HP R1500 User's Manual
Contents
1. Z IMPORTANT The UPS does not execute a self test until the batteries are 90 percent charged Maintenance 27 If the installation has been successful the UPS enters Operate mode If the installation has not been successful the alarm beeps the On Battery LED illuminates and the General Alarm LED flashes If this occurs repeat the procedures in Replacing the batteries on page 25 and check the battery terminal connections If the condition persists see Troubleshooting on page 29 Z IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices The batteries charge to 90 of their capacity within 4 hours 100 of their capacity within 24 hours Replacing the UPS To remove the UPS TURN ee LY 9 Power down all attached load devices Power down the UPS Powering down the UPS on page 22 Unplug the UPS power cord Disconnect the communications cable Unplug the load devices Remove the UPS front bezel Removing the UPS front bezel on page 24 Remove the UPS battery bracket Remove the UPS battery modules Remove the screws securing the UPS to the rack 10 Remove the UPS from the rack To replace the component reverse the removal procedure Updating the UPS firmware CAUTION Using a USB to serial converter cable will damage the UPS To update the UPS firmware see the HP website http www hp com go rackandpower Cleaning battery spills 1 Put on a2. This compliance is indicated by the following conformity marking placed on the product CE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE Xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Regulatory compliance notices 42 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your ME voste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice THERE RO TU SRI VCCIF 7 BAW CWE LEB KROMAKE BRA FSV CORB FRLBRESERRAAERAMBRA VCC OLE CESS 2 F ABHRARHRECT ORB ERTEM AZE AME LTWETA CORBBIVART VEY a V RIT T EA Nat VME SROTCLBHVET DEA ICE gt TE LW RYORWELTF SV VC
3. UPS output specifications R1500 G2 NA JPN TWN 4 x NEMA 5 15 R1500 G2 INTL 4 x IEC 320 C13 Specifications 32 Power protection specifications UPS model Nominal power rating Nominal voltage setting W R1500 G2 NA 1440 1000 110 120 R1500G2 pN7WN 200 900 foo o pepo p R1500 G2 INTL 220 230 240 Voltage specifications Configuration setting VAC Available nominal output voltage VAC 240 240 Output tolerance specifications Utility power nominal 10 to 6 of nominal output voltage rating within range the guidelines of the Computer Business Equipment Manufacturers Association Battery power 20 of nominal output voltage rating Output feature specifications Feature Specification S O 95 nominal input voltage Sine wave 5 THD with typical PFC load Battery specifications Type 6 V 9 AH sealed maintenance free valve regulated rechargeable lead acid battery The battery modules have a battery string voltage of 36 V Charging Advanced charging for faster recovery Complete charge takes no more than 24 hours After approximately 4 hours the batteries reach 90 charge at default nominal utility voltage and no load Specifications 33 Battery runtime Estimated battery runtime at 100 battery charge ao fe mme Environmental specifications Feature Speciication o O O C to 35 C 32 F to 95 F 15 C to 55 C 5 F to 131 F 5 to 95 noncondensing Up to
4. 3 000 m 9 843 ft above sea level Up to 15 000 m 49 212 ft above sea level Serial communications port pin assignment 1 Low batt Low battery relay contact 20 mA 30 Vdc contact rating Transmit to external device Receive from external device Signal common tied to chassis DSR o o To external device tied to Pin 4 PnP from external device tied to Pin 6 In xD xD DTR ND DSR Specifications 34 Noconnecdion sid No connection ssisY i a AC fail relay contact 20 mA 30 Vdc contact a O J Specifications 35 Spares In this section E GR de EE TETE PA E A ET TE E I E EEA A 36 ES Set BEC cantina a ea Meares A A 36 D E cess EA TE A tee 36 Ordering spares To order a spare visit the HP website http h61003 www hp com To replace parts under warranty contact an HP authorized service representative UPS spare parts list tem Spare part number UPS unit NA 418400 001 UPS unit JPN TWN 419011 291 UPS unit INTL 419012 B31 Hardware options For information on the supported hardware options see the HP website http www hp com go rackandpower Spares 36 Technical support In this section RE arenie aeaiee 37 Pea IEF MIRREN tors eee verona rarta terete ee erne rE NETA Uee wets tort A Een nei eari Per oe deteriorates 37 Before you contact HP Be sure to have the following information available before you call HP e Technical support registration number if
5. UPS 9 models low voltage UPS 8 modifications FCC notice 42 mounting rails 11 N nominal voltage configuring 17 O On Battery LED location 7 On Battery LED troubleshooting 29 On button location 7 Operate mode 21 operations UPS 21 option card replacing 24 ordering spares 36 output feature specifications 33 output specifications 32 output tolerance specifications 33 Overload LED location 7 Overload LED troubleshooting 29 overview HP Power Manager 23 overview power management software 23 P phone numbers 37 physical specifications 32 power cord 44 Power LED location 7 Power LED troubleshooting 29 power management 23 Power On Standby button 7 power protection specifications 33 powering down 22 powering up 20 preparation procedures 10 problem diagnosis 29 R rails installing 11 rear panel components 8 9 regulatory compliance identification numbers 40 regulatory compliance notices 40 42 43 replacing the batteries 25 26 replacing the option card 24 required information 37 required tools 11 runtime specifications 34 S safety considerations 10 25 selecting a site 11 serial port 17 series number 40 shipping the UPS 11 site requirements 11 Site Wiring Fault LED location 8 Site Wiring Fault LED troubleshooting 31 software 23 spare part numbers 36 spares 36 specifications 32 Standby button location 7 Standby mode 21 static electricity 45 storing batteries 26
