Microsoft Webcam 2 User's Manual
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1. iue niea ntu imr Rn bkx xin nx n RR RERO RR x NS E ii ana 5 MAK Activation Troubleshooting SEepS uuermeero EXa pni e Fh mak nese DER 6 eu a IRAK E NRI R GR tuR AER Rau Gi 7 Volume Activation Operations 00 0 seen seen senses rennes rese ener nennen 7 KMS Health Monitoring Suez aadardct i pea hiat Via D nublado ai vrac dca D weit detnr ania 7 KMS Activity Reporting us eesxsue eru k rene n ER TCUURER FR X RE DEEERRERE OK SR Ere ERE FECE ERU KA RO 8 Working with 64 Bit Windows Vista KMS Hosts ccceeeee cece este tence mne 9 KMS Host TF allOVGE eassode uu usto UR tensa EE nEHE DINI dA AE UNA DUI AEN EINE ENDO NU NEHME VON CHEM SUPE 9 Disabling Windows Anytime Upgrade for Windows Vista cccceeeeeee eens eeeeeeenaaees 9 Backup RegdHlrermibliEs ssssexsaxkitaauikuAuu o xiu inca Aa RR AQUA Gen M M a caf e a UR e D D 11 Managing License States tree e a ERE KERXRR XR ERRERERERENLEREXR RRRYEX RR ERRREE RENE TA YE EENE 11 Recovery from an Unlicensed SLAC nix sour eer a ko nuo Came NER CuR Ga pix o RW eR Ri nA E E az 0E 13 Recovering from REM PP 13 Recovering from a Non Genuine State eese esee enhn enhn anh hann nnn 15 Activation or Windows OEM ComlipLllEG ES iusexx quad aen kRURddmE RET EEERRRER QUEEN ERRARE ERR HER ERR RE 16 Appendix 1 WMI Software Licensing Classes and Properties essssseeeeene e 18 WMI Properties e erra enn tin ean homer iE ex exe rac ERI ex ea2. built in Slmgr vbs script All not just KMS Registry path HKLM SOFTWARE Microsoft Windows NT CurrentVersion SL Activation Description 1 Manual Poe DWOR 0 Allow Auto activation Default 1 Disable Auto activation just KMS NotificationDisabled PUE DWOR All Scope 0 Activation notices and balloons will be shown Default 1 All activation related notices will be hidden Not recommended All not just KMS Registry path HKCU SOFTWARE Microsoft Windows NT CurrentVersion SL This is physically under HKUsers S 1 5 20 SOFTWARE Microsoft Windows NT CurrentVersion SL S 1 5 20 is well known NetworkService SID Value 11 Type Description Scope KeyManagementServiceRegisteredDomai nName Cached Domain name when KMS is enabled This is mainly used when KMS computer domain is changed so it re publishes DNS RR No default This is a KMS side registry setting KeyManagementServiceRegisteredHostN REG_SZ Cached host name when KMS is enabled This is mainly KMS ame used when KMS computer name is changed so it re publishes DNS RR No default This is a KMS side registry setting Microsoft Corporation Page 25 Volume Activation 2 0 Operations Guide Registry path HKLM SOFTWARE Microsoft Windows NT CurrentVersion SL Value Type Description Scope KeyManagementServiceRegisteredPortN REG SZ Cached port number
3. Activation 2 0 Operations Guide non Genuine grace period Advantage has expired determined the system is not Genuine OxCOOA4F065 The software Licensing MAK KMS Windows Obtain and install a Genuine product key and Service reported that the client Genuine activate the system during the grace period If not application is running within Advantage has the system will go into Non Genuine RFM mode at Microsoft Corporation Page 34 Volume Activation 2 0 Operations Guide Error Code Error Message Activatio n Type Possible Cause Troubleshooting Steps the valid non genuine period determined the system is not Genuine The system will continue to run during the Non Genuine grace period the end of the grace period OxCOO4F066 OxCOO4F069 The Software Licensing Service reported that the product SKU is not found The Software Licensing Service reported that the computer could not be activated The Key Management Service KMS MAK KMS client KMS client Volume media has been used with a non Volume key The system time on the client computer is too different from the time Match the product key to the OS edition Contact the Product Activation Call Center for assistance Time sync is important to system and network security for a variety of reasons Fix this issue by changing the system time on the client to sync with the KMS Use
4. No records found for DNS KMS client The KMS client Troubleshoot network connections and DNS query cannot find KMS SRV resource records in DNS Microsoft Corporation Page 36
5. click Modify 8 In the Value data box type 1 and then click OK 9 Exit the registry editor 10 Complete the reference image and deploy it using standard techniques Backup Requirements Backup is not required for KMS hosts However if the event log is used to track or document KMS activations periodically export the Key Management Service event log from the Applications and Services Logs folder If you use a tool to perform routine cleanup of event logs you can lose the activation history stored in the logs If you use System Center Operations Manager 2005 the event log data is collected and stored in the Operations data warehouse for reporting so no backups of the event log are necessary Managing License States The display license information dli parameter of Slmgr vbs displays the current license state of Windows Vista and Windows Server 2008 computers The output of this parameter also includes general information about the current license time remaining before expiration and time remaining in the grace period The following is an example of the information displayed when Slmgr vbs dli runs on a KMS client Name Windows TM Vista Enterprise edition Description Windows Operating System Vista ENVIRONMENT channel Partial Product Key RHXCM License Status Licensed Volume activation expiration 43162 minutes 29 days Evaluation End Date 11 29 2007 4 59 59 PM il Volume Activat
6. computer will not Ensure that the computer can access the Internet Confirm activate over the and configure any necessary proxy settings using either the Internet Internet browser or Control Panel If the computer is not able to connect to the Internet use telephone activation Internet and Contact your local activation center For phone numbers of telephone activation activation centers worldwide go to fail http go microsoft com fwlink LinkID 107418 You need to provide your Volume License agreement information and proof of purchase when you call SImgr vbs ato If Slmgr vbs returns a hexadecimal error code determine returns an error the corresponding error message by running the following code script Slui exe 0x2a 0x ErrorCode Volume Activation Operations KMS Health Monitoring You can monitor KMS activations using the Key Management Service KMS Management Pack for System Center Operations Manager Ops Mgr 2005 The KMS Management Pack monitors the health of KMS hosts by checking for error conditions and availability It alerts administrators about potential problems such as Volume Activation 2 0 Operations Guide KMS initialization failures DNS SRV publishing issues when KMS counts drop below activation thresholds and when no KMS activity occurs for more than 8 hours To download the KMS Management Pack go to the System Center Operations Manager product catalog at http go micros
