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Lantronix UBox UBX4100 User's Manual

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1. UBox User Guide 13 Installing the UBox 4 To verify that the application sees the UBox Device Server click the Servers tab Note Initially the UBox displays as Unnamed During configuration you can assign a name to it See Editing Server Settings Access Tab on page 31 Figure 3 6 Servers Tab Displaying a UBox Lantronix UBox USB Device Server Advanced Help Detected Servers USB Devices servers Local Settings server H Status server Details Ei ae are Unnamed Seral Ho 11ece Firmware 05 05 06 14 38 1 3b2 317061 Connect Mode Multi User IP Address 172 18 100 1 WOR 10070 TCP 10010 Discover Broadcast Password Required No No of Devices 3 No of Devices In Use O Local Server Settings Yes Exclusive Access Na Connected Clients 2 Connected Clients 072 185 100 195 lt DORISTEST gt Edit Server Config 072 185 15 2 lt BT APTEST gt Refresh Auto Connect Settings Note If the UBox does not display and you have it in a static network you can use the Override Server Network Settings option on the Advanced menu to configure the UBox See Overriding Server Network Settings on page 42 Uninstalling the Lantronix UBox Software To uninstall the Lantronix UBox software 1 Click Start gt Settings gt Control Panel gt Add or Remove Programs 2 Select Lantronix UBox USB Device Server and click the Change Remove button 3 Follow the instructions on the screen to complete th
2. The UBox tries to get an IP address using DHCP first If it fails to obtain an IP address within 10 seconds it assigns itself an IP address using Zeroconfig This is the recommended setting for most users Use DHCP The UBox automatically obtains an address using DHCP server Use this setting if you only want to use an IP address obtained via a DHCP server Use Zeroconfig In this mode the UBox assigns itself an IP address using the Zeroconfig protocol Zeroconfig IP UBox User Guide 42 Changing the UBox s Settings addresses are in the range 169 254 0 1 to 169 254 255 1 Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses Note Zeroconfig also called Zeroconf is a networking protocol that allows computers to find each other automatically without the need for you to enter IP addresses configure DNS servers or set up DHCP Computers using Zeroconfig can only communicate with each other when they are on the same Ethernet segment all Zerocontig computers are connected to same Ethernet hub You can get more information about ZeroConf at http www zeroconf org Use Static IP Use this mode if you want your UBox always to use the same network settings The UBox shows its current network configuration in the IP Address Subnet Mask and Gateway fields You can only enter data in these fields if you select Use Static IP IP Address The UBox must have a unique IP address on the network Enter the
3. count as one device each For example the Lexmark X1150 is a compound device that has two components one for the scanner one for the printer The Canon i475D is a compound device that has three components the printer the card reader and an HID device for buttons on the printer If you connect four X1150 devices you are still under the eight device limit and the USB lights do not blink If you have three Canon i475Ds you have nine USB devices and are over the limit Therefore the light blinks On This is normal and indicates the UBox Proceed to the next light supports your USB device UBox User Guide 52 Troubleshooting Troubleshooting UDP Ports Make sure that your UBox software and hardware are communicating on the same UDP port To verify this open the Lantronix UBox application Your UBox should display Lantronix UBox USB Device Server Advanced Help Detected Servers USB Devices servers Local Settings server H Status Server Details e are Unnamed Seral No 11ecc Firmware 05 05 06 14 38 1 3b2 317061 Connect Mode Multi User IP Address 172 168 1001 URP 10010 TCF 10010 Discover Broadcast Password Required No No of Devices 3 No of Devices In Use 0 Local Server Settings Yes Exclusive Access Mo Connected Clients 2 Connected Clients 172 18 100 19 lt DORISTEST gt Edit Server Config 17 2 18 15 2 lt BT sPTEST gt Refresh Auto Connect Settings In
4. 718 100 195 lt DORISTEST 172 18 23 30 lt MARTING gt Edit Server Config 172 18 27 77 lt WINNEBAGO gt Refresh Auto Connect Settings To look at server details select it To edit its configuration press E dit Note If the Edit Server Configuration Network tab is set to Automatic DHCP or Zeroconfig the UBox is obtaining an IP address dynamically UBox User Guide 62 Configuring the Windows XP Firewall Dynamic addresses can change at any moment making it harder for firewalls to keep track of If you need to use a firewall we suggest that you configure your UBox to use a Static IP address Also if your firewall is currently turned on you will not be able to see the UBox Turn off the firewall to allow your computer to communicate temporarily with the UBox To obtain the Advanced Settings window 1 On the Start menu click Settings gt Network Settings An icon for your network connection displays It is usually called Local Area Connection 2 Right click the icon A submenu opens Disable Status Repair Bridge Connections Create Shortcut Rename Properties Sort by Name 3 In the submenu select Properties The Local Area Connection Properties window opens Figure 7 5 Local Area Connection Properties Advanced Tab ms ii Local Area Connection Properties IX SSSA General Authentication Advanced he Internet Connection Firewall Protect my computer and n
5. Fax 949 453 3995 Canada Digital Apparatus EMI Standard This Class B digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada VCCI Voluntary Control Council for Interference from Information Technology Equipment Class BITE ORB PALES ERES A ERHBBS VCCI ORE CEOS TFABAREAMRE CT OMB KER CHATAIL PANE LCTWETA CDHBBIVARTF EV a VREER ELT IEH SNA L RERET LEEN ETF RRRA BSict gt TIE LV RURAL T FAV Translation This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual UBox User Guide 70 Compliance Australia New Zealand This device complies with AS NZS 3548 Class B limits for the operation of Information Technology Equipment UBox User Guide 71 D Lantronix Software License Agreement This Agreement constitutes a legal agreement between you the end user and Lantronix regarding the Lantronix software accompanying this Agreement Software You should carefully read the following terms and conditions before installing this software EITHER CLICKING ON THE ACKNOWLEDGMENT BUTTON BE
6. IP address as xXxx XXX XXX XXX Example 192 168 20 1 Note The system administrator provides the IP address subnet mask and gateway Subnet Mask A subnet mask defines the number of bits taken from the IP address that are assigned for the host part Enter the subnet mask aS XXX XXX XXX XXX Example 255 255 255 0 Gateway The gateway address or router allows communication to other LAN segments The gateway address should be the IP address of the router connected to the same LAN segment as the unit The gateway address must be within the local network Enter the gateway aS XXX XXX XXX XXX Example 192 168 20 100 Note If there is no gateway on the network use the same IP address as the UBox or the IP address of your PC Refreshing Data You can refresh the USB Devices Servers and Local Settings tabs This forces the UBox software to obtain the most recent status of the UBox hardware To refresh the displayed information 1 On the USB Devices Servers or Local Settings tab click the Refresh button The most current hardware information displays on each of the tabs UBox User Guide 43 6 Changing Local Software Settings To modify the settings for the UBox software you use the Local Settings tab These settings are kept on your computer Note The Servers tab is for modifying the settings for the UBox These settings are stored on the UBox hardware See 5 Changing the UBox s Settings The Local Settings tab allo
7. Passwords 47 Switching Between Sets of UBoxes 48 7 Troubleshooting 49 Before You Begin 49 Troubleshooting Status Lights 49 Boot Up 50 SYSTEM Status Light 14 eee YOO SYSTEM Status Lights 2 and 3 51 USB Status Lights 1 40 Troubleshooting UDP Ports 8B Troubleshooting Network Issues ea ee A Communication Between your PC and the UBox 54 Firewalls 54 Final Step 55 Resetting the UBox Hardware 55 Power Cycling or Using the Reset Button 55 Rebooting the UBox into Safe Mode Using the Reset Button 56 Troubleshooting USB Devices 56 Technical Support 57 UBox User Guide 4 Contents A Status Light Behavior 58 B Configuring the Windows XP Firewall 61 Step 1 Determine Which Version of Windows XP is Installed on Your Computer 61 Step 2 Access Your Firewall Software Windows XP and XP Service Pack 1 Only 62 Step 3a Add Settings to the Firewall to Allow Communication with the UBox 64 Step 3b Access and Configure Your Firewall Software Windows XP Service Pack 2 Only ___ 66 C Compliance 69 FCC 69 CE Mark Declaration of Conformity 70 Canada Digital Apparatus EMI Standard 70 VCCI 70 Australia New Zealand 71 D Lantronix Software License Agreement 72 E Lantronix Warranty 74 Figures Figure 2 1 Model UBX4100 Part NUMDEPS ccccccccescecesececeseeeceseeeeaseeceaseeeeaeeeseaeeeseuerensutenseeseneas 8 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 4 1 Fig
8. have on your computer s UBox User Guide 41 Changing the UBox s Settings Overriding Server Network Settings You can override server network settings to configure a UBox that has been placed in a Static IP based network This makes it so that you do not have to change your local TCP settings connect to the UBox using a direct Ethernet connection or set up a DHCP address Note By default the UBox gets a DHCP or Zeroconfig IP address In some cases this address is on a different subnet from the subnet your computer is on If this is the case the computer cannot see the UBox To override network settings 1 Select the UBox on the USB Devices Servers or Local Settings tab 2 From the Advanced menu select Override Server Network Settings The Override Server Network Settings window opens Figure 5 9 Override Server Network Settings Window Override Server Network Settings Use this dialog to override a server s network configuration with the parameters Filled in below This is normally needed only when a server cannot be discovered or connected to by any other means Please consult the documentation For more information Server LD IP Assignment Mode Use Static IP IF Address Subnet Mask Gateway canel 3 Enter the following information Server I D UBox s serial number IP Assignment Select one of the following methods of assigning an IP Method address to the UBox Automatic default
9. in the middle and Status 3 is the rightmost red light Note the status of each Status Condition SYSTEM 2 is On The UBox has obtained an IP SYSTEM 3 is On address using DHCP and does not show any users connected to it SYSTEM 2 is On The UBox is configured to use a SYSTEM 3 is Off static IP and does not show any users connected to it SYSTEM 2 is Off The UBox obtained an IP SYSTEM 3 is On address using Zeroconfig and does not show any users connected to the UBox Status 2 is Off This is normal and indicates that Status 3 is Off the UBox hardware is working It has obtained an IP address and has detected users client computers connected to it UBox User Guide Suggestions Verify the following The computer trying to communicate with the UBox is on the same DHCP Ethernet subnet or also received an IP address via DHCP The computer has the current UBox software installed The UBox software has the UDP port set correctly default 10010 The computer does not have a personal firewall activated Verify the following The computer trying to communicate with the UBox is on the same static IP Ethernet subnet The computer has the current UBox software installed The UBox software has the UDP port set correctly default 10010 The computer does not have a personal firewall activated Verify the following The computer trying to communicate with the UBox is also on t
10. limited at its election to refund of buyer s purchase price for such affected products without interest repair or replacement of such products provided that the buyer follows the above procedures There are no understandings agreements representations or warranties express or implied including warranties of merchantability or fitness for a particular purpose other than those specifically set out above or by any existing contract between the parties Any such contract states the entire obligation of Lantronix The contents of this document shall not become part of or modify any prior or existing agreement commitment or relationship For details on the Lantronix warranty replacement policy go to our web site at http www lantronix com support warranty index html Qridconnect Distributed by Grid Connect Inc 1841 Centre Point Cr 143 Naperville IL 60563 1 630 245 1445 1 630 245 1717 FAX www gridconnect com www ipenabled com www factorycomm com UBox User Guide 74
