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Intel SX220 User's Manual

1. Alert Act The tools used for the various server management tasks are described below under Server Management Tools See Management Consoles later in this chapter for a description of the available management consoles The different methods for communicating with a managed server are described in Connecting to a Remote Server Server Management Tools There are several tools available for server management each for a different purpose or for use in a different condition Tools are sometimes used together or in sequence to perform server management tasks The available tools for remote server management described in the following paragraphs include Platform Instrumentation Control Direct Platform Control Client System Setup Utility The Service Partition Remote Diagnostics DMI Explorer Platform Instrumentation Control Platform Instrumentation Control PIC works with Microsoft Windows NT NetWare and UnixWare server systems and provides real time monitoring and alerting for server hardware sensors PIC communicates via a LAN connection to the Platform Instrumentation Pl on the Server using standard DMI RPC protocols ISC installs Platform Instrumentation on the managed server and console software on a client workstation On a Windows NT network it is possible to install both parts Viglen SX220 User Guide 107 of the software on the same server It is also possible to install Platform Instrumen
2. gt gt Moves all the events from the enabled listbox to the disabled listbox gt Moves the selected event from the enabled listbox to the disabled listbox lt Moves the selected event from the disabled listbox to enabled the listbox lt lt Moves all the events from the disabled listbox to the enabled listbox Save Allows you to save the configuration immediately Close Allows you to close the Platform Event Action dialog without saving changes If you have made changes you will be prompted to save changes before closing Help Displays help information Emergency Management Port Dialog This dialog allows you to configure the Emergency Management Port features See Figure 47 Emergency Management Port EMP File Options Help Topics Enter New Password System Phone Number B 503 555 0101 verify New Password Access Mode Loo E Always Active E ESC Sequence Restricted Mode Disable z Hangup String Connection Mode ATH Modem Connect B Modem Init String ATE100v1x48D0s0 0_ Save Close Help i Figure 47 Emergency Management Port Dialog File The File menu has the following options 92 Viglen SX220 User Guide e Save Allows you to save the configuration immediately e Close Allows you to close the Emergency Management Port dialog without saving changes If you have made changes you will be prompted to save changes before closing Options The Options menu
3. 12h off Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is detected 12h rarer ee Initialising APP CMOS RAM for appliance servers only BE a Check point After CMOS Initialised a Validate date and time in RTC Load Micro Code To All CPUs Fah 2 x Scan SMBIOS GPNV areas 15h 15h Off G Off A 8254TimerTestonChannel2 gt gt gt gt gt OE 8254 8254TimerTestonChannel2 S O Test on Channel 2 15h Off Off Enable 8042 OOE Eee __ _ EDEL ME BILNE ALL C EEE Video Mode initialisation before setting the video mode is complete Configuring the monochrome mode and color mode settings next Debugger Hook Init PCI devices and motherboard devices Pass control to video BIOS Start serial console redirection Elatioug hooks system if no video controller is detected Scan flash for logos and Initialise logo data areas ee G R R R_ Fookafierenon ROM sone ac AA ATA ie Q P Set up video parameters in BIOS data area Activate ADM The display mode is set Displaying the power on message next Initialise language module Display splash logo Display Sign on message BIOS ID and processor information Detect USB Mouse Initialising the bus input and general devices next if present Reset IDE Controllers Continued Ol j a N ojo N N A sIsi a moog J le jene Viglen SX220 User Guide 131 Table 41 POST Codes Continu
4. Client System Setup Utility CSSU and Remote Diagnostics The ISC Console will run by itself within a web browser or under Microsoft Management Console The ISC Console provides you with the ability to discover servers with ISC management tools The ISC Console is installed whenever one of the other components is installed See Using the Intel Server Control Console Page 105 for information about the Console interface Platform Instrumentation Control PIC Platform Instrumentation Control PIC provides real time monitoring and alerting for server hardware sensors PIC communicates via a LAN connection to the Platform Instrumentation Pl software on the Server using standard DMI RPC protocols See Platform Instrumentation Control Page 105 for summary information and click the Help button in the PIC Console for detailed information Direct Platform Control Direct Platform Control is a server management tools that gives you access to a remote server when it is online or offline when the operating system is hung or when it s powered off When you receive notice that a server has malfunctioned via a page for example you can use DPC to investigate the cause of the alert to initiate corrective action and to restart the server into normal operation DPC communicates with the Emergency Management Port EMP on the server The access path is via modem or via direct serial connection Remote Diagnostics Remote Diagnostics
5. Feature Choices Description On board SCSI Controller lt Enter gt Selects sub menu On board LAN 1 lt Enter gt Selects sub menu Controller On board LAN 2 lt Enter gt Selects sub menu Controller On board VGA Controller lt Enter gt Selects sub menu Riser Card Override Enabled This option will only be displayed if a non Intel chassis Disabled is used If enabled all six options for PCI slots will be displayed if disabled only two options for PCI slots will be displayed PCI Slot 1B ROM Enabled Used to enable or disable an option ROM that may be Disabled present on a PCI add in card installed in the slot In a 2U chassis options for additional PCI slots PCI bus B will be displayed PCI Slot 1C ROM Enabled Used to enable or disable an option ROM that may be Viglen SX220 User Guide 61 Disabled present on a PCI add in card installed in the slot In a 2U chassis options for additional PCI slots PCI bus C will be displayed USB Function Submenu Table 13 USB Function Submenu Features Feature Choices Description USB Function Enabled Enables the embedded USB controller Disabled Onboard NIC 1 and 2 Submenu Table 14 Onboard NIC 1 and 2 Submenu Features Feature Choices Description Onboard NIC Enabled If enabled the system uses the embedded NIC Disabled Embedded NIC ROM Enabled Enables the device option ROM Disabled Onboard SCSI Submenu Table 15 O
6. If you do not press lt F2 gt and do NOT have a device with an operating system loaded the above message remains for a few seconds while the boot process continues and the system beeps once Then this message appears Operating system not found If you do not press lt F2 gt and DO have an operating system loaded the boot process continues and this message appears Press lt Ctrl gt lt A gt to enter SCSI Utility 4 Press lt Ctrl A gt if there are SCSI devices installed When the utility opens follow the displayed instructions to configure the onboard SCSI host adapter settings and to run the SCSI utilities If you do not enter the SCSI utility the boot process continues 5 Press lt Esc gt during POST to pop up a boot menu when POST finishes From this menu you can choose the boot device or enter BIOS Setup After POST completes the system beeps once What appears on the screen after this depends on whether you have an operating system loaded and if so which one If the system halts before POST completes running it emits a beep code indicating a fatal system error that requires immediate attention If POST can display a message on the video display screen it causes the speaker to beep twice as the message appears Note the screen display and write down the beep code you hear this information is useful for your service representative For a listing of beep codes and error messages that POST can generate see the Sol
7. the system records the serial number of each Disabled processor Processor 1 CPU ID N A Reports Stepping for Processor 1 Processor 1 L2 Cache Size N A Reports L2 Cache Size for Processor 1 This feature does not appear if processor 1 is absent or disabled Processor 2 CPU ID N A Reports Stepping for Processor 2 Processor 2 L2 Cache Size N A Reports L2 Cache Size for Processor 2 This feature does not appear if processor 2 is absent or disabled Advanced Menu You can make the following selections on the Advanced Menu itself Use the submenus for the three other selections that appear on the Advanced Menu Table 11 Advanced Menu Features Feature Choices Description PCI Configuration Memory Press Enters submenu lt Enter gt Peripheral Configuration Press Enters Submenu lt Enter gt Configuration Advanced Press Enters Submenu lt Enter gt Chipset Control Reset Press Enters submenu lt Enter gt Configuration Data No Select Yes to clear the system configuration data during Yes next boot System automatically resets to No in next boot Plug amp Play O S No Selecting No lets the BIOS configure all the devices Yes in the system Selecting Yes allows the OS configure Plug and Play devices NumLock Off Enables or disables the NumLock function at power up On PCI Configuration Submenu Table 12 PCI Configuration Submenu Features
8. 4 Would you like an on line version of this manual 148 Viglen SX220 User Guide 5 How do you rate the Viglen Technical support and Service Departments 6 Are there any technological improvements that could be made to the system 7 Other points you would like to mention Please return this slip to Product Development Viglen Ltd Viglen House Alperton Lane Alperton Middlesex HAO 1DX Viglen SX220 User Guide 149
9. Are the correct device drivers installed Q Is the software correctly configured for the system Q Are you using the software correctly If rep the problems persist contact the software vendors customer service resentative After the System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure Many situations that are easy to correct however can also cause such problems Checklist oO If you are running the software from a diskette try anew copy of the software 122 Viglen SX220 User Guide Q If you are running the software from a CD ROM disk try a different disk to see if the problem occurs on all disks Q If you are running the software from a hard disk drive try running it from a diskette If the software runs correctly there may be a problem with the copy on the hard disk drive Reinstall the software on the hard disk and try running it again Make sure all necessary files are installed O If the problems are intermittent there may be a loose cable dirt in the keyboard if Keyboard input is incorrect a marginal power supply or other random component failures DO If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not resp
10. DSR DCD DSR 1OR6 8 Clear To Send CTS 8 20 Viglen SX220 User Guide NOTE The RJ45 to DB9 adapter should match the configuration of the serial device used One of two pin out configurations are used depending on whether the serial device requires a DSR or DCD signal The final adapter configuration should also match the desired pin out of the RJ45 connector as it can also be configured to support either DSR or DCD For systems configured with both a front and rear RJ45 serial connectors the adapters used for the rear port cannot be used with the front port as the pin out for both RJ45 ports are different For example modem applications typically use DCD In this case the user would use a DCD configured adapter and set the jumper block as shown in Figure 6 ACPI The SCB2 server motherboard supports the Advanced Configuration and Power Interface ACPI as defined by the ACPI 1 0 and PC97 specifications An ACPI aware operating system can put the system into a state where the hard drives spin down the system fans stop and all processing is halted However the power supply will still be on and the processors will still be dissipating some power so the power supply fans will still run The boards sleep states sO s1 s4 and s5 e s0 Normal running state e si Processor sleep state No context will be lost in this state and the processor caches will maintain coherency e s4 Hibernate or Save to Disk The memory
11. ECC memory using up to six DIMMs DIMMs must be installed in pairs and in the following order 1a and 1b 2a and 2b 3a and 3b Installed DIMMs must be the same speed and must all be registered For a list of supported memory call your service representative 40 Viglen SX220 User Guide Figure 22 Installing DIMMs Installing Peripherals Peripherals and add in cards are not included in your system and must be purchased separately The following sections describe how to install PCI add in cards hard disk drives a CD ROM drive floppy disk and a tape drive Installing a PCI Card on a Riser Card The riser card nearest the chassis sidewall supports three Low Profile LP PCI add in cards The riser card on the chassis centerline supports three full length full height add in cards or three LP cards an LP card must be equipped with a standard full height PCI mounting bracket NOTE Add in cards must be installed on a riser card while the riser card is removed from the chassis 1 Open the retainer clip A and remove the filler panel from the rear retention bracket B of the riser card 2 Insert the PCI card edge connector in the riser PCI slot D while aligning the end of the PCI card bracket in opening C Viglen SX220 User Guide 41 3 Firmly push the PCI card connector into the riser card slot until it is fully seated 4 Close the retainer clip A Ensure the clip is latched Figure 23 Installing a
12. LED D Fixed disk drive status LED L CD ROM activity LED E ID LED M CD ROM drive eject button F ID button G NMI button tool assisted O FDD eject button H Reset button o 8 Viglen SX220 User Guide Chassis Back I O Ports and Features The back panel provides connectors for the server board slots for add in cards and the power supply for the server Figure 3 identifies the features of the back panel A B C D E O N M LKJ H G F A PCI card bracket low profile B RJ45 NIC 2 connector C Serial 1 port mounting hole D PCI card bracket full height E AC power input primary F AC power input redundant redundant H Power supply module primary Viglen SX220 User Guide Power Supply The power supply consists of the power supply bay and one power supply module A second power supply module can be purchased to provide a redundant 1 1 system With either configuration the power supply provides 350 watts of power and is designed to minimise EMI The power supply operates within the following voltage ranges and is rated as follows 100 120 V at 50 60 Hertz Hz 6 3A maximum 200 240 V at 50 60 Hz 2 5A maximum The power subsystem supports the implementation of remote management features including remote enable that permits power to be activated from a variety of sources System Cooling The chassi
13. Log SEL Manager Add In provides services to allow users to view the system event log stored on the server management storage device of a server The SEL Manager provides support for the user to perform the following e Examine all system event log entries stored in the non volatile storage area of the server e Examine system event log entries from a previously stored file e Save the system event log entries to a file Clear the system event log entries from the non volatile storage area The SEL Manager has the following menus File The File menu has the following options e Open View data from a previously saved SEL file e Save As Save the currently loaded SEL data to a file e Exit Quits the SEL Viewer 78 Viglen SX220 User Guide SEL The SEL menu has the following options e Properties Displays information about the SEL These fields are display only e Clear SEL Clears the SEL data from the BMC e All Events Displays the current SEL data from the BMC e Reload Allows the user to re load the SEL entries from the server Help The Help menu has the following option Help Topics Displays the SEL Manager Version information FRU Manager Add in The FRU Manager is an add in module which allows users to view the FRU inventory areas on the server machine The FRU Manager will have the functionality to display the FRU inventory areas in an interpreted easy to understand textual form The add in allows users t
14. NIC 1 can be used as both a network interface and server management interface NIC Connector and Status LEDs The 82550 controller drives LEDs on the network interface connector that indicates link activity on the LAN and 10 or 100 Mbps operation The green LED indicates network connection when on and TX RX activity when blinking The yellow LED indicates 100 Mbps operation when lit Network Teaming Features NOTE Using both on board NICs in a team does not allow the use of NIC 1 for server management access To support both network teaming features and server management features a third NIC must be added and teamed to NIC 2 The network controller provides several options for increasing throughput and fault tolerance when running Windows NT 4 0 Windows 2000 NetWare 4 1x or newer or Linux e Adapter Fault Tolerance AFT provides automatic redundancy for your adapter If the primary adapter fails the secondary takes over AFT works with any hub or switch Viglen SX220 User Guide 17 e Adaptive Load Balancing ALB creates a team of 2 8 adapters to increase transmission throughput Also includes AFT Works with any 10Base TX or 100Base TX switch e Fast EtherChannel FEC or Intel Link Aggregation creates a team of up to 8 adapters to increase transmission and reception throughput Also includes AFT Requires a FEC enabled switch To set up an option read the instructions in the Windows NT 4 0 or NetWare 4 1x rea
15. PCI card of the riser Installing a Riser Card on the Server Board 1 Insert the riser card connector into the server board slot while aligning the tabs on the rear retention bracket with the holes in the chassis CAUTION Press the riser card straight down into the slot Tipping it into the slot while installing it may damage the riser card or slot 2 Firmly press the riser card straight down until it is fully seated in the server board slot 42 Viglen SX220 User Guide Figure 24 Installing a Riser Card Installing a Hard Drive The server can support up to seven hot swappable hard drives six hard drives in the drive bays plus one in the flex bay CAUTION To allow proper airflow and server cooling all drive bays must contain either a carrier with a hard drive installed or a carrier with an air baffle installed 1 If present remove the front bezel 2 If the drive carrier is installed in the drive bay remove it 3 Remove the air baffle Figure 25 A from the drive carrier by removing the four screws B from the slide track C 4 Store the air baffle for future reinstallation in the event you must operate your server without a drive in one of the bays Viglen SX220 User Guide 43 Figure 25 Hard Drive Carrier 5 Remove the hard drive from its wrapper and place it on an anti static surface 6 Set any jumpers and or switches on the drive according to the drive manufacturer s instructions 7 W
16. RS 232 serial connection to the server COM2 port over a modem or a direct serial cable The Direct Platform Control Console provides the ability for remote management of Intel servers via modem or LAN with a capability to run DOS based programs 70 Viglen SX220 User Guide DPC console runs on a client workstation It communicates with a server by e Accessing the server management capabilities of the on board NIC e A Windows 2000 compatible modem e An RS 232 connection to the server COM2 port DPC Console is independent of the server operating system Even when the server is off you can use DPC Console to verify the state of a server or diagnose a problem with the server hardware DPC console features allow you to e Establish connection to remote servers e Server Control power on power off and reset operations e Retrieve and display entries in the System Event Log SEL e Retrieve and display Sensor Data Records SDR e Retrieve and display Field Replaceable Unit FRU information e Retrieve and display current Remote Sensor Access RSA information e Access a phonebook for remote connection management e Remote control of the service partition e File transfer from to the server DPC Console Modes of Operation There are three DPC console modes of operation e EMP mode Access the DPC console features using the DPC console window menus and or toolbar Active when a connection is established through the EMP port e DPC over LAN
17. Report second set of POST errors To Error messager 86h G G Off Prepare And Run Setup Error manager displays and logs POST errors Waits for user input for certain errors Execute setup a On G Set Base Expansion Memo See A OF om Adjust Setup Programming the Setup optonsrea Psat Opty Wage ren R e R a Set ly wode am a e A o OEM Pania Re a o osese SS S SCS LR A _G_ Program hotkey and timeout setings m keyboard controler RGA Processorinitalsaton beforeboot OOo RG A Copy required anguage stings to shadow RAM A A i AAh Off Off Clear video screen 000h Off Off Off Off One Beep to indicate end of POST No beep if silent boot is enabled 000h POST completed Passing control to INT 19h boot loader next Viglen SX220 User Guide 133 10 Regulatory amp Integration Information Product Regulatory Compliance Product Safety Compliance The SCB2 complies with the following safety requirements e UL 1950 CSA 950 US Canada e EN 60 950 European Union e IEC60 950 International e CE Low Voltage Directive 73 23 EEC European Union e EMKO TSE 74 SEC 207 94 Nordics e GOST R 50377 92 Russia Product EMC Compliance The SCB2 has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed in a compatible Intel host system For information on compatible host system s contact y
18. SDR or other software updates Preparation Before proceeding review the release notes 1 Download the software update 96 Viglen SX220 User Guide 2 Print review and follow the instruction rtf file it supercedes any other instructions 3 Label three blank floppy disks as follows e Disk 1 SCB2 BIOS update diskette e Disk 2 SCB2 BMC update diskette e Disk 3 SCB2 FRU SDR update diskette 4 Make the diskettes DOS bootable 5 Record the current BIOS settings a Boot the computer and press lt F2 gt when you see the splash screen b Write down the current settings in the BIOS Setup program NOTE Be sure to record the current custom BIOS settings They will be cleared and reset to their default values during the BIOS update portion of the operation You will need these settings to configure your computer at the end of the update procedure To record the current custom settings boot the computer and press lt F2 gt when you see the splash screen Write down the current custom settings in the BIOS Setup program Extraction Double click the executable file you downloaded Read the License Agreement select Agree to accept the terms and conditions or select Cancel to cancel the installation During the extraction process you will be prompted to insert each of the three labelled diskettes Follow the prompts until the process is completed When completed you will have three diskettes that can be used to update the BIOS t
19. W Main power connector G I O ports X Auxiliary signal connector K 66 MHz 64 bit PCI riser slot LP Q Sysfan2connector o o Viglen SX220 User Guide 13 Back Panel Connectors oge A B Figure 5 Back Plane Connectors A USB 1 connector G NIC 1 RJ 45 connector B Video connector H Green Status LED C SCSI connector I Yellow Status LED D NIC 2 RJ 45 connector J PS 2 keyboard mouse connector E Green Status LED K RJ 45 serial port F Yellow Status LED L USB 2 connector 14 Viglen SX220 User Guide Processor The SCB2 motherboard accommodates one or two Intel Pentium Ill processors with 512k cache in the FC PGA2 package This processor uses the 0 13 micron technology and offers advanced performance The processor external interface operates at a maximum of 133 MHz Memory The system board contains six 168 pin DIMM slots each supporting 72 bit ECC 64 bit main memory plus ECC registered SDRAM DIMMs PC 133 compatible Memory is two way interleaved and partitioned in three banks You may install a minimum of 128 MB 64MB x 2 and as much as 6 GB The controller automatically detects sizes
