HP C7185 Setup Guide
Contents
1. e Check the cable between your computer and the HP All in One e Make sure your LAN card is set up properly Problem An invalid WEP key or WPA passphrase This problem could be caused by typing incorrectly by changing the case of the key or passphrase or by inserting blank spaces at the beginning or end Action Rerun the Wireless Setup Wizard and type in the WEP key or WPA passphrase correctly making sure there are no blank spaces at beginning or end Problem have SecureEasySetup but when ran the Wireless Setup Wizard a list of available networks appeared or the Select Network Name screen appeared Action It is likely that you ran out of time after putting the wireless router in SecureEasySetup mode Put your wireless router into SecureEasySetup mode again and then rerun the Wireless Setup Wizard See the Basics Guide for more troubleshooting and additional set up information HP All in One 15 a Insert the memory card from your camera into the appropriate memory card slot and press the Photosmart Express button Print a 4 x 6 inch photo The Photosmart Express menu appears on the color graphics display b Press OK to select View amp Print The most recent photo on your memory card appears on the display View amp Print Reprint c c Press the arrow buttons to view the desired photo oppos d d Keep pressing OK to print your photo ooo0oo0oo0g0 oo0oo0oo0o0o0 E If you are lo2. 6 inch 10 x 15 cm photo paper from the sample pack with the glossy side down in the photo tray Tip If the paper is tabbed make sure the tab is towards you e Pull out the tray extender push in the photo tray and lift up the paper catch 2 HP All in One Connect the supplied phone cord Connect one end of the supplied phone cord to the phone port labelled 1 LINE and the other to a wall jack See the Basics Guide if you want to use your own phone cord or for help with other fax setup options USB cable users Do not connect the USB cable until instructed later in this guide After you press the On button wait for the prompt on the color graphics display before continuing HP All in One 3 Lift latches inside of the device a Squeeze the bottom of each latch to release it and aS Sz as then lift the latch Gg gi ay A E eat b Lift all six latches Insert all six ink cartridges Match the color and pattern of the ink cartridge to the color and pattern on the print carriage a Push the black ink cartridge in to the first slot on the lett Close the latch b Repeat with each of the color ink cartridges c Make sure each latch is secure b Note Use only the ink cartridges that came with the printer The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at first time setup c 4 HP All in One Close
3. the access door and follow the prompts a a After you close the access door a prompt appears es to load plain white paper Make sure paper is TERE i i loaded and then press OK to start the process aa laa a i The device initializes the ink cartridges and aligns the printer This takes approximately 5 minutes CAUTION Do not disconnect or turn off the b HP All in One during this time You may hear the device making noises b After the alignment page is printed alignment is complete Check the display for status then press OK Recycle or discard the alignment page Connect the HP All in One Continue to the next page for instructions on connecting your HP All in One to your computer or to your network HP All in One 5 Choose ONE connection type A B or C A USB Connection Do not connect yet Use this connection type if you want to connect the HP All in One directly to one computer Do not connect the USB cable until step A2 Equipment needed USB cable For a USB connection go to Section A page 7 for instructions Use this connection type if you want an Ethernet cable connection between the HP All in One and your network Equipment needed router and Ethernet cable For an Ethernet cable connection go to Section B page 9 for instructions Use this connection type if you want a wireless 802 11 b or g connection between the HP All in One and your network Equipment nee
4. 14 HP All in One Network Troubleshooting Problem You are not sure if your network is set up properly m Action For information on how to set up a network go to www hp com support Enter Photosmart C7100 and then search for Network Setup Problem You are trying to set up a wireless connection through the control panel and the HP All in One does not connect to the network Action e On the wireless router turn on broadcast network name options and turn off silent broadcast name e Move the access point closer to the HP All in One and make sure there are no obstructions e Turn the wireless router off wait 30 seconds and then on again e Make sure you entered the correct wireless communication mode and authentication type See steps C1 through C3 e See the User Guide for more details and troubleshooting information joe eee A Problem The Printer Not Found message appears a Sen rain io deei ay eee oF ap apes Action First make sure that you have an active connection with the HP All in One eae eee Check your color graphics display for an icon If you do not see an icon go back to your connection type Section B or C imig Ben pin Check Het tor It you have an active connection try the following e Turn your HP All in One off wait 30 seconds and then turn it back on e Try temporarily disconnecting your firewall Wired Ethernet network users e Check the cable between the router and the HP All in One
5. Start Here Important setup information a Wireless or wired network users you must follow the instructions in this setup guide ee om D to be successful adding the HP All in One to your network Remove all tape and lift display a b o gt USB cable users Do not connect the USB cable until step A2 a Remove all tape from the front back and both sides of the device Remove the protective film from the color graphics display b Lift the control panel eS Windows CD 4x 6in USB cable Races Cue 10 x 15 cm photo paper o Mac CD 7 power cord pg control panel faceplate Ebhemnelcable s may be pre attached Documentation CD phone cord May need to be purchased separately This CD may be included for some languages where help is not available through ink cartridges may differ the software The contents of your box HP Photosmart C7100 All in One series Setup Guide Attach the control panel faceplate if not attached A a Position the control panel faceplate b Press down firmly on all edges over the buttons on the device of the taceplate until it snaps into place Make sure all buttons come throught the holes in the faceplate Load plain paper into the bottom tray a Lift the output tray b Pull out the photo tray c Load the 4 x
6. atically and the wireless network connection will be established It the wireless connection is not established or you see the Select Network Name screen it is likely that you ran out of time after putting the wireless router in SecureEasySetup mode Put your wireless router into SecureEasySetup mode again and then rerun the Wireless Setup Wizard e Follow the prompts on the display to complete the network setup If the connection is successful go to step C3 It you have problems connecting to the network see the Basics Guide for additional setup information Option B Typical Wireless Setup Recommended a Locate and write down your wireless router settings Network Name also called SSID WEP key WPA Passphrase if needed IMPORTANT If you do not know this information you cannot continue with your wireless setup To obtain the necessary information you must consult the documentation for your wireless router the router manutacturer or the person who originally set up your wireless network As much as HP would like to help you HP is unable to answer questions about your wireless router or your network such as the Network Name WEP key or WPA passphrase b Press the Setup button on the HP All in One c Press Y until Network is highlighted and then press OK The Network Menu appears d Press Y to highlight Wireless Setup Wizard and then press OK In a few moments a list of detected networks appears on the display The
7. ded wireless router For a wireless connection go to Section C1 page 11 for instructions Note If you do not have an access point but want to connect your wireless computer to the HP All in One see the Wireless Ad Hoc Network Setup section in the Basics Guide 6 HP All in One Q Section A USB Connection Choose the correct CD Windows Users Mac Users a Turn on your computer login if necessary and then wait for the desktop to appear b Insert the HP All in One Windows CD a Turn on your computer login if necessary and then wait for the desktop to appear Note If the startup screen does not appear double click My Computer double click the CD ROM icon with the HP logo and then double click setup b Locate the HP All in One Mac CD exe c Continue to the next page c Follow the onscreen instructions to install the software d On the Connection Type screen make sure to select directly to this computer Continue to the next page e Continue to the next page T HP All In One Series Connection Type Choose how you will connect your device to this computer Through the network IMPORTANT fou must establish a connection between your device and the network before proceeding Refer to the setup instructions for your device if you have not yet established a network connection Click Next to continue HP All in One 7 Connect the USB cable Windo
8. e correct CD Windows Users a Turn on your computer login if necessary and then wait for the desktop to appear b Insert the HP All in One CD Note If the startup screen does not appear double click My Computer double click the CD ROM icon with the HP logo and then double click setup exe c Follow the onscreen instructions to install the software d On the Connection Type screen make sure to select through the network Follow the onscreen instructions e Your firewall software may provide prompts on your computer warning you that HP software is attempting to access your network You should respond to these prompts so that access is always allowed Then continue with the HP software installation f Continue to the next page Questions Anti virus and anti spyware applications can block software installation and should be disabled Remember to turn them back on following installation Mac Users a Turn on your computer login if necessary and then wait for the desktop to appear b Insert the HP All in One Mac CD c Double click the HP All in One installer icon Q Make sure you complete all screens including the Setup Assistant To install software on additional computers go to step 14 Lice the HP All In One Setup Actictant p configure your HP All in One device The HP All in One Setup Assistant will gather important information about your system and collect your pers
9. en does not appear double click My Computer double click the CD ROM icon with the HP logo and then double click setup exe c Follow the onscreen instructions to install the software d On the Connection Type screen make sure to select through the network Follow the onscreen instructions O Disi Se hn amgaead e a a BATETAN ea ned molada di irren dar peier pap berea mel Pa riami a ea mhia Fihi ki e eig mba laii Ba paa berna P prn bire idi pii or ny FeFe darai ir Cha hef e Your firewall software may provide promts on your computer warning you that HP software is attempting to access your network You should respond to these prompts so that access is always allowed Then continue with the HP software installation Questions Anti virus and anti spyware applications can block software installation and should be disabled Remeber to turn them back on again following installation Mac Users a Turn on your computer login if necessary and then wait for the desktop to appear b Insert the HP All in One Mac CD c Double click the HP All in One installer icon d Make sure you complete all screens including the Setup Assistant To install software on additional computers go to step 14 Lice the HP All in One Setup Assistant to configure your HF All in One device The HP Al in Gine Setup Assistent will gather important information about your system and collect your per
