Lexmark 2500 Series User's Manual
Contents
1. 1 Load an original document facedown on the scanner glass ol 2 From the desktop double click the Lexmark Imaging Studio icon 3 From the left pane of the Welcome screen click Scan 4 Click Custom Settings 5 Select a higher scan resolution 6 Click Start Review steps to improve See Improving print quality on page 37 print quality Are you scanning from If you are copying or scanning from photo or glossy paper a magazine or anewspaper photo or glossy paper a see Removing image patterns from photos magazines or newspapers in the magazine ora Scanning chapter of the User s Guide on the CD newspaper Check quality of original If the quality of the original document is not satisfactory try using a clearer version of document the document or image Check document Make sure the document or photo is loaded facedown on the scanner glass in the lower placement right corner Partial document or photo scans Check document Make sure the document or photo is loaded facedown on the scanner glass in the lower placement right corner Check paper size Make sure the paper size being used matches the size you selected l Fax troubleshooting E Review the fax checklist Make sure e The printer is connected to a computer that is equipped with a fax modem e The computer is connected to a working phone line Both the printer and the computer are turned on For additional help wh2. 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper For more information see Loading paper on page 19 2 Insert your CD or any photo storage device into the computer w If you are using Windows XP or Windows Vista a What do you want Windows to do screen appears Click Transfer Photos to your computer using the Lexmark Imaging Studio Click Select photos to print Click Print From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size oN QAU A To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes O Click Print Now in the bottom right corner of the screen 10 Remove your CD Printing selected photos from a media device using the computer 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper For more information see Loading paper on page 19 2 Insert your CD or any photo storage device into the computer Working with photos 24 O O N QAU A 11 12 If you are using Windows XP or Windows Vista a What do you want Windows to do screen appears Cl
3. CD Itinstalls with the other software ifyour printer 4 Click Start gt Programs or All Programs gt connects to a computer Lexmark 2500 Series 2 Select Lexmark Solution Center Finding information about the printer 6 Customer support Description Where to find North America Where to find rest of world Telephone support Call us at Telephone numbers and support hours vary s US 1 800 332 4120 by country or region Monday Friday 8 00 AM 11 00 PMET __ Visit our Web site at www lexmark com Saturday Noon 6 00 PM ET Select a country or region and then select the Customer Support link e Canada 1 800 539 6275 English Monday Friday 9 00 AM 1 1 00 PM ET Saturday Noon 6 00 PM ET French Monday Friday 9 00 AM 7 00 PM ET e Mexico 001 888 377 0063 Monday Friday 8 00 AM 8 00 PM ET Note Support numbers and times may change without notice For the most recent phone numbers available see the printed warranty statement that shipped with your printer Note For additional information about contacting Lexmark see the printed warranty that shipped with your printer E mail support For e mail support visit our Web site E mail support varies by country or region www lexmark com and may not be available in some instances 1 Click CUSTOMER SUPPORT Visit our Web site at www lexmark com 2 Click Technical Support Select a country or region and then select the Customer Support link
4. To order supplies click Order Ink on your computer screen You can also see Ordering paper and other supplies on page 40 in this guide Troubleshooting 54 Black and Color cartridge replacement required New print cartridges need to be installed The print job has been canceled Note A variable amount of ink remains in the black or photo and color print cartridges 1 Replace the print cartridges with new cartridges For more information see Removing a used print cartridge on page 35 and Installing print cartridges on page 35 2 Print again To order supplies click Order Ink on your computer screen You can also see Ordering paper and other supplies on page 40 in this guide Removing and reinstalling the software If the printer is not functioning properly or if a communications error message appears when you try to use the printer you may need to remove and reinstall the printer software Select Uninstall a uu A WN Click Start Programs or All Programs Lexmark 2500 Series Follow the instructions on the computer screen to remove the printer software Restart the computer before reinstalling the printer software Click Cancel on all New Hardware Found screens Insert the CD and then follow the instructions on the computer screen to reinstall the software Note If the install screen does not appear automatically after you restart your computer click Start gt Ru
5. as possible from your system Add memory Consider purchasing more RAM Troubleshooting 46 Select a lower print 1 From the software application click File gt Print quality 2 Click Properties Preferences Options or Setup 3 Click Quality Copies 4 From the Quality Speed area select a lower print quality Software may not De For more information see Software may not be installed correctly on page 43 installed correctly J Partial document or photo prints Check document Make sure the document or photo is loaded facedown on the scanner glass in the lower placement right corner Check paper size Make sure the paper size being used matches the size you selected Photo smudges Photo smudges To prevent smudging avoid touching the surface of a printed photo For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Copy troubleshooting e Copier does not respond on page 47 e Scanner unit does not close on page 47 e Poor copy quality on page 48 e Partial document or photo copies on page 48 Copier does not respond E Check the control panel _ If one of the lights is blinking see Blinking lights on the control panel on page 53 for any blinking lights Check power If the light is not on see Power butt
6. printer software and then reinstall it For more information see installed correctly Removing and reinstalling the software on page 55 2 Ifthe software still does not install correctly visit our Web site at www lexmark com to check for the latest software In all countries or regions except the United States select your country or region Click the links for drivers or downloads Select your printer family Select your printer model Select your operating system OQn na ww Select the file you want to download and then follow the directions on the computer screen Print troubleshooting e Improving print quality on page 45 e Poor text and graphic quality on page 45 e Poor quality at the edges of the page on page 46 e Print speed is slow on page 46 Troubleshooting 44 e Partial document or photo prints on page 47 e Photo smudges on page 47 Improving print quality Check paper e Use the appropriate paper for the document If you are printing photos or other high quality images for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper e Use a paper that is a heavier weight or bright white Check print cartridges K If the document still does not have the print quality you want follow these steps 1 Align the print cartridges For more information see Aligning the print cartridges on page 37 If print quality has not imp
7. reinsert the cartridges For more information see Removing a used print cartridge on page 35 and Installing print cartridges on page 35 If print quality has not improved continue to step 4 4 Wipe the print cartridge nozzles and contacts For more information see Wiping the print cartridge nozzles and contacts on page 39 If print quality is still not satisfactory replace the cartridge For more information see Ordering paper and other supplies on page 40 Aligning the print cartridges 1 Load plain paper 2 Open the Solution Center 3 From the Maintenance tab click Align to fix blurry edges Maintaining the printer 37 4 Click Print The alignment page prints 5 Open the top cover of the printer 6 Place the printed alignment page facedown on the scanner glass in the lower right corner and then close the top cover 7 Press ae After a few seconds an Alignment Success dialog appears on your computer screen 8 Click Close 9 Click Exit If you aligned the cartridges to improve print quality print your document again If print quality has not improved clean the print cartridge nozzles Cleaning the print cartridge nozzles 1 Load plain paper 2 Open the Solution Center See Using the Solution Center on page 15 3 From the Maintenance tab click Clean to fix horizontal streaks 4 Click Print A page prints forcing ink through the print cartridge nozzles to clean them 5 Prin
