Inter-Tel INT1400 User's Manual
Contents
1. NOTE Do not exert any force on this connection It could cause dam age to the battery or handset Once you are certain that you have made a good connection then insert the battery pack into the battery com partment Do not pinch the wires 3 Replace the cover and slide it up until it latches into the handset INT1400 Cordless Telephone User Guide Charging the Handset Battery Pack To charge the battery pack 1 Place the handset into the charger unit 2 Verify the CHARGE indicator lights If the CHARGE indicator does not light check to see that the AC adapter is plugged in and that the handset is making good contact with the charger unit contacts NOTE If you are using the INT1400 for the first time fully charge the rechargeable Ni MH battery pack for five hours without interruption CHARGE INDICATOR ai zZ Zz o lt ie Cc A 5 x lt Checking the Low Battery Indicator When the battery pack in the handset is low and needs to be charged the LOW message appears on the display The following table shows what to do when the LOW message is displayed Low WHAT HAPPENS ACTION On a call handset beeps once every Complete your call as quickly as possible or three seconds All buttons and func replace battery pack within 20 seconds to tions are available continue call In standby mode handset beeps Replace battery pack before making a call every 15 seconds for three minute2. 3 Dial group number 180 199 Display shows GROUP FORWARD CAN CELLED You will hear three beeps before the phone returns to an idle state To forward calls when the group is busy 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 793 Display shows SELECT GROUP 3 Dial group number 180 199 Display shows ENTER DESTINATION NUM BER 4 If transferring to an internal extension number enter the internal extension des tination number If transferring to an external number press 9 then enter the external destina tion number Display shows GROUP FORWARD SET You will hear three beeps before the phone returns to an idle state To cancel group forward all calls 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 793 Display shows SELECT GROUP 3 Dial group number 180 199 Display shows GROUP FORWARD CAN CELLED You will hear three beeps before the phone returns to an idle state INT1400 Cordless Telephone User Guide 25 o z gt lt 6 Cc 7 0 I O Z m To forward calls when a group does not answer after four rings 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 794 Display shows SELECT GROUP 3 Dial group number 180 199 Display shows ENTER DESTINATION NUM BER 4 If transferring to an internal extension number enter the internal extension des tination number If transferring to an externa
3. on how to perform everyday tasks such as answering calls making calls access ing voice mail etc ABOUT YOUR PHONE The INT1400 cordless phone has the following features ai Z Z o lt Oo Cc 7 o e Interference avoidance with other 900MHz systems e 900 MHz narrow band FM e Autoscan channel selection up to 30 channels e 16 digit 2 line liquid crystal display LCD e Approximately 6 hour talk time e Approximately 5 day standby time e 3 ring tones and vibrate ringer e Headset jack with belt clip for handsfree operation e Wall mountable base unit INT1400 Cordless Telephone User Guide 3 The following pages describe the basic functions of the dialpad buttons and message display indicators Dialpad and Indicators DEFAULT BUTTON LABEL DEFAULT BUTTON LABEL 1 Headset Jack 9 Hold Button GMD 2 Message Display 10 Redial Button I 3 Transfer Button GED 11 Channel Button aim 4 Talk Button 2m 12 Mail Button CLUB 5 Numeric Dialpad 13 Line Button 3 CD 6 Line Button 2 AD 14 Line Button 4 GHEH 7 Line Button 1 CEB 15 Ring Type and Volume Button GMB 8 Microphone 16 Ringer On Off and Mute Button QD INT1400 Cordless Telephone User Guide Basic Message Display Functions ICON FUNCTION ACTION Em The connection has been made be
4. AAP AA AA 2 About This Guide X01310 sas aee sa aca ee era dice 3 About Your Phone 3 Dialpad and Indicators 4 Basic Message Display Functions 5 Basic Button Functions a 5 Display ssa rsss DIES a sds PNG GANON A A E 6 pi INT1400 Installation AA ka NANG 7 Selecting the Location wi aaa 7 gt Connecting the Telephone Cord 7 9 Connecting Power to the Base and Charger Units 8 lt Wall Mounting AA 9 2 Attaching the Belt Clip to the Handset 12 TI Installing the Handset Battery Pack 14 s Charging the Handset Battery Pack 15 gt Checking the Low Battery Indicator 15 lt Cleaning Charging Unit Contacts 16 Base Units and Handsets 16 Range Limits gas era pass epii EA ie as ri 16 Setting Endpoint Preferences o 16 Changing Volume Levels 16 Selecting a Ring Tone 17 Turning the Handset Ringer On Off 17 Returning to Default Operation 17 About the Telephone System 17 About Voice Mail ia eee 18 INT1400 Cordless Telephone User Guide 1 WELCOME Co
5. plugged into a circuit that also powers a major appliance because of the potential for interfer ence In the unlikely event that you consistently hear other voices or distracting transmis sions on your phone you may be receiving radio signals from another cordless tele phone or some other source of interference If you cannot eliminate this type of interference change to a different channel INT1400 Cordless Telephone User Guide Save These Instructions Finally it should be noted that some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such inter ference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference More Than One Cordless Telephone If you want to use more than one cordless telephone in your office they must operate on different channels Press the channel button CID to select a channel that pro vides the clearest communication Privacy Cordless phones are radio devices Communications between the handset and base unit of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways Because of the inherent physical properties of radio waves your communications can be received by radio receiving devices other than your own cordl