20. and machine state are saved to disk Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation This assumes that no hardware changes have been made to the system while it was off e 5 Soft off Only the RTC section of the CSB and the BMC are running in this state No context is saved by the OS or hardware CAUTION The system is off only when the AC power is disconnected Security Intrusion Switch Monitoring To help prevent unauthorised entry or use of the server Intel Server Control server management software monitors the chassis intrusion switch if one is installed Opening an access cover will transmit an alarm signal to the server board where BMC firmware and server management software process the signal The system can Viglen SX220 User Guide 21 be configured through ISC to respond to an intrusion a number of ways including powering down or locking the keyboard Software Locks The BIOS Setup and the System Setup Utility SSU provide a number of security features to prevent unauthorised or accidental access to the system Once the security measures are enabled you can access the system only after you enter the correct password s For example e Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes e Set and enable a supervisor password e Set an
21. and page you when a server management related event occurs Platform events include temperature out of range voltage out of range chassis intrusion and fan failure If PEP is enabled and the BMC receives or detects a new event it automatically sends a page It can send a page if the processors are down or if the system software is unavailable PEP needs an external modem connected to the servers EMP Emergency Management Port serial connection This is typically the COM2 serial connector Using Platform Event Paging 1 From the SSU main window launch the Platform Event Manager Add in PEM 2 Inthe PEM dialog box click the Configure PEP button 3 In the PEP dialog box check the Enable PEP to box 4 Enter your page string in the Paging String field This consists of the following e The attention command for your modem generally ATDT e The number of your paging service several commas each comma is a 1 second pause e The number message you wish to appear on your pager e The hang up command for your modem generally ATH You will need to experiment with the timing to ensure you are paged properly Select Send Alert form the Options menu to generate a test page 5 Set the time between pages with the Blackout Period In Minutes field If you want to be paged every five minutes set it to 5 The range is from 0 to 10 minutes 6 If you wish to filter events so that only certain events will originate a page select Configur
22. does not light e CD ROM drive activity light does not light e There are problems with application software e The bootable CD ROM is not detected 124 Viglen SX220 User Guide Try the solutions in the order given If you cannot correct the problem contact your service representative or authorised dealer for help Power Light Does Not Light Check the following Q Is the system operating normally If so the power LED is probably defective or the cable from the front panel to the server board is loose Q Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Properly If all items are correct and problems persist contact your service representative or authorised dealer for help No Characters Appear on Screen Check the following Is the keyboard functioning Check to see that the Num Lock light is functioning Is the video monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled OOOoo oO If you are using an add in video controller board do the following 1 Verify that the video controller board is fully seated in the server board connector 2 Reboot the system for changes to take effect 3 If there are still no characters on the screen after you
23. duplex with a maximum of 8 server adapters The FEC software continuously analyses loading on each adapter and balances network traffic across the adapters as needed Adapter teams configured for FEC also provide the benefits of AFT To use FEC you must have 2 4 or 8 server adapters installed in your server and linked to the same FEC enabled Cisco switch Keyboard and Mouse The keyboard mouse controller is PS 2 compatible If specified through the System Setup Utility SSU the server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time Once the inactivity lockout timer has expired the keyboard and mouse do not respond until the previously stored password is entered A Y cable can be used if both a PS 2 mouse and keyboard are required at the same time RJ 45 Serial Port The rear RJ 45 serial port is a fully functional COM port that supports any standard serial device and provides support for serial concentrators which typically support RJ45 serial connectors For server applications that use a serial concentrator to access the server management features of the baseboard a standard 8 pin CAT 5 cable from the serial concentrator is plugged directly into the rear RJ45 serial port Viglen SX220 User Guide 19 The 8 pins of the RJ45 connector can be configured to match either of two pin out standards used by serial port concentrators To accommodate either standard the J6A2 jumper b
24. exit secure mode Secure Mode Configure and enable the secure boot mode by using the SSU When secure mode is in effect e You can boot the server and the operating system will run but you must enter the user password to use the keyboard or mouse e You cannot turn off system power or reset the server from the front panel switches Secure mode has no effect on functions enabled via remote server management or power control via the watchdog timer Taking the server out of secure mode does not change the state of system power That is if you press and release the power switch while secure mode is in effect the system will not be powered off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the server will be powered off Summary of Software Security Features The table below lists the software security features and describes what protection each offers In general to enable or set the features listed here you must run the SSU and go to the Security Subsystem Group menu The table also refers to other SSU menus and to the Setup utility Table 4 Software Security Features Secure mode How to enter secure mode e Setting and enabling passwords automatically places the system in secure mode e If you set a hot key combination through Setup you can secure the system simply by pressing the key combination This means you do not have to wait for the inacti
25. meters away from the affected item If you still experience problems contact Viglen s Technical Support department who will put you straight through to an EMC engineer s he will do everything possible to help If modifications are made to your Viglen computer system it might breach EMC regulations Viglen take no responsibility with regards to EMC characteristics of equipment that has been tampered with or modified 146 Viglen SX220 User Guide 15 Copyrights and Trademarks Please note The material in this manual is subject to change without notice Trademarks Microsoft Windows Windows NT Windows 95 MS DOS and OS 2 are registered trademarks of Microsoft Corporation i386 i486 Pentium Pentium Pro and MMX are registered trademarks of Intel Corporation JAC UP Contender Dossier Vig Viglen and Envy are trademarks of Viglen Limited Genie and Contender are registered trademarks of Viglen Limited Copyright and Patents This manual and all accompanying software and documentation are copyrighted and all rights reserved This product including software and documentation may not in whole or in part be copied photocopied translated or reduced to any electronic or machine readable form without prior written consent except for copies retained by the purchaser for backup Copyright 2002 Viglen Limited All Rights Reserved Viglen SX220 System User Guide Version 1 0 Printed in the United Kingdom Liability No w
26. that are used with single servers to complex versions that are used with complex enterprise wide network systems Server Management Consoles Server Managers are used in small office environments to manage a single server or a small number of servers Server Managers provide the tools to find servers on a network discovery view multiple servers receive LAN based alerts from the remote servers and control the security of the server The Intel Server Control Console provides a straightforward and inexpensive Server Management Console when used by itself within an ActiveX enabled web browser or Microsoft Management Console Workgroup Management Consoles Workgroup Management Consoles are used in small business or department environments to manage a network of servers They may include auto discovery of servers enhanced security paging alerts and report generation Intel LANDesk Server Manager LDSM is a Workgroup Management Console To use the ISC tool modules with LDSM select the LDSM Integration Agent when you are installing the ISC software When LDSM establishes a connection with a server that is running the ISC Platform Instrumentation software a Intel Server Control launch point is added to the snap in branch of the LDSM navigation tree LDSM may also add Intel Server Control as an option in the Snap In branch depending upon the version of LDSM Enterprise Management Consoles Enterprise Manageme
27. the Boot Device Priority During POST you can change the boot device priority for the current boot process The changes are not saved for the next boot process 1 Boot the server 2 At any time during POST press lt Esc gt When POST completes a popup Boot menu displays 3 Use the arrow keys to highlight the device you want the server system to boot from first For example if you want the server system to boot from the CD ROM first you select CD ROM Drive NOTE One of the selections on the popup Boot menu is Enter Setup Selecting this option brings you into the BIOS Setup For more information about the BIOS Setup see Using BIOS Setup on Page 59 4 Press lt Enter gt 5 The boot process continues When finished a system prompt displays Running the Adaptec SCSISelect Utility Each host adapter includes an onboard SCS Select configuration utility that allows you to configure view the settings of the host adapter and devices in the server The system finds the Adaptec AIC 7899 SCSI host adapter and displays the message Adaptec AIC 7899 SCSI BIOS V x xxx where x xxx is the version number of the SCS Select utility Pressing lt Ctrl A gt at this time allows you to configure the Adaptec AIC 7899 SCSI host adapter 68 Viglen SX220 User Guide When to Run the Adaptec SCS Select Utility Use the SCS Select utility to e Change default values e Check and or change SCSI device settings that may conflict wit
28. the protective foam blocks Figure 9 Removing the Riser Cards Removing the Fan Assembly 1 2 At the end of the fan assembly closest to the chassis centerline lift up on tab A While lifting up on the tab slide the fan assembly toward the chassis centerline B until it releases from the chassis Lift the fan assembly out of the chassis Viglen SX220 User Guide 29 Figure 10 Removing the Fan Assembly Installing the Server Board 1 Ensure that the Mylar insulator sheet is seated securely over the standoffs is laying flat on the chassis floor and that the edge of the sheet is seated below the studs in the rear chassis wall Remove the server board from its packaging and antistatic bag While placing the board on the chassis standoffs carefully position the board I O connectors in the rear chassis I O openings Adjust board position so that the two mounting holes near the board edges rest securely on the two corresponding shouldered standoffs NOTE The three holes on the server board used to mount the board to the standoffs 5 have white circles around them Attach the board to the chassis using the three thumbscrews shipped in the chassis accessory kit 30 Viglen SX220 User Guide Figure 11 Attaching the Server Board Viglen SX220 User Guide 31 Routing Cables System Components Power Supply SCSI Hard Disk Drives 3 CD ROM Floppy Module Tape Drive optional
29. the utility clears the SDR repository area The utility filters all tagged SDRs depending on the product configuration set in the configuration file Untagged SDRs come automatically programmed The utility also copies all written SDRs to the SDR TMP file it contains an image of what was loaded The TMP file is also useful for debugging the server Updating FRU Non volatile Storage Area After the configuration is determined the utility updates the FRU non volatile storage area First it verifies the common header area and checksum from the specified FRU file The internal use area reads out of the specified FRU file then programmed into the non volatile storage The chassis area reads out of the specified FRU file Finally it reads the product area out of the specified FRU file then the area programs into the FRU non volatile storage All areas write to the FRU TMP file Viglen SX220 User Guide 103 7 Intel Server Control Legal Information from software supplier An Intel product when used in accordance with its associated documentation is Year 2000 Capable when upon installation it accurately stores displays processes provides and or receives date data from into and between the twentieth and twenty first centuries including leap year calculations provided that all other technology used in combination with said product properly exchanges date data with it Intel disclaims all liability for all such guaranties
30. then applies power to the drive The backplane provides signals to the control panel to indicate failure status for each drive in the bay The chassis ships with six drive carriers for mounting the separately purchased hard drives For information on how to install these drives refer to page 43 Flex Bay For those configurations that require a floppy drive and CD ROM drive the seventh drive bay or Flex Bay will be configured as a peripheral bay by inserting the Floppy CDROM module The Floppy CDROM module is a 312 floppy drive and a 1 12 7mm slim line CDROM drive mounted as a single unit in the peripheral bay A release latch allows for tool less removal from the front of the server however the Floppy CDROM Module is not hot swappable The system must be powered down before the module is inserted or removed from the flex bay If the Flex Bay is used to house a SCA2 hard disk drive the bay will be hot swappable the same as the six other standard bays Viglen SX220 User Guide 11 3 Motherboard Specification Server Board Features Table 2 Server Board Features Feature Description Processor Dual processor slots supporting Intel Pentium III processors in a Socket370 Flip Chip Pin Grid Array FC PGA package Memory Six dual inline memory module DIMM slots support e SDRAM DIMMs 133 MHz ECC registered PC 133 compliant 72 bit 168 pin gold contact 3 3V A 1U chassis requires low profile LP 1 2
31. to the server board and connect it to 5 pin auxiliary signal connector 32 Viglen SX220 User Guide 5 Connect the end of the flex circuit cable C labeled to the floppy front panel IDE connector on the server board Route the cable to the backplane board and connect the opposite cable end to the matching connector on the backplane CAUTION After connection of cable C in step 5 ensure that each cable connector is properly seated in the board connector The connector should be parallel to its board connector and not cocked to one side If in doubt remove reinsert and recheck Make sure connector is properly seated A AE S 6 Locate the end of the SCSI ribbon cable I that is labeled baseboard Connect that end to the SCSI connector on the server board Route the cable to the backplane board and connect it to the matching connector on the backplane board 7 Route the backplane power cable A from the power supply to the backplane board and connect it to the white 6 pin connector 8 Connect the front panel cable E to the front panel board Insert the cable in the cable clip route it to the backplane and connect it to the matching connector 9 Connect the USB cable F to the USB connector on the server board Route the cable along the chassis floor at the bottom of the chassis sidewall Connect it to the front panel board 10 Connect the system fan cables G to their server board connectors 11
32. when the PRO 1000 server adapter is replaced it will automatically revert to being the primary adapter in the team If a Preferred Primary is not selected PROSet will attempt to select the best adapter based on adapter model and speed 18 Viglen SX220 User Guide Mixed Adapter Teaming AFT supports up to eight server adapters per team in any mix Adaptive Load Balancing Adaptive Load Balancing ALB is a simple and efficient way to increase your servers transmit throughput With ALB you group server adapters in teams to provide an increased transmit rate up to 8 Gbps using a maximum of eight adapters The ALB software continuously analyses transmit loading on each adapter and balances the rate across the adapters as needed Adapter teams configured for ALB also provide the benefits of AFT Receive rates remain at 100 Mbps or 1 Gbps depending on the primary adapter s capability To use ALB you must have 2 8 server adapters installed in your server or workstation and linked to the same network switch Cisco Fast EtherChannel Fast EtherChannel FEC is a performance technology developed by Cisco to increase your server s throughput Unlike ALB FEC can be configured to increase both transmission and reception channels between your server and switch FEC works only with FEC enabled switches such as the Catalyst 5000 series With FEC as you add adapters to your server you can group them in teams to provide up to 18 Gbps at full
33. 1 142 Viglen SX220 User Guide 13 Notes Viglen SX220 User Guide 143 144 Viglen SX220 User Guide Viglen SX220 User Guide 145 14 Viglen EMC and the CE mark CE Marking As we begin the 21st century European standards are being harmonised across borders If products comply to the same standards in all European countries product exporting and importing is made simple paving our way to a common market If you buy a product with a CE mark on it shown below on the box in the manual or on the guarantee it complies with the currently enforced directive s Introduction to EMC EMC Electromagnetic Compatibility is the term used to describe certain issues with RF Radio Frequency energy Electrical items should be designed so they do not interfere with each other through RF emissions E g If you turn on your microwave your television shouldn t display interference if both items are CE marked to the EMC directive If emitted RF energy is not kept low it can interfere with other electrical circuitry E g Cars Automatic Braking Systems have been known to activate by themselves while in a strong RF field As this has obvious repercussions ALL electrical products likely to cause RF related problems have to be CE marked from 1st January 1996 onwards If a product conforms to the EMC directive not only should its RF emission
34. 3 Attach a Rail Assembly to a Front Bracket 1 Position a rail assembly middle and outer rails with its black plastic end caps toward the rear of the rack and its outer rail closest to the brackets 2 Align the front screw hole Figure 38 C in the outer rail B with the threaded hole D nearest the front of the front bracket A and fit the rail assembly into the front and rear brackets 3 Slide the middle rail toward the front E until the access hole F in the middle rail is aligned with the front screw hole C in the outer rail 4 Insert screw G through the access hole and loosely attach the outer rail to the front bracket 5 Ina similar manner to steps 2 through 4 install a screw through a slot in the outer rail and into the rear most threaded hole in the front bracket Firmly tighten this screw 6 Firmly tighten the front screw G installed loosely in step 4 7 Inthe same manner attach the other rail assembly to the other side Figure 38 Attaching Rail Assembly to Front Bracket 54 Viglen SX220 User Guide Front bracket Outer rail Screw hole Threaded hole Not Shown Access hole 6 32 x 3 16 inch screw Qnmvuow gt Attach a Rail Assembly to a Rear Bracket 1 Slide the middle rail toward the front until the rear bracket area is accessible 2 Attach the rear end of the outer rail B to the rear bracket A with at least one screw C If possible attach at two places 3
35. 5 Front Panel Board 6 Fan Assembly 7 SCSI Backplane Board shown horizontal for darity amp ul Server Board Floppy Connections Connectors J O To backplane Power NOT connector from Power Supply p To server pem Haley an connector from cassis fi Tat Server board Aloppy FP IDE Hs nt ki connector to backplane flex cable Sewer board to backplane SCSI ribbon cable Sewer boardto front panel board front panel USB cable Position USB Cable on chassis floor against sidewall Front panel board to backplane ribbon cable Fan assembly fans to server board fan connectors 3 center fan is optional Tape Drive to Server Board SCSI ribbon cable To server board Auxiliary Signal connector from Power Supply To Tape Drive power connector from Power Supply G8 Processor Fans to Server Board fan connectors Insert in cable clio here Figure 12 Routing Cables 1 Route the backplane power cable A from the power supply to the backplane board and connect it to the white 6 pin connector 2 Route the server board power cable B from the power supply to the cable clip and connect it to the white 24 pin connector on the server board Firmly press the two connectors together until they are fully seated 3 If you are not installing a tape drive coil the tape drive power cable wire tie the coil and place it on the floor 4 Route the auxiliary signal cable I from the power supply
36. BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgrade the BIOS 1 Copy the BIOS upgrade file to a temporary directory on the hard disk 2 From the C prompt change to the temporary directory 3 To extract the file type the name of the BIOS upgrade file for example 10006BI1 EXE 4 Press lt Enter gt The extracted file contains the following files LICENSE TXT INSTALL TXT BIOS EXE 5 Read the LICENSE TXT file this contains the software license agreement and the INSTALL TXT file It contains the instructions for the BIOS upgrade 98 Viglen SX220 User Guide 8 9 Insert the bootable diskette into drive A To extract the BIOS EXE file to the diskette change to the temporary directory that holds the BIOS EXE file and type BIOS A Press lt Enter gt The diskette now holds the BIOS upgrade and recovery files Upgrading the BIOS 1 Insert the diskette holding the BIOS upgrade and recovery files into drive A and boot the computer Press lt 1 gt and lt Enter gt When the utility finishes updating the BIOS remove the diskette from the drive A reboot the system clear CMOS Press F2 to enter Setup and reconfigure any custom settings If you need to change the BIOS settings press lt F2 gt while the splash screen displays to enter the Setup program Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade however an int
37. Bezel Place the bezel between the chassis handles and push it toward the front of the chassis until it snaps into place Figure 34 Installing the Front Bezel 50 Viglen SX220 User Guide 5 Installing the System in a Rack CAUTION ANCHOR THE EQUIPMENT RACK The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies The equipment rack must be installed according to the manufacturer s instructions You must also consider the weight of any other device installed in the rack MAIN AC POWER DISCONNECT You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the server s GROUNDING THE RACK INSTALLATION To avoid the potential for an electrical shock hazard you must include a third wire safety grounding conductor with the rack installation If server power cords are plugged into AC outlets that are part of the rack then you must provide proper grounding for the rack itself If server power cords are plugged into wall AC outlets the safety grounding conductor in each power cord provides proper grounding only for the server You must provide additional proper grounding for the rack and other devices installed in it OVER CURRENT PROTECTION The server is designed for an AC lin
