Infinity NV29 User's Manual
Contents
1. Owner s Guide NV29 SO INFINIT Y Never loses suction Thank you for purchasing the Infinity Upright Vacuum Contents Important Safety Instructions Getting Started Using the Vacuum Transporting the Vacuum Cleaning with the Vacuum Accessories Emptying the Dust Cup Assembly Proper Care of Your Infinity Upright Vacuum Troubleshooting Checking for Blockages Maintenance Warranty and Registration R TOLL FREE 1 888 668 9600 www infinityvac com IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS For Household Use Only When using an electrical appliance basic WARNING to repuce THE RISK OF ELECTRIC SHOCK OR INJURY RE Le DO NOT USE OUTDOORS OR ON WET SURFACES observed including the following READ ALL INSTRUCTIONS BEFORE 42 General Electrical Safety USING YOUR INFINITY UPRIGHT Unplug from electrical outlet when not in use and before servicing VACUUM DO NOT use vacuum with a damaged cord or plug WARNING DO NOT pull or carry vacuum by the cord To reduce the risk of electric shock DO NOT unplug by pulling on cord to unplug grasp the plug not the cord the two pronged power cord plug DO NOT handle plug or vacuum cleaner with wet hands is polarized one prong is larger than the other it will fit into the DO NOT run the vacuum over the power cord outlet only one way DO NOT DO NOT use the cord as a handle ies into outlet or try to modify DO NOT close a door on the cord2. to Tit DO NOT pull cord around sharp corners DO NOT leave appliance when plugged in Keep cord away from heated surfaces Turn off all controls before plugging or unplugging vacuum cleaner Hose Attachments A DO NOT use if air flow is restricted if the air paths the hose or the extension tube become blocked turn the vacuum cleaner off Remove all obstructions before you turn on the unit again Keep the end of the hose wands and other openings away from face and body Keep rotating brush and suction openings away from hair face fingers uncovered feet or loose clothing Only use manufacturer s recommended attachments General Use A Use only as described in this manual DO NOT put any objects into openings Keep your work area well lit Keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers DO NOT place vacuum on unstable surfaces such as chairs or tables DO NOT allow young children to operate the vacuum or use as a toy DO NOT use vacuum cleaner if it has been dropped damaged left outdoors or submerged in water Return to EURO PRO Operating LLC for examination repair or adjustment A Cyclonic Chamber Dust Cup Filters Before turning on the vacuum e Make sure that dust cup cyclonic chamber and all filters are in place after routine maintenance e Make sure that all components and filters are thoroughly dry after routine cleaning e Only use filters and
3. Check the Filters Check Height Adjustment Dial setting see Using the Vacuum on page 6 If the Dust Cup doesn t need cleaning check for blockages see Checking for Blockages on next page Vacuum pushes scatter rugs lightweight movable rugs on Move carpet to floor pedal to bare floors tools to disengage carpets setting the Brush Roll Vacuum too hard to push on carpets setting Raise Height Adjustment Dial setting until vacuum glides easily over carpet see Using the Vacuum on page 6 Vacuum turns off on its own Motor Thermostat needs to be reset see Resetting the Motor Thermostat on page 14 Headlight is off Change bulb see Changing the Headlight Bulb on page 14 Brush roll does not engage when pedal is in carpets position Check to see if belt is broken or improperly installed Change belt if broken see Replacing the Power Nozzle Drive Belt on page 14 Airflow is restricted Check for blockages see Checking for Blockages on next page Check attachments for suction strength clear blockages as required 12 ER TOLL FREE 1 888 668 9600 Checking for Blockages Blockages may cause your vacuum to overheat and shut down If so clear the blockages then follow the instructions for Resetting the Motor Thermostat on page 14 A WARNING Never insert sharp objects into any opening to clear an obstruction A IMPORTANT Damages caused while clearing or attempting to clear blockages are not
4. accessories provided by EURO PRO Operating LLC Failure to do so will void the warranty A General Cleaning DO NOT run the vacuum over large sized objects DO NOT pick up hard or sharp objects such as glass nails screws or coins that could damage the vacuum cleaner DO NOT pick up smoking or burning objects such as hot coals cigarette butts or matches DO NOT pick up flammable or combustible materials such as lighter fluid gasoline kerosene or use in areas where they may be present DO NOT pick up toxic solutions such as chlorine bleach ammonia or drain cleaner DO NOT use in an enclosed space where vapors are present from paint paint thinner moth proofing substances flammable dust or other explosive or toxic materials DO NOT vacuum up any liquids DO NOT immerse vacuum cleaner in water or other liquids DO NOT use outdoors or on wet surfaces use only on dry surfaces Use extra care when cleaning on stairs www infinityvac com Getting Started h i Along with your upright unit you will find the following components Detachable Handle Ergonomic Grip Telescopic Wand Cleaning Attachments Upper Hose Holder Extra Filters Super Stretch Hose Spare Motor Belt emo aasra Note depending on the model you select your Infinity comes with a Pet Hair Power Brush la and Low Reach Bare Floor Brush 8 that are kept in a separate accessory bag a 2 Your Infinity Upright is a sna
5. chamber door Position Cyclonic Chamber onto Dust Cup line up the solid arrows on the back Twist Cyclonic Chamber to the right clockwise until the top solid arrow lines up with the bottom open arrow dl to lock 2 Washing the Foam and Felt Filters Remove the Foam and the Felt Filters from the Filter Holder Rinse in lukewarm water until water runs clear Squeeze filters and let air dry for 24 hours before replacing do not use hairdryer or other heating methods to dry Insert replacement filters while others are drying A DO NOT operate the vacuum without ALL the filters in place A DO NOT operate vacuum with WET filters 3 Cleaning the HEPA Filter Lift up the Foam Felt Filter Holder to access the HEPA Filter Lift out the HEPA Filter Unit Tap vigorously against a firm surface to dislodge residual dust particles NOTE Your white Foam Felt and HEPA Filters will discolor over time this is normal and will not affect the performance of the filters www infinityvac com 11 Troubleshooting WARNING to reduce the risk of electric shock the power cord must be disconnected before performing maintenance troubleshooting checks Problem Suggested Action Vacuum will not run Check to see if plugged in properly Check circuit breaker fuse Check On Off switch If vacuum still does not run see Resetting the Motor Thermostat on page 14 Vacuum is not picking up dirt Check the Dust Cup
6. cover counter clockwise a to unlock Remove Belt and Brush Roll Cover Ib TOLL FREE 1 888 668 9600 Grasp both sides of the Brush Roll with even tension partially remove the right side from the side holder first then the left Then lift up the Brush Roll to relieve tension on the belt Slip Belt off the Brush Roll Remove Belt from the motor driven shaft dl With the Brush Roll free inspect for any hair build up or string if present carefully cut out with scissors take care not to damage the bristles a To replace new Belt Push both ends all the way into the side Cleaning the Pet Hair Power Slide one end of the new Belt over the holders at the same time Brush motor driven shaft e Slide locking latch le forward Slide second end of the Belt around Gently tilt brush housing upward to open Brush Roll f IMPORTANT DO NOT force it will not open all the way Center Belt on motor driven shaft test Brush Roll for easy turning Line up the 4 tabs on the Belt and Brush Roll Cover with the slots on the Power Ordering Replacement Parts Nozzle 8 push into place Remove debris from turbine wheel and air passage Partially insert the right end of the roller into one side holder g To order additional parts and accessories go to www infinityvac com or call 1 888 668 9600 Note some parts may be available at your local Infinity retailer Part Part No D Fo Mot