6. UPS R1500 G2 INTL rear panel ep 4 Load segment 1 two IEC 320 C13 output receptacles for surge and battery backup protection 5 Load segment 2 two IEC 320 C13 output receptacles for surge and battery backup protection 6 Voltage configuration DIP switches Serial communications port B USB communications port 9 Input power connector IEC 320 C14 power inlet Component identification 9 Installation In this section Procavia ninnaa naa E EENET A EOE 10 Peparingis ingal he EI PT TR aei TU 10 ae he moming raie dec Ses sic i ins acca caaacdces tend shan tamtacantesstenan tarainse osdlelae Gein er le eotene 11 Jose Uae Re RS ne ne cy etter ete ny ere mmten treet stem cer MS Ar errr rer 14 eine the Dahe umo anda ios 15 dies ae ibe UPS ennemie 16 Seleciing Ihe UPS vollage Gert ri iss cncssasces veivacesenaaens demsndansecpmnant oaendarinadeideevens ersmureseradmcenanseiersie 17 CGonneding FOOD RE rene wisapeteliccnainiadtawecteends 17 Connecting the Network Transient Prado instantann 18 Connecing the UPS toutilily OEE occ tannins 19 Comedia deveos iaiho esmtesamneaammaeotonneesist 19 Fo uribe UN ena A RE ENERE 20 Charging ihe UPS polene seca sacar rss D a aie 20 Precautions Save these instructions This document contains important safety instructions that should be followed during installation operation and maintenance of the UPS and batteries Z WARNING A risk of personal injury from electric shock and
7. and in Standby mode on page 21 e The UPS is powered down and no utility power is available To place the UPS in Operate mode press and hold the Power On Standby button UPS front panel controls on page 7 until the UPS acknowledges compliance with a short beep The Power On Load 1 and Load 2 LEDs UPS front panel LED indicators on page 7 illuminate indicating that power is available at the UPS output receptacles UPS operations 21 Battery mode In Battery mode the UPS supplies power without being connected to utility power To power up the UPS without using utility power press and hold the Power On Standby button UPS front panel controls on page 7 for two seconds Initiating a self test To initiate a self test press and hold the Test Alarm Reset button UPS front panel controls on page 7 for three seconds Because a portion of the self test requires battery power the self test cannot be initiated if the batteries are less than 90 percent charged If the UPS detects a problem the appropriate LED UPS front panel LED indicators on page 7 illuminates and an audible alarm may sound For information on what to do if the self test detects a problem see Troubleshooting on page 29 Silencing an audible alarm To silence an alarm press the Test Alarm Reset button UPS front panel controls on page 7 IMPORTANT e Although the audible alarm silences the condition that caused the alarm to sound may s
8. applicable e Product serial number e Product model name and number e Applicable error messages e Add on boards or hardware e Third party hardware or software e Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller e In the United States refer to the HP US service locator webpage http www hp com service locator e In other locations refer to the HP website http www hp com For HP technical support e In North America e Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored e f you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com e Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP website http www hp com Technical support 37 Warranty information In this section Mo Rue die E RE anata T AATE 38 200 000 Computer Load Protection Gu ret 38 Peefalore Banery A ten 38 Limited warranty To back up the wide range of features offered with the UPS a 3 year limited warranty is provided 250 000 Computer Load Protection Guarantee In addition to the limited warranty a 250 000 Computer Load Protection Guarantee pro
9. audible alarm N A input voltage Boost mode low Off Off Off No audible alarm N A input voltage Over temperature Off Flashing On Continuous No condition Battery test failure lof On Oo Flashing On Continuous _ Yes Power up failure Flashing Flashing Flashing Flashing On 3 beeps 10 No from a DC start Low seconds battery no utility power Low battery no utility Off Flashing Off Off On 2 second No power beep Online UPS power Off Off On 1 second No capacity exceeded beep On battery Input Of Of On 2 second Yes voltage is out of beep range Troubleshooting 29 Condition On Battery Overload General Audible alarm Can alarm Alarm LED be silenced d Silencing ii an audible alarm on page 22 On battery No Of Off On 4 second Yes utility power beep On battery Battery Flashing Off Flashing On Continuous Yes voltage condition Of On 1 second No beep Flashing On Continuous No Flashing On Continuous No On battery Output Off Flashing voltage is out of range On battery Output Flashing Flashing wave is abnormal For the location of individual LEDs see UPS front panel LED indicators on page 7 On battery Off Overload condition UPS does not start Action 1 Be sure that the power cord is plugged in to a utility power receptacle 2 Check the power source at the utility power receptacle 3 Allow the UPS batteries to
