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Lenovo TC A51-8122 User's Manual

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1. Part 2 Country unique Terms Part 3 Warranty Information Guarantee supplement for Mexico Appendix C Customer Replacement Units CRUs Appendix D Notices Television output notice Trademarks E Electronic emissions notices Power cord notice ae A o A Polyvinyl Chloride PVC cable and cord notice Waste electrical and electronic equipment WEEE notice iv 25 220 5 27 29 31 35 35 39 52 61 63 65 66 66 lt 67 70 272 72 Important safety information Note Please read important safety information first This information can help you safely use your ThinkCentre or ThinkPad personal computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Statement of Limited Warranty Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this doc
2. www lenovo com think support and click Support phone list If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative 20 In all other countries or regions contact your reseller or marketing representative Other services If you travel with your computer or relocate it to a country where your ThinkCentre or ThinkPad machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com think support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinst
3. Lenovo s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence HUNGARY Limitation of Liability The following is added at the end of this section The limitation and exclusion specified herein shall not apply to liability for a breach of contract damaging life physical well being or health that has been caused intentionally by gross negligence or by a criminal act The parties accept the limitations of liability as valid provisions and state that the Section 314 2 of the Hungarian Civil Code applies as the acquisition price as well as other advantages arising out of the present Statement of Limited Warranty balance this limitation of liability IRELAND What this Warranty Covers The following is added to this section Except as expressly provided in these terms and conditions all statutory conditions including all warranties implied but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following replaces the terms of section in its entirety For the purposes of this section a Default means any act statement omission or negligence on the part of Lenovo in connection with or in relation to the subject matter of this Statement of Limited Warranty in respect of which Lenovo is legally liable to you wh
4. The limitations apply to the extent they are not prohibited under 88 373 386 of the Slovak Commercial Code SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this section Lenovo s entire liability to you for actual damages arising in all situations involving nonperformance by Lenovo in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from Lenovo UNITED KINGDOM Limitation of Liability The following replaces the terms of this section is in its entirety For the purposes of this section a Default means any act statement omission or negligence on the part of Lenovo in connection with or in relation to the subject matter of this Statement of Limited Warranty in respect of which Lenovo is legally liable to you whether in contract or tort A number of Defaults which together result in or contribute to substantially the same loss or damage will be treated as one Default Circumstances may arise where because of a Default you are entitled to recover damages from Lenovo This section sets out the extent of Lenovo s liability and your sole remedy 1 Lenovo will accept unlimited liability for a death or personal injury caused by the negligence of Lenovo and Appendix B Lenovo Statement of Limited Warranty 51 b any breach of its obligations implied by Sec
5. Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically according to your monitor manufacturer s instructions Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 in of air space is sufficient Also make sure the vented air is not blowing on someone else Electrical outlets and cable lengths The location of electrical outlets and the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power cord notice on p
6. Performance USB Keyboard does not work Verify that The computer is turned on e The keyboard is securely connected to a USB connector on the rear of the computer e No keys are stuck If you cannot correct the problem have the computer serviced The mouse does not work The computer does not respond to the mouse Note This applies to a mechanical mouse only Clean the mouse Verify that The computer and monitor are turned on and the brightness and contrast controls are set correctly The mouse is securely connected to the mouse connector on the computer If you cannot correct the problem have the computer serviced The operating system will not start Verify that e There is no diskette in the diskette drive e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk During startup look for prompt to start the Setup Utility program See Starting the Setup Utility on page 9 for details Verify the startup sequence in the Setup Utility program If you cannot correct the problem have the computer serviced An error code is displayed before the Operating system starts Write down the code number and see Error codes on page The computer beeps multiple times before the Operating system starts Verify that no keys are stuck down If you cannot correct the problem have the computer s
7. This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non LenovoLenovo option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Federal Communications Commission FCC and telephone company requirements 1 This device complies with Part 68 of the FCC rules A label is affixed to the device that contains among other things the FCC registration number USOC and Ringer Equivalency Number REN for this equipment If these numbers are requested provide this information to your telephone company 68 Note If the device is an internal modem a second FCC registration label is also provided You may attach the label to the exterior of the computer in which you install the Lenovo modem or you may attach the label to the external DAA if you have one Place the label in a location that is easily accessible should you need to provide the label inf
8. paragraph of this section In such instances regardless of the basis on which you are entitled to claim damages from Lenovo Lenovo is liable for no more than items 1 and 2 unchanged GERMANY What this Warranty Covers The following replaces the first sentence of the first paragraph of this section The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this section The minimum warranty period for Machines is twelve months In case your Service Provider is unable to repair a Lenovo Machine you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded The second paragraph does not apply Appendix B Lenovo Statement of Limited Warranty 49 What Lenovo Will Do to Correct Problems The following is added to this section During the warranty period transportation for delivery of the failing Machine to Lenovo or IBM service will be at Lenovo s expense Limitation of Liability The following paragraph is added to this section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by Lenovo with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2
9. reproductive harm Wash hands after handling Waste electrical and electronic equipment WEEE notice The WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as 72 unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment Appendix D Notices 73 74 ThinkCentre Part Number 41D1345 Printed in USA 1P P N 41D1345
10. service locations around the world and c ensure that such processing complies with any laws applicable to such Personal Data Appendix B Lenovo Statement of Limited Warranty 37 Limitation of Liability Lenovo is responsible for loss of or damage to your Machine only while it is 1 in your Service Provider s possession or 2 in transit in those cases where Lenovo is responsible for the transportation charges Neither Lenovo nor your Service Provider are responsible for any of your confidential proprietary or personal information contained in a Machine which you return for any reason You should remove all such information from the Machine prior to its return Circumstances may arise where because of a default on Lenovo s part or other liability you are entitled to recover damages from Lenovo In each such instance regardless of the basis on which you are entitled to claim damages from Lenovo including fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot be waived or limited by applicable laws Lenovo is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property for which Lenovo is legally liable and 2 the amount of any other actual direct damages up to the charges for the Machine that is subject of the claim This limit also applies to Lenovo s suppliers resellers and your Servi
11. 02 7031 6101 Warranty service and support 39 800 820094 Italian Japan Desktop Toll free 0120 887 870 For International 81 46 266 4724 ThinkPad Toll free 0120 887 874 For International 81 46 266 4724 Both of the above numbers will be answered with a Japanese language voice prompt For telephone support in English please wait for the Japanese voice prompt to end and an operator will answer Please ask for English support please and your call will be transferred to an English speaking operator PC Software 0120 558 695 Overseas calls 81 44 200 8666 Japanese Korea 1588 5801 Korean Appendix B Lenovo Statement of Limited Warranty 59 Country or Region Telephone Number Latvia 386 61 1796 699 Lithuania 386 61 1796 699 Luxembourg 352 298 977 5063 French Malaysia 1800 88 8558 English Bahasa Melayu Malta 356 23 4175 Mexico 001 866 434 2080 Spanish Middle East 44 0 1475 555 055 Netherlands 31 20 514 5770 Dutch New Zealand 0800 446 149 English Nicaragua 255 6658 Spanish Norway Up and running support 6681 1100 Warranty service and support 8152 1550 Norwegian Panama 206 6047 Spanish Peru 0 800 50 866 Spanish Philippines 1800 1888 1426 63 2 995 8420 English Philipino Poland 48 22 878 6999 Portugal 351 21 892 7147 Portuguese Romania 4 021 224 4015 Russian Federation 7 095 940 2000 Russi
12. consumers in action for breach of warranty is the statutory period as a minimum In case your Service Provider is unable to repair a Lenovo Machine you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded 48 The second paragraph does not apply What Lenovo Will Do to Correct Problems The following is added to this section During the warranty period Lenovo will reimburse you for the transportation charges for the delivery of the failing Machine to IBM Service Limitation of Liability The following paragraph is added to this section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by Lenovo with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2 Lenovo s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence EGYPT Limitation of Liability The following replaces item 2 in this section as to any other actual direct damages Lenovo s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of suppliers resellers and Service Providers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first
13. drive is in use To protect against possible injury due to this situation and to reduce the risk of damage to your machine do the following e Always store CD DVD discs in their original packaging e Always store CD DVD discs out of direct sunlight and away from direct heat sources e Remove CD DVD discs from the computer when not in use Do not bend or flex CD DVD discs or force them into the computer or their packaging e Check CD DVD discs for cracks before each use Do not use cracked or damaged discs Additional safety information Danger Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard e Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures e Connect and disconnect cables as described in the following table when installing moving or ope
14. e failure caused by a product for which Lenovo is not responsible and e any non Lenovo products including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request The warranty is voided by removal or alteration of identification labels on the Machine or its parts Lenovo does not warrant uninterrupted or error free operation of a Machine Any technical or other support provided for a Machine under warranty such as assistance with how to questions and those regarding Machine set up and installation is provided WITHOUT WARRANTIES OF ANY KIND How to Obtain Warranty Service Warranty service may be provided by Lenovo IBM your reseller if authorized to perform warranty service or an authorized warranty service provider Each of them is referred to as a Service Provider If the Machine does not function as warranted during the warranty period contact a Service Provider If you do not register the Machine with Lenovo you may be required to present proof of purchase as evidence of your entitlement to warranty service What Lenovo Will Do to Correct Problems When you contact a Service Provider for service you must follow the problem determination and resolution procedures that we specify An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to a support website The type of warranty service applicable to your Machin
