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Lenovo THINKSTATION 4219 User's Manual

1. Figure 19 Removing the heat sink and fan assembly 6 Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly 7 Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board and the heat sink and fan assembly cable can be easily connected to the microprocessor fan connector on the system board 8 Alternate tightening each screw a small and equal amount until the heat sink and fan assembly is secured to the system board Do not over tighten the screws 9 Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 11 What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on pace 40 40 Replacing the primary hard disk drive m Attention ThinkStation Safety and Warranty Guide go to http www lenovo com support Do not open your computer or attempt any
2. service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services 72 User Guide During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Appendix Notices Copyright Lenovo 2010 Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product p
3. ThinkStation User Guide ThinkStation lenovo ThinkStation User Guide Note Before using this information and the product it supports be sure to read and understand the ThinkStation Safety and Warranty Guide and Notices on page 73 First Edition February 2010 Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information Chapter 1 Product overview Features Specifications Software overview f Software provided by Lenovo Adobe Reader Antivirus software Locations lt Iar een Locating connectors on the front of your computer 7 Locating connectors on the rear of your computer 10 11 ed Locating components Locating parts on the system board Locating internal drives Chapter 2 Installing or replacing hardware E tte Handling static sensitive devices Installing or replacing hardware Installing external options Removing the computer cover
4. If appropriate use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab Type a volume size in the Capacity field and press Tab Press Enter to initiate volume creation When prompted press Y to accept the warning message and create the volume Return to step 2 on page 57 to create additional RAID volumes or select Exit and press Enter Press Y when prompted to confirm the exit Deleting RAID volumes 58 User Guide This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to delete RAID volumes To delete RAID volumes do the following ie Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup Use the up and down arrow keys to select Delete RAID Volume and press Enter Use the arrow keys to select the RAID volume to be deleted and press Delete When prompted press Y to confirm the deletion of the selected RAID volume Deleting a RAID volume will reset the hard disk drives to non RAID After deleting a RAID volume you can e Return to step 2 to delete additional RAID volumes See for RAID volume creation e Use the up and down arrow keys to select Exit and press Enter e Use the up and down arrow keys to select Reset Disks to Non RAID and press Enter a Use the arrow keys and the space key to mark individual physical hard disk drives to be reset and then press E
5. click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens From the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow Click Back up your hard drive and select backup operation options Follow the instructions on the screen e To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system do the following 1 3 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens From the Rescue and Recovery main window click Launch advanced Rescue and Recovery gt Back up your hard drive and select backup operation options Follow the instructions on the screen Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens From the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow Click the Restore your system from a backup icon
6. such as the Windows 7 operating system and the Windows Vista operating system The default setting for HyperThreading is enabled However if you are not using a HyperThreading aware operating system and the setting for HyperThreading is Enabled your computer performance might be degraded Therefore you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading Exiting from the Setup Utility program 56 User Guide After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Then do one of the following e If you want to save the new settings press F10 to save and exit the Setup Utility program e If you do not want to save the settings select Exit gt Discard Changes and Exit e If you want to return to the default settings press F9 to load the default settings Chapter 5 Configuring RAID This chapter provides information about how to configure Redundant Array of Independent Disks RAID for your computer Note The information about configuring RAID in this chapter is applicable only for a Windows environment For information about configuring RAID in a Linux environment contact your Linux software provider RAID Level Your computer must have the minimum number of SATA hard disk drives installed for the supported level of RAID below e RAID Level 0 Striped disk array
7. 64 PC Doctor for Rescue and Recovery of a a 65 PC Doctor for DOS aa 65 Cleaning the mouse 66 Optical mouse 66 Non optical mouse 67 Chapter 8 Getting information help and service 69 Information resources 69 Online Books folder 69 Lenovo ThinkVantage Tools 69 iii Lenovo Welcome Safety and Warranty Lenovo Web site http www l vo can Help and service Using the documentation and diagnostic programs Calling for service Using other services Purchasing additional services iv User Guide 69 70 70 70 70 Reval 71 72 Appendix Notices Television output notice European conformance CE mark Trademarks Index 73 74 74 74 75 Important safety information Copyright Lenovo 2010 CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the ThinkStation Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkStation Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www l
8. Chapter 3 Recovery information 47 4 Follow the instructions on the screen e To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Launch advanced Rescue and Recovery 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace 48 User Guide The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device a disc or a diskette This solution is available even if you did not back up your files or if ch
9. F Removing and reinstalling the front bezel Installing or replacing a PCI card Installing or replacing a memory module Installing or replacing the optical drive Replacing the power supply assembly Replacing the heat sink and fan assembly Replacing the primary hard disk drive Replacing the secondary hard disk drive Replacing the card reader PES Replacing the front fan assembly Replacing the rear fan assembly Replacing the keyboard Replacing the mouse Completing the parts replacement Installing security features Integrated cable lock Padlock Password protection Erasing lost or forgotten passwords clearing CMOS Chapter 3 Recovery information Creating and using recovery media Creating recovery media Using recovery media Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using rescue media Creating rescue media Using rescue media Creating and using a recovery repair diskette Copyright Lenovo 2010 8 13 A3 13 14 14 15 16 19 21 24 x25 27 29 32 34 37 38 39 40 41 42 43 43 43 45 45 45 46 47 47 47 48 49 49 50 50 Creating a recovery repair diskette 51 Using a recovery repair diskette 51 Installing or reinstalling device drivers 51 Setting a rescue device in
10. Figure 30 Removing the rear fan assembly 5 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Note The new rear fan assembly you received will have four new rubber mounts attached Chapter 2 Installing or replacing hardware 37 6 Pull on the tips of the rubber mounts until the rear fan assembly is secured in place ass sasana 1339505 097 3223209289 PE 558 20938 a Figure 31 Installing the rear fan assembly 7 Connect the rear fan assembly cable to the system fan connector on the system board M What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the keyboard m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support 38 User Guide This section provides instructions on how to replace the keyboard To replace the keyboard do the following 1 Remove any media from the drives Then turn off all attached devices and the computer 2 Disconn
11. assembly 6 Connect the front fan assembly cable to the power fan connector on the system board 7 Reinstall the secondary hard disk drive if removed See secondary hard disk drive on page 29 m What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 40 36 User Guide Replacing the rear fan assembly m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the rear fan assembly See Locating components on page 10 3 Disconnect the rear fan assembly cable from the system fan connector on the system board See Locating parts on the system board on page 11 4 The rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the four rubber mounts and gently pulling the rear fan assembly out of the chassis
12. computer Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach a DVI monitor or other devices that use a DVI connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a keyboard that uses a PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach a device that requires a USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a VGA monitor or other devices that use a VGA monitor connector Chapter 1 Product overview 9 Locating components shows the locations of the various components in your computer To remove the com