6. your password in the form of asterisks 26 INT1400 Cordless Telephone User Guide 5 Select option 1 to play your messages 6 Follow the voice prompts to play your messages 7 Press TALK to disconnect the call To set internal message for incoming internal extensions 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 729 Display shows SELECT OPTION 3 Dial 1 8 Return At Call Back At Call Me At In A Meeting At Lunch Gone Home On Vacation Call The text from the selected option is displayed 4 Enter numerical data if desired for example enter 1230 to indicate 12 30 LCD displays the selected option and any numerical data entered To cancel internal message for incoming internal extensions 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 729 Display shows MESSAGE CANCELLED The phone returns to an idle state To change your Voice Mail box Password 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Press MAIL Display shows ENTER VOICE MAIL BOX 3 Enter your mailbox number Display shows ENTER PASSWORD 4 Enter your password followed by Display shows your password in the form of asterisks q Select option 4 to change your password o z 0 lt O 7 ae I O Z m O Follow the prompts to change your password 7 Press TALK to disconnect the call INT1400 Cordless Te
7. 26 If a caller reaches your voice mail box they can leave a message hang up or access an attendant In addition the Voice Mail Administrator can program the name for group lists of mailboxes With these lists you can send a message to a group of people by entering one number instead of everyone s individual mailbox number 18 INT1400 Cordless Telephone User Guide Using Your Phone SECTION CONTENTS PAGE Introduction 25 sussa ees Gees erte sea eee aes eee eee NG 20 StartingthePhone 20 How to use your EncoreCX Cordless Phone 21 Receiving and MakingCalls 21 Placing Calls on Hold or Park 21 Transfemng CallS 2g pese ea are ede wh etek a NN E 22 Muting the Microphone 22 Placing Conference Calls 23 Forwarding Calls siga nes aren hasan GNG wer Pas NMAN NG 23 Forwarding Group Calls 25 Setting Up Voice Mail 1 2 0 0 trienni ca aa 26 Personal Speed Dialing 28 System Speed Dialing 28 Redialling a Number 28 Setting Up Follow Me 29 Using Call Waiting 29 Performing a Hookflash During a Call 29 Using Door Open so a na
8. CELA E 1 WEICOMG asas ass acao ns TERIA A EG ASR EE ee oe a 2 AboutThisGuide 3 About YourPhone 3 Dialpad and Indicators wA WA aaa aaa Wa 4 Basic Message Display Functions 5 Basic Button Functions wA WA estante aaa 5 Display mamana Ba Ds NATN APANG yesh PAS bares meee 6 INT1400 Installation 7 Selecting the Location 7 Connecting the Telephone Cord 7 Connecting Power to the Base and Charger Units 8 Wall Mountinges erica ss KAPA KEME Orne WA 9 Attaching the Belt Clip to the Handset 12 Installing the Handset Battery Pack 14 Charging the Handset Battery Pack 15 Checking the Low Battery Indicator 15 Cleaning Charging Unit Contacts 16 Base Units and Handsets 16 Range Limits IA tora PD DRA Pepe a ha BoE ele eS 16 Setting Endpoint Preferences 16 Changing Volume Levels 16 Selecting a Ring Tone 17 Turning the Handset Ringer On Off 17 Returning to Default Operation 17 About the Telephone System 17 Abo
9. DIAL OR SELECT OPTION 2 Dial feature code 734 Display shows DIAL OR SELECT OPTION 3 If forwarding to an internal extension number enter the destination internal extension number If forwarding to an external number press 9 then enter the external destination number If forwarding to voice mail dial feature code 710 Display shows FORWARDING SET You will hear three beeps before the phone returns to an idle state To cancel forward a call when your extension does not answer after four rings 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 734 Display shows FORWARDING CANCEL You will hear three beeps before the phone returns to an idle state 24 INT1400 Cordless Telephone User Guide Forwarding Group Calls To forward all calls from a group 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 792 Display shows SELECT GROUP 3 Dial group number 180 199 Display shows ENTER DESTINATION NUM BER 4 If transferring to an internal extension number enter the internal extension des tination number If transferring to an external number press 9 then enter the external destina tion number Display shows GROUP FORWARD SET You will hear three beeps before the phone returns to an idle state To cancel group forward all calls 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 792 Display shows SELECT GROUP
10. Dial the hunt group number of which you are a member 180 199 NOTE The INT1400 does not recognize the feature code 723 1 to log you in to all hunt groups or 723 0 to log you out of all hunt groups You need to log in to hunt groups individually 30 INT1400 Cordless Telephone User Guide Part No 935 0307 OMINT 1400 Issue 1 April 2005 LULU
