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Kenmore INTELLISOFT 625.38376 User's Manual

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1. Softening capacity is used as hard water goes through the softener and hardness minerals are removed When the computer determines that only enough capacity remains to provide soft water up to the next regenera tion starting time 2 00 AM or as otherwise set it will schedule a regeneration When the regeneration begins RECHARGE or RECHARGE TIME REMAIN ING flashes during the regeneration Note If the CLEAN feature is set to ON a cleaning backwash CLEAN and Bkwsh or Rinse flashes in the display along with the minutes of the clean cycle remaining precedes the recharge Questions Call The Kenmore Water Line 1 800 426 9345 Care Of Your Water Softener SALT BRIDGE Sometimes a hard crust or salt bridge forms in the salt SALT BRIDGE storage tank It is usually caused by high humidity or the wrong kind of salt When the salt bridges an empty Push tool into space forms between the water and salt Then salt will salt b idge to break not dissolve melt in the water to make brine Without brine the resin bed does not regenerate and you will have hard water 1 2 If the storage tank is full of salt it is hard to tell if you 1 have a salt bridge Salt is loose on top but the bridge is under it The following is the best way to check for a salt E Pencil Mark bridge Salt should be loose all the way to the bottom of the tank Hold a broom handle or like tool up to the softener as Broom Handle shown i
2. ness number in the display The DOWN button moves PM as you did when setting the present time of day the display to 1 The UP button moves the display to the highest setting see maximum setting for your model in Note Each press of the UP or DOWN buttons the specifications changes the display one hour Holding the but NOTE Each press of the UP or DOWN button tons in changes the display twice each second changes the display by 1 between 1 and 25 f Between 25 and the highest number the display SET SALT TYPE sodium chloride or potassium changes 5 at a time 25 30 35 etc Holding the UP chloride or DOWN button in changes the display twice each To set the salt type complete the following steps second 1 Press the SELECT 1 button to display nACI the default setting SET REGENERATION TIME To complete setting the regeneration time complete the If you want to use potassium chloride KCI instead following steps of standard sodium chloride NaCl water softener 1 Press the SELECT button to display 2 00 AM flashing salt be sure to set KCl in the display by using the and RECHARGE TIME UP button The KCI setting adjusts regeneration cycle times to compensate for the variable dissolving 2 At the 2 00 AM recharge time setting the softener rate of potassium chloride Refer to page 20 for infor begins regeneration see pages 26 28 at 2 00 AM mation on various salts This is a good time in most households be
3. 1 800 827 6655 U SA 1 800 361 6665 Canada Para pedirse servicio de reparaci n Au Canada pour service cen virancais a domicilio y para ordenar piezas 1 800 LE FOYER c 1 888 SU HOGAR 1 800 533 6937 1 888 784 6427 WWW Sears ca Registered Trademark Trademark Service Mark of Sears Brands LLC Marca Registrada Marca de F brica Marca de Servicio de Sears Brands LLC MC Marque de commerce Marque d pos e de Sears Brands LLC Sears Brands LLC
4. Inlet Outlet Height 41 1 2 Overall Height 47 3 4 Length 19 3 4 Width 16 1 2 Distance between inlet outlet 3 3 4 centerlines MODEL 383760 TIMER CODE H 32 MODEL 393760 TIMER CODE H 33 WATER SUPPLY TO WATER SOFTENER Minimum water system flow gpm lis ee E ee Minimum maximum water pressure psi Minimum maximum water temperature F Maximum water hardness gpg Maximum clear water iron ppm 3 Type of salt needed Alternate type of salt pure evaporated compacted pure evaporated compacted water softener salt water softener salt gpm gallons per minute gpg grains per gallon psi pounds per square inch ppm parts per million Capacity to remove clear water iron is substantiated by WQA test data State of Wisconsin requires additional treatment if water supply contains greater than 5 ppm clear water iron Questions Call The Kenmore Water Line 1 800 426 9345 33 34 Specifications Pressure Drop PSI vs Flow Rate GPM 370 Series 9 0gpm 12 psi Pressure Drop PSI 12 3 4 5 6 7 8 9 1011 12 13 14 15 16 17 18 19 20 Flow Rate GPM FIG 58 Intermittent flow rate does not represent the maximum service flow rate used for determining the soften ers rated capacity and efficiency Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance OTHER SPECIFICATIONS MODEL 38376 MODEL 39376 Type of ion exchange material resin high capacity
5. PARTS DESCRIPTIONS SMALL PARTS Salt Hole Cover Open Nozzle Valve Assembly Assembly Bypass Valve owner s manual O Ring Seals 2 Clips 2 Salt f Storage 3 3 Adaptors 2 oa Installation Brinewell Cover ET O Ring Seals 2 Brinewell Drain Tubing Tube Clamp Drain Elbow d Ground Clamp Kit Brine Valve Grommet Additional Installation Fittings available from Sears see parts listing in back of manual Questions Call The Kenmore Water Line 1 800 426 9345 Plan Your Installation PLAN YOUR INSTALLATION It is recommended to read through the entire manual before beginning your installation Follow all steps exactly Reading this manual will also help you get all the benefits from your system TOOLS NEEDED Safety glasses Flathead screw driver Phillips screw driver Adjustable slip joint pliers Tape measure or ruler 5 Safety Glasses Flathead Screwdriver Phillips Screwdriver Adjustable Slip Joint Pliers Tape Measure or Ruler ADDITIONAL TOOLS NEEDED FOR THE FOLLOWING INSTALLATIONS SOLDERED COPPER THREADED PIPE CPVC OR PVC PLASTIC Tubing Cutter Hacksaw or Pipe Cutter Hacksaw Propane Torch Pipe Wrenches Adjustable Wrench Solid Core LEADFREE Solder Pipe Threading Tool Primer and Solvent Cement Paste Flux Pipe Joint Compound approved approved for use on potable water Emery Cloth for use on potable water or Sandpaper THE
6. you will use them Check to be sure the turbine and turbine support are firmly in place See Fig 10 BYPASS VALVE 6 Put a light coating of silicone grease on the o ring seals and slide onto the bypass valve 7 Push the bypass valve into the softener valve as far as it will go Snap the two large holding clips into place from the top down as shown See Fig 11 CAUTION Be sure the clips snap firmly into place so the bypass valve will not pull out See Fig 11 INLET AND OUTLET THREADED ADAPTORS 8 Put a light coating of silicone grease on the o ring seals and slide into the threaded adaptors Push the adaptors into the valve inlet and outlet ports or bypass valve ports as far as they will go Both adaptors are the same and fit either port Snap the two large holding clips into place as shown See Fig 11 CAUTION Be sure the clips snap firmly into place so the tubes will not pull out See Fig 11 Shutoff Shutoff Pressure Electrical Panel Salt Hole Cover Cover Main INSTALLING BYPASS VALVE AND OR INLET AND OUTLET THREADED ADAPTORS e x Clip 2 Included with Softener oe Valve Inle FIG 9 Questions Call The Kenmore Water Line 1 800 426 9345 11 Install Single Bypass Valve INSTALLING HOLDING CLIPS Black Clip Cross Section of Valve Bypass Valve or Inlet or Outlet Installation Adaptor Before installing the bypass valve or copper tube be sure the turbine and support ar
7. 3 8 4 Wave Washer 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 1 2 3 5 6 7 8 9 0 1 2 3 5 Valve Cover A oO A Not included Included in parts bag see page 43 Not illustrated A Included with softener Questions Call The Kenmore Water Line 1 800 426 9345 47 Your Home For expert troubleshooting and home solutions advice manage jf jhome www managemyhome com For repair in your heres of all major Brand TTE lawn and garden equipment or heating and cooling systems no matter who made it no matter who sold it For the replacement parts accessories and owner s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com WWNW Sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts amp Repair Service Center 1 800 488 1222 U s A 1 800 469 4663 Canada bad tbl sears gom WWW Segre ca To purchase a protection agreement ona product serviced by Sears
8. GALLONS LITERS MAXIMUM DAYS BETWEEN REGENERATIONS To set any of the following options press and hold SELECT for 3 seconds until 000 shows in the display Then press once until the SALT EFFICIENCY display shows Use the UP or DOWN buttons to change the ON OFF displays Salt Efficiency When this feature is ON the unit will operate at salt efficiencies of 4000 grains of hardness D n Bu be per pound of salt or higher which will reduce the sof teners salt usage May recharge more often using A smaller salt dosage and less water When installing this unit in the State of California this setting MUST be ON California Efficiency Requirement Your Kenmore Water Softener has a High Efficiency feature with an ON or OFF setting This softener set ting is shipped in the OFF position which utilizes the maximum rated capacity while most often achieving maximum salt efficiencies When installing this unit in the State of California you MUST turn this setting to the ON position which may initiate more frequent recharges however it will operate at 4000 grains per pound of salt or higher Press SELECT1 again to show the CLEAN display Clean This feature is beneficial on water supplies con taining iron and or high amounts of sediments sand silt dirt etc When set to ON a backwash and fast rinse cycle will occur first preceding the normal regen eration sequence see pages 26 28 This provide
9. H 33 shows in the display see Fig 64 This code identifies the softener nominal capacity size If the wrong number shows the softener will operate on incorrect programming Do the following as needed H 32 or H 33 does show Press the SELECT1 button to return to the present time display To change number Press the UP or DOWN button until the correct code shows Then press the SELECT1 button and reset the timer Housing Turbine Turbine Support and Shaft Valve Outlet Position markers Valve in service TIMER PWA REPLACEMENT Be sure the valve is in service position when replac ing the timer PWA observe valve cycle indicator If after installing and programming the replacement timer PWA the valve is not in service position do the following to assure correct cycle orientation or timing between the faceplate and valve Use the MANUAL ADVANCE procedures with the RECHARGE NOW button advance through the recharge cycles until the valve stops in service position and RECHARGE no longer flashes in the display NOTE The valve motor may automatically drive through several valve positions while searching for service If an error code occurs unplug the trans former then plug in again Model 38376 Model 39376 Questions Call The Kenmore Water Line 1 800 426 9345 37 Service Tech Information MANUAL ADVANCE REGENERATION CHECK This check verifies proper
10. Install Softener and Connect Pipes Connect Valve and Salt Tank Drains Leak Test Electrical Requirements Install Covers and Restart Water Heater Program the Timer Sanitize the Water Softener Add Salt to Storage Tank Install Check List Faceplate Timer Features How Your Water Softener Works Care of Your Water Softener Specifications Service Tech Information Exploded Views and Parts Lists Sears Tech Support FACTS AND FIGURES TO KEEP Fill in the blanks below and keep this book in a safe place so you always have these facts Water Softener Model No Serial Number Date Installed Water Hardness Grains Per Gallon Iron Content Parts Per Million pH Taste and or Odor pes Water Pressure Pounds Square Inch Water Flow Rate Gallons Per Minute The model number is on the rating decal located on the rim under the salt hole cover Questions Call the Kenmore Water Line at 1 800 426 9345 or visit KenmoreWater com For repair or replacement parts call toll free 1 800 366 7278 See back cover for other Sears service numbers Questions Call The Kenmore Water Line 1 800 426 9345 Safety Guides A Read all steps guides and rules carefully before installing and using your new water softener Follow all steps exactly to correctly install Failure to follow them could cause personal injury or property damage Reading this book will also help you to get all of the benefits from your water softener A Your Kenmore Water
11. Make repairs or replace the transformer before plugging back into the power outlet A Always unplug the softener from electrical power before removing outer valve covers A This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system The capacity to reduce clear water iron is substantiated by WQA test data ay European Directive 2002 96 EC requires all electrical and electronic equipment to ue be disposed of according to Waste Electrical and Electronic Equipment WEEE requirements This directive or similar laws are in place nationally and can vary from region to region Please refer to your state and local laws for proper disposal of this equipment Unpack and Check Your Carton INSPECT SHIPMENT Your water softener is shipped complete in one carton Use care when handling the softener DO NOT turn upside down DO NOT drop or set on sharp objects that could make a hole in the bottom The water softener is heavy do not try to lift it or move more than is necessary Remove all items from your shipping carton Check all items against the packing list below Note any items lost or damaged in shipment Note any damage to the shipping carton Refer to the exploded view and parts list in the back of the manual for the part names and numbers of missing or damaged items Contact the store where purchased if problems exist
12. POSSIBLE PROBLEM CODE MOST LIKELY gf SS LESS LIKELY Err1 Err3 Err4 wiring harness connections at switch and faceplate not connected position switch inoperable motor inoperable faceplate timer PWA While an error code appears in the display all faceplate buttons are inoperable except the SELECT1 button SELECT 1 remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAGNOS TICS below to further isolate the problem and check the water meter PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE 1 Unplug transformer from outlet Plug in transformer Wait for 8 minutes 2 Unplug transformer from outlet Correct problem Plug in transformer Wait for 8 minutes The error code will return if the problem was not corrected MANUAL INITIATED ELECTRONICS DIAGNOSTICS To enter diagnostics press the SELECT1 button and hold for three seconds The display will show valve cycle posi tion position switch status open or closed and turbine operation See Fig 59 TURBINE OPERATION If no water is flowing through the softener the turbine indicator displays three zeros When water is flowing the flow bar scrolls across the display and a 000 to 140 count repeats for each gallon of water passing through the turbine To check for positive operation of the turbine if zeros are shown open a nearby soft water faucet and observe the turbine count and
13. Program The Timer SET PRESENT TIME OF DAY PET WOULD s LT o If the words PRESENT TIME do not show in the display a m Imm BM vL ILI press the SELECT1 button until they do show in the dis PRESENT TIME PRESENT TIME play Press the UP or DOWN buttons to set the present time Press UP to move the display ahead press DOWN to move the time backward If the present time is between noon and midnight be sure PM shows If the present time is between midnight and noon be sure AM shows Each press of the UP or DOWN buttons changes the time by one 1 minute Holding the buttons in changes the time HARDNESS rapidly p SET WATER HARDNESS NUMBER To set the water hardness number complete the following steps 1 Press the SELECT1 button once to display 25 flashing and HARDNESS The grains per gallon gpg hardness of your water supply is on your water analysis report Be sure to enter water test results on the Facts amp Figure Chart on page 3 If your water supply contains iron compensate for it by adding to the water hardness number For example assume your water is 20 gpg hard and contains 2 ppm iron Add 5 to the hardness number for each ppm of iron In this example you would use 30 for your hard ness number 2 ppm iron x 5 10 20 gpg hardness 10 30 HARDNESS NUMBER Press the UP or DOWN buttons to set your water hard 3 Press the UP or DOWN buttons to set the desired recharge starting hour Be sure to observe the AM
14. Softener will remove hardness minerals from water This is measured in grains per gallon gpg It will also remove some clear water iron This is measured in parts per million ppm See the specifications page for the maximum limits of hardness and iron removal A water softener will not improve other water problems such as acidity tastes and odors or iron other than clear water iron It will not purify contaminated water or make unsafe water safe to drink A Check with your local public works department for plumbing electric and sanitation codes You must follow their guides as you install your softener Use only LEAD FREE SOLDER AND FLUX as required by federal and state codes when installing soldered copper plumb ing A Protect the softener and piping from freezing Damage from freezing voids the softener war ranty See how to protect from freezing on page 31 CAUTION Please read and comply with the following guides to prevent damage to the sof tener or other property personal injury or possible fatal shock A This softener works on 24 volts only Be sure to use only the transformer included Plug it into a nominal 120V 60 cycle household outlet that is grounded and properly protected by an overcurrent device such as a circuit breaker or fuse If transformer is replaced use only the authorized service Class Il 24 volt 10 VA transformer A Unplug the transformer right away if the power cable should become damaged or frayed
15. brine flow has stopped Hardness minerals and brine flush from the resin tank to the drain Brining and brine rinse together vary in the length of time they take relative to the fill cycle length BACKWASH During backwash water flows UP through the resin tank at a fast rate to flush iron miner als dirt and sediments from the bed and to the drain The bed lifts and expands for good cleaning WATER FLOW THROUGH THE SOFTENER IN BRINING AND BRINE RINSE Hard Water Hard Water Bypass OUT IN Brine Valve ES FIG 51 WATER FLOW THROUGH THE SOFTENER IN BACKWASH Hard Water Hard Water Bypass OUT IN Resin Bed Lifted and Expanded Questions Call The Kenmore Water Line 1 800 426 9345 27 How Your Water Softener Works FAST RINSE Backwash is followed by a fast flow of water down through the resin tank The fast flow packs the resin bed and gets it ready for return to service After fast rinse the softener returns to service Hard water goes into the resin tank where the resin bed again takes out the hardness minerals Soft water goes to the house soft water pipes SOFT WATER SERVICE AND REGENERATION AUTOMATIC BYPASS During the brining brine rinse and backwash cycles of regeneration HARD water goes through the softener valve and to the house pipes If a faucet is opened hard water is there for your needs However you should not use hot water if possible because the water heater will refill with
16. face plate computer is working on incorrect input and would proba bly be the cause of the problem To set the correct code press either the UP or DOWN button When correct model code shows press SELECT1 to return a flashing 12 00 AM display Reset the present time hardness num ber etc PROBLEM CAUSE CORRECTION No soft water No salt or salt bridged in the storage tank Add salt see page 20 or break the salt bridge see page 29 Press REGENERATION button and hold to start a regeneration see page 22 Transformer unplugged at the wall outlet or Check for loss of power due to any of these power cable leads loose from the electronic and correct With the power back on look at board fuse blown circuit breaker popped or the time display and read PROGRAM MEMO circuit switched off RY see page 25 Manual bypass valve s in bypass position Look at Fig 18 amp 19 on page 15 Move the stem in a single valve to service In a 3 valve bypass open the inlet and outlet valve and be sure to fully close the bypass valve Dirty plugged or damaged nozzle venturi Take apart and clean or replace damaged parts see page 30 Valve drain hose plugged or restricted The drain hose must not have kinks sharp bends or be raised too high above the soften er see page 14 Water hard sometimes Hardness number setting too low Press and release the SELECT button until HARDNESS shows in the display Read the hardness number in the display and be s
17. kit that is in the parts bag Install across the inlet and outlet cop per tubes See Fig 20 Be sure good contact is made between the pipe and the clamps ELECTRICAL POWER OUTLET FOR YOUR SOFTENER The softener works on 24 volt 60 Hz electric power The included transformer changes standard 120 volt AC house power to 24 volts You must plug the trans former into a grounded 120 volt outlet only Be sure the outlet is always live so someone cannot turn it off by mistake See Fig 22 NOTE The included transformer is made for inside use only Be sure the electrical outlet you plug the transformer into is inside to protect from weather PLUG IN THE TRANSFORMER Plug the transformer into the electrical outlet COLD WATER PIPE GROUNDING TO Valve Inlet Ground Clamp 2 Screw with lock washer and nut FROM Valve Outlet WATER METER JUMPER WIRE Water Meter 4 Groundwire CONNECTING TRANSFORMER Transformer 120V 60Hz H Electrical Outlet Power Cable 4 From Face Plate Timer FIG 22 Questions Call The Kenmore Water Line 1 800 426 9345 Install Covers and Restart Water Heater INSTALL COVERS Salt Hole After installing your water softener replace the covers Angle Cover the covers so the main cover clips onto the back first then bring down in front and clip on the two 2 tabs inside the rim of the salt hole and lower the salt cover closed See Fig 23 RESTART THE WATER HEATE
18. local hardware store CONNECT SALT TANK OVERFLOW TUBING 1 Locate the rubber grommet tube adaptor and tube clamp see Fig 16 that are in the parts bag Push the grommet into the hole in the salt tank wall so half is inside and half is outside Push the bigger end of the tube adaptor into the grommet Push one end of a length of 3 8 I D tubing onto the tube adaptor using the tube clamp to hold it in place 5 Put the other end of the tubing over the floor drain IMPORTANT Overflow water must run downward through the tubing Do not raise the tubing higher than the grommet and tube adaptor See Fig 16 IMPORTANT Do not connect to the valve drain hose you installed in step 1 Both drains must have a separate hose or tube 2 3 4 NOTE Overflow drain tubing is available from Sears See parts list in back of manual 1 4 NPT Threads Clip Comp Fitting 1 4 NPT x 1 2 in O D Tube Not furnished Cut Barbs from Drain Fitting Pull clip and remove fitting from valve 1 2 Outside Diameter Copper Tube Not furnished To drain point other STANDPIPE than floor NS t drain E 1 1 2 T Support 1 1 2 Air Gap tubing in place as 1 1 2 needed Air Gap LAUNDRY TUB Questions Call The Kenmore Water Line 1 800 426 9345 14 Leak Test LEAK TEST To check for leaks complete the following steps CAUTION To avoid water or air pressure dam age to softener inner part
19. operation of the valve motor brine tank fill brine draw regeneration flow rates and other controller functions Always make the initial checks and the manual initiated diagnostics NOTE The faceplate display must show a steady time not flashing If an error code shows first press the SELECT1 button to enter the diagnostic display 1 Press the REGENERATION button and hold in for 3 seconds RECHARGE and Fill begin to flash or clean backwash begins if set as the softener enters the fill cycle of regeneration NOTE If the CLEAN feature is set to ON a clean ing backwash CLEAN and Bkwsh or Rinse flashes in the display along with the minutes of the clean cycle remaining precedes the recharge 2 When FILL is on steady remove the brinewell cover and using a flashlight observe fill water entering the tank If water does not enter the tank look for an obstruct ed nozzle venturi fill flow plug brine tubing or brine valve riser pipe CYCLE FLOW RATES GALLONS PER MIN FILL flow to salt storage tank 1 1 liters 0 3 BRINING flow to drain 22 83 liters BRINE RINSE flow to drain 15 57 liters MAX BACKWASH flow to drain 2 0 7 6 liters MAX FAST RINSE flow to drain 2 0 7 6 liters 4 After observing fill press the REGENERATION but ton to move the softener into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the
20. position Tighten the screws using a criss cross pattern If a torque wrench is available torque to 30 40 inch pounds Do not over tighten Lubricate the gear on the motor and the valve cam gear with Molykote grease or other high quality gear lubricant Be sure to orient switch as shown with lever toward the cam Motor mounting w screws Motor plate screws O Ring Seals Wear Strip Wave Washer bearing wave washer Rotor amp Disc lt _ lt Rotor Seal Drain Seal Nozzle amp Venturi Seal Sensor Housing See Nozzle Assembly Service Questions Call The Kenmore Water Line 1 800 426 9345 39 Service Tech Information WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE SERVICE CYCLE Hard water enters the valve inlet port Internal i valve porting routes the water down and out the top distributor into the resin tank Hard water is softened as it passes through the resin bed then enters the bottom distributor Soft water flows back 4 valve Inlet into the valve and out the valve outlet to the Soft Water house soft water pipes Bottom Distributor gt position switch From Valve Inlet Hard Water Top Distributor EK Resin Tank Position Switch ES FILL CYCLE valve cam rotor amp disc FILL CYCLE DA To begin a regeneration the electronic timer ener fill Mone NB gizes t
21. shims or spacers directly under the tank without the plywood The weight of the sof tener when full of salt and water may cause the tank to puncture or break at the shim or spacer CONNECT THE SOFTENER Refer to your plan drawing See Fig 5 Measure cut thread if needed and put all pipe and fit tings together up to the main water pipe or to the bypass valve s you installed in the previous step CAUTION Never solder fittings while connected to IN iie e nonmetallic parts Wait until soldered pipe has cooled before connection See Fig 15 Main Water Pipe CAUTION Be careful when putting pipe fittings together Do not cross thread and do not overtight X en k n rs Hard Water Solder NOTE To be certain heat will not travel down the pipe and 1 Cut pipe to into the bypass valve or correct length installation adaptors wrap the bottom of the pipe and the bypass valve in a wet rag 2 FOL jap 3 do Step 3 3 Put threaded adaptor into bypass valve Questions Call The Kenmore Water Line 1 800 426 9345 13 Connect Valve and Salt Tank Drains CONNECT THE VALVE DRAIN HOSE Take a length of 3 8 inside diameter drain tubing and attach one end to the drain fitting See Fig 16 Use a tube clamp to hold it in place Put the other end of the tubing over a floor drain into a laundry tub standpipe or other suitable drain Check your local codes Leave an air gap of about 1 1 2 between the end of th
22. softener out of direct sunlight The sun s heat can melt plastic parts Questions Call The Kenmore Water Line 1 800 426 9345 Plan Your Installation Suggested Slab Foundation Installation outside hard water heater kitchen Plug the softener transformer into an inside 120 volt 60Hz bathroom electrical outlet If an outside outside m outlet is used be sure it has soft E For outside hard approved weather protection desee s water trench under L 7 ae ground as needed L sd Sut z A WATER SOFTENER install in garage car port or other sheltered area E bypass outside valve outside hard soft water in Run drain tubing to laundry tub or p trap inside home if possible Otherwise run to a dry well DRAW IN YOUR PIPES AND FITTINGS nr eee Draw the plans for your IN and OUT OUNT eee TAI A RERIG piping here Include all pipe fittings and accessories you will use Right Make a list of all materials you will need and buy them before you begin to install In what direction does the water flow the water softener Be sure to plan IN and OUT piping so water flow is to the softener valve inlet Plan a 120V 60Hz crossover if flow is from left to right Electrical Outlet CROSS OVER Main Water Pipe Raw Water Valve Outlet Side Soft Water Valve Inlet To Water Softener Questions Call The Kenmore Water Line 1 800 426 9345 Plan You
23. 00 426 9345 46 Wo number _ Part Description No Number Part Description Screw 8 32 x 1 2 req Motor incl 2 ea of Key No 1 Screw 6 20 x 3 8 3 req 7 Clip Drain 10 ik 12 13 14 15 16 17 18 19 Plug Drain Seal 20 21 7262506 Installation Adaptor Kit 1 includes 2 copper tubes clips amp o rings 7089306 Clip 4 req e 23 7271204 Installation Adaptor 1 NPT 2 req e 24 7170262 O Ring 1 1 8 x 1 3 8 4 req 25 7094898 Turbine Support 26 7101548 27 Copper Reducer Bushing 1 x 3 4 2 req Wire Harness Sensor Retainer Nozzle amp Venturi No Number Part Description No Number Part Description 98 7214155 BypassBody 99 7173016 O ring 1 109 ID x 1 387 OD 4 100 7214317 Bypass Valve Complete e Key Part No Number 46 Screw 10 x 2 5 8 8 req 7 Switch 8 Screw 4 24 x 3 4 2 req Adaptor Kit 1 to 1 1 4 7253808 Nozzle amp Venturi Asm includes Key Nos 34 amp 36 43 7185487 Seal Kit includes Key Nos 12 13 16 17 18 amp 31 Drain Tubing 3 8 I D x 20 A Flexible Connectors 1 Silicone Grease for O Rings Part Description Seal Nozzle amp Venturi Valve Body O Ring 1 4 x 3 8 2 req Nozzle amp Venturi Housing Nut Ferrule 4 Cone Screen Flow Plug 3 gpm Nozzle amp Venturi Gasket Kit Gasket only Flow Plug 15 gpm Screen Screen Support O Ring 1 1 8 x 1
24. FLOW THROUGH THE SOFTENER VALVE BACKWASH CYCLE BACKWASH CYCLE Timer switch action again allows the motor to turn the rotor amp disc to place the valve in BACKWASH stopping water flow to the nozzle Water is routed down and out the bottom distributor up through the bed and out the top distributor to the drain Bypass Hard The fast flow controlled by a flow plug in the drain Water To Valve fitting flushes dirt sediments iron deposits Outlet i Position remaining brine and hardness to the drain nen Flow Plug FAST RINSE CYCLE During FAST RINSE the rotor amp disc is positioned so water flow enters the resin tank through the top distributor and exits through the bottom distributor to the drain Soft Water The electronic timer again energizes the motor to To Valve Outlet return the valve to service As the valve rotates the position switch lever drops to open the circuit The valve remains positioned in service until the electronic timer initiates the next regeneration Questions Call The Kenmore Water Line 1 800 426 9345 41 Exploded View 42 Kenmore MODEL Nos 625 383760 and 625 393760 Rating Decal Location Questions Call The Kenmore Water Line 1 800 426 9345 Kenmore MODEL Nos 625 383760 and 625 393760 A WATER SOFTENER COMPLETE Key No Part Description 1 Cover Lock Re
25. ON INDICATORS Depending on the valve position the following indica tors show in the display Indicator Valve Position Brining Brine Rinse Backwash Fast Rinse When the valve is rotating from one cycle to another both indicators flash For example if the valve is in transition between fill and brining both Fill and Brine flash Upon reaching brining position Fill goes off and Brine is on steady The time display shows the minutes of the cycle remaining NOTE If the faceplate is left in a diagnostic display or a flashing display when setting times or hard ness present time automatically returns if a button is not pressed within 4 minutes To return to the diagnostic display repeat step 1 OTHER INFORMATION While in this diagnostic screen the following information is available and may be beneficial for various reasons This information is retained by the computer from the first time electrical power is applied to the faceplate Press and hold the UP button to display the number of days this faceplate has had electrical power applied Press and hold the DOWN button to display the num ber of regenerations initiated by this faceplate since the code number was entered Press the RECHARGE button to advance the valve to each position and observe the switch and position indicators to verify component operation or to possi bly isolate a defect Press and hold the SELECT1 button for 3 seconds until either H 32 or
26. OWNER S MANUAL Kenmore Water Softeners With High Performance Valve MODEL NOS IntelliSoft 370 Series 625 383760 IntelliSoft 370 Series 625 393760 Caution Warranty Read and follow all safety rules and operating Installation instructions before first use of this product P e Start Up Setting Timer Questions How It Works Visit www KenmoreWater com or call toll free 1 800 426 9345 M F 7AM 8 PM CST Care Of Repair or Parts Call toll free 1 800 469 4663 e Specifications See back cover for other Sears service numbers Repair Parts SAVE THIS MANUAL Use the plastic bag and tie provided to hang manuals nearby E A the softener for future reference S M ae Systems Tested and Certified by NSF International against NSF ANSI Standard 44 for softener performance Sears Roebuck and Co 3333 Beverly Road Hoffman Estates IL 60179 U S A PRINTED IN U S A www KenmoreWater com Part No 7282603 Rev K 11 12 08 WARRANTY ON WATER SOFTENER ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed operated and maintained according to all instructions supplied with the product if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur chase call 1 800 4 MY HOME to arrange for free repair THREE YEAR LIMITED WARRANTY ON ELECTRONIC PARTS When installed operated and maintained according to all instructions supplied with the product if any o
27. PROPER ORDER TO INSTALL WATER TREATING EQUIPMENT Shows sequence of equipment only Seldom if ever would all items be needed Kitchen or Bathroom Cold Faucet City Water Supply Sediment or Taste amp Odor Cartridge Filter Hard Water to OR X u4 Outside Faucets ig amp Well Water Supply Solution Pressure or Dispensing Captive Air System Sediment Blending Cartridge Filter Tank Heater Optional Location Taste amp Neutralizer Clarifying Softener Odor Filter Filter Filter Always place an Iron Filter UPSTREAM of the water softener Always place a Neutralizer UPSTREAM of an Iron Filter etc as shown Place a Taste amp Odor Filter UPSTREAM of a water softener on a chlorinated water supply and DOWNSTREAM of a water softener on a non chlorinated water supply Questions Call The Kenmore Water Line 1 800 426 9345 Plan Your Installation outside faucet hard water Gig outside faucet hard water d E soft cold ee 9 to R O faucet water 0 Harg Water Li ine qy soft hot S oft water Water Line a water heater Shut off Fe to Reverse ee water softener Errare Soft water reverse osmosis system R O storage tank Typical Installation WHERE TO INSTALL THE WATER SOFTENER Review the following points before you choose a place to put your softener 1 Do not install in a place where the soften
28. R Turn on the gas or electric supply to the water heater and light the pilot YOUR PLUMBING INSTALLATION AND ELECTRICAL WORK ARE NOW COMPLETE REGENERATION Button Salt Level Adjust Display UP Button DOWN Button Signal Light Adjust Tank Light SELECT Buttons PROGRAM THE TIMER FIG 24 1 When the transformer is plugged in the model code H 32 and a test number example J1 1 show in the face plate display for 4 seconds Then 12 00 AM and PRESENT TIME begin to flash NOTE If shows in the display press the UP or DOWN button until either H 32 for model 38376 or H 33 for model 39376 shows in the display Then Gu en press the SELECT button to set and change to the flashing PRESENT TIME display PRESENT TIME To check the model code unplug the transformer at the wall outlet and plug in again If other than this code shows refer to the Troubleshooting Section SOUND BEEPER A beeper sounds while pressing m ee T EZ buttons for timer setup One beep signals a change in the m face plate display Repeated beeps mean the timer will not L PRESENT TIME e accept a change from the button you have pressed telling you to use another button For example while setting the hardness the beeper sounds repeatedly when the display reaches 1 using the DOWN button or the highest hard ness setting using the UP button il FIG 25 Questions Call The Kenmore Water Line 1 800 426 9345 17
29. acidity and tell you what equipment you need Simply take at least a 4 oz sample of your water to Sears and they will test it while you wait If you need help to get your water tested or if you have other questions about your water ask at your Sears store NOTE Add these readings to the Facts and Figure table on page 3 Check Your Water Pressure For your softener to work right a water pressure of no lower than 20 pounds per square inch psi is needed in the house water pipes The highest pressure allowed in the water pipes is 125 psi If pressure is over 125 psi buy and install a pres sure reducing valve in the water inlet pipe to the soften er NOTE If water pressure during the day is 100 psi or more pressure during the night may go over 125 psi Adding a pressure reducing valve may reduce the flow NOTE Add these readings to the Facts and Figure table on page 3 If you have a well water system look at the pressure gauge to find the water pressure Call your local water department if you have city water They will tell you what the water pressure is where you live NOTE Add these readings to the Facts and Figure table on page 3 Check your water flow rate A waier flow of at least 3 gallons per minute is needed A lower flow will keep your softener from working as well as it should Complete the following steps to make an easy check of your flow rate 1 Fully open two cold water faucets close to the point wate
30. ank ADDING SALT TO THE STORAGE TANK Brine salt dissolved in water is needed for each and every regeneration The water for making brine is metered into the salt storage tank by the softener You must keep salt in the tank but because the water soften er is very efficient it is not necessary to keep it full Especially in humid areas it is best to fill the storage tank one quarter to one half full and to add salt more often Salt bridging occurs more often when conditions are humid Use NUGGET or PELLET water softener salt DO NOT use rock salts as they have dirt and sediments that will stop the softener from working To maintain optimum per formance of your water softener the salt tank should be cleaned out every 2 to 3 years Before adding salt be sure the brinewell cover is in place on the top of the brinewell It is recommended to set the salt monitor system although it is not required for proper operation NOTE The salt monitor system is calibrated to the density of nugget or pellet water softener salt The monitor will not work as accurately with other types of salt including rock and solar If you choose Potassium Chloride KCI as a regenerant following these suggestions will help give you years of maintenance free service 1 Place only one bag of KCI in your softener at a time the salt storage tank should contain no more than 60 pounds of KCI at any one time 2 A softener using KCI should not be p
31. ansformer plugged into a live grounded wall outlet and the power cable fastened secure ly to the controller Position Switch FIG 59 5 The valve drain hose must be free of kinks and sharp bends and not elevated over 8 ft above the floor 6 Is there salt in the storage tank 7 Is the brine tubing connected Brine tubing con nects to nozzle venturi and brine valve assembly 8 Is the brine valve float set right 9 Press the SELECT1 button two times to display the hardness setting Be sure it is the correct setting for the household s water supply Make a hardness test of the raw water and compare with the hardness setting Also test a soft water sample to verify if a problem exists Press the SELECT1 button twice more to return to present time in the display If you do not find the problem after making initial checks do the MANUAL INITIATED ELECTRONIC DIAGNOSTICS and the MANUAL ADVANCE REGEN ERATION CHECK Questions Call The Kenmore Water Line 1 800 426 9345 35 36 Service Tech Information The faceplate timer PWA computer has a self diagnostic function for the electrical system except put power and water meter The computer monitors electronic components and circuits for correct operation If a malfunction occurs an error code appears in the faceplate display The chart below shows the error codes that could appear and the possible problems for each code SAIT SIGNAL LEVEL LEVEL
32. ash in the display Upon reaching fill the first cycle of regeneration the flashing Serv goes off and Fill is on steady RECHARGE continues to flash This regeneration will last for about 2 hours After the 2 hours you will have soft water again NOTE If the CLEAN feature is set to ON a cleaning backwash CLEAN and Bkwsh or Rinse flashes in the display along with the minutes of the clean cycle remaining precedes the recharge RECHARGE TONIGHT Press and release do not hold the REGENERATION button RECHARGE TONIGHT flashes in the display and the softener begins regeneration at the next preset recharge time Press and release the REGENERATION button once more if you decide to cancel the regenera tion and RECHARGE TONIGHT will not flash in the dis play SALT MONITOR SYSTEM The face plate timer has a low salt monitor with an indi cator light to remind you to add salt to the storage tank To set this monitor system 1 Lift the salt hole cover and level the salt in the storage tank The salt level decal on the brinewell inside the tank has numbers from 0 to 8 see drawing below Observe the number the leveled salt is at or closest to Now press the RESET SALT LEVEL button until black bars display up to the salt level number For example the figure shows the salt level at 6 Finally set the level you want the low salt indicator light to come on Press the SET LOW SALT LIGHT button until a shows opposit
33. brinewell and observing a noticeable drop in the liquid level NOTE Be sure a salt bridge is not preventing water with salt contact 5 If the softener does not draw brine nozzle and or venturi dirty or defective nozzle and venturi not seated properly on gasket restricted drain check drain fitting and hose defective nozzle and venturi seal other inner valve defect rotor seal rotor amp disc wave washer etc NOTE If water system pressure is low an elevated drain hose may cause back pressure stopping brine draw Brine Valve Float Setting Float Stop CA Float Again press REGENERATION to move the softener into backwash Look for a fast flow of water from the drain hose An obstructed flow indicates a plugged top distributor backwash flow plug or drain hose Press REGENERATION to move the softener into fast rinse Again look for a fast drain flow Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brin ing cycle test To return the softener to service press REGENERA TION once more Questions Call The Kenmore Water Line 1 800 426 9345 Service Tech Information ROTARY VALVE SERVICE IMPORTANT Before working on the valve turn off the water supply and disconnect from electrical power TO RELIEVE PRESSURE 3 VALVE BYPASS Close the inlet valve and open a soft water faucet Then close the outlet valve and open th
34. cause water is not being used If a different recharge time setting Press the SELECT button once again to complete would be better for your household complete the follow initial programming and the current time of day ing step shows in the display Questions Call The Kenmore Water Line 1 800 426 9345 18 Sanitize The Water Softener SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary Materials used to make the softener will not infect or contaminate your water supply or cause bacteria to form or grow However during shipping storage installing and operating bacteria could get into the softener SANITIZE YOUR WATER SOFTENER AS FOLLOWS Be certain the bypass valve is pulled out to service position Lift the salt hole cover and using a pail add up to 3 gallons of water to the salt storage tank Remove the brine well cover Fig 30 and pour about 3 4 ounce or 1 to 2 tablespoons of common 5 25 unscent ed household bleach Clorox Linco BoPeep White Sail Eagle etc in the softener brinewell Replace the brinewell cover Press the RECHARGE button and hold for 3 seconds to start a recharge This first recharge does several things t draws the bleach into and through the softener to sani tize it It fills the salt tank to the water level needed It gets all the air out of the resin tank t prepares the resin bed see page 26 for serv
35. e bypass valve SEARS SPECIAL BYPASS Slide the bypass valve stem to bypass position Loosen three hex head screws toward the back side of the valve to allow pressure water to bleed out Catch water with a rag DISASSEMBLY To remove a part or group of parts refer to the valve drawing A common screwdriver or nut driver Phillips screwdriver and pliers are the only tools needed to com pletely disassemble SERVICING THE VALVE Inspect all o rings seals and gaskets for wear or defects Inspect the bottom surface of the rotor for scratches chips or wear Note If replacement is needed be sure to use the current replacement part ASSEMBLY Be sure all parts are in place and in the proper position Lubricate ALL o rings and seals with FDA approved sili cone grease To install the rotor seal first place the seal into the valve groove rounded side down see cross sec tion Apply a light coating of silicone grease to the seal s crossing ribs Then carefully center the wear strip on the seal and push it downward onto the seal Install the nozzle and venturi seal and drain seal Assemble wave washer bearing the wave washer and two o rings onto the rotor top shaft Then center the rotor in the valve body on the rotor seal Lower the cover onto the valve body and rotor shaft Then install the cover holding screws Before tightening the screws install the valve cam and gear Then turn the rotor clockwise only to service
36. e firmly in place in the valve outlet port Turbine Support Sensor Port lt LIN O Ring Clip Snaps into Place Between Larger Diameter Rings FIG 41 BYPASS VALVE TURNED DOWNWARD Turbine FIG 10 A Tum bypass valve upside down to connect to floor level plumbing FIG 12 Install 3 Valve Bypass INSTALLING 3 VALVE BYPASS AND PIPES oe S VACVE BYPASS Complete the following steps to install the three 3 valve bypass Cut the house main water pipe where you will con nect the softener Loosely put together pipe fittings and the three 3 valves Place valve s within easy reach When all pipe fittings and valves make a good fit together tighten all threaded joints use pipe dope on outside threads or solder all sweat joints TO Softener Inlet Questions Call The Kenmore Water Line 1 800 426 9345 12 Locate Water Softener and Connect Pipes POSITION SOFTENER INTO PLACE Complete the following steps to position the softener 1 Grip under the ridge on the salt tank sidewall 2 Carefully rock back and forth into position 3 Move the softener into position 4 Place on a level and smooth surface If needed put a piece of 3 4 plywood at least 17 x 20 under the tank Then put spacers under the plywood to level the softener See Fig 14 MOVE SOFTENER INTO PLACE to move softener NOTE Do not put
37. e hose and the drain This gap is needed so you don t get a backflow of sewer water into the softener Do not put the end of the hose into the drain or con nect without the air gap Place and support the hose so it does not kink or have sharp bends Secure the hose end so water pressure does not cause the hose to whip Tie or wire it in place Do not pinch the hose shut The softener will not work if this drain hose is pinched plugged closed or restricted in any way Direct drain flow down into drain from drain line as flow could possibly over shoot the drain cover Keep the hose lower than the drain fitting In some homes to get to a drain you must raise the hose and run it overhead If you need an overhead drain do not raise the hose more than 8 above the floor A copper drain tube is best to use COPPER DRAIN TUBE The local plumbing codes may require the use a copper valve drain tube A cop Drain Fitting Valve Drain Hose Tie or Wire Tubing in NOTE Overflow drain tubing is avail able from Sears Item No 42 3433 20 ft P dli Overflow Drain Tubing FLOOR DRAIN per tube is also best to use for an overhead drain Use a copper drain tube if the softener is installed outside or in the sunlight Heat from the sun can soften flatten and close up some kinds of tubes To adapt a copper drain tube to the softener buy a compression fitting 1 4 female pipe threads x 1 2 O D tube and tubing from your
38. e this number In the example the light will come on when the stored salt drops to level 2 At level 2 the storage tank is about 1 3 full This is the lowest you should allow the stored salt level to drop to inB RECHARGE NOW SALT SIGNAL LEVEL LEVEL WC hu 7 RECHARGE TONIGHT Indicator Light Bars Brinewell Salt Level LEVEL LEVEL Mw ow d oyrO 0 Salt Level 5 If you wish to turn the salt monitor off press the SET LOW SALT LIGHT button until OFF shows above NOTE Your salt monitor is an estimate of your salt level accuracy depends on the type of salt used and other regeneration characteristics ADDING SALT TO STORAGE TANK The Salt Monitor System will turn the low salt light on to warn you when to refill with salt Check for a low salt light a few weeks after you install the softener and every week after that Add salt at about the 2 salt monitor level At this level the tank is about 1 3 full Never let the softener use all the salt before refilling Without salt you will soon have hard water After filling reset the Salt Monitor System Note You will have a loss in softening capacity and may get partly hard water if less than 10 inches salt monitor level 2 of salt is in the storage tank Questions Call The Kenmore Water Line 1 800 426 9345 Faceplate Timer Features OPTIONAL SETTINGS SALT EFFICIENCY CLEAN FEATURE CLEAN FEATURE MINUTES 97 FEATURE 12 24 HOUR CLOCK
39. er could Place as close as possible but always after the 6 pressure tank well water or water meter city water See Fig 3 Place as close as possible to a water drain such as Put the softener in a place where water damage is least likely to occur if it develops a leak Sears or the manufacturer will not repair or pay for water damage a floor drain laundry tub sump or standpipe See 7 A grounded 120V electrical outlet is needed within Fig 3 Connect to the house main water pipe BEFORE THE WATER HEATER See Fig 3 Temperature of water going through the softener must not be more than 120 F 49 C Hot water will damage inner softener parts To reduce the risk of hot water backup piping between the softener and water heater should be as long of a run as possible Keep outside faucets on hard water to save soft water and salt See Fig 3 freeze Damage caused by freezing voids the war ranty by Sears Roebuck and Co 10 feet of the softener See Fig 3 This is to plug in the transformer The softener has a 10 foot power cable Be sure the outlet and transformer are in an inside place to protect from wet weather Use a continuously live outlet which cannot be acci dentally switched off When installing in an outside location you must take the steps necessary to assure the softener installa tion plumbing and wiring are protected from the elements contamination vandalism etc Keep the
40. f the following electronic parts fail due to a defect in material or workmanship call 1 800 4 MY HOME to arrange for free part replacement Brine Tank Light Electronic Board Sensor Housing Wiring Harness Transformer Micro Switch Drive Motor Power Cable After the first year you must pay an initial trip charge TEN YEAR LIMITED WARRANTY AGAINST LEAKS When installed operated and maintained according to all instructions supplied with the product if the water softener tank or salt storage drum develops a leak within ten years from the date of purchase call 1 800 4 MY HOMES to arrange for free tank or drum replacement After the first year you must pay an initial trip charge All warranty coverage does not include water softener resin which is an expendable item If this water softener is ever used for other than private family purposes all warranty coverage applies for only 90 days from the date of purchase This warranty covers only defects in material and workmanship Sears will NOT pay for A service technician to instruct the user in correct product installation operation or maintenance A service technician to clean or maintain this product Damage to or failure of this product if it is not installed operated or maintained according to the all instruc tions supplied with the product Damage to or failure of this product resulting from accident abuse misuse or use for other than its intend ed purpose Damage t
41. fill stage Fill cycle length depends on how much soft water making capacity you have used since the last regeneration As you use more water fill time increases so more brine is made The greater amount of brine cleans more hardness minerals from the resin bed WATER FLOW THROUGH THE SOFTENER IN SERVICE Soft Water Hard Water OU Salt Storage Tank j Salt not shown N i Brine Valve Resin Tank Resin Bed WATER FLOW THROUGH THE SOFTENER IN FILL Soft Water Hard Water OUT IN 1 Salt Storage Tank Fill Water Questions Call The Kenmore Water Line 1 800 426 9345 How Your Water Softener Works SOFT WATER SERVICE AND REGENERATION BRINING During brining the brine is moved from the salt storage area into the resin tank Inside the resin tank brine cleans hardness minerals from the resin beads and they are discharged out the drain How much brine is needed to clean the resin depends on The amount of water used between regenerations The amount of resin in the softener How fast the brine goes through the bed The nozzle and venturi makes suction to take brine from the salt tank and put it into the resin tank They keep the brine flow down to a very slow rate to get the best resin cleaning with the least salt BRINE RINSE After all of the brine is moved into the resin tank the brine valve closes Water keeps flowing the same way it did during brining except the
42. flow bar If you don t get a reading in the display with faucet open pull the sensor from the valve outlet port Pass a small magnet back and forth in front of the sensor You should get a reading in the display If you get a reading unhook the in and out plumb ing and check the turbine for binding POSITION SWITCH STATUS With the valve in service or any of the recharge cycles the switch indicator will show open while the valve is rotating from one position to anoth er the indicator will show the switch closed A defect is probable if indications vary from this pattern number of days since the last regeneration valve position indicator water meter turbine count position switch indicator open VALVE IN SERVICE POSITION valve position indicator minutes of fill cycle remaining water meter turbine count position switch indicator open VALVE IN RECHARGE POSITION FILL IN THIS EXAMPLE valve position indicator Fill and Brine Flashing minutes of brining time begins to count down when valve reaches brining position SALT SIGNAL mum c c bl n BRINE l Lil TIME REMAINING FI i FLOW RATE water meter turbine count position switch indicator closed VALVE ROTATING FROM ONE RECHARGE POSITION TO ANOTHER FROM FILL TO BRINING IN THIS EXAMPLE FIG 61 Questions Call The Kenmore Water Line 1 800 426 9345 Service Tech Information TROUBLESHOOTING VALVE POSITI
43. hard water The softener as factory pro grammed regenerates from 2 00 AM to about 4 20 AM a time when not much water is used If you start your day prior to 4 AM you may need to change the recharge starting time Set the recharge time to 12 00 AM or 1 00 AM Then regeneration will start and end that much earlier and your water heater will not refill with hard water if a hot faucet is opened ELECTRONICS Two main parts of the softener s electronics are a WATER METER and a COMPUTER WATER METER The water meter is in the softener valve outlet As water flows through the meter it sends electric pulses to the computer The computer changes the pulses to a measure in gallons of water COMPUTER The computer is part of the faceplate timer circuit board It is programmed to know the soft ener s capacity how many grains of hardness miner als it will take out of the water before a regeneration is needed When starting the softener you set it for the grains per gallon gpg hardness of the water To find a regeneration pattern best for your needs the computer uses 1 water usage from the meter 2 hardness setting 3 softener capacity 4 time since the last regeneration The computer always adjusts this pattern to your water using habits It works toward providing you with soft water for the longest time and at the most efficient salt usage WATER FLOW THROUGH THE SOFTENER IN FAST RINSE Soft Water Hard Water IN
44. he circuit to the valve motor The valve ed ig motor rotates the rotor and disc and the valve cam fill water until the position switch lever drops to open the soft motor circuit and position the valve in FILL As the rotor and disc rotates the port opens for SOFT water fin through the venturi Fill flow continues to the brine valve and into the salt storage tank Soft water is still available to the house lines in To Valve Outlet Soft Water bottom DERI desc c CI BRINING AND BRINE RINSE CYCLES After fill timer switch action allows the motor to turn the rotor and disc into BRINING position Water flow is directed to the nozzle Suction creat Nozzle ed by the nozzle and venturi draws brine from the E salt storage tank and injects it into the resin bed Brine from Salt via the bottom distributor Flow continues out the storage Tank top distributor and to the drain Hard water is avail Bypass Hard able at the valve outlet Water To Valve Outlet When the brine valve closes to end brine draw water flow continues in the same directions to slowly RINSE brine from the resin bed and to the drain Fionn from Valve Inlet hard water 9 f 4 Top Distributor ZU i K Resin Tank iL Ji Position Switch M OE from valve inlet Hard Water Position Switch Questions Call The Kenmore Water Line 1 800 426 9345 Service Tech Information WATER
45. he following list to ensure you have completed all q the installation procedures J Check the incoming water Has incoming water 2 been tested Valve Inlet Bypass Valve s Remove cardboard packaging from salt tank Single Bypass Valve EAX p AN JLN Is the bypass valve placed into the service _ amp SS position Is the incoming water going to the valve inlet Is the ground clamp installed in i Are the drain lines clamped and secured Note Sier may beinstalled In either direction The end with writ Is the unit plugged into a continuously live outlet ing should be pulled out for service position Has salt been added to the salt tank Has the unit been sanitized See page 19 FOR SERVICE Close bypass valve Open inlet amp outlet valves 21 22 Faceplate Timer Features EXTRA RECHARGE Sometimes a manually started regeneration recharge may be desired or needed Two examples are You have used more water than usual guests visiting and you may run out of soft water before the next timer started regeneration You did not refill the softener with salt before it was gone Add salt to the softener before regenerating You can start a regeneration right away or you can set the timer to regenerate at the next 2 00 AM or other pre set recharge time RECHARGE NOW Press the REGENERATION button and hold until RECHARGE Serv and Fill begin to fl
46. high capacity Rated Softening Capacity Grains Pounds Salt Dose 11 200 2 2 11 200 2 2 30 000 8 3 30 000 8 3 37 900 14 3 37 900 14 3 Rated SevicoFowRaom TOO These systems conform to NSF ANSI 44 for the specific performance claims as verified and substantiat ed by test data The efficiency rating is only valid at the minimum stated salt dosage These softeners were efficiency rated according to NSF ANSI Standard 44 Questions Call The Kenmore Water Line 1 800 426 9345 Service Tech Information WIRING SCHEMATIC AC INPUT POS TURBINE FERRET 24 VAC Transformer lt lt BACK OF TIMER PWA MOTOR TANK LIGHT tank light ni valve motor Turbine Sensor FACEPLATE Keep this manual with your water softener If repairs are needed the service technician must have the informa tion on the following pages ALWAYS MAKE THESE INITIAL CHECKS FIRST 1 Does the time display show the correct time of day f display is blank check power source to the sof tener f time is flashing power was off for over 48 hours The softener resumes normal operation but regen erations occur at the wrong time f an error code Example Err3 shows in the face plate display go to AUTOMATIC ELECTRONIC DIAGNOSTICS 2 Plumbing bypass valve s must be fully in service position 3 The inlet and outlet pipes must connect to the softener inlet and outlet respectively 4 Is the tr
47. ice and flushes residual chlorine from the softener NOTE This recharge takes about 2 1 2 to 2 3 4 hours depending on the salt type setting NOTE During a recharge the water softener bypasses raw water to the home You will not get salty water or affect the regeneration cycle if water is used at this time You can sanitize the softener with or without salt in the storage tank Recommended by the Water Quality Association On some water supplies the water softener may need peri odic disinfecting Your new Sears softener is now softening the water for your household needs However your WATER HEATER is filled with hard water To have fully soft water right away you can drain the water heater so it refills with soft water If you don t drain the water heater it will take a few days before you have fully soft water To drain the water heater open a hot water faucet and let it run until the water runs cold Then close the faucet NOTE If this procedure is performed on a new softener water coming from the taps may initially be discolored This normally occurs the first time water runs through the resin bed The discolored water is not harmful and the discoloration will not last more than a few minutes Salt Hole Cover Water About 3 gallons Questions Call The Kenmore Water Line 1 800 426 9345 Brinewell Cover Remove and add about 3 4 oz bleach Brinewell 19 20 Adding Salt To The Storage T
48. laced in areas with temperature fluctuations and high humidity KCI will harden in these environments and may make the softener inoperable Check the brine tank and brine well black tube in salt storage tank monthly If hardening is present pour small amounts of warm water on hardened areas until they loosen Persons who are on sodium restricted diets should con sider the added sodium as part of their overall sodium intake For example if your water supply is 15 grains hard and you drank 3 quarts of softened water you would consume 335 milligrams of sodium That is equivalent to eating 2 1 2 slices of white bread 40 VM t 004 s Brinewell Salt Storage DA Tank WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES Some salts have an additive to help the softener handle iron in the water supply These salts may be used if your water supply has a high iron content It is recom mended to use Sears Resin Bed Cleaner refer to the Parts List in back of manual for part number for period ic treatments to keep your resin bed clean This is avail able at your local Sears store Persons who are concerned about their drinking water should consider a Kenmore Drinking Water System that will remove or reduce in excess of 9096 of the sodium and other drinking water contaminants Questions Call The Kenmore Water Line 1 800 426 9345 CHECK LIST OF STEP BY STEP GUIDES TO x INSTALL ites Water Supply Review t
49. lly in 4 minutes WATER FLOW THROUGH THE SOFTENER To view the gallon or liter per minute water flow rate through the softener if not already displayed press the SELECT 2 button If soft water is being used the flow rate to the closest 1 10 gallon or liters shows If all faucets and water using appliances are off the display will show 0 flow Questions Call The Kenmore Water Line 1 800 426 9345 24 Faceplate Timer Features AVERAGE DAILY GALLONS or LITERS Press the SELECT 2 button again to show the average number of gallons or liters of soft water the household uses each day This water usage figure is adjusted daily by the faceplate timer To turn this display off press the SELECT 2 button once again RECHARGE TIME REMAINING AND VALVE POSITION INDICATORS One of the valve position indicators Serv Fill Brine Valve Position Ez se v jr Recharge Time Bkwsh Rinse is displayed while the softener is recharg Indicators wwe LIT om Remaining ing RECHARGE flashes in the display and beginning RINSE se REMAINING with Brine the minutes of recharge remaining before return to service appears in place of the present time When the valve is moving from one cycle to another both position indicators are flashing PROGRAM MEMORY If electrical power to the softener goes off the time dis play is blank but the face plate timer keeps the correct time for about 6 hours When electrical power comes on again you have
50. n Fig 54 Make a pencil mark on the handle 1 or KS ae 2 below the top height of the rim Then carefully push it PAN aera Salt Bridge straight down into the salt If a hard object is felt before empty space the pencil mark gets to the top of the tank it s most likely p a salt bridge Carefully push into the bridge in a few Waler Level places to break it Do not try to break the salt bridge by pounding on the outside of the salt tank You may damage the tank Salt If the wrong kind of salt made the bridge take it out Then fill the tank with nugget or pellet salt only Questions Call The Kenmore Water Line 1 800 426 9345 29 Care Of Your Water Softener Cleaning Nozzle amp Venturi KEEPING THE WATER SOFTENER CLEAN NOZZLE amp VENTURI A clean nozzle and venturi see Fig 55 is a must for the softener to work right This small unit moves brine from the salt storage tank to the resin tank during regeneration If it becomes plugged with sand silt dirt Soren etc the softener will not work and you will get hard Support water Screen Ss To clean the nozzle and venturi complete the following steps Nozzle amp Venturi x Remove the softener top cover Be sure the softener ipt Gasket 4 is in service cycle no water pressure at nozzle and it 2 venturi 23 IMPORTANT Be sure small holes in N27 Turn off the cap from the nozzle and venturi housing the gasket are centered directly
51. o or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as provided herein Implied warranties including warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law Sears shall not be liable for incidental or consequential dam ages Some states and provinces do not allow the exclusion or limitation of incidental or consequential dam ages or limitation on the duration of implied warranties of merchantability or fitness so these exclusions or limitations may not apply to you This warranty applies only while this appliance is used in the United States or Canada This warranty gives you specific legal rights and you may also have other rights which vary from state to state Sears Roebuck and Co Hoffman Estates IL 60179 Sears Canada Inc Toronto Ontario Canada M5B 2B8 Questions Call The Kenmore Water Line 1 800 426 9345 TABLE OF CONTENTS Safety Guides Unpack and Check Shipment Plan Your Installation Tools Needed Materials Needed Install Inlet Outlet Adapters or Bypass Valves Three Way Valves
52. oblems If your water supply has clear water iron even though less than the maximum allowed regular resin bed cleaning is needed Your local Sears store has resin bed cleaner for this See Parts List in back of manual for part numbers Clean the bed at least every six 6 months If iron shows up in the soft water before six 6 months clean more often Printed instructions are on the resin bed cleaner bottle Questions Call The Kenmore Water Line 1 800 426 9345 30 Care Of Your Water Softener PROTECT THE WATER SOFTENER FROM DRAIN ALL WATER FROM SOFTENER FREEZING If the softener is installed where it could freeze sum mer cabin lake home etc you must drain all water from it to stop possible freeze damage To drain the sof tener Close the shut off valve on the house main water pipe near the water meter or pressure tank Open a faucet in the soft water pipes to vent pres sure in the softener Floor Drain Move the stem in a single bypass valve to bypass Wood Block Close the inlet and outlet valve in a 3 valve bypass system and open the bypass valve If you want water in the house pipes again reopen the shut off valve on the main water pipe Unplug the transformer at the wall outlet Remove the salt hole cover and the main cover Take off both drain hoses Carefully remove the large holding clips at the soften er inlet and outlet Separate the softener from the plastic installation adaptors or f
53. over the small holes in the nozzle amp Lift out the screen support and screen Do not lose venturi housing the large o ring seal Flow Plug HVDC Remove the nozzle and venturi Wash and rinse the 7 Nozzle amp Venturi parts in warm water until clean If needed use a small brush to remove iron or dirt Also check and Housing clean the gasket flow plugs and screens Carefully replace all parts in the correct order Install with numbered side up concave side down Be sure the largest flow plug Lubricate the o ring seal with silicone grease or is located in the nozzle amp venturi housing Vaseline and place in position Install and tighten the cap by hand only Do not overtighten which may break the cap or housing IRON FROM RESIN BED Your water softener takes hardness minerals calcium and magnesium out of the water It can also control some clear water iron See maximum allowed in the specifications section in this manual With clear water iron water from a faucet is clear when first put into a glass After 15 to 30 minutes the water begins to cloud or turn rust colored A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet called red water iron To take red water iron out of water or over the maximum of clear water iron an iron filter or other equipment is needed Your local Sears store has trained people to help you with iron water pr
54. quired for shipping only Rim Insert Required for shipping only Cover main Salt Hole Cover order following decal Instruction Decal 4 Clamp Retainer 2 required 5 Clamp Section 2 required Vapor Barrier Y Timer Repl PWA Transformer 24 V 10 VA e Faceplate order following decal Faceplate Decal Rim includes key no 11 amp 12 O Ring 11 16 x 1 1 32 Light Asm Ultra Cleansing Screen Brinewell Cover with decal Plastic Screw 1 4 x 5 8 3442699 Resin Bed Cleaner 7287213 Parts Bag includes parts marked with a pages 43 BLUE RAS 45 amp 47 Order manuals separately if needed 7282603 Not illustrated D Aligns with top of brinewell Included in parts bag Questions Call The Kenmore Water Line 1 800 426 9345 43 Exploded View Kenmore MODEL Nos 625 383760 and 625 393760 INLET OUTLET GROUNDING CLAMPS Questions Call The Kenmore Water Line 1 800 426 9345 44 Kenmore MODEL Nos 625 383760 and 625 393760 B BRINE VALVE ASSEMBLY Key No Part Number Part Description 6 7092278 GuideCap S O EE EET IOOONME BMEMMENEDMMEMEMEMEMEMEMEMEMEEM 9 0516924 Retainer Bottom Seal O 7113016 Tubing Assembly includes Key Nos 14 15 amp 16 7171349 7248706 Grounding Kit e Included in parts bag Questions Call The Kenmore Water Line 1 800 426 9345 45 Exploded View Questions Call The Kenmore Water Line 1 8
55. r Installation PIPE FITTINGS OTHER MATERIALS NEEDED rs You must first decide how to run in and out pipes to the softener Look at your house main water pipe at the IN point you will connect the softener Is the pipe soldered copper glued plastic or threaded galvanized or brass What is the pipe size What kind of pipe and fittings is it Use teflon tape easiest for you to work with and what tools do you have PE compound rm ADL 1 NPT Now look at the common plans for in and out piping a EST adaptor 2 of each on soldered copper See Fig 6 Use it as a guide to plan RS hor clip included what materials you will need Get all the materials you S bo will need before you start Use Fig 5 to make a plan drawing for your specific Nale Bypass installation In and out fittings included with the soften pereo Nel ovale er are 1 NPT threaded adaptors You should maintain mui p yi the same or larger pipe size as the water supply pipe Z i i d up to the softener inlet and outlet Use copper brass Q galvanized or PVC plastic pipe and fittings for the in x and out pipes Be sure to check local codes To connect to 1 1 4 copper household plumbing X gd Note If converting from galvanized to copper pipe use approved dielectric insulating connectors E tus ALWAYS install the bypass valve that is included with 1 NPT sweat the unit or a three valve bypa
56. r enters the house 2 With both faucets open fill a gallon container at one faucet while looking at a watch or clock to see how many seconds it takes Empty the container and go to the second faucet be sure BOTH faucets are still on Fill the gallon container at the second faucet and see how many seconds it takes Turn off both faucets Now add the number of seconds it took to fill the container at both faucets A total of 90 seconds or less means the system flow rate is good NOTE Add these readings to the Facts and Figure table on page 3 NOTE Codes in the state of Massachusetts require installation by a licensed plumber For installation use plumbing code 248CMR of the Commonwealth of Massachusetts Assemble Drain Port Elbow A disposable piece of tubing has been installed in the drain port of your new water softener to protect it during shipping Please do the following Remove the tube from the valve See Figure A Locate the drain elbow that is attached to the installa tion accessories cardboard display See Figure B Make sure that the black O ring is attached to the out side of the drain elbow Also look inside the drain elbow to be sure the small black flow plug is inside and hasn t fallen out during shipping 4 Insert the drain elbow into the valve s drain port until it stops and the black O ring is pushed in beyond the slots in the drain port with the smaller barbed end poin
57. ress SELECT1 to show the 12 HOUR display 12 or 24 hour clock All time displays are shown in standard clock time 1 to 12 PM and 1 to 12 AM at the 12 hr default setting If Military time displays are desired set to 24 hr by pressing the UP button Press SELECT1 to show the GALLONS or LITERS dis play Gallon or Liter readings Water usage and flow dis 2 LITERS plays are shown in gallons If you prefer to have the same displays in liters press the UP button until Liter shows Press SELECT1 to show the RECHARGE display Maximum days between regenerations The faceplate timer automatically controls regeneration frequency see RECHARGE page 28 This provides the greatest operating efficien cy and under most conditions this feature will be left in its default mode However modify this feature if you Default Display Example want to force a regeneration every set number of days Set to 4 Days Maximum For example if your water supply contains iron and you Between Regeneration want the softener to regenerate at least once every few days to keep the resin bed clean set the display as typi FIG 42 cally shown above Setting is available from 1 to 15 days by using the UP and DOWN buttons 8 Press SELECT 1 to return the present time display TANK LIGHT To light the inside of the salt storage tank press the TANK LIGHT button on the faceplate Press the same button again to turn the light off or it will turn off automatica
58. ributor Sears offers a full line of dedicated sediment filtration products Questions Call The Kenmore Water Line 1 800 426 9345 25 How Your Water Softener Works SOFT WATER SERVICE AND REGENERATION SERVICE When the softener is giving you soft water it is called Service During service hard water comes from the house main water pipe into the softener Inside the sof tener resin tank is a bed made up of thousands of tiny plastic resin beads As hard water passes through the bed each bead attracts and holds the hardness miner als This is called ion exchanging Water without the hardness minerals soft water flows out of the softener and into the house soft water pipes After a period of time the resin beads hold all of the hardness minerals they can and cleaning with salt brine is needed This cleaning is called regeneration or recharge Regeneration is started at 2 00 a m by the electronic timer It takes place in 5 stages or cycles These are 1 Fill 2 Brining 3 Brine Rinse 4 Backwash 5 Fast Rinse NOTE If the Clean Feature is set to On additional backwash and fast rinse cycles occur before the fill cycle REGENERATION The five steps listed above are described in detail over the next several pages FILL Salt dissolved in water is called brine Brine is needed to clean the hardness minerals from the resin beads To make the brine water flows into the salt stor age area during the
59. rom the bypass valve Remove the brinewell cover and disconnect the brine valve tubing at the nozzle and venturi assembly Lift the brine valve out of the brinewell Tip the brine valve upside down to drain water Lay a piece of 2 inch thick board near the floor drain Move the softener close to the drain SLOWLY and CAREFULLY tip it over until the rim rests on the wood block with the inlet and outlet over the drain Do not allow the softener s weight to rest on the inlet and outlet fittings or they will break Tip the bottom of the softener up a few inches and hold until all water has drained Leave the softener laying like this until you are ready to use it Plug the inlet and outlet with rags to keep dirt bugs etc out Questions Call The Kenmore Water Line 1 800 426 9345 31 Care Of Your Water Softener CHECKLIST TO HELP YOU SAVE MONEY If your water softener fails to work make the following easy checks Often you will find what is wrong yourself and you won t have to call and wait for service If you do not find anything wrong while making the checks and your sof tener still does not work call your Sears Service Department 1 Also read ERROR CODE 2 If an error code is not displayed press and hold the SELECT1 button until the display changes Then press the SELECT button again and hold until a flashing code appears It must show H 32 for Model 38376 or H 33 for Model 39376 If any other number shows the
60. s and to flush pipe chips or other residue from the water pipes be sure to do the following steps exactly as instructed 1 Fully open two cold soft water faucets near the softener 2 Look at the pictures in Fig 18 and 19 to deter mine your kind of bypass valve s Place bypass valve s in bypass position On a single valve slide the stem inward to bypass On a three 3 valve system close the inlet and outlet valves and open the bypass valve Fully open the house main water pipe shutoff valve Observe steady water flow from both open faucets Place bypass valve s in SERVICE EXACTLY as follows Keep soft water faucets open a Single Bypass Valve Slowly slide pull the valve stem outward toward service pausing sev eral times to allow the softener to pressurize slow ly b Three Valve Bypass Fully close the bypass valve and open the outlet valve Slowly open the inlet valve pausing several times to allow the sof tener to pressurize slowly After about three minutes open a hot water faucet for about one minute or until all air is expelled then close Close both cold water faucets Check your plumbing work for leaks and fix right away if any are found Be sure to observe previ ous caution notes NOTE If this procedure is performed on a new softener water coming from the taps may initial ly be discolored This normally occurs the first time water runs through the resin bed The dis colored wa
61. s extra cleaning of the resin bed before it is regenerated with the salt brine To conserve water if your water supply does not contain iron or sediments be sure this feature is set to OFF The default is ON Press SELECT1 again until the CLEAN TIME display shows Clean feature minutes If you are using this feature the length of the extra backwash cycle automatically is set to 3 minutes However you can adjust this time from 1 to 15 minutes in length To change this cycle time use the UP button to increase the time or the Default Minutes Example DOWN button to shorten the time If no change is Time Set to 7 Minutes desired continue to next step EE Questions Call The Kenmore Water Line 1 800 426 9345 23 Faceplate Timer Features ioe LeveL nir ie inl 4 Press SELECT1 to show the 97 Feature e va avi aere ue i i 97 Feature The 97 Feature can save salt and Em zie water by regenerating when 97 of the softener s capacity has been used up With this feature ON the regeneration can occur at any time whenever the sys tem has reached 97 of its capacity The default is OFF If this feature is desired turn it on by pressing the UP button IntelliSoft is a new Kenmore exclusive technology built into your system s electronic control IntelliSoft ensures that your softening system provides you with the most accurate salt dose to fit your water use needs providing you with industry leading water and salt savings P
62. ss See Fig 9 to13 adaptor 2 OUT Bypass valves let you turn off water to the softener if Use teflon tape needed for repairs but still have water in the house pipe joint compound pipes or both Drain tubing 3 8 inside diameter is needed for the valve and salt tank drains See Fig 16 If a rigid valve i Y clip drain is needed to comply with plumbing codes you can s 4 NPT 2 of each buy the parts needed see Fig 16 to change the soften f v adaptor included er to a 1 2 inch minimum copper tubing drain 1s AS p RO To connect to 1 1 4 lt copper household N plumbing S NOTE For plumbing connection buy 2 sweat adaptors and plumb directly to the inlet outlet adaptors Threads on the inlet outlet adaptors are 1 NPT CAUTION DO ALL SOLDERING BEFORE CONNECTING SWEAT ADAP TORS TO INLET OUTLET ADAPTORS OR BYPASS VALVE Questions Call The Kenmore Water Line 1 800 426 9345 Read Before Beginning Installation BEFORE INSTALLING CHECKS amp TESTS Your water supply needs to be checked for chemical analysis water pressure and water flow rate To accom plish this complete the following steps Check Water s Chemical Analysis Sears sells a com plete line of water treating equipment to correct various water problems To be sure you have the proper type and size equipment You must have your water tested Your Sears store can give you a water test results for hardness iron and
63. ter is not harmful and the discol oration will not last more than a few minutes HOUSE MAIN WATER SHUTOFF VALVES Shutoff Valve Pressure Tank Well Pump SINGLE BYPASS Pull Stem Outward For Service ae Inward For Bypass Note Stem may be installed in either direction The end with writing should be pulled out for service position FIG 18 VALVE BYPASS FOR SERVICE Close bypass valve Open inlet amp outlet valves FOR BYPASS Open bypass valve Close inlet amp outlet valves Outlet Valve Questions Call The Kenmore Water Line 1 800 426 9345 15 Electrical Requirements INSTALL GROUNDING CLAMP BETWEEN THE SOFTENER IN AND OUT PIPES The house cold water pipe iron or copper is often used to ground all electrical outlets in the home Outlets are grounded to protect you from shock when you touch any electric appliance plugged into the out let If you installed the single bypass valve the cold water pipe ground is broken See Fig 20 and 21 IMPORTANT Be sure the cold water pipe has direct metal to metal contact all the way to the ground Plastic rubber or other electrically insulat ing parts such as hoses fittings washers or gas kets can break the direct metal to metal contact Also check the water meter city water or the well pump Install 4 copper jumper wires clamped tightly on both ends across insulated parts See Fig 21 To restore the ground take the ground clamp
64. ting out of the valve 5 Secure the drain elbow to the valve using the black U clip also attached to the accessories cardboard dis play by sliding it into the slots in the drain port and into the grooves in the drain elbow See Figure C Gently pull on the drain elbow to make sure it is secure in the valve Flow plug should be inside drain elbow O ring Install Single Bypass Valve ASSEMBLE INLET OUTLET ADAPTORS OR SINGLE BYPASS VALVE Complete the following steps to assemble the adaptors or bypass valve 1 Close the shutoff valve on the house main water pipe near the water meter or pressure tank to turn off the water See Fig 7 Shut off the gas or electric supply to the water heater See Fig 7 Open the highest and lowest water faucets in your house This will let water drain from the pipes Close faucets after water has drained Remove the main cover See Fig 8 Pull outward on two 2 tabs to release The salt hole cover remains attached to the main cover when removed Set both covers aside so they will not get scratched or broken INSTALL SEARS BYPASS VALVE AND OR THE INLET OUTLET THREADED ADAPTORS NOTE If you will not install the bypass valve because you will have a three 3 valve bypass skip steps 6 amp 7 but do steps 5 and 8 5 Visually check and remove any foreign materials from the valve inlet and outlet ports See Fig 9 Carefully remove the two large plastic clips
65. to reset the present time only if the dis play is flashing The HARDNESS and RECHARGE TIME never require resetting unless a change is desired Even if the timer is incorrect after a long power outage the sof tener works as it should to keep your water soft However regenerations may occur at the wrong time of day until you reset the timer to the correct time of day ERROR CODE An error code could appear in the face plate display if a problem occurs in the softener electronics Turn to the Troubleshooting section to resolve the problem and or call the Kenmore Water Line number listed below KENMORE S ULTRA CLEANSING FEATURE The ultra cleansing feature keeps larger particles of sedi ment from entering the home s plumbing system As water passes through the softener the larger sediment particles are collected in the integrated basket and then rinsed to the drain before each regeneration The ultra cleansing feature provides added protection for water using appliances by reducing the chance of larger parti cles entering the various products valves and screens An extra backwash will be preprogrammed into the electron ics by the factory This extra backwash will help keep the ultra cleansing feature screen clean Ultra Cleansing Screen Important The ultra cleansing feature is not intended to replace pretreatment filtration For problem water applications additional sediment filtration is recom mended Top Dist
66. ure the same grains per gallon number is shown as on your water analysis report See page 19 to reset Press and release the SELECT button until the present time shows in the display Using hot water when softener is regenerat Avoid using hot water during this time because ing the water heater refills with hard water see Automatic Bypass page 28 Increase in the grains of hardness in your Ask your Sears retail store for a new water water supply analysis Then make a new hardness number setting page 18 Brine tank flooded Restricted drain line Check for kinks bends or obstructions see page 14 Plugged or dirty nozzle amp venturi Take apart and clean or replace damaged parts see page 30 Valve rotor disc amp seals Check for scratches or grooves replace if needed Salty tasting water Restricted drain line Check for kinks bends or obstructions see immediately after page 14 regeneration Questions Call The Kenmore Water Line 1 800 426 9345 32 Specifications BYPASS VALVES Bypass valve s should always remain in soft water service position Position in bypass only if needed for softener repairs SINGLE BYPASS pull stem outward for service inward for bypass Inches 3 VALVE BYPASS FOR SERVICE A Salt Tank Height 40 1 4 close bypass valve EGLE open inlet amp outlet valves B Resin Tank Diameter nominal EOR BYPASS Outlet open bypass Resin Tank Height nominal close inlet amp outlet

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