7. it is not necessary to include it here This depends on the DisableDnsPublishing setting VLActivationInterval REG DWOR This is set initially on both MSC server and client sides Default 120 in minutes 2 hours WMI supports set method but only works on KMS enabled computer KMS client initially picks up this interval from registry but switches to KMS setting after it receives the first KMS response VLRenewalInterval REG DWOR This is set initially on both MSC server and client sides KMS D Default 10080 in minutes 7 days WMI supports set method but only works on KMS enabled computer KMS client initially picks up this interval from registry but switches to KMS setting after it receives the first KMS response Microsoft Corporation Page 24 Volume Activation 2 0 Operations Guide Registry path HKLM SOFTWARE Microsoft Windows NT CurrentVersion SL Value Type j Desripton h Scope KeyManagementServiceVersion Set this for MOM automatic discovery of the Key Management Service current default is to use the WMI SoftwareLicensingService Version property Delete this value if the KMS is no longer functional on the computer UserOperations REG DWOR D Create and set to 1 to enable standard users to install product keys activate and rearm computers With this registry setting enabled all product key installation activation and rearm requests must be done using the
8. stores MAKs in a computer information list CIL file This allows administrators to query the online Microsoft Activation servers to determine the number of activations remaining on an organization s MAKs The CIL is an XML file and is readable using any text editor such as Notepad For more information about VAMT see the VAMT Step by Step Guide that is included with the VAMT installation files You can download VAMT at http go microsoft com fwlink LinkID 77533 Systems Management Server SMS 2003 SP3 Systems Management Server SMS 2003 Service Pack 3 SP3 contains built in asset intelligence reporting which utilizes Windows amp Management Interface WMI to generate detailed activation reports for MAK and KMS activated Windows Vista and Windows Server 2008 computers Volume Activation 2 0 Operations Guide Group Policy Support There are no specific settings for volume activation in Group Policy However all configuration and property data for VA 2 0 is accessible though WMI and the Windows registry and can therefore be managed with Group Policy Volume Activation Troubleshooting All activation events are logged The event provider name for all activation events is Microsoft Windows Security Licensing SLC These events are saved to the Windows Application event log except the KMS activity events that have the event number 12290 These events are saved to the Key Management Service log that is located in the
9. Applications and Services folder You can use Slui exe to display a description of most activation related error codes The following is the general syntax for this command Slui exe Ox2a ErrorCode For example if event 12293 contains error code 0x8007267C you can display a description of that error by running the following command Slui exe Ox2a 0x8007267C KMS Activation Troubleshooting Steps The following table presents common issues that can occur during KMS activations and steps you can take to resolve these issues Table 1 Troubleshooting Steps for Common KMS Activation Issues Issue Resolution Is the computer Look for Windows is activated in the Welcome Center or in activated the System application in Control Panel You can also run SImgr vbs with the dli parameter The computer Verify that the KMS activation threshold is met Run Slmgr vbs will not activate with the dli parameter on the KMS host to determine the host s current count Until the KMS host has a count of 25 Windows Vista clients do not activate Windows Server 2008 KMS clients require a KMS count of 5 to activate On the KMS client look in the Application event log for event Volume Activation 2 0 Operations Guide Issue Resolution 12289 Check this event for the following e Is the result code 0 Anything else is an error e Is the KMS host name in the event correct e Is the KMS port correct e
10. D PID Size DWORD PID Data CMID UUID ClientTime FILETIM E Count DWORD VLActivationInter DWORD val Microsoft Corporation 8 Client request timestamp 252 Requestsize 1 1 1 1 Size Description bytes Version control of request Size of PID Variable KMS Product Key ID Unicode string including null terminator example 11111 00116 106 000474 00 1033 5231 0000 2782005 size 98 0x62 Client machine ID LS Client request timestamp Current KMS count Activation interval policy Page 30 Volume Activation 2 0 Operations Guide Name Type Size Description bytes VLRenewalInterv DWORD 4 Renewal interval policy al MAC BLOB MAC blob of all above data Total 60 PID 7098 158 for example E Microsoft Corporation Page 31 Volume Activation 2 0 Operations Guide Appendix 2 Troubleshooting by Error Code The following table provides troubleshooting help when using volume editions of Windows Vista and Windows 2008 operating systems Server Error Code Error Message Activatio Possible Troubleshooting Steps n Type Cause OxCOO4COO1 The activation server MAK Invalid MAK Verify the key is the MAK provided by Microsoft determined the specified entered Contact the Microsoft Activation Call Center to product key is invalid verify the MAK is valid OxCO04CO03 The activation server MAK The MAK is Contact
11. Is the KMS host accessible e If the client is running a third party firewall do you need to configure the outbound port On the KMS host look in the KMS event log for event 12290 Check this event for the following e Did the KMS host log a request from the client computer Verify that the name of the KMS client is listed Verify that the client and KMS host can communicate Did the client receive the response Ensure that routers do not block traffic using TCP port 1688 if you are using the default port and that stateful traffic to the KMS client is allowed e If no event is logged from the KMS client the request did not reach the KMS host or the KMS host was unable to process it What does this error code mean If Slmgr vbs returns a hexadecimal error code or event 12288 contains a result code other than 0 determine the corresponding error message by running the following command Slui exe Ox2a ErrorCode Clients are not adding to the KMS count You need to run sysprep generalize Of slmgr rearm to reset the client computer ID CMID and other product activation information Otherwise each client computer looks identical and the KMS host does not count them as separate KMS clients KMS hosts are unable to create SRV records on a non Microsoft DNS server Your DNS may restrict write access or may not support dynamic DNS DDNS In this case you need to give the KMS host write access to the DNS d