11. L MOUNT STAND INT1400 Cordless Telephone User Guide 11 3 Slide the wall mount stand into the notches on the bottom of the charging unit as shown on the right 4 Place the charging unit on the posts of the wall screws and push down until it is firmly seated as shown on the right 5 Plug the AC adapter into a standard 120V AC wall outlet Attaching the Belt Clip to the Handset You can use the belt clip to attach the handset to your belt or pocket for convenient portability To attach the belt clip to the handset 1 Snap the cover tab out of the belt clip notch on the top of the handset 2 Slide the clip into the tab slot as shown on the right The belt clip is designed to fit snugly into the COVER TAB handset 12 INT1400 Cordless Telephone User Guide 3 Press firmly until the belt clip snaps into place To remove the belt clip from the handset Press the retaining clip in toward the belt clip blade and slide the clip up at the same time Once the belt clip is removed reinstall the cover tab ai Z Z o lt Oo Cc 7 o INT1400 Cordless Telephone User Guide 13 Installing the Handset Battery Pack To install the battery pack 1 Remove the battery cover by press ing the latch and sliding the cover down and off of the handset BATTERY COVER 2 Connect the battery pack connec tor observing correct polarity to the jack inside the battery compart ment as shown on the right
12. aa magpa hee Sh Sit iddu paui Pinag 30 Logging In Out of Individual Hunt Groups 30 o zZ e lt O 7 O I O Z m INT1400 Cordless Telephone User Guide 19 INTRODUCTION Now that you know what your INT1400 can do it s time to start using it In this sec tion you ll learn how to make and receive calls transfer calls retrieve voice mail messages and much more STARTING THE PHONE NOTE Before using your INT1400 make sure to raise the antenna of the base unit to the vertical position as show on the right When you pick up the handset and press ZIM the ACQUIRING LINK message appears as shown on the right After the connection has been made between the handset and base unit the TALK icon appears on the display Then the screen goes into standby mode and the phone is ready to use If you don t see the TALK icon you may see one of the following e NO SERVICE Indicates that there is no connection to the base unit and you hear an error tone e LINE IN USE Indicates that the line is in use and you hear an error tone You must have a connection between the handset and the base unit to use the phone If the handset does not respond when you attempt to place a call or enter a feature code press to acquire a link NOTE If you have more than one cordless telephone in your office they must operate on different channels Press to select a channel that provides the clearest
13. all forwarding ami Z KA o lt Oo Cc 7 E To return your endpoint to default Dial DEDE ABOUT THE TELEPHONE SYSTEM As you can see your INT1400 and Inter Tel telephone system come equipped with a lot of bells and whistles To help you understand what everything means it is rec ommended that you read the following information before you use your phone e Your telephone system may be programmed for one or two dial tones Systems with two dial tones have one for intercom calls and one for outside calls e Many features time out if you wait too long before performing the next step If this happens you must hang up and start again INT1400 Cordless Telephone User Guide 1 7 ABOUT VOICE MAIL Voice mail services are available only on those systems equipped with the optional voice mail module With the voice mail application you and other callers can send and receive recorded messages from any station or touchtone telephone To use this and other features each user you included is assigned a voice mailbox which usu ally corresponds to a valid extension number You can however have an unassoci ated mailbox that does not correspond to an extension Unassociated mailboxes are typically used for agents or other personnel who don t have a permanent office With your voice mailbox you can use personal or system greetings to let callers know if you are out of town on a call etc see page
14. ay shows the last number that was dialed 3 Press TALK to clear the call To redial a number by pressing REDIAL initially 1 Press REDIAL to redial the last external number dialed Display shows the last number that was dialed 2 Press TALK to clear the call 28 INT1400 Cordless Telephone User Guide Setting Up Follow Me To set follow me from the INT1400 on another extension in the phone system 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 735 Display shows ENTER SOURCE EXTENSION 3 Dial the extension of the phone you want to receive calls for Display shows the number you dialed 4 Dial the three digit password Display shows FORWARD SET You will hear three beeps before the phone returns to an idle state To cancel follow me from the INT1400 on another extension in the phone system 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 735 Display shows ENTER SOURCE EXTENSION 3 Dial the extension of the phone you want to receive calls for Display shows the number you dialed 4 Dial the three digit password Display shows FORWARD CANCELLED You will hear three beeps before the phone returns to an idle state NOTE When Follow Me has been set on the Uniden extension from another exten sion the Uniden phone alerts the user to this by presenting stuttered dial tone when TALK is pressed No visual display is given To cancel f
