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IBM Saw Type 1881 User's Manual

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2. 120 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide m amp N CD ROM DVD N 3 CD ROM Class 3A Class 3B CD ROM
3. EE 1 1 2 2 3 3 4 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide W n N m IBM 33F8354 NS TEENS DARRAKE c 100 212 F CD ROM DVD PERIS
4. at 2 gt s gt 3A 3B Laser Klass 1 Appendix B Related service information 101 4 A 218 kg 37 Bi gt 32 kg 70 57 gt 55 kg 121 2 5 AA 20 gt 10 6 A ee 102 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide
5. bay 3 y Switch module 1 Power module bay 3 Blower module 1 Power module 1 7 o i A M b Management n iS module o uu BE 8 DI a oo md o a z D AC ID DC O n a o Reserved O a 2 O o o el EN Vo o o 000 Blower poso Power module 2 Power module bay 4 Rear system LED panel Switch module 2 Switch module bay 4 14 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Rear system LED panel The LEDs on this panel provide status information for your BladeCenter unit These LEDs duplicate the LEDs in the front system LED panel see System LED panel on page 17 for more information about these LEDs Blower module Blower error LEDs LLL DI Important If the ambient temperature is 72 F or below the BladeCenter blowers will run at 30 of their maximum rotational speed increasing their speed as required to control internal BladeCenter temperature If ambient temperature is above 72 F the blowers will run at 80 of their maximum rotational speed i
6. 122 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide OM mm 0 i FJ RO FIO Server Library le RE 0 2 AIZ SUC 0 HSE 82 9 el HAO FO AS AVES as CS Se 013 t UE S01 FA SD S S sen ore HAE olg II aues E 20 302 10A 02 SELL Qt NALES 85 ROI BICA SE 2 9 A8 AVES Ed LISE W ir ado E Ol MSC OAL OFS AIS XIGHOF SUCH HO fin pal to EU In MM da na or m reo or rot IOW gt gt ah IO GB U or H rir d FA o lo LA o e zo mo on 40 o mn y zi eo qz gt tod jo IH HU qe x fio x3 ox gt SA SHS YEAS ino ol E ve Er mes De HEME Mx a sure oz EIN mo fm ET J m oe fir Em 110 pr 8 mE oo on Y ze ox alo an AE a AN ZE HOSS SAO AAEL CH 2 9 4 BAEAN AS FEE SUD SEIO A SLI Ch 3 415 HOSS HAM MABILICH as 258 Sa8U0 4 XI A PE HOSS MALE gt X C How Ay fir ost Joso 010 mo to m y E p LE for Jo WM D lt Mg o FA Te ER 30 id e
7. 4 A 18Kg 32Kg 55Kg au u q A AA 2 7 mp gt 1 0 I Appendix B Related service information 121 10 A 82 Kg 21
8. 1 Safety Information 1 La F PX Det E PUR F 24 ELA EM RATA ES ERA E RE ATE Information Safety eo BJ Rs Information ay EM 1 o Safety J Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione O Copyright IBM Corp 2011 vii Server Library Q PE 29 usa 4122 eleg MAE LIC 0 HSE Ses 2 918 SAVED o EN USE HAE HMO 9 ES 918 4028 Ya Ate A MSELICI anzol HS 12 AAO HAE WS SO Aves 29 SUE 10141 20S ASUC 2 T ME Ql a 24 o
9. Blade servers Filler blades Front system LED panel The LEDs on this panel provide status information for your BladeCenter unit See System LED panel on page 17 for more information USB port Use this port to attach an external USB device Optical drive activity LED When this LED is lit it indicates that the optical drive is in use Optical drive eject button Press this button to release a CD or DVD from the optical drive Diskette drive activity LED not shown in illustration For media trays that have a diskette drive when this LED is lit it indicates that the diskette drive is in use Diskette drive eject button not shown in illustration For media trays that have a diskette drive press this button to release a diskette from the drive Blade control panel This panel contains indicators and controls for the blade server See the documentation that comes with your blade server for information about the blade control panel System service card This card contains system service instructions and a writable area for your use Chapter 1 General information 13 Writeable area System service card Rear view This section identifies the components and indicators on the rear of your BladeCenter unit Switch module
10. LEER RE INTER T RENEE E BEA gt SRR NEE RM ARERR 9 AERADIE FRREL Mae A EAR 10 A 82kg 180 gt 82 kg 180 683 Appendix B Related service information 103 11 d Az mi NEN 12 A Er A 20 A 21 ee Ree 3e LIA CS DL 104 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Server Library HE RT Ci EM A 1 1 1 Al m dk a
11. 3 3 4 4 e 2 A FX RAD THA EU ET TBM 33F8354 100 C
12. Chinese Class A warning statement A Japanese Voluntary Control Council for Interference VCCI statement A VCCI A Korean Class A warning statement omar Ep 9z AXIS gr2 IE A HMA SE ASAE 0 SS SISA Brera EE NSAN ASS zer es 134 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a
13. CAUTION Hazardous energy is present when the blade is connected to the power source Always replace the blade cover before installing the blade Read the Important safety information on page vii l installation guidelines on page 31 and Handling electrostatic discharge sensitive devices on page 90 2 Install any options needed such as disk drives or memory in the blade server See the documentation that comes with the blade server for instructions 3 Select the bay for the blade server Notes a lfa blade server has an expansion option installed on it the blade server and expansion option require two adjacent blade bays b If you install a blade server or option in bay 7 through 14 you must install power modules in power bays 3 and 4 4 Remove the filler blade from the bay and store it in a safe place 5 Ensure that the release levers on the blade server are in the open position perpendicular to the blade server 6 Slide the blade server into the bay until it stops The spring loaded doors that cover the bay opening move out of the way as you insert the blade server 7 Push the release levers on the front of the blade server until they are closed 8 Turn on the blade server by pressing the power control button on the blade server control panel See the documentation that comes with the blade server for more instructions 9 Verify that the power LED on the bla
14. ENET X DHCP HSTN X DN X IP XXX XXX XXX XXXGW XXXX XXX XXX XXX SN XXX XXX XXX XXX DNS1 XXX XXX XXX XXX Ethernet configuration information Take action as required ENET X IP Cfg HstName XXXX IP XXX XXX XXX XXX GW XXX XXX XXX XXX NetMsk XXX XXX XXX XXX Switch module x was installed Ethernet configuration information Take action as required LAN Ethernet x interface is no longer active Check cables to I O module LAN Ethernet x interface now longer Information only Take action as required active Management module error messages should be replaced by a field service technician Message Action Application posted alert to ASM The alert button on the Web interface was tested Information only Take action as required System log 75 full System log full Information only Take action as required Information only Take action as required Management module network initialization complete Information only Take action as required Remote login successful Login ID Information only Take action as required ASM reset was caused by restoring default values The management module assembly was reset after restoring the default settings Information only Take action as required ASM reset was initiated by the user Information only Take action as required Pushbutton reset activated Ethernet configuration reset to
15. 2 The monitor cables are connected properly 3 The monitor is turned on and the brightness and contrast controls are adjusted correctly 4 If you have verified these items and the screen remains blank replace a Monitor b Management module Only the cursor appears See Undetermined problems on page 77 The screen is wavy unreadable rolling distorted or has screen jitter If the monitor self tests show the monitor is working properly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration Then move the device and the monitor at least 305 mm 12 in apart Turn on the monitor Notes 1 To prevent diskette drive read write errors be sure the distance between monitors and diskette drives is at least 76 mm 3 in 2 Non IBM monitor cables might cause unpredictable problems 3 An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors For information about the enhanced monitor cable contact your IBM reseller or IBM marketing representative lf the problem remains replace the monitor Wrong characters appear on the screen If the wrong language is displayed update th
16. CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2 11 Press the power control button on the front of each blade server Wait at least 30 seconds for the blade server drives to stop spinning Disconnect all power cords on the BladeCenter unit from all the power modules Note After you disconnect the BladeCenter unit from power wait at least 5 seconds before you connect the BladeCenter unit to power again BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide BladeCenter components controls and LEDs This section identifies the components controls and LEDs on the front and rear of your BladeCenter unit Note The illustrations in this document might differ slightly from your hardware Front view This section identifies the components controls and LEDs on the front of your BladeCenter unit Front system USB Optical drive Optical drive LED panel connector activity LED _ ejection button mr System service card OD Ha jae jae que pe B jae ES jae que gs
17. Information A noncritical event has occurred that should be looked at such as the wrong I O module inserted in a bay or power needs that exceed the capacity of power modules currently installed Check the error log for the messages Check the LEDs on the BladeCenter unit and the blade servers to isolate the component System error A critical system error has occurred such as non redundancy on the power modules or a system error in a blade Check the error log for messages Look for an error LED on the modules and blades to locate the component f the error LED is on a module follow the instructions for the module in this table If the error LED is on a blade see the documentation that comes with the blade Management modu le Management module error A critical error has occurred in the management module Unplug the management module and reinsert it then restart the BladeCenter unit If the problem remains replace the management module Management module Web interface to Ethernet switch module does not refresh After adding or restarting an Ethernet switch module through the management module Web interface the Web page does not refresh You will also be unable to connect to the Ethernet switch module through the Telnet interface You must wait until the Ethernet switch module completes POST After Ethernet switch module POST is complete you will be able
18. on page 29 DC power When this green LED is lit the de output from the power module to the other components and blade servers is present and within specifications During typical operation both the ac and dc power LEDs are lit For any other combination of LEDs see ldentifying problems using the Light Path Diagnostics feature on page 29 Power module error LED 2320 watt power modules only When this amber LED is lit it indicates that an error has been detected in the power module When this LED is lit the BladeCenter unit system error LED is also lit Management module The type of management module that is installed in your BladeCenter unit depends on the BladeCenter unit model and devices that are installed A BladeCenter unit that has a media tray with a diskette drive can use either a management module or an advanced management module depending on which devices are installed in the BladeCenter unit A BladeCenter unit that has a media tray without a diskette drive must use an advanced management module If 2320 watt power modules are installed in the BladeCenter unit you must use an advanced management module See the documentation that comes with your BladeCenter device to determine if a specific management module type is required to support the device See the documentation for your management module for additional information and instructions 16 BladeCenter E Type 8677 and 1881 Hardware Maintenance Man
19. 2 Unplug the cable at the bottom of the midplane 3 Unscrew the 12 fasteners that hold the midplane to the SPC chassis 4 Pull the midplane away from the SPC chassis Alignment pins Screws Midplane 12 places 5 Install the replacement midplane by reversing the previous steps 6 Update the vital product data VPD for the BladeCenter a Log into the advanced management module Web interface In the navigation pane click Monitor gt Hardware VPD Click Chassis Click Edit BladeCenter System Vital Product Data Obtain the model number and serial number on the ID label on the BladeCenter then enter the information in the Type Model and Serial Number fields f If the advanced management module is using firmware version BPET54R or older restart the advanced management module p oo System LED panel There are two system LED panels on the BladeCenter one is on the front of the BladeCenter the other is on the rear Chapter 5 Service replaceable units 55 Front system LED panel The front system LED panel is on the customer interface card in the media tray To replace the front system LED panel replace the customer interface card See Customer interface card and USB connector on page 50 for instructions 56 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Rear system LED panel The rear system LED panel is on the SPC chassis
20. BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Lift points 4 Tabs Reverse these instructions to reinstall the media tray cover Press the rear of the cover down onto the two fasteners to secure the cover in place Optical or diskette drive Note The diskette drive is not present in all BladeCenter unit models The optical drive and the diskette drive have the same securing mechanism a wire retention spring On the optical drive the wire spring is on the left on the diskette drive the wire spring is on the right Complete the following steps to replace the optical drive or the diskette drive Note Read Read the safety notices at Read 1 Remove the media tray see l Media tray on page 48 2 Remove the media tray cover see las CD ROM drive Diskette drive o ALY Drive guide PS P Drive guide Wire spring tH n Wire spring Retention hook Retention hook Drive guide TI LL Drive guide gira wi a da all Chapter 5 Service replaceable units 49 3 If you are removing the diskette drive disconnect the cable from the rear of the drive 4 Slip the wire spring out from under the retention hook and pull it away from the drive Set the wire spring aside 5 Slide the drive out of
21. on the World Wide Web You can register the BladeCenter unit and blade servers on the World Wide Web To register go to http www ibm com support mysupport on the World Wide Web The serial number and model number are on labels on the top front and rear of the chassis as shown in the following illustration Note The illustrations in this document might differ slightly from your hardware Label Front Rear A set of user labels comes with each blade server Write whatever identifying information you want on a label and place it on the BladeCenter bezel just below the blade server as shown in the following illustration User label Important Do not place the label on the blade server itself or in any way block the ventilation holes on the blade server 2 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide The IBM Documentation CD Use the IBM Documentation CD to acce
22. 1 Read the safety information beginning on page Installation guidelines on page 31 through Handling static sensitive devices on page 32 2 Remove the acoustic module option if installed from the rear of the BladeCenter unit See Installing and removing the acoustic module option on page 40 for instructions 3 Remove the filler module from the bay 4 Ensure that the release lever on the module is in the open position perpendicular to the module 5 Slide the module into the appropriate module bay until it stops 6 Push the release lever on the front of the module closed Chapter 4 Installing options 37 7 Attach any cables or cords required by the module See Input output connectors on page 46 for the location of connectors on the BladeCenter unit Be sure to route the power cord on a power module through the strain relief clamp on the power module 8 Make sure the LEDs on the module indicate that it is operating properly Verify that The dc power LED and the ac power LED on each power module are lit and that the power module error LED 2320 watt power modules only on each power module is not lit The OK LED on the management module is lit The OK LED on each I O module is lit 9 If you have other modules to install do so now otherwise go to step 10 10 Replace the acoustic module option if you removed it in step 2 Removing a module 38 Complete the following ste
23. A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Appendix B Related service information 93 94 Statement 4 A 218 kg 37 Ibs 32 kg 70 5 lbs 255 kg 121 2 lbs CAUTION Use safe practices when lifting Statement 5 A A CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2 1 mp a gt BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Statement 6 A CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 20 A CAUTION To avoid personal injury before lifting the unit remove all the blades to reduce the weight CAUTION To avoid personal injury before lifting the unit remove all the blades to reduce the weig
24. Browser starts automatically If Autostart is disabled or is not enabled for all users use one of the following procedures If you are using a Windows operating system insert the CD into the CD or DVD drive and click Start gt Run In the Open field type e win32 bat where e is the drive letter of the CD or DVD drive and click OK If you are using Red Hat Linux insert the CD into the CD or DVD drive then run the following command from the mnt cdrom directory sh runlinux sh Select your blade server from the Product menu The Available Topics list displays all the documents for your blade server Some documents might be in folders A plus sign indicates each folder or document that has additional documents under it Click the plus sign to display the additional documents Chapter 1 General information 3 When you select a document a description of the document is displayed under Topic Description To select more than one document press and hold the Ctrl key while you select the documents Click View Book to view the selected document or documents in Acrobat Reader or xpdf If you selected more than one document all the selected documents are opened in Acrobat Reader or xpdf To search all the documents type a word or word string in the Search field and click Search The documents in which the word or word string appears are listed in order of the most occurrences Click a document to view it and press Cr
25. Important Toutes les consignes Attention et Danger indiqu es dans la bibliotheque IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Appendix B Related service information 107 108 Notice n 1 A DANGER Le courant lectrique passant dans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect a ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d comnecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carte
26. acoustic module on the BladeCenter unit The acoustic module reduces the sound level of the BladeCenter unit to below 7 2 Bel using a T shaped baffle The acoustic module is installed on the back of the BladeCenter unit directly covering the blower modules and partially covering the other modules The system LED panel is replicated on the acoustic module for visibility Installing an acoustic module increases the length of a BladeCenter unit and requires use of an enterprise rack Installing the acoustic module option Complete the following steps to install an acoustic module option on the BladeCenter unit 1 Place the acoustic module over the blower modules aligning the corners of the acoustic module back with the guides on the chassis and pushing the shaft into the hole between the blower modules 2 Rotate the acoustic module handle approximately 2 turns clockwise until it tightens the acoustic module firmly into place Acoustic attenuation a module Locking handle 40 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Removing the acoustic module option Complete the following steps to remove an acoustic module option from the BladeCenter unit 1 Rotate the acoustic module handle approximately 2 turns counter clockwise until it stops 2 Carefully pull the acoustic module away from the BladeCenter unit and set it aside Acoustic attenuation modul
27. anschlieBen Pon Alle Kabel von Einheiten l sen Signalkabel an AnschluBbuchsen anschlieBen Netzstecker an Steckdose anschlieBen Ger t einschalten BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftre
28. b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits Is should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most cloth
29. ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Para Conectar Para Desconectar DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimentac o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de alimentacao as 4 Remova todos os cabos dos dispositivos tomadas 5 LIGUE os dispositivos BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Instruc o 2 A CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o Jogue ou coloque na agua e Aque a a mais de 100 C 212 F Conserte nem desmonte
30. 2 add arze AAS ES Sol amp 0l BEA PE FA Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n Online support You can download the most current diagnostic H8 flash and device driver files from http www ibm com systems support on the World Wide Web Support telephone numbers View support telephone numbers at http www ibm com planetwide on the World Wide Web viii BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 1 General information O Copyright IBM Corp 2011 The IBM BladeCenter E Type 8677 and 1881 unit is a high density high performance rack mounted system developed for medium to large businesses It supports up to 14 blade servers making it ideally suited for networking environments that require a large number of high performance servers in a small amount of space The BladeCenter system provides common resources that are shared by the blade servers such as power cooling system management network connections and input output I O ports diskette drive optical drive ports for USB keyboard video mouse and network interfaces The use of common resources enables small blade server size minimizes the cabling required in a working configuration and eliminates resources sitting idle Performance ease of use reliability and expansion capabilities were key considerations during the design of your B
