Mitel 5240 User's Manual
Contents
1. TO Submit the Account Code press the key To correct an entry error press the command key a TO cancel press the Cancel command key To enter an Account Code during a call 1 Press the Account Code command key 2 Dial the account code digits 3 Do one of the following For a verified account code press the Verify Save command key a For a non verified account code press the Save command key 16 Callback To request a Callback when you reach a busy or unanswered station e Press the Call Me Back command key To answer a Callback e Lift the handset To view and or cancel outstanding Callbacks Press SETTINGS Press the More command key Press the Callbacks command key Press the Next and Previous command keys if required Do one of the following a TO cancel a callback press the Cancel command key TO call the number shown press the Call Again command key Pi eS rE Call Park To retrieve a call parked by the attendant 1 Lift the handset 2 Dial 23 3 Dial the console ID and the Hold Slot number Call Pickup To answer a call that is ringing at another extension in your Pickup Group 1 Lift the handset 2 Press the Pickup Call command key See Quick Key Programming for instructions on programming features to your phone To answer a call that is ringing at a extension not in your Pickup Group 1 Lift the handset 2 Dial 6 3 Dial the number of the ringing station2. z177 Campon To Campon to a busy station e Press the I Will Wait command key To retrieve a call when you hear Campon tone 1 Press the Call Waiting command key 2 Press the Trade Calls command key Do Not Disturb To activate or deactivate Do Not Disturb e Press the Do Not Disturb quick key To activate Do Not Disturb from a remote extension 1 Lift handset 2 Dial 5 3 Dial the number of the station to which Do Not Disturb is to apply 4 Hang up To deactivate Do Not Disturb from a remote station 1 Lift handset 2 Dial 5 3 Dial the number of the station with Do Not Disturb activated See Quick Key Programming for instructions on programming features to your phone 4 Hang up Override Intrude To use Override when you encounter busy tone e Press the Intrude command key To use Override when you encounter Do Not Disturb tone e Press the Ring Anyway command key 18 Paging To use Paging 1 Lift handset 2 Press the Pager quick key See Quick Key Programming for instructions on programming features to your set 3 Dial the Paging zone number if required 4 Make the announcement 19 Direct Paging Direct Paging allows you to page a party through their telephone speaker To page another extension user 1 Lift the handset 2 Press the Direct Paging quick key See Quick Key Programming for instructions on programming features to your set 3 Dial t
3. on vacation off sick or in a meeting To turn Messaging Advisory on or Off 1 Do one of the following Press SETTINGS a Press the Messaging command key Press the More command key Press the Messaging command key Press the Advisory command key Press the Next Msg command key until the desired message appears Press the Turn Msg On or Turn Msg Off command key Press SETTINGS to exit the Settings menu eye a S13 Messaging Callback To leave a message waiting indication on a telephone when you hear busy or ringback tone e Press Leave A Msg command key To respond to a message waiting condition on your telephone Do one of the following e Press Messaging followed by Call e Lift the handset and then press Messaging A call is placed to the message sender voice mail system or extension user that left the oldest message To read messages before responding 1 Press the Messaging command key 2 If a password is required enter your password and press the Enter command key 3 Press the Read Message command key 4 Press the Call Me Back command key 5 Do one of the following a TO call the message sender press the Call command key a TO delete the message press the Erase Msg Call command key a TO view the next message press the Next Msg command key To check for messages from a remote extension Press the Messaging command key Press the Remote Msgs command key Dial your extension number
4. keys to select the message to which you want to reply Press the Reply command key Press the Record a Reply command key Record your message see Recording Options below Optional Press the Add Recipients command key to send the reply to other mailboxes in addition to the sender s see Addressing Options below Specify Delivery options if required see Delivery Options below Press the Send command key to send the message make a new message Access your mailbox Press the More Choices command key Press the Make a New Message command key Press the Record New Message command key Record your message see Recording Options below Enter one or more recipients see Addressing Options below Specify Delivery options if required see Delivery Options below Press the Send command key to send the message Recording Options The following quick keys and command keys are available during recording Press this key to start recording can be used instead of Record New Message or Record a Reply command key pause recording a stop recording gt resume a paused recording or replay a completed recording Append add to your recorded message Accept proceed with sending your message Cancel stop recording and discard the message 235 Delivery Options Press this key to Urgent place the message first in the destination mailbox es Confidential prevent the recepient s of your message from forwarding it Confirm
5. last for only a specified number of days To change your greetings name or passcode 1 Access your mailbox 2 Press the More Choices command key repeatedly until User Options appears 3 Press the User Options command key 4 Proceed with recording your greetings or changing your name or passcode Use the Help command key if you need more information 38 FEATURE ACCESS CODES Save Last Number Repeat Last Number Saved Call Hold Remote Retrieve Cancel Call Forwarding Follow Me Remote Call Forwarding End Chaining Cancel Call Forwarding End Chaining Call Forwarding Override Call Park Remote Retrieve Call Pickup Directed Do Not Disturb Remote Do Not Disturb Cancel Remote Direct Page Meet Me Answer Trunk Single Flash Trunk Double Flash Default Voice mail passcode 230 7Q 6 KY KIT 64 73 x 1 23 G 5 5 37 88 57 56 999 QA MITEL TM Trademark of Mitel Networks Corporation Copyright 2003 Mitel Networks Corporation All rights reserved
6. number and passcode 3 Press the Login command key or OK To exit your mailbox 1 Press the More Choices command key 2 Press the Log Out command key To access your mailbox while on a call e Put the call on Hold and then press VOICE MAIL To retrieve the call press PHONE VIEW to exit the voice mail application To exit the Visual Voice Mail application to make or answer a call e Press PHONE VIEW 30 About the Voice Mail main screen The Voice Mail main screen contains a chronological list of the voice messages in your mailbox with the most recent message listed first By default the first message is selected when the main screen opens You can scroll through the messages by using the Navigation keys Messages are marked in the following ways Marker Type of Message Bold text New never played exclamation mark Urgent Confidential cannot be forwarded a Receipt confirmation For messages sent by you To determine who has listened to your message select it then press the Play command key A Want receipt confirmation For messages sent to you Sorting Messages By default messages display in the order in which they were received from most to least recent You can re sort your messages to display e new messages first and then the saved messages e alphabetically according to the sender s name with unknown callers listed at the end e urgent messages first followed by non urgent messages T
7. ING CALLS Make a call 1 If necessary press PHONE VIEW to exit the current application a Press the quick key associated with the party you want to call a Dial the number using the dialpad keys 2 Continue the call using the speakerphone or lift the handset Answer a call Do one of the following e Lift the handset or press HANDSFREE The current application will remain open e Press PHONE VIEW to exit the current application and then lift the handset or press HANDSFREE Pressing PHONE VIEW will allow you to see the caller information End a call Do one of the following e To end a handsfree call press the Hang Up command key e To end a handset call replace the handset Redial To redial the last number that you manually dialed 1 Lift the handset 2 Press Redial command key Redial Saved Number To save the last number that you manually dialed 1 2 Lift the handset Dial 79 To Redial a saved number 1 2 Lift the handset Dial 6 Speed Call Personal To store a personal Speed Call number GT ee 7a 8 Press SETTINGS Press the More command key Press Speed Call command key Press a quick key that isn t a line key Do one of the following To enter a new number dial the number a To enter the last number dialed press the Redial command key If you want the number to be private press the Make Private command key Press the Save command key Press SETTINGS to ex
8. MITEL NETWORKS 5240 IP Appliance USER GUIDE QO MITEL it s about YOU 3300 ICP 3 3 Contents ABOUT THE 5240 IP APPLIANCE 5240 IP Appliance Features TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Protect your hearing Adjusting the viewing angle CUSTOMIZING YOUR 5240 APPLIANCE Ringer Control Handset Headset and Speakerphone Volume Display Contrast Control Quick Key Programming Language Change MAKING AND ANSWERING CALLS Make a call Answer a Call End a call Redial Redial Saved Number Speed Call Personal Handsfree Operation Auto Answer auARAR A gt WWW OV CO 0 NI N 0 OF OD OY CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward Remote Call Forward End Chaining Call Forward Forced Call Forward Override Messaging Advisory Messaging Callback USING OTHER FEATURES Account Codes Callback Call Park Call Pickup Campon Do Not Disturb Override Intrude Paging Direct Paging Reminder Headset Operation Headset Operation with Feature Control Switch Music Calculator Group Paging Meet Me Answer Trunk Flash USING THE APPLICATIONS Personal Directory Corporate Directory Call Logs Speed Dials Bookmarks Online Services Mitel Networks IrDA Module Speech Recognition USING VISUAL VOICE MAIL About the Voice Mail main screen Sorting Messages Playing messages Making and Rep
9. Press the Enter command key If a password is required enter your password and press the Enter command key Press the Read Message command key we O 14 To set a password up to 7 digits not including 0 NO Liar er ae Press the Messaging command key Press the New Password command key Enter a password Press the Enter command key Enter the password again Press the Enter command key Press SETTINGS to exit the Settings menu To change or clear your password Be oy Se Press the Messaging command key Press the New Password command key Enter your current password Press the Enter command key Press the New Password command key Enter your current password Press the Enter command key Do one of the following a TO Change your password enter a new password and press the Enter command key a To clear your password press O Press SETTINGS to exit the Settings menu 15 USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls usually for accounting purposes The code identifies the account in the call records that your system generates A forced account code is usually entered from another extension enabling you to use features or make calls that the extension otherwise could not If you want this feature ask your System Administrator To use Forced Account Codes 1 Lift the handset 2 Dial the Account Code digits 3 Do one of the following
10. Receipt request notification that your message has been heard Addressing Options You can specify recipients for your messages by entering mailbox numbers selecting mailbox owners by name or by using a distribution list To address Do this messages by Mailbox numbers e Enter the mailbox number and then click the Add Mailbox to Recipients List command key e Repeat for each additional recipient Press the Done command key after the last recipient has been entered Name Press the Add From Voice Mail Directory command key e Locate the mailbox owner using the Navigation keys the quick keys on the right or the Search command e Press the Done command key e Repeat for each additional recipient Distribution list e Press the Add Distribution List command key e Use the Navigation keys to select a list Press the Add Remove command key e Repeat for each additional recipient Press the Done command key after the last list has been added 36 Recording Memos To record a memo to yourself 1 2 Oe Access your mailbox Press the More Choices command key repeatedly until Record Memo appears Press the Record Memo command key Press to start recording See the previous page for recording options Press the Done command key Press the Log Out command key Creating Distribution Lists You can have up to five personal distribution lists numbered 05 to 09 each containing a group of mailbox numbers Di
11. ad The key is used as a decimal point key The following operations as well as the Clear Entry Clear CE CLR and another decimal point are presented as command keys x 4 Press SETTINGS to exit the Settings menu Group Paging Meet Me Answer Group Paging allows you to page a group of telephones through their built in speakers You can belong to as many as three paging groups with one group designated as your prime group When you need to respond to a Group Page but don t know the identity or extension number of the paging party use the Meet Me Answer feature You have up to 15 minutes after receiving the page to use Meet Me Answer To make a Group Page 1 Lift the handset 2 Press Direct Page or dial 37 3 Do one of the following TO page your prime page group press a TO page a Specific page group dial the page group directory number 4 Speak to the dialed party after the tone To respond to a Group Page by using Meet Me Answer 1 Lift handset 2 Press the MME quick key or dial 88 See Quick Key Programming for instructions on programming features to your phone 3 Do one of the following a TO respond to a page from your prime page group press a TO respond to a page from a specific page group dial the page group directory number 2932 Trunk Flash The Trunk Flash feature allows you to access Centrex features if available while you are talking on an outside call To flash a t
12. arding command key Select the type of call forwarding Press the Save off command key Press SETTINGS to exit the Settings menu OV el Call Forward Remote To forward calls from a remote extension to your extension Press SETTINGS Press the More command key Press the Forwarding command key Press the To Me command key Dial the number of the remote extension Press the Save On command key Press SETTINGS to exit the Settings menu ee ay To cancel Call Forward Remote from the extension that set it Lift the handset Dial 77 Dial the number of the remote extension Hang up EAN To cancel Call Forward Remote from the extension that was forwarded 1 Press Forwarding command key 2 Press the Turn Fwd Off command key 3 Press SETTINGS to exit the Settings menu 7 Call Forward End Chaining To ensure that calls do not get forwarded again by the destination number 1 Lift the handset 2 Dial 64 3 Hang up To again allow calls to be forwarded by the destination number 1 Lift the handset 2 Dial 73 3 Hang up Call Forward Forced To force an incoming call to be forwarded e Press the Forward Call command key Call Forward Override To override Call Forward and ring an extension 1 Lift the handset 2 Dial 1 3 Dial the extension number Messaging Advisory This feature displays a message on a calling extension s phone to say that you are for example
13. ectory To access the Corporate Directory 1 Press ONLINE SERVICES 2 Press Corporate Directory To answer calls while in the Corporate Directory e Lift the handset or press HANDSFREE Note To view caller identification press PHONE VIEW to exit the Corporate Directory To search the directory e Press an Index quick key corresponding to the first letter of the person s last name OR Press the Search command key enter the first few letters of the person s name using the dialpad keys and then press Search Now or OK Note To move backwards and delete a letter press the left navigation key To move forward press the right navigation key 2762 Call Logs Call Logs track up to 60 of your incoming outgoing and missed calls It provides the name of each called or calling party the date and time of the call the phone number call duration and the number of calls to or from that particular party To access Call Logs e Press CALL LOGS To delete a log entry 1 In one of the Call Log screens press the quick key associated with the entry you want to delete 2 Do one of the following a TO delete an entire entry press the Delete Item command key a TO delete all entries from the Call Log screen press the Delete All command key twice Note If you choose to Delete All skip step 1 To exit Call Logs e Press PHONE VIEW To make an external call from Call Logs 1 In the Incoming or Missed Calls screen
14. he extension number 4 Speak to the dialed party after the tone If Handsfree Answerback has been turned on at your phone and you receive a Direct Page while your phone is idle or while you are on a handset or headset call a handsfree call will automatically be established after a single burst of tone The following instructions assume that Handsfree Answerback is not enabled on your phone To answer a Direct Page indicated by a single burst of tone e Lift handset OR Press MICROPHONE To answer a page while using the handset e Press MICROPHONE To enable or disable Handsfree Answerback e Press MICROPHONE while your phone is idle 20 Reminder To program a Reminder 1 Press SETTINGS 2 Press the Reminder command key 3 Enter the time in 24 hour format 4 Press the Save command key 5 Press SETTINGS to exit the Settings menu To view Change and or cancel a pending Reminder 1 Press SETTINGS 2 Press the Reminder command key 3 Do one of the following a TO Change the Reminder enter the new time and press the Save command key TO cancel the Reminder press the Cancel command key a TO exit without canceling the Reminder press SETTINGS to exit the Settings menu To acknowledge a Reminder when your phone rings once e Press the Acknowledge command key Headset Operation To enable Headset Operation e Press the Headset key located above the display To answer a call when Auto Ans
15. ine key OR Dial 1 and the number of the extension that placed the call on Hold Transfer To Transfer an active call 1 Press Trans Conf command key 2 Dial the number of the next party 3 Do one of the following TO complete the Transfer hang up or press the Release Me command key a TO announce the Transfer wait for an answer consult and then hang up a To return to the first call before completing the transfer press the Back To Held or Trade Calls command key Conference To set up a Conference when a two party call is already established or to add another party to an existing Conference 1 Press Trans Conf command key 2 Dial the number of the next party 3 Wait for an answer 4 Press the Trans Conf command key To leave a Conference e Hang up Conference Split To split a conference and speak privately with the original party e Press the Split command key Add Held To move a call on Hold to another line appearance 1 Press the available line key 2 Press the Add Held command key 3 Press the line key with the flashing icon To add a call on Hold to an existing conversation or conference 1 Press the Add Held command key 2 Press the line key with the flashing icon Swap To call another party when you are in an established two party call 1 Press Trans Conf 2 Dial the number To alternate between the two parties e Press the Trade Calls command key 10 Call Forwa
16. ing the 5240 IP Appliance or the Desktop Tool The Desktop Tool is a companion application for the 5240 IP Appliance that runs on a PC It allows you to label the quick keys that you programmed The labels appear on the display and cannot be assigned from the 5240 IP Appliance itself To display the feature that is currently programmed to a quick key 1 Press SETTINGS 2 Press a quick key 3 Press another quick key or SETTINGS to exit the Settings menu To program a quick key 1 Press SETTINGS 2 Press a quick key 3 Do one of the following a TO re program the key press the Change Key command key and then select a new feature TO Clear the key press the Clear Key command key 4 Press SETTINGS to exit the Settings menu Notes 1 Use the Desktop Tool to assign labels to the quick keys 2 When programming speed dial numbers you can insert a pause for dial tone in the number by pressing SETTINGS followed by a quick key and then the Insert Pause command key at the appropriate point this inserts a four second delay for example 1234P5678 The system dials 1234 waits four seconds then dials 5678 If required you can insert multiple pauses Language Change To change the language on the display Press SETTINGS Press the More command key until Language appears Press the Language command key Press the command key for the desired language Press SETTINGS to exit the Settings menu irae aa MAKING AND ANSWER
17. it the Settings menu Note Use the Desktop Tool to assign labels to the quick keys To dial a stored personal Speed Call number 1 2 Lift the handset Press a Speed Call quick key Handsfree Operation To enable Handsfree Operation e Press HANDSFREE To switch from Handsfree to Handset operation during a call e Lift the handset To temporarily disable enable the microphone during Handsfree Operation e Press MICROPHONE the microphone LED turns on when the microphone is disabled To end a Handsfree call Do one of the following e Press HANDSFREE e Press the Hang Up command key Auto Answer This feature automatically connects internal calls to your extension Calls are announced by a single burst of ringing then the microphone and speaker are activated and the call is answered You can continue the call handsfree or use the handset To enable or disable Auto Answer e Press Auto Answer quick key See Quick Key Programming for instructions on programming features to your phone To answer a call when you hear ringing e Communicate by using the speaker and the microphone To end a call e Press the Hang Up command key OR Wait for the caller to hang up CALL HANDLING Hold To place a call on Hold e Press HOLD To retrieve a call from Hold 1 Lift the handset 2 Press the line key with the flashing icon To retrieve a call from Hold at another extension e Press the flashing l
18. lying to Messages Recording Memos Creating Distribution Lists Changing your Greetings Name and Passcode FEATURE ACCESS CODES ABOUT THE 5240 IP APPLIANCE The Mitel Networks 5240 IP Appliance is a digital telephone that also serves as a gateway to your company network providing you with real time access to applications and services such as web browsing directory management and visual voice mail The 5240 IP Appliance features a full duplex speakerphone that allows you the freedom to work at your computer during calls the six command keys and nine programmable quick keys provide convenient access to features Programming the quick keys is simple thanks to the easy to follow screen prompts For even easier programming use the Desktop Tool a companion application for the 5240 IP Appliance that runs on a PC 5240 IP Appliance Features Feature 1 Ringing Indicator 2 Audio Device Controls 3 Command Keys 4 Telephony Feature Keys 5 Application Keys 6 Message Indicator 7 InfraRed Transceiver Lens 8 Display Screen 9 Quick Keys 10 Navigation Keys 11 Dialpad Keys Function flashes to signal an incoming call switches between headset and handset operation mutes the handsfree microphone and adjusts the sound level invokes the command or function described by the adjacent label The command or function changes according to the screen you are in enables and disables Handsfree opera
19. o re sort messages applies to current voice mail session only 1 From the Voice Mail main screen press the More Choices command key repeatedly until Sort Options appears 2 Press the Sort Options command key Select a sort option using the Navigation keys 4 Press the Done command key to go back to the Voice Mail main screen J 33 Playing messages To play messages 1 Access your mailbox 2 Use the Navigation keys to select the message that you want to play 3 Press the Play command key While listening to a Message you can press to skip to the end of message a to fast forward five seconds to rewind five seconds H go to the beginning of message After listening to a message you can press Play Message Dial Sender Mark as Saved Forward Delete Make a New Message Reply to play the message again to call the message sender When calling outside the system include the prefix code usually 9 if one is required to access an external line to keep the message Once a message is marked as Saved it no longer appears as a new message i e bold Messages whether played or not will appear as new until you mark them as Saved to send the message to one or more mailboxes discard the message to send to one or more mailboxes to respond with a message to the sender 34 Making and Replying to Messages To 1 Pie gi To ee ee ea reply to a message Use the Navigation
20. press the Add Prefix to Number command key 2 In the first Number to dial field enter the appropriate prefix In the second Number to dial field enter the rest of the phone number 4 Press the Dial command key J 27 Speed Dials Speed Dials is an application that allows access to a list of phone numbers that you can dial with one or two key presses Use the Desktop Tool to to add numbers to the list To make a Speed Dial call e Press SPEED DIALS and then press a quick key associated with a speed call that you have programmed through the Desktop Tool Use the command keys to display additional pages of numbers if programmed To exit Speed Dials e Press PHONE VIEW Bookmarks Bookmarks is an application that allows quick access to a list of URLs i e Internet addresses You use the Desktop Tool to program the URLs you want to access To access Bookmarks e Press BOOKMARKS Note You cannot make calls while you are using Bookmarks To view a web page 1 Access Bookmarks 2 In the Bookmarks main screen press the quick key associated with the web page you want to view Note Use the Desktop Tool to program personal URLs that will be accessed by pressing the associated quick keys To exit Bookmarks e Press PHONE VIEW 28 Online Services Online Services provides access to applications and information programmed by your System Administrator for your use Online services can include company ne
21. rd Call Forward lets you redirect incoming calls to an alternate number when your phone is busy when you re not answering or all the time Busy Internal External and Both redirects your calls when your telephone is busy No Answer Internal External and Both redirects your calls after several rings if you don t answer Always redirects all incoming calls regardless of the state of your telephone Note For information about using the To Me command key see Call Forward Remote To program Call Forward Ls 2 3 4 RN Press SETTINGS Press the More command key Press the Forwarding command key Select a type of Call Forward For information about Call Forward To Me see Call Forward Remote Do one of the following a TO forward only internal calls press the Internal command key a TO forward only external calls press the External command key a To forward both internal and external calls press the Both command key Dial the destination number Press the Save On or press the Save Off command key Press SETTINGS to exit the Settings menu turn Call Forward on and off once it has been programmed Press the Forwarding command key Press the Next command key until the type of Call Forward appears Press the Turn Fwd On or press the Turn Fwd Off command key Press SETTINGS to exit the Settings menu 11 To cancel Call Forward Press SETTINGS Press the More command key Press the Forw
22. runk while talking on an outside call 1 Press TRANS CONF 2 Dial 57 for a single flash or 56 for a double flash 3 4 Dial the Centrex feature access code Wait for dial tone 24 USING THE APPLICATIONS Personal Directory The Personal Directory provides easy access to your personal address book The main screen of the directory is your control center for all personal call management From this screen you can search entries and make calls Note Use the Desktop Tool to add new entries to your Personal Directory To access the Personal Directory e Press PERSONAL DIRECTORY To answer calls while in the Personal Directory e Lift the handset or press HANDSFREE Note To view caller identification press PHONE VIEW to exit the Personal Directory To search the directory e Press an Index quick key corresponding to the first letter of the person s last name OR Press the Search command key enter the first few letters of the person s name using the dialpad keys and then press Search Now or OK Note To delete a letter press the left arrow key To add a space press the right arrow key To delete a directory entry e Use the Desktop Tool to delete entries in your Personal Directory 25 Corporate Directory The Corporate Directory is created and maintained by your System Administrator From the Corporate Directory screen you can perform searches make a call and view details on entries in the dir
23. set See Headset Operation for more information Protect your hearing Your 5240 IP Appliance has a control for adjusting the volume of the handset receiver or headset Because continuous exposure to loud sounds can contribute to hearing loss keep the volume at a moderate level Adjusting the viewing angle The stand built into your 5240 IP Appliance tilts to give you a better view of the keys To adjust the viewing angle 1 Depress the button on the stand at the back of the set 2 Slide the stand in or out to achieve the desired angle 3 Release the button CUSTOMIZING YOUR 5240 APPLIANCE Ringer Control To adjust the Ringer Volume while 5240 IP Appliance is ringing e Press the volume control buttons located above the display To adjust the Ringer Volume or Pitch while the 5240 IP Appliance is idle Press SETTINGS Press the More command key Press the Ring Adjust command key Press the Ringer Vol or Ringer Pitch command key Press the volume control buttons located above the display to adjust the volume or pitch 6 Press SETTINGS ae ae a Handset Headset and Speakerphone Volume To adjust the volume of the active receiver e Press the volume control buttons located above the display Display Contrast Control To adjust the Display Contrast while the 5240 IP Appliance is idle e Press the volume control buttons located above the display 4 Quick Key Programming You can program your quick keys us
24. sted to enter your phone extension number in the TFI Preferences window 30 Speech Recognition Speech Recognition is an optional feature that allows you to interact with the system using your voice With Speech Recognition you can call people by saying their name and interact with the voice mail system using spoken commands You can take a tutorial from your phone to learn the basics of using Speech Recognition A user guide is available if you need more assistance Ask your System Administrator for a copy of the guide Do one of the following e Lift the handset and then press SPEECH RECOGNITION e Press SPEECH RECOGNITION 23 fc USING VISUAL VOICE MAIL Visual Voice Mail is an application that allows you to visually interact with the voice mail system Before you can use voice mail you must first set up your mailbox To set up your mailbox 1 Press VOICE MAIL 2 Enter the default passcode 999 3 Press the Login command key or OK 4 Follow the on screen instructions to create your personal passcode and to record your name and greeting You can change your mailbox setup at any time by using the User Options command on the main voicemail screen See Changing your Greetings Name and Passcode for details To access your mailbox or other mailboxes on the system 1 Press VOICE MAIL 2 Do one of the following a TO access your mailbox enter your passcode a TO access another mailbox enter the mailbox
25. stribution lists 01 through 04 are set up by the System Administrator for everyone s use To create a distribution list 1 2 3 N Access your mailbox Press the More Choices command key repeatedly until Edit Personal Distribution Lists appears Use the Navigation keys to select the list to which you want mailboxes added Press the Edit command key Add mailboxes to the list in either of the following ways Enter a mailbox number and then press the Add Mailbox to Distribution List command key a Press the Add From Voice Mail Directory command key and then select the user by name Repeat step 5 for each mailbox that you want to add to your list Press the Done command key Note You can also use the Desktop Tool to set up your personal distribution lists 37 Changing your Greetings Name and Passcode When you first set up your mailbox you recorded a greeting and your name and selected a passcode The User Options menu allows you to change these at any time There are two types of mailbox greetings permanent and temporary You record the permanent greeting when you first set up your mailbox the first time If there is no temporary greeting callers accessing your mailbox will hear the permanent greeting A permanent greeting cannot be very specific because it is worded to cover all situations To address specific situations such as absences due to travel or vacation create a temporary greeting that will
26. tion places calls on Hold The Speech Recognition key dials the automated attendant or other service as determined by system programming accesses functions services and applications provided on the 5240 IP Appliance See Using the Applications for more information flashes when you have a new voice message links the 5240 IP Appliance to a Palm Handheld Personal Digital Assistant PDA enabling users to speed dial calls from their Palm OS address book or to access features and telephone numbers programmed on their own extension For more information on using the PDA refer to the Mitel Networks PDA and IrDA Module technical documentation provides a large high resolution viewing area for ease of use invoke the command or function indicated by the adjacent label The bottom quick key is always your Prime Line the remaining quick keys are programmable scrolls the display to the next or previous page The left arrow key backspaces erasing any characters to the left The right arrow key inserts spaces OK performs the default command on a selected item used for dialing when in phone mode and to enter characters when in application mode s2 TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Prolonged use of the handset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder If you talk on the phone a lot you may find it more comfortable to use a head
27. wer is disabled e Press the line key with the flashing icon To hang up e Press the Hang Up command key To disable Headset Operation e Press the Headset key 21 Headset Operation with Feature Control Switch IMPORTANT NOTE Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack on the back of the phone Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation If handset operation is required for an extended period of time you should press the Headset feature key to return the telephone to handset mode To enable Headset Operation e Press the Headset key To answer a call e Press line key with the flashing icon OR Quickly press and release the headset s feature control switch To mute the headset microphone e Press and hold the headset s feature control switch To hang up e Press Hang up command key OR Quickly press and release the headset s feature control switch To disable Headset Operation e Press the Headset key Music To turn Music on and off when the phone is idle Do one of the following e To turn the music on press the Music On command key e To turn the music off press the Music Off command key 293 Calculator To use the Calculator 1 Press SETTINGS 2 Press the Calculator command key 3 Use the telephone keypad as the numeric keyp
28. ws and events and company stock quotes To access Online Services e Press ONLINE SERVICES and then press the quick key associated with the service you want to use Note You cannot make calls while you are using Online Services To exit Online Services e Press PHONE VIEW 29 Mitel Networks IrDA Module The Mitel Networks IrDA Infrared Display Adapter Module provides a wireless connection between Mitel Networks IP based ICP and the Palm Handheld Personal Digital Assistant PDA The IrDA Module s Dial by Address Book DBAB application enhances the PDA s existing Address Book function by enabling PDA users to select a stored phone number and dial it directly from the PDA To place a call point the PDA at the infrared transceiver lens on the 5240 IP Appliance and then select the PDA s caller identification feature The IrDA Module s Telephony Features Integration TFI application gives your PDA access to the telephony features available on the 5240 IP Appliance Through this application you can create soft buttons on your PDA that when activated emulate the buttons on your 5240 IP Appliance For more information on using the IrDA Module and PDA refer to the Mitel Networks IrDA Module technical documentation To launch DBAB e From the PDA s main window tap the Dial by AB icon To launch TFI e From the PDA s main window tap the TFI icon Note The first time you launch the TFI application you will be reque
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