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IBM ThinkPad i Series 1200 User's Manual

1. Enabled Boot Drive Sequence Floppy Disk CD ROM Hard Disk TV Move highlight bar gt Change setting F1 Help This submenu is used to set startup options and change the startup sequence of the drives in your computer It includes the following Boot Display sets the display output device on start up Screen Expansion expands or shrinks the screen on your com puter Hotkey Beep enables or disables beeps when an Fn key func tion is pressed Fn Key Lock enables or disables the Fn key lock function When enabled you do not need to hold the Fn key to enable an Fn key function Simply press the Fn key release it then press the other key s in the combination Fast Boot enables or disables Fast Boot feature on your com puter Fast Boot allows your computer to start up and resume faster When enabled the BIOS communicates with the Windows 98 operating system with ACPI about Plug and Play resources set tings and information about previous start ups Boot Drive Sequence 1st 2nd and 3rd specifies the start up sequence of local drives 22 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Choosing a temporary boot device You can choose a temporary boot device when you start up your computer Do as follows 1 While the ThinkPad logo is being displayed the following lines appear Press F1 for IBM BIOS Setup Utility Press F12 to c
2. 32 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Note The computer automatically loads Sleep Manager everytime you start Windows 98 When Sleep Manager is active it takes care of the hibernation file management chores in the back ground Do not close this application or the computer may not enter hibernation mode properly Click the Help button to learn more about the Sleep Manager program Easy Launch buttons Customization Utility The Easy Launch buttons Customization Utility program enables you to start programs or launch Web sites by pressing one of four customizable keys found to the left of the power switch To start the Easy Launch buttons Customization Utility double click on the Easy Launch buttons icon on the taskbar Note You can also run the Easy Launch buttons Customization Utility as follows 1 Press Fn F1 2 Click the Easy Launch buttons Utility button in the Con trols at a glance window or 1 Open the Control Panel Click Start Settings Control Panel 2 Double click the IBM Easy Launch buttons icon The following window appears Getting familiar with your computer 33 Distinctive functions of your computer IBM Easy Launch buttons Customization Utility Welcome Use this utility to define the IBM Easy Launch buttons on your computer The IBM Shortcut Key starts specific programs or opens Web sites Just click a Set
3. 70 Removing the PC Card 71 Protecting your computer 73 Using passwords 74 Setting a password 75 Entering a password 77 Removing and changing a password 78 USING IOCKS i 54 Pate ngeh tl ge Ane ea ied Geb es De 80 Solving computer problems 81 Frequently asked questions 82 Hints tips and considerations 87 Troubleshooting guide 88 Troubleshooting charts 89 Error codes or messages 90 No error codes or messages 92 Input problems 93 Standby or hibernation problems 95 LGD problems 2 44 4 4 Lau mu ee Ae ees 97 Indicator problems 98 Battery problems 98 CD ROM Problems 99 Audio Problems 100 Universal Serial Bus USB problems 100 Modem problems 101 PC Card problems 102 Printer problems External monitor problems Other option problems Software problems Other problems Recovering lost or damaged software Usin
4. 109 Using the PC Doctor program 109 Using the ThinkPad Software Selections CD 109 Using the Recovery CD 110 ThinkPad Web site or Bulletin Board 111 81 Frequently asked questions This section addresses frequently asked questions Go to the page indicated in the following chart and do the specified action Questions Page How to stop the screen from blanking 83 How to switch the TrackPoint and mouse 83 How to set the display resolution 83 How to set the external monitor 84 How to maximize the battery life 85 How to install the operating system 85 How to use the Recovery CD 86 How to test troubleshoot installed hardware 86 How to restart the computer if it locks 86 How to purchase accessories and upgrades 86 How to get service 86 82 ThinkPad i Series 1200 1300 User s Reference Frequently asked questions My screen keeps blanking when I do not want it to How do I stop this You can change the power management timers with the Power Management Properties window 1 Press Fn F2 2 Set a longer time out value for Turn off monitor 3 Click OK How can use an external mouse when I am at my desk but then use the TrackPoint when am away from my desk For a PS 2 mouse Connect the PS 2 mouse The TrackPoint is automatically disabled To use the TrackPoint again disconnect the PS 2 mouse For a USB mouse Conn
5. External monitor Both The Display Device page displays the following items e Boot Display Device Sets the default display device on startup e Switching Display Device Sets the current display device Notes 1 You can also press Fn F7 to switch between display devices 2 Make sure an external monitor is connected before External Monitor is selected e Brightness for LCD Panel Sets the brightness level for the com puter LCD Note A contrast slider is available for HPA models 30 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Parallel Port in the Parallel Port page you can specify the set tings for your computer s parallel port Notebook Manager 21x Information Viewer POST Boot Sequence Password Display Device Parallel Port Parallel Port Mode Bidirection x Base Address 3BC X IRQ F7 7 DMA F Z The Parallel Port page displays the following items e Enable Parallel Port Enables or disables the parallel port e Mode When the parallel port is enabled allows you to set the mode used by the parallel port e Base Address When the parallel port is enabled allows you to set the base address used by the parallel port e IRQ When the parallel port is enabled allows you to set the interrupt request level to use e DMA When the parallel port is enabled and the Mode is set to ECP allows you to set the
6. This is to maintain compatibility with DOS applications To expand the screen image to the same size as the actual screen you can use the screen expansion function e You can expand the screen image in DOS mode by enabling Screen Expansion in the Startup Configuration menu of the BIOS Utility See Startup Configuration on page 21 e The screen image in Windows can be expanded by following these steps 1 Click Start 64 ThinkPad i Series 1200 1300 User s Reference Attaching an external monitor 2 Move the cursor to Settings then click Control Panel 3 Double click Display 4 Click the LynxEM tab 5 Click the ON radio button for the Stretch feature in the Special Modes section However the image might look slightly distorted Display modes The ThinkPad i Series 1200 1300 computer has an LCD that sup ports an XGA 1024x768 resolution video mode or an SVGA 800x600 resolution video mode The following table shows the various display modes resolution and color depth available with your computer or external monitor Use this table to set the display output LCD Panel Only External monitor or Both Note When installing an operating system you must install the display driver supplied with the computer to use SVGA mode e Display output on the LCD or both on the LCD and external monitor LCD Panel Only or Both Note When using the Both setting the external monitor must use the LCD resolution and
7. MS DOS Prompt zi Options 4 Select a Web site or an application you want to assign to the button then click Set 36 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer The main window of Easy Launch buttons Customization Utility reopens 5 Click Finish to complete the customization Online User s Guide Your ThinkPad computer features an online user s guide so that you will always have key information at your fingertips even if you are traveling It contains the following information e Using your computer outside your home country e Using the audio and modem features e Using your computer with a battery pack e Using your computer with a PC Card e Resolving system resource conflicts e Solving computer problems e Installing software e Handling the ThinkPad e Getting service To start the online user s guide click Start move the cursor to Pro grams and ThinkPad i Series 1200 1300 then click ThinkPad i Series 1200 1300 User s Guide The Online User s Guide appears Go to the section you want and make a printout if necessary Getting familiar with your computer 37 Reinstalling software Reinstalling software To back up your system or reinstall the operating system your ThinkPad computer has the following features Note You can also get the latest hardware device drivers from the ThinkPad Web site see ThinkPad Web site or bulletin board e The ThinkPad Sof
8. Notices reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and con nectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including inter ference that may cause undesired operation Responsible party International Business Machines Corporation New Orchard Road Armonk NY 10504 Telephone 1 919 543 2193 Tested To Comply C With FCC Standards FOR HOME OR OFFICE USE Canadian Department of Communications compliance sta
9. 38 ThinkPad Web site or bulletin board 38 Replacing the battery pack 39 Handling your ThinkPad computer 40 ThinkPad do s 40 ThinkPad don ts 40 Carrying your computer 42 Cleaning your computer 42 Extending your battery life 42 For more information 43 Copyright IBM Corporation 1999 1 Identifying the hardware features Front view of the computer 2 ThinkPad i Series 1200 1300 User s Reference The LCD latches release the LCD when pressed and allow it to be opened The color LCD screen displays computer output The indicator panel consists of the system status indicators and their associated symbols The left and right internal speakers generate stereo sound 6 The power switch turns the computer on and off The CD ROM drive The manual eject hole is used to eject the CD ROM tray when it does not open with the eject button The CD ROM access indicator is on when data is read from a CD in the CD ROM drive The CD ROM eject button ejects the CD ROM tray The TrackPoint is a built in pointing device that provides a func tion similar to that of a mouse The TrackPoint buttons work with the TrackPoint 10 and func tion similar to the buttons on a mouse Identifying the hardware features The Internet Scroll Bar works with th
10. Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China including Hong Kong Qatar Singapore United Kingdom 13H5270 Austria Bosnia Herzegovina Belgium Bulgaria Chile Croatia Czech Republic Denmark Egypt Finland France Germany Greece Hungary Iceland Indonesia Israel Italy Macedonia Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey Yugoslavia 13H5273 Japan 13H5276 Argentina Australia New Zealand Papua New Guinea Paraguay Uruguay 13H5279 Bangladesh Pakistan South Africa Sri Lanka Appendix A Features and specifications 127 IBM power cords For 3 pin power cords Note The grounded adapter is required for full MPRII compliance If a 3 pin power cord came with your computer see Safety information on page vii IBM power cord part number Used in these countries or regions 02K0539 People s Republic of China other than Hong Kong 76H3514 Argentina Australia New Zealand Papua New Guinea Paraguay Uruguay 76H3516 Aruba Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Curacao Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia
11. Before removing a PC Card you must stop it Otherwise the system might freeze or data might be corrupted or lost 1 Stop the card To stop the PC Card find the PC Card icon on the right side of the taskbar then click the icon and click Stop For more informa tion see the Online User s Guide 2 Press the PC Card eject button to pop out the button Then press it again until the PC Card pops out 3 Remove the PC Card and store it safely for future use Extending the features of your computer 71 Inserting a PC Card Eject button For more information on using a PC Card see the Online User s Guide 72 ThinkPad i Series 1200 1300 User s Reference Protecting your computer Copyright IBM Corporation 1999 This chapter provides information about how to protect your com puter from theft or unauthorized use Using passwords 74 Setting a password 75 Entering a password 77 Removing and changing a password 78 USINGIIOCKS aceboy ee mi ee mu Rasage ur 80 73 Using passwords The password setting feature helps to prevent your computer from being used by others Once you set a password a prompt appears on the screen each time you turn on the computer You must enter your password at the prompt You cannot use the computer unless you type the correct password You can set the following passwords on your computer e Pow
12. Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 76H3518 Austria Belgium Bosnia Herzegovina Bulgaria Croatia Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Macao Macedonia Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Turkey Yugoslavia 76H3520 Denmark 76H3522 Bangladesh Myanmar Pakistan South Africa Sri Lanka 76H3524 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India lreland Kenya Kuwait Malaysia Nigeria Oman Qatar Singapore United Kingdom 76H3528 Liechtenstein Switzerland 76H3530 Chile Ethiopia Italy Libya 76H3532 Israel 76H3535 Korea 128 ThinkPad i Series 1200 1300 User s Reference Appendix B Product warranties and notices Copyright IBM Corporation 1999 International Business Machines Armonk New York 10504 Corporation Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited War ranty apply only to Machines you originally purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades ele ments or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranti
13. appears Press F12 and select CD ROM 3 Follow the instructions on the screen 4 When a completion message appears remove the Recovery CD from the CD ROM drive 5 Restart the computer The computer restarts with the preinstalled configuration ThinkPad Web site or Bulletin Board IBM supplies all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site at http www pc ibm com support You can also use the IBM bulletin board service For more information about online support services see Online support services on page 116 Solving computer problems 111 112 ThinkPad i Series 1200 1300 User s Reference Getting service Preparations If you need further assistance you can call your IBM reseller or IBM marketing representative You will need to know the following information when requesting repair service e Identification number of your computer e Options installed in your system Note Use the record sheet on Option list on page 114 e Error message or problem Note Error messages can help identify which service action is required and help the service representative provide quick and efficient service Use the record sheet on Problem recording sheet on page 115 About Your Warranty During the warranty period you might be responsible for repair costs if the product damage was due to misuse accident modifi cation unsuita
14. System with shows information on the internal high capacity media drive System BIOS Version shows the BIOS version of the computer VGA BIOS Version shows the BIOS version of the computer s video UUID shows the universally unique identifier code of the com puter 20 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Basic System Settings Selecting the Basic System Settings item and pressing Enter displays the following Basic System Set tings submenu Basic System Settings Page 1 1 Date Thu Feb 17 2000 Time 10 32 30 TV Move highlight bar Change setting F1 Help The Basic System Settings submenu includes the following e Date sets the system date e Time sets the system time Note You can also set the current date and time in Windows 98 Startup Configuration Selecting the Startup Configuration item and pressing Enter displays the following Startup Configura tion submenu Getting familiar with your computer 21 Distinctive functions of your computer Startup Configuration Page 1 1 Boot Display Auto Screen Expansion Enabled Hotkey Beep Enabled Fn Key LOCK Disabled Fast Boot
15. ThinkPad i Series 1200 1300 has ThinkPad modem integrated xiii Xiv Notice to European Users of the IBM ThinkPad Modem Warning notice to New Zealand users of the IBM ThinkPad modemi sgos ea og ew ice Soe M as males hte Getting familiar with your computer This chapter provides basic information about your computer Identifying the hardware features 2 Front view of the computer 2 Rear view of the computer 4 Bottom view of the computer 6 System status indicators 7 Distinctive functions of your computer 9 Keyboard functions 9 TackKPoInt soere d Busta Lane hoe met een peg at S 9 PARKOV es etalk BOG A NEA a A pace ER LE 12 Easy Launch buttons 14 Numeric keypad 15 CD ROM GVE rime Ba og et ee us 16 Using the CD ROM drive 16 Handling CDs 17 ThinkPad utility programs 17 BIOS Uiit Sr E a RS ae M hee as okey i 18 Notebook Manager 26 Sleep Manager 31 Easy Launch buttons Customization Utility 33 Online User s Guide 37 Reinstalling software 38 ThinkPad Software Selections CD 38 Recovery CD i gcc 8e ei Leg bea ee pea ht
16. a Machine under war ranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine you should contact your reseller or call IBM In the United States call IBM at 1 800 IBM SERV 426 7378 In Canada call IBM at 1 800 465 6666 You may be required to present proof of purchase IBM or your reseller provides certain types of repair and exchange services either at your location or at a service center to keep Machines in or restore them to conformance with their Specifica tions IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation IBM may repair the failing Machine based on its country of installation IBM may repair the failing Machine or exchange it at its discretion When warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Mac
17. a hardware problem with a factory installed device on your ThinkPad computer you can test that device by running diag nostics see Using the PC Doctor program on page 109 If servicing the ThinkPad computer becomes necessary this should be arranged by calling 1 800 772 2227 and speaking to a technical support representative who will make those arrangements for you 86 ThinkPad i Series 1200 1300 User s Reference Hints tips and considerations Hints tips and considerations This section provides hints tips and considerations e If you are using the Intel USB camera and the system resumes from standby mode the USB camera is disabled To enable it unplug it and plug it in again e f the computer does not recognize your USB device unplug and plug in the USB device If your computer is in standby mode your system might not recognize USB devices when operation resumes Resume operation first then plug in the USB device e f you want to use the scrolling or magnifying glass functions of the TrackPoint you need to disconnect any external mouse and enable the internal TrackPoint e The microphone in jack supports a self battery powered condenser microphone which might need a battery See the instructions which come with the microphone Solving computer problems 87 Troubleshooting guide Troubleshooting guide The PC Doctor program is available on your computer to help you perform diagnostics tests on your compute
18. and then use the TrackPoint stick To enable the magnifying glass click the Magnifying Glass radio button Note To disable the scrolling and magnifying glass functions click the Neither button Changing TrackPoint button assignments The left and right buttons at the bottom of your keyboard work like left and right mouse buttons Your computer comes with the left button set for clicking or double clicking items The right button is set to open context related menus and explanations You can switch the function of these buttons To switch the functions of the left and right buttons do as follows 1 Click Start 2 Move the cursor to Settings then click on Control Panel 3 Double click Mouse The Mouse Properties window appears 4 Click the button beside Left handed or Right handed depending on how you want to use the mouse 50 ThinkPad i Series 1200 1300 User s Reference Customizing the TrackPoint Note When you click a button the descriptions of the mouse button functions change to show the functions that you have assigned Extending the features of your computer 51 Customizing the TrackPoint Increasing memory Increasing memory capacity is an effective way to make programs run faster You can increase the amount of memory in your com puter by installing a dual inline memory module DIMM available as an option Different capacities of DIMM are available You can install DIMMs directly in the memory sl
19. as shown then tighten the screws 6 Replace the battery pack 7 Turn the computer over again power on the computer 8 Confirm that the new memory size is detected Extending the features of your computer 53 Increasing memory a While the ThinkPad logo is being displayed wait for the BIOS Utility prompt before pressing F1 b Select Startup Configuration and press Enter c Disable Fast Boot d Save the changes and exit the BIOS Utility e Verify the memory value shown near the top left corner of the screen when the computer restarts Note After you have verified the memory value shutdown and restart the computer Enter the BIOS Utility to enable Fast Boot 9 You have finished installing the DIMM Reconnect all cables Notes 1 If the total memory size is not the same as the value you calcu lated power off the computer and see pages 54 and 52 to reinstall the DIMM 2 If you changed the memory installed in the computer Sleep Manager automatically updates the hibernation file see Sleep Manager on page 31 How to Calculate Total Memory Size Calculate your total memory size in kilobytes KB by adding the DIMM memory size to the base memory size 32384 KB for a com puter with 32 MB base memory Note 384 KB is reserved by the system For example if you installed a 32MB DIMM to a computer with 32 MB base memory you should have about 64 MB Your computer displays the memory size in kiloby
20. attach it directly to the PS 2 mouse and keyboard connector as shown The TrackPoint is disabled automatically You can use an external USB mouse simultaneously with the TrackPoint 58 ThinkPad i Series 1200 1300 User s Reference Attaching an external mouse keypad or keyboard If you want to use both the external numeric keypad and mouse at the same time first connect the keypad cable to the computer then connect the mouse cable to the connector at the rear of the keypad Note You can remove the keypad cover and use it as a stand for the keypad Extending the features of your computer 59 Attaching an external mouse keypad or keyboard Attaching an external keyboard and mouse ET qu ET ai 4 s TEAR om Mouse External keyboard You can connect an external keyboard to your computer either directly through the PS 2 mouse and keyboard connector or through the keyboard mouse cable available separately as an option When the external keyboard is attached the following keys are not available e Numeric keypad on the computer keyboard e External numeric keypad Instead use the numeric keypad on the external keyboard To attach the external keyboard turn off the computer attach the keyboard to the keyboard connector of the keyboard mouse cable 1 and then attach the keyboard mouse cable to the computer 2 You can attach a mouse to the mouse connector of the keyboard mouse cable 60 ThinkPad
21. e Boot Sequence e Password e Display Device e Parallel Port Note Making changes to most settings in Notebook Manager take effect the next time the computer restarts If you make changes in the Power Management and Display Device pages these take effect immediately Information Viewer The Information Viewer page summarizes and lists information about the specifications and settings of the dif ferent components of your computer 26 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Notebook Manager 2 x Information Viewer Post Boot Sequence Password Display Device Parallel Patt otebook be Manager ms Welcome to Notebook Manager This page shows you the basic system configuration BIOS Revision V3 3 VA 000 EN Configuration CPU Intel a 4 Pentium III il 500 MHz H t Total Memory 64 MB Video RAM 4 0 MB T N Hard Disk 5729 MB Internal Cache Cache ON 32 KB External Cache Cache ON 256 KB Pointing Device Internal installed only Note The values and settings in the window above may differ from the ones on your computer Click the Help button to learn more about these system components POST Notebook Manager 2 x Information Viewer POST Boot Sequence Password Display Device Parallel Port POST IV Enable hotkey beep M Enable Fn Key Lock I Enable Battery Refresh Getting familiar wit
22. fully discharge three times This pro cedure is also recommended if you stored the battery for a few months e Do not charge the battery pack until all of its power is used Recharging a battery pack that is not completely discharged can shorten battery life e Once you start charging the battery pack do not use it until it is fully charged e Whenever possible use the ThinkPad battery power saving modes standby The LCD and the hard disk drive are turned off hibernation All tasks are stopped The memory data and the current status of the computer are stored in the hard disk drive then the power is turned off e Decrease the LCD brightness e Stop the power supply to a serial device if it is not in use e Remove the battery pack and keep it in a cool place if you will not be using the computer for a long period For more information For information via the World http Awww pc ibm com us thinkpad VGE NED www networking ibm com wireless For product and dealer location 1 800 426 2968 information To access the IBM PC Company 1 919 517 0001 Bulletin Board For product information sent 1 800 IBM 3395 directly to your fax machine 1 800 426 3395 IBM PC Product Guide Directory Select FaxDoc 12745 to specific product sections IBM ThinkPad Information Direc Select FaxDoc 11078 tory Getting familiar with your computer 43 44 ThinkPad i Series 1200 1300 User s Reference Exte
23. i Series 1200 1300 User s Reference Attaching an external mouse keypad or keyboard Using the IBM ThinkPad Space Saver Keyboard When using the IBM ThinkPad Space Saver Keyboard do not install the device driver supplied with the Space Saver Keyboard The TrackPoint on the ThinkPad is disabled when you use the Space Saver Keyboard Disabling the TrackPoint Attaching a PS 2 mouse automatically disables the TrackPoint You can use a USB mouse simultaneously with the TrackPoint Extending the features of your computer 61 Attaching an external monitor Attaching an external monitor This section provides information about using the computer LCD and an external monitor It also provides things to consider when using DOS applications The LCD of your computer uses thin film transistor TFT technology or high performance addressing HPA technology The TFT LCD displays output with XGA 1024x768 resolution or SVGA 800x600 resolution video mode and 16M colors while the HPA LCD displays output with SVGA 800x600 resolution video mode and 16M colors If you are attaching an external monitor that supports a resolution higher than XGA mode you can achieve a maximum of 1280x1024 video resolution To attach an external monitor do the following 1 Connect the external monitor to the external monitor connector lOO at the rear of the computer then connect the monitor to an electrical outlet 2 Turn on the monitor 3 Press F
24. might be required for the service Attention If you forget your hard disk password you can no longer access the hard disk The password cannot be reset and you will lose all data and files on the hard disk To use the computer you will need to replace the hard disk This replacement will incur expenses for parts and labor Entering a password e Power on Password Once you set a power on password the power on password prompt Et appears at the top left corner of the screen each time you turn on your computer or when your computer returns from hibernation mode to normal operation Notes 1 When both power on and hard disk passwords are set the computer asks for the power on password at boot up and resume from hibernation mode 2 When the power on password is set and you want to enter the BIOS Utility you need to press F1 immediately after cor rectly entering the power on password e Setup Password Protecting your computer 77 Using passwords Once you set a setup password the setup password prompt O appears at the top left corner of the screen when you press F1 to enter the BIOS Setup Utility e Hard Disk Password Once you set a hard disk password the hard disk password prompt O appears at the top left corner of the screen each time you turn on your computer or when your computer returns from hibernation mode to normal operation Notes 1 When both power on and hard disk passwords ar
25. of the computer LCD ness OV Contrast up Fn insert This increases the contrast of the computer LCD Contrast down Fn Delete This decreases the contrast of the computer LCD OY Power Mode Functions Getting familiar with your computer 13 Distinctive functions of your computer Feature and Icon Key Combination Meaning Power Manage ment Properties p mr Fn F2 If you press this key combination the Power Management Properties window appears You can view and set param eters for battery status in the window Sleep FIQ Fn F4 The computer enters sleep mode You can set the sleep button function in the Advanced section of the Power Management Properties window Other Functions Controls at a glance Fn F1 The Controls at a glance screen appears This screen briefly describes the different user control features of the computer including the Easy Launch buttons Note The contrast Fn key functions are available only on HPA models The TFT models have optimized contrast settings Easy Launch buttons The Easy Launch buttons are four customizable keys located to the left of the power switch These keys allow you to launch programs or visit Web sites at a single press of a button Easy Launch buttons For more information on customizing the Easy Launch buttons see Easy Launch buttons Customization Utility on page 33 14 ThinkPad i Series 12
26. software and games Tuning performance such as memory management Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service for a single incident or multiple inci dents For more information about purchasing Enhanced PC Support see Ordering support line services on page 120 Getting service 119 Purchasing additional services Ordering support line services The Enhanced PC Support Line Client Support Line and Network and Server Support Line services are available for products on the Supported Products list To receive a Supported Products list e Inthe U S Call 1 800 772 2227 Select the automated fax system option Select the service for which you would like a Supported Pro ducts list For the Enhanced PC Support Line select document 11682 For the Network and Server Support Line select docu ment 11683 e In Canada Call 1 800 465 7999 or 1 800 465 7999 e In other countries contact your IBM reseller or IBM marketing representative For more information on how to purchase the Support Line Services e In the U S call 1 800 772 2227 e In Canada call 1 800 465 7999 e In other countries contact your IBM reseller or IBM marketing representative Warranty and repair services You can extend your period of ThinkPad EasyServ warranty service e Inthe U S for more information on wa
27. the external numeric keypad external keyboard or mouse If you still have a problem have the computer serviced The cursor drifts when the computer is turned on or after it resumes normal operation The cursor might drift when you are not using the TrackPoint during normal opera tion This is a normal characteristic of the TrackPoint and is not a defect Cursor drifting might occur for several seconds under the following conditions e When the computer is turned on e When the computer resumes normal operation e When the TrackPoint is pressed for a long time e When the temperature changes The mouse or pointing device does not work e Make sure that the mouse or pointing device cable is securely connected to the computer e Try using the TrackPoint If the TrackPoint works the error might be due to the mouse Note See the manual supplied with the mouse for more information The mouse buttons do not work Reinstall the PS 2 TrackPoint driver See the Online User s Guide for instructions on how to install the driver Solving computer problems 93 Troubleshooting charts Problem The scrolling or Magni fying Glass function does not work A number appears when you type a letter Action See the General tab page in Mouse Properties and make sure that the PS 2 TrackPoint driver is loaded Note The TrackPoint functions work only with the TrackPoint The numeric lock functio
28. the printer still does not work run the tests described in the printer manual If the tests show that the printer is OK have the computer serviced Save your work and quit any program you are using Shutdown and restart your computer While the ThinkPad logo is being displayed wait for the BIOS Utility prompt to appear then press F1 Select Onboard Devices Configuration and press Enter Verify if the Parallel Port is enabled Save the changes and exit the BIOS Utility Solving computer problems 103 Troubleshooting charts External monitor problems Problem Action The external monitor is blank Do the following 1 Connect the external monitor to another computer and make sure it works 2 Reconnect the external monitor to your computer 3 Press Fn F7 Note You can also change the display output location using the Notebook Manager a Start the Notebook Manager program b Click the Display Device tab c Click External monitor or Both radio button d Click OK If nothing appears on the external monitor have the computer serviced You cannot set a higher resolution than the present one on your external monitor Make sure that e The ThinkPad display driver is installed correctly 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display 3 Select the Settings tab in the Display Properties window 4 Click Advanced then click the Adapte
29. you have decided that the sensitivity is appropriate click OK Enabling Press to Select You can use a special feature of the TrackPoint cursor pointing device to simplify selecting text and items in windows To select text with Press to Select enabled press downward on the TrackPoint Extending the features of your computer 47 Customizing the TrackPoint stick then move the cursor to select text or items in a window You can also set how the Press to Select feature functions Press to Select allows you to make the TrackPoint stick funcction the same as the left or right click button To enable Press to Select and set advanced settings do as follows 1 Click the Enable Press to Select check box 2 Once Press to Select is enabled you can click Advanced under TrackPoint Stick If you click this button the Press to Select Advanced Settings window appears Press to Select Advanced Settings x r Click Pace I Enable Release to Select Press means LeftClick Right Click Move slider to adjust pace for Press to Select Slow Quick Press 3 3 Press Cancel 48 ThinkPad i Series 1200 1300 User s Reference If you check Enable Dragging you can select an item with the TrackPoint stick and then drag the item by putting light pressure on the stick If you check Enable Release to Select you can click by simply lifting your finger quickly off the TrackPoint Moving the cursor onto
30. 0 F Relative humidity e Operating with no diskette 8 to 95 e Operating with a diskette 8 to 80 Maximum altitude 3048 m 10000 ft in unpressurized conditions e Maximum temperature at 3048 m 10000 ft 31 3 C 88 F Heat output Approximately 48 Kcal per hour Electrical AC Adapier Sine wave input at 50 to 60 Hz is required The input rating of the AC Adapter 100 240 V ac 50 60 Hz Battery Pack Nickel Metal Hydride e Nominal voltage 9 6 V dc e Capacity 4 5 AH 126 ThinkPad i Series 1200 1300 User s Reference IBM power cords IBM power cords To use the AC Adapter outside the country where you purchased your computer you need an ac power cord that is certified for the country or region you are visiting You can purchase one through an IBM authorized reseller or IBM marketing representative in that country or region Attention Using an incompatible power cord might cause severe damage to your computer For 2 pin power cords IBM power cord part number Used in these countries or regions 13H5264 Bahamas Barbados Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua
31. 00 1300 User s Reference Distinctive functions of your computer Numeric keypad The keyboard has some keys that when enabled work as if they were on a 10 key numeric keypad The numeric keypad on the key board is not active when the external keyboard or the external numeric keypad is attached to the computer To enable or disable the numeric keypad press and hold Shift and then press NumLk OID WG Es EE EE PDPP BLUE B 28 BS 20 BABA ET ee s BAS If the numeric keypad is enabled press and hold Shift to temporarily use the cursor and screen control keys Note The functions of the cursor and screen control keys are not printed on the keys DETIT ww JE Emmm PT E aa Us Del f Tf shirt Ste je ODI Getting familiar with your computer 15 Distinctive functions of your computer CD ROM drive The ThinkPad i Series 1200 1300 computer comes with a built in CD ROM drive The CD ROM drive allows you to use compact discs CDs The following CDs are supported by the computer e Music CDs e Photo CDs e CD ROM or CD ROM XA e Video CDs Using the CD ROM drive To use the CD ROM drive do the following 1 Turn on the computer 2 Push the CD ROM eject button on the side of the comp
32. 3 Repeat steps 1 and 2 three times e For more detailed information about power management features see the Online User s Guide Where do get the ThinkPad device drivers for this operating system Solving computer problems 85 Frequently asked questions See the Online User s Guide for information on installing device drivers You can get the ThinkPad device drivers by using the ThinkPad Software Selections CD Before installing a new operating system do the following e Print the software installation section of the Online User s Guide e Make a Windows startup diskette How do I use the Recovery CD to reload my factory installed ThinkPad operating system and applications See Using the Recovery CD on page 110 How do test troubleshoot my ThinkPad factory installed hardware if suspect a failure See Using the PC Doctor program on page 109 How to restart the computer if it locks will not accept any input or will not turn off using the power switch See Other problems on page 108 How do I purchase accessories and upgrades for my ThinkPad com puter Please visit our Web site at http www ibm com and click on Shop IBM Here you can find a variety of accessories and upgrades that can purchased online to be used with your ThinkPad computer How do arrange for service if suspect my ThinkPad computer has a hardware problem If you suspect there may be
33. 41 Notices Italy Latin America Netherlands New Zealand Norway Portugal tone only no pulse dialing Singapore Sweden Switzerland UK US Notice to European Users of the IBM ThinkPad Modem This equipment has been approved to Council Decision 98 482 EC CTR 21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of suc cessful operation on every PSTN termination point In the event of problems you should contact your equipment supplier in the first instance Warning notice to New Zealand users of the IBM ThinkPad modem e The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions In particular the higher speeds at which this modem is capable of operating depend on a specific network implementation which is only one of many ways of delivering high quality voice telephony to customers Failure to operate should not be reported as a fault to Telecom In addition to satisfactory line conditions a modem can only work properly if 1 it is compatible with the modem at the other end of the call and 142 ThinkPad i Series 1200 1300 User s Reference Notices 2 the application using the modem is compatible with the appli c
34. 77 Attention If you forget your hard disk password you can no longer access the hard disk The password cannot be reset and you will lose all data and files on the hard disk To use the computer you will need to replace the hard disk This replacement will incur expenses for parts and labor If you still have a problem have the computer serviced 90 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Problem Action The setup password If the setup password prompt appears when you press F1 to access the BIOS prompt Utility a setup password is set On Type the correct password and press Enter to use the computer see Entering a password on page 77 Attention If you forget your setup password you have to take your computer to an IBM reseller or IBM marketing representative to have the password reset Proof or purchase is required and an additional charge might be required for the service If you still have a problem have the computer serviced The DOS full screen When you use a DOS application that supports only the 640x480 resolution VGA looks smaller mode the screen image might look slightly distorted or might appear smaller than the display size This is to maintain compatibility with other DOS applications This is not a defect 640 x 480 To expand the screen image to the same size as the actual screen enter the BIOS Utility and enable the Screen Expa
35. Direct Memory Access level to use Sleep Manager Note Sleep Manager is only available in Windows 98 The Sleep Manager program works with your computer s BIOS and Windows ACPI Advanced Configuration and Power Interface to manage the hibernation operation on your computer In hibernation mode the computer shuts off after saving the current state of your Getting familiar with your computer 31 Distinctive functions of your computer computer into your hard disk drive The next time you power on your computer it resumes from where you left off Its functions include e creating the hibernation file where Sleep Manager saves the current state of the computer e verifying if the hibernation file is valid and automatically re creates and adjusts the file if necessary e saving and loading the contents of the hibernation file when entering into and resuming from hibernation mode To open the Sleep Manager program locate the Sleep Manager icon on the taskbar an double click on it Note You can also access Sleep Manager as follows 1 Click Start 2 Move the cursor to Programs Sleep Manager then click Sleep Manager The following window appears amp Sleep Manager Fame Create Remove Current Setting r On Board Information Drive C On Board Memory 65536 KB bes Video RAM 2048 KB Size 67680 KB SMRAM 64 KB Others 32 KB lil Recommended Size 67649KB V Enable indicator in the taskbar
36. Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Year 2000 readiness and instructions A product is Year 2000 Ready if the product when used in accord ance with its associated documentation is capable of correctly proc essing providing and or receiving date data within and between the 20th and 21st centuries provided all other products for example software hardware and firmware used with the product properly exchange date data with it This IBM PC hardware product has been designed to process four digit date information correctly within and between the 20th and 21st centuries This IBM PC product cannot prevent errors that might occur if soft ware you use or exchange data with is not ready for the Year 2000 IBM software that comes with this product is Year 2000 Ready However software from other companies might come with this IBM PC product Although IBM cannot take responsibility for the read iness of that software these companies have stated that it is ready You should contact the software developers directly if you wish to verify readiness understand limitations or look for any software updates 134 ThinkPad i Series 1200 1300 User s Reference Trademarks Notices To learn more about IBM PC products and the Year 2000 visit our Web site at http www pc ibm com year2000 The information and tools there can help you with your Year 2000 transition plan espe cially if you have multiple IB
37. M PCs IBM encourages you to check periodically for updated information The following terms in this publication are trademarks of the IBM Corporation in the United States or other countries or both IBM PS 2 ThinkPad TrackPoint IV Microsoft Windows Windows NT and the Windows 95 flag logo are trademarks or registered trademarks of Microsoft Corporation Pentium Celeron and MMX are trademarks or registered trade marks of Intel Corporation in the U S and other countries FireWire is a trademark of Apple Computer Inc Other company product and service names which may be denoted by a double asterisk may be trademarks or service marks of others Electronic emission notices Federal Communications Commission FCC statement ThinkPad i Series 1200 1300 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment gen erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television Appendix B Product warranties and notices 135
38. Note Before using this information and the product it supports be sure to read the general information under Safety information on page vii and Notices on page 134 For ergonomics information see the Online User s Guide First Edition March 2000 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimers or express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative Copyright International Business Machines Corporation 2000 All rights reserved Note to US Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set for
39. OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR LOSSES OR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS OR INCI DENTAL DAMAGES EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURIS DICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Appendix B Product warranties and notices 133 Notices Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only IBM s product program or service may be used Any functionally equivalent product program or service that does not infringe any of IBM s intel lectual property rights may be used instead of the IBM product program or service Evaluation and verification of operation in con junction with other products except those expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of
40. Problem Action A device connected to the USB connector does not work 1 Make sure that the USB device is connected correctly 2 Open the Device Manager window and make sure that the USB device setup is correct and that computer resource assignment and device driver installation are correct Note To open the Device Manager window click Start and move the cursor to Settings and click Control Panel Double click System then click the Device Manager tab in the System Properties window The computer does not recognize your USB device Unplug and plug in the USB device Note If your computer is in standby mode your system might not recognize USB devices when operation resumes Resume operation first then plug in the USB device 100 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Modem problems Problem Action Your modem application does not work with the ThinkPad modem Make sure that the internal modem port is enabled by opening the Device Manager window and running the Modem Wizard If the modem does not work correctly see the Online User s Guide and correct the resource conflict If the modem works correctly set the following modem set tings by doing the following 1 Double click My Computer Control Panel and Modem The Lucent Win Modem is highlighted 2 Click Properties not Dialing Properties 3 Click the Connection tab 4 If
41. Scrolling or Magnifying Glass Function click Advanced The Center Button Advanced Setting window opens r Choose Scrolling Method M Enable TrackPoint Scrolling Tips Cancel 8 Click one of the following buttons e Press Center Button then use TrackPoint If you choose this option you will be able to control scrolling or the magni fying glass by holding down the Internet Scroll Bar and then using the TrackPoint When you are not holding down the center button the TrackPoint controls the cursor Extending the features of your computer 49 Customizing the TrackPoint e Use External Mouse This option sets an externally attached mouse to scroll or move the magnifying glass horizontally or vertically The TrackPoint controls only the cursor e Use TrackPoint This option sets the TrackPoint to scroll horizontally or vertically without holding down the Internet Scroll Bar Use an externally attached mouse to control the cursor You can still use the TrackPoint to control the cursor by pressing the Internet Scroll Bar and moving the stick in the direction you want the cursor to move Enabling the magnifying glass This function enables you to enlarge a movable area of your display You can click objects through the magnifying glass The right click button changes the size of the magnifying glass and the left click button changes it magnifying power To move the magnified area press the Internet Scroll Bar
42. a nia eme LR HAS Po ew La 38 ThinkPad Web site or bulletin board 38 Replacing the battery pack 39 Handling your ThinkPad computer 40 ThinkPad do s 40 ThinkPad don ts 40 Carrying your computer 42 Cleaning your computer 42 Extending your battery life 42 For more information 43 Extending the features of your computer 45 Customizing the TrackPoint 46 Changing TrackPoint sensitivity 46 Enabling Press to Select 47 xi Xii Enabling the scrolling feature 49 Enabling the magnifying glass 50 Changing TrackPoint button assignments 50 Increasing memory 52 Upgrading the hard disk drive 56 Attaching an external mouse keypad or keyboard 58 Attaching an external mouse or numeric keypad 58 Attaching an external keyboard and mouse 60 Disabling the TrackPoint 61 Attaching an external monitor 62 Display output location 63 Display modes 65 Using the dual display function 66 Attaching a printer 69 Inserting a PC Card
43. an icon and then lifting your finger off the TrackPoint works like clicking Pressing the TrackPoint again works like double clicking Click one of the Press means radio buttons to select which mouse button the stick will simulate For example if you select Left Click you will be able to start a program with the TrackPoint by putting the cursor on the program s icon and applying light pressure on the stick To adjust the pressing timing of the stick move the slider to set Click Pace Note If you change the function of the right and left mouse buttons that change will affect the function of the Press to Select feature If you set the pace too slow Customizing the TrackPoint you might notice unintended clicks a cursor delay or a dragging delay If you set the pace too fast you might find Press to Select hard to use Enabling the scrolling feature The scrolling feature enables you to navigate easily through long documents or large spreadsheets with the press of a button When scrolling is enabled press the Internet Scroll Bar and then use the TrackPoint stick to scroll through text To enable scrolling click the Scrolling radio button Note To disable the scrolling and magnifying glass functions click the Neither button Choosing the scrolling method When the scroll bar is enabled you can choose any of three scrolling methods Do as follows 1 Make sure that the Scrolling radio button is checked 2 Under the Choose
44. an set up your profile at http www pc ibm com support Fax information In the U S and Canada if you have a touch tone telephone and access to a fax machine you can receive marketing and technical information on such topics as computer hardware operating systems and local area networks LANs by fax You can call the IBM PC Company Automated Fax System 24 hours a day 7 days a 116 ThinkPad i Series 1200 1300 User s Reference Customer service and support week Follow the recorded instructions and the information that you request will be sent to your fax machine To access the IBM PC Company Automated Fax System call e Inthe U S 1 800 426 3395 e In Canada 1 800 465 3299 Help by telephone You can get support and information by telephone during the limited warranty period at no additional charge through the IBM PC Support Line Experienced technical support representatives will be on hand to assist you in answering any questions you might have such as e How to set up your computer e How to install and set up your IBM options purchased directly from IBM or through an IBM reseller e How to use the 30 day support for the preloaded operating system e How to get service Please have the following information ready when you call e Serial number of your computer and proof of purchase e Description of the problem e Exact wording of the error message e Hardware and software configuration information for your syste
45. ances or regulations CAUTION The fluorescent lamp in the liquid crystal display LCD contains mercury Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands imme diately wash the affected areas with water for at least 15 minutes then get medical care if any symptoms are present after washing Laser compliance statement The CD ROM drive of the ThinkPad i Series 1200 1300 computer is a laser product The CD ROM drive s classification label shown below is located on the top of the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE Safety information APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT The CD ROM drive is certified in the U S to conform to the require ments of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products In other countries the drive is certified to conform to the require ments of EN60825 A CAUTION Do not open the CD ROM drive no user adjustments or service able parts are inside Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure Class 1 laser products are not considere
46. ard disk drive Before removing the hard disk drive have a backup copy of all the informa tion on the hard disk drive Never remove the drive while the system is operating or in suspend mode To replace the hard disk drive do the following 1 Power off the computer then disconnect the AC Adapter and all cables from the computer 2 Close the LCD turn the computer over and then remove the battery pack 3 Loosen the coin screw by rotating it counterclockwise with a coin 1 as shown 4 Remove the hard disk drive cover 2 56 ThinkPad i Series 1200 1300 User s Reference Upgrading the hard disk drive 5 Pull the strap of the hard disk drive to remove the drive 3 6 To install the new hard disk drive do the following a Insert the new hard disk drive into the bay Make sure you connect the drive firmly b Replace the hard disk drive cover and tighten the screw c Turn the computer right side up and power it on Extending the features of your computer 57 Attaching an external mouse keypad or keyboard Attaching an external mouse keypad or keyboard This section explains how to attach an external mouse external numeric keypad and external keyboard to your computer Attaching an external mouse or numeric keypad You can attach an external mouse or numeric keypad to the PS 2 mouse and keyboard connector on the rear of the computer Mouse External keypad If you want to attach the mouse
47. ation at the other end of the call e g accessing the Internet requires suitable software in addition to a modem e Some parameters required for compliance with Telecom s Tele permit requirements are dependent on the equipment PC asso ciated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications 1 There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation 2 The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the begin ning of the next attempt 3 Where automatic calls are made to different numbers the equipment shall go on hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt 4 The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing SO set between 2 and 10 This ensures a a person calling your modem will hear a short burst of ringing before the modem answers This confirms that the call has been successfully switched through the network b caller identification information which occurs between the first and second ring cadences is not destroyed e The preferred method of dialling is to use DTMF tones ATDT as this is faster and more reliable than pulse decadic dialling If for some reason
48. ax machines to send any message unless such message 138 ThinkPad i Series 1200 1300 User s Reference Notices clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine follow the setup instructions for RingCentral Notice for Australia Industry Canada Notice The following notice applies when using the telephony functions FOR SAFETY REASONS ONLY CONNECT AUSTEL PERMITTED OR CERTIFIED EQUIPMENT requirements The Industry Canada label identifies certified equipment This certif ication means that the equipment meets certain telecommunications networks protective operational and safety requirement The Depart ment does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is per missible to be connected to the facilities of the local telecommuni cations company The equipment must also be installed using an acceptable method of communication In some cases the company
49. ble physical or operating environment or improper maintenance For full information on product warranties see Appendix B Product warranties and notices on page 129 For your convenience write the service phone numbers here Copyright IBM Corporation 1999 113 Information on your computer Information on your computer Option list DIMM PC Cards MB MB GB Hard Disk Drive Battery Pack Identification numbers The serial number label is on the bottom of your computer Write down the machine type and serial number S N in the following box IBM Product Name ThinkPad i Series 1200 1300 Machine Type 1611 1711 Serial Number S N Serial number label 114 ThinkPad i Series 1200 1300 User s Reference Problem recording Information on your computer sheet Computer information Machine type Serial number Date of purchase Type of problem Continuous problem Intermittent problem Error code The operating system and its version number if available Windows 98 Version Windows 2000 Version Application programs running at the time of the problem Problem symptom Describe the problem more specifically Can the problem be reproduced Yes No If yes describe how it can be reproduced Getting service 115 Customer
50. bm com support periodically to get current information about your computer ThinkPad don ts e Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the com puter is functioning or when the battery is charging You com puter dissipates some heat during normal operation Extended contact to the skin could cause discomfort or eventually a skin burn e Do not subject your computer to physical punishment such as dropping or bumping e Do not place heavy objects on your computer e Do not spill or allow liquids into your computer e Do not use your computer in or near water to avoid the danger of electrical shock 40 ThinkPad i Series 1200 1300 User s Reference Handling your ThinkPad computer Do not pack your computer in a tightly packed suitcase or bag The compression might cause internal damage Do not disassemble your computer Only an authorized IBM ThinkPad repair person should disassemble and repair your com puter Do not scratch twist hit or push the surface of your computer display Do not place any objects between the display and keyboard or under the keyboard Do not pick up or hold your computer by the display When picking up your open computer hold it by the bottom keyboard half Do not modify or tape the latches to keep the display open or closed Do not turn your computer over while the AC Adapter is plugged in This could break th
