Home

Intel SE7210TP1-E User's Manual

1. TP00518 Figure 6 Installing Memory Make sure the clips at either end of the DIMM socket s are pushed outward to the open position Holding the DIMM by the edges remove it from its anti static package Position the DIMM above the socket Align the small notch in the bottom edge of the DIMM with the keys in the socket see inset in Figure 6 Insert the bottom edge of the DIMM into the socket When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place Make sure the clips are firmly in place 10 Replace the server s cover and reconnect the AC power cord Removing DIMMs 20 To remove a DIMM follow these steps RADA M Pony S Observe the safety and ESD precautions at the beginning of this chapter Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the server s cover Gently spread the retaining clips at each end of the socket The DIMM pops out of the socket Hold the DIMM by the edges lift it away from the socket and store it in an anti static package Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets Replace the server s cover and reconnect the AC power cord Intel Server Board SE7210TP1 E User Guide Server Board Installa
2. Memory A minimum of one 128 MB Unbuffered ECC or non ECC DDR266 DDR333 or DDR400 compliant 184 pin DIMMs All memory components and DIMMs used with the server board SE7210TP1 E must comply with the DDR specifications For best performance and dual channel interleave operation a minimum of two DIMMs must be installed and the DIMMs must be populated as follows DIMMIA and DIMM 1B Populate these two sockets together first DIMM 2A and DIMM 2B Populate these sockets in addition to DIMM 1A and DIMM 2A if four DIMMs are to be used When four DIMMs are installed the system will use dual channel interleave For single channel memory a single DIMM can be installed in socket DIMM 1A For a complete list of supported memory DIMMs see the links under Additional Information and Software lt gt NOTES Although the server board architecture allows the user to mix various sizes of DIMMs between channels DIMMs must be identical within each bank To be fully compliant with all applicable DDR SDRAM memory specifications the board should be populated with DIMMs that support the Serial Presence Detect SPD data structure This allows the BIOS to read the SPD data and program the chipset to accurately configure memory settings for optimum performance If non SPD memory is installed the BIOS will attempt to correctly configure the memory settings but performance and reliability may be impacted or the DIMMs may not fun
3. A WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions A ADVARSEL 24 Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren Intel Server Board SE7210TP1 E User Guide Server Board Installations and Upgrades A ADVARSEL Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren A VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion A VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server s cover and locate the battery Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the scr
4. Memory size has decreased since the last boot If no memory was removed then memory may be bad Memory size has increased since the last boot If no memory was added there may be a problem with the system Memory size has changed since the last boot If no memory was added or removed then memory may be bad System did not find a device to boot A parity error occurred on an off board card This error is followed by an address continued 41 Troubleshooting BIOS Error Messages continued Error Message On Board Parity Error Parity Error NVRAM CMOS PASSWORD cleared by Jumper lt CTRL_N gt Pressed BIOS POST Beep Codes Explanation A parity error occurred in onboard memory This error is followed by an address A parity error occurred in onboard memory at an unknown address NVRAM CMOS and passwords have been cleared The system should be powered down and the jumper removed CMOS is ignored and NVRAM is cleared User must enter Setup The table below lists the POST error beep codes Prior to system video initialization the BIOS uses these beep codes to inform users of error conditions The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system Please note that not all error conditions are supported by BIOS beep codes Table 6 Beep Codes Number of Beeps Description Refresh failure gt 0 NI of B WO N AH O Parity cann
5. via AT amp T Mexico 001 800 628 8686 Guatemala 99 99 190 800 628 8686 via AT amp T Colombia 980 9 122 118 Venezuela 800 11 120 800 628 8686 via AT amp T Costa Rica 0 800 011 0395 Argentina 001 800 222 1001 800 628 8686 via AT amp T Panama 001 800 628 8686 Paraguay 008 11 800 628 8686 via AT amp T Chile 800 532 992 Peru 0 800 50000 800 628 8686 via AT amp T Miami 1 800 621 8423 Uruguay 000 410 800 628 8686 via AT amp T For an updated support contact list see http Awww support intel com support motherboards server SE7210TP1 E Intel Server Board SE7210TP1 E User Guide 48 Issue Report Form Intel Server Issue Report Form lt gt NOTE An on line automatic submission version of this form is available at http www support intel com support motherboards server SE7210TPI1 E For the fastest service please submit your form via the Internet Date Submitted Company Name Contact Name Email Address Intel Server Product Priority Critical Hot High Low Brief Problem Description Provide a brief description below See the last page for space to include a detailed problem description Board Chassis Information Baseboard Revision PBA DIMM Configuration Baseboard Serial Number DIMM1A MB CPU1 Speed Stepping Spec DIMM1A Vendor part number System BIOS Version DIMM1B MB HSC Firmware Version DIMM1B Vendor part number Chassis Model DIMM2A MB O intel SC5200 B
6. 32 Troubleshooting O OOOCODL m Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list See Additional Information and Software for links to the tested component lists Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source A CAUTION Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devices Disconnect each of device from the system except for the keyboard and the video monitor Make sure the system power cord is plu
7. M Front Panel USB Header N Aux Power Connector O Main Power Connector P Secondary IDE Connector Q Primary IDE Connector R Floppy Connector S Battery T Front Panel Connector U Hot Swap Backplane Header V SCSI LED Header W SATA A1 Connector X SATA A2 Connector Y Sys Fan Header 6 Z Sys Fan Header 5 AA Jumper Block BB Chassis Intrusion Header CC PCI X Slot 1 64 66 RAIDIOS DD PCI X Slot 2 64 66 EE PCI X Slot 3 64 66 FF PCI Slot 6 32 33 GG NIC 2 10 100 Mbit HH NIC 1 1 Gbit Il Video Connector JJ Serial A Connector KK Keyboard and Mouse LL USB Connectors Figure 2 Intel Server Board SE7210TP1 E Layout Intel Server Board SE7210TP1 E User Guide 13 Server Board Features Internal Component Connections 14 The connections you make depend on the chassis you are installing the board into and the components you are installing You may not need to make all of the connections shown in Figure 3 If your Server Board SE7210TP1 E is installed into the Server Chassis SC5250 E make sure the hard drive cage is installed before making your connections This is necessary because the hard drive cage contains one of the front system fans TP00507 Figure 3 Making Connections to the Server Board A CPU1 Fan Connector B 12V CPU Power Connector C System Fan Header 2 D System Fan Header 1 E Front USB Header F Auxiliary Power Connect
