Microsoft Server E800 User's Manual
Contents
1. Small Business Server 2000 Recovery Options Tip 8 Terminal Server Service is only support the NetServer L Series Frequently Asked Questions APPENDIX On Line Information and Software Sources Introduction This document was created by Hewlett Packard for the purpose of helping you install Microsoft Small Business Server 2000 on your HP NetServer based on procedures tested by HP The objective of this document is to provide the information needed to achieve the following tasks e Install Small Business Server 2000 from Diskette or CD ROM e Create boot diskettes from CD ROM e Configure system as Domain Controller and DNS Server e Change IP Address e Provide installation troubleshooting tips and tricks Before you start installing or upgrading to Small Business Server 2000 check the following documents and make sure you develop an action plan to complete the installation Use the following informational resources to help you e readIst txt Small Business Server 2000 CD ROM e readme doc Small Business Server 2000 CD ROM e Troubleshooting Tips and Tricks at the end of this document Requirements e Microsoft Small Business Server 2000 CD ROM e Target system to be tested with minimum of P166 Processor and 64Meg of RAM 128Meg Recommended e One or more Network Interface Cards NIC One or more hard drives Latest system BIOS update http www hp com Two or more clients for testing purpose Optional HP2. Business Server 2000 to use the second processor 1 Click Start select Settings select Control Panel and then select System 2 Click the Hardware tab and then click Device Manager 3 Double click the Computer branch to expand it Note the type of support you currently have 4 Double click the computer type listed under the Computer branch click the Drivers tab click Update Driver and then click Next 5 Click Display a list of known drivers for this device and then click Show all hardware of this device class 6 Click the appropriate computer type one that matches your current type except for multiple CPUs click Next and then click Finish Tip 4 Small Business Server 2000 Driver Signatures Small Business Server 2000 checks for digital signatures on driver files to help maintain system integrity During the installation or update of a driver if there is no matching signature file Small Business Server 2000 displays a Digital Signature not Found box To expedite release of new products drivers may be shipped by HP without signature files All Small Business Server 2000 drivers provided by Hewlett Packard are submitted to Microsoft for certification testing Upon completion of testing Microsoft produces signature files HP then posts the revised driver package at http www hp com If a signature warning is displayed during installation of a driver you may override the warning We recommend that you check the
3. HP recommends that you use the version indicated in this table or a later release Question Where do I get the driver s required to run Small Business Server 2000 Answer The initial release of Small Business Server 2000 includes all the drivers required to install Small Business Server 2000 on the NetServer s and DAC s listed in table 5 amp 7 of the appendix Future driver updates or new adapter driver s will be provided on the Hewlett Packard Navigator CD Or check http www hp com Question How do I configure the HP D5013 Network Interface Card for NIC teaming Answer NIC teaming is not supported with the D5013 Driver bundled with Small Business Server 2000 CD ROM You can identify this driver by looking at Device Manager driver date is 10 26 1999 and driver version is 4 1 6 67 0 Hewlett Packard is working on a future driver which will support this feature Question Can I upgrade my NetServer running Windows SBS 4 0 to Small Business Server 2000 Answer Yes Hewlett Packard tested with upgrade configurations However it is unpredictable if any application on your system will work after the upgrade Question Where can I get more information on Small Business Server 2000 Answer You may also use the following resources e www hp com e Small Business Server 2000 online help APPENDIX This section provides additional information to help add new components troubleshoot etc Table 1 List of NetServer platforms supp
