HP tx2-1305au Wireless User Guide
Contents
1. PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help 16 Chapter 4 Using Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Bluetooth and Internet Connection Sharing ICS 17 5 Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following e Network configuration SSID or security has been changed e Wireless device is not installed correctly or has been disabled e Wireless device or router hardware has failed e Wireless device encountered interference from other devices amp NOTE Wireless networking devices are included with select computer models only2. device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the wireless devices click the Show hidden icons icon the arrow at the left of the notification area and position the mouse pointer over the wireless icon If the wireless icon is not displayed in the notification area complete the following steps to change Wireless Assistant properties 1 2 3 4 5 6 Select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center Click the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center Click Properties Select the check box next to HP Wireless Assistant icon in notification area Click Apply Click Close For more information refer to the Wireless Assistant software Help i 2 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center Click the Help button Using Wireless Assistant software select models only 5 Using HP Connection Manager select models only You can use HP Connection Manager to connect to WWANSs using the HP Mobile Broadband device in your computer select models only To start Connection Manager click the Connection Manager icon in the notification area at the far right of the taskbar Select Start gt All Programs gt HP Connection Manager gt HP Connection Manager For more details about using Connection Manager ref
3. A SIM contains basic information about you such as a personal identification number PIN as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer For information on inserting and removing the SIM refer to the Inserting a SIM and Removing a SIM sections in this chapter For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator refer to the HP Mobile Broadband information included with your computer For additional information see the HP Web site at http www hp com go mobilebroadband US only 13 Inserting a SIM A CAUTION To prevent damage to the connectors use minimal force when inserting a SIM To insert a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the battery bay toward you Remove the battery a ee SES e N Insert the SIM into the SIM slot and gently push the SIM into the slot un
4. If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Before working your way through the sequence of possible solutions to your network connection problem be sure that device drivers are installed for all wireless devices Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use 18 Chapter 5 Troubleshooting wireless connection problems Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 1 2 3 4 Select Start gt Control Panel gt System and Security In the System area click Device Manager Click the arrow next to Network adapters to expand the list and show all adapters Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the term wireless wireless LAN WLAN Wi Fi or 802 11 If no WLAN device is listed either your computer does not have an integrated WLAN device or the drive
5. Wireless Select Models Only User Guide Copyright 2009 Hewlett Packard Development Company L P Windows is a U S registered trademark of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2009 Document Part Number 539901 001 Product notice This user guide describes features that are common to most models Some features may not be available on your computer Table of contents 1 Using wireless devices select models only Identifying wireless and network status ICONS 00 ccceeeceeeeree eee eeeetie teeter etaee eee e eee eaaeeeeeeeeeeaaeeeeeeeeea Using the wireless COMMONS wcities iv sieseeteccicunye visdetbet ia sdadennseeddadeliteveadedbes Gnadantieeasdedei essed TEE Using the wireless button cece eee eect eter tet ne eee eee eec nee ee eee tecneaee esse eeeeaaeeeeeeeeeeaeeeeeeeeeeereseeeaaeees Using Wireless Assistant software select models Only ccceecceeeeeeeeeeeeeeeeeeeeeeseaeeeeeeeeeeeeeeeees Using HP Connection Manager sel
6. anager which enables you to create a connection with an HP Mobile Broadband device select models only Wired network connected Indicates that one or more of your network drivers are installed and one or more network devices are connected to the network Network connected Indicates that one or more of your network drivers are installed one or more network devices are connected to a wireless network and one or more network devices are connected to a wired network Network disconnected Indicates that one or more of your network drivers are installed and wireless connections are available but no network devices are connected to a wired or wireless network Network disabled disconnected Indicates that one or more of your network drivers are installed no wireless connections are available or all wireless network devices are disabled by the wireless button or Wireless Assistant and no network devices are connected to a wired network Wired network disabled disconnected Indicates that one or more of your network drivers are installed all network devices or all wireless devices are disabled in Windows Control Panel and no network devices are connected to a wired network Chapter 1 Using wireless devices select models only Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button or wireless switch referred to in this gu
7. e eer eeee eee neee sere EE EEn E EEEa Cannot connect to the wireless router cccecceccceceeeeeeeeeeeeeteceeaaecaeeeeeeeeeeeeeeetescesecececieeeeeeeeeeneees 1 Using wireless devices select models only Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point e HP Mobile Broadband Module A wireless wide area network WWAN device that provides access to information wherever mobile network operator service is available In a WWAN each mobile device communicates to a mobile network operator s base station Mobile network operators install networks of base stations similar to cell phone towers throughout large geographic areas effectively providing coverage across entire states regions or even countries e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices a
