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IBM Security Camera 343 User's Manual

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1. OM12831 Figure 26 Removing the Server Board Cabling 83 84 7 Remove the screws indicated in Figure 27 Y AO OM12832 Figure 27 Removing the Server Board Retaining Screws 8 Lift the server board out of the chassis and place on a clean static free surface 9 Repeat this procedure in reverse to install the server board xSeries 343 Hardware Maintenance Manual Replacing the CD ROM and Floppy Disk Drives Attention The cable can easily be damaged if not handled carefully Refer to the installation instructions supplied with the replacement cable To replace the CD ROM and or floppy disk drives follow this procedure 1 2 3 4 5 6 Remove the bezel Remove the three screws securing the fan bracket and remove Unplug and remove the 40 mm fan module Disconnect the ribbon cable A in Figure 28 from the server board
2. OM12837 Figure 38 Jumper Locations J1E1 and J6A2 xSeries 343 Hardware Maintenance Manual System Recovery and Update Jumpers J1E1 Table 14 System Recovery and Update Jumper Options Option Description BMC Write If pins 2 and 3 are jumpered default the BIOS boot block is write protected If pins 1 Protect and 2 are jumpered the boot block is erasable and programmable WARNING Incorrect programming of the boot block will render the system unbootable With this option set to its default factory setting the BMC s operational code can still be programmed without moving the jumper CMOS Clear If pins 4 and 5 are jumpered default preservation of configuration CMOS through system reset is controlled by the BMC If pins 5 and 6 are jumpered CMOS contents are set to the manufacturing default during system reset Password Clear If pins 7 and 8 are jumpered default the current system password is maintained during system reset If pins 8 and 9 are jumpered the password is cleared on reset Recovery Boot If pins 10 and 11 are jumpered default the system will attempt to boot using the BIOS programmed in the Flash memory If pins 11 and 12 are jumpered the BIOS will attempt a recovery boot loading BIOS code from a CD ROM disk into the Flash device This feature is typically used when the BIOS code has been corrupted DSR DCD Configuration J
3. 78 Replacing the Back Up liscio rc diia 79 6 Upgrading the Chassis J J 83 Replacing the Server Board 83 Replacing the CD ROM and Floppy Disk Drives 85 Replacing the Front Panel Board ss 87 R placing ANS cate ties ts tiis Raetia 88 Removing the Power Supply Cage pp 90 xSeries 343 Hardware Maintenance Manual 7 Technical Reference 91 Connecter iPinouls2z alle TN ue ane ed 91 Alarms 91 DC Power Input for DC Input Power Supply 92 Serial POMS cts cise ET 93 Configuration JUMPETrS aaa feist athe ata ene ea deem mies ind ek n 94 System Recovery and Update Jumpers J1E1 95 DSR DCD Configuration Jumper J6A2 95 WEIS mcer PERO hal li ie i S taa 96 A POST Error Codes Messages and FRU to Failure Information 98 POST Codes arid Error MESSAGES 2 2 nee 103 POST Error Beep Codes ee eed ee 106 PC Doctor Symtom to FRU is Ne ne Ve eds se 108 B Equipment Log and Configuration Worksheet 110 Equipment Log e ee 110 C Solving ProblemS die 112 Resetting ING Systems cote Toe pee
4. HHH gt TR DI e e Safety Addendum 139 o Ae 9 EE 10 82kg 180 RED gt 82 kg 180 85 140 xSeries 343 Hardware Maintenance Manual 11 I FA AN Safety Addendum 141 142 Server Library A CR
5. 1 1 Bde BIS Bay RE 1 pe xSeries 343 Hardware Maintenance Manual AI ATE N EE re Sen eee or ARI IE AR MIA RARE 42 p K A 5 ARRET RP RE i ERAS ERAT dE WER 1 HA PA PT A BARA 1 2 2 3 3 4 BH ERIE E ERICA 4 BA IAE LIMA CAR 5 ARE ER Safety Addendum 143 144 gH 2 IBM 33F8354 1 E gt RRS HRA ROTA 3 MEXE
6. CES Figure 32 Replacing 40 mm Fans Upgrading the Chassis 89 Removing the Power Supply Cage To replace the power supply cage follow these instructions Remove the front bezel Disconnect the power cable and SCSI cable from the drive tray Remove the drive tray Remove the cable hold down bracket located underneath the drive tray Disconnect the power connector from the floppy CD ROM signal cable Disconnect and remove the 40 mm fan array A in Figure 33 Disconnect the server board s main power connector and peripheral power connectors in Figure 33 Remove the two securing screws C in Figure 33 from the power supply cage 9 Lift out the power supply cage D in Figure 33 SOY cep XE 99 Figure 33 Removing the Power Supply Cage 90 xSeries 343 Hardware Maintenance Manual 7 Technical Reference This section includes e Connector pinouts e Information on jumpers Connector Pinouts This section describes certain I O interface connectors of the xSeries 343 server Alarms The alarms port interface is a standard DB15 pin connector see Figure 34 This connector allows remote display of alarm conditions Each alarm Major Minor Critical and Power is the output of a STDT relay contact A common contact with normally open and normally closed connections is included Power alarm has just a common and normally open contact outputs The major and minor alarms contain external reset circuits Table 12 giv
7. 4 2 ee HSE 5 C 3 158 D 5 3 010 SD yg 2 HO KA 5 40 Dk wy FRE OS UN Seat D D Wool jj UD 55 sy S50 Hf in Al E 10 C o um jo Url let ZUBE DU 1 0 OI RO 80 JJ randa OE O lt I JO O ON 010 159 SEIS Al E c HOHA e LEAL ANAL EU O ue el AS 830 04 TIO 270 et UH El el A e 100 C 212 F 014 O Safety Addendum CD RO AUTO A ZO el ol Xl Al TA mul OF lt RO D ol lt 164 JI RS FE O ul lt KO Hs UN E MET FS 02 m4 ro xSeries 343 Hardware Maintenance Manual Ct OI HO my un ENT e BA O ls OF ZI _ 65 __ Sue Fx jo HO T lt d A E ot Al O L LEE JD F lt 03 no UP zy 100 ON AS ci OK 34 OF DU 160 O RI HO N A gt 18 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs 0 NAS HA cISAIS UN Safety Addendum 161 H 3 TT f lt UJ c oap BRU Syst Fx pr mosti Kd Jj 0H ol ADA UL R0 038104 AN xSeries 343 Hardware Maintenance Manual 162 O RI HO N A gt 18 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs 0 NAS
8. Feature Secure mode Description How to enter secure mode Setting and enabling passwords automatically places the system in secure mode If you set a hot key combination through Setup you can secure the system simply by pressing the key combination This means you do not have to wait for the inactivity time out period When the system is in secure mode The server can boot and run the operating system but mouse and keyboard input is not accepted until the user password is entered At boot time if a CD is detected in the CD ROM drive or a diskette in drive A the system prompts for a password When the password is entered the server boots from CD or diskette and disables the secure mode If there is no CD in the CD ROM drive or diskette in drive A the server boots from drive C and automatically goes into secure mode All enabled secure mode features go into effect at boot time To leave secure mode Enter the correct password s continued xSeries 343 Hardware Maintenance Manual Table 7 Software Security Features continued Feature Disable writing to diskette Set a time out period so that keyboard and mouse input are not accepted Also screen can be blanked and writes to diskette can be inhibited Control access to using the SSU set supervisor password Control access to the system other than SSU set user password Boot without keyboard Specify the boot sequence Chassis Description De
9. Is the system operating normally If so the power LED is probably defective or the cable from the front panel to the server board is loose Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Properly If all items are correct and problems persist contact your service representative or authorized dealer for help No Characters Appear on Screen Check the following Is the keyboard functioning Check to see that the Num Lock light is functioning Is the video monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an add in video controller board do the following Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Solving Problems 115 Characters Are Distorted or Incorrect Ch
10. Off Off REM 9 9 ERES Description Test 8237 DMA Controller the DMA page register test passed Performing the DMA Controller 1 base register test next Init 8237 DMA Controller the DMA controller 2 base register test passed Programming DMA controllers 1 and 2 next Extended NMI Enable extended NMI source enabling is in progress Enable Mouse and Keyboard the keyboard test has started Clearing the output buffer and checking for stuck keys Issuing the keyboard reset command next Keyboard Interface Test a keyboard reset error or stuck key was found Issuing the keyboard controller interface test command next Check Stuck Key Enable Keyboard the keyboard controller interface test completed Writing the command byte and initializing the circular buffer next Disable Parity NMI the command byte was written and global data initialization has completed Checking for a locked key next Verify RAM Size checking for a memory size mismatch with CMOS RAM data next Check ATA cable type presence of ATAPI devices Display keyboard message Display IDE mass storage devices Display USB mass storage devices Report the first set of POST errors to error manager Boot Password Check the password was checked Performing any required programming before Setup next OEM Patch 9 Set Printer RS 232 timeout Init FDD Devices resetting the hard disk controller next Lock out PS 2 keyboard mouse if unatten
11. Password pressed you are prompted for a password press the ESC key to abort Once set this can be cleared by setting it to a null string or by using the clear password jumper on server board Set User Password lt Enter gt Controls access to system boot When the lt Enter gt key is pressed you are prompted for a password press the ESC key to abort Also used to unlock the system when in the secure mode secure mode is indicated by blinking keyboard lights Once set this can be cleared by setting it to a null string or by using the clear password jumper on server board User Access Level Limited Limited Allows access to certain fields only No access No Access Allows no access to change or view fields View Only View Only Allows user to view fields but not change them Full Full Allows user to view and change all fields Configuration Software and Utilities 39 Server Menu Feature Option Description System Management Enters the System Management submenu Console Redirection Enters the Console Redirection submenu Event Log Configuration Enters the Event Log Configuration submenu Service Boot Disabled Enables the Service Boot option Option Enabled automatically resets to disabled on next system boot Assert NMI on PERR Disabled If enabled NMI is generated SERR option needs to Enabled be enabled to activate this option Assert NMI on SERR Enabled If enabled NMI is generated on SERR and logged Disa
12. Safety Addendum Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 131 Statement 4 gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib gt 55 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2 7 e 10 Statement 10 A CAUTION Do not place any object weighing more than 82 kg 180 165 on top of rack mounted devices gt 82 kg 132 xSeries 343 Hardware Maintenance Manual Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas a
13. is e or s or for of Off IN i i Description Uncompress various BIOS modules Verify password checksum Verify CMOS checksum Read microcode updates from BIOS ROM Initializing the processors Set up processor registers Select least featured processor as the BSP Hook before the keyboard BAT command is issued Keyboard Controller Test the keyboard controller input buffer is free Next issuing the BAT command to the keyboard controller Init after Keyboard test the keyboard controller BAT command result has been verified Next performing any necessary initialization after the keyboard controller BAT command test Write Command Byte 8042 the initialization after the keyboard controller BAT command test is done The keyboard command byte will be written next Keyboard Init the keyboard controller command byte is written Next issuing the pin 23 and 24 blocking and unblocking commands Disable and initialize 8259 Detect configuration mode such as CMOS clear Chipset initialization before CMOS initialization Init System Timer the 8254 timer test is over Starting the memory refresh test next Check Refresh Toggle the memory refresh line is toggling Checking the 15 second on off time next Setup Interrupt Vectors reading the 8042 input port and disabling the MEGAKEY Green PC feature next Making the BIOS code segment writable and performing any necessary configuration before initializing
14. ot Ir IR Detect PS 2 mouse 30h Off Of R Hook after c000 ROM control 2Eh R A Of Set up video parameters in BIOS data area 37h Off Activate ADM the display mode is set Displaying the power on message next 37h Initialize language module Display splash logo 37h Off Display Sign On Message BIOS ID and processor information 38h Off A ap e initializing the bus input and general devices 34h Off Reset IDE controllers 39h G JO R A Displaying bus initialization error messages 3Ah Off mE Display Setup Message the new cursor position has been read and saved Displaying the hit setup message next 40h or Off Off Ensure timer keyboard interrupts are on Memory Test the amount of memory above 8 MB has been found 4Bh G G G and verified Checking for a soft reset and clearing the memory below 8 MB for the soft reset next If this is a power on situation going to checkpoint 4Eh next 57h Chipset hook after memory size 53h Off A A Display processor cache size 54h Of A Of R Disable parity and NMI reporting 2Ah Off A Off continued 100 xSeries 343 Hardware Maintenance Manual Table 17 POST Code Port 80h Codes continued Diagnostic LED Decoder Note G Green R Red A Amber Post Code 60h 65h 7Fh 80h 81h 82h 83h 84h 84h 84h 16h 17h 85h 86h 8Dh 8Dh 8Dh 95h 92h 98h 9Bh 9Eh Off Off E 22 Q E
15. Disconnect the power cable B in Figure 28 You can access the power cable by loosening the captive screw C in Figure 28 and sliding the peripheral bay out an inch or two With the ribbon cable still attached to the CD ROM drive slide the peripheral bay out through the front panel D in Figure 28 and place on a clean static free work surface Figure 28 Removing the Peripheral Bay from the Chassis Upgrading the Chassis 85 86 7 Remove the two screws securing the cable to the CD ROM drive A in Figure 28 and disconnect the CD ROM cable connector 8 Raise the securing latch on the floppy disk drive s ribbon cable connector E in Figure 29 and lift out the ribbon cable F in Figure 29 9 Apply pressure with a small screwdriver to the dimpled side of the peripheral bay D in Figure 29 to separate the CD ROM drive B in Figure 29 from the peripheral bay 10 To remove the floppy disk drive C in Figure 29 from the peripheral bay apply pressure with a small screwdriver to the dimpled side peripheral bay D in Figure 29 to separate the floppy disk drive from the peripheral bay 11 Place the CD ROM drive and the floppy disk drive on a clean static free work surface LATINE Figure 29 Separating the CD ROM and Floppy Disk Drives from the Peripheral Bay xSeries 343 Hardware Maintenance Manual Replacing the Front Panel Board To replace the front panel board follow this procedure Disconnect the s
16. MIN DYNAMIC MIN STATIC Note The maximum combined power of the 3 3 V and 5 V outputs is 150 W Peripheral Bay The peripheral bay consists of the following two bays for removable media e Low profile media bay 1 for a Y2 inch Floppy drive e Low profile media bay 2 for a inch CD ROM drive Hard Drive Tray The hard drive tray supports two 3 5 inch x 1 0 inch Ultra160 SCSI hard disk drives non SCA The hard drive tray is designed to accept 15 K RPM and below hard drives that consume up to 18 Watts of power Chassis Description 25 Cooling Subsystem The cooling subsystem contains a fan array as shown in Figure 9 consisting of two 80 x 38 mm fans and two 40 x 28 mm fans to cool the server board and other components A fan failure is indicated by one of the fault LEDs located on the front panel OM12820 Figure 9 Fan Array with Four System Fans Installed Air flows through the bezel over the peripheral bay and the hard drive tray passes through the fans over the server board and exhausts through the rear of the chassis Each fan provides a tachometer signal output to the server board to indicate a fan failure Ambient Temperature Control The server board contains a pulse width modulation PWM circuit that cycles the 12 VDC fan voltage to provide quiet operation when system baseboard temperature is low and there are no fan failures Under normal baseboard temperature conditions less than 45
17. Using a screwdriver or other tool attach the other side of the clip to the other side of the processor socket OM14223 Figure 19 Aligning the Heatsink and Installing the Heatsink Retaining Clip Upgrading the Hardware 75 Removing a Processor 1 Observe the safety statements and Handling Static sensitive Devices 2 Detach the heatsink retaining clip from the processor socket using a screwdriver or other tool as shown in Figure 20 OM12827 Figure 20 Unlatching the Heatsink Retaining Clip 3 Remove the heatsink from the processor 4 Raise the locking bar on the socket as shown in Figure 21 OM11788 Figure 21 Raising the Locking Bar on the Processor Socket 5 Remove the processor from the socket 6 If you removed the processor from the secondary socket and are not replacing it you must install a terminator in its place 76 xSeries 343 Hardware Maintenance Manual Installing or Removing a Terminator 1 2 3 A Observe the safety statements and Handling Static sensitive Devices Raise the locking bar B in Figure 22 on the socket A in Figure 22 Align the corner marks on the terminator C in Figure 22 along the locking bar side of the processor socket Place the terminator into the socket Lower the locking bar D
