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Lenovo Personal Computer 6423 User's Manual

1. Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled using this program In the Add New Hardware program when prompted for the device driver that you want to install click Have Disk and Browse Then select the appropriate device driver file from the device subfolder In the device subfolder look for a SETUP EXE file Double click SETUP EXE and follow the instructions on the screen 42 User Guide Setting a rescue device in the startup sequence Before you start the Rescue and Recovery program from a CD DVD USB hard disk drive or any external device you must first change the startup sequence in the Setup Utility To view or change the startup sequence do the following 1 With the computer turned off repeatedly press and release the F1 key while you turn on the computer When the logo screen appears or you hear a series of beeps release the F1 key If you are prompted for a password type your current password From the Setup Utility main menu use the right arrow key to select Startup Arrange the startup sequence to meet your needs Press the Esc key twice to go to the Setup Utility exit menu NO GTR D Use the down arrow key to select Save and exit the Setup Utility then press Enter When the Setup Confirmation window appears press Enter 9 The computer restarts Note If you are using an external device you first
2. FCR Capability to receive FCR Capability to receive FCSI Report the called station ID FDCC DCE capabilities parameters FDCS Report current session FDCS Current session results FDIS Report remote capabilities FDIS Current sessions parameters FDR Begin or continue phase C receive data FDT Data transmission FDTC Report the polled station capabilities FET Post page message response FET N Transmit page punctuation FHNG Call termination with status FK Session termination FLID FLPL Local ID string Document for polling FMDL FMFR Identify model Identify manufacturer Appendix A Manual modem commands 53 FPHCTO Phase C time out FPOLL Indicates polling request FPTS Page transfer status FPTS Page transfer status FREV Identify revision FSPT Enable polling FTSI Report the transmit station ID Voice commands BDR Select Baud Rate CID Enable Caller ID detection and reporting format CLS Select Data Fax or Voice Audio MDL Identify Model MFR Identify Manufacturer REV TL Identify Revision Level Audio output transmit level VBQ VBS Query Buffer Size Bits per sample ADPCM or PCM VBT VCI Beep
3. E S Command H HO Force modem on hook hang up Lenovo 2005 2008 Portions IBM Corp 2005 49 Command Function H1 Force modem off hook make busy Note H1 command is not supported for Italy I_ 10 Display product identification code Il Factory ROM checksum test 12 Internal memory test 13 Firmware ID 14 Reserved ID L_ LO Low speaker volume L1 Low speaker volume L2 Medium speaker volume L3 High speaker volume M_ MO Internal speaker off M1 Internal speaker on until carrier detected M2 Internal speaker always on M3 Internal speaker on until carrier detected and off while dialing N_ Included for compatibility only provides no effect O_ O0 Return to Data Mode O1 Return to Data Mode and initiate an equalizer retrain P Set Pulse dial as default Q_ Q0 Modem sends responses Sr Read and display value in register r Sr n Set register r to value n n 0 255 T Set Tone Dial as default V_ VO Numeric responses V1 Word responses W_ wo Report DTE speed only wi Report line speed error correction protocol and DTE speed W2 Report DCE speed only X_ X0 Hayes Smartmodem 300 compatible responses blind dialing X1 Same as XO plus all CONNECT responses blind dialing X2 Same as X1 plus dial tone detection X3 Same as X1 plus busy detection blind dialing X4 All responses and dial tone and busy signal detection Z_ ZO Reset and retr
4. Loopback Test amp T4 Grant Remote Digital Loopback Test request by remote modem amp T5 Deny Remote Digital Loopback Test request amp T6 Perform a Remote Digital Loopback Test amp T7 Perform a Remote Digital Loopback Test and Self Test amp T8 Perform Local Analog Loopback Test and Self Test amp V amp VO Displays Active and Stored Profiles Appendix A Manual modem commands 51 Command Function amp V1 Display Last Connection Statistics amp W_ amp WO Stores the active profile as Profile 0 amp W1 Stores the active profile as Profile 1 E_ EO Disable auto retrain E1 Enable auto retrain MS Displays the current Select Modulation settings MS Displays a list of supported Select Modulation options MS a b c e f Select modulation where a 0 1 2 3 9 10 11 12 56 64 69 b 0 1 c 300 56000 d 300 56000 e 0 1 and f 0 1 A b c d e f default 12 1 300 56000 0 0 Parameter a specifies the modulation protocol desired where 0 V 21 1 V 22 2 V 22bis 3 V 23 9 V 32 10 V 32bis 11 V 34 12 V 90 K56Flex V 34 56 K 56Flex V 90 V 34 64 Bell 103 and 69 Bell 212 Parameter b specifies automode operations where 0 automode disabled 1 automode enabled with V 8 V 32 Annex A Parameter c specifies the minimum connection data rate 300 56000 Parameter d specifies the maximum connection rate 300 56000 Parameter e specifies the co
5. RAID volume see Deleting RAID volumes on page 24 Use the arrow keys to select Create RAID Volume and press Enter Type a RAID Volume name in the Name field and press Tab Use the arrow keys to select a RAID level in the RAID Level field and press Tab If appropriate use the arrow keys to select the Stripe Size in the Stripe Size field and press Tab Type a volume size in the Capacity field and press Tab To initiate volume creation press Enter When prompted press Y to accept the warning message and create the volume To create additional RAID volumes return to step 3 or select Exit and press Enter Press Y when prompted to confirm the exit Lenovo 2005 2008 Portions IBM Corp 2005 23 Deleting RAID volumes This section describes how to use the Intel Matrix Storage Manager option ROM Configuration Utility to delete RAID volumes 1 Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM Configuration Utility 2 Use the arrow keys to select the RAID volume to be deleted and press Delete w When prompted press Y to confirm the deletion of the selected RAID volume 4 After deleting a RAID volume you can e Return to step 1 to delete additional RAID volumes g See Creating RAID volumes on page 23 for RAID volume creation Use the arrow keys to select Exit and press Enter Use the arrow keys to select Reset Disks to Non RAID and press Enter a Use th
6. SAS RAID 1 functionality use the LSI Logic Config Utility as the SAS Configuration Utility This utility assumes that the system has the required number of disks 1 Press Ctrl C when prompted to start the LSI Logic Config Utility 2 On the Adapter Properties screen use the arrow key to select RAID Properties 3 4 On the RAID Properties screen use the arrow keys to select the first disk Press Enter to go to the RAID Properties screen primary disk for the IM Mirror volume the disk with the data that you want to mirror Then use the arrow keys to move the Array Disk column for this disk and press the Space key to select Yes Note If a partitions is defined on the disk a message warns you that the data will be lost when the striped volume is created Press M to Migrate or D to delete the data on the drive When the Keep Data Erase Disk message is displayed press F3 to keep the data currently on this disk The value in the Array Disk column changes to Primary Use the arrow keys to select the secondary mirrored disk for the IM volume Select Yes as the value for the Array Disk column Note If a partition is defined on the disk a message warns you that the data will be lost when the mirrored volume is created Chapter 6 Installing and configuring RAID 25 9 Press Delete to confirm erasing data from the disk Configuring a mirrored volume with three to five disks with an optional hot spare disk To con
7. administrator passwords are set you can type either password However to change any configuration settings you must use your administrator password Setting changing and deleting a password To set change or delete a password do the following Note A password can be any combination_of up to twelve characters A Z a z and 0 9 For more information see 1 Start the Setup Utility program see Chapter 5 Using the Setup Utility on page 19 2 From the Setup Utility program menu select Security gt Set Passwords 3 Read the information displayed on the right side of the screen Selecting a startup device If your computer does not start up boot from a device such as the CD ROM diskette or hard disk drive as expected use one of the following procedures to select a startup device Selecting a temporary startup device Use this procedure to startup from any boot device Note Not all CDs hard disk drives and diskettes are bootable 1 Turn off your computer 2 Press and hold the F12 key then turn on the computer When the Startup Device Menu appears release the F12 key Note If you are using a USB keyboard and the Startup Device Menu does not display using this method repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer 20 User Guide 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a s
8. any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 If your computer is turned on when you start this procedure shut down the operating system and turn off the computer 2 Press and hold the F1 key then turn on the computer When you hear multiple beeps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b Ifa user password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For ee The Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized persons from gaining access to your computer and data See The following types of passwords are available e User
9. are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer go to the Adobe Web site at http www adobe com and download the version you want to use ThinkVantage Productivity Center The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies such as The Rescue and Recovery program Productivity Center Client Security Solutions Factory Recovery System Updates Lenovo 2005 2008 Portions IBM Corp 2005 45 Service and support Note ThinkVantage Technologies are only available on select Lenovo computers To access the ThinkVantage Productivity Center program click Start gt All Programs gt ThinkVantage gt Productivity Center Safety and Warranty The safety and warranty information that is provided with your computer contains information on safety and warranty notices Read and understand all safety information before using this product www lenovo com The Lenovo Web site www lenovo com provides information and services to help you buy upgrade and maintain your computer You can access up to date info
