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IBM XSERIES 220 User's Manual

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2. options Microprocessor 2 Microprocessor 1 U11 U12 Voltage regulator CIE Sa Je a Pl Voltage regulator module module VRM 2 J12 T L VRM 1 J42 4 4 DIMM 1 E J23 q o RE DIMM 2 o ze J21 TEN o g Do DIMM 3 _l _ 419 ige g DIMM 4 TS n sol J18 gt E PCI 1 0 C SSS J29 ET us JO Battery IO BH1 PCI 5 J40 System t PCI 4 J39 a en PCI 3 J35 System board internal cable connectors The following illustration identifies system board connectors for internal cables Installing options 55 MICroprocessor MICroprocessor Main power fan 2 J2 fan 1 A QU SOT Al a 4 h 3 Si sit 0 Fan 2 Te nm Do power J18 DE i Diskette drive J27 o DASD PC Fan 1 E z J43 power J10 n I IDE J30 o DI Fan 3 power J22 not used Wake on LAN SCSI channel J20 J41 Notes
3. D1 aR AE KE fo 2k28i8 100 C 212 F RRHH 148 Hardware Maintenance Manual xSeries 220 CD ROM DVD Fo BRENDA gt ETRPREDEMO FAI ZF o serio ats MERRITT I TF gt A AERA SSA ARK Class 3A X Class 3B DONE dA DR FRA A ESS A BA 4 A gt 18 67 gt 32 70 5 88 121 2 AA 2 0a am u Related service information 149 10 A ER 82 180 gt 82 180 5 150 Hardware Maintenance Manual xSeries 220 Important Toutes les consignes A
4. Related service information 143 2 IBM 33F8354 RE na SAURO BASA REM SHAKY MERRE 100 212 F 3 CD ROM DVD ae RR ROCCA RA aa A 3A 3B a A TA eee 144 Hardware Maintenance Manual xSeries 220 4 A 218 kg 37 8 232kg 70 55 255kg 121 2 HH 5 i BENSI
5. E E be Lt 2 ee gt Do nun i a a Switch block om E ML Flash ROM age swal 1 Reper 188 System board jumper blocks Any jumper blocks on the system board that are not shown in the illustration are reserved For normal operation of the system no jumpers should be installed on any of the jumper blocks See Recovering BIOS on page 16 for information about the flash ROM page swap jumper System board switch block Installing options 57 The switch block contains microswitches 1 through 8 As pictured in this illustration switch 8 is at the right of the switch block and switch 1 is at the left The following table describes the function for each switch The default setting is Off for all switches in the switch block Switch number Switch description 8 Power on password override switch When toggled to the side that is opposite the default position bypasses the power on password if one is set Reserved Reserved Force power on Reserved Reserved Reserved N wT A af a S Reserved Table 8 Switches 1 through 8 Before you begin Before you begin to install options in the server read the following information e Become familiar with the safety and handling guidelines specified under Safety information on page 133 and read the safety statements in Safety notices multi lingual
6. AERA AD SE RF HAA HAY AE 1 MAN e 1 A REA ERE AAA LEN SEE TESE AE ASS ARR BHAA Ss KM HORE KETTE RT RP AR 5 tik 1 1 2 AAA CREMA gt 2 2 4 CRIARI ERA 3 MEAS IR EIA AA gt BARRE EPA AE HEE BE e 4 A SERE EM 2 A ER IBM 33F8354 0 Cito RM HRS HA tr
7. When you need to access the inside of the server to install options you might find it easier to place the server on its side so that the system board is facing you If you do so rotate the feet in towards the server so that they do not break off due to the weight of the server Removing the side cover The following information describes how to remove the side cover Note The illustrations in this document might differ slightly from your hardware Installing options 59 Cover release latch Key lock Do the following to remove the left side cover of the server 1 Review the information in Before you begin on page 58 2 Turn off the server and all attached devices and disconnect all external cables and power cords If necessary unlock the server cover Pull out on the cover release latch near the rear of the server cover then slide the cover toward the rear of the server and remove it Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time over 30 minutes with the cover removed might damage server components 5 For a tower model rotate the stabilizing feet on the bottom of the server and place the server on its side to install or remove components Removing the bezel The following illustration shows how to remove the bezel from the server Note The illustrations in this document might di
8. 69 Installing a drive in bay 1 2 3 0r 4 69 Installing a non hot swap hard disk drive in bay 5 OF ORA oboe ALe Biene ye eases 71 Installing a hot swap hard disk drive in bay 5 6 or frena UNE pet a al Ad a AS NA 72 Installing memory modules 76 Installing and removing a microprocessor 77 Installing a microprocessor s s se sna 78 Removing a microprocessor 82 Installing the bezel 83 Installing the cover 83 Connecting external options 84 Installation procedure 84 I O connector locations 85 Input Output ports 85 Parallel port tio ide ar Dee 86 Viewing or changing the port assignments 86 Parallel port connector 87 Serial Ports ic 03 ao oc 87 Viewing or changing the serial port assignments 88 Serial port connectors 88 Universal Serial Bus ports 88 USB cables and hubs 89 USB port connectors 89 Keyboard port 89 Auxiliary device pointing device port 90 Video po ti tinta ri E 90 SES portali cade 91 SCSI cabling requirements 91 Setting SESLIDS ac ata paia i 91 SCSI connector pin number assignments 92 Ethernet port 93
9. Error code oe ex Description 0x00 Explanation The driver could not register the specified interrupt Action Using the Configuration Setup Utility make sure that a PCI interrupt is assigned to your Ethernet card and that Ethernet is enabled 0x01 Explanation One of the PCI cards did not get the required resources Action Using the Configuration Setup Utility make sure that a PCI interrupt is assigned to your Ethernet card and that Ethernet is enabled 0x02 Explanation Bad node address multicast address Action Make sure the locally administered address is valid if one is specified The address can not be a multicast address 0x03 Explanation Failed self test Action Make sure a cable is attached to the Ethernet connector If the problem persists call for service 0x0D Explanation Could not allocate enough memory for transmit queues Action 1 From the Windows NT desktop select Start gt Control Panel gt Networks gt Adapters 2 Select your IBM Ethernet adapter from the list 3 Select Properties gt Advanced 4 Lower the resource values that apply to the transmit queue Ox0E Explanation Could not allocate enough memory for receive queue Action 1 From the Windows NT desktop select Start gt Control Panel gt Networks gt Adapters 2 Select your IBM Ethernet adapter from the list 3 Select Properties gt Advanced 4 Lower the resource values that apply to the receive queue Ta
10. 1 q i il a ZERAREM PX EIA TEM Safety Information 1 Ri 1 AS NR TE Me Safety Information 44 HE 1 EEL RAM Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione Copyright IBM Corp 2000 lii Ad LIDE RE FU 3 a A8 2122 HSE AHEL C pui 0 91 SH u e Ti A ES Dei 828 F0 9 AS AVES Is SAGEM MSS 0 0 HSE Safety Information MO LIS 24 UI CF MOM 01 FAN SVESS 328 14 OA USC m ol AO AN PE FA SI 0 na i 0 AS FUSO HS 12 ASIA Safety Information aneze
11. Bezel release latch Before you begin e Read Safety information on page 133 e Review the information in Before you begin on page 58 To remove the bezel release latch do the following Power off the server if it is on Unplug the server Remove the cover see Removing the side cover on page 59 Remove the front bezel see Removing the bezel on page 60 Remove the handle assembly see Handle assembly on page 105 Remove the top side cover see Top side cover Press down on the tab Do GS EONS Gi ter eee NT From the underside grasp the bezel release latch in the center and gently pull it back and away from the server Top side cover Before you begin e Read Safety information on page 133 e Review the information in Before you begin on page 58 104 Hardware Maintenance Manual xSeries 220 To remove the top side cover do the following Power off the server if it is on Unplug the server Remove the cover see Removing the side cover on page 59 Remove the front bezel see Removing the bezel on page 60 Remove the handle assembly see Handle assembly Remove the four screws from the back of the server and put them in a safe place RE DY OL CHE ce Ne Using a screwdriver gently pry the cover away from the server in the rear and slide the
12. Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program Setup Action Setup and Installation CD won t start e Be sure the server is supported all xSeries servers with a startable bootable CD ROM drive are supported e Ifthe startup boot sequence settings have been altered be sure the CD ROM is first in the boot sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed drives or cannot install NOS e Be sure there are no duplicate SCSI IDs or IRQ assignments Be sure that the hard disk drive is connected properly The Operating System Installation program continuously loops Free up more space on the hard disk ServerGuide won t start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Setup and Installation CD label for a list of NOS versions supported Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program TechConnect CD Action Can t start TechConnect CD Be sure you re starting the CD on a system with Microsoft Wind
13. or REM Related service information 145 Me H Ad yee ae eae a te 8 A BOME do es ae nn ee ER 9 10 A 62kg 180 gt 82 kg 180 83 146 Hardware Maintenance Manual xSeries 220 11 1 A A Related service information 147 Netfinity Server Library 1 1
14. you must purchase and install an optional SCSI cable to connect other SCSI devices for example a tape drive to the SCSI connector on the system board If you plan to attach external SCSI devices you must install an optional SCSI adapter and order additional SCSI cables For information about the maximum length of SCSI cable between the terminated ends of the cable refer to the ANSI SCSI standards Adhering to these standards will help ensure that the server operates properly Setting SCSI IDs Each SCSI device that is connected to a SCSI controller or adapter must have a unique SCSI ID This ID enables the SCSI controller or adapter to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs To install external SCSI devices you must first install an optional SCSI PCI adapter Refer to the information that is provided with the device for instructions to set its SCSI ID Installing options 91 SCSI connector pin number assignments The following table shows the pin number assignments for the 68 pin SCSI connectors 34 1 le 68 35 Pin Signal Pin Signal 1 Data 12 35 Data 12 2 Data 13 36 Data 13 3 Data 14 37 Data 14 4 Data 15 38 Data 15 5 Dat
15. Alternate All models 48X CD ROM Alternate All models EMC shield 5 25 bay All models EMC shield All models Bezel kit All models Floppy disk drive All models Bezel door All models EMC plate Models 21X 22X 31X 32X 41X 42X 51X 52X only USB blank bezel kit All models Feet All models Guide assembly All models Cage holder non hot swap only Models 21X 22X 31X 32X 41X 42X 51X 52X only Cage carrier assembly hot swap only Models 2AX 3AX 4AX 5AX only Backplane hot swap only Models 2AX 3AX 4AX 5AX only System feet All models 92x38MM fan duct assembly All models Door assembly All models Memory 128MB RDIMM All models Memory 256MB RDIMM optional All models Memory 512MB RDIMM optional All models Memory 1GB RDIMM optional All models Planar All models Heatsink assembly non hot swap only Models 21X 22X 2AX 31X 32X 3AX only Fansink gt 933 MHz only Models 41X 42X 4AX 5AX 51X 52X only Processor 133 800 256K L2 FC PGA Models 2AX 21X 22X only Processor 133 933 256K L2 FC PGA Models 4AX 41X 42X only Processor 133 866 256K L2 FC PGA Models 3AX 31X 32X only Processor 133 1GHz 256K L2 FC PGA Model 5AX 51X 52X only 128 Hardware Maintenance Manual xSeries 220 FRU No 06P5853 19K4957 19K4934 19K4946 19K4936 00N7066 19K1531 09N0737 19K1535 19K5548 19K4943 00N7082 76H4091 00N7119 24P1750 19K4951 01N2196 19K494
16. Configuring the Ethernet controller 93 Failover for redundant Ethernet 93 High performance Ethernet modes 93 Ethernet port connector 96 This chapter provides instructions to help you add options to the server Some option removal instructions are provided in case you need to remove one option to install another For a list of supported options for the server see the ServerProven list at http www ibm com pc compat Copyright IBM Corp 2000 53 Major components of the xSeries 220 server Note The illustrations in this document might differ slightly from your hardware The following illustration shows the locations of major components in the server Rear adapter Microprocessor retaining bracket Memory modules Front adapter support bracket Support bracket assembly Cover 54 Hardware Maintenance Manual xSeries 220 System board The illustrations in the following sections show the components on the system board System board options connectors The following illustration identifies system board connectors for user installable
17. IBM software third party software licenses may apply GHz MHz only measures microprocessor internal clock speed not application performance Many factors affect application performance When referring to hard disk drive capacity GB equals one bilion bytes Total user accessible capacity may vary depending on operating environments IBM makes no warranties express or implied regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for particular purpose These products are offered and warranted solely by third parties The following items are trademarks of the IBM Corporation in the United States or other countries or both SystemXtra server ThinkPad ServerProven Predictive Failure Analysis Alert on LAN TechConnect OS 2 HelpFax The following terms are trademarks of other companies Lotus and Lotus Notes are trademarks of Lotus Development Corporation Intel Pentium and Xeon are trademarks of Intel Corporation UNIX is a trademark of The Open Group in the United States and other countries Microsoft Windows and Windows NT are trademarks of Microsoft Corporation Related service information 169 170 Hardware Maintenance Manual xSeries 220 Part Number 06P1822 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 06P1822
18. Port Oxaa failed to reset Check the state of the adapter Explanation The adapter that you specified could not be initialized Action 1 Load the driver for the supported adapter 2 Check that the adapter is seated properly in the slot and try loading the AFT module again If the problem persists contact your network supplier AFT is not supported on this version of NetWare M Explanation The NetWare on your server is not a version supported by AFT Action Load and bind AFT only on supported versions of NetWare currently version 4 11 and above Table 4 NetWare driver messages for the Ethernet controller 24 Hardware Maintenance Manual xSeries 220 Message Description Failed to allocate resources Explanation An unknown error has occurred when trying tags to allocate needed resources for the AFT module Action Check Server Configuration If the problem persists contact your network supplier Please unload all LAN Explanation An attempt was made to unload the AFT NLM drivers before unloading module before unloading the adapter driver AFTNLM Action Unload the adapter driver before unloading the AFT module Table 4 NetWare driver messages for the Ethernet controller NDIS 4 0 Windows NT driver messages This section contains the error messages for the NDIS 4 0 drivers The explanation and recommended action are included with each message
19. anywhere on any of the power distribution busses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 Power off the system and disconnect the AC cord s 2 Check for loose cables in the power subsystem Also check for short circuits for instance if there is a loose screw causing a short circuit on a circuit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until system is at minimum configuration required for power on see Minimum operating requirements on page 125 4 Reconnect the AC cord and power on the system If the system powers up successfully replace adapters and devices one at a time until the problem is isolated If system does not power up from minimal configuration replace FRUs of minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum configuration required for a system to power up see page 125 Recovering BIOS If the BIOS has become damaged such as from a power failure during a flash update you can recover the BIOS using the flash ROM page swap jumper J38 and a BIOS flash diskette Note You can obtain a BIOS flash diskette from one of the following sources e Use the ServerGuide program to make a BIOS flash diskette e Download a BIOS flash diskette from the
20. e Each adapter e Drives e Memory Modules Minimum requirement one 128 MB DIMM Note Minimum operating requirements are 1 Power Supply System Board 1 Microprocessor 1 Terminator Card in Slot 2 e 1 Memory Module minimum of 1 DIMM in slot labeled DIMM 1 4 Power on the computer If the problem remains suspect the following FRUs in the order listed ano Power Supply System Board Notes 1 Ifthe problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the system board then the power supply 2 If you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system Symptom to FRU index 125 126 Hardware Maintenance Manual xSeries 220 Parts listing This parts listing supports the following models 21X 22X 2AX 31X 32X 3AX 41X 42X 4AX 51X 52X 5AX O Copyright IBM Corp 2000 127 System Index O 0 N NN TD DI Fe WY N N N N N N NY N NY N NY NN NH RP RP RP RP pp RP pp pao Re D DD OS FPF Wo N NY N NY PRO oyo D NN DTD OT A QO N FF O System xSeries 220 Models 21X 22X 2AX 31X 32X 3AX 41X 42X 4AX 51X 52X BAX Chassis All models Cover side top All models Handle kit All models Bar release All models Handle support All models Front bezel All models 48X CD ROM Primary All models 48X CD ROM
21. equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective 133 e Reinstall all covers correctly before returning the machine to the customer Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommu
22. machine damage e Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e If anelectrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor e Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a
23. remove the top handle a Carefully use a flat blade screwdriver to push in the tabs inside the plastic cover on the top of the system then remove the plastic cover and store it for possible future use SS Figure 8 Removing the plastic cover from the handle b Grasp the metal handle and slide it backwards until you can lift it away from the system Store the metal handle for possible future use gt A Figure 9 Removing the top handle Tower to rack conversion 47 12 Remove the right side cover a From the rear of the system remove the four screws that hold the right side cover in place Save all four screws for installing the new bottom cover Right side cover Figure 10 Removing the right side cover b Slide the right side cover toward the rear of the system to remove it Store the cover for possible future use 13 Install the new bottom cover that comes with the conversion kit a Carefully turn the system so that the cover release latch side is down on a flat surface then align the bottom cover with the frame of the system Bottom cover Power supply screw Bottom cover screws Figure 11 Installing the new bottom cover b Slide the cover toward the front of the system making sure that the tabs on the front and rear of the cover fit into the slots on the system 48 Hardware Maintenance Manual xSeries 220 c Use three of the screws that yo
24. 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimenta o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de alimenta o s 5 LIGUE os dispositivos 4 Remova todos os cabos dos dispositivos 140 Hardware Maintenance Manual xSeries 220 Instru o 2 A CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Pe a 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m fdulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o e Jogue ou coloque na gua e Aque a a mais de 100 C 212 F e Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instru o 3 A PRECAUCION Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte e N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser
25. 1 Ifthe server and operating system support system management functions and if the optional system management adapter is installed in the server the system management connector J32 is dedicated for use by the system management adapter 2 The system management adapter is also known as the service processor 56 Hardware Maintenance Manual xSeries 220 System board external port connectors The following illustration identifies system board connectors for external devices Keyboard Mouse z USB E a D I Serial A Parallel Serial B Ethernet El Video e He E EJ E I CG E Note For information on adding external SCSI devices to the server see SCSI cabling requirements on page 91 System board jumpers and switches The following illustration identifies the jumpers and switches on the system board
26. 160 Hardware Maintenance Manual xSeries 220 ell OI AlS CD ROMs DVD EctolS Y Ai Fe SHADIE SI 22 01 SATO US ES OSS RAHAL SIS MAGHI Ion BAER Hs HE MARS SS AGS NON SAH LES AISLICI 01 EA SHIS MBA ISA Do BIBLICI SOON ABS Be WAI MOI za LE SS OI Hae as LE AOIN MSE ZWA 3A L 2212 38 AoH HOLE EU ASU OSS FLOJA LL Sa AA SS SSL as mean 3 18 AS ACPA BES oy SM SS BES SAS a le4 gt 18 kg 37 lbs gt 32 kg 70 5Ibs gt 55 kg 121 2 lbs x9 AAS WE AH SA SCISAIS 08 E AD a Related service information 161 alo oO DE EX ASO 82 kg 180 lbs 0 SAS SA at EH WZ HI o gt 82 kg 180 Ibs 162 Hardware Maintenance Manual xSeries 220 Importante Todas las declaraciones de precauciin de esta IBM documentation empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaciin Declaraci n 1 PELIGRO La corriente el ctrica de los cables telefini
27. 218 kg 39 7 lbs 232 kg 70 5 Ibs 255 kg 121 2 lbs Use safe practices when lifting If the left side cover is locked unlock it then open the cover release latch and slide the left side cover towards the rear of the system to remove it 41 Cover release latch Key lock Figure 1 Removing the left side cover 6 Remove the support bracket assembly a If there is a fan attached to the support bracket assembly note where the fan cable is connected to the system board then disconnect the fan cable from the system board Note Refer to the system service label for system board connector locations b Grasp the rear of the support bracket assembly and rotate it away from the system 42 Hardware Maintenance Manual xSeries 220 Support bracket assembly Figure 2 Removing the support bracket assembly c Pull the front of the support bracket assembly away from the system and set the assembly aside for later installation Tower to rack conversion 43 7 Remove the front door and bezel assembly a Grasp the end of the blue bezel release lever inside of the system then move the lever forward to release the front door and bezel assembly Figure 3 Removing the front door and bezel assembly b Swing the assembly away from the front of the system then lift the front door and bezel assembly out of the tab openings on the bottom of the
28. Nenhuma pe a localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radia o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Instru o 4 Related service information 141 218 kg 37 lbs 232 kg 70 5 Ibs 255 kg 121 2 lbs CUIDADO Ao levantar a m quina faca o com seguran a Instru o 5 A A CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de energia el trica 20a 1 0 m CUIDADO Instru o 10 A CUIDADO Nao coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack 142 Hardware Maintenance Manual xSeries 220 A EE Netfinity Server Libry
