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Lexmark 3200 User's Manual

1. Fax was not received Have the sender resend the fax Make sure you have not disabled receiving If you are attached to a network browse to the IP address of the MarkNet N2501e and check the setting Hint Setting Configuration Advanced Settings and then check the Enable Receive box Fax was printed on two pages Automatic reduction is turned off Turn automatic reduction on and have the fax resent Fax quality is poor Have the fax sent at a higher resolution Solve problems receiving faxes 42 Send fax status Message Description Enter phone XXX XXX Prompt to use the numeric keypad to enter the fax recipient phone number Scanning to Mem Busy Original documents are being scanned to memory Dialing Ready 100 1 Fax recipient number is being dialed Connect lt Baud gt lt ECM gt Ready 100 1 Shows connection and baud rate with the receiving fax machine If error correction mode is being used ECM is displayed on the control panel Sending Page X Ready 100 1 Page X is currently being sent Call Complete Ready 100 1 All the pages of the fax have been sent and the phone line connection has hung up Shortcut xx Fax Destination Name Fax shortcut has been initiated by pressing and then entering the shortcut number on the numeric keypad Destination Name is the name assigned to the fax recipient Place Next Or Stop 1 Place t
2. 3 If you are unable to reset the MFP contact Lexmark Customer Support On the MFP CD click Contact Lexmark Copy status messages 39 Error Description Close Door Message appears in the top line of the control panel display Toner cartridge door is open This message does not display for all scanner and printer combinations No Duplex Option Message appears if user presses Duplex on the MFP control panel but Installed the duplex option is not installed correctly on the printer Check printer documentation for information about installing the duplex option Copy error messages 40 Solving fax problems Aoo Common fax questions Problem Solution Can I create a fax distribution Group faxing is supported When you create a permanent fax list destination separate multiple entries with a comma How do I enter a pause in the fax If you are manually dialing using the numeric keypad press recipient phone number Pause on the control panel to enter a two second pause The pause appears as a dash e If you are creating a fax destination using the MarkNet resident Web pages type a dash in the phone number 9 1 555 444 2222 Solve problems sending faxes Problem Solution Some pages were not sent 1 Check the transmission log for information about the problem The status column provides information about the sending problem The pages column tells you how many pages were sent
3. Press Go Send Job 3 mixed content text and graphics ao oa h WO N a Place the document on the flatbed of the scanner Press Fax Scan Mode repeatedly until Enter Phone appears on the control panel display Enter the fax recipient phone number on the numeric keypad Press Content repeatedly until mixed is selected Press Fax Resolution repeatedly until fine is selected Press Go Send Job 4 photo 400 x 400 dpi O a A W N Place the photo on the flatbed of the scanner Press Fax Scan Mode repeatedly until Enter Phone appears on the control panel display Enter the fax recipient phone number on the numeric keypad Press Content repeatedly until photo is selected Press Fax Resolution and then select ultra fine Press Go Send Job 5 colored original credit card receipt 1 oa fF W N Make a black and white copy of your original This often produces a document that is much clearer and more easily faxed Place the copy on the flatbed of the scanner Press Fax Scan Mode repeatedly until Enter Phone appears on the control panel display Enter the fax recipient phone number on the numeric keypad Press Content repeatedly until mixed is selected Examples of typical fax jobs 10 6 Press Fax Resolution and then select fine 7 Press Go Send Examples of typical fax jobs 11 Scanning to PC D0 Create a scan profile A scan profile includes all the necessary information about your originals
4. There are two ways to set up the default settings for making copies You can manually define default settings for making copies at the control panel Set Content Duplex and all the other settings the way you typically do Press Menu gt until Copy Menu appears and then press Select Oo N Press Menu gt until Save Settings appears and then press Select 4 Press Menu gt until Save appears and then press Select Saving Settings appears briefly on the display to confirm the settings have been entered correctly The normal display showing Ready scaling percentage and number of copies reappears You can also set default settings for making copies at the resident Web page 1 Type the IP address of the MFP in the URL field of your browser for example http 192 168 236 24 and then press Enter Click Configuration Select Copy Settings from the MFP menu Note Many of the available settings depend on the type of printer and scanner you have Restore factory default settings To restore the default settings manually 1 Press Menu gt until Copy Menu appears and then press Select 2 Press Menu gt until you see Factory Defaults displayed and then press Select 3 Press Menu gt until you see Restore and then press Select Restoring Factory Defaults appears briefly on the display to confirm the settings have been entered correctly The control panel displays the Ready status scaling percentage and number of copie
5. pescination Name assigned to the e mail destination Place Next 1 Place the next page on the flatbed Or Stop 2 Press Go Send to continue sending pages 3 Press Stop Clear to end the scan The control panel resets to copy mode and the Ready message appears Scan to FTP status Message Description SCAN FTP Prompts you to select the FTP destination Press Menu gt repeatedly until you see your FTP destination name on the Destination name second line of the control panel display Press Go Send to start scanning Connecting Indicates the MFP is trying to make a connection with the FTP Please Wait SETVE FTP Destination Indicates the MFP is scanning and sending the document Busy 100 Shortcut xx FTP FTP destination shortcut has been initiated by pressing and then entering the shortcut number on the numeric keypad Destination Name Destination Name is the name assigned to the FTP server destination Place Next 1 Place the next page on the flatbed Or Stop 2 Press Go Send to continue sending pages 3 Press Stop Clear when all pages have finished scanning The control panel resets to copy mode and the Ready status message appears on the display S cut Disabled Message appears on the second line of the display when a shortcut is entered for a network scan function that has been disabled One or all of the network scan functions SCAN PROFILE SCAN EMAIL and SCAN gt FT
6. 100 dpi 204 x 98 metric e Fine 200 x 200 dpi 204 x 196 metric Super Fine 300 x 300 dpi 204 x 391 metric e Ultra Fine 400 x 400 dpi 408 x 391 metric Faxes are sent in the specified resolution if that resolution is supported by the receiving fax machine Default Content Defines the content of the original document being faxed The choices are e Text e Mixed Photo Default Darkness Lightens or darkens the outgoing fax Press Menu gt to darken and lt Menu to lighten Dialing Mode Sets the fax modem to dial out using Tone or Pulse The default setting is Tone Pulse dialing is not available in Europe Adjust analog send fax options 26 Adjust analog receive fax options Option Description Fax Storage Determines whether or not the incoming faxes are stored if they cannot immediately be printed The settings are ON or OFF The default setting is ON Fax Paper Size Defines the size of paper on which incoming faxes are to be printed letter legal and so on if the requested size is not available Fax Paper Type Defines the type of paper on which incoming faxes are to be printed plain paper card stock and so on If the requested type is not available the printer prompts for the correct paper to be loaded Output Bin Defines the output bin where incoming faxes are to be printed standard bin bin 1 or bin 2 Auto Reduction Sets the printer to fit incoming fax
7. 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Lexmark and Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries MarkTrack and ScanBack are trademarks of Lexmark International Inc PostScript is a registered trademark of Adobe Systems Incorporated Other trademarks are the property of their respective owners Copyright 2002 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR prov
8. Clear to reset the control panel to copy mode 3 Press Go Send Making copies 1 Job 2 mixed content Make eight copies of a two page letter size document containing one drawing within the text 1 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Press Collation Finishing until you see Collate appear on the control panel display Press Content until the mixed light comes on Press 8 on the keypad and then press Go Send Job 3 use 2 up to save paper Make three copies of a four page document which has some text in color but minimize paper usage 1 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Press 3 on the keypad Press Paper Saver until the 2 up light comes on If the scanner and printer support duplex you could also choose Duplex to save paper Press Collation Finishing until you see Collate on the control panel display Press Content until the mixed light comes on and then press Go Send Job 4 duplex copies Make a legal size two page document fit on a duplexed letter size page for insertion in a standard size notebook The original documents contain several color photographs as well as some text 1 O oa fF W N Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Press Content unti