8. replacement required 54 Cartridge Alert 54 Color cartridge replacement required 54 troubleshooting fax 50 troubleshooting jams and misfeeds banner paper jams 52 paper jam in paper support 51 paper jam in printer 51 paper or specialty media misfeeds 51 Index 58 printer does not feed paper envelopes or specialty media 52 troubleshooting print improving print quality 45 partial document or photo prints 47 poor quality at the edges of the page 46 poor text and graphic quality 45 print speed is slow 46 troubleshooting scan partial document or photo scans 50 poor scanned image quality 50 scan was not successful 49 scanner does not respond 49 scanning takes too long or freezes the computer 49 troubleshooting setup page does not print 43 power button is not lit 42 software does not install 42 U USB port 11 V View Print Photo Library button 13 W Web page printing 21 printing only the photos 22 Web site finding 5
9. the Send now option e Ata scheduled time a Select the Delay sending until option b Seta time and date 10 Ifyou want a paper copy of your fax select Print a copy of your fax 11 Click Send Faxing 33 Receiving a fax using the software 1 From the desktop double click the Lexmark Imaging Studio icon N From the left pane of the Welcome screen click Fax The Fax Solution Software appears Click Tools gt Preferences and Settings Click the Receiving Faxes tab From the Incoming Calls area select Automatically a uu A W To set the number of telephone rings before the printer automatically receives faxes select a setting from the Rings before pickup drop down list 7 Click OK to save the settings Faxing 34 Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on 2 Lift the scanner unit The print cartridge carrier moves and stops at the loading position unless the printer is busy 4 Remove the used print cartridge Note If you are removing both cartridges repeat step 3 and step 4 for the second cartridge Installing print cartridges 1 Ifyou are installing new print cartridges remove the sticker and tape from the back and bottom of the cartridges Warning Potential Damage Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges Maintaining the printer 35 2 Pres
10. 3 Select your printer family S Note For additional information about 4 Select your printer model l f contacting Lexmark see the printed 5 From the Support Tools section click e warranty that shipped with your printer Mail Support 6 Complete the form and then click Submit Request Limited Warranty Description Where to find US Where to find rest of world Limited Warranty Information To view the limitations and conditions of Warranty information varies by Lexmark International Inc this limited warranty see the Statement of country or region See the printed furnishes a limited warranty that Limited Warranty included with this warranty that shipped with your this printer will be free of defects in Printer or set forth at printer materials and workmanship fora www lexmark com period of 12 months after the 1 Click CUSTOMER SUPPORT original date of purchase 2 Click Warranty Information 3 From the Statement of Limited Warranty section click Inkjet amp All In One Printers 4 Scroll through the Web page to view the warranty Finding information about the printer 7 Record the following information located on the store receipt and the back of the printer and have it ready when you contact us so that we may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Finding information about the printer 8 Setting up the printer Checking the box
11. LEXMARK 2500 Series All In One Getting Started December 2006 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2007 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Safety information Use only the power supply and power supply cord provided with this product or the manufacturer s authorized replacement power supply and power supply cord Connect the power supply cord to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm A CAUTION POTENTIAL INJURY When closing the scanner unit make sure to keep your hands out from underneath the scanner unit Contents Safety INFOMATION ee ee eee ee ee eee ee
12. ant the blank paper size in the printer and the number of copies If you want to print one photo or image at a time a Click the photos or images you do not want to print to deselect them b To make common editing changes 1 Right click the photo or image Click Edit Make your selections Follow the instructions on the screen When you are finished making changes click Done Select the size you want the blank paper size in the printer and the number of copies au Z W N 7 Click Print Now Printing 22 Working with photos e For best results use Lexmark Premium Photo Paper or Lexmark Photo Paper e To prevent smudging avoid touching the surface of a printed photo For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Retrieving and managing photos Transferring all photos from a media device using the computer 1 Insert your CD or any photo storage device into the computer 2 If you are using Windows XP or Windows Vista a What do you want Windows to do screen will appear Click Transfer Photos to your computer using the Lexmark Imaging Studio 3 Click Automatically save all photos to My Pictures 4 Remove the CD to view your transferred photos in the Photo Library Transferring selected photos from a media device using the computer 1 Insert your CD or any photo storage device into the com
13. ar next to Set As Default Banner paper jams Clear banner paper jams 1 Press to turn off the printer 2 Remove the jammed banner paper from the printer Review banner printing checklist e Use only the number of sheets needed for the banner e Select the following settings to enable the printer to feed paper continuously without jamming 1 With a document open click File gt Print Click Properties Preferences Options or Setup Select the Paper Setup tab From the Paper Size area select Banner Select Letter Banner or A4 Banner as the paper size Select Portrait or Landscape Click OK Click OK or Print O N AU BPW N Troubleshooting 52 Blinking lights on the control panel C E blinks rapidly The printer may e be out of paper in the middle of a print or copy job 1 Load more paper See Loading paper on page 19 2 Press D to continue printing or copying e havea paper jam 1 Clear the paper jam For more information see Jams and misfeeds troubleshooting on page 50 2 press LT D C E blinks slowly The print cartridge carriers are stuck 1 Raise the scanner unit 2 Remove any objects blocking the path of the cartridge carriers 3 Make sure the cartridge carrier lids are closed 4 Lift the scanner unit gently push the scanner support towards the cartridge carriers and carefully lower the scanner unit until it is completely closed 5 press L D if L Dis sti
14. contents 1 Black print cartridge 2 Color print cartridge Description Cartridges to be installed into the printer Note Cartridge combinations vary depending on the product purchased 3 Power cord Attaches to the power supply port located at the back of the printer Note Your power cord may look different from the one shown 4 Installation software CD e Installation software for the printer e Help e User s Guide in electronic format 5 Setup sheet Instructions on setting up printer hardware and software and information on setup troubleshooting 6 Getting Started or Setup Solutions Printed booklet that serves as a guide available in certain geographies only Note The complete version of the User s Guide can be found on the installation software CD that shipped with the printer Note A USB cable may or may not be included Setting up the printer 9 Learning about the printer Understanding the parts of the printer Use the To Paper support Control panel Load paper Operate the printer For more information see Using the control panel buttons on page 12 Paper exit tray Hold paper as it exits Access the scanner glass Top cover Paper feed guard Prevent small objects from falling inside Paper guide Keep paper straight when feeding N OQ u B w Scanner glass Copy scan fa