29. Proper cooling of the system is important for proper operation and system reliability For a typical IBM xSeries server you should make sure Each of the drive bays has either a drive or a filler panel installed The cover is in place during normal operation There is at least 50 mm 2 inches of ventilated space at the sides of the server and 100 mm 4 inches at the rear of the server The cover is removed for no longer than 30 minutes while the server is operating A removed hot swap drive is replaced within two minutes of removal Cables for optional adapters are routed according to the instructions provided with the adapters ensure that cables are not restricting air flow The fans are operating correctly and the air flow is good A failed fan is replaced within 48 hours In addition ensure that the environmental specifications for the system are met See Features and specifications on page 4 20 Hardware Maintenance Manual xSeries 220 Diagnosing errors To find solutions to problems that have definite symptoms see Error symptoms on page 117 If you cannot find the problem there go to Starting the diagnostic programs on page 14 to test the server If you have just added new software or a new option and the server is not working do the following before using the error symptoms table e Remove the software or device that you just added e Run the diagnostic tests to determine if the server is running correc
30. Time e System Security e Start Options e Advanced Setup e Error Logs Save Settings Restore Settings Load Default Settings Exit Setup lt F1 gt Help lt t gt lt J gt Move lt Esc gt Exit lt Enter gt Select Notes 1 You can press Fl to display help information for a selected menu item 2 The choices on some menus might differ slightly from the ones that are described in this book depending on the BIOS version in the server Descriptions of the choices that are available from the main menu are as follows e System Summary Select this choice to display configuration information This includes the type and speed of the microprocessors and the amount of memory that is installed 30 Hardware Maintenance Manual xSeries 220 Changes that you make to configuration settings appear on this summary screen You cannot edit the fields This choice appears on both the full and limited Configuration Setup Utility menus System Information Select this choice to display information about the server Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Product Data Select this choice to view system information such as the machine type and model the server serial number and the revision level or issue date of the BIOS that is stored in the flash electrically
31. World Wide Web Go to http www ibm com pc support select IBM Server Support and make the selections for your server The flash memory of your server consists of a primary page and a backup page The J38 jumper controls which page is used to start the server If the BIOS in the primary page is damaged you can use the backup page to start the server then start the BIOS flash diskette to restore the BIOS to the primary page To recover the BIOS do the following 1 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover 2 Locate jumper J38 on the system board 16 Hardware Maintenance Manual xSeries 220 gt 1G J L 1 4 i I i gt o py E o Do ou 3 E oo Switch block o E n E 5 Es A o El HAE j i Flash ROM age swal E e piper 338 ND dd ao 10 11 12 13 14 Move J38 to the lo setting pins 1 and 2 to enable BIOS recovery mode Reconnect all external cables and power cords and turn on the peripheral devices Insert the BIOS flash diskette in the disk
32. a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or more systems sharing the same external storage device s Prior to running diagnostics verify that the failing system is not part of a shared DASD cluster A system might be part of a cluster if e The customer identifies the system as part of a cluster e One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source e One or more systems are located near the failing system If the failing system is suspected to be part of a shared DASD cluster all diagnostic tests can be run except diagnostic tests which test the storage unit DASD residing in the storage unit or the storage adapter attached to the storage unit Notes 1 For systems that are part of a shared DASD cluster run one test at a time in looped mode Do not run all tests in looped mode as this could enable the DASD diagnostic tests 2 If multiple error codes are displayed diagnose the first error code displayed 3 Ifthe computer hangs with a POST error go to the Symptom to FRU index on page 111 4 Ifthe computer hangs and no erro
33. and hot swap drive cages hold a maximum of three hard disk drives The drive cages comprise bays 5 6 and 7 Bay 2 comes without a device installed This bay is for a 5 25 inch half high removable media drive such as a tape backup drive Bay 4 is for a 3 5 inch slim removable media drive or SCSI hard disk drive 68 Hardware Maintenance Manual xSeries 220 Note The electromagnetic interference EMI integrity and cooling of the server are both protected by having bays 1 through 4 covered or occupied When you install a drive save the filler panel from the bay in case you later remove the drive and do not replace it with another Preinstallation steps all bays Before you install drives in the server verify that you have all the cables and any other equipment specified in the documentation that comes with the drive You might also need to perform certain preinstallation activities Some of the steps are required only during the initial installation of an option 1 Read Safety information on page 133 Handling electrostatic discharge sensitive devices on page 136 and the documentation that comes with the drive 2 Choose the bay in which you want to install the drive 3 Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive Installing a drive in bay 1 2 3 or 4 EMC shield To install a drive in bay 1 2 3
34. can use to replace a failed hard disk drive without turning off the server Therefore you have the advantage of continuing to operate the system while a hard disk drive is removed or installed These drives are known as hot swap drives If these drives are connected to an optional controller such as a ServeRAID controller that supports this function and if one of these drives becomes defective the ServeRAID controller can rebuild the data from that drive onto another hot swap drive Refer to the information that comes with the ServeRAID controller for details Each hot swap drive has two indicator lights the hard disk drive activity light and the hard disk drive status light When the green hard disk drive activity light is flashing the controller is accessing the hard disk drive When this occurs the SCSI activity light on the front of the server also illuminates The SCSI activity light is illustrated and described in Server controls and indicators on page 6 If the amber hard disk drive status light for a drive is lit continuously that individual drive is faulty and requires replacement When the hard disk drive status light indicates a drive fault you can replace a hot swap drive without turning off the server Note The hard disk drive activity light is also known as the SCSI hard disk drive activity light Each hot swap drive that you plan to install must be mounted in a hot swap drive tray The drive must have a single connecto
35. cover 83 Connecting external options 84 Installation procedure 84 I O connector locations 85 Input Output ports 85 Parallel pott chips ale a 86 Serial ports cit sas aria oi 87 Universal Serial Bus ports 88 Keyboard port ses ns criari i 89 Auxiliary device pointing device port 90 Video Port mori ia 90 SEI DOL ee Der Re es aan a 91 Ethernet port 2 22 ea ins 93 FRU information service only 97 Button en etait iti ie ante 97 Hot swap hard disk drive cage 98 Hot swap backplane 98 Power Supply ssa sra ea Dd eek eas 99 Rear fatico tn ETTI 100 System board as iuris ee nig bi rss 101 CD ROM drive ies ss TR 102 Floppy disk drive 103 Bezel release latch 104 Top side cover 104 Handle assembly 105 Adapter retainer 106 Symptom to FRU index 111 Beep symptoms rerne on hm E RN R 111 No beep symptoms 114 Diagnostic error codes 115 Error symptoms iter 117 POST rror codes isa 119 Processor board LEDs 124 SErveRAID ir ari ei ee ia 124 V Undetermined prob
36. details 3 Remove the support bracket assembly see Removing the support bracket assembly on page 61 4 Rotate the drive cage upward If the server has a hard disk drive installed in the drive cage disconnect the cables from the rear of the drive 5 Remove the plastic bag that contains the drive rails and screws from inside the drive cage Installing options 71 6 Install rails on each drive in the drive cage a Pull the blue slide rails out of the plastic bag b Install the screws on the sides of the drive c Align the rails on the drive with the guide rails in the drive bay d Push the drive into the bay until it clicks into place 7 Reinstall the drive cage in the server Rotate the drive cage downward until it snaps into place 8 Connect the server SCSI and power cables to the rear of the drives Note Ensure that you route the SCSI cable so that it does not block the airflow to the rear of the drives or over the microprocessors 9 Ifyou have other options to install or remove do so now otherwise replace the support bracket assembly then go to Installing the cover on page 83 Note If the server is a hot swap model reinstall the VRM in connector J42 after you reinstall the support bracket assembly See System board options connectors on page 55 for connector location Installing a hot swap hard disk drive in bay 5 6 or 7 If the server is a hot swap model it contains hardware that you
37. ensures proper cooling of system components 7 Refer to the documentation that comes with your adapter for any cabling instructions It might be easier for you to route cables before you install the adapter 8 Remove the adapter from the static protective package Attention Avoid touching the components and gold edge connectors on the adapter 9 Place the adapter component side up on a flat static protective surface 10 Set any jumpers or switches as described by the adapter manufacturer 11 Install the adapter a Carefully grasp the adapter by its top edge or upper corners and align it with the expansion slot on the system board b Press the adapter firmly into the expansion slot Attention When you install an adapter in the server be sure that it is completely and correctly seated in the system board connector before you apply power Incomplete insertion might cause damage to the system board or the adapter c When the adapter is fully seated release the front adapter support bracket by pushing inward on the latch Make sure that the front adapter support bracket holds the adapter securely in place d If you opened the front adapter support bracket rotate it to the closed locked position then reinstall the rear adapter retaining bracket in the server 12 Connect any needed cables to the adapter Attention Route cables so that they do not block the flow of air from the fans 66 Hardware Maintenance Manu
38. error no operating system installed Install operating system to hard disk drive 19990650 AC 1 Check cable power has been restored 2 Check for interruption of power supply 3 Power Cable Other numbers Follow instructions on screen Processor board LEDs Table 18 LED Cause Fan 1 Replace the fan assembly indicated by lit LED Memory 1 Replace the DIMM indicated by the lit DIMM error CPU 1 Turn off the server reseat the microprocessor and restart the server 2 Replace the microprocessor VRM 1 Turn off the server reseat the VRM indicated by the lit VRM error LED and restart the server 2 Replace the VRM ServeRAID For ServeRAID error codes and procedures refer to the Hardware Maintenance Manual for the particular RAID adapter in the system being serviced Undetermined problems You are here because the diagnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative Note A corrupt CMOS can cause undetermined problems If power problems are suspected 1 Power off the computer 2 Be sure the system is cabled correctly 124 Hardware Maintenance Manual xSeries 220 3 Remove or disconnect the following one at a time until you find the failure power on the computer and reconfigure each time e Any external devices e Surge suppressor device on the computer e Modem printer mouse or non IBM devices
39. failed 112 Hardware Maintenance Manual xSeries 220 Beep Symptom FRU Action 2 3 2 1 System board Screen memory failed 2 3 3 1 System board Screen retrace failed 2 3 4 1 System board Search for video ROM failed 2 4 1 1 System board Video failed screen believed operable 3 1 1 1 System Board Timer tick interrupt failed 3 1 2 1 System Board Interval timer channel 2 failed 3 1 3 1 DIMM RAM test failed above address OFFFFH 2 Memory card 3 System board 3 1 4 1 Battery Time of Day clock failed 2 System Board 3 2 1 1 System board Serial port failed 3 2 2 1 System board Parallel port failed 3 2 3 1 Optional processor if installed Math coprocessor failed 2 Processor 3 System board 3 2 4 1 DIMM Failure comparing CMOS memory size BEN against actual 3 System board 3 3 1 1 DIMM Memory sn 2 System board mismatch occurred see Memory Settings on 3 Battery page 32 3 3 2 1 Disconnect the server power cord from outlet wait 30 seconds and retry et Ss a Unplug power check for broken pins and retry after reseating I2C cables between error a system management adapter PCI slot 2 J31 and planar J32 b DASD PC on planar J43 and DASD backplane 3 System Board 4 DIMMs 5 Power Supply 6 IC Cable Symptom to FRU index 113 Beep Symptom FRU Action 3 3 3 1 Install or reseat the m
40. failover mode if the primary Ethernet controller detects a link failure all Ethernet traffic that is associated with it is switched to the redundant secondary controller This switching occurs without any user intervention When the primary link is restored to an operational state the Ethernet traffic switches back to the primary Ethernet controller High performance Ethernet modes The Ethernet controller supports optional modes such as teaming priority packets and virtual LANs which provide higher performance and throughput for the server Teaming Mode The Ethernet controller provides options called teaming options These options increase throughput and fault tolerance when running with Windows NT 4 0 or NetWare 4 1x or later e Adapter fault tolerance AFT provides automatic redundancy for the adapter If the primary adapter fails the secondary adapter takes over Adapter fault tolerance supports from two to four adapters per team e Adaptive load balancing ALB enables you to balance the transmission data flow among two to four adapters ALB also includes the AFT option You can use ALB with any 100BASE TX switch Installing options 93 e Cisco Fast EtherChannel FEC creates a team of two to four adapters to increase transmission and reception thoughput FEC also includes the AFT option You can use FEC only with a switch that has FEC capability Teaming requires you to install at least one additional Ethernet adapter Fo
41. gy Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n Online support Use the World Wide Web WWW to download Diagnostic BIOS Flash and Device Driver files File download address is http www us pc ibm com files html IBM online addresses The HMM manuals online address is http www us pc ibm com cdt hmm html The IBM PC Company Support Page is http www us pc ibm com support index html The IBM PC Company Home Page is http www pc ibm com iV Hardware Maintenance Manual xSeries 220 Contents About this manual iii Important safety information iii Online supports i ess 22 24 22 222 22 cos Zar kan iv IBM online addresses iv General checkout 1 General information 3 Features and specifications 4 Server features unirsi din Fa sea iai quam 5 Reliability availability and serviceability 6 Server controls and indicators 6 Starting the server 8 Turning off the server 9 Diagnostics 11 Diagnostic tools overview 11 POST he iene Gace de an RE OE 11 POST beep codes 12 POST error messages 12 POST error lo gests eus Dn urnes an 12 Small com
42. hot swap model press down on the latches on either side of connector J42 and remove the voltage regulator module VRM from connector J42 See System board options connectors on page 55 for connector location Note Remember to reinstall this VRM after you reinstall the support bracket assembly 6 Disconnect the fan cable connector J10 from the system board See System board internal cable connectors on page 55 for connector locations Note Remember to reconnect this cable after you reinstall the support bracket assembly 7 Carefully pull up on the end of the support bracket assembly that is closer to the rear of the server then rotate and lift the support bracket assembly out of the server 8 Store the support bracket assembly in a safe place 62 Hardware Maintenance Manual xSeries 220 Working with adapters You can install up to five peripheral component interconnect PCI adapters in the PCI slots on the system board of the server See the xSeries 220 ServerProven list at http www ibm com pc compat for a list of PCI adapters that the server supports The server comes with an integrated video controller which is a component on the system board When you install a video adapter the server BIOS automatically disables the integrated video controller Note The illustrations in this document might differ slightly from your hardware Installing options 63 The following illustration shows the location
43. jumpers or switches on the drive according to the documentation that comes with the drive 8 Push the drive into the bay 9 If the drive is an IDE device plug one connector of the IDE cable into the back of the drive and the other end of the cable into the IDE connector J30 on the system board If the drive is a SCSI device plug one connector of the SCSI cable into the back of the drive and make sure that the other end of the cable is connected to the SCSI connector J41 on the system board Note Ensure that you route the SCSI cable so that it does not block the airflow to the rear of the drives or over the microprocessors 10 Connect a power cable to the back of the drive The connectors are keyed and can be inserted only one way 11 If you are installing another drive do so now Otherwise continue with the next step 12 If you have other options to install or remove do so now otherwise replace the cover see Installing the cover on page 83 for details 70 Hardware Maintenance Manual xSeries 220 Installing a non hot swap hard disk drive in bay 5 6 or 7 To install a non hot swap hard disk drive in bay 5 6 or 7 do the following 1 Read the information in Preinstallation steps all bays on page 69 2 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover see Removing the side cover on page 59 for
44. lugar retire cada cable de alimentaci n de la toma de alimentaci n Retire los cables de se al de los conectores Retire los cables de los dispositivos Related service information 163 Declaraci n 2 A PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes e Arrojarla al agua o sumergirla e Calentarla a una temperatura que supere los 100 C 212 F e Repararlao desmontarla Desprendase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes e No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento e El uso de controles o ajustes o la realizaci n de procedimi
45. menu If you have set both levels of passwords user and administrator you must type the administrator password to access the full Configuration Setup Utility menu Parallel port The server has one parallel port This port supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation Standard Parallel Port SPP Enhanced Parallel Port EPP and Extended Capability Port ECP Viewing or changing the port assignments You can use the Configuration Setup Utility program to configure the parallel port as bidirectional that is so that data can be both read from and written to a device In bidirectional mode the server supports the ECP and EPP modes To view or change the parallel port assignment do the following 1 2 3 4 Restart the server and watch the monitor screen When the message Press F1 for Configuration Setup appears press F1 From the main menu select Devices and I O Ports then press Enter Select the parallel port then use the arrow keys to advance through the available settings Note When you configure the parallel port as bidirectional use an IEEE 1284 compliant cable The maximum length of the cable must not exceed 3 meters 9 8 feet Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu 86 Hardware Maintenance Manual xSeries 220 Parallel port connector The following table shows the pin number assign
46. of the password features Type of password Results Power on password Enter the password to complete the system startup e All choices are available on the Configuration Setup Utility main menu Administrator e No password is required to start the system password e Enter the password to access the Configuration Setup Utility program e All choices are available on the Configuration Setup Utility main menu Administrator and e You can enter either password to complete the system startup power on password e The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user The power on password provides access to a limited set of choices on the Configuration Setup Utility main menu This limited access might include changing or deleting the power on password Table 7 Power on and administrator password features Using the SCSISelect utility program SCSISelect is a built in menu driven configuration utility program that you can use to e View the default SCSI IDs e Locate and correct configuration conflicts The following sections provide instructions for starting the SCSISelect utility and descriptions of the menu choices that are available Note If your server has a RAID adapter installed use the configuration m
47. or 4 do the following 1 Read the information in Preinstallation steps all bays 2 Turn off the server and peripheral devices then remove the side cover see Removing the side cover on page 59 for details 3 Insert a screwdriver into the slot on the right side of the filler panel and remove the filler panel from the server Installing options 69 4 Insert a screwdriver into the slots on the front of the EMC shield and remove the EMC shield from the bay 5 Ifthe drive is a laser product observe the following safety precaution A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 6 Touch the static protective bag containing the drive to any unpainted metal surface on the server then remove the drive from the bag and place it on a static protective surface 7 Set any
48. peripheral devices and disconnect all external cables and power cords then remove the cover See Removing the side cover on page 59 3 Change the setting of the password override switch switch 8 on switch block 1 on the system board to the opposite side of the switch This bypasses the power on password 4 Install the server cover see Installing the cover on page 83 and connect all external cables and power cords 5 Restart the server Notes 1 If you want the server to ask for a password when you turn it on you can start the Configuration Setup Utility program and set the power on password 2 Changing the position of the password override switch does not affect the administrator password check if an administrator password has been set Administrator password Note This choice is available on the Configuration Setup Utility menu only if the optional system management adapter is installed in your server 34 Hardware Maintenance Manual xSeries 220 Select this choice to set an administrator password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board The following table provides a summary
49. power control button for more than four seconds to cause an immediate shutdown of the server and to force the power off You can use this feature if the operating system stops functioning You can disconnect the server power cords from the electrical outlets to shut off all power to the server Note After disconnecting the power cords wait approximately 15 seconds for your system to stop running Watch for the power on light to stop blinking General information 9 10 Hardware Maintenance Manual xSeries 220 Diagnostics Diagnostic tools overview 11 POST Se E SIE Ae 11 POST beep codes 12 POST error messages 12 POST error lO ciclos Le an 12 Small computer system interface messages 12 Diagnostic programs and error messages 13 Text messages re in ne ia 14 Starting the diagnostic programs 14 Viewing the test log 15 Diagnostic error messages 15 Power checkout 16 Recovering BIOS 16 Identifying problems using status LEDs 17 Front panel and system board LEDs 18 Diagnostic LEDs 18 Replacing the battery 19 Temperature checkout 20 Diagnosing errors 21 Troubleshooting the Ethernet controller 21 Ethernet contro
