HP C4140 Basic manual
Contents
1. Control panel features 4 Use the HP Photosmart software 6 Find more formal Mi ccoriarainr noia ere ne ets aue nee ser crhebeteesnens 6 Access the onscreen Help ss 6 Load originals and load paper 7 Avoid Paper ANS eee 10 WAKA CODY REE REE EEE 10 SCAN IN AR ne a nn ee 10 Print 10 x 15 cm 4 x 6 inch photos 11 Print from a software application 12 Replace the print cartridges 13 Clean the HP All in One iii 15 2 Troubleshooting and support 17 Uninstall and reinstall the software 17 Hardware Setup troubleshooting 18 Clear paper JQmMS cooocccocnccccncccnconcnononononnncncnonnnnnnnnnnnnnnnnnonannnnnnonannnnnnnnnnnenaninanins 20 Print cartridge troubleshooting ss 22 Before you call HP customer support 22 JE ee RER 24 System requirements sise 24 sao o 24 Print SPANO 24 CODY SPECIES IO NS seende 25 e 25 Physical specifications 25 Power specifications iii 25 Environmental specifications 25 ACOUSTIC IOMA ON ida it od 25 Environmental product stewardship program 25 REQUIStoMOICES corria a A AR 25 VIT EE eee 27 5 gt RE ERE EE AE EE NE SE EE EE EEE 28 Basics Guide 1 gt 2 Z D gt O v Q lt o T HP All in One overview Use the HP All in One to quickly and easily accomp2. All in One 1 Print cartridge door 2 Print carriage 3 Wait until the print carriage is idle and silent and then lightly press down ona print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left Basics Guide 13 gt Z D gt O v Q lt o T Chapter 1 14 4 9 If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right 1 Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges Pull the print cartridge toward you out of its slot If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector or an airtight plastic container If you are removing the print cartridge because it is low or out of ink recycle the print cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab de GC 78 MEE AC PZ 1 Cop
3. Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The HP All in One does not print Solution If the HP All in One and computer are USB connected and are not communicating with each other try the following e Look at the display on the HP All in One If the display is blank and the On button is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Make sure the print cartridges are installed Make sure you have paper loaded in the input tray e Check that the HP All in One does not have a paper jam Basics Guide 19 Chapter 2 e Check that the print carriage is not jammed Open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and the orange shipping lock Turn the HP All in One off and then turn it on again e Check that the HP All in One print queue is not paused Windows or stopped Mac If it is choose the appropriate setting to resume printing For more information about accessing the print queue see the documentation that came with the operating system installed on your computer e Check the USB cable If you are using an older cable it might not be working properly Try connecting it to another produc
4. in One To uninstall from a Windows computer and then reinstall 1 On the Windows taskbar click Start Settings Control Panel 2 Double click Add Remove Programs 3 Select the HP All in One and then click Change Remove Follow the onscreen instructions 4 Disconnect the HP All in One from your computer 5 Restart your computer xt computer Do not connect the HP All in One to your computer until after you have reinstalled the software 2 Note Itis important that you disconnect the HP All in One before restarting your 6 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One When the software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To verify that the software is properly installed double click the HP Solution Center icon on the desktop If the HP Solution Center shows the essential icons Scan Picture and Scan Document the software has been properly installed Basics Guide 17 Chapter 2 To uninstall from a Mac and then reinstall 1 Disconnect the HP All in One from your Mac 2 Open the Applications Hewlett Packard folder 3 Double click HP Uninstaller Follow the onscreen instructions 4 After the software is uninstalled restart your computer 5 To reinstall the software insert
5. or share Warning Do not insert more than one memory card at a time If more than one memory card is inserted unrecoverable data loss might occur Print from your computer The HP All in One can be used with any software application that allows printing You can print a range of projects such as borderless images newsletters greeting cards iron on transfers and posters HP Photosmart C4100 All in One series The HP All in One at a glance Label Description 1 Color graphics display also referred to as the display 2 Control panel 3 Photo paper cassette 4 Memory card slots 5 Input tray 6 Paper tray extender also referred to as the tray extender 7 Paper width guide 8 Print cartridge door 9 Glass 10 Lid backing Label Description Rear door Basics Guide L VU gt 5 e 5 D le lt lt Chapter 1 continued Label Description 2 Rear USB port 3 Power connection Use only with the power adapter supplied by HP gt Z D gt O v Q lt a T Control panel features The following diagram and related table provide a quick reference to the HP All in One control panel features Label Name and Description 1 Color graphics display also referred to as the display View menus photos and messages The display can be pulled up and angled for better viewing 4 HP Photosmart C4100 All i