10. batteries begin to charge Power to the output receptacles designated for surge and battery backup is not available until the unit is powered up For more information about receptacle control see Power management software on page 23 Connecting devices to the UPS CAUTION Do not plug laser printers into the UPS output receptacles The instantaneous current drawn by this type of printer can overload the UPS Before connecting devices verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity If the equipment rating is listed in amps multiply the number of amps by the selected output voltage to determine the VA Atter verifying that the UPS will not overload e Connect the device power cords to the output receptacles on the rear panel of the UPS NA JPN TWN model Or e Connect devices to the output receptacles on the rear panel of the UPS using the jumper cords included with the UPS INTL model Installation 19 Powering up the UPS Press and hold the Power On Standby button 1 until the UPS beeps The Power On Load 1 and Load 2 LEDs illuminate indicating that power is available at the UPS output receptacles Charging the UPS batteries With the UPS in Standby mode on page 21 allow the batteries to charge before putting the UPS into service Z IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices T
11. charge for 24 hours UPS operates on battery only Action 1 Save your work 2 Power down the load devices connected to the UPS output receptacles 3 Remove one or more load devices to reduce the power requirements 4 Be sure the UPS configuration matches the utility voltage Refer to Selecting the UPS voltage configuration on page 7 UPS frequently switches between utility and battery power Action 1 Check the input voltage and reconfigure the UPS Selecting the UPS voltage configuration on page 17 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS UPS does not provide the expected backup time Action Troubleshooting 30 1 If the Overload LED is illuminated remove one or more load devices to reduce the power requirements Power down the UPS Powering down the UPS on page 22 Verify the batteries are connected Allow the UPS batteries to charge for 24 hours Initiate a self test Initiating a self test on page 22 gt meo p During extended power outages save your work power down the load devices and then power down the UPS Powering down the UPS on page 22 to conserve battery power UPS cannot communicate with the host computer Action e Verify only one communications port is connected to the host computer Connecting the host computer on page 17 e fan option card is installed verify the host computer is only connected to the option
12. hazardous energy levels exists The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with AC power products Z WARNING To prevent personal injury from earth conductor leakage current e Do not operate the UPS while disconnected from the utility power source e Disconnect load devices before disconnecting the UPS from the utility power source Z WARNING To prevent personal injury prepare the area and observe all materials handling procedures when transporting the UPS When fully assembled the UPS weighs 23 kg 50 5 Ib Preparing to install the hardware Before installing the hardware 1 Be sure the necessary tools and materials Tools required on page 1 1 are available 2 Select an installation site Selecting a site on page 11 3 Prepare the equipment Readying the equipment on page 1 1 for installation in the rack Installation 10 Tools required The following tools are required Phillips screwdrivers Selecting a site Z WARNING To prevent fire or electric shock install the unit in a temperature and humidity controlled indoor environment free of conductive contaminants When selecting a site consider the following factors Elevated operating ambient temperature If the equipment is installed in a closed or multi unit rack assembly the operating ambient temp
13. label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Regulatory compliance notices 40 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Howe
14. the host computer Installation 17 Z IMPORTANT Power management software requires the communications port to be appropriately cabled to the host computer SOOO POP am PS Le dC JL SP PA dC AL 2 Lee For information about serial port pin assignment see Serial communications port pin assignment on page 34 Connecting the USB communications port Connecting the Network Transient Protectors CAUTION To avoid damaging the equipment use the Network Transient Protector with a standard telephone line only not with a digital PBX To protect equipment against surges over a network data line 1 Connect the network wall jack to the UPS Network Transient Protector IN jack Installation 18 2 Connect the equipment to the UPS Network Transient Protector OUT jack Connecting the UPS to utility power Z WARNING To prevent injury from electric shock or damage to the equipment e Plug the input line cord into a grounded earthed electrical outlet that is installed near the equipment and is easily accessible e Do not disable the grounding plug on the input line cord The grounding plug is an important safety feature e Do not use extension cords 1 Connect the input power cord to the IEC 320 C14 input power connector on the UPS rear panel INTL model only 2 Connect the UPS power cord to a grounded utility power outlet When the UPS is plugged in the
15. to its installation location Unpack the equipment near the rack where the unit will be assembled CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Installing the mounting rails WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling feet are extended to the floor The full weight of the rack rests on the leveling feet The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Installation 11 1 Attach the side mounting brackets to the unit 2 Loosen the wing nuts and extend the mounting rails to the desired length Installation 12 3 Use the cage nut tool to install cage nuts or clip nuts into the rear of the rack Installation 13 5 Use the cage nut tool to install cage nuts or clip nuts into the front of the rack 6 o ee e ese amp amp A e W 7 Tighten the wing nuts Installing the UPS Before installing the unit review and adhere
