HP Printer 7500A User's Manual
Contents
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43. Problems setting up the 22 Problems installing the software ns 23 Problems 26 606660606 6666 Wireless 802 11 setup problems Use the Embedded Web server EWS ccccccceeccceecceesceeesececccecseuessuueceeseeeeeenes 28 Hewlett Packard limited warranty statement sass 29 Safety Information 8 There are no user serviceable parts inside Always follow basic satety precautions when Refer servicing to qualified service using this printer to reduce risk of injury from fire personnel or electric shock 9 Use only the external power adapter 1 Read and understand all instructions in the provided with the printer documentation that comes with the printer j Note Ink from the cartridges is used in the 2 Observe all warnings and instructions printing process in a number of different marked on the printer ways including in the initialization process 3 Unplug this printer from wall outlets before which prepares the printer and cartridges cleaning for printing and in printhead servicing 4 Do not install or use this printer near water which keeps print nozzles clear and ink or when you are wet flowing smoothly In addition some residual 5 _ Install the printer securely on a stable ink is 0 the cartridge
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47. D Ey es A Setup g jiu Fax Setup Basic Fax Setup A Fax Sound Volume Loud Soft Off 7 338 id USL A jae Error Correction Mode
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49. on page 10 sA Tip If you subscribe to a voicemail If you want to receive faxes automatically pe service on the same phone line that instead contact your telephone company to you will use for faxing you cannot subscribe to a distinctive ring service or to receive faxes automatically Because obtain a separate telephone line for faxing you must be available to respond in person to incoming fax calls be sure to turn off the Auto Answer feature 3 After you have connected the printer and any other telephone equipment go to Step 2 Test fax setup on page 9 Connecting to a DSL ADSL line If you subscribe to a DSL ADSL service follow these steps to connect the fax 1 Connect the DSL ADSL filter and telephone cord provided by your DSL ADSL service provider between the telephone wall jack and the DSL a a ADSL filter Tig 2 Connect the telephone cord provided with the printer between the DSL ADSL filter and the 1 Line port on the printer 1 Telephone wall jack 2 DSL ADSL filter and telephone cord provided by your DSL ADSL service provider 3 Telephone cord provided in the box with the printer connected to the I LINE port on the printer Set up and use fax Connecting additional equipment Remove the white plug from the port labeled 2 EXT on the back of the printer and then connect a phone to this port If you are connecting additional equipment such as a dial up computer modem or a telephone
50. If you have not changed the network name or the security passkey since setting up your wireless network you can sometimes find them on the back or side of the wireless router In addition if you are using a computer running Windows HP provides a web based tool called the Wireless Network Assistant that can help retrieve this information for some systems To use this tool go to www hp com go networksetup This tool is currently available in English only If you cannot find the network name or the security passkey or cannot remember this information see the documentation available with your computer or with the wireless router If you still cannot find this information contact your network administrator or the person who set up the wireless network For more information about the network connections types the network name and the WEP key WPA Passphrase see the user guide 18 Setup wireless 802 11 communication some models only 207 Connecting without a wireless router If you do not have a wireless router such as a Linksys wireless router or Apple AirPort Base Station you can still connect the printer to your computer using a wireless connection known as a computer to computer or an ad hoc wireless connection For more information see the user guide Step 1 Connect the printer to your wireless network 1 On the printer control panel touch the 3 Follow the display instructions to ri
51. you will need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back E Note If you subscribe to a DSL ADSL service connect to the DSL ADSL filter to the J parallel splitter and then use the HP provided telephone cord to connect the other end of the filter to the 1 Line port on the printer Remove the white plug from the port labeled 2 EXT on the back of the printer and then connect a telephone set or telephone answering machine to the 2 EXT port Next connect the second port of the parallel splitter to the DSL ADSL modem which is connecting to the computer 1 Telephone wall jack 2 Parallel Splitter 3 DSL ADSL filter available from your DSL ADSL service provider 4 Phone cord provided with printer 5 DSL ADSL Modem 6 Computer 7 Telephone Step 2 Test fax setup Test your fax setup to check the status of the 1 From the printer control panel touch B gt printer and make sure it is set up properly and then touch Setup for faxing 2 Touch Tools and then touch Run Fax The fax test does the following Test The printer displays the status of the test on the display and prints a report After the test is finished the printer prints a Verifies the correct typ
