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IBM DS3200 User's Manual

1. Server 1 I I I i DS3200 SAS cable To DS3200 RAID EXP3000 controller A EXP3000 EXP3000 ae To DS3200 RAID controller B Figure 18 Example of a redundant drive path Chapter 3 Cabling the storage subsystem 27 Overview of steps to connect storage expansion enclosures to a storage subsystem To connect storage expansion enclosures to the storage subsystem complete the following steps 1 Follow the instructions in the Installation User s and Maintenance Guide for your storage expansion enclosure and the Rack Installation Instructions to set up and mount the storage expansion enclosures 2 Select a cabling topology applicable to the number of ESMs in the storage expansion enclosures that you will connect to the DS3200 If you are connecting external storage expansion enclosures to the DS3200 make sure that each storage expansion enclosure contains at least
2. System error LED Figure 35 Front LEDs and controls Power on LED green When this green LED is lit it indicates that the power supply is turned on and is supplying both 5 volt and 12 volt dc power to the DS3200 System locator LED blue This blue LED can be lit by the DS3000 Storage Manager software to aid in visually locating the DS3200 Overtemperature LED amber When this amber LED is lit it indicates that the DS3200 is in an overtemperature condition System error LED amber When this amber LED is lit it indicates that the unit has a fault such as in a power supply controller or hard disk drive Hard disk drive activity LED green Each hard disk drive has an activity LED When this green LED is flashing it indicates drive activity Hard disk drive status LED amber Each hard disk drive has a status LED When this amber LED is lit continuously it indicates a drive failure When it is flashing it indicates that a drive identify or rebuild activity is in progress Controller LEDs This section describes the controller LEDs on the rear of the storage subsystem Service action allowed blue Cache active green Service action required amber SAS link service Battery fault amber Power green action amber SAS link service SAS link up Ethernet speed action amber Ethernet activity SAS link up HO Pound ddd EEA IN OUT
3. expansion enc To cable one single controller DS3200 to one or more single ESM storage One single controller DS3200 and one or more storage expansion enclosures connect them as shown in Figure 19 DS3200 EXP3000 EXP3000 EXP3000 29 Chapter 3 Cabling the storage subsystem and must use one of the dual controller topologies that are described in this section In storage expansion enclosures that are connected to a dual controller storage subsystem you must install the optional second ESM to support Figure 19 One single controller DS3200 and multiple single ESM storage expansion dual redundant drive paths enclosures Note RAID controller B RAID controller A To cable one dual control
4. Figure 36 Controller LEDs Chapter 4 Operating the storage subsystem 53 If the optional SAS host port adapter is installed in the RAID controller the host port adapter contains two additional SAS host connectors with LEDs SAS link up SAS link service action SAS link service action SAS link up si To IN IN Figure 37 Host port adapter LEDs SAS link service action amber When this LED is lit it indicates a problem with the SAS link that requires service action The normal condition of this LED is off SAS link up green When this LED is lit it indicates that the link is established between the controller and a host When this LED is flashing it indicates activity on the link When this LED is off no link is established Battery fault amber When this LED is lit it indicates that the battery fails to hold a charge and should be replaced The normal condition of this LED is off Cache active green When this LED is lit it indicates that data is in the memory cache When this LED is off caching is turned off no data is in the memory cache Service action allowed OK to remove blue When this LED is lit it indicates that it is safe to remove the controller from the DS3200 no activity is taking place and no data remains in the memory cache The normal condition of this LED is off Service action required fault amber When this LED is lit
5. Chapter 5 Replacing components 71 15 16 Verify the state of the LEDs on the newly inserted controller See Controller LEDs on page 53 You can also use the DS3000 Storage Manager Subsystem Management window to identify any new faults Do any storage subsystems have a fault Needs Attention status e Yes Click Recovery Guru in the Subsystem Management window toolbar and complete the recovery procedure If the problem remains contact your IBM technical support representative e No Go to step 16 Use the DS3000 Storage Manager software to print a new storage subsystem profile Working with hot swap hard disk drives This section explains how you can increase the storage subsystem capacity by adding more hard disk drives or by replacing existing drives with ones that have a larger capacity Before you begin complete the following tasks e Read the safety information that begins on page xiland Handling static sensitive devices on page 19 e Make sure that the current system configuration is working correctly e Back up all important data before you make changes to data storage devices Before you install or remove drives review the following information e Filler panels A storage subsystem without a full set of drives 12 contains filler panels in the unused drive bays Before you install new drives you must remove these filler panels Save the filler panels for future use For proper cooling and EMC
6. 119 119 120 120 120 120 120 121 Contents V Vi System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Figures Example of DS3200 serial number label product name and machine type and model number locations a DS3200 hot swap drive bays and bezels Bezel left side Bezel right side P Rear view single controller model Rear view dual controller model Shown with optional SAS host port adapters installed Power supply unit components for DS3200 Airflow through the storage subsystem Battery unit DS3200 dimensions DS3200 airflow Example of cold aisle hot aisle rack configuration Single controller DS3200 storage subsystem ports and controller Dual controller DS3200 storage subsystem ports and controllers with an optional host port adapter SE ees Mini SAS cable Connecting a mini SAS cable Removing a mini SAS cable Example of a redundant drive path One single controller DS3200 and multiple single ESM storage expansion enclosures One dual controller DS3200 and one storage expansion enclosure One dual controller DS3200 and two storage expansion enclosures One dual controller DS3200 and three storage expansion enclosures Ethernet port locations on a dual controller DS3200 Host agent in band managed storage subsystems Direct out of band managed storage subsystems Single controller direct at
7. Attention You must resolve Recovery Guru errors or problems before you upgrade firmware Save the storage subsystem profile before you perform any controller or ESM firmware upgrades Save the storage subsystem profile and all cfg files to a server disk that will remain accessible in the event of a DS3200 storage configuration failure Copyright IBM Corp 2006 2009 45 4 Use the Storage Subsystem Profile or DS3000 Profile to make sure that the following functions are enabled For all DS3000 models enable Media Scan both at the controller level and at the LUN level For all DS3000 models enable the read write cache In addition use the Storage Subsystem Profile to make sure that cache is matched between the controllers Hardware inspection In addition to the Health Check process regular hardware inspection and maintenance helps to support the optimal performance of the DS3200 storage configuration Periodically inspect the components of the DS3200 storage configuration For best results follow these guidelines e Maintain an up to date storage subsystem profile for the DS3200 storage configuration Save the profile to a server disk that will remain accessible in case of a DS3200 storage configuration failure Do not save the profile only to a LUN in the DS3200 storage subsystem e Develop a change management plan The plan should include schedules for updating subsystem firmware and server host software Note
8. Indonesia Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 39M5130 Denmark 39M5144 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 39M5151 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tobago United Arab Emirates Dubai United Kingdom Yemen Zambia Zimbabwe 39M5158 Liechtenstein Switzerland Chapter 7 Parts listing DS3200 storage subsystem 107 T
9. Turning on the storage subsystem on page 46 Performing an emergency shutdown Attention Emergency situations might include fire flood extreme weather conditions or other hazardous circumstances If a power outage or emergency situation occurs always turn off all power switches on all computing equipment This helps to safeguard your equipment from potential damage due to electrical surges when power is restored If the storage subsystem loses power unexpectedly it might be due to a hardware failure in the power system or in the midplane To shut down the system during an emergency complete the following steps 1 If you have time stop all I O activity to the storage subsystem by shutting down the host or disconnecting the storage subsystem logical drives through the host 2 Check the LEDs Make note of any amber LEDs that are lit so that you can correct the problem when you turn on the power again 3 Turn off all power supply switches starting with the DS3200 storage subsystem first and followed by the storage expansion enclosures Then disconnect the power cables from the storage subsystem Restoring power after an unexpected shutdown To restore power to the storage subsystem in a configuration after an unplanned shutdown complete the following steps DANGER Never turn on any equipment when there is evidence of fire water or structural damage 1 After the emergency situation is over or power is restore
10. 2 Make sure that the second controller has the same DIMM size and options such as a host port adapter as controller A 3 Install new dual controller NVSRAM on controller A See Downloading controller or NVSRAM in the System Storage DS3000 Storage Manager Installation and Support Guide for information about how to download the NVSRAM software Note Obtain the latest dual controller NVSRAM software from http www ibm com servers storage support disk 64 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 4 Start the command line interface then enter the following command to change controller A from simplex single controller mode to duplex dual controller mode Smcli ctIr_A_IP_address c set storageSubsystem redundancyMode duplex 5 Shut down the storage subsystem and then start it again see Turning on the storage subsystem on page 46 If controller A was successfully converted to duplex mode the subsystem reports an alternate controller missing error message If the error message is not reported reinstall the new dual controller NVSRAM on controller A and repeat steps 4 through 5 6 Unpack the new controller Save all packing materials in case you have to return a controller 7 If controller A contains an optional SAS host port adapter install an identical optional SAS host port adapter in the new controller See Installing an optional SAS host port adapte
11. 4 Using the information provided in DS3200 storage subsystem drive cabling n page 28 use SAS cables to create a redundant drive channel path from the DS3200 RAID controllers to the EXP3000 ESMs Connecting secondary interface cables This section applies to direct out of band management configurations only If your configuration uses host agent in band management skip this section Use the Ethernet management port on the rear of the storage subsystem to connect the controllers for direct management of the storage subsystems see Direct out of band management method on page 36 Chapter 3 Cabling the storage subsystem 33 Important 1 To minimize security risks do not connect the DS3200 to a public LAN or public subnet Use a local private network for the DS3200 and the management station Ethernet connectors 2 For proper EMI shielding always use quality braided and shielded serial cables 34 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Connect an Ethernet cable from the management station to the Ethernet connector on controller A on the rear of the storage subsystem For a dual controller storage subsystem you can connect a second Ethernet cable from the management station to the Ethernet connector on controller B Figure 23 shows the locations of the Ethernet management connectors on the DS3200 storage subsystem Controller A Ethernet connector Controller B Ethe
12. 6 Repeat steps g through 5 for additional drives 74 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Installing a hard disk drive Except during the DS3200 storage subsystem initial power on you can add hard disk drives while the storage subsystem is turned on and running To install hot swap hard disk drives in the storage subsystem complete the following steps Attention After you remove a drive wait 70 seconds to allow the drive to spin down before you replace or reseat the drive Failure to do so might cause unpredictable results Note The hard disk drive comes with a tray already attached Do not attempt to detach the drive from the tray Tray handle Figure 47 Installing and removing a hard disk drive iL O MND Read the safety information that begins on page xi and Best practices guidelines on page 6 Read the documentation that comes with the hard disk drive Remove the filler panel from the bay in which you will install the drive Save the filler panel for later use Unpack the new drive Save all packing material in case you have to return the drive Press the latch on the right end of the drive tray handle to release it Pull out the tray handle to the open position Gently slide the drive all the way into the empty bay until the drive stops Push the tray handle into the closed latched position If you are installing additional drives wait 30 sec
13. Attach a SAS cable to each HBA Continue to Connecting hosts to the DS3200 to connect the other end of each cable to a controller Connecting hosts to the DS3200 The DS3200 can support up to fourteen hosts when attached to the SAS Connectivity Module for IBM BladeCenter and up to three hosts in a direct attached host environment The number of supported hosts depends on the number of host ports installed on the DS3200 RAID controller To protect against the loss of any one path from the host servers to the DS3200 storage subsystem use redundant host connections Note In a single controller storage subsystem the use of redundant host connections is possible only when the optional SAS host port adapter is installed in the controller This provides path failover but limits the number of redundant host connections to one Chapter 3 Cabling the storage subsystem 37 To connect a SAS host bus adapter HBA to the DS3200 storage subsystem complete the following steps 1 Connect a SAS cable from the DS3200 RAID controller host port to the SAS HBA that is in the host Figure 13 on page 23 shows the location of the DS3200 host ports 2 Create a redundant host connection e If the DS3200 is a single controller storage subsystem connect a SAS cable from the second SAS HBA to another host port on the DS3200 RAID controller You can create a maximum of one redundant host connection to a single controller DS3200 e If the DS3200 is
14. Locate the RAID controller that contains the failed battery unit see Controller LEDs on page 53 Attention Before you remove a controller in a single controller DS3200 shut down the DS3200 to avoid data loss see Turning off the storage subsystem on page 55 Chapter 5 Replacing components 87 4 Remove the controller from the chassis Handle Guide pin Notch Figure 49 Removing and replacing a controller a On the left side of the controller press the orange release tab to the right just enough to release the handle then rotate the handle upward b Slowly pull the handle away from the chassis to remove the controller from the bay as shown in Figure 49 c Place the controller on a level surface 5 Remove the failed battery unit from the RAID controller Battery connector Memory cache battery Captive fastener Figure 50 Removing a battery unit from the controller a Turn the blue captive fastener counterclockwise until the battery can move in the direction that is indicated by the arrow b Slide the battery unit out of the controller in the direction that is indicated by the arrow c Dispose of the battery as required by local ordinances or regulations For more information see the IBM Systems Environmental Notices and User s Guide on the IBM Support DVD 6 Unpack the new battery unit Set the new battery unit on a dry level surface Save all packing materials in case you have to ret
15. MB DIMM no SAS host port expansion adapter 39R6508 10 For dual controller DS3200 storage subsystem SAS RAID controller replacement with SAS host port expansion adapter and 512 MB DIMM 39R6500 10 For single controller DS3200 storage subsystem SAS RAID controller replacement with 512 MB DIMM no SAS host port expansion adapter 44W2172 10 For single controller DS3200 storage subsystem SAS RAID controller replacement with SAS host port expansion adapter and 512 MB DIMM DIMM 1 GB cache memory 44W2169 39R6518 Battery 39R6520 IBM 1 meter mini SAS cable 39R6530 IBM 3 meter mini SAS cable 39R6532 Service cable 13N1932 Power cord rack jumper 2 8 meter 39M5377 Miscellaneous hardware kit 39R6551 Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded receptacle IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA 106 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15
16. The hardware addresses are based on the enclosure ID setting on the controller and on the physical locations of the drives in the storage subsystem There are no serviceable parts in a drive assembly If it fails it must be replaced in its entirety drive bezel and tray When you replace a drive be sure to order and install the correct drive Using a nonsupported drive causes the drive to be locked out by the DS3200 controller firmware 8 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Controllers Attention 1 After you remove a drive from a bay wait 70 seconds to allow the drive to spin down before you replace or reseat the drive Failure to do so might cause unpredictable results 2 Never hot swap a drive when its associated green activity LED is flashing or its associated amber fault LED is flashing Hot swap a drive only when its associated amber fault LED is lit continuously or when the drive is inactive and its associated green activity LED is not flashing Note If the hard disk drive that you want to remove is not in a failed or bypass state always use the Storage Manager software either to place the drive in a failed state or to place the array that is associated with the drive or drives in an offline state before you remove the drive from the enclosure The DS3200 has one or two hot swappable and redundant RAID controllers The controllers are at the rear of the storage subsy
17. for the location of the cache active LED ona RAID controller Controller cache battery The battery in each controller provides backup power to maintain any cached data that was not written to disks in the event of a power loss The battery ina controller can provide power to the data cache in the controller for up to 3 days A CAUTION The battery is a lithium ion battery To avoid possible explosion do not burn Exchange only with the IBM approved part Recycle or discard the battery as instructed by local regulations In the United States IBM has a process for the collection of this battery For information call 1 800 426 4333 Have the IBM part number for the battery unit available when you call C007 Replace a battery in the DS3200 when it is identified as failing by the DS3000 Storage Manager Subsystem Management window or when the battery fault LED on the RAID controller is lit See Controller LEDs on page 53 for the location of the battery fault LED If the DS3200 has two RAID controllers replace only the battery that is indicated as failed in the DS3000 Storage Manager Subsystem Management window You do not have to replace the batteries in both controllers if only one battery has failed The controller performs a learn cycle test every thirteen weeks During the learn cycle test the controller cache battery is discharged and then recharged to determine the full charge capacity of the battery pack and to exten
18. 6 a Wait 60 seconds before you proceed to allow any residual charge to drain from the controller b Open the retaining clip on each end of the DIMM connector c Lift the DIMM out of the connector If the DIMM is functional not failed place the DIMM in a static protective package until you are ready to install it If you are removing the DIMM as part of replacing a controller return to step 12b on page 68 Otherwise continue to Installing the DIMM to install the new or replacement DIMM Installing the DIMM With the controller removed from the chassis and the battery removed from the controller complete the following steps to install the DIMM in the controller 1 Make sure that at least 60 seconds has elapsed since you removed the battery from the controller Open the retaining clip on each end of the DIMM connector Touch the static protective package that contains the DIMM to any unpainted metal surface on the DS3200 Then remove the DIMM from the package Figure 55 Installing the DIMM in the controller a Turn the DIMM so that the DIMM keys align correctly with the slot Match the angle of the DIMM with the angle of the connector Firmly press the DIMM into the connector The retaining clips snap into the locked position when the DIMM is firmly seated in the connector If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips r
19. Changes are made periodically to the IBM Web site Procedures for locating firmware and documentation might vary slightly from what is described in this document The DS3200 comes with a limited warranty For more information about the terms of your warranty see the Warranty Information document that comes with the storage subsystem Record information about the DS3200 in Table 8 on page 109 You will need this information if you have to call for service The serial number is on the label in the vertical recess on the left bezel The serial number is also on the left chassis flange and on the rear of the chassis A label that includes the machine type model and serial number is on the top front right chassis corner The following illustration shows the serial number label product name DS3200 and machine type model and serial number label on the front of the DS3200 Note The illustrations in this document might differ slightly from your hardware er Serial number label Ws N Machine type model and serial number label Product name Figure 1 Example of DS3200 serial number label product name and machine type and model number locations 2 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Use Table 9 on page 110 to keep a record of the hard disk drives that are installed in or attached to the DS3200 This information can be helpful when you install additional ha
20. Instructions Instructions for installing the DS3200 in a rack cabinet are provided in the Rack Installation Instructions document Box of ID labels used to label the enclosure IDs on the front of the DS3200 If you ordered additional premium features or entitlements the premium features activation or entitlement kits might also come inside the box Copyright IBM Corp 2006 2009 17 If an item is missing or damaged contact your IBM marketing representative or authorized reseller Instructions for installing the DS3200 in a rack cabinet are provided in the Rack Installation Instructions To connect your DS3200 to other devices use the following options which must be purchased separately IBM IM SAS cable e IBM 3M SAS cable e Host bus adapters HBAs in the hosts Installation overview CAUTION gt 18 kg 39 7 Ib or or 18 32 kg 39 7 70 5 Ib The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 Ib It takes two persons to safely lift this part or unit C009 Attention A fully configured DS3200 weighs up to 30 kg 66 Ib At least two people should lift the DS3200 from the shipping box You might want to open the sides of the shipping box and remove the components from the DS3200 before you lift it from the shipping box to lighten the storage subsystem The following steps summarize the DS3200 installation process 1 Review the preparation recommendations See Pre
21. LEDs are lit and the drive fault LEDs are off Note The drive fault LEDs might flash intermittently while the drives spin up e If the drive activity LED is off the drive might not be installed correctly Remove the drive wait 70 seconds and then reinstall it e If the drive fault LED stays lit or the drive activity LED stays off the new drive might be faulty or might be an uncertified drive Use the DS3000 Storage Manager software for problem determination In the case of an uncertified drive make sure that the drive options or drive FRU part number is correct for the storage subsystem Use the DS3000 Storage Manager software to monitor the status of the new drive and the progress of the data reconstruction Wait for data reconstruction to finish the drive activity LED stops flashing Note The drive activity LED continues to flash after reconstruction is finished if there is I O activity to that drive In that case use the host software to determine whether the data reconstruction is finished Chapter 5 Replacing components 81 9 When reconstruction is finished on the new drive repeat step 5 on page 81 through step 8 on page 81 for each additional drive that you want to install 10 Use the DS3000 Storage Manager software to configure the additional space on the new drives Replacing a power supply AA L003 The power supply unit is a component that includes a 515 watt power supply and two fans The power supp
22. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the users authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 1000
23. Power Power switch connector switch connector Figure 33 Power supply switches and connectors for the DS3200 Depending on the number of storage expansion enclosures in the configuration the storage subsystem might take up to 10 minutes to fully power on While Chapter 4 Operating the storage subsystem 47 each storage enclosure powers on the green and amber LEDs on the front and rear of the storage expansion enclosure turn on and off intermittently The cache battery backup self test might take up to an additional 15 minutes to be completed During this time the LEDs on the front and rear of the storage subsystem might flash intermittently 6 Determine the status of all storage subsystems and components in the configuration by completing the following steps a Check all LEDs on each component in the storage expansion enclosures Make sure that all the LEDs show normal status For more information about LED status for storage expansion enclosures see Checking the LEDs on page 52lor the Installation User s and Maintenance Guide for the storage expansion enclosure b Check all LEDs on each component in the storage subsystem Make sure that all the LEDs show normal status For information about LED status see Chapter 6 Solving problems on page 99 c Open the DS3000 Storage Manager Subsystem Management window and display the status of the storage subsystem 7 Are the LEDs indicating normal operation and is t