6. section of the Setup Guide or see Troubleshooting and support on page 17 in this guide e HP Photosmart Software Tour Windows The HP Photosmart Software Tour is a fun interactive way to get a brief overview of the software included with your HP All in One You ll learn how the software you installed with your HP All in One can help you edit organize and print your photos e Onscreen Help The onscreen Help provides detailed instructions on features of your HP All in One that are not described in this User Guide including features that are only available using the software you installed with your HP All in One For more information see Access the onscreen Help on page 6 e Readme The Readme file contains the most recent information which might be not be found in other publications Install the software to access the Readme file e www hp com support If you have Internet access you can get help and support from the HP website This website offers technical support drivers supplies and ordering information Access the onscreen Help This guide describes a sampling of the features available so you can get started using the HP All in One Explore the onscreen Help that came with your device for information on all the features that the HP All in One supports To access the HP Photosmart Software Help on a Windows computer 1 In the HP Solution Center click the tab for the HP All in One 2 Inthe Device Support area click Onscreen
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8. All in One is not properly connected to a power supply 18 HP Photosmart C4100 All in One series Solution e Make sure the power cord is firmly connected to both the HP All in One and the power adaptor Plug the power cord into a grounded power outlet surge protector or power strip 1 Power connection 2 Power cord and adaptor 3 Grounded power outlet e If you are using a power strip make sure the power strip is on Or try plugging the HP All in One directly into a grounded power outlet e Test the power outlet to make sure it is working Plug in an appliance that you know works and see if the appliance has power If not then there might be a problem with the power outlet e If you plugged the HP All in One into a switched outlet make sure the switch is on If it is switched to on but still does not work then there might be a problem with the power outlet E le c O V gt le le a gt co Q 3 Q 0 c Le Le e pa Cause You pressed the On button too quickly Solution The HP All in One might not respond if you press the On button too quickly Press the On button once It might take a few minutes for the HP All in One to turn on If you press the On button again during this time you might turn the device off Warning If the HP All in One still does not turn on it might have a mechanical failure Unplug the HP All in One from the power outlet and contact HP
9. FACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enfor
10. Guide or Troubleshooting If you click Onscreen Guide a pop up menu appears You can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All in One If you click Troubleshooting the Troubleshooting and support page opens 6 HP Photosmart C4100 All in One series To access the HP Photosmart Mac Help 3 On the Help menu in the HP Photosmart Studio choose HP Photosmart Mac Help The HP Photosmart Mac Help appears Load originals and load paper You can copy or scan up to letter or A4 size originals by loading them on the glass L U gt 5 O 5 D le lt lt D To load an original on the glass 1 Lift the lid on the HP All in One 2 Load your original print side down in the right front corner of the glass 14 Tip For more help on loading an original refer to the engraved guides along the edge of the glass 3 Close the lid To load full size paper 1 Slide the paper width guide to its outermost position Basics Guide Chapter 1 A Note If you are using letter or A4 paper or smaller make sure the tray EG extender is open all the way 2 Tapa stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type 3 Insert the stack of paper into the
11. HP Photosmart C4100 All in One series Basics Guide YOU hp invent HP Photosmart C4100 All in One series Basics Guide 2006 Hewlett Packard Development Company L P d c Adobe and the Acrobat logo are trademarks of Adobe Systems Incorporated Windows Windows NT Windows ME Windows XP and Windows 2000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency Publication number Q8100 90256 Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Contents 1 HP All in One overview 2 The HP All in One at a glance Rs 3