50. provide SMP capability e Large system memory The memory bus in the server supports up to 4GB of system memory The memory controller provides error correcting code ECC support for up to four industry standard PC133 3 3 V 168 pin 8 byte registered synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs General information 5 System management capabilities System management software is included with the server to manage the functions of the server locally and remotely Refer to the documentation that comes with the system management software for more information Integrated network environment support The server comes with an Ethernet controller on the system board This Ethernet controller has an interface for connecting to 10 Mbps or 100 Mbps networks The server automatically selects between 10BASE T and 100BASE TX environments The controller provides full duplex FDX capability which allows simultaneous transmission and reception of data on the Ethernet local area network LAN IBM ServerGuide CDs The ServerGuide CDs that are included with the server provide programs to help you set up the server and install the network operating system NOS The ServerGuide program detects the hardware options that are installed and provides the correct configuration programs and device drivers In addition the ServerGuide CDs include a variety of application programs for the server Reliability av
51. the Advanced Setup menu use the arrow keys to highlight the bank that you want to enable then use the arrow keys to select Enable Note Ifa memory error is detected during normal operation System Management Interrupt SMI can disable the memory PCI Bus Control Note If the optional system management adapter is installed in your server this feature is disabled in this case the PCI Bus Control choice is not available on the Configuration Setup Utility menu 32 Hardware Maintenance Manual xSeries 220 Select this choice to assign IRQs and program the master latency timer PCI Slot Device Information Note This choice is available on the Configuration Setup Utility menu only if the optional system management adapter is installed in your server Select this choice to view and identify system resources that are used by PCI devices PCI devices automatically communicate with the server configuration information This usually results in automatic configuration of a PCI device Attention You must use the menu selections to save custom settings for the PCI Slot Device Information choice The Save Settings Restore Settings and Load Default Settings choices on the main menu of the Configuration Setup Utility do not save the PCI Slot Device Information settings After making changes select Save and exit the PCI Utility to save the changes and return to the Advanced Setup choice Exit the PCI Utility without s
52. the network the Ethernet controller automatically detects the data transfer rate 10 Mbps or 100 Mbps on the network and then sets the controller to operate at the appropriate rate In addition if the Ethernet port that the server is connected to supports auto negotiation the Ethernet controller will set the appropriate duplex state That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX half duplex HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds The Ethernet controller is a PCI Plug and Play device You do not need to set any jumpers or configure the controller for the operating system before you use the Ethernet controller However you must install a device driver to enable the operating system to address the Ethernet controller The device drivers are provided on the ServerGuide CDs Failover for redundant Ethernet The IBM 10 100 Ethernet Adapter or the IBM 10 100 Etherjet PCI family of adapters are optional redundant network interface cards NIC adapters that you can install in the server If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller you can configure the server to support a failover function You can configure either the integrated Ethernet controller or the NIC adapter as the primary Ethernet controller In
53. translations on page 137 These guidelines will help you work safely while working with the server or options e Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and any other options that you intend to install e Back up all important data before you make changes to disk drives e Have a small flat blade screwdriver available e Fora list of supported options for the server refer to http www ibm com pc us compat on the World Wide Web System reliability considerations To help ensure proper cooling and system reliability make sure e Each of the drive bays has either a drive or a filler panel installed e The cover is in place during normal operations or is removed for no longer than 30 minutes while the server is operating e There is space around the server to allow the server cooling system to work properly Leave about 127 mm 5 in of space around the front and rear of the server e Cables for optional adapters are routed according to the instructions provided with the adapters e A failed fan is replaced within 1 hour 58 Hardware Maintenance Manual xSeries 220 Rotating the stabilizing feet The feet attached to the bottom cover rotate 90 degrees to provide additional stability for the server Place the server in an upright position then rotate the feet a quarter turn away from the server Carefully position the server on its feet
54. you start your server You can select keyboard operating characteristics such as the keyboard speed You also can specify whether the server starts with the keyboard number lock on or off and you can enable the server to run without a diskette drive monitor or keyboard The server uses a startup sequence to determine the device from which the operating system starts For example you can define a startup sequence that Configuring the server 31 checks for a startable diskette in the diskette drive then checks the hard disk drive in bay 1 and then checks a network adapter If you have the appropriate Ethernet adapter and Wake on LAN software installed and enabled in the server the server uses the alternative startup sequence instead of the primary startup sequence The default for Wake on LAN is Disabled If the Boot Fail Count choice is enabled you can restore the BIOS system defaults after three consecutive boot failures If this choice is disabled the BIOS system defaults can only be loaded from the Configuration Setup Utility main menu You can enable a virus detection test that checks for changes in the master boot record at startup You also can select to run POST in the enhanced mode or the quick mode e Advanced Setup Select this choice to change values for advanced hardware features such as cache control and PCI configuration A message appears above the choices on this menu to alert you that the system might malf
55. 7 19K4931 00N7084 00N8953 12J4506 24P1745 24P1752 33L3143 33L3145 33L3151 33L3153 06P6124 09N4372 22P2457 10K1196 19K7537 19K7539 24P9479 System xSeries 220 Models 21X 22X 2AX 31X 32X 3AX nn 41X 42X 4AX 51X 52X 5AX da 27 Retainer All models 19K4945 28 80MM fan assembly All models 22P2462 29 Power supply 330W API CR All models 00N7718 Hard disk drive slim blank bezel hot swap only Models 2AX 3AX 4AX 5AX only 00N7259 Shield planar EMC kit All models 06P5851 Misc hardware kit All models 09N5764 Panel assembly All models 19K4935 Button kit All models 19K4940 Support bracket All models 19K4963 Lock bar Models 2AX 3AX 4AX 5AX 24P1746 Lock assembly All models 24P1751 Hark disk drive rail Models 21X 22X 31X 32X 41X 42X 51X 52X only 23P1328 Mouse assembly Stealth Gray All models 10L6149 Keyboard US English 103P All models 37L2551 Terminator All models 09N8007 5V 12V VRM VER 8 4 All models 36L8901 18 2GB 7200rpm Ultra 3 SCSI Models 22X 32X 42X 52X only 19K1481 Battery 33F8354 Power cord All models 6952301 Cable SCSI 5 drop non hot swap only Models 21X 22X 31X 32X 41X 42X 51X 52X 00N7110 only Cable CD ROM IDE All models 01K1483 Cable 2 drop hot swap only Models 2AX 3AX 4AX 5AX only 06P5849 Cable HS kit All models 06P5850 Cable HDD All models 3714525 Cable 2 drop ATA 66 All models 37L5098 Cable floppy 2x3 All models 76H4228 TOW
56. ER TO RACK CON VERSION KIT Bezel rack optional All models 00N7068 Cover assembly optional All models 00N7070 Slide assembly optional All models 00N7072 Left EIA flange optional All models 00N7190 Right EIA flange optional All models 00N7192 Misc parts optional All models 00N7193 Rigid arm optional All models 00N7211 Arm cable management optional All models 00N7242 Hinge pin optional All models 00N7244 Arm cable management optional All models 00N7245 Parts listing 129 Index System xSeries 220 Models 21X 22X 2AX 31X 32X 3AX 41X 42X 4AX 51X 52X 5AX Rack kit optional All models Keyboards Keyboard US English French Canadian LA Spanish Brazil Portuguese Arabic Belgium French Belgium UK Bulgarian Czech Danish Dutch French German Greek Hebrew Hungarian Iceland Italy Norwegian Polish Portugese Romanian Russian Serbian Cyrillic Slovic Spanish Swedish Finn Swiss F G Turkish Turkish UK English Yugosl Lat US English EMEA Japanese Chinese US Thailand French Canadian 130 Hardware Maintenance Manual xSeries 220 FRU No 37L2551 37L2552 37L2553 37L2554 37L2555 37L2556 37L2557 37L2558 37L2559 37L2560 37L2561 37L2562 37L2563 37L2564 37L2565 37L2566 37L2567 37L2568 37L2569 37L2570 37L2571 37L2572 37L2573 37L2574 37L2575 37L2576 37L2577 37L2578 37L2579 37L2580 37L2581 37L2582 37L2583 37L2584 37
57. Hardware Maintenance Manual xSeries 220 n e w ET ee US BEE mu eee DS OU BEE Eo ES D vB Hardware Maintenance Manual xSeries 220 al Note Before using this information and the product it supports be sure to read the general information under Notices on page 168 Second Edition February 2001 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult
58. Hardware Maintenance Manual xSeries 220 Symptom to FRU index Beep symptoms No beep symptoms Diagnostic error codes Error symptoms PSL po REN OE we e eats AI 111 POST error codes 119 aint eat chen AI 114 Processor board LEDs 124 aes i eae 115 ServeRAID 124 LI III MARTA DA ACTES de 117 Undetermined problems 124 This index supports xSeries 220 servers Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 The default configuration can be loaded by starting the system and then pressing the reset button four times waiting 15 seconds between each press Once the configuration has reset to the default it must be saved in Setup to be stored in CMOS 3 For IBM devices not supported by index refer to the manual for that device 4 Always start with General checkout on page 1 The Symptom to FRU lists symptoms errors and the possible causes The most likely cause is listed first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the computer The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Note One beep after successfully completing POST indicat
59. L2585 37L2587 37L0913 FRU No 06P5852 Power cords Power cord China PRC Japan Thailand Israel Bangladesh Burma India Pakistan South Africa Sri Lanka Chile Ethiopia Italy Libya Somalia Argentina Australia New Zealand Papua New Guinea Paraguay Uruguay Western Samoa Antigua Bahrain Brunei Channel Islands Cyprus Dubai Fiji Ghana Hong Kong Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe Denmark Switzerland Liechtenstein Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West In
60. PCI slot 1 and is connected to the system board with the 3 pin auxiliary power connector Notes 1 See Choices available from the Configuration Setup main menu on page 30 for a description of the Configuration Setup Utility program See System board options connectors on page 55 for connector locations For additional information on the Wake on LAN function adapters and cables refer to the documentation that comes with the adapters 4 See Ethernet port on page 93 for information on Ethernet controllers and adapters and Wake on LAN PCI adapters If the optional system management adapter is installed in your server the system management adapter can turn on the server CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source Turning off the server You can turn off the server in any of the following ways You can press the power control button on the top of the server This starts an orderly shutdown of the operating system if this feature is supported by your operating system Note After turning off the server wait at least five seconds before you press the power control button to turn on the server again You might need to press and hold the
61. The description for these error codes are 000 The test passed 195 The Esc key was pressed to abort the test 197 This is a warning error and may not indicate a hardware failure For all error codes replace follow the FRU Action indicated Error Code Symptom FRU Action 001 XXX 000 Failed 1 System Board core tests 001 XXX 001 Failed core 1 System Board tests 001 250 000 Failed 1 System Board System Board ECC 001 250 001 Failed 1 System Board System Board ECC 005 XXX 000 Failed 1 Video Adapter if installed Video test 2 System Board 011 XXX 000 Failed 1 System Board COMI Serial Port test 011 XXX 001 1 System Board Failed COM2 Serial Port test 014 XXX 000 1 System Board Failed Parallel Port test 015 XXX 001 1 System Board USB interface not found board damaged 015 XXX 015 1 Make sure parallel port is not disabled Failed USB External 2 Re run USB External Loopback test Loopback test 3 System Board 015 XXX 198 1 Remove USB devices from USB1 and USB2 USB device connected 2 Rerun test during USB test f 3 System Board 020 XXX 000 Failed 1 System Board PCI Interface test 030 XXX 000 Failed 1 System Board Internal SCSI interface test 030 XXX 00N Failed 1 Adapter in Slot N SCSI test on PCI slot N Check system error log before replacing a FRU 035 XXX 099 1 No adapters were found 2 If adapter is installed re c
62. U information service only Button Ki ee ee Cea nn 97 Hot swap hard disk drive cage 98 Hot swap backplane 98 Power supply Rn 99 Rear fan seas raios ed EN Es don Gide hue 100 System board 101 CD ROM drive 102 Floppy disk drive 103 Bezel release latch 104 Top side cover 104 Handle assembly 105 Adapter retainer 106 Field Replacement Units FRUs should be replaced by qualified service personnel only Button kit Before you begin e Read Safety information on page 133 e Review the information in Before you begin on page 58 To remove the button kit do the following 1 Power off the server if it is on Unplug the server 2 3 4 5 Copyright IBM Corp 2000 Remove the cover see Removing the side cover on page 59 Remove the front bezel see Removing the bezel on page 60 Remove the hot swap hard disk drive see Hot swap hard disk drive cage 97 Disconnect the cable of the button kit from the system board Place a screwdriver against the bottom release latch of the button kit and gently press upward and slide the latch through the aperture Gently pinch together the upper release latches and slide t
63. Using the Preeboot eXecution Environment boot agent utility program The Preeboot eXecution Environment PXE Boot Agent is a built in menu driven configuration utility program that you can use to Change network startup boot protocols Change network startup boot order Set menu wait times Select operating system wake up support Starting the PXE boot agent utility program The following sections provide the instructions needed to start the PXE Boot Agent Utility and descriptions of the available menu choices To start the PXE Boot Agent Utility program do the following 1 2 Turn on the server When the lt Initializing Intel R Boot Agent version X X XX PXE 2 0 Build XXX WfM 2 0 prompt appears press Ctrl S Note By default you will have two seconds after the prompt appears on the screen to press Ctrl S Use the arrow keys or press Enter to select a choice from the menu e Press Esc to return to the previous menu e Press the F4 key to exit Follow the instructions on the screen to change the settings of the selected items then press Enter Choices available from the PXE boot agent menu The following choices appear on the PXE Boot Agent Utility menu Network Boot Protocol PXE is the default value for this menu item Note Do not change this value There are no other network boot protocols supported Boot Order Select this choice to change the order in which boot devices are queried Try local dr
64. YES Run the Diagnostic programs If necessary refer to Diagnostic programs and error messages on page 13 If you receive an error go to Symptom to FRU index on page 111 If the diagnostics completed successfully and you still suspect a problem see Undetermined problems on page 124 2 Hardware Maintenance Manual xSeries 220 General information Features and specifications 4 Server controls and indicators 6 Server features 5 Starting the server 8 Reliability availability and serviceability 6 Turning off the server 9 The IBM server xSeries 2200 delivers great value for entry server applications It is ideally suited for networking environments that require superior microprocessor performance efficient memory management flexibility and large amounts of reliable data storage The IBM xSeries 220 server comes with a three year limited warranty and IBM Server Start Up Support If you have access to the World Wide Web you can obtain up to date information about the server model and other IBM server products at the following World Wide Web address http www ibm com eserver xseries Cover release latch Key lock Copyright IBM Corp 2000 3 Features and specifications This section provides a summary of the features and specifications of the xSeries 220 se
65. a P1 39 Data P1 6 Data 0 40 Data 0 7 Datal 41 Data 1 8 Data 2 42 Data 2 9 Data 3 43 Data 3 10 Data 4 44 Data 4 11 Data 5 45 Data 5 12 Data 6 46 Data 6 13 Data 7 47 Data 7 14 Data P 48 Data P 15 Ground 49 Ground 16 DIFFSENS 50 Ground 17 Term power 51 Term power 18 Term power 52 Term power 19 Reserved 53 Reserved 20 Ground 54 Ground 21 Attention 55 Attention 22 Ground 56 Ground 23 Busy 57 Busy 24 Acknowledge 58 Acknowledge 25 Reset 59 Reset 26 Message 60 Message 27 Select 61 Select 28 Control Data 62 Control Data 29 Request 63 Request 30 Input Output 64 Input Output 31 Data 8 65 Data 8 32 Data 9 66 Data9 33 Data 10 67 Data 10 34 Data 11 68 Data 11 Table 15 68 pin SCSI connector pin number assignments 92 Hardware Maintenance Manual xSeries 220 Ethernet port The server comes with an integrated Ethernet controller This controller provides an interface for connecting to 10 Mbps or 100 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the rear of the server Note The 100BASE TX Fast Ethernet standard requires that the cabling in the network be Category 5 or higher Configuring the Ethernet controller When you connect the server to
66. adapter Expansion slot cover Rear adapter retaining bracket Front adapter support bracket Attention When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 136 To install an adapter do the following 1 2 Review the safety precautions in Safety information on page 133 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the side cover See Removing the side cover on page 59 for details Carefully remove the support bracket assembly from the server see Removing the support bracket assembly on page 61 Store the cover and the support bracket assembly in a safe place Determine which PCI slot you will use for the adapter Note Check the instructions that come with the adapter for any requirements or restrictions Remove the rear adapter retaining bracket from the server If you are installing a full length adapter rotate the front adapter support bracket to the open unlocked position Remove the expansion slot cover Store it in a safe place for future use Installing options 65 Attention Expansion slot covers must be installed on all vacant slots This maintains the electronic emission characteristics of the system and
67. ailability and serviceability Three of the most important considerations in server design are reliability availability and serviceability RAS The RAS factors help to ensure the integrity of the data that is stored on the server the availability of the server when it is needed and the ease with which problems can be diagnosed and repaired The following is an abbreviated list of the RAS features that e server supports Automatic restart after a power failure Cyclic redundancy check CRC checking on the small computer system interface SCSI buses Diagnostic light emitting diodes LEDs Error checking and correcting ECC memory Error codes and messages Menu driven setup system configuration redundant array of independent disks RAID configuration optional and diagnostic programs Optional system management adapter subsystem to provide control for remote system management Optional Wake on LAN WOL function through network interface card NIC adapter Power and temperature monitoring Power on self test POST Processor serial number access System error logging POST Upgradeable basic input output system BIOS and diagnostics Vital product data VPD on memory system board and hot swap drive backplane Server controls and indicators This section identifies the controls and indicators on the front of the server 6 Hardware Maintenance Manual xSeries 220 CD ROM eject button CD ROM drive activit
68. ains or recurs call for service Table 1 SCSI messages Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server Diagnostic error messages indicate that a problem exists they are not necessarily intended to be used to identify a failing part Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action instructions for the first error message that appears The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs The error code format is as follows fff ttt iii date cc text message where fff is the three digit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that indicates the exact test failure that was encountered Diagnostics 13 iii is the three digit device ID date is the date that the diagnostic test was run and the error recorded cc is the check digit that is used to verify the validity of the infor
69. al xSeries 220 The following illustration shows how to reroute the SCSI cable If you install a ServeRAID adapter and intend to use it with hot swap hard disk internal drives remove the cable from the internal SCSI connector J41 on the system board and connect it to the ServeRAID adapter Note You can also install a ServeRAID adapter in non hot swap models however non hot swap models do not support hot swap hard disk drives SCSI cable ServeRAID adapter SCSI connector J41 13 If you have other options to install or remove do so now otherwise replace the support bracket assembly then go to Installing the cover on page 83 Note If the server is a hot swap model reinstall the VRM in connector J42 after you reinstall the support bracket assembly See System board options connectors on page 55 for connector location Installing internal drives Different types of drives allow the system to read multiple types of media and store more data Several types of drives are available such as e Diskette preinstalled e Hard disk preinstalled on some models e CD ROM preinstalled e Tape Internal drive bays Internal drives are installed in bays The bays of the xSeries 220 are in the front of the server as shown in the following illustration Installing options 67 Note The illustrations in this document might differ slightly from your hardware T