38. CE Mark to illustrate its compliance Australian Communications Authority ACA C Tick Declaration of Conformity This product has been tested to AS NZS 3548 and complies with ACA emission requirements The product has been marked with the C Tick Mark to illustrate its compliance Ministry of Economic Development New Zealand Declaration of Conformity This product has been tested to AS NZS 3548 and complies with New Zealand s Ministry of Economic Development emission requirements Viglen SX220 User Guide 135 BSMI Taiwan The BSMI Certification number 39021904 is silk screened on the component side of the server board and the following BSMI EMC warning is located on solder side of the server board JERE 39021904 Ses FEEFEE R EAE AAS AEGIS TEREN FAES HE KWH SHAR Replacing the Backup Battery The lithium battery on the server board powers the real time clock RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions 136 Viglen SX220 User Guide 11 Equipmen
39. E Figure 49 Server Board Jumpers Table 40 Configuration Jumper Jumper Pins What it does at system reset Name BMC WP A BMC boot block is write protected normal operation If these pins are not jumpered BMC boot block is erasable and programmable at next reset CMOS CLR B If these pins are jumpered the CMOS settings are cleared These pins should not be jumpered for normal operation PSWD CLR C If these pins are jumpered the CMOS password is cleared These pins should not be jumpered for normal operation RCVRY D If these pins are jumpered the system will attempt BIOS recovery These pins BOOT should not be jumpered for normal operation Diagnostic LEDs To help diagnose POST failures a set of four bi colour diagnostic LEDs is located on the back edge of the baseboard Each of the four LEDs can have one of four states Off Green Red or Amber The LED diagnostics feature consists of a hardware decoder and four dual colour LEDs During POST the LEDs will display all normal Port80 codes representing the progress of the BIOS POST Each postcode will be represented by a combination of colours from the 4 LEDs The LEDs are in pairs of green and red The post codes are broken into two nibbles an upper and a lower nibble Each bit in the upper Viglen SX220 User Guide 129 nibble is represented by a red LED and each bit in the lower nibble is represented by a green LED If both bits are set in
40. Enter gt Enters submenu Primary Slave lt Enter gt Enters submenu Processor lt Enter gt Enters submenu Language English US Francais Deutsch Italiano Espanol Selects which language BIOS displays Primary Master Slave Submenu Table 9 Primary Master Slave Submenu Features Feature Choices Description Type None Informs the system to ignore this drive Auto Allows the system to attempt auto detection of the drive type Multi Sector Disabled Determines the number of sectors per block for Transfers 2 4 8 or 16 multisector transfers sectors For Type Auto this field is informational only LBA Mode Control Disabled For Type Auto this field is informational only Enabled PIO Mode Standard 1 2 3 3 DMA 1 4 4 DMA 2 Ultra DMA Mode Mode 2 Displays the method for moving data to from the drive Mode 4 This field is informational only Processor Settings Submenu Table 10 Processor Settings Submenu Features Feature Choices Description Processor Type N A Reports type of processor s installed in system Processor POST Speed N A Reports the speed of the processor measured at POST 60 Viglen SX220 User Guide Processor Retest Disabled Select yes for the BIOS to clear historical processor status Enabled and retest all processors on the next boot Processor Serial Number Enabled If enabled
41. If you have installed a tape drive connect the tape drive power cable D to the drive Viglen SX220 User Guide 33 Installing the Fan Assembly CAUTION When installing the fan assembly avoid pinching cables routed in the area 1 Ensure the USB cable is routed in the corner where the chassis floor meets the sidewall 2 Position the fan assembly as shown in Figure 14 and lower it to the chassis floor 3 While pressing down on the fan assembly slide it A toward the chassis sidewall 4 Check for the following e The floor tabs have engaged the holes in the bottom of the fan assembly e The latch tab B has engaged the chassis slot and locked the fan assembly in place m a Benya OR alee ea ler On Nenn ESO ipa EN Figure 13 Installing the Fan Assembly 5 Connect the fan power cables to the server board at the system fan connectors Figure 14 34 Viglen SX220 User Guide Sys Fan Sys Fan2 Sys Fan3 Figure 14 System Fan Connectors 6 Connect the USB cable to the 10 pin USB connector on the server board Figure 4 Position L on page 13 Installing the Power Cord and Strain Relief Strap NOTE If you will be placing your server in a rack wait to install the power cord until after the server is in the rack 1 Insert the expansion nipple A of the strain relief strap into the chassis hole 2 Plug the power cord into the power supply but not into the power source 3 Insert th
42. In the same manner attach the other rail assembly to the other side Figure 39 Attaching Rail Assembly to Rear Bracket A Rear bracket B Outer middle rail assembly C 6 32 x 3 16 inch screw Install the Chassis on the Rails 1 Fully extend the left and right rails Figure 7 A until the extension locks have engaged and the rails will not push back in The rail system is now ready to receive the chassis Viglen SX220 User Guide 55 Figure 40 Rails Fully Extended CAUTION Lifting and placing the chassis in the rails is a two person job If needed use an appropriate lifting device A fully loaded Viglen SX220 server weighs approximately 23 1 kg 51 Ibs 2 With the chassis front facing you lift the chassis and carefully insert the rails attached to the chassis in the extended rails 3 Slide the chassis toward the rear of the cabinet until the rails lock together 4 Depress and hold down the finger tabs Figure 41 A on both extension locks while sliding the chassis towards the rear Figure 41 Sliding the Chassis towards the rear of the Rack 56 Viglen SX220 User Guide 6 Configuration Software and Utility This chapter describes the Power On Self Test POST and server configuration utilities The table below briefly describes the utilities Table 5 configuration Utilities Utility Description and brief procedure BIOS Setup Use for system configuration of onboard resources se
43. SX220 User Guide lt a n 5 Great Minds Think Vi gl X220 User Guide MA SX220 0A 01 Contents 1 Overview Introduction 2 Chassis Specifications Chassis Specification Physical Specifications Chassis Front Controls and Indicators Front Panel Controls and Indicators Chassis Back I O Ports and Features Power Supply System Cooling Security Rack and Cabinet Mounting Options Optional Peripherals 3 Motherboard Specifications Server Board Features Server Board Connectors and Component Location Back panel Connectors Processor Memory Add in Board Slots Video SCSI Controller IDE Controller Network Controller Network Connector and Status LEDs Network Teaming Features Adapter Fault Tolerance Preferred Primary Adapter Adaptive Load Balancing Cisco Fast EtherChannel Keyboard and Mouse RJ 45 Serial Port ACPI Security 4 Assembling the System Before You Begin Installing the Server Board Routing Cables Viglen SX220 User Guide Installing the Fan Assembly Installing the Power Cord and Strain Relief Strap Adding Components to the Server Board Installing Peripherals Installing the System in a Rack Removing the Rails Attach Inside Rails to Chassis Attach Rail Brackets to Posts Attach a Rail Assembly to a Front Bracket Attach a Rail Assembly to a Rear Bracket Install the Chassis on the Rails Configuration Software and utility Hot Keys Power On S
44. Technical Support for further assistance Resetting the System Table 39 Resetting the System To do this Press Soft boot reset which clears system memory and reloads the operating system lt Ctrl Alt Del gt Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system Power off on memory restarts POST reloads the operating system and halts power to all peripherals Initial System Startup Problems that occur at initial system start up are usually caused by incorrect installation or configuration Hardware failure is a less frequent cause Checklist Are all cables correctly connected and secured Are the processors or processor termination board fully seated in their slots on the server board Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumpers and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt OOo oo Viglen SX220 User Guide 121 OO OF O 000000 Are all DIMMs installed correctly Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or co
45. UTION Carefully route cables to minimise airflow blockage and cooling problems Suggested Tape Drive Cabling A peripheral power cable 4 pin connector is included in the cable output from the power supply Route and connect to the tape drive before the SCSI cable is installed Connecting to the On board SCSI Controller 1 Obtain a SCSI cable with an unfolded length of 26 inches 2 Flatten the cable and fold it in half beginning about 1 inch from the tape drive end see Figure 29 A Continue folding for a distance of about 10 inches 3 Fold the cable in half again and secure with electrical tape 4 Connect the cable to the tape drive see Figure 30 A and carefully route the folded and taped section on the chassis floor between the fan assembly C and the tape drive A 5 Connect the cable to the on board SCSI controller at connector B Because the on board SCSI controller is now unavailable you will need to install a PCI add in card that provides RAID or SCSI control and connect it to the backplane 16 inches 406 40 10 inches 254 00 N Figure 29 SCSI Cable Length Required Viglen SX220 User Guide 47 Figure 30 Onboard SCSI Connector Connecting to a SCSI Controller on a Full height PCI Card 1 Obtain a SCSI cable with an unfolded length of 26 inches 2 Flatten the cable and fold it in half beginning about 1 inch from the tape drive end see Figure 29 A Continue folding for a dis
46. age You can use the BIOS upgrade utility to change the language BIOS displays Use a bootable diskette containing the Intel flash utility and language files Firmware Update Utility Description The Firmware Update Utility is a DOS based program used to update the BMCs firmware code You need to run the utility only if new firmware code is necessary Running the Firmware Update Utility Review the release notes before proceeding 1 Create a DOS bootable diskette The version of DOS must be 6 0 or higher 2 Place the firmware update utility FWUPDATE EXE and the hex file on the diskette Make a note of the hex file name because you will need it later 3 Insert the diskette into the drive and boot to it 4 At the DOS prompt run the executable file FWUPDATE EXE 5 The utility displays a menu screen Select Upload Flash 6 The utility asks for a file name Enter the name of the hex file 100 Viglen SX220 User Guide 7 The program will load the file and then ask if it should upload boot code Press N to continue unless otherwise directed by the release notes or an Intel support professional 8 The program next asks if it should upload operational code Press Y to continue The process of uploading operational code takes a few minutes 9 Once the operational code updates and verifies press any key to continue Then press lt ESC gt to exit the program 10 Shut the system down and remove any disk
47. and clear the System Event Log SDR from here SDR Manager FRU FRU Manager r Preferences Color Mode Language Other GE of um System Setup Utility Figure 42 System Setup Utility Main Window Customising the SSU The SSU lets you customise your interface according to your preferences The AF sets these preferences and saves them in the AF INI file so that they take effect the next time you start the SSU There are four user customisable settings 74 Viglen SX220 User Guide Colour this button lets you change the default colors associated with different items on the screen with predefined color combinations The color changes are instantaneous Mode this button lets you set the desired expertise level novice intermediate expert The expertise level determines which tasks are visible in the Available Tasks section and what actions each task performs For a new mode setting to take effect you must exit the SSU and restart it Language this button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it Other this button lets you change other miscellaneous options in the SSU The changes take effect immediately To change the interface default values Use the mouse to click on the proper button in the Preferences section of the SSU Main wi
48. and initialises the memory array depending on the type size and speed of the installed DIMMs and reports memory size and allocation to the server via configuration registers NOTE Use DIMMs that have been tested for compatibility with the server board Contact your sales representative or dealer for a current list of approved memory modules Add in Board Slots The server board has two PCI riser slots each capable of supporting 64 bit 66 MHz PCI riser cards PCI features e Bus speed up to 66 MHz e 32 bit memory addressing e 5 V 3 3 V signaling environment e Burst transfers of up to 512 Mbps e 8 16 32 or 64 bit data transfers e Plug and Play ready e Parity enabled Viglen SX220 User Guide 15 Video The SCB2 motherboard uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM that supports all standard IBM VGA modes The embedded SVGA video subsystem supports e Pixel resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D e CRT and LCD monitors up to 100 Hz vertical refresh rate The server board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots SCSI Controller The server board includes an embedded Adaptec AIC 7899W controller providing dual Ultra160 Low Voltage Differential LVD SCSI channels The SCSI bus is terminated on the server board with active terminators that cannot be disabled The onboard device m
49. arranty or representation either expressed or implied is made with respect to this documentation its quality performance merchantability or fitness for a particular purpose As a result the documentation is licensed as is and you the licensee are assuming the entire risk as to its quality and performance The vendor reserves the right to revise this operation manual and all accompanying software and documentation and to make changes in the content without obligation to notify any person or organisation of the revision or change In no event will the vendor be liable for direct indirect special incidental or consequential damages arising out of the use or inability to use this product or documentation even if advised of the possibility of such damages In particular the vendor shall not have liability for any hardware software or data stored or used with the product including the costs of repairing replacing or recovering such hardware software or data Viglen SX220 User Guide 147 16 Suggestions Viglen is interested in continuing to improve the quality and information provided in their manuals Viglen has listed some questions that you may like to answer and return to Viglen This will help Viglen help to keep and improve the standard of their manuals 1 Is the information provided in this and other manuals clear enough 2 What could be added to the manual to improve it 3 Does the manual go into enough detail
50. ate diskettes from the Utilities menu of the graphical user interface If your diskette drive is disabled or improperly configured you must use BIOS Setup to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides any entered using BIOS Setup Running the SSU Running the ssu bat file provided on the SSU media starts the SSU If the server boots directly from the SSU media the ssu bat file automatically runs If it boots from a different media you can start the SSU manually or by another application When the SSU starts in the local execution mode the default mode the SSU accepts input from the keyboard and or mouse The SSU presents a VGA based Graphical User Interface GUI on the primary monitor The SSU runs from writable non writable removable and non removable media If you run the SSU from non writable media you cannot save user preference settings such as screen colours The SSU supports the ROM DOS v6 22 operating system It may run on other ROM DOS compatible operating systems but they are not supported The SSU will not operate from a DOS box running under an operating system such as Windows Starting the SSU SSU consists of a collection of task oriented modules plugged into a common framework called the Application Framework AF The Application Framework provides a launching point for individual tasks and a locat
51. by both the SSU and the system BIOS All changes to the user password take place immediately To Change or Clear the User Password 1 Click on the User password button 2 Enter the old password in the first field 3 Enter the new password in the second field or leave blank to clear 4 Confirm the password by entering it again in the second field or leave blank to clear Options Button The Options button allows the user to set or change any of the various security options available on the system platform The window created by the Options button includes Save Close and Help buttons Under this window you can set the other security options e Hot Key Set a key sequence that when pressed will drop the server into secure mode Viglen SX220 User Guide 77 e Lockout Timer Set an interval that if no activity takes place it will drop the server into secure mode e Secure Boot Mode Force the server to boot directly into secure mode e Video Blanking Turn off the video when the server is in secure mode e Floppy Write Control access to the diskette drive while the server is in secure mode e Reset Power Switch Locking Control the power and reset buttons while the server is in secure mode Close Button The Close button exits the PWA and returns the user to the SSU Help Button The Help button invokes the SSU help subsystem SEL Manager Add in The System Event
52. cess functions View Only Full Password on Boot Disabled If your password is set and enabled the system Enabled prompts you for a password before it boots Secure Mode Timer 1 minute Period of PS 2 keyboard and or mouse inactivity 2 minutes specified for secure mode to activate A password is 5 minutes required for secure mode to function This option only 10 minutes appears on the screen after a user password has 20 minutes been entered 60 minutes 120 minutes Secure Mode Hot Key Z Key assigned to invoke secure mode features cannot CTRL ALT L be enabled unless at least one password is set This option only appears on the screen after a user password has been entered Secure Mode Boot Disabled System boots in secure mode The user must enter a Enabled password to unlock the system This option only appears on the screen after a user password has been entered Video Blanking Disabled Blank video when secure mode is activated A pass Enabled word is required to unlock the system This option only appears on the screen after a user password has been entered Power Switch Inhibit Disabled When enabled the power switch is inoperable Enabled This option only appears on the screen after a user password has been entered 64 Viglen SX220 User Guide Server Menu Table 22 Server Menu Features Feature Choices Description System Management Press lt Enter gt Enters Submen
53. consists of Modular Test Architecture MTA diagnostic tests on the managed server s Service Partition These tests can Viglen SX220 User Guide 105 be used to validate and isolate problems in the server The tests are controlled via a text based console redirected to the client workstation from DPC See Direct Platform Control and Remote Diagnostics Page 105 for summary information and click the Help button in the DPC Console for detailed information Client System Setup Utility The Client System Setup Utility allows you to run the System Setup Utility for a managed server from a remote location It communicates via a channel opened by DPC See Client System Setup Utility Page 106 for summary information and click the Help button in the Client SSU for detailed information DMI Explorer DMI Explorer shows attribute values for each DMI compliant component and manage third party DMI compliant components ISC installs the DMI Explorer browser in the ISC Console See DMI Explorer Page X for summary information Finding the Right Tool This table is a summary that will help you find the right tool to use for any server condition Read the tool descriptions that follow for more information Table 36 Finding the right tools summary Managed Server Status Potential Remote Tasks Access Tools Available The operating system is Update software LAN Platform Instrumentation running and the server is Shu
54. d by pinched cables or power connector plugs forced into power connector sockets the wrong way OOOO 00000 If the switches and connections are correct and AC power is available at the wall outlet contact your service representative or authorised dealer for help Diskette Drive Activity Light Does Not Light Check the following Are the diskette drive power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly OOOO If you are using the onboard diskette controller use the Setup Utility to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled If the problem persists there may be a problem with the diskette drive server board or drive signal cable Contact your service representative or authorised dealer for help CD ROM Drive Activity Light Does Not Light Check the following Q Are the power and signal cables to the CD ROM drive properly installed 126 Viglen SX220 User Guide Q Are all relevant switches and jumpers on the drive set correctly Q Is the drive properly configured O Is the onboard IDE controller enabled Cannot Connect to a Server Make sure you are using the drivers that are shipped on t
55. d enable a user password e Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches e Activate a hot key combination to enter secure mode quickly e Disable writing to the diskette drive when secure mode is set e Disable access to the boot sector of the operating system hard disk drive Using Passwords You can set the user password the supervisor password or both passwords If only the user password is set you e Must enter the user password to enter BIOS Setup or the SSU e Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU e Must enter the user password to exit secure mode If only the supervisor password is set you e Must enter the supervisor password to enter BIOS Setup or the SSU e Must enter the supervisor password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU e Must enter the supervisor password to exit secure mode If both passwords are set you 22 Viglen SX220 User Guide e May enter the user password to enter BIOS Setup or the SSU However you will not be able to change many of the options e Must enter the supervisor password if you want to enter BIOS Setup or the SSU and have access to all of the options e May enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU e May enter either password to
