HP z560 Setup Guide
Contents
1. cccccccceeseeeeeeeeeeeeeeeeeeeeeeeetaees 24 Correcting an extended blank screen with component video out 006 24 Wrong colors or erratic video on screen eeecceeeesecceeeeseeeeeeeeseeeeeeeseeeees 28 Line at bottom of the screen saiccesaanios niaannvnnconesceniouae buakedonlsdoaxtnoalestoundregias 28 Troubleshooting HDMI aco ity wii eats e O E A 29 Blank screen after powering up and during initial startup with HDMI 29 Recovering your system with HDMI or DVI HDMI 0ccceeeeeeeeeeeeeeees 29 Video Out Info rmicti On exe swinchtecainintanaraoyiontuenadeineinaniatarndieubenaeere 30 TVZ Display Fy ES acted car whet annara aa rea cantante EEEa EAA 30 Video Out Formats smerenia n a E E E a a a e 30 Display resolution formot sc ssc saceavieseletentsareparenen lena ienatentaaete eee odbv ndings 31 SCANNING SysteMs iii seeded ee Mee EE a adie da ddd road anaes 3 AS pect Onis Se sacacnev ei n e N a eaa sync voadeveoeees Geel eauet eae E beds 3 CUTS as ee ae aa Nia he a Saas A RE aA AS a A ea ea E nc 32 Plasma TV display image retention cccceessseeeeeeeteeeeeeseteeeeeeenreeeeeeenees 32 iv HP Digital Entertainment Center TV Display Setup Guide Before You Begin Use this guide to set up your HP Digital Entertainment Center to send quality images to your TV or display Keep this information with your HP Digital Entertainment Center documentation for future reference This guide contains the l2. NOTE To access hidden buttons if the edge areas of your desktop video image are not visible move the mouse pointer in the direction of the missing area the whole desktop moves or pans to follow your mouse pointer movement 16 HP Digital Entertainment Center TV Display Setup Guide Undersized screen with black border NOTE Changing the aspect ratio of your display by using the Zoom button on the remote control may crop the display image Problem Some TVs may display a small desktop image that does not fill the entire TV screen The Windows desktop on your TV display screen may show a black border around it shown right Solution If you observe a small screen use the TV Display Setup Wizard to remove the black border and optimize Video Out display settings See TV Display Setup Wizard on page 5 Follow the onscreen instructions Problem A DVD or video on your TV or display screen shows a black border around the entire image shown right Solution To remove the black border and optimize the video image use the NVIDIA Display Wizard See TV Display Setup Wizard on page 5 Follow the onscreen instructions Problem A DVD or video on your TV or display screen shows black bars above and below the video image If your DVD or video appears in a 16 9 aspect ratio and your TV display has a 4 3 aspect ratio you see black above and below the video image shown righ
3. Do not turn off your system during this one time process 4 After the HP Digital Entertainment Center restarts use the TV Display Setup Wizard to optimize your TV display Follow the onscreen instructions See Starting the TV Display Setup Wizard on page 4 5 Complete the Required Media Center Setup Wizard Follow the onscreen instructions and answer any questions as required to set up Internet and network connections 6 Complete the Optional Media Center Setup Wizard Follow the onscreen instructions You may skip sections that do not apply to your setup and change the settings at a later time using Media Center e Configure tuners TV signal and Television Program Guide information e Select and adjust Media Center display settings e Set up speakers e Teach the HP Digital Entertainment Center to control your cable TV or satellite receiver set top box 7 Refer to the User s Guide to complete the audio settings Use this guide for the video settings Begin using your HP Digital Entertainment Center NOTE See Adjusting Video on page 4 and run the TV Display Setup Wizard again if the picture is not satisfactory after you have completed the setup procedure See Video Troubleshooting on page 13 if you can t see a picture HP Digital Entertainment Center TV Display Setup Guide 3 Adjusting Video This section contains important information about how to improve picture quality on your TV display when sett
4. First time setup The first time you power on your Digital Entertainment Center connected to a monitor or TV display the TV Display Setup Wizard appears Display Wizard icon on Double click the NVIDIA Display Wizard icon on the desktop The setup wizard the desktop appears Do not run the TV Display Setup Wizard with Media Center running Inside Media Center Press the Media Center button Then select More Programs HP Settings Video Settings and then Display Connection Wizard The setup wizard appears On the desktop Right click the Desktop and select NVIDIA Control Panel to access screen resize and graphics fine tuning adjustments not using the wizard 4 HP Digital Entertainment Center TV Display Setup Guide TV Display Setup Wizard Use this wizard to adjust your display settings This procedure is an example only and may vary depending on your TV display type supported formats and Video Out connections You may have to perform the procedure more than once to optimize the image The wizard runs automatically after you first turn on the HP Digital Entertainment Center and after you complete the initial Windows setup wizard Some tasks on the HP Digital Entertainment Center require that you leave Media Center and use the Windows XP desktop Some messages and dialogs on the desktop may be difficult to read on some TVs Lowering the display resolution can make messages and dialogs easier to read by enlarging the text To optimize the HP
5. HOTY desktop For Help press F1 10 HP Digital Entertainment Center TV Display Setup Guide 5 If you have more than one display connected to your HP Digital Entertainment Center select the TV you want to change Select the Resize my desktop option and then click the Resize Desktop button Ea Resize or Pan HDTV Desktop Control Panel Categories Video amp Television You can use HDTV panning to pan the HDTV s native resolution or resize the desktop to achieve the most desired viewing experience 1 Select the HDT you would like to change HOTY 2 When the desktop is displayed on my HDTV Do not resize my desktop O Resize my desktop e of your de Description Allows you to resize the desktop to fit your HDTV Typical usage scenarios You want to resize the desktop because some elements displaying on your HDTV run off screen and are not visible 6 Move the horizontal and vertical sliding bars to adjust the width and height of your display and then click OK to save the changes HP Digital Entertainment Center TV Display Setup Guide 11 7 When the HP Digital Entertainment Center image appears on the TV screen click Yes to keep the setting You have 15 seconds to accept this new setting before it reverts to the previous setting If the new setting is not correct wait for 15 seconds and the previous screen displays 8 Click the OK button to save changes and close the w