11. of the PC and UBox are on different subnets Physical network connections of the PC and UBox are established Check network cable connections Verify that switches hubs are powered up Verify that you have a network link light on the PC and UBox Note Some Ethernet hubs switches may not properly route UDP and TCP traffic when connected to other hubs and switches This is especially true when your UBox is using Zeroconfig to obtain an IP address To avoid these issues connect your UBox and your computer to the same Ethernet hub switch 4 If you can ping the UBox but the UBox software cannot establish a connection the UDP TCP port is not correct or is blocked by a firewall Temporarily disable the firewall and see if communication to the UBox is established If so configure the firewall to allow the UBox UDP TCP ports to pass through See Firewalls below Ifnot the UDP TCP ports between the UBox and UBox application on the PC do not match See Troubleshooting UDP Ports on page 53 Firewalls A firewall helps keep your network safe by preventing hackers from getting inside your network and preventing you from sending private data to outside networks e g the Internet Firewalls are either hardware a physical item on your network such as your DSL router or software resides on your computer e g Windows XP s built in firewall software In most cases these firewalls are configured to allow only basic Interne
12. of your device For example if you have an HP Deskjet 882 printer it may appear as HP Deskjet 880 or HP Printer Some USB devices do not have any names programmed into them For unnamed USB devices the USB device s programmed Vendor ID VID and Product ID PID display Status of the USB device Attached or Detached to indicate whether the device is connected to or disconnected from the UBox Serial number on the label on the bottom of the UBox to which the USB device is connected Port number on the UBox to which the USB device is connected Serial number of the USB device if programmed into it by the vendor To remove a locally saved password select the USB device and click the Remove button to the right of the Device Passwords area 47 Changing Local Software Settings Switching Between Sets of UBoxes The UBox software on your computer can only see eight UBoxes at a time This is true even with Active Discovery which can see UBoxes with different UDP port numbers To use a ninth UBox you have two options Change both the local UDP port and the UBox UDP port to the same new port number so your computer can see the UBox This forces the UBox software to see only the UBoxes on the new UDP port it will not see UBoxes with a different UDP port Remove UBoxes with Yes in the Active Discovery column in the Server Access Settings area of the Local Settings tab This removes or prevents UBoxes that are on an
13. shall return the product to Lantronix freight prepaid Upon verification of warranty Lantronix will at its option repair or replace the product and return it to the customer freight prepaid If the product is not under warranty the customer may have Lantronix repair the unit on a fee basis or return it No services are handled at the customer s site under this warranty This warranty is voided if the customer uses the product in an unauthorized or improper way or in an environment for which it was not designed Lantronix warrants the media containing its software product to be free from defects and warrants that the software will operate substantially according to Lantronix specifications for a period of 60 DAYS after the date of shipment The customer will ship defective media to Lantronix Lantronix will ship the replacement media to the customer In no event will Lantronix be responsible to the user in contract in tort including negligence strict liability or otherwise for any special indirect incidental or consequential damage or loss of equipment plant or power system cost of capital loss of profits or revenues cost of replacement power additional expenses in the use of existing software hardware equipment or facilities or claims against the user by its employees or customers resulting from the use of the information recommendations descriptions and safety notations supplied by Lantronix Lantronix liability is
14. 6 Changing Local Software Settings Server Serial number of the UBox to which you want to connect Server Name Name of the UBox to which you want to connect Status Status of the UBox to which you want to connect Online displays if you have successfully connected to the UBox Offline displays if the UBox is not detected Password Displays Yes or No depending on whether a password was specified on the Edit Local Server Access window Active Discovery Displays Yes or No depending on whether Active Discovery was enabled on the Edit Local Server Access window To edit the settings select the UBox and click the Edit button The Edit Local Server Access window opens Repeat step 3 To remove the UBox from the list select it and click the Remove button to the right of the Server Access Settings area Viewing or Removing Device Passwords When you connect to a USB device that is password protected you are asked if you want to save your password If you save a password for a USB device it displays in the Device Passwords area of the Local Settings tab To view or remove USB device passwords 1 UBox User Guide In the Device Passwords area verify the following if you have saved a password previously Device Name Status Server Location Device Serial Name that is programmed into your USB device by its manufacturer This name may different from the actual name and model number
15. BOX cccccccccccssscecesececeneeeseseecaseecssseessaeceseueeesaueeeeseessaeeeseaeeeneaseneaeeenees 959 Figure 7 3 Position of Status Lights on the UBOX cccccecccecseeeeeeeeeeeeesaeeeeeeeeeeeeseeeseesaaeeeessaeeeeesaees 58 Figure 7 4 IP Address on Servers Tab cccccccssscccccesseeceesseeeceusececaseeesaseeessegeeesseaseesssgeeessageeesseaes 62 Figure 7 5 Local Area Connection Properties Advanced Tab ccccccecccecseeeeeeseeeeeesaeeeeeeaeeeeeaaees 63 Figure 7 6 Advanced Settings WINndoW cccccsecccccseeeeeeeeeeeeeeeeeeeesaeeeeeseaeeeeeeeeeeeeeaeeeesaaeeeessaeeeeaaess 64 Figure 7 7 Service Settings Adding a UDP ccccceccccceeeceeeeeeeeeeeeeeeeesaeeeeeeeeeeeeseaeeeesaaeeeesaeeeesaees 64 Figure 7 8 Service Settings Adding a TCP ccccccecccccsseceeceeseeeceesseecceueeecseeeeeseuseesssageeessanseesseaes 65 Figure 7 9 Windows Firewall WINGOW cccccseececeeeeeeeeeeeeeeeeeeeeeesaueeseeeeeseeeeseeeeesaeeesseeesaneeesneesaes 66 FIGUPe 1 10 EX CSOUOMS WA eee suststvousncoanamuaiecasrncst E uaeuiamuaiecataninaieaatawe 67 Figure 7 11 Add a Port Wind w UDP acscsesciacswisssacrecstbasauisdebepsasanseustandansndiatsiawncdedacasdsidessendaveasssiuns iene 67 Fig re 7 12 Add a Port Window TOP wis cvs cseietesistcncnecsitte sedate svsntedeaientsdsieddslsbapecsedaceoidenecmeesiieiistetanae 68 Tables Table 4 1 USB Device SIAN ssectetsieinsud pentcowmnahemoebacceaia
16. LANTRONIX Gridconnect Distributed by Grid Connect Inc 1841 Centre Point Cr 143 Naperville IL 60563 1 630 245 1445 1 630 245 1717 FAX www gridconnect com www ipenabled com www factorycomm com UBox USB Device Server User Guide Model UBX4100 Part Number 900 373 Revision A June 2005 Trademark UBox is a trademark of Lantronix Other brand names are trademarks or registered trademarks of their respective holders Copyright Copyright 2005 Lantronix All rights reserved No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix The information contained herein is subject to change without notice Printed in the United States of America Qridconnect Distributed by Grid Connect Inc 1841 Centre Point Cr 143 Naperville IL 60563 1 630 245 1445 1 630 245 1717 FAX www gridconnect com www ipenabled com www factorycomm com Contacts Technical Support Online www lantronix com support Sales Offices For a current list of our domestic and international sales offices go to the Lantronix web site at www lantronix com Revisions Date Rev Comments June 2005 A UBox User Guide 2 Contents Figures Tables 1 Using This Guide Purpose and Audience Summary of Chapters 2 Introduction Model and Part Numbers Compatible USB Devices Connectivity to USB Devices Connectivity to Network Requir
17. LOW OR INSTALLING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS 1 Ownership Copy Restrictions You are being granted a limited license to use the Software you are not purchasing a copy of the Software The copyright to the hardware and Software comprising this product is owned patent pending and copyright by Lantronix Lantronix retains title to the Software including copies regardless of form or media and to all copyrights therein Except as otherwise expressly provided for in this Agreement You may make one or more copies of the Software solely for archival or backup purposes The Software and accompanying written materials are copyrighted Except as expressly provided in this Agreement any act of reproduction distribution or development of derivative works of any portion of the Software is strictly prohibited by such laws and treaty provisions Nothing in this Agreement constitutes a waiver of Lantronix s rights under any copyright law 2 Grant of License Lantronix grants to you the right to use this copy of the software Software on one or more computers provided that the Software is only used with the Lantronix UBX4100 hardware 3 Transfer Restrictions You may transfer the Software to another person only in connection with the transfer of the Lantronix UBX4100 hardware and only if a you delegate your duties under this Agreement to the transferee and only if b the transferee other party accepts the te
18. PTED OR ERROR FREE OR THAT SOFTWARE DEFECTS WILL BE CORRECTED SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LIMITED RIGHTS YOU MANY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE 6 LIMITATION OF LIABILITY Lantronix s entire liability and your sole remedy under this License Agreement is at Lantronix s option either a the return of payment as evidenced by a copy of your purchase receipt or b the replacement of the media not meeting Lantronix s Limited Warranty INNO EVENT WILL LANTRONIX OR ITS VENDORS BE LIABLE FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS INFORMATION OR USE EVEN IF LANTRONIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU 7 Governing Law This Agreement is governed by the laws of the State of California UBox User Guide 73 E Lantronix Warranty Lantronix warrants each Lantronix product to be free from defects in material and workmanship for a period of TWO YEARS after the date of shipment During this period if a customer is unable to resolve a product problem with Lantronix Technical Support a Return Material Authorization RMA will be issued Following receipt of an RMA number the customer
19. Seral Ho 09010441 02427291F Share Mode Shared Password Required No Local Password Saved No Type Mass Storage 4uto LConneck na Refresh Auto Connect Settings Select row to see device details Click action icon to connect disconnect Note By default the UBox is configured for Multi User Connect Mode In this mode all USB devices are shared in a one at a time mode If a device is in use by another user that USB device s status displays as In Use By ComputerName Before you can use the device you must connect to it to gain exclusive access When you are finished using the device you must disconnect from it before others can use it When you select a USB device information displays in the Device Details section of the window Typically this information includes Name Name for the USB device programmed into the device by the vendor If you rename the device see Editing Server Settings USB Device Configuration Tab on page 36 the custom name displays as Name USB Desc Description of the device programmed into the device by the vendor Cannot be changed VID PID Vendor ID VID and Product ID PID programmed into the device by the vendor Serial No Serial number of the device programmed into the device by the vendor UBox User Guide 18 Using USB Devices on the Network Share Mode Indicates type of connection to the specific USB device Shared Allows multiple computers to connect to and disco
20. Service Pack 2 Only To access your firewall software 1 From the Start menu click Control Panel The Control Panel window opens 2 Double click Windows Firewall The Windows Firewall window opens If you do not see Windows Firewall click Switch to Classic View on the side panel Figure 7 9 Windows Firewall Window Windows Firewall General Exceptions Advanced four PC is not protected tur on windows Firewall Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through the Internet or a network On recommended This setting blocks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab Don t allow exceptions Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored x O DF not recommended Avoid using this setting Turning off Windows Firewall may make this computer more vulnerable to viruses and intruders Windows Firewall is using your domain settings What ele should know about Windows Firewall 3 Select On 4 Click the Exceptions tab UBox User Guide 66 Configuring the Windows XP Firewall Figure 7 10 Exceptions Tab Windows Firewall General Enceptons Advanced pias eee e e Windows Firewa