52. John Rogerson s Quay Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Malta Hewlett Packard International Trade BV Branch 48 Sqaq Nru 2 Triq ix Xatt Pieta MSD08 Malta South Africa Hewlett Packard South Africa Ltd 12 Autumn Street Rivonia Sandton 2128 Republic of South Africa Hewlett Packard limited warranty statement 29 YY I eg ate E E A aug RR E 3 Y A A EWS 00000 caneu A AN Hewlett Packard a E E A 3 A detida 1 E i
53. based on this call automatically determines the distinctive ring pattern assigned by your telephone company to fax calls Fax Speed Set the fax speed used to communicate between the printer and other fax machines when sending and receiving faxes E Note If you experience problems I sending and receiving faxes try using a lower fax speed Fax Error Correction Mode If the printer detects an error signal during the transmission and the error correction setting is turned on the printer can request that a portion of the fax be resent EA Note If you have problems sending J and receiving faxes turn off error correction Also turning off this setting might be useful when you are trying to send a fax to another country region or receive a fax from another country region or if you are using a satellite phone connection Touch right arrow B and then touch Setup Touch Fax Setup and then touch Advanced Fax Setup Touch Distinctive Ring A message appears stating that this setting should not be changed unless you have multiple phone numbers on the same telephone line Touch Yes to continue Do one of the following Touch the ring pattern assigned by your telephone company to fax calls Or Touch Ring Pattern Detection and then follow the instructions on the printer s control panel Note If you are using either a PBX phone system that has different ring patterns for internal and external calls yo
54. e Fax Log e Image on Fax Send Report e Other reports lo print a report 1 Touch right arrow PP and then touch Setup 2 Touch Fax Setup touch down arrow hA and then touch Fax Reports To clear the fax log 2 Note Clearing the fax log also deletes all faxes stored in memory 1 Touch right arrow gt and then touch Setup 16 Setup and use fax These reports provide useful system information about the printer Note You can also view the call history E on the printer s control panel display To view the call history touch Fax and then touch K Call History However this list cannot be printed 3 Select the fax report you want to print and then touch OK Touch Tools Touch down arrow and then touch Clear Fax Log Fax and digital phone services Many telephone companies provide their customers with digital phone services such as the following DSL A Digital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region PBX A private branch exchange PBX phone system ISDN An integrated services digital network ISDN system FoIP A low cost phone service that allows you to send and receive faxes with your printer by using the Internet This method is called Fax over Internet Protocol FolP For more information see the user guide HP printers are designed specifically for use with traditional analog phone servi
55. fax touch Start Black or Start Color EA Note If prompted select Send Fax If you were speaking with the recipient before sending the fax inform the recipient that they should press Start on their fax machine after they hear fax tones The telephone line is silent while the fax is transmitting At this point you can hang up the telephone If you want to continue speaking with the recipient remain on the line until the fax transmission is complete Set up and use fax 13 Receive faxes You can receive faxes automatically or manually 449 Note If you receive a legal size E or larger fax and the printer is not currently set to use legal size paper the printer reduces the fax so that it fits on the paper that is loaded If you have disabled the Automatic Reduction feature the printer prints the fax on two pages If you are copying a document when a fax arrives the fax is stored in the printer s memory until the copying finishes As a result the number of fax pages that can be stored in memory might be reduced Receive a fax automatically If you turn on the Auto Answer option the default setting from the printer s control panel the printer automatically answers incoming calls and receives faxes after the number of rings specitied by the Rings to Answer setting For information about configuring this setting see Step 3 Configure fax settings on page 10 Set up and use fax Learn more See the u
56. print on your printer Other options are available online from HP and our partners Achieve the professional quality you expect while minimizing printing costs HP ePrint With HP ePrint you can print from e mail connected mobile phones netbooks or other mobile devices anywhere anytime Using your mobile device service and the printer s Web Services you can print documents to a printer that could be sitting next to you or sitting thousands of miles away Keep all of your marketing materials organized and readily accessible in your Marketsplash account available from any computer and directly from the printer s control panel display on select models only To get started select Marketsplash by HP in the HP printer software that came with your printer Or for more information visit marketsplash com EA Note For a list of system requirements 2 for this Web site see HP Web site specifications in the user guide which is available on your computer atter you install the software 99 Note Not all Marketsplash tools EZ and services are available in all countries regions and languages Visit marketsplash com for the most current information To use the HP ePrint service you need to have the following components e An HP ePrint enabled printer that is connected to the Internet either using an Ethernet cable or wireless connection A device that has a functioning e mail capability Follow