56. dio button is checked e Static Allows you to set the server host IP address router IP address and subnet mask The host IP address router IP address and subnet mask will be saved if this radio button is checked The values saved will take effect immediately Host IP Address Enter the Logical or Internet Address of the host The Host IP Address will only be saved when DHCP is disabled The IP is entered as a dotted IP e g 192 168 0 2 Viglen SX220 User Guide 89 Gateway IP Address Enter the Logical or Internet Address of the router The Gateway IP Address will only be saved when DHCP is disabled The IP is entered as a dotted IP e g 192 168 0 2 Subnet Mask Enter the logical or Internet address of the host s subnet The server uses this to decide if the alert destination is in the local subnet or in another subnet relative to the server The Subnet Mask will only be saved when DHCP is disabled The IP is entered as a dotted IP e g 192 168 0 2 Alert IP Address Enter the logical or Internet address of the Alert Destination In case of single node destination this is the unicast or specific IP address This is the IP Subnet address if the alert needs to be broadcast within a particular subnet The Alert IP Address is always saved The IP is entered as a dotted IP e g 192 168 0 2 Buttons e Save Allows you to save the configuration immediately e Close Allows you to close the BMC LAN Alert dialog without sa
57. dme files General Configuration Notes 1 Windows NT versions prior to 4 0 do not support Adapter Teaming options 2 Adapter Teaming options require NT 4 0 with Service Pack 4 0 or Service Pack 3 0 and the Windows Hot Fix 3 In Windows NT teaming options cannot be implemented on adapters that have been configured for VLANs NetWare can support teaming options and VLANs on the same adapters Adapter Fault Tolerance Adapter Fault Tolerance AFT is a simple effective and fail safe approach to increase the reliability of server connections AFT gives you the ability to set up link recovery to the server adapter in case of a cable port or network interface card failure By assigning two server adapters as a team AFT enables you to maintain uninterrupted network performance AFT is implemented with two server adapters a primary adapter and a backup or secondary adapter During normal operation the backup will have transmit disabled If the link to the primary adapter fails the link to the backup adapter automatically takes over Preferred Primary Adapter With multiple adapters installed you can specify one as the Preferred Primary adapter For example if you have a server with a PRO 1000 server adapter as the primary adapter and a PRO 100 adapter as the secondary you could configure the PRO 1000 server adapter to be the preferred primary In this scenario if the PRO 1000 server adapter fails the PRO 100 will take over Then
58. e Event Actions from the Options menu This will bring up the Platform Event Action dialog 7 Save all the changes made by clicking on the Save button Saving writes your current configuration to nonvolatile storage where it will be available to the system after every reboot Viglen SX220 User Guide 95 Software Updates Your system comes with preinstalled system BIOS and BMC firmware When necessary updates will be available for download from the Viglen support website The updates are available in two forms e A software update package SUP containing all three updates e Individual files one for each update that are manually executed With either form bootable diskettes must be created Creating a Bootable Diskette Each update diskette created must be made bootable with ROM DOS Ver 6 22 or MS DOS Ver 6 22 NOTE It is recommended that the target system be booted with the Resource CD that accompanied the product However the process for making the diskettes is the same for all the compatible versions of DOS ROM DOS Ver 6 22 is included on the Resource CD 1 Insert and boot to the Resource CD 2 Exit from the menu to a DOS prompt 3 Insert a diskette into the floppy drive 4 At the DOS prompt for an unformatted diskette type format a s Or for a formatted diskette type sys a 5 Press lt Enter Software Update Package A Software Update Package SUP contains all the necessary files to perform BIOS BMC FRU
59. e currently saved LAN password This takes effect immediately This option is only available if the LAN password is set Configure Event Actions Launches the BMC LAN Alerting Actions Dialog to allow you to configure event actions 88 Viglen SX220 User Guide Help Topics Menu The Help Topics menu has the following options e Help Topics Displays help information Enable LAN Alerts Checkbox Enables or disables BMC LAN Alerting Enter New Password Allows you to enter a LAN password The valid range of characters includes ASCII values 32 126 The password must be from 1 16 characters long Verify New Password Enter the same password as above LAN Access Mode Allows you to set the remote access mode desired In Enabled mode a remote system can initiate a LAN session regardless of system state or health In Disabled mode remote LAN sessions cannot be initiated In Restricted mode control operations cannot be performed such as power down front panel NMI and reset SNMP Community String Can be configured for the community field in the Header section of the SNMP trap sent for a LAN alert The default string is public The string must be from 5 16 characters long IP Configuration e DHCP Enables the dynamic host configuration protocol to allow the server to automatically assign the host IP address router IP address and subnet mask The host IP address router IP address and subnet mask will not be saved if this ra
60. e power cord into the plastic loop B of the strain relief 4 Pull the plastic band C until it tightens around the power cord To release the plastic loop and free the cord squeeze the release lever D Figure 15 Installing the Power Cord Viglen SX220 User Guide 35 Adding Components to the Server Board After installing the server board you must add the desired number of processors and memory DIMMs NOTE Once the server board and its components are installed you are done assembling the system unless you have optional peripherals or add in cards you wish to install If you need to install these components continue on to the next section Otherwise install the cover and bezel and continue on to Chapter 5 Installing the System in a Rack found on page 51 Installing Processors 1 Observe the safety and ESD precautions at the beginning of this chapter 2 Raise the locking bar on the socket 3 Observe the safety and ESD precautions at the beginning of this chapter 4 Raise the locking bar on the socket Figure 16 Raising the Locking bar on the socket 5 Aligning the pins of the processor with the socket insert the processor into the socket 6 Lower the locking bar completely 36 Viglen SX220 User Guide 10 Figure 17 Inserting the Processor Following the instructions packaged with the applicator apply thermal grease to the processor Position the heat sink slot 2 above the
61. e voltage source with up to 20 amperes of over current protection If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection you must provide supplemental protection for the server If more than one server is installed in the rack the power source for each server must be from a separate branch circuit CAUTION Temperature The operating temperature of the server when installed in an equipment rack must not go below 5 C 41 F or rise above 35 C 95 F Extreme fluctuations in temperature can cause a variety of problems in your server Ventilation The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling It must also include ventilation sufficient to exhaust a maximum of 1840 Btu s per hour for a fully loaded SX220 server It is important to note that this is the maximum and a minimum or typical system could be much less You may want to calculate the BTU hr more accurately for your configuration An extra 500 BTU hr over many systems would translate into a large error calculating air conditioning capacity Viglen SX220 User Guide 51 Removing the Rails 1 Fully extend a rail assembly Figure 35 The finger tab D for the extension lock is revealed Press the finger tab and slide the inside rail C from the middle rail B until it completely separates NOTE The middle rail B and outer rail A cannot be se
62. ed Diagnostic LED Decoder Post Code Description MSB a 1ESBi 39h G Of R A Displaying bus initialisation error messages Display Setup Message The new cursor position has been read and saved 3Ah G Off A 3 A j Displaying the Hit Setup message next 40h Off R Off Off Ensure Timer Keyboard Interrupts are on Memory Test The amount of memory above 8 MB has been found and 4Bh G R G G verified Checking for a soft reset and clearing the memory below 8 MB for the soft reset next If this is a power on situation going to checkpoint 4Eh next 57h Off A G A Chipset hook after memory size n o R Aa A Display processorcache size o o y 54h Off A Off R Disable parity and nmi reporting Test 8237 DMA Controller The DMA page register test passed Performing con or R 5 on the DMA Controller 1 base register test next 65h Off A G Init 8237 DMA Controller The DMA controller 2 base register test passed Programming DMA controllers 1 and 2 next Extended NMI enable Extended NMI source enabling is in progress A command next Off Keyboard Interface Test A keyboard reset error or stuck key was found Issuing the keyboard controller interface test command next Check Stuck Key Enable Keyboard The keyboard controller interface test Off G Off ALATA Enable Mouse and Keyboard The keyboard test has started Clearing the Off Off Off output buffer and checking for stuck keys Issuing the keyboard re
63. een saved is the one that will be shown in the edit box System Phone Number Enter the system telephone number This can be retrieved and reported via in band management connections Access Mode In Pre boot Only the EMP is automatically activated when the system is powered down or hard reset In Always Active the EMP is active when the system is powered down or hard reset In Disabled the EMP powers up deactivated and is not automatically activated by BIOS power down or hard resets Restricted Mode Access When restricted mode is enabled control operations that could disable or alter a running system via the EMP are disabled Connection Mode Direct connect mode is for applications that connect the port directly to another computer system while Modem Mode is for applications where the port is connected to an external modem Buttons e Save Allows you to save the configuration immediately e Close Allows you to close the Emergency Management Port dialog without saving changes If you have made changes you will be prompted to save changes before closing e Help Displays help information Exiting the SSU Exiting the SSU causes all windows to close 1 Exit the SSU by opening the menu bar item File in the SSU Main window 2 Click on Exit or Highlight Exit and press lt Enter gt 94 Viglen SX220 User Guide Platform Event Paging With Platform Event Paging PEP your server can automatically dial up a paging service
64. elected the system will prompt you for one e Verify Compares the contents of the nonvolatile storage with the selected file If a file was not selected the system will prompt you for one You cannot verify the BIOS Help The Help menu has the following options e Help Topics Displays help information about the System Update Add in e About SU Displays System Update Add in version information Recovery Agent If the BMC firmware remote update fails the server will reboot into the service partition and the recovery agent will attempt to finish the update The recovery agent is an executable file recover exe that exists on the service partition Configuration Save Restore Add In Clicking on the Configuration Save Restore Add in CSR allows you to save configuration information from various sources to a file The CSR saves information from the following sources e CMOS e ESCD 82 Viglen SX220 User Guide PCI records in non volatile storage Non volatile emergency management port EMP platform event paging PEP and Platform event filtering PEF settings Buttons NOTE Area Save To File Displays a file dialog so you can choose a filename and location The CSR then tries to save any non volatile configuration information it can to that file Data is saved from all sources There is no way to choose only certain pieces of configuration data to save The CSR also saves the platform type BIOS version and firmware versio
65. elf Test POST Using BIOS Setup Setup Menu Main Menu Advanced Menu Security Menu Server Menu Boot Menu Exit Menu Temporarily Changing the Boot Device Priority Running the Adaptec SCSISelect Utility When to Run the Adaptec SCSI Select Utility Running the SCSISelect Utility Configuring the Adaptec AIC 7899 SCSI Adapter Running the Promise FastBuild Utility Direct Platform Control DPC Console Using the System Setup Utility MultiBoot Options Add in Password Add in Options Button SEL Manager Add in FRU Manager Add in SDR Manager Add in System Update Add in Platform Event Manager Add in Platform Event Paging Dialog BMC LAN Configuration Dialog Platform Event Action Dialog Emergency Management Port Dialog Exiting the SSU Platform Event Paging Viglen SX220 User Guide Software Updates 96 Software Update Package 96 Individual Updates 98 Upgrading the BIOS 99 Recovering the BIOS 99 7 Intel Server Control 104 About Intel Server Control 105 Managing Remote Servers 106 Server Management Tools 107 Client System Setup Utility 110 The Service Partition and Remote Diagnostics 111 DMI Explorer 111 Management Consoles 112 Connecting to a Remote Server 113 Paging an Administrator 115 Using the Intel Server Control Console 116 ISC Console Button Bar 117 Server Menu Options 118 View Menu Options 119 8 Solving Problems 121 Resetting the System 121 Initial System Start up 121 After the System has been Running Correc
66. ephone modem link to a server you must configure a serial connection on both the managed server and the client workstation LAN The normal method of communicating with a managed server is via a network connection All of the server management tools will work via a network connection A network connection is dependent upon the network working and upon the operating system and networking application working correctly on the managed server When LAN communication is not possible use the telephone modem link to connect to the managed server ICMB ICMB may be used to communicate with platforms with operating systems or architectures that are not otherwise supported by the server management tool applications Using the ICMB connection requires that you have a functioning LAN connection to a server that is connected via ICMB to the managed server 114 Viglen SX220 User Guide Setting Up an ICMB Connection An ICMB connection requires e A managed server with an ICMB interface e A server with an ICMB interface connected to the server management console See the Product Guide for the managed server for information about setting up an ICMB connection Direct With a direct connection to the managed server via a serial link you may use the System Setup Utility to set up and configure the server perform BIOS and other firmware upgrades manage hardware components and perform off line diagnostics On servers running Windo
67. erruption could damage the BIOS The following steps explain how to recover the BIOS if an upgrade fails The following procedure uses recovery mode for the Setup program NOTE Because of the small amount of code available in the non erasable boot block area there is no video support You will not see anything on the screen during the procedure Monitor the procedure by listening to the speaker and looking at the floppy drive LED Turn off all connected peripherals turn off system power and disconnect the AC power cord Remove the access cover and expose the server board For instructions see the product guide accompanying your system Locate the server board jumpers Move the Recovery Boot RCVRY BOOT jumper from its normal position to the BIOS recovery position Viglen SX220 User Guide 99 5 Reinstall the access cover and connect the power cord 6 Insert the diskette holding the BIOS upgrade and recovery files into drive A 7 Turn on system power and listen to the speaker e Two beeps indicate successful BIOS recovery Go to the next step e A series of continuous beeps indicates failed BIOS recovery Return to Step 1 and repeat the recovery process 8 Turn off system power and disconnect all AC power cords 9 Remove the access cover 10 Move the Recovery Boot jumper back to its normal position 11 Reinstall the access cover 12 Connect all AC power cords and turn on system power Changing the BIOS Langu
68. escription Lists Bootable Removable devices in the system Select one of the detected devices This list includes legacy 1 44 MB floppy drives and 120 MB floppy drives ATAPI CDROM Drives Submenu For options on this menu use the up or down arrow keys to select a device Table 30 ATAPI CDROM Drive Submenu Features Feature Choices Description Lists Bootable Removable devices in the system Select one of the detected devices This includes any ATAPI CDROM Drive installed Viglen SX220 User Guide 67 Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys Press lt Enter gt to run the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Table 31 Exit Menu Features Feature Choices Description Exit Saving Changes Exits and saves changes to CMOS Exit Discarding Changes Exits without saving changes to CMOS BIOS Setup utility is exited and POST continues Load BIOS Setup Defaults Loads factory default values for all BIOS Setup data Load Custom Defaults Loads custom defaults saved from previous Custom Save Save Custom Defaults Saves new BIOS settings and stores them as custom default values Discard Changes Discards any changes made to BIOS settings and restores previous settings Temporarily Changing
69. ettes in the system 11 Disconnect the AC power cord from the system and wait 60 seconds 12 Reconnect the AC power cord and power up the system FRU SDR Load Utility Description The Field Replacement Unit FRU and Sensor Data Record SDR load utility is a DOS based program used to update the server management subsystem s product level FRU and SDR non volatile storage components EEPROMs The utility e Discovers the product configuration based on instructions in a master configuration file e Displays the FRU information e Updates the EEPROM associated with the Baseboard Management Controller BMC that holds the SDR and FRU area e Generically handles FRU devices that might not be associated with the BMC What You Need to Do Either run the utility directly from the Resource CD or from diskettes created from the CD If you run the FRU SDR Load Utility from a diskette copy the utility from the CD Follow the instructions in the included README TXT file If the diskette drive is disabled or improperly configured use BIOS Setup to enable it If necessary disable the drive after you are done with the FRU SDR utility How You Use the FRU SDR Load Utility The utility Viglen SX220 User Guide 101 e ls compatible with ROM DOS Ver 6 22 MS DOS Ver 6 22 and later versions Windows 95 DOS and Windows 98 DOS e Accepts CFG SDR and FRU load files the executable file for the utility is FRU SDR exe e Requires the
70. etup 3E8 menu 2E8 Serial Port 2 IRQ 4 Used to configure the interrupt for serial port 2 3 Diskette Controller Enabled Used to enable or disable the onboard floppy disk Disabled controller Legacy USB Support Disabled Enables support for legacy USB Keyboard Only Auto Keyboard amp Mouse Front Panel USB Disabled Used to enable the USB ports accessed through the Enabled internal USB header found on the baseboard Memory Configuration Submenu Table 19 Peripheral Configuration Submenu Features Feature Choices Description Extended Memory Test 1 MB Extended memory test options run during POST 1 KB Note the smaller the increment the longer the test Every Location takes during POST Disabled Bank 1 N A Informational screen used to display whether DIMMs are present in bank 1 Bank 2 N A Informational screen used to display whether DIMMs are present in bank 2 Bank 3 N A Informational screen used to display whether DIMMs are present in bank 3 Memory Retest Disabled If enabled BIOS will activate and retest all DIMMs on Enabled the next system boot This option will be automatically reset to disabled on the next system boot Advanced Chipset Control Submenu Table 20 Advanced Chipset Control Submenu Features Feature Choices Description Wake on Ring Disabled Legacy wake only Determines the action of the Enabled system when the system power is off and the modem is
71. fied CFG File Run the utility with the command line parameter of cfg filename cfg The filename can be any DOS accepted eight character filename string The utility loads the 102 Viglen SX220 User Guide specified CFG file and uses the entries in that file to probe the hardware and to select the proper SDRs to load into non volatile storage Displaying Utility Title and Version The utility displays its title FRU amp SDR Load Utility Version Y Y Revision X XX where Y Y is the version number and X XX is the revision number for the utility Configuration File The configuration file is in ASCII text The utility executes commands formed by the strings present in the configuration file These commands cause the utility to run tasks needed to load the proper SDRs into the non volatile storage of the BMC and possibly generic FRU devices Some of the commands may be interactive and require you to make a choice Prompting for Product Level FRU Information With a configuration file the utility might prompt you for FRU information Filtering Records from the SDR File The MASTER SDR file has all the possible SDRs for the system You might need to filter these records based on the current product configuration The configuration file directs the filtering of the SDRs Updating the SDR Non volatile Storage Area After the utility validates the header area of the supplied SDR file it updates the SDR repository area Before programming
72. field only System Part Number N A Information field only System Serial Number N A Information field only Chassis Part Number N A Information field only Chassis Serial Number N A Information field only BIOS Revision BMC N A Information field only Revision Primary HSBP N A Information field only Revision N A Information field only Console Redirection Submenu Table 24 Console Redirection Submenu Features Feature Choices Description Serial Console Redirection Disabled If enabled BIOS uses the specified serial port to Enabled redirect the console to a remote ANSI terminal Enabling this option will disable the Quiet Boot option Serial Port COM1 3F8 IRQ4 Serial port and IRQ designated for server Viglen SX220 User Guide 65 COM2 2F8 IRQ3 management features Make sure these values are identical to those of Serial Port A and B in the Peripheral Configuration Setup menu CTS RTS XON XOFF CTS RTS CD Baud Rate 9600 Console Redirection when enabled uses the baud 19 2k rate specified When the Direct Platform Control ee DPC shares the COM port as console redirection set the baud rate to 19 2k to match DPC baud rate unless the autobaud feature is used Flow Control No flow control None disallows flow control CTS RTS is hardware based flow control XON XOFF is software flow control CTS RTS CD is hardware based plus carrier detect flow control When DPC is sha
73. figuration settings Save the server configuration View or clear the System Event Log SEL View Field Replaceable Unit FRU information View the Sensor Data Record SDR table To specify a system configuration SSU uses the information provided by The baseboard CFG file 110 Viglen SX220 User Guide e Configuration registers The Client SSU stores configuration values in flash memory These values take effect when you boot the server Start a Client SSU session by requesting a service boot through the Emergency Management Port As the service environment boots a network stack and agent are started and communication switches to the required protocol The Client SSU integrates into the ISC Console and enterprise management consoles The Service Partition and Remote Diagnostics Remote Diagnostics are available on a service partition on a hard drive on the managed server To use the remote diagnostics a system manager needs to connect to the server with Direct Platform Control then reboot to the service partition After the server reboots the remote diagnostics become available and the system manager can use them for testing server hardware What is the Service Partition Both the Client System Setup Utility and Remote Diagnostics rely on the server s Service Partition The Service Partition is installed on a separate file system partition and includes the ROM DOS operating system SSU and Diagnostics agen
74. following operations 1 Examine all SDR s through the BMC 2 Examine SDP s from a previously stored file 3 Save all SDP s to a file File The File menu has the following options e Open View data from a previously saved SDR file e Save As Saves the currently loaded SDR data to a file e Exit Quits the SDR Viewer SDR The View menu has the following options e Properties Displays information about the SDR These fields are display only e Reload Allows the user to re load the SDR data from the server Help The Help menu has the following option e Help Topics Displays the SDR Manager Version information System Update Add In Clicking on the System Update Add in task allows you to update non volatile storage on the server The add in allows you to do the following operations e Determine the current revision of firmware on the server controllers e Determine the current revision of BIOS on the server e Update firmware revisions for controllers from external hex files Viglen SX220 User Guide 81 e Verify firmware code currently loaded versus an external hex file e Update the BIOS from bio or uif files The System Update Add in has the following menus File The File menu has the following options e Load Select the file to use in the update e Exit Quits the System Update Add in Area The Area menu has the following options e Update Use the loaded file to update the system If a file was not s
75. following supporting files One or more fru files describing the system s field replaceable units A cfg file describing the system configuration An sdr file describing the sensors in the system Command Line Format If you are not performing an automated update using a Software Update Package SUP the basic command line format is FRU SDR h d fru sdr cfg filename cfg fru filename fru Table 35 Command Line Format Command Description or h Displays usage information d fru sdr Displays requested area only cfg Uses custom CFG file filename cfg p Pause between blocks of data Parsing the Command Line The FRU SDR load utility allows only one command line function at a time A command line function can consist of two parameters Example cfg filename cfg Invalid parameters cause an error message and exit the program You can use either a slash or a minus sign to specify command line options Use the p and flags with any of the other options Displaying a Given Area When the utility is run with the d FRU or d SDR command line flag information about each area is read from memory and printed on the screen Each area represents one sensor for each instrumented device in the server If the given display function fails because of an inability to parse the data present or a hardware failure the utility displays an error message and exits Using Speci
76. g the operating system files in drive A Viglen SX220 User Guide 123 5 Turn on the system If the power LED does not light see Power Light Does Not Light on page 125 6 If errors are encountered power off the system and remove all add in cards Monitoring POST Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following Q Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 126 DO If a second diskette drive is installed does its activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 126 Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see Initial System Start up on page 121 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems e Power light does not light e There is no beep or an incorrect beep pattern e No characters appear on screen e Characters on the screen appear distorted or incorrect e System cooling fans do not rotate e Diskette drive activity light
77. ge for example you can use DPC to investigate the cause of the alert to initiate corrective action and to restart the server into normal operation DPC communicates with the Emergency Management Port EMP on the server The access path is via modem or via direct serial connection DPC also works via a redirected text based console Viglen SX220 User Guide 109 Since DPC does not communicate with the server resident operating system it can be used to manage the server even if the server s operating system and primary processors are not working Because the server s emergency management hardware works on 5V standby power DPC can be used to communicate with and control a powered down server DPC integrates into a variety of management consoles as well as the ISC Console DPC relies on the management console or ISC Console to discover servers over the LAN Using DPC you can Reboot a server Restart a server that s powered off View the System Event Log SEL for information about recent server activity View Sensor Data Records SDRs for information about sensor characteristics Review Field Replaceable Unit FRU inventories Run Remote Diagnostics on a managed server s Service Partition Client System Setup Utility Use the Client SSU when you need to View and modify the assignment of resources ports memory IRQ s DMA Modify the server s boot device order or security settings Change the server con
78. gs 01 06 A or 01 06 B Viglen SX220 User Guide 69 SCSI Disk Utilities Press lt Enter gt to view the SCSI Disk Utilities Menu This menu allows you to format hard disks and or verify disk media When you are finished press lt Esc gt and make your selection from the following menu Table 34 Exit Menu Feature Option Comment Exit Utility Yes When you finish configuring your SCSI devices press lt Esc gt Then select No Yes and press lt Enter gt When this message appears Please press any key to reboot Press any key and the server reboots Running the Promise FastBuild Utility This utility is only found on the SCB2 ATA model only The Promise ATA 100 host adapter is configured using the FastBuildtconfiguration utility that allows you to configure view the settings of the host adapter and set RAID configurations When to Run the Promise FastBuild Utility Use the FastBuild utility to e Define a RAID array e Delete a RAID array e Restore a RAID array Running the Promise FastBuild Utility 1 When this message appears on the video monitor lt lt lt Press lt Ctrl gt lt F gt to enter FastBuild TM Utility gt gt gt 2 Press lt Ctrl F gt to run the utility Direct Platform Control DPC Console Direct Platform Control DPC Console is part of Intel Server Control Direct Platform Control is a server management application that supports remote system management via LAN or an
79. h those of other devices in the server e Do a low level format on SCSI devices installed in the server Running the SCS Select Utility 1 When this message appears on the video monitor lt lt lt Press lt Ctrl gt lt A gt for SCSISelect TM Utility gt gt gt 2 Press lt Ctrl A gt to run the utility When the main menu for the host adapter appears choose the device that you want to configure each SCSI bus accepts up to 15 devices Use the following keys to navigate through the menus and submenus Table 32 SCS Select Navigation Keys Press To ESC Exit the utility Enter Select an option Up Arrow Return to a previous option Down Arrow Move to the next option F5 Switch between color and monochrome F6 Reset to host adapter defaults Configuring the Adaptec AIC 7899 SCSI Adapter The Adaptec AIC 7899 SCSI adapter has two busses Select the bus from the following menu Figure 32 Main Menu Main Menu Options You have an AIC 7899 adapter in your system Move Bus Device Channel the cursor to the bus device channel of the one for 01 06 A configuration and press lt Enter gt 01 06 B lt F5 gt Toggle color monochrome After selecting the bus the following menu displays Table 33 Menu for each SCSI Channel Host Adapter Option Comment AIC 7899 at Configure View Host Press lt Enter gt to view the Configuration Menu Bus Device Channel Adapter Settin
80. has the following options e Clear EMP Password Allows you to clear the currently saved EMP password This takes effect immediately This option is only available if the EMP password is set Help Topics The Help Topics menu has the following options e Help Topics Displays help information Enter New Password Enter an EMP password The valid range of characters includes ASCII values 32 126 The password must be from 1 16 characters long Verify New Password Enter the same password as above ESC Sequence The ESC Sequence string is sent to the modem before sending a command string to the modem The length of the paging string is determined at run time from firmware You will be notified if the string is truncated The string that has been saved is the one that will be shown in the edit box Hangup String The Hangup Line string is sent to the modem whenever the EMP wants to terminate the session The EMP automatically sends an lt ENTER gt character after this string The length of the paging string is determined at run time from firmware You will be notified if the string is truncated The string that has been saved is the one that will be shown in the edit box Viglen SX220 User Guide 93 Modem Init String The Modem Init String string is transmitted every time the EMP initialises The length of the paging string is determined at run time from firmware You will be notified if the string is truncated The string that has b
81. he BMC firmware and the FRU SDR records Updating NOTE Do not turn off the system during the update process Apply the updates in order by booting from each floppy diskette beginning with Disk 1 1 Disk 1 SCB2 BIOS update Choose option 1 to update the system BIOS The system will automatically reboot following completion 2 Disk 2 SCB2 BMC update Automatic no questions are asked The system will notify you that it is going to reboot Viglen SX220 User Guide 97 3 Disk 3 SCB2 FRU SDR update Prompts you to choose the chassis type You can choose to update the chassis information you will be prompted for the Serial Number Part Number and Asset Tag Following the update process the system will automatically reboot Upon completion it may be necessary to enter BIOS setup and reconfigure the setting values Individual Updates BIOS Upgrade Description Preparing for the Upgrade Before upgrading the BIOS prepare for the upgrade by recording the current custom BIOS settings and obtaining the upgrade utility Obtaining a BIOS Update You can download the most current version of the BIOS from the Viglen support website NOTE Print and review the release notes and instructions distributed with the upgrade utility before attempting a BIOS upgrade This upgrade utility allows you to upgrade the BIOS in flash memory The following steps explain how to upgrade the BIOS Creating the BIOS Upgrade Diskette The
82. he following figure shows the Intel Server Control Console Ten Figure 48 Intel Server Control Main Screen A Button bar B Navigation Pane C Tool Pane D Status Bar ISC Console Button Bar The ISC Console uses a Windows Explorer like model with a navigation pane tree view and a presentation pane list view Servers that are discovered are added to the tree view When you select a server from the tree the presentation pane shows a list of supported tools running on that server Launch the supported tool from the presentation pane by double clicking on the icon The Button Bar includes the following options Table 38 Button Bar Features Item Options Server Menu Discover Start server discovery Add Manually add a server to the tree Delete Delete the selected server from the tree Delete All Delete all servers from the tree View Menu List View View the tool list as a list Icon View View the tool list as icons Help Menu Contents Accesses ISC Console help topics About ISC Console Displays ISC Console version information Exit Exit ISC Console Viglen SX220 User Guide 117 Server Menu Options Discover You can discover multiple servers in a single step and add them to the server tree Servers are discovered using a Ping Sweep mechanism supported on servers running TCP IP To discover a range of servers with IP addresses do the following steps 1 On the Bu
83. he system Configuration Software CD for the onboard network controller Make sure the driver is loaded and the protocols are bound Make sure the network cable is securely attached to the connector at the system back panel If the cable is attached but the problem persists try a different cable Make sure the hub port is configured for the same duplex mode as the network controller Check with your LAN administrator about the correct networking software that needs to be installed If you are directly connecting two servers no hub you will need a crossover cable see your hub documentation for more information on crossover cables Check the network controller LEDs that are visible through an opening at the system back panel O O0 0 O OO O Problems with Network The server hangs when the drivers are loaded DO Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostics pass but the connection fails DO Make sure the network cable is securely attached Q Make sure you specify the correct frame type in your NET CFG file The Activity LED doesn t light Make sure the network hub has power The controller stopped working when an add in adapter was installed DO Make sure the cable is connected to the port from the onboard network controller Q Make sure your PCI BIOS is current Q Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared in
84. ide managed servers The Tool Pane When you select a server in the navigation pane the tool pane displays a set of icons representing the management tools supported on that server You can start the management tool for the managed server by double clicking the tool icon in the tool pane The DPC or CSSU application icons will not appear in the tool list for servers discovered by the ISC console application unless the ISC platform instrumentation is running on the server during discovery or an entry for the server exists in the DPC or CSSU phonebook Viglen SX220 User Guide 119 The Status Bar The status bar displays information about ISC Console operations such as the number of servers found with valid addresses and number of servers not responding during a Discover 120 Viglen SX220 User Guide 8 Solving Problems The first part of this chapter helps you identify and solve problems that might occur when the system is in use The second part lists error code messages that might be displayed Viglen Technical Support can be reached in the following ways Telephone 020 8758 7050 Fax 020 8758 7080 Email technical viglen co uk You can also look for support information on our web site http www viglen co uk Device drivers and various useful utilities can be downloaded from our ftp site ftp ftp viglen co uk Please remember that if you cannot solve the problem by yourself then you should contact Viglen s
85. ided SCSI tape drives are recommended due to the cable length required If you install an IDE tape drive you must install an IDE add in controller card The cable routing will be similar to what is shown for a SCSI tape drive Viglen SX220 User Guide 45 NOTE Using the legacy IDE connector on the SCB2 server board to support an IDE peripheral device in the SX220 server is not a supported configuration Using this connector in the SX220 server may produce unreliable operation of the IDE device and may result in data loss If you install a SCSI tape drive you can connect it one of two ways e To the on board SCSI controller This requires that you connect the backplane to an add in RAID or SCSI controller e To an add in SCSI controller board This allows you to leave the backplane connected to the on board SCSI controller Mounting the Tape Drive 1 Remove the chassis cover 2 Remove the blank panel from the bay 3 Push on the retainer clip at the rear of the carrier A to release it from the chassis 4 Remove the carrier by sliding it toward the front of the chassis 5 Set any jumpers and or switches on your tape drive B according to the drive manufacturer s instructions 6 Install the tape drive in the carrier 7 Insert the carrier drive assembly in the empty bay and slide it toward the rear of the chassis until the retainer clip latches Figure 28 Mounting a Tape Drive 46 Viglen SX220 User Guide CA
86. inch DIMMs e Upto 6 GB of memory in a 2U chassis Integrated onboard ATI RAGE XL PCI 64 bit SVGA controller Video Memory 8 MB SDRAM of video memory PCI bus Two PCI riser slots capable of supporting three full length full height 64 bit 66 MHz PCI riser slots and three LP 64 bit 66 MHz PCI riser slots SCSI Adaptec AIC AIC7899W supporting onboard Ultra160 LVD Ultra wide SCSI interfaces Dual on board 10 100 Network Interface Controllers NIC System I O One PS 2 keyboard mouse port 6 pin DIN One VGA video port 15 pin Two USB ports One serial port RJ 45 One SCSI port SCSI server board only Two NIC ports RJ 45 erver ATX form factor 12 Viglen SX220 User Guide Server Board Connector and Component Locations A BCD E F G H EE pp CC H BB Figure 4 Server Board components A Speaker R CPU 1 fan connector B ID LED S Sys fan 1 connector C Battery T Aux fan connector D Diagnostic LEDs POST code U Floppy drive connector E 66 MHZ 64 bit PCI riser slot V Fan module connector F A DIMM slots
87. ine the boot order If boot sequence secure mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Boot Mode option is also enabled the server will fully boot but will require a password before accepting any keyboard or mouse input Viglen SX220 User Guide 25 4 Assembling the System This chapter will give a step by step guide of installing the server board and the main components in the system It will give information on how to add add in cards and upgrade processors and memory along with other relevant information that may be of important use Before You Begin Before you start the assembly process you will need to have the right tools available to you and you will need to make sure you follow certain basic safety precautions Tools and Supplies Needed Before beginning your work make sure you have the following tools and supplies available e Phillips cross head screwdriver 2 bit e Anti static wrist strap recommended e Installation Assembly Safety Instructions System components must be installed in the order presented below If installed in a different order component damage may occur CAUTION Integration servicing of this chassis sub assembly shall be performed only by technically qualified persons Follow these guidelines to meet and maintain safety and product regulatory requirements whe
88. ing down the server e Generating an NMI e Beeping the system speaker e Logging to a disk e Broadcasting a message on the network e Displaying a message on the system console e Paging the administrator You can use Platform Instrumentation Control to e View consolidated server health information 108 Viglen SX220 User Guide Manage non Intel based systems via the Intelligent Chassis Management Bus ICMB Remotely monitor server hardware sensors Configure sensor thresholds Update the server s LCD display if available Configure receive and act upon alert events in the system event log SEL Configure audio or visual notifications in response to an event Configure options to shut down reboot or power off the system automatically in response to an event View system event log system hardware inventory BIOS and system slot information If they are implemented on the server you can also view SCSI controller status and LAN adapter status You can use PIC to track system status and manage hardware conditions such as Temperature Voltage Cooling fan status Chassis intrusion ECC memory Processor status Power supply status Direct Platform Control Direct Platform Control is a server management tool that gives you access to a remote server when it is online or offline when the operating system is hung or when it s powered off When you receive notice that a server has malfunctioned via a pa
89. ion for setting customisation information For full functionality the SSU requires the availability of the AF INI AF HLP plus any ADN files and their associated HLP and INI files 1 Turn on your video monitor and your system 2 There are two ways to start the SSU Viglen SX220 User Guide 73 a After creating set of three SSU diskettes from the CD Insert the first SSU diskette in drive A and press the reset button or lt Ctrl Alt Del gt to reboot your server from the diskette b Directly from the SCB2 Server Software Kit CD ROM Insert the CD into your CD ROM drive and press the reset button or lt Ctrl Alt Del gt to reboot When prompted to do so press lt F2 gt to enter BIOS Setup From the Boot Menu select the Boot Device Priority option and then select CD ROM as your primary boot device Save those settings and exit BIOS Setup The server will boot from the CD ROM and display a menu of options Follow the instructions in the menu to start the SSU 3 When the SSU title appears on the screen press lt Enter gt to continue 4 The mouse driver loads if it is available press lt Enter gt to continue 5 This message appears Please wait while the Application Framework loads 6 When the main window of the SSU appears you can customise your interface before continuing See Figure 42 System Setup Utility File Preferences Help Topics Tasks Available Tasks Task Description SEL Users can view
90. ions Help Topics d Enable PEP Blackout Period In Minutes le Paging String ATDT102 1234567890 M Close a ea Figure 44 Platform Event Paging Dialog File The File menu has the following options e Save Allows you to save the configuration immediately e Close Allows you to close the Platform Event Paging dialog without saving changes If changes have been made you will be prompted to save changes before closing Options The Options menu has the following options e Enable PEP Allows you to enable or disable the PEP feature entirely A check will appear next to the menu item when PEP is enabled e Send Alert Allows you to immediately send a test page with the configuration currently shown on the screen e Configure Event Actions Launches the Platform Event Paging Actions Dialog see Figure 43 to allow you to configure event actions 86 Viglen SX220 User Guide Help Topics The Help Topics menu has the following options e Help Topics Displays help information Enable PEP Checkbox Enable or disable the PEP feature entirely Blackout Period in Minutes Enter the time in minutes between successive pages The valid range is 0 255 where 0 disables the blackout period Paging String Enter the paging string that contains both the paging service number and the characters that are sent once the connection has been made The length of the paging string is determined at run time from firmwa
91. ith the drive circuit side down Figure 26 A position the connector end E so that it is facing the back of the carrier B 8 Align the holes in the drive to the holes in the drive carrier slide track C insert the screws D that you previously removed and attach the carrier to the drive Figure 26 Installing the Hard Drive 9 Slide the carrier drive all the way into the drive bay with the retention lever in the fully open position 10 Push the retention lever closed to secure the carrier drive in the bay 44 Viglen SX220 User Guide 11 Reinstall a carrier air baffle in any bays where you are not installing a carrier drive Installing a CD ROM Drive FDD Module The SX220 server is supplied with a CD ROM drive and a floppy disk drive already installed in the Flex Bay The blow steps will help you to re install the unit if it has been removed to make way for an additional SCSI hard disk drive 1 Remove the filler panel and plug from the front of the chassis 2 Ensure the handle bar A on the front of the module is rotated to the down position 3 Insert the module into the flex bay and slide it back until you feel the connectors touch 4 With your thumbs positioned above the handle bar indentations B push the module in until it locks in place Figure 27 Installing a CDROM FDD Module Installing a Tape Drive You may purchase a tape drive and install it in the 3 5 inch drive bay using the carrier prov