21. USB device Blinking only appears when a USB device is connected UBox hardware does not support your USB device you have connected more than 8 USB devices by using multiple compound USB devices or the UBox is having problems communicating with the device Please check the UBox s USB device compatibility on the Lantronix web site or contact Lantronix Tech Support UBox User Guide 60 B Configuring the Windows XP Firewall The following instructions detail how to configure Window XP s built in firewall for use with the Lantronix UBox While these instructions are specific for this software you can apply the basic idea of these instructions to configuring other firewalls These instructions show you how to Determine which version of Windows XP is installed on your computer Access your firewall software Add settings to your firewall to allow communication with your Lantronix UBox If you have multiple computers please repeat these steps for every computer that will access the UBox Step 1 Determine Which Version of Windows XP is Installed on Your Computer To determine Windows XP version 1 Onthe Start menu click Run 2 Inthe Open field type winver exe and click OK The About Windows window displays the version 3 Do one of the following If you have Windows XP with Service Pack 1 or Windows XP without any Service Packs installed perform Step 2 and Step 3a If you have Windows XP with Servi
22. You can configure A USB device to require a password before you can access the device A USB device to be dedicated to a certain computer so that the USB device is always connected to that computer The name displayed for a particular USB device useful if you have multiple USB devices that do not register a name or if you have multiple identical USB devices UBox User Guide 36 Changing the UBox s Settings 1 On the Edit Server Configuration window click the USB Device Configuration tab Figure 5 4 Edit Server Configuration USB Device Configuration Tab Edit Server Configuration Server Serial Number 1iecc Access Metwork USB Device Configuration Location Serial Number _ cfg USE Flash Memory 0901044102422915 Attached EPSON Stylus CBO HIma1S0202020953070 Attached OUSE DIGITAL STILL C4 Pork 2 Attached Restore Defaults Check Firmware Cancel 2 Update the following settings as desired Server Serial No View only Corresponds to the UBox s MAC Network address printed on the bottom of your UBox hardware Device Name Name that is programmed into your USB device by its manufacturer This name may different from the actual name and model number of your device For example if you have an HP Deskjet 882 printer it may appear as HP Deskjet 880 or HP Printer Some USB devices do not have names programmed into them For unnamed USB devices the USB device s programmed Vendor ID VID a
23. ages to every Ethernet connected device on your network This is the best setting to use on small networks home networks and networks where you have computers with multiple network interfaces for example a computer with both wireless and wired connections Multicast Sends UDP messages using Multicast UDP This method only sends discover messages to computers that listen to the same multicast address that the UBox uses Multicast amp Broadcast Uses both methods at the same time Note If you change the UBox s multicast address you must tell the UBox software to listen to the new address You only need to change the multicast address if you are using Multicast or Multicast amp Broadcast as your discovery method See Changing Local Software Settings on page 44 Multicast Address The address on which the UBox will send discover messages You can enter any multicast address a long as it is in the range of 224 0 0 0 to 239 255 255 255 Default is 239 255 176 42 Note You would only change this if the default changes for example if you have a router that needs a different multicast address to properly route traffic across a LAN WAN Editing Server Settings USB Device Configuration Tab The USB Device Configuration tab on the Edit Server Configuration window shows USB devices that are connected to the UBox and configuration records for each device On this tab you make changes to USB devices connected to your UBox
24. are in the range 169 254 0 1 to 169 254 255 1 Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses UBox User Guide 34 Changing the UBox s Settings Note You can get more information about Zeroconfig also called Zeroconf at http www zeroconf org Use Static IP Use this mode if you want your UBox always to use the same network settings You must enter the IP Address Subnet Mask and Gateway for the UBox to communicate with the network IP Address The UBox must have a unique IP address on the network Enter the IP address as xXxx XXX XXX XXxX Example 192 168 20 1 Note The system administrator provides the IP address subnet mask and gateway Subnet Mask A subnet mask defines the number of bits taken from the IP address that are assigned for the host part Enter the subnet mask aS XXX XXX XXX XXX Example 255 255 255 0 Gateway The gateway address or router allows communication to other LAN segments The gateway address should be the IP address of the router connected to the same LAN segment as the unit The gateway address must be within the local network Enter the gateway aS XxXX XXX XXX XXX Example 192 168 20 100 Note If there is no gateway on the network use the same IP address as the UBox or the IP address of your PC UDP Port and These fields allow you to specify which port numbers on TCP Port which the UBox communicates This communication happens between the UBox har
25. atus Description Available The USB device is available for use by any computer To use this device click the green Connect icon in the Action column Once you connect to the device the status message changes to Connected Connected The USB device is connected to your computer and you have exclusive access to that USB device Other users on the network will see the In Use By x status To make this device available for use by any computer click the red Disconnect icon In Use By x The USB device is in use by another computer You cannot use this device until the other computer finishes and disconnects from that device The text in brackets shows the name of the client using that device Note This client name is obtained from the computer s name as specified when that computer was set up You can change this name in the UBox s Local Settings tab See 6 Changing Local Software Settings Auto Connected The USB device either a printer or a multifunction printer has been set up for Auto Connect You cannot connect to an Auto Connected printer as the UBox software does this for you automatically See Auto Connecting Printers on page 22 Password Required The USB device requires a password before you can connect to it You can password protect individual USB devices by editing your UBox s settings on the Servers tab see 5 Changing the UBox s Settings and then setting a password on the Edit Server Configuration Device window s
26. ce Pack 2 perform Step 3b UBox User Guide 61 Configuring the Windows XP Firewall Step 2 Access Your Firewall Software Windows XP and XP Service Pack 1 Only You need to know your UBox s UDP TCP port numbers and IP address before configuring your firewall If you already know this information skip ahead to Step 3a Add Settings to the Firewall to Allow Communication with the UBox on page 64 To obtain your UDP and TCP port numbers The Lantronix UBox defaults to using UDP port 10010 and TCP IP port 10010 If you have not changed these settings we will use these port numbers when we configure your firewall If you have changed the UBox s UDP and or TCP port numbers use that number instead of 10010 To obtain your IP address To obtain your IP address 1 Open the Lantronix UBox application 2 Click the Servers tab and locate your UBox 3 Select your UBox Its IP Address displays in the Server Details area Figure 7 4 IP Address on Servers Tab 7 fm j a F a 2 Lantronix UBox USB Device Server fe led Local Config Server Config Help Ho of Connected Servers 1 Devices Semer Local Settings Semer H Server Name server Details ih a Name UBox 1 Seral No 11ecc Firmware 05 04 13 123 31 3b1 316131 ET TUL 1 Discover Broadcast Password Required No No of Devices 2 No of Devices In Use 2 Local Server Settings res Exclusive Access No Connected Clients 172
27. ces appear in the UBox software If this option is enabled the components inside a compound USB device appear as separate USB devices This allows you to connect to only one component of a USB device without having to connect the other components of that device For example if you have a multifunction printer you may only want to connect the printer component of that device and not the other components e g the scanner fax or card reader When you connect to a separated component of a compound USB device all of the other components become unavailable to the other users of the UBox This prevents a USB device from getting confused by accepting commands from two different computers To separate compound devices 1 On the USB Devices tab select the device 2 Select the Separate Compound Devices checkbox The components of the compound device display separately UBox User Guide 28 5 Changing the UBox s Settings Overview The Lantronix UBox comes pre configured for use with most networks However you may want to change some of the settings for your specific network or USB device sharing needs This chapter describes how to change the UBox s settings and what the settings affect Note To modify settings for the UBox software use the Local Settings tab These settings are kept on your computer See 6 Changing Local Software Settings Viewing UBox Settings To view current settings 1 From the Start menu c
28. d blink while the UBox tries to obtain an IP address Once the UBox obtains its IP address the UBox has finished booting and is now running The status lights now have a new meaning Please refer to Table 7 2 UBox Status Lights UBox is Running Notes Ifthe UBox is configured to use a Static IP address Stage 4 is completed immediately For DHCP only it waits for the DHCP UBox For Zerocontig only it takes 1 2 seconds while it negotiates For Default it waits for DHCP for 10 seconds before taking a Zeroconfig address 1 2 seconds Troubleshooting If this light never goes off or the 4 green USB lights never come on you may have a hardware failure Please contact Lantronix Tech Support If SYSTEM 1 green and SYSTEM 2 red blink alternately the UBox firmware has failed to update or load Please contact Lantronix Tech Support lf SYSTEM 2 and 3 never stop blinking the UBox is not finding a valid Ethernet connection or you have configured the UBox to use an invalid IP address Please contact Lantronix Tech Support for further details If SYSTEM 2 and 3 never stop blinking the UBox is not finding a valid Ethernet connection or you have configured the UBox to use an invalid IP address 59 Status Light Behavior Light SYSTEM 1 SYSTEM 2 3 NETWORK 1 NETWORK 2 NETWORK 3 USB 1 4 Table 7 2 UBox Status Lights UBox is Running Color Green Status Slowi
29. dware and software By default these ports are set to 10010 UDP Port Change this setting to change the UDP port number on which the UBox broadcasts Other computers configured to use this UDP port number will be able to see this UBox This setting is useful if you wish to limit the number of people connecting to a particular UBox or if you want to hide a UBox from other users on your network If you change the UBox s UDP port number you must tell the UBox software to listen to the new port To do this change the local UDP port number See Updating Server Access Settings on page 46 TCP Port Change this setting to change the TCP port that the UBox uses to transmit and receive USB data If you change the UBox s TCP port number you must tell the UBox software to listen to the new port To do this change the local TCP port number See Updating Server Access Settings on page 46 Note Most users will not need to change the UBox s UDP and TCP ports However certain firewalls may block traffic to the default UDP and TCP ports In these instances you can either change the port numbers or configure your firewall to allow connections using UBox s configured UDP and TCP ports UBox User Guide 35 Changing the UBox s Settings Select the method the UBox should use to send its UDP data Discovery Mode Broadcast By default the UBox uses this method to send discover messages to UBox clients Broadcast sends UDP mess
30. e time Use this mode if there is only one client computer or if only one client computer will be powered on at a time and connected to the UBox In this mode all devices on the UBox are automatically connected to the client computer Warning Using this mode with multiple computers will cause unexpected results as all of the computers will attempt to get exclusive access to the UBox Selecting this checkbox forces a user to enter a password to configure the UBox Once you set a password users can see the UBox on the Devices and Server tabs however they cannot edit any UBox settings without supplying the correct password Enter and then reenter the password a user must use to configure the UBox The password is case sensitive Selecting this checkbox forces a user to enter a password to access the specific UBox The password Is case sensitive If you selected the checkbox above enter and then reenter the password a user must use to view the UBox The password is case sensitive To add the password to the local PC automatically click Yes on the pop up window that displays when you enter the password Click the Apply button to submit the changes The UBox reboots automatically to apply the changes 33 Changing the UBox s Settings Editing Server Settings Network Tab The Network tab contains network settings determining how the UBox communicates on your network You can configure how the UBox obtains its IP add
31. e uninstall process UBox User Guide 14 4 Using USB Devices on the Network Overview This chapter includes the following topics Connecting your USB device to the UBox s USB port Connecting to your networked USB device using the Lantronix UBox software Using the Connect and Disconnect icons Using the Auto Connect feature for printers Use your USB device by means of the Lantronix UBox Note These instructions help you connect a USB device e g a printer or scanner to the UBox for the first time We recommend that you only connect one USB device at a time To connect additional devices repeat these instructions for each device Connecting Your USB Device Step 1 Connect a USB Device to the UBox 1 Connect your USB device to any USB port on the Lantronix UBox Figure 4 1 Connecting a USB Device to the UBox USB Ports UBox User Guide 15 Using USB Devices on the Network Each USB port has a green status LED light These lights indicate whether your USB device is supported in the current software firmware A solid green light indicates that your device is supported A slowly blinking light indicates that your USB device is not currently supported Please contact Lantronix if a light is blinking slowly 2 On the Start menu click Programs gt Lantronix UBox USB Device Server gt UBox USB Device Server The Lantronix UBox USB Device Server window opens The USB Devices tab displays a lis
32. ee Editing Server Settings USB Device Configuration Tab on page 36 Reserved Dedicated The USB device is reserved dedicated to your computer Other computers show the device as Dedicated To x You can dedicate a single USB device to specific computer by editing your UBox s settings in the Servers tab see 5 Changing the UBox s Settings and then setting a password on the Edit Server Configuration Device window see Editing Server Settings USB Device Configuration Tab on page 36 UBox User Guide 2 Using USB Devices on the Network Separating Compound Devices Types of USB Devices USB devices fall into one of the following categories Single USB device A USB device that contains only one component for example a single button mouse Composite USB device A device that provides multiple functions but appears as one device for example a multifunction printer Compound USB device A device that provides multiple functions that are tied together by an embedded USB hub inside the USB device itself for example a printer with a card reader and a keyboard with a port to connect a mouse Compound USB devices work the same way as when they are connected to a PC However you can configure the UBox to connect to only certain components of a compound device instead of connecting to every component Separating Compound Devices The Separate Compound Devices option disabled by default changes how compound USB devi
33. ements What s Inside the Package 3 Installing the UBox Installing the UBox Hardware Step 1 Connect the UBox to Your Network Step 2 Connect the UBox s Power Supply and Read the LEDs Installing the UBox Software Uninstalling the Lantronix UBox Software 4 Using USB Devices on the Network Overview Connecting Your USB Device Step 1 Connect a USB Device to the UBox Step 2 Connect a Networked USB Device Step 3 Disconnect Your USB Device s Using Multiple UBoxes and USB Devices Compound Devices One UBox with Multiple Users Multiple UBoxes and USB Devices Other Ways to Connect and Disconnect USB Devices Using the UBox System Tray Auto Connecting Printers Using Forced Device Disconnect Using Multi and Single User Connect Modes UBox User Guide Oo O GO CO oOo CO NN N OD OF Contents Device Status 27 Separating Compound Devices 28 Types of USB Devices 28 Separating Compound Devices 28 5 Changing the UBox s Settings 29 Overview 29 Viewing UBox Settings 29 Editing Server Settings Access Tab 31 Editing Server Settings Network Tab 34 Editing Server Settings USB Device Configuration Tab 36 Applying Canceling or Removing Server Settings 39 Restoring Default Settings 40 Updating the UBox s Firmware 40 Overriding Server Network Settings 42 Refreshing Data 43 6 Changing Local Software Settings 44 Updating Personal Communication Settings 44 Updating Server Access Settings 46 Viewing or Removing Device
34. er Guide 40 Changing the UBox s Settings Figure 5 7 Servers Tab ES Lantronix UBox USE Device Server Advanced Help Detected Servers 1 USB Devices Servers Local Settings Status Server Details 10b02 Old Firmware Old Firmware Please Update Name Unnamed Serial Ho 10602 Firmware 05 04 13 14 33 1 361 316131 Connect Mode Multi User IF Address 169 254 11 2 UDP 10010 TCF 10010 Discover Broadcast Password Required No No of Devices O No of Devices In Use 0 Local Server Settings No Exclusive Access No Connected Clients 1 Connected Clients 169 254 245 129 lt PROWTENM gt Update Server Firmware Refresh Auto Connect Settings 2 Click the Update Server Firmware button An update confirmation window displays Figure 5 8 Update Server Firmware Update Server Firmware Server Unnamed Serial 10602 has Firmware version 05 04 13 12 53 1 3b1 316131 Click YES to upgrade to firmware version 05 05 06 14 38 1 3b2 317061 This Server has 1 clients and 0 devicets in use this action will reboot the Server Cancel 3 Click the Update button to start the upgrade Note Always have the latest firmware installed on your UBox We do not recommend using older firmware on your UBox with newer UBox software on your computer or vice versa Certain features such as Auto Connect may not work if your firmware is not compatible with the version of software that you
35. es 4 USB full speed ports 12 Mbps Full 500 mA power per port provided to each USB device UBox User Guide Introduction Connectivity to Network The UBox USB Device Server provides the following connections to your network 10 100 auto sensing RJ45 Ethernet connector Half and full duplex support IP addressing Static DHCP Zeroconfig Requirements Windows Windows 2000 XP or later What s Inside the Package The Lantronix UBox package includes Lantronix UBox USB Device Server Power Supply Quick Start Guide CD with software and User Guide UBox User Guide 9 3 Installing the UBox The UBox package has two components the UBox hardware and the UBox software Both have their own settings and configuration options This chapter includes the following topics Installing the UBox Hardware Installing the UBox Software Uninstalling the UBox Device Server Software Installing the UBox Hardware Warning Do not connect a USB device to the UBox until you have finished installing the software and hardware Chapter 4 Using USB Devices on the Network walks you through the process of using your USB devices Step 1 Connect the UBox to Your Network 1 Connect an Ethernet cable to the Ethernet port of the UBox Figure 3 1 Ethernet Connection Ethernet Port 2 Connect the other end of the cable to your network If you do not have a network you can connect the UBox directly t
36. etwork Gy limiting or preventing access to this computer from the Internet Learn more about Internet Connection Firewall UBox User Guide 63 4 Click the Advanced tab and then click the Settings button The Advanced Settings window opens Figure 7 6 Advanced Settings Window Advanced Settings Services Security Logging ICMP Select the services running on your network that Intemet users can ACCESS Services E FTF Server O Internet Mail Access Protocol Version 3 IMAP3 o Internet Mail Access Protocol Version 4 IMAP4 oO Internet Mail Server SMTP Oo Post Office Protocol Version 3 POPS O Remote Desktop LD Secure Web Server HTTPS O Telnet Server O Web Server HTTP Step 3a Add Settings to the Firewall to Allow Communication with the UBox To add your UDP Port to the firewall Configuring the Windows XP Firewall 1 Inthe Advanced Settings window click the Add button The Service Settings window opens Figure 7 7 Service Settings Adding a UDP Service Settings Description of service Lantronix UB ox UDF Name or F address for example 192 168 0 72 of the computer hosting this service on pour network 1 72 19 239 99 OTEP UDP gomo UBox User Guide 64 Configuring the Windows XP Firewall 2 Inthe Description of Service field enter something descriptive like Lantronix UBox UDP 3 Inthe IP address field enter
37. he USB device by Number the manufacturer 4 Update the following settings as desired Alternate Name A name for the USB device other than the name programmed into it by the manufacturer The alternate name applies to a specific UBox Ifyou move a USB device to another UBox reset the alternate name on the new UBox If your USB Device does not have a serial number and you move the USB device to a different port re enter the alternate name Requires Select the checkbox to share the specified USB device Password To only with users who have the password to that USB device Connect When you first attempt to connect to a password protected USB device you are prompted to enter a password You can then opt to store passwords locally in the Local Settings tab so that you do not need to reenter the password every time you want to use that USB device Because passwords apply to a specific UBox Ifyou move a USB device to another UBox reset that USB device s password on the new UBox If your USB Device does not have a serial number UBox User Guide 38 Changing the UBox s Settings and you move the USB device to a different port select the Requires Password to Connect checkbox again Connection If you selected the checkbox above enter and then reenter Password and a password a user must use to view the USB device Reenter Password Share Mode Select one of the following types of connection Shared Allows multi
38. he Zeroconfig subnet The computer has the current UBox software installed The UBox software has the UDP port set correctly default 10010 The computer does not have a personal firewall activated 51 Troubleshooting USB Status Lights 1 4 Locate the green light under USB that corresponds to the USB port to which your USB device e g printer or scanner is connected Status Condition Suggestions Off The UBox does not have power Check the UBox s power supply and its connection to an outlet Blinking Blinking may indicate the UBox Currently the UBox does not support isochronous hardware does not support your USB USB devices e g webcams and USB speakers device or is having problems l l l communicating with the device If you have a USB device that is not isochronous please check the Lantronix web site or contact Lantronix Technical Support Note While most USB devices work with the UBox future software updates from Lantronix will support certain incompatible USB device Please go to the Lantronix web site or contact Lantronix Technical Support for more information about compatible devices Blinking may indicate you have One UBox supports up to eight USB devices While exceeded the number of USB devices many USB devices appear as one USB device per UBox components of compound USB devices a device with an embedded hub or a device that has multiple components tied together by an internal USB hub
39. he einai iaai danadana aaa aikaa 27 Table 7 1 UBox Status Lights UBox is Booting UP 00 0 ceccceeceeeeeeeeeeeeeeeaeeeesaeeeeesseeseeesaeeeeeeas 59 Table 7 2 UBox Status Lights UBox iS RUNNING ccccecceeeceeeeeeeaeeeeeeaeeeeeeseeeeesaeeeesseeeeeseaaeeeeeas 60 UBox User Guide 6 1 Using This Guide Purpose and Audience The Lantronix UBox USB Device Server makes it possible to share USB devices such as printers scanners and storage drives over a Local Area Network This guide provides the information needed to configure use and update the UBox Summary of Chapters The remaining chapters in this guide include Chapter Description 2 Introduction Describes the main features the required hardware and software and a list of items included with the unit 3 Installing the UBox Provides instructions on installing the UBox hardware and software 4 Using USB Devices on the Network Provides instructions for connecting to using and disconnecting from a USB device 5 Changing the UBox s Settings Describes how to change the UBox s settings to meet your specific needs 6 Changing Local Software Settings Describes how to change local settings such as the access password and TCP port 7 Troubleshooting Explains how to interpret the status lights and to diagnose problems with UDP ports your network and USB devices Includes Lantronix Technical Support contact information A Status Light Behavior Describe