8. ect models Only cccccceeeceeeeeeeeeeeeeeeeeeaeeeeceeeeeeaeeeseeeeeeeeeess Using operating system controls 20 0 0 eceeeeeeeeeeeeeee tere eeeeee eee eeeteeeeeeeeeeteceeeeeeeeeseeeaeeeeeesenaaeeeeseenaeeegs 2 Using a WLAN petting upa WLAN oo eiet efeabeeeclevateeescs ales cece eeatia edecainte eeeesgact ade Attest aeateads a aaa Protecting your WLAN i 2 cc ided iv deieierredadaie diet eeddagee dd esha edad E AERE Connecting 1o a WLAN zaienari T A a needa dd canine Roaming to another network snesen EEEE 3 Using HP Mobile Broadband select models only ISO UING AbI Miste a oc vrcaet cae pvidcand E T E E E bacldiet eaten ids Gaacedeetadaansds Removing SIM acsicecadeesee eiadedaes etadebeecadsisdiardeeee eedasiaebienan bl iedn dl eaiel hadi ae 4 Using Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICS cceccccceceeceeeeceeeceeeeeeeeeeeeeseaeeeeceeeesaaeeeseneeeteeees 5 Troubleshooting wireless connection problems Cannot connect toa WLAN sscssceisexcadeessieteabions a see veend a cae tae AA E E a eee Cannot connect to a preferred network cececccccecceeeeeeeeeeeececececaecceeeeeeeeeeeeeeeseescseccasaecaeeeeeeeeeees Network icon is not displayed ec rccresriared aaan AEREE ERE EA Current network security codes are unavailable sssssssssriersssssrrrsssttttrrrststttrnnnasstttnnnstntnennnnnnnnt WLAN connection is very Weak 00 0 2 cece errr irr nee iee
9. er to the Connection Manager software Help 6 Chapter 1 Using wireless devices select models only Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection For example Windows provides the Network and Sharing Center that allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To access the Network and Sharing Center select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Using operating system controls 7 2 Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point 99 E NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your compute
10. ernet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions NOTE Ifthe WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software Network icon is not displayed 21 Current network security codes are unavailable If you are prompted for a network key or a name SSID when connecting to a WLAN the network is protected by security You must have the current codes to make a connection on a secure network The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network e For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device e Fora private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do so Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a network and if you have previously connec
11. ide as the wireless button e Wireless Assistant software select models only e HP Connection Manager software select models only e Operating system controls Using the wireless controls 3 Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on blue when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is blue at least one wireless device is on If the wireless light is off all wireless devices are off NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through Wireless Assistant software select models only 4 Chapter 1 Using wireless devices select models only Using Wireless Assistant software select models only A wireless device can be turned on or off using the Wireless Assistant software If a wireless device is disabled by the Setup Utility it must be reenabled by the Setup Utility before it can be turned on or off using Wireless Assistant NOTE Enabling or turning on a wireless
12. nd devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards e 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz e 802 119 supports data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 11g WLAN device is backward compatible with 802 11b devices so they can operate on the same network e 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz EY NOTE 802 11a is not compatible with 802 11b and 802 11g e 802 11n supports data rates of up to 450 Mbps and may operate at 2 4 GHz or 5 GHz making it backward compatible with 802 11a b and g For more information on wireless technology refer to the information and Web site links provided in Help and Support Identifying wireless and network status icons 2 Icon Name Description p Wireless connected Identifies the location of the wireless lights and the wireless buttons on the computer Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on ii Wireless disconnected Identifies the Wireless Assistant software on the computer and indicates that all of the wireless devices are off HP Connection Manager Opens HP Connection M
13. nection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ISP and the user guides included with your wireless router and other WLAN equipment Information and Web site links provided in Help and Support For a list of public WLANs near you contact your ISP or search the Web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements For additional information on connecting your computer to a corporate WLAN contact your network administrator or IT department Connecting toa WLAN 11 Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If Wind
14. ows does not recognize the new network follow the same procedure you used initially to connect to your WLAN 12 Chapter 2 Using a WLAN 3 Using HP Mobile Broadband select models only HP Mobile Broadband enables your computer to use wireless wide area networks WWANSs to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider called a mobile network operator which in most cases is a mobile phone network operator Coverage for HP Mobile Broadband is similar to mobile phone voice coverage When used with mobile network operator service HP Mobile Broadband gives you the freedom to stay connected to the Internet send e mail or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots HP Mobile Broadband supports the following technologies e HSPA High Speed Packet Access which provides access to networks based on the Global System for Mobile Communications GSM telecommunications standard e EV DO Evolution Data Optimized which provides access to networks based on the code division multiple access CDMA telecommunications standard You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number is printed on a label inside the battery bay of your computer Some mobile network operators require the use of a subscriber identity module SIM
15. r you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network 8 Chapter 2 Using a WLAN Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet NS e e X a As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP Setting up a WLAN 9 Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities basically to foil casual eavesdropping rather than more powerful forms of attack it is essential to understand that WLANs are vulnerable to well known and well documented security weaknesses WLANs in public areas or hotspots like coffee shops and airports may not provide any security New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous If you are concerned about the security of your computer in a hotspot limi
16. r for the WLAN device is not properly installed For more information on troubleshooting WLANs refer to the Web site links provided in Help and Support Cannot connect toa WLAN 19 Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection e If there is a network icon in the notification area at the far right of the taskbar right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the preferred networks e If there is no network icon in the notification area follow these steps 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and select the network you wish to repair 20 Chapter 5 Troubleshooting wireless connection problems Network icon is not displayed If the network icon is not displayed in the notification area after you configure the WLAN the software driver is either missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http www hp com If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software To get the latest version of the WLAN device software for your computer follow these steps 1 Open your Int
17. s types 1 wireless icon 2 wireless light 3 wireless network WLAN connecting 11 corporate WLAN connection 11 described 1 equipment needed 9 functional range 11 public WLAN connection 11 security 10 WLAN 8 WLAN device 1 Index 25
18. s is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove WLAN connection is very weak 23 Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details refer to the router manufacturer s instructions 24 Chapter5 Troubleshooting wireless connection problems Index B Bluetooth device 1 16 Cc connecting toa WLAN 11 Connection Manager icon 2 corporate WLAN connection 11 E encryption 10 F firewall 10 H HP Connection Manager software 6 HP Mobile Broadband Module 13 14 l icons Connection Manager 2 network 2 21 wired network 2 wireless 2 interference minimizing 23 Internet connection setup 9 M minimizing interference 23 N network icon 2 21 network key 22 network security codes network key 22 SSID 22 P WWAN device 13 public WLAN connection 11 S security wireless 10 setup of WLAN 9 SIM inserting 14 removing 15 software HP Connection Manager 6 Wireless Assistant 5 T troubleshooting 18 WwW Wireless Assistant software 3 5 wireless button 3 wireless controls button 3 Connection Manager software 3 operating system 3 Wireless Assistant software 3 wireless device
19. sually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to use the WLAN o WPA Wi Fi Protected Access like WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of using one static security key for encryptions as WEP does WPA uses temporal key integrity protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys for each computer on the network 10 Chapter2 Using a WLAN Connecting to a WLAN To connect to the WLAN follow these steps Be sure that the WLAN device is on If it is on the wireless light is on If the wireless light is off press the wireless button NOTE Onsome models the wireless light is amber when all wireless devices are off Click the network icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the network is a security enabled WLAN you are prompted to enter a network security key which is a security code Type the code and then click OK to complete the connection NOTE If no WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Open Network and Sharing Center and then click Set up a new con
20. t your network activities to noncritical e mail and basic Internet surfing When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The common security levels are Wi Fi Protected Access WPA Personal and Wired Equivalent Privacy WEP Because wireless radio signals travel outside the network other WLAN devices can pick up unprotected signals and either connect to your network uninvited or capture information being sent across it However you can take precautions to protect your WLAN e Use a wireless transmitter with built in security Many wireless base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks e Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types e Use wireless encryption A variety of sophisticated encryption protocols is available for your WLAN Find the solution that works best for your network security o Wired Equivalent Privacy WEP is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key U
21. ted to that network follow the steps below to connect to the network 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Inthe left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Select the network in the list right click the network and then click Properties amp NOTE Ifthe network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and enter the correct wireless encryption data into the Network security key box 5 Click OK to save these settings 22 Chapter 5 Troubleshooting wireless connection problems WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows e Move your computer closer to the wireless router or access point e Temporarily disconnect devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 inthe left panel click Manage wireless networks A list showing the available WLAN
22. til it is firmly seated 8 Replace the battery NOTE HP Mobile Broadband will be disabled if the battery is not replaced 9 Reconnect external power 10 Reconnect external devices 11 Turn on the computer 14 Chapter 3 Using HP Mobile Broadband select models only Removing a SIM To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the battery bay toward you Remove the battery se Se Oe Press in on the SIM 1 and then remove it from the slot 2 8 Replace the battery 9 Reconnect external power 10 Reconnect external devices 11 Turn on the computer RemovingaSIM 15 4 Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers Bluetooth devices provide peer to peer capability that allows you to set up a personal area network
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