12. In the presence of high electromagnetic fields it is possible the output from the HP All in One may be slightly distorted e HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields j D le gt le e Er Q on e 5 Acoustic information If you have Internet access you can get acoustic information from the HP website Go to www hp com support Environmental product stewardship program Hewlett Packard is committed to providing quality products in a environmentally sound manner For information on HP s Environmental product stewardship program see the onscreen Help Regulatory notices The HP All in One meets product requirements from regulatory agencies in your country region For a complete listing of regulatory notices see the onscreen Help Basics Guide 25 Chapter 3 Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0602 This regulatory number should not be confused with the marketing name HP Photosmart C4100 All in One series etc or product numbers Q8100A etc c e O Un E 9 2 c lt Oo Oo ER 26 HP Photosmart C4100 All in One series Warranty HP product Duration of limited warranty Software 90 days Print cartridges Until the HP in
13. aper tears when you are removing it from the rollers check the A rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Close the print cartridge door 4 Press Start Copy Black to continue the current job Basics Guide 21 Chapter 2 Print cartridge troubleshooting If you are experiencing problems with printing you might have a problem with one of the print cartridges To troubleshoot print cartridges 1 Remove the black print cartridge from the slot on the right Do not touch the ink nozzles or the copper colored contacts Check for possible damage to the copper colored contacts or ink nozzles Make sure the plastic tape has been removed If it is still covering the ink nozzles gently remove the plastic tape by using the pink pull tab 2 Reinsert the print cartridge by sliding it forward into the slot Then push the print cartridge forward until it clicks into the socket E le a Q gt N Le c le om je le lt N 2 gt O Tmn H 3 Repeat steps 1 and 2 for the tri color print cartridge on the left side 4 Ifthe problem persists print a self test report to determine if there is a problem with the print cartridges This report provides useful information about your print cartridges including status information 5 Ifthe self test rep
14. ce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty O O gt O e 3 e e 5 Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Basics Guide 27 Index Symbols Numerics 10 x 15 cm photo paper specifications 24 B buttons control panel 4 C cancel button 5 clean glass 15 lid backing 16 color graphics display 4 connection problems HP All in One does not turnon 18 control panel buttons 4 features 4 COPY make a copy 10 specifications 25 customer support contact 22 D directional pad 5 E envelopes specifications 24 environment Environmental product stewa
15. d in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 If you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the appropriate options for your print job by using the features available on the various tabs 6 Click OK to close the Properties dialog box 7 Click Print or OK to begin printing To print from a software application Mac 1 Make sure you have paper loaded in the input tray 2 From the File menu in your software application choose Page Setup 3 Make sure the HP All in One is the selected printer 4 Specify the page attributes Choose the paper size Select the orientation Enter the scaling percentage 5 Click OK 6 From the File menu in your software application choose Print The Print dialog box appears and the Copies amp Pages panel opens 12 HP Photosmart C4100 All in One series 7 Change the print settings for each option in the pop up menu as appropriate for your project 8 Click Print to begin printing Replace the print cartridges Follow these instructions when the ink level is low L VU gt 5 e 5 D le lt lt Note 1 When the ink level for the print cartridge is low a message appears EG on the
16. display You can also check the ink levels by using the HP Photosmart Mac Software on your computer Note 2 When the ink level for the print cartridge is low a message appears on the display You can also check the ink levels by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on your computer When you receive a low ink warning message on the display make sure you have a replacement print cartridge available You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges To order print cartridges for the HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page s Lo Tip You can also use these instructions to replace the black print cartridge ATA with a photo print cartridge for printing high quality color photos To replace the print cartridges 1 Make sure the HP All in One is on A Caution If the HP All in One is off when you open the print cartridge door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely when you try to remove them 2 Open the print cartridge door The print carriage moves to the far right side of the HP