16. 33 To identify this product refer to the part series or model number found on the product Regulatory compliance notices 41 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives e Low Voltage Directive 73 23 EEC e EMC Directive 89 336 EEC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family
17. CI 2 BAT RNB RORICTHERE SV CORB FALERESERRE ERM ES VCCI HIT ES 2 7AA REMN ETS ORBLE RARER CERTA LEUR HEZRITI EME UD ET LOBANHER AS D ANR ENT Dk ER NITEL ET BSMI notice Sos ia ce PARRY a zeae CELERY EEE AIR AER ERKA TE maman T FHES ABER ER E EJER Regulatory compliance notices 43 Korean notice Class A equipment Bro At SES APS SE EE HEHEH Class B equipment Ba 717 88 8388417171 ol AIZIE 73822 UAHA HSE E 77l FAXIQOAME FE 2EAN ASS F ASUCH Battery replacement notice Z WARNING Power products contain sealed lead acid battery modules A risk of fire and burns exists if the battery is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water The battery might explode gt gt Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the 4 public collection system or return them to HP an authorized HP Partner or their X agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Power cord statement for Japan Rcd ARS A7 ER amp HU TE O FRS Ave En CL MORE THEA HRE EA Regulatory
18. HP UPS R1500 Generation 2 User Guide hp First Edition April 2006 LCA Part Number 419178 001 invent Copyright 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2006 Part Number 419178 001 Audience assumptions This guide is for the person who operates configures maintains and troubleshoots UPSs HP assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Contents Re Aie LE 2 ina MINING er AAA IEA AA AAAA E TE Tat 6 UPS front panel 5255 ssccctaceanddGecdssancncannddaed sd statecdasesorssadedtalsadigusichsesnstea celgastechasaded eagess endsaieleietsvideSeareeee 6 UPS front panel controls sise 7 UPS front panel LED indicators usines 7 UPS R1500 G2 NA JPN TWN rear panel iii 8 WPS R1500 G2 INTL rear panel cire i 3555 in cd Rede adeeb E dates ee een ones eue 9 Re eee 10 Precautions ae a e a E E sees seeepnsseasnsaterashvacas O E EEE 10 Preparing to install the hardware issesssceacisdierassaiasscassioserensniackdvesssanahescruanceesshan
19. WS neraso o e A ENE E AE 44 Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating
20. act HP isseire neriesi irienn e kern SEs EE Er i Een e Enri EEREN T ERa EE SaR PEA aan RS 37 FIP contact ARR eme dire em ei ere 37 Warani Moma ariahsta sin chewitesi sh casa hci e chee ab ie esac Nour 38 Limited warranty acre a E E E E S A E A OES 38 250 000 Computer Load Protection Guarantee ss 38 Pre Failure Battery Warranty sisi 38 Regulalory armies cashes aca sice hte sra chek stack a ikier area Eai eaaa 40 Regulatory compliance identification numbers 40 F d ral Communications Commission Notice cssacisessssascessacdegeivehesatecondcededetacesnsannsdeediedannsesasnsieevipeacasnsass 40 FCC rating ARE rate dinde nn is 40 Class A GQUIPMENE ss drees aea a an E e en dees Taen ae e P aE EA avociacssbsadebetate 41 Class B equipment sise 41 Declaration of conformity for products marked with the FCC logo United States only Al DOT at ee tn en Rate chu ne et 42 a EEE E Ron 42 Canadian notice Avis Canadien sisi 42 European Union regulatory nie tannins 42 Disposal of waste equipment by users in private households in the European Union 43 Japanese notice i525 eeann eaa eigen eta vs sash el EN den ete riens aa ea pete ee 43 BOM NOICE srr enra iea OE x ceateedagy EE E odes ay ssphvseede ss cannons E O E 43 LACS HET LA CSS EE E EEA EREE 44 Battery replacement notice sise 44 Power cord statement for pan nain nn lande 44 BR fe Co ac gic belch cbse baw oii inva eee 45 Preventing el
21. ahenbisdsboamiaekessrsdeweaiiiebiaans 10 T ols FEQUIFG PT 11 Selecting arseno E A E E EE e N 11 Readying the equipment si noi noisette lente in 11 Installing the Mounier nn Mon nee 11 Installing the UPS PERS RE PR RER AR EE ER EEA 14 Gonnecting the bateries s dd Rd AO CR nt 15 Attaching the UPS front 27 A ene ri Or Eee ee Re tte Sree ta tele Seren atte rane rere tere reenter errr ee ere 16 Selecting the UPS voltage conhgurfon ess en tentent 17 Connecting the host computer ss1c assseesore dasa nied need raniacatunts manie en mme 17 Connecting the serial communications port 5 35 ssecdersdecsasdessdecanusseedasetenydehecssaedadedaneataessanedbenbanecesans 17 Connecting the USB communications port ecssasocceaesecevncsnassadausetecnteredaapains Setmeswagdnonaina Sewesteagandenianandneds 18 Connecting the Network Transient Protectons i ccssnceisedisssccessnedessedtesaccesonedasduesctbanesauddcbsseuenacnsbadedniatenesens 18 Connecting th UPS toWtility POWer a ennemie 19 Connecting devices to the UPS isis cccssacnsecsnasiesecsaseiacetubudsavtcnseancnasbeonontanerensadubsineisagtiasadaaees Canes saniadbaniassaeets 19 Powering up th TRE nitrate nuls 20 Charging the UPS OHGHES scsscxasivsesiazenacenscsesipasrseandsavicesvbssnpsyasSbeeitsbassetssrinbesebonshedianindeieaninad tansinaraneanandxes 20 E A e sec r r r E E E E E Gee E E E nn E in 21 Modes of operation issues einer einer cesser 21 Standby mode cccccccccscscceccseeeeccssseeeec