18. ul server xSeries 343 Hardware Maintenance Manual Second Edition May 2002 COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2002 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents O ix Part I Users 6 it cedi en is phina 1 1 IntroductiON ee 5 Notices and Statements Used in This Book 5 Belore YowBe eginia rates O 6 Handling Static sensitive DeviceS 6 2 Chassis Description three J 7 Physical Specifications 0 rn A 7 Features and Specifications ic 8 Environmental Specifications ss 9 Chassis Feature Loc IM dt ER E EE 10 Front Panel m u u haba Daya ha thiyana O atest ere 10 Back Panel en ae una else Natel 13 Internal Chassis FeatureS tesoro e slo id Rss ia di il eu sn sf st 14 RISEPBOANAS atelier dd 22 Power SUP IES un da alt a e ue eda ea 23 DG Power Subsystetri lalla can 23 Roc efr Be 25 Hard Dive Tray see a ed 25 Coolihg Subsystem poe oe 26 Server Management Summary sans en eot eee EAR een hihi 27 Server Board Management Controller 27 3 Regulatory Specifications and Disclaimers 29 Declaration of the Manufacturer or Importer 29 Electron
19. 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Temperature The operating temperature of the server when installed in an equipment rack must not go below 5 C 41 F or rise above 40 C 104 F Extreme fluctuations in temperature can cause a variety of problems in your server Ventilation The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling The rack must also include ventilation sufficient to exhaust a maximum of 1023 BTU s per hour for the server The rack selected and the ventilation provided must be suitable to the environment in which the server will be used xSeries 343 Hardware Maintenance Manual 5 Upgrading the Hardware Tools and Supplies Needed Procedures in this section require the following tools and supplies e Jumper removal tool or needle nosed pliers e Small flat bladed screwdriver e Phillips cross head screwdriver 2 e Pen or pencil e Anti static wrist strap and conductive foam pad recommended a e COS Figure 10 Tools and Supplies Needed Equipment log as you integrate new parts into the system add information about them to your equipment log Appendix B Record the model and serial number of the system all installed options and any other pertinent information specific to the system Caution and Danger Statements Caution and danger statements apply throughout this cha
20. 41 F or rise above 40 C 104 F Extreme fluctuations in temperature can cause a variety of problems in your server Ventilation The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling The rack must also include ventilation sufficient to exhaust a maximum of 1023 BTUs per hour for the server The rack selected and the ventilation provided must be suitable to the environment in which the server will be used xSeries 343 Hardware Maintenance Manual Statement 4 e gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib 255 kg 121 2 Ib CAUTION Use safe practices when lifting User s Guide xSeries 343 Hardware Maintenance Manual 1 Introduction Thank you for purchasing an xSeries 343 server Your xSeries 343 server comes with a one year limited warranty If you have access to the World Wide Web you can obtain up to date information about your xSeries 343 model and other IBM server products at http www ibm com eserver xseries Record your product information in this table Product name Type Model number Serial number This server serial number is located on labels on the rear of the server and on the front of the server on the bezel Notices and Statements Used in This Book The Caution and Danger statements also appear in the multilingual safety information book provided on the Documentation and Resource CD Each statement is numbered for eas
21. HA cISAIS UN Safety Addendum 163 Importante Todas las declaraciones de precauci n de esta IBM documentation empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci n 1 PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial 164 Para evitar una descarga el ctrica 1 2 No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales Desconecte los cables de alimentaci n si
22. Manual Getting Information Help and Sevices 123 E Safety Addendum Related Service Information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General Safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 lb or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel w
23. PCI Installation Tips erred ke 118 Problems with Application Software 118 Bootable CD ROM Is Not Detected nennen nnne nnn 118 Problem Determination TIPS ee eu 119 D Getting Information Help and Services 120 Getting Informatii sedes abel iot ele M a isa 120 Getting Help and Series uns een ee een 120 Contents V E Safety Addendum li ee Lec 124 Related Service Information pp 124 Safely Informatio ere Se a a 124 General Safety es le 124 Electrical Safety PIER 125 Safety Inspection GuUide ssa isa ea duram a du duos 127 Handling Electrostatic Discharge sensitive Devices 128 Groundina Requirements u uu untado tado ee Eon easi adr 129 Safety Notices multi lingual translations 129 F IPFOQUCE NOLICES a eil ea 168 NOLGES saca usupa leali 168 Trademarks cia ke ee sea pa nan hav de 169 Important sane A Eddie Bene utet eie 169 MENG o 170 Figures 1 xSeries 343 Server ChassiS ss 7 2 PROUT LAS E 10 3 Front View with Bezel Removed Pete pepe eek 12 4 Back Panel a ovo oe pa a Be rd qu seated peser saa ken 13 5 Server Board Connector and Component 14 6 5 Volt Riser Board atas tiara 22 Z IS Volt Riser essen see een 22 8 Non redundant DC Power Supply Subsystem Filler Module shown at Left 23 9 Fan Array wi
24. PR judh3 iB 100 C 212 F 1 RAF Bi BH HERR WIAD AH IEE xSeries 343 Hardware Maintenance Manual p 3 AN E BR X no dp 558 44 MIA ARK Class Class N a f JUR PT 48 Td JT AR 28 SS 2 t IBZ TF CD ROM gt DVD gt AMRAREHS Safety Addendum 145 LE A 2 Bar 578 2 32A 1058 2 55 DL25 146 xSeries 343 Hardware Maintenance Manua e E A E ER HI E JR qi d ER PUR 25 _E 645 A Ps JE BAAR EE TIT GTI ITE A 2 7 mp 1 E mp AE AA 10 A 82 180 N N C ap se gt 82 A 180 Safety Addendum 147 Important Toutes les consignes At
25. RJ45 connector USB port 0 Two grounding plugs for attachment of grounding wire to chassis Chassis Description 13 Internal Chassis Features Figure 5 shows the location of the server board s connectors and other components 14 ODOTOZZPFP AC rgonmuoowu m A BCD E F G H I J L EE DD M BB O __ AA 7 i Y X VIT R PIN WU 5 12815 Speaker R Sys fan 2 connector ID LED S CPU 1 fan connector Battery T Sys fan 1 connector Diagnostic LEDs POST code U Aux fan connector 66 MHz 64 bit PCI riser slot full height V Floppy drive connector DIMM slots W Fan module connector DCD DSR jumper block X Main power connector I O ports Y Auxiliary signal connector ICMB connector Z Floppy FP IDE connector COM1 serial header Alternate front panel connector Chassis intrusion connector BB ATA IDE connector 66 MHz 64 bit PCI riser slot low profile CC IPMB connector USB 3 amp 4 header DD _ SSI front panel connector Sys fan 3 connector EE Configuration jumper bloc
26. Record Number X header separates the data where X is the number of that sensor record in the SDR area The next line after the header is the sensor record data in hex format delineated by spaces Each line holds up to 16 bytes The data on each line is followed by the same data in ASCII format nonprintable characters are substituted by a period 54 xSeries 343 Hardware Maintenance Manual Using Specified CFG File The utility can be run with the command line parameter of cfg filename cfg The filename can be any DOS accepted eight character filename string The utility loads the specified CFG file and uses the entries in the configuration file to probe the hardware and to select the proper SDRs to load into nonvolatile storage Displaying Utility Title and Version The utility displays its title FRU amp SDR Load Utility Version X XX Where X XX is the revision number for the utility Configuration File The configuration file is in ASCII text The utility executes commands formed by the strings present in the configuration file These commands cause the utility to perform various tasks needed to ultimately load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices Some of the commands may be interactive and require you to make a choice Prompting for Product Level FRU Information Through the use of a Configuration File the utility may prompt you for FRU information Filtering Sensor Data Reco
27. SDR repository What You Need to Do The SSU may be run directly from the Documentation and Resource CD by booting the server system to the CD and selecting Utilities or from a set of DOS diskettes If you choose to run the SSU from a set of DOS diskettes you must create the SSU diskettes from the Documentation and Resource CD by booting to the CD and selecting Create Diskettes Alternatively if you have a Windows 95 or Windows NT workstation you can insert the CD into that system and create diskettes from the Utilities menu of the graphical user interface If your diskette drive is disabled or improperly configured you must use the flash resident Setup utility to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides any entered using Setup Running the SSU from the CD Running the ssu bat file provided on the SSU media starts the SSU If the server boots directly from the SSU media the ssu bat file is automatically run If it boots from a different media the SSU can be started manually or by another application When the SSU starts in the local execution mode the default mode the SSU accepts input from the keyboard and or mouse The SSU presents a VGA based Graphical User Interface GUI on the primary monitor Configuration Software and Utilities 47 The SSU runs from writable non writable removable and non removable media I
28. Status NIC D Power Switch Status DSK E Reset Switch L Status ON F Alarm CRT M Bezel Removal Thumbscrews G Alarm MJR N Hard Drive Tray Figure 2 Front Panel 10 xSeries 343 Hardware Maintenance Manual Table 4 Front Panel Features Item Description Front Panel Switches NMI switch A momentary contact switch used to instruct the processor to copy system memory to the hard drive Pressing the recessed button with a paper clip or pin puts the server in a halt state for diagnostic purposes and allows you to issue a nonemaskable interrupt After issuing the interrupt a memory dump can be performed to determine the cause of the problem D Toggles the system power on off E Reset switch Reboots and initializes the system Front Panel Alarm LEDs and Relays F Critical amber When continuously lit indicates the presence of a Critical System Fault A critical system fault is an error or event that is detected by the system with a fatal impact to the system In this case the system cannot continue to operate An example could be the loss of a large section of memory or other corruption that renders the system not operational Additionally the front panel critical alarm relay will engage G Major amber When continuously lit indicates the presence of a Major System Fault A major system fault is an error or event that is detected by the system that has discernable impact to system operation In this case the system can c
29. and linked to the same network switch Cisco Fast EtherChannel Fast EtherChannel FEC is a performance technology developed by Cisco to increase your server s throughput Unlike ALB FEC can be configured to increase both transmission and reception channels between your server and switch FEC works only with FEC enabled switches such as the Catalyst 5000 series With FEC as you add adapters to your server you can group them in teams to provide up to 18 Gbps at full duplex with a maximum of 6 server adapters The FEC software continuously analyzes loading on each adapter and balances network traffic across the adapters as needed Adapter teams configured for FEC also provide the benefits of AFT To use FEC you must have 2 4 or 6 server adapters plus use of both onboard NIC adapters installed in your server and linked to the same FEC enabled Cisco switch Keyboard and Mouse The keyboard controller is PS 2 compatible If specified through the System Setup Utility SSU the server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time Once the inactivity lockout timer has expired the keyboard and mouse do not respond until the previously stored password is entered If a mouse is required you can either connect a USB mouse to a USB port or a PS 2 mouse to the PS 2 port using the Y splitter cable Chassis Description 17 RJ45 Serial Port Note The rear RJ45 serial port is a full
30. availability features such as hot swap and redundant power supply modules The scalable architecture of the server supports symmetric multiprocessing SMP and a variety of operating systems Physical Specifications Table 1 lists the server s physical specifications while Figure 1 presents a view of the xSeries 343 server chassis Table 1 Server Physical Specifications Specification Value Height 3 5 inches 89 mm Width 17 5 inches 445 mm Depth 20 inches 508 mm Front clearance 2 inches 76 mm Side clearance 1 inche 25 mm Rear clearance 3 6 inches 92 mm OM14189 Figure 1 xSeries 343 Server Chassis Features and Specifications Table 2 Features and Specifications Feature Description Configuration 1 2 way capability in low profile and cost value effective packaging Stand alone system Processor Support Intel Pentium III up to 2 GHz Power Two hot swap 350 W power supplies in a redundant 1 1 configuration System Management Remote management Emergency management port Serial and LAN IPMI 1 5 compliant WfM 2 0 compliant Remote diagnostics support Upgrades Supports Pentium Ill processor family Upgradeable to next generation Pentium IV processor family Multi generational chassis Expansion 6 GB 133 MHz SDRAM memory support Dual Intel Pentium Ill processor support 3 Full Height Full Length 64 bit x 66 MHz PCI Slots or 3 Full Height Full Length 64 bit x 38 MHz PCI Slots 3 Low Profil
31. e While the device is still in its anti static package touch it to an unpainted metal part of the system unit for at least two seconds This drains static electricity from the package and from your body e Remove the device from its package and install it directly into your system unit without setting it down If it is necessary to set the device down place it in its static protective package Do not place the device on your system unit cover or on a metal table e additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity Removing and Installing the Top Cover Note For proper cooling and airflow do not operate the server with the cover removed Always reinstall the cover before turning the server on The server comes with a removable Top Cover Removal of this cover is necessary when installing or removing many components You do not have to remove the Top Cover when removing or installing power supplies or hard drives Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Note Only use a screwdriver tip to push in the lock tabs on the rack slides A pinch hazard exists if fingers are used for this purpose 68 xSeries 343 Hardware Maintenance Manual To remove the top cover follow this procedure 1 Remove the four screws along the rear panel A in Figure 14 that secure th
32. ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten muf sichergestellt werden daf alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 2 mp e 10 Hinweis 10 ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen gt 82 kg Safety Addendum 153 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 A PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche 1 Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali 2 Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza 3 Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra
33. fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n 20 mp 1 C m Declaraci n 10 PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor 166 xSeries 343 Hardware Maintenance Manual gt 82 kg Safety Addendum 167 F Product Notices Notices This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any
34. ibm com public applications publications cgibin pbi cgi Getting Help and Service If you have a problem with your server product you will find a wide variety of sources available to help you Using the Documentation and Diagnostic Programs Many problems can be solved without outside assistance If you experience a problem with your server product the first place to start is the troubleshooting information in your IBM documentation If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program Most IBM server products come with a set of diagnostic programs that you can use to help you identify hardware problems See the troubleshooting information in your IBM documentation for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com pc support and follow the instructions 120 Software Service and Support Customer telephone assistance with usage configuration and software defects for the xSeries servers workstations and appliances is provided via IBM Operational Support Services Support Line For information about what product
