HP B110c Reference Guide
Contents
1. B110 series Start setup here Verify box contents hp HP Photosmart Wireless e All in One Setup troubleshooting Get to know your HP Photosmart Print copy scan features and tips What s new Web Services Changing networked printer setup Ka Connect and power on Important Do not connect a USB cable unless prompted by the software Connect the power cord and adapter Follow the Setup Wizard Be sure to follow the instructions on the display as it guides you through setting up and connecting the HP Photosmart including how to set up a networked printer connection and install print cartridges For computers without a CD DVD drive go to www hp com support to download and install the software Printed in English 2009 Hewlett Packard Development Company L P Press to turn on the HP Photosmart WiFi Protected Setup WPS This HP Photosmart supports WiFi Protected Setup WPS for easy one button wireless setup e During setup if you are prompted for WPS and you have a WPS router press the WPS button on the router The wireless LED on the printer will turn on if the connection is successful e Otherwise follow the setup wizard on the printer display Also see inside this guide for details Register your HP Photosmart Get quicker service and support alerts by registering at www register hp com CN245 90067 Setup troubleshooting2. If the HP Photosmart doesn t turn on If you are unable to print Check the power cord To do this e Make sure the power cord is firmly connected to both the printer and the power adaptor An LED on the power supply will be lit if the power cord is working e If you are using a power strip check that the power strip is turned on Or plug the printer directly into a power outlet e Test the power outlet to make sure that is working Plug in another appliance that you know works and see if it has power If not there may be a problem with the power outlet e If you plugged the printer into a switched outlet check that the outlet is turned on 1 Turn off the printer and then unplug the power cord Plug the power cord back in and then press the button to turn on the printer 2 Take care not to press the button too quickly Press it only once It might take a few minutes for the printer to turn on so if you press the button more than once you might be turning off the printer 3 If you have completed all the above steps but are still having a problem contact HP support for service Go to www hp com support Make sure that your HP Photosmart is set as the default printer To do this 1 On the Windows taskbar click Start 2 Then click Control Panel 3 Then open e Devices and Printers Windows 7 e Printers Vista e Printers and Faxes XP Look for your printer to see if it has a
3. and clears the current photo selection Directional keys Navigate through menu options and photos Left key moves left or up Right key moves right or down Settings From the Home screen opens the Setup menu On other menus selects options related to the displayed menu O OK Selects a menu setting value or photo Copy From the Home screen opens the Copy menu for you to choose color and number of copies Photo From the Home screen opens the Photo menu for you to edit print and save photos Scan From the Home screen opens the Scan menu for you to scan to a connected computer or photo memory card Apps From the Home screen opens Apps menu for you to access and print information from the Web without using a computer Memory Card Slots LED for Memory Card Slots Power On Off button LED for Wireless Lit when wireless enabled Wireless button Press for Wireless and Web Services menu Features and tips Print Copy Scan Get more info Print photos directly from a memory card in various sizes and papers Use the Photo menu on the printer display for browsing photos applying automatic fixes and making selections Print documents and photos from software applications on a connected computer When installing new cartridges be sure to remove the piece of protective plastic before inserting the cartridge The first time you set up and use the HP Photosmart make sure to install the ink cartrid
4. check mark in a circle next to it If not right click the printer icon and choose Set as default printer from the menu If you still can t print or if the Windows software installation failed 1 Remove the CD from your computer s CD drive and then disconnect the printer from the computer 2 Restart the computer 3 Temporarily disable any software firewall and close any anti virus software 4 Insert the printer software CD into the computer CD drive then follow the onscreen instructions to install the printer software Do not connect the USB cable until you are told to do so 5 After the installation finishes restart the computer and any security software you disabled or closed Uninstall and reinstall the software The uninstaller removes all the HP software components that are specific to this HP Photosmart It does not remove any components that are shared by other printers or programs To uninstall the software 1 Disconnect the printer from your computer 2 Open the Applications Hewlett Packard folder 3 Double click HP Uninstaller Follow the onscreen instructions To install the software 1 Insert the CD into your computer s CD drive 2 On the desktop open the CD then double click HP Installer 3 Follow the onscreen instructions Get to know your HP Photosmart D Back Returns you to the previous screen Cancel Stops the current operation restores previous 2 settings