22. be sure that the unit is powered down and disconnected from the utility power source Ef NOTE A small amount of arcing may occur when connecting the batteries This is normal and does not damage the unit or present any safety concern Connect the battery lead to the battery terminal Installation 16 Selecting the UPS voltage configuration Using a small tool position the DIP switches according to the desired voltage configuration R1500 G2 JPN TWN 100 V 90 106 V R1500 G2 INTL 198 233 V p p N A p N A Connecting the host computer CAUTION Only one communications port can be connected to the host computer Connecting more than one will result in unexpected UPS behavior If an option card is installed the serial and USB communications ports are automatically disabled Connect the UPS to a host computer using either the USB cable or the DB9 serial cable included with the UPS Install HP Power Manager software 4 0 or later on the host computer See the HP website http www hp com go rackandpower to download the latest version of HP Power Manager EY NOTE To install and configure the software see the software user guide The software user guide is available for download from the HP website http www hp com go rackandpower Connecting the serial communications port CAUTION Use only the computer interface cable supplied with the UPS to connect the communications port to
23. card Installing an option card automatically disables the built in serial and USB communications ports UPS emits a slight clicking noise Action The UPS is automatically correcting high or low AC voltage on the utility line No action is required Site Wiring Fault LED is red Action Contact a qualified electrician to be sure that e The utility power receptacle is grounded e There is a ground wire in the UPS power cord e The line and neutral wires are not reversed in the wall outlet Troubleshooting 31 Specifications In this section UPS Pile as needed 32 MT De LE un CO PR N EA ER NT A I E EE E A E A N 32 D ENA peenaa ea a N E a aires 32 Paler spec me ed crana a A ee ecm meer rster rete Teer rer 33 E AL PP EE E S A ere 34 Ro MP Re nenene aeaaea 34 Serial communications port pin CES screrrememnemunenisnisinnereinernnenentnanndtist fist 34 UPS physical specifications ht th 57 8 cm 22 8 in VE ET Heig Dep UPS input specifications A NOTE An asterisk indicates the default setting UPS model Utility voltage Available settings utility Branch circuit frequency auto voltage Selecting the rating A sensing UPS voltage configuration on page 17 VAC R1500 G2 NA 50 60 Hz 110 120 15 or 20 Power cord with NEMA 5 15 plug R1500 G2 50 60 Hz 100 110 15 or 20 Power cord with NEMA JPN TWN 5 15 plug BSMI approved for TWN R1500 G2 50 60 Hz 220 230 240 16 IEC 320 C14 power INTL inlet
24. cid resistant boots a chemical face shield chemical splash goggles and acid resistant gloves Z WARNING Battery acid can severely damage your eyes and skin 2 3 4 6 Remove combustible materials and all sources of ignition Stop the flow of material and contain or absorb small spills with dry sand earth or vermiculite Neutralize spilled battery acid with the special solutions contained in a spill kit or with a solution of 1 lb baking soda to 1 gallon of water Be sure the mixture is neutral then collect the residue and place the residue in a drum or other suitable container Properly dispose of hazardous waste Z WARNING Do not allow discharge of unneutralized acid to reach the sewer Maintenance 28 Troubleshooting In this section Etendre asian aid s 29 PS E e E e EA NA N E AA NENTA A E EE A EA E EA 30 UPS aperats on baler On nn EN dates arts ES 30 UPS frequently switches between utility and battery power 30 UPS dees not provide the expected back p Hitt seserinis snvanincanscace coueaceount cower i eaii 30 UPS sons comimonicale with the bost NON sessions 31 UP emia sigi CR onmennimmmemammmamememmr mma tenons 31 EP A cite nette 31 LED and audible alarm troubleshooting Condition Overload General Audible alarm Can alarm Alarm LED be silenced d Silencing red an audible alarm on page 22 UPS operating from Off Off Off No audible alarm N A utility Buck mode high Off Off Off No
25. compliance notices 44 Electrostatic discharge In this section Pevening eG emotion eat 45 Grounding methods to prevent electrostatic discharge ss 45 Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heel straps toe straps or boot straps at standing wo
26. e battery warranty coverage is 3 years for parts The warranty for the first year of ownership includes parts and labor If battery spares are not available for a particular UPS model the entire UPS including its battery is replaced A Pre Failure Battery warning is given 30 days before a battery failure The warning is indicated in one or both of the following ways e An LED showing the battery is low Warranty information 38 Notification from power management software Warranty information 39 Regulatory compliance notices In this section Regulatory compliance Identification MUMBO tiscicrsersrsceaendvenicnersauninantdionsineideateriadinineianlnacthidiantWanieees 40 Federal Communications Commision ONCE ascendante 40 Declaration of conformity for products marked with the FCC logo United States only 41 nef ee LE RO PS RU TP E RE IT E E RU SR E E 42 QE eer TE T teen ee ee AE EE en tomer ene rte ten ner teem aT er ee ren ere emetic ER AA er 42 Canadian DARS ANS Conad Sn eiaeia a aeaa a iar 42 Evan Union regulatory notes sstiseectiencscrireiacdormosrerenesesciserebiavcemcesiwieana Bian a iaae akei en 42 Disposal of waste equipment by users in private households in the European Union 43 NES RS Le de Tremere eee rete ELU tt nd ee Senet crm PARU ere et cre 43 IS nn dede Nine OO Te Ru Me ec 43 Korean PONCE nadia 44 Beery replacement ROBE nsmeneneiehenscemendiantioneennensmemhpusminienelinrmisnes 44 Power cord solement for O