15. following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary Commercial Court of the city of Buenos Aires BOLIVIA Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of the city of La Paz BRAZIL Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the court of Rio de Janeiro RJ CHILE Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Civil Courts of Justice of Santiago COLOMBIA Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of the Republic of Colombia ECUADOR Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of Quito MEXICO Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal Courts of Mexico City Federal District Appendix B Lenovo Statement of Limite
16. for Greece b Tel Aviv Jaffa for Israel c Milan for Italy d Lisbon for Portugal and e Madrid for Spain and 9 in the United Kingdom both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts Arbitration The following is added under this heading In Albania Armenia Azerbaijan Belarus Bosnia Herzegovina Bulgaria Croatia Georgia Hungary Kazakhstan Kyrgyzstan FYR Macedonia Moldova Poland Romania Russia Slovakia Slovenia Tajikistan Turkmenistan Ukraine Uzbekistan and FR Yugoslavia all disputes arising out of this Statement of Limited Warranty or related to its violation termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in Vienna Vienna Rules by three arbitrators appointed in accordance with these rules The arbitration will be held in Vienna Austria and the official language of the proceedings will be English The decision of the arbitrators will be final and binding upon both parties Therefore pursuant to paragraph 598 2 of the Austrian Code of Civil Procedure the parties expressly waive the application of paragraph 595 1 figure 7 of the Code Lenovo may however institute proceedings in a competent court in the country of installation In Estonia Latvia and Lithuania all disputes arising in connection with this Statement of L
17. forth the findings of fact and the conclusions of law The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings Appendix B Lenovo Statement of Limited Warranty 43 Vacancies in the post of chairman shall be filled by the president of the Philippine Dispute Resolution Center Inc Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed All proceedings shall be conducted including all documents presented in such proceedings in the English language The English language version of this Statement of Limited Warranty prevails over any other language version SINGAPORE Limitation of Liability The words SPECIAL and ECONOMIC in item 3 in the fifth paragraph are deleted EUROPE MIDDLE EAST AFRICA EMEA THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES The terms of this Statement of Limited Warranty apply to Machines purchased from Lenovo or a Lenovo reseller How to Obtain Warranty Service Add the follo
18. shall be the sole arbitrator provided that the arbitrator was validly and properly appointed All proceedings shall be conducted including all documents presented in such proceedings in the English language The English language version of this Statement of Limited Warranty prevails over any other language version HONG KONG S A R OF CHINA AND MACAU S A R OF CHINA Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of Hong Kong Special Administrative Region of China INDIA Limitation of Liability The following replaces items 1 and 2 of this section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by Lenovo s negligence and 2 as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant to or in any way related to the subject of this Statement of Limited Warranty the charge paid by you for the individual Machine that is the subject of the claim Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore India in accordance with the laws of India then in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the finding
19. this section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act 1993 will not apply in respect of any goods which Lenovo provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act PEOPLE S REPUBLIC OF CHINA PRC Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York United States of America except when local law requires otherwise PHILIPPINES Limitation of Liability Item 3 in the fifth paragraph is replaced by the following SPECIAL INCLUDING NOMINAL AND EXEMPLARY DAMAGES MORAL INCIDENTAL OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES OR Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Metro Manila Philippines in accordance with the laws of the Philippines then in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set
20. 6 No customer repairs are possible to the device If you experience trouble with the device contact your Authorized Reseller or see the Diagnostics section of this manual for information 7 This device may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission or corporation commission for information 8 When ordering network interface NI service from the local Exchange Carrier specify service arrangement USOC RJ11C Canadian Department of Communications certification label NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents The Department does not guarantee the equipment will operate to the user s satisfaction Appendix D Notices 69 Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterat
21. ARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All Copyright Lenovo 2005 Portions Copyright IBM Corp 2005 65 information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate witho
22. Columbia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States Venezuela 13F9979 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Rep Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Gabon Georgia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos Peoples Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden SSyrian Arab Replublic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietna
23. Courier or Depot Service 56 You will disconnect the failing Machine for collection arranged by your Service Provider A shipping container will be provided to you for you to return your Machine to a designated service center A courier will pick up your Machine and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the Machine to your location You are responsible for its installation and verification 4 Customer Carry In or Mail In Service You will deliver or mail as your Service Provider specifies prepaid unless specified otherwise the failing Machine suitably packaged to a designated location After the Machine has been repaired or exchanged it will be made available for your collection or for Mail in Service the Machine will be returned to you at Lenovo s expense unless your Service Provider specifies otherwise You are responsible for the subsequent installation and verification of the Machine 5 CRU and On site Service This type of Warranty Service is a combination of Type 1 and Type 2 see above 6 CRU and Courier or Depot Service This type of Warranty Service is a combination of Type 1 and Type 3 see above 7 CRU and Customer Carry In or Mail In Service This type of Warranty Service is a combination of Type 1 and Type 4 see above When a 5 6 or 7 type of warranty service is listed your Service Provider will determine which t
24. Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Qatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emirates the United Kingdom West Bank Gaza Yemen Zambia and Zimbabwe and 5 the laws of South Africa in South Africa Namibia Lesotho and Swaziland Jurisdiction The following exceptions are added to this section 1 In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto including its existence will be the competent court of law in Vienna Austria Inner City 2 in Angola Bahrain Botswana Burundi Egypt Eritrea Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Oatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emirates West Bank Gaza Yemen Zambia and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution including summary proceedings will be submitted to the exclusive jurisdiction of the English courts 3 in Belgium and Luxembourg all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution the law and the courts of the Appendix B Lenovo Statement of Limited Warranty 45 capital city of the country of your registered office and or commercial site location only are competen
25. Specifications Specifications which are available on request The warranty period for the Machine starts on the original date of installation and is specified in Part 3 Warranty Information The date on your invoice or sales receipt is the date of installation unless Lenovo or your reseller informs you otherwise Unless Lenovo specifies otherwise these warranties apply only in the country or region in which you purchased the Machine THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What this Warranty Does not Cover This warranty does not cover the following O Copyright Lenovo 2005 O Portions Copyright IBM Corp 2005 35 e any software programs whether pre loaded or shipped with the Machine or installed subsequently e failure resulting from misuse accident modification unsuitable physical or operating environment or improper maintenance by you
26. ThinkCentre Quick Reference Inside Important safety information Warranty and other notices Computer setup Software recovery Troubleshooting and diagnostics Help and Service IBM Lotus software offer ThinkCentre Quick Reference T Note Before using this information and the product it supports be sure to read the following e Important safety information on page v e Appendix B Lenovo Statement of Limited Warranty on page 35 e Appendix D Notices on page 65 First Edition June 2005 O Copyright Lenovo 2005 Portions O Copyright International Business Machines Corporation 2005 All rights reserved U S GOVERNMENT USERS RESTRICTED RIGHTS Our products and or services are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited if any or the standard terms of this commercial license or if the agency is unable to accept this Program under these terms then we provide this Program under the provisions set forth in Commercial Computer Software Restricted Rights at FAR 52 227 19 when applicable or under Rights in Data General FAR 52 227 14 Alternate III Contents Important safety information Conditions that require immediate action General safety guidelines Additional safety information Lithium battery notice Modem safety information Laser complia
27. a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts 70 For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Power cords provided by Lenovo for a specific country or region are usually available only in that country or region For units intended to be operated in Denmark Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed For units intended to be operated in Norway Sweden Finland Use a cord set with a two prong attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Power cord part number Used in these countries and regions 6952301 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Turks and Caicos Islands Canada Cayman Islands Costa Rica
28. age 70 of this book Chapter 2 Setting up your computer Note Your computer might not have all of the connectors that are described in this chapter Use the following information when setting up your computer Look for the small connector icons on the back of your computer If your computer cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue connector a red cable end with a red connector 1 Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary e If the voltage supply range is 90 137 V ac set the switch to 115 V e If the voltage supply range is 180 265 V ac set the switch to 230 V Your keyboard cable might have a standard keyboard connector BY or a Universal Serial Bus USB connector H Connect the keyboard cable to the appropriate keyboard connector Note Some models will have keyboards with a fingerprint reader See the Access IBM program for more information Your mouse cable might have a standard mouse connector Y or a USB connector H Connect the mouse cable to the appropriate mouse connector xy Es A 4 Connect the monitor cable to the monitor connector on the computer O Copyright Lenovo 2005 O Portions Copyright IBM Corp 2005 3 e If you have a Standard Video G
29. al computer as well as this Offer document should be retained as your proof of entitlement Purchasing Upgrades Additional Licenses and Technical Support Software upgrades and technical support are available for a fee through IBM s Passport Advantage Program For information about purchasing additional licenses for Notes SmartSuite or other Lotus products visit http www ibm com or http www lotus com passport To order a CD Important Pursuant to this Offer you may order one CD media per license You will need to provide the 7 digit serial number of the new ThinkCentre or ThinkPad personal computer that you purchased The CD is provided at no charge however applicable shipping duties and taxes may be imposed by local jurisdictions Please allow 10 to 20 business days from receipt of your request for delivery In U S Or Canada Call 1 800 690 3899 In Latin American Countries Via the Internet http smartsuite modusmedia com Mail address IBM Lotus Notes and SmartSuite Program Modus Media International 501 Innovation Avenue Morrisville NC USA 27560 Fax 919 405 4495 To inquire about an order contact Smartsuite_ibm modusmedia com In European Countries Via the Internet http ibm modusmedia co uk Mail address IBM Lotus Notes and SmartSuite Program P O Box 3118 Cumbernauld Scotland G68 9JX To inquire about an order contact ibm_smartsuite modusmedia com 32 I
30. all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Your Additional Responsibilities Before your Service Provider exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have your Service Provider service a Machine that you do not own and 3 where applicable before service is provided a follow the service request procedures that your Service Provider provides b backup or secure all programs data and funds contained in the Machine and C provide your Service Provider with sufficient free and safe access to your facilities to permit Lenovo to fulfill its obligations 4 a ensure all information about identified or identifiable individuals Personal Data is deleted from the Machine to the extent technically possible b allow your Service Provider or a supplier to process on your behalf any remaining Personal Data as your Service Provider considers necessary to fulfill its obligations under this Statement of Limited Warranty which may include shipping the Machine for such processing to other
31. alled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services see the online information Chapter 4 Getting information help and service 21 22 Chapter 5 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic tools If your computer problem is not described here use Access IBM for more detailed troubleshooting information or see Additional help on page xv Basic troubleshooting Symptom Action The computer does not start when you press the power button Verify that The power cord is plugged into the rear of the computer and into a working electrical outlet e If your computer has a secondary power switch on the back of the computer ensure that it is switched on Check the power indicator on the front of the computer to ensure that the power is on The power supply and system board are working See Po
32. an Singapore 1800 3172 888 English Bahasa Melayu Slovakia 421 2 4954 1217 Slovenia 386 1 4796 699 Spain 91 714 7983 91 397 6503 Spanish Sri Lanka 94 11 2448 442 English Sweden Up and running support 08 477 4420 Warranty service and support 077 117 1040 Swedish Switzerland Up and running support 058 333 0900 Warranty service and support 0800 55 54 54 German French Italian Taiwan 886 2 8723 9799 Mandarin Thailand 1 800 299 229 Thai 60 Country or Region Telephone Number Turkey 00800 4463 2041 Turkish United Kingdom Up and running support 01475 555 055 Warranty service and support hardware 08705 500 900 Warranty service and support software 08457 151 516 English United States 1 800 IBM SERV 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For northern area and Hanoi 84 4 8436675 For southern area and Ho Chi Minh City 84 8 829 5160 English Vietnamese Guarantee supplement for Mexico This supplement is considered part of Lenovo s Statement of Limited Warranty and shall be effective solely and exclusively for products distributed and commercialized within Territory of the Mexican United States In the event of a conflict the terms of this supplement shall apply All software programs pre loaded in the equipment shall only have a thirty 30 day gua
33. and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a neutral comfortable position Try to keep a light touch on the keyboard and your hands and fingers relaxed You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Viewing Distance Lower Back Support ry Seat Height Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 in and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right Copyright Lenovo 2005 Portions Copyright IBM Corp 2005 1 angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day
34. and DVD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following statement m Danger Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Important safety information xiii xiv Additional help This Quick Reference provides the information for installing your computer and starting the operating system This publication also includes basic troubleshooting information software recovery procedures help and service information and warranty information The User Guide for your computer has information about installing optional hardware This Portable Document Format PDF file is available through the Access IBM program on your computer desktop Use Adobe Acrobat Reader to view your User Guide or print it before installing optional hardware The Access IBM program also provides information to help you learn more about the following topics Using your computer e Installing hardware options e Connecting communication cables e Troubleshootin
35. ase the risk of a battery short circuit which could shorten the life of the battery and can also pose a safety hazard Do not let rechargeable Lithium Ion batteries completely discharge or store these batteries in a discharged state Heat and product ventilation Computers generate heat when turned on and when batteries are charging Notebook PCs can generate a significant amount of heat due to their compact size Always follow these basic precautions e Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging Your computer produces some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn e Do not operate your computer or charge the battery near flammable materials or in explosive environments e Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently Important safety information ix become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features You should inspect your desktop computer for dust accumulation at least once every three months Before inspecting your computer turn off the power and unplug the computer s power cord from the electrical outlet then remove any dust from vents and per
36. ate a set of Product Recovery discs that enables you to restore the contents of the hard disk to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed It is a good idea to create a set of Product Recovery discs as soon as possible Copyright Lenovo 2005 Portions Copyright IBM Corp 2005 11 Note Your Microsoft Windows license permits you to create only one set of Product Recovery discs so it is important that you store the discs in a safe place after you make them To create Product Recovery discs do the following 1 From the Windows desktop click Start click All Programs click Access IBM then click Create Product Recovery discs 2 Follow the instructions on the screen To use Product Recovery discs do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk will be deleted and replaced by the original factory contents During the restore process you will be given the opportunity to save one or more files currently on your hard disk drive to other media before any data is removed 1 Insert the Rescue and Recovery disc into your CD or DVD drive 2 Restart your computer 3 After a short delay th
37. autionary measure If you are unable to access the Rescue and Recovery workspace from rescue media or a set of Product Recovery CDs you might not have the rescue device CD drive DVD drive or USB hard disk drive defined as a startup device in the BIOS startup sequence See Setting a rescue device in the startup for more information Rescue media enables you to start the Rescue and Recovery program from CD DVD or an externally attached USB hard disk drive Rescue media is extremely important if you are unable to access the Rescue and Recovery program using the Enter or F11 key Chapter 3 Recovering software 15 Creating and using rescue media Rescue media enables you to start the Rescue and Recovery program from CD or DVD Rescue media is extremely important if you are unable to access the Rescue and Recovery program using the Enter or F11 key To create rescue media do the following 1 From the Windows desktop click Start click All Programs click Access IBM then click Create Rescue Media 2 Select the radio button for the type of rescue media you want to create 3 Click OK 4 Follow the instructions on the screen To use rescue media do one of the following e Insert the rescue disc CD or DVD into your CD or DVD drive then restart your computer e Attach your rescue USB hard disk drive to one of the USB connectors on your computer then restart your computer When the rescue media starts the Rescue an
38. ble beeps A beep pattern represents a numeric value and provides further information about the location of a potential problem The following are the most common POST beep codes that you might hear when starting your computer Beep pattern Description Action 1 long and 2 short No on screen message Beeps Remove and reinstall the dual beeps occur before video inline memory modules initialization DIMMs If the problem persists have the computer serviced 1 long beep followed External ROM failure such as i by a series of short VGA If the problem persists have the computer serviced beeps 2 short beeps A POST error occurred If you have changed the hardware configuration go into the Setup Utility and exit to save setting Otherwise refer to error code section to resolve error 1 short 3 short 3 No memory or no Reinstall the memory short 1 short configuration memory If problem persists replace the memory Here are some general guidelines for working with POST beep codes e Record any beep patterns that you hear If you call for service you will be asked for the beep patterns e If the beep pattern is not in this book more in depth troubleshooting is required Chapter 5 Troubleshooting and diagnostics 29 30 If the operating system starts when you turn on your computer use the Access IBM program to learn how to run diagnostics and see the entire online troubles
39. ccessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Carefully connect and disconnect the equipment from the electrical outlet Batteries All personal computers manufactured by Lenovo contain a non rechargeable coin cell battery to provide power to the system clock In addition many mobile products such as ThinkPad notebook PCs utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium Ion batteries leaving a battery unused in a discharged state could incre
40. ce Provider It is the maximum for which Lenovo its suppliers resellers and your Service Provider are collectively responsible UNDER NO CIRCUMSTANCES IS LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO DATA 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES OR 4 LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governing Law Both you and Lenovo consent to the application of the laws of the country in which you acquired the Machine to govern interpret and enforce all of your and Lenovo s rights duties and obligations arising from or relating in any manner to the subject matter of this Statement of Limited Warranty without regard to conflict of law principles 38 THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION Jurisdiction All of our rights duties and obligations are subject to the courts of the country in which you acquired the Machine Part 2 Country unique Terms AMERICAS ARGENTINA Jurisdiction The
41. chine in the first sentence laws of the State or Territory CAMBODIA AND LAOS Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York United States of America CAMBODIA INDONESIA AND LAOS Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the SIAC Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred Appendix B Lenovo Statement of Limited Warranty 41 If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator
42. cts that hardware has been removed from or new hardware has been installed in your computer Shutting down the computer When you are ready to turn off your computer always follow the shutdown procedure for your operating system This prevents the loss of unsaved data or damage to your software programs To shut down the Microsoft Windows operating system select Shut down or Turn off computer from the Start menu Recording your computer information Recording information about your computer can be helpful if you ever need to have your computer serviced The service technician will probably ask you for this information Chapter 2 Setting up your computer 9 The machine type model and serial number are labeled on your computer Use the following table to record this information Product name Machine type and model Serial number S N Date of purchase You can register your computer over the Internet at the following Web site http www lenovo com register When you register your computer you will receive the following benefits e Faster service when you call for help e Automatic notification of free software and special promotional offers For more information about registering your computer refer to the Access IBM program 10 Chapter 3 Recovering software The Rescue and Recovery program provides an environment that runs independently of the Windows operating system and is h
43. d Recovery workspace opens Help for each feature is available from the Rescue and Recovery workspace If your rescue media fails to start you might not have your rescue device CD drive or DVD drive set correctly in your BIOS startup sequence See rescue device in the startup sequence on page 18 for more information Creating and using a Recovery Repair diskette To create a Recovery Repair diskette do the following 1 If you are not already connected to the Internet connect now 2 Open an Internet browser and go to the following Web address http www lenovo com think support site wss document do Indocid MIGR 54483 3 Insert a blank diskette into diskette drive A 4 Double click on the Recovery Repair rnrrepair exe file then follow the instructions on the screen The Recovery Repair diskette is created 5 Remove the diskette and label it Recovery Repair diskette To use the Recovery Repair diskette do the following 1 Shut down the operating system and turn off the computer 2 Insert the Recovery Repair diskette into diskette drive A 3 Turn on the computer and follow the instructions on the screen 16 If the repair operation finishes without error you will be able to access the Rescue and Recovery workspace by repeatedly pressing and releasing the Enter or F11 key while you restart your computer If an error message appears during the repair operation and the repair operation cannot be completed yo
44. d Warranty 39 PARAGUAY Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of the city of Asuncion PERU Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges and Tribunals of the Judicial District of Lima Cercado Limitation of Liability The following is added at the end of this section In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by Lenovo s willful misconduct dolo or gross negligence culpa inexcusable URUGUAY Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the City of Montevideo Court s Jurisdiction VENEZUELA Jurisdiction The following is added after the first sentence Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Courts of the Metropolitan Area Of the City of Caracas NORTH AMERICA How to Obtain Warranty Service The following is added to this Section To obtain warranty service from IBM service in Canada or the United States call 1 800 IBM SERV 426 7378 CANADA Limitation of Liability The following replaces
45. disk to the original factory contents you might have to reinstall device drivers for some devices See Recovering on installing 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled Solving recovery problems The Rescue and Recovery workspace runs independently of the operating system In order to gain access to the workspace repeatedly press and release the Enter or F11 key during startup If you are unable to start the Rescue and Recovery workspace using this method you have three options e Use your rescue media CD DVD or USB hard disk to start the Rescue and Recovery workspace See Creating and using rescue media on page 16 for details e Use a Recovery Repair diskette to reinstall a file that controls access to the Rescue and Recovery workspace See Creating and using a Recovery Repair diskette on page 16 for details e If your intent is to restore the hard disk to its original factory contents you can use a set of Product Recovery discs See Creating and using product Itis a good idea to create a Recovery Repair diskette rescue media and a set of Product Recovery discs as soon as possible and store them in a safe place as a prec
46. does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized Appendix D Notices 67 changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Inc One Manhattanville Road Purchase New York 10577 Telephone 919 254 0532 Tested To Comply C With FCC Standards FOR HOME OR OFFICE USE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 European Union EMC Directive conformance statement
47. e Rescue and Recovery workspace opens Note If the Rescue and Recovery workspace fails to open you might not have your startup device CD drive or DVD drive set correctly in our BIOS startup sequence See Setting a rescue device in the startup sequence on page 18 for more information 4 In the Rescue and Recovery menu click Restore your system 5 Click Restore my hard drive to the original factory state and then click Next 6 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Note After restoring your hard disk to the original factory content you might have to reinstall some software or drivers See Post recovery notes on page 15 for details Backup and recovery The Rescue and Recovery program enables you to back up your complete hard disk contents including the operating system data files application programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ona protected area of your hard disk e Ona second hard disk installed in your computer e On an externally attached USB hard disk 12 Ona network drive e On recordable CDs or DVDs a recordable CD or DVD drive is required for this option After you have backed up your hard disk you can restore the complete contents of the hard disk restore selected files only or restore only the Windows operating system and applications To perform a backup op
48. e date and time using the Setup Utility If you cannot correct the problem have the computer serviced 662 A change in configuration occurred A diskette drive has been added or removed e Restore the original hardware Or e Accept the new configuration using the Setup Utility If you cannot correct the problem have the computer serviced 1762 A change in configuration occurred A hard disk drive has been added or removed e Restore the original hardware Or e Accept the new configuration using the Setup Utility If you cannot correct the problem have the computer serviced 1962 No operating system found or no device in the startup sequence has a valid boot record Change the startup sequence using the Setup Utility If you cannot correct the problem have the computer serviced 5962 A change in configuration occurred An ATAPT device has been added or removed e Restore the original hardware Or e Accept the new configuration using the Setup Utility If you cannot correct the problem have the computer serviced 28 Code Description Action 8603 Pointing device error Install a mouse No mouse was detected Or e Set the mouse option correctly using the Setup Utility If you cannot correct the problem have the computer serviced POST beep codes Another way for POST to notify you of errors is through a series of audi
49. e is specified in Part 3 Warranty Information You are responsible for downloading and installing designated software updates from a support web site or from other electronic media and following the instructions that your Service Provider provides Software updates may include basic input output system code called BIOS utility programs device drivers and other software updates If your problem can be resolved with a Customer Replaceable Unit CRU e g keyboard mouse speaker memory hard disk drive your Service Provider will ship the CRU to you for you to install 36 If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically through your application of software updates or with a CRU your Service Provider will either at its discretion 1 repair it to make it function as warranted or 2 replace it with one that is at least functionally equivalent If your Service Provider is unable to do either you may return the Machine to your place of purchase and your money will be refunded As part of the warranty service your Service Provider may also install selected engineering changes that apply to the Machine Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part the item your Service Provider replaces becomes Lenovo s property and the replacement becomes yours You represent that
50. e with the txt extension that contains information about reinstalling the device driver This file might be named after the operating system such as winxp txt The text file has information on how to reinstall the device driver e If the device subfolder contains a file with an inf extension you can use the Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled using this program In the Add New Hardware program Chapter 3 Recovering software 17 when prompted for the device driver that you want to install click Have Disk and Browse Then select the appropriate device driver inf file from the device subfolder e In the device subfolder look for a setup exe file Double click SETUP EXE and follow the instructions on the screen Setting a rescue device in the startup sequence Before you start recovery from a CD DVD USB hard disk drive or any other external device you must first change the startup sequence in the Setup Utility 1 While turning on your computer repeatedly press and release the F1 key to enter the Setup Utility Select Startup and press enter In the Startup sequence select your startup device Save and exit the Setup Utility Shut down the operating system and turn off the computer ES Do one of the following e If you have an external device connect it to your computer e If you have a CD or DVD insert it into yo
51. ed to be caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs available that apply to your hardware The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted Lenovo parts e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Refer to your Statement of Limited Warranty for a full explanation of warranty terms Be sure to retain your proof of purchase to obtain warranty service If possible be at your computer when you call Please have the following information ready e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Telephone numbers For a list of Service and Support phone numbers see Worldwide telephone list on page 57 Phone numbers are subject to change without notice For the most current phone numbers go to http
52. en disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak Laser compliance statement Some personal computer models are equipped from the factory with a CD ROM drive or a DVD ROM drive CD ROM drives and DVD ROM drives are also sold separately as options CD ROM drives and DVD ROM drives are laser products These drives are certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products Elsewhere these drives are certified to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM drive or a DVD ROM drive is installed note the following handling instructions xii M Caution Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Removing the covers of the CD ROM drive or DVD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive or DVD ROM drive Do not remove the drive covers Some CD ROM drives
53. er Turn on the monitor and other external devices first and then turn on the computer When the power on self test POST is finished the logo window closes If your computer has preinstalled software the software installation program starts If you experience any problems during startup see Chapter 5 Troubleshooting and diagnostics on page 23 and Chapter 4 Getting information help and service on page 19 Finishing the software installation m Important Read the license agreements carefully before using the programs on this computer These agreements detail your rights obligations and warranties for the software on this computer By using these programs you accept the terms of the agreements If you do not accept the agreements do not use the programs Instead promptly return the entire computer for a full refund Note Some models might have a multilingual version of Microsoft Windows XP Pro preinstalled If your computer has the multilingual version you will be prompted to choose a language during the initial installation process After installation the language version can be changed through the Windows Control Panel After you start the computer for the first time follow the instructions on the screen to complete the software installation If you do not complete the software installation the first time the computer is turned on unpredictable results might occur When the installati
54. erating system starts when you turn on your computer see PC Doctor for DOS Diagnostics on page 25 to run diagnostics Also use PE Bocor for DOS Diagnostics on page 2 the Access IBM program for more information on problem solving If the operating system will not start have the computer serviced Code Description Action 135 Fan failure Have the computer serviced 162 A change in device configuration occurred Verify that All external devices are turned on e All devices are properly installed and securely connected Reload the default configuration settings using the Setup Utility If you cannot correct the problem have the computer serviced 164 System memory size is less than expected Add more memory to your computer or use the Setup Utility to accept the new memory amount If you cannot correct the problem have the computer serviced 210 or 211 A keyboard error has occurred Verify that The keyboard is properly connected e No keys on the keyboard are stuck If you cannot correct the problem have the computer serviced Chapter 5 Troubleshooting and diagnostics 27 Code Description Action 250 The battery is defective Replace the battery See the battery replacement procedure in your online User Guide which is available through the Access IBM program 270 or 271 Real time clock error Set th
55. eration do the following 1 From the Windows desktop click Start click All Programs click Access IBM then click IBM Rescue and Recovery The Rescue and Recovery program opens 2 In the menu bar click Backup then click Back up now 3 Follow the instructions on the screen To perform a restore operation from Rescue and Recovery do the following 1 From the Windows desktop click Start click All Programs click Access IBM then click IBM Rescue and Recovery The Rescue and Recovery program opens 2 In the menu bar click Restore then do one of the following e Click Restore your system if you want to restore your hard disk to a previously backed up state or to restore only the Windows operating system and applications e Click Restore files if you want to restore only selected files from your backup 3 Follow the instructions on the screen For information about performing a restore operation from the Rescue and Recovery workspace see Using the rescue and recovery workspace Using the rescue and recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk that operates independently from the Windows operating system This enables you to perform recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk or from a backup T
56. erviced 24 Power supply and system board Diagnostic LEDs You computer has two LEDs located on power supply on the back of the chassis The power button LED located on front of your computer and the two LEDs on the back will help you determine if the power supply or system board is working correctly The following table uses the LEDs to diagnose possible power supply and system board problems Power Button LED Green LED Yellow LED Diagnosis Off Off Off Check the following first e Is power cord plugged in e Is the power strip on Failing power supply Off After On Off Failing system board pressing the power button On On On Failing power supply On On Off Normal working conditions but if your computer is not working correctly then you have a failing system board or a failing microprocessor If you cannot correct the problem have your computer serviced Note To reset the computer once a yellow LED is on unplug the power cord PC Doctor for DOS Diagnostics The PC Doctor for DOS Diagnostics program runs independently of the operating system You can use this program to test hardware components of your computer You can use this program when other methods are not available or have not been successful in isolating a possible hardware problem You can run the diagnostics from the Rescue and Recovery workspace on your hard disk Alternatively you can create bootable diag
57. es to let the computer cool before opening the cover Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Never wrap a power cord around the power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Important safety information vii Protect the cord and power adapters from liquids For instance do not leave your cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the cord or power adapter has been stressed by misuse Liquids can also cause gradual corrosion of the power cord terminals and or the connector terminals on the adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins and or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any
58. et J MIDI joystick IEEE 1394 Use these connectors to attach a device that requires a Universal Serial Bus USB connection such as a mouse scanner printer or personal digital assistant PDA Use this connector to attach an external modem serial printer or other device that uses a 9 pin serial connector Use this connector to attach a television set that has an S Video connector This connector is present on some high performance video adapters Use this connector to attach a parallel printer or any other device that requires a 25 pin parallel connection Use this connector to attach the computer to an Ethernet type local area network or to a cable modem Important To operate the computer within FCC limits when it is connected to an Ethernet network use a Category 5 Ethernet cable Use this connector to attach a joystick gamepad or a musical instrument digital interface MIDI device such as a MIDI keyboard This connector is sometimes called Firewire because it transmits data rapidly There are two types of IEEE 1394 connectors the 4 pin and the 6 pin IEEE 1394 offers connection to several types of consumer electronics including digital audio devices and scanners 10 Connect the power cords to properly grounded electrical outlets Note For more information about connectors see the Access IBM program on your computer desktop Turning on pow
59. ether in contract or tort A number of Defaults which together result in or contribute to substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default Circumstances may arise where because of a Default you are entitled to recover damages from Lenovo This section sets out the extent of Lenovo s liability and your sole remedy 50 1 Lenovo will accept unlimited liability for death or personal injury caused by the negligence of Lenovo 2 Subject always to the Items for Which Lenovo is Not Liable below Lenovo will accept unlimited liability for physical damage to your tangible property resulting from the negligence of Lenovo 3 Except as provided in items 1 and 2 above Lenovo s entire liability for actual damages for any one Default will not in any event exceed 125 of the amount you paid for the Machine directly relating to the Default Items for Which Lenovo is Not Liable Save with respect to any liability referred to in item 1 above under no circumstances is Lenovo its suppliers resellers or Service Providers liable for any of the following even if Lenovo or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequential loss or 3 loss of profits business revenue goodwill or anticipated savings SLOVAKIA Limitation of Liability The following is added to the end of the last paragraph
60. forations in the bezel If you notice external dust accumulation you should also examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating your computer within 2 feet of high traffic areas If you must operate your computer in or near a high traffic area you should inspect and if necessary clean your computer more frequently For your safety and to maintain optimum computer performance always follow these basic precautions with your desktop computer Keep the cover closed whenever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not block or restrict airflow into the front of the computer e Do not block the airflow vents on the back of the computer e Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 E Do not use non ThinkCentre air filtration devices CD and DVD drive safety CD and DVD drives spin discs at a high speed If a CD or DVD is cracked or otherwise physically damaged it is possible for the disc to break apart or even shatter when the CD
61. g common problems e Registering your computer You can start the Access IBM program by clicking the icon on your desktop or by clicking Start gt Access IBM If you have Internet access the most current information for your computer is available from the World Wide Web at http www lenovo com think support You can find the following information on this Web site CRU removal and installation instructions e Publications e Troubleshooting information Parts information Downloads and drivers Links to other useful sources of information e Phone support list O Copyright Lenovo 2005 O Portions Copyright IBM Corp 2005 xv xvi Chapter 1 Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets also can affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue A good chair can make a big difference The backrest and seat should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor
62. he Rescue and Recovery workspace enables you to locate files on your hard disk and transfer them to a network drive or other recordable media such as a USB hard disk drive or a diskette This solution is available even if you did not back up your files or if changes were made to the files since your last Chapter 3 Recovering software 13 backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk a USB device or a network drive Restore your hard disk from Rescue and Recovery backup Once you perform a backup operation using the Rescue and Recovery program you can perform restore operations from the Rescue and Recovery workspace even if you cannot start Windows Restore your hard disk to the factory contents The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory If you have multiple partitions on your hard disk you have the option to restore the factory contents to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory contents even if you cannot start Windows Attention If you restore the hard disk from a Rescue and Recovery backup or restore the hard disk to the factory contents all files on the primary hard disk partition usuall
63. hooting procedures If the operating system will not start have the computer serviced Appendix A IBM Lotus Software Offer About the offer As a qualifying ThinkCentre or ThinkPad personal computer customer you are receiving a single limited license for the Lotus Notes standalone client and a single license for the Lotus SmartSuite software These licenses entitle you to install and use this software on your new ThinkCentre or ThinkPad personal computer using one of the following options e Media for this software is not included in this offer If you do not already have the appropriate Lotus Notes Client or Lotus SmartSuite software media you can order a CD and install the software onto your computer Use one of the methods listed on the following page to order e If you already have a licensed copy of the software you are entitled to make and use one additional copy of the software you have About IBM Lotus Notes With your standalone limited use Notes client you can integrate your most valuable messaging collaborative and personal information management PIM resources like e mail calendar to do list allowing you to access them while connected to or disconnected from your network The standalone license does not include the right to access any IBM Lotus Domino servers however this stand alone license may be upgraded to a full Notes license at a reduced price For more information visit http www lot
64. ica Parts and Labor 3 years PRC China Korea China Hong Parts 3 years Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Labor 1 year Brunei Thailand and Taiwan Australia and New Zealand Parts 3 years No labor 8138 United States Canada Latin Parts and Labor 3 America Argentina Europe Middle East Africa Australia New Zealand PRC China Korea China Hong Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan years Appendix B Lenovo Statement of Limited Warranty 55 Types of Machine Warranty Type Country or Region of Purchase Warranty Period Service 9212 Australia New Zealand PRC Parts and Labor 3 5 China years 9213 Korea Parts and Labor 1 5 year China Hong Kong S A R Parts 3 years 5 Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Labor 1 year Thailand and Taiwan Types of Warranty Service If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below Scheduling of service will depend upon the time of your call and is subject to parts availability Service levels are response time objectives and are not guaranteed The specified level of warranty serv
65. ice may not be available in all worldwide locations additional charges may apply outside your Service Provider s normal service area contact your local Service Provider representative or your reseller for country and location specific information i Customer Replaceable Unit CRU Service Lenovo will ship CRUs to you for you to install Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request You may request that a Service Provider install CRUs at no additional charge under the type of warranty service designated for your Machine Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned When return is required 1 return instructions and a container are shipped with the replacement CRU and 2 you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement On site Service Your Service Provider will either repair or exchange the failing Machine at your location and verify its operation You must provide suitable working area to allow disassembly and reassembly of the Lenovo Machine The area must be clean well lit and suitable for the purpose For some Machines certain repairs may require sending the Machine to a designated service center 3
66. idden from the Windows operating system Because the Rescue and Recovery workspace is hidden it is immune from most virus attacks and provides a safe place to perform rescue and recovery operations that might not be possible in the Windows environment This chapter will help you become familiar with the following recovery solutions provided by the Rescue and Recovery program installed on your computer e Create Product Recovery discs See Creating and using Product Recovery discs e Create rescue media See Creating and using rescue media on page 16 e Back up your hard disk periodically See Backup and recovery on page 12 e Create a Recovery Repair diskette See Solving recovery problems on page Note The rescue disc first disc of the Product Recovery discs and backup discs are startable bootable They can be started in any type of CD or DVD drive except for a DVD RAM media If you encounter a problem you can use the recovery tools from either the Windows environment or from the Rescue and Recovery workspace to do one of the two recovery operations e Rescue files e Restore your backups See Using the rescue and recovery workspace on page 13 to perform one of the two recovery operations See the Access IBM program for additional information about the Rescue and Recovery program Creating and using product recovery discs If your computer is equipped with a recordable CD or DVD drive you can cre
67. imited Warranty will be finally settled in arbitration that will be held in Helsinki Finland in accordance with the arbitration laws of Finland then in effect Each party will appoint one arbitrator The arbitrators will then 46 jointly appoint the chairman If arbitrators cannot agree on the chairman then the Central Chamber of Commerce in Helsinki will appoint the chairman EUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES The warranty for Machines acquired in EU countries is valid and applicable in all EU countries provided the Machines have been announced and made available in such countries How to Obtain Warranty Service The following is added to this section To obtain warranty service from IBM service in EU countries see the telephone listing in Part 3 Warranty Information You may contact IBM service at the following address IBM Warranty amp Service Quality Dept PO Box 30 Spango Valley Greenock Scotland PA16 0AH CONSUMERS Consumers have legal rights under applicable national legislation governing the sale of consumer goods Such rights are not affected by the warranties provided in this Statement of Limited Warranty AUSTRIA DENMARK FINLAND GREECE ITALY NETHERLANDS NORWAY PORTUGAL SPAIN SWEDEN AND SWITZERLAND Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise provided by mandatory law 1 Lenovo s liability for any da
68. in which you wish to obtain service If you purchase a Machine in a Middle Eastern or African country you may obtain warranty service for that Machine from a Service Provider within the country of purchase provided the Machine has been announced and made available by Lenovo in that country Warranty service in Africa is available within 50 kilometers of a Service Provider You are responsible for transportation costs for Machines located outside 50 kilometers of a Service Provider Governing Law The phrase the laws of the country in which you acquired the Machine is replaced by 1 the laws of Austria in Albania Armenia Azerbaijan Belarus Bosnia Herzegovina Bulgaria Croatia Georgia Hungary Kazakhstan Kyrgyzstan FYR Macedonia Moldova Poland Romania Russia Slovakia Slovenia Tajikistan Turkmenistan Ukraine Uzbekistan and FR Yugoslavia 2 the laws of France in Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Comoros Congo Republic Djibouti Democratic Republic of Congo Equatorial Guinea French Guiana French Polynesia Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Madagascar Mali Mauritania Mauritius Mayotte Morocco New Caledonia Niger Reunion Senegal Seychelles Togo Tunisia Vanuatu and Wallis amp Futuna 3 the laws of Finland in Estonia Latvia and Lithuania 4 the laws of England in Angola Bahrain Botswana Burundi Egypt Eritrea
69. ions made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Power cord notice For your safety Lenovo provides a power cord with a grounded attachment plug to use with this product To avoid electrical shock always use the power cord and plug with a properly grounded outlet Power cords provided by Lenovo in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of
70. item 1 of this section 1 damages for bodily injury including death or physical harm to real property and tangible personal property caused by Lenovo s negligence and Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws in the Province of Ontario UNITED STATES Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York 40 ASIA PACIFIC AUSTRALIA What this Warranty Covers The following paragraph is added to this section The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation Limitation of Liability The following is added to this section Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation Lenovo s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply Governing Law The following replaces laws of the country in which you acquired the Ma
71. kers see steps ana s 29 a 4 a Audio line in This connector receives audio signals from an external audio device such as a stereo system H Audio line out This connector sends audio signals from the computer to external devices such as powered stereo speakers Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech recognition software E Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone This connector might be located on the front of the computer 7 If you have powered speakers with an ac adapter use the following instructions a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the ac adapter cable to the speaker c Connect the speakers to the computer d Connect the ac adapter to the ac power source 8 If you have unpowered speakers with no ac adapter use the following instructions a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the speakers to the computer Chapter 2 Setting up your computer 5 9 Connect any additional devices that you have Your computer might not have all connectors that are shown USB A Serial S video El Parallel H Ethern
72. m Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0051 Liechtenstein Switzerland Appendix D Notices 71 Power cord part number Used in these countries and regions 14F0087 Israel 14F0069 Chile Italy Libyan Arab Jamahiriya 14F0015 Bangladesh Lesotho Macao S A R of China Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 14F0033 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands Cyprus Dominica Gambia Ghana Grenada Guyana Hong Kong S A R of China Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Qatar Saint Kitts amp Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad amp Tobago United Arab Emirates Dubai United Kingdom Yemen Zambia Zimbabwe Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 24P6858 Korea Democratic Peoples Republic of Korea Republic of 34G0232 Japan 49P2078 India 02K0546 China 49P2110 Brazil 36L8880 Argentina Paraguay Uruguay Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other
73. mages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non fulfillment of such obligations if Lenovo is at fault or of such cause for a maximum amount equal to the charges you paid for the Machine The above limitation shall not apply to damages for bodily injuries including death and damages to real property and tangible personal property for which Lenovo is legally liable 2 UNDER NO CIRCUMSTANCES IS LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 LOSS OE OR DAMAGE TO DATA 2 INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES Appendix B Lenovo Statement of Limited Warranty 47 3 LOST PROFITS EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES OR 4 LOSS OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS FRANCE AND BELGIUM Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise provided by mandatory law 1 Lenovo s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under o
74. merica Parts and Labor 3 Argentia Europe Middle East years Africa Australia New Zealand PRC China Korea China Hong Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan 8129 Latin America Argentina Europe Parts and Labor 1 Middle East Africa Australia New Zealand PRC China Korea Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan year China Hong Kong S A R Parts and Labor 1 year Appendix B Lenovo Statement of Limited Warranty 53 Types of America Argentina Europe Middle East Africa Australia New Zealand PRC China Korea Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan year Machine Warranty Type Country or Region of Purchase Warranty Period Service 8131 United States Canada Latin Parts and Labor 1 China Hong Kong S A R Parts and Labor 1 year Hong Kong S A R 8132 Latin America Parts 3 years Labor 1 year Europe Middle East Africa Parts and Labor 3 years PRC China Korea China Hong Parts 3 years Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Labor 1 year Brunei Thailand and Taiwan Australia and New Zealand Parts 3 years No Labor 8133 U
75. n Asia Pacific Countries Via the Internet http smartsuite modusmedia com Mail address IBM Lotus Notes and SmartSuite Program Modus Media International eFulfillment Solution Center 750 Chai Chee Road 03 10 14 Technopark at Chai Chee Singapore 469000 Fax 65 6448 5830 To inquire about an order contact Smartsuiteapac modusmedia com Appendix A IBM Lotus Software Offer 33 34 Appendix B Lenovo Statement of Limited Warranty LSOLW 00 05 2005 Part 1 General Terms This Statement of Limited Warranty includes Part 1 General Terms Part 2 Country unique Terms and Part 3 Warranty Information The terms of Part 2 replace or modify those of Part 1 The warranties provided by Lenovo Group Limited or one of its subsidiaries called Lenovo in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale The term Machine means a Lenovo machine its options features conversions upgrades or peripheral products or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract What this Warranty Covers Lenovo warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to Lenovo s Official Published
76. nce a problem with your computer the first place to start is the troubleshooting information in your computer documentation If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program Most computers and servers come with a set of diagnostic programs that you can use to help you identify hardware problems See the troubleshooting information in your computer documentation for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical O Copyright Lenovo 2005 O Portions Copyright IBM Corp 2005 19 information and download device drivers and updates To access these pages go to http www lenovo com think support and follow the instructions Calling for service If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e hardware repair If the problem is determin
77. nce statement Power supply statement Additional help Chapter 1 Arranging your workspace Comfort Chapter 2 Setting up your computer Turning on power Finishing the software installation Completing important tasks Updating your operating system Installing other operating systems Updating your antivirus software Starting the Setup Utility Shutting down the computer Recording your computer information Chapter 3 Recovering software Creating and using product recovery discs Backup and recovery Using the rescue and recovery workspace Solving recovery problems Creating and using rescue media Creating and using a Recovery Repair diskette Recovering or installing device drivers Setting a rescue device in the startup sequence Chapter 4 Getting information help and service Getting information D Getting help and service Purchasing additional services Chapter 5 Troubleshooting and diagnostics Basic troubleshooting Copyright Lenovo 2005 Portions Copyright IBM Corp 2005 gt vi Xi Xi Xii Xii Xili XV NN O 00 0000330 11 al 12 13 19 16 16 17 18 19 19 19 21 23 23 iii Power supply and system board Diagnostic LEDs PC Doctor for DOS Diagnostics lr oh Error codes ef ths ad POST beep codes Appendix A IBM Lotus Software Offer Appendix B Lenovo Statement of Limited Warranty Part 1 General Terms
78. nd its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary For a list of Service and Support phone numbers see Worldwide telephone list on page 57 In the unlikely event that you notice any of the conditions listed below or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents creases discharge from a battery or a buildup of foreign substances on the battery e A cracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product the power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a pr
79. ning covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Lithium battery notice PA Caution Danger of explosion if battery is incorrectly replaced When replacing the battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Important safety information xi Do not Throw or immerse into water Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations Modem safety information M Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord To reduce the risk of fire electrical shock or injury when using telephone equipment always follow basic safety precautions such as e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has be
80. nited States Canada Latin Parts and Labor 3 America Argentina Europe Middle years East Africa Australia New Zealand PRC China Korea China Hong Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan 8134 Latin America Argentina China Parts and Labor 1 year Europe Middle East Africa Australia New Zealand PRC China Korea Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan Parts and Labor 1 year Japan Parts and Labor 1 year 54 Types of Machine Warranty Type Country or Region of Purchase Warranty Period Service 8135 United States Canada Latin Parts 3 years America PRC China Korea China Hong Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Labor 1 year Sri Lanka Vietnam Brunei Thailand and Taiwan Europe Middle East Africa Parts and Labor 3 years Australia and New Zealand Parts 3 years No Labor 8136 Latin America Argentina Europe Parts and Labor 3 Middle East Africa Australia New years Zealand PRC China Korea China Hong Kong S A R Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan 8137 Latin America Parts 3 years Labor 1 years Europe Middle East Afr
81. nostics diskettes from the Rescue and Recovery workspace You can also download the latest version of the diagnostics program from http www lenovo com think support on the World Wide Web Type your machine type and model number into the Quick Path field to find the downloadable files that are specific to your computer Chapter 5 Troubleshooting and diagnostics 25 Running Diagnostics from the Rescue and Recovery workspace Use the following steps to run diagnostics from the Rescue and Recovery workspace 1 Shut down your operating system and turn off the computer 2 When you turn on your computer repeatedly press and release the Enter or F11 key when indicated on the screen to start the Rescue and Recovery workspace 3 From the main menu select Diagnose Hardware 4 Follow the prompts on the screen 5 Restart the computer Creating a Diagnostics diskette Use the following steps to create a diagnostics diskette 1 Shut down your operating system and turn off the computer 2 When you turn on your computer repeatedly press and release the Enter or F11 key when indicated on the screen to start the Rescue and Recovery workspace 3 From the main menu select Create a diagnostics disk 4 Follow the instructions on the screen 5 When prompted insert a blank formatted diskette into the diskette drive and follow the instructions on the screen Notes 1 You can also download the latest version of the diagnostic
82. oduct such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement General safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center Use only a service provider who is approved to repair your particular product Note Some parts can be upgraded or replaced by the customer These parts are referred to as Customer Replaceable Units or CRUs Lenovo expressly identifies CRUs as such and provides documentation with vi instructions when it is appropriate for customers to replace those parts You must closely follow all instructions when performing such replacements Always make sure that the power is turned off and that the product is unplugged from any power source before you attempt the replacement If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for proper UL certification m Danger A Hazardous moving parts Keep fingers and other body parts away m Attention AD Before replacing any CRUs turn off the computer and wait three to five minut
83. omputer Click All Programs gt Online Books to find the Hardware Replacement Guide The Online Hardware Replacement Guide is available also on the Lenovo Support Web site http www lenovo com think support You will need to enter your Machine Type information and look under publications to find the appropriate Hardware Replacement Guide 64 Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 500 Park Offices Drive Hwy 54 Research Triangle Park NC 27709 U S A Attention Lenovo Director of Licensing LENOVO GROUP LTD PROVIDES THIS PUBLICATION AS IS WITHOUT W
84. on is complete click Access IBM on your desktop to learn more about your computer Chapter 2 Setting up your computer 7 Completing important tasks After you have set up your computer perform the following tasks which will save you time and trouble later e Create a diagnostics diskette The diagnostics tool can isolate hardware problems and is part of the Product Recovery program Making a diagnostics diskette ahead of time assures you will be able to use of the diagnostics tool if the Product Recovery program becomes inaccessible See Diagnostics diskette on page 26 e Record your computer machine type model and serial number If you need service or technical support you will probably be asked for this information See Recording your computer information on page 9 Keep this Quick Reference in a safe place It is the only publication that has important information about reinstalling factory installed software Chapter 3 Recovering software on page 11 contains the information about recovering factory installed software Updating your operating system Microsoft makes updates available for various operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only Updates could include security fixes new versions of Windows components such as media player fixes to other portion
85. ormation to the telephone company 2 The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called In most but not all areas the sum of the RENs of all devices should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area 3 If the device causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance if advance notice is not practical you will be notified as soon as possible You will be advised of your right to file a complaint with the FCC 4 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice to give you an opportunity to maintain uninterrupted service 5 If you experience trouble with this product contact your authorized reseller or call the Customer Support Center In the United States call 1 800 426 7378 In Canada call 1 800 565 3344 You may be required to present proof of purchase The telephone company may ask you to disconnect the device from the network until the problem has been corrected or until you are sure the device is not malfunctioning
86. program from http www lenovo com think support on the World Wide Web In the Quick Path field type your machine type to find the downloadable files specific to your computer 2 You can download a self starting bootable CD image known as an iso image of the diagnostics program from http www lenovo com think support to support systems without a diskette drive Running the Diagnostics diskette Use the following steps to run the diagnostics diskette or CD image 1 Shut down the operating system and turn off the computer 2 Insert the diagnostics diskette into the diskette drive or CD into the drive 3 Turn on your computer 4 When the diagnostics program opens Follow the instructions that are displayed on the screen For help press Fl 5 When the program finishes remove the diskette or CD from the drive 26 6 Shut down or restart your computer Error codes The following table includes some of the more common error codes that might be displayed when your computer is performing the power on self test POST e Record error codes that are displayed If you call for service you will be asked for the error codes e If there are multiple error codes always work to solve problems in the order in which the error codes are displayed Usually solving the first error code will solve succeeding ones e If the error code is not in the following table more in depth troubleshooting is required If the op
87. r in connection with this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non fulfillment of such obligations if Lenovo is at fault for a maximum amount equal to the charges you paid for the Machine that has caused the damages The above limitation shall not apply to damages for bodily injuries including death and damages to real property and tangible personal property for which Lenovo is legally liable 2 UNDER NO CIRCUMSTANCES IS LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 LOSS OF OR DAMAGE TO DATA 2 INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES 3 LOST PROFITS EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES OR 4 LOSS OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA The provisions of this Statement of Limited Warranty replace any applicable statutory warranties What this Warranty Covers The following replaces the first sentence of the first paragraph of this section The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this section The limitation period for
88. rantee for installation defects from the date of purchase Lenovo is not responsible for the information in such software programs and or any additional software programs installed by you or installed after purchase of the product Services not chargeable to the guarantee shall be charged to the final user prior an authorization In the event that warranty repair is required please call the Customer Support Center at 001 866 434 2080 where you will be directed to the nearest Authorized Service Center Should no Authorized Service Center exist in your city location or within 70 kilometers of your city or location the guarantee includes any reasonable delivery charges related to the transportation of the product to our nearest Authorized Service Center Please call the nearest Authorized Service Center to obtain the necessary approvals or information concerning the shipment of the product and the shipment address To obtain a list of Authorized Service Centers please visit http www lenovo com think support site wss document do Indocid MIGR 44986 amp sitestyle lenovo Appendix B Lenovo Statement of Limited Warranty 61 Manufactured by SCI Systems de M xico S A de C V Av De la Solidaridad Iberoamericana No 7020 Col Club de Golf Atlas El Salto Jalisco M xico C P 45680 Tel 01 800 3676900 Marketing by Lenovo de M xico Comercializaci n y Servicios S A de C V Alfonso N poles G ndara No 3111 Parque Corpo
89. raphics Array SVGA monitor connect the cable to the connector as shown Note If your model has two monitor connectors be sure to use the connector on the accelerated graphics port AGP adapter e If you have a digital video interface DVI monitor connect the cable to the connector as shown Note Your computer must have an adapter installed that supports the DVI monitor 5 If you have a modem connect the modem using the following instructions Al E P f E 5 g AN A AS 4 pS E H A This illustration shows the two connections on the back of the computer to set up your modem A This illustration shows how modem connections are made in the United States and other countries or regions that use an RU 11 telephone outlet Attach one end of the telephone cable to the telephone and the other end to the telephone connector on the back of the computer Attach one end of the modem cable to the modem connector on the back of the computer and the other end to the telephone outlet In countries or regions that do not use RU 11 telephone outlets a splitter or converter is required to attach the cables to the telephone outlet as shown at the top of this illustration You also can use the splitter or converter without the telephone as shown at the bottom of the illustration 6 If you have audio devices attach them using the following instructions For more information about spea
90. rativo de Pe a Blanca Delegaci n lvaro Obreg n M xico D E M xico C P 01210 Tel 01 800 00 325 00 62 Appendix C Customer Replacement Units CRUs You can find instructions for replacing CRUs by Machine Type in one of the reference materials listed in the charts below Note Use only the parts provided by Lenovo 8129 8132 8133 8134 8135 8136 9212 9213 Quick Reference User Guide Hardware Replacement Guide Tier 1 CRUs Keyboard X Mouse X HDD Memory Adapter Cards Speaker X Optical FDD K KIKK KIK K Tier 2 CRUs Heatsink Processor System Board Power Supply X lt lt gt 8122 8123 8124 8131 8137 8138 Quick Reference User Guide CRU Guide Tier 1 CRUs Keyboard X Mouse X Memory Adapter Cards Speaker X Optical FDD K mK mK K XT OX Tier 2 CRUs Copyright Lenovo 2005 Portions Copyright IBM Corp 2005 63 8122 8123 8124 8131 8137 8138 Quick Reference User Guide CRU Guide Heatsink X Processor X System Board X Power Supply X HDD X If you are unable to access these instructions or if you have difficulty replacing a CRU you can use either of the following additional resources e The Hardware Replacement Guide is available in the Online Books folder on your c
91. rcial PC 852 8205 0333 ThinkPad and WorkPad 852 2825 6580 Cantonese English Putonghua Colombia 1 800 912 3021 Spanish Costa Rica 284 3911 Spanish Croatia 0800 0426 Cyprus 357 22 841100 Czech Republic 420 2 7213 1316 Denmark Up and running support 4520 8200 Warranty service and support 7010 5150 Danish Dominican Republic 566 4755 566 5161 ext 8201 Toll Free within the Dominican Republic 1 200 1929 Spanish Ecuador 1 800 426911 Spanish El Salvador 250 5696 Spanish Estonia 386 61 1796 699 Finland Up and running support 09 459 6960 Warranty service and support 358 800 1 4260 Finnish 58 Country or Region Telephone Number France Up and running support 0238 557 450 Warranty service and support hardware 0810 631 213 Warranty service and support software 0810 631 020 French Germany Up and running support 07032 15 49201 Warranty service and support 01805 25 35 58 German Greece 30 210 680 1700 Guatemala 335 8490 Spanish Honduras Tegucigalpa amp San Pedro Sula 232 4222 San Pedro Sula 552 2234 Spanish Hungary 36 1 382 5720 India 1600 44 6666 Alternate Toll Free 91 80 2678 8940 English Indonesia 800 140 3555 62 21 251 2955 English Bahasa Indonesian Ireland Up and running support 01 815 9202 Warranty service and support 01 881 1444 English Italy Up and running support
92. rks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Rescue and Recovery ThinkCentre ThinkPad The following terms are trademarks of International Business Machines Corporation in the United States other countries or both IBM used under license 66 Approach Domino Freelance Graphics Lotus Lotus FastSite Lotus Notes Lotus Organizer Notes Passport Advantage SmartSuite Word Pro 1 2 3 Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others Electronic emissions notices The following information refers to machine types 8122 8123 8124 8129 8131 8132 8133 8134 8135 8136 8137 8138 9212 and 9213 Federal Communications Commission FCC Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates used and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee the interference will not occur in a particular installation If this equipment
93. rranty Period The warranty period may vary by country or region and is specified in the table below NOTE Region means either Hong Kong or Macau Special Administrative Region of China A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for a parts and labor during the first year of the warranty period and b parts only on an exchange basis in the second and third years of the warranty period Your Service Provider will charge you for any labor provided in performance of the repair or replacement s in the second and third year of warranty period 52 Types of Machine Warranty Type Country or Region of Purchase Warranty Period Service 8122 United States Canada Europe Parts and Labor 1 Middle East Africa Australia New year Zealand PRC China Korea Bangladesh India Indonesia Malaysia Philippines Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan Latin America Argentina China Parts and Labor 1 Hong Kong S A R year Japan Parts and Labor 1 year 8123 Canada Latin America PRC Parts 3 years China Korea China Hong Kong S A R Bangladesh India Indonesia Malaysia Philippines Labor 1 year Sinagapore Sri Lanka Vietnam Brunei Thailand and Taiwan Europe Middle East Africa Parts and Labor 3 years Australia and New Zealand Parts 3 years No Labor 8124 United States Latin A
94. s of fact and the conclusions of law The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the Bar Council of India Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed All proceedings shall be conducted including all documents presented in such proceedings in the English language The English language version of this Statement of Limited Warranty prevails over any other language version 42 JAPAN Governing Law The following sentence is added to this section Any doubts concerning this Statement of Limited Warranty will be initially resolved between us in good faith and in accordance with the principle of mutual trust MALAYSIA Limitation of Liability The word SPECIAL in item 3 of the fifth paragraph is deleted NEW ZEALAND What this Warranty Covers The following paragraph is added to this section The warranties specified in
95. s of the Windows operating system or enhancements For details about updating your operating system refer to the Access IBM program Installing other operating systems If you install your own operating system follow the instructions that come with your operating system CDs or diskettes Remember to install all device drivers after you install your operating system Installation instructions are usually provided with the device drivers Updating your antivirus software Your computer comes with the Norton AntiVirus software you can use to detect and eliminate viruses You should run the LiveUpdate application to get the latest updates from the Norton AntiVirus Web site LiveUpdate will download the latest virus list and Norton AntiVirus will use the new list when it scans your computer the next time For more details about updating your antivirus software refer to the Access IBM program Starting the Setup Utility The Setup Utility enables you to view set or change BIOS configuration settings and passwords 1 Shut down the operating system and turn off your computer 2 While turning on your computer repeatedly press and release the F1 key to enter the Setup Utility Note If a password has been set the Setup Utility program menu is not displayed until you type your password For more information on the Setup Utility program see your User Guide In some cases the Setup Utility starts automatically when POST dete
96. t 4 in France Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Comoros Congo Republic Djibouti Democratic Republic of Congo Equatorial Guinea French Guiana French Polynesia Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Madagascar Mali Mauritania Mauritius Mayotte Morocco New Caledonia Niger Reunion Senegal Seychelles Togo Tunisia Vanuatu and Wallis amp Futuna all disputes arising out of this Statement of Limited Warranty or related to its violation or execution including summary proceedings will be settled exclusively by the Commercial Court of Paris 5 in Russia all disputes arising out of or in relation to the interpretation the violation the termination the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow 6 in South Africa Namibia Lesotho and Swaziland both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg 7 in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central Sultanahmet Courts and Execution Directorates of Istanbul the Republic of Turkey 8 in each of the following specified countries any legal claim arising out of this Statement of Limited Warranty will be brought before and settled exclusively by the competent court of a Athens
97. tion 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 or any statutory modification or re enactment of either such Section 2 Lenovo will accept unlimited liability subject always to the Items for Which Lenovo is Not Liable below for physical damage to your tangible property resulting from the negligence of Lenovo 3 Lenovo s entire liability for actual damages for any one Default will not in any event except as provided in items 1 and 2 above exceed 125 of the total purchase price payable or the charges for the Machine directly relating to the Default These limits also apply to Lenovo s suppliers resellers and Service Providers They state the maximum for which Lenovo and such suppliers resellers and Service Providers are collectively responsible Items for Which Lenovo is Not Liable Save with respect to any liability referred to in item 1 above under no circumstances is Lenovo or any of its suppliers resellers or Service Providers liable for any of the following even if Lenovo or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequential loss or 3 loss of profits business revenue goodwill or anticipated savings Part 3 Warranty Information This Part 3 provides information regarding the warranty applicable to your Machine including the warranty period and type of warranty service Lenovo provides Wa
98. u might have a problem with the partition that contains the Rescue and Recovery workspace Use your rescue media to access the Rescue and Recovery workspace For information about creating and using rescue media see Creating and using rescue media on page 16 Recovering or installing device drivers Before you can recover or install device drivers your operating system must be installed on your computer Make sure that you have the documentation and software media for the device Device drivers for factory installed devices are located on the computer hard disk usually drive C in the ibmtools drivers folder Other device drivers are on the software media that come with individual devices The latest device drivers for factory installed devices are also available on the World Wide Web at http www lenovo com think support To recover a device driver for an factory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk 3 Open the C IBMTOOLS folder 4 Open the drivers folder Within the drivers folder are several subfolders that are named for various devices that are installed in your computer for example audio video and so on 5 Open the appropriate subfolder 6 Use one of the following methods to recover the device driver In the device subfolder look for a readme txt file or other fil
99. ument and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to mobile personal computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition your computer product may contain a coin sized internal battery that provides power to your system clock even when the machine is unplugged so the battery safety information applies to all computers Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your machine Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Copyright Lenovo 2005 Portions Copyright IBM Corp 2005 v Frequently inspect your computer a
100. ur computer 7 Turn on your computer 18 Chapter 4 Getting information help and service If you need help service or technical assistance or just want more information about products manufactured by Lenovo you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo products manufactured by Lenovo what to do if you experience a problem with your computer and whom to call for service should it be necessary Getting information Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books README files and help files In addition information about the products Lenovo manufactures is available on the World Wide Web On the World Wide Web the Web site has up to date information about Personal Computer products and support The address for the Personal Computing home page is http www lenovo com think You can find support information for your products including supported options at http www lenovo com think support Getting help and service If you have a problem with your computer you will find a wide variety of sources available to help you Using the documentation and diagnostic programs Many computer problems can be solved without outside assistance If you experie
101. us com notes About IBM Lotus SmartSuite Lotus SmartSuite contains powerful applications with timesaving features that give you a head start on your work and guide you through individual tasks e Lotus Word Pro Word Processor e Lotus 1 2 3 Spreadsheet Lotus Freelance Graphics Presentation Graphics e Lotus Approach Database e Lotus Organizer Time Contact and Information Manager e Lotus FastSite Web Publisher e Lotus SmartCenter Internet Information Manager Customer Support For support information and phone numbers to help with initial installation of software visit http www lenovo com think support To purchase technical support beyond this initial installation support visit http www lotus com passport International License Agreement The software licensed to you under this offer does not include software upgrades or technical support and is subject to the terms and conditions of the IBM International Program License Agreement IPLA that accompanies the software Your use of the Lotus SmartSuite and O Copyright Lenovo 2005 O Portions Copyright IBM Corp 2005 31 Lotus Notes programs described in this offer constitutes acceptance of the terms of this Offer and the IPLA For further information regarding the IBM IPLA visit http www ibm com software sla sladb nsf These programs are not for resale Proof of Entitlement The proof of purchase for your qualifying person
102. ut incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Tradema
103. way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings viii Be sure that the power outlet you are using is properly wired easily a
104. wer supply and system board Diagnostic LEDs o page 25 If you cannot correct the problem have the computer serviced The monitor screen is blank Verify that e The monitor cable is securely attached to the rear of the monitor and to the rear of the computer e The monitor power cord is plugged into the monitor and into a working electrical outlet e The monitor is turned on and the brightness and contrast controls are set correctly e The monitor signal cable is securely connected to the monitor and to the monitor connector on the computer The power supply and system board are working See Power supply and system board Diagnostic LEDs o page 25 Note If your computer has two monitor connectors verify that your monitor is connected to the one in the PCI express PCI e option connector rather than the one in the rear of the system board See Step 4 on page 3 If you cannot correct the problem have the computer serviced O Copyright Lenovo 2005 O Portions Copyright IBM Corp 2005 23 Symptom Action The keyboard does not work The computer does not respond to the keyboard Verify that The computer and monitor are turned on and the brightness and contrast controls are set correctly e The keyboard is securely connected to the keyboard connector on the computer e No keys are stuck If you cannot correct the problem have the computer serviced The Enhanced
105. wing paragraph in Western Europe Andorra Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Netherlands Norway Poland Portugal San Marino Slovakia Slovenia Spain Sweden Switzerland United Kingdom Vatican State and any country subsequently added to the European Union as from the date of accession The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western Europe countries provided the Machines have been announced and made available in such countries If you purchase a Machine in one of the Western European countries as defined above you may obtain warranty service for that Machine in any of those countries from a Service Provider provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service If you purchased a Personal Computer Machine in Albania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Georgia Hungary Kazakhstan Kyrgyzstan Federal Republic of Yugoslavia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak 44 Republic Slovenia or Ukraine you may obtain warranty service for that Machine in any of those countries from a Service Provider provided the Machine has been announced and made available by Lenovo in the country
106. y drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start Windows you can use the Rescue files feature in the Rescue and Recovery workspace to copy files from your hard disk to other media To start the Rescue and Recovery workspace do the following 1 2 14 Turn off your computer for at least 5 seconds Repeatedly press and release the Enter or F11 key as you turn on your computer When you hear beeps or see a logo screen stop pressing and releasing the Enter or F11 key If you set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 15 Do one of the of the following e To rescue files from your hard disk or from a backup click Rescue files then follow the instructions on the screen e To restore your hard disk from a Rescue and Recovery backup or to restore your hard drive to the factory contents click Restore your system then follow the instructions on the screen Note After restoring your hard disk to the original factory content you might have to reinstall some software o drivers See Post recovery notes for details e For information about other features of the Rescue and Recovery workspace click Help Post recovery notes Notes 1 After restoring a hard
107. ype of warranty service is appropriate for the repair This type of service is called ThinkPad EasyServ or EasyServ in some countries To obtain warranty service contact a Service Provider In Canada or the United States call 1 800 IBM SERV 426 7378 In other countries see the telephone numbers below Worldwide telephone list Phone numbers are subject to change without notice For the most current phone numbers go to http www lenovo com think support and click Support phone list Country or Region Telephone Number Africa Africa 44 0 1475 555 055 South Africa 27 11 3028888 and 0800110756 Central Africa Contact the nearest IBM Business Partner Appendix B Lenovo Statement of Limited Warranty 57 Country or Region Telephone Number Argentina 0800 666 0011 Spanish Australia 131 426 English Austria Up and running support 01 24592 5901 Warranty service and support 01 211 454 610 German Belgium Up and running support 02 210 9820 Dutch Up and running support 02 210 9800 French Warranty service and support 02 225 3611 Dutch French Bolivia 0800 0189 Spanish Brazil Sao Paulo region 11 3889 8986 Toll free outside Sao Paulo region 0800 7014 815 Brazilian Portuguese Canada 1 800 565 3344 English French In Toronto only call 416 383 3344 Chile 800 224 488 Spanish China 800 810 1818 Mandarin China Hong Kong S A R Home PC 852 2825 7799 Comme

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