5. may be required to enable certain functionality Use the HP ePrinterCenter website Use HP s free ePrinterCenter website to set up increased security for HP ePrint specity the email addresses that are allowed to send email to your printer get more HP Apps and access other free services e Go to the ePrinterCenter website for more information and specific terms and conditions www hp com go ePrinterCenter Power specifications Note Use this printer only with the power adapter supplied by HP e Power adapter 0957 2280 e Input voltage 100 to 240 Vac 10 e Input frequency 50 60 Hz 3Hz e Power consumption 24W Average Ink usage e Initialization which prepares the printer and cartridges for printing e Printhead servicing which keeps print nozzles clear and ink flowing smoothly Also some residual ink is left in the cartridge after it is used For more information go to www hp com go inkusage Changing networked printer setup lt lt USB to Wireless 9 If your printer is not found during software installation Changing from USB to wireless network connection If you initially set up your printer using a USB connection to your computer you can switch the connection to a wireless network connection by following these steps To change from USB to wireless connection To change from USB to wireless connection 1 Click Start click HP click Photosmart B110 1 On the HP Photosmar
6. open the Wireless menu on the printer display Select Wireless Setup Wizard 2 Follow the instructions on the screen For additional help with setting up a wireless connection go to the Wireless Easy site www hp com go wirelessprinting Fixing connectivity issues You may have picked the wrong network or typed in your network name SSID incorrectly Check these settings to ensure that they are correct my may have typed in your WEP key or your WPA encryption key incorrectly If you are using encryption on your network you ll need to enter a key These are case sensitive so be sure that it has been entered correctly e If the network name SSID or the WEP WPA key are not found automatically during installation and you don t already know them you can download the Network Diagnostic Utility which can help you locate them e The Network Diagnostic Utility runs on computers with Windows XP SP3 Vista or Windows 7 OS The computer should also be wirelessly connected to your network To download the Network Diagnostic Utility go to www hp com go wirelessprinting You may have a router problem Try restarting both the printer and the router by turning off the power on each Then turn them on again Your computer may not be connected to your network Make sure that the computer is connect to the same network to which the HP Photosmart is connected Your computer may be connected to a Virtual Private Network VP
7. N Temporarily disconnect from the VPN before proceeding with the installation Being connected to a VPN is like being on a different network You will need to disconnect from the VPN to access the printer over the home network Security software may be blocking communication Security software firewall anti virus anti spyware installed on your computer may be blocking communication between the printer and the computer An HP diagnostic utility runs automatically during installation and can provide messages about what might be blocked by a firewall Try temporarily disconnecting your firewall anti virus or anti spyware applications to see if you can finish the installation successfully You should re enable the security applications after installation is complete Setup your firewall software to allow communication over UDP port 427 Windows After software installation If your printer has been successfully installed but you are having trouble printing e Turn off the router printer and computer Then turn on router printer and computer in that order e f powering down and up doesn t solve the problem run the Network Diagnostic Utility Windows e Go to www hp com go wirelessprinting to download the Network Diagnostic Utility then run it HP printer limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is deplete
8. OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict
9. a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 0 O HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES
10. d or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Printheads only applies to products with customer 1 year replaceable printheads Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of
11. ges that were shipped with your device These cartridges are specially formulated for the first time use of your printer Make sure you have sufficient ink To check the estimated ink levels select Settings on the printer display select Tools then select Display Estimated Levels Photo or Photo Black cartridges are not compatible with this printer Make color or black and white copies Use the Copy menu on the printer display to choose color actual size of original or resize to fit quality setting including fast economy paper size and the number of copies Load single sheet or thin originals print side down on the right front corner of the glass For thick originals like a page in a book remove the lid Place the original print side down into the right front corner of the glass If possible lay the lid on top of the original to provide a white background Scan photographs or documents Use the Scan menu on the printer display to select Scan to PC Scan to Card or Reprint Then load the original print side down on the right front corner of the glass Choose a scan shortcut Photo to File Photo to Email or PDF Document If you are scanning to a connected computer the scanning software will open for you to make adjustments and other selections including the location of the scan file For best scanning keep the glass and the back of the lid clean The scanner interprets any spot or mark detected as part of the scan image F