31. A PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n 2 1 sp 1 0 Declaraci n 10 A PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor 128 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 20 A PRECAUCI N Para prevenir ferimentos pessoais antes de levantar a unidade retire todas as l minas para diminuir o peso Declaraci n 21 A A PRECAUCI N Existe energia perigosa quando a l mina est ligada fonte de alimenta o Substitua sempre a cobertura da l mina antes de instalar a mesma Appendix B Related service information 129 130 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Appendix C Notices Trademarks O Copyright IBM Corp 2011 This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM represen
32. AES sul EN 1 A ER THAME TRL ELH TAHA ARH e AUR CESONH A RAB nenn ARR SELENA dp dp KE BRA a ios o d SR UR RAR gt EE TE US AMER EST Zi EMOS MEU o LP AT TAM LARA A gt 2 RAPA EE 2 4 Sih BA TERM 3 3 4 4 BAUR ELE M PUR EEE SHE A 2 A IBM 33F8354 ARAKI ed te do kg i 100 212 F 9 AXE ELE IUIS ERA Td AE Appendix B Related s
33. ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 2 mp 10m Notice n 10 A ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Notice n 20 A ATTENTION Pour viter tout risque de blessure retirez tous les Serveurs lame de l unit avant de la soulever Notice n 21 ATTENTION Un courant lectrique dangereux est pr sent lorsque le Serveur lame est connect une source d alimentation Remettez toujours en place le carter du Serveur lame avant d installer le Serveur lame Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den ubersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie
34. BladeCenter unit such as I O modules and blade servers might also require additional configuration See the documentation that comes with each device for information and instructions Configuring the management module All management modules are preconfigured with the same static IP address You can use the management module to assign a new static IP address To establish connectivity the management module attempts to use Dynamic Host Control Protocol DHCP to acquire its initial IP address for the management module Ethernet port If DHCP is not installed or is enabled and fails the management module uses the static IP address Use the management module to configure other BladeCenter component settings such as user accounts DHCP or Wake on LAN See the BladeCenter Management Module User s Guide and the BladeCenter Management Module Command Line Interface Reference Guide for instructions Communicating with the IBM Director software Notes 1 See the illustration on page 27 for an example of a typical network configuration See the IBM BladeCenter Planning and Installation Guide for more examples of network configurations You can obtain the planning guide from http www ibm com systems support 2 The IBM Director CD comes with the BladeCenter unit To communicate with the BladeCenter unit the IBM Director software needs a managed object in the Group Contents pane of the IBM Director Management Console main window that represe
35. Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 39M5322 Denmark 39M5290 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda Appendix C Notices 135 136 IBM power cord part number Used in these countries and regions 39M5294 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tobago United Arab Emirates Dubai United Kingdom Yemen Zambi
36. Manual and Troubleshooting Guide Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Failure reading 12C device Check 1 Reseat the I O modules devices on bus 5 2 Reseat the management module 3 Replace the l O modules 4 Replace the management module 5 Replace the midplane Undetermined problems Use the information in this section if the diagnostic tests did not identify the failure the devices list is incorrect or the system is inoperative Notes 1 When troubleshooting a BladeCenter problem you must determine if the problem is actually a blade server problem f the BladeCenter unit contains more then one blade server installed and only one of the blade servers exhibits the symptom most likely it is a blade server problem e If all blade servers exhibit the same symptom most likely it is a BladeCenter unit problem 2 Damaged data in CMOS can cause undetermined problems 3 Damaged data in BIOS code can cause undetermined problems Check the LEDs on all the power supplies If the LEDs indicate the power modules are working correctly and reseating the BladeCenter components does not correct the problem remove or disconnect the BladeCenter components one at a time to a minimal configuration or until you locate the problem You do not need to remove power from the
37. NO 0 o Oo ON System BladeCenter Type 8677 and 1881 Diskette drive USB primary all models except 3Sx 3Tx 4Sx 4Tx Diskette drive USB alternate all models except 3Sx 3Tx 4Sx 4Tx CD RW DVD ROM slim primary models 3Rx 3Xx CD RW DVD ROM alternate models 3Rx 3Xx CD RW DVD ROM alternate models 3Rx 3Xx CD ROM 24X primary all models except 3Xx 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx CD ROM 24X alternate all models except 3Xx 3Rx 3Sx tx 3Xx 4Sx 4Tx CD ROM 24X alternate all models except 3Xx 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx CD ROM 24X alternate all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx Combo drive 24 24 24 8X alternate models 3Rx 3Xx DVD ROM 8X primary model 3Rx DVD ROM 8X alternate model 3Xx UltraSlim Enhanced SATA DVD ROM models 3Sx 4Sx optional all models UltraSlim Enhanced SATA Multi Burner models 3Sx 4Sx Optical Blank filler models 3Sx 3Tx 4Sx 4Ts optional all models Customer interface card all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx Customer interface card model 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx Media tray all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx Media tray models 3Rx 3Xx Media tray models 3Sx 3Tx 4Sx 4Tx CD ROM Interposer card all models FRU No 39M0109 39M0109 43W4581 39M3551 39M3561 39M3505 26K5423 06P5263 26K5423 26K5439 39M3531 26K5393 44W3254 44W3256 49Y4868 90P4703 26R0368 49P2522 39M32
38. Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instruc o 3 A PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra itica transmissores etc estiverem instalados observe o seguinte N o remova as tampas A remoc o das tampas de um produto a laser pode resultar em exposic o prejudicial a radiacao de laser Nenhuma peca localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposic o prejudicial radia o PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiac o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Laser Klasse 1 Appendix B Related service information 97 98 Instruc o 4 A 218 kg 37 Ibs 232 kg 70 5 lbs 255 kg 121 2 lbs CUIDADO Ao levantar a m quina faca o com seguran a Instruc o 5 A A CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimentacao n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimentac o Para remover tod
39. The IBM Director program is a system management tool that comes with the BladeCenter unit To configure the remote alert recipients for IBM Director over LAN the remote alert recipient must be an IBM Director enabled server You also can use the management and configuration programs to view some of the blade server configuration settings See the User s Guide or Command Line Interface Reference Guide for your management module type for more information BladeCenter unit power requirement The power supply modules in the BladeCenter unit must be connected to 220 V ac power only The BladeCenter unit comes with two power cords to connect the BladeCenter unit to the power distribution unit PDU BladeCenter power configuration The power modules in power bays 1 and 2 provide power to blade bays 1 through 6 and to common components in the BladeCenter unit The power modules in power bays 3 and 4 provide power to blade bays 7 through 14 Power modules must always be present in power bays 1 and 2 Attention Non redundant power is not supported by the BladeCenter E unit Power modules must always be present in power bays 1 and 2 When any blade server or option is in blade bay 7 through 14 power modules must be present in power bays 1 and 2 and power modules must be present in power bays 3 and 4 If a power module fails or an ac power failure occurs a BladeCenter unit configured for redundant power operation will operate in a nonredundant mo
40. Troubleshooting Guide Front view The following illustration shows the locations of components and indicators on the front of the BladeCenter Type 8677 and 1881 unit Front system USB Optical drive Optical drive LED panel connector activity LED _ ejection button o 0000 T System service card ga n D4 lt lt H4 B ae Iles a SE n i Blade servers Filler blades See BladeCenter components controls and LEDs on page 13 for details about these components and indicators Chapter 1 General information 9 Rear view The following illustration shows the locations of components and indicators on the rear of the BladeCenter Type 8677 and 1881 unit I O module bay 3 I O module bay 1 Power module bay 3 Blower module 1 Power module 1 a Management o module bay 1 O x O o l Nu o io n to Management O 2 O module bay 2 O O O o X O i o o oo or HIS Blower module 2 Power module 2 Power module bay 4 Rear system LED pan
41. access the management module in triggered Possible break in attempt command mode Information only Take action as required System log cleared Information only Take action as required Bus error messages Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Failure reading I2C device Check 1 Reset the management module devices on bus 1 2 Reseat the management module 3 Reflash the management module 4 Replace the management module Failure reading 12C device Check 1 Reset the management module devices on bus 2 2 Reseat the management module 3 Replace the management module 4 Replace the midplane Failure reading 12C device Check 1 Reseat the power modules devices on bus 3 2 Reseat the management module 3 Replace the power modules 4 Replace the management module 5 Replace the midplane Failure reading I2C device Check devices on bus 4 Reseat the management module 2 Reseat the cables connected to the front panel customer interface card 3 Reseat the cables connected to the rear panel customer interface card Replace the front panel customer interface card Replace the rear panel customer interface card Replace the management module No px Replace the midplane 76 BladeCenter E Type 8677 and 1881 Hardware Maintenance
42. all models Switch Nortel 10 port 10 Gb switch module optional all models Switch Optical Passthru module optional all models Switch port Nortel optional all models Switch Qlogic 6 port optional all models Tray Fibre Channel adapter card mount optional all models FRU No 32R1910 39Y9193 90P0164 13N2285 25R5391 32R1891 32R1895 39Y9278 39Y9282 41Y8602 41Y8603 44X1986 32R1936 26K6482 26K6452 32R1903 32R1792 32R1870 32R1869 32R1868 32R1785 26K6526 26K6529 32R1883 32R1884 44W4407 46C7194 44W3323 39Y9131 26K6481 49P2514 84 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide CRU FRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This section contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the
43. and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Error encountered switching KVM owner see system error log Reseat the blade server Reseat the management module Reflash the blade server H8 firmware Replace the blade server Replace the management module Ox 9v ds to e c Replace the midplane I O module error messages Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Switch fault x 1 Reseat I O module x 2 Replace I O module x Switch module x was removed Information only Take action as required Switch module x was installed Information only Take action as required Switch module x was powered on Information only Take action as required Switch module x was powered on Information only Take action as required Switch System running nonredundant Information only Take action as required switch modules 74 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Switch module d IP configuration was changed Information only Take action as required
44. and turn off the blade server You do not have to shut down the BladeCenter unit itself 2 It can take approximately 20 seconds for the operating system in the switched to blade server to recognize the removable media drives and USB port or the keyboard video and mouse a The system error LED might light and a KVM allocation error might be logged if the change in ownership for the removable media drives and USB port or the keyboard video and mouse takes more than 8 seconds The system error LED will go off after the ownership change is complete b It can take up to 48 seconds after a blade server is initially turned on before you can attempt to switch KVM control to that blade server Chapter 1 General information 19 20 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 2 Configuring your BladeCenter unit The BladeCenter unit automatically detects the modules and blade servers that are installed and stores the vital product data VPD information When the BladeCenter unit is started it automatically configures the remote management port on the management module so that you can configure and manage the BladeCenter unit and blade servers You configure and manage the BladeCenter unit remotely through the management module using the Web based user interface Note You can also configure the I O modules directly through an external O module port using a Telnet interface or a Web bro
45. blade server A typical preferred BladeCenter network topology is shown in the following illustration See the BM BladeCenter Planning and Installation Guide for more information and other topologies and guidelines Chapter 2 Configuring your BladeCenter unit 27 Multiport aggregation group 1 Gbps or 100 Mbps links Switch A e s e x zz az alla L2 Switch 10 100 Mbps management links IBM Director Chassis management Application deployment Internal switches Switch B L2 Switch Switch A Dual external switches Establishment backbone Switch B L2 Switch Switch A Network administrator Infrastructure management Network hardware and software Switch B In this configuration each BladeCenter unit contains two Ethernet switch modules and one management module The external ports on the switch modules are configured for multi port link aggregation groups or trunks as are the corresponding ports on the attaching external LAN switches Additionally every port in the switch module in l O module bay 1 switch A in this illustration in the BladeCenter units is connected to the same external LAN switch and every port in the switch module in l O module bay 2 switch B in this illustration in the BladeCenter units is connected to the second external LAN switch Observe the following guidelines when creating this topology 1 The external port
46. changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you IBM the IBM logo and ibm com are trademarks or registered trademarks of International Business Machines Corporation in the United States other countries or both If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol 9 or these symbols indicate U S registered or common law trademarks owned by IBM at the time this information was published Such trademarks may also be registered or common law trademarks in other countries A current list of IBM trademarks is available on the Web at Copyright and trademark information at http www ibm com legal copytrade shtml 131 Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Cell Broadband Engine is a trademark of Sony Computer Entertainment Inc in the United States other countries or both and is us
47. default values and MM ASM reset due to watchdog timeout 1 Reseat the management module D Reflash the management module firmware Replace the management module ASM reset due to XXXXX instruction fault XXXXXXXX YYYYYYYY ZZZZZZ Reseat the management module 2 Reflash the management module firmware 3 Replace the management module ASM reset reason unknown Information only Possible ASM reset occurred reason unknown Information only Remote access attempt failed Invalid userid or password received User is XXX from CMD mode client at IP XXX XXX XXX XXX Failed attempt to log into the management module Chapter 6 Symptom to FRU index 75 Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Remote access attempt failed Invalid Failed attempt to log into the management module userid or password received User is XXX from WEB browser IP XXX XXX XXX XXX DHCP X failure no IP assigned retry Failed to get IP address by DHCP server Check the DHCP server X rc X connection and settings LAN Command mode tamper triggered Unsuccessful attempt to access the management module in Possible break in attempt command mode Information only Take action as required LAN WEB server tamper delay Unsuccessful attempt to
48. disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM Maximum memory might require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM 132 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Some software might differ from its retail version if available and might not include user manuals or all program functionality Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operati
49. for installing or removing a module on the BladeCenter unit are nearly identical for all modules except the blower modules To install or remove a blower module see l Replacing a blower module on page 47 To install or remove all other modules follow the instructions in this section Every module is keyed so that it can be inserted only in an appropriate bay You can insert an I O module only in an l O module bay for example In addition most modules must be installed in a specific sequence or under specific circumstances The BladeCenter modules Your BladeCenter unit contains the following hot swap modules power modules I O modules management module and blower modules See Rear view on page 10 for the location of each module These modules supply common functions to the blade servers that are installed in the blade bays in the front of the BladeCenter unit The chassis and the management module supply l O optical drive USB port keyboard video and mouse that is available to all the blade servers selected by any one blade server at a time The chassis can contain up to 14 blade servers Attention To help ensure proper cooling performance and system reliability make sure that each of the module bays on the rear of the BladeCenter unit has a module or filler module installed When replacing a module do not operate the BladeCenter unit for more than one minute without either a module or a filler module installed i
50. front and rear of the BladeCenter unit and on the front of the modules and blade servers Identifying problems using the Light Path Diagnostics feature If the system error LED on the system LED panel on the front or rear of the BladeCenter unit is lit one or more error LEDs on the BladeCenter components also might be on These LEDs help identify the cause of the problem This section provides the information to identify problems that might arise during installation using the Light Path Diagnostics feature O Copyright IBM Corp 2011 29 30 To locate the actual component that caused the error you must locate the lit error LED on that component For example A system error has occurred and you have noted that the BladeCenter system error LED is lit on the system LED panel You then locate the module or blade server that also has an error LED lit see BladeCenter unit power controls and indicators on page 11 for the location of error LEDs see the documentation that comes with your blade server for the location of error LEDs on the blade If the component is a module replace the module If the component is a blade server with its system error LED lit follow the instructions in the documentation that comes with the blade server to isolate and correct the problem BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 4 Installing options This chapter provides instructions for
51. in BladeCenter unit models that have a media tray with a diskette drive Complete the following steps to replace the CD interposer board Note Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 Read Handling electrostatic discharge sensitive devices on page 90 Remove the media tray see Media tray on page 48 pa the media tray cover see l Removing the media tray cover on page 48 Remove the CD ROM drive see Optical or diskette drive on page 49 Interposer board Retaining brackets Remove the cables from the interposer board Chapter 5 Service replaceable units 51 5 Lift the end of the interposer board that is closer to the customer interface card and slide it toward the customer interface card until the other end of the interposer board is free of the retaining bracket To install the replacement CD interposer board reverse the previous steps making sure to insert the tab on one end of the interposer board into the guide that is near the diskette drive Switch power and cooling SPC chassis Complete the following steps to remove the sub chassis that contains the switch I O power and cooling SPC modules Note e Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 e Read Handling electrostatic discharge sensitive devices on page 90 1 Shut down the operatin
52. la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla Calentarla a una temperatura que supere los 100 C 212 F Repararla o desmontarla Desprendase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento e El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo Appendix B Related service information 127 Declaraci n 4 A 18 kg 32 kg 55 kg PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5
53. maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part number Used in these countries and regions 39M5354 China 39M5330 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39M5282 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia
54. network interface must be installed in l O module bays 3 and 4 on the BladeCenter unit See FUG ent modules on page 34 ior more information Storage expansion option Some blade servers have a connector for adding a SCSI expansion unit such as the IBM HS20 SCSI Storage Expansion Unit The storage expansion unit supports up to two hot swap SCSI hard disk drives The expansion option is attached directly to the blade server Note The SCSI controller in the SCSI storage expansion unit supports RAID level 1 embedded mirroring Important 1 To ensure proper cooling and system reliability make sure that each of the SCSI hard disk drive bays on the SCSI storage expansion unit contains either a hot swap SCSI hard disk drive or a filler panel 2 Do not install a drive into IDE connector 2 on the blade server if you intend to also install an I O expansion option The I O expansion option occupies the same area as the second IDE drive 3 Two IDE drives can be used to implement and manage RAID level 1 under both the Linux and Microsoft Windows 2000 operating systems Details of the implementation for Microsoft Windows 2000 can be found at http support microsoft com default aspx scid kb EN US q302969 on the World Wide Web BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Installing a blade server Complete the following steps to install a blade server in the BladeCenter unit Statement 21
