KVH Industries G6 User's Manual
Contents
1. DSS_101 amp DSS_119 Tables 1 1 and 1 2 list the possible satellite pairs that may be selected in North America and Europe In Latin America the system can track either Galaxy8W or Galaxy8E to receive L America DIRECTV LA DIRECTV Latin America service Latin American LNB required Galaxy 8W amp None Contact the satellite TV service provider of your choice for Table 1 1 complete details and a map of the service s coverage area Available Satellite Pairs North America U S style LNB required Europe Astra 1 amp Hotbird WB DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressuu ExpressTV DSS_101 Echo_119 Expressvu Table 1 2 Available Satellite Pairs Europe European LNB required Astra 1 Astra 2N Astra 2 Hispasat Hotbird WB Sirius Thor Arabsat Nilesat 4 54 0161 01 Introduction 1 2 TracVision G6 Components Your TracVision G6 system includes the following components Antenna Unit The antenna unit houses the antenna positioning mechanism low noise block LNB power supply and control elements within a molded ABS radome Weathertight connectors on the bottom of the baseplate join the power signal and control cabling from belowdecks units TracVision G6 KIVIH GyroTrac TracVision G6 includes KVH s GyroTrac digital gyrocompass for three axis attitude heading reference ensuring superior open water performance in any sea conditions GyroTrac can also operat2. Compass Calibration Reset The Control Compass Menus are only available if the selected heading reference source is INTERNAL Gat ANENA SL at ust Emer HEXEL FREE ur Get SFSten Erros YES Hert FREE Urr Errors Detected Get Version Yes Hert Pet WR Antenna Type and Version GEL Serial MUMESTS Yes Hert Ret UF Antenna Serial Number Get TAPBSSEIS 160617 Yes Hert FREE Wh Threshold and Signal Levels Get SKEW analet YES Hert Ret Wh LNB Skew Angle Get bit Error Pater Yes Hert Pet LUF Bit Error Rate T SCE aha OPO ami ennat Enter HEXEL REELE Man Control antennat Yes Next Return Adjust Azimuth Adjust Elevation ReStL SRE antennat Yes Hert REtUPr Antenna Restarts SEL SI8er On Off TE Hert BREL UF Sleep Mode On Off Refer to Section 3 4 SL iMEtant ONSOSFT Yes Hest Return Instant On Mode On Off IMSt all Satellites YES Hest Return Install Sat Pair Set Latitude Set Longitude Restart Antenna Refer to Section 3 5 set Lat Long Yes HET REtUPr Set Latitude Set Longitude Select Satellite Yes Hert Ret Uh Select Active Satellite Refer to Section 3 6 Sat FPSAUSMLS Slant Yes Hert BREL LUE Update Frequency 18 3 2 Setting Display Brightness The ADCU display s brightness may be adjusted to suit your preferences Press the right key to make the display brighter the left key to make it dimmer When you are satisfied with the setting press the center key to
3. accept the setting Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu EP a Bist dede The ADCU display offers 20 levels of brightness each of which is indicated by an asterix that appears or disappears when the Dim and Brighten keys are pressed Dim Display Brighten Display 3 3 Selecting TracVision or GyroTrac only Operations GyroTrac s factory default configuration is to operate as a stand alone system Antenna Comm OFF Connecting a TracVision antenna will reconfigure GyroTrac to function as a component of a TracVision system Antenna Comm ON Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu BFILSAPS Comm iSi CH ENTER The antenna communication setting will blink ON or OFF based on current selection ON allows GyroTrac to function as a TracVision system component Pushing the ON and OFF buttons will change the selected setting 54 0161 01 Using the ADCU Interface Figure 3 2 Display Brightness Controls z If the antenna is not receiving data from the GyroTrac and the ADCU is not displaying antenna specific menus it may be because the antenna communication is turned off Use this menu to check and turn antenna communications back on if necessary Figure 3 3 Selecting TracVision or GyroTrac only Operations TracVision 66 User s Guide Figure 3 4 Turning Sleep Mode On Off Je 3 4 Turning Sle
4. of the art Customer Middletown RI 02842 5279 USA 2970 Hoersholm Denmark Support web page the Fax 1 401 849 0045 Fax 45 45 86 70 77 get all of your questions E mail info kvh com E mail info kvh dk answered Internet www kvh com Internet www kvh com If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated OMe KVH Part 54 0161 01 Rev D KVHI 2 on 2004 KVH Industries Inc All rights reserved MAS sa a RS TracVision and KVH are registered trademarks of KVH Industries Inc GyroTrac and TracNet are trademarks of KVH Industries Inc DVB Digital Video Broadcasting is a registered trademark of the DVB Project DIRECTV is an official trademark of DIRECTY Inc a unit of GM Hughes Electronics DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services Table of Contents 1 Introd ctioh 25 sus sushi eee ews 1 1 TracVision G6 System Overview 1 2 TracVision G6 Components 2 Using Your TracVision G6 2 1 Receiving Satellite Signals 2 2 Turning On the System lt 2 20xc0ceneeeendas 2 3 Changing Channels and Switching to the Second Satellite 2 4 Watching Television 2 5 Internet Access Lei Siren de
5. peak signal strength to the receiver and to update the satellite s position When conical scan tracking is active the antenna moves continually in a circular motion to sweep across the satellite s peak signal The signal strength is then fed back to the control circuits to keep pointed in the direction of the strongest signal If the satellite signal is lost while the system is in conical scan track mode the control software imposes a 45 second time out delay If the signal is not regained during that time the antenna will search for the satellite signal This is an automatic process that does not require user intervention 54 0161 01 Sleep Mode When the vessel has come to a stop and holds its position for one minute e g at a dock the antenna unit enters Sleep Mode which locks the antenna in place to conserve power As soon as the vessel moves beyond a 1 2 window or the RF level changes significantly Sleep Mode automatically turns off and the system begins tracking the satellite again or enters Search mode to find the satellite 2 5 Internet Access Your TracVision G6 can receive high speed Internet data when used in conjunction with KVH s TracNet 2 0 Mobile High speed Internet System With TracNet 2 0 you get broadband Internet access on the move via satellite downloads and a wireless return path For more information about TracNet 2 0 in North America and Europe please visit our web site at www kvh com 54
6. 0161 01 Using Your TracVision G6 If you prefer you may disable the Sleep Mode function Refer to Section 3 4 Turning Sleep Mode On Off on page 20 for details Using the ADCU Interface This section explains how to use some basic ADCU functions You will use the ADCU to operate control and monitor the TracVision G6 and GyroTrac 3 1 ADCU Interface Functions Si Sissdhrsterassibesdhesece 3 2 Setting Display Brightness 3 0 Selecting TracVision or GyroTrac only Operations 3 4 Turning Sleep Mode On Off 4444 4uieuuereseuses 3 5 Installing a New Satellite Pair 3 6 Selecting Active Satellite 54 0161 01 Using the ADCU Interface Using the ADCU Interface 3 1 ADCU Interface Functions All TracVision G6 and GyroTrac operations are controlled and monitored using the ADCU An LCD display shows navigation and configuration data and three soft keys enable you to perform a multitude of menu driven tasks Figure 3 1 ADCU Front Panel LCD Display gt Soft Keys lt lt Re During the TracVision G6 installation process the GyroTrac and the satellite selections should have been configured to your specifications as detailed in the TracVision G6 Technical Manual Once the system is installed and functioning properly the system will f
7. A Guide to TracVision G6 fe wn gt oo Operating Instructions Welcome to TracVision G6 TracVision G6 User s Guide Congratulations on your choice of the TracVision G6 one of the most advanced automatic satellite tracking systems available today This user s guide provides all of the basic information required to use this system and receive the satellite entertainment you want Detailed installation configuration and maintenance information is provided in the TracVision G6 Technical Manual Throughout this manual important information is marked for your attention by these icons A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system TracVision G6 Serial Number An alert to important information regarding procedures product specifications or product use X Information about installation This serial number will be required maintenance troubleshooting or for all troubleshooting or service other mechanical issues calls made regarding this product An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user Direct questions comments or suggestions to KVH Industries Inc KVH Europe A S Click here to go to our 50 Enterprise Center Ved Klaedebo 12 state
8. BILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT KVH s liability in contract tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product INNO EVENT SHALL KVH BE LIABLE FOR SPECIAL PUNITIVE INCIDENTAL TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE DELAY IN DELIVERY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES If any implied warranty including implied warranties of merchantability and fitness for a particular purpose cannot be excluded under applicable law then such implied warranty shall be limited in duration to ONE 1 YEAR from the date of the original retail purchase of this product by the original purchaser Some states countries do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state country to state country TVG6 U G Cover 10 00 KIVIHI KVH Industries Inc KVH Europe A S 50 Enterprise Cen
9. DC KIVIHI 3 5 4 5 Amps Options Purchased Separately Advanced Digital Control Unit ADCU Satellite Receiver 1 GPS or PC Diagnostics Ship s Gyro Interfaces to Autopilots Radars Plotters Remote Displays GyroTrac Sensor System Compatibility The TracVision G6 is fully compatible with Digital Video Broadcasting DVB satellites as well as DIRECTV s Digital Satellite Service DSS satellites The system is also fully compatible with KVH s TracNet 2 0 Mobile High speed Internet System for more information about TracNet 2 0 please visit our web site at www kvh com Figure 1 2 TracVision Identifies and In motion Tracking Compensates for Vessel Motion The TracVision G6 uses a state of the art actively stabilized antenna system Once the satellite is acquired the antenna gyro continuously measures the heading pitch and roll of your vessel and sends commands to the antenna motors to keep the antenna pointed at the satellite at all times 54 0161 01 TracVision 66 User s Guide Satellite Library Your TracVision G6 includes a pre programmed satellite library of North American European and Latin American satellite services If the satellite service you wish to receive is not already in the satellite library an authorized technician can add two TracVision G6 s default satellite pone additional satellites of your choice to the library N America US DIRECTV
10. ame gt HHH Ht HH He HHHH ANTENNA INiti lizi na HO AMESNNS INFONMAt ior HASE i C HSM HHH HT ESRUR data OULPUE ET YES Hert Ret LIFE sot SiMe C0s 18V6157 yes Hest Return Select Mag True Set Reference Voltage Set Swing Voltage Set Serial OuULPuULS res Hert Return Select Serial Port 1 2 or 3 Set Speed Select Output Type Set NMEA Outputs Bt FUP OULPULS Yes Hert Return Select Mag True Set Data Rate Alert Screens Certain operations temporarily halt data output In this event the ADCU will display a set of alert screens Select Yes to proceed No to return to the Main Data Display deh WARMING HoH DAta Will be HALTED w ARE YOU SURE FELLE ECS a SUP St gored YES Hert Return Set bFighthess TSS Hert Ret LUF Dim or Brighten ADCU Display Refer to Section 3 2 SEL Headin Gt exit Yes Hert Ret Uh Select Internal or External Heading Reference Source Set Gyro Of fSEtsS Yes Heat Return Set Offset Pitch Set Offset Roll Set Offset Yaw _ DGPSULt OLSPlay box YES Heat Ret Uh Display Default Set TY COM ono et Yes Hert FREE LE TV Antenna Communication On or Off Refer to Section 3 3 HET Ha He Ha Ht Rate fac COFFRE Cone asst Emer Meat Ret Urs Set AULOCaL OSEO Yes Hert REXEL Autocalibration On or Off Read Cal Shores YES Hert REXEL Calibration Accuracy Magnetic Environment and Calibration Clear COMPASS Cait Yes Hert REXEL
11. ance 54 0161 01 KVH Industries Limited Warranty TracVision G6 Limited Warranty on Hardware KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against factory labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim If this date cannot be verified the warranty period will begin 30 days after the date of manufacture of the original product purchased If you discover a defect KVH will at its option repair replace or refund the purchase price of the product at no charge to you provided you return it during the warranty period transportation charges prepaid to the factory direct Please attach your name address telephone number a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase to each product returned to warranty service Alternatively you may bring the product to an Authorized KVH dealer distributor for repair During the first year and if the product was installed by an Authorized KVH dealer distributor identified with the KVH Authorized dealer distributor list KVH will cover the d