40. ical Support else is using your USB device and the device still shows up as In Use Your USB device displays You should be able to use the USB device as you would and is Connected normally If your USB device is a printer you should be able to print by going to your File menu and selecting Print If your USB device is a scanner you should be able to open the scanner software and use your scanner You are not able to use Refer to your USB device s troubleshooting instructions for your device what to do next If you are still not able to use your USB device please contact Lantronix Technical Support UBox User Guide 56 Troubleshooting Technical Support If you are experiencing an error that is not described in this chapter or if you are unable to fix the error contact us as follows Technical Support US Check our online knowledge base or send a question to Technical Support at http www lantronix com support Technical Support Europe Middle East Africa Phone 49 0 89 31787 817 Email mailto eu_techsupp lantronix com or mailto eu_support lantronix com Firmware downloads FAQs and the most up to date documentation are available at http www lantronix com support When you report a problem please provide the following information Your name and your company name address and phone number Lantronix model number Software version Description of the problem Status of the u
41. ion for the program or service you Want bo Use Marne Lantronix Box TCP Fort number 10010 TCP CO UDP What are the risks of opening a port 2 Inthe Name field enter something descriptive like Lantronix UBox TCP 3 Inthe Port number field type 10010 4 Select TCP 5 Click OK To close the remaining windows 1 Click the OK buttons on the remaining windows Your firewall is now configured to allow access to the Lantronix UBox If you have multiple computers please repeat these steps for every computer that will access the UBox UBox User Guide 68 C Compliance FCC United States FCC DECLARATION OF CONFORMITY We Lantronix at 15353 Barranca Parkway Irvine CA 92618 USA 949 353 3990 declare under our sole responsibility that the Lantronix UBox USB Server Model UBX4100 complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Changes or modifications to the UBox USB DevicenServer not expressly approved by Lantronix could void the user s authority to operate this equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reas
42. lick Programs gt Lantronix UBox The USB Devices tab displays 2 Click the Servers tab The tab displays all of the UBoxes the software finds UBox User Guide 29 Changing the UBox s Settings Figure 5 1 Servers Tab ine Lantronix UBox USB Device Server Advanced Help USB Devices Severs Local Settings Status Server Details UBax 1 Firmware 05 05 06 14 36 1 3b2 317061 Connect Mode Multi User IF Address 172 186 1001 UCP 10010 TCP 10010 Discovery Broadcast Password Required Ho No of Devices 3 No of Devices In Use 1 Local Server Settings Yes Exclusive Access Mo Connected Clients 2 Connected Clients 072 158 100 195 lt DORISTEST gt Edit Server Config 072 168 15 2 lt BT APTEST gt Refresh Auto Connect Settings 3 Select a UBox Detailed information about the UBox displays under Server Details on the right side of the window 4 Review the following information Server Your UBox s MAC Network address found on the label on the bottom of the unit Server Name Name of your UBox You can modify this name by selecting the server and clicking the Edit Server Config button Status Current state of your UBox s hardware and software This column shows whether the UBox software has successfully communicated with your UBox hardware The codes include OK The UBox software has successfully found the UBox hardware You can now communicate with the selected UBox Note The UB
43. ll i turned off our computer i at risk of attacks and intrusions from outside sources such as the Internet We recommend that you click the General tab and select On Programs and Services Pa Devicelnstaller Devicelnstaller O File and Printer Sharing Mcodtee Managed Services Agent Remote Assistance Remote Desktop O UPAP Framework Add Program Add Fort Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions To add your UDP port to the firewall 1 On the Exceptions tab click the Add Port button The Add a Port window displays Figure 7 11 Add a Port Window UDP Use these settings to open a port through Windows Firewall To find the port number and protocol consult the documentation for the program or service you wan to Use ooo gee ere see Fort number 10010 O TCP UDP What are the risks of opening a port 2 Inthe Name field enter something descriptive like Lantronix UBox UDP 3 In the Port number field type 10010 UBox User Guide 67 Configuring the Windows XP Firewall 4 Select UDP 5 Click OK To add your TCP port to the firewall 1 On the Exceptions tab click the Add Port button The Add a Port window displays Figure 7 12 Add a Port Window TCP Add a Port Use these settings to open a port through Windows Firewall To find the port number and protocol consult the documentat
44. nd Product ID PID display Location Serial The serial number of the USB device if it has one If it does Number not have a serial number the port 1 4 on the UBox to which the USB device is connected Cfg Displays an asterisk if the device was configured using the USB Device Configuration window Status Indicates whether the selected USB device is Attached Detached or has an Invalid Password the password in this and the password saved on the Local Settings tab are different See 6 Changing Local Software Settings 3 To add or change information about a device select the device and click the Add or Edit button The Edit button is active if you have already added information The Device Configuration window opens UBox User Guide 37 Changing the UBox s Settings Figure 5 5 Device Configuration Window Device Configuration USE Product Name USE Flash Memory Vendor ID VIDI 0330 Product ID PID 651c USB Serial Number 0901044102422915 Alternate Name Requires Password To Connect Connection Password Re enter Password Share Mode Areia Client Name The following information displays at the top USB Product Name programmed into the USB device by the Name manufacturer Vendor ID VID Vendor ID programmed into the USB device by the manufacturer Product ID PID Product ID programmed into the USB device by the manufacturer USB Serial Serial number if any programmed into t
45. ng Blinking on for 3 seconds then off on UBox is working OFF or ON does not blink If the light is off the UBox is not receiving power If the light is on the UBox has crashed and needs to be reset see Resetting the UBox Hardware on page 55 SYSTEM 2 OFF and SYSTEM 3 OFF UBox is currently working as it detects users connecting to the UBox SYSTEM 2 ON and SYSTEM 3 OFF UBox is configured to use a static IP and does not detect any users connected to the UBox SYSTEM 2 ON and SYSTEM 3 ON UBox has obtained an IP address using DHCP and does not detect any users connected to the UBox SYSTEM 2 OFF and SYSTEM 3 ON UBox obtained an IP address using Zeroconfig and does not detect any users connected to the UBox ON OFF If the light is on the UBox has detected a link speed of 100 Mbits If the light is off and NETWORK 3 is on the link speed is 10 Mbits ON OFF If the light is on the UBox s Ethernet port is in full duplex mode If the light is off and NETWORK 3 is on the Ethernet port is in half duplex mode Blinking Packet collision has occurred This is a normal and self recovering occurrence with Ethernet ON or Blinking UBox has detected an Ethernet connection This light blinks during data transmission If the light is off no Ethernet connection was detected ON does not blink UBox is working If a USB device is connected to the USB port this light indicates that the USB UBox supports your
46. nit when the problem occurred please try to include information on user and network activity at the time of the problem UBox User Guide 57 A Status Light Behavior The Lantronix UBox comes equipped with ten LED lights that report the status of the Lantronix hardware Figure 7 3 Position of Status Lights on the UBox SYSTEM NETWORK 123 12 3 www lantronix com USB The meaning of these lights changes depending on whether the UBox is booting up you have just turned on the UBox or if it is running The two tables on the following pages show all of the possible states of these LED lights and what they mean Note If you are having problems with your UBox please use this information in conjunction with the information in 7 Troubleshooting to diagnose the problem UBox User Guide 58 Status Light Behavior Table 7 1 UBox Status Lights UBox is Booting UP STAGE 1 UBox Is Booting Up STAGE 2 Firmware Loading STAGE 3 Checking Ethernet Connection STAGE 4 Finding IP Address UBox User Guide Status When the USB UBox is first powered on the red SYSTEM 3 light is ON while the UBox is booting The green USB 1 4 lights are turned ON as the firmware starts running SYSTEM 2 and SYSTEM 3 both red start blinking while the UBox looks for an Ethernet signal a physical Ethernet connection and continue to blink until the UBox finds this signal SYSTEM 2 and SYSTEM 3 both re
47. nnect from the USB device Default Dedicated Dedicates the USB device to a specific computer Password Required If Yes the user must enter a password to view and update this USB device Local Password Saved If Yes the user must enter a password to access the USB device Note If the user chooses Remember Password when connecting to a password protected USB device the password is saved in the Local Settings tab See Viewing or Removing Device Passwords on page 47 Type Type of device programmed into the device by the vendor Auto Connect If Yes automatically connects to your computer when you have a print job queued and disconnects when the job is finished 1 Repeat the procedure above for every USB device you want to use Step 3 Disconnect Your USB Device s When you have finished using your USB device you must virtually disconnect it from your computer before it is available to everyone else on the network 1 Open the Lantronix UBox application mT 4 The status changes to 2 Select the USB device and click the Disconnect icon Available Note Some USB devices require additional action before you disconnect your USB device For example some USB devices require you to stop the USB device s software If your USB device requires such action when the device is directly connected to your computer please perform them before clicking the Disconnect icon in the Lantronix UBox software If you forget to di
48. o Connect The UBox hardware is sending broadcast messages to your computer but your computer cannot connect to the UBox hardware If you have modified your UBox s settings set the UBox to the Temporary Default Settings Mode and change your settings If this message does not go away see 7 Troubleshooting Editing Server Settings Access Tab The Access tab contains settings that pertain to accessing the UBox hardware and how the UBox shares USB devices at the server level These changes affect the selected UBox To edit the UBox s Settings on the Access Tab 1 To edit a specific UBox s setting select the UBox from the list and click the Edit Server Config button The Access tab on the Edit Server Configuration window opens UBox User Guide 31 Changing the UBox s Settings Figure 5 2 Edit Server Configuration Access Tab Edit Server Configuration Server Serial Number 1iecc ACCESS Network USE Device Configuration Server Mame UBox 1 Connect Mode Multi User Requires Configuration Password Configuration Password Re enter Configuration Password Requires Client Access Password Client Access Password Re enter Client Access Password Restore Defaults feely Check Firmware Cancel Notes Firmware Upgrade After clicking the Edit Configuration button a message may display informing you about new firmware You can only update your UBox s settings after you have
49. o Device Connect Modes Multi User and Single User Multi User Mode By default the UBox is set to use the Multi User mode In this mode users may share a USB device but only one user at a time can use it This allows multiple computers to use one USB device Again you must connect to the USB device before you can use it thus preventing other users from using your USB device at the same time In Multi User mode you can also dedicate USB devices to a certain computer set up passwords for a certain USB device and set up Auto Connect for printers Single User Mode This mode automatically connects USB devices to your computer without you having to connect or disconnect When your UBox is set to Single User mode it connects all of the USB devices connected to the UBox to the first computer with UBox software it detects Use this mode if you only have one computer or you have multiple computers but only one computer has access to the UBox UBox User Guide 26 Using USB Devices on the Network Please note that you can also configure a single USB device to be dedicated to particular computer and still share other USB devices with other computers You can select the desired mode on the Servers tab For details please see 5 Changing the UBox s Settings Device Status The USB Devices tab shows the connection status of USB devices connected to the UBox The following is a table of status descriptions Table 4 1 USB Device Status St
50. o the Ethernet port on your computer using an Ethernet crossover cable UBox User Guide 10 Installing the UBox Step 2 Connect the UBox s Power Supply and Read the LEDs 1 Connect the power supply included in the box to the UBox s power connector Figure 3 2 UBox Power Supply Power Connector Figure 3 3 UBox Connections UBox User Guide 11 Installing the UBox 2 Once the UBox has power notice the following The UBox s status lights turn on and off After a few seconds the lights stop blinking If the UBox is responding properly the four green USB lights turn on and stay solid The first green SYSTEM light blinks on and off every few seconds Ignore any other status lights for now Figure 3 4 SYSTEM LEDs SYSTEM USB Note The LEDs on the UBox can also indicate other statuses such as IP configuration type and UBox status For a detailed description of what the LED lights indicate see A Status Light Behavior Troubleshooting You may see red lights on the UBox at this point in the installation This is normal until you install the UBox software on at least one computer Ifyou do not see the USB lights turn on or do not have a blinking green SYSTEM light please proceed to Troubleshooting Status Lights on page 49 The UBox hardware installation is now complete Please proceed to the UBox software installation instructions UBox User Guide 12 Installing the UBox Ins
51. om 3 Using the paper clip quickly press the reset button inside the hole The UBox resets UBox User Guide 55 Troubleshooting Rebooting the UBox into Safe Mode Using the Reset Button If you have made an unwanted change to the UBox settings and can no longer access the UBox you can boot it into a safe mode In this mode the UBox reboots using default settings e g multi user connect mode or default IP mode and allows you to view and edit the settings To boot into safe mode 1 Press and hold the reset button until the lights turn off this takes 3 or more seconds It takes approximately 15 seconds to complete the reset 2 Inthe Lantronix UBox application make sure that your Local UDP Port is set to 10010 3 Once you have verified the port check the Lantronix UBox application to see whether your UBox displays 4 If it does not display check the SYSTEM status LEDs to determine the UBox s network condition Troubleshooting USB Devices To troubleshoot problems with USB Devices 1 Open the Lantronix UBox application You should see your USB device listed Make sure Show All Devices displays in the list box below the tabs 2 If your USB device does not display a Check the USB LED status b Connect the device directly to the PC to verify that the device is functioning To troubleshoot issues with multiple users of a USB device If Suggestions You are sure that no one Contact Lantronix Techn
52. ome USB devices do not have names programmed into them For unnamed USB devices the USB device s programmed Vendor ID VID and Product ID PID display If desired you can rename your USB devices See 6 Changing Local Software Settings Status Current status of the USB device The status changes as you start to use USB devices through the UBox At the start you see only the Available status which means that the USB device is ready to be used by means of the UBox See USB Device Status Details on page 27 Location This column shows the UBox s name and the UBox s USB port number that your USB device is connected to For example the location UBox 1 4 means that the USB device is connected to USB port number 4 on the UBox called UBox 1 Step 2 Connect a Networked USB Device 1 Select the USB device under Device Name and click the Connect icon in the Action column to the left of the device name The status is now Connected At this point you can use it as if it were connected directly to your computer UBox User Guide 17 Using USB Devices on the Network Figure 4 3 Selected Device Displaying Device Details Lantronix UBox USE Device Server Advanced Help Detected Servers USB Devices Servers Local Settings A All Devices Separate Compound Devices Location Device Detail Name USE Flash Memory EPSON Stylus te Available UBox 1 1 USB Dese USE Flash Memory USE Flash Memory Connected UBox 1 4
53. onable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult Lantronix or an experienced radio TV technician for help UBox User Guide 69 Compliance CE Mark Declaration of Conformity According to EN 45014 Manufacturer s Name and Address Lantronix 15353 Barranca Parkway Irvine CA 92618 USA 949 353 3990 Declares that the product Product Name UBox USB Device Server Model Number UBX4100 Conforms to the following Product Specifications EN 55022 1998 Class B EN 55024 1998 following the provisions of the Electromagnetic Compatibility Directive Director of Quality Assurance Lantronix 15353 Barranca Parkway Irvine CA 92618 USA Tel 949 453 3990
54. onnect from USB devices on your UBox To use the system tray 1 Find the Lantronix UBox System Tray icon The System Tray is in the lower right corner of your screen next to the time Figure 4 4 System Tray 2 Right click the UBox application icon EJ A menu displays Figure 4 5 System Tray Menu About Lantronix UBox UBox Settings Auto Connect Settings Connect to devices Exit 3 Select the desired function UBox User Guide 21 Using USB Devices on the Network About Lantronix Opens a window that displays the currently installed UBox software version UBox Settings Opens the Lantronix UBox application Auto Connect Opens the Auto Connect window to configure your Settings printers for Auto Connect mode Connect to Allows you to connect to available USB devices To devices connect select your device from the list USB devices connected to your computer have a check mark next to them USB Devices connected to other computers do not show Exit Quits the Lantronix UBox System Tray and disables the Auto Connect feature Auto Connecting Printers This feature automatically connects and disconnects printers whenever you have a print job queued This gives you a printing experience that is similar to using a print server The Auto Connect feature for printers actually connects just the printer component of a compound device regardless of what the separate compound devices is set to This cuts d
55. other network from showing up on this computer UBox User Guide 48 Troubleshooting Before You Begin Please make sure that you already have Installed the latest version of the Lantronix UBox software Connected your UBox hardware to your network Connected your computer to the same network as the UBox hardware Turned on the UBox by connecting its power supply to an outlet Turned on your computer Connected a USB device for example a scanner to the UBox hardware gt M Installed your USB device s software on your computer Had the UBox turned on for at least 15 seconds If you have not done any of the above please do so now and return to this chapter when you have finished Note You can find the latest version of the Lantronix UBox software at http www lantronix com Please follow the instructions in this chapter in order as each section builds on the previous one If you cannot proceed past a certain section please contact Lantronix Technical Support Troubleshooting Status Lights Look at the status lights on your Lantronix UBox hardware These status lights will be in one of the following states Off On doesn t blink Blinking Steadily blinks on off every second Blinking Rapidly blinks on off rapidly Blinking Slowly stays on for 3 seconds and then blinks off on and repeats There are three groups of status lights SYSTEM NETWORK and USB device UBox U
56. our documents as you would normally Depending on your printer you may get a warning stating that your printer is disconnected Ignore these as the Auto Connect feature will connect the printer for you Once the printer auto connects your print job is sent to the printer this may take a few seconds UBox User Guide 24 Using USB Devices on the Network When the printer has finished printing Auto Connect disconnects your printer and makes it available to other users Multiple Print Jobs from Multiple Users If you have two users printing to the same printer Auto Connect connects whichever computer reaches the UBox first The second user s print job stays in the queue until the first user finishes printing Once the first user s print job is finished the first user is disconnected the second user connects to the printer and his print job automatically Starts Note Auto Connect is enabled per computer If you have multiple computers enable Auto Connect on each computer Using Forced Device Disconnect The Forced Device Disconnect option enables you to disconnect a USB device left in use connected by another user Warning Do not disconnect a USB device while that device is in use e g do not disconnect a scanner while it is scanning If the device is still in use you may damage your drive lose data cause a fire or create a host of other problems Only use Forced Device Disconnect if you are sure that the USB device i
57. own on the amount of connections needed before printing See Compound Devices on page 20 Auto Connect is only enabled in the Multi User Connect Mode Before You Begin Before you begin please make sure that you have installed and connected your printer using the Lantronix UBox s USB Devices tab see Connecting Your USB Device on page 15 UBox User Guide 22 Using USB Devices on the Network Figure 4 6 Epson Printer Connected os Lantronix UBox USB Device Server Advanced Help Detected Servers 1 USB Devices Servers Local Settings Show All Devices Separate Compound Devices Location Device Detail EPSON Stylus C80 In Use By lt BT XPT UBox 1 1 pale eee ae Ee cae USB DIGITAL STILL C In Use By lt BT XPT UBox 1 2 kea GuLeIne USB Flash Memory In Use By lt BT PT UBox 1 4 Serial Ho HIO1 502020209531 Share Mode Shared Password Required No Local Password Saved No Type Printer Auto Conneck Yes Refresh Auto Connect Settings To use the auto connect feature 1 Select the printer on the USB Devices tab and do one of the following Right click the UBox icon in the system tray and select Auto Connect Settings Click the Auto Connect Settings button in the lower right corner The Lantronix UBox Auto Connect window opens UBox User Guide 23 Using USB Devices on the Network Figure 4 7 Auto Connect Enabled a Lantronix UBox Auto Connect The Auto Connect feature will au
58. ox may have a Client Access Password or a Configuration Password that prevents users from accessing that specific server or changing the selected server s configuration See Editing Server Settings Access Tab on page 37 Old Firmware The UBox hardware contains old firmware This happens when your computer has newer software than the firmware on the UBox hardware If you see this UBox User Guide 30 Changing the UBox s Settings message you must upgrade your UBox s firmware Select your UBox in the Servers tab and click the Edit Server Config button See Updating the UBox s Firmware on page 40 Temp Defaults The UBox hardware is in Temporary Default Settings Mode This mode allows you to return the UBox to its factory settings temporarily for diagnostics You can edit your previous settings while you are in this mode See Resetting the UBox Hardware on page 55 Login Failed Your computer could not connect to the selected UBox because the UBox has a password Either your computer does not have a password set in the Server Access Settings field in the Local Settings tab or you entered an incorrect password See Editing Server Settings Access Tab on page 31 Attempting Discovery The UBox software is attempting to locate UBox hardware on your network This message temporarily displays when you first start your computer or when you reboot the UBox If this message does not go away see 7 Troubleshooting Attempting t
59. ple computers to connect to and disconnect from the USB device Default Dedicated Dedicates the USB device to a specific computer Share modes apply to a specific UBox Ifyou move a USB device to another UBox reset that USB device s share mode on the new UBox If your USB Device does not have a serial number and you move the USB device to a different port reset the share mode This is only necessary if the share mode is Dedicated Client Name If you selected the Requires Password To Connect checkbox and the Share Mode of Dedicated enter the name of the computer See the Local Settings tab for the name 5 Click the OK button The updated information displays An asterisk displays in the Cfg column to indicate that the device has been configured 6 To edit the configuration a Select the device and click the Edit button b Repeat steps 4 5 Applying Canceling or Removing Server Settings 1 Doone of the following To save your changes click the Apply button The UBox hardware disconnects any users connected to it and restarts itself Your UBox disappears temporarily from the UBox application while it restarts Note The Apply button is not available unless you make a change Tocancel the changes you made click the Cancel button The UBox does not restart To delete the configuration click the Remove button The original information displays UBox User Guide 39 Changing the UBox s Setting
60. ress what TCP UDP port it uses to communicate useful when dealing with firewalls and the method that the UBox uses to announce its presence on your network This method is known as the discovery mode 1 On the Edit Server Configuration window click the Network tab Figure 5 3 Network Tab Edit Server Configuration Server Serial Number l lecc Access Network USB Device Configuration IP Address Assignment SAE EAEE IP Address Subnet Mask gateway UDP Port i000 TEP Porti 10010 Discovery Mode Broadcast Mulitcast Address 239 255 17642 Restore Defaults ppl Check Firmware Cancel 2 Update the following settings as desired IP Address Assignment From the drop down list select one of the following methods of assigning an IP address Using Defaults The UBox tries to get an IP address via DHCP first If it fails to obtain an IP address within 10 seconds it assigns itself an IP address using Zeroconfig This is the recommended setting for most users Use DHCP The UBox automatically obtains an address using DHCP server Select this setting if you only want to use an IP address obtained using a DHCP server Use Zeroconfig In this mode the UBox assigns itself an IP address using the Zeroconfig protocol Zeroconfig is an alternative to DHCP that allows hosts to obtain an IP address automatically in smaller networks that may not have a DHCP server Zeroconfig IP addresses