10. network with the strongest signal appears first e Do one of the following e Press Y to highlight the name of the network that you wrote down earlier and then press OK e Ifthe network name that you wrote down does not appear in the list you can enter it manually Press Y to highlight Enter New Network Name SSID and then press OK See Display keyboard tips to enter text f If your network uses security a prompt appears for the WEP key or WPA passphrase Both are case sensitive Type the WEP key or WPA passphrase as requested See Display keyboard tips to enter text It the WEP key or WPA passphrase is not accepted refer to Network Troubleshooting on page 15 Note If your router provides 4 WEP keys make sure you use the first one g Follow the prompts on the display to complete the network setup If the connection is successful go to step C3 Display keyboard tips To Select use Arrow keys to highlight and then press OK For mistakes Select Clear QWOOWOWWIOW nannan aalan For lowercase Select abc pka oe es For numbers Select 123 If you have problems connecting to the network see the Basics Guide When you are finished Highlight Done and for additional setup information then press OK 12 HP All in One Insert the correct CD Windows Users a Turn on your computer login if necessary and then wait for the desktop to appear b Insert the HP All in One Windows CD Note If the startup scre
11. oking at a photo on the display you could a quickly print a 4 x 6 inch photo by pressing the Print Photos button The HP All in One makes a print of the photo on your memory card 1 Tip You could use the Reprint Tip To learn about printing photos from memory cards y lt button to make a copy of an and other features see the User Guide and online help original photo For additional help see www hp com support ae ee MONA AA Q8 192 9022 1
12. onal Thi information will b use ithe Setup Acosta to tlup Ue selected HP A be dewoe and l i the bundled software 26 Congratulations Go to Step 16 of this Setup Guide 10 HP All in One O Choose ONE wireless network option A or B You have two options for connecting the HP All in One to your wireless network You must choose one or the other e f you are certain that your network was originally set up using SecureEasySetup go to Option A SecureEasySetup in Section C2 below e If you are not certain then go to Option B Typical Wireless Setup Recommended in section C2 which is on the next page Establish the wireless connection Requirements You must have a wireless router that supports SecureEasySetup IMPORTANT Use this method only if you have previously used SecureEasySetup to setup your network Otherwise your network settings may be reset a Put the wireless router in SecureEasySetup mode This offen involves pressing a button on the wireless router IMPORTANT You may have limited time to complete the next step after putting the wireless router into SecureEasySetup mode See the documentation that came with the wireless router for information about SecureEasySetup b Press the Setup button on the HP All in One c Press Y until Network is highlighted and then press OK The Network Menu appears d Press Y to highlight Wireless Setup Wizard and then press OK The network should be detected autom
13. sonal information This infoamation will be used by the Setup Agcstont to sthug the selected AP Aiie devot andi the bamadled software 1 Congratulations Go to Step 16 of this Setup Guide HP All in One 13 Install software on additional computers It you have additional computers on your network install the HP All in One software on each computer Choose the correct HP All in One CD for each installation Follow the onscreen instructions Make sure that you choose the connection types between the network and your HP All in One not between your computer and the network Problem A Paper Jam message appears Action Remove the back access door and then gently pull out any paper Turn the device off and then on Load the paper again Problem You did not see the screen prompting you to connect the USB cable Action Remove and then re insert the HP All in One Windows CD Refer to Section A Problem The Microsoft Add Hardware screen appears Action Click Cancel Unplug the USB cable and then insert the HP All in One Windows CD Refer to Section A Problem The Device Setup Has Failed To Complete screen appears Action Verify that the control panel faceplate is tirmly attached Unplug the HP All in One and plug it in again Check all connections Make sure the USB cable is plugged into the computer Do not plug the USB cable into a keyboard or non powered hub Refer to Section A
14. ws Users Mac Users a Follow the onscreen instructions until you see a Connect the USB cable from your computer to the prompt to connect the USB cable This the USB port on the back of the device may take several minutes Once the prompt appears connect the USB cable to the port on the back of the HP All in One and then to any USB port on your computer C pee ee rahia tg porrast poar hana rege chch Bes beer red thea chick Higa to imah J rotaling ha selene Vou tan forree pow devs isn b Double click the HP All in One Installer icon c Make sure you complete all screens including the Setup Assistant b Follow the onscreen instructions to complete the software installation FE congratulations Go to Step 18 of this Setup Guide 8 HP All in One m i Section B Ethernet wired network Connect the Ethernet cable b a Locate the Ethernet cable that you may have purchased separately b Remove the yellow plug from the back of the device c Connect one end of the Ethernet cable to the Ethernet port on the back of the device d Connect the other end of the Ethernet cable to the router IMPORTANT Your computer and the HP All in One must be on the same active working network If you are using a DSL or cable modem make sure you do not connect the Ethernet cable trom the HP All in One to the cable modem Connect it to the router only HP All in One 9 2 Choose th
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