12. Volume Activation 2 0 Operations Guide Volume Activation 2 0 Operations Guide for Windows Vista and Windows Server 2008 Microsoft Corporation Published March 2008 Abstract Volume Activation 2 0 is designed to automate and manage the activation process for volume licensing customers This document provides operational guidance for Microsoft Volume Licensing customers who have deployed Volume Activation 2 0 in their organization s environment Volume Activation 2 0 Operations Guide This document and any document referenced herein is provided for informational purposes only and Microsoft makes no warranties either express or implied in this document Information in this document including URL and other Internet Web site references is subject to change without notice The entire risk of the use or the results from the use of this document remains with the user Unless otherwise noted the companies organizations products domain names e mail addresses logos people places and events depicted in examples herein are fictitious No association with any real company organization product domain name e mail address logo person place or event is intended or should be inferred Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright no part of this document may be reproduced stored in or introduced into a retrieval system or transmitted in any form or
13. a Volume upgrade only license product key Windows Installing a Vista Volume licensed Volume OS on a systems require upgrading computer that from a qualified operating does not have a system Please contact your qualifying OS system administrator or use a installed is not different type of key supported OxCOO4F038 The software Licensing KMS client Count on KMS More physical computers are needed in the KMS Service reported that the host is not high pool minimum of 5 for Windows Server 2008 or 25 computer could not be enough KMS for Windows Vista for KMS clients to activate Run activated The count reported count must be SImgr vbs dli to get current count on the KMS by your Key Management 25 for Windows host Service KMS is insufficient Server 2008 or Please contact your system 225 for administrator Windows Vista OxCOO4F039 The software Licensing KMS client This error is Troubleshoot the network connection between the Service reported that the occurs when a KMS and the client Make sure that TCP 1688 1 SLUI 4 displays the list of telephone numbers for telephone activation Run S lmgr vbs commands from an elevated command prompt using Run as administrator Microsoft Corporation Page 33 Volume Activation 2 0 Operations Guide Error Code Error Message Activatio Possible Troubleshooting Steps n Type Cause computer could not be KMS request is default is
14. atabase or create the SRV record manually For more information about this see the Volume Activation 2 0 Deployment Guide Only the first KMS host is able to create SRV records on a Microsoft DNS server If you have more than one KMS host the other hosts are not able to update the SRV record unless the SRV default permissions are changed See For more information about this see the Volume Activation 2 0 Deployment Guide I installed a KMS key on the KMS KMS keys should only be installed on KMS hosts and should not be installed on KMS clients Run slmgr vbs ipk lt SetupKey gt 6 Volume Activation 2 0 Operations Guide Issue Resolution client The Volume Activation 2 0 Deployment Guide contains a table of setup keys that you can use to revert the computer back to a KMS client These keys are publicly known and are edition specific Remember to delete any unnecessary SRV resource records from DNS and restart the computers MAK Activation Troubleshooting Steps The following table presents common issues that can occur during MAK activations and steps you can take to resolve these issues Table 2 Troubleshooting Steps for Common MAK Activation Issues Issue Resolution How can I tell if my Look for Windows is activated in the Welcome Center or computer is in the System application in Control Panel You can also run activated Slmgr vbs with the dli parameter The
15. b4a 402c ab1f identifies the license 2c134f02b700 N Policy Minimum count 25 client needs to activate After KMS The client has HRESULT Return code response processed an activation validation response from the key client management service computer YonInfo n 1 ses Tiasa nere o Count KMS current count Activation Request interval Interval when not activated minutes Request interval 10080 Microsoft Corporation Page 27 Volume Activation 2 0 Operations Guide Interval when activated minutes 1 14 2006 2 30 KMS server An activation request HRESULT Return code side log for has been each request processed nInfo n 1 N Policy Client product 25 needed to activate name 1d399597dd56 in a virtual machine Licensing License status 2 Status 0 Unlicensed 1 Licensed Activated 2 OOB grace 3 OOT grace 4 NonGenuineGrace Expiration minutes identifies the license 2c134f02b700 KMS Volume licensed client HRESULT Return code initialization was unable to initialize failure the Key Management Service renewal timer YonInfo n 1 Description Message Parameters Fields included in comma delimited string Microsoft Corporation Page 28 Volume Activation 2 0 Operations Guide Description Message Parameters Fields included in comma delimited string Renewal Key Management HRESULT Return code timer Service KMS failed to initializati
16. by any means electronic mechanical photocopying recording or otherwise or for any purpose without the express written permission of Microsoft Corporation Microsoft may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft the furnishing of this document does not give you any license to these patents trademarks copyrights or other intellectual property 2008 Microsoft Corporation All rights reserved Microsoft Active Directory Windows Windows Server and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The names of actual companies and products mentioned herein may be the trademarks of their respective owners Volume Activation 2 0 Operations Guide Volume Activation 2 0 Operations Guide TMEFOGUCTION re rn 4 Management Tools for Volume Activation 00 cece cece nennen nennen nennen nennen nnns 4 Volume Activation Management Tool VAMT ssssssssesesen emen 4 Systems Management Server SMS 2003 SP3 csseeseeee eese nennen nana sena nnn 4 Group Policy SUDDDIEEas uacua du xu Fai doa aia aar wa ao loa a V palin lon Dn Roa E tele d oq 5 Volume Activation Troubleshooting esses ensem emen nenne seen nennen ns 5 KMS Activation Troubleshooting SEeps
