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Mitel Superset 4025 User's Manual

1. e Press the Handset Mute key You can talk using the headset when the Handset Mute key is lit and with the handset when the key is not lit Notes 1 Lifting the handset on some 4025 phones while it is in headset mode also answers the call 2 This feature is available on some versions of the 4025 phone only 3 Disconnecting the headset at the jack or at the quick disconnect plug while in a call puts your phone in speakerphone mode You can hear the other party but they cannot hear you To talk to the other party press MICROPHONE to hang up press SPEAKER Music To turn Music on and off when the phone is idle 1 Press SUPERKEY 2 Press the No softkey until Music appears 3 Do one of the following TO turn the music on press the TurnOn softkey TO turn the music off press the TurnOff softkey 4 Press SUPERKEY 35 Park and Page With Park and Page you can park a call and initiate a page all in one step Park and Page options include e Park and Page Set After a call is parked the system performs an all set page e Park and Page Group After a call is parked the system pages your Paging Group e Park and Page After a call is parked you must enter the extension or Page Group number Park and PA Page After a call is parked the you must enter a Paging Zone number 0 9 See Programming a Feature Key for information on assigning this feature to a Personal Key 36 To park a call and p
2. Press SUPERKEY Press the No softkey until Ringer Adjust appears Press the Yes softkey Press the Yes softkey Press amp ory to adjust the ringer pitch Press SUPERKEY D ee Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset e Press a org to adjust the handset receiver volume Speaker Volume Control To adjust the Speaker Volume during a Handsfree conversation e Press s or to adjust the speaker volume Display Contrast Control To adjust the Display Contrast while your phone is idle e Press s Ory to adjust the contrast of the display Feature Keys To display information about a key 1 2 3 Press SUPERKEY Press a personal key Press SUPERKEY To re program a personal key Sa a a ot LE Press SUPERKEY Press the No softkey until Personal Keys appears Press the Yes softkey Press a personal key that isn t a line key Press the Change softkey Press the No softkey until the desired feature appears Press the Yes softkey Press SUPERKEY Language Change To change the display language DOUT REWON Press SUPERKEY Press the No softkey until Language appears Press the Yes softkey Press the Change softkey Press the No softkey until the desired language appears Press the Yes softkey MAKING AND ANSWERING CALLS Make a call 1 Lift the handset 2 If you want to use a Non Prime Line press a Line Appearance key
3. 3 Dial the number OR Press a Speed Call key OR Press REDIAL Answer a call e Lift the handset OR Press the flashing Line Appearance key and lift the handset Redial To redial the last number that you manually dialed 1 Lift the handset 2 Press REDIAL Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits such as a password during a call To 1 2 To DOE sacs O 8 9 10 dial a stored Speed Call number Lift the handset Press a Speed Call key store a Speed Call number Press SUPERKEY Press the No softkey until Personal Keys appears Press the Yes softkey Press a personal key that isn t a line key Press the Change softkey Press the Yes softkey Do one of the following To store a new number enter a trunk access code usually 9 followed by the telephone number press HOLD between digits to create a one second pause during dialing press HOLD more than once to lengthen the pause a TO enter the last number dialed press REDIAL If you want the number of be private press the Priv softkey Press the Save softkey Press SUPERKEY Speed Call Personal To dial a stored personal Speed Call number 1 Lift the handset 2 Dial 52 3 Enter an index number between 1 and 5 To store a personal Speed Call number 1 Lift the handset 2 Dial 51 3 Enter an index number between 1 and 5 4 Enter a trunk access code usually
4. 3 Press the Yes softkey 4 Press the Program or Change softkey key to program Call Forward Always or the Next softkey to program another type of call forward The presence of an asterisk indicates that call forwarding is turned on Dial the destination number 6 Press the Save softkey U1 To turn Call Forward on and off once it has been programmed Press SUPERKEY Press the No softkey until Call Forwarding appears Press the Yes softkey Press the Change softkey Do one of the following a To turn Call Forward Always on or off press the Change softkey and then the Turnoff or Turnon softkey a To turn another type of Call Forward on or off press the Next softkey until you reach the desired display and then press the Change followed by the TurnOff or Turnon softkey a To turn off call forwarding and delete the destination press the Del softkey ge a 18 Call Forward I m Here To forward calls from a remote station to your current location Press SUPERKEY Press the No softkey until Call Forwarding appears Press the Yes softkey Press the No or Next softkey until I m Here appears Press the Yes softkey Dial the extension of the remote station Press the Save softkey Se ee ee To cancel Call Forward Remote from the station that set the remote forwarding 1 Lift the handset 2 Dial 07 3 Dial the extension of the remote station 4 Hang up To cancel Call Forward Remot
5. redirects calls when your telephone is busy or when you don t answer Note For information about I m Here see Call Forward I m Here To program Call Forward Sk ee a O Sie Press SUPERKEY Press the No softkey until Call Forwarding appears Press the Yes softkey If the Change softkey appears press the Change softkey Press the Program softkey Press the No softkey until the type of Call Forward appears Press the Yes softkey Dial the destination number Press the Save softkey turn Call Forward on and off once it has been programmed Press SUPERKEY Press the No softkey until Call Forwarding appears Press the Yes softkey Press the Change softkey Do one of the following a To turn Call Forward on press the TurnOn softkey a To turn Call Forward off press the TurnOff softkey 17 Call Forward No Internal External Split Enhanced Call Forward lets you redirect incoming calls to an alternate number Always Forward redirects all incoming calls regardless of the state of your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For information about I m Here see Call Forward I m Here To program Call Forward 1 Press SUPERKEY 2 Press the No softkey until Call Forwarding appears
6. 9 followed by the telephone number to be stored press HOLD between digits to create a one second pause during dialing press HOLD more than once to lengthen the pause Hang up gI Handsfree Operation To use Handsfree Operation to make calls 1 If you want to use a Non Prime Line press a Line Appearance key 2 Dial the number 3 Communicate by using the speaker and the microphone To use Handsfree Operation to answer calls 1 Press the flashing line key 2 Communicate by using the speaker and the microphone To hang up while using Handsfree Operation e Press SPEAKER To temporarily disable the microphone during a Handsfree conversation e Press MICROPHONE the microphone LED turns off To re enable the microphone and return to the conversation e Press MICROPHONE the microphone LED turns on To disable Handsfree Operation e Lift the handset To return to Handsfree Operation 1 Press SPEAKER 2 Hang up Group Listen To allow others in the room to listen to the far end of a handset call e Press the Group Listen feature key To return to a private two way handset call from Group Listen e Press the Group Listen feature key To allow others in the room to join a telephone conversation e Press SPEAKER To return to a private two way handset call from Speaker e Press MICROPHONE Auto Answer To enable or disable Auto Answer when you are using a headset 1 Press SUPERKEY 2 Press the
7. consult your system administrator To start recording while on a 2 party call e Press the Record Call key See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone Note Your system may be programmed to automatically begin recording external calls when you or the other answers To pause recording e Press the Pause softkey To resume recording after pausing e Press the Resume softkey To stop a recording without saving it e Press the Erase softkey or the Cancel key To stop and save a recording e Press the Save softkey Putting the call on hold saves the recording taking the call off hold starts a new recording Depending on system programming hanging up or pressing TRANS CONF or a DSS key may also save the recording To listen to a recording 1 Lift the handset 2 Access your voice mailbox 3 Follow the prompts to retrieve the recording 38 Call Logging Call Logging keeps track of the names if available and telephone numbers of all your incoming calls or only those you missed To program your phone to log your incoming calls 1 2 3 4 5 To PORTO R To To 1 2 Press SUPERKEY Press the No softkey until Call Logging appears Press Yes Press the Missed softkey to log missed calls only or the All softkey to log all calls Press the Intl softkey to log calls from other extensions only Extl to log outsid
8. Switch Music Park and Page Record a Call Call Logging Phonebook Door Opener FEATURE ACCESS CODES ABOUT YOUR PHONE The Mitel Networks 4025 phone has ten fixed function keys SUPERKEY TRANS CONF REDIAL MESSAGE HOLD CANCEL SPEAKER MICROPHONE and three softkeys and 14 personal keys with built in status indicators The personal key on the bottom right is always your Prime Line the remaining personal keys can be programmed as e Feature keys for example Swap You can program feature keys from your phone Your administrator can also program feature keys e Speed Call keys You can program speed call keys from your phone e Line Appearances Only the administrator can program line appearances Your telephone also features display assisted selection of features on hook dialing and a large Message Indicator Note When using the SUPERKEY press CANCEL to back up a menu level IMPORTANT NOTE FOR HEADSET USERS Mitel Networks headsets with a feature control switch must be installed in the dedicated headset jack the jack nearest the front of the phone Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation Telephone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your phone Flashing rapidly On hold at another phone Flashing slow on fast off About Fea
9. Yes softkey Dial the destination number Press the Save softkey oe 2195 To turn Call Forward on and off once it has been programmed 1 Press SUPERKEY 2 Press the No softkey until Call Forwarding appears 3 4 Do one of the following Press the Yes softkey a For external forwarding press the Change softkey a For internal forwarding press the No softkey and the Change softkey Do one of the following a TO turn Call Forward on press the TurnOn softkey a TO turn Call Forward off press the TurnOff softkey 14 Call Forward Enhanced Call Forward lets you redirect incoming calls to an alternate number External Calls redirects your incoming external calls only Internal Calls redirects your incoming internal calls only If you want to redirect both external and internal calls you must program each separately Always Forward redirects all incoming calls regardless of the state of your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For information about the I m Here softkey see Call Forward I m Here To program Call Forward 1 Press SUPERKEY 2 Press the No softkey until Call Forwarding appears 3 Press the Yes softkey 4 Do one of the following a TO program external forward
10. a Callback e Lift the handset 22 Call Park To park a call that is on your prime line Line 1 key e Press the Call Park feature key OR Press TRANS CONF and then dial 33 The call is parked and you receive dial tone on your prime line To retrieve a parked call from your phone while your phone is idle or while you are off hook and hearing dial tone e Press the Call Park feature key OR Dial 22 To retrieve a parked call while you are on a call on your prime line e Press the Call Park feature key OR Press TRANS CONF and then dial 22 You are connected to the parked call and the caller that was on your prime line is parked To retrieve a parked call from another phone 1 Lift the handset 2 Dial 23 3 Dial the prime line number extension number of the phone that parked the call Note If the phone has both a parked call and a call on hold dialing the Remote Hold Retrieve access code will retrieve the parked call 233 Call Park System This feature allows you to park a call from any line on your telephone not just the prime line The number of calls you can park is limited only by the number available system park orbits To park a call in system orbit 1 Press the lit System Park feature key 2 Do one of the following a Hang up a Press a line key to answer a call retrieve a call or hold or get dial tone To return to the caller if all the system orbits are busy e Press CANCE
11. already has a parked call press the Number or Num softkey and then enter another orbit number Campon To campon to a busy station e Press the Wait softkey To retrieve a call when you hear Campon tone e Press the Trade softkey 25 Do Not Disturb To activate and deactivate Do Not Disturb e Press the Do Not Disturb feature key Override Intrude To use Override when you encounter busy or DND tone e Press the Intrude feature key Paging PA To use Paging 1 Lift the handset 2 Do one of the following a TO page the default zone press the PA Page feature key a TO page a Specific zone dial 13 followed by the zone number 0 9 3 Make the announcement 26 Paging Direct To page an extension that has Whisper Announce or Off Hook Voice Announce enabled 1 Lift the handset 2 Press the Direct Page feature key 3 Dial the extension number To answer a page indicated by a single burst of tone when your phone is idle e Lift the handset OR Press MICROPHONE To answer a page while using the handset e Press MICROPHONE OR If the Respond softkey appears press it and hold it down as you speak To answer a page indicated by a burst of tone while on a Handsfree call e Press and hold down the Respond softkey To enable or disable Handsfree Answerback e Press MICROPHONE while the phone is idle To allow or disallow Direct Pages to your phone 1 Press SUPERKEY 2 Press
12. L to return to the caller To retrieve a call parked on a system orbit from any extension e While listening to dial tone dial 57 followed by the park orbit number Call Pickup To answer a call that is ringing at another station in your Pickup Group 1 Lift the handset 2 Press the Pickup feature key To answer a call that is ringing at a station not in your Pickup Group 1 Lift the handset 2 Dial O9 3 Dial the number of the ringing station 24 Call Park Destination Phone Call Park Destination Phone allows you to park an answered call on another phone If a parked call is not retrieved after a specified length of time a reminder occurs To park an active call on another phone 1 Press TRANS CONF to get dial tone 2 Dial 62 and then dial the extension of the destination phone If the call is parked successfully dial tone busy tone or a page occurs If the call is not parked reorder tone occurs To retrieve a call parked on another phone e Do one of the following a Press the flashing Call Park feature key Dial 22 Call Park Specific Orbit Call Park Specific Orbit allows you to park a call in a specific orbit by entering a two digit 01 25 orbit number See Programming a Feature Key for information on assigning this feature to a Personal Key To park a call in a specific orbit 1 Press the System Park feature key 2 Dial a two digit Orbit Number 01 25 If the selected orbit
13. LF key To retrieve a call on hold at the DSS BLF destination e Press the rapidly flashing DSS BLF key Direct Page BLF Your phone may have keys programmed to show the busy idle status of another extension and to page the extension To page a DP BLF extension e Press the DP BLF key You can page when the DP BLF extension is idle key dark or busy key steadily lit DSS BLF Direct Page Call Pickup Your phone may have keys that show the status idle busy ringing or call on hold of another extension Depending on the programming of the key pressing it will either call the extension if it is idle or retrieve a call ringing or on hold at the extension or page the extension To pick up a call ringing at the DSS BLF extension e Press the slowly flashing DSS BLF key To retrieve a call on hold at the DSS BLF extension e Press the rapidly flashing DSS BLF key To page a DSS BLF extension e Press the dark or steadily lit DSS BLF key 29 Auto latch Microphone To set the handsfree microphone to automatically turn on or off when receiving a page 1 Press SUPERKEY 2 Press the No softkey until Auto Latch Mic appears 3 Press the TurnOn or TurnOff softkey Intercom An Intercom call is a call between two extensions which either pages or rings the called extension To switch between a ringing intercom call to a paged intercom call 1 Make a call 2 Do one of the following while listening to ringback
14. MITEL NETWORKS Superset AQ25 USER GUIDE QO MITEL it s about YOU SX 200 ICP 1 0 Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Protect your hearing Adjusting the viewing angle CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS Make a call Answer a call Redial Speed Call Keys Speed Call Personal Handsfree Operation Group Listen Auto Answer OCOUMOAN AAO OV nuoRARAR A gt NNN me CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward Enhanced Call Forward No Internal External Split Call Forward No Internal External Split Enhanced Call Forward I m Here Call Forward Forced Call Forward Toggle Messaging Advisory Messaging Callback USING ADVANCED FEATURES Account Codes Callback Call Park Call Park System Call Pickup Call Park Destination Phone Call Park Specific Orbit Campon Do Not Disturb Override Intrude Paging PA Paging Direct Paging All Set Paging Group Direct Station Select Busy Lamp Field DSS BLF DSS BLF Call Pickup Direct Page BLF DSS BLF Direct Page Call Pickup Auto latch Microphone Intercom Reminder Reminder Multiple Handset Mute Headset Operation Headset Operation Headset with Feature Control
15. No softkey until Auto Answer appears 3 Do one of the following TO enable Auto Answer press the TurnOn softkey a TO disable Auto Answer press the TurnOff softkey To answer a call when you hear ringback e Communicate by using the speaker and the microphone To terminate a call e Press CANCEL OR Wait for the caller to hang up 10 CALL HANDLING Hold To place a call on Hold e Press HOLD To retrieve a call from Hold 1 Lift the handset 2 Press the flashing line key To retrieve a call from Hold at another station e Press the flashing line key OR Dial 23 and the number of the station that placed the call on Hold Transfer To Transfer an active call 1 Press TRANS CONF 2 Dial the number of the third party 3 Do one of the following a TO complete the Transfer hang up a TO announce the Transfer wait for an answer consult and hang up a TO cancel the Transfer press CANCEL Conference To form a Conference when a two party call is already in place or to add another party to an existing Conference 1 Press TRANS CONF 2 Dial the number of the next party 3 Wait for an answer 4 Press TRANS CONF To leave a Conference e Hang up 11 Conference Split To Split a Conference and speak privately with the original party e Press the Split softkey Add Held To move a call on Hold to another line appearance 1 Press the available line key 2 Press the Add he
16. age a call 1 Answer or make a call 2 Perform one of the following Note To page all phones and the PA press Park amp Page Sets OR Press TRANS CONF dial 63 and dial To page all phones in a group and the PA press Park amp Page Grp OR Press TRANS CONF dial 63 and press To page an extension number press Park amp Page and dial the extension OR Press TRANS CONF dial 63 and dial the extension To page all phones in a specified group and the PA press Park amp Page and dial the two digit Page Group Number OR Press TRANS CONF dial 63 and dial the two digit Page Group Number then To park a call in orbit and perform a PA Page to any or all nine Paging Zones press Park amp PA Page and dial the Paging Zone number 0 for all zones 1 9 for a specific zone OR Press TRANS CONF dial 64 and dial the Paging Zone number 0 for all zones 1 9 for a specific zone To Park and Page call using speed call keys press TRANS CONF to get dial tone before pressing a speed call key programmed with the Park and Page access codes plus the digits for the required paging option for example an extension number to page a single phone or to page all phones plus PA paging 37 Record a Call This feature uses your voice mail system to record your telephone conversations Note You may be required by law to inform the other party that you are recording the conversation For specific instructions
17. at the first three steps and then press the Next softkey to set Timer 2 Repeat the procedure for Timer 3 view change and or cancel a pending Reminder Press SUPERKEY Press the No softkey until Timed Reminder appears Press the Yes softkey The reminder time for TIMER 1 appears an asterisk beside the time indicates that the timer repeats daily HH MM indicates that the timer has not been programmed Press the Next softkey to display the other timers Do one of the following a TO Change the time press the Change softkey enter the new time press the Save softkey and then press the Yes or No softkey depending on whether you want the reminder to repeat daily a TO cancel the Reminder press the Del softkey a TO exit without canceling the Reminder press SUPERKEY acknowledge a Reminder when your phone rings once e Lift the handset OR Press the Confirm softkey if available 32 Handset Mute To mute your handset s microphone during a call e Press the Handset Mute feature key To restore handset microphone operation e Press the Handset Mute feature key again Headset Operation To use a headset with your phone ensure that the headset is connected to the dedicated jack on the bottom of the phone To answer a call when Auto Answer is disabled e Press the flashing line key To switch between headset and handset operation while in a call see Note 2 e You can talk using the hea
18. ble and disable all call forward types that have a destination programmed Messaging Advisory To turn Messaging Advisory on 1 Press SUPERKEY 2 Press the No softkey until Advisory Msgs appears 3 Press the Yes softkey 4 Press the Next softkey until the desired message appears 5 Press the TurnOn softkey To turn Messaging Advisory off Press SUPERKEY Press the No softkey Press the Yes softkey Press the TurnOff softkey ee 20 Messaging Callback To leave a Callback Message on a telephone when you hear busy or ringback tone e Press MESSAGE To respond to a Message Waiting condition on your telephone 1 Lift the handset 2 Press MESSAGE A call is placed to the message sender voice mail system or extension user that left the oldest message To view information about the messages before responding 1 Press MESSAGE 2 Do one of the following a TO call the message sender press the Call softkey if available a TO delete the message press the Erase Msg softkey a TO view the next message press MESSAGE USING ADVANCED FEATURES Account Codes To enter an Account Code during a call Press SUPERKEY Press the No softkey until Account Code appears Press the Yes softkey Dial the Account Code digits Press the Save softkey BSU a 21 Callback To request a Callback when you reach a busy or unanswered telephone e Press the Callback feature key To answer
19. dset when the Handset Mute key is lit and with the handset when the key is not lit To hang up e Press CANCEL Notes 1 Lifting the handset on some 4025 phones while it is in headset mode also answers the call 2 This feature is available on some versions of the 4025 phone only 3 Disconnecting the headset while in a call puts your phone in speakerphone mode You can hear the other party but they cannot hear you To talk to the other party press MICROPHONE to hang up press SPEAKER 233 Headset Operation Headset with Feature Control Switch IMPORTANT NOTE Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack the jack nearest the front of the phone Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation If handset operation is required for an extended period of time you should press the Headset feature key to return the telephone to handset mode To answer a call e Press the flashing Line Appearance key OR Quickly press and release the headset s feature control switch OR Lift the handset see Note 1 To mute the headset microphone e Press and hold the headset s feature control switch To hang up e Press CANCEL OR Quickly press and release the headset s feature control switch 34 To switch between headset and handset operation while in a call see Note 2
20. e calls only or Both to log internal and external calls turn off call logging Press SUPERKEY Press the No softkey until Call Logging appears Press the Yes softkey Press the Off softkey display the call log Press the Callers feature key Press the New softkey to display details for newly logged calls only or Old to display details for previously logged calls The display shows the caller s number Press the Name or Num softkey to display the caller s name or number If more than one call is logged use the Next and Previous softkeys to display the others return a call in the call log Display the call you want to return Do one of the following a If the call is internal press the Call softkey a If the call is external dial 9 and then press the Call softkey a If the call is long distance dial 91 and then press Call softkey You can dial up to three digits before pressing Call 39 To delete calls from the call log 1 Display the call you want to delete 2 Press the Yes softkey to delete the displayed call only or the All softkey to delete all other New or Old calls 3 Press the Confirm softkey to validate your request Phonebook To access the Phonebook 1 Press the Phonebook softkey or dial 65 2 Using the keypad enter the name or extension of the person you wish to call Note Only extensions that have a voice mailbox can be dialed using Phonebook Door Opener Door Opener allows you
21. e from the station that was forwarded Press SUPERKEY Press the No softkey until Call Forwarding appears Press the Yes softkey If External Calls appears do the following Press the Yes softkey Press the Del softkey Press the Next softkey until Internal Calls appears Press the Yes softkey Press the Del softkey f External Calls does not appear press the Del softkey POAN HPT 5 Call Forward Forced To force an incoming call to be forwarded e Press the Forward softkey To immediately tranfer to another extension s No Answer forwarding destination when making a call e Press the FwdMe feature key when it lights 19 Call Forward Toggle This feature is useful if you want call forwarding in effect for Busy and No Answer conditions most of the time but need to override it with Call Forward Always occasionally for example when you re using a second phone such as a SUPERSET 4090 cordless phone Instead of changing the call forward programming on your main phone to turn Call Forward Always on and off you can program a key to do it You can also program keys to turn Call Forward Busy No Answer or Busy No Answer on and off To toggle call forward e Press the programmed feature key Forward Always Forward Busy Forward No Ans or Forward Busy NA For information on programming a feature key see Feature Keys elsewhere in this guide Note You may also program a Forward All key to ena
22. ing press Yes softkey TO program internal forwarding press No softkey An asterisk next to External Calls or Internal Calls indicates that at least one type of call forwarding is turned on 5 Press the Program or Change softkey key to program Call Forward Always or the Next softkey to program another type of call forward 6 Dial the destination number 7 Press the Save softkey 15 To turn Call Forward on and off once it has been programmed 1 Press SUPERKEY 2 Press the No softkey until Call Forwarding appears 3 4 Do one of the following Press the Yes softkey a For external forwarding press the Yes softkey a For internal forwarding press the No softkey Do one of the following a To turn Call Forward Always on or off press the Change softkey and then the Turnoff or Turnon softkey To turn another type of Call Forward on or off press the Next softkey until you reach the desired display and then press the Change softkey followed by the TurnOff or Turnon softkey To turn off call forwarding and delete the destination press the Del softkey 16 Call Forward No Internal External Split Call Forward lets you redirect incoming calls to an alternate number Always Forward redirects all incoming calls regardless of the state of your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer
23. ld softkey 3 Press the flashing line key To add a call on Hold to an existing conversation or conference 1 Press the Addheld softkey 2 Press the flashing line key Swap To call another party when you are in an established two party call 1 Press TRANS CONF 2 Dial the number To alternate between the two parties e Press the Trade softkey 12 Call Forward Call Forward lets you redirect incoming calls to an alternate number External Calls redirects your incoming external calls only Internal Calls redirects your incoming internal calls only If you want to redirect both external and internal calls you must program each separately Always Forward redirects all incoming calls regardless of the state of your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For information about I m Here see Call Forward I m Here To program Call Forward 1 Press SUPERKEY 2 Press the No softkey until Call Forwarding appears 3 Press the Yes softkey 4 Do one of the following a TO program external forwarding press the Change softkey a TO program internal forwarding press the No softkey and the Change softkey Press the Program softkey Press the No softkey until the type of Call Forward appears Press the
24. the No softkey until Can Be Paged appears 3 Press the TurnOff softkey if you do not want to receive Direct Pages OR Press the TurnOn softkey if you want to receive Direct Pages 27 Paging All Set To page all telephones simultaneously through their speakers 1 Lift the handset 2 Press the Direct Page feature key 3 Press 4 Page the called party To answer an All Set Page 1 Lift the handset 2 Dial 49 Paging Group To page all telephones in a paging group simultaneously through their speakers 1 Lift the handset 2 Press the Direct Page feature key 3 Press 4 Page the called parties To respond to a Group Page 1 Lift the handset 2 Dial 49 Direct Station Select Busy Lamp Field DSS BLF Your phone may have keys programmed to place calls to other extensions and to show the status idle busy or DND of those extensions To call the DSS BLF extension e Press the DSS BLF key To transfer a call to DSS BLF extension without Secretarial option 1 Press the TRANS CONF key 2 Press the DSS BLF key To transfer a call to a station with Secretarial option e Press the DSS BLF key 28 DSS BLF Call Pickup Your phone may have keys programmed to show the status idle busy ringing call on hold of another destination and to retrieve calls ringing or on hold at the destination To retrieve a call ringing at the DSS BLF destination e Press the slowly flashing DSS B
25. to operate a third party door opener For example when someone requires entry into a third party building a designated extension or extensions rings and on answering the extension user can press a feature key or dial a feature access code to open the door To use Door Opener e Press Door Opener or press 66 40 FEATURE ACCESS CODES Retrieve Personal Speed Call 52 Store Personal Speed Call 51 Call Hold Retrieve Remote 23 Call Forwarding Cancel I m Here 07 Call Park 33 Call Hold Retrieve Local 22 Call Park Orbit Retrieve 57 Directed Call Pickup 09 Call Park Remote 62 Paging Access To Specific Zones 13 Group Page Meet Me Answer 49 Direct Paging 48 Call Park and Page Telephone 63 Call Park and Page PA 64 Phonebook 65 Open Door 66 41 QA MITEL TM Trademark of Mitel Networks Corporation Copyright 2003 Mitel Networks Corporation All rights reserved
26. tone a Press the Direct Page feature key Dial 48 30 Reminder Note The Reminder feature will not operate if Auto Answer is enabled on your phone To program a Reminder ie ae aa To ae Press SUPERKEY Press the No softkey until Timed Reminder appears Press the Yes softkey Enter the time in 12 hour format for example 01 45 Press either the AM or PM softkey Press the Save softkey view change and or cancel a pending Reminder Press SUPERKEY Press the No softkey until Timed Reminder appears Press the Yes softkey Do one of the following TO Change the Reminder press the Change softkey enter the new time and press the Save softkey a TO cancel the Reminder press the Del softkey a To exit without canceling the Reminder press SUPERKEY To acknowledge a Reminder when your phone rings once e Lift the handset OR Press the Confirm softkey if available S31 Reminder Multiple Note The Reminder feature will not operate if Auto Answer is enabled on your phone To NOU BWN FE WN Fe ol A To set multiple reminders up to three Press SUPERKEY Press the No softkey until Timed Reminder appears Press the Yes softkey Enter the time for Timer 1 in 12 hour format for example 01 45 Press either the AM or PM softkey Press the Save softkey Press the Yes or No softkey depending on whether you want the reminder to repeat daily Repe
27. ture Access Codes Use of some features requires dialing access codes The codes are flexible and may be different than those in this guide Ask your Administrator for a list of codes you should use TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Prolonged use of the handset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder If you use your phone a lot you may find it more comfortable to use a headset See the section on headset usage elsewhere in this guide for more information Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset Because continuous exposure to loud sounds can contribute to hearing loss keep the volume at a moderate level Adjusting the viewing angle The stand built into your phone tilts to give you a better view of the keys and display To tilt your telephone for better viewing 1 Press the release tabs on thes sides of the stand 2 Hinge the two front hooks and snap the two back hooks of the stand into either the upper or lower notches on the back of the phone ES0023 DISPLAY AND SOFTKEYS MESSAGE INDICATOR FIXED FUNCTION KEYS UP ARROW ARROW KEYS ey PERSONAL KEYS ES0015 CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing e Press g or W To adjust the Ringer Pitch while the phone is idle

Mitel Superset 4025 User's Manual

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