Kenmore 4.3 cu. ft. Front-Load Washer ENERGY STAR Owner's Manual
Contents
1. Tie Strap Drain Hose The elbow bracket should be installed near the end of the drain hose Hang the end of the drain hose over the side of the utility sink Use a tie strap to secure the drain hose in place Option 3 Floor Drain Drain Hose Floor Drain Insert the end of the drain hose into the floor drain If possible secure the hose to prevent it from moving or coming out of the drain B CONNECTING TO THE POWER SUPPLY The washer should be plugged into a 120 VAC 60 Hz grounded 3 prong outlet Plug in the washer 10 INSTALLATION INSTRUCTIONS WM LEVELING THE WASHER The drum of your new washer spins at very high speeds To minimize vibration noise and unwanted movement the floor must be a level solid surface NOTE Adjust the leveling feet only as far as necessary to level the washer Extending the leveling feet more than necessary can cause the washer to vibrate NOTE Before installing the washer make sure that the floor is clean dry and free of dust dirt water and oils so the washer feet cannot slide easily Leveling feet that move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor See INSTALLATION OF NON SKID PADS for more information NOTE If a drip pan must be used make sure to f2. HOW TO USE WARNI NG To reduce the risk of fire electric shock or injury to persons read and follow this entire Use amp Care Guide including the Important Safety Instructions before operating this washer B CONTROL PANEL FEATURES Normal i il Express Wash Bulky fe fl Cold Clean Heavy Duty ja E Delicates Kenmore Connect Vibration Guard Whites m ON _ m Rinse amp Spin ee a START PAUSE dll Wash Temp _ Spin Speed Soil Level Chime ie J es aa TA Cold Rinses Q POWER ON OFF BUTTON CYCLE MODIFIER BUTTONS Press to turn the washer ON or OFF Use these buttons to adjust the settings for the selected cycle The settings light up above the NOTE Pressing the POWER button during a buttons to show the current selection cycle will cancel that cycle and any load settings will be lost The door will unlock after a brief pause unless the water level or SPECIAL CYCLE AND OPTION BUTTONS temperature is too high These buttons are used to activate special cycles or options O CYCLE SELECTOR KNOB Turn this knob to select the desired cycle Once the desired cycle has been selected the standard presets will appear in the display These settings can be adjusted using the cycle modifier buttons any time before starting the cycle TIME AND STATUS DISPLAY The display shows the cycle status door lock status and estimated time rema
3. Higher spin speeds extract more water from clothes reducing drying time and saving energy Press the SPIN SPEED button until the desired speed is selected Some fabrics such as delicates require a slower spin speed To protect your clothing not all spin speeds are available for all cycles The Drain amp Spin cycle 1 Press the POWER button to turn ON the washer 2 Press the SPIN SPEED button to select the desired spin speed For drain only select the NO SPIN option 3 Press the START PAUSE button The water will drain and the clothes will tumble before the spin routine begins sol LeveL Adjusting the soil level setting will modify the cycle to allow more time for heavily soiled clothes or less time for lightly soiled clothes Press the SOIL LEVEL button until the desired soil level is selected Q CHIME 20 Press repeatedly to adjust the volume of the chime and keypad tones You may turn the end of cycle chime and keypad tones ON or OFF with the CHIME button HOW TO USE EE OPTION BUTTONS Your washing machine features several additional cycle options that customize cycles to meet your individual needs Turn ON the washer and turn the cycle selector knob to select the desired cycle Use the cycle modifier buttons to adjust the settings for that cycle 3 Press the cycle option button s for the option s you would like to add The button will light when that option is selected For secondary f
4. Do not overload the outlet with more than one appliance The outlet must be grounded in accordance with current wiring electric codes and regulations e Time delay fuse or circuit breaker is recommended NOTE It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualified service technician BE FLOORING To minimize noise and vibration the washer MUST be installed on a solidly constructed floor See the NOTE to your right e Allowable slope under the entire washer is a maximum lin difference from side to side or from front to back Installing on carpeting and soft tile surfaces is not recommended e Never install the washer on a platform or weakly supported structure MM CLEARANCES 21 V4 gt 54 cm 29 3 4 4 75 6 cm 10 cm les 51 129 5 cm To ensure sufficient clearance for water lines and airflow allow minimum clearances of at least 1 in 2 5 cm at the sides and 4 in 10 cm behind the unit Be sure to allow for wall door or floor moldings that may increase the required clearances lege a 2 5 cm 1 ea en 27 2 5 cm 68 6 cm Allow at least 22 in 55 9 cm in front of the washer to open the door NOTE The floor must be strong and rigid enough to support the weight of the washer when fully loaded without flexing or bouncing I
5. HOW TO USE Control Panel FedtUreS esesseeseseseereseseseereseseseeesreseresessesesese 12 Operating the Washer eseseesssesssesesseseesresesresseseoseseosseseeseseesee 13 Cycle Guide visssccscessiasasescssiessiecassndesstaaaceccsesntes cesssadnsocesess 14 15 Sorting Wash Lodds scssscsssscsessssssessssseessssssessesessesees 16 About the Dispenser Drawer s ssssssssssscessssesssssssessssesoes 17 Detergent and Dispenser Use csscssscssessssssecsssesessenees 18 Magnetic Door Plunger 18 Time and Status Display 19 Cycle Modifier Buttons cssssssscsscsssecsestcesceseececeeceseesecees 20 Option BUTIONS sersccccescsectccecstesetsencssescectsocvassconeseedevocessctdonseres Delay Start siscsnsiscctscavconcesivecosssesvecarsnectesesatentsnosecessendes cates Extra RINSE oc decsestescistes cscecsceuvstsevaicscsctbushiesessragsurbenveseaesibayve Pre WOSPivecccccesesteieisvisececcesesvsrsevercsectesesns Special Functions Control LOCK eserse eierens anaso noaiden Clean Washer ccsccccsssssssescssscssseccessscsssecssssscsescessssees AUTO SOK EE AT T CARE AND CLEANING Reg lat Cleaning nressisrssapsessseriorsarsssisssaosnsrsisepra 23 24 Cleaning the Exterior csssssssssssssssssesssssssesessesessesens 23 Care and Cleaning of the Interior sssssesssseeeee 23 Clean Washer escccsescsscvedsaccescencscucdveesscteucdeeosoovanes saaa an 23 Door Seal and Glass Cleaning s essseseseereseesessesereesesees 23
6. Removing Mineral Buildup Storing the Washer sssesssssssrersasssiscsri siasii Cleaning the Dispenser MGIRTONGNCE on sctsecseesscacedecoacceosesstnanses ccectsesesnasnaseteceocvesns Cleaning the Water Inlet Filters ssssssscsesseeeees 25 Cleaning the Drain Pump Filter csssssssesssessseeees 26 KENMORE CONNECT Systemm csscssssssssssessssseesenes 27 TROUBLESHOOTING GUIDE Normal Sounds You May Hear s ssssesssssessesesesesessesseseses 28 Before Calling for Service s ssesssesessesessesesresessesessesee 28 30 WARRANT scsccsssssssssscsscsccsssssssssssssssscssssssseseees 31 PRODUCT RECORD In the space below record the date of purchase model and serial number of your product You will find the model and serial number printed on an identification plate located inside the washer door Have these items of information available whenever you contact Sears concerning your product Model No Date of Purchase Serial No Save these instructions and your sales receipt for future reference PROTECTION AGREEMENTS Master Protection Agreements Congratulations on making a smart purchase Your new Kenmore product is designed and manufactured for years of dependable operation But like all products it may require preventive maintenance or repair from time to time That s when having a Master Protection Agreement can save you money and aggravation The Master Protection Agreement also helps extend t
7. Center 1 800 488 1222 USA 1 800 469 4663 Canada www sears com www sears ca To purchase a protection agreement on a product serviced by Sears 1 800 827 6655 U S A 1 800 361 6665 Canada Para pedir servicio de reparaci n a domicilio y para ordenar piezas 1 888 SU HOGAR 1 888 784 6427 HE egre Registered Trademark Trademark of KCD IP LLC in the United States or Sears Brands LLC in other countries Marca Registrada Marca de Fabrica de KCD IP LLC en Estados Unidos o Sears Brands LLC in otros paises MC Marque de commerce MP Marque d pos e de Sears Brands LLC Au Canada pour service en frangais 1 800 LE FOYER 1 800 533 6937 Wwww sears ca
8. and correction system If individual heavy articles are loaded bath mat bath robe etc and the imbal ance is too great the washer will make several attempts to restart the spin cycle If an imbalance is still detected the washer will stop and the error code will display The display shows Control error Unplug the washer and wait 60 seconds Reconnect power and try again If the error reappears call for service The display shows Water level is too high due to a faulty Close the water faucets unplug the washer and water valve call for service The display shows The water level sensor is not working Close the water faucets unplug the washer and correctly call for service The display shows A motor error has occurred Allow the washer to stand for 30 minutes and mrs then restart the cycle If the LE error code per sists call for service The display shows A power failure has occurred If the power to the washer has been interrupted during a cycle the PF error code will display the next time the washer is turned ON This will alert you to the fact that the previous cycle may not have been completed Select any cycle to clear the error code and use the washer WARRANTY Kenmore Limited Warranty FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed operated and maintained according to all supplied instructions WITH PRO
9. ground exists before use 3 prong grounding plug FEATURES AND BENEFITS Ml EY PARTS AND COMPONENTS DETERGENT DISPENSER There are four compartments one each for prewash main wash liquid bleach and liquid fabric softener CONTROL PANEL The easy to read LED display shows cycle options settings cycle status and estimated time remaining during operation NOTE Sensors in the washer automatically detect the size of the wash load to optimize washing time based on the selected cycle and options DIRECT DRIVE MOTOR The direct drive motor provides improved performance and reliability while increasing energy efficiency Motor is not visible LARGE CAPACITY STAINLESS STEEL DRUM The ultra large stainless steel drum offers extreme durability and is tilted to improve efficiency and allow easier access for large items EASY ACCESS LOCKING DOOR The extra large door locks during operation The door will not open until it is safe to do so FILTER ACCESS PANEL Provides easy access to the drain pump filter which allows you to clean the filter or retrieve lost items without a service call LEVELING FEET Four leveling feet two in the front and two in the back adjust to improve washer stability on uneven floors Feet are adjusted and locked in place using the adjusting wrench included with the washer MAGNETIC DOOR PLUNGER Safely and conveniently keep the door ajar with the magnetic door
10. it takes for you to schedule service You can call at any time day or night or schedule a service appointment online The Master Protection Agreement is a risk free purchase If you cancel for any reason during the product warranty period we will provide a full refund or a prorated refund any time after the product warranty period expires Purchase your Master Protection Agreement today Some limitations and exclusions apply For prices and additional information in the U S A call 1 800 827 6655 Coverage in Canada varies on some items For full details call Sears Canada at 1 800 361 6665 Sears Installation Service For Sears professional installation of home appliances garage door openers water heaters and other major home items in the U S A or Canada call 1 800 4 MY HOME SAFETY MESSAGES There are many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can result in property These words mean DANGER injury A WARNING injury damage and or serious bodily harm or death All safety messages will follow the safety alert symbol and either the word DANGER or WARNING Indicates a hazardous situation which if not avoided will result in death or serious Indicates a hazardous situation which if not avoided could result in death or serious All safety mess
11. large and small items in a load Load large items first Large items should not be more than half of the total wash load The drum should not be tightly packed with items The door of the washer should close easily eTo prevent an out of balance load do not wash single items Add one or two similar items to the load Large bulky items such as a blanket comforter or bedspread should be washed individually Do not wash or spin waterproof items such as rain coats sleeping bags etc e When unloading the washer check under the door seal for small items NOTE Make sure that the door seal area is clear when closing the door Overloading the washer can cause items to get caught between the door and the seal This can damage both the items and the seal DO NOT OVERLOAD THE DRUM e MAKE SURE CLOTHING IS NOT CAUGHT IN THE DOOR GASKET Sort Laundry by Soil by Colors by Fabric Delicates by Lint Whites Lights Darks Lint Producer Lint Collector Easy Care Sturdy HOW TO USE WE ABOUT THE DISPENSER DRAWER The automatic dispenser consists of four compartments which hold Liquid chlorine bleach Liquid fabric softener Liquid or powdered detergent for prewash Liquid or powdered detergent and color safe bleach for main wash Pre Wash Detergent Compartment Add liquid or powdered detergent to this compartment when using the Pre Wash option Always
12. lines and internal mechanisms of the washer can result If the washer was exposed to freezing temperatures prior to installation allow it to stand at room temperature for several hours before use and check for leaks prior to operation Rubber Seal Rubber Seal Water Hose to water inlet on washer Water Hose to tap 1 Inspect the threaded fitting on each hose and make sure there is a rubber seal in place in both ends Water Faucet 2 Connect the water supply hoses to the HOT and COLD water faucets tightly by hand and then tighten another 2 turn with pliers 3 Always run a gallon or two of water through each inlet hose to flush dirt scale and other debris out of the water lines Doing so will help prevent future problems with clogged filter screens and will also allow you to verify which hose is hot and which is cold 4 Attach the red hot water line to the hot water inlet on the back of the washer Attach the blue cold water line to the cold water inlet on the back of the washer Tighten the fittings securely NOTE When installing the hoses onto the water inlet valves be careful not to cross thread the hose fittings DO NOT overtighten the hoses this could cause damage to internal components the valve or the hose gasket Overtightening could result in property damage from leaks INSTALLATION INSTRUCTIONS MY CONNECTING THE DRAIN HOSE The drain hose should always be properly secured F
13. plunger The magnet keeps the door slightly open when the washer isn t in use to promote air circulation and allow the interior of the machine to dry To use this feature after the laundry has been removed close the door just until it contacts the magnet Rear of Washer Included Accessories Non skid pads Caps 4 for covering shipping bolt holes A Shipping Bolts Retainers 4 NOTE Bolts Retainers MUST be removed prior to operation Keep for future use Optional Accessories Hot and Cold Water Hoses Drain Hose Extension Ma Wrench for removing Tie Strap P N 5215ER2002K shipping bolts and for securing Elbow Bracket adjusting and drain hose for securing Stacking kit For dryer locking leveling feet drain hose Wrench appearance may vary D26 17013 Chrome Look 51042 White 6 51043 Metallic Silver INSTALLATION REQUIREMENTS WN KEY DIMENSIONS AND SPECIFICATIONS Description Front Loading Washer 120VAC 60Hz Rated Voltage Frequency Dimensions 27 in W X 29 in D X 38 16 in H 51 in D door open 68 6 cm W X 75 6 cm D X 98 3 cm H 129 5 cm D door open Net Weight 196 2 Ib 89kg MR CHOOSE THE PROPER LOCATION PN WARNING This
14. use High Efficiency HE detergent with your washing machine The amount of detergent added for the Pre Wash option should be 1 2 the amount recommended for the main wash cycle For example if the main wash cycle requires 2 measure of detergent add 14 measure to the Pre Wash compartment NOTE When using the Pre Wash option if using liquid detergent for the main wash the liquid detergent cup accessory must be used in the main wash dispenser This will prevent the main wash liquid detergent from being dispensed immediately Main Wash Detergent Compartment This compartment holds laundry detergent for the main wash cycle The detergent is added to the load at the beginning of the cycle Always use High Efficiency HE detergent with your washing machine Either powdered or liquid detergent may be used Never exceed the manufacturer s recommendations when adding detergent Using too much detergent can result in detergent buildup in clothing and the washer NOTE Liquid or powdered color safe bleach may be added to the main wash compartment with detergent of the same type DO NOT add liquid or powdered color safe bleach to the bleach dispenser DO NOT mix liquid and powdered cleaning agents within the same compartment 17 Liquid Chlorine Liquid Fabric Bleach Softener Compartment Compartment Main Wash Detergent Compartment Liquid Bleach Compartment This compartment holds liquid chlorine bleach which is dispen
15. Light Normal Available Option Default Setting Extra Auto Rinse Soak To protect your garments not every wash temperature spin speed soil level or option is available with every cycle A chime will sound and the LED will not light if the selection is not allowed The washer automatically adjusts the wash time for the amount of laundry water pressure water heating time and other operating conditions These cycles use various wash motions to enhance cleaning and or fabric care performance The wash motions may sound different at different stages of the wash cycle This is normal 14 HOW TO USE Ms CYCLE GUIDE continued Available Option The cycle guide below shows the default settings available pien and recommended fabric types f for each cycle Allowable modifier adjustments are shown below the default setting for each cycle Default Setting A Display Cycle Borge Time Spin Speed y Sensing Motion Temperature PoE Load Wash Wash Soil Extra Auto Pre Level Rinse Soak Wash Lightly soiled High Express p g ne h clothing and Warm Medium Normal asi Tap Cold small loads Cold Low Heavy o R of cotton Ti linen towels xtra l ig Gold Clegn shirts sheets Tap Cold Medium i jeans mixed Low loads Delicates blouses nylons sheer or Warm Low Heavy lacy garments Tap Cold No J Light Tap Cold Rinse and Loads that E High Spin only need to Medium P be rinsed NOTE To protect your ga
16. OF OF SALE a defective appliance will receive free repair or replacement at option of seller To arrange for warranty service call 1 800 4 MY HOME 1 800 469 4663 This warranty applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household purposes This warranty covers ONLY defects in material and workmanship and will NOT pay for 1 Expendable items that can wear out from normal use including but not limited to filters belts screw in base light bulbs and bags A service technician to instruct the user in correct product installation operation or maintenance A service technician to clean or maintain this product Damage to or failure of this product if it is not installed operated or maintained according to all instructions supplied with the product Damage to or failure of this product resulting from accident abuse misuse or use for other than its intended purpose Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as provided herein Implied warranties including warranties of merchantability or fit
17. a complete stop before reaching inside Failure to follow this warning can cause serious injury fire electric shock or death A WARNING Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures Installation instructions are packed in the washer for the installer s reference If the washer is moved to a new location have it checked and reinstalled by a qualified service technician Failure to follow this warning can cause serious injury fire electric shock or death Do not under any circumstances cut or remove the third ground prong from the power cord Failure to follow this warning can cause serious injury fire electric shock or death For personal safety this appliance must be properly grounded Failure to follow this warning can cause serious injury fire electric shock or death The power cord of this appliance is equipped with a 3 prong grounding plug which mates with a standard 3 prong grounding wall outlet to minimize the possibility of electric shock hazard from this appliance This washer must be plugged into a 120VAC 60Hz grounded outlet Failure to follow this warning can cause serious injury fire electric shock or death e Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded Failure to follow this warning can cause serious injury fire electric shock or death Where a standard 2 prong wall outlet is encountered i
18. aa For best results a low sudsing HE High Efficiency Use amp Care Guide Detergent made for high efficiency washers must be used he English Model 796 4116 kenmore Front Loading Automatic Washer color number MFL68639704 MFL68639704 Sears Brands Management Corporation Hoffman Estates IL 60179 U S A www kenmore com www sears com Gis TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONG cccceeee 3 5 GROUNDING REQUIREMENTS cccccsccssscssssssssees 5 FEATURES AND BENEFITS Key Parts and Components ssssssssssssssssessssessssessssecseseeees 6 Included Accessories 6 Optional ACCeSSOLICS cssssssssesesseeseecsssssssssssesseseesessessenees 6 INSTALLATION REQUIREMENTS Key Dimensions and Specifications ccsscssseseessseseees 7 Choose the Proper Location cssscssssssscsssscssessscessesesees 7 FIQOTING sisesstencasecctsctednsederstyscuceeveessaieitessudeacesnursesusyatecesoceseuseans 7 CIS GLONGOS E EET TA T 7 INSTALLATION INSTRUCTIONS Unpacking and Removing Shipping Bolts csssseesees 8 Connecting the Water Lines ssccsscsssscsssscessscsseseesees 9 Connecting the Drain Hose cssecsseessscecessesessesessseeeees 10 Connecting to the Power Supply uuu ssssscssssscsssesseesseeees 10 Leveling the Washer csssscsescssssecssssssssessessssssssssessesesses 1 Installation of Non Skid Pads optional sssssseeeeees 1
19. ages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS A WARNING To reduce the risk of fire electric shock or injury to persons when using this appliance follow basic precautions including the following Before use the washer must be properly installed as described in this manual Do not wash articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances as they give off vapors that could ignite or explode Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the washer turn ON all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children Before the washer is removed from servic
20. ailure to properly secure the drain hose can result in flooding and property damage Do not install the end of the drain hose lower than 29 in 73 7 cm or higher than 96 in 243 8 cm above the bottom of the washer The drain must be installed in accordance with any applicable local codes and regulations e Make sure that the drain hose is not stretched pinched crushed or kinked NOTE A drain hose extension kit is available if the drain hose is not 7 long enough Do not extend the Quy S drain hose more than 6 feet as o gt this will cause poor draining P N 5215ER2002K which will result in poor wash and spin performance Drain Hose Extension Option 1 Standpipe Drain Hose Install the end of the drain hose into the elbow bracket Do not extend the drain hose more than 4 inches past the end of the elbow bracket Use a tie strap to secure the drain hose in place NOTE Total height of the hose end should not exceed 96 in 243 8 cm from the bottom of the washer The drain hose should be inserted no more than 8 12 inches into the standpipe Inserting the hose more than 8 12 inches can cause mold or microorganisms to spread to the inside of the washer If the water valves and drain are built into the wall fasten the drain hose to one of the water hoses with the tie strap ribbed side on inside Tie Strap Option 2 Laundry Tub
21. as described below Colors Sort articles by color Wash dark clothes together in a separate load from light colors or whites Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes Soil Level Wash heavily soiled clothing together Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing Fabric Type Delicate articles should not be mixed with heavier or sturdier fabric types Washing delicates in a load with heavy fabrics can result in damage to the more delicate fabrics Washing heavier fabrics in a delicate load can result in poor wash performance for the heavier fabrics and possible damage to the delicates Lint Type Some fabrics attract and bind lint to them while others give off lint in the laundry process Avoid mixing these lint collectors and lint producers in the same load Mixing these fabrics will result in pilling and linting on the lint collectors For example lint collector knit sweater lint producer terry cloth towels 16 Loading the Washer Check all pockets to make sure that they are empty Items such as clips matches pens coins and keys can damage both your washer and your clothes Close zippers hooks and drawstrings to prevent these items from snagging or tangling on other clothes Pretreat heavily stained areas for best results Combine
22. different chime will sound and the LED will not come on if the selection is not allowed Q ADD DETERGENT Add High Efficiency HE detergent to the detergent dispenser drawer For proper wash performance always measure the detergent using the measurements provided by the detergent manufacturer 6 BEGIN CYCLE Press the START PAUSE button to begin the cycle The door will START PAUSE lock and the washer will briefly tumble the load without water to measure its weight Once the weight of the load is measured the washer will begin the selected wash cycle Pressing the START PAUSE button during the cycle will pause the cycle and the door will unlock Press the START PAUSE button again to resume the wash cycle HOW TO USE Ms CYCLE GUIDE The cycle guide below shows the default settings available options and recommended fabric types for each cycle Allowable modifier adjustments are shown below the default setting for each cycle Normal Heavy Duty NOTE Fabric or Load Type Cotton linen towels shirts sheets jeans mixed loads Large items such as blankets and comforters Heavily soiled cotton fabrics Heavily to normally soiled white cottons Display Time Min Load Sensing Motion Soil Level Wash Temperature Extra High Medium Low No Spin Spin Speed Hot Tap Cold Cold Hot Tap Cold Cold Hot Tap Cold Cold Warm Extra High Tap Cold Medium Low Cold No Spin
23. display To drain the water press POWER then press the SPIN SPEED button without selecting a cycle This is normal The washer adjusts cycle time auto matically to provide optimal results for the selected cycle The time remaining shown in the display is only an estimate Actual time may vary Use only High Efficiency HE detergent in accordance with the manufacturer s instructions Run the CLEAN WASHER cycle regularly Be sure to wipe around and under the door seal frequently See Care and Cleaning of the Inte rior Clean around door seal glass to prevent odor Always remove items from the washer as soon as the cycle is complete When washing large loads do not overstuff the drum The washer can be fully loaded but the drum should not be tightly packed and the door should close easily Hot water rinse can set wrinkles in garments Check the inlet hose connections TROUBLESHOOTING GUIDE WM BEFORE CALLING FOR SERVICE continued Your washing machine is equipped with an automatic error monitoring system to detect and diagnose problems at an early stage Possible Cause Solutions Water in the washer Drain hose is kinked pinched or clogged Make sure the drain hose is free of clogs kinks drains slowly or not at etc and is not pinched behind or under the all or the washer display shows The drain pump filter is clogged Clean the drain pump filter See Maintenance in the Care and Cleaning sec
24. e Follow the manufacturer s instructions for proper use of bleach eTo avoid damaging the gasket NEVER use undiluted bleach to clean the gasket Removing Mineral Buildup If you live in an area with hard water mineral scale can form on internal components of the washer Use of a water softener is recommended in areas with hard water Use a descaler such as Washer Magic to remove visible mineral buildup After descaling always run the CLEAN WASHER cycle before washing clothing Do NOT use steel wool or abrasive cleaners CARE AND CLEANING ME REGULAR CLEANING continued Storing the Washer 5 Press the POWER button then press the SPIN SPEED button without selecting a cycle Press the START PAUSE button to activate the drain pump This will expel some of the antifreeze leaving enough to protect the washer from damage If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures perform the following steps to protect the washer from damage Unplug the power cord dry the drum interior with a soft Q Turn OFF the water supply cloth and close the door o Disconnect hoses from water supply and drain water Refer to the instructions below to clean and dry the from hoses dispenser drawer Plug the power cord into a properly grounded 8 Store the washer in an upright position electrical outlet To remove the antifreeze from the washer after Add 1 gallon
25. e button for the desired modifier until the indicator light for the desired value is lit The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency Due to the high efficiency nature of this product water levels may be much lower than expected This is normal operation and cleaning rinsing performance will not be compromised Load Sensing Wash Rinse NOTE To protect your garments not every wash temperature spin speed soil level or option is available with every cycle A chime will sound and the LED will not light if a selection is not allowed Hot Extra High Heavy X Connect Warm High Cool Medium Normal Cold Low Tap Cold No Spin Light Wash Temp Spin Speed Soil Level Chime All Cold Rinses SPIN sPEED Q Wash TEMP Wash Temp selects the wash and rinse temperature combination for the selected cycle Press the Wash Temp button until the indicator light for the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Warm rinses are regulated at approximately 86 F 30 C Warm rinses leave the clothes dryer than cold rinses but will result in increased energy consumption and greater wrinkling of clothes Cold rinses use less energy The actual rinse temperature depends on the temperature of the cold water at the faucet
26. e or discarded remove the door to prevent children from climbing inside Do not install or store the washer where it will be exposed to the weather or freezing temperatures Do not tamper with controls Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual We strongly recommend that any service be performed by a qualified technician See Installation Instructions for grounding requirements e ALWAYS follow the fabric care instructions supplied by the garment manufacturer Do not place items exposed to cooking oil in your washer Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire Use fabric softeners or products to eliminate static only as recommended by the manufacturer This washer is not designed for maritime use or for mobile installations such as in RVs aircraft etc e Turn OFF the water faucets and unplug the washer if the machine is to be left for an extended period of time such as during vacations Packaging material can be dangerous for children There is a risk of suffocation Keep all packaging from children e Always check the inside of the washer for foreign objects before loading laundry Keep the door closed when not in use Warning This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands afte
27. er Always measure the detergent amount While HE detergents are designed for this type of washing machine be careful when measuring the detergent For most normal loads no more than 1 4 to 2 of cap or scoop of HE detergent should be used NOTE Extra care must be exercised when using 2X and 3X concentrated detergents because even a little bit extra can contribute to the problems mentioned above NOTE Detergents designated as HE compatible may not provide optimal results Detergent Amount For proper wash performance always measure the detergent using the measurements provided by the detergent manufacturer Filling the Dispenser To add detergent bleach and fabric softener to the automatic dispenser Q Open the dispenser drawer 2 Load the laundry products into the appropriate compartments 3 Close the drawer before starting the cycle NOTE It is normal for a small amount of water to remain in the bleach and softener compartments at the end of the cycle IMPORTANT Do not place or store laundry products such as detergent bleach or liquid fabric softener on top of your washer or dryer Wipe up any spills immediately These products can damage the finish and controls BE MAGNETIC DOOR PLUNGER Safely and conveniently secure the door slightly ajar with the magnetic door plunger This will promote air circulation and allow the interior of the machine to dry To use this feature remove the clean la
28. f your floor has too much flex you may need to reinforce it to make it more rigid A floor that is adequate for a top loading washer may not be rigid enough for a front loading washer due to the difference in the spin speed and direction If the floor is not solid your washer may vibrate and you may hear and feel the vibration throughout your house INSTALLATION INSTRUCTIONS WY UNPACKING AND REMOVING SHIPPING BOLTS When removing the washer from the carton base be sure to remove the foam drum support in the middle of the carton base See drawing below If you must lay the washer down to remove the base packaging materials always protect the side of the washer and lay it carefully on its side DO NOT lay the washer on its front or back To prevent internal damage during transport the washer is equipped with four shipping bolts and plastic retainers IMPORTANT These shipping bolts and retainers MUST NOT be removed until just before moving the washer into its final position These bolts and retainers MUST be removed before operating the washer e Failure to remove shipping bolts and retainers may cause severe vibration and noise which can lead to permanent damage to the washer NOTE The power cord is secured to the back of the Shipping Bolts 1 Starting with the bottom two shipping bolts use the wrench included to fully loosen all four shipping bolts by turni
29. g the Washer in the Installation Instructions Make sure that the floor is solid and does not flex See Flooring in the Installation Requirements Check hoses Check and tighten hose connections Unclog drain pipe Contact a plumber if necessary Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain It should be inserted about 8 12 inches into the standpipe Inspect door glass periodically to make sure there is no buildup of residue or other foreign matter Follow cleaning instructions Only use detergent with the High Efficiency HE logo See Detergent Use in the How to Use section Washer will not turn ON Door will not unlock when cycle is stopped or paused Wash cycle time is longer than usual Musty or mildewy odor in washer TROUBLESHOOTING GUIDE WM BEFORE CALLING FOR SERVICE continued Possible Cause Soltions O Bleach or softener dispensed too soon Bleach or softener was added directly to the wash load in the drum Washer was not unloaded promptly Clothes were not properly sorted Power cord is not properly plugged in House fuse is blown circuit breaker has tripped or power outage has occurred House fuse is blown circuit breaker has tripped due to multiple appliances on one outlet Interior temperature of washer is too high Water level in washer is too high The washer automatically adjusts the wash time for the amount of laundry wa
30. he life of your new product Here s what the Agreement includes Parts and labor needed to help keep products operating properly under normal use not just defects Our coverage goes well beyond the product warranty No deductible no functional failure excluded from coverage real protection e Expert service by a force of more than 10 000 authorized Sears service technicians which means someone you can trust will be working on your product Unlimited service calls and nationwide service as often as you want us whenever you want us No lemon guarantee replacement of your covered product if four or more product failures occur within twelve months Product replacement if your covered product can not be fixed e Annual Preventive Maintenance Check at your request no extra charge Fast help by phone we call it Rapid Resolution Phone support from a Sears representative on all products Think of us as a talking owner s manual Power surge protection against electric damage due to power fluctuations 250 food loss protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer Rental reimbursement if repair of your covered product takes longer than promised 25 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that
31. he wash and rinse cycles ME BEFORE CALLING FOR SERVICE If your washer does not function properly or does not function at all check the following before you call for service Possible Cause Solutions Rattling and clanking noise Thumping sound Vibrating noise Water leaking around washer Excessive sudsing Foreign objects such as keys coins or safety pins may be in drum or pump Heavy wash loads may produce a thumping sound Washer load may be out of balance Washing shoes or tightly tangled clothes Shipping bolts and or packaging materials were not removed Wash load may be unevenly distributed in the drum Not all leveling feet are resting firmly and evenly on the floor Floor not rigid enough Inlet hose connection is loose at tap or washer House drain pipes are clogged Drain hose has come out of drain Drain hose is not inserted far enough Door glass is dirty Too much detergent or incorrect detergent 28 Stop washer check drum and drain filter for foreign objects If noise continues after washer is restarted call for service This is normal If sound continues washer is probably out of balance Stop and redistribute wash load Pause the cycle and redistribute the load after the door unlocks See the UNPACKING AND REMOVING SHIP PING BOLTS section in the installation require ments Pause the cycle and redistribute the load after the door unlocks See Levelin
32. hing compartment materials after the washer is unpacked Children to avoid the danger of children or small animals might use them for play Cartons covered with rugs getting trapped inside Failure to do so can result in bedspreads or plastic sheets can become airtight serious personal injury or death chambers Failure to comply with these warnings could result in serious personal injury GROUNDING REQUIREMENTS IMPORTANT Please read carefully TO CONNECT ELECTRICITY GROUNDING INSTRUCTIONS A This appliance must be grounded In the event of WARN l NG malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least Improper connection of the equipment grounding resistance for electric current This appliance is equipped conductor can result in risk of electric shock Check with a cord having an equipment grounding conductor with a qualified electrician or service technician and grounding plug The plug must be plugged into if you are in doubt as to whether the appliance an appropriate outlet that is properly installed and is properly grounded Do not modify the plug grounded in accordance with all local codes provided with the appliance If it does not fit the and ordinances outlet have a proper outlet installed by a qualified electrician Failure to follow these warnings can cause serious injury fire electric shock or death 3 prong grounding type receptacle 4 Ensure proper
33. his warning can cause serious injury fire electric shock or death The washer must be installed and electrically grounded by a qualified service technician in accordance with local codes to prevent shock hazard and assure stability during operation The washer is heavy Two or more people may be needed to install and move the appliance Failure to do so can result in damage to property or serious bodily injury Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions Failure to follow this warning can cause serious leak damage eTo reduce the risk of electric shock do not install the washer in humid spaces Failure to follow this warning can cause serious injury fire electric shock or death IMPORTANT SAFETY INSTRUCTIONS A WARNING RISK TO CHILDREN Do not allow children to play on or in the washer Close Keep laundry products out of children s reach To supervision of children is necessary when the washer is prevent personal injury observe all warnings on used near children As children grow teach them the product labels Failure to comply with these warnings proper safe use of all appliances Failure to comply with could result in serious personal injury these warnings could result in serious personal injury Before your washer is removed from service or Destroy the carton plastic bag and other packing discarded remove the door to the was
34. ining START PAUSE BUTTON Press this button to start the selected cycle If the washer is running use this button to pause the cycle without losing the current settings NOTE If you do not press the START PAUSE button within four minutes of selecting a cycle the washer automatically turns OFF NOTE To protect your clothing not all settings are available on all cycle selections HOW TO USE WN OPERATING THE WASHER SORT LAUNDRY AND LOAD WASHER Sort laundry by fabric type soil level color and load size as needed Open the door and load selected items into the washer TURN ON THE WASHER Press the POWER button to turn ON the washer The lights POWER around the cycle selector knob will illuminate and a chime will sound Normal N a Express Wash 3 SELECT A CYCLE suv E NA i cota cean Turn the cycle selector knob in either direction to select the Heavy Duty ge Delicates desired cycle The preset Wash Temperature Spin Speed Soil Level and Option settings for that cycle will be shown Whites my gt SY fp me Rinse amp Spin 4 SELECT CYCLE MODIFIERS amp OPTIONS Default settings for the selected cycle can now be changed if desired Use the cycle modifier buttons NOTE To protect your fabrics not all modifiers are available on all cycles Cycle options can also be added by using the option buttons NOTE Not all options are available on all cycles A
35. is the pump filter counterclockwise to remove Remove any lint and foreign objects from the pump filter Insert pump filter back into opening and twist clockwise to secure Be sure to close the drain pump filter access panel 26 Kenmore Connect System Should you experience any problems with your If you experience problems with your washer call washing machine it has the capability of transmitting eee Only use the Kenmore once data via your telephone to the Kenmore Connect System feature when instructed to do so by the Team This gives you the capability of speaking Kenmore Connect Team The transmission sounds that directly to our specially trained technicians The you aol hear are normal and sound similar to a fax technician records the data transmitted from your macnne machine and uses it to analyze the issue providing a Kenmore Connect cannot be activated unless your fast and effective diagnosis washing machine is turned on by pressing the POWER button If your washing machine is unable to turn on then troubleshooting must be done without using Kenmore Connect HE Using the Kenmore Connect System First call 1 800 4 MY HOME 1 800 469 4663 If the number of the phone you are using is on file and is associated with your washing machine you will be quickly relayed to a Kenmore Connect Team agent Only use the Kenmore Connect feature when instructed to do so by the Kenmore Connect Team agent AT HOLD the mo
36. ness for a particular purpose are limited to one year or the shortest period allowed by law Seller shall not be liable for incidental or consequential damages Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or limitation on the duration of implied warranties of merchantability or fitness so these exclusions or limitations may not apply to you This warranty applies only while this appliance is used in the United States This warranty gives you specific legal rights and you may also have other rights which vary from state to state Sears Brands Management Corporation Hoffman Estates IL 60179 31 Get it fixed at your home or ours Your Home For troubleshooting product manuals and expert advice managemylife www managemylife com For repair in your home of all major brand appliances lawn and garden equipment or heating and cooling systems no matter who made it no matter who sold it For the replacement parts accessories and owner s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com www sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts amp Repair Service
37. ng them counterclockwise washer with a shipping bolt to help prevent operation with shipping bolts in place 2 Remove the bolt assemblies by wiggling them slightly while pulling 3 Locate the four hole caps included in the accessory pack and install them in the shipping bolt holes NOTE Save the bolt assemblies for future use To prevent damage to internal components DO NOT transport the washer without reinstalling the shipping bolts Foam Tub Support INSTALLATION INSTRUCTIONS E CONNECTING THE WATER LINES e IMPORTANT Use new hoses when installing the washer Do NOT reuse old hoses IMPORTANT Use ONLY the inlet hoses provided with this washer Aftermarket hoses are not guaranteed to fit or function correctly Other hoses may not tighten correctly and could cause leaks Subsequent damage to product or property will not be covered under the terms of the product warranty Water supply pressure must be between 14 5 psi and 116 psi 100 800 kPa If the water supply pressure is more than 116 psi a pressure reducing valve must be installed Periodically check the hose for cracks leaks and wear and replace the hose if necessary Make sure that the water lines are not stretched pinched crushed or kinked The washer should never be installed or stored ina location subject to freezing temperatures Damage to the water
38. of nontoxic recreational vehicle RV storage run the EXPRESS WASH cycle Do not add antifreeze to the empty wash drum and close the door laundry to this cycle Cleaning the Dispenser The dispenser should be cleaned periodically to remove buildup of detergent and other laundry products that can cause the dispenser not to dispense the laundry product properly HFJ Press down the lock tab located between the bleach and softener compartments and slide the drawer out 3 Remove the liquid detergent box softener and bleach inserts from their compartments 4 Clean the dispenser compartments and inserts with warm soapy water 24 CARE AND CLEANING WN MAINTENANCE Cleaning the Water Inlet Filters If the washer does not fill properly an error message will show on the display The inlet valve filter screens could be plugged by hard water scale sediment in the water supply or other debris NOTE The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply Operating the washer with these filters removed could cause a valve to fail to open resulting in flooding and or property damage Oiun OFF both water faucets completely Unscrew the hot and cold water lines from the back of the washer IMPORTANT ONLY use the inlet hoses provided with this laundry product Aftermarket hoses a
39. ollow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation All four leveling feet must rest solidly on the floor Rock the washer from corner to corner to make sure that all four leveling feet are in firm and even contact with the floor Level Leveling Feet eee Leveling Feet 1 Position the washer in its final location taking special care not to pinch strain or crush the water and drain lines Place a level across the top of the washer 2 Loosen the locknuts on all four leveling feet with the wrench until you can adjust the feet wrench appearance may vary Use the wrench to turn the feet clockwise to raise the washer and counterclockwise to lower the washer Using a level to check adjust the feet until the washer is level from side to side and front to back Make sure that all four feet are in firm contact with the floor NOTE If you are installing the washer on the optional pedestal the washer s leveling feet should be fully retracted Use the leveling feet on the pedestal to level the washer Tighten all 4 lock nuts securely using the wrench 3 Once the washer is level from side to side and front to back use the adjusting
40. ousehold detergent Immediately wipe off any spills with a soft damp cloth IMPORTANT Do not use solvents cleaning alcohols or simi lar products Never use steel wool or abrasive cleaners because they can damage the surface Care and Cleaning of the Interior Use a towel or soft cloth to wipe around the washer door opening door seal and door glass These areas should be kept clean to ensure a watertight seal Be sure to wipe under the inside rubber seal to remove any moisture or soil Always remove items from the washer as soon as the cycle is complete Leaving damp items in the washer can cause wrinkling color transfer and odor Run the CLEAN WASHER cycle once a month or more often if needed to remove detergent buildup and other residue Clean Washer Q 3 Remove any clothing in the drum Open the dispenser drawer Add liquid chlorine bleach or another drum cleaner designed specifically for cleaning front load washers If using liquid chlorine bleach Add liquid chlorine bleach to the bleach compartment of the drawer NOTE Do not exceed the maximum fill line and do not pour undiluted liquid bleach directly into the wash drum If using powder cleaner Remove the liquid detergent cup and add powder cleaner to the main wash compartment of the dispenser drawer If using tablet cleaner Add tablet cleaner directly to the wash drum NOTE Do not add tablet cleaner to the dispenser drawer Do not add any la
41. r handling IMPORTANT SAFETY INSTRUCTIONS A WARNING To reduce the risk of fire electric shock or injury to persons when using this appliance follow basic precautions including the following e Unplug the washer before cleaning to avoid the risk of electric shock e Never use harsh chemicals abrasive cleaners or solvents to clean the washer They will damage the finish Do not put oily or greasy rags or clothing on top of the washer These substances give off vapors that could ignite the materials Do not wash items that are soiled with vegetable or cooking oil These items may contain some oil after laundering and may catch fire Disconnect this appliance from the power supply before attempting any user maintenance Turning the controls to the OFF position does not disconnect this appliance from the power supply Failure to follow this warning can cause serious injury fire electric shock or death Do not combine detergents fabric softeners and or other laundry products from different manufacturers for use in a load unless specified on the fabric label Do not mix chlorine bleach with ammonia or acids such as vinegar Follow package directions when using laundry products Incorrect usage can produce poisonous gas resulting in serious injury or death Do not reach into the washer while parts are moving Before loading unloading or adding items push in the cycle selector knob and allow the drum to coast to
42. re not guaranteed to fit or function correctly Other hoses may not tighten correctly and could cause leaks Subsequent damage to product or property will not be covered under the terms of the product warranty 25 Carefully remove the filters from the water valves and soak them in white vinegar or a lime scale remover following the manufacturer s instructions Be careful not to damage the filters while cleaning 3 Rinse thoroughly before reinstalling Press the filters back into place 0 Before reattaching the hoses flush the hoses and water lines by running several gallons of water through the hoses and into a bucket or drain HR MAINTENANCE continued Cleaning the Drain Pump Filter Your Washer is equipped with a filter that helps prevent excess lint and foreign objects like buttons keys and coins from causing damage to the pump If the washer fails to drain properly unplug the washer and allow the water to cool if necessary before proceeding Q Open the drain pump filter access panel Remove the plug from the drain hose and allow the water to drain completely NOTE If there is a large amount of water in the drum you may have to empty your container several times Pump Filter Drain Hose O unclip the drain hose and pull it out Place the end of the drain hose into a shallow pan or a floor drain Make sure not to pull the hose out too far or it may not drain properly Or
43. rments not every wash temperature spin speed soil level or option is available with every cycle A chime will sound and the LED will not light if the selection is not allowed The washer automatically adjusts the wash time for the amount of laundry water pressure water heating time and other operating conditions These cycles use various wash motions to enhance cleaning and or fabric care performance The wash motions may sound different at different stages of the wash cycle This is normal 15 HOW TO USE MM SORTING WASH LOADS Fabric Care Labels Many articles of clothing include a fabric care label Using the chart below adjust the cycle and option selections to care for your clothing according to the manufacturer s recommendations Fabric Care Labels Machine wash cycle OUD Normal Permanent press T Gentle wrinkle resistant delicate Bt ag Hand wash Donotwash Do not wring Water temperature Hot Warm le Ih Any bleach Only non chlorine bleach when needed when needed Cold cool Bleach symbols Do not bleach Grouping Similar Items For the best washing results and to reduce the possibility of damage to clothing care should be taken to sort the clothing into loads that are made up of similar items Mixing different fabric types and or soil levels can result in poor wash performance color transfer or discoloration fabric damage or linting Fabrics should be sorted into groups
44. s add the cleaner to the main wash compartment of the dispenser drawer Place tablet cleaners directly into the drum Press the START PAUSE button to start the cycle After the cycle has ended secure the door slightly ajar with the door magnet This will promote air circulation and allow the interior of the machine to dry To use this feature close the door just until it contacts the door magnet NOTE Do NOT use this cycle with clothes and do NOT add detergent or fabric softener AUTO SOAK Use the Auto Soak option to presoak Auto Soak garments to help remove difficult spots or stains on fabric This option provides a 30 minute presoak prior to the start of the selected cycle At the end of the presoak time the selected cycle will use the same water oo 22 CARE AND CLEANING WARNING To reduce the risk of fire electric shock or injury to persons read and follow this entire Use amp Care Guide including the Important Safety Instructions before operating this washer e Unplug the washer before cleaning to avoid the risk of electric shock Failure to follow this warning can cause serious injury fire electric shock or death e Never use harsh chemicals abrasive cleaners or solvents to clean the washer They will damage the finish BE REGULAR CLEANING Cleaning the Exterior Proper care of your washer can extend its life The outside of the machine can be cleaned with warm water and a mild nonabrasive h
45. sed automatically at the proper time during the wash cycle Do not add powdered or liquid color safe bleach to this compartment The bleach compartment is designed to dispense liquid chlorine bleach only Powdered or liquid color safe bleach will not dispense properly e Always follow the manufacturer s recommendations when adding bleach Do not exceed the maximum fill line since this can cause the bleach to be dispensed immediately causing damage to fabrics Using too much bleach can damage fabrics Never pour undiluted liquid chlorine bleach directly onto the load or into the drum Fabric damage can occur Fabric Softener Compartment This compartment holds liquid fabric softener which is automatically dispensed during the final rinse cycle Never exceed the manufacturer s recommendations when adding softener Using too much fabric softener can result in buildup in clothing and the washer Either powdered or liquid fabric softener may be used e Always follow the manufacturer s recommendations when adding fabric softener Do not exceed the maximum fill line Using too much fabric softener may stain clothes e Dilute concentrated fabric softeners with warm water Do not exceed the maximum fill line Never pour fabric softener directly onto the load or into the drum HOW TO USE WE DETERGENT AND DISPENSER USE A Word About Detergents High Efficiency HE detergents produce fewer suds dissolve more efficien
46. t is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Failure to follow this warning can cause serious injury fire electric shock or death Do not install on carpet Install the washer on a solid floor Failure to follow this warning can cause serious leak damage Do not remove the grounding prong Do not use an adapter or extension cord Plug into a grounded 3 prong outlet Failure to follow these warnings can cause serious injury fire electric shock or death The washer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires e Never unplug your washer by pulling on the power cord Always grip plug firmly and pull straight out from the outlet Failure to follow this warning can cause serious injury fire electric shock or death e Immediately repair or replace all power cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage along its length or at either end Consult with a qualified service technician Failure to follow this warning can cause serious injury fire electric shock or death When installing or moving the washer be careful not to pinch crush or damage the power cord Failure to follow t
47. ter pressure water heating time and other operating conditions Incorrect or too much detergent has been used Inside of drum was not cleaned prop erly Washer not unloaded promptly Washer overloaded Hot and cold water inlet hoses are reversed 29 Dispenser compartment is overfilled causing bleach or softener to dispense immediately Dispenser drawer closed too quickly causing bleach or softener to dispense immediately Laundry chemicals must be loaded into the dispenser Always remove items from the washer as soon as possible after the cycle is complete Always wash dark colors separately from light colors and whites to prevent discoloration Never wash heavily soiled items with lightly soiled items Make sure that the plug is plugged securely into a grounded 3 prong 120 VAC 60 Hz outlet Reset circuit breaker or replace fuse Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Reset circuit breaker or replace fuse If more than one appliance is connected to the outlet call an electrician to have an additional circuit installed The washer door has a safety feature to prevent personal injury For example if the washer is paused during the hot wash stage of a cycle the interior temperature of the drum will be very hot so the door will not unlock This is normal Allow the washer to cool until the DOOR LOCK indicator turns OFF on the
48. tion Drain discharge is more than 96 inches Adjust or repair drain Maximum drain height is above bottom of washer 96 inches Washer fills with water Water supply faucets are not open fully Make sure that the water faucets are fully open high i ns all or Water line hoses are kinked pinched or Make sure the hoses are not kinked or pinched e CIspiay shows crushed Be careful when moving the washer during cleaning and maintenance Water inlet filters are clogged Clean the inlet filters See Maintenance in the Care and Cleaning section Water supply pressure to faucet or house is Check another faucet in the house to make sure too low that household water pressure is adequate and flow is not restricted Water supply connected with leak limiting Hoses designed to limit leaks can trip falsely hoses and prevent the washer from filling The use of leak limiting hoses is not recommended Cycle won t start or the The door is not closed properly Make sure that the door is closed properly and display shows press the START PAUSE button After starting a cycle it may take a few moments before the drum begins to turn or spin The washer will not operate unless the door is locked If the door is closed and locked and the open door error message is displayed call for service The display shows Load is too small Add 1 or 2 similar items to help balance the load Load is out of balance The washer has an imbalance detection
49. tly to improve washing and rinsing performance and help to keep the interior of your washer clean Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes cycle failure and machine damage Cc gt SS Maximum a _ Normal Load Amount Liquid Detergent Powdered Detergent For proper wash performance always measure the detergent using the measurements provided by the detergent manufacturer The normal amount of HE detergent needed for average loads is less than 2 of the recommended maximum Use less detergent for soft water light soil or smaller loads Never use more than the maximum amount recommended by the detergent manufacturer Designed to use only High Efficiency HE detergent a IMPORTANT Your washing machine is designed for use with only High Efficiency HE detergents HE detergents are formulated specifically for front load washers and contain suds reducing agents Always look for the HE symbol when purchasing detergent IMPORTANT Not all detergents are the same Pay careful attention to the amount of detergent used to avoid oversudsing poor rinsing and detergent buildup in clothing and residue buildup that can contribute to odors in the machine NEVER use a cup or scoop other than the one supplied by the manufacturer of the detergent you are using Never use more than the maximum amount of detergent recommended by the manufactur
50. ture etc also affect the length of estimated time vs actual time Q LOAD SENSING INDICATOR At the beginning of cycles that use the load sensing feature the LOAD SENSING light will blink while the load size is being measured Once the size has been determined the control adjusts the cycle for optimum performance Estimated time remaining will not display until the load size has been determined and may be different for each load CYCLE STATUS INDICATOR These status LEDs illuminate to indicate which stage of the cycle is currently running A blinking light indicates the active stage of the cycle When that stage is complete the light will remain steady DOOR LOCK INDICATOR 19 Indicates that the door is locked The washer door will lock while the washer is operating The door can be unlocked by pressing START PAUSE to pause the washer NOTE lf the temperature in the washer is too high the door cannot be unlocked until the washer has cooled eif the water level is too high the door will not unlock To drain the water press POWER then press the SPIN SPEED button without selecting a cycle Press START PAUSE and the water will drain and the clothes will spin out Do not try to force the door open as it will damage the door HOW TO USE WE CYCLE MODIFIER BUTTONS Each cycle has default settings that are selected automatically You may also customize these settings using the cycle modifier buttons Press th
51. unctions press and hold the button for five seconds The LED will blink when the secondary option is selected Both options cannot be selected together Q If the selected option is not allowed for the selected cycle the chime will sound twice to alert you and the LED will not illuminate Press the START PAUSE button to start the cycle After a brief delay the door will lock and the cycle will begin NOTE To protect your garments not every option is available with every cycle NOTE If the START PAUSE button is not pressed within four minutes the control will shut off and the settings will be lost DELAY START Once you have selected the cycle and Delay Start other settings press this button to delay the start of the wash cycle Each press of the button increases the delay time by one hour for up to 19 hours Once the desired delay time is set press the START PAUSE button to start the delay time EXTRA RINSE This option will add an extra rinse to l Extra Rinse the selected cycle Use this option to help ensure the removal of detergent or bleach residue from fabrics PRE WASH Select this option to add a 15 minute l Pre Wash prewash rinse and spin cycle to the chosen cycle This is especially useful for heavily soiled items 21 HOW TO USE WN SPECIAL FUNCTIONS CONTROL LOCK Use this option to disable the controls Control Lock The washer can only be locked during a cycle This feat
52. undry detergent or fabric softener to the drawer when using CLEAN WASHER O Turn ON the washer and press the CLEAN WASHER button Selecting any other cycle after Clean Washer has been selected will cancel the Clean Washer cycle After the cycle ends open the door and allow the drum interior to dry completely NOTE Run the Clean Washer cycle once a month If a mildewy or musty smell is present run the Clean Washer cycle once a week for three consecutive weeks 23 Door Seal and Glass Cleaning Due to the location and nature of the door seal some detergent and soil residue may build up on the door glass and seal Periodic cleaning with a bleach solution can help remove buildup and stains and can help sanitize the seal to prevent odors NOTE Wear rubber gloves and eye protection while performing the following procedure Dilute cup 177 ml liquid chlorine bleach in 1 Use this solution to wipe down all surfaces of the gasket and door glass to remove any deposits Be sure to fold back the lip of the gasket to get under the inner edge where residue gallon 3 8 L of warm hot water can build up 3 Dry the gasket and glass with a dry cloth Q To allow the gasket to dry completely secure the door slightly ajar with the door magnet This will promote air circulation and allow the interior of the machine to dry To use this feature close the door just until it contacts the door magnet NOTE
53. undry then posi tion the door so that the door is almost closed When the magnetic door plunger comes into contact with the metal washer cabinet it will secure the door slightly open allowing the interior of the washer to dry HOW TO USE WE TIME AND STATUS DISPLAY The time and status display shows the estimated time remaining cycle progress and door lock status Wash Rinse D Load Sensing Hot Warm Cool Cold Tap Cold Extra High High Medium Low No Spin X Connect Loud Soft Oi Wash Temp Spin Speed Soil Level Chime All Cold Rinses ESTIMATED TIME REMAINING When the START PAUSE button is pressed the washer will automatically detect the load size for cycles that use load sensing The control will then optimize the wash and rinse times based on the se lected cycle modifiers and options When the load size has been determined the display will change from dashes to the estimated time for that cycle For non load sensing cycles the estimated time will display when the cycle is selected NOTE The time shown is only an estimate For example the time displayed may pause for a period of time while the machine is heating the water or balancing the load Under certain conditions the machine can pause for extended periods of time e Estimated time is based on normal operating conditions Several external factors load size room temperature incoming water tempera
54. ure can prevent children from changing cycles or operating the machine Once set the controls remain locked and Control Lock must be turned OFF before the controls can be used again Once the washer has shut off the power button will allow the machine to be turned ON but the controls will still be locked When the controls are locked the Control Lock LED will illuminate and CL will display alternately with the estimated time remaining To activate the Control Lock press and hold the CONTROL LOCK button for three seconds CLEAN WASHER Detergent residue can build up in the l Clean Washer wash drum over time and can lead to a mildewy or musty smell The Clean Washer cycle is specially designed to remove this buildup using bleach or another cleaner designed specifically for cleaning front load washers Run the Clean Washer cycle once a month or more often under heavy use conditions or if odor is present See complete instructions in the CARE AND CLEANING section Turn ON the washer and press the CLEAN WASHER button Selecting any other cycle after Clean Washer has been selected will cancel the Clean Washer cycle 2 Fill the bleach dispenser to the MAX line with liquid chlorine bleach Do not overfill the bleach dispenser Overfilling will cause the bleach to dispense immediately NOTE For other drum cleaning products follow the cleaner manufacturer s instructions and recommendations For powdered cleaning product
55. uthpiece of your phone over the POWER button when instructed to do so by 1 the call center no more than one inch from but not touching the machine NOTE Do not press any other buttons or turn the cycle selector knob PUSH and hold the WASH TEMP button while continuing to hold your phone to the POWER button Keep the phone in place until the tone transmission has finished This takes about 6 seconds and the display will count down the time Once the countdown is over and the tones have stopped resume your conversation with the technician who will then be able to assist you in using the information transmitted for analysis yo LISTEN for three beeps After you hear the three beeps release the WASH TEMP button NOTE For best results do not move the phone while the tones are being transmitted lf the call center agent is not able to get an accurate recording of the data you may be asked to try again e Pressing the POWER button during the transmission will shut off Kenmore Connect 27 TROUBLESHOOTING GUIDE ME NORMAL SOUNDS YOU MAY HEAR The following sounds may be heard while the washer is operating They are normal Clicking Door locking mechanism clicks when the door locks and unlocks Spraying or hissing Water spraying or circulating during the cycle Humming or gurgling Drain pump is pumping water from the washer at times during a cycle Splashing Clothes tumbling in the drum during t
56. washer is heavy Two or more people are required when moving and unpacking the washer Failure to do so may result in damage to property or serious bodily harm eStore and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions Failure to follow this warning can cause serious injury fire electric shock or death Properly ground the washer to conform with all electric governing codes and ordinances Failure to follow this warning can cause serious injury fire electric shock or death eTo reduce the risk of electric shock do not install the washer in humid spaces Failure to follow this warning can cause serious injury fire electric shock or death eTo ensure proper air flow do not block the large opening on the bottom of the washer with carpeting or other materials Do not remove the ground prong Do not use an adapter or extension cord Plug into a grounded 3 prong outlet Failure to follow this warning can cause serious injury fire electric shock or death NOTE Installing the washer in a humid space or installing or storing the washer where it will be exposed to the weather or freezing temperatures may result in rust or other damage that is not covered by the product warranty Power Outlet The power outlet must be within 60 in 1 5 m of either side of the washer The appliance and outlet must be positioned so that the plug is easily accessible
57. wrench to tighten all four lock nuts securely to prevent the legs from getting out of adjustment during operation Make sure that all four leveling feet are in firm contact with the floor NOTE To make sure that the washer is properly level run the washer with a test load place a medium sized load of laundry in the machine Then press POWER select RINSE amp SPIN and press the START PAUSE button See the following sections for additional information on cycle selection and operation Verify that the washer does not rock or vibrate excessively during the spin cycle If the washer vibrates or shakes adjust the leveling feet while the washer is spinning until the vibrations are reduced BE INSTALLATION OF NON SKID PADS optional Some floor surfaces are too slippery to prevent the washer from moving on the floor during heavily unbalanced loads While it is normal for an occasional load to be out of balance excess noise and vibration can result from the washer moving out of position If these conditions are encountered follow the instructions below for installation of the non skid pads These pads will help prevent the washer from moving during heavy out of balance conditions thereby reducing noise and vibration NOTE The non skid pads are included in the installation packet Non skid pads This side up B Stick adhesive side to floor 7 Remove backing X Place the pads under both front feet lt T Y D Z
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