17. ed by cleaning the print cartridges you might need to replace the print cartridges Basics Guide 23 3 Technical information The technical specifications and international regulatory information for the HP All in One are provided in this section System requirements Software system requirements are located in the Readme file Paper specifications This section contains information about paper tray capacities and paper sizes Paper tray capacities Type Paper weight Paper tray Output trayt Plain paper 20 to 24 Ib 75 to 90 100 20 Ib paper 50 20 Ib paper gsm Legal paper 20 to 24 Ib 75 to 90 100 20 Ib paper 50 20 Ib paper gsm Cards 110 Ib index max 200 20 10 gsm Envelopes 20 to 24 Ib 75 to 90 10 10 gsm 5 Transparency film N A 20 15 or fewer Labels N A 20 10 O 4 x 6 inch 10 x 15 cm 145 Ib 20 15 3 Photo paper 236 gsm c cs 8 5 x 11 inch 216 x 279 N A 20 10 2 mm Photo paper Maximum capacity t Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the output tray frequently Paper sizes For a complete list of supported media sizes see the printer software Print specifications Up to 1200 x 1200 rendered dpi black when printing from a computer Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200 input dpi Print speeds vary according to the complexity of the document Pa
18. efilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATIS
19. f the HP All in One only To use the scan features the HP All in One and computer must be connected and turned on The HP Photosmart Software Windows or HP Photosmart Mac Software Mac must also be installed and running on your computer prior to scanning e Ona Windows computer look for the HP Digital Imaging Monitor icon in the Windows system tray at the lower right side of the screen near the time to verify the software is running A Note Closing the HP Digital Imaging Monitor icon in the Windows EG system tray can cause the HP All in One to lose some of its scan functionality If this happens you can restore full functionality by restarting your computer or by starting the HP Photosmart Software e Ona Mac the software is always running 14 Tip You can use the HP Photosmart Software Windows or HP Photosmart Y Mac Software Mac to scan images including panorama images Using this software you can also edit print and even share your scanned images For more information see the onscreen Help that came with the HP All in One To scan to a computer 1 Load your original print side down in the right front corner of the glass 2 Press Start Scan 10 HP Photosmart C4100 All in One series 3 Press OK to select the default application to receive the scan or press W to select a different application and then press OK A preview image of the scan appears on your computer where you can edit it 4 Make any edits t
20. gain For more information see Uninstall and reinstall the software on page 17 For more information on setting up the HP All in One and connecting it to your computer see the Setup Guide that came with the HP All in One Clear paper jams If the HP All in One has a paper jam first check the rear door If the jammed paper is not in the rear rollers check the front door 20 HP Photosmart C4100 All in One series To clear a paper jam from the rear door 1 Press in the tab on the left side of the rear door to release the door Remove the door by pulling it away from the HP All in One Caution Trying to clear a paper jam from the front of the HP All in One can damage the print mechanism Always access and clear paper jams through the rear door 2 Gently pull the paper out of the rollers Caution Ifthe paper tears when you are removing it from the rollers check the A rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear door Gently push the door forward until it snaps into place 4 Press OK to continue the current job To clear a paper jam from the front door mg le O V gt le le p gt le Q 3 Q o Le Oo le 1 If necessary pull the input tray down to open it Then lower the print cartridge door Caution Ifthe p
21. input tray with the short edge forward and the print side down Slide the stack of paper forward until it stops gt Z D gt O v Q lt Q T NA Caution Make sure that the HP All in One is idle and silent when you load paper into the input tray If the HP All in One is servicing the print cartridges or otherwise engaged in a task the paper stop inside the device might not be in place You could push the paper too far forward causing the HP All in One to eject blank pages s Lo Tip If you are using letterhead insert the top of the page first with the Ye print side down 4 Slide the paper width guide inward until it stops at the edge of the paper Do not overload the input tray make sure the stack of paper fits within the input tray and is no higher than the top of the paper width guide ES Note When you use legal size paper leave the tray extender closed To load 10 x 15 cm 4 x 6 inch photo paper using the photo paper cassette 1 Remove all paper from the input tray 2 Pop out the photo paper cassette using the grooves 8 HP Photosmart C4100 All in One series 3 6 Line up the photo paper cassette with the right side of the input tray and then slide it into the printer until it stops 7 Pull the tray extender out to hold your printed photos 8 When you finish printing remove the photo paper cassette and store it in the cassette storage area on the left side of the HP All in One s Lo Ti