17. covery guidelines in the Volume Activation 2 0 grace period expired system was Operations Guide activated now system is in RFM mode OxCOOAFOOF The Software Licensing MAK KMS The hardware MAK Reactivate the system during the Out of Server reported that the client KMS has changed or Tolerance grace period using either online or phone Microsoft Corporation Page 32 Volume Activation 2 0 Operations Guide Error Code Error Message Activatio Possible Troubleshooting Steps n Type Cause hardware ID binding is host the drivers were activation beyond level of tolerance updated on the KMS Reboot or run sImgr vbs ato system OxCOO4F014 The Software Licensing MAK KMS No product keys Install MAK product key or install KMS Setup key Service reported that the client are installed on found in sources pid txt on the installation media product key is not available the system OxCOOAFO2C The software Licensing MAK KMS The system has Verify Confirmation ID is correctly entered Service reported that the client detected that format for the offline the data activation data is incorrect entered during phone activation is not valid OxCOO4F035 The software Licensing KMS Windows Vista Install a qualifying version of a Microsoft OS and Service reported that the client KMS Volume editions then reinstall the Volume OS computer could not be host are licensed for activated with
18. depending on whether the system is configured as a KMS client or has a MAK installed e Users who need to purchase a product key should click Buy a new product key online e Users who have another product key such as a MAK should click Retype your product key Users who have no Internet connection should click Show me other ways to activate to use telephone activation This option is not available if an Internet connection is detected on the system 14 Volume Activation 2 0 Operations Guide In Windows Vista SP1 and Windows Server 2008 RFM is removed from the product and replaced with a notifications based experience You can return a client to its initial activation state for the current license by using the Slmgr vbs script with the rearm option This option resets the computer s activation timer and reinitializes some activation parameters including a KMS client s client computer ID CMID The number of times you can reset the activation timers is limited and depends on how many times sysprep generalize is run to create the distribution media The maximum number of possible resets for Windows Vista Business and Windows Server 2008 is three You can reset Windows Vista SP1 Enterprise edition five times Recovering from a Non Genuine State If a KMS or MAK key is lost or misused the product key can be marked Non Genuine and invalid for activation In this case the product key checked during validation is consid
19. di ain na sa ce n Rada Pec RR RU Roca 18 New Properties only in Windows Vista SP1 and Windows Server 2008 21 WMI MOLRODE odas deme je Na rack dc rca aate il e i c afta 21 KMS Registry Keys Values iiie esssksekuaawksxa dts E33ERYRFRRRRRRERRgaaa RPEZRG icida i Edd RA 24 KMS Events Logged in Windows Event LOG 2xo cn aon RImu OR KR E xxn RR da xn E nma ER nna 26 KMS RPC MeSSdag6eS zssienersenpendeewin miren see tit conne ptr ratu eo tool rapida fani riesci 29 Appendix 2 Troubleshooting by Error Code ssrswiisississsidi aniis sn ini nme mensem 32 3 Volume Activation 2 0 Operations Guide Introduction This guide contains information to assist you in managing the activations of volume editions of Windows Vista amp and Windows Server amp 2008 in your environment Topics covered include available management tools troubleshooting recovery from unlicensed states and resolving Non Genuine issues as well as specific information on managing each method of volume activation Management Tools for Volume Activation There are several tools available to monitor and manage the activation status of volume license editions of Windows Vista and Windows Server 2008 Volume Activation Management Tool VAMT VAMT enables you to manage MAK activated systems in your environment VAMT collects data on both MAK Proxy and MAK Independent activation clients including information about product keys and current license states VAMT
20. ease contact your system administrator for details Warning Some procedures in this section contain registry changes Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method These problems might require that you reinstall the operating system Microsoft cannot guarantee that these problems can be solved Modify the registry at your own risk To disable the WAU link 1 Log on to the client computer 2 Open an elevated command prompt To do this click Start click All Programs click Accessories right click Command Prompt and then click Run as administrator 3 At the command prompt type regedit exe and then press Enter 4 Navigate to HKLM SOFTWARE Microsoft Windows CurrentVersion Policies Explorer WAU If needed create the Explorer and WAU keys To create the Explorer key right click the Policies key point to New and then click Key Type Explorer as the name of the new key and then press Enter To create the Explorer key right click the new Explorer key point to New and then click Key Type WAU as the name of the new key and then press Enter 10 Volume Activation 2 0 Operations Guide To disable the WAU link 5 In the tree pane click the WAU key Right click in the details pane point to New and then click DWORD 32 bit Value 6 Type Disabled as the name of the new value and then press Enter 7 Right click the new Disabled value and then
21. ensed 1 Licensed 2 OOBGrace 3 OOTGrace 4 NonGenuineGrace 5 Notification SoftwareLicensing KeyManagement uint32 The count of KMS requests Service ServiceNotificati from clients with License onRequests Status 5 Notification WMI Methods These apply to all licensing not just volume licensing Microsoft Corporation Page 21 Volume Activation 2 0 Operations Guide Required Privilege Administrator Note This is enforced by the Software Licensing Service and registry ACLs A registry override in Windows Vista allows a standard user to call specific methods These are designated with after the method s name To do this an administrator must create and set the following new registry value HKLM SOFTWARE Microsoft Windows NT CurrentVersion SL Value Name UserOperations Type DWORD Value Data 1 Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method These problems might require that you reinstall the operating system Microsoft cannot guarantee that these problems can be solved Modify the registry at your own risk l Service ProductKey Service product Lm LE EMI LAN CN Service age LicensePackage current product Softwarelicensing SetKeyManagemen in string Sets the name of the Key Service tServiceMachine MachineName Management Service computer to use i for Volume Activation noe o mm
22. ered invalid and the system fails validation A watermark is added to the desktop and periodic notifications appear to remind the user to validate the license status of the system In addition the computer can be placed in a 30 day Non Genuine state grace period This allows for the time needed to obtain a new product key When evidence of system tampering is detected the system goes into a Non Genuine or tampered state depending on the tamper If the computer has tampered files the best way to recover is to reinstall the operating system and then reactivate If a KMS host or KMS client is marked Non Genuine due to a compromised product key you should replace the KMS key on all KMS hosts configured with that key You can then force an immediate reactivation of the KMS clients using Slmgr vbs ato or allow the clients to reactivate according to the activation renewal schedule If the original key is compromised on a MAK activated computer you need to install a new MAK Before you can recover from a validation failure you need to first determine why the computer failed validation then you can take appropriate recovery steps You 15 Volume Activation 2 0 Operations Guide should first begin by examining the Application event log for Event ID 8209 The reason for the validation failure is listed in this event After a computer is reactivated it must visit the Genuine Microsoft Software Web site at http go microsoft com fwli
23. f the failed host If the new host has a different computer name you need to manually remove the DNS SRV record of the failed host If your network is using DDNS the new KMS host automatically creates a new SRV record in the DNS server The new KMS host then starts collecting client renewal requests and begins activating clients as soon as the KMS activation threshold is met If your KMS clients are using auto discovery they automatically choose another KMS host if their original KMS host does not respond to renewal requests If you are not using auto discovery you need to update the KMS client computers that were assigned to the failed KMS host Disabling Windows Anytime Upgrade for Windows Vista The Windows Anytime Upgrade WAU program allows Windows Vista Business users to purchase an upgrade directly from Microsoft by clicking the Windows Anytime Upgrade link in the Extras and Upgrades subfolder of the AII Volume Activation 2 0 Operations Guide Programs menu This link and the program are only in Windows Vista Business editions available through volume licensed and retail channels System administrators can choose to disable WAU for users by adding a registry value to the reference image before deploying Windows When WAU is disabled and the user clicks the WAU link the error message shown in Figure 1 appears This prevents the user from obtaining an upgrade license using Control Panel Figure 1 Disabled WAU Pl
24. ice SoftwareLicensing Service SoftwareLicensing Service SoftwareLicensing Service KeyManagement ServiceCurrentC ount KeyManagement ServiceFailedRe quests KeyManagement ServiceLicensed Requests KeyManagement ServiceMachine KeyManagement ServiceNonGenu ineRequests KeyManagement ServiceOOBGrac eRequests uint32 The count of currently active SoftwareLicensing Service SoftwareLicensing Service SoftwareLicensing Service SoftwareLicensing Service SoftwareLicensing Service KeyManagement ServiceOOTGrac eRequests KeyManagement ServiceProductK eyID KeyManagement ServiceTotalReq uests KeyManagement ServiceUnlicens edRequests PolicyCacheRefr eshRequired div div Key Management Service or has uint32 The count of KMS requests from KMS clients with License Status 1 Licensed SetKeyManagementServiceMac clients with License Status 3 OO0TGrace uint32 The total count of valid KMS KMS 50 dlv requests 1 Refresh required 0 not KMS 50 volume clients 1 indicates the computer is not enabled as a not received any client licensing requests uint32 The total count of failed KMS KMS 50 requests string The registered Key KMS kms01 contoso com Management Service computer client name Returns null if hine has not been called uint32 The count of KMS requests from KMS 50 clients with License Status is 4 NonGenuineGrace uint32 The count of KMS requests from KMS 50 2 OOBGrace uint32 The coun
25. install this product s key All Product y SoftwareLicensing Activate uint32 Activate this product Product except OEM_S LP SoftwareLicensing DepositOfflineConfi uint32 in string Activates this product by depositing an Product rmationId InstallationId Offline Confirmation Identifier for this product when performing a telephone activation Microsoft Corporation Page 23 Volume Activation 2 0 Operations Guide KMS Registry Keys Values Registry path HKLM SOFTWARE Microsoft Windows NT CurrentVersion SL Registry path HKLM SOFTWARE Microsoft Windows NT CurrentVersion SL Value 1 o Type _ Description 3 Scope DisableDnsPublishing REG DWOR Set this to a non zero value to block auto publishing to DNS EnableKmsLowPriority REG DWOR Set this to a non zero value to minimize contention from KMS in a co hosted environment Note that this could lead to KMS starvation depending on what other applications or server roles are active Use with care KeyManagementServiceName E Set this value to force the use of a specific KMS system KMS by the KMS client No default Note sImgr skms client lt KMS gt sets this client when it communicates with a KMS No default client auto discovery to communicate over this port No default DnsDomainPublishList REG_MULTI Create a list of fully qualified domains that KMS will use _SZ to auto publish its SRV record The KMS home domain is always used so
26. ion 2 0 Operations Guide Key Management Service client information Client Machine ID CMID 45d450a8 2bef 4 04 9271 6104516a1b60 DNS auto discovery KMS name not available from DNS KMS machine extended PID 11111 00140 008 805425 03 1033 5384 0000 1752006 Activation interval 120 minute s Renewal interval 10080 minute s The following is an example of the information displayed when Slmgr vbs dli runs on a KMS host Name Windows TM Vista Enterprise edition Description Windows Operating System Vista ENVIRONMENT channel Partial Product Key RHXCM License Status Licensed Volume activation expiration 43162 minutes 29 days Evaluation End Date 11 29 2007 4 59 59 PM Key Management Service is enabled on this machine Current count 7 Listening on Port 1688 DNS Publishing Enabled KMS priority Normal More detailed licensing information is available using the dlv parameter The following is an example of the information displayed when Slmgr vbs dlv runs on a KMS host Software licensing service version 6 0 5384 4 ActivationID 14478aca eal15 4958 ac34 359281101c99 ApplicationlID 55092734 48682 4d71 983e d6ec3f16059 Extended PID 11111 00140 009 000002 03 1033 5384 0000 1942006 Installation ID 000963843315259493598506854253663081409973656140419231 12 Volume Activation 2 0 Operations Guide Note Both the dli and dlv commands wo