35. in Figure 22 until it latches to the side of the processor socket Perform these steps in reverse to remove the terminator S21 DL ET last AE E OM11787 Figure 22 Installing a Terminator Upgrading the Hardware 77 Replacing 3 3 Volt and 5 Volt PCI Add in Cards The server supports two types of PCI riser boards 3 3 Volt and 5 Volt The riser boards may be installed as two 3 3 Volt or one 3 3 Volt and one 5 Volt 78 The 5 Volt PCI riser supports three 64 bit 33 MHz PCI add in cards The 3 3 Volt PCI riser supports three 64 bit 66 MHz PCI add in cards To replace the riser board follow this procedure 1 2 3 4 Remove the two screws securing the PCI retainer bracket Rotate the PCI retainer bracket to the left and slide out to remove Insert or remove the PCI add in cards Replace the PCI retainer bracket Make sure that it fully seats the PCI add in cards z q sex Dis FARE Figure 23 Replacing 3 3 Volt or 5 Volt PCI Add in Cards xSeries 343 Hardware Maintenance Manual PCI Add in Card Cable Installation It may be difficult to install a cable on the connector of a PCI add in card configured at location A in Figur
36. not be able to change many of the options Must enter the supervisor password if you want to enter BIOS Setup or the SSU and have access to all of the options May enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU May enter either password to exit secure mode Secure Mode Configure and enable the secure boot mode by using the SSU When secure mode is in effect You can boot the server and the operating system will run but you must enter the user password to use the keyboard or mouse You cannot turn off system power or reset the server from the front panel switches Secure mode has no effect on functions enabled via remote server management or power control via the watchdog timer Taking the server out of secure mode does not change the state of system power That is if you press and release the power switch while secure mode is in effect the system will not be powered off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the server will be powered off Summary of Software Security Features Table 7 lists the software security features and describes what protection each offers In general to enable or set the features listed here you must run the SSU and go to the Security Subsystem Group menu The table also refers to other SSU menus and to the Setup utility Table 7 Software Security Features 20
37. of 0 1 octave minute 90 minutes per axis on all three axes as per Bellcore GR 63 CORE standards Swept sine survey at an acceleration amplitude of 0 5 g from 5 to 50 Hz ata rate of 0 1 octaves minute and an acceleration amplitude of 3 0g from 50 to 500 Hz at a rate of 0 25 octaves minute on all three axes as per Bellcore GR 63 CORE standard 2 2 Grms 10 minutes per axis on all three axes as per the Intel Environmental Standards Handbook Half sine 2 G 11 ms pulse 100 pulses in each direction on each of the three axes as per the Intel Environmental Standards Handbook Trapezoidal 25 G 170 inch sec delta V three drops in each direction on each of the three axes as per Intel Environmental Standards Handbook Tested to ESD levels up to 15 kilovolts kV air discharge and up to 8 kV contact discharge without physical damage as per Intel Environmental Standards Handbook Sound pressure lt 55 dBA at ambient temperatures lt 28 C measured at bystander positions in operating mode Sound power lt 6 5 dBA at ambient temperatures lt 28 C in operating mode Chassis Feature Location Front Panel Figure 2 shows the front view of the system including the front panel The front panel contains system control switches alarm indicators and relays and status indicators Front panel controls and LEDs are summarized in Table 3 N 14188 H Alarm MNR B Peripheral Bay Alarm PWR NMI Switch J
38. or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON 130 xSeries 343 Hardware Maintenance Manual Statement 2 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following 1 2 Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure CAUTION
39. system during the BMC Firmware Update process When the BMC Firmware update is successfully completed the system is powered OFF automatically This is normal operation Remove the diskette from the diskette drive Power on the system During boot confirm that the BMC Firmware update was completed successfully by checking that the new BMC Firmware version is displayed For example Base Board Management Controller IPMI Version 1 0 Firmware version 01 17 Making a FRU SDR File Update Diskette 1 2 56 Place a formatted diskette in the diskette drive Extract the contents of the TSRLT2 SDR EXE file onto the diskette There is no need to make the diskette bootable this is done automatically when the files are extracted to the diskette xSeries 343 Hardware Maintenance Manual Updating the FRU SDR Files 1 2 3 Place the diskette containing the BMC FW update files into the diskette drive of your system Boot the system while the diskette is in the drive Select one or two power supplies The following prompt will appear Select the function you wish to perform Update FRUs and the SDR repository Update just the SDR repository odify the Asset Tag Exit For a standard update select option 1 to update the FRUs and the SDR repository Answer the questions on the screen to update the SDR repository appropriately for your chassis configuration When the update is complete you will be returned to the DOS
40. the battery from its socket Dispose of the battery according to local ordinance Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket Reinstall the plastic retainer on the lithium battery socket Replace the top cover Run Setup to restore the configuration settings to the RTC 9 OM12830 Figure 25 Replacing the Backup Battery Upgrading the Hardware 81 82 xSeries 343 Hardware Maintenance Manual 6 Upgrading the Chassis Replacing the Server Board To remove the server board follow this procedure 1 2 3 Remove the top cover Remove the fan bracket Remove any PCI cards that may be installed in a 3 3 Volt or 5 Volt riser boards and place them on a clean static free surface Unplug the PCI riser boards from the server board and place them on a clean static free surface The upper brackets may be left attached to the riser boards Remove the heatsink s and processor s from the server board and place them on a clean static free surface Disconnect the cables attached to the board see Figure 26 and fold them clear of the board 9
41. to apply BIOS update 8161 Processor 02 unable to apply BIOS update 8170 Processor P1 L2 cache Failed 8171 Processor P2 L2 cache Failed 8180 Bios does not support current stepping for Processor P1 8181 Bios does not support current stepping for Processor P2 8190 Watchdog Timer failed on last boot 8191 4 1 Core to bus ratio Processor Cache disabled 8192 L2 Cache size mismatch 8193 CPUID Processor Stepping are Yes different 8194 CPUID Processor Family are Yes different Yes es Yes Yes Yes Yes Yes Yes Yes Yes o o 8195 Front Side Bus Speed mismatch Yes Halt System Halted 8196 Processor Model are different 8197 CPU Speed mismatch 8300 Baseboard Management Controller Yes failed to function 8301 Front Panel Controller failed to Function 84F2 Server Management Interface Failed 84F3 BMC in Update Mode 84F4 Sensor Data Record Empty 84FF System Event Log Full Y in Yes Yes Yes Yes es POST Error Codes Messages and FRU to Failure Information FRU Action Processor Processor Processor 1 Processor a Processor Processor Run Configuration Setup Processor 1 Processor D D N N Processor Processor Processor Processor Processor Check Firmware System Board Font Panel Check Firmware System Board Check Firmware Sys
42. to boot the system Low Profile PCI Riser Slot 3 Selects whether or not to load the Device s Option ROM If the BIOS is reporting POST error 146 use this option to disable option ROMs that are not required to boot the system Description Allows disabling the onboard USB ports Description Allows disabling onboard NIC 1 port Allows disabling onboard NIC 1 ROM xSeries 343 Hardware Maintenance Manual Onboard NIC 2 Function Submenu Feature Option Description Onboard NIC 2 Enabled Allows disabling onboard NIC 2 port Disable Onboard NIC 2 ROM Enabled Allows disabling onboard NIC 2 ROM Disable Onboard SCSI Function Submenu Feature Option Description Onboard SCSI Enabled Allows disabling onboard SCSI port Disable Onboard SCSI ROM Enabled Allows disabling onboard SCSI ROM Disable Onboard Video Function Submenu Feature Description Onboard SCSI Enabled Allows disabling onboard Video port Disable Security Menu You can make the following selections on the Security Menu itself Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Feature Option Description User Password is Not Installed This field is informational only Installed Administrator Not Installed This field is informational only Password is Installed Set Administrator lt Enter gt Controls access to the setup utility When the lt Enter gt key is
43. when handling components Caution and Danger Statements 66 Caution and danger statements apply whenever you remove covers of the system Only a technically qualified person should integrate configure or service the system Statement 14 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached xSeries 343 Hardware Maintenance Manual Statement 1 A DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Conne
44. you are done with the FRU SDR utility How You Use the FRU SDR Load Utility This utility is compatible with ROM DOS Version 6 22 MS DOS Version 6 22 and later versions The utility accepts CFG SDR and FRU load files The executable file for the utility is frusdr exe The utility requires the following supporting files e One or more fru files describing the system s field replaceable units e cfg file describing the system configuration e sdr file describing the sensors in the system Command Line Format The basic command line format is frusdr h d smb fru sdr cfg filename cfg p Command Description frusdr Is the name of the utility Or h Displays usage information d smb fru sdr Only displays requested area cfg filename cfg Uses custom file p Pause between blocks of data Configuration Software and Utilities 53 Parsing the Command Line The FRU SDR Load Utility allows only one command line function at a time A command line function may consist of two parameters for example cfg filename cfg Any invalid parameters result in displaying an error message and exiting the program You can use either a slash or a minus sign to specify command line options The p flag may be used in conjunction with any of the other options Displaying Usage Information When the utility is run with the or h command line flags the following message is displayed FRU amp SDR Load Utility
45. 138 Xuan Ln IBM 33F8354 a 100 212F W o CD ROM DVD NIE RANTS E PEL o REBT a PAS AEREO xSeries 343 Hardware Maintenance Manual 4 AN 218 kg 37 85 232 kg 70 5 BF 255 kg 121 288 5
46. 183p NT 710 Wpnnw 739 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza HOREN ZEAR E BERA lt ESL BASS Eis AN SA APS Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nalezy zapozna sig z ksiazka Informacje dotyczace bezpieczenstwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a Pred inStalaciou tohto zariadenia si pecitaje Bezpe nostn predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la informaci n de seguridad Las sakerhetsinformationen innan du installerar den har produkten Contents ix Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properl
47. C the fan power circuit supplies an effective fan voltage of 7 0 VDC When the baseboard temperature exceeds 45 C the fan control circuit ceases cycling and delivers 12 VDC Following a baseboard temperature excursion above 45 C the fan voltage does not reenter PWM mode until the baseboard temperature drops below 45 C and all fans are operational The cooling subsystem design meets acoustic and thermal requirements at the lower fan speed settings At the higher fan speed settings thermal requirements are met for the maximum ambient temperatures but acoustic requirements are not met 26 xSeries 343 Hardware Maintenance Manual Server Management Summary The server board s server management architecture features a board management controller BMC which autonomously monitors server status and provides the interface to server management control functions The BMC is responsible for controlling system power resets monitoring voltages temperatures fans and communicating with secondary controllers on its Intelligent Platform Management Bus IPMB The functions of each controller are summarized in the following sections Server Board Management Controller The BMC on the server board provides server management monitoring capabilities Associated with the BMC is a flash memory that holds the operational code sensor data records SDR and system event log SEL A serial EEPROM holds the BMC configuration defaults and field replac
48. Elta en steer aee rp ado 112 Initial System Startup ur terere pe ea ted ebd e d ex deti p eta aded 112 Initial System Startup err temm Ween Gates sees 112 Running New Application Software ss 113 Running New Application Software Checklist 113 After the System Has Been Running Correctly i 113 After the System Has Been Running Correctly 113 More Problem Solving Procedures ect eai aceon ees a Unten E use a da 114 Preparing the System for Diagnostic Testing 114 Monitoring POST u Pr ae ea a er emi ied esee iE cda 114 Verifying Proper Operation of Key System Lights 114 Confirming Loading of the Operating System 114 Specific Problems and Corrective Actions pp 115 Power Light Does Not Light cotos 115 No Characters Appear on Screen pp 115 Characters Are Distorted or Incorrect sssrrsrsssssssses 116 System Cooling Fans Do Not Rotate Properly 116 Diskette Drive Activity Light Does Not Light 116 Hard Disk Drive Activity Light Does Not Light 116 CD ROM Drive Activity Light Does Not Light 117 Cannot Connect to Server een 117 Problems with Network maripo ur io elia ee prp etis Rode Da vede die 117
49. Menu The SEL menu has the following options e Properties Displays information about the SEL These fields are display only e Clear SEL Clears the SEL entries from the NV storage area and from the SEL Manager main window e Reload Reloads the SEL entries from the NV storage area Help The Help menu has the following option e Help Topics Displays the help information for the SEL Manager Add in 50 xSeries 343 Hardware Maintenance Manual SDR Manager Add in Clicking on the SDR Manager Add in task brings up the Sensor Data Record SDR viewer You can load and view the current SDR data stored in the NV storage area save the currently loaded SDR data to a file or view previously saved SDR data The SDR Manager main window provides access to all the features of the add in through menus The F4 key shifts the SDR columns left while the F5 key shifts the SDR columns right The SDR Viewer has the following menus File Menu The File menu has the following options e Open Opens an SDR data file for viewing e Save As Saves the currently loaded SDR data to a file e Exit Quits the SDR Viewer SDR Menu The SDR menu has the following options e Properties Displays SDR information from the BMC These fields are display only e Reload Reloads the SDR entries from the server Help The Help menu has the following option Help Topics Displays the help information for the SDR Manager Add in FRU Manager Add in Clicking
50. RU XXXXXXX e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms Be sure to retain your proof of purchase to obtain warranty service In the U S and Canada these services are available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 00 a m to 6 00 p m Note Response times vary may exclude some holidays Please have the following information ready when you call e Machine type and model e Serial numbers of your IBM hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Getting Information Help and Sevices 121 International Warranty Service If you travel with your server product or relocate it to a country where your server machine type is sold your server product might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by IBM or by IBM resellers who are authorized to perform warranty service Service methods and procedures vary by country and some serv
51. Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds lt Enter gt lt Enter gt lt Enter gt English US Espa ol SP Deutsch DE Italiano IT Frangais FR None Auto N A N A N A N A Description Sets the system time Sets the system date Selects the diskette type Note The 1 25 MB 1 references a 1024 Byte sector Japanese media format Support for the 1 25 3 Ya inch format requires a 3 1 2 3 mode diskette drive Adds a delay before first access of the hard drive to accommodate slow spin up hard disk drives Enters submenu Enters submenu Enters submenu Selects which language BIOS displays Primary IDE Master and Primary IDE Slave Submenus Description Select the type of device that is attached to the IDE channel If you select User you will need to enter the parameters of the IDE device cylinders heads and sectors This field informational only This field informational only This field informational only This field informational only xSeries 343 Hardware Maintenance Manual Processor Settings Submenu Feature Processor Type Processor POST Speed Processor Retest Processor 1 CPUID Processor 1 L2 Cache Processor 2 CPUID Processor 2 L2 Cache Advanced Menu N A N A Disabled Enabled N A N A N A N A Description This field is informational only This field is informational only If enabled BIOS will activate and retest all pr