4. for a suitable driver for my device radio button and click Next 6 Select the appropriate media checkbox and click next 7 Select the Install one of the other drivers check box and click Next 8 Select the driver on the floppy drive A and click Next 9 Restart your computer This is not required if you only have one NIC on your system Otherwise it is recommended to reboot to make sure other D5013 adapters get initialized properly 10 After restarting Windows connect to your network and test for connectivity Tip 6 Installation Fails to Boot after First Reboot Small Business Server 2000 installation fails to boot after the first reboot with an error indicating that something is wrong with the disk subsystem This problem is usually because the BIOS does not support Int13 extensions to handle drives gt 8G Workaround Create a partition of 2G or so to install Small Business Server 2000 For a fix to this problem check http www hp com to see if a new BIOS is available for the system or component providing the boot functionality Tip 7 Small Business Server 2000 Recovery Options In the event that the current installation of Small Business Server 2000 fails to boot this might happen after installing a new driver component software etc Small Business Server 2000 provides the following recovery options to help you gain access to your Small Business Server 2000 installation to replace damaged files and services for tro
5. the command prompt ping computername Where computername is the server name You should get four reply s from 100 100 100 1 if you don t get this result then there is a link problem which must be fixed before going any further 12 Test the link by doing a ping to one of the clients attached to the server for example ping 100 100 100 2 You should get four reply s from the client Attach Clients to Network Follow normal procedure to patch the clients to the proper hub with the server Domain Controller Setup The Small Business Server 2000 reference guide calls this process Promoting the server to a domain controller 1 Click Start Run and enter the command dcpromo 2 Click Next at the Active Directory Installation Wizard 3 Click Next at the Domain Controller Type to accept default Domain Controller for a new Domain radio button enabled 4 Click Next at the Create Tree or Child Domain to accept default Create a new domain tree radio button enabled 5 Click Next at the Create or Join Forest to accept default Create a new forest of domain trees radio button enabled 6 At the text box for Full DNS name for new domain type in the assigned DNS name for your server for example hostname com 10 11 12 13 14 15 16 17 18 19 20 Click Next The system will take a few minutes with the hour clock on the display before moving to next screen Click Next at the NetBI
6. the command prompt type makebt a If using a DOS or a Windows 95 or 98 system makebt32 a If using an NT system Follow the on screen instructions provided by the utility Starting the Installation Small Business Server 2000 Using Setup Diskettes 1 Boot from the Small Business Server 2000 Setup Boot diskette Follow instructions displayed replacing diskettes as necessary When prompted for the Small Business Server 2000 CD ROM place the CD in the drive and then proceed to Step 2 in the next section Installing Small Business Server 2000 to continue the installation Installing Small Business Server 2000 1 If you have opted not to use Setup Diskettes place the Small Business Server 2000 CD in the CD ROM drive Power off and on to reboot the system You will see a message that reads Setup is inspecting your hardware configuration Then the setup screen will be displayed NOTE If you experience any hang or issue during this time consult the Tips Tricks section of this document for help If you have new drivers to add then press F6 to add OEM SCSI DAC Read the message that shows at the bottom of the display indicating when to press F6 10 11 12 13 14 NOTE If the boot device driver is not included on the Small Business Server 2000 CD ROM for example the HP NetRAID 4M then do the following steps after pressing F6 a Press S to select additional hardware b Select Other and press Enter
7. Driver s diskette if installing devices that have no drivers included in the Small Business Server 2000 CD ROM Example HP NetRAID 4M HP Fiber Channel adapter Optional etc This driver s diskette may contain updated Small Business Server 2000 drivers for HP components Process Flow High Level View l 2 8 9 Locate and install optional components Install Small Business Server 2000 on NetServer as stand alone system Hardware status check with Device Manager tool Prepare all logical drives and shared directories Configure IP address as needed Attach clients to network Test network link using the ping utility Domain controller setup Create shared directories 10 Verify that all clients can access the shared directories 11 Perform a file copy test Installation Planning Sheet Complete the following table before you begin the installation process You will need this information in order to answer questions that you will be asked during the installation process Partition Table List target partitions User Name Organization Licensing Computer Name Admin Password Date Time Zone Workgroup or Domain Name Registration Key Installation Methods There are several ways of installing Small Business Server 2000 The most popular methods are listed below Select a method and go to the appropriate section of this guide to begin Depending upon you