15. d yield value in accordance with ISO IEC 24711 FDIS 7 Licensed Return Program Cartridge Lexmark 2580 models Color cartridge 2 Black cartridge 3 Photo cartridge 31 Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Notes e For best results use only Lexmark print cartridges e For best results when printing photos or other high quality images use Lexmark photo papers To order a USB cable part number 1021294 go to www lexmark com Paper Paper size Lexmark Premium Photo Paper e Letter s A4 e 4x6in e 10x15cm eL Note Availability may vary by country or region Maintaining the printer 40 Paper Paper size Lexmark Photo Paper e Letter e A4 e 4x6in e 10x15cm Lexmark PerfectFinish Photo Paper e Letter e A4 e 4x6in e 10x15cm eL Note Availability may vary by country or region For information on how to purchase Lexmark Premium Photo Paper Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region go to www lexmark com Maintaining the printer 41 Troubleshooting e Setup troubleshooting on page 42 e Print troubleshooting on page 44 e Copy troubleshooting on page 47 e Scan troubleshooting on page 48 e Fax troubleshooting on page 50 e Jams and misfeeds troubleshooting on page 50 e Blinking light
16. e eee 2 Finding information about the printer ses sees eee 5 Setting up the printer 0000000000000000000000000000000000000000000000005020 9 61T ISK 9 HO NAS UNTIL TWAS vcs sass ice sisvssv xo dancvstcsnstovsiohasenonvsasvsved ash unustontaetsarntosaansonaa EN SS 9 Learning about the printer 000000000000000000000000000000000000000050 10 Understanding the parts Of the printer sss 10 Using the control panel LICE OND Saad sese 12 Learning about the software 0000000000000000000000000000000000000000 13 Using the printer SoftWare nesini a ERROR R a R a i n 13 Using the Lexmark Imaging Studio sese 13 Usingthe Solution CaN hi saeniesscicisjeciiiestcestnonsiaia ea EE E SE TENE E NS 15 Using Print sels 16 Using the Toobi iessioiissennnnn i R R RRR RE E mnwnmuntouen 16 Resetting printer software settings to defaults sese 18 Loading paper and original documents 0000000000000000000 19 Ree eel TT 19 Loading original documents ON the scanner dass 19 PHI 21 P inting a documente T 21 P inting a Web TT i inn n a sos eases oma ERER EE A R 21 Printing photos or images from a Web pag9e sssssssssssssssersssssssssssssssesesssssnsssssssssseeeresesssssssteeeeresesssssssseeereesessssssss 22 Working with photos eee 23 Retrieving and managing photos sss 23 Printing photos using the COM OULCT ssasnsensszssinsdengyvneov esaseniedavonstovesovsnandnatanssbeosdannvonostosianastasebotovas
17. en you are using a fax application see the documentation that came with the fax application Jams and misfeeds troubleshooting e Paper jams on page 51 e Paper or specialty media misfeeds on page 51 Troubleshooting 50 e Printer does not feed paper envelopes or specialty media on page 52 e Banner paper jams on page 52 Paper jams r support Is the jam in the paper 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Ka Is the jam in the printer To automatically eject the paper 1 Press to turn off the printer 2 Press again to turn the printer back on The paper automatically ejects from the printer To manually remove the paper 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Paper or specialty media misfeeds If paper or specialty media misfeeds or skews or if multiple sheets feed or stick together try the following solutions Check paper condition S Use only new unwrinkled paper Check paper loading e Load a smaller amount of paper into the printer e Load paper with the print side facing you If you are not sure which side is the printable side see the instructions that came with the paper For information about maximum loading amounts per paper type and specific loading instruc
18. er of the User s Guide on the CD Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner Partial document or photo copies Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner Check paper size Make sure the paper size being used matches the size you selected Scan troubleshooting e Scanner does not respond on page 49 e Scan was not successful on page 49 e Scanning takes too long or freezes the computer on page 49 Poor scanned image quality on page 50 e Partial document or photo scans on page 50 Troubleshooting 48 Scanner does not respond r Check the control panel If one of the lights is blinking see Blinking lights on the control panel on page 53 for any blinking lights Check power If the light is not on see Power button is not lit on page 42 Make sure the printerisset 1 Click as the default printer and f e In Windows XP Pro Start gt Settings gt Printers and Faxes is not on hold or paused e In Windows XP Home Start gt Control Panel gt Printers and Faxes e In Windows 2000 Start gt Settings gt Printers 2 Double click the name of your printer 3 Click Printer e Make sure no check mark appears next to Pause Printing e Make sure a check mark does appear nex
19. hotos in the order you want them to show Notes e If you want to change the slideshow settings click the Settings tab e If you want to save or print the slideshow click the Share tab 4 Click View Show Printing an image as a multiple page poster 1 Load paper From the desktop double click the Lexmark Imaging Studio icon From the Printing Creative Tasks area of the Welcome screen click Poster bh W N If you are scanning a photo a Place the photo facedown on the scanner glass b Click File gt Add Photo from Scanner If you are not scanning a new item open the folder that contains your photo Drag the photo to the Print a Multi Page Poster preview area of the screen Click Next Step at the bottom of the left pane From the Paper size to print poster on drop down list select a paper size O ON A U From the Print Quality for poster drop down list select the print quality Working with photos 26 10 From the Poster Size drop down list select the poster size 11 If you want to rotate the poster so that it fits better on the printed pages click Rotate 90 degrees 12 Click Print Now in the bottom right corner of the screen Working with photos 27 Copying r Copying using the control panel Making a copy 1 Load paper 2 Load an original document facedown on the scanner glass 3 Press S to start a color copy or Li to start a black and white copy Copying 4 x 6 photos 1 L
20. ick Transfer Photos to your computer using the Lexmark Imaging Studio Click Select photos to print Click Deselect All Click to select the photo s you want to print Click Print From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Print Now in the bottom right corner of the screen Remove the CD Printing Photo Packages Y AU A WN From the desktop double click the Lexmark Imaging Studio icon Click Photo Packages Click to select the photos you want to include in your photo package Click Next From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Print Now in the bottom right corner of the screen Creating photo projects Creating Photo Greeting Cards N AU A WN From the desktop double click the Lexmark Imaging Studio icon Click Photo Greeting Cards From the Style tab click to select a style for your greeting card From the Ph
21. ight corner of the screen Using Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer You can change the settings in Print Properties based on the type of project you want to create You can open Print Properties from almost any program 1 With a document open click File gt Print 2 From the Print dialog click Properties Preferences Options or Setup Save Settings WantTo Options Quality Speed Quality Copies Quality E 23S o Quick Pint Normal Heavyweight Matte S E Tips Photo Glossy p Lexmark Photo Paper TE Normal Lexmark Premium Photo LS E Kl i j C Photo ey Multiple Copies Orientation iet Portrait Conies Ta 4s Jo Automatic Image Sharpening E Collate Copies Print Layout Print Layout Normal Off CH Print Color Images T Print Last Page First Using the Toolbar The Toolbar lets you create printer friendly versions of Web pages Agter fa hetps 81 ustada place e r com hnondeds nef pages UShomepage E LEXMARK prt Now Noms N CR sg ude Y Ted Gr Retos S reven Note The Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5 5 or later Learning about the software 16 Click To LEXMARK e Select Page Setup options e Select Options to customize the toolbar appearance or select a different setting for print