27. ectrostatic discharge corps us de 45 Contents 4 Contents 5 Component identification In this section UPS front panel UPS front panel controls UPS front panel LED indicators UPS R1500 G2 NA JPN TWN rear panel UPS R1500 G2 INTL rear panel UPS front panel Item Description o O Control buttons and LED display Component identification 6 UPS front panel controls ze A epeo o o Power On Standby button Powers up the UPS Powering up the UPS on page 20 Powers down the UPS Powering down the UPS on page 22 Places the UPS in Standby mode on page 21 Test Alarm Reset button Initiates a self test Initiating a self test on page 22 Silences UPS alarms Silencing an audible alarm on page 22 UPS front panel LED indicators Component identification 7 tem o oO LED description Load Segment 2 200 Load Segment 1 CE For more information see LED and audible alarm troubleshooting on page 29 UPS R1500 G2 NA JPN TWN rear panel em Deepen SSS Load segment 1 two NEMA 5 15 output receptacles for surge and battery backup protection Load segment 2 two NEMA 5 15 output receptacles for surge and battery backup protection aa Voltage configuration DIP switches Serial communications port 8 USB communications port Input power cord with NEMA 5 15 plug BSMI approved for TWN Component identification 8
28. erature of the rack environment might be greater than room ambient temperature Install the equipment in an environment compatible with the operating temperature Environmental specifications on page 34 Reduced air flow In the rack the rate of air flow required for safe operation of the equipment must not be compromised Circuit overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit such as the use of power strips Electrical requirements All models require a dedicated unshared branch circuit suitably rated for the specific UPS as stated in Input specifications UPS input specifications on page 32 Readying the equipment T Check the battery recharge date specified on the label that is affixed to the shipping carton Z IMPORTANT Do not use the battery if the recharge date has passed If the date on the battery recharge date label has passed without the battery being recharged contact an HP authorized service representative for directions 2 3 Transport the packaged unit
29. esseeecessneeeeecseseeeecssaeeecesaeeesecaseesecseeeeseseeeeeesenseeeeseeegeesenas 21 Operate mode ececccccccesecceeseneeeeeeeeeeeeeeceeeeeseeseeeeeeeeseeeeceseeeeseeseseeeecsaseeesessaeeeseeaseeeecseeteceneneeeees 21 BaHery AA e TTE en MR ne EEE EEEE 22 Te Date EE 2 EC RS TR a een Ua i eee 22 Silencing pie ame lle o l ae gt 1 tame Neeee ener ne Mea near sey oo meet ent eect rato nie ener ty yer ween tree er een eens yaar 22 Poweninig dont tele one 22 Paner mando mani PS Temntee Tenty eer renteren Teel tererer verse eet rere err tren rt yer ere eer err eer ert rere 23 Power management software y axis scaicceniaacieiys uedes nt scanner EESE ances 23 MANN amateur 24 Removing the UPS front bezel seusiunennitusnsitottnatt nenoineunttienaethtiensers 24 Replacing the UPS option card ssssssissssssseisseessttrsetistttstttttt trst trat tESS EEAS SEESE EESE NESS EEES SEES EEES SESAN EE ESEE ESEESE Enna 24 Replacing the baterie Sroa e E EE E A 25 Important battery safety information use 25 Battery care and storage Guid e teint 26 UPS battery replacement procedure use 26 Testing the new battery module sueur 27 Replacingithe UPS ORNE RE eee RE RER Re O aa 28 Updating the UPS rwandais nn eine 28 Cleaning battery spills resio ge reei E E EE E EN TR EEE EE E mir ty 28 EE EEE A E E E T A E E E EAI R TET N TEI AE A E A A 29 Contents 3 LED and audible alarm troubleshooting ss 29 Wo O O RS a EEE A A ETE 30 UPS operates on ba
30. he batteries charge to 90 of their capacity within 4 hours 100 of their capacity within 24 hours Installation 20 UPS operations In this section Mods MO sonnette re menteur te demon near DE On CII etre OS cua teal ttt nn nt nn lose gonm ike PR en nee Urey es mt ee steer Bee meter reer erred eye ere Sr ten RNA nie ie Modes of operation The UPS has three modes of operation e Standby mode on page 21 e Operate mode on page 21 e Battery mode on page 22 Standby mode In Standby mode e No power is available at the UPS output receptacles e The UPS charges the batteries as necessary The UPS can be placed in Standby mode when the UPS is in Operate mode the Power On LED UPS front panel LED indicators on page 7 is illuminated To place the UPS in Standby mode press and hold the Power On Standby button UPS front panel controls on page 7 until the audible alarm sounds The Power On LED turns off and power to the load ceases Z IMPORTANT While in Standby mode the UPS maintains the charge on the batteries but no power is available at the output receptacles The UPS remains in Standby mode until an alternate mode is selected or until utility power is removed Operate mode In Operate mode e Power is available at the UPS receptacles e The UPS charges the batteries as necessary The UPS can be placed in Operate mode if either of the following conditions applies e The UPS is powered up