10. cord is plugged into the rear of the computer and into a working button electrical outlet e If your computer has a secondary power switch on the back of the computer make sure that it is switched on e The power indicator on the front of the computer is on If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that e The monitor cable is securely attached to the rear of the monitor and to the rear of the computer e The monitor power cord is plugged into the monitor and into a working electrical outlet e The monitor is turned on and the brightness and contrast controls are set correctly e The monitor signal cable is securely connected to the monitor and to the monitor connector on the computer If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The keyboard does not work Verify that The computer does not respond The computer is turned on to the keyboard 3 y e The monitor is turned on and the brightness and contrast controls are set correctly The keyboard is securely connected to the keyboard connector on the computer e No keys are stuck If you cannot correct the problem have the co
11. create a set of Product Recovery discs that enables you to restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create a set of Product Recovery discs as soon as possible Note The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created Your Microsoft Windows license permits you to create only one set of Product Recovery discs so it is important that you store the discs in a safe place after you make them To create Product Recovery discs do the following 1 From the Windows desktop click Start gt All Programs gt Think Vantage gt Create Recovery Media 2 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems Windows XP Use Product Recovery discs to restore your computer to the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files Windows Vista Use Product Recovery discs to restore your computer to the original factory contents on
12. device drivers for some devices Sel Recovery cr mending 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled Creating and using rescue media 40 User Guide Rescue media such as a CD or USB hard disk drive enables you to recover from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Note The recovery operations you can perform using rescue media vary depending on the operating system The rescue disc can be started in any type of CD or DVD Rescue media also contains a PC Doctor diagnostics program which enables you to run diagnostics from the rescue media To create rescue media do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Create Recovery Media 2 Inthe Rescue Media area select the type of rescue media you want to create You can create rescue media using a CD USB hard drive or a second internal hard disk drive 3 Click OK 4 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems Windows XP Use Product Recovery discs to restore your computer to
13. from a Rescue and Recovery backup or restore the hard disk drive to the factory contents all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the Rescue files feature in the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Turn off your computer Restart your computer Repeatedly press and release the F11 key When you hear beeps or see a logo screen release the F11 key ok ON If you set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 43 6 Do one of the of the following To rescue files from your hard disk drive or from a backup click Rescue files then follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard drive to the factory contents click Restore your system then follow the instructions on the screen For information about other features of the Rescue and Recovery workspace click Help Notes 1 After restoring a hard disk drive to the original factory contents you might have to reinstall
14. installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Trademarks 58 User Guide The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Rescue and Recovery ThinkStation ThinkVantage The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Wake on LAN Microsoft Windows and Windows Vista are trademarks of Microsoft Corporation in the United States other countries or both Intel Celeron Core Pentium and Xeon are trademarks of Intel Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others Index A administrator password 20 advanced settings 21 antivirus software updating 12 arranging workspace 3 AT commands basic 49 extended 51 audio subsystem 13 backup and recovery operations 38 basic trouble shooting 31 BIOS updating flashing 29 30 books folde
15. might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services 48 User Guide During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to http www lenovo com Appendix A Manual modem commands The following section lists commands
16. must turn off your computer before connecting the external device For more information on Setup Utility see Chapter 5 Using the Setup Utility o Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment you can Use your rescue media CD DVD or USB hard disk drive to start the Rescue and Recovery workspace See Creating and using rescue media on page 40 for details Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See a Recovery Repair diskette on page 41 for details e Use a set of Product Recovery discs if your intent is to restore the hard disk drive to its original factory contents See Creating and using the Product Recovery disc on page 37 It is important to create a Recovery Repair diskette rescue media and a set of Product Recovery discs as soon as possible and store them in a safe place If you are unable to access the Rescue and Recovery workspace or the Windows environment from rescue media a Recovery Repair diskette or a set of Product Recovery CDs you might not have the rescue device CD drive DVD drive or USB hard disk drive defined as a startup device in the BIOS startup sequence For more information see Setting a rescue device in the startup sequence Chapter 9 Recovering software 43 44 User Guide Chapter 10 Getting i
17. power 11 Finishing the software installation 11 Completing important tasks 11 Updating your operating system 12 Installing other operating systems 12 Updating your antivirus software 12 Shutting down the computer 12 Installing external options 12 Features so so 2 13 Specifications s s e 16 Chapter 4 Software overview 17 Software provided with your Windows operating system D fo La Ge 17 Software provided by Lenov bo YE 17 PC Doctor for WINPE PC Doctor for Windows 17 Adobe Acrobat Reader 18 Chapter 5 Using the Setup Utility 19 Starting the Setup Utility program 19 Viewing and changing settings 19 Using passwords 19 Password considerations 19 User Password s s so s so s 20 Administrator Password 20 Setting changing and deleting a password 20 Selecting a startup device ee ote 20 Selecting a temporary startup deviee Bu 20 Selecting or changing the startup device sequence 21 Advanced settings Exiting from the Setup Utility program a l Chapter 6 Installing and configuring RAID Ia wee a 20 Attaching SATA hard disk dives RE oe A a ao Configuring the system BIOS to enable embedded SATA RAID Ben soa a a29 Creating RAI
18. product Set up your computer in the best possible work area that suits your needs and Bl For more information see Chapter 2 Arranging your workspace on page Connecting your computer Use the following information when connecting your computer Look for the small connector icons on the back of your computer Match the connectors to the icons If your computer cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue connector or a red cable end with a red connector Note Depending on your model type your computer might not have all of the connectors that are described in this section 1 Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary Note Some models are equipped with a voltage selection switch located on the rear of the computer Ensure you set the voltage selection switch to match the voltage available at your electrical outlet Setting the voltage selection switch incorrectly can cause permanent damage to the computer If your computer does not have a voltage selection switch your computer is designed to operate only at the voltage provided in the country where the computer was originally purchased If you relocate your computer to another country be aware of the following If your computer does not have a
19. provides instructions on how to view and change the configuration settings of your computer e Chapter 7 Updating system programs on page 29 provides information about updating POST BIOS and how to recover from a POST BIOS update failure Chapter 8 Troubleshooting and diagnostics on page 31 provides information about basic troubleshooting and diagnostic tools for your computer e Chapter 9 Recovering software on page 37 provides instructions on how to use the ThinkVantage Rescue and Recovery program to create product recovery disks back up data recover software and restore the entire contents of your hard disk drive to a previously saved state e Chapter 10 Getting information help and service on page 45 provides information about the wide variety of helpful resources available from Lenovo e Appendix A Manual modem commands on page 49 provides commands for manually programming your modem e Appendix B Notices on page 57 provides notices and trademark information Lenovo 2005 2008 Portions IBM Corp 2005 vV vi User Guide Chapter 1 Important safety information CAUTION Before using this manual it is important that you read and understand all the related safety information for this product Refer to the Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information
20. reduces the risk of personal injury and or damage to your product If you no longer have a copy of the Safety and Warranty Guide you can obtain one online from the Lenovo Support Web site at http www lenovo com support Additional safety requirements for machine types 6427 6449 and 6493 ThinkStation machine types 6427 6449 and 6493 require two persons to lift or carry Lenovo 2005 2008 Portions IBM Corp 2005 1 2 User Guide Chapter 2 Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and finge
21. the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files Windows Vista Use rescue media to perform all recovery operations except the ability to restore to the original factory contents and custom factory recovery To use rescue media do one of the following If your rescue media is on CDs or DVDs insert the rescue disc and restart your computer If your rescue media is on a USB hard disk drive attach your USB hard disk drive to one of the USB connectors on your computer then restart on your computer If you are using a second internal hard disk drive set the startup sequence to start from that drive When the rescue media starts the Rescue and Recovery workspace opens Help for each feature is available from the Rescue and Recovery workspace If your rescue media fails to start you might not have your rescue device CD drive DVD drive or USB device set correctly in your BIOS startup sequence For more information Creating and using a Recovery Repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a Recovery Repair diskette as soon as possible and store it in a safe place as a precautionary measure To cre
22. the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product
23. voltage selection switch do not connect the computer to an electrical outlet until you have verified that the voltage is the same as it was in the country where the computer was originally purchased If your computer has a voltage selection switch do not connect the computer to an electrical outlet until you have verified that the voltage selection switch is set to match the voltage in that country Lenovo 2005 2008 Portions IBM Corp 2005 5 6 User Guide If the voltage supply range is 100 127 V AC set the switch to 115 V If the voltage supply range is 200 240 V AC set the switch to 230 V 2 Connect the keyboard cable to the appropriate keyboard connector either the standard keyboard connector or the Universal Serial Bus USB connector Note Some models will have keyboards with a fingerprint reader 3 Connect the USB mouse cable to the appropriate mouse connector 4 Connect the monitor cable to the monitor connector on the computer If you have a Video Graphics Array VGA Standard monitor connect the cable to the connector as shown Note If your model has two monitor connectors be sure to use the connector on the graphics adapter e If you have a digital video interface DVI monitor your computer must have an adapter installed that supports the DVI monitor Connect the cable to the connector as shown Chapter 3 Sett
24. you might have to press Esc several times If you want to save the new settings select Save Settings or Save and exit the Setup Utility Otherwise your changes will not be saved Chapter 5 Using the Setup Utility 21 22 User Guide Chapter 6 Installing and configuring RAID This section contains information about attaching SATA devices and configuring RAID for this product Attaching SATA hard disk drives You must attach the minimum number of SATA drives for the level of RAID e RAID Level 0 Two drives minimum e RAID Level 1 Two drives e RAID Level 5 Three drives minimum RAID Level 10 Four drives Available for two processor system only Configuring the system BIOS to enable embedded SATA RAID functionality This section describes how to configure the BIOS for RAID D O1 2 N Creating Press F1 to enter the system BIOS setup Use the arrow key on the keyboard to select Devices and press Enter Use the arrow keys to select IDE Drive Setup and press Enter Use the arrow keys to select SATA RAID and press Enter Use the up and down arrow to select Enabled Press F10 to save the new settings RAID volumes This section describes how to use the Intel Matrix Storage Manager option ROM Configuration Utility to create RAID volumes 1 10 Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM configuration Utility Note To make enough physical drives available to create a
25. 13 introduction v L Lenovo web site 46 lighting glare 3 59 M manual modem commands 49 media creating and using rescue 40 MNP V 42 V 42bis V 44 commands 52 modem commands basic AT 49 Extended AT 51 fax class 1 53 fax class 2 53 manual 49 MNP V 42 V 42bis V 44 52 Voice 54 mouse cleaning 35 non optical 35 optical mouse 35 N non optical mouse 35 notice television output 58 notices 57 O online books folder 45 operating system installing 12 updating 12 operations backup and recovery 38 optical mouse 35 outlets electrical 4 overview software 17 P password administrator 20 considerations 19 setting changing deleting 20 user 20 passwords using 19 physical specifications 16 power Advanced Configuration and Power Interface ACPI support 14 features 14 turning off computer 12 turning on computer 11 power on self test POST 29 product recovery disc creating 37 productivity center ThinkVantage 45 programs updating system 29 purchasing additional services 48 R recovering device drivers 42 software 37 recovery operations backup and 38 problems solving 43 repair diskette creating and using 41 workspace rescue and 39 60 User Guide Rescue and Recovery 37 rescue and recovery workspace 39 rescue device starting 43 rescue media creating and using 40 resources information 45 S safety 1 safety information 46 security features 14 selecting start up d
26. D volumes L L 2 523 Deleting RAID volumes 24 SUPPORTED SAS RAID configurations wae 2A Lenovo 2005 2008 Portions IBM Corp 2005 Configuring the system BIOS to enable SAS RAID functionality Configuring the system BIOS to enable SAS RAID 0 functionality Configuring the system BIOS i enable SAS RAID 1 functionality disks with an optional hot spare disk Configuring the system BIOS to enable SAS RAID 1E functionality ge Chapter 7 Updating en Ba Using system programs Updating flashing BIOS fon a diskette or CD ROM Updating obg BIOS from your x operating system Chapter 8 Troubleshooting and diagnostics Basic troubleshooting Diagnostic programs PC Doctor for Windows PC Doctor for Windows PE PC Doctor for DOS Cleaning the mouse Optical mouse Non optical mouse Chapter 9 Recovering software Creating and using the Product Recovery disc Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette Recovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problems Chapter 10 Getting information help and service Information resources Online Books folder ThinkVantage Productivity Center Safety and Warranty www lenovo com Help and service Using the documentation and diagnostic programs Callin
27. Password e Administrator Password You do not have to set any passwords to use your computer However if you decide to set any passwords read the following sections Password considerations A password can be any combination of up to twelve characters a z and 0 9 and symbols For security reasons it is a good idea to use a strong password that cannot be easily compromised Passwords should adhere to the following rules e Have at least eight characters in length Lenovo 2005 2008 Portions IBM Corp 2005 19 Contain at least one alphabetic character one numeric character and one symbol e Contain at least one of the following symbols You can also use the space bar Setup Utility program and hard disk drive passwords are not case sensitive Not be your name or your user name Not be a common word or a common name e Be significantly different from your previous password User Password When a User Password is set the computer cannot be used until a valid password is typed from the keyboard Administrator Password When an Administrator Password is set it deters unauthorized persons from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set an Administrator Password After you set an Administrator Password a password prompt is displayed each time you try to access the Setup Utility program If both the user and
28. SI SAS Interface and press Enter 24 User Guide 4 Use the up and down arrow to select Enabled and press F10 to save the new settings Configuring the system BIOS to enable SAS RAID 0 functionality To configure the system BIOS to enable SAS RAID 0 functionality use the LSI Logic Config Utility as the SAS Configuration Utility This utility assumes that the system has the required number of disks 1 2 8 9 Press Ctrl C when prompted to start the LSI Logic Config Utility On the Adapter Properties screen use the arrow key to select RAID Properties and press Enter The RAID Properties screen is displayed Use the arrow key to select the first disk for the IS Stripe volume Use the arrow keys to move the Array Disk column for this disk and press or the space key to select Yes Note If a partition is defined on the disk a message warns you that the data will be lost when the striped volume is created Press M to Migrate or D to delete the data on the drive Repeat the previous steps to select up to three more disks for the stripe volume Press C to create the array after all drives have been chosen and select Save Changes Exit this menu press Enter and select Save Repeat Step 4 and select View Existing Array to view the new Array To delete the new array select Manage Array and press Y Configuring the system BIOS to enable SAS RAID 1 functionality To configure the system BIOS to enable
29. Tone Timer Identify Compression Method VLS Voice line select VRA Ringback goes away timer VRN Ringback never came timer VRX Voice Receive Mode VSDB Silence deletion tuner VSK Buffer skid setting VSP Silence detection period VSR Sampling rate selection VSS Silence deletion tuner VTD DTMF tone reporting capability VTM Enable timing mark placement VTS Generate tone signals VTX Voice transmit mode 54 User Guide r Attention Switzerland User If your Swisscom phone line does not have Taxsignal switched OFF modem function may be impaired The impairment may be resolved by a filter with the following specifications Telekom PTT SCR BE Taximpulssperrfilter 12kHz PTT Art 444 112 7 Bakom 93 0291 Z N Appendix A Manual modem commands 55 56 User Guide Appendix B Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is
30. a from the disk To configure a mirrored volume with the three to five disks with an optional hot spare disk see Configuring a mirrored volume with three to five disks with an optional hot spare disk on page 26 On the RAID Properties screen use the arrow key to select the first disk for the IME volume Use the arrow keys to move to the Array Disk column for this disk and use the and keys to select Yes as the value When the Keep Data Erase Disk message is displayed press Delete to erase the disk Use the arrow keys to select the next disk for the IME volume Select Yes as the value for the Array Disk column Note If a partition is defined on the disk a message warns you that the data will be lost when the mirrored volume is created Press Delete to confirm erasing data from the disk Repeat the previous steps to select up to four more disks for the IME volume If you want to configure a hot spare disk for the volume you can select up to three more disks Optional Use the arrow keys to select a hot spare disk for the IME volume Select Yes as the value for the Hot Spare column When you have selected all disks for the IM volume Press C to create the array after all drives have been chosen and then select Save Changes to exit this menu Press Enter and select Save Repeat Step 1 above and select View Existing Array to view the New Array To delete the New Array select Manage Array Press Y to delete the Ne