13. pointer on the screen does not move smoothly with the mouse you might need to clean the mouse To clean a non optical mouse do the following Note The following illustration might be slightly different from your mouse Retainer ring A Ball Plastic rollers E Ball cage 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down Twist the retainer ring to the unlocked position to remove the ball Chapter 7 Troubleshooting and diagnostics 67 68 User Guide 11 12 Place your hand over the retainer ring and ball H and then turn the mouse right side up so that the retainer ring and ball fall out into your hand Wash the ball in warm soapy water then dry it with a clean cloth Blow air carefully into the ball cage J to dislodge dust and lint Look for a buildup of dirt on the plastic rollers inside the ball cage This buildup usually appears as a stripe running across the middle of the rollers If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure the rollers are still centered in their channels after you clean them Remove any fibers from the swab that might be remaining on the rollers Replace the ball and the retainer ring Twist the retainer ring to the locked position Reconnect the mouse cable to the compu
14. the startup sequence 52 Solving recovery problems 52 Chapter 4 Using the ee program 53 Starting the Setup Utility program s s o 53 Viewing and changing settings 53 Using passwords 853 Password considerations 54 Power On Password 54 Administrator Password 54 Hard Disk Password 54 Setting changing and deleting a password 54 Enabling or disabling a device 55 Selecting a startup device noaa 5B Selecting a temporary startup device Io s55 Selecting or changing the startup device sequence 56 Advanced settings z e e 4 56 Exiting from the Setup Utility program bo E ce 56 Chapter 5 Configuring RAID 57 RAID Level 57 Configuring the system BIOS to nable SATA RAID functionality B ok n A Oe oe EOL Creating RAID volumes Gn er oe om Sok ee Se BDF Deleting RAID volumes 58 Chapter 6 Updating eo pogram 59 Using system programs 59 Updating flashing BIOS feats a dise wo 1 09 Updating flashing BIOS from your operating system 60 Recovering foi a POST BIOS update failures 60 Chapter 7 Troubleshooting and diagnostics 63 Basic troubleshooting 63 Diagnostic programs SOA oe he e p 164 Lenovo ThinkVantage Toolbox ao a ce a a 64 Lenovo System Toolbox s m amp o y
15. unauthorized use of your computer by a software lock that locks the keyboard until a correct password is typed in Chapter 2 Installing or replacing hardware 41 Note Make sure that any security cables you installed do not interfere with other computer cables Integrated cable lock 42 User Guide An integrated cable lock sometimes referred to as the Kensington lock can be used to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to remove the computer cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com suppor Figure 35 Installing an integrated cable lock Padlock Your computer is equipped with a padlock loop so that the cover cannot be removed when a padlock is installed Figure 36 Installing a padlock Password protection To deter unauthorized use of your computer you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password The computer cannot be used until a valid password is typed in Refer to Chapter 4 Using ili i e 53 for more information Erasing lost or forgotten pas
16. use the following recovery methods e Creating and using recovery media e Performing backup and recovery operations e Using the Rescue and Recovery workspace e Creating and using rescue media e Creating and using a recovery repair diskette e Installing or reinstalling device drivers e Setting a rescue device in the startup sequence e Solving recovery problems Notes 1 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system 2 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Creating and using recovery media Recovery media enable you to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as soon as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which they are created Your Microsoft Windows license permits you to create only one data medium so it is important that you store the cr
17. K and follow the instructions on the screen e To create a rescue medium on the Windows Vista operating system or the Windows XP operating system do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Create Recovery Media The Create Rescue and Recovery Media window opens 2 In the Rescue Media area select the type of rescue media you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 3 Click OK and follow the instructions on the screen Using rescue media This section provides instructions on how to use the rescue media you have created Note Make sure your rescue device optical drive USB device or the secondary internal hard disk drive is set as the first boot device in the startup device sequence before doing this procedure See Selecting a startup device on page 55 To use the rescue medium you have created do one of the following e If you have created the rescue medium using a disc make sure that your computer is turned on and insert the rescue disc Then restart the computer The rescue medium starts e If you have created the rescue medium using a USB hard disk drive attach the USB hard disk drive to one of the USB connectors on your computer Then turn on the computer The rescue medium starts e If you have created the rescue medium using a secondary internal hard disk drive set the
18. Two hard disk drives minimum Better performance without fault tolerance e RAID Level 1 Mirrored disk array Two hard disk drives minimum Improved read performance and 100 redundancy To install a secondary hard disk drive refer to Replacing the secondary hard disk drive on page 29 Configuring the system BIOS to enable SATA RAID functionality This section describes how to configure the system BIOS to enable SATA RAID functionality Note Use the arrow keys on the keyboard to make selections To enable SATA RAID functionality do the following 1 Start the Setup Utility program See Starting the Setup Utility program on Select Devices gt ATA Drives Setup Select Configure SATA as and press Enter Select RAID and press Enter Press F10 to save the new settings and exit the Setup Utility program ofa N Creating RAID volumes Copyright Lenovo 2010 This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to create RAID volumes To create RAID volumes do the following 1 Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup 2 Use the up and down arrow keys to select Create RAID Volume and press Enter 3 Type a proper RAID Volume name in the Name field and press Tab 57 10 Use the arrow keys to select a RAID level in the RAID Level field and press Tab
19. ace on each Lenovo computer Use the PC Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system To run the PC Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace do the following 1 Turn off the computer 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens after a short delay 3 From the Rescue and Recovery workspace select Launch advanced Rescue and Recovery gt Diagnose hardware The PC Doctor for Rescue and Recovery diagnostic program opens 4 Select the diagnostic test you want to run Then follow the instructions on the screen For additional information about running the PC Doctor for Rescue and Recovery diagnostic program refer to the PC Doctor for Rescue and Recovery help system Note If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace you can run the PC Doctor for Rescue and Recovery diagnostic program after using a rescue medium to recover the computer from failures and gaining access to the Rescue and Recovery workspace See Creating and using rescue media on page 49 PC Doctor for DOS You can also download the latest version of the PC Doctor for DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic progra
20. alled with Microsoft Office or Microsoft Works Creating and using rescue media With rescue media such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using rescue media vary depending on the operating system The rescue discs can be started in any type of CD or DVD drive You can also run the PC Doctor for Rescue and Recovery diagnostic program after using a rescue medium to recover the computer from failures and gaining access to the Rescue and Recovery workspace Creating rescue media This section provides instructions on how to create rescue media on different operating systems To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens Chapter 3 Recovery information 49 4 In the Rescue Media area select the type of rescue media you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click O
21. and numeric characters For more information see Password considerations Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices Floppy Driver A When this option is set to Disabled the floppy drive cannot be accessed USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this option is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed External SATA Port When this option is set to Disable the device connected to the External SATA connector cannot be accessed To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on From the Setup Utility program main menu select Devices Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drives Setup to enable or disable an internal or external SATA device Select the desired settings and press Enter Press F10 to save and exit the Setup Utility program See Setup Utility program on page 56 Selecting a startup device If your computer does not start up from a device such as the disc diskette or
