Motorola SBV6120 User's Manual
Contents
1. SURF board SBV6120 MOTOROLA DOC O Digital Voice Modem Install Sheet 7 AN N 00 Contact your service provider before connecting your Motorola SBV6120 DOCSIS 3 0 Digital Voice Modem to your existing telephone WIrIng c 1al 2 t 13L Connect each TEL port to a telephone only never to a traditional phone service 13NYJ3H13 s JELEN nt To view the SBV6120 DOCSIS 3 0 Digital Voice Modem Installation Guide please visit the Motorola website at nIttp Droaanbana motoroia com con atc Digital enters renee SURFboard SBV6120 MOTOROLA DOCSIS 3 0 Digital Voice Modem Install Sheet Troubleshooting This information is to help you quickly solve a problem Before calling your service provider try unplugging and plugging in the cable modem power cord in the AC wall outlet to restart the cable modem The Problem The Solution Green POWER light is OFF B Check that the SBV6120 DOCSIS 3 0 Digital Voice Modem is plugged into the AC adapter and wall outlet If you have cable TV check that your TV is working and the picture is clear If you cannot receive your regular TV channels your data service will not function Cannot receive or send data A Check the coaxial cable connection to the SBV6120 DOCSIS 3 0 Digital Voice Modem and wall outlet i Hand tighten if necessary lt S Check that the Ethernet cable is properly connected to the SBV6120 DOCSIS 3 0 Digital Voice Mo2. dem and y7 your computer Check the IP address by following the steps in Verifying the IP Address in the nstallation Guide On computers using UNIX or Linux you must have Adobe Acrobat Reader installed before opening the Installation Guide Call your cable provider if you need an IP address POWER RECEIVE ET lum SEND ONLINE Check the lights on the front panel Note the first light from top to bottom that is off This light indicates where the error occurred as described in Front Panel Lights and Error Conditions in the nstallation Guide MOTOROLA and the Stylized M Logo are registered in the US Patent amp Trademark Office SURFboard is a registered trademark of General Instrument Corporation a wholly owned subsidiary of Motorola Inc Linux is a registered tredemark of LinusTorvalds in the U S and other countries UNIX is a registered trademark of the Open Group in the United States and other countries Adobe Adobe Acrobat and Adobe Acrobat Reader are registered trademarks of Adobe Systems Inc All other product or service names are the property of their respective owners No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher Motorola Inc 2008 All rights reserved ORY 565495 001 a 11 08 wu 9
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