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Mitel MCD 6.0 User's Manual
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1. System Capacity SIP Device Capabilities System Diagnostics Reporting Figure 6 Station Attributes 13 4940 00251 Commend SIP Doorphone Commend doorphone Configuration Notes The following steps show how to program the Commend doorphone to interconnect with the 3300ICP The configuration settings below are the main reference points and by any means could not be considered as the comprehensive configuration instructions We strongly recommend contacting the phones manufacturer Commend International GmbH website http www commend com sip for more detailed instructions and manuals Accessing Commend Doorphone In our test environment we configured Commend doorphone through the web interface The SIP stations are delivered ex works with a standard IP address via which the web interface of the station can be accessed O IP address 192 168 1 200 O Subnet mask 255 255 255 0 If the station can not be used in the local network LAN with this IP address then the following procedure is recommended O Establish connection between PC and SIP station via a hub or switch or via a direct connection cable O The PC must be in the same subnet as the SIP station O This means an appropriate IP address of that subnet range e g 192 168 1 199 has to be allocated to the PC temporarily Note When connecting the SIP station with this IP address to the local network LAN it is essential to make sure that this IP address does not
2. The Class of Service Options form is used to create or edit the Class of Service and specify its options Classes of Service identified by Class of Service numbers are referenced by the Station Attributes form for the SIP device Many different options may be reguired for your site deployment but the options below are reguired to be changed from the default for a Generic SIP Device to work with the 3300 ICP See example in Figure 3 Under General tab Navigate to section Campon and ensure e Auto Campon Timer is blanked no value Navigate to section HCI and ensure e HCI CTI TAPI Call Control Allowed set to Yes e HCI CTI TAPI Monitor Allowed set to Yes Navigate to section Trunk and ensure e Public Network Access via DPNSS set to Yes we Node Sipint2 Alarm Status Minor 2012 Jun 20 13 37 18 Message Board About Help Logd e Class of Service Options on Sipint2 DN to sea Show form on ed Max KE all REIVUUNY e Call Rerouting Always Alternatives 2 Change Copy Print Import Export Data Refresh Call Rerouting First Alternatives d ST Call Rerouting Second Alternatives e EE a sol K feg I E Card Assignment CESID Default 2 IP Sets CESID Assignment 3 NPM VM Ports CESID Logs 4 NPM MWI Class of Restriction Groups 5 pani Cluster Elements amp 6 Voicemail Ports CO Tone Detection 7 SIP Trunk Console Softkeys A 8 ACD Agents Controller Module Configuration Iessen reese Co
3. Phone Ba d eleworker a SE Teleworker Phone Z o f 0 13 4940 00251 Commend SIP Doorphone Configuration Notes This section is a description of how the SIP Interop was configured These notes should give a guideline as to how a device can be configured in a customer environment and how the Commend doorphone was configured in our test environment We recommend that the Commend doorphone is configured in Device Based mode You will configure the Device Based mode in the SIP Device Capabilities Form as described in this section Disclaimer Although Mitel has attempted to setup the interop testing facility as closely as possible to a customer premise environment implementation setup could be different onsite YOU MUST EXERCISE YOUR OWN DUE DILIGENCE IN REVIEWING planning implementing and testing a customer configuration 3300 ICP Configuration Notes The following steps show how to program a 3300 ICP to connect with the Commend doorphone Network Reguirements e There must be adequate bandwidth to support the voice over IP As a guide the Ethernet bandwidth is approx 85 Kb s per G 711 voice session and 29 Kb s per G 729 voice session assumes 20ms packetization As an example for 20 simultaneous SIP sessions the Ethernet bandwidth consumption will be approx 1 7 Mb s for G 711 and 0 6Mb s Almost all Enterprise LAN networks can support this level of traffic without any special engineering Please refer to the 3300 Enginee