22. k is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year Printer peripheral hardware see the following for details 1 year A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or r
23. lish tasks such as making a copy scanning documents or printing photos from a memory card You can access many HP All in One functions directly from the control panel without turning on your computer A Note This guide introduces basic operations and troubleshooting as well as EG providing information for contacting HP support and ordering supplies The onscreen Help details the full range of features and functions including use of the HP Photosmart software that came with the HP All in One For more information see Access the onscreen Help on page 6 Copy The HP All in One enables you to produce high quality color and black and white copies on a variety of paper types including transparencies You can enlarge or reduce the size of an original to fit a specific paper size adjust the darkness of the copy and use special features to make high quality copies of photos including borderless copies Scan Scanning is the process of converting text and pictures into an electronic format for your computer You can scan almost anything photos magazine articles and text documents on the HP All in One Print photots The HP All in One is equipped with memory card slots which enable you to insert a memory card and begin printing or editing photos without uploading your photos to a computer first Additionally if the HP All in One is connected to a computer with a USB cable you can also transfer your photos to the computer to print edit
24. n exits a menu or exits settings 18 Help Opens the Help menu on the display 19 Rotate Rotates the currently displayed photo on the display 90 degrees Subsequent presses continue to rotate the photo 90 degrees 20 Zoom Out Zooms out to show more of a photo on the display 21 Zoom In Zooms in to enlarge the image on the display You can also use this button to adjust the crop box when printing 22 OK Selects a menu setting or value displayed on the display Basics Guide EE VU gt 5 e 5 D le lt lt Chapter 1 Use the HP Photosmart software You can use the HP Photosmart software to access many features not available from the control panel The HP Photosmart software provides a fast and easy way to make prints of your photos or to purchase prints online It also provides access to other basic HP Photosmart software features such as saving viewing and sharing your photos For more information on using the HP Photosmart software see the HP Photosmart Software Help gt Z D gt O v Q lt Q T Find more information A variety of resources both printed and onscreen provide information about setting up and using the HP All in One e Setup Guide The Setup Guide provides instructions for setting up your HP All in One and installing software Make sure you follow the steps in the Setup Guide in order If you have problems during setup see Troubleshooting in the last
25. n One series continued Label Name and Description 2 Directional pad Navigates through menu options 3 On button Turns the HP All in One on or off When the HP All in One is off a minimal amount of power is still supplied to the device To completely remove power turn the HP All in One off and then unplug the power cord 4 Attention light Indicates a problem occurred See the display for more information 5 Back button Returns to previous screen 6 Setup Accesses the menu system for reports and maintenance 7 Preview Displays a preview of a scan copy or photo job 8 Photo Fix Adjusts a photo for viewing or printing Features include color effects photo brightness frames and red eye removal Press this button to switch this feature on and off Photo Fix is on by default 9 Photosmart Express Launches the Photosmart Express menu for printing editing and sharing photos 10 Scan Menu Opens the Scan Menu 11 Copy Menu Selects copy options such as number of copies paper size and paper type 12 Start Copy Black Starts a black and white copy 13 Start Copy Color Starts a color copy 14 Start Scan Starts a scan job and sends it to the destination you selected using the Scan Menu button 15 Print Photos Prints all selected images in color 16 Reprints Scans the original on the glass and launches the Photosmart Express menu 17 Cancel Stops the current operatio