57. 00 ls 0 7 For Santee more information see www hp com go l l l inkusage 6 Install the printer in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged 7 Ifthe printer does not operate normally see the user guide which is available on your computer after you install the software Contents 1 1 Use the printer Thank you for purchasing this printer With To scan copy and send faxes you can use this printer you can print documents and the printer s control panel You can also use photos scan documents to a connected the control panel to change settings print computer make copies and send and reports or get help for the printer receive faxes A Tip If the printer is connected to a ac computer you can also change the printer settings using software tools available on your computer such as the printer sottware or the embedded Web server EWS For more information about these tools see the user guide which is available on your computer after you install the software Where s the user guide The user guide for this printer also called Help is not provided in printed format Instead it is placed on your computer while the installation program is installing the HP software This guide provides information on the following topics Troubleshooting information Important safety notices and regulatory information Information about supp
58. Port Base Station computer to computer ad hoc Network Wireless A Wireless Setup wl Wizard Wireless Setup Wizard OK VU YI Windows c or zj Install Net ls ka nstall Network Wireless Device j f h tere rt 2
59. Q OFFICEJET 7500A Getting Started Guide E910 Copyright Information 2010 Copyright Hewlett Packard Development Company L P Edition 1 3 2010 Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation Contents EES 2 01010121212111 3 HP Digital MEO LUN cere spectators tae E E T E E E nes eee 4 STUN ISS e PE EEE cease th aoebia E acts seaaneiiae cin A T eres 6 I e E EEE ais anie a ened pula EEE EE E an seneuslnnnan cece 6 LS Tots acces gece rece eee E A A E EE E A N 12 FOX and digital phone Services e 17 Set up wireless 802 11 communication some models only 18 Solve setup problems sass 22 22
60. at is connected directly to the printer the printer and if you are in the following countries regions you Philippines must use the keypad on the telephone send he fox Saudi Abi Thailand Solve setup problems 25 Wireless 802 11 setup problems This section provides information about solving problems you might encounter when 0 After resolving the problems connecting the printer to your wireless After you resolve any problems e and have connected the printer to Follow these suggestions in the order listed your wireless network complete the Note If you are still encountering forewing deps ler Our I problems see the problem solving information in the user guide which is Windows available on your computer after you install the software Place the HP software CD into the computer and run the software installation program again Select either Install Network Wireless Device or Add a Device when prompted Mac OS Open the HP Utility located in the Dock HP Utility is also located in the Hewlett Packard folder in the Applications folder on your computer Click the Application icon on the toolbar double click HP Setup Assistant and then follow the onscreen instructions Step 1 Make sure the wireless 802 11 light is turned on It the blue light near the printer s control Or touch Setup on the printer s control panel is not lit wireless capabilities might panel to
61. ble problems and solutions The printer is having problems sending and receiving faxes Make sure you use the phone cord or adapter that came with the printer If you do not use this phone cord or adapter the display might always show Phone Off Hook e Other equipment that uses the same phone line as the printer might be in use Make sure extension phones phones on the same phone line but not connected to the printer or other equipment is not in use or off the hook For example you cannot use the printer for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send e mail or access the Internet e If you are using a phone splitter the splitter could cause faxing problems Solve setup problems 3 Try connecting the printer directly to the telephone wall jack Make sure that one end of the phone cord is connected to the telephone wall jack while the other end to port labeled 1 LINE on the back of the printer Try connecting a working phone directly to the telephone wall jack and check for a dial tone If you do not hear a dial tone contact your telephone company to check the line Make sure you connect the printer to an analog phone line or you cannot send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line se
62. ces If you are in a digital phone environment such as DSL ADSL PBX or ISDN you might need to use digital to analog filters or converters when setting up the printer for faxing 199 Note HP does not guarantee that EZ the printer will be compatible with all digital service lines or providers in all digital environments or with all digital to analog converters It is always recommended that you discuss with the teleohone company directly for the correct setup options based on their line services provided Set up and use fax 17 3 Set up wireless 802 11 communication some models only n If the printer supports wireless 802 11 communication you can connect it wireless to an existing wireless network To connect the printer complete the following steps in the order listed Note Before you set up wireless communication make sure the printer hardware is set up For more information see the setup poster that came with the printer What is my network name and passkey While you are installing the sottware you will be prompted to enter the network name also called an SSID and a security passkey e The network name is the name of your wireless network The security passkey prevents other people from connecting to your wireless network without your permission Depending on the level of security required your wireless network might use either a WPA key or WEP passphrase
