Lexmark Z22 User's Manual
Contents
1. Click the Help button on any tab in the Printer Properties to access the printer driver help Click the Document Quality tab to select e The Document Type you are printing e A paper type e A print quality setting e Web Smoothing when you print from the Internet e The default settings e The About button to find out which version of the printer software you are using Lexmark 222 232 Series ColorFine 2 x Paper Document Quality Paper Size Letter 8 5 x 11 in Letter Ad Legal B5 Executive m Copies Orientation E Iv Collate A Portrait Reverse Page Order Landscape Lexmark 222 232 Series ColorFine 24x Paper Document Quality m Paper Type Plain Paper C Coated Paper Glossy Photo Paper C Transparency C Iron On Transfer C Greeting Card Stock m Print Quality C Quick Print 600dpi Normal 600dpi High 1200dpi X Web Smoothing Defaults About Cancel Help Basic printing tor Windows SMN OPU Oy Summum oreg 4 Chapter 1 Changing the Printer Properties from an application You can open the Printer Properties trom almost any application This lets you change printer settings ONLY for the document you are currently creating in the application To open the Printer Properties trom an application Open the application s File menu Choose Print or Printe2. Lexmark Z22 Z32 Color Jetorinter User s Guide for Windows 95 and 98 and Mac OS 8 6 and 9 Edition April 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated b
3. 4 Select Save Settings Changing the printing options for specialty paper When you installed the printer software the Page Setup dialog box and the Print dialog box were set to the detault settings Use these default settings for printing most documents on plain paper To change the print settings for printing on specialty paper use the following table From the Paper Size pop up menu select the appropriate envelope size Note Many applications are designed to override the envelope settings in Page Setup Make sure landscape orientation is selected in your application Envelopes Page Setup From the Paper Size pop up menu select the appropriate card size Greeting cards index cards or postcards Page Setup 12 Chapter 2 Sheets of custom Page Setup size paper Iron On transfers Banner paper Page Setup Transparencies Photo or glossy Print paper From the Paper Size pop up menu select Edit Custom Paper Sizes and enter the dimensions for your custom paper size On the Paper Type Quality pane select Iron On Transfer for the Paper Type Note To ensure that the iron on transfer will print correctly you may want to print on plain paper before printing on an iron on transfer From the Paper Size pop up menu select Ban ner Letter or Banner A4 On the Paper Type Quality pane select Trans parency for the Paper Type and Normal 600 dpi for the Print Quality Note When printin
4. maintenance kit as specified if applicable e Use of printing media outside of Lexmark specifications e Use of other than Lexmark supplies such as toner cartridges inkjet cartridges and ribbons e Use of other than Lexmark product or component ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the greater of 1 5 000 or 2 the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable In no event will Lexmark be liable for any lost profits lost savings incidental damage or other economic consequential damages This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim
5. responsible for any radio or television interference caused by using other than recommended Appendix 33 34 cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 43H5856 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lab Operations Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit aux normes d industrie Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and saf
6. the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service or damaged beyond repair Also such product must be free of any legal obligation or restrictions that prevent its exchange Before you present this product for warranty service remove all programs data and removable storage media For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area please contact Lexmark at 1 800 539 6275 or on the World Wide Web at www lexmark com Free remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may only be available for a fee Extent of warranty We do not warrant uninterrupted or error free operation of a product Warranty service does not include repair of failures caused by e Modification or attachments e Accidents or misuse e Unsuitable physical or operating environment Appendix 35 36 e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer e Operation of a product beyond the limit of its duty cycle e Failure to have installed a
7. 26 Document prints with mistakes or poor quality 27 Problems with transparencies photos or envelopes 29 Error messages and flashing lights 30 Appendix 31 Index 37 Installing printer software 31 Uninstalling printer software for Windows 33 Uninstalling printer software for Macintosh 33 Printing trom DOS 33 Electronic emission notices 33 Energy Star 34 Power supply information 34 Safety information 34 Statement of limited warranty 35 sic print his chapter des 5 and Window 6 or Mac OS 9 indows NT 4 uide button c asic printine oad the paper Customize the Print your docu paper lace up to 100 against the righ side facing you CJ Vis 9 the release tab and the pap r guide together and s e paper guide to the edge of the paper Basic printing for Windows Loading specialty paper 10 envelopes 10 greeting cards index cards postcards or photo cards 25 sheets of photo paper glossy paper or coated paper 20 sheets of banner paper 10 transparencies 100 sheets of custom size paper 25 iron on transfers Chapter 1 The print side is facing you The stamp location is in the upper left corner The envelopes are loaded vertically against the right side of the sheet feeder The paper guide is against the side of the envelopes The print side is facing you The cards are loaded vertically against the right side of the sheet feeder The