27. m E Service entServiceMachine computer name client Softwarelicensing SetVLActivationInt uint32 in uint32 The activation frequency in minutes Service ActivationInterval of how often the current computer should contact the Key Management Service computer before the client is licensed The frequency must be greater than or equal to 15 and less than or equal to 43200 An error is returned if the method is called and the computer is not a Key Management Service Microsoft Corporation Page 22 Volume Activation 2 0 Operations Guide Name Type Parameters Description Ss Spee SoftwareLicensing SetVLRenewalInter uint32 in uint32 The renewal frequency in minutes of Service RenewalInterval how often the current computer should contact the Key Management Service computer after the client is licensed The frequency must be greater than or equal to 15 and less than or equal to 43200 An error is returned if the method is called and the computer is not a Key Management Service E cuiii CM RR NN RN GM Service omRegistry Service computer SoftwareLicensing RefreshLicenseStat uint32 Update the licensing status of the All Service us computer so that applications have access to current licensing information SoftwareLicensing AcquireGenuineTic uint32 in string Acquire a Genuine ticket online Service Templateld in string ServerUrl SoftwareLicensing UninstallProductKe unit32 Un
28. nk LinkId 64187 for a validation to change the Non Genuine state to Genuine Activation of Windows OEM Computers Windows Vista and Windows Server 2008 have different usage rights based on the channel you use to purchase them Generally the product usage rights for Original Equipment Manufacturer OEM licensed products prohibit you from converting an OEM installation of an operating system to a volume licensed installation However there are exceptions If one of the exceptions applies you can change an OEM version of Window Vista or Windows Server 2008 to a volume licensed version One exception that allows you to change an OEM installation to a volume licensed installation is if you purchase Software Assurance within 90 days of purchasing the OEM product This exception applies only to Windows Vista or Windows Server 2008 Another exception is if the OEM product is the same product for which you have a volume licensing agreement Volume licensing customers have reimaging rights and may be eligible to upgrade an OEM installation using volume licensing media For more information about imaging rights see http go microsoft com fwlink LinkId 110334 Computers obtained through OEM channels that have an ACPI SLIC table in the system BIOS are required to have a valid Windows marker in the same ACPI SLIC table The appearance of the Windows marker is important for Volume License customers who are planning to use Windows Vista Volume Lice
29. not blocked by a firewall or otherwise activated The Key not answered filtered Management Service KMS is not enabled OxCO04F041 The software Licensing KMS client KMS host is not Activate the KMS host with either online or phone Service determined that the activated activation Key Management Server KMS is not activated KMS needs to be activated OxCOO4F042 The software Licensing KMS client Mismatch Check that a Beta client is not activating against a Service determined that the between KMS Released KMS host or a Released client against a specified Key Management client and KMS Beta KMS host Service KMS cannot be host used OxCOOAF050 The Software Licensing KMS KMS This can be Install the appropriate KMS key on the Service reported that the client MAK caused by a corresponding version of Windows Check the product key is invalid typo in the KMS spelling If the key is being copied and pasted key or by make sure that em dashes have not been typing in a Beta substituted for the dashes in the key Key on a Released version of the OS OxCOOA4F051 The software Licensing MAK KMS The product key Obtain a new MAK KMS key install it on the Service reported that the on the system and activate product key is blocked activation server is blocked by Microsoft OxCOOA4F064 The software Licensing MAK Windows Follow the Non Genuine RFM recovery guidelines in Service reported that the Genuine the Volume
30. nse media to re image or upgrade an OEM system through the re imaging rights they have in their volume license agreement Computers that have an ACPI_SLIC table without a valid Windows marker generate an error when a volume edition of Windows Vista is installed You cannot activate these systems with KMS but you can activate them using a MAK or a retail key You can also contact the OEM for a replacement motherboard 16 Volume Activation 2 0 Operations Guide that contains a valid Windows marker in the ACPI SLIC table or purchase new computers that have an operating system and a valid BIOS installed 17 Volume Activation 2 0 Operations Guide Appendix 1 WMI Software Licensing Classes and Properties VA 2 0 uses Slmgr vbs to make configuration changes Slmgr vbs uses WMI to access WMI classes and properties WMI Properties Required Privilege Standard User Ec EL TS m SoftwareLicensing ApplicationID string The ID of current product s 55c92734 d682 4d71 983e Product Application d6ec3f16059f SoftwareLicensing Description string Product Description Windows Operating System Product Vista VOLUME KMSCLIENT channel SoftwareLicensing EvaluationEndD datetime The expiration date of this 8 29 2007 4 59 59 PM Product ate product s application After this formatted date the LicenseStatus changes to Unlicensed and the product cannot activate SoftwareLicensing GracePeriodRem uint32 Remaining time in min
