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Intermec CN2 User's Manual

1. fatermec CN2 TL j Touch screen Esc an F1 ee ABC F3 DEF Lock Caps S gt FS gt 1 4 3 F4 F L F6 M eo C4 C5 6 op Ie FZ F8 V F9 WXYZ i 9 i F10 ace F11 Alt F12 4 NS Cleaning the CN2 You can clean the scanner window and touch screen Clean the scanner window and the touch screen as often as needed for the environment in which you are using the computer Use a solution of ammonia and water There are no user serviceable parts inside the CN2 Opening the unit will void the warranty and may cause damage to the internal components Attention Le CN2 ne contient pas de pi ces r parables par Putilisateur Le fait d ouvrir unit annule la garantie et peut endommager les pi ces internes To clean the scanner window and touch screen 1 Press and hold the Power key for 2 to 3 seconds and then release it to turn off the CN2 CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 2 Dip a clean towel or rag in the ammonia solution and wring out the excess Wipe off the scanner window and touch screen Do not allow any abrasive material to touch these surfaces 3 Wipe dry CN2 Handheld Computer User s Manual 101 Chapter 5 Troubleshooting and Maintaining the CN2 102 CN2 Hand
2. B SS SS IOO J CN2 18 Key Numeric Keypad The Orange 0 and Green Om keys let you access the additional functions printed on the keypad overlay To access functions printed in orange on the keypad overlay 1 Press and release the Orange 8D key The D icon appears in the taskbar and Orange mode is enabled The 0 icon remains on until you press another key or press the Orange key again CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer 2 Press and release the key below the function printed in orange For example press the 5 key to access the F5 function which refreshes the selected folder or desktop The C icon turns off To access characters printed in green on the keypad overlay 1 Press and release the Green Cm key The a icon appears in the taskbar and Green mode is locked The iicon remains on until you press OB again 2 Press and release the key below the character printed in green For example press the 2 key twice to type a lowercase b character 3 Press and release Cm to disable Green mode The icon turns off To type uppercase characters 1 Press and release the Green Gm key The a icon appears in the taskbar and Green mode is locked 2 Press and release the ESC key The Caps Lock 48 icon appears in the taskbar 3 Type a few uppercase characters For example to type BYE follow these steps a Press the 2 key twice to
3. data from the CN2 When you turn on the CN2 after it was suspended for a while 10 15 minutes or longer it can no longer send or receive messages over the network The CN2 is connected to the Intermec Application Server or host computer and you move to a new site to collect data A Network Connection icon was visible but now the no network connection icon FA is visible 88 Solution In a UDP Plus network there may be a problem with the connection between the Intermec Application Server and the host computer Check with your network administrator or see the user s manual for the Intermec Application Server In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator or use your access point user s manual The CN2 may not be recognizing the network card Turn off the CN2 and then turn it on again The host may have deactivated or lost your current terminal emulation session In a TCP IP direct connect network you need to turn off the Keep Alive message if possible from the host so that the TCP session is maintained while a CN2 is suspended You may have gone out of range of an access point Try moving closer to an access point or to a different location to re establish communications Once you are in range again the network connection icon appears again Any data you collected while out of range is transmitted ov
4. 44 CN2 Handheld Computer User s Manual ie Chapter 3 Adding the CN2 to the Network Note The Wireless Information tab lets you view wireless network parameters and a list of available wireless networks You cannot set parameters or select a network on this tab 5 Tap OK to close the SWLD26C1 configuration screen Configuring Network Security ie The CN2 provides three types of security for your wireless network e Wi Fi Protected Access WPA e 802 1x e WEP This section explains how to configure security on your wireless CN2 If you choose not to use security see Disabling Security on page 62 Intermec always recommends that you implement security You must use either Microsoft Security or Funk Security software to implement your security solution For details see the next section Choosing Between Microsoft Security and Funk Security Software Note If you are using 802 1x security this section assumes that your authentication server and authenticators are properly configured For more information on the different types of security see the MobileLAN secure 802 1x Security Solution Installation Guide P N 073134 available at www intermec com Choosing Between Microsoft Security and Funk Security Software Before you can implement a security solution on the CN2 you need to choose between Microsoft Security and Funk Security software e Microsoft Security is the default setting If you cho
5. s Manual Appendix B Default Configuration Default Communications Configuration Communications Settings DHCP Device Name Primary DNS Secondary DNS Primary WINS Secondary WINS 802 11 Radio Settings Network Name Infrastructure Mode Security Security Choice Infrastructure Mode Network Authentication Data Encryption 802 1x Authentication Network Key Setting Network Key Index Radio Power Management UDP Plus Settings UDP Plus Activate Controller IP Controller Port Ack Delay Upper Limit Ack Delay Lower Limit Retries Send Timer Receive Timer CN2 Handheld Computer User s Manual Default Value Enable WindowsCE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value INTERMEC Infrastructure Microsoft Infrastructure Open Disabled Disabled Automatic Key 1 Enabled Fast PSP Default Value Disable 0 0 0 0 5555 5000 ms 300 ms 7 20 sec 45 sec 109 Appendix B Default Configuration Default Device Settings Configuration Device Settings Default Value Beeper Volume Very high Backlight Timeout 1 minute Power Management User Idle 1 minute System Idle 1 minute Suspend 1 minute 110 CN2 Handheld Computer User s Manual Index CN2 Handheld Computer User s Manual Index Symbols and Numbers See Backspace key BA See Network Connection icon 4g See Caps Lock icon OB See Green key Ce See Green mode MO See Orange key NET Compact Framework 3 74 10 key scroll
6. 3 Open Intermec Settings 4 Tap Communications gt 802 11 Radio gt Security Settings gt Microsoft Security 5 For Infrastructure Mode choose Infrastructure 6 For Network Authentication choose WPA and tap the Save icon in the upper right corner of the screen Data Encryption is set to TKIP by default 7 For 802 1x Authentication choose either TLS or PEAP If you choose TLS a Tap Properties and tap Run App The Authentication Settings box appears CN2 Handheld Computer User s Manual 51 Chapter 3 Adding the CN2 to the Network Auth Settings User Certificate Issued to Issued by b From the Authentication Settings box tap Select c Tap your certificate from the list and tap Enter If you choose PEAP a Tap Properties and tap Run App The Authentication Settings box appears b Tap the Validate Server check box c Tap Enter After the radio starts to authenticate the Network Password dialog box appears Network Password OK User Name Password Domain Save password Exit Esc d Enter a User Name and Password and tap the Save Password check box e Optional In the Domain field enter the Active Directory domain associated with the user account f Press Enter 8 Exit Intermec Settings To enable WPA PSK security on your CN2 With Microsoft security 1 Make sure you have configured the communications and radio parameters on your CN2 52 CN2 Handheld Computer
7. Pa your connection to the network if you have problems c Select User Password type a user password and then tap Save d For Validate Server Certificate choose Enabled and tap Save CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network If you choose TLS a For Validate Server Certificate choose Enabled and tap Save b You can also enter a User Name Subject Name and Server Common Name if you want to increase your level of security 9 Exit Intermec Settings Configuring 802 1x Security With Microsoft Security 1 Make sure you have configured the communications and radio parameters on your CN2 2 If you plan to use TLS for authentication load a user and root certificate on your CN2 For help see Loading Certificates on page 59 3 Open Intermec Settings 4 Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP and tap Save If you choose TLS ao vn a Ww a Select Properties and tap Run App The Authentication Settings box appears Auth Settings OK User Certificate Issued to Issued by _ Select Cancel Esc b From the Authentication Settings box tap Select c Select your certificate from the list and tap Save CN2 Handheld Computer User
8. 11 8 1 39 120 400 4 7 L527 EAN 0 33 mm 13 mils 45 240 1 8 9 4 100 contrast 100 contrast 0 33 mm 13 mils 61 157 2 4 6 2 25 contrast 25 contrast Accessories for the CN2 You can use these accessories sold and ordered separately with the CN2 To order accessories contact your local Intermec sales representative CN2 Battery P N 074201 Use the lithium ion battery to provide main power to the computer CN2 Communications Dock P N 225 696 001 Use the communications dock to charge your battery to provide power to your CN2 and to communicate through a USB connection CN2 Handheld Computer User s Manual 105 Appendix A Specifications and Accessories 106 Caution CN2 Modem Dock P N 075499 Use the modem dock to communicate through a modem connection to communicate through a USB connection to charge your battery to provide power to the CN2 and to attach a USB keyboard to the CN2 AC Power Supply P N 074246 Use this AC power supply to provide power to the CN2 and charges its battery when it is in the CN2 communications dock or CN2 modem dock You must use only the Intermec power supply approved for use with the CN2 Using any other power supply will damage the CN2 Attention Vous devez utiliser seulement le bloc d alimentation Intermec d sign pour le CN2 L utilisation d autre blocs d alimentation endommagera le CN2 USB Type B Interface Cable P N 321 576 002 Use the USB Type
9. 18 Check Force long distance if the modem needs to dial the country region code the area code and the phone number Or check Force local if the modem needs to dial only the phone number 66 CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network 19 Tap Finish 20 Perform the steps in the next procedure To connect to the Internet for the first time To connect to the Internet for the first time 1 Tap Start gt Settings gt Network and Dial up Connections 2 Double tap the icon for the connection you just configured The Dial Up Connection screen appears Dial Up Connection ae Pyl My ISP Connection User Mame Password Domain Save password Phone 0425 5551254 Dial fom Work Dial Properties 3 In the User Name field enter the user name provided by your ISP 4 In the Password field enter the password provided by your ISP 5 Optional Check the Save password check box if you do not want to enter the password every time you connect 6 Tap Dial Properties The Dialing Properties screen appears CN2 Handheld Computer User s Manual 67 Chapter 3 Adding the CN2 to the Network 68 Local oe are Area code 425 hen Tone dialing Country Region i Pulse dialing Disable call waiting dial Dialing patterns are Local Long Distance International 3 1FG 9 011 EFG 7 By default the CN2 assumes that you are dialing from work on
10. 27 wireless CN2 defined 4 wireless communications configuring 39 troubleshooting 88 to 89 Wireless Information tab 44 Wireless Zero Configuration requires Microsoft Security 46 using on CN2 43 Wireless Information tab 44 45 WPA security configuring with Funk 49 configuring with Microsoft 51 described 48 WPA PSK security configuring with Funk 50 configuring with Microsoft 52 described 48 writing on touch screen converting with Transcriber 16 X Y Z XScale processor 3 yellow Power key 13 Zero Config See Wireless Zero Configuration 119 Index 120 CN2 Handheld Computer User s Manual fatermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CN2 Handheld Computer User s Manual P N 075464 001
11. 5 for as many profiles as you want to define 7 Select the active profile you want to configure with security settings 8 Configure your security settings CN2 Handheld Computer User s Manual 47 Chapter 3 Adding the CN2 to the Network ie Switching from Funk Security to Microsoft Security If your CN2 is configured to use Funk Security it is easy to switch to Microsoft Security To switch to Microsoft Security 1 Tap Start gt Intermec Settings gt Communications gt 802 11 Radio gt Security Settings 2 For Security Choice choose Microsoft Security 3 Save your settings 4 Warm boot the CN2 For help see Warm Booting the CN2 on page 94 Note You must warm boot the CN2 after you change your security choice Using WPA Security 48 Wi Fi Protected Access WPA is a strongly enhanced interoperable Wi Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy WEP Instead of WEP WPA uses Temporal Key Integrity Protocol TKIP for its data encryption method Currently WPA satisfies some of the requirements in the IEEE 802 111 draft standard When the standard is finalized WPA will maintain forward compatibility WPA runs in 802 1x Enterprise mode or PSK Pre Shared Key mode e In Enterprise mode WPA provides user authentication using 802 1x and the Extensible Authentication Protocol EAP That is an authentication server such as a RADIUS server must authen
12. Disk The SDMMC Disk folder shows the contents of the optional SD card Intermec recommends that you place application install files in this folder DiskOnChip The DiskOnChip folder is an area of storage that is part of the CN2 flash memory This storage area is not deleted during a cold boot There are several ways you can install files and applications on the CN2 e ActiveSync e SD Card e Wavelink Avalanche The following sections explain how to use each one of these processes to install your application on the CN2 Installing Applications Using ActiveSync 76 a You can use ActiveSync to establish a connection between your PC and the CN2 ActiveSync allows you to transfer files synchronize files perform remote debugging and other device management activities Note ActiveSync is a free application available from the Microsoft web site To establish a partnership between your PC and the CN2 you need these items e USB interface cable P N 321 576 002 e CN2 communications dock P N 225 696 001 e ActiveSync version 3 7 1 or later CN2 Handheld Computer User s Manual Chapter 4 Developing and Installing Applications Installing ActiveSync and Establishing a Partnership You can use a USB cable to establish your initial partnership between the CN2 and your PC To install ActiveSync and establish a partnership 1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for in
13. Red Understanding the Beeps The CN2 uses beeps to provide you with audio feedback when it performs some functions For example you hear a beep each time you scan a valid bar code 20 Description This light turns on when the CN2 successfully decodes a bar code This light turns on when you press one of the Side Scan buttons or the Scan button on the scroll keypad When the CN2 is connected to a power source this light turns on to indicate that the battery is fully charged When the CN2 is connected to a power source this light turns on if you cannot charge the battery The temperature may not be within the charging range or the battery may be damaged When the CN2 is connected to a power source this light turns on to indicate that the battery is charging Understanding the CN2 Beeps Beep Sequence High beep low beep Error beep Click What it Means You entered valid data or a valid command the CN2 decoded a label or the CN2 decoded the last row of a two dimensional bar code You entered or scanned an invalid command Try entering or scanning the command again You pressed a key CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer You can change the beeper volume for your needs and environment You can set the beeper volume to off low quiet medium high loud and very high very loud default setting To change the beeper volume 1 Tap the St
14. been disabled Make sure that the application you are running on the computer is expecting input from a bar code You may need to use the input panel to enter this information instead of scanning it The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label To operate the computer quickly and efficiently you should only enable the bar code symbologies that you are going to scan 91 Chapter 5 Troubleshooting and Maintaining the CN2 Running Diagnostics ie You can run Intermec Diagnostics to determine if there are any problems with your CN2 You can run Intermec Diagnostics at any time even while running an application To run Intermec Diagnostics 1 Tap Start gt Settings gt Control Panel 2 Double tap the Intermec Diagnostics icon p p Intermec Diagnostics 3 From the Select test drop down list choose which diagnostic tests to run e You can tap the test e You can type the number of the test on the numeric keypad or the USB keyboard For help deciding which tests to run see the following table Summary of Intermec Diagnostics Tests 4 When you have finished running tests press ESC to exit Note If a test contai