63. e of phone cord is report with the results of the test If the test connected to the printer fails review the report for information on how to fix the problem and rerun the test For additional troubleshooting information see Problems setting up the Tests the fax hardware e Checks that the phone cord is plugged into the correct port Checks for a dial tone printer on page 22 e Checks for an active phone line 3 Once the fax test has run successfully go to Step 3 Configure fax settings Tests the status of your phone line connection on page 10 Setup and use fax 9 Step 3 Configure fax settings Change the printer s fax settings to meet your needs after you have connected the printer to a phone line Where can I change fax settings A Note To use the same fax resolution J and lighter darker settings for all faxes You can configure fax settings using the following tools sent from the printer contigure the settings as you wish and then touch Set as New Defaults Printer s control panel Touch the Setup button on the printer s control panel touch Fax Settings and then touch the setting you want to configure HP software If you have installed the HP software on your computer you can configure fax settings using the software that was installed on your computer For more information about using these tools or settings see the user guide If you want to configure this setti
64. ected to a network the test page displays details about the network settings Touch Wireless and then touch Wireless Network Test 20 Set up wireless 802 11 communication some models only Change the connection method If you have installed the HP software and connected your printer using a USB Ethernet or wireless connection you can change to a different connection any time you want Note If you are changing to a wireless connection make sure that an Ethernet cable has not been connected to the printer Connecting an Ethernet cable turns off the printer s wireless capabilities Follow the instructions for your operating system Windows 1 On the computer desktop click Start select Programs or All Programs click HP select your printer name and then click Connect a New Printer 2 Follow the onscreen instructions Mac OS X 1 Click the HP Utility icon in the Dock Note If the icon does not appear in the Dock click the Spotlight icon on the right side of the menu bar type HP Utility in the box and then click the HP Utility entry Click the Application icon on the toolbar Double click HP Setup Assistant and then follow the onscreen instructions Set up wireless 802 11 communication some models only 21 4 Solve setup problems If you need more help see the user guide which is available on your computer after you install the software The following sections provide hel
65. faxconfig www hp dk faxconfig www hp se faxconfig www hp com ch fr faxconfig www hp com ch de faxconfig www hp fi faxconfig www hp fi faxconfig www hp pt faxconfig www hp com uk faxconfig www hp no faxconfig www hp com at faxconfig www hp nl faxconfig Jail ga
66. ff the router printer and your computer and then Step 4 Run the Wireless Network Test For wireless networking issues run the Wireless Test from the printer s control panel 1 Touch right arrow PP and then touch Network 2 Touch Wireless and then touch Wireless Network Test turn them back on in this order router first then the printer and finally the computer Sometimes turning off the power and then turning it back on will recover a network communication issue If a problem is detected the printed test report will include recommendations that might help solve the problem Solve setup problems 27 5 Use the Embedded Web server EWS When the printer is connected to a network you can use the embedded Web server EWS to view status information and contigure network settings from your computer web browser No special software needs to be installed or configured on your computer To open the EWS 1 Obtain the IP address for the printer The IP address is shown on the Network Configuration Page Load paper in the tray Touch the right arrow PP touch Setup touch Network and then touch Print Network Settings 28 Use the Embedded Web server EWS EA Note You can open and use the EWS without being connected to the Internet though some features will not be available For more information about the EWS see the user guide which is available on your computer after
67. from an attached phone which allows you to speak with the recipient before sending the fax Set up and use fax Send a standard fax 1 Load the document you want to fax in the printer You can fax either from the automatic document feeder ADF or from the scanner glass 2 Touch Fax Send a fax from an extension phone 1 Load the document you want to fax in the printer You can fax either from the automatic document feeder ADF or from the scanner glass 2 Touch Fax 3 Dial the number by using the keypad on the phone that is connected to the printer EA Note Do not use the keypad on the control panel of the printer when manually sending a fax You must use the keypad on your phone to dial the recipient s number 3 Enter the fax number by using the keypad 4 Tip To add a pause in the fax ATA number you are entering touch repeatedly until a dash appears on the display 4 Touch Start Black or Start Color vA Tip If the recipient reports issues lt with the quality of the fax you sent you can try changing the resolution or contrast or your fax 4 Ifthe recipient answers the telephone you can engage in a conversation before sending the fax When you re ready to send the fax EA Note If a fax machine answers the call you will hear fax tones from the receiving fax machine Proceed to the next step to transmit the fax 5 When you are ready to send the
68. ght arrow and then select Network complete the setup 2 Touch Wireless touch Wireless Setup EA Note If you encounter problems while Wizard and then touch OK running the Wireless Setup Wizard see Wireless 802 11 setup problems on page 26 Step 2 Install software for your printer Follow the instructions for your operating system Windows 1 Save any open documents Close any 3 Onthe CD menu click Install Network applications that are running on your Wireless Device and then follow the computer onscreen instructions 2 Place the HP software CD into the computer Click Next to be guided through connecting this printer to the EA Note If the firewall software on your I computer displays any messages during the installation select the always permit allow option in the messages Selecting this option allows the software to install successfully on your compuier Set up wireless 802 11 communication some models only 9 Mac OS 1 Place the HP software CD into the 2 Double click the HP Installer icon on the computer software CD and then follow the onscreen instructions Step 3 Test the wireless connection Print the wireless test page for information 1 Touch right arrow PP and then touch about the printer s wireless connection Network The wireless test page provides information about the printer s status MAC address and IP address If the printer is conn
69. ig Sweden www hp se faxcontig Switzerland French www hp com ch tr faxconti German saa com chy a United Kingdom www hp com uk faxcontig 6 Setup and use fax Step 1 Connect the printer to the phone line EA Note If the phone cord that came with the printer is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You also need another phone cord which can be a standard phone cord that you might already have in your home or office For more information see the user guide which is available on your computer after you install the software A CAUTION If you use a phone cord other than the one provided with the printer you might not be able to fax successfully Because phone cords that you might be using in your home or office can be different from the one provided with the printer HP recommends that you use the phone cord that is provided with the printer 9 Before you begin Betore beginning be sure you have done the following Installed ink cartridges Loaded A4 or Letter size paper in the tray Have the telephone cord and adapter if provided with the printer ready For more information see the setup poster included in the box with the printer To connect the printer and any other telephone equipment or devices complete the following steps 1 Using the phone cord provided in the box with the pr
70. igowe Pevicoumanager software CD in the CD drive inspect the HP software CD for damage You can 22 Solve setup problems Problems setting up fax This section contains information about solving problems you might have when setting up fax for the printer E Note If the printer is not set up I properly for faxing you might experience problems when sending faxes receiving faxes or both Step 1 Run the fax test Test your fax setup to check the status of the printer and to make sure it is set up properly for faxing For more information see Set up and use fax on page 6 lt A Tip If you receive a fax communication Y error that includes an error code you can find an explanation of the error If you are having faxing problems you can print a fax test report to check the status of the printer The test will fail if the printer is not set up properly for faxing Perform this test after you have completed setting up the printer for faxing For more information see Step 2 Test fax setup on page 9 code at HP s support Web site www hp com support If prompted choose your country region and then type fax error codes in the Search box If you are unable to solve the problems using the suggestions provided in the fax test go to Step 2 Step 2 Check the list of possible problems If you have run the fax text but are still having problems setting up fax check the following list of possi
71. inter connect one end to 2 your telephone wall jack then connect the other end to the port labeled 1 LINE Connect any other telephone equipment For more information about connecting and setting up additional devices or on the back of the printer EA Note You might need to connect the provided phone cord to the adapter provided for your country region A 1 LINE 2 EXT services with the printer see the boxes in this section or see the user guide Note If you encounter problems setting up the printer with other equipment or services contact the company that provided the equipment or service 1 Telephone wall jack 2 1 LINE port on printer Set up and use fax 7 What is a distinctive ring service Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number is assigned a different ring pattern You can set up the printer fo answer incoming calls that have a specific ring pattern If you connect the printer to a line with distinctive ring have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls HP recommends that you request double or triple rings for a fax number When the printer detects the specified ring pattern it answers the call and receives the fax For information about setting up distinctive ring see Step 3 Configure fax settings