70. alled you must use the ServeRAID configuration program to define and configure the disk array subsystem before you install the operating system Refer to the ServeRAID documentation provided on the IBM xSeries Documentation CD Using the Configuration Setup Utility program This section provides instructions for starting the Configuration Setup Utility program and descriptions of the menu choices available Copyright IBM Corp 2000 29 Starting the Configuration Setup Utility program To start the Configuration Setup Utility program do the following 1 Turn on the server and watch the monitor screen 2 When the message Press Fl for Configuration Setup appears press F1 Notes a You can set an administrator password through the Configuration Setup Utility program only if the optional system management adapter is installed in your server b If you have set both levels of passwords user and administrator you must type the administrator password to access the full Configuration Setup Utility menu 3 Follow the instructions that appear on the screen Choices available from the Configuration Setup main menu From the Configuration Setup Utility main menu you can select settings that you want to change The Configuration Setup Utility main menu is similar to the following na IBM O IBM Corporation 2000 N Configuration Setup Utility e System Summary e System Information e Devices and I O Ports e Date and
71. an sink f Connect the built in fan sink power cable to the appropriate connector on the system board e If you installed the microprocessor in connector U11 connect the fan sink power cable to connector J2 e If youinstalled the microprocessor in connector U12 connect the fan sink power cable to connector J3 10 Place the terminator card in the static protective package that the new microprocessor was shipped in and store it in a safe place You will need to install the terminator card again if you ever remove the microprocessor and do not replace it with another microprocessor Installing options 81 11 Install the VRM that is included in the microprocessor kit Attention Use of other VRMs might cause the server to overheat a Center the VRM over the appropriate VRM connector 1 If you installed the microprocessor in connector U11 press down on the latches on either side of connector J12 and install the VRM in connector J12 2 Ifyou installed the microprocessor in connector U12 press down on the latches on either side of connector J42 and install the VRM in connector J42 Note If the server is a hot swap model reinstall the VRM in connector J42 after you reinstall the support bracket assembly b Make sure that the VRM is oriented and aligned correctly c Press the VRM into the connector Note If you remove the microprocessor later remember to install the terminator card in the appropriate microprocessor co
72. apter cannot be assigned to an adapter team e If you are setting up VLANs and packet tagging on the same adapter 802 1p 802 10 tagging must be enabled on the IBMSet Advanced tab If your network infrastructure devices do not support IEEE 802 1p or you are not sure you can still define filters and send packets as high priority While High Priority 94 Hardware Maintenance Manual xSeries 220 Queue HPQ does not provide the precise priority levels of 802 1p tagging it does assign traffic as either high or low priority and sends high priority packets first Therefore if there are multiple applications on a system that is sending packets the packets from the application with a filter are sent out first HPQ does not change network routing nor does it add any information to the packets To assign HPQ you can specify it using Priority Packet when you create or assign a filter To effectively use HPQ tagging the adapter cannot be assigned to an adapter team Virtual LAN Mode A virtual LAN VLAN is a logical grouping of network devices that are put together as a LAN regardless of their physical grouping or collision domains Using VLANs increases network performance and improves network security VLANs offer you the ability to group users and devices together into logical workgroups This can simplify network administration when you are connecting clients to servers that are geographically dispersed across a building campus or enter
73. ard One of the microprocessor VRMs has failed or a microprocessor VRM is installed in the wrong connector Table 2 Diagnostic LEDs 18 Hardware Maintenance Manual xSeries 220 System Error LED on the front panel System board LED Cause On System error front panel The diagnostic LEDs have detected a system error Off None The diagnostic LEDs have not detected a system error Table 2 Diagnostic LEDs Replacing the battery When replacing the battery you must replace it with a lithium battery of the same type from the same manufacturer To avoid possible danger read and follow the safety statement below To order replacement batteries call 1 800 772 2227 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure the server and reset the system date and time A CAUTION When replacing the battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F Repair or di
74. as one auxiliary device port that supports a mouse or other pointing device The following table shows the pin number assignments for the auxiliary device connector on the system board Pin Signal Data Reserved Ground 5 V dc Clock HD of gt j N Reserved Table 13 Auxiliary device connector pin number assignments Video port The server comes with an integrated super video graphics array SVGA video controller This controller is not removable but you can disable it by installing a PCI video adapter Note If you install a PCI video adapter the server BIOS will automatically disable the integrated video controller The following table shows the pin number assignments for the 15 pin analog video connector on the system board 5 1 00000 00000 00000 15 11 Pin Signal Pin Signal Pin Signal 1 Analog red 6 Red return 11 Not connected 2 Analog green or 7 Green return 12 DDC SDA monochrome 3 Analog blue 8 Blue return 13 Horizontal synchronization Hsyno Table 14 Video port connector pin number assignments 90 Hardware Maintenance Manual xSeries 220 Pin Signal Pin Signal Pin Signal 4 Not connected 9 PIN 14 Vertical synchronization Vsync 5 Digital return 10 Digital return 15 DDC SCL Table 14 Video port connector pin number assignments SCSI port The server has an integr
75. ated small computer system interface SCSI controller with an internal connector J41 on the system board This controller supports an Ultra160 SCSI internal channel This channel supports up to 15 SCSI devices In addition this controller uses e Double transition clocking to achieve high transfer rates Domain name validation to negotiate compatible data transfer speeds with each device e Cyclic redundancy checking CRC instead of the usual parity checking to significantly improve data reliability e An active terminator on the system board for SCSI bus termination If you install a SCSI adapter in the server you can use its SCSI connector to connect different types of small computer system interface SCSI devices Note If you install a PCI redundant array of independent disks RAID adapter you can move the SCSI cable from the system board SCSI connector to an internal channel connector on the RAID adapter if you want to control the internal drives from the adapter SCSI cabling requirements A SCSI cable comes with the server so that you can connect internal SCSI devices to the SCSI controller on the system board A 2 drop SCSI cable comes with the models that have the hot swap drive cage option A 5 drop SCSI cable comes with the models that have the standard non hot swap drive cage If you plan to use the SCSI cable to connect internal SCSI devices to another SCSI or ServeRAID controller for example an optional PCI adapter
76. ation ainsi que les c bles qui la relient aux r seaux aux Systemes de t l communication et aux modems Sauf instruction contraire mentionn e dans les proc dures d installation et de configuration e Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion Mettez les unit s hors tension Commencez par brancher tous les cordons sur les unit s Branchez les cables d interface sur des connecteurs Branchez les cordons d alimentation sur des prises Mettez les unit s sous tension Mettez les unit s hors tension D branchez les cordons d alimentation des prises D branchez les c bles d interface des connecteurs D branchez tous les c bles des unit s Related service information 151 A Notice n 2 ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas l eau e Ne l exposez pas un
77. aving changes to discard the changes retain the current settings and return to the Advanced Setup choice e Error Log Select this choice to view or clear error logs Select POST Error Log to view the three most recent error codes and messages that the system generated during POST Select Clear error logs to clear the error logs e Save Settings Select this choice to save the customized settings e Restore Settings Select this choice to discard the changes and retain the current settings e Load Default Settings Select this choice to discard the changes and restore the factory settings e Exit Setup If you have made any changes the program will prompt you to save the changes or exit without saving the changes Using passwords The System Security choice appears only on the full Configuration Setup Utility menu After you select this choice you can implement two levels of password protection power on password and administrator password Power on password Select this choice to set a power on password After you set a power on password you can enable the unattended start mode This locks the keyboard and mouse but allows the system to start the operating system The keyboard and mouse remain locked until you type the correct password You can use any combination of up to seven characters A Z a z and 0 9 for your power on password Keep a record of your password in a secure place If you forget the power on passwor
78. be installed in any memory slot The server supports a minimum of 128 MB and a maximum of 4GB of system memory See the ServerProven list at http www ibm com pc compat for a list of memory modules for use with the server Installing or removing DIMMs changes the configuration information in the server Therefore after installing or removing a DIMM you must save the new configuration information by using the Configuration Setup Utility program When you restart the server the system displays a message indicating that the memory configuration has changed Start the Configuration Setup Utility program and select Save Settings See Configuring the server on page 29 for more information The illustrations in this document might differ slightly from your hardware DIMM connector 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 Attention When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 136 To install a DIMM do the following 76 Hardware Maintenance Manual xSeries 220 Review the safety precautions in Statement 1 and Statement 5 in Safety information on page 133 Review the information in Before you begin on page 58 and the documentation that comes with the option Turn off the server and peripheral devices and di
79. ble 5 NDIS Windows NT or Windows 2000 driver messages for the Ethernet controller Diagnostics 25 Error code hex Description Ox0F Explanation Could not allocate enough memory for other structures Action 1 From the Windows NT desktop select Start gt Control Panel gt Networks gt Adapters 2 Select your IBM Ethernet adapter from the list 3 Select Properties gt Advanced 4 Lower the value for the resource named in the message 0x10 Explanation Did not find any Ethernet controllers Action Using the Configuration Setup Utility make sure that Ethernet is enabled 0x11 Explanation Multiple Ethernet controllers found but none matched the required ID Action Using the Configuration Setup Utility make sure that Ethernet is enabled 0x13 Explanation Did not find any Ethernet controllers that matched the required subven subdev Action Using the Configuration Setup Utility make sure that Ethernet is enabled 0x16 Explanation Single adapter found but multiple instances tried to load Action Using the Configuration Setup Utility make sure that Ethernet is enabled and that the slot containing the IBM 10 100 Ethernet Adapter or the IBM 10 100 EtherJet PCI adapter is enabled 0x17 Explanation Slot parameter not specified in the registry Action Remove the adapter driver and reinstall it If the problem persists call for service All other 4 cha
80. ch and LED panel cable connects to the system board then carefully disconnect the cable from the system board Notes 1 Some cables might have two connectors for you to disconnect 2 Refer to the system service label for system board connector locations e Gently pull the cable through the opening on the front of the system Note The cable might be routed through a cable clamp in some systems f Carefully push the cable through the opening in the new location on the system then connect the cable to the system board where you disconnected it earlier Note If your cable has two connectors make sure that you connect both of them to the system board g Align the power switch and LED panel with its new location then carefully snap the panel into place on the front of the system h Lower the drive cage back to its normal position then re install any hot swap drives that you removed in the appropriate drive bays see Installing a hot swap hard disk drive in bay 5 6 or 7 on page 72 10 Align the top cover with the top of the system then slide it toward the front of the system until the cover snaps into place Note Ensure that the tabs on the back of the cover fit into the slots on the back of the system Be sure that the front edge of the cover is flat against the system 46 Hardware Maintenance Manual xSeries 220 Figure 7 Installing the top cover 11 Turn the system back to the tower orientation then
81. checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges Related service information 135 Power off the computer Disconnect the power cord Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use produc
82. cos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica e No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta e Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos e Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto e Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al e No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales e Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n AP GUELO todo En primer lugar conecte los cables a los dispositivos Conecte los cables de se al a los conectores Conecte cada cable de alimentaci n a la toma de alimentaci n ENCIENDA el dispositivo AP GUELO todo En primer
83. d you can regain access to the server through one of the following methods Configuring the server 33 If an administrator password has been set enter the administrator password at the power on prompt If necessary see Administrator password for details Start the Configuration Setup Utility program and change the power on password Start the Configuration Setup Utility program and change the power on password Change the position of the password override switch as described in Setting the password override switch Remove the battery and then reinstall the battery Setting the password override switch The following illustration shows the location of the password override switch switch 8 which is the switch farthest to the right on switch block 1 on the system board a fF O El po El ES El Q 0 0 o Power on ad af hn password override no z 5 switch switch 8 of 7 ag switch block 1 E EEE ET To set the password override switch do the following 1 Review the information in Before you begin on page 58 2 Turn off the server and
84. d modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Related service information 137 Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON e Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations e Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to ha
85. dies Venezuela United States of America FRU No 01K9851 01K9853 12J5120 12J5122 12J5124 12J5126 12J5128 12J5987 55H6643 55H6646 76H4865 6952301 110 1838574 220 36L8886 220V 15A Parts listing 131 132 Hardware Maintenance Manual xSeries 220 Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2000 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 lb or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the
86. e Drive Diagnostics 3 Cable 4 Diskette Drive 5 System Board Monitor problems general 1 Monitor ee a 2 Run Video Diagnostics If diagnostics pass the problem may be a video driver suspect a problem with the 3 Display Adapter System Board monitor refer to the information that comes with the monitor for adjusting and testing instructions System Error and DIMM X 1 Replace DIMM X LED on System Error and CPU X 1 Replace CPU X LED on Setup Action Setup and Installation CD won t start Be sure the server is supported all xSeries servers with a startable bootable CD ROM drive are supported If the startup boot sequence settings have been altered be sure the CD ROM is first in the boot sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed drives or cannot install NOS Be sure there are no duplicate SCSI IDs or IRQ assignments Be sure that the hard disk drive is connected properly 118 Hardware Maintenance Manual xSeries 220 Setup Action The Operating System Installation program continuously loops Free up more space on the hard disk ServerGuide won t start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Setup and Installation CD label for a list of NOS versions supported
87. e Maintenance Manual xSeries 220 USB cables and hubs You need a 4 pin cable to connect devices to USB 1 or USB 2 If you plan to attach more than two USB devices you must use a hub to connect the devices The hub provides multiple connectors for attaching additional external USB devices USB technology provides up to 12 megabits per second Mbps speed with a maximum of 127 external devices and a maximum signal distance of five meters 16 ft per segment USB port connectors Each USB port has an external connector on the system board for attaching USB compatible devices The following table shows the pin number assignments for the USB port connectors on the system board Pin Signal 1 5 V dc 2 Data 3 Data 4 Ground Table 11 USB port connector pin number assignments Keyboard port There is one keyboard port on the system board Note If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST The following table shows the pin number assignments for the keyboard connector on the system board 6 0 05 40 3 SEE 2 1 Pin I O Signal 1 I O Data 2 N A Reserved 3 N A Ground 4 N A 5 V dc 5 I O Clock 6 N A Reserved Table 12 Keyboard connector pin number assignments Installing options 89 Auxiliary device pointing device port The system board h
88. e drivers The network might be idle Try sending data from this workstation Run diagnostics on the LEDs The function of this LED can be changed by device driver load parameters If necessary remove any LED parameter settings when you load the device drivers Data is incorrect or sporadic Check the following Make sure that you are using Category 5 cabling when operating the server at 100 Mbps Make sure that the cables do not run close to noise inducing sources like fluorescent lights The Ethernet controller stopped working when another adapter was added to the server Check the following Make sure that the cable is connected to the Ethernet controller Make sure that your PCI system BIOS is current Reseat the adapter Determine if the interrupt IRQ setting assigned to the Ethernet adapter is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device If the problem remains call for service Table 3 Ethernet troubleshooting chart 22 Hardware Maintenance Manual xSeries 220 Ethernet controller problem Suggested Action controller stopped working without apparent cause The Ethernet Check the following Run diagnostics for
89. e temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur A Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes e N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur e Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document A DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Notice n 4 152 Hardware Maintenance Manual xSeries 220 218 kg gt 32 kg ATTENTION Faites vous aider pour soulever ce produit Notice n 5 A ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que v
90. e the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same Reference Diagnostics Diskette version Have the same configuration options set in the system Dei GS CON SOS ETS ES Have the same setup for the operation system control files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user 168 Hardware Maintenance Manual xSeries 220 Trademarks IBM NetBAY3 ServeRAID ServerGuide Light Path Diagnostics Wake on LAN xSeries Active PCI HelpCenter IBM makes no representations or warranties regarding non IBM products For non
91. emory modules then do a 3 boot reset See Using the No operational Configuration Setup Utility program on page 29 memory in system 2 DIMMs 3 System Board 4 4 4 1 Verify correct cable installation 2C cableattached 2 Verify optional system management adapter is correctly installed in PCI slot 2 system management adapter not 3 System management adapter functioning Two Short Beeps 1 Run Diagnostics Information only the 2 Run Configuration Setup configuration has changed Three Short Beeps 1 DIMM 2 System Board One Continuous Beep 1 Processor 2 Optional Processor if installed 3 System Board Repeating Short Beeps 1 Keyboard 2 System Board One Long and One 1 Video adapter if present Short Beep 2 System Board One Long and Two 1 Video adapter if present Short Beeps 2 System Board Two Long and Two 1 Video adapter Short Beeps No beep symptoms No Beep Symptom FRU Action No beep and the system operates correctly Check speaker cables Speaker System board No Beeps occur after successfully completing Check speaker connections POST Speaker System board No ac power Check the power cord Power supply No beep and no video RUN PES a ES DL See Undetermined problems on page 124 114 Hardware Maintenance Manual xSeries 220 Diagnostic error codes Note In the following error codes if XXX is 000 195 or 197do not replace a FRU
92. entos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo Declaraci n 4 A 164 Hardware Maintenance Manual xSeries 220 218 kg 37 libras 232 kg 70 5 libras 255 kg 121 2 libras PRECAUCION Tome medidas de seguridad al levantar el producto Declaraci n 5 PRECAUCION El botin de control de alimentaciin del dispositivo y el interruptor de alimentaciin de la fuente de alimentaciin no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n 20 gt gt 19a Declaraci n 10 A PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Related service information 165 166 Hardware Maintenance Manual xSeries 220 Send us your comments We want to know your opinion about this manual part number 06P1822 Your input w
93. erasable programmable ROM EEPROM Devices and I O Ports Select this choice to view or change the assignments for devices and input output ports This choice appears only on the full Configuration Setup Utility main menu Date and Time Select this choice to set the system date and time The system time is in a 24 hour format hour minute second System Security Select this choice to set passwords This choice appears only on the full Configuration Setup Utility main menu You can implement two levels of password protection Power on Password Select this choice to set or change a power on password See Using passwords on page 33 for more information Administrator Password Note This choice is available on the Configuration Setup Utility menu only if the optional system management adapter is installed in your server Select this choice to set or change an administrator password Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user See Using passwords on page 33 for more information Start Options Select this choice to view or change the start options Start options take effect when