6. Screens es3e E E etee ie bieevoecten dicen A EAE cots 15 Oe Bolt sn 16 Undersized screen with black border cccccccccccccccceeseeeceeeeeeeeeeeeeeeaeess 17 Display Image Si 2675 se Sele aac et at ia ace Nain celine tite ait ait 18 OV EESCONS Fence ae ET vetsacoe orcas tere Aas ste A aaa die soe tat oiace ean ca Panetta 18 CHOPPING sGarceniatavs teas tess tas cee eae ease ee een eee 18 Panning esae naani E ade sine etens any dn uae wage Seat aaa eens 18 Sereen TOSSES ser taste e oteasteor earache ate bie tao leaned 19 Sereen MIGKETS 2s chosaktanecessenchuneebiae cess a seh acnceameasvec TS 19 Unreadable screen text cccccccccccccccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeueeeeeeeseeeeeeeaeess 19 DTV channel has audio but no Video ccccccccccccccccccecceeeeeeeeeeeeeeeeeeeueenaees 20 S erate aoc AAE A E a eae ORCL a an nee DOE Ue one RC mr ACS 20 No video after power on SeQUENCE cceeecceeeeteeeeeeceeeeseeeenseeeetteeeetateeees 20 Keyboard does not work canton centr unstgiuon wma ea eens Gael See 20 Troubleshooting Component Video cccccceeeesteceeeeeetneeeeeetnneeeeeettneeeeenes 21 Check component video ees oc tevicie soy eet Su cee Sucticy Gaia yack dnsuauiedaaeeeravatouadeiines 21 Component video troubleshooting chart lt s4 lt 5 cdeusesdnanfeaeertnesogyacneaeiooniasses 22 DVD does not play or an error appears ON SCrEEN ceeeeeeeeeeeeteeeeeeteees 23 Blank screen blue black or distorted
7. The button flashes indicating the system is ready to connect sync with the keyboard 6 Press the red Keyboard Connect button on the bottom of the keyboard once The front panel Keyboard Connect button flashes and stops indicating a successful sync 20 HP Digital Entertainment Center TV Display Setup Guide 7 Test the keyboard If it still doesn t work e Check the batteries for correct installation e Remove interference sources that may interfere with transmission such as 49 MHz cordless phones 49 MHz toy remote controls or metal shelves or furniture e Move the HP Digital Entertainment Center to another location and retest 8 Clean the trackball Refer to the instructions in the Getting Started Guide Troubleshooting Component Video This section contains important information about correcting problems that you may encounter with your HP Digital Entertainment Center Component Video Setup The component video connections are the green blue and red connectors labeled Y Pb Pr on your HP Digital Entertainment Center back panel These three connectors combine to form a quality Video Out They do not transfer audio There are several types of Component Video Outs The HP Digital Entertainment Center supports YPbPr Component Video Out only Component Video Out requires specific configurations for certain display types and resolutions You can adjust the display for component video using e The display wizard See TV Disp
8. mode If your TV does not support A80p mode set 480i mode and play the DVD 5 Press Media Center on the remote control or keyboard 6 Click Play DVD 7 After playing the commercial DVD video in component video use the TV Display Setup Wizard to return the desktop image and Media Center to a higher resolution format See TV Display Setup Wizard on page 5 Follow the onscreen instructions HP Digital Entertainment Center TV Display Setup Guide 23 Blank screen blue black or distorted Problem Some TV displays may display a blank screen after initial setup in component video You may see a dark blue or distorted screen Solution If your TV display shows these conditions or is too difficult to use see the following table Blank Screen for Solution 1 to 2 minutes after you No action is required first turn on your system CAUTION Do NOT restart your HP Digital Entertainment Center until the screen during initial setup indicates that setup is complete About 30 seconds after No action is required restarting Do NOT restart your HP Digital Entertainment Center Wait for the display to reappear More than 4 minutes You might see the Microsoft Windows logo and then the screen remains blank Your television after you first turn on and HP Digital Entertainment Center may have mismatched screen resolution The HP Digital your system Entertainment Center Video Out format may not be supported by the conn
9. on the screen if left on for prolonged periods To avoid image retention follow these guidelines e Always use a screen saver from your HP Digital Entertainment Center display settings e Avoid keeping a stationary unmoving image on the screen for extended periods Stationary images include but are not limited to e The Media Center user interface or PC desktop e Still image photo or video paused for prolonged periods e Use low contrast colors for desktop background images e Reduce brightness to around 50 percent e After displaying any still image play back a video in the Wide or Full screen setting for over three times longer than the previous still image Printed in 9 5 91 7847 32 HP Digital Entertainment Center TV Display Setup Guide
10. video on page 21 Wrong colors or erratic video The screen displays wrong colors or erratic video after Media Center optimizes your display Wrong colors or erratic video on screen on page 28 22 HP Digital Entertainment Center TV Display Setup Guide DVD does not play or an error appears on screen Content protected commercial DVD playback requires 480i or 480p format settings when component video is connected This applies to most retail movie DVDs DVDs may not play after your TV display settings are optimized because of copy protection that is built into commercial DVDs Problem You might see a blank screen or an error message indicating that your DVD will not play after you insert it into the drive and select play Solution To play a commercial DVD video in component video in Media Center if you see an error message or blank screen 1 Press Stop on the remote control 2 Press Media Center on the remote control or keyboard 3 Click More Programs HP Settings and then Video Settings 4 Do one of the following e Click DVD Mode 480p Select this mode only if your TV supports 480p mode Or e Click Display Connection Wizard Follow the onscreen instructions to set the 480i format The screen may flash as the settings are applied Advanced Display Settings Display Connection Wizard Resize Desktop i Stopped NOTE Select 480p mode only if your TV supports 480p progressive scan
11. A80i EDTV mode Component Flat panel or CRT Widescreen format 480p EDTV mode VGA or other 720p HDMI 1080i p DVI with adapter Video Out Formats Video Out formats consist of e Display resolution such as 480i or 720p format e Scanning system i interlaced scan 30 Hz refresh rate or p progressive scan 60 Hz refresh rate e Aspect ratio 4 3 or 16 9 30 HP Digital Entertainment Center TV Display Setup Guide Display resolution format Display resolution refers to the number of pixels on your TV display screen The following table shows pixels that correspond to standard Video Out formats Format 4 3 aspect ratio 16 9 aspect ratio 480i 480p 640 by 480 pixels 853 by 480 pixels 720p 960 by 720 pixels 1280 by 720 pixels 1080i p 1440 by 1080 pixels 1920 by 1080 pixels For example 640 by 480 pixels refer to the size of the screen 640 is the width of the screen and 480 is the height of the screen in pixels Many TV displays specify a native resolution which is recommended by the display manufacturer You may have to adjust the HP Digital Entertainment Center to use the native resolution Your display resolution setup may vary by TV display type To optimize the HP Digital Entertainment Center video image so it fits your TV screen with component video connections e Use the TV Display Setup Wizard See TV Display Setup Wizard on page 5 Or e HDTV Overscan Compensation on pa
