Lucent Technologies Voice Terminal 8410 User's Manual
Contents
1. You hear confirmation tone To adjust ringer volume if necessary speaker is not active 1 To raise the volume press the right half of the Volume control button labeled N to lower the volume press the left half of the Volume control button labeled V SEND ALL CALLS To send all calls except priority calls to coverage 1 While on hook press softkey below SAC for display users or Press Send Calls or Dial Send All Calls access code To cancel Send All Calls 1 While on hook press softkey below SAC for display users or Press Send Calls or Dial Send All Calls cancel code SPEAKERPHONE NOTE To use this feature your voice terminal must be set for the Speakerphone speak and listen feature To place answer a call without lifting the handset or to use speakerphone with any feature 1 Press Speaker 2 Place or answer call or access selected feature 3 Adjust speakerphone volume if necessary To raise the volume press the right half of the Volume control button labeled N to lower the volume press the left half of the Volume control button labeled NV To prevent the other party from hearing you 1 Press Mute Red Mute light goes on 2 Press Mute again to resume talking to party Red Mute light goes off To change from speakerphone to handset 1 Pick up2. N To stop timer press Menu and the softkey below Timer or Press Timer again TRANSFER To send present call to another extension or outside number 1 Press Transfer 2 Dial number where call is to be transferred 3 Press Transfer again 4 Hang up Prepared by Issue 2 February 1997 BCS Product Copyright 1997 Documentation Development Lucent Technologies Middletown NJ 07748 9972 Printed in USA 10
3. for retrieval at any extension NOTE Press the softkey below CPark for display users or press Call Park and hang up otherwise do this 1 Press Transfer 2 Dial Call Park access code 3 Press Transfer again 4 Hang up To retrieve a parked call from any extension 1 Dial Answer Back access code 2 Dial extension where call is parked CALL PICKUP To answer a call placed to a member of your pickup group 1 Press softkey below CPkUp for display users or Press Call Pickup or Dial Call Pickup access code CONFERENCE To add another party to a call for a total of up to 6 parties 1 Press Conf Dial number of new party and wait for answer Press Conf again A O N Repeat Steps 1 through 3 for additional conference connections To add a call you have put on hold to another call to which you are connected 1 Press Conf You are given a new call appearance 2 Press call appearance of call on hold first call 3 Press Conf again To drop the last party added to a conference call 1 Press Drop DIRECTORY display feature To search directory for a name 1 Press the softkey below Dir for display users or Press Directory N Key in name with dial pad last name comma use first name or initial 3 Press for next directory name NOTE If
4. handset and talk To change from handset to speakerphone 1 Press Speaker 2 Hang up handset To end a speakerphone call 1 Press Speaker again to hang up NOTE With a DEFINITY G8V3 or later if the person you are talking with hangs up first the call will be disconnected If you press Speaker you will get dial tone STORED NUMBER display feature To see number stored on an AD button 1 Press the softkey below View for display users or Press Stored 2 Press selected AD button To see the last number you dialed 1 Press the softkey below View for display users or Press Stored N Press the softkey below Last or if Last is not available on your display press LastDialed or Dial the Last Number Dialed access code To test the lights and display if applicable on your voice terminal 1 Press and hold down Test Green Test light goes on Button lights go on in two separate groups and if your terminal has a display all display segments fill in 2 To end test release Test TIME DATE display feature To see time and date 1 Press softkey below TmDay for display users or Press Time Date TIMER display feature To see elapsed time 1 To start timer press Menu and the softkey below Timer for display users or Press Timer
5. or Press AutoCallBk 2 Hang up You hear a 3 burst priority ring when both you and the called extension are idle Pick up handset to be connected to call To cancel Automatic Callback 1 While on hook press softkey below AutCB again for display users or Press AutoCallBk again oy Rote 755 7 Xe ere S10 ii i To answer a call for a coworker for whom you are a coverage point 1 Press the call appearance of incoming call when ring begins or green light flashes To talk privately with a coworker after answering a redirected call 1 Press Transfer Call is put on hold 2 Press Consult or Dial coworker s extension Discuss call if appropriate If coworker is not available press the call appearance button next to the fluttering light to reconnect to the call or Press Transfer again to send call to coworker or Press Conf to make it a 3 party call CALL FORWARDING ALL CALLS To temporarily redirect all calls to an extension or outside number 1 Press softkey below CFrwd for display users or Press Call Fwd or Dial Call Forward access code 2 Dial extension or number where calls will be sent 3 Hang up To cancel Call Forwarding 1 While on hook press softkey below CFrwd for display users or Press Call Fwd again or Dial Call Forward cancel code CALL PARK To park a call at your extension
6. you want to dial the displayed number press Call Display if available or press Exit and then dial the number using the dial pad EXIT NORMAL display feature When you are ready to leave Display or Softkey Mode and return to Normal call handling Mode 1 Press Exit HOLD To put a call on hold 1 Press Hold To answer a new call while active on another 1 Press Hold 2 Press call appearance of incoming call To return to held call 1 Press call appearance of held call LAST NUMBER DIALED To automatically redial the last number you dialed 1 Press softkey below Last for display users or Press LastDialed or Dial Last Number Dialed access code LEAVE WORD CALLING LWC To leave a message after dialing an extension 1 Press softkey below LWC for display users or Press LWC before hanging up your handset To leave a message without ringing an extension 1 Press softkey below LWC for display users or Press LWC or Dial Leave Word Calling access code 2 Dial extension To cancel a Leave Word Calling message 1 Press the softkey below CnLWC for display users or Press Cancel LWC or Dial Leave Word Calling cancel code N Dial extension PRIORITY CALLING To place a priority call 3 burst ring 1 Press the softkey below PCall for display users or Press Priority or Dial Pri
7. Lucent Technologies Bell Labs Innovations DEFINITY Enterprise Communications Server ECS Release 5 8410 Voice Terminal Quick Reference 555 230 764 Comcode 107672974 Refer to the procedures on this card to use the features on your 8410 voice terminal The features here are listed in alphabetical order In the spaces provided write the feature access codes for your system For more information about any of these features see your system manager or refer to the DEFINITY Enterprise Server ECS Release 5 8410 Voice Terminal User s Guide 555 230 763 USING THE SOFTKEYS If your 8410 has a display you may be able to access up to 12 features with the softkeys You can activate available softkey features by pressing Menu and then the softkey below the feature abbreviation If the feature you want to use is not on the bottom line of the display press Next or lt Prev until you see the feature you wish to access When the feature is active an arrow appears above the feature However if the feature requires you to dial a telephone number or extension such as Call Forwarding you will temporarily see the digits you are dialing rather than the arrow above the feature name ABBREVIATED DIALING AD To program reprogram an AD button 1 Pick up handset NOTE For speakerphone users press a call appearance button or press Speaker 2 Press softkey below Prog fo
8. ority Calling access code N Dial extension or wait for party to answer RESET SPEAKERPHONE NOTE You can use this feature only if the Reset Spkr label appears under the Speaker button To adjust the speakerphone to the surrounding room acoustics 1 While on hook press Shift and then press Speaker You hear a series of tones SELECT RING and RINGER VOLUME To select a personalized ring 1 If your 8410 has a Shift button press Shift and then press Hold if your 8410 has a Ring button press Ring Current ringing pattern plays N To cycle through all eight ring patterns if your 8410 has a Shift button continue to press and then release Hold to hear each subsequent pattern if your 8410 has a Ring button continue to press and then release Ring to hear each new pattern NOTE If your 8410 has a display you can also press Next Or Prev to cycle through the eight ringing patterns 3 To set your selected ringing pattern if your 8410 has a Shift button press Shift when you hear the desired ringing pattern if your 8410 has a Ring button do not press Ring anymore You will hear the selected ringing pattern two more times and then it will be automatically saved
9. r display users or Press Program or Dial AD Program access code 3 Press AD button to be programmed 1 7 Dial outside number extension or feature access code you want to store up to 24 digits Press Repeat Steps 3 through 5 to program additional buttons Hang up To place an AD call 1 2 Pick up handset or press Speaker Press selected AD button To program reprogram an outside number extension or feature access code into a personal list 1 N Oo Oo fF W 8 Pick up handset NOTE For speakerphone users press a call appearance button Press softkey below Prog for display users or Press Program or Dial AD Program access code Dial Personal List number 1 2 or 3 Dial list item 1 2 3 Dial number you want to store up to 24 digits Press Repeat Steps 4 through 6 to program additional items on the same list Hang up To place a call using an AD list button or access code 1 2 Press Pers List or Grp List or Sys List or Dial appropriate AD List access code Listi List 2 List 3 NOTE An Enhcd List may also be available Dial desired list item 1 2 3 AUTOMATIC CALLBACK To automatically place another call to an extension that was busy or did not answer 1 During call attempt press softkey below AutCB for display users
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