15. benefit of the trademark owner with no intention of infringement ii CN2 Handheld Computer User s Manual Contents Contents Beror YOU C0 Se esaiaeae totes T T E T vil Salet EN taenia vil Sake CONS dert a sneer steet teen sahara oreert serateegissnedeaccues viii Global Services atid Supports rave neee Need viii Whe Should Read his Document wenen ERA x Related DOCUMEN sorron dae ena E E EE E OEE NAT x Patene akon alo mean E x Other Copyrig M Int oma On annin aa T xi 1 Using the CN2 Handheld Computer 1 Introducing the CN2 Handheld Computer sessssssssssesesessesesssessersssressersseresseesseressne 2 CN2 Features Applications and Accessories onsen eonnnereennenereennneeren 3 Identifying the Optional Features Installed in Your CN2 oo eee eeeeeeeeeeee 3 ORS hovedicovegle ris lg nesten eene tern ter arse rere enten 5 Installing and Charging the Battery ennn eeenneeeenneevenneeeenneeeenne 6 Removing the Battersea enke A G 8 Maximine Battery ilena asd eia Sais cites BoB e aia 9 Checking the Battery Stats ede ais scotia austin sisi en enten 9 Usine The ey pad smienten 10 Wsmetne Numere Key pad amnestie eetset 10 Usinestne Scroll Keypad nennen Renderer 12 Usine the Bower Kev psh esses cies tenciectiens e alee thc cases cata 13 Usine the 1 Oth Sereen teisteren len E 14 Using the Touch Screen and Stylus diroris a 14 Understanding the Drs kiop iere nee E 15 Veme Sealy DEMO iera E E ETEEN 15 Usine T ra
16. defective radio card For help contact your local Intermec service representative 89 Chapter 5 Troubleshooting and Maintaining the CN2 Problems While Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button or one of the Side Scan buttons and aim the scanner at a bar code label When you release the Scan button or Side Scan button the Good Read light does not turn off The scanner will not read the bar code label 90 Solution There are three possible problems e You may be too far away from the bar code label Try moving closer to the bar code label and scan it again e You may be scanning the bar code label straight on Change the scanning angle and try again e The PSM files may not be correctly installed For help see Upgrading the Persistent Storage Manager Files on page 97 You can test the effective range of the scanner Move within 61 cm 2 ft of a wall and test the scanner You need to be within the scanning range to scan bar code labels For help scanning bar codes see Scanning Bar Codes on page 21 The Good Read light will remain on if you configure the CN2 to use continuous edge triggering If you configure the CN2 for level triggering and the Good Read light remains on there may be a problem Press the Scan button or one of the Side Scan buttons again without scanning a bar code label If the light is still on
17. ergonomically designed handheld computer built on the Microsoft Windows CE NET operating system It is a semi rugged lightweight computer that runs client server applications and browser based applications Good Battery light Read light Stylus not visible from front Side Scan button 2 places F1 F2 al gt F4 ral Fe gt p F7 RS F8 TUV F9 WXY MIZ 8 9E g Pio Space Fit 5 Alt Ny USB Serial port CN2 Handheld Computer With Numeric Keypad The CN2 handheld computer with an IEEE 802 11b g radio installed is Wi Fi certified for interoperability with other 802 11b g wireless LAN devices CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer CN2 Features Applications and Accessories The CN2 includes these features 802 11b g radio optional NET Compact Framework CCX v1 0 certification IPv6 support Quarter VGA color display with touch screen 18 key numeric keypad or 10 key scroll keypad 1D linear imager optional 64MB flash 128MB RAM memory 400 MHz Intel XScale processor The CN2 ships with these installed applications CE Internet Explorer 6 CE Media Player Inbox ScanDemo Transcriber Wavelink Avalanche Enabler WordPad For a complete list of accessories see Accessories f
18. find To open Microsoft Internet Explorer e Double tap Internet Explorer from the desktop The Internet Explorer default window appears Installing Applications on the CN2 There are several ways you can install applications on the CN2 e You can package your application as a cabinet cab file e Ifyou have a simple application you may only need to deliver the exe file e You can copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using CAB files to install your applications The CN2 uses standard Windows CE CAB files and will install third party CAB files After the CN2 executes a CAB file it deletes the file To keep your CAB files so that they can be installed when you perform a cold boot you need to save them to the DiskOnChip Persistent Copy CABFiles directory On a cold boot the CAB files are copied to the CABFiles directory in the object store where they are executed and deleted The original copy remains in the DiskOnChip Persistent Copy CABFiles directory to be installed on the next cold boot CN2 Handheld Computer User s Manual 75 Chapter 4 Developing and Installing Applications Intermec recommends that you store your applications in a folder specific to your application underneath the PROGRAM FILES folder Intermec recommends that you store your application data in one of these folders on the CN2 Folder Description SDMMC
19. mode is enabled Caps Lock feature on the input panel is enabled The CN2 is connected using ActiveSync Note EN By Ei and Plareallverstonsof the Network Connection icon Each version indicates a different network connection state CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer Only two screen icons are visible at one time You can tap the right arrow or left arrow to view additional icons which are on but not visible Tap the right arrow to view more icons on the right 8 a Be us m PE Tap the Right Arrow The CE Remote Display icon and the ActiveSync icon are visible on the taskbar Tap the right arrow to view additional icons Tap the left arrow to view more icons on the left FE p KE q 12 54 pm A Tap the Left Arrow The Network Connection icon and the Battery Charging icon are visible on the taskbar Tap the left arrow to view additional icons Understanding the Status Lights The status lights on the CN2 turn on to indicate the status of the battery or a successful decode of a bar code Battery Good Read light light CN2 Status Lights This illustration shows the location of the Battery and Good Read lights The next table describes the status lights CN2 Handheld Computer User s Manual 19 Chapter 1 Using the CN2 Handheld Computer Understanding the CN2 Status Lights Light Color Good Read Green Red Battery Green Orange
20. network name SSID of the access point that you are trying to communicate with The default network name is INTERMEC The 802 1x security network may not be active Make sure that the server software is properly loaded and configured on the server PC For help see the documentation that shipped with your server software The CN2 may not be communicating with the access point that you want it to communicate with Make sure that the network name on the CN2 is the same as the network name of the access point that you are trying to communicate with The default network name is INTERMEC CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 Problems While Configuring Security continued Problem A Network Connection icon appears in the status bar but it disappears continued The CN2 indicates that it is not authenticated The CN2 indicates that it is authenticated but it does not communicate with the host You receive a message saying The server certificate has expired or your system date is incorrect after you cold boot the CN2 You are setting up multiple access points in a network with different SSIDs and the connection fails CN2 Handheld Computer User s Manual Solution The access point that you are trying to communicate with may not be communicating with the server Make sure your access point is turned on properly configured and has 80
21. s Manual Tips Tap X to exit the test When each test action begins a message explains what you should see on this test display Press Enter to dismiss the message and then press Enter again when you finish examining the test display You may be asked to provide this information if you contact Intermec Product Support Tap X to exit the test Tap X to exit the test Tap X to exit the test When the test begins a message directs you to draw on the screen with the stylus Tap X to dismiss the message and a white screen appears for you to draw on When you finish drawing press any key to exit 93 Chapter 5 Troubleshooting and Maintaining the CN2 Sending the CN2 to Intermec for Service If you send the CN2 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer For help understanding your warranty and finding help see Global Service and Support on page viii You may be asked for the version of the operating system running on your CN2 For help finding this information see the Hardware Configuration test in the previous section Running Diagnostics Booting the CN2 You seldom need to warm or cold boot the CN2 The CN2 uses the configuration currently saved in flash memory during the boot proces
22. s Manual 55 Chapter 3 Adding the CN2 to the Network If you choose PEAP a Select Properties and tap Run App The Authentication Settings box appears b Select the Validate Server check box c Press Enter Once the radio starts to authenticate the Network Password dialog box appears Network Password OK User Name Password Domain Save password Exit Esc d Enter a User Name and Password and select the Save Password check box e Optional In the Domain field enter the domain f Press Enter 9 For Network Key Setting choose Automatic 10 Exit Intermec Settings Using LEAP Security 56 Lightweight Extensible Authentication Protocol LEAP also known as Cisco Wireless EAP provides username password based authentication between a wireless client and a RADIUS server In the 802 1x framework traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN LEAP also delivers a session key to the authenticated station so that future frames can be encrypted with a key that is different than keys used by others sessions To use LEAP security you need e a RADIUS server CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network a Cisco access point with an 802 11b g radio Securi
23. that you have already set up your wireless communications network including your access points If you are using a UDP Plus network you also need to have your Intermec Application Server communicating with a host computer Your CN2 supports these network protocols e TCP IP e UDP Plus The next sections explain the parameters you need to configure for the CN2 to work in your wireless network CN2 Handheld Computer User s Manual 39 Chapter 3 Adding the CN2 to the Network Configuring the Network Parameters for a TCP IP Network In a TCP IP network the CN2 communicates with a host computer directly using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network Host TCP IP Direct Connect mmm lt SN Z N PA Ethernet N i Access point x CN2s i ze 7 we ee na CN2s in a TCP IP Direct Connect Network 40 CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network To use wireless communications in a TCP IP network 1 Configure these network parameters on each CN2 in the network e Infrastructure mode set to Infrastructure by default e Network name SSID e Host IP address e IP settings if not using DHCP 2 Configure security For help see Configuring Network Security on page 45 The easiest way to configure the network parameters on the CN2 is to use Intermec Settings For help see Configur
24. the battery or the CN2 Attention Utilisez uniquement le stylet pour retirer la pile Si vous utilisez un autre instrument ou une autre m thode pour le faire vous risquez d endommager la pile ou le CN2 Removing the main battery when the backup battery low or critically low icon appears on the status bar may cause your CN2 to cold boot and you may lose data Attention Si vous enlevez la batterie principale quand l ic ne de batterie de secours dans la barre de statut indique bas ou bas critique cela peut causer une botte froide a votre CN2 et vous risquez de perdre des donn es If you fail to replace the battery immediately you may lose important data or applications Attention Si la batterie n est pas remplac e imm diatement des donn es ou applications importantes risquent d tre perdues To remove the battery 1 Push down on the battery door latch and pull up on the battery door CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer 2 Remove the battery door and set it aside 3 Insert the stylus between the battery and the CN2 case and press straight down until the battery is released 4 Lift the battery out of the battery compartment Maximizing Battery Life There are several things that you can do to maximize the life of your fully charged battery e Set the Backlight Timeout to 10 seconds e Verify that Radio Power Management is enabled Fast PSP Enabl
25. these possible solutions in order NE e Make sure the battery door is installed correctly and happens completely closed e Make sure you have a charged battery installed correctly For help see Installing and Charging the Battery on page 6 e The battery may be discharged Replace the battery with a spare charged battery or charge the battery and try again e Warm boot the CN2 For help see Warm Booting the CN2 on page 94 You press the Power key to turn To turn off or suspend the CN2 you need to hold off the CN2 and nothing the Power key for 2 to 3 seconds and then release it happens If the CN2 is processing data it may not turn off when you press the Power key Wait until the CN2 finishes processing If the CN2 appears to be locked up warm boot the CN2 For help see Warm Booting the CN2 on page 94 If the CN2 does not respond to a warm boot see Cold Booting the CN2 on page 95 The CN2 screen is not Try these possible solutions in order re poniding to MENT yANS e Recalibrate the screen For help see Calibrating the Screen on page 17 e Press and hold the Power key for 2 to 3 seconds and then release it to turn off the CN2 Press the Power key again to turn on the CN2 84 CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 Problems While Operating the CN2 continued Problem You place the CN2 in the communications dock a
26. view Tools Help EN Sync Stop Details Explore Options WindowsCE Connected Synchronized Information Type Status The Microsoft ActiveSync Screen An ActiveSync icon also appears on the CN2 status bar indicating that it has established an ActiveSync partnership with your PC Note If ActiveSync does not establish a partnership on the first try the Get Connected dialog box appears on your PC with the message Your device was not detected Make sure all of your cables are securely connected and click Next on the Get Connected dialog box until your device is detected You may need to remove the CN2 from the communications dock and then insert it back into the communications dock to establish a partnership After the partnership is established ActiveSync initiates all future connections To connect to your PC using ActiveSync in the future simply place a CN2 in the communications dock and turn on the CN2 Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CN2 and to install applications Use the following procedures to learn how to copy files and install applications on the CN2 using ActiveSync CN2 Handheld Computer User s Manual Chapter 4 Developing and Installing Applications To install an application on the CN2 using ActiveSync 1 Connect the CN2 to your PC using ActiveSync For help see the previous section Installing ActiveSync an
27. write on the screen with your stylus and then it converts your writing to text Using ScanDemo ScanDemo is an application that enables the CN2 to read bar code labels and display the information encoded on the label along with the symbology used to encode it To open ScanDemo 1 Double tap the ScanDemo shortcut on the desktop The ScanDemo application opens 2 Scan a bar code label For information on how to scan a bar code label see Scanning Bar Codes on page 21 The information you scanned along with the symbology used to encode it appears on the screen ScanDemo OK Scanned Data BO1961 Code39 Symbologies Exit CN2 Handheld Computer User s Manual 15 Chapter 1 Using the CN2 Handheld Computer 16 To enable or disable symbologies 1 From the ScanDemo window tap the Symbologies button to see the symbologies that are enabled Scanner Symbologies 1D Symbolagies Vv Code 39 V UPC Vv Code 128 Codabar Code120f5 V EAN Intermec Settings 2 Select or clear the symbologies you want to use and tap Back 3 If you want to configure symbology parameters tap Intermec Settings Intermec Settings appears on your screen 4 From the Intermec Settings application go to Scanners Symbologies gt Internal Scanner gt Symbologies 5 Select a symbology and modify its parameters 6 Tap to save your settings and tap X to exit Intermec Settings The Scanner Symbologies window ap
