Ingenico I7910 User's Manual
Contents
1. 17910 terminal powers down after a period of inactivity in order to prolong battery life Pressing the green lt OK gt key powers 17910 back on The 17910 with a fully charged battery can perform up to 200 transactions depending of the ticket size transaction duration time between transactions and backlight usage Cleaning procedure e The 17910 must be off for all cleaning operations e Do not clean the 17910 with water but with a dry or only slightly damp cloth e Do not use solvent detergent or abrasive products If the terminal has battery charging problem clean the contacts on the battery and on the terminal with a damp cloth Do not scratch or scrape the surface of the contacts e If the print quality deteriorates clean the print head to remove accumulated paper dust The print head must be cleaned with the terminal powered off using ethanol applied on a lint free cloth Be aware of the sharp paper cutter and hot printer parts Ensure that the ethanol has completely evaporated before switching the terminal back on 6 If you experience problems HELP DESK NUMBER 1 888 900 8221 CUSTOMER SERVICE CENTERS In Canada In the USA 6520 Gottardo Court 6195 Shiloh Road Suite D Mississauga Ontario LST 2A2 Alpharetta Georgia 30005 1 888 900 8221 905 795 8221 1 800 252 1140 678 456 1200 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Ru2. To charge the battery e Make sure battery pack is properly seated in 17910 e Plug the power adapter into the wall outlet and into the power connector at the back of 17910 terminal Use the power adapter supplied with 17910 Many adapters can appear similar and will plug into 17910 but will not work properly causing erratic behavior poor charging or damage to the unit The 17910 with a fully charged battery can perform up to 200 transactions depending of the ticket size transaction duration time between transactions and backlight usage The battery status is updated on the 17910 display the indicator depends of the application running on 17910 I 1 bar represents 25 of full capacity i 2 bars represent 50 of full capacity M 3 bars represent 75 of full capacity MN 4 bars represent full capacity Do not short circuit batteries Do not open or alter batteries outside structure Do not expose battery to fire do not heat it Do not expose battery to liquid do not freeze it Store batteries at 40 charge level in a cool and dry area The recommended storage temperature is 15 C 59 F Re charge them to 40 every 3 to 4 months 3 5 Connections Turn the terminal off before connecting peripherals Power oiy RS 2332 connector port e PERIPHERAL CONNECTION Connect the serial cable to the RS 232 port Plug the other end of the serial cable to the device PC bar code or check reader etc For
3. data entered or displayed It also powers on the 17910 e The red lt CAN gt key cancels the current function and 3 1 returns the terminal to the idle state It also powers off the 17910 if it is not connected to the power supply it depends of the application running on 17910 e The yellow lt CORR gt key corrects invalid data entry e The blue lt ADMIN gt key is used to access the terminal administration function menu Magnetic Stripe Card Reader The 17910 features a bi directional 3 track reader located on the right hand side The card can be swiped from the bottom to the top or from the top to the bottom The magnetic stripe on the card has to face down and point toward the keypad The card has to be swiped at uniform speed and pressure ensuring that the card remains in contact with the bottom of the track throughout the entire swipe action Smart Card Reader Insert the smart card horizontally into the slot on the front of the 17910 the microchip facing up and leave it in the reader throughout the transaction The 17910 has EMV level 1 amp 2 approvals and complies with the ISO 7816 Sync and Async T 1 amp T 0 Printer The 17910 integrates a quiet high speed easy load style thermal printer with graphics capability Battery Rechargeable and easily replaceable Li Ion battery pack SIM SAM Card Connectors Two card connectors are located on the bottom of the 17910 The SAM Secure Access Module
4. detailed instructions ask the equipment supplier e POWER CONNECTION Plug the power adapter radial jack into power supply connector at the back of 17910 Plug the power adapter into the wall outlet Oe EPU enone Orrnrrr Te ror on 100 240 VAC 50 60Hz OUTP Oy Perr eecerere errr re errr re 18VDC 1A The power supply e OPTIONAL LinkBox and ComBox MODULES These modules provide additional connections LinkBox provides a back up dial connection asynchronous and synchronous V22bis or V34 and powered RS 232 port ComBox provides two RS 232 ports one of them powered port marked RS232 2 provides power for the attached device Connect LinkBox or ComBox to the 17910 RS 232 port the letters TOP on a connector must be facing up The green light LinkBox only indicates modem is ready The light becomes red while dial connection is used Connecting LinkBox to a telephone line Plug the one end of a telephone cable into the port marked 6 and plug the other end of a telephone cable into a wall telephone jack Attaching device to LinkBox or ComBox RS 232 port Connect the serial cable to the RS 232 port Plug the other end of the serial cable to the device PC ECR bar code or check reader etc Normal Operation Depending of the application installed in the terminal 17910 displays icons indicating e battery charge level e charging status and e received signal strength Depending of the application the
5. eaving them in a vehicle on a hot summer day
6. eral population exposure limits specified in ANSI IEEE Std C95 1 1992 and had been tested in accordance with the measurement procedures specified in FCC OET Bulletin 65 Supplement C 2001 and IEEE Std 1528 200X Draft 6 5 January 2002 This device and its antenna must not be co located or operating with any other antenna or transmitter except Grant condition Users are not permitted to modify this transmitter device Any unauthorized change made to this device could void your authority to operate this device For body worn operation to maintain compliance with FCC RF exposure guidelines use only accessories that contain no metallic components and provide a separation distance of 15mm 0 6 inches to the body Use of other accessories may violate FCC RF exposure guidelines and should be avoided Ministry of Health Canada Safety Code 6 The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg In the U S and Canada the SAR limit for mobile terminals used by the public is 1 6 watts kg W kg averaged over one gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements ingenico Ingenico Inc 6195 Sh
7. iloh Road Suite D Alpharetta Georgia 30005 Tel 678 456 1200 Fax 678 456 1201 www ingenico us com Ingenico Canada Ltd 79 Torbarrie Road Toronto Ontario Canada M3L 1G5 Tel 416 245 6700 Fax 416 245 6701 www ingenico ca com 17910 GPRS Installation Guide ANN DIV450006A Ingenico 7910 description The 17910 is an indoor long range wireless GSM GPRS point of sale electronic payment terminal designed to process debit credit and smart card purchases It is highly secured EMV level 1 and 2 certified 1 4 The 17910 provides fast service long life battery convenience flexibility and security powered by Ingenico s High Security Core and UNICAPT It includes large graphic display and easy loading printer Various peripherals can be connected to 17910 through its RS 232 port Optional LinkBox offers back up connection via dial modem 1 5 Printer 1 6 1 7 Paper Feed Key Smart Card Reader 1 1 1 2 1 3 CANCEL Key CORR Key ENTER Key Display A 4 line x 16 character LCD graphic display with a backlight Keypad 18 keys with a back light The special function keys are e Programmable function keys lt F1 gt lt F2 gt and lt F3 gt for navigation and access to various 17910 functions and the system and application menus e Paper Feed key is used for a printer paper feed a few cm e The green lt ENTER gt key confirms the
8. les These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by Ingenico could void the user s authority to operate the equipment Canadian Department of Communications DOC Warnings This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications RF Exposure Warning This unit has been shown to be capable of compliance for localized specific absorption rate SAR for uncontrolled environment gen
9. nd press the blue Paper feed key to verify that paper feeds properly Thermal Paper Specification e Single ply thermal sensitive POS or facsimile grade e Basis Weight lb rm 17 ins X 22 ins 500 14 5 5 GSM 55 5 CAND El E 2 4 0 2 Mils or 60 5 Microns O12 1G oll ee ee eer eee renee ian Min 85 e Smoothness Bekk Minimum s es 300 s e Roll Width 000 2 28 0 040 in 58 mm 1 0 mm e Roll Diameter ceee 1 97 in 50 mm maximum e Roll Core ID 0 500 in 13 mm nominal e Roll Core OD eeeeeeee 0 625 in 16 mm nominal Recommended brands KANZAN KF50 KOEHLER KT55HSO1 JUJU siseses AFS50KS E MITSUBISHI P6402 Thermal paper should NOT be exposed to vinyl plastics adhesives shrink wraps wet toner copies or certain carbon papers office light UV light high humidity and temperature above 65 25 C or 77 F for long periods of time 3 2 Installing the Battery Hold the battery as shown connectors facing downwards Do not touch connectors on the battery or on the 17910 Insert the two plastic teeth in the gaps on the 17910 case place the battery into the cavity and push it Press the battery handle until a click is heard 33 3 4 Installing the SIM Card Two card connectors are located underneath the battery The SIM card connector is the white one Make sure that 17910 is turned off and that power supply is discon
10. nected before handling the battery pack Do not touch the contacts on the battery pack or on the 17910 e Remove the battery pack e Unlock the SIM connector by sliding the metallic latch in the direction of the OPEN arrow e Lift the SIM cover upward and insert the SIM card e Swing the cover down and slide the latch into locked position the LOCK arrow e Put the battery back in the 17910 handheld To remove SIM card remove battery unlock the SIM connector lift the cover and remove the card Charging the Battery The 17910 comes with rechargeable lithium ion battery Only use the battery supplied with your terminal Make sure that 17910 is turned off and that power supply is disconnected before handling the battery pack Do not touch the contacts on the battery pack or on the 17910 Do not remove battery from 17910 unless installing or removing SIM card Always charge battery at temperatures between 0 and 45 C It is important to perform the full battery charge before using 1 910 for the first time charge the battery without interruptions until 17910 terminal indicates the end of charging process no moving bars on the battery status icon To prolong battery life Avoid frequent full discharges Shallow partial discharges and often charges are preferred Full discharge and charge is recommended after every 30 40 short charge discharge cycles Protect batteries from high temperatures for example avoid l
11. supports smart card chips necessary for applications such as loyalty Ingenico 7910 Packaging Content 17910 terminal with Li Ion battery pack Thermal printer paper one roll Power supply for battery charging LinkBox and phone cable optional ComBox optional This installation guide ao a Optional accessories for battery charging in a vehicle are available Cigarette lighter adapter and power cable for a direct connection to car battery are also available 17910 Installation 17910 is an indoor long range wireless terminal powered up by rechargeable lithium ion battery Before terminal can be used the SIM card and paper roll have to be installed and the battery has to be fully charged Operating temperature cccccceee 5 C to 40 C Humidity 20 to 90 without condensation Storage temperature cccccccccceceeeees 10 C to 60 C Installing Replacing the Printer Paper When the colored stripe on the paper appears replace the paper Turn OFF the 17910 before replacing paper roll DO NOT touch the printer parts they can be very hot Be aware of the sharp paper cutter 1 Push the button on the paper compartment cover toward the back and lift the cover 2 Remove the empty paper roll and insert the new roll Ensure that the paper is protruding from UNDERNEATH the paper roll 3 Close the cover press it until it snaps Power up the unit a
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