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IBM Laptop I 1700 User's Manual

1. Index System Unit FRU Number 1 LCD Bezel 14 1 TFT 05K5945 2 Microphone W Holder 05K5477 3 Cable For Spk Mic VR Board 05K2818 4 Speaker 14 1 02K4869 5 LCD Panel 14 1 TFT 05K9538 6 Hinge L R 14 1 05K5947 7 Hinge Cap L R 14 1 05K5948 8 LCD FPC 14 1 TFT 10L2112 9 LCD Inverter 14 1 TFT 10L1751 10 VR Board 14 1 10L1310 11 LCD Rear Cover 14 1 TFT 05K6208 12 LVDS Board 14 1 10L1208 13 LCD FPC Stopper Tape 05K5914 ThinkPad 390X i 1700 HMM 115 Index System Unit FRU Number LCD Misc Parts 05K5488 LCD latch L R Spring Brightness Contrast knob for 12 1 Brightness Contrast knob for 14 1 LCD bracket for 13 3 only LG IBM Logo Kit 05K6044 116 ThinkPad 390X i 1700 HMM Index System Unit FRU Number 1 LCD Bezel 15 0 TFT 2710491 2 LCD Panel 15 0 TFT 08K5828 3 Hinge Bracket L R 15 0 08K5831 4 LCD FPC 15 0 TFT 2710491 5 LCD Inverter 15 0 TFT 10L1432 6 LCD Rear Cover 15 0 TFT 08K5829 i Microphone W Holder 05K5477 8 LVDS Board Thine Chip 08K3421 LVDS Board NS Chip 08K3422 9 FPC Stopper Tape 05K5914 LCD Misc Parts 05K5488 LCD latch L R Spring Brightness Contrast knob for 12 1 Brightness Contrast knob for 14 1 LCD bracket for 13 3 only LG IBM Logo Kit 05K6044 ThinkPad 390X i 1700 HMM 117 Service Tools Descript
2. Symptom Error FRU Action in Sequence 0281 1 Load Setup Defaults in the BIOS Memory size Setup Utility found by 2 DIMM POST differed 3 System board from CMOS 02Bx 1 Check that the drive is defined with Diskette drive the proper diskette type in BIOS A error Setup Utility 2 Go to Diskette Drive Checkout on page 27 02D0 1 CPU card System cache error Cache disabled System board 40 ThinkPad 390X i 1700 HMM Error Messages Symptom Error FRU Action in Sequence Device 1 Load Setup Defaults in BIOS Setup Address Con Utility flict 2 Backup battery RTC System board Allocation 1 Load Setup Defaults in BIOS Setup Error for Utility device 2 Backup battery RTC 3 System board Failing Bits 1 DIMM nann 2 BIOS ROM 3 System board Invalid System 1 Load Setup Defaults in BIOS Setup Configuration Utility Data 2 BIOS ROM System board UO device IRQ 1 Load Setup Defaults in BIOS Setup conflict Utility 2 Backup battery RTC System board Operating 1 Enter BIOS Setup Utility and see if system not the hard disk drive and diskette drive found A are properly identified 2 Diskette drive 3 Hard disk drive 4 System board Critical battery Save your work then connect the AC low Adapter to the computer to recharge the battery ERROR EDO 1 DIMM RAM exist 2 System board system halt Non PC100 SDRAM exist system halt No Beep Symptoms
3. Size Quan Head amp Step tity Color Torque 1 M2 x 4L 1 Flat head 1 6 kgf cm silver 2 M2 x 18L 3 Pan head 1 6 kgf cm black Note Make sure you use the correct screw for replacement 2 Turn the notebook over Then remove the 4 screws from the base cover ThinkPad 390X i 1700 HMM 79 Size Quan Head A Step tity Color Torque 3 M2 5 x 18L Pan head 2 0 kgf cm 3 black Note Make sure you use the correct screw for replacement 3 Use a flat bladed screwdriver to remove the latch 4 Disconnect the cable from the main unit Now you can remove the upper cover from the base cover 80 ThinkPad 390X i 1700 HMM IMM Lower Heatsink Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 e CPU Board on page 76 LCD Pane on page 77 Upper Cover on page 79 To remove the IMM lower heatsink 1 Disconnect the fan cable from the connector 2 Remove the screw securing the IMM lower heatsink Lift the IMM lower heatsink up to remove H Size Quan Head A Step tity Color Torque 2 M2 x 10L 1 Pan head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 81 Fan Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e
4. Symptom Error FRU Action in Sequence No beep power on Ensure every connector is indicator on LCD connected tightly and cor blank no POST rectly e DIMM Reseat CPU card CPU card System board ThinkPad 390X i 1700 HMM 41 Symptom Error No beep power on indicator off LCD blank during POST FRU Action in Sequence e Battery AC Adapter DC DC 8 BATT board System board No beep power on indicator on LCD blank during POST Reseat DIMM CPU card System board No beep during POST but system runs correctly Speaker LCD Related Symptoms Symptom Error FRU Action in Sequence LCD backlight not 1 Reseat the LCD connector working 2 Check the LCD inverter ID LCD too dark 3 LCD FPC LCD brightness 4 LCD inverter cannot be adjusted 5 LCD E o 6 System board LCD screen unread 1 Reseat the LCD connector able 2 Check the LCD inverter ID Screen abnormal 3 LCD FPC Wrong color dis 4 LCD inverter ES 5 LCD 6 System board LCD has extra hori 1 Check the LCD inverter ID zontal or vertical lines 2 LCD FPC displayed 3 LCD inverter 4 LCD 5 System board Keyboard Related Symptoms Symptom Error FRU Action in Sequence Keyboard one or more keys doesn t work 1 Reseat the keyboard cable 2 Keyboard 3 System board Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remai
5. Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal elec trical shock 14 ThinkPad 390X i 1700 HMM e Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hard ware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground conti nuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe condi tions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling Electrostatic Discharge Sensitive Devices Any computer part containing transistors or integrated cir cuits I
6. FRU Action in Sequence e System board Error Code 206 16 to 206 290 Error Code Test s Message 206 16 FD Sector pattern test failed 206 27 FD Read failure not able to detect disk size 206 198 FD Not able to detect disk size parameters 206 262 FD Read write or verify failure 206 290 FD Seek failed FRU Action in Sequence Reseat diskette drive cable Diskette drive e System board ThinkPad 390X i 1700 HMM 55 Error Code 215 1 to 215 254 Error Code Test s Message 215 1 CDROM No drive or MSCDEX driver detected 215 196 CDROM Too many errors 215 254 CDROM Sector read failed FRU Action in Sequence e Reseat CD ROM cable CD ROM drive e System board Error Code 217 14 to 217 262 Error Code Test s Message 217 14 HD Controller data loop 217 32 HD Inquiry data change between reads 217 195 HD User abort 217 198 HD No drive parameters readable Testing parameters out of range 217 250 HD POST BIST 217 260 HD Read verify 217 262 HD Seek error FRU Action in Sequence e Reload BIOS default setting Hard disk connector Hard disk drive Error Code 301 250 to 301 266 Error Code Test s Message 301 250 KBD Interrupt 301 254 KBD POST 301 258 KBD Stuck keys 301 266 KBD Interface FRU Action in Sequence e Reseat keyboard connector e Keyboard e System board 56 ThinkPad 3
7. 94 ThinkPad 390X i 1700 HMM VR Board 14 1 Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 e LCD Bezel 14 1 on page 93 e Speaker 14 1 on page 94 To remove the VR board 1 Disconnect the power cable from the VR board panel ThinkPad 390X i 1700 HMM 95 Microphone 14 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 14 1 on page 93 e Speaker 14 1 on page 94 e VR Board 14 1 on page 95 To remove the microphone 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel 96 ThinkPad 390X i 1700 HMM LCD Panel 14 1 Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 e LCD Bezel 14 1 on page 93 e Speaker 14 1 on page 94 VR Board 14 1 on page 95 e Microphone 14 1 on page 96 Remove the screw covers and screws Size Quan Head A Step tity Color Torque M2 x 4L 2 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 97 LCD Inverter 14 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 14 1 on page 93 e Spea
8. Base Cover 15 0 08K5839 Base Cover for M T2624 08K5879 Base Cover for M T2627 08K6352 19 1 1 0 Door 10L1934 20 Battery Li lon 02K6520 108 ThinkPad 390X i 1700 HMM Index Description FRU Number Battery NiMH Panasonic 02K6521 20 1 Battery Slider Cover 05K5942 21 32MB DIMM SDRAM PC 100 08K3408 64MB DIMM SDRAM PC 100 08K3409 22 DIMM Door 05K5484 23 RTC 11J8591 24 PCI Modem Card 10L1296 Ethernet Card 10L1437 25 Modem Door 08K5836 26 Combo CD ROM FDD 05K9248 27 Diskette Drive 27L3529 28 CD ROM Toshiba 05K9191 CD ROM LG 05K9249 DVD Module 08K9163 29 Combo Bay Bracket 05K6155 30 Combo Bay FPC Kit 05K2819 31 Speaker 15 0 08K5835 AC Adapter AC Adapter 3P Sanken 02K6555 AC Adapter 2P Sanken 02K6554 AC Adapter 2P Delta 02K6548 AC Adapter 3P Delta 02K6550 Keyboard KBD US English 02K4705 KBD Canadian French 02K4706 KBD German 02K4707 KBD UK English 02K4708 KBD French 02K4709 KBD Dutch 02K4710 KBD Swedish Finnish 02K4711 KBD Norwegian 02K4712 KBD Danish 02K4713 KBD Italian 02K4714 KBD European Spanish 02K4715 KBD Belgian 02K4716 KBD Swiss 02K4717 KBD Portuguese 02K4718 KBD Greek 02K4719 KBD Hebrew 02K4720 ThinkPad 390X i 1700 HMM 109 Index Description FRU Number KBD Turkish 02K4721 KB
9. In suspend mode the following occurs The LCD is powered off The hard disk drive is powered off The CPU stops Events that cause the computer to enter suspend mode e Suspend mode requested by the Fn key Fn F4 e The Lid is closed BIOS Setup The specified time has elapsed e Battery low occurs and hibernation conditions are insufficient Note When battery is low the battery status indi cator blinks orange The computer is ejected from the ThinkPad Port Replicator with Advanced Etherjet Feature BIOS Setup The UltraBay FX Combobay switch is pressed Notes 1 In the IBM BIOS Setup Utility the computer can be Set to suspend when lid is closed 2 In the IBM BIOS Setup Utility the computer can be Set to suspend when docked The following events cause the computer to resume opera tion from suspend mode The Lid is opened The real time clock alarm is signaled e The ring indicator RI is signaled by the internal modem or a PC Card device The Fn key is pressed Wake on LAN occurs e Power switch is pressed ThinkPad 390X i 1700 HMM 35 The computer also exits suspend mode when timer condi tions are satisfied for entering hibernation mode Hibernation Mode For Windows NT or OS 2 user A Windows NT or OS 2 user cannot create a hibernation file in a Windows NT or OS 2 system that uses the NTFS HPFS format system If you want to use hibernation mode you should reinstall Win
10. 2 88MB 2 88 on the eject button The following table provides compatibility information for 3 5 inch diskettes and 3 5 inch diskette drives Diskette 1 44MB 2 88MB Capacity Drive Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write The following table provides identification information for 5 25 inch diskette drives Diskette Identifying Drive Mark 5 25 Inch 360KB External Asterisk on bezel 5 25 Inch 1 2MB Internal 1 2 on the eject button The following table provides compatibility information for 5 25 inch diskettes and 5 25 inch diskette drives Diskette 360KB 1 2MB Capacity Drive Drive 360KB Read Write Read Write 1 2MB Not Compatible Read Write Note A 360KB diskette written to or formatted on a 1 2MB drive can be read reliably only on a 1 2MB drive 4 ThinkPad 390X i 1700 HMM Safety Notices Multi lingual Translations In this manual safety notices appear in English with a page number reference to the appropriate multi lingual translated safety notice found in this section The following safety notices are provided in English French German Italian and Spanish languages r Safety Notice 1 Before the computer is powered on after FRU replace ment make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer an