24. Turn on the power to the supporting devices for example Ethernet switches and management stations before you turn off power to the storage subsystem b Turn on the storage expansion enclosures before the storage subsystem The controllers might not recognize the correct configuration if the drives are powered on after the storage subsystem For instructions for powering on the storage subsystem see the storage subsystem documentation c Turn on the power to the storage subsystem then restart or turn on the power to the host Turn on the power to each device according to the power on sequence in step To turn on power to the storage subsystem and the storage expansion Chapter 5 Replacing components 79 enclosures turn on the power supply switches on the rear of the storage subsystem You must turn on both power supply switches to take advantage of the redundant power supplies 10 Check the green drive activity LEDs and the amber drive fault LEDs above the new drives Make sure that the drive activity LEDs are lit and the drive fault LEDs are off Note The drive fault LEDs might flash intermittently while the drives spin up e If a drive activity LED is off the drive might not be installed correctly Remove the drive wait 70 seconds and then reinstall it e If the drive fault LED stays lit or the drive activity LED stays off the new drive might be faulty See the DS3000 Storage Manager software for problem determinatio
25. a dual controller storage subsystem connect a SAS cable from the second SAS HBA to a host port on the other RAID controller on the DS3200 You can create a maximum of three redundant host connections to a dual controller DS3200 See Direct attached single controller connections and Direct attached dual controller connections on page 40 for illustrations of host connections Direct attached single controller connections The following illustration shows a direct attached SAS connection to a single host HBA Host system with single host adapter A DS3200 Figure 26 Single controller direct attached connection to a single host HBA 38 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide The following illustration shows a direct attached SAS connection to dual HBAs in a single host redundant host connection Host system with dual host adapters DS3200 Figure 27 Single controller direct attached connection to dual HBAs in a single host redundant host connection The following illustration shows a direct attached SAS connection to single HBAs in multiple hosts Host system with single host adapter Host system with single host adapter DS3200 Figu
26. blue plastic tab on the mini SAS connector and gently pull on the tab to release the locking mechanism Blue plastic tab Figure 17 Removing a mini SAS cable 2 As you pull on the tab pull out the connector to remove it from the port Connecting storage expansion enclosures to the DS3200 r Attention Before you power on the storage subsystem it must contain at least four drives If at least four drives are not installed in each attached storage expansion enclosure and in the DS3200 storage subsystem when you power on the DS3200 and its attached storage expansion enclosures your standard storage partition key might be lost and must be regenerated using instructions at http www ibm com storage fasttkeys In addition the resulting insufficient load to the enclosure power supplies might cause them to intermittently appear to have failed falsely indicating that the power supplies are bad All drives in the DS3200 storage subsystem and the connected storage expansion enclosure or enclosures must contain no prior configuration data In the initial installation of the DS3200 you can add only new storage expansion enclosures to the DS3200 storage subsystem This means that there must be no existing configuration information about the storage expansion enclosures that you want to install Note In this document EXP3000 storage expansion enclosures are used as examples in text and illustrations If the storage expan
27. comes installed in a drive tray Do not attempt to detach the drive from the tray 1 Use Table 9 on page 110 to record the location and identify the hard disk drives Record this information so that you can replace the hard disk drives in the same bays from which you removed them 2 Read the safety information that begins on page xiland Best practices guidelines on page 6 Attention Never remove a hard disk drive when its green activity LED is flashing Remove a drive only when its amber status LED is lit not flashing when the drive is inactive activity LED is off or when the DS3200 is turned off 3 Remove the hard disk drive Tray handle Figure 46 Removing a drive a Press the latch on the right end of the tray handle to release it b Pull out the tray handle to the open position c Pull the drive approximately 12 mm 0 5 in out of the bay and wait 70 seconds to allow the drive to spin down and the storage subsystem controller to recognize that a drive is removed from the configuration Make sure that there is proper identification such as a label on the hard disk drive then gently slide the drive completely out of the DS3200 If the drive has failed indicate that on the label 4 Pull the drive out of the bay as shown in Figure 46 5 Place the drive horizontally on a level surface Attention Handle hard disk drives gently and do not stack them Follow all precautions for static sensitive devices
28. components Replaceable components are of three types e Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation e Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service that is designated for your server e Field replaceable unit FRU FRUs must be installed only by trained service technicians For information about the terms of the warranty and getting service and assistance see the Warranty Information document that comes with the storage subsystem Figure 62 and the following table provide a parts listing for the DS3200 Figure 62 DS3200 storage subsystem parts Copyright IBM Corp 2006 2009 105 Table 6 Parts listing for DS3200 Index Description CRU part number Tier 1 CRU part number Tier 2 FRU part number Chassis and midplane assembly 39R6545 Bezel kit chassis 39R6546 Filler panel hard disk drive 39M4375 Hard disk drive varies 2U rail kit 39R6550 Power supply ac 4202140 Filler panel controller 39R6548 SAS host port adapter 39R6510 Filler panel host port adapter 39R6543 O OIN O O HR oO PM For dual controller DS3200 storage subsystem SAS RAID controller replacement with 512
29. connection to the ac power source Note Protective ground is also known as safety ground or chassis ground e Circuit overloading Power circuits and associated circuit breakers must provide sufficient power and overload protection To prevent possible damage to the unit isolate its power source from large switching loads such as air conditioning motors elevator motors and factory loads e Power failures If a total power failure occurs the unit automatically performs a power on recovery sequence without operator intervention after power is restored Site wiring and power The storage subsystem uses wide ranging redundant power supplies that automatically accommodate voltages to the ac power source The power supplies operate within the range of 90 V ac to 264 V ac at a minimum frequency of 50 Hz and a maximum frequency of 60 Hz The power supplies meet standard voltage requirements for operation both inside the U S A and outside the U S A They use standard industrial wiring with line to neutral or line to line power connections 14 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide The agency ratings for the DS3200 storage subsystem are 6 amps at 100 V ac and 2 5 amps at 240 V ac These are the overall maximum operating currents for this system AC power recovery After normal power is restored after a total ac power failure the storage subsystem performs power on recovery procedures automati
30. controller DS3200 and one or more storage expansion enclosures 1 ee eee 29 Copyright IBM Corp 2006 2009 iii One dual controller DS3200 and one storage expansion enclosure One dual controller DS3200 and two storage expansion enclosures One dual controller DS3200 and three storage expansion enclosures Adding a storage expansion enclosure to a dual controller ee that is running Upgrading a single controller to a dual controller when there is no attached EXP3000 enclosure Upgrading a single controller to a dual controller when there i is one or more EXP3000 enclosures attached to the storage subsystem Connecting secondary interface cables Configuring the storage subsystem Storage subsystem management methods Host agent in band management method Direct out of band management method Installing the storage subsystem configuration Connecting hosts to the DS3200 a Direct attached single controller connections Direct attached dual controller connections Overview of installing an IBM BladeCenter configuration to connect to a DS3200 Installing the BladeCenter configuration Connecting BladeCenter hosts to the DS3200 Cabling the DS3200 power supplies Chapier 4 Operating the storage subsystem Performing the DS3000 Health Check process Hardware inspection Turning on the storage subsystem Installing the DS3000 Storage Manager Client Monitoring status through software Firmware updates Trou
31. dual controller DS3200 and three storage expansion enclosures To cable one dual controller DS3200 and three storage expansion enclosures connect them as shown in Figure 22 DS3200 RAID controller A RAID controller B il 101 0 ooooo 1O wO j 10 w0 ooooo rogo nl Fu we fe DJ O o esse ee he Im o oE IRS lo O ME NOOSOOR EEE SAS cable To DS3200 RAID EXP3000 controller A EXP3000 EXP3000 Ta rs ae Vy o esse e ernen cy Iii res urn Hessen ee ee N a womens NSSOSOOO OOOO O SAS cable To DS3200 RAID controller B Figure 22 One dual controller DS3200 and three storage expansion enclosures Adding a storage expansion enclosure to a dual controller configuration that is running The following procedures provide instructions for adding storage expansion enclosures to a dual controller DS3200 storage subsystem that is running Note Make sure that each storage expansion enclosure has two ESMs be
32. e Make sure that all the storage expansion enclosures in the same channel pair have the same enclosure speed setting Intermittent or Some or all Defective ac power Check the ac power source sporadic power components source or incorrectly Reseat all installed power cords loss to the storage connected power and power supplies If applicable subsystem cable check the power components power supply units or uninterruptible power supply Replace defective power cords Power supply failure Check the fault LED on the power supply If the LED is lit replace the failed component Midplane failure Replace the DS3200 Contact your IBM technical support representative Unable to access Drives Incorrect storage Make sure that the SAS cables drives subsystem ID are undamaged and correctly settings connected Check the storage subsystem ID settings RAID controller Replace one or both RAID failure controllers Contact an IBM technical support representative Drive failure Replace the failed drive or drives Random errors Subsystem Midplane failure Replace the DS3200 Contact your IBM technical support representative 102 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Table 5 Troubleshooting continued Problem indicator Hard disk drive is not visible in the Storage Manager software Component Several components Possible cause Drive failure Possible
33. fault and power LEDs are lit The power switch is turned off or there is an ac power failure Replace the failed power supply or turn on all power supply switches 100 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Table 5 Troubleshooting continued Problem indicator Component Possible cause Possible solutions Amber and green Power supply Power supply failure Replace the failed power supply LEDs are lit fault and power LEDs are lit All amber and All drives Check for and solve one of the following situations green LEDs are slowly flashing activity and fault LEDs are not lit e Storage expansion enclosures are not correctly connected to the DS3200 e DS3200 does not have the correct firmware version All green LEDs are off All components Subsystem power is off Make sure that all storage subsystem power cables are connected and that the power supply switches are on If applicable make sure that the main circuit breakers for the rack are turned on AC power failure Check the main circuit breaker and ac receptacle Power supply failure Replace the power supply Amber LED is flashing Drives fault LED is lit Drive identify is in process No corrective action is needed One or more green LEDs are off Power supplies Power cable is disconnected or switches are turned off Make sure that the po
34. for installation Before you install the DS3200 storage subsystem create a detailed plan of how this unit will be used in your storage configuration The plan should include determining RAID levels failover requirements operating systems that are to be used and total storage capacity requirements To prepare the DS3200 storage subsystem for installation into a rack cabinet complete the following steps iy Prepare the site to meet all area environmental power and site requirements For more information see Specifications on page 13 Move the shipping box that contains the DS3200 to the site CAUTION gt 18 kg 39 7 Ib a 18 32 kg 39 7 70 5 Ib or or The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 Ib It takes two persons to safely lift this part or unit C009 Make sure that you have the correct host software for your operating system The support CD that comes with the DS3200 has the correct IBM DS3000 Storage Manager Version 2 host software The CD also includes the DS3000 storage subsystem controller firmware For the latest controller firmware see http www ibm com servers storage support Read the applicable readme files that are included in the Storage Manager host software or DS3200 controller firmware packages for any updated information about hardware software or firmware products 5 Continue with Required tools and hardware Required tools and hardwa
35. four drives before you power it on In addition make sure that the DS3200 storage subsystem contains at least four drives before you power it on DS3200 storage subsystem drive cabling topologies describes the recommended schemes for cabling storage expansion enclosures with one ESM or two ESMs to the DS3200 and to each other if you are connecting more than one storage expansion enclosure 3 Follow the cabling diagram for your chosen topology 4 If required set unique enclosure IDs for all storage expansion enclosures that are cabled to the DS3200 See the DS3000 Storage Manager Version 2 Installation and Support Guide for information about setting the enclosure ID The DS3200 storage subsystem locates the drives in the storage expansion enclosures after you power on the configuration Always turn on the storage expansion enclosures first and then turn on the DS3200 After you have powered on the configuration use the DS3000 Storage Manager software to check the status of the new drives correct any errors and configure the new drives DS3200 storage subsystem drive cabling topologies This section describes the following preferred cabling topologies for cabling storage expansion enclosures to the DS3200 storage subsystem One single controller DS3200 and one or more storage expansion enclosures One dual controller DS3200 and one storage expansion enclosure on page 30 One dual controller DS3200 and three sto
36. have completed the DS3000 Storage Manager installation Assemble any additional items in preparation for software installation These items might include the following items e HBA device drivers e Controller firmware e IP addresses for RAID controllers for out of band management only e Additional documentation for hosts HBAs and storage expansion enclosures 48 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Before any planned system shutdown or after any system additions removals or modifications including firmware updates logical drive creations storage partitioning definitions hardware changes and so on save the storage subsystem profile as explained in the DS3000 Storage Manager guide for the operating system Save the profile in a location other than the logical drives that are created for the DS3200 Always see the readme file that is included with the DS3200 Storage Subsystem firmware package whether the firmware is accessed by the Web or a CD for any special requirements or restrictions that apply to that firmware version Note Be sure to install the DS3000 Storage Manager event monitoring service to enable continuous monitoring of the status of the storage subsystem For more information about the importance of this information see Monitoring Monitoring status through software Use the DS3000 Storage Manager software to monitor the status of the storage subsystem Run t
37. must be replaced or which type of recovery procedure you must perform In some cases such as when a hard disk drive exceeds its Predictive Failure Analysis PFA threshold the amber LED is not lit Only the DS3000 Storage Manager software can detect the failure Chapter 4 Operating the storage subsystem 49 For example the recovery procedure for a PFA flag impending drive failure on a drive varies depending on the drive status hot spare unassigned RAID level current logical drive status and so on Depending on the circumstances a PFA flag on a drive can indicate a high risk of data loss if the drive is in a RAID 0 volume or a minimal risk if the drive is unassigned Only the DS3000 Storage Manager software can identify the risk level and provide the necessary recovery procedures Note For PFA flags the system error LED and hard disk drive status LEDs are not lit so checking the LEDs will not notify you of the failure even if the risk of data loss is high Recovering from a storage subsystem failure might require you to perform procedures other than replacing the component such as backing up the logical drive The DS3000 Storage Manager software provides these procedures Attention Not following the software recovery procedures can result in data loss In addition always replace a failing component as soon as possible to minimize additional failures that might occur causing loss of data access Firmware updates Att
38. on page 66 The following illustration shows the location of the memory cache DIMM Host adapter or filler panel Battery connector Memory cache battery Captive fastener Figure 51 Memory cache DIMM location Removing the DIMM To remove the DIMM from the controller complete the following steps 1 Read the safety information that begins on page xi and Best practices guidelines on page 6 Chapter 5 Replacing components 89 2 Remove the controller from the chassis Handle Guide pin Notch Figure 52 Removing a controller a On the left side of the controller press the orange release tab to the right just enough to release the handle then rotate the handle upward b Slowly pull the handle away from the chassis to remove the controller from the bay c Place the controller on a level surface 3 Remove the battery from the controller Battery connector Memory cache battery Captive fastener Figure 53 Removing the battery from the controller a Turn the blue captive fastener counterclockwise until the battery can move in the direction that is indicated by the arrow b Slide the battery unit out of the controller in the direction that is indicated by the arrow c Set the battery unit aside 90 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 4 Remove the DIMM from the connector Figure 54 Removing the DIMM from the controller 5
39. on the right side of the page For IBM support telephone numbers see http www ibm com planetwide In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM Taiwan product service a IBM Em HB Hi kes 7X ea VE Bd BR Fa St am A Ut ZH GAL APACER 7 eS HE i 0800 016 888 IBM Taiwan product service contact information IBM Taiwan Corporation 3F No 7 Song Ren Rd Taipei Taiwan Telephone 0800 016 888 114 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Appendix C Notices Trademarks This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have pat
40. power on process In addition to checking for faults you can use the LEDs on the front of the storage subsystem to determine whether the drives are responding to I O transmissions from the host Power supply LEDs This section describes the primary LEDs on the DS3200 power supplies COOCOO nesses reeset mz amp 1 x COCON a HOOOOOOOLS 2 9 IOOOOCOGG DC power LED green OK to remove LED blue Fault LED amber AC power LED green Figure 34 Power supply LEDs DC power LED green When this green LED is lit it indicates that the DS3200 is turned on and is supplying both 5 volt and 12 volt dc power to the DS3200 OK to remove LED blue When this blue LED is lit it indicates that it is safe to remove the power supply unit Fault LED amber When this amber LED is lit it indicates that a power supply or fan has failed or that a redundant power supply is not turned on AC power LED green When this green LED is lit it indicates that the DS3200 is receiving ac power 52 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Front LEDs This section describes the primary LEDs and controls on the front of the DS3200 storage subsystem Hard disk drive activity LED Hard disk drive status LED LY Sym Sue Power on LED 7 Fo System locator LED Overtemperature LED
41. power supplies should turn on automatically If the power supplies restart automatically the controllers will reset and return to normal operation 5 Did the power supplies restart automatically e Yes Go to step 8 on page 60 Chapter 4 Operating the storage subsystem 59 e No Go to step e 6 Turn off both power switches on the DS3200 see Figure 33 on page 47 and then power off all connected storage expansion enclosures Wait 1 minute and then turn on power to all connected storage expansion enclosures While a storage expansion enclosure powers on the LEDs on the front and the rear of the enclosure flash intermittently Depending on your configuration the storage expansion enclosure can take between 20 seconds and several minutes to power on 7 Turn on both power switches on the rear of the DS3200 See Figure 33 on page 47 A storage subsystem can take 10 seconds to power on and up to 15 minutes for the battery self test to be completed During this time the LEDs on the front and the rear of the DS3200 flash intermittently 8 Check the LEDs on the front and rear of the DS3200 storage subsystem and each attached storage expansion enclosure a green LED indicates a normal status an amber LED indicates a hardware fault then check the array status in the Subsystem Management window a Open the Subsystem Management window for the storage array b Click the Summary tab and review the status of the configuration The status i
42. protection each of the 12 bays must always contain either a filler panel or a hot swap hard disk drive e Drives The DS3200 supports 3 Gbps SAS or SATA hard disk drives For optimum performance never insert a drive into the storage subsystem without first confirming the drive firmware level Contact your IBM technical support representative for information about supported drive firmware levels Use of unsupported drives can cause the storage subsystem to fail After you remove a drive wait 70 seconds before you replace or reseat the drive to allow the drive to spin down Failure to do so might cause unpredictable results 72 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide r Attention Before you power on the storage subsystem it must contain at least four drives If at least four drives are not installed in each attached storage expansion enclosure and in the DS3200 storage subsystem when you power on the DS3200 and its attached storage expansion enclosures your standard storage partition key might be lost and you must regenerate it using instructions at http www ibm com storage fasttkeys In addition the resulting insufficient load to the enclosure power supplies might cause them to intermittently appear to have failed falsely indicating that the power supplies are bad All drives in the DS3200 storage subsystem and the connected storage expansion enclosure or enclosures mu
43. step 19 e The fault and ac power LEDs are lit but the dc power LED is off The power supply is faulty Turn off the power switch and contact your IBM technical support representative for a replacement power supply The ac and de power LEDs are lit but the fault LED is off Go to step 20 on page 87 19 Perform the following task or tasks to solve the problem e Make sure that the power switch is turned to the on position e Make sure that there is power at the ac outlet and no circuit breaker has tripped 86 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide e Make sure that the power cord is working and fully seated into the electrical receptacle and the power supply ac connector e Reinstall the power supply unit If these tasks do not solve the problem contact your IBM technical support representative 20 Complete any remaining Recovery Guru procedures if needed 21 Check the status of each component in the storage subsystem 22 Are any amber LEDs lit on any of the components e Yes Click Recovery Guru in the Subsystem Management window toolbar and complete the recovery procedure If a problem is still indicated contact your IBM technical support representative e No Go to step 23 23 Create save and print a new storage subsystem profile Replacing a battery Each RAID controller in the DS3200 Storage Subsystem contains a rechargeable battery that maintains data in the cac
44. to return the failed power supply unit Note The new power supply unit comes with an instruction sheet and label sheet The instruction sheet provides instructions for placing the correct Chapter 5 Replacing components 83 labels on the power supply to mark the LEDs correctly The label sheet contains the peel off labels that you actually place on the power supply 5 Using the information on the instruction sheet place the labels on the power supply to correctly mark the LEDs 6 Turn off the power switch on the new unit 7 Check the fault LED to locate the failed power supply If a fault is detected the amber fault LED is lit 8 Make sure that the service action allowed LED is lit Do not remove the power supply if the LED is off For more information about the service action allowed LED see Service action allowed LED on page 63 84 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide AA DANGER When working on or around the system observe the following precautions Electrical voltage and current from power telephone and communication cables are hazardous To avoid a shock hazard e Connect power to this unit only with the provided power cord Do not use the provided power cord for any other product e Do not open or service any power supply assembly e Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product du
45. 03 for indirect connection to public telecommunication systems in the United Kingdom 118 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures European Community contact IBM Technical Regulations Pascalstr 100 Stuttgart Germany 70569 Telephone 0049 0 711 785 1176 Fax 0049 0 711 785 1283 E mail tjahn de ibm com Taiwanese Class A warning statement ESRAA SP FAW TA Oe gt A JAE I IRSE PAA T fe Pik RAPT A EHRT R HTRR KARKERENHR Ger
46. 3200 Connecting BladeCenter hosts to the DS3200 The dual controller DS3200 comes with one SAS host connector on each controller enabling up to 14 blade servers in one BladeCenter unit to be redundantly connected to the DS3200 To protect against the loss of any one path from the host blade servers to the DS3200 use redundant host connections Figure 31 shows the locations of controllers A and B and the host connectors at the rear of the DS3200 em Controller A Host 1 connector Host 1 connector Controller B HT say oa o o o o NOSSNSO amp Barana Q ON Figure 31 DS3200 controller connectors To connect a SAS expansion card that is installed in a blade server to the DS3200 complete the following steps 1 Connect a SAS cable from the SAS host connector on the DS3200 RAID controller to any SAS port on an IBM BladeCenter SAS Connectivity Module that is installed in a BladeCenter unit Attention The optional SAS host port adapter with its two additional SAS connectors is not supported in this configuration You must use the SAS host connector on the controller 2 To create a redundant host connection connect a SAS cable from a second SAS connectivity module to a host connector on the other RAID controller in the DS3200 You can create a maximum of two redundant host c
47. BA AC power supply with built in fan e The DS3200 comes with two hot swap 530 watt 115 230 V ac power supplies e The two power supplies provide redundant power to the DS3200 Size e Height 8 7 cm 3 4 in Depth 55 0 cm 21 6 in e Width 44 7 cm 17 6 in Weight approximately 17 1 kg 37 6 Ib for a standard unit when fully configured 29 3 kg 64 6 Ib Environment e Air temperature DS3200 on 10 to 35 C 50 0 to 95 F altitude 30 5 100 ft below to 3000 m 9840 ft above sea level temperature change 10 C 18 F per hour DS3200 off 10 to 50 C 14 0 to 120 0 F maximum altitude 3000 m 9840 ft temperature change 15 C 27 0 F per hour e Humidity DS3200 on 20 to 80 DS3200 off 10 to 90 Maximum dew point 26 C 79 F Maximum humidity gradient 10 per hour Heat output Approximate heat output in British thermal units Btu per hour e Minimum configuration 205 Btu 60 watts e Maximum configuration 1235 Btu 361 watts Electrical input e Sine wave input 50 60 Hz required e Input voltage low range Minimum 90 V ac Maximum 136 V ac Input voltage high range Minimum 198 V ac Maximum 264 V ac e Approximate input kilovolt amperes kVA Minimum 0 06 kVA Maximum 0 38 kVA Notes 1 Power consumption and heat output vary depending on the number and type of optional feature
48. BM technical support representative before you power off any attached storage expansion enclosures 5 Check the LEDs on the front and the rear of the storage expansion enclosure A green LED indicates a normal status an amber LED indicates a hardware fault 6 Is an amber LED lit e Yes Locate and troubleshoot the failed components See Checking the LEDs on page 52 e No You are finished with this procedure If you are still experiencing a problem with the storage subsystem create save and print a storage subsystem profile and contact your IBM technical support representative for assistance When the recovery procedure is completed select Recheck in the Recovery Guru to run the Recovery Guru again to make sure that the problem is corrected Chapter 4 Operating the storage subsystem 51 Checking the LEDs The LEDs indicate the status of the storage subsystem and components Green LEDs indicate a normal operating status amber LEDs needs attention indicate a possible failure a blue LED on a component indicates that it is safe to remove that component The DS3200 also has a blue system locator LED that is lit when the menu function is selected in the Subsystem Management window causing the Locate command to be sent to the DS3200 Check all the LEDs on the front and rear of the storage subsystem when you turn on the power During power on the LEDs flash intermittently as the storage subsystem and components complete the
49. DS3200 weights Weight DS3200 Maximum Empty Single controller unit 28 34 kg 62 49 Ib 9 71 kg 21 41 Ib Dual controller unit 29 32 kg 64 63 Ib Chapter 1 Introduction 13 Table 3 DS3200 weights continued Weight DS3200 Maximum Empty 1 Chassis with all components and 12 hard disk drives Chassis without components and hard disk drives but with front cage frame midplane and hard disk drive filler panels Table 4 DS3200 component weights Unit Weight Hard disk drive 0 95 kg 2 10 Ib Power supply with fan 2 52 kg 5 55 Ib Controller including cache battery backup 1 75 kg 3 85 Ib and host port adapter Battery 0 22 kg 0 49 Ib Temperature and humidity Table 1 on page 4 lists the acceptable temperature and humidity ranges in which the storage subsystem is designed to operate Notes 1 The non operating environment must not exceed the operating environment limits for longer than 60 days 2 The storage environment must not exceed the operating environment limits for longer than 1 year 3 Substantial deviations from the suggested operating range in either direction if sustained for extended periods of time will expose the unit to greater risk of failure from external causes Electrical requirements Consider the following information when you prepare the installation site e Protective ground Site wiring must include a protective ground
50. My support page click the Edit profile tab then click Subscribe to email In the menu select Storage On the next page select the check boxes for the following items e Please send these documents by weekly email e Downloads and drivers e Flashes Any other topics that you are interested in Then click Update Click Sign out to log out of My Support Best practices guidelines To ensure optimal operation of your system always follow these best practices guidelines Make sure that the storage subsystem is in an optimal state before you shut it down Never turn off the power if any amber LED is lit be sure to resolve any error conditions before you shut down the storage subsystem Back up the data on your storage drives periodically To maintain power redundancy connect the DS3200 right and left power supply units to two independent external power circuits through ac power distribution units PDUs inside a rack cabinet or directly into external receptacles Similarly the right and left power supplies of the storage expansion enclosures Such as the EXP3000 that are attached to the DS3200 should be connected to the same two independent external power circuits as the DS3200 This ensures that the DS3200 and all its attached storage expansion enclosures will have power in the event that only one power circuit is available In addition having all the right or all the left power cables connected to the same power circuit ena
51. Replacing the memory cache DIMM on page 89 b Wait 60 seconds 1 minute to allow any residual charge to drain from the old controller then remove the DIMM from the old controller c Insert the DIMM into the new controller see Installing the DIMM on page 91 for instructions 13 Install the battery from step 11 into the new controller a Slide the battery into the controller until the battery connector pins are firmly seated in the controller battery connector b Turn the captive fastener clockwise to secure the battery in place 14 Install the new controller Attention After you remove a controller wait 70 seconds before you reseat or replace the controller Failure to do so might cause unpredictable results a Slide the controller into the empty controller bay in the storage subsystem Make sure that the handle is pulled straight out as you slide the controller into the bay b Make sure that the guide pins on the side of the controller fit into the notches on the DS3200 chassis See Figure 40 on page 67 c After the guide pins fit into the notches and the controller fits snugly into the bay push the handle downward to fully latch it into place 15 Connect the cables that you disconnected in step 8 on page 67 16 Single controller only Turn on the DS3200 see Turning on the storage subsystem on page 46 17 Wait up to 5 minutes for the DS3000 Storage Manager software to recognize the new co
52. Some updates might require storage subsystem downtime e Use applicable IBM approved cables for all situations Note in the configuration documentation whether any cables are not IBM approved e Create and maintain a cabling diagram of the current configuration Keep this diagram updated as you make configuration changes and keep the cabling diagram available for review e Create and maintain a list of other components that are being used within the cabling diagram such as the host system and other attached devices e Make sure that all controllers and ESMs are correctly seated e Make sure that all drives are correctly seated e Make sure that cables are managed correctly e Ensure proper air flow and temperature for all components in the storage configuration You can find details about many of these inspection and maintenance responsibilities in the applicable sections of this document In addition to these inspection and maintenance responsibilities conduct DS3200 training for staff that support DS3200 storage configurations Although training is not a part of the Health Check process training reduces the potential for configuration problems and contributes to the correct operation of the system Turning on the storage subsystem This section contains instructions for turning on the storage subsystem under Formal situations Flutie off the storage Lubsystamnon page esicontains instructions for turning off the storage subsyste
53. System Storage DS3200 Storage Subsystem all Installation User s and Maintenance Guide System Storage DS3200 Storage Subsystem all Installation User s and Maintenance Guide Note Before using this information and the product it supports read the general information in Appendix C Notices on page 115 and see the Warranty Information document that comes with the storage subsystem Sixth Edition October 2009 Copyright International Business Machines Corporation 2006 2009 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents Figures s o os u a foe mE A o e ee MM WableS sos We wR aan de ee ee IK Safety xi Chapter 1 Introduction 1 Overview il Notices and statements in a this document 23 Features and operating specifications 4 Models and optional devices 25 Operating system support 5 Product updates 5 Best practices guidelines 6 Storage subsystem components eh Disk drives and bezels 7 Controllers Be ee eea a Sa OR ae ae Fe de a ate ee ee ae Power supply and fans na 2 6 a amp Bs eS A Slee ek eS eH AO Battery units ee ee ee ee ee a Software and hardware compatibility and upgrades 6 re e Boe eS Software and firmware support code upgrades 12 Determining firmware levels 2 2 2 we we ee ee 12 Specifications ss s s e s E ee 19 Area requirement
54. ability advanced functionality along with a modular and scalable storage capacity design With direct attached Serial Attached SCSI SAS connectivity and support for RAID levels 0 1 3 5 and 6 the DS3200 provides an internal physical storage capacity that is scalable up to 5 4 TB terabytes when using 450 GB Serial Attached SCSI SAS hard disk drives or up to 12 0 TB terabytes when using 1000 GB Serial Advanced Technology Attachment SATA hard disk drives Notes 1 RAID 6 uses a P Q design implementation 2 When RAID level 1 is implemented and the number of hard disk drives increases to more than two RAID level 10 is automatically implemented A 2U rack mountable DS3200 enclosure houses one or two RAID controllers with up to four SAS ports per controller for attachment of host servers and storage expansion enclosures and up to twelve 3 Gbps SAS or SATA hard disk drives The DS3200 supports attachment of up to three storage expansion enclosures resulting in the capability to connect to up to 48 hard disk drives and enabling storage configurations of over 21 TB using 450 GB SAS hard disk drives or 48 TB using 1000 GB SATA hard disk drives The DS3200 supports configurations of SAS or SATA disks or a combination of both types of hard disk drives in the same enclosure Advanced DS3000 storage management and copy service options are available for the DS3200 including FlashCopy and VolumeCopy The DS3200 supports up to three hosts
55. able 7 IBM power cords continued IBM power cord part number Used in these countries and regions 39M5165 Chile Italy Libyan Arab Jamahiriya 39M5172 Israel 39M5095 220 240 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela 39M5081 110 120 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 39M5219 Korea Democratic People s Republic of Korea Republic of 39M5199 Japan 39M5068 Argentina Paraguay Uruguay 39M5226 India 39M5233 Brazil 108 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Appendix A Records Whenever you add optional devices to the DS3200 be sure to update the information in this appendix Accurate up to date records make it easier to add other devices and
56. acing controller A a On the left side of the controller press the orange release tab to the right just enough to release the handle then rotate the handle upward b Slowly pull the handle away from the chassis to remove the controller from the bay as shown in Figure 42 c Turn over the controller and lay it on a flat static protective surface 5 Remove the two screws that connect the SAS host port adapter filler panel to the controller and lift the filler panel out of the controller Set the screws aside l SAS host port adapter filler panel Screws LB o gt Figure 43 Removing the SAS host port adapter filler panel 6 Touch the static protective package that contains the SAS host port adapter to any unpainted metal surface on the DS3200 then remove the adapter from the package 70 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide T Align the SAS host port adapter as shown in the following illustration Secure the front end of the adapter to the controller with the two screws that you removed in step 5 on page 70 and then tighten the two blue captive fasteners Sc m i i SAS host port adapter Figure 44 Installing a SAS host port adapter 8 10 11 12 13 14 Insert the controller into the chassis a Slide the controller into the empty controller bay in the storage subsystem Make sure that the handle is pulled straight out as you slide the controller i
57. age DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 6 Solving problems This chapter contains information to help you solve some of the simpler problems that you might have with the storage subsystem It describes the problem indicators error messages and suggested actions For instructions for obtaining service and technical assistance for the storage subsystem and other IBM products see Appendix B Getting help and technical assistance on page 113 Use the LEDs the diagnostics and test information the symptom to FRU index and the connected server Hardware Maintenance Manual or Problem Determination and Service Guide to diagnose problems Use Table 5 on page 100 and the DS3000 Storage Manager Recovery Guru to diagnose storage subsystem problems and component failures and find solutions to problems that have definite symptoms Do not depend solely on Table 5 on page foo 00 for a replacement decision Copyright IBM Corp 2006 2009 99 Table 5 Troubleshooting Problem indicator Amber LED is lit Component Drive drive fault LED Possible cause Drive failure Possible solutions Replace the failed drive Drive uncertified Verify the drive and part number to make sure that it is supported by the DS3200 See http www ibm com systems storage disk ds3000 ds3200 RAID controller service action required LED RAID controller failure Rep
58. age disk ds3000 ds3200 Product updates Important To keep your storage subsystem up to date with the latest firmware and other product updates register the storage subsystem Go to http www ibm com From the menu at the top of the page click My account From the My IBM menu at the top select My Support On the next page click register now Download the latest version of the DS3000 Storage Manager software DS3200 storage subsystem controller firmware DS3000 series storage expansion enclosure firmware and drive firmware when you initially install the storage subsystem and when product updates become available To receive product updates complete the following steps 1 After you have registered type your user ID and password to log in to the site The My support page opens 2 Click add products From the menu select Storage 4 In the next menu and in subsequent menus select the following topics e Computer Storage e Disk Storage Systems e System Storage DS3000 w Note During this process a check list is displayed Do not select any of the items in the check list until you complete the selections in the menus 5 When you finish selecting the menu topics select the boxes for the machine type of your DS3000 series product and any other attached DS3000 series products for which you want to receive information then click Add products The My support page reopens Chapter 1 Introduction 5 9 On the
59. all at least one management station The management station can be the host or a workstation on the Ethernet network The client software is installed on the management station Attach Ethernet cables to each management station one pair per storage subsystem You will connect the cables to each storage subsystem controller later when you install the storage subsystem Figure 25 on page 37 shows the direct out of band management method Note Do not connect the DS3200 storage subsystem Ethernet ports to a public network or public subnet To minimize security risks create a private network between the DS3200 storage subsystem and the management station 36 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Host computer Controller BE Controller f Storage subsystems Ethernet Management station one or more Figure 25 Direct out of band managed storage subsystems Installing the storage subsystem configuration Using the information from the previous sections install the host systems and host bus adapters HBAs Notes 1 See the documentation that comes with the HBAs for installation requirements and procedures 2 Use the correct HBA device driver For the latest supported HBAs and device drivers go to Ihttp www ibm com servers storage support disk
60. anned shutdown powering off 55 power connector 10 power cord use by country 107 power cords 106 power cords and receptacles 15 power outage overheated power supplies 58 power requirement specifications 4 power supply cabling 43 connector 10 described 10 LEDs 52 recovering from shutdown 58 replacing 82 specifications 4 switch 10 power switch 10 power on LED 53 power supply controls indicators and connectors ac power LED 52 dc power LED 52 fault LED 52 OK to remove LED 52 power connector 47 power switch 47 power restoring after an emergency 57 powering off for emergency shutdown 57 for planned shutdown 55 powering on after emergency shutdown 57 after planned shutdown 46 after power supply shutdown 58 at initial startup 46 problem determination 99 product overview 1 R rack cabinet installing the DS3200 21 site preparation 20 RAID controller cache battery 61 cache memory 60 connecting Ethernet cable to 33 connecting host to 37 42 DIMM 60 records hard disk drive locations 110 identification numbers 109 redundant drive channel pair 27 release tab replacing 94 replacement parts 105 replacing components battery 87 bezels 93 controller 66 drive compatibility key 95 hot swap hard disk drives 75 power supply 82 release tab 94 Service Action Allowed Status LED 63 restoring power after an emergency 57 after planned shutdown 46 after power supply shutdown 58 after unplanned shutdown 57 S safety in
61. arranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM 116 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Some software might differ from its retail version if available and might not include user manuals or all program functionality Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the device that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the device to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If IBM determines th
62. ass A notice 118 United States FCC Class A notice 118 upgrades support code 12 user controls 9 W web site publication ordering 113 support 113 support line telephone numbers 114 weight of DS3200 4 wiring and power 14 124 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Part Number 46M1392 Printed in USA 1P P N 46M1392
63. at the levels of particulates or gases in your environment have caused damage to the device IBM may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 12 Limits for particulates and gases Contaminant Limits Particulate e The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 2 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 e The room must be free of conductive contamination such as zinc whiskers Gaseous e Copper Class G1 as per ANSI ISA 71 04 1985 e Silver Corrosion rate of less than 300 A in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control
64. be replaced The battery learn cycle test removes the need to rely on the battery age timer to determine the expiration date of the cache battery If the cache battery expiration message is still displayed after you replace a controller cache battery reset the battery age timer 62 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 5 Replacing components This chapter contains information about replacing the storage subsystem components It also contains information about installing an optional SAS host port adapter in a RAID controller Attention Always replace a failed component as soon as possible The Recovery Guru in the DS3000 Storage Manager software identifies failed components Service action allowed LED Each controller and power supply has a blue service action allowed LED The purpose of the service action allowed LED is to help ensure that a component is not removed before it is safe to do so Do not remove any DS3200 component unless the component service action allowed LED is lit r Attention If you remove a controller or power supply when the service action allowed LED is not lit a loss of data availability can result If an amber LED is lit and the associated service action allowed LED is not lit you must perform additional diagnostics before you can remove the indicated component Use the Recovery Guru instructions in the DS3000 Storage Manager Subsystem Management window
65. bles as described in the following procedures when installing moving or opening covers on this product or attached devices To disconnect 1 Turn off everything unless instructed otherwise 2 Remove the power cords from the outlets 3 Remove the signal cables from the connectors 4 Remove all cables from the devices To connect 1 Turn off everything unless instructed otherwise 2 Attach all cables to the devices 3 Attach the signal cables to the connectors 4 Attach the power cords to the outlets 5 Turn on the devices D005a Safety XV A CAUTION gt 18 kg 39 7 Ib 18 32 kg 39 7 70 5 Ib or or The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 Ib It takes two persons to safely lift this part or unit C009 XVi System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 1 Introduction This chapter describes the operating specifications features and components of the IBM System Storage DS3200 storage subsystem hereafter referred to as DS3200 or storage subsystem This chapter also includes an inventory checklist and important information about best practices guidelines and product updates for your DS3200 Overview The IBM System Storage DS3200 storage subsystem is designed to provide solutions to meet the needs of departmental and midrange storage requirements delivering high performance and avail
66. bles the DS3000 devices in the configuration to power on simultaneously during an unattended restoration of power Note Do not overload the circuits that power your storage subsystem and storage expansion enclosures Use additional pairs of ac PDUs See fable Len nace 4 information about storage subsystem power requirements Contact your technical support representative for additional information Before any planned system shutdown or after any system additions removals or modifications including firmware updates logical drive creations storage partitioning definitions hardware changes and so on save the storage subsystem profile as explained in the DS3000 Storage Manager Version 2 Installation and User s Guide for your operating system Save the profile in a location other than in the logical drives that are created for the DS3200 During any maintenance or attended power on procedure carefully follow the power on sequence that is described in Turning cn eictorage Seen on Make sure that each component of the storage subsystem is powered on in the correct order during this entire power on procedure to make sure that the controller will be able to optimally access all of the storage subsystems The storage subsystem supports simultaneous power on to the system components however you should always follow the power on sequence that is described in Turning on the storage subsystem on page 46 during any attended power on p
67. bleshooting the storage subsystem Checking the LEDs Power supply LEDs Front LEDs Controller LEDs Turning off the storage subsystem Performing an emergency shutdown Restoring power after an unexpected shutdown Recovering from an overheated power supply Cache memory and cache battery Cache memory Controller cache battery Controller battery age timer Chapter 5 Replacing components Service action allowed LED Removing a controller Installing a controller Replacing a controller ur Installing an optional SAS host port adapter Working with hot swap hard disk drives Removing a hard disk drive Installing a hard disk drive Replacing a hot swap hard disk drive Replacing multiple drives Replacing all drives at the same time iv System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Replacing the drives one at a time Replacing a power supply Replacing a battery Replacing the memory cache DIMM Removing the DIMM Installing the DIMM Replacing the bezels Removing the bezels Installing the bezels Replacing the release tab on a controller or power supply A Replacing a drive compatibility key Chapter 6 Solving problems Chapter 7 Parts listing DS3200 m u coi Replaceable components Power cords Appendix A Records Identification numbers Hard disk drive locations Storage subsystem and controller information record Appendix B Getting
68. cally without operator intervention Power cords and receptacles The storage subsystem comes with two jumper cords that are used to connect to the rack PDU You must purchase the power cords that are applicable for use in a typical receptacle in your country See Power cords on page 106 for more information Heat output airflow and cooling Figure 11 shows the intended airflow for the DS3200 Allow at least 30 inches in front of the storage subsystem and at least 24 inches behind the storage subsystem for service clearance proper ventilation and heat dissipation Figure 11 DS3200 airflow When racks that contain many DS3200 storage subsystems are to be installed together the following requirements must be met to ensure that the DS3200 storage subsystems are adequately cooled e Air enters at the front of the rack and leaves at the back To prevent the air that is leaving the rack from entering the intake of another piece of equipment you must position the racks in alternate rows back to back and front to front This qe is known as cold aisle hot aisle and is shown in Figure 12 on page e Where racks are in rows each rack must touch the rack that is next to it to reduce the amount of hot air that can flow around from the back of the rack into the intakes of the storage expansion enclosures that are in that rack Use Suite Attach Kits to completely seal any gaps that remain between the racks For details about S
69. chland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG bzw der EMC EG Richtlinie 2004 108 EG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung des EMVG ist die IBM Deutschland GmbH 70548 Stuttgart Generelle Informationen Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A People s Republic of China Class A warning statement Fa AA KA A Rm FFB AF ao A RES te ACR TH ERAEN T WaemseA AWE FARREA TASH HE Japanese Voluntary Control Council for Interference VCCI statement IOREI 237 AARC COREA RR CHATS EERWHEIHSIERLTLEDBUKT COMBSICMERSDBVIAWR ZEBETADLIIEKRANZIENBUET VCCI A Korean Class A warning statement 120 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Index A ac power LED 52 ac power recovery 15 ac power supply specifications 4 accessible documentation 117 activity LED hard disk drive 53 airflow 10 15 area requirements 13 assistance getting 113 attention notices 3 battery LEDs 11 61 overview 11 replacing 61 87 bays drive 7 best practices 6 bezels drive labels 8 LEDs 8 53 replacing 93 BladeCenter configuration installing 41 C cabling the DS3200 connecting host to RAID controller 42 cabling
70. cking Recovery Guru in the toolbar in the Subsystem Management window b Complete the recovery procedure If the Recovery Guru directs you to replace a failed component use the individual LEDs to locate the failed component 56 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide c When the recovery procedure is completed click Recheck in the Recovery Guru This action runs the Recovery Guru again to make sure that the problem is corrected d Ifthe problem has not been corrected contact your IBM technical support representative Do not turn off power until all problems are corrected 5 Check the cache active LED and make sure that it is off If the cache active LED is lit the cache contains data Wait for the data to clear from cache memory before you turn off the power 6 Check the LEDs on the storage expansion enclosures to make sure that all drive activity LEDs are off If one or more LEDs are flashing data is being written to or from the drives Wait for all activity LEDs to stop flashing 7 Turn off the ac power switch on the rear of each controller in the storage subsystem Note Until the power switch on each controller is turned off power remains turned on for both controllers 8 Turn off both power switches on the rear of each storage expansion enclosure in the configuration 9 After you perform the necessary maintenance procedures turn on the power using the procedure in
71. crosoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM Maximum memory might require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and w
72. d visually check the storage subsystem for damage Is there evidence of damage to any of the storage subsystem components cables or equipment that is attached to the storage subsystem Chapter 4 Operating the storage subsystem 57 e Yes Do not continue with this procedure Contact your IBM technical support representative for assistance Depending on the current service agreements you might have to return the equipment to the factory or local service center for repair e No Go to step 2 Attention To avoid potential data loss make sure that the storage subsystem and storage expansion enclosure power switches are turned off before you reset circuit breakers in the rack cabinet Resetting circuit breakers after an emergency situation while the storage subsystem and storage expansion enclosure power switches are turned on can cause data loss because the configuration components might not be powered on in the details about the correct power on sequence 2 After you check the storage subsystem for damage make sure that the power switches are off then connect the DS3200 power cables if required 3 Check the system documentation of the hardware devices that you want to turn on and determine the correct startup sequence Be sure to turn on all of the storage expansion enclosures and make sure that no ESM or power supply fault LEDs are lit before you turn on the DS3200 In addition consider the following items e The storage subsys
73. d the life of the battery Note The controller performs a learn cycle test after a controller cache battery is replaced Chapter 4 Operating the storage subsystem 61 If the battery fails the learn cycle test the battery fault LED is lit indicating a battery fault and a Defect Battery error message is displayed in the event log In the Storage Manager software if the battery age timer indicates that the battery is 2 years old but the battery is not reported as failed do not call your IBM technical support representative to replace the battery Instead reset the battery age by using the procedure that is described in the Storage Manager software online help Attention Write caching is suspended while a battery is either charging or performing learn cycle testing Controller battery age timer The controller maintains a battery age timer for the controller cache battery The timer is set to indicate when the battery is 2 years old Thirty days before the battery expiration date a warning message is displayed in the DS3000 Storage Manager software After you replace a controller cache battery reset the battery age timer For information about resetting the batter age timer see the Storage Manager software online help If the controller is running firmware version 07 35 41 00 or later the controller uses a smart battery learn cycle test The smart battery learn cycle determines when the cache battery is defective and needs to
74. de sufficient cooling to operate the storage subsystem The power supplies provide power to the internal components by converting incoming ac voltage to dc voltage If one power supply is turned off or malfunctions the other power supply maintains electrical power to the storage subsystem To preserve the optimal airflow do not remove a failed power supply unit from the DS3200 chassis until you are ready to replace it with a new power supply unit shows the power supply unit components for the DS3200 Power Power Power Power switch connector switch connector Figure 7 Power supply unit components for DS3200 10 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide shows the airflow through the storage subsystem Figure 8 Airflow through the storage subsystem Battery units Each RAID controller contains 512 MB of cache memory or more if you have upgraded the memory It also contains a sealed rechargeable lithium ion battery that maintains data in the cache for up to 3 days in the event of a power failure shows the locations of the battery and memory cache DIMM in the controller Host adapter or filler panel Battery connector Memory cache battery Captive fastener Figure 9 Battery unit The battery chargers in the power supplies p
75. e Make sure that you have a size 1 or 0 Phillips screwdriver To replace a release tab complete the following steps 1 Read the safety information that begins on page xi and Best practices guidelines on page 6 2 Make sure that it is safe to proceed e If you are replacing the release tab on the only controller in the DS3200 make sure that the DS3200 is shut down for maintenance e lf you are replacing a power supply release tab make sure that the power supplies are providing redundant power on both power supplies the ac power LED and dc power LEDs are lit and the fault LED is off If the power supplies are not providing redundant power resolve the redundancy problem first or wait until the DS3200 is shut down for maintenance before you replace the release tab 3 Remove the controller or power supply from the DS3200 chassis See Removing a controller on page 63lor Replacing a power supply on page 82 94 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 4 Close the handle to move it out of the way The following illustration shows how to remove the release tab on a power supply Release tab Handle Figure 59 Removing the release tab on a power supply 5 Use a 1 or 0 Phillips screwdriver to remove the screw that secures the release tab to the controller or power supply then remove the release tab Save the screw to install the new release tab 6 Inser
76. e action allowed LED lit e Yes Go to step 6 e No Another component might require attention before you can remove the controller Use the Recovery Guru in the DS3000 Subsystem Management window to identify and correct any additional failures If there are none proceed with step 6 to replace the controller Attention Static electricity can damage the storage subsystem and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them 6 Unpack the new controller Save all packing materials in case you have to return the new controller 7 Determine whether the replacement controller will be controller A or controller B controller A is installed in the left controller bay controller B is installed in the right controller bay and then apply the controller labels for host ports and drive expansion ports to the replacement controller The controller labels and instructions are included with the replacement controller Make sure that the labels are aligned correctly and do not cover any connectors or LEDs Attention Handle and install SAS cables correctly to avoid degraded performance or loss of communication with devices When you work with SAS cables do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend the cables to a radius smaller than 38 mm 1 5 in 8 Disconnect all attached interface cab
77. e sure that the BladeCenter chassis blade server SAS connectivity module and SAS expansion card are supported Go to http www ibm com servers storage support disk select the link for the DS3200 and see the interoperability matrix e Make sure that an Advanced Management Module is installed in the BladeCenter chassis The latest level of management module firmware is available at http www ibm com bladecenter For the latest SAS connectivity module firmware SAS expansion card firmware blade server BIOS code and device drivers see http www ibm com systems Installing the BladeCenter configuration To install the IBM BladeCenter SAS Expansion Card CFFv IBM BladeCenter SAS Connectivity Module and blade server complete the following general steps 1 Install an IBM BladeCenter SAS Expansion Card CFFv in each blade server that you want to connect to the DS3200 See the documentation that comes with the SAS expansion card for installation requirements and procedures 2 Install the blade servers in the BladeCenter chassis See the documentation that comes with the blade server for installation requirements and procedures Chapter 3 Cabling the storage subsystem 41 3 Install the IBM BladeCenter SAS Connectivity Modules in the I O bays in BladeCenter unit See the documentation that comes with the SAS connectivity modules for installation requirements and procedures 4 Go to Connecting BladeCenter hosts to the DS
78. eds attention LEDs are lit Correct the fault before you turn off the power Use the DS3000 Storage Manager software and the amber LEDs to check the overall status of the DS3200 All LEDs should be green on the front of the storage subsystem If they are not use the DS3000 Storage Manager software to diagnose the problem so that the DS3200 will power on correctly later AA L003 Attention Turning off and turning on power without waiting for the storage subsystem disk drives to spin down can damage the drives and might cause data loss Always wait at least 70 seconds after you turn off the power before you turn on the power again Chapter 4 Operating the storage subsystem 55 m Power off overview Review the following information before you continue with the power off procedure Turn off the power to each device according to the following shutdown sequence 1 Turn off power to the host before the storage subsystem If the host must stay powered on to support a network see the operating system documentation for information about disconnecting the storage subsystem logical drives from the host before the storage subsystem is powered off 2 Turn off power to the storage subsystem before you turn off power to the storage expansion enclosures Turn off both power supply switches on the rear of the storage subsystem 3 Turn off power to other supporting devices for example management stations Note You do not have to per
79. emove the DIMM and then reinsert it Chapter 5 Replacing components 91 7 If you are installing the DIMM as part of replacing a controller return to step 13 on page 68 Otherwise continue to step e 8 Reinstall the battery a Slide the battery into the controller until the battery connector pins are firmly seated in the controller battery connector b Turn the captive fastener clockwise to secure the battery in place 9 Reinstall the controller Attention After you remove a controller wait 70 seconds before you reseat or replace the controller Failure to do so might cause unpredictable results a Slide the controller into the empty controller bay in the storage subsystem Make sure that the handle is pulled straight out as you slide the controller into the bay Handle Guide pin Notch Figure 56 Reinstalling the controller b Make sure that the guide pins on the side of the controller fit into the notches on the DS3200 chassis c After the guide pins fit into the notches and the controller fits snugly into the bay push the handle downward to fully latch it into place 92 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Replacing the bezels The left bezel contains the LEDs the right bezel contains the hard disk drive identification information See the illustrations in Disk drives and bezels on page 7 Removing the bezels ie Left bezel
80. ention Save the storage subsystem profile before you perform any controller or ESM firmware upgrades Save the profile and all configuration cfg files to a server disk that will remain accessible in the event of a DS3200 storage configuration failure Do not save these files only to a LUN in the storage subsystem To ensure the optimal operation of the storage subsystem and its attached storage expansion enclosures the storage expansion enclosure ESM firmware the DS3200 controller firmware the hard disk drive firmware and the NVSRAM for controllers ony must be up to date Go to fipa com servers storage eupport idiek to get the latest updates Always see the readme files that are included with the firmware packages for the most up to date information about firmware prerequisites firmware update instructions download sequence information and host I O restrictions if any Apply the necessary updates before you configure the storage subsystem arrays and logical drives Subscribe to My Support for automatic notifications of firmware or Storage Manager software updates or any important information about the DS3000 storage subsystems see Product updates on page 5 50 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Attention Failure to observe the limitations prerequisites sequences and dependencies in the readme file might result in a loss of data access Unless the readme file conta
81. ents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurr
82. ep 7 a loss of path redundancy occurs and an error message is displayed in the Storage Manager Recovery GURU Disregard the error message The redundant path is restored in step 8 after the SAS cable is connected Connect a SAS cable to the Out port on the right ESM of the new storage expansion enclosure and connect the other end to the In port on the right ESM in the storage expansion enclosure that was previously connected to controller B of the DS3200 Wait until the DS3200 storage subsystem status is Optimal in the Storage Manager software before proceeding to step Add the hard disk drives to the storage expansion enclosure Make sure that you wait at least 30 seconds for the Storage Manager software to recognize each newly added drive before you install another drive 32 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Upgrading a single controller to a dual controller when there is no attached EXP3000 enclosure If you are upgrading a single controller DS3200 storage subsystem to a dual controller DS3200 storage subsystem and there are no EXP3000 storage expansion enclosures attached to the DS3200 storage subsystem A EEE Upgrading a single controller to a dual controller when there is one or more EXP3000 enclosures attached to the storage subsystem Before you upgrade the DS3200 storage subsystem from a single controller to a dual controller make sure that e You purchase a second environmen
83. eplace the entire failed power supply unit within 72 hours to maintain redundancy and optimum cooling Do not remove the failed power supply unit until you have the replacement power supply unit When you do remove the failed power supply unit be sure to install the second power supply unit within 10 minutes to prevent any overheating due to the interruption to the air flow that cools the storage subsystem Do not run the storage subsystem without adequate ventilation and cooling because it might cause damage to the internal components and circuitry To replace a power supply unit complete the following steps Figure 48 on page 86 illustrates removing and inserting a unit Attention To prevent damage to the storage subsystem components from overheating replace a failed power supply unit within 10 minutes of removal If replacing it will take longer than 10 minutes stop all I O activity to the storage subsystem and turn off the power until you complete the replacement AA L001 1 If necessary use the DS3000 Storage Manager software to print a storage system profile 2 Read the safety information that begins on page xi and Best practices guidelines on page 6 3 Did the Recovery Guru direct you to replace a failed power supply e Yes Go to step 4 e No Run the Recovery Guru to identify the failed component and then go to step 4 4 Unpack the new power supply unit Save all packing material in case you have
84. eplacing one at a time 77 80 working with 72 DS3000 Storage Manager installing 48 using to monitor storage subsystem status 49 DS3200 cache memory and cache battery 60 configuring 35 dimensions 13 Health Check process 45 installing the configuration 37 parts listing 105 E electrical input specifications 4 electrical requirements 14 electronic emission Class A notice 118 emergency shutdown 57 enclosure ID 24 automatic 24 121 enclosure ID continued setting 24 environmental specifications 4 Ethernet cabling 19 connection to management station 33 connectors 9 35 F fault LED battery 11 53 hard disk drive 73 power supply 52 FCC Class Anotice 118 features and operating specifications 4 field replaceable units FRUs 105 filler panels 72 firmware levels determining 12 firmware updates 50 front controls and indicators activity LED 53 drive 7 power on LED 53 status LED 53 system error LED 53 G gaseous contamination 117 getting help 113 H hard disk drive activity LED 53 removal 74 replacing all at same time 77 78 replacing one atatime 77 80 status LED 53 hardware fault LEDs 52 hardware service and support 114 Health Check process 45 heat dissipation 15 heat output 15 heat output specifications 4 help getting 113 host bus adapter connecting to RAID controller 37 42 host port adapter about 9 additional host connectors 54 installing 69 LEDs 54 requirements 64 host agent management met
85. erform a battery test when the storage subsystem is started and on a regularly scheduled interval thereafter Data caching starts after the battery tests are completed The condition of the battery is indicated by an LED on the rear of the controller see Controller LEDs on page 53Ifor the location of the battery fault LED and conditions that the LED indicates Software and hardware compatibility and upgrades The latest DS3200 controller firmware and NVSRAM the storage expansion enclosure drive enclosure ESM firmware and the hard disk drive firmware must be installed to ensure optimal functionality manageability and reliability Chapter 1 Introduction 11 Software and firmware support code upgrades To enable support for the DS3200 you must make sure that your system software and firmware are at the levels shown in Table 2 or later Note SATA hard disk drive support requires that the DS3200 controller and any storage expansion enclosures are at the firmware levels listed in the following table Table 2 Software and firmware levels for the DS3200 storage subsystem Software firmware Level DS3000 Storage Manager 10 35 software DS3200 controller firmware 10 35 41 00 or later DS3200 controller NVSRAM Single controller N1726D32LR335V02 dlp Dual controller N1726D320R335V06 dlp ESM firmware for attached 1 96 or later storage expansion enclosures Drive firmware You can find the latest drive firmwa
86. feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region Table 7 IBM power cords IBM power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39M5123 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland
87. fore you connect it to a dual controller DS3200 storage subsystem The second ESM must be purchased separately Contact your IBM marketing representative or authorized reseller for more information about purchasing a second ESM For more information about installing a second ESM see the Installation Guide that comes with the storage expansion enclosure To add a storage expansion enclosure to a dual controller DS3200 storage subsystem that is running complete the following steps 1 Make sure that the DS3200 storage subsystem status is Optimal in the Storage Manager software Use the storage expansion enclosure Rack Installation Instructions document to install the new storage expansion enclosure in the rack Connect the power cables to the new storage expansion enclosure Chapter 3 Cabling the storage subsystem 31 10 Power on the storage expansion enclosure Connect one end of a Serial Attached SCSI SAS cable to the Drive expansion port on Controller A in the DS3200 storage subsystem Connect the other end of the SAS cable to the In port on the left ESM in the storage expansion enclosure Connect one end of a second SAS cable to the Drive expansion port on Controller B in the DS3200 storage subsystem Connect the other end of the second SAS cable to the In port on the right ESM in the storage expansion enclosure Wait until the DS3200 storage subsystem status is Optimal in the Storage Manager software before proceeding t
88. form this step if you are servicing only the storage subsystem To turn off power to one or more storage subsystems for a planned shutdown complete the steps in the following procedure To turn off power for an unplanned shutdown see Restoring power after an unexpected shutdown on page 57 Figure 33 on page 47 shows the locations of the power switches on a storage subsystem Before you proceed use the Storage Manager software to determine the status of the system components and special instructions The operating system software might require you to perform other procedures before you turn off the power 1 Stop all I O activity to each storage subsystem 2 Determine the status of all storage subsystems and components in the configuration by completing the following steps a Check all LEDs on each component in the storage expansion enclosures Make sure that all the LEDs show normal status b Check all LEDs on each component in the storage subsystem Make sure that all the LEDs show normal status c Review the status of the configuration in the Subsystem Management window by clicking the Summary tab The status is either Optimal or Needs Attention 3 Do the LEDs indicate normal operation and is the status Optimal on all configuration components e Yes Go to step 5 on page 57 e No Go to step 4 4 To diagnose and correct the fault complete the following steps a Run the Recovery Guru by cli
89. formation xii safety static sensitive devices 19 sample information record storage subsystem and controller 112 shutdown emergency 57 site preparation 21 size of DS3200 4 software and firmware upgrades 12 software service and support 114 specifications 13 specifications DS3200 4 startup sequence 46 statements and notices 3 static sensitive devices handling 19 status LED on hard disk drive 53 storage expansion enclosure connecting to storage subsystem 26 turning on before storage subsystem 79 storage manager software and hardware compatibility 11 storage subsystem airflow 10 checking status 52 enclosure ID numbers 9 fans 10 fault LEDs 52 identification numbers 109 information record 111 performing an emergency shutdown 57 power supply 10 records 109 restoring power after an emergency 57 Index 123 storage subsystem continued sample information record 112 startup sequence 46 troubleshooting 51 turning off 55 turning on 46 storage subsystem configuration installing 37 storage subsystem profile 6 support web site 113 T telephone numbers 114 temperature and humidity 14 temperature specifications 4 temperature maximum 58 trademarks 115 troubleshooting 99 no power 58 overheating problem 58 procedure 51 turning off power for emergency shutdown 57 for planned shutdown 55 turning on power after emergency shutdown 57 after power supply shutdown 58 at initial startup 46 U United States electronic emission Cl
90. g steps 1 Connect a power cord to a power supply in the DS3200 2 Attach the power cord to the strain relief guide that is on the underside of the power supply handle 3 Repeat steps i ana 2 for the second power supply 4 Connect the other end of each power cord to a correctly grounded electrical receptacle For maximum protection against power loss connect each of the two power supplies to a different power source Chapter 3 Cabling the storage subsystem 43 44 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 4 Operating the storage subsystem This chapter describes operating procedures for the DS3200 To ensure optimal operation of the storage subsystem see Best practices guidelines on page 6 Performing the DS3000 Health Check process The DS3000 Health Check process is a sequence of suggested actions that were developed by IBM to help you verify and maintain the optimal performance of the DS3200 storage configuration The information that you collect in these steps also helps provide IBM Service with important information that is needed during a service call Perform the following Health Check tasks after the initial configuration of the DS3200 storage subsystems and after all configuration sessions Set a regular schedule of periodic Health Check evaluations to keep the DS3200 code current and to preserve optimal data access and performance 1 Monitor the Recove
91. ght IBM Corp 2006 2009 63 3 Disconnect all attached interface cables from the failed controller Be sure to label each cable so that you can reconnect it correctly 4 Remove the controller from the chassis Notch Y Handle Guide pin Figure 38 Removing a controller a On the left side of the controller press the orange release tab to the right just enough to release the handle then rotate the handle upward b Slowly pull the handle away from the chassis to remove the controller from the bay as shown in Figure 38 c Place the controller on a level surface Attention After you remove a controller wait 70 seconds before you reseat or replace the controller Failure to do so might cause unpredictable results Installing a controller Use this procedure to install a new controller as the second controller controller B controller A is installed in the left controller bay controller B is installed in the right controller bay Attention Make sure that the two controllers have the same cache memory capacity and options the optional SAS host port adapter is either installed in both controllers or is not installed in both controllers An incompatible controller will be placed in a lockout state by the other controller in the DS3200 To install a controller in the storage subsystem complete the following steps 1 Read the safety information that begins on page xi and Best practices guidelines on page 6
92. have been completed see the dual controller topologies in DS3200 storage subsystem drive cabling topologies on page 28 then connect the SAS drive expansion cable from the right ESM in the last storage expansion enclosure in the chain to the drive expansion port on controller B of the DS3200 Wait up to 5 to 10 minutes for the DS3000 Storage Manager software to report the drives and the redundant drive path Verify the state of the LEDs on the newly inserted controller See Controller LEDs on page 53 You can also use the DS3000 Storage Manager Subsystem Management window to identify any new faults Do any storage subsystems have a fault Needs Attention status e Yes Click Recovery Guru in the Subsystem Management window toolbar and complete the recovery procedure If the problem remains contact your IBM technical support representative e No Go to step 15 Use the DS3000 Storage Manager software to print a new storage subsystem profile roller e these instructions to replace a controller Attention Make sure that both power supply units are connected and powered on and no amber LEDs are lit Make sure that the power LEDs on both power supply units are lit If the status of either of the power supply units is not Optimal replace that power supply before you proceed with the controller replacement procedure To replace a controller in a DS3200 complete the following steps Attention 1 2 If you a
93. he memory for 3 days without power to the unit The cache battery is the only type of battery in the DS3200 Use the following procedure if the DS3000 Storage Manager software instructs you to replace the battery because the current battery has failed You can also use the DS3000 Storage Manager software to check the status of the battery Because write caching is disabled when the battery fails replace the failed battery as soon as possible to minimize any impact due to the disabling of the write caching function The DS3200 storage subsystem controller cache battery timer is set to indicate when the battery is 2 years old When the battery reaches 2 years of age it does not mean that the battery has failed but the battery might not be capable of maintaining cached controller data for up to 3 days in the event of a subsystem loss of power Attention 1 If you are also removing the memory cache DIMM do not start with this rocedure instead follow the instructions in Replacing a controller on page 2 When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 19 To replace a battery unit complete the following steps 1 Use the DS3000 Storage Manager software to print a storage subsystem profile 2 Read the safety information that begins on page fxi and guidelines on page 6 3
94. he software constantly and check it frequently Notes 1 You can monitor only storage subsystems that are within the management domain of the storage management software 2 If you have not installed the DS3000 Storage Manager Event Monitor service as part of the storage management software installation the DS3000 Storage Manager Enterprise Management window must remain open If you close the window you will not receive any alert notifications from the managed storage subsystems For more information see the Enterprise Management online help Important See the BM System Storage DS3000 Storage Manager Version 2 Installation and Support Guide for the applicable operating system for instructions for installing the DS3000 Storage Manager Version 2 software The Installation and Support Guide is in the Documentation folder on the IBM System Storage DS3000 Support CD To download the latest version of the DS3000 Storage Manager software the DS3200 storage subsystem controller firmware and NVSRAM and the latest DS3000 ESM firmware go to http www ibm com servers storage support disk The DS3000 Storage Manager software provides the best way to diagnose and repair storage subsystem failures The software can help you e Determine the nature of the failure e Locate the failed component e Determine the recovery procedures to repair the failure Amber needs attention LEDs do not necessarily indicate which component has failed or
95. he status Optimal on all the configuration components e Yes The procedure is complete e No Go to step e 8 Diagnose and correct the fault by completing the following steps a Run the DS3000 Storage Manager Recovery Guru by clicking Recovery Guru in the Subsystem Management window toolbar b Complete the recovery procedure If the Recovery Guru directs you to replace a failed component use the individual LEDs on the storage subsystem to locate the specific failed component For troubleshooting procedures see Chapter 6 Solving problems on page 99 c When the recovery procedure is completed select Recheck in the Recovery Guru This action runs the Recovery Guru again to make sure that the problem is corrected d If the problem remains contact your IBM technical support representative Installing the DS3000 Storage Manager Client See the IBM System Storage DS3000 Storage Manager Version 2 Installation and Support Guide for the applicable operating system for instructions for installing the Storage Manager software The Installation and Support Guide is in the Documentation folder on the IBM System Storage DS3000 Support CD Use that document and the online help to configure the logical drives partitions and so on for the RAID controllers Follow the instructions in the operating system documentation to make the new logical drives accessible to the operating system Do not proceed with the configuration setup until you
96. help and technical assistance Before you call Using the documentation Getting help and information from the World Wide Web Software service and support Soe 2 Hardware service and support IBM Taiwan product service Appendix C Notices Trademarks Important notes Particulate contamination Documentation format Electronic emission notices FE REIT EEE RER Federal Communications Commission FCC statement Industry Canada Class A emission compliance statement Avis de conformit a la r glementation d Industrie Canada Australia and New Zealand Class A statement United Kingdom telecommunications safety requirement European Union EMC Directive conformance statement Taiwanese Class A warning statement Germany Electromagnetic Compatibility Directive Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Ger ten Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG bzw der EMC EG Richtlinie 2004 108 EG f r Ger te der Klasse A a ae People s Republic of China Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement Korean Class A warning statement Index 99 105 105 106 109 109 110 111 113 113 113 113 114 114 114 115 115 116 117 117 118 118 118 118 118 118 2 119
97. hod 36 hot swap controllers 63 drive bays 7 drive LEDs described 73 hardware 73 power supplies 63 82 hot swap components hard disk drive 7 hot swap hard disk drives installing 75 removing 74 replacing 75 working with 72 humidity specifications 4 IBM Support Line 114 identification numbers 109 important notices 3 in band management method 36 information record storage subsystem and controller 111 installation into a rack cabinet 17 preparation 20 installing and replacing devices battery 87 components 63 controllers 66 DIMM 89 filler panels 72 host port adapters 69 hot swap hard disk drives 72 memory cache DIMM 89 power supplies 82 inventory checklist 17 L LEDs cache battery 61 controller 53 during power on 52 front bezel 53 hard disk drive 73 overtemperature 53 power supply 52 power on 53 system error 53 system locator 53 M memory cache cache active LED 61 size of 60 multiple drives replacing 77 N noise emissions 4 notes 3 notes important 116 notices 115 electronic emission 118 122 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide notices continued FCC Class A 118 safety and caution xi notices and statements 3 numbers enclosure ID 9 O operating specifications 4 out of band management method 36 overheating power supplies 58 overview of the product 1 P part numbers power cords 107 particulate contamination 117 parts listing 105 pl
98. iled power supply Chapter 5 Replacing components 85 10 On the left side of the power supply press the orange release tab to the right just enough to release the handle then rotate the handle downward 11 Slowly pull the handle away from the chassis to remove the power supply unit as shown in Figure 48 Power supply Handle Figure 48 Replacing a power supply unit 12 Place the power supply unit on a level surface 13 Slide the new power supply unit into the power supply bay Make sure that the handle is pulled straight out as you slide the power supply unit into the bay 14 Make sure that the guide pins on the side of the power supply fit into the notches along the sides of the power supply bay 15 Push the handle upward to fully latch it into place Gently push the front of the power supply unit to make sure that it is fully seated 16 Connect the power cord and turn on the power 17 Check the power and fault LEDs on the new unit 18 According to the status of the power and fault LEDs use one of the following procedures e The fault LED is lit and the ac and dc power LEDs are off The new unit might be installed incorrectly The power supply switch might not be turned on The power cord connector might not be fully inserted into the power receptacle or the power supply ac socket There might not be any power to the receptacle that the power supply unit is connected to The power cord might be faulty Go to
99. in a redundant direct attached SAS configuration The DS3000 Storage Manager version 10 software is also available for the DS3200 This storage management software is designed to help centralize storage management help simplify partitioning of the DS3000 series storage into as many as 32 virtual servers and strategically allocate storage capacity to maximize storage space If firmware and documentation updates are available you can download them from the IBM Web site The DS3200 might have features that are not described in the documentation that comes with the unit and the documentation might be updated occasionally to include information about those features or technical updates might be available to provide additional information that is not included in the DS3200 documentation Copyright IBM Corp 2006 2009 1 To check for updates complete the following steps 1 Go to http www ibm com servers storage support 2 On the Support for System Storage and TotalStorage products page under Select your product in the Product family field select Disk systems 3 In the Product field select IBM System Storage DS3200 Click Go 5 Make the following selections e For firmware updates click the Download tab gt Note Check the RAID controller management software for the firmware version that is installed on the environmental services module ESM e For documentation updates click the Install and use tab Note
100. ing any obligation to you IBM the IBM logo and ibm com are trademarks or registered trademarks of International Business Machines Corporation in the United States other countries or both If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol or these symbols indicate U S registered or common law trademarks owned by IBM at the time this information was published Such trademarks may also be registered or common law trademarks in other countries A current list of IBM trademarks is available on the Web at Copyright and trademark information at http www ibm com legal copytrade shtml Copyright IBM Corp 2006 2009 115 Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Cell Broadband Engine is a trademark of Sony Computer Entertainment Inc in the United States other countries or both and is used under license therefrom Intel Intel Xeon Itanium and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Mi
101. ins special requirements for the sequence in which you upgrade firmware perform firmware upgrades in the following sequence 1 ESM firmware for the storage expansion enclosures 2 Controller firmware 3 Controller NVSRAM 4 Drive firmware Troubleshooting the storage subsystem The DS3000 Storage Manager software is the best way to monitor the storage subsystem diagnose a problem and recover from a hardware failure Run the DS3000 Storage Manager continuously and frequently check the configuration status To check the status of and identify a problem with the storage subsystem complete the following steps If a problem has occurred use the DS3000 Storage Manager software and the LEDs on the storage subsystem to help locate a failed component 1 Open the Subsystem Management window 2 Click the Summary tab and view the status of the storage subsystem 3 Does any storage subsystem have a Needs Attention status e Yes Go to step 4 e No All components are Optimal Go to step 5 4 Click Recovery Guru on the toolbar Perform the procedure in the Recovery Guru to correct the problem The Recovery Guru might direct you to replace the failed component If so go to step Attention If the fault requires you to power off an attached storage expansion enclosure you might have to cycle the power on the DS3200 storage subsystem and all remaining storage expansion enclosures that are connected to the storage subsystem Contact your I
102. it indicates that a fault has occurred in the controller and the controller must be replaced The normal condition of this LED is off Power green When this LED is lit it indicates that the controller is receiving power When this LED is off the controller is not receiving power Ethernet speed When this LED is lit it indicates that the Ethernet speed between the controller and the management workstation is 100 Mbps When this LED is off it indicates that the Ethernet speed is 10 Mbps Ethernet activity When this LED is lit it indicates that the link is established between the controller and the management workstation When this LED is flashing there is activity between the controller and the management workstation When this LED is off no link is established between the controller and the management workstation 54 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Turning off the storage subsystem The DS3200 is designed to run continuously After you turn it on do not turn it off Turn off the power only in the following situations e Instructions in a hardware or software procedure require that you turn off the power e An IBM technical support representative instructs you to turn off the power e A power outage or emergency situation occurs see Restoring power after an unexpected shutdown on page 57 Attention Except in an emergency never turn off the power if any amber ne
103. lace the RAID controller See Chapter 5 Replacing components on page 63 for more information The controller was placed offline by a user or the other controller Use the Subsystem Management window to place the controller back online If the controller continues going to an offline state after being placed online replace the RAID controller RAID controller battery fault LED Battery unit failure Use the DS3000 Storage Manager software to confirm the failure then replace the failed battery unit RAID controller SAS link service action LED SAS cable failure Replace the SAS cable SAS host bus adapter failure Check the SAS host bus adapter in the host and replace the adapter if necessary SAS port failure Replace the controller Front bezel system error LED General machine fault A fault LED is lit somewhere on the storage subsystem check for amber LEDs on components General machine fault continued Open the DS3000 Storage Manager Subsystem Management window and click Recovery Guru to see problems in the DS3200 configuration Some errors will cause the system error LED to be lit but will not cause any individual component fault LEDs to be lit Drive PFA exceeded or nominal temperature exceeded errors are examples Follow the corrective actions in the Recovery Guru window Amber LED is lit and green LED is off Power supply
104. ler DS3200 to one storage expansion enclosure connect DS3200 One dual controller DS3200 and one storage expansion them as shown in Figure 20 enclosure oO n OO i lt 2 S aa 2 2 om ou Y 2 ao oo 5 5 2 a AE g g S k 2 Ex 885 Q 5 S a e olf S o a 2l KA 2 lt A lt oO x T a Pll 5 S DO J o i P oO Q Gs 2 OXEO x 0 058 IR u 00020 v oo 5 D ID Sm 5 aa fe ORD OO 8 ese ose os o al 5 g pa 9 09020 loteta 7 fe latot a 02020 2 CRED 2 OD ao 4 CREED s o0 Ko OO Oxo T I al IS Pall I ail ep O 2 e Q lt lt AD ql fom amp D 9 a 3 oct o Oo E 2 oct Eo Q 5 z E o Q 5 28 S S oF 28 ER az o FON Rs az ogee S N OO os Q 2 Oo 9 RD Fo reat N 7 5 Fo ORR o HO 5o OKOKO a 0 O gt So Oo gt z Q gt Ofo i o 2 KO cC Qile ap u 2 ae z ka Hy a Be am 3 fo 2028 o AR 0e oe allir 5 55 5058 e 2 SR je 9024 fe OD S OR a ZS 2 os 3 Seo S g cece I Ele gt g I Ele a ested CxO 3 3 O 3 2 02024 lt 09094 KB oO OO 2825 O C YO O 00 Of o S a oO o O Oo oO Q oO oO ce S l a a 3 227 D oO x x D foo 2 x lt iu u tr OoFrs u To DS3200 RAID controller B Figure 21 One dual controller DS3200 and two storage expansion enclosures 30 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide One
105. les from the failed controller Be sure to label each cable so that you can reconnect it correctly to the new controller 9 If the controller has failed in a single controller storage subsystem turn off the power immediately see Performing an emergency shutdown on page 57 for instructions 10 Remove the controller from the chassis Handle Guide pin Notch Figure 40 Removing and replacing a controller a On the left side of the controller press the orange release tab to the right just enough to release the handle then rotate the handle upward b Slowly pull the handle away from the chassis to remove the controller from the bay as shown in Figure 40 c Place the controller on a level surface Chapter 5 Replacing components 67 11 Remove the battery from the failed controller Battery connector Memory cache battery Captive fastener Figure 41 Removing the battery unit from the controller a Turn the blue captive fastener counterclockwise until the battery can move in the direction that is indicated by the arrow b Slide the battery unit out of the controller in the direction that is indicated by the arrow c Set the battery aside 12 If the capacity of the DIMM in the controller that you removed the old controller is greater than 512 MB complete the following steps to transfer the DIMM to the new controller a Remove the 512 MB DIMM from the new controller and set it aside see
106. losure ID Both controller enclosure ID numbers are identical under normal operating conditions Chapter 1 Introduction 9 shows a single controller DS3200 without the optional SAS host port adapter installed shows a dual controller DS3200 with the optional SAS host port adapter Raid controller A Filler panel j ee 00 0 0 0 oo Tij Oo km mo E O ION eaae e on OOOIOTT ISSOTOTO Hot swap power supplies Figure 5 Rear view single controller model installed in each controller SAS host adapter RAID controller B oe eu GCF ya OO jo oll 1er see MEME essen 000000 EEE ee ee o ee Ee E ee QO Neemeateel komen Ban Nseameaelkemnenelaameaeesl O Figure 6 Rear view dual controller model shown with optional SAS host port adapters installed Power supply and fans The storage subsystem has two removable power supply units Each power supply unit contains one power supply and two fans The four fans pull air through the drives from front to back across the drives The fans provide redundant cooling which means that if one of the fans in either fan housing fails the remaining fans continue to provi
107. ly units provide power and cooling for the DS3200 The power supply units circulate air from the front to the rear of the storage subsystem The power supply units are customer replaceable units CRUs and do not require preventive maintenance Use only the supported power supply units for the specific storage subsystem Each power supply has a built in sensor that detects the following conditions e Over voltage e Over current e Overheated power supply If any of these conditions occurs one or both power supplies will shut down If the power remains off does not automatically restart make sure that the environment 82 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide is optimal no overheating has occurred all electrical receptacles are working and so on For more information see Restoring power after an unexpected shutdown on page 57 If both power supplies fail or if the power supplies cannot maintain an internal temperature below 70 C 158 F the power supplies in the storage subsystem will automatically shut down an overtemperature condition If this occurs you must cool the storage subsystem and restart it See Restoring power after an unexpected shutdown on page 57 Attention The fans in the power supply units draw in fresh air and force out hot air The power supply units are hot swappable and redundant however if the fans in one power supply unit fail you must r
108. m under normal and emergency situations When you turn on and turn off the DS3200 be sure to use the startup sequence that is described in this section If you are turning on the storage subsystem after an emergency shutdown or power outage see Restoring power after an unexpected shutdown on page 57 46 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide The following procedure addresses two situations e The entire storage subsystem has been shut down the main circuit breakers for the rack cabinet are off e Some storage expansion enclosures are being powered on while others remain online the main circuit breakers for the rack cabinet are on You might encounter this if you are adding a storage expansion enclosure to increase storage capacity Attention 1 Repeatedly turning the power off and on without waiting for the drives to spin down can damage the drives Always wait at least 70 seconds after you turn off the power before you turn it on again 2 If you are connecting a power cord to a DS3200 or storage expansion enclosure turn off both of its power switches first If the main circuit breaker is off make sure that both power switches are off on each storage expansion enclosure in the rack cabinet before you turn on the main circuit breakers Are the main circuit breakers turned on e Yes Turn off both power switches on each enclosure that you intend to connect to the powe
109. maintain a suitable operating temperature inside the module If the internal temperature reaches 65 C 149 F the power supply shuts down automatically If both power supplies shut down because of overheating the storage subsystem has no power and all LEDs are off The following factors can cause the power supplies to overheat 58 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide e An unusually high room temperature e Fan failures in the power supply units e Defective circuitry in a power supply e Blocked air vents e Failures in other devices in the configuration or rack cabinet If a fan failure causes overheating the system error LED and overtemperature LEDs on the storage subsystem are lit The fault LED on the power supply might also be lit Checking the LEDs on page 52 shows the location of the LEDs on the DS3200 If the storage subsystem temperature exceeds 45 C 113 F the storage management software displays a Needs Attention icon in the Subsystem Management window If the air temperature inside the rack cabinet reaches 65 C 149 F the power supplies automatically shut down If event monitoring is enabled and event notification is configured the software issues two critical problem notifications e If one power supply shuts down the storage management software displays a Needs Attention status in the Subsystem Management window e If both power supplies shut down
110. many Electromagnetic Compatibility Directive Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der IBM empfohlene Kabel angeschlossen werden IBM bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Appendix C Notices 119 IBM ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt eingebaut werden EN 55022 Klasse A Ger te m ssen mit folgendem Warnhinweis versehen werden Warnung Dieses ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk St rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen zu ergreifen und daf r aufzukommen Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Ger ten Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG Dies ist die Umsetzung der EU Richtlinie 2004 108 EG in der Bundesrepublik Deuts
111. n 11 Use the DS3000 Storage Manager software to configure the new drives See the DS3000 Storage Manager software online help for detailed instructions 12 Restore the data from backup to all the drives Replacing the drives one at a time Use this procedure to replace all the drives one at a time You cannot use this procedure on RAID 0 logical drives use the procedure in Replacing all drives at the same time on page 78 Note If hot spares are assigned in the storage subsystem you might want to unassign the hot spares while you perform this procedure If you do not reconstruction might start on the hot spare before you insert the new drive The data on the new drive is still rebuilt but the process takes longer for each drive Remember to reassign the hot spares when you are finished with this procedure Attention After you remove a drive wait 70 seconds to allow the drive to spin down before you replace or reseat the drive Failure to do so might cause unpredictable results To replace the drives one at a time complete the following steps 1 Read the following information e Replacing multiple drives on page 77 particularly the paragraphs that explain the differences between the two possible upgrade procedures e Your software documentation about drive upgrades and installation e The documentation that comes with the new drives Read all precautionary notes kit instructions and other information Kit instr
112. ndows Server 2003 you must make a direct out of band management connection to the storage subsystem to set the correct host type first Then the server will be able to recognize the storage subsystem correctly for host agent in band management Chapter 3 Cabling the storage subsystem 35 Host agent in band management method This method requires that host agent software be installed on the host server The host agent software enables the DS3000 Storage Manager client program to manage the DS3200 storage subsystem by using the same connections between the host server and the storage subsystem You must install at least one management station and a software agent host The management station can be the host or a workstation on the Ethernet network The client software is installed on the management station Figure 24 shows the host agent in band management method Controller gt io Host agent Ethernet software Client software Controller F SAS Channel I O path Management station one or more Note The client software is installed on one or more management systems or on the host computer Figure 24 Host agent in band managed storage subsystems Direct out of band management method This method uses Ethernet connections from a management station to each controller in the storage subsystem You must inst
113. nformation You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product The documentation that comes with IBM systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your IBM system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com systems support and follow the instructions Also some documents are available through the IBM Publications Center at http www ibm com shop publications order Getting hel
114. nnect all power cords L003 Xiv System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide AA DANGER When working on or around the system observe the following precautions Electrical voltage and current from power telephone and communication cables are hazardous To avoid a shock hazard e Connect power to this unit only with the provided power cord Do not use the provided power cord for any other product e Do not open or service any power supply assembly Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm e The product might be equipped with multiple power cords To remove all hazardous voltages disconnect all power cords e Connect all power cords to a properly wired and grounded electrical outlet Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate e Connect any equipment that will be attached to this product to properly wired outlets e When possible use one hand only to connect or disconnect signal cables e Never turn on any equipment when there is evidence of fire water or structural damage e Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures e Connect and disconnect ca
115. normally set to a value of 85 at the factory Working with SAS cables Each DS3200 RAID controller has up to three x4 multilane SAS host ports and a single x4 multilane SAS port for drive channel connections Use a 1M or 3M 1 meter or 3 meter SAS cable with a mini SAS 4x multilane SAS connector on each end to connect a controller host port to a host HBA and to connect the drive expansion port to a storage expansion enclosure The following illustration shows the 1M and 3M mini SAS cable Mini SAS connectors Figure 15 Mini SAS cable The 1M and 3M SAS cables have a universal key connector that enables the cable to be used in all mini SAS ports 24 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Attention To avoid damage to the SAS cables consider the following precautions e When you route the cable along a folding cable management arm leave enough slack in the cable e Route the cable away from places where it can be damaged by other devices in the rack cabinet e Do not put excess weight on the cable at the connection point Make sure that the cable is well supported To connect a mini SAS cable insert the mini SAS connector into a mini SAS port Make sure that it locks into place Figure 16 Connecting a mini SAS cable Chapter 3 Cabling the storage subsystem 25 To remove a mini SAS cable complete the following steps 1 Put one finger into the hole on the
116. nto the bay b Make sure that the guide pins on the side of the controller fit into the notches on the DS3200 chassis See Figure 42 on page 70 c After the guide pins fit into the notches and the controller fits snugly into the bay push the handle downward to fully latch it into place Reconnect the cables that you disconnected in step 3 on page 69 Turn on the DS3200 see Turning on the storage subsystem on page 46 Wait up to 5 minutes for the DS3000 Storage Manager software to recognize the controller Check the LEDs on the controller to make sure that the controller is fully operational Use the DS3000 Storage Manager Subsystem Management window to check the status of all components in the storage subsystem e If the controller is online and the DS3000 Storage Manager Subsystem Management window indicates normal operation go to step 16 on page 72 e If the controller is online and the DS3000 Storage Manager Subsystem Management window indicates a problem status go to Troubleshooting the storage subsystem on page 51 e If the controller is offline continue with step 14 If the newly inserted controller is in an offline state see the DS3000 Storage Manager online help for instructions on bringing the controller online If necessary open the DS3000 Storage Manager Subsystem Management window and place the controller online select the offline controller and click Advanced gt Recovery gt Place controller online
117. ntory checklist After you unpack the DS3200 make sure that you have the following items Depending on your DS3200 order your shipping box might contain additional materials that are not in the following list e Hardware Hard disk drive filler panels 12 Your storage subsystem might come with up to 12 hard disk drives RAID controllers up to 2 Power supplies 2 Power cables 2 jumper line cords Rack mounting hardware kit 1 including Rails 2 right and left assembly Rail end plate covers 2 right and left assembly M5 black hex head slotted screws 12 Washers 8 Attention The DS3200 does not come with region specific power cords You must obtain the IBM approved power cords for your region See Power cords on page 106 for the IBM approved power cords for your region Software and documentation IBM System Storage DS3000 Support CD The support CD contains the IBM DS3000 Storage Manager Version 2 host software The CD also includes firmware online help and the following documentation in Adobe Acrobat Portable Document Format PDF IBM System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide this document IBM System Storage DS3000 Storage Manager Version 2 Installation and Support Guide for your operating system IBM Systems Safety Notices IBM System Storage DS3200 DS3300 and DS3400 Quick Installation Guide Rack Installation
118. ntroller 18 Complete any remaining Recovery Guru procedures for controller replacement 68 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 19 Check the LEDs on the new controller to make sure that the controller is fully operational 20 Use the DS3000 Storage Manager Subsystem Management window to check the status of all components in the storage subsystem e If the new controller is online and the DS3000 Storage Manager Subsystem Management window indicates normal operation go to step 23 e If the new controller is online and the DS3000 Storage Manager Subsystem Management window indicates a problem status go to Troubleshooting the storage subsystem on page 51 e Ifthe new controller is offline continue with step 21 21 If the newly inserted controller is in an offline state see the DS3000 Storage Manager online help for instructions on bringing the controller online If necessary open the DS3000 Storage Manager Subsystem Management window and place the controller online select the offline controller and click Advanced gt Recovery gt Place controller online 22 Verify the state of the LEDs on the newly inserted controller See Controller LEDs on page 53 You can also use the DS3000 Storage Manager Subsystem Management window to identify any new faults Do any storage subsystems have a fault Needs Attention status e Yes Click Recovery Guru in the Subsystem Management
119. o step 10 Add the hard disk drives to the storage expansion enclosure Make sure that you wait at least 30 seconds for the Storage Manager software to recognize each newly added drive before you install another drive To add additional storage expansion enclosures after the first expansion unit is connected to a dual controller DS3200 storage subsystem that is running complete the following steps 1 10 Make sure that the DS3200 storage subsystem status is Optimal in the Storage Manager software Use the storage expansion enclosure Rack Installation Instructions document to install the new storage expansion enclosure in the rack Connect the power cables to the new storage expansion enclosure Power on the storage expansion enclosure Connect one end of a Serial Attached SCSI SAS cable to the In port on the left ESM in the storage expansion enclosure that is being added to the configuration Connect the other end of the SAS cable to the Out port on the left ESM in the last storage expansion enclosure in the configuration this storage expansion enclosure is directly connected to the Drive expansion port on controller A of the DS3200 On the last storage expansion enclosure in the configuration disconnect the SAS cable from the In port on the right ESM and connect it to the In port on the right ESM on the new storage expansion enclosure that is being added to the configuration Note When the SAS cable is disconnected in st
120. o00000000 Right bezel Handles Figure 57 Removing the bezels To remove either the left or right bezel complete the following steps 1 If the DS3200 is on a table or other flat surface elevate the DS3200 front slightly or extend the front over the table edge 2 Grasp the handle on the front of the bezel and pull until the bezel is clear of the bottom tab on the chassis flange 3 Lift the bezel off the chassis flange Installing the bezels To install either the left or right bezel complete the following steps 1 Fit the cutout that is on the top of the bezel over the tab on the chassis flange 2 Rotate the bezel down until it snaps into place Make sure that the inside surface of the bezel is flush with the chassis Chapter 5 Replacing components 93 Replacing the release tab on a controller or power supply The miscellaneous hardware kit contains two replacement release tabs one for a power supply and one for a controller or controller filler panel Obtain a miscellaneous hardware kit if you have to replace a release tab see Table 6 on age 106 Controller release tab Nn Alignment pins Arrow Power supply release tab mL Arrow Alignment pins 9 Figure 58 Controller and power supply release tabs Before you replace a release tab read the following important information e In this procedure the term controller refers to a controller or controller filler panel
121. ocation of the drive that you want to remove Attention Never hot swap a drive when its associated green activity LED is flashing Hot swap a drive only when its associated amber status LED is lit and not flashing 4 Remove the drive a Press the latch on the right end of the tray handle to release it b Pull the tray handle out into the open position c Pull the drive approximately 12 mm 0 5 in out of the bay and wait 70 seconds to allow the drive to spin down and the storage subsystem controller to recognize that a drive is removed from the configuration Make sure that there is identification such as a label on the drive and then slide it completely out of the storage subsystem Attention After you remove a drive wait 70 seconds to allow the drive to spin down before you replace or reseat the drive Failure to do so might cause unpredictable results 5 Unpack the new drive Save all packing material in case you have to return the drive Note Use Table 9 on page 110 to make sure that you replace the hard disk drive into the correct bay 6 Install the new drive a Press the latch on the right end of the tray handle to release it Pull out the tray handle to the open position Gently slide the drive all the way into the empty bay until the drive stops Push the tray handle into the closed latched position Wait 30 seconds for the system discovery process to be completed 7 Check the drive LEDs e When a drive is
122. on Removing the wrong drive can cause data loss Make sure that you remove only the failed drive A lit drive fault LED indicates the failed drive If you remove an active drive accidentally wait at least 70 seconds and then reinstall it Because you have failed two drives in a RAID array the array might be marked as failed by the controller This array will not be available to the host for I O See the DS3000 Storage Manager software for further recovery instructions Do not attempt to replace any drives until the array is brought back to Optimal state Use the procedures in Replacing a hot swap hard disk drive on page 75 to remove the failed drive Use the procedures in Installing a hard disk drive on page 75 to install the new drives in the storage subsystem The new drive automatically reconstructs the data after you install it in the drive bay During data reconstruction the amber drive fault LED might be lit for a few minutes and then turn off when the green drive activity LED begins flashing A flashing drive activity LED indicates that data reconstruction is in progress Note If the storage subsystem has active hot spares data might not start copying to the new drive until the data is reconstructed on the hot spare This increases the time that is required to complete the procedure Check the green drive activity LED and the amber drive fault LED on each of the new drives Make sure that the drive activity
123. onds and then repeat steps 5 through 8 Make sure that you wait at least 30 seconds before you install each drive Replacing a hot swap hard disk drive Drive problems include any malfunctions that delay interrupt or prevent successful I O activity between the hosts and the hard disk drives in the storage subsystem Chapter 5 Replacing components 75 This includes transmission problems between the host controllers and the drives This section explains how to replace a failed hard disk drive Note If you want to remove a hard disk drive that is not in a failed or bypass state always use the Storage Manager software either to place the drive in a failed state or to place the array that is associated with the drive or drives in an offline state before you remove the drive from the storage subsystem Attention Failure to replace a hard disk drive in its correct bay might result in loss of data If you are replacing a hard disk drive that is part of a configured array and logical drive be sure to install the replacement hard disk drive in the correct bay See the hardware and software documentation that comes with the DS3200 to determine whether there are restrictions regarding hard disk drive configurations To replace a hot swap hard disk drive complete the following steps 1 Read the safety information that begins on page xiland 2 Use the DS3000 Storage Manager software to print a new storage system profile 3 Determine the l
124. onnections in a dual controller DS3200 Attention You can connect only one DS3200 to the BladeCenter SAS Connectivity Module No other external devices can be connected to the SAS connectivity module 3 Optional For additional storage you can connect EXP3000 storage expansion enclosures to the DS3200 For an illustration showing how to configure the storage expansion enclosures see Figure 18 on page 27 42 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Figure 32 shows an example of a DS3200 that is connected to one BladeCenter unit OAC O AC ODC ODC H i it i 0 3 3 Nee o Jooool gt o 0 980 i too onc 6 6 1O wO togo 099 0 10 0 O Ot Io sosuoee FREE esse 5 HOODOO ee Figure 32 Example of a DS3200 that is connected to one BladeCenter unit Cabling the DS3200 power supplies To connect the DS3200 power supply cords complete the followin
125. operating system for instructions for installing the DS3000 Storage Manager Version 2 software Use the DS3000 Storage Manager software to verify the configuration Handling static sensitive devices Attention Static electricity can damage the storage subsystem and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and damage it Chapter 2 Installing the storage subsystem 19 While the device is still in its static protective package touch it to an unpainted metal part of the system unit for at least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into your system unit without setting it down If it is necessary to set down the device put it back into its static protective package Do not place the device on your system unit cover or on a metal surface Take additional care when you handle devices during cold weather Heating reduces indoor humidity and increases static electricity Preparing
126. or see the applicable component replacement instructions in this chapter for the additional diagnostics that are required in this case The service action allowed LED automatically turns on or off as conditions change Wait at least 2 minutes after you replace a component for the storage subsystem to recognize the new component and update the LED status In most cases when a single component fails the service action allowed LED stays lit when the amber LED is lit for the component Removing a controller Attention Before you remove a controller in a single controller DS3200 shut down the DS3200 to avoid data loss see Turning off the storage subsystem on page 55 55 To remove a controller from the storage subsystem complete the following steps 1 Read the safety information that begins on page xi and Best practices guidelines on page 6 Attention Never remove a controller unless the service action allowed LED is lit Doing so can result in a loss of data 2 If the controller has failed do not continue with this procedure Instead go to Replacing a controller on page 66 Attention Handle and install SAS cables correctly to avoid degraded performance or loss of communication with devices When you work with SAS cables do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend the cables to a radius smaller than 38 mm 1 5 in Copyri
127. ou cannot use this method with any drives that contains RAID 0 logical drives Consider backing up your data if you use this method This safeguards your data if the restoration and reconfiguration process fails or the new drive malfunctions The method that you use depends on the following considerations Chapter 5 Replacing components 77 e Which method most closely matches the recommended drive upgrade procedure that is provided in the operating system or storage management software documentation e Which RAID level is used on the affected drives RAID O requires you to replace all the drives at the same time e How much downtime is acceptable as you swap the drives The number of drives in an array Replacing drives one at a time is better suited to arrays that consist of three to five drives If you have more than 10 drives consider replacing all drives at the same time e How much risk of losing data is acceptable Because the array is in a degraded state during the RAID array reconstruction and copyback process as result of replacing a drive in the array any new drive failure will cause the array to fail causing a loss of data availability and even a loss of data The duration of the reconstruction and copyback process can be quite long depending on the size of the RAID array e How extensively the data will be changed while the array is in a degraded state during the RAID array reconstruction and copyback process as a re
128. p and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM systems optional devices services and support The address for IBM System x and xSeries information is http www ibm com systems x The address for IBM BladeCenter information is http www ibm com systems bladecenter The address for IBM IntelliStation information is http www ibm com intellistation Copyright IBM Corp 2006 2009 113 You can find service information for IBM systems and optional devices at http www ibm com systems support Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with System x and xSeries servers BladeCenter products IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to http www ibm com partnerworld and click Find Business Partners
129. paring for installation on page 20 20 2 Prepare the installation site See Preparing the site on page 21 Prepare the rack cabinet See the Rack Installation Instructions 4 Record the serial number machine type and model number and RAID controller MAC addresses for your DS3200 storage subsystem in Appendix A Records on page 109 See Figure 1 on page 2 for the location of the serial number The MAC addresses are labeled near the Ethernet port on each RAID controller 5 Install and secure the DS3200 chassis and components in the rack cabinet See the Rack Installation Instructions 6 Install in the rack cabinet the storage expansion enclosure that you will cable to the DS3200 Follow the instructions in the Rack Installation Instructions for your storage expansion enclosure to set up and mount the storage expansion enclosures w 18 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 10 11 12 Review and perform the procedures in Performing the DS3000 Health Check process on page 45 13 r Attention Before you power on the storage subsystem it must contain at least four drives If at least four drives are not installed in each attached storage expansion enclosure and in the DS3200 storage subsystem when you power on the DS3200 and its attached storage expansion enclosures your standard storage partition key might be lost and you must regenera
130. provide needed data whenever you contact your IBM technical support representative Identification numbers Record and retain the following information Table 8 Product identification record Product name IBM System Storage DS3200 Machine type 1726 Model number Serial number The serial number is on the label in the vertical recess on the left bezel The serial number is also on the left chassis flange and on the rear of the chassis A label that includes the machine type model and serial number is on the top front right chassis corner Serial number label Machine type model and serial number label Figure 63 Serial number location on the DS3200 Copyright IBM Corp 2006 2009 109 Hard disk drive locations Use Table 9 to keep a record of the hard disk drives that are installed in or attached to the DS3200 This information can be helpful when you install additional hard disk drives or if you have to report a hardware problem Make a copy of this table before you record information in it in case you need extra space to write new values later or when you update the DS3200 configuration Table 9 Drive location information record Drive location Drive part and model number Drive serial number Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Bay 11 Bay 12 110 system Storage DS3200 Storage Subsystem Installation Use
131. r e No Turn off both power switches on all enclosures in the storage subsystem Make sure that all power cords are connected Note If the power cords are not connected turn off both power switches on all modules in the configuration before you connect power cords or turn on the main circuit breakers If the main circuit breakers are turned off turn them on Attention You must turn on power to each attached storage expansion enclosure before you turn on power to the DS3200 so that the controllers recognize all drives in the configuration during the startup process Turn on both power switches on the rear of each storage expansion enclosure that is attached to the storage subsystem While each storage expansion enclosure powers up the green and amber LEDs on the front and rear of the storage expansion enclosure turn on and off intermittently Depending on the configuration it can take several minutes for each storage expansion enclosure to power on Check the LEDs on the front and rear of all the storage expansion enclosures Make sure that no amber LEDs are lit on any of the storage expansion enclosures Turn on both ac power switches on the rear of the storage subsystem Figure 33 shows the locations of the ac power switches on the DS3200 oO i Power Power
132. r on page 69 for instructions 8 Remove the controller filler panel from the controller B bay a On the left side of the filler panel press the orange release tab to the right just enough to release the handle then rotate the handle upward b Slowly pull the handle away from the chassis to remove the filler panel from the bay as shown in Figure 39 c Place the filler panel in a safe place for future use 9 Install the new controller Note The following illustration shows installing controller A Be sure to install the new controller in the rightmost bay as controller B Handle Guide pin Notch Figure 39 Installing a controller a Slide the controller into the empty controller bay in the storage subsystem Make sure that the handle is pulled straight out as you slide the controller into the bay b Make sure that the guide pins on the side of the controller fit into the notches on the DS3200 chassis See Figure 39 c After the guide pins fit into the notches and the controller fits snugly into the bay push the handle downward to fully latch it into place 10 Wait up to 5 minutes for the DS3000 Storage Manager software to recognize the new controller 11 Connect the host interface cables to the controller See Working with SAS cables on page 24 Chapter 5 Replacing components 65 12 13 14 15 Replacing a cont Us Make sure that all storage expansion enclosure connections with each other
133. r s and Maintenance Guide Storage subsystem and controller information record Table 10 provides a data sheet for recording storage subsystem names management types Ethernet hardware addresses and IP addresses Make a copy of this table and complete the information for your storage subsystems and controllers Use the information to set up the BOOTP table for the network server and the host or Domain Name System DNS table The information is also helpful if you add storage subsystems after initial installation See the Storage Manager documentation for detailed instructions for obtaining the information For a sample information record see Table 11 on page 112 Table 10 Storage subsystem and controller information record Storage subsystem name Management method Controller Ethernet and IP addresses and host name Controller A Controller B Host IP address and host name Appendix A Records 111 Table 11 shows a sample information record This network contains storage subsystems that are managed by using both the direct management and host agent management method Table 11 Sample information record Storage Management Controller Ethernet and IP Host IP address subsystem name method addresses and host name and host name Controller A Controller B Finance Direct Hardware Hardware Ethernet address Ethernet add
134. rage expansion enclosures on page 1 E Each example provides redundant paths to the drives If one of these examples is suitable for your hardware and application complete the cabling connections as shown in the illustrations If you have hardware other than what is shown in these examples to include in your topology use these examples as a starting point for creating your specific topology Important 1 The DS3200 supports the connection of a maximum of three storage expansion enclosures 2 The DS3200 supports one redundant drive channel pair 3 In storage expansion enclosures that are connected to a dual controller storage subsystem you must install the optional second ESM to support dual redundant drive paths 28 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide QO Q 0O J CBORD RAID controller A losures To DS3200 RAID controller A ooooo SAS cable SAS cable
135. ranga ERAT MU WINE Safety Information ZERA E47 272 HAM RATA Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne for du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Mp v eykataot oete To TIPOI V aut LABAOTE tic TANPOPOPIES aop kelac safety information MN NIRA NX Wp AT WN PANNU 397 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza NMORENMI KERRE HMA lt ESL eNse SA AO ta SAPS ACSA Ilpen aa ce uHcTas mpa OBO IPOAyKT HPO4HTajTe uHbopManmjaTa 3a Oe30eMHOCT Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nale y zapozna sie z ksi k Informacje dotycz ce bezpiecze stwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a Nepeg ycTaHoBko npogyKkTa MPO4YTUTE NHCTpYKUMN MO TEXHNKE 6ezonacHocTn Pred in tal ciou tohto zariadenia si pe taje Bezpe nostn predpisy P
136. rd disk drives or if you have to report a hardware problem Make a copy of this table before you record information in it in case you need extra space to write new values later or when you update the DS3200 configuration Notices and statements in this document The caution and danger statements in this document are also in the multilingual IBM Systems Safety Notices document which is in the Documentation folder on the IBM System Storage DS3000 Support CD Each statement is followed by a reference number that you can use to locate the corresponding statement in your language in the IBM Systems Safety Notices document The following notices and statements are used in this document e Note These notices provide important tips guidance or advice e Important These notices provide information or advice that might help you avoid inconvenient or problem situations e Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur e Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation e Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremel
137. re Have the following tools and equipment available Region specific power cords that are required for the DS3200 5 16 8 mm hex nut driver 0 and 1 Phillips screwdrivers Electrostatic discharge protection Such as a grounding wrist strap Ethernet interface cables and cable straps 20 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide e Rack power jumper cords that come with the DS3200 e Rack mounting hardware that comes with the DS3200 e SAS cables 1 meter or 3 meter Preparing the site This section lists the floor space requirements and weight information for the DS3200 For information about interface cables and connections see Chapter 3 Cabling the storage subsystem on page 23 The floor area at the installation site must provide the following conditions Sufficient space to install the DS3200 Enough stability to support the weight of the fully configured DS3200 and associated systems A fully configured DS3200 weighs 30 kg 66 Ib Make sure that all requirements such as floor space air conditioning and electrical service have been met Other site preparation activities include the following tasks Make sure that there is enough room to move around the rack cabinet and install the modules Install uninterruptible power supply devices If applicable install host servers with SAS host bus adapters HBAs SAS switches or other devices Route interface cables from
138. re 28 Single controller direct attached connection to single HBAs in multiple hosts Chapter 3 Cabling the storage subsystem 39 Direct attached dual controller connections The following illustration shows a direct attached SAS connection from each controller to a single HBA in the same host redundant host connection Host system with dual host adapter DS3200 Figure 29 Dual controller direct attached connection to two HBAs in the same host redundant host connection 40 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide The following illustration shows multiple redundant direct attached SAS host connections This configuration is also the configuration to use for a dual node cluster configuration Host system Host system with two host with two host adapter adapter DS3200 Figure 30 Dual controller direct attached connections to multiple HBAs in multiple hosts Overview of installing an IBM BladeCenter configuration to connect to a DS3200 This section gives an overview and guidelines for installing an IBM BladeCenter configuration to connect to a DS3200 Before you install the BladeCenter configuration consider the following information e Mak
139. re at the IBM DS3000 System Storage Web site http www ibm com servers storage support disk You can also find the latest DS3000 Storage Manager software DS3200 controller firmware and NVSRAM firmware at http www ibm com servers storage support See the IBM System Storage DS3000 Storage Manager Version 2 Installation and Support Guide for your operating system for instructions for installing the DS3000 Storage Manager host software The nstallation and Support Guide is in the Documentation folder on the IBM System Storage DS3000 Support CD Determining firmware levels To determine the firmware levels of the DS3200 storage subsystem the connected storage expansion enclosures and the installed hard disk drives use the DS3000 Storage Manager software that is used to manage the DS3200 storage subsystem In the Subsystem Management window click the Summary tab then click Storage Subsystem Profile in the Hardware Components section When the Storage Subsystem Profile window opens click the All tab and scroll through the Profile For Storage Subsystem to locate the following information Note The Profile For Storage Subsystem contains all the profile information for the entire subsystem Therefore you might have to scroll through a large amount of information to locate the firmware version numbers DS3000 Storage Server e NVSRAM version e Firmware version e Appware version e Bootware version Hard Disk Drives e Fi
140. re replacing a failed controller with a replacement controller from IBM Service you will transfer the controller battery to the replacement controller The replacement controller contains a 512 MB DIMM if the capacity of the DIMM in the failed controller is larger than 512 MB you will also transfer that DIMM to the replacement controller Transfer the DIMM and battery exactly as described in this procedure failure to remove and insert these items in the correct sequence can damage the DIMM In a single controller DS3200 shut down the DS3200 before you remove the controller Read the safety information that begins on page xi and Best practices guidelines on page 6 In a single controller storage subsystem shut down the storage subsystem see Turning off the storage subsystem on page 55 for the correct sequence of steps then continue with step Use the DS3000 Storage Manager software to print a storage subsystem profile Move logical drive ownership to the other controller If the controller that you are replacing has failed but is still operating move the failed controller to the Offline state Attention Never remove a controller unless the service action allowed LED is lit Doing so can result in a loss of data Locate the failed controller by checking the amber LEDs on the controllers in the storage subsystem 66 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 5 Is the servic
141. ready for use the green activity LED is lit and the amber status LED is off Ifthe amber status LED is lit and is not flashing remove the drive from the unit and wait 70 seconds then install the drive again oaos 76 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 8 Make sure that the drive is shown in the DS3000 Storage Manager Subsystem Management window Note If you are replacing more than one hard disk drive replace only one drive at a time Replacing multiple drives This section provides guidelines for upgrading the drives in the storage subsystem Read the software documentation and this entire section to determine whether you should use this procedure use a modified version of this procedure or use a different procedure that is provided by the operating system Notes 1 Instructions that are provided with the software supersede any instructions and information in this document 2 Use Table 9 on page 110 to make sure that you replace the hard disk drives into the correct bays Attention After you remove a drive wait 70 seconds to allow the drive to spin down before you replace or reseat the drive Failure to do so might cause unpredictable results There are two methods for upgrading drives e Replacing all the drives at the same time This method requires that you back up the data on the affected drives and then turn off the DS3200 storage subsystem Attention T
142. red namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten Copyright IBM Corp 2006 2009 xi Important Each caution and danger statement in this document is labeled with a number This number is used to cross reference the English language caution or danger statement with translated versions of the caution or danger statement in the IBM Systems Safety Notices document For example if a caution statement is labeled D005a translations for that caution statement are in the IBM Systems Safety Notices document under D005a Be sure to read all caution and danger statements in this document before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device AA DANGER Hazardous voltage current or energy levels are present inside any component that has this label attached Do not open any cover or barrier that contains this label L001 xii System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide DANGER Rack mounted devices are not to be used as shelves or work spaces L002 Safety Xiii AA DANGER Multiple power cords The product might be equipped with multiple power cords To remove all hazardous voltages disco
143. ress 00a0b8020420 00a0b80000d8 IP address IP address 192 168 128 101 192 168 128 102 Host Denver_a Host Denver_b Engineering Host agent IP address 192 168 2 22 Host Atlanta 112 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Appendix B Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This section contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself e Check all cables to make sure that they are connected e Check the power switches to make sure that the system and any optional devices are turned on e Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Problem Determination and Service Guide on the IBM Documentation CD that comes with your system e Go to the IBM support Web site at http www ibm com systems support to check for technical information hints tips and new device drivers or to submit a request for i
144. ring an electrical storm e The product might be equipped with multiple power cords To remove all hazardous voltages disconnect all power cords e Connect all power cords to a properly wired and grounded electrical outlet Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate e Connect any equipment that will be attached to this product to properly wired outlets e When possible use one hand only to connect or disconnect signal cables e Never turn on any equipment when there is evidence of fire water or structural damage e Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures e Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To disconnect a Turn off everything unless instructed otherwise b Remove the power cords from the outlets c Remove the signal cables from the connectors d Remove all cables from the devices To connect a Turn off everything unless instructed otherwise b Attach all cables to the devices c Attach the signal cables to the connectors d Attach the power cords to the outlets e Turn on the devices D005a 9 Turn off the power switch and disconnect the power cord from the fa
145. rmware version 12 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Specifications Drive Enclosure e ESM firmware version The specifications of the DS3200 are listed in This section provides additional site specifications for the DS3200 storage subsystem Before you install the storage subsystem you must either make sure that your planned installation site meets these requirements or prepare the site so that it does meet these requirements Preparations might involve meeting area requirements environmental requirements and electrical requirements for DS3200 storage subsystem installation service and operation Area requirements The floor space at the installation site must provide enough strength to support the weight of the storage subsystem and associated equipment sufficient space to install operate and service the storage subsystem and sufficient ventilation to provide a free flow of air to the unit Dimensions Figure 10 shows the dimensions of the DS3200 which conforms to the 19 inch rack standard 44 67 cm 17 59 in 8 72 cm 3 4 in 52 1 cm 20 5 in 48 20 cm 18 98 in Figure 10 DS3200 dimensions Weight The total weight of the storage subsystem depends on the number of installed rable 3 3 components lists the maximum and empty weights for the storage subsystem in different configurations Table 4 on page 14llists the weight of each component Table 3
146. rnet connector 10 O ooooo 10 wO Figure 23 Ethernet port locations on a dual controller DS3200 Configuring the storage subsystem You must configure the storage subsystem after you install the storage subsystem in a rack cabinet Use the information in the following sections to configure your storage subsystem Storage subsystem management methods Before you configure the storage subsystem determine which method of storage subsystem management you want to use You can manage the storage subsystems in either of two ways host agent in band management or direct out of band management Note For information about any in band limitations or restrictions that are associated with particular combinations of controller and host bus adapter see the DS3000 Storage Manager Version 2 readme file For more information about setting up in band or out of band management connections see the DS3000 Storage Manager Version 2 Installation and Support Guide for the operating system of the host server that you will use to manage the DS3200 storage subsystem The Installation and Support Guide is in the Documentation folder on the IBM System Storage DS3000 Support CD Important If the operating system of the host server that the storage subsystem logical drives are mapped to is not Microsoft Windows 2000 or Wi
147. rocedure 6 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide e A storage subsystem in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components After power is restored call your IBM technical support representative if any of the following conditions occur The storage subsystem logical drives and subsystems are not displayed in the DS3000 Storage Manager Version 2 graphical user interface The storage subsystem logical drives and subsystems do not come online The storage subsystem logical drives and subsystems seem to be degraded Storage subsystem components The storage subsystem has the following removable components These components called customer replaceable units CRUs are accessible from the front or rear of the storage subsystem e Up to twelve 3 Gbps SAS or SATA hard disk drives e Up to two RAID controllers e Two power supplies Disk drives and bezels Figure 2 shows the locations of hot swap disk drives and bezels The hot swap features enable you to remove and replace SAS or SATA hard disk drives power supplies and controllers in a dual controller storage subsystem without turning off the storage subsystem You can maintain the availability of the storage subsystem while you remove install or replace a hot swap device The hot swap drive bays that are accessible from the fron
148. rofile for information about the installed SAS host port adapter if there is one and see Replaceable components on page 105 for the correct part number for the replacement DS3200 controller 60 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Cache memory Cache memory is memory on the RAID controller that is used for intermediate storage of read and write data on the DS3200 RAID controllers Using cache memory can increase system performance The data for a read operation from the host might be in the cache memory from a previous operation thus eliminating the need to access the drive itself and a write operation is completed when it is written to the cache rather than to the drives The RAID controller has a cache active LED that indicates the current status of the cache The LED is lit if there is data in the cache and it is off if there is no data in the cache If caching is enabled and the cache active LED is not lit during I O activity it indicates one of the following conditions e The cache memory from either controller A or controller B has failed e The cache sizes in controller A and controller B are not the same e The battery has failed In this case the amber battery fault LED is lit Note Always use the DS3000 Storage Manager software to check the cache memory settings before you assume that a hardware failure has occurred See Controller LEDs on page 53
149. ry Guru in the Storage Manager software for any obvious storage subsystem errors or problem conditions 2 Gather and save the following DS3200 storage subsystem event logs for review by IBM Service These event logs should be gathered periodically for regular Health Check monitoring regardless of the state of the Recovery Guru You can collect all these logs at once and compress them into a single file by clicking the Support tab and then Gather Support Information in the DS3000 Storage Manager Subsystem Management window e DS3200 storage subsystem management event log MEL Storage Subsystem Profile or DS3200 Profile e SAS PHY error log In addition you should also collect event logs for the host servers that have mapped logical drives from the storage subsystem Attention Save these event log files to a server disk that will remain accessible in the event of a DS3200 storage configuration failure Do not save these event log files only to a LUN in the DS3200 storage subsystem 3 Use the Storage Subsystem Profile or DS3200 Profile to make sure that the following firmware levels are at the latest versions that the DS3200 storage subsystem supports e Controller firmware e ESM firmware e Drive firmware If the firmware is not up to date upgrade the firmware and software to the latest level that is applicable to the DS3200 storage configuration See Overview on for information about where to find the latest firmware and software
150. s 2 a a a a 19 Dimensions 2 a t ee ee aa a 13 Weight Bood uom Goa o b we we oe we amp aw a ok we 1S Temperature and humidity ge Ye Ma ae tea me am ee Se lA Electrical requirements 2 2 2 14 Site wiring and power 2 14 AC power recovery foe Re ke te we Hk a WS Power cords and receptacles foe oe fo ow Bsn ee oe ee ee ID Heat output airflow and cooling 2 15 Chapter 2 Installing the eee subsystem 17 Inventory checklist noa OR OR ee A ee a Oe me Bae ee a a 17 Installation overview bbe oe we amp Ree Boe ea 8 w oe TB Handling static sensitive devices 2 yh Hh oR BUA how aoe ke amp WO Preparing for installation s s non non DO Required tools and hardware 2 2 on on on nn 20 Preparing the site ogo 6 4 owe amp wb w amp we 27 Installing the DS3200 in a rack cabinet Pk ae es at Ge A eo cal a gt eed Chapter 3 Cabling the storage subsystem 28 SAS controller connectors 2 1 eee ee ee ee 28 Enclosure ID settings 2 ee ee DA Working with SAS cables ye ae de oe ay ee Connecting storage expansion enclosures to the DS3200 et amp 26 Redundant drive channel pair 27 Overview of steps to connect storage expansion enclosures to a storage subsystem DE EEE Ga E DS3200 storage subsystem drive cabling topologies i er 28 One single
151. s guidelines on page 6 2 Turn off the DS3200 or wait until the DS3200 is shut down for maintenance 3 Remove the three hard disk drives that are in the column of bays that contain 7a broken drive compatibility key See Removing a hard disk drive on page 4 Remove the broken drive compatibility key a Flex the rear of the key slightly toward the middle of the bay to release it from the tab that holds it b Slide the key toward the front of the bay until it is released from the chassis Correct key tab position Key tab Figure 61 Installing a drive compatibility key 5 Install the replacement drive compatibility key a Orient the key as shown in the illustration b Place the key between the drive guides in the left wall of the bay flush with the wall c Slide the key tab under the metal tab that is on the left wall of the bay then slide the key toward the rear of the chassis until the key stops the key is 96 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide flush with the side wall the tab is covered and the front of the key extends approximately 1 mm 0 04 in in front of the short metal upper guide 6 Reinstall the hard disk drives in the bays from which they were removed See Replacing a hot swap hard disk drive on page 75 7 If you turned off the DS3200 in step 2 on page 96 turn it on Chapter 5 Replacing components 97 98 System Stor
152. s either Optimal or Needs Attention 9 Does each module RAID controller power supply ESM display green status LEDs only and is the status Optimal for each module component e Yes Go to step 11 e No Go to step 10 10 Diagnose and correct the fault a To run the Recovery Guru click Recovery Guru in the toolbar in the Subsystem Management window b Complete the recovery procedure If the Recovery Guru directs you to replace a failed component locate and troubleshoot that component See Checking the LEDs on page 52 c When the procedure is completed select Recheck in the Recovery Guru This runs the Recovery Guru again to make sure that the problem is corrected d If the problem remains contact your IBM technical support representative 11 Replace the bezel on the storage expansion enclosure if applicable Cache memory and cache battery Each RAID controller in the DS3200 storage subsystem supports either 512 MB or 1 GB of cache memory to store read and write operations Both RAID controllers in the DS3200 must have the same amount of cache memory The battery in each controller can maintain the data in the RAID controller cache for up to 3 days in the event that the DS3200 storage subsystem loses power Attention There are different part numbers for a DS3200 replacement SAS controller depending on whether the optional SAS host port adapter is installed in the existing controller See the storage subsystem p
153. s that are installed and the power management optional features that are in use 2 These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI 12 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average stated values because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large number of computers will operate 4 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Models and optional devices The DS3200 RAID controller cache size partitions and other features vary depending the DS3200 model and optional devices Contact your IBM marketing representative or authorized reseller for more information about the DS3200 models and options Operating system support The following operating systems are supported for host servers that have mapped LUNs that are created in the DS3200 with storage expansion enclosures e Microsoft Windows Server 2003 e Red Hat Enterprise Linux e SuSE Linux Enterprise Server e Novell Netware e VMware ESX Server For additional host operating system support see the latest DS3000 Storage Manager Version 2 software readme file and the IBM DS3000 series products interoperability matrix at http www ibm com systems stor
154. sion enclosures that you want to install currently contain logical drives or configured hot spares and you want them to be part of the DS3200 storage subsystem configuration see the BM DS3000 Storage Manager Version 2 Installation and Support Guide which is in the Documentation folder on the IBM 26 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide System Storage DS3000 Support CD Incorrect drive migration might cause loss of configuration and other storage subsystem problems Contact your IBM technical support representative for additional information Redundant drive channel pair Each RAID controller on the DS3200 has a drive expansion channel that contains an x4 SAS port The storage expansion enclosures that are connected to this connector form a drive channel The maximum number of hard disk drives that can be installed in one drive channel is 48 In a dual controller DS3200 one drive channel from each controller combines to form a redundant drive channel pair Figure 18 shows an example of a redundant drive channel pair If any component of the drive channel fails the RAID controllers can still access the storage expansion enclosures in the redundant drive channel pair Note In storage expansion enclosures that are connected to a dual controller storage subsystem you must install the optional second ESM to support dual redundant drive paths
155. solutions Replace the failed drive or drives SAS cable failed Replace the SAS cable RAID controller failure Replace RAID controller Midplane failure Replace the DS3200 Contact your IBM technical support representative A drive has an interface problem with the ESM or controller Replace the drive Incorrect firmware version Make sure that the DS3200 has the correct firmware version See Software and hardware compatibility and upgrades on In a dual controller storage subsystem one controller has failed and in the drive channel that originates from the other functioning controller an ESM has failed Replace the failed controller and ESM Chapter 6 Solving problems 103 104 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 7 Parts listing DS3200 storage subsystem The replaceable components that are available for the DS3200 storage subsystem are described in this chapter To check for an updated parts listing on the Web complete the following steps 1 Go to Ihttp www ibm com servers storage support 2 On the Support for System Storage and TotalStorage products page under Select your product in the Product family field select Disk systems 3 In the Product field select IBM System Storage DS3200 4 Click Go 5 For documentation updates click the Install Use tab Replaceable
156. st contain no prior configuration data e Drive labels A label is provided on the front of each hard disk drive Use this label to record the location information for each drive before you remove it Be sure to keep a record of the drives and their corresponding bays Also record the location information in Table 9 on page 110 If you install a drive in the wrong bay you might lose data e Drive LEDs Each drive tray has two associated LEDs a green activity LED and an amber status LED These LEDs indicate the status for that drive Hard disk drive activity LED Hard disk drive status LED Figure 45 Hard disk drive LEDs Activity LED green When this LED flashes it indicates that there is activity to the drive Status LED amber When this LED flashes it indicates that the drive has been identified by the software When this LED is lit and not flashing it indicates that the drive has failed e Hot swap hardware The DS3200 contains hardware that enables you to replace a failed hard disk drive without turning off the storage subsystem You can continue to operate the DS3200 while a hard disk drive is being removed or installed These drives are known as hot swap hard disk drives Chapter 5 Replacing components 73 Removing a hard disk drive To remove a hot swap hard disk drive complete the following steps Note The hard disk drive
157. stem The left controller is controller A and the right controller is controller B When the DS3200 has two controllers one controller will continue to operate if the other controller fails The controllers contain the storage subsystem control logic interface ports and LEDs A single controller model comes with one SAS host port and can support two additional SAS host ports through an optional SAS host port adapter which provides three SAS host ports on the controller A dual controller model comes with one SAS host port on each controller each controller can support two additional SAS host ports through an optional SAS host port adapter which provides three SAS host ports on each controller Each controller has one SAS drive expansion port for connecting to the DS3000 storage expansion enclosures and one Ethernet port for DS3200 subsystem management purposes See Figure 13 on page 23land Figure 23 on page 35 Attention When a DS3200 has two controllers the controllers must be identical to each other in hardware part number DIMM size and firmware If you install a SAS host port adapter in either controller you must install an identical SAS host port adapter in the other controller The storage management software automatically sets the enclosure ID number for the controllers You can change the enclosure ID setting through the DS3000 storage management software only There are no switches on the DS3200 chassis to manually set the enc
158. sult of replacing a drive in the array The more extensive the data changes are the more work that will have to be performed to restore the data in the event that the array fails because an additional drive fails while the array is in a degraded state Replacing all drives at the same time Use this procedure to replace all drives at the same time You must use this method if you are upgrading drives that contain RAID 0 logical drives All the data that is currently on the drives is lost when you replace the drives therefore you must back up all data that is currently on the drives This procedure also requires you to turn off the storage expansion enclosures and the DS3200 which makes the storage subsystem and any attached storage expansion enclosures inaccessible to other users Attention After you remove a drive wait 70 seconds to allow the drive to spin down before you replace or reseat the drive Failure to do so might cause unpredictable results To replace all the drives at the same time complete the following steps 1 Read the following information e The information in Replacing multiple drives on page 77 particularly the paragraphs that explain the differences between the two possible upgrade procedures e The information in the software documentation about drive upgrades and installation e The documentation that comes with the new drives Read all precautionary notes kit instructions and other information Ki
159. systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Documentation format The publications for this product are in Adobe Portable Document Format PDF and should be compliant with accessibility standards If you experience difficulties when you use the PDF files and want to request a Web based format or accessible PDF document for a publication direct your mail to the following address Information Development IBM Corporation 205 A015 Appendix C Notices 117 3039 E Cornwallis Road P O Box 12195 Research Triangle Park North Carolina 27709 2195 U S A In the request be sure to include the publication part number and title When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications
160. t instructions often contain the most current information about the drives and their installation plus upgrade or servicing procedures Compare the kit instructions with this procedure to determine whether you must modify this procedure 2 Use the DS3000 Storage Manager software to check the status of the DS3200 Correct any problems that are reported 3 Perform a complete backup of the drives that you are replacing You need the backup to restore data on the drives later in this procedure 78 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 8 Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 19 Unpack the new drives Set the drives on a dry level surface away from magnetic fields Save the packing material and documentation in case you have to return the drives Complete the following steps a Stop all I O activity to the storage subsystem and attached storage expansion enclosures b Make sure that all of the green drive activity LEDs on the front of the storage subsystem and on all attached storage expansion enclosures are not flashing Make sure that the green cache active LEDs are off See Controller LEDs on page 53 for the location of the cache active LEDs d If applicable use the operating system sof
161. t of the storage subsystem are shown in Hot swap hard disk drive Filler panel Bezels Figure 2 DS3200 hot swap drive bays and bezels Hot swap hard disk drive You can install up to 12 hot swap SAS or SATA hard disk drives in the DS32000 Filler panel The DS3200 comes with filler panels in the drive bays Before you install a hard disk drive remove the filler panel and save it for future use Each of the 12 drive bays must contain either a filler panel or a hard disk drive Chapter 1 Introduction 7 Bezel left side The left bezel contains the DS3200 LEDs as shown in the following illustration For a description of the LEDs see Front LEDs on page 53 System Storage Power on LED oco T System locator LED ga Overtemperature LED ie __ System error LED Figure 3 Bezel left side Bezel right side The right bezel contains the hard disk drive identification information as shown in the following illustration Drives 1 4 533 Drives 5 8 9312 Drives 9 12 Figure 4 Bezel right side The DS3200 supports up to twelve 3 Gbps SAS or SATA hard disk drives which come preinstalled in drive trays Install drives in the 12 drive bays on the front of the storage subsystem When a drive is installed the drive and tray bay designation is set automatically
162. t the alignment pins on the release tab into the holes in the left front of the controller or power supply and hold it in place Note The arrow on the outside of the release tab points to the right 7 ci a 1 or 0 Phillips screwdriver to install the screw that you removed in step 8 Press the release tab gently to the right and open the handle on the controller or power supply 9 Reinstall the controller or power supply Sed Replacing a controller on page 66 or Replacing a power supply on page 82 Replacing a drive compatibility key Each hard disk drive bay contains a drive compatibility key which helps to ensure that you install only a supported drive in the bay Important Do not attempt to install any hard disk drive other than a supported drive in any hate dick diive bay Seaitiod nue a is3000 ds3200 for information about the DS3200 and an interoperability matrix that lists supported hard disk drives If a drive compatibility key breaks you must replace it The miscellaneous hardware kit contains several replacement drive compatibility keys obtain a kit if you have to replace a drive compatibility key see Table 9 on page 110 Chapter 5 Replacing components 95 The following illustration shows a drive compatibility key Tab Figure 60 Drive compatibility Key To replace a drive compatibility key complete the following steps 1 Read the safety information that begins on page xiland Best practice
163. tached connection to a single host HBA Single controller direct attached connection to dual HBAs in a single host redundant host connection Single controller direct attached connection to single HBAs in 1 multiple hosts Dual controller direct attached connection to two HBAs in the same host redundant host _ connection Dual controller direct attached connections to gt multiple HBAs in multiple hosts DS3200 controller connectors Example of a DS3200 that is connected to one BladeCenter unit Power supply switches and connectors for the DS3200 Power supply LEDs Front LEDs and controls Controller LEDs Host port adapter LEDs Removing a controller Installing a controller Removing and replacing a controller Removing the battery unit from the controller Removing and replacing controller A Removing the SAS host port adapter filler panel Installing a SAS host port adapter a Hard disk drive LEDs Fr Removing a drive Installing and removing a hard disk drive Replacing a power supply unit Removing and replacing a controller Copyright IBM Corp 2006 2009 viii Removing a battery unit from the controller Memory cache DIMM location Removing a controller Removing the battery from the controller i Removing the DIMM from the controller Installing the DIMM in the controller Reinstalling the controller Removing the bezels Controller and power supply release tabs Removing
164. tal services module ESM for each EXP3000 storage expansion enclosure that is attached to the DS3200 storage subsystem You install the second ESM during this procedure e You purchase the SAS cables that are required to create a redundant drive enclosure path To upgrade a single controller DS3200 storage subsystem to a dual controller DS3200 storage subsystem when there are EXP3000 storage expansion enclosures attached to the DS3200 complete the following steps 1 Turn off the DS3200 storage subsystem and all attached EXP3000 storage expansion enclosures 2 Install a second RAID controller in the DS3200 storage subsystem by using the instructions in Installing a controller on page 64 3 Install a second ESM in each EXP3000 that is connected to the DS3200 storage subsystem a Read the safety information that begins on page xi and Best practices guidelines on page 6 b Remove the ESM filler panel from the rightmost ESM bay of the EXP3000 1 On the left side of the ESM filler panel press the orange release tab to the right just enough to release the handle no more than 6 mm 0 25 in as you rotate the handle upward 2 Using the handle gently slide the ESM filler panel out of the EXP3000 Save the ESM filler panel for future use c Hold the new ESM so that the handle is fully extended d Gently slide the ESM into the bay until it stops Rotate the handle downward into the closed position until it clicks
165. te it using instructions at http www ibm com storage fasttkeys In addition the resulting insufficient load to the enclosure power supplies might cause them to intermittently appear to have failed falsely indicating that the power supplies are bad All drives in the DS3200 storage subsystem and the connected storage expansion enclosures must contain no prior configuration data Use SAS cables to cable the DS3200 to the storage expansion enclosures See Connecting storage expansion enclosures to the DS3200 on page 26 Complete one of the following cabling tasks to enable management of the DS3200 configuration e If you are using out of band management cable the DS3200 Ethernet ports to either the management workstation or the host e If you are using in band management cable the DS3200 hosts to the SAS host bus adapters HBAs in the hosts See Connecting hosts to the DS3200 on page 37 Connect the power cables for the DS3200 See Cabling the DS3200 power supplies on page 43 Power on the attached storage expansion enclosure and the DS3200 storage subsystem using the procedure in Turning on the storage subsystem on page 46 Install the DS3000 Storage Manager Version 2 software on the management workstation for out of band management or on the host for in band management See the BM System Storage DS3000 Storage Manager 2 Installation and Support Guide for the management workstation or host
166. tem supports simultaneous power on of the system components however always follow the power on sequence that is described in the Turning on the storage enclosure section of the applicable Installation User s and Maintenance Guide during any attended power on procedure e A storage subsystem in an optimal state recovers automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components After power is restored contact your IBM technical support representative if any of the following conditions occur The storage subsystem logical drives and subsystems are not displayed in the Storage Manager graphical user interface The storage subsystem logical drives and subsystems do not come online The storage subsystem logical drives and subsystems seem to be degraded 4 Turn on the power to each device according to the startup sequence 5 Turn on both of the power supply switches on the DS3200 The green LEDs on the front and the rear of the DS3200 should remain lit If other amber LEDs are lit see Chapter 6 Solving problems on page 99 Recovering from an overheated power supply Each storage subsystem contains two power supplies Each power supply contains a built in temperature sensor to prevent the power supply from overheating Under normal operating conditions with an ambient air temperature range of 10 C to 35 C 50 F to 95 F the fans in the power supply units
167. the SAS HBA ports in the hosts or SAS switches to the installation area Route main power cords to the installation area Continue with Installing the DS3200 in a rack cabinet To install the DS3200 in a rack cabinet follow the instructions in the Rack Installation Instructions that come with the DS3200 Then continue with Chapter 3 Cabling the storage subsystem on page 23 Chapter 2 Installing the storage subsystem 21 22 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 3 Cabling the storage subsystem After the storage subsystem is installed in its permanent location you must cable it to hosts drives and other external devices depending on your hardware configuration SAS controller connectors Figure 13 shows controller A the host ports and the drive expansion port at the rear of a single controller DS3200 storage subsystem Controller A Host port 1 Drive expansion port Hl 10 wO oooo o0 O 10 yo hl Ol O O Nal i NO Figure 13 Single controller DS3200 storage subsystem ports and controller Figure 14 shows an optional host port adapter installed in both controllers Controllers A and B the host ports and the drive expansion ports at the rear of a dual controller DS3200 s
168. the power supply 43 cabling the storage subsystem connecting host to RAID controller 37 connecting power 26 connecting secondary interface cables 33 connecting storage expansion enclosures 26 topologies 28 cache battery See battery 61 cache memory cache active LED 61 size of 60 caution and danger notices xi caution statements 3 checking the LEDs 52 Class A electronic emission notice 118 components battery 11 controllers 7 hard disk drives 7 host port adapter 9 power supplies 7 weights 13 configuration installing a BladeCenter 41 configuration installing the storage subsystem 37 contamination particulate and gaseous 117 controller description 9 Copyright IBM Corp 2006 2009 controller continued host port adapter 9 information record 111 LEDs 53 location 9 replacing 66 sample information record 112 controllers dual host port adapter 9 must be identical 9 requirements 9 cooling 15 customer replaceable units CRUs 7 105 removing a hard disk drive 74 replacing the battery 87 replacing the controllers 66 D danger statements 3 data sheet 111 data sheet sample 112 dc power LED 52 devices installing and replacing 63 dimensions of DS3200 4 direct management method 36 documentation format 117 documentation inventory 17 drive compatibility key replacing 95 drive labels 73 drive LEDs activity LED 53 73 status LED 53 73 drive hard disk no hot swapping when LEDs lit 9 replacing all at same time 77 78 r
169. the release tab on a power supply Drive compatibility key ee i Installing a drive compatibility key DS3200 storage subsystem parts Serial number location on the DS3200 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Tables 1 Features and operating specifications ee ee ee 2 Software and firmware levels for the DS3200 storage subsystem boo OR 4 a ee el ee we er TY 3 DS3200 weights oo a aw amp SB oe ie eA es Rog R thas Eo amp amp oe Ee MS 4 DS3200 component weights oF We Be Be Gee eh ko a ee oe oe RB oe Goa ao ae DA 5 Troubleshooting Rg Gea e ae Er a Er a GE 010 6 Parts listing for DS3200 pooh op we oa 4 ee we Boe Be ed boop we eg e 4 aw 2 106 7 IBM power cords BoM BR Ae Rog ee a a is ds al aoe we Gm mw le as TOF 8 Product identification record god ee Uh ah eo we ce ee ee eg ae ee of a 109 9 Drive location information record Boe tae Oo oh th ce a aa ewe a oe TO 10 Storage subsystem and controller information record Dee ae Be ee a we pe 11 Sample information record 2 2 on 2 ee ee 112 12 Limits for particulates and gases nommen 117 Copyright IBM Corp 2006 2009 ix X System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Safety Before installing this product read the Safety Information Aal ABI bel 3 Gag giil Ibe GS i di Antes de instalar este produto leia as Informac es de Segu
170. the storage subsystem shuts down and the storage management software displays a Not Responding status in the Array Management window Attention To prevent damage to the DS3200 storage subsystem components when the power supplies automatically shut down immediately remove all rack cabinet panels to help reduce the rack cabinet air temperature To resume normal operation after a power supply shutdown complete the following steps 1 Did you use the procedure Troubleshooting the storage subsystem on page 51 to identify an overheating problem e Yes Go to step 2 e No Perform the procedure in Troubleshooting the storage subsystem on page 51 to make sure that the power supplies have shut down because of an overheating problem and then go to step 2 Stop I O activity to the storage subsystem and all attached storage expansion enclosures 3 Take all or some of the following measures to alleviate the overheating problem e Remove all panels from the rack cabinet immediately e Use external fans to cool the area e Shut down the power to the storage expansion enclosure using the procedure that is described in Performing an emergency shutdown on page 57 4 Wait for the air in and around the storage subsystem to cool After the temperature inside the power supplies drops to below 65 C 149 F the storage subsystem is capable of power on recovery without operator intervention After the air has cooled the
171. torage subsystem are shown Drive expansion Drive expansion Host port 2 Host port 3 port Host port 1 Host port 2 port Host port 1 Host port 3 Controller A Controller B F tomo o o bpo o i 10 H roko Jo o o tofo m ee O OG en a OA Op m iaa ia na A ar cocces EEE Seesen 01010101010 MEE sei o PLY Meere fal ee FE 0000000 fal O NE Q gt Nieeeeees Seeeeees Figure 14 Dual controller DS3200 storage subsystem ports and controllers with an optional host port adapter Host port 1 Host port 2 and Host port 3 The DS3200 host ports are each a x4 multilane 3 Gbps universal mini SAS port Connect a SAS cable from your host system SAS host bus adapter to a host port on each controller Drive expansion port The drive expansion port is a x4 multilane SAS port Connect a SAS cable to this port and to a drive expansion enclosure Copyright IBM Corp 2006 2009 23 Enclosure ID settings The controller automatically sets the enclosure ID number You can change the setting through the storage management software if necessary Both controller enclosure ID numbers are identical under normal operating conditions The allowable range of enclosure ID settings is 0 through 99 However for best results do not set the enclosure ID to 00 or any number less than 80 The DS3200 enclosure ID is
172. tware to disconnect the storage subsystem logical drives from the host before you power off the storage subsystem Attention To turn off all power to the storage subsystem you must turn off both power supply switches and disconnect both power cords Use the procedure in step 6 for the correct shutdown sequence Turn off the power to each device according to the following shutdown sequence a Turn off power to the host before you turn off power to the storage subsystem If the host must stay powered on to support a network see the operating system documentation for information about disconnecting the storage subsystem logical drives from the host before the storage subsystem is powered off b Turn off power to the storage subsystem before you turn off power to the storage expansion enclosures Turn off both power supply switches on the rear of the storage subsystem c Turn off power to other supporting devices for example management stations or Ethernet switches Use the procedures in Replacing a hot swap hard disk drive on page 75 to remove the drives that you want to replace Use the procedures in Installing a hard disk drive on page 75 to install the new drives in the storage subsystem After you install all the new drives check the system documentation for the hardware devices that you intend to power on and then determine the correct startup sequence Use the following power on sequence where applicable a
173. uctions often contain the most current information about the drives and their installation plus upgrade or servicing procedures Compare the kit instructions with this procedure to determine whether you must modify this procedure 2 Use the DS3000 Storage Manager software to check the status of the unit Correct any problems that are reported 3 Back up the data in the arrays and logical drives that are configured using the drives that you are replacing Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 19 4 Unpack the new drives 80 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Set the drives on a dry level surface away from magnetic fields Save the packing material and documentation in case you have to return the drives Use the DS3000 Storage Manager software to make sure that the array that was defined using these drives is in Optimal not Degraded state before you manually fail the first drive that you want to replace Ifthe array isina Degraded state use the recovery procedures to bring the array into the optimal state Make sure that e You fail only one drive e The software status display shows a Failed status for the applicable drive e The amber drive fault LED on the front bezel below the drive is lit Attenti
174. uite Attach Kits contact your IBM marketing representative or authorized reseller e Where racks are in rows front to front or back to back gaps of at least 122 cm 48 in must separate the rows across the cold aisle see Figure 12 on page 16 Chapter 1 Introduction 15 e To correct airflow in each rack the rack filler plates must be installed in unused positions Also all the gaps in the front of the racks must be sealed including the gaps between the storage subsystems T42 racks 120 cm 48 in cold aisle width Cold aisle T42 racks Air conditioner AAA Hot aisle T42 racks Airflow back front 2 Perforated tiles or gratings front 244 cm 96 in between center lines of hot and cold aisle back yvy back front Figure 12 Example of cold aisle hot aisle rack configuration 16 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide Chapter 2 Installing the storage subsystem This chapter provides the information about installing the storage subsystem into a rack cabinet Before you begin the installation review the safety information in Safety on page xi and Handling static sensitive devices on page 19 Installation overview on page 18 provides an overview of the entire DS3200 installation process Read this overview before you begin the installation Inve
175. urn off the DS3200 storage subsystem before you turn off the attached storage expansion enclosures After you replace all the drives you must_reconfigure the new drives and restore data from backup See the procedure A al de anne nee This is the safest way to exchange drives without losing data However this method might take a long time to complete because of the backup reconfiguration and restoration processes In addition other users are not able to use the storage subsystem or any storage expansion enclosures attached to the storage subsystem until you finish the procedure You must use this method on RAID 0 logical drives e Replacing the drives one at a time In this method you manually fail each drive replace it and wait for the system to restore data to the new drive before you install the next drive After you install the new drives you can configure them to make the additional drive space available See the procedure in Replacing the dives one at a ime on page 80 Using this method you can replace the drives while the storage expansion enclosures and the DS3200 are running eliminating the downtime that is required if you replace all the drives at once However this method is more risky because you can lose data if the drive restoration or storage subsystem reconfiguration process fails In addition the reconstruction process might take a long time This method works only on redundant logical drives RAID 1 3 or 5 Y
176. urn the new battery unit 7 Insert the new battery unit into the controller chassis a Slide the battery pack into the controller until the battery pack connector pins are firmly seated in the controller battery connector b Tighten the captive fastener clockwise to secure the battery pack in place 88 System Storage DS3200 Storage Subsystem Installation User s and Maintenance Guide 8 Insert the controller into the chassis a Slide the controller into the empty controller bay in the storage subsystem Make sure that the handle is pulled straight out as you slide the controller into the bay b Make sure that the guide pins on the side of the controller fit into the notches on the DS3200 chassis See Figure 49 on page 88 c After the guide pins fit into the notches and the controller fits snugly into the bay push the handle downward to fully latch it into place After you replace a controller cache battery reset the battery age timer For information about resetting the batter age timer see the Storage Manager software online help Replacing the memory cache DIMM Attention To avoid damage to the DIMM you must first remove the memory cache battery and wait the required time period before you install or remove the DIMM Follow the instructions in this procedure exactly Use these procedures if you are replacing a failed DIMM or if you are removing and installing the DIMM as directed in Replacing a controller
177. wer cord is connected and that the switches are turned on All drives Midplane failure Replace the DS3200 Contact your IBM technical support representative Several Hardware failure Replace the affected components components If this does not correct the problem replace the RAID controllers Contact your IBM technical support representative The DS3200 was Perform one of the following not powered on or actions all SAS cable e Power on the storage connections subsystem tween the stor an Storage Make sure that the SAS cable Erle and he Sorne eraren ese DS3200 storage subsystem failed and the DS3200 storage subsystem are made Front panel Power supply Make sure that the power cables problem are connected and that the power supplies are turned on Hardware failure If any other LEDs are lit replace the midplane Contact your IBM technical support representative Chapter 6 Solving problems 101 Table 5 Troubleshooting continued Problem indicator Component Possible cause Possible solutions Green LED is Drives The DS3200 was Perform one of the following flashing slowly not powered on or actions once every 2 all SAS connections Power on the storage seconds between the storage subsystem expansion ertosres andthe Me teaser he DASUN storage storage expansion enclosures subsystem have ie and the DS3200 storage failed subsystem are made
178. window toolbar and complete the recovery procedure If the problem remains contact your IBM technical support representative e No Go to step 23 23 Use the DS3000 Storage Manager software to print a new storage subsystem profile Installing an optional SAS host port adapter Note The DS3200 SAS 2 Port Daughter Card option is referred to in this document as host port adapter This section explains how to install an optional SAS host port adapter into a controller Attention If you install a host port adapter in a controller you must make sure that an identical host port adapter is installed in the other controller on the DS3200 for correct operation of the controllers The SAS host port adapter adds two additional host ports to the controller To install a SAS host port adapter complete the following steps Attention To prevent data loss you must shut down the storage subsystem before you remove the controller from the chassis For the correct shutdown sequence see Turning off the storage subsystem on page 55 1 Read the safety information that begins on page xi and Best practices guidelines on page 6 2 Turn off the storage subsystem see Turning off the storage subsystem on page 55 55 3 Disconnect the cables that are connected to the controller Chapter 5 Replacing components 69 4 Remove the controller from the chassis Handle Guide pin Notch Figure 42 Removing and repl
179. y hazardous procedure step or situation Chapter 1 Introduction 3 Features and operating specifications Table 1 contains a summary of the features and operating specifications of the DS3200 Depending on your DS3200 model some features might not be available or some specifications might not apply Table 1 Features and operating specifications General e Modular components High capacity disk drives RAID controller modules Power supplies with built in fan units e Technology Supports disk array technology SAS host interface redundant data storage power and cooling system and SAS and SATA disk controllers Hot swap technology for hard disk drives power supplies and controllers e User interface Built in power activity and fault LEDs identification labeling on components rear LEDs and connectors Easy to replace hard disk drives power supplies with built in fan units and controllers Hard disk drive storage Maximum hard disk drives per DS3200 12 Drive type SAS and SATA Controllers e Technology and interfaces SAS interface Two 26 pin mini SAS connectors per controller two more with optional SAS host port adapter installed Acoustical noise emissions For maximum system configurations 12 hard disk drives installed e Sound power idling 6 2 bels e Sound power operating 6 2 bels Sound pressure idling 48 dBA Sound pressure operating 48 d

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