Mitel LDP7004N/D User's Manual
Contents
1. 1 Unconditional This option allows you to forward all calls immediately to a Station Hunt Group or the integral Voice Messaging card 2 Busy Destination options are as per option 2 Calls will only forward when you are busy on the phone 3 No Answer Destination options as per option 1 Calls will only forward when a No Answer timer expires The length of the time is determined by a qualified System Administrator 4 Busy No Answer Combines options 2 amp 3 Most popular especially where Voicemail is used 5 Off Net This allows you to forward your phone unconditionally to a remote location such as Mobile or home phone using a speed dial 6 No Answer Off Net As per option 6 but only after a no answer timer 7 Access Not Permitted Allows you to cancel any call forward Le Ed LLDK LLDK Call Park This is a way of transferring a caller to a temporary parking bay where they can be retrieved by another party This is useful at busy reception positions as an alternative to placing callers s hold iu for operation i aiii Character Entry Chart Please follow the chart below when entering characters Parking a Call Whilst connected to an external party press the TRANSFER button dial a Park Location See below for location numbers or press a flexible button labelled as Park and hang up Retrieving a Parked Call If retrieving a call that you have parked dial the relev2. Crane Telecommunications Ltd 2004 LpLDK LDP7004N D Digital Telephone Quick User Guide LG LpLDK __ Do not drop or subject the phone to physical shock Do not immerse in water Do not disassemble or attempt to modify the phone in any way Use a damp or anti static cloth to clean the phone Do not use a dry or electrostatically charged cloth Do not use chemical or abrasive cleaners as these could damage the phone e Retain the cardboard packaging supplied with this handset It should be used if the phone has to be returned for service The packaging can be recycled when no longer required e Please take care not to place the phone in direct sunlight for prolonged periods Disclaimer Crane Telecommunications Ltd and LG Electronics Inc cannot be held responsible for any damage caused to your system through the improper installation of this phone and or the failure to use the handset as described in this user guide Service The 7004N D digital telephone contains no user serviceable parts LG recommend that your 7004N D digital telephone is serviced or repaired by an LG authorised service centre Note Information contained within this document is subject to change without prior notice a Servicing and Safety Precautions Preset Messages Pre set messages are particularly useful for internal users who call your extension when you are away from your desk or out of the office Callers will see the message in their
3. These options are available to be custom set to your organisation s requirements LELDK LELDK Your digital telephone s keys User Programming Codes 1 OHD The two flexible buttons that are not labelled can be assigned as the one of the popular Off Hook Dial This is for activating the phone s speaker whilst on hook however the features below To programme a button as the code the sequence is phone s handset must be lifted to engage in conversation Useful when using a headset TRANS PGM FLEX BUTTON P N HOLD SAVE S PGN UTTON rogramme Number HOLD S 2 Hold Save Key Differential Ring 41 Listen to Station Status 64 Dual purpose key When in a call it is used to place a caller on hold When programming it is Enblock Mode 14 Record Paging Message 65 for permanently updating changes to the system memory ICM Ring Tone 18 Erase User Greeting 66 CO Ring TON 19 Erase Paging Message 67 3 Volume Key COS Down 21 LCD Language Change Rage PRR EWR ES EAs 71 Used for adjusting speaker ringing and in call volume Walking GOS cccccriercnsaecvvrinrinavns 23 BGM Background Music 73 Authorisation Code Register 31 eal Ne Register Li 4 Speed Key isati eadset Setup is sa rience es Change 7 Headset Tel ee Ring Mode 76 This key is used t
4. bin you 000 099 4 Enter the required speed dial number and press HOLD SAVE You do not need to enter 9 for an outside line 5 Enter the name as per the character entry chart on page 23 6 Press the HOLD SAVE button Storing information under a flexible button 1 Press the TRANS PGM button and select the button you wish to assign 2 Assign the button in on of the following ways a Press the TRANS PGM button followed by a user programming code b Press the SPEED button followed a speed dial number c Enter the relevant extension number 3 Press the HOLD SAVE button LELDK General Functions Call Pickup Directed Interception of unanswered calls at an extension or hunt group 1 Dial 7 followed by a hunt group number or the extension number of the station that is ringing 2 You will then be connected to the calling party Code can be saved under a flexible button Call Pickup Group Interception of unanswered calls at an extension or hunt group 1 Pick up your handset or press the OHD button 2 Dial 566 3 You will be connected to the caller Pick up the handset to speak Code can be saved under a flexible button Transfer Screened The ability for a user to connect one called party to another 1 Whilst connected to a caller press the TRANS PGM button 2 Dial the appropriate extension number or press a flexible button that has been assigned with a station number 3 Wait
5. display when they call your extension Preset messages that can be left in the display of your handset are as follows Preset Messages 00 PERSONAL CUSTOMISABLE Message 01 LUNCH RTN HH MM Use this message if you are away from your desk at lunch The internal calling party will see this message on their display when the call you 02 ON VACATION RTN DATE MM DD This message will inform internal callers that your are on holiday and your expected return date 03 OUT OF OFFICE RTN TIME HH DD If you are out of the office for a period of the day internal callers can see your expected return time 04 OUT OF OFFICE RTN DATE MM DD As per message 03 but you should use this if you are away from the office for a day or more 05 OUT OF OFFICE RTN UNKNOWN This message should really be used in emergencies where you have been called away from the office unexpectedly 06 CALL XX 17 DIGITS If you are away from your desk office and cannot take calls this is a way of informing internal callers that they should ring an alternative number 07 IN OFFICE STA XXXX You may have to work at another colleagues station This informs internal callers where to redirect their call to 08 IN A MEETING RTN TIME HH MM If you are not contactable in a meeting you should use this message 09 AT HOME If you are to be working from home for a day leave this message on you phone before leaving the office 10 AT BRANCH OFFICE 11 20
6. 3 WALKING COS 3 AUTH MOBILE EXTN 3 1 AUTH REGISTER 3 2 AUTH CHANGE 3 3 REG MOBILE EXT 3 4 ACTIVE MOBILE EXT 4 TIME CONF ROOM 4 1 SET WAKE UP TIME 4 2 WAKE UP DISABLE 4 3 ACTIVE CONF ROOM 4 4 DEACTIVE CONF ROOM Menu Tree 5 MESSAGE 5 1 SET PRESELECTED MSG 5 2 SET CUSTOM MSG 6 ANNOUNCEMENT 6 1 REC USER GREETING 6 2 LISTEN TIME DATE 6 3 LISTEN STA NUMBER 6 4 LISTEN STA STATUS 6 5 REC PAGE MSG 6 6 ERASE USER GREETING 6 7 ERASE PAGE MESSAGE 7 SUPPLEMENTARY 7 1 LCD DISPLAY LANGUAGE 7 3 BGM 7 4 REGISTER STA NAME 7 5 SPK HEADSET 7 6 HEADSET RING MODE 7 7 WTU STA NUM RCVR SYSTEM DO NOT USE For detailed information on how to use the above menu tree there is a full user guide available from www cranetlg co uk ipldk userguides LpLDK General Functions Call Forward 1 Dial 554 from your handset 3 Select a forward option as per below Example Select option 4 Busy No Answer 4 Select the destination appropriate to the call forward type To select the integral messaging card for options 1 to 4 press You will need permission to use this application 5 To cancel the call forward dial 554 Call Forward It is possible to forward you phone in a number of ways The options available are 0 Follow Me To forward calls from your extension to an extension at a temporary location The forward is activated at the temporary location A valid authorisation code will be required
7. ant digits for the parking bay used See below If responding to a page dial the relevant digits See below from the nearest available telephone Call Wait Camp On This feature allows you to inform a busy station that you are waiting to speak to them 1 Dial an internal number 2 Get busy tone and press the button 3 If the called party answers you can speak with them or simply transfer a call to them Answer a Call Wait Camp On 1 After hearing Call Wait Camp On tone press the HOLD SAVE button 2 Your existing caller is placed on hold 3 When you have finished speaking you will return to the original caller when the second caller hangs up TIP It is possible to assign a flexible button as CAMP ON See Page 13 for Flexible Key programming codes Space 1 Park Locations IPLDK 50 100 601 610 IPLDK 300 300E 601 619 LpLDk Saving your name to your phone Allows others to see who is calling them internally 1 Press the TRANS PGM button and dial 74 2 Enter your name as per the Character Entry chart 3 Press the HOLD SAVE button to save your name to the system memory Please note that you will not be able to see what you are programming when entering your name on a 7004N D This feature may be easier to programme from a system attendant phone Storing Personal Speed Dials 1 Press the TRANS PGM button 2 Press the SPEED button 3 Dial the number of the speed dial
8. button and the number you selected will be dialled 4 To access the last dialled number you can alternatively press the SPEED button followed by the button followed by HOLD SAVE Please note that if you are using a 7004N the REDIAL function should only be used to access the last dialled number This is due to the absence of a screen USER PROGRAMMING SAVING YOUR NAME TO YOUR PHONE Leaving a Message Wait Notification STORING PERSONAL SPEED DIALS You will need a CALL BACK flexible key l l y CHARACTER ENTRY CHART At a Busy Station 1 Press the CALL BACK button 2 When the busy part hangs up you will be notified with intermittent bursts of tone Calling an Unanswered Station 1 Press your CALL BACK button and hang up Answering a Message Wait Notification 1 Press the CALL BACK button or dial 557
9. for the called party to answer announce the call and Hang Up Transfer Unscreened The ability for a user to connect one called party to another 1 Repeat steps 1 to 3 as described above 2 Hang up on ringing without announcing the call Using Speed Dial Numbers 1 Press the SPEED button 2 Dial the required speed dial number Making a Page 1 Lift receiver or press the OHD button 2 Dial the required paging code see the list of codes below 3 Hang up once you have finished the page Page Codes 501 535 Internal Page Zone 543 Internal All Call 544 Meet Me 545 External Zone 1 546 External Zone 2 547 External Zone 3 548 External All Call 549 All Call Page zones will need programming ILDK General Functions Conference Call This feature allows multiple parties to speak simultaneously You will need a flexible button assigned as CONFERENCE 1 Press the CONFERENCE button while on a call 2 Dial another extension or external number 3 When the party answers press the CONFERENCE button once to enable you to add another party or twice to set up the conference and allow all parties to converse Last Number Redial Redial To use the redial feature you will need a flexible button assigned as REDIAL 1 Press the REDIAL button 2 Use the VOLUME button to find the number you require The first in the list is the last dialled number 3 Press the HOLD SAVE
10. o access System and Personal speed dial numbers and the internal CeCe eee ee I Bee a Oe eee eee directory Conference Room Activate 43 Sard hie OO a Conference Room Deactivate 44 all Wait Activate Preset Message Activation 51 Intercom ICM Hold errnit 83 5 Trans Pgm Key Set Custom Message 52 Camp OO rncctcnrcanalecnenceaianintinsersade 85 Dual purpose key When in a call with an external party it is used to transfer When Record User Greeting 61 UCD Call Centre DND 87 programming features speed dial numbers it is a programme key Play Date and Time AL Ses eas sees 62 Conference TT 91 Play Station Number ae OE es 63 DND S 2 2 EEEa 93 6 Flexible Keys ds DEAN RUN RIRE IRNR BEN RARE RME A rele ie seine Roe a These keys are for use as line keys or for storing regularly used features or speed dials UT ILDK General Functions Making and Answering calls Always ensure that external parties are informed if you intend to record a call Making and Answering an external call Options for calling externally are 1 Lift the handset and dial 9 followed by the number 2 Dial 9 followed by the number 3 Press the OHD button and dial 9 followed by the number For options 2 and 3 you must lift the handset when the called party answers as the 7004N D does not support full Hands Free speech Note It is possible to assign a flexible b
11. utton with a speed dial to enable a single button press for external calls To answer an external call lift the receiver Making and Answering an internal call You can make an internal call in the following ways 1 Lift the handset and dial an extension number USER PROGRAMMING CODES 2 Dial an extension number 3 Press the OHD button and dial an extension number For options 2 and 3 you must lift the handset when the called party answers as the 7004N D PAGE CODES does not support full Hands Free speech Note It is possible to assign a flexible button with an extension number to enable a single button press for internal calls PRE SET MESSAGES To answer an internal call lift the receiver Placing and External Internal Call on hold Whilst connected to another party internal or external press the HOLD SAVE button Retrieving an External Internal Call on hold If you are Off Hook holding the handset simply hang up replace the handset and the original call is presented back to your phone your handset will ring Alternatively just dial the extension number of the station that you placed on hold and you will be reconnected LpLDK This menu tree can be used for programming various advanced features To enter the menu press the TRANS PGN button 1 RING 1 1 TYPE 1 2 ANSWER MODE 1 2 1 OHD H 1 2 2 TONE T 1 2 3 PRIVACY P 1 8 ICM RING 1 9 CO RING 2 Cos 2 1 COS DOWN 2 2 COS RESTORE 2
Download Pdf Manuals
Related Search