22. anges were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the Rescue files feature in the Rescue and Re
23. ard slot E 24 pin power connector System fan connector SATA connectors 3 EA Cover presence switch connector Intrusion switch connector eSATA connector Battery Power fan connector EZ PS 2 keyboard and mouse connector Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Your computer comes with the following factory installed drives e A Serial Advanced Technology Attachment SATA optical drive in bay 1 e A 3 5 inch card reader in bay 3 installed in some models e A 3 5 inch SATA hard disk drive in bay 5 Chapter 1 Product overview 11 12 User Guide Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on pare lows the locations of the drive bays Figure 5 Drive bay locations boo SESS SSS aN RNN ie The following list describes the type and size of the drive that you can install in each bay Bay 1 Maximum height 43 0 mm 1 7 inches H Bay 2 Maximum height 43 0 mm 1 7 inches Bay 3 Maximum height 25 8 mm 1 0 inch E Bay 4 Maximum height 25 8 mm 1 0 inch H Bay 5 Maximum height 25 8 mm 1 0 inch Optical drive Optical drive 3 5 inch card reader installed in some models 3 5 inch secondary SATA hard disk dr
24. c into the optical drive when you have already entered the operating system you need to restart the computer to access the diagnostic program 3 Follow the instructions on the screen to select the diagnostic test you want to run Note For additional help press the F1 key 4 Remove the diagnostic disc from the optical drive when you complete the diagnostic process Cleaning the mouse This section provides instructions on how to clean an optical or non optical mouse Optical mouse 66 User Guide An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Non optical mouse The non optical mouse uses a ball to navigate the pointer If the
25. card slot One PCI Express x16 graphics card slot Power supply 280 watt auto sensing power supply Advanced Configuration and Power Interface ACPI support Security features e Computrace e Cover presence switch also called intrusion switch some models e Enabling or disabling a device e Enabling or disabling USB connectors individually e Hard disk drive password e Keyboard with fingerprint reader some models e Power On Password POP and Administrator Password for BIOS access e Startup sequence control e Startup without keyboard or mouse e Support for an integrated cable lock Kensington lock e Support for a padlock e Trusted Platform Module TPM Software programs preinstalled Your computer might come with preinstalled software programs If it does an operating system device drivers to support built in features and other support programs are included For more information see Software overview on page 5 Operating system preinstalled e Microsoft Windows 7 e Microsoft Windows Vista e Microsoft Windows XP Professional preinstalled through downgrade rights in Windows 7 Professional Windows 7 Ultimate Windows Vista Business or Windows Vista Ultimate Operating systems certified or tested for compatibility varies by model type e Linux 1 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating sy
26. cating connectors on the rear of your computer Figure 2 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Figure 2 Rear connector locations Power cord connector H Microphone connector H Serial port E Audio line out connector PS 2 keyboard and mouse Audio line in connector connectors optional E VGA monitor connector PCI Express x16 graphics card slot not applicable on some models H DisplayPort connector PCI Express x1 card slot not applicable on some models O USB connectors 6 PCI card slots 2 Ethernet connector 8 User Guide Connector Audio line in connector Audio line out connector DisplayPort connector DVI connector Ethernet connector Microphone connector Serial port PS 2 keyboard connector optional PS 2 mouse connector optional USB connector VGA monitor connector Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the
27. cating parts on the system board on page 11 Release the power supply assembly cables from the cable clips and ties in the chassis Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly Figure 18 Removing the screws for the power supply assembly 5 24 User Guide Slide the power supply assembly to the front of the computer and then lift it out of the chassis Ensure that the new power supply assembly is the correct replacement Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis Install and tighten the four screws to secure the power supply assembly Note Use only screws provided by Lenovo Reconnect the power supply assembly cables to the system board and each of the drives 10 Secure the power supply assembly cables with the cable clips and ties in the chassis M What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safet
28. covery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 52 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring a hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These CDs are provided only with computers preinst
29. ctor on the rear panel e Microphone connector and headphone connector on the front panel e Internal speaker installed in some models Connectivity e 100 1000 Mbps integrated Ethernet controller e PCI Fax modem some models 2 User Guide System management features Ability to store power on self test POST hardware test results Automatic power on startup Intel Active Management Technology AMT Intel Hyper Threading technology some models Intel Rapid Storage Technology RST Preboot Execution Environment PXE Rapid Storage Technology RST System Management SM Basic Input Output System BIOS and SM software Wake on LAN Wake on Ring in the Setup Utility program this feature is called Serial Port Ring Detect for an external modem Windows Management Instrumentation WMI Input Output I O features 9 pin serial port one standard and one optional Eight USB Universal Serial Bus connectors two on the front panel and six on the rear panel One Ethernet connector One DisplayPort connector not applicable on some models One VGA monitor connector not applicable on some models Three audio connectors on the rear panel audio line in connector audio line out connector and microphone connector Two audio connectors on the front panel microphone connector and headphone connector Expansion One card reader bay Two hard disk drive bays Two optical drive bays Two PCI card slots One PCI Express x1
30. drive oo fo O Figure 15 Installing the optical drive retainer 22 User Guide 5 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position Figure 16 Installing the optical drive 6 Connect the signal cable and the power cable to the new optical drive Figure 17 Connecting the optical drive 7 Reinstall the front bezel See Removing and reinstalling the front bezel on M What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 40 Chapter 2 Installing or replacing hardware 23 Replacing the power supply assembly m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the power supply assembly To replace the power supply assembly do the following 1 2 Remove the computer cover See Removing the computer cover on page 14 Disconnect the power supply assembly cables from the system board and all drives See Lo
31. drivers and updates from Lenovo Support Web site at http www lenovo com support 70 User Guide Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Refer to the ThinkStation Safety and Warranty Guide that comes with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty
32. e Windows XP operating system from Lenovo PC Doctor for Rescue and Recovery The PC Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating system controlled settings that can cause hardware failures Use the PC Doctor for Rescue and Recovery if you are unable to start the Windows operating system See PC Doctor for Rescue and Recovery on page 65 for more information Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents See Online Books folder on page 69 for more information about accessing the online books and the Lenovo Web site Antivirus software 6 User Guide Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates Locations Locating connectors on the front of your computer Figure 1 shows the locations of the connectors on the front of your computer Figure 1 Front connector locations USB connector E Microphone connector H Headphone connector EJ USB connector Chapter 1 Product overview 7 Lo
33. eated recovery medium in a safe place Creating recovery media This section provides instructions on how to create recovery media on different operating systems Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices On the Windows Vista operating system and the Windows XP operating system you can create recovery media using discs only e To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Copyright Lenovo 2010 45 e To create Product Recovery discs on the Windows Vista operating system click Start gt All Programs gt ThinkVantage gt Create Product Recovery Media Then follow the instructions on the screen e To create Product Recovery discs on the Windows XP operating system click Start gt All Programs gt ThinkVantage gt Create Recovery Media Then follow the instructions on the screen Using recovery media 46 User Guide This section provides instructions on how to use recovery media on different operating systems e To use recovery media on the Windows 7 operating system or the Windows Vista operating system do the following Attention When you use recovery media to restore the computer to the factory default settings on the Windows 7 operating system or the Windows Vista operating system all the f
34. ect all power cords from electrical outlets 3 Disconnect the old keyboard cable from the computer Note Your keyboard might be connected to a PS 2 keyboard connector or a USB connector FA Depending on where your keyboard is connected see Locating connectors on the rear of your computer on page 8 or Locating connectors on the front of your computer on page 7 Mj p Figure 32 Keyboard connectors 4 Connect a new keyboard to the appropriate connector on the computer m What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on pao e 40 Replacing the mouse M Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the mouse To replace the mouse do the following 1 Remove any media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets Chapter 2 Installing or replacing hardware 39 3 Disconnect the old mouse cable from the computer Note Your mouse might be c
35. emory modules in the sequence of DIMM 1 DIMM 3 DIMM 2 and DIMM 4 See Locating parts on the system board on page 11 To install or replace a memory module do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the memory slots See Locating parts on the system board on page 11 3 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier_access to the memory slots See Installing or replacing a PCI card on page 16 4 Open the retaining clips A wr Figure 11 Opening the retaining clips If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 12 Removing a memory module 20 User Guide 5 Position the new memory module over the memory slot Make sure that the notch on the memory module aligns correctly with the slot key J on the system board Push the memory module straight down into the slot until the retaining clips close 2 Figure 13 Installing a memory module 6 Reinstall the PCI Express x16 graphics card if you have removed it M What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the par
36. enovo com support Vi User Guide Chapter 1 Product overview Features Copyright Lenovo 2010 This chapter provides information about the computer features specifications preinstalled software programs part and connector locations and internal drives This section provides information about the computer features m System information The following information covers a variety of models For information about our specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 53 Microprocessor e Intel Core i3 microprocessor e Intel Core i5 microprocessor e Intel Pentium microprocessor Intel Xeon microprocessor e Internal cache size varies by model type Memory e Supports up to four DDR3 ECC UDIMMs double data rate 3 error correction code unbuffered dual inline memory modules or DDR3 Non ECC UDIMMs Drives e Card reader installed in some models e Optical drive e Serial Advanced Technology Attachment SATA internal hard disk drive Video subsystem e Integrated graphics card for a VGA Video Graphics Array connector and a DisplayPort connector not applicable on some models e PCI Peripheral Component Interconnect Express x16 graphics card slot on the system board for a discrete graphics card Audio subsystem e Integrated high definition HD audio e Audio line in connector audio line out connector and microphone conne
37. erface ACPI support 2 features 2 76 User Guide power supply assembly replacing 24 power on self test POST 59 Power On Password 54 programs updating system 59 protection password 43 purchasing additional services 72 R rear connectors 8 rear fan assembly replacing 37 recovering from a POST BIOS update failure 60 software 45 recovery boot block 60 operations backup and 47 problems solving 52 recovery repair diskette creating and using 50 recovery media creating and using 45 reinstalling device drivers 51 removing computer cover 14 replacing hard disk drive 27 heat sink and fan assembly 25 Rescue and Recovery 45 workspace Rescue and Recovery 48 Rescue and Recovery workspace 48 rescue device startup sequence 52 rescue media creating and using 49 resources information 69 S safety v safety information 70 security cable lock 42 enabling or disabling 55 features 3 41 integrated cable lock 43 padlock loop 43 selecting startup device 55 temporary startup device 55 serial port 9 service and help 70 customer support center 71 getting 69 services other 71 purchasing additional 72 setting password 54 rescue device 52 settings advanced 56 changing 53 viewing 53 Setup Utility 53 Setup Utility program starting 53 Setup Utility exiting 56 software recovering 45 solving recovery problems 52 starting the Setup Utility program 53 startup device 55 sequence changing 56 temporar
38. es and accessories for your computer and special offers Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations Purchase upgrades and extended hardware repair services Download the latest device drivers and software updates for your computer model Access the online manuals for your products Access the Lenovo Limited Warranty Access troubleshooting and support information for your computer model and other supported products Find the service and support phone numbers for your country or region Find a Service Provider located near you Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 7 Troubleshooting and diagnostics on page 63 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 69 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs see Diagnostic programs on page 64 You can also get the latest technical information and download device
39. evice set as the first boot device in the startup device sequence For more information see Setting a rescue device in the startup sequence It is important to create a rescue medium a recovery repair diskette and a recovery medium as early as possible and store them in a safe place Chapter 4 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program T
40. extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark CE Trademarks 74 User Guide The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo PS 2 Rescue and Recovery ThinkStation ThinkVantage Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel Intel Core Pentium and Xeon are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others Index A Administrator password 54 advanced settings 56 antivirus software 6 audio
41. ge available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer e The monitor power cord is correctly connected to the monitor and to a working electrical outlet e The monitor is turned on and the brightness and contrast controls are set correctly e The computer voltage matches the voltage available at the electrical outlet for your country or region e If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector or the PS 2 keyboard connector on the computer e No keys are stuck The mouse does not work Verify that e The computer is turned on e The mouse is correctly connected to a USB connector or the PS 2 mouse connector on the computer e The mouse is clean Refer to Cleaning the mouse on page 66 for further information Copyright Lenovo 2010 63 Symptom Action The operating system does not Verify that start There is no diskette in the diskette drive e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information The computer beeps multiple Verify tha
42. hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs hard disk drives and diskettes are bootable 1 2 Turn off your computer Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window displays release the F12 key Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Chapter 4 Using the Setup Utility program 55 Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Boot Sequence the Automatic Boot Sequence and the Error Boot Sequence Read the information displayed on the right side of the screen 4 Press F10 to save and exit the Setup Utility program See Setup Utility program Advanced settings On some computer models the Advanced menu includes a setting to enable or disable HyperThreading This feature works only with HyperThreading aware operating systems
43. hen follow the instructions on the screen When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Copyright Lenovo 2010 53 Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Ad
44. id interference with reinstalling the computer cover 40 User Guide 4 Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis Then push the cover to the front of the computer until it snaps into position x Figure 34 Reinstalling the computer cover 5 If the computer cover is secured with thumbscrews install them 6 i is a padlock available lock the computer cover See Padlock on page 7 If there is an integrated cable lock available lock the computer 8 Reconnect the external cables and power cords to the computer See connectors on the rear of your computer on page 8 9 To update your configuration refer to Chapter 4 Using the Setup Utili program on page 53 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Installing security features There are several security options available to help you prevent hardware theft and unauthorized access to your computer In addition to physical locks you can also prevent
45. ided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easil and securely For more information see Lenovo ThinkVantage Tools on page 69 Note The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Note The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system or the Windows Vista operating system from Lenovo ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems get help and recover from system crashes quickly even if the primary operating system will not start Product Recovery The Product Recovery program enables you to restore the contents of the hard d
46. iles currently on the system drive or the hard disk drive will be deleted and replaced by the factory default settings 1 Depending on the type of your recovery media connect your boot medium memory key or USB hard disk drive to your computer or insert the boot disc into your CD or DVD drive 2 Restart your computer 3 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window opens release the F12 key 4 Depending on the type of your recovery media select the proper startup device and press Enter After a short delay the Product Recovery program opens 5 Follow the instructions on the screen After restoring the computer to the factory default settings you might have to reinstall some software programs or device drivers See Installing or reinstalling device drivers on page 51 for details To use Product Recovery discs on the Windows XP operating system do the following Attention When you use Product Recovery discs to restore the computer to the factory default settings on the Windows XP operating system all the files currently on the hard disk drive will be deleted and replaced by the factory default settings During the restore process you will be given the option to save one or more files currently on the hard disk drive to other media before the data is deleted 1 Insert the boot disc into your CD or DVD drive 2 Restart your computer 3 Repeatedly p
47. ion to secure the PCI card 3 iegeecesesees 38 AA EJE CEP PPF aaite O Prr AAAA AAA LE p A AAA pra P EEE 558e R Pe O Ay Q T 3225556 3325 3323508 058 o V A Figure 10 Installing a PCI card m What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 40 Installing or replacing a memory module m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has four slots for installing or replacing memory modules that provide up to a maximum of 16 GB system memory When installing or replacing a memory module use the following guidelines e Use either DDR3 ECC UDIMMs or DDR3 Non ECC UDIMMs for your computer Do not install both DDR3 ECC UDIMMs and DDR3 Non ECC UDIMMs in the same computer Chapter 2 Installing or replacing hardware 19 e Use 1 GB 2 GB or 4 GB memory modules in any combination up to a maximum of 16 GB Install m
48. isk drive to the factory default settings Fingerprint Software The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk drive password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer See Lenovo ThinkVantage Toolbox on page 64 for detailed information Note The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with the Windows 7 operating system from Lenovo Chapter 1 Product overview 5 Lenovo System Toolbox The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk drive This diagnostic program works through the Windows operating system to diagnose hardware problems and report operating system controlled settings that can cause hardware failures eao a olen nee atc more information Note The Lenovo System Toolbox program is only available on computers preinstalled with the Windows Vista operating system or th
49. ive a disc a USB hard disk drive or other external devices you must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program Refer sol Seleding sianap device onl page 55 for detailed information about temporarily or permanently changing the startup sequence Note If you use an external device you must first turn off your computer before connecting the external device For more information on the Setup Utility program see Chapter 4 Using the Setup Utility program on page 53 Solving recovery problems 52 User Guide If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See and using rescue media on page 49 e Use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See Creating and using a recovery repair diskette on page 50 e Use a recovery medium if you want to restore the system drive or the hard disk drive to the factory default settings See Creating and using recovery media on page 45 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium a recovery repair diskette or a recovery medium you might not have the rescue device diskette drive or recovery d
50. ive installed in some models 3 5 inch primary SATA hard disk drive Chapter 2 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a sm
51. le at http www lenovo com Other device drivers are on the software media that come with individual devices To install or reinstall a device driver for a factory installed device do the following 1 Turn on the computer 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Go to the C SWTOOLS directory Chapter 3 Recovery information 51 4 Open the DRIVERS folder Within the DRIVERS folder there are several subfolders named for various devices installed in your computer such as AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Do one of the following e In the device subfolder look for a README txt file or a file with the txt extension This file might be named after the operating system such as WIN98 txt The TXT file contains information about how to install the device driver Follow the instructions to complete the installation e If the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file click Start gt Help and Support to enter the Windows Help and Support information system for the detailed information about how to install the device driver e In the device subfolder look for a SETUP EXE file Double click the file and follow the instructions on the screen Setting a rescue device in the startup sequence Before you start the Rescue and Recovery program from an internal hard disk dr
52. line in connector 9 audio line out connector 9 audio subsystem 1 backup and recovery operations 47 basic troubleshooting 63 BIOS updating flashing 59 60 boot block recovery 60 C cable lock security 42 changing password 54 startup device sequence 56 cleaning the mouse 66 CMOS clearing 43 components internal 10 computer cover removing 14 computer cover reinstalling 40 connector 9 connectors front 7 rear 8 considerations passwords 54 creating and using a recovery repair diskette 50 and using rescue media 49 creating and using recovery media 45 CRU completing the installation 40 customer support center 71 D deleting a password 54 Description 9 device drivers 41 installing 51 reinstalling 51 devices handling static sensitive 13 diagnostics programs using 70 diagnostics troubleshooting 63 diskette drive replacing 32 diskette creating and using a recovery repair 50 DisplayPort connector 9 documentation using 70 drivers device 41 drives bays 11 specifications 11 Copyright Lenovo 2010 DVI connector 9 E environment operating 4 Ethernet 1 Ethernet connector 9 exiting Setup Utility 56 expansion 2 external options installing 14 F failure recovering from POST BIOS 60 features 1 flashing BIOS 59 folder books online 69 front bezel front bezel removing 15 front bezel reinstalling 15 front connectors 7 front fan assembly replacing 34 G getting help 69 info
53. m runs independently of the Windows operating system Use the PC Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem You can run the PC Doctor for DOS diagnostic program from a diagnostic disc that you created Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc To create a diagnostic disc do the following Chapter 7 Troubleshooting and diagnostics 65 1 Download a self starting bootable CD DVD image known as an ISO image of the diagnostic program from http www lenovo com support 2 Use any CD DVD burning software to create a diagnostic disc with the ISO image Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created To run the diagnostic program from a diagnostic disc that you created do the following 1 Make sure the optical drive you want to use is set as the first boot device in the startup device sequence See Selecting or changing the startup device 2 Make sure the computer is turned on and then insert the disc into the optical drive The diagnostic program opens Note You can insert the disc into the optical drive when you are setting the startup device sequence However if you insert the dis
54. ministrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Setting changing and deleting a password 54 User Guide To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Security gt Hard Disk Password 4 Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any combination of up to 64 alphabetic
55. nd install any software or device drivers that are required for the option Removing the computer cover 14 User Guide Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION Ay A Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output I O cables and_any other cables that are connected to the computer See 4 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock posi iniseeated Cable loon pape lend 5 Remove any thumbscrews that secure the computer cover 6 Press the cover release button on the side of the computer and slide the cover to the rear of the computer to remove the cover p Figure 6 Removing the computer cover Removing and reinstalling the front bezel M Atten
56. nnector on the system board See Locating parts on the system board on page 11 Note If your computer has a secondary hard disk drive installed remove the secondary hard disk drive to get easier access to the front USB connector on the system board Press the blue release button and slide the card reader out of the front of the computer Figure 26 Removing the card reader 5 Install the card reader retainer on the side of the new card reader Figure 27 Installing the card reader retainer 6 7 8 m What to do next Slide the new card reader into the drive bay until it snaps into position Connect the card reader cable to the available front USB connector on the system board See Locating parts on the system board on page 11 Reinstall the front bezel See Removing and reinstalling the front bezel on page 15 15 e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Chapter 2 Installing or replacing hardware 33 Replacing the front fan assembly 34 User Guide Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warran
57. notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may 73 vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through
58. nter to complete the selection b When prompted press Y to confirm the reset action c After completing the Reset Disks to Non RAID function you can Return to step 2 to delete additional RAID volumes See Creating RAID volumes on page 57 for RAID volume creation Use the up and down arrow keys to select Exit and press Enter Chapter 6 Updating system programs This chapter contains information about updating POST BIOS and recovering from a POST BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS code and the Setup Utility program POST is a set of tests and procedures that are performed each time you turn on your computer BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view and change the configuration and setup of your computer Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update POST BIOS and the Setup Utility program by starting your computer with a flash update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downl
59. nto a 2 5 inch to 3 5 inch hard disk drive tray first and then install the tray into the blue bracket Figure 21 Installing the hard disk drive into the bracket 9 Slide the new hard disk drive into the drive cage until it snaps into position 10 Align the drive cage pivot pin with the slot in the upper drive cage and slide the hard disk drive cage into the chassis 11 Connect the signal cable and the power cable to the new hard disk drive 12 Press down on the metal latch H and pivot the drive cage into place and then slide it to the front of the computer until it snaps into position Note There are two arrows one on the upper drive cage and one on the hard disk drive cage The arrows are aligned when the hard disk drive is in the proper position Figure 22 Installing the primary hard disk drive m What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the secondary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to
60. oadable files on the Lenovo Web site at Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD image known as an ISO image of the diagnostics program to support computers without a diskette drive Go to http www lenovo com Updating flashing BIOS from a disc Copyright Lenovo 2010 This section provides instructions on how to update flash BIOS from a disc System BIOS program updates are available at http www lenovo com support To update flash BIOS from a disc do the following 1 Make sure the optical drive you want to use is set as the first boot device in the startup device sequence See Selecting or changing the startup device sequence on page 56 2 Make sure the computer is turned on Insert the disc into the optical drive 3 Turn off the computer and back on again The update begins 4 When prompted to change the serial number press N Note If you want to change the serial number press Y when prompted Type in the serial number and then press Enter 5 When prompted to change the machine type model press N 59 6 Note If you want to change the machine type model press Y when prompted Type in the machine
61. onnected to a PS 2 mouse connector ora USB connector FA Depending on where your mouse is connected see Locating connectors on the rear of your computer on page 8jor Locating connectors on the front of your computer on page 7 Og Figure 33 Mouse connectors 4 Connect a new mouse cable to the appropriate connector on the computer M What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 4 To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See on page 10 for the locations of various components in your computer 2 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 15 3 Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avo
62. oolbox program to test devices diagnose problems create bootable diagnostic media update system drivers and review system information To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program click Start gt All Programs gt Lenovo ThinkVantage Tools gt System Health and Diagnostics gt Diagnostics Follow the instructions on the screen For additional information refer to the Lenovo ThinkVantage Toolbox help system Lenovo System Toolbox Note The Lenovo System Toolbox program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo 64 User Guide The Lenovo System Toolbox program is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems access the Lenovo troubleshooting center update system drivers and review system information To run the Lenovo System Toolbox program click Start gt All Programs Lenovo Services gt Lenovo System Toolbox Follow the instructions on the screen For additional information about running the diagnostic program refer to the Lenovo System Toolbox help system The Lenovo System Toolbox program also has problem determination aids that determine software and usage problems PC Doctor for Rescue and Recovery The PC Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery worksp
63. ooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing or replacing hardware Copyright Lenovo 2010 This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option 13 Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 8 to identify the required connector Then use the instructions that come with the option to help you make the connection a
64. ough step 4 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 Reconnect any cables that were disconnected and reinstall the secondary hard disk drive if removed Reinstall the computer cover and reconnect any cables that were disconnected Turn on the computer to restart the operating system Chapter 6 Updating system programs 61 62 User Guide Chapter 7 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 8 Getting information help for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Symptom Action The computer does not start Verify that when you press the power e The power cord is correctly connected to the rear of the computer and to a switch working electrical outlet e If your computer has a secondary power switch on the rear of the computer make sure that it is switched on e The power indicator on the front of the computer is on e The computer voltage matches the volta
65. puter cover see Removing the computer cover on page 14 Figure 3 Component locations Microprocessor heat sink and heat BH Front audio and USB assembly sink fan assembly H Memory module J PCI card installed in some models Optical drive Rear fan assembly E Card reader H Power supply assembly installed in some models 10 User Guide Locating parts on the system board Figure 4 shows the locations of the parts on the system board i a T 23 RAS 22 S a O Ou HJ ao Uu 10 tie 13 a 17 m ia Figure 4 System board part locations 4 pin power connector Front panel connector H Microprocessor Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper Microprocessor fan connector Front USB connectors 2 DIMM 2 Front audio connector H DIMM 1 Internal speaker connector O DIMM 4 PCI card slots 2 DIMM 3 PCI Express x1 card slot EJ Thermal sensor connector HJ PCI Express x16 graphics c
66. reinstalled on your computer download the language version you want from the Adobe Web site at http www adobe com Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Note The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Copyright Lenovo 2010 69 Note The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system or the Windows Vista operating system from Lenovo Safety and Warranty The ThinkStation Safety and Warranty Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following Shop for desktop workstation and notebook computers monitors projectors upgrad
67. repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the This section provides instructions on how to replace the primary hard disk drive To 1 2 cP 4 replace the primary hard disk drive do the following Remove the computer cover See Removing the computer cover on page 14 Locate the primary hard disk drive See Locating internal drives on page 11 Disconnect the signal cable and the power cable from the hard disk drive Press the blue release tab down slide the hard disk drive cage H to the rear of the computer and then pivot it outward Figure 20 Removing the primary hard disk drive 5 Remove the hard disk drive cage from the chassis by sliding it outward Chapter 2 Installing or replacing hardware 27 28 User Guide 6 Pull on the blue handle to release and remove the hard disk drive from the drive cage 7 Flex the sides of the blue bracket to remove the hard disk drive from the bracket 8 To install a new hard disk drive into the blue bracket flex the bracket and align pin H pin H pin Bf and pin H on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board H on the bottom of the hard disk drive Note If you are installing a 2 5 inch hard disk drive install the hard disk drive i
68. replace the secondary hard disk drive Not all computers have the secondary hard disk drive Chapter 2 Installing or replacing hardware 29 To replace the secondary hard disk drive do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 a the secondary hard disk drive See Locating internal drives on page 3 Disconnect the signal cable and the power cable from the hard disk drive 4 Press the blue release button to release the hard disk drive cage and then lift the hard disk drive cage out of the chassis cee aA 393 2338 sees pe eee SS FFELP ODP gegcscoseses eS lg Figure 23 Removing the secondary hard disk drive 5 Pull on the blue handle to release and remove the hard disk drive from the hard disk drive cage 6 Flex the sides of the blue bracket to remove the hard disk drive from the bracket 30 User Guide 7 To install a new hard disk drive into the blue bracket flex the bracket and align pin H pin H pin Bf and pin H on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board H on the bottom of the hard disk drive Note If you are installing a 2 5 inch hard disk drive install the hard disk drive into a 2 5 inch to 3 5 inch hard disk drive tray first and then install the tray into the blue bracket Figure 24 Installing the hard disk dri
69. ress and release the F12 key when turning on the computer When the Startup Device Menu window opens release the F12 key 4 Select the CD or DVD drive as the startup device and press Enter After a short delay the Rescue and Recovery workspace opens 5 From the Rescue and Recovery menu click Restore your system 6 Follow the instructions on the screen Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup On a protected area of your hard disk drive On a secondary hard disk drive installed in your computer On an attached external USB hard disk drive On a network drive On recordable CDs or DVDs a recordable CD or DVD drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems e To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop
70. rmation 69 service 69 H hard disk drive replacing 27 heat sink and fan assembly replacing 25 help and service 70 getting 69 important safety information v information getting 69 important safety v resources 69 safety 70 warranty 70 Input Output I O features 2 installing device drivers 51 installing options memory module 19 PCI card 16 security features 41 internal drives 1 75 K keyboard connector 9 keyboard replacing 38 L Lenovo System Toolbox 64 Lenovo ThinkVantage Toolbox 64 Lenovo ThinkVantage Tools 69 Lenovo Web site 70 Lenovo Welcome 5 69 locating components 10 M media creating and using recovery media 45 media creating and using rescue 49 memory module installing replacing 19 system board 19 Microphone connector 9 mouse cleaning 66 non optical 67 optical mouse 66 mouse connector 9 mouse replacing 39 N non optical mouse 67 notice television output 74 notices 73 O online books folder 69 operations backup and recovery 47 optical drive replacing 21 optical mouse 66 P padlock loop 43 parts replacement completing 40 password Administrator 54 considerations 54 Power On Password 54 setting changing deleting 54 password protection 43 passwords erasing 43 lost or forgotten 43 passwords using 53 PC Doctor for Rescue and Recovery 65 PCI card 16 installing replacing 16 slots 16 physical specifications 4 power Advanced Configuration and Power Int
71. rogram or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without
72. s on how to install or replace a PCI card Your computer has two standard PCI card slots one PCI Express x1 card slot and one PCI Express x16 graphics card slot To install or replace a PCI card do the following 1 Remove the computer cover See Removing the computer cover on page 14 16 User Guide 2 At the rear of the computer press the release button to open the card latch Figure 8 Opening the PCI card latch 17 Chapter 2 Installing or replacing hardware 18 User Guide 3 If you are installing a PCI card remove the appropriate metal slot cover If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of the slot cee sess D PPPA Porra PA gee SE EBD GP Q g g 5 p fa r ea CY Figure 9 Removing a PCI card Note The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot 4 Remove the new PCI card from its static protective package Install the new PCI card into the appropriate slot on the system board See parts on the system board on page 11 Note If you are installing a PCI Express x16 graphics card make sure the memory slot retaining clips are closed before you install the graphics card 6 Pivot the card latch to the closed posit
73. secondary internal hard disk drive as the first boot device in the startup device sequence Then the rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Creating and using a recovery repair diskette 50 User Guide If you are unable to access the Rescue and Recovery workspace or the Windows environment use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a recovery repair diskette as early as possible and store it in a safe place as a precautionary measure Note You need to have a diskette drive for creating and using a recovery repair diskette If you do not have an internal diskette drive you can use an external USB diskette drive Creating a recovery repair diskette This section provides instructions on how to create a recovery repair diskette To create a recovery repair diskette do the following 1 Turn on the computer and make sure that your computer has Internet access 2 Follow the instructions on the Web site at 3 After the recovery repair diskette is created take out the diskette from the diskette drive and label it Recovery Repair Diskette Then store it in a safe place for future use Using a recovery repair di
74. service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the ThinkStation Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop workstation or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to Chapter 8 Getting information help and service 71
75. skette This section provides instructions on how to use a recovery repair diskette To use the recovery repair diskette you created do the following 1 Turn off the computer 2 Insert the recovery repair diskette into the diskette drive 3 Turn on the computer and follow the instructions on the screen Notes 1 If the repair operation completes without any error you will be able to access the Rescue and Recovery workspace by repeatedly pressing the F11 key while you restart your computer When you hear beeps or see a logo screen release the F11 key You will also be able to access the Windows environment after the repair operation completes 2 If an error message appears during the repair operation and the repair operation cannot be completed you might have a problem with the partition that contains the Rescue and Recovery workspace Use a rescue medium to access the Rescue and Recovery workspace For information about creating and using rescue media see Creating and using rescue media on page 49 Installing or reinstalling device drivers Before installing or reinstalling device drivers make sure that you have a preinstalled operating system and the documentation and software media for the device Device drivers for factory installed devices are located in the SWTOOLS DRIVERS subdirectory on the computer hard disk drive usually drive C The latest device drivers for factory installed devices are also availab
76. stems might be identified by Lenovo as compatible with your computer following the publication of this booklet Corrections and additions to this list are subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 1 Product overview 3 Specifications This section lists the physical specifications for your computer Dimensions Width 174 8 mm 6 88 inches Height 425 2 mm 16 74 inches floor to top of handle Depth 430 8 mm 16 96 inches Weight Maximum configuration 11 2 kg 24 7 Ibs Environment Air temperature Operating 10 to 35 C 50 to 95 F Non operating 40 to 60 C 40 to 140 F with package Non operating 10 to 60 C 14 to 140 F without package Humidity Operating 20 to 80 non condensing Non operating 20 to 90 non condensing Maximum altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac 4 User Guide Software overview The computer comes with a preinstalled operating system and several preinstalled applications Software prov
77. swords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the Clear CMOS Recovery jumper on the system board See Locating 3 You might need to remove the secondary hard disk drive to access the Clear CMOS Recovery jumper See Replacing the secondary hard dik drive or page 29 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Reinstall the computer cover and connect the power cord See the parts replacement on page 40 Chapter 2 Installing or replacing hardware 43 6 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 and step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the secondary hard disk drive if you have removed it See Replacing the secondary hard disk drive on page 29 10 Reinstall the computer cover and connect the power cords See the parts replacement on page 40 44 User Guide Chapter 3 Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo This chapter explains when and how to
78. t no keys are stuck times before the operating system starts Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating system controlled settings that can cause hardware failures There are two programs preinstalled on your computer to help you diagnose computer problems e Lenovo ThinkVantage Toolbox or Lenovo System Toolbox depending on your operating system used when you are running the Windows operating system e PC Doctor for Rescue and Recovery used when your Windows operating system does not start Notes 1 You can also download the PC Doctor for DOS diagnostic program from See PC Doctor for DOS on page 65ffor detailed information 2 If you are unable to isolate and repair the problem yourself after running the diagnostic programs save and print the log files created by the diagnostic programs You will need the log files when you speak to a Lenovo technical support representative Lenovo ThinkVantage Toolbox Note The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with the Windows 7 operating system from Lenovo The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer You can use the Diagnostics feature of the Lenovo ThinkVantage T
79. ter Turn your computer back on Chapter 8 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Online Books folder The Online Books folder preinstalled on your computer contains the ThinkStation User Guide which provides information about your computer to help you set up use and maintain your computer It requires no Internet access to view the publication To view the publications click Start gt All Programs gt Online Books gt Online Books then double click the appropriate publication for your computer The publications are also available on the Lenovo Support Web site at http www lenovo com support Notes 1 The publications are in Portable Document Format PDF To view the publications you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation 2 The publications are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of the Adobe Reader program rather than the version p
80. tion Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Remove the computer cover See Removing the computer cover on page 14 Chapter 2 Installing or replacing hardware 15 2 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 7 Removing the front bezel 3 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side 4 u the installation go to Completing the parts replacement on page Installing or replacing a PCI card m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com su rt This section provides instruction
81. ts replacement on page 40 Installing or replacing the optical drive m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace the optical drive To install or replace an optical drive do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front bezel See Removing and reinstalling the front bezel on page 15 3 Depending on whether you are installing or replacing an optical drive do one of the following e If you are installing a secondary optical drive remove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield Chapter 2 Installing or replacing hardware 21 e If you are replacing an optical drive disconnect the signal cable and the power cable from the rear of the optical drive press the blue release button and then slide the optical drive out of the front of the computer Sey SESSA Figure 14 Removing the optical drive 4 Install the optical drive retainer on the side of the new optical
82. ty Guide go to http www lenovo com support This section provides instructions on how to replace the front fan assembly Note Not all computers have the front fan assembly To replace the front fan assembly do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front bezel See Removing and reinstalling the front bezel on page 15 15 3 Disconnect the front fan assembly cable from the power fan connector on the system board See Locating parts on the system board on page 11 Note If your computer has a secondary hard disk drive installed remove the secondary hard disk drive to get easier access to the power fan connector on the system board See Replacing the secondary hard disk drive on page 29 4 Release the two tabs that attach the front fan assembly to the chassis as shown and then completely remove the front fan from the chassis ry 9 a 7 99 Ss SS ss S s S ai S SS ai S Ss scaseacceceece secescesectce 25690909 99 Figure 28 Removing the front fan assembly Chapter 2 Installing or replacing hardware 35 5 Insert the two tabs H of the new front fan assembly into the corresponding holes in the chassis and press the other two tabs through the holes until the front fan assembly is secured in place A eee 1go Figure 29 Installing the front fan
83. type model and then press Enter Follow the instructions on the screen to complete the update Updating flashing BIOS from your operating system Note Because Lenovo makes constant improvements to the Web site the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash BIOS from your operating system do the following 1 2 4 Go tofhttp www lenovo com support Do the following to locate the downloadable files for your machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS in the Refine results field to easily locate all the BIOS related links Click the BIOS update link Click the TXT file that contains the instructions for updating flashing BIOS from your operating system o o Print these instructions This is very important because they are not on the screen after the download begins Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If power to your computer is interrupted while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure which is commonly called Boot block Recovery 1 10 60 User Guide Turn off the computer and any attached devices such as printers monitors and e
84. ve into the bracket 8 Slide the new hard disk drive into the hard disk drive cage until it snaps into position Chapter 2 Installing or replacing hardware 31 9 Install the hard disk drive cage into the chassis until it snaps into position underneath the metal tab Make sure that the hard disk drive cage release button is secured in the chassis AA aahit Figure 25 Installing the secondary hard disk drive 10 Connect the signal cable and the power cable to the new hard disk drive M What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the card reader m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkStation Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkStation Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the card reader To replace the card reader do the following 1 Remove the computer cover See Removing the computer cover on page 14 32 User Guide 2 3 Remove the front bezel See Removing and reinstalling the front bezel on page 15 Disconnect the card reader cable from the front USB co
85. xternal drives Unplug all power cords from electrical outlets and remove the computer cover Refer to Removing the computer cover on page 14 Locate the Clear CMOS Recovery jumper on the system board Refer to Locating parts on the system board on page 11 Remove any cables that impede access to the Clear CMOS Recovery jumper You might need to remove the secondary hard disk drive to access the Clear CMOS Recovery jumper See Replacing the secondary hard disk drive on page 29 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 Reconnect any cables that were disconnected and reinstall the secondary hard al drive if removed See Replacing the secondary hard disk drive on page Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets Refer to Completing the parts replacement Turn on the computer and the monitor Insert the POST BIOS update flash disc into the optical drive Turn the computer off and back on again The recovery session begins 11 12 13 14 15 16 Note The recovery session will take two to three minutes During this time you will hear a series of beeps After the recovery session is completed the series of beeps will end and the system will automatically turn off Remove the disc from the optical drive before the system completely turns off Repeat step 2 thr
86. y selecting 55 static sensitive devices handling 13 system management 2 programs 59 system board connectors 11 locating parts 11 locations 11 memory module 19 T television output notice 74 temporary startup device 55 trademarks 74 troubleshooting basic 63 troubleshooting diagnostics 63 U updating flashing BIOS 59 system programs 59 updating flashing BIOS 60 USB connector 9 using diagnostic programs 70 documentation 70 other services 71 passwords 53 recovery repair diskette creating and using 50 rescue media creating and 49 Setup Utility 53 V VGA monitor connector 9 video subsystem 1 viewing and changing settings 53 W warranty information 70 Web site Lenovo 70 workspace backup and recovery 48 Index 77 78 User Guide lenovo Part Number 71Y8009 Printed in USA 1P P N 71Y8009
87. y and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink and fan assembly CAUTION AS A The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Remove the computer cover See Removing the computer cover on page 14 2 Lay the computer on its side for easier access to the system board 3 Locate the heat sink and fan assembly See Locating parts on the system board on page 11 4 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on Chapter 2 Installing or replacing hardware 25 26 User Guide 5 Carefully remove the four screws that secure the heat sink and fan assembly to the system board Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly AA

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