12. ind more information Additional product information can be found in the onscreen Help and Readme file that are installed with the HP Photosmart software Onscreen Help includes instructions on product features and troubleshooting It also provides product specifications legal notices environmental regulatory and support information plus links to more information online on the web The Readme file contains HP support contact information operating system requirements and the most recent updates to your product information To access the onscreen Help from your computer Windows XP Vista Win 7 Click Start gt All Programs gt HP gt Photosmart B110 series gt Help Mac OS X v10 4 Finder Click Help gt Mac Help From the Library menu choose HP Product Help Mac OS X v10 5 and 10 6 Finder Click Help gt Mac Help In the Help Viewer click and hold the home button and then choose HP Product Help What s new Web Services HP ePrint ePrinterCenter Q Specs How to get started with HP ePrint To use HP ePrint you need to have your printer connected to the Internet e Press the Wireless button on the HP Photosmart front panel e Select the Web Services menu from the printer display From here you can turn the service on or off display the printer s email address and print an information page Print from anywhere HP s free ePrint service provides an easy way to print from email anywhere and any
13. t front panel series then click USB to Wireless Keep press the Wireless button to display the your USB cable connected until prompted Wireless menu on the printer display to disconnect it 2 Select Wireless Settings then Wireless 2 Follow the instructions on the displayed Setup Wizard on the display screens 3 Follow the steps in the Wireless Setup e Click Next to move from one screen to Wizard to connect the printer the next 4 To add the printer go to System e Click Help to get additional information Preferences select Print amp Fax then about what is required on that screen click the button Select your printer from the list Troubleshooting for a wireless printer setup Check that your printer is connected to your network Run a Wireless Network Test to check that your printer is on the network To do this 1 On the HP Photosmart front panel press the Wireless button to display the Wireless menu on the printer display 2 Select Run Wireless Network Test on the display 3 The Wireless Network Test Report is automatically printed Review the report e If something failed during the test it is described at the top of the report e The Diagnostics Summary lists all the tests that were performed and whether or not your printer passed e View the Configuration Summary to find out Network Name SSID Hardware Address MAC and IP Address If your printer is not connected to the network 1 Press the Wireless button to
14. the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Limited 63 74 Sir John Rogerson s Quay Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Malta Hewlett Packard International Trade B V Malta Branch 48 Amery Street Sliema SLM 1701 MALTA South Africa Hewlett Packard South Africa Ltd 12 Autumn Street Rivonia Sandton 2128 Republic of South Africa
15. time Just forward an email to your printer s email address from your computer or mobile device and both the email message and recognized attachments will print e HP ePrint might not have come with your printer but you can easily add it via product update See www hp com go ePrinterCenter for availability and details e Attachments may print differently than they appear in the software program which created them depending on the original fonts and layout options used e Free product updates are provided with this service Some updates may be required to enable certain functionality Your printer is protected To help prevent unauthorized email HP assigns a random email address to your printer never publicizes this address and by default does not respond to any sender HP ePrint also provides industry standard spam filtering and transforms email and attachments to a print only format to reduce the threat of a virus or other harmful content e The HP ePrint service does not filter emails based on content so it cannot prevent objectionable or copyrighted material from being printed Print the web without a computer Select the Apps icon on the printer display to print pages for the whole family e Use the Quick Forms app locally Print calendars notebook and graph paper even puzzles e Add more Apps from the web Print coloring pages weather reports and more e Free product updates are provided with this service Some updates
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