8. Your Lexmark printer is set as the default printer Printer prints very slowly e Close any open applications not in use e Decrease the print quality setting e For Windows consider purchasing more memory e For Macintosh consider purchasing more memory or increasing the virtual memory for your computer e Note f you are printing photos or your document contains graphics it may take longer to print than regular text Printer is plugged in but doesn t print or you get a Printer Offline message Make sure e The printer is turned On and the paper is loaded correctly e The parallel or USB cable is completely plugged into the printer e The printer is set as the detault printer e For Windows the print job is not being held or paused in the print queue To check the printer status in Windows 1 From the Printers folder double click the Lexmark Z22 Z32 icon 2 Click the Printer menu and make sure no check mark appears next to the Pause Printing option Gu noou nOA e For Macintosh the print job is not being held To check the job status in Macintosh 1 From the desktop double click the Lexmark Z22 Z32 icon 2 From the menu bar choose Printing 3 Choose Start Print Queue Print a test page If the test page prints the printer is functioning properly Check your application Test page does not print Make sure e Your print cartridges are properly installed For help see page 17 e The printer is
9. Z32 Control Panel Click the Cartridges tab to e Install or change print cartridges e Align print cartridges for best print quality e Clean the print nozzles Help button to access printer driver help e Print a test page Lexmark 22 732 Control Panel Ink L l About tab to find the D ee sit eae ae and copyright information PH 1 7GO0060 PH 1760050 Standard Color Standard Black Note You can also access the Control Panel from the Lexmark 222 232 desktop Printer folder 16 Chapter 3 Installing or replacing print cartridges 1 Make sure the Power light is On 2 Raise the front cover The print cartridge carrier moves to the loading position unless the printer is busy Print cartridge carrier in the loading position 3 Remove the old print cartridge Store it in an air tight container or dispose of it Maintaining your printer LC mod Ou LJO REN ASL Notes If you installed a Lexmark Z32 printer driver both cartridges must be installed before you can print If you installed a combined Lexmark 222 232 printer driver you can print with either the black or color cartridge It is not necessary to install two cartridges for printing For the best possible photo quality print with a photo and color cartridge combination in your printer To replace the black cartridge with a photo cartridge see page 17 The Lexmark Z22 ships with a High Resolution Co
10. a Straight line For example in sample group A the arrow points to the pattern that comes closest to forming a straight line In the Align Cartridges dialog box enter the pattern numbers trom the printed test page that come closest to forming a Straight line After you have entered a number for all of the patterns click OK Cleaning print nozzles Load plain paper in the printer Maintaining your printer eeee a WO 2 Open the Control Program tor Windows or the Control Panel for Macintosh 3 From the Cartridges tab select Clean Print Nozzles For help see page 15 or 16 The printer feeds a sheet of paper and prints a nozzle test pattern similar to the one shown Broken lines at the top of the page indicate clogged nozzles Purge lines print when ink is forced through the print nozzles to unclog them Unbroken lines at the bottom of the page indicate the nozzles were cleaned Black only 1 purge line Color only 3 purge lines Black and Color 4 purge lines Photo and Color 6 purge lines 4 Compare the diagonal line above the printed bars to the diagonal line below the printed bars Look for a break in the diagonal lines above the printed bars A broken line indicates clogged nozzles 20 Chapter 3 e2 If the bottom line still has breaks run the test up to two more times e f the print quality is satisfactory after running the test three times the print nozzles are clean
11. by you based on a third party claim This limitation of remedies also applies to any developer of materials supplied to Lexmark Lexmark s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state Index A aligning print cartridges 18 Background Printing options 11 banding 28 banner paper Macintosh loading 8 settings 13 Windows loading 2 settings 5 bidirectional communi cations 23 blinking lights Paper Feed 30 Power 30 C cards Macintosh loading 8 settings 12 Windows loading 2 settings 5 cartridges print aligning 18 installing 17 preserving 21 removing 17 replacing 17 CD ROM installing software 32 characters missing or unexpected 29 coated paper Macintosh loading 8 settings 14 Windows loading 2 settings 5 Color options 11 contacts print car tridge 21 Control Panel using 16 Control Program aligning print car tridges 18 using 15 custom size paper Macintosh loading 8 settings 13 Windows loading 2 settings 6 customizin
12. caused by a refilled cartridge Lexmark does not recommend use of refilled cartridges Refilling cartridges can affect print quality and cause damage to the printer For best results use Lexmark supplies 22 Chapter 3 Printer prints slowly or doesn t print see page 23 Paper misfeeds or jams see page 26 Document prints with mistakes or poor quality see page 27 Problems with transparencies photos or envelopes see page 29 Error messages and flashing lights see page 30 roubleshooting From the list of printing problems in the left margin select a category that describes your printing problems and then read the category for the solution When your printer has a problem first make sure that e The power supply is plugged into the printer and a properly grounded electrical outlet e The printer is turned On e The parallel or USB cable is securely attached to both the computer and the printer e fyou are using a parallel cable it is an IEEE 1284 compliant cable that supports bidirectional printing e Bidirectional communications is enabled in your printer software if you are using Windows with a parallel cable 1 From the printer s Control Program click the Options tab 2 Make sure Disable Printer to PC Communications is not selected Printer prints slowly or doesn t print Your printer and your computer may not be able to communicate properly The following events also indic
13. not feed envelopes or specialty paper If regular paper feeds without problems make sure e You are loading the envelopes correctly For help see Loading specialty paper on page 2 e You are using an envelope size supported by your printer and it is selected in Printer Properties for Windows and in Page Setup for Macintosh e Your application is designed to print envelopes Check the users documentation that came with your application Print quality is poor at the left right top or bottom edge of page Like other printers your printer cannot print in the extreme left right top or bottom edges of a page Use these minimum settings GBunoo Bo cram e Left and right margins 6 35 mm 0 25 in each for all paper sizes except A4 For A4 size paper 3 37 mm 0 133 in each e Top and bottom margins Top 1 7 mm 0 067 in Bottom 12 7 mm 0 5 in for most jobs 19 mm 0 75 in for best print quality for color jobs Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables borders and graphs e Select a higher Print Quality setting For help see pages 3 9 Troubleshooting 27 28 e Chapter 4 Test the cartridge alignment For help see page 18 Clean the print nozzles For help see page 19 Print is too dark or smudged Make sure You let the ink dry before handling the paper The Paper Type setting matches the paper type loaded in the printer The
14. paper guide is against the side of the cards The glossy or coated side is facing you The paper guide is against the side of the photo paper You place the banner paper behind the printer Then bring the unattached edge of the first page over the printer and into the sheet feeder The paper guide is against the side of the paper Note Make sure you select Banner or Banner A4 paper size in the Printer Properties For help see page 5 The rough side of the transparency is facing you smooth side down The paper guide is against the edge of the transparencies The print side is facing you and the paper guide is against the side of the paper Your paper size fits within these dimensions Width Length 76mm to 215 9 mm 127 mm to 432 mm 3 0 In to 8 5 In 5 0 in to 17 0 in You follow the instructions on the packaging to load the iron on transfers The paper guide is against the side of the iron on transfers Step 2 Customize the printing options Your printer software works with your operating system to help you print documents with superior results To customize the printing options you will need to use the Printer Properties dialog box Click the Paper tab to e Select a paper size and orientation e Set the number of copies to print e Reverse the printing order of your document pages The first page of your document will be on top of the stack in the paper exit tray e Collate your document
15. paper is straight and unwrinkled The print quality setting is appropriate for the paper type If you are printing on regular paper select the Quick Print 600dpi Print Quality setting You may need to clean the print nozzles For help see page 19 Printed pages have alternating bands of light and dark print intermittent printing Make sure Enable Buffer Mode is checked on the Options tab of the Control Program for Windows Select the High 1200dpi Print Quality setting on the Document Quality tab of Printer Properties for Windows and on the Page Setup dialog box for Macintosh Your printer may have two way communications problems For help see page 23 The printer settings selected changed The settings in your greeting card application may override the Printer Properties settings in Windows or the Print settings in Macintosh Check the documentation that came with your application for more information When you change printer settings trom your application the settings apply only to the specitic document you opened with that application To make the settings apply to all documents see page 4 to change the settings from Windows or see page 12 to change the settings from Macintosh Colors on the printout differ from the colors on the screen e An ink cartridge may be out of ink or low on ink Check the ink level graphic on the Cartridges tab of your printer s Control Program or Control Panel e Use a different bran
16. paper size Orientation i ii Dimensions 8 50 by 11 00 f Click one of these to select the page orientation cancer ox General Paper Size view the available paper sizes change the scaling value of the document Valid values are between 25 and 400 Scaling choose between portrait and landscape modes Orientation Watermark Watermarks choose the watermark you want Basic printing for Macintosh USOU DEN 40 Bumgumd Sed Print Click the Help button to access the printer driver help Lexmark 722 732 Print Click this pop up General menu to X Paper Type Quality select print Color settings Background Printing d From To LI Print Last Page First This area O Wait for pages to dry displays a summary of Print Quality Normal Paper Type Flain Print In Background the current Image Color Color Syne Off Watermark Off settings Save Settings Revert to Defaults Print General Copies type in the number of copies 1 99 print all pages or a given page range Pages print the pages in the reverse order Print Last Page First add more time between pages as they exit the printer Wait for pages to dry select Plain Paper Coated Paper Glossy Photo Paper Transparency or Iron On Transfer Paper Type Quality Paper Type select Quick Print 600 dpi Normal
17. replace the black cartridge Lexmark part num ber 17G0050 with a photo car tridge Lexmark part number 12A1990 For help see page 17 When printing photos remove each photo as it exits from the printer and allow it to dry before stacking Banner paper Paper From the list of Paper Sizes select Banner or Banner A4 Basic printing for Windows SMN OPU Oy Summum oreg Sheets of custom Paper e From the list of Paper Sizes scroll to size paper select Custom e Enter the dimensions for your custom paper size For help see Loading specialty paper on page 2 Iron On transfers Document Quality From the Paper Type area select Iron On Transfer Note To ensure that the iron on transfer will print correctly you may want to print on plain paper before printing on an iron on transfer Transparencies Document Quality From the Paper Type area select Transparency e Select Normal 600dpi or High 1200dpi Print Quality Note When printing transparencies remove each transparency as it exits from the printer and allow it to dry before stacking Step 3 Print your document 1 From your application s File menu click Print 2 From the Print dialog box click OK or Print depending on the application Note The Lexmark Z22 ships with a High Resolution Color cartridge only You can instantly improve print soeed and print quality by simply adding an optional Waterproof Black Cartridge P N 17G0050 e2 e0
18. set as the default printer Troubleshooting 25 e You are using the correct cable If you are using a parallel cable make sure it is an IEEE 1284 compliant parallel cable that supports bidirectional printing Paper misfeeds or jams 26 Chapter 4 Aa U N e Ul Paper misfeeds or multiple sheets feed through the printer Make sure e You are using a paper recommended for inkjet printers e You do not force the paper down into the printer when you load it Align the top of the paper with the paper alignment guides on the paper support e You do not load too much paper in the sheet feeder Depending on the thickness of your paper the sheet feeder can hold up to 100 sheets of paper e The left paper guide does not cause the paper to bow in the sheet feeder e The printer is on a flat level surface Printer has a paper jam Try removing the paper trom the sheet feeder If the paper is lodged too far into the printer and can t be removed Press the Power button to turn the printer Off Press the Power button to turn the printer back On If the printer does not eject the page turn the printer Off Pull firmly on the paper to remove it If you cannot reach the paper because it is too far into the printer raise the front cover and pull the paper out Close the front cover Press the Power button to turn the printer On Resend your document to print Document prints with mistakes or poor quality Printer does
19. 600 dpi or High 1200 dpi Print Quality 10 Chapter 2 Background Printing ColorSync Color Matching select a printer profile to match the color on the screen to the color in the document Built in Color Matching let the printer driver match the color on the screen to the color in the document Print in Foreground print quickly Note Do not use your system while the document is printing Print in Background eprint most documents eselect an exact date and time for the document to print emark a print job as Urgent eput a print job on hold Note You may use your system while the document Is printing Changing the page settings To change the paper size orientation scaling and watermark settings From the File menu choose Page Setup The Page Setup dialog box opens Change the settings as needed Select OK Changing the print settings from an application To change the print settings from an application for example word processing spreadsheet graphics and so on Open the application s File menu Basic printing for Macintosh USOU DEN 40 Budgumd Sed 11 2 Choose Print The Print dialog box opens 3 Change the settings as needed 4 Select Save Settings Changing the print settings from the desktop To change the print settings from the desktop 1 From the desktop open the File menu 2 Choose Print The Print dialog box opens 3 Change the settings as needed
20. 7 print settings specialty paper Macintosh 12 Windows 5 printer driver downloading 32 installing 31 32 uninstalling 33 printer driver Help Macintosh 9 10 Windows 3 Printer Properties for Windows 3 customizing 3 opening 4 setting recommenda tions 5 printer software installing 31 ordering diskettes 32 Page Setup 9 Print dialog 10 Printer Properties 4 uninstalling 33 printing documents 6 14 from an application 6 14 from DOS 33 Web Smoothing 3 printing options Macintosh 9 Windows 3 printing problems color quality 29 faded colors 29 intermittent 28 missing colors 20 29 paper feeding 27 paper jam 26 paper misfeeds 26 removing print cartridge 17 reverse page order Macintosh 10 Windows 3 S safety information 34 setting recommenda tions Macintosh banner paper 13 coated paper 14 custom size paper 13 Index 39 envelopes 12 glossy paper 13 greeting cards 12 index cards 12 iron on transters 13 photo cards 12 photo paper 13 postcards 12 transparencies 13 Windows banner paper 5 coated paper 5 custom size paper 6 envelopes 5 glossy paper 5 greeting cards 5 index cards 5 iron on transfers 6 photo cards 5 photo paper 5 postcards 5 transparencies 6 sheet feeder 1 7 software applications Control Panel 16 Control Program 15 software printer installing 31 uninstalling 33 specialty papers Macintosh banner paper 8 coated paper 8 custom size paper 8 envelopes 8 glossy pa
21. You do not need to complete the remaining steps e f the print quality of both lines is not satisfactory after running the test three times continue with step 4 Remove and reinstall the print cartridge Repeat the nozzle test If the lines are still broken wipe the print cartridge nozzles For help see the next section Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles see page 19 there may be dried ink on the nozzles You may also need to clean the print cartridge contacts if you have cleaned and wiped the print nozzles but print quality is still unsatistactory For help on wiping the print nozzles or cleaning the print cartridge contacts see the Troubleshooting Print Quality Problems section of the printer driver Help For help accessing the printer driver Help see page 15 or 16 Preserving print cartridges To ensure the longest life trom your print cartridge and optimum performance trom your printer e Keep a new print cartridge in its packaging until you are ready to install it Maintaining your printer RTO EIN LIC mcd Ouni ASAI N a e Do not remove a print cartridge trom the printer except to replace clean or store it in an air tight container The print cartridge will not print correctly if removed from the printer and left exposed for an extended period of time Lexmark s printer warranty does not cover repair of failures or damage
22. ate two way communications problems e A message displays on your computer screen Indicating your printer cannot establish bidirectional communications with your computer e Print cartridge ink level indicators are shaded Troubleshooting 23 Warning Do not touch the gold contact area of the print cartridge 24 f Chapter 4 e Error messages such as Printer Offline and job progress information do not display on your computer screen Before proceeding verify that e The printer software has been installed correctly See page 31 e The parallel or USB cable is securely attached to both the printer and the computer e The printer is plugged in and turned On If you have a switch box or other device such as a scanner or fax connected to the computer s parallel port make sure it supports bidirectional communication You may need to disconnect your printer trom a switch box or other device and connect it directly to your computer The Lexmark Z22 ships with a High Resolution Color cartridge only You can instantly improve print speed and print quality by simply adding an optional Waterproof Black Cartridge P N 17G0050 If you are using a USB hub remove the hub and connect the USB cable directly to the computer Printer ejects a blank page after appearing to print Make sure e You have removed the sticker and transparent tape from the bottom of the print cartridges For help see page 17 e
23. d of paper Every paper brand accepts ink differently and prints with slight color variations e Remove any extra devices such as a scanner and connect the printer to the parallel or USB port Colors on the printout are faded e Your print cartridge may be low on ink Check the ink level graphic on the Cartridges tab of your printer s Control Program or Control Panel e Clean the print nozzles For help see page 19 Characters are missing or unexpected e Make sure your Lexmark printer is selected as the default printer GBunoo Bo cram e Your printer may have two way communication problems For help see Printer prints slowly or doesn t print on page 23 Problems with transparencies photos or envelopes Printer does not feed envelopes or specialty papers For help see page 27 Glossy photo papers or transparencies stick together e Remove each page as it exits the printer and allow it to dry before stacking Troubleshooting 29 e Use a transparency or photo paper designed for an inkjet printer Transparencies or photos contain white lines e Select the High Quality 1200dpi setting e Your print nozzles may need cleaning For help see page 19 Error messages and flashing lights Paper Jam message a For help see page 26 O C F Ink Low message Power Paper l light Feed light Your print cartridge is running out of ink Purchase a new print cartridge The Power light is on and the Pap
24. er Feed light is blinking e f the printer is out of paper 1 Load paper 2 Press the Paper Feed button e f the printer has a paper jam see page 26 The Power light and Paper Feed light are blinking The print cartridge carrier has stalled Check your screen for any error messages 1 Turn the printer Off 2 Wait a few seconds and turn the printer back On 30 e Chapter 4 In this section you can find information about e Installing printer software e Uninstalling printer software e Printing from DOS e Notices e Safety e Warranty Installing printer software You can obtain the printer software using e the compact disc CD ROM that came with your printer e the World Wide Web e diskettes Windows only If your printer software does not install properly a communi cations error message appears when you try to print You may need to uninstall and then reinstall the printer software For help see page 33 Using the CD ROM Follow the set of instructions that corresponds to your operating system and printer cable parallel or USB Appendix Windows 98 USB cable 1 Start Windows 2 Click Next when the first screen appears 3 Insert the software CD 4 Click Next or Finish on any subsequent screens The Lexmark Z22 Z32 software installation screen appears 5 Click Install Printer Software Windows 95 98 NT 4 0 parallel cable 1 Start Windows 2 Click Cancel on any screens that ap
25. et tings 27 messages error Ink Low 30 Paper Jam 30 Printer Offline 25 notices electronic emission 33 Energy Star 34 European Community directives conformi ty 34 FCC statement 33 Industry Canada com pliance statement 34 safety Information 34 warranty 35 nozzles print cleaning 19 wiping 21 O ordering supplies 15 P page settings changing 5 11 Page Setup for Macin tosh 9 Paper Feed light flashing 30 paper loading 1 7 Paper Type Quality op tions 10 parallel cable 23 part numbers black cartridge 17 color cartridge 17 high yield black car tridge 17 high yield color car tridge 17 parallel cable 34 photo cartridge 17 USB cable 34 photo cards Macintosh loading 8 settings 12 Windows loading 2 settings 5 photo paper Macintosh loading 8 settings 13 problems 29 Windows loading 2 settings 5 pop up menus for Mac intosh Background Printing 11 Color 11 General Page Setup 9 General Print 10 Paper Type Quality 10 Watermark 9 postcards Macintosh loading 8 settings 12 Windows loading 2 settings 5 Power light flashing 30 print cartridge contacts cleaning 21 print cartridges aligning 18 installing 17 preserving 21 removing 17 replacing 17 wiping nozzles 21 Print dialog tor Macin tosh 10 print nozzles 21 cleaning 19 wiping 21 print quality banding 28 different colors 29 faded colors 29 improving 18 missing colors 20 29 smudged 28 too dark 28 troubleshooting 2
26. ety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI Notice CORE HRUBRESERRSAEMABAS VCCI OR KEJI FA BABRNRE CT CORB RERHCRATSCE SRNCULTIETAM CORBMIVTPFLEV a VRARE T HASNSL RAMSSSERCTCEMHVET WRRAS Ito TELUROURVELTFAN The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Energy Star Lnat The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce personal computers printers monitors or fax machines that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an Energy Star Partner Lexmark International Inc has determined that this product meets the Energy Star guidelines for energy efficiency Power supply information If your power supp
27. g Page Setup 11 Print dialog 10 Printer Properties 5 D default settings chang ing Macintosh 12 Windows 5 diskettes installing printer software 32 DOS printing 33 downloaded printer driver installing 32 electronic emission no tices 33 Energy Star 34 envelopes Macintosh loading 8 settings 12 Windows loading 2 settings 5 error messages Ink Low 30 Paper Jam 26 30 Printer Offline 25 European Community directives conformity 34 Index 37 Ww oo eoooe50e Federal Communica tions Commission com pliance information statement 33 flashing lights 30 foils Macintosh loading 8 settings 13 Windows loading 2 settings 6 G General options 9 10 glossy paper Macintosh loading 8 settings 13 Windows loading 2 settings 5 greeting cards Macintosh loading 8 settings 12 Windows loading 2 settings 5 l improving print quality 18 index cards Macintosh loading 8 settings 12 Windows loading 2 settings 5 Industry Canada compli ance statement 34 Ink Low message 30 installing print cartridge 17 printer software 31 32 intermittent printing 28 Internet printing 3 iron on transfers Macintosh loading 8 settings 13 Windows loading 2 settings 6 L last page first Macintosh 10 Windows 3 lights Paper Feed 30 patterns 30 Power 17 loading paper Macintosh 7 Windows 1 Mac OS 8 6 7 Mac OS 97 Macintosh basics 7 installing printer soft ware 31 locks up 32 margins minimum s
28. g transparencies remove each transparency as it exits the printer and allow it to dry before stacking 1 On the Paper Type Quality pane select Glossy Photo Paper for the Paper Type 2 Select High 1200 dpi for the Print Quality 3 On the Color pane select Built In Color Matching 4 From the Document Color pop up menu select Natural Color Notes If you are using two cartridges you can print quality photos with the black and color cartridge combination However for the best possible photo quality replace the black cartridge Lexmark part number 17G0050 with a photo cartridge Lexmark part number 12A1990 For help see page 17 When printing photos remove each photo as it exits the printer and allow it to dry before stacking Basic printing for Macintosh USOU DEN 40 Budgumd Ssed 13 Coated paper Print On the Paper Type Quality pane select Coated for the Paper Type Step 3 Print your document 1 Open the File menu 2 Choose Print The Print dialog box opens 3 Select Print Note The Lexmark Z22 ships with a High Resolution Color cartridge only You can instantly improve print soeed and print quality by simply adding an optional Waterproof Black Cartridge P N 17G0050 14 Chapter 2 Using the Control Panel in Macintosh The Control Panel lets you perform printer maintenance and install or replace print cartridges To open the Control Panel choose 1 Apple 2 Control Panels 3 Lexmark Z22
29. lor cartridge only You can instantly improve print soeed and print quality by simply adding an optional Waterproof Black Cartridge P N 17G0050 Close the front cover Open the Control Program tor Windows or the Control Panel for Macintosh From the Cartridges tab select Install Change Cartridge Select the type of cartridge you installed and click OK If you installed a new cartridge the Alignment dialog box displays Follow the instructions on the Alignment screen to complete the cartridge installation For help see the next section Improving print quality 18 Chapter 3 If your print quality is not satisfactory you may need to align your print cartridges or clean the print nozzles Aligning print cartridges Load plain paper in the printer Open the Control Program tor Windows or the Control Panel for Macintosh From the Cartridges tab select Align Cartridges For help see page 15 or 16 Your printer prints an alignment test page and the Align Cartridge dialog box displays The test page that prints has alignment pattern s depending on the cartridge combination installed Each pattern has a number under it The test page that prints is similar to the one shown Sure iai C BE l l 23456789 10111213141 D LIC mcd Ouni ASL From each alignment group on the test page tind the number under the alignment pattern that comes closest to forming
30. ly fails replace it with the Lexmark replacement part or other UL LISTED Direct Plug In Power Unit marked Class 2 and rated 30 V dc at 500mA Safety information e f your product is NOT marked with this symbol o it MUST be connected to an electrical outlet that is properly grounded e The power cord must be connected to an electrical outlet that is near the product and easily accessible e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Statement of limited warranty Lexmark International Inc Lexington KY This warranty applies to the United States and Canada For customers outside the U S and Canada refer to the country specific warranty information that came with your printer Lexmark Z22 Color Jetprinter Lexmark Z32 Color Jetprinter This Statement of Limited Warranty applies to this product if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Warranty Lexmark warrants that this product e s manufactured from new parts or new and serviceable used pa
31. munications Commission FCC compliance information statement The Lexmark Z22 Z32 Color Jetprinter has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not
32. n the computer 3 Press and hold the Shift key until you see the Mac OS screen and the words Extensions Off 4 Release the Shift key 5 Locate the Lexmark 222 232 printer icon on your desktop The inactive printer spooler has an X over it 6 Double click the icon to open the Lexmark Z22 Z32 dialog box 7 Drag your print jobs to the trash can 8 Restart the computer to enable extensions Using the World Wide Web If your computer does not have a CD ROM drive you can download the printer software from the World Wide Web at www lexmark com For Windows 1 From Lexmark s Web site select the appropriate driver for your operating system 2 Select Save to Disk 3 Select a location on your hard disk drive 4 Double click the executable exe file to open it The Win Self Extractor window opens 5 Follow the set of instructions on your screen For Macintosh Before you begin make sure Stuffit Expander is loaded on your system 1 From Lexmark s Web site select the appropriate driver for your operating system 2 Double click the binhex hax file to open it 3 Follow the instructions on your screen Using diskettes Windows only If your computer does not have a CD ROM drive you can create driver diskettes using a friend s computer or a computer at your Lexmark dealer that has a CD ROM drive You will need at least three blank 3 5 inch diskettes To create diskettes of the
33. o0ooo Chapter 1 Basic printing for Macintosh This chapter describes how to use your printer with Mac OS 8 6 and Mac OS 9 For help using your printer with Windows 95 or Windows 98 see page 1 For help using your printer with Windows NT 4 0 or Windows 2000 refer to the User s Guide button on the Printer Sottware CD Basic printing is as easy as 1 Load the paper see next section 2 Customize the printing options see page 9 3 Print your document see page 14 Step 1 Load the paper 1 Place up to 100 sheets of paper depending on thickness against the right side of the sheet feeder with the print side facing you To load specialty paper see page 8 2 Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper Basic printing tor Macintosh USOU DEN 403 DunuLud Ssed Loading specialty paper 10 envelopes 10 greeting cards index cards postcards or photo cards 25 sheets of photo paper glossy paper or coated paper 20 sheets of banner paper 10 transparencies 100 sheets of custom size paper 25 iron on transfers Chapter 2 The print side is facing you The stamp location is in the upper left corner The envelopes are loaded vertically against the right side of the sheet feeder The paper guide is against the side of the envelopes The print side is facing you The cards are loaded vertically against the right side of the sheet feede
34. pear 3 When the desktop appears insert the software CD The Lexmark Z22 Z32 software installation screen appears 4 Click Install Printer Software Note Ifthe CD does not run automatically when you insert it 1 From the Start menu select Run 2 In the command line text box type the letter of your CD ROM drive followed by setup for example d setup and then click OK Windows 2000 parallel or USB cable l Start Windows 2 If any screen appears click Cancel 3 When the desktop appears insert the software CD The Lexmark Z22 Z32 front end screen appears 4 Click Install Printer Software Macintosh 8 6 9 USB cable 1 Start Macintosh 2 When the desktop appears insert the software CD The Lexmark Z22 Z32 Installer screen appears 3 Click Install and Agree 4 Click Install 5 Select the Lexmark 222 232 printer in the Chooser by following the 4 steps on the dialog box Appendix EE E EE GJ p 32 Note for Macintosh users If your Macintosh computer locks up or freezes while printing you may need to turn off the printer and computer and then turn them back on When you turn them back on the printer driver s spooler may attempt to start printing the job that was in the queue before the computer locked up This could cause your system to lock up again To recover from this problem 1 Turn off the printer and the computer 2 Hold down the Shift key and turn o
35. per 8 greeting cards 8 index cards 8 iron on transfers 8 photo cards 8 photo paper 8 postcards 8 transparencies 8 Windows banner paper 2 coated paper 2 custom size paper 2 envelopes 2 glossy paper 2 greeting cards 2 index cards 2 iron on transfers 2 photo cards 2 photo paper 2 postcards 2 transparencies 2 statement of limited warranty 35 T tab 3 test page alignment 19 does not print 25 nozzle test pattern 20 transparencies Macintosh loading 8 settings 13 problems 29 Windows loading 2 settings 6 troubleshooting blank pages 24 color quality 29 doesn t print 23 envelopes 27 error messages 30 faded colors 29 flashing lights 30 Macintosh locks up 32 missing colors 29 paper feed 27 paper jam 26 paper sticks together 29 print quality 27 printer settings 28 Slow print 23 two way communica tions 23 U uninstalling printer soft ware 33 United Kingdom Tele communications Act 1984 34 USB cable connection 24 part number 34 W warranty statement 35 Watermark options 9 Web Smoothing 3 Windows basics 1 installing printer soft ware 31 Windows 2000 1 7 31 Windows 95 1 Windows 98 1 Windows NT 4 0 1 7 31
36. printer software 1 Insert the software CD into the CD ROM drive If the CD does not run automatically a From the Start menu select Run b In the command line text box type the letter of your CD ROM drive followed by setup for example d setup and then click OK 2 When the Lexmark 222 232 software installation screen appears select Tools 3 Select Create Diskettes 4 Follow the instructions on the screen To install the printer software trom diskettes 1 Start Windows 2 Insert Setup Disk 1 into your disk drive 3 From the Start menu select Run 4 inthe command line text box type the letter of your disk drive followed by setup for example a setup and then click OK 5 When prompted by the printer software insert the appropriate disks into your disk drive and click OK 6 Follow the instructions on the screen Ordering diskettes If you are using Windows but your computer does not have a CD ROM drive and you do not have access to either the World Wide Web or a computer with a CD ROM drive you can order diskettes from our Customer Support Center for a fee Refer to the printer registration information for the telephone number in your country Note No diskettes are available for use with Macintosh Uninstalling printer software for Windows If your printer software does not install properly or your printer is not installed to the correct port you may need to
37. r The paper guide is against the side of the cards The glossy or coated side is facing you The paper guide is against the side of the paper The print side is facing you and then place the banner paper behind the printer Then bring the unattached edge of the first page over the top of the printer and into the sheet feeder The paper guide is against the side of the paper Note Select Banner Letter or Banner A4 Paper Size in the Lexmark 222 232 Page Setup dialog box For help see page 11 The rough side of the transparency is facing you smooth side down The paper guide is against the edge of the transparencies The print side is facing you and the paper guide is against the side of the paper Your paper size fits within these dimensions Width Length 76 mm to 215 9 mm 127 mm to 432 mm 3 0 in to 8 5 in 5 0 in to 17 0 in You follow the instructions on the packaging to load the iron on transfers The paper guide is against the side of the iron on transfers Step 2 Customize the printing options Your printer software works with your operating system to help you print documents with superior results To customize your printing options you will need to use the Page Setup dialog box and the Print dialog box Page Setup Click the Help button to access the printer driver help Lexmark 722 732 Page Setup Paper Size U S Letter Click this pop up i menu to select a a ied o a
38. r Setup In the Printer Setup dialog box click the Properties Option or Setup button depending on the application Change settings as needed see page 3 Changing the Printer Properties from Windows When you open the Printer Properties from Windows the settings apply to ALL documents unless you change them from the application From the Start menu select Settings and then select Printers From the Printers folder right click the printer icon for your printer Select Properties trom the sidebar menu Changing the printing options for specialty paper You can use the Printer Properties default settings for printing most documents on plain paper To change these settings for specialty paper use the following table Envelopes Paper From the Paper Size area scroll to select the appropriate envelope size Note Many applications are designed to override the envelope settings in Printer Properties Make sure landscape orientation is selected in your application Greeting cards index Document Quality From the Paper Type area select cards postcards or Greeting Card Stock photo cards Paper Select the appropriate Paper Size set ting Photo glossy or Document Quality From the Paper Type area select coated paper Glossy Photo Paper Notes If you are using two car tridges you can print quality photos with the black and color cartridge combination However for the best possible photo quality
39. rts which perform like new parts e s free from defects in material and workmanship e Conforms to Lexmark s official published specifications and e s in good working order If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair without charge If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was designed To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Warranty service The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt To obtain warranty service you may be required to present proof of original purchase Warranty service will be provided at a Remarketer or a Lexmark designated location You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the designated location When warranty service involves the exchange of a product or part
40. uninstall and then reinstall the software To uninstall the printer software 1 From the Start menu select Programs 2 Select Lexmark Z22 Z32 Series 3 Select Lexmark Z22 Z32 Series Uninstall 4 follow the instructions on your screen To reinstall the printer software follow the appropriate set of instructions from Installing printer software on page 31 Uninstalling printer software for Macintosh If your printer software does not install properly you may need to uninstall and then reinstall the software To uninstall the printer software 1 Drag the printer icon to the trash can on the desktop 2 Insert the software CD The Lexmark Z22 Z32 Installer screen appears 3 Click Install and Agree 4 From the Easy Install pop up menu choose Uninstall 5 Select Complete Uninstall 6 Click Uninstall Printing from DOS To open your printer online Help system and find information on printing from DOS 1 Open the Printer Properties or the Control Program For help see Changing the Printer Properties from an application on page 4 or Using the Control Program in Windows on page 15 2 Click the Help button in the lower right corner of the software screen 3 Atthe top of the Help screen click Help Contents 4 Scroll down the screen to How to 5 From the How to topics click Print from Windows and DOS applications Electronic emission notices Federal Com
41. y the manufacturer are the user s responsibility ColorFine Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademark of Lexmark International Inc AppleTalk iMac Mac OS and Macintosh are trademarks of Apple Computer Inc registered in the United States and or other countries Other trademarks are the property of their respective owners Copyright 2000 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Lexmark International Inc Lexington KY 40550 Contents Basic printing for Windows 1 Step 1 Load the paper 1 Step 2 Customize the printing options 3 Step 3 Print your document 6 Basic printing for Macintosh 7 Step 1 Load the paper 7 Step 2 Customize the printing options 9 Step 3 Print your document 14 Maintaining your printer 15 Using the Control Program in Windows 15 Using the Control Panel in Macintosh 16 Installing or replacing print cartridges 17 Improving print quality 18 Troubleshooting 23 Printer prints slowly or doesn t print 23 Paper misteeds or jams
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