11. Ce disk drive diskette drive or data is being read from the CD ROM drive Do not enter hibernation mode or power off the computer when this indi cator is on 4 Numeric lock Green The numeric keypad on AY the keyboard is enabled You enable or disable the keypad by pressing and holding the Shift key and pressing the NumLk key For details see the User s Refer ence 24 ThinkPad 390X i 1700 HMM Symbol Color Meaning 5 Caps lock Green Caps Lock mode is enabled All alphabetic As characters A Z are entered in capital letters without the Shift key being pressed You enable or disable the Caps Lock mode by pressing the Caps Lock key 6 Scroll lock Green Scroll Lock mode is enabled The Arrow keys can be used as screen scroll function keys The cursor cannot be moved with the Arrow keys Not all application programs support this function You enable or disable Scroll Lock mode by pressing the ScrLk key 7 Power on Green The computer is opera tional This indicator is always on when the computer is on and not in suspend mode ThinkPad 390X i 1700 HMM 25 Checkout Guide Use the following procedure as a guide for computer prob lems Besides the checkout tests described in this section there are other items you can test for using the PC Doctor DOS diagnostics program See PC Doctor DOS System Diagnostics on page 48 for details Note The diag
12. Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas al sustituir la bater a La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma ThinkPad 390X i 1700 HMM 7 m Safety Notice 4 The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery La pile de sauvegarde contient du lithium Elle pr sente des risques d incendie d explosion ou de br lures graves Ne la rechargez pas ne retirez pas son connecteur polaris et ne la d montez pas Ne l exposez pas a une temperature sup rieure a 100 C ne la faites pas br ler et n en exposez pas le contenu a l eau Mettez la pile au rebut conform ment a la r glementation en vigueur Une pile inappropri e risque de prendre feu ou d exploser Die Systembatterie ist eine Lithiumbatterie Sie kann sich entz nden explodieren oder schwere Verbrennungen hervorrufen Batterien dieses Typs d rfen nicht aufgeladen zerlegt ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht
13. and that does not correct the problem reinstall the original FRU before you continue Some computers have both a processor board and a System board If you are instructed to replace either the processor board or the system board and the first board that you replaced does not correct the problem reinstall the original board then replace the other processor or system board e f an adapter or device consists of more than one FRU an error code may be caused by any of the FRUs Before replacing the adapter or device remove the FRUs one by one to see if the symp toms change Replace only the FRU that changed the symptoms m Attention A customized setup configuration other than default settings may exist on the computer you are servicing Running Automatic Configuration may alter those set tings Note the current configuration settings using the View Configuration option and verify that the set tings are in place when service is complete 2 ThinkPad 390X i 1700 HMM Hard Disk Drive Replacement Strategy Always try to run a low level format before replacing a hard disk drive Attention The drive startup sequence in the computer you are servicing might have been changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be over written if you select an incorrect drive How to Use Error Messages Use the error codes displaye
14. are hammering drilling soldering cutting wire attaching springs using Solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective ThinkPad 390X i 1700 HMM e Reinstall all covers correctly before returning the machine to the customer Electrical Safety Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live elec trical currents Many customers have near their equip ment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an elec trical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units e Before you start to work on the machine unplug the power cord lf you cannot unplug it ask the customer to power off t
15. d viter tout risque de choc lectrique ne retirez pas le cache en plastique prot geant la partie inf rieure de la carte d alimentation Aus Sicherheitsgr nden die Kunststoffabdeckung die den unteren Teil der Spannungswandlerplatine umgibt nicht entfernen Per evitare scosse elettriche non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore Para evitar descargas no quite la cubierta de pl stico que rodea la parte baja de la tarjeta invertida Safety Notice 7 Though main batteries have low voltage a shorted or grounded battery can produce enough current to burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise la masse d une batterie peut produire suffisamment de courant pour br ler des mat riaux combustibles ou causer des br lures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben k nnen sie doch bei KurzschluB oder Erdung genug Strom abgeben um brennbare Materialien zu entz nden oder Verletzungen bei Personen hervorzurufen Sebbene le batterie di alimentazione siano a basso voltaggio una batteria in corto circuito o a massa pu fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione Aunque las bater as principales tienen un voltaje bajo una bater a cortocircuitada o con contacto a tierra puede pro
16. into sections as follows m Important The introduction section provides general information guidelines and safety information required to service computers The product specific section includes service refer ence and product specific parts information This manual is intended for trained servicers who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to trouble shoot problems effectively Before servicing an IBM ThinkPad product be sure to review the safety infor mation under Safety Notices Multi lingual Translations on page 5 and Safety Information on page 12 ThinkPad 390X i 1700 HMM 1 Introduction Important Service Information m Important Diskette fixes are customer installable Advise customers to contact the PC Company HelpCenter at 800 772 2227 if they need assistance in obtaining or installing any diskette fixes Customers in Canada should call IBM HelpPC at 800 565 3344 for assistance or down load information The Canadian BBS phone numbers are Montreal 514 938 3022 Toronto 905 316 4255 Vancouver 604 664 6464 Winnipeg 204 934 2735 FRU Replacement Strategy Before Replacing Parts Ensure that all diskette fixes are installed prior to replacing any FRUS listed in this manual Use the following strategy to prevent unnecessary FRU replacement and service expense If you are instructed to replace a FRU
17. name and part number Machine type model number and serial number Customer s name and address ThinkPad 390X i 1700 HMM 19 Before checking problems with the computer determine whether or not the damage applies to the warranty by referring to the following Note for Warranty During the warranty period the cus tomer may be responsible for repair costs if the computer damage was caused by misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate that the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or from being dropped e Scratched cosmetic parts e Cracked or broken plastic parts broken latches broken pins or broken connectors caused by exces sive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Damage caused by foreign material in the FDD Diskette drive damage caused by the diskette drive cover being pressed or by the insertion of a diskette with multiple labels Damaged or bent diskette eject button CD ROM drive damage caused by excessive force shock or from being dropped Fuses blown by attachment of a nonsupported dev
18. nector If the keyboard cable connection is correct run the Key board Test 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details 2 Select Interactive Tests 3 Select Keyboard 4 Follow the instructions in the message window If the test detects a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Replace the keyboard 2 Replace the system board The following auxiliary input devices are supported for this computer Numeric keypad Mouse PS 2 compatible External keyboard with keyboard mouse cable If any of these devices do not work reseat the cable con nector and repeat the failing operation If the problem does not reoccur replace the device and then the system board ThinkPad 390X i 1700 HMM 29 Memory Checkout DIMM are available for increasing memory capacity Slot 1 MB Slot 2 MB Total Memory MB 32 0 32 0 32 32 32 32 64 64 0 64 0 64 64 64 32 96 32 64 96 64 64 128 128 0 128 0 128 128 128 32 160 32 128 160 128 64 192 64 128 192 128 128 256 Memory errors might stop system operation show error messages on the screen or hang the system Use the following procedure to isolate memory problems 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details 2 Selec
19. oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren La batteria di supporto e una batteria al litio e puo incendiarsi esplodere o procurare gravi ustioni Evitare di ricaricarla smontarne il connettore polarizzato smontarla riscaldarla ad una temperatura superiore ai 100 gradi centigradi incendiarla o gettarla in acqua Smaltirla secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa La bateria de repuesto es una bateria de litio y puede provocar incendios explosiones o quemaduras graves No la recargue ni quite el conector polarizado ni la desmonte ni caliente por encima de los 100 C 212 F ni la incinere ni exponga el contenido de sus celdas al agua Des chela tal como dispone la normativa local 8 ThinkPad 390X i 1700 HMM r Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes Seek medical care if any symptoms from the fluid are present after washing Si le pan
20. 0 HMM 47 Running the Diagnostics PC Doctor DOS is used to perform diagnostics on the ThinkPad 390X i Series 1700 PC Doctor DOS System Diagnostics Note Some test items require tools as shown below e Diskette Drive Erasable 2HD diskette e Parallel Tri Connector Wrap plug P N 72X8546 e Serial Tri Connector Wrap plug P N 72X8546 e PCMCIA PC test card P N 35G4703 USB USB Parallel Test cable P N 05K2580 e CD ROM Any data and audio CDs e ThinkPad 390X i Series 1700 PC Doctor DOS Diskettes 1 and 2 available from the website e ThinkPad 390X i Series 1700 CE Utility Diskette available from the website To run PC Doctor DOS 1 Shutdown the computer 2 Insert the PC Doctor DOS diskette into the diskette drive 3 Turn on the computer 4 Select the correct model name e Option 1 TP 390X without audio e Option 2 TP 390X with audio and press Enter 5 Follow the message on the screen The PC Doctor DOS diagnostics program screen appears 48 ThinkPad 390X i 1700 HMM To use PC Doctor DOS 1 Press the left and right arrow keys to move around the main menu Press Enter to enable the highlighted option The main options are Diagnostics Interactive Tests Hardware Info e Utility Quit 2 Press the up and down arrow keys to move in a Selected menu Press Enter to enable the highlighted option Note You can press F1 for help The Diagnostics and Interactive Tests menus con