72. lity HP Utility Application Y HP Setup Assistant HP HP www hp com support Windows USB USB Windows Device Manager ON
73. ng __ dothis i Auto Answer Set the answer mode to On if you want the printer to automatically answer incoming calls and receive faxes The printer will answer these incoming calls after the number of rings that has been specified in the Rings to Answer setting Rings to Answer Optional Set the number of rings to answer A Note The number of rings to answer I for the printer should be greater than the number of rings to answer for the answering machine 10 Setup and use fax Touch right arrow and then touch Setup Touch Fax Setup and then touch Basic Fax Setup Touch Auto Answer and then touch ON Touch right arrow B and then touch Setup Touch Fax Setup and then touch Basic Fax Setup Touch Rings to Answer Touch up arrow 4A or W to change the number of rings Touch Done to accept the setting If you want to configure this setting dothiss Distinctive Ring Change the answer ring pattern for distinctive ring 449 Note If you are using a distinctive Ey ring service you can use more than one telephone number on the same telephone line You can change this setting to enable the printer to determine automatically which ring pattern it should use for fax calls only Tip You can also use the Ring Pattern Detection feature in the printer s control panel to set distinctive ring With this feature the printer recognizes and records the ring pattern of an incoming call and
74. of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts comp
75. onents or materials equivalent to new in performance 0 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that
76. orted printing supplies Detailed user instructions You can open this guide either from the HP print software Windows or from the Help menu Mac OS X e Windows Click Start select Programs or All Programs select HP select the folder for your HP printer and then select Help e Mac OS X From the Finder click Help gt Mac Help In the Help Viewer window choose your printer from the Mac Help pop up menu Also an Adobe Acrobat version of this guide is available on HP s support Web site www hp com support 2 Use the printer fn HP Digital Solutions The printer includes a collection of digital solutions that can help you simplity and streamline your work Scan to Computer Using the printer you can simply walk up to the printer touch a button on the printer s control panel and either scan documents directly to a computer or quickly share them with business partners as e mail attachments EA Note If you are using a computer running Microsoft Windows and if your computer does not appear in the list of destinations on the printer s control panel display you will need Learn more For more information about setting up and using these digital solutions see the user guide The user guide is available on your computer after you install the software to restart your HP software s scan function on the destination computer To restart the scan function click the Start on your computer desk
77. p with problems you might have while setting up the printer WY i ON Problems setting up the printer e Make sure that all packing tape and Make sure the printer is displaying the material have been removed trom home screen and that no other lights on outside and inside the printer the printer s control panel are lit or e Make sure that the printer is loaded with plain white unused A4 or Letter size Make sure that the power cord and 8 5x11 inch paper power adapter are securely connected e Make sure that any cords and cables 7 i ine PONG WOning that you are using such as a USB cable a or Ethernet cable are in good working Make sure paper is loaded correctly in order the tray and is not jammed in the e Make sure the D Power light is on and patel Problems installing the software not blinking When the printer is first turned on it takes approximately 45 seconds to warm up Make sure that all latches and covers are closed properly e Before installing software make sure also download the HP software from the that all other programs are closed HP Web site www hp com support e the computer does not recognize the If you are using a computer running path to the CD drive that you type make Windows and are connecting using a sure that you are specifying the correct USB cable make sure that the USB drive letter drivers have not been disabled in the e the computer cannot recognize the HP Mam
78. re that the software that came with your modem is not set to receive faxes automatically 24 Solve setup problems If you have an answering machine on the same phone line with the printer Check that the answering machine is working properly Make sure the printer is set to receive faxes automatically Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine Disconnect the answering machine and then try receiving a fax Record a message that is approximately 10 seconds in duration Speak slowly and at a low volume then one or more of the other when recording your message Leave equipment is causing problems Try at least 5 seconds of silence at the adding them back one at a time and end of the voice message rerunning the test each time until you identity which piece of equipment is Other equipment that uses the same causing the problem phone line might be causing the fax test to fail You can disconnect all the other devices and run the test again If the Dial Tone Detection Test passes The printer cannot send faxes but can receive faxes The printer might be dialing too fast or access an outside line by dialing 9 E try inserting pauses as follows 9000000 hee 0000 sth fax number you are sending to To India Indonesia enter a pause touch and select a dash If you are having problems sending fax manly her a phon th