8. HP Website for the latest driver package If available install new driver You can elect to have Small Business Server 2000 ignore signatures Right click My Computer select Properties Hardware then Driver Signing This is helpful if you are setting up multiple systems Digital signatures are a powerful way to ensure system integrity as you add drivers whether provided by Hewlett Packard or others to your system Tip 5 Upgrading D5013B NIC Drivers for Small Business Server 2000 Small Business Server 2000 installation automatically detects the HP D5013 NIC and installs the driver bundled with the Small Business Server 2000 CD ROM The following procedure will help you upgrade the driver using the Drivers Diskette created using the HP NetServer Navigator CD ROM See Manual Installation section of this document for instructions on how to create the drivers diskette To update the driver for the adapter 1 Insert the NIC driver diskette in floppy drive A 2 From the Control Panel double click the System icon select the Hardware tab and click the Device Manager button 3 Select Network Adapters and right click on the appropriate adapter listing to display its menu Then click the Properties menu option 4 From the Properties dialog box click the Driver tab and click the Update Driver button The Update Device Driver Wizard appears Click Next 5 At the prompt What do you want the wizard to do select the Search
9. Microsoft Small Business Server 2000 Installation Guide for HP NetServers E60 E800 LC2000 and HP Server tc3100 and tc4100 NOTICE The information in this document was last updated for the HP NetServer Navigator CD ROM version M 04 05 If you don t have the M 04 05 version CD ROM and you re obtaining this document from the HP web site as a reference to install an operating system be sure to also check the HP web site for the latest available drivers Copyright Hewlett Packard Company January 22 2002 Table of Contents Introduction Requirements Process Flow High Level View Installation Planning Sheet Installation Methods Automatic Installation Using the HP Navigator CD Manual Installation Creating the Drivers Diskettes Selecting the Manual Installation Method Installing Small Business Server 2000 Hardware Status Check Initialize Hard Drives Configure Server IP Address Attach Clients to Network Domain Controller Setup Troubleshooting Tips Tip 1 Upgrading from SBS 4 0 to Small Business Server 2000 Tip 2 Using the Small Business Server 2000 integrated backup utility with the HP NetServer E 60 bundled tape drive Tip 3 Upgrading Small Business Server 2000 from Uniprocessor HAL to Multiprocessor HAL Tip 4 Small Business Server 2000 Driver Signatures Tip 5 Upgrading D5013B NIC Drivers for Small Business Server 2000 Tip 6 Installation Fails to Boot after First Reboot Tip 7
10. OS Domain Name dialog box to accept default Domain NetBIOS name Click Next to accept Database and Log Locations default values Database Location C WINNT NTDS Log Location C WINNT NTDS Click Next to accept default Shared System Volume Folder Location C WINNT SYSVOL The system will display a dialog box that reads The Wizard can not contact the DNS Server Confirm your DNS configuration or install and configure a DNS server on this computer Click OK Click the Yes Install and config DNS on this computer radio button for this choice Click Next Click the Permissions compatible with pre Windows2000 Server radio button Click Next to continue Enter the Administrator password and click Next Review the Summary display and click Next to continue The system will start configuring the active directory display It shows an animation of a pencil writing on a note pad This will take a few minutes to complete If prompted insert Small Business Server 2000 CD ROM and click OK to continue Configuring active directory display shows again Click Finish to close the Wizard utility This completes the active directory installation Click Restart Now to reboot the system Remove CD ROM if present At the login prompt type in the password Click the Options button and verify that the Log on to HOST appears on the dialog box Click OK to start the logon process Troubleshooting Tips This section provides info
11. and supported system under Small Business Server 2000 Model CD ROM Type E60 IDE E800 IDE LC2000 IDE tc3100 IDE tc4100 IDE Table 5 This table provides a list of NetServers tested with Small Business Server 2000 Model WHQL CPU Max Video HP NIC ACPI BIOS MID Range RAM Date E60 16993 Dual 512M ATIRage D5013 Yes 4 06 21 Pentium IIC AGP PN IN 450 9 16 99 550 E800 TBD Dual 2G ATIRage D5013 Yes 4 06 01 Pentium XL PCI RH II 667 800 LC2000 N A Dual 4G ATIRage D5013 Yes 4 06 12 Pentium IIC PCI PV IN 533 10 28 99 733 tc3100 N A Dual 4G ATIRage TBD Yes TBD Pentium XL PCI TWWTs 1 4 MI 1 2 1 4 GHz tc4100 N A Dual 4G ATIRage TBD Yes TBD Pentium XL PCI Il 1 2 1 4 GHz Table 6A This table provides a list of Disk Array Adapters tested with Small Business Server 2000 Adapter P N BIOS Firmware Win 2K Max Boot Support Drive Size 1 NetRaid 4M D9161A V2 4 0 N A Yes N A NetRaid 2M_ P3411A G 01 02 H 01 07 Yes N A NetRaid 1M_ P3410A G 01 02 H 01 07 Yes N A NetRaid 1Si D2140A B 02 01 F 02 02 Yes N A NetRaid 3Si D5955A B 02 01 C 02 02 Yes N A NetRaid 1 D4992A A 04 03 A 04 03 Yes 2 8G NetRaid D4943A A 04 03 A 04 03 Yes 2 8G Mylex DAC N A N A N A No N A 1 There is no size limitation