12. e as a fully functional stand alone heading sensor GyroTrac includes the following two components Sensor Module The sensor module houses the system s compass yaw sensor inclinometer rate gyros and processing electronics and is waterproof to a depth of one meter Advanced Digital Control Unit ADCU The ADCU is the user interface providing access to the system and its functions through an LCD and three soft keys The ADCU also serves as the system s junction box allowing the system to use ship s power interface with the sensor module supply and receive data to from the TracVision G6 system and supply and receive data to from other shipboard systems Integrated Receiver Decoder IRD The IRD purchased separately receives satellite signals from the antenna unit for signal processing and channel selection and sends the signals to the TV set for viewing Please refer to the user s manual provided with your selected IRD for complete operating instructions 54 0161 01 5 2 2 2 2 3 2 4 2 5 54 0161 01 Using Your TracVision G6 This section explains everything you need to know to operate your TracVision G6 system All operations are controlled through a simple user interface Receiving Satellite Signals 9 Turning On the System 10 Changing Channels and Switching to the Second Satellite 2 adewe dese eee ed bees es 11 Wa
13. ealer s distributor s labor charges for warranty repairs provided the dealer distributor contacts KVH for pre approval of the charges Approval of charges is at KVH s sole discretion This Limited Warranty does not apply if the product has been damaged by accident abuse misuse or misapplication or has been modified without the written permission of KVH if any KVH serial number has been removed or defaced or if any factory sealed part of the system has been opened without authorization Return Authorization A Return Material Authorization is required prior to returning the product to KVH Industries Please call our Technical Support Department at 1 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense If possible use the original box and packing material to protect the equipment from damage in shipment KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER KVH MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTA
14. ep Mode On Off When the vessel has come to a stop and the antenna holds its position for one minute e g at a dock the antenna unit enters Sleep Mode which locks the antenna in place and conserves power As soon as the vessel moves beyond a 1 2 window or the RF level changes significantly the system will automatically begin tracking the satellite again or enters Search mode to find the satellite This convenient feature is ideal for when a vessel is docked and passengers want to watch TV TracVision G6 s default setting is for Sleep Mode to be ON To change the setting use the Sleep Mode menu Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu SLEEP Midi Ob ENTER The antenna communication setting will blink ON or OFF based on current selection ON activates Sleep Mode Pushing the ON and OFF buttons will change the selected setting 54 0161 01 3 9 Using the ADCU Interface Installing a New Satellite Pair TracVision G6 permits two satellite services Satellites A and B to be installed simultaneously There is also an option for NONE on Satellite B permitting single satellite operation Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu IMELSIL SaLSliiiie Emner HERE Fat UP Carle 1 Selecting NEXT will cycle the display through all available satellites Selecting NEXT will cycle the display throu
15. ference Guide on page 18 for instructions on reaching this menu Sat Name A Sat Name B corresponds to the first satellite selected during the Install Satellite process LE ISAT NAME Fp Sot EAT MAME Er corresponds to the second satellite selected during the Install Satellite process ME TANDEL YES HEKE Figure 3 7 Select Active Satellite at the Main Display Je LEAT MAHE E gt Silane Once you know which satellite is being tracked switching the active satellite can also be done at the main display using the left and right buttons to toggle back and forth as shown in Figure 3 7 Primary Data Displays Magnetic Heading Hase Has Ha He Enter Main Saas Track Installed Menu Track Installed CRC aane Satellite A Satellite B 54 0161 01 A 4 1 4 2 4 3 4 4 4 5 54 0161 01 Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions Troubleshooting Matix 44 2225204 unnan nunaa 25 Causes and Remedies for Common Op rational ISSUS nce cc ceca tccccecagagaws anny ERE Pa 26 GyroTrac specific ISSueS cc c2ccecccccaccccc nin bidabi eens 29 IRD Troubleshooting ss ssssssssssssshessidetetist se ss 29 Antenna Gyro and LNB Faults 4 444 nrenmenumenes 30 Troubleshooting 4 1 Troubleshooting Matrix The troubleshooting matrix shown in Table 4 1 identifies some trouble symptoms their possib
16. g in a straight line for the 60 seconds immediately following power up Incorrect Satellite Configuration European Systems Only The satellite configuration on European IRDs must match the satellite settings on the TracVision G6 system e Satellite A on the TracVision G6 must be the same satellite as IRD Alternative 1 or A based on your IRD and must be assigned the IRD DiSEqC 1 setting e Satellite B on the TracVision G6 must be the same satellite as IRD Alternative 2 or B based on your IRD and must be assigned the IRD DiSEqC 2 setting Refer to your IRD user manual for complete instructions on configuring your IRD Satellite Signal Blocked Satellite signals can be blocked or degraded by buildings other vessels or equipment on the vessel itself Simpy moving the vessel or obstruction will clear the signal Satellite Coverage Issue TracVision G6 will provide outstanding reception within the For your convenience KVH 24 60 cm antenna coverage area for your satellite television provides links to several web sites service of choice However reception can be degraded as you that offer satellite coverage information Simply go to our web approach the fringe coverage areas Refer to your satellite site at www kvh com footprint television service manual to check the viable coverage area for a 24 60 cm antenna 54 0161 01 27 TracVision 66 User s Guide da Radar Interference The energy
17. gh all satellites that can be paired with the selection for Satellite A If no satellite is available for a pair or you wish a single satellite configuration select NONE Refer to Tables 1 1 and 1 2 for available satellite pairs LEAT HS armi LERT MAME iNSLALLSJ Enter your latitude Use the keys to select each number and choose between NORTH and SOUTH Selecting ENTER will cycle the display through each digit and the direction option and then launch the LONGITUDE screen Enter your longitude Use the keys to select each number and choose between EAST and WEST Selecting ENTER will cycle the display through each digit and the direction option and then display the selected latitude and longitude 54 0161 01 Figure 3 5 Install Satellite Pair Process Restart Antenna System Recommended If a GPS is providing latitude and longitude to TracVision G6 this data will automatically be used in the satellite installation procedure In this event the menus will skip directly to Restart Antenna al TracVision 66 User s Guide Figure 3 6 Select Active Satellite 3 6 Selecting Active Satellite After installing the pair of satellites use the Select Satellite menu to choose which of the installed satellites will be active This is also an effective way to see which satellite is being tracked at any given moment Refer to the Quick Re
18. ken The TracVision G6 Installation and Technical Manual provides detailed instructions for authorized service personnel who may be required to replace a fuse Contact your local KVH dealer or service center for assistance Low Power If the power cable from the antenna unit to the power source or ADCU is more than 15 m 50 ft the power levels can decrease over the course of the cable resulting in a voltage or current level at the antenna unit that is too low to power the system properly The TracVision G6 Technical Manual provides detailed instructions for supplying adequate power to the antenna unit Contact your local KVH dealer or service center for assistance Wiring If the system has been improperly wired it will not operate correctly The TracVision G6 Technical Manual provides detailed instructions for authorized service personnel who may be required to check the wiring Contact your local KVH dealer or service center for assistance de 54 0161 01 Troubleshooting Vessel Turning During Startup If the vessel turns during the 60 second startup and initialization sequence that occurs immediately after turning on the power to the TracVision G6 the antenna gyro will record that variable motion as standing still This may cause the antenna to track improperly To solve this problem turn TracVision G6 off for at least 10 seconds Turn the system back on making certain that the vessel is either motionless or travelin
19. le causes and references to Table 4 1 troubleshooting solutions Troubleshooting Matrix Section 4 2 Key 1 Anyone can do 2 Electronics know how recommended 3 Dealer service recommended SYMPTOM 1 S eroa T momsen bE PPTL ee e women eee e wmon ET e e peran TETE e ffl serosa TT ET ET System will not find satellite Snowy television picture at PT ft fet el paresan TT TT ET ET CETTE sene TT TT ET TT emeren TT gt eoar TT TT TLL EPL LL 54 0161 01 Troubleshooting TracVision 66 User s Guide 4 2 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal z If you need help troubleshooting your system please contact an reception quality or the operation of the TracVision G6 The authorized KVH dealer To find an following sections address these issues and potential solutions authorized dealer near you visit WARECO Or CONTACT EKA Blown Fuse Low Power or Wiring directly at the numbers provided on the first page of this manual If the antenna unit is installed but entirely non responsive there are three key factors to check as part of the troubleshooting process Blown Fuse Move the antenna reflector slowly by hand If the reflector does not move freely a fuse is not the problem If the reflector does move freely one of the two fuses mounted on the CPU Board may have blown or been bro
20. levels radiated by radar units can overload the antenna s front end circuits Check with your installer to make certain that the TracVision G6 antenna unit is in the optimal location with regard to your radar unit Satellite Frequency Data Changed If some channels work while one or more other channels do not or if the antenna is unable to find the satellite the selected satellite s frequency data may have changed This frequency data can be updated via the ADCU Contact your local KVH dealer or service center for assistance Incorrect or Loose RF Connectors A loose RF connector can reduce the quality of the satellite signal Also if you cannot switch satellites using your IRD remote your IRD may be connected to the wrong antenna baseplate connector The TracVision G6 Technical Manual provides instructions for authorized service personnel who may need to check the RF connections Contact your local KVH dealer or service center for assistance Type of Multiswitch Used An active not passive multiswitch must always be used to connect the TracVision G6 system to multiple IRDs Contact your KVH dealer or service center for assistance 54 0161 01 Troubleshooting 4 3 GyroTrac specific Issues The GyroTrac is designed for reliable easy use This section provides a brief overview of some potential operational issues Issue 1 System is installed correctly and power is available but the system is non functional Solu
21. quisition are completely automatic To use the TracVision G6 system follow the steps below 1 Turn on the IRD and the television Refer to your IRD user s manual for complete operating instructions for the IRD 2 Ifa GPS receiver is connected ensure that it is turned on and has obtained an accurate position 3 Apply power to the system a If the antenna unit power cable is connected to the ADCU Turn on the ADCU This will turn on the GyroTrac sensor the ADCU and the antenna unit b If the antenna unit is connected to a separate power source Turn on the ADCU to turn on the GyroTrac sensor and the ADCU Turn on the antenna unit If you are unsure how your system is wired please check with your installer 4 Avoid turning the vessel for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly 54 0161 01 2 3 Changing Channels and Switching to the Second Satellite TracVision G6 can have a pair of satellites installed either one of which can be the active satellite selection There are several methods of selecting whether your TracVision G6 will track Satellite A or Satellite B based upon your location type of install IRD and selected satellite service European Satellite Subscribers If you are not using a multiswitch switching from one satellite to the other is as easy as changing the channel using the IRD remote control TracVision G6 will automatically switch from Sa
22. setting Satellite B on the TracVision G6 must be the same satellite as IRD Alternative 2 or B based on your IRD and must be assigned the IRD DiSEqC 2 setting Refer to your IRD user manual for complete instructions for your IRD DISEqC settings only apply to European systems and DIRECTV DSS Plus IRDs When you switch from one satellite to another all IRDs connected to the system will receive signals from the new satellite TracVision 66 User s Guide Figure 2 2 Switching Satellites Using the ADCU Switching Satellites Using the ADCU If you re unable to switch between satellites using the IRD remote control use the ADCU front panel buttons to select between Satellite A and Satellite B Press the left button to select Satellite A and the right button to select Satellite B oe Track Installed Track Installed Satellite A Satellite B 2 4 Watching Television TracVision G6 is designed to operate as efficiently and as reliably as possible both when your vessel is in motion and at rest Cable Unwrap The antenna can rotate a full 720 before reaching the end of its cable If it does so the system automatically unwraps the cable by quickly rotating the dish in the opposite direction During this time your television transmission will freeze momentarily while the cable unwraps and the antenna reacquires the satellite Conical Scan Tracking The antenna uses conical scanning to maintain
23. tching Television 2 24 4e se sssssesssssrsrrecenes 12 ntemmet ACCESS a SSL ti Lis tiri i 13 Using Your TracVision G6 Using Your TracVision G6 2 1 Receiving Satellite Signals For TracVision G6 to receive satellite TV signals the antenna must have a clear line of sight to the satellite If you only receive intermittent signals or the antenna cannot find the satellite check around your vessel for any objects that could be blocking the signal such as other vessels trees buildings other onboard equipment etc Figure 2 1 Be Aware of Objects that Might Block the Satellite Signals You must also be located within the selected satellite s coverage area in order to receive its signal Refer to your satellite television service manual to check the viable coverage area For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint 54 0161 01 9 TracVision 66 User s Guide 3 To minimize the time it takes the antenna to acquire the satellite do not change the channel during the startup process or cable unwrap GPS must be turned on first if TracVision G6 is to use the GPS position data If TracVision G6 is turned on before the GPS TracVision G6 will use its default position while initializing 2 2 Turning On the System The TracVision G6 system is easy to use Antenna unit initialization and satellite ac
24. tellite A to Satellite B and back again as necessary to receive your selected channel If you are using a multiswitch use the ADCU switching option described in Switching Satellites Using the ADCU on page 12 DIRECTV Satellite Subscribers DIRECTV subscribers in certain regions of the United States will require a DSS Plus IRD to receive broadcasts from multiple satellites If connected to the antenna s RF1 connector the DSS Plus IRD allows you to switch channels using the IRD remote control If you are a DIRECTV subscriber but do not have a DSS Plus IRD or you are using a multiswitch use the ADCU switching option described in Switching Satellites Using the ADCU on page 12 EchoStar and ExpressVu Satellite Subscribers EchoStar and ExpressVu subscribers will need to use the ADCU switching option as described in Switching Satellites Using the ADCU on page 12 DIRECTV Latin America Subscribers If your TracVision G6 is equipped for use with the DIRECTV Latin America service your antenna will search for and receive signals from one satellite Galaxy 8W or Galaxy 8E Therefore there is no need to switch satellites 54 0161 01 Using Your TracVision G6 The satellite configuration on your IRD musi match the satellite setting on the TracVision G6 system Satellite A on the TracVision G6 must be the same satellite as IRD Alternative 1 or A based on your IRD and must be assigned the IRD DiSEqC 1
25. ter Middletown RI 02842 5279 U S A Ved Klaedebo 12 2970 Hoersholm Denmark Phone 1 401 847 3327 Fax 1 401 849 0045 Phone 45 45 160 180 Fax 45 45 867 077 E mail info kvh com Internet www kvh com E mail info kvh dk Internet www kvh com KVH and TracVision are registered trademarks of KVH Industries Inc
26. tion The TracVision G6 Technical Manual provides detailed instructions for authorized service personnel who may be required to replace the ADCU fuse Contact your local KVH dealer or service center for assistance Issue 2 System fails startup routine and ADCU displays Errors Detected No Data from Gyro System Not Running or No Data from Ant Solution GyroTrac will not operate unless the system passes the startup self tests The following actions may be taken in this instance e Shut down the system then restore power e If the system fails to pass the startup tests again contact a KVH dealer or distributor for further assistance 4 4 IRD Troubleshooting The IRD that was provided with your satellite television service may also be the cause of less than ideal operation First check the IRD s configuration to ensure it is set up for the desired programming In the case of a faulty IRD refer to your IRD user s manual for service and warranty information If the IRD is both configured properly and fully functional contact your local KVH dealer or service center for assistance 54 0161 01 29 TracVision 66 User s Guide da 4 5 Antenna Gyro and LNB Faults The TracVision G6 Technical Manual provides detailed instructions for authorized service personnel who may be required to replace the antenna s gyro or Low Noise Block LNB Contact your local KVH dealer or service center for assist
27. tte pacs 3 Using the ADCU Interface 3 1 ADCU Interface Functions 3 2 Setting Display Brightness 3 3 Selecting TracVision or GyroTrac only Operations 3 4 Turning Sleep Mode On Off 3 5 Installing a New Satellite Pair 3 6 Selecting Active Satellite 4 Troubleshooting 4 1 Troubleshooting Matrix 4 2 Causes and Remedies for Common Operational Issues 4 3 GyroTrac specific Issues 4 4 IRD Troubleshooting 4 5 Antenna Gyro and LNB Faults 54 0161 01 Table of Contents 1 Introduction This section provides a basic overview of the TracVision G6 system It explains how the system works and describes the function of each component Contents 1 1 TracVision G6 System Overview 3 1 2 Tracwision GS CompOnents 22 5 525 2 4 2 20 dia 2 5 54 0161 01 Introduction Introduction 1 1 TracVision G6 System Overview A complete satellite TV system illustrated in Figure 1 1 includes the TracVision G6 antenna unit connected to the GyroTrac digital gyro stabilized sensor Advanced Digital Control Unit ADCU an IRD satellite TV receiver and a television set TracVision G6 Antenna Figure 1 1 TracVision G6 System Diagram DB TracVision G6 11 16 V
28. unction automatically However there may be instances in which you need to access certain settings via the ADCU interface To assist you KVH has provided the following information resources Quick Reference Guide The quick reference guide on the following page illustrates the primary displays and the overall menu structure allowing you to easily and quickly navigate among the ADCU menus Sections 3 2 through 3 6 of this User s Guide While the system operates automatically there may be instances where some adjustment may be required either to the selected satellites or the ADCU display for example These menus highlighted on the quick reference guide are explained in greater detail in these sections The TracVision G6 Technical Manual Section 3 of the TracVision G6 Technical Manual provides a detailed explanation of every menu option and system configuration setting These menus should for the most part be accessed by authorized technicians 54 0161 01 17 Gyrotrac Advanced Digital Control Unit ADCU Menu Quick Reference Guide ESEUR GEI tYPe EL er Hert FES LIFE COMP ass Yes Heat Ret Wh Magnetic Heading HEH He MaS HOG TRUE HOG HHH He HHH He Fitch ROLL amp Yaw Yes Heat Pet UPR Fitch ROLL Yai Ha Ht Ht Ha Ht Rete OF TUPEN Yes Heat Ret Wh Mas Has Rate sec Ht CPE Latitude LOMNSa tudes Yes Heat Ret Uh Let He LOM HH AMLEMNa cdiSrlast Yes Heat Ret Wh TPSCKHAINS LESt M
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