94. es the system is functioning properly Beeps Description 1 2 3 e One beep A pause or break e Two beeps A pause or break e Three Beeps 4 Four continuous beeps Beep Symptom FRU Action 1 1 3 CMOS 1 Battery write read test failed 2 System Board 1 1 4 1 System Board BIOS EEPROM checksum failed Copyright IBM Corp 2000 111 Beep Symptom FRU Action 1 2 1 1 System Board Programmable Interval Timer failed 1 2 2 1 System Board DMA initialization failed 1 2 3 1 System Board DMA page register write read failed 1 2 4 1 DIMM RAM refresh verification failed Re HORA 1 3 1 1 DIMM 1st 64K RAM test failed 2 System Board 1 3 2 1 DIMM st e RAM parity 2 Processor test failed 3 System Board 1 4 3 1 System Board Interrupt vector loading test failed 2 1 1 1 System Board Secondary DMA register failed 2 1 2 1 System Board Primary DMA register failed 2 1 3 1 System Board Primary interrupt mask register failed 2 1 4 1 System Board Secondary interrupt mask register failed 2 2 1 1 System Board Interrupt vector loading failed 2 2 2 1 System Board Keyboard controller failed 2 Keyboard 2 2 3 1 Battery CMOS power failure and checksum checks en failed 2 2 4 1 Battery CMOS configuration info validation failed Fe Ron 2 3 1 1 Jumper on J28 Screen initialization 2 System Board
95. ethod that is supplied with the RAID adapter to view or change SCSI settings for devices attached to the adapter Starting the SCSISelect utility program Complete the following steps to start the SCSISelect utility program 1 Turn on the server 2 When the lt lt lt Press lt CTRL gt lt A gt for SCSISelect Utility gt gt gt prompt appears press Ctrl A 3 Whenthe Would you like to configure the host adapter or run the SCSI disk utility question appears make your selection and press Enter Configuring the server 35 4 Use the arrow keys to select a choice from the menu e Press Esc to return to the previous menu e Press the F5 key to switch between color and monochrome modes if your monitor permits 5 Follow the instructions on the screen to change the settings of the selected items then press Enter 36 Hardware Maintenance Manual xSeries 220 Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu Configure View Host Adapter Settings Select this choice to view or change the SCSI controller settings To reset the SCSI controller to its default values press F6 then follow the on screen instructions You can view or change the following controller settings Host Adapter SCSI ID Select this choice to view the SCSI controller ID which is usually 7 SCSI Parity Checking Select this choice to view the assigned value of Enabled Host Adapter SCSI Termi
96. ette drive Restart the server The system begins the power on self test POST Select 1 Update POST BIOS from the menu that contains various flash update options When prompted as to whether you want to save the current code to a diskette press N When prompted to choose a language select a language from 0 to 7 and press Enter to accept your choice Do not restart your system at this time Remove the BIOS flash diskette from the diskette drive Turn off the server Move jumper J38 to the hi setting pins 2 and 3 to return to normal startup mode Restart the server Identifying problems using status LEDs The server has diagnostic LEDs to help you identify problems with some server components Use the diagnostic LEDs to identify the failing or incorrectly installed components Diagnostics 17 Front panel and system board LEDs The server does not contain a diagnostic or information panel The system error LED is on the front panel inside the server All of the remaining error LEDs are on the system board adjacent to the failing components See Diagnostic LEDs for information on identifying problems using these LEDs The meanings of these LEDs are as follows CPU1 Microprocessor number 1 connector U12 fault CPU2 Microprocessor number 2 connector U11 fault Fan 1 Fan number 1 connector J10 failure see note 1 Fan 2 Fan number 2 connector J18 failure see note 1 MEM1 DIMM number 1 connector J19
97. ettings highlight the connector or bank of connectors that you want to enable then select Enable In some memory configurations the 3 3 3 beep code might sound during POST followed by a blank screen If this occurs you must restart the server three times to force the system BIOS to reset the memory connector or bank of connectors from Disabled to Enabled Installing and removing a microprocessor The server comes with one microprocessor which is installed on the system board If you install an additional microprocessor kit the server can operate as a symmetric multiprocessing SMP server With SMP certain operating systems and application programs can distribute the processing load between the microprocessors This enhances performance for database and point of sale applications integrated manufacturing solutions and other applications Notes 1 Before you install a new microprocessor review the documentation that comes with the microprocessor so that you can determine whether you need to update the server basic input output system BIOS The latest level of BIOS for the server is available through the World Wide Web Installing options 77 Obtain an SMP capable operating system optional For a list of supported operating systems see http www ibm com pc compat on the World Wide Web The server comes with one microprocessor which is installed in microprocessor connector U12 the microprocessor connector that is close
98. f the server if it is on Unplug the server Remove the front bezel see Removing the bezel on page 60 Remove the cover see Removing the side cover on page 59 Remove the support bracket see Removing the support bracket assembly on page 61 Remove any hard disk drives or drive fillers from the drives Disconnect the hard disk drive cables that connect to the system board Swing the cage out Slide the backplane out of the cage Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 FRU information service only 99 N 0 N To remove the power supply do the following Power off the server if it is on Unplug the server Remove the cover see Removing the side cover on page 59 Disconnect internal cables from the planar and drives Remove the screws from the rear of the server D SL IRo Qe Gently move the power supply away from the chassis and lift it out of the server Rear fan Before you begin Read Safety information on page 133 e Review the information in Before you begin on page 58 100 Hardware Maintenance Manual xSeries 220 System board Rear Fan Rubber To remove the rear fan do the following 1 9 19 Na a Power off the server if it is on Unplu
99. fault MEM 2 DIMM number 2 connector J21 fault MEM 3 DIMM number 3 connector J23 fault MEM 4 DIMM number 4 connector J26 fault VRM1 Microprocessor VRM number 1 connector J42 fault see note 1 VRM2 Microprocessor VRM number 2 connector J12 fault see note 1 Notes 1 The fan and VRM LEDs will illuminate only if the optional system management adapter is installed in the server 2 The server does not support user replaceable power supplies or fans Diagnostic LEDs You can use the diagnostic LEDs built into the server to quickly identify the type of system error that occurred The server is designed so that LEDs remain illuminated when the server shuts down as long as the power supply is operating properly This feature helps you to isolate the problem if an error causes the server to shut down To correct specific problems see Symptom to FRU index on page 111 System Error LED on the front panel System board LED Cause On None The system error log is 75 or more full or a Predictive Failure Analysis A system error was detected Check to PFA alert was logged see which of the LEDs on the system board are on On MEM1 MEM2 MEM3 or MEM4 A memory error occurred system board On CPU1 or CPU2 system board One of the microprocessors has failed or a microprocessor is installed incorrectly On Fan 1 or Fan 2 One of the fans has failed or is operating too slowly On VRM1 or VRM2 system bo
100. ffer slightly from your hardware 60 Hardware Maintenance Manual xSeries 220 Do the following to remove the bezel 1 Di Review the information in Before you begin on page 58 Turn off the server and peripheral devices and disconnect all external cables and power cords Remove the side cover see Removing the side cover on page 59 Press the bezel release latch at the top of the server to disconnect the top of the bezel from the server Release the two tabs at the top edge of the bezel and pull the top of the bezel slightly away from the server Pull the bezel up to release the two tabs at the bottom edge of the bezel Store the bezel in a safe place Removing the support bracket assembly When working with some options such as hard disk drives and microprocessors you must first remove the support bracket assembly to access the location of the option The support bracket assembly consists of a support bracket an air baffle and a fan Installing options 61 Do the following to remove the support bracket assembly 1 Review the information in Before you begin on page 58 2 Turn off the server and peripheral devices and disconnect all external cables and power cords 3 Remove the side cover see Removing the side cover on page 59 If the server is a non hot swap model continue with step 7 If the server is a
101. g an adapter on page 65 Remove the hot swap hard disk drive cage see Hot swap hard disk drive cage on page 98 Remove memory modules see Installing memory modules on page 76 Remove microprocessors and or terminator cards see Installing and removing a microprocessor on page 77 Remove screws and lift the system board out of the server Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 102 Hardware Maintenance Manual xSeries 220 To remove the CD ROM drive do the following ON TOT HR KO Dre Floppy disk drive Power off the server if it is on Unplug the server Remove the cover see Removing the side cover on page 59 Disconnect the cables Remove the screws from the CD ROM drive cage Gently slide the floppy disk drive toward the rear of the server and lift it out Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 To remove the floppy disk drive do the following 1 2 3 4 5 Power off the server if it is on Unplug the server Remove the cover see Removing the side cover on page 59 Disconnect the cables Remove the screws from the floppy disk drive cage FRU information service only 103 6 Gently slide the floppy disk drive toward the rear of the server and lift it out
102. g the server Remove the cover see Removing the side cover on page 59 Remove the support bracket see Removing the support bracket assembly on page 61 Remove the fan cable from the system board Use side cutters to sever the four rubber extensions on the outside of the server Gently pry the fan away from the server and lift it up and out To install the new fan assembly place the fan in position at the rear of the server Guide the rubber extensions through the apertures Use needle nosed pliers to pull the extensions through the apertures Reconnect cables Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 Note It is recommended that the server be placed on its left side before performing this service procedure Rotate the feet in toward the server so they do not detach due to the weight of the server FRU information service only 101 To remove the system board do the following 1 2 3 4 5 a 10 11 CD ROM drive Power off the server if it is on Unplug the server Remove the cover see Removing the side cover on page 59 Remove the front bezel see Removing the bezel on page 60 Remove the support bracket see Removing the support bracket assembly on page 61 Disconnect the cables Remove the adapter cards and both adapter retaining brackets see Installin
103. gnostics on page 11 Cover release latch Slide this lever to release the cover General information 7 Cover release latch Key lock Starting the server After you plug the power cord of your server into the power supply and an electrical outlet the server can start in any of the following ways e You can press the power control button on the front of the server to start the server Notes 1 You can install a circular disk over the power control button to prevent accidental manual power off This disk known as the power control button shield comes with your server 2 After you plug the power cord of your server into an electrical outlet wait approximately 20 seconds before pressing the power control button During this time the system is initializing therefore the power control button does not respond e If the server is turned on and a power failure occurs the server will start automatically when power is restored e The Wake on LAN feature will turn on the server at the set time when a Magic Packet is received provided that all of the following conditions are met AC power is present The server is either off or shut down from an Advanced Configuration and Power Interface ACPI operating system 8 Hardware Maintenance Manual xSeries 220 The Wake on LAN feature is enabled in the Configuration Setup Utility program A supported Wake on LAN adapter is installed in
104. h mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden AA 2 1 09 m Hinweis 10 A ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen 156 Hardware Maintenance Manual xSeries 220 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 A A PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali e Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza e Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e mun
105. he latches through the aperture and remove the button kit Hot swap hard disk drive cage Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 Note The illustration above may differ slightly from your server To remove the hot swap hard disk drive do the following 1 Se N a Power off the server if it is on Unplug the server Remove the front bezel see Removing the bezel on page 60 Remove the cover see Removing the side cover on page 59 Remove the support bracket see Removing the support bracket assembly on page 61 Remove any hard disk drives or drive fillers from the drives Disconnect the hard disk drive cables that connect to the system board Remove the screws from the front of the hard disk drive cage Move the cage slightly in and up until it is free of the chassis and lift it out of the server Note Take care not to dislodge the memory when you remove the cage Hot swap backplane Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 98 Hardware Maintenance Manual xSeries 220 Power supply O 50 F Coxe a SS 9 Note The illustration above may differ slightly from your server To remove the hot swap backplane do the following 1 OL ES 10979 ND Power of
106. heck connection Symptom to FRU index 115 Error Code Symptom FRU Action 035 XXX S99 Failed 1 Adapter RAID test on PCI slot S S number of failing PCI slot Gir Mee ec Le Check System Error Log 3 Cable before replacing a FRU 035 XXX SNN Check 1 Fixed Disk with SCSI ID NN on RAID adapter in PCI slots System Error Log before replacing a FRU S number of failing PCI slot NN SCSI ID of failing fixed disk 035 253 S99 RAID 1 ServeRAID Adapter in slot S is not configured properly Obtain the basic and adapter initialization failure extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 Adapter 075 XXX 000 Failed 1 Power Supply Power Supply test 089 XXX 001 Failed 1 Microprocessor Microprocessor test 089 XXX 002 1 Optional Microprocessor 2 Failed Optional Microprocessor test 180 XXX 003 Failed 1 System Board System Board LED test 201 XXX ONN Failed 1 DIMM Location J1 J4 Memory test see Memory 2 M d Settings on page 32 NN teem oe DIMM location 201 XXX 999 Multiple 1 See error text for failing DIMMs DIMM failure see error text 202 XXX 001 Failed 1 Microprocessor CPU 1 System Cache test 202 XXX 002 Failed 1 Microprocessor CPU 2 System Cache test 206 XXX 000 Failed 1 Cable Diskette Drive test 2 Diskette Drive 3 System Board 215 XXX 000 Failed 1 CD ROM Drive Cable
107. ical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 A DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks an
108. ification of adapter Action Verify that all the adapters bound in a team are of the same classification Requested number of Secondary cards are not found Explanation The number of adapters specified in the bind command could not be located Action Verify the numbers and slot locations of the adapters to be bound If the problem persists contact your network supplier Failed to create AFT group Make sure that the drivers for supported adapters are loaded primary adapter is bound to protocols and secondary adapter is not bound to any protocols Explanation Binding of protocol failed Protocol is either not bound to any adapter or is bound to more than one adapter in the group Action Ensure that the protocol is bound to only adapter in an AFT team Error identifying slot numbers for the specified board names Explanation The mapping between the board name entered and the slot number for an adapter could not be established Action Check the board name for the adapter before issuing the bind command If the problem persists contact your network supplier Can t unbind specified slot from AFT group Make sure that the slot you specified is for the primary adapter in an AFT group Explanation The number entered in the unbind command was not the primary adapter in an AFT group Action Reissue the unbind command and specify the slot number for the primary adapter LAN adapter at slot nnnn
109. ill help us to improve our publications Please photocopy this survey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone number 1 Do you like this manual Q Yes ANO 2 What would you like to see added changed or deleted in this manual 3 What is your service experience level Q Less than five years Q More than five years 4 Which Servers to you service most Thank you for your response Related service information 167 Problem determination tips Notices Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model e Processor or hard disk upgrades e Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked Ifit has been working what changes were made prior to it failing Is this the original reported failure e Reference Diagnostics version Type and version level e Hardware configuration Print print screen configuration currently in use BIOS level e Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Ar
110. in Ber hrung bringen e ber 100 C erhitzen e reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sondermiill beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes e Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden miissen Die Verkleidung des CD ROM Laufwerks nicht 6ffnen e Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gefahrliche Laserstrahlung auftreten VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden Hinweis 4 A Related service information 155 218 kg 232 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 A A ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung fiir den Server nicht unterbrochen Der Server k nnte auc
111. ita di terra di sicurezza e Quando possibile collegare o scollegare i cavi di segnale con una sola mano e Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa e Scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti ei modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione e Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare 1 SPEGNERE tuttii dispositivi 1 SPEGNERE tuttii dispositivi 2 Collegare prima tuttii cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori a elettniche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai prese elettriche CONNOR 5 ACCENDERE le unit 4 Rimuovere tutti i cavi dalle unit Avviso 2 Related service information 157 A ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone e provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fo
112. ives first then network default Try network only Try local drives only Try network first then local drives Show setup prompt Select this choice to either display the PXE setup prompt or disable it Disable is the default setting When this choice is enabled Press Ctrl S to enter the setup menu will appear on the screen under the initializing prompt 38 Hardware Maintenance Manual xSeries 220 Setup time wait menu Select this choice to set the amount of time in seconds that the system will pause during initialization for a Ctrl S input 2seconds default 3 seconds 5 seconds 8 seconds Legacy OS wake up support Select this choice to allow disallow a non windows operating system to use adapter remote wake up capability Disabled default Enabled Configuring the server 39 40 Hardware Maintenance Manual xSeries 220 Tower to rack conversion Use the following steps to prepare the system for rack installation Important Read Safety information on page 133 before continuing with this Copyright IBM Corp 2000 procedure Shut down the operating system and remove all media from the drives such as diskettes CDs optical disks or tapes Turn off the system and any attached devices Disconnect all power cords from the system and electrical outlets Note the location of any remaining cables then disconnect all other cables from the system Caution
113. lems 124 Parts listing 127 DY SLM amo onte nues nue de Der 128 Keyboards citrico rina a 130 Power cords aria pasa ane ea 131 Related service information 133 Safety information 133 vi Hardware Maintenance Manual xSeries 220 General safety ass as de ri 133 Electrical safety 134 Safety inspection guide 135 Handling electrostatic discharge sensitive devices 136 Grounding requirements 137 Safety notices multi lingual translations 137 Send us your comments 167 Problem determination tips 168 Notice a PA LR 168 Trademarks ica mA ata p 169 General checkout The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server The system board Ethernet controller video controller RAM keyboard mouse pointing device diskette drive serial ports hard drives and parallel port You can also use them to test some external devices See Diagnostic programs and error messages on page 13 Also if you cannot determine whether a problem is caused by the hardware or by the software you can run the diagnostic programs to confirm that the hardware is working properly When you run the diagnostic programs
114. ller messages 23 This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server If you cannot locate and correct the problem using the information in this section refer to Symptom to FRU index on page 111 for more information Diagnostic tools overview The following tools are available to help you identify and resolve hardware related problems e POST beep codes error messages and error logs The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST for more information e Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server See Diagnostic programs and error messages on page 13 for more information e Error symptoms These charts list problem symptoms along with suggested steps to correct the problems See Diagnosing errors on page 21 for more information e Diagnostic LEDs The server has light emitting diodes LEDs to help you identify problems with server components These LEDs are part of the diagnostics that are built into the server See Diagnostic LEDs on page 18 for more information POST When you turn on the server it performs a series of test
115. llo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione AA 2 Om am 1 Avviso 10 A ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unita montate in rack Related service information 159 Ox E Ho Jtsetet ds HOSS tdos AZAL BEAL SIM Sol LE PAYS ELO US AS Svs AA 0 UND S 2 78 TESA HO CE 880 Mes EX GE gJ AMAS AA DE AMC SU AASB HEAD zig 201 TENS HS LE 82 ENS SUI OS Y SIMS Y II Us 28801 el HOSS ABOAL BES OYA CERTIS azs gogu 1 2E AJASE BUC 1 28 AAE BUC 2 AN PE HOSS SAH AASL C 2 UN BEM AA FEE SSUO 3 112 HOSS HAAA A2 SU CH 3 415 HOSS AME HIASILICH 2420 dE TER SSB 4 SAM DE HOSS MALICE 5 AAS HUC Oy H Ao nm gt o 21S WEZE MAIS WS IBM 23 HS 33F8354 ES HIX S HIOA Hl ss Sa UE CIS ASS AO NAB ds HECIE 27 UE PEO YOU SAS ASMA MAE SAS os SHOP DAHAS Elcio de SE 42 HUE NE Nel LE NEO god Ste ASU C USE FASANO ARIAL SU SIT LES SINAIS 100 C 212 F 01422 TASHA OAS SUSA SASHA DIAS 19 HAU REA SPA Met HECIE ASMA