15. com munication 20 INT1400 Cordless Telephone User Guide How TO USE YOUR ENCORECX CORDLESS PHONE Receiving and Making Calls To receive an internal call that is ringing Display shows EXTENSION XX MM SS Press TALK or the Line button NOTE If the phone system has been programmed to show names for extensions the display will show the name instead of EXTENSION XX To receive an external call that is ringing Display shows LINE X MM SS Press TALK or the Line button NOTE If Caller ID is available the display will show the phone number instead of LINE X ALSO You cannot see caller ID history with the INT1400 To make an internal call by pressing TALK initially 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial the extension number Display shows the extension number To make an external call by pressing TALK initially 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial 9 or press the Line button to reach an outside line Displays shows LINE X 3 Dial the number To make an external call by dialing digits initially 1 Dial the number Display shows the phone number 2 Press TALK to dial the digits Placing Calls on Hold or Park To place and retrieve an external call on hold o z o lt O 7 ae I O Z m 1 From an existing external call press HOLD Display returns to an idle state and the Line button flashes 2 Press TALK or the Line button to retri
16. d INT R T L INT1400 Cordless Telephone User Guide Essa Notice This Inter Tel INT1400 User Guide is released by Inter Tel Inc as a guide for end users It provides information necessary to use the INT1400 endpoint The contents of this user guide which reflect current Inter Tel standards are subject to revision or change without notice Some features or applications mentioned may require a future release and are not available in the initial release Future product features and applications are subject to availability and cost Some features or applications may require additional hardware and or specific software For sales service or technical support contact your local authorized Inter Tel reseller Comments about this user guide or other technical documentation should be directed to Inter Tel s Technical Publications Department at Tech Pubs inter tel com All products and services mentioned in this publication are the trademarks service marks registered marks or registered service marks of their respective owners Inter Tel and EncoreCX are registered trademarks of Inter Tel Incorporated lnter Tel Inc April 2005 printed in US Table of Contents CONTENTS PAGE IMPORTANT SAFETY INSTRUCTIONS V WARNINGS usasse isa ada pias a leon pane a NAKA ead lense alee VII SAVE THESE INSTRUCTIONS IX FINDING YOUR WAY Mia bias GET RD
17. educe the risk of electric shock Contact qual ified service personnel when some service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used INT1400 Cordless Telephone User Guide Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when following the operating instructions Adjust only those controls that are covered by the operat ing instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance Do not use the telephone to report a gas leak in the vicinity of the leak vi INT1400 Cordless Telephone User Guide CAUTION Changes or modifications to this product not expressly approved by Inter Tel or operation of this product in any way other than as detailed by this user guide could void your authority to operate this product Unplug all electrical appliances when you know an electrical st
18. ess telephone unit Consequently any communications using your cordless telephone may not be private Base Units and Handsets The handsets are programmed to work with a specific base unit You cannot switch to a new handset or a new base unit without having it reprogrammed by Inter Tel Battery Packs The battery packs contain rechargeable sealed Nickel Metal Hydride batteries To reduce the risk of fire or injury to persons by the battery e Use only the appropriate type and size battery pack specified in this user guide e Do not dispose of the battery pack in a fire The cell may explode Check with local codes for possible special disposal instructions e Do not open or mutilate the battery pack The released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed e Exercise care in handling the battery pack to avoid shorting the battery with con ducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns e Do not charge the battery pack used in this telephone in any charger other than the one provided Using another charger may damage the battery or cause the bat tery to explode e Observe proper polarity orientation between the battery pack and charger unit e Do not short circuit the battery pack INT1400 Cordless Telephone User Guide INT1400 Cordless Telephone User Guide Finding Your Way SECTION CONTENTS PAGE Welcome
