Miele Washer W 1215 User's Manual
Contents
1. m Fasten the shipping struts to the rear of the washer Take care to insert the drill holes correctly into the clamps Do not move the washer without the shipping struts in place 43 Installation Level the washer To ensure smooth operation the washer must be level m Turn the locking ring 2 counterclockwise with the enclosed combination wrench Unscrew each of the four feet as much as necessary Failure to level the machine can result by turning both the foot 1 as well as in increased water and energy the locking ring 2 to the left consumption loud noises during the spin cycle or walking across the floor during use Check that the machine stands level Once level hold the foot 1 steady with a wrench Turn the locking ring Adjust the four leveling feet 2 with the combination wrench The washer is leveled by adjusting the towards the machine four feet AI four locking rings must be m Tip the machine slightly and place a tight against the bottom of the support such as a block of wood machine In addition check to see underneath it that the feet were not inadvertently unscrewed while tightening the rings Running a machine that is not level or whose feet are not tight may cause damage to both the machine and its surrounding area m Unscrew each of the four feet as much as necessary by turning both the foot 1 as we2. Delicates Low TEMP Woolens w High Sanitize Silk W Slow a Hor L Handwash W Med Yer Wann Sturdy Med Warm Slow Custom Max No Spin Cold Hold No Heat Bhool The laundry is spun after the main wash and between the rinse cycles Reducing the final spin speed will also reduce the rinse spin speeds If in the m Press the TEMP and SPIN buttons programs Sturdy and Custom a spin until the indicator of the desired speed lower that Mea is selected an setting lights extra rinse cycle is added to remove any detergent left in the laundry 12 Using the washer Special spin options Hold only for the Custom program m Select Hold The laundry is not spun and remains soaking in water This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program To start the final spin m Select the desired spin speed m Press the Start Stop G button To finish the program m Press the Door button The water will be drained away m Use the Door button to open the door No spin m Select No spin The laundry is not spun after the final rinse but the water is drained away After the drain cycle the washer goes immediately into the Anti Crease cycle Spinning between these rinses is also omitted in this setting If No Spin is selected in the programs Sturdy and Custom an extra rinse cycle is added Using the washer 6 Add detergent For
3. TOUCHTRONIC ex Operating and Installation Instructions Washer W 1215 en US CA To prevent accident d machine damage read these instructio befo stallation M Nr 05 874 921 Contents IMPORTANT SAFETY INSTRUCTIONS 2 000005 4 Guide to the washer 0 0 0 0 0 eee 5 Control Panels perie aag eden phe ede dt Babak E eaa E eee Ay ede 5 Before using for the first time 0 00 00 0002 6 Using the washer uaua eee T 1 Prepare and Sort the laundry i428 ide tees doe r PaE EEEE EE T S koad The IAUNOKY 2 436 665 be det bad e aled i ei e betes 8 S SEISCH aL PROGFAIN cS ebb peran e e eae e e a a heehee a 8 Program GUJE 14 0 acne des ah Lad AEEA ARS eee et ea add 9 4 Select wash options if needed 0 eee 11 5 Select the temperature and spin speed 0 0 000 ce eee 12 6 Add detergenl iia cairons riir erer i inerek kerr Saha dae PRON ae ete 14 Detergent 6 2 2 eee 15 Water SOENEN x 2 4 hkak a inmi ae ag dane SY agk elder asd aE be ele edhe antes 16 Fabric SORCNEr 4 44 dnseed brea eet a peg PAE o ee uae ahs Gane 17 DACAksninteteeber ad gadhive te wieet dnd sh eh E E beeen 18 FAI CAV Si 2 5 8 Nabe hh eed bow Getta BA hese BS tt healt ieii i nn a fiat bays 18 Using the washer 0 00002 ee 19 7 Select Delay Start if needed eee 19 8 Stakt he Program 20 evden ee bate e ett Sanh pase be hey sawed 19 9 Activate the program lock if n
4. There are unusual sounds coming from the drain pump There is no fault Lapping sounds at the beginning and end of the pump pr ocess are normal A large amount of detergent residue remains in the dispenser drawer The water pressure is too low Clean the water intake hose filter under running water and carefully remove any large particles Select the Sensitive button The fabric softener is not completely dispensed or too much water remains in the fabric softener compartment amp The siphon tube is incorrectly positioned or clogged Clean the siphon tube see Cleaning and care Cleaning the detergent dispenser drawer 32 Frequently asked questions Poor wash results Issue Possible cause Solution The wash does not come clean with liquid detergent Liquid detergents do not contain bleaching agents Fruit coffee and tea stains cannot be effectively removed Use powdered bleach Do not put liquid detergent and stain remover together in the same wash compartment Laundry has a gray sticky residue An inadequate amount of detergent was used to dissolve greasy deposits in heavily soiled laundry e g grease oils or lotions Run the Sanitize program Add more detergent to the laundry or use a liquid detergent without laundry using liquid detergent to clean the washer before using it for laundry again
5. There is white detergent residue on dark laundry The detergent was not completely dissolved because of hard water After drying remove white residue with a clothing brush Add a water softener to the detergent for future loads 33 Frequently asked questions The door will not open when the Door button is pressed Possible cause Solution The washer has no power Insert the plug into the outlet The washer is not turned on Turn on the washer using the On Off button The program lock is activated Deactivate the program lock as described in Locking the washer Electronic program lock The Child Lock function is activated Deactivate the Child Safety Lock as described in Locking the washer Child Safety Lock Power failure To open the drum door see Frequently asked questions Opening the drum door during a power failure The door was not properly closed Push on the drum door and at the same time press the Door button There is still water in the drum and the washer cannot drain it away Clean the drain filter and the drain pump as described in Cleaning and Care Cleaning the drain pump As a safeguard against scalding the drum door cannot be opened if the wash water temperature is over 130 F 55 C 34 Frequently asked questions Opening the drum door during a power failure N Make sure the