31. matching the UPS configuration with the utility voltage See Selecting the UPS voltage configuration on page 7 Keep the area around the UPS clean and dust free If the environment is very dusty clean the outside of the UPS regularly with a vacuum cleaner Maintain the ambient temperature at 25 C 77 F If storing a UPS for an extended period recharge the batteries Charging the UPS batteries on page 20 every 6 months and then update the battery recharge date label UPS battery replacement procedure This component is hot swappable and can be replaced without powering down the UPS optional To replace the component with the UPS powered down refer to Powering down the UPS on page 22 Remove the UPS front bezel Removing the UPS front bezel on page 24 Disconnect the battery leads Maintenance 26 4 Remove the battery bracket 5 Remove the UPS battery modules Z IMPORTANT Do not pull the battery leads when removing or installing the batteries To replace the component reverse the removal procedure Z IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices The batteries charge to 90 of their capacity within 4 hours 100 of their capacity within 24 hours Testing the new battery module After installing the new battery module press the Test Alarm Reset button For information on initiating a self test see Initiating a self test on page 22
32. might require power management software to be restarted or reconfigured Replacing the batteries To replace the batteries 1 Read and adhere to the requirements in Important battery safety information on page 25 and Battery care and storage guidelines on page 26 2 Follow the instructions in UPS battery replacement procedure on page 26 Important battery safety information WARNING The unit contains sealed lead acid battery modules To prevent fire or chemical burns Do not attempt to recharge batteries after removal from the unit Do not disassemble crush or puncture the batteries Do not short the external contacts of the batteries Do not immerse the batteries in water Do not expose to temperatures higher than 60 C 140 F WARNING To prevent personal injury from hazardous energy e Remove watches rings or other metal objects e Use tools with insulated handles e Do not place tools or metal parts on top of batteries Ef NOTE To increase the useful life of the batteries replace all battery modules at the same time Maintenance 25 Battery care and storage guidelines CAUTION Because of the short shelf life of the batteries avoid storing a battery spare as a backup Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented To maintain the batteries Minimize the amount of time the UPS uses battery power by
33. own and reboots any UPS and attached load devices based on a user specified schedule Customizes alert generation with modifiable dialog boxes command execution and email and broadcast messages Monitors the status of the UPS and reports alarms Displays a power log for analysis Manages independent UPS load segments to provide separate power control of attached load devices Delays reboot by load segment after a power outage to sequence the startup of system components Power management 23 Maintenance In this section not konk en darts 24 nn he IS COT SE EE EA N O A O N A E EATA 24 Ferme Ste A DIENE aia a E E e ENA 25 eC Vie ihe UP APR OR RU mren me ereterr seer ener rer 28 Updating Ge ONE ivo os remonte oo 28 Cleaning battery spills Removing the UPS front bezel Replacing the UPS option card This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 22 Maintenance 24 2 Remove the two screws securing the option card and slide the card out To replace the component reverse the removal procedure CAUTION Only one communications port can be connected to the host computer Connecting more than one will result in unexpected UPS behavior If an option card is installed the serial and USB communications ports are automatically disabled EY NOTE Replacing the option card
34. rkstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 45 Acronyms and abbreviations IEC International Electrotechnical Commission LED lightemitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association PEG power factor corrected PnP plug and play UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 46 Index A alarm cannot be silenced 29 alarm conditions 29 alarms silencing 22 alarms troubleshooting 29 authorized reseller 37 backup time insufficient 30 batteries care and storage 26 batteries cleaning spills 28 batteries connecting 15 batteries replacing 25 26 batteries runtime 34 batteries specifications 33 battery bracket 26 battery cables connecting 15 Battery mode 22 battery replacement notice 44 battery warranty 38 bezel removing 26 BSMI notice 43 buttons 6 7 C cables 42 cables battery 15 cabling USB 18 Canadian notice 42 class A equipment 41 class B equipmen
35. support 37 supported hardware 36 supported software 23 system configuration settings 17 T technical support 37 telephone numbers 37 temperature ranges environmental 34 Index 48 Test Alarm Reset button location 7 testing LEDs 22 tools 11 troubleshooting 29 U Uninterruptible Power System high voltage models 9 Uninterruptible Power System low voltage models 8 updating the firmware 28 UPS does not start 30 UPS firmware updating 28 UPS operations 21 UPS installing 10 14 USB connectors 18 V voltage specifications 33 voltage configuring 17 W warranties 38 weight UPS 32 Index 49
36. t 41 communications port connecting 17 component identification 6 7 8 9 components rear 8 9 configuring components 17 connecting batteries 15 contacting HP 37 D Declaration of Conformity 41 diagnostics 22 dimensions UPS 32 DIP switches location 8 9 DIP switches setting 17 disposal battery 44 electrical requirements 11 electrostatic discharge 45 environmental specifications 34 F FCC rating label 40 Federal Communications Commission FCC notice 40 41 42 firmware updating 28 frequent switching between battery and utility power 30 front panel buttons 7 front panel components 6 front panel LEDs 7 G General Alarm LED location 7 General Alarm LED troubleshooting 29 grounding methods 45 H hardware options 36 hardware preparing to install 10 HP Power Manager 23 HP Technical Support 37 input circuit breaker location 9 input specifications 32 installation instructions 10 14 installing the batteries 26 installing the rails 11 installing the UPS 14 insufficient backup time 30 International model 9 Index 47 J Japanese notice 43 K Korean notices 44 L LEDs testing 22 LEDs troubleshooting 29 LEDs unit identification 7 limited warranty 38 load protection guarantee 38 Load Segment 1 LED 7 Load Segment 2 LED 7 load segments controlling 23 load segments location 8 9 load segments specifications 32 low voltage UPS 8 M maintenance 24 models high voltage
