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Linksys SPA9000 User's Manual

1. Follow the instructions for your selection VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 20 1 to Record a If you entered 1 you will hear You may record your message after the tone When finished press b After you record the message you will hear To save enter 1 To review enter 2 To re record enter 3 To exit enter c Follow the instructions for the entry you have selected If you entered 1 the new message will be saved You will be returned to the menu described in step 5 If you entered 2 you will hear the message played You will be returned to the menu described in step If you entered 3 you will be returned to the menu in step a If you entered you will be returned to the menu in step 5 2 to Review If you entered 2 you will hear the message played You will be returned to the menu described in step 5 3 to Delete a If you entered 3 you will hear Enter 1 to confirm enter to exit b If you entered 1 the message will be erased You will be returned to the menu described in step 5 If you entered you will be returned to the previous menu described in step 5 to Exit If you entered you will be returned to the previous menu in step 4 Through the Web based Utility you can configure the auto attendant to answer calls in a specific number of seconds By default the auto attendant answer delay is set to 12 seconds for the daytime hours while it is se
2. Make sure you have the following for the computer you are using e TFTP server software to convert the music file for example to the raw G711u format e its local IP address You can use any TFTP server software and any music conversion program that supports the raw G711u format To find the local IP address of this computer follow these instructions 1 Click Start 2 Click Run 3 Enter cmd in the Open field and click the OK button 4 Atthe prompt enter ipconfig and press the Enter key 5 The local IP address of the computer will be displayed Write it down you will use it later VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Instructions for Converting the Music File The System only supports the raw G711u format Follow these instructions to convert your music file to the supported format 1 Open the music conversion program you use 2 Convert the music file to this format e Raw Type p Law e Frequency 8 kHz e Bits per Sample 8 Kps e Channels Mono The music file should be encoded in G711u format at 8000 samples second It should not contain any extra header information and its maximum length is 65 536 seconds 524 288 bytes 3 Save the converted music file to the TFTP filesystem root directory This file must be saved in the root directory so the TFTP server can upload it to the System later Instructions for Configuring the IP Telephony
3. Option successful hang up the phone The System will automatically reboot Factory Reset 73738 Press 1 to confirm If necessary enter the password The Press star to cancel System will request confirmation enter 1 to confirm You will hear Option successful Hang up the phone The System will reboot and all settings will be reset to their factory default settings NOTE This feature be protected by a password available only from your ITSP If you need to enter a password refer to the following section Entering a Password 17 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 IP Telephony System Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Change 79228 Press 0 to use the Use this setting to select the Auto Attendant Nighttime auto attendant based on day and time Press 1 to use the Daytime Auto Attendant Press 2 to use the Auto Attendant Press 3 to use the Weekend Holiday Auto Attendant auto attendant you want to use You can have the auto attendant change depending on the day and time or you can use one auto attendant for all days and hours Make sure the auto attendant you select has been enabled through the Web based Utility otherwise the auto attendant feature will not work For more information refer to Chapter 6 Using the Web based
4. SIP screen of the Web based Utility Prompts for the Auto Attendant The auto attendant prompts are configured through the Interactive Voice Response Menu To access these settings follow these instructions 1 Using one of the analog telephones connected to the System press in other words press the star key four times 2 Wait until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit 3 Press 72255 to access the auto attendant message settings Refer to Chapter 5 Using the Interactive Voice Response Menu for more details VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 90 The System can store up to 94 5 seconds audio excluding the default messages Prompts 1 4 The maximum length of any message is one minute The recorded messages will be encoded with G711U and saved in flash memory Status information for these messages is found in the Auto Attendant Prompt Status section of the Voice Info screen of the Web based Utility Each message is internally referred to as Prompt x x being a number ranging from 1 to 10 You can customize the default prompts and add six additional prompts When you reset the System to its factory default settings customized messages will be erased and prompts 1 4 will be restored to their default messages Table 3 Default Auto Attendant Prompts Prompt ID Default Audio
5. 3 more digits immediately internal calls Refer to Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users for more details When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes 44 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The Voice Provisioning Screen Use this screen to configure service provisioning settings IMPORTANT most cases you should not change these settings unless instructed to do by AN your ITSP Configuration Profile Provision Enable The configuration profile must be requested by the System and cannot be pushed from a provisioning server although a service provider can effectively push a profile by remotely triggering the request operation via SIP NOTIFY To enable the provisioning feature select yes Otherwise select no The default is yes Resync On Reset This feature lets you force the System to resync with the provisioning server when it powers on or reboots Select yes or no from the drop down menu The default is yes Resync Random Delay The System uses this feature to uniformly scatter resync requests from multiple devices over a period of time Enter the period of time in seconds The default is 2 Resync Periodic The System uses this feature to resync on a periodic basis Enter the interval in seconds The default is 3600 Resync Error R
6. Enter http 192 168 0 1 admin voice advanced On the Voice Info screen check to see if the Line 1 Status indicates that the Registration State says Registered If itis not registered then verify that the User ID Proxy and Password supplied by your Internet Telephony Service Provider ITSP are valid these settings are configured on the Line 7 screen 3 I made a call from an outside line and did not hear a ring tone after entered the extension number First try again and make sure you entered the extension number correctly If you still do not hear a ring tone then follow these steps A B C Open the web browser on the administration computer Enter http 192 168 0 1 admin voice status On the PBX Status screen make sure the Internet phone for that extension number is registered VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 70 made call from an outside line and the auto attendant says a valid extension please try again However can make outgoing calls from the Internet phone with that extension number Follow these steps A Open the web browser on the administration computer B Enter http 192 168 0 1 admin voice advanced C Click the SIP tab D On the Voice SIP screen add the extension number to the Auto Attendant dial plan When an outside line calls the System it rings one time and then goes to the auto attendant By default if n
7. Hook Flash Tx Method Select the method for signaling hook flash events None AVT or INFO None does not signal hook flash events AVT uses RFC2833 AVT event 16 INFO uses SIP INFO with the single line signal hf in the message body The MIME type for this message body is taken from the Hook Flash MIME Type setting The default is None FAX Disable ECAN If enabled this feature will automatically disable the echo canceller when a fax tone is detected To use this feature select yes Otherwise select no The default is no VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 63 Release Unused Codec This feature allows the release of codecs not used after codec negotiation on the first Call so that other codecs can be used for the second line To use this feature select yes Otherwise select no The default is yes FAX Enable T38 To enable the use of the ITU T T 38 standard for faxing select yes Otherwise select no The default is yes FXS Port Polarity Configuration Idle Polarity Select the polarity before a call is connected Forward or Reverse The default is Forward Caller Conn Polarity Select the polarity after an outbound call is connected Forward or Reverse The default is Forward Callee Conn Polarity Select the polarity after an inbound call is connected Forward or Reverse The default is Forward When you have finished making changes click the Submit All Changes button to save the c
8. Service Annc Extension Codes Enter the extension codes for service announcements Outbound Call Codec Selection Codes Prefer G711u Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 017110 Force G711u Code This is the dialing code that will make this codec the only codec that can be used for the associated call The default is 027110 Prefer G711a Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 2017111 Force G711a Code This is the dialing code that will make this codec the only codec that be used for the associated call The default is 2027111 Prefer G723 Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 01723 Force G723 Code This is the dialing code that will make this codec the only codec that can be used for the associated call The default is 02723 Prefer G726r16 Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 20172616 Force G726r16 Code This is the dialing code that will make this codec the only codec that can be used for the associated call The default is 20272616 Prefer G726r24 Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 0172624 Force G726r24 Code This is t
9. gt 2 9 exnxeneexSOl 3 2 9 Figure 6 39 Voice FXS 1 Screen Dial Plan Streaming Audio Server SAS SAS Enable SAS DLG Refresh 19 SAS Inbound Sink Figure 6 40 Voice FXS 1 Screen Streaming Audio Server Call Feature Settings Bled Attn xter Enable er Cont TE Figure 6 41 Voice FXS 1 Screen Call Feature Settings 61 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Enable IP Dialing To use IP dialing select yes Otherwise select no The default is no Emergency Number This is a comma separated list of emergency number patterns If the outbound call matches one of the patterns then the System will disable hook flash event handling Hook flash event handling will be restored to normal when the phone is on hook again If you leave this field blank then the System will have no emergency number Mailbox ID Enter the ID number of the mailbox for this line Audio Configuration sudo Coniuraton Preferred Codec Select a preferred codec for all calls The actual codec used in a call still depends on the patil ren outcome of the codec negotiation protocol Select one of the following G711u G711a 6726 16 6726 24 6726 32 6726 40 G729a 6723 The default is 6711 6726 32 Enable 9726 40 Enable OTMF Process INFO Silence Supp Enable To enable silence suppression so that silent audio frames are not transmitted select y
10. isseparat Is simbolu jindika li dan il prodott g andu jintrema separatament minn ma l iskart domestiku regolari Hija responsabbilt tieg ek li tarmi dan it tag mir kull tag mir ie or ta l elettriku u elettroniku permezz ta fa ilitajiet ta bir appuntati apposta mill gvern jew mill awtoritajiet lokali Ir rimi b mod korrett u r ri ikla jg in jipprevjeni konsegwenzi negattivi potenzjali g all ambjent u g as sa a tal bniedem G al aktar informazzjoni dettaljata dwar ir rimi tat tag mir antik tieg ek jekk jog bok ikkuntattja lill awtoritajiet lokali tieg ek is servizzi g ar rimi ta l iskart jew il anut minn fejn xtrajt il prodott Magyar Hungarian K rnyezetv delmi inform ci az eur pai uni s v s rl k sz m ra A 2002 96 EC sz m eur pai uni s ir nyelv megk v nja hogy azokat a term keket amelyeken s vagy amelyek csomagol s n az al bbi c mke megjelenik tilos a t bbi szelekt latlan lakoss gi hullad kkal egy tt kidobni A c mke azt jel li hogy az adott term k kidobasakor a szokv nyos h ztart si hullad kelszallitasi rendszerekt l elk l n tett elj r st kell alkalmazni Az On felel ss ge hogy ezt s m s elektromos s elektronikus berendez seit korm nyzati vagy a helyi hat s gok ltal kijel lt gy jt redszereken kereszt l sz molja fel A megfelel hullad kfeldolgoz s seg t a k rnyezetre s az emberi eg szs gre potenci lisan rtalmas nega
11. s detallada sobre la eliminaci n segura de su aparato usado consulte a las autoridades locales al servicio de recogida y eliminaci n de residuos de su zona o pregunte en la tienda donde adquiri el producto AAnvika Greek Lroixeia TrEpIBAAAOVTIKNS TTEAGTES EVTOS Eupwrraikns Evwons 2002 96 EC atraitei o EFoTrAIaud PEPE AUTO GUUBOAO TOU TIPETTE UE KOIVOTIKG GUUBOAO UTTOSEIKVUE OT AUTO 8a TrpETTE EEXWPIOTG GuVABN Eiote utreu8uvoc yia Tou GAAOU NAEKTOIKOU KAI NAEKTPOVIKOU EEOTTAIGHOU EYKATACTACEWV CUYKEVTOWONS TAPEXOVTAI ATT TO TOTTIKES OWOTH aVaKUKAWON OUVETTEIWV TrEpIBGAAOV Kal Ma TTANPOMOPIES OXETIKA TOU Gag E OTTAIOUOU ETTIKOIVWVNOTE HE TIC TOTTIKES TIC UTIN
12. shows a valid IP address from your ISP Power off your network devices including the System cable DSL modem and router if you have a separate router Wait 30 seconds and power on the cable DSL modem first Then power on the router if used System and other network devices Check the Router Status tab of the System s Web based Utility to see if you get an IP address VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 75 12 1 able to access the System s Web based Utility Setup page A Refer to Problem 10 want to test my Internet connection to verify that your computer is properly connected to the System B Refer to Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter to verify that your computer has an IP Address Subnet Mask Gateway and DNS Seta static IP address on your system refer to Problem 9 need to set a static IP address on a PC D Refer to Problem 17 am PPPoE user and need to remove the proxy settings or the dial up pop up window 13 1 can t get my Virtual Private Network VPN to work through the System VPNs that use IPSec with the ESP Encapsulation Security Payload known as protocol 50 authentication will work fine At least one IPSec session will work through the System however simultaneous IPSec sessions may be possible depending on the specifics of your VPNs VPNs that use IPSec and AH Auth
13. statements it will perform the lt action instruction optional gt lt default gt case lt case gt lt case input gt lt audio instruction optional gt lt action instruction optional gt lt case gt lt default gt lt audio instruction optional gt lt action instruction optional gt lt default gt lt match gt goto The auto attendant will transfer the caller from one lt form gt to the other lt goto link daytime gt lt form gt All lt form gt s are identified by the attribute id The value in the id attribute must be unique otherwise the auto attendant will select the daytime is the id of lt form gt entry last valid lt form gt as the transfer to target Example lt form id daytime type menu gt Action xfer The auto attendant will perform a blind transfer of the caller to the lt xfer name Technical Support target 5000 gt Instructions target and then it will end processing target input is equivalent to the input value already passed by the dialplan There is no significance to the name attribute exit When this action is reached the auto attendant will stop and the call lt exit gt will be ended audio The auto attendant will play the audio specified in the src attribute lt audio src prompti bargein T gt This attribute must be prompt lt n gt with lt n gt being a number in the
14. to the default group assigned to the Default Group Line Each User ID pattern can use and wildcards as well as xx escaped characters refer to Appendix Dial Plan and Auto Attendant Scripting for Advanced Users for more details The default is a blank field which means that all clients belong to the default group Group 1 4 Line For each group enter a comma separated list of phone lines the clients can use this list determines the order in which the lines will be used The System will make external calls for clients using the phone lines listed here For example for a group whose setting is 1 3 then System will use Line 1 If that is not successful then it will use Line 3 Hunt Groups This defines one or more hunt groups that can be called directly by any client like a regular extension The syntax is the same as the syntax for the Contact List Note that a member of one group can also be the extension of another group one level of recursion is allowed SIP DIDN Field This determines which field is used to indicate the Direct Inward Dialing DID number for an incoming INVITE to a line interface Select TO UserID to use the User ID field of the TO header or select TO Param to use a parameter in the TO header with the name specified in the SIP DIDN PARAM Name The default is TO UserID SIP DIDN Param Name This indicates the DID number in an incoming INVITE message The default is didn Auto Attendant Parameters A
15. 8 Voice Info Screen Product Information System Status Current Time 12 31 2002 00 26 17 Elapsed Time 02 31242 Figure 6 9 Voice Info Screen System Status 31 44 0 1245 600560 Last Caller Number Displayed here is the number of the last caller Calls 1 and 2 have the same status information available None Call 1 2 State Displayed here is the status of the call Call 1 2 Tone Displayed here is the type of tone used by the call Call 1 2 Encoder Displayed here is the codec used for encoding Call 1 2 Decoder Displayed here is the codec used for decoding Call 1 2 FAX Displayed here is the status of the fax pass through mode Call 1 2 Type Displayed here is the direction of the call Call 1 2 Remote Hold This indicates whether the far end has placed the call on hold Call 1 2 Callback This indicates whether the call was triggered by a call back request Call 1 2 Peer Name Displayed here is the name of the internal phone ket Error all 2 Packet Error Call 1 2 Peer Phone Displayed here is the phone number of the internal phone Figure 6 10 Voice Info Screen FXS Status Call 1 2 Duration Displayed here is the duration of the call Call 1 2 Packets Sent Displayed here is the number of packets sent Call 1 2 Packets Recv Displayed here is the number of packets received Call 1 2 Bytes Sent Displayed here is the number of bytes sent Call 1 2 Bytes Recv Displayed here is the number of bytes rece
16. IP address is online VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 107 Post Office Protocol 3 standard mail server commonly used the Internet Port The connection point on a computer or networking device used for plugging in cables or adapters Power over Ethernet PoE A technology enabling an Ethernet network cable to deliver both data and power PPPoE Point to Point Protocol over Ethernet A type of broadband connection that provides authentication username and password in addition to data transport PPTP Point to Point Tunneling Protocol A VPN protocol that allows the Point to Point Protocol PPP to be tunneled through an IP network This protocol is also used as a type of broadband connection in Europe QoS Quality of Service QoS ensures better service to high priority types of network traffic which may involve demanding real time applications such as videoconferencing RJ 45 Registered Jack 45 An Ethernet connector that holds up to eight wires Router A networking device that connects multiple networks together RTP Real time Transport Protocol A protocol that enables specialized applications such as Internet phone Calls video and audio to occur in real time RTS Request To Send A networking method of coordinating large packets through the RTS Threshold setting Server Any computer whose function in a network is to provide user access to f
17. If you have assigned a static IP address to the System then enter lt P address of the System the Address field Press the Enter key Enter your user name and password The default user name for administrative access is admin and the default user name for user access is user These user names cannot be changed Then enter the password supplied by your ITSP By default there is no password so if you were not given a password then leave this field blank To view the status information for the phones and their calls click PBX Status To switch to a different login click User Login or Admin Login Enter the appropriate login information Two views of the Web based Utility are available Click basic to view basic settings or click advanced to view advanced settings When you have finished making changes on a screen click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes When changes are saved the System may reboot The PBX Status Screen This screen shows status information for the phones and their calls Registration This section shows the registration information for the phones Registration To remove a phone s registration click its checkbox Then click the Delete button NOTE If your ITSP supplied the System then it may be pre configured for you and you do not need to change any settings Refer to the instructions supplied by your ITSP for more informa
18. Message 1 If you know your party s extension you may enter it now 2 Your call has been forwarded 3 Not a valid extension please try again 4 Goodbye Customizing the Auto Attendant You have many parameters you can change to customize the auto attendant One of the most important parameters is the script or set of instructions that the auto attendant executes when it is running The next section will explain how to use XML scripting grammar The AA Scripts Parameters and XML Scripting The System lets you use XML scripting grammar to define the auto attendant instructions You have a choice of three scripts which are stored in the AA script 1 3 parameters on the Voice 5 screen of the Web based Utility The instructions must be defined or encapsulated in a lt form gt structure You may have multiple lt form gt structures within a script that the auto attendant can transfer to based on user input The XML scripting grammar supports two types of lt form gt structures node and menu The main difference between the two types is that within the node type user input cannot be processed only actions may be specified The format of the node type is as follows lt form id form id type node gt lt audio instruction optional gt lt action instruction pair mandatory gt lt form gt VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 91
19. Plan 2 parameter This includes the character asterisk which instructs the auto attendant to resume with the dt form e Prompt 10 is played every five seconds until the user inputs an extension e All other valid extensions defined here to be 0 3 5xx 8001 are forwarded to the associated client VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 95 The following table lists the parameters for this example Table 6 Configuration Parameters for the Example Parameter Value Line 1 Contact List 501 503 502 hunt re 4 1 cfwd aa AA Dial Plan 1 lt 0 501 gt 111 lt 2 200 gt 1 lt 3 300 gt 15xx 8001 AA Dial Plan 2 lt 1 501 gt 1 1 lt 2 502 gt 1 lt 3 503 gt 15xx AA script 1 See form id dt below AA script 2 See form id nt below DayTime AA yes DayTime AA Script 1 NightTime AA yes NightTime AA Script 2 Prompt 1 4 See the defaults in Table 3 Default Auto Attendant Prompts Prompt 5 Welcome to All Seasons Travel Prompt 6 Thank you for calling All Seasons Travel Presently we are closed Prompt 7 We are open Monday through Friday 9 AM to 5 30 PM Saturdays from 9 AM to noon and we are closed on Sundays Our address is 101 Main Street Anytown Anystate USA Prompt 8 If you know your party s three digit extension you may enter it now Prompt 9 To reach our receptionist press 0 at any
20. REGISTER then a REGISTER message without contact is sent The default is SNOTIFY NAT Keep Alive Dest Enter the destination that should receive NAT keep alive messages If the value is PROXY then the messages will be sent to the current or outbound proxy The default is SPROXY EXT SIP Port Enter the port number of the external port to substitute for the actual SIP port of the System in all outgoing SIP messages Proxy and Registration Proxy Enter the SIP proxy server for all outbound requests Use Outbound Proxy To use the outbound proxy select yes Otherwise select no The default is no Outbound Proxy Enter the SIP outbound proxy server where all outbound requests are sent for the first hop Use OB Proxy In Dialog To force SIP requests to be sent to the outbound proxy within a dialog select yes Otherwise select no The default is yes Register To require periodic registration with the proxy server select yes Otherwise select no The default is yes Make Call Without Reg To allow outbound calls to be made without successful registration by the System select yes Otherwise select no The default is no Dial Plan Dial Plan 9 43469 315019 lt 1408 gt 2 9 exexee 9 lt 3 gt 2 9 exxxexeexSO 9 1 2 9 Figure 6 47 Voice Line 1 Screen Dial Plan NAT Settings NAT Mapping Enable ro NAT Keep Alive Msg sNoTIFY EXT SIP Port NAT Keep Alive Enable 5 NAT Keep Alive Dest proxy Figure 6 48 Voice L
21. SDP The default is G726 24 G726r32 Codec Name This is the G726 32 codec name used in SDP The is G726 32 G726r40 Codec Name This is the G726 40 codec name used in SDP The default is G726 40 G729a Codec Name This is the G729a codec name used in SDP The default is G729a G729b Codec Name This is the G729b codec name used in SDP The default is G729ab G723 Codec Name This is the G723 codec name used in SDP The default is G723 NAT Support Parameters Handle VIA received If you select yes the System will process the received parameter in the VIA header this is inserted by the server in a response to any one of its requests If you select no the parameter will be ignored Select yes or no from the drop down menu The default is no Handle VIA rport If you select yes the System will process the rport parameter in the VIA header this is inserted by the server in a response to any one of its requests If you select no the parameter will be ignored Select yes or no from the drop down menu The default is no clade Alive Intvi 15 Figure 6 19 Voice SIP Screen NAT Support Parameters VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 38 Insert VIA received This lets you insert the received parameter into the VIA header SIP responses if the received from IP and VIA sent by IP values differ Select yes or no from the drop down menu The default is no Insert VIA rport This f
22. SIT2 Tone This is an alternative to the Reorder Tone played when an error occurs as caller makes an outbound call The RSC to trigger this tone is configurable on the S P screen The default is 914 16 1371 16 1777 16 20 274 0 1 274 0 2 380 0 3 0 4 0 SIT3 Tone This is an alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call The RSC to trigger this tone is configurable on the S P screen The default is 914 16 1371 16 1777 16 20 380 0 1 380 0 2 380 0 3 0 4 0 SIT4 Tone This is an alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call The RSC to trigger this tone is configurable on the S P screen The default is 985 16 1371 16 1777 16 20 380 0 1 274 0 2 380 0 3 0 4 0 MWI Dial Tone This tone is played instead of the Dial Tone when there are unheard messages in the caller s mailbox The default is 350 19 440 19 2 1 1 1 2 10 0 1 2 Cfwd Dial Tone This tone is played when all calls are forwarded The default is 350 19 440 19 2 2 2 1 2 10 0 1 2 Holding Tone This lets the local caller know that the far end has placed the call on hold The default is 6 00 19 1 1 1 1 1 1 1 9 5 1 Conference Tone This is played to all parties when a three way conference call is in progress The default is 350 19 20 1 1 1 1 9 7 1 Secure Call Indication Tone This is played when a call has been successfully switched to secur
23. The System supports the advanced features of these phones such as shared line appearances hunt groups call transfer call park and group paging Plus with its two FXS ports the System can support traditional analog devices such as telephones fax machines answering machines media adapters How does the System do all of this By connecting your analog phones or fax machines to the System and connecting the System and Internet phones to your router then the System can direct voice communications for your network But what does all of this mean Networks are useful tools for sharing Internet access and computer resources Multiple computers can share Internet access so you don t need more than one high speed Internet connection With Internet phone service your Internet access can now be shared by your Internet phones as well You will be able to make phone calls using your Internet phone service account even while another colleague is web browsing Plus you can access one printer from different computers and access data located on another computer s hard drive with the right permissions PCs on a wired network create a LAN or Local Area Network They are connected with Ethernet cables which is why the network is called wired The System takes your wired network and lets you integrate Internet phones and Internet phone service When you first install the System Linksys strongly recommends that you use the Setup Wizard whic