6. Add the detergent then your local water authority add the water softener You can then use the recommended amount of detergent for water hardness level I 16 Detergent Fabric softener Never mix fabric softener and starch together in the fabric softener compartment This will clog the dispenser Fabric softener added to the wash program will make fabrics feel softer and will reduce static cling in the dryer m Open the lid of the fabric softener compartment amp EA m Pour liquid fabric softener into the compartment according to the manufacturer s instructions Do not exceed the maximum fill level marked inside the compartment as the excess will prematurely activate the siphon and be wasted m Close the compartment lid and push in the dispenser drawer The fabric softener will automatically be dispensed during the final rinse cycle A small amount of water will remain in the compartment at the end of the program Detergent Starch Fabric dye Mild liquid starch is a synthetic starch wash used to give fabrics some stiffness Starching can be included in any wash program as part of the final rinse Do not use fabric dyes in this washer m Open the fabric softener compartment amp m Add the recommended amount of starch to the compartment Do not exceed the maximum fill level m Close the compartment lid and push in the dispenser drawer m The starch will be dispensed during
7. Cold 87 No Heat C Spin speeds Med Low Items For a quick mixed load of colorfast items Custom Options Extended Heavy Soil Soak Sensitive Temperatures Sanitize GS Very Hot 7 Hot 7 Very Warm E Warm W Cold E No Heat J Spin speed Low Spin speeds Max High Med Low Slow Hold No Spin Items For delicate clothing that wrinkles easily Items All options can be selected individually for colorfast or white items Cleaning and Care Once the flow of water stops m Check that the impeller in the back of the chamber rotates freely by m Remove the lint trap lid pene aa spinning it with your hand m Remove any foreign objects or lint from the filter m Return the lint trap and tighten into place N If the lint trap lid is not tightened securely water will leak out when the machine is used 27 Cleaning and Care Cleaning the water inlet filters The washer has two water inlet filters to protect each inlet valve These filters should be checked every 6 months and cleaned if necessary This may need to be performed more frequently with some water supplies Cleaning the inlet hose filter m Turn off the water valve m Unscrew the inlet hose from the valve by turning the connector counterclockwise using a wrench if necessary m Remove the rubber seal 1 from the connector m Using needle nose pliers grasp the plastic
8. Program guide Normal Woolens Ww Options Options Sensitive Extended Heavy Soil Soak Sensitive Temperatures Temperatures Warm W Cold W No Heat J Hot E Very Warm E Warm V7 Cold Bay No Heat C Spin speed High Med Spin speeds Max High Items For a quick load of colorfast items Items For hand washable and machine washable wool Wrinkle free Silk J Options Extended Heavy Soil Soak Sensitive Options Sensitive Temperatures Cold W No Heat J Temperatures Hot E Very Warm W Warm V7 Cold Bad No Heat 4 Spin speed Slow Items For silk items Spin speed Med Handwash W Items For clothing that tends to wrinkle easily Options Extended Heavy soil Sensitive Sanitize Temperatures Warm W Cold 87 No Heat C Options Extended Heavy Soil Soak Sensitive Spin speed Med Temperatures Items For hand washable items with no wool or silk content Spin speeds Max High Items For a load of whites with special hygienic demands Extra White Options Extended Heavy Soil Soak Temperatures Sanitize I Very Hot W Hot Spin speeds Max High Items For a quick load of white items Delicates Options Extended Heavy Soil Soak Temperatures Warm E Cold Ge No Heat J Sturdy Options None Temperatures Warm W
9. To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required m The machine drains using a pump with a maximum delivery height of 4 feet 1 2 m m Make sure there are no kinks in the drain hose If desired the drain hose may be extended to run a maximum of 16 feet 4 9 m as long as the 4 foot 1 2 m height is not exceeded Hose extensions are available from your Miele dealer or Miele 49 Electrical connection GROUNDING INSTRUCTIONS This appliance must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician 50 ELECTRICAL INSTRUCTIONS This installation should be performed by an experienced and qualified technician
10. ON L4K 4V8 Phone 800 643 5381 905 660 9936 Fax 905 532 2290 www miele ca info miele ca general enquiries professional miele ca commercial enquiries MieleCare National Service Phone 800 565 6435 905 532 2272 Fax 905 532 2292 service miele ca technical enquiries Alterations rights reserved 4507 For the most updated manual see the Miele web site M Nr 05 874 921 04
