KVH Industries TracVision S2 User's Manual
Contents
1. Before you can start watching satellite TV using your TracVision antenna you will need to activate your IRD Refer to Section 2 4 Activating the IRD for more details Table 1 1 TracVision S2 Packing List Cables for the TracVision S2 are stored beneath the antenna unit during shipping 1 2 1 TracVision S2 Components The antenna unit includes the antenna positioning mechanism signal front end power supply and control elements These elements include antenna drive controls and mechanisms the cable wrap subassembly power conditioning and regulating circuits and the RF detector The antenna is a parabolic dish mounting a dual output low noise block LNB converter with built in preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Connectors on the back of the baseplate join the power signal and control cabling from units inside the vehicle 1 2 2 Integrated Receiver Decoder IRD The IRD purchased separately receives satellite signals from the antenna unit for signal decoding processing and channel selection and sends the signals to the TV set for viewing In addition messages can be sent from the IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen The IRD also provides the interface for the user to activate authorization for reception Please refer to the User s Manual provided with your selecte2. IRD STATUS FAIL None Saved Sat Pos EL 33 5 xxx Averaging Background Noise POS 45 0 26 3 762 POS 62 1 20 0 1111 POS 223 5 20 0 1082 Average Noise Level 985 Nor 1826 Saved Sat Pos EL 33 5 xxx Entering Search Mode 1 POS 193 4 30 1 1098 POS 205 8 33 5 878 Satellite Found AZ 330 0 EL 33 5 POS O19 33 5 586 POS3 331 2 33 9 2173 xxx Initializing Finetune POS 3 331 2 33 5 2197 POS 331 8 34 1 2177 Signal Peaked AZ 331 79 EL 33 50 xt Tracking Satellite POS 331 7 33 4 2154 POS 331 7 33 4 2148 POS 331 7 33 4 2167 Saved Sat Pos AZ 331 75 EL 33 43 POS 331 7 33 4 2155 POS 331 7 33 4 2132 POS 331 7 33 4 2153 Switch held wrong satellite Exclude No longer search AZ 331 7 EL 54 0196 Rev A k to Echostar IRD Type k to Echostar IRD Type X Version X XX Serial Number XXXXXXXX RF RF PASS is expected Peaking the satellite signal SAT SELECT switch pressed 33 4 2150 2226 FAIL is expected with no IRD data connection E 3 A Guide to TracVision S52 xxx Entering Search Mode 1 Searching for a different satellite Searchl decided to go to AZ 335 9 EL 33 5 POS 23 5 33 5 518 POS 135 5 33 5 890 POS 162 5 33 5 1105 Entering Search Mode 2 POS 150 5 33 4 1108 POS 80 1 33 4 889 POS 180 0 34 0 1092 Entering Se
3. oooooooococooo o 3 1 Tracking the Correct Satellite aaa 3 3 54 0196 Rev A 3 3 3 4 4 2 4 3 4 4 4 5 5 1 5 2 5 3 5 4 3 2 1 Using the IRD for Satellite Selection 0007 3 3 3 2 2 Using the Switchplate for Satellite Selection 3 3 3 2 21 The Status Indicator a nakak kaka terre 3 3 Turning Off the System eii 3 4 Watching Television 0000 c ee eee eee eee 3 4 Troubleshooting iii dr a 4 1 Causes and Remedies for Common Operational Issues 4 1 4 1 1 Blown Fuse or Improper Wiring aaa 4 2 441 2 Dew or Rain Pooling on DOME aaa AA 4 2 4 1 3 Satellite Signal Blocked isaac 4 2 4 1 4 Satellite Coverage ISSUE oocoonocccccninncocccccconconnccnccnnannncncnnnnnnos 4 3 4 1 5 Incorrect or Loose RF Connectors ccoocooccccccnnococccnccnnaonccncnnnannos 4 3 4 1 6 Type of Multiswitch Used oooooococononiciccconnocococccnnnanacncnnnnznn nos 4 3 4 1 7 Stationary Use NN aka dt 4 3 IRD Troubleshooting 4 7422 8 apa d4 GANA B ANA NAAN 4 3 421 IBU WIN seso 4 3 4 2 2 AG Power Fagan seese ia 4 4 4 23 No IRD Data CONE asienta i 4 4 4 2 4 EchoStar IRD Activation CheCk oconioccccninnnocccccconaccnccnconannnos 4 4 4 2 5 Failed IRD Status Check ooooonocccccninnccccccnconoccnccnconnnrnncnconannnos 4 5 4 26 O A ma oe eae Seem ar EnG 4 5 Antenna LNB Faults 00200 e eee eee eee 4 6 Computer Diagnostics cee eee eee
4. TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE DELAY IN DELIVERY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES If any implied warranty including implied warranties of merchantability and fitness for a particular purpose cannot be excluded under applicable law then such implied warranty shall be limited in duration to ONE 1 YEAR from the date of the original retail purchase of this product by the original purchaser Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state KIVIHI KVH Industries Inc 50 Enterprise Center Middletown RI 02842 e U S A Phone 1 401 847 3327 e Fax 1 401 849 0045 E mail info kvh com Internet www kvh com KVH and TracVision are registered trademarks of KVH Industries Inc TVS2 OM Cover 10 02
5. 1 1 TracVision S2 System Overview ooooooooooooooo 1 1 1 2 1 TracVision S2 Components AA 1 2 1 2 2 Integrated Receiver Decoder IRD 0 ananwwwwa nanana 1 2 Materials Provided with TracVision 52 1 2 1 3 1 Additional Materials Required for TracVision S2 Use 1 3 Installation 503 BES WALA ADEN AGE ee 2 1 Choosing the Best Location 0 o ooooooooonoooo 2 3 Mounting the Antenna Unit 2 000 e eee eee 2 4 Connecting System Components 000 cece eee 2 8 2 3 1 Connecting the Antenna to the Switchplate 2 9 2 3 2 Connecting the Antenna to the IRD oooocnininninnnncccocacccnnnnnn 2 9 2 3 3 Sealing the Cable Access Hole ocoooocccccconoccccccccocccancnncncnnnos 2 11 2 3 4 Connecting the Switchplate to the IRD ooooooooocccononccccaccccno 2 11 2 3 5 Connecting the Switchplate to Vehicle Power 2 12 2 3 6 Connecting the IRD Ground Wire csconoconnnsicicininsa 2 12 2 3 7 Installing the Switchplate acs aaah aag hGNNG 2 12 Activating the IRD asocio 2 13 Checking Out the System 22222 aan 2 13 2 5 1 Checking Out the System Using an IRD Data Connection Laman 2 13 2 5 2 Checking Out the System Without an IRD Data COnneCtiON aaa AN Ahas 2 15 Configuring TracVision 52 for Remote Satellite Dish Operation ee 2 16 Using Your TracVision S2 o ooooooomo oo 3 1 Turning On the System
6. 4 6 Maintenance Port Parser Commands 4 7 Maintenance 03 ca 4 be dtewss KAWA KA PATA 5 1 Warranty Service Information e eee eee eee 5 1 Preventive Maintenance esse eee eens 5 1 Replaceable Parts Xu EGR ASTA ERA ANAN 5 2 Field Replaceable Unit Procedures 5 3 5 4 1 PCB Removal and Replacement cccccseereeeeeeeeeeneeeees 5 4 5 4 2 Antenna LNB Replacement cocoooononccoccccccccccccconananncanonccncnnnanos 5 6 5 5 Preparation for Shipment oooooooooooooom 5 8 Appendix A System Specifications A 1 Appendix B Comprehensive TracVision S2 System Wiring Diagram ios sees at cg KR RS B 1 AppendixC Switchplate Template C 1 Appendix D EchoStar IRD Activation Procedure D 1 Appendix E Startup Data Sequences E 1 E 1 System Connected to IRD Data o o ooooooooo E 1 E 2 System Not Connected to IRD Data E 3 Appendix F Maintenance Port Parser Commands F 1 F 1 System CommandsS 2 c06 dc cen wtorwiod SNN dee wis F 1 F 2 Manual Positioning Commands 2 000200e00e F 2 F3 Operational Commands 222200 cece eee eees F 3 F 4 Target and Signal Commands 0000 anan F 4 List of Figures Figure 1 1 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 54 0196 Rev A TracVis
7. 5x20mm 3 15 amp 250 volt fast blow fuse 5 3 Replaceable Parts TracVision S2 has been designed with durability and low maintenance in mind If you experience an operating problem or otherwise require technical assistance contact your local authorized TracVision 52 dealer installer first Have the antenna unit serial number ready with a list of the trouble symptoms If an authorized dealer installer is not located nearby contact the factory directly at the telephone facsimile or e mail listings inside the front cover Replacement part numbers for units that can be serviced in the field are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Part Name Part Number Radome Assembly 02 0953 10 Baseplate Assembly 02 1244 02 Data Power Cable 32 0730 28 RF Cable 32 0417 28 CPU PCB 02 1144 01 System Fuse 16 0017 3150 LNB 19 0056 It is recommended that all other technical difficulties be resolved by returning the TracVision S2 unit to an authorized service provider Maintenance 5 4 Field Replaceable Unit Procedures The following sub repairing or swapping out field replaceable units The procedures sections provide detailed procedures for refer to labeled items presented on the following diagrams PCB Cover gt 3 15 amp Fuse Linear Actuator 54 0196 Rev A Pan Head Screws Ng Plate Elevation Axis Motor Shaft Alw
8. AZ xxxx lt CR gt e g azimuth of 233 AZ 2330 lt CR gt Valid azimuth range is 0 360 0000 3600 Check to see if there is signal strength on the Signal Meter Screen Move antenna counter clockwise in 5 increments until signal strength is acquired If you do not find the satellite point the antenna at the object selected in Step 11 and move the antenna clockwise in 5 increments until signal strength is acquired Once the satellite is found fine tune azimuth in 1 increments for maximum signal strength Fine tune elevation in 1 increments for maximum signal strength Once the satellite is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes The IRD will now download new software from the satellite To verify that the IRD has been updated put the IRD into the Signal Strength Screen mode and three satellite options will appear on the left side of the screen 61 5 West 119 West 148 West Your EchoStar IRD is now updated Startup Data Sequences Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences registered by the TracVision S2 The first section shows the sequences registered by a system that is connected to an IRD low speed data port The second section shows the sequences registered by a system that is NOT connected to an