21. 0X i 1700 HMM Combo Bay To remove the Combo Bay press and hold the lock to release then slide out the Combo Bay module to remove ThinkPad 390X i 1700 HMM 63 Diskette Drive To remove the Diskette Drive 1 Remove the four screws securing the Diskette Drive as shown 2 Disconnect the Diskette Drive cable from the con nector Note Lift both sides of the connector 3 Slide out the Diskette Drive to remove qo V Size Quan Head amp Step tity Color Torque 1 M2 5 x 3 5L Flat head 1 6 kgf cm 3 black Note Make sure you use the correct screw for replacement 64 ThinkPad 390X i 1700 HMM CD ROM To remove the CD ROM 1 Remove the four screws securing the CD ROM 2 Carefully slide out the CD ROM to remove Note Watch out for the sharp edges on the CD ROM Us Size Quan Head A Step tity Color Torque 1 M2 5x 4L 4 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 65 Combo Bay FPC To remove the Combo Bay FPC 1 Remove the two screws securing the Combo Bay FPC 2 Carefully disconnect the Combo Bay FPC from the connector u Size Quan Head amp Step tity Color Torque 1 M2 5x 3 5L Flat head 1 6 kgf cm 2 black Note Make sure you use the correct screw for replacement 66 ThinkPad 390X i 1700 HMM Hard Disk Adapter
22. 1 Carefully disconnect the speaker cable from the con 2 Remove the five screws securing the speaker 3 Gently lift the speaker away from the display panel Size Quan Head amp Step tity Color Torque 2 M2 x 4L 5 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 101 VR Board 12 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 12 1 on page 100 e Speaker 12 1 on page 101 To remove the VR board 1 Disconnect the power cable from the VR board 2 Carefully remove the VR board from the display panel Size Quan Head A Step tity Color Torque 2 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement 102 ThinkPad 390X i 1700 HMM LCD Inverter 12 1 Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 e LCD Bezel 12 1 on page 100 e Speaker 12 1 on page 101 VR Board 12 1 on page 102 Note See Setting the LCD Panel ID on page 46 To remove the LCD inverter 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel ThinkPad 390X i 1700 HMM 103 Microphone 12 1 Battery on page 61 Hard Di
23. 90X i 1700 HMM Error Code 304 1 to 304 199 Error Code Test s Message 304 1 BATTERY No battery installed No battery detected 304 199 BATTERY General battery failure FRU Action in Sequence e Battery pack DC DC 8 BATT board e System board Error Code 415 1 to 415 250 Error Code Test s Message 415 1 MODEM PnP ISA modem detected but not enabled PCI modem detected but not enabled Modem not detected 415 250 COM Modem Modem ATZ No dialtone detected FRU Action in Sequence Reseat Modem card Modem card e System board ThinkPad 390X i 1700 HMM 57 FRU Removals and Replacements This section contains information about removals and replacements Do not damage any parts Only certified and trained personnel should service the computer e The arrows in this section show the direction of move ment to remove a FRU or to turn a screw to release the FRU The arrows are marked in numeric order in square callout to show the correct sequence of removal When other FRUs must be removed before the failing FRU is removed they are listed at the top of the page To replace a FRU reverse the removal procedure and follow any notes that pertain to replacement When replacing a FRU use the correct screw size as shown in the procedures r Safety Notice 1 Translation on page 5 Before the computer is powered on after FRU replace men
24. Before using this information and the product it supports be sure to read the general information under Read This First on page 19 First Edition November 1999 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPO RATION PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimers or express or implied warranties in certain transactions there fore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improve ments or changes in the products or the programs described in this publication at any time It is possible that this publication may contain references to or information about IBM products machines and pro grams programming or services that are not announced in your country Such references or information must not be construed to mean that IBM intends to announce such IBM products programming or services in your country Requests for technical information about IBM products should be made to your IBM Authorized Dealer o
25. Combo Bay To remove the second hard disk drive from the hard disk drive adapter 1 Remove the two screws of the Combo Bay adapter Size Quan Head A Step tity Color Torque 1 M3 x 5L 2 Pan head 1 6 kgf cm black Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 67 Modem Card e Battery on page 61 Note Never remove or attach the card before removing the Battery To remove the modem card 1 Use a flat bladed screwdriver to remove the screw on the modem door 2 Carefully release the latches on both sides of the modem card 3 Gently pull out the cable from the connector to remove the modem card Size Quan Head A Step tity Color Torque 1 M2 5 x 5L 1 Flat head 2 0kgf cm black cover Note The screws do not separate from the modem board 68 ThinkPad 390X i 1700 HMM Backup Battery RTC Battery on page 61 e Modem Card on page 68 r Safety Notice 4 Translation on page 8 The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose the battery as required by local ordi nances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of t
26. Cs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people ThinkPad 390X i 1700 HMM 15 e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated
27. D Arabic 02K4722 KBD Russian 02K4723 KBD Slovakian 02K4724 KBD Slovenian 02K4725 KBD Hungarian 02K4726 KBD Czech 02K4727 KBD Japanese 02K4728 KBD Traditional Chinese 02K4729 KBD Korean 02K4730 KBD LA Spanish 02K4731 Miscellaneous Misc Name Plate Label Pack 05K5921 Rubber Kit 05K6176 FPC Stopper Tape 05K5914 Mylar Pack 05K5982 Screw Pack 05K5489 Screw M2 4 Wafer NI Screw M2 3E Stainless BT e Screw M2 18 Pan B ZN e Screw M2 5 28 PAN B ZN Screw Mach PAN NYLOK M2 0 10 NI e Screw Flat M3 5L PAN NI e Screw Wafer NYLO M2 5 6L B ZN e Screw Wafer NYLO M2 5 3 5L B ZN e Screw Mach PAN NY M2 5 12L B ZN Foot L amp R 05K5504 Others Power cord Japan 2 PIN 13H5273 Power cord Argentina Australia 76H3514 Papua New Guinea New Zealand Paraguay Uruguay 110 ThinkPad 390X i 1700 HMM Index Description FRU Number Power cord Bahamas Barbados Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies U S A Venezuela 76H3516 Power cord Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia 76H3518 Power co
28. Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 e CPU Board on page 76 LCD Pane on page 77 Upper Cover on page 79 IMM Lower Heatsink on page 81 Remove the screw securing the fan Lift the fan up to remove Size Quan Head A Step tity Color Torque 1 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement 82 ThinkPad 390X i 1700 HMM Speakers Note This section is only for 15 0 inch LCD models Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 ThinkPad 390X i 1700 HMM 83 Size Quan Head A Step tity Color Torque 1 M2 5 x 6L 4 Flat head 2 0 kgf cm black Note Make sure you use the correct screw for replacement 84 ThinkPad 390X i 1700 HMM Power Latch IR Board and DC DC BATT Board Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 CPU Board on page 76 LCD Panel on page 77 Upper Cover on page 79 IMM Lower Heatsink on page 81 Fan on page 82 To remove these boards and latch 1 Remove the power latch 2 Remove the IR board 3 Remove th
29. LCD should be replaced if the number of missing discolored or lighted dots in any background is e SVGA 12 1 5 or more bright dots 5 or more dark dots or a total of 9 or more bright and dark dots e XGA 15 1 14 1 8 or more bright dots 8 or more dark dots or a total of 9 or more bright and dark dots Replacing the System Board When you replace the system board restore the system unit serial number using the RFID Utility and reassign the UUID using the Flash UUID Utility in the ThinkPad 390X i Series 1700 CE Utility Diskette See Writing the RFID Data on page 47 and Flash UUID on page 47 respectively Note Do not power off the computer while restoring the RFID Screw Notices Loose screws can cause a reliability problem The IBM ThinkPad computer addresses this problem with nylon coated screws Tighten screws as follows Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part 90 degrees more Li 7 Cross section Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the plastic part ThinkPad 390X i 1700 HMM 59 180 degrees more A LLL E Cross section Torque driver If you have a torque driver refer to the Torque column with each step Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have
30. M 53 Error Code 175 199 Error Code Test s Message 175 199 FAN Fan test failed FRU Action in Sequence e Fan e System board Error Code 175 250 to 185 262 FRU Action in Sequence e System board Error Code Test s Message 175 250 LM75 Interrupt condition Max1617 detected 185 1 RFID Asset ID not supported ALERTPACK SMBUS not detected if not required AlertPack not supported AlertPack not detected if not required 185 2 ALERTPACK Transmission timeout 185 5 ALERTPACK Invalid revision 185 9 RFID SMBUS not detected if ALERTPACK required AlertPack not detected if required 185 16 ALERTPACK Pattern test 185 262 RFID Problem reading ALERTPACK EEPROM Bad header checksum Bad area checksum Problem detecting antenna No antenna detected 54 ThinkPad 390X i 1700 HMM Error Code 201 1 to 201 198 Error Code Test s Message 201 1 DIMM No SMBus detected iFailNoSmbus 1 No DIMMs detected iFailNoDimms 1 201 13 DIMM EEPROM write protect failed iFailEpWr 1 201 25 DIMM Bad EEPROM checksum 201 198 DIMM No SMBus detected iFailNoSmbus 0 FRU Action in Sequence e DIMM e System board Error Code 202 1 to 202 18 Error Code Test s Message 202 1 CACHE CPU not in correct mode for test 202 3 CACHE NMI detected during cache test 202 18 CACHE Cache failed random pattern test