31. ality To configure the system BIOS to enable SAS RAID 1E functionality use the LSI Logic Config Utility as the SAS Configuration Utility This utility assumes that the system has the required number of disks 26 User Guide 1 2 Press Ctrl C when prompted to start the LSI Logic Config Utility On the Adapter Properties screen use the arrow key to select RAID Properties Press Enter to go to the RAID Properties screen Continue with step 4 through 9 to configure a two disk mirrored volume On the RAID Properties screen use the arrow key to select the first disk for the IME Mirror volume the disk with the data that you want to mirror Use the arrow keys to move the Array Disk column for this disk and press Space or key to select Yes Note If a partition is defined on the disk a message warns you that the data will be lost when the striped volume is created Press M to Migrate or D to delete the data on the drive 10 11 12 13 14 15 16 17 18 When the Keep Data Erase Disk message is displayed press F3 to keep the data currently on this disk The value in the Array Disk column changes to Primary Use the arrow keys to select the secondary mirrored disk for the IM volume Select Yes as the value for the Array Disk column Note If a partition is defined on the disk a message warns you that the data will be lost when the mirrored volume is created Press Delete to confirm erasing dat
32. and using rescue media on page 40 Recovering or installing device drivers Before you can recover or install device drivers your operating system must be installed on your computer Make sure that you have the documentation and software media for the device Device drivers for factory installed devices are located on the computer hard disk drive usually drive C in the SWTOOLS drivers folder Other device drivers are on the software media that come with individual devices The latest device drivers for factory installed devices also are available at http www lenovo com think support To reinstall a device driver for a factory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders that are named for various devices that are installed in your computer for example AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Use one of the following methods to reinstall the device driver e In the device subfolder look for a README TXT or other file with the TXT extension This file might be named after the operating system such as WIN98 TXT The text file has information on how to reinstall that device driver If the device subfolder contains a file with an INF extension you can use the
33. ardware problems For instructions on using the diagnostic rograms see Diagnostic programs on page 32 prog g g g 46 User Guide Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www lenovo com support and follow the instructions Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center These services are available during the warranty period Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs available that apply to your hardware These items are not covered by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating
34. ata rate 3 error correction code unbuffered dual inline memory modules DDR3 EEC UDIMMs Machine types 6427 6449 and 6493 support for eight double data rate 2 fully buffered dual inline memory modules DDR2 FBDIMMs Flash memory for system programs varies by model type Internal drives 3 5 inch half inch slim diskette drive optional Card reader optional Serial Advanced Technology Attachment SATA internal hard disk drive some models e Serial attached SCSI SAS some models Optical drive some models Video subsystem Graphics card specified by customer Audio subsystem On board high definition audio Available PCI sound card Microphone and headphone connectors on the front panel Six ports on the rear panel Mono internal speaker some models Connectivity Two 10 100 1000 Mbps integrated Ethernet controllers Peripheral Component Interconnect PCI V 90 Data Fax modem some models System management features e Preboot Execution Environment PXE and Dynamic Host Configuration Protocol DHCP e Wake on LAN Chapter 3 Setting up your computer 13 Wake on Ring in the Setup Utility program this feature is called Serial Port Ring Detect for an external modem Remote Administration Automatic power on startup System Management SM BIOS and SM software Ability to store power on self test POST hardware test results Input output features 9 pin serial conn
35. ate a Recovery Repair diskette do the following 1 Start your computer and operating system 2 Using an Internet browser go to the following Web address http www lenovo com think support site wss document do Indocid MIGR 54483 3 Insert a diskette into diskette drive A Information on the diskette will be erased and the diskette will be formatted appropriately 4 Double click on the appropriate file name The diskette is created 5 Take out the diskette and label it Recovery Repair diskette To use the Recovery Repair diskette do the following 1 Shut down the operating system and turn off the computer Chapter 9 Recovering software 41 2 Insert the Recovery Repair diskette into diskette drive A 3 Turn on the computer and follow the instructions on the screen Note If the repair operation finishes without error you will be able to access the Rescue and Recovery workspace by repeatedly pressing the F11 key while you restart your computer When you hear beeps or see a logo screen release the F11 key You will also be able to access the Windows environment after the repair operation finishes If an error message appears during the repair operation and the repair operation cannot be completed you might have a problem with the partition that contains the Rescue and Recovery workspace Use your rescue media to access the Rescue and Recovery workspace For information about creating and using rescue media see Creating
36. cue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB hard disk drive or a diskette This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup When you perform a backup operation using the Rescue and Recovery program you can perform restore operations from the Rescue and Recovery workspace even if you cannot start the Windows operating system Restore your hard disk drive to the factory contents The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the same state as it was when originally shipped from the factory If you have multiple partitions on your hard disk drive you have the option to restore the factory contents to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory contents even if you cannot start the Windows operating system Chapter 9 Recovering software 39 Attention If you restore the hard disk drive
37. dec type 0 Law and 1 A Law Parameter f specifies robbed bit signaling detection 0 detection disabled 1 detection enabled MNP V 42 V 42bis V 44 commands Command Function C_ CO Disable MNP Class 5 and V 42bis data compression C1 Enable MNP Class 5 data compression only C2 Enable V 42bis data compression only C3 Enable MNP Class 5 and V 42bis data compression amp Q_ amp Q0 Direct data link only same as N1 amp Q5 V 42 data link with fallback options amp Q6 Normal data link only same as NO DS44 0 0 Disable V 44 DS44 3 0 Enable V 44 DS44 Current values DS44 List of support values 52 User Guide Fax Class 1 commands FAE n Data Fax Auto Answer FCLASS n Service Class FRH n Receive data with HDLC framing FRM n Receive data FRS n Receive silence FTH n Transmit data with HDLC framing FTM n Transmit data FTS n Stop transmission and wait Fax Class 2 commands FCLASS n FAA n Services class Adaptive answer FAXERR FBOR Fax error value Phase C data bit order FBUF Buffer size read only FCFR Indicate confirmation to receive FCLASS Service class FCON Facsimile connection response FCIG Set the polled station identification FCIG Report the polled station identification
38. e arrow keys and space to mark individual physical disks to be reset b Use the space key to select and then press Enter to complete the selection c When prompted press Y to confirm the reset action d After completing the Reset Disks to Non RAID function you can Return to step 1 to delete additional RAID volumes See Creating RAID volumes on page 23 for RAID volume creation Use the arrow keys to select Exit and press Enter SUPPORTED SAS RAID configurations This section provides information that is applicable only for a Windows environment For information about configuring RAID in a Linux environment contact your Linux software provider The following RAID configurations are supported on the Lenovo ThinkStation RAID Level 0 Striped disk array Two drives minimum Better performance and no fault tolerance RAID Level 1 Mirrored disk array Two drives Improved read performance and 100 redundancy e RAID Level 1E 1 Enhanced Three drives minimum Can always recover from a single drive failure and in some cases can recover from two drives High Performance Configuring the system BIOS to enable SAS RAID functionality This section describes how to configure the system BIOS to enable SAS RAID functionality 1 Press F1 to enter the system BIOS setup 2 Use the arrow keys on the keyboard to select Advanced and press Enter 3 Use the arrow keys to select the L
39. e this connector to attach a microphone to your computer when you want to record sound or if you use speech recognition software Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone This connector might be located on the front of the computer 7 If you have powered speakers with an ac adapter b C d Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached Connect the ac adapter cable to the speaker Connect the speakers to the computer Connect the ac adapter to the ac power source 8 If you have unpowered speakers with no ac adapter a a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the speakers to the computer Chapter 3 Setting up your computer 9 9 Connect any additional devices that you have Your computer might not have all connectors that are shown USB connector A Serial connector S video connector E Parallel connector H Ethernet connector El MIDI joystick connector IEEE 1394 connector Use this connector to attach a device that requires a USB connection such as a keyboard mouse scanner printer or personal digital assistant PDA Use this connector to attach an external modem
40. ector Machine types 6427 6449 and 6493 four rear and two front USB connectors Machine types 6423 6439 and 6483 eight rear and two front USB connectors Ethernet connectors VGA or DVI monitor connector requires video card Machine types 6427 6449 and 6493 eight audio connectors on the rear panel 7 1 analog out 7 1 coax digital out coax digital in line in and microphone Machine types 6423 6439 and 6483 six audio connectors on the rear panel 5 1 analog out 7 1 optical digital out line in and microphone Two audio connectors microphone and headphone on the front panel Expansion for machine types 6423 6439 and 6483 Two optical drive bays One drive bay for either 3 5 inch diskette drive or a card reader Two 32 bit PCI adapter connectors One PCI Express x4 adapter connector mechanical x16 Two PCI Express 2 0 x16 adapter connectors Three hard disk drive bays Expansion for machine types 6427 6449 and 6493 Three optical drive bays One drive bay for either 3 5 inch diskette drive or a card reader One 32 bit PCI adapter connector Two PCI X 133 100MHz adapter connector Two PCI Express x4 adapter connectors mechanical x8 Five hard disk drive bays Power Machine types 6423 6439 and 6483 have a 650 watt power supply with auto sensing voltage selection switch Machine types 6427 6449 and 6493 have a 1000 watt power supply with auto sensing voltage selection switch Automatic 50 60 Hz input frequency
41. edly press and release the F11 key as you turn on the computer 3 When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens 4 From the Rescue and Recovery workspace select Diagnose hardware 5 The diagnostic program opens automatically Select the diagnostic test you want to run Press the F1 key for additional help 6 Follow the instructions on the screen Note Rescue media includes PC Doctor for Windows PE For more information about rescue media see the User Guide for the computer PC Doctor for DOS Use PC Doctor for DOS if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem You can run PC Doctor for DOS from a diagnostic CD image or diagnostic diskettes that have been created Note It is important to create a diagnostic CD image or diagnostic diskettes in case PC Doctor for Windows PE cannot be run from the Rescue and Recovery workspace Chapter 8 Troubleshooting and diagnostics 33 34 User Guide Creating a diagnostic CD image To create a diagnostic CD image download a self starting bootable CD image known as an iso image of the diagnostic program from http www lenovo com support After you download the image you can create the CD using any CD burning software If the computer does not have a CD burner or you do not have Internet access see Creating diagnostic disk
42. ephone through the Customer Support Center Refer to the safety and warranty information that is provided with your computer for the Service and Support worldwide telephone list Finishing the software installation Important Read the license agreements carefully before using the programs on this computer These agreements detail your rights obligations and warranties for the software on this computer By using these programs you accept the terms of the agreements If you do not accept the agreements do not use the programs Instead promptly return the entire computer for a full refund The first time you start your computer follow the instructions on the screen to complete the software installation If you do not complete the software installation the first time the computer is turned on unpredictable results might occur Note Some models might have a multilingual version of Microsoft Windows operating system preinstalled If your computer has the multilingual version you will be prompted to choose a language during the installation process After installation the language version can be changed through the Windows Control Panel Completing important tasks After you have set up your computer perform the following tasks which will save you time and trouble later Create a diagnostic CD image diagnostic diskettes or rescue media Diagnostic programs are used to test hardware components of your compute
43. ettes Creating diagnostic diskettes To create diagnostic diskettes download the PC Doctor for DOS diagnostic program from http www lenovo com support onto two blank formatted diskettes If you do not have Internet access create the diagnostic diskettes using the following procedure Note You will need a diskette drive on the computer or a USB diskette drive to complete this procedure Shut down the operating system and turn off the computer If you are using a USB diskette drive plug it into the computer Repeatedly press and release the F11 key as you turn on the computer Poh When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens Note For some models press the Esc key to enter Rescue and Recovery 5 From the Rescue and Recovery workspace select Create diagnostic disks 6 Follow the instructions on the screen 7 When prompted insert a blank formatted diskette into the diskette drive and continue to follow the instructions on the screen 8 When the operation is complete remove the diskette and click Quit 9 Insert another blank formatted diskette into the diskette drive and continue to follow the instructions on the screen 10 When the operation is complete remove the diskette and click Quit Running diagnostics from the CD or diskettes To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created use the following p
44. evice 20 temporary startup device 20 service and help 46 customer support center 47 getting 45 services other 47 purchasing additional 48 setting password 20 rescue device 43 up your computer 5 settings advanced 21 changing 19 viewing 19 Setup Utility 19 setup utility exiting 21 software installing 11 overview 17 recovering 37 solving recovery problems 43 starting the setup utility program 19 startup device 20 sequence changing 21 temporary selecting 20 system management 13 programs 29 T television output notice 58 temporary startup device 20 ThinkVantage productivity center 45 trademarks 58 troubleshooting basic 31 troubleshooting diagnostics 31 turning on power 11 U updating flashing BIOS 29 antivirus software 12 operating system 12 system programs 29 updating flashing BIOS 30 user password 20 using diagnostic programs 46 using continued documentation 46 other services 47 passwords 19 recovery repair diskette creating and using 41 rescue media creating and 40 Setup Utility 19 utility program starting 19 V video subsystem 13 viewing and changing settings 19 voice commands 54 W warranty information 46 web site Lenovo 46 workspace arranging 3 workspace backup and recovery 39 Index 61 62 User Guide lenovo Part Number 43C9722 Printed in USA 1P P N 4309722
45. figure a mirrored volume with three to five disks with an optional hot spare disk 1 9 10 11 On the RAID Properties screen use the arrow key to select the first disk for the IM Mirror volume Use the arrow keys to move to the Array Disk column for this disk and use the and keys to select Yes as the value When the Keep Data Erase Disk message appears press Delete to erase the disk Use the arrow keys to select the next disk for the IM volume Select Yes as the value for the Array Disk column Note If a partition is defined on the disk a message warns you that the data will be lost when the mirrored volume is created Press Delete to confirm erasing data from the disk Repeat the previous steps to select up to four more disks for the IM volume If you want to configure a hot spare disk for the volume you can select up to three more disks Optional Use the arrow keys to select a hot spare disk for the IM volume Select Yes as the value for the Hot Spare column When you have selected all disks for the IM volume Press C to create the array after all drives have been chosen and then select Save Changes to exit this menu Press Enter and select Save Repeat Step 1 above and select View Existing Array to view the New Array To Delete the New Array select Manage Array Then press Y to delete the New Array and exit the Adapter properties screen Configuring the system BIOS to enable SAS RAID 1E function
46. for Windows is a diagnostic program that works through the Windows operating system The PC Doctor for Windows diagnostic program enables you to view symptoms and solutions for computer problems access the Lenovo troubleshooting center update system drivers and review system information To run PC Doctor for Windows click Start gt All Programs gt PC Doctor for Windows gt PC Doctor for Windows Follow the instructions on the screen For additional information about running the diagnostic program refer to the PC Doctor for Windows help system If you still suspect a problem after PC Doctor for Windows runs successfully run PC Doctor for DOS or PC Doctor for Windows PE to help you diagnose the computer problem PC Doctor for Windows also has problem determination aids that determine software and usage problems PC Doctor for Windows PE The PC Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer Use PC Doctor for Windows PE if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem Running diagnostics from the Rescue and Recovery workspace You can run the PC Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace use the following procedure 1 Shut down the operating system and turn off the computer 2 Repeat
47. for manually programming your modem Commands are accepted by the modem while it is in Command Mode Your modem is automatically in Command Mode until you dial a number and establish a connection Commands can be sent to your modem from a PC running communication software or any other terminal devices All commands sent to the modem must begin with AT and end with ENTER All commands can be typed in either upper or lower case but not mixed To make the command line more readable spaces can be inserted between commands If you omit a parameter from a command that requires one it is just like specifying a parameter of 0 Example ATH ENTER Basic AT commands In the following listings all default settings are printed in bold text Command Function A Manually answer incoming call Al Repeat last command executed Do not precede A with AT or follow with ENTER D_ 0 9 A D and last number redial pulse dialing Note Pulse dialing is not supported for Australia New Zealand Norway and South Africa T touch tone dialing W wait for second dial tone pause wait for five seconds of silence flash 3 return to Command Mode after dialing DS n Dial one of the four telephone numbers n 0 3 stored in the modem non volatile memory E EO Commands are not echoed E1 Commands are echoed Escape Characters Switch from Data Mode to Command Mode T I
48. g for service Using other services i Purchasing additional services 24 25 25 Configuring a mirrored vol me with three t five 26 26 29 29 29 30 31 31 32 33 33 133 99 539 35 37 137 38 39 40 41 42 43 43 45 45 45 45 46 46 46 46 47 47 48 iii Appendix A Manual modem commands Basic AT commands Extended AT command s MNP V 42 V 42bis V 44 commands Fax Class 1 commands Fax Class 2 commands Voice commands iv User Guide 49 49 Bl B2 53 53 54 Appendix B Notices Television output notice Trademarks Index 57 58 58 59 Introduction This User Guide contains the following information e Chapter 1 Important safety information on page 1 provides information about where to find safety information for this product e Chapter 2 Arranging your workspace on page 3 provides information about setting up your computer for comfort and the impact of light sources air circulation and electrical outlets Chapter 3 Setting up your computer on page 5 provides information about setting up your computer and also installing the operating system and other software Chapter 4 Software overview on page 17 provides information about the software for this computer e Chapter 5 Using the Setup Utility on page 19
49. g system vendor Chapter 3 Setting up your computer 15 Specifications This section lists the physical specifications for all the ThinkStation machine types Dimensions machine types 6423 6439 and 6483 tower Width 175 mm 6 9 in Height 478 mm 18 8 in floor to top of handle Depth 460 mm 18 1 in Weight machine types 6423 6439 and 6483 tower Maximum configuration 16 33 kg 36 Ibs Dimensions machine types 6427 6449 and 6493 tower Width 210 mm 8 in Height 485 mm 19 1 in Depth 579 mm 22 8 in Dimensions machine types 6427 6449 and 6493 rack mounted Width 427 mm 16 8 in Height 210 mm 8 in Depth 579 mm 22 8 in Weight machine types 6427 6449 and 6493 rack mounted Maximum configuration 26 00 kg 57 Ibs Environment Air temperature Operating at 0 3000 ft 914 4 m 10 to 35 C 50 to 95 F Operating at 3000 ft 7000 ft 2134 m 10 to 32 C 50 to 89 6 F Non operating 10 to 43 C 50 to 110 F Humidity Operating 10 to 80 Non operating 10 to 90 Transit 10 to 90 Maximum altitude 7000 ft 2133 6 m Electrical input machine types 6423 6439 and 6483 Input voltage Range 100 V 240 V Input kilovolt amperes kVA approximate Minimum configuration as shipped 0 17 kVA Maximum configuration 0 8 kVA Electrical input machine types 6427 6449 and 6493 Input voltage Range 100 V 240 V Input kilovolt amperes kVA approximate Minimum configurat
50. ieve active profile 0 Z1 Reset and retrieve active profile 1 50 User Guide Extended AT commands Command Function amp C_ amp CO Force Carrier Detect Signal High ON amp C1 Turn on CD when remote carrier is present amp D_ amp DO Modem ignores the DTR signal amp D1 Modem returns to Command Mode after DTR toggle amp D2 Modem hangs up returns to the Command Mode after DTR toggle amp D3 Resets modem after DTR toggle amp F_ amp F Recall factory default configuration amp G_ amp G0 Guard tone disabled amp G1 Guard tone disabled amp G2 1800 Hz guard tone amp K_ amp KO Disable flow control amp K3 Enable RTS CTS hardware flow control amp K4 Enable XON XOFF software flow control amp K5 Enable transparent XON XOFF flow control amp K6 Enable both RTS CTS and XON XOFF flow control amp M_ amp MO Asynchronous operation amp P_ amp P0 US setting for off hook to on hook ratio amp P1 UK and Hong Kong off hook to on hook ratio amp P2 Same as amp P0 setting but at 20 pulses per minute amp P3 Same as amp P1 setting but at 20 pulses per minute amp R_ amp RO Reserved amp R1 CTS operates per flow control requirements amp S_ amp S0 Force DSR Signal High ON amp S1 DSR off in command mode on in on line mode amp T_ amp T0 Ends test in progress amp T1 Perform Local Analog Loopback Test amp T3 Perform Local Digital
51. iginal factory content you might have to reinstall some software or drivers See Using the Rescue and Recovery workspace on page 39 for details To use Product Recovery discs on Windows Vista do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk drive will be deleted and replaced by the original factory contents 1 Insert Product Recovery disc 1 into your CD or DVD drive 2 Restart your computer 3 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Note After restoring your hard disk drive to the original factory content you might have to reinstall some software or drivers See Using the Rescue and Recovery workspace on page 39 covery workspace on page 39 for details Performing backup and recovery operations 38 User Guide The Rescue and Recovery program enables you to back up your complete hard disk drive contents including the operating system data files application programs and personal settings You can designate where the Rescue and Recovery program stores the backup Ona protected area of your hard disk drive Ona second hard disk drive installed in your computer Onan externally attached USB hard disk drive e On a network drive On recordable CDs or DVDs a recordable CD or DVD drive is required for this option After you have backed up your hard di
52. ing up your computer 7 8 User Guide 5 If you have a modem connect the modem using the following information ies 5 a EN a OV WN oa Im Z LR F7 2 This illustration shows the two connections on the back of the computer that are needed to set up your modem In the United States and other countries or regions that use the RJ 11 telephone outlet attach one end of the telephone cable to the telephone and the other end to the telephone connector on the back of the computer Attach one end of the modem cable to the modem connector on the back of the computer and the other end to the telephone outlet In countries or regions that do not use RJ 11 telephone outlets a splitter or converter is required to attach the cables to the telephone outlet as shown at the top of the illustration You also can use the splitter or converter without the telephone as shown at the bottom of the illustration 6 If you have audio devices attach them using the following instructions For more information about speakers see steps Pland on page 9 Audio line in A Audio line out Microphone E Headphone 1 A H a 29 G A ry vy gt Pr by DY f 4 Va A a Vi This connector receives audio signals from an external audio device such as a stereo system This connector sends audio signals from the computer to external devices such as powered stereo speakers Us
53. ion as shipped 0 17 kVA Maximum configuration 1 2 kVA 16 User Guide Chapter 4 Software overview The ThinkStation is manufactured with the Windows Vista operating system and several preloaded applications The applications can be specified by the client Software provided with your Windows operating system This section describes the Windows Vista applications included with this product Software provided by Lenovo This section describes software applications provided by Lenovo The software applications installed on your computer might vary depending on your model ThinkVantage Productivity Center The Productivity Center program guides you to a host of information and tools to help you set up understand maintain and enhance your computer ThinkVantage Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose get help and recover from system crashes quickly even if the primary operating system will not boot ThinkVantage Client Security Solution This unique hardware software combination is available on select Lenovo computers It helps protect your information including vital security information like passwords encryption keys and electronic credentials while guarding against unauthorized user access to data ThinkVantage System Update System Update is a software program that helps you keep the software on
54. lenovo ThinkStation User Guide Machine Types 6423 6427 6439 6449 6483 6493 lenovo ThinkStation User Guide Note Before using this information and the product it supports be sure to read the Safety and Warranty Guide that came with this product and Appendix B Notices on page 57 Second Edition July 2008 Copyright Lenovo 2005 2008 Portions Copyright International Business Machines Corporation 2005 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Introduction 22 V Chapter 1 Important safety information 1 Additional safety requirements for machine types 6427 6449 and 6493 2 2 1 Chapter 2 Hd gng your workspace 3 Comfort Free a eo a ee ie ee ee Glare and lighting 3 Air circulation 4 Electrical outlets and cable lengths 4 Chapter 3 Setting up your po s 5 Connecting your computer er Turning on computer
55. ly When using Product Recovery discs on Windows XP you are given the option to enter the Rescue and Recovery workspace and choose from a variety of recovery Lenovo 2005 2008 Portions IBM Corp 2005 37 operations When using Product Recovery discs on Windows Vista you are prompted to insert your Product Recovery discs and are guided through the process of restoring from original factory contents only To use Product Recovery discs on Windows XP do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk drive will be deleted and replaced by the original factory contents During the restore process you will be given the opportunity to save one or more files currently on your hard disk drive to other media before any data is removed 1 Insert Product Recovery disc 1 into your CD or DVD drive 2 Restart your computer 3 After a short delay the Rescue and Recovery workspace opens Note If the Rescue and Recovery workspace fails to open you might not have your startup device CD drive or DVD drive set correctly in your BIOS startup sequence For more information see Setting a rescue device in the startup sequence on page 43 4 Inthe Rescue and Recovery menu click Restore your system 5 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Note After restoring your hard disk drive to the or