51. ck buttons depends on the software you are using Getting familiar with your computer 9 Distinctive functions of your computer Stick Right click button Internet Scroll Bar Left click button If you are not familiar with using the TrackPoint these instructions will help you get started 1 Place your hands in the typing position and press gently with your left or right index finger on the stick in the direction you want the cursor to move Pressing the stick away from you moves the cursor up the screen pressing it toward you moves the cursor down the screen You can also move the cursor side to side by pressing sideways Note The cursor may drift This is not a defect Do not use the TrackPoint until the cursor stops moving 10 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Cursor Stick EVA Left click button Right click button Internet Scroll Bar 2 Press the click buttons with your left or right thumb to select and drag as required by your software m Changing the Cap The cap 1 on the end of the TrackPoint is removable You can replace it with the spare shipped with your computer Na A For more information on customizing the TrackPoint and using the Internet Scroll Bar see Customizing the TrackPoint on page 46 Getting familiar with your computer 11 Distinctive functions of your computer Fn key The Fn key functi
52. d to be hazardous The CD ROM drive has an internal Class 1 0 5 milliwatt aluminum gallium arsenide laser that operates at a wavelength of 760 to 810 nanometers The design of the laser system and the CD ROM drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation user maintenance or servicing condi tions Contents Copyright IBM Corporation 1999 Thank you for choosing an IBM ThinkPad i Series 1200 1300 computer 2 oe gates smile eee nee AM we Ne svt ili Functional highlights iv About this book vi Safety information vii Electrical safety notice vii Laser compliance statement ix Getting familiar with your computer 1 Identifying the hardware features 2 Front view of the computer 2 Rear view of the computer 4 Bottom view of the computer 6 System status indicators 7 Distinctive functions of your computer 9 Keyboard functions 9 CD ROM dive soree ae Paie she mul ha ds OS 16 ThinkPad utility programs 17 Online User s Guide 37 Reinstalling software 38 ThinkPad Software Selections CD 38 Recovery CD J iei mi
53. ding and playback of up to 16 bits stereo and 48 KHz sampling e Music CD playback For more information on using the audio function see the Online User s Guide ThinkPad Modem The ThinkPad modem enables you to send or receive data and faxes over a telephone line For more information on using the ThinkPad modem see the Online User s Guide Functional highlights TrackPoint with Enhanced Controls Your computer has an enhanced TrackPoint function that enables you to make selections merely by pressing on the TrackPoint A new center button the Internet Scroll Bar converts the TrackPoint into a scroll controlling device or a magnifying glass on the screen For more information on using the TrackPoint see TrackPoint on page 9 PC Card Support Your computer provides a PC Card slot that accepts a 16 bit PC Card CardBus Card or Zoomed Video Card For more information on installing PC Cards see Inserting a PC Card on page 70 Easy Launch buttons Your computer is equipped with four customizable buttons that allow you to connect to the Internet or to run programs at a single press of a button For more information on customizing the Easy Launch buttons see Easy Launch buttons Customization Utility on page 33 About this book About this book vi This book contains information that will help you operate the IBM ThinkPad i Series 1200 1300 computer Be sure to read the ThinkPad i Series 1200 1300 Se
54. e Password page you can set modify or delete the password s for your computer Notebook Manager 21x Information Viewer POST Boot Sequence Password Display Device Parallel Port Password Power On Password Click this button to change your Power On Password Setup Screen Password Click this button to change your Setup Password Change Setup Password The Password page displays the following items e Power On Password The Power On Password prevents unau thorized access to your computer at startup and when the com puter resumes from hibernation mode e Setup Password The Setup Password prevents unauthorized access to the BIOS Utility and Notebook Manager For more information on passwords see Protecting your computer on page 73 Note The hard disk password can only be set using the BIOS Setup Utility See Using passwords on page 74 for instructions on how to set passwords Getting familiar with your computer 29 Distinctive functions of your computer Display Device In the Display Device page you can set options related to your display and attached external display devices Notebook Manager 21x Information Viewer POST Boot Sequence Password Display Device Paralel Part Display Device Boot Display Device Brightness for LCD Panel 12 Switching display device i i i ni LCD Panel Only 4 Contrast for LCD Panel 36
55. e TrackPoint 10 and func tions as a scroll controlling device to easily scroll through Web pages or program windows The Fn key is used with the function keys to activate the Fn key functions The Easy Launch buttons are four customizable keys that allow you to run programs at a single press of a button See Easy Launch buttons Customization Utility on page 33 for more infor mation The built in microphone captures sound and voice when it is used with an application program capable of handling audio Getting familiar with your computer 3 Identifying the hardware features Rear view of the computer 4 ThinkPad i Series 1200 1300 User s Reference H H The security keyhole is used with a mechanical lock oeo The power jack is where the AC Adapter cable is con nected Ej The PS 2 mouse and keyboard connector is used to attach a mouse external keyboard or external numeric keypad to the com puter The parallel connector is where you connect a parallel printer signal cable M The internal modem port is used for connecting your com puter to an analog telephone line The internal network port available on select models is used for connecting your computer to an Ethernet 10BaseT or 100BaseT network The internal FireWire port available on select models allows you to connect any device that conforms to the IEEE 1394 standard ICI The external monitor connector is where you attach the external mon
56. e adapter plug Do not use or store your computer where the temperature is below 5 C or above 35 C 41 F and 95 F Do not place your computer closer than 13 cm 5 in from any electrical appliance that generates a strong magnetic field such as a motor magnet TV refrigerator or large audio speakers Do not hard mount your computer in a vehicle or anywhere that it is subject to strong vibration See the section on ruggedized mobile computers for information on a more appropriate model for demanding applications Do not insert a diskette into the external diskette drive at an angle Not inserting the diskette straight into the drive can damage the drive Do not place more than one label on a diskette Multiple or loose labels can detach or tear and then lodge in the drive Do not touch the lens on the CD ROM tray You should hold the compact disc by the edges and not touch its surface Do not connect a PBX private branch exchange or other digital telephone extension line Your computer can use only a public switched telephone network PSTN Use of a phone Getting familiar with your computer 41 Handling your ThinkPad computer line other than PSTN can damage your modem If you are not sure which kind of phone line you are using contact your tele phone company Many hotels or office buildings use digital tele phone extension lines so check before connecting the telephone cable in such places e Do not place an acti
57. e set the computer asks for the power on password at boot up and resume from hibernation mode 2 When the hard disk password is set and you want to enter the BIOS Utility you need to press F1 immediately after cor rectly entering the hard disk password To enter a password do the following 1 Type your password Don t hold down a key too long because the same character will be entered continuously 2 Press the Enter key An X appears if you enter the wrong password If you fail to enter the correct password in three tries you must press and hold the power switch for 5 seconds to turn off the computer wait 5 seconds and then turn it on again and retry Removing and changing a password To change or remove a password do the following 1 Restart the computer 2 While the ThinkPad logo is being displayed wait for the BIOS Utility prompt to appear e If the power on password or hard disk password is set the corresponding password prompt appears Enter the pass word correctly and press Enter Then immediately press F1 to enter the BIOS Utility 78 ThinkPad i Series 1200 1300 User s Reference Using passwords e If the setup password is set the setup password prompt appears Enter the setup password correctly and press Enter 3 Select System Security and press Enter The System Security submenu appears 4 Select the type of password you want to change or remove and press the left right arrow key to re
58. ect the USB mouse Note You can use the TrackPoint with an external USB mouse simultane ously Why do I not get the highest possible resolution out of my external monitor when I am using the LCD and external monitor at the same time Solving computer problems 83 Frequently asked questions You can set any resolution for either the ThinkPad LCD or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the ThinkPad LCD you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint or other pointing device You can change the display output type to the LCD external monitor or both with the Switching Display Device buttons of the Notebook Manager program or with Fn F7 You can set up the external monitor as follows de 2 oN DOO A O Click Start and move the cursor to Settings then click Control Panel Double click Display The Display Properties window appears Click the Settings tab Click Advanced button Click the Monitor tab Click the Change button Select the Model and Manufacturer of your monitor Click OK then Close 9 10 Set the Colors and Screen area in the Display Properties windows Click OK How can set up the external monitor if the Windows plug and play feature does not detect it 84 ThinkPad i Series 1200 1300 User s Reference Frequen
59. emoving 54 size 54 slot location 6 specifications 124 microphone in jack location 5 microphone location 3 modem problems 101 modem location 4 N network connector location 4 Notebook Manager program 26 notices and warranties product 129 numeric keypad using 15 numeric lock lamp 8 O online support services 116 online user s guide 37 options hard disk drive upgrade 56 memory increase 52 P parallel port location 4 password changing 78 entering 77 removing 78 setting 75 types 74 using 74 PC Card 70 71 problems 102 PC Card eject button location 5 PC Card slot location 5 PC Doctor using 109 power cords 127 power jack location 4 Power Management Properties 14 power meter 14 power switch location 2 power on lamp 8 power on password 74 press to select 47 printer 69 printer problems 103 problems recording 115 PS 2 mouse and keyboard connector location 4 R Recovery CD using 110 reinstalling software 38 removing 71 repair services 114 116 S safety notice vii scroll lock lamp 8 scrolling 49 security mechanical lock 80 passwords 74 security keyhole location 4 sensitivity 46 service how to get 116 setup password 74 size machine specifications 126 Sleep button 14 Sleep Manager program 31 software problems 107 speakers location 2 specifications 124 126 battery pack 126 environment 126 heat output 126 input voltage 126 power cords 127 size 126 temperature 126 standards di
60. er on password Set the power on password to protect your computer from use by another person It provides the following security features You need to type the power on password at startup You need to type the power on password when resuming from hibernation mode Therefore unauthorized users cannot use your computer e Setup password Set the setup password to prevent unauthorized changes to your computer s configuration It provides the following security features You need to type the setup password to access the BIOS Utility You need to type the setup password to access the Note book Manager in Windows You need to type the setup password before you can flash update the BIOS Therefore unauthorized users cannot make changes to your computer s configuration e Hard disk password The hard disk password provides an extra measure of security Even if you set a power on password another user can remove the hard disk drive in your computer and put it in a different com puter to access your data If you set a hard disk password however another person cannot access the data on your hard 74 ThinkPad i Series 1200 1300 User s Reference Using passwords disk without knowing the password It provides the following features You need to type the hard disk password at startup If the hard disk drive is moved to another computer the hard disk password must be typed at startup Therefore
61. es To get the best performance from your diskette drive use high quality diskettes such as IBM diskettes that meet or exceed the fol lowing standards 1 MB 3 5 inch unformatted diskette e ANSI American National Standards Institute X3 137 e ISO International Standards Organization 8860 e ECMA European Computer Manufacturers Association 100 2 MB 3 5 inch unformatted diskette e ANSI X3 171 ISO 9529 e ECMA 125 Internal CD ROM drive 24X max speed External interface Parallel connector IEEE 1284A External input device connector PS 2 External monitor connector PC Card slot one Type Type Il or Type III PC Card Headphone jack Microphone jack supports a self battery powered condenser microphone Stereo line in jack Universal Serial Bus USB connector two Telephone connector Network connector Ethernet 10BaseT or 100BaseT available on select models FireWire connector IEEE 1394 available on select models Appendix A Features and specifications 125 Specifications Specifications Size Width 310 mm 12 20 in Depth 250 mm 9 84 in Height 35 mm 1 38 in Environment Temperature at altitudes less than 2438 m 8000 ft e Operating with no diskette 5 C to 35 C 41 F to 95 F e Operating with a diskette 10 C to 35 C 50 F to 95 F e Nonoperating 20 C to 60 C 4 F to 140 F Note When you charge the battery pack its temperature must be at least 10 C 5
62. es apply only in the country where you acquire the Machine Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller Machine IBM ThinkPad i Series 1200 1300 and the Battery Pack Warranty Period One Year Elements and accessories are warranted for three months Contact your place of purchase for warranty service information Some IBM Machines are eligible for On site warranty service depending on the country where service is performed The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Spec ifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise 129 During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchange service for the Machine without charge under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller is unable to either 1 make it do so or 2 replace it with one that is at least functionall
63. es not run correctly Check the following to make sure that the problem is not being caused by the application e Your computer has the minimum required memory to run the application Refer to the manuals supplied with the application e The application is designed to operate with the Windows operating system e Other applications run correctly on your computer e The necessary device drivers are installed See the Online User s Guide e The application works OK when it is run on some other computer If an error message appears when you are using the application program refer to the manuals supplied with the application If these items are correct and you still have a problem contact your place of purchase or the service representative for help The Windows Safe Mode screen appears Your computer may not have shutdown properly the last time In Safe Mode shut down and restart your computer If you still have a problem contact your place of purchase or the service repre sentative for help Solving computer problems 107 Troubleshooting charts Other problems Problem Action The computer locks or does not accept any input e Push and hold the power switch for about five seconds then release it to turn off the computer Restart the computer The computer does not turn off with the power switch If the standby lamp is on and you are working under battery power change the battery to a f
64. eur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissement L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou lectricien selon le cas L indice de charge IC assign chaque dispositif terminal indique pour viter toute surcharge le pourcentage de la charge totale qui peut tre raccord e un circuit t l phonique boucl utilis par ce dispositif La terminaison du circuit boucl peut tre constitu e de n importe quelle combinaison de dispositifs pourvu que la somme des indices de charge de l ensemble des dispositifs ne d passe pas 5 Regions where ThinkPad i Series 1200 1300 has ThinkPad modem integrated Your ThinkPad i Series 1200 1300 computer does not include a modem if it was not purchased within one of the following regions Australia Austria Belgium Canada Denmark Finland France Germany Hong Kong Ireland tone only no pulse dialing Appendix B Product warranties and notices 1
65. ew battery pack insert it into the battery bay The battery pack latch automatically snaps into place 6 Slide the battery pack latch to the lock position 3 You have finished replacing the battery pack Note You can replace the battery pack when the computer is in hibernation mode or when it is powered off If you are using a PC Card the computer might not be able to enter hibernation mode If this happens power off the computer Getting familiar with your computer 39 Handling your ThinkPad computer Handling your ThinkPad computer Laptop computers are precision machines that require a bit of careful handling Though the IBM ThinkPad computer is designed and tested to be a durable notebook computer that functions reliably in normal work environments following the ThinkPad do s and don ts will help ensure many years of comfortable and productive use from your computer ThinkPad do s e Choose a quality carrying case that will provide excellent pro tection for your computing investment Treat your computer like a precision piece of electronic machinery e Register your ThinkPad products with IBM This can help authori ties return your computer to you if it is lost or stolen Registering your computer also enables IBM to notify you about possible upgrades e Retain and store packing materials safely out of reach of children to prevent the risk of suffocation from plastic bags e Check the IBM Web pages at http www pc i
66. g the PC Doctor program Using the ThinkPad Software Selections CD Using the Recovery CD ThinkPad Web site or Bulletin Board Getting service Information on your computer OPO SES 2 ci ee Do CE AN MA A LUEUR tae Seu Identification numbers Problem recording sheet Customer service and support Online support services Fax information Help by telephone EASYSEIV btn seu ae es hee Dim ek near se Getting help around the world Purchasing additional services Enhanced PC support line Ordering support line services Warranty and repair services Appendix A Features and specifications Features 26 nee pee ce a ae A OA ee Rabe YS MPECHICALIONS 2 cere eka eed tine cea ape ata on er an tel A IBM power cords Appendix B Product warranties and notices NOCES sath weg au yh eee gent Ahk alee ates Year 2000 readiness and instructions Trademarks gt 4444444 Bh da srbina A eh ge un amp Electronic emission notices Telecommunication notice Industry Canada requirements Regions where
67. h your computer 27 Distinctive functions of your computer The POST page displays the following items e Enable Fast Boot enables or disables the Fast Boot feature on your computer Fast Boot allows your computer to start up and resume faster When enabled the BIOS communicates with the Windows oper ating system with ACPI about Plug and Play resources settings and information about previous start ups e Enable hotkey beep When enabled the computer gives off beeps when an Fn key function is pressed e Enable Fn Key Lock When enabled you can execute an Fn key function without holding down the Fn key when pressing the other keys in the combination e Enable battery refresh When enabled the computer uses battery power even when the AC Adapter is connected and supplying power to the computer Boot Sequence In the Boot Sequence page you can specify the startup sequence of the drives in your computer Notebook Manager 21x Information Viewer POST Boot Sequence Password Display Device Parallel Port Boot Sequence Use Drag and Drop to Change the Order IDE Hard Drive The Boot Sequence page allows you to set the startup sequence of the drives in your computer by simply dragging and dropping the 28 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer drives in the list window Click the Help button to learn more about these startup sequence settings Password In th
68. hines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Appendix B Product warranties and notices 131 Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller pro vides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill their obli gations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible fo
69. hoose temporary device Press F12 The Boot Menu appears Boot Menu Floppy Disk Hard Disk CD ROM Network Esc Exit F1 Enter Setup 2 Use the cursor keys to select the device you want to boot from and press Enter Note Make sure there are boot up system files in the device you select For example a bootable diskette in the attached external diskette drive Onboard Devices Configuration Selecting the Onboard Devices Configuration item and pressing Enter displays the fol lowing Onboard Devices Configuration submenu Getting familiar with your computer 23 Distinctive functions of your computer Onboard Devices Configuration Page 1 1 Parallel Port Enabled Base Address 3BCh IRQ 7 Operation Mode Bi directional ECP DMA Channel TV Move highlight bar lt gt Change setting F1 Help Note You do not need to change the settings in the screen because the default settings are already optimized for you Changing the values may cause device conflicts The Onboard Devices Configuration submenu includes the following e Parallel Port section enables and sets the resource values for the parallel port 24 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer System Security Selecting the System Security item and pressing En
70. if advance notice isn t practical you will be notified as soon as possible You will be advised of your right to file a complaint with the FCC 5 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so as to give you an opportunity to maintain uninterrupted service 6 If you experience trouble with this built in modem contact your IBM Authorized Seller or the IBM Corporation 500 Columbus Avenue Thornwood NY 10594 1 800 772 2227 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning 7 No customer repairs are possible to the modem If you experi ence trouble with this equipment contact your Authorized Seller or the IBM Corporation for information 8 The modem may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission or corporation commission for information 9 When ordering network interface NI service from the Local Exchange Carrier specify service arrangement USOC RJ11C Fax branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including f
71. ile playing a movie or a game Stop the application before changing the display output location You can change the display output location with the Notebook Manager program Select one of the following display output locations e LCD Panel Only The computer output is displayed only on the LCD of the computer e External monitor The computer output is displayed only on the attached external monitor Extending the features of your computer 63 Attaching an external monitor If no external monitor is attached to the computer and the display output location is set to External Display the output is displayed on the LCD e Both The computer output is displayed on both the LCD and the external monitor You can also change the display output location using the Fn key function Press and hold the Fn key then press the F7 key The output is displayed sequentially as follows LCD External Display gt LCD m External Display Important Do not disconnect the external monitor while the computer is in hibernation mode If no external monitor is attached when the computer resumes the LCD remains blank and output is not dis played This restriction does not depend on the resolution value The DOS Screen Image on the LCD If you use a DOS application that supports only VGA mode 640x480 resolution with your computer the screen image might appear smaller than the display size as shown 640 x 480
72. internal and cannot be upgraded System status indicators System status indicators The system status indicators on the computer show the current status of your computer by their on or off states and colors green and orange Each indicator is identified with a symbol The following shows the location and the meaning of each icon LLLLLL Getting familiar with your computer 7 System status indicators Symbol 1 Battery status Color Green Meaning Enough battery power remains for operation a h Blinking orange The battery pack needs to be charged Orange The battery pack is being charged 2 Standby mode Green The computer is in standby mode Blinking green The computer is entering or resuming from hibernation mode 3 Drive in use Orange Data is being read from or written to the hard B disk Do not enter standby mode or power off the computer when this indicator is on 4 Numeric lock Green The numeric keypad on the keyboard is A enabled You enable or disable the keypad by pressing and holding the Shift key and pressing the NumLk key For details see Numeric keypad on page 15 5 Caps lock Green Caps Lock mode is enabled All alphabetic UN characters A Z are entered in capital letters without the Shift key being pressed You enable or disable the Caps Lock mode by pressing the Caps Lock key 6 Scroll lock Green Scroll Lock mode i
73. itor The headphone jack a Xinch 3 5mm diameter jack is where you connect stereo headphones or external speakers Identifying the hardware features gt The line in jack a inch 3 5mm diameter jack is where you connect an external audio device o The microphone jack a inch 3 5mm diameter jack is where you connect a self powered stereo microphone Note Do not plug any device into the microphone jack except a microphone e lt The two universal serial bus USB portsallow you to connect any device that conforms to the USB standard The PC Card slot accepts a PC Card The PC Card eject button ejects the PC Card from the PC Card slot The hard disk drive The external diskette drive connects to a USB port available as standard on select models or as an option The diskette drive activity indicator lights up when the computer is accessing the diskette drive The diskette eject button ejects the diskette from the diskette drive Getting familiar with your computer 5 Identifying the hardware features Bottom view of the computer 6 ThinkPad i Series 1200 1300 User s Reference The battery pack is a built in power source for the computer The battery pack latch locks or releases the battery pack The hard disk screw secures the hard disk drive The memory slot cover covers the memory slot The memory slot accepts a dual inline memory module DIMM option Note Base memory 32 MB or 64 MB is
74. m Before you call run PC Doctor diagnostics to help identify the cause of your computer problem See Using the PC Doctor program on page 109 for more information about PC Doctor If possible be at your computer when you call e In the U S and Puerto Rico call 1 800 772 2227 e In Canada call 1 800 565 3344 Getting service 117 Customer service and support These lines are available 24 hours a day 7 days a week The answering technical support representative can also fax or mail you technical or product information such as e Sales information e Product brochures e Locations of IBM resellers e Services available from IBM EasyServ ThinkPad EasyServ is a courier repair service for IBM mobile pro ducts whereby your ThinkPad computer will be picked up sent to IBM for repair and then returned to the location of your choice This service is available at no additional charge during the limited war ranty period Most computers can be repaired the day that it arrives at the IBM repair location Support personnel first try to solve your problem over the phone If they are unsuccessful you can arrange for EasyServ service by calling the PC Support Line If possible you should use the original ThinkPad shipping materials that your computer came in for re sending it to IBM If the box is not available the courier will deliver a shipping carton and will return later to pick it up This service is available only in the U S a
75. m Security Page 1 1 Setup Password None Power on Password None Hard Disk Password None TV Move highlight bar lt gt Change setting F1 Help e Setup Password Selecting this displays a window for setting the setup password e Power On Password Selecting this displays a window for setting the power on password e Hard Disk Password Selecting this displays a window for setting the hard disk password 5 Select the type of password you want to set and press the left right arrow key The set password box appears On 6 Type your desired password and press Enter Note You can type a maximum of seven random characters using a combination of letters A to Z and numbers 0 to 76 ThinkPad i Series 1200 1300 User s Reference Using passwords 9 Uppercase and lowercase letters for example and a are treated as the same character If you type a wrong character use the Backspace key to erase it and then type the correct one 7 Type your password again and press Enter to verify it Note Write down the password and keep it in a safe place Do Not Forget Your Password If you forget your setup password you have to take your com puter to an IBM reseller or IBM marketing representative to have the password reset proof of purchase is required and an addi tional charge
76. move the current password Note If you want to change or remove the hard disk password you need to enter the hard disk password correctly 5 To set a new password type your desired new password and press Enter If you do not want to set a new password do not type anything in the password boxes 6 Type your new password again and press Enter to verify it Note Write down the password and keep it in a safe place Note You can also set remove and change the power on and setup passwords using the Notebook Manager program See Note book Manager on page 26 Do Not Forget Your Password If you forget your setup password you have to take your com puter to an IBM reseller or IBM marketing representative to have the password reset proof of purchase is required and an addi tional charge might be required for the service Attention If you forget your hard disk password you can no longer access the hard disk The password cannot be reset and you will lose all data and files on the hard disk To use the computer you will need to replace the hard disk This replacement will incur expenses for parts and labor Protecting your computer 79 Using locks Using locks You can attach a mechanical lock to your computer to help to prevent it from being removed without your permission Attach a mechanical lock to the keyhole on the rear side of the com puter then secure the chain on the lock to a secure sta
77. n F7 Note You can also change the display output location as follows 1 Start the Notebook Manager program See Notebook Manager on page 26 2 Click the Display Device tab 3 Change the display output location by clicking the Both or External monitor radio button in the Switching display device section 4 Click OK 62 ThinkPad i Series 1200 1300 User s Reference Notes Attaching an external monitor 1 If you select Both do not attach an external monitor that sup ports only VGA mode 640x480 resolution Otherwise the external monitor is scrambled and output is not displayed or the screen might be damaged Use External monitor instead 2 Set your monitor type and display device driver as follows If you are attaching an SVGA monitor refer Display modes on page 65 for information on the supported color depth or resol ution a b Click Start Settings Control Panel Double click Display c Double click the Settings tab d Click the Monitor tab Click the Change button Click the Advanced button You can select your monitor type from the monitor list or click on a new resolution Note Refer to the specifications for your external monitor to determine its supported resolutions 3 Restart the computer to make the changes effective Display output location Attention Do not change the display output location while a moving picture is being drawn for example wh
78. n is on To disable it press and hold Shift then press NumLk All or some keys on the external numeric keypad do not work Make sure that the external numeric keypad is correctly connected to the com puter All or some keys on the external keyboard do not work To use an external keyboard you can attach it to the computer either directly or through the keyboard mouse cable Make sure that e The keyboard cable is correctly connected to the computer if the keyboard is connected directly to the computer e The keyboard mouse cable is correctly connected to the computer e The keyboard cable is connected to the correct side of the keyboard mouse cable If these items are correct disconnect the keyboard mouse cable from the com puter and make sure that the operation of the system keyboard is correct If the system keyboard works have the keyboard mouse cable or the external keyboard serviced The internal numeric keypad does not work If you connect an external numeric keypad or an external keyboard with a numeric keypad the internal numeric keypad is disabled Use the external numeric keypad instead All or some of the Fn key functions do not work If Notebook Manager is active the Fn key functions related to Display Device Fn F7 Fn Home Fn End Fn insert and Fn Delete are disabled Notes 1 Fn Insert and Fn Delete are available only for HPA models 2 The sleep key function Fn F4 i
79. nd Canada Getting help around the world If you make frequent overseas trips or you are residing abroad you can register with the International Warranty Service Office The office will issue an International Warranty Service Certificate which you can use wherever IBM or IBM resellers sell and service IBM PC pro ducts For more information on registering with the International Warranty Service Office call 1 800 497 7426 in the U S or Canada 118 ThinkPad i Series 1200 1300 User s Reference Purchasing additional services Purchasing additional services During and after the limited warranty period you can purchase addi tional services such as Support for IBM and non IBM hardware operating systems and application programs Network setup and configuration Upgraded or extended hardware repair services Custom installation The availability of the service and its name might vary by country Enhanced PC support line Enhanced PC Support is available for desktop and mobile IBM com puters that are not connected to a network Technical support is pro vided for IBM computers and IBM or non IBM options operating systems and application programs on the supported products list This service includes technical support for the following Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Assistance with the preloaded operating system Using selected application
80. nding the features of your computer This chapter provides information on how to customize and extend the ThinkPad computer s features You can use the ThinkPad com puter with external devices and increase the memory Customizing the TrackPoint 46 Changing TrackPoint sensitivity 46 Enabling Press to Select 47 Enabling the scrolling feature 49 Choosing the scrolling method 49 Enabling the magnifying glass 50 Changing TrackPoint button assignments 50 Increasing memory 52 Upgrading the hard disk drive 56 Attaching an external mouse keypad or keyboard 58 Attaching an external mouse or numeric keypad 58 Attaching an external keyboard and mouse 60 Disabling the TrackPoint 61 Attaching an external monitor 62 Display output location 63 Display Modes si nk ean 4 La ee han a 65 Using the dual display function 66 Disabling dual display 67 Considerations when using dual display 67 Attaching a printer 69 Inserting a PC Card 70 Removing the PC Card 71 Copyright IBM Corporation 1999 45 Customizing the TrackPoint You can customize the TrackPoint by d
81. nel then click Control Panel 66 ThinkPad i Series 1200 1300 User s Reference Attaching an external monitor Double click Display Click the Settings tab Click the Monitor 2 icon for the secondary display the CRT Click Yes to enable monitor 2 if disabled Click the Monitor 1 icon for the primary display the LCD Select the color depth and the resolution of the primary display Click the Monitor 2 icon for the secondary display the CRT O O ON Oo O1 Ff Select the color depth and the resolution of the secondary display 12 Set the relative position of each monitor by dragging its icon Note You can set the monitors in any relative position but the icons must touch each other Disabling dual display 1 Click Start 2 Move the cursor to Settings and Control Panel then click Control Panel 3 Double click Display 4 Click the Settings tab 5 Click the Monitor 2 icon for the secondary display the CRT 6 Clear the Extend my Windows desktop onto this monitor check box The secondary display monitor 2 is disabled Considerations when using dual display e You can select up to 64K colors for your secondary display e You can select a resolution up to 1024x768 for your secondary display e f you want to show DOS full screen the secondary display shuts off When you exit from the DOS full screen mode the sec ondary display returns Extending the features
82. ninstall Software Use this page to remove software installed on your computer Advanced Functions Use this page to do the following Change language and location settings for the ThinkPad Software Selections program Create a Software Selections CD image on your computer Read the License Agreement This page contains the license agreement for using the ThinkPad Software Selections CD Help Use this page to learn how to use the ThinkPad Software Selections program Using the Recovery CD You can restore the contents of your hard disk to what it was at the time of purchase Attention The Recovery program erases your entire hard disk including the operating system software and personal data It then 110 ThinkPad i Series 1200 1300 User s Reference Recovering lost or damaged software restores your operating system and hard disk to its factory shipped configuration The Recovery CD consists of the original preinstalled software and device drivers The recovery process might take up to 2 hours Your computer supports startable or bootable CDs To use the Recovery CD do as follows 1 Insert the Recovery CD into the CD ROM drive 2 Power off the computer then turn on the computer Notes a Make sure that the boot priority for CD ROM is higher than the hard disk drive See Startup Configuration on page 21 b While the ThinkPad logo is being displayed the message Press F12 to choose temporary device
83. nsion parameter in the Startup Config uration menu The image might look slightly distorted See Startup Configuration on page 21 The Windows startup When you enable Screen Expansion in the Startup Configuration menu of the screen does not fill the BIOS Utility the Windows startup screen expands but does not fill the entire screen screen This is not a defect The image might look slightly distorted See Startup Configuration on page 21 Solving computer problems 91 Troubleshooting charts No error codes or messages Problem Action The screen is blank and you don t hear any beeps Note If you are not sure whether you hear any beeps turn the computer off then turn it on again and listen again Also check the volume control and the power indicator If you are using an external monitor go to External monitor problems on page 104 Make sure that e The battery pack is installed correctly e The AC Adapter is connected to the computer and the power cord is plugged into a working electrical outlet e The computer power is on Turn on the power switch again for confirmation If a power on password is set but does not appear the brightness and or contrast controls might be set to minimum levels Adjust the brightness by pressing Fn Home or Fn End For HPA models try adjusting the contrast by pressing Fn insert or Fn Delete If the screen still remains blank have the c
84. of your computer 67 Attaching an external monitor e You cannot use the Fn F7 display switching function when you are in dual display mode 68 ThinkPad i Series 1200 1300 User s Reference Attaching a printer Attaching a printer Any parallel printer with the standard Centronics interface can be attached to the 25 pin parallel connector at the rear of the com puter 1 Attach the printer as shown 1 2 Turn on the printer Extending the features of your computer 69 Inserting a PC Card Inserting a PC Card This section describes how to prepare to use a PC Card Your computer has one PC Card slot and supports the following types of cards e PC Card Type I Type II and Type Ill e CardBus e Zoomed Video ZV To install a PC Card in your computer do the following 1 Find the notched edge 1 of the PC Card as shown 2 Insert the PC Card into the PC Card slot 70 ThinkPad i Series 1200 1300 User s Reference Inserting a PC Card leat fel SI Rx A 3 Press the PC Card firmly into the connector A window appears and informs you about the new card Note If you have not installed the PC Card driver Windows 98 starts PCMCIA Card Services Wizard to install it Follow the instructions on the screen You have completed setting up the PC Card and you can now use it For more information on how to use the PC Card software refer to Windows help Removing the PC Card
85. oing the following 1 Click Start 2 Move the cursor to Settings then click on Control Panel 3 Double click Mouse The Mouse Properties window appears 4 Click the TrackPoint tab You can set the following features in this window e TrackPoint sensitivity e Press to Select e Scrolling e Magnifying Glass Note To use these special TrackPoint functions you must disconnect any PS 2 mouse and enable the TrackPoint Changing TrackPoint sensitivity 46 ThinkPad i Series 1200 1300 User s Reference Customizing the TrackPoint Mouse Properties x Buttons Pointers Motion TrackPoint p TrackPoint Stick I Enable Press to Select 9 Advanced Choose Scrolling or Magnifying Glass Function Re Scrolling C Magnifying Glass Neither Advanced IV Show TrackPoint icon on the system tray You can change the way the TrackPoint cursor pointing device responds to your touch You might prefer to use a light touch or you might want to use more pressure Experiment with the sensitivity control to find the setting you like best Of course you can always adjust the setting by using Mouse Properties from the Control Panel To change TrackPoint sensitivity do as follows 1 Move the slider toward Firm Touch or Light Touch depending on your preference 2 Click Apply While the Mouse Properties window is still open test how the TrackPoint responds to your new setting 3 When
86. omputer serviced The screen is blank and you hear a continuous beep or two or more beeps Have the computer serviced The computer cannot boot up The message Insert system diskette and press Enter key to reboot appears Have in hand a bootable diskette such as the Windows startup diskette and do as follows 1 Turn off the computer 2 Connect the external USB diskette drive 3 Insert the bootable diskette into the diskette drive The Windows startup diskette can help diagnose the problem If the problem remains have the computer serviced 92 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Input problems Problem Action The cursor does not move after the computer awakens from one of the power management modes Make sure you followed the instructions in the Online User s Guide correctly if you reinstalled Windows 98 All or some keys on the keyboard do not work e If the problem occurred immediately after the computer returned from hibernation mode enter the power on password if it set e If an external keyboard is connected the numeric keypad on your computer will not work This is not a defect e f an external numeric keypad or a mouse is connected 1 Turn off the computer 2 Remove the external numeric keypad or the mouse 3 Turn on the computer and try using the keyboard again If the keyboard problem is solved check the connection of
87. on allows you to change operational features instantly When you use the following functions press and hold the Fn key then press the appropriate function key F1 to F12 or other keys Insert Delete Home End PgUp PgDn and Backspace 12 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer The following table shows the function of the Fn key combined with keys Feature and Icon Key Combination Meaning Audio Functions Previous track Fn F9 This plays the previous track of an audio CD in the CD ROM drive Next track Fn F10 This plays the next track of an audio CD in the CD ROM drive Play Pause Fn F11 This starts the playback of an audio CD in the CD ROM drive Press this Fn key function again to pause playback Stop Eject Fn F12 This stops the playback of an audio CD in the CD ROM drive Press this Fn key function again to eject the CD ROM tray Volume up Fn PgUp This increases the volume Volume down Fn PgDn This decreases the volume Mute Fn Backspace This turns off the sound Display Functions Switching Fn F7 Computer output is displayed in the following order when between the an external monitor is attached LCD and the LCD External Display gt LCD external monitor External Display lt om Increase bright Fn Home This increases the brightness of the computer LCD ness QA Decrease bright Fn End This decreases the brightness
88. ons To customize the Easy Launch buttons 1 Start the Easy Launch buttons Customization Utility 2 Click the Setting gt gt button for the key you want to customize The following window appears IBM Easy Launch buttons Customization Utility Select launch type a Red Button Setting You can pick from a list of Web pages or enter the Web address Launch an Application You can pick one of your favorite or frequently used software applications Options lt Back Cancel 3 Mark the button beside Web Site or Launch an Application then click Next gt If you mark Web Site the following window appears Getting familiar with your computer 35 Distinctive functions of your computer IBM Easy Launch buttons Customization Utility Location to start Red Button Setting IBM Lycos Intemet Guide Title URL A C My Favorites C1 Channels H Links J Media MSN Radio Station Guide Web Events Options If you mark Launch an Application the following window appears IBM Easy Launch buttons Customization Utility Location to start Red Button Setting Current Setting IBM Lycos Intenet Guide Start Menu Folder Programs Folder Desktop Folder Programs JL Accessories HA Mediamatics DVDExpress FA Notebook Manager S3 Online Services r Sleep Manager amp Internet Explorer
89. or problems Problem Action The battery status indi cator does not go on even though a battery pack is installed in the computer The over current protection device inside the battery pack has been activated Wait several hours and try again If the indicator still does not go on replace the battery pack or have the computer serviced Battery problems Problem Action The battery pack cannot be fully charged in 3 5 hours by the power off charging method The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the AC Adapter to the computer and let it charge If the battery pack cannot be fully charged in 24 hours use a new battery pack Your computer shuts down before the battery status indicator shows empty Or Your computer operates after the battery status indicator shows empty Repeat discharging and charging the battery pack at least three times The computer does not operate with a fully charged battery pack The over current protective function in the battery pack might be activated Turn off the computer and wait for several hours before you turn it back on again 98 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts CD ROM Problems Problem Action The CD ROM does not Make sure that work e The computer power i
90. ots on the bottom of the computer Your computer memory capacity can be expanded up to 192 MB one 128 MB DIMM option Note Base memory 32 MB or 64 MB is internal and cannot be upgraded Attention The ThinkPad i Series 1200 1300 computer supports the static dynamic random access memory SDRAM card only It does not support the enhanced data output dynamic random access memory EDO DRAM card If you install a DIMM that is not sup ported by your computer an error code might appear when the system starts The appropriate memory option can be purchased through your IBM reseller or IBM marketing representative To install the DIMM do the following 1 Power off the computer then disconnect the AC Adapter and all cables from the computer 2 Close the LCD turn the computer over and then remove the battery pack 3 Loosen the screw on the memory slot cover then remove the cover 52 ThinkPad i Series 1200 1300 User s Reference Increasing memory 4 Install the DIMM into the memory slot Note To avoid damaging the DIMM do not touch its contact edge a Find the notch on the side of the DIMM b With the notched end of the DIMM toward the right side of the socket insert the DIMM at an angle or approximately 20 into the socket then press it firmly 1 c Pivot the DIMM until it snaps into place 2 PA LF 5 Replace the memory slot cover over the memory slot aligning the back side of the cover first
91. problems 107 Other problems 108 Solving computer problems 89 Troubleshooting charts Error codes or messages Note In the charts x can be any character Problem Action 006 Equipment Config uration Error 007 Floppy Disk Con troller Error Restart the computer If the problem persists have the computer serviced 070 Real Time Clock Error 071 CMOS Battery Bad Have the computer serviced 072 CMOS Checksum Error Do as follows 1 Enter the BIOS Setup Utility 2 Load default settings and exit the BIOS Setup Utility If the problem persists have the computer serviced 110 Incorrect password specified system halted Turn off the computer then turn it on again Type in the correct password You cannot access the computer without the correct password If you forget your pass word have the computer serviced 252 VPD checksum error Have the computer serviced The power on password prompt at If the power on password prompt appears a power on password is set Type the correct password and press Enter to use the computer see Entering a password on page 77 If you still have a problem have the computer serviced The hard disk password prompt sa If the hard disk password prompt appears a hard disk password is set Type the correct password and press Enter to use the computer see Entering a password on page
92. pter to the computer 2 Replace the battery pack with a fully charged one then press Fn The LCD is blank after resuming Check if an external monitor was connected before the computer entered standby mode Do not disconnect the external monitor while the computer is in hibernation mode If no external monitor is attached when the computer resumes the LCD remains blank and output is not displayed This restriction does not depend on the resolution value Your computer does not enter standby or hibernation mode Check if the standby or hibernation options are set in the Power Management Properties window Fn F2 Make sure the hibernation file is created See Sleep Manager on page 31 Note If a communication program is running you cannot enter hibernation mode To enter hibernation mode stop the communication program and then remove the PC Card or turn off power to the PC Card slot using the Control Panel Solving computer problems 95 Troubleshooting charts Problem When creating a hibernation file Sleep Manager gives off a Not Enough Space for Allocation message Action Sleep Manager needs enough contiguous hard disk drive space to create and manage the hibernation file Make sure the hard disk drive space is sufficient for Sleep Manager s require ments This can be viewed from the Sleep Manager main screen If there are still problems there might not be enough contiguou
93. r See Using the PC Doctor program on page 109 for instructions on how to use the program If a beep sounds a message appears or a function related problem occurs 1 Find your symptom in the Troubleshooting Charts and try solving the problem See Troubleshooting charts on page 89 2 If you can t solve the problem note the error code and have the com puter serviced See Getting service on page 113 If you accidentally lose or damage software in your computer Recover it by using the ThinkPad Software Selections CD or the Recovery CD See Recovering lost or damaged software on page 109 88 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Troubleshooting charts If your computer has an error it often displays a message or an error code or a beep sounds when you power it on Go through the charts and look for your problem If you find the problem go to the page indicated and do the specified action Troubleshooting Chart Page Error codes or screen messages 90 No error codes or screen messages 92 Input problems 93 Standby or hibernation problems 95 LCD problems 97 Indicator problems 98 Battery problems 98 CD ROM drive problems 99 Audio problems 100 Universal serial bus USB problems 100 Modem problems 101 PC Card problems 102 Printer problems 103 External display problems 104 Other option problems 106 Software
94. r any of your confiden tial proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Production Status Each IBM Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s pro duction status IBM s appropriate warranty terms apply Limitation of Liability 132 ThinkPad i Series 1200 1300 User s Reference Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the greater of 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collec tively responsible for UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY
95. r tab Make sure that the ThinkPad display driver is installed If you are not sure that the ThinkPad display driver is installed correctly reinstall it e An appropriate display type is selected 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display 3 Make sure the settings in the Display Properties window are correct 4 Click OK to close the window 104 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Problem The screen is unread able or distorted Action Make sure that e The ThinkPad display driver is installed correctly 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display 3 Select the Settings tab in the Display Properties window 4 Click Advanced then click the Adapter tab Make sure that the ThinkPad display driver is installed If you are not sure that the ThinkPad display driver is installed correctly reinstall it e The display is set correctly 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display 3 Make sure the settings in the Display Properties window are correct 4 Click OK to close the window If the settings are correct run the tests described in the manual supplied with the external monitor If the tests show that the external monitor is OK have the com puter serviced Wrong characters appear on the screen Did
96. r with your computer 17 Distinctive functions of your computer Sleep Manager program Easy Launch buttons Customization Utility This section summarizes these utility programs BIOS Utility Your computer provides a BIOS Utility which allows you to select various setup parameters System Information View information about the computer Basic System Settings Set date and time Startup Configuration Set startup options Onboard Devices Configuration Set device resource settings System Security Set a password Load Default Settings Load the default settings for all parame ters To start the BIOS Setup Utility do as follows 1 Remove any diskette from the external diskette drive and remove any CD from the CD ROM drive then turn off the com puter 2 Turn on the computer 3 While the ThinkPad logo is being displayed the following lines appear Press F1 for IBM BIOS Setup Utility Press F12 to choose temporary device Press F1 The BIOS Utility menu appears 18 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer BIOS Utility System Information Basic System Settings Startup Configuration Onboard Devices Configuration System Security Load Default Settings TV Move highlight bar Select Esc Exit 4 Move to an item you want to change using the up down arrow keys and press Enter A submenu is displayed 5 Change the items you wi
97. refresh settings regardless of what resolution the LCD is set to display Resolution Supported Color Depth 640x480 VGA 256 65 536 and 16 777 216 800x600 SVGA 256 65 536 and 16 777 216 1024x768 XGA 256 65 536 and 16 777 216 available only for models with a 13 3 inch TFT LCD e Display output only on the external monitor External monitor Extending the features of your computer 65 Attaching an external monitor Supported Color Resolution Depth Frame Rate 256 640x480 VGA 65 536 ae Hz 75 Hz 16 777 216 256 800x600 SVGA 65 536 ous Hz 75 Hz 16 777 216 256 1024x768 XGA 65 536 i Hz 70 Hz or 75 16 777 216 available only on select models 256 1280x1024 16 777 216 Notes 1 The resolution and color depth you can set depends on your external monitor 2 If you are using an old external monitor the resolution and color depth might be limited Using the dual display function Windows 98 and Windows 2000 support a function named Multiple Display Support and your computer supports a function named dual display in the Windows environment This function allows the Windows desktop to display output on the LCD CRT display pair You can display different desktop images on each monitor To enable dual display do as follows 1 Attach the computer to an external monitor CRT 2 Click Start 3 Move the cursor to Settings and Control Pa
98. rranty extensions call 1 888 426 4343 For more information on service offerings in the U S only please refer to the following web page http www pc ibm com us infobrf ibserv1 html info 120 ThinkPad i Series 1200 1300 User s Reference Purchasing additional services e In Canada for more information on warranty extensions call 1 800 465 7999 e In other countries contact your IBM reseller or IBM marketing representative Getting service 121 Purchasing additional services 122 ThinkPad i Series 1200 1300 User s Reference Appendix A Features and specifications This appendix describes the features and specifications for the com puter Copyright IBM Corporation 1999 123 Features Features Processor Intel Mobile Celeron processor with on die external cache Memory Base 32MB or 64MB Option 32 64 128MB DIMM Total Max 192 MB Storage devices 2 5 inch hard disk drive Display The color display uses TFT technology or HPA technology Up to 1024 by 768 resolution on the 13 3 inch TFT LCD Up to 800 by 600 resolution on the 12 1 inch TFT HPA LCD or 13 0 inch HPA LCD Up to 1280 by 1024 resolution on the external monitor Brightness control Contrast control available only on HPA models Keyboard 87 key 88 key or 92 key TrackPoint Easy Launch buttons Fn key function Windows keys External diskette drive 124 ThinkPad i Series 1200 1300 User s Reference Featur
99. rt soft Make sure that ware does not recognize e If the PC Card is not a modem an ATA a Flash or an SRAM card you have your PC Card the proper client device driver for the card In Windows the PC Card must have an INF file associated with it e Your PC Card supports PCMCIA Release 2 0 2 01 and 2 10 Refer to the manual that came with your PC Card If your PC Card does not support those releases of PCMCIA you cannot use the PC Card support software Contact your PC Card supplier e Your PC Card is working by following the diagnostic instructions for your PC Card if any The PC Card is recog Make sure that nized by PC Card support software but the Not Ready or Not Configured message is shown e The resources for the PC Card are correctly reserved Refer to Resolving System Resource Conflicts in the Online User s Guide e If the PC Card is not a modem an ATA a Flash or an SRAM card you have the proper client device driver for the card In Windows the PC Card must have an INF file associated with it 102 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Printer problems Problem Action The printer does not work Make sure that e The parallel port is enabled 1 2 3 4 5 6 e The printer is turned on and ready to print e The printer signal cable is connected to the correct connector of your com puter If these items are correct and
100. s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs of alterations made by the user to this equipment or equip Appendix B Product warranties and notices 139 Notices ment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalent Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5 Avis L etiquet
101. s available on the external keyboard by pressing Ctrl Alt F4 94 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Standby or hibernation problems Problem Action The computer enters standby mode automat ically The computer enters standby mode automatically when the processor temperature reaches a certain level This is not a defect Performance degrade when the computer gets hot during use The processor speed might decrease under the following conditions e Use in a hot environment e High powered processing that requires high power consumption This is not a defect The computer enters standby mode imme diately after POST the standby indicator is on Make sure that e The battery pack is charged e The AC Adapter is connected to the computer e The operating temperature is within the acceptable range Refer to Appendix A Features and specifications on page 123 If these items are correct have the computer serviced The computer turns on and immediately turns off The computer does not return from standby mode or the standby lamp stays on and the computer does not work The battery pack power is getting low Connect the AC Adapter to the computer or replace the battery pack with a fully charged one The computer automatically enters standby or hibernation mode when the battery power is exhausted Do one of the following 1 Connect the AC Ada
102. s enabled The Arrow keys can be used as screen scroll function keys The cursor cannot be moved with the Arrow keys Not all application programs support this func tion You enable or disable Scroll Lock mode by pressing the ScrLk key 7 Power on Green The computer is operational This indicator is on when the computer is on 8 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Distinctive functions of your computer Your computer has unique keyboard functions and utility programs for easy configuration This section includes the following topics e Keyboard functions e CD ROM drive e ThinkPad utilities e Online User s Guide Keyboard functions Your computer s keyboard has the following functions e TrackPoint e Fn key e Easy Launch buttons e Numeric keypad TrackPoint The keyboard contains a unique cursor pointing device called the TrackPoint Pointing selecting and dragging all become part of a single process you can perform without moving your fingers from their typing position The TrackPoint consists of a stick on the keyboard and three click buttons below the keyboard Movement of the pointer on the screen is controlled by the amount of pressure you apply to the nonslip cap on the stick in any direction parallel to the keyboard the stick itself does not move The speed at which the pointer moves corresponds to the pressure you apply to the stick The function of the cli
103. s free space to create the hibernation file Use a disk defragementation utility to solve the problem Note Sleep Manager is available only in Windows 98 96 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts LCD problems Problem Action The screen is unread able or distorted Make sure that the ThinkPad display driver is installed correctly 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display 3 Select the Settings tab in the Display Properties window 4 Click Advanced then click the Adapter tab Make sure that the display driver information is correct Incorrect characters appear on the screen Did you install the operating system or application program with the correct proce dure If they are installed and configured correctly have the computer serviced The screen stays on even after you power off the computer Missing discolored or bright dots appear on the screen everytime you power on your com puter TFT model Push and hold the power switch for about five seconds then release it to turn off your computer Turn it on again This is a characteristic of TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time Solving computer problems 97 Troubleshooting charts Indicat
104. s turned on and a compact disc is in the CD ROM drive e The CD ROM tray is firmly closed e The device drivers are correctly installed You hear a noise from The CD ROM drive cover might be bent Have the computer serviced the CD ROM when the disc is spinning The CD ROM tray does Insert a pin into the CD ROM emergency eject hole and eject the CD ROM tray not open even if you press the CD ROM drive eject button The compact disc Make sure that Pannoe De TEE e The compact disc is not dirty If it is clean it with a CD ROM cleaner kit e The compact disc is not defective If it is try another compact disc e The compact disc is placed in the tray with the label side up e The compact disc format conforms with one of the following Music CD CD ROM or CD ROM XA Multisession photo CD Video CD Solving computer problems 99 Troubleshooting charts Audio Problems Problem Action General problems Problems may be due to such factors as e The audio volume control is not adjusted to the desired level Press Fn PgUp and Fn PgDn to increase and decrease the volume respec tively e The audio volume in Windows is muted or not adjusted to the desired level Press Fn Backspace to turn sounds off and on e The audio cable configuration is not correct for your application e The audio cable is defective e The audio equipment is defective Universal Serial Bus USB problems
105. service and support Customer service and support Purchasing an IBM PC hardware product entitles you to receive support and services during the limited warranty period If you need additional support and services a wide variety of extended solutions that addresses most needs are available for purchase Online support services You can contact us on the Internet for answers to your technical support questions If you link to our support home page you can search for technical tips download update drivers and find out about many other things You can visit the site at the following URL http www pc ibm com thinkpad Personalized web based site PC support provides PC users easy access to online support including personalized IBM web site tai lored to their machine type computing environment and individual interests such as business applications or games Customers profile once with IBM and are thereafter greeted by name and presented targeted information selected specifically to meet their particular needs For example a corporate ThinkPad user might receive infor mation on Microsoft Windows NT and remote connectivity IBM cus tomers can also elect to receive proactive e mail alerting them to time saving hints and tips and product specific update such as modem speed and BIOS files Interactive web based forums are monitored around the clock by IBM specialists complementing its support on all the major internet service providers You c
106. sh to change To change the value of an item use the left right arrow keys 6 Press Esc to exit from the submenu 7 Press Ese from the main menu and press Enter to save your changes and exit from the BIOS Setup Utility menu Your computer restarts Note If you would like to discard your changes select No and press Enter System Information Selecting the System Information item and pressing Enter displays the following System Information submenu Getting familiar with your computer 19 Distinctive functions of your computer System Information Page 1 1 CPU Type amp Speed Pentium R III 500 MHz Diskette Drive A 1 44MB 3 5 inch USB Hard Disk Drive 5729 MB HDD Serial Number XXXXXX System with CD ROM Attached System BIOS Version VA 00Q VGA BIOS Version UUID Esc Exit Note The items found in the screen above are for your reference only Please refer to your computer s System Information screen for the correct data The System Information submenu includes the following CPU Type and Speed shows the type and speed in Megahertz of the processor Diskette Drive A shows information on the diskette drive Hard Disk Drive shows the capacity of the hard disk drive HDD Serial Number shows the serial number of the hard disk drive
107. skette drive location 5 diskette standards 125 display 124 changing output location 63 modes 65 drive in use lamp 8 dual display 66 E Easy Launch buttons location 3 EasyServ 118 enhanced PC support line 119 error codes 90 error messages 90 external keyboard attaching 58 external keypad attaching 58 external monitor attaching 62 location 4 problems 104 setting 83 external mouse attaching 58 145 external input device connector location 4 F facsimile assistance 116 FAQ 82 features 124 FireWire connector location 4 Fn key location 3 Fn key functions 12 Frequently Asked Questions 82 G getting service 116 H handling the computer 40 hard disk drive 56 installing 57 removing 56 replacing 56 upgrading 56 hard disk drive location 5 hard disk password 74 hard disk screw location 6 hardware specifications 126 headphone jack location 4 hibernation mode problems 95 hints 87 hot keys 12 identification numbers 114 indicator location 2 information where to get 43 input problems 93 installing 70 International Warranty Service 118 146 ThinkPad i Series 1200 1300 User s Reference K key combinations 12 keyboard specifications 124 L LCD display modes 65 latch location 2 problems 97 switching output location 63 limitations 87 line in jack location 5 list of options 114 location 2 lock 80 magnifying glass 50 mechanical lock 80 memory 52 calculating 54 installing 52 r
108. skettes 125 standby lamp 8 standby status location 7 startup sequence changing 21 status indicators 7 status indicators location 2 T technical support 116 web 116 telephone assistance 117 temperature machine specifications 126 ThinkPad Software Selections CD using 109 tips 87 TrackPoint 9 changing button assignments 50 changing cap 11 customizing 46 Index 147 TrackPoint continued disabling 61 location 2 magnifying glass 50 press to select 47 scrolling 49 sensitivity 46 tips on using 10 using 9 TrackPoint setting 83 troubleshooting audio problems 100 battery problems 98 CD ROM problems 99 charts 89 error codes 90 error messages 90 external monitor problems 104 guide 88 hibernation problems 95 indicator problems 98 input problems 93 LCD problems 97 LED problems 98 modem problems 101 no error codes 92 no error messages 92 option problems 106 other problems 108 PC Card problems 102 printer problems 103 software problems 107 standby problems 95 USB problems 100 U USB location 5 problems 100 V volume decrease 13 increase 13 148 ThinkPad i Series 1200 1300 User s Reference volume continued turning off 13 W warranty extensions and upgrades 120 product 129 service international 118 Web site 38
109. t or damaged software applica Selections CD ware Selections CD for general tion information The CD ROM also contains online help for detailed instructions You need to recover your entire Use the Recovery CD See Using the Recovery CD on hard disk page 110 for general information Using the PC Doctor program The PC Doctor program allows you to run diagnostics tests on your computer You have the option to run test sets or individual tests To run PC Doctor do as follows 1 Click Start 2 Move the cursor to Programs PC Doctor then click PC Doctor for Windows 3 Follow the instructions on the screen Using the ThinkPad Software Selections CD The ThinkPad Software Selections CD is provided for your installa tion convenience If you need to reinstall a software application or a hardware device driver put the ThinkPad Software Selections CD in your CD ROM drive The menu of the features appears automat ically Solving computer problems 109 Recovering lost or damaged software Your Software Selections CD contains telephone numbers for some software vendors These vendors can help you with questions about their software See the CD for details The following features are included Welcome This main page describes the Software Selections CD and its features Install Software Use this page to do the following Reinstall a software application Reinstall hardware device drivers U
110. te dus minist re l Industrie Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme certaines normes de protection d exploitation et de s curit des r seaux de t l communications Le Minist re n assure toutefois pas que le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qui l est permis de le raccorder aux installations de l entreprise locale de t l communication Le mat riel doit galement tre install en suivant une m thode accept e de raccordement Dans certains cas les fils int rieurs de l entreprise utilis s pour un service individuel ligne unique peuvent tre prolong s au moyen d un dispositif homologu de raccordement cordon prolongateur t l phonique interne L abonn ne doit pas oublier qu il est possibile que la conformit aux conditions nonc es ci dessus n empechent pas la d gradation du service dans certaines situations Actuellement les entreprises de t l communication ne permettent pas que l on raccorde leur mat riel des jacks d abonn sauf dans les cas pr cis pr vus par les tarifs paticuliers de ces entreprises 140 ThinkPad i Series 1200 1300 User s Reference Notices Les r parations de mat riel homologu doivent tre effectu es par un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demader l utilisat
111. tement This equipment does not exceed Class B limits per radio noise emis sions for digital apparatus set out in the Radio Interference Regu lation of the Canadian Department of Communications 136 ThinkPad i Series 1200 1300 User s Reference Notices Avis de conformit aux normes du minist re des Communications du Canada Cet quipement ne depase pas les limites de Classe B d mission de bruits radio lectriques pour les appareils num riques telles que prescrites par le R glement sur le brouillage radio lectrique tabili par le minister des Communications du Canada European Community Directive conformance statement This product is in conformity with the protection requirements of EC Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility A declaration of Conformity with the requirements of the Directive has been signed by IBM United Kingdom Limited PO BOX 30 Spango Valley Greenock Scotland PA160AH This product satisfies the Class B limits of EN 55022 Telecommunication notice Federal Communications Communication FCC and Telephone Company Requirements Part 68 of the FCC Rules 1 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on
112. ter displays the following System Security submenu System Security Page 1 1 Setup Password None Power On Password None Hard Disk Password None TV Move highlight bar lt gt Change setting F1 Help This submenu is used to set the power on password setup pass word and hard disk password Refer to Using passwords on page 74 for details Load Default Settings Selecting this item displays the following dialog box Do you want to load default settings Yes No To load factory default settings for all the parameters in the BIOS Utility select Yes and press Enter Otherwise select No and press Enter CAUTION Selecting Yes will erase all your changes Getting familiar with your computer 25 Distinctive functions of your computer Notebook Manager The Notebook Manager allows you to set passwords the startup sequence of drives and power management settings It also shows the current hardware configuration Note Display related Fn key functions are disabled when you access the Notebook Manager To start the Notebook Manager program do as follows 1 Click Start 2 Move the cursor to Programs Notebook Manager then click Notebook Manager The Notebook Manager program consists of the following pages e Information Viewer e POST
113. tes For example 640 KB system memory 64512 extended memory 65152 KB Removing a DIMM If you need to remove a DIMM follow these steps 54 ThinkPad i Series 1200 1300 User s Reference Increasing memory 1 Power off the computer an disconnect the AC Adapter and all cables from the computer 2 Close the LCD turn the computer over and then remove the battery pack 3 Loosen the screw and remove the memory slot cover 4 Press out on the latches on both edges of the socket at the same time 5 Remove the DIMM Be sure to save the DIMM for future use 6 Replace the memory slot cover then tighten the screws 7 Replace the battery pack 8 Turn the computer over again then connect the AC Adapter and all the cables you disconnected Note Base memory 32 MB or 64 MB is internal and cannot be upgraded Extending the features of your computer 55 Upgrading the hard disk drive Upgrading the hard disk drive You can increase the storage capacity of your computer by replacing the original built in hard disk drive with an optional one You can purchase the option from your IBM reseller or IBM marketing repre sentative Note Replace the hard disk drive only if you upgrade it or have it repaired You should not replace it often Attention Do not drop or apply any shock to the hard disk drive The drive is sensitive to physical shock Incorrect handling can cause damage and permanent loss of data on the h
114. th in GSA ADP Schedule Contract with IBM Corp Thank you for choosing an IBM ThinkPad i Series 1200 1300 computer We at IBM have developed this ThinkPad computer to meet both your technical requirements and your high expec tations To help us continue to build products that address your mobile computing needs please take a moment to complete the ThinkPad Registration Copyright IBM Corporation 1999 iii Functional highlights Slim and compact design with core technology The slim and compact design of the ThinkPad i Series 1200 1300 brings ease of use and portability to your computing needs High speed processor The Intel high speed processor enables high speed data processing and provides advanced per formance Large capacity hard disk drive The large capacity hard disk drive can respond to a wide variety of your business demands Large color LCD The large TFT thin film transistor or HPA high performance addressing display provides clear and bril liant text and graphics Nickel metal hydride battery pack The large capacity battery pack extends the operating time of your computer further enhancing its portability Audio with 3D Stereo Sound Your computer is equipped with internal audio record and playback capabilities including 3D audio from two speakers When you enable the 3D stereo feature sounds will appear to be generated all around you The audio feature supports the following e Wave audio recor
115. the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your computer you should be sure to follow the installation instructions for your fax software package 2 The built in modem is built into the ThinkPad computer It com plies with Part 68 of the FCC Rules A label is affixed to the bottom of the computer that contains among other things the FCC registration number USOC and Ringer Equivalency Number REN for this equipment If these numbers are requested look at the label and provide this information to your telephone company Appendix B Product warranties and notices 137 Notices 8 The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called IN most but not all areas the sum of the RENS of all devices should not exceed five 5 0 To be certain of the number of devices you may connect to you line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area 4 If the built in modem causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But
116. there is a check mark v in the Wait for dial tone before dialing box click and remove it 5 Click Advanced 6 If there is a check mark V in the Use error control box click and remove it 7 Add a check mark V to the Use flow control box by clicking on the box and make sure that Hardware RTS CTS is selected 8 Click OK to close the window 9 Click OK and return to the Modem Properties window 10 Click Dialing Properties and fill in all boxes and click either Tone dialing or Pulse dialing Note Most telephones today use tone dialing where each button produces different tone instead of pulse dialing 11 Click OK 12 Click Close to close the window 13 Close all active windows Run your modem application again a Solving computer problems 101 Troubleshooting charts PC Card problems Problem Action The PC Card shows Make sure that Ready but it does not e The system resources reserved for the PC Card do not conflict with other work correctly system devices e Refer to Resolving System Resource Conflicts in the Online User s Guide e The resources reserved for the PC Card match the settings in the application program e If you are using a network card check the I O port address IRQ level and memory window address A system resource con See Resolving System Resource Conflicts in the Online User s Guide flict occurred when a PC Card was used PC Card suppo
117. ting gt gt button to customize a key yy IBM Lycos Internet Guide Setting gt gt IBM Lycos Search Setting gt gt me Bm Lycos Shopping Setting gt gt IBM Lycos Computers Setting gt gt Options This window shows the current assignments of the Easy Launch buttons and includes instructions on how to use the Easy Launch buttons Customization Utility Easy Launch buttons options When you click the Options button in the Easy Launch buttons Customization Utility window the options window shows the following items IBM Easy Launch buttons Customization Utility Options r Screen M On Screen Display Font r Sound Launch Sound Properties IZ Show icon on taskbar e On Screen Display When enabled the title of an application or a Web site is drawn on the desktop You can customize the color and font 34 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer Note This feature is available for Easy Launch buttons Fn F1 Fn F2 and audio CD playback buttons e Sound When a wave file is defined as the event for an Easy Launch button in Sound Properties the utility plays the wave file Note This feature is available for Easy Launch buttons Fn F1 Fn F2 and audio CD playback buttons e Show icon on taskbar When enabled the Easy Launch buttons icon appears on the taskbar Customizing the Easy Launch butt
118. tionary object Note You are responsible for evaluating selecting and imple menting the locking devices and security features you choose to use IBM makes no comments judgments or warranties about the function quality or performance of locking devices and security features 80 ThinkPad i Series 1200 1300 User s Reference Solving computer problems Copyright IBM Corporation 1999 Frequently asked questions 82 Hints tips and considerations 87 Troubleshooting guide 88 Troubleshooting charts 89 Error codes or messages 90 No error codes or messages 92 Input problems 93 Standby or hibernation problems 95 LCD problems 97 Indicator problems 98 Battery problems 98 CD ROM Problems 99 Audio Problems 100 Universal Serial Bus USB problems 100 Modem problems 101 PC Card problems 102 Printer problems 103 External monitor problems 104 Other option problems 106 Software problems 107 Other problems 108 Recovering lost or damaged software
119. tlet on the wall To avoid shock hazard connect and disconnect cables as shown below when installing moving or opening the covers of this product or attached devices The 3 pin power cord must be used with a properly grounded outlet vii Safety information viii To Connect Turn pei OFF To Disconnect Turn everything OFF A S En T S Attach the signal cables to the receptacles First remove the power cord from the outlet LL a a Remove the signal cables from the receptacles lt p Li Turn the device ON aye gt p T N DANGER Do not disassemble incinerate or short circuit the rechargeable battery pack Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations In the United States call IBM at 1 800 IBM 4333 for information on disposal Safety information DANGER There is a danger of an explosion if the battery is incor rectly replaced The lithium battery IBM P N 02K6502 UL recognized component file no MH12210 contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type Do not 1 throw or immerse it into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordi n
120. tly asked questions If the external monitor you connected does not work properly then the com puter has not recognized the Plug and Play monitor Do as follows 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display The Display Properties window appears Click the Settings tab Click Advanced button Click the Monitor tab O oa A O Make sure that Automatically detect Plug amp Play monitors is checked 7 If the option is checked and your monitor is still not recognized after you restart the computer click the Change button 8 Select the Model and Manufacturer of your monitor 9 Click OK then Close 10 If you are prompted to restart your computer click OK How do I maximize battery life To maximize battery life do the following e Use the battery pack until the charge is completely depleted until the battery status LED flashes e Recharge the battery pack completely before using the battery is fully charged when the AC Adapter is plugged in and the battery status LED is green e For a new battery pack or a battery pack that you have not used recently 1 Use the battery pack until the charge is completely depleted until the battery status LED flashes 2 Recharge the battery pack completely before using the computer on battery power only the battery is fully charged when the AC Adapter is plugged in and the battery status LED is green
121. tup Guide and Chapter 1 of this book before using the computer Chapter 1 Getting familiar with your computer acquaints you with the basic features of your computer M M Chapter 2 Extending the Chapter 3 features of your computer Protecting your computer provides information on installing provides information on using options and using your computer s passwords and using locks high technology features Chapter 4 Solving computer problems describes what to do when you have a computer problem The chapter includes a troubleshooting guide and information on how to recover lost or damaged software Chapter 5 Getting service describes various options of IBM s support and service Appendix A Features and specifications describes the features and specifications associated with your computer including informa tion on power cords Appendix B Product warranties and notices contains the war ranty statements for your computer and notices for this book The book concludes with an index Safety information Safety information Electrical safety notice A DANGER Electrical current from power telephone and communi cation cables is hazardous Reduce the risk of fire and electric shock by always following basic safety precau tions including the following e Do not use your computer in or near water e During electrical storms do not connect the cable to or disconnect it from the telephone ou
122. tware Selections CD e The Recovery CD e ThinkPad Web site or bulletin board For more information about recovering lost or damaged software see Recovering lost or damaged software on page 109 ThinkPad Software Selections CD You can customize your system using this CD It contains all the software applications and hardware device drivers for your computer in Windows It features the ThinkPad Software Selections program To use the ThinkPad Software Selections CD see the Online User s Guide Recovery CD If you accidentally erased your hard disk you can use the Recovery CD to restore the contents of the preinstalled hard disk to what it was at the time of purchase To use the Recovery CD see Using the Recovery CD on page 110 ThinkPad Web site or bulletin board IBM supplies all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site http www pc ibm com thinkpad You can also use the IBM bulletin board service For more information about electronic service and support see Getting service on page 113 38 ThinkPad i Series 1200 1300 User s Reference Replacing the battery pack Replacing the battery pack To replace the battery pack do as follows 1 Power off your computer 2 Disconnect the AC Adapter and cables 3 Close the LCD and turn the computer over 4 Slide and hold the battery pack latch 1 then remove the battery pack 2 5 To install the n
123. ully charged one or change your power source to ac power If you still have a problem push and hold the power switch for about five seconds then release it to turn off the computer Restart the computer The computer does not start from a diskette Make sure that the startup sequence in the BIOS Utility is set so that the com puter starts up from the diskette drive see Startup Configuration on page 21 Performance degrades when the computer gets hot during use The processor speed might decrease under the following conditions e Use in a hot environment e High powered processing that requires high power consumption This is not a defect 108 ThinkPad i Series 1200 1300 User s Reference Recovering lost or damaged software Recovering lost or damaged software This section describes how to recover lost or damaged software The following table shows what is needed to recover your system Problem Tools Provided For More Information You need to diagnose the com Use the PC Doctor program See Using the PC Doctor puter program for general information You need to recover a lost or Use the ThinkPad Software See Using the ThinkPad Soft damaged device driver Selections CD ware Selections CD for general information The CD ROM also contains online help for detailed instructions You need to recover reinstall a Use the ThinkPad Software See Using the ThinkPad Soft los
124. unauthor ized users cannot access your hard disk even if the drive is removed from the computer The hard disk password is required when the computer resumes from hibernation mode Note If an incorrect hard disk password is entered three times the system halts e Other password Some Microsoft operating systems provide special Windows passwords Refer to that system s user s guide for information on how to set change and use these passwords m Do Not Forget Your Password If you forget your setup password you have to take your com puter to an IBM reseller or IBM marketing representative to have the password reset Proof of purchase is required and an addi tional charge might be required for the service Attention If you forget your hard disk password you can no longer access the hard disk The password cannot be reset and you will lose all data and files on the hard disk To use the computer you will need to replace the hard disk This replacement will incur expenses for parts and labor Setting a password To set a password do the following 1 Restart the computer 2 As the ThinkPad logo is being displayed the following lines appear Press F1 for IBM BIOS Setup Utility Press F12 to choose temporary devices Protecting your computer 75 Using passwords Press F1 The BIOS Utility menu appears 4 Select System Security and press Enter The System Security submenu appears Syste
125. uter then pull out the CD ROM tray 3 Fit your CD on the center pivot Firmly press the CD down until you hear it click into place ar r pe F e 4 Push the tray into the computer until it fully closes The way you access the data on the CD depends on what type it is To remove the CD do the following 1 Close the application program that uses the CD 16 ThinkPad i Series 1200 1300 User s Reference Distinctive functions of your computer 2 Push the CD ROM eject button on the side of the computer then pull out the CD ROM tray 3 Lift the CD by its edge while pressing the pivot ALS S 4 Push the tray into the computer until it fully closes Handling CDs CDs are high density media that must be handled with care and kept clean to ensure that data remains readable Keep in mind the fol lowing to maintain reliability Hold the disc by the edges Do not touch the surface of the disc To remove dust or fingerprints wipe the disc from the center to the outside of the disc Wiping the disc in a circular direction can cause loss of data Do not write on the surface Do not store or place the disc in direct sunlight Do not use benzene thinner or other cleaners to clean the disc Use a CD ROM cleaner kit Do not flex or bend the disc ThinkPad utility programs Your ThinkPad computer has the following utility programs for easy configuration BIOS Utility Notebook Manager program Getting familia
126. ve cellular phone on the computer Carrying your computer When carrying your computer follow these instructions to prevent possible damage to your computer and data 1 Remove any media from the external diskette drive or CD ROM drive 2 Turn off all attached devices 3 Turn off the computer and close the LCD 4 Unplug all external cables and cords connected to your com puter 5 Make sure all computer doors and covers are closed 6 Use a quality carrying case that provides adequate cushion and protection Cleaning your computer You should occasionally clean your computer as follows e Use a soft cloth moistened with non alkaline detergent to wipe the exterior of the computer e Don t spray cleaner directly on the display or keyboard e Gently wipe the LCD with a dry soft cloth Extending your battery life The amount of battery power consumed by your computer depends on such conditions as the usage frequency the operating temper ature and the period in storage if unused The following tips can help you to extend the life of your battery e f your battery is brand new and you are charging it for the first time it might not become fully charged due to the characteristics of the chemicals in the cell To maximize performance ensure 42 ThinkPad i Series 1200 1300 User s Reference Handling your ThinkPad computer that all chemicals in the battery are fully activated by cycling the battery fully charge then
127. y equivalent you may return it to your place of purchase and your money will be refunded The replacement may not be new but will be in good working order Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRAN TIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WAR RANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WAR RANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine 130 ThinkPad i Series 1200 1300 User s Reference Unless IBM specifies otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for
128. you install the operating system or application program with the correct proce dure If you did have the external monitor serviced Solving computer problems 105 Troubleshooting charts Other option problems Problem Action An IBM option that you just installed does not work Make sure that e The option is designed for your computer e The option was installed following the instructions supplied with the option or this book Other installed options or cables are not loose e There is no I O address or interrupt level IRQ DMA channel conflict To see the system resource status double click Device Manager from the Control Panel See also Resolving System Resource Conflicts in the Online User s Guide If the test program for the option did not find the problem have the computer and option serviced An IBM option that used to work no longer works Make sure that e The option is securely connected to your computer e If the option came with its own test instructions use those instructions to test the option e There is no system resource conflict see Resolving System Resource Con flicts in the Online User s Guide If these items are correct and the test program did not find the problem have the computer and the option serviced 106 ThinkPad i Series 1200 1300 User s Reference Troubleshooting charts Software problems Problem Action An application do
129. you must use decadic dialling your communi cations program must be set up to record numbers using the fol lowing translation table as this modem does not implement the New Zealand Reverse Dialling standard Number to be dialled 0 1 2 3 4 5 6 7 8 9 Number to program into 0 9 8 7 6 5 4 3 2 1 computer Appendix B Product warranties and notices 143 Notices Note that where DTMF dialling is used the numbers should be entered normally NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE ABOVE CAUSES MAY INCUR A CHARGE FROM TELECOM 144 ThinkPad i Series 1200 1300 User s Reference Index Numerics 1394 connector location 4 A attaching 69 audio CD next track 13 play pause 13 previous track 13 stop eject 13 audio problems 100 battery life extending 42 battery pack latch location 6 location 6 maximizing the battery life 85 replacing 39 battery problems 98 battery status 8 location 7 BIOS Utility 18 Basic System Settings menu 21 Load Default Settings menu 25 Onboard Devices Configuration menu 23 starting 18 Startup Configuration menu 21 System Security menu 25 built in microphone location 3 C caps lock lamp 8 care and maintenance 40 carrying the computer 42 Copyright IBM Corporation 1999 CD ROM inserting 16 problems 99 removing 16 CD ROM drive 2 16 using 16 CD ROM eject button location 2 CD ROM eject hole location 2 changing the startup sequence 21 cleaning the computer 42 D di

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