116. mation text message is the diagnostic message that indicates the reason for the problem Text messages The diagnostic text message format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff given in the previous list Result can be one of the following Passed This result occurs when the diagnostic test completes without any errors Failed This result occurs when the diagnostic test discovers an error User Aborted This result occurs when you stop the diagnostic test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device that is not present Aborted This result occurs when the test could not proceed because of the system configuration Warning This result occurs when a possible problem is reported during the diagnostic test such as when a device that is to be tested is not installed Test Specific String This is additional information that you can use to analyze the problem Starting the diagnostic programs You can press F1 while running the diagnostic programs to obtain Help information You also can press F1 from within a help screen to obtain online documentation from which you can select different categories To exit Help and return to where you left off press Esc To start the diagnostic programs 1 Turn on the server a
117. memory configuration error Video Adapter if installed System Board 5962 IDE CD ROM configuration error Run Configuration Setup CD ROM Drive CD ROM Power Cable IDE Cable System Board Battery 8603 Pointing Device Error Pointing Device System Board 00012000 Processor machine check Update BIOS Replace microprocessor 00019501 Microprocessor 1 is not functioning check VRM and processor LEDs DoS Se ASE E S er DS TE JOY E Microprocessor 1 System Board 00019502 Microprocessor 2 is not functioning check VRM and processor LEDs m Microprocessor 2 System Board 122 Hardware Maintenance Manual xSeries 220 Error Code Symptom FRU Action 00019701 Microprocessor 1 Microprocessor 1 lailed BIST 2 System Board 00019702 Microprocessor2 1 Microprocessor 2 failed BIST 2 System Board 00180100 1 Run Configuration Setup ron fOPERLGPUOA 2 Failing Adapter 3 System Board 00180200 1 Run Configuration Setup No more I O space available Eine Adapt for PCI adapter Mu Gi a 3 System Board 00180300 1 Run Configuration Setup No more memory above 2 Failing Ad t 1MB for PCI adapter ees cee al 3 System Board 00180400 1 Run Configuration Setup No more memory below Re 2 Failing Adapt 1MB for PCI adapter PME one ee 3 System Board 00180500 1 Remove Failing PCI Card PCI option ROM checks
118. ments for the 25 pin female D shell parallel port connector on the system board 13 0000000000000 000000000000 25 Pin VO SPP ECP Signal EPP Signal 1 O STROBE WRITE 2 I O Data 0 Data 0 3 I O Data 1 Data 1 4 1 0 Data 2 Data 2 5 I O Data 3 Data 3 6 I O Data 4 Data 4 7 I O Data 5 Data 5 8 I O Data 6 Data 6 9 I O Data 7 Data 7 10 I ACK ACK 11 I BUSY WAIT 12 I PE paper end PE paper end 13 I SLCT select SLCT select 14 O AUTO FD feed AUTO FD 15 I ERROR ERROR 16 O INIT INIT 17 O SLCT IN SLCT IN 18 Ground Ground 19 Ground Ground 20 Ground Ground 21 Ground Ground 22 Ground Ground 23 Ground Ground 24 Ground Ground 25 Ground Ground Table 9 Parallel port connector pin number assignments Serial ports The server has two standard serial communication ports serial port A and serial port B Installing options 87 Some application programs require specific ports and some modems function properly only at certain serial port addresses You might need to use the Configuration Setup Utility program to change serial port address assignments to prevent or resolve address conflicts Viewing or changing the serial port assignments To view or change the serial port assignments do the following 1 Restart the server and watch the monitor screen 2 When the message Press Fl for Configurati
119. n None 20 Informational Explanation Team nn Preferred secondary adapter took over Action None Table 6 NDIS Windows NT or Windows 2000 driver teaming messages for the Ethernet controller Diagnostics 27 Event ID Type Description 21 Warning Explanation Team nn Primary adapter does not sense any Probes Possible reason partitioned Team Action Make sure the cables of the adapter team are connected to the same LAN segment Reconfigure the team if necessary Table 6 NDIS Windows NT or Windows 2000 driver teaming messages for the Ethernet controller 28 Hardware Maintenance Manual xSeries 220 Configuring the server Using the Configuration Setup Utility program 29 Starting the SCSISelect utility program 35 Starting the Configuration Setup Utility program Choices available from the SCSISelect menu 37 30 Using the Preeboot eXecution Environment boot Choices available from the Configuration Setup agent utility program 38 main menu Using passwords EER de en Pete ra 30 Starting the PXE boot agent utility program 38 EA a RA AE 33 Choices available from the PXE boot agent menu 38 Using the SCSISelect utility program 35 The following configuration programs are provided with the server Configuration Setup Utility This program is part of the basic input output system BIOS that comes with the ser
120. n PCI slot N Ethernet test on adapter in 2 tem Board PCI slot N ESA 415 XXX 000 Failed 1 Cable Modem test 5 Modem 3 System Board Error symptoms General FRU Action CD is not working properly 1 Clean the CD 2 Run CD ROM diagnostics 3 CD ROM Drive CD ROM drive tray is not 1 Insert the end of a paper clip into the manual tray release opening working D ROM d tics The server must be fi RED BOM asia powered on 3 CD ROM Drive Symptom to FRU index 117 General FRU Action CD ROM drive is not 1 Run Configuration Setup enable primary IDE channel recognized 2 Check cables and jumpers 3 Check for correct device driver 4 Run CD ROM diagnostics 5 CD ROM drive 6 System Board Power switch does not work 1 Verify that switch number 5 of switch block is Off 2 Power Switch Assembly 3 System Board CD ROM drive cable is not 1 Make sure CD ROM drive cable is plugged in plugged in Diskette drive in use light 1 If there is a diskette in the drive verify that Ci a The diskette drive is enabled in the Configuration Setup utility program or the diskette drive does b The diskette is good and not damaged Try another diskette if you have one not work c The diskette is inserted correctly in the drive d The diskette contains the necessary files to start the server e The software program is OK f Cable is installed correctly proper orientation 2 Run Diskett
121. nation Select this choice to view the assigned value of Enabled Boot Device Options Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Note The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI devices The transfer rate for Ultra 160 LVD devices is 160 0 The transfer rate for Ultra SCSI LVD devices is 80 0 The transfer rate for Fast SCSI devices is 20 0 Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options These options include enabling support for large hard disk drives and support for drives with UltraSCSI speeds SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the screens carefully before making a selection Note If you press Ctrl A before the selected drives are ready an Unexpected SCSI Command Failure screen might appear Restart the server and watch the SCSISelect messages as each drive starts After the drive that you want to view or format starts press Ctrl A Configuring the server 37
122. nd watch the screen 2 When the message F2 for Diagnostics appears press F2 3 Type in the appropriate password then press Enter 4 Select either Extended or Basic from the top of the screen 5 When the Diagnostic Programs screen appears select the test you want to run from the list that appears then follow the instructions on the screen 14 Hardware Maintenance Manual xSeries 220 Notes a b If the server stops during testing and you cannot continue restart the server and try running the diagnostic programs again The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server If you run the diagnostic programs with no mouse attached to the server you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons All other functions provided by mouse selectable buttons are also available using the function keys You can run the USB interface test and the USB external loopback test only if there are no USB devices attached You can view server configuration information such as system configuration memory contents interrupt request IRQ use direct memory access DMA use device drivers and so on by selecting Hardware Info from the top of the screen When the tests have completed you can view the Test Log by selecting Utility from the top of the screen If the hardware checks out OK but the problem persists during normal server o
123. nication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock e Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly e Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units e Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position e If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember An
124. nn Virtual adapter or Team is initialized Action None 09 Informational Explanation Team nn Primary adapter is switching over Action None 10 Warning Explanation Team nn Adapter link down Action Make sure the adapter is functioning properly 11 Informational Explanation Team nn Secondary adapter took over Action None 12 Warning Explanation Team nn Secondary adapter is deactivated from the Team Action Make sure the secondary adapter is functioning properly and that the adapter cable is securely connected to the LAN 13 Informational Explanation Team nn Secondary adapter has rejoined the Team Action None 14 Informational Explanation Team nn Secondary adapter link is up Action None 15 Error Explanation Team nn The last adapter has lost its link Network connection has been lost Action Shut down the server and replace the adapters then restart the server to reestablish the connection 16 Informational Explanation Team nn An adapter has re established the link Network connection has been restored Action None 17 Informational Explanation Team nn Preferred primary adapter has been detected Action None 18 Informational Explanation Team nn Preferred secondary adapter has been detected Action None 19 Informational Explanation Team nn Preferred primary adapter took over Actio
125. nn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht e Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben e Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschlie en Kabel l sen 5 Ger t einschalten 4 Netzstecker an Steckdose anschlie en 1 Alle Ger te ausschalten und 1 Alle Ger te ausschalten Netzstecker ziehen 2 Zuerst Netzstecker von Steckdose l sen 2 Zuerst alle Kabel an Einheiten 3 Signalkabel von Anschlu buchsen l sen anschlie en inheiten l sen 3 Signalkabel an Anschlu buchsen de AlleKabel yon Einheiten lesen anschlie en Hinweis 2 154 Hardware Maintenance Manual xSeries 220 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enthalt Lithium und kann bei unsachgem fer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht e mit Wasser
126. nnector and to remove the VRM from the appropriate VRM connector 12 If you have other options to install or remove do so now otherwise replace the support bracket assembly then go to Installing the cover on page 83 Removing a microprocessor To remove a microprocessor do the following Note Do not use any tools when removing the microprocessor however you will need a small flat blade screwdriver to remove the fan sink retainer clip Attention When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 136 1 Review the safety precautions in Statement 1 and Statement 5 in Safety information on page 133 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover see Removing the side cover on page 59 for details Carefully remove the support bracket assembly from the server see Removing the support bracket assembly on page 61 Store the cover and the support bracket assembly in a safe place If the server is a hot swap model press down on the latches on either side of connector J42 and remove the VRM from connector J42 See System board options connectors on page 55 for connector location Note Remember to reinstall this VRM after you reinstall the
127. ns 79 8 Ifyou are installing a microprocessor that has a speed lower than 933 MHz install the heat sink onto the microprocessor VRM 2 Terminator card Microprocessor 2 Heat sink Heat sink retainer a Peel the plastic protective strip off the bottom of the heat sink Make sure that the square of thermal material is still on the bottom of the heat sink b Align and place the heat sink on top of the microprocessor c Align and place the heat sink retainer clip over the heat sink then snap it into place d Continue with step 10 on page 81 80 Hardware Maintenance Manual xSeries 220 9 If you are installing a microprocessor that has a speed of 933 MHz install a fan sink onto the microprocessor and connect the fan sink power cable to the system board Terminator card A Microprocessor fan 1 J2 Microprocessor fan 2 J3 Microprocessor u Fan sink ER an s Fan sink retainer a Peel the plastic protective strip off the bottom of the fan sink Make sure that the square of thermal material is still on the bottom of the fan sink b Align and place the fan sink on top of the microprocessor c Align and place the fan sink retainer clip over the fan sink d Insert a small flat blade screwdriver into the tab on the fan sink retainer e Press down and in with the screwdriver handle to snap the fan sink retainer into place in the slot on the microprocessor over the f
128. nt 1 and Statement 5 in Safety information on page 133 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover see Removing the side cover on page 59 for details Carefully remove the support bracket assembly see Removing the support bracket assembly on page 61 Store the cover and the support bracket assembly it in a safe place Lift the release lever and remove the terminator card from the microprocessor connector 78 Hardware Maintenance Manual xSeries 220 5 Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the server then remove the microprocessor from the package b Orient the microprocessor over the microprocessor connector as shown in the following illustration Carefully press the microprocessor into the connector Microprocessor 2 connector Terminator card Microprocessor 2 Microprocessor orientation indicator Attention To avoid bending the pins do not use excessive force when pressing the microprocessor into the connector 6 Push the release lever down to lock the microprocessor into place 7 If you are installing a microprocessor that has a speed of 933 MHz or higher continue with step 9 on page 81 If you are installing a microprocessor that has a speed lower than 933 MHz continue with step 8 on page 80 Installing optio
129. nual xSeries 220 Keyboard port Mouse port IDE controller port Video port Acoustical noise emissions e Sound power idling 5 9 bel maximum e Sound power operating 6 1 bel maximum Environment e Air temperature Server on 10 to 35 C 50 0 to 95 0 F Altitude 0 to 914 m 2998 7 ft Server on 10 to 32 C 50 0 to 89 6 F Altitude 914 m 2998 7 ft to 2133 m 6998 0 ft Server off 10 to 43 C 50 0 to 109 4 F Maximum altitude 2133 m 6998 0 ft e Humidity Server on 8 to 80 Server off 8 to 80 Heat output Approximate heat output in British thermal units Btu per hour e Minimum configuration 341 Btu 100 watts e Maximum configuration 1604 Btu 470 watts Electrical input e Sine wave input 50 60 Hz required e Input voltage low range Minimum 100 V ac Maximum 127 V ac e Input voltage high range Minimum 200 V ac Maximum 240 V ac e Input kilovolt amperes kVA approximately Minimum 0 08 kVA Maximum 0 52 kVA Server features The design of the server takes advantage of advancements in symmetric multiprocessing SMP data storage and memory management The server combines e Impressive performance using an innovative approach to SMP The server supports up to two Pentium III microprocessors The server comes with one microprocessor installed you can install an additional microprocessor to enhance performance and
130. o remove or install a drive you must turn off the server first unless you are removing or installing a hot swap hard disk drive Diskette drives tape drives and CD ROM drives are removable media drives You can install removable media drives in bays 1 2 3 and 4 You can install SCSI hard disk drives in bays 4 5 6 and 7 The server comes with a 3 5 inch 1 44 MB diskette drive in bay 3 an integrated drive electronics IDE CD ROM drive in bay 1 and a hard disk drive in bay 7 in some models The xSeries 220 server supports five 3 5 inch drives however the server supports only one diskette drive The diskette drive uses 1 MB and 2 MB diskettes For optimum use format 1 MB diskettes to 720 KB and format 2 MB diskettes to 1 44 MB The xSeries 220 server supports two 5 25 inch drives and four SCSI hard disk drives The server does not support IDE hard disk drives Some models support hot swap hard disk drives Other models support only non hot swap hard disk drives Refer to the documentation that comes with the server for additional information The server supports four 1 inch 26 mm slim 3 5 inch SCSI hard disk drives in the hard disk drive bays 4 5 6 and 7 You can install four non hot swap hard disk drives in the models that have the standard non hot swap drive cage You can install three hot swap hard disk drives and one non hot swap hard disk drive in the models that come with the hot swap drive cage Both the non hot swap
131. oblem Make sure that the device drivers on the client and server are using the same protocol e Test the Ethernet controller How you test the Ethernet controller depends on which operating system you are using see the Ethernet controller device driver README file Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solutions to 10 100 Mbps Ethernet controller problems that have definite symptoms Diagnostics 21 Ethernet controller problem Suggested Action The server stops running when loading device drivers The PCI BIOS interrupt settings are incorrect Check the following Determine if the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you are using the most recent device driver available from the World Wide Web Run the network diagnostic program If the problem remains call for service The LAN activity light does not light Check the following Make sure that you have loaded the network devic
132. of the 33 MHz PCI slots on the system board FT aS amp N e Eb 4 o LF 0 PCI slot 1 32 bit IT o Da 33 MHz J29 PCI slot 2 32 bit DE 33 MHz J31 5 oo o PCI slot 3 64 bit 5 33 MHz J35 PCI slot 4 64 bit ES 33 MHz 139 O g zi Al PCI slot 5 64 bit i 33 MHz J40 Adapter considerations Before you install adapters review the following e Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this chapter If you need to change switch or jumper settings on your adapter follow the instructions that come with the adapter e You can install full length adapters in all PCI slots e You can install a 32 bit adapter in any of the PCI slots but you might want to install it in a 32 bit slot and use the 64 bit slots for 64 bit adapters e The server supports 5 0V and universal PCI adapters it does not support 3 3 V adapters e The server uses a rotational interrupt technique to configure PCI adapters Because of this technique you can install a variety of PCI ada
133. om your hardware Installing options 83 Note If you removed the support bracket assembly after you removed the cover reinstall it before you install the cover To install the server left side cover 1 Clear any cables that might impede the replacement of the cover 2 Align the bottom tabs of the side cover with the matching slots in the server chassis then insert the tabs into the slots Close the cover release latch to pull the cover forward and lock the cover in place Make sure that the stabilizing feet are rotated outward so that they properly support the server 5 Reconnect the external cables and cords to the server then plug the power cords into electrical outlets Connecting external options You can attach a SCSI storage expansion enclosure to the server if you install an optional SCSI adapter in one of the five PCI adapter slots on the system board Installation procedure To attach an external device do the following 84 Hardware Maintenance Manual xSeries 220 Read Before you begin on page 58 and the documentation that comes with your options Be sure the server and all attached devices are turned off Follow the instructions that come with the option to prepare it for installation and to connect it to the server Note If you are attaching a SCSI device see SCSI port on page 91 for SCSI ID and cabling information I O connector locations The following illustrati
134. on Setup appears press F1 3 From the main menu select Devices and I O Ports then press Enter 4 Select the serial port then use the arrow keys to advance through the available settings 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Serial port connectors The following table shows the pin number assignments for the 9 pin male D shell serial port connectors on the system board These pin number assignments conform to the industry standard 00000 0000 6 9 Pin Signal Pin Signal 1 Data carrier detect 6 Data set ready 2 Receive data 7 Request to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Signal ground Table 10 Serial port connectors pin number assignments Universal Serial Bus ports The server has two Universal Serial Bus USB ports which configure automatically USB is a serial interface standard for telephony and multimedia devices It uses Plug and Play technology to determine the type of device that is attached to the connector Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 Ifyou install a USB keyboard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Setup Utility program 88 Hardwar
135. on shows how to install a hot swap hard disk drive in the server When you install hot swap hard disk drives install them in the following order bay 7 bay 6 and bay 5 Filler panel Drive tray assembly Drive tray handle in open position Attention e When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 136 e To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay To install a hot swap hard disk drive in bay 5 6 or 7 do the following 1 Review Before you begin on page 58 2 Read the information in Preinstallation steps all bays on page 69 Note You do not have to turn off the server to install hot swap hard disk drives in these bays 3 Remove the filler panel from one of the empty hot swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server 4 Install the hard disk drive in the hot swap bay a Ensure that the tray handle is open that is perpendicular to the drive b Align the drive tray assembly with the guide rails in the bay c Gently push the drive tray assembly into the bay until the drive stops d Push the tray handle to the closed locked
136. on shows the input output connectors ports and the expansion slots on the system board For pin assignments and other details about these connectors see Input Output ports Keyboard mouse USB E E J E Serial A 3 i Parallel 5 Serial B O E 0 Ethernet su Video 2 LE a E a E Aa o i D AAA ES o o cy HS 7 Input Output ports This section provides information about the input output I O ports on the server These ports include the following One parallel port One video port One keyboard port One auxiliary pointing device mouse port Two serial ports Two Universal Serial Bus USB ports One Ethernet port One communication connector dedicated to the system management adapter Notes 1 You can set an administrator password through the Configuration Setup Utility program only if the optional system management adapter is installed in the server Installing options 85 2 The Devices and I O Ports choice appears only on the full Configuration Setup Utility