52. Version X XX Usage Frusdr Is the name of the utility Or h Displays usage information d smb fru sdr Only displays requested area cfg filename cfg Uses custom CFG file p Pause between blocks of data Displaying a Given Area When the utility is run with the d SMB d FRU or d SDR command line flag the indicated area is displayed Each area represents a sensor one sensor for each instrumented device in the server If the given display function fails because of an inability to parse the data present or a hardware failure the utility displays an error message and exits Displaying SM BIOS Area The SM BIOS area is displayed in ASCII format when the field is ASCII or as a number when the field is a number Each SM BIOS area displayed is headed with the SM BIOS area designated name Each field has a field name header followed by the field in ASCII or as a number Displaying FRU Area The FRU area is displayed in ASCII format when the field is ASCII or as a number when the field is anumber Each FRU area displayed is headed with the FRU area designated name Each field has a field name header followed by the field in ASCII or as a number The Board Chassis and Product FRU areas end with an END OF FIELDS CODE that indicates there is no more data in this area The Internal Use area is displayed in hex format 16 bytes per line Displaying SDR Area The SDR nonvolatile storage area is displayed in the following hex format A Sensor
53. ack Mount Kit HDD 30G IBM FRU P N Component P N 01R0824 A55047 A42468 01R0826 A74242 A65990 01R0828 A91939 A93252 A93251 01R0847 59619 01R0821 N A A51613 33F8354 N A 01R0808 N A 01R0809 N A 01R0810 N A 01R0812 N A 01R0819 N A 01R0816 N A 01R0830 N A 01R0831 N A 01R0832 N A 01R0833 N A 3313327 N A 33L3325 N A 01R0835 N A 01R0836 N A 01R0837 N A 01R0838 N A 01R0839 N A 01R0841 N A 01R0842 N A 01R0844 N A 01R0845 N A 01R0816 N A 06P5365 N A xSeries 343 Hardware Maintenance Manual When ordering this FRU you are also required to order a CPU HeatSink FRU 01R0844 Technical Reference 97 A POST Error Codes Messages and FRU to Failure Information The following tables define POST error codes and their associated messages The BIOS will prompt the user to press a key in case of serious errors The string Error precedes some error messages to highlight possible system malfunctions The BIOS vendor specific error codes are not listed here since not all error codes are applicable to every platform All POST errors and warnings are logged in the system event log unless it is full After the video adapter has been successfully initialized the BIOS indicates the current testing phase during POST by writing a 2 digit hex code to I O location 80h If a Port 80h card Postcard is installed it displays this 2 digit code on a pair of hex display LEDs Table 15 Port 80h Code Definition Code Mea
54. actice ensures correct grounding of the units e If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor e Mechanical hazards such as loose or missing hardware Safety Addendum 127 The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 2 Check exterior covers for damage loose broken or sharp edges Power off the computer Disconnect the power cord Che
55. ains disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the servers s Grounding the rack installation To avoid the potential for an electrical shock hazard you must include a third wire safety ground conductor with the rack installation The safety grounding conductor must be a minimum 14AWG connected to the earth ground stud on the rear of the server The safety ground conductor should be connected to the chassis stud with a two hole crimp terminal with a maximum width of 0 25 inch The nuts on the chassis studs should be installed with a 10 in lbs torque The safety ground conductor provides proper grounding only for the server You must provide additional proper grounding for the rack and other devices installed in it Overcurrent protection Overcurrent protection circuit breakers must be provided as part of each host equipment rack and must be installed between the DC source and the server The server is designed for a DC line voltage power source with up to 10 amperes of overcurrent protection per feed pair If the DC power system for the equipment rack is installed with more than 10 amperes of protection you must provide supplemental protection for the server The overall current rating of a server configured with two power supplies is less than 7 amperes Temperature The temperature in which the server operates when installed in an equipment rack must not go below 5 C
56. also FPC 104 Front Side Bus 104 FRU SDR load utility 52 when to run 53 FRUSDR load utility 33 H J hard disk drive replacement 64 hardware updating 61 Internal Chassis Layout 70 Interrupt Controller 102 jumpers configuration 94 K L keyboard compatibility 17 L2 cache controller 104 language changing in BIOS 47 Layout Internal Chassis 70 LED 106 lithium backup battery installing 81 removing 79 log utility 109 Memory 15 102 103 106 memory removal and replacement 71 Message 102 mouse inactivity timer 17 N Network Teaming 16 notes important 166 notices electronic emission 29 FCC Class A 29 P Parity Error See also PERR 105 password 19 administrative 19 administrator 19 entering to unblank screen 21 user 19 using to reactivate keyboard mouse 21 Password 103 POST 46 97 105 106 POST Codes 102 Power Control 105 power on off switch does not turn off power 66 power supply cage replacement 90 power supply replacement 63 Power on Self Test See POST 46 97 105 106 See POST Codes 102 problems after running new application software 112 after system has been running correctly 112 application software 117 bootable CD ROM not detected 117 cannot connect to network server 116 171 172 problems continued CD ROM drive activity light 116 confirm OS loading 113 diskette drive light 115 hard drive light 115 initial system startup 111 networ
57. ardware control XON XOFF Software control CTS RTS CD Hardware Carrier Detect for Modem use Event Log Configuration Submenu Feature Option Description Clear All Event Logs No Allows user to clear all event logs Setting to Yes will Yes clear the DMI event log after system boot Event Logging Disabled Allows user to log DMI events Enabled Critical Event Logging Disabled Allows user to enable critical error event logging Enabled Critical errors are fatal to system operation They include PERR SERR ECC memory errors and NMI Configuration Software and Utilities 41 Boot Menu Feature Quite Boot gt Boot Device Priority Hard Disk Drives Removable Devices ATAPI CDROM Drives Disabled Enabled lt Enter gt lt Enter gt lt Enter gt lt Enter gt Boot Device Priority Submenu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Boot Priority 1 Boot Device 2 Boot Device 3 Boot Device 4 Boot Device 5 Boot Device 42 Device Option Removable Device Hard Drive ATAPI CDROM Intel R Boot Agent Ve Intel R Boot Agent Ve Disabled Removable Device Hard Drive ATAPI CDROM Intel R Boot Agent Ve Intel R Boot Agent Ve Disabled Removable Device Hard Drive ATAPI CDROM Intel R Boot Agent Ve Intel R Boot Agent Ve Disabled Rem
58. aufzukommen Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den IBM Handb chern angegeben zu installieren und zu betreiben Regulatory Specifications and Disclaimers 31 32 Taiwan Electrical Emission Statement RARE we wh FMM o qu Japanese Voluntary Control Council for Interference VCCI Statement TE EATUR er E RS E dB EZ VCC I ok 2 lt ITA ABN CT ER CENTS RNE JEITZ 53 450 Xd ER ANZIENDUET IOHER kr xSeries 343 Hardware Maintenance Manual 4 Configuration Software and Utilities This chapter describes the Power On Self Test POST and server configuration utilities The table below briefly describes the utilities Table 11 Configuration Utilities Utility BIOS Setup BIOS Upgrade Utility System Setup Utility SSU FRUSDR Load Utility Firmware Update Utility Using the Adaptec SCSI Utility Description and brief procedure If the system does not have a diskette drive or the drive is disabled or incorrectly configured use Setup to enable it Or you can move the CMOS jumper on the server board from the default setting Protect CMOS memory to the C
59. bled BMC IRQ Disabled Sets the BMC IRQ IRQ5 IRQ1 1 After Power Failure Last State Determines the mode of operation if a power loss Stays Off OCCUIS Power On Temperature Sensor Disabled If enabled the system will not boot if the ambient Enabled temperature is outside the range specified in the SDR POST Error Pause Enabled If enabled the system will wait for user intervention Disabled on critical POST errors If disabled the system will boot with no intervention if possible Platform Event Filtering Enabled Enable Disable trigger for system sensor events Disabled inside the BMC System Management Submenu Feature Option Description Board Part Number A46044 405 Field is informational only Board Serial Number KKC212600176 Field is informational only System Part Number EN Field is informational only System Serial Number Field is informational only Chassis Part Number o Field is informational only Chassis Serial Number Ps Field is informational only BIOS Version BMC Revision Field is informational only HSBP Revision N A Field is informational only Field is informational only 40 xSeries 343 Hardware Maintenance Manual Console Redirection Submenu Feature Option Description Serial Console Redirection Disabled Enabled Serial Port COM1 3F8 IRQ4 COM 2F8 IRQ3 COM3 3E8 IRQ4 Baud Rate Selects the serial port s baud rate Flow Control No Flow Control CTS RTS H
60. blems 113 More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source Preparing the System for Diagnostic Testing Note Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices e Turn offthe system and all external peripheral devices Disconnect all of them from the system except the keyboard and video monitor e Make sure the DC power is applied to the terminals on the system and that the system is properly grounded e Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor e If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A e Turn on the system If the power LED does not light see Power Light Does Not Light on page 115 Monitoring POST Refer to Addendum A on page 98 for POST Error Codes Messages and FRU to Failure Information Verifying Proper Operation of Key System Lights As POST determines the system configuration
61. ck the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling Electrostatic Discharge sensitive Devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 2 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts 128 Keep the parts in protective packages until th
62. ct To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Notes Hazardous conditions processors and power supplies Thermal conditions may be present in the Processor Memory Complex Allow all fans to continue to run until they shut down on their own after power has been turned off After the fans stop you can unplug disconnect the power cord Cooling and airflow For proper cooling and airflow always install the chassis covers before turning on the system Operating the system without the covers in place can damage system parts Upgrading the Hardware 67 Handling Static sensitive Devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective package until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions e Limit your movement Movement can cause static electricity to build up around you e Handle the device carefully holding it by its edges or its frame e Do not touch solder joints pins or exposed printed circuitry e Do not leave the device where others can handle and possibly damage the device
63. d Drive Any subtest fails Hard Drive 8 Diskette Drive Any subtest fails Diskette Drive 9 Memory Tests Any subtest fails Memory DIMM 10 Intel Ethernet Test Test fails Systemboard 11 Zip Drive Any subtest fails Zip Drive 12 HiFD Drive Any subtest fails HiFD Drive 13 LS120 240 Drive Any subtest fails LS120 240 Drive 14 CD ROM DVD Drive Any subtest fails CD ROM DVD Drive 15 SCSI Controller Test fails Systemboard 16 RAID Controller Test fails ServeRAID card xSeries 343 Hardware Maintenance Manual POST Error Codes Messages and FRU to Failure Information 109 B Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system You will need some of this information when you run BIOS Setup Item System System Baseboard Processor Speed and Cache Keyboard Mouse Floppy Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 First Installed Power Supply Second Installed Power Supply PCI Slot 1 PCI Slot 2 PCI Slot 3 PCI Slot 4 PCI Slot 5 PCI Slot 6 Manufacturer Name and Model Number Serial Number Date Installed 110 Warnings 111 C Solving Problems This section helps you identify and solve problems that might occur while you are using the system Resetting the System To do this Press Soft boot reset which clears system memory and reloads the operating system lt Ctrl Alt Del gt Clear system memory
64. de Web Handling Static sensitive Devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective package until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions e Limit your movement Movement can cause static electricity to build up around you e Handle the device carefully holding it by its edges or its frame e Do not touch solder joints pins or exposed printed circuitry e Do not leave the device where others can handle and possibly damage the device e While the device is still in its anti static package touch it to an unpainted metal part of the system unit for at least two seconds This drains static electricity from the package and from your body e Remove the device from its package and install it directly into your system unit without setting it down If it is necessary to set the device down place it in its static protective package Do not place the device on your system unit cover or on a metal table e Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity 6 xSeries 343 Hardware Maintenance Manual 2 Chassis Description The xSeries 343 is a rack mounted server that supports one to two Intel Pentium III processors and up to 6 GB of SDRAM memory The server supports high
65. ded start is enabled Option ROM scan Init Boot Devices the adapter ROM had control and has now returned control to BIOS POST Performing any required processing after the option ROM returned control Float Processor Initialize performing any required initialization before the coprocessor test next Enable Interrupts 0 1 2 checking the extended keyboard keyboard ID and NUM Lock key next Issuing the keyboard ID command next continued POST Error Codes Messages and FRU to Failure Information 101 102 Table 17 POST Code Port 80h Codes continued Diagnostic LED Decoder Note G Green R Red Post A Amber Code uH LSB Description A2h Of A Report second set of POST errors to error messenger Prepare And Run Setup error manager displays and logs POST 86h G G Off errors Waits for user input for certain errors Execute setup MSB R 8Bh A G Set base expansion memory size 8Ch Off Adjust Setup programming the Setup options next A5h R G G Set display mode A7h R jG A e OEM Patch 12 A7h R G A Build SMBIOS table and MP tables A7h R A Program hot key and timeout settings in keyboard controller A7h R G A Processor initialization before boot A7h R A Copy required language strings to shadow RAM AAh Off Clear video screen 000h One beep to indicate end of POST No beep if silent boot is enabled 000h POST completed Pa
66. di sicurezza 4 Quando possibile collegare o scollegare i cavi di segnale con una sola mano 5 Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa 6 Scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione 7 Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare SPEGNERE tutti i dispositivi SPEGNERE tutti i dispositivi Collegare prima tutti i cavi alle unit Rimuovere prima i cavi di Collegare i cavi di segnale ai alimentazione dalle prese elettriche connettori Rimuovere i cavi di segnale dai Collegare i cavi di alimentazione alle connettori prese elettriche Rimuovere tutti i cavi dalle unit ACCENDERE le unit 154 xSeries 343 Hardware Maintenance Manual Avviso 2 ATTENZIONE Avviso 3 Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello f
67. e Half Length 64 bit x 66 MHz PCI Slots 2 internal SCSI disk drives 1 Low Profile CD ROM 1 Low Profile floppy drive Front panel controls and Power switch Telco power alarm fault LED Relay indicators Reset switch Telco critical alarm fault LED Relay Main power LED Telco major alarm fault LED Relay HDD activity LED Telco minor alarm fault LED Relay NIC activity LED 8 xSeries 343 Hardware Maintenance Manual Environmental Specifications The xSeries 343 system has been tested to the environmental specifications as indicated in Table 3 All testing has been performed per procedures defined in Bellcore GR 63 CORE NEBS Physical Protection Bellcore GR 3580 NEBS Criteria Levels Bellcore GR 1089 CORE EMC and Electrical Safety Generic Criteria for Network Telecommunications Equipment and the Intel Environmental Standards Handbook Table 3 Environmental Specifications Summary Environment Temperature operating Temperature non operating Altitude Humidity non operating Vibration operating Vibration non operating Shock operating Shock non operating Electrostatic discharge ESD Acoustic Chassis Description Specification 5 C to 40 C 41 F to 104 F 40 C to 70 C 104 F to 158 F 0 to 1 800 m 0 to 5 905 ft 95 non condensing at temperatures of 23 C 73 F to 40 C 104 F Swept sine survey at an acceleration amplitude of 0 1 g from 5 to 100 Hz and back to 5 Hz at a rate