31. nsing PartialProductKe string Last five characters of this All RHXCM Product y product s key Returns null if a product key is not installed SoftwareLicensing ProcessorURL string Software licensing server URL Retail http go microsoft com fwli Product for the process certificate MAK nk LinkId 51098 KMS SoftwareLicensing ProductKeyID string Product key ID Returns null if a All 11111 00140 009 000002 Product product key is not installed 03 1033 5378 0000 1262006 SoftwareLicensing ProductKeyURL string Software licensing server URL Retail http go microsoft com fwli Product for the product certificate MAK nk LinkId 51100 KMS SoftwareLicensing UseLicenseURL string Software licensing server URL Retail http go microsoft com fwli Product for the user license MAK nk LinkId 51101 KMS time it attempts to connect to the Key Management Service CMID NULL otherwise SoftwareLicensing IsKeyManageme uint32 Indicates whether the computer KMS 1 Service ntServiceMachin has the Key Management e Service enabled 1 if true 0 if false Microsoft Corporation Page 19 SoftwareLicensing ClientMachineID string The unique identifier for this KMS 387c843f 9cb6 4176 bfcd Service KMS client computer The KMS client 82129c770b55 client generates CMID the first Volume Activation 2 0 Operations Guide eass ame nme mew SoftwareLicensing Service SoftwareLicensing Service SoftwareLicensing Serv
32. of an NTP time source or AD for time synchronization is recommended This issue uses determined that the request on the KMS UTP time and is independent of Time Zone timestamp is invalid host selection 0x80070005 Access denied The requested KMS UAC User Run s mgr vbs from an elevated command prompt action requires elevated client MAK Access Control Right click cmd exe and choose Run as privileges KMS host prohibits Administrator activation processes from running in a non elevated command prompt 0x8007232A DNS server failure KMS host The system has Troubleshoot network and DNS network or DNS issues 0x8007232B DNS name does not exist KMS dient The KMS client 1 Point the KMS client to KMS host using cannot find KMS SRV resource records in DNS simgr vbs skms kmshostname Install KMS host Obtain a MAK and change the product key then activate the system 4 Troubleshoot DNS WN Microsoft Corporation Page 35 Volume Activation 2 0 Operations Guide Error Code Error Message Activatio Possible Troubleshooting Steps n Type Cause 0x800706BA The RPC server is unavailable KMS client Firewall settings Ensure the KMS port is allowed access through the are not firewall on the KMS host or ensure SRV records configured on point to a valid KMS host the KMS host or Troubleshoot network connections DNS SRV records are stale 0x8007251D
33. oft com fwlink LinkID 110332 This download includes a Management Pack guide that covers installation configuration and included rules Several sample reports are also included as well as data grooming and indexing processes KMS Activity Reporting If an OpsMgr 2005 agent is installed on KMS hosts the event log data generated on the KMS host is collected and forwarded to the Operations data warehouse The data is then aggregated in the Operations data warehouse so it is available for reports Table 3 describes the reports that are included in the KMS Management Pack Table 3 Reports Included in the KMS Management Pack Report Name Description Activation Count Displays the number of KMS activations for each Windows edition across a Summary number of historical time ranges Virtual Machine Displays by Windows edition the number of virtual and physical KMS Summary client computers that have activated in the past 14 days KMS Activity Displays new KMS activations for each Windows edition within the past Summary day You can display data from all KMS hosts or you can add a filter to display data from a subset of KMS hosts Licensing Status Displays the number of days left until a KMS client needs to renew its Summary activation as well as the license state for each KMS client that has connected to a KMS host Machine Displays the number of computers that are in an Initial Out of Box OOB Expiration Cha
34. on initialize renewal failure timer YonInfo Yn 1 DNS RR Publishing the Key P1 P1 Return code publishing Management Service HRESULT P2 DNS domain name failure KMS to DNS in the P2 DNS 062 domain domain failed YonInfo Yn 1 DNS RR Publishing the Key DNS DNS domain name publishing Management Service domain success KMS to DNS in the 1 domain is successful n Flags SL_VL_BINDING_STATUS_OTHER_PC 0x00000008 SL_VL_BINDING_ERROR_NO_BINDING_SERVER_REGISTRATION 0x01000000 SL_VL_BINDING_ERROR_INVALID_REGISTRATION_DATA_TYPE 0x02000000 SL_VL_BINDING_ERROR_NOT_ENOUGH_COUNT 0x04000000 SL_VL_BINDING_ERROR_NOT_WINDOWS_SLP 0x08000000 The first one is just a warning It s set for E SLP MISSING ACPI SLIC for OEM check The others are error code status codes KMS RPC Messages RPC Request Type Size Description bytes DWORD Version control of request VMInfo DWORD Virtual machine instance if non zero Microsoft Corporation Page 29 Volume Activation 2 0 Operations Guide Name Type LicenseStatus BindingExpiratio DWORD n AppID UUID ActID UUID KMSID UUID CMID UUID N Policy DWORD Size Description bytes 4 Licensing status 0 Unlicensed 1 Licensed Activated 2 OOB grace 3 OOT grace 4 NonGenuineGrace Interval until expiration minutes 4 N count policy ClientTime FILETIM E CMID prev UUID MachineName STRING MAC BLOB RPC Response Name Type Version DWOR
35. rk when run on retail and OEM activated computers as well For more information about available activation methods and possible license states see the Volume Activation 2 0 Deployment Guide Recovery from an Unlicensed State This section provides a description of the user experience when a Windows Vista or Windows Server 2008 computer falls into an unlicensed or notification state and a description of the options to return the computer to a licensed state Recovering from RFM RFM applies only to systems running instances of Windows Vista RTM When a system is in RFM upon logon the user is presented with a dialog box shown in Figure 2 It is recommended that the system is either activated or transitioned to a grace period before applying Windows Vista Service Pack 1 SP1 13 Volume Activation 2 0 Operations Guide Figure 2 RFM Dialog box applicable only to Windows Vista RTM amp WV Windows Activation Activate Windows now Your activation period has expired You must activate Windows to continue using all Windows features gt Buy a new product key online 9 Retype your product key gt Show me other ways to activate What is activation Read our privacy statement online Cancel The option the user selects depends on the activation method desired e Clicking Activate Windows online now results in the system attempting to connect to either a KMS host or Microsoft hosted activation services
36. rt Out of time OOT Expired or Non Genuine grace periods and which could go to an unlicensed condition in the next 30 days Machine Lists the computers that are in Initial Out of Box OOB Out of time Expiration Detail OOT Expired or Non Genuine grace periods and which could go to an RFM condition in the next 7 days Volume Activation 2 0 Operations Guide Working with 64 Bit Windows Vista KMS Hosts The OpsMgr 2005 agent is available only as a 32 bit application As a result 64 bit versions of Windows Vista RTM are not automatically added to the KMS computer group defined by the KMS Management Pack KMS hosts running Windows Vista SP1 or Windows Server 2008 are not affected by this issue Computers that are not a member of this group do not send data to Operations data warehouse Since reports are generated from this data warehouse computers with 64 bit versions of Windows Vista are not automatically included in KMS management pack reports To resolve this issue you can create a custom Computer Group on the OpsMgr 2005 console and add the 64 bit Windows Vista RTM KMS hosts to it KMS Host Failover If a KMS host fails you must install a KMS key on a new host and activate it You then need to ensure that the new KMS host has an SRV resource record in the DNS database If you install the new KMS host with the same computer name and IP address as the failed KMS host the new KMS host can use the DNS SRV record o
37. t of KMS requests from KMS 50 clients with License Status string Key Management Service KMS 11111 00140 008 800002 03 1033 product key ID Returns null if client 5358 0000 1102006 not applicable uint32 The count of KMS requests from KMS 50 dlv clients with License Status 0 Unlicensed A flag indicating whether the All licensing policy cache is stale required Page 20 Microsoft Corporation Volume Activation 2 0 Operations Guide SE eee ee ee ee SoftwareLicensing RequiredClientC uint32 The minimum number of clients Service ount required to connect to a Key i Management Service computer to enable volume licensing SoftwareLicensing Version i Version of the Software 6 0 5378 0 Service Licensing service SoftwareLicensing VLActivationInte i The activation frequency in KMS Service rval minutes of how often the KMS current computer should client contact the Key Management Service computer before the client is licensed SoftwareLicensing VLRenewalInter i The renewal frequency in Service val minutes of how often the current computer should contact the Key Management Service computer after the client is licensed New Properties only in Windows Vista SP1 and Windows Server 2008 SoftwareLicensing LicenseStatusRe uint32 The reason HRESULT for the OxHCOO4F009 Service ason current license status SoftwareLicensing LicenseStatus uint32 License status of this Product product s application OzUnlic
38. the Microsoft Activation Call Center to determined the specified blocked on the obtain a new MAK and install activate the system product key is blocked activation server 0xC004B100 The activation server MAK The key is Verify the key is the MAK provided by Microsoft determined that the computer unsupported Contact the Microsoft Activation Call Center to could not be activated verify MAK is valid OxCOO4COO8 The activation server KMS The KMS key KMS keys will activate up to 10 times on 6 determined that the specified has exceeded different computers If more activations are product key could not be the activation necessary contact the Microsoft Activation Call used limit Center OxCOO4CO20 The activation server reported MAK The MAK has MAKs by design have a limited number of that the Multiple Activation exceeded the activations Contact the Microsoft Activation Call Key has exceeded its limit activation limit Center to obtain a new MAK or increase the limit on existing MAK OxCOO4CO21 The activation server reported MAK The MAK has MAKs by design have a limited number of that the Multiple Activation exceeded the activations Contact the Microsoft Activation Call Key extension limit has been activation limit Center to obtain a new MAK or increase the limit on exceeded the existing MAK OxCOOAFO009 The software Licensing MAK Grace period Follow the Reduced Functionality Mode RFM Service reported that the expired before re
39. utes All 43193 Product aining before the parent application becomes unlicensed For Volume clients this is the remaining time before re activation is required SoftwareLicensing string Product Identifier 14478aca ea15 4958 ac34 did ato Product 359281101c9 SoftwareLicensing LicenseDepends string The dependency identifier for 14478aca ea15 4958 ac34 Product On the family of SKUs used to 359281101c8 determine license relationships for add ons SoftwareLicensing LicenseFamily string The family identifier for the SKU All 14478aca ea15 4958 ac34 Product used to determine license 35928110112 relationships for add ons ie q ee w r Product identified as an add on license Microsoft Corporation Page 18 Volume Activation 2 0 Operations Guide ms Name Tpe peser SoftwareLicensing LicenseStatus uint32 License status of this product s All 1 Product application O Unlicensed 1 Licensed 2 OOBGrace 3 O0TGrace 4 NonGenuineGrace SoftwareLicensing MachineURL string Software licensing server URL Retail http go microsoft com fwli Product for the binding certificate MAK nk LinkId 51099 KMS Product Enterprise edition SoftwareLicensing OfflineInstallatio Offline Installation Identifier of 00096384331525949359850 atp dli Product nid this product s application Used 68542536630814099736561 for offline activation Returns 40419231 null if a product key is not installed SoftwareLice
40. when KMS is enabled This is mainly umber used when KMS computer name is changed so it re publishes DNS RR No default This is KMS side registry setting DiscoveredKeyManagementServiceName REG SZ Cached KMS computer name through discovery on KMS KMS client No default client client No default client This is for use by Customer Support Services No default client KMS Events Logged in Windows Event Log Log file name except 12290 Windows Applications Logs Log file name 12290 Applications and Services Logs Key Management Service Event provider name Microsoft Windows Security Licensing SLC Source name Software Licensing Service Description Message Parameters Fields included in comma delimited string Name Description 12288 Client Request The client has sent an HRESULT Return code 0x0 generation activation request to failure or the key management after RPC service submit computer YonInfo Yn client 1 Flags note 1 Microsoft Corporation Page 26 Volume Activation 2 0 Operations Guide 12289 Client Description Message Parameters Fields included in comma delimited string kms01 contoso com 1688 CMID Client Machine ID 08c3bda0 c556 4b61 9e4e 7bf6d4df80be 206 114 2 30 VM Info Unused Licensing License status Status 0 Unlicensed 1 Licensed Activated 2 OOB grace 3 OOT grace 4 NonGenuineGrace Expiration minutes ActID Activation ID in NN d
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