92. ive will be write protected if these security features are enabled through Setup To resume activity Enter the correct password s To control access to setting or changing the system configuration set a supervisor password and enable it through Setup If both the supervisor and user passwords are enabled either can be used to boot the server or enable the keyboard and or mouse but only the supervisor password will allow Setup to be changed To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the Supervisor Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 9 To control access to using the system set a user password and enable it to the system through other than Setup SSU set user password To disable a password change it to a blank entry or press CTRL D in the Change 24 Viglen SX220 User Guide Password menu of the User Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 9 Boot without The system can boot with or without a keyboard During POST before the keyboard system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message Specify the The sequence that you specify in setup will determ
93. lock located directly behind the rear RJ45 serial port must be jumpered appropriately according to which standard is desired NOTE By default as configured in the factory the SCB2 baseboard will have the rear RJ45 serial port configured to support a DSR signal For serial concentrators that require a DCD signal the J6A2 jumper block must be configured as follows The DCD jumper in position 2 and 3 and the DSR jumper in position 2 and 3 Pin 1 on the jumper is denoted by an arrow directly next to the jumper block See Figure 9 on page 129 for the jumper block pin out of this configuration DSR to Pin 7 DCD to Pin 7 Figure 6 Jumper Block Pin out For serial concentrators that require a DSR signal the J6A2 jumper block must be configured as follows The DSR jumper in position 1 and 2 and the DCD jumper in position 1 and 2 An arrow directly next to the jumper block denotes pin 1 on the jumper See Figure 7 DSR to Pin 7 Figure 7 Jumper Clock Pin out For those server applications that require a DB9 type of serial connector an 8 pin RJ45 to DB9 adapter must be used The following table defines the pin out required for the adapter to provide RS232 support Table 3 Pin out required for an RS 232 support RJ45 Signal Abbreviation DB9 1 Request to Send ATS 7 2 Data Terminal Ready DTR 4 3 Transmitted Data TD 3 4 Signal Ground SGND 5 5 Ring Indicator RI 9 6 Received Data RD 2 7 DCD or
94. mode Access the DPC console features using the DPC console window menus and or toolbar Active when a connection is established through the LAN e Re direct mode Active when the server is running BIOS console redirection In this mode the DPC console launches a separate window The window operates as an ANSI terminal and communicates with the server through the port Character based commands you type in the DPC Viglen SX220 User Guide 71 Console go directly to the server and the DPC Console displays the text that you would normally see on the server console To use this mode you must configure the Console Redirection option of BIOS Setup for Re direct mode Enabling Console Redirection requires that the Boot Time Diagnostics Screen be Enabled in BIOS Setup If the redirection window does not display information the Console Redirection is either incorrectly configured or disabled the EMP is disabled in BIOS Setup or the server is in protected mode For DPC to function the server must NOT be in graphics mode If the DPC console fails to connect in EMP within 10 seconds and the server can operate in Re direct mode a prompt is displayed with the option to switch to Re direct mode Service Partition mode Entered when the server reboots from the service partition and the DPC Console has successfully connected to the server through a modem This mode allows running of DOS based programs that are stored on the service partition and tra
95. n information in the file Restore From File Displays a file dialog so you can choose a file containing configuration data to restore The CSR then reads the platform identification string from the file and compares it to a string retrieved from the BIOS on the server If the two do not match an error message is displayed and the restore operation aborts If they do match the add in restores the configuration data to the server It prompts you to reboot the server for the new settings to take effect BIOS passwords are stored in the file Restoring a configuration can make passwords change on a server Close Closes the CSR main window Help Displays help information The Area menu has the following options Help Update Use the loaded file to update the system If a file was not selected the system will prompt you for one Verify Compares the contents of the nonvolatile storage with the selected file If a file was not selected the system will prompt you for one You cannot verify the BIOS The Help menu has the following options Help Topics Displays help information about the System Update Add in About SU Displays System Update Add in version information Viglen SX220 User Guide 83 Recovery Agent If the BMC firmware remote update fails the server will reboot into the service partition and the recovery agent will attempt to finish the update The recovery agent is an executable file recover exe that exis
96. n integrating this chassis subassembly WARNING Do not attempt to modify or use the supplied AC power cord s if it is not the exact type required The power supply cords are the main disconnect device to mains AC power The socket outlet shall be installed near the equipment and shall be readily accessible 26 Viglen SX220 User Guide Warnings and Cautions These warnings and cautions apply whenever you remove the access cover to access components inside the server Only a technically qualified person should integrate and configure the server Before removing the access cover for any reason observe these safety guidelines e Turn off all peripheral devices connected to the server e Turn off the server by pressing the power button on the front of the chassis Then unplug the AC power cord from the chassis or wall outlet e Label and disconnect all peripheral cables and all telecommunication lines connected to I O connectors or ports on the back of the chassis e Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface when handling components WARNING The power button on the front panel DOES NOT turn off the AC power To remove power from server you must unplug the AC power cord s from the wall outlet or the chassis WARNING Hazardous electrical conditions may be present on power telephone and communication cables Tur
97. n off the server and disconnect the power cords telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result WARNING Do not open the power supply as there is risk of electric shock and burns from high voltage and rapid overheating Refer servicing of the power supply to qualified technical personnel Viglen SX220 User Guide 27 Installing the Server Board Installing the server board consists of the following steps e Removing the cover Riser cards and fan assembly e Mounting the server board in the chassis e Cabling the server board to the other chassis components e Adding processors and memory to the server board e Replacing riser cards fan assembly and the top cover Removing the Cover 1 While pressing the blue latch button A with your left thumb slide the top cover back using the heal of your right hand on the blue pad NOTE A non skid surface or a stop behind the chassis may be needed if attempting to remove the top cover on a flat surface 2 Set the cover aside and away from the immediate work area Figure 8 Removing the Cover Removing the Riser Cards 1 Grasp riser card A at both ends C of the EMI shield 28 Viglen SX220 User Guide Lift straight up and remove it from the chassis Insert your finger in the plastic loop on riser card B Pull straight up and remove it from the chassis Discard
98. nalyse the condition of the server Pages can be configured for the following events e Temperature Sensor out of range e Voltage Sensor out of range e Chassis Intrusion Security Violation e Power Supply Fault e BIOS Uncorrectable ECC error e BIOS POST Error Code e FRB Failures e Fatal NMI NMI from source other than Front Panel NMI or Uncorrectable ECC Error e Watchdog Timer reset power down or power cycle e System restart reboot e Fan failures Server Event Notifications The servers Local Response Agent can be configured to shut down a server broadcast messages make a local alarm beep send a page to an administrator and other actions Use the Platform Instrumentation Control tool to configure an LRA page See What is Platform Instrumentation for more information Using the Intel Server Control Console The Intel Server Control Console is a lightweight management console that provides basic server management functions It allows you to run Platform Instrumentation Control PIC Direct Platform Control DPC DMI Explorer and Client System Setup Utility The ISC Console will run by itself within a web browser or under Microsoft Management Console The ISC Console provides you with the ability to e Discover ISC servers e Discover management tools on discovered servers e Launch the management tools on the managed servers 116 Viglen SX220 User Guide Intel Server Control Console Main Screen T
99. nboard SCSI Submenu Features Feature Choices Description Onboard SCSI Enabled Enables or disables embedded legacy SCSI controller Disabled hardware Embedded LVD SCSI ROM Enabled Enables the device expansion ROM Disabled Onboard R IDE Submenu Table 16 Onboard R IDE Submenu Features Feature Choices Description Onboard R IDE Enabled If disabled the embedded R IDE device is turned off Disabled and the device resources are hidden from the system Onboard R IDE ROM Enabled If enabled initialises the embedded R IDE device Disabled expansion ROM Onboard Video Submenu Table 17 Onboard Video Submenu Features Feature Choices Description Onboard Video Enabled Enables the embedded video controller Disabled 62 Viglen SX220 User Guide Peripheral Configuration Submenu Table 18 Peripheral Configuration Submenu Features Feature Choices Description Serial Port 1 Address Disabled Used to configure the serial port address If console 3F8 redirection is used verify that the I O and IRQ are 2F8 identical to values configured in the Server Setup 3E8 menu 2E8 Serial Port 2 Address 4 Used to configure the interrupt for serial port 1 3 Serial Port 1 IRQ Disabled Used to configure the serial port address If console 3F8 redirection is used verify that the I O and IRQ are 2F8 identical to values configured in the Server S
100. nd password support options Within the PWA the user can either set or modify the current system passwords or update any of the various security options available To Set your Password 1 Click on your password button 2 Enter the password in the first field 3 Confirm the password by entering it again in the second field To Change or Clear your Password 1 Click on your password button 2 Enter the old password in the first field 3 Enter the new password in the second field or leave blank to clear 4 Confirm the password by entering it again in the second field or leave blank to clear 76 Viglen SX220 User Guide Admin Password Button The Admin Password button allows the user to set or change the administrative password used by both the SSU and the system BIOS Note that this option is not available if both an administrative and a user password are set on the on the system and only the user password has been provided upon starting the SSU All changes to the admin password take place immediately To Change or Clear the Administrator Password 1 Click on the Administrator password button 2 Enter the old password in the first field 3 Enter the new password in the second field or leave blank to clear 4 Confirm the password by entering it again in the second field or leave blank to clear User Password Button The User Password button allows the user to set or change the user password used
101. ndow OR Use the tab and arrow keys to highlight the desired button and press the spacebar or lt Enter gt OR Access the menu bar with the mouse or hot keys Alt underlined letter NOTE If you run the SSU from non writable media like a CD ROM these preferences will be lost when you exit the SSU Launching a Task It is possible to have many tasks open at the same time although some tasks may require complete control to avoid possible conflicts The tasks achieve complete control by keeping the task as the center of operation until you close the task window To launch a task In the SSU Main window double click on the task name under Available Tasks to display the main window for the selected task Viglen SX220 User Guide 75 OR e Highlight the task name and click on OK OR e Use the tab and arrow keys to highlight the desired button and press the spacebar or lt Enter gt MultiBoot Options Add in The Multi boot Add in MBA provides an interface for selecting Initial Program Load IPL devices Using the MBA the user can identify all IPL devices in the system and prioritise their boot order On power up the BIOS will sequentially attempt to boot from each device Under this window you can change the boot priority of a device 1 Select a device 2 Press the button to move it up in the list Press the button to move it down Password Add in The Password Add in PWA provides security a
102. nfigured Are all device drivers properly installed Are the configuration settings made in BIOS Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Is AC power available at the wall outlet Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list on the Intel Customer Support website Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly Checklist Q Does the system meet the minimum hardware requirements for the software See the software documentation Q Is the software an authorised copy If not get one unauthorised copies often do not work DO If you are running the software from a diskette is it a good copy Q If you are running the software from a CD ROM disk is the disk scratched or dirty Q If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Q
103. nsferring of files Running the DPC Console For more information about setting up and running the DPC Console see the document named ENUDPCUG pdf This document is in the Manuals SrvMgmt directory on the server software kit accompanying the SCB2 server board Using the System Setup Utility The System Setup Utility SSU is located on the SCB2 System Resource CD ROM shipped with the server board The SSU provides a graphical user interface GUI over an extensible framework for server configuration For the SCB2 systems the SSU framework supports the following functions and capabilities Allows configuration of Sever Management options Allows you to specify boot device order and system security options Permits viewing and clearing of the system s critical event log Allows troubleshooting of the server when the OS is not operational Allows you to view the system s Sensor Data Records and Field Replaceable Unit information 12 Viglen SX220 User Guide What You Need to Do You can run the SSU directly from the SCB2 Server Software Kit CD ROM by booting the server system to the CD and selecting Utilities or from a set of DOS diskettes If you choose to run the SSU from a set of DOS diskettes you must create the SSU diskettes from the SCB2 Resource CD ROM by booting to the CD ROM and selecting Create Diskettes Alternatively if you have a Windows based workstation you can insert the CD into that system and cre
104. nt Consoles are used in an enterprise wide environment to manage a complex organisation of networks They may include performance monitoring load balancing optimisation and traffic analysis HP OpenView NNM and CA Unicenter TNG are enterprise management consoles To use the ISC tool modules with an enterprise management console select the appropriate Integration Agent when you are installing the ISC software 112 Viglen SX220 User Guide OpenView The HP OpenView Network Node Manager Console automatically detects servers running the ISC Platform Instrumentation software ISC enabled servers display on the network map and an Intel Server Control applet is added as an option in the Tools menu Unicenter TNG Unicenter TNG automatically detects servers running the ISC Platform Instrumentation software if the ISC to discovery service is enabled The service can be started either from the Auto Discovery dialog or from the Windows NT Services applet The discovery service creates a new Intel Server Control object for each ISC enabled server The ISC objects display under ISC World View Connecting to a Remote Server There are several methods for connecting to a server for management A key to effective management is to configure your system with methods that will allow you to communicate with the server in conditions ranging from fully functional to powered off The available connections are e Telephone e Local Area Ne
105. o do the following operations 1 Examine any of the individual FRU inventory areas 2 Examine FRU inventory areas from a previously stored file 3 Save the FRU inventory areas to a file in either text The FRU Manager has the following menus File The File menu has the following options e Load View data from a previously saved FRU file e Save Saves the currently loaded FRU data to a file e Save As Saves the currently loaded FRU data to a file e Exit Quits the FRU Viewer Viglen SX220 User Guide 79 View The View menu has the following options e FRU Info Displays information about the FRU These fields are display only e All FRU Areas Displays the current FRU data from the BMC e By Device Type Brings up a popup menu that allows you to view only the data from a certain device type Settings The Settings menu has the following options e Display HEX Verbose Toggles between the Hex interpreted mode of displaying the FRU records e Output Text Binary Determines whether FRU data will be saved to the file as under File Save in binary format or verbose format Help The Help menu has the following option e About Displays the FRU Viewer version information 80 Viglen SX220 User Guide SDR Manager Add in The Sensor Data Record SDR Manager Add in component allows users to view sensor data records stored in the server management storage device of a server The add in allows users to perform the
106. onding to user commands NOTE Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all of them from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containin
107. ormation 84 Viglen SX220 User Guide Platform Event Manager Add in The Platform Event Manager PEM provides an interface for configuring Platform Event Paging PEP the Emergency Management Port EMP BMC LAN Configuration LAN and Platform Event Filtering PEF Platform Event Manager Window The PEM presents a main window to the user and supports several features see Figure 43 These features appear in additional detail in the following sections Note that each option included on the main window supports an accelerator key An underlined letter in the text listing the option in VGA mode indicates accelerator keys In text mode accelerator key letters appear highlighted rather than underlined Platform Event Manager H Configure PEP Configure LAN Configure EMP Figure 43 Platform Event Manager Main Window Buttons e Configure PEP Opens a new dialog that allows you to configure the Platform Event Paging features e Configure LAN Opens a new dialog that allows you to configure the BMC LAN Configuration features e Configure EMP Opens a new dialog that allows you to configure the Emergency Management Port features e Close Exits the Platform Event Manager and returns you to the AF e Help Displays help information Viglen SX220 User Guide 85 Platform Event Paging Dialog This dialog allows you to configure the Platform Event Paging features See Figure 44 EI Platform Event Paging PEP File Opt
108. orrupted BIOS update Firmware Update Utility Use to update BMC flash ROM or other firmware Hot Keys Use the keyboard s numeric pad to enter numbers and symbols Table 6 Hot Keys To do this Press these keys Clear memory and reload the operating system this is a system reset lt Ctrl Alt Del gt Enter the Adaptec SCSI Utility during POST lt Ctrl A gt SCSI model only Enter the Promise Technology IDE RAID Utility lt Ctrl F gt ATA model only Enter BIOS Setup during POST lt F2 gt Abort memory test during POST lt ESC gt Press while BIOS is updating memory size on screen Display a menu for selecting the boot device lt ESC gt Press anytime after memory check Viglen SX220 User Guide 57 To remove the splash screen lt ESC gt Power On Self Test POST Each time you turn on the system POST starts running POST checks the server board processor memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test The length of time needed to test memory depends on the amount of memory installed POST is stored in flash memory 1 Turn on your video monitor and server After a few seconds POST begins to run 2 After the memory test these screen prompts and messages appear Press lt F2 gt key if you want to run SETUP 3
109. ot that is 15 watts The cooling efficiency varies per slot therefore ensure that adequate cooling is available in the target slot especially in an expansion slot drawing more than 2 0 amperes Calculating Power Consumption The total combined wattage for the system configuration must be less than the output of your power supply Use the two worksheets in this section to calculate the power used by your server boards For current and voltage requirements of add in boards and peripherals see your vendor documents Viglen SX220 User Guide 139 Worksheet Calculating DC Power Usage 1 List the current for each board and device in the appropriate voltage level column 2 Add the currents in each column Then go to the next worksheet Table 43 Power Usage Worksheet 1 Current maximum at voltage level Device 3 3 V 5V 5 V Standby 12 V 12 V Server board 3 0 A 3 0 A 7A 0 0 A 0 0A Primary Processor Secondary Processor Memory six DIMMs Full Height PCI riser slot see note 1 PCI slot 1 PCI slot 2 PCI slot 3 Low Profile PCI riser slot see note 1 PCI slot 1 PCI slot 2 PCI slot 3 Server Board Current SUBTOTALS System Components see note 2 Total Current Note 1 Number of PCI cards depends on system and riser card configuration Note 2 List additional system device
110. our local Intel representative e FCC Class A Verification Radiated amp Conducted Emissions USA e ICES 003 Class A Radiated amp Conducted Emissions Canada e CISPR 22 Class A Radiated amp Conducted Emissions International e EN55022 Class A Radiated amp Conducted Emissions European Union e EN55024 Immunity European Union e CE EMC Directive 89 336 EEC European Union e GOST R 29216 91 Radiated amp Conducted Emissions Russia e GOST R 50628 95 Immunity Russia e VCCI Class A Radiated amp Conducted Emissions Japan 134 Viglen SX220 User Guide e AS NZS 3548 Class A Radiated amp Conducted Emissions Australia New Zealand e RRL Class A Radiated amp Conducted Emissions Korea e BSMI Class A Radiated amp Conducted Emissions Taiwan For questions related to the EMC performance of this product contact Viglen Technical Support Tel 020 8758 7000 Product Regulatory Compliance Markings This product is provided with the following Product Certification Markings e cURus Recognition Mark CE Mark e Russian GOST Mark Australian C Tick Mark Taiwan BSMI Certification Number 39021904 and BSMI EMC Warning Electromagnetic Compatibility Notices Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the
111. parated Figure 35 Removing the Rails A Outer rail B Middle rail C Inner rail D Finger tab on extension lock Attach Inside Rails to Chassis 1 Position an inside rail Figure 36 A along one side of the chassis with the finger tab facing outward and located closer to the rear of the chassis Align the holes C in the rail with the tabs D on the chassis and place the rail against the chassis Slide the rail as far as it will go toward the front of the chassis to engage the tabs Fasten the rail to the chassis using screw B In the same manner attach the other inside rail to the other side of the chassis 52 Viglen SX220 User Guide Figure 36 Attaching the Rails Inside rail 6 32 x 3 16 inch screw Attachment hole Attachment tab Attachment hole for cable manager available from others monu gt Attach Rail Brackets to Posts 1 Using two screws with washers Figure 38 A attach one nut bar B at the same height on the inside of each rack post Do not completely tighten the screws leave them loose enough to allow insertion of the brackets in the next step 2 Insert the slotted foot of a rail bracket between each nut bar and post 3 Align the face of the bracket foot with the inside edge of the rack post and firmly tighten the screws Figure 37 Attaching Rail Brackets to Post A 10 32 x 2 inch screw with washer B Nut bar C Washer Viglen SX220 User Guide 5
112. r PC SIMD Extensions add 70 new instructions enabling advanced imaging 3D streaming audio and video and speech recognition for an enhanced Internet experience Tualatin technology includes a smaller die size of 0 13 micron resulting in lower power consumption and lower heat output The Level2 cache on die has increased to 512K in size The combination of the Intel Pentium Ill processors MMX SIMD Tualatin technology and Viglen expertise make this a formidable computer This manual contains technical information about the Viglen SCB2 motherboard and other hardware components inside your computer If you are new to computers we recommend that you read the user guide first If you are an experienced computer user this manual should provide all the information you will need to perform simple upgrades and maintenance We hope that this manual is both readable and informative If you have any comments or suggestions about how we could improve the format then please fill out the form at the back of the manual and send it to us Above all we hope that you enjoy using your Viglen computer Viglen SX220 User Guide 5 2 Chassis Specification The SX220 system consists of the following major components The chassis and its subassemblies device bays and front bezel A slim line CD ROM drive amp Floppy Disk Drive The power supply The cooling system SCB2 Motherboard amp PCI riser cards The major component of the kit is the chassi
113. re You will be notified if the string is truncated The screen will show the string that was saved after a save operation is done Buttons e Save Allows you to save the configuration immediately e Close Allows you to close the Platform Event Paging dialog without saving changes If changes have been made you will be prompted to save changes before closing e Help Displays help information BMC LAN Configuration Dialog This dialog allows you to configure the BMC LAN Configuration features See Figure 45 Viglen SX220 User Guide 87 File BMC LAN Configuration IP Setup C Enable LAN Alerts OpHCP static Enter New Password Host IP Address 192168201 verify New Password Gateway IP Address 192 168 0 251 LAN Access Mode Subnet Mask Full Access B 299 299 90 SNMP Community String Alert IP Address public 192 26 0 ler Save Close Help _x_ Figure 45 BMC LAN Configuration Dialog The File menu has the following options Save Allows you to save the configuration immediately Close Allows you to close the BMC LAN Configuration dialog without saving changes If changes have been made you will be prompted to save changes before closing Options Menu The Options menu has the following options Enable LAN Alerts Allows you to enable or disable the BMC LAN Alerting features entirely A check will appear next to the menu item when it is enabled Clear LAN Password Allows you to clear th
114. reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 4 If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorised dealer for help Characters Are Distorted or Incorrect Check the following Q Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Q Are the video monitor signal and power cables properly installed Viglen SX220 User Guide 125 If the problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative or authorised dealer for help System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly system components could be damaged Check the following Is AC power available at the wall outlet Is the system power cord properly connected to the system and the wall outlet Did you press the power button Is the power on light lit Have any of the fan motors stopped use the server management subsystem to check the fan status Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the server board Are the power supply cables properly connected to the server board Are there any shorted wires cause
115. ring the COM port as Console Redirection set the flow control to XON XOFF or XON XOFF CD depending whether a modem is used Event Log Configuration Submenu Table 25 Event Log Configuration Submenu Features Feature Choices Description Clear All Event Logs No Setting this option to YES will clear the DMI event log Yes after a system reboot Event Logging Enabled When enabled all systems events are logged Disabled If enabled BIOS will detect and log events for system critical errors Critical Event Logging Enabled Critical errors are fatal to system operation These Disabled errors include PERR SERR ECC Memory errors and NMI Boot Menu Table 26 Boot Menu Features Feature Choices Description Quiet Boot Disabled Disabled displays normal POST messages Enabled Enabled displays OEM Logo instead of POST messages Enabling this option disables serial redirection Boot Device Priority Press lt Enter gt Enters submenu Hard Drive Press lt Enter gt Enters submenu Removable Devices Press lt Enter gt Enters submenu ATAPI CDROM Drives Press lt Enter gt Enters submenu Boot Device Priority Submenu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list 66 Viglen SX220 User Guide Table 27 Boot Device Priority Submen
116. ringing Viglen SX220 User Guide 63 Wake on LAN Disabled Legacy wake only Determines the action of the Enabled system when a LAN wake up event occurs Wake on PME Disabled Legacy wake only Determines the action of the Enabled system when a PCI Power Management Enable wake up event occurs Wake on RTC Alarm Disabled Legacy wake only Determines the action of the Enabled system when a RTC Alarm Wake up event occurs Security Menu You can make the following selections on the Security Menu itself Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Table 21 Security Menu Features Feature Choices Description User Password is Installed Informational Only Not Installed Administrator Password is Installed Informational Only Not Installed Set Administrative Press lt Enter gt When the lt Enter gt key is pressed a password prompt Password appears Press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on server board Set User Password Press lt Enter gt When the lt Enter gt key is pressed a password prompt appears Press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on server board User Access Level Limited Sets the User access level for various BIOS setup No Ac
117. ry initialisation after the keyboard controller BAT command test Write Command Byte 8042 The initialisation after the keyboard controller BAT command test is done The keyboard command byte will be written next 10h ott off Keyboard Init The keyboard controller command byte is written Next issuing the pin 23 and 24 blocking and unblocking commands 10h kora BAGA Disable and initialise 8259 iih Off Off Off A Detect Configuration Mode such as CMOS clear Chipset Initialisation before CMOS initialisation Continued 130 Viglen SX220 User Guide Table 41 POST Codes Continued Diagnostic LED Decoder G Green R Red A Amber Green R Red A Amber SS LSB Description ia NAGEA en Timer The 8254 timer test is over Starting the memory refresh Check Refresh Toggle The memory refresh line is toggling Checking the 15 second on off time next Setup Interrupt Vectors Reading the 8042 input port and disabling the 23h off off A G MEGAKEY Green PC feature next Making the BIOS code segment writable and performing any necessary configuration before initialising the interrupt vectors Before Vector Configuration is required before interrupt vector initialisation has completed Interrupt vector initialisation is about to begin Init interrupt Vectors Interrupt vector initialisation is done Lae Initialise SMM handler Initialise USB emulation es Validate NVRAM areas Restore from backup if corrupted
118. s It is important to become familiar with the chassis both externally and internally and the security features it provides Viglen SX220 User Guide Physical Specifications The SX220 chassis is designed as a 2U 19 Rackmount unit The server will be supplied complete with a pair of industry standard 19 Rails handles and all of the necessary nuts and bolts Table 1 Physical Specifications Specifications Height Width Rackmount Height 430 mm 2U Depth Weight 18 kg typical configuration Chassis Front Controls and Indicators The front panel controls and indicators are located behind the optional front bezel of the system as shown in Figure 1 You can access the panel and the system peripherals by grasping the bezel at its edges and gently pulling it towards you A B C D EF H G Figure 1 Chassis Front Controls and Indicators A Chassis handles F RJ 45 serial port PC to PC C HDD activity fault indicator H System controls D Flex bay seventh HDD or optional CDROM drive FDD module E Front panel indicator lights pO B Drive bay 1 inch G USB connectors 3 and 4 Tape drive bay Viglen SX220 User Guide 7 Front Panel Controls and Indicators KL MN 0 I Figure 2 Front Panel Controls and Indicators A NIC 1 activity LED Power sleep LED B NIC 2 activity LED J Power button C System status LED K FDD activity
119. s and associated currents 140 Viglen SX220 User Guide Worksheet Total Combined Power Used by the System 1 From the previous worksheet enter the total current for each column 2 Multiply the voltage by the total current to get the total wattage for each voltage level 3 Add the total wattage for each voltage level to arrive at a total combined power usage on the power supply Table 44 Power Usage Worksheet 2 Voltage level and total current VX A W Total Watts for each voltage level 43 3V X ____A wW G5V X ____A wW 5 V X A W 12 V X A W 12 V X A W W Total Combined Wattage Viglen SX220 User Guide 141 12 Appendix Contacting Viglen Viglen Technical Support Viglen s Internet Website The Viglen BBS service Viglen Service Centre Tel 020 8758 7050 Fax 020 8758 7097 E mail technical viglen co uk http www viglen co uk 020 8758 7095 Tel 020 8991 3582 Fax 020 8758 7085 E mail service viglen co uk Account Sales Call the department appropriate to your business sector Education Schools Corporate Public Sector E mail public viglen co uk Tel 020 8758 7170 Fax 020 8566 7105 E mail education viglen co uk Tel 020 8758 7027 Fax 020 8758 7417 E mail schools viglen co uk Tel 020 8758 7172 Fax 020 8566 8930 E mail corporate viglen co uk Tel 020 8758 7079 Fax 020 8566 893
120. s be very low but its immunity to RF energy and other types should be high The apparatus has to resist many real world phenomena such as static shocks and mains voltage transients Viglen s Environment laboratory To gain a CE mark the Viglen computer range has had to undergo many difficult tests to ensure it is Electromagnetically Compatible These are carried out in the in house Environment lab at Viglen Headquarters We have made every effort to guarantee that each computer leaving our factory complies fully to the correct standards To ensure the computer system maintains compliance throughout its functional life it is essential you follow these guidelines Install the system according to Viglen s instructions If you open up your Viglen System Keep internal cabling in place as supplied Ensure the lid is tightly secured afterwards Do not remove drive bay shields unless installing a CE marked peripheral in its place The clips or bumps around the lips of the case increase conductivity do not remove or damage Do not remove any ferrite rings from the L E D cables Only use your Viglen computer with CE marked peripherals This system has been tested in accordance with European standards for use in residential and light industrial areas this specifies a 10 meter testing radius for emissions and immunity If you do experience any adverse affects that you think might be related to your computer try moving it at least 10
121. s includes two 80 mm non hot swappable system fans for cooling the processor s hard drives and add in cards A third fan may be added in the center position to provide cooling redundancy for system components The system fans are mounted in a fan assembly located in the middle of the chassis to pull cooling air through the chassis The power supply contains a single fan for cooling Security To help prevent unauthorised access to the system s peripherals and control panel an optional key locked front bezel can be used The chassis also includes a preinstalled intrusion switch that can be monitored by server management software When the cover is opened a switch located on the front panel board transmits a signal to the Baseboard Management Controller BMC on the server board Through server management software the system can be programmed to respond to an intrusion by powering down or by locking the keyboard At the chassis level a variety of security options are provided Rack and Cabinet Mounting Options The SX220 chassis was designed to support 19 wide by up to 30 deep server cabinets The chassis comes equipped with a relay rack or cabinet mount kit that can be configured to support front mount or mid mount 2 post racks and 4 post cabinets Viglen also provides an optional sliding rail kit that is used to mount the chassis into a standard 19 by up to 30 deep EIS 310D compatible server cabinet For mounting in a regular
122. server cabinet the front mount brackets are attached to the front of the chassis and a set of rear support brackets are attached to the back end of the cabinet This evenly distributes the server to prevent the mounting rails on the cabinet from bending Caution should be used in using the front mount only option Even though the rail mount kit hardware was designed to support the weight 10 Viglen SX220 User Guide of the system some 2 post relay racks may not causing the racks to fail Only use relay racks that are specifically designed to support the weight and stresses of a 2 post front mount only chassis Optional Peripherals The SX220 server chassis provides six hard drive bays at the front of the chassis An optional seventh drive may be used in the flex bay All hard drive bays may be populated with a tray mounted 312 hard disk drive If a configuration requires the use of a floppy disk drive and CDROM drive Floppy CDROM module may be used in place of the seventh hard drive in the flex bay A tape drive bay is located below the flex bay Hot Swappable Hard Disk Drives The SX220 server chassis can support up to seven tray mounted SCA2 3 x 1 and Ultra2 Ultra160 hard disk drives A major feature of the hot swap bay is the backplane which powers down a drive when a failure is detected and reported to the SCSI bus When a new drive is inserted the power control waits a short time for the drive to become fully seated and
123. set Off G completed Writing the command byte and initialising the circular buffer Disable parity NMI The command byte was written and global data initialisation has completed Checking for a locked key next Verify RAM Size Checking for a memory size mismatch with CMOS RAM data next Check ATA Cable Type presence of ATAPI devices Ten on GG A Display IDE mass storage davoes Off G Display USB mass storage devices en R e OF G Repon the frst set of POST Emors To Eror Manager ash R G on Boot Password Check The password was checked Performing any required programming before Setup next Set Printer RS 232 Timeout Init FDD Devices Resetting the hard disk controller next 95h G Off A Lock out PS 2 keyboard mouse if unattended start is enabled 92h Off G R Option ROM Scan Init Boot Devices The adapter ROM had control and has now returned 98h A Off Off control to BIOS POST Performing any required processing after the option ROM returned control Continued 132 Viglen SX220 User Guide Table 41 POST Codes Continued Diagnostic LED Decoder Description G Green R Red A Amber Green R Red A Amber we ar 9Bh off Float Processor Initialise Performing any required initialisation before the coprocessor test next 9Eh A G G R Enable Interrupts 0 1 2 Checking the extended keyboard keyboard ID and NUM Lock key next Issuing the keyboard ID command next A2h R Off A Off
124. socket processor slot 3 Aligning the raised metal surfaces place the heat sink on top of the processor Install the heat sink clip with pin 1 inserted into slot 2 Viglen SX220 User Guide 37 Figure 18 Installing the Heatsink A Heat sink retention clip B Heat sin C Socket and processor CAUTION Use care when closing the locking lever do it slowly 11 Slowly close the locking lever A until it contacts tab B see Figure 19 38 Viglen SX220 User Guide Figure 19 Locking Heatsink Lever 12 Install the fan on the processor heat sink making sure that it is seated flat on the heatsink 13 Connect the fan to A if it is on the primary processor or to B if it is on the secondary processor i oy ea zu mm OD iM if CPU 1 Fan CPU 2 Fan Figure 20 Processor Fan Connectors Viglen SX220 User Guide 39 Install the Processor Terminator If you are installing only one processor you must install a terminator in the secondary processor socket A If you are installing two processors skip this section 1 Raise the locking bar B on the socket 2 Aligning the two corner marks on the terminator with the handle side of the socket C insert the terminator into the socket Lower the locking bar completely D Figure 21 Installing the Processor Terminator Memory Only PC 133 compliant SDRAM is supported by the SX220 server board Install from 128 MB to 6 GB of registered
125. splay a submenu lt Enter gt Leave a submenu or exit Setup lt Esc gt Reset to Setup defaults lt F9 gt Save and exit Setup lt F10 gt When you see this What it means An option is grayed out and not You cannot change or configure the option in that menu screen accessible for one of the following reasons e The option is auto configured or auto detected e The field is informational only e The field is password protected and is accessible only by the User or Administrator The rest of this section lists the features that are displayed onscreen after you press lt F2 gt to enter Setup Not all of the option choices are described because 1 a few are not user selectable but are displayed for your information and 2 many of the choices are relatively self explanatory Viglen SX220 User Guide 59 Main Menu You can make the following selections on the Main Menu itself Use the submenus for other selections Table 8 Main Menu Features Feature Choices Description System Time HH MM SS Sets the system time System Date MM DD YYYY Sets the system date Diskette A Disabled 1 44 1 25 MB Selects the diskette type Diskette B Disabled 1 44 1 25 MB Selects the diskette type Hard Disk Pre Delay Disabled 3 Seconds 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds Adds a delay before first access of the hard drive Primary Master lt
126. t Log amp Power Consumption Equipment Log Use the blank equipment log provided here to record information about your system You will need some of this information when you run the SSU Table 42 Equipment Log Item Manufacturer Name and Model Number Serial Number Date Installed System Server Board Primary Processor Speed and Cache Secondary Processor Speed and Cache Video Display Keyboard Mouse Diskette Drive A Diskette Drive B Tape Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Continued Viglen SX220 User Guide 137 Table 42 Equipment Log continued Item Manufacturer Name and Model Number Serial Number Date Installed 138 Viglen SX220 User Guide Current Usage NOTE Both processors pull power from 5V This may limit the number of drives and or add in cards you may install As an overall current usage limitation on the power supply do not exceed a combined power output of 195 watts for the 5 and 3 3 volt outputs The PCI slots on the server board are rated at a maximum of 5 amperes per slot The maximum power allowed for each slot is 20 watts at 5 volts The average current usage per slot should not exceed 3 0 amperes per sl
127. tance of about 10 inches 3 Fold the cable in half again and secure with electrical tape 4 Connect the cable to the tape drive see Figure 31 A and carefully route the folded and taped section on the chassis floor between the fan assembly C and the tape drive A 5 Connect the cable to the SCSI controller B on the full height PCI card Figure 31 Connecting to a Full Height PCI SCSI Controller 48 Viglen SX220 User Guide Connecting to a SCSI Controller on a Low Profile PCI Card 1 2 Obtain a SCSI cable with an unfolded length of 26 inches Flatten the cable and fold it in half for the full length leaving about 1 inch at each end see Figure 32 Fold the cable in half again and secure with electrical tape Connect the cable to the tape drive see Figure 33 A and carefully route the folded and taped section on the chassis floor between the fan assembly C and the tape drive A Connect the cable to the SCSI controller B on the low profile PCI card 19 inches 482 60 Figure 32 SCSI Cable Length Required Figure 33 Connecting to a half Height PCI SCSI Controller Installing a COM 1 port in the Rear I O Using a standard DH 10 to DB 9 COM cable you may install a COM 1 port in the opening provided in the rear I O see Figure 3 C on page 9 Connect the other end to the COM 1 serial port header on the server board see Figure 4 on page 13 Viglen SX220 User Guide 49 Installing the
128. tation on multiple servers and Console software on multiple clients PIC integrates into the enterprise and workgroup management consoles as well as into the Intel Server Control Console PIC relies on the management console to discover servers over the LAN It also forwards changes in the server state to the management consoles for appropriate alert handling What is Platform Instrumentation Platform Instrumentation consists of the server resident software used to monitor and control the server when the operating system is online The instrumentation retrieves data from the operating system as well as from the Platform Management Technology hardware firmware and BIOS and communicates with management tools with Desktop Management Interface 2 0 DMI 2 0 commands Platform Instrumentation also provides instrumentation data for the servers connected through the Intelligent Chassis Management Bus ICMB This allows PIC to use the Platform Instrumentation on one server to access the Platform Management Technology on another server chassis This is useful when the target server is not fully operational such as when the OS is down and cannot be reached directly by the PIC or when the target server is running an OS that is not supported by the Platform Instrumentation Any change in the server state generates a DMI indication A Local Response Agent responds by taking actions such as e Powering off the server e Resetting the server e Shutt
129. tdown Control online Applications are DMI Explorer running Operating System is running Inspect LAN Platform Instrumentation but the server is offline or Remedy Local Control otherwise malfunctioning Restart The server runs its BIOS Redirect Console POTS Direct Platform Control and Power On Self Test Boot Service Partition Client System Setup successfully Utility Remote Diagnostics The server is off hung or View history POTS Direct Platform Control won t boot Run hardware Remote Diagnostics diagnostics Standby power enabled Update drivers Examine state Restart Managing Remote Servers Server Management Basics The Intel Server Control components provide a means to communicate with managed server and to perform administrative tasks and troubleshooting from a remote client a 106 Viglen SX220 User Guide The next table shows the typical tasks that a system administrator might do They include normal system administration setting up system alerts so that an administrator is notified when something on the server needs attention and acting in response to alerts or errors Table 37 System Administrator Tasks Administer e Monitoring system status Tracking system history Managing system assets Configure sensor thresholds Configure alert actions Respond to alerts received from the managed server Configure Predictive Failure Notification Restoration Diagnosis Updating the system Configuration Repair
130. terrupts OS 2T does not DO Try reseating the add in adapter The add in adapter stopped working without apparent cause Q Try reseating the adapter first then try a different slot if necessary Q The network driver files may be corrupt or deleted Delete and then reinstall the drivers Viglen SX220 User Guide 127 oO Run the diagnostics Problems with Application Software If you have problems with application software do the following Q OOo oOo If rep Verify that the software is properly configured for the system See the software installation and operation documentation for instructions on setting up and using the software Try a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly Verify that the server board jumpers are set correctly See Chapter 5 If other software runs correctly on the system contact your vendor about the failing software the problem persists contact the software vendors customer service resentative for help Bootable CD ROM Is Not Detected Check the following O Is the BIOS set to allow the CD ROM to be the first bootable device O Check cable connections Q Verify CD is bootable in another known good CD ROM drive Especially if the CD is a copy 128 Viglen SX220 User Guide 9 Technical Reference Server Board Jumpers omg Hals af le m s ale 0000090005 or Ont EW
131. the upper and lower nibble then both red and green LEDs are lit resulting in an amber colour Likewise if both bits are clear then the red and green LEDs are off During the POST process each light sequence represents a specific Port 80 POST code If a system should hang during POST the Diagnostic LEDs will present the last test executed before the hang When reading the lights the LEDs should be observed from the back of the system The most significant bit MSB is the first LED on the left and the least significant bit LSB is the last LED on the right NOTE When comparing a diagnostic LED colour string from the baseboard to those listed in the diagnostic LED decoder in the following tables the LEDs on the baseboard should be referenced when viewed by looking into the system from the back Reading the LEDs from left to right the Hi bit is located on the left Table 41 POST Codes Diagnostic LED Decoder Post Code G Green R Red A Amber LSB 08h G Off Off Off Verify password Checksum Initialising the processors Set up processor registers Select least featured Ori on G G S ae as ine BSP j Hook before the keyboard BAT command is issued OCh Off Off Keyboard Controller Test The keyboard controller input buffer is free Next issuing the BAT command to the keyboard controller Description Init after Keyboard Test The keyboard controller BAT command result has been verified Next performing any necessa
132. tly 122 More Problem Solving Procedures 123 Monitoring POST 124 Specific Problems and Corrective Actions 124 Problems with Network 127 Problems with Application Software 128 Bootable CD ROM is not Detected 128 9 Technical Reference 129 Server Board Jumpers 129 Diagnostic LEDs 129 10 Regulatory amp Integration Information 134 Product Regulatory Compliance 134 Electromagnetic Compatibility Notices 135 Replacing the Backup Battery 136 11 Equipment Log amp Power Consumption 137 Equipment Log 137 Viglen SX220 User Guide Current Usage Calculating Power Consumption Worksheet Calculating DC Power Usage Worksheet Total Combined Power Used by the System 12 Appendix Contacting Viglen 13 Notes 14 Viglen EMC and the CE mark 15 Copyrights and Trademarks 16 Suggestions 139 139 140 141 142 142 143 146 147 148 4 Viglen SX220 User Guide 1 Overview Introduction This manual describes the Viglen SX220 system and the SCB2 motherboard The motherboard is the most important part of your computer It contains all of the CPU memory and graphics circuitry that makes the computer work The motherboard contains the very latest in CPU design the Intel Pentium Ill processors which include MMX Internet Streaming SIMD Extensions and Tualatin technology MMX technology adds a total of 57 instructions to the CPU all of which are designed to vastly improve both multimedia and communications on you
133. ts on the service partition Configuration Save Restore Add In Clicking on the Configuration Save Restore Add in CSR allows you to save configuration information from various sources to a file The CSR saves information from the following sources CMOS ESCD PCI records in non volatile storage Non volatile emergency management port EMP platform event paging PEP and Platform event filtering PEF settings Buttons Save To File Displays a file dialog so you can choose a filename and location The CSR then tries to save any non volatile configuration information it can to that file Data is saved from all sources There is no way to choose only certain pieces of configuration data to save The CSR also saves the platform type BIOS version and firmware version information in the file Restore From File Displays a file dialog so you can choose a file containing configuration data to restore The CSR then reads the platform identification string from the file and compares it to a string retrieved from the BIOS on the server If the two do not match an error message is displayed and the restore operation aborts If they do match the add in restores the configuration data to the server It prompts you to reboot the server for the new settings to take effect NOTE BIOS passwords are stored in the file Restoring a configuration can make passwords change on a server e Close Closes the CSR main window e Help Displays help inf
134. ts tests It provides a standard communication stack that can be used over a modem or a Serial port to provide remote control of the SSU diagnostics or any other compatible utility The Service Partition may also be used with a redirected text based console Once the utilities and the tests are completed on the Service Partition the system can be rebooted The BIOS reverts back to normal boot order after the reboot Remote Diagnostics Remote Diagnostics consists of Modular Test Architecture MTA diagnostic tests resident on the Service Partition The tests can be controlled via a menu maintained on the Service Partition and a text based console redirected to the client workstation DMI Explorer You can use DMI Explorer to view attribute values for each DMl compliant component and to manage third party DMI compliant components Viglen SX220 User Guide 111 The DMI Explorer can be installed as a tool available from the ISC Console Select Install DMI Explorer when you are installing the ISC software Management Consoles Server management tools such as Platform Instrumentation Control Direct Platform Control and the Client System Setup Utility run as components within a server management console Server management consoles provide the basic functions of establishing connections with remote systems displaying server or network status and launching the tool applications Server management consoles range from basic versions
135. tting boot device priority or setting system security options You can move the CMOS jumper on the system board from the default setting Protect CMOS memory to the Clear setting this will allow most system configurations to boot Changing Boot Device Priority Use this option to change the boot device priority temporarily permanently Adaptec SCS Select t Utility Use to configure or view the settings of the SCSI host adapters and onboard SCSI devices in the system Direct Platform Control DPC Console Use to access and monitor the server remotely System Setup Utility SSU And Client System Setup Utility CSSU Use for viewing and configuring server management options viewing the system event log SEL setting boot device priority or setting system security options The SSU can run either from the configuration software CD or from a set of bootable diskettes You can create the diskettes from the CD The CSSU is run from the service partition via the DPC console It provides the same functionality as the SSU but from a remote console Information entered via the SSU CSSU overrides information entered via BIOS Setup FRU SDR Load Utility Use to update the Field Replacement Unit FRU and Sensor Record SDR flash components NOTE You must run the FRU SDR Load utility whenever BMC is updated or if you change your processors BIOS Update Utility Use to update the BIOS or recover from a c
136. tton Bar click the Server gt Add menu selection 2 Choose a radio button for the IP label 3 Enter the full address of the desired server Wild card characters are not allowed For all IP addresses the range of values allowed for any IP address segment is between 0 and 255 118 Viglen SX220 User Guide 4 Click OK The ISC Console will test the specified server for all ISC registered tools If one or more of the tools is found then the server will be added to the server tree Delete Delete All You can manually delete a server from the ISC Console server tree To delete a server do the following steps 1 Select a server or multiple servers from the Windows NT Servers NetWare Servers UnixWare Servers or Servers of Unknown Type branch in the server tree 2 On the Button Bar click the Server gt Delete or Server gt Delete All menu selection 3 A confirmation dialog will be displayed Click lt OK gt ISC will delete the server s from the server tree To restore information about that server you must rediscover the server using Server gt Add or Server gt Discover View Menu Options Icon View List View Changes the format of the icons in the Tool Pane The Navigation Pane The Navigation pane shows a tree view of servers with management tools that have been discovered The tree view has expansion icons or appearing to the left The tree can be expanded to list managed servers or collapsed to h
137. tton Bar click the Server gt Discover menu selection 2 Enter the starting address and ending address to be discovered The starting address will default to the network subnet of the console machine starting at address 0 The ending range will default to the value 255 indicating that ISC will search the entire network subnet If you change the default address value enter the full IP address Wild card characters are not allowed For all IP addresses the range of values allowed for any IP address segment is between 0 and 255 3 Click lt OK gt The ISC Console will ping each server and test each server for all ISC registered tools If one or more of the tools is found then the server will be added to the server tree During the discovery process the status bar indicates ping status the number of servers found and the number of servers not responding Information on servers discovered by ISC is maintained across machine boots When the ISC Console is run servers discovered during previous sessions are displayed You do not have to run discovery every time the ISC Console is launched If any of the tools supported by the ISC Console are installed or removed from any managed server the ISC Console discovery process will need to be rerun to update the tool list for that server Add You can manually add a server with an IP address to the ISC Console server tree To add a server with an IP address do the following steps 1 On the Bu
138. twork LAN e Intelligent Chassis Management Bus ICMB e Local Direct The connection methods are described in the following paragraphs Telephone A telephone modem connection may be used to communicate with a managed server A telephone connection is particularly useful when the managed server is not communicating with the local area network such as when the server is hung or powered off Using a telephone line to connect to an unpowered server requires that a battery backed up management card be installed in the server From the Console With a modem installed in both the client console system and the remote server you can connect to the server using DPC or Client SSU Viglen SX220 User Guide 113 Using the modem connection via the Direct Platform Control DPC you can e Reset the remote server s power e Reboot the remote server using the service partition NOTE Direct Platform Control is an optional application that may not be installed on this system Look for the DPC icon in the right hand pane of the ISC Console To install DPC rerun the installation program on the ISC CD ROM From the Remote Server The remote server may be set up to send messages to your console via the telephone connection Setting Up a Telephone Connection Using a telephone connection requires e A modem on both the managed server and the client workstation e A server with on board emergency management features In order to use a tel
139. u Console Redirection Press lt Enter gt Enters Submenu Event Log Redirection Press lt Enter gt Enters Submenu Service Boot Enable If enabled server boots directly to System Disable Management Assert NMI on PERR Disabled If enabled PCI bus parity error PERR routes to NMI Enabled Assert NMI on SERR Disabled If enabled PCI bus system error SERR routes to Enabled NMI FRB 2 Policy Disable BSP Controls the policy of the FRB 2 timeout This option Do not Disable determines when the Boot Strap Processor BSP BSP should be disabled if an FRB 2 error occurs Retry 3 Times BMC IRQ Disabled Sets the BMC IRQ IRQ 5 IRQ 11 After Power Failure Stays Off Determines the mode of operation if a power loss Last State occurs Power On Temperature Sensor Disabled If enabled the system will not boot if the ambient Enabled system temperature is outside the range specified in the Sensor Data Record SDR POST Error Pause Disabled If enabled the system will wait for user intervention on Enabled critical POST errors Platform Event Filtering Disabled Enable Disable triggers for system sensor events Enabled inside the Baseboard Management Controller BMC Server Redirection Submenu Table 23 Server Redirection Submenu Features Feature Choices Description Board Part Number N A Information field only Board Serial Number N A Information
140. u Features Boot Priority Device Description 1 Boot Device Removable Attempts to boot from a removable media device 2 Boot Device Hard Drive Attempts to boot from a hard drive device 3 Boot Device Devices ATAPI CD Attempts to boot from an ATAPI CD ROM drive ROM Drive 4 Boot Device Intel Boot Agent Attempts to boot from a network when a network version 4 device controlled by a PXE compliant ROM is present in the system Hard Disk Submenu For options on this menu use the up or down arrow keys to select a device Press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Table 28 Hard Disk Submenu Features Feature Choices Description 1 Drive 1 or actual drive string Other bootable cards cover all the boot devices not reported to the system BIOS through BIOS Boot Specification mechanisms It may or may not be bootable and may not correspond to any device 2 Other bootable cards additional entries for each drive that has a PnP header Other bootable cards cover all the boot devices not reported to the system BIOS through BIOS Boot Specification mechanisms It may or may not be bootable and may not correspond to any device Removable Devices Submenu For options on this menu use the up or down arrow keys to select a device Table 29 Removable Devices Submenu Features Feature Choices D
141. ust always be at one end of the bus The device at the other end of the cable must also be terminated LVD devices generally do not have termination built in and need to have a termination source provided Non LVD devices generally are terminated through a jumper or resistor pack on the device itself IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard The controller has a connector located on the system board that supports a master and a slave device The device controls e PIO and DMA transfer modes e DMA 33 capable e Mode 4 timings e Transfer rates up to 33 MB s e Buffering for PCI IDE burst transfers e Master slave IDE mode e Up to two devices 16 Viglen SX220 User Guide Network Controller NOTE To ensure EMC product regulation compliance the system must be used with a shielded LAN cable The server board uses two Intel 82550PM Fast Ethernet Controllers and supports two 10Base T 100Base TX network subsystems The 82550 PM controller supports the following features e 32 bit PCI CardBus master interface e Integrated IEEE 802 3 10Base T and 100Base TX compatible PHY e IEEE 820 3u auto negotiation support e Chained memory structure similar to the 82559 82558 82557 and 82596 e Full duplex support at both 10 Mbps and 100 Mbps operation e Low power 3 3 V device e IP checksum off loading The SX220 server
142. ving changes If changes have been made you will be prompted to save changes before closing e Help Displays help information Platform Event Action Dialog These similar dialogs allow you to configure the Platform Event Action features for PEP and BLA See Figure 43 If an event is in the enabled listbox it will generate the appropriate action when it occurs If an event is in the disabled listbox it will not generate an action when it occurs Enable global action for events to generate actions This global flag is in the PEP or BLA dialogs as Enable PEP or Enable BLA checkboxes 90 Viglen SX220 User Guide Platform Event Paging Actions File Help Topics BMC LAN Alerting Actions Enabled BIOS POST Error FRB Failure Fan Failure Fatal NMI System Restart Power Supply Fault Temperature Sensor Voltage Sensor Watchdog Timer Reset Figure 46 Platform Event Action Dialog File Menu The File menu has the following options e Save Allows you to save the configuration immediately e Close Allows you to close the Platform Event Action dialog without saving changes If you have made changes you will be prompted to save changes before closing Help Topics Menu The Help Topics menu has the following options e Help Topics Displays help information Enabled Listbox Contains the active events Disabled Listbox Contains the events that are not active Viglen SX220 User Guide 91 Buttons
143. ving Problems chapter in this manual 58 Viglen SX220 User Guide Using BIOS Setup This section describes the BIOS Setup options Use Setup to change the server configuration defaults You can run Setup with or without an operating system being present Setup stores most of the configuration values in battery backed CMOS the rest of the values are stored in flash memory The values take effect when you boot the server POST uses these values to configure the hardware if the values and the actual hardware do not agree POST generates an error message You must then run Setup to specify the correct configuration Record you Setup Settings If the default values ever need to be restored after a CMOS clear for example you must run Setup again Referring to the worksheets could make your task easier If You Cannot Access BIOS Setup If the diskette drive is misconfigured so that you cannot access it to run a utility from a diskette you may need to clear CMOS memory You will need to open the server change a jumper setting use Setup to check and set diskette drive options and change the jumper back For a step by step procedure see Chapter 9 under the heading CMOS Jumper Setup Menu Table 7 Setup Menu To Press Get general help lt F1 gt or lt Alt H gt Move between menus gt Go to the previous item T Go to the next Item L Change the value of an item Or Select an item or di
144. vity time out period When the system is in secure mode Viglen SX220 User Guide 23 Disable writing to diskette Set a time out period so that keyboard and mouse input are not accepted Also screen can be blanked and writes to diskette can be inhibited Control access to using the SSU set supervisor password Control access The server can boot and run the operating system but mouse and keyboard input is not accepted until the user password is entered At boot time if a CD is detected in the CD ROM drive or a diskette in drive A the system prompts for a password When the password is entered the server boots from CD or diskette and disables the secure mode If there is no CD in the CD ROM drive or diskette in drive A the server boots from drive C and automatically goes into secure mode All enabled secure mode features go into effect at boot time To leave secure mode Enter the correct password s In secure mode the server will not boot from or write to a diskette unless a password is entered To write protect access to diskette whether the server is in secure mode or not use the Setup main menu Floppy Options and specify Floppy Access as read only Specify and enable an inactivity time out period of from 1 to 120 minutes If no keyboard or mouse action occurs for the specified period attempted keyboard and mouse input will not be accepted The monitor display will go blank and the diskette dr
145. warranties and licenses including but not limited to fitness for particular purpose merchantability not infringement of intellectual property or other rights of any third party or of Intel indemnity and all others The reader is advised that third parties may have intellectual property rights that may be relevant to this document and the technologies discussed herein and is advised to seek the advice of competent legal counsel without obligation to Intel The Intel Server Control product may contain design defects or errors known as errata that may cause the product to deviate from published specifications Currently characterised errata are available on request Third party brands and names are owned by their respective companies Copyright 1999 2000 Intel Corporation 104 Viglen SX220 User Guide About Intel Server Control NOTE This section describes the Intel Server Control ISC server management package Introducing Intel Server Control Intel Server Control ISC is a package that provides tools to manage remote servers The components of ISC are described in the following paragraphs Intel Server Control Components The following components are part of Intel Server Control Intel Server Control Console The Intel Server Control Console is a management console that provides basic server management functions It allows you to run Platform Instrumentation Control PIC Direct Platform Control DPC DMI Explorer
146. ws NT you may also use Platform Instrumentation Control to monitor server health configure alerts set thresholds and monitor the system logs Setting Up a Direct Connection The direct connection method is the same as the telephone modem method described previously Connect the managed server and the workstation client using a null modem serial cable Paging an Administrator Platform Event Paging PEP Platform Event Paging allows the managed server to alert a system administrator of critical system failures and state changes independent of the state of the operating system or server management software Platform Event Paging uses a numeric paging service via an external modem Platform Event Paging can generate pages during pre boot and post boot states all that is required is that the Baseboard Management Controller is functional and there is power to the system The managed server s BIOS setup provides a configuration for the paging string and event filters The paging string contains all the information to connect to the pager and the message to send The Platform Instrumentation Control tool also has a dialog for configuring the same paging string When notified by a page an administrator can use the server management tools to remotely view server health status system logs and current configuration reconfigure reset or power off on the server or execute off line diagnostics to Viglen SX220 User Guide 115 further a

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