26. norama size printing Method drop on demand thermal inkjet Language PCL3 GUI Duty cycle Up to 3000 printed pages per month 24 HP Photosmart C4100 All in One series Copy specifications e Copy resolution up to 4800x1200 optimized dpi output using a scan resolution of 1200x1200ppi Digital image processing Up to 50 copies from original varies by model Zoom to 400 fit to page Copy speeds vary according to the complexity of the document Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text if installed Twain compliant interface Resolution up to 1200 x 2400 dpi optical varies by model 19200 dpi enhanced software Color 48 bit color 8 bit grayscale 256 levels of gray Maximum scan size from glass 21 6 x 29 7 cm 8 5 x 11 7 inches Physical specifications Height 40 2 cm 15 8 inches Width 46 5 cm 18 3 inches Depth 56 7 cm 22 3 inches Weight 4 5 kg 10 pounds Power specifications e Power consumption 40 watts maximum average printing e Input voltage AC 100 to 240 V 1 A 50 60 Hz grounded e Output voltage DC 32 V 940 mA 16 V 625mA Environmental specifications Recommended operating temperature range 15 to 32 C 59 to 90 F Allowable operating temperature range 5 to 35 C 41 to 95 F Humidity 15 to 80 RH non condensing Non operating Storage temperature range 20 to 50 C 4 to 122 F
27. o the preview image and then click Accept when you are finished Print 10 x 15 cm 4 x 6 inch photos You can select specific photos on your memory card to print as 10 x 15 cm 4 x 6 inch photos a U gt 5 e D le lt lt D z To print one or more 10 x 15 cm 4 x 6 inch photos 1 Insert your memory card into the appropriate slot on the HP All in One The HP All in One supports the memory cards described below Each type of memory card can only be inserted in the appropriate slot for that card Top slot xD Picture Card Second slot from top Memory Stick Magic Gate Memory Stick Memory Stick Duo with user supplied adapter Memory Stick Pro Third slot from top CompactFlash Il Bottom slot Secure Digital MultiMediaCard MMC Secure MultiMedia Card 2 Press OK to select Print When you press OK the most recent photo on your memory card appears on the display Press lt or P to scroll through the photos on your memory card When the photo you want to print appears press OK Press OK to select 4 x 6 Press lt or P to highlight a paper size and then press OK The following options are available Print one 10 x 15 cm 4 x 6 inch borderless photo on each sheet of 10 x 15 cm 4 x 6 inch photo paper Print up to three 10 x 15 cm 4 x 6 inch photos with borders on a full size sheet of paper When you press OK the selected photo reappears 7 Optional Change prin
28. on is provided for installation and configuration issues and some operational topics For more troubleshooting information see the onscreen Help that came with your software Many issues are caused when the HP All in One is connected to the computer using a USB cable before the HP All in One software is installed on the computer If you connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow these steps Troubleshooting common setup issues Disconnect the USB cable from the computer Uninstall the software if you have already installed it Restart your computer Turn off the HP All in One wait one minute then restart it Reinstall the HP All in One software Ot ge NS Caution Do not connect the USB cable to the computer until prompted by the software installation screen For support contact information see the inside back cover of this guide E le c O V gt le le a gt Q Q 3 Q 0 c Le Le e pa Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All
29. ons 24 scan specifications 25 HP Photosmart C4100 All in One series Index system requirements 24 weight 25 telephone numbers customer support 22 transparencies specifications 24 troubleshoot hardware installation 18 jams paper 10 print cartridges 22 USB cable 18 U uninstall software 17 USB cable installation 18 Z zoom button 5 Basics Guide 29 30 HP Photosmart C4100 All in One series 61 56 45 43 FES AA Sr BORA Ge www hp com support 03 3335 9800 Argentina Buenos Aires 54 11 4708 1600 0 800 555 5000 aS 1588 3003 out of warranty 1300 721 147 1902 910 910 Luxembourg Luxemburg 900 40 006 900 40 007 0 16 min Malaysia 1800 88 8588 Osterreich 43 1 86332 1000 0810 0010000 Inland Mexico Mexico City 55 5258 9922 01 800 472 68368 Gal 17212049 Gaya 070 300 005 070 300 004 55 11 4004 7751 0 800 709 7751 0900 2020 165 0 20 min 0800 441 147 1 3204 999 46 0 77 120 4765 905 206 4663 1 800 474 6836 1 800 711 2884 009 800 54 1 0006 Central America amp The Caribbean www hp com support 0 800 10111 63 2 867 3551 1800 1441 0094 Chile 800 360 999 0 801 800 235 RE 86 10 68687980 800 810 3888 808 201 492 1 877 232 0589 571 606 9191 01 8000 51 4746 8368 Rep blica Dominicana 1 800 711 2884 Rom nia 0801 03