31. User abort 25 198 IDE No drive parameters readable Testing parameters out of range 25 250 IDE POST BIST 25 260 IDE Read verify 25 262 IDE Seek error 71 1 SB PNPISA sound card detected but not enabled PCI sound card detected but not enabled Sound card not detected 71 11 SB DSP data loopback failed 71 40 SB IRQ test failed 71 41 SB DMA test failed FRU Action in Sequence e System board 52 ThinkPad 390X i 1700 HMM Error Code 75 1 Error Code Test s Message 75 1 AC AC Charger not sup CHARGER ported FRU Action in Sequence DC DC 8 BATT board e System board Error Code 89 250 to 89 294 Error Code Test s Message 89 250 CPU Math coprocessor 89 266 CPU Registers MMX 89 278 CPU Arithmetics 89 282 CPU Logical ops 89 286 CPU String ops 89 294 CPU Exceptions FRU Action in Sequence e Reload BIOS default setting e CPU card e System board Error Code 170 1 to 175 198 Error Code Test s Message 170 1 LM80 LM81 Chip not detected iFailNoLm80 1 170 27 LM80 LM81 All interrupts masked 170 198 LM80 LM81 Chip not detected iFailNoLm80 0 170 250 LM80 LM81 Interrupt condition detected 175 1 LM75 Chip not detected Max1617 iFailNoLm80 1 FAN Fan test not supported No fan detected 175 198 LM75 Chip not detected Max1617 iFailNoLm80 0 FRU Action in Sequence e System board ThinkPad 390X i 1700 HM
32. a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly Important Notice This computer uses special nylon coated screws with the following characteristics They maintain tight connections e They do not easily come loose even with shock or vibration They need additional force to tighten e They should be used only once Do the following when you service this machine Have a screw kit 05K5489 available Always use new screws if you are instructed Useatorque screwdriver if you have one 60 ThinkPad 390X i 1700 HMM Battery To remove the Battery press the latch to release then pull out the Battery Reverse the steps described above when installing a new battery pack ThinkPad 390X i 1700 HMM 61 Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Incorrect handling can cause damage and permanent loss of data on the drive Before removing the drive have the user make a backup copy of all the information on the drive if pos sible Never remove the drive while the system is operating or is in suspend mode To remove the hard disk drive f Use a coin to unscrew the hard disk drive screw Note The screw cannot be removed from the cover Gently pull out the cover of the hard disk drive module remove 62 ThinkPad 39
33. ansfer IrDA 1 1 Internal modem 56Kbps depends on the model PCI 22 ThinkPad 390X i 1700 HMM Feature Description PC Card One Type III or two Type II PCMCIA CardBus ZV port support AC Adapter 56 Watt type Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions The Fn key works independently of the operating system The operating system obtains the status through the system management interface to control the system Fn Result F2 Fuel Gauge display on and off F3 Standby mode F4 Suspend mode F7 Switch between the LCD the external monitor and both the LCD and external monitor F8 Expand shrink screen F11 Switch power mode F12 Hibernation mode ThinkPad 390X i 1700 HMM 23 Status Indicators The system status LED indicators show the current com puter status The following shows the location of each indi cator symbol and the meaning of each indicator Co Q Symbol Color Meaning 1 Battery status Green Enough battery power H remains for operation Blinking The battery pack needs orange to be charged Orange The battery pack is being charged 2 Suspend Green The computer is in mode suspend mode d Blinking The computer is entering green suspend mode Drive in use Orange Data is being read from or written to the hard
34. atsink Fates sum uae CAE op es ee AS ee Speakers ia eats Soe RA Power Latch IR Board and DC DC amp BATT Board System Board Combo Bay Interposer Board LCD Bezel 15 0 lll ls LCD Inverter 180m lll ls Microphone 15 0 ccs LCD Panel pm ECD Bezel A Ir aun owe zumo Aes Speaker 14 1 VR Board 14 1 Microphone 14 1 lll rss LCD Panel 14 14 LCD Inverter 14 4 2 lll ls LGD FPG 41 RR Pat LGD Bezel t2 1 x toes Speaker12 1 now 22 ca suo oh VR Board 12 41 s gx v LCD Inverter 12 1 Microphone 12 14 C LCD Panel 12 1 LGD FPGd21 a 8 hee amp ba ed Switch Location System Unit Parts Listing LCD Unit Parts Listing 12 1 LCD Parts Listing 14 1 LCD Parts Listing 15 0 LCD Parts Listing Service Tools iv ThinkPad 390X i 1700 HMM Notices EE E x aes Ae a 119 Trademarks 119 Contents V vi ThinkPad 390X i 1700 HMM ThinkPad 390X i Series 1700 Hardware Maintenance Manual About This Manual This manual contains service and reference information for the IBM ThinkPad 390X i Series 1700 products Use this manual along with the advanced diagnostics tests to trou bleshoot problems effectively The manual is divided
35. ce The system will not 1 Keyboard if control is from wake up from the keyboard hibernation mode 2 Hard disk drive 3 System board The system will not 1 Lid switch enter suspend mode 2 System board after closing the LCD Battery fuel gauge 1 Remove Battery and let it does not go higher cool for 2 hours than 90 2 Refresh battery continue using battery in BIOS Setup mode until power off then charge battery 3 Battery 4 DC DC amp Charger board 5 System board System configuration 1 Load Setup Defaults and does not match the reboot the system installed devices 2 Reseat the Combobay System hangs 1 Reseat Hard Disk Combobay intermittently 2 Fan 3 System board Peripheral Device Related Symptom Symptom Error FRU Action in Sequence External display does System board not work correctly USB does not work System board correctly Print problems Run printer self test Printer driver Printer cable System board Serial or parallel port Device driver device problems Device cable e Device System board Note If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 45 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electronic discharge or software errors FRU replaceme
36. d lis tening for rattling sounds Metallic parts or metal flakes can cause electrical shorts Avant de remettre l ordinateur sous tension apr s remplacement d une unit en client le v rifiez que tous les ressorts vis et autres pi ces sont bien en place et bien fix es Pour ce faire secouez l unit et assurez vous qu aucun bruit suspect ne se produit Des pi ces m talliques ou des copeaux de m tal pourraient causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muB sichergestellt werden daB keine Schrauben Federn oder andere Kleinteile fehlen oder im Gehause vergessen wurden Der Computer muB gesch ttelt und auf Klapperger usche gepr 4ft werden Metallteile oder splitter k nnen Kurzschl sse erzeugen Prima di accendere l elaboratore dopo che stata effettuata la sostituzione di una FRU accertarsi che tutte le viti le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all interno dell elaboratore Verificare ci scuotendo l elaboratore e prestando attenzione ad eventuali rumori eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi Antes de encender el sistema despues de sustituir una FRU compruebe que todos los tornillos muelles y dem s piezas peque as se encuentran en su sitio y no se encuentran sueltas dentro del sistema Compru belo agitando el sistema y escuchando los posibles ruidos que p
37. d on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code The cause of the first error code can result in false error codes being dis played If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error messages are displayed on the screen as three four five or eight digits The error messages that can be displayed as shorter POST messages are high lighted in this index Some digits will represent different information for SCSI errors versus non SCSl errors The following example shows which digits display the shorter POST error messages and also defines the SCSI information in an eight digit error message Shorter POST Messages 0 0 0 0 0 0 0 0 Reserved Size SCSI Slot Number SCSI Logical Unit Number SCSI ID SCSI Device Code All SCSI devices are set to a different SCSI ID Duplicate SCSI ID settings can generate a false error message Use the SCSI ID to determine whether the error message is coming from an internal or an external device ThinkPad 390X i 1700 HMM 3 Drive and Diskette Compatibility Matrix The following table provides identification information for 3 5 inch drives Diskette Identifying Drive Mark 3 5 Inch 1 44MB 1 44 on the eject button 3 5 Inch
38. dows NT with a FAT format system Also if boot manager is installed the computer cannot enter hibernation mode Note Before using hibernation mode you need a hibernation file In hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off Notes 1 In the ThinkPad Configuration program the computer can be set to suspend when docked 2 The computer cannot enter hibernation mode when it is attached to the ThinkPad Port Replicator with Advanced Etherjet Feature Events that cause the computer to enter hibernation mode e Hibernation mode requested by function key Fn F12 Timer conditions are satisfied in suspend mode when hibernate by timer is enabled e A critically low battery condition occurs The power switch is pressed BIOS Setup The compute exits hibernation mode and resumes opera tion when the power on switch is pressed When power is turned on the hibernation file in the boot record on the hard disk drive is read and the system status is restored from the hard disk drive The following events cause the computer to resume opera tion from hibernation mode The power switch is pressed The real time clock alarm is signaled Wake on LAN occurs 36 ThinkPad 390X i 1700 HMM How to Create the Hibernation Function Do as follows Start the ThinkPad Configuration program Click on the Power Manageme
39. ducir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal 10 ThinkPad 390X i 1700 HMM m Safety Notice 8 Before removing any FRU power off the computer unplug all power cords from electrical outlets remove the battery pack then disconnect any interconnecting cables Avant de retirer une unit remplatable en client le mettez le syst me hors tension d branchez tous les cordons d alimentation des socles de prise de courant retirez la batterie et d connectez tous les cordons d interface Die Stromzufuhr muB abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de quitar una FRU apague el sistema desenchufe todos los cables de las tomas de corriente el ctrica quite la bater a y a continuaci n desconecte cualquier cable de conexi n entre dispositivos ThinkPad 390X i 1700 HMM 11 Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer General Safety Follow these rules to ensure general safety 12 Observe good housekeeping in the area of the machines during a
40. e screw securing the DC DC 8 BATT board using the 1 8 alignment tool and disconnect the DC DC amp BATT board from the base cover Size Quan Head A Step tity Color Torque 3 M2 5 x 6L 1 Flat head 2 0 kgf cm black Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 85 System Board Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 e CPU Board on page 76 LCD Panel on page 77 Upper Cover on page 79 e IMM Lower Heatsink on page 81 Fan on page 82 e Speakers on page 83 Note Only for 15 0 inch LCD models e Power Latch IR Board and DC DC amp BATT Board on page 85 Note See Replacing the System Board on page 59 before proceeding Remove the two screws from the system board and gently remove the system board from the base cover Size Quan Head A Step tity Color Torque 1 M2 5 x 6L 2 Flat head 2 0 kgf cm black 2 M2 5 x 6L 1 Flat head 2 0 kgf cm black Note Make sure you use the correct screw for replacement 86 ThinkPad 390X i 1700 HMM Combo Bay Interposer Board Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 CPU Board o