24. The default is 70 Max Redirection This is the number of times an invite can be redirected to avoid an infinite loop The default is 5 Max Auth This is the maximum number of times from 0 to 255 a request may be challenged The default is 2 SIP User Agent Name This is the User Agent header used in outbound requests The default is SVERSION SIP Server Name This is the Server header used in responses to inbound responses The default is SVERSION SIP Reg User Agent Name This is the User Agent name to be used in a REGISTER request If this is not specified then the SIP User Agent Name will also be used for the REGISTER request SIP Accept Language This is the Accept Language header used by the System There is no default this indicates the System does not include this header DTMF Relay MIME Type This is the MIME Type used a SIP INFO message to signal a event The default is application dtmf relay Hook Flash MIME Type This is the MIME Type used in a SIP INFO message to signal a hook flash event The default is application hook flash Remove Last Reg This feature lets you remove the last registration before registering a new one if the value is different Select yes or no from the drop down menu The default is no Use Compact Header This feature lets you use compact SIP headers in outbound SIP messages Select yes or no from the drop down menu The default is no Escape Display Name This feature lets you keep
25. This code redials the last number called The default is 207 Blind Transfer Code This code begins a blind transfer of the current call to the extension specified after the activation code The default is 98 Call Back Act Code This code starts a callback when the last outbound call is not busy The default is 66 Call Back Deact Code This code cancels a callback The default is 86 Call Back Busy Act Code This code starts a callback when the last outbound call is busy The default is 05 Cfwd All Act Code This code forwards all calls to the extension specified after the activation code The default is Figure 6 32 Voice Regional Screen Vertical Service 212 Activation Codes Cfwd All Deact Code This code cancels call forwarding of all calls The default is 73 Cfwd Busy Act Code This code forwards busy calls to the extension specified after the activation code The default is 90 Cfwd Busy Deact Code This code cancels call forwarding of busy calls The default is 91 52 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Cfwd No Ans Act Code This code forwards no answer calls to the extension specified after the activation code The default is 92 Cfwd No Ans Deact Code This code cancels call forwarding of no answer calls The default is 93 Cfwd Last Act Code This code forwards the last inbound or outbound calls to the extension specified after the activation code The default is
26. a dial plan You can define the dial rule in the settings AA Dial Plan 1 and or AA Dial Plan 2 Each auto attendant dial plan setting has a matching ID which can be used in auto attendant XML scripting For example a user can specify dp1 to indicate AA Dial Plan 1 Table 2 Auto Attendant Dial Plans Web based Utility Setting Matching ID in Auto Attendant Script AA Dial Plan 1 dp1 AA Dial Plan 2 dp2 Configuring the Auto Attendant The auto attendant aa is an internal service within the System It plays pre recorded voice messages that offer the caller a menu of choices so the auto attendant can appropriately direct the call For example a greeting could be Welcome to the abc company For sales press 1 For service press 2 To speak to our operator press 3 This custom greeting would have to be recorded using the Interactive Voice Response Menu After the caller has made a choice the call is routed to the appropriate extension so the caller is connected to the correct party or presented with another menu of choices There are three auto attendants available one for daytime one for nighttime and one for weekends holidays VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 89 Internal Dial Plan When the auto attendant is enabled it parses and operates on user input key presses or DTMF tones following the rules specified in the auto attendant dial plan of the Sys
27. and REGISTER requests responses The default is none Log Periodically the System will log RTP statistics via syslog depending on debug level Enter the period of time in seconds The default is 0 Restrict Source If Lines 1 and 2 use the same SIP Port value and the Restrict Source IP feature is enabled then the proxy IP address for Lines 1 and 2 is treated as an acceptable IP address for both lines To enable the Restrict Source IP feature select yes Otherwise select no The default is no Referor Bye Delay This controls when the System sends BYE to terminate stale call legs upon completion of call transfers Multiple delay settings Referor Refer Target Referee and Refer To Target are configured on this screen For the Referor Bye Delay enter the appropriate period of time in seconds The default is 4 Refer Target Bye Delay For the Refer Target Bye Delay enter the appropriate period of time in seconds The default is 0 Referee Bye Delay For the Referee Bye Delay enter the appropriate period of time in seconds The default is 0 Refer To Target Contact To contact the refer to target select yes Otherwise select no The default is no Sticky 183 If this feature is enabled then the IP Telephony will ignore further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE To enable this feature select yes Otherwise select no The default is no Subscriber Information
28. and XP utility that displays the IP address for a particular networking device IPSec Internet Protocol Security A VPN protocol used to implement secure exchange of packets at the IP layer ISP Internet Service Provider A company that provides access to the Internet LAN The computers and networking products that make up your local network MAC Media Access Control Address The unique address that a manufacturer assigns to each networking device Mbps MegaBits Per Second One million bits per second a unit of measurement for data transmission Multicasting Sending data to a group of destinations at once NAT Network Address Translation NAT technology translates IP addresses of a local area network to a different IP address for the Internet NAT Network Address Translation Traversal A method of enabling specialized applications such as Internet phone calls video and audio to travel between your local network and the Internet STUN is a specific type of NAT traversal Network A series of computers or devices connected for the purpose of data sharing storage and or transmission between users NNTP Network News Transfer Protocol The protocol used to connect to Usenet groups on the Internet Node A network junction or connection point typically a computer or work station Packet A unit of data sent over a network Ping Packet INternet Groper An Internet utility used to determine whether a particular
29. attendant an automated greeting system or correct internal extension each phone has its own extension number Outgoing calls go to the correct external phone number you can have more than one external phone number You can have not only more than one external phone number but also up to four Internet Telephony Service Providers ITSPs for maximum flexibility up to four ITSPs To expand the basic configuration contact your primary ITSP for more NOTE The basic configuration of the System lets you connect up to four Internet phones use information A Typical Scenario Typically you connect the Internet port of the System to a local network port of your router Then connect a switch to another local network port of your router Use this switch to connect Internet phones computers and other devices Then connect an administration computer to the Ethernet port of the System If you have analog telephones fax machines you can connect them to the Phone ports so you can also use those phones to make Internet phone or fax calls More details are available in Chapter 4 Getting Started SPA941 Analog Phone Internet SPA941 Cable DSL Modem Desktop Computer SPA941 Fax Administration Computer Figure 2 1 A Scenario for the IP Telephony System VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 What Kind of Router Should Use For your network ge
30. chapter explains how to configure the System s network settings when you access its Interactive Voice Response Menu Chapter 6 Using the Web based Utility This chapter explains how to configure the settings of the System through the Web based Utility Appendix A Troubleshooting This appendix describes some possible problems and solutions as well as frequently asked questions regarding installation and use of the System Appendix B Configuring the Nighttime Auto Attendant This appendix explains how to set up the auto attendant for nighttime non business hours Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users This appendix explains how to define the dial plan and auto attendant instructions These instructions are for advanced users only Appendix D New Music for the Music on Hold Feature This appendix explains how to replace the System s default music file with your own music file Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter This appendix instructs you on how to find the MAC address or Ethernet address of your PC s Ethernet network adapter VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Appendix F Windows Help This appendix describes how you can use Windows Help for instructions about networking such as installing the TCP IP protocol Appendix G Glossary This appendix gives a brief glossary of terms frequently used in networking A
31. default is yes SIP Proxy Require The SIP proxy can support a specific extension or behavior when it sees this header from the user agent If this field is configured and the proxy does not support it then it will respond with the message unsupported Enter the appropriate header in the field provided SIP Remote Party ID To use the Remote Party ID header instead of the From header select yes Otherwise select no The default is yes SIP Debug Option SIP messages are received at or sent from the proxy listen port This feature controls which SIP messages to log Select none for no logging Select 1 line to log the start line only for all messages Select 1 line excl OPT to log the start line only for all messages except OPTIONS requests responses Select 1 line excl NTFY to log the start line only for all messages except NOTIFY requests responses Select 1 line excl REG to log the start line only for all messages except REGISTER requests responses Select 1 line excl OPTINTFYIREG to log the start line only for all messages except OPTIONS NOTIFY and REGISTER Router Voice Info System SIP Provisioning Regional FXS1 FXS2 Line 1 Line 2 Line3 Line 4 Mama User Keg baie 1 wtvanced Line Enable ros Network Settings SIP ToS DiffServ Value 0 68 SIP CoS Value 3 0 7 Figure 6 44 Voice Line 1 Screen Network Settings Settings SIP Port 060 Auth Resync Reboot fea si re SIP Remote Party 10 fea SIP Debug Option 8
32. do upgrade the System s firmware Firmware upgrades are handled by your ITSP Contact your service provider for more information VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 81 Will the System function a Macintosh environment Yes but the System s setup pages are accessible only through Internet Explorer 5 0 or Netscape Navigator 5 0 or higher for Macintosh not able to get the web configuration screen for the System What can do You may have to remove the proxy settings on your Internet browser e g Netscape Navigator or Internet Explorer Or remove the dial up settings on your browser Check with your browser documentation and make sure that your browser is set to connect directly and that any dial up is disabled Make sure that your browser is set to connect directly and that any dial up is disabled For Internet Explorer click Tools Internet Options and then the Connection tab Make sure that Internet Explorer is set to Never dial a connection For Netscape Navigator click Edit Preferences Advanced and Proxy Make sure that Netscape Navigator is set to Direct connection to the Internet What is DMZ hosting Demilitarized Zone DMZ allows one IP address computer to be exposed to the Internet Some applications require multiple TCP IP ports to be open It is recommended that you set your computer with a static IP if you want to use DMZ Hosting To get the LAN IP address se
33. is 0 Referee Bye Delay For the Referee Bye Delay enter the appropriate period of time in seconds The default is 0 Refer To Target Contact To contact the refer to target select yes Otherwise select no The default is no Subscriber Information Subscriber Informaton Display Name 14088501221 Display Name Enter the display name for caller ID Password User 10 Use Auth 10 Call Copacty Contact List No Ans Delay User ID Enter the extension number for this line 14088501233 Figure 6 46 Voice Line 1 Screen Subscriber Password Enter the password for this line Information Use Auth ID To use the authentication ID and password for SIP authentication select yes Otherwise select no to use the user ID and password The default is no Auth ID Enter the authentication ID here Call Capacity Select the maximum number of calls allowed on this line The System does not distinguish between incoming and outgoing calls when it determines its call capacity Contact List This is a list of clients that System should alert when there is an incoming call on this line Each rule is also known as a hunt group The default method to ring a group is to ring all the members simultaneously unless a hunt rule is specified The default contact list is aa auto attendant VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 66 When you create this rule follow this format rule rule lrul
34. mbol keelatud k rvaldada koos sorteerimata olmej tmetega See s mbol n itab et toode tuleks k rvaldada eraldi tavalistest olmej tmevoogudest Olete kohustatud k rvaldama k esoleva ja ka muud elektri ja elektroonikaseadmed riigi v i kohalike ametiasutuste poolt ette n htud kogumispunktide kaudu Seadmete korrektne k rvaldamine ja ringlussev tt aitab v ltida v imalikke negatiivseid tagaj rgi keskkonnale ning inimeste tervisele Vanade seadmete k rvaldamise kohta t psema informatsiooni saamiseks v tke palun hendust kohalike ametiasutustega j tmek itlusfirmaga v i kauplusega kust te toote ostsite Appendix J Regulatory Information Espa ol Spanish Informaci n medioambiental para clientes de la Uni n Europea La Directiva 2002 96 CE de la UE exige que los equipos que lleven este simbolo en el propio aparato y o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados El simbolo indica que el producto en cuesti n debe separarse de los residuos dom sticos convencionales con vistas a su eliminaci n Es responsabilidad suya desechar este y cualesquiera otros aparatos el ctricos y electr nicos a trav s de los puntos de recogida que ponen a su disposici n el gobierno y las autoridades locales Al desechar y reciclar correctamente estos aparatos estar contribuyendo a evitar posibles consecuencias negativas para el medio ambiente y la salud de las personas Si desea obtener informaci n m
35. number of seconds you want the daytime auto attendant to wait before answering The default is 12 seconds NightTime AA To enable the nighttime auto attendant select yes Otherwise select no The default is no NightTime AA Script Select the nighttime auto attendant script that you want to use 1 2 or 3 The default is 1 NightTime Answer Delay Select the number of seconds you want the nighttime auto attendant to wait before answering The default is 0 seconds Weekend Holiday AA To enable this auto attendant select yes Otherwise select no The default is no Weekends Holidays When the weekend holiday auto attendant is enabled you can use this setting to specify the weekends and holidays Up to four weekend days can be defined Use this format wk n1 ni hd mm dd yyyylmm dd yyyy mm dd yyyy mm dd yyyylmm dd yyyy mm dd yyyy wk for weekend which can be 1 for Monday to 7 for Sunday hd for holiday which does not have to include the year For example wk 6 7 hd 1 1 2 21 2006 5 30 2006 12 1 9 2006 12 30 2006 means that Saturdays and Sundays are the weekends Holidays are January 1 2 2006 May 30 2006 and December 19 30 2006 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 43 Weekend Holiday AA Script Select the auto attendant script that you want to use for weekends and holidays 1 2 or 3 The default is 1 Weekend Holiday Answer Delay Select the number of seconds you want the
36. outside caller calls your DID number The default is aa which stands for auto attendant an automated system that picks up external calls and plays pre recorded voice messages If you want only the auto attendant to receive call keep the default setting When the auto attendant receives a call it will prompt the caller to dial the appropriate extension If you want specific Internet phones to ring when your DID number is called then refer to Chapter 6 Using the Web based Utility for instructions about the Contact List setting Telephone Service POTS then you will use the Linksys Analog Telephone Adapter model NOTE If you decide to keep traditional phone service which is also known as Plain Old number SPA3000 For details refer to the Analog Telephone Adapter s documentation Configuring the Auto Attendant By default the daytime auto attendant is enabled so the first message it plays If you know your party s extension you may enter it now is suitable for business hours If you want a caller to hear a different greeting during nighttime non business hours then refer to Appendix B Configuring the Nighttime Auto Attendant To use the Web based Utility for additional configuration refer to Chapter 6 Using the Web based Utility To use the Interactive Voice Response Menu proceed to Chapter 5 Using the Voice Interactive Response Menu VolPon Solutions www voipon co uk sales voipon co uk
37. range 1 10 When playing the audio the auto attendant will allow the caller to interrupt the current prompt by pressing digits if the bargein attribute is set to The auto attendant will ignore any digits from the caller if the bargein attribute is set to F the default value VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 93 Additional Parameters for Customization Additional parameters are available on the Voice S P screen of the Web based Utility and described in the following table Table 5 Additional Auto Attendant Configuration Parameters Format wk n1 ni hd mm dd yyyylmm dd yyyy mm dd yyyy mm dd yyyylmm dd yyyy mm dd yyyy The abbreviation wk stands for weekend The value can be any number 1 to 7 to represent Monday to Sunday Up to four weekend days can be defined The abbreviation hd stands for holiday You do not have to include the year yyyy if you want the same date to apply every year Example wk 6 7 hd 1 1 7 4 In this example the weekend includes Saturday 6 and Sunday 7 and the holidays are January 1st and July 4th every year Parameter Description Type AA Dial Plan 1 2 This describes the dial plan rule that the auto attendant will use in a particular lt form gt Str256 AA Script 1 2 3 There are three parameters for storing auto attendant scripts One option is to use these as different 5171024 treatments
38. that specifies how data is placed on and retrieved from a common transmission medium Firewall A set of related programs located at a network gateway server that protects the resources of a network from users from other networks Firmware The programming code that runs a networking device Fragmentation Breaking a packet into smaller units when transmitting over a network medium that cannot support the original size of the packet FTP File Transfer Protocol A protocol used to transfer files over a TCP IP network Full Duplex The ability of a networking device to receive and transmit data simultaneously Gateway A device that interconnects networks with different incompatible communications protocols Half Duplex Data transmission that can occur in two directions over a single line but only one direction at a time Hardware The physical aspect of computers telecommunications and other information technology devices VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 106 HTTP HyperText Transport Protocol The communications protocol used to connect to servers the World Wide Web HTTPS HyperText Transport Protocol Secure The communications protocol used to connect to a secure server on the World Wide Web IP Internet Protocol A protocol used to send data over a network IP Address The address used to identify a computer or device on a network IPCONFIG A Windows 2000
39. the inbound call The default is Bellcore r5 Distinctive Call Waiting Tone Patterns CWT Cadence 30 3 9 7 WT3 Cadence 30 1 1 3 1 1 9 3 30 3 1 2 1 3 9 1 30 3 1 3 1 1 9 1 Figure 6 28 Voice Regional Screen Distinctive Call Waiting Tone Patterns Distinctive Ring CWT Pattern Names Ringi Name Bellcore r1 Ring Name Bellcore r2 Figure 6 29 Voice Regional Screen Distinctive Ring CWT Pattern Names 50 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Ring6 Name In INVITE s Alert Info header this is the name that picks distinctive ring CWT 6 for the inbound call The default is Bellcore r6 Ring7 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 7 for the inbound call The default is Bellcore r7 Ring8 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 8 for the inbound call The default is Bellcore r8 Ring and Call Waiting Tone Spec Ring and Waiting Tone Spec 25 4408 20 Ring Waveform Select the waveform of the ringing signal Sinusoid or Trapezoid The default is Sinusoid Figure 6 30 Voice Regional Screen Ring and Call Ring Frequency Enter the frequency of the ringing signal which can range from 10 to 100 Hz The default is 25 Waiting Tone Spec Ring Voltage Enter the ringing voltage value which can range from 60 to 90 volts The default is 70 CWT
40. to 10 customized greetings The first four have default messages which can be changed through the Interactive Voice Response Menu Prompt ID Default Audio Message 1 If you know your party s extension you may enter it now 2 Your call has been forwarded 3 Not a valid extension please try again 4 Goodbye The recorded messages will be encoded with G711U and saved in flash memory These messages will be erased whenever you reset the System to its factory default settings The maximum length of any message is one minute You can record up to 94 5 seconds of audio excluding the default messages When there is not enough memory left the Interactive Voice Response Menu will automatically end the recording You can access the auto attendant prompt settings through the Interactive Voice Response Menu 1 Using one of the analog telephones connected to the System press in other words press the star key four times Wait until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit Press 72255 to access the auto attendant message settings You will hear Please enter the message number followed by the pound key Enter the number of the message you wish to record review or delete The Interactive Voice Response Menu will say Enter 1 to record Enter 2 to review Enter 3 to delete Enter to exit
41. typically computers Static ip address a fixed address assigned to a computer or device that is connected to a network pppoe a type of broadband connection that provides authentication username and password in addition to data transport 16 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Set Primary DNS 161 Enter the IP address First set the Internet Connection Type Server IP Address using numbers on the to static IP address otherwise you telephone keypad Use will hear Invalid Option if you try to the star key when set the IP address of the primary DNS entering a decimal point server Set the Mode 201 Press 0 to select the Use the router NAT mode when the router NAT mode Internet phones are on the Local Area Press 1 to select the Network LAN side bridge switch mode Use the bridge switch mode when the Internet phones are on the Wide Area Network WAN side Configure 72255 Refer to the Configuring the Auto Attendant Auto Attendant Messages section at Messages the end of this chapter Enable Disable WAN 7932 Press 1 to enable Use this setting to enable or disable Access to the Press 0 to disable WAN access to the Web based Utility Web based Utility This Utility lets you configure the System Manual Reboot 732668 After you hear
42. un pa vald bu iest des Ja izme ana atkritumos un p rstr de tiek veikta pareizi tad mazin s iesp jamais kait jums dabai un cilv ku vesel bai Sikakas zi as novecoju a apr kojuma izme anu atkritumos j s varat sa emt viet j pa vald b atkritumu sav k anas dienest k ar veikal kur ieg d j ties o izstr d jumu Appendix J Regulatory Information Lietuv kai Lithuanian Aplinkosaugos informacija skirta Europos S jungos vartotojams Europos direktyva 2002 96 EC numato kad rangos kuri ir arba kurios pakuot yra pa ym ta iuo simboliu negalima alinti kartu su ner iuotomis komunalin mis atliekomis is simbolis rodo kad gaminj reikia alinti atskirai nuo bendro buitini atliek srauto J s privalote u tikrinti kad i ir kita elektros ar elektronin b t alinama per tam tikras nacionalin s ar vietin s vald ios nustatytas atlieku rinkimo sistemas Tinkamai alinant ir perdirbant atliekas bus i vengta galimos alos aplinkai ir moni sveikatai Daugiau informacijos apie j s senos jrangos alinim gali pateikti vietin s vald ios institucijos atlieku alinimo tarnybos arba parduotuv s kuriose isigijote t gamini Malti Maltese Informazzjoni Ambjentali g al Klijenti fl Unjoni Ewropea Id Direttiva Ewropea 2002 96 KE titlob li t tag mir li jkun fih is simbolu fuq il prodott u jew fuq l ippakkjar ma jistax jintrema ma skart muni ipali li ma iex
43. using TCP or UDP or select Both VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 77 Enter the IP address of the PC network device that you want the port server to go to For example if the web server s Ethernet adapter IP address is 192 168 0 100 you would enter 100 in the field provided Check Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter for details on getting an IP address Check the Enabled option for the port services you want to use Consider the examples below Enable Application Starting and Protocol IP Address Ending Ports yes UT 7777 to 27900 Both 192 168 0 100 yes Halflife 27015 to 27015 Both 192 168 0 105 yes PC Anywhere 5631 to 5631 UDP 192 168 0 102 yes VPN IPSEC 500 to 500 UDP 192 168 0 100 When you have completed the configuration click the Submit All Changes button 16 1 can t get the Internet game server or application to work If you are having difficulties getting any Internet game server or application to function properly consider exposing one PC to the Internet using DeMilitarized Zone DMZ hosting This option is available when an application requires too many ports or when you are not sure which port services to use Make sure you disable all the forwarding entries if you want to successfully use DMZ hosting since forwarding has priority over DMZ hosting In other words data that en
44. voice advanced in the web browser s Address field Enter the IP address you assigned to the System when you installed it Then press the Enter key 3 The Voice Info screen will appear Click the SIP tab 4 the SIP screen scroll down to the Auto Attendant Parameters 5 For the AA script 2 field follow these instructions a Copy the default AA script 7 text to the Notepad or other word processing program This is the default AA script 1 code Weekend Holday Answer Delay 0 lt aa gt Figure B 2 Voice SIP Screen Auto Attendant lt form id dir Parameters lt audio src prompti bargein T gt lt noinput timeout 10 lt nomatch repeat F gt lt audio src prompt3 bargein T gt lt nomatch gt lt dialplan src dp1 gt lt match gt lt default gt lt audio src prompt2 gt name ext target input gt lt default gt lt match gt lt form gt lt aa gt 85 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Replace dir with nt see the new text in boldface Then add this line of code lt audio src prompt5 bargein T gt This is the AA script 2 code lt aa gt lt form id nt lt audio src prompt5 bargein T gt lt audio src prompti bargein T gt lt noinput timeout 10 repeat T gt lt nomatch repeat F gt lt audio src prompt3
45. will be performed EXT RTP Port Min This is the external port mapping number of the RTP Port Min number If this value is not zero then the RTP port number in all outgoing SIP messages will be substituted for the corresponding port value in the external RTP port range NAT Keep Alive This is the interval between NAT mapping keep alive messages The default is 15 PBX Parameters Proxy Network Interface This tells the System how the clients usually phones are connected Select LAN or WAN The default is WAN Proxy Listen Port This is the port used by the System when it listens for client messages at the selected interface The default is 6060 PBX Parameters Figure 6 20 Voice SIP Screen PBX Parameters 39 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Multicast Address This is the IP address and port number used by the System to send control messages to all clients at the same time It must be a multicast address and must contain a port number The default is 224 168 168 168 6061 Group Page Address This is the IP address and port number used by the System to tell clients to send and receive group page RTP packets It must be a multicast address and must contain a port number The default is 244 168 168 168 34567 Max Expires This sets the maximum allowed Registration Expires value in seconds for clients The default is 3600 Force Media Proxy This feature forces e
46. z kazn ky zem ch Evropsk unie Evropsk sm rnice 2002 96 ES zakazuje aby za zen ozna en t mto symbolem na produktu anebo na obalu bylo likvidovano 5 komun ln m odpadem Tento symbol ud v e dan produkt musi b t likvidov n odd len od b n ho komun ln ho odpadu Odpov d te za likvidaci tohoto produktu a dal ch elektrick ch a elektronick ch za zen prost ednictv m ur en ch sb rn ch m st stanoven ch vl dou nebo m stn mi ady Spr vn likvidace a recyklace pom h p edch zet potenci ln m negativn m dopad m na ivotn prost ed a lidsk zdrav Podrobn j informace o likvidaci star ho vybaven si laskav vy dejte od m stn ch ad podniku zab vaj c ho se likvidac komun ln ch odpad nebo obchodu kde jste produkt zakoupili Appendix J Regulatory Information VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 116 IP Telephony System Dansk Danish Miljoinformation for kunder i EU EU direktiv 2002 96 EF kr ver at udstyr der b rer dette symbol produktet og eller emballagen ikke m bortskaffes som usorteret kommunalt affald Symbolet betyder at dette produkt skal bortskaffes adskilt fra det almindelige husholdningsaffald Det er dit ansvar bortskaffe dette og andet elektrisk og elektronisk udstyr via bestemte indsamlingssteder udpeget af staten eller de lokale myndigheder Korrekt bortskaffe