12. Click OK if you can read the text better Magnifying screen text If you cannot read the text on the screen 1 Press the Ctrl and Esc keys together and then press R type magnify and then press Enter 2 A separate window displays a magnified portion of your screen The magnified image is centered on your cursor Move your cursor to view screen areas 3 Click on the Microsoft Magnifier window to change the magnification level and size of the magnification window size as required in the dialog box 4 Press the Alt X keys to exit HP Digital Entertainment Center TV Display Setup Guide 19 DTV channel has audio but no video Problem Some DTV channels may display a black screen but still play audio Solution If the RF signal is low the signal strength of the channel is probably weak Adjust the antenna position or change to another channel Sleep mode Problem The HP Digital Entertainment Center may sometimes not wake up from Standby mode to record programs Solution Make sure that the HP Digital Entertainment Center is set to go into Standby mode and not Shut down mode Click Start Control Panel Performance and Maintenance and then Power Options Enable System standby mode The HP Digital Entertainment Center wakes from standby to record No video after power on sequence Problem Some TV displays may display a blank screen because of the sequence in which you turn on and turn off the HP Digital Entertainment Center and
13. Digital Entertainment Center video image on your TV display using the TV Display Setup Wizard do the following 1 Before you begin verify that the TV display is e Properly connected to the HP Digital Entertainment Center e Turned on e Set fo input connected to the HP Digital Entertainment Center e Set to normal mode not letter box wide or re sized 2 Press the Media Center button on the remote control or keyboard 3 Click More Programs HP Settings and then Video Settings 4 Click Display Connection Wizard The TV Display Setup Wizard appears This wizard will help you to adjust your display settings Before you begin it is important to verify the following Follow the Equipment is properly connected to the computer onscreen All connected displays are turned on instructions Cancel HP Digital Entertainment Center TV Display Setup Guide 5 5 Verify that the video equipment is properly connected to the HP Digital Entertainment Center and the TV displays are turned on Click Next 6 If you are using Component Video Out select your connection type and then click Next NOTE S video and Composite Video Out are not supported for the HP Digital Entertainment Center 7 Do the following for your Video Out connection type and connected cable Video Out Action Select the HDTV Mode Click Next Select the HDTV mode 480p Enhanced Definition 720p High Definition Consult your displa
14. GA video for a high quality image if your TV display has Desktop Video VGA video connections Use VGA also for monitors Your video projector Adjustments on Eao may also have a VGA video connection page 12 Component EDTV Use component video for a higher quality image only if your Troubleshooting Y Pb Pr TV display has just composite video S video and component video inputs Component Video on page 21 Common Video Out Problems The following are general issues that can appear on your screen with any HP Digital Entertainment Center Video Out connection type Select the issue that most closely fits your condition e Blank screen e Oversized screen e Unreadable screen text e DTV channel has audio but no video e Undersized screen with black border e Sleep mode e Screen flashes e Screen flickers e No video after power on sequence e Keyboard does not work Before troubleshooting use the TV Display Setup Wizard See TV Display Setup Wizard on page 5 for a basic adjustment of Video Out display settings Follow the onscreen instructions 14 HP Digital Entertainment Center TV Display Setup Guide Blank screen Problem Your TV display screen is blue or black after you turn on the HP Digital Entertainment Center for an extended time Solution To see an image of the HP Digital Entertainment Center video on your TV screen 1 Check the video setup See Check video on page 13 2 If you
15. Pb Pr and component video inputs for a higher quality image commercial DVDs will not luti PER E 2 HP Digital Entertainment Center TV Display Setup Guide 4 Turn on the TV display power Turn power on to all other connected audio and video devices 5 Determine the formats that the TV display supports For example 480i 480p 720p or 1080i p e Refer to your TV display documentation e You may also find the TV supported format on the TV cabinet or on the OSD onscreen display e Specifications for your TV model may also be available on the Web 6 Set the TV display input to match the HP Digital Entertainment Center video cable input 7 Make sure that the following items are connected and installed on your HP Digital Entertainment Center e AC power source e Keyboard Pull the battery tab e Audio Out e TV source e Remote control Insert the Batteries e Video Out e Internet connection 8 Turn on the HP Digital Entertainment Center by pressing the On Standby power button After you first turn on your system 1 Wait for the Windows Welcome screen to appear Click Next to set up your system Do not turn off your system NOTE The screen may flash on occasion This occurs only during setup or setting changes and is normal behavior 2 Complete the initial Windows setup wizard Use the keyboard and follow the onscreen instructions Click Finish 3 After a countdown and a blank screen Windows restarts automatically
16. TV Display Setup Guide HP Digital Entertainment Center Use this guide to set up your HP Digital Entertainment Center to work with your TV or Display Setting Up Your TV Display for the First Time Adjusting Video Video Troubleshooting Video Out Information Important Notes Please read this The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of HP HewlettPackard Company P O Box 4010 Cupertino CA 95015 4010 USA Copyright 2005 2006 Hewlett Packard Development Company L P May be licensed in the United States by one or both of U S Patents Nos 4 930 158 and 4 930 160 until August 28 2008 Microsoft and Windows are U S Registered trademarks of Microsoft Corporation HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law The information in this document is subj
17. atest information about setting up your HP Digital Entertainment Center and supplements some information in the Start Here booklet and User s Guide that was included with your HP Digital Entertainment Center It also includes troubleshooting problems and solutions Refer to the HP Digital Entertainment Center Start Here booklet or User s Guide for additional installation information Refer to http www hp com support for additional information and software updates Overview You can use the TV Display Setup Wizard and desktop utilities provided to do the following e Select the Video Out connection HDMI VGA Component Select the TV output format 480i p 720i p 1080i p e Size the video image to your TV screen HDMI and Component only First run the TV Display Setup Wizard then you can fine tune the picture using a desktop program The following table shows the major processes you need to set up your HP Digital Entertainment for optimum viewing Choose the section that most closely matches your setup condition Section Usage See Setting Up Your Complete this procedure before you apply power to your Setting Up Your TV Display for the HP Digital Entertainment Center for the first time Select your type TV Display for the First Time of TV display and perform the appropriate step by step First Time on page 2 First Time Setup procedure Adjusting Video Run the TV Display Setup Wizard at any time to im
18. blems and solutions ideos My Pictures My My Music Radio uaina Zone Left Video image is cropped Right Video image is full screen not cropped e Problem Desktop video image edges are not visible Your TV display might show only the center of the video image not the edges This problem may occur if you change video formats or TV displays Solution If you want to see a full image or cannot move the cursor off the screen to see hidden areas of the video image optimize the HP Digital Entertainment Center video image so it fits your TV screen Do one of the following e f your TV connects to the HP Digital Entertainment Center using a component video connection use the TV Display Setup Wizard See TV Display Setup Wizard on page 5 Follow the onscreen instructions Or e Perform the HDTV Overscan Compensation procedure and set the display size See HDTV Overscan Compensation on page 10 To increase or decrease the size of your HDTV desktop do the following 1 Press the Media Center button on the remote control 2 Click More Programs HP Settings and then Video Settings 3 Click Resize Desktop and then Resize Desktop again 4 Adjust the screen size to fit your display If your display shows a larger image than the screen and the edges are missing click the in arrow button to make the screen smaller Click Save Settings to apply the settings 5 Click Back to return to Media Center
19. d use it for your permanent video connection You may have to reload the NVIDIA GeForce 6600 Driver software to continue to use component video To uninstall and reinstall the driver application see the next section Reinstall the graphics driver HP Digital Entertainment Center TV Display Setup Guide 27 Reinstall the graphics driver To reinstall the graphics driver to correct a blank or distorted screen in component video 1 Connect another video out See page 26 2 Click Control Panel Add or Remove Programs 3 Select NVIDIA Drivers Remove Click Yes and then Yes again to erase saved nView profiles 4 Click Yes to restart the HP Digital Entertainment Center 5 After the system restarts click OK at the Media Center video card error message 6 Close Media Center 7 Click Control Panel All programs PC Help and Tools HP Application Recovery The Application and Driver Recovery window appears 8 Select Driver Installation to reinstall the drivers shipped with the HP Digital Entertainment Center and click Next 9 Select NVIDIA Graphics Driver and click Install The driver installs Click Cancel 10 Reconnect to component video See page 27 Wrong colors or erratic video on screen Problem During the Media Center optional setup if your display uses a component video connection the wizard may change the display color depth and show wrong colors or erratic video This may occur if you select a resolution that is no
20. e Screen resolution window See Desktop Video Adjustments on page 12 6 l pag Component 480i You cannot resize the screen Y Pb Pr A80p You can resize using wizard Page 4 Or 720p or 1080i p See HDTV Overscan Compensation on page 10 DVD playback Your commercial DVD may not playback at 720p or 1080i p formats due to copy protection measures Change the format to 480i or 480p See DVD does not play or an error appears on screen on page 23 HP Digital Entertainment Center TV Display Setup Guide 9 HDTV Overscan Compensation You cannot use HDTV Overscan Compensation for 480i format This procedure may not be available with DVI depending on your display type HP recommends that you use 720p or 1080i p to avoid overscan issues Resize the display After you have set up Media Center you can resize the display to show the entire Windows desktop on the screen To optimize the screen size for HDTV resolutions above 480i 1 Close Media Center 2 Right click the desktop select NVIDIA Control Panel 3 Click Video amp Television 4 Click Resize or pan HDTV desktop NOTE This option does not appear when the resolution is set below 480p ts Video amp Television FH Control Panel Categories Adjust video color settings Change resolution attributes Adjust desktop color settings Change the signal or HD format Adjust television color settings Adjust video color settings Resize or pan
21. ect to change without notice Table of Contents Table of ContentS esesoeseoeseseosecsoeseseoososoeoeoesoseseeososoesesesososoesesooo iii Before You BGG cies scecicocsscavdcnnsceuorssapsecesssacanasasesstusdossscosecbandwosecees 1 Oeri eW esnan aeaa eraa eae a eE E We A o eehh Setting Up Your TV Display for the First Time cccccccsccsscceccseces 2 TV Display Sete aie naa tombe artim a eae ene 2 Preparing your syste Mersa eee en a Eeer anmesduncne pean vse oe oti 2 After you first turn on your system jar census Gru acuvay eee ae oe 3 Adjusting Vid CO vsisiviccsiccccscccvoaceceecsudsccdccdsccsvdesctecesovccecoodesedescceeseccoes 4 Resize adjustment aVailabilitys susiscsesceoeachesa donee easgentoquas sesteuenteneeeengesbeeness 4 Starting the IV Display Setup Wizard ss isci2e cots tie Sr tiawi edr tetra 4 TV Display Setup Wizard o 505 ecreere castes ear E memes aah 5 HDTV Overscan Compensation ccccecececcceccccecececccececeeeeececeeceeeceeeeeeeeeeeeess 10 Desktop Video Adjustments nig cie 20 svtdints Secdeestaceseerdatencnleiaules de Sedasenteadeieiae 12 Video Troubleshooting ccccccccccsccccccsccccscccccccccccccccsccccccssceees 13 Gheckvideows s h cscs dies satiate ie as as diets ae aoa 13 Video Out Connection Types viscseciespraccies daqtaes masaiadlo duis dh ua iuhevetiaskaciey 14 Common Video Out Problems cccccesseessesesceeeceeseeeeeeeeceeeceeeeseeeeeeeeeeeeeees 14 Blank
22. ected TV display After any system restart see Correcting an extended blank screen with component video out on page 24 Correcting an extended blank screen with component video out Follow the steps carefully If you observe a blank or distorted screen for more than 3 minutes in component video do the following Video checklist Connect another Video Out e e e Adjust the video image e Reconnect to component video 24 HP Digital Entertainment Center TV Display Setup Guide Video checklist To check video 1 Turn off the TV display 2 Turn off the HP Digital Entertainment Center by pressing and holding the On Standby power button for 4 seconds The On Standby button should be dark and not lit amber or blue 3 Check the cables Make sure that they are completely connected in and that the green blue and red colors match Green Y Blue Pb Red Pr 4 Remove all other Video Out cables from the HP Digital Entertainment Center back panel 5 Turn on the TV display 6 Check the TV display input switch For example Component 1 7 Turn on the HP Digital Entertainment Center by pressing the On Standby power button Wait 1 to 2 minutes The video image reappears 8 Check the screen e If you can see the video image use the TV Display Setup Wizard to optimize the HP Digital Entertainment Center video image so it fits your TV screen See TV Display Setup Wizard on page 5 Follow the onscreen inst
23. en image may vary HP Digital Entertainment Center TV Display Setup Guide 7 11 Do one of the following depending on the video connection type and format see the table on page 4 e If the Resize screen appears go to the next step Or e If the Resize screen does not appear go to step 15 12 To resize the viewable area of the TV display screen click Resize To resize the viewable area to better fit the display click Resize Resize Change the screen size Cancel 13 Adjust the screen size to fit your display If your display shows a larger image than the screen and the edges are missing click the inward arrow button to make the screen smaller and the outward arrows to make the screen bigger Click Save Settings to apply the settings Your screen image may vary 8 HP Digital Entertainment Center TV Display Setup Guide 14 Click Next at the Resize screen 15 Click Finish 16 To improve the screen size fit or if you could not resize the screen do one of the following depending on video connection type and format see the table on page 4 Video Out Action A80i You cannot resize the screen A80p You can resize using wizard Page 4 Or 720p 1080i p If you are using a TV see HDTV Overscan Compensation on page 10 Or For a TV with PC monitor capabilities see Desktop Video Adjustments on page 12 VGA You can resize the screen using th
24. ge 10 Or e To adjust your display see Desktop Video Adjustments on page 12 Scanning system Interlaced or progressive refers to the scanning system Interlaced scan formats are 30 Hz Progressive scan formats are 60 Hz 30 Hz or 60 Hz is the screen refresh rate The screen refresh rate is the rate at which a monitor or television can redraw the screen from top to bottom NOTE NTSC Component Video Out refreshes the screen approximately 30 times per second 30 Hz when using interlaced formats and 60 times per second 60 Hz when using progressive scan formats In an interlaced format the TV display screen shows every odd line at one scan of the screen and then follows that up with the even lines in a second scan Since there are 30 frames shown per second the screen shows one half of the frame every 60th of a second For smaller TV display screens this is less noticeable As TV display screens get larger the problem with interlacing is the potential for a flickering display Progressive scan formats eliminate flicker Aspect ratio The aspect ratio refers to the ratio of the width to the height of the display screen 720p and 1080i p are typically 16 x 9 widescreen aspect ratios 480i and 480p are typically 4 x 3 aspect ratios the standard TV screen HP Digital Entertainment Center TV Display Setup Guide 31 CAUTIONS Plasma TV display image retention A stationary image on your plasma TV display may retain the image
25. gurations different than those listed in the following procedures The HP Digital Entertainment Center Video Out requires specific configurations for certain TV display types and resolutions This setup procedure is advanced Knowledge of video concepts and computer terms is helpful For more information on TVs and video in general see Video Out Information on page 30 TV Display Setup Perform these steps in order to power on setup and configure your HP Digital Entertainment Center for optimum viewing on a TV display Preparing your system 1 Complete the full connection of the HP Digital Entertainment Center back panel as described in the Start Here booklet and User s Guide Do not turn power on yet 2 Check the back of the TV display for the input connection types 3 Choose a connector on the HP Digital Entertainment Center back panel Video Out and corresponding cable that attaches to your TV Connect only one display for setup Video Out Usage HDTV notes Use HDMI for the highest quality image HP recommends using NOTE You can also connect HDMI out to the DVI input of your VGA or HDMI Video Out TV display by using an adapter connections for a high quality HDTV image VGA Use VGA for a high quality image VGA is primarily for monitors but your TV display or video projector may also have a VGA connection O79 Component Use component video if the TV display has composite video S video Content protected Y
26. indow Desktop Video Adjustments You can use this procedure if VGA or HDMI Video Out is connected Do NOT use this procedure if component video out is connected see TV Display Setup Wizard on page 5 If the TV Display Setup Wizard does not provide an optimized video image or you cannot resize the TV display picture do the following 1 Right click anywhere in the desktop click NVIDIA Control Panel in the dialog box 2 Select the Video amp Television category 3 Select Change the signal or HD format 4 Select the display you want to change and then select the connector you want to use Select the signal format to a type that is supported by your TV For commercial DVD playback in component video select 480i or A80p 5 Click Apply and then click Yes to save your changes 6 Click the Home icon in the taskbar 7 Click the Video amp Television category 8 If you are using a Component Video Out connection with your display select Adjust television color settings Move the Brightness and Contrast slider bars to adjust the color settings Or If you are using a VGA DVI or HDMI Video Out connection select Adjust video color settings Move the slider bars to adjust your color settings 9 Click Apply to keep the setting 10 Close the Adjust Video Color Settings window CAUTION Be careful when changing settings The HP Digital Entertainment Center Video Out requires specific configurations for certain TV display t
27. ing up your HP Digital Entertainment Center The section includes information about e Starting the TV display Setup Wizard e HDTV Overscan Compensation the image does not fit in the screen e Desktop Video Adjustments Resize adjustment availability You can resize the screen if your TV display has the correct connection type and format Use the following table to determine how to and if you can resize your screen image based on your connection type and format Format Component VGA DVI HDMI 480i Cannot resize picture Can adjust screen resolution Page 12 Cannot resize picture Format not supported for some TVs with DVI 480p Can resize using Can adjust screen resolution Page 12 Can resize using wizard Page 4 wizard Page 4 720p Can resize using Can adjust screen resolution Page 12 Can resize using wizard for TVs only wizard Page 4 Page 5 1080i Can resize using Can adjust screen resolution Page 12 Can resize using wizard for TVs only wizard Page 4 Page 5 1080p Can adjust screen Can adjust screen resolution Page 12 Can adjust screen resolution resolution Page 12 Page 12 NOTE For a TV with PC monitor capabilities connected to DVI see Desktop Video Adjustments on page 12 Starting the TV Display Setup Wizard The TV Display Setup Wizard adjusts the screen display to your preference Start the TV Display Setup Wizard using one of the following methods
28. isplay properly stop here Or e If you can see a video image on your TV display and the problem is not resolved use the TV Display Setup Wizard to optimize the video image See TV Display Setup Wizard on page 5 Follow the onscreen instructions You should complete this procedure before troubleshooting Or e If you cannot see a video image on your TV display or the problem is not resolved your video problem may be common to all Video Out types See Common Video Out Problems on page 14 Or e Your video problem may be specific to the Video Out type you have connected See the Video Out Connection Types table that follows Use the chart to correct the condition Or e You can also try another video connection Repeat this procedure and change the cables at step 3 NOTE Go to http www hp com support to make sure that you have updated software HP Digital Entertainment Center TV Display Setup Guide 13 Video Out Connection Types Use the following table to identify troubleshooting problems that may occur by Video Out connection type Your HP Digital Entertainment Center back panel has the following Video Out connectors Connector Usage Problem See HDMI HDTV Use HDMI video for the highest quality image if your TV display Troubleshooting ss has HDMI or DVI video connections Recommended for High Definition HDMI on page 29 capable TV displays VGA HDTV Use V
29. izard on page 5 Follow the onscreen instructions Overscan In this illustration 2 shows the light blue edges of the Media Center video image that are not visible on the TV display screen The text above the screen is cropped 1 TV viewing area 2 Full video image Cropping Cropping is the condition when the edges of the video image are not visible on the TV display screen The screen cursor disappears when moved past the edge of the screen if panning is not enabled The drawback of the 640 x 480 Low resolution setting is that desktop pop up windows may be cropped in 480i and A80p resolutions Pop up windows may not be able to display the bottom portion of the window depending on the height of the window where the OK Cancel and Apply buttons are located Pop up window showing lower buttons Panning Panning allows you to see hidden areas of the video image by moving the cursor to the edges of the screen Move the cursor to the edges of the screen to reveal the hidden areas When you move the cursor the screen image moves Media Center may not allow panning to access the hidden screen areas The Windows desktop allows panning The screen cursor disappears when moved past the edge of the screen if panning is not enabled 18 HP Digital Entertainment Center TV Display Setup Guide Screen flashes Problem You may see the screen flash when e You turn on or restart the HP Digi
30. lay Setup Wizard on page 5 Or e See HDTV Overscan Compensation on page 10 Check component video To check component video before you begin 1 Turn off the TV display 2 Turn off the HP Digital Entertainment Center by pressing and holding the On Standby power button for 4 seconds The On Standby button should be dark and not lit amber or blue 3 Check the cables Make sure that they are completely plugged in and that the green blue and red colors match on both ends Green Y Blue Pb Red Pr 4 Remove all other video out cables from the HP Digital Entertainment Center back panel 5 Turn on the TV display 6 Check the TV display input switch For example Component 1 7 Turn on the HP Digital Entertainment Center by pressing the On Standby power button Wait 1 to 2 minutes The video image should reappear HP Digital Entertainment Center TV Display Setup Guide 21 8 Check your screen e If you can see a distorted video image on your TV display while connected using component video check that the cable plugs are matched to the green blue and red connectors See Wrong Colors or Erratic Video on Screen on page 28 Or e If you can see a video image on your TV display while connected using component video use the TV Display Setup Wizard to optimize the component video image See TV display Setup Wizard on page 5 Follow the onscreen instructions You should complete these procedures before troublesh
31. ment Center until the screen indicates that setup is complete About 30 seconds after restarting No action is required Do not restart your HP Digital Entertainment Center Please wait for the display to reappear Recovering your system with HDMI or DVI HDMI Problem On some TVs you do not see a blue and white HP logo screen that shows the function key F10 System Recovery selection You cannot perform recovery or certain activities in HDMI Solution Change your Video Out connection to VGA recover your system and then reconnect the HDMI connection NOTE Go to http www hp com support to make sure that you have updated software HP Digital Entertainment Center TV Display Setup Guide 29 Video Out Information This section contains background information and descriptions of Video Out operation relating to the HP Digital Entertainment Center Refer to the User s Guide for connection information from HP Digital Entertainment Center to the TV display TV Display types The following table represents typical TV formats Choose the type that most closely matches your TV display Your TV display model may vary TV type Aspect ratio Screen size Format Inputs diagonal Standard 4 3 19 to 27 inches 480i Component progressive scan 480p EDTV 4 3 or 16 9 42 inches 480i Component Flat panel or CRT Widescreen format A80p VGA 720p HDMI DVI with adapter HDTV A 3 or 16 9 A2 inches
32. ooting Or e If you cannot see a video image on your TV display while connected using component video or the problem is not resolved use the following chart to correct the condition Component video troubleshooting chart Problem You cannot see a video image on your TV display that is satisfactory while using the HP Digital Entertainment Center that is connected with component video out Solution Select the condition and corresponding procedure that most closely matches your problem when connected to Component Video Out Problem Screen image Solution See DVD does not play A DVD error message on screen or an extended blank screen indicates that your DVD will not play Your commercial DVD might not play video when connected to Component Video Out at 720p or 1080i p DVD does not play or an error appears on screen on page 23 Blank screen There is no video image Screen is blue black or much distorted Component Video Out may not work because the output setting remains at an unsupported format For example 480p format is set on a standard definition TV that does not support a 480p format Some displays may not accept 720p format Blank screen blue black or distorted on page 24 After inserting a DVD see DVD does not play or an error appears on screen on page 23 There is no video image after you have changed the Video Out cable connection to the TV Check component
33. prove the Adjusting Video A TV Display Setup Wizard picture on your TV display The wizard adjusts the screen on page 4 adjusts the screen size display to your preference Video Troubleshooting Check this section if you have a problem viewing the HP Digital Video Problems and Solutions Entertainment Center image on your TV display Select the Troubleshooting problem and corresponding solution that most closely matches on page 13 your condition Video Out Information Read this section for additional information on how your Video Out How your system works with HP Digital Entertainment Center works with video Information on video page 30 CAUTIONS Important notes contain critical information you need to operate CAUTIONS on Contains critical information your system properly page 32 HP Digital Entertainment Center TV Display Setup Guide 1 Setting Up Your TV Display for the First Time This section describes how to connect your HP Digital Entertainment Center to a TV or display the first time you power on Your HP Digital Entertainment Center Video can connect to many different types of TV displays After you connect the TV display to your HP Digital Entertainment Center set up your HP Digital Entertainment Center for the correct TV type for optimum viewing IMPORTANT Read this before you turn on the HP Digital Entertainment Center Follow the steps carefully Your TV display may require settings and confi
34. ructions Or e If you cannot see the video image see the next section Connect another video out HP Digital Entertainment Center TV Display Setup Guide 25 Connect another Video Out To temporarily change Video Out such as HDMI or VGA video any output other than component video 1 Turn off the TV display 2 Turn off the HP Digital Entertainment Center by pressing and holding the On Standby power button for 4 seconds The On Standby button should be dark and not lit amber or blue 3 Disconnect the component video cable from the HP Digital Entertainment Center back panel Video Out 4 Connect another Video Out such as HDMI or VGA video cables to the HP Digital Entertainment Center back panel Video Out Choose one NOTE If your TV display can accept HDMI or VGA video connect HDMI or VGA video for a higher quality image 5 Turn on the TV display 6 Switch the TV display input to the HDMI or VGA video input 7 Turn on the HP Digital Entertainment Center by pressing the On Standby power button a Wait 1 to 2 minutes The video image reappears b Do not restart your HP Digital Entertainment Center 26 HP Digital Entertainment Center TV Display Setup Guide Adjust the video image To adjust the video settings 1 Optimize the video image so it fits yo
35. still can t see an image of the HP Digital Entertainment Center video on your TV screen check your video connection type Connector Problem See Troubleshooting HDMI on page 29 VGA Check video on page 13 OEO Component Y Pb Pr Troubleshooting Component Video on page 21 Problem Your TV display screen is off after the HP Digital Entertainment Center resumes from Standby Solution Turn on the TV Select the correct TV input IMPORTANT Turn on the TV display and make sure you have connected a video cable before powering on the HP Digital Entertainment Center If you do not see a picture turn on the TV display connect a video cable and then turn off and start the HP Digital Entertainment Center The HP Digital Entertainment Center detects the video out cable connections when you turn it on HP Digital Entertainment Center TV Display Setup Guide 15 Oversized screen If the picture edges are not visible the image is overscanned This condition is common when connecting a computer to a TV Overscan is when the video image size is greater than the TV display screen In an overscan condition the edges of the video image that are not visible on the TV display screen are cropped Panning allows you to see the edges of the video image and can be a corrective action for overscan See Aspect ratio on page 31 for additional information See the following for overscan pro
36. t Solution This is a normal part of the video image for your TV display Check the DVD title page for TV format aspect ratio options Select 4 3 aspect ratio if available While playing the DVD press more info on the remote control select Zoom and click OK to select the best zoom option Problem A DVD or video on your TV or display screen shows black bars on the left and right of the video image If your DVD or video appears in a 4 3 aspect ratio and your TV display has a 16 9 aspect ratio you see black on the left and right of the video image shown right Solution This is a normal part of the video image for your TV display Check the DVD title page for TV format aspect ratio options Select 16 9 aspect ratio if available While playing the DVD press more info on the remote control select Zoom and then click OK to select the best zoom option HP Digital Entertainment Center TV Display Setup Guide 17 Display Image Size Your screen may show a larger image Overscan which may Pan when you move the cursor past the edge of the screen The large screen size may Crop the video image so the edges appear to be missing This condition is common when connecting a computer to a TV because most TVs introduce an overscan of 5 to 15 percent To optimize the HP Digital Entertainment Center video image so it fits your TV screen use the TV Display Setup Wizard See TV Display Setup W
37. t supported by your TV display The component video cables might not be plugged in correctly Solution If the colors look wrong or the video seems erratic do the following 1 See Check component video on page 21 2 See Correcting an extended blank screen with component video out on page 24 Line at bottom of the screen Problem The TV display shows a line below the image during DVD playback Solution While playing the DVD click More Info then Zoom Select the zoom that best fits your screen 28 HP Digital Entertainment Center TV Display Setup Guide Troubleshooting HDMI This section contains important information about troubleshooting problems that may occur with your HP Digital Entertainment Center HDMI Video Out Setup especially when you connect an HDMI cable to your HDTV This section also applies to connecting DVI with an HDMI adapter cable Blank screen after powering up and during initial startup with HDMI Problem After powering up and during initial startup if your HP Digital Entertainment Center is connected to HDMI Video Out you may notice that the TV display screen is dark blue distorted cropped or inside dark borders Solution If your HDTV displays these conditions or is too difficult to use see the following table Blank screen for Action 1 to 2 minutes after you first turn on your No action is required system during initial setup CAUTION Do not restart your HP Digital Entertain