79. ser guide for more information about the following topics Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes e Block junk fax numbers The user guide is available on your computer after you install the software Y Faxes and your voice mail service If you subscribe to a voicemail service on the same phone line that you will use for faxing you cannot receive faxes automatically Instead you must receive make sure the Auto Answer setting is turned off so that you can receive faxes manually Be sure you initiate the manual fax before the voicemail picks up the line If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing Receive a fax manually When you are on the phone the person you are speaking with can send you a fax while you are still connected called manual faxing You can receive faxes manually from a phone that is connected to the printer through the 2 EXT port or a phone that is on the same phone line but not directly connected to the printer 1 Make sure the printer is turned on and you have paper loaded in the main tray 2 Remove any originals from the document feeder tray 3 Set the Rings to Answer setting to a high number to allow yo
80. t stored on the Web such as business forms news archiving and more right from the printer s control panel display To use HP Apps the printer needs to be connected to the Internet either using an Ethernet cable or wireless connection Follow the instructions on the printer s control panel to enable and set up this service Use the printer EA Note In addition to these solutions you can send print jobs to the printer remotely from mobile devices With this service called HP ePrint you can print from e mail connected mobile phones netbooks or other mobile devices anywhere anytime New Apps are periodically added and you can select and download to the printer s control panel for use For more information visit www hp com go ePrintCenter Note For a list of system requirements for this Web site see the user guide which is available on your computer after you install the software aw Marketsplash by HP Grow your business using online HP tools and services to create and print professional marketing materials With Marketsplash you can do the following Quickly and easily create amazing professional quality brochures flyers business cards and more Choose from thousands of customizable templates created by award winning business graphic designers A variety of print options allow you to get exactly what you need when you need it For immediate high quality results
81. t up for digital phones Connect the printer to an analog phone line and try sending or receiving a fax The phone line connection might be noisy Phone lines with poor sound quality noise can cause faxing problems Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noise turn Error Correction Mode ECM off and try faxing again If you are using a DSL ADSL service make sure that you have a DSL ADSL filter connected Without the filter you cannot fax successfully If you are using either a private branch exchange PBX or an integrated services digital network ISDN converter terminal adapter make sure the printer is connected to the correct port and the terminal adapter is set to the correct switch type for your country region You are using a Fax over IP service Try to use a slower connection speed If this does not work contact your Fax over IP service s support department The printer can send faxes but cannot receive faxes If you are not using a distinctive ring service check to make sure that the Distinctive Ring feature on the printer is set to All Rings If Auto Answer is set to Off or if you subscribe to a voicemail service on the same phone line that you will use for faxing you can only receive faxes manually If you have a computer dial up modem on the same phone line with the printer check to make su
82. the instructions on the printer s control panel to enable and set up the printer s Web Services For more information see www hp com go ePrintCenter Use the printer 5 2 Set up and use tax This printer allows you to send and receive black and white and color faxes Set up fax Before using the fax feature follow these IMPORTANT Check the Finding steps to connect your printer successfully fax setup information box for your country region If your country region is included in the list visit the Web site for setup information If your country region is not listed follow the For more information about fax features instructions provided in this guide available with the printer see the user guide which is available on your computer after you install the software vA Tip You can use the Fax Setup Wizard Windows or HP Utility Mac OS X to set up the fax If you are in one of the following countries regions visit the appropriate Web site for information about setting up fax Finding fax setup information Austria www hp com at faxcontig Belgium Dutch www hp be nl faxcontig French www hp be tr faxcontig Denmark www hp dk taxcontig Finland www hp fi faxcontig France www hp com tr faxconfi Germany lreland www hp com ie faxcontig ltaly www hp com it faxcontig Norway www hp no taxcontig Netherlands www hp nl faxcontig Portugal www hp pt faxcontig Spain www hp es faxcont
83. this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty O Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Limited 63 74 Sir
84. tion Lbs Fax OK Tools Y Clear Fax Log e ast Fax Confirmation Silda Image on Fax Send Report GA