12. ate the drivers diskette One method is to create the drivers diskette using a system booted from the Navigator CD The other method is to create the drivers diskette using a system that is running Windows NT Small Business Server 2000 or Windows 95 98 Creating the Drivers Diskette at the server after booting from the Navigator CD 1 Boot the system from the Navigator CD 2 From the NetServer Navigator Select a NOS screen select the operating system that you will be installing Then select Continue 3 From the Diskette Title window select the diskette that you want to create and then select Create Diskette s Follow the on screen instructions to create the desired diskette s Create the Drivers Diskette using a system running Windows NT Small Business Server 2000 or Windows 95 98 1 Insert the Navigator CD in the CD ROM drive on the Windows based system NOTE The system s monitor must be set for at least 800 x 600 resolution 2 Your system should auto detect the presence of the CD and start the Navigator process If your system does not auto start the Navigator process start it by executing LAUNCH32 EXE which can be found at the root level of the Navigator CD 3 Once the Navigator process has started select the target HP NetServer system from the drop down menu and select Continue 4 From the NetServer Navigator Select a NOS screen select the operating system that you will be installing Then select Continu
13. c When prompted to insert driver diskette please insert the target adapter driver s diskette created with the HP Navigator CD ROM Press Enter to continue d Select the target device driver from the list provided on the display For example if you have the HP NetRAID 4M select Hewlett Packard NetRAID 4M RAID CONTROLLER e If you have no other drivers that you need to install press Enter to continue with the installation Press Enter to continue at the Small Business Server 2000 Server Setup Setup Notification screen Press Enter to continue at the Small Business Server 2000 Server Setup Welcome to Setup screen Press C to continue Setup at the Setup has determined that your computer s startup hard disk is new prompt Press F8 to accept the licensing agreement At the drives partitioning screen select the target drive If you want to use the entire drive to install Small Business Server 2000 then press Enter Otherwise press C to create a drive a partition In this example we will create a 2GB partition Please note that Small Business Server 2000 does not have the 2GB partition size limitation present on NT 4 0 Type 2048 and press Enter at the Create partition size prompt HP recommends that you create all the partitions needed for each hard drive present on your system at this time Select the target drive to be used to install Small Business Server 2000 Press Enter Select Format the partition usi
14. e 5 At the NetServer Navigator Main Menu screen select Diskette Library 6 From the Diskette Title window select the diskette that you want to create and then select Create Diskette s Follow the on screen instructions to create the desired diskette s Selecting the Manual Installation Method Before using this method of installation decide whether you want to install Small Business Server 2000 using Setup Diskettes or by booting directly from the Small Business Server 2000 CD e If you wish to create Setup Diskettes perhaps because you have other systems that do not support booting from CD proceed to the following section Creating Setup Diskettes If you want to start the setup by booting directly off the Small Business Server 2000 CD supported for all NetServers proceed to the following section Installing Small Business Server 2000 Creating Setup Diskettes If you opt for starting the Small Business Server 2000 installation from Setup Diskettes do the following 1 5 You need four blank formatted diskettes Label them as listed below Small Business Server 2000 Setup Boot Small Business Server 2000 Setup Disk 2 Small Business Server 2000 Setup Disk 3 Small Business Server 2000 Setup Disk 4 Place the Small Business Server 2000 CD on a system running Windows NT or Windows 95 or 98 Open a command prompt and change to the d bootdisk directory assuming that D is your CD ROM drive At
15. for non boot drives 2 Must install adapter in BUS 0 Table 6B This table indicates Small Business Server 2000 support for HP NetRAID disk array controllers Model NetRAID 1 1Si 3Si 1M 2M 4M E60 No No Yes Yes Yes Yes No E800 No No Yes Yes Yes Yes No LC2000 No No Yes Yes Yes Yes Yes tc3100 No No No No Yes Yes No tc4100 No No No No Yes Yes Yes Table 6C List of NeRAID 4M 2M and 1M adapters supported with Small Business Server 2000 Model Max 4Ms Max 2Ms Max 1Ms Slotting Supported Supported Supported preferences E60 None 3 6 N A E800 None 3 6 N A LC2000 2 3 6 Slots 5 6 because 5 6 are 64 bit slots 1 4 are 32 bit slots and 3 4 have insufficient air flow tc3100 None TBD TBD TBD tc4100 None TBD TBD TBD On Line Information and Software Sources Microsoft World Wide Web access http www microsoft com HP Internet World Wide Web site http www hp com HP Server Online Documentation CD included with your system includes all HP Server documentation online
16. fy if the installed drivers are digitally signed A In the Device Manager click on the device e g HP NETRAID 1M 2M that want to verify Right click on that device Click Properties option Click on Driver Tab m g oe Locate the Digital Signer If the driver of that device is digitally signed then it will display MS Windows 2000 Publisher or Microsoft Windows Hardware Compatibility Publisher If the driver of the device is not digitally signed we recommend that you check the HP Website http www hp com for the latest driver package If available install the new driver Check the Event viewer to make sure that there are no errors in the log Click on Start Programs Administrative tools Event viewer NOTE A warning message with source DHCP and errors with sources W3SVC and SMTPSVC may appear in the System Log of Event Viewer These warning and errors will go away after configure all IP addresses for all Ethernet adapters Exit event viewer Initialize Hard Drives To start the disk administrator use the following procedure Click Start Programs Administrative Tools Computer Management If necessary click the sign next to Storage to open this folder Double click Disk Management The Write signature and Upgrade wizard will start if you have new hard drives with no signatures on them Follow the instructions provided by the wizard to create the new hard drive signature Perform formatting and
17. ng the NTFS file system and press Enter The installer will format and copy files to the hard drive The system will then reboot Click Next to continue at the Setup Wizard first dialog box The Installing Devices screen will be shown with a progress bar on the display This may take 10 to 15 minutes 15 16 17 18 19 20 21 22 23 24 25 26 Dek 28 29 Note If you see a dialog box titled Digital Signature Not Found Please click Yes to continue the installation and read Tip 4 in the troubleshooting section of this guide Click Next at the regional Settings screen At the Personalize Your Software screen enter a name and organization Then click Next Enter the product license key At the Computer Name and Administrator Password type in your computer name administrator password and password confirmation Then click Next Click Next at the Small Business Server 2000 Component screen to accept default values Enter the proper date and time and click Next The Networking Setting screen starts with a progress bar chart Click Next to accept the default Typical settings The Installing Components screen starts with a progress bar chart It takes about 20 minutes to complete this section The wizard will then start the Performing Final Tasks section to complete the installation Click Finish to complete the installation Remove the CD from the drive The system will then reboo
18. orted by the method called Automatic Boot from Hewlett Packard Navigator CD ROM for Note See Table 6 for a list of tested and supported system under Small Business Server 2000 Model HP Auto CD Boot SBS 2000 Also see Tip Install Support Supported Supported E60 Yes Yes Yes E800 Yes Yes Yes LC2000 Yes Yes Yes tc3100 Yes Yes Yes tc4100 Yes Yes Yes Table 2 List of embedded SCSI chip set for each NetServer Note See Table 6 for a list of tested and supported system under Small Business Server 2000 Model SCSI Adapter Ultra SCSI Channel A B E60 Adaptec 7895 Wide A B E800 Symbios 896 Ultra2 A B LC2000 Symbios 897 Ultra2 A B tc3100 LSI53C1010 Ultra3 A B tc4100 LSI53C1010 Ultra3 A B Table 3 List of embedded Video Product Name and Driver Name for each NetServer Note See Table 6 for a list of tested and supported system under Small Business Server 2000 Model Video Adapter E60 ATIRage IIC 4M AGP E800 ATIRage XL 8M PCI LC2000 ATIRage IIC 2M tc3100 ATIRage XL 8M PCI tc4100 ATIRage XL 8M PCI The driver is not provided by Hewlett Packard Users should use the driver bundled with Windows NT CD ROM Note Video adapters with 1M can be upgraded to 2M Table 4 This table provides a list of CD ROM type for each NetServer Note See Table 6 for a list of tested