30. ort shows a problem clean the print cartridges If the problem persists clean the copper colored contacts of the print cartridges 7 If you are still experiencing problems with printing determine which print cartridge is experiencing the problem and replace it eo For more information see the onscreen Help Before you call HP customer support Software programs from other companies might be included with the HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP Customer Support do the following before you call 1 Make sure that a The HP All in One is plugged in and turned on b The specified print cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 Reset the HP All in One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing the On button 3 To find support and warranty information go to the HP website at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support 22 HP Photosmart C4100 All in One series Check the HP website for updated information or troubleshooting tips for the HP All in One 4 If you a
31. p You can store your photo paper in the stowed photo paper cassette AIA when not printing This protects the photo paper from rips wrinkles and curled or bent edges Basics Guide L U gt 5 O 5 D le lt lt Chapter 1 E Avoid paper jams Z To help avoid paper jams follow these guidelines 3 e Remove printed papers from the output tray frequently a i z e Prevent curled or wrinkled paper by storing all unused paper flat in a resealable z bag e Ensure that paper loaded in the input tray lays flat and the edges are not bent or a torn e Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type e Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not force paper too far forward in the input tray e Use paper types that are recommended for the HP All in One Make a copy You can make quality copies from the control panel To make a copy from the control panel 1 Make sure you have paper loaded in the input tray 2 Load your original print side down in the right front corner of the glass 3 Press Start Copy Black or Start Copy Color to begin copying Scan an image You can start a scan from your computer or from the HP All in One This section explains how to scan from the control panel o
32. per colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Caution Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections HP Photosmart C4100 All in One series 7 Slide the new print cartridge forward into the empty slot Then gently push on the upper part of the print cartridge forward until it clicks into the socket If you are installing the tri color print cartridge slide it into the left slot If you are installing a black or photo print cartridge slide it into the right slot L ne gt 5 e 5 D le lt Lo l u l B E MEN 8 Close the print cartridge door Clean the HP All in One To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One e Clean the glass e Clean the lid backing Clean the glass Glass that is dirty from fingerprints smudges hair and dust on the main glass surface slows down performance and affects the accuracy of some features To clean the glass 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner Basics Guide 15 Chapter 1 IN Caution Do not use abrasive
33. rdship program 25 environmental specifications 25 G glass clean 15 H help use onscreen Help 6 28 Hewlett Packard Company notices 2 J jams paper 10 L labels specifications 24 left arrow 5 legal paper specifications 24 letter paper specifications 24 lid backing clean 16 M maintenance clean glass 15 clean lid backing 16 replace print cartridges 13 make acopy 10 memory cards slots 2 O OK button 5 on button 5 P paper jams 10 20 paper sizes 24 specifications 24 paper tray capacities 24 phone numbers customer support 22 photo paper specifications 24 Photosmart Express 5 physical specifications 25 power specifications 25 print from software application 12 specifications 24 print cartridges replace 13 troubleshoot 22 proof sheet 5 R regulatory notices regulatory model identification number 26 reinstall software 17 replace print cartridges 13 right arrow 5 rotate button 5 S scan button 5 documents 10 photos 10 scan specifications 25 scan glass clean 15 setup button 5 software application print from 12 software installation reinstall 17 uninstall 17 specifications See technical information start copy black 5 start copy color 5 system requirements 24 y technical information copy specifications 25 environmental specifications 25 paper sizes 24 paper specifications 24 paper tray capacities 24 physical specifications 25 power specifications 25 print specificati