38. tal Entertainment Center The screen flash may occur and continue until the initial startup completes and the Media Center or desktop appears Or e You select the Display Settings open the Display Properties or use the screen adjustment option The screen flash may occur and continue until you close the window This type of screen flash occurs normally and appears while the operating system obtains and processes display resolution information Solution Wait until the flash disappears Some TV displays may flash for several seconds to stabilize Screen flickers Problem You see a slight flicker of white text and borders and your system is set to a 480i or a 1080 interlaced format See Scanning system on page 31 for more information Solution Change to a progressive scan format such as 480p or 720p using the TV Display Setup Wizard See TV Display Setup Wizard on page 5 Follow the onscreen instructions Unreadable screen text Problem You have trouble reading the text Solution Modify the desktop text to a larger size for easier reading on the screen with one of the following procedures Enlarging screen text If the desktop text size is too small adjust the desktop icon text size on the HP Digital Entertainment Center 1 Right click with the mouse cursor in the Windows desktop 2 Click Properties 3 Click the Appearance tab 4 Select Large or Extra Large fonts from the Font size drop down menu 5 Click Apply 6
39. the TV display Solution You must connect the Video Out cables to the HP Digital Entertainment Center and to the TV display before you apply power to the HP Digital Entertainment Center When you turn on the TV make sure that it is set to the proper input setting Turn off the HP Digital Entertainment Center and then the TV before you change the cable connection to the TV Afterwards be sure to turn on the TV set it to the proper input setting and then turn on the HP Digital Entertainment Center Keyboard does not work Problem The keyboard loses sync with the HP Digital Entertainment Center or has never connected Solution Do the following Check the keyboard operation Press a key the green LED should light on the upper right corner of the keyboard If it does not light check the batteries Insert new batteries if necessary Make sure the shipping tab is removed from the battery door on the bottom of the keyboard Retest the keyboard 2 Turn off the HP Digital Entertainment Center by pressing and holding the On Standby power button for 4 seconds The On Standby button should be dark and not lit amber or blue 3 Turn on the HP Digital Entertainment Center by pressing the On Standby power button Wait 1 to 2 minutes The video image reappears 4 Test the keyboard Go to the next step if it still doesn t work 5 Briefly press the Keyboard Connect button on the HP Digital Entertainment Center front panel behind the left door
40. ur TV screen Use the TV Display Setup Wizard See TV Display Setup Wizard on page 5 Follow the onscreen instructions 2 Select one of the following for your permanent Video Out connection Video Out Options Stop here Or Use HDMI video to start up your system and leave it connected VGA Stop here SEO Or Use VGA video to start up your system and leave it connected Component Y Pb Pr See the next section to reconnect to component video and then adjust the video image Reconnect to component video To reconnect to component video 1 Turn off the TV display e Turn off the HP Digital Entertainment Center Click Start on the taskbar click Turn Off Computer and then click Turn Off The On Standby button should be dark and not lit amber or blue 2 Remove the temporary Video Out cable 3 Reconnect Component Video Out Green Y Blue Pb Red Pr 4 Turn on the TV display 5 Switch the TV display input to the component video input For example Component 1 6 Turn on the HP Digital Entertainment Center by pressing the On Standby power button Wait 1 to 2 minutes The video image reappears 7 Check the screen e If you can see the video image use the TV Display Setup Wizard to optimize the HP Digital Entertainment Center video image so it fits your TV screen Follow the onscreen instructions Or e If you cannot see the video image re connect the most recent video input that worked an
41. y s user guide for supported formats 1080 High Definition Note that some DVDs do not support 720p or 1080i playback Step 7 Follow the onscreen instructions Click Next continued VGA What is your display s aspect ratio Standard 4 3 O Widescreen 16 9 Component Skip this step Go to step 8 Y Pb Pr 6 HP Digital Entertainment Center TV Display Setup Guide 8 Select the screen resolution definition type that is supported by your TV display Click Next NOTE This step may not change the settings on some TV displays connected to HDMI The native display resolution is selected by the wizard automatically Click Next 9 Verify that the settings that you have selected are correct Click Preview The new video settings display To preview these settings select Preview You can fine tune the edges in the next step Connector Component Aspect Ratio Your settings may vary 10 The system prompts for confirmation The screen may flicker for a few seconds while the settings change e Click Next to apply the settings Or e If the new setting is not correct wait for 15 seconds Do NOT click or press any key during this time The previous screen reappears Click back to return to the Select the HDTV mode screen in Step 8 and select a format mode that is supported by your TV display To keep these settings select Next To make adjustments select Back Your scre
42. ypes and resolutions This setup procedure is advanced NOTE If you see black borders or overscan and panning set the slider bar back to the previous resolution or rerun the TV Display Setup Wizard to optimize the video image See TV Display Setup Wizard on page 5 Follow the onscreen instructions 12 HP Digital Entertainment Center TV Display Setup Guide Video Troubleshooting This section contains important information about troubleshooting problems that may occur with your HP Digital Entertainment Center while setting up Video Out to your TV or display Check video Check Video Out before you begin to troubleshoot Do the following steps in order 1 Turn off the TV display 2 Turn off the HP Digital Entertainment Center by pressing and holding the On Standby power button for 4 seconds The On Standby button should be dark and not lit amber or blue 3 Check the cables Make sure that they are completely plugged in the correct connectors Refer to the Start Here booklet and User s Guide Reconnect the cables as required 4 Turn on the TV display 5 Set the TV display input to match the HP Digital Entertainment Center Video Out cable input For example Component 1 6 Turn on the HP Digital Entertainment Center by pressing the On Standby power button Wait 1 to 2 minutes The video image appears 7 Check your screen Do one of the following e If you can see the HP Digital Entertainment Center image on your TV d
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