85. top select Programs or All Programs select HP select the folder for your HP printer and then select your HP printer In the window that appears click the Activate Scan to Computer option HP Digital Fax Fax to PC and Fax to Mac Never lose important faxes misplaced within a stack of paper pages again Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer With Fax to PC and Fax to Mac you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files In addition you can turn off fax printing altogether saving money on paper and ink as well as helping reduce paper consumption and waste Use the printer Internet features The printer offers innovative Web enabled solutions that can help you quickly access the Internet obtain documents and print them faster and with less hassle and all without using a computer In addition you can use a Web service Marketsplash by HP to create and print professional quality marketing materials Eg Note To use these Web features the printer must be connected to the Internet either using an Ethernet cable or wireless connection You cannot use these Web features if the printer is connected using a USB cable amp HP Apps HP Apps provide a quick and easy way to access store and print business information without a computer Using HP Apps you can gain access to conten
86. u must call the fax number from an external number Touch right arrow B and then touch Setup Touch Fax Setup and then touch Advanced Fax Setup Touch down arrow W and then touch Fax Speed Touch to touch Fast Medium or Slow Touch right arrow B and then touch Setup Touch Fax Setup and then touch Advanced Fax Setup Touch down arrow W and then touch Error Correction Mode Select On or Off Set up and use fax T If you want to configure this setting ado this Volume Touch right arrow B and then touch Change the volume of the printer sounds Setup including the fax tones Touch Fax Setup and then touch Basic Fax Setup Touch down arrow W and then touch Fax Sound Volume Touch to touch Soft Loud or Off Use fax In this section you will learn how to send A Learn more and receive faxes See the user guide for more information about the following topics Send a fax using monitor dialing Send a fax from a computer Send a fax from memory Schedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction Mode The user guide is available on your computer after you install the software Send a fax You can send faxes in a variety of ways You can also send documents on your Using the printer s control panel you can computer as faxes without printing them send black and white or color faxes You can first also send faxes manually
87. u to answer the incoming call before the printer answers Or turn off the Auto Answer setting so that the printer does not automatically answer incoming calls Reprint received faxes from memory If you turn on the Backup fax Reception received faxes are stored in memory whether the printer has an error condition or not EA Note All faxes stored in memory are deleted from memory when you turn off the power For more information about using this feature see the user guide which is available on your computer after you install the software 4 If you are currently on the phone with the sender instruct the sender to press Start on their fax machine When you hear fax tones from a sending fax machine do the following a Touch Fax and then select Start Black or Start Color b After the printer begins to receive the fax you can hang up the phone or remain on the line The phone line is silent during fax transmission Make sure you have paper loaded in the main tray Touch right arrow B and then touch Setup Touch Tools and then touch Reprint Faxes in Memory The faxes are printed in the reverse order from which they were received with the most recently received fax printed first and so on If you want to stop reprinting the faxes in memory touch 2 Cancel Set up and use fax 15 Working with reports and logs You can print sevral different types of fax reports e Fax Confirmation page
88. uch Wireless Menu touch Wireless not have been turned on ON OFF and then touch On To turn on wireless press the amp Wireless button once to turn on wireless capabilities 26 Solve setup problems Step 2 Check the wireless signal strength It the strength of the signal for your wireless network or computer is weak or if there is interference on the wireless network the printer might not be able to detect the signal To determine the strength of the wireless signal run the Wireless Network Test from the printer s control panel For more information see Step 4 Run the Wireless Network Test on page 27 It the Wireless Network Test indicates the signal is weak try moving the printer closer to the wireless router Reducing interference The following tips might help reduce the chances for interference in a wireless network e Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength Step 3 Restart components of the wireless network Turn off the router and the printer and then turn them back on in this order router first and then the printer If you still are unable to connect turn o
89. you install the software 2 In a supported Web browser on your computer type the IP address or hostname that has been assigned to the device For example if the IP address is 123 123 123 123 type the following address into the Web browser htto 123 123 123 123 lt A Tip After opening the EWS you can bookmark it so that you can return to it quickly Hewlett Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Printheads only applies to products with customer 1 year replaceable printheads Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result
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