34. re still experiencing problems and need to speak with an HP Customer Support Representative do the following a Have the specific name of the HP All in One as it appears on the control panel available Print a self test report See below Make a color copy to have available as a sample printout Be prepared to describe your problem in detail e Have your serial number and service ID ready found on the self test report 5 Call HP Customer Support Be near the HP All in One when you call 295 To print a self test report 1 Load letter A4 or legal unused plain white paper into the input tray 2 Press Setup The Setup menu appears 3 Press the W or the A to highlight Print Report and press OK The Print Report menu appears 5 Press OK to print a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below 6 Make sure the lines of color extend across the page gt uoddns pue Bunooysajqnoip If the black line is missing faded streaked or shows lines this might indicate a problem with the black print cartridge in the right slot If any of the remaining three lines are missing faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot a If the color bars do not appear as black cyan magenta and yellow you might need to clean the print cartridges If the problem is not resolv
35. s acetone benzene or carbon tetrachloride on the glass since they can damage it Do not place or spray liquid directly on the glass The liquid might seep under the glass and damage the device 3 Dry the glass with a dry soft lint free cloth to prevent spotting 4 Plug in the power cord and then turn on the HP All in One gt Z D gt O Q lt Q Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One To clean the lid backing 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water Wash the backing gently to loosen debris Do not scrub the backing 3 Dry the backing with a dry soft lint free cloth Caution Do not use paper based wipes as these might scratch the backing 4 If further cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol Caution Be careful not to spill alcohol on the glass or exterior of the HP All in One as this might damage the device 5 Plug in the power cord and then turn on the HP All in One 16 HP Photosmart C4100 All in One series 2 Troubleshooting and support This chapter contains troubleshooting information for the HP All in One Specific informati
36. t settings or select additional photos to print For information on these options see the onscreen Help that came with your HP All in One DR Basics Guide 11 Chapter 1 8 When you are done changing print settings and selecting photos press OK to display the selection menu 9 Press Y to highlight Done Selecting and then press OK The Print Summary screen appears 10 Press A or Y to highlight one of the following options and then press OK Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and time stamp on your photo By default the Paper Type is set to Automatic and the Date Stamp setting is set to Off If you want you can change the defaults of these settings with the Set New Defaults option gt Z D gt v Q lt Q T Print Preview Displays a preview of what your printed page will look like This enables you to verify your settings before printing and wasting paper and ink on potential mistakes Print Now Prints your photos with the size and layout you selected Print from a software application Most print settings are automatically handled by the software application You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from a software application Windows 1 Make sure you have paper loade
37. t to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length e Make sure your computer is USB ready Some operating systems such as Windows 95 and Windows NT do not support USB connections Check the documentation that came with your operating system for more information e Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off and then on again E O Q Q gt 0 Lo c y O c O le lt 1 2 2 gt O ES E e If you are connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer e Check other printers or scanners You might need to disconnect older products from your computer e Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn the HP All in One off and then on again e After you check the connections try restarting your computer Turn the HP All in One off and then on again e If necessary remove and then install the software you installed with the HP All in One a
38. the HP All in One CD ROM into your computer s CD ROM drive 6 On the desktop open the CD ROM and then double click HP All in One Installer 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All in One hardware I connected the USB cable but I am having problems using the HP All in One with my computer Cause The USB cable was connected before the software was installed Connecting the USB cable before prompted can cause errors Solution You must first install the software that came with the HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Once you have installed the software connecting your computer to the HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer E le o o 3 YN Lo c y O c O le lt Y si 2 gt O ES E a sr ID M Pu For more information on installing the software and connecting the USB cable see the Setup Guide that came with the HP All in One The HP All in One will not turn on Cause The HP
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