68. e 24 due to interference from the power supply If this occurs it may be necessary to move the power supply cage out of the way install the PCI cable on the PCI add in card then replace the power supply To connect a PCI cable to a PCI add in card under these circumstances follow these instructions 1 2 Remove the two screws in Figure 24 holding the power supply cage in place Lift the back of the power supply and rotate it C in Figure 24 so that it is placed outside of the unit This can be done without disconnecting the cable harness Connect the cable to the PCI add in card Replace the power supply cage and secure it with the two screws previously removed pis B Figure 24 PCI Adapter Cable Installation Replacing the Back Up Battery The lithium battery on the server board powers the real time clock RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices Upgrading the Hardware 79 Statement 2 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufac
69. e AF INI AF HLP plus any ADN files and their associated HLP and INI files 1 After creating set of three SSU diskettes from the CD Insert the first SSU diskette in drive A and press the reset button or lt Ctrl Alt Del gt to reboot your server from the diskette Insert the second diskette when prompted 2 Directly from the Documentation and Resource CD Insert the Documentation and Resource CD into your CD ROM drive and press the reset button or lt Ctrl Alt Del gt to reboot When prompted to do so press lt F2 gt to enter BIOS Setup From the Boot Menu select the Boot Device Priority option and then select CD ROM as your primary boot device Save those settings and exit BIOS Setup The server will boot from the CD ROM and display a menu of options Follow the instructions in the menu to start the SSU When the SSU title appears on the screen press lt Enter gt to continue The mouse driver loads if it is available press lt Enter gt to continue 5 This message appears BR Please wait while the Application Framework loads 6 When the main window of the SSU appears you can customize the user interface before continuing 48 xSeries 343 Hardware Maintenance Manual Customizing the SSU The SSU lets you customize the user interface according to your preferences The AF sets these preferences and saves them in the AF INI file so that they take effect the next time you start the SSU There are four user customizable s
70. e Directive 73 23 EECTUV GS to EN60950 2nd Edition with Amendments A1 A2 A4 International TUV CB to IEC 60950 3rd Edition EN60 950 2nd Edition Amd 1 4 EMKO TSE 74 SEC 207 94 plus international deviations Australian New Zealand CB Report to IEC 60950 3rd Edition plus Australian deviations Electronic Emission Notices Federal Communications Commission FCC Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device comp
71. e FRU SDR Load Utility 53 What You Need t DO criadas etie oce e dal ee ado 53 How You Use the FRU SDR Load Ulility aaa 53 Using ihe Firmware Update Utility oo 56 Making a BMC Firmware Update Diskette i 56 Updating the BMC Firmware ss 56 Making a FRU SDR File Update Diskette 56 Updating the FRU SDR Files ne A ee AP teneis Paca ie e 57 Using ihe Adaptec SCSI Utility pp 57 Running the SCSI Utility O a er RS 57 Part Il Service Technician s Guide 59 Equipment Rack Precautions ios 60 5 Upgrading the Hardware 61 Tools and Supplies Needed a tote p e Ded a 61 Caution and Danger Statements pp 61 Replacing Power Supply Modules pp 63 Replacing Hard Disk Drives seen mi a a e ai ne oa 64 Working Inside th Sysiem uu eei oe eere reperti tete 66 Safety Before You Remove Server COVerS 66 Caution and Danger Statements pp 66 Handling Static sensitive Devices pp 68 Removing and Installing the Top Cover pp 68 Internal Chassis Layout a is te be hr eee oro Ro edt aer Me 70 Removing and Installing Memory 71 Removing and Installing 72 Replacing 3 3 Volt and 5 Volt PCI Add in Cards
72. e Korean e Spanish Safety Addendum 129 Important caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product
73. e a bootable DOS diskette Insert the diskette into the diskette drive From the DOS run the crisdisk bat file from the directory you created on your hard drive Follow the instructions on the screen to create the BIOS recovery diskette The BIOS recovery diskette will not be created correctly under the DOS window of a Windows operating system You must boot to a DOS system to create the BIOS recovery diskette Power off the xSeries 343 system unplug disconnect the power cord and remove the chassis panel Remove the spare jumper from pins 11 12 on jumper block 1J15 and install it on pins 9 10 BIOS Recovery of jumper block 1715 Insert the BIOS recovery diskette into the diskette drive Reinstall the chassis panel plug in reconnect the power connection and power on the system The screen will remain blank while the BIOS Recovery is performed A number of beeps will occur during the BIOS update The diskette drive access light will not turn off when the BIOS recovery is completed Allow four minutes for the BIOS recovery to complete If a POST card is installed in a PCI slot during the BIOS recovery you can tell that the BIOS recovery is complete when code EC is displayed When the BIOS Recovery is complete it is safe to power off the system Power off the system unplug disconnect the power cord and remove the chassis panel Remove the BIOS Recovery jumper from pins 9 10 and store the jumper on pins 11 12 Replace the chass
74. e also SDR 104 serial port connector 93 server cooling and airflow 68 server board removal and replacement 83 Server Management 104 Setup Advanced menu 37 Boot Device Priority menu 42 cannot enter need to reconfigure diskette 34 changing configuration 33 Exit menu 43 Main menu 36 recording settings 34 security menu contents 39 Shadow 103 Shutdown 105 xSeries 343 Hardware Maintenance Manual Index Signal Data Terminal Ready 18 DCD 18 DSR 18 Received Data 18 Request to Send 18 SMBUS 106 soft boot 111 Software and Utilities configuration Setup 33 specifications environmental 9 SSU See system setup utility Switches power on off 66 DC power 111 reset 111 System Configuration Utility See SCU System Event Log See also SEL 104 system setup utility 47 System setup utility customizing 49 exiting 52 launching a task 50 location 47 running locally 47 T timer keyboard or mouse inactive 17 lockout inactivity setting in SCU 17 tools and equipment 61 top cover removal 68 trademarks 166 U United States electronic emission Class A notice 29 United States FCC Class A notice 29 updating hardware 61 upgrade Flash utility 44 Upgrading the BIOS 44 user password 19 limit access to using system 21 utilities Adaptec SCSI 57 BIOS Setup 34 firmware update 56 FRUSDR load 33 SCSI 33 SCU 33 Setup 33 Utilities FRU SDR load utility 52 utility system s
75. e server board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots SCSI Controller The SCSI version of the server board includes an embedded Adaptec AIC 7899W controller providing dual Ultral60 Low Voltage Differential LVD SCSI channels The SCSI bus is terminated on the server board with active terminators that cannot be disabled The onboard device must always be at one end of the bus The device at the other end of the cable is terminated with the active terminator on the SCSI cable installed in the system Chassis Description 15 Network Controller Note To ensure EMC product regulation compliance for intra building lighting surges the system must only be used with shielded LAN cables that are grounded at both ends The server board uses two Intel 82550PM Fast Ethernet Controllers and supports two 10Base T 100Base TX network subsystems On the server board NIC 1 can be used as both a network interface and server management interface NIC Connector and Status LEDs The 82550 controller drives LEDs on the network interface connector that indicate link activity on the LAN and 10 or 100 Mbps operation The green LED indicates network connection when on and TX RX activity when blinking The yellow LED indicates 100 Mbps operation when lit Network Teaming Features Note Using both on board NICs in a team does not allow the use of NIC 1 for serv
76. e top cover to the chassis 2 Slide the top cover rearward B in Figure 14 to release it from the chassis 3 Lift the top cover up to remove Figure 14 Removing the Top Cover Upgrading the Hardware 69 Internal Chassis Layout The server board contains connectors for installing up to two Pentium III processors utilizing the FCPGA sockets The server board has 6 DIMM slots and supports up to 6 GB error checking and correcting ECC SDRAM memory The server board also contains 6 PCI slots implemented via riser cards input output I O ports and various controllers OM14190 A Power Supply Cage E 3 3 PCI Add in Card Riser B Server Board F Fan Bracket C 5 V PCI Add in Card Riser G SCSI Hard Disk Drive Tray D Fan Module H Peripheral Bay Figure 15 Internal Chassis Layout The server board is mounted horizontally toward the rear of the chassis behind the system fan array Up to two 1 0 inch SCSI Ultral 60 hard drives can be mounted in the hard drive tray that is mounted at the bottom front of the chassis Above the hard drive tray and to the left are located the peripheral drives that consist of a slim line 1 2 inch floppy drive and a slim line 1 2 inch CD ROM drive The front panel is located above the hard drive tray and provides user interface for system management xSeries 343 Hardware Maintenance Manual Removing and Installing Memory The server board supports only PC133 compliant SDRAM Install f
77. eable unit FRU information The BMC supports the following Server board voltage monitoring Fan failure detection Fan speed control Processor voltage monitoring Processor presence detection Processor internal error IERR monitoring Fault resilient booting FRB Processor disable control Watchdog timer Periodic system management interrupt SMI timer PC master controller for the Intelligent Platform Management Bus IPMB Three private PC management bus interfaces Server management software SMS and server management mode SMM IPMB message receiver Event message receiver System event log SEL management and access Sensor data record SDR repository management and access Processor nonmaskable interrupt NMI monitoring Processor SMI monitoring Time stamp clock Secure mode video blank and floppy write protect Software front panel NMI generation Chassis Description 27 28 xSeries 343 Hardware Maintenance Manual 3 Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with European Union EMC Directive 89 336 EEC using standards EN55022 Class A and EN55024 and Low Voltage Directive 73 23 EEC Standard EN60950 Safety Compliance USA UL 1950 3rd Edition CSA 22 2 No 950 M93 Canada UL Certified 3rd Edition CSA 22 2 No 950 M93 for Canada product bears the single UL mark for U S and Canada Europe Low Voltag
78. eck the following Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Is the video monitor signal and power cable properly installed If the problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative or authorized dealer for help System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly system components could be damaged Check the following Is DC Power applied to the power terminals on the back panel Did you press the power button Is the power on light lit Have any of the fan motors stopped use the server management subsystem to check the fan status Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables If after double checking the above list the system fans do not rotate properly contact your service representative or authorized dealer for help Diskette Drive Activity Light Does Not Light Check the following Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured Is the diskette drive activity light always on If s
79. emova os cabos de sinal dos conectores LIGUE os dispositivos Remova todos os cabos dos dispositivos Safety Addendum 133 Instru o 2 A CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Pe a 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o 1 Jogue ou coloque na gua 2 Aque a a mais de 100 C 212 F 3 Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instru o 3 A PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte 1 N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser Nenhuma pe a localizada no interior do dispositivo pode ser consertada 2 A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o A PERIGO 134 Alguns produtos a la
80. eps explain how to upgrade the BIOS 44 xSeries 343 Hardware Maintenance Manual Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgrade the BIOS 1 Insert the bootable diskette into the diskette drive 2 Extract the contents of the BIOS EXE file onto the bootable diskette To do this simply type the filename with or without the extension at the aA prompt for example BIOS EXE 3 You will be prompted to confirm a folder in which to store the extracted files The BIOS upgrade image is extracted in the specified folder Upgrading the BIOS 1 2 Note Place the bootable diskette containing the BIOS update files into the diskette drive of your system Boot the system with the diskette in the drive At this point you have a choice of two options Press 1 and ENTER to automatically update the system BIOS This will update the system BIOS and reset the system Press 2 and ENTER to update the User Binary and reset the system Wait while the BIOS files are updated Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Remove the diskette from the diskette drive Check to make sure the BIOS version displayed during POST is the new version as the system reboots Enter Setup by pressing the F2 key during boot Once in Setup press the F9 and ENTER to set the
81. er management access To support both network teaming features and server management features a third NIC must be added and teamed to NIC 2 The network controller provides several options for increasing throughput and fault tolerance when running Linux e Adapter Fault Tolerance AFT provides automatic redundancy for your adapter If the primary adapter fails the secondary takes over AFT works with any hub or switch e Adaptive Load Balancing ALB creates a team of 2 6 adapters to increase transmission throughput Also includes AFT Works with any 10Base TX or 100Base TX switch e Fast EtherChannel FEC or Intel Link Aggregation creates a team of up to 6 adapters to increase transmission and reception throughput Also includes AFT Requires a FEC enabled switch To set up an option read the instructions in the Linux RH 7 1 readme files Adapter Fault Tolerance Adapter Fault Tolerance AFT is a simple effective and fail safe approach to increase the reliability of server connections AFT gives you the ability to set up link recovery to the server adapter in case of a cable port or network interface card failure By assigning two server adapters as a team AFT enables you to maintain uninterrupted network performance AFT is implemented with two server adapters a primary adapter and a backup or secondary adapter During normal operation the backup will have transmit disabled If the link to the primary adapter fails t
82. es from the Peripheral Bay 86 30 Front Panel Removal ed tede cee pat ti eg ep eodd die diues Gi Em PE 87 31 Replacing 80 mir Fansite rct oet ee 88 vi xSeries 343 Hardware Maintenance Manual Contents Replacing 40 mm Fans 89 Removing the Power Supply Cage se ne alal 90 15 pin Alarme Connector RS Pire epee etd ont fie 91 DC Power Input Connector e eie rra Ede eu 92 DC Power Terminal Lug utem cien ede E Od ese ot di 92 Serial PoriSs AandB e a a 93 Jumper Locations J1E1 and J6A2 eate epe tp ott age janta 94 J6A2 Jumper Block Configured for DCD 95 J6A2 Jumper Block Configured for DSR Signal Default 95 Server Physical Specifications coe eae lario vns Shania oil ali 7 Features and Specifications pp 8 Environmental Specifications Summary 9 Front Panel Features assar a u om Det verti beet me be baa edat 11 Back Panel Features es adi 13 Rear COM Port Adapter Pin out eee pee eie e Rn nn 18 Software Security Features ss 20 LED Indicatori calcarei aaa 24 EG ducto aa hasa 25 350 W iLoad Ratiigs a re ke 25 Configuration gt an o 33 Alarms Connector PINOT a a ea a i 91 Serial Port Connector Pinolino 93 System Recovery and Update Jumper Options ss 95 Port 80h Code Definition sos de rete ida id
83. es or regulations xSeries 343 Hardware Maintenance Manual Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 eo 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 14 AA CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached Contents xi xii Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended xSeries 343 Hardware Maintenance Manual Part User s Guide T_T c N Introduction Chassis Description Regulatory Specifications and Disclaimers Configuration Software and Uti
84. es the pinout of the alarms connector Note Do not apply more than 60 Volts maximum to any pin or combination of pins on the Alarms connector Figure 34 15 pin Alarms Connector Table 12 Alarms Connector Pinout Pin Description Minor reset positive Minor reset negative Major reset positive Major reset negative Critical alarm normally open Critical alarm normally closed Critical alarm common O oF N Minor alarm normally open Pin 10 11 12 13 14 15 Description Minor alarm normally closed Minor alarm common Major alarm normally open Major alarm normally closed Major alarm common Power alarm normally open Power alarm common 91 DC Power Input for DC Input Power Supply Cage A DC power terminal block is provided at the rear of the DC input power supply cage It is recommended to use appropriately sized power wire and DC mains BF Figure 35 DC Power Input Connector The terminal block will accept standard terminal lugs size Newark stock 81N1501 type CRS T0 1406 HT that accept 14 AWG wire gauge The width W in Figure 36 of the lug can be no larger than 0 25 inches Figure 36 DC Power Terminal Lug To connect the earth ground conductor to the chassis stud 1 Place a 8 32 nut on the chassis stud and tighten to 10 in lb 2 Place the earth ground wire terminal lug on the chassis stud 3 Place another 8 32 nut on the chassis stud so that the earth ground
85. ettings Note Color This button lets you change the default colors associated with different items on the screen with predefined color combinations The color changes are instantaneous Mode This button lets you set the desired expertise level Novice Intermediate Expert The expertise level determines which tasks are visible in the Available Tasks section and what action each task performs For a new mode setting to take effect you must exit the SSU and restart it Language This button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it Other This button lets you change other miscellaneous options in the SSU The changes take effect immediately To change the interface default values Use the mouse to click on the proper button in the Preferences section of the SSU Main window Or Use the tab and arrow keys to highlight the desired button and press the spacebar or lt Enter gt Or Access the menu bar with the mouse or hot keys Alt underlined letter If you run the SSU from non writable media like a CD ROM these preferences will be lost when you exit the SSU Configuration Software and Utilities 49 Launching a Task It is possible to have many tasks open at the same time although some tasks may require complete control to avoid possible conflicts The tasks achieve complete control by keepin
86. etup 47 V W video blanking for security 21 Video controller 15 Warning components may be hot 72 power on off switch 66 Watchdog Timer 104 write to diskette disabling 21 173 174 xSeries 343 Hardware Maintenance Manual Part Number 59P2178 Printed in the United States of America 175
87. ey are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices xSeries 343 Hardware Maintenance Manual e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding Requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety Notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages e English e Brazilian Portuguese e Chinese e French e German e Italian
88. f the SSU is run from non writable media user preference settings such as screen colors cannot be saved The SSU supports the ROM DOS V6 22 operating system It may run on other ROM DOS compatible operating systems but they are not supported The SSU will not operate from a DOS box running under an operating system such as Windows Running the SSU Remotely via an Emergency Management Card Using graphical hardware redirection via the emergency management card 2 you can see the SSU Console in VGA graphics mode control the mouse and control the keyboard from a local system connected to a remote server by a network or modem The emergency management card 2 provides video memory keyboard and mouse redirection support Video memory and user input are sent to a remote location through either a modem or Ethernet link and displayed by the Remote Control console This solution requires an emergency management card 2 card installed in the remote server and the Remote Control software available on the local system The SSU will execute exclusively on the remote server Any files required for the SSU to execute must be on the remote server Starting the SSU SSU consists of a collection of task oriented modules plugged into a common framework called the Application Framework AF The Application Framework provides a launching point for individual tasks and a location for setting customization information The SSU requires the availability of th
89. g moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON 62 xSeries 343 Hardware Maintenance Manual Replacing Power Supply Modules To replace a power supply module follow this procedure 1 2 3 4 Depress the locking tab A in Figure 11 Rotate the handle downward B in Figure 11 Using the handle pull the power supply outward C in Figure 11 Reverse these steps for installation 0000070 Dooooooo OM12823 Figure 11 Unlocking and Removing the Power Supply Modules Upgrading the Hardware 63 Replacing Hard Disk Drives To replace a hard disk drive follow this procedure 1 Remove the bezel 2 Disconnect the cables B in Figure 12 from the connectors on the front of the hard disk drive bay A in Figure 12 CHAT E Figure 12 Disconnecting the Hard Disk Drive Bay Cables 3 Use the handles to pull the hard disk drive bay
90. g the task as the center of operation until you close the task window To launch a task In the SSU Main window double click on the task name under Available Tasks to display the main window for the selected task Or Highlight the task name and click on OK Or Use the tab and arrow keys to highlight the desired button and press the spacebar or lt Enter gt SEL Manager Add in Clicking on the SEL Manager Add in task brings up the Server Event Log SEL viewer You can load and view the current SEL data stored in the BMC save the currently loaded SEL data to a file view previously saved SEL data or clear the SEL When the SEL Manager is first invoked it loads the System Event Log entries from the server If there are no SEL entries a message box is displayed The SEL Manager main window is based on a multi column format All SEL entries are displayed in this window one system event per row Each column can be sorted by clicking on the column heading The event number is tied to the particular event even if any other column sorts the list The following keyboard keys are used to scroll the event columns The F4 key shifts the event columns left while the F5 key shifts the event columns right The SEL Manager has the following menus File Menu The File menu has the following options e Open Opens an SEL data file for viewing e Save As Saves the currently loaded SEL data to a file e Exit Quits the SEL Viewer SEL
91. he link to the backup adapter automatically takes over 16 xSeries 343 Hardware Maintenance Manual Preferred Primary Adapter With multiple adapters installed you can specify one as the Preferred Primary adapter For example if you have a server with a PRO 1000 server adapter as the primary adapter and a PRO 100 adapter as the secondary you could configure the PRO 1000 server adapter to be the preferred primary In this scenario if the PRO 1000 server adapter fails the PRO 100 will take over Then when the PRO 1000 server adapter is replaced it will automatically revert to being the primary adapter in the team If a Preferred Primary is not selected PROSet will attempt to select the best adapter based on adapter model and speed Mixed Adapter Teaming AFT supports up to six server adapters per team in any mix Adaptive Load Balancing Adaptive Load Balancing ALB is a simple and efficient way to increase your server s transmit throughput With ALB you group server adapters in teams to provide an increased transmit rate up to 8 Gbps using a maximum of eight adapters The ALB software continuously analyzes transmit loading on each adapter and balances the rate across the adapters as needed Adapter teams configured for ALB also provide the benefits of AFT Receive rates remain at 100 Mbps or 1 Gbps depending on the primary adapter s capability To use ALB you must have 2 6 server adapters installed in your server or workstation
92. hile you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective 124 Reinstall all covers correctly before returning the machine to the customer Electrical Safety CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use onl
93. ic Emission NoticeS pp 29 4 Configuration Software and Utilities ee 33 Wsing BIOS Setup de 34 Recording Your Setup Settin S iii 34 If You Cannot Access 34 Starting Setup eq 34 Setup Men s o a qo ha ayek Si Oia 35 Main Mn cain sc cheek pasted Reque dad 36 Advanced Melle sa hell tU RE RD seen 37 rU nm ade on a do coca caiam cansada nest 39 Server MOU salari nolan RER ea 40 BOOM eUr leider a 42 Exige o ro I Pneu ERA Iu i oe n aio Un 43 Upgrading the BIOSin ne abolite 44 Preparing for the Upgrades e or hee ee Petr 44 Upgrading the 5 er Re icd Feet e Rial 45 Recovering the BIOS tas eta ni alada 46 Changing the BIOS Language area ee te Poe tte te enc rtt eue 47 Using the System Setup Utility iii 47 What You Need o DO ERAS a 47 Running the SSU from the CD sc aca a OR GR ans Ti tad Rn 47 Running the SSU Remotely via an Emergency Management Card 48 Starting ihe SS testeo Du te tard 48 CUSTOMIZING the SSU led ME en Entente ete 49 aunchingia Task ee E 50 SEL Manager Add in set ec li eee 50 SDR Manager Add in us Elson ee iiit ep se eta ae t ER o os 51 ERI Managel Add Ina ti a a 51 Exiting the So WU stia me ore nie tac Dore doner vette cs eine d be Meares 52 FRUSDR Load Ullity sachsen sete ca x tte 52 When to Run th
94. ical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Safety Addendum 125 Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames 126 xSeries 343 Hardware Maintenance Manual Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages e Regularly inspect and maintain your electrical hand tools for safe operational condition e Do not use worn or broken tools and testers e Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds e Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage e Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This pr
95. ices If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This section contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your computer and whom to call for service should it be necessary Getting Information Information about your IBM server product and preinstalled software if any is available in the documentation that comes with your server That documentation includes printed books online books README files and help files In addition information about IBM products is available on the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM products and support The address for the IBM Personal Computing home page is http www ibm com pc You can find support information for your IBM products at http www ibm com pc support If you click Profile from the support page you can create a customized support page that is specific to your hardware complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable Files In addition you can choose to receive e mail notifications whenever new information becomes available about your registered products You also can order publications through the IBM Publications Ordering System at http www elink ibmlink
96. ices might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your server product is eligible for International Warranty Service and to view a list of the countries where service is available go to http www ibm com pc support and click Warranty Lookup Eligible IBM server products are identified by their four digit machine types For more information about International Warranty Service see Service Announcement 601 034 at http www ibm com Click Support amp downloads click Announcement letters and click Announcements search In the Search by letter number only field type 601 034 and click Search Purchasing Additional Services 122 During and after the warranty period you can purchase additional services such as support for IBM and non IBM hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services contact your IBM marketing representative xSeries 343 Hardware Maintenance
97. ieure 100 C 3 Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes 1 N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur 2 Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document CAUTION Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Safety Addendum 149 Notice n 4 XE gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib gt 55 kg 121 2 Ib ATTENTION Faites vous aider pour soulever ce produit Notice n 5 AA ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut
98. imentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 2 7 mp m 1 7 mp Avviso 10 ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit montate in rack gt 82 kg 156 xSeries 343 Hardware Maintenance Manual E Bim PE 34 BW UEM TE SA AS 157 Safety Addendum H E 50 JU IN FR lt lO ok 101 KJ 100 OF 100 KJok 9 ES Ol HIS HO H FMES E Toll Ulo nin Ok Ha FAI DISAIS 0 Iss nin OF KJ K UU D4 FH LH S Pe o aa HI OI Ho Rz nH mi aus ZO 519 Fm KISO RRM ZU BU SK DH qe mk Ul 510 all Kol DIN Ro JU 80 c Xll HO OJO RU das BOND SUCH K oF I UlJ 04 s SUL K lt UU 0 2 HH 2d E 01M AA DCE S ll LE SUL il 2 1 1 LILI k LI CH o o MA HS ELOILAT Bo xSeries 343 Hardware Maintenance Manual lM DE 201 5 3 4 EX
99. ion should also match the desired pin out of the RJ45 connector as it can also be configured to support either DSR or DCD ACPI The server board supports the Advanced Configuration and Power Interface ACPI as defined by the ACPI 1 0 and PC97 specifications An ACPI aware operating system can put the system into a state where the hard drives spin down the system fans stop and all processing is halted However the power supply will still be on and the processors will still be dissipating some power so the power supply fans will still run xSeries 343 Hardware Maintenance Manual The server board supports sleep states s0 51 54 and s5 Note 50 Normal running state sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation This assumes that no hardware changes have been made to the system while it was off s5 Soft off Only the RTC section of the CSB and the BMC are running in this state No context is saved by the OS or hardware The system is off only when the DC power cable is disconnected Security Software Locks The BIOS Setup and the System Setup Utility SSU provide a number of security features to prevent unauthorized or accidental access to the system Once the
100. is panel plug in the power cord s and power on the system Perform a CMOS clear following the BIOS recovery xSeries 343 Hardware Maintenance Manual Changing the BIOS Language You can use the BIOS upgrade utility to change the language the BIOS uses for messages and the Setup program Use a bootable diskette containing the Intel Flash Utility and language files 1 Boot the computer with the bootable diskette in drive A The BIOS upgrade utility screen appears Select Update Flash Memory From a File Select Update Language Set Press lt Enter gt Select drive A and use the arrow keys to select the correct Ing file Press lt Enter gt When the utility asks for confirmation that you want to flash the new language into memory select Continue with Programming Press lt Enter gt 6 When the utility displays the message upgrade is complete remove the diskette Press lt Enter gt St ge ca T9 The computer will reboot and the changes will take effect Using the System Setup Utility The System Setup Utility SSU is on the Documentation and Resource CD shipped with the server board The SSU provides a graphical user interface GUN over an extensible framework for server configuration The SSU framework supports the following functions and capabilities e Allows viewing and clearing of the system s critical event log e Allows the viewing of the system management FRU information e Allows the viewing of the system management
101. it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 116 If a second diskette drive is installed does its activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 116 Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see Initial System Startup on page 112 114 xSeries 343 Hardware Maintenance Manual Specific Problems and Corrective Actions This section provides possible solutions for these specific problems Power light does not light There is no beep or an incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the following