9. Cable DB9 Connector 2 15 Remote Dish Wiring Configuration 2 16 Be Aware of Objects that Might Block the Satellite Signals 1 a a WA res KGG KG 3 1 Switchplate Front Panel aaa RA rra 3 2 Switchplate Maintenance Port o o o oooo 4 6 PC Data Cable DB9 Connector 4 6 Antenna PCB and Rotating Plate 5 3 Close up of Connecting Rod and E ring 5 3 Antenna Assembly cor sorrtanibriae rbd 5 4 Removing the PCB Cover a naa Kaka Wa kawakasan kO 5 5 PCB Connector Locations Rear View 5 5 Attaching the Shipping Restraints to the Antenna Baseplate a 5 8 Securing the Forward Shipping Restraint 5 8 TracVision 52 Packing List 5 54 0 200 es ev ean 1 2 Installation Process 000200 0c eee eee 2 1 Kitpack COMERS sama am does n eek seein oe 2 2 TracVision S2 Operational Messages 2 14 DIRECTV On screen Messages 2 14 Status Indicator Conditions si cx aa che kw es 3 3 Troubleshooting Matrix kaa EG ka haka KG kad 4 1 Table 5 1 Table A 1 Table F 1 Table F 2 Table F 3 Table F 4 54 0196 Rev A Field Replaceable Units o o o 5 2 TracVision S2 System Specifications A 1 System COMMANDOS x7 na Ka PER dagededadcetadess F 1 Manual Positioning Commands ooo F 2 Operational Commands os exes a cu ad odd a eee F 3 Target an
10. Manual KVH Part Number 54 0196 2 Installation Kitpack Contents Two plugs have been added to the kitpack for sealing the predrilled holes in the antenna baseplate Part Qty KVH Part No Table 2 2 Switchplate assembly 1 02 1236 01 Kitpack Contents Tie wraps 5 22 0013 RJ11 handset cable 1 32 0724 25 Clam shell ventilator 1 19 0230 6 x thread forming screws 5 14 0298 12 20 x hex screws 4 14 0250 10 x flat washers 4 14 0251 hole plugs 2 19 0282 06 Figure 2 4 2 2 Mounting the Antenna Unit Antenna Baseplate Bottom View A step has been added to the antenna mounting Baseplate Holes procedure The hole plugs need to be installed before mounting the antenna unit to the vehicle 6 Set aside the antenna unit and clean the roof s surface to remove any debris 6b Seal the two baseplate holes shown in Figure 2 4 with the plugs provided in the kitpack 54 0196 Addendum to Rev A 1 Congratulations You have selected one of the most advanced land mobile satellite tracking systems available today KVH Industries TracVision S2 is designed for use with DIRECTV DISH Network and ExpressVu This manual provides detailed instructions on the proper installation use and maintenance of your TracVision S2 system Throughout this manual important information is marked for your attention by these icons A helpful tip that either directs you to a related area within
11. Tnitializing IRD 4 Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None Saved Sat Pos EL 22 5 xxx Averaging Background Noise POS 45 0 26 3 956 POS 62 1 20 0 1094 POS 223 5 20 0 850 Average Noise Level 965 Noise Threshold 1794 Saved Sat Pos EL 22 5 xxx Entering Search Mode 1 Searching for a different satellite POS 193 4 22 5 869 POS 205 8 22 5 1083 Satellite Found AZ 350 6 EL 22 5 RF 2015 POS 15 0 22 5 471 POS 354 0 22 5 620 Initializing Finetune POS 350 0 22 5 1773 POS 350 5 21 9 1959 Signal Peaked AZ 350 55 xxx Tracking Satellite POS 350 5 22 4 1674 a L 22 50 RF 1978 54 0196 Rev A E 5 Maintenance Port Parser Commands Appendix F Maintenance Port Parser Commands TracVision 52 system parser commands are parsed when the system receives an ASCII carriage return Hex 0D An ASCII line feed Hex 0A is permitted but is ignored in any transmitted command All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character ASCII gt Hex 3E or a not acknowledge character ASCII Hex 3F The parser commands are shown below in boldface capital letters but they are not case sensitive In most cases the c
12. and the switchplate Figure 2 12 Antenna Baseplate Connectors RF2 Data Power RF1 Installation Input Power 12 Vdc Ground RJ11 Jack Data Cable to IRD Optional Data Power Connector Maintenance Port DB9 Connector Gx Switchplate Mounting Hole 1 of 2 2 3 1 Connecting the Antenna to the Switchplate 1 Connect one end of the antenna data power cable to the antenna s data power connector and lock in place see Figure 2 12 Route the other end of the data power cable down through the cable access hole in the vehicle s roof and out through the switchplate panel cutout Connect the data power cable to the switchplate s data power connector and lock in place see Figure 2 13 2 3 2 Connecting the Antenna to the IRD J Route an RF cable up through the roof s cable access hole Connect the RF cable to the antenna s RF1 connector see Figure 2 12 Once the cable is securely connected loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable Connect the other end of the RF cable to the IRD s SATELLITE IN connector 54 0196 Rev A Figure 2 13 Switchplate Connectors KVH recommends the use of RG 6 or RG 11 75 ohms cable for RF wiring Use of non RG 6 or RG 11 75 ohms cables will result in degraded performance The KVH warranty does not cover degraded performa
13. cycle the power off and on and review the startup test results Test Result UNKNOWN In the instance of a result of UNKNOWN a communications link exists but the data received by the antenna unit is garbled and unrecognizable Solution As with a result of NONE first check to be certain the IRD and TracVision 52 are connected properly at the low speed data port Refer to Section 2 3 Connecting System Components for correct antenna unit to IRD wiring procedures and diagrams After verifying the connection cycle the power off and on and review the startup test results If this does not initially succeed refer to Section 4 2 2 AC Power Fluctuating and follow the IRD reset procedure 4 2 6 IRD Faulty In the case of a faulty IRD refer to your IRD user manual for service replacement and warranty information 54 0196 Rev A 4 5 A Guide to TracVision S52 Most terminal emulation programs have a parameter for local character echo Select this parameter to see what is being typed without any system delay Figure 4 1 Switchplate Maintenance Port Figure 4 2 PC Data Cable DB9 Connector 4 3 Antenna LNB Faults Section 5 Maintenance provides detailed instructions for authorized service personnel who may be required to replace the TracVision S2 LNB 4 4 Computer Diagnostics TracVision 52 has been designed to provide diagnostic readouts viewed on the TV screen DIRECTV only or on a perso
14. relative to vehicle reference or baseplate fwd 000 359 9 vehicle referenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function commands a manual elevation angle that the mechanism moves to Command EL xxx range is 100 700 Argument desired elevation angle of the mechanism relative to up or external sensor attitude reference 10 0 70 0 Response echoes the command mechanism moves at a fixed velocity Azimuth CW Step Function commands a 0 1 deg CW manual step in azimuth angle Command 6 Argument none Response echoes the command Maintenance Port Parser Commands Azimuth CCW Step Function commands a 0 1 deg CCW manual step in azimuth angle Command 4 Argument none Response echoes the command Elevation UP Step Function commands a 0 1 deg UP manual step in elevation angle Command 8 Argument none Response echoes the command Elevation DOWN Step Function commands a 0 1 deg DOWN manual step in elevation angle Command 2 Argument none Response echoes the command F 3 Operational Commands Idle Mode Table F 3 Function halts active tracking and conical scan then enters Operational Commands idle mode Command HALT Argument none Response echoes the command 54 0196 Rev A A Guide to TracVision S52 Table F 4 Targ
15. the manual or offers suggestions on getting the highest quality out of your system An alert to important information regarding procedures product specifications or product use Information about installation TracVision S2 Serial Number maintenance troubleshooting or other mechanical issues An electrical safety warning to help identify electrical issues that can be a This serial number will be required hazard to either this KVH product or for all troubleshooting or service a user calls made regarding this product Direct questions comments or suggestions to KVH Industries Inc 50 Enterprise Center Click here to go to our state of the art Customer Ma ag USA Support web page the fastest and easiest way aa 1 401 849 0045 to get all of your questions answered E mail info kvh com Internet www kvh com F KVHI KVH Part 54 0196 Rev A NASDAQ memur maan 2002 KVH Industries Inc ee TracVision and KVH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services Table of Contents 1 1 1 2 1 3 2 1 2 2 2 3 2 4 2 5 2 6 3 1 3 2 INKOQUCION herria rra 1 1 Digital Satellite Television ooooooooooooo