7. covered under your product s limited warranty Unplug the vacuum before checking for blockages Reassemble all parts securely before operating vacuum 1 Detachable Handle Lock vacuum into upright position Remove Detachable Handle and Telescopic Wand disconnect the hose Check both openings on the Detachable Handle hose and wand for clogs 2 Dust Cup Air Duct Lock into upright position Remove Dust Cup Assembly and empty Dust Cup if necessary Disconnect the Super Stretch Hose Check Air Duct behind Dust Cup for clogs clear before replacing Dust Cup Assembly 3 Intake Opening behind the Brush Roll Lock vacuum and lay flat Check opening behind the Brush Roll for clogs Clear the opening Clear the Brush Roll use scissors to carefully cut away threads hair or other debris that might be trapped in the bristles 4 Nozzle Hose Connector Remove Dust Cup Assembly Lock vacuum lay flat and turn over Use a Phillips Head screwdriver to a Remove 2 screws from the access port cover and remove b Remove 2 screws to release the Nozzle Hose wil Check Nozzle Hose for clogs www infinityvac com 13 Maintenance Changing the Headlight Bulb You will need to order replacement bulbs from www infinityvac com or contact Customer Service at 1 888 668 9600 Turn power off Unplug the vacuum Unlock vacuum and lay flat Insert a Flathead screwdriver into one
8. of the two top slots of the Headlight Cover gently pry off cover from slots Pull out the used light bulb Q N So Push new light bulb into place Slide bottom tabs of the cover in first then snap top slots into place Resetting the Motor Thermostat Your Infinity Upright Vacuum is equipped with a protective Motor Thermostat If the motor should overheat the thermostat shuts off the power To reset the Motor Thermostat Press the On Off Button once to turn power off Unplug the vacuum Check for clogged hose or filter unclog hose and replace filter Refer to Checking for Blockages on page13 Wait 45 minutes for vacuum to cool then plug in the vacuum Press the On Off Button to start the vacuum Note if vacuum still does not start contact Customer Service at 1 888 668 9600 Replacing the Power Nozzle Motor Belt If the brush roll does not engage when the carpet to floor pedal is in the carpets position the belt may be worn or broken To remove worn or damaged Belt IMPORTANT Depress carpets side of pedal back to engage the brush roll for proper belt alignment If pedal is in the bare floors tools position the belt will not align properly on the belt shifter and will break carpets Turn power off Unplug the vacuum Remove Dust Cup Assembly Lock vacuum lay flat and turn over Use Flathead screw driver or a coin to turn three screws on the belt and brush roll
9. unit and excludes all other legal and or conventional warranties The responsibility of EURO PRO Operating LLC if any is limited to the specific obligations expressly assumed by it under the terms of the limited warranty In no event is EURO PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever Some states do not permit the exclusion or limitation of incidental or consequential damages so the above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province IMPORTANT Carefully pack item to avoid damage in shipping Be sure to include proof of purchase date and to attach tag to item before packing with your name complete address and phone number with a note giving purchase information model number and what you believe is the problem with item We recommend you insure the package as damage in shipping is not covered by your warranty Mark the outside of your package ATTENTION CUSTOMER SERVICE We are constantly striving to improve our products therefore the specifications contained herein are subject to change without notice TOLL FREE 1 888 668 9600 ONE Owner Registration Card FOR CANADIAN CONSUMERS ONLY Please fill out and mail this sheet within ten 10 days of purchase The registration will enable us to contact you in the unlikely event of a product safety notification By returning th
10. unit from locked position Set Height Adjustment Dial at D eN cleaning bara naars Depress bare floors tools side of Whien cleaning carpets pedal forward to lock the brush roll Adjust the Height Adjustment Dial from Dto depending on your carpet style low pile scatter rugs Depress carpets side of pedal back plush carpets deep pile carpets to engage the brush roll When cleaning carpets e Select lowest setting for maximum cleaning e Select higher settings for easier pushing on thicker carpets 6 R TOLL FREE 1 888 668 9600 Transporting the Vacuum Lock vacuum into the upright position Unplug the vacuum Wind cord around the two cord holders Secure Super Stretch Hose in both hose holders 4 Step on Power Button to turn unit on 1 To roll the vacuum 2 To carry the vacuum and off Hold the Detachable Handle Make sure unit is locked into the Push to vacuum Ergonomic Grip and tilt unit back upright position Note If vacuum is difficult to push on wheels Lift by the Dust Cup Assembly adjust the Height Adjustment Dial Handle carry handle until vacuum glides easily over the carpet surface A CAUTION DO NOT use the Detachable Handle Ergonomic Grip to carry unit A CAUTION When lifting or carrying DO NOT press Dust Cup Assembly release button www infinityvac com 7 Cleaning with the Vacuum Accessories Before cleaning with your accessories Lock vacuum into upright pos
11. acuum Y failure to do so Et Might result in electric shock P N JE Ne g gt gt y 2 Insert Dust Cup Assembly deep AJIN oa inside trash receptacle to contain NA dust and debris Press the Dust Cup Door release To empty the Dust Cup Assembly button tap container gently to 1 Grip carry handle and press the Dust dislodge and release dust and Cup release button to remove Dust debris Cup Assembly 10 ER TOLL FREE 1 888 668 9600 3 Snap door in place 4 Position Dust Cup Assembly at a forward angle over unit and then snap into place Proper Care of Your Infinity Upright Vacuum Date Purchased 1 For proper care consult the table to the z right for the maintenance schedule of Esmponent Maintenance Schedule your Cyclonic Chamber and Filters Cyclonic Chamber Empty every 3 to 5 months under normal use Lock vacuum into upright position 2 Foam and Felt Filters 2 Wash every 3 to 5 months under normal use Turn vacuum off 3 HEPA Filter Tap clean every 3 years for optimum performance A CAUTION Unplug the vacuum failure to do so might result in Twist Cyclonic Chamber to the left counter clockwise to unlock and separate from electric shock Dust Cup a Remove Dust Cup Assembly Press Cyclonic Chamber Release Button to open the bottom door lb 1 Cleaning the Cyclonic Chamber Gently tap open Cyclonic Chamber over trash receptacle to release dust and then close
12. ance fails to operate properly while in use under normal household conditions within the warranty period return the complete appliance and accessories freight prepaid to e U S EURO PRO Operating LLC 94 Main Mill Street Door 16 Plattsburgh NY 12901 e Canada EURO PRO Operating LLC 4400 Bois Franc St Laurent Qu bec H4S 147 If the appliance is found to be defective in material or workmanship EURO PRO Operating LLC will repair or replace it free of charge Proof of purchase date and 14 95 to cover the cost of return shipping and handling must be included Non durable parts including without limitation filters brushes and electrical parts which normally require replacement are specifically excluded from warranty The liability of EURO PRO Operating LLC s limited solely to the cost of the repair or replacement of the unit at our option This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes This limited warranty does not cover damage caused by misuse abuse negligent handling or damage due to faulty packaging or mishandling in transit This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs service or alterations to the product or any of its parts which have been performed by a repair person not authorized by EURO PRO Operating LLC This warranty is extended to the original purchaser of the
13. is card you acknowledge to have read and understood the instructions for use and warnings set forth in the accompanying instructions Mail to the following address e Canada EURO PRO Operating LLC 4400 Bois Franc St Laurent Qu bec H4S 1A7 Owners Name Address City Prov Postal Code Date Purchased Name of Store Vacuum Model NV29 EURO PRO Operating LLC 94 Main Mill Street Door 16 Plattsburgh NY 12901 Canada EURO PRO Operating LLC 4400 Bois Franc St Laurent Qu bec H4S 1A7 1 888 668 9600 www infinityvac com COPYRIGHTO EURO PRO OPERATING LLC 2007 PRINTED IN CHINA REV 071201ENG
14. ition Secure Super Stretch Hose in the lower hose holder to prevent tipping Change the Brush Roll Pedal to the bare floors tools position A DO NOT pull vacuum cleaner around by the hose A DO NOT overextend the hose beyond its 17 foot reach Vacuum Accessories Your vacuum comes a Detachable Handle and Telescopic Wand Use one or the other to attach your cleaning accessories Extends 17 feet Super Stretch Hose extends 17 feet so that you can reach the length of a typical staircase radiators and baseboards or hard to reach crevices and corners Crevice Tool this tool is used for cleaning between cushions under Upholstery Dusting Brush this tool can be used with or without gt the Dusting Brush attachment Attach or remove the Dusting Brush with one snap With the Dusting Y Brush in place you can dust a variety of surfaces from furniture and e window blinds to lamp shades and book shelves without the Dusting Brush attachment use the tool to remove dust and or pet hairs from upholstery surfaces and carpeted stairs 8 R TOLL FREE 1 888 668 9600 Using the Detachable Handle Lock vacuum into upright position Press the Detachable Handle release button a to release handle The Detachable Handle and Super Stretch Hose are now separate from the Telescopic Wand Push the selected cleaning tool into the handle Using the Telescopic Wand Lock vacuum i
15. nto upright position Press the Telescopic Wand release button Ib Hold Telescopic Wand and pull out of unit Push the selected cleaning tool onto the end of the wand Press the Telescopic Height Adjustment Button to adjust wand to desired length We Note depending on the model you select your Infinity comes with a Pet Hair Power Brush and Low Reach Bare Floor Brush that are kept in a separate accessory bag Pet Hair Power Brush this unique tool has dual felt strips along the cleaning surface that are designed for heavy duty pet hair removal Low Reach Bare Floor Brush only use this tool with the Telescopic Wand The Bare Floor Brush is used when you need to clean floor surfaces such as hardwood hardwood laminates and tile The soft natural bristles provide an easy glide action to protect all bare floor surfaces Note you should only use the Low Reach Bare Floor Brush with the Telescopic Wand To order additional parts and accessories go to www infinityvac com or call 1 888 668 9600 Note some parts may be available at your local Infinity retailer www infinityvac com E Emptying the Dust Cup Assembly For best results empty the Dust Cup Assembly after each use empty several times during prolonged usage Or empty the Dust Cup Assembly when it reaches the MAX fill line NEVER OVER FILL THE DUST CUP Lock vacuum into upright position Turn vacuum off A CAUTION _ N Unplug the v
16. or Belt 1102 FP pes Headlight Bulb 1088 FP Foam and Felt Filters 1083 FP i HEPA Filter 1082 FP Telescopic Wand 1121 FP Turn the three locking screws clockwise y Partially insert the left end into the other i ti oe il Detachable Handle PARE ighten side holder Ih Super Stretch Hose 1120 FP y Upper Hose Holder 1086 FP Crevice Tool 1084 FP Upholstry Dusting Brush j Pet Hair Power Brush 1097 FP 2N FN Low Reach Bare Floor Brush OT www infinityvac com 15 Warranty and Registration Your Infinity Upright Vacuum comes with a Five year limited warranty FOR CANADIAN CONSUMERS ONLY Please fill out and mail the Owner Registration Card within ten 10 days of purchase The registration will enable us to contact you in the unlikely event of a product safety notification By returning this card you acknowledge to have read and understood the instructions for use and warnings set forth in the accompanying instructions Manufactured by EURO PRO Operating LLC Copyright Euro Pro Operating LLC 2007 Printed in China EURO PRO FIVE YEAR 5 LIMITED WARRANTY EURO PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of five 5 years from the date of the original purchase when utilized for normal household use subject to the following conditions exclusions and exceptions If your appli
17. p to assemble 1 2 Lock into upright position Attach the Upper Hose Holder use a Phillips Head screwdriver to remove the screw attached to the vacuum body Place the Upper Hose Holder into the slot screw the holder onto the vacuum body TOLL FREE 1 888 668 9600 gt Ties 4 Slide the Telescopic Wand into the upright unit to click in place 5 Slide the Detachable Handle onto the Telescopic Wand 6 Attach each end of the Super Stretch Hose to the vacuum and press into Upper Hose Holder for easy storage A IMPORTANT y Y Ta gt To prevent vacuum MA from tipping secure uw hose in lower holder 7 Store Crevice Tool and Upholstery Dusting Brush on the unit 8 When storing your vacuum wind cord around the two cord holders and secure with cord clip e Quick Cord release at the top of the unit place in the upright position e Second holder fixed near the base To release the cord turn the Quick Cord release to the left or right www infinityvac com 5 Using the Vacuum Your Infinity Upright Vacuum is a versatile tool that can be used to clean bare floor surfaces or carpets with the click of a button Lock vacuum into the upright position Plug in the vacuum Bare Floors and Tools 1 Set the Height Adjustment Dial 2 Set the Brush Roll Pedal for bare 3 Step on Handle Release Pedal to When cleaning bare floors floors tools or carpets release
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