56. mplete the update Updating flashing BIOS from your operating system 30 User Guide Note Due to the constant improvements made to the Web site Web page content including the links referenced in the following procedure is subject to change From your browser type http www lenovo com support in the address field and press Enter Locate the Downloadable files for your machine type as follows a Type your machine type and click Go gt Continue gt Downloads and drivers b Under the BIOS category click the Flash BIOS update c Click the TXT file that contains the installation instructions for the flash BIOS update flash from the operating system version Print these instructions This is very important since they are not on the screen after the download begins From your browser click Back to return to the list of files Carefully follow the printed instructions to download extract and install the update Chapter 8 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem i is not described here see Chapter 10 Getting information help and service on page 45 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problem Symptom Action The computer does not start Verify that when you press the power The power
57. mputer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Lenovo 2005 2008 Portions IBM Corp 2005 31 Symptom Action The USB Keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the front or rear of the computer e No keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The mouse does not work The computer does not respond to the mouse Verify that e The computer is turned on The mouse is securely connected to the mouse connector on the computer e The mouse is clean Refer to Cleaning the mouse on page 35 for further information If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not start Verify that There is no diskette in the diskette drive e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 20 If you cannot correct
58. nds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 in of air space is sufficient Also make sure the vented air is not blowing on someone else Electrical outlets and cable lengths 4 User Guide The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords refer to the Safety and Warranty Guide that was provided with your computer Chapter 3 Setting up your computer Read and understand the Safety and Warranty Guide before you set up your computer Reading and understanding the safety information reduces the risk of personal injury and or damage to your
59. nformation help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources This section describes how to access useful resources relating to your computing needs Online Books folder The Online Books folder provides publications to help you set up and use your computer The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications In addition to this ThinkStation User Guide the ThinkStation Hardware Installation and Replacement Guide is also available in the Online Books folder The ThinkStation Hardware Installation and Replacement Guide provides step by step instructions for replacing Customer Replacement Units CRUs in your computer CRUs are computer parts that can be upgraded or replaced by the customer To view a publication click Start gt All Programs gt Online Books to open the online books list Then double click the appropriate publication The publications are also available on the Lenovo Web site at http www lenovo com Notes 1 These publications are in Portable Document Format PDF format which requires Adobe Acrobat Reader to be installed If Adobe Acrobat Reader has not yet been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation 2 The publications that
60. pdating your antivirus software Your computer comes with antivirus software you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 90 day subscription After 90 days you must get a new virus definition Shutting down the computer When you turn off your computer always follow the shutdown procedure for your operating system This prevents the loss of unsaved data or damage to your software programs To shut down the Microsoft Windows Vista operating system open the Start menu from the Windows desktop move the cursor to the arrow next to the lock workstation button and select Shut Down Installing external options 12 User Guide For information about installing external options for your computer refer to Installing external options in the ThinkStation Hardware Installation and Replacement Guide Features This section provides an overview of the computer features and preinstalled software r System information The following information covers a variety of models For information for our specific model use the Setup Utility See Chapter 5 Using the Setup Utility on page 19 Microprocessor e Machine types 6423 6439 and 6483 Intel Core 2 e Machine types 6427 6449 and 6493 Intel Xeon Internal cache size varies by model type Memory Machine types 6423 6439 and 6483 support for four double d
61. r online 45 C cable lengths 4 changing password 20 startup device sequence 21 cleaning the mouse 35 comfort 3 commands basic AT 49 fax class 1 53 fax class 2 53 manual modem 49 MNP V 42 V 42bis V 44 52 voice 54 computer connecting your 5 setting up your 5 shutting down 12 connecting your computer 5 considerations passwords 19 creating and using recovery repair diskette 41 and using rescue media 40 product recovery disc 37 customer support center 47 D deleting password 20 device drivers installing 42 recovering 42 diagnostic CD image 11 diskettes 11 diagnostics programs using 46 diagnostics troubleshooting 31 disc creating product recovery 37 diskette creating and using a recovery repair 41 documentation using 46 Lenovo 2005 2008 Portions IBM Corp 2005 E electrical outlets 4 environment operating 16 Ethernet 13 exiting setup utility 21 expansion adapters 14 external options installing 12 F fax class 1 commands 53 fax class 2 commands 53 features 13 flashing BIOS 29 folder books online 45 G getting help 45 information 45 service 45 glare lighting 3 H help and service 46 getting 45 important safety information 1 information getting 45 important safety 1 resources 45 safety 46 warranty 46 input output I O features 14 installing device drivers 42 operating system 12 software 11 installing external options 12 internal drives
62. r and report operating system controlled settings that can cause hardware failures Making a diagnostic CD image diagnostic diskettes or rescue media ahead of time assures that you will be able to run diagnostics if the Rescue and Recovery workspace becomes inaccessible See PC Doctor for DOS on page 33 for more information Also see Creating and using rescue media on page 40 Record your computer machine type model and serial number If you need service or technical support you will probably be asked for this information For further information refer to the safety and warranty information that is provided with your computer Chapter 3 Setting up your computer 11 Updating your operating system Microsoft makes updates available for various operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only Updates could include security fixes new versions of Windows components such as media player fixes to other portions of the Windows operating system or enhancements Installing other operating systems If you install your own operating system follow the instructions that come with your operating system CDs or diskettes Remember to install all device drivers after you install your operating system Installation instructions are usually provided with the device drivers U
63. rmation for your computer on the Lenovo Web site From the www lenovo com Web site you can also Shop for Desktop and notebook computers Monitors Projectors Upgrades and accessories Special offers Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations Purchase upgrades and extended hardware repair services Download the latest device drivers and software updates for your computer model Access the online manuals Access the Lenovo Statement of Limited Warranty Access troubleshooting and support information for your computer model and other supported products Find the service and support phone number for your country or region Find a service provider located near you Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 8 Troubleshooting and diagnostics on page 31 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 45 If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program Most computers come with a set of diagnostic programs that you can use to help you identify h
64. rocedure 1 Make sure the computer is turned off 2 If you are running diagnostics from diskettes using a USB diskette drive plug in the USB device 3 Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive 4 Restart the computer Note If the diagnostic program does not start you might not have your optical drive or diskette drive set as a startable device See Selecting a startup device on page 20 for instructions on how to change the startup device 5 When the diagnostics program opens follow the instructions on the screen Note If you are running diagnostics from a diskette when prompted remove the first diskette and insert the second diskette 6 7 When the program finishes be sure to remove the CD or diskette from the drive Select the diagnostic test you want to run Press the F1 key for additional help Cleaning the mouse This section provides instructions on how to clean an optical or non optical mouse Optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse 1 2 3 5 6 Turn off your computer Disconnect the mouse cable from the computer Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area
65. rs relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Viewing Distance Support Seat Height Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inch and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Lenovo 2005 2008 Portions IBM Corp 2005 3 Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compou
66. serial printer or other device that uses a 9 pin serial connector Use this connector to attach a television set that has an S Video connector This connector is present on some high performance video adapters Use this connector to attach a parallel printer or any other device that requires a 25 pin parallel connection Use this connector to attach the computer to an Ethernet type local area network or to a cable modem Important To operate the computer within FCC limits when it is connected to an Ethernet network use a Category 5 Ethernet cable Use this connector to attach a joystick gamepad or a musical instrument digital interface MIDI device such as a MIDI keyboard This connector is sometimes called Firewire because it transmits data rapidly There are two types of IEEE 1394 connectors the 4 pin and the 6 pin IEEE 1394 offers connection to several types of consumer electronics including digital audio devices and scanners 10 Connect the power cords to properly grounded electrical outlets 10 User Guide Turning on computer power Turn on the monitor and other external devices first and then turn on the computer When the power on self test POST is finished the logo window closes If your computer has preinstalled software the software installation program starts If you experience any problems during startup refer to Chapter 10 Getting Falten help enden an pare 5 Yon ange toi information by tel
67. sk drive you can restore the complete contents of the hard disk drive restore selected files only or restore only the Windows operating system and applications To perform a backup operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt Think Vantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Back up your hard drive select backup operation options 3 Follow the instructions on the screen To perform a restore operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt Think Vantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Restore your system from a backup icon 3 Follow the instructions on the screen For information about performing a restore operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace Res
68. specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may Lenovo 2005 2008 Portions IBM Corp 2005 57 vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Television output notice The following notice applies to models that have the factory
69. sually appears as a stripe running across the middle of the rollers If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure the rollers are still centered in their channels after you clean them Remove any fibers from the swab that might be remaining on the rollers Replace the ball and the retainer ring Twist the retainer ring to the locked position Reconnect the mouse cable to the computer Turn your computer back on Chapter 9 Recovering software This chapter will help you become familiar with recovery solutions provided by Lenovo This chapter explains how and when to use the following recovery methods Creating and using Product Recovery discs Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette Recovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problems Note There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware related problem Some methods vary depending on the type of operating system you have Creating and using the Product Recovery disc If your computer is equipped with a recordable CD or DVD drive you can
70. switching Advanced Configuration and Power Interface ACPI support Security features 14 User Guide User and administrator passwords for BIOS access Support for the addition of an integrated cable lock Kensington lock Keyboard with fingerprint reader some models see the ThinkVantage Productivity Center program for more information Cover presence switch some models Startup sequence control Startup without diskette drive keyboard or mouse e Unattended start mode e Diskette and hard disk I O control Serial and parallel port I O control Preinstalled software Your computer might come with preinstalled software If it does an operating system device drivers to support built in features and other support programs are included Operating systems preinstalled varies by model Note Not all countries or regions have these operating systems e Microsoft Windows Vista Ultimate Operating systems certified or tested for compatibility varies by model Microsoft Windows XP 1 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet Corrections and additions to this list are subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operatin
71. systems NOS Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available Machine type and model Serial numbers of your hardware products Description of the problem Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Chapter 10 Getting information help and service 47 Service methods and procedures vary by country and some services
72. tartup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 19 2 Select Startup gt Startup Sequence and see the information displayed on the right side of the screen 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence 4 Select Exit from the Setup Utility menu and then Save Settings or Save and exit the Setup Utility If you have changed these settings and want to return to the default settings select Load Default Settings on the Exit menu Advanced settings On some computer models the Advanced settings menu includes a setting to Enable Disable HyperThreading This feature works only with HyperThreading aware operating systems such as Windows XP The default setting for HyperThreading is Enabled However if you select Set Defaults and are using an operating system other than Windows XP your computer performance might be degraded Therefore you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading Exiting from the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program menu
73. the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The computer beeps multiple times before the operating system starts Verify that no keys are stuck down If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating system controlled settings that can cause hardware failures There are two diagnostic programs preinstalled on your computer to help you diagnose problems PC Doctor for Windows used when diagnosing problems while running the Windows operating system e PC Doctor for Windows PE used when your Windows operating system will not start Notes 1 You can also download the latest version of the PC Doctor for Windows and PC Doctor for DOS diagnostic programs from http www lenovo com support 2 If you are unable to isolate and repair the problem yourself by running the applicable version of PC Doctor click the Save Button in the PC Doctor log file display You will need to have all problem related log files available when you speak to a Lenovo technical support representative 32 User Guide PC Doctor for Windows PC Doctor
74. u can download either an update program to create a system program update flash diskette or an update program that can be run from the operating system Note You can download a self starting bootable CD image known as an iso image of the diagnostics program from http www lenovo com to support systems without a diskette drive Updating flashing BIOS from a diskette or CD ROM This section describes how to update flash the BIOS using a diskette or CD_ROM System program updates are available at http www lenovo com support 1 To update flash the BIOS From a diskette make sure the computer is turned off and insert a system program update flash diskette Then turn the computer on The update begins From a CD ROM make sure the computer is turned on Insert the CD ROM into the optical drive 2 Turn on the computer If it is on already you must turn it off and back on again The update begins 3 When you are prompted to select a language press the number on your keyboard that corresponds to the language and then press Enter 4 When prompted to change the serial number press Y 5 Type in the seven character serial number of your computer and then press Enter Lenovo 2005 2008 Portions IBM Corp 2005 29 8 When prompted to change the machine type model press Y Type in the seven character machine type model of your computer and then press Enter Follow the instructions on the screen to co
75. w Array and exit the Adapter properties screen Chapter 6 Installing and configuring RAID 27 28 User Guide Chapter 7 Updating system programs This chapter contains information about updating POST BIOS and how to recover from a POST BIOS update failure Using system programs System programs are the basic layer of software built into your computer They include the power on self test POST the basic input output system BIOS code and the Setup Utility program POST is a set of tests and procedures that is performed each time you turn on your computer BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view and change the configuration and setup of your computer Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update POST BIOS and the Setup Utility program by starting your computer using a flash update diskette or by running a special update program from your operating system Lenovo might make changes and enhancements to the POST BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models yo
76. with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position Reconnect the mouse cable to the computer Turn your computer back on Non optical mouse The non optical mouse uses a ball to navigate the pointer If the pointer on the screen does not move smoothly with the mouse you might need to clean the mouse To clean the non optical mouse Note The following illustration might be slightly different from your mouse Chapter 8 Troubleshooting and diagnostics 35 36 User Guide Retainer ring A Ball Plastic rollers El Ball cage To clean a mouse with a ball follow the instructions below 1 2 3 11 12 Turn off your computer Disconnect the mouse cable from the computer Turn the mouse upside down Twist the retainer ring to the unlocked position to remove the ball Place your hand over the retainer ring and ball A and then turn the mouse right side up so that the retainer ring and ball fall out into your hand Wash the ball in warm soapy water then dry it with a clean cloth Blow air carefully into the ball cage J to dislodge dust and lint Look for a build up of dirt on the plastic rollers inside the ball cage This build up u
77. your system current by downloading and installing software packages applications device drivers BIOS flashes and other updates Some examples of software that you would like to keep updated are programs provided by Lenovo such as the Rescue and Recovery program and the Productivity Center program System Migration Assistant System Migration Assistant SMA is a software tool that enables system administrators and individual users to migrate a work environment from one computer to another Fingerprint software Fingerprint software is operating system login only PC Doctor for WINPE PC Doctor for Windows This diagnostic program is preinstalled from the factory on your hard disk drive PC Doctor for Windows works through the Windows operating system to diagnose hardware problems and report operating system controlled settings that can cause hardware failures See PC Doctor for Windows on page 33 for more information Lenovo 2005 2008 Portions IBM Corp 2005 17 Adobe Acrobat Reader This program allows you to view navigate and print pdf files See Online Books folder on page 45 for more information about accessing the online books and the Lenovo Web site 18 User Guide Chapter 5 Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override

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