16. to check as part of the troubleshooting process 1 Blown Fuse The antenna unit is equipped with a fuse mounted on its CPU Board If this fuse has blown or been broken the antemna unit will not operate Refer to Section 5 4 1 PCB Removal and Replacement for details on the fuse location and how to access the CPU Board 2 Wiring If the system has been improperly wired the antenna unit will not operate correctly Refer to Section 2 3 Connecting System Components for complete system wiring information 4 1 2 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome While this moisture will usually be dispersed when the vehicle is in motion it can disrupt the signal while the vehicle is at rest This issue can be minimized with two approaches 1 Using a hose spray the dome with water to remove the dew from the dome surface 2 Periodically apply liquid dish detergent to the dome surface Wipe the full strength detergent on the dome and allow it to dry This treatment will provide a film that will help moisture bead up and roll off the dome 4 1 3 Satellite Signal Blocked Satellite signals can be blocked or degraded by trees and branches buildings mountains or equipment on the vehicle itself Refer to Section 2 1 Choosing the Best Location to make certain that the TracVision S2 unit is in the optimal location Simply moving the vehicle to clear an external obstruction wil
17. 48 Signal Detected 81 POS 3271 71 33 3 2731 POS 327 57 33 3 2713 Tracking DSS satellite at 101 5W POS 327 7 33 3 2665 IRD Signal Quality 79 POS 327 7 33 3 2681 POS 327 7 33 3 2708 Saved Sat Pos AZ 327 70 EL 33 34 Instant On Startup Sequence PGM KVH TracVision 52 Rev X Version X XX Serial Number XXXXXXXX Instant On 5333335555555 System skips limit switch test Limit Switch Status PASS PASS is expected xxx Initializing IRD IRD STATUS PASS DSS gt 3 PASS is expected with success2ul IRD identification Saved Sat Pos EL 33 3 xxx Initializing Finetung Peaking the satellite signal POS 360 0 33 9 2622 Signal Peaked AZ 0 00 EL 33 30 RF 2674 POS 0 0 33 3 2646 POS 0 0 33 3 2638 IRD Signal Quality 79 POS 0 0 33 3 2640 POS 0 0 33 3 2614 IRD Signal Quality 77 CH 200 XP 7 HI 0 LO 10 POS 0 0 33 3 2652 Saved Sat Pos AZ 0 00 EL 33 30 POS 0 0 33 3 2617 POS 0 0 33 3 2616 IRD Signal Quality 78 POS 0 0 33 3 2610 E 2 Startup Data Sequences E 2 System Not Connected to IRD Data Standard Startup Sequence PGM KVH TracVision S2 Rev Limit Switch Test Limit Switch Status PASS x Initializing IRD 47 Send APG OSD On Try MPG IR D Type Send MPG OSD On Switch Bac Send APG OSD On Try MPG IR D Type Send MPG OSD On Switch Bac
18. A 4 7 Maintenance 5 Maintenance The following sections provide details on preventive maintenance and field replaceable units and parts for the TracVision 52 antenna unit 5 1 Warranty Service Information For information on KVH warranty repair and liability policies please refer to the complete warranty statement provided at the conclusion of this manual If you have any questions please call your local authorized dealer or installer or contact KVH directly 5 2 Preventive Maintenance TracVision S2 requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly e Wash the exterior of the radome and baseplate assembly with fresh water a mild detergent may be added to remove grime Do not spray the radome directly with high pressure water e Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome Annually e Remove the radome Visually inspect the elevation drive shaft to be certain that it moves easily and is clear of grit and debris Clean and lubricate with silicone or white lithium grease as required 54 0196 Rev A 5 1 A Guide to TracVision S52 The serial number of your TracVision S2 will be required during any troubleshooting or service calls You will find the serial number on the inside front cover of this manual Table 5 1 Field Replaceable Units Should the fuse ever need to be replaced TracVision S2 uses a
19. A Guide to TracVision 52 i 2 2 gt o Ee o o HA Dm Installation Instructions User s Guide Technical Manual TracVision S2 Owners E Manual Addendum ECO 6119 The following information applies to Revision A of the TracVision 52 Owner s Manual KVH Part Number 54 0196 A protective cover has been added to the switchplate to guard against damaging electrostatic discharges ESD which may occur during installation Figure 2 11 2 3 Connecti ng Syste m Com pone nts Switchplate Cutout Dimensions Figure 2 11 and the template on the following page have been i j changed to show the new switchplate cutout dimensions which have been widened to accommodate the protective cover AN di Figure 2 13 shows the switchplate connectors as they appear within i the new cover 2 5 Input Power 12 VDC Ground AA Figure 2 13 Switchplate Mounting Hole 1 of 2 Switchplate Connectors RJ11 Jack Data Cable to IRD Optional Data Power Connector Maintenance Port DB9 Connector 54 0196 Addendum to Rev A 1 Appendix C Switchplate Template 54 0196 Addendum to Rev A A Guide to TracVision 52 ADDENDUM TracVision S2 Owner s Manual Addendum ECO 6040 The following information applies to Revision A of the TracVision 52 Owner s
20. IRD low speed data port Both sections show two routines One is the standard full initialization routine the second is that registered by TracVision 52 if it is turned on and acquires the satellite via the Instant On operation described in Section 3 Using Your TracVision 52 These sequences can be recorded using the data port and a PC E 1 System Connected to IRD Data Standard Startup Sequence PGM KVH TracVision S2 Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS PASS is expected xxx Initializing IRD IRD STATUS PASS DSS 2 PASS is expected with success2ul IRD identification Saved Sat Pos EL 33 4 xxx Averaging Background Noise POS 45 0 26 6 735 POS 57 9 20 0 1004 POS 232 0 20 0 812 POS 25 6 20 0 898 Average Noise Level 957 Noise Threshold 1781 Saved Sat Pos EL 33 4 xxx Entering Search Mode 1 POS 80 9 32 1 1217 POS 44 6 33 4 853 Satellite Found AZ 327 7 EL 33 4 RF 2476 POS 306 4 33 4 1020 Initializing Finetune Peaking the satellite signal POS 327 7 33 4 2827 54 0196 Rev A E 1 A Guide to TracVision S52 POS 327 7 33 9 2717 Signal Peaked AZ 327 69 EL 33 40 RF 2822 POS 321 7 33 3 2751 POS 327 7 33 3 2741 Entering Satellite Check POSE 327 7 33 3 27156 Signal Detected 82 POS2 321 1 33 3 2727 POS 327 7 33 3 27
21. a a ka or zir i i D9 SB9D ZE SS se NO H i i 3dIM ONNOYO rL 1 1 130d VIVO 1 033dS MOT I ri BZG0 ZE i Zvv0 Ze 1 1 T LLYO ZE TYNOILdO Trr0 ze 61198 pa 998 v YOSN3S 62194 1 1 i H YINIDIY 1 ALEA A e ssa Trr0o ze oo y ae bn go BE Ki ATAWISSY 61193 2890 78 a Ui I G os a 31V1d3svd 1 dvgM pass eee ATE REPA SNOIIYTIVISNI XOB ITdILINW HOS Nava passa PATA Ep baauwasaws O3MINO38 HILIMS ILINN 3ALLOV LON LAG o i 1 HOLIMS ILTNN aY an ROLES K ete w r o MIW i SNOISIA JN Switchplate Template Appendix C z Switchplate Template 1 85 2 35 54 0196 Rev A EchoStar IRD Activation Procedure Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been activated within several months of their manufacture The following process is a manual method of acquiring the satellite for the first time so that the IRD can download the most It will be necessary to have a PC up to date satellite and programming data allowing it to available to complete the manual automatically acquire the satellite from then on acquisition and activation procedure Please refer to your EchoStar IRD user manual for complete instructions on the IRD the remote control and the c
22. aints Top View Installed for Shipping Do not discard the shipping restraints They should be stowed for future use in case the antenna unit needs to be removed and shipped to another location Four uw x hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraints during initial shipping are integral parts of the mounting plates 2 6 Figure 2 8 Forward Shipping Restraint Storage 11 12 Cut the tie wraps holding the antenna unit to the forward shipping restraint see Figure 2 6 2 tie wraps used Shipping Restraint to secure LNB arm Nuts and Washers Shipping Restraint Remove the nuts and washers securing the shipping restraints to the baseplate The positions of all three shipping restraints are pictured in Figure 2 7 Rotating Plate Shipping Restraint Forward Shipping Ho o Restraint for LNB Bracket Rotating Plate Shipping Restraint For convenient storage rotate the shipping restraints 180 and secure them to their original mounting bolts using the nuts and washers removed in Step 12 see Figures 2 8 through 2 10 All nuts and washers removed in Step 12 must be reinstalled These nuts and washers secure the baseplate to the mounting plates Installation Bolts and Washers Installation Rotating Plate Shipping Restraint 1 of 2 Rotat
23. and replace the 5 Remove the PCB cover To get the necessary f he PCB use remove the cover clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 4 6 Remove cable connectors from PCB Figure 5 5 illustrates the PCB land t o illustrates the arrangement and connector 8 PCB Connector Locations locations Rear View Limit Switches Fuse Cable Wrap o o o o J4 jen PCB J2 Ji o L L o 7 nx RF Connector RF Connector Elevation Motor Azimuth Motor to IRD to LNB 7 Remove the 9 pan head screws securing the PCB to the rotating plate 8 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 When replacing the PCB cover be careful not to pinch any cables 54 0196 Rev A 5 5 A Guide to TracVision S52 When replacing the LNB make certain to restore it to its original orientation as shown in Figure 5 3 The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal 9 Carry out the LNB calibration procedure Section 5 4 2 5 4 2 Antenna LNB Replacement Estimated Time to Repair hour The LNB receives preamplifier operating power from the IRD via the PCB Fig 5 1 and 5 3 Be certain that the IRD is disconnected from its power sourc
24. arch Mode 3 POS 180 0 34 3 873 POS 66 6 22 0 885 Satellite Found AZ 348 8 EL 22 0 RF 2149 POS 327 4 22 0 567 xxx Initializing Finetune POS 348 8 22 0 1987 POS 348 7 22 6 2020 POS 348 8 23 8 1965 Signal Peaked AZ 348 77 EL 23 23 RF 2004 xxx Tracking Satellite POS 348 8 23 3 2100 POS 348 8 23 3 1840 Saved Sat Pos AZ 348 76 EL 23 29 POS 348 8 23 3 2190 POS 348 8 23 3 2010 Instant On Startup Sequence 2PGM KVH TracVision 52 Rev X Version X XX Serial Number XXXXXXXX Instant On enha System skips limit switch test Limit Switch Status PASS PASS is expected xxx Initializing IRD Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None FAIL is expected with no IRD data connection Saved Sat Pos EL 22 5 xxx Initializing Finetune POS 360 0 23 1 1575 Signal Peaked AZ 0 00 EL 22 50 RF 1919 E 4 Startup Data Sequences Tracking Satellite POS 360 0 22 5 1917 POS 360 0 22 5 1635 POS 360 0 22 5 1976 Switch held wrong satellite SAT SELECT switch pressed Exclude No longer search AZ 0 0 EL 22 5 KVH TracVision S2 Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS eax
25. ays lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly Figure 5 1 Antenna PCB and Rotating Plate Before servicing the antenna unit be sure to remove the appropriate vehicle fuse to disconnect power Replace the fuse after completing the service Figure 5 2 Close up of Connecting Rod and E ring A Guide to TracVision S52 Figure 5 3 Antenna Assembly When carrying out maintenance on the PCB be sure to not drop any of the small screws inside the mechanism If a screw is lost within the baseplate it must be retrieved to avoid causing any damage when the unit rotates Wing Screw and Washer LNB Clamp Reflector Bracket 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB assembly 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 54 Maintenance Figure 5 4 Removing the PCB Cover Elevation Axis Motor Shaft TracVision S2 is equipped with a 4 Remove 6 pan head screws from the PCB cover 5x20 mm 3 15 amp 250 volt fast flanges blow fuse which is mounted on the PCB To access
26. beled LNB RHCP 13V 2 Connect a second RF cable to the multiswitch input labeled LNB LHCP 18V 3 Connect the multiswitch outputs to individual IRD inputs Use RG 6 cable terminated with F type connectors for all RF connections Installation 4 Terminate all unused output connectors with 75 ohm DC blocks Channel Master 7184 Radio Shack 15 1259 or equivalent 2 3 3 Sealing the Cable Access Hole Once the RF and data power cables are connected to the antenna you need to seal and cover the cable access hole to protect against leakage 1 Completely seal the cable access hole with silicone sealant or RTV 2 Install the clamshell ventilator supplied in the kitpack over the cable access hole using three of the supplied 6 screws see Figure 2 15 6 Screws pag SE Clamshell Ventilator TON q 7 SON bo RF 8 Data Power Cables Cable Access Hole in Roof of Vehicle 2 3 4 Connecting the Switchplate to the IRD Optional The switchplate includes an RJ11 jack for connecting the system to an IRD s low speed data port This allows a compatible DIRECTV IRD to communicate with the antenna for automatic satellite selection Without this data connection you will need to manually select the satellite using the switchplate s SAT SELECT button see Section 3 2 Tracking the Correct Satellite for details 1 Connect one end of the supplied data cable a standard RJ11 telephone hand
27. bility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim If this date cannot be verified the warranty period will begin 30 days after the date of manufacture of the original product purchased If you discover a defect KVH will at its option repair replace or refund the purchase price of the product at no charge to you provided you return it during the warranty period transportation charges prepaid to the factory direct Please attach your name address telephone number a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase to each product returned to warranty service Alternatively you may bring the product to an Authorized KVH TracVision Dealer for repair During the first year and if the product was installed by an Authorized KVH TracVision Dealer identified with the KVH Authorized TracVision dealer list KVH will cover the dealers labor charges for warranty repairs provided the dealer contacts KVH for pre approval of the charges Approval of charges is at KVH s sole discretion This Limited Warranty does not apply if the product has been damaged by accident abuse misuse or misapplication or has been modified without the written permission of KVH if any KVH serial number has been removed or d
28. d IRD for complete operating instructions 1 3 Materials Provided with TracVision S2 Table 1 1 lists the units cables and materials packed in the TracVision 52 package by name and KVH part number Component KVH Part No Antenna Unit 01 0225 17 RF Cable 28 ft 32 0417 28 Data Power Cable 28 ft 32 0730 28 IRD Ground Wire 50 ft 32 0583 50 Kitpack 72 0125 Installation and Operation Manual 54 0196 A complete listing of kitpack contents is provided in Table 2 2 Introduction 1 3 1 Additional Materials Required for TracVision S2 Use To make full use of your new TracVision S2 and receive satellite TV you will need to provide purchase the following e Television e Appropriate IRD for your selected satellite You can purchase and activate an TV service IRD directly from KVH Call KVH at 1 888 584 4163 for details 54 0196 Rev A 1 3 Installation 2 Installation TracVision 52 is designed for simple installation and setup Just follow these easy steps Step Refer to Section 1 Choose the antenna location 2 1 2 Mount the antenna unit 22 3 Connect the system components 2 3 4 Activate the IRD 2 4 5 Check out the system 2 5 Tools and Materials Required e Electric drill e s drill bit and 4 hole saw and auger bit e 2 Phillips and 0 flat tip screwdrivers e RG 6 or RG 11 75 ohms RF cable if installing two RF cables refer to Section 2 3 2 for deta
29. d Signal Commands F 4 Introduction 1 Introduction 1 1 Digital Satellite Television DIRECTVO DISH Network and ExpressVu systems transmit Trac Vision S2 is a self acquiring digital audio and video data from land based transmitters to a satellite parked above the equator Each satellite relays the signals in spot beams covering the continental United States and contiguous waters TracVision 52 automatically identifies locks moving onto and receives signals from the appropriate satellite when your vehicle is stationary 1 2 TracVision S2 System Overview A complete satellite TV system includes the TracVision 52 connected to an integrated receiver decoder IRD and a television set A desktop or laptop computer is used to conduct diagnostics The complete system is illustrated in Figure 1 1 System specifications and a wiring diagram are provided in Appendices A and B respectively Figure 1 1 TracVision Antenna Configuration 11 16 Volts DC 2 5 3 5 Amps Switchplate Baseplate gt Vehicle Satellite Receiver 1 Laptop PC Satellite Receiver 2 Options Purchased Separately 54 0196 Rev A TracVision 52 System satellite TV antenna for use when your vehicle is stationary The system is not designed to track the TV satellite when the vehicle is 1 1 A Guide to TracVision S52 On screen messages are not available with a DISH Network IRD
30. d as shown in Figure 2 4 Front of Vehicle Factory drilled Rel 10a Alternate Drain Hole Locations If the antenna unit is installed with the baseplate connectors facing the front of the vehicle drill out s drain holes in the rear facing side of the baseplate as illustrated in Figure 2 5 The existing factory drilled drain holes shown in Figure 2 4 must then be plugged with silicone rubber sealant Angle of Hole relative to front Recommended Vehicle 3 16 Drain Hole Positions Drain Hole Angle relative to baseplate Angle of Hole relative to front Front of If the roof s mounting surface is not perfectly flat as KVH recommends make sure the baseplate does not warp when you attach the antenna s mounting plates Refer to Section 2 1 Choosing the Best Location for further details Figure 2 4 Baseplate Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations Figure 2 5 Baseplate Connectors Facing Front of Vehicle Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain Ensure that factory drilled holes are completely sealed 54 0196 Rev A 2 5 A Guide to TracVision S52 Figure 2 6 Forward Shipping Restraint Arranged for Shipping Figure 2 7 TracVision 52 Shipping Restr
31. e before removing or reconnecting the LNB dl 2 Disconnect both RF coaxial connectors at the LNB Remove the wing screw and washer from the LNB clamp Fig 5 3 Remove the top of the LNB clamp Fig 5 3 Remove the LNB Replacement is the reverse of this procedure Check the rotation to ensure that the LNB is not striking any wires or the baseplate Antenna LNB Normalization and Stability Test 1 Connect a PC to the maintenance port as described in Section 4 4 Computer Diagnostics Ensure that the antenna is tracking the satellite Type HALT lt cr gt lt cr gt indicates a carriage return ENTER key to put the system into Idle Mode Type DEBUGON lt cr gt to put the system into Debug Mode Type FINDSAT lt cr gt to begin the automatic signal peaking process Wait until the antenna peaks the satellite signal and is motionless The screen will display FINDSAT PASS Type CALLNB lt cr gt to start the LNB Normalization Function Note The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine Maintenance 7 The system must respond with the following message CALLNB PASS If the system displays CALLNB FAIL return to Step 3 and retry the procedure making sure to achieve the highest possible RF signal peak 8 Record the Cold Sky Average and the REGAIN value reported in Step 7 9 Type ZAP lt cr gt The system will re initializ
32. e using the new RFGAIN and RFOFFSET scale factors displayed following Step 7 10 Wait for the system to perform the background noise calculation Read the Average Noise Level value from the messages transmitted out the maintenance port This value must be greater than 300 and less than 1300 An example of the message sequence and format is as follows Averaging Background Noise Average Noise Level 750 Noise Threshold 1450 11 Wait for the system to search for find the satellite enter Tracking Mode and track the satellite for a minimum of 30 seconds Record the average RF signal value reported from the POS AZ EL RF messages An example of the message sequence and format is as follows POS 154 5 33 2 2521 12 The RF signal values while tracking shall be greater than 2000 and less than 3000 54 0196 Rev A 5 7 A Guide to TracVision S52 5 5 Preparation for Shipment If you need to repack the antenna unit for shipment the shipping restraints removed or stowed during installation must be replaced Follow these steps to reinstall the restraints When rotating the azimuth 1 Rotate the antenna unit so that the LNB is facing mechanism by hand go slowly away from the baseplate connectors Hitting the mechanical stops with excessive force will damage the 2 Attach the three restraints to the baseplate using azimuth limit switch the 4 20 x hex screws and washers provided in the kitpack and the nuts a
33. efaced or if any factory sealed part of the system has been opened without authorization Return Authorization A Return Material Authorization is required prior to returning the product to KVH Industries Please call our Technical Support Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense If possible use the original box and packing material to protect the equipment from damage in shipment KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER KVH MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT KVH s liability in contract tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product INNO EVENT SHALL KVH BE LIABLE FOR SPECIAL PUNITIVE INCIDENTAL
34. et and Signal Commands F 4 Target and Signal Commands Report Target Location Function reports the target satellite location in the baseplate frame and uses the saved satellite position Command TGTLOCATION Argument none Response Target Location E XXX A XXXX Report RF Signal Strength Function reports the modified signal strength from the RF power detector circuit and applies the RF gain and offset computed during LNB calibration Command SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new signal quality request command from the IRD Command SIGQUALITY Argument none Response Stale Signal Quality XX Report IRD Type Function reports the IRD connection type as DSS DIRECTV EchoStar untested or none Command IRDTYPE Argument none Responses IRD type has not been tested yet IRD type is Echostar IRD type is DSS IRD type cannot be determined KVH Industries Limited Warranty TracVision S2 Limited Warranty on Hardware KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against factory labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsi
35. hat the IRD is properly connected to the antenna unit and the television IRD Troubleshooting 54 0196 Rev A For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint index html Baseline RF levels are included as part of the startup sequence provided in Appendix E KVH offers an upgrade kit KVH Part 02 1026 that adds in motion tracking capability to the TracVision S2 allowing you to receive satellite signals while on the move A Guide to TracVision S52 The long term fix typically done at original system installation is to install an Uninterruptible Power Supply like those available for use with computer systems on the IRD Be sure to specify a UPS with adequate available current for all devices attached to it An IRD draws approximately 200 watts 4 2 2 AC Power Fluctuating If the system periodically displays a picture for less than one minute then enters Search Mode 1 the IRD data port may be locked up as the result of power fluctuations and will require a reset This can be verified by hooking up a PC to the maintenance port and checking for error messages Reset must be done by 1 Completely shutting down DC power to the antenna 2 Remove the AC source either at the breaker or by unplugging the IRD 3 Wait at least 10 seconds before restoring power first to the IRD and then to
36. ils e Silicone sealant or RTV e open end wrench e Adhesive suitable for specific roof construction and materials e g Liquid Nails e Rivet gun and s rivets or other fastener suitable for specific roof construction e Recommended PC with terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal and a DB9 male to female PC data cable 54 0196 Rev A Table 2 1 Installation Process Plan the entire installation before proceeding Take into account component placement cable running distances between units and accessibility to the equipment after installation While some DIRECTV IRDs offer on screen messages it is recommended that a PC be available for all installations of DIRECTV EchoStar and Express Vu 2 1 A Guide to TracVision S52 Table 2 2 Kitpack Contents Kitpack Contents Table 2 2 lists the materials provided in the TracVision S2 kitpack Part Qty KVH Part No Switchplate Assembly 1 02 1236 01 Tie wraps 5 22 0013 RJ11 Handset Cable 1 32 0724 25 Clam Shell Ventilator 1 19 0230 6 x Thread forming Screws 5 14 0298 12 Ja 20 x hex screws 4 14 0250 10 flat washers 4 14 0251 Installation 2 1 Choosing the Best Location Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals the ideal antenna site has an unobstructed view of the horizon satellite all around Kee
37. ing Plate Shipping Restraint Forward Rotating Plate Shipping Restraint 14 Place the radome onto the baseplate labels facing the sides of the vehicle and secure in place using the 8 pan head screws and flat washers removed in Step 9 15 Drill the cable access hole marked in Step 4 in the vehicle s roof 54 0196 Rev A Shipping Restraint Figure 2 9 Rotating Plate Shipping Restraint Storage Figure 2 10 TracVision 52 Shipping Restraints Storage Position 2 7 A Guide to TracVision S52 2 3 Connecting System Components The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle Locating the Switchplate Before running cables you need to determine the location for the TracVision S2 switchplate 1 The switchplate should be installed in a dry flat location within reach of the cables that will connect to the antenna unit 2 Once you ve decided on a suitable location create a panel cutout in the mounting surface Figure 2 11 illustrates the mounting dimensions and a full size template has been provided in Appendix C All connecting cables will be routed through this cutout Figure 2 11 Switchplate Cutout Dimensions Figure 2 12 shows the antenna unit s baseplate connectors Figure 2 13 on the following page shows the switchplate s connectors Refer to these figures when connecting cables to the antenna unit
38. ion S2 System Configuration 1 1 Antenna Blockage 226225655 5242544474 44144404 2 3 Maximum Mounting Surface Slope 2 3 Proper Orientation of the Antenna Unit 2 4 Baseplate Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations 2 5 Baseplate Conectors Facing Front of Vehicle Recommended Drain Hole Locations 2 5 Forward Shipping Restraint Arranged for Shipping 2 6 TracVision S2 Shipping Restraints Top View Installed for Shipping 2 6 Forward Shipping Restraint Storage 2 6 Rotating Plate Shipping Restraint Storage 2 7 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Figure 2 18 Figure 3 1 Figure 3 2 Figure 4 1 Figure 4 2 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 List of Tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 2 4 Table 3 1 Table 4 1 TracVision S2 Shipping Restraints Storage Position 2 7 Switchplate Cutout Dimensions 2 8 Antenna Baseplate Connectors 2 8 Switchplate Connectors 0a eee eee eee 2 9 Installing Three or Four IRDs Using an Active Multiswitch maka Kaka KA ened ct 2 10 Installing the Clamshell Ventilator 2 11 Switchplate Maintenance Port 2 15 PC Data
39. ision S2 system Observe messages on your TV screen to verify proper operation Some messages originate in the IRD others are generated in the TracVision 52 circuits Depending on your choice of satellite TV service and IRD the system may display several text messages on the television screen to aid in monitoring TracVision 52 performance These messages are not displayed when the IRD is displaying the Signal Strength Meter on the TV screen The messages and their meanings are described in Table 2 3 on the following page 54 0196 Rev A If a need arises to paint the radome ONLY use non meiallic automotive paint to avoid degrading the RF signal strength and the reception quality 3 All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset Refer to Section 4 2 IRD Troubleshooting for a solution to this issue A Guide to TracVision S52 Table 2 3 TracVision S2 Operational Messages The DISH Network and some newer IRDs e g the Sony A50 give priority to internal IRD messages rather than on screen messages KVH recommends that the maintenance port be used to read installation related messages on a PC see Section 2 5 2 Checking Out the System Without an IRD Data Connection Table 2 4 DIRECTV On screen Messages 2 14 Message Definition KVH TracVision S2 Displays for 5 seconds at startup Software Version Current software versio
40. l also restore signal quality Troubleshooting 4 1 4 Satellite Coverage Issue TracVision 52 will provide outstanding reception throughout the entire coverage area for your satellite television service of choice However signal quality can be degraded as you approach the fringe coverage areas Refer to your satellite television service manual to check the viable coverage area 4 1 5 As part of preventive maintenance described in Section 5 Maintenance KVH recommends checking the antenna unit cable connections A loose RF connector can reduce the signal quality Refer to Section 2 3 2 Connecting the Antenna to the IRD for directions on proper antenna unit to RF cabling 4 1 6 Type of Multiswitch Used An active not passive multiswitch must always be used to connect the TracVision S2 system to multiple IRDs Refer to Section 2 3 2 Connecting the Antenna to the IRD for directions on proper multiswitch multiple IRD cabling 4 1 7 Stationary Use Only Your TracVision 52 antenna was designed for stationary use only As such the antenna will track the desired satellite while your vehicle is parked but not while the vehicle is in motion Incorrect or Loose RF Connectors 4 2 The IRD that was provided with your satellite television service may also be the cause of less than ideal operation 4 2 1 IRD Wiring Refer to Section 2 3 Connecting System Components and your IRD user manual to confirm t
41. ll block the satellite signal In these situations a remote portable antenna may be the only solution to satellite signal reception The wiring option for the remote dish is very simple and should be installed when the TracVision S2 is installed A high quality A B switch should be used to change from TracVision to remote antenna operation The recommended wiring arrangement for remote dish operation is illustrated in Figure 2 18 Antenna Common A B A B Switch A B 4 gt Remote Dish Using Your TracVision S2 3 Using Your TracVision S2 For TracVision 52 to receive the satellite signals the antenna must have a clear line of sight to the satellite If you only receive intermittent signals or the antenna cannot find the satellite check around your vehicle for any objects that could be blocking the signal such as trees buildings etc Figure 3 1 Be Aware of Objects that Might Block the Satellite Signals You must also be located within the selected satellite s coverage area in order to receive its signal Refer to your satellite television service manual to check the viable coverage area For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint index html 3 1 Turning On the System The TracVision S2 system is easy to use To turn on the TracVision 52 system follow the steps below 1 Pa
42. m performs a set of startup routines If any errors are detected the Status indicator flashes quickly 3 4 times per second The antenna then searches for a TV satellite During this search the Status indicator flashes slowly 1 2 times per second Once the antenna finds and starts tracking a satellite the Status indicator comes on solid If your TV does not show a clear picture the antemna is tracking the wrong satellite Refer to Section 3 2 2 Using the Switchplate for Satellite Selection for instructions on selecting a different satellite Using Your TracVision S2 3 2 Tracking the Correct Satellite If your system is connected to an IRD s low speed data port follow the steps in Section 3 2 1 Using the IRD for Satellite Selection If your system is not connected to an IRD s low speed data port follow the steps in Section 3 2 2 Using the Switchplate for Satellite Selection 3 2 1 Using the IRD for Satellite Selection If your TracVision S2 is connected to an IRD s low speed data port the antenna will automatically find and track the correct satellite based on the information it receives from the IRD No user interaction is required 3 2 2 Using the Switchplate for Satellite Selection If your system is not connected to an IRD s low speed data port you will need to use the switchplate to manually select the satellite 1 Press the switchplate s SAT SELECT button 2 The Status indicator fla
43. n Alternates with KVH TracVision S2 Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error EL Motor Error Fault detected in azimuth drive subassembly Fault detected in elevation drive subassembly Differences among IRD low speed data ports may result in different message formats and some messages may not be displayed on the television screen DIRECTV messages you may see are listed in Table 2 4 Message Definition Searching for satellite please stand by The IRD is powered up and doesn t detect the satellite signal Searching for program guide please stand by The system has found the satellite but has been turned off for more than approximately four hours This message appears for about 10 seconds Refer to your DIRECTV User s Manual for specific messages displayed by your system Installation 2 5 2 Checking Out the System Without an IRD Data Connection To ensure that the system is configured and operating properly you will need to check the data provided in the system s startup routine To do so you need to connect a PC to the antenna baseplate s maintenance port The diagnostics procedure
44. nal computer having an RS 232 serial communication port If you are unable to isolate a system problem with the foregoing troubleshooting tools set up for computer diagnostics as described below System problems will most likely be found somewhere through the diagnostic readouts The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate see Figure 4 1 To access this connector you may need to remove the switchplate from the mounting surface Maintenance Port DB9 Connector 2 Connect the other end of the PC data cable to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs Troubleshooting 3 Open the terminal emulation software and establish the following settings e 9600 baud e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control 4 Apply power to the TracVision 52 system and allow the system to complete full initialization Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software setup 4 5 Maintenance Port Parser Commands TracVision 52 system parser commands are detailed in Appendix F 54 0196 Rev
45. nce due to improper wiring When shipped from the factory the antenna s RF connectors are protected with caps Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision S52 A Guide to TracVision S52 Figure 2 14 Installing Three or Four IRDs Using an Active Multiswitch If you are connecting multiple IRDs attach the data cable to the master IRD The master IRD must remain on for the secondary IRDs to function properly 2 10 Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision 52 system you must connect a second RF cable to the antenna s RF2 connector see Figure 2 12 Route the other end of the RF cable down into the vehicle and comnect it directly to the second IRD Connecting Three or More IRDs and TVs To install three or more IRD TV pairs an active multiswitch Channel Master model 6214IFD or equivalent must be placed between the antenna unit and the IRDs Figure 2 14 illustrates typical wiring arrangements for multiple IRDs If more than four IRDs are required contact KVH for additional wiring instructions Mount the multiswitch unit in accordance with the manufacturer s instruction sheet TracVision IRD Data Cable Connector on Switchplate Optional TracVision RF Connectors RF1 RF2 DC Power RHCP VHF UHF 13V Multiswitch 1 Connect the RF cable tagged RF1 to the multiswitch input la
46. nd washers removed from the baseplate as pictured in Figure 5 6 Figure 5 6 Attaching the Shipping Restraints to the Antenna Baseplate 3 Place the antenna bracket on the forward shipping restraint 4 Secure the forward restraint and bracket by wrapping two tie wraps around the bend in the forward restraint and the antenna bracket at the end of the LNB bracket Figure 5 7 2 tie wraps used Securing the Forward AABANG Forward Shipping Restraint Nuts and Washers Shipping Restraint Forward Shipping Restraint Hex Screws and Washers KVH is not liable for damage 5 Place the entire antenna unit into its shipping box caused by improper shipping using the original packaging material System Specifications Appendix A System Specifications Physical Characteristics Table A 1 Power 11 16 volis DC 2 5 amps TracVision 52 System nominal 3 5 amps peak Specifications Dimensions Weight 32 wide x 14 8 high 33 lbs LNB Dual Output Maintenance Port 9600 bps 8 N 1 ElA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 13 F to 131 F Storage Temperature 40 F to 185 F Humidity to 100 percent 54 0196 Rev A A 1 Comprehensive TracVision S2 System Wiring Diagram Appendix B Comprehensive TracVision S2 System Wiring Diagram The wiring diagram i
47. need to be turned on You may turn off the TracVision S2 unit to avoid unnecessary use of power The antenna will continue to receive the satellite TV signals and relay them to the IRD DISH 500 Subscribers The DISH 500 service offers programming on two different satellites As a result if you change to a channel that is located on the other satellite you will need to use the switchplate s SAT SELECT switch to select the second satellite Further if you then need to switch back to the first satellite you will need to use the SAT SELECT switch again until the first satellite is reacquired Please be patient during this process due to the satellites spacing it may take some time to return to the original satellite Instant On Operation As part of its operation TracVision S2 routinely saves the satellite position to memory and retains it when the system is turned off When TracVision S2 is powered up the system looks at the satellite s last saved position If the vehicle has not changed its location the antenna will immediately acquire the satellite and receive the signal without initializing the antenna If the vehicle moves after the TracVision S2 is turned off the antenna unit will quickly carry out its normal initialization routine to reacquire the satellite when next powered on Troubleshooting 4 Troubleshooting The troubleshooting matrix shown in Table 4 1 identifies some trouble symptoms their possible cau
48. ommand screens Manual Satellite Acquisition and IRD Activation 1 Turn on the TV and EchoStar IRD 2 Using the EchoStar remote press MENU The Main Menu will come up on the screen 3 Select 6 System Setup 4 Select 1 Installation 5 Select 1 Point Dish Signal The Signal Strength Screen will appear 6 Using the remote select the zip code box on the screen and input the local zip code The screen will show you the Azimuth and Flevation to the satellite Write this down 7 Connect a PC to the antenna switchplate s maintenance port 8 Turn on the TracVision S2 9 Type HALT lt CR gt after receiving the message Entering Search Mode 1 54 0196 Rev A D 1 A Guide to TracVision S52 The Signal Strength Meter is located on the bottom of the Point Dish and Signal Strength Screen This Signal Strength Meter is Red in color and turns Green when the proper satellite is located Turning the IRD off with the remote puts the IRD in standby mode Turning the IRD off from the front panel shuts the IRD off 10 11 12 13 14 15 16 17 Type in the elevation that you obtained in Step 6 Type EL xxx lt CR gt e g Elevation of 30 2 EL 302 lt CR gt Using a compass take a bearing on an object that is approximately on the azimuth obtained in Step 6 Type in an azimuth that points the antenna in the direction of the object selected in Step 11 Type
49. ommand is responded to with an echo that is if you type ZAP for example and press ENTER the response will be the command you have entered i e ZAP For other commands the response is specific for each command such as VERSION STATUS or HELP F 1 System Commands Software Version Table F 1 Function reports software version System Commands Command VERSION Argument none Response KVH TVS2 Version XX XX System Status Report Function reports general system status Command STATUS Argument none Response system status string TBD Initialize the System Function initializes the system perform a soft reset Command ZAP Argument none Response echoes the command then reinitializes the system 54 0196 Rev A F 1 A Guide to TracVision S52 F 2 Table F 2 Manual Positioning Commands F 2 Manual Positioning Commands To execute the following commands first put the antenna unit in idle mode by typing HALT and pressing ENTER Positioning commands may be entered after the antenna comes to rest Help on Parser Commands Function lists parser commands Command HELP Argument none Response print a list of all parser commands Azimuth Angle Function commands a manual azimuth angle that the mechanism moves to Command AZ xxxx range is 0000 3599 Argument desired azimuth angle of the mechanism
50. p the antenna clear of any obstructions on the roof e g air conditioners The antenna requires a 15 to 75 look angle to receive satellite signals Figure 2 1 Antenna Blockage 15 75 Vehicle Roof Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle TracVision Antenna Air Conditioner Be sure to mount the antenna on a horizontal surface with a minimum roof or other mounting surface radius of 250 In other words when placed flat on the mounting surface the mounting plates should be less than s above the mounting surface see Figure 2 2 Any larger gap will warp the baseplate and seriously damage the antenna Figure 2 2 Maximum Mounting Surface Slope 3 NG 746 Maximum Gap t 54 0196 Rev A 2 3 A Guide to TracVision S52 2 2 Mounting the Antenna Unit 1 Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2 1 Choosing the Best Location Always lift the antenna unit by the 2 Remove the antenna unit from its shipping carton gray baseplate never by the radome 3 Position the antenna unit in the desired location on the centerline of the vehicle with the antenna s mounting plate arrows facing the front or rear of the vehicle The proper orientation is illustrated in Figure 2 3 Figure 2 3 Vehicle Proper Orientation of Centerline the Antenna Uni
51. requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate see Figure 2 16 To access this connector you may need to remove the switchplate from the mounting surface p gt Figure 2 16 O Switchplate Maintenance Port Figure 2 17 PC Data Cable DB9 Connector Maintenance Port DB9 Connector 2 Connect the other end of the PC data cable to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs 3 Open the terminal emulation software and establish the following settings e 9600 baud e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control 54 0196 Rev A 2 15 A Guide to TracVision S52 2 16 Figure 2 18 Remote Dish Wiring Configuration 4 Press the switchplate s POWER button to apply power to the TracVision S2 system and wait for the system to fully initialize Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software setup 5 After completing the review of the startup and operational routines shut down the system 2 6 Configuring TracVision S2 for Remote Satellite Dish Operation In some campground locations dense foliage wi
52. rk your vehicle 2 Turn on the IRD and the television Refer to your IRD user manual for complete operating instructions for the IRD 3 Press the switchplate s POWER button as pictured in Figure 3 2 on the following page 54 0196 Rev A 3 1 A Guide to TracVision S52 Figure 3 2 Switchplate Front Panel Power Button If connected to an IRD Low speed Data Port As part of the startup process the TracVision S2 system will default to Channel 200 a program directory This is the system s means of verifying that it has identified and is tracking the correct satellite Once Channel 200 appears wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine 3 2 Status Indicator Sat Select Button active if the system is NOT connected to an IRD low speed data port a Sn a a a POWER SAT SELECT TraNisior l I l 1 These features only I I I I I System Startup Connected to an IRD Low speed Data Port 1 Upon power up the system performs a set of startup routines The antenna then searches for a TV satellite Once the antenna finds a satellite it uses the IRD data connection to determine if the satellite signal can be decoded If the signal can be decoded by the IRD the antenna locks onto and tracks the satellite System Startup Not Connected to an IRD Low speed Data Port 1 Upon power up the syste
53. s presented on the following page 54 0196 Rev A B 1 v G 9 L gg Asa 1000 05 on pos 1335 NON ayas Obey NIS 10N 00 10 88 oh aa INVIDVIO INIBIM W3LSAS razo pom anos forros o nA JOGA 9 1 y 4Md S dIHS 3690 25 AG 1 HOLIMS LIMIT NOILVA313 1 1 el 6990 75 pa P el el HOLIMS UWT i FIR eS HINWIZY i i UED A EN 4 oY oOohWN lor i i g Q 1HM 990 E11 Foe A i i 39078 TVNIWY3L 9Y0 1HM y y zanzv 1 1 l Ti st i O LO ZE g PAETE aa a obs INAY VIVO YIMOS yn MS mesin ag jiv 130d mnf 9 Ha AE E E Sn mw s slr a ir A axy a i mo 580 E y YOLOW H _ r PE 7 ee ye HLAWIZV 130d daig OL oa asm mea 2 9 slo nia y z INDI DOT Nbp 503871 xa eal oe eye paca E a HP Eh J vr SEE 8 co e ao 894 NdI i a gig 4B UWS NG _WO DHIUNS bre t 1 gt j Nao O 7 y zew3 1 1 SIS na OF zma 1 1 ala 36 80 xa OF nG z vana I gt Coso aa an as OF Un y ma oar 43 i i 2 8 naivaa 93 1 1 oe mx mle E H FI NOLLVA313 9 oras 101 3 i i wa OL ma 9 s lano you z3 NG OL Z Nid e 4 E SE A i i EVI 13SONVH OUVONVIS Y SI GZ ZLO ZE i 1 i
54. ses and references to troubleshooting solutions Table 4 1 Troubleshooting Matrix o Ls lt gt vie SJ y v BS Spel eg lal Plas E D S D B S O Ye EIR Vil S he S 2 c v D o TIJL 7 lt 5 8 S 2 v X Q amp Q X c 5 5S D lt 2 5 3 5 2 lt Ss 2 2 5 D E 0 73 2 0 5 S 1S S 1 AK BS NHA NAAN A AS E18 5 DID E S PINTO S E Slail2 S 8 5 8 8 EJES A SEE af o s e x OS oD 39 2 T lt 3 lt 3 lt y ofc 8 S 8 8 8 8 S E E 151 2 13 S 3 8 3 8 S 35 2 2 8 N11 E S Wise o 5 3 2 BALA PA KA E Jo 3 o S 2 8 2 LQ 5 lt S o D 3 E 0 0 5 6 3 8 2 1 8 S o Se s 3 E 8 8 5 2 9 v a SIS O S OJ GS o G U 8 8 28 8 8 5 8 8 8 S xi O o SYMPTOM 2 3 S S LL ELE EJ S S E 3 3 3 lt S ES ES CT CO DADO CO AAC E e e emaom Pd CAC 1 Lt PLL ELL rom PEELE HATE Picture jumbled parts missing freezing Uh Pd ty pp yp pp fe Switchplate status indicator flashing fast III bill pep pp pp System works at rest but not on the move PT TT ff BI FH 4 1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision S2 The following sections address these issues and potential solutions 54 0196 Rev A 4 1 A Guide to TracVision S52 4 2 4 1 1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non responsive there are two key factors
55. set cord to the switchplate s RJ11 jack see Figure 2 13 2 Route the other end of the data cable to the IRD and connect it to the IRD s low speed data port 54 0196 Rev A Figure 2 15 Installing the Clamshell Ventilator EchoStar IRDs cannot be connected to the switchplate due to incompatibility Satellite selection must be done manually through the switchplate s SAT SELECT button 2 11 A Guide to TracVision S52 Before connecting the antenna unit to vehicle power remove the appropriate vehicle fuse to prevent a short circuit Replace the fuse after the connection to vehicle power is complete 2 12 2 3 5 Connecting the Switchplate to Vehicle Power The switchplate must be connected to a 12 Vdc 2 5 3 5 amp power supply to operate 1 Disconnect vehicle power by removing the appropriate vehicle fuse 2 Run a cable from vehicle s power 11 16 Vdc out through the panel cutout 3 Connect the power cable to the switchplate s power terminals as shown in Figure 2 13 2 3 6 Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to a suitable ground and protect the system Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis The other end should be connected to a suitable ground ideally the ground connector on the switchplate see Figure 2 13 2 3 7 Installing the Switchplate After completing the swi
56. shes while the antenna searches for a satellite signal Once the antenna finds and starts tracking a satellite the Status indicator stops flashing z 3 If your TV shows a clear picture you are tracking If your antenna is unable to find the the correct satellite If no picture appears repeat desired satellite refer to Section 4 this procedure starting with Step 1 Troubleshooting for possible causes and their corrective actions 3 2 2 1 The Status Indicator If your system is not connected to an IRD s low speed data port the switchplate s Status LED indicates the antenna s current condition Table 3 1 describes this LED s four conditions LED Condition Meaning Table 3 1 OFF Initializing please wait Status Indicator Conditions ON Tracking a satellite Slow Flashing Searching for a satellite please wait Fast Flashing System error see Section 4 Troubleshooting 54 0196 Rev A 3 3 A Guide to TracVision S52 It is highly recomended that you turn off the TracVision S2 prior to moving the vehicle TracVision S2 will not track a satellite while the vehicle is in motion 3 3 Turning Off the System To turn off the TracVision S2 system simply press the switchplate s POWER button see Figure 3 2 3 4 Watching Television Turn on the TracVision 52 after your vehicle is parked Once the startup procedure is complete and the antenna is locked onto the correct satellite the TracVision S2 does not
57. t Baseplate Pa Connectors a O Mounting Plate Re ac Front Rear 1 of 4 Ch Y gt 7 of Vehicle Elo a Top View Side View Mounting Plate Arrows 4 While the antenna is in place mark a location on the roof for the cable access hole to permit convenient cable access to the antenna s baseplate Ss connectors The mounting plate arrows may 5 Using the 4 mounting plates and each set of 5 face either forward or backward holes as templates drill 20 4 holes through the along the centerline of the vehicle roof of the vehicle for more convenient installation 6 Set aside the antenna unit and clean the roof s surface to remove any debris 7 Apply construction adhesive to the bottom of the 2 4 antenna s four mounting plates If using a liquid construction adhesive apply beads to the mounting plates in a zig zag pattern Installation 8 10 Drain Hole Positions Reposition the antenna lining up the mounting plate holes with the holes in the roof Attach the mounting plates to the roof using s diameter rivets or appropriate fasteners Seal all rivet heads and edges with silicone Remove and save the 8 pan head screws and flat washers that secure the radome to the baseplate Carefully lift the radome straight up until clear of the antenna assembly and set aside When the antenna unit is installed with the baseplate connectors facing the rear of the vehicle the drain holes are locate
58. tchplate wiring you need to install the switchplate itself 1 Carefully fit the switchplate assembly into the panel cutout made in Step 2 of Section 2 3 Connecting System Components until the switchplate is flush to the mounting surface 2 Secure the switchplate to the mounting surface using the two supplied 6 thread forming screws 3 Reinstall the vehicle fuse removed in Step 1 of Section 2 3 5 Connecting the Switchplate to Vehicle Power Installation 2 4 Activating the IRD KVH makes it easy to activate your IRD Just call KVH at 1 888 584 4163 and ask for IRD Activation Monday Friday 8 30 a m 5 00 p m EST For other options please refer to the user manual that accompanied your IRD Note that EchoStar IRDs that have not been activated within several months of manufacture require additional steps to complete the process Refer to Appendix D for complete details 2 5 Checking Out the System If the system is connected to an IRD s low speed data port via an RJ11 cable from the switchplate follow the procedure in Section 2 5 1 Checking Out the System Using an IRD Data Connection If the system is not connected to an IRD s low speed data port follow the procedure in Section 2 5 2 Checking Out the System Without an IRD Data Connection 2 5 1 Checking Out the System Using an IRD Data Connection Turn on the IRD and press the switchplate s POWER button to power up the TracV
59. the antenna 4 2 3 No IRD Data Connection To view status messages your TracVision antenna must be connected to the IRD s low speed data port Refer to Section 2 3 4 Connecting the Switchplate to the IRD for details 4 2 4 EchoStar IRD Activation Check If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been activated within several months of their manufacture Appendix D provides the manual satellite acquisition and activation procedure Troubleshooting 4 2 5 Failed IRD Status Check As detailed in Appendix E TracVision S2 completes a detailed startup routine whenever it is turned on One of the first checks is the IRD status test As noted in the typical startup cycles the expectation is that the IRD and its communications link to TracVision 52 will pass this test There are however two alternate results each indicating a slightly different problem Test Result NONE If the system tests achieves a result of NONE there is no communication at all between the antenna unit and the IRD Solution Check to be certain the IRD and TracVision S2 are connected properly at the low speed data port and that both are powered on Refer to Section 2 3 Connecting System Components for correct antenna unit to IRD wiring procedures and diagrams After verifying the connection
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