137. onfiguration Setup Memory configuration 2 DIMM changed see Memory Settings on page 32 3 System Board 175 1 System Board Hardware error 176 177 178 Security 1 Run Configuration Setup hardware error 2 System Board 184 1 Run Configuration Setup Power on password 2 System Board corrupted 120 Hardware Maintenance Manual xSeries 220 Error Code Symptom FRU Action 185 1 Run Configuration Setup Drive startup sequence 2 System Board information corrupted 186 1 Run Configuration Setup Security hardware control tem Board logic failed oo 187 1 Set serial number in Setup VPD serial number not set 2 System Board 188 1 Run Configuration Setup Bad EEPROM CRC 2 2 System Board 189 1 Run Configuration Setup enter the administrator password Three attempts were made to 2 System Board access the server with invalid passwords 201 1 Run memory diagnostics Memory test error see 2 DIMM Memory Settings on page 32 If the server does not 3 System Board have the latest level of BIOS installed update the BIOS to the latest level and run the diagnostic program again 229 1 Microprocessor Cacheierror 2 Optional microprocessor if installed 289 1 Run Configuration Setup if disabled by user DIMM has been disabled Dy 2 Disabled DIMM if not disabled by user user or system see Memory Settings on page 32 301 1 Keyboard Keyboard or keyboard 2 Sy
138. only and does not need to match the name on the switch 6 Click Join VLAN Repeat steps 3 through 5 for each VLAN that you want the server to join The VLANs that you add are listed on the Adapters tab 7 Click Close and restart the computer Installing options 95 Ethernet port connector The following table shows the pin number assignments for the RJ 45 connector These assignments apply to both 10BASE T and 100BASE TX devices Pin Signal Pin Signal 1 Transmit data Not connected Receive data Not connected 5 Transmit data 6 Receive data 7 8 amp wl N Not connected Not connected Table 16 Ethernet RJ 45 connector pin number assignments If you plan to use the Wake on LAN function in the server you must install a Wake on LAN enabled Ethernet NIC adapter in PCI slot 1 and use the Ethernet cable that comes with the Ethernet adapter to connect the Ethernet adapter to the system board For additional information on the Wake on LAN function adapters and cables refer to the documentation that comes with the Ethernet adapters The following table shows the pin number assignments for the Ethernet Wake on LAN PCI adapter power connector Pin Signal 1 5 AUX 2 Ground 3 Not connected Table 17 Wake on LAN PCI adapter power connector pin number assignments 96 Hardware Maintenance Manual xSeries 220 FR
139. other person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames 134 Hardware Maintenance Manual xSeries 220 Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages e Regularly inspect and maintain your electrical hand tools for safe operational condition e Do not use worn or broken tools and testers e Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds e Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and
140. otre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 20s gt gt 10 Notice n 10 A ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire Related service information 153 Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung fiir diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausfiihren Hinweis 1 A VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gefahrlich Aus Sicherheitsgriinden e Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren e Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en e Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en e Signalkabel m glichst einh ndig anschlie en oder l sen e Keine Ger te einschalten we
141. own as Traffic Class Expediting enables the adapter to work with other elements of the network such as switches and routers to deliver priority packets first You can assign specific priority levels from 0 low to 7 high You can assign values to packets based on their priority when you use the IEEE 802 1p standard for packet tagging This method requires a network infrastructure that supports packet tagging The routing devices that receive and transfer these packets on your network must support 802 1p for tagging to be effective After you set up the priority filter in Priority Packet you must start IBMSet and select 802 1p 802 1Q Tagging on the Advanced tab Note IEEE 802 1p tagging increases the size of the packets that it tags Some hubs and switches will not recognize the larger packets and will drop them Check your hub or switch documentation to see if they support 802 1p You can configure the switch to strip the tags from the packets and send it on to the next destination as normal traffic If these devices do not support 802 1p or if you are not sure use High Priority Queue HPQ to prioritize network traffic The requirements for effectively using IEEE 802 1p tagging are e The other devices receiving and routing 802 1p tagged packets must support 802 1p e The adapters on these devices must support 802 1p The Ethernet controller in the xSeries 220 and all IBM 10 100 Ethernet Security Adapters support 802 1p e The ad
142. ows installed Can t view publications from TechConnect CD or text is unreadable Be sure you have the Adobe reader installed available from the TechConnect CD Diskette Factory CD Action Get time out or Unknown host errors Be sure you have access to the Internet through FTP directly POST error codes In the following error codes X can be any number or letter Symptom to FRU index 119 Error Code Symptom FRU Action 062 Three 1 Run Configuration Setup consecutive boot failures 2 Batter using the default configuration 3 System Board 4 Microprocessor 101 102 106 1 System Board System and microprocessor error 111 1 Failing adapter Channel check error 2 DIMM 3 System board 114 1 Failing adapter Adapter read only memory 2 Run diagnostics error 129 1 Microprocessor Internal cache error 2 Optional microprocessor if installed 151 1 Run Diagnostics Real time clock error 2 Battery 3 System Board 161 1 Run Configuration Setup Real time clock battery error 2 Battery 3 System Board 162 1 Run Configuration Setup Device Configuration Error 2 Battery Note Be sure to load the 3 Failing Device default settings and 8 any additional 4 System Board desired settings then save the configura tion 163 1 Run Configuration Setup Real Time Clock error 2 Battery 3 System Board 164 1 Run C
143. perations a software error might be the cause If you suspect a software problem refer to the information that comes with the software package Viewing the test log The test log will not contain any information until after the diagnostic program has run Note If you already are running the diagnostic programs begin with step 3 To view the test log 1 Turn on the server and watch the screen If the server is on shut down the operating system and restart the server 2 When the message F2 for Diagnostics appears press F2 If a power on password is set the server prompts you for it Type in the appropriate password then press Enter 3 When the Diagnostic Programs screen appears select Utility from the top of the screen 4 Select View Test Log from the list that appears then follow the instructions on the screen The system maintains the test log data while the server is powered on When you turn off the power to the server the test log is cleared Diagnostic error messages For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 115 If diagnostic error messages appear that are not listed in those tables make sure that the server has the latest levels of BIOS ServeRAID and diagnostics microcode installed Diagnostics 15 Power checkout Power problems can be difficult to troubleshoot For instance a short circuit can exist
144. position e Check the hard disk drive status light to verify that the hard disk drive is operating properly If the amber hard disk drive status light for a drive is lit continuously that individual drive is faulty and needs to be replaced If the green hard disk drive activity light is flashing the drive is being accessed Note If the server has a ServeRAID controller you might need to reconfigure the disk arrays after installing hard disk drives Refer to the information that comes with the ServeRAID controller 74 Hardware Maintenance Manual xSeries 220 5 If you have other options to install or remove do so now Installing options 75 Installing memory modules Adding memory to the server is an easy way to make programs run faster You can increase the amount of memory in the server by installing options called memory module kits Each kit contains one industry standard dual in line memory module DIMM The server uses a noninterleaved memory configuration The server comes with a dual in line memory module DIMM that is installed on the system board in DIMM slot 1 connector J19 Notes 1 When installing additional memory modules install the second memory module in the connector labeled DIMM3 J23 the third in DIMM J21 and the fourth in DIMM4 J26 See the following illustration for memory connector locations The xSeries 220 server supports 128 MB 256 MB 512 MB and 1 GB DIMMs These DIMMs can
145. prise network Normally VLANs are configured at the switch and any computer can be a member of one VLAN per installed network adapter The Ethernet controller supersedes this by communicating directly with the switch enabling multiple VLANs on a single network adapter up to 64 VLANs To set up VLAN membership the Ethernet controller must be attached to a switch that has VLAN capability You also need to use Windows NT 4 0 or later or Novell NetWare 4 1x or later Notes 1 Windows NT versions prior to 4 0 do not support VLANs 2 VLANs require NT 4 0 with Service Pack 3 0 and the NDIS driver hotfix from Microsoft 3 In Windows NT VLANs cannot be implemented on controllers that have been configured for teaming options NetWare can support teaming options and VLANs on the same adapters To join a VLAN from Windows NT 4 0 1 Create a VLAN on the switch Use the parameters that you assign there to join the VLAN from the server Refer to your switch documentation for more information 2 Inthe Control Panel window double click the Network icon 3 On the Adapters tab select the adapter that you want to be on the VLAN and click Properties 4 In IBMSet click Join VLAN Note that VLANs cannot be assigned to adapters that are already defined to have an adapter teaming option 5 Type the VLAN ID and VLAN name The VLAN ID must match the VLAN ID of the switch The ID range is from 1 to 1000 The VLAN name is for information
146. pters that currently do not support sharing of PCI interrupts e The server has two PCI buses PCI slots 1 and 2 are on PCI bus A and PCI slots 3 4 and 5 are on PCI bus B Note PCI bus A is sometimes referred to as bus 0 PCI bus B is sometimes referred to as bus 1 The system scans PCI slots 1 through 5 to assign system resources then the system starts boots the PCI devices in the following order PCI slots 1 and 2 system board SCSI devices and then PCI slots 3 through 5 e Ifyou plan to use the Wake on LAN WOL function in the server you must install a Wake on LAN enabled NIC adapter in PCI slot 1 and install the Wake on LAN cable that comes with the Wake on LAN adapter to connect this adapter to the system board You must use a Wake on LAN enabled adapter as identified in the xSeries 220 ServerProven list at http www ibm com pc compat Only PCI slot 1 supports a Wake on LAN enabled adapter For additional information on the Wake on LAN function adapters and cables refer to the documentation that comes with the Wake on LAN adapters e Ifyou plan to use the optional system management adapter in the server you must install the optional system management adapter in PCI slot 2 Only PCI slot 64 Hardware Maintenance Manual xSeries 220 2 supports the optional system management adapter For additional information on the optional system management adapter refer to the documentation that comes with the adapter Installing an
147. ptions 53 Major components of the xSeries 220 server 54 System board nau ss boite at a ans 55 System board options connectors 55 Copyright IBM Corp 2000 System board internal cable connectors 55 System board external port connectors 57 System board jumpers and switches 57 Before you begin 58 System reliability considerations 58 Rotating the stabilizing feet 59 Removing the side cover 59 Removing the bezel 60 Removing the support bracket assembly 61 Working with adapters 63 Adapter considerations 64 Installing an adapter 65 Installing internal drives 67 Internal drive bays 67 Preinstallation steps all bays ananuna 69 Installing a drive in bay 1 2 3 0r4 69 Installing a non hot swap hard disk drive in bay 5 6 OMT ER ay Ragin Te nn OE 71 Installing a hot swap hard disk drive in bay 5 6 or 7 72 Installing memory modules 76 Installing and removing a microprocessor 77 Installing a microprocessor 78 Removing a microprocessor 82 Installing the bezel 83 Installing the
148. puter system interface messages 12 Diagnostic programs and error messages 13 Text messages ssa da ni ei 14 Starting the diagnostic programs 14 Viewing the test log 15 Diagnostic error messages 15 Power checkout ose porras iio clas 16 Recovering BIOS 16 Identifying problems using status LEDs 17 Front panel and system board LEDs 18 Diagnostic LEDS 18 Replacing the battery 19 Temperature checkout 20 Diagnosing errors ne Beek Vee eee eyes 21 Troubleshooting the Ethernet controller 21 Ethernet controller messages n nnnnnnnna 23 Configuring the server 29 Using the Configuration Setup Utility program 29 Starting the Configuration Setup Utility program 30 Choices available from the Configuration Setup main MENUS nisin dba SR RE ek ns at ates ee Sse 30 Using passwords 33 Using the SCSISelect utility program 35 Starting the SCSISelect utility program 35 Choices available from the SCSISelect menu 37 Using the Preeboot eXecution Environment boot agent utility program assess 2 ren nennen 38 Starting the PXE boot agent utility program 38 Choices available from the PXE boot agent menu 38 Tower to rack conversion 41 Installing o
149. r additional information about the teaming modes refer to the documentation that comes with these additional adapters Priority Packet Mode Priority Packet is a traffic prioritization utility that you can use to set up filters to process high priority traffic before normal traffic You can send information from critical nodes or applications with an indicated priority Because you set this priority at the host or entry point of the network the network devices can base forwarding decisions on priority information that is defined in the packet Priority Packet information is available on the IBM Networking Web site at http www ibm com networking support Priority Packet prioritizes traffic based on priority filters These are parameters that you assign to outgoing transmit packets Using the Priority Filter Wizard you can set up predefined or custom priority filters based on a node MAC address Ethernet type or by various properties of the protocol and port Priority Packet provides two different methods for prioritizing traffic IEEE 802 1p tagging and High Priority Queue IEEE 802 1p is a new IEEE standard for tagging or adding additional bytes of information to packets with different priority levels Packets are tagged with 4 additional bytes which increase the packet size and indicate a priority level When you send these packets out on the network the higher priority packets are transferred first Priority packet tagging also kn
150. r attachment SCA connector Hot swap drive trays come with hot swap drives The hot swap bays connect to a SCSI backplane This backplane is the printed circuit board behind the bay The backplane controls the SCSI IDs for the hot swap drives The following illustration shows the hot swap drive backplane component locations as viewed from the front of the server Note The illustrations in this document might differ slightly from your hardware 72 Hardware Maintenance Manual xSeries 220 Hard disk drive activity light green Hard disk O O drive status il light amber pa SCSI hot swap hard disk drive connector OQ Note The hard disk drive activity light and hard disk drive status light on the backplane match the hard disk drive activity light and hard disk drive status light on the hot swap drive The following illustration shows the rear connectors on the hot swap drive backplane as viewed from the rear of the server 7 SCSI cable N connector TO SCSI power cable connector FC cable connector Installing options 73 The following illustrati
151. r is displayed go to Undetermined problems on page 124 5 Power supply problems see Power checkout on page 16 and Symptom to FRU index on page 111 6 Safety information see Safety information on page 133 For intermittent problems check the error log see POST error messages on page 12 1 IS THE SYSTEM PART OF A CLUSTER Copyright IBM Corp 2000 1 YES Schedule maintenance with the customer Shut down all systems related to the cluster Run storage test NO Go to step 2 2 IF THE SYSTEM IS NOT PART OF A CLUSTER Power off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Power on all external devices Power on the computer Record any POST error messages displayed on the screen If an error is displayed look up the first error in the POST error codes on page 119 e Check the diagnostic LED panel system error LED if on see Front panel and system board LEDs on page 18 e Check the System Error Log If an error was recorded by the system see Symptom to FRU index on page 111 e Start the Diagnostic Programs See Diagnostic programs and error messages on page 13 e Check for the following responses a One beep b Readable instructions or the Main Menu 3 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Symptom to FRU index on page 111
152. r log contains the three most recent error codes and messages that the system generated during POST To view the contents of the error logs start the Configuration Setup Utility program see Starting the Configuration Setup Utility program on page 30 then select Error Logs from the main menu Small computer system interface messages The following table lists actions to take if you receive a SCSI error message Note If your server does not have a hard disk drive ignore any message that indicates that the BIOS is not installed You will get these messages only when running the SCSISelect Utility 12 Hardware Maintenance Manual xSeries 220 SCSI Messages Description All One or more of the following might be causing the problem e A failing SCSI device adapter drive controller e Animproper SCSI configuration e Duplicate SCSI IDs in the same SCSI chain e Animproperly installed SCSI terminator e A defective SCSI terminator e Animproperly installed cable e A defective cable Action Verify that e The external SCSI devices are turned on External SCSI devices must be turned on before the server e The cables for all external SCSI devices are connected correctly e The last device in each SCSI chain is terminated properly e The SCSI devices are configured correctly If the above items are correct run the diagnostic programs to obtain additional information about the failing device If the error rem
153. r to the power supply This is the startup boot microprocessor If you install a microprocessor in microprocessor connector U11 that one becomes the startup microprocessor and the microprocessor that is installed in microprocessor connector U12 is the application microprocessor You must also install a VRM when you install a microprocessor If you are installing a microprocessor that has a speed of 933 MHz or higher you must also install a fan sink and connect the fan sink power cable to the system board The illustrations in this document might differ slightly from your server If necessary see System board options connectors on page 55 for connector locations Attention To avoid damage and ensure proper server operation when you install a new or additional microprocessor use microprocessors that have the same cache size and type and the same clock speed Microprocessor internal clock frequencies and external clock frequencies must be identical See the ServerProven list at http www ibm com pc compat for a list of microprocessors for use with the server When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive devices on page 136 Installing a microprocessor To install an additional microprocessor do the following 1 Review the safety precautions in Stateme
154. racter hexadecimal codes Action Call for service Table 5 NDIS Windows NT or Windows 2000 driver messages for the Ethernet controller Ethernet teaming messages Event ID Type Description 01 Error Explanation Team Name and physical adapter name are the same This is an invalid configuration Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 02 Error Explanation Unable to allocate required resources Action Free some memory resources and restart 03 Error Explanation Unable to read required registry parameters Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel Table 6 NDIS Windows NT or Windows 2000 driver teaming messages for the Ethernet controller 26 Hardware Maintenance Manual xSeries 220 Event ID Type Description 04 Error Explanation Unable to bind to physical adapter Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 05 Error Explanation Unable to initialize an adapter team Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 06 Informational Explanation Team nn Primary adapter is initialized Action None 07 Informational Explanation Team nn Secondary adapter is initialized Action None 08 Informational Explanation Team
155. rnito dal produttore La batteria contiene litio e pud esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di e Gettarla o immergerla in acqua e Riscaldarla ad una temperatura superiore ai 100 C e Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 A ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue e Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica e L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Avviso 4 A 158 Hardware Maintenance Manual xSeries 220 218 kg 232 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 A ATTENZIONE Il pulsante del contro
156. rver Microprocessor e Intel Pentium III microprocessor with MMX technology and SIMD extensions e 256 KB ECC level 2 cache min e 133 MHz front side bus FSB e Support for up to two microprocessors Memory Standard 128 MB Maximum 4 GB Type 133 MHz ECC SDRAM registered DIMMs Slots 4 dual in line Drives standard e Diskette 1 44 MB e CD ROM 48X IDE Supports hot swap SCSI hard disk drives some models Expansion bays e Two 5 25 in bays one CD ROM drive installed e Two 3 5 in bays one diskette drive installed e Three 3 5 in slim bays available in drive cage some models have a hard disk drive installed PCI expansion slots e Three 33 MHz 64 bit e Two 33 MHz 32 bit Power supply One 330 watt autosensing 115 230 V ac Video e 3 video controller integrated on system board e Compatible with SVGA and VGA e 8 MB SDRAM video memory Size Height 470 mm 18 5 in Depth 508 mm 20 in Width 165 mm 6 5 in Weight approximately 19 5 Kg 43 Ib when fully configured or 15 9 Kg 35 Ib minimum Integrated functions Ultra160 SCSI low voltage differential LVD controller One 10BASE T 100BASE TX Intel Ethernet controller on the system board Two serial ports Parallel port Two Universal Serial Bus USB ports 1 KB equals approximately 1000 bytes MB equals approximately 1000000 bytes GB equals approximately 1000000000 bytes 4 Hardware Maintenance Ma
157. s IDE CHROM test 2 CD ROM Drive 3 System Board 217 XXX 000 Failed 1 Fixed Disk 1 BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 116 Hardware Maintenance Manual xSeries 220 Error Code Symptom FRU Action 217 XXX 001 Failed BIOS 1 Fixed Disk 2 Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 002 Failed BIOS 1 Fixed Disk 3 Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 264 XXX ONN NN 1 Tape Cartridge if user executed the Read Write Tape Drive test XXX 256 Di ID of failing Tape 2 SCSI or power cable connected to the tape drive with SCSI ID NN rive 3 Tape drive with SCSI ID NN refer to Help and Service Information appendix of tape drive s User Guide 4 I O Legacy Board or SCSI Controller run SCSI Controller diagnostic to determine of SCSI bus is functioning properly 264 XXX 999 Errors on 1 See error messages text in the PC Doctor error log for detailed information on multiple tape drives see error each individual tape drive error text for more info 301 XXX 000 Failed 1 Keyboard Keyboard test 405 XXX 000 Failed 1 Verify that Ethernet is not disabled in BIOS Ethernet test on controller on 2 System Board the System Board a 405 XXX 00N Failed 1 Adapter i