19. ot loophole Since NTLDR loads Boot Load drivers these drivers bypass the IO Manager s safe Mode check Recovery Console RC Boot Recovery Console can be used when safe boot fails You can enter RC in two ways booting from Small Business Server 2000 CD ROM or by installing the recovery console boot on your system It is recommended to install the recovery console RC immediately after installing Small Business Server 2000 Start RC Booting from Small Business Server 2000 CD ROM If you have a need of booting the Small Business Server 2000 recovery console but this feature is not installed on the system use the following procedure to boot the RC from the Small Business Server 2000 CD ROM 1 Insert the Small Business Server 2000 CD ROM and start the reboot sequence 2 Press any key when prompted to start booting from the Small Business Server 2000 CD ROM 3 Press F10 at the Welcome to Setup screen NOTE This is an undocumented option The bottom of the display is asking you to press Enter R or F3 4 The system will display a menu asking to select the instance of the NOS you want to boot For example it displays 1 C WINNT 5 Type and press Enter 6 Type the administrator password when prompted 7 Atthe command prompt type help and proceed to achieve your objective 8 Type exit when done troubleshooting Installing RC 1 Insert Small Business Server 2000 CD ROM If CD ROM auto start is enabled click exi
20. partitioning NOTE There are two types of hard drive configuration Dynamic and Basic You can select the appropriate type by right clicking on the drive icon on the screen Dynamic drives are used to create volumes which can contain more than one physical hard drive Basic drives are used to create primary or local partitioned drives Configure Server IP Address During the installation process the system was configured to use DHCP Also when no DHCP server is found on the network the system will auto configure a random IP address to start functioning It is important that you configure the proper IP address to be able to communicate with the clients Configuring IP Address Steps l 2 Right click My Network Places Click Properties Double click Local Area Connection There is one Local Area Connection icon for each Network Interface Card NIC present on the system Identify the proper NIC by browsing each one Click Properties at the Local Area Connection Status screen Click Internet Protocol TCP IP Click Properties Click Use the following IP address Enter appropriate IP address selected on the planning section listed above For example 100 100 100 1 Click the OK button to continue 10 Open a command prompt window to verify the TCP IP configuration Enter the command ipconfig all You should get a display showing the configuration information you entered above 11 Test the link by entering the following at
21. r system and its configuration it may also be necessary to create a drivers diskette 1 Automatic Installation boot from the HP Navigator CD and run the Configuration Installation utility Supported on all HP NetServer systems 2 Manual Installation do the following e Create the HP NetServer Small Business Server 2000 drivers diskettes using the HP NetServer Navigator CD ROM e Select one of the following methods for installation Create Small Business Server 2000 Setup diskettes Use those diskettes to begin the installation Insert and use the Small Business Server 2000 CD when prompted Or Boot directly from the Small Business Server 2000 CD to begin the installation Automatic Installation Using the HP Navigator CD HP recommends that you follow this method to install Small Business Server 2000 This is the easiest method because it requires less user intervention Following are the steps to complete the installation of Small Business Server 2000 using the HP Navigator CD 1 Boot the system from the HP Navigator CD 2 From the NetServer Navigator Select a NOS screen select the operating system that you will be installing Then select Continue 3 At the main menu select Configure the Server 4 Then select Guided Setup and follow the instructions on the screen Manual Installation Creating the Drivers Diskette Before you begin use one of the following two methods that can be used to cre
22. rmation about known issues solutions and workaround Tip 1 Upgrading from SBS 4 0 to Small Business Server 2000 It is possible to upgrade from any edition of NT 4 0 including Terminal Server to Small Business Server 2000 Please refer to the readme doc on the Small Business Server 2000 CD and the Small Business Server 2000 Setup Guide for information on how to perform the upgrades Tip 2 Using the Small Business Server 2000 integrated backup utility with the HP NetServer E 60 bundled tape drive The backup utility in w2k has a Backup Destination pull down menu with the following choices File minQIc Travan The T20 tape drive shipped with the NetServer E 60 requires that you set this option to minQIC when using 20GB cartridge If you plan to use an 8GB cartridge read only mode supported then change this setting to Travan The T4 tape drive shipped with the NetServer E 50 requires that you set this option to Travan The T4 tape drive only supports 8GB cartridges It you don t set this option properly the backup utility will report that either the tape drive is broken or the media is full Tip 3 Upgrading Small Business Server 2000 from Uniprocessor HAL to Multiprocessor HAL If you have a uni processor system running Small Business Server 2000 and a second processor is added the plug and play feature in Small Business Server 2000 will not auto detect the second processor Fix Use the following procedure to configure Small
23. t from the hard drive NOTE There may be a period of time with no apparent activity after it displays a message that reads OS Loader Version 5 0 Be patient Follow screen instructions to logon Enter user id and password Click CANCEL to close the Setup needs the location of the Small Business server 2000 Setup files Small Business server 2000 has been installed successfully additional applications can now be added Read Tip 7 to install the Small Business Server 2000 Recovery Console to enhance the system s configuration Hardware Status Check In this section you will run the Device Manager tool to identify any issues with the installed devices or resource conflicts l Right click My Computer 10 11 Click Properties This brings up the System Properties panel Click the Hardware tab Click the Device Manager button Verify that no devices have either a yellow band or question mark symbol next to it See following note for pointer to exceptions Yellow means that there is a resource issue with the device Question means that the device is unknown If no or symbols are reported then you are done Go to step 9 Otherwise do the next step Double click on each of the devices with or Note the Device Status message Or if a printer is available use the View Print from the menu to get a report See table 5 to verify any errors detected in steps 6 and 7 Veri
24. t to close the applet 2 Open a command prompt and type D I386 WINNT32 CMDCONS and press Enter Where D is the CD ROM drive letter 3 Follow the screen instructions to complete the RC installation Booting RC 1 Shutdown and Restart system 2 Select Small Business Server 2000 Recover Console from the boot menu 3 The system will display a menu asking to select the instance of the NOS you want to boot For example it displays 1 C WINNT 4 Type 1 and press Enter 5 Type the administrator password when prompted 6 At the command prompt type help and proceed to achieve your objective 7 Type exit when done troubleshooting NOTE The file access security can prevent you from getting to files Tip 8 Terminal Server Service is only supported on the L Series NetServers Terminal Server Service is only support the NetServer L Series Frequently Asked Questions Question What NetServer BIOS version do I need to run Small Business Server 2000 Answer Table 5 provided in the appendix of this document provides a list of NetServer and BIOS versions used to test with Small Business Server 2000 HP recommends that you use the version provided in this table or a later release Question What HP Disk Array BIOS Firmware version do I need to run Small Business Server 2000 Answer Table 6 provided in the appendix of this document provides a list of Disk Array BIOS Firmware versions used to test with Small Business Server 2000
25. ubleshooting purpose It is recommended that you install the Recovery Console as listed on this document to enhance the system configuration Last known good configuration Activated by pressing F8 during the system process of Small Business Server 2000 and selecting Last Known Good Configuration from the menu This boot mode is used in the case that the system fails to boot after installing a new software or driver The system will use the previous registry setting to initialize and boot the system Safe Mode Boot Activated by pressing F8 during the system boot It provides minimal configuration with required drivers and services The safe mode boot provides three options 1 Standard safe mode boot Provides no network services or drivers 2 Networking disabled Includes networks services and drivers 3 Directory services restore mode Brings system up with directory services disabled with the intent of recovering active directory Safe mode boot is guided by the registry key hkIm CurrentControlSet Control SafeBoot with the use of the Minimal and Network subkeys The IOManger and service control manager looks at the resgistry to load the driver and services This way it will avoid loading a problematic driver or service 4 Command prompt Provides an alternate command shell CMD EXE instead of the explorer This is dictated by the registry key hklm system CurrentControlSet Control SafeBoot AlternateShell There is a Safe Mode bo
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