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Lenovo 560Z User's Manual

1. 004 59 Installing the PC Card Modem 60 Using a Port Replicator 2 63 Enabling the CardBus Sockets for Windows 98 65 Copyright IBM Corp 1998 35 oO x s Title C79FPMST CreationDate 06 22 98 12 26 52 Customizing the TrackPoint p Customizing the TrackPoint You can customize the TrackPoint by doing the following 7 Start the ThinkPad Configuration program 2 Click on the TrackPoint button D 3 Click on TrackPoint Properties The TrackPoint Properties window appears You can set the following features in this window Press to Select Sensitivity Setting Press to Select Tech Port Piopenticn arz to ieir Sanity F Enable Prara ka Salar F Erate pua D trabis jebana Kisa kiona Popartar n onini Parlin wd Cabia Cii paara If you enable Press to Select by putting a check mark in the Enable Press to Select box you can make the TrackPoint stick function the same as the left or right click button 36 IBM ThinkPad 560Z User s Reference lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Customizing the TrackPoint If you check Enable dragging you can drag the icon that you select with the TrackPoint stick by putting light pressure on the stick If you check Enable Release to Select you can click simply by lifting your finger quickly off the TrackPoint Moving the cursor onto an icon and then lifting your finger off th
2. 125 Other Option Problems 05 127 Software Problems 2 0005 129 Other Problems had Gite we 129 Testing Your Computer 131 IBM ThinkPad 560Z User s Reference aa Title C79FPMST CreationDate 06 22 98 12 26 52 D Recovering Lost or Damaged Software 133 Using the Diskette Factory 133 Using the ThinkPad Customization CD 133 Using the Recovery CD 135 Chapter 5 Getting Service 137 Information on Your Computer 139 Option List u y 6 oa eS a ER AP aes Gee ERR SS 139 Identification Numbers 2 004 139 Problem Recording Sheet 140 Customer Support and Service 141 Help by ThinkPad Web Site 141 Help by Telephone 0 6 q A N 8 141 ThinkPad EasyServ 142 Getting Help around the World 142 Fax Information 2 008 143 Electronic Support Services 143 Purchasing Additional Services 146 Enhanced PC Support Line 146 Client Support Line 146 Network and Server Support Line 147 Ordering Support Line Services 148 Warranty and Repair Services 149 Obtaining IBM Operat
3. Left click button Right click button 2 Press the click buttons with either thumb to select and drag as required by your software By enabling Press to Select you can make the TrackPoint stick function the same as the left or right click button For more information Customizing the TrackPoint on page 36 P Changing the Cap The cap 1 onthe end of the TrackPoint stick is removable You can replace it with one of the spares shipped with your computer IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer Fn Key The Fn key function allows you to change operational features instantly When you use the following functions press and hold the Fn key 1 then press the appropriate function key 2 F1 to F12 PgUp PgDn or BackSpace The Fn Key Lock Function The following setup gives you the same effect as when you press and hold the Fn key and then press an appropriate function key Start the ThinkPad Configuration program See ThinkPad Configuration Program on page 25 Click on the Accessibility amp button and click on Enable for Fn key lock You can also set up by typing PS2 FNS F at the command prompt After you enable the Fn key lock and press Fn once press one of the function keys The computer works the same as when you press Fn the function key If you press Fn twice after enabling the lock pressing a
4. Title C79FPMST CreationDate 06 22 98 12 26 52 Installing a PC Card 58 IBM ThinkPad 560Z User s Reference P For Windows 98 If you have not installed the PC Card driver Windows 98 starts PCMCIA Card Services Wizard to install it Follow the instructions on the screen For Windows NT Your computer has PC Card support software called CardWizard You can use the PC Card as soon as you insert the card into the computer The SystemSoft CardWizard window appears and informs you about the new card You have completed setting up the PC Card and you can now use it For information on how to use the PC Card software Basic in the Online User s Guide Title C79FPMST CreationDate 06 22 98 12 26 52 Installing a PC Card Removing the PC Card Before removing a PC Card you must stop it Otherwise the system might freeze or data might be corrupted or lost 1 Stop the card To stop the PC Card gt Basic in the Online User s Guide The Stop option appears in gray when you are in CardSoft mode NOTE or when the card is already stopped 2 Raise the PC Card eject button 1 for the PC Card you want to remove Then press the PC Card eject button 2 until the PC Card pops out 3 Remove the PC Card and store it safely for future use l iN gt I SS SSS lt x a gt LE Eject button For more information for using a PC
5. Echo Off Rem SAMPLE Set the parameters to provide maximum power upfilization Rem PS2 PMode Custom DC gt Nul PS2 LCd 3 gt Nul PS2 DISK 3 gt Nul PS2 POwer 5 gt Nul PS2 SPeed Fixed Slow gt Nul PS2 IR Disable gt Nul PS2 SErial OFf gt Nul 100 IBM ThinkPad 560Z User s Reference N Title C79FPMST CreationDate 06 22 98 12 26 52 D Considerations D Using Power Management Using a PC Card Suppose you activate the alarm action as follows Notification Display message Power level When the alarm goes off the computer will Standby Now if your computer enters suspend or hibernation mode when the battery is low before the alarm message appears you see the message when the computer resumes To resume normal operation press OK Note You can set the Alarm action as follows 1 Start the ThinkPad Configuration program 2 Click on Power Management 3 Click on the Alarm tab 4 Put a check mark in the Low Battery Alarm check box the Critical Low Battery Alarm check box or both 5 Set the percentage of the power level 6 Click on the Alarm Action button You can set the alarm action in the next window If you are communicating with a PC Card modem or inserting a PC Card in a PC Card slot do not enter your computer into suspend mode enter into hibernation mode or click on Stand by in the Shut Down Window window Note If you want to enter your computer into suspend mo
6. 13H5273 Japan 13H5276 Argentina Australia New Zealand Papua New Guinea Paraguay Uruguay 13H5279 Bangladesh Pakistan South Africa Sri Lanka 154 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 IBM Power Cords For 3 pin power cords IBM Power Cord Part Number Used in These Countries 76H3514 Argentina Australia New Zealand Papua New Guinea Paraguay People s Republic of China other than Hong Kong Uruguay 76H3516 Aruba Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Curacao Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 76H3518 76H3520 Austria Belgium Bosnia Herzogovina Bulgaria Croatia Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Macao Macedonia Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Turkey Yugoslavia Denmark 76H3522 Bangladesh Pakistan Myanmar South Africa Sri Lanka 76H3524 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Malaysia Nigeria Oman Qatar Singapore United Kingd
7. Do not pack your computer in a tightly packed suitcase or bag Your LCD might be damaged A scratchlike marking on your LCD might be a stain transferred from the keyboard including from the TrackPoint stick when the cover was pressed from the outside Wipe such a stain gently with a dry soft cloth If the stain remains moisten the cloth with LCD cleaner and wipe the stain again Be sure to dry the LCD before closing it Do not disassemble your computer Only an authorized IBM ThinkPad repair technician should disassemble and repair your computer Do not scratch twist hit or push the surface of your computer display Do not place any objects between the display and keyboard a pick up or hold your computer by the display When picking up your open computer hold it by the bottom keyboard alf Do not modify or tape the latches to keep the display open or closed Do not turn your computer over while the AC Adapter is plugged in This could break the adapter plug Do not move the computer when the hard disk drive is accessing data when the indicator is blinking Do not use or store your computer where the temperature is below 5 C or above 35 C 41 F and 95 F Do not place your computer closer than 13 cm 5 in from any electrical appliance that generates a strong magnetic field such as a motor a magnet a TV a refrigerator or large audio speakers Do not hard mount your computer in a vehicle or anywhere that it is subjec
8. 000 6 Functions of Your Computer 8 Attaching the External Diskette Drive 8 Keyboard Functions 00000004 10 TrackPoint 4 6 4 44242463 406 be wadediw bo 8 10 Pn Key ne ona Se eRe pa SES ORE W s Ae Se ee 13 Numeric Keypad l 16 ThinkPad Utility Programs 17 Easy Setup 0 0000020 eee eee 17 ThinkPad Configuration Program 25 Online User s Guide 2 2 29 Backing Up Your System 30 ThinkPad Customization CD 30 Recovery CD 30 Diskette Factory aaa aaa a 30 ConfigSafe 22 eee 31 ThinkPad Web Site or Bulletin Board 31 Replacing the Battery Pack 0 32 Copyright IBM Corp 1998 1 TY i Title C79FPMST CreationDate 06 22 98 12 26 52 Identifying the Hardware Features Identifying the Hardware Features Front View WI is g 2 o a n a wn N Q tO ke a m 2 Title C79FPMST CreationDate 06 22 98 12 26 52 1 The color LCD screen displays computer output 2 The brightness control moves up or down to adjust the brightness of the display 3 The built in microphone captures sound and voice when it is used with an application program capable of handling audio 4 The keyboard is used to enter
9. Personalization with the Diskette Factory For more information gt Backing Up Your System on page 30 3 Insert the backup copy of the Utility Diskette for DOS Personalization into the diskette drive 4 Open the Personalization Editor a Click on Start b Move the cursor to Programs and ThinkPad then click on Personalization Editor The following window appears Personal Data Background Preview Help Exit Chapter 3 Protecting Your Computer 81 Title C79FPMST CreationDate 06 22 98 12 26 52 D Using the Personalization Editor 5 Click on Personal Data and type the necessary information into the boxes click on OK to save your data Personal Data Entry x Name Gordon Harper Company DazzleTech Inc Address 831 S Silver St Yaho Falls WA 98531 Phone 206 744 3251 Message Please return this computer to the above address Thank you l Black background Cancel If you want to create the background bitmap continue with step 6 otherwise go to step 10 6 Select Background in the Personalization Editor window Windows Paint automatically opens 7 Draw an image or color the background Your bitmap size must be 160 by 100 pels To change the size select Image and then Attribute Specify a Width of 160 and a Height of 100 and set Unit to pels 8 Select File and Save As to save and name your drawing as a 16 color bitmap file on the backup copy of the Utility Diskette for DO
10. ks D J L Title C79FPMST CreationDate 06 22 98 12 26 52 Title C79FPMST CreationDate 06 22 98 12 26 52 Note Before using this information and the product it supports be sure to read the general information under Safety Information on page xiii Appendix B and Notices on page 163 First Edition June 1998 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimers of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative Copyright International Business Machines Corporation 1998 All rights reserved Note to U S Government Users Documentatio
11. C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords 6 Press Enter The Password Confirmation window appears lo Ss al 7 Press Enter again 8 Click on Exit then select Restart Your computer restarts The power on password has been removed Chapter 3 Protecting Your Computer 79 Using the Personalization Editor Title C79FPMST CreationDate 06 22 98 12 26 52 WD Using the Personalization Editor 80 With the Personalization Editor you can display such personal information as your name and address on the screen each time you power on your computer This feature helps you to identify your computer when identical computers are being used in your location or to deter theft Entering Your Personal Data IBM ThinkPad 560Z User s Reference A personalized password prompt window consists of two parts the personal data area 1 and the background bitmap area 2 John Smith IBM Corporation 123 456 789 1234 56 Big Road New York If you find this computer please contact the above address Title C79FPMST CreationDate 06 22 98 12 26 52 Using the Personalization Editor To register your name address and company on the Personalization Editor do the following For this information to be displayed the power on password NOTE must already be set 7 Power on the computer 2 Make a backup copy of the Utility Diskette for DOS
12. Institute APM Advanced Power Management application program A program that performs specific tasks on your computer such as word processing or the creation of spreadsheets ASCII American National Standard Code for Information Interchange ATA PC Card A PC Card with an AT attachment hard disk drive interface such as a storage device PC Card AUTOEXEC BAT A file that contains a startup procedure of DOS Each time you start your system DOS performs the commands that are stored in this file backup copy A copy usually of a file or group of files that is kept in case the original file or files are unintentionally changed or destroyed BIOS Basic Input Output System Microcode that contains such basic hardware operations as interactions with diskette drives hard disk drives and the keyboard bitmap graphics 1 A form of graphics in which all points on the display are directly addressable 2 In multimedia applications a form of graphics in an area of computer memory or storage that can be displayed as an image boot To prepare a computer system for operation by loading an operating system bps Bits per second In serial transmission the instantaneous bit speed with which a device or channel transmits a character bus A facility for transferring data between several devices located between two end points only one device being able to transmit at a given moment cache memory A special mem
13. Using Locks Using Locks 84 IBM ThinkPad 560Z User s Reference You can attach a mechanical lock to your computer to help to prevent it from being removed without your permission Attach a mechanical lock to the keyhole 1 on the left side of the computer then secure the chain on the lock to a secure stationary object nal You are responsible for evaluating selecting and implementing the locking devices and security features IBM makes no y comments judgments or warranties about the function quality or performance of locking devices and security features Title C79FPMST CreationDate 06 22 98 12 26 52 Using the Security Screw D Using the Security Screw You can use the security screw shipped with your computer to prevent the hard disk drive from being removed easily To replace the coin screw with the security screw do as follows Power off the computer then disconnect the AC Adapter and all cables from the computer 2 Turn the computer over and remove the screw with a coin 3 Install the security screw and tighten it with a 2 5 mm allen wrench 4 Turn the computer back to its original position Connect the AC Adapter then power on the computer Chapter 3 Protecting Your Computer 85 Title C79FPMST CreationDate 06 22 98 12 26 52 Using the Security Screw 86 IBM ThinkPad 560Z User s Reference rls TN WD Title C79FPMST CreationDate 06 22 98 12 26 52 O Frequently Asked Ques
14. and using locks Chapter Solving Computer Problems describes what to do when you have a computer problem The chapter includes a troubleshooting guide and information on how to recover lost or damaged software Chapter 5 Getting Service describes various options of IBM s support and service Appendix A Features and Specifications describes the features and specifications associated with your computer including information on power cords Appendix B Handling Tips provides information you need to know when you are using your computer Appendix C Product Warranties and Notices contains the warranty statements for your computer and notices for this book The glossary defines terms appearing in this book The book concludes with an index Contents Xi lt p Title C79FPMST CreationDate 06 22 98 12 26 52 d Icons Used in This Book For procedures or information unique to the operating system installed in your computer WIN Information for Microsoft OS 2 Information for IBM Operating 98 Windows 98 users System 2 OS 2 users WIN Information for Microsoft Dos Information for IBM DOS 95 Windows 95 users users WIN Information for Microsoft NI Windows NT users IN Information for Microsoft 3 1 Windows 3 1 users Xii IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Safety Information Electrical Safety Notice Note In the U K by law The telephone line
15. using 133 display See also external monitor See also LCD output location changing 53 switching between LCD and external monitor 14 docking port replicator 64 drivers Diskette Factory 30 Web site getting from 31 171 lt p C79FPMST CreationDate 06 22 98 12 26 52 E Easy Setup 17 password 68 testing 131 EasyServ 142 EDO DRAM 39 electronic bulletin boards 143 enabling infrared port 90 numeric keypad keyboard 16 TrackPoint 51 Enhanced PC Support Line 146 ergonomics information 159 error codes 106 error messages 106 expanding screen 15 external diskette drive 8 external keyboard problems 112 setting 49 using with numeric keypad 49 external monitor changing display output location 53 plug and play 93 problems 124 resolutions 54 92 setting 52 92 switching to LCD 14 external mouse problems 112 setting 47 92 using with external numeric keypad 48 using with TrackPoint restrictions 51 external numeric keypad using with external mouse 48 F fax help by 143 floppy disk drive See external diskette drive Fn key combination 14 function keys and Fn key 13 IBM ThinkPad 560Z User s Reference H handling tips 157 hard disk problem 118 recovering contents 30 upgrading 45 hard disk drive password 68 changing 74 forgetting 73 removing 74 setting 70 hibernation mode entering 14 problems 113 restrictions with PC Card 32 using CD ROM drive with for Windows 95 97 with HPFS format for OS 2 98 w
16. with Windows 98 at the top left of the screen with Windows NT a little to the right of the top center of the screen all If you are attaching an external monitor that supports only VGA mode 640 by 480 resolution do not click on LCD External Display Doing so would cause the external monitor screen to be scrambled and the output not to be displayed in addition the screen might become damaged Use External Display instead You can also change the display output location by pressing Fn F7 6 Set your monitor type and display device driver as follows For information on the supported color depths and resolutions gt Resolutions Color Depths and Frame Rates on page 54 Chapter 2 Extending the Features of Your Computer 53 Title C79FPMST CreationDate 06 22 98 Attaching an External Monitor 12 26 52 a Start the ThinkPad Configuration program b Click on the other External Display Bm button on the right side of the screen c Click on the Advanced button d Click on the Monitor tab e Click on the Change button The Update Device Driver Wizard window appears Follow the instructions on the screen to select your monitor type from the monitor list or click on a new resolution and refresh rate 7 Restart the computer to make the changes effective wh IMPORTANT Do not disconnect the external monitor while the computer is in suspend mode or hibernation mo
17. C Pulse dialing 4 Fill in the necessary information then click on the OK button Fails Title C79FPMST CreationDate 06 22 98 12 26 52 O Installing a PC Card D 5 Release the telephone jack socket on the PC Card modem For example push the push pop of the PC Card modem 1 For other types of modems follow the instructions in the manual supplied with the modem 6 Connect one end of the telephone cable to the PC Card modem 1 and the other end of the cable to a telephone outlet 2 Chapter 2 Extending the Features of Your Computer 61 lt p Title C79FPMST CreationDate 06 22 98 Installing a PC Card 12 26 52 a4 If your computer shares a single telephone cable with a NOTE telephone use the cable supplied with your computer V You have completed setting up the PC Card modem For details on PC Card Support Software Basic in the Online User s Guide 62 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Using a Port Replicator Using a Port Replicator lt See the user s guide shipped with the port replicator for how to NOTE dock or undock your computer 4 After you dock your computer to a port replicator all connectors on the rear of the computer are covered and are not available for use Instead you can use the connectors on the port replicator plus extra features ThinkPad Port Replicator with Advanced EtherJet Feature lt You can a
18. Card Basic in the Online User s Guide Chapter 2 Extending the Features of Your Computer 59 lt p Installing a PC Card 60 AN Title C79FPMST CreationDate 06 22 98 12 26 52 O Installing the PC Card Modem N AN Danger To avoid shock hazard do not connect the cable to or Your computer can be connected disconnect the cable from the telephone outlet on the wall only to a public telephone line analog line Do not use a digital telephone line Use of a phone line other than an analog can damage your modem IBM ThinkPad 560Z User s Reference during electrical storms To install the PC Card modem do as follows 1 Insert the PC Card modem in a PC Card slot To configure the proper modem device driver follow the instructions on the screen You might need to install the modem device driver from a manufacturer s diskette See the documentation provided with the PC Card modem 2 Click on Start and move the cursor to Settings and Control Panel 3 Click on Control Panel then double click on Modem The Location Information window appears Location Information xi Please provide information about your current location so that your calls can be dialed correctly What country are you in now United States of America 1 x What area or city code are you in now If you dial a number to access an outside line what is it The phone system at this location uses Tone dialing
19. Center 1 800 992 4777 for the U S and Canada An IBM authorized reseller or an IBM marketing representative Ordering Publications Additional publications are available for purchase from IBM For a list of publications available in your country In the U S and Puerto Rico call IBM PC Books at 1 800 426 7282 In Canada call 1 800 465 1234 In other countries contact your IBM authorized reseller or IBM marketing representative 150 IBM ThinkPad 560Z User s Reference aa Title C79FPMST CreationDate 06 22 98 12 26 52 D Features Appendix A Features and Specifications This appendix describes features and specifications for your computer Features Microprocessor Intel Mobile Pentium Il processor Memory Standard 32 MB or 64 MB Maximum 96 MB or 128 MB Storage devices 2 5 inch customer upgradable hard disk drive Display The color LCD display uses TFT technology and support Up to 800 by 600 resolution on the LCD Up to 1024 by 768 resolution on the external monitor Brightness control Keyboard 84 key 85 key or 89 key TrackPoint Fn key function Copyright IBM Corp 1998 151 Title C79FPMST CreationDate 06 22 98 Features TN 12 26 52 3 D External Diskette Drive To get the best performance from your diskette drive use high quality diskettes such as IBM diskettes that meet or exceed the following standards 1 MB 3 5 inch unformatted diskette ANSI American National Standards Ins