28. you upgrade the operating system you erase the current configuration and replace it with the new default configuration You will need to set the network communications parameters on the CN2 to reestablish communications with the other devices in the wireless network To upgrade the OS you need e an SD card formatted as FAT 16 Note The CN2 currently supports SanDisk SD cards only Intermec cannot guarantee that other SD cards will work with the CN2 e an SD card reader e the latest upgrade ZIP file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language and that it has an SD at the end of the file name To upgrade the operating system 1 Download the latest upgrade ZIP file from the Intermec web site to your desktop PC 2 Unzip the files on your desktop PC 3 Place the SD card in the SD card reader 4 Copy the nk bin and eboot bin files to your SD card Place the files in the SDMMC Disk folder 5 Open the battery door and remove the battery For help see Removing the Battery on page 8 6 Insert the SD card into the CN2 For help see Using the Optional SD Card on page 22 7 Using the end of the stylus press the Reset button on the inside of the battery compartment CN2 Handheld Computer User s Manual 97 Chapter 5 Troubleshooting and Maintaining the CN2 SE O f A CS QQ
29. 2 1x security enabled Make sure that e The User Name and Password parameters on your CN2 match the user name and password on your authentication server You may need to re enter the password on both your CN2 and the authentication server e On your authentication server the user and group are allowed and the group policy is allowed to log in to the server For help see the documentation for your authentication server software e The IP address and secret key for your access point must match the IP address and secret key on your authentication server You may need to re enter the IP address and secret key on both your access point and authentication server e The authentication server software is running on the server PC Make sure that the CN2 IP address host IP address subnet mask and default router are properly configured for your network The date and time on the CN2 are not saved through a cold boot You need to re enter the date and time and then save your changes For help see Step 4 on page 96 The CN2 does not save WEP key values when you change the SSID Re enter the WEP key value after you change the SSID and save your changes You should now be able to connect to the different access points 87 Chapter 5 Troubleshooting and Maintaining the CN2 Problems With Wireless Connectivity Problem A Network Connection icon ih or i appears on the status bar but the host computer is not receiving any
30. 6 physical dimensions 104 specifications 104 POP3 email server 69 CN2 Handheld Computer User s Manual Power key illustrated 10 12 using 13 Power port on modem dock illustrated 26 power specifications 104 power supply accessory described 106 Pre Shared key Mode WPA 48 problems finding and solving 84 profile selecting for Funk security 47 Protected Extensible Authentication Protocol PEAP described 53 PSK mode of WPA 48 pull tab on an SD card 22 R radio communications configuring 39 determining if installed 4 Wi Fi certified 2 Radio Power Management parameter 9 RAM Memory Information diagnostics 93 reading distances 1D linear imager 105 refresh 11 12 registry resetting 86 remotely managing the CN2 using Avalanche 80 removing applications problems afterward 86 battery 8 24 SD card 24 Reset button illustrated 96 Reset Registry button 86 resource kits 74 restoring default settings 35 S safety icons vili summary vii SanDisk SD cards 22 Save icon illustrated 34 saving Intermec Settings 34 Scan buttons illustrated 12 troubleshooting 90 ScanDemo using 15 CN2 Handheld Computer User s Manual Index scanner cleaning the window 100 default configuration settings 108 reading distances 105 troubleshooting 90 window illustrated 100 scanning bar codes 21 described 21 determining if available 4 using ScanDemo application 15 screen Se
31. 8 using local Intermec Settings 32 using Setup Assistant 31 WPA security 48 contact information for Intermec ix contents in SDMMC Disk folder 24 converting writing to text using Transcriber 16 copying files to CN2 using ActiveSync 78 SD card 80 Wavelink Avalanche 80 copyright information xi D date configuring 96 default configuration restoring 35 settings 108 default configuration of CN2 software 86 Dell Model SK 8115 USB keyboard 25 desktop illustrated 14 understanding 15 developing applications using the SDK 74 diagnostics running 92 summary of tests 92 dimensions physical 104 disabling security 62 DiskOnChip folder using to store application data 76 Display Test diagnostics 93 114 documentation CN2 Communications Dock Quick Start Guide 7 CN2 Modem Dock Quick Start Guide 26 62 downloading from web ix Intermec Computer Command Reference Manual 33 MobileLAN access WA2X System Manual 49 53 MobileLAN secure 802 1x Security Solution Installation Guide 45 drag defined 14 dust cover accessory described 106 E eboot bin file 97 electrical specifications 104 email attachments downloading 71 meeting requests downloading 71 setting up 69 using 71 Enabler password for exiting 80 Enroll Certificates application 59 Enter key illustrated 10 12 Enterprise mode of WPA 48 environmental specifications 104 exiting Avalanche Enabler 80 Intermec Settings 35 Exten
32. B interface cable with the communications dock and modem dock to transfer data and applications through a USB connection CN2 Handstrap P N 075400 Use the handstrap for a comfortable way to hold the CN2 for extended periods of time CN2 Holster P N 074490 Use the holster for a convenient way to carry the CN2 when you are not using it CN2 Dust Cover P N 074103 Use the dust cover to protect the CN2 keypad in dusty environments CN2 Serial Adapter P N 074247 Use the serial adapter to turn the 16 pin serial port on the CN2 into a DB9 9 pin male serial connector that you can connect to a serial printer CN2 Handheld Computer User s Manual 5 Default Configuration CN2 Handheld Computer User s Manual 107 Appendix B Default Configuration Default Configuration Use the following tables to see the default configuration settings of the CN2 If you restore the CN2 to factory default settings it will use these values The tables are organized according to the options in Intermec Settings Default Scanner Configuration Symbology Codabar Code 39 Code 128 Interleaved 2 of 5 MSI UPC EAN Symbology Options Preamble Postamble Global Symbology ID Virtual Wedge Settings Virtual Wedge Enable Grid Default Value Disabled Enabled Enabled Disabled Enabled Enabled Default Value No characters disabled No characters disabled Disable Default Value Enable Null CN2 Handheld Computer User
33. CN2 The SDK is available as a download from the Intermec Developers Library which is located on the Intermec web site at www intermec com idl From the Intermec Developers Library you can download these items e Platform SDK for the CN2 Handheld Computer e Additional Software Downloads or Resource Kits that you can use to develop applications You need these hardware and software components to use the Intermec SDK e Pentium PC 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native C development Microsoft eMbedded Visual C version 4 0 with eVC Service Pack 2 e For NET Development and Compact Framework C and VB NET Microsoft Visual Studio NET 2003 e 128MB RAM 196MB recommended e 360MB hard drive space for minimum installation 720MB for complete CN2 Handheld Computer User s Manual Chapter 4 Developing and Installing Applications e CD ROM drive compatible with multimedia PC specification e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Developing a Web Based Application You can develop web based data collection applications for use on the CN2 For help see any HTML source book The CN2 contains Internet Explorer IE 6 0 for Windows CE for you to use The Microsoft standard IE 6 0 is available from the desktop and provides all of the common elements you expect to
34. CN2 You need to set up a connection to an e mail server Note The ISP or network must use a POP3 or IMAP4 e mail server and an SMTP gateway You can use multiple e mail services to receive your messages For each e mail service you intend to use first set up and name the e mail service If you use the same service to connect to different mailboxes set up and name each mailbox connection To configure your e mail account 1 Contact your ISP and obtain the following information e POP3 or IMAP4 host name e SMTP host name e User name e Password 2 Tap Start gt Programs gt Inbox to open the Inbox application CN2 Handheld Computer User s Manual 69 Chapter 3 Adding the CN2 to the Network 70 NO uu A WwW 10 11 12 13 File Compose servic 7 x nl ActiveSync EJ From sr Deleted local Inbox O Items DEE 87 Gabos p 2 15 AM DA Tap Service gt Options The Options screen appears Drag the screen to the left to view the ride side of the screen Tap Add The Service name screen appears Select the appropriate service type from the Service Type drop down menu either POP3 or IMAP4 Optional Enter a meaningful name in the Service Name field If you are setting up multiple e mail services each needs a unique name Tap OK In the Connection drop down list choose the appropriate connection If you configured a connection to your ISP as described in the previous section that connec
35. Connection C Virtual Private Network PPTP Virtual Private Network L2TP PPP over Ethernet PPPoE CN2 Handheld Computer User s Manual 63 Chapter 3 Adding the CN2 to the Network 6 From the Select the connection type list select Dial Up Connection from the list of connection types 7 Tap Next The Modem screen appears 8 From the Select a modem drop down menu choose Hayes Compatible on COM1 ae Zil My ISP Connection Select a modem TCP IP Settings Security Settings 9 Tap Configure The Device Properties screen appears Device Properties OK Port Settings Call Options Connection Preferences Baud Rate 9200 Data Bits Parity Stop Bits Flow Control Hardware Terminal Use terminal window before dialing Use terminal window after dialing _ Manual Dial Connection Preferences The connection preferences such as Baud Rate specify how the CN2 communicates with the modem dock 10 Set the Baud Rate to 115200 bps 64 CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network 11 Optional Tap the Call Options tab and make changes if necessary Call Setup Cancel the call if not connected within seconds Wait for dial tone before dialing Wait for credit card D see Extra Settings Special modem commands may be inserted into the dial string c 12 Tap OK at the top of the screen to return to the Modem screen 13 Ifyou chan
36. E Enable scanner port H Security Settings fl User Idle H Symibologies Radio Power Management E System Idle H Symbology Options H Suspend H Scanner model Ew 10 i H Imager Settings a Security Settings MERGE H Decode Security w Security Choice fl Microsoft Security O 1 minute f Certificates 2 minutes 3 minutes 4 minutes O 5 minutes 10 minutes O 30 minutes Intermec Settings Menus Use this diagram to help navigate through the Intermec Settings application This diagram should only be used as a guide it does not accurately represent all of the information you will see on your screen Saving Your Settings You can save the changes you make in Intermec Settings at any time After you save your changes you can continue making changes or you can exit Intermec Settings To save your settings e Tap the Save icon jat the top of the screen Or e From the Main Menu tap File gt Save Settings 34 CN2 Handheld Computer User s Manual Chapter 2 Configuring the CN2 Exiting Intermec Settings When you are done modifying your device configuration and have saved your settings you should exit Intermec Settings To exit Intermec Settings e Tap the X in the upper right corner of the window Or e From the Main Menu tap File gt Exit If you try to exit Intermec Settings without saving your changes a message box appears asking if you want to save your configuration changes Tap Yes Restoring
37. SIF BO N O F en Y lt i Ne Oy l SU A 4 Reset a pF button Do not use force or a sharp object when pressing the Reset button You may damage the Reset button Caution Attention N employez pas la force ou un objet pointu pour appuyer sur le bouton de remise Vous pouvez endommager le bouton de remise 8 Hold down a key while you install the battery e On the numeric keypad hold down the 8 key while you install the battery Do not release the 8 until the CN2 Bootloader Menu appears e On the scroll keypad hold down the W key while you install the battery Do not release the W until the CN2 Bootloader Menu appears 9 Install the battery door and place the CN2 ina communications dock 10 Select Update OS Bootloader from the menu e On the numeric keypad use the 8 key as a down arrow and the 2 key as an up arrow to select Update OS Bootloader Then press Enter Le Note The 8 and 2 keys on the numeric keypad will function as arrow keys only until the OS loads e On the scroll keypad use the W and A keys to select Update OS Bootloader Then press Enter Messages about the download status appear at the bottom of the screen 98 CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 11 The Need Reboot message appears and Cold Boot is selected 12 Press Enter The CN2 cold boots and the Refreshing File System status box appears 13 If the Confirm File Re
38. User s Manual 8 Chapter 3 Adding the CN2 to the Network If you plan to use TLS for authentication load a user and root certificate on your CN2 For help see Loading Certificates on page 59 Open Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK and tap the Save icon in the upper right corner of the screen Data Encryption is set to TKIP by default For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CN2 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit Intermec Settings Using 802 1x Security 4 802 1x security provides centralized user authentication using an authentication server authenticators access points and supplicants These components communicate using an EAP authentication type such as TLS Transport Layer Security or PEAP Protected Extensible Authentication Protocol 802 1x security provides data encryption using dynamic WEP key management To use 802 1x security you need e an authentication server Note You can also use a Mobil
39. Zero COMMUTATION eneen natans 43 Contours Network SCCO a nnen a E a see ebite teelde 45 Choosing Between Microsoft Security and Funk Security Software 45 Selecting Funk as Your Security Choice ennen eenen 46 Selecting a Profile tor Funk Securityaureenacsenaddorsenstardenkdteendenntaen 47 Switching from Funk Security to Microsoft Security 48 Usine WEA Secun neseniai e OE 48 Configuring WPA Security With Funk Security eeeeeeeeeees 49 Configuring WPA Security With Microsoft Security 51 Misia g02 IXO ecUTi yaa a E 53 Configuring 802 1x Security With Funk Security eee 54 Configuring 802 1x Security With Microsoft Security 55 Usine LEAP Security is nE E aan ereronde 56 Usne State WEDS CCUM IY anoi ra ii E ETA R 57 Configuring Static WEP Security With Funk Security 58 iv CN2 Handheld Computer User s Manual Contents Configuring Static WEP Security With Microsoft Security 58 Werte Noten Ocjqnbele Cope er rere er tree ner rere te ye cen ere mere eer er tT a eT 59 Disabhne SECU aoine eiei eea EEA a aa Ea ae 62 Using the Modem Dock for Internet Access and E mailen eenen 62 Connecting to the Internet Through the Modem Dock eee eeeeeeeee 62 Setting Up an E mail Account Through the Modem Dock 69 4 Developing and Installing Applications 73 Wevelopiae Appheatronsdter th
40. a phone system that requires you to enter a 9 before dialing If you do not need to enter 9 before dialing follow these steps a Choose Home from the Location drop down list The location setting has a dialing pattern that does not include a 9 before dialing b Make sure the Area Code and Country Region are correct c Optional Tap Edit The Edit Dialing Patterns screen appears Make sure the dialing pattern is appropriate and tap OK to return to the Dialing Properties screen d Tap OK to return to the Dial Up Connection screen 8 Tap Connect The modem dock connects to your ISP To connect to the Internet 1 Tap Start gt Settings gt Network and Dial up Connections 2 Double tap the appropriate connection icon The Dial Up Connection screen appears 3 Your user name automatically appears in the User Name field Your password automatically appears in the Password field if you checked the Save password check box 4 Tap Connect The modem dock connects to your ISP CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network 5 Tap Hide to minimize the Connected to Name screen where Name is the name you configured for the connection To disconnect from the Internet e Double tap the Connectivity icon in the taskbar and then tap Disconnect Setting Up an E mail Account Through the Modem Dock ie You can send and receive e mail messages using the modem dock and the Inbox application on your
41. and meeting requests check the appropriate check boxes Tap Finish Optional Tap the Compose Read Delete and Storage tabs to further customize Inbox Tap OK to exit the Options screen To send and receive e mail e Tap Start gt Programs gt Inbox For help tap MN t6 view the Inbox online help CN2 Handheld Computer User s Manual 71 Chapter 3 Adding the CN2 to the Network 72 CN2 Handheld Computer User s Manual Developing and Installing Applications 4 Use this chapter to understand how to develop and install applications for the CN2 In this chapter you will find these sections e Developing Applications for the CN2 e Installing Applications on the CN2 e Launching Your Application Automatically CN2 Handheld Computer User s Manual 73 Chapter 4 Developing and Installing Applications Developing Applications for the CN2 The CN2 runs applications programmed in Microsoft Embedded Visual C The CN2 can also run applications developed for the NET Compact Framework using Microsoft C and Visual Basic NET Use this section to understand the hardware and software you need to perform these tasks e Developing a new application for the CN2 e Developing a web based application for the CN2 Developing a New Application 74 Use the Intermec SDK to develop new applications to run on the CN2 The SDK is a library of C language functions you can use to create applications for the
42. art icon and tap Intermec Settings The Intermec Settings application appears 2 Tap Device Settings gt Beeper gt Volume 3 Select a volume level 4 Tap to save your settings and tap X to exit Intermec Settings Scanning Bar Codes Use the scanner to scan and enter bar code data The CN2 supports the scanning of 1D linear bar codes When you unpack the CN2 all the supported bar code symbologies are enabled e Codabar e Code 39 e Code 128 e Interleaved 2 of 5 e UPC EAN e MSI Use Intermec Settings to enable and disable symbologies For help using Intermec Settings see Configuring the CN2 Locally With Intermec Settings on page 32 To scan a bar code label with the CN2 1 Press the Power key to turn on the CN2 2 Point the scanner window at the bar code label and hold the computer at a slight angle 15 to 25 cm 6 to 10 in from the label CN2 Handheld Computer User s Manual 21 Chapter 1 Using the CN2 Handheld Computer I UT LA Good HA Read light X Good J gl Read light Aa Y 4 Q Po Scan buttons Side Scan Scan buttons button 3 Press one of the Side Scan buttons or the Scan button on the scroll keypad and center the red beam so that it falls across all bars in the bar code label Use this test bar code Code 39 Test Bar Code 123456 4 Release the Side Scan button or Scan button Using the Optional SD Card You can use a SanDisk secure digital SD card to in
43. ate with your certificate authority or establish an ActiveSync connection with the CA 2 Tap Start gt Intermec Settings gt Communications gt 802 11 Radio gt Security Settings gt Certificates 3 Select Enroll Certificates and tap Run App CN2 Handheld Computer User s Manual 59 Chapter 3 Adding the CN2 to the Network 60 4 From the Run Application box tap Yes The Enroll Certificates dialog box appears User Mame Password Server Enroll Certificates 5 Enter the User Name Password and Server IP address to log in to the CA server 6 Tap OK A dialog box appears asking if you want to load the root certificate Save Settings Do you want to add a certificate to the root store Yes Enter Mo Esc 7 Press Enter for yes The Enrollment Tool message box appears telling you that the user certificate has been added 8 Press Enter to close the Enrollment Tool message box 9 Configure your CN2 for WPA or 802 1x security To load certificates on the CN2 if you are using a third party CA Note You need to create the temp root and temp user folders on your CN2 before you can copy the certificate files to your handheld computer 1 Copy your cer file to the temp root folder on the CN2 2 Copy your der and pvk files to the temp user folder on the CN2 CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network 3 Tap Start gt Intermec S
44. atic WEP security configuring 57 status beeps understanding 20 checking battery 9 lights understanding 19 status bar See taskbar storing your application on the CN2 76 stylus calibrating the touch screen 17 using with touch screen 14 Suspend mode described 13 SWLD26C1 configuration window 44 symbologies disabled incorrectly 36 91 symbologies bar code default 21 supported 105 T tab on an SD card 22 tap and hold defined 14 tap defined 14 118 taskbar illustrated 14 understanding 15 TCP IP network diagram 40 network configuring parameters 40 technical support accessing on web ix sending CN2 for repair 94 services listed ix telephone access ix viewing the operating system version 93 telephone access to technical support ix temperature specifications 104 tests running diagnostics 91 to 93 summary of diagnostic tests 92 third party certificate authority 60 time configuring 96 TKIP using with WPA 48 touch screen calibrating 17 cleaning 100 icons understanding 18 illustrated 100 Touch Screen Test diagnostics 93 using with stylus 14 Touch Screen Test diagnostics 93 Transcriber using 16 Transport Layer Security TLS described 53 troubleshooting bar code symbologies 91 configuring 802 1x security 86 to 87 diagnostic tests 91 to 93 guide to finding solutions 83 lost network connection after suspend 88 Network Connection icon 86 88 89 operating th
45. b g radio Configuring Static WEP Security With Funk Security 1 0O N aA WM 10 Make sure you have configured the communications and radio parameters on your CN2 Make sure you have chose Funk Security software as your security choice as described in Choosing Between Microsoft Security and Funk Security Software on page 45 Open Intermec Settings Tap Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Association choose Open and then tap Save For Encryption choose WEP and then tap Save For Authentication choose None and then tap Save Select WEP Key and then define a value for each WEP key You can define up to four WEP keys Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the type of WEP encryption you are using Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex values must be preceded by Ox and contain 5 or 13 hex pairs Select Network Key Index choose the WEP key you want to use for transmitting data Exit Intermec Settings Configuring Static WEP Security With Microsoft Security 1 Make sure you have configured the communications and radio parameters on your CN2 Make sure you have selected Microsoft as your security choice as described in Choosing Between Microsoft Security and Funk Security Software on page 45 Open Intermec Settings CN2 Handheld Computer User s Manual C
46. cating with your network A Network Connection icon or 4 appears on your taskbar For more information on the network icons see Understanding the Screen Icons on page 18 CN2 Handheld Computer User s Manual 31 Chapter 2 Configuring the CN2 Configuring the CN2 Locally With Intermec Settings Use Intermec Settings to configure the CN2 and view system information You can access Intermec Settings while running any application Opening Intermec Settings To open Intermec Settings 1 Tap the Start icon The Start menu appears File Zoom Tools Help Ml ScanDemoa od a Mila E Intermec Settings Computer Programs ie Favorites i Documents GF Settings Help Run 2 Tap Intermec Settings The Intermec Settings application appears Scanners Symbologies Communications Device Settings 32 CN2 Handheld Computer User s Manual Chapter 2 Configuring the CN2 3 Make changes to the settings as necessary For help see the next section Navigating Through Intermec Settings 4 Save your changes For help see Saving Your Settings on page 34 5 Exit Intermec Settings For help see Exiting Intermec Settings on page 35 Navigating Through Intermec Settings Use this table to understand how to navigate and enter information in Intermec Settings Navigating in Intermec Settings Function Choose a Method Select orexpandan option Expand an option e Ent
47. characters user programmable fonts and bitmap graphics lt gt El ely Scanbema Computer Desktop Recycle Bin Transcriber fe pn Internet 7 WordPad i Ne LA n err i jl CE Pe z B es aM A Ee CN2 Start Screen Using the Touch Screen and Stylus 14 Your CN2 has a stylus for selecting items and entering information Use the stylus in place of a mouse Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to open items and select options Drag Hold the stylus on the screen and drag across the screen to select text and images Tap and Tap and hold the stylus on an item to see a list of hold actions available for that item On the pop up menu that appears tap the action you want to perform CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer Understanding the Desktop The Start screen has two distinct areas the desktop and the taskbar The desktop displays shortcuts to some of the applications installed on the CN2 The first time you turn on the CN2 the taskbar displays the Start menu icon the time the keyboard icon and the desktop icon Most of the default shortcuts on the desktop are standard Windows CE applications However Intermec provides shortcuts to two additional applications e ScanDemo is a simple application you can use to verify that your imager is working correctly e Transcriber enables you to
48. contact your local Intermec service representative Make sure you aim the scanner beam so it crosses the entire bar code label in one pass The angle you are scanning the bar code label may not be working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scanning a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 Problems While Scanning Bar Codes continued Problem The scanner will not read the bar code label continued ie The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the CN2 does not match the data encoded in the bar code label CN2 Handheld Computer User s Manual Solution Make sure the bar code symbology you are scanning is enabled Use Intermec Settings to check the symbologies If your bar code symbology is disabled enable it and then try scanning the bar code label again Note If you restored the CN2 to factory default settings some of the symbologies may have
49. crease file storage and install software The SD card slot is located under the CN2 battery Note The CN2 currently supports SanDisk SD cards only Intermec cannot guarantee that other SD cards will work with the CN2 The following procedures explain how to insert an SD card access the files on an SD card and remove an SD card To insert the SD card 1 Before inserting the SD card you must attach one of the pull tabs that ships with the CN2 An SD card without a pull tab can be very difficult to remove 22 CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer SD Card Tab 2 Align the SD card as shown in the next illustration and insert the SD card into the slot 3 Push the card into the slot until it is fully inserted Fully inserted SD card 4 Align the battery contacts as shown in the next illustration and insert the battery in the battery compartment Press down on the battery until it clicks into place CN2 Handheld Computer User s Manual 23 Chapter 1 Using the CN2 Handheld Computer Battery 5 Install the battery door To access files stored on the SD card e Ifyou have an SD card inserted in your CN2 it appears as the SDMMC Disk folder To access this folder double tap the My Computer icon on the desktop and then double tap the SOMMC Disk folder You can copy files to and from this folder just as you would any other folder on the CN2 To remo
50. d Establishing a Partnership 2 On the Microsoft ActiveSync screen click Explore Windows Explorer opens the Mobile Device window of your CN2 3 In Windows Explorer on your PC browse to the file that you want to copy to your CN2 lof x File Edit View Favorites Tools Help q Back v A search Lt Folders g as OS X A FFE Address mobile Device H Go isd Ll ee lame be L amp Application CABFiles DiskOnChip My Documents Mobile Device Data Select an item to view its description ae iel i me Network Program Files Recycled SDMMC Disk Windows Control Panel DSMLog xml SDKDataMa 13 objectis g Mobile Device 4 Right click the file and click Copy 5 Place the cursor in the SOMMC Disk or DiskOnChip folder of your CN2 right click and click Paste 6 The file is copied to the CN2 and you can see it using My Computer on the CN2 7 Navigate to your application file and run it After your application is installed you can run it from the Program files folder from My Computer CN2 Handheld Computer User s Manual 79 Chapter 4 Developing and Installing Applications Installing Applications Using the Optional SD Card Using your SD card is the best method for you to install applications For help inserting and removing the SD card see Using the Optional SD Card on page 22 To install applications using the SD card 1 If you are using an SD card reader rem
51. dates for the CN2 using the Avalanche Management Console For help using the console see the online help 2 Schedule the CN2 updates or manually initiate an update using the Avalanche Management Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Launching Your Application Automatically To launch your application automatically on the CN2 every time you perform a warm or cold boot make sure your CAB file places a shortcut to your application in the Windows StartUp folder CN2 Handheld Computer User s Manual 81 Chapter 4 Developing and Installing Applications 82 CN2 Handheld Computer User s Manual Troubleshooting and Maintaining the CN2 Use this chapter to solve problems you may encounter while using the CN2 You will also find information on booting the computer upgrading the CN2 and performing routine maintenance In this chapter you will find these sections Problems and Solutions Running Diagnostics Sending the CN2 to Intermec for Service Booting the CN2 Upgrading the CN2 Cleaning the Scanner Window and the Touch Screen CN2 Handheld Computer User s Manual 83 Chapter 5 Troubleshooting and Maintaining the CN2 Problems and Solutions These tables offer solutions to the problems you may encounter Problems While Operating the CN2 Problem Solution You press the Power key to turn Try
52. dow Description You can scan bar codes with your CN2 You cannot scan bar codes with your CN2 In this Manual For details about wireless communications see Configuring 802 11b g Radio Communications on page 39 For details about batch communications see Configuring USB Communications on page 38 In this Manual For details see Using the Numeric Keypad on page 10 For details see Using the Scroll Keypad on page Jo In this Manual For details see Scanning Bar Codes on page 21 Ignore all references to scanning bar codes in this manual CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer Using the Battery The CN2 uses a lithium ion battery as its main power source You must fully charge the main battery before you can use the CN2 When you change the battery the backup battery maintains the computer s status memory and real time clock for at least 5 minutes 1 The lithium ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Warning Avertissement Le paquet de piles d ions de lithium qui est utilis dans cet appareil peut presenter un risque de feu ou un risque chimique de br lure s il est maltrait Il ne faut pas le d sassembler le r chauffer une temp rature plus lev e qu
53. e 100 C 212 F ou Pincin rer critically low icon appears on the status bar may cause your Removing the main battery when the backup battery low or CN2 to cold boot and you may lose data Caution Attention Si vous enlevez la batterie principale quand l ic ne de batterie de secours dans la barre de statut indique bas ou bas critique cela peut causer une botte froide votre CN2 et vous risquez de perdre des donn es If you fail to replace the battery immediately you may lose important data or applications Caution Attention Si la batterie mest pas remplac e imm diatement des donn es ou applications importantes risquent d tre perdues Dispose of used battery packs promptly Keep away from children Contact your local Intermec sales representative for replacement batteries Several factors determine the life of your battery such as extreme temperatures and your usage CN2 Handheld Computer User s Manual 5 Chapter 1 Using the CN2 Handheld Computer Installing and Charging the Battery Make sure you fully charge the battery before you use your CN2 To charge the battery you need to install it in the CN2 To install and charge the battery 1 Push down on the battery door latch and pull up on the battery door Battery door latch 2 Remove the battery door and set it aside 3 Align the battery contacts and insert the battery in the battery compartment Press down on the battery until it cl
54. e CN ernro eeigen eee eae 74 Developing a New ip pl iCatio sissi uni inaenea otia 74 Developing a Web Based Application siccactesleiniintiele led 75 Installing Applicanons on the CN initia a E E 75 Installing Applications Using ActiveSync ssssssssssesssesssrsssresssesssrerseesseres 76 Installing ActiveSync and Establishing a Partnership he Using ActiveSync to Copy Files and Install Applications 78 Installing Applications Using the Optional SD Card eeeeeeeeeeees 80 Installing Applications Using Wavelink Avalanche 80 Launching Your Application Automatically onee eeenneeeenneeeenveeen 81 5 Troubleshooting and Maintaining the CN2 83 Problems ard SOMOS aneres eutsasssaberesten asst cessat tah jeusvan sealers 84 FROM INS IAS OSUCS saire a a E 92 Sendinedthe N20 Interne tor SEVI Gerarda ea eect ia 94 Poona ne ks rte ete at ore Re ne eee eee nn ne Nae Oe ee ee ee 94 Wai Booting the CIN Jarssonsaensrsnseandvorhaends a 94 Cold Booting the CN 2 det eeen dain i cae ea 95 Upgrading the CN Ds econ ioe aie deense 96 Upgrading the Operating Syte ererat os ad aenkae cutest E RN 97 Upgrading the Persistent Storage Manager Files 99 Cleaning the Scanner Window and the Touch Screen nnen eeen 100 CN2 Handheld Computer User s Manual v Contents A Specifications and Accessories cecseesseeesseeeen 103 Physical and Environmental Specifications csi wsicieicaincat
55. e CN2 84 to 85 scanning bar codes 90 wireless connectivity 88 to 89 trusted root certificate 59 turn on off the CN2 13 CN2 Handheld Computer User s Manual U UDP Plus network diagram 42 network configuring parameters 42 understanding screen icons 18 status lights 19 unexpected behavior 86 Unicode characters 14 unique client certificate 59 UPC EAN 21 upgrading operating system 97 Persistent Storage Memory PSM 99 USB communications configuring 38 network diagram 38 USB interface cable accessory 106 USB Host Power parameter 26 USB interface cable accessory described 106 USB keyboard installing and using 25 supported models 25 USB port on modem dock illustrated 26 USB serial port illustrated 2 User Certificates utility 59 user programmable fonts 14 using battery 5 Green key 11 Orange key 10 12 Power key 13 SD card 22 touch screen 14 USB keyboard 27 Utilities icon 26 86 V version operating system 93 Visual Basic NET 74 volume beeper changing 21 CN2 Handheld Computer User s Manual Index W Warm Boot button illustrated 95 warm booting 94 warranty information viii Wavelink Avalanche Agent 80 package for CN2 36 password for exiting Enabler 80 using to copy and install files 80 using to remotely manage the CN2 80 WEP security configuring 57 Wi Fi certified 2 Wi Fi Protected Access WPA security 48 Windows keyboard shortcuts
56. e Power port port port port Ww Connect the AC power supply P N 074246 to the power port on the modem dock Then connect the AC power supply to an AC power source You must use only the Intermec power supply approved for use with the CN2 Using any other power supply Caution will damage the CN2 Attention Vous devez utiliser seulement le bloc d alimentation Intermec d sign pour le CN2 L utilisation d autre blocs d alimentation endommagera le CN2 Note If you cannot connect the modem dock to an AC power source you can configure the CN2 to use its battery to power the USB keyboard In Step 4c set USB Host Power to Always On However you will have to charge the CN2 battery more often 4 Configure the CN2 to provide power to the keyboard a Tap Start gt Settings gt Control Panel b Double tap the Utilities icon c Set USB Host Power to On When Powered 26 CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer d Tap OK to close the Utilities window e Tap X to close the Control Panel window 5 Place the CN2 into the modem dock 6 Open an application like WordPad and begin typing If the characters you type do not appear on screen see page 85 for troubleshooting ideas To use the USB keyboard e Type just as you would on a standard keyboard You may use standard Windows keyboard shortcuts such as Ctrl S to save a file Panel or soft keyboard appears on your CN2 scre
57. e also touch screen Backlight Test diagnostics 92 cleaning 100 Display Test diagnostics 93 specifications 104 Touch Screen Test diagnostics 93 screen icons understanding 18 scroll keypad using 12 SD card accessing files 24 attaching a pull tab 22 contents in SDMMC Disk folder 76 inserting 23 removing 24 required to upgrade operating system 97 using to copy and install files 80 using to install applications 80 using to store application data 76 using to upgrade operating system 97 SDMMC Disk folder using to store application data 76 secure digital card See SD card security configuring 802 1x 53 LEAP 56 overview 45 WEP 57 WPA 48 disabling 62 loading certificates 59 using Microsoft Security 45 using the Funk supplicant 46 Wireless Zero Configuration 43 security choice Microsoft or Funk 45 117 Index serial adapter accessory described 106 serial port illustrated 2 settings restoring default 35 Setup Assistant using to configure CN2 31 Shift key scroll keypad See Orange key Side Scan buttons illustrated 2 troubleshooting 90 SMTP gateway 69 soft keyboard 27 33 software configuration default 86 Software Input Panel SIP 27 sound Audio Test diagnostics 93 sounds See beeps specifications 1D linear imager reading distances 105 electrical 104 humidity 104 power 104 screen 104 temperature 104 start screen illustrated 14 understanding 15 st
58. eLAN access WA2X product as an authentication server For help see the MobileLANaccess WA2X System Manual P N 073915 e an access point with an 802 11b g radio CN2 Handheld Computer User s Manual 53 Chapter 3 Adding the CN2 to the Network 54 a CN2 with an 802 11b g radio and the 802 1x WPA security option user and root certificates if you plan to use TLS for authentication These procedures assume that you have already selected either Microsoft Security or Funk Security software as your security choice as described in Choosing Between Microsoft Security and Funk Security Software on page 45 Configuring 802 1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CN2 Make sure you have selected Funk as your security choice If you plan to use TLS for authentication load a user and root certificate on your CN2 For help see Loading Certificates on page 59 Open Intermec Settings Choose Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Association tap Open and tap Save For Encryption tap WEP and tap Save For Authentication tap TTLS PEAP or TLS and tap Save If you choose TTLS or PEAP a Select User name type your user name and then tap Save b Select Password prompt choose Enter password now and then tap Save Note You can use Prompt for password to troubleshoot
59. en You can ignore this soft keyboard and continue typing on the USB keyboard Le Note When you tap some input fields the Software Input A My EREN Shortcut to Office Templates Ink Esc 1 213 4 5 6 7 8 9 o Tablajwie r tlylulifolp eid CAPlal sl d flajh ik i s Shift z x c Y bjn m Z culad DEDE JE Soft Keyboard The soft keyboard automatically appears when you tap File gt Save in a WordPad document even if there is a USB keyboard connected to the CN2 CN2 Handheld Computer User s Manual 27 Chapter 1 Using the CN2 Handheld Computer 28 CN2 Handheld Computer User s Manual Configuring the CN2 Use this chapter to understand how to configure the CN2 In this chapter you will find these sections e How to Configure the CN2 Parameters e Configuring the CN2 With the Setup Assistant e Configuring the CN2 Locally With Intermec Setting e Configuring the CN2 Remotely With Intermec Settings CN2 Handheld Computer User s Manual 29 Chapter 2 Configuring the CN2 How to Configure the CN2 Parameters You can configure many parameters on the CN2 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the computer operates There are several ways to configure the CN2 Use Setup Assistant Use Intermec Settings Rem
60. er information Select text in a text box Save settings Tap the option On the scroll keypad press A or W to select an option Tap the option On the scroll keypad press A or W to select the option and then press P Tap in the text box The soft keyboard appears Tap the keyboard keys to enter information Tap outside the box or tap Enter when you are finished Tap in the text box and drag the stylus over the text Tap File gt Save Settings Tap the Save icon in the upper right corner Use the following diagram to help find the commands you need to use to configure your CN2 These screens do not represent the exact information you will see on your CN2 They have been modified to show you how the information is structured For detailed information on most of the commands available in Intermec Settings see the Intermec Computer Command Reference Manual P N 073529 available from the Intermec web site at www intermec com CN2 Handheld Computer User s Manual 33 Chapter 2 Configuring the CN2 Scanners Symbologies Communications Device Settings Scanners Symbologies Communications Device Settings Internal Scanner G DHCP H Beeper H Virtual Wedge Settings Current Device IP Address Display HIP Settings Power Management Name Servers H System Component Versions 802 11 Radio Device Name WindowsCE H WDP Plus Se Internal Scanner 502 11 Radio ER Power Management
61. er the network CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 Problems With Wireless Connectivity continued Problem The no network connection icon FA appears on the status bar CN2 Handheld Computer User s Manual Solution The no network connection icon appears in three situations e The CN2 may not have an IP address You must configure an IP address for the CN2 or make sure that DHCP assigned an address Use Intermec Settings and select the radio tab to make sure an IP address has been assigned For help see Configuring the CN2 Locally With Intermec Settings on page 32 The CN2 may not be connected to the access point Try these possible solutions in order Make sure the access point is turned on and operating Make sure you are not using the CN2 out of range of an access point Try moving closer to an access point to re establish communications Make sure the CN2 is configured correctly for your network The radio parameters on the CN2 must match the values set for all access points the CN2 may communicate with For help see Configuring 802 11b g Radio Communications on page 39 If you have an 802 11b g radio the radio initialization process may have failed Try resetting the CN2 For help see Booting the CN2 on page 94 e Ifyou have tried these possible solutions and the no network connection icon still appears you may have a
62. ermec Settings can run as a plug in to the Wavelink Avalanche device management system Avalanche automates device management within a network and lets you install update and manage the software and configurations of wireless and other devices The ActiveSync one to one version of Intermec Settings is available from the Intermec web site as part of the Intermec Developer s Library IDL download or from the IDL CD For information on installing ActiveSync and establishing a partnership see Installing Applications Using ActiveSync on page 76 For more help using Intermec Settings see the online manual available from the Help menu in Intermec Settings CN2 Handheld Computer User s Manual Adding the CN2 to the Network Use this chapter to understand how to configure the CN2 to communicate in your network In this chapter you will find these sections e Configuring the CN2 for Your Network e Configuring Network Security e Using the Modem Dock for Internet Access and E mail CN2 Handheld Computer User s Manual 37 Chapter 3 Adding the CN2 to the Network Configuring the CN2 For Your Network The CN2 is a versatile handheld computer that you can easily add to your wired or wireless data collection network You can connect your CN2 to your network using e USB communications e 802 11b g radio communications Configuring USB Communications You can place the CN2 in the modem dock P N 075499 or the comm
63. es Corporation In the U S A and Canada call 1 800 755 5505 Description and choose this option Request a return authorization number for authorized service center repair or request an on site repair technician Get technical support on your 2 Intermec product Inquire about an existing 3 contract renew a contract or ask invoicing questions Schedule a site survey or request 4 a product or system installation Talk to sales administration place 5 an order or check the status of your order Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact CN2 Handheld Computer User s Manual ix Before You Begin Who Should Read This Document The CN2 Handheld Computer User s Manual provides you with information about the features of the CN2 and how to install operate maintain and troubleshoot the CN2 Before you install and configure the CN2 you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec web site at www intermec com contains our documents that you can download as PDF files To order printed versions of the Intermec manuals contact your local Intermec representative or distributor The Intermec Computer Command Reference Manual P N 073529 is available as a download from the Intermec web site Please refer to this manual f
64. ettings gt Communications gt 802 11 Radio gt Security Settings gt Certificates 4 Select Import Root Certificates and tap Run App to load the cer file A dialog box appears asking if you want to add the certificate to the root store Save Settings Do you want to add a certificate to the root store Yes Enter Mo Esc 5 Tap Enter to add the certificate A message box appears telling you that the root certificate has been imported Success ii E Certificates were successtully imported 6 Tap OK to close the Success message box 7 Select Import User Certificate to load the der and pvk files A message box appears telling you that the certificate has been imported Certificates were successtully imported 8 Tap OK to close the Success message box 9 Configure your CN2 for WPA or 802 1x security CN2 Handheld Computer User s Manual 61 Chapter 3 Adding the CN2 to the Network Disabling Security If you choose not to use security with your wireless network you can disable it on the CN2 Intermec recommends that you always set security in your network To disable security 1 Open Intermec Settings 2 Tap Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Network Authentication choose Open 3 4 For Data Encryption choose Disabled 5 Tap Save 6 Exit Intermec Settings Using the Modem Dock for Internet Access and E mail If you have
65. fatermec Vel han User s Manual CN2 Handheld Computer Intermec Technologies Corporation Corporate Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2005 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech CrossBar Data Collection Browser dcBrowser Duratherm EasyADC EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet RoutePower SmartSystems TE 2000 Trakker Antares and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion and to the
66. ged the baud rate in Step 10 a message box appears Tap OK to close the message box Windows CE eai ae OK x The baud rate for this connection has been changed to 115200 bps Please verify that the connected machine is also running at this baud rate 14 Tap TCP IP Settings only if your ISP does not use a dynamically assigned IP address When you are done making selections tap OK at the top of the screen to return to the Modem screen 15 Tap Security Settings to configure advanced security settings if necessary When you are done making selections tap OK at the top of the screen to return to the Modem screen CN2 Handheld Computer User s Manual 65 Chapter 3 Adding the CN2 to the Network Security Settings OK Advanced Security Settings Logon security Use Extensible Auth Protocol EAP MOS challenge Unencrypted password PAP Challenge Handshake CHAP Microsoft CHAP MS CHAP Microsoft CHAP y2 MS CHAP we Preview user name and password 16 Tap Next 17 Fill in the Country region code field the Area code field and the Phone Number field with the information provided by your ISP Phone Number Country region code Area code Phone number sss 1254 Force lang distance Note When you connect to the Internet for the first time you can specify the exact numbers that the modem dials For help see the next procedure To connect to the Internet for the first time
67. hapter 3 Adding the CN2 to the Network 4 Choose Communications gt 802 11 Radio gt Security Settings gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the type of WEP encryption you are using Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex values must be preceded by Ox and contain 5 or 13 hex pairs ao vr AO WM 9 For Network Key Index select the key you want to use for data transmission 10 Exit Intermec Settings Loading Certificates If you choose to use transport layer security TLS with WPA or 802 1x security you need to have a unique client certificate on the CN2 and a trusted root certificate authority CA certificate You can use a third party CA to issue unique client certificates and a root certificate If you are using Active Directory to issue certificates you can use the Enroll Certificates application to load the certificates If you are using a third party CA you can use the Import Root or User Certificates programs to load the certificates resets the time and date ta Note Do not cold boot the CN2 Cold booting the computer To load certificates on the CN2 if you are using Active Directory 1 Configure the network and radio settings for the CN2 to communic
68. held Computer User s Manual Specifications and Accessories A CN2 Handheld Computer User s Manual 103 Appendix A Specifications and Accessories Physical and Environmental Specifications 104 Use this section to find technical information about the CN2 and its available features and options Physical Dimensions Length 14 7 cm 5 8 in Width 8 6 cm 3 4 in Thickness 3 5 cm 1 4 in Weight 370 g 11 9 oz Power and Electrical Specifications Operating Rechargeable 2150 mAh lithium ion battery Backup Rechargeable NiMH 20 mAh battery Electrical rating 3 7 V 1 5 A peak Temperature and Humidity Specifications Operating 0 C to 50 C 32 F to 122 F Storage 10 C to 50 C 14 F to 122 F Charging 0 C to 45 C 32 F to 113 F Humidity 5 to 95 relative humidity non condensing Environmental rating IP64 Screen Specifications e RGB 240 x 320 pixels e 8 9 cm 3 52 in diagonal square active area 44 VGA Keypads e 18 key numeric keypad e 10 key scroll keypad CN2 Handheld Computer User s Manual Appendix A Specifications and Accessories Bar Code Symbologies e Codabar e Interleaved 2 of 5 e Code 39 e UPC EAN e Code 128 e MSI 1D Linear Imager Reading Distances This table contains reading distance on the 1D line Min Max Min Max Symbology Density mm Density mil mm mm inch inch Code 39 0 1 4 95 136 3 7 5 4 0 3 12 45 240 1 8 9 4 0 5 20 44 300 1 7
69. icks into place 4 Replace the battery door 5 Connect the AC power supply P N 074246 to the power connector on the back of the CN2 communications dock P N 225 696 001 and then connect the power cord to the AC power supply 6 CN2 Handheld Computer User s Manual A Caution ie Chapter 1 Using the CN2 Handheld Computer You must use only the Intermec power supply approved for use with the CN2 Using any other power supply will damage the CN2 Attention Vous devez utiliser seulement le bloc d alimentation Intermec d sign pour le CN2 Lutilisation d autre blocs d alimentation endommagera le CN2 Note For help installing and using the communications dock see the CN2 Communications Dock Quick Start Guide P N 930 061 001 which shipped with the dock AC power supply Communications dock Power light 6 Connect the power cord to an AC power outlet The green Power light on the communications dock turns on 7 Place the CN2 in the communications dock The battery is fully charged in approximately 4 hours CN2 Handheld Computer User s Manual 7 Chapter 1 Using the CN2 Handheld Computer Removing the Battery AN Caution Caution AN Caution Follow these instructions to remove the battery from the CN2 Only use the stylus to remove the battery If you use any other tool or method to remove the battery you may damage
70. ing a particular condition or set of circumstances Global Services and Support viii Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support gt Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not CN2 Handheld Computer User s Manual Service Factory Repair and On site Repair Technical Support Service Contract Status Schedule Site Surveys or Installations Ordering Products Before You Begin necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec Technologi
71. ing radio power management allows your radio to switch between awake and sleep modes based on network traffic e Verify that each setting under Power Management has a value of 1 minute for a combined automatic shutoff time of 3 minutes You can use Intermec Settings to easily make all of these configuration changes For help see Configuring the CN2 Locally With Intermec Settings on page 32 Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CN2 For help locating the taskbar see the illustration on page 14 CN2 Handheld Computer User s Manual 9 Chapter 1 Using the CN2 Handheld Computer Battery Icon Status Icon tra d u gH Using the Keypad The CN2 has either an 18 key numeric keypad or a 10 key scroll keypad Using the Numeric Keypad 10 Status The battery is charging The battery is low You need to charge the battery soon The battery is critically low You need to charge the battery now You enter all of the characters and functions printed on the keys just like you would on a standard keyboard Power key Orange key J F1 F2_ ABC F3___DEF Lock Caps VOG E a ESC J NSE OA N Green F4 SS SS FS SS G J key locer N TN m Da Enter key Ce
72. ing the CN2 Locally With Intermec Settings on page 32 CN2 Handheld Computer User s Manual 41 Chapter 3 Adding the CN2 to the Network Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CN2 communicates with a host computer through the Intermec Application Server Host gt UDP Plus Access point Pood N P i a CN2s in a UDP Plus Network 42 CN2 Handheld Computer User s Manual Intermec Application Server Chapter 3 Adding the CN2 to the Network The Intermec Application Server translates UDP Plus packets on the wireless network into TCP IP packets on the wired network and vice versa The access point acts as a bridge to allow communications between the wired network and the wireless network To use wireless communications in a UDP Plus network 1 Configure these network parameters on each CN2 in the network e Network name SSID e Controller IP address e IP settings if not using DHCP e Controller port set to 5555 2 Configure the security For help see Configuring Network Security on page 45 The easiest way to configure the network parameters on the CN2 is to use Intermec Settings For help see Configuring the CN2 Locally With Intermec Settings on page 32 Configuring the CN2 for Microsoft Wireless Zero Configuration You can use Microsoft Wireless Zero Configuration with your wireless CN2 Wireless Zero Configuratio
73. its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty CN2 Handheld Computer User s Manual xi Before You Begin xii CN2 Handheld Computer User s Manual Using the CN2 Handheld Computer Use this chapter to familiarize yourself with the CN2 handheld computer In this chapter you will find these sections e Introducing the CN2 Handheld Computer e Using the Battery e Using the Keypad e Using the Touch Screen e Understanding the Screen Icons e Understanding the Status Lights e Understanding the Beeps e Scanning Bar Codes e Using the Optional SD Card e Using the Optional USB Keyboard CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer Introducing the CN2 Handheld Computer CIF GE CERTIFIED The Intermec CN2 handheld computer is an
74. keypad illustrated 12 115200 bps modem dock maximum 64 18 key numeric keypad illustrated 10 1D linear imager determining if installed 4 reading distances 105 802 11b g radio communications configuring 39 determining if installed 4 Wi Fi certified 2 802 lx security configuring overview 53 with Funk 54 with Microsoft 55 troubleshooting 86 to 87 A abrasive material avoiding 101 AC power source unavailable 26 AC power supply accessory described 106 accessing F1 to F12 10 accessing F3 to F5 12 accessories described 105 ActiveSync installing and establishing a partnership B troubleshooting 78 using to copy and install files 78 using to install applications 76 ammonia and water for cleaning 100 antenna restructions 39 applications developing web based 75 with Intermec SDK 74 installed by default 3 112 installing with ActiveSync 76 Avalanche 80 SD card 80 launching automatically 81 problems after installing removing 86 storing on the CN2 76 Arrow keys illustrated 12 attachments downloading in email 71 audio feedback See beeps Audio Test diagnostics 93 Authentication server properly configured 45 authentication troubleshooting 802 1x security 86 to 87 automatically launching your application 81 Avalanche See Wavelink Avalanche Avalanche Enabler password for exiting 80 B backlight Backlight Test diagnostics 92 Backlight Timeout recommendations 9 togg
75. ling on or off 13 Backlight Test diagnostics 92 Backspace key using to delete characters 11 backup battery time limit 5 bar codes Good Read light 20 scanning determining if available 4 how to 21 reading distances 105 troubleshooting 90 supported symbologies 105 symbologies default 21 test bar code 22 batch CN2 defined 4 battery accessory described 105 Battery Information diagnostics 93 charging 6 checking status 9 described 105 CN2 Handheld Computer User s Manual battery continued disposing of 5 door latch illustrated 6 installing 6 light green orange or red 20 illustrated 19 maximizing life 9 removing 8 24 status icons 9 using 5 Battery Information diagnostics 93 baud rate maximum for modem dock 64 beeper volume changing 21 beeps Audio Test diagnostics 93 understanding 20 volume changing 21 bitmap graphics 14 booting cold booting 95 overview 94 Reset button 96 Warm Boot button 95 warm booting 94 buttons illustrated Arrow 12 Enter 10 12 Green 10 Orange 10 12 Power 10 12 Reset 96 Scan 2 12 Side Scan 2 Warm Boot 95 C CAB file using to install applications 75 cable USB accessory described 106 calibrating touch screen 17 Caps Lock icon 11 card SD contents appear in SOMMC Disk folder 76 inserting 23 removing 24 using to install applications 80 CN2 Handheld Computer User s Manual Inde
76. meter is set to On When Powered If the modem dock is not attached to an AC power source make sure the USB Host Power parameter is set to Always On For help see Using the Optional USB Keyboard on page 25 Warm boot the CN2 and place it in the dock For help see Warm Booting the CN2 on page 94 85 Chapter 5 Troubleshooting and Maintaining the CN2 Problems While Operating the CN2 continued Problem Solution The CN2 exhibits unexpected You may need to reset the registry and clear the object behavior after you install or store Follow these steps remove an application 1 2 O uu A WwW Tap Start gt Control Panel Double tap the Utilities icon The Settings window appears Tap the Registry Reset tab Tap the Reset Registry button Tap Yes when the Confirm message appears When the screen goes blank immediately remove the battery and cold boot the CN2 For help see Cold Booting the CN2 on page 95 to its default software configuration Z Note You can also use this procedure to return the CN2 Problems While Configuring Security Problem The CN2 does not appear to be authenticating and a Network Connection icon amp h or i does not appear on the status bar A Network Connection icon shown above appears in the status bar but it disappears 86 Solution The CN2 may not be communicating with your access point Make sure the network name on the CN2 is the same as the
77. n gives you a convenient way to view wireless network parameters and a list of available wireless networks To use Wireless Zero Configuration on your CN2 1 Tap Start gt Intermec Settings gt Communications gt 802 11 Radio gt Security Settings and make sure that Security Choice is set to Microsoft Security If Security Choice is set to Funk Security select Microsoft Security save your settings and warm boot the CN2 For help see Warm Booting the CN2 on page 94 Le Note You must warm boot the CN2 after you change your security choice CN2 Handheld Computer User s Manual 43 Chapter 3 Adding the CN2 to the Network 2 You must use Intermec Settings to configure all the wireless network parameters for Microsoft Security Save your settings For help see the next section Configuring Network Security 3 Double tap the Network Connection icon amp X or 4 in the taskbar The SWLD26C1 configuration screen appears SWLDO26C1 IP Information Internet Protocol TCP IP Address Type DHCP IP Address 10 0 0 27 Subnet Mask 250 250 250 224 Default Gateway mone om rem AE 4 Tap the right arrow button P twice and then tap the Wireless Information tab to bring the tab forward SWLD26C1 Radio Statistics Connected Ta tsu BSSID 00 40 96 40 CF CD RSSI 36 dBm Data Rate 11 Mbps Channel a 2447 MHz Available Wireless Networks A INTERMEG tsu mone m rss A
78. nd the Battery light turns on and is orange The CN2 appears to be locked up and you cannot enter data Nothing happens when you type on the USB keyboard attached to the CN2 modem dock Solution The temperature may not be within the charging range Make sure that the temperature is from 0 C to 45 C 32 F to 113 F The battery may be damaged Replace the battery Try these possible solutions in order Wait at least 10 seconds and try again If the CN2 is still connecting to the Intermec Application Server or the host it ignores any input from the keypad or scanner Press and hold the Power key for 2 to 3 seconds and then release it to turn off the CN2 Press the Power key again to turn on the CN2 Warm boot the CN2 For help see Warm Booting the CN2 on page 94 Cold boot the CN2 For help see Cold Booting the CN2 on page 95 Try reloading the firmware For help see Upgrading the CN2 on page 96 If the CN2 will not boot or reset contact your local Intermec service representative for help Try these possible solutions in order CN2 Handheld Computer User s Manual Make sure the USB keyboard is either a Dell Model SK 8115 or a Logitech Model Y BF37 Make sure all cables are securely connected the CN2 is firmly seated in the dock and you are running an application that accepts keyboard input If the modem dock is attached to an AC power source make sure the USB Host Power para
79. ns multiple test actions you cannot press ESC to exit until you have completed all the test actions Summary of Intermec Diagnostic Tests Test Name 1 Backlight Test 92 Description Tips Verifies that the backlight is When you start the Backlight working properly by turning it Power Control test the off on and testing each dim backlight turns off level Tap near the top of the screen to turn the backlight on again so you can indicate if the test passed or failed CN2 Handheld Computer User s Manual Summary of Intermec Diagnostic Tests continued Test Name 2 Battery Information 3 Display Test 4 Hardware Configuration 5 Memory Information 6 Networking Test 7 Audio Test 8 Touch Screen Test Chapter 5 Troubleshooting and Maintaining the CN2 Description Displays the charge levels for the main battery and the backup battery Also indicates if AC power is detected Verifies that every pixel on the CN2 screen is working properly Reads verifies and displays information about hardware configuration Also displays the version of the operating system running on your CN2 Displays information about the RAM which is divided into program memory and storage memory Displays your IP address and validates your network connection Verifies that the audio sounds are working correctly Verifies that the touch screen is working correctly CN2 Handheld Computer User
80. nscriDET minn ee eene 16 Calibrating the Serecisousis eie ime lente aise A 17 Understan dine the Screen Tonsen a a a a 18 Understanding the Status Lio htss en inn a a i 19 Understanding the Bee psijnsncaictscaiiean ende EE N 20 Seann e Bat odes itaa n o E A e R 21 CN2 Handheld Computer User s Manual iii Contents Wisimes thie OG prionai SD Cardessa E eiken 22 Usine the Optional USB Keyboard rainten e n tat ecu ewteaden dk Mediate 25 2 Configuring the CN2 en 29 Howto Contoare the WN 2 Parameters sneden eenden ene A E e 30 Configuring the CN2 With the Setup Assistant ice tes ices iestosircaeisi neater 31 Configuring the CN2 Locally With Intermec Settings enne venneneenneevenveeeen 32 Opening Imtermed SELIN Sarnen e etend doei Bandera e e 32 Navigating Through Intermec Settings sturende aante 33 Saving WOU SELIN beses se EE A A TEN 34 Exitine Intermec Sete s maen EN NNT 35 Restorme tne CN2 Dekul SELS aandeed neee ER 35 Configuring the CN2 Remotely With Intermec Settings enne venneevenneeeen 36 3 Adding the CN2 to the Network 37 Contours the CN2 For Your Network seriinin 38 Configuring USB Communications voidessseszsornecysthendantebistenamesuspsabentadalenen 38 Configuring 802 11b g Radio Communications ennn vennen 39 Configuring the Network Parameters for a TCP IP Network 40 Configuring the Network Parameters for a UDP Plus Network 42 Configuring the CN2 for Microsoft Wireless
81. nt is dangerous Electrical shock from energized equipment can cause death If you must perform authorized emergency work on energized equipment be sure that you comply strictly with approved safety regulations CN2 Handheld Computer User s Manual vii Before You Begin Safety Icons A Warning A Caution ie This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Avertissement Un avertissement vous avertit d une 2 b Ld 9 2 proc dure de fonctionnement dune m thode d un tat ou d un rapport qui doit tre strictement respect pour viter occurrence de mort ou de blessures graves aux personnes manupulant l quipement A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Attention Une pr caution vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher Pendommagement ou la destruction de l quipement ou Palt ration ou la perte de donn es Note Notes either provide extra information about a topic or contain special instructions for handl
82. oot When you perform a cold boot all data in your RAM storage is deleted To cold boot the CN2 1 Open the battery door and remove the battery For help see Removing the Battery on page 8 CN2 Handheld Computer User s Manual 95 Chapter 5 Troubleshooting and Maintaining the CN2 2 Using the end of the stylus press the Reset button on the inside of the battery compartment O N st Y A pN W G N YX O 5 sE j S Reset ma A button Do not use force or a sharp object when pressing the Reset button You may damage the Reset button Caution Attention N employez pas la force ou un objet pointu quand appuyant sur le remettez 4 z ro le bouton Vous pouvez endommager le remettez z ro le bouton 3 Install the battery and battery door After approximately 4 seconds the CN2 starts the power on sequence 4 The date and time settings are not saved through a cold boot You need to reset the time and date Tap Start gt Settings gt Control Panel a SO Double tap the Date Time icon Set the date and time a a Tap OK to save the new time and date D Tap X to exit Date Time f Tap X to exit Control Panel Upgrading the CN2 When you upgrade your CN2 you are updating these two components e Operating system OS e Persistent Storage Manager PSM files 96 CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 Upgrading the Operating System When
83. or help configuring your CN2 The reference manual contains information about most of the CN2 commands Patent Information Product is covered by one or more of the following patents 4 455 523 4 553 081 4 709 202 4 845 419 4 961 043 5 195 183 5 216 233 5 218 187 5 218 188 5 227 614 5 241 488 5 278 487 5 322 991 5 331 136 5 331 580 5 349 678 5 397 885 5 371 858 5 373 478 5 410 141 5 488 575 5 500 516 5 504 367 5 508 599 5 530 619 5 567 925 5 568 645 5 592 512 5 598 007 5 617 343 5 627 360 5 657 317 5 671 436 5 684 290 5 777 309 5 793 604 5 805 807 5 818 027 5 821 523 5 828 052 5 831 819 5 834 753 5 841 121 5 844 222 5 883 492 5 883 493 5 886 338 5 889 386 5 898 162 5 969 328 5 986 435 6 075 340 6 109 528 6 158 661 6 234 395 6 244 512 6 330 975 6 431 451 6 497 368 6 538 413 Des 417 445 There may be other U S and foreign patents pending x CN2 Handheld Computer User s Manual Before You Begin Other Copyright Information Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Wi Fi is a registered certification mark of the Wi Fi Alliance This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com This product uses Regex Index software during
84. or the CN2 on page 105 Identifying the Optional Features Installed in Your CN2 Before you continue learning to use your CN2 you need to determine which optional features are installed in your CN2 802 11b g radio Numeric or scroll keypad 1D linear imager CN2 Handheld Computer User s Manual 3 Chapter 1 Using the CN2 Handheld Computer Does Your CN2 Contain an 802 11b g Radio How to Determine Look at the Configuration Number CN on the label inside the battery compartment For help removing the battery door and the battery see page 8 If the CN ends in 8xx your CN2 contains a radio For example CN2A21E10N2804 If the CN ends in 000 your CN2 does not contain a radio For example CN2A11E10N2000 Description You have a wireless CN2 which can communicate in a wireless network You have a batch CN2 which requires a modem dock or communications dock to communicate with a network Does Your CN2 Contain a Numeric or Scroll Keypad How to Determine The numeric keypad has 18 keys The scroll keypad has 10 keys Description You can type numbers and letters and you can access function keys such as FI You can use the arrow keys to move through applications and you can access function keys such as F1 Does Your CN2 Scan Bar Codes How to Determine The top of the CN2 contains a clear scanner window The top of the CN2 does not contain a clear scanner win
85. ose Microsoft Security you can begin implementing your WPA 802 1x or WEP security solution now CN2 Handheld Computer User s Manual 45 Chapter 3 Adding the CN2 to the Network 46 RR e In addition to everything offered by Microsoft Security Funk Security offers you CCX v1 0 compliance and lets you use LEAP and TTLS authentication on your CN2 If you choose Funk security follow the instructions in these sections e Selecting Funk Security as Your Security Choice in the next section e Selecting a Profile for Funk Security on page 47 Note If you choose Microsoft Security you can use Microsoft Wireless Zero Configuration For details see Configuring the CN2 for Microsoft Wireless Zero Configuration on page 43 Note Your choice does not depend on your authentication server For example you can choose Funk Security if you use i f i Microsoft Active Directory to issue certificates Selecting Funk as Your Security Choice The default security setting is Microsoft If you want to use Funk security you need to select it as your security choice To select Funk security as your security choice 1 Tap the Start icon The Start menu appears 2 Tap Intermec Settings The Intermec Settings application appears 3 Tap Communications gt 802 11 Radio gt Security Settings gt Security Choice 4 From the Security Choice list select Funk Security 5 Tap the Save icon llat the top of the sc
86. otely Setup Assistant gt The Setup Assistant will help you quickly configure your device Use Setup Assistant to quickly enter network parameters Use Intermec Settings on your desktop PC to remotely configure network parameters Use Intermec Settings Locally Scanners Symbologies Communications Device Settings Use Intermec Settings on the CN2 to set most parameters od 8 33 aM A Configuring the CN2 The CN2 provides several ways for you to configure the communications device and imaging parameters 30 CN2 Handheld Computer User s Manual Chapter 2 Configuring the CN2 Configuring the CN2 With the Setup Assistant The Setup Assistant runs on the CN2 the first time you turn on the computer Use the Setup Assistant to set or enable basic network parameters and connect your CN2 to the network The Setup Assistant guides you through setting the following basic network parameters e Date and time e 802 11b g radio and SSID Network name e 802 1x security e DHCP server or IP address subnet mask and default router e Primary and secondary DNS addresses e Primary and secondary WINS addresses e Device name To set other parameters use Intermec Settings or another configuration method Setup Assistant The Setup Assistant will help WOU quickly configure your device The Setup Assistant Start Screen After you complete the Setup Assistant the CN2 should be communi
87. ove the SD card from the CN2 and place it in the reader 2 Copy your application file to the SD card If you are using ActiveSync or Wavelink Avalanche to copy the files to the SD card place the application in the SDMMC Disk folder located in My Computer 3 Ifyou are using an SD card reader insert the SD card back into the CN2 4 Navigate to the SDMMC Disk folder and run your application After your application is installed you can run it from the Program files folder from My Computer Installing Applications Using Wavelink Avalanche 80 ie You can use the Wavelink Avalanche device management system to install applications on all of your wireless CN2s The wireless CN2 ships with the Avalanche Enabler already loaded on it The Avalanche Enabler is configured to activate automatically typically on a warm boot Note If you manually activate the Avalanche Enabler on the CN2 you may be prompted for a password when you exit the Avalanche Enabler The default password is leave Each time the Avalanche Enabler is activated the CN2 attempts to connect to the Avalanche Agent When the CN2 connects to the Agent the Agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update CN2 Handheld Computer User s Manual Chapter 4 Developing and Installing Applications To use Avalanche to remotely manage the CN2 1 Install software packages and up
88. pears 7 Tap Back 8 Scan bar code labels Using Transcriber In a program that accepts writing such as Microsoft WordPad you can use your stylus to write directly on the screen Write the way you do on paper print or cursive and the Transcriber program converts your writing to text To turn on Transcriber e Double tap the Transcriber shortcut on the desktop or go to Start gt Programs gt Transcriber The Transcriber Intro box appears and an icon amp appears in the taskbar with a dark gray background CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer To turn off Transcriber e Tap the Transcriber icon in the taskbar The background of the Transcriber icon turns light gray to match the taskbar and using the stylus does not produce a line on your desktop To close Transcriber 1 Tap and hold the Transcriber icon in the taskbar until the menu appears 2 Tap Close Transcriber To select text 1 Tap and hold the stylus next to the text you want to select until the insertion point appears 2 Without lifting drag the stylus across the text you want to select To get help for Transcriber 1 Tap and hold the Transcriber icon in the taskbar until the menu appears 2 Tap Help The help system for Transcriber appears on the screen Calibrating the Screen If the screen does not respond when you tap it with the stylus you may need to recalibrate the screen To calibra
89. place dialog box appears tap Yes To All The CN2 finished rebooting and your operating system is updated Upgrading the Persistent Storage Manager Files To upgrade the Persistent Storage Manager PSM files for your CN2 you need e the device upgrade ZIP file containing the PSM files This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads e an SD card reader To upgrade the PSM files 1 Copy the device upgrade ZIP file to your PC and unzip the PSM files You should see these folders 2 7 e DOCImage 2 Remove the SD card from the CN2 and place it in the SD card reader For help see Using the Optional SD Card on page 22 3 Copy the 2577 and DOCImage folders to the SD card 4 Install the SD card in your CN2 5 Cold boot your CN2 For help see Cold Booting the CN2 on page 95 A dialog box appears telling you that it is updating the PSM When this process is complete the CN2 cold boots again and installs the files After the CN2 cold boots the Refreshing the File System dialog box appears Your CN2 is loaded with the new PSM files 6 Remove the SD card CN2 Handheld Computer User s Manual 99 Chapter 5 Troubleshooting and Maintaining the CN2 Cleaning the Scanner Window and the Touch Screen 100 A Caution To keep the computer in good working order you may need to clean the scanner window and touch screen Scanner window
90. purchased the optional CN2 Modem Dock P N 075499 you can configure the CN2 to use the modem dock to connect to the Internet and to access e mail If your Internet Service Provider ISP is providing your e mail service follow the steps in the next section Connecting to the Internet Through the Modem Dock before you follow the steps in Setting Up an E mail Account Through the Modem Dock on page 69 For details about installing and using the modem dock see the CN2 Modem Dock Quick Start Guide PIN 075481 which ships with the modem dock Connecting to the Internet Through the Modem Dock You can connect to the Internet through the modem dock To configure a connection to your Internet service provider 1 Install the modem dock as described in the CN2 Modem Dock Quick Start Guide 62 CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network 2 Contact your ISP and obtain the following information e ISP dial up access phone number e User name e Password 3 Tap Start gt Settings gt Network and Dial up Connections Connection ex mi SWLD26C1 Connection 87 conne B 1 55 am A a 4 Double tap Make New Connection 5 In the Type a name for the connection field enter a name for the connection such as My ISP Connection Make New Connection Type a name for the connection ly ISP Connection Select the connection type Dial Up Connection Direct
91. reen An alert box appears telling you that you must save your settings and warm boot the CN2 for your new security choice to take effect 6 Tap OK to close the alert box 7 Save your settings 8 Warm boot your CN2 by pressing and holding the Power key for approximately 10 seconds CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network security choice Le Note You must warm boot the CN2 after you change your Selecting a Profile for Funk Security You can define up to four profiles for your Funk security Different profiles let your CN2 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse To select a profile for Funk security 1 Tap the Start icon The Start menu appears 2 Tap Intermec Settings The Intermec Settings application appears 3 Tap Communications gt 802 11 Radio gt Security Settings gt Funk Security 4 Optional Give your Profile 1 a meaningful name a Select Profile 1 The profile expands b Select Profile Label and a text box appears c Select the text in the box and use the input panel to type in your meaningful name d Tap the Save icon at the top of the screen 5 Optional Modify more profiles a Tap Active Profile b Select the profile that you want to modify and tap anywhere on the screen c Repeat Step 4 6 Repeat Step
92. ribed in Choosing Between Microsoft Security and Funk Security Software on page 45 Open Intermec Settings Tap Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Association choose WPA and tap Save For Authentication choose None and tap Save CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network 7 For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CN2 internally converts it to a pre shared key This value must match the passphrase on the authenticator 8 Exit Intermec Settings Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CN2 with Microsoft security These procedures assume that you have selected Microsoft Security software as your security choice as described in Choosing Between Microsoft Security and Funk Security Software on page 45 To enable WPA 802 1x security on your CN2 with Microsoft security 1 Make sure you have configured the communications and radio parameters on your CN2 2 If you plan to use TLS for authentication load a user and root certificate on your CN2 For help see Loading Certificates on page 59
93. rner of both keypads Actions You Can Perform With the Power Key Action Do This To turn on the Press and release the CN2 Power key To turn off the Press the Power key CN2 for 2 to 3 seconds and then release it To toggle the Press the Power key backlight for 5 to 6 seconds and then release it To warm boot the Press the Power key CN2 for 10 seconds and then release it Description Your CN2 resumes where it was when you turned it off If you are using WPA or 802 1x security the computer may need to reauthenticate before it starts your application Your CN2 enters Suspend mode In Suspend mode the CN2 continues to supply power to all memory but turns off power to most hardware This power saving feature is designed to prolong battery life The CN2 backlight toggles turns on or off but the CN2 continues running For details see Warm Booting the CN2 on page 94 Note If your CN2 does not resume after you press the Power Le key your battery may be too low to supply power Replace or charge the battery If replacing or charging the battery does not solve the problem see Booting the CN2 on page 94 CN2 Handheld Computer User s Manual 13 Chapter 1 Using the CN2 Handheld Computer Using the Touch Screen The CN2 has a color touch screen display The screen is 240 x 320 pixels The desktop is 240 x 300 pixels and the taskbar is 240 x 20 pixels In addition the screen supports Unicode
94. s You need to boot the CN2 when an application is locked up and will not respond when you upgrade the firmware or when you reflash the computer The next instructions explain how you warm and cold boot the CN2 Warm Booting the CN2 94 If your charged CN2 does not resume after pressing the Power key or if the computer or an application is locked up you may need to warm boot it The following procedures explain the two ways to warm boot the CN2 e Using the Warm Boot button e Using the Power key To warm boot the CN2 using the Warm Boot button e Using the end of the stylus press the Warm Boot button inside of the stylus holder CN2 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN2 Warm Boot button A The screen goes blank immediately The screen remains blank for a few seconds the Refreshing the File System dialog box appears and the CN2 warm boots To warm boot the CN2 using the Power key 1 Press and hold the Power key for approximately 10 seconds Le Note After about 5 seconds the backlight toggles Keep holding the Power key for another 5 seconds until the backlight flashes 2 Release the Power key The screen remains blank for a few seconds the Refreshing the File System dialog box appears and the CN2 warm boots Cold Booting the CN2 If the CN2 or application is locked up and does not respond to a warm boot follow this procedure to perform a cold b
95. sible Authentication Protocol EAP 48 F F1 to F12 accessing 10 F3 to F5 accessing 12 factory default settings restoring 35 FAT 16 97 fingerprints cleaning 100 Funk Security configuring 802 1x security 54 WEP 58 WPA security 49 WPA PSK 50 selecting a profile 47 CN2 Handheld Computer User s Manual Funk Security continued selecting as security choice 46 supplicant using 46 G Good Read light illustrated 19 troubleshooting 90 Green key illustrated 10 using 11 Green mode enabling 11 H handstrap accessory described 106 Hardware Configuration diagnostics 93 holster accessory described 106 host computer not receiving data troubleshooting 88 humidity specifications 104 I ICCU See Intermec Settings icons battery status 9 taskbar illustrated 14 understanding screen 18 imager 1D linear reading distances 105 determining if installed 4 IMAP4 email server 69 Import Root utility 59 inserting battery 6 SD card 23 installing ActiveSync 77 applications using the SD card 80 applications problems afterward 86 battery 6 SD card 23 Intel XScale processor 3 Interleaved 2 of 5 21 Intermec Diagnostics icon illustrated 92 running 92 summary of tests 92 CN2 Handheld Computer User s Manual Index Intermec SDK using to develop applications 74 Intermec Settings exiting 35 navigating 33 opening on the CN2 32 package for Wavelink Avalanche 36 re
96. stalling it on your PC When the installation process is complete the Get Connected dialog box appears Get Connected oa X Get Connected After installing batteries or plugging in the AC adapter do one of the following Use the serial cable to connect to a COM port on the back of this desktop computer and click Next Use the USB cable to connect to the USB port on the back of this desktop computer ActiveSync will automatically detect the device connection fou can also connect pour mobile device using infrared IR For more information click Help Cancel Help 2 Connect the CN2 to your PC with the CN2 communications dock and a USB cable 3 Click Next in the Get Connected dialog box ActiveSync detects a device on the USB port and prompts you to set up a new partnership 4 In the Set Up a Partnership dialog box click Next 5 In the Select Number of Partnerships dialog box select Yes I want to synchronize with only this computer and then click Next 6 In the Select Synchronization Settings dialog box check the items you want to synchronize and click Next 7 In the Setup Complete dialog box click Finish CN2 Handheld Computer User s Manual 77 Chapter 4 Developing and Installing Applications 78 When the partnership has been established the following screen appears on your PC showing the device name of your CN2 and the Connected status 3 Microsoft ActiveSync IOl x File
97. storing default settings 35 saving 34 using to remotely configure 36 Intermec telephone number ix Internet Explorer opening 75 Internet configuring a connection to 62 IPv6 support 3 ISP configuring a connection to 62 K Keep Alive message 88 Keyboard port on modem dock illustrated 26 keyboard shortcuts 27 keyboard USB installing and using 25 keypads dust cover accessory 106 numeric keypad accessing function keys 10 deleting characters 11 illustrated 10 typing characters 11 typing uppercase characters 11 scroll keypad accessing function keys 12 illustrated 12 L labels scanning 21 launching applications automatically 81 LEAP security configuring 56 lights status described 20 Lightweight Extensible Authentication Protocol LEAP described 56 lithium ion battery 5 loading certificates for security 59 Logitech Model Y BF37 USB keyboard 25 115 Index M manuals CN2 Communications Dock Quick Start Guide 7 CN2 Modem Dock Quick Start Guide 26 62 downloading from web ix Intermec Computer Command Reference Manual 33 MobileLAN access WA2X System Manual 49 53 MobileLAN secure 802 1x Security Solution Installation Guide 45 maximizing battery life 9 meeting requests downloading in email 71 Memory Information diagnostics 93 Microsoft Active Directory 46 59 Microsoft ActiveSync See ActiveSync Microsoft C 74 Microsoft Embedded Visual C 74 Microsoft Securit
98. te the screen on a CN2 with the numeric keypad 1 Press and hold the Orange BD key and then press Enter Release both keys The calibration screen appears 2 Follow the instructions to calibrate the screen To calibrate the screen on a CN2 with the scroll keypad 1 Press and hold the Orange BD key and then press A Release both keys The calibration screen appears 2 Follow the instructions to calibrate the screen CN2 Handheld Computer User s Manual 17 Chapter 1 Using the CN2 Handheld Computer Understanding the Screen Icons The screen icons on the taskbar show you battery status network connections applications and special keys or functions you are using 18 Standard Microsoft icons are not included in this table CN2 Screen Icons Icon tra gt il i H V B IN Description Battery is charging Battery is low Charge the battery soon Battery is critically low Charge the battery now Backup battery is low Charge the battery now The CN2 is authenticated with a strong connection to the access point The CN2 is authenticated with a good connection to the access point The CN2 is authenticated with a weak connection to the access point Try moving closer to an access point No connection to the access point For help see Problems with Wireless Connectivity on page 88 jp GEL Jes Green mode is enabled and locked You must press OM again to disable Green mode Orange
99. teavetelinienssemescaies 104 Accessories for the CN2 c cssesssssssssesssseesssessssseessssessseesssessssusessusessseessseessseessseeesssees 105 B Default Configuration nen 107 Denali Coni SIA Oasen aandere daneen saken neden eten den 108 f HAK ee oO OnE Oe Oe OE ae eT OE 111 vi CN2 Handheld Computer User s Manual Before You Begin Before You Begin Safety Summary This section provides you with safety information technical support information and sources for additional product information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do Not Repair or Adjust Alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First Aid Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immediately if someone is injured and stops breathing Any delay could result in death To work on or near high voltage you should be familiar with approved industrial first aid methods Energized Equipment Never work on energized equipment unless authorized by a responsible authority Energized electrical equipme
100. the CN2 Default Settings You can restore the CN2 to factory default settings network parameters As a result you may lose network communications This option should only be used by network administrators or by Intermec support personnel L Note Restoring the CN2 to factory default settings resets all For a complete list of the default settings see Default Configuration on page 108 To restore default settings 1 Tap Start gt Intermec Settings The Intermec Settings application appears 2 Tap one of the menus e Scanners Symbologies e Communications e Device Settings 3 Tap Edit gt Restore Item Defaults 4 Tap Yes to restore all default settings 5 Repeats Steps 2 3 and 4 for the other two menus CN2 Handheld Computer User s Manual 35 Chapter 2 Configuring the CN2 oa 6 Tap Scanners Symbologies gt Internal Scanner gt Symbologies and make sure every bar code symbology that you need is enabled 7 Tap to save your settings 8 Tap X to exit Intermec Settings Note You can also return the CN2 to its default software configuration by resetting the registry and clearing the object store For instructions see page 86 Configuring the CN2 Remotely With Intermec Settings 36 You can use Intermec Settings remotely to configure your CN2 The remote version of Intermec Settings provides these features e Intermec Settings can configure CN2s one to one through an ActiveSync connection e Int
101. ticate each device before the device can communicate with the wireless network e In PSK mode WPA provides user authentication using a shared key between the authenticator and the CN2 WPA PSK is a good solution for small offices or home offices that do not want to use an authentication server CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network To use WPA security you need e an authentication server Enterprise mode only Note You can also use a MobileLAN access WA2X product as an authentication server For help see the MobileLANaccess WA2X System Manual P N 073915 e user and root certificates if you plan to use TLS for authentication e an access point with an 802 11b g radio that supports WPA e a CN2 with the 802 11b g radio and the 802 1x WPA security option Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x and WPA PSK security on your CN2 with Funk security To enable WPA 802 1x security on your CN2 with Funk security 1 Make sure you have configured the communications and radio parameters on your CN2 2 Make sure you have selected Funk as your security choice as described in Choosing Between Microsoft Security and Funk Security Software on page 45 3 If you plan to use TLS for authentication load a user and root certificate on your CN2 For help see Loading Certificates on page 59 4 Open Intermec Settings 5 Tap Comm
102. tion appears in the list You may want to choose that connection In the POP3 Host or IMAP4 Host field enter the host name provided by your ISP In the User ID field enter the user name provided by your ISP In the Password field enter the password provided by your ISP If you do not want to type the password each time you connect check the Save Password check box CN2 Handheld Computer User s Manual 14 15 16 17 18 19 20 21 22 23 24 25 Chapter 3 Adding the CN2 to the Network Drag the screen to the left to view the right side of the screen If you want to be able to send e mail from the CN2 in the SMTP host for sending email field you must enter the SMTP host name provided by your ISP Note The SMTP host name may be the same as your POP3 host name or IMAP4 host name Optional For help determining if you need to set the optional parameters like Domain tap 2 to view the Inbox online help Tap Next The POP3 Mail General Preferences screen appears Check or uncheck the check boxes to set your connection preferences For help tap 2 to view the Inbox online help Tap Next The POP3 Mail Inbox Preferences screen appears By default Inbox downloads only the message headers If you want to download the entire e mail message select Get full copy of message Drag the screen to the left to view the right side of the screen Optional If you want to download attachments
103. ty software as described in Choosing Between Microsoft ta Note LEAP security is not supported if you chose Microsoft Security and Funk Security Software on page 45 To enable LEAP security on your CN2 1 ie 10 11 Make sure you have configured the communications and radio parameters on your CN2 Make sure you have selected Funk as your security choice as described in Choosing Between Microsoft Security and Funk Security Software on page 45 Open Intermec Settings Tap Communications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile For Authentication select LEAP and then tap Save For Association select Open or Network EAP and then tap Save For Encryption select WEP and then tap Save Select User name type your user name and then tap Save Select Password prompt choose Enter password now and then tap Save Note You can use Prompt for password to troubleshoot your connection to the network if you have problems Select User Password type a user password and then tap Save Exit Intermec Settings Using Static WEP Security The CN2 uses the Wired Equivalent Privacy WEP protocol to add security to your wireless network based on the 802 11b standard CN2 Handheld Computer User s Manual 57 Chapter 3 Adding the CN2 to the Network 58 To use WEP security you need an access point with an 802 11b g radio a CN2 handheld computer with an 802 11
104. type B b Press the 9 key three times to type Y c Press the 3 key twice to type E 4 Press and release the ESC key The amp icon turns off 5 Press and release OM to disable Green mode The icon turns off To delete characters 1 Make sure neither 0 nor appear in the taskbar 2 Press the Backspace key CN2 Handheld Computer User s Manual 11 Chapter 1 Using the CN2 Handheld Computer Using the Scroll Keypad You enter all of the characters and functions printed on the keys just like you would on a standard keyboard egel Orange key a Sf Scan button Arrow keys 4 places Enter key CN2 10 Key Scroll Keypad The Orange 0 key lets you access the additional functions printed on the keypad overlay To access functions printed on the keypad overlay 1 Press and release the Orange 8D key The 0 icon appears in the taskbar and Orange mode is enabled 2 Press and release the key below the function printed on the keypad overlay For example press the Orange key again to access the F5 function which refreshes the selected folder or desktop The 0 icon turns off If you do not press another key within 3 seconds of pressing the Orange key the BO icon turns off and Orange mode is disabled 12 CN2 Handheld Computer User s Manual Using the Power Key Chapter 1 Using the CN2 Handheld Computer The Power key is the round yellow key in the upper left co
105. unications gt 802 11 Radio gt Security Settings gt Funk Security gt Profile 6 For Association choose WPA and tap the Save icon in the upper right corner of the screen Encryption is set to TKIP by default 7 For Authentication choose TTLS PEAP or TLS and tap Save CN2 Handheld Computer User s Manual 49 Chapter 3 Adding the CN2 to the Network 50 If you choose TTLS or PEAP a Select User name select the text in the text box use the input panel to type your user name and tap Save b For Password prompt make sure that Enter password now is selected Note You can use Prompt for password to troubleshoot your connection to the network if you have problems c Select User Password select the text in the text box use the input panel to type your user password and tap Save d For Validate Server Certificate choose Enabled and tap Save Note You must have the date on the CN2 set correctly when you enable Validate Server Certificate If you choose TLS a For Validate Server Certificate choose Enabled and tap Save b You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security 8 Exit Intermec Settings To enable WPA PSK security on your CN2 with Funk security 1 Make sure you have configured the communications and radio parameters on your CN2 Make sure you have selected Funk as your security choice as desc
106. unications dock P N 225 696 001 to transfer data to and receive data from another device using USB communications The USB cable communications dock and modem dock are sold separately For more information on accessories and how to order them see page 105 Host ze Ethernet a PC m USB cable CN2 in communications dock CN2 Using USB Communications 38 CN2 Handheld Computer User s Manual Chapter 3 Adding the CN2 to the Network To use USB communications with your CN2 1 Connect the communications dock to the USB port of the other device using an appropriate USB cable 2 Make sure that your USB device is configured for USB communications 3 Insert the CN2 into the communications dock 4 Turn on the CN2 For more information about the communications dock see the instructions that ship with the communications dock Configuring 802 11b g Radio Communications A Caution Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage Attention Assurez vous que la distance entre tous les TA 2 e e e Q l ments avec antennes soit d au moins 30 centim tres un pied avant de faire la connexion avec l alimentation lectrique faute de quoi vous risquez d endommager votre installation The wireless CN2 has an internal 802 11b g radio to transfer data using wireless communications This section of the manual assumes
107. ve the SD card 1 Press and hold the Power key for 2 to 3 seconds and then release the Power key to turn off the CN2 2 Place the CN2 face down on a clean flat stable surface 3 Push down on the battery door latch and pull up on the battery door Battery door latch 4 Remove the battery door and set it aside 5 Insert the stylus between the battery and the CN2 case and press straight down until the battery is released 24 CN2 Handheld Computer User s Manual Chapter 1 Using the CN2 Handheld Computer 6 Remove the battery and set it aside SD card 7 Pull the tab toward the bottom on the CN2 to remove the SD card Using the Optional USB Keyboard If you prefer the convenience of using a keyboard with the CN2 you can attach a USB keyboard to the optional modem dock You need these items e CN2 modem dock P N 075499 e CN2 power supply P N 074246 e Dell Model SK 8115 USB keyboard or Logitech Model Y BF37 USB keyboard Note The CN2 supports only the Dell Model SK 8115 and Logitech Model Y BF37 USB keyboards Intermec cannot guarantee that other USB keyboards will work with the CN2 CN2 Handheld Computer User s Manual 25 Chapter 1 Using the CN2 Handheld Computer To attach the USB keyboard 1 Read the CN2 Modem Dock Quick Start Guide P N 075481 2 Connect the USB keyboard to the keyboard port on the modem dock Keyboard USB Phon
108. x using to store application data 76 CCX v1 0 certification 3 CCX v1 0 compliance 46 certificates loading for security 59 Microsoft Active Directory 46 59 third party certificate authority 60 charging battery 6 Cisco access point 57 cleaning the scanner window and touch screen 100 CN 4 CN2 accessories list 105 batch version defined 4 Bootloader Menu 98 default configuration settings 108 to 110 default software configuration 86 description 2 features 3 hardware configuration displayed 93 installed applications 3 operating system version displayed 93 power supply accessory described 106 serial port illustrated 2 toggling the backlight 13 troubleshooting guide to 83 turning on and off 13 upgrading 96 USB serial port illustrated 2 wireless version defined 4 Codabar 21 Code 128 21 Code 39 21 cold boot 95 communications default configuration settings 109 Networking Test diagnostics 93 communications dock accessory described 105 charging the battery 6 green Power light 7 Configuration number 4 configuration default settings 108 113 Index configuring 802 11b g radio communications 39 802 1x security configuring 53 troubleshooting 86 to 87 date and time 96 LEAP security 56 overview 30 phone connection 62 remotely with Intermec Settings 36 security 45 static WEP security 57 TCP IP network parameters 40 UDP Plus network parameters 42 USB communications 3
109. y configuring 802 1x security 55 WEP 58 WPA 51 WPA PSK 52 required for Microsoft Wireless Zero Configuration 43 46 switching to 48 using 45 Microsoft Wireless Zero Configuration See Wireless Zero Configuration modem dock accessory described 106 attaching USB keyboard 25 configuring the CN2 to use 62 maximum baud rate supported 64 port Keyboard illustrated 26 Phone illustrated 26 Power illustrated 26 USB illustrated 26 modes Green mode 11 Orange mode 10 12 116 Suspend mode 13 MSI 21 N navigating in Intermec Settings 33 network communications lost 35 Network Connection icon 18 44 86 88 89 network protocols supported 39 Networking Test diagnostics 93 nk bin file 97 no network connection icon troubleshooting 89 numeric keypad using 10 O operating system displaying the version 93 upgrading 97 operating the CN2 humidity range 104 temperature range 104 troubleshooting 84 to 85 optional features 1D linear imager 3 802 11b g radio 3 keypad 3 Orange key illustrated 10 12 refreshing the selected folder 11 12 using 10 12 Orange mode enabling 10 12 P parameters ways to configure 30 passphrase setting for Funk WPA PSK 51 setting for Microsoft WPA PSK 53 password for exiting Avalanche Enabler 80 patent information x Persistent Storage Memory PSM upgrading 99 phone connection configuring 62 Phone port on modem dock illustrated 2

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