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Hughes HN7700S User's Manual

1. 0 000008 103 Navigating using keystrokes 0005 105 Connecting the ADTRAN 0 0 0 e eee ee eee 106 Loggins AN sie ete ele ed E E Dee e 106 System Info menu 0 0 0 e eee eee eee ee 107 Configuring the ADTRAN 0 2 00 00 eee eee 107 DSO mapping ireset 0 ccc eee eens 112 Confirming connectivity 0 0 eee eee ee eee 115 Appendix F Siemens 4100 4101 DSL Modem 117 Minimum system requirements 0 005 117 Siemens 4100 4101 shipping carton 117 Items required for installation llle 117 Installation overview 00 cece eee eee 118 Installing line filters 0 0 0 0 eee eee eee 118 Connecting the cables 118 Checking the modem LEDS 00 0 118 Installing the modem 0 0 0 0 eee eee eee 119 The installation interface 0 0 0 0 0 0008 119 The installation procedure 00 4 119 Acronyms and abbreviations 123 Ind X cose eeu pene sale eee hy eee ees eee oes 125 Figures Chapter 1 lI HN fouter 3 sy sire pe eee bea Sh ee he ee ee eee 2 Chapter 2 2 HN router components 1 0 cee eee eee eee eens 6 Chapter 3 3 Attaching the router to the pedestal base 0 0 0 eee eee eee 10 4 AC DC power supply 0 ccc ee III 12 5 DC DC power supply bine dan Dina eh bina colina wet dn eae ele 13 Chapter 4
2. mi figure If NetBEUI is installed uninstall it 5 Highlight the appropriate Internet Protocol TCP IP connection Be careful not to uncheck the check box 6 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 71 Figure 71 Internet Protocol Properties Windows Vista General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings 9 Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses 7 Select Use the following IP address Appendix B Updating the router software 1037753 0001 Hevision A Windows XP 8 9 10 11 l Type 192 168 0 2 in the IP address field Type 255 255 255 252 in the Subnet mask field Note You do not need to enter information in the Default gateway Preferred DNS server or Alternate DNS server fields Click OK Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset Connect the installer laptop to the router with an Ethernet cable From the Windows desktop on the installer laptop select Start Settings Control Panel then double click the Network and Dialup Connections icon
3. This chapter discusses the final steps of the commissioning process It covers the following topics e Verifying the terrestrial link on page 37 e Verifying the download status on page 38 e Completing the process on page 40 Verifyi ng the terrestrial X Use the System Control Center and the Advanced pages to verify link commissioning To verify that the Terrestrial Link is successful use the following steps to access the Advance Page 1 Navigate to the Advance Page 2 Click the General link in the left frame to expand it 3 Click the Summary link Chapter 6 Verifying the installation and commissioning 1037753 0001 Revision A 37 38 SIN 1464526 Fallback bi Advanced Menu eneral The system displays the Terrestrial Statistics Summary page as shown in Figure 30 which shows the Terrestrial Link with a status of established Advanced Configuration and Statistics Enable Auto Refresh B Interv zz submit Terrestrial Statistics Summary SysUpTime d h m s 000 00 01 24 Terrestrial Link ENABLED rfcl483 static mode Network Access Provider Service 22 Current Status Terrestrial link established Last errur No error Status Up Cancel Down Interface Ethernet Link Verified Socket Socket created Route WAN gateway route established Gateway WAN gateway ping OK Tunnel Terrestrial gateway ping 0K Ping to WAN Gateway req resp tmout 6 5 1 latency ms min max
4. Figure 21 T 1 Configuration Parameters 1 Use your work order to enter the appropriate values for the fields displayed Click Next Chapter 5 Commissioning the HN router 1037753 0001 RevisionA 29 30 2 The Verification of Configuration Parameters screen displays as shown in Figure 22 Terrestrial Broadband Verificaton of Configuration Parameters Please verify the Service Parameters listed below and click Next to continue If the configuration is incorrect click Back to change the Network Access Provider selection UEM IP Address UEM Port Number LAN Port Speed Duplex Mode IP Gateway IP Address Enable DDR Encryption Mgmt IP Address PPP Username PPP Password Username Capitalization Rule Check Private IP Address 172 18 112 180 4613 Auto 67 46 0 6 YES YES 172 18 252 sivgtn02d poc gtn hnsnet net Wijff7zj Keep As is NO Figure 22 Sample Configurations Parameters verification screen 3 Verify the information is correct 4 Click Next Completing the The system displays a confirmation message on the Terrestrial commi ssioning process Broadband Confirmation screen as shown in Figure 23 Chapter 5 Commissioning the HN router 1037753 0001 Revision A Terrestrial Broadband Confirmation All configuration parameters will be stored in a local config file After the process is complete a confirmation message or an error message if process encountered error will b
5. Figure 53 VADB cable connections Chapter 8 Configuring the HN router for VADB backup 1037753 0001 Revision A 61 Optional protection module Some countries may require that a protection module is installed between the HN router router and the public switched telephone network PSTN telephone line The protection module is a high speed electronic circuit protector that provides both over voltage and over current protection The module includes a short telephone cable that connects to the telephone line port on the HN router and a grounding cable with a ring terminal that connects to the HN router backplane as shown in Figure 54 Longer phone Ethernet cable cable p to installer PC module Grounding cable G 29551 C 02 20 08 Figure 54 VADB connections with protection module Chapter 8 Configuring the HN router for VADB backup 62 1037753 0001 Revision A Installing the protection To install a protection module refer to Figures 54 through 56 and module follow these instructions 1 Connect the short telephone cable from the protection module MODEM port to the HN router TEL LINE port as shown in Figure 55 LINE port MODEM f port Longer r phone Short cable phone HN7700S Protection gt cable TEL LINE module port T0155016 Ground cable HN7700S backplane Figure 55 Connecting the protection module to the term
6. Chapter 2 Preparing the HN router for installation 1037753 0001 Revision A 7 Z CAUTION Do not connect the power supply to the router or connect the power supply to a power source until you are instructed to do so CAUTION Do not block any ventilation openings Do not install near heat sources such as radiators heat registers ovens stoves or other apparatus including amplifiers that produce heat Recommended ventilation space around the top and sides of the router assembly is approximately 6 inches Ventilation is necessary to avoid overheating Chapter 2 Preparing the HN router for installation 8 1037753 0001 Hevision A Chapter 3 Assembling and connecting the HN router hardware Using the pedestal base This chapter explains how to assemble and make the connections to the HN router It covers the following topics e Using the pedestal base on page 9 e Selecting the router location on page 11 e Connecting the power supply on page 11 Note Refer to the following appendices for assembly directions for transport devices e Appendix E ADTRAN Total Access 600R on page 99 e Appendix F Siemens 4100 4101 DSL Modem on page 117 The router and the transport device must be fully assembled to make all the hardware connections and continue with the commissioning process Note The HN router has two LAN ports one for connecting to customer devices and the other for connecting to the associate
7. Note If Control Panel is in category view select Network and Internet Connections then select Network Connections A list of network adapters appears as shown in Figure 72 The Local Area Connection icon must appear under the LAN or Appendix B Updating the router software 1037753 0001 Revision A 81 82 Appendix B Updating the 1037753 0001 Revision A High Speed Internet heading If it does not the network is not installed correctly s Network Connections File Edit View Favorites Tools Advanced Help Bak D search Folders Q e D 7 i Address e Network Connections Network Tasks E Create a new connection Set up a home or small Prodigy office network Disable this network device LAN or High Speed Internet RS Repair this connection Rename this connection 8 D View status of this ele ES es Change settings of this si tatus connection Repair Bridge Connections Other Places Create Shortcut Control Panel elete 3 My Network Places Rename E MyDoaument Mj My Computer Details Local Area Connection LAN or High Speed Internet Figure 72 Network Connections Windows XP 3 Right click the Local Area Connection icon that represents the Network adapter connecting the computer to the router and select Properties CN Note Ifa red X appears next to the Local Area Connection icon check your connections You cannot successfully configure TCP IP properti
8. 89 Internet Explorer eI er yp 89 Netscape esso ree ems XR ES ER E UAR Sets 91 Appendix D Conformance with standards and directives 93 Safety operating conditions for Canada 94 Repairs in Canada 1 0 eee eee eee ee 94 Electromagnetic compatibility EMI 95 FCC Part 15 24 d os thas eH e a dde 95 Canada Class B warning 0 eee eee ee ee 96 R amp TTE EU oraire ien za aig hen RE 96 Telecommunications standards 0 00 e eee eee 96 TP OS ocelot ekg tete Bupa woe eee Bip e po Mig ted oet ooh Big 96 e Contents 1037753 0001 Revision A vill Contents 1037753 0001 Revision A PCC Patt 68 ee ties repe b ele ed AS 96 Ringer equivalence number REN 2 4 5 97 Discontinuance of service 00 eee eee eee eee 97 Telephone Company changes 2 0 005 97 Repairs in the United States 0000 0 98 Canada equipment attachment limitations 98 Appendix E ADTRAN Total Access 600R 2 2 6 2 0 cee eens 99 Minimum system requirements 0 0 0000 99 ADTRAN shipping carton 0 0 0 0 eee eee eee eee 99 Installing the ADTRAN 600R 0 000000 00 00 100 Wallmount installation llle 100 Supplying power 0 2 0 eee eee ee eee 102 ADTRAN front panel 0 0 0 eee eee ee eee 102 Front panel LEDs 0 00 eee e 103 Navigating the user interface
9. Main pages and Advanced pages The format of these pages remains the same even though the information presented changes Chapter 7 System Control Center 1037753 0001 Revision A 43 44 System Control Center buttons and indicators System Status OK The top frame of all System Control Center page and associated pages consists of four round buttons with labels above them as shown in Figure 35 These buttons are links to other pages and appear at the top of every page except the Advance pages e System Status e LAN Info e WAN Info e System Info If you click any of these buttons the page associated with that button opens For example click the LAN Info button to see the LAN Info page LAN WAN System What do these controls mean Chapter 7 System Control Center 1037753 0001 Revision A Figure 35 Web page top frame Below the top frame is the link What do these controls mean as shown in Figure 36 Mt x SCS WAN System Info Info Question link What do these controls mean Figure 36 Question link Click the link to open a pop up window that gives an explanation of the button links in the top frame See Figure 37 What Do These Controls Mean e E http 10 10 2 1 fs furtherUseTerr html System Status A red light indicates that there is a problem the system has detected that needs attention A green light means that all functions are operating wi
10. Open a DOS command window on the installer laptop PC b Type ping 192 168 0 1 c Press ENTER If the ping test is successful continue with step 2 If the ping test fails refer to Troubleshooting on page 87 2 Navigate to the location on the laptop where you previously saved the Fallback Updater utility and its supporting files in Step 4 of Saving the utility on the installer laptop on page 77 3 Launch the Fallback Updater utility by opening the hughes_updater exe file 4 Type 192 168 0 1 in the IP address field on the Fallback Updater window as shown in Figure 78 This is the router s IP address HUGHES Fallback Updater Press OK to download files to unit Figure 78 Entering the router s IP address 5 Click OK During the update process status messages will appear in the message window between the address field and the OK button Appendix B Updating the router software 86 1037753 0001 Revision A Troubleshooting When the update is complete the utility automatically closes and the router reboots Refer to Troubleshooting if the utility does not automatically close or the router fails to reboot Perform these troubleshooting procedures if you are unable to update the fallback bin file using the Fallback Updater utility 1 Observe the message in the Fallback Updater window Continue with step 2 if one of the following messages appears in the message window Waiting for remote to come up Un
11. 55 50 Icon link to Advanced Pages 0 0 ccc eee cece 56 51 Advanced page showing sub menu 0 0 e eee eee eee eee ee 56 Chapter 8 52 Verifying that the VADB profile is loaded 00000005 59 53 VADB cable connections 2 6002 ede ee E eb hem ceed 61 54 VADB connections with protection module 0 0 000 0005 62 55 Connecting the protection module to the terminal 63 56 Connecting the protection module ground cable 04 63 57 Verifying the VADB link 2 0 2 eee ee nee 64 38 HN router LEDS x eet Pie ee A E oh ata SA ev eU LIE 65 Appendix A 59 Network Connections Windows Vista 0 0 cece eee eee ee 70 61 Internet Protocol Properties Windows Vista 0 0 e eee eee 71 60 Local Area Connection Properties Windows Vista 71 62 Network Connections Windows XP 0 ce eee eee ene 72 63 Local Area Connection Properties Windows XP 0 0005 73 1037753 0001 Revision A 64 Internet Protocol Properties Windows XP 0 0 cee ee eee 74 65 Network and Dial up Connections Windows 2000 05 75 66 Local Area Connection Properties Windows 2000 00 75 67 Internet Protocol Properties Windows 2000 lsseeseseeees 76 Appendix B 68 Saving the Fallback Updater utility 0 eee eee 78 69 Network Connections Windows
12. Connecting the HN router 2 0 0 0 0c eee eee 31 Commissioning by manual entry 0000 33 Selecting and verifying the NAP 33 Entering and verifying the configuration parameters 34 Chapter 6 Verifying the installation and commissioning 37 Verifying the terrestrial link 00 0 0 00 020 ee ee 37 Verifying the download status 0 0 0 e eee eee 38 Completing the process 0 0 0 0 cece eee eee 40 Chapter 7 System Control Center eere 41 Internet browser settings llseeeeeeee eee eee 41 Accessing the System Control Center 43 The System Control Center home page 43 System Control Center buttons and indicators 44 System Status button 0 0 0 0 eee eee eee 45 Other System Control Center buttons 46 The System Status page 6 eee cee eee 46 LAN Int page esate scene IUe esr Ite dete qs 47 WAN Info page ssesseeeeee teenies 49 System Info page 0 2 eee eee 50 Additional Home Page links 0 000000 0005 51 System Status cioe heap ee a dpe e ee ease ees 51 Diagnostic Utilities 51 Connectivity Test iode De uox D ete 52 Detailed Problem Statistics 00 0 0 0 020000 22 Help page svcd ie a ea ae aes tat ie hea el 52 Help page links 0 eee ee eee 53 Advanced P geS 2 2 cee dle bee ta PRAE be depen 54 A
13. Menu path Shows the session s current path in the menu structure e Window panes There are two window panes the left and right panes The left pane shows the list of available sub menus The right pane shows the contents of the currently selected sub menu e Navigation help Lists characters used for navigating the terminal menu e Network status Indicates if the network is up or down POIU HyperT erminal ol x File Edit View Call Transfer Help ols e alal e Menu Path System Name System Config System Location System Utility Sustem Contact Router Unit Name TR 600R Modules Part Number 42006001 1HTDM Serial Number Firmware Revision 03 Right Pane Bootcode Revision f1 08 Left Pane System Uptime 10 mins 18 secs Date Time Monday January 1 00 10 18 1900 Network Status NET down Z help 80 180 Connected 0 11 04 ivri00 8600 8 N 1 SCROLL CAPS NUM_ Captwe Print echo Navigation Help Figure 88 Terminal menu window Appendix E e ADTRAN Total Access 600R 1037753 0001 Revision A The following table gives the keys for navigating between and within the window panes To do this Use this key Move from left pane to right pane Tab Enter Right Arrow Move from right pane to left pane Tab Escape Left arrow Backspace Move within each pane Up arrow Down arrow Left arrow Right arrow The right window pane shows the contents of
14. Part Number Controller Serial Number System Serial Number Firmware Revision Bootcode Revision System Uptime Date Time 4203600 G44D2245 CFG6516625 A 5 63 85 B 5 5 days 19 hours Saturday January 6 43 mins 5 19 43 05 secs 1966 User superuser Z help 19 43 Figure 96 Home screen Appendix E e ADTRAN Total Access 600R 1037753 0001 RevisionA 111 DSO mapping The following procedure gives the steps to map DSOs 1 From the main menu select DSO Maps 2 Verify the active map is set to Map 1 3 Use the down arrow to select Edit View Map 1 as shown in Figure 97 P c Telnet 169 254 128 1 A 666R Gen3 DS6 Maps Edit View Map 1 System Info Active Map Map 1 System Config Apply Template to Map 1 Current Map 1 System Utility Edit View Map 1 Interfaces Apply Template to Map 2 Current Map 2 L2 Protocol Edit View Map 2 Bridge Router Security DS Maps ODE Ti IAD SLOTS 1 Jt 4 5 NET up DSO Status rrrrrrrr User superuser ETH up Z help 19 56 Figure 97 Selecting the map 4 On the Edit View Map 1 screen select the sign and press Enter to view the map options Appendix E e ADTRAN Total Access 600R 112 10377530001 Revision A 5 Select DS01 as shown in Figure 98 x Telnet 169 254 128 1 A 688R Gen3 DS6 Maps Edit Uiew Map 1 11 Servuice Edit View Map 1 DS Service Port Rbs Edit View Map 2 open n a n a open n a n a open n a n a open n a n a open n a n a
15. System Control Center You can access the System Control Center through a Web browser installed on a computer connected to the HN router To access the System Control Center use the following steps 1 Open a Web browser such as Internet Explorer or Netscape 2 In the browser s address bar type www systemcontrolcenter com or 192 168 5 1 and press ENTER A sample of the System Control Center home page appears as shown in Figure 34 HN7700S R System Contro Center Your built in gnostic system for viewing performance statistics getting help and configuring settings SYSTEM STATUS HELP Use these links to see general View Help Topics information about your Terrestrial Contact Information Broadband terminal Restart HN7700S R View System Status View LAN Information View WAN Information DIAGNOSTIC UTILITIES Use these links to access Terrestrial Broadband diagnostic utilities Connectivity Test Detailed Problem Statistics Figure 34 System Control Center home page c The System Control Center home page Note When commissioned as a router HN7700S R is used to identify this functionality on user interface screens The System Control Center also referred to as the Home page or the Main page is the central portal to all other pages The HN router s System Control Center contains links to groups of configuration and statistical information The HN router Web interface is divided into two sections
16. Vista 0 0 0 ce cece eee eee ee 79 71 Internet Protocol Properties Windows Vista 0 0 0 0 eee ee eee 80 70 Local Area Connection Properties Windows Vista 000 80 72 Network Connections Windows XP 0 cece eee eee eee 82 73 Local Area Connection Properties Windows XP 0020005 83 74 Internet Protocol Properties Windows XP 20 0 eee e eee eee 83 75 Network and Dial up Connections Windows 2000 4 84 76 Local Area Connection Properties Windows 2000 045 85 TT Internet Protocol Properties Windows 2000 0 0 e eee eee 85 78 Entering the router s IP address 20 0 eee 86 Appendix C 79 Selecting the Connections tab 0 0 0 0 eee eee ee nee 90 80 Accessing LAN settings n 90 81 Accessing proxy settings Netscape 2 2 0 0 eee ee 91 Appendix D 82 IPOS Symbol a goles nue ever rep EL DET ae SERN oo GS 96 Appendix E 83 ADTRAN 600R front 0 0 cee eens 100 84 ADTRAN 600R back 2 0 ee ee ieee a e eee dee 100 85 LED positions uicit nisi a ek Reque Sea wide a ege done Va 101 86 Wallmount eirese oeste i cash edition a na a aaia ia 102 87 ADTRAN front panel ien we baie AR REPE 103 88 Terminal menu window sees 104 89 Losin screen do re Lb 4A RYE PBES LP dd wot dp 106 90 System Info menu screen 107 OT Router MENU noce n vetera etes Pride a dee tub det fetu 108
17. and click Next to continue Ifthe configuration is incorrect click Back to change the Network Access Provider selection Service Name Service_3 WAN Type PPPoE Layer 3 Figure 27 Manual entry Verification of Service Parameters 8 Verify the NAP information is correct 9 Click Next Entering and verifying the A sample Manual Configuration screen displays as shown in configuration parameters Figure 28 Terrestrial Broadband Manual Configuration Please enter the configuration parameters Click Next to continue UEM IP Address UEM Port Number IP Gateway IP Address Enable Dynamic Routing Enable IPSEC WAN Port Speed Duplex Mode Choose WAN Port Speed Duplex Mode Mgmt IP Address PPP Username PPP Password Check Private IP Address Figure 28 Manual entry Manual Configuration screen 10 Enter the information for the fields as instructed Chapter 5 Commissioning the HN router 1037753 0001 Revision A 11 Click Next 12 A Verification of Configuration Parameters screen displays 13 Verify the information is correct and click Next Refer to Completing the commissioning process on page 30 to complete the procedure Chapter 5 e Commissioning the HN router 1037753 0001 RevisionA 99 Chapter 5 Commissioning the HN router 36 1037753 0001 Revision A Chapter 6 Verifying the installation and commissioning
18. avg lt 10 10 lt 10 Ping to TERR Gateway req resp tmout 4 4 0 latency ms min max avg 10 10 10 Figure 29 Summary page Verifying the download Once the terrestrial connection comes up the HN router proceeds status to download the latest software and parameters Use the following procedure to view the download progress 1 Navigate to the Advanced Page 2 Click the Installation link in the left frame to expand it 3 Click the SDL Monitor link Chapter 6 Verifying the installation and commissioning 1037753 0001 Revision A The system displays the SDL Monitor page as shown in Figure 30 Use the State column to view the progress of the download SIN 1464526 LOWE Fallback bin 5 8 0 9 Advanced Configuration and Statistics Enable Auto Refresh Wi Interval sec Advanced Menu MW ARRA porn o EN o EAS enya NecteUaeE EEG Remote File Version FileSiz BytesRx Copied State 1 IP_SZ6 526 eus eus bus DELIVERED 1 6 QE 445 445 213 713 713 DELIVERED l QS 453 453 2801 2801 2801 DELIVERED al A QW 456 456 438 438 438 DELIVERED l QM 419 419 271 271 271 DELIVERED 1B v PX 424 424 446 446 446 DELIVERED 1 PL 425 425 1451 1451 1451 DELIVERED 1 QT_427 427 8384 8384 8384 D
19. capability to the HN router in case the DSL line fails or degrades below an acceptable threshold The HN router contains an internal modem to support VADB functionality The HN router connects to a national network of dial access numbers which are known as a Point of Presence POP Each POP acts as a Virtual Private Network VPN entry point into the customer s network or the Internet The HN router sends packets through the POP to the Network Operations Center NOC which forwards the packets to the destination server VADB automatically switches the HN router to a terrestrial dialup telephone network with minimal interruption and loss of customer traffic VADB introduces no additional load on the HN router and does not affect any existing HN router features but it does cause the HN router to send and receive traffic at a slower rate Chapter 8 Configuring the HN router for VADB backup 1037753 0001 Revision A 57 Requirements for VADB The following requirements must be fulfilled before VADB can be used e The HN router must be configured for VADB operation before the system is installed and commissioned cS Note The HN router can be upgraded to support VADB operation after it is installed The site must have an analog telephone line to support VADB operation A dedicated telephone line is preferred but not required The HN router can share the telephone line with other devices when it is connected to a splitter The
20. operating humidity range 5 to 95 non condensing Safe altitude 10 000 ft Cooling method Convection Main processor 300 MHz Main memory 64 Mbyte Flash memory 16 Mbyte Protocol support TCP IP Transmission Control Protocol Internet Protocol protocol suite Interfaces ports Two Ethernet ports supporting 10BaseT or 100BaseT operation RJ45 switched Telephone line port Serial port DTE DCE RS 232 which supports the following protocols VISA Veriphone 3200 and 3300 the asynchronous protocol of Vanguard International Service Association credit card X 25 International Telecommunication Union Telecommunication Standardization Sector ITU T protocol standard for WAN communications XPAD X 25 Packet Assembler Disassembler SDLC Synchronous Data Link Control LLC Logical Link Control Power supplies and power requirements See Table 2 on page 11 Commissioning Commissioning is the process of registering an HN router for service During the commissioning process you may use auto selection or manual entry of parameters e Auto Selection Allows you to choose the Network Access Provider NAP from a predetermined list of providers Many of the commissioning parameters are automatically configured for the provider chosen e Manual Entry This mode requires you to enter all parameters manually Associated transport devices Installation and commissioning of the HN
21. page 41 e Accessing the System Control Center on page 43 The System Control Center home page on page 43 e System Control Center buttons and indicators on page 44 The System Status page on page 46 e LAN Info page on page 47 e WAN Info page on page 49 System Info page on page 50 Additional Home Page links on page 51 System Status on page 51 Diagnostic Utilities on page 51 e Help page on page 52 Help page links on page 53 Advanced Pages on page 54 It is important that your Internet browser displays the most current system information for the system Control Center To ensure the browser does not display old or outdated pages set your browser options as follows Note This procedure applies only to Internet Explorer If you are using another Web browser consult your operating system manual 1 From your browser toolbar select Tools 2 From the drop down list select Internet options 3 Click the General Tab Setting on the Internet Options screen Chapter 7 System Control Center 1037753 0001 RevisionA 41 4 In the Temporary Internet Files box click Settings as shown in Figure 32 Internet Options Figure 32 Selecting settings option 5 The Settings screen displays 6 Click the Every visit to the page box as shown in Figure 33 Figure 33 Settings screen 7 Click OK to store your settings and close the screen Chapter 7 System Control Center 42 1037753 0001 Revision A Accessing the
22. router requires configuring commissioning tasks for the transport device This version of the Installation Guide provides information on the following e ADTRAN Total Access 600R as described in Appendix E ADTRAN Total Access 600R on page 99 e Siemens Model 4100 4101 as described in Appendix F Siemens 4100 4101 DSL Modem on page 117 Chapter 1 Introduction 1037753 0001 Revision A 3 4 Installation and commissioning steps Contact information Chapter 1 Introduction 1037753 0001 Revision A The installation and commissioning of the HN router is a multi step process involving two pieces of equipment the HN router and the associated transport device The workflow and chapter reference numbers for the process steps follow 1 Preparing installing and commissioning the transport device a ADTRAN Total Access 600R Installing the ADTRAN 600R on page 100 Connecting the ADTRAN on page 106 Configuring the ADTRAN on page 107 Confirming connectivity on page 115 b Siemens 4100 4101 DSL Modem Installation overview on page 118 Installing the modem on page 119 Preparing the router for installation Chapter 2 on page 5 Assembling the HN router Chapter 3 on page 9 Connecting the router to the transport device Chapter 4 on page 15 Commissioning the HN router Chapter 5 on page 19 Verifying the installation commissioning and connections Chapter 6 on pag
23. the above conditions may not prevent degradation of service in some situations Repairs in Canada Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas N CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Appendix D Conformance with standards and directives 94 1037753 0001 Revision A Electromagnetic compatibility EMI FCC Part 15 This product conforms to EMI standards of the U S FCC Canadian CSA and European Union EU as detailed in the following sections The installation and maintenance procedures in the installation and configuration guide must be followed to ensure compliance with these standards Z CAUTION This is a class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This section appli
24. the currently selected menu from the left window pane The contents of the left window may contain sub menus or data fields The following table explains the notation used to identify these items Notation Meaning More items are available T Take an action Highlighted menu item Field allows data entry Underlined field Contains read only information Navigating using You can use various keystrokes to navigate the terminal menu to keystrokes manage a terminal sessions or to configure the system The table below outlines these keystrokes To do this Press this key Return to the home screen H Jump between two menus J Select items Arrows Edit a selected menu item Enter Cancel an edit Escape Close a pop up help screen Escape Move between left and right panes Tab Arrows Move to the top of the screen A Move to the bottom of the screen Z Ascend one menu level Backspace Log out of session CTRL L Appendix E e ADTRAN Total Access 600R 1037753 0001 Revisiona 105 To do this Press this key Refresh the screen CTRL R Restore factory default settings F Copy items to the clipboard C Paste the item stored in the clipboard P Save the current configuration to flash memory CTRL W Insert a new list item Delete a list item D View the help screen CTRL Z Exit from the help screen Exit Con necting the To connect th
25. to configure the ADTRAN router parameters and view statistics 3 Use the down arrow to select Router from the main menu list as shown in Figure 91 Appendix E e ADTRAN Total Access 600R 1037753 0001 RevisionA 107 4 Press TAB to move to the right pane and select Config x Telnet 1 10 x A 666R Gen3 Router System Info Config System Config Status System Utility Interfaces L2 Protocol Bridge Router F 52 User superuser Figure 91 Router menu 5 Select the sign 6 Press Enter to display more options as shown in Figure 92 Gen3 Router Conf ig Interfaces Interfaces Routes DHCP Server UDP Relay Global NAT User superuser Figure 92 Config Interfaces Appendix E e ADTRAN Total Access 600R 108 1037753 0001 Revision A 7 The Config Interfaces screen displays as shown in Figure 93 TX Telnet 169 254 128 1 fi 688R Gen3 Router Conf ig Interfaces 2 Num Interface Sub Interface Setup 1 ETH 862 3 1 6 Eg Ti 122 JE ODE Ti IAD SLOTS 1 4 5 DSO Status rrrrrrrr superuser Figure 93 Config Interfaces screen 8 Use the down arrow to select Num 2 9 Use the right arrow to move to the sign for the T1 interface as shown in the following figure Iinterfaces 2 l Interface Interfaces Num Interface Sub Interface Setup Routes 1 ETH 862 3 1 6 DHCP Server Ti PPPI8 81 1 Right arrow to the sign 10 Press Enter Appendix E e ADTRAN T
26. 00 01 24 Terrestrial Link ENABLED rfcl483 static mode t Network Access Provider Service 22 Current Status Terrestrial link established Last ertur No error 2 Stage Status Up Cancel Down d 1 Interface Up 17 Of O0 Ethernet Link Verified 2 Socket Up 1 Of 0 Socket created E Route Up 1 0 0 WAN gateway route established 4 Gateway Up 1 0 0 WAN gateway ping OK Si Tunnel Up 17 0 0 Terrestrial gateway ping OK Ping to WAN Gateway req resp tmout 6 5 1 latency ms min max avg 10 10 10 Ping to TERR Gateway req resp tmout 4 4 0 latency ms min max avg 10 10 10 Figure 49 Advanced page cy Note The Advanced Pages provide access to critical configuration parameters and other functions Do not use these pages unless you are a qualified technician who thoroughly understands how the terminal operates or unless an Installer Support representative instructs you to access the Advanced Pages for troubleshooting purposes Accessing the You can access the Advanced Pages using either of the following Advanced Pages methods Chapter 7 System Control Center 1037753 0001 RevisionA 99 e On the System Control Center home page click the small icon shown in Figure 50 The icon looks like a small cartoon character man It is a link to the Advanced Pages e Type 192 168 5 1 s advanced advanced html in the browser s address bar and press ENTER What do these controls mean Jj HN770
27. 0S R System Control Center Your built in diagnostic system for viewing performance statistics getting help and configuring settings Figure 50 Icon link to Advanced Pages Expanding and collapsing To expand the Advanced Menu on the left side of the screen to menus show additional selections click the sign next to a menu item To collapse menu entries click the sign next to a menu item SIN 1392615 Aor Fallback bin 5 8 0 9 Advanced Configuration and Statistics to Refresh Intervz z Submit Advanced Menu General Receiver Stats Transmitter Dia cs LAN WAN IP Routing IP Stack Serices Firewall PEP Turbopage Serial Protocols Log OS Stats VADB Installation ee ed Installation group Setup expanded ACP Stats l Ranging Stats Force Ranging SDL Monitor SDL Missed Frames Config Params _ VADB Test Figure 51 Advanced page showing sub menu Chapter 7 System Control Center 56 1037753 0001 Revision A Chapter 8 Configuring the HN router for VADB backup VADB overview This chapter explains how to configure the HN router for Virtual Private Network Automatic Dial Backup VADB operation The following topics are discussed e VADB overview on page 57 e Requirements for VADB on page 58 e Installing VADB on page 58 e LED appearance during VADB operation on page 65 e VADB troubleshooting on page 66 The VADB feature provides a phone line backup
28. 6 Connecting thecables reesteri tate ee OPA esp UR EU Oe UPS 16 Router LEDS roro Aiea ede Agate eka eee tea 17 Chapter 5 8 Advanced Commissioning Options link 0 0 0 0 0 0 e eee eee eee 20 9 Setup Screen crus bordes he etes see RE Meteor a Dancer te 21 10 Mode Change confirmation 0 00 cece cece eee eee 22 11 Terrestrial Broadband Setup page 0 0 cece ee eee eee eee 23 12 Configuration File Upload screen llle 23 13 Configuration file confirmation leleeeeeee eee eee nee 24 14 Terrestrial Broadband Setup screen 0 cee eee eee eee 25 15 Auto selection Service Parameters 2 0 0 cece eee eee eee eee 25 16 Auto selection Service Parameters selecting the NAP 26 17 Select Service Parameters for T 1 2 0 0 eee eee eee 27 18 Auto selection T 1 NAP verification screen 0 00000005 28 19 DSE NAP Verification iunt eeepc he tei b T doe e e dee T 28 20 Auto selection DSL Configuration Parameters 200000 29 21 T 1 Configuration Parameters leleeeeeee e 29 22 Sample Configurations Parameters verification screen 30 23 Auto selection Confirmation screen 00 0 cece eee 31 24 Router System Control Center home page 0 0 02 ee eee eee ee 32 25 P address assigned ii unies x ert eret epe ere 32 26 Manual entry Service Parameters llle 33 27 Manua
29. 92 Config Interfaces 42s eeebei PV UN deka peed De D Yn PEARCE n 108 93 Config Interfaces screen lesen 109 94 Interfaces Setup screen sss 110 95 Sample setup SCEeen cs se bar esa Shee uda wr us eds s 111 96 Home screen ied he ite ube shes Reed em ded nee secs 111 97 Selecting th map ie hbpebt eh EET ERE AERE ET ee Paru 112 98 Selecting the DSO ersin in e AE rer RR EC ke AL era 113 Figures 1037753 0001 Revision A Xii e Figures 09 Setting the Services besos ot ended Aa eae EP a atone era AES 113 100 Mapping a DSO port cette ene nee 114 101 Mapping multiple DSOs 0 0 2 114 102 0g OUt screen ua vee thes wire e rer reir an ates C wh es Ba pn 115 103 Ping Far End IPaddress llle eee 115 Appendix F 104 Installation COD o eset eere eee is 119 105 Searching fordevice llle 120 106 Ready message llle 120 107 Downloading Firmware leeeeeeeeee III 121 108 Rebooting Device message lee 121 109 Installationcomplete seeeeeeeee III 122 1037753 0001 Revision A Tables Chapter 1 1 Specifications for the HN router lese 2 Chapter 3 2 Available power supplies for the HN router 0 0 0 0 cece eee 11 Chapter 8 3 HN router LED appearance during VADB operation 66 Appendix D 4 HN7700S standards compliance 2 0 0 0 cee cece eee eee 93 Appendix E 5 ADTRAN front panel LED
30. A Terrestrial Broadband Setup Welcome to Terrestrial Broadband Setup Use the links below to register your HN77008 R terminal Registration Installer Use this option if you are an installer and are commissioning a new terminal Config File Upload Use this option to upload a new registration configuration file Mode Change Change to VSAT mode Figure 14 Terrestrial Broadband Setup screen 2 The NAP Service Parameters screen displays as shown in Figure 15 Terrestrial Broadband Service Parameters Please selectthe NAP from the list below or checkthe Enter service parameters manually boxto enter the service parameters manually Click Next to continue Service Choose Network Access Provider I Enter service parameters manually WAN Type Choose WAN Type E Figure 15 Auto selection Service Parameters Chapter 5 Commissioning the HN router 1037753 0001 Revision A 25 26 3 Click the down arrow for the Service field A list of service providers appears 4 Select the appropriate service provider from the list Refer to your work order for the correct service provider 5 Figure 16 shows the drop down list with the ADSL provider highlighted for selection Figure 17 on page 27 shows a T1 provider selected Terrestrial Broadband Service Parameters Please select the NAP from the list below or check the Enter service parameters manually box to enter the service parameters manually Click Ne
31. DB backup 66 1037753 0001 Revision A 4 Make sure the access phone number is accessible from the site If necessary refer to the installation specification for instructions explaining how to change the access code required to obtain an outside telephone line or to change the area code 5 Complete the instructions in Verifying VADB functionality on page 64 to test VADB functionality 6 Contact Installer Support if the VADB issue is not resolved after completing steps 1 through 5 Chapter 8 Configuring the HN router for VADB backup 1037753 0001 Revision A 67 Chapter 8 Configuring the HN router for VADB backup 68 1037753 0001 Revision A Appendix A Configuring a computer to support Windows Vista DHCP This appendix explains how to configure a computer to support Dynamic Host Configuration Protocol DHCP All HN routers come from the factory with DHCP enabled Therefore the computer must have DHCP enabled and set to obtain IP addresses automatically This appendix covers the following topics e Windows Vista on page 69 e Windows XP on page 72 e Windows 2000 on page 75 1 From the Windows desktop select Start Settings gt Network Connections A list of network adapters appears as shown in Figure 62 The Local Area Connection NIC Card must appear under the LAN Appendix A Configuring a computer to support DHCP 1037753 0001 Revision A 69 70 or High Speed Internet heading If it does
32. ELIVERED L PG 429 429 360 360 360 DELIVERED 1l PN 431 431 124 124 124 DELIVERED 1 Qc_460 460 759 759 759 DELIVERED L MM_508 508 3930949 268550 0 LOADING aq Figure 30 SDL Monitor page The HN router restarts and loads the new parameters and software when all the files are delivered To verify the status 1 Navigate to the SCC home page at 192 168 5 1 2 Click the System Status button 3 The Software Download Status on the System Status page is set to Download Complete as shown in Figure 31 What do these controls mean Home Detailed Probiem Statistics SYSTEM STATUS Software Download Status Download Complete Connectivity Test Help Figure 31 System Status page Chapter 6 Verifying the installation and commissioning 1037753 0001 Revision A 39 Completing the process When you have verified the download is complete and commissioning of the HN router is successful e Perform site sign off tests e Disconnect your laptop from the HN router e Connect the customer s equipment to the router Chapter 6 Verifying the installation and commissioning 40 1037753 0001 Revision A Chapter 7 System Control Center Internet browser settings The System Control Center is an interface that enables users to access router configuration statistics and status information using a web browser from any computer that has TCP IP connectivity to the terminal This chapter discusses e Internet browser settings on
33. HN router how to configure and optimize Terrestrial Broadband Services contact information if the user needs assistance and other helpful information Review the Help page information to become familiar with router help To display the Help page Click View Help Topics on the System Control Center home page Chapter 7 System Control Center 52 1037753 0001 Revision A or e Click Help on the left side of any System Control Center page Help page links The Help Welcome page as shown in Figure 46 contains links to assist the user in learning more about the Terrestrial Broadband services and how to troubleshoot problems is they occur Detailed Problem Statistics Connectivity Test Help System LAN WAN System Status Info Info Info OK 38 What do these controls mean Welcome to HN7700S R Help Use the HN7700S R Help to get the most from your Terrestrial Broadband system e Learn aboutthe different services available with Terrestrial Broadband e Learn how to configure and optimize Terrestrial Broadband services e Find answers to frequently asked questions Learn howto troubleshoot potential problems General Help Topics e Introducing HN7700S R Frequently Asked Questions e Terrestrial Broadband Glossary e Contact Information Figure 46 Help welcome page The links on this page are e Introducing the HN7700S R e Frequently Asked Questions e Terrestrial Broadband Glossary e C
34. HN System Terrestrial Broadband Router Installation Guide Model HN7700S 1037753 0001 Revision A May 19 2008 11717 Exploration Lane Germantown MD 20876 T 301 428 5500 F 301 428 1868 2830 Revision record Revision Date of issue A May 19 2008 Initial release Copyright 2008 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes Hughes Network Systems and HughesNet are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners Important safety information For your safety and protection read this entire manual before you attempt to install the HN router In particular read this safety section carefully Keep this safe
35. L 1 Dynamic Host Configuration Protocol See DHCP E Electromagnetic compatibility 95 Equipment specifications 2 Ethernet network card 6 F Fallback Updater utility 77 configuring TCP IP properties on installer laptop PC 78 saving on installer laptop PC 77 troubleshooting 87 updating fallback bin file 86 Fallback bin file updating 86 FCC Part 15 95 FCC Part 68 96 H HN router 1 HN7700S description 1 equipment specifications 2 specifications 2 supported operating systems 7 j Installation PC configuring for DHCP support 69 installer laptop 19 Installing AC DC power supply 12 DC DC power supply 13 pedestal base 10 VADB 58 Internet Explorer disabling proxy server connection 89 Internet Protocol IP 19 IP address obtaining 19 L LEDs 17 during power up 17 VADB 65 N Netscape disabling proxy server connection 91 O Operating systems 7 P Pedestal base attaching and removing 10 Ports 3 Power supply AC DC installing 12 cautions 11 DC DC installing 13 Proxy connection disabling 89 e Index 1037753 0001 RevisionA 125 R VADB profile 59 Virtual Private Network Automatic Dial Backup Removing the pedestal base 10 See VADB Repairs Canada 94 W United States 98 ae ft S Ringer equivalence number 97 browser disabling proxy server connection S Safety standards Canada 94 Siemens Model 4100 4101 3 Specifications general 2 power supplies 11 Standards conformity 93 electromag
36. LAN Subnet Mask 255 255 255 0 DHCP Enabled on Lan1 LAN MAC Address 00 80 AE AF 61 44 Firewall Disabled from NOC ManagementIP Address 172 18 25 2 IPSec Enabled Figure 43 System Info page Chapter 7 System Control Center 50 1037753 0001 Revision A Additional Home Page The center frame of the the Home page has additional links as links illustrated in Figure 44 HN7700S R System Control Center Your built in diagnostic system for viewing performance tatistics etting help and configuring settings SYSTEM STATUS Use these links to see general View Help Topics information about your Terrestrial Contact Information Broadband terminal Restart HN7700S R View System Status View LAN Information gt DIAGNOSTIC UTILITIES Use these links to access Terrestrial Broadband diagnostic utilities Connectivity Test Detailed Problem Statistics Figure 44 Additional Home Page links The links are organized by the following categories e System Status e Diagnostic Utilities e Help System Status This category provides access to system status information e View System Status provides access to the System Status page which gives general status information See System Status on The System Status page on page 46 e View LAN Info provides LAN information Refer to the LAN Info page on page 47 for details e View WAN Info provides WAN information Refer to the WAN Info page on
37. M4cKelcH1sR1cBlewo Modem Stats Timers Show vadb gw prim addr 66 82 158 73 vadb gw ip in use 66 82 158 73 Bad Addr Log vadb gw bkup addr 0 0 0 0 vadb_gw udp port 7123 L Passwd Show ipgw addrd 66 82 158 75 ansraliibon ppp local IP addr 4 226 81 76 local udp port s 73123 FTO T T Ereet Ro 7 Figure 52 Verifying that the VADB profile is loaded VADB access phone numbers Chapter 8 Configuring the HN router for VADB backup 1037753 0001 Revision A 59 60 Testing the telephone line 3 Verify that ENABLED appears in the vadb_net_enabled and vadb_rem_enabled fields If ENABLED does not appear in both fields contact Installer Support and request that these options be enabled Verify that the VADB access phone numbers appear in the prim phone num and bkup phone num fields Make a note of the VADB gateway address You will need this address to test VADB functionality A user name and password are automatically generated and downloaded with the VADB profile The VADB feature uses this user name and password to automatically connect to the Internet if necessary Follow these steps to test the telephone line to which the HN router will be connected l 2 3 Connect a telephone handset to the telephone jack or splitter Dial the VADB access phone number listed in the prim phone num field Listen for modem tones which indicate the connection is being established
38. P 1037753 0001 Revision A 71 72 Windows XP Ensure that both the Obtain an IP address automatically and Obtain DNS server address automatically options are selected If not select them Click OK to close the dialog boxes and finish the configuration Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset From the Windows desktop select Start Settings gt Control Panel Double click the Network and Dialup Connections icon Note If Control Panel is in category view select Network and Internet Connections then select Network Connections A list of network adapters appears as shown in Figure 62 The Local Area Connection icon must appear under the LAN or High Speed Internet heading If it does not the network is not installed correctly S Network Connections File Edit View Favorites Tools Advanced Help OQ BD Preach Fodes EE Address Network Connections ee Dial up a Prodigy LAN or High Speed Internet e Local Ay E n Status Repair Bridge Connections Other Places Cont Create Shortcut Rename Details Local Area Connection LAN or High Speed Internet Figure 62 Network Connections Windows XP Appendix A Configuring a computer to support DHCP 1037753 0001 Revision A 2 Right click the Local Area Connection icon that represents the Network adapter connecting the c
39. P Connected WAN reachable Figure 40 System Status page Note The available system status options will vary depending on how HN router is configured Therefore some of the options listed below may not appear on the screen Software Download Status Indicates whether router software and configuration are up to date Service Status Indicates whether the router has been commissioned registered with the system From here you can also access the service history for the router to determine if it has been de commissioned at any time TCP Acceleration Status Indicates whether TCP Acceleration is operational TCP acceleration provides the expected performance on the router IPSec Tunnel Status WAN Status Indicates the current status of the Wan interface Other possible statuses that may display include Web Acceleration and Virus Detection Figure 41 shows the LAN Info Page The LAN Info page gives information about the configuration of the LAN LANI port and maintains the statistics about the traffic through the LAN port Click the Clear LAN Statistics button to refresh the screen with the most current statistics Chapter 7 System Control Center 1037753 0001 Revision A 47 48 HUGFES Home Detailed Problem Statistics Connectivity Test Help What do these controls mean LAN INFO ee oo we ee fue Chapter 7 System Control Center 1037753 0001 Revision A Figure 41 LAN Info page WAN I
40. States See additional information below ICES 003 for Canada Electromagnetic compatibility EMC standards Telecommunications standards EN301 489 12 for the European Union TIA IPoS See additional information below FCC Part 68 for the United States See additional information below CS 03 standard for Canada TBR 21 and CTR 21 standards for the European Union NUN ONT OOK Appendix D Conformance with standards and directives 1037753 0001 Revision A 93 Safety _ operating In addition to the warnings and safety guidelines listed in this conditions for Canada document the following operating conditions apply to the HN7700S used in Canada The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee that the equipment will operate to the user s satisfaction Before installing the equipment users should make sure they are permitted connect to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with
41. a Web browser s proxy connection on page 89 The latest version of the terr cfg file if you are instructed to install it All existing firewall software must be disabled The HN router can be used with any device that supports IP and has a 10 100 BaseT Ethernet port Typically the router is connected to a customer s computer To run software that may be installed to support the router the customer s computer must meet the following requirements Operating system PC Windows Vista Windows XP Windows 2000 MAC 10 1 and higher Processor Vista PC 800 Mhz or faster All other PCs Pentium II 333 Mhz or faster MAC 300 Mhz or faster Memory Vista PC 512MB or 1 GB RAM depending on version All other PCs 128MB RAM MAC 128MB Free hard drive space PC 100MB MAC 150MB A functioning 10 100 BaseT Ethernet interface installed on at least one computer The customer must provide a power strip or surge protector recommended If one of these is not present use a wall outlet or other power source The customer must have a WAN transport for example DSL available at their site that is ready for connection to and compatible with the modem that is to be attached to the HN router Note Confirm that the installer laptop PC is configured to support Dynamic Host Control Protocol DHCP prior to beginning the installation See Appendix A Configuring a computer to support DHCP on page 69
42. able to get login prompt 2 Test LAN connectivity between the installer laptop and router by performing a ping test a Open a DOS command window on the installer laptop b Type ping 192 168 0 1 c Press ENTER If the ping test fails verify that the Ethernet cable is securely attached to the installer laptop and router If the test still fails continue with step step 3 3 Verify that the installer laptop has an IP address of 192 168 0 2 If the address is incorrect or blank refer to Configuring TCP IP properties on the installer laptop on page 78 for instructions on how to assign an IP address 4 After verifying that the installer laptop is connected to the router and its TCP IP properties are properly configured restart the router a Navigate to the System Control Center home page b In the Help section click Restart HN Router 5 If this does not correct the problem power cycle the router Z CAUTION Do not power cycle the terminal by unplugging the power cord from the back of the terminal This could shock you and or damage the terminal a Unplug the power cord from the power source b Wait 30 sec Appendix B Updating the router software 1037753 0001 Revision A 87 c Plug the power cord back into the power source 6 Restart the Fallback Updater utility and repeat the instructions in Updating the fallback bin file on page 86 7 If you are unable to update the fallback bin file on the router after compl
43. action cS Note This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Before installing this equipment users should make sure they are permitted to connect to the facilities of the local Telecommunications Company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations Appendix D Conformance with standards and directives 98 1037753 0001 Revision A Appendix E ADTRAN Total Access 600R This appendix discusses how to install and configure the ADTRAN Total Access 600R router as a T 1 transport device It covers the following topics Minimum system requirements Minimum system requirements on page 99 ADTRAN shipping carton on page 99 Installing the ADTRAN 600R on page 100 Connecting the ADTRAN on page 106 Navigating the user interface on page 103 Confi
44. age 2 is a standalone unit that provides an integrated broadband LAN solution to platforms running IP over Ethernet The HN router provides two 10 100 LAN ports with one being used for local LAN connectivity and one being used for WAN connectivity The Ethernet LAN port can be connected via a straight through or Chapter 1 Introduction 1037753 0001 Revision A crossover Cat 5 cable to a single computer or to an Ethernet hub switch port It is completely self contained requiring no external PC to host any functions or software The software is automatically updated from the Network Operations Center It also has an an internal modem with telephone jack to support the Virtual Private Network Automatic Dial Backup VADB feature Serial port LAN Phone jack for VADB support Dual Ethernet ports SAT OUT transmit 8N7788 7S Not used in router mode Figure 1 HN router Router specifications Table 1 lists the specifications for the HN router Table 1 Specifications for the HN router Weight 2 4 Ib 1 089 kg Width 1 7 inch 4 32 cm 4 5 inch 11 43 cm with pedestal base Height 9 5 inch 24 13 cm 9 75 inch 24 77 cm with pedestal base Depth 10 5 inch 26 67 cm Chapter 1 Introduction 2 1037753 0001 Revision A Safe operating temperature range Table 1 Specifications for the HN router 5 to 40 C Above 5000 ft altitude reduce maximum temperature by 1 C per 1000 ft Safe
45. allation support Web site Contact Installer Support for the Web site address if necessary This appendix covers the following topics e Saving the utility on the installer laptop on page 77 e Configuring TCP IP properties on the installer laptop on page 78 e Updating the fallback bin file on page 86 e Troubleshooting on page 87 Follow these steps to save the Fallback Updater utility on your the installer laptop 1 Obtain the self extracting file containing the utility and its supporting files from either the e mail message or the installation support web site 2 Copy the self extracting file to the laptop Appendix B Updating the router software 1037753 0001 Revision A 77 3 Open the self extracting file The Self Extractor dialog appears as shown in Figure 68 WinZip Self Extractor DWFALLUP 1 3 0 4 exe X To unzip all files in DWFALLUP_1 3 0 4 exe to the bs 4 Unzi specified folder press the Unzip button 2D Run WinZip Unzip to folder CADWFALLUP 1 3 0 4 Browse Close Overwrite files without prompting About Help Figure 68 Saving the Fallback Updater utility 4 Use the Browse button to select a location in which to unzip and save the utility and its supporting files cS Note Make a note of the location in which the utility and its supporting files are saved You will need to know the location of these files to use the utility 5 Click Unzip Configuring TCP IP Before usi
46. and connector DC cord T0155007 1033554 0001 part of kit 1036088 0001 Figure 5 DC DC power supply Connect the DC DC power supply as follows 1 Connect the DC power cord to the DC IN port on the HN router 2 Assemble the input power cable according to the wiring diagram included in the cable kit CN Note The input cable kit is included in the power supply kit The cable kit contains an input power connector connector pins and a wiring diagram it does not include wire Connect the input power cable to the DC power source but do not connect the input power connector to the power supply at this time Chapter 3 Assembling and connecting the HN router hardware 1037753 0001 Revision A 13 Chapter 3 Assembling and connecting the HN router hardware 14 1037753 0001 Revision A Chapter 4 Connecting the HN router to a transport device This chapter explains how to connect the HN router to a transport device It covers the following topics e Connecting the cables to a modem transport device on page 15 e Connecting the cables to a T 1 transport device on page 16 e Powering up and observing the router LEDs on page 16 Con necting the cables To connect the modem transport device to a modem transport Connect the installer PC to LAN 1 with an Ethernet cable device 2 Connect the modem to LAN 2 of the router with an Ethernet cable 3 Make sure that neither the router nor the customer s co
47. annels configured c Telnet 169 254 128 1 fi 6BOR Gen3 DS6 Maps Edit View Map 1 8 1 Port Edit View Map 1 DS Service Port Edit View Map 2 IAD Router 64K IAD Router 64K IAD Router 64K IAD Router 64K Router 64K Router 64K Router 64K Router 64K n a n a n a n a n a n a n a n a n a n a Figure 101 Mapping multiple DSOs Appendix E e ADTRAN Total Access 600R 114 1037753 0001 Revision A 11 When all channels are configured press CTRL W to save the changes 12 Press H to return to the Home menu 13 Press CTRL L to log out as shown in Figure 102 10 x Connection to host lost C Documents and Settings pf isher gt Figure 102 Log out screen Confirming connectivity To confirm connectivity to the NAP ping the Far End IP Address You entered this address from your FSO during the setup procedures Ping this address as shown in sample Figure 103 Connection to host lost C Documents and Settings pfisher gt ping 12 86 82 25 25 with 32 bytes of data 82 25 bytes 32 time 1 ms TTL 254 82 25 bytes 32 time 9ms TTL 254 82 25 bytes 32 time 1 ms TTL 254 82 25 bytes 32 time 1 ms TTL 254 Ping statistics for 12 86 82 25 Packets Sent 4 Received 4 Lost loss Approximate round trip times in milli seconds Minimum 9ms Maximum 1 ms Average ms C Documents and Settings pf isher gt Figure 103 Ping Far End IP address Confirm the ping is successful and proceed t
48. band Satellite Setup Welcome to Broadband Satellite Setup Use the links below to register your HN77008 terminal or point the outdoor antenna Please note that certain functions shall be disabled during this process Make sure that your HN7700S terminal is restarted once you complete the Setup process Registration Installer Use this option if vou are an installer and are commissioning a new terminal Registration User Use this option ifyou have a Registration Id and your antenna is already pointed Use this option if your terminal is already commissioned and you would like ta update your account Re registration Antenna Paintin Use this option if you would like to run pointing or ACP on your current setup VSAT Manual Use this option ifyou are an installer and would like to manually commission your Commissioning terminal as a VSAT Config File Upload Use this option to upload a new registration configuration file Zip Code File Upload Use this option to upload a new Zip Code file Mode Change Change ta HN ROUTER mode Figure 9 Setup screen 6 Click the Mode Change link This initiates the process to change the mode from VSAT to router Chapter 5 Commissioning the HN router 1037753 0001 RevisionA 21 7 The Mode Change Confirmation page displays as shown in Figure 10 Broadband Satellite Mode Change Confirmation Please confirm mode change Click the Back Button to return to previous screen or Exit butto
49. between the access number and the handset If you do not hear modem tones you may need to modify the VADB access phone number to account for site specific dialing rules For example if dialing an 8 or 9 is required to access an outside line at the site you must add the required number to the VADB access phone number Ask a site contact for site specific dialing rules and then refer to the installation specification for instructions on how to modify the VADB access phone number Chapter 8 Configuring the HN router for VADB backup 1037753 0001 Revision A Connecting the HN router The HN router contains an internal modem therefore it is not to the telephone line necessary to connect an external modem to enable VADB functionality To connect the HN router to a telephone line refer to Figure 53 and follow these steps 1 Connect one end of the modem cable to the TEL LINE port on the HN router 2 Connect the other end of the modem cable to a telephone jack or to a splitter if other devices share the telephone line In some countries a converter may be required to connect the cable to the phone jack 3 If you use a splitter connect the splitter to a telephone jack with a converter if required The final configuration for VADB is shown in Figure 53 Longer phone Ethernet cable cable p to installer PC I Protection module Grounding cable G 29551 C 02 20 08
50. ccessing the Advanced Pages 2 0000 5 55 Expanding and collapsing menus 56 Chapter 8 Configuring the HN router for VADB backup 57 VADB O vetVIeW irten es ieee eee be heeds 57 Requirements for VADB 2 0 0 0 eee eee eee 58 Installing VADB 0 0 cece ee eee eee 58 Verifying that the VADB profile is loaded 59 Testing the telephone line 0 0000 60 Connecting the HN router to the telephone line 61 Optional protection module 0000005 62 Installing the protection module 63 Verifying VADB functionality 0 0 64 LED appearance during VADB operation 65 VADB troubleshooting 00 66 Appendix A Configuring a computer to support DHCP 69 Windows Vista 0 cece eee ee 69 Windows X Pona ari Ae ke A ies CAA VLL EP 72 Windows 2000 0 0 0 cece e 75 Appendix B Updating the router software 77 Saving the utility on the installer laptop TI Configuring TCP IP properties on the installer laptop 78 Windows Vista escocia snura uier eee ene eens 78 Windows XP ose Bak once eee a te ee as 81 Windows 2000 0 2 0 ee cece eee eens 84 Updating the fallback bin file 2000005 86 Troubleshooting 0 c cece eens 87 Appendix C Disabling a Web browser s proxy connection
51. ce parameters e Entering configuration parameters Restarting the router When you received the HN router in the installation package it is in the default VSAT mode To use it as a router you must change the mode from VSAT mode to router mode To change the mode use the Advance Commissioning Options link on the System Control Center page To access the System Control Center page 1 Start a Web browser on your laptop Type http 192 168 0 1 s advanced advanced html in the browser s address bar 2 Press Enter 3 The System Control Center home page displays Reception Transmission Info Info Info What do these controls mean HN7700S System Control Center Your built in diagnostic system for viewing performance statistics getting help and configuring settings Registration HELP Your HN77008 terminal is not yet Getting Started registered Use the link below to View Help Topics register for Broadband Satellite Contact Information service Restart HN7700S Start Registration Advanced Commissioning Options DIAGNOSTIC UTILITIES Use these links to access Broadband Satellite diagnostic utilities Connectivity Test Detailed Problem Statistics Figure 8 Advanced Commissioning Options link Chapter 5 Commissioning the HN router 1037753 0001 Hevision A 4 Click Advanced Commissioning Options as shown in Figure 8 5 The Broadband Satellite Setup screen displays as shown in Figure 9 Broad
52. creen displays as shown in 105 cy Note The installation status appears in the message bar at the bottom of the screen The main pane of the window does not change Appendix F Siemens 4100 4101 DSL Modem 1037753 0001 RevisionA 119 EZ Gigaset FLEXConfig Searching for device SIEMENS Figure 105 Searching for device 3 Click the Install button 4 When the system has located the device its displays the Ready to proceed with device installation message as shown in Figure 106 Ez Gigaset FLEXConfig Siemens Subscriber Networks 4100 Series D241 9 SIEMENS Figure 106 Ready message Appendix F Siemens 4100 4101 DSL Modem 120 1037753 0001 Revision A 5 The system displays the Downloading Firmware message as shown in Figure 107 EX Gigaset FLEXConfig Siemens Subscriber Networks 4100 Series D241 SIEMENS Figure 107 Downloading Firmware 6 The system displays the rebooting message a show in Figure 108 EZ Gigaset FLEXConfig Siemens Subscriber Networks 4100 Series 0241 SIEMENS Figure 108 Rebooting Device message Appendix F Siemens 4100 4101 DSL Modem 1037753 0001 RevisionA 121 7 Once the system reboots the installation complete message displays 8 Click OK to exit the application as shown in Figure 109 Figure 109 Installation complete Proceed to Chapter 2 Preparing the HN router for installation on page 5 Appendix F Siemens 4100 4101 DSL Mo
53. d modems a serial port for connecting a serial device and a phone line connector to support VADB To install the HN7700S for VADB see Chapter 8 Configuring the HN router for VADB backup The HN router can be oriented in two ways in a vertical position with the pedestal base or in a horizontal position without the pedestal base when mounted in a ventilated rack The pedestal base ensures that the HN router receives proper ventilation Use it to mount the HN router in a vertical position Chapter 3 Assembling and connecting the HN router hardware 1037753 0001 Revision A 9 Attaching the base To attach the base to the router 1 Position the router and pedestal base Figure 3 Ventilation openings To attach the base slide the terminal into the base Pedestal base To remove the base pull the release tab down and slide the base away from the terminal HN7000S Res 4 G 29545 C UN 01 28 08 Ventilation openings Figure 3 Attaching the router to the pedestal base 2 Starting with the router bottom about 1 2 inch from the bottom of the pedestal base slide the router into the base until the router locks into position Removing the base If you need to remove the router from the pedestal base 1 Pull the release tab on the bottom of the base down See Figure 3 2 Slide the base away from the router Chapter 3 Assembling and connecting the HN router hardware 10 1037753 0001 Re
54. dem 122 1037753 0001 Revision A Acronyms and abbreviations A AC Alternating current AWG American Wire Gauge C C Celsius D DC Direct current DCE Data communication equipment DHCP Dynamic Host Configuration Protocol DTE Data terminal equipment E EMC Hlectromagnetic compatibility EMI Electromagnetic interference ESN Hlectronic serial number EU European Union F FCC Federal Communications Commission ft Foot j IPoS IP over Satellite standard ITU T Union Telecommunication Standardization Sector L Ib Pound LED Light emitting diode M Mbyte Megabyte MHz Megahertz N NAP Network Access Provider NIC Network interface card P PC Personal computer POP Point of Presence PSTN Public switched telephone network R R amp TTE Radio Equipment and Telecommunications Terminal Equipment REN Ringer equivalence number V VAC Volt alternating current VAR Value added reseller VPN Virtual Private Network e Acronyms and abbreviations 1037753 0001 RevisionA 123 e Acronyms and abbreviations 124 1037753 0001 Revision A Index A ADTRAN Total Access 600R 3 Advanced Pages Advanced Configuration and Statistics 54 Attaching the pedestal base 10 Auto Selection 3 C Cables connecting to HN7700S 16 Colors meaning of System Status link 45 D Detailed Problem Statistics page 52 DHCP configuring 69 DS
55. dvanced Pages by typing 192 168 0 1 s advanced advanced html in the browser address bar and pressing ENTER 3 Verify that the VADB link is in use a From the Advanced Menu VADB section click Call status b Verify that VADBLINK appears in the Link in use field as shown in Figure 57 zig go E http 192 168 0 1 fs advanced advanced htmi e x sees rs Ele Edit View Favorites Tools Help Google Gr Jopo E vv Bookmarks E oblocked S check 4 Autolink S Autoril settings fh E sp Bage G Toos SIN 4000654 i Bw Home Main bin 5 4 0 25 Advanced Configuration and Statistics Restart HN77008 Fallback bin 5 3 0 15 EE wa HN7700S System Control Center Enable Auto Refresh gf Interval sec Submit E Advanced Menu General Call Status Receiver Stats Transmitter Diagnostics NN ZZ IP Routing ttt eee IP Stack Senices Firewall PEP Turbopage Serial Protocols Logs current_state abort in progress OS Stats hsec_to_flag router_mode VADB trans acked flag Config Show daca s tow senabied circ_retry Status Show term_pending Call Status awaiting_dtr_active line_retry sess_retry idle_rej_flag Stats Show Link in use ProtoStats E a Modem Stats Timers Show Bad Addr Log SESSION ACTIVE and VADBLINK Passwd Show sho
56. e Properties Intel R PRO 100 VE Network Connection ig Disconnects the selected connection Figure 75 Network and Dial up Connections Windows 2000 3 Appendix B Updating the router softwa 84 1037753 0001 Revision A Right click the Local Area Connection icon that represents the network adapter connecting the computer to the router and select Properties The Local Area Connections Properties window appears as shown in Figure 76 re Local Area Connection Properties 2 x General Connect using Big Intel R PR07100 VE Network Connection Configure Components checked are used by this connection E Client for Microsoft Networks v 8 File and Printer Sharing for Microsoft Networks Internet Protocol TCP IP Install Uninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protacol that provides communication across diverse interconnected networks Show icon in taskbar when connected OK Cancel Figure 76 Local Area Connection Properties Windows 2000 4 Ensure that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked If NetBEUI is installed uninstall it 5 Select Internet Protocol TCP IP Be careful not to uncheck the checkbox 6 Click Properties The Internet Protocol Properties window appears as shown in Figure 77 Internet P
57. e 37 If you experience installation problems with the HN Router first try the Diagnostic Utilities on page 51 For warranty or repair support the contact information varies depending on the location If the customer needs service warranty or repair support they should contact their customer service representative in accordance with their service agreement Chapter 2 Preparing the HN router for installation Items required for installation This chapter discusses preparations you must make prior to installing the HN router and information you should know before beginning the installation Note Install your trasport device before installing the HN router The appendices listed below give the installation instructions for the trasport devices e Appendix E ADTRAN Total Access 600R on page 99 e Appendix F Siemens 4100 4101 DSL Modem on page 117 This chapter discusses the following tasks e tems required for installation on page 5 e Confirming installer PC and site requirements on page 6 e Customer site requirements on page 7 The HN router and the transport device shipping cartons contain the equipment necessary for installation Before beginning the installation make sure you have all of the items shown in Figure 2 on page 6 and any other materials you may need Note Customers who purchased their system from a Hughes retail channel receive an order confirmation e mail Note Ifthe site has a DC power source
58. e ADTRAN Connect the power cord from the ug to the ADTRAN 1 C he p d from the AC PWR plug to th designated T1 outlet 2 Connect the installer laptop to the 10 100 Base T port on the back of ADTRAN unit with an Ethernet cable 3 Press any key to display the login screen Logging in Login to the user interface as shown in Figure 89 1 Enter your username Press Enter 2 Enter your password Press Enter c Telnet 169 254 128 1 TA 66 6R Gen3 user superuser Password ssHeeHHHHE_ Figure 89 Login screen The System Info menu screen displays as shown in Figure 90 Appendix E e ADTRAN Total Access 600R 106 1037753 0001 Revision A System Info menu The System Info menu screen gives basic information about the ADTRAN and displays the fields available for editing A 666R Gen3 Sustem Info System Name System Config System Location System Utility System Contact Interfaces Unit Name TA 666R Gen3 CLEI Code Part Number 4263666 Controller Serial Number G44D2245 Security System Serial Number CFGB510625 DSA Maps Firmware Revision A 65 63 5 Bootcode Revision B 5 System Uptime 5 days 19 hours 43 mins 5 secs Date Time Saturday January 6 19 43 65 1988 Figure 90 System Info menu screen Configuring the To begin configuring the ADTRAN ADTRAN 1 Select the System Config menu to set up the operational configuration for the ADTRAN 600R 2 Navigate to the Router menu as shown in Figure 91 Use this menu
59. e configuration is incorrect click Back to change the Network Access Provider selection Service Name Service_22 WAN Type Static IP Figure 18 Auto selection T 1 NAP verification screen Terrestrial Broadband Verificaton of Service Parameters Please verify the Service Parameters listed below and click Next to continue Ifthe configuration is incorrect click Back to change the Network Access Provider selection Service Name Service 3 WAN Type PPPoE Layer 3 Figure 19 DSL NAP verification 8 Verify the service parameters are correct 9 Click Next Entering and verifying Figure 20 shows a sample Configuration Parameters screen for a configuration parameters DSL NAP Figure 21 on page 29 illustrates the parameters for a Chapter 5 Commissioning the HN router 28 1037753 0001 Revision A T1 provider Your screen may differ depending on the NAP selected Terrestrial Broadband Configuration Parameters Please enter the configuration parameters Click Next to continue Mgmt IP Address From work order PPP Username From work order dsl hns com PPP Password From work order Figure 20 Auto selection DSL Configuration Parameters Terrestrial Broadband Configuration Parameters Please enter the configuration parameters Click Next to continue Mgmt IP Address From work order WAN IP Address From work order WAN Subnet Mask From work order WAN Default Gateway From work order
60. e displayed Please reboot router after successful completion Saving configuration to local config file Configuration Saved Please click the Restart button to complete the setup process Figure 23 Auto selection Confirmation screen Connecting the HN router During the commissioning process the screen displays the progress of saving the configuration to the local configuration file and indicates when processing is finished To complete the setup process connect the broadband transport device to the HN router and the NAP e Connect the yellow cable from the transport device to the LANG port on the HN router e Connect the laptop to the LANI port on the HN router e Click the Restart button Once the HN router comes back up it is operating in Router Mode The SCC Home page IP address changes from 192 168 0 1 to 192 168 5 1 Access the SCC Home Page by opening your Web browser and typing 192 168 5 1 in the address bar The system displays the HN router home page as shown in Figure 24 on page 32 Note When commissioned as a router HN7700S R is used to identify this functionality on all user interface screens Chapter 5 Commissioning the HN router 1037753 0001 RevisionA 91 32 System LAN WAN System Status Info Info Info OK 8 HN7700S R System Control Center SYSTEM STATUS HELP Use these links to see general View Help Topics information about your Terrestrial Contact Informatio
61. e on position Checking the modem LEDS Once you turn the modem on the LEDs on the front of the modem illuminate If the modem is working properly you should verify the following cS Note The Power light remains red while the unit begins a self test and tries to establish network connections e The power LED turns green after all tests have passed e The Ethernet light should remain a solid green e The DSL LED must remain a solid green This indicates that a connection has been established Appendix F Siemens 4100 4101 DSL Modem 118 10377530001 Revision A e The Internet LED should remain a solid green e The Activity LED may blink Installing the modem To establish a connection from your computer to the modem 1 After connecting the modem power up your laptop 2 Click the icon appears on the screen that was downloaded from the installer portal Notice that the Power Ethernet and DSL LEDs on the modem will turn green The installation interface The installation process is an automated process composed of the following steps e Searching for the device e Installing the device e Downloading firmware e Rebooting the system e Exiting the application The installation procedure Use the following procedure to install the modem 1 Double click the Siemens installation icon as shown in Figure 104 Siemems 4101 _PID_Updater _1 0 exe Figure 104 Installation icon 2 The Searching for device s
62. eck your connections You cannot successfully configure TCP IP properties if the red X is present 3 Right click the Local Area Connection NIC Card icon that represents the terminal network connection and select Properties The Local Area Connection NIC Card Properties dialog appears as shown in Figure 70 Note Depending on your security settings a popup User Account Control message may appear requesting that you confirm the action before proceeding Click Continue to proceed Appendix B Updating the router software 1037753 0001 RevisionA 79 80 Figure 70 Local Area Connection Properties Windows Vista 4 Ensure that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked as shown in the Networking Sharina Connect using ra Realtek RTL8169 8110 Family PCI Gigabit Ethemet NIC This connection uses the following items OM Client for Microsoft Networks E QoS Packet Scheduler 8 File and Printer Sharing for Microsoft Networks ntemet Protocol Version 6 TCP IPv6 Piane Protocol Verson TCP Pva Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder Install Uninstal Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks SKK IK S EK
63. er Applicat O Manual proxy configuration Internet Search SSL Proxy ji Port E Tabbed Browsing Downloads ETP Proxy Port o D Composer Gopher Proxy Port D Mail amp Newsgroups SOCKS Host _ Port Bp D Instant Messenger D ICQ D Privacy amp Security No Proxy for localhost 127 0 0 1 V Advanced Example mozilla org net nz Scripts amp Plugins O Automatic proxy configuration URL Keyboard Navi CC O y gained Cache Proxies HTTP Networking Software Insta wl Figure 81 Accessing proxy settings Netscape 4 In the Category window select Advanced Proxies 5 Select Direct connection to the Internet 6 Click OK 7 Close Netscape 8 Relaunch Netscape to enable the changes Appendix C Disabling a Web browser s proxy connection 1037753 0001 RevisionA 91 Appendix C Disabling a Web browser s proxy connection 92 1037753 0001 Revision A Appendix D Conformance with standards and directives The HN7700S has been certified to conform to the standards shown in Table 4 Additional information follows the table Table 4 HN7700S standards compliance Category Safety standards Standard UL60950 1 for the United States HN7700S CAN CSA C22 2 No 60950 1 for Canada See additional information below EN60950 1 for the European Union Electromagnetic Interference EMI standards FCC Part 15 for the United
64. es if the red X is present router software 4 Ensure that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked as shown in Figure 73 If NetBEUI is installed uninstall it Local Area Connection Properties General Authentication Advanced Connect using ES Intel R PRO 100 VE Network Connection This connection uses the following items v Eh Client for Microsoft Networks vi Fie and Printer Sharing for Microsoft Networks M 38 QoS Packet Scheduler Internet Protocol TCP IP Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected OK Cancel Figure 73 Local Area Connection Properties Windows XP 5 Select Internet Protocol TCP IP Be careful not to uncheck the check box 6 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 74 Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for IP address Subnet mask Default gateway Preferred DNS server Alternate DNS server Use the following DNS server addresses the appropriate IP settings Obtain an IP address automat
65. es to the HN router Standards to which Conformity is declared FCC Part 15 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party s name Hughes Network Systems LLC Address 11717 Exploration Lane Germantown MD 20876 Telephone 1 866 347 3292 Trade Name HUGHES Type of Equipment Two Way Hughes System Model Numbers HN7700S 1500139 xxxx The Two Way Hughes System HN router complies with the Canadian ICES 003 Class B standard Appendix D Conformance with standards and directives 1037753 0001 RevisionA 95 Canada Class B warning This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada R amp TTE EU This product is within the scope of the EU Radio Equipment and Telecommunications Terminal Equipment R amp TTE Directive Telecommunications This section explains compliance with the IP over Satellite standards standard IPoS and FCC Part 68 IPoS The Hughes system is compliant with IPoS ratified by the Telecommunications Industry Association TIA 1008 first published in October 2003 and issued as Revision A in May 2006 TM Figure 82 IPoS symbol FCC Part 68 This sect
66. eting steps 1 though 6 contact Installer Support Appendix B Updating the router software 88 1037753 0001 Revision A Internet Explorer Appendix C Disabling a Web browser s proxy connection This appendix explains how to configure Internet Explorer and Netscape web browsers not to connect to the Internet through a proxy server The procedures may be used to configure the browser on your installer laptop PC or the customer s computer Users should be aware that it is rare to enable a proxy server Most users disable proxy servers This appendix covers the following topics e Internet Explorer on page 89 e Netscape on page 91 To disable the proxy connection if you are using Internet Explorer 1 Turn the computer on 2 Open Internet Explorer 3 Select Tools Internet Options Appendix C Disabling a Web browser s proxy connection 1037753 0001 Revision A 89 90 4 Select the Connections tab as shown in Figure 79 General Security Privacy Content Connections Programs Advanced To setup an Intemet connection click Setup m Dial up and Virtual Private Network settings 3 Add Remove Choose Settings if you need to configure a proxy Settings server for a connection Never dial a connection Dial whenever a network connection is not present C Always dial my default connection Current default None Set Default r Local Area Ne
67. following tasks must be completed for VADB to work properly e Before testing VADB functionality you must use a phone handset to dial the VADB access phone number For details refer to Testing the telephone line on page 60 e The telephone cable must be plugged into the TEL LINE port on the HN router and a telephone jack or splitter In some countries a converter may be required to connect the cable to the phone jack Installing VADB Installing VADB consists of the following tasks e Verifying that the VADB profile is loaded e Testing the telephone line e Testing VADB functionality Before beginning the installation check the telephone line local dialing rules If it does not match the sequence in the installation specification or as shown in the Advanced Pages see VADB troubleshooting on page 66 contact Installer Support Chapter 8 Configuring the HN router for VADB backup 58 1037753 0001 Revision A Verifying that the VADB Config show menu selection The VADB profile is a downloaded configuration file that sets up profile is loaded the HN router to support VADB After the HN router is installed and commissioned follow these steps to verify that the VADB profile is loaded 1 Access the Advanced Configuration and Statistics pages shown in Figure 52 by typing 192 168 0 1 f s advanced advanced html in the browser address bar and pressing ENTER 2 From the Advanced Menu VADB section click Config S
68. from VSAT to router mode on page 20 Terrestrial Broadband Setup page on page 22 e Commissioning by auto selection on page 24 Completing the commissioning process on page 30 e Commissioning by manual entry on page 33 Make sure you have made all the proper connections before you begin e Verify the installer laptop is connected to the HN router s LANI port e Verify the transport device is connected to the HN router s LANZ2 port The appendices contain instructions for connecting the HN router to the various transport devices e Refer to Connecting the cables to a modem transport device on page 15 or Connecting the cables to a T 1 transport device on page 16 for instructions on how to connect the cables If the HN router does not assign the IP address 192 168 0 1 to the installer PC restart the installer PC to obtain the IP address Commissioning the router consists of the following tasks e Accessing the System Control Center page to use the Advanced Commissioning Options link to display the Setup link Accessing the mode change link to change the mode from VSAT to router mode Selecting the Configuration File Upload link Selecting the Registration Installer link Chapter 5 Commissioning the HN router 1037753 0001 Revision A 20 Changing from VSAT to router mode Choosing auto selection or manual entry to enter service parameters Selecting the service provider Selecting and verifying the servi
69. guring the ADTRAN on page 107 Confirming connectivity on page 115 At a minimum your laptop must be equipped with the following to successfully install the ADTRAN 600R ADTRAN shipping carton 32 MB RAM Pentium compatible 166 MHz or faster 12 MB of hard disk space Windows 98 or later operating system The ADTRAN shipment includes the items listed below Make sure you have all the items before you install the unit The Total Access 600R unit with attached wallmount brackets The Total Access 600 Series System CD ADTRAN P N 3253052 Hardware revision notice card ADTRAN P N 61200624L 1 17 Mounting instructions ADTRAN P N 61200624L1 19 RJ 45 to RJ 45 8 pin cable 6 ft ADTRAN P N 3127004 Cable tie for securing attached cables ADTRAN P N 3292032 Four rubber feet for table top installations ADTRAN P N 3270BF003 3 prong detachable power cord ADTRAN P N 3127009 Appendix E e ADTRAN Total Access 600R 1037753 0001 Revision A 99 Figure 83 and Figure 84 show front and back views of the ADTRAN 600R Figure 83 ADTRAN 600R front Ger Figure 84 ADTRAN 600R back Installing the ADTRAN The ADTRAN 600R may be wallmounted or used in a table top 600R position The tools required for wallmount installation of the unit are e Four 8 x 3 4 inch pan head wood screws e Drill and drill bit set e Flat head screwdriver medium e Two Phillips head screwdrivers small medium e Wire wra
70. how as shown in the figure below System Control Center Wi Internet Explorer Gc E htto 7392 168 0 1 fs advancedjadvanced hri y iex cse a G JEES S el Be Be Sravz705 System Control Center HE gt cp Page Goo SIN 4000654 EH Home Main bin 5 4 0 25 Advanced Configuration and Statistics Restart HN7700S Fallback bin 5 3 0 15 Enable Auto Refresh Wi Interval sec I j Submit E Advanced Menu ENABLED ENABLED General Config Show MERRIE Ee VADB CONFIG PARAMETERS Transmitter vadb_net_enabled ENABLED vadb_rem enabled ENABLED Diagnostics vadb_mode ANYTIME ON DEMAND idle timeout sec 0 LAN TOD start time s TOD stop time z P Routing IP Stack Serices encryption key 1234567898765432 Firewall poll timeout sec 50 PPP init timeout sec 60 PEP manual timeout sec s D stale pkt timecut ms 10000 A Turbopage retx timeout sec siS retx limit ppp auth timeout sec 5 ppp auth retry 1 sia Serial Protocols ppp debug enabled DISABLED test enabled ENABLED Logs random interval sec 0 extended codes DISABLED OS Stats VADB port num 3 prim phone num 9 18006780117 j gt Config Show baud rate 57600 bkup phone_num 9 18006780117 GRRE init modem str ATVOEORO Call Status actv modem str ATeFEQVXeAS2 12856 26C1eD2S0 16M4eKeIcH1sR1cB1 Stats Show test modem str Proto Stats idle modem str ATsFEQVXsAS2 12856 26C1eD250 1e
71. ically Use the following IP address 155 199 0 2 255 255 255 252 Figure 74 Internet Protocol Properties Windows XP Appendix B Updating the router software 1037753 0001 RevisionA 83 oo 10 11 Windows 2000 1 Select Use the following IP address Type 192 168 0 2 in the IP address field Type 255 255 255 252 in the Subnet mask field Note You do not need to enter information in the Default gateway Preferred DNS server or Alternate DNS server fields Click OK Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset Connect the laptop to the router with an Ethernet cable 2 From the Windows desktop on the installer laptop select Start Settings Control Panel then double click the Network and Dial up Connections icon A list of network adapters appears as shown in Figure 75 A Local Area Connection icon must appear on the page If it does not the network is not installed correctly P Network and Dial up Connections ssl loi xj File Edit View Favorites Tools Advanced Help Ea lt Back gt search G3 Folders lt d GS x 1 E Address Network and Dial up Connections Go Network Connecti u s t Make New ep Disable and Dial up Connection ayes Status ons Create Shortcut Local Area Co Type LAN Connection Status Enabled Delete nnection Renam
72. inal 2 Remove the coaxial cable from the HN router SAT IN port See Figure 56 CAUTION Do not remove or loosen the factory installed hex nut on the HN router SAT IN port Use the hex nut supplied with the protection module kit to secure the ring terminal attached to the protection module ground cable HN7700S backplane Do not remove or AE loosen the factory Ground cable from protection installed hex nut module Use hex nut supplied with T0155015 the protection module to secure the ring terminal Figure 56 Connecting the protection module ground cable 3 Slip the ring terminal at the end of the protection module grounding cable over the SAT IN terminal post Chapter 8 Configuring the HN router for VADB backup 1037753 0001 RevisionA 63 4 Install the hex nut provided with the protection module on the SAT IN terminal post and tighten it 5 Reconnect the coaxial cable to the SAT IN terminal post Make sure the cable is securely tightened See the Caution statement that follows Figure 9 on page 16 6 Connect the longer phone cable from the LINE port on the protection module to the telephone jack or to a splitter if other devices share the telephone line See Figure 55 7 If you use a splitter connect the splitter to a telephone jack Verifying VADB functionality Follow these steps to verify VADB functionality 1 Open a web browser on the installer PC 2 Access the System Control Center A
73. indicating normal operation 1 All LEDs light up for sec 2 The power LED lights up and remains on indicating the remote terminal is powered up 3 The LAN LED lights up within 30 sec indicating that LAN connectivity is detected 4 The power LED blinks indicating that the router is not commissioned 8N7788 17 6 G 29569 C Figure 7 Router LEDS Chapter 4 Connecting the HN router to a transport device 1037753 0001 Revision A 17 18 The following table explains other LED light patterns and their meanings LED Pattern Description LAN Solid blue Operating normally Off Cable between HN router and the LAN port is not connected Flashing Operating normally Transmit Solid blue Operating normally WAN Off No physical connectivity to the WAN port Flashing Receiving data Intermittent flashing Indicates a problem Receive Solid blue Operating normally PPP IP Off PPP connectivity failed or unable to reach default gateway Flashing Data is received or transmitted System Solid Blue Operating normally Off System is unavailable Chapter 4 Connecting the HN router to a transport device 1037753 0001 Revision A Chapter 5 Commissioning the HN router Router connections Commissioning procedures This chapter explains how to commission the HN router It includes the following topics e Router connections on page 19 e Commissioning procedures on page 19 e Changing
74. ion applies to the HN77008 only Standards to which Conformity is declared FCC Part 68 Part 68 Compliance This equipment Two Way Hughes System Model Number HN router complies with Part 68 of the FCC rules and requirements adopted by the ACTA On the rear panel of this equipment is a label that contains among other information the product part number P N in the format XXXXXXX XXXX and an eight digit Electronic Serial Number ESN If requested this information must be provided to the Telephone Company The Two Way Hughes system needs to be installed according to the instructions Coaxial cables Rx and Tx need to be grounded at the point of entry A plug and jack used to connect this equipment to the premises wiring and telephone network must Appendix D Conformance with standards and directives 96 1037753 0001 Revision A Ringer equivalence number REN Discontinuance of service Telephone Company changes comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant 26 Gauge telephone cord and modular plug is provided with this product It is required to be terminated with a plug type 605 or a FCC plug type 6 position for Australia Z CAUTION To reduce the risk of fire use only No 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord This section applies to the HN7700S only The REN is used to determine the number of devices that may be connected to a te
75. ion my HN7700S R system What IP Addresses can configure on the computers connected to my HN7700S R terminal How do configure IP Addresses on my computer What do the HN7700S R LEDs indicate How do power cycle my HN7700S R system What are the meanings ofthe Software Download Status messages What are the meanings of the Web Acceleration messages What are the possible Serial Port status messages and what do they mean Why cant access HN7700S R System Control Center while am logged into my company s Intranet e Whyis access to secure web site slow e Why am notable to access the System Control Center If you need further assistance please contact Technical Support Figure 48 Frequently Asked Questions page Advanced Pages The Advanced Configuration and Statistics pages also known as the Advanced Pages contain detailed information about the HN router such as statistics logs status and operating parameters Chapter 7 System Control Center 54 1037753 0001 Revision A Figure 49 is a sample showing one of the many available Advanced Pages You may need to access the Advanced Pages to communicate with Installer Support or to configure special features such as Virtual Private Network Automatic Dial Backup VADB SIN 1464526 aire Fallback bin g Advanced Configuration and Statistics Terrestrial Statistics Summary A SSSA Db e A a a a ai cesta a E x Rv aS A E T6 A UTR V Fu 000
76. it will require a DC DC power supply See Table 2 on page 11 You must provide the wire required to assemble the DC input power cable Chapter 2 Preparing the HN router for installation 1037753 0001 Revision A Items required for Ensure the HN router shipping carton contains the items shown in installation Figure 2 Q2 Warranty Pedestal base Power supply Wall unit or in line unit Remote terminal Items provided in the remote terminal shipping carton installation specification or wor terr cfg file if you are Installation specification instructed to upload it or work order Items provided by the installer G 29716 C 05 19 08 Figure 2 HN router components Confirming installer PC You must confirm that your PC the installer laptop and the and site requi rements customer s computer meet specific requirements before you install the HN router or the transport device The installer laptop PC must meet the following requirements e Ethernet enabled network interface card NIC and Ethernet cable e Windows Vista Windows XP or Windows 2000 operating system with DHCP configured to automatically obtain IP addresses See Appendix A Configuring a computer to support DHCP on page 69 Chapter 2 Preparing the HN router for installation 6 1037753 0001 Hevision A Customer site requirements Internet Explorer 6 0 or later with proxy settings disabled See Appendix C Disabling
77. k the indicator button to access the System Status page to Chapter 7 System Control Center 1037753 0001 RevisionA 49 46 Other System Control Center buttons The System Status page Chapter 7 System Control Center 1037753 0001 Revision A view status details and restore previous operating parameters System LAN WAN System Status Info Info Info Figure 38 System Status indicator reporting Web Acceleration feature down Ifthe indicator button is red and Problem appears below it as shown in Figure 39 there is a problem Click the indicator to access the System Status page to view problem details System LAN WAN System Status Info Info Info Problem Figure 39 System Status indicator reporting a problem LAN Info shows the configuration of the LAN LANI port It also displays the statistics about the traffic through the LAN port WAN Info shows the configuration of the WAN LAN2 port It also displays the statistics about the traffic through the WAN port System Info provides basic system configuration information about the HN router Figure 40 shows the System Status page A description of the fields on the page follows the figure Detailed Problem Statistics Connectivity Test Help LAN Info page What do these controls mean SYSTEM STATUS oftware Download Status Download Complete CP Acceleration Status Operational IPSec Tunnel Status UP Peer Primary 67 46 0 6 WAN Status PP
78. l entry Verification of Service Parameters 0 34 28 Manual entry Manual Configuration screen 0 0 00 ee eee eee 34 e Figures 1037753 0001 Revision A x e Figures Chapter 6 29 Summary pag oso e RR RS cele bear ES HERE NES 38 30 SDE Monitor page 24h ache bd eed eee dyke eet dd Re Rb 39 312 System Status page s ise vore des AP fu Ree Sah es 39 Chapter 7 32 Selecting settings option 42 33 Set ngs screen ated ead dese EIAS b Ee es 42 34 System Control Center home page 43 35 Web page top frame eir onee reda e eh 44 36 Question inks iiit RAV exi een Er Meri Re 44 37 Link explanation noll c i ee ReE Ve ee ee P UERE Se 45 38 System Status indicator reporting Web Acceleration feature down llle 46 39 System Status indicator reporting a problem 0 000000 eee 46 40 System Status page neran n ena EA a E aa hh 47 41 LAN Info page sae ere a Se ea VERSER 48 42 WAN Info page coeds ete eins Vee ne e ede E eR ta 49 43 system Info page acc sin k reinan g be sn eb heh asa P Rx ite 50 44 Additional Home Page links 0 0 0 cece cece ee eee 51 45 Detailed Problem Statistics selection 0 0 cc eee eee eee ee 52 46 Help welcome page 2 2 sida bebe eee hk eh ee 53 47 Help Introduction page 0 0 eee ee eee nee 54 48 Frequently Asked Questions page 0 0 cece eee ee eee ee 54 49 Advanced page secs ip end ceed RR ERRAT E dean dds
79. lephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENS contact the local Telephone Company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US 5L4DT B 1032021 The digits represented by the are the REN without the decimal point e g 00 is a REN of 0 0 For earlier products the REN is separately shown on the label This section applies to the HN7700S only If the Two Way Hughes System causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary If phone service is discontinued and you believe it is due to the HN7700S terminal please contact Hughes Customer Care or your service provider This section applies to the HN7700S only The Telephone Company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the Telephone Appendix D Conforma
80. llation overview Installing the modem is a multi step process composed of the following tasks e Connecting the cables e Making the connection e Commissioning the modem Installing line filters Prior to installing the Siemens 4100 4101 DSL modem you must wire and filter the modem for proper installation This includes Locating the phone line where the modem will be installed e Installing filter s on a shared ADSL line Install filters on each analog device sharing the phone line or the phone line needs to be split with a filter on the branch where all the analog devices are Do not put a filter on the portion of the line where the modem is attached Connecting the cables To connect the modem s cables follow the steps below 1 Place the SpeedStream ADSL modem is an upright horizontal position on a flat surface 2 Plug the power cable black cable into an electrical outlet and connect it to the black 12VDC port on the back of the DSL modem 3 Connect one end of the data cable gray cable to the gray DSL modem port on the back of the modem Connect the other end to the phone jack or to the side of the DSL filter labeled DSL HPN the gray port on the phone filter 4 Connect the yellow Ethernet cable to the Ethernet port on the back of your laptop to the Ethernet port yellow port on the back of the DSL modem After verifying all connections are correct toggle the black power switch on the right side of the back panel to th
81. mputer are connected to an Ethernet router or switch 4 Connect the power cables cS Note Do not connect any devices to the HN router at this time Serial and Ethernet devices may only be connected to the remote terminal after it is installed and commissioned Chapter 4 Connecting the HN router to a transport device 1037753 0001 Revision A 15 16 Figure 6 is a sample illustration of the connections using a modem transport device A Surge Power LE supply G 29549 C 02 20 08 protector Qa DC power cord T Figure 6 Connecting the cables CX Connecting the cables to a T 1 transport device Powering up and observing the router LEDs Note Ensure the modem has been configured properly prior to connecting the cables To connect the T 1 transport 1 Connect the installer PC to LAN 1 with an Ethernet cable 2 Use an Ethernet cable connected to the T 1 s 10 100 Base T port to LAN 2 of the HN router 3 Connect the power cables Power up the remote terminal and watch the LEDs for normal operation as follows Chapter 4 Connecting the HN router to a transport device 1037753 0001 Revision A LEDs on power up WAN As the HN router powers up observe the LEDs as shown in Figure 7 to make sure that the HN router is working properly When power is applied to the HN router or after the HN router is reset the LEDs light up in the following order
82. n Broadband terminal Restart HN7700S R View System Status View LAN Information View WAN Information DIAGNOSTIC UTILITIES Use these links to access Terrestrial Broadband diagnostic utilities Connectivity Test Detailed Problem Statistics Figure 24 Router System Control Center home page If the SCC home page does not renew 1 Open a command prompt or window on the installer PC Type ipconfig renew 2 Press Enter The system displays the following message cx C WINDOWS System32 cmd exe Connection specific DNS Suffix IPfddress 192 168 8 Subnet Mask Default Gateway C Documents and Settings labuser gt ipconf ig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix L IP Addresses a oala n 168 0 2 Subnet Mask z 255 255 Default Gateway 192 168 0 C Documents and Settings labuser gt ipconfig renew Windows IP Configuration Ethernet adapter Local flrea Connection Connection specific DNS Suffix IP Addy Subnet Mask Default Gateway C Documents and Settings labuser gt Figure 25 IP address assigned Chapter 5 Commissioning the HN router 1037753 0001 Revision A Commissioning by manual entry Selecting and verifying the NAP Hughes recommends using the auto selection process If you are instructed to commission by manual entry you must have required information to complete this process See Entering and verifying the c
83. n to exit setup The terminal is currently commissioned in VBAT mode and you have chosen to commission the terminal in HN Router mode Please clickthe Next button to proceed with Terrestrial Commissioning Terrestrial Broadband Setup page Figure 10 Mode Change confirmation 8 Click Next to continue with the commissioning process 9 The Terrestrial Broadband Setup screen displays as shown in Figure 11 on page 23 The Terrestrial Broadband Setup screen is the Terrestrial Broadband Commissioning start page It is your entry point to commissioning the HN router and uploading the configuration file It contains three links e Registration Installer e Config File Upload e Mode Change You will not use the Mode Change link since you have already changed the mode to router mode Using the Mode Change link at this time will change the mode from router to back to VSAT mode Figure 11 shows the Terrestrial Broadband Setup page Chapter 5 Commissioning the HN router 22 1037753 0001 Revision A Terrestrial Broadband Setup Welcome to Terrestrial Broadband Setup Use the links below to register your HN 7008 R terminal Registration Installer Use this option ifyou are an installer and are commissioning a new terminal Config File Upload Use this option to upload a new registration configuration file Mode Change Change to VSAT mode Figure 11 Terrestrial Broadband Setup page 1 Click the Config File U
84. nce with standards and directives 1037753 0001 Revision A 97 Company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service Repairs in the United States f trouble is experienced with the Two Way Hughes System equipment for repair or warranty information contact your service provider If the equipment is causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until the problem is resolved Hughes must make any necessary repairs to the modem portion of this equipment in order to maintain valid FCC registration Do not attempt to repair or service your router Return it to Hughes No repairs can be made by customers All repairs must be done by a Hughes authorized service center This equipment cannot be used on public coin service provided by the Telephone Company Connection to Party Line Service is subject to state tariffs Contact the state public utility commission public service commission or corporate commission for information Canada equipment The Industry Canada label identifies certified equipment This attachment limitations certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement Documents The Department does not guarantee the equipment will operate to the user s satisf
85. netic compatibility 95 safety Canada 94 telecommunications 96 System Control Center accessing 43 Advanced Pages 56 help page 52 links System Status 45 System Status link color 45 T T 11 Telecommunications standards 96 terr cfg 7 Testing telephone line for VADB 60 VADB functionality 64 Troubleshooting Fallback Updater utility 87 VADB operation 66 V VADB description 57 installing 58 LEDs 65 testing functionality 64 testing the telephone line 60 troubleshooting 66 e Index 126 1037753 0001 Revision A
86. nfo page Figure 42 shows the WAN Info page WAN Info shows the configuration of the WAN port and maintains statistics about the traffic through the WAN port Click the Clear WAN Statistics button to refresh the screen and populate with the most current statistics What do these controls mean Detailed Problem Statistics WAN INFO Connectivity Test Connectivity Test IP Address 172 31 224 3 wm ume ese Clear WAN Statistics Figure 42 WAN Info page Chapter 7 System Control Center 1037753 0001 RevisionA 49 System Info page The System Info page as shown in Figure 43 on page 50 provides basic system configuration information for the HN router The page is divided into two sections The HN router Info section contains identifying information for the router such as the Site ID and Serial Number The Software Configuration section displays NAT DHCP and Firewall information if these options are enabled What do these controls mean Detailed Problem Statistics SYSTEM INFO Connectivity Test d Printthis page It will be needed if your system fails Help This information is needed when you call Technical Support HN7700S R Info WAN Info Site ID SIVGTNO2D WAN Type PPPoE Layer2 Serial Number 1392615 Network Access Provider Service 2 Software Date Jan 8 2008 13 05 16 Router IP Address 172 18 25 2 Software Release 5 8 0 10 Software Configuration LAN IP Address 10 10 21 NAT Disabled
87. ng the Fallback Updater utility you must first manually properties on the configure the TCP IP properties on your laptop This section installer aptop explains how to configure TCP IP properties for Windows Vista Windows XP and Windows 2000 operating systems cS Note You must connect your installer laptop to the router with an Ethernet cable before configuring TCP IP properties Windows Vista 1 Connect the installer laptop to the router with an Ethernet cable 2 From the Windows desktop on the installer laptop select Start Settings Network Connections A list of network adapters appears as shown in Figure 69 The Local Area Connection NIC Card icon must appear under the Appendix B Updating the router software 78 1037753 0001 Revision A LAN or High Speed Internet heading If it does not the network is not installed correctly EXE CJ E gt Control Panel Network Connections 4 Search P File Edit View Tools Advanced Help L Organize GS Views Disable this network device 24 Diagnose this connection C3 Rename this connection Name Status DeviceName Connectivity Network Category Owner Type Phone or Host Addre LAN or High Speed Internet 2 hi Local Area wr Local Area Connection NIC Connecticn Motherboard m Card t e unplugge a Network 10 ae Figure 69 Network Connections Windows Vista Note Ifared X appears next to the Local Area Connection icon ch
88. nit They are e LAN TX RX e LAN LINK e WAN STAT e WAN ERR e PWR Appendix E e ADTRAN Total Access 600R 102 10377530001 Revision A Figure 87 on page 103 shows the front panel of the unit Figure 87 ADTRAN front panel G 29661 C 04 11 08 Front panel LEDS you can use the front panel LEDs to monitor the operation and activity of the ADTRAN Refer to Table 5 for an expla nation of the color patterns Table 5 ADTRAN front panel LEDs LEDs Color Indication LAN TX RX Off No traffic on the LAN Green blinking No data traffic on the LAN LAN LINK Off The physical link is down there is no Ethernet connection Green solid There is link integrity on the LAN WAN STAT Red solid T1 sync loss has occurred Yellow solid T1 is in yellow alarm Green solid The unit is not in alarm WAN ERR Off The link is up and error free Red solid The WAN link has severe errors Red flashing The T1 is down Yellow solid The WAN link has errors PWR Green solid Power is supplied to the unit Off No power to the unit Navigating the user interface The ADTRAN 600R uses a multi level menu structure that contains menu items and data fields as shown in Figure 88 on Appendix E ADTRAN Total Access 600R 1037753 0001 Revision a 103 104 page 104 This figure illustrates the top level menu The structure of the window consists of the following elements e
89. not the network is not installed correctly EXE CJ E gt Control Panel Network Connections 4 Search P File Edit View Tools Advanced Help L Organize GS Views Disable this network device 24 Diagnose this connection C3 Rename this connection Name Status DeviceName Connectivity Network Category Owner Type Phone or Host Addre LAN or High Speed Internet 2 hi Local Area wr Local Area Connection NIC Connecticn Motherboard m Card t e unplugge a Network 10 ae Figure 59 Network Connections Windows Vista Note Ifared X appears next to the Local Area Connection icon check your connections You cannot successfully configure your system if the red X is present 2 Right click the Local Area Connection NIC Card icon that represents the terminal network connection then click Properties The Local Area Connection NIC Card Properties dialog appears as shown in Figure 60 Note Depending on your security settings a popup User Account Control message may appear requesting that you confirm the action before proceeding Click Continue to proceed Appendix A Configuring a computer to support DHCP 1037753 0001 Revision A Networking Sharing Connect using ra Realtek RTL8169 8110 Family PCI Gigabit Ethemet NIC This connection uses the following items VK Client for Microsoft Networks aos Packet Scheduler 8 File and Printer Sharing for Microsoft Netw
90. o Chapter 2 Preparing the HN router for installation on page 5 Appendix E e ADTRAN Total Access 600R 1037753 0001 RevisionA 119 Appendix E e ADTRAN Total Access 600R 116 1037753 0001 Revision A Appendix F Siemens 4100 4101 DSL Modem This appendix discusses how to install and configure the Siemens 4100 4101 modem Included are the following topics e Minimum system requirements on page 117 e Items required for installation on page 117 e Installation overview on page 118 e Installing the modem on page 119 Minimum system At a minimum your computer must be equipped with the requirements following to successfully install the modem e 32 MB RAM e Pentium compatible 166 MHz or faster e 12 MB of hard disk space e Windows 98 or later operating system Siemens 4100 4101 shipping Ensure the Siemens 4100 4101 shipping carton contains the carton following e A wall unit power supply e Cat 5 Ethernet cable e RJ 11 DSL cable e A package containing one wall adapter with filter and four telephone inline filters Siemens SpeedStream 4100 4101 Ethernet ADSL modem Quick Start Guide Safety and Certification document Items required for Before you begin verify you have the following that came with installation your DSL kit 1 SpeedStream 4100 4101 device 2 Power Supply 3 RJ 45 straight through Ethernet cable 4 RJ 11 DSL cable Appendix F Siemens 4100 4101 DSL Modem 1037753 0001 RevisionA 117 Insta
91. omputer to the Satellite Gateway and select Properties Note Ifared X appears next to the Local Area Connection icon check your connections You cannot successfully configure your system if the red X is present 3 Ensure that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked as shown in Figure 63 If NetBEUI is installed uninstall it Local Area Connection Properties General Authentication Advanced Connect using E Intel R PRO 100 VE Network Connection This connection uses the following items v iei Client for Microsoft Networks i File and Printer Sharing for Microsoft Networks dl QoS Packet Scheduler gi Internet Protocol TCP IP us Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Cancel Figure 63 Local Area Connection Properties Windows XP A Highlight Internet Protocol TCP IP Be careful not to uncheck the check box Appendix A Configuring a computer to support DHCP 1037753 0001 RevisionA 73 74 5 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 64 Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network
92. onfiguration parameters on page 34 for this information Follow the procedures from the beginning of this chapter until you are requested to select the NAP as illustrated in Figure 26 On the Service Parameters screen enter data as follows Terrestrial Broadband Service Parameters Please select the NAP from the list below or check the Enter service parameters manually box to enter the service parameters manually Click Next to continue Service Choose Network Access Provider Cente BellSouth ADSL L2 WAN TY COVAD_ADSL_L3 ATT_ADSL_L3 Verizon East ADSL L2 Radiant West ADSL L3 E Radiant East ADSL 12 COVAD IDSL L2 COVAD IDSL L3 COVAD SDSL 12 COVAD SDSL L3 ATT T1 L3 COVAD T1 L3 NewEdge Qwest ADSL L3 NewEdge Sprint ADSL L3 NewEdge Core SDSL L3 NewEdge Verizon ADSL L3 Generic External WAN i Figure 26 Manual entry Service Parameters 1 Click the down arrow for the Service box 2 Click to select the NAP from the list 3 Click the checkbox to select Enter service parameter manually field 4 Click the down arrow for the WAN Type field Click to select the WAN Type from the list 6 Click Next Nn Chapter 5 Commissioning the HN router 1037753 0001 Revision A 34 7 The Verification of Service Parameters screen displays as shown in Figure 27 Terrestrial Broadband Verificaton of Service Parameters Please verify the Service Parameters listed below
93. ontact Information Chapter 7 System Control Center 1037753 0001 Revision A 53 Figure 47 and Figure 48 show the Help introduction page and Frequently Asked Questions pages respectively HUGHES What do these controls mean Home Detailed Problem Statistics Help Introducing HN7700S R The HN7700S R terminal is a self hosted stand alone unit that provides an integrated broadband LAN solution to Windows UNIX Linux MAC and other platforms running IP over Ethernet The HN7700S R is completely self contained requiring no external PC to host any functions Connectivity Test Help It provides one 10 100 Auto sensing Ethernet LAN port and one 10 100 Auto sensing Ethernet WAN port The Ethernet LAN port can be connected via a straight through or crossover Cats cable to a single computer or to an Ethernet hub switch The latter allows you to connect multiple computers to the HN7700S R All the necessary software resides on the HN7700S R and so there is no need for a computer to run any client software for using the HN7700S R system The software is automatically kept up to data from the Terrestrial Broadband Network Operations Center so you won t have to worry about any software upgrades See Also HIN7700S R LEDs Figure 47 Help Introduction page What do these controls mean Home Detailed Problem Statistics Help Frequently Asked Questions Connectivity Test General Hel e How do l install and commiss
94. open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a 19 open n a n a ODE Ti IAD SLOTS 1 3 4 5 NET up DSO Status User superuser ETH up Z help 19 57 Figure 98 Selecting the DSO 6 Set the Service to TA IAD as shown in Figure 99 TA Telnet 169 254 j fi 666R Gen3 DS8 Maps Edit View Map 1 11 Seruice Edit View Map 1 DS Service Port Rbs Edit View Map 2 open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a open Service n a open open n a open MELE n a open n a open n a n a open n a n a open n a n a open n a n a open n a n a open n a n a 19 open n a n a ODE Ti IAD 3 4 5 DSB Status User superuser Ne WOH hw up Z help 19 57 w Figure 99 Setting the service 7 Press Enter Appendix E e ADTRAN Total Access 600R 1037753 0001 RevisionA 113 8 Select unassigned and press Enter 9 Select Router 64K for the Port as shown in Figure 100 1 11 Port Port Edit View Map 2 TA IAD unassigned open n a open n a open n a open n a open open Port open unassigned open open Router 56K open U 35 64K open U 35 56K open open open open DSO Status superuser Figure 100 Mapping a DSO port 10 Use this process to configure the number of channels indicated on your FSO Figure 101 illustrates eight ch
95. orks ntemet Protocol Version 6 TCP IPv6 El intemet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder Install Uninstal Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks K K K K K KK ok Cancel Figure 60 Local Area Connection Properties Windows Vista 3 Ensure that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked as shown in the figure If NetBEUI is installed uninstall it 4 Highlight the appropriate Internet Protocol TCP IP connection Be careful not to uncheck the checkbox 5 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 61 General alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Advanced CE Cen Figure 61 Internet Protocol Properties Windows Vista Appendix A Configuring a computer to support DHC
96. otal Access 600R 1037753 0001 RevisionA 109 11 The Interfaces Setup screen displays as shown in Figure 94 ex Telnet 169 254 128 1 E 15 x A 688R Gen3 Router Conf ig Interfaces 2 1 Setup Active Yes Address Mode Local IP Address IP Netmask par End IP Address 3 4 5 User superuser Figure 94 Interfaces Setup screen 12 Use you down arrow to access the Local IP Address field CN Note Use the information on your FSO field service order to input data for fields on this screen 13 Press Tab to input the Local IP Address 14 Press Enter 15 Navigate to the IP Network and the Far End IP Address fields and input the data from your FSO Refer to Figure 95 for a completed sample screen Appendix E e ADTRAN Total Access 600R 110 10377530001 Revision A x Telnet 169 254 128 1 A 688R Gen3 Router Confi Setup Active Address Mode Local IP Address IP Netmask Far End IP Address NAT RIP enters aces Te laser es User Specified 12 86 82 26 255 255 255 252 12 86 82 25 Le Far End IP Address Z help 19 55 Figure 95 Sample setup screen 16 Press CTRL W to save your changes Note that the changes remain on the screen until you leave the screen 17 Press the H key to return to Home screen as shown in Figure 96 A 66 stem Info System Config System Utility Interfaces L2 Protocol System Name System Location System Contact Unit Name TA 666R Gen3 CLEI Code Bridge Router
97. ower 12 7 25 V 10A max input cables and Rated power consumption connector 64W Chapter 3 Assembling and connecting the HN router hardware 1037753 0001 Revision A Connecting an AC DC power Figure 4 shows the AC DC power supply that is used with the HN su pply router Wall unit T0155001 1500089 0001 Figure 4 AC DC power supply CAUTION The following apply if you use an AC DC power supply e The input must be 110 240 VAC e A surge protector is recommended whether you use an in line power supply or wall unit In line units The following instructions apply to AC DC power supply with part number 1500089 0001 Refer to Figures 4 and 5 Connect the power supply as follows 1 Connect the AC power cord to the power supply 2 Connect the DC power cord to the DC IN port on the router as shown in Figure 5 on page 13 3 For an AC DC power supply make sure a suitable surge protector is available for the router cS Note Protect the router with a suitable surge protector Power surges are a common cause of failure for electronic devices Do not connect the AC power cord to the surge protector at this time Wait until you are ready to observe the router s LEDs upon power up Chapter 3 Assembling and connecting the HN router hardware 12 1037753 0001 Revision A Connecting a DC DC power Figure 5 shows the DC DC power supply used with the HN supply router Not shown Input power cable
98. p gun optional e 25 pair male amphenol cable customer connection e Selected punch down block and tool Wallmount installation Decide on a location for the unit The unit needs to be mounted at or below eye level so that the LEDs are viewable cS Note Mount the chassis with LEDs facing to the side or down as shown in Figure 85 Do not place them facing up Appendix E e ADTRAN Total Access 600R 100 1037753 0001 Revision A LEDs Pointing Down u 44 993 LEDs Pointing Sideways G 29662 C 04 11 08 Figure 85 LED positions Prepare the mounting surface by attaching a board typically plywood 3 4 to 1 thick to a wall stud Mounting to a stud ensures stability Avoid using sheetrock anchors as they may not Appendix E e ADTRAN Total Access 600R 1037753 0001 RevisionA 101 provide sufficient stability Refer to Figure 86 on page 102 for a wallmount illustration G 29663 C 04 11 08 Figure 86 Wallmount Install two 6 to 10 1 1 2 or greater in length wood screws through the unit s brackets and into the mounted board Supplying power Each unit includes an auto ranging 90 250 VAC 50 60 Hz power supply with a 3 prong removable cable Connect the power supply to a standard 120 VAC 60 Hz electrical outlet for proper operation ADTRAN front panel The front panel of the ADTRAN has 5 LEDs used to monitor the operation and activity of the u
99. page 49 Diagnostic Utilities The Diagnostic Utilities provides access to testing and problem diagnostic links Chapter 7 System Control Center 1037753 0001 Revision A 51 e Connectivity Test e Detailed Problem Statistics Connectivity Test The Connectivity Test link provides access to the Connectivity Test page It is used to test the connection between the router and the Network Operations Center NOC Detailed Problem Statistics The Detailed Problem Statistics link allows the user to generate and view statistics for a selected problem for a specific hourly time frame The user selects the problem and time frame from drop down lists to view the statistics needed as shown in Figure 45 2 System HughesNet o OK What do these controls mean Home Problem Troubleshootin Detailed Problem Statistics Detailed Probiem Statistics Select a problem from the menu below and the hour for which you need detailed statistics Connectivity Test oa Cabling Antenna Pointing for 0 1 hour s ago Cabling Antenna Pointin Downlink Uplink Uplink Queuing TCP Acceleration IP Gateway RTT Fair Access Policy Web Acceleration N Web Acceleration l DNS Acceleration N DNS Acceleration I IDU LAN LAN Virus Figure 45 Detailed Problem Statistics selection Help page The System Control Center s Help Welcome page Figure 46 contains information to help the user get started in using the
100. pload link The Configuration File Upload screen displays as shown in Figure 12 Terrestrial Broadband Configuration File Upload Please provide the latest configuration file which will be used during the commissioning process Figure 12 Configuration File Upload screen 2 Click the Browse button to locate the terrcfg file on the installer laptop Chapter 5 Commissioning the HN router 1037753 0001 Revision A 23 3 Select the appropriate file 4 Click the Upload button 5 The system displays a confirmation screen as shown in Figure 13 indicating the the file was successfully transferred 6 Click the Close button Terrestrial Broadband Configuration File Upload The new Configuration file was successfully transferred and stored in the Terrestrial Broadband terminal and the old Configuration file was saved as cfgOvterr bak Figure 13 Configuration file confirmation 7 The system returns to the SCC home page Commissioni ng by auto Commissioning by auto selection is the preferred method of selection commissioning the HN router By selecting this option the commissioning parameters are automatically configured based on the network access provider NAP chosen Selecting and verifying the To select the network access provider NAP At the Terrestrial Broadband Setup screen as shown in Figure 14 click the Registration Installer link Chapter 5 Commissioning the HN router 24 1037753 0001 Revision
101. rotocol TCP IP Properties 2 x General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings C Obtain an IP address automatically r 6 Use the following IP address IP address 182 168 0 2 Subnet mask 255 255 255 25 Default gateway k Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server y A Alternate DNS server 3 Advanced tees Figure 77 Internet Protocol Properties Windows 2000 Appendix B Updating the router software 1037753 0001 RevisionA 89 7 Select Use the following IP address Type 192 168 0 2 in the IP address field 9 Type 255 255 255 252 in the Subnet mask field oo cS Note You do not need to enter information in the Default gateway Preferred DNS server or Alternate DNS server fields 10 Click OK 11 Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset Updating the Follow the steps below to update the fallback bin file During fallback bin file this process the files containing the current software release are transferred to the router overwriting the older files 1 Confirm that your laptop Ethernet cable is connected to the router by performing a ping test a
102. s 103 e Tables 1037753 0001 Revision A xiii r e Tables XIV 1037753 0001 Revision A Chapter 1 Introduction Scope and audience HN router overview This manual explains how to install commission and service the Hughes HN7700S as a Terrestrial Broadband Router HN router The manual also includes installation information for the DSL and T 1 transport methods used with the HN router This chapter discusses the following topics e Scope and audience on page 1 e HN router overview on page 1 e Router specifications on page 2 e Commissioning on page 3 e Installation and commissioning steps on page 4 The HN7700S has dual functions This manual covers the HN7700S function as a router It is also used as a VSAT terminal This manual is intended for use by the following audiences e Professional installers e Installer trainers who prepare separate instructions for the installers e Call center operators who respond to customers calls Call center trainers who train call center operators This manual is intended for use in the United States and Canada Certain information may vary depending on the customer s location This manual identifies such differences where applicable In this guide the term HN router refers to the HN7700S acting as a router Transport devices refer to the Siemens 4100 4101 SpeedStream Modem or the ADTRAN Total Access 660R T 1 line The HN router as shown in Figure 1 on p
103. scription LAN On solid LAN is connected and usable Blinking There is transmit or receive activity on the LAN Transmit On OK LAN Blinking Transmitting frames Off Condition preventing transmission Receive On OK PPP IP Blinking Receiving frames Off Condition preventing acquisition of outroute preventing receipt System Blinking System is operating normally and VADB mode is enabled LED on steady indicates the satellite link is active and VADB is inactive Off Condition preventing full operation Power On Power is on and terminal is functioning normally Blinking Terminal is operating with the fallback bin backup version of software Off No power Off with other LED Fatal error flashing VADB troubleshooting If the HN router is unable to connect through VADB or to authenticate with the server use the troubleshooting procedure described below cS Note Before starting this procedure verify that the HN router is commissioned 1 Verify that the telephone cable is securely attached to the TEL LINE port on the HN router and the telephone jack or splitter 2 Complete the instructions in Verifying that the VADB profile is loaded on page 59 to confirm that the VADB profile is loaded on the HN router 3 Connect a telephone handset to the telephone jack or splitter and dial the VADB access phone number listed in the prim phone_num field See Figure 52 on page 59 Chapter 8 Configuring the HN router for VA
104. supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Figure 64 Internet Protocol Properties Windows XP 6 Ensure that both the Obtain an IP address automatically and Obtain DNS server address automatically options are selected If not select them 7 Click OK to close the dialog boxes and finish the configuration 8 Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset Appendix A Configuring a computer to support DHCP 1037753 0001 Revision A Windows 2000 1 From the Windows desktop select Start Settings gt Control Panel and double click Network and Dial up Connections A list of network connections appears as shown in Figure 65 The Local Area Connection icon must appear on the page If it does not the network is not installed correctly ip ioi xd File Edit View Favorites Tools Advanced Help Ea Back gt Qisearh CiFoders lt 4 Um GE X 3 Eel Address i Network and Dial up Connections er ee L C1 md ne Led cB E i Make New o Network and Dial up Connection eas Status Connections Create Shortcut Delete Local Area Connection Rename T
105. thin normal parameters Click the light for more detailed information LAN Info A general information screen that shows the LAN port configuration and provides statistics of traffic on LAN port WAN Info A general information screen that shows the WAN port configuration and provides statistics of traffic on WAN port System Info A general information screen that identifies software version customer ID number and other important facts Internet Protected Mode On 100 Figure 37 Link explanation System Status button The System Status button is an indicator button which changes color to indicate the current system status The different colors indicate the following e Green no problem detected OK e Red problem detected e Yellow may be a problem with Web Acceleration cS Note The System Status button may be green red or yellow while other buttons are always blue Below is a description of the colors of the System Status button e System Status provides access to the System Status page which displays general status information If the System Status indicator button is green and OK appears below it as shown in Figure 35 the the router is operating properly If the indicator button is yellow as shown in Figure 38 the system status is Degraded This could indicate that the Web Acceleration feature is not functioning or that the router is in VADB mode using the BACKUP configuration Clic
106. tocol TCP IP Properties General Altemate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Cancel Figure 67 Internet Protocol Properties Windows 2000 6 Ensure that both Obtain an IP Address Automatically and Obtain DNS Server Address Automatically are selected If not select them 7 Click OK to close the dialog boxes and finish the configuration 8 Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset Appendix A Configuring a computer to support DHCP 1037753 0001 Revision A Appendix B Updating the router software Saving the utility on the installer laptop This appendix explains how to use the Fallback Updater utility to update the router a11back binfie with the current software release Use the procedures in this appendix only when instructed to do so by Hughes Before updating the fallback bin file and installing the router you must first copy the Fallback Updater utility to the installer laptop The utility is distributed to installers in an e mail message and is also available for download from the Hughes inst
107. ts 6 Customer site requirements 0 0 0 e eee ee eee 7 Chapter 3 Assembling and connecting the HN router hardware 9 Using the pedestal base 0 0 0 cece eee eee eee 9 Attaching the base 2 2 0 2 sb eee ce ses 10 Removing the base 6 2 ee eee eee 10 Selecting the router location 0 0 00 0 eee aes 11 Connecting the power supply 0 0 0 ee eee eee 11 Connecting an AC DC power supply 12 In line nits eoe eR Rerum exc ees 12 Connecting a DC DC power supply 13 Chapter 4 Connecting the HN router to a transport device 15 Connecting the cables to a modem transport device 15 Connecting the cables to a T 1 transport device 16 Powering up and observing the router LEDs 16 LEDs on power up 2 0 ee Ie 17 e Contents 1037753 0001 Revision A vi Contents 1037753 0001 Revision A Chapter 5 Commissioning the HN router 008 19 Router connections lesse 19 Commissioning procedures 0 cece eee eee ee 19 Changing from VSAT to router mode 20 Terrestrial Broadband Setup page 4 22 Commissioning by auto selection 0000 24 Selecting and verifying the NAP 0 24 Entering and verifying configuration parameters 28 Completing the commissioning process 30
108. twork LAN settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above for dial up settings OK Cancel Apply Figure 79 Selecting the Connections tab 5 Click LAN Settings to access the dialog box shown in Figure 80 Local Area Network LAN Settings 2 x r Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration Automatically detect settings Use automatic configuration script Address m Proxy server Vv Use a proxy server for your LAN These settings will not apply to dial up or VPN connections Address Port Bypass proxy server For local addresses OK Cancel Figure 80 Accessing LAN settings 6 Click to remove the check mark from the box next to Use a proxy server for your LAN 7 Click OK 8 Close Internet Explorer 9 Relaunch Internet Explorer to enable the changes Appendix C Disabling a Web browser s proxy connection 1037753 0001 Revision A Netscape To disable the proxy connection if you are using Netscape 1 Turn the computer on 2 Open Netscape 3 Select Edit Preferences to access the Preferences window shown in Figure 81 D Appearance Sv Navigator gt Configure Proxies to Access the Internet History N Languages Direct connection to the Internet Help
109. ty information where you can refer to it if necessary Types of warnings used This section introduces the various types of warnings used in this in this manual manual to alert you to possible safety hazards N WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury N CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a situation or practice that might result in property damage CN Note A note provides additional information e Important safety information yzi 1037753 0001 Revision A IM e Important safety information IV 1037753 0001 Revision A Contents Important safety information iii Types of warnings used in this manual lil Chapter 1 Introduction cs seco ees eau rer Ree Wee or 1 Scope and audience 0 0 eee ee eee eee 1 HN router overview 0 0 eee ee 1 Router specifications 0 2 eee eee ee eee 2 Commissioning 0 l l 3 Associated transport devices 0 0 0 cee eee ee eee 3 Installation and commissioning steps 0 0000 4 Contact information 4 Chapter 2 Preparing the HN router for installation 5 Items required for installation 0 0 0 0 0 0s ee eee 5 Items required for installation 0 5 6 Confirming installer PC and site requiremen
110. vision A Selecting the router Select a location for the router that will accommodate all required location cable connections including the power source Place the router in the desired location CAUTION e Do not block any ventilation openings Do not place the router near heat sources such as radiators heat registers ovens stoves or other apparatus including amplifiers that produce heat e Leave 6 inches of space around the top and sides of the router to ensure ventilation and prevent overheating Con necting the power Begin installation of the router by connecting the correct power su pply supply Use the power supply shipped with the router Refer to Table 2 and Figures 4 and 5 to ensure you have the correct power supply type AC DC or DC DC for the unit CAUTION e Always use the power supply provided with the system The HN router s performance may suffer if the wrong power supply is used e If the HN router is installed outside the United States or Canada observe the power standards and requirements of the country where it is installed Table 2 Available power supplies for the HN router Power Application supply type Partnumber Electrical requirements Power cord HN router AC DC 64 W 1500089 0001 Input line voltage Detachable for 100 240 V 2 A max 110 VAC outlet type Input line frequency 50 60 Hz AC Rated power consumption 64W DC DC 1033554 0001 Input line voltage Detachable p
111. w that the VADB link is active Installation 100 v 4 Figure 57 Verifying the VADB link Chapter 8 Configuring the HN router for VADB backup 64 1037753 0001 Revision A LED appearance during VADB operation If the current_state field changes to SESSION INACTIVE and there is no connection to the satellite you can t browse troubleshoot by verifying that the HN router can ping the VADB gateway 1 Open the Run dialog box by selecting Start Run 2 Type Command 3 Click OK 4 Type ping lt VADB gateway address gt and press ENTER The VADB gateway address appears on the VADB Config Show page Figure 52 on page 59 If the client fails to ping the host the computer reports no packets received This indicates a problem with either the network hardware or configuration Check the LAN connections and refer to the instructions that were provided with the network hardware then retry the ping test The System LED steadily flashes when VADB is enabled The System LED is on when the satellite link is enabled The HN router LEDs are shown in Figure 58 Table 3 describes the appearance of the LEDs during VADB operation LAN Se Transmit eral WAN Receive apy Ppp IP f Figure 58 HN router LEDs Chapter 8 Configuring the HN router for VADB backup 1037753 0001 RevisionA 69 Table 3 HN router LED appearance during VADB operation LED Appearance De
112. xt to continue Choose Network Access Provider Ente BellSouth ADSL L2 COVAD ADSL L3 ATT ADSL L3 Verizon East ADSL L2 Radiant West ADSL L3 Radiant East ADSL L2 COVAD IDSL L2 COVAD IDSL L3 COVAD SDSL 12 COVAD SDSL L3 ATT T1 L3 COVAD T1 L3 NewEdge Qwest ADSL L3 NewEdge Sprint ADSL L3 NewEdge Core SDSL L3 NewEdge Verizon ADSL L3 Generic External_ WAN as Oo EN Figure 16 Auto selection Service Parameters selecting the NAP Chapter 5 Commissioning the HN router 1037753 0001 Revision A Terrestrial Broadband Service Parameters Please select the NAP from the list below or check the Enter service parameters manually box to enter the service parameters manually Click Next to continue Service l Choose Network Access Provider I Enter service parameters manually WAN Type Choose WAN Type z Figure 17 Select Service Parameters for T 1 6 Click Next 7 The Verification of Service Parameters screen displays as shown in Figure 18 cy Note If you are instructed to commission by manual entry click the check box for Enter service parameter manually Refer to Commissioning by manual entry on page 33 for the manual entry work flow Chapter 5 Commissioning the HN router 1037753 0001 Revision A 27 Terrestrial Broadband Verificaton of Service Parameters Please verify the Service Parameters listed below and click Next to continue If th
113. ype LAN Connection Properties Status Enabled Intel R PRO 100 VE Network Connection IB Disconnects the selected connection Figure 65 Network and Dial up Connections Windows 2000 2 Right click the Local Area Connection icon that represents the terminal network connection and select Properties from the popup menus The Local Area Connections Properties window appears as shown in Figure 66 Local Area Connection Properties 2 x General Connect using E9 Intel R PRO 100 VE Network Connection Components checked are used by this connection E Client for Microsoft Networks ivi a File and Printer Sharing for Microsoft Networks Internet Protocol TCP IP Install Uninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected Figure 66 Local Area Connection Properties Windows 2000 Appendix A Configuring a computer to support DHCP 1037753 0001 Revision A 79 76 3 Ensure that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked If NetBEUI is installed uninstall it 4 Select Internet Protocol TCP IP Be careful not to uncheck the check box 5 Click Properties The Internet Protocol Properties window appears as shown in Figure 67 Internet Pro

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