9. MFP power up or by re submitting the file steps 1 through 6 Disable scan functions You can limit the scan to network functions available on a particular MFP control panel You can disable any scan to network mode without affecting the others Disabling Scan to e mail or Scan to FTP lets you create or add permanent destinations but the mode is not visible in the control panel so the scan output file cannot be sent Disabling Scan to Profile prevents anyone from creating a profile plus the function is not visible in the MFP control panel Disabling the multipage TIFF function places each page of a scan in an individual TIFF file rather than placing all pages in a single multipage TIFF file Disable scan functions 33 Disabling the Scan to FTP confirmation page stops the confirmation page from being printed Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Under the MFP heading click Scan to Network General Setup Remove the check mark from any function you want to disable Click Submit ao A WO N Configure Job Accounting Track MFP usage MarkTrack is software that combines the unique capabilities of Lexmark network printers and MarkVision software with an Oracle database MFP Job Accounting provides MarkTrack users with the ability to accumulate statistics on copy jobs outgoing faxes and scan to network jobs by requiring users to enter a Job Account
10. Scan your original documents 1 Locate the MFP you specified in the scan profile 2 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner 3 On the control panel press Fax Scan Mode repeatedly until you see SCAN PROFILE Create a scan profile 13 Press Menu gt repeatedly until you see your scan profile name Press Go Send to start scanning Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned 6 Return to your PC when the job is finished The job status window changes to Image Received Once your scan output file appears in the list you can select it and launch an application to open the file Note PC Scan Profiles are not stored Once they are used they disappear from the control panel list Custom Scan to PC settings Menu Settings Description Quick Setup Custom Lets you customize the scan job settings Text BW PDF Lists preset formats Text BW TIFF Lets you customize the brightness set the size s of your originals and the orientation of your mixad Gray PDF scan file output Mixed Color PDF Color is only available if your scanner supports Photo Color JPEG color Photo Color TIFF Photo Gray JPEG Photo Gray TIFF Form
11. Select the content Content defines what kind of original is being copied One of the content features is always selected The current selection is indicated by one of the three content lights being on Feature Description text Original document is composed entirely of text simple line art graphics or a combination of both This choice is the default The highest possible scan speed is used Copies are black and white only even if the original is color mixed Original document contains a mix of both text and graphics If both the scanner and printer are color capable this choice produces color copies photo Original document contains extremely fine details and graphics Use with actual photographs or similar high quality images If both the scanner and printer are color capable this choice produces color copies The highest scan resolution is used mixed mono only available with color scanner color printer combinations Original document contains a mix of both text and graphics Copies are black and white only even if the original is color mixed image only available with Original document has a mix of both text and graphics but image quality is the highest priority only available with color scanner color printer combinations some color If both the scanner and printer are color capable this choice produces scanners color copies photo mono Select if your original is an
12. e mail FTP or fax destinations you can create multiple destinations and store them in an external ASCII text file You can store a large list of addresses in a good location on a network FTP server rather than storing them as permanent destinations in the MFP hardware A file of permanent destinations e mail FTP and fax can be created manually in any text editor using the following entries as guides Permanent Destinations List From 192 168 236 24 DESTEMAILADD 1 NAME Smith Jane ADDR janes mailgw businessname com TYPE 1 SCAN 4 RES 150 SHORT 1 DESTEMAILADD 1 NAME Robb ADDR robb mailgw businessname com TYPE 1 SCAN 4 RES 150 SHORT 50 DESTEMAILADD 1 NAME Doe John ADDR doe businessname com T YPE 1 SCAN 1 RES 200 SHORT 0 DESTEMAILADD 1 NAME Doe John2 ADDR doe businessname com T YPE 2 SCAN 4 RES 150 SHORT 0 DESTFTPADD 1 NAME smith SERVER smith com LOGIN bob PASS1 sno PASS2 sno FN scan SCAN 8 RES 300 SHORT 20 DESTFAXADD 1 NAME Sheila NUMBER 5544 SHORT 88 Valid values for an external destinations file e Type 1 entries are e mail attachments e Type 2 are set up to be Web links e Short You may assign a shortcut number from 1 245 0 means no shortcut number has been assigned e Scan Values are listed in the following table Scan value Content and output file 0 Text content BW PDF Text content BW TIFF Text content BW PS Mixed content BW PDF Mixed content BW TIFF Mixed con
13. keypad on the MFP control panel The account is checked against the master Job Account list and validated before the control panel accepts a scan This choice does not allow a name to be selected from the Job Account menu Configure Job Accounting 36 Use Validation mode to limit usage Validation mode when used with MarkTrack collects statistical data about copy jobs network scans and outgoing faxes However even if you do not use MarkTrack Validation mode can be used to limit MFP usage to authorized individuals When Validation mode is active the MFP control panel displays an Enter Account prompt To unlock the control panel a user must enter a valid account number using the keypad on the control panel and then press Select Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Click MFP Job Accounting Select Validation mode ao fF WO N Specify a timeout The timeout is the amount of time that passes after a scan is completed before the control panel is relocked 6 Click Submit Job Accounting status messages Message Description lt Date Time gt Message appears instead of the Ready message when Job Accounting S lect Account modes Courtesy II or Courtesy III are set lt Date Time gt Message appears instead of the Ready message when Job Accounting Enter Account modes Courtesy or Validation are set Select Account Message appea
14. mode Control panel status displays for scanning and current scan to network destination moves you forward and backward in copy apply Backspace lt Menu lets you move backward to reenter 2 Keypad for entering Manual fax Keypad for entering Keypad for entering numbers number of copies to be outgoing fax phone numbers lets you move around in made Scan to Fax Keypad lets you destination lists move around in destinations lists 3 Menu gt and lt Menu Manual fax Menu gt does not Menu gt and lt Menu moves you forward and backward in destination lists choice active and saves your setting dial out pause in an outgoing fax phone number menus information Scan to Fax Menu gt and lt Menu moves you forward and backward in destination lists 4 Select makes your Pause lets you insert a two second Select makes your choice active and saves your setting Using the MFP control panel 19 Function in copy mode Function in fax mode Function in scan to network mode 5 Return takes you back Redial sets the fax modem to Return takes you back to to previous menu redial the last outgoing fax phone previous menu choice choice number 6 Original Size defines Original Size defines the size of Original Size defines the the size of the original the original letter legal A4 size of the original letter letter legal A4 other
15. number on the control panel Note To count outgoing faxes you must be using a MarkNet N2501e print server containing a fax modem port Create accounts To use Job Accounting you must create a Job Account for each authorized MFP user You must also notify each user that they must enter the assigned Job Account number on the control panel before they are allowed to scan Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Click MFP Job Accounting Click Manage Job Accounts Enter a name for the Job Account and assign an account number O oa A W N a Click Add Modify The new Job Account appears in the list Configure Job Accounting 34 Protect the Job Account list To prevent the Job Account list from being modified by unauthorized individuals set a password to protect the information stored on the print server A N a 5 Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Under the Other heading click Security Enter a user name and a password Note The user name is MarkNet The password is whatever you assign You must type it a second time for verification Click Submit Select a tracking mode A N a Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Click MFP Job Accounting Select one of the tracking modes For a list of
16. problems Problem Solution Paper jams during scanning 1 Open the automatic document feeder 2 Pull out the jammed paper carefully Close the automatic document feeder More than one sheet of paper was fed into the scanner Open the automatic document feeder Remove the multifed sheets of paper Close the automatic document feeder Flatten the paper corners and edges loosen the paper before reloading it in the paper guide 5 Check the feeding roller condition Clean if necessary 6 Replace the pad assembly k OND Paper skewed in the scanner e Clean the paper feed roller e Use the paper guide when feeding the paper Paper does not feed through the Make sure the paper support is open automatic document feeder Make sure the pages to be copied are not damaged or stapled together When power on the scanner e Make sure the lock switch is unlocked Refer to the MFP makes noises and will not stand Setup documentation that shipped with your hardware ready e Place the scanner on a flat desktop surface The scanner power is on but the e Check the switch settings on the rear of the scanner scanner will not operate Note Some scanners do not have switches Solve scanner problems 53 Index De C collating copy jobs 6 control panel adding scan modes 22 keypad 19 tracking usage 34 control panel modes Copy 22 Fax 22 Scan e mail 22 Scan FTP 22 Scan Profile 2
17. shortcut numbers A shortcut lets you send to a destination by pressing and entering the shortcut number on the numeric keypad of the MFP control panel Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations in the control panel menus 1 Locate the MFP This must be the same MFP with the IP address where the destination lists were created and stored Press Menu gt repeatedly until you see Shortcuts and then press Select Press Menu gt repeatedly until you see Print List and then press Select Work with destination lists 51 Solving scanning problems MD Preventing paper jams Your automatic document feeder is designed to handle most paper types However if you are unsure if your document will cause a jam in the automatic document feeder we recommend that you scan it using the flatbed The following cannot be properly fed by the automatic document feeder e Paper with clip or staple attached e Paper with ink not totally dry e Paper with inconsistent thickness such as envelopes Paper with wrinkles curls folds or tears e Tracing paper coated paper carbonless paper e Paper that is too large or too small use flatbed instead e Items other than papers such as cloth metal or OHP film e Notched paper e Paper with an odd non rectangular shape e Photographic paper e Paper with perforations on its side e Very thin paper Solving scanning problems 52 Solve scanner
18. the numeric keypad and then the shortcut number to activate your scan Note If you try to assign a shortcut number already in use you are prompted to select another number Click Submit Change fax send and receive settings When incoming faxes are sent to your printer they are documented in a Receive Fax Log For more information about this log see Adjust analog fax log options on page 27 1 Type the IP address of the MFP in the URL field of your browser and then press Enter The destinations you create are stored only on this MFP Click Configuration Under the MFP heading click Fax Setup Select either fax server or analog only available on the MarkNet N2501e For more information see Adjust analog send fax options on page 26 Click Submit if you are changing the mode If not click Configuration Make changes and click Submit Create permanent fax destinations 25 Adjust analog send fax options Option Description Auto Redial Sets the number of redial attempts the modem makes if the phone line is busy This can be set for O through 14 attempts The default is 5 redials Redial Frequency Sets the number of minutes between redial attempts 1 200 minutes The factory default is set to redial every three minutes repeatedly until the number of attempts defined in Auto Redial have been made Fax Resolution Adjusts the resolution of the fax being sent The choices are e Standard 200 x
19. 2 copy content mixed 5 mixed image 5 mixed mono 5 photo 5 photo mono 5 text 5 copy media collating 6 finishing 6 selecting 7 copy settings restoring factory defaults 23 copying adjusting copy size 4 changing copy brightness 4 examples 2 up job 2 colored original job 3 duplex job 2 enlargement job 3 mixed content job 2 single copy job 1 N up 6 problem solving collation area warning 38 color 38 control panel not responding 38 duplex lights 38 duplexing 38 Ready never appears 38 selecting content 5 selecting media 7 D destination lists 50 duplex option setting 6 F factory defaults restoring copy settings 23 Fax log menu Log Output Bin 28 Log Paper Size 28 Log Paper Type 28 Fax send menu Automatic Redial 26 Default Content 26 Default Darkness 26 Dialing Mode 26 Fax Resolution 26 Redial Frequency 26 faxing examples 400 x 400 dpi photo 10 colored original job 10 mixed content job 10 multiple originals job 10 single original job 9 Fax log menu 27 Fax send menu 26 problem solving no incoming fax 42 Index 54 finishing copy jobs 6 J job accounts setting a password 35 K keypad description control panel 19 MarkNet print server 13 24 MarkTrack software 34 MarkVision software 34 menus Fax log 27 Fax send 26 N N up copying 6 P paper jams 52 print server 13 24 problem solving copying 38 multiple pages feed 53 no duplex lights on 6 paper jam 53 paper skew 53 receivin
20. LEXMARK 3100 3200 MFP options User s Guide 3100 3200 October 2002 Edition October 2002 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704
21. On the control panel press Fax Scan Mode repeatedly until you see SCAN PROFILE Press Menu gt repeatedly until you see your scan profile name Press Go Send to start scanning Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned 6 Return to your computer Your output file is saved in a directory or launched in the application you specified Use the MarkNet Web pages The MarkNet resident Web pages are stored on the MarkNet print server installed in your MFP Step 1 Set up your scan profile 1 Type the IP address of the MFP in the URL field of your browser and then press Enter 2 Click Create Scan Profiles 3 Click PC Scan Profile 4 Select your scan settings For more explanation about the settings see Custom Scan to PC settings on page 14 5 Click Next Step 2 Select a storage location 1 Specify a path and file name for saving the scan output file somewhere on your PC For example browse to your desktop find the appropriate directory and type in a file name 2 Assign a Profile Name This is the name that appears in the SCAN PROFILE list on the MFP control panel 3 Click Submit A Receiving Image window appears on your desktop indicating that your PC is waiting to receive the scan output file Step 3
22. P can be disabled See your network administrator for assistance Shortcut not set Message appears on the second line of the display when an invalid shortcut number is entered The list of configured shortcuts can be viewed or printed See Print the shortcut list on page 51 Scan to FTP status 47 Job Accounting status Message Description lt Date Time gt Select Account Appears in the Idle Ready state when Courtesy II or Courtesy III modes are active lt Date Time gt Enter Account Appears in the Idle Ready state when Courtesy or Validation modes are active Select Account Account Name Appears when user is selecting an account from the list of possible accounts This applies to Courtesy II or Courtesy III modes Enter Account XXX Appears when the user manually enters an account number using the numeric keypad on the control panel This applies to all Job Accounting modes Account Rejected Appears when the user attempts to enter an invalid account number This applies to Courtesy III and Validation modes Scan to e mail errors Message Description Connection Failed MFP is unable to find the e mail server and deliver the file S cut Disabled Appears on the second line of the control panel display when a shortcut is entered for a disabled network scan function One or all of the network scan functions SCAN PROFILE SCAN gt EMAIL an
23. actual photograph or similar high quality image Copies are black and white only even if the original is color The highest resolution is used Select the content 5 Set the duplex option Duplex option SE B Description Two single sided originals are copied to one two sided copy long edge or short edge Display message 1 gt 2 1 gt 2 short edge amp B8 One double sided original is copied to two single sided copies 2 gt 1 available only if scanner supports duplex B B A double sided original is copied to a double sided copy 2 gt 2 available only if scanner supports duplex Note If you press Duplex and no duplex lights come on no duplex functions can be performed This response occurs if the printer does not have duplex capabilities Set Collation Finishing features Collation is turned off by default To turn collation on press Collation Finishing until you see Collate in the control panel display and then press Select Turning collation on produces complete ordered copies of the original Finishing features such as stapling or hole punch are only available if your printer supports finishing functions If your printer does not support finishing only collation is supported Save paper when you print This process of saving paper is sometimes referred to as N up Some features share a panel light For example the same panel light is on for both 4 up a
24. and presets the MFP control panel to those settings Lexmark ScanBack Utility is an easy way to create Scan to PC profiles You can also browse to the IP address of the MFP to create Scan to PC or Scan to e mail profiles Use ScanBack utility The ScanBack Utility is shipped on the MFP CD Step 1 Set up your Scan to PC profile 1 Launch the ScanBack Utility If you installed the software using the default directories click Start Programs Lexmark MFP and then ScanBack Utility 2 Select the MFP you want to use If none are listed see your systems person to obtain a list or click the Setup button to manually search for an IP address or hostname You must select at least one MFP to continue creating a profile 3 Follow the instructions on the screens to define the type of document being scanned and what kind of output you want to create Available settings are determined by the capabilities of the MFP you select 4 Make sure to check e Show MFP Instructions if you want to view or print the final directions e Create Shortcut if you want to save this group of settings to use again 5 Click Finish A dialog box displays your scan profile information and the status of the received images Step 2 Scan your original documents 1 Locate the MFP you specified in the scan profile 2 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Scanning to PC 12
25. at Type JPEG PDF TIFF and Determines the final output format of the PostScript PS scanned document Compression None JPEG ZLib G4 Determines the compression format used to compress the scanned document output file Contrast Text Mixed Photo Describes the content of the originals being scanned Scan Depth RGB available only with color Describes the color scale of the originals being scanners scanned Gray BW Black and White Resolution 75 150 200 300 400 and Sets the resolution of the scanned document 600 dpi output file Original Size Letter Legal A4 and so on Tells the scanner the paper size of the originals being scanned Orientation Portrait Landscape Determines the orientation of your scanned document output file Custom Scan to PC settings 14 Menu Settings Description Save to Type in the path or browse to Location path where scanned file is to be the location located Profile Name Type in a unique name Name that appears in the MFP control panel Select this name in the MFP control panel to activate the scan profile Duplex Both or Single only available Specifies the original is a duplex page with duplex scanners Custom Scan to PC settings 15 Scanning to e mail QD rrr Create a scan to e mail profile A scan profile includes all the necessary information about your originals and presets the MFP control panel to those set
26. ations and then press Select Press Menu gt repeatedly until you see the list you want to print for example Print Fax List and then press Select Information about each destination is contained in the list The following illustration is an example of one type of list Fax Destinations NameFax NumberShortcut 9 Smith Jane555 121231 Smith Jane21 666 555 123332 Doe John1 666 444 778835 Print the shortcut list When creating permanent destinations for an MFP your systems person may have assigned shortcut numbers A shortcut lets you send to a destination by pressing and entering the shortcut number on the numeric keypad of the MFP control panel Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations in the control panel menus 1 Locate the MFP This must be the same MFP with the IP address where the destination lists were created and stored Press Menu gt repeatedly until you see Shortcuts and then press Select Press Menu gt repeatedly until you see Print List and then press Select Work with destination lists 45 Solving network scan problems Dorr Common problems and solutions Problem Solution Scan profile name does not 1 Make sure you are looking at the correct control panel menu appear on the control panel Press Fax Scan Mode repeatedly until you see display SCAN gt PROFILE Press Menu gt until you see y
27. available tracking modes see List of tracking modes on page 36 Specify a timeout The timeout is the amount of time that passes after a scan is completed before the control panel is relocked Click Submit Configure Job Accounting 35 List of tracking modes Mode Description Job Acntg Off This is the default mode Courtesy Enter an account number on the keypad before the control panel accepts the job information The number is not checked against the master Job Account list Courtesy II There are two methods of entering Job Account information Enter an account number on the keypad before the control panel accepts the job information Select a name from the active Job Account menu on the MFP control panel Press Menu gt or lt Menu repeatedly until the name associated with the account is displayed in the control panel and then press Select Courtesy III There are two methods of entering Job Account information on the control panel Enter an account number on the control panel keypad however for increased security the account is checked against the master list and validated e Select a name from the active Job Account menu on the MFP control panel Press Menu gt or lt Menu repeatedly until the name associated with the account is displayed in the control panel and then press Select Validation Sets the most security for using the MFP control panel Enter an account number using the
28. black lines print on my copy Solution Clean the entire top cover and the document flatbed Also clean the automatic document feeder document feeder Paper does not feed through the automatic Make sure the paper support is open Make sure the pages to be copied are not damaged or stapled together Copy status messages Message Description Ready 100 1 MFP is set for copy mode This is the default setting for the control panel Copying Copy job is printing If a copy job is printing this message appears even Busy 100 1 when a fax is being sent or received Copy Halted Copy job is being canceled Wait 100 1 Place Next 1 Place the next page on the flatbed Or Stop 2 Press Go Send to continue sending pages 3 Press Stop Clear to end the scan The control panel resets to copy mode and the Ready message appears on the display Copy error messages Check There is a problem with the printer such as a paper jam open door Printer missing tray or toner problem Check the printer operator panel for a detailed message For more help solving the problem refer to the documentation that shipped with the printer Check Scanner Press Return There is a problem with the scanner 1 Check that all the cables and power cords are still correctly plugged into the scanner 2 Turn off the MFP hardware then power back up First turn on the scanner then turn the printer back on
29. d SCAN gt FTP can be disabled See your network administrator for assistance Shortcut not set Appears on the second line of the control panel display when an invalid shortcut number is entered The list of configured shortcuts can be viewed or printed See Print the shortcut list on page 51 SMTP Setup Error SMTP server has not been set up A timeout occurred waiting for a response from the server MFP timed out waiting for a response from the SMTP server Could not resolve the e mail server address e DNS server could not resolve the SMTP gateway address e DNS server is not correctly set up for use with MFP Check DNS server address Unable to make a TCP connection to the server Make sure the server address is correct TCP connection to server was lost Check your network connection Job Accounting status 48 Message Description Mail server refused to e Mail server refused to start the e mail sending process accept mail from us e Mail server could not be set up to accept e mail from the MFP IP address e Mail server is down e Mail server is busy Mail server rejected your Make sure your reply address has been set up correctly reply address Mail server rejected one Mail server determined that one of the recipient addresses is of the recipients bad Correct the address or remove it from the e mail destination list Scan to e mail er
30. dgestaeestee 29 Create permanent e mail destinations c ccc eeeeeeeeeeeeeeeeeeentaeeeeteee 30 Create FTP CeStiattonS ixscianiiecacneaavesccesnsnantensdsepidamidideccdsuneeiacceidtceiateertdaande 31 Create an external destinations file sssnsesseseseeesetrresrrrrnerrrrrrrenenrsrerrsent 32 Disable sca TUM CU OINS mrsrmsninai ario nkan anana REE AEE aait 33 Configure Job Accounting ssessseesssrssssrrrssrrrnrererntesttrnssrrrnnettnntennnnnnnnnnnnnne 34 Use Validation mode to limit USAQ eccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeees 37 Chapter 8 Solving copy problemMs sssseseeeeeteeeeeeeeeeeeeees 38 Common problems and solutionS ssesssesseeeeeeneeesstrreserrrrertrnrerennensrernseet 38 Copy status MESSAGES i cacicacctsiancidaasactcncagrsceedanatsnnnevad evianantedentataanctagensoeananndd 39 Copy error MESSAGES cccecccceeeeeeeeeeeeeeeeeeeeeeeaeeeeeecaaeeeseeneeeeeeeaaeeeeeenaesenenas 39 Chapter 9 Solving fax problems sssseeeeeeeeeeeeeeeeeeeeeseeeeees 41 Common TAX QUESTIONS va t ssccedeccadccanete tasers dvsedteecscecnteaderataasasteddicsateatanesedemerse 41 Solve problems Sending faxes cccecccceeeesecee essence eeeeeeeeeeeeaeeeeeesaeeeeneae 41 Solve problems receiving fAXeS cccccccceeeeseeeeeeeseeeeeeeeeeeeeeeaaeeeeeenaeeeeeeas 42 Send fax EAU Sas cai et elrcettpeareeca daca ees tae tn sen tetivens se etneangusamnenctocenamuceccnganae 43 Receiv
31. e being made 12 lt Reduce or Enlarge gt lt Reduce or Enlarge gt does not lt Reduce or Enlarge gt does adjusts the size of the apply to fax mode not apply to scan to network copy being made mode 13 Collation Finishing Collation Finishing does not Collation Finishing does collates the copies apply to fax mode not apply to scan to network being made or applies mode finishing options if available 14 Duplex specifies the Duplex does not apply to fax Duplex does not apply to type of duplex copies mode unless you have duplex scan to network mode being made capabilities on your scanner unless you have duplex capabilities on your scanner 15 Paper Saver lets you Paper Saver does not apply to fax Paper Saver specifies the print copies 2 up or 4 up in order to save paper mode orientation portrait or landscape of your original documents applies only to PDFs Button and menu key 20 Function in copy mode Function in fax mode Function in scan to network mode 16 Copy Media specifies Fax Resolution specifies the Fax Resolution specifies the type of media for resolution of your fax standard the resolution and JPEG your printed copies fine super fine ultra fine quality of your scan to plain paper network job standard fine transparencies other Standard is the default no lights Super fine ultra fine Standard is the default no lights 17 Content lets yo
32. e fax statuS a cx once ete ccndenssceesacenn acces darcetacstande sawed tbden sitenss cose vaceenyeteeleq 43 Send fax SOUS enerne rants eaters dutoheenpannsia E A 44 Receive TACIT ONS caine nonna a AT A Aai Aa 44 Work with destination lists ca igacececncccsiaansrndoicaceredndensacetsteceadan eredeceneuaneleeceisenniee 44 Chapter 10 Solving network scan problems ccssssseeeeeee 46 Common problems and SOIUtIONS cceeesceeeeeeeeeeeeeeeeeeeeeeaaeeeeeentaeeeeeeee 46 Contents IV Scan to e mail StAtUS cee eeeeeeceeeecceeeeceeeeceeeeeceeeeceeeeecseeeeeeeeeseeeeseeeeseeeensers 46 Sean to FTP Sla US cana a a A AR i 47 Job Accounting status eeeseeeesrerirtteeetrrrittttettktritttteeertnnnnnesssttnnnnnnnnnenen 48 Scan to e mail erfforS 2 0 cece eceececeeeeceeeeeceeeeceeececeeeeceaeeecaeeeceeeeesueeeeseeeseeessess 48 Scanto FIP SrrOrs osais aeree E Aaaa E Aia a EAA aE RANES e EERS EEEa 50 Work with destination lists c ccceceeeeceeeceeeeeeeeeececeeeeeeeeeceeeeeeeteneeeseneeeeneeees 50 Chapter 11 Solving scanning problems 000000000 52 Preventing paper jamS ce os ache ad cece ieee ee cleeeg eee edecetg cectanatdebctavadeseeeeute 52 Solve scanner PFOBDIGIIS sicccevess ceicnndatcntcs ached eelistconta cat benagpactavtasditecaatsdetenadsee 53 NEO E sistant E E E A E A OAE E 54 Contents V Making copies DO Quick copies 1 Make sure the MFP Multifunction Printer control pa
33. e tray loaded with transparencies Transparency Press Copy Media until the transparency light is lit and then press it Separators again until Transparency Sep appears on the control panel display This choice inserts a plain sheet of paper between transparencies if the transparencies and paper are correctly loaded in the printer The Plain Paper source must be an automatic tray and the size must be set to be the same size as the loaded transparencies Other Select from other possible copy media Press this button repeatedly to scroll through the other choices Only properly loaded media types are presented as choices Refer to your printer documentation for help in loading paper properly Select your copy media Sending faxes D0 There are three ways to send an outgoing fax using the MFP control panel You can manually enter the telephone number to the receiving fax machine and then transmit your fax Create shortcut numbers and then select the shortcut number and transmit your fax Note If you use the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned Entering a fax recipient number 1 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner 2 Press Fax Scan Mode repeatedly until you see E
34. ed The list of configured shortcuts can be viewed or printed See Print the shortcut list on page 51 Work with destination lists You can view or print lists of the permanent destinations that have been configured for MFP This is a useful way to check for destinations that you send information to on a regular basis View the destination lists 1 Type the IP address of the MFP in the URL field of your browser and then press Enter Click Reports Under the MFP heading click the link of the list you want to view such as E mail Destinations List Information about each destination is displayed Scan to FTP errors 50 Print the destination lists 1 Locate the MFP This must be the same MFP with the IP address where the destination lists were created and stored Press Menu gt repeatedly until you see Destinations and then press Select Press Menu gt repeatedly until you see the list you want to print for example Print E mail List and then press Select Information about each destination is contained in the list The following illustration is an example of one type of list E Mail Destinations NameAddressTypeShortcut 9 Smith Janesmith mailgw anywhere comAttachment5 Smith Jane2smith mailgw anywhere comWeb Link6 Doe Johndoe newaddress comWeb Link12 Print the shortcut list When creating permanent destinations for the MFP your systems person may have assigned
35. eeeeeeaeeeeeeee 16 Scan to permanent e mail destinations ccc eeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeee 17 Chapter 5 Scanning to FTP isisisi 18 Scan to a n FTP destination s eeii ieee eiea 18 Chapter 6 Using the MFP control panel 00000008 19 Button and menu key seissicte eerste tates das car uxeticcvadensetensoeedereatastedendicundvueve teste tiamense 19 Function Mode Sissin aaa banka aiaa e aaria anang 22 Contents iii Chapter 7 Customizing your MFP configuration 23 Customize copy settings siccccans cevcaanescnce tnt ceccenareelnedeasaceaatedaraaedasanieddatsiommndtes 23 Restore factory default SUNS cxisace as cv vied ech cece A iaott bs wepeaw iectenscenepeivanes 23 Manually set basic fax information ec ceeeeeeeee eects eennaeeeeeeeeeeeeenneeeeeeerees 24 Create permanent fax destinations cc cece eeeeeeeeeeeeeeeeeeeeeteeeeesneeeeteees 25 Change fax send and receive settings c ccceeesscceeeeseeeeeeeeeeeeeeeteeeeeeens 25 Adjust analog send fax options 5 sececsecs cece Seiatese Sota iced ages eddie 26 Adjust analog receive fax Options ccccccccececessseseeeeeeeeeeeeseeeeeeeeeeeneeeeeees 27 Adjust analog fax log options sosecc cevcscidiccass cocatedeins sees ctecispecssnesccnetaceeadesiaeesice 27 Adjust fax server options wiccices iene eta eae tie ada ie ieee 29 Scan to E mail General Set asses ins ctchcedee asia SesMncrared cchobausttcvaxtiveete
36. es to the available Fax Paper Size The choices are YES and NO Rings to Answer Lets you set the number of times the phone rings before the fax answers The default for the fax modem port is to answer incoming calls on the first ring Other choices range from 1 through 25 Distinctive Ring Feature Three options are available e Enable Single Ring Pattern e Enable Double Ring Pattern Enable Triple Ring Pattern All options are enabled by default By changing these settings you control which type of ring the MFP answers Adjust analog fax log options Option Description Print Send Log Prints a list of faxes sent Print Rev Log Prints a list of received faxes Auto Print Logs Automatically prints both fax logs when the log is full The setting must be ON default When the setting is OFF the log is maintained but not automatically printed Also the oldest log entries are removed when the log becomes full Clear Logs Removes all entries from the send and receive logs Transmission Log Specifies that when you send a fax a transmission log is printed to verify the fax was sent correctly The settings are Always default Never or Error Only Adjust analog receive fax options 27 Option Description Log Paper Size Selects an output paper size Letter Legal and so on for the log Log Paper Size is only used if the setting for Log Paper Type is not ava
37. g faxing 42 scan unit is noisy 53 sending faxing 41 S Scan to e mail creating permanent destinations 30 profile 16 setup 16 Scan to PC customizing settings 14 profile 13 setup 13 scanning control panel modes 22 selecting copy content 5 copy media 7 setting a password for job accounts 35 setting duplex option 6 shortcut list 51 T tracking usage 34 troubleshooting copying 38 faxing receiving 42 faxing sending 41 job accounting 48 network scanning 46 scan to e mail 46 48 scan to FTP 47 50 Index 55 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2002 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550
38. he next page on the flatbed 2 Press Go to continue sending pages 3 Press Stop to end the fax transmission The control panel resets to copy mode and the Ready message appears on the display Receive fax status Message Description Receiving Fax Ready 100 1 MFP is receiving an incoming fax Connect lt Baud gt lt ECM gt Ready 100 1 Shows connection and baud rate with the sending fax machine If error correction mode is being used ECM is displayed on the control panel Sender Name Ready 100 1 Station name of sending fax machine displays right justified on top line Receiving Page X Ready 100 1 Page X is currently being received Call Complete Ready 100 1 All the pages of the fax have been received and the phone line connection has hung up Send fax status 43 Send fax errors Error message Description No Dial Tone Appears in top line of control panel display Modem cannot detect a dial tone No Answer Appears in top line of control panel display Receiving fax machine failed to answer Line Busy Appears in top line of control panel display Phone line of receiving fax machine is busy Line Dropped Appears in top line of control panel display During a fax the message displays when the phone connection is lost No Phone Number Appears when Go Send is pressed before the fax number to be Entered dialed has been entered Scan to Fax Mode Appear
39. he printer 3 Try sending the copy again Warning displays on printer operator panel about collation area pressed Continue on the printer operator panel but my copies were not in correct sequence The printer does not have enough memory You may have to turn collation off and manually sort your copies Installing additional memory helps alleviate this problem Color page came out black and white 1 This happens if the scanner or printer or both can only produce black and white Check to see if your MFP has color capabilities 2 If your MFP is capable of color copies make sure Content is set to mixed or photo not text and try again Duplex does not work Duplex lights do not come on Cannot select duplex settings This usually means the scanner or printer or both is not capable of duplex Check the documentation that shipped with your MFP to see if it has duplex capabilities Ready status message is not displayed in control panel The control panel and the printer are not talking to each other or the printer may be turned off 1 Try turning the printer off and back on 2 Trying turning off the scanner and the printer Make sure you power back on in the correct sequence First turn on the scanner and then turn on the printer Control panel buttons do not respond The printer is turned off Turn the printer back on Solving copy problems 38 Problem Unwanted
40. ilable The choices vary from printer to printer For information about what your printer supports refer to your printer documentation Log Paper Type Selects an output paper type Plain Card stock and so on for the log The choices vary from printer to printer For information about what your printer supports refer to your printer documentation Log Output Bin Selects an output bin Standard Bin 1 or Bin 2 for the log The choices vary from printer to printer For information about what your printer supports refer to your printer documentation Adjust analog fax log options 28 Adjust fax server options Option Description To Field Refer to your fax server documentation for the exact format for the e mail address field Use NUMBER where the phone number should appear on the address line Reply Address Sets the e mail from address used for all fax server jobs Note Most fax server software sends confirmations to this address Refer to your fax server documentation to decide on a reply address Subject Sets the subject text to use for all fax server e mail jobs Message The text body sent with each fax server e mail job Scan Type The format to use for image attachments sent to the fax server Refer to your fax server documentation to find a supported format Paper Size Sets the default paper size to use for scanning original documents to be faxed Fax Resolution Sets the resolu
41. isions Lexmark International Inc Lexington KY 40550 Contents DO Chapter 1 Making eve roe 1 QUICK COPIES aeien eieae ent rs occu cars AAE acca ea vcnnesgieantbanbatmahadeteeedleneat ae 1 Examples of typical JODS iisi cathaceatis intraica hia terte cates cacadiaalaniaidasaasasceee 1 Adj st copy CUCU aces shore nat ets a r ahs EEEE 4 Select the 219 f 0 Re eee er eee er ee Re eee ene eee 5 Set the duplex OO aa atc ceccicaa daeieadccnincat ena daieni demi deecsanmtetaccaacdeceaaabentdana ded 6 Set Collation Finishing features cccccceeeesscceeeesseeeeeeeeeeeeeeeaeeeeeessaeeeteeaes 6 Save paper when YOU PMN cid ccvcsarescccacaisadicenaccelacsancacddaneadeiateapabiddeataieleaea beaks 6 Select your copy TS aeons caesar teres eee Seance ade Sten heute viel cadeeseg ceca sds 7 Chapter 2 Sending faxes 22220c00 0 ccccececccesseesensscnececeenenesecenennnscece 8 Examples of typical TAX jobS cass diasssccdcxtdanendecacdeacanesamxedaseea serena seiteaeneauncneundee 9 Chapter 3 Scanning to PC 2 ccccccs sccenenneneencceeeeeseneeeenes 12 Create a scan profile wiies cau ceteesassceechsse caves os ceeds co cainaiedeemesduanddacabcivcecantoentama ned 12 Custom Scan to PC settings sccceecticcscee2iegeastiatiehs id cats orteedriicecdaeaca eh caielen 14 Chapter 4 Scanning to e mail ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 16 Create a scan to e mail profile 20 2 2 eee eeeceeeeeeeeeeeeeeeeeaeeeetenee
42. l the mixed light is on Press Duplex until the EB B light is on Press Original Size until the legal light is on Press Copy Size until the letter light is on Press Go Send Examples of typical jobs 2 Job 5 enlarge copies Enlarge a black and white drawing so you can see it better and make annotations 1 Place the document on the flatbed of the scanner Press Enlarge Hold down the button to rapidly increase the scaling factor Release the button when 125 appears on the control panel display You may need to experiment to get the copy just the way you want it 4 Press Go Send Job 6 document with color Make copies of a one page letter size document containing several small color photographs 1 Place the document on the flatbed of the scanner 2 Press Content until the photo light is on and then press Go Send to print a copy Note Photo mode is intended to be used to copy actual photographs or similar high quality images Photos printed on a printer should be copied using mixed mode 3 Press Content until the mixed light comes on and then press Go Send to print a second copy 4 Compare the two copies to the original and then decide which setting produces the best quality of the photograph Reset Content to the best choice photo or mixed Enter the number of copies you want using the numeric keypad Return the page with the photograph to the scanner and then press Go Send Examples of typical jobs 3 Adjust co
43. nd 4 up Landscape printing Set the duplex option 6 There are five choices available in the Paper Saver menu Press Paper Saver until your selection appears in the control panel display Feature Description Off N up copying is turned off no choices lit This is the default setting You can turn the N up frame On or Off in the Copy menu on the Copy Setting configuration page located on the resident Web page 2 up copying transfers two originals to one copy The two originals are N Sn l Lg E rotated and reduced in size to fit onto a single sheet 2 up Landscape reduces your two landscape originals to fit on a single sheet of paper 4 up copying saves even more paper by transferring four originals to one single sided copy Your four originals are reduced to fit on a single sheet of paper in portrait mode q nm n gt 4 up Landscape reduces your four originals to fit on a single sheet of paper in landscape mode Note If you want to have each page surrounded by a border select Solid Border for Paper Saver in the Copy menu Select your copy media The printer may be capable of using media types other than plain paper for your copies Media type describes the kind of material being printed on such as plain paper transparencies card stock and bond paper Feature Description Plain paper Plain paper is the default for copy media type Transparency Choose transparency to draw from th
44. nd time appear 1900 01 01 15 35 on the display use the numeric keypad to change the numbers in each field After the date and time are set the next menu item appears When you see Station Name enter your name or company name using the numeric keypad on the panel Press Return when you have finished entering your Station Name SAVED briefly appears When you see Station Number enter your fax phone number using the numeric keypad Manually set basic fax information 24 7 Press Return after entering your Station Number SAVED briefly appears After the last menu item has been entered Setup Complete appears Create permanent fax destinations Instead of entering the phone numbers of fax recipients each time you send a fax you can create permanent fax destinations that appear in the MFP control panel 1 a A W N 7 Type the IP address of the MFP in the URL field of your browser and then press Enter The destinations you create are stored only on this MFP Click Configuration Click Manage Destinations Click Fax Destinations Setup Enter a unique name for the fax recipient and specify their fax number for example John_Acct 555 1212 If you want to create a group fax destination place a comma after each fax recipient number entered Make sure your destination name identifies it as group fax or a fax distribution list If you want you can assign a shortcut number 1 245 Assigning a shortcut lets you press on
45. nel is in copy mode and the Ready status message is displayed If necessary press Stop Clear to return to copy mode 2 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Enter the number of copies you want to make using the numeric keypad Press Go Send to start scanning your documents Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned Examples of typical jobs The following examples explain how to change the settings on the control panel to perform specific copying jobs Each of the examples assumes the necessary features duplex color and so on are installed on the scanner and printer Make sure you are in copy mode and the Ready status message is displayed If necessary press Stop Clear to reset the control panel to copy mode Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned Job 1 single page 1 Place the document on the flatbed of the scanner 2 Make sure 1 appears on the control panel display as the copy count default If it does not press Stop
46. next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned Scan to permanent e mail destinations For e mail addresses you frequently use permanent e mail destinations can be set up by your network administrator Once a permanent destination is created it is available on the MFP control panel 1 Locate the MFP where the permanent destinations are stored 2 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner On the control panel press Fax Scan Mode repeatedly until you see SCAN EMAIL Press Menu gt repeatedly until you see your e mail destination Note If you want to send to multiple e mail destinations press Select when you see each destination and then Menu gt until you see your next choice An asterisk appears beside your selections Your e mail is sent to each destination you selected and the last destination appearing in the control panel display 5 Press Go Send to start scanning Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned Scan to permanent e mail destinations 17 Scanning to FTP NMA aaa Scan to an FTP destination Once an FTP destination has been configured by
47. ng an e mail destination you must decide what kind of e mail the recipient will receive You can send a document scanned to e mail as an e Attachment a copy of the scan output file is sent attached to the e mail message e Web link scan output file is sent to a Web site and only a Web link is sent in the e mail Create a separate recipient entry for each e mail type and give them unique names easily identified in the e mail destinations list Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Click Manage Destinations Click E mail Destinations Setup ao A OQ N Enter a unique name for the e mail recipient and specify the e mail address Note You can create an e mail distribution list by creating a destination containing multiple e mail recipients Place a comma after each e mail address you enter Assign a unique name to the destination that identifies it as an e mail distribution list 6 Select which type of Scan to e mail you want to send Attachment is the most common choice but you can avoid attaching large scan output files to e mail if you use a Web link Here is an example of one e mail recipient with two unique names Name Address Type Shortcut Smith Jane smith mailgw anywhere com Attachment 5 Smith Jane2 smith mailgw anywhere com Web link 6 7 Select scan type and resolution 8 Ifyou want enter a shortcut number 1 245 to identify the recipient A
48. nter Phone on the control panel display 3 Use the numeric keypad to enter the telephone number of the person receiving the fax Note Press Pause to insert a two second delay during dialing 4 Press Go Send The fax modem dials the number and sends the fax once the connection is made Using fax destination shortcuts 1 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner 2 Press on the numeric keypad and then enter the shortcut number of the fax destination For information on creating shortcut numbers see Create permanent fax destinations on page 25 3 Press Go Send The fax modem dials the number and sends the fax once the connection is made Sending faxes 8 Select a Scan to Fax destination 1 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Press Fax Scan Mode repeatedly until you see SCAN gt Fax on the control panel display Press Menu gt until you see the correct fax destination Note If you want to send to multiple fax destinations at the same time you must create a permanent destination containing all the fax numbers of the group See your network administrator for help 4 Press Go Send The fax modem dials the number and sends the fax once the connection is made Cancel an outgoing fax There are two ways to cancel an outgoing fax e While the original documen
49. other legal A4 other 7 Copy Size specifies the Copy Size does not apply to fax Copy Size changes the size size of the copy letter mode setting for the scanned file legal A4 other letter legal A4 other 8 Control panel displays a Manual fax Control panel Control panel displays your Ready status message displays an Enter Phone custom scan profile name or indicating you are in prompt a list of e mail and FTP copy mode default Scan to Fax Control panel destinations displays SCAN Fax 9 Stop Clear clears the Stop Clear stops a fax from being Stop Clear stops the scan number of copies so sent or cancels a fax that is and returns the control panel you can start over or already being sent Control panel to copy mode Se Naas copy job returns to copy mode Faxes e mails and all other g Note Faxes already scanned to network scans must be memory cannot be canceled by resubmitted pressing Stop Clear Click the Send faxes link for more information 10 Go Send starts the Go Send activates the fax dial out Go Send starts the process process of scanning an process of scanning a document and original and sending the sending it to a file as an copy to the printer e mail or to a designated FTP server 11 lt Lighter or Darker gt lt Lighter or Darker gt adjusts the lt Lighter or Darker gt adjusts adjusts the darkness of darkness of the fax being sent the darkness of the copy the copy being mad
50. our profile name 2 Make sure the MFP you are trying to use is the same MFP where the profile is stored Each MFP has a unique network address If you are not sure see your network administrator for help 3 Create your scan profile again Can create an e mail distribution Create a permanent e mail destination and place a comma list after each e mail address Make sure you assign a unique name to the destination that identifies it as an e mail distribution list Scan to e mail status Message Description SCAN EMAIL Prompts you to select the e mail destination Press Menu gt repeatedly until you see your e mail destination name displayed in the second line Press Go Send to start the scan To select multiple e mail destinations press Menu gt repeatedly until you see your first e mail selection and then press Select An asterisk appears by the selection Repeat this process until all e mail destinations have been selected Press Go Send to start the scan Destination name Connecting Message indicates the MFP is trying to make a connection with the SMTP Please Wait server EML Destination Message indicates the MFP is scanning and sending the document Busy 100 Solving network scan problems 46 Message Description Shortcut xx EML E mail shortcut has been initiated by pressing and then entering the shortcut number on the numeric keypad Destination Name is the name
51. py quality You can use the settings in the following tables to adjust the output quality of your copies Change the brightness Feature Description Lighter Produces lighter copies Darker Produces darker copies Set the copy size Feature Description Copy Size Selects the size of the copy being made from the available paper sizes in the printer Note If a particular paper size is not properly loaded into the printer no indication appears on the display for that paper size Original Size Scroll to specify different paper sizes for the original The paper size is Letter Legal A4 shown on the display and the indicator light is on Original Size Other Scrolls through paper sizes other than letter legal and A4 Reduce or enlarge Feature Description Reduce Press once to decrease the scaling factor by 1 Hold button down to rapidly decrease the scaling factor If either Reduce or Enlarge is pressed the Original Size light is turned off e Automatic scaling between the original and the copy is used if the paper size selections have been set Enlarge Press once to increase the scaling factor by 1 Hold button down to rapidly increase the scaling factor e If either Reduce or Enlarge is pressed the Original Size light is turned off e Automatic scaling between the original and the copy is used if the paper size selections have been set Adjust copy quality 4
52. rors 49 Scan to FTP errors Message Description lt 452 gt FTP Disk quota User account for this scan has run out of disk space on the FTP reached server lt 550 gt Unable to put file e User account for this scan does not have write access to the no access specified directory A file already exists with the same name and the user account does not have permission to overwrite it lt 553 gt Put failed file or Directory specified in the file name does not exist on the FTP directory does not exist server Could not resolve the e DNS server could not resolve the FTP server address server name Check SMTP gateway address e DNS server is not correctly set up for use with MFP Check DNS server address Could not log in to the Username password or both have been refused by the FTP FTP server server Could not make a TCP Check the FTP server address connection to the FTP server Undefined FTP error has See the FTP scan error log that prints for information about this occurred error S cut Disabled Message appears on the second line of the display when a shortcut is entered for a network scan function that has been disabled One or all of the network scan functions SCAN PROFILE SCAN gt EMAIL and SCAN gt FTP can be disabled See your network administrator for assistance Shortcut not set Message appears on the second line of the display when an invalid shortcut number is enter
53. rs instead of the Ready message when Job Accounting is active A valid account name must be selected from the Job Account active list 1 Press Fax Scan Mode until you see Job Acct 2 Press Menus gt until you see your Account Name and then press Select Account Name After a correct account is selected the control panel resets to copy mode and the Ready message appears Start your scan as usual Enter Account Job Accounting is active A valid account number must be entered on the XXX numeric keypad of the control panel 7 After a correct account number is entered and validated the control panel resets to copy mode and the Ready message appears Start your scan as usual Account Applies to Courtesy III or Validation mode Message indicates that an Rejected invalid account number has been entered If you have questions regarding valid account numbers see your network administrator for assistance Use Validation mode to limit usage 37 Solving copy problems WD Common problems and solutions For additional help solving printer problems refer to the documentation that shipped with your printer Problem Copy printed on the wrong kind of paper Solution Wrong type of paper is loaded in the paper tray you selected or the printer may not be set up for automatically selecting the paper type 1 Put the correct paper or other media in the tray 2 Check the paper type setting on the paper menu of t
54. s Customizing your MFP configuration 23 To restore the default settings through the resident Web page 1 ao A Q N Type the IP address of the MFP in the URL field of your browser for example http 192 168 236 24 and then press Enter Click Configuration Select Copy Setup from the MFP menu Find the Factory Defaults drop down box and select Restore Click Submit Manually set basic fax information If you have purchased a MarkNet N2501e print server during power up the message Please Set Time appears This is the prompt to begin the required fax setup Special tips for using the numeric keypad Repeatedly pressing each button changes it from a number to the uppercase character to the lowercase character and then to the next character Pressing Menu gt or lt Menu scrolls through all choices This method offers you additional characters not found on the numeric keypad such as left and right parenthesis dashes quotes and so on Press Copy Size to move to the next field or Original Size to move to the previous field On the control panel press Menu gt repeatedly until you see Fax Quick Setup and then press Select When Country Zone appears use Menus to find your country and time zone for example Eastern and then press Select to save your choice Set the current date and time e Ifthe correct date and time appear on the display press Return to go to the next menu item e Ifthe default date a
55. s when a fax is attempted to let the user know that Scan to Fax function is disabled for this MFP Is Disabled Out of Memory Appears in top line of control panel display Some older printers display this message when the printer memory is full PS Error Appears in top line of control panel display Fax is being sent using Print to Fax and the job encountered a PostScript error Receive fax errors Error message Description Load Paper Appears in top line of control panel display Printer is out of paper Printer Offline Appears in top line of control panel display Printer is not ready Printer Error Appears in top line of control panel display Printer has a door open or a tray missing Work with destination lists You can view or print lists of the permanent fax destinations that have been configured for an MFP This is a useful way to check for fax recipients that you send information to on a regular basis View the destination lists 1 Type the IP address of the MFP in the URL field of your browser and then press Enter Click Reports Under the MFP heading click the link of the list you want to view such as Fax Destinations List Information about each destination is displayed Send fax errors 44 Print the destination lists 1 Locate the MFP This must be the same MFP with the IP address where the destination lists were created and stored Press Menu gt repeatedly until you see Destin
56. shortcut number lets you rapidly find your e mail recipient by pressing on the numeric keypad and entering the Create permanent e mail destinations 30 number If you attempt to assign a shortcut number that is already in use you are prompted to make another selection Click Add Modify to add the name to the available list of e mail addresses This new recipient is now visible in the e mail destination list and the entry is also available for selection from the MFP control panel menu Create FTP destinations ao A OQ N Note Although you can create multiple FTP server destinations you can only scan to one destination at a time Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Click Manage Destinations Click FTP Destinations Setup Assign a name to the FTP destination This is the name that appears in the MFP control panel display Enter Server name Log in Password and Filename Select scan type and resolution If you want enter a shortcut number 1 245 to identify the recipient A shortcut number lets you rapidly find your FTP destination by pressing on the numeric keypad and entering the number If you attempt to assign a shortcut number that is already in use you are prompted to make another selection After entering your choices click Submit Create FTP destinations 31 Create an external destinations file Instead of creating individual
57. successfully 2 Resend the pages that did not get sent or resend the entire fax job No pages were sent No dial tone for the modem 1 Check your fax phone line and the cable hookup to the MarkNet N2501e card Try resending 2 Check the transmission log for information about the problem Fax was illegible when received Receiving fax unit may not support high quality faxes It may be automatically reducing the resolution Adjust the resolution and the content setting then try resending the fax Solving fax problems 41 Problem Solution Data was missing Receiving fax unit may not have automatic reduction turned on Try resending fewer pages at once When sending a large fax scanning stalls in the middle of the scan MFP first scans all the fax pages to memory If you do not have a hard disk installed in your printer using high resolution settings or sending lots of pages at once can rapidly fill up the available printer memory When the printer memory is full MFP dials and attempts to send the fax pages already in memory After those pages are sent scanning resumes If your fax fails to send correctly you can try either sending fewer pages at once or sending them at a lower resolution If you frequently send large faxes or faxes requiring high resolutions you may want to add a printer hard disk or more memory to your MFP Solve problems receiving faxes Problem Solution
58. tent Gray PDF Mixed content RGB PDF Mixed content Gray PS 0 Photo content Gray JPEG 1 Photo content Gray TIFF _ 23 0 0lN OO oO A Create an external destinations file 32 Scan value Content and output file 12 Photo content RGB JPEG 13 Photo content RGB TIFF 14 Photo content RGB PS e Res Resolution values can equal 75 150 200 300 400 or 600 dpi Specify the external file Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Click Manage Destinations Click Specify External Destinations File ao fF OO N a Specify the FTP server where the file is stored plus the login and password necessary to gain access to the server Specify the full path and name of the file 6 Click Submit The file is accessed from the server location The e mail and FTP destinations stored in the external file are added to the current list of permanent destinations 7 Check the process worked by clicking Back on the Browser menu until you see one of the destinations setup links such as E mail Destinations Setup Note The process works the same for FTP and fax entries 8 Click E mail Destinations Setup The e mail destinations stored in the file now appear in the e mail destination list You may have to scroll through the list to find them The external destinations file is refreshed every 24 hours on
59. tings Scan profiles are temporary destinations A maximum of ten scan profiles can be stored When the eleventh profile is created the oldest is discarded Step 1 Set up your scan profile Type the IP address of the MFP in the URL field of your browser and then press Enter Click Create Scan Profiles Click E mail Scan Profile hk WO N a Specify the recipient and the sender You can assign a subject and add a message to the content of the e mail Select the scan type resolution and size of the original 6 Specify whether the file is to be sent as an e mail attachment or as a Web link Attachment a copy of the scanned document is sent attached to the e mail message e Web link the scanned document is sent to a storage area on a Web site and a Web link to that site is sent to the e mail recipient 7 Assign a profile name 8 Click Submit Step 2 Scan your original documents 1 Locate the MFP This must be the same MFP where the scan profile is stored 2 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner On the control panel press Fax Scan Mode repeatedly until you see SCAN PROFILE Press Menu gt repeatedly until you see your scan profile name Scanning to e mail 16 5 Press Go Send to start scanning Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the
60. tion used to scan the original documents to be faxed Note The fax resolution used for the actual analog fax call is set on your fax server software Default Content Defines the content of the original document being faxed The choices are e Text e Mixed e Photo Default Darkness Lightens or darkens the outgoing fax Original Orientation Sets the orientation of the original document being faxed Scan to E mail General Setup In addition to identifying your SMTP gateway you can also enter a generic subject and message that will be included on all scanned e mail Type the IP address of the MFP in the URL field of your browser and then press Enter Click Configuration Under the MFP heading click Scan to E mail General Setup A WO N a Specify the SMTP gateway of your network or internet service provider plus your e mail address for the reply line of the message Note You may want to use the network administrator s address as the default address When an e mail cannot be sent notification is returned to this address Adjust fax server options 29 5 Enter a subject descriptive name and a generic message This information appears on all e mail scanned to permanent e mail destinations 6 To store scanned documents on a Web site and send only a Web link in the e mail complete the Web link section 7 After entering your choices click Submit Create permanent e mail destinations When creati
61. trol panel you must define both your Scan to PC and Scan to e mail job profiles using the MarkNet resident Web pages In Scan to Profile mode to see your profiles you must press Fax Scan Mode repeatedly until you see SCAN PROFILE and then Menu gt to advance through your profile names SCAN PROFILE Scan to e mail permanent destinations For a list of permanent e mail destinations to appear on the MFP control panel you must set up each e mail recipient using the MarkNet resident Web pages In Scan to e mail mode to see your e mail destination list you must press Fax Scan Mode repeatedly until you see SCAN EMAIL and then Menu gt to advance through your permanent destinations Note To send to multiple e mail destinations press Select to add an asterisk to your choices Press Go Send when you have finished SCAN EMAIL Scan to FTP FTP servers For a list of Scan to FTP destinations to appear on the control panel you must set up the FTP destinations using the MarkNet resident Web pages In Scan to FTP mode to see a list of your configured FTP servers you must press Fax Scan Mode repeatedly until you see SCAN FTP and then Menu gt to advance through your FTP destinations Note You can create multiple FTP servers but you can only scan to one server at a time SCAN FTP Function modes 22 Customizing your MFP configuration Dorr Customize copy settings
62. ts are still scanning press Stop Clear to cancel sending the fax e After the original documents have been scanned to memory press Menu gt repeatedly until you see Cancel Fax and then press Select Press Menu gt repeatedly until you see the phone number of the outgoing fax you want to cancel and then press Select When you cancel an outgoing fax the MFP control panel resets to copy mode You must restart the fax sending process Examples of typical fax jobs You can send an outgoing fax using any of the three methods already mentioned The examples below show manually entering the fax number on the numeric keypad Note If you are using the flatbed of the scanner watch the control panel display for messages If prompted to Place Next Or Stop place the next page and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned Job 1 one page Place the document on the flatbed of the scanner Press Fax Scan Mode repeatedly until Enter Phone appears on the control panel display Enter the fax recipient phone number on the numeric keypad Press Go Send A N a Examples of typical fax jobs 9 Job 2 multiple pages 1 Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Press Fax Scan Mode repeatedly until Enter Phone appears on the control panel display Enter the fax recipient phone number on the numeric keypad
63. u Content lets you specify the Content lets you specify the specify the content of your original being copied text mixed photo content of your outgoing fax text mixed photo content of the original being scanned Button and menu key 21 Function modes Control panel mode Copy When it appears on the control panel Default mode you do not need to press Fax Scan Mode In copy mode you can make a copy by placing the document in the scanner and pressing Go Send on the MFP control panel UESELE A LES Ready Fax manually enter the outgoing fax phone number If you have set the basic fax information during setup press Fax Scan Mode once to move the control panel into this mode In fax mode enter the fax phone number of the recipient using the numeric keypad on the MFP control panel and then press Go Send to send the fax Enter Phone Scan to Fax permanent destinations If you have set the basic fax information during setup and you have created fax destinations press Fax Scan Mode repeatedly until you see SCAN gt Fax in the MFP control panel display Note To send faxes to multiple destinations you must create a permanent destination containing the group of numbers you want to fax See Sending faxes on page 8 for more information SCAN gt Fax Scan to Profile back to PC or to an e mail For your scan profiles to appear on the MFP con
64. your systems person the name of the destination becomes available as a network scanning choice in the MFP control panel 1 2 Locate the MFP you want to use This must be the MFP configured with your FTP destination Load all pages in the automatic document feeder of the scanner Place the pages according to the drawing on the scanner Press Fax Scan Mode repeatedly until you see SCAN gt FTP Press Menu gt repeatedly until you see the name of your FTP destination and then press Select Press Go Send to start scanning Note If you are using the flatbed of the scanner watch the control panel for messages If prompted to Place Next Or Stop place the next page on the flatbed and then press Go Send to continue scanning Press Stop Clear when all the pages have been scanned After the job is finished an FTP confirmation page is printed The confirmation page includes the FTP server directory and the file name FTP confirmation page FTP server rome gre kidnet bigcity com Directory web scans Save Scan File s pic2000 03 13_131942 pdf Scanning to FTP 18 Using the MFP control panel DO Button and menu key ORR ca OBB Bo of A Bo o Function in copy mode 1 Control panel status displays for copying and a Ready message Function in fax mode Manual fax Control panel status displays a prompt to Enter Phone Scan to Fax Control panel displays SCAN Fax Function in scan to network

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