11. Warm Low For delicate machine washable Cold clothing e g satin hosiery lingerie lace or crocheted non wool items No Heat E Using the washer Temperatures Fabric Spin Laundry care speed symbol Woolens W Options Sensitive Warm High For hand and machine washable wool Cold Med and wool blends No Heat a Silk vy Options Sensitive Cold Slow For hand and machine washable silks No Heat aa and other non wool hand washable garments Handwash WW Options Extended Heavy soil Sensitive Warm Med For hand washable items with no wool Cold or silk content No Heat a Sturdy Options None Warm Med For a mixed load of colorfast or perma Cold Low Press items or for cotton blends No Heat Ly Custom Options Extended Heavy Soil Soak Sensitive Sanitize Max All options can be selected individually Very Hot High for colorfast or white items Hot Med Very Warm Low Warm Slow Cold Hold No Heat a No Spin 10 Using the washer 4 Select wash options if needed The upper button selects the following OPTIONS Extended Extended and Heavy Soil Extended and Soak Heavy Soil Soak No selection The lower button selects the Sensitive option OPTIONS O Extended O Heavy Soil O Soak P Sensitive m Select the desired OPTIONS Press the upper button until the indicator of the desi
12. in accordance with local codes and regulations The washing machine is supplied with a 5 3 long 4 wire cord ending ina NEMA 14 30 P plug ready for connection to a 120 208 240 V 15 A 60 Hz AC power supply The proper outlet can be purchased from an electrical supply dealer or from the Miele Technical Service Department request a NEMA 14 30 R receptacle EASY INSTALLATION KIT If a dedicated 4 wire 120 208 240 V 15 Amp line is not available for this appliance an optional Easy Installation Kit will allow you to connect to a 240 V 30 Amp line This dual receptacle wall mounted connection box can ONLY be used for connecting a Miele 1900 series clothes washer and 1500 series clothes dryer to an existing 30 Amp NEMA 14 30 R outlet For more information on the Easy Installation Kit or if you have questions concerning the electrical connection please contact Gs 1 800 999 1360 techserv mieleusa com 1 800 565 6435 service miele ca 51 Please have the model and serial number of your appliance available before contacting Technical Service U S A Miele Inc National Headquarters 9 Independence Way Princeton NJ 08540 Phone 800 843 7231 609 419 9898 Fax 609 419 4298 www miele com Technical Service amp Support Nationwide Phone 800 999 1360 Fax 888 586 8056 TechnicalService mieleusa com Canada Miele Limited Headquarters and Showroom 161 Four Valley Drive Vaughan
13. optimum wash results it is important to use the correct amount of detergent Too little detergent may cause Ineffective cleaning of laundry fabrics may become gray and stiff over time Grease stains on the laundry Hard water deposits on the heating element m Pull out the detergent dispenser Too much detergent may cause drawer and add detergent to the compartments Oversudsing with minimal drum movement poor wash rinse and Ull Detergent for the main wash spin results uy Only add detergent 1 4 of the total recommended amount of detergent to this compartment if the Heavy Soil wash option Higher environmental burden is selected Higher water consumption through an automatic additional rinse cycle 8 Fabric softener or liquid starch m Close the detergent dispenser drawer Do not use detergents containing chemical solvents 14 Detergent Use only high efficiency low sudsing laundry detergent formulated for front loading washing machines For wool and wool blend fabrics use a detergent specially formulated for woolens Follow instructions on the detergent packaging to ensure the correct usage and dosage amount Adjust the amount of detergent if the load is smaller or more or less soiled than normal m f you are using liquid detergent use Add detergent to the main wash the liquid detergent insert in the main compartment uy at t
14. remains clean and free of any soil buildup or odors m Do not add laundry to the drum m Select the Sanitize program m Add a 1 4 cup of detergent to the respective compartment if desired m Run the program as normal through to completion Desclaing the washer If the correct amount of detergent is dispensed the machine should not need to be descaled If the washer needs to be descaled use a descaling agent with corrosion protection These special descaling agents can be purchased from Miele Use as directed on the packaging Cleaning and Care Cleaning the detergent drawer Detergent residue should be cleaned out regularly 1 Remove the siphon tube from the fabric softener compartment amp and rinse under warm water Clean the pipe on which the siphon tube is m Pull the detergent drawer out as far attached as it will go Press down on the red 2 Replace the siphon tube release lever and pull the drawer out orne meena Do not use chemical solvents m Clean the detergent drawer with abrasive cleaners glass or all warm water purpose cleaners These can damage plastic surfaces and other m Clean the siphon tube parts aoe 25 Cleaning and Care Cleaning the drain pump and lint trap Occasionally small objects buttons coins etc may become trapped in the lint trap If the machine does not drain completely the lint trap should be checked to ensure that it is free of forei
15. the final rinse At the end of the program a small amount of water will remain in the fabric softener compartment 18 Using the washer 7 Select Delay Start if needed If you wish the start of the wash program can be delayed to have a load completed at a later time Delay start allows you to delay the start of a program for 30 minutes to a maximum of 24 hours m Press the Delay Start button The delay start time will be extended with each press of the button For less than a 10 hour delay the delay time extends in 30 minute increments For more than a 10 hour delay the delay time extends in 1 hour increments Canceling Delay Start m Press the Delay Start button until 24 appears in the display press once more and the action will be canceled 8 Start the program m Press the flashing Start Stop button to begin the program The display will show the maximum program run time It will count down in minutes For the first 10 minutes the washer calculates the water absorbency of the laundry possibly lengthening or shortening the overall program time 9 Activate the program lock if necessary m Press the Start Stop button until the Child Lock indicator lights See Locking the washer for further details Using the washer 10 Remove the laundry The STATUS indicator Anti Crease End will be displayed at the end of the program m Use the Door button to o
16. wash results and wrinkling m Close the drum door To prevent damage to the door seal and clothing make sure that there is nothing caught between the drum door and the seal 3 Select a program PROGRAMS O Normal O Woolens 4 O Wrinkle free O Silk Ww O Sanitize O Handwash t 4 O Extra White Sturdy O Delicates O Custom v A m Press the PROGRAMS button Y or A until the desired program indicator lights Using the washer Program guide Temperatures Fabric Spin Laundry care speed symbol Normal Options Extended Heavy Soil Soak Sensitive Hot Max For a rapid wash of colorfast items and Very Warm High mixed loads made from cottons and linen e g jeans t shirts underwear Cold No Heat ea Wrinkle free Options Extended Heavy Soil Soak Sensitive Hot Med For cotton blends polyester blends Very Warm and synthetics e g acrylic nylon ramie Fabric softener can be Warm dispensed in the final rinse of these Cold programs to reduce static cling No Heat Eg Sanitize Options Extended Heavy Soil Soak Sensitive Sanitize Max For white items with special hygienic Very Hot High demands e g baby clothing underwear towels Extra White Options Extended Heavy Soil Soak Sanitize Max For white items without special Very Hot High hygienic demands Hot Delicates Options Extended Heavy Soil Soak
17. O Sanitize O Delicates O Custom v A m Select the desired program Refer to the Program guide to determine which program is most suitable for the load being washed 4 Select wash options if needed OPTIONS O Extended O Heavy Soil O Soak p Sensitive m Press the upper button until the indicator of the desired wash option lights m Press the lower button to select the Sensitive wash option Quick Guide 5 Select the temperature and spin speed TEMP Sanitize Very Hot Hot Very Warm Slow Hold Warm Cold No Heat No Spin U m Press the TEMP and SPIN buttons until the indicator of the desired value lights 6 Add detergent m Place the recommended amount of detergent into the main wash compartment WY If Heavy Soil is selected add of the total amount of detergent to the LU compartment Place fabric softener or liquid starch in compartment amp 7 Select Delay Start if needed Delay O Start m Press the Delay Start button 8 Start the program Start O Stop m Press the Start Stop button 9 Activate the program lock if necessary m Hold the Start Stop button until the Child Lock indicator lights up 10 Unload the laundry m Open the drum door using the Door button m Remove the laundry m Turn off the washer using the On Off button m Close the drum door Quick Guide
18. Program status display Shows the current cycle of the wash program Buzzer button Fault indicators Delay Start button For delaying the start of a program Start Stop button Begins the wash program or interrupts a program On Off button Turns the machine on and off Door button Opens the drum door 3 Display hr min Shows the delayed start time and the countdown to the end of the program Before using for the first time The appliance must be correctly installed and connected before the first use Please see the Installation instructions This washing machine has undergone thorough functional testing in the factory there may be some residual water in the drum from this process For safety reasons it is not possible to run a spin cycle before the first use A program must be run without laundry and detergent to flush out any residual water from the factory testing process as well as to activate the spin cycle m Turn on the water valve m Press the On Off button m Select the Extra White program with the program buttons m Press the Start Stop button Once the program ends the washer can be used for laundry Using the washer 1 Prepare and sort the laundry m Empty all pockets Foreign objects left in pockets e g nails coins paper clips etc can cause damage to clothes and the machine m Sort the laundry Only was
19. e 0 0 00 0000000 35 After sales service 0 eee 36 Installation instructions 00 0 0 2 0 000 eee 37 Help protect our environment 0 0 000020 38 Installation ooie 3 66 ee Bh Eee ORCS HPAES ORE ed ERO eae ne Ree es 39 FONT VIGW acre anena ea eia Beh RATE adn ena aE ad ue a Seabee 39 Back VSW cae e sh ne o haces wale WG e E ER e pea ek we Eee ra ee As 40 LSTA ATOMS IG 2 06 ad aa ct aca dutta cts a a a A etter tenia 41 Asaa e ens a a a aa ie wea a fee S E EA aoe RA ter gua 41 Removing the shipping struts sce rirerircis erri eit taip ak ka riade 41 Installing the shipping STUS seie riticeia ee 43 Levele WASDE i 20 456 shew debate ne be edades e ra ke 6d iae dd be 44 Installation beneath a COUNTED 2 c0uee nates dene wane Ae Reed ee eee 45 Washer stand WIth ChaWweln esses seve teh ponte wad cles Bee Peale One nei 45 Washer Dryer Stack 0 eee 46 PIUMINO asss ges Bea oes ee e Oe oe ee ee eee ee ee 47 Water CONNECUONY ict dex wad aie ay wai we alee we epee a 48 DPMS ee costes te eae siti cent Atco E etme yeah et hae REE eee ohn tat te 49 Electrical connection 0 0 00 a 50 IMPORTANT SAFETY INSTRUCTIONS N WARNING To reduce the risk of fire electric shock or injury to persons while using your appliance follow basic safety precautions including the following gt Read all instructions before using the appliance gt GROUNDING INSTRUCTIONS This appliance must be
20. ecessary 0 0 19 10 REMOVE the landy eee meg anaana dg eVads penne hee eed ve meter edad 20 Canceling a program nasasa aaa eee 21 Interrupting a PrOGraM trare keat r a R A E ES EERE 21 Making changes to the program 0 ceria diro ta teredas ei 21 Adding removing laundry during a wash program sasas saaa 22 Locking the washer 0 0002 23 Electronic program TOOK 34 0400 8h isa oe ade dade ire e EPer eed Se 23 Child Safety LOCK messe rire its ne Reed whe aki ee deat ae ETE nba hades Ye 23 Cleaning and Care 00 0 24 Cleaning the washer 0 0 0 0000 cect teas 24 Cleaning the GruM 3 4 c2t ences bay whe whe he Ene bese e eed Yee hie wack 24 Cleaning the detergent drawer 0 0 00 eae 25 Cleaning the drain pump and lint trap sasana aaua 26 Contents Quick Guide 6 eee 27 Cleaning the water inlet filters 2 0 0 0 0 0 eee 28 Cleaning the inlet hose filter 2 0 eee 28 Cleaning the filter in the inlet valve 0 eee 28 Changing the light bulb 0 eee 29 Frequently asked questions 0 0 00022 30 A wash program cannot be started 1 2 2 eee 30 The program was interrupted and a fault message appears 31 General issues with the washer 0 2 0 0 0 ete 32 POO WASHIESUITS s esines Bbw ho EOS eae ea aa i bag 33 The door will not open when the Door button is pressed 004 34 Opening the drum door during a power failur
21. ees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety reliability and longevity of your Miele appliance Please note that unless expressly approved in writing by the Miele Service department Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele Our goal is to prevent unauthorized and untrained service personnel from working on your Miele products possibly doing further damage to them you and or your home To learn more about MieleCare Extended Service Contracts please contact your appliance dealer or visit us online at http store miele com sent Installation Instructions To prevent accidents and machine damage read these instructions before installation or use Help protect our environment Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping They have been designed to be biodegradable and recyclable Ensure that any plastic wrappings bags etc are disposed of safely and kept out of the reach of children as they pose a danger of suffocation 38 Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling center about the possibility of recycling these materials Ensure that the appliance presen
22. filter 2 and pull it out of the hose connector m Clean the filter under running water and carefully remove any large particles Replace the filter seal and reconnect the hose m Slowly turn on the valve and check for leaks 28 Inspect the hose regularly The hose must be in good condition to withstand high water pressure The hose should be replaced if there are cracks in the surface or if it has been otherwise damaged or cut Cleaning the filter in the inlet valve m Using a wrench carefully loosen and remove the plastic hose connector on the inlet valve m Using needle nose pliers remove the plastic filter see illustration Rinse under water and return parts Both filters must be put back in place after cleaning Cleaning and Care Changing the light bulb A burnt out light bulb will not affect the performance of the washer m Remove the tool from behind the detergent dispenser drawer m Turn the washer on and open the door m Disconnect the power supply to the work area by unplugging the unit tripping the circuit breaker or removing the fuse m Insert the tool into the slit of the light bulb then turn counterclockwise until resistance is felt m Pull out the drum lighting A replacement bulb can be obtained by contacting Miele m Insert the new light bulb into the socket Shift it back and forth until the bulb falls into place then turn clockwise with the tool A faul
23. gh The maximum drain pump height should not exceed 4 ft 1 2 m The buzzer sounds and the Intake indicator flashes appears in the display The water intake is blocked Check to determine if the water valve is open the inlet hose is kinked The inlet hose filter is dirty Clean the filter under running water and carefully remove any large particles The buzzer sounds and the Intake and Drain indicators flash appears in the display There is a fault Call the Miele Service Department The buzzer sounds and the Soak and Rinse indicators flash appears in the display There is a fault Restart the program If the fault message appears again call Miele s Technical Service Department To turn off the fault message Turn off the washer using the On Off button 31 Frequently asked questions General issues with the washer Issue Possible cause Solution The Oversudsing indicator lights The machine has over sudsed Use less detergent in the next wash program The Main wash indicator flashes There is a fault Restart the program If the fault message appears again call Miele s Technical Service Department The washer shakes during the spin cycle The washer s four feet are not resting evenly on the floor Level the machine see Installation Instructions
24. gn objects m Turn off the appliance with the On Off button m To clean the lint trap remove the tool from behind the detergent dispenser drawer m Open the access panel 26 N Caution If laundry has been washed at a high temperature the water draining out of the machine will still be hot Allow it to cool before proceeding m Turn the lint trap lid counterclockwise Do not remove it About 2 quarts 2 liters of water will drain out of the hose If the main drain hose is clogged water will be retained in the machine a maximum amount of 6 5 gal 25 I If additional water remains in the machine tighten the lint trap lid and empty the container Repeat this procedure as often as necessary Quick Guide Remove this guide for easy reference Please read all instructions especially the Important Safety Instructions before using the washer Quick Guide 1 Sort the laundry m Empty all pockets m Sort the laundry by fabric and color m Pretreat stains 2 Load the laundry m Turn on the washer using the On Off button Do m Open the drum door by using the Door button m Load the laundry m Close the drum door Make sure clothes will not be caught by the door 3 Select a program PROGRAMS O Normal O Woolens Y4 O Wrinkle free O Silk 4 O Handwash w O Extra White Sturdy
25. grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances B gt WARNING Improper connection of the equipment grounding conductor may result in a risk of electric shock Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded gt Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician gt Do not allow children to play on or in the appliance Close supervision is necessary when the appliance is used near children B Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignite or explode Do not add these items to the wash load gt Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period turn on all hot water faucets and let the water flow from each for several m