47. 1 4 RSC Enter the SIP response status code for the appropriate SIT Tone SIT stands for Special Information Tone For example if you set the SIT1 RSC to 404 then when the user makes a call and a failure code of 404 is returned the 5171 tone is played Figure 6 16 Voice SIP Screen Response Status Code Handling Try Backup RSC This is the SIP response code that retries a backup server for the current request Retry Reg RSC This is the interval to wait before the System retries registration after failing during the last registration RTP Parameters RTP Parameters RTP Port Min RTP Port Min This is the minimum port number for RTP transmission and reception The default is 16384 RTP Port Max This is the maximum port number for RTP transmission and reception The default is 16482 Figure 6 17 Voice SIP Screen RTP Parameters RTP Packet Size This is the packet size in seconds which can range from 0 01 to 0 16 Valid values must be a multiple of 0 01 seconds The default is 0 030 Max RTP ICMP Err This indicates that the RTP data stream has failed due to ICMP errors The default is 0 RTCP Tx Interval This is the interval for sending out RTCP sender reports on an active connection It can range from 0 to 255 seconds The default is 0 No UDP Checksum Select yes if you want the System to calculate UDP header checksum for SIP messages Otherwise select no The default is no Stats in BYE This sets wheth
48. 63 Cfwd Last Deact Code This code cancels call forwarding of the last inbound or outbound calls The default is 83 Block Last Code This code blocks the last inbound call The default is 60 Block Last Deact Code This code cancels blocking of the last inbound call The default is 80 Accept Last Act Code This code accepts the last outbound call It lets the call ring through when the do not disturb or call forwarding of all calls features are enabled The default is 64 Accept Last Deact Code This code cancels the code to accept the last outbound call The default is 84 CW Act Code This code enables call waiting on all calls The default is 56 CW Deact Code This code disables call waiting on all calls The default is 57 CW Per Call Act Code This code enables call waiting for the next call The default is 71 CW Per Call Deact Code This code disables call waiting for the next call The default is 70 Block CID Act Code This code blocks caller ID on all outbound calls The default is 67 Block CID Deact Code This code removes caller ID blocking on all outbound calls The default is 68 Block CID Per Call Act Code This code blocks caller ID on the next outbound call The default is 81 Block CID Per Call Deact Code This code removes caller ID blocking on the next inbound call The default is 82 Block ANC Act Code This code blocks all anonymous calls The default is 77 Block ANC Deact Code This code rem
49. A Dial Plan 1 This is used to define the first dial rule in the auto attendant The default is 10 Refer to Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users for more details AA Dial Plan 2 This is used to define the second dial rule in the auto attendant The default is lt 10 gt xIxxx Weekend Hold Figure 6 21 Voice SIP Screen Auto Attendant Parameters VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 42 AA script 1 3 These are used to define the three auto attendant scripts Refer to Appendix Dial Plan and Auto Attendant Scripting for Advanced Users for more details DayTime AA To enable the daytime auto attendant select yes Otherwise select no The default is yes DayTime Enter the daytime hours for the daytime auto attendant in 24 hour format Enter the start and end times in this format start hh mm ss end hh mm ss hh for hours mm for minutes and ss for seconds For example start 9 0 0 end 17 0 0 means the start time is 9 AM and the end time is 5 PM The other hours 5 PM to 9 AM are considered nighttime hours If you do not enter start and end times then the whole day 24 hours is considered as daytime so the nighttime auto attendant will not be used even if it is enabled DayTime AA Script Select the daytime auto attendant script that you want to use 1 2 or 3 The default is 1 DayTime Answer Delay Select the
50. BX Phone Parameters 44 Figure 6 23 Voice Provisioning Screen Configuration Profile 45 Figure 6 24 Voice Provisioning Screen Firmware Upgrade 46 Figure 6 25 Voice Provisioning Screen General Purpose Parameters 47 Figure 6 26 Voice Regional Screen Call Progress Tones 48 Figure 6 27 Voice Regional Screen Distinctive Ring Patterns 49 Figure 6 28 Voice Regional Screen Distinctive Call Waiting Tone Patterns 50 Figure 6 29 Voice Regional Screen Distinctive Ring CWT Pattern Names 50 Figure 6 30 Voice Regional Screen Ring and Call Waiting Tone Spec 51 Figure 6 31 Voice Regional Screen Control Timer Values 51 Figure 6 32 Voice Regional Screen Vertical Service Activation Codes 52 Figure 6 33 Voice Regional Screen Vertical Service Announcement Codes 55 Figure 6 34 Voice Regional Screen Outbound Call Codec Selection Codes 55 Figure 6 35 Voice Regional Screen Miscellaneous 56 Figure 6 36 Voice FXS 1 Screen Network Settings 59 Figure 6 37 Voice FXS 1 Screen SIP Settings 59 Figure 6 38 Voice FXS 1 Screen Subscriber Information 60 Figure 6 39 Voice FXS 1 Screen Dial Plan 61 Figure 6 40 Voice FXS 1 Screen Streaming Audio Server 61 Figure 6 41 Voice FXS 1 Screen Call Feature Settings 61 Figure 6 42 Voice FXS 1 Screen Audio Configuration 62 Figure 6 43 Voice FXS 1 Screen FXS Port Polarity Configuration 64 Figure 6 44 Voice Line 1 Screen Network Settings 65 Figu
51. Both 192 168 0 100 yes FTP server 21 to 21 TCP 192 168 0 101 yes SMTP outgoing 25 to 25 Both 192 168 0 102 yes incoming 110 to 110 Both 192 168 0 102 When you have completed the configuration click the Submit All Changes button 15 1 need to set up online game hosting or use other Internet applications If you want to play online games or use Internet applications most will work without doing any port forwarding or DMZ hosting There may be cases when you want to host an online game or Internet application This would require you to set up the System to deliver incoming packets or data to a specific computer This also applies to the Internet applications you are using The best way to get the information on what port services to use is to go to the website of the online game or application you want to use Follow these steps to set up online game hosting or use a certain Internet application A Access the System s Web based Utility by going to http 192 168 0 1 the IP address of the System Go to the Router gt Application tab Enter any name you want to use for the Application Select yes from the Enable drop down menu Enter any name you want to use for the service Enter the port range of the service you are using For example if you have a web server you would enter the range 80 in the Starting Port field to 80 in the Ending Port field Select the protocol you will be
52. DP IP packets carrying a SIP message The default is Ox68 SIP CoS Value Enter the CoS value for SIP messages The default is 3 RTP ToS DiffServ Value Enter the ToS DiffServ field value in UDP IP packets carrying RTP data The default is Oxb8 RTP CoS Value Enter the CoS value for RTP data The default is 6 Network Jitter Level This setting determines how jitter buffer size is adjusted by the System Jitter buffer size is adjusted dynamically The minimum jitter buffer size is 30 milliseconds or 10 milliseconds current RTP frame size whichever is larger for all jitter level settings However the starting jitter buffer size value is larger for higher jitter levels This setting controls the rate at which the jitter buffer size is adjusted to reach the minimum Select the appropriate setting low medium high very high or extremely high The default is high Jitter Buffer Adjustment This controls how the jitter buffer should be adjusted Select the appropriate setting up and down up only down only or disable The default is up and down SIP Settings SIP Port Enter the port number of the SIP message listening and transmission port The default is 5080 SIP Remote Party ID To use the Remote Party ID header instead of the From header select yes Otherwise select no The default is yes SIP Debug Option SIP messages are received at or sent from the proxy listen port This feature controls which SIP messages to log Select
53. Display Name Enter the display name for caller ID Subscriber informaton Display User ID User ID Enter the extension number for this line Figure 6 38 Voice FXS 1 Screen Subscriber Information 60 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Dial Plan Dial Plan Enter the dial plan script for this line Refer to Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users for more details Streaming Audio Server SAS SAS Enable To enable the use of the line as a streaming audio source select yes Otherwise select no If enabled the line cannot be used for outgoing calls Instead it auto answers incoming calls and streams audio RTP packets to the caller The default is no SAS DLG Refresh If this is not zero it is the interval at which the streaming audio server sends out session refresh SIP re INVITE messages to determine if the connection to the caller is still active If the caller does not respond to the refresh message then the System will end this call with a SIP BYE message The range is 0 to 255 seconds 0 means that the session refresh is disabled The default is 30 SAS Inbound RTP Sink This setting works around devices that do not play inbound RTP if the streaming audio server line declares itself as a send only device and tells the client not to stream out audio Enter a Fully Qualified Domain Name FQDN or IP address of an RTP sink this
54. Enter the upgrade rule Log Upgrade Request Msg This script defines the message sent to the configured syslog server whenever the System attempts an upgrade from the upgrade server Enter the appropriate script The default is SPN SMAC Requesting upgrade SSCHEME SSERVIP SPORTSPATH Log Upgrade Success Msg This script defines the message sent to the configured syslog server whenever the System successfully completes an upgrade from the upgrade server Enter the appropriate script The default is SPN 5 successful upgrade SSCHEME SSERVIP SPORTSPATH SERR Log Upgrade Failure Msg This script defines the message sent to the configured syslog server whenever the System fails to complete an upgrade from the upgrade server Enter the appropriate script The default is SPN SMAC Upgrade failed SERR Firmware Upgrade Upgrade Enable fea Downgrade Rev Umit Upgrade R Uporade Error Retry Delay Log Upgra Log Upgrade Log Upgrade Fai Ucense Kers Figure 6 24 Voice Provisioning Screen Firmware Upgrade firmware the programming code that runs a networking device upgrade to replace existing software or firmware with a newer version VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 46 License Keys There are additional license keys you can acquire to upgrade the System You can upgrade from support of 4 phones to support of 16 phones and or you can upgrade from a two line appear
55. FTP is used for FTP and port 25 SMTP outgoing and port 110 POP3 incoming are used for the mail server You can get more information by viewing the documentation provided with the server you installed Follow these steps to set up port forwarding through the System s Web based Utility We will be setting up web ftp and mail servers A Access the System s Web based Utility by going to http 192 168 0 1 or the IP address of the System Go to the Router gt Application tab B Select yes from the Enable drop down menu VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 76 Enter any name you want to use for the service Enter the port range of the service you are using For example if you have a web server you would enter the range 80 in the Starting Port field to 80 in the Ending Port field Select the protocol you will be using TCP or UDP or select Both Enter the IP address of the PC or network device that you want the port server to go to For example if the web server s Ethernet adapter IP address is 192 168 0 100 you would enter 100 in the field provided Check Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter for details on getting an IP address Follow the instructions in steps B F for the port services you want to use Consider the examples below Enable Service Name Starting and Protocol IP Address Ending Ports yes Web server 80 to 80
56. Frequency Enter the frequency script of the call waiting tone All distinctive CWTs are based on this tone The default is 440 10 Control Timer Values sec Hook Flash Timer Min This is the minimum on hook time before off hook to qualify as a hook flash event If the en on rook on hook time is less than the minimum then it is ignored The range is 0 1 to 0 4 seconds The default is 1 Hook Flash Timer Max This is the maximum on hook time before off hook to qualify as a hook flash event If sae Figure 6 31 Voice Regional Screen Control Timer the on hook time is more than the maximum then it is ignored The range is 0 4 to 1 6 seconds The default is 9 Values Callee On Hook Delay The phone must be on hook for this length of time before the IP Telephony ends the current inbound call This does not apply to outbound calls The range is 0 to 255 seconds The default is 0 Reorder Delay This is the delay after the far end hangs up before the Reorder Tone is played To play the tone immediately enter 0 To have the tone never play enter inf The range is 0 to 255 seconds The default is 5 Call Back Expires This is the expiration time for a call back activation The range is 0 to 65 535 seconds The default is 1800 Call Back Retry Intvl This is the interval for a call back retry The range is 0 to 255 seconds The default is 30 Call Back Delay This is the delay between the System receiving the first S
57. IP and click the Properties button Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected Open a command prompt For Windows 98 and Millennium click Start and Run In the Open field type command Press the Enter key or click the OK button For Windows 2000 XP click Start and Run In the Open field type Press the Enter key click the OK button VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 74 In the command prompt type ping 192 168 0 1 and press the Enter key e If you get a reply the computer is communicating with the System e If you do NOT get a reply check the cable and make sure Obtain an IP address automatically is selected in the TCP IP settings for your Ethernet adapter In the command prompt type ping followed by your Internet IP address and press the Enter key The Internet IP Address can be found in the web interface of the IP Telephony System For example if your Internet IP address is 1 2 3 4 you would enter ping 1 2 3 4 and press the Enter key e If you get a reply the computer is connected to the System e If you do NOT get a reply try the ping command from a different computer to verify that your original computer is not the cause of the problem In the command prompt type ping www linksys com and press the Enter key e If you get a reply the computer is connected to the Internet If you cannot
58. IP 18x response and the System declaring that the far end is ringing If a busy response is received during this time then the System considers the call a failure and continues to retry The default is 5 51 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 VMWI Refresh Intvl This is the interval between the VMWI refresh events to the CPE The default is 0 Interdigit Long Timer This is the long timeout between entering digits when a caller is dialing The range is 0 to 64 seconds The default is 10 Interdigit Short Timer This is the short timeout between entering digits when a caller is dialing The range is 0 to 64 seconds The default is 3 CPC Delay CPC stands for Calling Party Control The CPC Delay is the delay after the caller hangs up when the System will begin removing the tip and ring voltage from the attached equipment of the called party The range is 0 to 255 seconds and the resolution is 1 second The default is 2 CPC Duration This is the length of time the tip to ring voltage is removed after the caller hangs up After that the tip to ring voltage is restored and the dial tone will apply if the attached equipment is still off hook The CPC is disabled if this value is set to 0 The range is 0 to 1 000 seconds and the resolution is 0 001 seconds The default is 0 Vertical Service Activation Codes r Call Return Code This code calls the last caller The default is 69 Call Redial Code
59. IP address as 192 168 1 100 Your computer may show something different NOTE The MAC address is also called the Adapter Address Windows 2000 or XP Instructions 1 Click Start and Run In the Open field enter cmd Press the Enter key or click the OK button 2 Atthe command prompt enter ipconfig all Then press the Enter key VolPon Solutions www voipon co uk sales voipon co uk Tel EI Contowaton 1 Ethemet Adapter Information Linksys LNE100TX Fast Etherne 1007 255 255 255 0 192 168 1 254 Reese __ Renew ee Eee Figure E 1 IP Configuration Screen E ao r Ethemet Adapter Information Adapter Address Subnet Mask Defaut Gateway Address linksys LNE100TX Fast Ethene x 192 168 1 100 255 255 255 0 192 168 1 1 Renew Sn ee Figure E 2 MAC Address Adapter Address 44 0 1245 600560 102 3 Write down the Physical Address as shown on your computer screen it is the address for your Ethernet adapter This appears as a series of numbers and letters The MAC address Physical Address is what you will use for MAC address cloning or MAC filtering NOTE The MAC address is also called the Physical Address The example shows the Ethernet adapter s IP address as 192 168 1 100 Your computer may show something different For the Router s Web based Utility For MAC address cloning enter the 12 d
60. In the menu type user input can be processed It is processed according to the dial plan statement associated with the menu and defines what action the auto attendant executes when the user input matches the dial plan The format of the menu type is as follows lt form id form id lt dialplan instruction mandatory gt lt noinput instruction optional gt lt nomatch instruction optional gt lt match instruction mandatory gt lt form gt The complete set of XML instructions are described in the following table Table 4 Auto Attendant XML Instructions Set Instruction Description Syntax and Example s dialplan This determines the dialplan id of the current menu lt form gt The lt dialplan src dp1 gt auto attendant will process the user input according to the dial plan and matches the AA Dial Plan 1 parameter found on then will be dispatched to the match nomatch or noinput instruction the Voice SIP screen of the Web based Utility dp2 matches the AA Dial Plan 2 parameter found on the Voice SIP screen of the Web based Utility noinput When specified the auto attendant will execute the specified audio and lt noinput timeout 5 repeat T gt action instructions if the user does not input any digits in lt timeout gt lt audio instruction optional gt seconds If the repeat attribute is set to T then the auto attendan
61. LINKSYS A Division of Cisco Systems Inc Cisco SYSTEMS Model No SPA9000 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Copyright and Trademarks Specifications are subject to change without notice Linksys is a registered trademark or trademark of Cisco Systems Inc and or its affiliates in the U S and certain other countries Copyright 2006 Cisco Systems Inc All rights reserved Other brands and product names are trademarks or registered trademarks of their respective holders WARNING This product contains chemicals including lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling How to Use this Guide The guide to the IP Telephony System has been designed to make understanding networking with the IP Telephony System easier than ever Look for the following items when reading this User Guide This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Telephony System This exclamation point means there is a caution or warning and is something that could damage your property or the IP Telephony System This question mark provides you with a reminder about something you might need to do while using the IP Telephony System gt gt gt In addition to these symbols there are definitions for technical terms that are presented like this word defi
62. Launch the web browser on the administration computer 2 Enter lt address of the System gt admin voice advanced in the Address field use the static IP address you previously assigned to the System Then press the Enter key 3 The Voice Info screen will appear Click the Line 1 tab Router Voice Info System SIP Provisioning Regional FXS1 FXS2 Line 1 Line 2 3 Line 4 ama 4 the Line 7 screen enter the settings for your Internet phone service account Network Settings Subscriber Information SIP ToS OilfServ Value 0 68 SIP CoS Value 3 07 User ID Enter the user ID also called the account number supplied by your ITSP Do not use any hyphens ease ra spaces or other punctuation oo 8 9 2 ye 4 Password Enter the case sensitive password supplied by your ITSP ma Subscriber Information peer 24068501233 FANEN m 9 Proxy and Registration Ain 10 cak capa Proxy Enter the proxy address supplied by your ITSP eae Balas aay Dial Plan If your ITSP supplied additional settings enter those as well Refer to the instructions your ITSP gave you NAT Settings NAT Mopping Enable nm NAT Keep Aleve Enable no Keep Alive NAT Keep Alive Dest PROXKY 5 Click the Submit All Changes button to save your new settings Proxy and Registraton Proxy ro 6 The System will reboot itself Then the Internet phones will reboot themselves ee
63. PEGIES OTTOIO 117 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 IP Telephony System Fran ais French Informations environnementales pour les clients de l Union europ enne La directive europ enne 2002 96 CE exige que l quipement sur lequel est appos symbole sur le produit et ou son emballage ne soit pas jet avec les autres ordures m nag res Ce symbole indique que le produit doit tre limin dans un circuit distinct de celui pour les d chets des m nages 11 est de votre responsabilit de jeter ce mat riel ainsi que tout autre mat riel lectrique ou lectronique par les moyens de collecte indiqu s par le gouvernement et les pouvoirs publics des collectivit s territoriales L limination et le recyclage en bonne et due forme ont pour but de lutter contre n faste potentiel de ce type de produits sur l environnement et la sant publique Pour plus d informations sur le mode d limination de votre ancien quipement veuillez prendre contact avec les pouvoirs publics locaux le service de traitement des d chets ou l endroit vous avez achet le produit Italiano Italian Informazioni relative all ambiente clienti residenti nell Unione Europea La direttiva europea 2002 96 EC richiede che le apparecchiature contrassegnate con questo simbolo sul prodot
64. Restrict Source 1P fro Refer Target Bye Delay Reter To Target Contact re Figure 6 45 Voice Line 1 Screen SIP Settings 65 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 requests responses Select full to log all SIP messages in full text Select full excl OPT to log all SIP messages in full text except OPTIONS requests responses Select full excl NTFY to log all SIP messages in full text except NOTIFY requests responses Select full excl REG to log all SIP messages in full text except REGISTER requests responses Select full excl OPTINTFYIREG to log all SIP messages in full text except for OPTIONS NOTIFY and REGISTER requests responses The default is none Restrict Source IP Lines 1 and 2 use the same SIP Port value and the Restrict Source IP feature is enabled then the proxy IP address for Lines 1 and 2 is treated as an acceptable IP address for both lines To enable the Restrict Source IP feature select yes Otherwise select no The default is no Referor Bye Delay This controls when the System sends BYE to terminate stale call legs upon completion of call transfers Multiple delay settings Referor Refer Target Referee and Refer To Target are configured on this screen For the Referor Bye Delay enter the appropriate period of time in seconds The default is 4 Refer Target Bye Delay For the Refer Target Bye Delay enter the appropriate period of time in seconds The default
65. System Before you begin make sure the TFTP server software is running on your computer 1 To access the Web based Utility of the System launch Internet Explorer or Netscape Navigator and enter the System s default local IP address 192 168 0 1 in the Address field Press the Enter key 2 You may be asked for your user name and password Enter the user name The default user name for administrative access is admin and the default user name for user access is user These user names cannot be changed Then enter the password supplied by your Internet Telephony Service Provider ITSP 3 Click the Voice tab 4 Click the SIP tab 5 Inthe PBX Parameters section enter tftp server_ P_address port path in the Internal Music URL field The server_IP_address is the local IP address of the computer you are using The port is the port number used by the TFTP server by default it is 69 The path indicates the location and name of the converted music file which has been saved in the TFTP filesystem root directory VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 100 For example if the computer s local IP address is 192 168 0 5 the directory is named rootdirectory and the converted music file is named jazzmusic dat then tftp 192 168 0 5 69 rootdirectory jazzmusic dat should be entered in the nternal Music URL field The default port number 69 is used NOTE Keep the default imusic the Cal
66. Tel 44 0 1245 600560 13 Chapter 5 Using the Interactive Voice Response Menu Overview You may need to manually configure the System by entering the settings provided by your Internet Telephony Service Provider ITSP This chapter explains how to use the Interactive Voice Response Menu to configure the System s network settings and record auto attendant messages You will use the telephone s keypad to enter your commands and select choices and the System will use voice responses For more advanced configuration refer to Chapter 6 Using the Web based Utility need to change any settings Refer to the instructions supplied by your ITSP for more NOTE If your ITSP sent you the System then it may be pre configured for you and you do information Accessing the Interactive Voice Response Menu 1 Use a telephone connected to the Phone 1 or Phone 2 port of the System You can only access the Interactive Voice Response Menu through an analog telephone not any of the Internet phones 2 Press in other words press the star key four times 3 Wait until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit 4 Refer to the following table that lists actions commands menu choices and descriptions After you select an option press the pound key To exit the menu hang up the telephone Using the Interactive Voice Response Menu While e
67. Utility User Factory Reset 877778 Press 1 to confirm Press star to cancel The System will request confirmation enter 1 to confirm You will hear Option successful Hang up the phone The System will reboot and all user configurable settings will be reset to their factory default settings Chapter 5 Using the Interactive Voice Response Menu Using the Interactive Voice Response Menu tee To use the 0 Auto Attendant the System based on Day and Time Press To Use the Daytime Auto Attendant Press 9 To Change the Auto Attendant Press 79228 To Use the Nighttime Auto Attendant PressOO To Use the Weekend Holiday Auto Attendant Press O Figure 5 1 Auto Attendant Options VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 To Save Press To Review Press To Re Enter Press To Exit Press To Save Press To Review Press To Re Enter Press To Exit Press To Save Press To Review Press To Re Enter Press To Exit Press To Save Press To Review Press To Re Enter Press To Exit Press 18 Entering Password You may be prompted to enter a password when you want to reset the System to its factory default settings To enter the password use the phone s keypad and follow the appropriate in
68. about the auto attendant messages or to configure advanced settings such as dial plan rules refer to Chapter 6 Using the Web based Utility To configure the nighttime auto attendant proceed to the next section To Configure the To Enter Auto Attendant the System Settings Press to gt the Message Number To Record To Review To Delete To Exit the Message the Message the Message Press Press Press Press To Record the To Confirm To Cancel Message Press Press Press Save Review the To Re record To Exit the Message Message the Message Press Press Press Press Figure B 1 Auto Attendant Message Options NOTE If there is not enough memory left to record a new message then you will hear NOTE If the message you want to save is longer than 15 seconds then you will hear One moment please This indicates that it will take several seconds to save the message After the message has been saved you can continue to use the Interactive Voice Response Menu A Option failed and be returned to step 4 84 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Configuring the Auto Attendant Settings To configure the nighttime auto attendant follow these instructions 1 Launch Internet Explorer or Netscape Navigator on the administration computer 2 Enter lt address of the System gt admin
69. age You can assign a static IP address to a PC by performing the following steps For Windows 98 and Millennium A B Click Start Setting and Control Panel Double click Network In The following network components are installed box select the TCP IP gt associated with your Ethernet adapter If you only have one Ethernet adapter installed you will only see one TCP IP line with no association to an Ethernet adapter Highlight it and click the Properties button In the TCP IP properties window select the IP address tab and select Specify IP address Enter a unique IP address that is not used by any other computer on the network connected to the System You can only use an IP address in the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Make sure that each IP address is unique for each PC or network device Click the Gateway tab and in the New Gateway prompt enter 192 168 0 1 which is the default IP address of the System Click the Add button to accept the entry Click the DNS tab and make sure the DNS Enabled option is selected Enter the Host and Domain names e g John for Host and home for Domain Enter the DNS entry provided by your ISP If your ISP has not provided the DNS IP address contact your ISP to get that information or go to its website for the information Click the OK button the TCP IP properties window and click Close or the OK button for the Network window Restart the computer
70. ally free of defects in materials and workmanship under normal use Your exclusive remedy and Linksys entire liability under this warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates This limited warranty extends only to the original purchaser If the Product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Return Authorization Number if applicable BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING If You are requested to return the Product mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of purchase RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE You are responsible for shipping defective Products to Linksys Linksys pays for UPS Ground shipping from Linksys back to You only Customers located outside of the United States of America and Canada are responsible for all shipping and handling charges ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD ALL OTHER EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rig
71. ance per phone to a four line appearance per phone Enter the license keys in this field For more information about licensing contact your ITSP General Purpose Parameters GPP A P These can be used by both the provisioning and upgrade logic to hold any string value Then any of the values can be incorporated in other scripted parameters Enter the appropriate string value in each field When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes General Purpose Parameters GPP A GPP GPP GPP H GPP 1 GPP GPP GPP L GPP GPP GPP 0 GPP eee Lag 1 Figure 6 25 Voice Provisioning Screen General Purpose Parameters VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 47 The Voice Regional Screen voce S AE Use this screen to configure call settings Call Progress Tones Dial Tone IMPORTANT In most cases you should not change these settings unless instructed to do by A your ITSP Call Progress Tones Dial Tone This is played to prompt the user to enter a phone number The default is 350 19 440 19 10 0 1 2 Second Dial Tone This is an alternative to the Dial Tone when the user dials a three way call The default is 420 19 520 19 10 0 1 2 Figure 6 26 Voice Regional Screen Call Pro
72. at is used to prevent data collisions Daisy Chain A method used to connect devices in a series one after the other Database A collection of data that is organized so that its contents can easily be accessed managed and updated DDNS Dynamic Domain Name System Allows the hosting of a website FTP server or e mail server with a fixed domain name e g www xyz com and a dynamic IP address Default Gateway A device that forwards Internet traffic from your local area network VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 105 DHCP Dynamic Host Configuration Protocol A networking protocol that allows administrators to assign temporary IP addresses to network computers by leasing an IP address to a user for a limited amount of time instead of assigning permanent IP addresses DMZ Demilitarized Zone Removes the Router s firewall protection from one PC allowing it to be seen from the Internet DNS Domain Name Server The IP address of your ISP s server which translates the names of websites into IP addresses Domain A specific name for a network of computers Download To receive a file transmitted over a network DSL Digital Subscriber Line An always on broadband connection over traditional phone lines Dynamic IP Address A temporary IP address assigned by a DHCP server Encryption Encoding data transmitted in a network Ethernet A networking protocol
73. ate Shown here is the status of the call Connected or Proceeding Duration Shown here is the length of time the call has been active Tie E e Tink il Ete Station User ID Reg Expres s Receptionist 200 1860 Oscar 200 1859 200 1859 BigBird 300 1859 Oscar 300 1859 Receptionist 501 1860 Oscar 502 41 BigBird 503 41 505 2158 Caller ID Parked By gt 19495551319 501 00 00 14 External Station State Duration 19495551319 calipark Connected 00 00 28 Figure 6 1 PBX Screen Parking Lot Station User ID Address Reg Expires s Receptionzst 192 16204 1883 1882 BigBard 1882 BigBird 1882 Oscar 1832 Receptionist 1883 Oscar 64 BigBird 64 2181 External State Duration 19495551319 Connected 000005 Figure 6 2 PBX Screen Inbound Call Station Receptiorsst Oscar BigBard BigBird Oscar Receptionist Oscar BigBird External 19495551319 Figure 6 3 PBX Screen Outbound Call 24 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The Router Tab lt vaes Status Wan Setup Lan Setup Application User Login adwaneed 60016GA00020 1 0 0 5439 Installed The Router Status Screen rig 3 2 300 000 08 76 None This screen displays product and system information 00 00 00 2 1 2003 12 00 00 DHCP 0 0 0 0 0 0 0 0 Current Gateway 0 0 0 0 Product Information Product Name S
74. bargein T gt lt nomatch gt lt dialplan src dp1 gt lt match gt lt default gt lt audio src prompt2 gt name ext target input gt lt default gt lt match gt lt form gt lt aa gt c Copy the AA script 2 code from the Notepad and paste it in the AA script 2 field For the DayTime field enter the daytime hours for the daytime auto attendant in 24 hour format The start and end times should be in this format start hh mm ss end hh mm ss hh for hours mm for minutes and ss for seconds For example start 9 0 0 end 17 0 0 means the start time is 9 AM and the end time is 5 PM The other hours 5 PM to 9 AM are considered nighttime hours For the NightTime AA setting select yes For the NightTime AA Script setting select 2 Click the Submit All Changes button to save your new settings Congratulations You have set up the nighttime auto attendant NOTE If you want to configure the Weekend Holiday Auto Attendant refer to Chapter 6 Using the Web based Utility for instructions 86 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Appendix Dial Plan and Auto Attendant Scripting for Advanced Users Overview This appendix discusses the dial plan and auto attendant aa features of the System It also explains how to configure and write scripts for both features Configuring Dial Plans The System allows each phone line to be c
75. ber for each device you specify When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 29 The Router Application Screen nie vo Status Wan Setup Lan Setup Application POX This screen lets you configure port forwarding DMZ and reserved ports range settings Port Forwarding Settings Enable Service Port Forwarding Settings feal ia Enable Select yes or no for each port forwarding entry which defines a port range to be forwarded to a server 23 feral The default is no P 5 Service Name Enter the of the service or application 23 feral Starting Port Enter the starting port number of the forwarded port range o 53 Ending Port Enter the ending port number of the forwarded port range Protocol Select the protocol used TCP UDP or Both The default is TCP aot Pion Server IP Address Enter the IP address of the server 192 168 0 x x being a different number for each server anor iasa mea Undo All Changes Submit All Changes you specify aye DMZ Settings Figure 6 7 Router Application Screen Enable DMZ DMZ hosting forwards all ports at the same time to one computer This allows one local user to be exposed to the Internet for use of special purpose services such as videoconferencing Sel
76. button to save the changes or click the Undo All Changes button to undo your changes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 69 Appendix A Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the IP Telephony System Read the description below to solve your problems If you can t find an answer here check the Linksys website at www linksys com Common Problems and Solutions 1 The System did not automatically assign an extension number to the Linksys SPA family Internet phone and the phone s Ext LED is yellow instead of green Follow these steps A B C Open the web browser on the administration computer Enter http 192 168 0 1 admin router status If the phone is on the WAN side write down the Current IP of the System This is the Internet IP address If the phone is on the LAN side write down the LAN IP Address of the System This is the local IP address Access the phone s Web based Utility Make sure the configured proxy server on the phone matches the System s IP address Refer to the phone s documentation for details 2 The Internet phone can make internal calls to other Internet phones and analog phones however it cannot make external calls Check to see if the Internet phone s line is registered Follow these steps A B C Open the web browser on the administration computer
77. ce IP Telephony System ETHERNET 1 2 Figure 3 2 Front Panel Power Green The power LED is solidly lit when the System is powered on and connected to the Internet It flashes when there is no Internet connection ETHERNET Green The ETHERNET LED is solidly lit when there is an Internet connection It flashes when there is network activity PHONE 1 2 Green The PHONE 1 2 LED is solidly lit when the phone is on hook and registered The connection is registered if your Internet phone service account is active The LED is not lit when the phone is on hook and not registered It flashes when the phone is off hook VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Chapter 4 Getting Started Overview For first time installation of the System Linksys strongly recommends using the Setup Wizard which you can download from www linksys com For advanced users you may follow the instructions in this chapter and then use the Web based Utility for additional configuration refer to Chapter 6 Using the Web based Utility To use the Interactive Voice Response Menu proceed to Chapter 5 Using the Interactive Voice Response Menu Before You Begin Make sure you have the following IP Telephony System model number SPA9000 One or more Internet phones for example Linksys SPA family IP Phones model number SPA941 A router and cable DSL modem or gateway One or more Ethern
78. changes or click the Undo All Changes button to undo your changes Line 1 Status Re Registered Last Registration At 12 31 2002 00 26 09 10s Messag No Failed 0 0 0 00 00 00 225 No Not Registered Last Registration At Not Registered Last Registration At Figure 6 11 Voice Info Screen Line Status Auto Attendant Prompt Status Prompt 3 Undo Changes Submit All Changes fie tutus Log pasie advanced Figure 6 12 Voice Info Screen Auto Attendant Prompt Status 33 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The Voice System Screen This screen lets you configure system settings IMPORTANT most cases you should not change these settings unless instructed to do by AN your ITSP System Configuration Restricted Access Domains Enter the domain names permitted to access the System Enable Web Admin Access This setting lets you enable or disable local access to the Web based Utility Select yes or no from the drop down menu The default is yes Admin Passwd Enter the password for the administrator By default there is no password User Password Enter the password for the user By default there is no password Miscellaneous Settings Syslog Server Enter the IP address of the syslog server which logs system information and critical events of the System Debug Server Enter the IP address of the debug server which logs debug info
79. djustable Audio Frames Per Packet DTMF In band amp Out of Band RFC 2833 SIP INFO Flexible Dial Plan Support with Inter Digit Timers IP Address URI Dialing Support Call Progress Tone Generation Jitter Buffer Adaptive Frame Loss Concealment VAD Voice Activity Detection w Silence Suppression Attenuation Gain Adjustments MWI Message Waiting Indicator Tones VMWI Via NOTIFY SUBSCRIBE Caller ID Support Name amp Number Password Protected System Reset to Factory Default Password Protected Admin and User Access Authority HTTPS with Factory Installed Client Certificate HTTP Digest Encrypted Authentication via MD5 RFC 1321 Up to 256 bit AES Encryption Web Browser Administration amp Configuration via Integral Web Server Telephone Key Pad Configuration of Select Networking Parameters via IVR Automated Provisioning amp Upgrade via HTTPS HTTP TFTP Asynchronous Notification of Upgrade Availability via NOTIFY Non intrusive In Service Upgrades Report Generation amp Event Logging VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 111 Stats in BYE Message Syslog amp Debug Server Records Per Line Configurable Physical Interfaces 2 10 100BaseT RJ 45 Ethernet Port IEEE 802 3 1 WAN 1 LAN 2 RJ 11 FXS Phone Ports For Analog Circuit Telephone Device Tip Ring Subscriber Line Interface Circuit SLIC Ring Voltage 40 55 Vrms Configurable Ring Frequency 10 Hz 40 Hz Ri
80. dows 2000 1 2 3 7 Click Start Settings and Control Panel Double click Network and Dial Up Connections Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option In the Components checked are used by this connection box highlight Internet Protocol TCP IP and click the Properties button Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected Click the OK button in the nternet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window Restart the computer if asked Click the OK button in the nternet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window Restart the computer if asked For Windows XP The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 1 2 3 4 Click Start and Control Panel Click the Network and Internet Connections icon and then the Network Connections icon Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option In the This connection uses the following items box highlight Internet Protocol TCP
81. dows versions please follow the instructions for Windows 2000 A Click Start and Control Panel B Click the Network and Internet Connections icon and then the Network Connections icon C Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option D Inthe This connection uses the following items box highlight Internet Protocol TCP IP Click the Properties button E Enter a unique IP address that is not used by any other computer on the network connected to the System You can only use an IP address in the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Enter the Subnet Mask 255 255 255 0 Enter the Default Gateway 192 168 0 1 System s default IP address Toward the bottom of the window select Use the following DNS server addresses and enter the Preferred DNS server and Alternative DNS server provided by your ISP Contact your ISP or go on its website to find the information I Click the OK button in the nternet Protocol TCP IP Properties window Click the OK button in the Local Area Connection Properties window VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 73 10 1 want to test my Internet connection A Check your TCP IP settings For Windows 98 and Millennium Refer to Windows Help for details Make sure Obtain IP address automatically is selected in the settings For Win
82. e The most specific rules should be placed first Each rule should be in this format ex Lname gname hunt hrule cfwd target The term did indicates an embedded Direct Inward Dialing DID number If it is not specified then the rule applies to any DID number The term ext indicates the client extension number pattern It accepts and wildcards as well as xx escaped characters The term name is a name for the call group If a hrule is specified then the listed clients are contacted sequentially also known as hunting otherwise they will ring simultaneously When you create this hrule follow this format hunt lt algo gt lt interval gt lt max gt The term lt a go gt determines the order to ring the clients It can be one of the following e restart or re so it always starts from the beginning of the list e next or so it starts from the next on the list to the last client that rings e random or ra so the order is random for each call The term lt interval gt is the time in seconds to ring each client The term is the total time in seconds to hunt before the call is rejected or forwarded to voicemail If is less than lt intervak it is interpreted as the number of cycles to go through the hunt group before call hunting stops If lt max gt is 0 call hunting will continue indefinitely until the caller hangs up or someone answers the call I
83. e Info screen will appear Click the Router tab 12 Click the WAN Setup tab 13 From the Connection Type drop down menu select Static IP 14 In the Static IP Settings section complete the Static IP NetMask and Gateway fields Static IP Enter a static IP address appropriate for your network Write this down you will use it later NetMask NOTE Make sure your router will not assign the System s static IP address to any other network device For example you can assign a static IP address outside of your router s DHCP IP address range however it must be within the router s subnet range For more information about addressing refer to the router s documentation Enter the subnet mask of your network router Gateway Enter the local IP address of your network router or gateway 15 In the Optional Settings section complete the Primary DNS field Primary DNS Enter the DNS IP address of your network router 16 In the Remote Management section select yes from the Enable WAN Web Server drop down menu 17 Click the Submit All Changes button PBX Parameters Proxy k Interface 6060 224 168 168 168 3456 TO UserID SIP DION field Figure 4 6 Voice SIP Screen PBX Parameters Router Voice Status Won Setup Lan Setup Application pax Internet Connection Settings Connection Type State IF Static IP Settings Statie 1P 192 169 10 1 NetMask 255 255 255 0 Gat
84. e Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter If DMZ is used does the exposed user share the public IP with the System No Does the System pass PPTP packets or actively route PPTP sessions The System allows PPTP packets to pass through Is the System cross platform compatible Any platform that supports Ethernet and TCP IP is compatible with the System Which modems are compatible with the System The System is compatible with virtually any cable or DSL modem that supports Ethernet How can check whether have static or DHCP IP addresses Ask your ISP to find out How do get mIRC to work with the System Under the Router gt Applications tab set the Starting and Ending Ports to 113 for the computer on which you are using mIRC If your questions are not addressed here refer to the Linksys website www linksys com VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 82 Appendix Configuring the Nighttime Auto Attendant Description of the Auto Attendant The auto attendant is an internal service within the System It plays pre recorded voice messages that offer the caller a menu of choices so the auto attendant can appropriately direct the call After the caller has made a choice the call is routed to the appropriate extension so the caller is connected to the correct party or presented with another menu of choices There are three auto attendan
85. e LAN For Microsoft Internet Explorer 5 0 or higher 0 Click Start Settings and Control Panel Double click Internet Options Click the Connections tab Click the LAN settings button and remove anything that is checked Click the OK button to go back to the previous screen Click the option Never dial a connection This will remove any dial up pop ups for PPPoE users For Netscape 4 7 or higher A B Start Netscape Navigator and click Edit Preferences Advanced and Proxies Make sure you have Direct connection to the Internet selected on this screen Close all the windows to finish 18 To start over need to set the System to its factory default settings Refer to Chapter 5 Using the Interactive Voice Response Menu for instructions 19 1 need to upgrade the firmware Firmware upgrades are handled by your ITSP Contact your service provider for more information 20 When enter a URL or IP address get a time out error or am prompted to retry Go through this checklist until your problem is solved Check if other PCs work If they do ensure that your workstation s IP settings are correct IP Address Subnet Mask Default Gateway and DNS Restart the computer that is having a problem If the PCs are configured correctly but still not working check the System Make sure that it is connected and powered on Check its settings If you cannot connect to it check the LAN and power connecti
86. e beet a rth dene EL Register Expires 3600 Ans Call Without Reg ro 5 7 The Voice Info screen will appear In the Line 1 Status section make sure that the Registration Status says ma RAE Registered EASAN OE a Undo All Changes Submit All Changes You are now ready to make your first external call Use any phone connected to the System and dial 9 first when you make an external call with the default US dial plan Figure 4 8 Voice Line 1 Screen You can use analog telephones to make external calls however you cannot receive calls on any analog telephones unless you configure the appropriate settings Refer to the Voice FXS 1 section of Chapter 6 Using NOTE If you cannot make calls with the default the Web based Utility for instructions A US dial plan visit www linksys com kb for additional dial plans or refer to Appendix C Dial Congratulations Now you can make external calls using the System Plan and Auto Attendant Scripting for Advanced Users to write your own script 12 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Receiving and Handling External Phone Calls To receive external phone calls you need to know the Direct Inward Dialing DID number assigned to you by your ITSP Usually this is the same as your user ID but it can be a different number Check with your ITSP to find out what your DID number is Then decide which Internet phones will ring when an
87. e mode It should be played only for a short while less than 30 seconds and at a reduced level less than 19 dBm so it will not interfere with the conversation The default is 397 19 507 19 15 0 2 0 2 1 1 1 2 1 2 Feature Invocation Tone This is played when a feature is implemented The default is 350 16 1 1 1 Distinctive Ring Patterns Ring1 Cadence This is the cadence script for distinctive ring 1 The default is 60 2 4 Ring2 Cadence This is the cadence script for distinctive 2 The default is 60 3 2 1 2 3 4 Ring3 Cadence This is the cadence script for distinctive ring 3 The default is 60 8 4 8 4 Ring4 Cadence This is the cadence script for distinctive ring 4 The default is 60 4 2 3 2 8 4 Ring5 Cadence This is the cadence script for distinctive ring 5 The default is 60 2 2 2 2 2 2 1 4 VolPon Solutions www voipon co uk sales voipon co uk acer Ring Cadence Figure 6 27 Voice Regional Screen Distinctive Ring Patterns Tel 44 0 1245 600560 49 Ring6 Cadence This is the cadence script for distinctive 6 The default is 60 2 4 2 4 2 4 Ring7 Cadence This is the cadence script for distinctive 7 The default is 60 4 2 4 2 4 4 Ring8 Cadence This is the cadence script for distinctive ring 8 The default is 60 0 25 9 75 Distinctive Call Waiting Tone Patterns CWT1 Cadence This is the cadence script for distinctive CWT Call Wait
88. e to v6 RFC 1883 ARP Address Resolution Protocol NS A Record RFC 1706 SRV Record RFC 2782 DHCP Client Dynamic Host Configuration Protocol RFC 2131 DHCP Server Dynamic Host Configuration Protocol RFC 2131 PPPoE Client Point to Point Protocol over Ethernet RFC 2516 ICMP Internet Control Message Protocol RFC792 Transmission Control Protocol RFC793 UDP User Datagram Protocol RFC768 RTP Real Time Protocol RFC 1889 RFC 1890 RTCP Real Time Control Protocol RFC 1889 DiffServ RFC 2475 Type of Service TOS RFC 791 1349 VLAN Tagging 802 1p q SNTP Simple Network Time Protocol RFC 2030 Upload Data Rate Limiting Static and Automatic QoS Voice Packet Prioritization over Other Packet Types Router or Bridge Mode of Operation MAC Address Cloning Port Forwarding SIPv2 Session Initiation Protocol Version 2 RFC 3261 3262 3263 3264 SIP Proxy Redundancy Dynamic via DNS SRV A Records Re registration with Primary SIP Proxy Server SIP Support in Network Address Translation Networks NAT incl STUN Secure Encrypted Calling via Pre Standard Implementation of Secure RTP Codec Name Assignment VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 110 Security Provisioning Administration amp Maintenance Voice Algorithms G 711 A law and mu law G 726 16 24 32 40 kbps G 729 A G 723 1 6 3 kbps 5 3 kbps Dynamic Payload Support A
89. eature lets you insert the rport parameter into the VIA header of SIP responses if the received from port and VIA sent by port numbers differ Select yes or no from the drop down menu The default is no Substitute VIA Addr This feature lets you use NAT mapped IP port values in the VIA header Select yes or no from the drop down menu The default is no Send Resp To Src Port This feature lets you send responses to the request source port instead of the VIA sent by port Select yes or no from the drop down menu The default is no STUN Enable This feature lets you use STUN to discover NAT mapping Select yes or no from the drop down menu The default is no STUN Test Enable If the STUN Enable feature is enabled and a valid STUN server is available then the System can perform a NAT type discovery operation when it powers on It will contact the configured STUN server and the result of the discovery will be reported in a Warning header in all subsequent REGISTER requests If the System detects symmetric NAT or a symmetric firewall NAT mapping will be disabled The STUN Test Enable feature lets you use the STUN test Select yes or no from the drop down menu The default is no STUN Server Enter the IP address of the STUN server to contact for NAT mapping discovery EXT IP Enter the external IP address to substitute for the actual IP address of the System in all outgoing SIP messages If 0 0 0 0 is specified then no IP address substitution
90. ect yes or no from the drop down menu The default is no a network protocol for transmitting data that requires acknowledgement from the recipient of data sent DMZ Host IP Address Enter the IP address of the DMZ host 192 168 0 x x being the number for the computer you want to specify Use the Static DHCP Lease Settings section the LAN Setup screen so the DMZ Host udp a network protocol for transmitting data keeps this IP address otherwise its IP address may change that does not require acknowledgement from the recipient of the data that is sent System Reserved Ports Range Starting Port This port range defines the random TCP UDP ports used by the application running on the System They cannot be used by port forwarding or DMZ Enter the starting port number of the reserved ports range The default is 50000 Num of Ports Reserved Select the number of ports you want to reserve 256 512 or 1024 The default is 256 When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes 30 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The Voice Tab The Voice Info Screen This screen shows voice related settings for the System Product Information Product Name Shown here is the model number of the System Serial Number Shown here is the serial number of the System Software Version Sho
91. ed Utility refer to Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 83 Recording a New Prompt To record a new prompt follow these instructions 1 Using one of the analog telephones connected to the System press in other words press the star key four times 2 Wait until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit 3 Press 72255 to access the auto attendant message settings 4 You will hear Please enter the message number followed by the key Press 5 5 The Interactive Voice Response Menu will say Enter 1 to record Enter 2 to review Enter 3 to delete Enter to exit 6 Press 1 and record your message 7 After you have finished your message press 8 After you record the message you will hear To save enter 1 To review enter 2 To re record enter 3 To exit enter If you entered 1 the new message will be saved If you entered 2 you will hear the message played If you entered 3 you will be returned to step 7 If you entered you will be returned to the menu in step 5 9 When you have finished recording Prompt ID 5 then hang up the telephone For more information about the Interactive Voice Response Menu refer to Chapter 5 Using the Voice Interactive Response Menu For status information
92. ee decimal places The range is 6 0 to infinity The default is 3 FXS Port Output Gain Enter the output gain in dB up to three decimal places The range is 6 0 to infinity The default is 3 DTMF Playback Level Enter the local playback level in dBm up to one decimal place The default is 16 DTMF Playback Length Enter the local DTMF playback duration in milliseconds The default is 1 Detect ABCD To enable local detection ABCD select yes Otherwise select no The default is yes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 57 Playback ABCD enable local playback of ABCD select yes Otherwise select no The default is yes Caller ID Method You have a choice of methods to use for caller ID Select Bellcore N Amer China for CID CIDCW and VMWI FSK is sent after the first ring and there is no polarity reversal or DTAS Select DTMF Finland Sweden for CID only DTMF is sent after polarity reversal with no DTAS and before the first ring Select for CID only is sent after polarity reversal with DTAS and before the first ring Select ETSI DTMF for CID only DTMF is sent after DTAS with no polarity reversal and before the first ring Select ETS DTMF With PR for CID only DTMF is sent after polarity reversal and DTAS and before the first ring Select ETS DTMF After Ring for CID only DTMF is sent after the fir