55. operating system has for the controller d Ping an external computer on the network connected to the switch module If you can ping the external computer the Ethernet controller you enabled is associated with the switch module in l O module bay 1 The other Ethernet controller in the blade server is associated with the switch module in I O module bay 2 If you have installed an I O expansion option on a blade server communications from the option are routed to I O module bays 3 and 4 You can verify which controller on the option is routed to which I O module bay by performing the test in note 2 using a controller on the I O expansion option and a compatible switch module or pass thru module in l O module bay 3 or 4 Chapter 4 Installing options 35 Power modules Note The IBM BladeCenter E type 8677 and 1881 chassis must be configured to support 2320 watt power modules See the BM BladeCenter E 2320 Watt Power Modules Installation Guide for specific information and instructions Your BladeCenter unit comes with one pair of 220 volt hot swap power modules in power bays 1 and 2 that provides power to all the BladeCenter modules and to blade bays 1 through 6 The BladeCenter unit supports a second pair of power modules in power bays 3 and 4 that provides power to blade bays 7 through 14 Each pair of power modules is redundant If either power module fails the remaining power module continues to supply power but there is no redundan
56. power switches to make sure that the system and any optional devices are turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Problem Determination and Service Guide on the IBM Documentation CD that comes with your system e Go to the IBM support Web site at http www ibm com systems support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product The documentation that comes with IBM systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your IBM system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files See the troubleshooting information in your system documentation for instructions for using t
57. pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas l eau Ne l exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Appareil Laser de Classe 1 Appendix B Related service information 109 110 Notice n 4 A 18 kg 37 Ibs 232 kg 70 5 lbs 255 kg 121 2 lbs ATTENTION Faites vous aider pour soulever ce produit Notice n 5
58. problem using the information in this section see Appendix A Getting help and technical assistance on page 85 for more information Diagnostic tools overview The following tools are available to help you identify and solve hardware related problems Troubleshooting charts These charts list problem symptoms and steps to correct the problems See the Diagnostic programs and error messages The built in self test BIST program checks the BladeCenter unit during startup and generates error messages if problems are found The system diagnostic program Real Time Diagnostics Version 1 3 tests the major components of your BladeCenter unit The Real Time Diagnostics software is available from the IBM Support Web site alp wena Dn comisy sleme It is run from the IBM Director Management Console window under the BladeCenter task in the Task panel To obtain the Real Time Diagnostics program go to the following Web site http www ibm com systems support 1 Select Servers from the list at the left of the window 2 Select Downloadable files from the list at the left of the window 3 In the Downloadable files by category list select Diagnostic 4 Click the entry for Real Time Diagnostics and follow the instructions on that page Light Path Diagnostics feature Use the Light Path Diagnostics feature to identify system errors quickly On the BladeCenter unit the Light Path Diagnostics feature consists of the LEDs on the
59. sir m w m E ol CD CD m Oo CD a gt ath fir zd Pi 19 zs 2 x oe fr on rena o 00 o 3 so St es a Ji LEZ fir o 10 TE on o Sn bat q om a 30 AL or 210 EJ na to ot Loa FO x T SUHU EU SIA LES ENS 100 C 212 F 01422 JAHI OY JAS SOHU SSH DISAIS g HSOIL STM ect HE CIS MESIA Appendix B Related service information 201 uec iSSLICI 123 ell 01 X MI amp CD ROMs DVD E 2r018 Y amp z Fe SHADE Sil ze 0l SATA US ES OSS ROIS AIS ML ello X HIS SHS MARS SS Gee 2ASUC 0 SA eroe ABLE fol 0 012101 A1 AAN BS SAO MO LE Es SOS eo AS d SE LE di OH MBSE HAM 3A Lo ZWA 38 Aol CHISED SH SISLICI OSS Fo AD SA 0 aed SUH Ses FATAL Sst WAS AS HUB LES oy Sho LSU SOS ave 4 gt 18 kg 37 lbs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs O JAE WE HASH EU Sclane 5 HO 31 gt gt 9 HA HO HE 2 AA ES Me Asis BR LE ARS TON SSUC SAO E OA NE DE GIO AS 5 ASUC SAN SE ARS AO Mel DEI MOSHE TESOL QE XI EC 20 1 0 FOS OHOH 4y NIN na io 124 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide EX ASO 82 kg 180 Ips 0 HE SMS Sd gt 82 kg 180 lbs 3117 20 2 mo CDI AU RE Sclol S MAO TAS 30108 OHA 9 010153 MAA AAS IH A Sel NAO UE US
60. to connect to the Ethernet switch module Power module Chapter 6 Symptom to FRU index 71 Table 3 Light Path Diagnostics continued Lit LED Cause Action Power module error Blower module A critical error has occurred in the power module Replace the module If your BladeCenter unit has a redundant module for this power module the BladeCenter unit continues to function using the redundant module Blower module error The blower has failed or is operating too slowly Replace the blower module as soon as possible to regain cooling redundancy The BladeCenter unit continues to function The redundant blower module provides cooling to the BladeCenter unit and blades YO module IO module error A critical error has occurred in the I O module Temperature error messages Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 should be replaced by a field service technician Replace the module to determine which components Message Action Power supply x temperature fault 1 Ensure that the system is being properly cooled see reliability considerations on page 32 2 Replace power supply x Power supply x temperature warning 1 Ensure that the system is being properly cooled see reliability considerations on page 32 2 Replace power supply x Switch x temperat
61. typing mount mnt floppy Note When running Linux you must unmount the diskette drive before changing ownership of the media tray Diskette drive problem Optical drive problems 1 2 Replace the diskette drive Replace the diskette drive signal power cable Optical drive is seen as dev sr0 by SuSE If the SuSE Linux operating system is installed remotely onto a blade server that is not the current owner of the media tray optical drive diskette drive and USB port SuSE sees the optical drive as dev sr0 instead of dev cdrom establish a link between dev sr0 and dev cdrom as follows 1 2 Enter the following command rm dev cdrom In s dev sr0 dev cdrom Insert the following line in the etc fstab file dev cdrom media cdrom auto ro noauto user exec 0 0 64 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Table 2 Troubleshooting charts continued Device Suggested action Optical drive is not recognized after being switched back to blade server running on Windows 2000 Advanced Server with SP3 applied When the optical drive is owned by blade server x is switched to another blade server then is switched back to blade server x the operating system in blade server x no longer recognizes the optical drive This happens when you have not safely stopped the drives before switching ownership of the optical drive diskette drive and U
62. unit to the LAN switch or similar network device This section provides additional guidelines that might be useful in setting up your system A BladeCenter chassis with two Ethernet switch modules and one management module has the following internal configuration BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide 1 Gbps links 1 Gbps or 100 Mbps links Switch A 10 100 Mbps Mgmt Pd Mod 100 Mbps links Switch B MAC MAC MAC 1a 2a 3a 1b 2b 3b 1 Gbps links Note 2nd switch module is optional Each blade server has two independent Ethernet controllers each with its own MAC address and a dedicated 1000 Mbps link to one of the I O modules Controller 1 to Switch A and Controller 2 to Switch B in this diagram In this configuration the default the blade servers share access to four external ports on each I O module There is no internal data path between the two switches within the BladeCenter chassis an external network device is required for data packets to flow from one internal switch to the other The management module has a separate internal 100 Mbps link to each switch These links are for internal management and control only No data packets are allowed to flow from application programs on the blade servers to the management module over this path A separate nonswitched path not shown is used for communication between the management module and a service processor on each
63. working systems will often lead to problem resolution 78 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Parts listing BladeCenter Type 8677 and 1881 This parts listing supports the xSeries Type 8677 and 1881 To check for an updated parts listing on the Web complete the following steps 1 Go to http www ibm com support 2 Under Search technical support type 8677 or 1881 and click Search 3 Under Document type select Parts information and click Go Front view Note Field replaceable units FRUs should be serviced only by qualified field service technicians Customer replaceable units can be replaced by the customer Index System BladeCenter Type 8677 and 1881 FRU No CRU FRU 1 Chassis assembly all models 25R8172 FRU 2 Filler blade all models 49P2517 CRU 2 Filler blade models 1Xx 2Xx 2Gx 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 39M3317 CRU 2 Filler blade model 3Rx optional all models 39M3264 CRU 3 Bezel assembly all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 49P2521 CRU 3 Bezel assembly models 3Rx 3Xx 39M3200 CRU 3 Front Bezel models 3Sx 3Tx 4Sx 4Tx 46C5450 CRU 4 BladeCenter system service label all models except 3Rx 3Sx 3Tx 4Sx 26K9419 CRU 4Tx 3Xx 4 BladeCenter system service label models 3Rx 3Xx 39M3313 CRU 4 BladeCenter system service label models 3Sx 3Tx 4Sx 4Tx 46C5451 CRU Copyright IBM Corp 2011 79 Index 80 0000 0 Do o o
64. 0 to 89 6 F Off 40 to 60 C 40 to 140 F Humidity 8 to 80 Electrical input Sine wave input 50 60 Hz single phase required Input voltage Minimum 200 V ac Maximum 240 V ac Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 1365 Btu hour 400 watts Maximum configuration Varies depending on the type of power modules installed Four 1200 watt power modules 9622 Btu hour 2820 watts Four 1400 watt power modules 11 111 Btu hour 3256 watts Four 1800 watt power modules 13 650 Btu hour 4000 watts Four 2000 watt power modules for use with a Gigabit Ethernet expansion card 18 425 Btu hour 5400 watts Chapter 1 General information 7 Major components of the BladeCenter Type 8677 and 1881 unit The following illustration shows the locations of major components in your BladeCenter unit Note The illustrations in this document might differ slightly from your hardware Management module Power module Blade server USB port Media Blade server with tray storage expansion Optical drive Front bezel System service card Filler blade Attention To maintain proper system cooling each module bay must contain either a module or a filler module each blade bay must contain either a blade server or a filler blade 8 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and
65. 07 46C5447 39R8542 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide CRU FRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU CRU Rear view Index System BladeCenter Type 8677 and 1881 FRU No CRU FRU 1 Midplane card all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4 Tx 26K9450 FRU 1 Midplane card models 3Sx 3Tx 4Sx 4 Tx 46M0540 FRU 1 Midplane card models 3Rx 3Xx 39R8563 FRU 2 SPC chassis all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 49P2530 FRU 2 SPC chassis models 3Rx 3Sx 4Sx 3Xx 39M3223 FRU 2 SPC chassis models 3Sx 3Tx 4Sx 4 Tx 4605453 FRU 3 Power supply module 1400 watt model 1Xx 73P7501 CRU 3 Power supply module 1800 watt models 2Gx 2Xx CXx 74P4401 CRU 3 Power supply module 2000 watt models 3Rx 3Sx 3Tx 3Xx 39Y7360 CRU 3 Power supply module 2320 watt model 4Sx 4Tx 39Y7400 CRU 4 Power supply filler models 1Xx 2Xx 49P2519 CRU 4 Power supply filler models 1Xx 22x 3Rx 3Xx 39M3262 CRU 4 Power Supply Filler models 3Sx 3Tx 4Sx 4Tx 46C5470 CRU 5 Rear interface card all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 59P6602 FRU 5 Rear interface card models 3Rx 3Xx 26R0361 FRU 5 Rear interface card models 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 26R0368 FRU 6 Management module all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 39M4945 CRU 6 Advanced management module 2 models 3Rx 3Sx 3Tx 3Xx 4Sx 6
66. 0Y0621 CRU 4Tx 7 Acoustic attenuation module optional all models 39M3330 CRU 8 Blower with damper all models 39M3225 CRU 9 Filler module models 1Xx 2Gx 2Xx 49P2518 CRU 9 Filler module models 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx 39M3261 CRU 11 Media cable with bracket models 3Rx 3Xx 39M3222 CRU Chapter 7 Parts listing BladeCenter Type 8677 and 1881 81 Index 82 11 System BladeCenter Type 8677 and 1881 Media cable with bracket models 3Sx 3Tx 4Sx 4Tx 1Gb 4 Port Ethernet Expansion Card optional all models 6 Port Server Connectivity module optional all models 10GbE 850NM Fibre SFP Plus Transceiver Bezel assembly optional all models BladeCenter system board assembly optional all models Blade filer optional all models Cable 3 m 12X 4X IB optional all models Cable 8 m 12X 4X IB option all models Cable 8 m OB optional all models Cable 10 m 4X IB optional all models Cable 10 m 12X IB optional all models Cable 4000 mm IBT optional all models Cable 8000 mm 4X IB optional all models Cable copper optional all models Cable diskette drive to Cl card model 1Xx Cable diskette drive to Cl card model 3Rx 3Xx Cable DDR IB 4x to 4x 3 0 m Cable DDR IB 4x to 4x 8 0 m Cable Fibre Optic adapter option all models Cable Fibre Channel model CXx Cable FO Adapter Duplex RECP optional all models Cable Infiniband optional all models Cable Nortel optional all models C
67. BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Note Before using this information and the product it supports be sure to read the information inIAppendix C Notices on page and the BM Safety Information and IBM Systems Environmental Notices and User Guide documents on the IBM Documentation CD The most recent version of this document is available at http www ibm com systems support 18th Edition June 2011 O Copyright IBM Corporation 2011 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents O Copyright IBM Corp 2011 About this manual f Important safety information Online support Support telephone numbers 8 Chapter 1 General information The IBM Documentation CD Hardware and software requirements Using the Documentation Browser Related publications Notices and statements used ir in this book Features and specifications Major components of the BladeCenter Type 8677 and 1881 unit Front view Rear view BladeCenter unit power controls and indicators Starting the BladeCenter unit Shutting down the BladeCenter unit BladeCenter components controls and LEDs Setting up the BladeCenter unit Connecting to the default IP address on a ne
68. Complete the following steps to replace the rear system LED panel Note and cooling SPC chassis on page 52 Turn the SPC chassis upside down Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 Read Handling electrostatic discharge sensitive devices on page 90 Shut down the BladeCenter and remove the SPC chassis see Switch power Unplug the cable at the bottom of the midplane Unscrew the two fasteners on the LED panel Remove the LED panel from the SPC chassis Cable Note You might need to push the LED panel cable toward the panel to leverage the panel out of the chassis opening Install the replacement rear system LED panel by reversing the previous steps Note The cable of the new rear system LED panel must be adhered to the SPC chassis Once the panel is positioned on the SPC chassis the release liner that covers the adhesive on the cable must be removed for the cable to adhere to that chassis The cable can then be plugged to the midplane Chapter 5 Service replaceable units 57 58 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 6 Symptom to FRU index This index supports the BladeCenter Type 8677 and 1881 Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 For IBM devices not supported by
69. M6608 32R1845 73P9044 46C5472 39M5393 49P2523 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide CRU FRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU Index System BladeCenter Type 8677 and 1881 Miscellaneous Parts Kit all models CD ROM spring retainer 1 Diskette drive spring retainer 1 Mounting hardware assembly 1 Upper damper 4 Lower damper 4 Screw M3 5 slotted 8 Label customer write on 2 Miscellaneous Parts Kit model 3RX Lower damper 4 Upper damper 4 Mounting hardware assembly 1 CD spring 1 Screw M3 5 slotted 8 Label customer write on 2 Miscellaneous Parts Kit models 3Rx 3Xx Diskette drive spring 1 Miscellaneous Parts Kit models 3Sx 3Tx 4Sx 4Tx Backflow Damper 1 Lower Damper 4 Upper Damper 4 Mounting hardware assembly 1 CD Spring 1 Rear Combo Bay 1 Combo 1 Blower Damper 1 Screw M3 5 slotted 14 Module 3 7 port optional all models Module 3 7 port optional all models Module 4GB fibre channel optional all models Module 4GB Qlogic optional all models Module CPM optional all models Module CPM optional all models Modu
70. SB port media tray Note Because the BladeCenter unit uses a USB bus to communicate with the media tray devices switching ownership of the media tray to another blade server is the same as unplugging a USB device Before switching ownership of the optical drive media tray to another blade server safely stop the media tray devices on the blade server that currently owns the media tray as follows 1 Double click the Unplug or Eject Hardware icon in the Windows taskbar at the bottom right of the screen 2 Select USB Floppy and click Stop 3 Select USB Mass Storage Device and click Stop 4 Click Close You can now safely switch ownership of the media tray to another blade server Optical drive problem Replace the optical drive Replace the CD interposer card Replace the optical drive signal cable poni Replace the optical drive power cable Ethernet controller problems Operating systems number Ethernet controllers differently Enumeration of the Ethernet controllers in a blade server is operating system dependent In the blade server Configuration Setup Utility program the Ethernet port designated as Planar Ethernet 1 is routed to Ethernet switch module 2 and the Ethernet port designated as Planar Ethernet 2 is routed to Ethernet switch module 1 Verify the designations through your operating system settings or by testing 1 Install only one switch module in l O module bay 1 2 Enable only one of the Ethe
71. To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure
72. a Zimbabwe 39M5322 Liechtenstein Switzerland 39M5298 Chile Italy Libyan Arab Jamahiriya 39M5310 Israel 39M5262 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela 39M5346 Korea Democratic People s Republic of Korea Republic of 39M5262 Japan 39M5342 Argentina Paraguay Uruguay 39M5396 India 39M5358 Brazil BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Index A ac power LED 16 acoustic attenuation module about 40 installing 40 removing 41 acoustical noise emissions 5 6 7 activity LED diskette drive 13 optical drive 13 assistance getting 85 B blade server communication redundancy 24 configuring 24 Ethernet controllers 24 BladeCenter unit configuring 23 blower errorLED 15 blower module 36 C Class A electronic emission notice 133 components location of 8 major 8 configuring blade servers 24 BladeCenter unit 21 23 YO module 24 management module 23 connector input output 46 Universal Serial Bus 13 46 controls 13 cooling 6 7 D dc power LED power module 16 DHCP 23 diagnostic tools 29 diskette drive ac
73. a SCSI drive Customer interface card and USB connector CD interposer board Switch power and cooling SPC chassis Media cable tray Midplane System LED panel Front system LED panel Rear system LED panel Chapter 6 Symptom to FRU index Error symptoms ed Light Path Diagnostics table 6 Temperature error messages Blower error messages Power error messages Blade server error messages KVM error message I O module error messages Management module error messages Bus error messages Undetermined problems Problem determination tips Chapter 7 Parts listing BladeCenter Type 8677 and 1881 Front view Rear view Appendix A Getting help and technical assistance Before you call E Using the documentation Getting help and information from the World Wide Web Software service and support A Hardware service and support IBM Taiwan product service Appendix B Related service information Safety information General safety Electrical safety Safety inspection guide 2 Handling electrostatic discharge sensitive devices BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Grounding requirements Safety notices multi lingual translations Appendix C Notices Trademarks Important notes Electronic emission notices ur Federal Communications Commission FCO statement Industry Canada Class A emission compliance statement Avis de co
74. a a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de energia el trica 2 0m m 1 0 CUIDADO Instru o 10 A CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 Ibs sobre dispositivos montados em rack BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Instrucao 20 A CUIDADO Para prevenir acidentes antes de erguer a unidade remova todas as l minas para reduzir o peso Instrucao 21 A A CUIDADO A energia uma ameaca quando a l mina estiver conectada a fonte de alimenta o Sempre substitua a cobertura da l mina antes de efetuar a instala o Server n Pre AES CIN EST TE S RARE CIS RR RAI EMSS NAN CRE PEL ENE RAK 1 pr EE AAR EA oe Appendix B Related service information 99 100 1 A ARR