41. en Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren Alcune batterie di riserva contengono una piccola quantit di nichel e cadmio Non smontarle ricaricarle gettarle nel fuoco o nell acqua n cortocircuitarle Smaltirle secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali Quando si sostituisce la batteria dell RTC real time clock o la batteria di supporto utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa Algunas bater as de reserva contienen una peque a cantidad de n quel y cadmio No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma 6 ThinkPad 390X i 1700 HMM r Safety Notice 3 The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the battery pack as required by local ordinances or regulations Use only the battery in the appropriate parts listing when replacing the batter
42. ette Drive Replace the Combobay Interposer card Replace the system board St Zorte mE ThinkPad 390X i 1700 HMM 27 CD ROM Checkout Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM disc does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details 2 Select Interactive Tests Select CD ROM DVD Test 4 Follow the instructions in the message window If an error occurs reseat the connector on the system board If the error still remains Reseat the Combobay Reseat the CD ROM Replace the CD ROM Replace the Combobay Interposer card E Replace the system board Fan Checkout To check the Fan do the following 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details Select Diagnostics Select Other Devices Select Fan Follow the instructions in the message window Or Ze 90 Je 28 ThinkPad 390X i 1700 HMM Keyboard and Auxiliary Input Device Checkout Note Remove the external keyboard if the internal key board is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the con
43. ez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites Werden Steuer und Einstellelemente anders als hier festgesetzt verwendet kann gefahrliche Laserstrahlung auftreten Az itt el rt elj r sokt l be llit sokt l s vez rl sekt l elt rni a l zersug rz s vesz lye miatt kock zatos L utilizzo di controlli regolazioni o l esecuzione di pro cedure diverse da quelle specificate possono provocare l esposizione a VUcnonb30BaHue 37ieMeHrOB Hacrpoltku N BbiriO IHeHMe NPOLEAYP VHbIX HEM yKa3aHo 3HECb MOKET MPUBECTH K ONACHOMY paanaunoHHoMy oOnyyeHnio Pou itie kontr l prav alebo in ch vykonan od in ch v robcov ako je v tomto pecifikovan mohlo by ma za n sledok nebezpe enstvo vystavenia sa vy iarovaniu El uso de controles o ajustes o la ejecuci n de procedimientos distintos de los aqu especificados ThinkPad 390X i 1700 HMM 17 puede provocar la exposici n a radiaciones peligrosas Opening the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive Do not open Some CD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following DANGER Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Radiac o por raio laser ao abrir Nao olhe fixo no feixe de luz n
44. gainst system overheating By setting the system and processor thermal thresholds the system can turn on the cooling Fan or shut down automatically when the temperature reaches the defined threshold parameters System experiencing frequent auto sensor shutdown may need to reset the thermal sensor threshold and execute the Fan test to ensure the normal operation of the cooling Fan refer to Fan Checkout on page 28 Follow the steps below to set the thermal threshold 1 Boot from the Utility Program Diskette 2 Select Thermal Sensor Utility from PC DOS 7 0 Startup menu then press F4 46 ThinkPad 390X i 1700 HMM Writing the RFID Data The EEPROM on the system board contains the system unit serial number and the system board serial number When you replace the system board restore the system unit serial number using the RFID Utility in the ThinkPad CE Utility Diskette The serial number label is attached to the computer This utility allows you to add S N data to the EEPROM option 1 read S N data from the EEPROM option 2 delete S N data from the EEPROM option 3 Follow the instructions on the screen Flash UUID The EEPROM on the system board contains the Universal Unique ID UUID that is for Microsoft or Internet use When you replace the system board using the Flash UUID Utility in the ThinkPad CE Utility Diskette The UUID utility will automatically assign the UUID via Windows ThinkPad 390X i 170
45. ge 61 Hard Disk Drive on page 62 e Keyboard on page 70 Size Quan Head A Step tity Color Torque 1 M2 5 x 18L Pan head 2 0 kgf cm 3 black 2 M2 x 18L 3 Pan head 2 0 kgf cm black 3 M2 x 4L 4 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 73 PCMCIA Slots Battery on page 61 Hard Disk Drive on page 62 e Keyboard on page 70 Upper Heatsink on page 73 To remove the PCMCIA slots 1 Remove the three screws securing the PCMCIA slot board Size Quan Head amp Step tity Color Torque 1 M2 x 18L 2 Pan head 2 0 kgf cm black 2 M2 x 14L 2 Flat head 2 0 kgf cm silver Note Make sure you use the correct screw for replacement 2 Use a flat bladed screwdriver to disconnect the PCMCIA card from the connector 3 Carefully remove the PCMCIA card 74 ThinkPad 390X i 1700 HMM CAUTION When reassembling this section of the machine the upper heatsink must be reassembled first before the PCMCIA slots ThinkPad 390X i 1700 HMM 75 CPU Board Battery on page 61 Hard Disk Drive on page 62 e Keyboard on page 70 Use the special tool to remove the CPU board Note The CPU tool is for depot use only To install the CPU board Note When you replace the CPU board press only on the places indicated in the figu
46. he battery Use your thumb first to pull out the backup battery RTC St pex ThinkPad 390X i 1700 HMM 69 Battery on page 61 Keyboard Hard Disk Drive on page 62 To remove the keyboard 1 Use a 1 8 alignment tool to release the latches to lift the middle cover away MN KX NOS 4 2 Remove the two screws securing the keyboard E o 2 3 o o ole AS El Be 9 x Kik ol 2 roj i o c S a a e x Bla n gt o D 2 n a Note Make sure you use the correct screw for replacement 3 Carefully lift the keyboard up to expose the keyboard connector Note Be careful of the keyboard cable as it is fragile 70 ThinkPad 390X i 1700 HMM 4 Use a flat bladed screwdriver to release the cable from the connector 5 Remove the keyboard from the lower case ThinkPad 390X i 1700 HMM 71 LED Board Battery on page 61 Hard Disk Drive on page 62 e Keyboard on page 70 To remove the LED board 1 Remove the screw securing the LED board then dis connect the LED cable from the connector 2 Lift the LED board Size Quan Head amp Step tity Color Torque 2 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement 72 ThinkPad 390X i 1700 HMM Upper Heatsink Battery on pa
47. he wall box that supplies power to the machine and to lock the wall box in the off position e H you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Attention There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accesso ries for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames ThinkPad 390X i 1700 HMM 13 Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regu larly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your wor
48. hers may indicate a problem with a device such as the way it has been config ured Following the list are explanations of the messages and remedies for reported problems If the system fails after you make changes in the Setup menus reset the computer enter Setup and install Setup defaults or correct the error Symptom Error FRU Action in Sequence 0200 1 Reseat hard disk drive Failure Fixed 2 Load Setup Defaults in BIOS Setup Disk Utility 3 Hard disk drive 4 System board 021x Go to Keyboard and Auxiliary Input Keyboard error Device Checkout on page 29 023x 1 DIMM Memory error 2 BIOS ROM 3 System board 0250 System battery error Replace backup battery RTC and run BIOS Setup Utility to reconfigure the system time then reboot the system 0251 System CMOS checksum bad 1 Backup battery RTC 2 Run BIOS Setup Utility to recon figure the system then reboot the System timer error Default system configuration used 0260 1 Backup battery RTC 2 Run BIOS Setup Utility to recon figure the system then reboot the system 3 System board 0270 1 Backtup battery RTC Real time 2 Run BIOS Setup Utility to recon clock error figure the system then reboot the system 3 System board 0271 1 Run BIOS Setup Utility and verify Check date date and time and time 2 Backup battery RTC setting 3 System board ThinkPad 390X i 1700 HMM 39
49. ice e Forgotten computer password making the computer unusable The following symptoms might indicate damage caused by by nonwarranted activities Missing parts might be a symptom of unauthorized service or modification HDD spindles can become noisy from being sub jected to excessive force or from being dropped How to Disable the Password There are three passwords used at a typical customer site the Setup password the HDD password and the Power On password e Power On password 1 Power off the computer 2 Remove the battery pack and AC Adapter 20 ThinkPad 390X i 1700 HMM 3 Remove the backup battery RTC for 20 minutes or use a screwdriver to touch the backup battery RTC for 1 second Put back the backup battery RTC Power on the computer and wait until POST ends 6 Verify that the password prompt does not appear e Supervisor and HDD passwords The Supervisor password and Hard Disk password Hard Disk1 and Hard Disk2 are security features that are used to protect the system and the hard disk drive data from unauthorized access No overriding capability is provided so it cannot be replaced if they are forgotten If the customer forgets the Supervisor password the system board must be replaced If the customer forgets the Hard Disk password the hard disk drive must be replaced Service Web site When the latest maintenance diskette and system program service diskette are available they are posted
50. ice procedures before replacing any FRUs Use new nylon coated screws when you replace FRUs Be extremely careful during write operations such as copying saving or formatting Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered If you select an incorrect drive data or programs might be overwritten Replace FRUs only for the correct model When you replace a FRU make sure the model of the machine and FRU part number are correct by refer ring to the FRU parts list A FRU should not be replaced because of a single unreproducible failure Single failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recur ring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a non defective FRU What to Do First The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU 1 So bh Name and phone number of servicer Date of service Date when part failed Date of purchase Failure symptoms error codes appearing on the display and beep symptoms Procedure index and page number in which the failing FRU was detected Failing FRU
51. ion FRU No Qty Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 Screwdriver Kit 95F3598 USB Parallel Test Cable 05K2580 CPU removal tool 08K5880 5 5mm socket 73G5354 5 0mm socket 73G1466 ESD Kit wrist strap and mat 73G5518 ESD Wrist Strap 6405959 ESD Mat 93F2649 Note The CPU tool is for depot use only 118 ThinkPad 390X i 1700 HMM Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any refer ence to an IBM product program or service is not intended to state or imply that only IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evalu ation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications cov ering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks The following terms are trademarks or service marks of IBM Corp
52. k area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e If an electrical accident occurs Use caution do not become a victim your self Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in identi fying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Con sider these conditions and the safety hazards they present
53. k the TrackPoint If this does not correct the TrackPoint problem continue with the following After you use the TrackPoint the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the TrackPoint pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops ina short period of time If a click button problem or pointing stick problem occurs do the following 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details 2 Select Interactive Tests Select Mouse 4 Follow the instructions in the message window If either the pointing stick or the click button does not work do the following actions one a time to correct the problem Do not replace a non defective FRU 1 Reseat the keyboard cables 2 Replace the keyboard 3 Replace the system board 34 ThinkPad 390X i 1700 HMM Power Management Features Three power management modes are available in the com puter system to reduce power consumption and to prolong battery life Standby Mode In standby mode the following occurs The LCD backlight turns off The audio amplifier turns off Fn F3 Events that cause the computer to enter standby mode e Standby mode requested by the Fn key Fn F3 The computer exits standby and resumes operation when any key is pressed Suspend Mode
54. ker 14 1 on page 94 e VR Board 14 1 on page 95 e Microphone 14 1 on page 96 LCD Panel 14 1 on page 97 Note See Setting the LCD Panel ID on page 46 To remove the LCD inverter 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel ES D 98 ThinkPad 390X i 1700 HMM LCD FPC 14 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 Keyboard on page 70 LCD Bezel 14 1 on page 93 Speaker 14 1 on page 94 VR Board 14 1 on page 95 Microphone 14 1 on page 96 LCD Panel 14 1 on page 97 Disconnect the LCD FPC cable from the LCD Note The LCD FPC cable has a double sided adhesive tape attached on its back side Two current black tapes LCD FPC Stopper Tape must be applied to this cable ThinkPad 390X i 1700 HMM 99 pii Bezel 12 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 Size Quan Head 8 Step tity Color Torque 2 M2 5 x 6L 3 Flat head 2 0 kgf cm black Note Make sure you use the correct screw for replacement 100 ThinkPad 390X i 1700 HMM Speaker 12 1 Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 12 1 on page 100 To remove the speaker
55. kout TrackPoint Checkout Power Management Features Symptom to FRU Index Numeric Error Codes Error Messages No Beep Symptoms LCD Related Symptoms Keyboard Related Symptoms Indicator Related Symptoms Power Related Symptoms PC Card PCMCIA Related Symptoms Speaker Related Symptoms Power Management Related Symptoms Peripheral Device Related Symptom Intermittent Problems Undetermined Problems CE Utility Program Diskette 2 2 Setting the LCD Panel ID 2 2 Setting the Thermal Sensor Contents Writing the RFID Data Flash UUID s uw ee a AS Running the Diagnostics PC Doctor DOS System Diagnostics FRU Removals and Replacements FRU Service Procedures Battery i eak uer c tn Mele EE Hard Disk Drive Combo Bay gt e pen A Diskette Drive n CDROM EGG da a i Bebe EY os Combo Bay FPC Hard Disk Adapter Combo Bay Modem Card Backup Battery RTC Keyboard less EED Board s 2 42 da A A Upper Heatsink PCMCIA Slots GRU Boards iu A9 V d xe LA VS LCD Panel exo xov Rom E AE Upper Gover v vue ces ue mmo ERR IMM Lower He
56. n page 76 LCD Panel on page 77 Upper Cover on page 79 IMM Lower Heatsink on page 81 Fan on page 82 Power Latch IR Board and DC DC 8 BATT Board on page 85 System Board on page 86 Disconnect the Combo Bay Interposer Board from the system board ThinkPad 390X i 1700 HMM 87 LCD Bezel 15 0 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 Size Quan Head 8 Step tity Color Torque 1 M2 5 x 6L 3 Flat head 2 0 kgf cm black Note Make sure you use the correct screw for replacement 88 ThinkPad 390X i 1700 HMM LCD Inverter 15 0 Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 e LCD Bezel 15 0 on page 88 Note See Setting the LCD Panel ID on page 46 Size Quan Head A Step tity Color Torque 1 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 89 Microphone 15 0 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 15 0 on page 88 e LCD Inverter 15 0 on page 89 90 ThinkPad 390X i 1700 HMM LCD Panel 15 0 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 Keyboa
57. nd after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other Service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are ser vicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Attention Metal objects are good electrical conduc tors Wear safety glasses when you
58. neau d affichage a cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide rincez les abondamment pendant au moins quinze minutes Consultez un m decin si des sympt mes persistent apr s le lavage Die Leuchtstoffr hre im LCD Bildschirm enth lt Quecksilber Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Der LCD Bildschirm besteht aus Glas und kann zerbrechen wenn er unsachgem B behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesp lt und bei Beschwerden anschlieBend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti poi consultare un medico se i sintomi dovessero permanere Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos lave inmediatamente las reas afectadas con agua durante 15 minutos como m nimo Obtenga atenci n medica si se presenta alg n s ntoma del fluido despues de lavarse ThinkPad 390X i 1700 HMM 9 m Safety Notice 6 To avoid shock do not remove the plastic cover that surrounds the lower portion of the inverter card Afin
59. nostic tests are intended to test only IBM products Non IBM products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as pos sible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation Note To run the diagnostics refer to Running the Diagnostics on page 48 3 Use the following table with the verified symptom to determine which page to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power on indicator does not go on or stay on Power System Checkout on page 32 then use table in Power Related Symptoms on page 43 POST does not complete No beeps or error codes messages are indi cated POST beeps but no error codes are displayed Symptom to FRU Index on page 38 then use table in No Beep Symptoms on page 41 Symptom to FRU Index on page 38 POST detected an error and displayed numeric error codes Symptom to FRU Index on page 38 then use table in Numeric Error Codes on page 39 The diagnostic test detected an error and displayed a FRU code Running the Diagnostics on page 48 Other symptoms such as LCD display
60. ns off or on but system runs cor rectly 1 Reseat the LED board 2 LED board 3 System board 42 ThinkPad 390X i 1700 HMM Power Related Symptoms Symptom Error FRU Action in Sequence Power shuts down 1 Battery during operation 2 AC Adapter 3 DC DC 8 Charger board 4 System board The system will not 1 Battery power on 2 AC Adapter 3 DC DC 8 Charger board 4 System board The system will not power off Battery can t be charged 1 Press and hold the power switch for more than 4 seconds 2 DC DC amp Charger board 3 System board Battery DC DC amp Charger board Combobay board System board PC Card PCMCIA Related Symptoms Symptom Error FRU Action in Sequence System cannot detect 1 PC Card PCMCIA slots the PC Card assembly PCMCIA 2 System board Speaker Related Symptoms Symptom Error FRU Action in Sequence Speakers make noise or no sound comes from system 1 Speaker 2 System board In DOS or Windows multimedia programs no sound comes from the computer 1 Speaker 2 System board Power Management Related Symptoms Symptom Error FRU Action in Sequence The system will not enter hibernation mode 1 Check if hibernation file is created 2 Keyboard if control is from the keyboard 3 Hard disk drive 4 System board ThinkPad 390X i 1700 HMM 43 Symptom Error FRU Action in Sequen
61. nt icon Click on the Hibernation Options tab Click on Enable Hibernation Click on OK Note If you change the memory size you need to recreate the hibernation file or partition For partition based hibernation use the hibernation utility to delete the partition first before creating a new one ThinkPad 390X i 1700 HMM 37 Symptom to FRU Index The Symptom to FRU Index lists the symptoms and errors and the possible causes The most likely cause is listed first Note Perform the FRU replacement or actions in the sequence shown in the FRU Action columns lf a FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also be used to help you decide the next possible FRUs to be replaced when servicing a computer Numeric error codes show the errors detected in POST or system operation runtime In the following error codes X can be any number If no codes are available use narra tive symptoms If the symptom is not listed go to Undetermined Problems on page 45 Note For IBM devices not supported by diagnostic codes in this ThinkPad computer see the manual for that device 38 ThinkPad 390X i 1700 HMM Numeric Error Codes The following is a list of the message that the BIOS can display Most of them occur during POST Some of them display information about a hardware device e g the amount of memory installed Ot
62. nt should be considered only when a recurring problem exists 44 ThinkPad 390X i 1700 HMM When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times If no error is detected do not replace any FRUs If any error is detected replace the FRU shown by the FRU code Rerun the test to verify that no more errors exist Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate nondefective FRUs Verify that the power supply being used at the time of the failure is operating correctly See Power System Checkout on page 32 1 2 Power off the computer Visually check them for damage If any problems are found replace the FRU Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the ThinkPad Port Replicator with Advanced Etherjet Feature c Printer mouse and other external devices d Battery e Hard disk drive f DIMM g CD ROM and Diskette Drive in the Combobay UltraBay FX h PC Cards PCMCIA Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until