26. h items in the machine that are labeled machine washable by the manufacturer Most garments have a fabric care label in the collar or side seam Sort the laundry by care label and color m Pretreat stains Tough stains e g blood egg coffee tea etc or badly soiled areas e g collars and cuffs should be penetrated with a stain remover or a paste made from powdered detergent and warm water Do not use chemical solvents in the machine General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Remove any lead weights or strips from curtains before washing Loose underwires should be removed or sewn in place before washing Woolens and knitted garments should be turned inside out Close zippers and hooks and eyes before washing Comforter covers and pillowcases should be fastened in order to prevent small items from rolling inside of them Do not machine wash items if it is not recommended on the fabric care label Using the washer 2 Load the laundry m Turn on the washer using the On Off button m Open the drum door using the Door button m Load the laundry into the drum For best results wash mixed loads of small and large items This will improve washing effectiveness and help distribute the load evenly Note Overloading the washer will cause poor
27. he beginning of wash compartment Wy each wash program Only add detergent of the total recommended amount to compartment LU if the Heavy Soil option was selected The insert helps to measure the correct amount of detergent It also prevents the detergent for the main wash from being used during the Pre wash when the Heavy Soil option is used Liquid detergent insert Remove the insert from the compartment UU when powder detergent is used Do not use chlorine bleach An insert is supplied in the drum of the washer Detergent The amount of detergent used Water hardness depends on the level of soiling Hardaess Waler Waer eennan Light soiling level quality hardness hardness ae si in mmol l in d N iling or stains are visible o soiling or stains are visible i on JAS 07 ormal soilin moderate 3 25 7 14 N soiling II d 3 2 1 Some visible soiling or a few light III hard to over 2 5 over 14 stains very hard Heavy soiling Very visible soiling or stains The size of the load and the water If the water hardness level is between II and Ill you can soften the water to Water softener hardness level in your area have an impact on the amount of detergent reduce detergent consumption necessary to obtain optimum wash The detergent packaging should results If you do not know the water indicate the correct amount to use in hardness level in your area contact your machine
28. inutes before using the washing machine This will release any built up hydrogen gas Do not smoke or use an open flame during this time the gas is flammable gt Before the appliance is removed for service or discarded remove the door gt Do not reach into the appliance if the drum is moving Do not install or store this appliance where it will be exposed to the weather gt Do not tamper with the controls gt Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in these operating instructions SAVE THESE INSTRUCTIONS Guide to the washer Control panel PROGRAMS OPTIONS TEMP O Normal O Woolens t O Extended Sanitize O Wrinkle free O Silk 64 O Heavy Soil O Handwash t 4 O soak C Sensitive O Sanitize O Extra White Sturdy O Custom O Delicates No Heat Med Low Slow Hold No Spin STATUS FAULTS Soak O Intake O Drain O Child Lock O Oversudsing Pre wash Main Wash Rinse Hold Drain Spin Delay Start Anti crease End Buzzer Start Program selection buttons VA For selecting a program 2 Wash options Special features to enhance a wash program 3 Temperature button For selecting the desired wash temperature Spin speed button For selecting the desired spin speed PC Indicator Allows a service technician to check and update the wash programs
29. k is activated 21 Using the washer Adding removing laundry during a wash program You can interrupt the following programs to add or remove a piece of laundry Normal Wrinkle free Sturdy m Use the Door button to open the door m Add or remove the piece of laundry m Close the drum door The program will continue automatically Note Once the program has started the washer cannot make adjustments for the load size The time remaining will automatically adjust 22 The drum door cannot be opened if the water temperature is greater than 130 F 55 C the water level is too high the final spin has started the program lock is activated If you press the Door button during any of these conditions the Child Lock indicator will light Locking the washer Electronic program lock Washer in use The program lock prevents the washer from being opened or the program temperature or spin speed from being changed during a wash program To activate the program lock m Once the wash program has started hold the Start Stop button until the Child Lock indicator illuminates The program lock is now activated The washer can no longer accept program changes At the end of the program the program lock is automatically unlocked To cancel the program lock m Hold the Start Stop button until the Child Lock indicator goes out Child Safety Lock Wa