37. till exist e Ifa utility power failure caused the alarm the Utility LED or the General Alarm LED illuminates red the alarm silences after power is restored For information about audible alarm conditions see LED and audible alarm troubleshooting on page 29 Powering down the UPS Shut down all connected load devices Press the Power On Standby button Power to the output receptacles ceases Disconnect the UPS from utility power Fer Wait at least 60 seconds for the UPS internal circuitry to discharge UPS operations 22 Power management In this section MA nl sie mai nee Naa 23 Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs The easy to use browser interface enables novice users to configure and manage power protection settings To download the latest version of HP Power Manager software see the HP website http www hp com go rackandpower EY NOTE To install and configure the software see the software user guide The software user guide is available for download from the HP website http www hp com go rackandpower HP Power Manager Does not require complex management systems which simplifies deployment configuration and management of UPS protected environments Manages a graceful shutdown of attached devices during utility power failures Prioritizes the timing of attached load device shutdowns Shuts d
38. to all warnings provided in Precautions on page 10 Z WARNING Uneven mechanical loading in the rack may cause a hazardous condition CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 11 Installation 14 2 Attach the chassis to the rack using the supplied screws 3 optional Insert the rear stabilization brackets into the mounting rails and then attach the brackets to the UPS ARR EE EE EU EE EE Se eit as da an nat O CO CO MBO COJOMO NO MEO MEO NO NO NEO MEO CO Connecting the batteries WARNING The unit contains sealed lead acid battery modules To prevent fire or chemical burns Do not attempt to recharge batteries after removal from the unit Do not disassemble crush or puncture the batteries Do not short the external contacts of the batteries Do not immerse the batteries in water Do not expose to temperatures higher than 40 C 104 F Z WARNING To prevent personal injury from hazardous energy Installation 15 e Remove watches rings or other metal objects e Use tools with insulated handles e Do not place tools or metal parts on top of batteries Z IMPORTANT Before performing the following tasks
39. ttery only suisses 30 UPS frequently switches between utility and battery power 30 UPS does not provide the expected backup time ii 30 UPS cannot communicate with the host computer 31 UPS emits a slight clicking noises nsa a nn Nero AETR E 31 Site Wining Faul MEDS red seseo nE a ce S ices 31 PORE aine AEREE oe UPS physical specifications sise 32 UPS input specifications usines 32 UPS output specifications eee 32 Power protection specifications suisse 33 Volfage Specifications na seamen aks aerials enue anne 33 Output tolerance specifications sis 33 Output feature specifications sus 33 BOHETYESDECINICANIONS 5 220 esse dense are aiD sed i r Eia rana restes EERE ERA ES a EEEE EE AE E 33 BOttery nime poean AE RAE EE T REER ATATA AA A EEA AES 34 Environmental specifications suisses 34 Serial communications port pin ASSIGNMENT cs seecsvoneagdesssceeasaoncdanstansctersavncedoeddaauenssansdedvaddanscnsabedesaaadeguacns 34 NGS r T APTA ANA E IA I tenia I aint A T ial enaaauaaiaiens 36 Slo LE Dh Snes E T E E A E leh gouseysdasdeadidueteuseetatas 36 UPS spare parsi list ic5 c 0s5 c0 decesvecedsesoea ne cagbidosss canasnceddagesndiegndvaredagases dense E EEEE EESE denses 36 Hardware OptiOns ssion iia dne erion A EEEE REE aaee EE E aiea a eaa i aap aienea in 36 aE e den AA A E E A A A E E AT 37 Before you Cont
40. ver there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 33
41. vided by the original equipment manufacturer is offered IMPORTANT The 250 000 Computer Load Protection Guarantee is offered only in The United States and Canada The 250 000 Computer Load Protection Guarantee only applies if e The UPS is plugged into a suitably grounded and wired outlet using no extension cords adapters other ground wires or other electrical connections e The UPS installation complies with all applicable electrical and safety codes specified by the NEC e The UPS is used under normal operating conditions and users comply with all instructions and labels e The UPS is not damaged by accident other than a utility power transient misuse or abuse e The Guarantee applies only to the original end user and is non transferable e The Guarantee does not include reimbursement for or restoration of any data loss e The UPS is either connected directly to an enterprise class PDU which is then connected directly to a server workstation or personal computer or the UPS is connected directly to a server workstation or personal computer Pre Failure Battery Warranty The Pre Failure Battery Warranty standard on all UPS units extends the advantage of a 3 year limited warranty by applying it to the battery before it actually fails The Pre Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power management software Th
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