Home

HP FB950 User's Manual

1. Ink supply rack Ink connections Profiler docking station Vacuum Pressure system auxiliary power inlet Vacuum adjustment knob 22 Service station inside enclosure 23 Printhead maintenance vacuum inside enclosure 24 Waste ink spigot Quick tour 9 Special features Printheads Printheads variable drop size piezoelectric printheads Ink system Off Head System OHS bulk ink boxes with integrated filters No drip quick connectors simplify ink box replacement Onboard vacuum pressure VP system provides vacuum to maintain negative printhead pressure and air pressure to purge the printheads or ink tubes without removing them from the printer Patent pending automated printhead service station fully maintains the health of the printheads while idle or in service without operator intervention Media handling Automatic head height automatic head height adjustment and patent pending shuttered UV lamp system allow the printer to accept rigid sheet fed media up to 6 35 cm 2 5 in thick Automatic media width sensing automatically detects the width and position of the media loaded for precise image placement Built in static charge abatement ionizer bars help dissipate static electric charge from synthetic media AutoEdge automatically aids the loading of rigid sheets by detecting the leading edge Calibration The Advanced Automation Eye uses a high resolution di
2. Ap HP Scitex FB950 Printer User Guide Copyright 2008 2009 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number 0706455 Revision B Table of contents 1 Getting started Operating requireMent ccccceccceesceeeeceeeeeeaeeceeeeeeeaaeeeesaeeeseaaeeeaaeeeeeeaaesgeaeeeseaaeesseeseeaaaesseeeeseeeeeenaeeees 2 Elec a ara E E R 2 ENVIFOMMEN Al pesadia EE E EEEE E EEEE EENS 2 Connect UNG RIP sesrisnrn oen a EEEE E EANES ERE EEEE 3 Install the VideoNet cable iiss cic iiuincassecvadanceagenei dance sevvi denna sevvadniaantequlaziedvdadenaantedediaaavivians 3 Install the VideONet protocol 2 0 2 ceeeceececeeeeeeeeeceeeeeeeeeeeseaaeeeeeeeeeesaaeeseceeeseaaeeseeeeeetiaeeeeaas 3 install the RIP software 3 c sissdesccestuiuetees besauaee lt abeneaacand ctentuavecdatevsaeldeatvatugeleesstenteanesdovindaaedstetane 4 install A lANQUAGS TNS siss iueiai tansan hi ainee du adoa KA Aaaa 4 Important Operating notes 0 ceeceeee scence ececaeeeeeeeeeeeeaaeeeceaaeeeaaeeeeeeaaeeeeaeeesecaeeeeeeaaeeeseaaesseeeeeseeaeeseenes 5 Safety WaMINGS vives eects sl hciew ide dele Abie e
3. From the control panel select the following Tools gt Maintenance gt Manually Clean Printheads This will cause the rail and output roller to raise to their highest positions and move the carriage out over the belt Open the output side door to access the carriage CAUTION Wear protective gloves such as latex to protect your hands from being stained with ink CAUTION Wear safety glasses to protect your eyes from ink and head flush that may splash into your eyes Place a piece of scrap vinyl under the carriage see A in the photo below You can use any media that will protect the belt from dripping ink and or head flush Fully saturate a lint free cloth with head flush solution Manually clean the printheads bi weekly 71 6 For each printhead use a single finger on a clean area of the saturated lint free cloth to wipe the printhead orifice from the input side to the output side of the carriage To avoid pushing debris into the printhead orifice make sure each wipe is done with a clean area of the cloth The cloth should be fully saturated with head flush 7 From the control panel select PURGE 8 When the purge completes selecting PRIME BARS from the control panel 9 Examine the prime bars for missing jets If a printhead has missing jet repeat steps 6 through 8 72 Chapter5 User cleaning ENWW Clean and grease the service station wiper slide rails monthly Cleaning and lubricating the wiper ra
4. Middle East and Africa ccccccscccecceeceeeneeeeeeeeeeeeaeeeeseseeeeaeeeeseseeeeeeeesseseenaaeeness 99 Asia and Pacio ankom ccc ecce nce E A R 99 EEA e A E seeded 99 Appendix C Image quality tips OVE VOW issii ea Eaa a aae E TAE EA Aa E AAEE EETA E A R TE 102 Startup and check jet Neat eeeceecesece cece eeeeeeeeeeeaeeeeeeeeeeeaaeeeeaaeeeseeaeesecaeeeseaaeeseeaeeeseaaaeeeaeeeeaas 103 Start with the printer in good working order cccceeeeeeeeeeeeeeeeeeeeeeeeeeececaeeeeeneeeeseaaeeeeaas 103 Load media Correctly cecesses soci sexsces Atyecretesiene pedeunbed seseeanieesesdes abasedeccyectiabedatateeesslednctaeas 103 Check jet Healthy siant A A S Ei 104 Printer SOU OS eeren ea eee cece ea etic EE eee ete a cg de deen EAT 105 Select PMN MOS vain sss aod ies sche idaan Dale nsidieasdadeaeevasesdheucaidel Gvedesheaah ces 105 Select Plus or normal mode eccccecceeeeeeeeeeeeeaaeeeeneeeceaaaeeeeeeeeeaaaeeeeaeeeeeaaeeeseeeeteaeeesaes 106 Select detail and edge quality options cccceceeeeeeeeeeeseneeeeeeaaeeeeeeeeeeeeeeeesaaeeseeeeeeneaes 106 AAU 160 0 oto ee error r A eerrTe rer ereeecerrere rr tert Peecrcer eer reer eeerere 106 RIP Settingan oina eaa E ET AAT decdias IE OEO EE EOE ECO 109 Ghose a TESOIUTION iaiiaeeeai iaaa aa aa aaaea 109 ChOOS6 a color Profle nersini a a E aeeadaianveet 109 Troubleshoot image quality problems cc ceeeeeeeeeee eee eeeccne eee sete a aaa RRE RR a 110 Ensuring high
5. Resolutions 1200 x 600 dpi 600 x 600 dpi 600x300 dpi as supported by the RIP Ink HP Scitex FB250 Ink 6 color CMYKIclm flexible UV cure inks off head ink system Curing system Dual carriage mounted 550 watt shuttered UV lamps Vacuum pressure system Nominal relative vacuum 9 3 mm Hg 5 0 in H20 Maintains negative relative pressure at the printheads and provides air pressure for purging Since relative pressure is maintained the printer can be operated at various altitudes above or below sea level without adjustments to the system Media handling Vacuum belt media drive for easy loading and accurate media feeding Front and rear roller tables support rigid materials up to 250 cm 98 4 in wide and 203 cm 80 in long 56 7 kg 125 Ib in weight A second set of roller tables optional extends the support of rigid materials up to 381 cm 150 in long Optional Supply amp Take up system supports up to 2 5 m 98 5 in wide roll fed media on 7 6 cm 3 0 in cores with a maximum diameter of 19 cm 7 5 in Maximum media thickness 64 mm 2 5 in Maximum print width 250 cm 98 4 inches Edge to edge printing capable in the width and length of rigid media Maximum print length rigid media 1016 cm 400 inches Minimum printable rigid sheet size Width 15 cm 6 in Length 23 cm 9 in Software features Touch screen with graphical interface Automatic calibra
6. Yes in the media configuration see Configure media on page 19 the rollers will move up or down as needed to be just above the surface of the media If the rollers were set to No the rollers will remain at their highest point and will not be used In either case the full imageable length of the sheet is available for printing e Warped Media Hold Down when a sheet is loaded the leading edge is advanced so that it is underneath the output roller Printing is allowed only until the trailing edge of the sheet has reached the input roller The imageable area of the sheet is reduced by 65 4 cm 25 76 in from both the leading and trailing edges e Short Media enables printing on sheets that are not long enough to reach the output roller and thickness sensor at the same time The media length can be less than 33 cm 13 in but at least 11 cm 4 in NOTE The media rollers are not lowered onto the media with any force or pressure other than their own weight They are designed to hold down lighter weight media with at most a moderate amount of warping They may have no effect on heavier badly warped media For best results use the flattest available media On the control panel enter the approximate thickness of the media you are loading Load the sheet of media onto the input table sliding it forward against the media alignment bar under the printhead carriage rail then left along the media alignment bar until the
7. effective speed e Head Height off Media automatically raises the rail to set the printhead clearance from the media at the height you specify A lower height reduces overspray but increases the chances for a head strike on the media Bidi calibration is automatically adjusted for changes in this value e Purge Type sets the purge type used when the Purge key is pressed from the Front Page screen Standard or Performance Performance is more effective but uses more ink compared to Standard e Eject Sheets to Input Side sheetfed after printing reverses the media feed and ejects the printed sheet out the input side This makes it possible for the operator to perform all operations on the input side of the printer and makes the workflow for two sided printing more efficient Two sided printing of Stored Jobs always ejects out the output side See Stored jobs on page 29 for details ENWW Menus 45 46 Chapter 3 Top Gutters allows you to turn On or Off the gutter data at the top edge of the print which shows the job name ink media date and time printed print mode lamps setting printer embedded software version plus write in blanks for other data Quality Check determines how AutoTune errors are handled see AutoTune on page 52 Sleep Wait Time sets the period of time to wait for a print job before going into Sleep mode Expert Novice Messages Novice mode presents an ATTN Attention key with War
8. where ink and debris builds up over time After the bottom of the carriage is cleaned the printer repositions the carriage and prompts the operator to clean the service station wipers Doing so will help ensure that the wipers will effectively clean the printheads and avoid pushing debris from cleaning the bottom of the carriage into the ink jets See Clean bottom of carriage monthly on page 78 for instructions e Printheads Procedures Load Ink in All Heads fills all printheads with ink used during installation Fill Heads with Ink fills the printheads that you choose with ink Empty Heads Fill With Air fills the printheads with air User Diagnostics menu User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling technical support It walks you through a series of tests and checks for certain printer functions The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective actions It has the following sections e Printhead Jet Statistics VideoNet Status e VideoNet Connection Menus 47 e Carriage Motion e Calibration e Verify H2H Y Alignment verifies whether the print heads are aligned with each other in the horizontal or Y axis dimension in line or staggered by printing a test pattern If the lines print on top of each other the heads are in line if they print interleaved with each other the heads ar
9. EEA A 48 Service Primei Sa vecetaea chee Senesie can catedas sae ndandatscuiceuadabee ee a aai ie aa 48 Print MENUS ii siciesdsceiscdevesec ahve cpdsxeacbeduyed a cahicuesdxeseneudeu s podawesivsssenndeevacdeuxtesdbenedeven 48 4 Calibration When to Cali tate ciccisvies ioncsdsuessdewcucethess sec a es lecdduadabsaxdeendeaate ai aeaa 50 ANEO HE vives cevenct sees Beer cinectvbes A E A steuedlaltvebeubeiebhvesidbvenge sd E 51 AUO TMI Set es rr de cee a sc se bs cect nas da canton bese fe pea scat a fatatee ss ccpesuaas se 52 Quality Check s cniee elaine pestis lene cient a ee ead edie eee 52 Auto Calibrations skssr seaczeutins Shadenesuycbat sutuvraveadeetvestauiiccwertucbeuetuws ERA E E O E AE EKAA AE OEE RERE 53 Manual calibrations issis a a a E a aaia 54 Media Feed Calibration isise ke i a E E EE 54 Manual BiDi Registration ccccceeeeecceeeeeeeeeeeeaeeececaeeeeeeeeeecaaaeeseceeeeseaeeessaaeeseeaeeeeeeaaees 55 Printhead X Calibration sissssissnrsinmaroasi anaa aa a a Eaa AE Oa 57 ManuatdJot Map DING sa e a RES 58 Report Individual Bad Jets ccccccceeseceeeecneeeeeceeeeeseneeeessaaeeesecaeeeeseneeeeenaaeees 59 Clear Individual Bad Jets ccccccccceesseesseesseseseeeeeeeaeeeaeeaaesaeceueeseseeeeeeeeess 60 View Current Bad Jets wesc seseiccessxsscatixenevsysiescteacssenessbedacisssetssnestieesdaghiaaeeeeneeens 60 Clear All Bad Jets for a Head cccccccceecsessessseseeceeceeeeeeceseee
10. L15 20R locking wall receptacle and Phase Perfect Digital Phase Converter Model DPC A10 Required electrical circuit Europe 200 240 VAC 16 Amps 39 50 Hz with 5 pin IEC 60309 wall receptacle Required power cord e Part No 0506213 North America UL CSA approved length 4 m 13 ft requires FRM part number 0901565 if using phase converter see Site Preparation Guide part number 0706456 OR e Part No CH109 50001 Europe Harmonized length 6 m 20 ft 92 Appendix A Specifications ENWW Table A 1 Specifications continued Optional auxiliary power for vacuum system Supplied 24 volt DC power supply with universal adapters connected from the auxiliary power jack on the vacuum pressure assembly to one of the following e Wall outlet 100 240 VAC 50 60 Hz provides temporary power to the vacuum system when it is necessary to remove power from the printer for service e UPS customer supplied uninterruptable power supply output 100 240 VAC 50 60 Hz minimum of 15 watts of power provides battery backup to the vacuum system in the event of a power failure UPS is connected to the electric wall outlet Energy consumed per hour of operation e Sleep idle lamps off 0 74 kWh e Printing 6x6 Production Mode low lamps 3 31 kWh e Printing 6x3 Billboard Mode high lamps 4 67 kWh Printing technology 12 piezo electric inkjet printheads variable drop size 192 nozzles per printhead
11. Special features 10 Specifications 2 Stored jobs 23 T Tips 33 Tools 47 Troubleshooting 95 U Unidirectional printing 14 V VideoNet interface card 3 protocol 3 View Current Bad Jets 60 W Warning messages defined 39 Warnings amp Actions 39 Warranty 98 Workflow overview 7 Y Y printhead alignment 48 118 Index ENWW
12. View Current Bad Jets When you select View Current Bad Jets the control panel displays the following prompt Head 1 Press Proceed to view bad jets 1 Press A and to select a head number then press Proceed gt The control panel displays a message that lists the bad jets by number 2 Press Proceed gt to return to the head selection screen 3 Repeat steps 1 and 2 for each head you want to check for bad jets 4 When you are finished viewing bad jets press Cancel The control panel displays the previous menu Clear All Bad Jets for a Head When you select Clear All Bad Jets for a Head the control panel displays the following prompt 60 Chapter 4 Calibration ENWW Head 1 Press Proceed to clear all bad jets 1 5 Press A and to select a head number then press gt Proceed The control panel asks you to confirm your selection Press gt The control panel asks whether you want to clear the hard bad jets as well as the soft bad jets A soft bad jet is a jet that you believe is temporarily out based on past performance A hard bad jet is a jet that you believe is permanently out Press gt to clear the hard and soft jets Press X to clear the soft jets only The control panel reports the number of jets that were cleared on the selected printhead Press gt The head selection screen appears Repeat steps 1 through 4 for any other printhead or press n to return to the menu Clear All Bad
13. black vertical bars are five pixels apart you can add 5 or 5 to a pattern number to shift the colored bars up or down by one black bar Alternatively you can repeatedly perform the X calibration which will move the head in smaller increments until the head is aligned 6 Press the Proceed gt key The control panel message increments the head number by one 7 Repeat steps 4 through 6 for each of the heads When you have entered registration values for all of the patterns the control panel displays this message Registration successful Manual Jet Mapping Jets that are missing or misfiring are usually detected by the AutoJet calibration Alternatively you can map out jets manually using the Manual Jet Mapping function You may want to manually map weak or misdirected jets that AutoJet does not substitute X TIP Autodet is the automatic version of this calibration see AutoJet on page 51 TIP For best results print the prime bars and purge the printheads as necessary to ensure the maximum number of working jets See Check jet health on page 104 for instructions 1 Press the Calibrate key from the Front Page screen then press Manual Calibrations in the menu 2 Press Manual Jet Mapping in the menu 58 Chapter 4 Calibration ENWW The control panel displays this message Print Jet Map If you have a calibration pattern from a recent print you can use it to calibrate the heads Press Cancel and go to the next
14. conditions as the printer Locate the printer so that it can be connected to the print server RIP with the included cable Locate the printer on a flat level floor Locate the printer where its normal operating noise will not disturb quiet work areas DO NOT install the printer near humidifiers refrigerators fans water faucets heaters or similar equipment DO NOT install the printer in areas where the temperature changes abruptly such as near air conditioners in the path of direct sunlight or near open doors or windows DO NOT expose the printer to flames or dust 2 Chapter1 Getting started ENWW Connect the RIP The printer receives print jobs from a raster image processor RIP from either HP or a supported third party manufacturer To connect the printer to the HP RIP Software refer to its User Guide for detailed instructions To connect the printer to a third party RIP follow this procedure Install the VideoNet cable 1 2 3 4 Power off the computer you will be using to run the RIP Connect the printer to the RIP computer s Ethernet port using the included cable amp NOTE The included cable is 7 62 m 25 ft in length If necessary you can use a crossover Category 5 or higher 10 100Base T cable up to 38 1 m 125 ft in length Connect the user workstation s to the RIP You can connect your workstation to the RIP via a local area network or directly using a single cable e Toco
15. e To reduce ink usage select an Ink Saver profile or create a custom profile that uses less ink Ink Saver profiles are available for the Onyx and Caldera RIPs to their registered users For download instructions see the manufacturer s web site Onyx htip www onyxgfx com Caldera http www caldera eu Users of the HP RIP Software can create a custom profile to reduce ink usage Refer to the HP RIP Software User Guide for instructions on creating a custom profile ENWW RIP settings 109 Troubleshoot image quality problems This chapter explains how to address typical image quality problems Ensuring high quality documents and images e Ensure that all text is converted to outlines not bitmaps or the fonts are included with the artwork files e All line art should be in vector form not bitmap for good scalability and reproduction e Large blocks of solid colors can show banding more obviously than smaller areas of color or photographic images e Ensure that photographic images are sized appropriately for the final output resolution For example don t try to scale a 300x200 pixel image copied from a web site to fit a 1 x 2 m 4 x 8 ft poster e Select photographic images with evenly balanced contrast and color saturation Subtle shadow areas or blown out highlights are difficult to print well e Inthe application program or the RIP use the ICC color profiles provided by your RIP manufacturer that are tuned
16. explained in Configure media on page 19 At the end of the Configure Media process press the Proceed key on the control panel OR If the media is already configured from the Front Page screen of the control panel press the Load key The printer displays a menu with the following options e NewLoad loads a new media discards previous settings e Restore Loaded State loads media using the previously used settings when roll fed media is already loaded in the printer but the printer is not in a loaded state This can happen if the Load and print on roll fed media 25 printer goes to sleep or is rebooted or if you press the Unload key on the front panel but not physically remove the media from the printer Follow the procedure in the next sections that corresponds to the load option you choose New load 1 2 10 11 12 13 14 15 16 On the Select Thickness Units screen press the option that corresponds to the units you will use On the Enter Media Thickness screen enter the media thickness or press the Esc key to use the default thickness As prompted by the control panel remove the foam press roller 3 then press the Proceed gt key Pull the media from the roll pull it over the foam lift roller 2 the foam press roller 3 should not be in position yet and lay it on the belt up to the input media roller 4 On the control panel press the upper forward Advance Media arrow key to
17. for the ink set and media you will be using Color must be managed in either the application or RIP never in both Wide banding is 110 Appendix C Image quality tips ENWW Wide horizontal banding sometimes referred to as directional gloss banding or lawnmower banding which may be caused by light reflecting differently off adjacent printed areas Ink that is laid down when the printhead carriage is moving in one direction will have a different reflectance characteristic than ink laid down in the opposite direction This effect varies with the viewing angle and is more pronounced in darker images with higher ink saturation To reduce or eliminate gloss banding try these measures 1 Use Plus mode a special print mode designed to reduce the banding effect Prints at a slightly reduced speed relative to printing without Plus mode Use a reduced gamut color profile these color profiles restrict the gamut used which reduces the color saturation in the printed image If available they can be downloaded from the RIP manufacturer s web site see Choose a color profile on page 109 Print with 4 colors instead of 6 to reduce the ink load and saturation Print in a higher quality mode do not use Billboard mode if printing in Production mode try High Quality mode instead This will reduce the print speed which will reduce the visible difference between adjacent bands Print unidirectionally this eliminat
18. head height can be adjusted up or down at the control panel Printer Settings gt Head Height Off Media e The Media Wizard stores a set of operational parameters for predefined and user defined media types When you load a new media type select an existing Media Wizard set or create a custom set Media Wizard parameter sets can be selected at any time from the control panel e Enable AutoTune during long periods of unattended printing on roll fed media AutoTune runs AutoJet at user defined intervals to ensure that all jets are either working or substituted with working jets e Wear cotton gloves when loading media to prevent fingerprints that could show after printing You can use isopropyl alcohol IPA to clean fingerprints and reduce static electricity on synthetic media e DONOT reprint over any output that has not completely cured for example due to a UV lamp malfunction e DO NOT rest or store a media roll on end or you could cause edge creases that could strike the printheads during printing To avoid bowing store sheet fed media flat not standing on end e DO NOT set heavy objects on the power cord or printer cable do not bend the cables or force them into contorted positions e DONOT place heavy objects anywhere on the printer Important operating notes 5 6 Safety warnings UV light the ultraviolet UV curing lamps emit high power UV light The printer must be operated with all safety shielding installed
19. how the image was printed Print at a higher resolution 600x600 or 600x1200 dpi Print with 6 colors instead of 4 colors if available Print in a higher quality mode Production or High Quality Perform a bidirectional calibration see Auto calibrations on page 53 Perform a head height calibration the head height may be too high See Printer Settings gt Head Height off Media Note that sometimes changing one setting or condition to address one problem may at the same time exacerbate a different problem For example printing with 4 colors may reduce ink load and saturation and reduce banding but may increase a grainy appearance in images Experience will help you decide which of several factors to adjust to improve overall image quality Not enough saturation or contrast 112 Appendix C Use High Quality mode Start with a good image and apply the correct ICC color profiles in the application program or RIP Image quality tips ENWW e Check for missing jets See Check jet health on page 104 for instructions e Do not use an Ink Saver profile Inaccurate or unexpected colors e UV inks have a limited shelf life Expired inks may under go a color shift Ensure that the expiration date marked on the ink packaging has not passed Replace any expired ink e Shaking the ink can compensate for settling of the ink components and gradually correct a color shift after several prints depending on the amount of settl
20. keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed For example if pattern 2 0 is the closest aligned press the A key to change the display to Bidi registration Head 1 2 If a printhead is extremely out of alignment there may be no pattern in alignment Since the bars are nominally five pixels apart you can add 5 or 5 to a pattern number to shift the colored bars right or left by one bar Alternatively you can perform the BiDi Registration repeatedly which will move the head in smaller increments until the head is aligned Press the A key 56 Chapter 4 Calibration ENWW The control panel message increments the head number by one 8 Repeat steps 4 through 6 for each of the heads When you have entered registration values for all heads the control panel displays this message Registration Successful Printhead X Calibration Precise positioning of each drop of ink is essential for optimal print quality This is possible only if you register all printheads in the printhead assembly to each other in the X direction along the direction of printhead carriage travel This is a two part process e Printa registration pattern e Enter the X registration data for each head amp NOTE This is the manual version of AutoH2H Calibration see Auto calibrations on page 53 ENWW 1 Press the Calibrate key from the Front Page screen then press Manual Calibrations in t
21. on multiple sheets across the belt and multiple rows of sheets until the job is complete 22 Chapter 2 Printing ENWW To print multi sheet N UP load multiple sheets on the printer then send a print job from the RIP with a quantity greater than or equal to the number of sheets you loaded The printer will prompt you to load more sheets until the number of copies you specified has been printed You can also print Stored Jobs as multi sheet N UP see Stored jobs on page 29 for details This type of printing works best with an image that has wide margins on all four edges but edge to edge printing is also possible with the appropriate printer settings and by carefully matching the dimensions of the image to the dimensions of the media sheets Margins When printing a multi sheet N UP job the image is positioned horizontally left right as defined under the menu option Printer Settings gt Margin Settings gt Margins Using the camera to locate the sheets ENWW The on carriage camera digital imaging sensor is used to locate the position of each sheet as part of the load process To specify load options 1 On the Front Page screen press the Settings key 2 From the Settings menu press the Measure Media option The Measure Media Frequency menu appears e Measure only on first load only the first row is measured and those measurements are used for all subsequent rows Use the alignment pins to locate the sheets in subsequen
22. panel or the job can be routed to the Attention queue on the HP RIP Software 1 On the Front Page screen press the Settings key then press Quality Check from the menu The control panel displays the Quality Check options e Attended Mode user must press Proceed gt to acknowledge the error and print the job if one is pending or Cancel to cancel printing e Unattended Mode no user acknowledgment of errors is required When a job fails the Quality Check a Warning message containing the reason that the job was canceled will appear in the Warnings and Actions queue e OFF no quality check is performed all jobs will print 2 Select a Quality Check option 3 Press the Menu Out key repeatedly until the Front Page screen is displayed Press the Online Offline button to return the printer to the Ready state 52 Chapter4 Calibration ENWW Auto calibrations The printer s piezo printheads are aligned by the installer Head and bidirectional calibrations should be necessary only rarely for example when the heads have been moved within the carriage or replaced ENWW The automatic calibrations apply X offsets in the direction of carriage motion to individual jets The manual calibrations apply X offsets to the entire printhead Because of this the automatic calibrations are much more precise and yield better print quality than the manual calibrations 1 Press the Calibrate key from the Front Page screen then p
23. speed and UV lamp settings for the job RIP settings how to select the best color profile and RIP settings for the print job Troubleshoot image quality problems examples of typical image quality problems their causes and how to address them Sample print jobs example applications of the tips and tricks in this document to typical print jobs For best results follow these sections in the order they appear in this guide Refer to the flowcharts at the end of this guide for quick reference This guide assumes that the media you are using is in good condition and the recommendations in the HP Tech Notes are followed For detailed operating and maintenance instructions and other information about the printer refer to the documentation disc that accompanies it 102 Appendix C Image quality tips ENWW Startup and check jet health This section shows you how to configure your printer for best quality printing Start with the printer in good working order These techniques will be much less likely to work if you are not using a printer that is in good working order The printer was properly installed by an HP authorized service technician in a facility and environment that meets HP specifications as published in the Site Preparation Guide The printer has the latest version of the embedded software firmware installed The printer hardware is working and has been properly maintained as outlined during operator traini
24. to protect the operator from eye and skin damage When operated according to manufacturer s instructions safety glasses or other protective clothing are not necessary Mechanical hazards Keep fingers away from carriage and media path Do not exceed the maximum weight load of the input or output tables as printed on the label Ink read and practice safety guidelines as outlined in the Material Safety Data Sheet MSDS for the ink and post the document in the work area as required by prevailing law Avoid any contact with skin and eyes Provide adequate general and local exhaust ventilation Avoid breathing vapors Respirator protection may be required under exceptional circumstances when excessive air contamination exists None of the component substances have established exposure standards per OSHA NIOSH or ACGIH Collect waste ink in container provided Dispose of ink according to MSDS and local regulations Keep the waste ink spigot closed during printing Electrical WITH THE POWER SWITCH IN THE OFF POSITION POWER MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS To completely cut power from the printer you must unplug the power cord from the power outlet Ozone the high power UV light emitted by the curing lamps reacts with oxygen and produces ozone This formation tends to be greatest during lamp start up The printer should be operated in a well ventilated area to avoid minor effects such as headaches fatigue and dryness o
25. with the gears and lock in the upper position Pull the media under the first dancer bar over second dancer bar 7 and down to the printer side of takeup roller 8 Looking down the length of the takeup roller from the user end the roller rotates clockwise Ensure that the media is wrapped as shown in Figure 2 1 Roll fed media path on page 25 26 Chapter 2 Printing ENWW 17 18 19 20 21 22 Tape the end of the media to printer side of takeup roller starting in the middle and working out to both ends Be sure to maintain even tension across the width of the media Release the dancer bar locking lever Press the Proceed gt key Enter the media length or press the Esc key for an undefined length The printer measures the media width On the Front Page screen press the Proceed gt key The Front Page screen appears on the control panel Press the Go Online key The printer is now ready to receive a print job from the RIP Restore loaded state ENWW 1 Moo o amp 10 11 12 13 As prompted by the control panel remove the foam press roller then press the Proceed gt key Press the upper forward Advance Media key to advance the media to the takeup spool and or past any printed area of the media On the control panel press the Turn Off Fans key Hold the upper forward Advance Media key down for about five seconds On the control panel press the Turn On Fans key P
26. x 600 Standard 5 56 Standard 10 113 Standard 21 229 Plus 5 53 Plus 10 106 Plus 19 202 600 x 600 Standard 10 113 Standard 21 229 Standard 42 456 Plus 10 106 Plus 19 202 Plus 34 363 600 x 300 Standard 21 227 Standard 42 456 Standard 80 858 Plus 19 203 Plus 34 366 Plus 55 596 Jet replacement refers to the printer s ability to locate and replace inkjets that are clogged or misfiring High Quality mode has the best jet replacement Billboard Quality mode has the highest speed but without jet replacement The current print mode is shown in the top center of the control panel To change the print mode follow these instructions 1 On the control panel press the Print Mode key The print mode menu appears with these options e Billboard Quality e Production Quality e High Quality 2 Press a print mode to select it A menu appears with these options e Bidirectional e Unidirectional Print From User 1 to Service 2 Side prints only when the carriage is moving away from the control panel e Unidirectional Print From Service 2 to User 1 Side prints only when the carriage is moving toward the control panel 14 Chapter2 Printing ENWW ENWW The printer can print in both directions bidirectional or in one direction only unidirectional Unidirectional printing can occur in either direction Printing occurs at about half the speed of the corresponding bidirectional print m
27. 9 e Vacuum this option turns on the vacuum fans and displays A and YW arrow keys on the control panel Press the A and Y arrow keys to raise or lower the fan speed for each zone input zone between the pinch rollers and print zone Observe the media as the fan speed changes If the media is lifting off the belt increase the fan speed If the media advance seems impeded by the vacuum decrease the fan speed e Printing Delay press the A and VY arrow keys on the control panel to increase or decrease the delay seconds per print swath To increase throughput decrease the delay 4 Press Proceed to load the media or press Cancel to discard your changes Media Wizard To view or delete settings for an existing media type press the Media Wizard key The Media Wizard also lets you create a media type without configuring it as the currently loaded media 20 Chapter 2 Printing ENWW Load and print on rigid media Ef NOTE The minimum length of rigid media that can be loaded and printed by the printer is 33 cm 13 in ENWW 1 At the end of the Configure Media process see Configure media on page 19 press the Proceed key on the control panel OR from the Front Page screen press the Load Media key Before you can load you must configure the media as explained in Configure media on page 19 On the control panel menu press one of the following media rollers options e Flat Media if the rollers were set to
28. High Quality Uni 600 x 300 Normal B High Quality Plus BiDi 600 x 600 Normal B High Quality Plus BiDi 600 X 300 FineText B Production BiDi 600 x 600 FineText B Production BiDi 1200 x 600 Normal B Production BiDi 1200 x 600 Sharp Edge B Production Uni 600 x 600 FineText B Production Uni 600 x 600 Normal B Production Plus BiDi 1200 x 600 Normal B ENWW Configure printing 17 Table 2 2 Print modes by group continued Quality Direction Resolution Overspray Group Production Plus BiDi 600 x 600 FineText B Billboard Uni 1200 x 600 Normal B High Quality BiDi 600 x 300 Normal Cc High Quality BiDi 600 x 300 Sharp Edge Cc High Quality Plus BiDi 600 x 300 Normal Cc Production BiDi 600 x 300 FineText C Production BiDi 600 x 600 Normal Cc Production BiDi 600 x 600 Sharp Edge C Production Uni 600 x 300 FineText C Production Uni 600 x 300 Normal Cc Production Plus BiDi 600 x 600 Normal Cc Production Plus BiDi 600 x 300 FineText Cc Billboard Plus BiDi 1200 x 600 Normal Cc Billboard BiDi 1200 x 600 Normal Cc Billboard Uni 600 x 600 Normal C Billboard Plus BiDi 1200 x 600 Normal Cc Production BiDi 600 x 300 Normal D Production BiDi 600 x 300 Sharp Edge D Production Plus BiDi 600 x 300 Normal D Billboard BiDi 600 x 600 Normal D Billboard Uni 600 x 300 Normal D Billboard Plus BiDi 600 x 600 Normal D Billboard BiDi 600 x 300 Normal E Billboard Plus BiDi 600 x 300 Normal E 18 Chapter 2 Pri
29. Jets When you select Clear All Bad Jets the control panel displays the following prompt Are you sure you want to clear ALL reported bad jets Press Cancel to cancel this function or Press Proceed The control panel displays this message Do you want to clear the hard bad jets Press No to clear the soft bad jets only or Press Yes to clear both the hard and soft jets The control panel displays this message All reported bad jets have been cleared A Press Proceed gt When you have finished mapping jets the following summary appears on the control panel x soft jets currently reported bad x hard jets currently reported bad x new soft bad jets reported x new hard bad jets reported x previous soft bad jets cleared x previous hard bad jets cleared where x is the number of jets Print Jet Out Lines This option prints a version of the Prime Bars in which missing jets that are replaced are marked with a black square 1 This pattern is useful after performing Manual Jet Mapping as it confirms both that all ENWW Manual calibrations 61 missing jets have been mapped out and that all mapped out jets have been successfully replaced If a mapped out jet has not been replaced there will be no colored line through the black square 2 Figure 4 4 Jet out lines 2 es _ Default Registration Data This option enables you to reset bidi head to head or jet mapping registration data Since there is no
30. Lamps es Low Kies 5a wt mo mi Media Present D Select Print Mode Billboard Quality T ore R v Production Quality Cover Closed Vacusm Pressure High Quality O SM ins et O Casi Handing e Ifthe print will be viewed at a distance of greater than 5 m 16 ft the recommended mode is Billboard mode e If the print will be viewed at a distance of 1 5 m 3 16 ft the recommended mode is Production mode e Ifthe print will be viewed at a distance of less than 1 m 3 ft the recommended mode is High Quality mode ENWW Printer settings 105 Select Plus or normal mode Figure C 3 Print Mode screen Plus and image detail options Mats Petter he Unke W Miiat Lip Ofise Osy EEE ZLELLE Mee Lemp 520 ia romiiieg Lamps Lou Low Bat Print Mode Options lv Normal Plus i Normal FineText Plus FineText Sharp Edge e If the print will require heavy ink coverage large blocks of solid color or continuous tone photographic images use Bidirectional Plus mode This mode reduces the gloss banding effect in bidirectional printing e If the print will require light ink coverage signage with lettering and large unprinted areas select Bidirectional printing without Plus mode This mode provides faster print speeds Select detail and edge quality options These options provide increased fine detail and sharp edge imaging but slower p
31. Maintenance gt Print Jet Out Lines If all jets are working or replaced you are ready to select printer settings e If today s Prime Bars print shows noticeably more broken or missing lines than the previous day s print run the AutoJet calibration Menu gt Calibrate gt Auto Calibrations gt AutoJet Calibration Then run a Jet Out Lines pattern once or twice until the missing lines have printed or are replaced If the Jet Out Lines pattern does not improve after performing these steps two or three times or if a large number of adjacent jets cannot be recovered one of the following may be necessary o Inkjets may need to be manually mapped out Menu gt Calibrate gt Manual Calibrations gt Manual Jet Mapping Printheads may be damaged o Service station may need to be calibrated o Contact your service representative for further assistance Image quality tips ENWW Printer settings This section shows you how to adjust the printer s media and print mode settings for the best output Select print mode Figure C 1 Front Page screen The printer has three print modes that are designed to balance printing speed and output quality based on the distance from which the print will typically be viewed Figure C 2 Print Mode screen quality options ee saters ooo Toker Mabie Votre a Se AR w HM bon 75 ba Unie 998 Mtie Up One me Past Arn 725 a DETA In Mate Padoctan Oset 4 Prine 3820 be odd
32. WW Printer settings 107 4 On the shutter aperture screen press the up arrow for the trailing lamp repeatedly to change the angle of the shutter from 0 degrees fully open to closed The greater the angle the glossier the appearance of the print Closed will provide the maximum gloss See aa E 2 Mesa hemes PVE some Zn AED i tod Peter tiie ery _ gt Client poy baal om o br hc ew ha ha e z Media Present Whew Set the UV shutter apertures zero degrees is straight down Leading Lamp Stutter 6 Covet Closed Traling Lamp Shut cited a SN feted AWD Mes Hang A bape Rae Dawn Hagement Bat D Oopa Reter ip a Ld f x se Y cm Leases Lang 108 Appendix C Image quality tips ENWW RIP settings For detailed operating instructions refer to the RIP user guide Choose a resolution The print resolution is determined by the RIP There is no resolution setting on the printer e For most images use 600x600 dpi e If agrainy image is acceptable when viewed from a longer distance or as a draft for example and faster print speeds are desired use 600x300 dpi e For more saturated colors or printing on clear or backlit media use 1200x600 dpi Choose a color profile e Select the profile that matches the media name or most closely matches the material you are using e For accurate color matching perform a color calibration linearization at least once for each media
33. a the menu since the ATTN key will not appear See Warnings amp Actions on page 48 Front Page 39 Menu Tree This menu tree reflects version 4 30 of the embedded printer software Refer to the Release Notes for more recent versions Options marked with are dynamically hidden depending on the printer mode Calibrate Printer e Auto Calibrations o AutoBidi Calibration o AutoH2H Calibration o AutoJet Calibration o Full AutoSet o AutoSet Summary e Manual Calibrations Manual Bidi Registration Printhead X Calibration Manual Jet Mapping o Jet Status Lines o Media Feed Calibration Print Jet Out Lines o Default Registration Data e AutoTune Rollfed printing only Printer Settings e Special Modes sheetfed printing o Edge To Edge Sides Only Edge To Edge All 4 Edges e Margins e Space Between Prints Rollfed e Print Position e Measure Media e Print White Space e Head Height off Media e Eject Sheets to Input Side Sheetfed e Purge Type e Top Gutters 40 Chapter3 Control panel ENWW ENWW Quality Check Sleep Wait Time Expert Novice Messages Localization Units of Measure Time Format Date Format o Vacuum Pressure Units o Language if second language present Delete Language if second language present Use Thickness Sensor Use lonizer Bar Low Ink Warning UV Lamps Idle Time Support Rollfed Rollfed Media Control if roll fed is enabled Use Service St
34. advance the media with the vacuum fans on You may need to hold the media down on the belt until the vacuum grabs it e If using the takeup system advance the media until it hangs on exit side down to the takeup roller Do not tape the media to the core at this time e f not using the takeup system advance the media at least past the output media roller 5 During printing make sure that the media does not fall behind takeup rollers 6 7 and 8 On the control panel press the Turn Off Fans key Hold the upper forward Advance Media key down for about five seconds This will help smooth out wrinkles and equalize the tension of the media across the belt Since the fans are off the media should not advance If the media moves hold onto the media with your right hand while pressing the Advance Media key with your left hand On the control panel press the Turn On Fans key Lower the input 4 and output media rollers 5 to their lowest positions Check for wrinkles in the media across the full length and width of the belt If you see any wrinkles turn off the fans and smooth out the wrinkles with your hand Repeat steps 7 through 9 and optionally steps 4 and 5 until no wrinkles are visible Place the foam press roller 3 into operating position If you are not using the takeup system go to step 19 Align the cardboard takeup core to the media and tighten the collets to lock the core in place Lift the first dancer bar 6
35. ady to receive a print job from the RIP Measure media options Measure media roll fed for roll fed media you can choose between two levels of precision for finding the left user end and right service end edges of the media e When loading locates the left and right edges only when loading a roll of media e Before each copy locates the left and right edges of the media before each print This enables the printer to compensate for any drifting of the media and print the image at the correct location 28 Chapter 2 Printing ENWW Stored jobs ENWW When you send a print job to the printer you can save the job automatically on the printer s hard disk drive on a rotating first in first out FIFO basis You can lock a job to prevent it from being rotated out but this reduces the amount of space available for subsequent jobs to be saved You can also save a stored job without printing it until you print it from the control panel or only print the job without saving it The printer can store up to ten sheet fed or roll fed jobs with a total area of approximately 2 5 x 2 5 m 98 4 x 98 4 in These jobs are retained on the printer s disk even when the printer power is cycled on and off When the number of stored jobs reaches ten subsequent print jobs will be printed but not stored If a job is too large to be saved it is simply discarded from memory after printing If a complete print job has been received f
36. ard 2 System information press here for the About screen e Printer model e Printer name the name of the printer as defined on the print server or under the menu at Printer Settings gt Printer Name e Network status e Current print mode 3 Ink levels numeric and graphic ink levels line marks low ink level press here for a detailed status screen 4 Media detector red media out green media detected the detector can only detect the presence of white or light colored media Clear or reflective media cannot be detected 5 UV lamps status lt user side gt service side black off yellow on blinking warming up press here for detailed lamp status 6 Cover status open or closed monitors the hinged top cover and reports whether it is open or closed 7 Vacuum Pressure graphical and numeric indication of vacuum pressure green region is the nominal value ENWW Front Page 37 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Media Handling e Input media roller up or down e Media alignment bar up or down e Output media roller up or down Stored Jobs displays status information for the Stored Jobs area in the printers memory number of Stored Jobs amount of available and free memory Press here detailed memory available by resolution See Stored jobs on page 29 for details Sleep Wake mode Sleep powers down the UV lamps ionizer bar p
37. ation Float Printer Name Restore All Defaults Tools System Information Maintenance o Access Printheads Perform An Air Purge o Print Recover Jets Pattern Manually Clean Heads Print Jet Out Lines Print Media Skew Lines o Change UV Lamp Bulb o Ink Filter Counts Menu Tree 41 o Clean Bottom of Carriage o Printheads Procedures Load Ink In All Heads Fill Heads with Ink Empty Heads Fill with Air e User Diagnostics Printhead Jet Statistics o VideoNet Status o VideoNet Connection o Carriage Motion o Calibration Verify H2H Y Alignment Vacuum Pressure o Open Loop Actuator Test Open Loop Service Station Test Hard Drive Warnings and Actions List Error History Log Error History Log System Info Warnings amp Actions In Expert Mode only Service Printer for service provider use only Print Menus 42 Chapter 3 Control panel ENWW Menus The printer s less often used functions are accessed via the menus The printer has these menus and functions e Calibrate Printer e Printer Settings e Tools e Warnings amp Actions e Service Printer e Print Menus Calibrate Printer To display this menu press the Calibrate button on the Front Page screen For instructions on using these options see Chapter 4 Calibration on page 49 e Auto Calibrations see Auto calibrations on page 53 for instructions o Auto Bidi Calibration ensures
38. ay not be working properly Run an application that you know works correctly and print to be sure e Thecomputer s port may not be working properly Print to another output device that you know works correctly and is not connected to the print server to check this 5 Is the print quality good 96 Appendix B Troubleshooting ENWW ENWW YES Then the problem is not covered in this checklist Contact Technical Services NO Check the following See Image quality tips on page 101 for detailed tips on getting the best output quality Banding or general poor image quality the printheads may need to be calibrated see Calibration on page 49 One or more inkjets may be clogged or not firing see Check jet health on page 104 The media advance may need to be recalibrated see Media Feed Calibration on page 54 Inaccurate color or under or over saturated output the wrong color profile may be selected at the print server or RIP Refer to the documentation that accompanies the print server or RIP Inaccurate color or lack of detail one or more inkjets may be clogged or not firing see Check jet health on page 104 Since automatic head maintenance cannot occur when the printer is powered down keep the printer powered on at all times if possible If automatic head maintenance does not occur for an extended period manual purging may be necessary to restore the printheads to working condition Noisy carriage motion or rep
39. b isopropyl alcohol Replace the UV lamp filters quarterly on page 81 Lamp filter kit Replace the carriage cover fan filters quarterly on page 82 Carriage fan filter Clean the electronics box fan filter quarterly on page 84 Electronics box fan filter Replace the service station wipers quarterly on page 86 Clean ionizer needles quarterly on page 87 Wiper blade N A Drain waste ink from service station quarterly on page 88 N A Clean media thickness sensor roller quarterly on page 89 66 Chapter5 User cleaning Lint free cloths ENWW amp NOTE The maintenance schedules are approximate Maintenance may be required sooner if printer use is more frequent than average or the environment is more dusty than average ENWW Schedule of tasks 67 Clean and oil rail carriage wheel strips bi weekly Ink dust and debris can accumulate on the carriage wheel strips These particles become obstacles and friction for the carriage wheels which can appear as repeating output anomalies on the printed media 1 Clean the three carriage wheel strips well with Isopropyl alcohol 2 Lubricate the top carriage wheel strip from end to end on the rail moving the carriage to clean the full length of the rail The included oiled rags can be reused until there is no clear surface remaining on the rag rags should be replaced quarter
40. bber wiper amp NOTE For clarity this procedure is shown with the end enclosure removed However it is not necessary to remove the enclosure for this cleaning ENWW Clean service station wiper monthly 75 Clean carriage wheels monthly Ink dust and debris can accumulate on the carriage wheels These particles become obstacles and friction for the carriage wheels which can appear as repeating output anomalies on the printed media There are four carriage wheels to clean A B C D in the figure below The lower pair of wheels E F are not accessible 1 Raise the rail by selecting the following from the printer s menu Tools gt Service Printer gt Reset Home Positions gt Reset Rail Home Position 2 Clean the top service end wheel by placing an IPA Isopropyl alcohol moistened cotton swab against the side of the wheel A in photo below and moving the carriage back and forth about 10 cm 4 in 3 Clean the top user end carriage wheel with an IPA moistened cotton swab 76 Chapter 5 User cleaning ENWW 4 Clean the top slanted wheels B amp C in the figure below by inserting an IPA moistened cotton swab into the opening above the wheels A and moving the carriage back and forth ENWW Clean carriage wheels monthly 77 Clean bottom of carriage monthly Clumps of ink and debris can accumulate around the printheads This routine cleans as much of this surface area as possible This reduce
41. ble working jets The control panel shows the progress of this operation as the percentage completed 4 The printer prints an AutoJet report AutoJet 51 AutoTune AutoTune runs AutoJet maintenance automatically at intervals you specify You can use the Quality Check Mode feature to handle AutoJet errors with or without user intervention AutoTune is shown on the menu only when roll fed media is loaded 1 On the Front Page screen Calibrate key then press AutoTune on the menu The control panel displays the AutoTune status off or current interval 2 Press A or Y to set the AutoTune interval 3 Press the Proceed P key The control panel displays a confirmation message Setting completed 4 Press the Menu Out key repeatedly until the Front Page screen appears Press the Online Offline button to return the printer to the Ready state NOTE When AutoTune is enabled it will be executed as scheduled regardless of whether you initiate it manually from the control panel Quality Check When you run AutoJet manually the software notifies you if there are any jet or alignment problems so that they can be addressed When AutoTune runs AutoJet at scheduled intervals you can use the Quality Check feature to handle AutoJet errors When Quality Check is enabled if any missing jets are found that are not substituted by a working jet or if the BiDi calibration has not been performed the operator can be alerted by the control
42. cuum to the printheads during printer power down or unexpected power outages use the auxiliary 24 volt power supply included in the accessory kit with universal power adapters Connect the 24 VDC jack on the vacuum pressure assembly to either of two options o UPS customer supplied uninterruptable power supply output 100 240 VAC 50 60 Hz minimum of 15 watts of power provides battery backup to the vacuum system in the event of a power failure o Wall outlet 100 240 VAC 50 60 Hz provides temporary power to the vacuum system when it is necessary to power down the printer for service See Appendix A Technical Specifications for details Connect printer to its own electrical circuit Do not connect the RIP auxiliary power supply or UPS into the same circuit as the printer Environmental Make sure the room is well ventilated with a temperature and relative humidity within specifications Optimal printing occurs within these ranges See Specifications on page 91 for details The high power UV light emitted by the curing lamps reacts with oxygen and produces ozone This formation tends to be greatest during lamp start up The printer should be operated in a well ventilated area to avoid minor effects such as headaches fatigue and dryness of the upper respiratory tract Normal air movement will mix the ozone with fresh air causing it to revert back to oxygen Store media and ink in an area with similar temperature and humidity
43. d in the Media Wizard leave the lamp settings at their default values then adjust as needed e Faster print modes require higher lamp settings to ensure sufficient curing e fthe ink is not curing increase the setting The lamps will gradually lose curing effectiveness so increasing the setting eventually may become necessary e Ifthe media is wrinkling or warping from the heat of the lamps lower the setting 11 To set the aperture settings press the Shutter Aperture option in the Media Settings menu The aperture settings screen appears 12 Adjust the shutter apertures or press Proceed gt to continue You can select the aperture opening amount for each shutter and or completely close one of the shutters during printing This enables you to reduce the warping of rigid media by reducing the amount of light and heat emitted by the lamps The aperture can also be set by touching the UV lamps info panel The UV lamp shutters are vertical when completely opened and rotate to change the aperture An aperture setting of 0 degrees is completely open 20 degrees is half open Closed is completely closed You cannot set both shutters to closed while printing During printing the lamp icons on the control panel are dynamically shaded to indicate the aperture setting The icons will change as the carriage direction changes if the leading and trailing aperture settings are different from each other 13 Press Proceed gt to sa
44. d media 23 Incomplete rows You can print any number of copies in a multi sheet N UP job even if the total number does not divide evenly into the number of sheets per row Only the last row may have a different number of sheets For example in a twenty sheet job you might be able to fit three sheets in each row so you might print six rows of three sheets plus one row of two sheets 6x3 18 1x2 2 18 2 20 If the last row is a partial row load the sheets from the user end toward the service end 24 Chapter 2 Printing ENWW Load and print on roll fed media Figure 2 1 Roll fed media path If the optional roll fed media supply and takeup system is installed on the printer you can print on roll fed media Ef NOTE The first time that the roll fed system is used it must be enabled on the control panel menu Select Settings gt Support Rollfed to enable the roll fed system ENWW If installed detach the rigid media input and output tables from the printer and set them aside If you will be using the takeup system install the takeup spool see 8 Load the media centered onto the supply spool 1 NOTE To prevent fingerprints from showing on printed output wear gloves while handling the media Load the supply spool onto the supply system bracket You can print on either side of the media by loading the spool so the media spools off the bottom of the roll or the top of the roll Configure the media as
45. dule of tasks The parts and supplies required for these procedures may be purchased separately or in part number CQ168A HP Scitex FB950 User Cleaning Kit This will enable the best possible performance and minimize down time due to maintenance related issues The kit is designed for quarterly every three months use but maintenance may be required more often with heavy printer usage refer to the instructions for details To order see your HP reseller or representative The table below presents the user s cleaning tasks and a log form for you to track when each task is performed The printer also displays maintenance reminders on the control panel according to this schedule Table 5 1 Schedule of cleaning tasks Task and Frequency Clean and oil rail carriage wheel strips bi weekly on page 68 Required supplies Oiled cloth Lint free cloths Log month week 1 2 4 6 10 12 Clean the rail encoder strip bi weekly on page 70 Lint free cloths Manually clean the printheads bi weekly on page 71 Three lint free cleaning cloths Clean and grease the service station wiper slide rails monthly on page 73 Clean service station wiper monthly on page 75 HP grease packet Lint free cloths Clean carriage wheels monthly on page 76 N A Clean bottom of carriage monthly on page 78 N A Clean the home sensor monthly on page 79 Long cotton swa
46. e Menu Tree Menus 35 Overview The touch screen control panel shows you the printer s current status and enables you to interact with the printer when changing media and ink respond to an error condition or configure options The control panel provides various forms of online user assistance The button provides an explanation of the current function with some guidance for what to do next 36 Chapter 3 Control panel ENWW Front Page i Media Foamed PVC Sheet HP Not loaded Unknown E 3000 mi Link 100 Mb sec Up Online I 3000 mi Mode High Quality Uni U gt S an supa Pompe Cows tow 20 13000 mi D Present Sans D o Qe yN oS warg eb eee Forward a oe Move aS Dp 17 oO Med Hours o 6 s O Cover Closed Igo Q TE G Backward Configure amp v ia Wizard Load Load 5 01 Inches of H20 20 a 23 Ee z 7 Media ending ne aster WA aM O Input Roller hd Settings Alignment Bar ie Jobs Calibrate Tools About FB950 as Output Roller Up Stored Jobs u 25m 26 27 0 Stored 0 Locked C aian 155 sq in wW gt Free 155 sq in 600 x 300 x 6 Go Offline Language Sheet Ready Attention The Front Page is the primary control panel interface The most common operations can be initiated from this screen Turn On Vacuum Pressure Lamps 1 Media information media name size print area printable length press here for the Media Wiz
47. e staggered The current Y alignment is shown in the About screen to access it press the printer name in the top center of the Front Page screen e Vacuum Pressure e Open Loop Actuator Test e Warnings and Actions List table of all actions and warnings with cause and recovery e Error History displays a list of errors that have occurred since the printer was last powered up e Log Error History writes a file containing all of the errors that have occurred on the printer since the printer was put into service for troubleshooting by technical support personnel The file is saved on the computer running the HP RIP Software at C PROGRAM FILES HP RIPSW LOGS C3 TXT e Log System Info general system events including head motion failures and printhead purges are now Saved to a log file for troubleshooting by technical support personnel The file is saved on the computer running the HP RIP Software at C PROGRAM FILES HP RIPSW LOGS C3 TXT Alternatively the log can be printed Service Printer gt Print Info Pages and mailed or faxed Warnings amp Actions When in Expert mode any current Warning Change and Action messages can be displayed by selecting Warnings amp Actions from the menu When in Novice mode press the ATTN icon on the Front Page screen to view these messages Service Printer These functions are primarily for factory service and technical support use e Set Head Vacuum enables you to reset
48. e printer Maintenance menu e Access Printheads moves the printhead carriage to the center of the rail for inspection e Perform An Air Purge purges the printheads with air to clear ink clogs You can select the printheads to purge and whether to perform a Standard or Performance purge the Performance purge is more effective but expels more ink e Print Recover Jets Pattern prints a special pattern designed to recover missing inkjets After printing this pattern the prime bars are printed e Manually Clean Heads positions the printhead carriage to enable you to manually wipe the printheads with a lint free cloth soaked with printhead flush solution See Manually clean the printheads bi weekly on page 71 e _ Print Jet Out Lines prints a version of the prime bars in which missing jets that are replaced are marked with a black square e Change UV Lamp Bulb moves the carriage to the center of the printer and raises output roller to allow you to change the bulbs and allows you to reset the lamp s elapsed operating time clock to zero The printer displays a warning message when the UV lamps have been in service for a certain period They should be replaced when they are no longer curing the ink To view the total operating time for each lamp press the Status key on the Front Page and advance to the page where this is listed e Clean Bottom of Carriage cleans the bottom of the carriage between the printheads
49. e run AutoJet see below Menu gt Tools gt Maintenance gt Print Jet Out Lines User Guide Chapter 4 Run AutoJet Menu gt Calibrate gt Auto Calibrations gt AutoJet Calibration User Guide Chapter 4 Repeat Print Prime Bars and check quality again v If OK go to next page x If not OK check calibrations and troubleshooting Repeat Print Jet Out Lines and check quality again Calibrations User Guide Chapter 4 Troubleshooting page 110 Hewlett Packard Development Company L P HP Scitex FB950 Printer Image Quality Flowchart 2 PRINTER SETTINGS Choose mode based on viewing distance H E ee e gt 5 m 16 ft use Billboard Mode fastest e 1 5 m 3 16 ft use Production Mode e lt 1 m 3 ft use High Quality Mode with Gloss mode if needed Rocce eee ent Use Production BiDi with Plus mode as needed heavy ink nee or High Quality Mode ie PAGE 3 IMAGE Small text or detail Use FineText mode Ge NWSI e Need edge quality Use Sharp Edge mode Hewlett Packard Development Company L P HP Scitex FB950 Printer Image Quality Flowchart 3 RIP SETTINGS FROM PAGE 2 e Standard images use 600 x 600 e Draft grainy OK need speed use 600 x 300 e Need saturated colors or clear backlit use 1200x600 CHOOSE RESOLUTION e Select the profile that matches the media you are using CHOOSE e Reduce ink usage Select Ink Saver profile PROFILE e If needed perf
50. eating print artifacts if the carriage develop flat spots due to non use use the Carriage Motion Troubleshooter to restore their shape see Tools gt User Diagnostics gt Carriage Motion Media buckling or media feed problems the wrong media could be selected in the Media Wizard see Configure media on page 19 The media may not have been loaded squarely see Load and print on roll fed media on page 25 Head strike if the printhead is striking the media check how the media is tracking from the supply spool The sides of the media should be parallel to the sides of the printer with no wrinkling or buckling If necessary reload the media See Load and print on rigid media on page 21 or Load and print on roll fed media on page 25 for instructions Also check the Media Wizard to see whether the correct media is selected see Configure media on page 19 Troubleshooting checklist 97 Warranty claims The printer is covered by a manufacturer s limited warranty which includes the printheads For more information about warranty claims contact HP see next page for contact information 98 Appendix B Troubleshooting ENWW HP Customer Care In case of any question or problem you should approach your local HP Authorized Representative for consultancy and support However if required you can contact HP directly by using the following methods amp NOTE For up to date contact information please visit htt
51. ed with it Install a language file The printer s control panel interface optionally can be switched between English and one other language To install this option refer to the instructions provided with the second language software files These files can be downloaded from the HP Graphic Arts web site at htto www hp com go graphic arts 4 Chapter 1 Getting started ENWW Important operating notes e UV CURE INK IS PERISHABLE Unlike other inks used in wide format printing UV cure ink has a limited shelf life Plan to rotate your ink stock and use it promptly by the date printed on the ink box A CAUTION When the UV lamps are switched off they undergo a controlled cool down cycle Sudden ENWW removal of power from hot lamps such as disconnecting the power cord or from a power outage can result in overheating and permanent damage The lamps should be switched off only via the printer software e The maximum diameter allowed on the optional takeup spool is 178 mm 7 0 in on a 76 mm 3 in core The supply takeup system can support rolls of up to approximately 56 7 kg 125 Ib e The media supply may be wound either printed side out or printed side in but the optional takeup if used must be loaded printed side in e The default head height set to 2 159 mm 0 085 in above the media The space below the carriage will measure 1 778 mm 0 070 in due to the printhead protection frame around the outside of the carriage The
52. eeeeeeeeeseaaeeseaeeeeseaeeesnaeeseeneeeeseiaaeeeenees 79 Replace the UV lamp filters quarterly sessseeesseeseeeeneesinssrnn nssr nssnrnstnrtstisstinsssinsstnsstnnssnnnnnnen nnne 81 Replace the carriage cover fan filters quarterly ccceceeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeaaeeseeaeeeeeeeeeeeetaeeeee 82 Clean the electronics box fan filter quarterly eeceeeeeteeeeeeeeeeeeeaee cease eeeaaeeseeaaeeeseaeeeeteaeeeeeneeeeaees 84 Replace the service station wipers quarterly ccccceeseeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeesaaaeseeaeeeesiaeeeseneeetaas 86 Clean ionizer needles quarterly ccceceeceeceneeeeeeeeeeecaeeeeeeeeceeaeeeeeaeeeseaeeeeeaaeeeeaeeedeaaesecceeesaeeseaeees 87 Drain waste ink from service station quarterly 0 e cece eeeeee teeter eee eee e teat eee eee eeeaaeeeeeeeeeeaaaeeeeeeetaaeeeeeee 88 Clean media thickness sensor roller quarterly cceeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeseeeeeeseaaeeseeaeeseeaaeeesaaes 89 Appendix A Specifications SPECHICAUONS sisccsaattectensias a E A EA E EEE E 92 Appendix B Troubleshooting Troubleshooting checklist cccccccceeceeeeeceeeeeeeeeeeceaaeeeeeeeeeseaaeseeeeeeeeeaaeeseeeeesaaaeseceeeesaaeseeueessiaeeeseaes 96 Waranty claims egssc ayesscasateedesetiacsecsnsssdegecueaatacheazsne cueuieeaas deeds seta aaa adii eenaa a aaan 98 HIP Customer CAM saieti aa aas a aaa E eaaa Eaa NEET aAA EEEN 99 North AMECA srno aa aa ERE Ae a i Aa a EEA 99 Europe
53. el button The printer prints on the next sheet and will use the same option settings on all of the copies in the print job Quick Load If printing completes and the Front Page screen is displayed you can still reload a sheet of the same media type and dimensions without reconfiguring the media Use Quick Load or Load 1 Press the Load key on the Front Page screen The control panel displays a menu with a Quick Load and Load option e To load a sheet of media with the same media type with the same dimensions as the previous job press the Quick Load key e To load a sheet of media with the same media type with the same dimensions as the previous job but different flatness thickness or number of N UP sheets press the Load key The control panel allows you to respecify these options 2 Place the media onto the media drive belt and push it flush against the media alignment bar then left along the media alignment bar until it touches the media fence At this point the control panel allows you to adjust the vacuum fans and head height off the media 3 Press the Sheet Ready foot pedal or Sheet Ready button on the control panel The printer is ready to receive the next job from the RIP To load a new type of media or a sheet with different dimensions number of N UP sheets or other parameters press the Configure amp Load key on the Front Page screen Multi sheet N UP Multi sheet N UP allows you to print a multiple copy job
54. es adjacent bands printed in opposite directions but reduces throughput by 50 percent since the printer is printing in one direction instead of both directions Laminate applying an overlaminate to the print will reduce the banding effect and provide extra protection against damage Thin banding ENWW PONG Siete a eT B S ns es ee Thin horizontal banding or stripes may indicate clogged inkjets or miscalibrated media feed If you see a white missing color line in only some colors check jet health using the procedure at the beginning of this guide If a white missing or dark line appears across the entire width of the print check media feed calibration from the printer s control panel Menu gt Manual Calibrations gt Media Feed Calibration If used Plus mode could have the effect of producing thin horizontal banding that resembles a media feed error In this case try printing without Plus mode Having a shuttered trailing lamp as with the gloss enhancing configurations in any print mode but especially in a fast Plus mode can also emphasize a thin dark line in some colors at the print swath boundary In this case try changing the shutter setting Troubleshoot image quality problems 111 Grainy In a grainy appearing image the individual dots of ink are noticeable instead of a photographic continuous tone image This may occur if the image is being viewed at a closer distance than recommended given
55. es iian aeaa dadanan 24 Load and print on roll fed media 0 2 eeeeeceeeceeeeeeeeeeeeeeeeaaeeeeeeeeceaaeeeeaaeeecaeeeeeaaeeseeeessaaaeseceeeesiaeeeeeneees 25 INGQW OAC E EAT A A E E beevenss saticheveb va A EE 26 Restore loaded state cccccccccseeeeeeeceeeeeeeeneeeeeeaeeeeneeeceaaeseeaeeeecaaaesegaeeeseaaeseseeeeeseeeeseaaaees 27 ENWW Measure media Options rssi kerr aidan ieenedinvbeaete ian AAEE RRRA AAEE 28 Stored ODS reese caters ecco iva ccac stasis ar eaupeu tus nk ster cue aales ta eatepesausemetuveesaha ses EE E 29 Loadlink css neti ie ie peel ng eel ee eae aes 31 Unload an empty ink DOX 0 cccccceeccceeeeeeeeeeeeeaeeeceeaeeeeceeeeeceaaeeecaaaeeeeeeeeeseaaeeeseaaeeeseneeesenaeees 31 oy Te i TUNK DOK aceroana a S ER rer rrr ere 31 Ponting TOS secies Yate teedsvancende cine con celadebu gest faatdedesaateudereeadessdanealesedneebebeia 33 Pa se swapping INK jcc isccceessesdecnthshsecteewsnekads ceeedesdu ta nedededeqae aaa aiaiai aa heina 33 3 Control panel COVENVIGW EEIE A A E E E A E E TE TE E A 36 FONERA n E r E E errr rere re 37 Men Tree ridire a aR E TREE E A EE NE EEEE EAEE a A A AEE 40 MENUS A EE EE E E E E E Mvehauay 43 Calibrate Printera nnana E E A nee 43 Printer Settings ti scecsy ces tticeevteniessscevecasteaaiticattceesseedeestenes vadehusel aaae aaa erae eaa 44 TOOlS a arcs iden 2 cs eas Sa aed a a a a a a a a a a a aaa a aR 47 Warnings amp ACHONS 2i i ibcitenishestctdeeclaieesieniecht aaa E ae T A
56. eseeeeeaaecaeceseeeeess 60 Clear AB aghJGtSxztets ie E se tienes E eee tno 61 PRINT OT OUT IMSS zerge aada asia dsast bs aud ads dated wa sadeans OEA OA AO Eaa iee aki 61 Default Registration Data ccscccccceceeesceeceeeeeeeaaeeeeeeeeesaaeesseneeeeeaaeesgeneesssaeeseseeeeesaeesseneees 62 Linearization sess mones ieaiai aa e E a EE sade d8 ventas see R vents E ETE EAE EURE ARARE TACA EE 63 5 User cleaning Schedule OF TASKS 5s elec cersseddeven senntay cobs aai a aaa iaa aa arada aaa aaa aaea danae ai 66 Clean and oil rail carriage wheel strips bi weekly ssessseeessesssensssrrsssrssssssssrrsssrrsssrnnssnnnstnnsrennnsrnnt 68 iv ENWW Clean the rail encoder strip bi weekly c cceeeceeeeeeeeeseeeeeeeeaeeeeeeeeeeaaeeeeeeeeeeeeeeeeeeaaeesseneeeeeesaeeeeeees 70 Manually clean the printheads bi weekly 00 00 eee ceeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeaaaeeeeeeeeeaaaeeeeseeeaaeeeeeeeeenaees 71 Clean and grease the service station wiper slide rails monthly ceceeeeeeeeeeeeeeeeeeeeeteaeeeeeeeees 73 Clean service station wiper monthly ccceceeeeeeeeececceeeeeeeeeceeaeeeeeaeeeeeaaeseseaeeseeaaeeesaaeeseeaeeseeaeseneees 75 Clean carriage wheels monthly ccceeceeceeeeeeeeeeeeeeaaeeeeeeeeeeeaaeeceeeeeeeeaaeesaaaeseeaeeeesaaaeseeceeeeneeeaeees 76 Clean bottom of carriage MOMNtHLy dsrscssi nan iiaa aaea Ka ANERE KAATAA 78 Clean the home sensor monthly ccceeeeceeeeeeeeeeeeeeeeeeeeeeeeceaa
57. eters over 26 2 miles the breatheaking race route circles the base of Mt Porter Factor Recommended techniques Viewing distance over 5 m 16 ft Print in Production mode Image content text and line art with large unprinted areas RIP at 600x300 dpi Ink coverage low Print in any bidirectional mode 114 Appendix C Image quality tips ENWW Flexible banner Factor Recommended techniques Viewing distance 1 5 m 3 16 ft Print in Production mode Image content large blocks of solid colors some images and RIP at 600x600 dpi text Ink coverage high To prevent wide banding print in Plus mode ENWW Examples 115 Image quality flow chart The image quality flow charts provide a high level summary of the tips and tricks in this guide You can print out the chart for reference and follow the recommended steps to optimal print quality from start to finish 116 Appendix C Image quality tips ENWW HP Scitex FB950 Printer Image Quality Flowchart 1 STARTUP AND CHECK JET HEALTH DAILY STARTUP e Clean media check for damage e Configure media User Guide Chapter 2 e Load media User Guide Chapter 2 CHECK 1 Print Prime Bars JET HEALTH ae 3 Print Prime Bars compare to previous day s print Is today s Prime Bars print comparable to _ _ 2 yesterday s best Pime vem oui Verify jet replacement with Jet Out Lines If all jets working or replaced go to next page els
58. f the electronics box If the filter becomes clogged the electronics may over heat causing performance errors 1 Vacuum the dust and debris from the front of the fan on the input side of the electronics box located behind the user end enclosure in the area indicated by C in the drawing below If necessary to reach the fan filter area remove all screws A for the user end enclosure except the two top screws B gt gt amp 84 Chapter5 User cleaning ENWW 2 Vacuum the filter A in photo below and remove dust from the surrounding cabinet area ENWW Clean the electronics box fan filter quarterly 85 Replace the service station wipers quarterly The wiper blades deteriorate with use Replacing the wiper blades periodically restores the wiping to optimal performance and wiper height amp NOTE Replace the wipers according to the schedule in Table 5 1 Schedule of cleaning tasks on page 66 The wiper replacement schedule is calculated to be frequent enough to avoid the need for wiper height calibrations between replacements If the wipers are not making adequate contact with the printheads contact your service provider to calibrate the wiper height 1 Remove the screw A in the photo below that secures the wiper clamp to the wiper assembly 2 Separate the two wiper clamp halves and remove the original wiper blade 3 Install the replacement wiper blade in the orientation shown below 4 Sec
59. f the upper respiratory tract Normal air movement will mix the ozone with fresh air causing it to revert back to oxygen Hazardous waste THE PRINTER ELECTRONICS ASSEMBLY CONTAINS A LITHIUM BATTERY DEVICE THERE IS A DANGER OF EXPLOSION IF THE BATTERY IS INCORRECTLY REPLACED The battery must be replaced only by authorized service providers and must be replaced only with the same or equivalent type Dispose of this lithium battery device in accordance with local state or province and Federal or country solid waste requirements Chapter 1 Getting started ENWW Workflow overview When the printer is connected to the HP RIP Software here is how a typical print job progresses from the client workstation to the printer If you are using a non HP RIP refer to the documentation that accompanies it for details ENWW 1 2 The operator sends a file to be printed from a client workstation The print job is received by the print server Once it reaches the print server the print job may be reprioritized combined with other jobs re routed or otherwise manipulated Refer to the print server online help or manual for instructions The print server RIPs the job The raster image processing RIP process translates the PostScript language data that comprises the print job into the data required by the printer The server sends the image to the printer for printing In most cases the printer s automated jet maintenance makes
60. gital imaging sensor camera photodiode and embedded software to align the printheads detect and replace missing jets linearize output and characterize media with supported RIP AutoSet calibration automatically aligns printheads bidirectionally for precise positioning of inkjet pixels and runs Autodet AutoJet calibration compensates for lost or misfiring jets by locating them and using substitute jets without slowing printing speed Roll feed AutoTune scheduling runs AutoJet at user defined intervals for highest quality during unattended roll fed printing Optionally if unsubstituted non working jets are found printing stops until the problem is corrected Automatic color calibration linearizes output over the entire density range with RIP support Color profiling creates custom color profiles for third party media with RIP support 10 Chapter1 Getting started ENWW Performance and ease of use ENWW Media Wizard stores and recalls a set of operating parameters by media type and print mode for optimal printing performance Includes a set of predefined settings for standard media user may add settings for other media Speed quality print modes provided to meet speed and quality requirements Edge to edge printing margins on rigid media can be set to zero for edge to edge printing providing full bleed prints without trimming Fine Text prints at half the normal head speed to
61. h Sharp Edge and Plus mode printing although these modes print at 80 speed so they are less susceptible to excessive heat buildup Press an option to select it The media settings screen appears Press the Media Settings button under any of the resolutions in the table to change the settings for that resolution Configure printing A menu appears that enables you to change any of these settings e Printing Delay e Lamp Mode e Shutter Aperture These settings are explained in the following sections amp NOTE You can change the settings for a standard media type temporarily To save the changes permanently copy the standard media type into a new media type and save its settings 6 To set a printing delay press the Printing Delay option in the Media Settings menu The Printing Delay screen appears Increase the printing delay to allow more heat to dissipate from the media between print passes Decrease the delay to increase throughput 7 Increase or decrease the delay by pressing the A or W keys 8 Press Proceed gt to save your changes or Cancel to discard them 9 Toset the lamp mode press the Lamp Mode option in the Media Settings menu The Lamp Mode screen appears 10 Configure the UV lamps operation by touching the option for the leading and trailing lamps Buttons will appear or disappear to present only valid combinations for example you cannot set both lamps to Shuttered e For standard media liste
62. he lamps will stay on after printing before they are automatically turned off by the printer The idle time can be set from 1 to 15 minutes Increase the idle time if you are printing several jobs and waiting for the lamps to warm up between prints Decrease the idle time if printing single jobs Support Rollfed sets whether the printer supports cut sheet media only or cut sheet and roll fed media Rollfed Media Control if media feed errors occur during roll fed printing you can now switch between Method A standard media feed parameters and Method B alternate parameters to correct the media feed Use Service Station Float when enabled the printer checks the float switch inside the waste ink reservoir to determine when it needs to be emptied and display a control panel message for the operator to empty it When disabled the printer tracks the amount of ink used during printhead servicing purges and primes to determine when the reservoir should be emptied This setting is enabled by default Printer Name displays a keypad to change the printer name displayed on the control panel and RIP Restore All Defaults restores all Printer Configuration settings to their factory default values Printhead calibration values are not reset by this option Control panel ENWW Tools ENWW To display this menu press the Tools button on the Front Page screen e System Information displays current status information for th
63. he menu 2 Press Printhead X Calibration in the menu The control panel asks whether you want to print a manual head to head calibration page e _ If you need to print a new calibration pattern press the Proceed key The printer prints a calibration page When the calibration page has printed the control panel displays this prompt Take readings from left side of pattern e Ifyou have a calibration pattern from a recent print you can use it to calibrate the heads Press the Cancel key and go to the next step For best results do not use a previously printed pattern print a new pattern 3 Press the Proceed gt key The control panel displays this message X Direction Registration Head 2 0 Manual calibrations 57 4 Examine the X direction pattern in the left hand group of patterns for the current head and determine which pattern of colored and black lines are the closest to perfectly aligned Use a printer s loupe or magnifying glass 10x magnification or higher if the patterns are difficult to see Figure 4 3 Printhead X calibration patterns V 5 Pressthe A or control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed For example if pattern 1 is the closest aligned press the W key to change the display to X Direction Registration Head 2 1 If a printhead is extremely out of alignment there may be no pattern in alignment Since the
64. he printer is plugged into a surge protector the surge protector may not be connected to power or it may be switched off e The circuit into which the printer is connected may be switched off at the circuit breaker 2 Did the start up sequence of the control panel end by displaying the Front Page screen similar to the one shown in Front Page on page 37 YES Go to question 3 NO Check the following e There may be a hardware problem with the printer s internal components Follow the diagnostic routine on the control panel to determine the problem Write down any error codes and call technical services as directed by the control panel 3 Can you send a file from the RIP to the printer YES Go to question 4 NO Check the following e The VideoNet cable may not be securely connected between the RIP computer and the printer Refer to the server s documentation for more information e The VideoNet cable may be connected to the wrong port on the computer Be sure that it is connected to the VideoNet adapter and not another networking adapter 4 Can you send print or download a document from a client computer to the server YES Go to question 5 NO Check the following e The connection from the client to the local area network may not be configured correctly See your system administrator for assistance e The cable between your computer or network and the RIP computer may not be securely connected at both ends e Your computer m
65. ic boards such as grounded copper tinsel isopropyl wipes or anitstatic spray Select the Media Wizard settings that match the media you will use The Media Wizard entry you select may not be named with the exact media name but one that has similar characteristics allowing use of the same Media Wizard settings including vacuum fans lamp intensity and swath delay If possible select a default Media Wizard set that has been tested and validated these are indicated by an asterisk All other Media Wizard entries are user generated and can be modified when needed Startup and check jet health 103 Configure and load media as described in Configure media on page 19 Wipe down synthetic media with isopropyl alcohol IPA before printing to reduce static charge and remove fingerprints and dust which could become visible in the print Check jet health At the beginning of the day s printing verify that all of the inkjets are either firing or have been substituted by another working jet 1 104 Appendix C Print the Prime Bars pattern Load media then press the Prime Bars button on the control panel s Front Page screen Run a Purge amp Wipe Print the Prime Bars pattern again Compare the print with the previous day s or most recent good Prime Bars print e _ If today s Prime Bars print is comparable to the previous day s print you may want to verify jet replacement by printing a Jet Out Lines pattern Menu gt Tools gt
66. id clos AAEE EREE a dentine dae a 6 WO lrkflOW OVERVIOW sco cdhutedebewcdetne EEEE E O 7 ADUIGK COUN sceniniai aa a lees sige xx sees aa a a sd aaune dud AE aE EE EiS 8 Special feature S rasys anyoe aaniu a a EE EnA an E AEEA EEE ANE E aE Ghee 10 PHINING AGS ecciesie EAEE ON EE EEEN ANT EIEEE EEEE 10 IAKSYS EM eninin iaa a a E aaa aaa aaa daaa 10 Media handligen a a aE AA E EARE ERA a 10 Calibration EAER EE EEEN EEE AREE E 10 Performance and ease of use ceccccceceeneeececeeeeeeeeeeeeaaeeeceaaeeeeeneeeeseaaeeseceeesseaeeessiaaeeseaas 11 2 Printing Gontigure Printing 3 iscsi ahi adel aa Ma Aah at ie deen 14 Equivalent print modes ccccceeeeceeeeeeeeeeeeeeeeeeeeeeeceaeeeeeeeeeeseaaeeseceeeeeseaaeeesaaeeseeeeeeesaeetee 17 Contig re Mediaren cecatansiudes saben E vasa seebaqates2sccnastise E 19 MELo EAFA TAO A EEE E E E E liaawedesenaetees 20 Load and print on rigid media ec eeeeeececeeeeeeneeeeeeeeeeeeeeeceaaeeeseeeeeceaaeseeeeeeesaaaeeseeeeeesaaesseeeeeesieeeenaeees 21 Q ick Load tanon e pacer teeter perce ree e er errr seer penr Peeper rc rates 22 Multi sheet N UP ssc sssccscacesstencstedsdanceabextdhnnsshasvetuagieinteviadavaangvaiebeats ected E EE AAR 22 MardihS sennoman en a cree reer ener E ceereen enter reere errr cere 23 Using the camera to locate the Sheets cccecceeeeeeeeeeeeeeeeeeaeeeeneeeeesaeeteenes 23 Incomplete TOWS sec chess cesss cc pecedeadscces asics eccaceess ite teesae
67. ils keeps the wiper motion moving smoothly for best cleaning performance 1 To access the service station move the table away from the input side of the printer and access the wiper and wiper rails from the user end as shown in the photo below 2 Using a lint free cloth clean both of the wiper rails A and B in the photo below on both sides of the wiper carriage C NOTE Forclarity the service is shown without the end enclosure installed However the cleaning and lubrication can be done easily without removing the enclosure 3 Apply a dab of grease supplied onto a cotton swab ENWW Clean and grease the service station wiper slide rails monthly 73 4 Apply the grease to both rails A and B in photo below making sure to grease the entire surface of the rail top bottom and sides 5 Move the wiper carriage C in photo below out to lubricate the rail surfaces on the other side of the wiper carriage A and B 6 Move the wiper carriage back and forth on the rails to spread the lubricant evenly 74 Chapter 5 User cleaning ENWW Clean service station wiper monthly Clumps of ink can accumulate around the wiper blades If not cleaned off the wipers can press the clumps of ink into the printhead orifices which can clog the printhead jets 1 Wear cloves such as latex to protect your hands from ink 2 Using a lint free cloth saturated with head flush do not use IPA wipe both sides of the ru
68. improve the output quality of fine text and line art Sharp Edge reduces overspray at the edges of images and blocks of color Simplified control panel interface touch screen control panel with graphical Front Page interface presents frequently used functions A menu provides access to less frequently used functions and troubleshooting help User assistance control panel features online help interactive procedures and diagnostics to assist the user reducing training and troubleshooting time Special features 11 12 Chapter1 Getting started ENWW 2 Printing ENWW This chapter shows you how to set print mode and media options load media and print Configure printing Configure media Load and print on rigid media Load and print on roll fed media Stored jobs Load ink Printing tips 13 Configure printing The printer can print in several different modes for the combination of quality resolution and speed that you require The resolution is determined by the resolution at which the job was rasterized by the external RIP The Print Mode is selectable at the control panel The actual print speed is determined by the combination of output quality print length and width and printing delay selected at the control panel described below Table 2 1 Typical print speeds by mode Bidirectional print mode m per hour ft per hour Resolution High Quality Production Billboard 1200
69. ing prompt Head 1 Press Proceed to report a bad jet 1 Press A and to select a head number then press Proceed gt The control panel displays a numeric keyboard that you can use to enter the number of the bad jet Enter the jet number then press the Enter key When you are finished entering jet numbers press the Esc key The control panel displays the head selection message again Press A and to select the next head number then press Proceed gt Manual calibrations 59 5 Repeat steps 2 through 4 for each head containing bad jets you want to report 6 When you are finished reporting bad jets press Cancel The control panel displays the previous menu Clear Individual Bad Jets When you select Clear Individual Bad Jets the control panel displays the following prompt Head 1 Press Proceed P to clear a bad jet 1 Press A and to select a head number then press Proceed gt The control panel displays a numeric keyboard that you can use to enter the number of the bad jet 2 Enter the jet number then press the Enter key 3 When you are finished entering jet numbers press the Esc key The control panel displays the head selection message again 4 Press A and to select the next head number then press Proceed 5 Repeat steps 2 through 4 for each head containing bad jets you want to clear 6 When you are finished clearing bad jets press Cancel The control panel displays the previous menu
70. ing that has occurred e Verify that you are using the color profile that matches the media or most closely matches the media type you are using e Perform a color calibration linearization See Linearization on page 63 for details e Check for missing jets See Check jet health on page 104 for instructions e Ifthe problem consists of color differences between your computer monitor and printed output consider calibrating your monitor according to manufacturer s instructions and viewing prints in natural sunlight or under full spectrum lighting e Ensure that all of the images and the document itself have been saved in the same color space Refer to your application user documentation for instructions e Operating the printer outside the stated specifications for temperature see Specifications on page 92 can cause the printheads to fail to refill predictably resulting in shifted colors ENWW Troubleshoot image quality problems 113 Examples This section presents some examples of applying the tips and tricks in this guide to typical print jobs Saturated photograph with dark areas Factor Recommended techniques Viewing distance less than 1 m 3 ft Print in High Quality mode Image content saturated and dark colors RIP at 600x600 or 1200x600 dpi Ink coverage high To prevent wide banding print in Plus mode or unidirectionally Event signage i S With an elevation change of S00 m
71. ion is printed after the AutoSet test patterns When you enable the AutoSet Summary you can show or hide the detailed calibration data Auto calibrations 53 Manual calibrations When you run the calibrations from this menu you evaluate the calibration test patterns visually and enter the calibration values via the control panel A Press the Calibrate key from the Front Page screen then press Manual Calibrations in the menu The Manual Calibration menu consists of these options e Media Feed Calibration calibrates the media advance accuracy for band free printing Visual and for rigid media only camera assisted calibrations are available e Manual BiDi Registration the manual version of AutoBiDi Calibration e Printhead X Calibration the manual version of AutoH2H Calibration e Manual Jet Mapping the manual version of AutoJet e Print Jet Out Lines prints a version of the Prime Bars in which missing jets that are replaced are marked with a black square e Default Registration Data sets all registration data to zero After calibration and jet mapping perform a linearization or color calibration as supported by the RIP See Linearization on page 63 NOTE The manual BiDi and X head calibrations are time consuming and can be error prone but is necessary when calibrating transparent media or other media that the printer s digital image sensor cannot calibrate Media Feed Calibration This calib
72. kness sensor roller quarterly Debris on the media thickness sensor can result in inaccurate measurements Clean the roller to keep the sensor operating correctly A Using a lint free cloth that is saturated with IPA isopropyl alcohol clean the media thickness sensor roller by manually turning the roller with your finger while applying the cloth to the roller surface ENWW Clean media thickness sensor roller quarterly 89 90 Chapter5 User cleaning ENWW A Specifications ENWW 91 Specifications Table A 1 Specifications Dimensions Width 406 4 cm 160 in assembled Height 154 9 cm 61 in Depth without tables 121 9 cm 48 in Depth with tables 325 1 cm 128 in Weight assembled Printer without tables 684 kg 1507 Ib Tables only 68 kg 150 Ib Operating conditions Temperature 20 30 C 68 85 F Relative Humidity 20 80 non condensing Storage conditions Temperature 34 49 C 30 120 F Relative Humidity 10 80 non condensing Agency compliance Safety CE UL c UL Emissions FCC A CE MIC Immunity CE Electrical power Power used 200 240 VAC three phase 3 50 60 Hz 12 Amps maximum Required electrical circuit North America Ga Japan NEMA L21 20R NEMA L15 20R With utility supplied 3 phase power 200 240 VAC 20 Amps 3 with NEMA L21 20R locking wall receptacle With 60 Hz 1 phase power 200 240 VAC 20 Amps 39 60 Hz with NEMA
73. ly Clean these surfaces weekly or more frequently depending on the amount of debris in the environment A CAUTION Do not add additional oil to the lubrication cloths The cloths are created to distribute a very thin film of oil If too much oil is deposited oil pockets can cause friction with the carriage wheels which will produce output anomalies 3 Lubricate behind the top area of the rail where the carriage wheels contact 68 Chapter5 User cleaning ENWW 4 Lubricate the lower carriage wheel strip from end to end on the rail moving the carriage to clean the full length of the rail NOTE Even ifthe oiled cloth appears clean it should be discarded quarterly so that the oil does not become sticky ENWW Clean and oil rail carriage wheel strips bi weekly 69 Clean the rail encoder strip bi weekly Ink dust and debris can accumulate on the encoder strip and block accurate reading of the encoder marks by the carriage encoder reader 1 Using a lint free cloth moistened with IPA Isopropyl alcohol wipe the top and bottom of the encoder strip cleaning the entire length of strip Use common rubbing alcohol which is 70 isopropyl alcohol and 30 water 2 After cleaning most of the encoder strip move the carriage to clean the remainder of the encoder strip 70 Chapter 5 User cleaning ENWW Manually clean the printheads bi weekly 1 2 ENWW Move the output side table away from the printer
74. ly discharged by draping a grounded chain or tinsel over the top of the media or by wiping the media with a lint free cloth moistened with isopropyl alcohol Printing roll fed media without the takeup cured output is dry to the touch immediately so roll fed output can be allowed to collect on the floor for example during unattended printing without using the takeup system with no damage to the output Output may also be trimmed as it is printed and advances past the media drive belt Lighter smaller media rolls for lighter smaller rolls of media you can use the rigid media tables and media rollers to feed the media like rigid media If you attempt this use extreme caution to prevent the media from striking the moving printhead carriage Pause swapping ink You can replace one or more ink boxes during a print by pausing the printer 1 2 SC OO Sh oS 1S ENWW On the printer control panel press the Pause key Remove the old profiler This signals to the printer that the ink box is being replaced Disconnect and remove the old ink box Install and connect the new ink box Install the profiler that was included with the new ink box Repeat steps 2 through 5 for any other ink boxes you want to replace On the printer control panel press the Resume key Printing tips 33 34 Chapter 2 Printing ENWW 3 Control panel ENWW This chapter describes the functions of the control panel Overview Front Pag
75. manual jet recovery unnecessary even after the printer has been idle overnight Banding in printed output may indicate clogged jets or the need for calibration Since automatic head maintenance cannot occur when the printer is powered down keep the printer powered on at all times if possible If automatic head maintenance does not occur for an extended period manual purging may be necessary to restore the printheads to working condition See Specifications on page 92 for information on using the included auxiliary power supply for the vacuum pressure system The printer will automatically enter a Sleep mode when it has been idle for a user defined period of time see Front Page on page 37 for details Workflow overview 7 Quick tour Touch screen control panel UV filtered observation windows Emergency stop button 2 places Exhaust vents Rigid media alignment pins Electronics box inside enclosure Data ports VideoNet port ON Sr oe ow NM Port for optional foot switch Main power switch s ok Under the media drive belt assembly on the electronics cabinet Main power supply takeup system power inlet ports serial number and regulatory label 12 Media drive belt 13 Media supply brackets 14 Media input roller inside cover 15 Media alignment bar inside cover 16 Media output roller inside cover 8 Chapter 1 Getting started ENWW ENWW 17 18 19 20 21
76. media touches the media fence Press the Sheet Ready foot pedal or button on the control panel or Cancel to cancel the media load process At this point you can also adjust the vacuum fans in each zone and the printhead height clearance from the media If the sheet is warped or not being held down you may want to increase the vacuum or raise the head height A lower head height reduces overspray but increases the chance of the carriage or printheads striking the media TIP To begin printing faster initiate the UV lamps startup cycle by pressing the Turn On Lamps key on the control panel Front Page screen Select the media length from the list The control panel asks for the number of sheets to feed Load and print on rigid media 7 Enter the number of sheets e Single sheet e N UP for two or more sheets loaded at once across the width of the printer The control panel displays a summary screen of the settings you specified 8 Press the Proceed gt key The control panel displays a confirmation message 9 Press the Proceed gt key The Front Page screen appears 10 Press the Go Online key 11 Send a print job from the RIP For multiple copy jobs ejected to the output side of the printer the printer control panel will prompt for the next sheet a short time before the previous sheet is done printing Load the subsequent sheet against the media alignment bar and press the Sheet Ready foot pedal or control pan
77. n is a method to align each of the printheads so that dot placement is accurate in both directions along the X axis along the direction of printhead carriage travel The bidirectional registration pattern consists of a series of vertical lines Half the pixels in this pattern are printed in one direction half of them in the other direction When the pixels are accurately aligned the pattern is clear When the dots are not aligned the pattern appears fuzzy and ill defined ENWW Manual calibrations 55 2994 E NOTE AutoBiDi Calibration is the automatic version of this calibration Try AutoBiDi first before running this manual calibration see Auto calibrations on page 53 Ts 2 Press the Calibrate key from the Front Page screen then press Manual Calibrations in the menu Press Manual BiDi Registration on the menu The control panel displays this prompt Print a manual bidi registration page Press the Proceed P key The printer prints the calibration pattern you selected When the calibration page has printed the control panel displays this prompt Bidi registration Head 1 0 Examine the BiDi Registration pattern for the current head and determine which pattern is the closest to perfectly aligned Use a printer s loupe 10x magnification or higher to select the pattern since the lines in the patterns may be difficult to see Figure 4 2 Manual bidi calibration patterns V Press the A or control panel
78. nce to run automatically after a certain number of prints have printed See AutoTune on page 52 for instructions Printer Settings To display this menu press the Settings button on the Front Page screen Printer Settings enables you to set many options that control how the printer operates Settings saved by the Media Wizard are indicated by an asterisk e Special Modes sheet fed with one keypress sets multiple parameters necessary to print in one of two Edge to Edge modes o Edge to Edge Sides Only Edge to Edge All 4 Edges e Margins o Right and Left Margin sets the amount of blank space for the right and left margins between 6 127 mm 0 25 5 in for roll fed media and between 0 127 mm 0 5 in for rigid cut sheet media Leading Margin defines the margin on the leading edge of cut sheet media between 0 38 cm 0 15 in o Trailing Margin defines the margins on the trailing edge of cut sheet media between 0 38 cm 0 15 in o Overprint the distance beyond the edge of the media to print to help avoid a blank strip if the sheet is slightly skewed not perfectly rectangular or other error is present You can specify a separate value for the left and right margins and leading and trailing edges amp NOTE Ifyou load roll fed media after printing on cut sheet media the printer automatically resets the margins to 6 mm 0 25 in You can still change them at any time X TIP You can po
79. nector on the printer The position for each ink color is shown on a label below each ink box and next to the profiler docking station Install the profiler in the corresponding docking station slot Loadink 31 IIN amp NOTE The printer s ink filters will eventually become clogged and need to be replaced You can view the volume of ink that has passed through each filter by going to Menu gt Tools gt Maintenance gt Ink Filter Counts The service technician will reset these counts after replacing the ink filters 32 Chapter2 Printing ENWW Printing tips Rigid cut sheet media use only flat unwarped undamaged sheets with parallel opposite edges and 90 corners Curing continues for 24 48 hours the UV ink will continue to cure for a day or two after printing Maximum durability and adhesion is achieved when the ink is fully cured Pausing printing to pause printing press the Pause key While printing is paused you can o Change media settings vacuum print delay Pause swap inks see Pause swapping Ink below Do not attempt to adjust the vacuum pressure system for the printheads It has been factory adjusted for best performance A CAUTION Synthetic media commonly used for inkjet printing can build up a static charge especially in environments with low relative humidity This charge can pose an electrostatic discharge ESD hazard to persons the printer and other equipment It can be safe
80. ng The printheads are calibrated bidirectional head to head head height printhead X calibration see Calibration on page 49 for instructions The media feed is calibrated with the media on which you will be printing See Media Feed Calibration on page 54 for instructions There is sufficient ink installed and available for resupply The expiration date marked on the ink packaging has not passed The number of service hours for the leading and trailing lamps are within 20 of each other If one lamp has significantly more hours than the other lamp the appearance of prints may change unexpectedly To correct this the lamps can be exchanged with each other or replaced The external RIP is installed and communicating with the printer and the operator is familiar with its use Avoid touching the media during printing Load media correctly Follow these guidelines when loading media ENWW Use only media that is clean flat and undamaged Keep the printer s environment within the specifications published in the Site Preparation Guide In particular an environment with a relative humidity below 40 can result in high levels of static electricity while a relative humidity above 60 can cause some medias to absorb moisture and develop an uneven non flat shape Both conditions can cause printing problems In low humidity environments use static charge abatement measures when handling synthetic media vinyl banner plast
81. nings alerts that do not prohibit printing and Actions conditions that require user intervention before printing can proceed Expert mode presents Actions only presents fewer press Proceed prompts after an Action has been addressed The default is Novice mode When in Expert mode active Warnings and Actions can be displayed by selecting Warnings amp Actions from the menu since Warnings will not cause the ATTN key to appear in Expert mode Localization sets English or Metric units of measure Time and Date formats and Vacuum Pressure Units for data displayed by the control panel User interface Language options select delete are available if the second language option is installed Use Thickness Sensor sets whether to use the automatic media thickness sensor or to prompt you to manually enter the thickness Use lonizer Bar sets whether to use the ionizer bar to reduce the electrostatic charge on synthetic medias the default setting is on or enabled You may want to disable the ionizer in humid environments where electrostatic charge is not present on the media or to reduce the wear on the ionizer s discharge electrodes The ionizer bar is powered on only during media load printing and when the lamps are on Low Ink Warning defines the amount of ink remaining in the ink box supply at which the printer will display a low ink message on the control panel UV Lamps Idle Time sets the amount of time t
82. nnect to the print server via a network hub use a standard straight through Category 5 10 100Base T cable e Toconnecta single workstation to the RIP without a network use a Category 5 10 100Base T crossover cable such as the VideoNet cable part number 0582323 Turn on the computer power Install the VideoNet protocol ENWW The following procedure is for Microsoft Windows Vista 32 bit Other operating system versions are not supported 1 Open Network Connections by clicking the Start button gt Control Panel gt Network and Internet gt Network and Sharing Center gt Manage Network Connections 2 Right click the local area connection that corresponds to the VideoNet card then click Properties Type the password or provide confirmation if prompted 3 Click Install 4 Inthe Select Network Feature Type dialog box click Protocol and then click Add 5 Browse to the folder on the hard drive or HP software disc that contains the VideoNet protocol videonet inf 6 Follow the prompts to complete the installation of the VideoNet protocol It can be difficult to determine which icon represents which connection One way to determine this is to unplug the VideoNet cable and observe which icon shows a red X To avoid confusion in the future rename the VideoNet icon to VideoNet Connect the RIP 3 Install the RIP software A Install and configure the RIP software as outlined in the documentation suppli
83. nting ENWW Configure media Before the printer will accept a print job it must be configured for a specific media type The currently configured media type if any is displayed in the upper left corner of the control panel 1 If the control panel displays the media type you intend to print press the Load key and go to Load and print on rigid media on page 21 Otherwise continue to the next step 2 From the Front Page screen press the Configure key The Select Media to Load menu appears The list of media ends with the option Create Media Type X TIP Start by using one of the standard media types If you are not using a standard media type select the standard media type that most closely matches the media you are using Then only if necessary create a new media type using the standard type you selected as a starting point and adjust it as needed 3 Press a media name or Create Media Type e f you pressed a media name a list of settings appears e Next if you pressed Create Media Type the control panel displays a list of settings for you to configure For each media type the Media Wizard stores the following settings as indicated some settings apply to either roll fed or cut sheet media only e Media Name for user defined media use the alphabetic keyboard displayed on the control panel to enter the media name Standard media names cannot be changed e Feed Method Rollfed with optional media handle
84. nts use the ruler measured calibrations first Use for maximum accuracy 54 Chapter 4 Calibration ENWW 510 mm 20 in calibration sheet fed only uses the printer s onboard image sensor for precise adjustments If the media feed needs larger adjustments use the ruler measured calibrations first Use to conserve media 900 mm 34 in calibration prints a 900 mm 34 in test pattern so you can verify its length with an accurate metal ruler Cut the pattern from the media web then measure and adjust the media advance as needed until the pattern is exactly 900 mm 34 in long 250 mm 10 in calibration prints a 250 mm 10 in test pattern so you can verify its length with an accurate metal ruler This is not as precise as the 900 mm 34 in calibration but it uses less media Measure and adjust the media advance as needed until the pattern is exactly 250 mm 10 in long Input MFN enter the Media Feed Number that was displayed after a previous media feed calibration to return to that setting without performing the calibration again Figure 4 1 Media feed calibration pattern 4 TIP To avoid cutting the 250 mm 10 in pattern from the media web copy the marks from the printed pattern to the long edge of a letter size or A4 sheet of paper Then measure the transferred marks and adjust the media advance as needed until the marks are exactly 250 mm 10 in apart Manual BiDi Registration Bidirectional registratio
85. ode Unidirectional printing eliminates the bidirectional misalignment that occurs when printing on media that is not perfectly flat Press a direction option to select it In Production and High Quality modes a menu appears with these options e Normal prints at full speed e Plus provides reduced horizontal gloss banding when printing bidirectionally in large image areas or solid colors e Normal Fine Text prints at half the normal head speed to improve the output quality of fine text and line art by eliminating overspray e Plus Fine Text provides reduced gloss banding and improved fine text and line art e Sharp Edge improves the appearance at the edges of larger text colored borders graphics and images by directing the inkjet overspray into the printed area This mode requires an additional print pass than Normal mode Not available with unidirectional printing or in Billboard or Plus mode CAUTION Printing in Fine Text mode which prints at 50 of the speed of the normal Production and High Quality modes may expose the media to excessive heat from the UV lamps which could result in bowing of the center of the media and possible contact with the printheads Thinner rigid media such as fluted polypropylene Coroplast are susceptible To avoid warping set a media delay in Printer Settings gt Printing Delay or in a custom Media Wizard parameter set for Fine Text printing This could also be an issue wit
86. orm a color calibration see RIP user guide for instructions 4 CHECK QUALITY Problem What to do Wide gloss horizontal banding 1 Select Plus mode 2 Select High Quality bidirectional mode 3 Select High Quality unidirectional mode slowest 4 Laminate Thin horizontal banding 1 Check jet health 2 Check media feed calibration 3 Try printing without Plus mode Grainy Print with 6 colors rather than 4 colors Print at higher resolution 600x600 or 1200x600 Colors not saturated enough or Use High Quality mode not enough contrast Unexpected color shift Inks expired Use fresh ink or try shaking the ink box Perform a color calibration linearization Hewlett Packard Development Company L P Index A Action messages defined 39 ATTN control panel key 39 ATTN messages 39 Auto calibrations 43 AutoJet 51 AutoTune Quality Check 52 B Bidirectional printing 14 Billboard Quality 14 Cc Calibrate Printer 43 Calibration AutoJet 51 automatic 43 AutoTune 44 Clear All Bad Jets 61 Clear All Bad Jets for a Head 60 Clear Individual Bad Jets 60 manual 43 Manual BiDi 55 Manual Jet Mapping 51 Media Feed 54 Print Jet Out Lines 38 Printhead X Calibration 57 Report Individual Bad Jets 59 View Current Bad Jets 60 when to perform 50 Calibration Default Registration Data 62 Cleaning 65 Clear All Bad Jets 61 Clear All Bad Jets fora Head 60 Clear Individual Bad Jets 60 Configure media 19 ENWW Con
87. p www hp com go graphicarts North America Tel 800 925 0563 Fax 952 943 3695 E mail cs custsup hp com Europe Middle East and Africa Tel 32 2 7283444 Fax 31 207157536 E mail LF MV Support hp com Asia and Pacific Tel 852 8103 2666 Tel 00 801 85 5945 Taiwan only toll free Fax 852 2187 2218 E mail hsap carecenter hp com Latin America Please dial Option 2 Option 6 from the selection menu Argentina 5411 470 816 00 Brasil 52 55 5258 9922 Chile 562 436 2610 800 360 999 Colombia 571 602 9191 01 8000 51 4746 8368 Costa Rica 0 800 011 0524 Dominican Republic 1 800 711 2884 Guatemala 1 800 999 5105 Honduras 800 0 123 1 800 711 2884 Mexico 52 55 5258 9922 Nicaragua 1 800 0164 800 711 2884 ENWW HP Customer Care 99 Panama 001 800 711 2884 Peru 511 411 2443 0 800 10111 El Salvador 800 6160 Venezuela 58 212 278 8666 0 800 474 68368 CC LAR Nextel 5255 1088 0884 ID 52 20115 51 CC LAR e Mail carecenter ipglf lar hp com CC LAR Fax 52 55 5258 6377 100 Appendix B Troubleshooting ENWW C ENWW Image quality tips Overview This chapter provides general tips and tricks for getting the best printed output from your printer It consists of the following sections Startup and check jet health daily startup tips calibrations ensuring that inkjets are operating well Printer settings how to select the appropriate print mode printing direction
88. ply box is tracked by the printer software and recorded on its corresponding profiler The control panel displays a bar graph with the ink levels in each ink box When the control panel shows that the ink is low replace the ink box with a full ink box of the same color and replace the profiler amp NOTE You may want to wear gloves latex or nitrile and have a paper towel handy to catch the drops of ink that may fall from the ink tube connection during this procedure apo oe mes a OG Unload an empty ink box 1 2 3 4 Remove the profiler Lift the box out of its holder and turn the box upside down so the ink tube is pointing up Grasp the metal connector where the ink tube enters the printer and push it up to release the ink supply tube Remove and dispose of the ink box refer to the MSDS for proper disposal procedures Load a full ink box 1 ENWW 2 3 A Open the new ink box and locate the supply connector Locate and remove the profiler and set aside until step 5 Vigorously shake the ink box for one minute invert and install the ink box into position in the holder so the ink supply tube is at the bottom of the box NOTE The pigments in the inks settle to the bottom of the ink box during storage To avoid inaccurate color in prints invert and vigorously shake the ink box for at least one minute before installing it into the printer Insert the ink tube connector into the metal con
89. quality documents and images ccececceeeeceeeeeceeeeeeeneeeeeaeeeeeneeeeeeaeees 110 ENWW vi Tn DANAN soi saizek cas vetted oe teeesvtcaecuenecxncaycecutoeexieg saccbubeswteceadadetmucd sasupeoesuesesstaceswuesessbees 111 Grainy ie eesti deena ines ine UREA aes 112 Not enough Saturation or contrast eeceeeeeeeeeeeeeeeeeeeaaeeseaaeeeeeeeeeeeseaeeeeesaeeeesnaeeneeaes 112 Inaccurate or unexpected Colors 2 0 sees eeeeeeeeeeeeeeceeeeeeeeeaaeeeeeeeeeaaeeeeeseeeaeeeeesseenaaeeeeetenaaes 113 EXGIMPIOS s ae E AAE EAE E OA O E A ds 114 Saturated photograph with dark areas ccceceeeeceeeeeeneeeeecaaeeceeeeeeseaaeeesaeeeseneeeesiaaeeseaas 114 Event SIGMAQG mirnriecrnanin anea A a ee i eee 114 FIOXDIE DANNO aen E 115 Image Quality flow Case S 116 NGEN cira a a Ueuccusaadecsadeesicesnveusanees 117 ENWW 1 Getting started This chapter shows you how to get started using your printer It includes these topics e Operating requirements e Connect the RIP Important operating notes e Safety warnings e Workflow overview e Quick tour e Special features ENWW Operating requirements Electrical Make sure the line voltage meets the requirements See Specifications on page 92 for details Use the supplied power cord Plug it directly into a grounded electrical outlet Do not lengthen the power cord with an extension cord the resulting drop in voltage could damage the printer To maintain va
90. r installed or Cut Sheet e Rollers sets whether the Input and Output media rollers are used yes or not used no with the Flat Media setting see Load and print on rigid media on page 21 When set to Yes the rollers will move up or down as needed to be just above the surface of the media When set to No the rollers will move to their highest point and remain there e Weight sets the media belt drive motor and media advance amount to handle Light up to 22 kg 50 Ib or Heavy 22 113 kg 50 250 Ib media A CAUTION The input and output tables are rated at a maximum load of 56 7 kg 125 Ib Do not exceed this maximum load NOTE The printer senses the weight of the media before printing begins If a heavy board is detected while the printer is set to Light the printer automatically switches to the Heavy setting This cannot be changed during printing Printing in Heavy mode is slower than in Light mode due to the slower belt and carriage speeds but reduces the chance of damage to the media belt drive motor e Visible to Printer if Yes the media sensor and image sensor will be used If No the media sensor and image sensor will not be used with clear films for example e Print Mode quality and direction settings see Configure printing on page 14 e UV Lamps the intensity and shutters for each lamp can be changed to accommodate different media requirements and bulb life ENWW Configure media 1
91. ration allows you to calibrate the accuracy of the media advance Inaccurate media advance can result in blank spaces between print swaths too much advance or overlapping swaths too little advance The Media Wizard stores this value by media type and displays a media feed number MFN which you can record for subsequent entry The media feed number enables you to quickly specify a known good media feed setting without recalibration For example you could keep a list of media feed numbers by media type or by media type and full half and nearly empty supply rolls 1 Onthe Manual Calibrations menu highlight Media Feed 2 Press the Menu In key to select the option You can calibrate the media feed using the printer s image sensor or a metal ruler The image sensor based calibrations sheet fed media only print a reference pattern eject the media and prompt you to rotate and reload the media so the pattern can be measured To account for the slight variability in the media feed mechanism repeat these calibrations three to five times to obtain the best calibration The software allows you to position the patterns anywhere on the sheet so you can print multiple iterations on the same sheet The ruler based calibrations are recommended only for gross adjustments before using the image sensor 990 mm 39 in calibration sheet fed only uses the printer s onboard image sensor for precise adjustments If the media feed needs larger adjustme
92. rations Aligns printheads allows you to map out quality or if printing on transparent or specific inkjets Not normally needed other media that cannot be detected by except when printing on invisible the printer media 50 Chapter 4 Calibration ENWW AutoJet ENWW Autovet detects individual inkjets that are misfiring or not firing at all During subsequent printing the printer compensates for these jets by using other jets in their place ensuring maximum print quality without reducing print speed You can also identify and map missing jets manually from the Manual Calibrations menu see Manual Jet Mapping on page 58 You may want to manually map weak or misdirected jets that AutoJet does not detect and substitute Jet replacement is not available in Billboard mode To run AutoJet e Select AutoJet Calibration from the Auto Calibrations menu see Auto calibrations on page 53 or e Run AutoJet automatically with the AutoTune scheduler see AutoTune on page 52 TIP AutoJet does not work with transparent media nor with many translucent media In this case run Manual Jet Mapping or map jets on opaque media before loading transparent translucent media for printing 1 Press the Calibrate key from the Front Page screen then press Auto Calibrations gt AutoJet Calibration in the menu 2 The printer prints the AutoJet test pattern 3 The printer reads the AutoJet test pattern and maps any missing jets to availa
93. registration data after running this option all calibration values must be reestablished by running the calibrations 62 Chapter 4 Calibration ENWW Linearization As the density of an image varies from highlights to shadows or from lighter tints to darker tints the printer should accurately reproduce these areas in a predictable or linear fashion The process of linearization or color calibration involves printing and reading color test patches and calibrating the printer to ensure that the expected and printed densities will match This in turn will ensure optimal color matching ENWW You should perform a color calibration when You notice a shift change in color output Changing media types Changing print mode only if the most precise color matching is required You are about to begin a long run of many copies of the same print You are about to print a job that you may have to print again at some point in the future and match the original color Color calibration is a feature of the RIP connected to the printer Refer to the documentation that accompanies the RIP for further information For maximum accuracy the photodiode must be cooled by its fan before reading color patches The control panel displays a countdown timer while the photodiode is being cooled by the fans Linearization 63 64 Chapter 4 Calibration ENWW 5 User cleaning This chapter explains user scheduled cleaning tasks ENWW 65 Sche
94. ress Auto Calibrations in the menu 2 Select one of the Auto Calibrations AutoBiDi bidirectional Calibration ensures that every working jet fires at precisely the same location regardless of the carriage direction of travel AutoH2H head to head Calibration ensures that the printheads are in alignment relative to each other AutoJet Calibration locates and substitutes missing jets for working jets This is the same calibration performed as when you press the AutoJet button on the Front Page screen see AutoJet on page 51 Full AutoSet runs all three calibrations in sequence The printer prints a test pattern then reads it and makes the necessary adjustments or jet substitutions After completing the calibrations a report is printed that shows o Calibration results a summary such as SUCCESSFUL CALIBRATION or an error message Header showing the date and time software version and printer type o Calibration detail the calibration data for each head The AutoJet detail reports how many jets were mapped out by AutoJet how many are permanently mapped out by the operator and whether the head is usable from a jetout standpoint in the various print modes The higher quality modes Production and High Quality use jet replacement so they can print successfully with a greater number of jets out than can Billboard mode AutoSet Summary when enabled a table of the results of the Full AutoSet calibrat
95. ress the Proceed gt key Check for wrinkles in the media across the full length and width of the belt If you see any wrinkles turn off the fans and smooth them out with your hand Repeat steps 3 through 7 until no wrinkles are visible Place the foam press roller 3 into operating position If you are not using the takeup system or if the media is already loaded in the takeup go to step 15 Align the cardboard takeup core to the media and tighten the collets to lock the core in place Lift the first dancer bar 6 with the gears and lock in the upper position Pull the media under the first dancer bar over second dancer bar 7 and down to the printer side of takeup roller 8 Looking down the length of the takeup roller from the user end the roller rotates clockwise Ensure that the media is wrapped as shown in Figure 2 1 Roll fed media path on page 25 Tape the end of the media to printer side of takeup roller starting in the middle and working out to both ends Be sure to maintain even tension across the width of the media Load and print on roll fed media 27 14 Release the dancer bar locking lever 15 Press the Proceed key gt 16 Enter the media length or press the Esc key for an undefined length The printer measures the media width 17 Press the Proceed key gt The Front Page screen appears on the control panel 18 On the Front Page screen press the Go Online key The printer is now re
96. rint speeds e If the print contains fine detail such as text at smaller point sizes select Fine Text mode e Ifthe print requires sharp edge definition for example with large text or color blocks that will be viewed closely select Sharp Edge mode e _ Ifthe print contains large solid or image areas that show gloss banding and fine detail select Plus Fine Text mode e f supported by your RIP and document application you can also increase the sharpness of black text by setting the RIP to print Pure Black in text rather than Rich Black or Process Black which prints all of the process colors to create black Adjust gloss You can increase the gloss level of printed output by shuttering the trailing UV curing lamp This allows the drop of jetted ink to spread out more before it is cured which gives the print a glossier look 999 E NOTE The leading or trailing lamp is shuttered by default in print speed groups A and B to provide optimal gloss see Equivalent print modes on page 17 You can adjust the default settings as needed You cannot shutter both lamps because at least one lamp is needed to cure the ink 106 Appendix C Image quality tips ENWW To shutter a lamp 1 On the printer s Front Page screen press the lamp status panel 2 On the lamps information screen press the Lamp Print Settings button 3 On the lamp modes screen press Shuttered Low Medium High for the Leading and Trailing lamps EN
97. rintheads carriage ink pumps and media drive motors but maintains vacuum to the printheads to prevent ink leakage Wake powers up the printer components The printer goes into sleep mode automatically after a user defined period of time and wakes automatically when a print job is received or a printer operation is performed from the control panel NOTE If printhead vacuum is ever lost the ink in the printheads will seep onto the service station To prevent ink leakage during an unexpected power outage use the vacuum pressure system s 24 volt auxiliary power supply and connect it to an uninterruptable power supply UPS See Appendix A for specifications It is not necessary to connect the entire printer to a UPS only the vacuum pressure system needs to be connected to avoid ink seepage Print prime bars fires all jets by drawing a set of lines called prime bars This is a good way to inspect and prepare the jets for printing after they have been idle see Front Page on page 37 You can also print a similar pattern called Print Jet Out Lines which shows which jets have been detected and replaced by AutoJet see Print Jet Out Lines on page 61 Purge printheads purges the printheads to help recover missing jets Print mode sets print quality mode See Configure printing on page 14 for instructions Turn On Lamps Turn Off Lamps enables you to manually switch the lamps on and off Media Wizard display
98. rom the RIP and you pause or cancel the print it will still appear in the Stored Jobs listing Stored Jobs can be viewed and managed from the control panel The Front Page screen shows the stored jobs mode and the number of jobs stored and locked protected from automatic deletion To print or manage Stored Jobs press the Jobs key on the Front Page screen This screen shows a thumbnail image of up to ten stored jobs and four function buttons Locked jobs are identified by a padlock icon on the thumbnail image e _ To view the properties of a Stored Job or to print a Stored Job press the job s thumbnail image From the Stored Job property page you can print lock or unlock or delete a print job o To print the job press the Print Job key The printer will prompt you for the number of copies to print If you have multiple sheets loaded each copy will print on a separate sheet and the printer will prompt for additional sheets until the number of copies requested have been printed o To lock or unlock the job press the appropriate key Locking a job prevents it from being deleted but subtracts from the available memory for Stored Jobs To delete the job press the Delete Job key e Press the Job Status key to view a log of stored jobs activity up to the most recent 50 jobs e Press the Job Storage Settings key to specify how jobs are stored and printed This setting is saved even when the printer is restarted Print amp Sa
99. s the Media Wizard Load visible when media is not loaded loads media See Load and print on rigid media on page 21 or Load and print on roll fed media on page 25 for instructions Configure amp Load configures the printer for a media type See Configure media on page 19 for instructions Move media forward backward press the W key to advance the media forward Press the A key to reverse the media back onto the supply spool Jobs print and managed Stored Jobs See Stored jobs on page 29 for instructions Calibrate displays the Calibrate Printer menu Settings displays the Printer Settings menu Tools displays the Tools menu About displays the embedded software version and buttons to display detailed system information the job log with ink usage and software license agreement Online offline switch switches network communications on and off between the printer and RIP 38 Chapter 3 Control panel ENWW ENWW 25 Language selector if installed switches the control panel language between English and the alternate language 26 Context specific buttons the control panel buttons displayed change as required by the current state of the printer or process 27 Attention messages blinks on the control panel when the printer detects an error condition potential error condition or when you make a change that requires recalibration or other action to ensure best print quali
100. s the possibility of ink debris being moved from the edge of the printhead orifice area onto the printhead which can clog jets 1 From the printer s menu select Tools gt Maintenance gt Clean Bottom Of Carriage 2 When the procedure completes clean the wipers as shown in the section Clean service station wiper monthly on page 75 78 Chapter5 User cleaning ENWW Clean the home sensor monthly The home sensor is located on the user end of the carriage between the lamp assembly and the carriage side plate on the input side of the carriage Ink dust and debris can accumulate in the thin slits of the optical sensor and cause errors 1 Open the output side door Opening the output side door will disable the carriage servo allowing the carriage to be moved manually 2 Pull the carriage out from the end of the rail to access the home sensor more easily 3 Locate the home sensor A in photo below 4 Locate the upper and lower slits of the optical sensor ENWW Clean the home sensor monthly 79 5 Using along cotton swap that is saturated in isopropyl alcohol clean the top and bottom slit by inserting the swap into the opening from the input side of the sensor versus inserting from the user end of the sensor A CAUTION Inserting the swap from the user end toward the service end may push debris into the slits Insert the swap moving from the input side toward the output side direction Do not wipe across
101. sition an image anywhere on the media by setting the right margin horizontal or x distance from the right edge and leading margin vertical or y distance from the leading edge Since the image appears upside down as it emerges from the printer the upper left corner of the image will appear at this point e Space Between Prints roll fed sets the blank space between print jobs between 0 25 cm 0 10 in e Print Position when the printed image does not span the entire width of the media positions the printed image flush left nearest the control panel or user side flush right or centered on the media 44 Chapter 3 Control panel ENWW e Measure Media sheet fed for cut sheet media you can choose various levels of precision for finding the left user end right service end and front edges of the media First the printer prompts you to select a measurement frequency trade off between precision and speed o Measure only on first load measure only once after you configure the media best for fast throughput when precise image placement is not required or when using the media alignment pins o Measure on all loads best for precise image placement such as for N UP and edge to edge printing Don t measure media best for fast throughput when precise image placement is not required and there are very wide margins around the image After you select one of these options the printer prompts you to selec
102. step Otherwise press the Proceed gt key The printer prints a jet map test pattern If a line segment is missing or broken the jet number shown next to it is out A code letter if present provides further information e R no replacement e S user disqualified soft jetout e H user disqualified hard jetout e D disqualified and replaced by AutoJet When the calibration pattern has printed the control panel displays a menu with the following options e Report individual soft bad jets enables you to report a soft bad jet which can be automatically reenabled if AutoJet finds it working e Report individual hard bad jets enables you to report a hard bad jet which will not be checked or reenabled by AutoJet e Clear individual bad jets enables you to clear mark as good a jet e View current bad jets lists the bad jets on a given printhead e Clear all bad jets for a head clears marks as good all jets on a selected head currently marked as unusable e Clear all bad jets clears marks as good all jets currently marked as unusable A soft bad jet is a jet that you believe is temporarily out based on past performance A hard bad jet is a jet that you believe is permanently out Select an option and follow the corresponding procedure below Report Individual Bad Jets ENWW When you select Report Individual Bad Jets the control panel displays the follow
103. t a measurement type o Minimal measures the width of the media once and finds the front right edge no skew detection Standard measures the width of the media once and finds the front edge in two places to estimate skew o One Edge measures the user and service end edges on the first sheet user end edge only on subsequent sheets and the front right edge no skew detection For single sheet jobs only not available for multi sheet N UP Works best on jobs with wider margins Maximal measures the width of the media in two places to estimate skew Choose Minimal for fastest throughput Maximal for greatest precision and skew detection when printing edge to edge e Measure media roll fed for roll fed media you can choose various levels of precision for finding the left user end and right service end edges of the media o When loading locates the left and right edges only when loading a roll of media o Before each copy locates the left and right edges of the media before each print This enables the printer to compensate for any drifting of the media and print the image at the correct location e Print White Space provides the option of causing the printer to advance the media past white space in the document file without the usual printing carriage motion The printer will finish curing any printed areas before skipping white space Skipping the white space increases the printer s
104. t rows This speeds throughput by eliminating the measurement step for each row e Measure on all loads each sheet in every row of sheets will be measured and reported to the server This aids in accurate placement of edge to edge images In this mode use of the alignment pins is unnecessary e Don t measure media does not measure the sheets for fastest throughput Use only if there are wide margins on all four sides Use the alignment pins to locate the sheets 3 Press a Measure Media option When you select a Measure Media option the Measure Media Type menu appears This enables you to select a trade off between image placement accuracy and throughput e Minimal measures the media width once locates leading edge near the user side on subsequent loads e Standard measures the media width once estimates skew by locating the leading edge near the user rand service sides on subsequent loads e One Edge measures the media width once locates the left edge on subsequent loads e Maximal on every load measures the media width at two points to estimate skew finds the leading edge near the user side If the print job has wide margins you can increase throughput with Minimal or One Edge For edge to edge printing increase accuracy by selecting Standard or Maximal 4 Press a Measure Media Type option After you select a Measure Media Type option the Printer Settings menu reappears Load and print on rigi
105. that every working jet fires a pixel at precisely the same location in both directions of travel Auto H2H Calibration aligns the printheads relative to each other o Autodet Calibration locates and substitutes missing jets for working jets o Full AutoSet runs AutoJet AutoBiDi and AutoH2H in sequence o AutoSet Summary when enabled a table of the results of the Full AutoSet calibration is printed after the AutoSet test patterns When you enable the AutoSet Summary you can show or hide the detailed calibration data e Manual Calibrations allows you to calibrate the printer visually without the printer s digital imaging sensor Inaccurate judgments by the operator during these tests could result in substandard output See Manual calibrations on page 54 for instructions Manual Bidi Registration Printhead X Calibration o Manual Jet Mapping the manual version of AutoJet o Jet Status Lines prints the Manual Jet Mapping pattern without running the calibration o Media Feed Calibration ENWW Menus 43 Print Jet Out Lines prints a version of the prime bars in which missing jets that are replaced are marked with a black square Default Registration Data resets all registration data Since there is no registration data after running this option all printhead calibration values must be reestablished by running the calibrations e AutoTune roll fed media only schedules jet maintena
106. the printhead vacuum level Not recommended without guidance from HP technical support Print Menus This option prints all of the menu options in a hierarchical tree format for reference 48 Chapter 3 Control panel ENWW 4 Calibration This chapter explains how to calibrate the printer for the best possible output e When to calibrate e AutoJet e AutoTune e Auto calibrations e Manual calibrations ry Linearization ENWW When to calibrate When to run Calibration Function When printing a large group of roll fed AutoTune Automatic jet maintenance during print jobs extended printing of roll fed print jobs When loading a new media but notwhen Linearization see HP RIP Software Linearization of colors loading a new roll of the same media documentation Horizontal Banding Media Feed Calibrates the media advance Poor output quality apparent Auto Calibrations Calibrates the position of ink droplets in misregistration of colors banding relationship to each other and corrects for individual jets not operating properly You can also run the Manual Calibrations if necessary When printheads have been moved or Auto Bidirectional or Manual Head calibrations Run Manual when replaced by an authorized service Bidirectional and Head to Head calibrating transparent or other media provider that the onboard digital image sensor cannot calibrate If Auto Calibrations do not improve print Manual Calib
107. the slits as this will force debris down into the openings 80 Chapter5 User cleaning ENWW Replace the UV lamp filters quarterly Lamp filters keep ink dust and other debris from entering the air cooled lamp area If the filters become clogged the lamps may over heat reducing the life of the bulbs Over heating causes printing to stop which can ruin a print job 1 Remove the original air filters for both carriage lamps B in photo below 2 Install the new air filters by insert the corner tabs A in photo in previous step under the corner slots C in photo in previous step on top of the lamps ENWW Replace the UV lamp filters quarterly 81 Replace the carriage cover fan filters quarterly Carriage fan filters keep ink dust and other debris from entering the air cooled area of the carriage If the filters become clogged the carriage headboard and printheads may over heat causing performance errors 1 Locate the fan filter covers A in drawing below 2 Using a flat blade screwdriver pry off the fan filter cover 3 Remove the original fan filter A in the photo below 82 Chapter5 User cleaning ENWW 4 Insert the new filter over the fan 5 Snap the filter cover back over the fan filter ENWW Replace the carriage cover fan filters quarterly 83 Clean the electronics box fan filter quarterly Electronics box fan filter keeps dust and other debris from entering the air cooled area o
108. tion and detection substitution of missing jets Media Wizard stores operational parameter sets by media type for subsequent recall Automatic edge detection and media positioning Automatic head clearance above media Stored Jobs feature stores print jobs on the printer for reprinting Specifications 93 Table A 2 Print speeds by group Speed Group Minimum Speed Maximum Speed A 2 m hr 19 ft hr 6 m hr 62 ft hr B 7 m hr 80 ft2 hr 12 m hr 126 ft hr Cc 14 m hr 152 ft hr 23 m hr 251 ft2 hr D 28 m hr 304 ft hr 42 m hr 456 ft hr E 55 m hr 596 ft hr 80 m hr 858 ft hr 94 Appendix A Specifications ENWW B Troubleshooting This appendix explains how to prevent and diagnose printing problems and provides information about getting help from Hewlett Packard For other software specific troubleshooting procedures refer to your application software documentation or the other documentation listed on page iv of this manual e Troubleshooting checklist e Warranty claims e HP Customer Care ENWW 95 Troubleshooting checklist Before you troubleshoot your printer make sure that it is properly installed as described in Getting started on page 1 Follow the steps in this checklist to isolate and resolve printing problems 1 Does the printer s power come ON YES Go to question 2 NO Check the following e The power cable may not be plugged into an electrical outlet e ft
109. trol panel Front Page 7 D Default Registration Data 62 DPI dots perinch 14 E Electrical requirements 2 Environmental requirements 2 F Fine Text defined 15 Front Page 7 H H2H Y alignment 48 High Quality 14 l Image quality 97 Ink installation 31 L Linearization 54 Loading ink 31 M Maintenance 65 Manual BiDi Registration 55 Manual calibrations 43 Manual Jet Mapping 51 Margins 23 Media configuration 19 Media Feed Calibration 54 Media Wizard defined 11 Menu Calibrate Printer 43 Print Menus 48 Printer Settings 44 Service Printer 48 Tools 47 Warnings amp Actions 39 Menu options 40 Menu tree 40 Multi sheet N UP 22 N N UP 22 0 Operating requirements 2 P Parts overview 8 Pause swapping ink 33 Plus mode defined 15 Preventive maintenance 65 Print Jet Out Lines 38 Print Menus 48 Print modes 14 17 Print quality Billboard Quality 14 High Quality 14 Production Quality 14 Print resolution 14 Print speed 14 Print speeds 17 Printer Settings 44 Printhead X Calibration 57 Printhead Y alignment 48 Printing onrigid media 19 on roll fed media 25 tips 33 Index 117 Production Quality 14 Q Quick Load 22 Quick tour 8 R Report Individual Bad Jets 59 Resolution 14 Rigid media printing minimum length 21 RIP connecting 3 installation 4 Roll fed media printing 25 S Safety warnings 6 Scheduled maintenance 65 Serial number location 8 Service Printer 48 Sharp Edge defined 15
110. ty The ATTN Attention key blinks on the control panel when the printer detects an error condition potential error condition or when you make a change that suggests recalibration or other action to ensure best print quality There are two types of ATTN messages e Actions the printer has detected an error condition that stopped printing or will prevent printing from starting You must correct the error before the printer will be ready to print e Warnings the printer has detected a condition that if left unaddressed could result in substandard prints or a condition that will require an action before printing can continue Any action on your part is optional Printing is not interrupted for a Warning message When the printer issues one of these messages the ATTN key will blink Press the ATTN key to display a list of message titles and select a title to display a detailed cause and recovery screen If you choose to not correct a Warning condition and resume printing the ATTN key will remain displayed but will not blink until the printer issues a new Warning or Action message The messages can be dismissed by correcting the condition or by pressing the applicable key on the detail screen X TIP The ATTN key is displayed in Novice Mode To disable the ATTN key switch to Expert Mode Expert mode routes most messages to an Actions amp Warnings menu option In this case it is your responsibility to monitor these messages vi
111. ure the wiper blade clamp to the wiper assembly using the original screw 86 Chapter5 User cleaning ENWW Clean ionizer needles quarterly Ink dust and debris can collect on the ionizer needles which degrades its ability to eliminate static Cleaning the ionizer needles keeps the ionizer bar in optimal performance A Using the brass brush A in the photo below supplied with the printer clean the ionizer needles A in the photo below located beneath the ionizer bar B The needles A in the photo below run the length of the ionizer bar ENWW Clean ionizer needles quarterly 87 Drain waste ink from service station quarterly Waste ink accumulates in the service station until drained Dispose of the collected ink according to local regulations 1 2 3 Place the waste ink jug included with the printer beneath the waste ink spigot under the media drive belt at the service end of the printer Turn the spigot A in the photo below to the open position After the waste ink has drained turn the spigot to the closed position DISPOSER LENORE SELON LE USOS ET LES REGLEMENTATIONS LOCALES ATTENTO GIRDER LA BROCE DE CEPOT OORE FERUE POOT A CAUTION The drain spigot must remain closed during printing and service station use An open spigot affects the vacuum level in the service station and will degrade service station performance if left open 88 Chapter5 User cleaning ENWW Clean media thic
112. ve prints the job and saves it to disk Save Only saves the job to disk without printing it In this mode the background color of the Stored Jobs section on the Front Page screen turns green Print Only prints without saving the job to disk e Press the Print Two Sides key to set up a two sided print job using Stored Jobs The printer will prompt you to select a Stored Job for the front and back of the sheet After printing side one of the sheet will be ejected to the input side of the printer and you will be prompted to flip over and reload the sheet for printing side two After printing the sheet will be ejected to the output side of the printer e Press the View Storage Memory Status key to view the image area that can be stored at various resolutions Stored jobs 29 X TIP If you want to print on a media type that is different from the media specified in a Stored Job or if you will re linearize the printer do not reprint the Stored Job For the best color re send the job from the RIP instead When printing a job the printer checks that the currently loaded media matches the media type that was loaded when the job was stored If different a warning is raised You can choose to not print the job or ignore the warning and print anyway Printing on a media type that is different from the original media may result in a color shift 30 Chapter 2 Printing ENWW Load ink The amount of ink in the ink sup
113. ve the settings and return to the Front Page or Cancel to restore the previous print mode settings 16 Chapter 2 Printing ENWW Equivalent print modes From the standpoint of UV curing and temperature all print modes fall into one of five print speed groups A B C D or E If you change the Printing Delay Lamp Mode or Shutter Aperture for any print mode the changes apply to all print modes within that group The group for each print mode is shown in the Media Settings screen The following table shows the print modes by print speed group Table 2 2 Print modes by group Quality Direction Resolution Overspray Group High Quality BiDi 600 x 600 FineText A High Quality BiDi 1200 x 600 FineText A High Quality BiDi 1200 x 600 Normal A High Quality BiDi 1200 x 600 Sharp Edge A High Quality Uni 600 x 600 FineText A High Quality Uni 1200 x 600 FineText A High Quality Uni 600 x 600 Normal A High Quality Uni 1200 x 600 Normal A High Quality Plus BiDi 600 x 600 FineText A High Quality Plus BiDi 1200 x 600 Normal A High Quality Plus BiDi 1200 x 600 FineText A Production BiDi 1200 x 600 FineText A Production Uni 1200 x 600 FineText A Production Uni 1200 x 600 Normal A Production Plus BiDi 1200 x 600 FineText A High Quality BiDi 600 x 300 FineText B High Quality BiDi 600 x 600 Normal B High Quality BiDi 600 x 600 Sharp Edge B High Quality Uni 600 x 300 FineText B

HP FB950 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents