HP SB40c User's Manual
Contents
1. Illustrated Parts Catalogoll No CSR SHS 4 HP SSS E CSR TSS HPS 5 HPS HSS HP HP USES HP E http2. FEM RE IAEA 25542573 SH 8 X amp http www hp com go selfrepair HP AHO 8542 2580 CSR HP HSS CSR WAS TAS Ho DA PSS
3. www hp com go selfrepair Technical support 38 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility CSR Customer Self Repair FC Fibre Channel 1566 Instant Support Enterprise Edition ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager PSP ProLiant Support Pack RAID redundant array of inexpensive or independent disks SAS serial attached SCSI SATA serial ATA Acronyms and abbreviations 39 SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 40 Index A ADU Array Diagnostic Utility 19 B BSMI notice 27 C Care Pack 20 Change Control 20 component identification 5 configuration of system 18 configuration tools 18 connectors 5 contacting HP 31 CSR customer self repair 31 D device bay numbering 11 diagnosing problems 21 diagnostic tools 19 electrostatic discharge 29 European Union notice 27 F features 5 front panel components 6 G grounding methods 29 H hard drive LEDs 7 hard drive failure of 22 hard drives 16 hard drives determining status of 7 hardware options 16 hardware options installation 16 health LEDs 5 HP ProLiant Essentials Foundation Pack 19 HP Systems Insight Manager overview 19 HP technical support 31 installation instructions 12 K Korean notices 2
4. Onderdelen waarvoor reparatie door de optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor v te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening bre
5. Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio e Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro qua
6. and they can all be replaced simultaneously without data loss as long as no two failed drives belong to the same mirrored pair o When RAID 6 is used two drives can fail simultaneously and be replaced simultaneously without data loss o If the offline drive is a spare the degraded drive can be replaced Troubleshooting 23 e Do not remove a second drive from an array until the first failed or missing drive has been replaced and the rebuild process is complete The rebuild is complete when the online LED on the front of the drive stops blinking These cases are the exceptions o In RAID 6 configurations any two drives in the array can be replaced simultaneously o In RAID 1 0 configurations any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss Automatic data recovery rebuild When you replace a hard drive in an array the controller uses the faulttolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and write it to the replacement drive This process is called automatic data recovery or rebuild If fault tolerance is compromised this data cannot be reconstructed and is likely to be lost permanently If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error may occur and all data on the array is then lost In exception
7. e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Technical support 31 e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the
8. replace the failed replacement drive When automatic data recovery has finished the online LED of the replacement drive stops flashing and illuminates steadily Troubleshooting 24 Failure of another drive during rebuild If a non correctable read error occurs on another physical drive in the array during the rebuild process the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates If this situation occurs reboot the server The system may temporarily become operational long enough to allow recovery of unsaved data In any case locate the faulty drive replace it and restore dota from backup Drive failure in a NetWare environment Use CPQONLIN to identify and monitor drive failure status in a NetWare environment Failed drives or interim recovery mode If a drive fails and hardware fault tolerance is enabled operation continues Do the following 1 Replace the drive as soon as possible 2 Selecta logical drive 3 Press the F3 key to monitor to the status of drive recovery Drive status messages include e Interim Recovery The logical drive is operating but a failed drive has not been replaced Replace the drive as soon as possible e Ready for Recovery The logical drives are queued for recovery This status is displayed when another logical drive is already rebuilding or expanding e Rebuilding The array is operating and rebuilding a replacement drive or an online spare if one was
9. resolution and 256 colors Servers running Microsoft operating systems require Internet Explorer 5 5 with Service Pack 1 or later For Linux servers refer to the README TXT file for additional browser and support information For more information refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website http www hp com Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot controller If you do not use the utility ORCA will default to the standard configuration For more information regarding array controller configuration refer to the controller user guide Configuration and utilities 18 For more information regarding the default configurations that ORCA uses refer to the HP ROM Based Setup Utility User Guide on the Documentation CD Management tools HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilit
10. that the SB40c is installed adjacent to the partner server blade 2 Use the Onboard Administrator to be sure that sufficient power is available 3 Use the Onboard Administrator to verify that sufficient cooling is available 4 Restart the partner server blade iy IMPORTANT If the system does not restart proceed to Diagnostic Steps 5 Verify that the SB40c front panel health LED changes from flashing amber to solid green Diagnostic questions Is the storage blade operating pora Ges ole e e The SB40c is not installed in the correct e Verify that the SB40c is installed adjacent to location for the partner server blade the partner server blade See Installation guidelines Installation guidelines on page 11 e The partner server blade was not e Restart the server blade restarted after the SB40c was installed e The SBAOc is not properly seated in the 1 Power down the partner server blade device bay 2 Reseat the SBAOc in the device bay 3 Restart the server blade Troubleshooting 21 Answer Possible reasons Possible solutions e Insufficient power is available to operate Remove any unused server blades SB40cs or the SBAOc interconnect devices Verify that the enclosure has sufficient power supply capacity available to operate all installed devices Verify that the enclosure power settings will enable the SB40c to start Add power supplies to meet the power requirement e Insufficient or impro
11. 10 C to 35 C 50 F to 95 F Maximum rate of change is 10 C hr 50 F hr 30 C to 60 C 22 F to 140 F Maximum rate of change is 20 C hr 68 F hr 10 to 90 relative humidity Rh 28 C maximum wet bulb temperature non condensing 5 to 95 relative humidity Rh 38 7 C 101 66 F maximum wet bulb temperature non condensing i pu Operating 3048 m 10 000 ft This value may be limited by the type and number of options installed Temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Maximum allowable altitude change rate is 457 m min 1500 ft min Storage blade specifications Weight maximum 5 0 11 0 Weight no drives installed 3 6 8 0 Specifications 30 Technical support In this section baie 31 A orione TT ENTRE 31 Customer AN tn ennemie die 31 Before you contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable e Product serial number e Product model name and number Applicable error messages e Add on boards or hardware e Th
12. 8 L LED health 5 LED internal health 5 LEDs hard drive 7 M Management Agents 19 management tools 19 O operations 9 options installation 16 ORCA Option ROM Configuration for Arrays 18 P phone numbers 31 powering down 9 powering up 9 problem diagnosis 21 R regulatory compliance notices 27 required information 31 S SAS hard drive LEDs 7 SATA hard drive LEDs 7 Setup 10 shipping carton contents 10 Index 41 specifications 30 static electricity 29 support 19 31 T technical support 31 telephone numbers 31 troubleshooting 21 U UID LEDs 5 Index 42
13. AA AAA TA 41 Contents 4 Component identification In this section Front panel LEDs Front panel components SAS and SATA device numbers SAS and SATA hard drive LEDs SAS and SATA hard drive LED combinations Front panel LEDs C E UID LED Blue Identified Off Not identified Green Normal operation Flashing amber Degraded condition Flashing red Critical condition Component identification 5 Front panel components Mem Description __ 1 Serial pull tab Storage blade handle SAS and SATA device numbers Component identification 6 SAS and SATA hard drive LEDs Wem Description Fault UID LED amber blue Online LED green SAS and SATA hard drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue On off or flashing Alternating amber The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application On off or flashing Steadily blue The drive is operating normally and it has been selected by a management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible On Of The drive is online but it is not active currently Flashing regularly Amber flashing Do not remove the dr
14. HP StorageWorks SB40c Storage Blade User Guide A Part Number 433904 002 November 2006 Second Edition O Copyright 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Audience assumptions This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Contents Te aa 5 Front panel LEDS c 5 Front panel componens sissioni ete e e REDE T egere piel DE eae HERR DEus ada 6 SATA device numbers iis D o I EE 6 SAS cine SATA hard iv PPM it 7 SAS and SATA hard drive LED combinations nono nn nn nennen 7 II E RAEE NR EN 4 Power O O TS 9 eden ri 9 AE A E A A A AA A 10 Shipping carton contents ES I CC TO he DO ton 10 Installing an HP BladeSystem c Class enclosure eene 10 Ha
15. N SMART DIDI HPBUBIC IE SCORE BL AE CSR 3 BORIS MERAS HIER CS 5 EHP HPCT IEHPTERRERS CIRE ACB LT BS SERIAL CU dd CORBBEMCIEEUFO2iR U Hd Y ET DA REBCHENDAOMR 5645s HHPI SBI TO UAH RAS ERIRRENET COMRARESTHERTI ELEBSHAHPIE RE EUR SHS ARRA TERRI EAERUSTEMCERT HRAO MOMMIS 550 FHA SOR RET 27 01215 HEHH ER BUET LIME SIA TH SEAM ENTUET MIX ko CIE CABRERA CASI FE LET Misi 14 lt 5 bU EA Ud RAI 14 POR CUI HUE RENT KALET SEA O CSR I A EAS SR 50 di THAT MISA EPI ET ODE SBS EMIR GUS URB AMAA EHPISIEGEL C AL MIM EE Zt SBS BOROBIA MER ESTAN TL EEN MMAR EAS HA AR AMBRENES HPA UBA amp SAL GAT ERETTO SHEBELET EP BITS HP Fig E EA HITI CSR BB DURA REA SRI A BIRR AAA TRE CR Hit MRA RAE HP GX HP ARS de DES RARE SEA TER LBA CSR ARRETE HP SE E HET BIR BS CSR BH EREA UMATE MRK HP ERA MIBR REMATE DEN SANDRA ITEM EU EA ITA R A EX HP ABEREA DIARREA BRA te E 50691 HP REMERA AE SUE HP FRE ANTE ATHESARENBE HEX FRAME DU SU CSR ERRE RIE MATERNA ERISA WE
16. Y FAMA ARS BEKRA BARRE HP HAL SAHARA BUB Big AH BN HP CSR RAE RA ERRADA RA ZS HP HP MMAEMEHIRA GER EH 5 T L ERO 45 HP A ATARI ERIS SA HP TASER ML ARITE KOKIBSEEBTBX3is fS RA HET MUA A A FX HP EP AARAA ipa HP Risk http www hp com go selfrepair Technical support 37 e FA TES El HP deanaxat 7 ERSBIfTMHE CSR 36 B 6518 E RELIER PERS RET EX ROSEE ANSRTESZBNHARO HP ER PASSER MEET fF A DER CSR RER AI HP SEA E CID IR gt CSR EHE FARTS EEEE AIRES HP IED gt FMC BR TS PIER RA HH ARA HN SAR THERA OU SE CE REA EEE ARE PB TMHE RI MA An REER HP BEER gt AUR RER Set RT REA E LIBRA MOORE MST Ate ere O REAR AWM AE HP SARA BRS ATREA ROA BR IS CUR SRS RATS gt AES REE REFERER CSR SASH PATA AUREA gt CRT F ARF ARE gt AURAL SESRA MIU ER TAE C HP BAHAR Bia Sis PRENDA HP ESA CSR FRE EAA EAS CEAR ABE AHRENS HAN CARA 5 MIER HR RTAS HP JRR EA D ARE ARA AAA RUDO BREA ARABE EURE AYRES NE RETRASO SE ER RE MERA gt ME 4 89
17. al cases however failure of another drive need not lead to a fatal system error These exceptions include Failure after activation of a spare drive e Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 configuration Failure of a second drive in a RAID 6 configuration Time required for a rebuild The time required for a rebuild varies considerably depending on several factors e The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU e The amount of I O activity during the rebuild operation e rotational speed of the hard drives e availability of drive cache e The brand model and age of the drives e The amount of unused capacity on the drives e The number of drives in the array for RAID 5 and RAID 6 Allow approximately 15 minutes per gigabyte for the rebuild process to be completed This period is a conservative estimate and newer drive models usually require less time to rebuild System performance is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low activity when possible ZA CAUTION If the Online LED of the replacement drive stops blinking and the amber Fault LED glows or if other drive LEDs in the array go out the replacement drive has failed and is producing unrecoverable disk errors Remove and
18. ame capacity For hot plug drives after you secure the drive in the bay the LEDs on the drive each flash once in an alternating pattern Troubleshooting 25 to indicate a successful connection The online LED flashes indicating that the SB40c recognized the drive replacement and began the recovery process 4 If applicable power up the partner server blade Power up page 9 5 The SBAOc reconstructs the information on the new drive based on information from the remaining E drives in the logical drive While reconstructing the data on hot plug drives the online LED lashes When the drive rebuild is complete the online LED is illuminated NetWare cannot detect a single physical drive failure when using hardware based fault tolerance NetWare determines that the data is still valid and accessible during the rebuilding process However the driver knows that a physical drive has failed A message is printed on the console notifying the user that a physical drive is in a degraded state CPQONLIN also shows that the drive has failed Troubleshooting 26 Regulatory compliance notices In this section European Union regulatory Voll cu Mn sa 27 BEBO didi EEE O ENE 27 Korean A ie dai a 28 European Union regulatory notice This product complies with the following EU Directives e Low Voltage Directive 73 23 EEC e EMC Directive 89 336 EEC Compliance with these directives implie
19. assigned e Logical Drive Failed If you have one or more logical drives that are not protected by fault tolerance in an array the data on these logical drives will be lost ACU shows the logical drives as FAILED After drive replacement any faulttolerant logical drives rebuild The logical drives that were not protected FAILED become available for data the devices are reactivated automatically If you have a backup of the data restore the data now If you do not replace the failed drive the only option using ACU is to delete logical drives Do not delete logical drives that contain valid data Doing so results in data loss B NOTE A failed status can occur on drives protected by fault tolerance if two or more physical drives fail concurrently Some status messages are available without pressing the F3 key For example on the Main menu the FAILED status appears next to the logical drive that has failed EXPANDING and REBUILDING appear next to the array in which the activity is occurring Handling disk drive failures If the SB40c was configured with hardware fault tolerance complete the following steps after a disk drive failure 1 Determine which physical drive failed On hot plug drives an amber drive failure LED illuminates 2 the unit containing the failed drive does not support hot plug drives perform a normal shutdown Power down on page 9 3 Remove the failed drive and replace it with a drive that is of the s
20. cover data 1 Power down the SB40c Power down on page 9 2 Power up the SB40c Power up on page 9 In some cases a marginal drive is operational long enough to allow backup of important files 3 Make copies of important data if possible 4 Replace any failed drives Factors to consider before replacing hard drives Be sure that the server blade is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server blade is powered up Before replacing a degraded drive e Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For details refer to the HP SIM documentation on the Management CD e Be sure that the array has a current valid backup Use replacement drives that have a capacity at least as great as that of the smallest drive in the array The controller immediately fails drives that have insufficient capacity To minimize the likelihood of fatal system errors take these precautions when removing failed drives e Do not remove a degraded drive if any other drive in the array is offline the online LED is off In this situation no other drive in the array can be removed without data loss Exceptions o When RAID 1 0 is used drives are mirrored in pairs Several drives can be in a failed condition simultaneously
21. de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deb
22. defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR e Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas congues po
23. er n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP Technical support 34 dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel
24. erve the following guidelines when installing the SB40c e SB40c supports one partner server blade and a partner server blade supports one SB40c e Install hard drives in the SB40c before installing the SB40c in the enclosure e Be sure that the partner server blade is powered down before installing the SB40c Onboard Administrator is used to configure the enclosure and the SB40c To function with the SB40c Onboard Administrator version 1 10 or later is required Additional guidelines for installation with a half height partner server blade When installing the SB40c with a half height server blade observe the following additional guidelines e Install the SB40c in any device bay e 58400 is installed an odd numbered bay install the partner server blade in the adjacent even numbered bay to the right e SB40c is installed an even numbered bay install the partner server blade in the adjacent odd numbered bay to the left Additional guidelines for installation with a full height partner server blade When installing the SB40c with a full height server blade observe the following additional guidelines e Remove the device bay shelf e Install a HP PCle Mezzanine Pass Thru Card in mezzanine 3 connector in the server blade See the documentation that ships with the mezzanine card and the server blade documentation Setup 11 e Install the coupler plate on the SB40c e Install the SB40c in any device bay on
25. erver blade See the server blade documentation Determine the status of the hard drive from the SAS and SATA hard drive LED combinations on page 7 Configure the SB40c Configuration tools on page 18 HP Smart Array P400 Controller An HP Smart Array P400 Controller is used to manage the hard drives in the SB40c All P400 controller RAID and management functionality is supported in the SB40c For more information see the HP Smart Array P400 User Guide on the documentation CD Hardware options installation 17 Configuration and utilities In this section v s cfc METTE 18 A A eT 19 RR A AR IE O Rens 19 Remale support and analysis bellina ici 19 Mattei iaia 20 Configuration tools Array Configuration Utility EY NOTE ACU does support mixing SAS and SATA drives in the same logical volume ACU is a browser based utility with the following features e Runsasa local application or remote service e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure For optimum performance the minimum display settings are 800 x 600
26. full height server blade EE a Tt 0000000000000000090 SOLE gt Install a server blade See the documentation that T with the server blade 7 Configure the SB40c Configuration tools on page 18 8 15 Setup Hardware options installation In this section Hard drive options Hard drive options The SBAOc supports up to six SAS or SATA hard drives Always populate hard drive bays starting with the lowest device number SAS and SATA hard drive guidelines When adding hard drives to the SB40c observe the following general guidelines Install hard drives in in the lowest numbered available hard drive bay e provide the greatest storage space efficiency when drives are grouped together in the same drive array drives must be the same capacity BEY NOTE ACU does not support mixing SAS and SATA drives in the same logical volume SAS or SATA hard drive This procedure describes firsttime installation only Removing the SB40c is not necessary for subsequent drive installation CAUTION To prevent improper cooling and thermal damage do not operate the SBAOc unless all bays are populated with either a component or a blank 1 Remove the hard drive blank Hardware options installation 16 2 Prepare the hard drive 3 Install the hard drive Zi Install the SB40c in the enclosure Installing a storage blade on page 12 Power up the partner s
27. hard drive failure iii 22 Compromised fault tolerance iii 23 Contents 3 Recovering from compromised fault tolerance eee 23 Factors to consider before replacing hard drives sse emen 23 Automatic data recovery rebuild sise 24 Time required for a rebuild essen eene enne nene nennen nennen nnn nnne nne 24 Failure of another drive during rebuild oso od dpi 25 Drive failure in a NetWare environment rear 25 Failed drives or interim recovery mode 25 Handling disk drive diuresi scrap 25 Regulatory compliance RR RR TT 27 European Union regulatory lierna 27 BSMlinolice c EU 27 class Acnolee a NE EMEN EIL E MD ML EDU 28 Leelee 29 Preventing electrostatic discharge aironi ezioninizonioricanionianezioniszoneianezioniacinione 29 Grounding methods to prevent electrostatic discharge e 29 BESIDE zaia NOE E 30 Environmental specifications nenne enne ns 30 Storage blade specifications sessir 30 Jesi nidi 31 Before you Contact HP ccccccccsssscesesseccesesseeeeeceseeeeeeeseeeeeeessseeeecesaeeeseeseeeeeecseseeeeceneeesessaeeesessnseeeesentegeee sas 31 HP eontaet informations lilla 31 Customer Self Repair i 31 o nn aaa fa ta da 29 CC RA AAA A
28. ies that consolidate and integrate management data from HP and third party devices EY IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SCSI hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Management Agents Management Agents provide the information to enable fault performance and configuration management The agents allow easy manageability of the server through HP SIM software and third party SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem information by accessing data reported through the Management Agents For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage Diagnostic tools Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com Remote support and anal
29. innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano
30. ird party hardware or software Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller e Inthe United States see the HP US service locator webpage http www hp com service locator e 10 other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support e 10 the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com e 10 other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts
31. ive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Do not remove the drive Removing a drive may terminate the 1 Hz current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migration Flashing irregularly Amber flashing The drive is active but a predictive failure alert has been regularly 1 Hz received for this drive Replace the drive as soon as possible Flashing irregularly The drive is active and it is operating normally Component identification 7 Online activity Fault UID LED Interpretation LED P green amber blue Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive ue 1 Hz Replace the drive as soon as possible The drive is offline a spare or not configured as part of an array For more information see HP Smart Array P400 Controller on page 17 Component identification 8 Operations In this section oa 9 P