93. elephone Adapter model number SPA3000 refer to the SPA3000 documentation for more information How do access my voicemail Voicemail is handled by your ITSP Contact your provider for more information How do check which Internet phones have registered with the System Open the web browser on a networked computer Enter http 192 168 0 1 admin voice status The PBX Status screen lists the Internet phones that have registered with the System What is the maximum number of IP addresses that the System will support The System will support up to 253 IP addresses Does the System support IPX or AppleTalk No TCP IP is the only protocol standard for the Internet and has become the global standard for communications IPX a NetWare communications protocol used only to route messages from one node to another and AppleTalk a communications protocol used on Apple and Macintosh networks can be used for LAN to LAN connections but those protocols cannot connect from the Internet to the LAN What is Network Address Translation and what is it used for Network Address Translation NAT translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet Furthermore NAT allows the System to be used with low cost Internet accounts such as DSL or cable modems when only one TCP IP addres
94. entication Header known as protocol 51 are incompatible with the System AH has limitations due to occasional incompatibility with the NAT standard Change the IP address for the System to another subnet to avoid a conflict between the VPN IP address and your local IP address For example if your VPN server assigns an IP address 192 168 0 X X is a number from 1 to 254 and your local LAN IP address is 192 168 0 X X is the same number used in the VPN IP address the System will have difficulties routing information to the right location If you change the System s IP address to 192 168 2 1 that should solve the problem Change the System s IP address through the Router LAN Setup tab of the Web based Utility If you assigned a static IP address to any computer or network device on the network you need to change its IP address accordingly to 192 168 2 being any number from 1 to 254 Note that each IP address must be unique within the network Your VPN may require port 500 UDP packets to be passed to the computer that is connecting to the IPSec server Refer to Problem 15 need to set up online game hosting or use other Internet applications for details Check the Linksys website at www linksys com for more information 14 1 need to set a server behind my System To use a server like a web ftp or mail server you need to know the respective port numbers they are using For example port 80 HTTP is used for web port 21
95. eously or one at a time e Paging When you want to page all of the Internet phones you can use the System e Dial Plans When you have more than dial plan you can route outgoing calls to take advantage of the best rates available for the different types of calls After setup of the System you will have dynamic and feature rich Internet voice communications for your business or home NOTE If your ITSP configured the System for you then these features may already be set up Check with your ITSP for more information To set up these features yourself refer to Chapter 6 Using the Web based Utility VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Chapter 3 Getting to Know the IP Telephony System The Back Panel The System s ports are located on its back panel Figure 3 1 Back Panel PHONE 1 2 The PHONE 1 2 ports allow you to connect analog telephones or fax machines to the System using RJ 11 telephone cables not included ETHERNET The ETHERNET port connects to an administration computer so you can access the System s Web based Utility for configuration INTERNET This INTERNET port connects to either a router or broadband modem Power The Power port is where you will connect the power adapter VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The Front Panel The System s LEDs are located on its front panel Ce 2 me Voi
96. er profile rules and D Log Resync Request Msg This script defines the message sent to the configured syslog server whenever the System attempts to resync with the provisioning server Enter the appropriate script The default is SPN SMAC Requesting resync SSCHEME SSERVIP SPORTSPATH Log Resync Success Msg This script defines the message sent to the configured syslog server whenever the System successfully completes a resync with the provisioning server Enter the appropriate script The default is SPN SMAC Successful resync SSCHEME SSERVIP SPORTSPATH Log Resync Failure Msg This script defines the message sent to the configured syslog server whenever the System fails to complete a resync with the provisioning server Enter the appropriate script The default is SPN SMAC failed SERR Report Rule Enter the report rule Firmware Upgrade Upgrade Enable The firmware profile must be requested by the System and cannot be pushed from an upgrade server although a service provider can effectively push a new firmware load by remotely triggering the request operation via the configuration file To enable the upgrade feature select yes Otherwise select no The default is yes Upgrade Error Retry Delay If an upgrade attempt fails the System will retry after a period of time Enter the period of time in seconds The default is 3600 Downgrade Rev Limit Enter the downgrade firmware revision limit Upgrade Rule
97. er the System will include the P RTP Stat header or response to a BYE message The header contains RTP statistics of the current call Select yes or no from the drop down menu The default is no SDP Payload Types SDP Payload Types NSE Dynamic Payload This is the NSE dynamic payload type The default is 100 AVT Dynamic Payload This is the AVT dynamic payload type The default is 101 zat SES 5723 Codec Name 220 Figure 6 18 Voice SIP Screen SDP Payload Types 37 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 INFOREQ Dynamic Payload This is the INFOREQ dynamic payload type There is default G726r16 Dynamic Payload This is the G726 16 dynamic payload type The default is 98 G726r24 Dynamic Payload This is the G726 24 dynamic payload type The default is 97 G726r40 Dynamic Payload This is the G726 40 dynamic payload type The default is 96 G729b Dynamic Payload This is the G729b dynamic payload type The default is 99 NSE Codec Name This is the NSE codec name used in SDP The default is NSE AVT Codec Name This is the AVT codec name used in SDP The default is telephone event G711u Codec Name This is the G711u codec name used in SDP The default is PGMU G711a Codec Name This is the G711a codec name used in SDP The default is G726r16 Codec Name This is the G726 16 codec name used in SDP The default is G726 16 G726r24 Codec Name This is the G726 24 codec name used in
98. er your network Windows Help provides complete instructions on utilizing shared resources Network Neighborhood My Network Places Other PCs on your network will appear under Network Neighborhood or My Network Places depending upon the version of Windows you re running Windows Help provides complete instructions on adding PCs to your network VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 104 Appendix G Glossary Adapter A device that adds network functionality to your PC Backbone The part of a network that connects most of the systems and networks together and handles the most data Bandwidth The transmission capacity of a given device or network Bit A binary digit Boot To start a device and cause it to start executing instructions Bridge A device that connects different networks Broadband An always on fast Internet connection Browser An application program that provides a way to look at and interact with all the information on the World Wide Web Buffer A shared or assigned memory area that is used to support and coordinate different computing and networking activities so one isn t held up by the other Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television network which in turn connects to the Internet CSMA CA Carrier Sense Multiple Access Collision Avoidance A method of data transfer th
99. es OTMF Tx Method Otherwise select no The default is no Peek ties tes Release Unused Codec FAX Process NSE FAX Disable ECAN FAX Enable T30 Use Pref Codec Only To only use the preferred codec for all calls select yes The call will fail if the far end does Figure 6 42 Voice FXS 1 Screen Audio Configuration not support this codec Otherwise select no The default is no Silence Threshold Select the appropriate setting for the threshold high medium or low The default is medium G729a Enable To enable the use of the G729a codec at 8kbps select yes Otherwise select no The default is yes Echo Canc Enable To enable the use of the echo canceller select yes Otherwise select no The default is yes G723 Enable To enable the use of the G723a codec at 6 3kbps select yes Otherwise select no The default is yes Echo Canc Adapt Enable To enable the echo canceller to adapt select yes Otherwise select no The default is yes G726 16 Enable To enable the use of the G726 codec at 16kbps select yes Otherwise select no The default is yes Echo Supp Enable To enable the use of the echo suppressor select yes Otherwise select no The default is yes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 62 6726 24 Enable enable the use the 6726 codec at 24kbps select yes Otherwise select no The default is yes FAX CED Detect Enable To enab
100. et network switches so you can connect Internet phones or computers switching QoS enables the switch to give top priority to voice traffic while full wire speed switching lets it forward packets as fast as your network can deliver them The next best choice is a QoS Quality of Service switch NOTE For best results use a switch that offers QoS Quality of Service and full wire speed At least one active Internet phone service account and its settings if you want to make external calls An active Internet connection if you want to make external calls At least one computer for configuration of the System and Internet phones Two or more Ethernet network cables Analog telephones or fax machines optional Internet SPA941 Cable DSL Modem os Q SPA941 Router Desktop Computer SPA941 Analog Fax Administration Phone Computer Figure 4 1 A Typical Scenario for the IP Telephony System VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Instructions for Installing the IP Telephony System ip internet protocol a protocol used to send data over a network Internal Calls ip address the address used to identify a computer or device on a network To install the System for internal calls you will do the following Connect and Configure the System 1 2 connect and configure the System connect the Internet phones optional Plug an analog telephone into the Phone 1 por
101. etry Delay If a resync attempt fails the System will retry after a period of time Enter the period of time in seconds The default is 3600 Forced Resync Delay This feature tells the System how long to wait before undergoing a forced resync Enter the period of time in seconds The default is 14400 Resync From SIP This feature permits a service provider to trigger a profile resync via a SIP NOTIFY message To enable this feature select yes Otherwise select no The default is yes Resync After Upgrade Attempt If you want the System to resync after an upgrade attempt select yes Otherwise select no The default is yes Resync Trigger 1 2 Enter the first and second triggers you want to use Resync Fails On FNF If you want the resync to fail when the FNF File Not Found error occurs select yes Otherwise select no The default is yes Profile Rule This script identifies the provisioning server to contact when the System is performing a profile resync Enter the appropriate script The default is spaSPSN cfg Router Voice Info System 51 Provisioning Regional FXS1 FXS2 Line 1 Une 2 Line 3 Une 4 Shame Loge ta 77 SPORTSPATH SYNC SSCHEME FSERVIP SPORTSPATH Resync foiled SEAR Figure 6 23 Voice Provisioning Screen Configuration Profile 45 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Profile Rule and D Ent
102. eway PPPOE Settings PPPOE Login Name PPPOE Login Password PPPOE Service Name Optional Settings HostName Primary ONS ONS Server Order Mansal Parallel Primary NTP Server MAC Clone Settings Enable MAC Clone Service ne Cloned MAC Address Remote Management Enable WAN Web Server WAN Web Server Port QOS Settings QOS QDise Maximum Uplink Speed 128 Kbps VLAN Settings Enable VLAN VLAN ID 1 0x000 0xFFF Undo All Changes Submit All Changes tase Figure 4 7 Router WAN Setup Screen 10 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 18 The Router Status screen will appear Verify that the following settings match your entries e WAN Connection Type Static IP Current IP Current Netmask Current Gateway Primary DNS Proceed to the next section Connect the Internet Phones Connect the Internet Phones 1 Connect an Ethernet network cable to one of the Ethernet ports on your router Then connect the other end of the cable to an Ethernet port on a network switch Connect the switch s power adapter to its power port and then plug the power adapter into an electrical outlet Connect an Ethernet network cable to an Internet phone Then connect the other end to one of the Ethernet ports on the switch If the Internet phone has been used before reset it to its factory default settings first Refer to i
103. f hours minutes and or seconds to add to the current time during daylight saving time The lt save time gt value can be preceded by a negative sign if subtraction is desired instead of addition The lt save time gt value is in this format l HH mmf ss The lt month gt value equals any value in the range 1 12 January December The lt day gt value equals l any value the range 1 31 If lt day gt is 1 it means the lt weekday gt or before the end of the month in other words the last occurrence of lt weekday gt in that month The lt weekday gt value equals any value in the range 1 7 Monday Sunday It can also equal 0 If the lt weekday gt value is 0 this means that the date to start end daylight saving is exactly the date given In that case the lt day gt value must not be negative If the lt weekday gt value is not 0 and the lt day gt value is positive then daylight saving starts or ends on the lt weekday gt value on or after the date given If the lt weekday gt value is not 0 and the lt day gt value is negative then daylight saving starts or ends on the lt weekday gt value on or before the date given The abbreviation HH stands for hours 0 23 The abbreviation mm stands for minutes 0 59 The abbreviation ss stands for seconds 0 59 The default Daylight Saving Time Rule is start 4 1 7 end 10 1 7 save 1 FXS Port Input Gain Enter the input gain in dB up to thr
104. f necessary the call is forwarded to a user ID called the target in the hrule If the target is a voicemail mailbox then the target starts with vm For example the target vm3456 will have calls forwarded to voicemail with the mailbox ID 3456 For example the Contact List is 501 502 hunt ne 4 1 cfwd aa This means that 501 will ring first for four seconds If 501 does not pick up or is already on another call then 502 will ring for four seconds This cycle will repeat once before the call hunting stops Then the call goes to the auto attendant VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 67 Cfwd No Ans Delay Enter the delay seconds before the call forwarding of no answer calls feature is triggered The default is 20 Dial Plan Dial Plan Enter the dial plan script for this line Refer to Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users for more details The default is lt 9 gt xx NAT Settings NAT Mapping Enable To use externally mapped IP addresses and SIP RTP ports in SIP messages select yes Otherwise select no The default is no NAT Keep Alive Enable To send the configured NAT keep alive message periodically select yes Otherwise select no The default is no NAT Keep Alive Msg Enter the keep alive message that should be sent periodically to maintain the current NAT mapping If the value is NOTIFY then a NOTIFY message is sent If the value is
105. for daytime hours nighttime hours weekends holidays Daytime AA Each parameters controls whether the corresponding auto attendant service will be enabled or Bool Nighttime AA disabled This parameter can also be manually controlled through the Interactive Voice Response Weekend Holiday AA Menu code 79228 Refer to Chapter 5 Using the Interactive Voice Response Menu Daytime AA Script This parameter specifies which script will be used for a particular auto attendant treatment The Choice Nighttime AA Script choices are 1 for the AA script 1 setting 2 for the AA script 2 setting and 3 for the AA script 3 setting Weekend Holiday AA Script DayTime Answer Delay Each auto attendant service has a corresponding delay setting which is the number of seconds you Number NightTime Answer Delay want the auto attendant to wait before answering By default the DayTime Answer Delay setting is Weekend Holiday Delay 12 seconds the operator is given 12 seconds to answer the phone The NightTime and Weekend Holiday Answer Delay settings are set to 0 the auto attendant will answer immediately Weekends Holidays This parameter defines the dates of weekends and holidays 511512 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 94 Table 5 Additional Auto Attendant Configuration Parameters Parameter Description Type DayTime This parameter defines the daytime hours The other hours are considered nighttime ho
106. gress Tones Outside Dial Tone This is an alternative to the Dial Tone It prompts the user to enter an external phone number as opposed to an internal extension It is triggered by a character a comma encountered in the dial plan The default 420 19 10 0 1 Prompt Tone This is played to prompt the user to enter a call forwarding phone number The default is 520 19 620 19 10 0 1 2 Busy Tone This is played when a 486 RSC is received for an outbound call The default is 480 19 620 19 10 5 5 1 2 Reorder Tone This is played when outbound call has failed or after the far end hangs during an established call The default is 480 19 620 19 10 25 25 1 2 Off Hook Warning Tone This is played when the caller has not properly placed the handset on the cradle The default is 480 10 620 0 10 125 125 1 2 Ring Back Tone This is played during an outbound call when the far end is ringing The default is 440 19 480 19 2 4 1 2 Confirm Tone This brief tone notifies the user that the last input value has been accepted The default is 600 16 1 25 25 1 SIT1 Tone This is an alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call The RSC to trigger this tone is configurable on the S P screen The default is 985 16 1428 16 1777 16 20 380 0 1 380 0 2 380 0 3 0 4 0 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 48
107. h vl dou alebo miestnymi org nmi Spr vna likvid cia a recykl cia pom e zabr ni pr padn m negat vnym dopadom na ivotn prostredie a zdravie ud Ak m te z ujem o podrobnej ie inform cie o likvid cii star ho zariadenia obr te sa pros m na miestne org ny organiz cie zaoberaj ce sa likvid ciou odpadov alebo obchod v ktorom ste si produkt zak pili Sloven ina Slovene Okoljske informacije za stranke v Evropski uniji Evropska direktiva 2002 96 EC prepoveduje odlaganje opreme ozna ene s tem simbolom na izdelku in ali na embala i med obi ajne nerazvr ene odpadke Ta simbol opozarja je treba izdelek odvre i lo eno od preostalih gospodinjskih odpadkov Va a odgovornost je da to in preostalo elektri no in elektronsko opremo odnesete na posebna zbirali a ki jih dolo ijo dr avne ustanove ali lokalna uprava S pravilnim odlaganjem in recikliranjem boste prepre ili morebitne kodljive vplive na okolje in zdravje ljudi e elite izvedeti ve o odlaganju stare opreme se obrnite na lokalno upravo odpad ali trgovino kjer ste izdelek kupili 119 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 IP Telephony System Suomi Finnish Ymp rist koskevia tietoja EU alueen asiakkaille EU direktiivi 2002 96 EY edellytt ett jos laitteistossa on t m symboli itse tuotteessa ja tai sen pakkauksessa laitteistoa ei saa h vitt lajittelemattoman yhdy
108. h you can download from www linksys com If you do not wish to run the Setup Wizard then use the instructions in the Quick Installation or this User Guide to help you These instructions should be all you need to get the most out of the IP Telephony System NOTE Some of these features are set up from the A Internet phones network a series of computers or devices connected for the purpose of data sharing storage and or transmission between users fan local area network the computers and networking products that make up the network in your home or office ethernet an IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 What s in this Guide This user guide covers the steps for setting up a network with the System Most users will only need to use Chapter 4 Getting Started When you re finished then you are ready to make calls within your system as well as Calls to the outside world You also have other chapter available for reference Chapter 1 Introduction This chapter describes the System and this User Guide Chapter 2 Applications This chapter discusses the most common scenarios for the System Chapter 3 Getting to Know the IP Telephony System This chapter describes the physical features of the System Chapter 5 Using the Interactive Voice Response Menu This
109. hanges or click the Undo All Changes button to undo your changes FXS Port Polarity Configuration Idle Polanty orward Caller Conn Polarity Caller Conn Polarity Forward Undo Changes Submit Changes per naw er ae ee Figure 6 43 Voice FXS 1 Screen FXS Port Polarity Configuration 64 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The Voice Line 1 2 3 4 Screen Use the appropriate screen to configure settings for each external Internet phone line IMPORTANT In most cases you should not change the service settings unless instructed to do A by your ITSP Line Enable To enable this line for service select yes Otherwise select no The default is yes Network Settings SIP ToS DiffServ Value Enter the TOS DiffServ field value in UDP IP packets carrying SIP messages The default is Ox68 SIP CoS Value Enter the CoS value for SIP messages The default is 3 SIP Settings SIP Port Enter the port number of the SIP message listening and transmission port The default is 5060 SIP 100REL Enable To enable the support of 100REL SIP extension for reliable transmission of provisional responses 18x and use of PRACK requests select yes Otherwise select no The default is no Auth Resync Reboot If this feature is enabled the System will authenticate the sender when it receives the NOTIFY resync reboot RFC 2617 message To use this feature select yes Otherwise select no The
110. he Setup Wizard you can use the Web based Utility to configure the System The System may have been pre configured by your Internet Telephony Service Provider ITSP so you may not have to make any changes If you do wish to make changes follow the instructions in this chapter The Web based Utility offers two levels of access user and admin administrator Your level of access depends on your service provider s policies Also access to some settings may be protected or blocked so that service settings cannot be accidentally changed For more information contact your ITSP This chapter will describe each web page of the Web based Utility and each page s key functions The Internet connection settings are configured on the Router WAN Setup screen while some of the most popular features auto attendant music on hold and call hunt are configured on the Voice SIP screen The Utility can be accessed via your web browser through use of a computer on your network There are two main tabs Router and Voice Additional tabs will be available after you click one of the main tabs Router e Status This screen displays routing information about the System e WAN Setup Use this screen to configure the Internet connection MAC clone remote management QoS VLAN and optional settings e LAN Setup Use this screen to configure the local network dynamic DHCP and static DHCP lease settings e Application On this screen configure port f
111. he dialing code that will make this codec the only codec that can be used for the associated call The default is 0272624 nouncement Codes umber ion Codes Figure 6 33 Voice Regional Screen Vertical Service Announcement Codes Outbound Call Codec Selection Codes Prefer G711u Code 10 Figure 6 34 Voice Regional Screen Outbound Call Codec Selection Codes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 55 Prefer G726r32 Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 0172632 Force G726r32 Code This is the dialing code that will make this codec the only codec that can be used for the associated call The default is 0272632 Prefer G726r40 Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 0172640 Force G726r40 Code This is the dialing code that will make this codec the only codec that can be used for the associated call The default is 0272640 Prefer G729a Code This is the dialing code that will make this codec the preferred codec for the associated call The default is 01729 Force G729a Code This is the dialing code that will make this codec the only codec that can be used for the associated call The default is 02729 Miscellaneous Set Local Date mm dd Set the local date mm stands for months and dd stands for day
112. hown here is the model number of the System 2 Serial Number Shown here is the serial number of the System Software Version Shown here is the version number the System software Figure 6 4 Router Status Screen Hardware Version Shown here is the version number of the System hardware MAC Address Shown here is the MAC address of the System mac address the unique address that a 2 manufacturer assigns to each networking device Client Certificate Shown here is the status of the client certificate It authenticates the System for use in the ITSP s network Licenses This indicates how many additional licenses you have acquired for the System System Status Current Time Displayed here is the current date and time of the System Elapsed Time Displayed here is the amount of time elapsed since the last reboot of the System WAN Connection Type Displayed here is the Internet connection type of the System ip internet protocol a protocol Current IP Displayed here is the Internet IP address of the System used to send dat over a network Host Name Displayed here is the host name of the System ip address the address used to identify Domain Displayed here is the domain name of the System a computer or device on a network subnet mask an address code that Current Netmask Displayed here is the netmask or subnet mask of the System determines the size of the network Current Gateway Dis
113. hts and You may also have other rights which vary by jurisdiction This warranty does not apply if the Product a has been altered except by Linksys b has not been installed operated repaired or maintained in accordance with instructions supplied by Linksys or c has been subjected to abnormal physical or electrical stress misuse negligence or accident In addition due to the continual development of new techniques for intruding upon and attacking networks Linksys does not warrant that the Product will be free of vulnerability to intrusion or attack TO THE EXTENT NOT PROHIBITED BY LAW IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA REVENUE OR PROFIT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES REGARDLESS OF THE THEORY OF LIABILITY INCLUDING NEGLIGENCE ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT INCLUDING ANY SOFTWARE EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL LINKSYS LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to You Please direct all inquiries to Linksys Box 18558 Irvine CA 92623 VolPon Solutions www voipon co uk sales vo
114. ided to the System via the DNS SRV record lookup on the server name The default is 3600 Proxy Redundancy Method The System will create an internal list of proxies returned in DNS SRV records You have a choice of two modes Select Normal mode if you want this list to contain proxies organized by weight and priority Select Based on SRV Port mode if you want the System to use Normal mode first and then inspect the port number based on the first proxy s port on the list The default is Normal Mailbox Subscribe URL Enter the URL that should receive the SUBSCRIBE messages so the System will receive voicemail status notification for all mailboxes on this line Mailbox Deposit URL Enter the URL that the System will contact when clients and external callers need to deposit voicemail in any of the mailboxes on this line Mailbox Manage URL Enter the URL that the IP Telephony will contact when it needs to check voicemail for any of the mailboxes on this line Mailbox Status Displayed here is the status for all mailboxes on this line The status is automatically updated when the System receives voicemail status notification from the ITSP The information is shown in this format mailbox D number of new messages number of old mai box D number of new messages number old messages mailbox D number of new messages number of old When you have finished making changes click the Submit All Changes
115. igit MAC address in the Cloned MAC Address field Figure E 3 MAC Address Physical Address Router Voice Status Won Setup Lan Setup Application Internet Connection Settings 9 Static IP Settings Static 192 168 10 1 NetMask 255 255 255 0 Gateway PPPOE Settings PPPOE Login Name PPPOE Login Password PPPOE Service Name Optional Settings HostName Primary ONS Parallel Z ONS Server Order Primary NTP Server MAC Clone Settings Enable MAC Clone Servico Remote Management Enable WAN Web Server QOS Settings QOS QDise ME Maximum Uplink Speed 128 Kbps VLAN Settings Enable VLAN Figure E 4 MAC Address Clone 103 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Appendix F Windows Help Almost all networking products require Microsoft Windows Windows is the most used operating system in the world and comes with many features that help make networking easier These features can be accessed through Windows Help and are described in this appendix TCP IP Before a computer can communicate with the Router TCP IP must be enabled TCP IP is a set of instructions or protocol all PCs follow to communicate over a wired or wireless network Your PCs will not be able to utilize networking without having TCP IP enabled Windows Help provides complete instructions on enabling TCP IP Shared Resources If you wish to share printers folders or files ov
116. iles printing communications and other services SMTP Simple Mail Transfer Protocol The standard e mail protocol on the Internet SNMP Simple Network Management Protocol A widely used network monitoring and control protocol Software Instructions for the computer A series of instructions that performs a particular task is called a program SOHO Small Office Home Office Market segment of professionals who work at home or in small offices SPI Stateful Packet Inspection Firewall A technology that inspects incoming packets of information before allowing them to enter the network Static IP Address A fixed address assigned to a computer or device that is connected to a network Static Routing Forwarding data in a network via a fixed path VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 108 STUN Simple Traversal of UDP through NATs protocol that enables specialized applications such as Internet phone calls video and audio to travel between your local network and the Internet STUN is a specific type of NAT traversal Subnet Mask An address code that determines the size of the network Switch 1 A data switch that connects computing devices to host computers allowing a large number of devices to share a limited number of ports 2 A device for making breaking or changing the connections in an electrical circuit TCP Transmission Control Protocol A network
117. ine 1 Screen NAT Settings Proxy and Registration Proxy Outbound Proxy Register Fez Register Expires 2600 Use ONS SRV a Proxy Fallback Intvi 2600 Mailbox Subscribe URL Maabox Manage URL iW Mailbox Deposit URL Mailbox Status Undo Changes Submit Changes pasie 1 Figure 6 49 Voice Line 1 Screen Proxy and Registration 68 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Register Expires This is the expiration value in seconds a REGISTER request The System will periodically renew registration shortly before the current registration has expired The default is 3600 Ans Call Without Reg To allow inbound calls to be answered without successful registration by the System select yes Otherwise select no The default is no Use DNS SRV To use the DNS SRV lookup for proxy and outbound proxy select yes Otherwise select no The default is no DNS SRV Auto Prefix To have the System automatically prepend the proxy or outbound proxy name with _sip _udp when it is performing a DNS SRV lookup on that name select yes Otherwise select no The default is no Proxy Fallback Intvl This sets the delay in seconds after which the System will retry from the highest priority proxy or outbound proxy servers after it has failed over to a lower priority server It will work only if the primary and backup proxy server list is prov
118. ing Tone 1 The default is 30 3 9 7 CWT2 Cadence This is the cadence script for distinctive CWT2 The default is 30 1 1 1 9 7 CWT3 Cadence This is the cadence script for distinctive CWT3 The default is 30 1 1 3 1 1 9 3 CWT4 Cadence This is the cadence script for distinctive CWT4 The default is 30 1 1 1 1 1 9 5 CWT5 Cadence This is the cadence script for distinctive CWT5 The default is 30 3 1 1 1 3 9 1 CWT6 Cadence This is the cadence script for distinctive CWT6 The default is 30 1 1 3 2 3 9 1 CWT7 Cadence This is the cadence script for distinctive CWT7 The default is 30 3 1 3 1 1 9 1 CWTS8 Cadence This is the cadence script for distinctive CWT8 The default is 2 3 3 2 Distinctive Ring CWT Pattern Names Ring1 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 1 for the inbound call The default is Bellcore r1 Ring2 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 2 for the inbound call The default is Bellcore r2 Ring3 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 3 for the inbound call The default is Bellcore r3 Ring4 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 4 for the inbound call The default is Bellcore r4 Ring5 Name In an INVITE s Alert Info header this is the name that picks distinctive ring CWT 5 for
119. ipon co uk Tel 44 0 1245 600560 114 Appendix Regulatory Information FCC Statement This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance e e e e Safety Notices Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Do not use this product near water for example in a wet basement or near a swimming pool Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning Industry Canada Canada This device c
120. ived Call 1 2 Decode Latency Displayed here is the number of milliseconds for decoder latency Call 1 2 Jitter Displayed here is the number of milliseconds for receiver jitter Call 1 2 Round Trip Delay Displayed here is the number of milliseconds for delay Call 1 2 Packets Lost Displayed here is the number of packets lost Call 1 2 Packet Error Displayed here is the number of invalid packets received VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 32 Line 1 2 3 4 Status Lines 1 2 3 and 4 have the same status information available Registration State Shown here is the status of the line s registration with the ITSP Last Registration At Shown here are the last date and time the line was registered Next Registration In Shown here is the number of seconds until the next registration Message Waiting This indicates whether you have new voicemail waiting Mapped SIP Port Shown here is the port number of the mapped SIP port Auto Attendant Prompt Status Prompt 1 4 The first four greetings or messages are defaults If you change a default then the screen will show the new prompt s duration in milliseconds Prompt 5 10 For each prompt the screen shows its duration in milliseconds Space Remaining Shown here is the number of milliseconds available Current AA Shown here is the auto attendant in use When you have finished making changes click the Submit All Changes button to save the
121. l Park MOH Server field so the call park feature A will use the music file you have downloaded imusic is the internal music file of the System 6 Click the Submit All Changes button 7 The System will reboot 8 After its reboot the System will download the file and store the samples in flash memory VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 101 Appendix Finding the MAC Address and Address for Your Ethernet Adapter This section describes how to find the MAC address for your computer s Ethernet adapter so you can use the MAC address cloning feature of the Router You can also find the IP address of your computer s Ethernet adapter This IP address is used for the Router s forwarding and or DMZ features Follow the steps in this appendix to find the adapter s MAC or IP address in Windows 98 Me 2000 or XP Windows 98 or Me Instructions 1 Click Start and Run In the Open field enter winipcfg Then press the Enter key or the OK button 2 When the P Configuration screen appears select the Ethernet adapter you have connected to the Router via CAT 5 Ethernet network cable 3 Write down the Adapter Address as shown on your computer screen This is the MAC address for your Ethernet adapter and is shown as a series of numbers and letters The MAC address Adapter Address is what you will use for MAC address cloning or MAC filtering The example shows the Ethernet adapter s
122. le detection of the fax Caller Entered Digits CED tone select yes Otherwise select no The default is yes G726 32 Enable To enable the use of the G726 codec at 32kbps select yes Otherwise select no The default is yes FAX CNG Detect Enable To enable detection of the fax Calling Tone CNG select yes Otherwise select no The default is yes G726 40 Enable To enable the use of the G726 codec at 40kbps select yes Otherwise select no The default is yes FAX Passthru Codec Select the codec for fax passthrough G711u or G711a The default is G711u DTMF Process INFO To use the DTMF process info feature select yes Otherwise select no The default is yes FAX Codec Symmetric To force the System to use a symmetric codec during fax passthrough select yes Otherwise select no The default is yes DTMF Process AVT To use the process AVT feature select yes Otherwise select no The default is yes FAX Passthru Method Select the fax passthrough method None NSE or ReINVITE The default is NSE DTMF Tx Method Select the method to transmit DTMF signals to the far end InBand AVT INFO Auto InBand INFO or AVT INFO InBand sends DTMF using the audio path AVT sends DTMF as AVT events INFO uses the SIP INFO method Auto uses InBand or based the outcome of codec negotiation The default is Auto FAX Process NSE To use the fax process NSE feature select yes Otherwise select no The default is yes
123. lse og genvinding vil hj lpe med til at undg mulige skader for milj et og menneskers sundhed Kontakt venligst de lokale myndigheder renovationstjenesten eller den butik hvor du har k bt produktet ang ende mere detaljeret information om bortskaffelse af dit gamle udstyr Deutsch German Umweltinformation f r Kunden innerhalb der Europ ischen Union Die Europ ische Richtlinie 2002 96 EC verlangt dass technische Ausr stung die direkt am Ger t und oder an der Verpackung mit diesem Symbol versehen ist nicht zusammen mit unsortiertem Gemeindeabfall entsorgt werden darf Das Symbol weist darauf hin dass das Produkt von regul rem Haushaltm ll getrennt entsorgt werden sollte Es liegt in Ihrer Verantwortung dieses Ger t und andere elektrische und elektronische Ger te ber die daf r zust ndigen und von der Regierung oder rtlichen Beh rden dazu bestimmten Sammelstellen zu entsorgen Ordnungsgem es Entsorgen und Recyceln tr gt dazu bei potentielle negative Folgen f r Umwelt und die menschliche Gesundheit zu vermeiden Wenn Sie weitere Informationen zur Entsorgung Ihrer Altger te ben tigen wenden Sie sich bitte an die rtlichen Beh rden oder st dtischen Entsorgungsdienste oder an den H ndler bei dem Sie das Produkt erworben haben Eesti Estonian Keskkonnaalane informatsioon Euroopa Liidus asuvatele klientidele Euroopa Liidu direktiivi 2002 96 EU n uete kohaselt on seadmeid millel on tootel v i pakendil k esolev s
124. lt is NAT LAN Network Settings LAN IP Address Enter the local IP address of the System The default is 192 168 0 1 LAN Subnet Mask Select the local subnet mask 255 255 255 0 255 255 255 128 255 255 255 192 255 255 255 224 255 255 255 240 255 255 255 248 or 255 255 255 252 The default is 255 255 255 0 Enable DHCP Server To use the System as a router assigning IP addresses select yes Otherwise select no The default is yes Hours Host IP Address 192 168 0 0 1921680 0 1921680 0 1921680 0 1922680 0 1921680 0 1921680 0 000000 Undo Changes Submit Changes Figure 6 6 Router LAN Setup Screen DHCP Lease Time Enter the lease time used by the System to distribute IP addresses The default is 24 Hours DHCP Client Starting IP Address When the System issues IP addresses it starts with the first value of its DHCP Client IP address range Enter that value here The default is 192 168 0 2 Number of Client IP Addresses Enter the number of IP addresses that can be distributed The default is 50 Static DHCP Lease Settings Enable You can have the System assign the same IP address to a specific device To disable this feature select no To use this feature select yes The default is no Host MAC Address Enter the MAC address of the device whose IP address you want to specify Host IP Address Enter the IP address you want to assign to the device 192 168 0 x x being a different num
125. mber When you create this rule follow this format rulelrulelrulel lrule The most specific rules should be placed first Each rule should be in this format lt Lx gt pattern L indicates Line phone line The variable x is 1 2 3 or 4 depending on which line you want to specify The word pattern indicates any digit pattern see the Dial Plan setting for more information VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 40 The default is lt L1 2 3 4 gt 9xx this indicates that any of the four lines can be used for any target number starting with 9 For example with this dial plan the caller dials 9 before entering the external phone number Internal Music URL Enter the Uniform Resource Locator URL also known as a web address to download music file for the music on hold and call park features This is its format tftp server_IP_address porf path TFTP is the only protocol supported for music download The default port is 69 Saving a new URL will reboot the System After its reboot the System will download the file and store the samples in flash memory The music samples are encoded in G711u format at 8000 samples second This file should not contain any extra header information and its maximum length is 65 536 seconds 524 288 bytes For more information refer to Appendix D New Music for the Music on Hold Feature Internal Music Script This script tells the System how
126. net external interface Write it down Press 7932 Press 1 to enable WAN access to the Web based Utility Open the web browser on a networked computer Enter http nternet IP address of the System VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 71 8 I m trying access the System s Web based Utility but do not see the login screen Instead see screen saying 404 Forbidden If you are using Windows Explorer perform the following steps until you see the Web based Utility s login screen Netscape Navigator will require similar steps A B Click File Make sure Work Offline is NOT checked Press 5 This is a hard refresh which will force Windows Explorer to load new webpages not cached ones Click Tools Click Internet Options Click the Security tab Click the Default level button Make sure the security level is Medium or lower Then click the OK button 9 need to set a static IP address a PC The System by default assigns an IP address range of 192 168 0 100 to 192 168 0 150 using the DHCP server on the System To set a static IP address you can only use the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Each PC or network device that uses TCP IP must have a unique address to identify itself in a network If the IP address is not unique to a network Windows will generate an IP conflict error mess
127. ng Waveform Trapezoidal and Sinusoidal Maximum Ringer Load 3 REN On hook off hook Characteristics On hook Voltage tip ring 50 V NOMINAL Off hook Current 25 mA min Terminating Impedance 8 Configurable Settings including North America 600 ohms European CTR21 Regulatory Compliance FCC Part 15 Class B CE Mark A Tick C Tick Power Supply Switching Type 100 240v Automatic DC Input Voltage 5 VDC at 2 0 A max Power Consumption 5 Watts Power Adapter 100 240v 50 60Hz 26 34VA AC Input 1 8m Cord Indicator Lights LEDs Power Ethernet Phone 1 2 LEDs Documentation Quick Installation User Guide Administration Guide Service Providers Only Provisioning Guide Service Providers Only 112 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 ENVIRONMENTAL Device Dimensions WxHxD Weight Operating Temp Storage Temp Operating Humidity 3 98 x 3 98 x 1 1 101 mm x 101 mm x 28 mm 5 3 02 0 15 kg 32 to 113 F 0 to 45 13 to 185 F 25 to 85 C 10 to 90 Non Condensing Operating and Non Operating VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 113 Appendix Warranty Information Contact your service provider if the warranty support issues are to be handled by them as per your service agreements LIMITED WARRANTY Linksys warrants to You that for a period of one year the Warranty Period your Linksys Product will be substanti
128. nition Also each figure diagram screenshot or other image is provided with a figure number and description like inis Figure 0 1 Sample Figure Description Figure numbers and descriptions can also be found in the List of Figures section SPA9000 UG 60303B JL VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Table of Contents Chapter 1 Introduction 1 Welcome 1 What s in this Guide 2 Chapter 2 Applications for the IP Telephony System 4 How Does the IP Telephony System Fit into My Business or Home 4 What Does the IP Telephony System Do 4 A Typical Scenario 4 Which Call Management Features Does the IP Telephony System Offer 5 Chapter 3 Getting to Know the IP Telephony System 6 The Back Panel 6 The Front Panel 7 Chapter 4 Getting Started 8 Overview 8 Before You Begin 8 Instructions for Installing the IP Telephony System 9 Receiving and Handling External Phone Calls 13 Configuring the Auto Attendant 13 Chapter 5 Using the Interactive Voice Response Menu 14 Overview 14 Accessing the Interactive Voice Response Menu 14 Using the Interactive Voice Response Menu 14 Entering a Password 19 Configuring the Settings for Your Internet Phone Service 19 Configuring the Auto Attendant Messages 20 Chapter 6 Using the Web based Utility 22 Overview 22 How to Access the Web based Utility 23 The PBX Status Screen 23 The Router Tab 25 The Voice Tab 31 VolPon Solutions www voipon co uk sales
129. none for no logging Select 1 line to log the start line only for all messages Select 1 line excl OPT to log the start line only for all messages except OPTIONS requests responses Select 1 line Router Voice info System SIP Provisioning Regional FXS 1 FXS2 Line 1 2 Une3 Une 4 Mims Figure 6 36 Voice FXS 1 Screen Network Settings SIP Settings SIP Port 5080 SIP Remote Party ID fess SIP Debug Option RTP Log Intvi Source IP 2 Reteror Bye Delar Refer Target Bye Delay Referee Bye Delay Refer To Target Contact fro S cky 183 fe Figure 6 37 Voice FXS 1 Screen SIP Settings 59 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 excl NTFY to log the start line only for all messages except NOTIFY requests responses Select 1 line excl REG to log the start line only for all messages except REGISTER requests responses Select 1 line excl OPTINTFYIREG to log the start line only for all messages except OPTIONS NOTIFY and REGISTER requests responses Select full to log all SIP messages in full text Select full excl OPT to log all SIP messages in full text except OPTIONS requests responses Select full excl NTFY to log all SIP messages in full text except NOTIFY requests responses Select full excl REG to log all SIP messages in full text except REGISTER requests responses Select full excl OPTINTFYIREG to log all SIP messages in full text except for OPTIONS NOTIFY
130. ntering a value such as an IP address you may exit without entering any changes Press the star key twice within half a second Otherwise the will be treated as a decimal point or dot After entering a value such as an IP address press the pound key to indicate you have finished your selection To save the new setting press 1 To review the new setting press 2 To re enter the new setting press 3 To cancel your entry and return to the main menu press star VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 14 For example to enter the IP address 797 768 7 705 by keypad press these keys 191 168 1 105 Press the pound key to indicate that you have finished entering the IP address Then press 1 to save the IP address or press the star key to cancel your entry and return to the main menu If the menu is inactive for more than one minute the System will time out You will need to re enter the menu by pressing The settings you have saved will take effect after you have hung up the telephone The System may reboot at this time Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Enter Interactive Voice Use this command to enter the Response Menu Interactive Voice Response Menu Do not press any other keys until you hear Linksys configuration menu Please enter the option followed by the
131. number 1XXXXXXXXXXI lt 1212 gt XXXXxXxXxX This dial plan allows US style 7 digit dialing and automatically inserts 1 212 local area code in the transmitted number lt 9 gt 1XXXXXXXXXXI lt 8 1212 gt XXXXXXxX This dial plan requires a caller to dial 8 as a prefix for local calls and 9 as a prefix for long distance In either case an outside line tone is played after the initial 8 or 9 and neither prefix is transmitted when the call is initiated VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 88 xx 3469 1 110 00 2 9 1 2 9 This dial plan permits these calls arbitrary 2 digit star code calls 311 411 611 911 local operator calls international operator calls US local numbers US 1 10 digit long distance number and all other numbers Configuring Dial Plans for the Auto Attendant You can define the dial rule in the dial plan setting and then do the translation in the auto attendant script In this case the dial plan can be very simple like 112131415 or 1 For example the dial plan can be 500 51408555 or lt 1 1002 gt 1 lt 2 21111 gt 1 lt 3 3333 gt Ixxxxx When the caller inputs some DTMF digits the auto attendant will parse them using the dial plan first and then the parsing result will be fed into the auto attendant script menu instruction Each auto attendant menu has
132. o one answers the call after four seconds then the call will go to the auto attendant To change this setting follow these steps A Open the web browser on the administration computer B Enter http 192 168 0 1 admin voice advanced C Click the SIP tab 0 On the Voice 5 screen change the appropriate Answer Delay setting DayTime NightTime Weekends Holidays How can change greetings for the auto attendant Use the Interactive Voice Response Menu to record or change greetings refer to Chapter 5 Using the Interactive Voice Response Menu for instructions want to use another computer on the network the administration computer to access the Web based Utility entered http 192 168 0 1 but this address did not work Any computer connected to your router should use the Internet WAN IP address of the System The administration computer is directly connected to the System s Ethernet port so it can use http 192 168 0 1 which is the System s local IP address Use the Interactive Voice Response Menu to find out the System s Internet IP address Follow these steps A Use a telephone connected to the Phone 1 port of the System B Press in other words press the star key four times C Wait until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit Press 110 You will hear the IP address assigned to the System s Inter
133. omplies with Canadian ICES 003 rule Cet appareil est conforme la norme NMB 003 d Industry Canada VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 115 IP Telephony System User Information for Consumer Products Covered by EU Directive 2002 96 EC on Waste Electric and Electronic Equipment WEEE This document contains important information for users with regards to the proper disposal and recycling of Linksys products Consumers are required to comply with this notice for all electronic products bearing the following symbol English Environmental Information for Customers in the European Union European Directive 2002 96 EC requires that the equipment bearing this symbol on the product and or its packaging must not be disposed of with unsorted municipal waste The symbol indicates that this product should be disposed of separately from regular household waste streams It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities Correct disposal and recycling will help prevent potential negative consequences to the environment and human health For more detailed information about the disposal of your old equipment please contact your local authorities waste disposal service or the shop where you purchased the product CeStina Czech Informace ochran ivotn ho prost ed pro
134. on Type Select the connection type you use DHCP Static IP or PPPOE If you already have a router for your network select Static and assign an address that is appropriate for your network Refer to the router s documentation for more information about IP addressing Static IP Settings If you selected Static IP complete the Static IP Settings section Static IP Enter the static or fixed IP address of the System this should be provided by your ISP NetMask Enter the net or subnet mask of the System this should be provided by your ISP Gateway Enter the IP address of the gateway this should be provided by your ISP PPPOE Settings If you selected PPPOE complete the PPPOE Settings section PPPoE Login Name Enter the name provided by your ISP PPPOE Login Password Enter the password provided by your ISP PPPOE Service Name optional Enter the service name provided by your ISP Optional Settings HostName Enter the host name if provided by your ISP Domain Enter the domain name if provided by your ISP Primary DNS Enter the IP address of the primary DNS server Secondary DNS optional Enter the IP address of the secondary DNS server Internet Connection Settings Router Voice Status Setup Lan Setup Application Connection Type Static IP Settings Static 1 192 168 10 1 5 50 Goteway PPPOE Settings PPPOE Login Name PPPOE Login Password PPPOE Service Name O
135. onfigured with a distinct dial plan The dial plan specifies how to NOTE If the default US dial plan does meet interpret digit sequences dialed by the caller and how to convert those sequences into an outbound dial string your needs visit www linksys com kb for The Dial Plan settings contain the actual dial plan scripts for the various lines Each plan contains a series of digit oe oe te svi sequences separated by this character The collection of sequences is collected in parentheses When caller dials a series of digits each sequence the dial plan is tested as a possible match The matching sequences form a set of candidate digit sequences As more digits are entered by the caller the candidates are eliminated until only one or none is valid The following table describes the entries to use for the dial plan Table 1 Dial Plan Entries Dial Plan Entry Function XX Allows arbitrary 2 digit star code 3469 11 Allows x11 sequences for example 311 411 611 911 0 Dials operator 00 Dials international operator 2 9 Dials US local number 1 2 9 Dials US 1 10 digit long distance number Dials all other numbers including international long distance VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 87 Ent
136. ons If you have a separate router check the router Make sure that it is connected and powered on Check its settings If you cannot connect to it check the LAN and power connections Check your Internet connection DSL cable modem to see if it is working correctly You can remove the System and router if used to verify a direct connection Manually configure the TCP IP with a DNS address provided by your ISP Make sure that your browser is set to connect directly and that any dial up is disabled For Internet Explorer click Tools Internet Options and then the Connection tab Make sure that Internet Explorer is set to Never dial a connection For Netscape Navigator click Edit Preferences Advanced and Proxy Make sure that Netscape Navigator is set to Direct connection to the Internet VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 79 Frequently Asked Questions How do make a phone call For calls within your system pick up your phone and dial the extension number you want For external calls follow the instructions of your ITSP You may be asked to dial a specific prefix for outside calls For more information contact your ITSP Can I make calls if my Internet connection is down When you make Internet phone calls your high speed Internet connection must be active However if you have maintained a traditional analog phone account then you can still make calls through the Linksys Analog T
137. ons www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Appendix K Contact Information Internet Telephony Service Provider ITSP For support contact your ITSP Linksys Visit us online for information on the latest products and updates to your existing products at http www linksys com or www linksys com support VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 121
138. open a webpage try the ping command from a different computer to verify that your original computer is not the cause of the problem e If you do NOT get a reply there may be a problem with the connection Try the ping command from different computer to verify that your original computer is not the cause of the problem 11 1 am not getting an IP address on the Internet with my Internet connection A B Refer to Problem 10 want to test my Internet connection to verify that you have connectivity If you need to register the MAC address of your Ethernet adapter with your ISP please see Appendix Finding the MAC Address and IP Address for Your Ethernet Adapter If you need to clone the MAC address of your Ethernet adapter onto the System see the Router WAN Setup MAC Clone Settings section of Chapter 6 Using the Web based Utility Make sure you are using the right Internet settings Contact your ISP to see if your Internet connection type is DHCP Static IP Address or PPPoE commonly used by DSL consumers Refer to the Router WAN Setup Internet Connection Settings section of Chapter 6 Using the Web based Utility Make sure you use the right cable Check to see if the LEDs for the Internet port are lit Make sure the cable connecting from your cable or DSL modem is connected to the Internet port of the System or your network router Verify that the Router Status page of the System s Web based Utility
139. orwarding DMZ and reserved ports range settings Voice e Info This screen displays voice related information about the System e System Use this screen to configure system settings In most cases you should not change these settings unless instructed to do by your ITSP NOTE If you are not sure how configure the settings then keep the default settings VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 22 e SIP Configure service music on hold group paging call hunt and auto attendant settings on this screen In most cases do not change service settings unless instructed to do so by your ITSP e Provisioning Use this screen to configure service provisioning settings In most cases you should not change these settings unless instructed to do by your ITSP e Regional Use this screen to configure call settings In most cases you should not change these settings unless instructed to do by your ITSP e FXS 1 2 Use the appropriate screen to configure settings for each FXS Phone port on the System e Line 1 2 3 4 Use the appropriate screen to configure settings for each external Internet phone line How to Access the Web based Utility To access the Web based Utility of the System launch Internet Explorer or Netscape Navigator on the administration computer connected to the System s Ethernet port If the System uses its default address then enter 192 168 0 1 in the Address field
140. oves blocking of all anonymous calls The default is 87 DND Act Code This code enables the do not disturb feature The default is 78 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 53 DND Deact Code This code disables the do not disturb feature The default is 79 CIC Act Code This code enables caller ID generation The default is 65 CIC Deact Code This code disables caller ID generation The default is 85 CWCID Act Code This code enables call waiting caller ID generation The default is 25 CWCID Deact Code This code disables call waiting caller ID generation The default is 45 Dist Ring Act Code This code enables the distinctive ringing feature The default is 26 Dist Ring Deact Code This code disables the distinctive ringing feature The default is 46 Speed Dial Act Code This code assigns a speed dial number The default is 74 Secure All Call Act Code This code makes all outbound calls secure The default is 16 Secure No Call Act Code This code makes all outbound calls not secure The default is 17 Secure One Call Act Code This code makes the next outbound call secure It is redundant if all outbound calls are secure by default The default is 18 Secure One Call Deact Code This code makes the next outbound call not secure It is redundant if all outbound Calls are not secure by default The default is 19 Conference Act Code If this code is specified then the use
141. played here is the IP address of the gateway gateway a device that forwards Internet Primary DNS Displayed here is the IP address of the primary DNS server tom Your focal area network 25 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Secondary DNS Displayed here is the IP address of the secondary DNS server LAN IP Address Displayed here is the local IP address of the System Broadcast Pkts Sent Displayed here is the number of broadcast packets sent packet a unit of data sent over a network Broadcast Bytes Sent Displayed here is the number of broadcast bytes sent Broadcast Pkts Recv Displayed here is the number of broadcast packets received and processed Broadcast Bytes Recv Displayed here is the number of broadcast bytes received and processed Broadcast Pkts Dropped Displayed here is the number of broadcast packets received but not processed Broadcast Bytes Dropped Displayed here is the number of broadcast bytes received but not processed VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 26 The Router WAN Setup Screen This screen lets you configure the Internet connection MAC clone remote management QoS VLAN and optional settings Information about your Internet connection type should be provided by your Internet Service Provider ISP If you do not have this information contact your service provider Internet Connection Settings Connecti
142. pound key or hang up to exit Check Internet 100 Hear the Internet connection type of Connection Type the System Check Internet IP 110 Hear the IP address assigned to the Address System s Internet external interface Check Network Mask 120 Hear the network or subnet mask or Subnet Mask assigned to the System Check Gateway IP 130 Hear the IP address of the gateway Address usually the network router Check MAC Address 140 Hear the MAC address of the System in hexadecimal string format Check Firmware 150 Hear the version number of the Version firmware currently running on the System ip internet protocol a protocol used to send data over a network ip address the address used to identify a computer or device on a network subnet mask an address code that determines the size of the network gateway a device that forwards Internet traffic from your local area network mac address the unique address that a manufacturer assigns to each networking device firmware the programming code that runs a networking device 15 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Check Primary DNS 160 Hear the IP address of the primary Server IP Address DNS Domain Name Service server Check Internet Web 170 Hear the port number of the Interne
143. ppendix H Specifications This appendix provides the technical specifications for the System Appendix Warranty Information This appendix supplies the warranty information for the System Appendix J Regulatory Information This appendix supplies the regulatory information regarding the System Appendix K Contact Information This appendix provides contact information for a variety of Linksys resources including Technical Support VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Chapter 2 Applications for the IP Telephony System How Does the IP Telephony System Fit into My Business or Home High speed Internet access is a valuable resource When you have more than one computer chances are you want to share that Internet access with all of your computers That s when you create a network a collection of devices connected to each other A device called a router connects computers and other devices so they can share a high speed Internet connection and other resources including data and printers One of the biggest benefits of the Internet is data communications either e mail or web browsing whether you send a file to a client or download the latest software upgrade With the System you also get voice communications What Does the IP Telephony System Do The System connects multiple Internet phones to an Internet phone service The System manages and routes all Calls Incoming calls go to the auto
144. protocol for transmitting data that requires acknowledgement from the recipient of data sent TCP IP Transmission Control Protocol Internet Protocol A set of instructions PCs use to communicate over a network Telnet A user command and TCP IP protocol used for accessing remote PCs TFTP Trivial File Transfer Protocol A version of the TCP IP FTP protocol that has no directory or password capability Throughput The amount of data moved successfully from one node to another in a given time period Topology The physical layout of a network TX Rate Transmission Rate UDP User Datagram Protocol A network protocol for transmitting data that does not require acknowledgement from the recipient of the data that is sent Upgrade To replace existing software or firmware with a newer version Upload To transmit a file over a network URL Uniform Resource Locator The address of a file located on the Internet VPN Virtual Private Network A security measure to protect data as it leaves one network and goes to another over the Internet WAN Wide Area Network The Internet WINIPCFG A Windows 98 and Me utility that displays the IP address for a particular networking device VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 109 Appendix H Specifications Model Data Networking Voice Gateway SPA9000 MAC Address IEEE 802 3 IPv4 Internet Protocol v4 RFC 791 upgradeabl
145. pt8 bargein T gt lt audio src prompt9 bargein T gt lt case gt lt input 2 gt VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 lt audio src prompt2 bargein F gt lt goto link SUPPORT gt lt case gt lt default gt lt audio src prompt2 bargein T gt name ext target input gt lt default gt lt match gt lt form gt lt form id SUPPORT type menu gt lt dialplan src dp2 gt lt audio src prompti0 bargein T gt lt noinput timeout 5 repeat T gt lt nomatch repeat T gt lt audio src prompt3 bargein T gt lt nomatch gt lt match gt lt case input gt lt audio src prompt2 bargein F gt lt goto link dt gt lt case gt lt default gt lt audio src prompt2 gt name ext target input gt lt default gt lt match gt lt form gt lt aa gt VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Appendix 0 New Music for the Music on Hold Feature Overview The System provides a default internal music file for music on hold This is the music file heard by callers when their calls are placed on hold or in the parking lot call park feature You can use a TFTP transfer to replace the default file with your own music file This appendix describes how to convert your music file to the appropriate format and then configure the System Before You Begin
146. ptional Settings HostName a 2 Parallel f Cloned Address Remote Management Enable WAN Web Server 2 WAN Web Server Port 20 QOS Settings QOS Qdise NONE Maximum Uplink Speed 128 Kbps VLAN Settings Enable VLAN VLAN ID 1 0x000 0xFFF Undo All Chenges Submit All Changes Ook Reet User lege tasis advanced Figure 6 5 Router WAN Setup Screen dhcp dynamic host configuration protocol a protocol that lets one device on a local network known as a DHCP server assign temporary IP addresses to the other network devices typically computers Static ip address a fixed address assigned to a computer or device that is connected to a network pppoe a type of broadband connection that provides authentication username and password in addition to data transport 27 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 DNS Server Order Select the order in which the DNS servers should be used Manual Manual DHCP or DHCP Manual The default is Manual DNS Query Mode Select how the DNS servers should be queried Parallel or Sequential The default is Parallel Primary NTP Server Enter the IP address of the primary NTP server which the System uses to keep the date and time current Secondary NTP Server optional Enter the IP address of the secondary NTP server MAC Clone Settings Enable MAC Clone Service Select whether you want to clone a MAC address onto the System
147. r must enter it before dialing the third party for a conference call Enter the code for a conference call Attn Xfer Act Code If the code is specified then the user must enter it before dialing the third party for a call transfer Enter the code for a call transfer Modem Line Toggle Code This code toggles the line to a modem The default is 99 FAX Line Toggle Code This code toggles the line to a fax machine The default is 99 Referral Services Codes These codes tell the System what to do when the user places the current call on hold and is listening to the second dial tone One or more codes can be entered here For example the blind transfer code is 98 After the user dials 98 the System will wait for the user to enter a phone number After the number has been entered the System will complete the blind transfer for the call on hold Feature Dial Services Codes These codes tell the System what to do when the user is listening to the first or second dial tone One or more codes can be entered here For example the code for call forwarding of all calls VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 54 is 72 After the user dials 772 the System will wait for the user to enter a phone number After the number has been entered the System will forward all calls for that phone number Vertical Service Announcement Codes Service Annc Base Number Enter the base number for service announcements
148. re 6 45 Voice Line 1 Screen SIP Settings 65 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Figure 6 46 Voice Line 1 Screen Subscriber Information 66 Figure 6 47 Voice Line 1 Screen Dial Plan 68 Figure 6 48 Voice Line 1 Screen NAT Settings 68 Figure 6 49 Voice Line 1 Screen Proxy and Registration 68 Figure B 1 Auto Attendant Message Options 84 Figure B 2 Voice SIP Screen Auto Attendant Parameters 85 Figure E 1 IP Configuration Screen 102 Figure E 2 MAC Address Adapter Address 102 Figure E 3 MAC Address Physical Address 103 Figure E 4 MAC Address Clone 103 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Chapter 1 Introduction Welcome Thank you for choosing the Linksys IP Telephony System The System combines the rich feature set of legacy PBX Private Branch eXchange telephone systems with the convenience and cost advantages of Internet telephony It supports common key system features such as an auto attendant music on hold call forwarding three way call conferencing and more The System is so easy to configure that a fully working system can be set up in minutes New Linksys SPA family Internet telephones are automatically detected and registered when they are connected to the System While the System will work with any SIP compatible Internet telephone it is the ideal host for Linksys business telephones including model number SPA941
149. ries include the following e Individual characters include 0 to 9 e The letter x matches any single number from 0 to 9 e A subset of keys within brackets represents a range set For example 389 means 3 or 8 or 9 e Anumeric range is allowed within the brackets digit digit For example 2 9 means 2 3 4 5 6 7 8 or 9 Arange can be combined with other keys For example 235 8 means 2 3 5 6 7 8 These are the rules for the entries e Any key can be repeated zero or more times by adding a period to the end For example 01 matches 0 01 011 0111 e Asub sequence of keys which be empty can be automatically replaced with a different sub sequence using an angled bracket notation lt dialed sub sequence transmitted sub sequence gt For example 8 1650 xxxxxxx matches 85551212 and transmits 16505551212 e An outside line dial tone can be generated within a sequence by adding a comma between digits For example 9 1 sounds an outside line dial tone after the caller presses 9 until the 1 is pressed e Asequence can be barred or rejected by placing an exclamation mark at the end of the sequence For example 1900xxxxxxx automatically blocks all 900 area code numbers from being dialed Here are some examples of dial plans 1 This dial plan accepts only US style 1 area code local number with no restrictions on the area code and
150. rmation of the System Debug Level This determines the level of debug information that will be generated Select 0 1 2 or 3 from the drop down menu The higher the debug level the more debug information will be generated The default is 0 which indicates that no debug information will be generated When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes Router Voice Info System 51 Provisioning Regional FXS 1 FXS2 Line 1 Line2 3 Line 4 ims Ure legs tase atvanced System Configuration Restricted Access Domains s Enable Web Admin Access yes zj Admin Passwd User Password Miscellaneous Settings 109 5 192 168 2 150 Debug Level Undo All Changes Submit All Changes User Login pase a vanced Figure 6 13 Voice System Screen VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 34 The Voice SIP Screen ers sis Info System SIP Provisioning Regional FXS 1 FXS2 1 Line 2 Line Line 4 ame This screen lets you configure service music on hold group paging call hunt and auto attendant settings SIP Parameters ard IMPORTANT In most cases you should not change the service settings unless instructed to do A by your ITSP Figure 6 14 Voice SIP Screen SIP Parameters SIP Parameters Max Forward This is the SIP Max Forward value which can range from 1 to 255
151. roduktet skal h ndteres atskilt fra ordin r avfallsinnsamling for husholdningsavfall Det er ditt ansvar kvitte deg med dette produktet og annet elektrisk og elektronisk avfall via egne innsamlingsordninger slik myndighetene eller kommunene bestemmer Korrekt avfallsh ndtering og gjenvinning vil v re med p forhindre mulige negative konsekvenser for milj og helse For n rmere informasjon om h ndtering av det kasserte utstyret ditt kan du ta kontakt med kommunen en innsamlingsstasjon for avfall eller butikken der du kj pte produktet Polski Polish Informacja dla klient w w Unii Europejskiej o przepisach dotycz cych ochrony rodowiska Dyrektywa Europejska 2002 96 EC wymaga aby sprz t oznaczony symbolem znajduj cym si na produkcie i lub jego opakowaniu nie by wyrzucany razem z innymi niesortowanymi odpadami komunalnymi Symbol ten wskazuje e produkt nie powinien usuwany razem ze zwyk ymi odpadami z gospodarstw domowych Na Pa stwu spoczywa obowi zek wyrzucania tego i innych urz dze elektrycznych oraz elektronicznych w punktach odbioru wyznaczonych przez w adze krajowe lub lokalne Pozbywanie si sprz tu we w a ciwy spos b i jego recykling pomog zapobiec potencjalnie negatywnym konsekwencjom dla rodowiska zdrowia ludzkiego W celu uzyskania szczeg owych informacji usuwaniu starego sprz tu prosimy zwr ci si do lokalnych w adz s u b oczyszczania miasta lub sklepu w kt rym produkt
152. rs on the LAN get on one game server and play simultaneously with just one public IP address It depends on which network game or what kind of game server you are using For example Unreal Tournament supports multi login with one public IP How do get Half Life Team Fortress work with the System The default client port for Half Life is 27005 The computers on your LAN need to have clientport 2700x added to the HL shortcut command line the x would be 6 7 8 and on up This lets multiple computers connect to the same server One problem Version 1 0 1 6 won t let multiple computers with the same CD key connect at the same time even if on the same LAN not a problem with 1 0 1 3 As far as hosting games the HL server does not need to be in the DMZ Just forward port 27015 to the local IP address of the server computer How can block corrupted FTP downloads If you get corrupted files when you use your FTP client try using another FTP program The web page hangs downloads are corrupt or nothing but junk characters are being displayed on the screen What do need to do Force your Ethernet adapter to 10Mbps or half duplex mode and turn off the Auto negotiate feature of your Ethernet adapter as a temporary measure Look at the Network Control Panel in your Ethernet adapter s Advanced Properties tab Make sure that your proxy setting is disabled the browser Check www linksys com for more information How
153. s The year is optional and uses two or four digits Set Local Time hh mm Set the local time hh stands for hours and mm stands for minutes Seconds are optional Time Zone For caller ID generation select the number of hours to add to GMT to generate the local time The default is GMT 08 00 FXS Port Impedance This sets the electrical impedance of the FXS port Select one of these choices 600 900 600 2 16uF 900 2 16uF 270 75011150nF 220 85011120nF 220 82011115nF or 370 62011310nF The default is 600 Daylight Saving Time Rule Enter the rule for calculating daylight saving time it should include the start end and save values This rule is comprised of three fields Each field is separated by a semicolon as shown below Optional values inside the brackets are assumed to be 0 if they are not specified Midnight is represented by 0 0 0 of the given date This is the format of the rule Start lt start time gt end lt end time gt save lt save time gt The lt start time gt and lt end time gt values specify the start and end dates and times of daylight saving time Each value is in this format lt month gt lt day gt lt weekday gt HH mm ss Miscellaneous Seti ate Submit All Changes 1 Figure 6 35 Voice Regional Screen Miscellaneous 56 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 The lt save time gt value is the number o
154. s is provided by the ISP The user may have many private addresses behind this single address provided by the ISP Does the System support any operating system other than Windows 98 Millennium 2000 or XP Yes but Linksys does not at this time provide technical support for setup configuration or troubleshooting of any non Windows operating systems VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 80 Does the System support ICQ send file Yes with the following fix click ICQ menu gt preference gt connections tab gt and check am behind a firewall or proxy Then set the firewall time out to 80 seconds in the firewall setting The Internet user can then send a file to a user behind the System set up an Unreal Tournament Server but others on the LAN cannot join What do need to do If you have a dedicated Unreal Tournament server running you need to create a static IP for each of the LAN computers and forward ports 7777 7778 7779 7780 7781 and 27900 to the IP address of the server You can also use a port forwarding range of 7777 to 27900 If you want to use the UT Server Admin forward another port 8080 usually works well but is used for remote admin You may have to disable this and then in the UWeb WebServer section of the server ini file set the ListenPort to 8080 to match the mapped port above and ServerName to the IP assigned to the System from your ISP Can multiple game
155. second so 40 000 samples equals 5 seconds When this pause is over the sections are replayed Internal MOH Refresh Intvl The System can refresh an internal music session periodically The default is 0 which disables the refresh function VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 41 Call Park Server Enter the name IP address the music on hold server that should be used to handle a parked call If you do not have a music on hold server for the call park feature then keep the default imusic and the parked caller will hear the internal music file Otherwise if this setting is not specified the parked caller will hear silence Call Park DLG Refresh The System can refresh a call park session periodically The default is 0 which disables the refresh function Default Group Line This is the default group of lines 1 2 3 4 Group 1 4 User ID A group designates specific phones that should be paged as a group use the same phone lines and receive the same type of calls For example sales calls should go to the sales group You can designate up to four groups For each group enter a comma separated list of User IDs each representing a different client For example if the sales group is Group 1 then enter the sales extensions 501 502 503 in the Group 7 User ID field A client can belong to more than one group If a client does not belong to any group then the client belongs
156. skuntaj tteen mukana Symboli merkitsee sit ett t m tuote on h vitett v erill n tavallisesta kotitalousj tteest Sinun vastuullasi on h vitt t m elektroniikkatuote ja muut vastaavat elektroniikkatuotteet viem ll tuote tai tuotteet viranomaisten m r m n ker yspisteeseen Laitteiston oikea h vitt minen est mahdolliset kielteiset vaikutukset ymp rist n ja ihmisten terveyteen Lis tietoja vanhan laitteiston oikeasta h vitystavasta saa paikallisilta viranomaisilta j tteenh vityspalvelusta tai siit myym l st josta ostit tuotteen Svenska Swedish Milj information f r kunder i Europeiska unionen Det europeiska direktivet 2002 96 EC kr ver att utrustning med denna symbol p produkten och eller f rpackningen inte f r kastas med osorterat kommunalt avfall Symbolen visar att denna produkt b r kastas efter att den avskiljts fr n vanligt hush llsavfall Det faller p ditt ansvar att kasta denna och annan elektrisk och elektronisk utrustning p fastst llda insamlingsplatser utsedda av regeringen eller lokala myndigheter Korrekt kassering och tervinning skyddar mot eventuella negativa konsekvenser f r milj n och personh lsa F r mer detaljerad information om kassering av din gamla utrustning kontaktar du dina lokala myndigheter avfallshanteringen eller butiken d r du k pte produkten For more information visit www linksys com Appendix J Regulatory Information 120 VolPon Soluti
157. st ring with no polarity reversal or DTAS Select ETSI FSK for CID CIDCW and VMWI FSK is sent after DTAS with no polarity reversal and before the first ring It will wait for ACK from CPE after DTAS for CIDCW Select ETSI FSK With PR UK for CID CIDCW and VMWI FSK is sent after polarity reversal and DTAS and before the first ring It will wait for ACK from CPE after DTAS for CIDCW Polarity reversal is applied only if the equipment is on hook The default is Bellcore N Amer China Caller ID FSK Standard The System supports bell 202 and v 23 standards for caller ID generation Select the FSK standard you want to use bell 202 or v 23 The default is bell 202 Feature Invocation Method Select the method you want to use Default or Sweden default The default is Default When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 58 The Voice FXS 1 2 Screen Use the appropriate screen to configure settings for each FXS port which is called the Phone port on the System IMPORTANT most cases you should not change the service settings unless instructed to do A by your ITSP Line Enable To enable this line for service select yes Otherwise select no The default is yes Network Settings SIP ToS DiffServ Value Enter the TOS DiffServ field value in U
158. structions e To enter A C a or c press 2 e To enter D E F d or press 3 e To enter I g h or i press 4 e To enter J K L j or press 5 e To enter 0 press 6 e To enter P Q R 5 0 q or s press 7 e To enter T U V t press 8 e enter W X Z w 2 press 9 e enter all other characters press 0 NOTE These bulleted instructions only apply when you are entering a password At all other A times pressing a number only selects a number not a letter or punctuation mark For example to enter the password phone 321 by keypad press these keys 746630321 Then press the pound key to indicate that you have finished entering the password To cancel your entry and return to the main menu press star Configuring the Settings for Your Internet Phone Service you want to change the settings for your Internet phone service refer to the instructions provided by your ITSP and Chapter 6 Using the Web based Utility VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 19 Configuring the Auto Attendant Messages The System provides a feature called the auto attendant which automatically answers incoming calls with greetings or directory messages It can handle up to 10 incoming calls and uses the default user ID aa Auto Attendant Messages You can save up
159. t Server Port Web server used for the Web based Utility Check Local IP 210 Hear the local IP address of the Address System Set Internet 101 Press 0 to use DHCP Select the type of Internet connection Connection Type Press 1 to use a static you using Refer to the address documentation supplied by your Press 2 to use PPPoE Internet service provider Set Static IP Address 111 Enter the IP address First set the Internet Connection Type using numbers on the to static IP address otherwise you telephone keypad Use will hear Invalid Option if you try to the star key when set the static IP address entering a decimal point Set Network or 121 Enter the network or First set the Internet Connection Type Subnet Mask subnet mask using to static IP address otherwise you numbers on the will hear Invalid Option if you try to telephone keypad Use set the network or subnet mask the star key when entering a decimal point Set Gateway IP 131 Enter the IP address First set the Internet Connection Type Address using numbers on the to static IP address otherwise you telephone keypad Use will hear Invalid Option if you try to the star key when set the gateway IP address entering a decimal point dhcp dynamic host configuration protocol a protocol that lets one device a local network known as a DHCP server assign temporary IP addresses to the other network devices
160. t v hat sok megel z s ben Ha elavult berendez seinek felsz mol s hoz tov bbi r szletes inform ci ra van sz ks ge k rj k l pjen kapcsolatba a helyi hat s gokkal a hullad kfeldolgoz si szolg lattal vagy azzal zlettel ahol a term ket v s rolta 118 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 IP Telephony System Nederlands Dutch Milieu informatie voor klanten in de Europese Unie De Europese Richtlijn 2002 96 EC schrijft voor dat apparatuur die is voorzien van dit symboo op het product of de verpakking niet mag worden ingezameld met niet gescheiden huishoudelijk afval Dit symbool geeft aan dat het product apart moet worden ingezameld U bent zelf verantwoordelijk voor de vernietiging van deze en andere elektrische en elektronische apparatuur via de daarvoor door de landelijke of plaatselijke overheid aangewezen inzamelingskanalen De juiste vernietiging en recycling van deze apparatuur voorkomt mogelijke negatieve gevolgen voor het milieu en de gezondheid Voor meer informatie over het vernietigen van uw oude apparatuur neemt u contact op met de plaatselijke autoriteiten of afvalverwerkingsdienst of met de winkel waar u het product hebt aangeschaft Norsk Norwegian Milj informasjon for kunder i EU EU direktiv 2002 96 EF krever at utstyr med f lgende symbol avbildet p produktet og eller pakningen ikke m kastes sammen med usortert avfall Symbolet indikerer at dette p
161. t Port 9 Figure 4 4 Connect to the Ethernet Port 9 Figure 4 5 Connect to Power 9 Figure 4 6 Voice SIP Screen PBX Parameters 10 Figure 4 7 Router WAN Setup Screen 10 Figure 4 8 Voice Line 1 Screen 12 Figure 5 1 Auto Attendant Options 18 Figure 5 2 Auto Attendant Message Options 21 Figure 6 1 PBX Screen Parking Lot 24 Figure 6 2 PBX Screen Inbound Call 24 Figure 6 3 PBX Screen Outbound Call 24 Figure 6 4 Router Status Screen 25 Figure 6 5 Router WAN Setup Screen 27 Figure 6 6 Router LAN Setup Screen 29 Figure 6 7 Router Application Screen 30 Figure 6 8 Voice Info Screen Product Information 31 Figure 6 9 Voice Info Screen System Status 31 Figure 6 10 Voice Info Screen FXS Status 32 Figure 6 11 Voice Info Screen Line Status 33 Figure 6 12 Voice Info Screen Auto Attendant Prompt Status 33 Figure 6 13 Voice System Screen 34 Figure 6 14 Voice SIP Screen SIP Parameters 35 Figure 6 15 Voice SIP Screen SIP Timer Values 36 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Figure 6 16 Voice SIP Screen Response Status Code Handling 37 Figure 6 17 Voice SIP Screen RTP Parameters 37 Figure 6 18 Voice SIP Screen SDP Payload Types 37 Figure 6 19 Voice SIP Screen NAT Support Parameters 38 Figure 6 20 Voice SIP Screen PBX Parameters 39 Figure 6 21 Voice SIP Screen Auto Attendant Parameters 42 Figure 6 22 Voice SIP Screen P
162. t of the System optional If you have a second analog telephone or fax machine plug it into the Phone 2 port of the System connect a telephone or fax machine to the Phone port Otherwise the System or the IMPORTANT Do not connect the Phone port to a telephone wall jack Make sure you only telephone wiring in your home or office may be damaged Connect an Ethernet network cable to the Internet port of the System Then connect the other end of the cable to one of the Ethernet ports on your router Connect a different Ethernet network cable to the Ethernet port of the System Then connect the other end to Figure 4 3 Connect to the Internet Port the computer you will use to manage the System this will be called the administration computer Connect the included power adapter to the Power port of the System and then plug the power adapter into an electrical outlet Launch the web browser on the administration computer Enter 192 168 0 1 admin voice advanced in the Address field 192 168 0 1 is the default local IP address of the System Then press the Enter key Figure 4 4 Connect to the Ethernet Port Figure 4 5 Connect to Power VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 8 The Voice Info screen will appear Click the SIP tab 9 In the PBX Parameters section select WAN from the Proxy Network Interface drop down menu 10 Click the Submit All Changes button 11 The Voic
163. t the highest performance router possible For best results use a QoS Quality of Service router so it can assign top priority to voice traffic What Kind of Switch Should Use Again performance is key For best results use a switch that offers QoS Quality of Service and full wire speed switching QoS enables the switch to give top priority to voice traffic while full wire speed switching lets it forward packets as fast as your network can deliver them The next best choice is a switch featuring QoS Quality of Service What if Keep My Traditional Phone Service Traditional phone service also known as Plain Old Telephone Service POTS runs on a network called the Public Switched Telephone Network PSTN If you decide to keep traditional phone service then connect the Analog Telephone Adapter model number SPA3000 to the switch For more information refer to the SPA3000 documentation Which Call Management Features Does the IP Telephony System Offer Beyond basic call routing the System offers several powerful and sophisticated features e Auto Attendant An automated system guides each caller to the appropriate contact e Music on Hold You can combine the auto attendant feature with the music or information on hold feature so the caller has a richer experience with your call system e Call Hunt You can designate which Internet phones receive outside calls You can even have calls ring multiple phones either simultan
164. t to 0 seconds for nighttime hours and weekends For status information about the auto attendant messages or to configure additional settings such as the auto attendant answer delay refer to Chapter 6 Using the Web based Utility To Configure the To Enter Auto Attendant the System Settings Press to gt the Message Number To Record To Review To Delete To Exit the Message the Message the Message Press Press Press Press To Record the To Confirm To Cancel Message Press Press Press Save Review the To Re record To Exit the Message Message the Message Press Press Press Press Figure 5 2 Auto Attendant Message Options NOTE If there is not enough memory left to record a new message then you will hear Option failed and be returned to step 4 than 15 seconds then you will hear One moment please This indicates that it will take several seconds to save the message After the message has been saved you can continue to use the Interactive Voice Response Menu NOTE If the message you to save is longer 21 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Chapter 6 Using the Web based Utility Overview When you first install the System Linksys strongly recommends that you use the Setup Wizard which you can download from www linksys com If you do not wish to run t
165. t will lt action instruction optional gt play the menu prompt after playing the prompt specified in the lt noinput gt lt noinput gt audio instruction and ignore the action instruction otherwise the auto attendant will execute the action instruction By default repeat is F nomatch When specified the nomatch instruction runs when the user input digits lt nomatch do not match anything in the dial plan The auto attendant will execute lt audio instruction optional gt the specified audio and action instructions If the repeat attribute is set to lt action instruction optional gt the auto attendant will play the menu prompt after playing the lt nomatch gt input prompt and ignore the action instruction otherwise the auto attendant will execute the action instruction By default repeat is VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 92 Table 4 Auto Attendant XML Instructions Set Instruction Description Syntax and Example s match Upon a match between the user s input and the dial plan the lt match gt auto attendant will transfer to the corresponding lt case gt and execute lt case input x gt the corresponding audio and or action instructions If the auto attendant lt audio instruction optional gt cannot find a match in any of the lt case gt
166. tem These rules are specified by the AA Dial Plan parameters found on the Voice S P screen of the Web based Utility Parameters of the Auto Attendant Feature The following parameters are the minimum that must be configured e Contact List This is a list of clients that the System alerts when there is an incoming call on the line The auto attendant must be included on this list By default the auto attendant is the only client on this list so the auto attendant will pick up every call You can decide to have the auto attendant pick up a call if number or group of clients did not pick up the call first This parameter is configured on the Voice Line x x is 1 4 screen of the Web based Utility e AA Script The System lets you program the auto attendant instructions using XML scripting grammar These parameters AA Scripts 1 3 are configured on the Voice 5 screen of the Web based Utility Only one script is active at a time Scripting is described in more detail below e AA Dial Plan The auto attendant parses the user input according to one of the two parameters AA Dial Plan 1 or 2 The AA Script includes a reference to one of these two dial plan parameters through the dial plan instruction These parameters are configured on the Voice S P screen of the Web based Utility e DayTime AA Script This defines which of the three scripts AA script 1 2 or 3 should be used for daytime hours This parameter is configured on the Voice
167. ters the System will be checked first by the forwarding settings If the port number that the data enters from does not have port forwarding then the System will send the data to whichever PC or network device you set for DMZ hosting Follow these steps to set DMZ hosting A B C D Access the System s Web based Utility by going to http 192 168 0 1 or the IP address of the System Go to the Router gt Application tab Disable or remove the entries you have entered for forwarding Keep this information in case you want to use it at a later time Select yes from the Enable DMZ drop down menu Enter the Ethernet adapter s IP address of the computer you want exposed to the Internet This will bypass the NAT security for that computer Please refer to Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter for details on getting an IP address Once completed with the configuration click the Submit All Changes button VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 78 17 1 PPPoE user and need to remove the proxy settings or the dial up pop up window If you have proxy settings you need to disable these on your computer Because the System is the gateway Internet access the computer does not need proxy settings to gain access Follow these directions to verify that you do not have any proxy settings and that the browser you use is set to connect directly to th
168. the Display Name private Select yes if you want the System to enclose the string configured in the Display Name in a pair of double quotes for outbound SIP messages Any 35 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 occurrences or in the string will be escaped with and inside the pair of double quotes Otherwise select no The default is no SIP Timer Values sec SIP Timer Values sec SIP T1 This is the RFC 3261 T1 value RTT estimate which can range from 0 to 64 seconds The default is 5 SIP T2 This is the RFC 3261 T2 value maximum retransmit interval for non INVITE requests and INVITE responses which can range from 0 to 64 seconds The default is 4 SIP T4 This is the RFC 3261 T4 value maximum duration a message will remain in the network which can range from 0 to 64 seconds The default is 5 SIP Timer B This is the INVITE time out value which can range from 0 to 64 seconds The default is 32 SIP Timer F This is the non INVITE time out value which can range from 0 to 64 seconds The default is 32 SIP Timer H This is the INVITE final response time out value which can range from 0 to 64 seconds The default is 32 SIP Timer D This is the ACK hang around time which can range from 0 to 64 seconds The default is 32 SIP Timer J This is the non INVITE response hang around time which can range from 0 to 64 seconds The default is 32 INVITE E
169. time For our company location press 1 For sales press 2 For travel support press 3 Otherwise please stay on the line for our receptionist Prompt 10 Welcome to the All Seasons Travel support line If this is regarding our Holiday Getaway Special please press 1 otherwise please stay on the line for one of our travel associates VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 96 The following is the actual code for this example lt aa gt lt form id nt type menu gt lt audio src prompt6 bargein F gt lt audio src prompt7 bargein F gt lt audio src prompt8 bargein T gt lt noinput timeout 15 lt nomatch repeat F gt lt audio src prompt3 bargein T gt lt nomatch gt lt dialplan src dp1 gt lt match gt lt default gt lt audio src prompt2 gt name ext target input gt lt default gt lt match gt lt form gt lt aa gt lt aa gt lt form id dt gt lt audio src prompt5 bargein T gt lt audio src prompt8 bargein T gt lt audio src prompt9 bargein T gt lt noinput timeout 10 gt name rep target 501 gt lt noinput gt lt nomatch repeat T gt lt audio src prompt3 bargein T gt lt nomatch gt lt dialplan src dp1 gt lt match gt lt case input 1 gt lt audio src prompt7 bargein F gt lt audio src prom
170. tion 23 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Station Shown here is the station name assigned to the phone This setting is configured through the phone User ID Shown here is the extension number assigned to the phone IP Address Shown here is the local IP address of the phone Reg Expires This indicates the number of seconds left before the phone needs to re register with the System Parking Lot This section shows the calls that have been parked Call park is a convenient feature that lets a call be put on hold and picked up from any extension number Parking Lot To remove a call from the Parking Lot click its checkbox Then click the Delete button Caller ID Shown here is the phone number of the caller Parked By Shown here is the extension number that parked the call Parked At Shown here is the call park number that you should use to pick up this call Duration Shown here is the length of time that the call has been parked Line 1 Calls This section shows the current incoming and outgoing calls Line 1 Calls To remove a call click its checkbox Then click the Delete button External Shown here is the external phone number of the caller Station Shown here is the extension number of the call it displays the word callpark when the call has been parked for pickup from any extension number Direction Shown here is the direction of the call Inbound or Outbound St
171. to e o sull imballaggio non siano smaltite insieme rifiuti urbani non differenziati Il simbolo indica che questo prodotto non deve essere smaltito insieme ai normali rifiuti domestici E responsabilit del proprietario smaltire sia questi prodotti sia le altre apparecchiature elettriche ed elettroniche mediante le specifiche strutture di raccolta indicate dal governo o dagli enti pubblici locali Il corretto smaltimento ed il riciclaggio aiuteranno a prevenire conseguenze potenzialmente negative l ambiente la salute dell essere umano Per ricevere informazioni pi dettagliate circa lo smaltimento delle vecchie apparecchiature in Vostro possesso Vi invitiamo a contattare gli enti pubblici di competenza il servizio di smaltimento rifiuti o il negozio nel quale avete acquistato il prodotto Latvie u valoda Latvian Ekologiska inform cija klientiem Eiropas Savien bas jurisdikcij Direkt v 2002 96 EK ir pras ba ka apr kojumu kam pievienota z me uz pa a izstr d juma vai uz ta iesai ojuma nedr kst izmest neskirota veid kop ar komun lajiem atkritumiem tiem ko rada viet ji iedz vot ji un uz mumi z me noz m 10 ier ce ir j izmet atkritumos t lai t nenon ktu kop ar parastiem majsaimniecibas atkritumiem J su pien kums ir 50 un citas elektriskas un elektroniskas ier ces izmest atkritumos izmantojot pa us atkritumu sav k anas veidus un l dzek us ko nodro ina valsts
172. to play the downloaded music file This is its format section section Each section should be in this format start end pause pause2 The variable n is the number of times you want a section to repeat before moving to the next section The start end is the starting and 1 ending sample for the section Note that the samples are numbered from 0 to total length 1 You may enter 1 or a very large number if the end of the file should be the ending sample The default start value is 0 and the default end value is the end of the file The variable pause is the number of samples to pause after the ending sample has been played The default is 0 The variable pause2 is the additional number of samples to pause after the entire n repetitions of the section have been played The default is 0 A maximum of 16 sections can be specified Samples should be encoded in G711u format at 8000 samples second After all sections are played they are replayed starting with the first section For example the default Internal Music Script setting is 2 0 230954 2 230954 444720 0 230954 40000 The first section is 2 0 230954 samples 0 through 230954 will be played twice The second section is 2 230954 444720 samples 230954 through 444720 will be played twice The third section is 0 230954 samples 0 through 230954 will be played once The last section is 40000 The ending pause will last for 40 000 samples Each sample lasts 1 8000 of a
173. ts documentation for more information Connect the Internet phone s power adapter to its power port and then plug the power adapter into an electrical outlet The Internet phone will reboot two to three times each reboot may take up to one minute The System will automatically assign an extension number to the Internet phone When the Internet phone displays it extension number then it is ready for use NOTE The System automatically registers Linksys SPA family Internet phones including A model number SPA941 If you connect a different SIP compatible phone then registration will be manual Refer to the documentation for your phone Repeat steps 3 5 until you have installed all of your Internet phones Congratulations Now you can make calls from one Internet phone to another by dialing an extension number Continue to the next section to configure the System for external calls NOTE The default SIP port of the System is 6060 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 11 ITSP supplied the System then it may be For external calls make sure you have an active Internet connection Then configure the settings for your Internet pre configured for you and you do not need to phone service account on the System change any settings Refer to the instructions supplied by your ITSP for more information External Calls NOTE If your Internet Telephony Service Provider 1
174. ts available one for daytime one for nighttime and one for weekends holidays By default the daytime auto attendant is enabled and the first message it plays Prompt ID 1 is suitable for business hours This appendix covers the steps required to configure the auto attendant for nighttime hours Instructions for Setting Up the Nighttime Auto Attendant You can save up to 10 customized greetings The first four have default messages which can be changed through the Interactive Voice Response Menu Prompt ID Default Audio Message 1 If you know your party s extension you may enter it now 2 Your call has been forwarded 3 Not a valid extension please try again 4 Goodbye If you want a caller to hear a different greeting during nighttime non business hours then you should record a new prompt such as Prompt ID 5 using the Interactive Voice Response Menu and then configure the auto attendant settings using the Web based Utility For example Prompt ID 5 could say The company is currently closed Our business hours are 9 AM to 5 PM Monday to Friday The following instructions explain how to record Prompt ID 5 and configure the nighttime auto attendant to use Prompt ID 5 as the initial greeting You can also use these instructions to record additional prompts and further customize your auto attendant as long as you also update the AA script 2 code accordingly through the Web bas
175. urs 51164 Format start hh mm ss end hh mm ss The abbreviation hh stands for hours and uses the 24 hour format The abbreviation mm stands for minutes and the abbreviation ss stands for seconds Example start 9 0 0 end 17 0 0 In this example the start time is 9 AM and the end time is 5 PM The other hours 5 PM to 9 AM are considered nighttime hours If you not enter start and end times then the whole day 24 hours is considered as daytime so the nighttime auto attendant will be disabled even if the NightTime AA parameter is set to yes enabled Example of a Typical Auto Attendant Setup This section will describe a typical auto attendant Here is the scenario An incoming call on Line 1 sequentially tries extensions 501 503 and then 502 If the call is not answered then the auto attendant picks up the call The auto attendant announces prompts 5 8 and 9 in sequence and then waits up to 10 seconds for user input If no input is received then the call is forwarded to extension 501 If the user enters the following e invalid extension Prompt is played Afterwards the auto attendant starts over again e 1 Prompts 7 8 and then 9 are played Afterwards the auto attendant starts over again e 2 The auto attendant begins executing the SUPPORT form and starts playing prompt 10 The significant differences between the 2 forms are as follows e dial plan has been changed to the AA Dial
176. voipon co uk Tel 44 0 1245 600560 Appendix A Troubleshooting 70 Common Problems and Solutions 70 Frequently Asked Questions 80 Appendix B Configuring the Nighttime Auto Attendant 83 Description of the Auto Attendant 83 Instructions for Setting Up the Nighttime Auto Attendant 83 Appendix C Dial Plan and Auto Attendant Scripting for Advanced Users 87 Overview 87 Configuring Dial Plans 87 Configuring Dial Plans for the Auto Attendant 89 Configuring the Auto Attendant 89 Appendix D New Music for the Music on Hold Feature 99 Overview 99 Before You Begin 99 Instructions for Converting the Music File 100 Instructions for Configuring the IP Telephony System 100 Appendix E Finding the MAC Address and IP Address for Your Ethernet Adapter 102 Windows 98 or Me Instructions 102 Windows 2000 or XP Instructions 102 For the Router s Web based Utility 103 Appendix F Windows Help 104 Appendix G Glossary 105 Appendix H Specifications 110 Appendix Warranty Information 114 Appendix J Regulatory Information 115 Appendix K Contact Information 121 Internet Telephony Service Provider ITSP 121 Linksys 121 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 List of Figures Figure 2 1 A Scenario for the IP Telephony System 4 Figure 3 1 Back Panel 6 Figure 3 2 Front Panel 7 Figure 4 1 A Typical Scenario for the IP Telephony System 8 Figure 4 2 Connect to the Phone 1 Port 9 Figure 4 3 Connect to the Interne
177. weekend holiday auto attendant to wait before answering The default is 0 seconds PBX Phone Parameters PBX Phone Parameters Next User ID 504 Next Auto User ID This is the User ID assigned to the next new client that requests to register with the System seen Undo Changes Submit Changes Phone Ext Password This is a REGISTRATION password that applies to Ext 1 of all clients If there is no doch tin tse password then all clients will be allowed to register without being challenged by the System The default is blank Figure 6 22 Voice SIP Screen PBX Phone Parameters no password Phone Upgrade Rule This is the upgrade rule for all clients The default is blank no rule Phone Dial Plan Enter the dial plan for all clients The default is 9 3469 11S019 lt 1408 gt 2 9 XXXXXXI9 lt 1 gt 2 9 xxxxxxxxxS019 1 2 9 xxxxxxxxxS019 01 1xx 19 xx 1 1 8 xxx This dial plan tells the phone to do the following play the outside dial tone if the first digit is 9 dial 9311 9411 9611 and 9911 immediately dial 9 2 9 6 digits after a short timeout and insert the 1 408 area code dial 9 2 9 9 digits immediately and insert the 1 domestic long distance dial 91 2 9 9 digits immediately domestic long distance dial 9011 1 or more digits after timeout or the pound key international dial 9 1 or more digits after timeout or the pound key catch all dial 1 8
178. when asked VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 72 For Windows 2000 A Click Start Settings and Control Panel Double click Network and Dial Up Connections B Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option C Inthe Components checked are used by this connection box highlight Internet Protocol TCP IP and click the Properties button Select Use the following IP address option D Enter a unique IP address that is not used by any other computer on the network connected to the System You can only use an IP address in the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Enter the Subnet Mask 255 255 255 0 Enter the Default Gateway 192 168 0 1 System s default IP address G Toward the bottom of the window select Use the following DNS server addresses and enter the Preferred DNS server and Alternative DNS server provided by your ISP Contact your ISP or go on its website to find the information Click the OK button the Internet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window Restart the computer if asked For Windows XP The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Win
179. will be used by the System s streaming audio server line in the SDP of its 200 response to an inbound INVITE message from a client Call Feature Settings Blind Attn Xfer Enable This settings lets the System perform an attended transfer operation by ending the current call leg and performing a blind transfer of the other call leg If this feature is disabled the System performs an attended transfer operation by referring the other call leg to the current call leg while maintaining both call legs To use this feature select yes Otherwise select no The default is no MOH Server Enter the user ID or URL of the auto answering streaming audio server When only a user ID is specified the current or outbound proxy will be contacted Music on hold is disabled if the MOH Server is not specified Xfer When Hangup Conf This setting makes the System perform a transfer when a conference call has ended Select yes or no from the drop down menu The default is yes Conference Bridge URL This feature supports external conference bridging for n way conference calls n gt 2 instead of mixing audio locally To use this feature set this parameter to that of the server s name e g conf myserver com 12345 or conf which uses the Proxy value as the domain Conference Bridge Ports Select the maximum number of conference call participants The range is 3 to 10 The default is 3 Dial Plan Dial Plan 949469 325019 lt 12408 gt 2 9 exnxee 9 lt 3
180. wn here is the version number of the System software Hardware Version Shown here is the version number of the System hardware MAC Address Shown here is the MAC address of the System Client Certificate Shown here is the status of the client certificate which indicates that the System has been authorized by your ITSP Licenses This indicates how many additional licenses you have acquired for the System System Status Current Time Displayed here is the current date and time of the System Elapsed Time Displayed here is the amount of time elapsed since the last reboot of the System FXS 1 2 Status The FXS 1 and FXS 2 ports are the Phone ports of the System You can connect analog phones or fax machines to both ports They have the same status information available Hook State Displayed here is the status of the phone s readiness On indicates that the phone is ready for use while Off indicates that the phone is in use Message Waiting This indicates whether you have new voicemail waiting Call Back Active This indicates whether a call back request is in progress Last Called Number Displayed here is the last number called VolPon Solutions www voipon co uk sales voipon co uk Tel Router Voice Info System SIP Provisioning Regional FXS 1 FXS2 Unel Line 2 Line 3 Line 4 Miss Product Information SPA 9000 Number 88016GA00020 3 2 3 1 0 0 5439 OODEDSEC76EC Client Ceruficate Installed None Figure 6
181. xpires This is the INVITE request Expires header value If you enter 0 then the Expires header is not included in the request The default is 240 RelNVITE Expires This is the RelNVITE request Expires header value If you enter 0 then the Expires header is not included in the request The default is 30 Reg Min Expires This is the minimum registration expiration time allowed from the proxy in the Expires header or as a Contact header parameter If the proxy returns a value less than this setting then the minimum value is used The default is 1 Reg Max Expires This is the maximum registration expiration time allowed from the proxy in the Min Expires header If the value is larger than this setting then the maximum value is used The default is 7200 Reg Retry This is the interval to wait before the System retries registration after failing during the last registration The default is 30 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Long Int 1200 Figure 6 15 Voice SIP Screen SIP Timer Values 36 Reg Retry Long When registration fails with SIP response code that does match the System will wait for the specified length of time before retrying If this interval is 0 then the System will stop trying This value should be much larger than the Reg Retry value The default is 1200 Response Status Code Handling Response Status Code Handling SIT
182. xternal clients to use the System s media proxy when exchanging RTP traffic with external peers Select yes or no from the drop down menu The default is no Proxy Debug Option SIP messages are received at or sent from the proxy listen port This feature controls which SIP messages to log Select none for no logging Select 1 line to log the start line only for all messages Select 1 line excl OPT to log the start line only for all messages except OPTIONS requests responses Select 1 line excl NTFY to log the start line only for all messages except NOTIFY requests responses Select 1 line excl REG to log the start line only for all messages except REGISTER requests responses Select 1 line excl OPTINTFYIREG to log the start line only for all messages except OPTIONS NOTIFY and REGISTER requests responses Select full to log all SIP messages in full text Select full excl OPT to log all SIP messages in full text except OPTIONS requests responses Select full excl NTFY to log all SIP messages in full text except NOTIFY requests responses Select full excl REG to log all SIP messages in full text except REGISTER requests responses Select full excl OPTINTFYIREG to log all SIP messages in full text except for OPTIONS NOTIFY and REGISTER requests responses The default is full Call Routing Rule This is a special dial plan that determines which line can be used for an external outbound Call request from a phone based solely on the target public nu
183. yes or no The default is no Cloned MAC Address Enter the MAC address you want to clone Remote Management Enable WAN Web Server This feature lets you enable or disable access to the Web based Utility from the WAN side Select yes or no from the drop down menu The default is no WAN Web Server Port Enter the port number used to access the Utility from the WAN side The default is 80 QOS Settings QOS QDisc QoS prioritizes voice communications when different types of traffic are competing for bandwidth Select the method you want to use NONE CBQ or TBF The default is NONE Maximum Uplink Speed Enter the maximum upload speed of your Internet connection The default is 128Kbps VLAN Virtual Local Area Network Settings Enable VLAN VLAN 802 1Q settings let you use the System in a virtual LAN environment Select yes or no from the drop down menu The default is no VLAN ID Enter the ID number used by the System The default is 1 When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 28 The Router LAN Setup Screen Router Voice Status Wan Setup Lan Setup Application This screen lets you configure the local network dynamic DHCP and static DHCP lease settings Networking Service Select the service you want to use NAT or Bridge The defau
184. zosta nabyty Appendix J Regulatory Information Portugu s Portuguese Informa o ambiental para clientes da Uni o Europeia A Directiva Europeia 2002 96 CE exige que o equipamento que exibe este simbolo no produto e ou na sua embalagem n o seja eliminado junto com os res duos municipais n o separados O simbolo indica que este produto deve ser eliminado separadamente dos residuos dom sticos regulares E da sua responsabilidade eliminar este e qualquer outro equipamento el ctrico e electr nico atrav s dos instala es de recolha designadas pelas autoridades governamentais ou locais A elimina o e reciclagem correctas ajudar o a prevenir as consequ ncias negativas para o ambiente e para a sa de humana Para obter informa es mais detalhadas sobre a forma de eliminar o seu equipamento antigo contacte as autoridades locais os servi os de elimina o de residuos ou o estabelecimento comercial onde adquiriu o produto Sloven ina Slovak Inform cie o ochrane ivotn ho prostredia pre z kazn kov v Eur pskej nii Pod a eur pskej smernice 2002 96 ES zariadenie s t mto symbolom na produkte a alebo jeho baleni nesmie by likvidovan spolu s netrieden m komun lnym odpadom Symbol znamen e produkt by sa mal likvidova oddelene od be n ho odpadu z dom cnost Je va ou povinnos ou likvidova toto i ostatn elektrick a elektronick zariadenia prostredn ctvom pecializovan ch zbern ch zariadeni ur en c

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