61. rms and conditions of this Agreement Upon such transfer you must transfer all accompanying written materials and either transfer or destroy all copies of the Software You may not lease rent merge reverse engineer decompile or disassemble the Software or hardware 4 Termination This License Agreement is effective until terminated This License Agreement will automatically terminate without notice from Lantronix if you fail to comply with any of the provisions of the License You may voluntarily terminate this Agreement at any time Upon termination you agree to destroy or purge all copies of the Software and accompanying written materials in your possession UBox User Guide 72 Lantronix Software License Agreement 5 LIMITED WARRANTY As its only Warranty under this Agreement Lantronix warrants the media on which the Software is provided to be free from defects in materials under normal use for a period of 90 days from the date of the purchase of the Lantronix UBX4100 hardware EXCEPT AS EXPRESSLY WARRANTED HEREIN THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU LANTRONIX DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRU
62. s Restoring Default Settings Note Restoring the UBox s default settings closes all device connections possibly adversely affecting users connected to them Please be sure that all devices attached to the UBox are not in use before continuing To restore the UBox to factory settings 1 On any of the Edit Server Configuration tabs Access Network or USB Device Configuration click the Restore Defaults button Restoring to default settings also sets the UBox s UDP port to 10010 and the multicast address to 239 255 176 42 If you previously changed your UDP port or multicast address remember to change the Lantronix UBox application s Local UDP Port to 10010 and multicast address to 239 255 176 42 You may not be able to see your UBox if you fail to do this Firewall Users If you have configured your firewall to allow access to the UBox remember to check your firewall s setting The UBox s IP address may have changed after restoring to default settings Updating the UBox s Firmware The UBox alerts you if the software and firmware do not match Figure 5 6 Firmware Update Notification Window Server Firmware Update Notification T One or more servers need new firmware Please go to Servers Tab select the server and press Edit Server Firmware You can update the firmware at any time using the Lantronix UBox application To update the firmware 1 On the Servers tab select the UBox you want to update UBox Us
63. s not in use Please note that if a computer automatically sleeps hibernates power saves USB devices connected to the sleeping computer are released and made available to other users Turning off the connected computer also releases USB devices left in use To use Forced Device Disconnect Note If your UBox has an administrator password enabled you must enter that password before you can disconnect the selected USB device 1 On the USB Devices tab select the UBox to be disconnected 2 From the Advanced menu select Force Device Disconnect UBox User Guide 25 Using USB Devices on the Network Figure 4 9 Forced Device Disconnect on the Advanced Menu Detected Servers Show All Devices Separate Compound Devices Action Device Name Location Device Detail EPSON Stylus C80 In Use By lt BT PT UBox 1 1 Name USB DIGITAL STILL Ce USB DIGITAL STILLE In Use Bu lt BT XPT Bow 2 USB Desc USB DIGITAL STIL _ a n SEN RHEES AA YIDFID 2770 9120 USE Flash Memon In Use By lt BT SPT UBox 1 4 Serial Ho Share Mode Shared Password Required No Local Password Saved No Type ra Auto Conneck rva Force selected device to be disconnected From current user s machine A message displays cautioning you to make sure the device is not being used 3 If you are sure that you want to continue click the Yes button The device status is now Available Using Multi and Single User Connect Modes The UBox has tw
64. s the LED status lights and what they indicate B Configuring the Windows XP Provides instructions on how to configure Windows Firewall XP s built in firewall for use with the Lantronix UBox device server C Compliance Lists FCC CE and VCCI information D Lantronix Software License Agreement E Lantronix Warranty UBox User Guide 7 2 Introduction The Lantronix UBox makes it possible to share access and control USB devices over a LAN This User Guide deals with the UBX4100 which supports 10 100 Ethernet connectivity to four USB 2 0 devices at a full 12 Mbps speed per port Model and Part Numbers Lantronix offers the following part numbers for Model UBX4100 which differ only in the power supply used Figure 2 1 Model UBX4100 Part Numbers Part Number Description UB4100001 01 4 Port USB Device Server US Domestic Power UB4100002 01 4 Port USB Device Server European Power UB4100003 01 4 Port USB Device Server UK Power Compatible USB Devices This release of UBox software supports USB printers USB multi function printers USB scanners USB HID devices and USB hard drives and other mass storage devices While other USB devices may work this release does not officially support them USB audio and video products are not compatible with this release See the Lantronix web site for further compatibility details Connectivity to USB Devices The UBox USB Device Server provides the following connections to USB Devic
65. saueessaseessaeeeseasesseueessaeessags 24 Disconnect Printer for Auto CONNECE ccccccceecccceececeeececeeeeeceeceeeeeeeseeesseeeesseeeesaeeeesaeees 24 Forced Device Disconnect on the Advanced Menu c cccccseseeeseeeeceeseeseeeeesaeseseeeeesees 26 SENES gt 9 eee ee ee eee ee ee eee eee 30 Edit Server Configuration ACCESS Tab ccccccccccsesccecseeeeeseeeeeesaeeeeeseeeeeesaaeeessaeeeeesaaes 32 Network Tab co satoctcinte Sacra Seieectcicteacinnd Seigclcias esd cia Se Sncind Seis cid eiseibatienss Acie cele deseees seieal deen degeceee oe sicees See 34 Edit Server Configuration USB Device Configuration Tab ccccceceesesseeeeeeeeeeeeeaees 37 Device Configuration WiINKOW cccccccccseeeeeeseeeeeeeseeeeesseeeeeseeueeesseaeeesseaeeeesaaeeeessaeeeeesaess 38 Firmware Update Notification WiINdOW cccccccccsecceceeeeeceeeeeseceesucesseeeesseeeeseeeeseeeessees 40 Severs TaD e ee a ene eee 41 Update Server Firmware cccccccccssccccesceceececseeeseeeceeeeeseaeeeseacessesesseeessaeeesausesseneessaees 41 Override Server Network Settings WiINdOW cccccccseeceeeseeeeeeeeeeeeesseeeeeseeeeeesaaeeeesaeeeees 42 LOCAS OWNS FAD ecr a E suse iancoue E EAE AA 45 Edit Local Server Access WINdOW sisisics ssecdindadundundayancond ainnevedaneccsnwaanacdandalabinodause tava iaaa aea 46 SUS LIONS oe E E A E a o E a a S 50 UBox User Guide 5 Contents Figure 7 2 Resetting the U
66. sconnect a USB device the USB device automatically disconnects if your computer goes to sleep or hibernates your computer is turned off or you disconnect from your network In the worst case where a USB device has been left in use and you cannot get the other computer to disconnect it you can forcibly disconnect the device While this action is not recommended you can learn more about it in Using Forced Device Disconnect on page 25 UBox User Guide 19 Using USB Devices on the Network Using Multiple UBoxes and USB Devices Compound Devices You can connect up to eight USB devices to one Lantronix UBox While the UBox only has four USB ports it supports eight devices because of how compound USB devices work Compound USB devices are devices that have multiple components connected to an embedded USB hub inside one USB device For example some compound devices have two components a scanner and a printer Other compound devices have three components a printer a card reader and an HID device for buttons on the printer One UBox with Multiple Users The UBox allows up to 10 users to connect to a single or to a set of UBoxes using the same UDP port You can support more users by setting up additional UBoxes with different UDP port numbers Multiple UBoxes and USB Devices You can view up to eight UBoxes in the Lantronix UBox software If you are using all of the USB ports on your eight UBoxes you can view a to
67. ser Guide 49 Troubleshooting Figure 7 1 Status Lights SYSTEM NETWORK 12 3 123 LANTRONI www lantronix com USB Note For a detailed description of every light and its status please read A Status Light Behavior While the UBox is booting up different status lights turn on and off Once the UBox is running the status lights have new meanings that help troubleshoot the UBox Boot Up The following table explains what the SYSTEM status lights mean during the boot up process SYSTEM Status Light 1 Look at the SYSTEM status light 1 the green leftmost light under SYSTEM Condition Suggestions Off The UBox does not have power Check the UBox s power supply and its connection to an outlet On If this light does not blink on off within Please follow the instructions in Resetting the 6 seconds the UBox has failed to boot UBox Hardware on page 55 up Blinking Slowly This is normal and indicates the UBox Proceed to the next light hardware is working Alternating On Off If the SYSTEM 1 green light Contact Technical Support with SYSTEM alternates on off with either SYSTEM Lights 2 and 3 2 or 3 red so that when SYSTEM 1 turns off SYSTEM 2 or 3 turns on and vice versa the UBox has encountered an error while loading its firmware UBox User Guide 50 Troubleshooting SYSTEM Status Lights 2 and 3 Look at the USB status lights 2 and 3 two red lights under SYSTEM Status 2 is the red light
68. sion Active Discovery TCP Port i IF Address LE a Gam 2 Update the following information as needed Server Serial Number Serial number of the UBox to which you want to connect This is the Network MAC address on the bottom of the unit Access Password if Enter the UBox s password The password may have up to 31 required characters including spaces and is case sensitive Encoded Session Selecting this checkbox encodes your communication between the UBox hardware and your computer You only need to enable this option in this window Warning Encoding the communication with your UBox affects overall performance of the UBox and the USB devices connected to it Active Discovery If your UBox is outside of your network for example in another office or if you need to access your UBox across a WAN enable Active Discovery Active discovery searches for UBoxes outside of your local network It requires that you know the IP address TCP port and password if one has been set up of the UBox that you want to access TCP Port If you selected Active Discovery the TCP Port field becomes available Enter the TCP port number The default setting is 10010 IP Address If you selected Active Discovery the IP Address field becomes available Enter the UBox s IP address 3 Click OK The window closes and the following information displays in the Server Access Settings area UBox User Guide 4
69. t traffic e g web email ftp to come in and out of your network Since the UBox is a new product these firewalls usually do not know about Lantronix UBox network data and may prevent you from communicating with your UBox UBox User Guide 54 Troubleshooting If you are using a firewall configure the firewall software to allow UDP traffic on port 10010 and to allow TCP IP traffic on port 10010 The UBox uses both UDP and TCP IP to communicate Note For step by step instructions on configuring the software firewall that is built into Windows XP see B Configuring the Windows XP Firewall Final Step If still have problems with your UBox try resetting the UBox hardware and then repeating the troubleshooting process For instructions on how to reset your UBox hardware please proceed to Resetting the UBox Hardware below Resetting the UBox Hardware Power Cycling or Using the Reset Button You can reset the UBox hardware at any time by two methods by power cycling it or by using its reset button To reset by power cycling 1 Disconnect the UBox s power supply and wait 5 seconds 2 Reconnect the power supply The UBox resets To reset using the reset button 1 Make sure that you have a straightened or unfolded paper clip or a similar object without a sharp tip and that your UBox is turned on 2 Locate the reset hole on the top of your UBox Figure 7 2 Resetting the UBox Reset Button LANTRONI www lantronix c
70. t of USB devices currently connected to each UBox on the network the status of the software connection and the location UBox name and port on the UBox to which it is attached In the example below UBox 1 4 means the device is attached to the fourth port of UBox 1 Initially your UBox location name displays as Unnamed For instructions on naming your UBox see Editing Server Settings Access Tab on page 31 Note If you do not see your USB device please proceed to Troubleshooting USB Devices on page 56 Figure 4 2 USB Devices Tab Showing Attached Devices Es Lantronix UBox USB Device Server Advanced Help Detected Servers 1 USB Devices Servers Local Settings Show All Paises Separate Compound Devices Action Device Name S Status Location Device Detall EPSON Stylus CS0 Available UBox 1 1 USB DIGITAL STILL C Available UBox 1 2 USB Flash blemon Available UBos 1 4 Refresh Auto Connect Settings 3 Review the following information on the USB Devices tab UBox User Guide 16 Using USB Devices on the Network Action The Connect Disconnect icon ion connects and disconnects the USB device The icon is green for Connect and red for Disconnect Device Name Name programmed into your USB device by its manufacturer This name may differ from the actual name and model number of your device For example if you have an HP Deskjet 882 printer it may appear as HP Deskjet 880 or HP Printer S
71. tal of 32 USB devices in the UBox software however you can only have 12 USB devices simultaneously connected to your computer To use a 13th USB device disconnect one of your 12 USB devices using the Lantronix UBox software to free a location for the next USB device To have more than eight UBoxes configure your next eight UBoxes to use a different UDP port see 5 Changing the UBox s Settings Once you have done this use the Local Settings tab to switch between your first eight UBoxes and your next eight UBoxes see 6 Changing Local Software Settings Other Ways to Connect and Disconnect USB Devices Using the USB Devices tab is only one method of connecting and disconnecting USB devices You can use the following methods instead UBox System Tray Use the UBox System Tray feature without opening the UBox software Auto Connect For improved printer sharing use the Auto Connect feature to automatically connect and disconnect printers Forced Device Disconnect Forcibly disconnect a device that another user has left In use Single User Device Connect Use this mode to dedicate and automatically connect USB devices to only one computer UBox User Guide 20 Using USB Devices on the Network Using the UBox System Tray The UBox System Tray on the Windows taskbar contains icons that enable you to access the following functions quickly and easily Access the UBox settings e Configure Auto Connect Connect to and disc
72. talling the UBox Software The following instructions are for installing the UBox software for Windows operating systems To install the UBox Software 1 Insert the product CD into your CD drive The CD should start automatically If the CD does not auto start open My Computer locate and then double click Launch exe 2 Click the UBox Software Installation button to install the application 3 Follow the on screen instructions Note During or after the software installation the Windows New Hardware Wizard may ask you to install software several times Select Install the software automatically If you see an additional prompt regarding logo testing click Continue Anyway to proceed Once the Lantronix UBox Installer completes the installation it automatically launches the Lantronix UBox application The Lantronix UBox USB Device Server window opens with the USB Devices tab open You will use this application to configure the UBox Note The first time you launch the UBox software you may be asked to update your UBox s firmware If you get this message please update your firmware using the on screen instructions or see Updating the UBox s Firmware on page 40 Figure 3 5 USB Devices Tab Lantronix UBox USB Device Server Advanced Help Detected Servers 1 USB Devices Servers Local Settings Show All Devices Separate Compound Devices Action Device Name Location Device Detail Auto Connect Settings
73. the IP address 4 In both the External Port and Internal Port fields enter the UDP port number 5 Select UDP 6 To save your changes click OK You have added support for the UBox s UDP port Now add a setting for TCP To add your TCP port to the firewall Figure 7 8 Service Settings Adding a TCP Service Settings Description of service Lantronix UBox TOP Name or F address for example 192 168 0 12 of the computer hosting this Service on pour network 172 19 239 99 External Port number for this service TCF Internal Fort number for this service 1000 1 Click the Advanced tab to return to the Advanced Settings window 2 Click the Add button to create a new Service Settings window Q9 In the Description of Service field enter something descriptive like Lantronix USB TCP 4 Inthe IP address field enter the IP address 5 In both the External Port and Internal Port fields enter the TCP port number 6 Select TCP 7 To save your changes click OK To close the remaining windows 1 Click the OK buttons on the remaining windows to finish up Your firewall is now configured to allow access to the Lantronix UBox If you have multiple computers please repeat these steps for every computer that will access the UBox UBox User Guide 65 Configuring the Windows XP Firewall Step 3b Access and Configure Your Firewall Software Windows XP
74. the Lantronix UBox application is your UBox listed Status Condition Suggestions Is Not Listed The UBox software cannot find 1 Verify that the UBox software s local UDP port is the UBox hardware set to match the UDP port used by the UBox hardware The default is 10010 See Updating Server Access Settings on page 46 2 If you do not know the UDP port that your UBox software is using set the Local UDP Port to 10010 3 If this does not work reset your UBox hardware see page 55 4 If you still cannot see your UBox proceed to Troubleshooting Network Issues below Is Listed This is normal and indicates that the UBox hardware is working UBox User Guide 53 Troubleshooting Troubleshooting Network Issues Communication Between your PC and the UBox If you have determined via the status LEDs that the UBox is communicating with a specific network but network communication between the computer and the UBox is not established you can ping the UBox from the PC trying to communicate with the UBox To ping the UBox 1 From the Windows Start menu select Run type cmd and click OK A command window opens 2 Atthe prompt type ping xxx xxx xxx xxx where xxx xxx xxx xxx Is the IP address of the UBox If the UBox replies the physical and logical IP subnet network communications are good Proceed to step 4 3 If you do not receive a reply from the ping the problem is network related Make sure IP addresses
75. tomatically connect and disconnect your printer s from this computer evervtine you print Before enabling auto connect for your printer please make sure that your printer has been setup and configured to print from your machine Please note that your printer will not appear in this window Unless pou have already setup your printer To enable Auto Connect click the check bos nest to pour printer s name WEFSON Stylus C80 Series Copy 1 You may see your printer listed multiple times if you or your printer s software created multiple printers in Windows s Printers and Faxes window You can either delete the extra printers in the Printers and Faxes window or enable Auto Connect for all of the printers 1 Select the checkbox next to your printer s name The following window opens Figure 4 8 Disconnect Printer for Auto Connect Disconnect printer for Auto Connect To share this printer using Auto Connect you must now disconmect it Disconnect printer now WARMING iF there are print jobs currently queued to this printer wou should choose No and manually disconnect it later Yes Mo 2 Doone of the following To share the printer using Auto Connect click Yes If print jobs are in the queue for this printer click No and disconnect once the print jobs are processed Using Your Printer with Auto Connect Now that you have set up your printer by means of Auto Connect you are ready to print Just print y
76. upgraded your firmware While updating your UBox its icon disappears while the new firmware is being loaded The UBox icon reappears after your UBox has loaded the new firmware See Updating the UBox s Firmware on page 40 Multiple Users While multiple users can view the Server Configuration tab at any time only one user at a time can change the UBox settings on the Edit Server Configuration window If you are editing the UBox other users receive a message Stating that you are editing the UBox Once you finish making changes and disconnect other users can make changes on a one user at a time basis 2 Update the following settings as desired Server Name Name of the selected UBox This name appears to anyone using the UBox application Connect Mode From the drop down menu select how USB devices get connected to your client PCs Multi User default Allows multiple users to share a UBox although they may only use a device on a one at a time basis Use this mode if you have more than one client computer UBox User Guide 32 Changing the UBox s Settings UBox User Guide Requires Configuration Password Configuration Password and Renter Password Requires Client Access Password Client Access Password and Reenter Password connected to the UBox Before using a USB device e g a printer or scanner you must click the Connect icon on the USB Devices tab Single User Only one user can connect to the UBox at on
77. ure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 6 1 Figure 6 2 Figure 1 Eqig ls gg s1 O 0 01g 2161 s E aon ee ne ene re eer ee en ee ee re rer 10 UBOX TOWER DY sesining nma iee E a a i O g E E E A 11 UBOX CONMNECHONS ise uccetetvemdisemavaacwannvw cust rae n e tase dinaentshdwennlneavinadeubulanedesemendbuduwuddweuclawanrdiademevbaiausies 11 SYTEM LEDS are nn oe ee 12 DS CS TAD sere rts ate EEA EEE EEEE cone cece saseeeace cece sates 13 Servers Tab Displaying a UBOX ccccccccccssseeecceeseecceeseeecseececceaceessageeecsaseesssuseesssageees 14 Connecting a USB Device to the UBOX ce ccccccccceceeeeeeeseeeeeesaeeeesaseeeeeaeeeeeesaaeeeeeaaeeees 15 USB Devices Tab Showing Attached DeVICES ccccceecceecseeeeeeeeeeeesaeeeeeaeeeeesaaeeeeeaaaes 16 Selected Device Displaying Device Details ccccccecceecsseeeeeeeeeeeeeaeeeeeeeeeeesaeeeeeeaeeeees 18 SV SUI nl AY A A E EE EET E EIE E EENEN EAN 21 System Tray MOnu ccccccccccsssceccesseecceessceccesseceeuseeeceageeecsegeeeeeeseeessaeeeessegeeessgeesssaseeenss 21 Epson Printer Connected esc dace dpi neincdceenisedend decades dewinaleh honznsapidaciceedxay alee epencdeadestndepadectedenteess 23 Auto Connect Enabled cccccccccccsseccceescecseeeseueeeseeeeseceeseaces
78. when your computer was first set up You can enter a different name in this field UDP Port This is the UDP port number that the UBox software uses to discover UBox hardware on your network The default value is 10010 If your UBox hardware is set to broadcast on a different port number you must change the UDP port number here to the same value Multicast Address This is the multicast address that the UBox software uses to discover UBox hardware on your network The default value is 239 255 176 42 If the UBox hardware is set to broadcast on a different address you must change the address here to the same value 2 Doone of the following Tocancel the changes you made click the Cancel Changes button To restore default values click the Restore Defaults button To save your changes click the Apply Changes button UBox User Guide 45 Changing Local Software Settings Updating Server Access Settings The Server Access Settings area in the Local Settings tab is for connecting to a UBox that is either password protected or uses active discovery For most users Server Access Settings are blank To update server access settings 1 Inthe Server Access Settings area of the Local Settings tab click the Add button The Edit Local Server Access window opens Figure 6 2 Edit Local Server Access Window ry Edit Local Server Access Server Serial Number 10b10 Access Password iF required Encoded Ses
79. ws you to Change your client name used to identify your computer to the UBox hardware and to other UBox users Change your UDP port number and multicast address used to access the UBox Create and manage server access settings allowing you to encode your communication with the UBox connect to UBoxes outside of your subnet active discovery and enter server access passwords View and delete saved passwords for password protected USB devices Updating Personal Communication Settings To update your computer s settings 1 Click the Local Settings tab The tab displays information about your computer the UBoxes on your network and the devices attached to each UBox UBox User Guide 44 Changing Local Software Settings Figure 6 1 Local Settings Tab Lantronix UBox USB Device Server Seles Advanced Help Detected Servers 1 USB Devices Servers Local Settings Personal Communications Settings Client Mame DORISTEST _ Apel _ UDP Port 10010 Lance Multicast Address 239 255 176 42 stone Detaull Server Access Settings Add lecc UBox 1 OF Edit Remove USB Device Passwords Device Serial Refresh Auto Connect Settings 2 Inthe Personal Communications Settings area update the following information as needed Client Name Name of your computer that is broadcast to the UBox and to other users on the network The default name is the computer name specified

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