32. lf height device bay rumba 11 Installation rali 11 Additional guidelines for installation with half height partner server 11 Additional guidelines for installation with a full height partner server 11 Installing a storage blade ade 12 Hardware options 16 MP T 16 SAS and SATA hard drive guidelines a 16 E E Np oe 16 HP Smart Array P400 Controller eren 17 A aab M 18 Contiguration toels E CORTA age RO COR 18 Array Configuration Utility ss ennemi ous nee 18 Option ROM Configuration for Arrays cssc ace 18 Management 19 HP Systeme Insight MOHOSIEE x ss qie ui Nate A 19 Management Agen 19 Benesova 19 Array Diagnostie ARS Se enei ii nes 19 Remote support and analysis tools Sn nono lionel 19 Open Services Event Manager 19 Keeping the System CURT SNE ease eda 20 Change control and proactive notification od ns 20 A ii 20 HOS ce AA 21 When the storage blade does not power passare rn V RR UU ERED ii 21 Diagnostic QUES NR EUER 21 Is the storage blade operating properties 21 Recognizing hard drive failure eee 22 Effects of a
33. ls all non faulttolerant RAID 0 logical drives in the same array will also fail RAID 1 0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another RAID 5 configurations can tolerate one drive failure RAID 6 configurations can tolerate simultaneous failure of two drives Troubleshooting 22 Compromised fault tolerance If more hard drives fail than the fault tolerance method allows fault tolerance is compromised and the logical drive fails In this case all requests from the operating system are rejected with unrecoverable errors You are likely to lose data although it can sometimes be recovered One example of a situation in which compromised fault tolerance may occur is when a drive in an array fails while another drive in the array is being rebuilt If the array has no online spare any logical drives in this array that are configured with RAID 5 fault tolerance will fail Compromised fault tolerance can also be caused by non drive problems such as a faulty cable or temporary power loss to a storage system In such cases you do not need to replace the physical drives However you may still have lost data especially if the system was busy ot the time that the problem occurred Recovering from compromised fault tolerance If fault tolerance is compromised inserting replacement drives does not improve the condition of the logical volume Perform the following procedure to re
34. ngen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp nl services servicepartners Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o e Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cum
35. nne eonim A 11 lecca 12 Shipping carton contents When unpacking the HP StorageWorks SB40c storage blade locate the following items e HP StorageWorks SBAOc storage blade e Coupler plate e Documentation kit Installing an HP BladeSystem cClass enclosure Before performing any procedures specific to the SB40c install an HP BladeSystem c Class enclosure The most current documentation for HP BladeSystem components is available at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations e Documentation CD that ships with the enclosure e Business Support Center website http www hp com support e Technical Documentation website http docs hp com Setup 10 D C lt Oo D Half height device bay n b b N 2 1 g pai o n EX O u IL M m f 3 pe EI Il er 0 CE E JEITO e d 4 Y a a ge IL ELI N t Cem EE 5 m T e 5 1 r a a g LI E 10 ll MTL A 7 JN Installation guidelines Obs
36. ower down 9 Important Safety Information Before installing this product read the Important Safety Information document provided Power up Observe the following guidelines before powering up the SB40c e Install hard drives in the SB40c so the partner server blade can identify and configure them at power up e Be sure that the SB40c is installed as shown in the installation guidelines on page 1 1 e Be sure that the partner server blade is powered down To power up the SB40c 1 Install the SB40c Installing a storage blade on page 12 The system health LED flashes amber 2 Power up the partner server blade See the server blade documentation 3 Observe the SB40c system health LED When the SB40c is recognized the system health LED illuminates solid green Power down In systems that use the SB40c as external data storage be sure that the partner server blade is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system and the OS are shut down in an orderly manner IMPORTANT If installing a hot plug device it is not necessary to power down the SB40c To power down the SB40c power down the partner server blade See the server blade documentation Operations 9 Setup In this section lecita tei 10 Installing an HP BladeSystem e Class qu ep a IRSA TIA II LI 10 Haltbeighi device bay numbering Ria 11 l Quelles lese scribe e