22. indows operating systems If you are using a Macintosh operating system see the Mac Help 1 From the Finder desktop double click the Lexmark 2500 Series folder 2 Double click the printer Help icon Using the printer software Use this software To The Lexmark Imaging Studio Preview scan copy print or fax documents or photos The Solution Center Find troubleshooting maintenance and cartridge ordering information Print Properties Select the best print settings for the document you are printing The Toolbar Create printer friendly versions of an active Web page Using the Lexmark Imaging Studio To open the Lexmark Imaging Studio Welcome screen use one of these methods Method 1 Method 2 From the desktop double clickthe Lexmark Imaging 1 ick Start gt Programs or All Programs gt Lexmark Studio icon 2500 Series 2 Select Lexmark Imaging Studio Click the Lexmark Imaging Studio icon for the task you want to complete Scan e Scan a photo or document e Save edit or share your photo or document Copy e Copy a photo or document e Reprint or enlarge your photo Fax Send a photo or document as a fax E mail Send a document or photo as an attachment to an e mail message Learning about the software 13 View Print Photo Library Details Browse print or share your photos Transfer Photos Download photos from a memory card flash dr
23. ing photos e Access links to the Lexmark Web site e Access Help for additional information e Uninstall the Toolbar Normal Print an entire Web page in normal quality Quick Print an entire Web page in draft quality Black and White Print an entire Web page in black and white Text Only Print only the text of a Web page Photos Print only the photos or images on a Web page Note The number of photos or images valid for printing appears next to Photos S Photos 1 Preview Preview a Web page before printing Learning about the software 17 Resetting printer software settings to defaults Windows 2000 Windows XP or Windows Vista users 1 Click Start gt Settings gt Printers or Printers and Faxes 2 Right click the Lexmark 2500 Series icon 3 Click Printing Preferences 4 Click the Save Settings menu 5 From the Restore section select Factory Settings Defaults Note Factory default settings cannot be deleted Learning about the software 18 Loading paper and original documents Loading paper 1 Make sure e You use paper designed for inkjet printers e Ifyou are using photo glossy or heavyweight matte paper you load it with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper e The paper is not used or damaged e If you are using specialty paper you follow the instructions that came with it e You do not force paper i
24. item Move the slider to the desired setting e You can select the area to be scanned Select a paper source from the drop down list Scanning 31 Setting Options Select area to be scanned You can select the area to be scanned by choosing a paper size from the drop down list Convert the image to text with OCR Select this to convert your image to text Always use these settings when You can make your selections permanent by selecting the check box scanning Scanning 32 X Make sure e The printer is connected to a computer that is equipped with a fax modem e The computer is connected to a working phone line Both the printer and the computer are turned on Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software Load an original document facedown on the scanner glass From the desktop double click the Lexmark Imaging Studio icon From the left pane of the Welcome screen click Fax Select the Document option Click Start a uk WN Enter the recipient information and then click Next Note A fax number can include up to 64 numbers commas periods and or these symbols N Enter the cover page information and then click Next 8 If there are any additional documents that you want to send with your fax add these now and then click Next 9 Tosend your fax e Immediately Select
25. ive CD or PictBridge enabled digital camera to the Photo Library Photo Greeting Cards Make quality greeting cards from your photos Photo Packages Print multiple photos in various sizes Slideshow View your photos in motion Poster Print your photos as a multiple page poster From the bottom left corner of the Welcome screen Click Setup and diagnose printer Check ink levels Order print cartridges Find maintenance information Select other Solution Center tabs for more information including how to change printer settings and troubleshooting Setup and manage faxes Set printer fax settings for Dialing and Sending Ringing and Answering Fax Printing Reports Speed Dial and Group Dial numbers Learning about the software 14 Using the Solution Center The Solution Center provides help as well as information about the printer status and ink level To open the Solution Center use one of these methods Method 1 Method 2 Studio icon 2 Click Setup and diagnose printer tab open The Solution Center consists of six tabs The Solution Center appears with the Maintenance 1 From the desktop double clickthe Lexmark Imaging 1 Click Start Programs or All Programs gt Lexmark 2500 Series 2 Select Solution Center Printer Status Main dialog e View the status of the printer For example while printing the status of the pri
26. k the Lexmark Imaging Studio icon From the left pane of the Welcome screen click Copy Select Photo Click Start The photo appears in the right pane From the Quality drop down list select the copy quality 7 From the Paper Size in Printer drop down list select the paper size 8 To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Copy Now in the bottom right corner of the screen Copying 30 Scanning r Note Make sure the printer is connected to a computer and both the printer and computer are on Scanning using the control panel 1 Load an original document facedown on the scanner glass 2 Press to begin scanning The Save Photo dialog appears on your computer screen If you want to save the scan click Browse then select where to save the scanned image 4 Enter the file name and format you want for the scanned image 5 Click Save Customizing scan settings using the computer 1 From the desktop double click the Lexmark Imaging Studio icon 2 Click Scan 3 Click Custom Settings 4 Change the settings as needed Setting Options Color Depth Select either Color Grey or Black and White Scan Resolution Dots Per Inch Select a scan resolution value from the drop down list Size e You can auto crop the scanned
27. ll blinking slowly 1 Raise the scanner unit again 2 Reinstall the print cartridges For more information see Installing print cartridges on page 35 W light is blinking The color print cartridge needs to be replaced soon To order supplies see Ordering paper and other supplies on page 40 X light is on The color print cartridge needs to be replaced immediately Replace the color print cartridge with a new one For more information see Changing print cartridges on page 35 0 light is blinking The black or photo print cartridge needs to be replaced soon To order supplies see Ordering paper and other supplies on page 40 0 light is on The black or photo print cartridge needs to be replaced immediately Replace the black or photo print cartridge with a new one For more information see Changing print cartridges on page 35 Troubleshooting 53 Error messages These messages appear on your computer screen Cartridge Alert One of the print cartridges needs to be replaced soon Replace the print cartridge with a new cartridge For more information see Removing a used print cartridge on page 35 and Installing print cartridges on page 35 To order supplies click Order Ink on your computer screen You can also see Ordering paper and other supplies on page 40 Black cartridge replacement required Color cartridge re
28. ment or photo copies 48 poor copy quality 48 scanner unit does not close 47 copying 28 4x6 photos 28 copying a document 29 copying a photo 30 creating and viewing slideshow 26 Custom scan settings 31 D document copying 29 documents faxing using the software 33 loading on the scanner glass 19 Index 56 printing 21 error messages troubleshooting Black and Color cartridge replacement required 54 Black cartridge replacement required 54 Cartridge Alert 54 Color cartridge replacement required 54 E mail button 13 F fax receiving using the software 34 Fax button 13 fax troubleshooting 50 faxing using the software 33 finding information about printer 5 publications 5 Web site 5 H How Totab 15 Imaging Studio creating and viewing slideshow 26 improving print quality 37 information finding about printer 5 ink levels checking 15 ink ordering 15 installing print cartridges 35 printer software 55 J jams and misfeeds troubleshooting banner paper jams 52 paper jam in paper support 51 paper jam in printer 51 paper or specialty media misfeeds 51 printer does not feed paper envelopes or specialty media 52 L Lexmark Imaging Studio buttons Copy 13 E mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View Print Photo Library 13 Lexmark Imaging Studio using 13 loading documents on the scanner glass 19 paper 19 photo
29. n and then type D setup where D is the letter of your CD ROM drive Troubleshooting 55 Index Numerics 4x6 color copy button 28 A Advanced tab 16 aligning cartridges using the control panel 37 aligning print cartridges 37 banner paper jams 52 Black and Color cartridge replacement required 54 Black cartridge replacement required 54 blinking lights on the control panel 53 box contents 9 buttons control panel 4x6 color copy 28 4x6 Copy 12 Black Copy 12 Cancel 12 Color Copy 12 Paper Feed 12 Power 12 Scan 12 buttons Lexmark Imaging Studio Copy 13 E mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Poster 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View Print Photo Library 13 C Cartridge Alert 54 cartridge print cleaning 38 cartridges aligning using the control panel 37 cartridges print aligning 37 installing 35 ordering 40 removing 35 wiping 39 CD printing all photos 24 printing selected photos using the computer 24 transferring all photos using the computer 23 transferring selected photos using the computer 23 cleaning print cartridge nozzles 38 Color cartridge replacement required 54 color ink light blinking 53 on 53 color ink light is blinking 53 color ink light is on 53 Contact Information tab 16 contents box 9 control panel 10 blinking lights 53 using 12 copier does not respond 47 Copy button 13 copy troubleshooting copier does not respond 47 partial docu
30. n button 13 scan troubleshooting partial document or photo scans 50 poor scanned image quality 50 scan was not successful 49 scanner does not respond 49 scanning takes too long or freezes the computer 49 scan was not successful 49 scanner does not respond 49 scanner glass 10 loading documents 19 scanner support 11 scanner unit 11 scanner unit does not close 47 scanning saving scanned image 31 using the control panel 31 scanning takes too long or freezes the computer 49 setup troubleshooting page does not print 43 power button is not lit 42 software does not install 42 slideshow creating and viewing 26 software Lexmark Imaging Studio 13 Print Properties 16 removing and reinstalling 55 Solution Center 15 Toolbar 16 using 13 software does not install 42 software settings printer resetting to defaults 18 Solution Center Advanced tab 16 Contact Information tab 16 How To tab 15 Maintenance tab 15 opening 15 Printer Status dialog 15 Troubleshooting tab 15 using 15 supplies ordering 40 T Toolbar printing a Web page 21 printing only the photos from a Web page 22 using 16 top cover 10 Transfer Photos button 13 transferring photos from CD using the computer 23 Troubleshooting tab 15 troubleshooting copy copier does not respond 47 partial document or photo copies 48 poor copy quality 48 scanner unit does not close 47 troubleshooting error messages Black and Color cartridge replacement required 54 Black cartridge
31. nter is Busy Printing e View paper type detected e View ink levels and order new print cartridges How To ayy e Learn how to Use basic features Print scan copy and fax Print projects such as photos envelopes cards banners iron on transfers and transparencies Find the electronic User s Guide for more information View ink levels and order new print cartridges Troubleshooting B Learn tips about the current status Solve printer problems View ink levels and order new print cartridges Maintenance Martenance Install a new print cartridge Note Wait until scanning is complete before installing a new print cartridge View shopping options for new cartridges Print a test page Clean to fix horizontal streaks Align to fix blurry edges Troubleshoot other ink problems View ink levels and order new print cartridges Learning about the software 15 Contact Information e Learn how to contact us by telephone or on the World Wide Web View ink levels and order new print cartridges Advanced Change the appearance of the Printing Status window Turn printing voice notification on or off Change network printing settings Share information with us regarding how you use the printer core Obtain software version information View ink levels and order new print cartridges Note For more information click Help in the lower r
32. nto the printer 2 Before loading paper the first time slide the paper guides out toward the edges of the paper support 3 Load the paper vertically in the center of the paper support and adjust the paper guides to rest against the edges of the paper Note To avoid paper jams make sure the paper does not buckle when you adjust the paper guides Loading original documents on the scanner glass You can scan and then print photos text documents magazine articles newspapers and other publications You can scan a document for faxing Note The maximum scan area for the scanner glass is 216 x 297 mm 8 5 x 11 7 in 1 Open the top cover Loading paper and original documents 19 2 Place the original document or item facedown on the scanner glass in the lower right corner Note Photos should be loaded as shown 3 Close the top cover to avoid dark edges on the scanned image Loading paper and original documents 20 Printing Printing a document 1 Load paper 2 With a document open click File gt Print 3 Click Properties Preferences Options or Setup 4 Adjust the settings 5 Click OK 6 Click OK or Print Printing a Web page You can use the Toolbar to create a printer friendly version of any Web page Address here Alustada place Janmak com hnomteds nsf Ipages UShormepage LEXMARK Print Now SNo e quck CB snd ude lt TextOnly Retos T Preven 1 Load paper 2 Open a Web page
33. oad a 4x6 10x 15 cm photo card with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Placea photo facedown on the scanner glass in the lower right corner For more information see Loading original documents on the scanner glass on page 19 3 Press KE Copying 28 Copying using the computer Copying a document using the computer 1 W OnN A W A WN 11 12 Load an original document facedown on the scanner glass From the desktop double click the Lexmark Imaging Studio icon From the left pane of the Welcome screen click Copy Select the Document option Click Start From the Copies drop down list select the number of copies From the Quality drop down list select the copy quality From the Paper Size in Printer drop down list select the paper size Select whether you want your document printed in Color Grayscale or Black and White by clicking the appropriate option To adjust the Brightness value use the Brightness slider To select a custom print size enter a number from 25 to 400 in the Print Size box You can also make the document fit the page by clicking the Fit to Page option Click Copy Now in the bottom right corner of the screen Copying 29 Copying a photo using the computer 1 wu A A W N e Place the photo facedown on the scanner glass From the desktop double clic
34. on is not lit on page 42 Software may not be For more information see Software may not be installed correctly on page 44 installed correctly Scanner unit does not close Check for obstructions 1 Lift the scanner unit 2 Remove any obstruction keeping the scanner unit open 3 Lower the scanner unit Troubleshooting 47 Poor copy quality e Blank pages e Checkerboard pattern e Distorted graphics or pictures e Missing characters e Faded print e Dark print Check the control panel for any blinking lights e Skewed lines e Smudges e Streaks e Unexpected characters e White lines in print If one of the lights is blinking see Blinking lights on the control panel on page 53 Check ink Check the ink levels and install a new print cartridge if necessary Clean the scanner glass Ifthe scanner glass is dirty gently wipe it with a clean lint free cloth dampened with water Review steps to improve print quality See Improving print quality on page 37 Check quality of original document If the quality of the original document is not satisfactory try using a clearer version of the document or image Are you scanning from photo or glossy paper a magazine ora newspaper If you are copying or scanning from photo or glossy paper a magazine or a newspaper see Removing image patterns from photos magazines or newspapers in the Scanning chapt
35. one of the lights is blinking see Blinking lights on the control panel in the Troubleshooting chapter of the User s Guide on the CD If the light is not on see Power button is not lit on page 42 Paper may not be loaded correctly Remove and then load paper Troubleshooting 45 3 Insert the CD and then follow the instructions on the computer screen to reinstall Check ink Check the ink levels and install new print cartridges if necessary Cartridges may have tape 1 Remove the print cartridges onthem 2 Make sure the sticker and tape have been removed 3 Reinsert the cartridges Make sure the printer is 1 Click SEE a gt the default printer e In Windows XP Pro Start gt Settings gt Printers and Faxes and is not on hold or paused e In Windows XP Home Start gt Control Panel gt Printers and Faxes e In Windows 2000 or Windows Vista Start gt Settings gt Printers 2 Double click the name of your printer 3 Click Printer e Make sure no check mark appears next to Pause Printing e Make sure a check mark does appear next to Set As Default May need to reconnect 1 Press to turn the printer off power supply 2 Disconnect the power cord from the wall outlet 3 Gently remove the power supply from the printer 4 Reconnect the power supply to the printer 5 Plug the power cord into the wall outlet 6 Press to turn the printer on Software may not be 1 Uninstall the
36. osvsasbosbdasnddnvenovnbeivade 24 9 TSTST iei eTel a EEE ARA EO 25 COV 28 Copying using the control PAINE sc cisesuiceeadesocossdesteunesaseavesisouhiaveieessivcientvonl a ERRAR a 28 Copyingusingithe computer TTT 29 Contents 3 Scanning TTT 31 Scanning Using the control panel aha GA ETS GEETE A A ANS 31 Customizing scan settings using the cCOmputer eeeeeeeeeee eee 31 EI ATAN 33 Maintaining the printer 0000000000000000000000000000000000000000000000000 35 Changing print Cart rId GIeS Se raTa A EA A EN RE A A dar ER EERE 35 Achieving better Print gqualityszsssisisreniiieea n a E Seana in E REREAD 37 Ordering print camndgesis tansiausncnonduvencawun a EOR E R O A ORAR 40 Ordering paper and Other supp lIGS nnmnnn nenn i A R A E enue 40 TrouHDleshooOtiNg sooeonsrssiscisna a 42 SEWUID TrOUDIESNOOU NG niii E EE E RAEN AEREN OAA O E AAAA 42 Print eels siea H ET 44 Copy troubleshooting sus ciuseeetae acetate ade EO T eee OR a 47 SSC ANAL OULIS SS FOU lle asin es ninnan a cscs ees eats begin ala ws Ud asl RS tie oe alee los 48 Fax troubleshooting ssnin R a sosses A R ET a aaa aap I act II 50 Jams a d misfeed TOMDISSIHOO LIA GS cecssstevisseibesiecadesesotvencrsatussareranomeraacaaneionapieen iis 50 Blinking lights on the control Panel ic sacics inna TESTATE Tran 53 Error MESSE Sae ennen N A E A a aa a a a a a 54 Removing and reinstalling the software essen 55 MAO e E S 56 Contents 4 Finding information about
37. oto tab select and drag a photo into the preview pane on the right side of the screen Click the text area to be able to add text to your photo greeting card When you have finished editing your text click OK If you want to create another photo greeting card using a different style and or photo click Add New Card and repeat step 3 on page 25 through step 6 on page 25 If you want to print your photo greeting card select Print your Photo Greeting Card from the Share tab Working with photos 25 9 Select the number of copies from the Copies drop down list 10 Select the copy quality from the Quality drop down list 11 Select the paper size from the Paper Size in Printer drop down list Paper sizes supported Dimensions A4 210 x 297 millimeters Letter 8 5 x 11 inches Greeting cards 4x8 inches 10 16 x 20 32 centimeters 12 Click Print Now 13 If you want to e mail your photo greeting card click E mail your Photo Greeting Card from the Share tab 14 From the Send Quality and Speed area of the screen select the image size 15 Click Create E mail to create an e mail message with your photo greeting card s attached Creating and viewing a slideshow 1 From the desktop double click the Lexmark Imaging Studio icon 2 Click Slideshow 3 Click and drag the photos you want to include in the slideshow to the Photos in Your Slideshow area If you want the photos to appear in a specific order click the p
38. placement required A new black or photo print cartridge needs to be installed If available click the Continue button on your computer screen to print using the color print cartridge The Continue button is available only at the beginning of a print job Note A variable amount of ink remains in the black or photo print cartridge Follow these steps to replace the black or photo print cartridge in your printer 1 Cancel the print job if not already canceled 2 Replace the black or photo print cartridge with a new cartridge For more information see Removing a used print cartridge on page 35 and Installing print cartridges on page 35 3 Print again To order supplies click Order Ink on your computer screen You can also see Ordering paper and other supplies on page 40 in this guide A new color print cartridge needs to be installed If available click the Continue button on your computer screen to print using the black or photo print cartridge The Continue button is available only at the beginning of a print job Note A variable amount of ink remains in the color print cartridge Follow these steps to replace the color print cartridge in your printer 1 Cancel the print job if not already canceled 2 Replace the color print cartridge with a new cartridge For more information see Removing a used print cartridge on page 35 and Installing print cartridges on page 35 3 Print again
39. puter 2 If you are using Windows XP or Windows Vista a What do you want Windows to do screen will appear Click Transfer Photos to your computer using the Lexmark Imaging Studio Click Select photos to save Click Deselect All Click to select the photo s you want to transfer If you want to save the photos to the default folder click Next N Oo WU A W If you want to save the photos in a folder other than the default folder a Click Browse b Select the folder you want c Click OK 8 If you want to assign a prefix to all of the photos you just transferred click the check box and enter a name 9 Click Next 10 Remove your CD to view your transferred photos in the Photo Library Working with photos 23 Printing photos using the computer Note To print photos or images from a Web page see Printing photos or images from a Web page on page 22 Printing photos from the Photo Library Load paper From the desktop double click the Lexmark Imaging Studio icon Click View Print Photo Library Click the photos you want to print Click Photo Prints a wu A WN Change the print settings as necessary Notes e From the Quality drop down list select a print quality From the Paper Size in Printer drop down list select the paper size e You can also select other photo sizes and print multiple copies of the photos 7 Click Print Now Printing all photos from a media device using the computer
40. roved continue to step 2 2 Clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 38 If print quality has not improved continue to step 3 3 Remove and reinsert the print cartridges For more information see Removing a used print cartridge on page 35 and Installing print cartridges on page 35 If print quality has not improved continue to step 4 4 Wipe the print nozzles and contacts For more information see Wiping the print cartridge nozzles and contacts on page 39 If print quality is still not satisfactory replace the print cartridges For more information see Ordering paper and other supplies on page 40 J Poor text and graphic quality e Blank pages e Dark print e Faded print e Incorrect colors Skewed lines e Smudges e Streaks e White lines in print e Light and dark bands in print Check ink Check the ink levels and install new print cartridges if necessary Review steps to improve print quality See Improving print quality on page 37 Troubleshooting 45 Remove sheets as they are printed Use a different brand of paper To avoid ink smudging when you are working with the following media remove each sheet as it exits and allow it to dry e Documents with graphics or images e Photo paper e Heavyweight matte or glossy paper e Transparencies e Labels e Envelopes e iron on tran
41. s Guide Ifthe link to the User s Guide is not on your desktop follow these instructions 1 Insert the CD The installation screen appears e Loading paper e Printing Working with photos Scanning if supported by your printer Making copies if supported by your printer e Faxing if supported by your printer Note If necessary click Start gt Run and then type D setup where Dis the letter of your CD ROM drive 2 Click View User s Guide including Setup Troubleshooting 3 Click Yes An icon of the User s Guide appears on your desktop and the User s Guide appears on the screen Youcan also find this document on the Lexmark Web site at www lexmark com e Maintaining the printer e Connecting the printer to a network if supported by your printer e Troubleshooting problems with printing copying scanning faxing paper jams and misfeeds Note If your printer supports Macintosh operating systems see the Mac Help 1 From the Finder desktop double click the Lexmark 2500 Series folder l 2 Double click the printer Help icon Help Description Where to find The Help gives you instructions for using the software if While in any Lexmark software program click Help your printer connects to a computer Tips gt Help or Help gt Help Topics Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on To access the Lexmark Solution Center your
42. s down on the cartridge carrier levers to raise the cartridge carrier lids 4 Close the lids 5 Lift the scanner unit gently push the scanner support towards the cartridge carriers and carefully lower the scanner unit until it is completely closed 6 Load paper Maintaining the printer 36 7 Press and hold E for three seconds to print an alignment page 8 Load the printed alignment page facedown on the scanner glass in the lower right corner and close the top cover 9 Press s again to align the cartridge s Note The scanner unit must be closed to start a new scan print copy or fax job Achieving better print quality Improving print quality If you are not satisfied with the print quality of a document make sure you e Use the appropriate paper for the document If you are printing photos or other high quality images for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper e Usea paper that is a heavier weight or bright white e Select a higher print quality If the document still does not have the print quality you want follow these steps 1 Align the print cartridges For more information see Aligning the print cartridges on page 37 If print quality has not improved continue to step 2 2 Clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 38 If print quality has not improved continue to step 3 3 Remove and
43. s on the control panel on page 53 e Error messages on page 54 e Removing and reinstalling the software on page 55 Setup troubleshooting e Power button is not lit on page 42 e Software does not install on page 42 e Page does not print on page 43 Power button is not lit Check power connection XQ 1 Disconnect the power cord from the wall outlet and then from the printer 2 Plug the cord all the way into the power supply on the printer 3 Plug the cord into an electrical outlet that other electrical devices have been using 4 Ifthe light is not on press A Software does not install Check your operating system The following operating systems are supported Windows 2000 Windows XP Windows Vista and Mac OS X Note For Windows 2000 users make sure you are using Service Pack 3 or later Check your system requirements Check that your computer meets the minimum system requirements listed on the box Troubleshooting 42 USB cable may not be connected Use these steps to install the printer software 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt lt gt USB symbol 1 Turn off and then restart your computer 2 Click Cancel on all Ne
44. s on the scanner glass 19 magazine articles loading on the scanner glass 19 Maintenance tab 15 media device printing all photos using the computer 24 printing selected photos using the computer 24 mono ink light blinking 53 on 53 mono ink light is blinking 53 mono ink light is on 53 newspapers loading on the scanner glass 19 O ordering supplies 40 P page does not print 43 paper exit tray 10 paper feed button blinking 53 paper feed button is blinking 53 paper guide 10 paper jam in paper support 51 in printer 51 paper or specialty media misfeeds 51 paper support 10 paper loading 19 partial document or photo copies 48 partial document or photo prints 47 partial document or photo scans 50 parts control panel 10 paper exit tray 10 paper guide 10 paper support 10 power supply port 11 print cartridge carrier 11 scanner glass 10 scanner support 11 scanner unit 11 top cover 10 USB port 11 Photo Greeting Cards button 13 Photo Library printing photos 24 Photo Packages 25 Photo Packages button 13 photos copying 30 copying 4x6 photos 28 loading on the scanner glass 19 printing all photos from a media device using the computer 24 printing from a Web page 22 printing from the Photo Library 24 printing selected photos from a media device using the computer 24 saving all photos from CD using the computer 23 saving selected photos from CD using the computer 23 smudges 47 Index 57 transferring all pho
45. sfers Note Transparencies may take up to 15 minutes to dry Each paper brand accepts ink differently and prints with color variations If you are printing photos or other high quality images for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper Check paper condition Use only new unwrinkled paper Software may not be installed correctly For more information see Software may not be installed correctly on page 43 Poor quality at the edges of the page Check minimum print settings Unless you are using the borderless feature use these minimum print margin settings e Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter e Top margin 1 7 mm 0 067 in e Bottom margin 12 7 mm 0 5 in Select the Borderless print feature From the software application click File gt Print Click Properties Preferences Options or Setup Click Print Layout Click Borderless Be sure paper size matches the printer setting From the software application click File gt Print Click Properties Preferences Options or Setup Click Paper Setup d WN Al WN Check the paper size Print speed is slow r Maximize computer processing speed Close all applications not in use Try minimizing the number and size of graphics and images in the document Remove as many unused fonts
46. t the document again to verify that the print quality has improved 6 If print quality has not improved try cleaning the nozzles up to two more times Maintaining the printer 38 Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges 2 Dampen a clean lint free cloth with water 3 Gently hold the cloth against the nozzles for about three seconds and then wipe in the direction shown 4 Using another clean section of the cloth gently hold the cloth against the contacts for about three seconds and then wipe in the direction shown 5 With another clean section of the cloth repeat step 3 and step 4 6 Let the nozzles and contacts dry completely 7 Reinsert the print cartridges 8 Print the document again 9 If the print quality does not improve clean the print nozzles For more information see Cleaning the print cartridge nozzles on page 38 10 Repeat step 9 up to two more times 11 If print quality is still not satisfactory replace the print cartridges Maintaining the printer 39 Ordering print cartridges Lexmark 2500 series models except 2580 Part number Average cartridge standard page yield is up to Black cartridge 28A 175 Black cartridge 28 175 High yield black cartridge 34 550 Color cartridge 29A 150 Color cartridge 29 150 High yield color cartridge 35 500 Photo cartridge 31 Not applicable 1 Values obtained by continuous printing Declare
47. t to Set As Default Software may not be For more information see Software may not be installed correctly on page 44 installed correctly Scan was not successful USB cable may not be 1 Check the USB cable for any obvious damage connected 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt USB symbol Reboot computer Turn off and then restart your computer Software may not be For more information see Software may not be installed correctly on page 44 installed correctly Scanning takes too long or freezes the computer Other software may be 1 Close all programs not being used running Change the scanning 1 Load an original document facedown on the scanner glass PN to a lower 2 From the desktop double click the Lexmark Imaging Studio icon 3 From the left pane of the Welcome screen click Scan 4 Click Custom Settings 5 Select a lower scan resolution l 6 Click Start Troubleshooting 49 Poor scanned image quality Check the control panel _ If one of the lights is blinking see Blinking lights on the control panel on page 53 for any blinking lights Clean the scanner glass If the scanner glass is dirty gently wipe it with a clean lint free cloth dampened with water Adjust the quality of the
48. the printer Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up You can find this document in the printer box or on the hardware and software Lexmark Web site at www lexmark com Getting Started or Setup Solutions booklet Description Where to find The Getting Started booklet gives you instructions for You can find this document in the printer box or on the setting up hardware and software on Windows Lexmark Web site at www lexmark com operating systems and some basic instructions for using the printer Note If your printer supports Macintosh operating systems see the Mac Help 1 From the Finder desktop double click the Lexmark 2500 Series folder 2 Double click the printer Help icon The Setup Solutions booklet tells you how to solve printer setup problems Note These documents do not ship with all printers If you did not receive a Getting Started booklet or a Setup Solutions booklet see the User s Guide instead ee i 7 Finding information about the printer 5 User s Guide Description Where to find The User s Guide gives you instructions for using the When you install the printer software the User s Guide printer and other information such as will be installed e Using the software on Windows operating systems 1 Click Start gt Programs or All Programs gt Lexmark 2500 Series 2 Click User
49. tions for supported paper and specialty media see Loading various paper types in the Loading paper and original documents chapter of the User s Guide on the CD Remove each page as it is printed Remove each page as it exits and let it dry completely before stacking Adjust the paper guides Adjust the paper guides e When using media less than 8 5 inches wide e To rest against the edges of the paper or media making sure it does not buckle Troubleshooting 51 Printer does not feed paper envelopes or specialty media E Check for paper jams Check for and clear any paper jams For more information see Paper jams on page 51 Check media loading e Verify that the specialty media is loaded correctly For more information see Loading various paper types in the Loading paper and original documents chapter of the User s Guide on the CD e Try loading one page envelope or sheet of specialty media at a time Make sure the printer is set as the default printer and is not on hold or paused XR 1 Click e For Windows XP Pro Start gt Settings gt Printers and Faxes For Windows XP Home Start gt Control Panel gt Printers and Faxes e For Windows 2000 Start gt Settings gt Printers 2 Double click the name of your printer 3 Click Printer e Make sure no check mark appears next to Pause Printing e Make sure a check mark does appe
50. tos from CD using the computer 23 transferring selected photos from CD using the computer 23 poor copy quality 48 poor quality at the edges of the page 46 poor scanned image quality 50 poor text and graphic quality 45 Poster 26 Poster button 13 power button is not lit 42 power supply port 11 print cartridge cleaning 38 print cartridge carrier 11 print cartridge nozzles cleaning 38 print cartridges aligning 37 installing 35 ordering 40 removing 35 wiping 39 print cartridges ordering 15 Print Properties using 16 print quality improving 37 print speed is slow 46 print troubleshooting improving print quality 45 partial document or photo prints 47 poor quality at the edges of the page 46 poor text and graphic quality 45 print speed is slow 46 printer does not feed paper envelopes or specialty media 52 printer software reinstalling 55 removing 55 using 13 printer software settings resetting to defaults 18 Printer Status dialog 15 printing all photos from a media device using the computer 24 document 21 Photo Packages 25 photos from the Photo Library 24 Poster 26 selected photos from a media device using the computer 24 Web page 21 Web page photos only 22 publications finding 5 R receiving a fax using the software 34 removing print cartridges 35 S safety information 2 saving all photos from CD using the computer 23 selected photos from CD using the computer 23 scan customizing settings 31 Sca
51. using Microsoft Internet Explorer 5 5 or later 3 If you want to check or change your print settings a From the toolbar area click Lexmark gt Page Setup b Adjust the print settings c Click OK Note For additional print setting options see Using Print Properties on page 16 4 If you want to view the Web page before printing a Click Preview b Use the toolbar options to scroll between pages zoom in or out or select whether to print text and images or text only c Click e Print or e Close and continue to step 5 5 If needed select a print option from the Toolbar e Normal e Quick e Black and White e Text Only Printing 21 Printing photos or images from a Web page 1 Load paper For best results use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Open a Web page with Microsoft Internet Explorer 5 5 or later On the Toolbar the number of photos valid for printing appears next to Photos S Photos 17 If no number appears next to Photos a From the Lexmark logo drop down menu select Options b Select the Advanced tab c Select a lower minimum photo size d Click OK The number of photos valid for printing appears next to Photos Click Photos The Fast Pics dialog appears If you want to print all the photos or images using the same settings select the size you w
52. w Hardware Found screens the software May need to reconnect power supply Other software may be running Press to turn the printer off Disconnect the power cord from the wall outlet Gently remove the power supply from the printer Reconnect the power supply to the printer Plug the power cord into the wall outlet Press to turn the printer on Close all open software applications Disable any anti virus programs WN lG W d WN Double click the My Computer icon In Windows XP click Start to access the My Computer icon Double click the CD ROM drive icon If necessary double click setup exe Follow the instructions on the computer screen to install the software Software may not be installed correctly An E Uninstall the printer software and then reinstall it For more information see Removing and reinstalling the software on page 55 2 If the software still does not install correctly visit our Web site at www lexmark com to check for the latest software a ln all countries or regions except the United States select your country or region Click the links for drivers or downloads Select your printer family Select your printer model Select your operating system D G a amp Select the file you want to download and then follow the directions on the computer screen Page does not print Check the control panel for any blinking lights Check power If
53. x or remove an item Learning about the printer 10 Scanner unit Access the print cartridges Scanner support Hold up the scanner unit Print cartridge carrier Install replace or remove a print cartridge Power supply with port Connect the printer to a power source uw B WIN USB port Connect the printer to a computer using a USB cable Learning about the printer 11 Using the control panel buttons 5 gt eS c ae 6 gt BUE 7 gt lllr 1 D Load or eject paper 2 X Cancel a print copy or scan job in progress e Clear error messages 3 g m Scan a document or photo s to the computer d ra Start a4 x 6 color photo copy 5 B aua Start a color copy of a document or photo 6 RR Start a black and white copy of a document or photo 7 s Turn the printer on or off e Cancel a print copy or scan job in progress e Reset the printer The light Determine if the color print cartridge needs to be replaced For more information see Blinking lights on the control panel on page 53 The 0 light Determine if the black or photo print cartridge needs to be replaced For more information see Blinking lights on the control panel on page 53 Learning about the printer 12 Learning about the software This chapter tells how to use the printer with W
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