75. able Nortel CX4 1 5 meter optional all models Cable Nortel CX4 3 meter optional all models Cable Optical Passthru OPC optional all models Cable Optical Passthru OPC optional all models Cable SDR 11 m Octopus 12x to 3 4x s optional all models Cable serial breakout optional all models Chassis Muffler optional all models Clip power cord all models Connector Nortel fibre channel optional all models Damper all models Damper all models Ethernet dongle cable model CXx Filler front models 1Xx 2Xx 2Gx 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx Filter optional all models ICPM Intelligent Copper Passthru module optional all models Insulator kit optional all models I O card optional all models IRCL module all models Label CRU FRU models 3Rx 3Sx 3Xx 4Sx Line cord optional all models Miscellaneous Parts Kit all models except 3Rx 3Sx 3Tx 3Xx 4Sx 4Tx CD ROM spring retainer 1 Diskette drive spring retainer 1 Mounting hardware assembly 1 Damper spring 4 Screw M3 5 slotted 8 Label customer write on 2 FRU No 46C5452 44W4488 46M6151 44W4411 43X0438 43W4506 26K9624 44V5085 44V5086 42R6157 44V5084 42R6158 42R6155 44V5083 32R1848 49P2526 39M3220 45D2238 45D2239 39Y9223 02R9024 41V0573 44V5082 26K6541 32R1940 32R1944 39Y9174 39Y9176 45D2409 74P5186 02R9004 26K6038 26R0808 42C0826 49P2532 02R9024 39M3317 43X0439 44W4486 39
76. ace To reinstall the SPC chassis reverse the previous steps Media cable tray Note The media cable is only present in BladeCenter unit models that have a media tray with a diskette drive The media cable tray is between the media tray and the SPC chassis Complete the following steps to remove the media cable tray Note e Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 Read Handling electrostatic discharge sensitive devices on page 90 1 Remove the BladeCenter bezel a Press the release pads at the bottom corners of the bezel b Swing the bezel up and off the BladeCenter 2 Push the tabs on the left and right sides of the tray to the left and right respectively then pull the media tray out of the BladeCenter Chapter 5 Service replaceable units 53 Fasteners Media cable tray 3 Remove the media tray cable To replace or reinstall the media cable tray reverse the previous steps 54 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Midplane Complete the following steps to replace the midplane Note e Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 Read Handling electrostatic discharge sensitive devices on page 90 1 Shut down the BladeCenter and remove the SPC chassis see and cooling SPC chassis on page 52
77. adding options to your BladeCenter unit Some option removal instructions are provided in case you need to remove one option to install another Installing the BladeCenter unit in a rack Statement 20 A CAUTION To avoid personal injury before lifting the unit remove all the blades to reduce the weight Statement 4 A gt 18 kg 39 7 lb gt 32 kg 70 5 lb gt 55 kg 121 2 Ib CAUTION Use safe practices when lifting Install the BladeCenter unit in a rack before installing any blade servers in the BladeCenter unit If your BladeCenter unit has blade servers already installed remove them first Blade servers are installed from the front of the BladeCenter unit without sliding the BladeCenter unit into or out of the rack Detailed instructions for installing a BladeCenter unit in a rack are in the Rack Installation Instructions that come with your BladeCenter unit Installation guidelines Before you begin to install options in your BladeCenter unit read the following information Read the Important safety information on page viiland the guidelines in Handling electrostatic discharge sensitive devices on page 90 This information will help you work safely with your BladeCenter unit and options The orange color on components and labels in your BladeCenter unit identifies hot swap components You can install or remove hot swap modules and with O Copyright IBM Corp 2011 31 some restriction
78. adeCenter unit results in IP address conflicts 2 For l O module communication with the IBM Director server through the management module external Ethernet port the I O module internal network interface and the management module internal and external interfaces must be on the same subnet Configuring I O modules You must install and configure at least one external in band port on an Ethernet switch module in l O module bay 1 to communicate with the Ethernet controllers that are integrated in each blade server See the BladeCenter Management Module User s Guide and the BladeCenter Management Module Command Line Interface Reference Guide for information about configuring external ports on I O modules For I O device settings see the documentation that comes with your I O device Se EVO guien modules on page Sal or Information about Ihe location arid purpose of each I O module Notes 1 If a pass thru module is installed in l O module bay 1 you must configure the network switch that the pass thru module is connected to see the documentation that comes with the network switch 2 You can set up Ethernet failover by installing an Ethernet switch module in 1 O module bay 2 Configuring blade servers To achieve communication redundancy on a blade server you must configure the Ethernet controllers on the blade servers for failover When failover occurs on a blade server the secondary Ethernet controller takes over network communications
79. already occurred Modify the xF86Config file 1 In the Monitor section of etc X11 XF86Config change the value of VertRefresh to 60 as shown in these sample lines Section Monitor Option CalcAlgorithm IteratePrecisely HorizSync 31 48 Identifier Monitor 0 ModelName AutoDetected Option DPMS VendorName AutoDetected VertRefresh 60 UseModes Modes 0 EndSection 2 Shut down X then restart it Diskette drive problems Chapter 6 Symptom to FRU index 63 Table 2 Troubleshooting charts continued Device Suggested action Diskette drive is seen as dev sdx by Red Hat Linux 7 3 and SuSE version 8 0 Both Red Hat Linux and SuSE Linux see the diskette drive as dev sdx where x is the last SCSI device in the line instead of devfd0 When you try to mount the drive as fd0 the Linux operating system does not recognize the device not a valid block device There are two options For SuSE Linux version 8 0 Modify the etc fstab file to include the following line dev sdx media floppy auto noauto user sync 0 0 where x is the letter that was assigned to the diskette drive For Red Hat Linux 7 3 1 Modify the etc fstab file to include the following line dev fdx mnt floppy auto noauto user 0 0 where xis the letter that was assigned to the diskette drive 2 Create a directory for the diskette drive under mnt by running mkdir mnt floppy 3 Mount the diskette drive by
80. an bevor Sie sie installieren Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Appendix B Related service information 115 116 Avviso 1 A PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Soollegare i cavi di alimentazione i s
81. ault Attempt to restart the faulted power module by removing ac to the system components one at a time to isolate the failing component Replace power module Power supply x 12V under voltage fault Replace power module x Power supply x 12V current fault Replace power module x Power supply x DC good fault Replace power module x Power supply x removed Reinstall power supply x System over recommended voltage for Reseat the management module ind 2 Reseat the power modules 3 Replace the power modules 4 Replace the management module System over recommended voltage for Reseat the management module 41 8V 2 Replace the management module System over recommended voltage for Reseat the management module N 2 Replace the management module System over recommended voltage for Reseat the management module N 2 Replace the management module System over recommended voltage for Reseat the management module av 2 Replace the management module System over recommended voltage for Reseat the management module er 2 Replace the management module System under recommended voltage for Reseat the management module rev 2 Replace the management module System under recommended voltage for Reseat the management module SON 2 Replace the management module System under recommended voltage for Reseat the management module N 2 Replace the management m
82. ce is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Features and specifications Current BladeCenter E models do not have a diskette drive in the media tray Older BladeCenter E models do have a diskette drive in the media tray A separate features and specifications table is provided for each of these model types Notes 1 2 For information about which types of I O modules can be installed in which 1 O module bays see l O switch modules on page 34 The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard mouse and optical drive The BladeCenter unit uses USB for internal communication with these devices Chapter 1 General information 5 The following table provides a summary of the features and specifications for a BladeCenter unit that does not have a diskette drive bay in the media tray Media tray on front SATA CD DVD drive USB v2 0 port Front system LED panel Mod
83. ch system LED panel to function correctly be sure to install the management module before turning on the BladeCenter unit See Chapter 4 Installing options on page 31 for instructions for installing the management module To start the BladeCenter unit plug one end of each power cord into a power module on the rear of the BladeCenter unit and the other end of each power cord into a 220 volt power distribution unit PDU that is plugged into an appropriate electrical outlet After you start the BladeCenter unit it has dc power The blade servers in the BladeCenter unit are connected to dc power but are not turned on Press the power control button on the front of each blade server to obtain full power for the blade server and start its operating system see the documentation that comes with your blade server for information about turning on the blade server Note If a power failure occurs the BladeCenter unit restarts automatically when power is restored Chapter 1 General information 11 Shutting down the BladeCenter unit You can shut down the BladeCenter unit by turning off the blade servers and disconnecting the BladeCenter unit from the power source 12 Complete the following steps to shut down the BladeCenter unit 1 Refer to your blade server operating system documentation for the proper procedure to shut down the operating system in the blade servers then shut down each operating system Statement 5 AA
84. cy the failed power module must be replaced as soon as possible To provide true redundant power BladeCenter power modules 1 and 3 must connect to a different ac power source than power modules 2 and 4 Connect BladeCenter power modules 1 and 3 to a different PDU than power modules 2 and 4 then connect each PDU to an ac power source building power source or service entrance that is controlled by a separate circuit breaker The following table summarizes the application for each power module Bays Power module function 1 and2 Provides power to all the BladeCenter modules and to blade bays 1 through 6 3and 4 Provides power to blade bays 7 through 14 Power modules are not needed in bays 3 and 4 until you begin installing blade servers and options in blade bays 7 through 14 Note If you install a blade server that has a storage expansion unit option attached in blade bay 6 the option will use blade bay 7 power modules will be required in power bays 1 2 3 and 4 Each active power module supplies 12 volts of power to the blade bays it services Important Plug one end of each power module power cord into the power module plug the other end of the power cord into a 220 volt power distribution unit PDU Blower modules Your BladeCenter unit comes with two hot swap blowers for cooling redundancy The blower speeds vary depending on the ambient air temperature at the front of the BladeCenter If the ambient temp
85. de and the blower modules will run at full speed You must replace the failing power module or restore ac power as soon as possible to regain redundant power operation and to reset the blower modules to their normal operating speed See the IBM BladeCenter Power Supply Modules option documentation and the BladeCenter Type 8677 Installation and User s Guide for more information Firmware updates 22 The firmware for the management module and other BladeCenter components is periodically updated and is available for download on the Web Go to http www ibm com support to get the latest level of firmware such as BIOS code and device drivers BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Note When replacing BladeCenter components you might have to update the management module or other components with the latest version of firmware Configuring the BladeCenter unit General configuration of the BladeCenter unit and installed components is performed through the management module See the BladeCenter Management Module User s Guide and the BladeCenter Management Module Command Line Interface Reference Guide for information and instructions Some devices in the
86. de server control panel is lit indicating that the blade server is receiving power Chapter 4 Installing options 43 10 If desired write identifying information on one of the user labels that come with the blade server then place the label on the BladeCenter bezel just below the blade server as shown in the following illustration o 0000 ES en eje op el User label Important Do not place the label on the blade server or in any way block the ventilation holes on the blade server 11 If you have other blade servers to install do so now Important Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences Some configuration information and update options are established according to bay number You might need to reconfigure the blade server If this is the initial installation for a blade server in the BladeCenter unit you need to configure the blade s
87. deCenter optical drive Red Hat Linux might appear to install or will not start afterward A install If you try to install SuSE Linux Linux does not install X does not start in Red Hat 7 3 when the blade server does not own the KVM own the KVM the X Window cannot find the mouse Server kernels 2 1 Add the following line to the etc modules conf file alias char major 13 mousedev Red Hat Linux 7 3 kernel 2 4 18 17 7 x or later errata rh73 errata html 62 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Neither Red Hat Linux 7 3 nor SuSE Linux version 8 0 will install locally although If you try to install Red Hat Linux to the blade server IDE drive Linux does not f you try to install Red Hat Linux to the SCSI drive on a blade server expansion unit Linux appears to install but the operating system will not start properly Download the latest operating system installation instructions for your operating system from the IBM Support Web page atlhttp www ibm com systems support The necessary workaround is described in the instructions for your operating system The X Window does not start in a blade server if the blade server is not the current owner of the keyboard video and mouse KVM Because the blade server does not Depending on the Red Hat Linux kernel version do one of the following Red Hat Linux 7 3 kernels prior to 2 4 18 17 7 x and R
88. di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 2 7 mp m 1 09 Avviso 10 A ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unita montate in rack BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Avviso 20 ATTENZIONE Per evitare incidenti prima di sollevare l unit rimuovere tutte le lame in modo da ridurre il peso Avviso 21 ATTENZIONE Quando la lama e collegata alla sorgente elettrica presente una tensione pericolosa Sostituire sempre il coperchio della lama prima di installarla Netfinity Server 1 1 Appendix B Related service information 119 A
89. e Locking handle Installing and removing blade servers Your BladeCenter unit supports up to 14 high performance blade servers Each blade server is an enclosure that contains microprocessors memory a control chip set an I O bus Ethernet controllers hard disk drives customer interface controls and connectors for expansion options The blade server receives its power network connection and l O devices removable media drives keyboard mouse and video ports USB port remote monitoring port from the BladeCenter unit reducing the server physical size and reducing the number of cables needed Blade server expansion options Some blade servers contain connectors for options that add capabilities to the blade server You can add these options before installing the blade server in the BladeCenter unit Go to http www ibm com pc compat on the World Wide Web for a list of available options for your IBM blade server 1 0 expansion option Some blade servers have connectors for adding an l O expansion option such as the IBM HS20 Fibre Channel Expansion Card The BladeCenter unit routes network communication signals from the I O expansion option to I O modules 3 and 4 on the BladeCenter unit The I O expansion option is attached directly to the blade server but does not occupy an additional blade bay Chapter 4 Installing options 41 42 Note If an I O expansion option is installed on any blade server I O modules for that
90. e switch module only to the management module NVRAM it does not write its settings for the switch module to the switch module NVRAM If the switch module restarts when the management module is not able to apply the IP address it has in NVRAM for the switch module the switch module will use whatever IP address it has in its own NVRAM If the two IP addresses are not the same you might not be able to manage the Ethernet switch module any more The management module cannot apply the switch IP address from its NVRAM if The management module is restarting The management module has failed The management module has been removed from the unit Keyboard problems 66 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Table 2 Troubleshooting charts continued Device Suggested action The keyboard is very slow when using an operating system that does not have USB drivers Although the keyboard attached to the BladeCenter unit is a PS 2 style keyboard communication with it is through a USB bus When you are running an operating system that does not have USB drivers such as in the following instances the keyboard responds very slowly Run the blade server integrated diagnostics Run a BIOS update diskette on a blade server Update the diagnostics on a blade server Run the Broadcom firmware CD for a blade server The keyboard is very slow when usin
91. e User s Guide or the BladeCenter Management Module Command Line Interface Reference Guide for information about configuring external ports on MO modules Note If a pass thru module is installed in l O module bay 1 or 2 instead of an Ethernet switch module you will need to configure a port on the network switch to which the pass thru module is connected Management module and advanced management modules support different types of remote access See the documentation for your management module type for information and instructions The Web based user interface and command line interface communicate with the management and configuration programs that are part of the firmware that comes with the management module You can use these programs to perform tasks such as Defining the login IDs and passwords Selecting recipients for alert notification of specific events O Copyright IBM Corp 2011 21 Monitoring the status of the BladeCenter unit and blade servers Controlling the BladeCenter unit and blade servers Accessing the I O modules to configure them Changing the drive startup sequence in a blade server Setting the date and time Using a remote console for the blade servers Changing ownership of the keyboard video and mouse Changing ownership of the optical drive and USB port The optical drive in the BladeCenter unit is viewed as a USB device by the blade server operating system Note
92. e firmware in the management module with the correct language If the problem remains replace the management module Mouse problems Mouse function lost during Red Hat installation If while installing Red Hat Linux 7 3 to a blade server you or someone else selects a different blade server as owner of the keyboard video and monitor KVM you might lose mouse function for the installation process Do not switch KVM owners until the installation process begins to install the packages after the About to Install window 68 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Table 2 Troubleshooting charts continued Device Suggested action Mouse is not detected during SuSE installation The installation of the SuSE Linux version 8 0 operating system does not detect the mouse You will need to select the mouse manually Download the latest operating system installation instructions for your operating system from the IBM Support Web page at http www ibm com systems support The steps for selecting the mouse are described in the instructions for your operating system Mouse offset problems occur when using remote console and running X When you are using the remote console on a blade server that is running X Windows in Red Hat Linux 7 3 or SuSE Linux version 8 0 you see two cursor arrows on the screen widely spaced one white and one black Co
93. e light flashes rapidly the blade server has not yet synchronized with the management module and the power button will have no effect See the IBM BladeCenter Type 8677 Installation and User s Guide for more information about the BladeCenter unit See the Installation and User s Guide for your blade server for more information about the blade server power controls and turning on or turning off the blade server The removable media drives are detected as a Universal Serial Bus USB device The removable media drives in the BladeCenter unit are viewed as a USB devices by the operating system in the blade server Make sure that your operating system provides USB support Hot swap capabilities The front bays on the BladeCenter unit are hot swap blade bays the rear bays on the BladeCenter unit are hot swap module bays You can add remove or replace blade servers or management I O power or blower modules in hot swap bays without removing power from the BladeCenter unit Attention To maintain proper system cooling each unoccupied bay must contain a filler blade and an expansion or filler module When replacing a blade server or installing an expansion option do not operate the BladeCenter unit for more than one minute without either a blade server an expansion option or a filler blade installed in each blade bay or without a module or filler installed in each rear bay 18 BladeCenter E Type 8677 and 1881 Hardware Maintenance Ma
94. e the management module and how to get help There is a unique User s Guide for each management module type BladeCenter Management Module Command Line Interface Reference Guide This document explains how to use the management module command line interface to directly access BladeCenter management functions as an alternative to using the Web based user interface The command line interface also provides access to the text console command prompt on each blade server through a serial over LAN SOL connection There is a unique Command Line Interface Reference Guide for each management module type Additional publications might be included on the IBM BladeCenter E Type 8677 Documentation CD 4 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM BladeCenter Documentation CD Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book The following types of notices and statements are used in this book Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate possible damage to programs devices or data An attention noti
95. e there is no I O activity on the media tray before you restart the management module Chapter 6 Symptom to FRU index 67 Table 2 Troubleshooting charts continued Device Suggested action Monitor problems The monitor works when you start the BladeCenter unit but goes blank when you start some application programs in the blade servers See the BM 4 Port Gb Ethernet Switch Module for BladeCenter Installation Guide for instructions on how to ping through the Telnet interface The monitor displays video for blade server 14 during management module restart The monitor attached to the BladeCenter management module normally shows the video output from the blade server that is the current owner of the keyboard video and mouse KVM When there is no actively selected video from any blade server the video from blade server 14 is routed to the management module While the management module is restarting there is temporarily no current KVM owner The video from blade server 14 displays on the monitor briefly until the management module uses its NVRAM values to reestablish ownership of the KVM and media tray optical drive diskette drive and USB port After that the video from the blade server that is the current KVM owner displays on the monitor The screen is blank Verify that 1 The system power cord is plugged into the BladeCenter power module and a working 220 volt PDU or electrical outlet
96. eCenter unit for more than one minute without either a blade server an expansion option or a filler blade installed in each blade bay Chapter 1 General information 17 Module bays must be occupied at all times To help ensure proper cooling performance and system reliability make sure that each of the module bays on the rear of the BladeCenter unit has a module or filler module installed Important When replacing a module do not operate the BladeCenter unit for more than one minute without either a module or a filler module installed in each module bay There is no power switch on the BladeCenter unit The BladeCenter unit does not have a power switch Plugging the power cords into the power modules and a 220 V ac power source rack mounted 220 volt PDU starts the BladeCenter unit the management module I O modules and blowers start running Each blade server in the BladeCenter unit has an individual power control button behind the control panel door on the blade front that turns on or turns off the blade server Be sure to shut down the operating system before turning off the blade server to avoid damaging the hard disk drives Notes 1 The blade server power button turns on or turns off the blade server if local power control has not been disabled through the management module 2 The blade server power button turns on the blade server only if the green power light on the blade server is flashing slowly If th
97. ed Hat Advanced Install the 2 4 18 17 7 x or later kernel errata available from https rhn redhat com Table 2 Troubleshooting charts continued Device Suggested action Remote control does not work with default SuSE Linux version 8 0 display settings The remote console requires a display setting of 1024x768 9 60Hz in the blade server operating system The default resolution in SuSE is 1024x768 but the default refresh rate falls somewhere between 50Hz and 60Hz The remote console does not work for a blade server running SuSE with a display refresh rate other than exactly 60Hz The message eServer No video available displays Other operating systems do not exhibit the problem Set the refresh rate in the XF86Config file to exactly 60Hz There are two methods Method 1 unattended network install prevent the problem Modify the AutoYaST control file to specify 1024x768 9 60Hz 1 Run the graphical interface to the AutoYaST control file to set the VESA video mode to 1040x768 O 60Hz The graphical interface creates the AutoYaST control file 2 Edit the resulting AutoYaST control file to set the value for min vsync to 60 During an unattended network install the YaST program uses the AutoYaST control file to modify the XF86Config file etc X11 XF86Config these changes will cause XF86Config to set the display resolution to 1040x768 with a refresh rate of 60Hz OR Method 2 situation has
98. ed problems ensure that the Ethernet cables on the back of the BladeCenter unit are connected properly The default IP address set by the Ethernet switch module does not match the one assigned by the management module When troubleshooting Ethernet related problems ensure that the Ethernet cables on the back of the BladeCenter unit are connected properly Updating the Ethernet switch module configuration through the management module does not save the switch NVRAM When you use the management module Web interface to update the Ethernet switch module configuration the management module firmware writes its settings for the switch module only to the management module NVRAM it does not write its settings for the switch module to the switch module NVRAM If the switch module restarts when the management module is not able to apply the IP address it has in NVRAM for the switch module the switch module will use whatever IP address it has in its own NVRAM If the two IP addresses are not the same you might not be able to manage the Ethernet switch module any more The management module cannot apply the switch IP address from its NVRAM if The management module is restarting The management module has failed The management module has been removed from the unit When you use the management module Web interface to update the Ethernet switch module configuration the management module firmware writes its settings for th
99. ed under license therefrom Intel Intel Xeon Itanium and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard
100. eine Anweisung ausf hren Appendix B Related service information 111 112 Hinweis 1 A VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlieBen oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgemaB geerdetem Schutzkontakt anschlieBen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einh ndig anschlieBen oder l sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschliefen Kabel l sen 1 Alle Ger te ausschalten und Alle Ger te ausschalten Netzstecker ziehen Zuerst Netzstecker von Steckdose l sen Zuerst alle Kabel an Einheiten Signalkabel von AnschluBbuchsen l sen
101. el YO module 2 YO module bay 4 See l BladeCenter components controls and LEDs on page 13 for details about these components and indicators 10 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide BladeCenter unit power controls and indicators This section describes the controls and light emitting diodes LEDs and how to start and shut down the BladeCenter unit Notes 1 The removable media drives keyboard and mouse in the BladeCenter unit are viewed as USB devices by the blade server operating system 2 Local media tray support can be turned off preventing the blade servers from accessing the removable media drives 3 Local KVM switching support can be turned off preventing the blade servers form accessing the keyboard video and mouse Press keyboard keys in the following sequence to switch KVM control between blade servers NumLock lt blade server number gt Enter Where lt blade server number gt is the two digit number for the blade bay in which the blade server is installed You will need to press the Shift key to switch KVM control when using the 28L3644 37L0888 keyboard lf pressing the Shift key does not switch KVM control complete the following steps 1 Press and hold the Shift key 2 Press keyboard keys in the following sequence NumLock lt blade server number gt Enter 3 Release the Shift key Starting the BladeCenter unit Important For the LEDs on ea
102. eplaceable unit FRU procedures are intended for trained servicers who are familiar with IBM products See the parts listing in Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine if the component being replaced is a customer replaceable unit CRU or a FRU Note Blade modules I O management power servers and blowers must be replaced during service within two minutes Replacing a blower module O Copyright IBM Corp 2011 Your BladeCenter comes with two hot swap blowers for cooling redundancy The blower speeds vary depending on the thermal load If a blower fails the remaining blower continues to cool the BladeCenter and blades Important 1 The failed blower module must be replaced within two minutes during service 2 If ambient temperature is 72 F or below the BladeCenter blowers will run at 30 of their maximum rotational speed increasing their speed as required to control internal BladeCenter temperature If ambient temperature is above 72 F the blowers will run at 80 of their maximum rotational speed increasing their speed as required to control internal BladeCenter temperature Complete the following steps to replace a blower in the BladeCenter 1 Press the release lever on the blower handle 2 Grasp the handle and pull the blower module out of the bay 3 Slide another blower module into the bay pushing it until the release lever clicks the release lever secures the blower
103. er modules 23 672 Btu hour 6938 watts 6 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide The following table provides a summary of the features and specifications for a BladeCenter unit that has a diskette drive bay in the media tray Media tray on front Diskette drive 1 44 MB IDE CD or DVD USB v1 1 port Front system LED panel Module bays on rear Four hot swap power module bays Two hot swap management module bays Four hot swap l O module bays Two hot swap blower bays Blade server bays on front 14 hot swap blade server bays Redundant cooling Two variable speed hot swap blowers Power modules Minimum Two hot swap power modules Both power modules supply power to all modules and to blade server bays 1 through 6 Both power modules provide redundancy to each other Maximum Four Power modules 1 and 2 supply power to all modules and to blade server bays 1 through 6 Power modules 3 and 4 supply power to blade server bays 7 through 14 Power modules 1 and 2 provide redundancy to each other Power modules 3 and 4 provide redundancy to each other VO modules Minimum One Maximum Four Management module Minimum One hot swap management module providing the following features System management functions for the BladeCenter unit Video port analog K
104. erature is 72 F or below the BladeCenter blowers will run at 30 of their maximum rotational speed increasing their speed as required to control internal BladeCenter temperature If the ambient temperature is above 72 F the blowers will run at 80 of their maximum rotational speed increasing their speed as required to control internal BladeCenter temperature If a blower fails the remaining blower continues to cool the BladeCenter unit and blade servers Important Replace a failed blower as soon as possible to restore cooling redundancy 36 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Installing a module The following illustration shows how to install a power module management module or I O module in the rear of the BladeCenter unit See Replacing a blower module on page 47 for information about replacing a blower module Before you begin read the documentation that comes with your option Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Complete the following steps to install a module Note These instructions assume the BladeCenter unit is connected to power
105. erver with the blade server Configuration Setup Utility program and install the blade server operating system See the documentation that comes with the blade server for instructions 44 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Removing a blade server Complete the following steps to remove a blade server from the BladeCenter unit Attention To maintain proper system cooling do not operate the BladeCenter unit for more than one minute without either a blade server or a filler blade installed in each blade bay If you fail to replace a blade server or filler blade within one minute system performance might be affected Make note of the bay number Some configuration information and update options are established according to bay if you reinstall the blade server in a different bay than the one from which it was removed unintended consequences could occur 1 Read the Important safety information on page vii Installation guidelines on page 31 and Handling electrostatic discharge sensitive devices on page 90 2 Shut down the blade server operating system then press the blade server power control button behind the blade server control panel door to turn off the blade server Attention Wait at least 30 seconds until the drives stop spinning before proceeding to the next step 3 Open the two release levers as shown in the illustration The blade server moves ou
106. ervice information 105 i CD ROM DVD gt 3 S45 ECT AI EAE DIET TEE RN MAZO ETA A NA Class 3A Class 3B VERA A GA at 1 FORO TERM ARE DAR Luokan 1 Laserlaite 4 A gt 18 37 gt 32 10 5 2554 12128 ES ca 5 ER A ERROR ERD RE gt AA 2 7 sp 1 7 mp SERA 10 AN 82 180 5 gt 82 180 25 106 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide 20 gt La BTE BIBE MEREZI CET TATOOS gt je 21 a El ea o ZUNE ZA gt ARICA
107. es Desconecte los cables de alimentaciin sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a 2 En primer lugar retire cada cable de los dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de se al a los 3 Retire los cables de se al de los conectores conectores 4 Conecte cada cable de alimentaciin a la 4 Retire los cables de los dispositivos toma de alimentaci n 5 ENCIENDA el dispositivo BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 2 A PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no
108. es 131 electronic emission 133 FCC Class A 133 used in this book 5 O optical drive activity LED 13 eject button 13 optical drive specifications 5 option problems 69 options installing 31 over temp LED 17 P planning guide 23 port See connector POST Power on self test error logs 29 power problem 69 power cords 135 power module 36 error LED description 16 specifications 5 power supply specifications 6 7 power on LED system LED panel 17 problem hardware 29 management module 67 power 69 problem solving 29 problems expansion enclosure 69 option 69 R rack installing BladeCenter in 31 removing blade 45 module 38 S size 6 7 software service and support 86 specifications 5 static electricity 32 static sensitive devices handling 32 status LEDs 13 14 17 support web site 85 switch module 34 system error LED system LED panel 17 system LED panel 17 system LED panel front 13 system LED panel rear 15 system reliability 32 T telephone numbers 86 temperature 5 trademarks 131 troubleshooting charts 59 U United States electronic emission Class A notice 133 United States FCC Class A notice 133 Universal Serial Bus connector 46 updating firmware 22 W Web browsers supported 21 138 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide web site publication ordering 85 support 85 support line telephone numbers 86 Web site 1 compatib
109. eyboard connection PS 2 port or USB port depending on the management module type Mouse connection PS 2 port or USB port depending on the management module type Serial management connection advanced management module only 10 100 Mb Ethernet remote management connection Maximum Two hot swap management modules one active one redundant Upgradeable microcode Management module firmware 1 O module firmware some I O module types Blade server firmware Security features Login password for remote connection Secure Socket Layer SSL security for Web interface access Secure Shell SSH for remote command line access and Lightweight Directory Access Protocol LDAP and role based security for user authentication and authorization Size 7 U Height 304 2 mm 12 in or 7 U Depth 711 2 mm 28 in Width 444 mm 17 5 in Weight Fully configured with modules and blade servers Approximately 102 kg 225 lb Fully configured without modules and blade servers Approximately 38 6 kg 85 Ib Acoustical noise emissions Without acoustic attenuation module Sound power operating and idle 7 4 bels With acoustic attenuation module Sound power idle and operating 6 9 bels Environment Air temperature Om Altitude O to 914 m 3000 ft 10 to 35 C 50 to 95 F Altitude 914 m to 2134 m 3000 ft to 7000 ft 10 to 32 C 5
110. ff Complete the following steps to turn off a blade server after an incomplete Linux shutdown 1 Manually press the power control button on the front of the blade server behind the control panel door to turn off the blade server Turning off the blade server in this way is considered an improper shutdown by the Wake on LAN feature and the Wake on LAN feature will not restart the blade server Unlatch and slide the blade server partially out of the BladeCenter then reinstall it to reset the blade server power state and re enable its previously programmed Wake on LAN capability Issuing any of the Linux shutdown commands shuts down the operating system but does nat turn off the blade server The blade server shuts down to the point where a message is displayed on the management module saying that the blade server is off but the blade server power on LED remains lit A blade server running SuSE Linux 8 0 will not turn off during shutdown if ACPI is not enabled Complete the following steps to enable ACPI 1 2 Type the following command to save this setting upon subsequent reboots echo sbin modprobe ospm system gt gt etc init d boot local Type the following command modprobe ospm system Blade server does not turn on the amber system error LED on the BladeCenter system LED panel is lit the amber blade error LED on the blade server LED panel is lit and the system error log contains the following message CRUs Mi
111. formation and only the green dot for those components contains a link to environmental information Switching KVM control between blade servers gives USB device error If a blade server is under heavy load it can take several minutes before it enumerates the USB devices connected to it If control of the KVM and media tray is switched away from the blade server before this enumeration is complete a USB device installation error might be displayed Do not switch KVM control between blade servers until the mouse and keyboard are both working on the blade server that has control of the KVM and media tray Unsafe Removal of Device error message appears on blade server running Microsoft Windows 2000 Before switching ownership of the media tray to another blade server safely stop the media tray devices on the blade server that currently owns the media tray similar to the following 1 Double click the Unplug or Eject Hardware icon in the Windows taskbar at the bottom right of the screen 2 Select USB Floppy and click Stop 3 Select USB Mass Storage Device and click Stop 4 Click Close You can now safely switch ownership of the media tray to another blade server Media not found error message and other file system error occur on a blade server running Linux or DOS Attempting to access the mounted optical drive or diskette drive media tray after it has been switched to another blade server result
112. g an operating system that does not have USB drivers Sometimes when switching ownership of the KVM to a blade server the video for the blade server appears almost immediately but it takes up to 10 or 20 seconds for the mouse and keyboard to be usable No action required Pressing F1 brings up browser help instead of performing BladeCenter management functions Connecting to the BladeCenter management module through the Web interface does not provide proper coverage for the F1 key In particular pressing F1 to access the Configuration Setup Utility when a blade server is started brings up browser help instead of the Configuration Setup Utility This problem is peculiar to the Sun Java browser plug in Use the Microsoft virtual machine VM that is built in to the browser Remote console has keyboard entry problems with Sun Java plug When you are redirecting the server console remote console function of a blade server that is running Microsoft Windows 2000 or Windows XP and using the Sun Java plug in Java Virtual Machine the remote console can have keyboard entry problems Use the Microsoft Java Virtual Machine JVM or Java Runtime Environment JRE on the blade server instead of using the Sun Java Virtual Machine The Microsoft JVM comes with the Windows XP Service Pack 1 You can obtain the Microsoft JVM for Windows 2000 from the Microsoft corporation If you are using the Internet Explorer browser version 6 0 or
113. g systems and turn off any blades in the BladeCenter 2 Turn off the BladeCenter and any attached devices see Shutting down the BladeCenter unit on page 12 3 Disconnect the cables from the modules in the rear of the BladeCenter Remove the modules from the rear of the BladeCenter 5 Disengage all the blades from the BladeCenter midplane gt a Open the two release levers on each blade as far as they will go b Pull each blade out about 2 54 cm 1 inch Important If you completely remove any blades each blade must be reinstalled in the same bay from which it was removed Note It is not necessary to release or remove any filler blades 6 On the rear of the BladeCenter release the shipping brackets 52 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Shipping bracket SPC chassis thumbscrews Ron SPC chassis thumbscrews Release latch a To disengage the shipping brackets slide the shipping brackets towards the blowers 7 Unscrew the captive thumbscrews at the bottom corners of the chassis and pull them until the SPC chassis moves out about 1 27 cm 0 5 inches 8 Pull the SPC chassis out until it stops about half way out 9 While supporting the SPC chassis with your hands press the release levers on the sides and pull the SPC chassis out of the BladeCenter unit Place the SPC chassis on a strong flat surf
114. h the ones in Current IP Configuration and apply the configuration 70 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Light Path Diagnostics table The system error LED on the system LED panel is lit when certain system errors occur If the system error LED on your BladeCenter unit is lit use the following table to help determine the cause of the error and the action you should take Table 3 Light Path Diagnostics Lit LED Cause Action BladeCenter system LED panel Location A condition has occurred in this BladeCenter unit that has caused the remote system management to identify this BladeCenter unit as needing attention Look for any information or error LEDs on the system LED panel the modules and the blades in the this BladeCenter unit and follow the instructions in this table for those LEDs Over temperature The system temperature has exceeded a threshold level 1 Check to see if a blower module has failed If it has replace the blower module as soon as possible to regain redundancy Make sure the room temperature is not too high See Features and specifications on for temperature information Check to see if a blade server has a temperature LED lit If it has see the documentation that comes with the blade server Make sure there is a blade module or filler plugged in each bay If the problem remains have the system serviced
115. hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer 87 Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that do not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostat
116. he diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com systems support and follow the instructions Also some documents are available through the IBM Publications Center at Ihttp www ibm com shop publications order Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM systems optional devices services and support The address for IBM System x and xSeries information is http www ibm com systems X The address for IBM BladeCenter information is http www ibm com systems bladecenter The address for IBM IntelliStation information is http www ibm comj intellistation O Copyright IBM Corp 2011 85 You can find service information for IBM systems and optional devices at http www ibm com systems suppo Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with System x and xSeries servers BladeCenter products IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region see ht
117. ht Statement 21 CAUTION Hazardous energy is present when the blade is connected to the power source Always replace the blade cover before installing the blade Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instruc es de cuidado ou perigo encontradas nesta sec o Por exemplo se uma instrucao de cuidado iniciada com o n mero 1 as traduc es para aquela instrucao de cuidado aparecem nesta secao sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer operac o Appendix B Related service information 95 96 Instruc o 1 A A PERIGO A corrente el trica proveniente de cabos de alimentac o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid
118. ic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained loca
119. ing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers 90 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Simplified Chinese Traditional Chinese French German Italian Japanese Korean Spanish Important All caution and danger statements in this IBM docu
120. istemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai connettori prese elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Avviso 2 A ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone e provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e puo esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Riscaldarla ad una tempera
121. ive can cause problems SuSE might not install properly to the SCSI hard disk drive For a remote network installation make sure the blade server is not the current owner of the media tray before you attempt to install the SuSE Linux operating System on the blade server Customer interface card and USB connector 50 Complete the following steps to remove the customer interface card from the media tray Note Read Read the safety notices at Safety information on page 87 Read 1 Remove the media tray see Media tray on page 48 2 ro the media tray cover see l Removing the media tray cover on page 48 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Fasteners ES i N 1h IL y A mum em Customer If interface card 5 at if 1 a BB USB connector Disconnect the cables from the customer interface card Lift the two rear corners of the customer interface card to release it from the fasteners Slide the customer interface card toward the rear of the media tray until the USB connector is free of the opening then lift the board off the media tray To replace the customer interface card reverse the previous steps Press down on the rear of the board to secure it to the fasteners CD interposer board Note The CD interposer board is only present
122. laced as soon as possible to restore cooling redundancy Handling static sensitive devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do nat touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and damage it While the device is still in its static protective package touch it to an unpainted metal part of the BladeCenter unit or rack where the BladeCenter unit is installed for at least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into the system unit without setting the device down If it is necessary to set down the device place it back into its static protective package Do not place the device on your system unit or on a metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity 32 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Installing and removing modules The procedures
123. lade server operating system and turning off the blade server b If you are removing a management module you might prefer to stop all management module local and remote sessions before proceeding to avoid unexpected termination of sessions Disconnect any cables from the module For a power module disconnect the power cord from the module Pull the release lever all the way toward the bottom of the module until it stops as shown in the illustration The module moves out of the bay approximately 0 6 m 0 25 inch Slide the module out of the bay and set it aside Within 1 minute place either another module of the same type or a filler module in the bay SN A Power NA module OSA If you placed another module in the bay reconnect any cables or power cords you disconnected in step 3 then make sure the LEDs on the module indicate that it is operating properly Verify that The dc power LED and the ac power LED on each power module are lit and that the power module error LED 2320 watt power modules only on each power module is not lit The OK LED on the management module is lit The OK LED on each I O module is lit Replace the acoustic module option if you removed it in step 2 Chapter 4 Installing options 39 Installing and removing the acoustic module option For server environments where noise reduction is essential you might choose to install the BladeCenter acoustic attenuation module option
124. ladeCenter system These design features make it possible for you to customize the system hardware to meet your needs today while providing flexible expansion capabilities for the future Notes 1 Current BladeCenter E models do not have a diskette drive in the media tray Older BladeCenter E models do have a diskette drive in the media tray In this document this difference is noted when necessary to describe differences that exist between current and older model offerings 2 The illustrations in this document might differ slightly from your actual hardware the illustrations do not depict a particular model offering unless noted in text 3 Throughout this document the terms I O module and switch module are used to refer to switch modules and all other types of I O module This Hardware Maintenance Manual and Troubleshooting Guide provides information to troubleshoot your BladeCenter unit and replace damaged parts This Hardware Maintenance Manual and Troubleshooting Guide and other publications that provide detailed information about your BladeCenter unit are provided in Portable Document Format PDF on the IBM BladeCenter Documentation CD The latest version of this publication is available from the IBM support Web site at http www ibm com systems support If you have access to the World Wide Web you can obtain up to date information about your BladeCenter model and other IBM server products at http www ibm com eserver xseries
125. later to log into the management module and use the remote control function you must also adjust the browser settings 1 Click Tools gt Internet Options gt Advanced tab 2 Under the Java Sun section uncheck the checkbox next to Use Java 2 v1 4 for lt applet gt requires restart Management module problems The management module password cannot be reset If you forget the management module password you will not be able to access the BladeCenter management module The management module password cannot be overridden and the management module will need to be replaced Management module does not complete changeover to redundant module on hardware failure Replace the management module Media tray problems Media tray access is lost temporarily during management module restart When the BladeCenter management module is restarted use of the media tray removable media drives is lost temporarily If you or a failure condition initiates a management module restart while I O activity is taking place on the media tray the disruption can interrupt reads to the optical drive or lose data being written to a diskette or USB device Note You can restart the management module through the Web interface to the management module or from a network management station such as the IBM Director console Some failures on the BladeCenter unit can result in the management module restarting automatically Make sur
126. le fibre channel model CXx optional all models Module optical optional all models Module serial port optional all models PCI E Expansion Card optional all modes Power cord primary models 1Xx 2Gx 2Xx 3Xx 3Rx 3Sx 3Tx 4Sx 4Tx CXx ERx 2Gx PDU cord model 1Xx Power cable interposer to Cl card model 1Xx Power cable interposer to Cl card models 3Rx 3Xx Rack Kit model 3Rx 3Sx 3Tx 4Sx 4Tx 3Xx Bracket lower rack 1 Bracket rear chassis 1 Rail left 1 Rail right 1 Upper shipping bracket 1 Rail rack mounting hardware 1 Rails left and right all models except 3Rx 3Sx 3Tx 31x 4Sx 4Tx Signal cable interposer to Cl card model 1Xx Signal cable Cl card to media model 1Xx Signal cable Cl card to media models 3Rx 3Xx Signal cable Cl card interposer to chassis model 3Rx 3Xx Switch 10 port 4GB McDATA optional all models FRU No 26K9699 26K9699 39M3217 46C5454 32R1820 32R1821 32R1836 26R0888 46C7101 39Y9169 59P6621 02R9082 71P8600 44W4487 39M5389 36L8886 49P2525 39M3219 39M3256 49P2610 49P2524 74P5227 39M3221 39M3218 32R1911 CRU FRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU FRU CRU CRU CRU CRU CRU FRU FRU CRU CRU CRU FRU CRU FRU CRU Chapter 7 Parts listing BladeCenter Type 8677 and 1881 83 Index System BladeCenter Type 8677 and 1881 Switch 10 port Qlogic optio
127. le options 32 weight 5 6 7 World Wide Web 1 Index 139 140 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Part Number 94Y7080 Printed in USA 1P P N 94Y7080
128. lly if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition 88 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety in
129. m is running correctly 3 Reinstall the new device O Copyright IBM Corp 2011 59 Table 2 Troubleshooting charts Device Suggested action Blade server problem Blade servers turn off for no apparent reason All blade bays must have a blade server expansion unit or filler blade in them Blade bays that do not have these items installed or have them installed improperly disturb airflow in the BladeCenter unit with an adverse effect on BladeCenter unit cooling If the BladeCenter unit begins to overheat blade server processors will begin to slow down and will eventually turn off the system Blade server does not turn off during Red Hat Linux 7 3 shutdown Blade server does not turn off during SuSE Linux 8 0 shutdown Issuing any of the Linux shutdown commands shuts down the operating system but does nat turn off the blade server The blade server shuts down to the point where a message is displayed on the management module saying that the blade server is off but the blade server power on LED remains lit Complete the instructions provided for Red Hat Linux in the User s Guide or the Command Line Interface Reference Guide for your management module type to enable Wake On LAN for both onboard Broadcom integrated Ethernet controllers This will allow the blade server to restart using Wake on LAN even if the Linux shutdown is incomplete and the blade server does not turn off Forcing a blade server to turn o
130. mentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Appendix B Related service information 91 92 Statement 1 A DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices
131. module in the bay Release latch AAA Handle A 47 Media tray This section describes removing and opening the media tray Removing the media tray Complete the following steps to remove the media tray Note e Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 e Read Handling electrostatic discharge sensitive devices on page 90 1 Remove the BladeCenter bezel a Press the release pads at the bottom corners of the bezel b Swing the bezel up and off the BladeCenter 2 Push the tabs on the left and right sides of the tray to the left and right respectively then pull the media tray out of the BladeCenter Reverse these instructions to reinstall the media tray Removing the media tray cover 48 Complete the following steps to remove the media tray cover Note Read Installation guidelines on page 31 Read the safety notices at Safety information on page 87 Read Handling electrostatic discharge sensitive devices on page 90 1 Lift at the points indicated in the illustration to lift the rear of the tray cover off the fasteners 2 Slide the cover toward the rear of the tray until the front tabs are clear of the slots in the tray then lift the cover off the tray Note The diskette drive shown in the following illustration is not present in all BladeCenter unit models
132. n each module bay Management module Your BladeCenter unit comes with one hot swap management module in the management bay You can add a management module in management bay 2 Note Only one management module will be active the second management module if present provides redundancy The management module functions as a service processor and a keyboard video mouse KVM multiplexor for the multiple blade servers The management module also configures the BladeCenter unit and modules configuring information such as the I O module IP addresses The management module provides the following external connections keyboard mouse and video for use by a local console and one RJ 45 connector for a 10 100 Mbps Ethernet remote management connection Advanced management modules also provide an RJ 45 connector for serial management connection The service processor in the management module communicates with the service processor in each blade server for functions such as Blade server power on requests Blade server error and event reporting Blade server requests for keyboard mouse and video Blade server requests for removable media drives The management module also communicates with the I O modules power modules blower modules and blade servers to detect presence or absence and any error conditions sending alerts when required Chapter 4 Installing options 33 I O switch modules For blade server communication wi
133. nal all models Switch BladeCenter SAS module optional all models Switch Brocade optional all models Switch CISCO Ethernet optional all models Switch CISCO Ethernet optional all models Switch CISCO Fibre Channel Ethernet module assembly optional all models Switch CISCO Copper Ethernet module optional all models Switch CISCO 4GB 20 Port Fiber Channel module optional all models Switch CISCO 4GB 10 Port Fiber Channel module optional all models Switch CISCO 4GB Shortwave SFP module optional all models Switch CISCO 4GB Longwave SFP module single optional all models Switch Copper Passthru module optional all models Switch Copper SFP 10GB Ethernet module optional all models Switch Ethernet module models 2Gx CXx optional all models Switch Infiniband optional all models Switch Infiniband card module optional all models Switch McDATA fibre channel optional all models Switch Nortel Ethernet 6 Pt Fiber optional all models Switch Nortel Ethernet 6 Pt Copper optional all models Switch Nortel Ethernet optional all models Switch Nortel 10GB Uplink Ethernet optional all models Switch Nortel ESM optional all models Switch Nortel fibre channel optional all models Switch Nortel 10GB 850NM Fiber XFP Transceiver SR assembly optional all models Switch Nortel 10GB 1310 NM Fibre XFP Transceiver LR assembly optional all models Switch Nortel 1 10GB Uplink Ethernet module optional
134. ncreasing their speed as required to control internal BladeCenter temperature Blower error LEDs The amber LED on each blower is lit and stays lit when an error has been detected in the blower The system error LED on the BladeCenter system LED panels is also lit For additional information see Fldentifying problems using the Light Path Diagnostics feature on page 29 I O switch module See the documentation that comes with each I O module for a description of the LEDs on the I O module Power module Several types of power module with different wattage ratings can be used in the BladeCenter E unit The following illustration shows the rear view for older power modules Note The illustrations might differ slightly from your hardware AC power AC DC DC power 0 E Chapter 1 General information 15 The following illustration shows the rear view for the currently available power modules DC power Power module AC power error Power module LEDs These LEDs indicate the condition of the power module For additional information see Identifying problems using the Light Path Diagnostics feature on page 29 AC power When this green LED is lit ac input to the power module is present and within specifications During typical operation both the ac and dc power LEDs are lit For any other combination of LEDs see Identifying problems using the Light Path Diagnostics feature
135. ndirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards Appendix C Notices 133 This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures European Community contact IBM Technical Regulations Pascalstr 100 Stuttgart Germany 70569 Telephone 0049 0 711 785 1176 Fax 0049 0 711 785 1283 E mail tjahn O de ibm com Taiwanese Class A warning statement RARA gt ETE
136. nfigure Linux and X Windows for accurate mouse tracking See the online help information in the management module configuration and management software for instructions Blade Tasks Remote Control click the circled question mark next to Redirect Server Console read the section titled Notes on mouse support under Linux Power problems The system does not power on Verify that 1 The power cables are properly connected to the power modules in the BladeCenter unit 2 The 220 volt PDU functions properly 3 The ac and dc power LEDs on the power module are on and the power module error LED 2320 watt power modules only on the power module is off 4 f you just installed an option remove it and restart the BladeCenter unit If the BladeCenter unit now turns on you might have installed more options than the power module supports You might need to install a power module in power bay 3 or 4 If the problem remains go to Undetermined problems on page 77 Option problems An IBM option that was just installed does not work Verify that The option is designed for the BladeCenter unit See the Server Support flowchart for information about obtaining ServerProven compatibility information from the World Wide Web You followed the installation instructions that came with the option The option is installed correctly You have not loosened any other installed options or cables If the problem remain
137. nformit la r glementation d Industrie Canada Australia and New Zealand Class A statement er United Kingdom telecommunications safety requirement European Union EMC Directive conformance statement Taiwanese Class A warning statement Chinese Class A warning statement 91 91 131 131 132 133 133 133 133 183 183 183 134 134 Japanese Voluntary Control Council for Interference VCCI statement Korean Class A warning statement Power cords Index 134 134 185 137 Contents V VI BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error messages and configuration information for the BladeCenter E Type 8677 and 1881 unit Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions See Safety information on page 87 Lea todas as instrug6es de cuidado e perigo antes de executar qualquer operac o Safety Information
138. ns terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety O Copyright IBM Corp 2011 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your
139. nts the BladeCenter unit If the BladeCenter management module IP address is known the network administrator can create an IBM Director managed object for the unit If the IP address is not known the IBM Director software can automatically discover the BladeCenter unit out of band using the Ethernet port on the BladeCenter management module and create a managed object for the unit For the IBM Director software to discover the BladeCenter unit your network must initially provide connectivity from the IBM Director server to the BladeCenter management module Ethernet port To establish connectivity the management module attempts to use DHCP to acquire its initial IP address for the Ethernet port If the DHCP request fails the management module uses a static IP address Therefore the DHCP server if used must be on the management LAN for your BladeCenter unit Chapter 2 Configuring your BladeCenter unit 23 Notes 1 All management modules are preconfigured with the same static IP address You can use the management module Web interface or command line interface to assign a new static IP address for each BladeCenter unit If DHCP is not used and you do not assign a new static IP address for each BladeCenter unit before attempting to communicate with the IBM Director software only one BladeCenter unit at a time can be added to the network for discovery Adding multiple units to the network without a unique IP address assignment for each Bl
140. nual and Troubleshooting Guide Connecting to the default IP address on a new BladeCenter A newly installed out of the box BladeCenter unit tries to locate a DHCP server on the network before it will default to the factory configured static IP address in the management module This is the initial configuration setting When there is no DHCP server on the network the BladeCenter unit is connected to it can take several minutes before the management module uses the default static IP address When the DHCP search times out and the management module uses the static IP address you can change the management module configuration so that it will not attempt to locate a DHCP server See the Installation Guide and User s Guide or Command Line Interface Reference Guide for your management module type for information about connecting to and configuring the BladeCenter management module Registering and profiling the BladeCenter products You can register and profile the BladeCenter unit and blade servers on the World Wide Web To register go to http www ibm com support mysuppor To profile go to http www ibm com systems support Important 1 Do not switch control of a shared removable media drive to another blade server until the activity lights on the drive is off indicating that no read or write operations are in progress Before you remove a hot swap blade server from the BladeCenter unit you must shut down the operating system
141. odule Replace the power module Replace the midplane Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Microprocessor or hard disk upgrades Failure symptom Do diagnostics fail What when where single or multiple systems ls the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing ls this the original reported failure Diagnostics version type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software type and version level Note To eliminate confusion identical systems are considered identical only if they DO M o OR ON Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same diagnostics code version Have the same configuration options set in the system Have the same setup for the operation system control files Comparing the configuration and software set up between working and non
142. odule System under recommended voltage for Reseat the management module sd 2 Replace the management module System under recommended voltage for Reseat the management module SV 2 Replace the management module Chapter 6 Symptom to FRU index 73 Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action System is under recommended voltage Reseat the management module for 5V 2 Replace the management module System running nonredundant power Ensure that power modules 1 and 2 are installed and operating correctly If blade servers are installed in bay 7 or higher ensure that power modules 3 and 4 are installed and working correctly Blade server error messages Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Blade server x was installed Information only Take action as required Blade server x was removed Information only Take action as required Received an xxx alert from an Ensure that all blade servers in the blade center are supported by unsupported ISMP type xxxx via the the management module interconnect network KVM error message Note See Chapter 7 Parts listing BladeCenter Type 8677
143. on of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for i
144. pe of I O module in O module bay 4 as you installed in MO module bay 3 For example if you install a Fibre Channel I O expansion option on a blade server the I O modules you install in 1 O module bays 3 and 4 must both be Fibre Channel or both be optical pass thru and all other I O expansion options in the BladeCenter unit must also be Fibre Channel 1 0 expansion options Notes 1 All blade server I O expansion options in the BladeCenter unit must use the same type of network interface 2 You can mix four port 1 Gb Ethernet switch modules with other supported Ethernet switch modules to achieve the total number of Ethernet switch modules you need in the BladeCenter unit 3 You can use a pass thru module in any l O module bay provided that the controller in the blade servers or I O expansion options is compatible with the network switch to which the pass thru module is connected 34 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide The following table summarizes the types of modules that can be used in each O module bay See Rear view on page 10 for the location of the l O module bays on the BladeCenter unit Table 1 Hot swap I O module types by location Bays 1 O module function Permissible I O module 1 and 2 Network connections 1 and 2 One of the following combinations Ethernet for all blade servers in the BladeCenter unit Two Ethernet switch modules Two pas
145. pool of static IP addresses for the Switch Module configuration ports You will need create deployment policies for the blades one IP address for each Switch Module using RDM 4 All supplied IP addresses must be on the same subnet on the Management LAN In order to configure deployment policies for the blades you will need to install the Remote Note that this wizard can be launched Deployment Manager RDM For more information see IBM Remote Deployment Manager against multiple BladeCenters either by targeting the wizard task at a group of BladeCenters or by selecting multiple BladeCenter objects in the middle pane on the Director console esi Ned cama Using Remote Deployment Manager Version 4 1 or later You can use the Remote Deployment Manager RDM Version 4 1 or later program to install a supported Microsoft Windows operating system or a BIOS update onto a blade server Follow the instructions in the documentation that comes with the RDM program to log into the BladeCenter system and install a supported Microsoft Windows operating system or BIOS update Go to http www 03 ibm com systems management director about director52 extensions rdm html on the World Wide Web for updated information about the RDM program and to download the software BladeCenter networking guidelines 26 Your networking administrator should assist in the configuration of the network infrastructure prior to connecting the BladeCenter
146. ps to remove a power module management module or I O module Note These instructions assume the BladeCenter unit is connected to power Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide 1 2 Read the a information beginning on page Installation guidelines 1 through Handling static sensitive devices on page 32 Remove the acoustic module option if installed from the rear of the BladeCenter unit See Installing and removing the acoustic module option on page 40 for instructions Important a If you are removing a functional power module make sure before you remove the module that both the ac power LED and the dc power LED on the remaining power module are lit and that the power module error LED 2320 watt power modules only on the remaining power module is not lit otherwise shut down the operating systems and turn off all blade servers that are supported by the power module you are removing before you remove it See the documentation that comes with the blade server for instructions for shutting down the b
147. rmation about starting the BladeCenter unit and the location of the LEDs on the modules See the Installation and User s Guide for your blade server for the location of the LEDs on the blade servers Input output connectors 46 Your BladeCenter has one Universal Serial Bus USB version 1 1 or 2 0 connector depending on BladeCenter unit type on the front of the BladeCenter unit All other input output connectors are provided by devices installed in the BladeCenter unit such as management modules or I O modules See the documentation for these devices for information about the input output connectors and their function Use the USB connector to connect a USB device other than a mouse or keyboard to the BladeCenter unit Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector Use a USB cable to connect a device to a USB connector If you need to connect more USB devices than the BladeCenter unit has USB connectors use a USB hub to connect additional devices If you connect a USB keyboard that has a mouse port the keyboard emulates a mouse and you cannot disable the mouse settings in the blade server Configuration Setup Utility program BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 5 Service replaceable units This chapter describes the removal of server components Important The field r
148. rnet controllers on the blade server Make note of the designation the blade server operating system has for the controller 3 Ping an external computer on the network connected to the switch module If you can ping the external computer the Ethernet controller you enabled is the upper controller in the blade server and is associated with Ethernet switch 1 Ethernet switch module problems First ping from Ethernet switch module through Telnet reports failure When you use the Ethernet switch module Telnet interface to request the switch module to ping something the first ping response reports a failure although the other repetitions might report success This occurs regardless of whether the switch module port the pinged object is connected to is internal or external and applies to pinging blade servers but not to pinging the management module or objects connected to its external Ethernet port such as the network management station To get accurate results always specify multiple repetitions gt 1 in the ping request and ignore the first ping response from that request See the BM 4 Port Gb Ethernet Switch Module for BladeCenter Installation Guide for instructions on how to ping through the Telnet interface Chapter 6 Symptom to FRU index 65 Table 2 Troubleshooting charts continued Device Suggested action Ethernet switch module firmware graphics shows a blank panel when the blade server is pre
149. rs de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit s des prises 3 Branchez les c bles d interface sur des 3 D branchez les c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 D branchez tous les c bles des unit s des prises 5 Mettez les unit s sous tension BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Notice n 2 A ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre systeme est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et
150. s hot swap blade servers while the BladeCenter unit is running For complete details about installing or removing a hot swap component see the detailed information in this chapter The blue color on components and labels identifies touch points where you can grip a component move a latch and so on You do not need to disconnect the BladeCenter unit from power to install or replace any of the hot swap modules on the rear of the BladeCenter unit You need to shut down the operating system and turn off a hot swap blade server on the front of the BladeCenter unit before removing the blade server but you do not need to shut down the BladeCenter unit itself For a list of supported options for your BladeCenter unit go to http www ibm com pc compat on the World Wide Web System reliability considerations To help ensure proper cooling and system reliability make sure that Each of the module bays on the rear of the BladeCenter unit has either a module or filler module installed Each of the blade bays on the front of the BladeCenter unit has either a blade server or filler blade installed Each of the drive bays in a blade server storage expansion option has either a hot swap drive or a filler panel installed A removed hot swap module blade server or drive is replaced within two minutes of removal Cables for the option modules are routed according to the illustrations and instructions in this document A failed blower is rep
151. s replace the option An IBM option that used to work does not work now Verify that all of the option hardware and cable connections are secure If the option comes with its own test instructions use those instructions to test the option If the problem remains replace the option Service processor problems Service processor in the management module reports a general monitor failure Disconnect the BladeCenter unit from all electrical sources wait for 30 seconds reconnect the BladeCenter unit to the electrical sources and restart the server If a problem remains replace the management module 1 O module problems Chapter 6 Symptom to FRU index 69 Table 2 Troubleshooting charts continued Device Suggested action Updating the I O module configuration through the 1 O module does not save the management module NVRAM If you log in to the Ethernet switch module directly through the Ethernet switch module Web interface or Telnet interface instead of through the management module Web interface and update the I O module configuration saving the new configuration saves only to the I O module NVRAM not to the management module NVRAM The management module will not be able to communicate with the MO module See the User s Guide or Command Line Interface Reference Guide for your management module type for information about how to change the New Static IP Configuration values to matc
152. s in I O errors even if the media tray has been switched back Note Because the BladeCenter unit uses a USB bus to communicate with the media tray devices switching ownership of the media tray to another blade server is the same as unplugging a USB device If a blade server tries to access the optical drive after it has been switched to another blade server a Media not found error occurs If a blade server is running a DOS environment such as when updating firmware on the blade server the firmware can be interrupted or corrupted when the media tray is switched away you might need to call for service on the blade server If a file handle was left open by switching the media tray away the system administrator will not be able to do a clean unmount umount command unless the unmount is forced by umount command parameters lazy umount If the system administrator is sharing out the optical drive for multiple users that network share is broken Before switching ownership of the media tray to another blade server ensure that the optical drive and diskette drive are not mounted for the current blade server owner check for open file handles and sharing out If a firmware update is taking place on the blade server do not switch the media tray to another blade server Chapter 6 Symptom to FRU index 61 Table 2 Troubleshooting charts continued Device Suggested action Linux does not install from the Bla
153. s increasing the blower speed This LED turns off automatically when there is no longer an over temperature condition Information When this amber LED is lit a noncritical event has occurred that requires attention such as the wrong l O module inserted in a bay or power demands that exceed the capacity of power modules currently installed The event is recorded in the event log Check the LEDs on the BladeCenter unit and the blade servers to isolate the component After the situation is handled have the system administrator turn off the information LED Note The information LED will also light if the system error log is 75 full System error When this amber LED is lit it indicates that a system error has occurred such as a failed module or a system error in a blade server An LED on one of the components or on a blade server is also lit to further isolate the error For more information see Identifying problems using the Light Path Diagnostics feature on page 29 Setting up the BladeCenter unit This section briefly discusses considerations for the setup of your BladeCenter unit Blade bays must be occupied at all times To help ensure proper cooling performance and system reliability make sure that each of the blade bays on the front of the BladeCenter unit has a blade server expansion unit or filler blade installed Important When replacing a blade server or installing an expansion option do not operate the Blad
154. s on the BladeCenter switch modules are designed for point to point full duplex operation to a compatible LAN switch or router Configure a corresponding multi port link aggregation group or trunk in both the switch module and the attaching LAN switch prior to installing the cables The connection options are as follows in order of preference Multi port Link Aggregation Group or Trunk 1 Gbps 1000 Mbps per port Single uplink port 1 Gbps Multi port Link Aggregation Group or Trunk 100 Mbps per port 2 Connect the management module 10 100 Mbps Ethernet port to a separate Layer 2 network if possible for the best security If a separate network is not available you can attach the Ethernet ports of the management module and switch modules to the same Layer 2 network 3 Avoid network configurations that could lead to data loops if possible Loops will be created if you connect multiple ports from the same switch module to the same Layer 2 network device without first enabling link aggregation If you implement configurations that include data loops it is essential that you enable Spanning Tree Protocol on the I O module external ports 28 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Chapter 3 Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with your BladeCenter unit If you cannot locate and correct the
155. s thru modules One Ethernet module and one pass thru module 3 and 4 Network connections 3 and 4 from all One of the following combinations blade server I O expansion options on blade servers in the BladeCenter unit Two Ethernet switch modules Two Fibre Channel switch modules Two pass thru modules One pass thru module and one Ethernet switch module One pass thru module and one Fibre Channel switch module Important The modules used must support the network interface used on the I O expansion options You cannot combine Ethernet and Fibre Channel switch modules in bays 3 and 4 Notes 1 The enumeration of the Ethernet controllers in a blade server is operating system dependent You can verify the Ethernet controller designations a blade server uses through your operating system settings The routing of an Ethernet controller to a particular l O module bay depends on the type of blade server You can verify which Ethernet controller is routed to which l O module bay by using the following test a Install only one Ethernet switch module or pass thru module in I O module bay 1 b Make sure the ports on the switch module or pass thru module are enabled see the User s Guide or Command Line Interface Reference Guide tor your management module type for instructions c Enable only one of the Ethernet controllers on the blade server Note the designation the blade server
156. sMatched The problem occurs after installing the second microprocessor option or after replacing a failed microprocessor in a two way Blade server The processor with the lowest feature set and stepping level must be used as the Bootstrap Processor BSP This is Microprocessor 1 in location U66 Move the microprocessor in location U66 to location U70 and move the microprocessor in location U7O to location U66 60 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Table 2 Troubleshooting charts continued Device Suggested action CD ROM cannot be configured with a JS20 blade server but works with a HSxx blade server The customer interface card FRU number 59P6629 is not compatible with the JS20 blade server and must be replaced with the latest level FRU Note The customer interface card installed in the BladeCenter is listed as the media tray instead of the customer interface card on the Hardware VPD view of the management module web interface The FRU number is also printed on the customer interface card Replace the customer interface card with the latest level correct FRU number Some components do not report environmental status temperature voltage The green status dot for a component is not automatically a link to environmental information temperature and voltage for the component Only the management module and blade servers have environmental in
157. sent but powered off If the Wake on LAN WOL feature is disabled on a blade server and the blade server is turned off the switch module internal port link to that blade is down This is not an error but the graphic of the BladeCenter unit might show a blank panel instead of a blade server in that bay Note You can enable or disable the WOL feature on a blade server through the management module Web interface or through the IBM Director console Do not rely on the BladeCenter graphic in the Ethernet switch module firmware Web interface to determine the presence or absence of blade servers in the BladeCenter unit Ethernet switch module log reports elapsed time not time of day The timestamp on entries in the Ethernet switch module log uses elapsed time since last switch restart The timestamp on entries restarts from O each time the switch is restarted although the entries do remain in order of occurrence Ethernet disconnect notice will not appear when running Windows 2000 If an Ethernet cable is accidentally removed from the back of the BladeCenter unit the small red X disconnect notice that normally would appear to indicate that the cable was disconnected will not appear in the bottom right of the screen The disconnect notice does not appear because the blade server Ethernet controller connects to the Ethernet switch module through integrated circuitry inside the BladeCenter unit When troubleshooting Ethernet relat
158. spection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord Appendix B Related service information 89 Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground
159. ss the blade server documentation in PDF format You can run the IBM Documentation CD on any personal computer that meets the hardware and software requirements The IBM Documentation CD contains documentation for your blade server in Portable Document Format PDF and includes the IBM Documentation Browser to help you find information quickly Hardware and software requirements Use this information to determine the minimum hardware and software requirements for the blade server The IBM Documentation CD requires the following minimum hardware and software Microsoft Windows XP Windows 2000 or Red Hat Enterprise Linux 5 Server 100 MHz microprocessor 32 MB of RAM Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Using the Documentation Browser Use these instructions to start the Documentation Browser Use the Documentation Browser to browse the contents of the CD read brief descriptions of the documents and view documents using Adobe Acrobat Reader or xpdf The Documentation Browser automatically detects the regional settings in use in your system and displays the documents in the language for that region if available If a document is not available in the language for that region the English language version is displayed Use one of the following procedures to start the Documentation Browser f Autostart is enabled insert the CD into the CD drive The Documentation
160. ssword for remote connection Secure Socket Layer SSL security for Web interface access Secure Shell SSH for remote command line access and Lightweight Directory Access Protocol LDAP and role based security for user authentication and authorization Size 7 U Height 304 2 mm 12 in or 7 U Depth 711 2 mm 28 in Width 444 mm 17 5 in Weight Fully configured with modules and blade servers Approximately 102 kg 225 Ib Fully configured without modules and blade servers Approximately 38 6 kg 85 Ib Acoustical noise emissions Without acoustic attenuation module Sound power operating and idle 7 4 bels With acoustic attenuation module Sound power idle and operating 6 9 bels Environment Air temperature On Altitude O to 914 m 3000 ft 10 to 35 C 50 to 95 F Altitude 914 m to 2134 m 3000 ft to 7000 ft 10 to 32 C 50 to 89 6 F Off 40 to 60 C 40 to 140 F Humidity 8 to 80 Electrical input Sine wave input 50 60 Hz single phase required Input voltage Minimum 200 V ac Maximum 240 V ac Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 1365 Btu hour 400 watts Maximum configuration Varies depending on the type of power modules installed Four 2000 watt power modules 20 094 Btu hour 5889 watts Four 2320 watt pow
161. system Complete the following steps to remove the components 1 Remove the acoustic attenuation models if attached 2 Shut down the operating system on all blade servers 3 Turn off the blade servers then open the release lever on each blade server and slide it out of the bay approximately 1 inch 4 Disconnect power modules 2 3 and 4 one at a time To do this first remove the power cord then pull the release lever all the way down Slide the power module out of its bay approximately 1 inch 5 Disconnect the I O modules one at a time To do this remove all cables connected to the I O module then pull the release lever all the way down Slide the I O module out of the bay approximately 1 inch Note The minimum configuration is 8677 or 1881 unit media tray may be connected power module in bay 1 management module The BladeCenter unit can be checked with the management module Web interface at each stage as components are removed and will work in the minimal configuration If the minimal configuration does not work do the following 1 Recheck the management module network settings 2 Disconnect the media tray and slide it out of the bay approximately 1 inch Chapter 6 Symptom to FRU index 77 Nyo dA a O Note The front and rear panel LEDs will not function with the media tray removed Move the power module to bay 2 Remove and reconnect the power cord to the power module Replace the management m
162. t of the bay approximately 0 6 cm 0 25 inch 4 Pull the blade server out of the bay Spring loaded doors move down to cover the bay temporarily 5 Place either a filler blade or another blade server in the bay within two minutes The spring loaded doors will move out of the way as you insert the blade server or filler blade Chapter 4 Installing options 45 Completing the installation After you connect the cables to the modules and route the cables if necessary see the Rack Installation Instructions for information about routing the cables start the BladeCenter unit if it is not already started and verify that it is working properly as follows 1 Start the BladeCenter unit by connecting the power module power cords to a 220 volt power source a 220 volt power distribution unit PDU that is connected to a 220 volt ac power outlet or directly to a 220 volt ac power outlet 2 Make sure the LEDs on the modules indicate that they are operating properly Verify that The dc power LED and the ac power LED on each power module are lit and that the power module error LED 2320 watt power modules only on each power module is not lit The OK LED on each management module is lit The OK LED on each I O module is lit 3 Make sure the Power on LED on each blade server is lit either steady or blinking See BladeCenter unit power controls and indicators on page 11 for info
163. tative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or
164. ten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden Appendix B Related service information 113 114 Hinweis 4 A LJ 218 kg 32 kg 55 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 2 7 mp ae Hinweis 10 A ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Hinweis 20 A ACHTUNG Um Verletzungen zu vermeiden entfernen Sie vor dem Anheben der Einheit zur Verringerung des Gewichts alle Blades Hinweis 21 A A ACHTUNG Wenn das Blade an eine Stromquelle angeschlossen ist besteht die Gefahr eines Stromschlags Bringen Sie die Abdeckung der Blades immer
165. th the network your BladeCenter unit supports from one to four hot swap I O modales Tabled on page S liden fies the type of I O module you can install in each l O module bay Go to the IBM Support Web site at TEA see the list of supported I O modules Your BladeCenter unit supports a minimum of one hot swap Ethernet switch module or pass thru module in l O module bay 1 This I O module provides an internal connection to Ethernet Link 1 in all the blade servers in the BladeCenter unit up to 14 internal connections per I O module To provide an internal connection for Ethernet Link 2 in each blade server install an Ethernet switch module or pass thru module in l O module bay 2 The BladeCenter unit also supports two additional I O modules for a total of four I O modules The two additional I O modules support the network interface on the I O expansion option installed on one or more blade servers in the BladeCenter unit Note The BladeCenter unit supports either four Ethernet switch modules or two Ethernet switch modules and up to two fibre channel switch modules No more than two fibre channel switch modules can be connected to the BladeCenter unit If you install an I O expansion option on any blade server you must install a hot swap I O module of the same network interface or an optical pass thru module in O module bay 3 to obtain network connection 3 for the option to provide network connection 4 for the option install the same ty
166. the front of the media tray and set it aside 6 Set any jumpers or switches on the replacement drive to match the drive you just removed 7 Slide the replacement drive all the way into the bay on the media tray CD ROM drive Diskette drive Drive guide i Drive guide Wire spring Wire spring Retention hook Retention hook Drive guide ee Drive guide di zr er i de FA 8 Align the holes in the side of the drive with the hole in each drive guide 9 Push each end of the wire spring through the hole in the drive guide and into the hole in the drive then push the middle of the wire spring under the retention hook 10 Try to move the drive to make sure the wire spring is holding it in place If the drive slides forward remove the wire spring and repeat steps 7 through 10 11 If you replaced the diskette drive reconnect the cable at the rear of the drive Installing SuSE to a SCSI drive The SuSE Linux operating system sees the diskette drive as a SCSI device When you are trying to install SuSE to a SCSI hard disk drive in a blade server SCSI storage expansion unit and the blade server is the current owner of the media tray optical drive diskette drive and USB port the SCSI identification of the diskette dr
167. this index refer to the manual for that device 3 Blade modules I O management power and blowers must be replaced during service within two minutes The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the system The left hand column of the tables in this index lists error codes or messages and the right hand column lists one or more suggested actions or FRUs to replace Note In tables with more than two columns multiple columns are required to describe the error symptoms Take the action or replace the FRU suggested first in the list of the right hand column then try the server again to see if the problem has been corrected before taking further action Note Try reseating a suspected component or reconnecting a cable before replacing the component Error symptoms You can use the following information to find solutions to problems that have definite symptoms Attention If diagnostic error messages appear that are not listed in the following tables make sure that your BladeCenter unit has the latest level of firmware code installed If you have just added a new option and your system is not working complete the following procedure before using the troubleshooting charts 1 Remove the option that you just added 2 Run the diagnostic tests to determine if your syste
168. tivity LED 13 eject button 13 specifications 5 Dynamic Host Control Protocol 23 E eject button diskette drive 13 optical drive 13 Copyright IBM Corp 2011 electrical input 5 6 7 electronic emission Class A notice 133 environment _ 5 6 7 Ethernet controller configuring 24 Ethernet switch module 24 expansion enclosure problems 69 F FCC Class A notice 133 features BladeCenter unit 5 firmware updating 22 G getting help 85 H handling static sensitive devices 32 hardware problems 29 hardware service and support 86 heat output 5 6 7 help getting 85 YO module 34 configuring 24 IBM Support Line 86 information LED BladeCenter 17 information LED system LED panel 17 installing blade 41 inarack 31 module 37 options 31 L LED power module error 16 LEDs ac power 16 blower 15 dc power 16 diskette drive activity 13 error blower 15 system 17 front of server 17 front view 13 information system LED panel 17 137 LEDs continued location blade server 17 BladeCenter 17 optical drive activity 13 over temp 17 power on system LED panel 17 rear view 14 system error blade server 17 system LED panel 17 system LED panel 17 Light Path Diagnostics feature 29 Light Path Diagnostics table 71 M major components 8 management module 33 configuring 23 module blower 36 VO 34 installing 37 management 33 power 36 removing 38 switch 34 N notes important 132 notic
169. tl F to use the Acrobat search function or press Alt F to use the xpdf search function within the document Click Help for detailed information about using the Documentation Browser Related publications This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format PDF It contains information to help you solve the problem yourself or to provide helpful information to a service technician In addition to this Hardware Maintenance Manual and Troubleshooting Guide the following IBM BladeCenter Type 8677 Documentation is provided with the unit Safety Information This document contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information book BladeCenter Type 8677 Rack Installation Instructions This document contains instructions for installing the BladeCenter unit in a rack BladeCenter Management Module Installation Guide This document contains instructions for installing the management module in a BladeCenter unit and creating the initial configuration There is a unique Installation Guide for each management module type BladeCenter Management Module User s Guide This document provides general information about the management module for your BladeCenter unit including information about features how to configur
170. tl0 ES SMP HO LE Sclol GS wWAlotA Al Importante Todas las declaraciones de precauci n de esta IBM documentation empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraciin de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Appendix B Related service information 125 126 Declaraci n 1 A PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraciin de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructural
171. tp www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to operen click Find a Business Partner on the right side of the page For IBM support telephone numbers EA arica In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM Taiwan product service 86 g IBM E88 Bd EX PaaS St ei to AR ZH 7 3 0800 016 888 IBM Taiwan product service contact information IBM Taiwan Corporation 3F No 7 Song Ren Rd Taipei Taiwan Telephone 0800 016 888 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Appendix B Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that you are familiar with the computers functio
172. ts In addition to performing initial configuration on BladeCenter units you can use the built in IBM Director tasks in the wizard to modify the configuration and to set up more advanced features You can also create a reusable profile in the wizard for configuring or reconfiguring BladeCenter units The profile is a noninteractive script that can run as scheduled or as part of an Event Action Plan With this feature you can define policies to reconfigure a BladeCenter unit on demand responding to hardware failures or other IBM Director events Specifically you can use the BladeCenter Deployment wizard to perform the following tasks Perform all initial network configuration including configuring IP addresses for the management module and the I O module internal configuration ports Set up the initial security profile for the BladeCenter unit including user names passwords enablement or disablement of management services and so forth Optionally configure external switch module ports for multi port link aggregation trunking Starting the wizard Start the wizard from the IBM Director Management Console on the Director server 1 Select one or more BladeCenter units from the middle contents pane of the console window Note A lock icon beside a newly discovered BladeCenter unit indicates that the Director server cannot log into the management module for that BladeCenter unit which can mean that the management mod
173. tura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 A ATTENZIONE Quando si installano prodotti laser come ad esempio le unita DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pud determinare l esposizione a radiazioni laser pericolose All interno delle unita non vi sono parti su cui effettuare l assistenza tecnica Lutilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Appendix B Related service information 117 118 Avviso 4 A 18 kg 32 kg 55 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 A ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo
174. ual and Troubleshooting Guide System LED panel The following illustration shows the status LEDs on the system LED panels on the front and rear of the BladeCenter unit o Ti I C O Q J Location Pe Power on Over temperature System error Attention If the power on LED is off it does not mean there is no electrical current present in the BladeCenter unit The LED might be burned out To remove all electrical current from the BladeCenter unit you must unplug all power cords from all power modules Note You can turn off the location LED and the information LED through the Web interface or the IBM Director console Power on When this green LED is lit power is present in the BladeCenter unit When this LED is off the power subsystem the ac power or the LED has failed or the management module is not present or not functioning Location When this blue LED is lit or flashing it has been turned on by the system administrator to aid in visually locating the BladeCenter unit If a blade server requires attention the location LED on the blade server usually will also be lit After the BladeCenter unit has been located you can have the system administrator turn off the location LED Over temperature When this amber LED is lit the temperature in the BladeCenter unit exceeds the temperature limits or a blade server has reported an over temperature condition The BladeCenter unit might have already taken corrective action such a
175. ule bays on rear Four hot swap power module bays Two hot swap management module bays Four hot swap l O module bays Two hot swap blower bays Blade server bays on front 14 hot swap blade server bays Redundant cooling Two variable speed hot swap blowers Power modules Minimum Two 2000 watt or greater hot swap power modules Both power modules supply power to all modules and to blade server bays 1 through 6 Both power modules provide redundancy to each other Maximum Four Power modules 1 and 2 supply power to all modules and to blade server bays 1 through 6 Power modules 3 and 4 supply power to blade server bays 7 through 14 Power modules 1 and 2 provide redundancy to each other Power modules 3 and 4 provide redundancy to each other VO modules Minimum One Maximum Four Management module Minimum One hot swap advanced management module providing the following features System management functions for the BladeCenter unit Video port analog Two USB ports for keyboard and mouse Serial management connection 10 100 Mb Ethernet remote management connection Maximum Two hot swap advanced management modules one active one redundant Upgradeable microcode Management module firmware O module firmware some I O module types Blade server firmware Security features Login pa
176. ule has not been configured yet You might want to select that BladeCenter unit for initial configuration through the wizard 2 Perform either of the following actions Right click the selected BladeCenter units managed objects Drag the wizard task from the right most pane under BladeCenter in the task list to any of the selected BladeCenter units managed objects The wizard starts and guides you through the login and configuration tasks needed The following illustration shows the main window on the BladeCenter Deployment wizard Chapter 2 Configuring your BladeCenter unit 25 S BladeCenter Configuration Wizard zii x Welcome to the BladeCenter Deployment Wizard The wizard will create a profile which will configure the selected BladeCenters This profile can also be saved for configuring additional BladeCenters in the future You will need to supply Use this wizard to perform the initial configuration for your BladeCenter 1 Username password to login to all BladeCenters chassis This wizard will assist you in 2 A pool of static IP addresses for configuring the Management Modules A minimum of 2 setting up your initial network configuration static IP addresses is required to configure a single BladeCenter chassis but you may and security settings for all ofthe modules wantto configure a larger pool so that the profile may be used for future BladeCenters in the chassis It will also allow you to 3 A
177. ure fault System over abbient temperature 1 Ensure that the system is being properly cooled see reliability considerations on page 32 2 Replace l O module x Ensure that the system is being properly cooled see reliability considerations on page 32 Switch x temperature fault Ensure that the system is being properly cooled see reliability considerations on page 32 Blower error messages Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Message Action Blower x outside recommended speed Replace blower x Blower x failure Replace blower x Blower x fault Replace blower x 72 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide Power error messages Message Note See Chapter 7 Parts listing BladeCenter Type 8677 and 1881 on page 79 to determine which components should be replaced by a field service technician Action Power module 3 or 4 is required to power blades 7 to 14 Ensure power modules 3 and 4 are installed and connected to ac power Power supply x fault Replace power module x Power supply x 12V over voltage fault Replace power module x Power supply x 12V over current fault 1 2 An over current condition is typically caused by an external load f
178. using the I O module that is associated with that controller Install a pair of Ethernet switches in l O module bays 1 and 2 then configure them and your network infrastructure so that they can direct traffic to the same destinations You can also install a pass thru module that is connected to an external Ethernet switch in either or both of these l O module bays See the documentation that comes with your blade server and operating system for instructions Using IBM Director The IBM Director program is a system management product that comes with the BladeCenter unit Through the remote connection on the management module you can use the IBM Director software at the IBM Director console to configure the BladeCenter unit modify the configuration and set up more advanced features Notes 1 Some tasks such as software distribution require an in band connection from the Director server through a campus public LAN to an I O module port 2 To manage BladeCenter redundant management modules with the IBM Director software IBM Director version 4 1 01 or greater is required 24 BladeCenter E Type 8677 and 1881 Hardware Maintenance Manual and Troubleshooting Guide The IBM Director software includes the IBM BladeCenter Deployment Wizard About the wizard The BladeCenter Deployment Wizard is integrated into the IBM Director management software The wizard walks you through initial startup and configuration of one or more BladeCenter uni
179. w BladeCenter i Registering and profiling the BladeCenter products Chapter 2 Configuring your BladeCenter unit BladeCenter unit power requirement BladeCenter power configuration Firmware updates Configuring the BladeCenter unit i Configuring the management module Communicating with the IBM Director software Configuring I O modules Configuring blade servers Using IBM Director About the wizard Starting the wizard Using Remote Deployment Manager Version 4 1 Or r later BladeCenter networking guidelines Chapter 3 Diagnostics Diagnostic tools overview Identifying problems using the Light Path Diagnostics feature Chapter 4 Installing options i Installing the BladeCenter unit in a rack Installation guidelines System reliability considerations Handling static sensitive devices Installing and removing modules The BladeCenter modules Installing a module Removing a module Installing and removing the acoustic module option Installing the acoustic module option Vi Vi Viii Viii oo O1 O1 RPP Removing the acoustic module option Installing and removing blade servers Blade server expansion options Installing a blade server Removing a blade server Completing the installation Input output connectors Chapter 5 Service replaceable units Replacing a blower module Media tray Removing the media tray Removing the media tray cover Optical or diskette drive y Installing SuSE to
180. wser See the documentation that comes with the I O module for more information For the management module to communicate with the blade servers in the BladeCenter unit you will need to configure the IP addresses for the following internal and external ports The external Ethernet remote management port on the management module see the User s Guide or Command Line Interface Reference Guide for your management module type for instructions The initial management module autoconfiguration enables the network management station to connect to the management module to configure the port completely and to configure the rest of the BladeCenter unit The internal Ethernet port on the management module for communication with the I O modules see the User s Guide or Command Line Interface Reference Guide for your management module type for instructions The internal Ethernet management port on each 1 0 module for communication with the management module You configure this port by configuring the IP address for the I O module see the Users Guide or Command Line Interface Reference Guide for your management module type for instructions Note Pass thru modules have no internal Ethernet port To communicate with the blade servers for functions such as deploying an operating system or application program you also will need to configure at least one external in band port on an Ethernet switch module See the BladeCenter Management Modul

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