30. ld water valve and the hot water intake hose red mark to the hot water valve If the machine is being connected only to a cold water supply both the hot and cold water intake hoses must be attached to the cold water valve through the use of a Y adapter available at a hardware store Both hoses must be connected to a water source or the machine will not function properly Do not connect the washer to hot water only m Turn on the valve s and check for leaks The water pressure must be within 15 145 psi 1 10 bar If the water pressure is greater that 145 psi 10 bar a pressure reducer must be installed If the water pressure is below 15 psi 1 bar there will not be enough water available for a complete fill The water intake hoses are equipped with screen filters Do not remove these filters except for cleaning 48 Tips for a hot water connection The hot water temperature from the hot water valve must not exceed 140 F 60 C the ideal temperature is 130 F 55 C If there is no water pressure at the hot water inlet the unit will automatically switch to cold water after several minutes Plumbing Drainage The 5 foot 1 5 m drain hose may be connected as follows 1 Directly into a sink hook the hose over the edge of the sink and secure it firmly e g by tying the hose to the water faucet 2 To a stand pipe place the drain hose into a 1 4 cm stand pipe and secure it firmly 3
31. ll as the locking ring 2 to the left using a screwdriver N CAUTION The washer is extremely heavy When tipping the machine be careful that it does not slip 44 Installation Installation beneath a counter If a countertop is placed over the washer at least a gap must be left between the top of the machine and bottom of the countertop nothing should be within 2 of any side of the washing machine When the machine lid needs to be removed to reduce the height of the machine a countertop kit is necessary The cover plate in the countertop kit replaces the machine lid and ensures electrical safety A filler frame is recommended at a countertop height of 35 74e to 35 13 46 90 91 cm Water intake drain and electrical connections should be installed near the machine and be easily accessible An installation manual is supplied with the countertop kit available from your Miele dealer or Miele Washer stand with drawer A washer stand is available to raise the machine for convenience It has a drawer to store cleaning essentials The stand can be purchased as an optional accessory 45 Installation Washer Dryer Stack Reinstallation of the machine lid When reinstalling the machine lid check the fit of the cover at the rear bracket to ensure safe transport The Miele washing machine can be installed as part of a washer drye
32. loor boards It is best to install the washer in the corner of a room where the stability of the floor is at its greatest Jit the machine is installed ona raised platform it should be secured with retaining clips These clips are available from your dealer or Miele If installed on a masonry or concrete base the base should have a to 3 12 20 mm high rim This is required to prevent the washer from vibrating off the stand during the spin cycle Installation Use the front washer feet and the rear excess end to transport the washer from its shipping pallet to the installation site Do not lift the washer by the drum door Ensure that the machine s feet and the floor are dry to prevent slippage during the spin cycle Removing the shipping struts m Remove the left and right rotary protectors Unhook 1 the rotary protectors with a screw driver and remove 2 41 Installation m Turn the left shipping strut m Turn the right shipping strut counterclockwise 90 with the clockwise 90 with the enclosed enclosed combination wrench combination wrench m Pull out the shipping strut m Pull out the shipping strut A 2 Installation Installing the shipping struts m Reinstall the struts by reversing the Removing the shipping struts procedure m Close the holes with the rotary protectors making sure to close the caps
33. machine is turned off and the drum has stopped m Open the detergent dispenser moving A moving drum is drawer and remove the tool dangerous m To open the door pull down on the ring in the upper right corner of the access area m Drain the water from the washer as described in Cleaning and Care Cleaning the drain pump and lint trap 35 After sales service Repairs In the event of a fault which you cannot fix yourself please contact Technical Service using the information on the back of this manual m Please quote the model and serial number of your appliance when contacting the Technical Service Department Both can be found on the data plate visible above the front glass on the inside of the door PC Update The indicator marked PC allows a technician to make use of new technology When for example new programs are developed or new fabrics are introduced a service technician will be able to modify existing program cycles accordingly Miele will provide information when such possibilities become available 36 Optional accessories Optional accessories are available through your Miele dealer or Miele MieleCare USA only MieleCare our Extended Service Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarant
34. pen the drum door Do not attempt to remove laundry from the washer if the drum is turning You may seriously injure yourself If the drum turns with the door open contact Miele s Technical Service Department m Remove the laundry 20 m Check the folds of the door seal for any small articles which may have been trapped Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle m Turn the washer off using the On Off button m Close the drum door Using the washer Canceling a program You can cancel a wash program any time after a program starts m Press the Start Stop button The washer drains the wash water away and the program is canceled To add or remove laundry m Press the Door button To select another program m Turn off the washer using the On Off button m Turn on the washer using the On Off button Interrupting a program m Turn off the washer using the On Off button To continue the program m Turn on the washer using the On Off button Making changes to the program A program change is not possible once a program has started To select a different program the started program must be canceled The buzzer can be turned on or off A spin speed can be selected until the final spin starts No changes can be made if the program loc
35. r stack in combination with a Miele tumble dryer An appropriate stacking kit is required available from your Miele dealer or Miele Note a Safety distance to the wall minimum 13 46 2 cm b Height Stacking kit with pull out shelf 66 18 46 170 cm 46 Plumbing The washing machine can be connected to a portable water supply A non return valve is not needed unless required by building code The washing machine has 2 13 mm pressure hoses with 19 mm female hose thread connections If there is no water hookup contact a plumber to install a connection Make sure that the sealing ring is seated properly on the hose connector Replace the hose only with a genuine Miele hose or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar N The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one at the inlet connection to the solenoid valve must not be removed Hose extension optional accessory Hose extensions with a length of 8 27 1_ to 13 1 2 5 to 4 m are available from your Miele dealer or Miele 47 Plumbing Water connection m Connect the cold water intake hose blue mark to the co
36. red wash option lights See the Program Guide to determine which options can be selected in each program If the wash option chosen is not compatible with the program the indicator light will go out when the button is released Extended For laundry with normal to heavy soiling or stains The main wash cycle time for the wash program will be extended Heavy Soil For heavily soiled laundry where a pretreatment is necessary to remove surface soiling Soak For heavy soiling and stubborn stains e g blood grease chocolate that require soaking before the main wash The preset soak time is 2 hours Sensitive An additional final rinse that will wash away detergent residue and scents Buzzer A buzzer signals the end of the wash program or after No Spin The buzzer will sound until the washer is turned off Once activated the buzzer is active in all programs unless turned off The warning sound indicating a fault has occurred will activate independent of whether the buzzer is turned on or off Using the washer 5 Select the temperature and spin speed Program Spin speed The default temperature and spin Normal High speed will automatically be selected for wrinkle Free Med each program However you can adjust the temperature and spin speed _Sanitize High within the parameters of the selected Extra White High wash program
37. sher not in use The Child Safety Lock can be activated to prevent a child from operating or climbing inside the washer When the Child Safety Lock is activated the drum door cannot be opened and a program cannot be started To activate the Child Safety Lock The washer must be turned off The drum door must be closed Steps 1 to 4 must be carried out within 5 secs or the washer will not recognize the activated Child Safety Lock 1 Press and hold the Sensitive and TEMP buttons until step 4 2 Turn on the washer using the On Off button A dot shows in the display 3 Press the Extended Heavy Soil Soak button three times 4 Release the Sensitive and TEMP buttons The Child lock indicator flashes To deactivate the Child Safety Lock m Repeat steps 1 through 4 The Child Lock indicator will go out 23 Cleaning and Care Before cleaning the appliance disconnect the power supply by unplugging the unit or manually tripping the circuit breaker Cleaning the washer m Clean the exterior of the washer with a mild solution of non abrasive detergent or soap and water Wipe dry with a soft cloth m Clean the drum with a stainless steel cleaner specially formulated for use in a washing machine This type of cleaner is available from Miele 24 Cleaning the drum Miele suggests running a maintenance cycle approx once a month to ensure that your washing machine
38. t will appear and the washer will not function if the light bulb is not inserted correctly If this occurs reinsert the light bulb 29 Frequently asked questions J Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations Repairs and other work by unqualified persons could be dangerous The manufacturer cannot be held responsible for unauthorized work The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine A wash program cannot be started issue Possiblecause Solution The display stays The washer has no Check to determine if blank and no indicator power the washer is plugged in illuminates the circuit breaker has The Child Lock The electronic lock Deactivate the lock function indicator flashes function is activated The program will not The door is not Close the drum door start after pressing the properly closed Start Stop C button 30 Frequently asked questions The program was interrupted and a fault message appears Issue Possible cause Solution The buzzer sounds and the Drain indicator flashes appears in the display The drain is blocked Clean the drain pump and lint trap See Cleaning and Care Cleaning the drain pump and lint trap The drain hose is too hi
39. ts no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and remove any doors to prevent hazards Installation Front view Hot water intake hose Cold water intake hose 3 Power cord Drain hose drain options shown i e adjustable and removable elbows Control panel Detergent dispenser drawer Drum door Access panel to lint trap and drain pump Recessed grip 4 Four height adjustable feet 39 Installation Back view yy Si NNA Lid excess end with transport grips Drain hose Power cord Shipping struts with rotary protection 3 Cold water intake hose Mounting for Hot water intake hose Water intake hose Drain hose Power cord Shipping struts 40 Installation Installation site A concrete floor is the most suitable surface for the washer Concrete floors are less prone to vibration during the spin cycle than wooden floors Note The machine must be leveled and securely positioned To avoid vibration while spinning the machine should not be installed on soft floor coverings If the installation must be performed on a wooden floor m Install the unit on a 2 ft x 2 ft x 134e 61 x 61 x 3 cm plywood base Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the f
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