8. No Characters Appear on Screen Specific Problems and Corrective Actions This section provides possible solutions for these specific problems 34 Power light does not light No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light Hard disk drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD ROM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the following u Oooo m DOCO CODOD Did you press the power on button Is the system operating normally If so the power LED might be defective or the cable from the front panel to the server board might be loose Have you securely plugged the server AC power cord into the power supply Is the power supply correctly set to 110V or 235V depending on your power output Will other items plugged into the same power outlet function correctly Some ATX power supplies have a power switch on the back of the power supply next to the fan If your system as one is it turned on Remove all add in cares and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Ma
9. Server Installations and Upgrades Removing the Processor To remove the processor follow these instructions eS A eas ala a Observe the safety and ESD precautions at the beginning of this document Disconnect the processor fan cable Open the levers on the heat sink Disengage the retention mechanism hooks at the bottom of the heat sink Lift the heat sink from the processor Lift the processor lever Remove the processor Installing a PCI Card Peripherals and add in cards are not included in your system and must be purchased separately The PCI slots support full height add in cards or low profile PCI add in cards Ifa low profile card is installed in the standard full height riser card it must be equipped with a standard full height PCI mounting bracket 1 Remove the screw that attaches the PCI bracket shield to the rear of the chassis to remove the shield Retain the screw Insert the PCI card into the PCI slot Tipping it in the slot while installing it may damage the PCI card or slot Use the screw removed in step 1 to secure the PCI card to the chassis Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices
10. Set DMA Error FDC Failure HDC Failure Checking NVRAM Update OK Updated Failed Keyboard Error KB Interface Error Memory Size Decreased Memory Size Increased Memory Size Changed No Boot Device Available Off Board Parity Error Intel Server Board SE7210TP1 E User Guide Explanation An error occurred with Gate A20 when switching to protected mode during the memory test Could not read sector from corresponding drive Corresponding drive is not an ATAPI device Run Setup to make sure device is selected correctly No response from diskette drive The battery may be losing power Replace the battery soon The display type is different than what has been stored in CMOS Check Setup to make sure type is correct The CMOS checksum is incorrect CMOS memory may have been corrupted Run Setup to reset values CMOS values are not the same as the last boot These values have either been corrupted or the battery has failed The time and or date values stored in CMOS are invalid Run Setup to set correct values Error during read write test of DMA controller Error occurred trying to access diskette drive controller Error occurred trying to access hard disk controller NVRAM is being checked to see if it is valid NVRAM was invalid and has been updated NVRAM was invalid but was unable to be updated Error in the keyboard connection Make sure keyboard is connected properly Keyboard interface test failed
11. and press lt F2 gt when you see the message Press lt F2 gt Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program lt gt NOTE Do not skip step 2 You will need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive See Additional Information and Software for a link to the update software lt gt NOTE Review the instructions distributed with the upgrade utility before attempting a BIOS upgrade Review also any release notes in the release notes file that accompanies the new version of the BIOS The release notes may contain critical information regarding jumper settings specific fixes or other information to complete the upgrade 28 Intel Server Board SE7210TP1 E User Guide Server Utilities Creating a Bootable Diskette Use a DOS system to create the diskette as follows 1 2 4 Insert a diskette in diskette drive A At the C prompt for an unformatted diskette type format a s or for a diskette that is already formatted type sys a Press lt Enter gt Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgrade the BIOS 1 2 Insert the bootable diskette into the diskette drive While in the directory into which you downloaded the upgrade file s t
12. is incorrect a marginal power supply or other random component failures Q If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands 38 Intel Server Board SE7210TP1 E User Guide Troubleshooting lt gt NOTE Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord Devices are not Recognized under Device Manager Windows Operating System The Windows operating systems do not include all of the drivers for the Intel chipsets onboard NICs and other components See Additional Information and Software for a link to the current drivers and chipset files Hard Drive s are not Recognized Check the following Q Make sure the drive is not disabled in BIOS Setup Q Make sure the drive is connected correctly and that is plugged into the power supply Q Make sure the drive is compatible See Additional Information and Software for a link to the tested drives Q Make sure you have not exceeded the power budget for th
13. the system Q Unplug the AC power cord s from the server Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software not the server hardware Faulty equipment is unlikely especially if other software runs correctly Check the following Q Make sure the system meets the minimum hardware requirements for the software See the software documentation Q Make sure the software is properly installed and configured for the system See the software documentation Q Use only an authorized copy Unauthorized copies often do not work Q If you are running the software from a diskette CD ROM or DVD ROM try a different diskette Q Make sure the correct device drivers installed If the problems persist contact the software vendor s customer service representative Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure However they can also be caused by file corruption or changes to the software configuration Check the following Q If you are running the software from a diskette CD ROM or DVD ROM try a different diskette Q Uninstall and reinstall the software Make sure all necessary files are installed Q If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input
14. value This key scrolls through the values in the associated pick list without displaying the full list Change Value The plus key or the F6 function key is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like time and date If a pick list is displayed the Enter key will undo the pick list and allow another selection in the parent menu Exit The ESC key provides a mechanism for backing out of any field This key will undo the pressing of the Enter key When the ESC key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the ESC key is pressed in any submenu the parent menu is re entered When the ESC key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded Setup Defaults Pressing F9 causes the following to appear Setup Confirmation Load default configuration now Yes No If Yes is selected and the Enter key is pressed all Setup fi
15. C compliance testing For more information please contact your local Intel Representative See Error Hyperlink reference not valid for product Safety and EMC regulatory compliance information This is an FCC Class A device Integration of it into a Class B chassis does not result in a Class B device Intended Uses This product was evaluated for use in servers that will be installed in offices computer rooms and similar locations Other uses require further evaluation EMC Testing Before computer integration make sure that the chassis power supply and other modules have passed EMC testing using a server board with a microprocessor from the same family or higher and operating at the same or higher speed as the microprocessor used on this server board A Warnings System power on off The power button DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk driv
16. D button or user Server Management software to turn off the LED On No Fault Green Blink degraded Amber critical error or non recoverable Amber blink non critical Blinking Activity No action required On Fault See the POST code table LSB bit1 bit2 code Off Green MSB Amber Red Fan Pack Fault Warn on fan failure Front center board Amber On Fault CPU 1 amp 2 Fan Identify fan failure Front center board Amber On Fault Fault CPU 1 amp 2 Identify processor failure 1 behind processor Amber On Fault Fault socket 5v Standby Identify 5v standby Front left board Amber On 5v standby power on power on state Power LED Identify the power state Front Panel Green Off Power is off off or of the system S5 On Power on or SO Slow Blink Low power state S1 S3 40 Intel Server Board SE7210TP1 E User Guide Troubleshooting BIOS Error Messages When a recoverable error occurs during the POST the BIOS displays an error message describing the problem see Table 5 Table 5 BIOS Error Messages Error Message GA20 Error Pri Master HDD Error Pri Slave HDD Error Sec Master HDD Error Sec Slave HDD Error Pri Master Drive ATAPI Incompatible Pri Slave Drive ATAPI Incompatible Sec Master Drive ATAPI Incompatible Sec Slave Drive ATAPI Incompatible A Drive Error CMOS Battery Low CMOS Display Type Wrong CMOS Checksum Bad CMOS Settings Wrong CMOS Date Time Not
17. Intel Entry Server Board SE7210TP1 E User Guide Order Number C49109 002 Disclaimers Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datas
18. RA Sa ee enaa tata e aaea aaeeea 42 Table 7 BIOS Recovery Beep Codes sg 1csctereetiud cslactidnhote state eirn cierto 42 Table 8 Product Certification Markings 23 cs ceise0 caseivaes wan tnmnachigsateeciemennareee niet 45 1X Contents Server Board Features 1 Server Board Features This chapter briefly describes the main features of Intel Server Board SE7210TP1 E This chapter provides a photograph of the product a list of the server board features and diagrams showing the location of important components and connections on the server board This server board is available in two options The server board SE7210TP1 includes dual channel Serial ATA and dual channel Parallel ATA support RAID 0 and 1 support is provided for Serial ATA drives The server board SE7210TP1SCSI includes a single channel Ultra320 SCSI controller Adaptec AIC 7901 The Server Board SE7210TP1 E is shown in the following picture Figure 1 Intel Server Board SE7210TP1 E Intel Server Board SE7210TP1 E User Guide 11 Server Board Features Table 1 summarizes the major features of the server board Table 1 Server Board Features Feature Processors Memory Chipset I O Control Peripheral Interfaces LAN Expansion Capabilities Integrated Capabilities Fans BIOS 12 Description Support for an Intel Pentium 4 processor in an mPGA478 package with a 800 533 400 MHz system bus Four 184 pin DDR SDRAM Dual Inline Mem
19. an add in diskette controller make sure that Onboard Floppy is set to Disabled CD ROM Drive or DVD ROM Drive Activity Light Does Not Light Check the following u u 36 Are the CD ROM DVD ROM drive s power and signal cables properly installed Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Intel Server Board SE7210TP1 E User Guide Troubleshooting Cannot Connect to a Server Q Make sure the network cable is securely attached to the correct connector at the system back panel m Try a different network cable m Make sure you are using the correct and the current drivers See Additional Information and Software for a link to the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed If you are directly connecting two servers without a hub you will need a crossover cable Ooocoo Check the network controller LEDs next to the NIC connectors Problems with Network The server hangs when the drivers are loaded Q Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing
20. ase DIMM2A Vendor part number Redundant Power O Intel SC5250 E DIMM2B MB O Other Vendor Model DIMM2B Vendor part number 49 Intel Server Board SE7210TP1 E User Guide Issue Report Form Operating System Information Operating System Version Service Pack Peripheral Information Check each box below that is used and provide the requested information Peripheral Card Or Peripheral Description Driver I O Base FW Rev Revision Address P64 Segment B PCI X 64 66 O PcCtSlot 1 O PCI Slot2 O PCI Slot3 P32 Segment A PCI 32 33 O PCI Slot 6 Video O On Board Video O Add in Video NIC O On Board NIC1 1 0 Gb O On Board NIC2 10 100 Mb Hard Drive Information og IDE of drives installed Make Model Firmware Revision 0 SCSI of drives installed Make Model Firmware Revision og SATA of drives installed Make Model Firmware Revision Intel Server Board SE7210TP1 E User Guide 50 Issue Report Form Complete Problem Description In the space below provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found Please also include any details on troubleshooting already done 51 Intel Server Board SE7210TP1 E User Guide
21. ating properly it is an indication of possible system component failure Check the following m ODODO Ooo m m Is the power on light lit If not see Power Light Does Not Light If your system has LED lights for the fans is one or more of these LEDs lit Are any other front panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the both the front panel board and to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way Diskette Drive Activity Light Does Not Light Check the following m Ooo Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the BIOS setup to make sure that Onboard Floppy is set to Enabled If you are using
22. cation 0 eceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeneaeeeeeeneeeeeetenaees 15 Figure 5 Back Panel Connectors ssseeessseneesserrnoerrrertrtttesotrrnnnrtnnnttsrtrnsternnnrrnnnesreenneenn nnt 16 Fig e 6 Installing Memory asesinan ienn rea decent ace a a sony e apiapi 20 Figure 7 Installing the Processor in the Processor SOCKEt ccccceeeeteeeeteeeeteeeeeeeeeenees 21 Figure 8 Attaching the Heat Sink to the Processor c cccceeeeseeeeeeeeeeeeeeeeeneeeeteeeneeeetenaees 22 Figure 9 Attaching the Fan Heat Sink Clips to the Processor Socket ceeeeeeeeeeeenees 22 Figure 10 Attaching the Fan Heat Sink Clips to the Processor Socket cseeeeeeees 23 Figure 11 Connecting the Processor Fan Cable to the Processor Fan Connector 23 Figure 12 Replacing the BANGry xc ssc hece Sect ccsccks Gon sh seh nadviassncaesnetecedenaasata uattlccancas de deswedagetetees 25 Tables Table 1 Server Board Features isan secs eas ea ceeds Nasa vas ec gacages dace ssa oases 12 Table 2 Configuration Jumper TB ilietc oe ceccere se oles eee cnt ied ate ite el oe dda 15 Table 3 NIC TE Ss Sa ase ena ce ctea a OS artes Dod ea a aaa a 16 Table 4 Keyboard Command iiss ise catacctvaheanczopsnandedondwagareeyesddhatesxicnnnaeeevbenectaguanaens eadens 27 Table 5 BIOS Error MESSAGGS ac fc cceg eel ait ne sac celeenssiaat ce eaten gceemernceecdadee nay tennen tsere tens 41 Table 6 Beep CodeS siei ipoe aneen eE E ES
23. cedaeadg ss cigdadaeles desk mnceean Ganepdaitaatoekacatutictaceasaninetletuebitneds 44 Product Regulatory Compliance MarkingS ccccccccessscceeesssceeeeeeeceeeeeteneneeeeeeeneeeees 45 Electromagnetic Compatibility Notices wisicstscsiscsodtecsassseeenssssameeesseotecen senenentenssacesieessenentsueante 45 FGO USA iraa E nl geen ENE a E E 45 Industry Canada IGE S008 cccccckssedecensccseccseeaactentacicns cuanatennienecdenadiasiamneundtehieuis 46 Europe CE Declaration of Conformity sscs tsicscctcctasaseverienceeie detente edessietchems 46 Taiwan Declaration of Conformity ccicvssvivcdeereherevenseeronedussseenns aebinexnianindetconteawawcee nase 46 Korean RRL COmplianie isicicccccsassedencessctenencsantansxscesancateseentatvadeetnbessanestecssacndandseencaaas 47 Australia New Zealand gcc canarssacsccnertencekacensceideiaiasareveeisenencecugianngiduntioneixenuieaeceeemedteesd 47 Gonna HEIP a s aaae see aaae eee eee aaea Aaaa aane 48 Intel Server Issue Report FOrm ssssssssscssssssssssssssesesssssesssssseseeseessesseaseaes 49 viii Contents Figures Figure 1 Intel Server Board SE7210TP1 E cccccccsscscsssscsesscsesecsesecscsecsesececsusecsesecaesecaesees 11 Figure 2 Intel Server Board SE7210TP1 E Layout ccccceeeeeeeeeeeeeeceeeeeeeeeeeeeeensaeeeeseaes 13 Figure 3 Making Connections to the Server Board c cccecceeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeenaees 14 Figure 4 Configuration Jumper Lo
24. ction under the determined frequency For ECC functionality all installed DIMMs must be ECC If both ECC and non ECC DIMMs are used ECC will be disabled and will not function Power Supply A minimum of 450 Watts is required Your supply must provide a minimum of 1 2 A of 5 V standby current or the board will not boot Intel Server Board SE7210TP1 E User Guide 17 Server Board Features 18 Intel Server Board SE7210TP1 E User Guide Server Board Installations and Upgrades 2 Server Board Installations and Upgrades Before You Begin Before working with your server product pay close attention to the Safety Information at the beginning of this manual Tools and Supplies Needed Phillips cross head screwdriver 1 bit and 2 bit Needle nosed pliers Antistatic wrist strap and conductive foam pad recommended Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM1A DIMM2A DIMM 1B and DIMM2B starting from the inside of the board DIMM1A is the socket closest to the processor socket Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord 4 Remove the chassis cover and locate the DIMM sockets see Figure 6 Intel Server Board SE7210TP1 E User Guide 19 Server Installations and Upgrades
25. e server See Additional Information and Software for a link to software to check your power budget Q If using SCSI drives verify that each SCSI ID number is unique on the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives Q If using IDE drives verify that the master slave settings are set correctly See your drive documentation for details on setting the master slave settings Q If using a RAID configuration with SCSI or SATA drives make sure the RAID card is installed correctly Bootable CD ROM Is Not Detected Check the following m Make sure the BIOS is configured to allow the CD ROM to be the first bootable device Intel Server Board SE7210TP1 E User Guide 39 Troubleshooting LED Information The Intel Server Board SE7210TP1 E includes LEDs that can aid in troubleshooting your system A table of these LEDs with a description of their use is listed below LED Name ID System fault IDE activity Memory fault 1 6 POST code 1 4 Function Aid in server identification from the back panel Visible fault warning Front panel Identify failing memory module Display boot 80 POST Location Front Panel and board rear left corner Front panel and board rear left corner Front panel and board left side DIMM end front of board Left rear of board Color Blue Green or Amber Green Amber Each LED can be Correction Press ID LE
26. e system will reset automatically when the BIOS update process is completed Remove the diskette from the diskette drive Check to make sure the BIOS version displayed during POST is the new version as the system reboots Enter Setup by pressing the F2 key during boot In Setup press the F9 and lt Enter gt to set the parameters back to default values Re enter the values you wrote down at the beginning of this process Press F10 and lt Enter gt to exit BIOS Setup and Save Changes Intel Server Board SE7210TP1 E User Guide 29 Server Utilities 10 If you do not set the CMOS values back to defaults using the F9 key the system may function erratically lt gt NOTE You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup Changing the BIOS Language You can use the BIOS upgrade utility to change the language the BIOS uses for messages and the Setup program Use a bootable diskette containing the Intel flash utility and language files 1 Boot the computer with the bootable diskette in drive A The BIOS upgrade utility screen appears Select Update Flash Memory From a File Select Update Language Set Press lt Enter gt Select drive A and use the arrow keys to select the correct 1ng file Press lt Enter gt PO When the utility asks for conf
27. e will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible for ensuring compliance of the modified product Only peripherals computer input output devices terminals printers etc that comply with FCC Class A or B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception Industry Canada ICES 003 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard enti
28. ecome corrupted These pins should be jumpered on 13 14 for normal operation Intel Server Board SE7210TP1 E User Guide 15 Server Board Features Back Panel Connectors ngii oO eppo LIL A B c D E TP00508 USB 1 2 3 Keyboard mouse Serial port A Video NIC1 1Gbit NIC2 10 100 Mbit mMO0OD gt Figure 5 Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information Table 3 NIC LEDs NIC LED Color LED State Description NIC2 10 100 Mbit 10 Mbps connection if right LED is on Left LED p f rig Solid Green 100 Mbps connection Network connection in place On i Transmit receive activity NIC1 Gigabit No network connection Left LED Network connection in place Transmit receive activity 10 Mbps connection if left LED is on or blinking Solid Amber Amber 100 Mbps connection E Green 1000 Mbps connection Right LED Right LED 16 Intel Server Board SE7210TP1 E User Guide Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage your system must meet the requirements outlined below For a list of qualified components see the links under Additional Information and Software Processor A minimum of one 2 0 GHz Intel Pentium 4 processor with 512KB cache support is required For a complete list of supported processors see the links under Additional Information and Software
29. ect the AC power power up the system When the system begins beeping power it down and disconnect the AC power Return the CMOS Clear jumper to the original location covering pins 1 and 2 Close the server chassis reconnect the AC power and power up the system Intel Server Board SE7210TP1 E User Guide 31 Troubleshooting 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure you are using the latest firmware and files Firmware upgrades include updates for BIOS the mini baseboard management controller mBMC and the hot swap controller HSC See Additional Information and Software for a link to the software updates In addition to the server firmware and files also update any drivers used for components you have installed in your system such as video drivers network drivers and SCSI drivers Intel provides a package called the Platform Confidence Test that may help with your diagnostics See Additional Information and Software for a link to this software If you are unable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below To do this Press Soft boot reset to clear the system memory and reload the operating system lt Ctrl Alt Del gt Clea
30. een populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them If you are using an add in video controller board do the following Poe oa Verify that the video works using the onboard video controller Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters Are Distorted or Incorrect Check the following m Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installed Does this video monitor work correctly if plugged into a different system Intel Server Board SE7210TP1 E User Guide 35 Troubleshooting System Cooling Fans Do Not Rotate Properly If the system cooling fans are not oper
31. egulatory Compliance Markings This product is marked with the following Product Certification Markings Table 8 Product Certification Markings UL Recognition Mark TAL C US CE Mark Russian GOST Mark G Australian C Tick Mark BSMI DOC Marking BSMI EMC Warning Zz s A ia 7E ARAAV Ba ae m TEETER IER te BS TRESS AGATE gt ERRAT FAES ERR is BAR RRL MIC Mark Electromagnetic Compatibility Notices FCC USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 1 800 628 8686 Intel Server Board SE7210TP1 E User Guide 45 Regulatory and Compliance Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interferenc
32. elds are set to their default values If No is selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values Save and Exit Pressing F10 causes the following message to appear Setup Confirmation Save Configuration changes and exit now Yes NO If Yes is selected and the Enter key is pressed all changes are saved and Setup is exited If No is selected and the Enter key is pressed or the ESC key is pressed the user is returned to where they were before F10 was pressed without affecting any existing values Intel Server Board SE7210TP1 E User Guide 27 Server Utilities Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory The code and data in the upgrade file include the following On board BIOS ATA 100 RAID BIOS and PXE option ROMs for the devices that are embedded on the system board The Setup Utility The System BIOS Preparing for the Upgrade The steps below explain how to prepare to upgrade the BIOS including how to Record the current BIOS settings Obtain the upgrade utility Prepare a bootable diskette for the utility In the unlikely event that a BIOS error occurs during the BIOS update process see Recovering the BIOS for instructions on performing a BIOS recovery Recording the Current BIOS Settings 1 Boot the computer
33. es boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Safety Information vi Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the stake pins on the board Safety Cautions Read all caution and safety statements in thi
34. escecctcinucdenenasneetentnitencetsiueieceetaiabiauneatentnesanesetecnieiacts 37 Problems with NetworK nssssssssssssrsssrsnnssssseesenenesnersrrrrnrnnnnrtrrrrrrnnnnnnentnnananeaneeeennn 37 System Boots when Installing PCI Card sssssessssnrnssssrnneernrersserrnsrrrrnnnrrrnrnssrrrnnerrenne 38 Problems with Newly Installed Application Software cceccsseeeeeseeeeeeeeeeeeeeeeeneeees 38 Problems with Application Software that Ran Correctly Earlier cccccccceesseees 38 Devices are not Recognized under Device Manager Windows Operating System 39 Hard Drive s are not RECOGNIZED visiccideicrcesicstacentixelensiss icin icaeneedeeeeemeeneasaeaenenene 39 Bootable CD ROM Is Not Detected cccccceeesccceeeeeneceeeeesaeeeeeeeaaeeeseeeeeeeeeeneaaeeees 39 LED Informatio sisii ninani aaae A EA AAA a peveateecacietanteeace 40 BIOS Err r Mess gES iior a ea a eee eee ee T 41 BIOS POST Beep CodeS ircirensesiiarinn ina E E AE E E EE 42 BIOS Recovery Beep Codes cccccceccecceeeeeeeeeeeeeeeeeeeeeeaaaeeeeenaaaeeesseaaeeesteneeeeeeeeeaaeeees 42 Regulatory and Compliance Information ccccccesssssseseeeeeeeeeeeeeseessenenees 44 Product Regulatory Compliance siiiecusscaveasextasaeaienssieaevsoveacay evens ca besnetenarexeoemneantecnenmaveacnaneeles 44 Product Safety COmplianiGe iss catesiteon canes searadcnssecetinsdcinacacesceannessoseteicvcbesrauganseeacs osateads 44 Product EMC Compliance sca e
35. ewdriver to lift the battery 6 Remove the battery from its socket m oeo po pa gm TP00511 Figure 12 Replacing the Battery Intel Server Board SE7210TP1 E User Guide 25 Server Installations and Upgrades 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 9 Close the chassis 10 Run Setup to restore the configuration settings to the RTC 26 Intel Server Board SE7210TP1 E User Guide Server Utilities 3 Server Utilities BIOS Setup Table 4 Press lt F1 gt F5 F6 lt Enter gt lt Esc gt lt F9 gt lt F10 gt Keyboard Commands Description Help Pressing F1 on any menu invokes the general Help window The left and right arrow keys are used to move between the major menu pages The keys have no affect if a submenu or pick list is displayed Select Item up The up arrow is used to select the previous value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Select Item down The down arrow is used to select the next value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Change Value The minus key or the F5 function key is used to change the value of the current item to the previous
36. gged into a properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive If the power LED does light attempt to boot from a floppy diskette or from a CD ROM disk Turn on the system If the power LED does not light see Power Light Does Not Light Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following m m Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light If system LEDs are illuminated see LED Information for a description of the light and steps to take to correct the problem Intel Server Board SE7210TP1 E User Guide 33 Troubleshooting Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see
37. heets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2003 2004 Intel Corporation All Rights Reserved Preface Preface About this Manual Thank you for purchasing and using the Intel Entry Server Board SE7210TP1 E This manual is written for system technicians who are responsible for troubleshooting upgrading and repairing this server board This document provides a brief overview of the features of the board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Entry Server Board SE7210TPI1 E For the latest version of this manual refer to http www support intel com support motherboards server SE7210TP1 E Manual Organization Chapter 1 provides a brief overview of the Server Board SE7210TP1 E In this chapter you will find a list of the server board features photos of the product and product diagrams to help you iden
38. interrupts Diagnostics pass but the connection fails Q Make sure the network cable is securely attached Q Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed Q Make sure the cable is connected to the port from the onboard network controller Q Make sure your BIOS is current See Additional Information and Software for a link to the current version Q Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts QO Try reseating the add in adapter The add in adapter stopped working without apparent cause Q Try reseating the adapter first then try a different slot if necessary Q The network driver files may be corrupt or deleted Delete and then reinstall the drivers Q Run the diagnostics Intel Server Board SE7210TP1 E User Guide 37 Troubleshooting System Boots when Installing PCI Card System Server Management features require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to the command the system to boot Before installing a PCI card you should always Q Turn off the server power by using the power button on the front of
39. ion for Intel products see http www support intel com support motherboards server SE7210TP1 E compat htm iii Preface Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server board go to this link to find the information below http www support intel com support motherboards server SE7210TP1 E index htm In depth technical information about this product including BIOS settings and chipset information in the Intel Server Board SE7210TP1 E Technical Product Specification The latest product information Accessories or other Intel server products Hardware peripheral boards adapter cards and operating systems that have been tested with this product Chassis that have been tested with this product Processors that have been tested with this product DIMMs that have been tested with this product Power budget for this product Software to manage your Intel Server Diagnostics testing software Firmware and BIOS updates System drivers Safety Information Safety Information Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions Emissions Disclaimer To ensure EMC compliance with your local regional rules and regulations the final configuration of your end system product may require additional EM
40. irmation that you want to flash the new language into memory select Continue with Programming Press lt Enter gt 6 When the utility displays the message upgrade is complete remove the diskette Press lt Enter gt 7 The computer will reboot and the changes will take effect Recovering the BIOS In the rare event that the BIOS becomes damaged a recovery process needs to be followed to return the system to service Two methods are available to recover the BIOS automatically with the crisis recovery diskette and manually by moving a jumper on the system board These methods are described below lt gt NOTE BIOS recovery is the mode of last resort used only when the main system BIOS will not come up Manually Recovering the BIOS 30 A BIOS recovery can be manually initiated This option would be used only when the BIOS is corrupt but the ROM checksum error does not occur during POST To manually initiate a BIOS recovery use the following steps 1 Power down and uplug the system from the AC power source 2 Move the recovery jumper at J1D1 from pins 13 and 14 to cover pins 14 and 15 3 Insert a bootable diskette containing the file AMIBOOT ROM into the A diskette drive 4 Plug the system into the AC power source and power it on Intel Server Board SE7210TP1 E User Guide Server Utilities O OTN A blue screen will be displayed and the recovery process will automatically run The system will continue to beep thro
41. ke sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short Intel Server Board SE7210TP1 E User Guide Troubleshooting No Characters Appear on Screen Check the following m m DOODO D Oooocoo Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cares and see if the video returns If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have b
42. l Server Board SE7210TP1 E User Guide 21 Server Installations and Upgrades 5 If there is no thermal interface material on the bottom of the heat sink use the enclosed syringe and apply the thermal interface material to the top of the processor 6 Place the fan heat sink on top of the processor TP00520 Figure 8 Attaching the Heat Sink to the Processor 7 Fully open the levers at the top of the heat sink as shown by letter A in Figure 9 8 With the levers in their fully opened position push down firmly to secure the retention mechanism clips represented by letter B in Figure 9 TP00521 Figure 9 Attaching the Fan Heat Sink Clips to the Processor Socket 22 Intel Server Board SE7210TP1 E User Guide Server Board Installations and Upgrades 9 Firmly push the levers closed It may be necessary to exert pressure to close the levers See Figure 10 TP00522 Figure 10 Attaching the Fan Heat Sink Clips to the Processor Socket 10 Connect the processor fan cable to the processor fan connector See Figure 11 TP00523 Figure 11 Connecting the Processor Fan Cable to the Processor Fan Connector Intel Server Board SE7210TP1 E User Guide 23
43. ments UL 1950 CSA 950 US Canada EN 60 950 European Union JEC60 950 International CE Low Voltage Directive 73 23 EEC European Union EMKO TSE 74 SEC 207 94 Nordics GOST R 50377 92 Russia Product EMC Compliance The Server Board SE7210TP1 E has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed a compatible Intel host system For information on compatible host system s refer to Intel s Server Builder Web site or contact your local Intel representative FCC Class A Verification Radiated amp Conducted Emissions USA ICES 003 Class A Radiated amp Conducted Emissions Canada CISPR 22 3 Edition Class A Radiated amp Conducted Emissions International EN55022 Class A Radiated amp Conducted Emissions European Union EN55024 immunity European Union CE EMC Directive 89 336 EEC European Union VCCI Class A Radiated amp Conducted Emissions Japan AS NZS 3548 Class A Radiated amp Conducted Emissions Australia New Zealand RRL Class A Radiated amp Conducted Emissions Korea BSMI CNS13438 Class A Radiated amp Conducted Emissions Taiwan GOST R 29216 91 Class A Radiated amp Conducted Emissions Russia GOST R 50628 95 Immunity Russia Intel Server Board SE7210TP1 E User Guide 44 Regulatory and Compliance Information Product R
44. nt PCI buses one 32 bit 33 MHz 5 V one 64 bit 66 MHz 5V with four bus connectors Three PCI X 64 bit PCI slots One 32 bit PCI slot Integrated 2D 3D graphics controller ATI Rage XL Video Controller with 8 MB of SDRAM Single channel Ultra 320 SCSI controller only available on server board SE7210TP1SCSI Adaptec AIC 7901 Support for up to six system fans and one processor fan Intel AMI BIOS with support for Advanced Configuration and Power Interface ACPI 8 megabit symmetrical flash memory Support for SMBIOS continued Intel Server Board SE7210TP1 E User Guide Server Board Features Server Board Features continued Power Management Support for ACPI Server Management Controller mBMC Suspend to RAM STR Wake on USB PCI RS 232 PS 2 LAN and front panel Intel Server Management 5 8 support via mini Baseboard Management Server Board Connector and Component Locations B D AJC E F LL ma KK 688 D 7 H E l JJ fi J p eT oK E a L HH L M ect N a 0 FF CO P Eoo o o E Q LC R He s l EE T DD cc HU BB tH V AA ZY X TP00507 A Serial B Header B CPU Fan Header C Sys Fan Header 3 D 12 V CPU Power Connector E Sys Fan Header 4 F Processor Socket G DIMM 2B Socket H DIMM 2A Socket l DIMM 1B Socket J DIMM 1A Socket K Sys Fan Header 1 L Sys Fan Header 2
45. nunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 32 Resetting the System area aad ee rns eed a cence eG gate eee eee eee 32 Problems following Initial System Installation 0 0 0 ceecceceeeeeeeeceeeeesceeeeeesaeeeeeessaeeeeeeeaees 32 First Steps GiOCKlISts sadccccsaszecdexccaandecencannasensavvatsncegadecotaicesdntaasascscidensay casaeeeassaacdavesemncaaa 32 Hardware Diagnostic Testing xic ccitecesisecncasttnaicceatderet ban ete eases an cenanteneiaanea cou tucenteeedacstgmede 33 Verifying Proper Operation of Key System Lights cccceeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeees 33 Confirming Loading of the Operating System ccccceecceeeeeesneeeeeeeseeeeeeeeeeeeeeeaes 34 Specific Problems and Corrective Actions ccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeteaaeeeesteaaeeeeees 34 Power Light Does Not IOI ass cscencrseseerasressasadaatia cctteagraaserecust aeamunasdecetianeieniasmenerttere 34 No Characters Appear on Screen wisccsi css ssn dete secceesteinerPeeenesereariedtemieaiems 35 Characters Are Distorted or INCOM GCtcccicccsseecccssssseecensiees ctnessincas enced ixnndereismmenn meeeeroone 35 System Cooling Fans Do Not Rotate Properly c ccceeceeeeeeeeeeeneeeeeeeeeeeeteeeeeeeeeeeenees 36 Diskette Drive Activity Light Does Not Light eee ceeeeeeeeeeeeeeseseeeeeeeeeeeeeeeeaaaaees 36 vii Contents CD ROM Drive or DVD ROM Drive Activity Light Does Not Light 36 Cannot Connect to a Server vecesscresc