63. o Register failed 5 199 Video Could not initialize mode 13H for register test 11 2 COM Timeout sending 11 13 COM LCR MCR fail 11 14 COM Internal loopback 11 15 COM External loopback 11 40 COM No interrupt detected 11 197 COM No FIFO part can t run FIFO test IR mode enabled can t run serial test No external loopback adapter if prompt times out 11 198 COM Aborted 11 286 COM Baudrate register 11 290 COM DLAB 14 15 LPT External loopback fail 14 40 LPT No interrupt 14 196 LPT Test aborted too many failures 14 197 LPT No loopback prompt timed out 14 250 LPT Data register 15 1 USB Not detected 15 36 USB Register failed FRU Action in Sequence e System board ThinkPad 390X i 1700 HMM 51 Error Code 18 1 to 18 27 Error Code Test s Message 18 1 PCMCIA No PCMCIA detected 18 5 PCMCIA Incorrect PCMCIA version 18 9 PCMCIA Incorrect number of sockets 18 24 PCMCIA Index register failed 18 27 PCMCIA Socket configuration read error FRU Action in Sequence PCMCIA holder e System board Error Code 20 1 to 71 41 Error Code Test s Message 20 1 PCI No PCI detected 20 5 PCI Incorrect PCI BIOS version 20 27 PCI Problem reading PCI con figuration 20 196 PCI Too many PCI errors 25 14 IDE Controller data loop 25 32 IDE Inquiry data change between reads 25 195 IDE
64. o olhe diretamente por meio de instrumentos ticos e evite exposic o direta com o feixe de luz HER SABOR INTO EZLECREEER MANE JF DRAN P Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instru ments optiques ou de vous exposer au rayon Laserstrahlung bei ge ffnetem Ger t Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyit skor l zersug r Ne n zzen bele se szabad szemmel se optikai eszk z kkel Ker 4lje a sug rnyal bbal val rintkez st Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici e evitare l esposizione diretta al fascio OrkpbiBas 6eperwrecb nasepHoro usnyyeHua He cmoTpuTe Ha nyy He pasrnagbiBalite ero C MOMOLIBIO ONTNYECKNX MHCTPYMEHTOB a TAKKE us6eraute Mpamoro BO3Ae cTBuA NazepHoro nysa Ked je laserov jednotka otvoren Vyhnite sa priamemu poh adu a nehladte priamo s optick mi n strojmi do l ta a vyhnite sa priamemu vystaveniu l ov Radiaci n l ser al abrir No mire fijamente ni examine con instrumental ptico el haz de luz Evite la exposici n directa al haz 18 ThinkPad 390X i 1700 HMM Read This First Before you go to the checkout guide be sure to read this section Important Notes Only certified trained personnel should service the computer Read the entire FRU serv
65. on Maintenance diskette http www pc ibm com partner infotips System program service diskette http www pc ibm com thinkpad ThinkPad 390X i 1700 HMM 21 Product Overview The following shows an overview of the system features of the ThinkPad 390X i Series 1700 computer Feature Description Processor e Intel Mobile Pentium III processor 500 MHz L2 cache Intel Mobile Pentium III processor 450 MHz L2 cache Intel Mobile Pentium II processor 400 MHz L2 cache Intel Mobile Celeron processor 400 MHz L2 cache Bus architecture PCI Bus Memory 2 DIMM slots no memory on the system board 32 MB 64 MB 128 MB or 256 MB DIMM card max 512 MB Video Audio e 12 1 inch 64K colors 800x600 pixel TFT color LCD e 14 1 inch 64K colors 1024x768 pixel TFT color LCD e 15 0 inch 64K colors 1024x768 pixel TFT color LCD e 16 bit audio Internal stereo speakers Internal microphone e Wavetable MIDI Diskette drive 1 44MB 3 mode 3 5 inch Hard disk drive e 4 8 GB 2 5 inch IDE e 6 4 GB 2 5 inch IDE e 10 0 GB 2 5 inch IDE e 12 0 GB 2 5 inch IDE CD ROM drive 5 25 inch 24X speed E IDE DVD ROM drive option 5 25 inch 4X speed E IDE UO ports External monitor Headphone line out Line in e Microphone in e Mouse keyboard e Parallel Serial USB e RJ45 or RJ11 e TV out S video Infrared tr
66. or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the AC plug on AC operated computers Grounding Requirements Electrical grounding of the computer is required for oper ator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician 16 ThinkPad 390X i 1700 HMM Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD ROM drive CD ROM drives are also sold separately as options The CD ROM drive is a laser product The CD ROM drive is certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products Elsewhere the drive is certified to conform to the require ments of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser pro ducts When a CD ROM drive is installed note the following A CAUTION Use of controls or adjustments or performance of pro cedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposic o a radiac o NAAA ET E ATA Ma FSU BR Pour viter tout risque d exposition au rayon laser respect
67. oration in the United States and other countries IBM PS 2 ThinkPad TrackPoint TrackPoint IV The following terms are trademarks or service marks of other companies as follows Intel Intel Corporation Mylar EL Du Pont de Nemours and Company PCMCIA Personal Computer Memory Card Interface Association Pentium Intel Corporation Celeron Intel Corporation ThinkPad 390X i 1700 HMM 119
68. problems Symptom to FRU Index on page 38 Symptoms cannot be recre ated intermittent problems Use the customer reported symptoms and go to Symptom to FRU Index on page 38 26 ThinkPad 390X i 1700 HMM Audio Checkout Do as follows 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details 2 Select Interactive Tests Select Internal Speaker If no sound is played replace the speaker or the system board 4 Select Stereo Speaker If no music is played replace the speaker or the system board Diskette Drive Checkout Do the following to isolate the problem to a controller drive or diskette A scratch write enabled non defective high density 2HD diskette is required CAUTION Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or can cause the drive to fail Do the following to select the test device See Running the Diagnostics on page 48 for details 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details Select Diagnostics Select Diskette Drives 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reseat the connector on the system board If the error still remains Reseat the Combobay Reseat the Diskette Drive Replace the Disk
69. r your IBM Marketing Representative O Copyright International Business Machines Corpo ration 1999 All rights reserved Note to US Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents ThinkPad 390X i Series 1700 Hardware Maintenance Manual Introduction 2 2 om ro A mio A Important Service Information How to Use Error Messages How to Read POST Error Messages Drive and Diskette Compatibility Matrix Safety Notices Multi lingual Translations Safety Information General Safety Electrical Safety 2 Safety Inspection Guide Handling Electrostatic Discharge Sensitive Devices Grounding Requirements Laser Compliance Statement Read This First What to Do First How to Disable the Password Service Website Product Overview 2 4 Fn Key Combinations Status Indicators Checkout Guide Audio Checkout Diskette Drive Checkout CD ROM Checkout Fan Checkout Keyboard and Auxiliary Input Device Checkout Memory Checkout Modem Board Checkout Power System Chec
70. rd on page 70 LCD Bezel 15 0 on page 88 LCD Inverter 15 0 on page 89 Microphone 15 0 on page 90 Size Quan Head A Step tity Color Torque M2 5 x 4L 4 Flat head 2 0 kgf cm black Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 91 Step Size Quan tity M2 x 4L 6 Head A Color Flat head silver Torque 1 6 kgf cm Note Make sure you use the correct screw for replacement 92 ThinkPad 390X i 1700 HMM LCD Bezel 14 1 Battery on page 61 Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 Size Quan Head amp Step tity Color Torque 2 M2 5 x eL 3 Pan head 2 0 kgf cm black Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 93 Speaker 14 1 e Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 14 1 on page 93 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector 2 Remove the five screws securing the speaker 3 Gently lift the speaker away from the display panel Size Quan Head amp Step tity Color Torque 2 M2 x 4L 5 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement
71. rd Denmark 76H3520 Power cord Bangladesh Pakistan South Africa Sri Lanka 76H3522 Power cord Thailand 76H4866 Power cord Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom 76H3524 Power cord Switzerland Power cord Israel Power cord 76H3528 76H3532 76H3530 Chile Italy Power cord Japan 13H5273 ThinkPad 390X i 1700 HMM 111 LCD Unit Parts Listing 112 ThinkPad 390X i 1700 HMM 12 1 LCD Parts Listing Index System Unit FRU Number 1 LCD Bezel 12 1 TFT 05K5469 2 Microphone W Holder 05K5477 3 Cable For Spk Mic VR Board 05K2818 4 Speaker 12 1 13 3 05K5467 5 VR Board 12 1 13 3 30L2576 6 LCD Inverter 12 1 TFT 10L1645 T LCD Panel 12 1 TFT 08K5844 8 LCD FPC 12 1 TFT 27L0493 9 LCD Rear Cover 12 1 TFT 08K5845 10 Hinge Cap L R 12 1 13 3 05K5466 11 Hinge L R 12 1 13 3 05K5465 LCD Misc Parts 05K5488 LCD latch L R Spring Brightness Contrast knob for 12 1 Brightness Contrast knob for 14 1 LCD bracket for 13 3 only ThinkPad 390X i 1700 HMM 113 Index System Unit FRU Number LG IBM Logo Kit 05K6044 114 ThinkPad 390X i 1700 HMM 14 1 LCD Parts Listing
72. re Press both sides at the same time Do not press only one side or any other part of the board Y 76 ThinkPad 390X i 1700 HMM LCD Panel Battery on page 61 Hard Disk Drive on page 62 Keyboard on page 70 To remove the LCD Panel 1 Remove the two screws securing the LCD FPC cable 2 Remove the LCD FPC cable Then Disconnect the LCD FPC cable from the lower case 12 1 e Disconnect the LCD FPC cable and LVDS board 15 0 and 14 1 3 Turn the notebook over then remove four screws securing the LCD Panel as shown 4 Pull out the LCD Panel Size Quan Head amp Step tity Color Torque 2 M2 5 x 10L Pan head 12 1 L 1 6 1 black kgf cm M2 x 4L 1 Flat head 12 1 R silver 1 6kgf cm ThinkPad 390X i 1700 HMM 77 Size Quan Head A Step tity Color Torque 2 M2 5 x 18L Pan head 15 1 and 1 black 14 1 M2 x 10L 1 Pan head L 1 6 kgf cm silver R 1 6 kgf cm 3 M2 5 x 6L 4 Flat head 4 0 kgf cm black Note Make sure you use the correct screw for replacement 78 ThinkPad 390X i 1700 HMM Upper Cover Battery on page 61 e Hard Disk Drive on page 62 e Combo Bay on page 63 e Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 LCD Panel on page 77 To remove the upper case 1 Remove the screws from the upper cover ma
73. rovocar an Las piezas met licas pueden causar cortocircuitos el ctricos ThinkPad 390X i 1700 HMM 5 r Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium Do not disassemble it recharge it throw it into fire or water or short circuit it Dispose of the battery as required by local ordinances or regu lations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery Certaines batteries de secours contiennent du nickel et du cadmium Ne les d montez pas ne les rechargez pas ne les exposez ni au feu ni l eau Ne les mettez pas en court circuit Pour les mettre au rebut conformez vous a la r glementation en vigueur Lorsque vous remplacez la pile de sauvegarde ou celle de l horloge temps r el veillez n utiliser que les mod les cit s dans la liste de pieces d tach es ad quate Une batterie ou une pile inappropri e risque de prendre feu ou d exploser Die Bereitschaftsbatterie die sich unter dem Diskettenlaufwerk befindet kann geringe Mengen Nickel und Cadmium enthalten Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen fr Sonderm ll beacht