19. eve the call NOTE After the call is on hold for 90 seconds the phone rings the Line button flutters and the display shows RECALL FROM HOLD Press TALK to return the call To park a call and retrieve a parked call 1 From an existing external call press XFER Display shows DIAL OR SELECT EXTN INT1400 Cordless Telephone User Guide 21 2 Dial feature code 712 Display shows ENTER PARK ZONE 3 Dial a park zone 1 5 Three beep tones are heard and now the call can be retrieved from any extension on the system by dialing feature code 712 NOTE When a call is parked in any zone there is no indication in the display 4 To retrieve the parked call press TALK 5 Dial feature code 712 Display shows the phone number or extension number and duration of the call in minutes and seconds Transferring Calls Note The following instructions assume you are on a call To transfer an existing internal call to an internal number 1 Press XFER Display shows DIAL OR SELECT EXTN 2 Dial the internal extension A ring tone is heard when the call is answered and the call counter starts Display shows extension number and the duration of the call in minutes and seconds 3 Press TALK to transfer the call or press XFER to return the call To transfer a call to an external number 1 Press XFER Display shows DIAL OR SELECT EXTN 2 Dial the external number When the call is answered the call counter starts D
20. he LINE jack on the base unit Then place the tele phone cord inside the molded channel s on the bottom of the wall mount stand 5 Plug the other end of the telephone cord into the modular wall jack 6 Place the base unit on the posts of the wall plate and push down until it s firmly seated as shown on the right 7 Plug the AC adapter into a standard 120V AC wall outlet NOTE Do not use an outlet controlled by a wall switch Turning the wall switch off will also turn the base unit off INT1400 Cordless Telephone User Guide 9 Direct Wall Mounting If you do not have a standard wall plate you can mount your phone directly on a wall Before mounting your phone consider the following e Select a location away from electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall e Ensure the wall material is capable of supporting the weight of the base unit e Use 10 screws with anchoring devices suitable for the wall material where the base unit will be placed To mount the base unit on a wall 1 Insert two mounting screws 3 15 16 inches 10 cm apart Allow 316 in about 3 16 of an inch 0 5 cm between the wall and screw heads for mounting the phone as shown on the right E 2 Follow steps 2 and 3 on the previous page to plug and secure the N AC adapter cord N 315 16 in 3 Plug one end of the telephone line cord into the LINE jack o
21. isplay shows phone number and the duration of the call in minutes and sec onds 3 Press TALK to transfer the call or press XFER to return the call Muting the Microphone To mute the microphone so that you can hear the other party but they cannot hear you this does not put them on hold Press MUTE the TALK icon in the display flashes To return to the call Press MUTE INT1400 Cordless Telephone User Guide Placing Conference Calls To place an internal call in a conference 1 Press XFER Display shows DIAL OR SELECT EXTN 2 Dial the internal extension A ring tone is heard when the call is answered and the call counter starts Display shows extension number and the duration of the call in minutes and seconds 3 Press TALK and 3 within two seconds to establish a conference Now you are connected with both parties To place a call with an external number in a conference 1 Press XFER Display shows DIAL OR SELECT EXTN 2 Dial the external number When the call is answered the call counter starts Display shows phone number and the duration of the call in minutes and sec onds 3 Press TALK and 3 within two seconds to establish a conference Now you are connected with both parties Forwarding Calls To forward all calls 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 732 Display shows ENTER DESTINATION NUMBER 3 If forwarding to an internal extension
22. l number press 9 then enter the external destina tion number Display shows GROUP FORWARD SET You will hear three beeps before the phone returns to an idle state To cancel group forward all calls 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 794 Display shows SELECT GROUP 3 Dial group number 180 199 Display shows GROUP FORWARD CAN CELLED You will hear three beeps before the phone returns to an idle state Setting Up Voice Mail Note Voice Mail services require the Voice Mail module to be installed To enter a personal greeting Press TALK Display shows DIAL OR SELECT OPTION Press MAIL Enter your mailbox number Enter your password followed by Select option 3 to record your greeting Follow the voice prompts to record your greeting Press TALK to disconnect the call ND O BB WN To turn on your Voice Mail Forward On No Answer to the Voice Mail is automatically set when a voice mailbox is allocated to your extension You may also select the other Forwarding options as required see Forwarding Calls above To retrieve messages from your Voice Mail box The Message LCD icon is lit to indicate a waiting message 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Press MAIL Display shows ENTER VOICE MAIL BOX 3 Enter your mailbox number Display shows ENTER PASSWORD 4 Enter your password followed by Display shows
23. lephone User Guide 27 Personal Speed Dialing To program your personal Speed Dial list 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 75 Displays shows ENTER SPD INDEX 01 30 3 Dial an index number between 1 and 30 to designate as your speed dial number Display shows ENTER NUMBER 4 Enter the phone number Display shows the phone number entered 5 Press TALK to save your entry The phone returns to an idle display To dial a number from your personal Speed Dial list 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 74 Display shows SELECT OR SCROLL NOTE The scroll feature does not work on an INT1400 3 Dial your speed dial index number between 1 and 30 The number is dialed Display shows the number that was dialled System Speed Dialing There can be 500 001 500 system speed dial numbers programmed on a system You cannot program system speed dial numbers from an INT1400 See your System Administrator To dial a number in the system Speed Dial list 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial the system speed dial number Once you finish entering the system speed dial number the number is dialled Display shows the number that was dialed Redialling a Number To redial a number by pressing TALK initially 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Press REDIAL to redial the last external number dialed Displ
24. lephone equipment basic safety precautions should always be fol lowed to reduce the risk of fire electrical shock and injury to persons including the following Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a dry cloth for cleaning Do not use this product near water for example near a sink or in a wet area Do not place this product on an unstable cart stand or table The telephone may fall causing serious damage to the unit Do not block or cover any slots or openings in the base unit to protect the product from overheating This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated only from the type of power source indicated on the marking label Do not allow anything to rest on the power cord Do not locate this product where the power cord might be trampled or damaged Do not overload wall outlets and extension cords as this can result in the risk of fire or electrical shock Never push objects of any kind into this product through the base unit slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product Do not disassemble this product to r
25. n the base unit Then place the telephone cord inside the molded channel s on the bottom of the wall mount stand 4 Place the base unit on the posts of the wall screws and push down until it s firmly seated as shown on the right 5 Plug the other end of the short telephone cord into a telephone wall jack 3 16in 6 Follow step 7 on the previous page to plug Pa the AC adapter into a standard 120V AC wall outlet 315 16 in 4 10 INT1400 Cordless Telephone User Guide Charging Unit Wall Mounting The charging unit is also designed to be wall mounted Before mounting the charging unit consider the following e Select a location away from electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall e Ensure the wall material is capable of supporting the weight of the charging unit e Use 10 screws with anchoring devices suitable for the wall material where the charging unit will be placed To mount the charging unit on a wall 1 Insert two mounting screws 1 1 5 inches 3 cm apart as shown on the right Allow about 3 16 of an inch 0 5 cm between the wall and screw heads for mounting the phone aw Z J Z o lt Oo E 7 7 2 Pass one end of the AC adapter cord through the hole of the wall mount stand and plug it into the charging unit as shown on the right Wrap the AC adapter cord around the strain relief WAL
26. ngratulations on your purchase of the Inter Tel INT1400 cordless telephone The INT1400 is designed to work on an Inter Tel EncoreCX system to provide you with access to multiple lines Caller ID and other phone system features To help familiarize you with the features of the INT1400 read this user guide thor oughly Your INT 1400 includes the following items e Base Unit e Handset e Telephone Cord e Two AC Adapters e Rechargeable Battery 750 mAh Ni MH e Belt Clip e Charger Unit e Charger Unit Wall Mount e Wall Plate Adapter e This User Guide tor If your INT1400 is not performing to your expectations try the steps listed in the Troubleshooting section of this user guide If you are still unable to resolve the problem contact your System Administrator 2 INT1400 Cordless Telephone User Guide ABOUT THIS GUIDE This guide contains instructions for using the INT1400 cordless telephone on the Inter Tel telephone system To help you find information more quickly this guide is divided into two separate sections as indicated by the tabs These sections include the following e Finding Your Way This section provides installation instructions and illustra tions for your phone It includes figures and general information designed to help you find what you need e Using Your Phone If you need to make a call this is the section for you It not only includes basic phone and voice mail information but it provides instructions
27. number enter the destination extension number If forwarding to an external number select 9 then enter the destination exter nal number If forwarding to voice mail dial feature code 710 Display shows FORWARDING SET You will hear three beeps before the phone returns to an idle state To cancel forward all calls 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 732 Display shows FORWARDING CANCEL You will hear three beeps before the phone returns to an idle state INT1400 Cordless Telephone User Guide 23 o z o lt 9 Cc 7 O I O Z m To forward calls when your extension is busy 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 733 Display shows ENTER DESTINATION NUMBER 3 If forwarding to an internal extension number enter the destination internal extension number If forwarding to an external number press 9 then enter the destination external number If forwarding to voice mail dial feature code 710 Display shows FORWARDING SET You will hear three beeps before the phone returns to an idle state To cancel forward a call on busy 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 733 Display shows FORWARDING CANCEL You will hear three beeps before the phone returns to an idle state To forward calls when your extension does not answer after four rings 1 Press TALK Display shows
28. ollow me from the another extension in the phone system to an INT1400 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 732 to cancel forwarding all calls Display shows FOR WARDING CANCEL Using Call Waiting To set call waiting tone protection before a new call 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 725 Display shows TONE PROTECT ENABLED 3 Dial your number Performing a Hookflash During a Call To send a hookflash to the external line 1 On an active call press XFER Display shows DIAL OR SELECT EXTN 2 Dial feature code 731 Display shows FLASH SENT The hookflash was sent to the external line and the call continues o z o lt O 7 vu I O Z m INT1400 Cordless Telephone User Guide 29 Using Door Open To press the code to open the door lock 1 From an existing internal extension Door phone press TALK Display shows DIAL OR SELECT EXTN 2 Dial feature code 731 to unlock the door Display shows EXTENSION XX MM SS Logging In Out of Individual Hunt Groups To log in to an individual hunt group 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 723 Display shows XX 3 Dial the hunt group number of which you are a member 180 199 To log out of an individual hunt group 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 723 Display shows XX 3
29. orm is approaching Lightning can pass through your household wiring and damage any device connected to it This phone is no exception NOTE Do not attempt to unplug any appliance during an electrical storm NOTICE The INT1400 is not waterproof To reduce the risk of fire electrical shock or damage to the unit DO NOT expose this unit to rain or moisture Range The INT1400 cordless phone is designed to achieve the maximum possible range by transmitting and receiving according to the highest specifications set forth by the FCC and IC The INT1400 is rated to operate at a maximum distance with the qualification that the range depends upon the environment in which the telephone is used Many factors limit the range and it would be impossible to include all the variables in the rating The maximum range rating of this phone is meant to be used as a means of comparison against other range claims INT1400 Cordless Telephone User Guide vii Radio Interference Radio interference may occasionally cause buzzing and humming in your cordless handset or clicking noises in the base unit This interference is caused by external sources such as a TV refrigerator vacuum cleaner fluorescent lighting computer equipment or electrical storm Your unit is NOT DEFECTIVE If these noises con tinue and are too distracting please check your office to see what appliances may be causing the problem In addition we recommend that the base unit not be
30. other times it may display reminder messages Do Not Disturb DND messages numbers dialed call sources elapsed time of calls current call costs error messages etc Because the display can only support 16 characters you may see a few abbreviations The most commonly used abbreviations are provided in the table below ACCT CODE Account Code CNF Conference DEST Destination DIR Directory DND Do Not Disturb EXT Extension MSG Message RCL Recall SPKR Speaker SPKRPHN Speakerphone STN SPD Station Speed Dial sys SPD System Speed Dial TFR Transfer TG Trunk Group a group of outside lines TRNK Trunk an outside line INT1400 Cordless Telephone User Guide INT1400 INSTALLATION This section describes how to install the INT1400 Follow the instruction below Selecting the Location Select a location for the INT1400 that is away from excessive heat or humidity The base unit of your INT1400 can be placed on a desk or tabletop near a standard 120V AC outlet and telephone line jack The base unit can also be mounted on a standard wall plate using the included wall plate adapter Keep the base unit and handset away from sources of electrical noise motors fluorescent lighting computers Connecting the Telephone Cord Plug the telephone line cord from the base unit into a telephone system port NOON E BASE UNIT N TO TELEPHONE SYSTEM INT1400 Co
31. rdless Telephone User Guide 7 ai Z zZ o lt Oo Cc 7 o Connecting Power to the Base and Charger Units Connect the smaller AC adapter with the yellow ring on the connector to the yellow jack on the back of the charger unit as shown below NOTE A blinking LED on the charger indicates the handset is not seated properly the battery is not hooked up or the phone is not in service CHARGER UNIT Connect the other AC adapter to the back of the base unit as shown below BASE UNIT TO TELEPHONE N SYSTEM NOTE Do not route the power cord where it will create a trip hazard or where it could become worn and create a fire or other electrical hazard INT1400 Cordless Telephone User Guide Wall Mounting You can mount your INT1400 either on a standard wall plate or directly on a wall Follow the instructions below Standard Wall Plate Mounting Your INT1400 is designed to be mounted on a standard wall plate To attach the wall mount stand to the base unit 1 Slide the wall mount stand into the notches at the top of the base unit rotate the wall mount stand down and snap it into place as shown on the right 2 If you haven t done so plug the AC adapter into the base unit as previously described aw Z O Zz a lt 6 E 7 R 3 Place the AC adapter cord inside the molded channel of the wall mount stand as shown on the right 4 Plug one end of the telephone cord into t
32. s None of the buttons operate and you cannot either make or receive a call INT1400 Cordless Telephone User Guide 1 5 Cleaning Charging Unit Contacts To maintain a good charge it is important to clean all CHARGING CONTACTS charging contacts on the handset and charging unit about once a month Use a pencil eraser or other contact cleaner to clean the battery charging contacts Do not use any lig uids or solvents Base Units and Handsets The handsets are programmed to work with a specific base unit You cannot use a new handset or base unit without having it reprogrammed by Inter Tel Range Limits The INT1400 is designed for commercial use The range has been approved for 150 to 300 feet 45 to 90 meters per base unit The actual range may be more or less depending on the environment Building wiring walls elevators and other electronic interference frequencies may limit the range of this telephone Please see your tele communications consultant for information about testing your facility To maximize the range capability e Locate the base unit at the highest point possible in the center of your coverage zone If you are planning to cover an outdoor area such as a car lot building grounds or campus place the base unit near a window at the highest point within the building e Place the base unit away from any other electronic device This includes but is not limited to computer screens radios electronic sign
33. s coffee pots micro waves and other electronic devices SETTING ENDPOINT PREFERENCES Your endpoint is automatically set to specific defaults You can however configure many of these settings at any time Changing Volume Levels You can select a low medium high or maximum volume level To change a volume level During a call press on the side of the handset until you hear the desired volume level 16 INT1400 Cordless Telephone User Guide Selecting a Ring Tone The ability to change your ring tone is helpful in close quartered environments If your ring tone is unique you can quickly identify when a call is ringing on your end point To select the type of ring tone for your endpoint On standby mode press on the side of the handset until you hear the desired ring type There are three ring tones and vibrate ringer available NOTE When your endpoint is set to vibrate and the handset is charging in the base the endpoint rings when a call comes in and the call is answered when you lift the hand set off of the base Turning the Handset Ringer On Off You can temporarily turn the handset ringer off To turn the ringer off In standby mode press and hold on the side of handset for two seconds The Ring Off 7 icon appears in the display Returning to Default Operation You can return your endpoint to default levels at any time This feature returns vol umes to default levels cancels Do Not Disturb and manual c
34. tween the hand set and the base unit Press Z to answer or make a call The handset ringer switch is turned off The handset battery pack is low and needs to be charged Press and hold on the side of handset to turn the ringer on See page 15 for information on charging the battery CC You have received a mes sage sage See page 26 for instructions on how to listen to the mes Basic Button Functions BUTTON IF YOU YOU CAN Press Answer a Call place an intercom call or hang up E Press an unlit key or the flashing key Select an outside line or answer a call LINE Press and dial the destination Transfer a call number Press Put a call on hold Press Change a channel Press Redial a telephone number or save the last number dialed Press Adjust volume during a call or select a ring tone on standby mode Press and hold fortwo Turn the ringer on off seconds Press Mute the microphone INT1400 Cordless Telephone User Guide o Z Z o lt ie Cc 7 o NOTE Because the telephone system allows customized feature keys your phone may have been reprogrammed so that the feature buttons do not match those described in this guide Display Your INT1400 has two lines of display with 16 characters per line When your phone is idle this display shows your extension number your username the time of day and the date At
35. ut Voice Mail 18 USING YOUR PHONE iii ance ea eed RAANG 19 Introduction AA ARAL ARA LABAG NILA RES CR Ta 20 StartingthePhone 20 How to use your EncoreCX Cordless Phone 21 INT1400 Cordless Telephone User Guide AVM YNOA ONIGNIS 2 Z a lt Oo am 7 O I e zZ m CONTENTS PAGE Receiving and MakingCalls 21 Placing Calls on HoldorPark 21 Transferring Calls 22 Muting the Microphone 22 Placing Conference Calls 23 Forwarding Calls 23 Forwarding Group Calls 25 Setting Up Voice Mail 26 Personal Speed Dialing 28 System Speed Dialing 2 aaa eee eee 28 Redialling a Number issu 2 0 PNPA cen ee ee ene eee ga 28 Setting Up Follow Me 1 2 0 eee eee 29 Using Call Waiting ee 29 Performing a Hookflash During a Call 29 UsingDoorOpen 30 Logging In Outof Individual Hunt Groups 30 IV INT1400 Cordless Telephone User Guide NOTE For use with CSA Certified NRTL C Inter Tel EncoreCX system only When using your te
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