37. perly located e Verify that a sufficient number of cooling fans enclosure cooling fans are in the enclosure e Verify that the cooling fans are properly configured for the devices installed in the enclosure Recognizing hard drive failure A steadily illuminated Fault LED on a hard drive indicates that the drive has failed Other indications of failed hard drives ACU represents failed drives with a distinctive icon HP SIM can detect failed drives remotely across a network For more information about HP SIM refer to the documentation on the Management CD ADU lists all failed drives CPQONLIN identifies failed drives in a NetWare environment For additional information about diagnosing hard drive problems see the HP Proliant Servers Troubleshooting Guide CAUTION Sometimes a drive that has previously failed may seem to be operational after the system p y y p y is power cycled or for a hot pluggable drive after the drive has been removed and reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Effects of a hard drive failure When a hard drive fails all logical drives that are in the same array are affected Each logical drive in an array may be using a different fault tolerance method so each logical drive can be affected differently RAID O configurations cannot tolerate drive failure If any physical drive in the array fai
38. prir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de Technical support 35 reparo feito pelo cliente a HP paga todas as despesas de transporte e de devoluc o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair Technical support 36 EX OIEA SH A
39. s Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet e Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden Technical support 33 muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel
40. s conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product CE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE Xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany BSMI notice LE ERA ee PRA AEREI RR gt ORE ISR AA TE Bi ERES ARERR Ee o Regulatory compliance notices 27 Korean class A notice Regulatory compliance notices 28 Electrostatic discharge In this section Preventing electrostatic AO AA 29 Grounding methods to prevent electrostatic discharge i 29 Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electros
41. tatic sensitive parts in their containers until they arrive at staticfree workstations e Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 29 Specifications In this section Environmental a eE Storage blade policia Environmental specifications Specification Value SE range
42. the lower row of the enclosure 9 through 16 e the SB40c is installed an odd numbered bay install the partner server blade in the adjacent even numbered bay to the right e the SB40c is installed an even numbered bay install the partner server blade in the adjacent odd numbered bay to the left e When installing the SB40c with a full height server blade a half height server blade can be installed in the empty bay above the SBAOc This server blade cannot be partnered with the SB40c Installing a storage blade CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank 1 Install the hard drives Hard drive options on page 16 2 Remove the blank A mi FT FT A a WH y Fi NL NE Setup 12 3 Remove the enclosure connector cover 4 Identify the partner server blade to be installed with the SB40c o To install the SB40c with a half height server blade proceed with the next step o To install the SB40c with a full height server blade install the coupler plate Setup 13 Prepare the storage blade for installation 5 o gt TREE TEA LEA 24 EIA A LN 1 o Partnered with a half height server blade Install the storage blade 6 Setup 14 o Partnered with a
43. ttro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi ll componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP hitp www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt e Zwingend Teile f r die da
44. ur permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Technical support 32
45. ysis tools Open Services Event Manager OSEM is a standalone tool that performs real time reactive and proactive service event filtering analysis and notification The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE For more information refer to the HP website http h18000 www1 hp com support svctools Configuration and utilities 19 Keeping the system current Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http h18023 wwwl hp com solutions pcsolutions pen html Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Refer to the Care Pack website http www hp com hps carepack servers cp proliant html Configuration and utilities 20 Troubleshooting In this section When the storage blade does nol power Db 21 a 21 a hard QUE DM OPE naaa 22 Factors to consider before replacing hard drives ss 23 data recovery rebuild ciali 24 iena 25 When the storage blade does not power up If the SB40c does not start 1 Be sure
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