74. ry on page 33 Checking the AC Adapter You are here because the computer fails only when the AC Adapter is used e If the power problem occurs only when the ThinkPad Port Replicator with Advanced Etherjet Feature e f the power on indicator does not turn on check the power cord of the AC Adapter for correct continuity and installation e If the operational charge does not work go to Checking the Operational Charging on page 33 Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable See the following figure RN Pin Voltage V dc 1 15 5 to 417 0 2 Ground If the voltage is not correct replace the AC Adapter If the voltage is within the range do the following e Replace the DC DC amp BATT board e Replace the system board e If the problem is not corrected go to Undetermined Problems on page 45 Note An audible noise from the AC Adapter does not always indicate a defective adapter 32 ThinkPad 390X i 1700 HMM Checking the Operational Charging To check operational charging use a discharged battery pack or a Battery that has less than 50 of the total power remaining when installed in the computer Perform operational charging H the battery status indicator does not turn on remove the Battery and let it return to room temperature Reinstall the Battery If the charge indicator still does not turn on replace the Ba
75. sable enable J2 amp J3 E UM US European Japanese keyboard keyboard J Keyboard Lan US European Japanese guage J2 ON OFF J3 ON ON 106 ThinkPad 390X i 1700 HMM System Unit Parts Listing 107 ThinkPad 390X i 1700 HMM Index Description FRU Number 1 Middle Cover 05K5481 2 LED Board W Cable 1011154 3 See Keyboard list 4 Upper Heatsink For Celeron And 10L1930 Pentium II 5 CPU Card MMC II Celeron 400 10L1439 CPU Card MMC II Pentium II 400 10L1440 CPU Card MMC II Pentium 111 450 10L1354 CPU Card MMC II Pentium III 500 10L1355 PCMCIA Holder 05K5476 Upper Cover 12 1 05K5478 Upper Cover 14 1 05K5946 Upper Cover 15 0 08K5832 Lid Switch 05K5479 MMO Lower Heatsink 08K5837 10 DC DC amp Batt Board for 14 1 12 1 08K3406 DC DC amp Batt Board for 15 0 10L1435 11 Fan 08K5841 12 HDD Door 08K5834 13 HDD 4 8GB 05K9181 HDD 6 0GB 05K9262 HDD 6 4GB 05K8934 HDD 10 0GB 05K8984 HDD 12 0GB 05K9263 HDD Kitting Parts 08K5833 HDD Adapter Combo Bay 05K5525 14 Base Misc Parts 05K5487 15 IR Board 10L1436 16 System Board M B W AGP 10L1433 System Board Support LAN Module 08K3100 for Japan amp Korea only 17 Combo Bay Interposer Card for 15 0 10L1434 Combo Bay Interposer Card for 08K3108 14 1 12 1 18 PCI Modem Connector 08K5842 19 Base Cover 14 1 12 1 08K5838
76. sk Drive on page 62 Combo Bay on page 63 Keyboard on page 70 LCD Bezel 12 1 on page 100 Speaker 12 1 on page 101 VR Board 12 1 on page 102 LCD Inverter 12 1 on page 103 To remove the microphone 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel 104 ThinkPad 390X i 1700 HMM LCD Panel 12 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 Keyboard on page 70 LCD Bezel 12 1 on page 100 Speaker 12 1 on page 101 VR Board 12 1 on page 102 LCD Inverter 12 1 on page 103 Microphone 12 1 on page 104 Step Size Quan tity M3 x 5L 4 Head A Color Flat head silver Torque 3 2 kgf cm Note Make sure you use the correct screw for replacement ThinkPad 390X i 1700 HMM 105 LCD FPC 12 1 Battery on page 61 Hard Disk Drive on page 62 Combo Bay on page 63 e Keyboard on page 70 LCD Bezel 12 1 on page 100 Speaker 12 1 on page 101 e VR Board 12 1 on page 102 LCD Inverter 12 1 on page 103 e Microphone 12 1 on page 104 LCD Panel 12 1 on page 105 Disconnect the LCD FPC cable from the LCD Switch Location a Eq 1 Er V D eegen D J1 N Boot block Boot block di
77. t make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and lis tening for rattling sounds Metallic parts or metal flakes can cause electrical short circuit Safety Notice 3 Translation on page 7 The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery Safety Notice 8 Translation on page 11 Before removing any FRU power off the computer unplug all power cords from electrical outlets remove the Battery and then disconnect any interconnecting cables An electrostatic discharge ESD strap P N 6405959 must be used to establish personal grounding 58 ThinkPad 390X i 1700 HMM FRU Service Procedures Review the following procedures before replacing any FRU LCD FRU Replacement Notice The TFT LCD for the notebook computer contains over 2 359 296 thin film transistors TFTs A small number of missing discol ored or lighted dots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The
78. t Memory Test Full and or Memory Test Quick 3 Follow the instructions in the message window Note Make sure that the DIMM is properly installed into the connector A loose connection can cause an error System Programs in Flash Memory System setup programs are stored in the flash memory Flash Memory Update The flash memory update is required for the following conditions e New versions of system programs e New features or options 30 ThinkPad 390X i 1700 HMM Modem Board Checkout Do the following to isolate the problem to the system internal modem 1 Boot from and start PC Doctor DOS See PC Doctor DOS System Diagnostics on page 48 for details Select Diagnostics Select Other Devices 4 Run Modem Loopback Test and Modem Dialtone DTMF Test 5 Follow the instructions in the message window 6 If the test detects a modem problem replace the modem card ThinkPad 390X i 1700 HMM 31 Power System Checkout To verify the symptom of the problem power on the com puter using each of the following power sources 1 Remove the battery 2 Connect the AC Adapter and check that power is sup plied 3 Disconnect the AC Adapter and install the charged battery then check that power is supplied by the battery If you suspect a power problem refer the the appropriate power supply check listed below Checking the AC Adapter Checking the Operational Charging on page 33 Checking the Batte
79. tain test items you perform on the computer After performing a test press F3 to view the test result log for detailed infor mation ThinkPad 390X i 1700 HMM 49 PC Doctor DOS Diagnostics Error Codes and Messages The following table does not include user initiated aborts which display the error type 195 Error Code 0 199 Error Code Test s Message 0 199 Y2K FRU Action in Sequence Backup battery RTC e System board Error Code 1 1 to 1 260 Year 2000 issue detected Error Code Test s Message 1 1 SMBUS No SMBUS detected if iFailNoSmbus 1 1 34 DMA DMA transfer buffer allo cate 1 198 SMBUS No SMBUS detected if iFailNoSmbus 0 1 254 DMA DMA transfer 1 255 DMA DMA page register 1 256 DMA DMA register 1 260 IRQ IRQ controller FRU Action in Sequence e System board Error Code 1 286 to 1 300 Error Code Test s Message 1 286 Timer Timer 0 BIOS timer 1 287 Timer Timer 1 RAM refresh 1 288 Timer Timer 2 1 292 CMOS RAM Pattern test 1 298 RTC Time update 1 299 RTC Periodic interrupt 1 300 RTC Alarm interrupt FRU Action in Sequence e Check BIOS setting e Backup battery RTC e System board 50 ThinkPad 390X i 1700 HMM Error Code 5 16 to 15 36 Error Code Test s Message 5 16 Video Memory pattern failed 5 24 Video Video page test failed 5 26 Vide
80. ttery If the charge indicator still does not turn on replace the DC DC amp BATT board then the system board Then reinstall the Battery If the reinstalled Battery is not charged go to the next section Checking the Battery Battery charging will not start until the Fuel Gauge shows that less than 95 of the total power remains with this condition the Battery can charge to 100 of its capacity This protects the Battery from being overcharged or having a shortened life Do the following 1 Power off the computer 2 Remove the Battery and measure the voltage between battery terminals 1 and 7 See the fol lowing figure Note Signal lines not used in these steps are used for communications between the system and the battery 3 If the voltage is less than 10 8V Li lon or 9 6V NiMH the Battery has been discharged recharge the Battery If the voltage is still less than 10 8V Li lon or 9 6V NiMH replace the battery 4 If the voltage is more than 10 8V Li lon or 9 6V NiMH measure the resistance between battery ter minals 1 and 3 The resistance must be 390 ohm Li lon or 4 to 30K ohm If the resistance is not correct replace the Battery If the resistance is correct replace the DC DC amp BATT board then the System board ThinkPad 390X i 1700 HMM 33 TrackPoint Checkout If the external mouse is connected the TrackPoint does not work In this case please detach the external mouse to chec
81. y pack Use of an incorrect battery can result in ignition or explosion of the battery La batterie contient du nickel Ne la d montez pas ne l exposez ni au feu ni a l eau Ne la mettez pas en court circuit Pour la mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la batterie veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate En effet une batterie inappropri e risque de prendre feu ou d exploser Akkus enthalten geringe Mengen von Nickel Sie d rfen nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen B r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren La batteria contiene piccole quantit di nichel Non smontarla gettarla nel fuoco o nell acqua n cortocircuitarla Smaltirla secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali Quando si sostituisce la batteria utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa Las bater as contienen peque as cantidades de n quel No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite
82. you find the failing FRU If the problem remains replace the following FRUs one at a time Do not replace a non defective FRU a System board b LCD panel c CPU card ThinkPad 390X i 1700 HMM 45 CE Utility Program Diskette Note You can download the CE Utility Program Diskette from the IBM website Setting the LCD Panel ID There is an EEPROM in the inverter which stores its sup ported LCD type ID code If you replace a LCD with one of a different brand or use a new inverter the ID information in the inverter EEPROM should be updated Follow the steps below to set the LCD Panel ID 1 Boot from the Utility Program Diskette 2 Select LCD Panel ID Utility from PC DOS 7 0 Startup Menu 3 Follow the instructions on the screen to read the current or to set a new LCD Panel ID code Note When you set a new LCD Panel ID and the new LCD is not yet enabled to function connect an external CRT to see the program execution process Attention Make sure the new ID code you choose corresponds to the LCD brand and type If you write a wrong ID into the inverter just reboot and re execute the program and input the correct ID code 4 Restart the computer the new LCD should work normally Note If the LCD cannot display after changing the ID code make sure you write the correct ID code or try reconnecting the LCD FPC cable connectors Setting the Thermal Sensor The system is equipped with sensors to protect a

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