4. 2013 Mitel Networks Corporation All rights reserved Table of Contents AAT 1 PP n ab 1 Interop KE 1 Software amp Hardware Setup i 1 RR 2 nn nn nn Sa 3 bereeLmidlioiSss Ria 4 Network tee ee viii aia 5 CONFIGURATION NOTES ms 6 3300 ICP Configuration Notes oooooooW Wo m oW EEN 6 Network E EC 6 Assumptions for the 3300 ICP Programming oooooWoWo Wo Wo WWW Wanna 6 Licensing and Option Selection SIP Licensing WWW 7 Multiline IP Set Configuration iii 8 Class of Service Assignment Wo oWoWW Wo WWW nana 9 Ree ee 10 Statton AttribUtes E 12 COMMEND DOORPHONE CONFIGURATION NOTES 13 Accessing Commend Dogi Ea et esa emng aman 13 Mitel Resiliency Configurations WWW Week 17 13 4940 00251 Commend SIP Doorphone Overview This document provides a reference to Mitel Authorized Solutions Providers for configuring the Mitel 3300 ICP to host the Commend SIP Doorphone The different devices can be configured in various configurations depending on your VolP solution This document covers a basic setup with reguired option setup Interop History Version Date Reason 1 February 27 2012 Interop with Mitel 3300 12 0 0 49 and Commend SIP Doorphone Interop Status The Interop of the Commend SIP Doorphone has been given a Certification status This device will be included in the SIP CoE Reference Guide The status t
5. MATIONAL PURPOSES ONLY The information tumished in this document bakeved by Ninel w Be accurane as cl the date ZE result of haweg made the document oval able to you or based upon the information d centers M ATEI design s a registered trademark of Mitel Networks Corporation All other products ard services are the regsteced trademarks of ther respective holders Copyright 2008 Minel Networks Corporation AN Rights Reserved
6. MITEL SIPCoE Technical Configuration Notes sesto hi En 3 MN freih fre I 010049 J D of eh AER MJ d gt eee iu Sei n IND Y O N25 ery de 00000000000000000 Configure the MCD 6 0 for use with the Commend SIP Doorphone SIP CoE 13 4940 00251 HE MITEL Simply Communicating NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation MITEL The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document Revisions of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation TRADEMARKS Mitel is a trademark of Mitel Networks Corporation Windows and Microsoft are trademarks of Microsoft Corporation Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged Mitel Technical Configuration Notes Configure the MCD for use with the Commend SIP Doorphone February 2012 13 4940 00251 Trademark of Mitel Networks Corporation Copyright
7. REGISTER INVITE or SUBSCRIBE times out Behavior will be characterized based on whether the device returns to primary ICP and when this occurs This scenario has some dependency on user action in order to detect a failure especially if configured with a long registration expiry time so the chance of a user experiencing a long delay making a call goes up Scenario 3 The behavior of the device is the same as that of scenario 2 except that the device will ping the currently active server with an OPTIONS request If the OPTIONS request times out the device will switch to the alternate server for all future requests The intent of this scenario is to provide much faster failure detection by the device This will allow devices to failover to their alternate ICP much more quickly and much more unnoticeably If the device can detect a failure of the primary ICP and can failover immediately the chance that the user even notices a lack of service falls dramatically Scenario 4 The device will support a new SIP header designed specifically for resiliency The P Alternate Server header must be included in a 200 OK or 301 Moved Permanently response This header will include data that designates the potential servers and which server the UA must use 13 4940 00251 Commend SIP Doorphone Device Limitations This is a list of problems or not supported features when the Commend SIP Doorphone is connected to the Mitel 3300 ICP Feature Problem De
8. already exist in the network Take a note of IP address assigned to the phone e g 192 168 101 131 After entering the IP address a login dialogue appears where following data has to be entered O User name gt factory default admin O Password gt factory default commend 13 4940 00251 Commend SIP Doorphone SIP Station Call Settings Any Button y 5 0 no delay value in Seconds default 5 rn ze Figure 7 Commend SIP Doorphone 14 13 4940 00251 Commend SIP Doorphone SIP Station ES zo EE Noe Import Export import Poo __Browse import Webcall Figure 8 Initial Configuration 13 4940 00251 Commend SIP Doorphone SIP Station Attendant Contacts Relay 1 Noting E Incomina Call Nothina l Innut 1 Inactive Nothina l Figure 9 Initial Configuration 16 13 4940 00251 Commend SIP Doorphone Mitel Resiliency Configurations Resiliency behavior tested as in Scenario 1 configure the parameter for Domain server as shown in Figure 11 In this example sipint4sipint2 is the FQDN name of the primary 192 168 101 11 SIP Proxy 3300 ICP using DNS SRV or A records to get the secondary 192 168 101 20 i e Alternative SIP proxy 3300 ICP NOTE Before configuring this parameter make sure that DNS server correctly resolves the names of the SIP proxy to IP addresses The order in which the SIP proxies IP addresses are resolved is also import
9. ant To check it use the command in command shell nslookup sipint4sipint2 sipcoe mitel com Server ad sip interop sipcoe mitel com Address 192 168 101 200 Name sipint4sipint2 sipcoe mitel com Addresses 192 168 101 11 192 168 101 20 In this example 192 168 101 11 is the IP address of primary SIP Proxy 3300 ICP and 192 168 101 20 is the IP address of the secondary i e Alternative SIP proxy 3300 ICP NOTE Although FQDNs could be set for the primary and secondary PBXs addresses we recommend using of IP addresses The site s DNS server can be inaccessible in case of the network failure That s why for better reliability the use of IP addresses is more preferable Do not forget to click Apply to submit the settings to Commend doorphone to force the phone to reset and load new settings 13 4940 00251 Commend SIP Doorphone SIP Station Primary Server AA EC Secondary Server Call Settings Any Button x oy ae n Secon eu Figure 10 Scenario 1 resiliency 18 www mitel com mire Global Headquarters U S EMEA CALA Asia Pacific Tek 1 613 592 2122 Tel 11480 961 9000 Tel 4400 1291 430000 Tel 1613 592 2122 Tel 852 2508 9780 Fax 1613 592 4784 Fax 11480 961 1370 Fax 44 0 1291 430400 Fax 1 613 592 7825 Fax 852 2508 9232 For more information on our worldwide office locations visit our website at www mitel com offices DOCUMENT IS PROVIDED TO YOU FOR INFOR
10. ation Attributes ae Number Intercept Class of Class of SDS Distribution Errors All Class Number Service Service Restriction Restriction SDS Distribution Errors System of i 12 Day Night Nigh2 Day degen Intercept Servic 2803 1 1 1 Number Number Day 4 SDS Distribution Errors User SDS Form Comparison e 2456 1 1 SDS Form Sharing amp eS 1 Enter the number of records to change h Single Line DNI Set 2501 1 1 ene si 2 Define the Change Range Programming Pattern Single Line IP Sets amp 2502 1 1 a e SET ee ES Field Name Change action Value to change Increment by SIP Device Capabilities amp a a a a SIP Peer Profile 2701 1 3 f SIP Peer Profile Assignment by Inco 2702 1 4 Intercept Number Change to 1 SIP Peer Profile Called Party Inward amp 2800 1 P Class of Service Day a SIP Peer Profile Calling Party Inward SMDR Options 28011 1 Class of Service Night1 i 2802 1 1 SNMP Configuration Class of Service Night2 SNMP Trap Forwarding 2803 1 4 Software Logs All 2804 4 4 Class of Restriction Day hange 1 Sofware Logs Error amp 2805 1 4 Class of Restriction Nightt Change 1 Software Logs Info A Software Logs Warning e 2806 1 1 Class of Restriction Night2 Changs 1 i 2901 1 6 Sa ment Al Defauit Acct Code Change 1 Station Attributes 2902 1 6 Goes Zone Assignment Method Dassi System Access Points O Manual System Account Codes Zone ID Change E System Audio Files Update
11. etwork Elements 4 Network Services Units Network Synchronization Network Zone Topology gt Network Zones ONS OPS Circuit Descriptors Dana enee Minor 2012 Jun 20 13 37 18 Online Licensing with the Application Management Center Message Board About Help Logd 20X print import Export Data Refresh Application Record ID 35798030 System Type License Sharing Hardware Identifier Enterprise No 0000002f9ee1 e n Available Licensed Options Locally Locally for Consumed Allocated Allocation Purchased Users IP Users 45 2000 100 2100 External Hot Desk Users 2 20 80 100 ACD Active Agents 0 100 D 100 HTML Applications D 100 400 500 Analog Lines D 10 0 10 IP Console Active Operators 0 0 1 0 Multi device Users 0 0 20 e 0 Multi device Suites 0 0 20 amp 0 Messaging Embedded Voice Mail 16 100 0 100 Embedded Voice Mail PMS 1 Yes 0 1 Trunking Networking Digital Links 0 2 14 16 Compression 16 112 128 FAX Over IP T 38 16 48 64 SIP Trunks 139 1000 0 1000 Others MCD IDS Connection 0 No 1u 0 MLPP 0 No 1 e 0 Configuration Options North oat America Extended Agent Skill Group No Maximum Elements per Cluster 250 Maximum Configurable IP Users 5600 and Devices Extended Hunt Group No Figure 1 License and Option Selection Local Limits Licenses Allowed Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Unrestr
12. evice Capabilities Number for the Commend doorphone Ensure that Enable Digit Collection in Busy Or Alerting State is set to Yes mi MITEL So eet Alarm status 19 No Alarm DE SIP Device Capabilities on DNtosearch y Show form on Office DE Login Not v View Alphabetically v 4 SDS Share Scheduler SDS Distribution Errors All SDS Distribution Errors System SDS Distribution Errors User SDS Form Comparison i l sae s Commend SDS Form Sharing amp Shared System Options amp SIP Device Capabilities Single Line IP Sets amp SDP Options Signaling and Header Manipulation Distinctive Ring Tones Timers Key Press Event Record Information Advanced SIP Device Capabilities SIP Peer Profile SIP Device Capabilities Number SIP Peer Profile Assignment by Incor Comment SIP Peer Profile Called Party Inward SIP Peer Profile Calling Party Inward Call Routing and Administration Options SMDR Options amp Outbound Proxy Server D SNMP Configuration 5 Replace System based with Device based In Call Features No Yes SNMP Trap Forwarding amp Allow MWI Notifications without Subscription Ng 0 Ye Software Logs All Enable Digit Collection In Busy Or Alerting State No Yes Software Logs Error Software Logs Info Software Logs Warning Station Attributes amp Suites System Access Points System Account Codes System Audio Files Update System Capacity System Diagn
13. evice Suites Device Hot Device Type Auxiliary Number Local User ACD Line Type Interconnect Exte Id Desk Module PIN Enabled Number Hot Multi device User Groups 4 lt lt lt gt gt gt User Des Multiline Advisory Messages Use Multiline Appearance Groups Mulkiline IP Sets Ve Multiline DNI Sets 73 No Generic SIP Phone None 2803 False mm Single Line 1 No Hot Nomine Sot Kays Device Desk 1 Enter the number of records to change 1 Network Elements e id User Devic Network Services Units z 2 Define the Change Range Programming Pattern ne Network Synchronization ES Field Name Change action Value to change Increment by Network Zone Topology gi 74 No Gene Device Id 73 Network Zones 75 No 5320 ot Desk User No Oves ONS OPS Circuit Descriptors e 76 No 5320 Device Type Generic SIP Phone wi Page Groups PeripheralDSU Units Auxiliary Module Personal Ring Groups e Personal Speed Call Allocation Number 2803 Personal Speed Calls Local onty DN Pickup Groups A User PIN Port Forward Table PRUOSIG Network Specific Facilities Contra User PM PSC DSP Selection J ACD Enabled t No Yes S H 3 Line Type Single Line Interconnect Number 1 External Hot Desk User License No Yes Hot Desk User External Dialing Prefix a Hot Desk User External Number Language English LC Figure 2 Multiline IP Set Configuration 13 4940 00251 Commend SIP Doorphone Class of Service Assignment
14. he Commend SIP doorphone achieved is The most common certification which means the device service has been tested and or validated by the Mitel SIP CoE team Product el COMPATIBLE support will provide all necessary support related to the interop but issues unigue or specific to the 3rd party will be referred to the 3rd party as appropriate Software amp Hardware Setup This was the test setup to generate a basic SIP call between Commend SIP doorphone and the 3300 ICP Manufacturer Variant Software Version Mitel 3300 ICP Mxe Platform 12 0 0 49 Mitel MBG Teleworker V7 1 31 0 Mitel 5330 SIP Sets SIP 05 02 00 15 Mitel 5320 IP Sets Minet 05 02 00 15 Commend WS800P SIP Doorphone Firmware 3 0 Build 259 GE Wireline Analog Set n a 13 4940 00251 Commend SIP Doorphone Tested Features This is an overview of the features tested during the Interop test cycle and not a detailed view of the test cases Please see the SIP Line Side Interoperability Test Pans for detailed test cases Feature Feature Description Issues Basic Call Making and receiving a call CA DTMF Signal Sending DTMF after call setup i e mailbox password A Call Hold Putting a call on hold N S Music on Hold The sounds played to other party which is held N S Call Transfer Transferring a call to another destination N S Call Forward Forwarding a call to another dest
15. icted Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Unrestricted Can be Over Allocated Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes License and Option Selection 13 4940 00251 Commend SIP Doorphone Multiline IP Set Configuration On the Mitel 3300 ICP a SIP device can be programmed either in the User Configuration form or the Multiline IP Set Configuration form and are programmed as a Generic SIP Phone Enterprise Manager can also be used to provision where this application is installed The User PIN is the SIP authentication password and the Number is the Directory Number DN is a telephone number The Number and User PIN must match the information in the Commend doorphone s settings All other field names should be programmed according to the site requirements or left at default See an example in Figure 2 HH MITEL SDS Distribution Error Status Minor Message Board About Help Log Sipint2 Multiline IP Sets on Show form on View Alphabetically w deng Share Loudspeaker Paging Maintenance Commands Maintenance Logs All Maintenance Logs Error Maintenance Logs Info Multiline IP Sets Search Find a field named Number i Change Range Programming Multiline IP Sets Maintenance Logs Wamin 9 9 This form allows you to change one or more records starting at the following record MIXML Applications Add Change Multi d
16. ination N S Conference Conferencing multiple calls together N S Redial Last Number Redial N S MWI Message Waiting Indication N S Dynamic Extension Personal Ring Group configuration N S Resiliency Basic calls through a Secondary SIP proxy X T 38 Fax Fax Messages N S Video Video Capabilities N S Teleworker Mitel remote connectivity with Teleworker Wi D No issues found X Issues found cannot recommend to use A Issues found 13 4940 00251 Commend SIP Doorphone Resiliency The following table lists the scenarios of resilience supported by this device when connected to the MCD 6 0 on the 3300 ICP Device Scenario 1 Scenario 2 Scenario 3 Scenario 4 Commend X Not Supported Not Supported Not Supported doorphone D No issues found X Issues found cannot recommend use A Issues found Note Refer to list of device limitations and known issues later in the document for recommendations The various scenarios are described below The scenario names are a convenience for understanding this section of the configuration guide Scenario 1 Resiliency is achieved by utilizing the ability of DNS servers to provide multiple IP addresses against a single FQDN This is generally achieved by using DNS SRV or A records This scenario requires nothing from a SIP Endpoint except that it supports standard DNS behavior Scenario 2 The device has inherent knowledge of the primary and secondary 3300 ICPs and will switch between them if a SIP request
17. ntroller Registry TI anuatu gua YU CPN Substitution Return Disconnect Tone When Far End Party Clears No Current Bandwidth Statistics ger Date and Time q HCICTITAPI Call Control Allowed Default Account Codes HCI CTIUTAPI Monitor Allowed Departments g Device Connectivity All Hot Desk i Green BLF Lamp for Logged in Hotdesk User No EC Hot Desk External User Allow Mid Call Features Yes DHCP IP Address Range Hot Desk External User Answer Confirmation No DHCP Lease Viewer Hot Desk External User Dial Tone on Call Complete Yes DHCP Options Hot Desk External User Permanent Login Yes Hot Desk External User Remote MWI Enable Feature Access Code 23 DHCP Server Hot Desk External User Remote MWI Disable Feature Access Code 21 DHCP Static IP Hot Desk External User Reseize Timer 180 DHCP Subnet Hot Desk Login Accept No Hot Desk Remote Logout Enabled No DID Ranges for CPN Substitution Y gt A A Figure 3 Class of Service 13 4940 00251 Commend SIP Doorphone SIP Device Capabilities This form provides configuration options that can be applied to various types of SIP devices The association between the SIP device and the form is similar to how the Class of Service options work The SIP Device Capabilities number provides a SIP profile that can be applied to particular SIP devices to allow for alternate capabilities as recommended through the Mitel interop process In the SIP Device Capabilities form program a SIP D
18. nward SMDR Options Subscription Period Minimum 300 SNMP Configuration e Subscription Period Refresh 80 SNMP Trap Forwarding amp Invite Ringing Response Timer 0 Software Logs All Software Logs Error Software Logs Info Software Logs Warning Station Attributes amp Suites System Access Points System Account Codes e System Audio Files Update System Capacity System Diagnostics Reporting System IP Ports o System IP Properties amp System Options System Ports Figure 5 SIP Device Capabilities Timers 13 4940 00251 Commend SIP Doorphone Station Attributes Use the Station Attributes form to assign the previously configured Class of Service and SIP Device Capability number to each of the Commend doorphones in the 3300 ICP This form utilizes Range Programming Select the Commend doorphone device number then select Change Enter the previously configured SIP Device Capability number and Class of Service for Day Night 1 amp Night 2 See an example in Figure 6 below Bre Node Sipint2 Alarm Status Minor 2012 Jun 20 13 37 18 Message Board About Help Logd Station Attributes on Sipin2 DN to sea o Eea DI View Alphabetically v SDS Share Tenis UNS RUNDES a Resilient T1 E1 Framers i Change Range Programming Station Attributes Restore lt Page 3 of 7 gt Ring Groups 2 This form allows you to change one or more records starting at the following record Scheduler St
19. ostics Reporting System IP Ports amp System IP Properties o System Options System Ports Figure 4 SIP Device Capabilities Basic 10 13 4940 00251 Commend SIP Doorphone Settings for the Timers are important part for the SIP devices configuration Set Registration Period Subscription Period and Session Timer according to the site reguirements Ensure that the time periods for Registration and Subscription are matching those configured in Commend doorphone See an example in Figure 5 The settings on all other tabs of SIP Device Capabilities form remain unchanged at their default values Message Board About Help Logout SH SIP Device Capabilities on Office D I DNtosearch y Show form on Office DE Login Not Go View Alphabetically y sps Share Leon H wen H Goen IM Data Retre Scheduler WY change copy SDS Distribution Errors All SDS Distribution Errors System SDS Distribution Errors User SDS Form Comparison SDS Form Sharing amp Shared System Options SIP Device Capabilities SIP Device Cap Single Line IP Sets amp Basic SDP Options Signaling and Header Manipulation Distinctive Ring Tones SIP Device Capabilities SIP Peer Profile Registration Period Minimum 300 SIP Peer Profile Assignment by Incor Session Timer 90 SIP Peer Profile Called Party Inward 9 Subscription Period 3600 SIP Peer Profile Calling Party I
20. ring guidelines for further information e For high quality voice the network connectivity must support a voice guality grade of service packet loss lt 1 jitter lt 30ms one way delay 80ms Assumptions for the 3300 ICP Programming e The SIP signaling connection uses UDP on Port 5060 13 4940 00251 Commend SIP Doorphone Licensing and Option Selection SIP Licensing Ensure that the 3300 ICP is eguipped with enough IP Users licenses for the connection of SIP end points This can be verified within the License and Option Selection form See Figure 1 we Node Sipint2 Alarm Status Sipint2 View Alphabetically amp sps share LAN Policy QoS Layer 2 Switch Line Quality Measurement Linked Suites amp Local only Directory Number List e Location Specification gt Locations a Logs All Maintenance Software Loudspeaker Paging Maintenance Commands Maintenance Logs All Maintenance Logs Error Maintepanre I nas 4nfo Maintenance Commands Maintenance Logs All Maintenance Logs Error Maintepance I nas Jnfn Maintenance Commands Maintenance Logs All Maintenance Logs Error Malntenanes geht Maintenance Logs All Maintenance Logs Error Maintenance Logs Info Maintenance Logs Warning MIXML Applications Multi device Suites Multi device User Groups 2 Multiline Advisory Messages Multiline Appearance Groups Multiline DNI Sets Multiline IP Sets amp Multiline Set Keys N
21. scription De registration Not supported The Commend SIP Doorphone has no means on the client to de register Recommendation Contact your local Commend reseller for further details All Call Features The Commend SIP Doorphone has only a single call button to initiate outbound calls to a pre provisioned DN and therefore cannot support call features Recommendation Contact your local Commend reseller for further details DTMF For In Band DTMF on SIP to SIP calls you could hear the played tones on the Commend SIP Doorphone but the tones would not activate the door relay Recommendation use RFC2833 Codec Support The Commend 8028 does not support G729 Recommendation Use G711 or G722 codec Resiliency Not supported The Commend Doorphone does not switch to secondary MCD when the primary MCD is not available Recommendation Contact your local Commend reseller for further details Miscellaneous The Commend SIP Doorphone dos not support non preferred Provisionial Response PRACK or no PRACK and did not maintain long calls through Session Timer resets neither UPDATE nor re INVITE Recommendation Contact your local Commend reseller for further details 13 4940 00251 Commend SIP Doorphone Network Topology This diagram shows how the testing network is configured for reference Mitel SIP Interop Network Configuration SS 4 S i Analog Trunk SIP Enabled Internet D Mitel DUT a
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