102. ity e Discovers the product configuration based on instructions in a master configuration file e Displays the FRU information e Updates the nonvolatile storage device EEPROM associated with the Baseboard Management Controller BMC that holds the SDR and FRU area e Updates the SMB area located in the BIOS nonvolatile storage device e Generically handles FRU devices that may not be associated with the BMC 52 xSeries 343 Hardware Maintenance Manual When to Run the FRU SDR Load Utility You should run the FRU SDR Load Utility each time you upgrade or replace the hardware in your server excluding add in boards hard drives and RAM For example when you upgrade your processor or add a second power module to the 1 1 power supply Because the firmware must reload to properly initialize the sensors after programming turn the server off and unplug disconnect the power cords from the server Wait approximately 30 seconds and plug in reconnect the power cords What You Need to Do The FRU SDR Load Utility may be run directly from the Documentation and Resource CD or from a diskette you create from the CD It can be extracted from the CD by booting to the CD and selecting Make Diskettes or by inserting the CD into a PC running Windows 95 or NT and selecting the Utilities section Note If your diskette drive is disabled or improperly configured you must use BIOS Setup to enable it If necessary you can disable the drive after
103. k 116 no characters on screen 114 PCI installation tips 117 power light 114 preparing system for diagnostic testing 113 random error in data files 112 screen characters incorrect 115 system cooling fans do not rotate 115 system lights 113 processor 72 removing 73 76 77 selecting the correct processor 72 Processor 103 104 105 Processor Failure 105 processor removal and installation 72 R real time clock running SCU to configure settings 81 Recovery 46 removal and installation processor 72 removal and replacement memory 71 server board 83 removing top cover 68 replacement fans 88 replacement 3 3 V and 5 V PCI add in cards 78 floppy disk drive 85 front panel board 87 hard disk drive 64 power supply 63 power supply cage 90 replacingm CD ROM 85 reset system 111 S safety guidelines 66 SCSI bus termination requirements 15 SCSI controller 15 SCU administrative password limits access to 21 changing configuration 33 inactivity lockout timer 17 software locking feature 19 secure mode 20 affects boot sequence 21 enter by setting passwords 20 no booting from diskette without password 20 security boot sequence 21 enabling disabling floppy writes 21 locking mouse keyboard with timer 21 password 21 secure mode 20 secure mode setting in SCU 20 software lock SCU 19 unattended start 21 video blanking 21 Security menu configuring Setup 39 Sensor Data Record Se
104. k CPU 2 fan connector FF SCSI connector SCSI version only Secondary processor socket GG Hard Disk Drive LED header Primary processor socket Figure 5 Server Board Connector and Component Locations xSeries 343 Hardware Maintenance Manual Processor The server board accommodates one or two Pentium lll processors up to 1 26 GHz with 512k cache in the FC PGA2 package Memory The system board contains six 168 pin DIMM slots each supporting 72 bit ECC 64 bit main memory plus ECC registered SDRAM DIMMs PC 133 compatible You may install a minimum of 128 MB 64 MB x 2 and as much as 6 GB Note Use DIMMs that have been tested for compatibility with the server board Contact your sales representative or dealer for a current list of approved memory modules PCI Riser Slots The server board has two PCI riser slots a 5 V riser that supports 64 bit 33 MHz riser cards and a 3 3 V riser that supports 64 bit 66 MHz riser cards e Bus speed up to 66 MHz e 32 bit memory addressing e 5 3 3 V signaling environment e Burst transfers of up to 512 Mbps e 8 16 32 or 64 bit data transfers e Plug and Play ready e Parity enabled Video The server board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM that supports all standard IBM VGA modes The embedded SVGA video subsystem supports e Pixel resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D e CRT and LCD monitors up to 100 Hz vertical refresh rate Th
105. lear setting this will allow most server configurations to boot Then run the SSU to configure the server Use to upgrade the BIOS Use for viewing and clearing the system event log viewing the system management FRU information or viewing the system management SDR repository Use to update the Field Replacement Unit FRU Sensor Data Record SDR and SM BIOS SMB flash components Use to update the Firmware Use to configure or view the settings of the SCSI host adapter and onboard SCSI devices in the server 33 Using BIOS Setup This section describes the BIOS Setup options Use Setup to change the server configuration defaults You can run Setup with or without an operating system being present Setup stores most of the configuration values in battery backed CMOS the rest of the values are stored in flash memory The values take effect when you boot the server POST uses these values to configure the hardware if the values and the actual hardware do not agree POST generates an error message You must then run Setup to specify the correct configuration Recording Your Setup Settings If the default values ever need to be restored after a CMOS clear for example you must run Setup again Referring to the worksheets could make your task easier If You Cannot Access Setup If the diskette drive is incorrectly configured so that you cannot access it to run a utility from a diskette you may need to clear CMOS memory Yo
106. license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you 168 Trademarks The following terms are trademarks of International Business Machines Corporation in the U
107. lies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 29 Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A Statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom Telecommunications Safety Requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive Conformance Statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply wi
108. lities This document provides an overview of the IBM server xSeries 343 server This manual consists of two parts e User s Guide beginning on page 1 describes procedures that DO NOT REQUIRE removing and replacing boards You do not need to be a qualified service technician to perform procedures listed in the User s Guide e Service Technician s Guide beginning on page 59 describes procedures that REQUIRE removing and replacing boards You must be a qualified service technician to perform procedures listed in the Service Technician s Guide Statement 14 AA CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached Statement 15 A CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Notes Only use a screwdriver tip to push in the lock tabs on the rack slides A pinch hazard exists if figners are used for this purpose DC Power supplies are installed The DC source must be electrically isolated by double or reinforced insulation from any hazardous DC source The DC source must be capable of providing up to 350 W of continuous power per feed pair Connection with a DC source should only be performed by trained service personnel Mains DC power disconnect You are responsible for installing a DC power disconnect for the entire rack unit This m
109. mall ribbon cable A in Figure 30 Disconnect the large ribbon cable B in Figure 30 Lift out the board and place it on a clean static free surface To install the new board repeat the instructions above in reverse order 1 2 3 Remove the screw C in Figure 30 and release the snap on fasteners D in Figure 30 4 5 B Cnr iic Figure 30 Front Panel Removal Upgrading the Chassis 87 Replacing Fans Replacing an 80 mm Fan To replace an 80 mm fan follow this procedure 88 1 2 3 4 Loosen the three screws that secure the fan bracket and remove Disconnect the fan power cable from the server board A in Figure 31 Slide the fan upward B in Figure 31 out of the fan housing When replacing fans note the airflow arrow C in Figure 31 on the fan The airflow arrow should be pointing rearward toward the processors OM14191 Figure 31 Replacing 80 mm Fans xSeries 343 Hardware Maintenance Manual Replacing a 40 mm Fan To replace a 40 mm fan follow this procedure 1 2 3 4 5 Remove the three screws that secure the fan bracket and lift it out of the chassis Disconnect the fan power cables from both fans A in Figure 31 Slide the 40 mm fan module upward B in Figure 31 out of the server Slide the fan C in Figure 31 out of the 40 mm fan module When replacing fans note the airflow arrow on the fan The airflow arrow should be pointing rearward toward the processors
110. n N N N dfn ml N System Board System Board Battery Run Configuration Setup Battery Run Configuration Setup Battery Run Configuration Setup Battery Keyboard Keyboard Keyboard Keyboard Run Configuration Setup Check DIMM System Board System Board Floppy Floppy Cable Floppy Floppy Cable Fixed Disk Drive Fixed Disk Cables Fixed Disk Drive Fixed Disk Cables CD ROM Drive CD ROM Cables Run Configuration Setup Battery Processor Check CMOS Clear Jumper continued 103 104 Table 18 POST Codes and Error Messages continued Password clear Yes Error Code 121 141 142 143 144 145 146 PCI IO Allocation Error PCI IRQ Allocation Error Shadow of PCI ROM Failed PCI ROM not found Insufficient Memory to Shadow PCI ROM Yes PCI Memory Allocation Error WON AON ND N 0 D CONAN Yes Yes Yes Yes Yes Check Password clear Jumper System Board PCI card Run Configuration Setup Check PCI Resources Failing Adapter Run Configuration Setup Check PCI Resources Failing Adapter Run Configuration Setup Check PCI Resources Failing Adapter Run Configuration Setup Check PCI Resources Failing Adapter Run Configuration Setup Check PCI Resources Faili
111. nabled PCI Slot 1 ROM Disabled Enabled PCI Slot 2 ROM Disabled Enabled PCI Slot ROM Disabled Enabled USB Function Submenu Feature USB Function Enabled Disable Onboard NIC 1 Function Submenu Feature Onboard NIC 1 Enabled Disable Onboard NIC 1 ROM Enabled Disable 38 Description Enters submenu Enters submenu Enters submenu Enters submenu Enters submenu Full Height PCI Riser Slot 1 Selects whether or not to load the Device s Option ROM If the BIOS is reporting POST error 146 use this option to disable option ROMs that are not required to boot the system Full Height PCI Riser Slot 2 Selects whether or not to load the Device s Option ROM If the BIOS is reporting POST error 146 use this option to disable option ROMs that are not required to boot the system Full Height PCI Riser Slot 3 Selects whether or not to load the Device s Option ROM If the BIOS is reporting POST error 146 use this option to disable option ROMs that are not required to boot the system Low Profile PCI Riser Slot 1 Selects whether or not to load the Device s Option ROM If the BIOS is reporting POST error 146 use this option to disable option ROMs that are not required to boot the system Low Profile PCI Riser Slot 2 Selects whether or not to load the Device s Option ROM If the BIOS is reporting POST error 146 use this option to disable option ROMs that are not required
112. nal memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Safety Addendum 169 Index A Adaptec SCSI utility 57 Adapter Fault Tolerance 16 Adaptive Load Balancing 16 17 add in card 3 3 Volt PCI 78 5 Volt PCI 78 administrative password 19 limiting access to SCU 21 Advanced Menu configuring in Setup 37 AFT See Adapter Fault Tolerance alarms connector 91 ALB See Adaptive Load Balancing B Back Panel Features 13 Baseboard Management Controller See also BMC 104 battery installing 81 removing 79 BIOS 46 97 102 104 105 changing the language 47 recovering 46 Upgrading 44 BIST 103 BMC 104 105 Boot Device Priority menu configuring Setup 42 boot sequence booting without keyboard 21 setting in Setup 21 booting cold 111 Built in Self Test See also BIST 103 Built in Self Test See also BIST 103 bus termination requirements SCSI devices 15 cables and c
113. ng Adapter Run Configuration Setup Check PCI Resources Failing Adapter Table 19 Extended POST Error Messages and Codes Error Code 8100 8101 8110 8111 8120 8121 8130 8131 8140 8141 8150 8151 Error Message Processor 1 failed BIST Processor 2 failed BIST Processor 1 Internal error IERR Processor 2 Internal error IERR Processor 1 Thermal Trip error Processor 2 Thermal Trip error Processor 1 disabled Processor 2 disabled Processor 1 failed FRB 3 timer Processor 2 failed FRB 3 timer Processor 1 failed initialization on last boot Processor 2 failed initialization on last boot Pause on Boot FRU Action Processor Retest Processor via Setup Processor Retest Processor via Setup Processor Retest Processor via Setup Processor Retest Processor via Setup Processor Retest Processor via Setup Ensure proper cooling Processor Retest Processor via Setup Ensure proper cooling Processor Retest Processor via Setup Processor Retest Processor via Setup Processor Retest Processor via Setup Processor Retest Processor via Setup po N Processor Retest Processor via Setup 1 Processor Retest Processor via Setup continued xSeries 343 Hardware Maintenance Manual Table 19 Extended POST Error Messages and Codes continued Error Pause on Code Error Message 8160 Processor 01 unable
114. ng Static sensitive Devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective package until you are ready to install them 72 To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and possibly damage the device While the device is still in its anti static package touch it to an unpainted metal part of the system unit for at least two seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into your system unit without setting it down If it is necessary to set the device down place it in its static protective package Do not place the device on your system unit cover or on a metal table Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity xSeries 343 Hardware Maintenance Manual Adding or Replacing a Processor If you are adding a second processor to your system you must first remove the terminator from the secondary processor socket The second processor must be compatible with
115. ning CP AMI check point port 80 code Table 16 Boot Block POST Codes Checkpoint Code Description DOh The NMI is disabled Power on delay is starting Next the initialization code checksum will be verified Dih Initializing the DMA controller performing the keyboard controller Basic Acceptance Test BAT test starting memory refresh and entering 4 GB flat mode next D3h Starting memory sizing next D4h Returning to real mode Executing any OEM patches and setting the stack next D5h Passing control to the uncompressed code in shadow RAM The initialization code is copied to segment O and control will be transferred to segment 0 D6h Control is in segment O Next verifying the system BIOS checksum If the system BIOS checksum is bad go to checkpoint code Otherwise going to checkpoint code D7h D7h Passing control to the interface module next D8h The main system BIOS runtime code will be decompressed next D9h Passing control to the main system BIOS in shadow RAM next 03h The NMI is disabled Next checking for a soft reset or a power on condition 05h The BIOS stack has been built Next disabling cache memory 06h Uncompressing the POST code next 98 Table 17 POST Code Port 80h Codes Post Code 07h 08h 08h 07h 07h OBh och 0Eh 10h 10h 11h 13h 19h 1Ah 23h 24h 25h F2h F5h 12h 12h 12h 27h Diagnostic LED Decoder Note G Green R Red A Amber use
116. nistrator about the correct networking software that needs to be installed e If you are directly connecting two servers no hub you will need a crossover cable see your hub documentation for more information on crossover cables Check the network controller LEDs that are visible through an opening at the system back panel Problems with Network The server hangs when the drivers are loaded Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostics pass but the connection fails e Make sure the network cable is securely attached e Make sure you specify the correct frame type in your NET CFG file The Activity LED doesn t light e The network activity light is not connected to the xSeries 343 server board The controller stopped working when an add in card was installed e Make sure the cable is connected to the port from the onboard network controller e Make sure your PCI BIOS is current Try the PCI Installation Tips below e Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not e Try reseating the add in card The add in card stopped working without apparent cause e Try reseating the add in card first then try a different slot if necessary e The network driver files may be corrupt or deleted Delete and then reinstall the drivers e Run the diagnostics Solving Problems 117 PCI Installation Tip
117. nited States other countries or both e business logo 2 ServeRAID HelpCenter PS 2 xSeries IBM ServerProven Intel and Pentium are registered trademarks of Intel Corporation in the United Sates other countries or both Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both Linux is a registered trademark of Linus Torvalds Other company product or service names may be the trademarks or service marks of others Important Notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to processor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard memory with an optio
118. nmodified No Load Setup Defaults Yes Loads default values for all Setup items No Load Custom Defaults Yes Loads values of all Setup items from previously saved custom No defaults Save Custom Defaults Yes Writes all Setup item values to NVRAM No Discard Changes Exits discarding changes No Configuration Software and Utilities 43 Upgrading the BIOS Preparing for the Upgrade Before you upgrade the BIOS prepare for the upgrade by recording the current BIOS settings obtaining the upgrade utility and making a copy of the current BIOS Recording the Current BIOS Settings 1 Boot the computer and press lt F2 gt when you see the message Press lt F2 gt Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program Note Do not skip step 2 You will need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Utility You can upgrade to a new version of the BIOS using the new BIOS files and the BIOS upgrade utility IFLASH EXE You can obtain the BIOS upgrade file and the IFLASH EXE utility through your computer supplier or from the IBM Customer Support website at http www ibm com pc support Note Please review the instructions distributed with the upgrade utility before attempting a BIOS upgrade This upgrade utility allows you to e Upgrade the BIOS in flash memory e Update the language section of the BIOS The following st
119. nsists of one or two 350 Watt power supply modules A system with two modules forms a redundant hot swappable 1 1 power subsystem Interface Requirements DC Input The DC power source may produce hazardous voltage levels exceeding 60 VDC and high energy levels above 240VA that may cause electric shock or burns All DC input connections should be made only by a qualified service person only to prevent injury All wiring terminals connected to the DC input terminal block must be fully insulated with no exposed bare metal DC Output Connectors The power subsystem DC power and control signals are interfaced to the server system via wire harnesses when the power supply modules are inserted into the power subsystem enclosure The safety ground pin of the power supply module is the first pin to connect and the last to disconnect when the module is being inserted or removed from the power subsystem housing In addition to the 5 V Standby 12 V 3 3 V 5 V and 12 V DC outputs the following signals and output pins are included e 43 3 VDC remote sense e 5 VDC remote sense e 12 VDC remote sense e Remote sense return e Power Subsystem On DC PWR enable e Power Good Pc PS Failure PS Presence PS Predictive Fail 12 V Mon 5 V Mon and the 5 V Standby rails failure are being monitored via an PC interface chip Power Supply Module LED Indicators 24 There is a single bi color LED to indicate power supply status visible
120. ntes 1 Arrojarla al agua o sumergirla 2 Calentarla a una temperatura que supere los 100 C 212 F 3 Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 PRECAUCI N Cuando instale productos laser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes 1 No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento 2 Eluso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo Safety Addendum 165 Declaraci n 4 2255 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5 PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la
121. o the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the Setup Utility to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled If the problem persists there may be a problem with the diskette drive server board or drive signal cable Contact your service representative or authorized dealer for help Hard Disk Drive Activity Light Does Not Light The hard disk drive activity light is not connected to the xSeries 343 server board 116 xSeries 343 Hardware Maintenance Manual CD ROM Drive Activity Light Does Not Light Check the following e the power and signal cables to the CD ROM drive properly installed e Are all relevant switches and jumpers on the drive set correctly e 5 the drive properly configured e Js the onboard IDE controller enabled Cannot Connect to a Server e Make sure you are using the drivers that are shipped on the system Documentation and Resource CD for the onboard network controller e Make sure the driver is loaded and the protocols are bound e Make sure the network cable is securely attached to the connector at the system back panel If the cable is attached but the problem persists try a different cable e Make sure the hub port is configured for the same duplex mode as the network controller e Check with your LAN admi
122. o deidad 98 Boot Block POST CODES ain ite Piet Pur lis a n re aa CRE 98 POST Code Port 80h Codes uta noe SU Me t nasi Lo ali 99 POST Codes and Error Messages ee 103 Extended POST Error Messages and Codes 104 BMC Generated POST Beep Codes 106 BIOS Generated POST Error Beep 106 POST Memory Error 3 Beep Codes Ne 107 Diagnostic Related Syndromes pp 108 vii viii xSeries 343 Hardware Maintenance Manual Safety Before installing this product read the Safety Information CAN Al e 8 as all 138 QS 5 ds Antes de instalar este produto leia as Informa es de Seguran a Safety Information 1 Prije instalacije ovog produkta obavezno procitajte Sigurnosne Upute Pred instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Nptv ykaraotrjoere ro AUTO LABAOTE Tic MANPO opies aop eia safety information mmvan nig ns
123. ocessors on the next system boot Option automatically resets to Disabled on next system boot This field is informational only This field is informational only This field is informational only This field is informational only You can make the following selections on the Advanced Menu itself Use the submenus for the three other selections that appear on the Advanced Menu Feature PCI Configuration Peripheral Configuration Memory Configuration Advanced Chipset Control Reset Configuration Data Plug amp Play O S Numlock Configuration Software and Utilities Enter Enter Enter Enter Yes No Yes No Off On Description Enters submenu Enters submenu Enters submenu Enters submenu Select Yes if you want to clear the server configuration data during the next boot The system automatically resets this field to No during the next boot No lets the BIOS configure all the devices in the system Yes lets the operating system configure Plug and Play PnP devices not required for boot if your system has a Plug and Play operating system Switches Numlock on and off 37 PCI Configuration Submenu Feature USB Function Onboard NIC 1 Onboard NIC 2 Onboard SCSI Onboard Video PCI Slot 1B ROM lt Enter gt lt Enter gt lt Enter gt lt Enter gt lt Enter gt Disabled Enabled PCI Slot 2B ROM Disabled Enabled PCI Slot 3B ROM Disabled E
124. on menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 5 The system can boot with or without a keyboard During POST before the system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message The sequence that you specify in setup will determine the boot order If secure mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Boot Mode option is also enabled the server will fully boot but will require a password before accepting any keyboard or mouse input 21 Riser Boards The server board includes two riser boards a 5 Volt full height riser board and a 3 3 Volt riser board Features of the 5 Volt riser board include e Support for three 33 MHz 5 Volt 64 bit PCI add in cards e Provides 5 Volt to 3 3 Volt signal level translation The 5 Volt riser board contains voltage level translation converting the 5 Volt PCI add in card signals to conform to the server board which has 3 3 Volt signaling levels The board supports up to 50 W total with a limit of 25 Watts per slot Figure 6 illustrates the 5 Volt riser board ORM SEF Figure 6 5 Volt Riser Board The 3 3 Volt riser board supports three 3 3 Volt 64 bit slots at 66 MHz The board supports up to 30 W total power cons
125. on the FRU Manager Add in task brings up the Field Replacement Unit FRU viewer You can load and view the current FRU data stored in the NV storage area save the currently loaded FRU data to a file or view previously saved FRU data The FRU Manager main window provides access to all the features of the add in through menus The F4 key shifts the FRU columns left while the F5 key shifts the FRU columns right Configuration Software and Utilities 51 The FRU Viewer has the following menus File Menu The File menu has the following options e Open Opens an FRU data file for viewing e Save As Saves the currently loaded FRU data to a file e Exit Quits the FRU Viewer FRU Menu The FRU menu has the following options e Properties Displays FRU information from the BMC These fields are display only e Reload Reloads the FRU entries from the server Help The Help menu has the following option e Help Topics Displays the help information for FRU Manager Add in Exiting the SSU Exiting the SSU causes all windows to close e Exit the SSU by opening the menu bar item File in the SSU Main window e Click on Exit Or e Highlight Exit and press Enter FRU SDR Load Utility The Field Replacement Unit FRU and Sensor Data Record SDR Load Utility is a DOS based program used to update the server management subsystem s product level FRU SDR and the SM BIOS SMB nonvolatile storage components EEPROMs The load util
126. on the back of the system Table 8 shows the conditions confirmed by the LED indicators Table 8 LED Indicators Power Supply Condition Power Supply LED No DC power to all PSU OFF No DC power to this PSU only AMBER DC present Only Standby Outputs On BLINK GREEN Power supply DC outputs ON and OK GREEN Power Supply in Alert Condition BLINK AMBER Power supply failure OTP OCP OVP UV AMBER xSeries 343 Hardware Maintenance Manual DC Input Voltage Specification The power supply will operate within all specified limits over the input voltage range outlined in Table 9 The power supply will power off if the DC input is less than 34 V DC Table 9 DC Input Rating Minimum Nominal Maximum Maximum Input Parameter Tolerance Rating Tolerance Current Voltage 38 V DC 48 to 60 V DC 75 V DC 13 5 Amps 1 Maximum input current is measured at the lowest input voltage that the power supply continues to operate This is not to be used for determining agency input current markings DC Output Current Specifications The combined output power of all outputs will not exceed 350 W Each output has a maximum and minimum current rating shown in Table 10 The power supply meets both static and dynamic voltage regulation requirements for the minimum dynamic loading conditions The power supply meets only the static load voltage regulation requirements for the minimum static load conditions Table 10 350 W Load Ratings PEAK 10sec MAX
127. onfigure the option in that menu screen Either the option is auto configured or auto detected or you must use a different Setup screen Press lt Enter gt to display a submenu that is either a separate full screen menu or a popup menu with one or more choices The rest of this section lists the features that display onscreen after you press lt F2 gt to enter Setup Not all of the option choices are described because 1 a few are not user selectable but are displayed for your information and 2 many of the choices are relatively self explanatory The BIOS Setup program menu bar is shown below Allocates Configures Sets Selects serial port Selects boot Saves or resources advanced passwords LAN and event log options and discards for hardware features available and security features Also power supply changes to set components through the features permits service controls program chipset Configuration Software and Utilities boot options 35 Main Menu You can make the following selections on the Main Menu Use the submenus indicated by gt for other selections Feature System Time System Date Floppy A Hard Disk Pre Delay Primary IDE Master Primary IDE Slave Processor Settings Language Feature Type LBA Mode Control Multi Sector Transfers PIO Mode Ultra DMA HH MM SS MM DD YYYY Not installed 1 44 1 25 MB 3 1 2 88 MB 3 Disabled 3 Seconds 6 Seconds 9
128. onnectors 91 Caution installing chassis covers for cooling and airflow 67 selecting correct processor 72 CD ROM replacement 85 Chassis Feature Location 10 Checksum 102 Class electronic emission notice 29 CMOS 46 102 105 clear to reconfigure diskette drive 34 configuration limiting access to system with administrative password 21 configuration jumpers 94 configuring system SCU 33 Setup 33 connector alarms 91 DC power 92 serial port 93 controller keyboard 17 SCSI 15 Controller 102 video 15 cooling installing all covers for correct airflow 67 cooling and airflow 68 Core Component 104 D DC power connector 92 diagnostics preparing system for testing 113 diskette enabling disabling floppy writes 21 no booting in secure mode without password 20 reconfiguring if cannot enter Setup 34 170 Index E electronic emission Class notice 29 Environmental Specifications 9 equipment log 109 Error 102 103 105 106 Error Messages 102 Exit menu configuring Setup 43 F fan replacement 88 Fast EtherChannel 16 17 Fault Resilient Booting See also FRB 103 105 Fault Resilient Booting See FRB 103 FCC Class A notice 29 Features back panel 13 FEC See Fast EtherChannel firmware update utility 56 floppy disk drive replacement 85 FRB 103 105 FRB 3 See also Fault Resilient Booting 103 Front Panel 104 front panel board replacement 87 Front Panel Controller See
129. ontinue to operate but in a degraded fashion reduced performance or loss of non fatal feature reduction An example could be the loss of one of two H jor mirrored disks Additionally the front panel major alarm relay will engage Minor amber When continuously lit indicates the presence of a Minor System Fault A minor system fault is an error or event that is detected by the system but has little impact to actual system operation An example would be a correctable ECC error Additionally the front panel minor alarm relay will engage Power amber When continuously lit indicates the presence of a Power System Fault Additionally the front panel power alarm relay will engage Front Panel Status LEDs J NIC activity LED Indicates NIC activity green K HDD activity Indicates any system SCSI hard drive activity LED green L Main power When continuously lit indicates the presence of DC power in the server The LED green LED goes out when the power is turned off or the power source is disrupted When it is blinking green it indicates that the system is in ACPI sleep mode Chassis Description 11 12 Figure 3 shows the front view of the system with the bezel removed A B UUUUUUUuuuutt 0 ee H G F E OM12817 A Floppy Drive E Left SCSI Drive Bay B CD ROM Drive F Hard Drive Tray Ribbon Cable Connector C Front Panel S
130. ornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di 1 Gettarla o immergerla in acqua 2 Riscaldarla ad una temperatura superiore ai 100 C 3 Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali ATTENZIONE Quando si installano prodotti laser come ad esempio le unita DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue 1 Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica 2 L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Safety Addendum 155 Avviso 4 A XE gt 18 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 ATTENZIONE Il pulsante del controllo dell al
131. orresponding SMB fields are automatically updated when the server is re booted Configuration Software and Utilities 55 Cleaning Up and Exiting If an update was successfully performed the utility displays an appropriate message and then exits with a DOS exit code of zero If the utility fails it immediately exits with an error message and a non zero DOS exit code Using the Firmware Update Utility The Firmware Update Utility is a DOS based program used to update the Baseboard Management Controller s firmware code You only need to run the Firmware Update Utility if new firmware code becomes necessary Making a BMC Firmware Update Diskette 1 2 Place a formatted diskette into the diskette drive Extract the contents of the TSRLT2_BMC_FW EXE file onto the diskette There is no need to make the diskette bootable this is done automatically when the files are extracted to the diskette Updating the BMC Firmware 1 2 bd Place the diskette containing the BMC Firmware update files into the diskette drive of your system Boot the system while the diskette is in the drive The following prompt will appear T Single Fault LED v11 17 Update 2 Dual Fault LED v01 17 Update 3 Exit Please choose from the above selections 1 2 or 3 Press 1 or 2 depending on the chassis you are using with the xSeries 343 server board The BMC Firmware update will start automatically Do not power down the
132. out of the chassis Place it on a clean static free work surface 64 xSeries 343 Hardware Maintenance Manual 4 Remove the two screws securing the cable retention bracket A in Figure 13 and lift the bracket out B in Figure 13 5 Disconnect the hard disk drive power cable D in Figure 13 Disconnect the hard disk drive ribbon cable C in Figure 13 7 Remove the three securing screws E in Figure 13 lift the hard disk drive out of the hard disk drive carrier and place on a clean static free work surface D Cid DA Figure 13 Removing a Hard Disk Drive Upgrading the Hardware 65 Working Inside the System This section presents the following procedures that describe removal and installation of most components inside the system Safety Before You Remove Server Covers Before removing covers at any time to work inside the system observe these safety guidelines 1 Turn off all peripheral devices connected to the system 2 Power down the system by pressing and holding the Power button on the front of the chassis for several seconds After the server shuts down disconnect the DC power to remove standby power from the server 3 Label and disconnect all peripheral cables and all telecommunication lines connected to I O connectors or ports on the back of the system Provide electrostatic discharge ESD protection by wearing an anti static wrist strap attached to chassis