158. s after loading AFT NLM Explanation The bind command was entered prior to loading the device driver The device driver must be loaded after loading AFI NLM but before any bind command can be issued Action Load the driver for the supported adapter and try loading the AFT module again If the problem persists contact your network supplier Insufficient number of arguments specified Explanation The appropriate or expected number of parameters was not entered in a command Action Check the parameters required for the given command If the problem persists contact your network supplier Table 4 NetWare driver messages for the Ethernet controller Diagnostics 23 Message Description Duplicate slot numbers detected Explanation An attempt has been made to bind the same slot number more than once Action Check the slot numbers entered during the bind Adapter slot numbers must be valid and unique If the problem persists contact your network supplier XXX is not supported for AFT team Explanation A bind command has been issued for adapters not supported by AFT NLM Action Make sure that you attempt to bind only adapters supported by AFT NLM Primary and Secondary adapters do not match AFT group is not created Explanation A bind command was entered for an adapter team that is a combination of server and client adapters An AFT team must be a grouping of the same class
159. s to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST If POST finishes without detecting any problems a single beep sounds and the first screen of the operating system or application program appears Copyright IBM Corp 2000 11 If POST detects a problem more than one beep sounds and an error message appears on the screen See POST beep codes and POST error messages for more information Notes 1 If you have a power on password set you must type the password and press Enter when prompted before POST will continue 2 A single problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will not occur the next time you run the test POST beep codes POST generates beep codes to indicate successful completion or the detection of a problem e One beep indicates the successful completion of POST e More than one beep indicates that POST detected a problem For more information see Beep symptoms on page 111 POST error messages POST error messages occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration For a list of POST errors see POST error codes on page 119 POST error log The POST erro
160. sassemble Dispose of the battery as required by local ordinances or regulations Do the following to replace the battery 1 Read Before you begin on page 58 and follow any special handling and installation instructions supplied with the replacement battery 2 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the server cover 3 Remove any PCI cards that might impede access to the battery 4 Remove the battery a Use one finger to lift the battery clip over the battery Use one finger to slightly slide the battery out from its socket The spring mechanism will push the battery out toward you as you slide it from the socket c Use your thumb and index finger to pull the battery from under the battery clip Diagnostics 19 d Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip y se T Sp Insert the new battery a Tilt the battery so that you can insert it into the socket under the battery clip b As you slide it under the battery clip press the battery down into the socket y S Reinstall the server cover and connect the cables Turn on the server Start the Configuration Setup Utility program and set configuration parameters e Set the system date and time e Set the power on password e Reconfigure your server Temperature checkout
161. sconnect all external cables and power cords then remove the cover see Removing the side cover on page 59 for details Select the connector in which to install the DIMM Touch the static protective package containing the DIMM to any unpainted metal surface on the server Then remove the DIMM from the package Attention To avoid breaking the retaining clips or damaging the DIMM connectors handle the clips gently Install the DIMM a Open the retaining clips on the connector Turn the DIMM so that the pins align correctly with the connector c Insert the DIMM into the connector by pressing on one edge of the DIMM and then on the other edge of the DIMM Ensure that you press straight into the connector d Make sure that the retaining clips are in the closed position If a gap exists between the DIMM and the retaining clips the DIMM has not been properly installed In this case open the retaining clips and remove the DIMM then reinsert the DIMM If you have other options to install or remove do so now otherwise go to Installing the cover on page 83 Attention When you restart the server the system displays a message indicating that the memory configuration has changed If you installed additional memory start the Configuration Setup Utility program and select Save Settings If you just replaced a failed DIMM you must start the Configuration Setup Utility program select Advanced Setup select Memory S
162. stem Board controller error 303 1 System Board Keyboard controller error 2 Keyboard 602 1 Diskette Invalid diskette boot record 2 Diskette Drive 3 Cable 4 System Board 604 1 Run Configuration Setup and Diagnostics Diskette drive error 2 Diskette Drive 3 Drive Cable 4 System Board 662 1 Run Configuration Setup and Diagnostics Diskette drive configuration 2 Diskette Drive error 3 Drive Cable 4 System Board Symptom to FRU index 121 Error Code Symptom FRU Action 962 1 Disconnect external cable on parallel port Parallel Port error 2 Run Configuration Setup 3 System Board 11XX 1 Disconnect external cable on serial port System board serial port 1 or 2 Run Configuration Setup 2 error 3 System Board 1162 1 Disconnect external cable on serial port Serial port configuration 2 Run Configuration Setup conflict 3 System board 1200 microprocessor 1 Microprocessor machine check 1800 1 Run Configuration Setup No more hardware interrupt 2 Failing Adapter available for PCI adapter j 5 P 3 System Board 1962 1 Verify a bootable operating system is installed Drivedoes not c ntaina 2 If RAID system refer to the Hardware Maintenance Manual for the specific RAID valid boot sector adapter Run Diagnostics Hard Disk Drive Cable SCSI Backplane System Board 2400 Video controller test failure Video Adapter if installed System Board 2462 Video
163. support bracket assembly unless you are not replacing the microprocessor If you are removing a microprocessor that has a speed lower than 933 MHz a Push down and back on the lever to remove the retainer clip from the heat sink b Firmly grasp the heat sink and lift it off the microprocessor Store the heat sink in a safe clean place with the bottom side up The thermal material on the heat sink must stay clean if you intend to reuse the heat sink in the future c Continue with step 7 on page 83 If you are removing a microprocessor that has a speed of 933 MHz or higher 82 Hardware Maintenance Manual xSeries 220 a Insert a small flat blade screwdriver into the tab on the fan sink retainer clip b Press down and in with the screwdriver handle to remove the fan sink retainer from the fan sink c Firmly grasp the fan sink and lift it off the microprocessor Store the fan sink in a safe clean place with the bottom side up The thermal material on the fan sink must stay clean if you intend to reuse the fan sink in the future d Disconnect the fan sink power cable from the appropriate connector on the system board e If you are removing the microprocessor from connector U11 disconnect the fan sink power cable from connector J2 e Ifyou are removing the microprocessor from connector U12 disconnect the fan sink power cable from connector J3 7 Lift up the release lever and remove the microprocessor from the connec
164. system and store the assembly for possible future use 8 Carefully turn the system open side up on a flat surface then remove the four feet from the system a Ifthe front feet on the system do not already face outward rotate them as shown below 44 Hardware Maintenance Manual xSeries 220 PA NN Il E ON N fe va i pa 4 y E es i IU 1 1 it U LA H 1 NY 74 1 i Figure 4 Rotating the front feet b Carefully use a flat blade screwdriver to push in the tabs on each of the four feet and remove them from the system Store the feet for possible future use Figure 5 Removing the system feet 9 Move the power switch and LED panel to the rack orientation location a If the system has hot swap drives installed note their locations then remove them see Installing a hot swap hard disk drive in bay 5 6 or 7 on page 72 and place them in a safe place Rotate the drive cage upward so that you can reach through to the other side of the power switch and LED panel cable Tower to rack conversion 45 c To remove the power switch and LED panel press in on the tab on the left side of the panel then squeeze the top and bottom of the right side of the panel and carefully pull the panel away from the system Rack orientation for switch Tower orientation for switch Figure 6 Relocating the power switch and LED panel d Note where the power swit
165. t specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts e Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers 136 Hardware Maintenance Manual xSeries 220 Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electr
166. the Ethernet controller Try a different connector on the hub Reinstall the device drivers Refer to your operating system documentation and to the ServerGuide information If the problem remains call for service Table 3 Ethernet troubleshooting chart Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers e Novell NetWare or IntraNetWare Server ODI e NDIS Adapter for level 4 0 Windows NT Novell NetWare or IntraNetWare server ODI driver teaming messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver and suggested actions to resolve each problem Message Description Couldn t allocate resources Explanation An unknown error has occurred when trying to allocate needed resources for the AFT Module Action Check the server configuration If the problem persists contact your network supplier e Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs AFT group for primary adapter in slot nnn already exists Explanation An attempt was made to rebind an adapter already in an AFT group Action Check the AFT slot numbers for existing AFT teams If the problem persists contact your network supplier Error locating DCT addresses in internal table Make sure that you have loaded LAN driver
167. the holes on the left side of the system then use two M3 5 screws to attach the bracket to the system Release latch bracket assembly Figure 15 Installing the release latch bracket assemblies b Repeat this step to install the other release latch bracket assembly on the right side of the system 50 Hardware Maintenance Manual xSeries 220 18 Attach the four rack support wheels to the sides of the system Rack support wheels Rack support wheels Figure 16 Attaching the rack support wheels Tower to rack conversion 51 52 Hardware Maintenance Manual xSeries 220 Installing options Major components of the xSeries 220 server 54 System board aan asino sie eke 55 System board options connectors 55 System board internal cable connectors 55 System board external port connectors 57 System board jumpers and switches 57 Before you begin 58 System reliability considerations 58 Rotating the stabilizing feet 59 Removing the side cover 59 Removing the bezel 60 Removing the support bracket assembly 61 Working with adapters 63 Adapter considerations 64 Installing an adapter usuan usana rrna 65 Installing internal drives 67 Internal drive bays o 67 Preinstallation steps all bays
168. tly e Reinstall the new software or new device Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10 100 Mbps Ethernet controller Network connection problems If the Ethernet controller cannot connect to the network check the following e Make sure that the cable is installed correctly The network cable must be securely attached at all connections If the cable is attached but the problem persists try a different cable If you set the Ethernet controller to operate at 100 Mbps you must use Category 5 cabling If you directly connect two workstations without a hub or if you are not using a hub with X ports use a crossover cable Note To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port e Determine if the hub supports auto negotiation If not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub e Check the LAN activity light on the front of the server The LAN activity light illuminates when the Ethernet controller sends or receives data over the Ethernet network If the LAN activity light is off make sure that the hub and network are operating and that the correct device drivers are loaded Make sure that you are using the correct device drivers supplied with your server e Check for operating system specific causes for the pr
169. tor Store the microprocessor in a static protective bag for possible future use 8 If you are installing a new microprocessor go to Installing a microprocessor on page 78 9 If you are not replacing the microprocessor a Reinstall the terminator card in the empty microprocessor connector Press the release lever down to lock the terminator card into place c Remove the VRM from the appropriate VRM connector e If you removed the microprocessor from connector U11 press down on the latches on either side of connector J12 and remove the VRM from connector J12 e If you removed the microprocessor from connector U12 press down on the latches on either side of connector J42 and remove the VRM from connector J42 10 If you have other options to install or remove do so now otherwise replace the support bracket assembly then go to Installing the cover Installing the bezel The following illustration shows how to install the bezel Note The illustrations in this document might differ slightly from your hardware Do the following to install the bezel 1 Insert the two tabs on the bottom of the bezel into the matching slots in the server chassis 2 Push the top of the bezel toward the server until the two tabs at the top of the bezel snap into place Installing the cover The following information describes the cover installation procedure Note The illustrations in this document might differ slightly fr
170. ttention et Danger indiqu es dans la biblioth que IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 DANGER Le courant lectrique passant dans les cables de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage e Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre e Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit e Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface e Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels e Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d aliment
171. u removed earlier to secure the bottom cover then use the fourth screw to secure the power supply 14 If your system has hot swap drives installed remove the hot swap drive bay filler panel from the new bezel that comes with the conversion kit Note Attach the SCSI ID label that comes with the conversion kit on the front of the bezel just above where you removed the hot swap drive bay filler panel Hot swap drive bay filler panel LD Figure 12 Removing the hot swap drive bay filler panel from the bezel 15 If your system does not have USB support install the USB bezel insert over the empty USB block on the front of your system a Align the top of the USB bezel insert with the top of the USB block Make sure that the side of the USB bezel insert that will extend into the new system bezel is facing away from the system USB bezel insert Figure 13 Installing the USB bezel insert b Rotate the bottom of the USB bezel insert toward the server then push until it snaps into place Tower to rack conversion 49 16 To install the new system bezel that comes with the conversion kit align the tab on the back of the bezel with the tab opening on the left front of the system then swing the bezel toward the system and press until it snaps into place Figure 14 Installing the new system bezel 17 Install the release latch bracket assemblies on the system a Align the bracket marked with an L with
172. uidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas tomadas Para Conectar Para Desconectar
173. um 2 System Board error 00180600 1 Run Configuration Setup PCI device built in self test 2 Failing Adapter failure 3 System Board 00180700 xxxxyyyy planar 1 System Board PCI device not responding 2 PCI Card where xxxx is PCI vendor ID Fia and yyyy is PCI device ID 00180800 Unsupported PCI 1 System Board device installed 2 PCI Card 00181000 PCI error 1 System Board 2 PCICard 01295085 ECC 1 System Board checking hardware test error 2 Microprocessor 01298001 No 1 Ensure all microprocessors are the same stepping level and cache size update dala 2 Microprocessor 1 microprocessor 1 01298002 No 1 Ensure all microprocessors are the same stepping level and cache size update data for Mi a icroprocessor 2 microprocessor 2 01298101 Bad 1 Ensure all microprocessors are the same stepping level and cache size update data f r 2 Microprocessor 1 microprocessor 1 01298102 Bad 1 Ensure all microprocessors are the same stepping level and cache size Update dota f r 2 Microprocessor 2 microprocessor 2 Symptom to FRU index 123 Error Code Symptom FRU Action 01298200 1 Ensure all microprocessors are the same speed Microprocessor speed mismatch 19990301 Fixed boot 1 Hard Disk Drive sector error N If RAID system refer to the Hardware Maintenance Manual for the specific RAID adapter SCSI Backplane Cable System Board pid amp 19990305 Fixed boot sector
174. unction if these options are configured incorrectly Follow the instructions on the screen carefully Processor Serial Number Access Select this choice to specify whether the microprocessor serial number in the microprocessor is readable System Partition Visibility Select this choice to specify whether the System Partition is visible To make the System Partition visible set this value to Visible To make the System Partition invisible set this value to Hidden See the ServerGuide CDs provided with the server for additional information on the System Partition Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board Attention Do not make changes in this option unless directed to do so by an IBM authorized service representative Cache Control Select this choice to enable or disable the microprocessor cache In addition you can define the microprocessor cache type as write back WB or write through WT Selecting write back mode provides better system performance Memory Settings Select this choice to manually disable or enable a bank of memory If a memory error is detected during POST or memory configuration the server can automatically disable the failing memory bank and continue operating with reduced memory capacity If this occurs you must manually enable the memory bank after the problem is corrected Select Memory Settings from
175. unit away from the server Handle assembly Before you begin e Read Safety information on page 133 e Review the information in Before you begin on page 58 FRU information service only 105 LE To remove the handle cap do the following 1 2 3 4 Power off the server ifitis on Unplug the server Use a flathead screwdriver to gently press in and down on the tabs located on the interior side wall of the handle Lift up on the handle cap to separate it from the handle support To remove the handle support do the following 1 2 3 4 Adapter retainer Power off the server ifitis on Unplug the server Firmly grasp the handle support and slide it away from the front bezel Lift up on the handle support to remove it from the slots in the top of the chassis Before you begin Read Safety information on page 133 Review the information in Before you begin on page 58 106 Hardware Maintenance Manual xSeries 220 To remove the adapter retainer do the following Power off the server if it is on Unplug the server Remove the side cover see Removing the side cover on page 59 Remove all adapter cards see Installing an adapter on page 65 Rotate the adapter retainer to the open position Oh OI E Ne Grasp the adapter retainer and gently slide the top and bottom tabs out of the notches FRU information service only 107 108
176. ver You can use this program to configure serial and parallel port assignments change interrupt request IRQ settings change the drive startup sequence set the date and time and set passwords See Using the Configuration Setup Utility program for more information SCSISelect Utility With the built in SCSISelect Utility program you can configure the devices attached to the integrated SCSI controller See Using the SCSISelect utility program on page 35 for more information PXE Boot Agent Utility The Preeboot eXecution Environment PXE Boot Agent Utility program is part of the BIOS code that comes with your server You can use this program to change network startup boot protocols and startup boot order to select operating system wake up support and to set menu wait times See Using the Preeboot eXecution Environment boot agent utility program on page 38 for more information ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM xSeries servers You can use these CDs during the initial installation of the server to configure the server hardware and simplify the network operating system installation The ServerGuide CDs also contain a collection of application programs which you can install after the server is up and running ServeRAID programs The ServeRAID programs come with the optional ServeRAID adapters If the server has a ServeRAID adapter inst
177. y light Diskette eject button Za Diskette drive activity light SCSI activity light Power on light Power control button System error light CD ROM eject button Press this button to release a CD from the drive CD ROM drive activity light When this light is on it indicates that the CD ROM drive is in use Diskette eject button Press this button to release a diskette from the drive Diskette drive activity light When this light is on it indicates that the diskette drive is in use SCSI activity light When this green light is flashing the controller is accessing a SCSI device for example a hard disk drive Note Hot swap hard disk drives also have an activity light This light is also known as the SCSI hard disk drive activity light If the server has a ServeRAID controller installed and this light flashes slowly one flash per second the drive is being rebuilt When the light flashes rapidly three flashes per second the controller is identifying the drive Power on light When this green light is on system power is present in the server Power control button Press this button to manually turn the server on or off System error light When this amber light is on it indicates that a system error has occurred An amber error light on the interior of the server adjacent to the faulty component will also be on to further isolate the error For more information see Dia
178. your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error messages and configuration information for the xSeries 220 Important This manual is intended for trained servicers who are familiar with IBM PC Server products Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o T Safety Information b 1 Safety Information
179. zardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 138 Hardware Maintenance Manual xSeries 220 e Statement 4 e gt 18 kg 37 lbs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs g g g A CAUTION Use safe practices when lifting e Statement 5 A CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2S 10d e Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices A Related service information 139 Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de c

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