20. Computer 25 lt p PS AN K U Title C79FPMST CreationDate 06 22 98 12 26 52 D Functions of Your Computer The following window appears 1 The Display Device buttons Click on one of these buttons to set the display output type to the LCD external monitor or both 2 The Power Scheme buttons change the preset power options 3 The Launch Device Manager button displays the System Properties window where you can make a device available or unavailable 4 The Show Allocated Resources View button displays the Allocated Resources View window where you can check the memory addresses and other allocation settings 5 The Help button displays online help 6 The Device buttons Click on the button of your choice from the window If the device is enabled the red indicator next to the button is lit Otherwise it stays off 26 IBM ThinkPad 560Z User s Reference co AN Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer IN For Windows NT NTI To start the ThinkPad Configuration program for Windows NT do as follows 1 Click on Start at the bottom corner of the screen 2 Move the cursor on Programs ThinkPad then click on ThinkPad Configuration The following window appears 1 The One Touch Setup buttons Click on one of these buttons to set the system configuration 2 The Power Mode buttons Click on one of these buttons to set the power mode to High Performance mo
21. F Heat output Approximately 30 Kcal per hour Electrical AC Adapter Sine wave input at 50 to 60 Hz is required The input rating of the AC Adapter 100 240 V ac 50 60 Hz Lithium ion battery pack Nominal voltage 10 8 V dc Capacity 2 2 AH Appendix A Features and Specifications 153 Title C79FPMST CreationDate 06 22 98 12 26 52 IBM Power Cords IBM Power Cords IBM power cords for a specific country are usually available only in that country For 2 pin power cords IBM Power Cord Part Number Used in These Countries 13H5264 Bahamas Barbados Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China including Hong Kong Qatar Singapore United Kingdom 13H5270 Austria Belgium Bosnia Herzogovina Bulgaria Chile Croatia Czech Republic Denmark Egypt Finland France Germany Greece Hungary Iceland Indonesia Israel Italy Macedonia Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey Yugoslavia
22. and remove the battery pack 32 IBM ThinkPad 560Z User s Reference lt p D Title C79FPMST CreationDate 06 22 98 12 26 52 O Replacing the Battery Pack 4 Align the guides on the fully charged spare 1 with the guides on the computer 2 then slide the battery pack into the computer Fully press the battery pack into the computer When it is fully installed the battery pack latch 3 automatically locks into place 5 Turn the computer over again then power on You have finished replacing the battery pack Chapter 1 Getting Familiar with Your Computer 33 D Title C79FPMST CreationDate 06 22 98 12 26 52 Replacing the Battery Pack 34 IBM ThinkPad 560Z User s Reference TS I NZ Title C79FPMST CreationDate 06 22 98 12 26 52 O This chapter provides information about how to attach external devices or to increase memory Customizing the TrackPoint 36 Increasing Memory 39 Installing the DIMM 40 Removing the DIMM 43 Upgrading the Hard Disk Drive 45 Attaching an External Mouse Keypad and Keyboard 47 Attaching an External Mouse or Numeric Keypad 47 Attaching an External Keyboard and Mouse 49 Disabling the TrackPoint 51 Attaching an External Monitor 52 Installing a PC Card 0 0 00 00004 56 Removing the PC Card
23. basis for a single incident Network and Server Support Line Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple and complex networks made up of IBM workstations and servers using major network operating systems This line also supports the many popular non IBM adapters and network interface cards This service includes technical support for the following Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non IBM network operating systems Interpreting documentation You can purchase this service for a single incident or for multiple incidents For more information about purchasing Network and Server Support gt Ordering Support Line Services on page 148 Chapter 5 Getting Service 147 lt p Title C79FPMST CreationDate 06 22 98 12 Purchasing Additional Services 148 220452 Ordering Support Line Services The Enhanced PC Support Line Client Support Line and Network and Server Support Line services are available for products on the Supported Products list To receive a Supported Products list In the U S Call 1 800 772 2227 Select the automated fax system option Select the service for which you would like a Supported Products list For the Enhanced PC Support Line select document 11682 For the Network and Serv
24. case enable the CardBus sockets by doing the following 7 Click on Start move the cursor to Settings and then click on Control Panel 2 Double click on System 3 Click on Device Manager and double click on PCMCIA socket If the CardBus sockets are not enabled you see two Texas Instruments PCI 1250 CardBus Controller lines with an exclamation mark under PCMCIA socket 4 Click on one of the lines Then click on the Remove button 5 Click on the other line Then click on the Remove button 6 Click on the Refresh button The CardBus sockets are now enabled Chapter 2 Extending the Features of Your Computer 65 Title C79FPMST CreationDate 06 22 98 12 26 52 Using a Port Replicator 66 IBM ThinkPad 560Z User s Reference Ke Title C79FPMST CreationDate 06 22 98 12 26 52 P Gh apter3 Copyright IBM Corp 1998 This chapter provides information about how to protect your computer from theft or unauthorized use It also describes how to display your personal information such as your name or address on the password prompt screen Using Passwords eee eee 68 Entering a Password 0 00004 69 Setting a Password aoaaa aa a 70 Changing or Removing a Password 74 For a Power On Password or Hard Disk Drive Password 74 For a Supervisor Password 76 Removing a Power On Password with Supervisor Authority 78 Using the Personalization Editor 8
25. computer you must set up a second CardBus Card manually by using the Device Manager To get to the Device Manager click on the System icon in the Control Panel Using an External Condenser Microphone If you are using a microphone with your computer use the ThinkPad option headset Some microphones such as condenser microphones might need a battery See the instructions that come with the microphone The microphone line in jack supports the following type of microphones IBM ThinkPad 560Z User s Reference A dynamic microphone A self battery powered condenser microphone T Title C79FPMST CreationDate 06 22 98 12 26 52 D Considerations D The microphone line in jack of your computer supports either microphone input or line in input but not both You need to mute the function you don t use as follows 1 Click on Start 2 Move the cursor to Programs Accessories Entertainment and then Volume Control 3 Put a check mark in the Mute check box in the column for the function you don t use Using the NetMeeting Software If you are hanging up a video phone call in NetMeeting you might see the following Windows exception error message An exception OE has occurred in VxD VWIN32 1 This message appears only when you are making a video phone call directly over the telephone line and after you use such data sharing tools as the whiteboard file transfer chat and application sharing If this error occurs sh
26. data into the computer To use the numeric keypad on the keyboard see page 16 5 The headphone jack a inch 3 5 mm diameter jack is where you connect a stereo headphone or external speakers Identifying the Hardware Features i D The microphone line in jack a inch 3 5 mm diameter jack is where you connect a microphone or an external stereo audio device The infrared port allows the computer to communicate with other devices that have infrared data transfer capability The PC Card slots accept PC Cards The PC Card eject buttons eject the PC Card from the PC Card slot The TrackPoint is a built in ere I 16 The system status painting qe eo nat ee indicators consist of the provides a function similar indicators and their tesa ora mgusa associated symbols Refer to page 6 Chapter 1 Getting Familiar with Your Computer 3 lt p 11 2 13 14 15 The LCD button opens the LCD when pressed The Fn key is used with the function keys to activate the Fn key functions The diskette eject button ejects a diskette from the diskette drive The diskette drive in use indicator is on when data is read or written to a diskette Refer to page 6 The external diskette drive reads data from or writes data to a diskette Identifying the Hardware Features 1 4 Title C79FPMST CreationDate 06 22 98 12 26 52 Rear View The external dis
27. f 3 economic consequential damages including lost profits or savings or incidental damages even if IBM is informed of their possibility Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction 162 IBM ThinkPad 560Z User s Reference lt p T Title C79FPMST CreationDate 06 22 98 12 26 52 D Notices Notices D References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any of the intellectual property rights of IBM may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing
28. function key alone is recognized as a combination of Fn that function key To stop this function press Fn again Chapter 1 Getting Familiar with Your Computer 13 Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer The following table shows the function of the Fn key combined with keys Feature and Key Combination Meaning icon Power Mode Functions Fuel Gauge If you press this key combination the window for the battery display on or off status appears or disappears You can set parameters for I Only for OS 2 or battery status in the window Windows users lige ee Note The Fuel Gauge program must be activated before you can use this key combination To activate the Fuel Gauge program do the following 1 Click on Start 2 Move the cursor to Programs ThinkPad and then click on Fuel Power mode F11 During battery power operation the processor speed switching z changes as follows Zp gt High Performance eas Customized lt Power Conservation Functions for Battery Power Standby mode Fn E3 The computer enters standby mode For more information Z X about this mode gt Basic in the Online User s Guide Suspend mode Fn mi The computer enters suspend mode For more information Z q t about this mode gt Basic in the Online User s Guide Hibernation mode Fn t2 The computer ente
29. no error code 111 no error message 111 other option problems 127 other problems 129 PC Card problems 120 port replicator problems 125 printer problem 123 software problems 129 suspend problems 113 universal serial bus USB problem 119 U undocking port replicator 64 update diskettes getting 150 updating a configuration file 102 upgrading hard disk 45 USB camera enabling 97 connector consideration 102 problem 119 V virtual screen function 55 volume changing 15 131 W Wake on LAN enabling 23 warranty 161 period extending 149 repair 149 Web site 31 helpby 141 Index 175 lt p
30. of your computer If these items are correct and the printer still does not work run the tests described in the printer manual If the tests show that the printer is OK have the computer serviced Chapter 4 Solving Computer Problems 123 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 External Monitor Problems Problem Action The external monitor is blank Do the following 1 Connect the external monitor to another computer to make sure it works 2 Reconnect the external monitor to your computer 3 Start the ThinkPad Configuration program 4 Click on External Display or LCD External Display on the toolbar in the ThinkPad Configuration If nothing appears on the external monitor have the computer serviced You cannot set a higher resolution than the present one on your external monitor Make sure that The display driver is installed correctly by doing the following 1 Move the cursor to Settings and Control Panel Click on Control Panel and then double click on Display Select the Settings tab in the Display Properties window Click on the Advanced button Click on the Adapter tab Make sure that it shows NeoMagic oof WP Click on Start MagicGraph 128XD If you are not sure that the display driver is installed correctly reinstall it An appropriate monitor type is selected by doing the followi
31. power mode A mode of battery operation to conserve power The ThinkPad computer has three power modes High Performance Automatic and Customize 169 Glossary 170 Title C79FPMST CreationDate 06 22 98 12 26 52 prompt A visual or audible message sent by a program to request the user s response pull down menu On the display screen a menu that emerges in a downward direction from a point or line at or near the top of the screen reboot To restart all operations of the computer as if the power had just been turned on resume To begin computer operations again from suspend mode ROM Read only memory SDRAM Synchronous dynamic random access memory serial port A port used to attach such devices as display devices letter quality printers modems plotters and such pointing devices as light pens and mice it transmits data 1 bit at a time suspend To stop all operations of the computer to reduce power drain and restrict access to the files IBM ThinkPad 560Z User s Reference SVGA Super VGA TFT Thin film transistor TrackPoint The built in pointing device of the ThinkPad computer TSRs Terminate and stay resident programs memory resident programs that are loaded into memory and stay there so you can conveniently access them whenever you need to USB Universal serial bus vertical expansion A video display technique in character display mode to fit video images on the whole LCD sc
32. suspend mode or power off the computer when this indicator is on 3 Numeric lock Green The numeric keypad on the keyboard is enabled You enable or disable the keypad by pressing and holding 1 the Shift key and pressing the NumLk key For details see Numeric Keypad on page 16 4 Caps lock Green The Caps Lock mode is enabled All alphabetic AN characters A Z are entered in capital letters without La the Shift key being pressed You enable or disable the Caps Lock mode by pressing the Caps Lock key 5 Scroll lock Green Scroll Lock mode is enabled The Arrow keys can be used as screen scroll function keys The cursor cannot be moved with the Arrow keys Not all application programs support this function You enable or disable Scroll Lock mode by pressing the ScrLk key 6 Suspend mode Green The computer is in suspend mode See Basic in QS the Online User s Guide for details Blinking The computer is entering suspend mode or green hibernation mode or is resuming normal operation 7 Power on Green The computer is operational This indicator is on when the computer is on and not in suspend mode Chapter 1 Getting Familiar with Your Computer 7 Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer Functions of Your Computer Your computer features a diskette drive that is attached externally Your computer also has unique keyboard functions and utility programs for easy c
33. that your computer came in for re sending it to IBM If the box is not available the courier will deliver a shipping carton and will return later to pick it up This service is available only in the U S and Canada Getting Help around the World 142 IBM ThinkPad 560Z User s Reference If you make frequent overseas trips or you are residing abroad you can register with the International Warranty Service Office The office will issue an International Warranty Service Certificate which you can use wherever IBM or IBM resellers sell and service IBM PC products For more information on registering with the International Warranty Service Office call 1 800 497 7426 in the U S or Canada Title C79FPMST CreationDate 06 22 98 12 26 52 D Customer Support and Service D Fax Information In the U S and Canada if you have a touch tone telephone and access to a fax machine you can receive marketing and technical information on such topics as computer hardware operating systems and local area networks LANs by fax You can call the IBM Automated Fax System 24 hours a day 7 days a week Follow the recorded instructions and the information that you request will be sent your fax machine To access the IBM Automated Fax System call In the U S 1 800 426 3395 In Canada 1 800 465 3299 Electronic Support Services If you have a modem you can access such public information services as the electronic bu
34. the port replicator available as an option 3 Identifying the Hardware Features b The memory slot accepts 6 The battery pack is a a dual inline memory built in power source for module DIMM option the computer The memory slot cover 7 The battery pack latch covers the memory slot locks or releases the The hard disk drive can patay Back be upgraded with an optional one The security screw shipped with your computer can prevent the hard disk drive from removing easily Refer to page 45 Chapter 1 Getting Familiar with Your Computer 5 lt p an Title C79FPMST CreationDate 06 22 98 12 26 52 System Status Indicators System Status Indicators The system status indicators on the computer show the current status of your computer by their on or off states and colors green and orange Each indicator is identified with a symbol The following shows the location and the meaning of each icon 6 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 System Status Indicators Symbol Color Meaning 1 Battery Green Enough battery power remains for operation 40 Orange The battery pack is being charged Blinking The battery pack needs to be charged If the orange indicator starts blinking orange the computer beeps three times 2 Hard disk in use Orange Data is being read from or written to the hard disk Do not enter
35. the power on password if it is set If an external keyboard is connected the numeric keypad on your computer cannot work This is not a defect If an external numeric keypad or a mouse is connected 1 Power off the computer 2 Remove the external numeric keypad or the mouse 3 Power on the computer and try using the keyboard again If the keyboard problem is solved check the connection of the external numeric keypad external keyboard or mouse If you still have a problem have the computer serviced The cursor drifts when the computer is powered on or after it resumes normal operation The cursor might drift when you are not using the TrackPoint during normal operation This is a normal characteristic of the TrackPoint and is not a defect Cursor drifting might occur for several seconds under the following conditions When the computer is powered on When the computer resumes normal operation When the TrackPoint is pressed for a long time When the temperature changes The cursor does not work for a while after the settings in the TrackPoint Properties window have been changed This is a normal characteristic of the cursor Wait for several seconds until the cursor returns to the normal state The mouse or pointing device does not work 112 Make sure that the pointing device is enabled in the ThinkPad Configuration program Make sure that the mouse or pointing device cable is securely conn
36. thinkpad See the following site for technical support http www pc ibm com support Three power modes are described in this book standby mode suspend mode and hibernation mode You can enter these modes as follows Fn F3 standby mode Fn F4 suspend mode Fn F12 hibernation mode The computer also enters suspend mode or hibernation mode from other triggers For example if you select Stand by in the Shut Down menu when you click on the Start button at the bottom left of the Windows 98 screen you can enter suspend mode Also you can set the system standby timer in the Power Management Properties window to specify a timeout for entering suspend mode an The word standby in the Windows 98 screen has a different NOTE meaning from the word standby mode in this book For more information gt Basic in the Online User s Guide Title C79FPMST CreationDate 06 22 98 12 26 52 F or For Considerations Windows 95 If you are using the Intel USB camera and the system resumes from suspend mode the USB camera is disabled To enable it unplug it and plug it in again Because of the CD ROM drive property settings your computer might not enter suspend mode or hibernation mode after the end of a timeout period specified in the ThinkPad Configuration program If you want to use suspend mode and hibernation mode change the properties of the CD ROM drive as follows 1 Click on Start and move th
37. 0 Entering Your Personal Data 80 Deleting the Personalization Window 83 Using LOCkS w 42d Z eee ghee KI Sa ae de aes 84 Using the Security Screw a 85 67 an Title C79FPMST CreationDate 06 22 98 12 26 52 D Using Passwords Using Passwords 68 IBM ThinkPad 560Z User s Reference The password setting feature helps to prevent your computer from being used by others Once you set a password a prompt appears on the screen each time you turn on the computer You must enter your password at the prompt You cannot use the computer unless you type the correct password You can set the following passwords on your computer Power on password Set the power on password to protect your computer from use by another person It provides the following security features You need to type the power on password at startup Therefore unauthorized users cannot use your computer You need to type the power on password when resuming from suspend mode Therefore unauthorized users cannot use your computer Hard disk drive password The hard disk drive password provides an extra measure of security Even if you set a power on password another user can remove the hard disk drive in your computer and put it in a different computer to access your data If you seta hard disk drive password however another person cannot access the data on your hard disk without knowing the password A
38. 0 Hz 75 Hz or 85 Hz 1024x768 256 64K 60 Hz 70 Hz or 75 Hz a If you are using an old external monitor the resolution and NOTE refresh rate might be limited Chapter 2 Extending the Features of Your Computer 55 Title C79FPMST CreationDate 06 22 98 12 26 52 Installing a PC Card Installing a PC Card pe Do not insert a PC Card while the computer is in suspend mode Otherwise the system might hang This section describes how to install a PC Card Your computer has two PC Card slots upper slot and lower slot and supports the following types of cards PC Card Type I Type Il and Type III CardBus Zoomed Video ZV Find the notched edge 1 ofthe PC Card as shown L we 2 Insert the PC Card into the appropriate slot according to your PC Card type If you are using a PC Card with an XJACK connector NOTE insert it into the upper slot If you are using a Type or Type II PC Card insert it into either the upper slot or the lower slot If you are using a Type Ill PC Card insert the card into the lower slot 56 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate tN 06 22 98 12 26 52 O Installing a PC Card CE age w 3 Press the PC Card firmly into the connector until the eject button pops out Then pull the eject button out slightly 1 and fold it toward you 2 Chapter 2 Extending the Features of Your Computer 57
39. 10 can be replaced only by your dealer or an IBM service representative It contains lithium and can explode if not properly used handled or disposed of Do not 1 throw or immerse into water 2 heat to more than 100 C 212 F or 3 repair or disassemble Dispose of it as required by local ordinances or regulations CAUTION The fluorescent lamp in the liquid crystal display LCD contains mercury Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes then get medical care if any symptoms are present after washing IBM ThinkPad 560Z User s Reference ri N Title C79FPMST CreationDate 06 22 98 12 26 52 O Chapter 1 This chapter provides basic information about your computer m Note If you power off the computer wait at least 5 seconds before you power it on again If you put your computer into suspend or hibernation mode you should also wait at least 5 seconds before resuming normal operation To power off the computer without shutting it down hold the power switch at least 1 5 seconds Identifying the Hardware Features 2 System Status Indicators
40. 44 IBM ThinkPad 560Z User s Reference an Title C79FPMST CreationDate 06 22 98 12 26 52 D Customer Support and Service D Personalized Web based PC support provides PC users easy access to online support including a personalized IBM Web site tailored to their machine type computing environment and such individual interests as business applications or games Once you set up a profile with IBM you are thereafter greeted by name and presented targeted information selected specifically to meet your particular needs For example if you are a corporate ThinkPad user you might receive information on Microsoft Windows NT and remote connectivity You can also choose to receive proactive e mail alerting you to time saving hints and tips and such product specific updates as modem speed and BIOS files Interactive Web based forums are monitored around the clock by IBM specialists complementing its support on all the major Internet service providers You can set up your profile at http www pc ibm com support Chapter 5 Getting Service 145 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Purchasing Additional Services Purchasing Additional Services During and after the limited warranty period you can purchase additional services such as Support for IBM and non IBM hardware operating systems and application programs Network setup and configuration Upgraded or extended hardware repair services Custom installation T
41. 95 Version OS 2 Version Windows NT Version DOS Version Application programs running at the time of the problem Problem symptom Describe the problem specifically Can the problem be reproduced Yes No If yes describe how it can be reproduced 140 IBM ThinkPad 560Z User s Reference lt p Title C79FPMST CreationDate 06 22 98 12 26 52 O Customer Support and Service D Customer Support and Service Purchasing an IBM PC hardware product entitles you to receive support and services during the limited warranty period If you need additional support and services a wide variety of extended solutions that addresses most needs are available for purchase Help by ThinkPad Web Site You can get support and information at the ThinkPad Web site The latest information about the ThinkPad computers gt http www ibm com thinkpad The technical support information gt http www pc ibm com support IBM may make improvements or changes in these Web sites at any time without any notice Help by Telephone You can get support and information by telephone during the limited warranty period at no additional charge through the IBM PC Support Line Experienced technical support representatives will be on hand to assist you in answering any questions you might have such as How to set up your computer How to install and set up your IBM options purchased directly from IBM or through an IBM reseller How to
42. A u u ge Za het oe Bad eee e Sa G 30 Diskette Factory ee eee 30 ContigSafe uuu heen Bae pe Bee yl 31 ThinkPad Web Site or Bulletin Board 31 Replacing the Battery Pack 32 Chapter 2 Extending the Features of Your Computer 35 Customizing the TrackPoint 36 Increasing Memory 00000 ee ee 39 Installing the DIMM 0 220004 40 Removing the DIMM 43 Upgrading the Hard Disk Drive 45 Attaching an External Mouse Keypad and Keyboard 47 Attaching an External Mouse or Numeric Keypad 47 Attaching an External Keyboard and Mouse 49 Disabling the TrackPoint 51 Attaching an External Monitor 52 InstallingaPC Card uu asa y e q 2 00 00 0000004 56 Removing the PC Card 004 59 Installing the PC Card Modem 60 Using a Port Replicator 2 2 2 2 222 2 63 Enabling the CardBus Sockets for Windows 98 65 Copyright IBM Corp 1998 vii Title C79FPMST CreationDate 06 22 98 12 26 52 Chapter 3 Protecting Your Computer 67 Using Passwords 2 222000 4 68 Entering a Password 0 69 Setting a Password 20000000035 70 Changing or Removing a Password 74 Using the Personalization Editor 80 Enterin
43. C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer D Online User s Guide Your computer features an Online User s Guide so that you will always have key information at your fingertips even if you are traveling It contains the following information Basic Using your computer outside your country Using the audio features Using your computer with a PC Card Using your computer with a battery pack Advanced Installing software Using system management Frequently Asked Questions To start the Online User s Guide click on Start move the cursor to Programs and ThinkPad 560 then click on ThinkPad 560 User s Guide The Online User s Guide appears Go to the section you want and make a printout if necessary You can start the Online User s Guide from the ThinkPad Customization CD as follows 1 From the ThinkPad Customization Center main menu click on Online Library 2 Click on Click here to launch the Online User s Guide You can also access the Online User s Guide from the IBM Web site Chapter 1 Getting Familiar with Your Computer 29 lt p Title C79FPMST CreationDate 06 22 98 1 Backing Up Your System 2 26 52 Backing Up Your System 30 ra You need an external CD ROM drive to use the ThinkPad NOTE Customization CD and the Recovery CD LY Use a CD ROM drive that is compatible to your computer To back up your system or reinstall the operating system yo
44. Charts Problem Action Your PC Card modem Make sure that the infrared port is disabled and the modem is set up correctly Oe nol OT Make sure that the COM port you set for the modem with the ThinkPad Configuration program is the same in the following procedure and that there is no resource conflict For Windows 98 To set up the modem do the following 1 Click on Start and move the cursor to Settings and Control Panel Click on Control Panel and then double click on Modem The Modem Properties window appears Make sure the PC Card PCMCIA modem is in the window Click on Properties not Dialing Properties Click on the Connection tab If there is a check mark in the Wait for dial tone before dialing check box click and remove it Click on Advanced 8 If there is a check mark in the Use error control check box click and remove it 9 Put a check mark in the Use flow control check box by clicking on it and make sure that Hardware RTS CTS is selected 10 Close the window by clicking on OK 11 Return to the Modem Properties window by clicking on OK 12 Click on Dialing Properties in the Modem Properties window and fill in all boxes oak WwW M N Note Click on either Tone dialing or Pulse dialing Most telephones today use tone dialing 13 Click on OK 14 Click on Close to close the window 15 Close all active windows Run your modem application again PC Car
45. CreationDate 06 22 98 12 26 52 Troubleshooting Charts Problem Action The MIDI connector of a port replicator does not work To enable the MIDI connector of a port replicator use the ThinkPad Configuration program Make sure that the MIDI connector is enabled by doing the following procedure 1 Start the ThinkPad Configuration program 2 Click on MIDI Joystick Port 3 Confirm that the MIDI Port is enabled If not click on Enable then click on OK 4 Close the ThinkPad Configuration program and restart the computer Note When you restart the computer the installation of a MIDI device driver might be required Follow the instructions on the screen and install the device driver for your computer s operating system Other Option Problems Problem Action An IBM option that you just installed does not work Make sure that The option is designed for your computer The option was installed according to the instructions supplied with the option Other installed options or cables are not loose There is no I O address or interrupt level IRQ DMA channel conflict To see the system resource status start the ThinkPad Configuration program and click on the respective device buttons If the test program for the option did not find the problem have the computer and option serviced An IBM option that used to work no longer works Make sure that The option is secure
46. IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Year 2000 Readiness and Instructions A product is Year 2000 Ready if the product when used in accordance with its associated documentation is capable of correctly processing providing and receiving date data within and between the 20th and 21st centuries provided all other products for example software hardware and firmware used with the product properly exchange date data with it This IBM PC hardware product has been designed to process four digit date information correctly within and between the 20th and 21st centuries If your IBM computer is on when the century changes you should turn it off and then back on again once or restart the operating system to ensure that the internal clock resets itself for the new century This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000 IBM software that comes with this product is Year 2000 Ready However software from other companies might come with this IBM PC product IBM cannot take responsibility for the readiness of that software You should contact the software Appendix C Product Warranty and Notices 163 lt p Notices 164 IBM ThinkPad 560Z User s Reference Trademarks N Title C79FPMST CreationDate 06 22 98 12 26 52 D developers directly if you wish to verify readiness understand limitations or look for any software up
47. S Personalization NOTE To preview the actual full size of the screen select Preview 9 Press Enter to return to the previous window 10 Shut down the system and power off the computer 82 IBM ThinkPad 560Z User s Reference lt p aa Title C79FPMST CreationDate 06 22 98 12 26 52 D Using the Personalization Editor 17 Insert the backup copy of the Utility Diskette for DOS Personalization into the diskette drive then power on the computer 12 Select Update personalization data at the menu window then follow the instructions on the window Your data is copied from the Utility Diskette for DOS Personalization and stored in the nonvolatile memory in the computer 13 After the data is stored power off the computer 14 Set your password if you have not yet set it Click on Help for more information The information that you typed in will be displayed the next time you power on the computer Deleting the Personalization Window To delete the personalization window and revert to the default password prompt do the following 1 Power off the computer 2 Insert the backup copy of the Utility Diskette for DOS Personalization into the diskette drive then power on the computer 3 Select Delete personalization data from the menu then follow the instructions on the screen 4 After the data is updated restart the computer Chapter 3 Protecting Your Computer 83 Title C79FPMST CreationDate 06 22 98 12 26 52 O
48. Y 10504 Telephone 1 919 543 2193 Appendix C Product Warranty and Notices 165 Title C79FPMST CreationDate 06 22 98 12 26 52 Notices 166 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe B est conform a la norme NMB 003 du Canada European Community Directive Conformance Statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electro magnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards A declaration of Conformity with the requirements of the Directive has been signed by IBM United Kingdom Limited PO BOX 30 Spango Valley Greenock Scotland PA160AH This product satisfies the Class B limits of EN 55022 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Glossary Copyright IBM Corp 1998 This glossary includes terms and definitions from the IBM Dictionary of Computing New York McGraw Hill 1994 ac Alternating current ac power Power that is supplied to the computer through an electrical outlet ANSI American National Standards
49. aged software Using the Diskette Factory To recover a particular device driver or utility program create the backup diskettes for it with the Diskette Factory then reinstall it To create the backup diskettes do the following 7 Click on Start 2 Move the cursor to Programs and ThinkPad 560 then click on Diskette Factory 3 Click on the tab at the top corresponding to the operating system you are using 4 Click on the diskette group for the backup copy that you want to make 1 You can select more than one group by clicking while pressing Ctrl 2 The number of the diskettes required is shown beside the diskette group You do not need to use a blank diskette the Diskette Factory prompts you to reformat diskettes that are not blank 5 Click on Build 6 Follow the instructions on the screen For detail on how to install software Advanced in the Online User s Guide Using the ThinkPad Customization CD You need an external CD ROM drive Use a CD ROM drive that is compatible with your computer Chapter 4 Solving Computer Problems 133 Title C79FPMST CreationDate 06 22 98 12 26 52 O Recovering Lost or Damaged Software 134 The ThinkPad Customization CD is provided for your installation convenience If you need to reinstall a software application or a hardware device driver put the ThinkPad Customization CD in your CD ROM drive The menu of the features appears automatically lt The Thi
50. ars if you enter the correct password and an X appears if you enter the wrong password If you fail to enter the correct password in three tries you must turn off the computer wait 5 seconds and then turn it on again and retry Setting a Password To set a password do the following 7 Start Easy Setup a Press and hold F1 then turn on the computer b Hold F1 until the Easy Setup menu appears 2 Click on Password in the Easy Setup menu The Password submenu appears On Gal gh Power On HDD Supervisor Exit A nN Selecting this icon displays a submenu for setting the power on password n Selecting this icon displays a submenu for setting the g hard disk drive HDD password 70 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords i Selecting this icon displays a submenu for setting the au supervisor password An unlocked keylock icon indicates that the password is not set 3 Click on the type of password you want to set Power On HDD or Supervisor 4 Type your desired appropriate password SSSA ooo ox cance Bo You can type a maximum of seven random characters using a combination of letters A to Z and numbers 0 to 9 Uppercase and lowercase letters for example A and a are treated as t
51. at operation after you change your startup sequence If you specify a wrong device your data and programs might be erased or overwritten Note O gt Startup submenu appears o gt Power On Network Exit e 423 The Power On button sets the startup sequence when the power switch is set to ON The Network button sets the startup sequence when Wake on LAN is started Wake on LAN is typically used by LAN administrators in corporate networks to access your computer remotely This function can be used only with the ThinkPad Port Replicator with Advanced EtherJet Feature option Chapter 1 Getting Familiar with Your Computer 21 Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer 2 Click on one of the following Power On in the submenu The Power On submenu appears 000 1 3 Reset ere SO F FDD 1 HDD Network FDD 2 PCMCIA OK Qeancel a The FDD 1 icon is the diskette drive in the computer If you have an additional diskette drive connected to a port replicator that drive becomes FDD 2 22 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer Network in the submenu This function can be used only with ThinkPad Port Replicator with Adva
52. attery pack do not use it until it is fully charged Whenever possible use the ThinkPad battery power saving modes Standby Suspend Hibernation For more information gt Basic in the Online User s Guide Decrease the LCD brightness Use Advanced Power Management APM Each operating system comes with its own power management Stop the supply of power to the internal serial devices including the modem the serial port and the infrared port if they are not in use Remove the battery pack and keep it in a cool place if you will not be using the computer for a long period Ruggedized Mobile Computers Some professionals work in environments that may require special ruggedized features to protect their computers from extreme temperature humidity and physical punishment Construction public service distribution repair service and utilities are some of the environmentally demanding professions that may require rugged mobile computers that can withstand stresses For these applications IBM offers such computers not ThinkPad systems especially designed for mobile professionals who need a system for managing and communicating information from the field For more information on these computers consult your IBM Business Partner 158 IBM ThinkPad 560Z User s Reference lt p D Title C79FPMST CreationDate 06 22 98 12 26 52 O Handling Tips Ergonomics Information This is important information you should read before using y
53. bled If you use a mouse connected to the serial connector or the USB connector you need to select Disable instead of Auto Disable Chapter 2 Extending the Features of Your Computer 51 an Title C79FPMST CreationDate 06 22 98 12 26 52 Attaching an External Monitor Attaching an External Monitor 52 This section provides information about using the computer LCD and an external monitor The LCD of your computer displays in SVGA 800 by 600 resolution video mode and 16M colors If you attach an external monitor that supports resolution higher than VGA mode you can achieve a maximum of 1024 by 768 video resolution To attach an external monitor do the following Power off the computer 2 Connect the external monitor to the external monitor connector 0 on the rear of the computer then connect the monitor to an electrical outlet 3 Power on the external monitor and the computer IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 pf Do not change the display output location while a moving picture is being drawn for example playing a movie or a game Stop the application before changing the display output location Attaching an External Monitor 4 Start the ThinkPad Configuration program See ThinkPad Configuration Program on page 25 5 Change the display output location by clicking on the LCD External Display T button or the External Display 1 button
54. board mouse connector or the external keyboard serviced Suspend or Hibernation Problems Problem Action The computer enters suspend mode automatically The computer enters suspend mode automatically when the processor temperature reaches a certain level This is not a defect The computer enters suspend mode immediately after POST the suspend lamp turns on Make sure that The battery pack is charged The operating temperature is within the acceptable range Refer to Appendix A If these items are correct have the computer serviced Error 19 appears and the computer immediately powers off The battery pack power is getting low Connect the AC Adapter to the computer or replace the battery pack with a fully charged one Chapter 4 Solving Computer Problems 113 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Problem Action The computer does not return from suspend mode or the suspend lamp stays on and the computer does not work The computer automatically enters suspend or hibernation mode when the battery power is empty Do one of the following Replace the battery pack with a fully charged one and then press Fn Connect the AC Adapter to the computer then press Fn The LCD is blank after resuming Check if an external monitor was connected before the computer entered suspend mode Do not disconnect the external monitor w
55. cable A DANGER must be connected after the power cord The power cord must be disconnected after the telephone line cable Electrical current from power telephone and communication cable is hazardous To avoid shock hazard connect and disconnect cables as shown below when installing moving or opening the covers of this product or attached devices The 3 pin power cord must be used with a properly grounded outlet To Connect To Disconnect Turn everything OFF Si Turn everything OFF A Pn sas 22 L 0 a 0 First attach all cables to devices First remove the power cord from the outlet 2B Ta ACE cA Ss ZZ EDS Remove signal cables from receptacles p a3 a Attach the signal cables to receptacles lt Ql Ey eh a ee Remove all cables from devices L EDSN EB Attach the power cord to an outlet ZB pae gt gt gt ACF Zo Turn the device ON Si i Contents Xiii Xiv Title C79FPMST CreationDate 06 22 98 12 26 52 A DANGER Do not disassemble incinerate or short circuit the rechargeable battery pack Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations In the United States call IBM at 1 800 IBM 4333 for information on disposal A DANGER The lithium battery IBM P N 12J1695 UL recognized component File No MH122
56. ction Incorrect data is sent between your computer and a communicating device Make sure that The distance and angle between your computer and the device is within the set range The communication speeds are the same There are no other devices that radiate infrared rays such as remote controlled devices or wireless headphones near your computer or the communicating device You are not operating under direct sunlight No fluorescent lamps are near your computer or the communicating device You cannot use DMA channels for both the parallel connector and the infrared port If you enable ECP and choose DMA3 the default value for the parallel connector you might be prompted if you want to disable DMA for the infrared port To use DMA channels for both the parallel and infrared ports do the following 1 Click on OK to disable DMA for the infrared port 2 Close a parallel port panel 3 Click on the Infrared device button to open the infrared panel 4 Choose DMAO or DMA1 for infrared port on the panel 5 If you see the panel prompting if you want to disable DMA for an audible device click on OK A Universal Serial Bus USB Problem Problem Cause and Action A device connected to the USB connector does not work 1 Make sure that the USB device is connected correctly 2 Open the Device Manager window and make sure that the USB device setup is correct and that comput
57. d is attached to the computer To enable or disable the numeric keypad press and hold Shift and then press NumLk The functions of the numeric keypad are printed on the front of NOTE the keys If the numeric keypad is enabled press and hold Shift to temporarily use the cursor and screen control keys The functions of the cursor and screen control keys are not printed on the keys coon 16 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer b ThinkPad Utility Programs Your computer has the following utility programs for easy configuration Easy Setup ThinkPad Configuration program This section summarizes these utility programs Easy Setup Your computer provides a user friendly program called Easy Setup which allows you to select various setup parameters Config Set the configuration of your computer Date Time Set the date and time Password Set a password Start up Set the startup device Test Test the system Restart Restart the system To start Easy Setup do as follows Power off the computer and remove any diskette from the diskette drive 2 Press and hold F1 then power on the computer Hold F1 until the Easy Setup menu appears Easy Setup Config Date Time Password Start up Test ae A eo nnmnnn 12 31 98 nnnnnnnnnnnnnn nnn
58. d support software Make sure that goes ponrecogmizeiyou If the PC Card is not a modem an ATA a Flash or an SRAM card you PC Card 3 i have the proper client device driver for the card Your PC Card supports PCMCIA Release 2 0 2 01 or 2 10 Refer to the manual that came with your PC Card If your PC Card does not support PCMCIA Release 2 0 2 01 or 2 10 you cannot use PC Card Director Contact your PC Card supplier Your PC Card is working by following the diagnostic instructions for your PC Card if any Chapter 4 Solving Computer Problems 121 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Problem Action The PC Card is recognized by PC Card support software but the Not Ready or Not Configured message is shown Make sure that The PC Card enabler is installed Refer to the manuals supplied with your PC Card If the PC Card is not a modem an ATA a Flash or an SRAM card you have the proper client device driver for the card The resources for the PC Card are correctly reserved Refer to Basic in the Online User s Guide The ATA PC Card does not run correctly If the ATA PC Card is set up in CardSoft Mode there are some cards that the system cannot correctly recognize Change the card driver to Plug and Play as follows 1 2 3 A Start the ThinkPad Configuration program Click on PC Card Slots The PC Card Slots w
59. d to the port replicator This problem might happen when you reinstall Windows 98 or when you initialize the system with Easy Setup Do the following procedure to confirm the settings of Windows 98 i 2 Shut down Windows 98 and power off the computer Connect the AC Adapter to the port replicator and attach the computer to the port replicator 3 Power on the computer and start Windows 98 8 9 Click on Start and move the cursor to Settings and Control Panel Then click on Control Panel and double click on System Click on the Device Manager tab and double click on System Device and PCI Bus Click on the Settings tab and confirm that Use BIOS is selected If not click on USE BIOS Click on IRQ Steering and confirm that check marks are added in checkboxes of Get Use table using ACPI BIOS Get IRQ table using US Specification table and Get IRQ table from Read Mode PCIBIOS 2 1 call If not add check marks in both boxes Click on OK twice Follow the instructions on the screen and restart the computer This problem might also happen when you install a PC Card in a port replicator for the first time To avoid this problem do as follows 1 2 3 4 Click on Start and move the cursor to Settings and Control Panel Click on Control Panel and double click on System Click on the Device Manager tab Click on Refresh and OK 126 IBM ThinkPad 560Z User s Reference Title C79FPMST
60. dates To learn more about IBM PC products and the Year 2000 visit our Web site at http www pc iobm com year2000 The information and tools there can help you with your Year 2000 transition plan especially if you have multiple IBM PCs IBM encourages you to check periodically for updated information The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM PS 2 Operating System 2 RediSafe OS 2 ThinkPad PC Card Director TrackPoint WIN OS 2 Microsoft Windows Windows NT Windows 98 and the Windows 95 flag logo are trademarks or registered trademarks of Microsoft Corporation Intel Pentium and MMX are trademarks or registered trademarks of Intel Corporation in the U S and other countries Other company product and service names which may be denoted by a double asterisk may be trademarks or service marks of others Title C79FPMST CreationDate an 06 22 98 12 26 52 D Notices Electronic Emission Notices Federal Communications Commission FCC Statement ThinkPad 560Z model number 2640 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance
61. de Automatic mode or Customized mode 3 The Display Device buttons Click on one of these buttons to set the display output type to the LCD external monitor or both When making a presentation you can click on the presentation button to disable any system timers such as the LCD turn off timer or the power management mode timers ds The Help button displays online help Chapter 1 Getting Familiar with Your Computer 27 lt Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer 28 9 Only The Exit button Click on this button to save the changes you made and to exit the ThinkPad Configuration window The View Angle buttons Click on the front view or the rear view with or without the port replicator buttons to display the hardware feature locations The Device buttons Click on the button of your choice from the window then set the options for that device from the window that appears If the device is enabled the red indicator next to the button is lit Otherwise it stays off The Default button Click on this button to set the default values for each option and to cancel the changes you just made The Status bar The device name and its status appears in the status bar when you place the cursor on a device button the top portion of the window is displayed when you click on the minimize button in the top right corner IBM ThinkPad 560Z User s Reference TN TN KZ Title
62. de If no external monitor is attached when the computer resumes the LCD remains blank and output is not displayed This restriction does not depend on the resolution value Resolutions Color Depths and Frame Rates The following tables show the resolutions color depths and frame rates available with your computer or external monitor Use these tables to set the display output LCD External Display or LCD External Display When installing an operating system you must install the display driver supplied with the computer to use SVGA mode 54 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Attaching an External Monitor Displaying output on the LCD or on both the LCD and the external monitor LCD or LCD External Display Resolution Supported Color Depth 640x480 16 256 64K and 16M 800x600 256 64K and 16M 1024x768 virtual screen 256 and 64K lt You can use the virtual screen function available with the NOTE ThinkPad Configuration program to display a part of the ey high resolution screen image produced by your computer You can see other parts by moving the screen with the TrackPoint or other pointing device Displaying output on the monitor External Display Resolution Supported Color Depth Frame Rate 640x480 256 16M 64K 60 Hz 75 Hz or 85 Hz 800x600 256 64K 16M 6
63. de first stop the PC Card in the PC Card PCMCIA Properties window as follows 1 Click on Start move the cursor to Settings and click on Control Panel 2 Double click on PC Card PCMCIA 3 From the list select the card you are stopping 4 Click on the Stop button If you remove a communication PC Card from the PC Card slot and then reinsert it later it might not work correctly You need to reboot your computer Chapter 4 Solving Computer Problems 101 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Considerations 102 A USB Connector Consideration If your computer tries to enter suspend mode and the request is rejected the device in the USB connector might be disabled If this occurs do a hot unplug and plug operation for the USB device A CardWizard Consideration If you disabled the PCIC controller and then later reenabled it in the Device Manager correct the CONFIG SYS file as follows before you run the CardWizard 1 2 3 6 7 Click on Start Move the cursor over Programs then click on MS DOS Prompt At the command prompt type cd and press Enter Type edit config sys and press Enter On each line where it occurs in the file remove the following phrase REM by PC Card PCMCIA wizard Do not remove the rest of the line Save the updated CONFIG SYS file Reboot your system Using a Second CardBus Card If a CardBus Card is already configured in your
64. e TrackPoint works like clicking Pressing the TrackPoint again works like double clicking Click on one of the Press means radio buttons to select which button the stick will simulate either the left or the right button For example if you select Left Click you can start a program with the TrackPoint by putting the cursor on the program s icon and applying light pressure on the stick To adjust the pressing timing of the stick set Click Pace If you set the pace too slow you might notice unintended clicks a cursor delay or a dragging delay However if you set the pace too fast you might find Press to Select hard to use Chapter 2 Extending the Features of Your Computer 37 P P PD Title C79FPMST CreationDate 06 22 98 12 26 52 Q Customizing the TrackPoint Setting Sensitivity This function adjusts the force required for both cursor movement and Press to Select Slide toward Firm Touch to increase the force needed to move the cursor and to activate Press to Select Slide toward Light Touch to decrease the force needed to move the cursor and to activate Press to Select 38 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 Increasing Memory 1 26 52 O Increasing Memory Increasing memory capacity is an effective way to make programs run faster You can increase the amount of memory in your computer by installing a dual inline memory module DIMM availab
65. e cursor to Settings and Control Panel Then click on Control Panel 2 Double click on System 3 Click on the Device Manager tab and double click on CD ROM 4 Click on the CD ROM drive name under the CD ROM then click on the Properties button 5 Click on the Settings tab and remove the check mark from the Auto insert notification check box in Options by clicking on it 6 Click on OK and restart the computer Windows NT For Windows NT 4 0 hibernation is not supported if the drive is formatted by NTFS For more information refer to the following Web site http www pc ibm com support If you insert a PC Card into the PC Card slot there might be an X mark in the list of the card information in the PC Card PCMCIA Device window in the Control Panel The X does not affect any function however Chapter 4 Solving Computer Problems 97 Title C79FPMST CreationDate 06 22 98 12 26 52 Considerations 98 IN For Windows 3 1 If a memory shortage or memory error occurs do as follows 1 Unload any unnecessary drivers from the CONFIG SYS file For example unload printer drivers if you do not use a printer 2 Reconfigure the UMB upper memory block using the DEVICEHIGH statement 3 Use the multiple configuration setup for DOS refer to the documents supplied with DOS Use the DOS command command MEM C to review your DOS memory usage occasionally For OS 2 Warp IBM Thi
66. eationDate 06 22 98 12 26 52 Upgrading the Hard Disk Drive Upgrading the Hard Disk Drive You can increase the storage capacity of your computer by replacing the original built in hard disk drive with an optional one You can purchase the option from your IBM reseller or IBM marketing representative Replace the hard disk drive only if you upgrade it or have it NOTE repaired You should not replace it often pe Handling a Hard Disk Drive Do not drop or apply any shock Do not apply pressure to the cover Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk Never remove the drive while the system is operating in suspend mode or in hibernation mode To replace the hard disk drive do the following 1 Power off the computer then disconnect the AC Adapter and all cables from the computer and turn the computer upside down 2 Remove the battery pack gt page 32 Chapter 2 Extending the Features of Your Computer 45 Ts rN KU Title C79FPMST CreationDate 06 22 98 12 26 52 O Upgrading the Hard Disk Drive 3 Remove the coin screw by rotating it counterclockwise with a coin as shown 1 then remove the hard disk drive cover 2 5 Insert the new hard disk drive into the bay Make sure you connect the drive firm
67. ected to the computer Try using the TrackPoint If the TrackPoint works the error might be due to the mouse If your mouse is incompatible with the IBM PS 2 mouse disable the TrackPoint using the ThinkPad Configuration program Note See the manual supplied with the mouse for more information IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Troubleshooting Charts Problem Action The mouse buttons don t work Change the mouse driver to Standard PS 2 Port Mouse and then reinstall PS 2 TrackPoint See Advanced in the Online User s Guide for how to install the driver A number appears when you type a letter All or some keys on the external numeric keypad do not work The numeric lock function is on To disable it press and hold Shift then press NumLk Make sure that the external numeric keypad is correctly connected to the computer All or some keys on the external keyboard do not work To use an external keyboard you need to attach the keyboard mouse connector to the computer Make sure that The keyboard mouse connector is correctly connected to the computer The keyboard connector is connected to the correct side of the keyboard mouse connector If these items are correct disconnect the keyboard mouse connector from the computer and make sure that the operation of the system keyboard is correct If the system keyboard works have the key
68. ector of the keyboard mouse cable 1 and then attach the keyboard mouse cable to the computer You can attach a mouse to the mouse connector of the keyboard mouse cable 2 Keyboard connector P Using the IBM ThinkPad Space Saver Keyboard If you are using the IBM ThinkPad Space Saver Keyboard do not install the device driver supplied with the keyboard The device driver on the computer s utility diskette automatically enables or disables the TrackPoint when the power to the computer is turned on Title C79FPMST CreationDate 06 22 98 12 26 52 Attaching External Mouse Keypad and Keyboard Disabling the TrackPoint The TrackPoint is designed to work simultaneously with another poi nting device such as a mouse attached to the system But some mouse types require the TrackPoint to be disabled before you can use them such as To A mouse that is not fully compatible with the PS 2 mouse connected to the external input device connector A mouse connected to the serial connector A mouse connected to the USB connector disable the TrackPoint 7 Start the ThinkPad Configuration program See ThinkPad Configuration Program on page 25 2 Click on the TrackPoint button 3 Click on Auto Disable for the TrackPoint This setting automatically disables the TrackPoint whenever a mouse is connected to the external input device connector If no external mouse is connected the TrackPoint is ena
69. er Support Line select document 11683 In Canada Call 1 800 465 7999 or 1 800 465 3299 In other countries contact your IBM reseller or IBM marketing representative For more information on how to purchase the Support Line Services In the U S call 1 800 772 2227 In Canada call 1 800 465 7999 In other countries contact your IBM reseller or IBM marketing representative IBM ThinkPad 560Z User s Reference lan va aby Title C79FPMST CreationDate 06 22 98 12 26 52 D Purchasing Additional Services Warranty and Repair Services You can extend your period of ThinkPad EasyServ warranty service For more information on warranty extensions In the U S call 1 888 426 4343 In Canada call 1 800 465 7999 In other countries contact your IBM reseller or IBM marketing representative For more details on service offerings in the U S refer to the EasyServ information under ThinkPad at the following Web site http www pc ibm com us infobrf Chapter 5 Getting Service 149 Title C79FPMST CreationDate 06 22 98 12 26 52 Obtaining IBM Operating System Updates Obtaining IBM Operating System Updates IBM provides update diskettes called ServicePacks or corrective service diskettes CSDs to customers who report a DOS or an OS 2 problem for which there is or will be a corrective program Getting Update Diskettes You can obtain update diskettes from IBM Software Solutions
70. er resource assignment and device driver installation are correct Note To open the Device Manager window click on Start and move the cursor to Settings and Control Panel Click on Control Panel and double click on System Then click on the Device Manager tab in the System Properties window Refer to Testing Your Computer on page 131 and run the diagnostic test for the USB connector Chapter 4 Solving Computer Problems 119 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 PC Card Problems Problem Action The PC Card shows Ready but it does not work correctly Make sure that The system resources reserved for the PC Card do not conflict with other system devices Refer to Advanced in the Online User s Guide The resources reserved for the PC Card match the settings in the application program If you are using a modem card check the COM number I O port address and IRQ level If you are using a network card check the I O port address IRQ level and memory window address To check the resources assigned to the PC Card click on PC Card Slots and the Allocated Resources tab in the ThinkPad Configuration program A system resource conflict occurred when a PC Card was used See Advanced in the Online User s Guide 120 IBM ThinkPad 560Z User s Reference aa Title C79FPMST CreationDate 06 22 98 12 26 52 D Troubleshooting
71. ere is no diskette in the drive have the computer serviced Battery Problems Problem Action The battery pack cannot be fully charged in 3 hours by the power off charging method The battery pack might be over discharged Do the following 1 Power off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the AC Adapter to the computer and let it charge If the battery pack cannot be fully charged in 24 hours use a new battery pack Your computer shuts down before the battery status indicator shows empty Your computer operates after the battery status indicator shows empty Repeat discharging and charging the battery pack at least three times The operating time for a fully charged battery pack is short Repeat discharging and charging of the battery pack three to six times If you still have a problem use a new battery pack Chapter 4 Solving Computer Problems 117 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Problem Action The computer does not operate with a fully charged battery pack The over current protective function in the battery pack might be activated Power off the computer for 1 minute to reset this function then power it back on again A Hard Disk Drive Problem Problem Action The hard disk drive makes an intermittent rattling noise The
72. es window 2 Click on the Monitor tab 3 Make sure you choose the correct monitor 4 Click on OK to close the window The refresh rate is correctly selected by doing the following 1 Click on the Adapter tab 2 Select the correct refresh rate for your monitor If you are not sure select Optimal oo WP If the settings are correct run the tests described in the manual supplied with the external monitor If the tests show that the external monitor is OK have the computer serviced Wrong characters appear Did you install the operating system or application program with the correct on the screen procedure If you did have the external monitor serviced Port Replicator Problems Problem Action The computer hangs Make sure that when you power on or 1 The AC Adapter is connected to the port replicator resume operation The power on indicator of the port replicator is on The computer is securely attached to the port replicator If there is still a problem have the port replicator serviced Chapter 4 Solving Computer Problems 125 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Problem Action The PC Card installed in a port replicator is not recognized and the PC Card slots are unusable Make sure that The AC Adapter is connected to the port replicator The power on indicator of the port replicator is on The computer is securely attache
73. eshooting Chart Page Error codes or messages 106 No error codes or messages 111 Input problems 112 Suspend or hibernation problems 113 LCD problems 116 Indicator problems 117 Battery problems 117 A hard disk drive problem 118 Infrared communication problems 118 A universal serial bus problem 119 PC Card problems 120 A printer problem 123 External monitor problems 124 Port replicator problems 125 Other option problems 127 Software problems 129 Other problems 129 Chapter 4 Solving Computer Problems 105 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Error Codes or Messages Note In the charts x can be any character Message 19990301 19990302 19990305 Incorrect connection of the hard disk drive might cause these error codes to appear Action Your computer can t find the startup drive Do the following 1 Power off the computer 2 Press and hold F1 then power on the computer to start Easy Setup Hold F1 until the Easy Setup menu appears 3 Select the Start up icon If you are unable to set the startup sequence have the computer serviced 4 Check the devices in the startup sequence box Is the default drive listed in the startup sequence box Yes Exit this window and power off the computer No Select the Reset icon 5 Is an operating system installed Yes Go to step 7 No Install the operating system in your computer 6 After you install the operating system p
74. for information on installing a new operating system and device drivers You can get the ThinkPad device drivers by using the Diskette Factory Before installing a new operating system do the following 1 Print the software installation section of Advanced in the Online User s Guide 94 IBM ThinkPad 560Z User s Reference TS rN KU Title C79FPMST CreationDate 06 22 98 12 26 52 O Frequently Asked Questions b 2 Make backup diskettes of the device drivers and applications for your new operating system with the Diskette Factory For more information Using the Diskette Factory on page 133 3 Make a DOS system diskette that has the DOS FDISK COM and FORMAT COM utilities and the CD ROM device driver for DOS How can l use the Recovery CD to reload my factory installed ThinkPad operating system and applications a gt Using the Recovery CD on page 135 Chapter 4 Solving Computer Problems 95 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Considerations Considerations 96 IBM ThinkPad 560Z User s Reference This section discusses considerations you should be aware of and some limitations For Windows 98 In Windows 98 it takes longer to enter suspend mode and resume normal operation than it does in Windows 95 This performance difference is a result of Windows 98 not the ThinkPad features For more information about Windows 98 see the following Web site http www ibm com
75. g Lost or Damaged Software 133 Using the Diskette Factory 133 Using the ThinkPad Customization CD 133 Using the Recovery CD 135 gt Copyright IBM Corp 1998 87 Title C79FPMST CreationDate 06 22 98 12 26 52 Frequently Asked Questions Frequently Asked Questions 88 IBM ThinkPad 560Z User s Reference This section addresses frequently asked questions Go to the page indicated in the following chart and do the specified action Questions Page How can stop the screen from blanking 90 How can set the infrared port 90 How can set the serial connector 91 How can switch the TrackPoint and mouse 92 How can set the display resolution 92 How can set the external monitor 93 How can maximize battery life 94 How can install the operation system 94 How can use the Recovery CD 95 lan Title C79FPMST CreationDate 06 22 98 12 26 52 O Frequently Asked Questions To solve the problems discussed in this section you need to use the ThinkPad Configuration program To start the ThinkPad Configuration program find the ThinkPad icon on the taskbar then double click on the icon The ThinkPad Configuration program window appears Display device Infrared prre ETEL TrackPoint Serial port Note You can also open the ThinkPad Configuration program as follows 1 Click on Start 2 Move the curso
76. g Your Personal Data 80 Deleting the Personalization Window 83 WSiNng LOCKS acd Ve y S eRe ok yD ee M u A 84 Using the Security Screw 2 2 2 0 20 008 85 Chapter 4 Solving Computer Problems 87 Frequently Asked Questions 00 88 Considerations 2 96 Using Power Management 101 Using a PO Card C uu l tu aaa sas a 2 hou o eaba 101 A USB Connector Consideration 102 A CardWizard Consideration 102 Using a Second CardBus Card 102 Using an External Condenser Microphone 102 Using the NetMeeting Software 103 Troubleshooting Guide 200 4 104 Troubleshooting Charts 022000 4 105 Error Codes or Messages 106 No Error Codes or Messages 111 Input Problems s a A A U a a Y ia A K Ua 112 Suspend or Hibernation Problems 113 LCD Problems 0 00000 eee 116 Indicator Problems aaa aaa 117 Battery Problems srat uyu eee s 3 ce eA q 117 A Hard Disk Drive Problem 118 Infrared Communication Problems 118 A Universal Serial Bus USB Problem 119 PC Card Problems Q S Sa s 120 A Printer Problem 123 External Monitor Problems 124 Port Replicator Problems
77. good working order and at least functionally equivalent to the item replaced It is your responsibility to Copyright IBM Corp 1998 161 lt p lan A ay Title C79FPMST CreationDate 06 22 98 12 26 52 D Product Warranty S D 1 obtain authorization from the owner for example your lessor to have IBM or your reseller service a Machine that you do not own 2 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provide b secure all programs data and funds contained in a Machine c inform IBM or your reseller of changes in a Machine s location and d for a Machine with exchange service remove all features parts options alterations and attachments not under warranty service Also the Machine must be free of any legal obligations or restrictions that prevent its exchange and 3 be responsible for loss of or damage to a Machine in transit when you are responsible for the transportation charges Extent of Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unless IBM specifies otherwise IBM provides non IBM machines on an AS IS basis However non IBM manufacturers may provide their own warranties to you Misuse accident modification unsuitable physical or operating environment improper maintenance by you removal of product labels or parts identification labels or failure caused b
78. h the communication software application or the cable or device attached to the serial connector Check the online help system for your communication software if the cable and attached device appear to be working properly Chapter 4 Solving Computer Problems 91 Title C79FPMST CreationDate 06 22 98 12 26 52 Frequently Asked Questions 92 How can I use an external mouse when I am at my desk but then use the TrackPoint when am away from my desk The TrackPoint has an auto disable setting that disables it when you power on or restart the computer with an external mouse attached When you want to enable the TrackPoint remove the external mouse then restart the computer Note You can set up the TrackPoint manually with the ThinkPad Configuration program as follows 1 Start the ThinkPad Configuration program 2 Click on the TrackPoint button 3 Select enable disable or auto disable 4 Click on OK IBM ThinkPad 560Z User s Reference Why do I not get the highest possible resolution out of my external monitor when am using the LCD and external monitor at the same time You can set any resolution for either the ThinkPad LCD or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the ThinkPad LCD you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint or other pointing device Yo
79. hard disk drive password provides the following security features You need to type the hard disk drive password at startup lf the hard disk drive is moved to another computer the hard disk drive password must be typed at startup Therefore unauthorized users cannot access your hard disk even if the drive is removed from the computer lf you have not set a supervisor password the hard disk drive password is required when the computer resumes from suspend mode If you put a check mark in the Prompt for password when computer goes off standby check box in the Power Management Properties window you are required to use the Windows 98 logon password to resume from suspend mode Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords Supervisor password The supervisor password is a tool provided for the system administrator to control many ThinkPad computers The supervisor password is set by the system administrator and it is not required for users Users can start the computer without providing the supervisor password The supervisor password is required only to access Easy Setup It provides the following security features Only a system administrator can access Easy Setup If a supervisor password is set a password prompt appears if you try to start Easy Setup You can use a power on password to protect your data from unauthorized use The system administrator can use the superviso
80. he same character If you type a wrong character use the Backspace key to erase it and then type the correct one Chapter 3 Protecting Your Computer 71 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords 5 Press Enter The Password Confirmation window appears 6 Type your password again to verify it then press Enter again The following window appears if you are setting the NOT hard disk drive or the supervisor password reminding you to Sy write down the password and keep it in a safe place Your password is set 72 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords b P Do Not Forget Your Password If you forget your hard disk drive or supervisor password there is no way to reset your password or recover data from the hard disk You have to take your computer to an IBM reseller or an IBM marketing representative to have the hard disk or the system board replaced Proof of purchase is required and an additional charge might be required for the service Neither an IBM reseller nor IBM marketing representative can make the hard disk drive usable Chapter 3 Protecting Your Computer 73 lt p AA AN K Title C79FPMST CreationDate 06 22 98 12 26 52 O Using Passwords Changing or Removing a Password This securi
81. he availability of the service and its name might vary by country Enhanced PC Support Line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network Technical support is provided for IBM computers and IBM or non IBM options operating systems and application programs on the supported products list This service includes technical support for the following Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Assistance with the preloaded operating system Using selected application software and games Tuning performance such as memory management Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service for a single incident or for multiple incidents For more information about purchasing the Enhanced PC Support gt Ordering Support Line Services on page 148 Client Support Line Client support is available to provide assistance with the following Installation and configuration of clients Identification of system problems related to the client in a network environment 146 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Purchasing Additional Services b Assistance with client network interface cards and options You can purchase this service on a one time
82. he infrared port 90 IBM ThinkPad 560Z User s Reference lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Frequently Asked Questions After your infrared port is enabled you can use it as a communication port If it does not work properly you might have a problem with your communication software or the device that you are trying to communicate with Check the online help for your communication software if the other device appears to be working properly How can I use my serial connector as a communication port If the serial connector is disabled you must enable it before you can use it again To enable your serial connector do as follows 1 Save your work and any program you are using 2 Start the ThinkPad Configuration program 3 Click on the Serial Port button 4 Click on Enable A Warning might appear that the hardware resource is being used by another communication device 5 Click on Disable Device Another Warning window prompts you to restart your computer 6 Click on OK The computer restarts Notes 1 If you check your serial connector and it is already enabled you can use it immediately without changing any settings 2 You can disable your computer s infrared port to free resources for another communication device such as the serial connector After your serial connector is enabled you can use it as a communication port If it does not work properly you might have a problem wit
83. hile the computer is in suspend mode or hibernation mode If no external monitor is attached when the computer resumes the LCD remains blank and output is not displayed This restriction does not depend on the resolution value Your computer does not enter suspend or hibernation mode Check if the any option has been selected to disable your computer from entering suspend or hibernation mode For more information 3 Basic in the Online User s Guide 114 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Troubleshooting Charts Problem Action The computer does not enter hibernation mode with the Fn F12 key combination Enable hibernation mode as follows For Windows 98 Start the ThinkPad Configuration program e 2 Click on Power Management s 3 Click on the Hibernation tab 4 Click on the Enable hibernation button 5 Click on the Create Now button The computer cannot enter hibernation mode if you are using one of the IBM communication PC Cards To enter hibernation mode stop the communication program and then remove the PC Card or turn off power on the PC Card slot using the Control Panel For Windows NT Note You must format your hard disk with the FAT format system to use hibernation mode in Windows NT If you format your hard disk with NTFS the Windows NT default format you cannot use hibernation mode Start
84. indow appears Click on Device Manager The System Properties window appears Double click on PCMCIA Socket Click on PCMCIA Card Services The PCMCIA Card Service Properties window appears Click on Driver tab and then the Update Driver button The Update Device Driver Wizard window appears Follow the instructions on the screen The PC Card is installed and configured but it does not work Modem card Make sure all settings in the Modem Control panel and in your communication application correspond and are correct SCSI card Make sure the correct driver for the SCSI card is installed Note SCSI cards can be inserted while you are operating your computer however it is recommended that you insert them at boot time Network card Make sure all network components are correctly installed Combo card Make sure the correct driver for the Combo card is installed Reboot the system and then insert the Combo card 122 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Troubleshooting Charts A Printer Problem Problem Action The printer does not work Make sure that The parallel connector is enabled 1 Start the ThinkPad Configuration program 2 Click on Parallel Port 3 Select Enable 4 Click on OK The printer is turned on and ready to print The printer signal cable is connected to the correct connector
85. ing System Updates 150 Getting Update Diskettes 150 Ordering Publications o oo aa 150 Appendix A Features and Specifications 151 Features ka adun a e ha SO Ee ee we ok bes 151 Specifications 2 44 suq s a e544 oe ee wee Be ae 153 IBM Power Cords so va y alus w G C 0000 eee eee 154 Appendix B Handling Tips 157 Appendix C Product Warranty and Notices 161 Notices face beck hts 3 ie a i al 163 Year 2000 Readiness and Instructions 163 Trademarks 20000 002202005505 164 Electronic Emission Notices 165 Glossary Za puyu 2 Ge a as Bate oe Bete as 167 Contents ix x Title C79FPMST CreationDate 06 22 98 12 26 52 Index IBM ThinkPad 560Z User s Reference 171 Title C79FPMST CreationDate 06 22 98 12 26 52 a About This Book This book contains information that will help you operate the IBM ThinkPad 560Z computer Be sure to read the ThinkPad Setup Guide and Chapter 1 of this book before using the computer Chapter Getting Familiar with Your Computer acquaints you with the basic features of your computer Chapter 2 Extending the Features of Your Computer provides information on installing options and using your computer s high technology features Chapter 3 Protecting Your Computer provides information on using passwords identifying yourself with the Personalization Editor
86. ing normal operation This heat is a function of the level of system activity and battery charge level ThinkPad Do s Store your CD ROM drive in the CD carrying case and the diskette drive in its enclosure When installing your hard disk diskette or CD ROM drive follow the instructions in this book and apply pressure only where needed on the device Treat your computer like a precision piece of electronic machinery Retain and store packing materials safely out of reach of children to prevent the risk of suffocation from plastic bags Copyright IBM Corp 1998 157 Title C79FPMST CreationDate 06 22 98 12 26 52 Handling Tips P Register your ThinkPad products with IBM refer to the Setup Guide This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables IBM to notify you about possible upgrades Check the IBM Web pages at http www pc ibm com periodically to get current information about your computer Cleaning Your Computer Occasionally clean your computer as follows Use a soft cloth moistened with nonalkaline detergent to wipe the exterior of the computer Don t spray cleaner directly on the display or keyboard Gently wipe the LCD with a dry soft cloth Carrying Your Computer When carrying your computer follow these instructions to prevent possible damage to your computer and data Remove any media from the CD ROM drive or diskette drive Turn off all at
87. int on page 36 10 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer b The TrackPoint consists of a stick on the keyboard and a pair of click buttons below the keyboard Movement of the cursor on the screen is controlled by the amount of pressure you apply to the nonslip cap on the stick in any direction parallel to the keyboard the stick itself does not move The speed at which the cursor moves corresponds to the pressure you apply to the stick The function of the click buttons corresponds to the left and right mouse buttons on a traditional mouse and depends on the software you are using Left click button Right click button If you are not familiar with using the TrackPoint these instructions will help you get started Place your hands in the typing position and press gently with either index finger on the stick in the direction you want the cursor to move Pressing the stick away from you moves the cursor up the screen pressing it toward you moves the cursor down the screen You can also move the cursor side to side by pressing sideways lt The cursor might drift This is not a defect Do not use the NOTE TrackPoint until the cursor stops moving Chapter 1 Getting Familiar with Your Computer 11 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer 12 Stick Cursor
88. ions may include additional parts and associated replacement parts that are provided on an exchange basis All removed parts become the property of IBM and must be returned to IBM Replacement parts assume the remaining warranty of the parts they replace If a Machine does not function as warranted during the warranty period IBM or your reseller will repair or replace it with a Machine that is at least functionally equivalent without charge If IBM or your reseller is unable to do so you may return it to your place of purchase and your money will be refunded If you transfer a Machine to another user warranty service is available to that user for the remainder of the warranty period You should give your proof of purchase and this Statement to that user Warranty Service To obtain warranty service for the Machine you should contact your reseller or call IBM In the United States call IBM at 1 800 772 2227 In Canada call IBM at 1 800 565 3344 You may be required to present proof of purchase Depending on the Machine the service may be 1 a Repair service at your location called On site or at one of IBM s or a reseller s service locations called Carry in or 2 an Exchange service either On site or Carry in When a type of service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours The replacement may not be new but will be in
89. is on and you are working under battery power change the battery to a fully charged one or change your power source to ac power If you still have a problem press the power shutdown switch using the tip of a ballpoint pen The computer does not start from a diskette Make sure that the startup sequence in Easy Setup is set so that the computer starts up from the diskette drive see page 20 Chapter 4 Solving Computer Problems 129 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Problem Cause or Action Performance degrades when the computer gets hot during use The processor speed might decrease under the following conditions Use in a hot environment High powered processing that requires high power consumption This is not a defect The ThinkPad Configuration window does not appear correctly in the Windows NT environment Uninstall Active Desktop if Internet Explorer Version 4 0 is installed Or Close the ThinkPad Configuration window and restart it This solves the problem temporarily 130 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Testing Your Computer Testing Your Computer If you still have a problem with your computer after using the Troubleshooting Charts test the computer using the Easy Setup Test function To test your computer do the following Press and hold F1 then powe
90. ith NTFS format for Windows NT 97 IBM Bulletin Board System 143 increasing storage capacity 45 indicator 6 problems 117 infrared port enabling 90 problems 118 input problems 112 installing memory 40 PC Card 56 software 94 International Warranty Service Certificate 142 K keyboard See external keyboard keyboard function Fn key 13 numeric keypad 16 Title C79FPMST CreationDate 06 22 98 12 26 52 keyboard function continued TrackPoint 10 L LAN remote operation enabling 23 LCD problems 116 switching to external monitor 14 turnoff timer disabling 90 location bottom view 5 front view 2 rear view 4 lock mechanical 84 memory 39 increasing 45 installing 40 removing 43 shortage for DOS 99 for Windows 3 1 98 microphone using 102 modem PC Card restrictions 60 setting for OS 2 99 monitor See external monitor mouse See external mouse See TrackPoint muting microphone 103 sound 15 N NetMeeting 103 network administration enabling 23 Network Support Line 147 numeric keypad setting external 47 numeric keypad setting continued keyboard 16 O online services 144 Online User s Guide using 29 operating system reinstalling 30 option problems 127 P password 68 changing 74 character setting 71 displaying prompt 69 entering 69 removing 74 setting 70 supervisor authority 78 PC Card installing 56 modem using 60 restrictions 60 setting for OS 2 99 problems 120
91. kPoint on page 51 If you want to use both the external numeric keypad and mouse at the same time first connect the keypad cable to the computer then connect the mouse cable 1 to the connector at the rear of the keypad You can remove the keypad cover and use it as a stand for the keypad 48 IBM ThinkPad 560Z User s Reference lt p D Title C79FPMST CreationDate 06 22 98 12 26 52 Attaching External Mouse Keypad and Keyboard Attaching an External Keyboard and Mouse Qa ss CG A W E w J lt gt Mouse External Keyboard If you want to attach an external keyboard to your computer do the one of the following Use the optional keyboard mouse cable Use an optional port replicator The external keyboard will not work if it is connected directly to the computer s external input device connector See the Options by IBM Catalog supplied with your computer for details about the options When the external keyboard is attached the following keys are not available Numeric keypad on the computer keyboard External numeric keypad Instead use the numeric keypad on the external keyboard Chapter 2 Extending the Features of Your Computer 49 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Attaching External Mouse Keypad and Keyboard 50 IBM ThinkPad 560Z User s Reference To attach the external keyboard power off the computer attach the keyboard to the keyboard conn
92. kette drive connector is where you connect the cable of the external diskette drive The fan louver allows the inside of the computer to stay cool Do not place anything in front of the louver that might block air flow The cooling fan starts at power on and then stops and starts alternately depending on the temperature inside the computer The power switch turns the computer on and off IBM ThinkPad 560Z User s Reference The security keyhole is used with a mechanical lock The power jack is where the AC Adapter cable is connected The external input device connector is used to attach a mouse external keyboard or external numeric keypad to the computer The Universal Serial Bus USB connector allows you to connect any device 11 that conforms to the USB interface Many recent digital device comply to this new standard The serial connector is where you connect a 9 pin serial device cable The parallel connector is where you connect a parallel printer signal cable The external monitor connector is where you attach the external monitor The connector cover is removable Title C79FPMST CreationDate 06 22 98 12 26 52 1 Bottom View with Battery Installed The power shutdown switch is used to turn the computer off when an application locks up or the computer will not accept any input Use the tip of a pen to press this switch The expansion connectors allow you to connect
93. l setting Regardless of the setting try to observe as many of the tips for proper usage as possible Sitting properly and using adequate lighting for example will help you maintain desirable comfort and performance levels Questions about vision IBM s visual display screens are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Appendix B Handling Tips 159 Title C79FPMST CreationDate 06 22 98 12 26 52 Handling Tips 160 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 D Product Warranty D Appendix C Product Warranty and Notices International Business Machines Corporation Armonk New York 10504 Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use and not for resale from IBM or an IBM authorized reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them Machines are subject to these terms only if purchased in the United States or Puerto Rico or Canada and located in the country of purchase If you have any
94. le as an option Different capacities of DIMM up to 64 MB are available You can install a DIMM directly in the memory slot on the bottom of the computer Your computer memory capacity can be expanded up to 96 MB 32 MB base memory and a 64 MB DIMM option or 128 MB 64 MB base memory and a 64 MB DIMM option Pf Your computer supports the 60 ns extended data output dynamic random access memory EDO DRAM card only It does not support the 70 ns EDO DRAM card or the synchronous dynamic random access memory SDRAM card The appropriate memory option can be purchased through your IBM reseller or IBM marketing representative Chapter 2 Extending the Features of Your Computer 39 Ca J Title C79FPMST CreationDate 06 22 98 12 26 52 Increasing Memory 40 Installing the DIMM To install the DIMM do the following Power off the computer then disconnect the AC Adapter and all cables from the computer 2 Close the LCD turn the computer over and then remove the battery pack 3 Loosen the screw on the memory slot cover then remove the cover IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Increasing Memory D 4 Install the DIMM into the memory slot N a Find the notch on the side of the DIMM a DIMM do b With the notched end of the DIMM toward the right side MONOMO TE COMA a of the socket insert the DIMM at an angle of approximately 20 into the socket
95. lletin boards and messaging areas electronic conferences and searchable databases available in several of the most popular online information services Bulletin boards and online services contain information on many topics such as PC user groups PC questions and answers OS 2 topics Problem solving Technical information Hardware and software configurations Networking The IBM Bulletin Board System BBS can be reached 24 hours a day 7 days a week Modem speeds of up to 14 400 baud are supported Long distance telephone charges might apply Chapter 5 Getting Service 143 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Customer Support and Service To access the BBS call In the U S 1 919 517 0001 For Canada call the center closest to you 905 316 4255 Markham Ontario 514 938 3022 Montreal 416 492 1823 Toronto 604 664 6466 Vancouver Commercial online services that have information on IBM products are CompuServe Use the GO word ThinkPad Prodigy Use the Jump command type IBM and select PC Product Support America Online Use the Go to keyword IBM You can also contact us on the Internet for answers to your technical support questions If you link to our support home page you can search for technical tips download update drivers and find out about many other things You can visit the site at the following URL http www pc ibm com support 1
96. lso attach the ThinkPad 560 Port Replicator to your TI computer The port replicator works only with ac power You cannot use the port replicator with battery power from the computer Do not remove the AC Adapter while you are using the port replicator Removing it during use might cause the computer to malfunction Chapter 2 Extending the Features of Your Computer 63 Title C79FPMST CreationDate 06 22 98 12 26 52 Using a Port Replicator 64 IBM ThinkPad 560Z User s Reference P For Windows 98 You can dock or undock the computer while the computer is in suspend mode or when the computer power is turned off For example when undocking the computer you have the following alternatives Select Eject PC in the Start menu suspend mode or Press the Eject Request button of the port replicator suspend mode or Power off the computer and close the LCD Do not dock or undock when the computer is in hibernation mode For Windows NT You can dock or undock the computer only when the computer power is turned off Power off the computer and close the LCD If the power on indicator of the computer or the port replicator does not turn on press Fn Title C79FPMST CreationDate 06 22 98 12 26 52 D Using a Port Replicator Enabling the CardBus Sockets for Windows 98 The port replicator might not function properly if you attach a computer to it that is in suspend mode In such a
97. ly lt Do not use force when inserting the hard disk drive into the bay NOT The connector is sensitive and it might get damaged 6 Replace the hard disk drive cover and reinstall the screw 7 Put the battery pack into your computer page 32 8 Turn the computer right side up and power it on You can replace the coin screw with a security screw to prevent the hard disk drive from being removed easily For more information gt Using the Security Screw on page 85 46 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Attaching External Mouse Keypad and Keyboard Attaching an External Mouse Keypad and Keyboard This section explains how to attach an external mouse external numeric keypad and external keyboard to your computer Attaching an External Mouse or Numeric Keypad You can attach an external mouse or numeric keypad to the external input device connector U on the rear of the computer Mouse Numeric Keypad If you want to attach the mouse attach it directly to the external input device connector as shown Chapter 2 Extending the Features of Your Computer 47 AN Title C79FPMST CreationDate 06 22 98 12 26 52 O Attaching External Mouse Keypad and Keyboard N You can use both the IBM PS 2 Miniature Mouse and the TrackPoint as an input device To connect a mouse other than an IBM PS 2 Miniature Mouse gt Disabling the Trac
98. ly connected to your computer The option passes its own test If the option came with its own test instructions use those instructions to test the option There is no system resource conflict see Advanced in the Online User s Guide If these items are correct and the test program did not find the problem have the computer and option serviced Chapter 4 Solving Computer Problems 127 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Problem Action The serial connector does not work Make sure that the serial connector is enabled by doing the following For Windows 98 1 O GC P 6 Start the ThinkPad Configuration program L Click on Serial Port EF Select Enable Click on Device Manager Check the ports in the Device Manager window and make sure the settings are correct Click on OK For Windows NT 1 2 3 Start the ThinkPad Configuration program Click on Serial Port E Select Enable then select COM1 COM2 COM3 or COM4 4 Click on OK 128 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Troubleshooting Charts Software Problems Problem Action An application does not run correctly Check the following to make sure that the problem is not being caused by the application Your computer has the minimum required memory to run the application Refer
99. module directory A type of file containing the names and controlling information for other files or other directories Diskette Factory The preload program for creating the installation diskettes of the device drivers and the operating system DMA Direct memory access The transfer of data between memory and input output units without processor intervention double click To press and release a mouse button twice within a time frame defined by the user without moving the pointer off the choice DRAM Dynamic random access memory DSP Digital signal processor ECP Extended Capability Port EDO DRAM Enhanced data output dynamic random access memory EGA Enhanced graphics adapter 168 IBM ThinkPad 560Z User s Reference EIA Electronics Industries Association EIA 232D An EIA interface standard that defines the physical electronic and functional characteristics of an interface line that connects a communication device and associated workstation It uses a 25 pin connector and an unbalanced line voltage EMS Expanded memory specification FAQ Frequently asked questions fax 1 Facsimile machine 2 A transmitted document from a facsimile machine FDD Floppy disk drive fixed disk In personal computing fixed disk is synonymous with hard disk Flash memory Electrically rewritable storage folder A file used to store and organize documents fuel gauge An indicator on the screen tha
100. mory size was changed re create the hibernation file 196 hibernation error The computer cannot read the hibernation file Have the computer serviced 225 unsupported memory The installed DIMM is not supported Note The ThinkPad 560Z computer supports EDO DRAM only It does not support SDRAM keyboard error 2xx Make sure that the DIMM option is correctly installed memory error 30x Make sure that no object is placed on the keyboard or on the external keyboard if you have one Power off the computer and power off all attached devices Power on the computer first then power on the attached devices If you still have a problem do the following If an external keyboard is connected do the following Power off the computer and disconnect the external keyboard then power on the computer Make sure that your keyboard operation is correct If it is have the external keyboard serviced Make sure that the external keyboard is connected to the correct connector Test the computer by selecting the Start icon in the Easy Setup Test submenu If the computer stops during the test have the computer serviced 6xx diskette error Have the computer serviced 11xx serial port error Have the computer serviced 12xx infrared error Have the computer serviced 17xx Have the computer serviced hard disk error 1801 The attached port replicator is no
101. n related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp N NU Title C79FPMST CreationDate 06 22 98 12 26 52 Thank You for Selecting an IBM ThinkPad 560Z Computer The thin and light IBM ThinkPad 560Z computer is designed to satisfy your mobile computing needs We hope you enjoy its fast processing power brilliant display and flexible communication capability lan AN aby Title C79FPMST CreationDate 06 22 98 12 26 52 D Functional Highlights Ultra portability The slim computer has excellent portability to assist you anytime and anywhere High speed processor The Intel Pentium Il processor enables high speed data processing and provides advanced performance Large capacity hard disk drive The large customer upgradable hard disk drive provides for your demanding data storage needs It can be optionally upgraded or you may choose to have a secondary hard disk drive SVGA color LCD The 12 1 inch TFT thin film transistor display provides clear and brilliant color text and graphics Easy to use keyboard and pointing device The full size full stroke keyboard and the TrackPoint with Press to Select function increase your effectiveness and productivity in the office or on the road Lithium ion battery pack The long battery life and fast recharging extend the operating time of your computer further contributing to ul
102. n the screen 174 device configuration error Make sure that the hard disk drive is connected correctly If the problem persists have the computer serviced 175 177 178 Have the computer serviced EEPROM error 183 The password entered at the supervisor password prompt is invalid Check your invalid password error supervisor password 184 The password entered is invalid invalid password error Power off the computer and wait at least 5 seconds then power it on again and type the correct password 185 The startup sequence is not valid Power off the computer and wait at least 5 startup sequence error seconds then power it on again to reset the startup sequence in Easy Setup 190 The computer powered off because the battery is low critical low battery error Connect the AC Adapter to the computer and charge the battery pack or replace the battery pack with a fully charged one 192 cooling fan error Have the computer serviced Chapter 4 Solving Computer Problems 107 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Message Action 195 hibernation error The system configuration differs between the time your computer entered hibernation mode and the time it exited this mode and your computer cannot resume normal operation Change the system configuration to what it was before your computer entered hibernation mode If the me
103. nced EtherJet Feature option The Network submenu appears where you can enable or disable the Wake on LAN function Wake Enable Disable 1 2 3 4 2 See SO amp FDD 1 HDD 1 Network FDD 2 PCMCIA If Wake on LAN is enabled the network administrator can power on remote machines connected in a LAN using remote network management software Disable the function if your computer is not under system management of a network administrator For more information System Management in the Online User s Guide 3 Move the cursor to the Reset icon and click on it Chapter 1 Getting Familiar with Your Computer 23 Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer 4 Select the first device you want for the startup sequence then click on it The device moves up to box 1 You cannot set a hard disk drive before a PC Card If you are using a remote program loading RPL system through a token ring card or some other network card do the following a Select Network in either the Power On or the Network submenu and click on it The Speed menu appears b If you are using a token ring card select the speed you want 4 or 16 and click on it then press Enter If you are using a network card other than a token ring card such as an Ethernet card you need not specify the RPL speed Press Esc to exit this menu 5 Repeat these steps fo
104. nd press Enter to use the computer see page 70 If the power on password is not accepted a supervisor password might have been set Type the supervisor password and press Enter If you still have a problem have the computer serviced The hard disk drive password prompt af A hard disk drive password is set Type the correct password and press Enter to use the computer see page 70 If you still have a problem have the computer serviced Chapter 4 Solving Computer Problems 109 Ca Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Message Action The Test submenu Select the Start icon and follow the instructions to test your system If you cannot complete the test have the computer serviced If the test does not find the problem but the problem persists see if you can find your problem in the Troubleshooting Charts If the test ends in an error note the error code and have the computer serviced An error was found during POST Press Enter then select Start from the Test submenu and run the test If the test ends in an error note the error code and have the computer serviced Power off the computer and start Easy Setup then select Test to test the computer If the test ends in an error note the error code and have the computer serviced You can start the operating sys
105. ndows 95 Windows 98 If the PC Card Installation Diskette did not come with the computer create it using the Diskette Factory program For DOS If a memory shortage or memory error occurs do as follows 1 Try the same actions as described for Windows 3 1 2 Unload any unnecessary programs from the WIN INI file for example FUELWIN for ac operations Chapter 4 Solving Computer Problems 99 I Title C79FPMST CreationDate 06 22 98 12 26 52 Considerations You can use the ThinkPad Configuration program from the DOS prompt To start the program do the following 1 Click on Start then click on the DOS Prompt icon The DOS prompt window appears 2 Type PS2 at the DOS prompt The ThinkPad Configuration online help window appears C gt PS2 C Copyright IBM Corp 1993 1998 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Command Syntax PS2 Parameter1l Parameter2 Parameter3 Following are available Parameter1l For the complete command syntax type PS2 Parameter 1 Power Management related 3 Select an item from the menu and follow the instructions on the screen to set the features You can also create a batch file like the one shown to match your operating environment The following sample batch file sets a longer battery operating time
106. ng 1 Move the cursor to Settings and Control Panel Click on Control Panel and then double click on Display Select the Settings tab in the Display Properties window Click on the Advanced button Click on the Monitor tab Click on the Change button NO oR WP Click on Start The Update Device Driver Wizard appears Follow the instructions on the screen by selecting Display a list of all the drivers in a specific location so you can select the driver you want and then Show all hardware Select Manufacturers and Models for your monitor 10 11 12 Click on OK to close the Advanced Property window Set Color and Screen area in the Display Properties window Click on the OK button 124 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 D Troubleshooting Charts Problem Action The screen is unreadable Make sure that PSECU The display driver is installed correctly by doing the following 1 Click on Start Move the cursor to Settings and Control Panel Click on Control Panel and then double click on Display Select the Settings tab in the Display Properties window Click on Advanced Click on the Adapter tab Make sure that it shows NeoMagic MagicGraph 128XD The monitor is set correctly by doing the following 1 Click on the Advanced button in the Settings tab in the Display Properti
107. nge the date and time do the following Move the cursor to any field Year Month Day Hour Minute Second then type the date and time FA Instead of typing you can place the pointer on any of the arrow icons 4 A V or 4 to adjust the date and time NOTE S Clicking on the double arrow icon scrolls the numbers faster 2 Click on OK to save the changes or on Cancel to cancel them FA You can also set the current date and time with the application NOTE included with the operating system installed in your computer Clicking on the Password button displays the Password submenu which you can use to set the power on password hard disk password and supervisor password For more information P Using Passwords on page 68 An open lock icon shows that a password has not been set yet Clicking on the Start up button displays the Start up submenu which you can use to change the startup or boot sequence For example if you have different operating systems on different replaceable hard disk drives or PC cards you can have the system boot up from one of these devices 20 IBM ThinkPad 560Z User s Reference lt p D Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer To change the startup sequence do the following N 7 Click on Start up in the Easy Setup menu The You must be extremely careful not to specify a wrong device during a copy save or a form
108. nkPad 560Z User s Reference If you have formatted your drive using high performance file system HPFS and your system has more than 64 MB memory installed hibernation mode is not supported If the COM port does not work even though you have set it up correctly with the ThinkPad Configuration program do as follows Open System Setup Select Hardware Manager Select a folder from the menu Select Properties In the default pull down menu select No Hardware Detection If it has already been selected change the setting Open the ThinkPad Configuration program Set the COM port as desired Restart the system ARON OND Title C79FPMST CreationDate 06 22 98 12 26 52 Considerations If you receive incoming faxes or mail under OS 2 you must set the modem settings in the fax application to one of the following Hardware FIFO enabled Hardware Flow Control on UART 16550A modem In OS 2 FaxWorks for example select Utilities Settings Modem Type and Use HW FIFO 16550A If you do not set your modem to one of these settings you will not be able to receive an incoming fax or an incoming call in suspend mode If you do not have the PC Card device driver for OS 2 but you have one for DOS your PC Card might run in the VDM virtual DOS machine environment Refer to the Online User s Guide for setting the VDM and the sample configuration files on the PC Card Installation Diskette for OS 2 Wi
109. nkPad Customization CD is compatible with Internet Explorer Version 4 0 or later Some functions are available in other Web browsers See the instructions printed on the CD label for more information The following features are included Getting Started Use this page for first time setup such as registration and ThinkPad personalization System Customization Use this page for doing the following Reinstalling a software application for Windows 98 Reinstalling a hardware device driver for Windows 98 Installing all hardware device drivers when installing Windows 95 Installing all hardware device drivers when installing Windows NT News and Updates This page has all of the latest tools and links to the IBM Web site for system information service and support information and other information Online Library In case you do not have the Online User s Guide on your hard disk drive you always have a copy on your ThinkPad Customization CD Using the ThinkPad Customization CD This page contains an overview of ThinkPad Customization CD IBM ThinkPad 560Z User s Reference J Title C79FPMST CreationDate 06 22 98 12 26 52 O Recovering Lost or Damaged Software Using the Recovery CD The Recovery CD package consists of a boot diskette and a CD ROM containing the original preinstalled image You need an external CD ROM drive N a NO U CD ROM drive that is compatible with your computer This CD delete
110. nnnnnnnn J Restart Pentium amp II Processor UUID nnnnnnnn nnnn nnnn nnnn nnnnnnnnnnnn 3 Move to an icon you want to change using the arrow keys or the TrackPoint and click on the icon A submenu is displayed Chapter 1 Getting Familiar with Your Computer 17 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer 4 Change the items you wish to change 5 Click on Exit to exit from the submenu 6 Click on Restart to exit from the Easy Setup menu Your computer restarts P Changing the Screen Color You can change the color of the Easy Setup menu by pressing the Ctrl PgUp keys or by pressing the Ctrl PgDn keys To return to the original color press the Ctrl Home keys Clicking on the Config button displays the following Config submenu which provides information about the installed memory and system board Config Opo Memory SystemBoard Network 000 Quick Boot Initialize Exit of The Memory button shows the amount of memory installed and available mi The System Board button provides information on the system board installed The Network button enables or disables the Wake on LAN and BJ Flash over LAN function You can use these functions only with
111. o remove the password enter the current password and press the Spacebar 6 Press Enter twice 7 Click on Exit then Restart The supervisor password has been removed Your computer restarts Skip the remaining steps 76 IBM ThinkPad 560Z User s Reference J Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords 8 Enter the current password and press the Spacebar drdd 9 Type the new password then press Enter e gt Chapter 3 Protecting Your Computer 77 Title C79FPMST CreationDate 06 22 98 Using Passwords 78 Removing a 12 26 52 10 Type the new password again to verify it then press Enter The following window appears reminding you to write down the password and keep it in a safe place 17 Press Enter again 12 Click on Exit then Restart The supervisor password has been changed Your computer restarts Power On Password with Supervisor Authority You can remove a power on password even if you don t know it if you know the supervisor password IBM ThinkPad 560Z User s Reference 7 Power on the computer by pressing F1 The password prompt appears 2 Enter the supervisor password The Easy Setup menu appears 3 Select Password on the menu 4 Select Power on on the menu 5 Type the supervisor password then press the Spacebar Title
112. om 76H3528 Switzerland Liechtenstein 76H3530 Chile Ethiopia Italy Libya 76H3532 Israel 76H3535 Korea Note The grounded adapter is required for full MPRII compliance If a 3 pin power cord came with your computer see Safety Information on page xiii Appendix A Features and Specifications 155 Title C79FPMST CreationDate 06 22 98 12 26 52 IBM Power Cords 156 IBM ThinkPad 560Z User s Reference aa Title C79FPMST CreationDate 06 22 98 12 26 52 D Handling Tips Appendix B Handling Tips By using common sense and by following these handling tips you will get the most use and enjoyment out of your computer for a long time to come This appendix provides tips for handling notebook computers in general Some descriptions might not suit your situation Check your shipping checklist to confirm the items you get with your computer Notebook computers are precision machines that require a bit of careful handling Though your computer is designed and tested to be a durable notebook computer that functions reliably in normal work environments you need to use some common sense in handling it ThinkPad Don ts Do not subject your computer to physical punishment such as dropping or bumping Do not place heavy objects on your computer Do not spill liquids into your computer Do not use your computer in or near water to avoid the danger of electrical shock
113. onfiguration This section describes the following features External diskette drive Keyboard functions ThinkPad utility programs The Online User s Guide Attaching the External Diskette Drive recognize the external diskette drive whenever you attach it to TE You do not need to power off your computer The computer will your computer Open the cover on the external diskette drive connector 8 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer 2 Attach the cable first to the external diskette drive then attach it to the external diskette drive connector on the side of the computer Press the sides of the connector 1 as you connect it to the devices 2 External diskette drive eS yz External diskette drive connector Chapter 1 Getting Familiar with Your Computer 9 Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer Keyboard Functions Your computer s keyboard has the following functions TrackPoint Fn key Numeric keypad TrackPoint The keyboard contains a unique cursor pointing device called the TrackPoint Pointing selecting and dragging all become part of a single process you can perform without moving your fingers from their typing position lt You can set the following features by customizing the NOTE TrackPoint Press to Select Sensitivity For more information 3 Customizing the TrackPo
114. ons of a processor or other system component MIDI Musical Instrument Digital Interface modem A device that connects your computer to a telephone line allowing it to communicate with another computer at another location parallel port A port used to attach such devices as dot matrix printers and input output units it transmits data 1 byte at a time partial suspend mode A kind of standby mode that occurs if the computer has failed to enter suspend mode In this mode the console is locked if the power on password is set password A series of letters or numbers that you designate to restrict access to your computer PC Card A card that is based on the PC Card standard pel Picture element Personalization Editor A feature that helps you to identify your computer when identical computers are being used in your location or to deter theft picture element In computer graphics the smallest element of a display surface that can be independently assigned color and intensity pixel Picture element pointing device An instrument such as a mouse TrackPoint or joystick that is used to move a pointer on the screen pop up menu On the display screen a menu that emerges in an upward direction from a particular point or line on a display screen port replicator An option to expand the capabilities of the ThinkPad computer by providing additional PC Card slots and ports POST Power on self test
115. ory smaller and faster than main memory that is used to hold a copy of instructions and data in main memory that are likely to be needed next by the processor and that have been obtained automatically from main memory CD i Compact disc interactive combination keys Keys that have specific functions when you hold them down at the same time CONFIG SYS A file that contains a group of commands to load installable device drivers and reserve space in system memory for information processing This file is referred to by DOS during system startup configuration 1 The manner in which the hardware and software of an information processing system are organized and interconnected 2 The physical and logical arrangement of devices and programs that make up a data processing system 3 The devices 167 Title C79FPMST CreationDate 06 22 98 12 26 52 and programs that make up a system subsystem or network CRT Cathode ray tube display device driver 1 A file that contains the code needed to use an attached device Operating system loads device drivers for screens keyboards printers diskette drives hard disk drives and auxiliary devices 2 A program that enables a computer to communicate with a specific peripheral device for example a printer a video disc player or a CD drive 3 A collection of subroutines that control the interface between I O device adapters and processors DIMM Dual inline memory
116. our computer in your virtual office Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules of the road will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can go a long way in helping you enhance your performance and achieve greater comfort wherever you are Note The example shown here is of someone in a traditional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well El Head View 1 Head 4 Thighs Keep your head in a comfortable and vertical position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest 2 View rawi 5 Arms 20 80 In comfortable viewing distance of 510 760 mm Keep your forearms wrists and hands in a relaxed and La neutral position Don t pound the keys type with a soft 3 Display touch Position the display to avoid glare or reflections from 6 Chair overhead lighting or outside sources of light Use a chair that gives you good back support Keep the display screen clean and set the contrast and brightness to levels that allow you to see the screen clearly What if you are traveling It may not be possible to observe the best ergonomics practices when you are using your computer while on the move or ina casua
117. ower off the computer 7 Power on the computer If the same screen message appears have the computer serviced I99xxxxx except the above I999030x errors Have the computer serviced 158 supervisor password error The hard disk drive password was not set even though the supervisor password was set Do the following 1 Type the supervisor password at the password prompt and press Enter 2 A POST error prompt appears then press Enter The password menu appears 3 Select the Supervisor icon The same password as the supervisor password is set on the hard disk drive 4 Press Esc to restart the computer 106 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 D Troubleshooting Charts Message Action 159 supervisor password error The hard disk drive password is not set the same as the supervisor password Do the following 1 Type the supervisor password at the password prompt and press Enter 2 Type the hard disk drive password at the hard disk drive password prompt and press Enter 3 A POST error prompt appears then press Enter The password menu appears 4 Select the Supervisor icon The same password as the supervisor password is overwritten on the hard disk drive as the new hard disk drive password 5 Press Esc to restart the computer 16x or 17x undefined date or configuration error Follow the instructions o
118. questions contact IBM or your reseller Machine IBM ThinkPad 560Z and the Battery Pack Warranty Period One Year Elements and accessories are warranted for three months Contact your place of purchase for warranty service information Production Status Each Machine is manufactured from new parts or new and serviceable used parts which perform like new parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s warranty terms apply The IBM Warranty IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications IBM calculates the expiration of the warranty period from the Machine s Date of Installation The date on your receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller will provide warranty service under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine IBM or your reseller will specify the type of service For a feature conversion or upgrade IBM or your reseller may require that the Machine on which it is installed be 1 the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Some of these transactions called Net Priced transact
119. r on the computer to start Easy Setup Hold F1 until the Easy Setup menu appears Easy Setup pe 92 Config Date Time Password Start up Test J Restart nnmnnn 12 31 98 nnnnnnnnnnnnnn nnnnnnnnnnn Pentium amp II Processor You will hear a short beep If you are not sure whether you heard a beep press Fn PgUp a few times to make the speaker volume loud power off the computer and try again If you still don t hear a beep the speaker is not working Have your computer serviced Chapter 4 Solving Computer Problems 131 Title C79FPMST CreationDate 06 22 98 12 26 52 Testing Your Computer 132 IBM ThinkPad 560Z User s Reference 2 Select the Test icon then select the Start icon or press Enter NOTE Do not touch the keyboard or the pointing device during the test Start Restart a o Oom S amp S BAB m SystemBoard Memory Display HDD FDD 1 PCMCIA 1 Parallel Serial p Q Infrared Audio USB 1 FDD 2 PCMCIA 2 USB 2 9 Exit If you cannot go to the next menu have the computer serviced If an X appears to the left of a device with an error code below it make a note of the error code and have the computer serviced Title C79FPMST CreationDate 06 22 98 12 26 52 O Recovering Lost or Damaged Software Recovering Lost or Damaged Software This section describes how to recover lost or dam
120. r password to access the computer even if you have set a power on password The supervisor password overrides the power on password The supervisor password has priority over the hard disk drive password The hard disk is protected by the supervisor password so that unauthorized users cannot access data on the hard disk The system administrator can set the same supervisor password on many ThinkPad computers to make administration easier Other passwords Some Microsoft operating systems provide special Windows passwords Refer to that system user s guide for information on how to set change and use these passwords Entering a Password Once you set a password a password prompt appears at the top left corner of the screen This prompt appears each time you power on your computer or when your computer returns from suspend mode to normal operation However a password prompt is not displayed if the computer returns to normal operation because of a preset timer or an incoming call on the modem in which case you will have to display it by pressing a key or moving the pointing device Chapter 3 Protecting Your Computer 69 Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords To enter a password do the following Type your password The symbol appears each time you press a key Don t hold down a key too long because the same character will be entered continuously 2 Press the Enter key An OK appe
121. r the other devices You can set up to four devices 6 Click on OK or press Enter to save the changes Pressing the Test button displays the Test submenu It is used to 1 run diagnostic tests on your computer to check for hardware errors Da0 C For more information gt Testing Your Computer on page 131 Test Pressing the Restart button ends the Easy Setup program and restarts the computer Restart 24 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer ThinkPad Configuration Program N To get specific details about ThinkPad Configuration program click the help button IN 98 The ThinkPad Configuration program allows you to set up and customize the computer s built in devices to your needs For example you can enable or disable a port switch between your computer s LCD and an external monitor and set the power management mode This section describes how to start the ThinkPad Configuration program For Windows 98 To start the ThinkPad Configuration program for Windows 98 find the ThinkPad icon on the bottom right of the taskbar 1 then double click on the icon ECAA moj Bey Erami You can also start the ThinkPad Configuration program as NOTE follows 1 Click on Start Bist 2 Move the cursor to Programs ThinkPad then click on ThinkPad Configuration Chapter 1 Getting Familiar with Your
122. r to Programs and ThinkPad then click on ThinkPad Configuration Chapter 4 Solving Computer Problems 89 Ltn IF Title C79FPMST CreationDate 06 22 98 12 26 52 D Frequently Asked Questions D My screen keeps blanking when I do not want it to How can I stop this You can disable any system timers such as the LCD turnoff timer or the system standby timer with the ThinkPad Configuration program 1 Start the ThinkPad Configuration program 2 Click on the Power Management button then click on the Power Schemes tab You can disable the system timers by selecting never rather than a specific time How can l use my infrared port as a communication port If the infrared port is disabled you must enable it before you can use it again To enable your infrared port do as follows 1 Save your work and quit any program you are using 2 Start the ThinkPad Configuration program 3 Click on the Infrared button 4 Click on Enable A Warning might appear that the hardware resource is being used by another communication device 5 Click on Disable Device Another Warning window prompts you to restart your computer 6 Click on OK The computer restarts Notes 1 If you check your infrared port and it is already enabled you can use it immediately without changing any settings 2 You can disable your computer s serial connector to free resources for another communication device such as t
123. rattling noise might be heard when The hard disk drive starts accessing the data or when it stops You are carrying the hard disk drive You are carrying your computer This is a normal characteristic of a hard disk drive and is not a defect Infrared Communication Problems Problem Action Your computer cannot communicate with other devices using the infrared port Make sure that The communication speeds are the same The infrared ports are clean No objects are between the computer and the communicating device The distance and angle between your computer and the device is within the set range The application software in the other computer is compatible with that in yours You are not operating under direct sunlight The infrared ports are directly facing the other communication port Communication might be affected by the light from the display on the computer To avoid this open the display to a wide angle The same communication application has to be running on your computer and the other computer Refer to the application manuals for more information ThinkPad mode cannot be used if you are using a conventional communication application that uses the serial port and cable for data exchange In this case the infrared port is a substitute for them 118 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 D Troubleshooting Charts Problem A
124. reen by adjusting the number of character dots vertically VESA Video Electronics Standards Association VGA Video graphics array a video mode that produces up to 640 by 480 resolution VSYNC Vertical synchronization frequency XMS Extended memory specification Title C79FPMST CreationDate 06 22 98 12 26 52 Index Copyright IBM Corp 1998 A activating the alarm 101 America Online 144 auto disable TrackPoint 51 92 backing up 30 133 creating diskettes 133 battery maximizing the life 94 158 problems 117 recharging 94 replacing 32 status checking 14 boot optimizing 19 sequence setting 20 built in devices setting up 25 Bulletin Board System BBS 143 C calculating memory size 43 CardBus Card secondary 102 CardBus sockets enabling 65 carrying the computer 158 CD ROM changing properties 97 changing password 74 volume 15 131 cleaning the computer 158 Client Support Line 146 color changing screen 18 COM port setting 98 CompuServe 144 ConfigSafe 31 configuration configuration continued program 25 setup 18 corrective service diskettes CSDs 150 CRT See external monitor cursor See TrackPoint cursor drift 11 customizing built in device 25 system 30 TrackPoint 36 D date setting 19 DIMM installing 40 removing 43 disabling numeric keypad keyboard 16 standby timer 90 TrackPoint 51 turnoff timer LCD 90 diskette drive external 8 Diskette Factory 30
125. removing 59 restrictions 101 stopping 101 types 56 PC Card modem restrictions 60 setting for OS 2 99 PC Support Line 146 Personalization Editor deleting 83 setting 80 pointer See TrackPoint port replicator 63 problems 125 restrictions 63 suspend mode in 65 power cord 154 power management using 101 power on password 68 Index 173 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 power on password continued changing 74 removing 74 setting 70 press to select TrackPoint 36 printer problem 123 problems troubleshooting guide 104 processor speed changing 14 Prodigy 144 profile setting 145 protecting data 31 publications ordering 150 R recovering software 133 Recovery CD 30 restrictions 135 using 135 reinstalling software 94 133 remote operation enabling 23 removing memory 43 password 74 PC Card 59 resolutions 54 restoring system files 31 restrictions external mouse with TrackPoint 51 hibernation mode with PC Card 32 PC Card 101 PC Card modem 60 port replicator 63 suspend mode with PC Card 56 TrackPoint with external mouse 51 RPL setting 24 ruggedized mobile computer 158 S safety information xiii screen color changing 18 expanding or shrinking 15 problems 111 116 resolutions setting 92 174 IBM ThinkPad 560Z User s Reference screen continued setting 90 SDRAM 39 security mechanical lock 84 password 68 Personalization Editor 80 screw 85 security screw using 85 sensitivi
126. rovide quick and efficient service Use the record sheet on page 140 138 Title C79FPMST CreationDate 06 22 98 12 About Your Warranty 220452 During the warranty period you might be responsible for repair costs if the product damage was due to misuse accident modification unsuitable physical or operating environment or improper maintenance For full information on product warranties see Appendix C For your convenience write the service phone numbers here IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Information on Your Computer Information on Your Computer Option List DIMM PC Cards MB MB Hard Disk Drive Battery Pack External Diskette Drive Identification Numbers The serial number label is on the bottom of your computer Write down the machine Type and the serial number S N in the following box IBM Product Name ThinkPad 560Z Machine Type 2640 Serial Number Serial number label Chapter 5 Getting Service 139 ATN an NZ Title C79FPMST CreationDate 06 22 98 12 26 52 D Information on Your Computer D Problem Recording Sheet Computer information Machine type Serial number Date of purchase _ Type of problem Continuous problem Intermittent problem Error code The operating system and its version number if available Windows 98 Version Windows 3 1 Version Windows
127. rs hibernation mode For more as t information about this mode 3 Basic in the Online User s Guide Other Functions Switching Computer output is displayed in the following order when an between the LCD external monitor is attached and the external gt External LCD monitor Display External Display s m LCD lt 14 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Functions of Your Computer Feature and icon Key Combination Meaning Screen Fn The LCD screen image size switches between expanded and expansion ah normal mode if the size of your LCD image is smaller than that of the physical LCD Volume up E PgUp The volume increases Volume down Ea A PgDn The volume decreases Mute En __ Backspace Sound turns off X Note To turn on the sound press Fn PgUp or Fn PgDn When the computer is in suspend mode and you press the Fn key independently without any function key the computer returns to normal operation Chapter 1 Getting Familiar with Your Computer 15 rts is KU Title C79FPMST CreationDate 06 22 98 12 26 52 O xL Z Functions of Your Computer P Numeric Keypad The keyboard has some keys that when enabled work as if they were a 10 key numeric keypad The numeric keypad on the keyboard is not active when the external keyboard or the external numeric keypa
128. s Guide ConfigSafe is an application program for Windows 98 Windows 95 or Windows NT that periodically takes snapshots of your system files If your computer does not operate properly after you install a new device driver or software use ConfigSafe to restore the last working version of your system files Although it might not make your new hardware or software work it will set your computer up and running again This application protects your data ThinkPad Web Site or Bulletin Board IBM supplies all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site http www ibm com thinkpad You can also use the IBM bulletin board service For more information about electronic service and support P Chapter 5 Chapter 1 Getting Familiar with Your Computer 31 FTS a KU Title C79FPMST CreationDate 06 22 98 12 26 52 D Replacing the Battery Pack b Replacing the Battery Pack To replace the battery pack do as follows q You can replace the battery when the computer is in hibernation mode You cannot replace it when the computer is in suspend Sy mode If you are using a PC Card however the computer might not be able to enter hibernation mode If this happens power off the computer Power off your computer or enter hibernation mode 2 Close the LCD and turn the computer over 3 Slide the battery pack latch 1 then slide the battery pack toward the front of the computer
129. s all personal data os 2 y p and your customized configuration setting It resets your computer to most of the 7 Power off the computer factory shipped default values You should back up your 2 Connect the CD ROM drive to your computer personal files before you use this CD 3 Connect the external diskette drive to your computer 4 Insert the Recovery CD Boot Diskette into the diskette drive 5 Power on the computer Your hard disk is formatted 6 Insert the CD ROM into the CD ROM drive Z Follow the instruction that appears on the screen 8 When the process is complete remove the Recovery CD Boot Diskette from the diskette drive 9 Press Restart Your computer restarts with the original preloaded software and hardware configuration Chapter 4 Solving Computer Problems 135 Title C79FPMST CreationDate 06 22 98 12 26 52 Recovering Lost or Damaged Software 136 IBM ThinkPad 560Z User s Reference D is NU Title C79FPMST CreationDate 06 22 98 12 26 52 O Copyright IBM Corp 1998 If you need further assistance you can call your IBM reseller or IBM marketing representative You will need to know the following information when requesting repair service Identification number of your computer Options installed in your system Note Use the record sheet on page 139 Error message or problem Note Error messages can help identify which service action is required and help the service representative p
130. t press any key to display the power on password prompt and then type the correct password and press Enter see page 70 If the power on password does not appear the brightness control might be set to minimum brightness Adjust the brightness If the screen still remains blank make sure that The battery pack is installed correctly The AC Adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Power on the power switch again for confirmation If these items are correct and the screen remains blank have the computer serviced The screen is blank and you hear a continuous beep or two or more beeps Have the computer serviced Only the cursor appears Reinstall your operating system and power on the computer If you still have a problem have the computer serviced Chapter 4 Solving Computer Problems 111 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 Input Problems Problem Action The cursor does not move after the computer awakens from one of the power management modes Make sure you followed the instructions in Advanced in the Online User s Guide correctly when you installed Windows with the Advanced Power Management APM option All or some keys on the keyboard do not work If the problem occurred immediately after the computer returned from suspend mode enter
131. t constantly shows the current power status of the battery pack HHR Half horizontal resolution hibernation One of the power saving methods that stores data and applications running in the computer s memory on the hard disk During hibernation the computer is automatically turned off to save power When power is turned on again the computer immediately restores the same data and applications as when hibernation started without restarting the operating system high resolution mode Video resolutions that are greater than 640 by 480 pels icon A graphic symbol displayed on a screen that a user can point to with a C79FPMST CreationDate 06 22 98 12 26 52 pointing device such as a TrackPoint or mouse to select a particular function or software application IDE Integrated device electronics IR Infrared IrDA Infrared data association ISA Industry standard architecture ISO International Organization for Standardization JEIDA Japan Electronics Industry Development Association kilobyte KB 1024 bytes LAN Local area network LCD Liquid crystal display MCI Media Control Interface megabyte MB 1 million bytes 1024 kilobytes About memory Often referred to as random access memory RAM measured in kilobytes KB or megabytes MB of information MHz Megaheriz microcode One or more microinstructions used in a product as an alternative to hard wired circuitry to implement functi
132. t supported unsupported port replicator 108 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Troubleshooting Charts Message Action 24xx Have the computer serviced video error 808x Have the computer serviced PC Card slot error 860x Make sure that the external mouse or the external keyboard is connected pointing device error correctly If it is connected correctly Have the computer serviced Diskette and F1 prompts Make sure that the self starting diskette is inserted correctly with the label facing up and metal shutter end first in the diskette drive If itis press F1 If both prompts remain have the computer serviced A 163 error appears and then the Date and Time window appears IEFF1 42 31 Date 23 59 59 How Mrue Second The power on password prompt a Neither the date nor the time is set in the computer Set the date and time When both the power on password and supervisor password are set do the following 1 Power on the computer The password prompt appears after the error code 2 Type the supervisor password not the power on password An error window appears 3 Click on OK or press Enter 4 Set the time and date in the next window then press Enter The system reboots A power on password or supervisor password is set Type the correct password a
133. t the computer click on the Change button The Update Device Driver Wizard window appears 7 Check if the display driver information in the window is correct If necessary install the display driver 8 Click on the Close button Chapter 4 Solving Computer Problems 93 lt p TN TN NZ Title C79FPMST CreationDate 06 22 98 12 26 52 O Frequently Asked Questions How can l maximize battery life To maximize battery life do the following Use the battery until the charge is completely depleted until the battery and power LEDs flash in unison Recharge the battery completely before using the battery is fully charged when the AC Adapter is plugged in and the battery LED is green For a new battery or a battery that you have not used recently 1 Use the battery until the charge is completely depleted until the battery and power LEDs flash in unison 2 Recharge completely before using the battery is fully charged when the AC Adapter is plugged in and the battery LED is green 3 Repeat these steps three times Always use power management features such as power modes standby suspend and hibernation For more detailed information about power management features Basic in the Online User s Guide How can l load a different operating system on my computer Or Where can get ThinkPad device drivers for this operating system See Advanced in the Online User s Guide
134. t to strong vibration See Ruggedized Mobile Computers in this appendix for information on a more appropriate model for demanding applications Do not crush or drop the external or removable hard disk diskette or CD ROM drive when it is outside your computer Do not press on the middle part of the diskette drive or CD ROM drive Do not insert a diskette at an angle Not inserting the diskette straight into the drive can damage the drive Do not place more than one label on a diskette Multiple or loose labels can detach or tear and then lodge in the drive Do not touch the lens on the CD ROM tray Do not close the CD ROM tray until you hear the CD ROM click into the center pivot of the CD ROM drive Do not touch the surface of a compact disc handle the compact disc only by its edges Do not connect the modem to a PBX private branch exchange or other digital telephone extension line Your computer can use only a public switched telephone network PSTN Use of a phone line other than PSTN can damage your modem If you are not sure which kind of phone line you are using contact your telephone company Many hotels or office buildings use digital telephone extension lines so check before connecting the telephone cable in such places Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging Your computer dissipates some heat dur
135. tached devices Power off the computer or enter suspend or hibernation mode then close the LCD Make sure the suspend indicator is on when it is in suspend mode or the power indicator is off when it is powered off or in hibernation mode Unplug all external cables and cords connected to your computer Make sure all computer doors and covers are closed Use a quality carrying case that provides adequate cushion and protection OOP WAN Do not move the computer when the hard disk drive is accessing data when the indicator is blinking Make sure the indicator is off before you carry the computer Extending Your Computer s Battery Life The amount of battery power consumed by your computer depends on such conditions as the usage frequency the operating temperature and the period in storage if unused The following tips can help you to extend the life of your battery If your battery is brand new and you are charging it for the first time it might not become fully charged due to the characteristics of the chemicals in the cell To maximize performance ensure that all chemicals in the battery are fully activated by cycling the battery fully charge then fully discharge three times Also follow this procedure if you stored the battery for a few months Do not charge the battery pack until all of its power is used Recharging a battery pack that is not completely discharged can shorten battery life Once you start charging the b
136. tem by pressing F1 instead and ignore the error The DOS full screen looks smaller 640 x 480 If you use a DOS application that supports only the 640x480 resolution VGA mode the screen image might appear smaller than the display size This is to maintain compatibility with other DOS applications To expand the screen image to the same size as the actual screen start the ThinkPad Configuration program and click on LCD fl then enable the Screen expansion function The image might look slightly distorted Note You can use the Fn F8 keys to do the same thing A panel or message that is not listed in the troubleshooting charts Xxxxx KB OK appears and the computer stops Power off the computer and start Easy Setup then select Test to test the computer If the test ends in an error note the error code and have the computer serviced If you cannot start Easy Setup have the computer serviced Have the computer serviced 110 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Troubleshooting Charts No Error Codes or Messages Problem Action The screen is blank and you don t hear any beeps Note If you are not sure whether you heard any beeps power the computer off then power it on again and listen again If you are using an external monitor go to External Monitor Problems on page 124 If a power on password is se
137. the ThinkPad Port Replicator with Advanced EtherJet Feature option 18 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Functions of Your Computer P The Quick Boot button enables or disables the Simple Boot Flag function P Simple Boot Flag function This function automatically optimizes the behavior and boot performance of the BIOS and operating system based on the installed operating system and previous boot If this function is Enabled and once a Plug and Play capable operating system is installed the system BIOS does not configure such hardware resources as system interruptions memory windows and I O port ranges for all the devices in the system If you are going to use a non Plug and Play capable operating system disable this function so that the BIOS will configure hardware resources The Initialize button sets all device settings to their default values IO Clicking on the Date Time button displays the following Date and Time submenu which you can use to set the current date and time Date Time ja TE 42 31 a A Date Year Month Day 23 59 59 y Time Hour Minute Second ad OK cancel a Chapter 1 Getting Familiar with Your Computer 19 Functions of Your Computer n Password 7O Start up Title C79FPMST CreationDate 06 22 98 12 26 52 D To cha
138. the DIMM you added Power on the computer and disable hibernation mode Add the DIMM Enable hibernation mode c d e Se ae gt ee To disable and enable hibernation mode Pj Basic in the Online User s Guide P How to Calculate Total Memory Size Calculate your total memory size in kilobytes KB by adding the DIMM memory size to the base memory size 32192 KB For example if you installed a 32 MB DIMM into your computer with 32 MB base memory you should have about 64 MB Your computer might display memory size in kilobytes For example 64 MB 64960 KB Note 576 KB is reserved by the system Removing the DIMM 1 Power off the computer and disconnect the AC Adapter and all cables from the computer 2 Close the LCD turn the computer over and then remove the battery pack 3 Loosen the screw and remove the memory slot cover Chapter 2 Extending the Features of Your Computer 43 J Title C79FPMST CreationDate 06 22 98 12 26 52 Increasing Memory 44 IBM ThinkPad 560Z User s Reference 4 Press out on the latches on both edges of the socket at the same time Ue 5 Remove the DIMM Be sure to save the DIMM for future use 6 Replace the memory slot cover then tighten the screw 7 Replace the battery pack 8 Turn the computer over again then connect the AC Adapter and all the cables you disconnected Title C79FPMST Cr
139. the ThinkPad Configuration program Click on Power Management dh 2 3 Click on Suspend Resume Options ll 4 Click on Enable Hibernation 5 Click on OK The computer cannot enter hibernation mode when you are using one of the IBM communication PC Cards To enter hibernation mode stop the communication program and then remove the PC Card or turn off power on the PC Card slot using the Control Panel Chapter 4 Solving Computer Problems 115 Title C79FPMST CreationDate Troubleshooting Charts 06 22 98 12 26 52 LCD Problems Problem Action The screen is unreadable or distorted Make sure that The display device driver is installed correctly The display resolution and color depth are correctly set The monitor type is correct To check do as follows 1 Click on Start Move the cursor to Settings and Control Panel Click on Control Panel and then double click on Display Select the Settings tab Check if the color depth and resolution are correctly set Click on Advanced Select the Adapter tab Make sure it shows NeoMagic MagicGraph 128XD 8 Select the Monitor tab Make sure the information is correct NO O WP Incorrect characters appear on the screen Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced The screen stays on even after you power off
140. then press it firmly ia C Pivot the DIMM until it snaps into place 2 Side View Chapter 2 Extending the Features of Your Computer 41 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 O Increasing Memory 42 IBM ThinkPad 560Z User s Reference 5 Replace the memory slot cover over the memory slot aligning the back side of the cover first then tighten the screw 6 Replace the battery pack 7 Turn the computer over again and power it on Then confirm that the new memory size appears at the upper left corner of the screen For example if you install a 32 MB DIMM into your computer with 32 MB base memory you should see the following See the next page for how to calculate the total memory size 6496 KB OK You have finished installing the DIMM Reconnect all cables lt 1 For the following status turn off the computer and go to NOTE page 40 to reinstall the DIMM and do the memory test with ey Easy Setup see page 24 If a2 1 error code appears under the memory count 48576 KB OK 2 1 If the total memory size is not the same as the value you calculated If the 225 error code appears the memory you are installing is not supported by your computer Title C79FPMST CreationDate 06 22 98 12 26 52 O Increasing Memory 2 If you changed the memory installed in the computer you need to create a new hibernation file as follows a Power off the computer b Remove
141. tions 88 Considerations 96 Using Power Management 101 Using a PC Card 1 a 101 A USB Connector Consideration 102 A CardWizard Consideration 102 Using a Second CardBus Card 102 Using an External Condenser Microphone 102 Using the NetMeeting Software 103 Troubleshooting Guide 104 Troubleshooting Charts 2 00 105 Error Codes or Messages 106 No Error Codes or Messages 111 Input Problems 112 Suspend or Hibernation Problems 113 LCD Problems 0 2 000000 as as n eee 116 Indicator Problems 0 00000 000 117 Battery Problems 117 A Hard Disk Drive Problem 118 Infrared Communication Problems 118 A Universal Serial Bus USB Problem 119 PC Card Problems sess as t ea esas sa 120 A Printer Problem 0 000000 0 0 123 External Monitor Problems 124 Port Replicator Problems 125 Other Option Problems 127 Software Problems 0 00000 00 0 129 Other Problems lt lt a seacte tinse srs srr g s n k a 129 Testing Your Computer 131 Recoverin
142. titute X3 137 ISO International Standards Organization 8860 ECMA European Computer Manufacturers Association 100 2 MB 3 5 inch unformatted diskette ANSI X3 171 ISO 9529 ECMA 125 External interface Serial connector EIA RS232D Parallel connector Centronics External input device connector External monitor connector External diskette drive connector Expansion connector PC Card slots two Type or Type II PC Cards or one Type III PC Card Headphone jack Microphone line in jack supports a dynamic microphone or a self battery powered condenser microphone Infrared port Universal Serial Bus USB port 152 IBM ThinkPad 560Z User s Reference lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Specifications Specifications Size Width 297 mm 11 7 in Depth 222 mm 8 7 in Height 31 0 mm 1 22 in Environment Note Temperature at altitudes less than 2438 m 8000 ft When you charge the battery pack 4 its temperature must be at least 10 C Operating with no diskette 5 to 35 C 41 to 95 F 50 F Operating with a diskette 10 to 35 C 50 to 95 F Nonoperating 5 to 43 C 41 to 109 F Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Maximum altitude 3048 m 10 000 ft in unpressurized conditions Maximum temperature at 3048 m 10 000 ft 31 3 C 88
143. to the manuals supplied with the application The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed gt Advanced in the Online User s Guide The application works OK when it is run on some other computer If an error message appears when you are using the application program refer to the manuals supplied with the application If these items are correct and you still have a problem contact your place of purchase or a service representative for help The main window bitmap in the ThinkPad Configuration program is distorted Windows NT only Installing the Active Desktop bundled with Internet Explorer Version 4 0 on Windows NT might cause this problem Do one of the following Uninstall the Active Desktop Merely disabling the Active Desktop is not effective to avoid the problem Close the ThinkPad Configuration program and start it again This is a temporary recovery Other Problems Problem Cause or Action The computer locks or does not accept any input Your computer might lock when it enters suspend mode during a communication operation Disable the suspend timer when you are working on the network To power off the computer press the power shutdown switch using the tip of a ballpoint pen The computer does not power off with the power switch If the suspend indicator
144. tra portability Audio features Your computer is equipped with internal audio record and playback capabilities including 3D three dimensional audio The computer also supports DOS Sound Blaster Pro games PC Card Support Your computer provides two PC Card slots that accept a 16 bit PC Card CardBus Card and Zoomed Video Card iv IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Communication The 56 Kbps modem on a PC Card allows for efficient data and fax communication Your computer s infrared technology enables wireless point to point communication with other systems or devices equipped with an infrared port vi Title C79FPMST CreationDate 06 22 98 12 26 52 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Contents Functional Highlights 2 2 000004 iv About This Book 2202 22222505 xi Safety Information 20 0 200005 xiii Chapter 1 Getting Familiar with Your Computer 1 Identifying the Hardware Features 2 System Status Indicators l o oo aaa 6 Functions of Your Computer aaa aaa 8 Attaching the External Diskette Drive 2 8 Keyboard Functions aa aaa a 10 ThinkPad Utility Programs aaa aaa 17 Online User s Guide aa aaa 29 Backing Up Your System a 30 ThinkPad Customization CD 30 Recovery GD i
145. ty TrackPoint 38 serial connector problem 128 setting 91 Server Support Line 147 service for DOS or OS 2 150 getting 141 ServicePacks 150 setup 17 shrinking screen 15 simple boot flag function 19 snapshots of system files 31 software problems 129 sound muting 15 Space Saver Keyboard using 50 specifications 153 standby mode entering 14 startup optimizing 19 sequence setting 20 storage capacity increasing 45 supervisor password 69 changing 76 forgetting 73 removing 76 setting 70 support line 146 ordering services 148 suspend mode entering 14 problems 113 restrictions with PC Card 56 using CD ROM drive with for Windows 95 97 system files restoring 31 system status indicator 6 problems 117 Title C79FPMST CreationDate 06 22 98 12 26 52 T telephone help by 141 testing 131 ThinkPad Configuration program 25 for DOS 100 window for Windows 98 26 window for Windows NT 27 ThinkPad Customization CD 30 using 133 ThinkPad Space Saver Keyboard 50 ThinkPad Web site 31 help by 141 time setting 19 token ring operation setting up for 24 TrackPoint 10 changing the cap 12 customizing 36 disabling 51 enabling 51 using 11 with external mouse restrictions 51 troubleshooting battery problems 117 error codes 106 error messages 106 external monitor problems 124 hard disk drive problem 118 hibernation problems 113 indicator problems 117 infrared communication problems 118 input problems 112 LCD problems 116
146. ty feature prevents someone from removing a password and using your computer To change or remove a password do the following For a Power On Password or Hard Disk Drive Password 1 Power off the computer and wait at least 5 seconds then power on the computer The password prompt appears 2 Type your current password 3 Press the Spacebar To change the password go to step 4 To remove the password press Enter The following window appears and the system starts et gt gt Er You have removed your password Skip the remaining steps 74 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 O Using Passwords D 4 To change the password type the new password then press the Spacebar 5 Type the new password again to verify it then press Enter The following window appears and the system starts gt gt NOTE Write down the password and keep it in a safe place You have changed your password Chapter 3 Protecting Your Computer 75 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Using Passwords For a Supervisor Password 7 Start Easy Setup a Press and hold F1 then turn on the computer b Hold F1 until the password prompt appears ai 2 Enter the supervisor password The Easy Setup menu appears 3 Select Password on the menu 4 Select Supervisor To change the password go to setp 8 5 T
147. u can change the display output type to the LCD external monitor or both with the Display Device buttons of the ThinkPad Configuration program or with Fn F7 You can set up the external monitor as follows 1 Double click on My Computer Control Panel and then Display The Display Properties window appears 2 Click on the Settings tab 3 Click on the Advanced button 4 Click on the Monitor tab 5 Click on the Change button The Update Device Driver Wizard window appears Title C79FPMST CreationDate 06 22 98 12 26 52 Frequently Asked Questions D 6 Follow the instructions on the screen by selecting Display a list of all the drivers in a specific location so you can select the driver you want and then Show all hardware 7 Select Manufacturers and Models for your monitor 8 Click on OK to close the Advanced Property window 9 Set Color and Screen area in the Display Properties window 10 Click on the OK button How can I set up the external monitor if the Windows plug and play feature does not detect it Do as follows 1 Double click on My Computer Control Panel and then Display The Display Properties window appears 2 Click on the Settings tab 3 Click on the Advanced button 4 Click on the Monitor tab 5 Make sure that Automatically detect Plug amp Play monitors is checked 6 If the option is checked and your monitor is still not recognized after you restar
148. ur ThinkPad computer has the following features The ThinkPad Customization CD The Recovery CD The Diskette Factory program ConfigSafe The ThinkPad Web site or bulletin board For more information about recovering lost or damaged software gt Recovering Lost or Damaged Software on page 133 ThinkPad Customization CD Recovery CD Diskette Factory IBM ThinkPad 560Z User s Reference You can customize your system using this CD It contains all the software applications and hardware device drivers for your computer It also contains device drivers and installation instructions for other operating systems such as Windows NT To use the ThinkPad Customization CD Using the ThinkPad Customization CD on page 133 If you accidentally erase your hard disk you can use the Recovery CD to restore the contents of the preinstalled hard disk to what it was at the time of purchase To use the Recovery CD gt Using the Recovery CD on page 135 The Diskette Factory program contains all the hardware device drivers for your computer With this program you can create the utility and device driver diskettes To use the Diskette Factory Using the Diskette Factory on page 133 Title C79FPMST CreationDate 06 22 98 12 26 52 O ConfigSafe Backing Up Your System For more information about installing a new operating system such as Windows NT and device drivers Advanced in the Online User
149. use the 30 day support for the preinstalled operating system How to get service Please have the following information ready when you call Serial number of your computer and proof of purchase Description of the problem Exact wording of the error message Hardware and software configuration information for your system Chapter 5 Getting Service 141 lt p Customer Support and Service T Title C79FPMST CreationDate 06 22 98 12 26 52 D If possible be at your computer when you call In the U S and Puerto Rico call 1 800 772 2227 In Canada call 1 800 565 3344 These lines are available 24 hours a day 7 days a week The answering technical support representative can also fax or mail you technical or product information such as Product brochures Location of IBM resellers Services available from IBM ThinkPad EasyServ ThinkPad EasyServ is a courier repair service for IBM mobile products whereby your ThinkPad computer is picked up sent to IBM for repair and then returned to the location of your choice This service is available at no additional charge during the limited warranty period Most computers can be repaired the day that they arrive at the IBM repair location Support personnel first try to solve your problem over the phone If they are unsuccessful you can arrange for EasyServ service by calling the PC Support Line If possible you should use the original ThinkPad shipping materials
150. ut down Windows and restart your computer This error does not occur if you are using the Intel Video Phone for Internet Video Conferencing software Chapter 4 Solving Computer Problems 103 lt p Title C79FPMST CreationDate 06 22 98 12 26 52 Troubleshooting Guide Troubleshooting Guide The following chart shows how to find or solve a problem If a beep sounds if a message appears or if a function related problem occurs Troubleshooting 7 Find your symptom from the table Charts on and try solving the problem page 105 Testing Your Computer on page 131 Chapter 5 2 it you can t solve the problem run the test and make sure the hardware and the device drivers are OK 3 Note the error code and have the computer serviced If you accidentally lose or damage software in your computer Recover it by using either the ThinkPad Recovering Lost Customization CD the Recovery CD or or Damaged the Diskette Factory Software on page 133 104 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 D Troubleshooting Charts Troubleshooting Charts If your computer has an error it often displays a message or an error code or a beep sounds when you power it on Go through the charts and look for your problem If you find the problem go to the page indicated and do the specified action Troubl
151. with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party International Business Machines Corporation New Orchard Road Armonk N
152. y a product for which IBM is not responsible may void the warranties THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HOWEVER SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you Limitation of Liability Circumstances may arise where because of a default on IBM s part including fundamental breach or other liability including negligence and misrepresentation you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages IBM is liable only for 1 bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual loss or damage up to the greater of 100 000 or the charge for the Machine that is the subject of the claim Under no circumstances is IBM liable for any of the following 1 third party claims against you for losses or damages other than those under the first item listed above 2 loss of or damage to your records or data or
153. your computer Missing discolored or bright dots appear on the screen every time you power on your computer Press the power shutdown switch with the tip of a pen and power off your computer then power it on again This is not a problem It is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time 116 IBM ThinkPad 560Z User s Reference Title C79FPMST CreationDate 06 22 98 12 26 52 Troubleshooting Charts Indicator Problems Problem Action The battery status indicator does not go on even though a battery pack is installed in the computer The over current protection device inside the battery pack has been activated Wait several hours and try again If the indicator still does not go on replace the battery pack or have the computer serviced The diskette drive in use icon stays on If a diskette is in the drive make sure that The externally diskette drive is firmly connected to the computer The diskette contains the necessary files to start the system There is nothing wrong with your application program There is nothing wrong with the diskette The diskette is inserted correctly label facing up and the metal shutter end first in the diskette drive If these items are correct have the computer serviced If th

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