46. oduct has been marked with the C Tick mark to illustrate compliance Intel Server Board SE7210TP1 E User Guide 47 Getting Help Getting Help World Wide Web http www support intel com support motherboards server SE7210TP1 E Telephone All calls are billed US 25 00 per incident levied in local currency at the applicable credit card exchange rate plus applicable taxes Intel reserves the right to change the pricing for telephone support at any time without notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet In U S and Canada 1 800 404 2284 In Europe UK 0870 6072439 Finland 9 693 79297 France 01 41 918529 Denmark 38 487077 Germany 069 9509 6099 Norway 23 1620 50 Italy 02 696 33276 Sweden 08 445 1251 Spain 91 377 8166 Holland 020 487 4562 In Asia Pacific region Australia 1800 649931 Indonesian 001 803 65 7249 Hong Kong 852 2 844 4456 Malaysia 1 800 80 1390 Korea 822 767 2595 New Zealand 0800 444 365 PRC 800 820 1100 Pakistan 632 6368415 IDD via Philippines Singapore 65 213 1311 Philippines 1 800 1 651 0117 Taiwan 2 2545 1640 Thailand 1 800 6310003 India 000651 7 830 3634 Vietnam 632 6368416 IDD via Philippines In Japan 0120 868686 Domestic 81 298 47 0800 outside country In Latin America Brazil 0021 081 1 408 5540 Ecuador 999 119 800 628 8686
47. or G Main Power Connector H Floppy Connector Front Panel Connector J Hot swap Backplane Headers K HDD LED L SATA Port A1 M SATA Port A2 N System Fan Header 6 O System Fan Header 5 P Chassis Intrusion Header Q IDE Connectors R System Fan Header 4 S System Fan Header 3 T Serial B Header Intel Server Board SE7210TP1 E User Guide Server Board Features Configuration Jumpers J1D1 151413 1110 9 765 321 I o O e o Oe o Ge om C Cy co OO TP00630 Figure 4 Configuration Jumper Location Table 2 Configuration Jumper J1D1 Jumper Name Pins What happens at system reset CMOS clear 2 3 If these pins are jumpered the CMOS settings will be cleared on the next reset These pins should be jumpered on 1 2 for normal operation Password Clear 6 7 If these pins are jumpered administrator and user passwords will be cleared on the next reset These pins should be jumpered on 5 6 for normal operation BIOS Flash 11 12 If these pins are jumpered it is possible to update the BIOS Boot Block code Write Protect These pins should be jumpered on 10 11 for normal operation and for normal BIOS operational updates BIOS Recovery 14 15 If these pins are jumpered the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This jumper is typically only used when the BIOS has b
48. ory Module DIMM sockets Support for up to 4 GB Unbuffered ECC system memory Support for single sided or double sided DIMMs DDR266 333 400 To run DDR400 memory at full speed requires an Intel Pentium 4 processor with 800 MHz system bus frequency To run DDR333 memory at full speed requires an Intel Pentium 4 processor with 533 MHz system bus frequency DDR333 memory will run at 320 MHz frequency when using an Intel Pentium 4 processor with system bus frequency of 800 MHz DDR266 memory may only be used with an Intel Pentium 4 processor with 400 MHz or 533 MHz system bus frequency Intel 827210 chipset consisting of Intel 827210 Memory Controller Hub MCH Intel 6300ESB I O Controller Hub Intel 82802AC 8 Megabit Firmware Hub FWH Winbond W83627HF AW LPC Bus O controller chip Three external USB 2 0 ports on the back panel with an additional internal header which provides support for one additional USB port for front panel support four total possible USB 2 0 ports One serial port and one serial header Two IDE interfaces with Ultra 33 66 and 100 DMA mode Two Serial ATA connectors with support for RAID 0 and 1 One floppy drive interface with support for one drive PS 2 keyboard and mouse ports One Intel 82547EI Platform LAN Connect PLC device for 10 100 1000 Mbits second Ethernet LAN connectivity One Intel 82551QM device for 10 100 Mbits second Ethernet LAN connectivity Two independe
49. ot be reset First 64 Kb memory failure Timer not operational Processor failure Reserved not used 8042 GateA20 cannot be toggled memory failure or not present Exception interrupt error Display memory R W error Reserved not used CMOS Shutdown register test error Invalid BIOS such as POST module not found BIOS Recovery Beep Codes Table 7 BIOS Recovery Beep Codes Number of Beeps Reason 1 2 42 One long beep video is active One long beep and two short beeps Insert the BIOS recovery diskette Intel Server Board SE7210TP1 E User Guide Troubleshooting An error or warning condition at boot can result in a series of beeps being issued known as beep codes These beeps have a code that identifies system or PCI card events For example some Intel RAID cards have beep codes Before checking for a system beep code error make sure the PCI card is not causing the beeping In the case of a Bootblock update where video is not available for text messages to be displayed speaker beeps are necessary to inform the user of errors For beep codes associated with a Bootblock update refer to the Intel Server Board SE7210TP1 E Technical Product Specification Intel Server Board SE7210TP1 E User Guide 43 Regulatory and Compliance Information Regulatory and Compliance Information Product Regulatory Compliance Product Safety Compliance The Server Board SE7210TP1 E complies with the following safety require
50. r system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system memory Power off on restarts POST reloads the operating system and halts power to all peripherals Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems with Newly Installed Application Software First Steps Checklist Is AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all standoffs in the proper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt OOo OOO OO Intel Server Board SE7210TP1 E User Guide
51. s document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and or at http www support intel com support motherboards server SE7210TP1 E Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warn und Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergehausen auf der Ressourcen CD oder unter http www support intel com support motherboards server SE7210TP1 E BRQS iS ERITEM ZH THIER TATE RE PY BL Resource CD CAWMOGCH FA BK http www support intel com support motherboards server SE7210TP1 E ERY Intel Server Boards and Server Chassis Safety Information Intel MRA 8s ERG IRA ZAG o Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez vous sur le site http www support intel com support motherboards server SE7210TP1 E Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y o en http www support intel com
52. stalling the POC SSS Oi csc sas sheet secede i ad ceed aerate ae 21 Removing the PrOCSSSOM sarsicicsesscetescticecstcedtadssagen ntansneedanadeecntmegiaecapeiesticsonad teenies 24 Installing a PCI Card te oa ays acasies a eceausecetecpen areatecec be nemuas set eoad wuncetestamecensdeenondaadnceaenamsautanl acces 24 Replacing the Backup Battery vccicsssticncecensessesastanceeacapsacsivs teeceimneniemnerds sated harenmecunachicieee 24 3 Server Utilities ee ee ee ee eee eee eee ee 27 BIOS SetU enee e ee seamudess e eE e A E aA A a E AEE 27 Upgrading the BIOS sci ssrccssc tad cataa sic vhcestiadtctnaydatad cdagaa ss cecenmatadacetenanle necdeetadatestwhae ensten nnee nenn 28 Preparing for the Upgrade tiamcsceneselseaccerecsectvarderetzacearnaidiances aneniannes deca tr timoieesesenrederence 28 Upgr ding th BIOS See emer ree re eine a meer eee nnn eee meee ere eee er eee eee 29 Changing th BIOS Language ss ciiisccxsnsagedaterdeaxidasrecna cadens ceensatenns eacdaneendeeeesaxied Rawers 30 Recovering the BIOS yc caoseceeysascnccdensecsdecegeuceannasnedaceaayvoleuteaigacadsOeecendnaasstecadcaaeveneagiadyiteeasciaes 30 Manually Recovering the BIOS cccccceeesceceeeesecceeeeecaaeeeeeeaaeeeesaaaeeeseeeeeaeeeeneaaaeees 30 Clearing the PAS SWORN cco oee taba clet cinta Gavaletsctecedeattwehl docen NnGtechavatiadeadea Dens teienauncennsaaes 31 Glearingthe CMOS scrisa enee cman abner a a eE aa AN Eaa A Ea ai ana E 31 4 Troubleshooting sssssssnneennnn
53. support motherboards server SE7210TP1 E Contents Contents A S ee ee ee ee eee re Vv 1 Server Board FeatureS sssesssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 11 Server Board Connector and Component Locations 0 cc cccceeeeeeeeeeeneeeeeeeeeeeeeeeteeeeeees 13 Internal Component WOnMe CN OMS cei cscsccte sents tty ett suera se gneeouctesepetaureadteenetentedioety 14 Gonfig ration JUIMPENS camana E EE E E E REE 15 Back Panel COnMGClOMS o esctscxsaccccadess cca cdgesceann ieecsdcnsavselantenssaceeenceainiaeavaectevaaes ceomaasesteceeieans 16 Hardware Requirements ccssctsenctezincisiisesecadtcheregnmetetualieiduxcneadeciatscadeecnteanmaddeeelaemiaiaerenarenercd 17 2 Server Board Installations and Upgrades ccccccssssssseeeeeeeeeeeeeseeees 19 Before You Begin saccetceceettecsseetenteccttnadinns tects caneGnxacessadyscectenecsus oayececpeaedebevaaseecumeaenmscuavaeecetexeds 19 Tools and Supplies Needed seo nats caseececcacsicecannseansecadsandasageeacuenead tiem naexcetenadaatiaberaneigamnnesd 19 Installing and Removing Memory ccxicidece eel elacetccinertetrssancceter eacinaceniiet ddterceerneieeeeiaeants 19 Installing DIMMS sissien aa A aac AAA NENTE aaa 19 Removing INS cs os sce ede ccc sanicarnas cdeapceas tam usdcbicecansanacguaacemtanaceunesy a bameedinsedi estates nest 20 Installing or Replacing the ProCeSsol escecececccee cece ee eeeeeeeeeeeeneeeesaeaeeeaeeeeeeeseeneeseeeneeees 21 in
54. tify components and their locations Chapter 2 provides instructions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the memory processor the battery and other components Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Technical Product Specification See Additional Information and Software for a link to the Technical Product Specification Chapter 4 provides troubleshooting information In this chapter you will find BIOS error messages and POST code messages You will also find suggestions for performing troubleshooting activities to identify the source of a problem Product Accessories This server board is compatible with the following Intel Server Chassis C5200 BRP C5250 E You may need or want to purchase one or more of the following accessory items for your server Processor memory DIMMs hard drive floppy drive CDROM or DVDROM drive RAID controller operating system For information about which accessories memory processors and third party hardware have been tested and can be used with your board and for ordering informat
55. tions and Upgrades Installing or Replacing the Processor A NOTES Use the instructions provided below to install or replace a processor instead of using the instructions that came with the processor A CAUTIONS Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See Additional Information and Software for a link to the list of compatible processors ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Installing the Processor To install a processor follow these instructions l 2 3 gt Observe the safety and ESD precautions at the beginning of this document Locate the processor socket and raise the socket handle completely See Figure 7 letter A Aligning the pins of the processor with the socket insert the processor into the socket See letter B in the figure below Close the handle completely See letter C TP00519 Figure 7 Installing the Processor in the Processor Socket NOTE The bottom of the heat sink may have thermal interface material TIM already applied Be careful not to damage the thermal interface material Inte
56. tled Digital Apparatus ICES 003 of the Canadian Department of Communications Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Apparelis Num riques NMB 003 dictee par le Ministre Canadian des Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance Taiwan Declaration of Conformity This product has been tested and complies with CNS13438 The product has been marked with the BSMI DOC mark to illustrate compliance 46 Intel Server Board SE7210TP1 E User Guide Regulatory and Compliance Information Korean RRL Compliance This product has been tested and complies with MIC Notices No 1997 41 and 1997 42 The product has been marked with the MIC logo to illustrate compliance Pi 1 agag a cua MIC 3 aoe ae ae MEME The English translation for the above is as follows Type of Equipment Model Name SE7210TP1 E Certification No Contact Intel Representative Name of Certification Recipient Intel Date of Manufacturer Marked on Product Manufacturer Nation Intel ABWN Re Australia New Zealand This product has been tested and complies with AS NZS 3548 The pr
57. ughout the recovery process The recovery process is complete when the beeping stops Remove the diskette Power down and unplug the system from the AC power source Move the BIOS recovery jumper at J1D1 back to the original position covering pins 13 and 14 Plug the system into the AC power source and power it up to confirm that the recovery was successful Clearing the Password If the user or administrator password s is lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its original position before a new password s can be set The password clear jumper is located on jumper block J1D1 SSS PG ho Power down the system and disconnect the AC power Open the server chassis Move the jumper from pins 5 and 6 to the Clear Password position covering pins 6 and 7 Reconnect the AC power power up the system Power down the system and disconnect the AC power Return the Password Clear jumper to the spare location covering pins 5 and 6 Close the server chassis Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM The CMOS Clear jumper is located on jumper block J1D1 BUD Gre Oo S Power down the system and disconnect the AC power Open the server Move the jumper from pins 1 and 2 to the Clear CMOS position covering pins 2 and 3 Reconn
58. ype filename a where filename is the name of the file that you downloaded This command extracts the update files and places them onto the bootable diskette Upgrading the BIOS 1 g Place the bootable diskette containing the BIOS update files into the diskette drive of your system Boot the system with the diskette in the drive A menu will appear with two options Use option 1 to automatically update the system BIOS Use option 2 to manually update the system BIOS and the User Binary If you selected option 1 to automatically update the system BIOS The system will execute the AfuDOS update utility to update the BIOS When the update is complete the utility will display a green box with a message that says Completed Successfully The system will then reboot If you selected option 2 to manually update the BIOS or to update the flash memory you can either select Update Flash Memory From a File or Update System BIOS Update Flash Memory From a File When prompted for a file name type BIOS wph and press Enter Update System BIOS The system will warn you that the BIOS will be updated Verify the BIOS version is correct and press Enter to continue When the update is complete the utility will display a green box with a message that says Completed Successfully The system will then reboot Wait while the BIOS files are updated Do not power down the system during the BIOS update process Th

Intel SE7210TP1-E User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents