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HP vt6200 User's Guide

1. To use a TV set as a monitor on page 83 e Test the display with the e Diagtools diagnostics See Testing the Hardware on page 146 If HP Presentation Ready does not switch to your video settings e If you re using an external monitor that isn t a plug and play device open Control Panel Display and set up a monitor that supports the video settings you intend to use for your presentation If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology and manufacturers cannot produce displays that are cosmetically perfect Most if not all TFT displays exhibit some level of cosmetic imperfection These cosmetic imperfections may be visible under varying display conditions and can appear as bright dim or dark spots This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections TFT displays can have a small number of cosmetic imperfections and still conform to HP s cosmetic quality specifications including the following e No more than 6 pixels remain on always one color such as white red green or blue dots e No more than 6 pixels remain off always dark e No more than a total of 8 pixels stuck on or off e No other stuck pixe
2. Corporate Evaluators Guide 147 Troubleshooting and Maintenance Configuring the Computer Configuring the Computer Two tools help you configure your computer s operation the BIOS Setup utility and HP TopTools To run the BIOS Setup utility The BIOS Basic Input and Output System Setup utility enables you to make changes to the computer s system configuration and to tailor the operation of your computer to your individual work needs The settings made in BIOS Setup generally control the computer s hardware and so greatly affect how the computer operates 1 2 3 Click Start Shut Down or Turn Off Computer Restart When the HP logo appears press F2 to enter BIOS Setup The pointing devices are not active in BIOS Setup so you will need to use the keyboard to navigate e Press the LEFT and RIGHT arrow keys to move among menus e Press the UP and DOWN arrow keys to move among parameters in a menu e Press F5 or F6 to move through values for the current parameter or press ENTER to change a setting After you select the options you want press F10 or use the Exit menu to exit BIOS Setup If the settings cause a conflict between devices during reboot the system prompts you to run BIOS Setup and marks the conflicting settings The following tables describe BIOS settings for the BIOS version at publication If your BIOS is a different version some settings may differ from those shown 148 Corporate Eval
3. Corporate Evaluators Guide 151 Troubleshooting and Maintenance Configuring the Computer Boot Menu eg Beste L Cd Hard Disk Shows the order of boot devices with 1 Hard Disk Removable Device indicating a device category Move the entries to 2 Removable CD ROM DVD Drive change the order If the computer has more than Device Internal NIC one device in a category you can select the one 3 CD ROM DVD scanned Internal NIC Network Interface Card drive provides diskless boot from a network server 4 Internal NIC Exit Menu Sg LSesigter L t Save Changes and Exit Saves Setup changes then exits and reboots Discard Changes and Exit Discards any Setup changes made since last save then exits and reboots Does not affect password date or time changes Get Default Values Restores default settings and remains in Setup Does not affect password date or time changes Load Previous Values Discards any Setup changes made since last save and remains in Setup Does not affect password date or time changes Save Changes Saves Setup changes and remains in Setup Security settings are saved when changed 152 Corporate Evaluator s Guide Pavilion models Troubleshooting and Maintenance Configuring the Computer To set up TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems It offers configuration and security options that allow you to c
4. e External battery charger e Docking products 14 Corporate Evaluator s Guide Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists other sources of information about your computer and related products Source Description and Location Startup Guide This printed manual introduces your computer It also contains setup instructions basic operation guidelines troubleshooting information and warranty information Online Reference The full Reference Guide is shipped on the computer s hard drive and provides a Guide complete source for operating and maintaining the computer Look in the online HP Library or on the Recovery CD in hp Library For Windows XP the HP Library is in the Help and Support Center Online HP Notes For late breaking information available after the manuals were completed see the HP Notes in the online HP Library or on the Recovery CD in hp Library Microsoft Windows This is shipped with your computer and contains information about using the version manual of Microsoft Windows shipped with your computer HP Notebook Web www hp com notebooks Site www europe hp com notebooks European mirror HP Business www hp com go bizsupport Support Web Site Corporate This provides information about installing alternate operating systems as well as Evaluator s Guide how to configure your notebook computer in a corporate networ
5. Note Note HP Support and Service Getting Assistance for Your Computer For best service make sure you have as much of the following available when you call e Your computer s model and serial number e Your computer s operating system e Any messages displayed when the problem occurred e Were there any changes to the computer software related hardware or accessories before this occurred Can the problem be re created To receive repair service If the HP notebook product is not normally sold by HP in the country of use it must be returned for service to a country in which it is sold and supported HP Pavilion notebooks have regional support and service in selected countries Currently HP Pavilion notebook PCs are supported only in the country in which they are purchased and marketed If you are outside the country of purchase you must cover the cost of shipping your notebook to the appropriate HP authorized repair site If you are uncertain about the support available for your notebook please contact HP Customer Care see To contact HP for support or service on page 158 If your computer is under warranty To receive warranty repair service contact an HP authorized reseller or contact the HP Customer Care Center see To contact HP for support or service on page 158 The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase d
6. FAT or NTFS then press ENTER After formatting and copying files the HP notebook will reboot and continue installation Click NEXT to accept the Regional settings or click CUSTOMIZE Enter your name and organization then click NEXT Enter the Product Key then click NEXT The Product Key is located on the Certificate of Authenticity that you received with your retail version of Windows 2000 Enter a computer name and an Administration password twice then click NEXT This password is used to administer User IDs and Windows security Click NEXT This name is used by other computers on the network to access your computer Enter the correct Time Zone Date and Time then click NEXT At the Network Settings screen click NEXT to accept typical network settings or click CUSTOM SETTINGS Select the workgroup or domain option for your network enter the appropriate name then click NEXT Click FINISH The system will reboot At the Welcome to the Network Identification Wizard screen click NEXT Give the appropriate choice on user logon then click Next Click FINISH to complete the Network Identification Wizard Corporate Evaluator s Guide 113 Installing Windows 2000 Installing Retail Windows 2000 Upon completion of the retail Windows 2000 install the following devices will remain unidentified in Device Manager e Multimedia Audio Controller e Network Controller e PCI Simple Communications Controller e Video
7. I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the Lucent modem drivers While the Lucent Modem will function with the default XP modem drivers Hewlett Packard has not fully tested these drivers For this reason Hewlett Packard suggests that you install the drivers provided on the Recovery CD 1 Run SETUP EXE from the Lucent modem driver directory on the Recovery CD 2 Follow the remaining on screen instructions to complete installation To install the infrared driver If you have installed retail Windows XP you must install the Infrared driver to use the infrared port Corporate Evaluator s Guide 103 Installing Windows XP Installing Retail Windows XP To install or upgrade the Infrared driver 1 BO OO Ss E The IR hardware first must be enabled in BIOS setup To enter setup reboot the notebook and press F2 when the HP Invent logo appears Use the right arrow once in setup to move onto the SYSTEM DEVICES screen Use the down arrows to highlight INFRARED PORT Press ENTER select ENABLED press ENTER The other settings are fine at default values The default values are Mode FIR Base I O 2F8 Interrupt IRQ 3 DMA Channel DMA Press F10 to save and exit setup Select YES to confirm This will reboot the system When Windows XP finishes booting it will discover the new hardware Note
8. I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the touchpad drivers Synaptics While the touchpad will function with the default XP touchpad drivers you will lack the ability to use special features and advanced configuration settings Hewlett Packard suggests that you install these drivers to take advantage of these features This driver works for all systems including notebooks that have both the touchpad and touchstyk 1 Run SETUP EXE from the touchpad driver directory on the Recovery CD 2 Choose the desired language and click OK 3 Follow the remaining on screen instructions to complete installation Upon successful installation of the drivers you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the wired 10 100 LAN drivers RealTek While the RealTek LAN will function with the default XP LAN drivers you will lack the ability to use special features and advanced configuration Hewlett Packard suggests that you install these drivers to take advantage of these features 1 Run SETUP EXE from the LAN driver directory on the Recovery CD 2 Follow the remaining on screen instructions to complete installation To install the wireless
9. Troubleshooting Your Computer LAN Problems If the built in network adapter doesn t connect to the LAN e Check all cables and connections Try connecting at a different network station if available e Ifthe green light next to the LAN port does not light the LAN cable may not be connected to the network or the network may be down Try connecting a different computer to the cable e Make sure the internal LAN adapter is enabled in BIOS Setup See To run the BIOS Setup utility on page 148 e Make sure the LAN cable is Category 3 4 or 5 for 10Base T operation or Category 5 for 100Base TX operation Maximum cable length is 100 meters 330 feet e Click Start Help or Help and Support and use the Networking troubleshooter e Open the hardware Device Manager click Start Settings Control Panel System Windows 2000 or Start Control Panel Performance and Maintenance System Windows XP If the network interface is disabled try to enable it If it has a conflict try disabling another device If you can t browse the Network Neighborhood or My Network Places e For Windows 2000 try installing NetBEUI network protocol In Control Panel open Network and Dial up Connections e Click Start Find Find Computer Windows 2000 or Start Search Computers or People Windows XP to look for a computer If you can t log in to Netware servers e Ifa Netware server is using IPX SPX protocol you may need to force your
10. Your computer contains several software programs that work with your modem e Internet Explorer for browsing the World Wide Web e Outlook Express for sending and receiving e mail messages e Windows XP Fax Console or Windows 2000 fax software for sending and receiving faxes The modem is a high speed 56 Kbps modem For best performance you can connect to any Internet Service Provider ISP or modem network that has V 90 or V 92 interoperable modems Check with your ISP for a list of telephone numbers that support V 90 or V 92 Note that the maximum speed for faxing is 14 4 Kbps Even though the modem is capable of downloading at 56 Kbps your ISP or modem network may not operate at this speed or support this technology Please check with your service provider for information on its capabilities Furthermore download transmission rates depend on the condition of the telephone line 58 Corporate Evaluator s Guide CAUTION CAUTION Modem and Network Connections Using the Modem To connect the modem To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack 1 Check that the telephone line is an analog line sometimes called a data line You must not use a digital line 2 Connect a telephone cord with an RJ 11 plug into a telephone jack If the plug on the phone cord doesn t fit the jack you may need to use an adapter 3 Plug the other end of
11. behaviors such as stretching the image to fill the screen at lower resolutions See To run the BIOS Setup utility on page 148 For a display connected to a video adapter in a docking system the docking display is automatically selected when it is detected To change this behavior change the Primary Video Adapter setting in BIOS Setup To use a TV set as a monitor You can connect a television set or other video device to your computer to use as a display The computer s built in display remains active when you connect a TV set To connect a TV set 1 Connect the TV set to the S video port using a standard S video cable or a composite video adapter with a standard RCA type video cable 2 Run the BIOS Setup utility and select Video Configuration in the Main menu See To run the BIOS Setup utility on page 148 Corporate Evaluator s Guide 83 Add On Devices Connecting External Devices 3 Choose the proper Television Type for your area In North America the normal Television Type is NTSC In Europe Asia and Africa the normal Television Type is PAL To activate the TV display 1 Click Start Programs or All Programs Hewlett Packard Notebook HP Display Settings 2 Select the TV option To play DVD movies on the TV e Open Display in Control Panel click the Settings tab then click Advanced and make the TV a primary display e Optional connect an audio cable from the computer s audio out jac
12. carrying case or other enclosed space Do not pick up or carry the computer by its display Observe the temperature limits and other specifications listed in Hardware Specifications on page 166 Do not use the computer outside in the rain or snow inclement weather If the computer is cold warm it gradually to avoid condensation Maintain your battery for best performance see To get the most from your batteries on page 55 Basic Operation Taking Care of Your Computer To safeguard your data e Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping e Back up your work regularly Copy files to floppy CD RW or network drives e Use a virus scanning program such as the Norton AntiVirus program included with your computer to check the integrity of your files and operating system Since new viruses appear frequently you will also want to update the program s virus definitions from time to time updates are on the Web at www symantec com for Norton AntiVirus e Check your disk using the Tools tab in the disk s Properties window To extend the life of the display e Set the display brightness to the lowest comfortable level Fn F1 e When working at your desk connect an external monitor and turn off the internal display Fn F5 e If you are not using an external monitor set the Turn off monitor timeouts for both AC and battery operation
13. to the shortest comfortable interval e Avoid using a screen saver or other software that prevents the computer from changing to Display off or Standby mode after a timeout period If you use a screen saver enable the option to shut off the display after a time delay e Do not disable Display off or Standby timeouts e If you are using AC power and have no external monitor attached put the computer in Standby mode when not in use Corporate Evaluators Guide 47 Basic Operation Taking Care of Your Computer To clean your computer e You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent Do not use an excessively wet cloth and take care to keep water out of the case e Do not use abrasive cleaners especially on the display Do not apply any cleaner directly to the display Instead apply the cleaner to a soft cloth and then gently wipe the display e You can clean the keyboard with a vacuum cleaner to remove accumulated dust 48 Corporate Evaluator s Guide Batteries and Power Management Corporate Evaluator s Guide 49 Batteries and Power Management Managing Power Consumption Managing Power Consumption When you re running your computer on battery power you will want to maximize operating time without compromising performance Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off e During
14. which can be determined by removing the unit s batteries and AC adapter try the following e Reorienting or relocating the receiving antenna e Relocating the computer with respect to the receiver e Connecting the computer s AC adapter to another power outlet Connections to Peripheral Devices To maintain compliance with FCC Rules and Regulations use properly shielded cables with this device For more information consult your dealer an experienced radio television technician or the following booklet prepared by the Federal Communications Commission How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock Number 004 000 00345 4 At the first printing of this manual the telephone number was 202 512 1800 178 Corporate Evaluator s Guide Responsible Party Trade name Product name Reference Information Regulatory Information Declaration of Conformity U S A Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto CA 94304 1 650 857 1501 declares that the product s Hewlett Packard Company HP Omnibook 6000 series and Pavilion series Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that ma
15. 1 Press the button on the face of the CD ROM or DVD drive If you are using this drive for the first time be sure to remove the cardboard packing insert 2 Place the CD into the drive label facing up and gently press down to seat it on the spindle or Remove the CD 74 Corporate Evaluator s Guide Hint Add On Devices Using Plug In Modules 3 Slide the tray back into the module to close it If your computer loses power or if you have removed the CD ROM or DVD module from the computer you can manually open the drive to remove a CD Insert a straightened paper clip into the recessed hole on the front of the drive to open it To play DVD movies If your computer came with a DVD drive it also includes DVD player software that lets you play DVD movies Click Start Programs Windows 2000 or Start All Programs Multimedia DVD Player Windows XP if InterVideo WinDVD or DVD Express is not listed do the following e Run Setup on the software CD to install the player software For Windows XP if the DVD software is installed you can also use Windows Media Player to play DVD movies To play DVD movies on a TV see To use a TV set as a monitor on page 83 For best performance while playing movies on battery power set the SpeedStep setting to Max Performance Windows 2000 or set the Control Panel power scheme to Portable Laptop Windows XP See How the computer manages power automatically on pag
16. 2400bps 48 V 27ter 4800bps 72 V 29 7200bps 73 V 17 7200bps long 74 V 17 7200bps short 96 V 29 9600bps 97 V 17 9600bps long 98 V 17 9600bps short 121 V 17 12000bps long 122 V 17 12000bps short 145 V 17 14400bps long 146 V 17 14400bps short FTS n Stop transmission and wait nx10 ms F lt cmd gt Return active configuration for command F lt cmd gt Return modem capabilities for command FAX Class 2 FMR Request manufacturer identification FMDL Identify product model FREV Identify product revision FDR Begin or continue phase C receive data FDT Transmit data FET n Transmit page punctuation FK Terminate session FAXERR n Report session error FBOR n Data bit order 0 2 direct 1 3 reversed FCQ 0 Copy quality checking FCR n Able to receive O unable 1 able FDCCz DCE capabilities FDCS Current session results parameters FDIS Current session capabilities parameters FLID xxx Local ID string FPHCTO n DTE phase C response timeout nx100ms FPTS n Page transfer status S Registers Ambit Register Function Ambit Range units Default S0 Rings to auto answer 0 255 rings 0 S1 Ring counter 0 255 rings 0 2 Escape character 0 255 ASCIl 43 3 Carriage return character 0 127 ASCIl 13 S4 Line feed character 0 127 ASCII 10 S5 Backspace character 0 255 ASCll 8 S6 Wait time for dial tone 2 255 s 2 S7 Wait time for carrier 1 255 s 60 S8 Pause time for dial delay modifier 0 255 s 2 sg Car
17. 41 Norton AntiVirus 42 PC identification 43 Q Quick Lock 41 R RAM adding 89 location 18 PC2100 DDR 266 89 134 removing 90 rebooting boot device 152 temporary boot device 30 receiving faxes Windows 2000 63 Windows XP 64 recovering original software 154 Corporate Evaluators Guide 187 Recovery CD diagnostics 147 replacing 155 using 154 region code 39 76 registering computer 26 regulatory information 178 removing CD 74 DVD 74 hard disk drive 92 hard drive holder 93 PC Card 78 RAM 90 secondary battery 55 repair service obtaining 161 shipment 162 resetting 29 resolution external monitor 82 S safety battery use 175 infrared port 176 laser 176 power cords 174 wireless communication 69 saving battery power 55 screen area adjusting 36 Scroll Lock 16 20 secondary display 82 security hard drive lock 43 Kensington lock 16 41 Norton AntiVirus 42 PC identification 43 Security menu BIOS 151 selecting items 31 sending faxes Windows 2000 63 Windows XP 64 serial port connecting 84 location 17 setting up 21 shut down 52 sleep button location 16 using 25 software pre installed 13 188 specifications hardware 166 SpeedStep Technology 51 Standby mode and display life 47 definition 28 status lights 19 timeout 28 startup troubleshooting 143 static electricity 89 90 status lights battery charge 53 keyboard 16 20
18. If the Add New Hardware wizard does not open automatically start it by pointing to Start Settings Control Panel Add New Hardware At the Wizard welcome screen click NEXT Select SEARCH FOR DRIVER and click NEXT Select SPECIFY LOCATION and click NEXT Choose the correct path to find the recovery CD and click NEXT The wizard will find a driver for the Infrared device 10 Follow the on screen instructions to complete installation To install the HP Notebook utilities driver HP Notebook utilities installs the HP Display Settings application which allows you to switch active displays and modify brightness and contrast HP Display Settings provides the following features User interface to control which of the available displays should be active notebook display panel external monitor TV Slider controls for adjusting the brightness of the notebook display panel This control does not affect the external monitor or TV An icon in the taskbar for quick access to these controls 104 Corporate Evaluator s Guide Note Installing Windows XP Installing Retail Windows XP The HP Notebook utilities device implements the following features e Undock security using the physical undock button located on the docking station e Auto standby on undock based on the BIOS settings e Hibernate Fn hot key On certain systems volume and mute control implemented through the operating system that is actively reflected in the user
19. If you are using AOL e mail services are part of your AOL service For another ISP you can use Outlook Express included with your computer or an e mail system of your choice This topic includes instructions for using Outlook Express To start Outlook Express 1 Click Start Programs or All Programs Outlook Express or double click Outlook Express on the desktop if available 2 If you are not currently connected to the Internet the Dial up Connection window appears Choose Connect to connect to the Internet To send an e mail message 1 In Outlook Express click the New Mail or Create Mail tool on the toolbar 2 Fill in the information in the New Message window 3 When youre finished click the Send button To receive e mail messages 1 In Outlook Express click the Send Recv tool on the toolbar to have Outlook deliver new messages 2 Click the Inbox folder to view the list of messages Unread messages appear bold on the screen 3 To view a message click it once Or double click to view the message in its own window 62 Corporate Evaluator s Guide Modem and Network Connections Using the Modem To send and receive faxes Windows 2000 Sending and receiving faxes requires just a telephone connection you don t need an Internet connection You can use the modem and fax software to send and receive faxes on your computer Fax software is built into Windows 2000 To set up for faxing 1 Click Start Sett
20. LAN drivers AcHontec 102 To install the ESS modem drverg 103 To install the Lucent modem drivers cee ceeeesseeeececeeceenceeeeeeceeceeaeeesreeeneeesees 103 To install the infrared driver ecececceseeseceseeeeceeeeeceeeeeceeeeeeeeeeeeeeeeeaeeeeeenseees 103 To install the HP Notebook utilities drive 104 To install the HP One Touch software 105 To install the HP Desktop Zoom utility 00 0 eee ceseeeeceseeeeeeeeeeeeeeeeeeeees 106 To configure power management 106 Installing Windows 2000 cscscsscsscssscssssscssscsssscscscsssscesscscsssssssscsesesssssssesesessseeses 109 Installing Retail Windows 2000 110 RGGUITEMENIS ser lee Ee deed Eed ger 110 To prepare for software installation ceceseesceseceeceeecesceeeeeeeeeeeeeeeeeeeneenseens 112 To install retail Windows 2000 113 To update the operating gwgtem ce eeeeesceceeecsseeeceeceecesseeeeneeceeceeneeeeeeeeaeceseees 114 Corporate Evaluator s Guide 9 To install the video driver ATI Mobility Radeon 114 To install the AGP driver ALi I 3 n 115 To install the audio driver ALi MaAaI 115 To install the touchpad driver Synaptics cc eeeeseseeeeceecseeseeseceeeeeeseceeeeeeneens 115 To install wired 10 100 LAN Realfekt 116 To install the wireless LAN driver con Tech 116 To install the ESS modem e e a e a a a E E EE 116 To install the Lucent moden e a a e a Rn ee ERE sinia 117 To install the infrared river sssini
21. Runs the highlighted test F5 or Marks or unmarks the highlighted test SPACE F6 Marks or unmarks all tests in the current menu F7 Marks or unmarks all tests in all menus F10 Runs all marked tests Save the Support Ticket Press T to update and display a Support Ticket containing system and test information 11 When you are finished running tests press ESC to exit the advanced tests 12 Optional to save the Support Ticket to a floppy disk press F7 then ALT C 13 Exit Press F3 and then any key to exit and reboot 14 Optional open the Support Ticket In Windows click Start Programs or All Programs Hewlett Packard Notebook HP e Diagtools HP e Diagtools for Windows 15 Click View to display the Support Ticket 16 To add information about your problem click Comments and type the information then click OK To save or print the Support Ticket click Save As or Print To e mail the Support Ticket to your support agent click e Mail The first time you make an e mail connection from this program click Change Settings in the Connect window and enter the settings recommended by your support agent e Diagtools for Windows can also update the version of e Diagtools on your computer s hard disk In e Diagtools for Windows use the e Diagtools menu If you have trouble running e Diagtools diagnostics from the hard disk you can also run it from the Recovery CD Boot from the CD and select the diagnostics option
22. To check battery status From the battery status lights You computer has two battery status lights one for the main battery and one for a secondary battery in the module bay see Status Lights on page 19 From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information see Windows Help for details The icon looks like a battery when AC is not connected e Place the pointer over the power icon to display the remaining battery charge This value is shown as either a percentage of charge remaining or as time remaining e Double click the power icon to open the Battery Meter window From the Windows Control Panel e Windows 2000 click Start Settings Control Panel then double click Power Options This provides access to all of Windows power information options e Windows XP click Start Control Panel Performance and Maintenance Power Options then click the Power Meter tab to see the battery status The Alarms and Advanced tabs provide additional Windows power information options On the battery 1 Remove the battery from the computer see Step 1 Install the battery on page 21 2 Press the contact pad on the back of the battery The number of lights that turn on indicates the remaining charge each light represents 20 of a full charge Corporate Evaluator s Guide 53 Note CAUTION Batteries and Power Management Using Battery Power To re
23. U S Government the restrictions set forth in FAR 52 227 19 c 1 2 June 1987 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Copyright c 2000 Hewlett Packard Company All Rights Reserved Customer further agrees that Software is delivered and licensed as Commercial computer software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 or any equivalent agency regulation or contract clause whichever is applicable The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved Support Policy for Microsoft Operating Systems Service Pack HP will provide end user support for HP PCs that use Microsoft Operating Systems including its latest service packs This support will be available 30 days after the service pack being released by Microsoft Edition History Edition EG EE EE EEN April 2002 amp This manual is printed on recycled paper Corporate Evaluator s Guide 5 Contents Getting Started with Your HP Notebook seseesesoesessoseosossosseseosesoososoessesossesoesesosssesose 12 Pakang INVentory eegene Eege DEE eg 13 What ettlech Tests dest Sheet 13 PO DUY3ACCESSOLIES o ots eitecons hous caeoce cause Hoventnecentheeinek dees a a 14 To find more Ota thon esse
24. Use only the HP AC adapter included with your computer or other approved 75 watt 3 95 amp adapter Do not use a 60 watt 3 16 amp adapter such as HP F1454A or F1781A Using any other AC adapter could damage the computer or adapter and may void your warranty see Hewlett Packard Limited Warranty Statement on page 163 e Plug in the AC adapter and connect it to the AC adapter jack on the back of the computer The computer s battery then starts charging While the battery is charging you can continue with step 3 Corporate Evaluators Guide 23 Getting Started with Your HP Notebook Setting Up Your Computer Step 3 Connect a phone line If your computer does not include a built in modem you can skip this step Also if you prefer you can instead connect to a PC Card modem or an external modem 1 Make sure the telephone line is an analog line sometimes called a data line You must not use a digital line 2 Connect the telephone cord into a telephone jack If the plug on the phone cord doesn t fit the jack you may need to use an adapter 3 Plug the other end of the phone cord into the built in modem For details about using the modem see Using the Modem on page 58 24 Corporate Evaluator s Guide Hint Getting Started with Your HP Notebook Setting Up Your Computer Step 4 Turn on the computer e Press the blue sleep button above the keyboard The computer then boots up and Windows starts au
25. a connection 1 If the computer isn t on turn it on 2 The wireless indicator light is lit whenever the wireless function is on If the indicator isn t lit do one of the following Press the wireless on off button Windows 2000 Click the wireless link icon in the taskbar if present and select Wireless Radio On or Windows XP Click Start Control Panel Network and Internet Connections Network Connections then double click the wireless network connection icon A If you re within range of your wireless network your computer automatically connects To check the status of your wireless connection click the wireless link icon in the taskbar and select Wireless Status Windows 2000 or open Network Connections in Control Panel and double click the connection Windows XP Turning off communication and ending a connection 1 Important close any files that reside on other network computers 2 To turn off the wireless function without turning off the computer do one of the following Press the wireless on off button Windows 2000 Click the wireless link icon in the taskbar and select Wireless Radio Off or Windows XP Right click the wireless network connection icon in the taskbar and select Disable Suspending or shutting down the computer also turns off the wireless function 70 Corporate Evaluator s Guide Add On Devices Corporate Evaluators Guide 71 Add On Devices Using Plu
26. chair that provides good support for your lower back If an adjustable chair is not available you can use a pillow or rolled up towel to provide lower back support e Try to keep your thighs parallel to the floor and your feet flat on the floor In a mobile environment you can do this by using a phone book or briefcase to support your feet e Adjust the height of either your work surface or chair to keep your arms in a neutral position Your arms should be relaxed and loose elbows at your sides with the forearms and hands parallel with the floor e Position your notebook computer display to minimize glare and reflection For example on an airplane lower the window shade or in a hotel room draw the curtains You also should maintain a comfortable viewing distance approximately 40 to 60 cm 16 to 24 inches Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position 44 Corporate Evaluator s Guide Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer Position the computer so your wrists and hands are in a neutral position Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down If your notebook computer does not have a built in palm rest you can use a rolled up towel Try to type as lightly as possible The notebook keyboard requires little force to activate Take frequent short rest brea
27. disk You can also use the same process to create a larger Utility partition on your hard disk or to create a Utility partition on a new hard disk The hidden Utility partition contains the e Diagtools diagnostic tests and stores hibernation data for any operating system that doesn t provide hibernation This procedure formats the computer s hard disk drive and erases all data on the disk After the hard disk is formatted you ll need to reinstall your applications Do not interrupt the following process or unplug the AC adapter until the process is complete 1 Important Back up all data from your hard disk The following steps delete all data from the disk 2 Plug in the AC adapter 3 Insert the Recovery CD in the CD ROM drive To open the drive when the computer is turned off insert a straightened paper clip into the hole on the front of the drive 4 Turn on or restart the computer If the computer is running click Start Shut Down or Turn Off Computer Restart 5 When you see the HP logo press ESC 6 Select the CD or DVD drive as the boot device 154 Corporate Evaluator s Guide Troubleshooting and Maintenance Reinstalling and Updating Software 7 When the Recovery CD dialog box appears follow the displayed instructions To perform a standard recovery press 2 1 1 If prompted accept the recommended partition size If you install the factory software the recovery process can take up to 15 minutes If y
28. essinsr srities incre ss eissira 117 To install the Speedstep driver OUntelt A 118 To install the HP Notebook utilities drive 118 To install the HP One Touch dnwver 119 To install the HP Desktop Zoom utility esssseeeesseeseeseeesseeesssrssrsreserrenerresesesserees 120 To install the USB floppy driwer 120 To configure power management 120 Troubleshooting and Maintenance cscscsssscssssssscssssscssscssscsssssscssscssseseesssssesees 123 Troubleshooting Your Computer 124 Audio Problems ine neea a e a E E E O 124 CD ROM and DND Problemz ce eesseceseceenceeereeeseeceeeeesaeceeneecsaeceeeeceseeeeneees 125 IO EE 127 Docking Problems aere Seege ele Ned ante ENEE 129 Hard Disk Drive Problems reor enan Ee dee e EEEE EE ath 129 Heat Proble S E E A EEEE EN E E EE 130 Infrared Proble Sin E N A N R 130 Keyboard and Pointing Device Problems sssesseseeeesseeesssreresreerrrenresresesresenes 131 LAN Problems EE 133 Memory Probl MmS yira rne aaroo eE EErEE O E T E 134 Modem Problems rrie a a e e E aa a E E a r a E SE 134 PC Card PEMCIA Problems euii norskan e onere ooren A EErEE EEE SaS 137 Performance Problems ee a e e E E E EN T aS 138 Power and Battery Problems A 139 Printin amp Problems i iere sue Eege dee eege 141 Serial Parallel and USB Problem 141 Startup PrODIEMS arepo a r e Ee deateevsevvedeevessh nep iS 143 Wireless Proble Sininen dei giede ediebe deed e deged Ed eloo N 144 Testis the Hardware E
29. idle periods the computer automatically enters power saving modes after specified timeout periods You can adjust these timeouts to suit your working habits e You can manually send the computer into a power saving mode at any time by pressing the appropriate key see To manage power manually on page 52 How the computer manages power automatically Your computer automatically enters Hibernate mode and Standby mode and turns off the hard disk and display based on values set in Power Options in Control Panel Automatic action Occurs after To resume Turns off hard disk The hard disk is not accessed Begin using the computer Turns off the hard disk drive This is usually for the specified interval the hard disk turns on set to occur shortly after the display is turned when needed off Turns off display No keyboard pointing device Press any key or move a Turns off the display to conserve battery or other input activity occurs for pointing device to turn on power and extend the life of the display the specified interval the display Enters Standby mode No pointing devices are used Press the blue sleep button Maintains your current session in RAM and no disk drive is accessed and to return to your current turns off the display and other components no port serial parallel or IR is session to conserve battery power active for the specified interval Enters Hibernate mode The computer stays in Standby Press th
30. is correctly installed and locked in place If the computer has a short operating time e Try conserving power using any of the suggestions listed in To get the most from your batteries on page 55 Corporate Evaluator s Guide 139 Troubleshooting and Maintenance Troubleshooting Your Computer If you are running an application that has an automatic save feature such as MS Word disable this feature or increase the specified save time to reduce hard disk access If the operating time has gradually become shorter and the battery is more than a year or two old you may need to replace the battery Heavy modem use can affect battery operating time PC card use can affect battery operating time Test and recondition the battery every 3 months or so using HP Battery Optimizer see To get the most from your batteries on page 55 If the Time Remaining for the battery is not correct The Time Remaining is an estimate not a precise value and is based on the rate at which the computer is using power at the moment This value therefore depends on your current task and assumes that you will continue using power at the same rate until the battery runs out So if you check the Time Remaining while the computer is performing a task requiring a good deal of power such as reading from a CD or DVD the value will probably show less time remaining than you really have since you will probably later switch to tasks that require less pow
31. its authorized dealers meet the specifications listed on the following page Corporate Evaluator s Guide 183 Reference Information Regulatory Information Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Mobile Computing Division Manufacturer s Address 19310 Pruneridge Ave Cupertino CA 95014 U S A declares that the following product Product Name HP notebook PC Model Numbers HP Omnibook 6000 series and Pavilion series Product Options All including options for analog modem Ambit USR and radio link conforms to the following product specifications Safety IEC 60950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 IEC 60825 1 1993 A1 EN 60825 1 1994 A11 Class 1 LED GB4943 1995 EMC CISPR 22 1997 EN 55022 1998 Class B 1 CISPR 24 1997 EN 55024 1998 IEC 61000 3 2 1995 EN 61000 3 2 1995 A1 1998 A2 1998 IEC 61000 3 3 1994 EN 61000 3 3 1995 GB9254 1998 FCC Title 47 CFR Part 15 Class B ANSI C63 4 1992 AS NZS 3548 1995 Rules and Regulations of Class B Telecom TBR 21 1998 EG 201 121 1998 Radio ETS 300 826 General EMC requirements for Radio equipment Equipment Class 2 ETS 300 328 Technical requirements for Radio equipment Notified Body Number 0682 Notified Body Address CETECOM ICT Services GmbH Untertuerkheimer Str 6 10 D 66117 Saarbruecken Supplementary The product herewith complies with the requirements of t
32. music You can also plug in an external microphone external speakers or headphones If your model has an audio input port you can connect a stereo input source such as a CD player The audio jacks are three terminal stereo jacks They are not compatible with two terminal mono plugs Connecting a mono plug into the speaker out jack may damage the computer e Attach the audio cable to the corresponding audio port on the computer When you plug a device into the external microphone port the built in microphone automatically turns off When you plug a device into the audio out port the built in speakers automatically turn off To use an external monitor Connecting an external monitor 1 Click Start Shut Down Shut down Windows 2000 or Start Turn Off Computer Turn Off Windows XP 2 Connect the monitor cable from the monitor to the monitor port on the rear of the computer 3 Connect the monitor to a power source and turn it on 4 Press the blue sleep button to turn on the computer Corporate Evaluator s Guide 81 Add On Devices Connecting External Devices Switching the display to the external monitor e Press Fn F5 to cycle through the display options notebook display external monitor both or Click Start Programs or All Programs Hewlett Packard Notebook HP Display Settings You can also add a display settings icon in the taskbar for quick access e If you need to use both displ
33. open 4 If you want a label to appear onscreen when you press a One Touch button select that option on the Onscreen Display tab 34 Corporate Evaluator s Guide This key combination Windows key E Windows key F1 Windows key F Windows key M Shift Windows key M Windows key R Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu This is the same as clicking the Start button on the taskbar The Applications key brings up the shortcut menu for the current application This is the same menu that appears when you right click while pointing at the application Does this Runs Windows Explorer Runs Windows Help Runs Windows Find File or Folders Windows 2000 or Search Windows XP Minimizes all displayed windows Returns all minimized windows to original size Runs the Windows Run dialog box To use the embedded keypad Your computer s built in keyboard includes an embedded keypad you can use to type numbers and arithmetic operators The keys in this keypad are marked using light gold characters e Press Fn F8 to turn on the embedded keypad e Hold Fn while typing a key to turn the embedded keypad on temporarily When the embedded keypad is active you can use Num Lock to change how the keypad functions e Num Lock on the keys enter the numbers and arithmetic operators printed in light gold on the keyboard e Num Lock o
34. pubbliche commutate La compatibilit della rete dipende dalle impostazioni interne del software Rivolgersi al fornitore dell apparecchiatura qualora sia necessario utilizzare quest ultima su una rete telefonica diversa Per ulteriore assistenza sul prodotto contattare Hewlett Packard Corporate Evaluator s Guide 181 Reference Information Regulatory Information Japan CORES GIE SE EES E MARS VCC ORE BO lt OFABEREMRECT CORBIS RERRCHAT SCL CAMELTWETA CORBMIUFT OTLEY VR ERICUELT RASNA CRESS SECT CEMBVET AY RU SAS IGE TELUMYRUELTR SL Japan Telecommunications Approval JATE approval number A01 1013JP AO1 1038JP Name of Equipment T51M044 00 JO7M040 04 BL AO TER LAN BEVOR S OR RH BUY YSORR WF ESO TC RO Ris FA GER AC A RBS ORNER RATE SRR ROE Sib APELI RH DRMRSAN CET 1 LOBES SAK ii lt COORD ORNRRAR ORE EH RRM RSC L EREBLT FAY R LORD BOAR ORAM RAI LCTO ie EL it KOO AARRLRET SP RABROBNEBLLEL Feel I HX REMHOLDOMBS AI RF 4 va vOBBRE ow CCR LTF 3 tO oi EDERRA ORENEAN L CERFEORARES LEAR YP BHU OLE MBA L AH ROMBEABMVADEF SY SR 03 5344 7181 TELEC approval number 01INYDA1044 Name of Equipment 802MIP W 2 4DS1 SE EE RES 182 Corporate Evaluator s Guide Reference Information Regulatory Information Russia Tlpoaykt ceprupruuposan B cHcteme OCT P MOJEM Geptdatpopan B cHcTeMe SJIEKTPOCB International Products sold internationally by Hewlett Packard and
35. the AC adapter when the computer is not in use e To preserve the life of a battery be sure to charge it regularly e For long term storage the battery must be charged 20 50 to minimize capacity loss by self discharge and to avoid deterioration of battery performance e To maintain maximum battery capacity and accuracy of the battery gauge perform this calibration procedure every few months 1 Click Start Programs or All Programs Hewlett Packard Notebook HP Battery Optimizer 2 Follow the displayed instructions to test and condition your battery The process could take 4 6 hours or more per battery You can use the computer during the process If you interrupt the process the battery might be left with a low charge To maximize processor speed If your computer contains a multispeed processor with Intel SpeedStep Technology the processor can automatically switch to lower power saving speeds or to higher performance speeds according to the workload See How the computer manages power automatically on page 50 56 Corporate Evaluator s Guide Modem and Network Connections Corporate Evaluators Guide 57 Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port you can connect your modem to a telephone line and communicate with other computers throughout the world You can explore the Internet send and receive e mail messages and use your PC to send and receive faxes
36. the parallel printer or other parallel device to the computer s parallel port To connect the floppy drive to this port see To connect the floppy disk drive to the parallel port on page 74 To connect an external keyboard or mouse e Plug a USB mouse or keyboard into a USB port on the computer e Plug a PS 2 mouse or keyboard into a PS 2 port on the computer The pointing stick and touch pad are normally disabled while an external PS 2 mouse is connected To connect a PS 2 mouse and keyboard at the same time use the HP F1469A Y adapter To connect a USB device Your computer s universal serial bus USB provides a bi directional serial interface for adding peripheral devices such as game controllers serial and parallel ports and scanners on a single bus e Attach the device s USB cable to one of the computer s USB ports Windows automatically recognizes the USB device Some USB devices can be connected to the computer in series this is called a daisy chain connection If you have problems making this connection contact the device manufacturer and the HP Business Support Web site www hp com go bizsupport for the latest version of the driver for the device 80 Corporate Evaluator s Guide CAUTION Note Add On Devices Connecting External Devices To connect an audio device Your computer includes a built in microphone just in front of the blue sleep button that you can use to record voice sound and
37. the phone cord the built in modem 4 Check your modem s country or region settings e Windows 2000 click Start Settings Control Panel double click Phone and Modem Options then click Edit on the Dialing Rules tab e Windows XP click Start Control Panel Printers and Other Hardware Phone and Modem Options Your built in modem may not work with multiple phone lines or a private branch exchange PBX cannot be connected to a coin operated telephone and does not work with party lines Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem Check your telephone line type prior to connecting your phone line Special restrictions in certain countries e Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider The number of failed attempts and the period you must wait before trying again differ from country to country check with your telephone company Corporate Evaluator s Guide 59 Modem and Network Connections Using the Modem For example if you are dialing from Italy and fail to connect to your server or cancel the connection you must wait one minute before dialing that number again If you dial before then you will get an error message that says delay After the fourth failed connection you must wait one hour before trying the number again If you dial before the hour is up you will get a message that sa
38. to determine the correct modem model If you installed retail Windows 2000 and your HP Notebook contains a built in Lucent modem you must install the Lucent modem driver To install or upgrade the Lucent modem driver 1 Run SETUP EXE from the Lucent driver directory on the Recovery CD 2 Click OK at the prompt Do you want to install the modem driver 3 Reboot the notebook after installing the driver To install the infrared driver If you have installed retail Windows 2000 you must install the LAN driver The driver is contained in the IR directory To install or upgrade the Infrared driver 1 The IR hardware first must be enabled in BIOS setup To enter setup reboot the notebook When the HP Invent logo appears press F2 2 Use the right arrow once in setup to move onto the SYSTEM DEVICES screen 3 Use the down arrows to highlight INFRARED PORT 4 Press ENTER select ENABLED press ENTER The other settings are fine at default values The default values are Corporate Evaluators Guide 117 Installing Windows 2000 Installing Retail Windows 2000 Mode FIR Base I O 2F8 Interrupt IRQ 3 DMA Channel DMA 0 5 Press F10 to save and exit setup Select YES to confirm This will reboot the system When Windows 2000 finishes booting it will discover the new hardware Note If the Add Hardware wizard does not open automatically start it by pointing to START SETTINGS CONTROL PANEL ADD NEW HARDWARE At the Wizard w
39. to do this if the bay is empty or contains a battery or Shut off the computer Click Start Shut Down Shut down Windows 2000 or Start Turn Off Computer Turn Off Windows XP 3 Press the button on the module release latch and slide the latch toward the front of the computer 5 Slide the new plug in module into the computer until it clicks into place If you have a CD ROM drive or other module in the module bay you can connect the floppy disk drive to the parallel port See the next topic If you need to format a hard disk drive module see To prepare a new hard disk drive on page 94 Corporate Evaluators Guide 73 CAUTION Add On Devices Using Plug In Modules To connect the floppy disk drive to the parallel port If you prefer you can connect the floppy disk drive to your computer s parallel port using an external floppy drive cable available from HP e Connect the F2008 cable directly to the floppy drive and to the computer parallel port Before disconnecting the floppy disk drive use the icon in the taskbar to stop the drive or else shut down the computer See To replace a plug in module on page 72 To insert or remove a CD or DVD Do not remove a CD or DVD while the computer is reading it Otherwise the computer could stop responding and you could lose data Be sure to press the CD or DVD onto the spindle You can damage the disk or drive if you just lay it on the tray
40. value to Never See Windows Help for details If you want to save the settings as a power scheme click Save As and enter a name for the scheme Do not disable Hibernate support in the Power settings or you will lose any unsaved data if the computer s battery runs down completely Managing CPU power If your computer contains a multispeed processor with Intel SpeedStep Technology the taskbar in Windows 2000 contains an Intel SpeedStep Technology icon This feature enables the processor to automatically switch to lower power saving speeds or to higher performance speeds according to the workload You can customize SpeedStep to best suit your working environment e Windows 2000 Double click the Intel SpeedStep Technology icon in the taskbar then select the battery and AC options you want The Max Battery option uses the lowest processor speeds for maximum battery time The Auto option uses medium and high processor speeds Corporate Evaluator s Guide 51 Batteries and Power Management Managing Power Consumption e Windows XP Click Start Control Panel Performance and Maintenance Power Options On the Power Schemes tab select a power scheme This scheme automatically controls the processor speeds e The Max Battery scheme uses the lowest processor speeds while running on battery power but uses medium and high processor speeds on AC power e The Portable Laptop option uses medium and high processor speeds on battery and A
41. when returning your notebook for repair contact HP Service and Support see To contact HP for support or service on page 158 If your notebook is not packaged properly you will be responsible for any damages to it that occur during shipping 1 Important Back up your hard disk drive The hard disk may need to be replaced or reformatted while your computer is being repaired 2 Hewlett Packard cannot guarantee the return of removable components Please remove the following prior to sending your computer in for service e PC cards e AC adapter and power cord e Any removable media such as CDs DVDs or floppy disks e Any hardware not involved in the problem and not requested for repair 3 When sending your notebook to Hewlett Packard please use the original product packaging or other substantial packaging to avoid damage to the unit in transit Make sure at least three inches of suitable packing material surround around the unit Your notebook will be returned to you in new packaging If the hard disk drive is defective you will receive a replacement drive that is either unformatted or loaded with software for verification You should restore the computer s original software using your Recovery CD see To recover the factory installation of your hard disk on page 154 or other recovery method 162 Corporate Evaluator s Guide HP Support and Service Hewlett Packard Limited Warranty Statement Hewlett Packar
42. 12 click Start Shut Down Hibernate Windows 2000 allow timeout Click Start Shut Down Shut down Windows 2000 click Start Turn Off Computer Turn Off Windows XP slide the power button only if the Start menu procedure doesn t work To turn on Press the blue sleep button to restart or to resume your session from Standby or Hibernate mode You can also customize the way these power modes work See How the computer manages power automatically on page 50 28 Corporate Evaluator s Guide Basic Operation Operating Your Computer To reset the computer Occasionally you may find that Windows or the computer has stopped responding and will not let you turn the computer off If this happens try the following in the order listed e If possible shut down Windows Windows 2000 press CTRL ALT DEL click Shut Down and press the blue sleep button to restart Windows XP press CTRL ALT DEL then click Shut Down Restart or if this fails e Slide and hold the power button for 4 seconds until the display shuts down then press the blue sleep button to restart or if this fails e Insert a straightened paper clip into the system off switch on the right side of the computer then press the blue sleep button to restart Corporate Evaluators Guide 29 Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk You can also boot th
43. 146 FAT32 format 155 Fax Console Windows XP 64 faxes Windows 2000 63 Windows XP 64 files protecting 43 recovering 154 floppy drive connecting 72 parallel connection 74 Fn key F1 decrease brightness 33 36 F12 hibernate 33 F2 increase brightness 33 36 F5 display select 82 F5 display 33 F7 mute 33 F8 keypad 35 NumLock scroll lock 33 temporary keypad 35 H hard disk drive caring for 47 creating Hibernate partition 155 FAT32 format 155 Hibernate partition 92 holder 93 location 18 locking 43 NTFS format 155 preparing for use 94 protecting 46 replacing 92 troubleshooting 129 hardware specifications 166 Hewlett Packard support 158 hibernate creating partition 155 mode 28 Hibernate mode definition 28 entering 52 status lights 19 20 Hibernate partition 92 hot computer 130 hot keys 33 HP Battery Optimizer 56 HP Business Support Web site 15 HP Customer Care contact by e mail 159 getting support 158 HP Desktop Zoom 37 HP Instant Support 124 HP Library 15 HP Notes 15 HP Quick Lock 41 I infrared communication transferring files 85 186 Corporate Evaluator s Guide troubleshooting 130 infrared port location 16 making connections 84 mode 150 printing 85 safety 176 troubleshooting 130 infrastructure wireless network definition 67 setting up 67 inserting CD 74 DVD 74 PC Card 77 installing
44. 1671 1535 chipset Display controller ATI Mobility Radeon M6 P Audio controller Realtek AC 97 ALC201 soft audio CardBus controller TI PC1410 Keyboard embedded controller National PC87570 Super I O integrated in core logic LAN Realtek RTL8100B Modem Ambit Lucent controllerless or Ambit softmodem 802 11b wireless LAN Actiontec with Intersil Prism 2 5 chipset 168 Corporate Evaluator s Guide Reference Information Modem Reference Information Modem Reference Information If your computer has a modem port you can customize the operation of the modem using AT commands and S registers You can do this from Phone and Modem Options in Control Panel from most communications software or by using terminal mode in your software See To change your modem settings on page 61 Note You should have a good understanding of modems and how they operate before you change default settings This section contains summary information about AT commands S registers and selected result codes for the built in modem Your computer has an Ambit Ambit ESS or Ambit Lucent modem Modem Reference Ambit In the following AT command table default settings are shown in bold All listed AT commands except A must be preceded by AT AT Commands Ambit Command Function Ambit Basic and Extended AT Commands Al Re execute command not preceded by AT A Go off h
45. 6 60 USB device 80 wireless network 66 68 Corporate Evaluator s Guide 15 cursor pointer 31 32 Customer Care getting support 158 Web site 15 D data protecting 47 default BIOS settings 149 desktop management 153 Desktop Zoom 37 devices boot order 152 docks 85 external display 35 infrared 84 ports for 79 serial 84 temporary boot order 30 devices external parallel 80 USB 80 diagnostics 146 dial in network connections 61 display BIOS settings 149 brightness 33 36 47 55 dual display 83 dual monitor 83 extending life 47 external 81 port 17 power 55 quality 128 secondary 82 Corporate Evaluator s Guide 185 settings 36 switching to external 35 troubleshooting 127 display colors adjusting 36 docking 86 docking port 17 docking system docking 86 installing tray 86 purpose 85 troubleshooting 129 undocking 88 docking tray 86 dragging items 31 drive lock 43 drivers downloading 156 drives creating Hibernate partition 155 hard drive holder 93 hard drive lock 43 plug in modules 72 replacing hard disk 92 94 DVD drive installing 72 playing movies 75 setting region code 39 76 troubleshooting 125 E e Diagtools for Windows 146 147 e mail HP Customer Care 159 sending and receiving 62 encryption 66 68 ergonomics 21 euro symbol 132 Exit menu BIOS 152 extended memory 149 external mouse configuring 32 F F10 diagnostics
46. C power See Windows Help for additional information about power schemes To manage power manually In addition to allowing the computer to enter its power saving modes automatically you can also put it into any of the following three modes whenever you need to Power mode Does this Use when To enter this mode Standby Maintains your current You will be away Press blue sleep button session in RAM and turns off from your computer or the display and other for up to several click Start Shut Down components hours Standby Windows 2000 click Start Turn Off Computer Stand By Windows XP Hibernate Saves the current session to You will be away Press Fn F12 disk then shuts down from your computer or Provides maximum power for a day or more click Start Shut Down savings while still allowing but want to continue Hibernate Windows 2000 you to recover the current your session session Off Turns off your computer You re done with Click Start Shut Down Shut providing maximum power your work down Windows 2000 savings The current session or will not be saved and any click Start Turn Off Computer unsaved data will be lost Turn Off Windows XP slide the power button only if the Start menu procedure doesn t work You can also turn off the display by closing the lid 52 Corporate Evaluator s Guide Batteries and Power Management Using Battery Power Using Battery Power
47. CD screen on your system but you can adjust it later when installing the video drivers At the XP welcome screen click NEXT to take the Windows XP Tour or click CANCEL to skip the tour XP will check for an Internet connection for the registration process You may click SKIP in the lower left corner to skip the registration if you do not have an active Internet connection If you choose to skip the registration you must select to REGISTER LATER and click NEXT In XP User definition you must enter at least one user This definition will allow automatic access for local administrators Click FINISH to enter the XP desktop Upon completion of the retail Windows XP installation the following three devices will remain unidentified in DEVICE MANAGER e Network Controller e Video Controller e Video Controller VGA Compatible 100 Corporate Evaluator s Guide Installing Windows XP Installing Retail Windows XP To install the video drivers ATI Radeon Series While the video will function with the default XP video drivers you will lack the ability to use special features and advanced configuration settings Hewlett Packard suggests that you install these drivers in order to take advantage of these features 1 Insert the bootable Recovery CD into the CD ROM DVD drive 2 Run SETUP EXE from the video driver directory 3 Follow the on screen instructions to complete installation Upon successful installation of the drivers
48. Controller VGA Compatible To update the operating system Hewlett Packard suggests that you update the operating system before proceeding to install the drivers Please download and install Service Pack 2 from Microsoft Windows 2000 Service Packs can be downloaded from Microsoft at http www microsoft com windows2000 downloads servicepacks To install the video driver ATI Mobility Radeon If you have installed retail Windows 2000 you must install the ATI video driver To install or upgrade the ATI video driver 1 Insert the bootable Recovery CD into the CD ROM DVD drive 2 Run SETUP EXE from the video driver directory on the Recovery CD 3 Follow the on screen directions to complete installation Upon successful installation of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step You can reboot at this point to have full screen video for the remainder of the configuration process NOTE you may need to resize your display to the appropriate size for your LCD after rebooting 114 Corporate Evaluator s Guide Installing Windows 2000 Installing Retail Windows 2000 To install the AGP driver ALi 1535 If you have installed retail Windows 2000 you must install the AGP driver 1 Run SETUP EXE from the video driver directory on the Recovery CD 2 Follo
49. Disabled UUID Displays the value of the 16 byte UUID Universally Unique Detected ID as 32 hex characters automatically MAC Address Displays the MAC network address of the internal wired Detected LAN automatically Serial Number Displays the serial number as shown on the back of the unit Detected automatically Service ID Displays an identifier used for repair service Detected automatically Corporate Evaluator s Guide 149 Troubleshooting and Maintenance Configuring the Computer System Devices Menu PS 2 Pointing Devices Disables the internal pointing devices when an external PS 2 Auto mouse is connected FDD Controller Enables the floppy drive Enabled Legacy USB Support Enables BIOS support for USB mouse keyboard and floppy Disabled disk drive Internal LAN Enables the internal wired LAN Enabled is located under the door on the bottom of unit Serial port Enables the serial port Enabled e Mode Sets the hardware to support FIR Fast IR or SIR Standard FIR IR infrared communications ES Sets the DMA channel for Fast IR FIR mode DMAO Mini PCI Slot 1 Enables the PCI slot normally used for a wireless LAN which Enabled Base I O Sets the I O address 378h Interrupt Sets the I O interrupt IRQ7 DMA channel Sets the DMA channel for ECP mode DMA3 150 Corporate Evaluator s Guide Troubleshooting and Maintenance Configuring the Computer Security Menu Administrator Passw
50. E jumpers on the drive to the Single or Cable Select setting Whenever you want to partition or format a drive that s larger than 8 GB you must first use Device Manager to turn on the Int 13 setting for the IDE drive Hard Disk Drive Problems If the computer s hard drive doesn t spin e Make sure the computer has power If necessary connect the AC adapter and make sure it is fully plugged into a power source and into the rear of the computer e Remove and reinsert the hard drive See Replacing the Hard Disk Drive on page 92 Corporate Evaluators Guide 129 Troubleshooting and Maintenance Troubleshooting Your Computer If the hard disk makes a buzzing or whining noise e Back up the drive immediately e See whether the noise is coming from elsewhere such as from the fan or a PC Card drive If files are corrupted e Open My Computer select the disk you want to scan click File Properties and use the Tools tab e Run the virus scanning program See To protect against viruses on page 42 e Test the hard disk drive with the e Diagtools diagnostics See Testing the Hardware on page 146 e If necessary you can format the hard disk and reinstall the original factory software See To recover the factory installation of your hard disk on page 154 Heat Problems Your computer normally gets warm during routine operation If the computer gets abnormally hot e Always set the computer on a flat sur
51. E 146 To run the e Diagtools diagnostic rest 146 Configuring the Computer S costs d ene a a a ein 148 To run the BIOS Setup utility oo ee ceecsecesecssecssecsecnsecnaecseeeaeesaeeneeeas 148 LO Set Up TOPLO annerer rege Seege soveciap yey eS Ep TAE aE aes 153 Reinstalling and Updating Software 0 ccc cesseeseseeeeceseneeeeceeceeeseesecneeaeenecaeeeeeaeeas 154 To recover the factory installation of your hard disk cc cceceseeeeeeeteneeeeeeeee 154 To create a boot disk Windows 20001 155 To replace a damaged Recovery CD 155 Toupdate the BIOS cscescssecsasessccaibsksebeeussabissedesspeaiidesessse ssead set ESEE rt Sapo EEEE EEs 156 To update Windows rivers eee eee ecceesceeecesecesceecesecaecsacsaecsaecsaecsaecaeenaeenes 156 10 Corporate Evaluator s Guide HP Support and Service ccscccsccsscscscscecsscccscsescsscccscssscsssccscsssessscsssesssssscsssssesseees 157 Getting Assistance for Your Computer 158 To get help from the Web s2 s s cscisscgeiesesssievenssvecssesessesb ETE EEA AREE 158 To contact HP for support OF Service eee eeeeeceeeseeseceeceeesesecececcsaeceseecaenaseeees 158 Torec ive repair SErvViC ee ek irah era rea Eae sees tyson le E gesehobessed 161 To prepare your computer for sbipment eee eeeeecseeeeseceeceeeseeseceeeeceaeceseeeens 162 Hewlett Packard Limited Warranty Statement 163 Reference Information ssssssessssessecessessssessssessessessssesessesse
52. EEE ENEE NEEREEEENEEESENEEEENE NEEN EES 48 Batteries and Power Management ccscsscssscssscsssssccssccssccscesescseseseesecssecsseceseesees 49 Managing Power Consumption 2000 cece eeeeeceseecseeeneeeeeeeeecseeeeeseeeeeeseeeseaeeeeeeeeseeeees 50 How the computer manages power automatically 0 eee esecseeeseceeesseeneeeees 50 To manage power manual 52 Using Battery Rouer eege aie Ae ats ales eae iets 53 To check battery Stage ege ENEE SEA 53 To respond to a low battery Warning 0 00 eee ceteeteceeeseceseeeeceeeeeeeseeeeeeseeenees 54 To recharge the battery cse eoe a raaa ieee caveats EEEa 54 To use additional batteries oe ee eeceeeeeeeeeeeeeeeeseeeeeeeeeeseceseceseeeesseesseesaeenees 55 To get the most from your batteries ec eeeeecseeesecseceeeseeseeeceecsaeceeeeceaeeeeeeeeens 55 To maximize Processor speed 56 Modem and Network Connections sccscssssssesecsessssscssseesesevsesseseesesesseseenevsesesnens 57 Using the Modemni reaa ETE E EE had aie hein eee Ren 58 Tosconnect the Modem ves isin eid lel dee eid avoids athe ided events 59 To connectito the ntemmet sses escsccscsceusetehecedssnnsvecbses aa cesses A Erene Eaa E KESEN 60 To disconnect from the Internet 61 To dial in t0 a Network sienna eienen sieni EEE EESE EAEE ETES 61 To change your modem settings eee eee eee ceeeceseeeeeeeeceeeeseceseeecsseenseenaeeaees 61 To send and receive e mail 62 To send and receive faxes Windows 20001 63 To send and recei
53. Europe Austria 43 0 810 00 6080 Belgium Dutch 32 0 2 626 8806 French 32 0 2 626 8807 Czech Republic 42 0 2 6130 7310 Denmark 45 39 29 4099 English International 44 0 207 512 5202 Finland 358 0 203 47 288 France 33 0 1 43 62 34 34 Germany 49 0 180 52 58 143 Greece 30 1 60 73 603 Hungary 36 0 1 382 1111 Ireland 353 0 1 662 5525 Italy 39 02 264 10350 Netherlands 31 0 20 606 8751 Norway 47 22 11 62 99 Poland 48 22 865 98 00 Portugal 351 21 317 6333 Romania 40 1 315 44 42 Russia Federation Moscow 7 095 797 3520 St Petersburg 7 812 346 7997 Spain 34 902 321 123 Sweden 46 0 8 619 2170 Switzerland 41 0 848 80 11 11 Turkey 90 216 579 71 71 UK 44 0 207 512 52 02 Ukraine 7 380 44 490 3520 Asia Australia Australia 61 3 8877 8000 China Mainland 800 810 5959 Hong Kong 852 300 28 555 India 1 600 112267 Indonesia 62 21 350 3408 Japan Navi Dial 0570 000 510 other 81 3 5344 7181 Korea Seoul 82 2 3270 0700 outside Seoul 080 999 0700 Malaysia 1 800 805 405 New Zealand 64 9 356 6640 Philippines 63 2 867 3551 Singapore 65 272 5300 Taiwan 0800 010055 Thailand 66 2 353 9000 Vietnam 84 0 8 823 4530 Africa Middle East Algeria Morocco 212 22404747 Egypt 02 532 5222 Israel 972 0 9 952 4848 South Africa inside RSA 086 000 1030 outside RSA 27 11 258 9301 United Arab Emirates 971 4 883 8454 160 Corporate Evaluator s Guide
54. HP Omnibook XT VT6200 PC Technology Code EG Corporate Evaluator s Guide Technology Code EG Notice This guide contains information about only the Omnibook XT VT6200 technology code EG The technology code is shown on the serial number label on the bottom of the computer and it is also included in the BIOS version number Information about models with other technology codes may be available in other guides This manual and any examples contained herein are provided as is and are subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard Co shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein Consumer transactions in Australia and the United Kingdom The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers Copyright Hewlett Packard Company 2001 2002 All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are r
55. INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU HP Notebook with 1YR 3YR or similar mark on 1 year 3 years or number of years marked serial number label HP Notebook with 90D or similar mark on serial number 90 days or number of days marked label HP Notebook accessories and batteries Non HP accessories Not warranted by HP Refer to manufacturer s warranty HP Software Microsoft Software 90 days 164 Corporate Evaluator s Guide Reference Information Corporate Evaluator s Guide 165 Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products the specifications shown below are subject to change For the latest specifications see the HP Notebook Web site www hp com notebooks Physical Attributes Size 14 inch display 315 x 261 x 32 mm 12 4 x 10 3 x 1 3 in Size 15 inch display 325 x 264 x 35 mm 12 8 x 10 4 x 1 4 in Weight 2 3 2 8 kg 5 1 6 2 Ib depending on configuration Magnesiu
56. LAN drivers Actiontec Windows XP does not contain the necessary drivers for the wireless LAN hardware that may be in your notebook not all HP Notebooks are equipped with wireless LAN To enable wireless LAN you must install the drivers that are provided on the Recovery CD 1 Run SETUP EXE from the wireless driver directory on the Recovery CD 102 Corporate Evaluator s Guide Installing Windows XP Installing Retail Windows XP 2 Follow the remaining on screen instructions to complete installation 3 Before the wireless LAN will function on most networks LAN settings must be configured properly These settings must be obtained from a network administrator Upon successful installation of the drivers you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the ESS modem drivers While the ESS Modem will function with the default XP drivers Hewlett Packard has not fully tested these drivers For this reason Hewlett Packard suggests that you install the drivers provided on the Recovery CD 1 Run SETUP EXE from the ESS modem driver directory on the Recovery CD 2 Choose to upgrade drivers 3 Follow the remaining on screen instructions to complete installation Upon successful installation of the drivers you will be asked to reboot your notebook Choose YES
57. R 266 RAM modules Up to 1 GB 1024 MB RAM using 512 MB modules 2 GB RAM maximum At least 128 MB RAM preinstalled Audio System Stereo sound via two built in speakers 500 Hz to 10 kHz range 3D enhanced audio Built in microphone Separate audio off button with indicator light Headphone out microphone in plus audio line in for certain models 166 Corporate Evaluator s Guide Reference Information Hardware Specifications Keyboard and 87 88 key touch type QWERTY keyboard with 101 102 key emulation Pointing Devices Embedded numeric keypad Left and right click buttons center scroll button 12 function Fn keys 4 user programmable One Touch buttons Pointing stick and touch pad or touch pad only with on off button and indicator LAN Ethernet 10Base T 10 Mbps and 100Base TX 100 Mbps support Supports wake on LAN fast IP DMI ARMON MBA Managed Boot Agent support for PXE BINL NCP IPX DHCP Modem Hardware based controllerless modem Ambit Lucent or software based modem certain models Ambit ESS mini PCI interface Data speed 56 Kbps V 90 V 92 maximum Fax speed 14 4 Kbps Class 1 and 2 Modulation V 21 V 22 V 22bis V 23 V 32 V 32bis V 34 V 90 V 92 X2 Bell 103 Bell 212A Synchronous transfer V 80 Compression V 42bis MNP5 Error correction V 42 MNP2 4 Fax Group 3 fax Class 1 V 17 V 27ter V 29 V 21 Wireless LAN Radio IEEE 802 11b WECA Wi Fi compliant direct se
58. Records your ownership of the computer with Hewlett Packard and provides access to service support and information e Records your ownership of the Windows XP operating system with Microsoft If you have Windows 2000 please contact Microsoft separately to register the operating system If you decide not to register during Windows setup choose the option to print the registration form and then fax it to HP at the fax number on the form Or you can register by calling HP Customer Care see To contact HP for support or service on page 158 to find the phone number What to do next Here are a few things you may want to try at this point e If you re not familiar with the version of Windows installed on your computer click Start Help Windows 2000 or Start Tour Windows XP or check the Windows manual to discover what s new e If your computer includes a DVD drive or CD RW drive you also received special software for the drive find the software CD in the box Click Start Programs Windows 2000 or Start All Programs Multimedia Windows XP if the software isn t listed install it by inserting the CD in the drive Follow the instructions displayed run Setup on the CD if it doesn t run automatically See the online Reference Guide to learn more about using and maintaining your computer To connect to the Internet If you are connected to a wired or wireless LAN with Internet access or your computer has a modem bui
59. Shut Down or Turn Off Computer Restart e Ifthe card requires an IRQ make sure one is available e Try the card in another computer to see whether the card functions properly e Zoomed Video is not supported e Certain Xircom CE2 IIps LAN cards conflict with the game port device in Windows 2000 Contact Xircom to see if your card is one of these e When using a PC card in a docking system insert or remove the card while the system is turned on e Test the PC card with the e Diagtools diagnostics See Testing the Hardware on page 146 If an I O card stops communicating properly e The card may have been reset if the computer suspended or turned off Exit any applications then remove and reinsert the card If a PC card modem is not working e Disable the internal modem 1 Open the hardware Device Manager click Start Settings Control Panel System Windows 2000 or Start Control Panel Performance and Maintenance System Windows XP 2 Double click Modem to list the current modem devices 3 Double click the internal modem then select the option to disable the modem If an I O card stops communicating properly e Exit and restart the application The card may have been reset if the computer suspended or turned off e Check settings in Control Panel Corporate Evaluators Guide 137 Troubleshooting and Maintenance Troubleshooting Your Computer Performance Problems For best performance your computer shoul
60. USB port is not working Contact the vendor of the peripheral device and the HP Business Support Web site www hp com go bizsupport for the latest USB drivers Check the port settings in Control Panel Open the hardware Device Manager then double click Universal Serial Bus Controller Test the USB port with the e Diagtools diagnostics See Testing the Hardware on page 146 Startup Problems If the computer doesn t respond when you turn it on Connect the AC adapter Press the blue sleep button to try turning on the unit Reset the computer by inserting a straightened paper clip into the system off switch on the right side of the computer Then press the blue sleep button to turn it on If the computer still doesn t respond remove the battery and AC adapter remove any PC cards and undock the computer if docked Then plug in the AC adapter again and reset the computer using the system off switch If the computer won t boot from battery power Make sure the battery is properly inserted and fully charged Check the battery s charge by removing it and pressing the pad on the back of the battery The lights show the charge level If you have a secondary battery available install it and try starting the computer If available try another battery Corporate Evaluator s Guide 143 Troubleshooting and Maintenance Troubleshooting Your Computer If the computer won t boot from the floppy disk drive e Make
61. YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS UNLESS OTHERWISE STATED BELOW THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched Corporate Evaluator s Guide 3 For a PC supplied with a Microsoft operating system When you start the PC and accept the Microsoft End user License Agreement EULA your license rights are valid only if a Certificate of Authenticity COA label corresponding to your Microsoft operating system is provided with your PC The COA label can usually be found on the bottom of the computer If the COA label does not correspond to your Microsoft operating system or is missing contact your HP reseller for details Other non HP Software and Operating Systems are covered by the appropriate vendor license The following License Terms govern the use of the HP software USE Customer may use the software o
62. ZOOM directory HP DRIVERS VIDEO HP DRIVERS AGP HP DRIVERS AUDIO HP DRIVERS TOUCHPAD HP DRIVERS LAN HP DRIVERS WIRELESS HP DRIVERS MODEM ESS HP DRIVERS MODEM LUCENT HP DRIVERS HPNBUTIL HP PROGRAMS ONETOUCH or Download from web at www hp com support HP PROGRAMS DESKZOOM All other drivers are included in the distribution of Windows XP for the notebook Before installing Windows XP please install the latest BIOS for your HP notebook To check your BIOS version do the following 1 Start the HP notebook 2 Press F2 to Enter setup when prompted 3 Check the BIOS Version in the upper left corner You can download the latest HP Notebook BIOS from http www hp com notebooks Corporate Evaluators Guide 97 Installing Windows XP Installing Retail Windows XP To prepare for software installation Hewlett Packard recommends that you repartition your hard disk before installing Windows XP This will add hard disk based diagnostics to make support easier Follow the instructions below to repartition your hard disk 1 SOs 00h OE ON eas e e ww N ra O Connect the AC adapter to the notebook Insert the CD ROM DVD drive into the notebook Insert the bootable Recovery CD into the CD ROM DVD drive Reboot press ESC when you see the HP Notebook logo Select the CD ROM DVD DRIVE as the boot device Click 2 CONTINUE Click 2 ADVANCED Select your desired Hibernate Partition Size OM is the pref
63. allation Upon successful installation of the drivers you may be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the HP Desktop Zoom utility HP Desktop Zoom is a program that enables users to enlarge some aspects of the Windows desktop on SXGA and UXGA LCD screens It is not intended for use with XGA screens To install the Desktop Zoom driver 1 Run SETUP EXE from the Desktop Zoom driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Upon successful installation of the drivers you may be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To configure power management You may want to change the default power management settings in Windows XP 1 To open Control Panel select START then CONTROL PANEL From Control Panel select PERFORMANCE AND MAINTENANCE then click POWER OPTIONS Click the HIBERNATE tab Check ENABLE HIBERNATION Click APPLY Click the POWER SCHEMES tab Make sure that the power scheme selected is PORTABLE LAPTOP Change the PLUGGED IN options for STANDBY to NEVER and change the HIBERNATE to AFTER 6 HOURS Sol oS ru a a 106 Corporate Eval
64. an take up to approximately 3 hours You can continue working while the battery charges A fully charged battery can operate the computer for up to 4 hours depending on your computer s model power management settings and level of use 54 Corporate Evaluator s Guide Batteries and Power Management Using Battery Power To use additional batteries You can install a secondary battery in your computer s plug in module bay See Using Plug In Modules on page 72 for information about installing plug in modules For instructions on replacing the main battery see Step 1 Install the battery on page 21 To get the most from your batteries Follow these suggestions to make your battery s power last as long as possible Plug in the AC adapter especially when using a drive in the module bay or any external connections such as a PC Card or a modem Set the display brightness to the lowest comfortable level Fn F1 Put the computer in Standby mode whenever you are not using it for a short while press the blue sleep button for approximately one second or click Start Shut Down or Turn Off Computer Standby Put the computer in Hibernate mode whenever you want to save your current session but will not be using the computer for a day or more press Fn F12 Set the automatic timeout settings to emphasize saving power If your computer has a multispeed processor and uses Windows 2000 use the lower speed on battery powe
65. ary battery status e Green the AC adapter is connected and the battery is fully charged e Amber the AC adapter is connected and the battery is charging e Blinking the battery has a fault e Off the AC adapter is not connected a secondary battery is not installed or the battery is not charging Corporate Evaluator s Guide 19 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights located above the keyboard indicate the states of the keyboard locks 1 Caps Lock Caps Lock is active 2 Num Lock Num Lock is active The Keypad Lock must also be on to use the embedded keypad 3 Keypad Lock The embedded keypad is active Fn F8 Num Lock must also be on for the numeric keys otherwise cursor control is active as marked on an external keyboard 4 Scroll Lock Scroll Lock is active 20 Corporate Evaluator s Guide Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury For information about reducing your risk see Working in Comfort in the online HP Library or visit our ergonomics Web site www hp com ergo For a summary about working with a notebook computer see Working in Comfort with a Notebook PC on page 44 If you are using your notebook computer as your primary computer or using it for extended periods you sh
66. ate and will provide you with repair processes Warranty service may include the cost of shipping handling duties taxes freight or fees to or from the service location If your computer is no longer under warranty Contact an HP authorized reseller or the HP Customer Care Center see To contact HP for support or service on page 158 The support provider will let you know about repair charges and processes You are financially responsible for any repairs to your notebook that are not covered by the HP warranty see the warranty statement on the next page This includes any repairs required if you damage your notebook for example by spilling liquid onto it dropping it or breaking the display In addition most DVD drives let you change the region code only a limited number of times usually no more than four to allow you to set the proper region code for your area Please note that when you reach this limit your last change to the region code will be hard coded on the DVD drive and will be permanent Your HP warranty does not cover the expense of correcting this situation Corporate Evaluator s Guide 161 Note Note HP Support and Service Getting Assistance for Your Computer To prepare your computer for shipment See To receive repair service above to determine if your computer must be sent in for service If so prepare your computer for shipment as follows If you have questions about packaging requirements
67. ays at once press Fn F5 repeatedly until the image shows on both displays With the default display settings the external monitor uses the same settings as the internal display The external monitor displays the same image as the internal display regardless of the screen area colors and other settings and the refresh rate is the same for as the internal display 60 Hz If you use only the external monitor you can select different settings that aren t limited by the internal display Adjusting monitor resolution and other settings 1 Click Start Settings Control Panel then double click Display Windows 2000 or click Start Control Panel Appearance and Themes Display Windows XP 2 On the Settings tab adjust the Screen area Other settings are also available For high resolution external monitors see Hardware Specifications on page 166 for the maximum supported resolutions colors and refresh rates The capabilities of external monitors vary greatly and the display quality of your monitor may not be optimal at higher settings If you need to increase the refresh rate on the external monitor you can switch to only the external monitor An alternative is to make one display a secondary display so you can select independent refresh rates 1 Click Start Settings Control Panel then double click Display Windows 2000 or click Start Control Panel Appearance and Themes Display Windows XP 2 On the Settings
68. ce Manager then double click Ports COM amp LPT If a serial modem doesn t work properly See Modem Problems on page 134 Make sure the port connection is secure Use the Modem troubleshooter in Windows Help click Start Help or Help and Support In Control Panel open Phone and Modem Options and check the modem settings Make sure the serial port is enabled in BIOS Setup see To run the BIOS Setup utility on page 148 Disable the internal modem 1 Open the hardware Device Manager click Start Settings Control Panel System Windows 2000 or Start Control Panel Performance and Maintenance System Windows XP 2 Double click Modem to list the current modem devices 3 Double click the internal modem then select the option to disable the modem Check the port settings in Control Panel Open the hardware Device Manager then double click Ports COM amp LPT If the serial or parallel port is not working Make sure the port connection is secure Check the port settings in Control Panel Open the hardware Device Manager then double click Ports COM amp LPT 142 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer Use the BIOS Setup utility to make sure the serial and parallel ports are enabled see To run the BIOS Setup utility on page 148 Test the ports with the e Diagtools diagnostics See Testing the Hardware on page 146 If the
69. ced in the drive with the label facing up e Clean the disc e Wait 5 to 10 seconds after closing the tray to give the computer time to recognize the disc e Restart the system remove the disc from the drive and click Start Shut Down or Turn Off Computer Restart e If you created the CD on a CD RW type drive module try using a different media brand such as the recommended HP C4403A CD R or C4404A CD RW media Read and write quality may vary for other media e If you use a CD RW drive in your notebook and in a docking system you should recalibrate the drive each time you move it especially if you will be writing CDs Use the CD RW software and a clean commercial CD for the calibration If a DVD movie doesn t fill the screen e Each side of a double sided DVD has a different format standard or widescreen In widescreen format black bands appear at the top and bottom of the screen To view the standard format flip the disc over and play the other side 126 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD doesn t play with two displays e For Windows 2000 if both displays are active press Fn F5 to switch to one display e For Windows XP if you re using the Extended Desktop dual displays move the player window to the display selected as primary If you re not using Extended Desktop and both displays are active press Fn F5 to switch to one display If
70. cking port 24 AC adapter jack 25 Modem port on certain models 26 LAN port 27 PC Card and CardBus slot 28 Wireless on off button and indicator light on certain models Corporate Evaluators Guide 17 Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 29 Plug in module bay Can contain a CD ROM or 32 Hard disk drive DVD drive floppy disk drive secondary battery or 33 RAM cover other plug in module f i 30 Main battery 31 Main battery latch 34 Mini PCI cover no user parts inside 18 Corporate Evaluator s Guide Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status drive activity and keyboard functions such as Caps Lock and Num Lock The following diagram shows the status lights on the front of the computer ge 1 Power mode e On the computer is on even if the display is off e Blinking the computer is in Standby mode e Off the computer is off or in Hibernate mode 2 Hard disk drive activity e On computer is accessing the hard disk drive 3 Main battery status e Green the AC adapter is connected and the battery is fully charged e Amber the AC adapter is connected and the battery is charging e Blinking the AC adapter is connected and the battery is missing or has a fault e Off the AC adapter is not connected 4 Second
71. communication use the Encryption tab to set the following parameters which must be identical for all computers that will connect to each other e Encryption 64 bit or 128 bit e Key see the hint below The computers automatically connect whenever they re within range of each other and wireless communication is turned on see To turn wireless communication on and off on page 69 LAN Connection Infrastructure In an infrastructure network your computer connects to a LAN local area network through a wireless access point This gives you access to the resources on the network such as printers file servers and possibly the Internet Your network administrator can provide the settings you I need to connect to the wireless access point as well as the additional settings you ll need for the network itself 1 Set up your computer for your local network Windows automatically detects and sets up a LAN connection To edit settings open Network and Dial up Connections in Control Panel 2 Click the wireless link icon in the taskbar and select Advanced Configuration or Click Start Programs HP Wireless LAN Configuration Utility 3 On the Configuration tab set these parameters Mode Infrastructure SSID the ID used by the access point ANY connects to the access point with the strongest signal regardless of its SSID 4 If your wireless network uses encrypted communication use the Encryption tab to se
72. configured from Keyboard Properties To install the One Touch driver 1 Run SETUP EXE from the Onetouch directory on the Recovery CD 2 Follow the on screen instructions to complete installation Corporate Evaluator s Guide 119 Installing Windows 2000 Installing Retail Windows 2000 Upon successful installation of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the HP Desktop Zoom utility HP Desktop Zoom is a program that enables users to enlarge some aspects of the Windows desktop on SXGA and UXGA LCD screens It is not intended for use with XGA screens If you have installed retail Windows 2000 and have an SXGA or UXGA display panel you must install Desktop Zoom To install the Desktop Zoom driver 1 Run SETUP EXE from the Desktop Zoom driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation To install the USB floppy driver If you have installed retail Windows 2000 and you intend to use the USB floppy cable accessory not included with the notebook and must be purchased separately you must install the USB floppy driver To install or upgrade the USB floppy driver 1 Insert the USB floppy accessory with floppy drive attached and reboot the notebook This will start the Add New Hardware w
73. connecting to 65 dialing 61 LAN See LAN wireless See wireless network Norton AntiVirus 42 Notebook Web sites 15 NTFS format 155 NTSC selecting for output 149 Num Lock 16 20 35 O off button location 16 status lights 19 20 turning off 28 on button location 16 One Touch buttons location 16 using 34 Outlook Express 62 overheating 130 P PAL selecting for output 149 parallel device connecting 80 parallel port floppy connection 74 location 17 partition Utility 154 password 40 PC Cards installing 77 saving power 55 stopping 78 troubleshooting 137 PC identification 43 PC2100 DDR 266 RAM 89 134 PCMCIA cards 77 phone cord connecting 24 plug requirements 174 plug in modules accessories 72 installing 72 swapping 72 pointing devices configuring 32 location 16 pointing stick disabling 32 location 16 troubleshooting 131 using 31 port locations 17 port replicator 85 power connecting AC 23 processor speed 51 saving 55 troubleshooting 139 power button location 16 resetting with 29 power cords 174 power management automated 50 schemes 51 Powerplay 55 preparing hard disk drive 94 Presentation Ready 38 presentations preparing 38 showing 38 printing compatible printers 80 infrared printers 85 parallel connection 80 troubleshooting 141 processor speed managing 51 maximizing 56 protection files 43 hard drive lock 43 Kensington lock
74. croll button The click buttons work like the left and right buttons on a standard mouse The scroll button scrolls the contents of a window Moving and selecting 1 Place your hands in a normal typing position 2 Pointing stick With your index finger press the pointing stick in the direction you want the pointer to move Touch pad Move a thumb or finger across the touch pad in the direction you want the pointer to move 3 Use the left and right click buttons which function like the left and right buttons on a mouse to make your selection e To open an application move the pointer over the icon and double click the left button e To make menu selections move the pointer to the menu item and click the left button e To open the shortcut menu for an item move the pointer over the item and click the right button e To drag an item move the pointer over the item Then press and hold the left button while you move the pointer to the new location and release the button Corporate Evaluators Guide 31 Basic Operation Operating Your Computer In addition you can tap the touch pad to select items and use other advanced touch pad features For more information double click the touch pad icon in the taskbar then click Help in the tab for a particular feature You can use Mouse in Control Panel or the touch pad icon in the taskbar to customize the operation of your computer s pointing devices pointing stick touch pad and
75. d Limited Warranty Statement 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified in the Warranty Duration table below If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified in the Warranty Duration table below due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or f
76. d click Connect If the network you want is not on the list click Advanced Configure and enter the required network parameters If the network is not using 802 1x authentication protocol clear the automatic key option 3 On the General tab edit network settings as needed for your local network See your network administrator You can also display an icon in the taskbar when connected to a network 4 On the Wireless Networks tab view the wireless networks available within range Each network SSID is listed Click the network you want and click Configure 5 If the wireless network uses standard encrypted communication uncheck the automatic key option then select the following parameters see your network administrator for the required settings e Key ASCII passphrase or hexadecimal key string e Key format ASCII for passphrase hexadecimal for key string e Key length smaller number for 64 bit encryption larger number for 128 bit 6 Click OK to save the configuration This network is added to your list of preferred networks The computer automatically connects to the first preferred network that s within range if wireless communication is turned on see To turn wireless communication on and off below 68 Corporate Evaluator s Guide Important Modem and Network Connections Making Wireless Connections Creating a New Computer to Computer Network AdHoc You can set up a new network available to other loca
77. d for input the total process takes about 40 minutes from this point Select regional information and language settings No changes are required for U S installations Click NEXT Enter your name and organization information and click NEXT Enter your product license key and click NEXT Corporate Evaluator s Guide 99 Installing Windows XP Installing Retail Windows XP 16 17 18 19 20 21 22 23 24 25 26 Enter a computer name or accept the default computer name Enter a password for the administrator account or leave it blank Click NEXT Enter modem dialing information if requested Click NEXT Set the appropriate date time and time zone IMPORTANT Failure to define the proper time zone may cause problems with programs like MS Outlook that rely on this setting In Network Settings allow the default of TYPICAL SETTINGS unless you have special requirements Click NEXT In Workgroup of Computer Domain input any required settings for your LAN Keep in mind that you will need rights to add this PC to a domain Click NEXT The notebook will take some time to finalize settings then the system will restart After the system restarts you will see a Display Settings dialog Click OK The screen resolution will change to 800x600x16 bit color because the default resolution of 640x480 is not compatible with the XP registration and help utilities This may not be the proper resolution for the L
78. d have at least 128 MB of memory RAM If the computer pauses or runs sluggishly This may be normal Windows behavior Background processing can affect response time Certain background operations such as a virus scanning program can affect performance Press CTRL ALT DEL and use Task Manager to see if an application is not responding Restart the computer click Start Shut Down or Turn Off Computer Restart Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out If the computer s hard disk drive frequently runs as indicated by the hard drive light on the front of the computer while the computer appears to be paused or running slowly Windows is likely spending excess time writing to its swap file on the computer s hard disk If this occurs frequently consider installing additional memory Check the amount of available free disk space Delete temporary and unneeded files If the computer stops responding Press CTRL ALT DEL and use Task Manager to end the application that is not responding Slide and hold the power button for at least four seconds to turn off and reset the computer Then press the blue sleep button to turn the computer back on If nothing happens insert a straightened paper clip into the system off switch on the right side of the computer Then press the blue sleep button to turn the computer back on 138 Corporate Evaluator s Guide Tro
79. de 121 Troubleshooting and Maintenance Corporate Evaluators Guide 123 Troubleshooting and Maintenance Troubleshooting Your Computer Troubleshooting Your Computer This section contains solutions to a many types of problems you might have with your computer Try the solutions one at a time in the order in which they are presented Here are some other sources of information for troubleshooting Open the HP Web based troubleshooting tool double click the HP Instant Support icon on the Windows desktop Windows 2000 or click Start All Programs HP Instant Support Windows XP Search or browse the troubleshooting database for the information related to your problem Click Start Help Windows 2000 or Start Help and Support Fixing a Problem Windows XP and use the Windows troubleshooters See the Microsoft Windows manual shipped with the computer See the HP Notes in the online HP Library for updated information Find technical tips and software updates for the computer at the HP Business Support Web site www hp com go bizsupport Test your computer by running the e Diagtools test program See Testing the Hardware on page 146 Contact your dealer or Hewlett Packard see To contact HP for support or service on page 158 Please have your computer with you when you call Audio Problems If no sound is audible Press the back end of the volume control several times Click the speaker icon on the taskbar
80. docking tray 86 hard disk drive 92 hard drive holder 93 plug in modules 72 RAM 89 secondary battery 55 TopTools 153 installing original software 154 Internet connect icon 60 connecting to 26 60 disconnecting 61 Internet Explorer 60 Internet Service Provider 58 60 inventory 13 ISP 60 K Kensington lock 41 keyboard embedded keypad 35 ergonomic precautions 21 euro symbol 132 non US 36 num lock 35 opening 89 status lights 16 20 troubleshooting 131 keypad embedded 35 Keypad Lock 16 20 LAN connecting to 65 troubleshooting 133 wireless 66 LAN port indicator lights 65 laser safety 176 Library HP 15 lights LAN port 65 status 16 19 20 locking cable 41 locking computer 41 LPT1 port 17 M Main menu BIOS 149 memory adding 89 extended 149 PC2100 DDR 266 89 134 removing 90 troubleshooting 134 microphone location 16 mini dock 85 Mini PCI location 18 modem AT commands 62 169 black list 60 blackout periods 60 built in 24 connecting 59 connecting to Internet 60 dial in connection 61 faxing Windows 2000 63 faxing Windows XP 64 sending e mail 62 settings 61 software 58 troubleshooting 134 module bay location 18 modules plug in See plug in modules monitor BIOS settings 149 external 81 port 17 resolution 82 83 switching to 35 mouse troubleshooting 131 movies DVD 75 mute 16 N network
81. does not affect the external monitor or TV e Anicon in the taskbar for quick access to these controls The HP Notebook utilities device implements the following features e Undock security using the physical undock button located on the docking station e Auto standby on undock based on the BIOS settings e Hibernate Fn hot key On certain systems volume and mute control implemented through the operating system that is actively reflected in the user interface The HP Notebook utilities driver provides access to important configuration interfaces of the system BIOS Therefore you must be an administrator or have administrator permissions to install and uninstall HP Notebook utilities To install or upgrade HP Notebook utilities driver 1 Run SETUP EXE from the HPNBUTIL driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation After HP Notebook utilities has been successfully installed you can launch the HP Display Settings application by going to START PROGRAMS ACCESSORIES ACCESSIBILITY HP DISPLAY SETTINGS Or START PROGRAMS HEWLETT PACKARD NOTEBOOK HP DISPLAY SETTINGS To install the HP One Touch driver To enable the four user programmable One Touch buttons on the notebook you must install the One Touch driver The One Touch buttons enable the user to launch an application open a document or access a web site with the touch of a button The task associated with each button can be
82. drive in a docking system you should recalibrate the drive each time you move it especially if you will be writing CDs Use the CD RW software and a clean commercial CD for the calibration 76 Corporate Evaluator s Guide Add On Devices Connecting PC Cards Connecting PC Cards The computer s PC Card slot is available for storing data and expanding the communication capabilities of the computer The computer supports standard Type I II and III PC Cards PCMCIA and CardBus You can insert one card of any type To insert or remove a PC Card Inserting a PC Card 1 Hold the PC Card with its face up and its connector holes toward the card slot 2 Slide the PC Card all the way into the bottom of the slot Most cards are properly seated when the outer edge is flush with the casing of the computer but some cards are designed to protrude from the case Corporate Evaluators Guide 77 Add On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card you must use the Eject Hardware or Safely Remove Hardware icon in the taskbar or shut down the computer Otherwise you could lose data 1 Before removing the card click the Eject Hardware or Safely Remove Hardware icon in the taskbar then click Stop This protects your data and helps avoid unexpected problems Ge If needed you can restart the card by removing and then reinserting it 2 Press the eject button to pop the button out then pres
83. e 50 Corporate Evaluators Guide 75 Important Add On Devices Using Plug In Modules DVDs can have regional codes embedded in the disc data These codes prevent DVD movies from being played outside the region of the world in which they are sold If you get a region code error you are trying to play a DVD intended for a different region Most DVD drives let you change the region code only a limited number of times usually no more than four Please note that when you reach this limit your last change to the region code will be hard coded on the DVD drive and will be permanent Your HP warranty does not cover the expense of correcting this situation Refer to the help for your DVD player software for details about setting region codes To create or copy CDs If your computer came with a CD RW drive it also includes software that lets you copy or create CDs Click Start Programs Windows 2000 or Start All Programs Multimedia CD Writer Windows XP if Adaptec Easy CD Veritas CDRW or RecordNow is not listed do the following e Run Setup on the software CD to install the CD RW software For Windows XP you can use Windows Media Player to create audio CDs and Windows Explorer to create data CDs using a CD RW drive Refer to the software s help for details about creating or copying CDs HP recommends using HP C4403A CD R or C4404A CD RW media tread and write quality may vary for other media If you also use the CD RW
84. e Fr hot Key oo eee n E E EE R 33 To use the One Touch button 34 To use the Windows and Applications keys A eeeeecseeeecsseesecnseeseenseesees 35 To use the embedded keypad AA 35 To use the ALT GR Ke eet Sih nei A aia lois Si Ae 36 To adj st the displays ent e dree A Saree eh 36 TO adjust th VOLUMES Zeene Ser asthe lasts EE EE ge KERE EEE de A 37 To change computer settings for a presentation eceeeeescseeneeeececeeeeeseteee 38 To work with CDs and DN De 39 Securing dee Te EE 40 To Set UP password Grotecton ee eee ceteeeeceeeceseceeeeeeesecesecaececeseeseesaeenaes 40 TO 1OCK y ur COMPULEL eese Sacks be Eege seedun cases da Eeer EE Zeie edel EG 41 Tovattach a Security Cable sinestu Acescaseedea de Seege EE S e ch seus ege deeg er 41 TO Protect g inst VITUSES moneen rnin devbuvuscecnsdeutadvacsveddeunevesesvessepeovedess 42 Loser PC denten scsi sects eevee be Mae AMSA dE Ades eee 43 Tolock the hard disk drive eege ERAN ENEE day 43 Corporate Evaluator s Guide 7 Working in Comfort with a Notebook DC 44 Taking Care of Your Computer s gt s repititor iE i ea EEs Sese ESERSE 46 To protect your hard disk drive 46 To maintain yOUr computer ee ee eee eeeeeeeceeeeeseeeeeeseeeseceseceseeseeeseeseenaeenees 46 Tossate guard your data egene ee 47 To extend the life of the display es sessesensseeessesessesesseesesetsrsessesersrsersssesssreessee 47 To clean your computer eseu EETEENNEEREE
85. e blue sleep button Saves your current session to the hard disk mode for the specified interval to restore your previous then turns off the computer session CAUTION Make a habit of saving your work before allowing your computer to enter Standby mode If power is interrupted while the computer is in Standby mode any information that was not saved will be lost 50 Corporate Evaluator s Guide CAUTION Batteries and Power Management Managing Power Consumption The computer can also enter Hibernate mode if battery power reaches a critically low level See To respond to a low battery warning on page 54 If this happens you will find on resuming that all your data has been saved but some functions may be disabled To resume normal operation restore power by connecting an AC adapter or installing a charged battery then shut the computer off and restart it Changing timeout settings and creating power schemes You can adjust the periods of non use after which your computer automatically shuts down components or enters a power saving mode You can also save these settings as a power scheme 1 Open Power Options in Control Panel e Windows 2000 click Start Settings Control Panel then double click Power Options e Windows XP click Start Control Panel Performance and Maintenance Power Options 2 Click the Power Schemes tab and enter the settings you want If you don t want a particular timeout to occur set the
86. e computer from a floppy disk drive in the module bay a CD ROM or similar drive in the module bay or an internal network interface card 1 Click Start Shut Down or Turn Off Computer Restart 2 When the HP logo appears press ESC to display the Boot menu 3 Use the arrow keys to select the boot device and press ENTER If you want to boot from a specific device whenever it is present change the boot order using the BIOS Setup utility see To run the BIOS Setup utility on page 148 To use the pointing devices Model with pointing stick and touch pad Your computer includes two built in pointing devices the pointing stick and touch pad N bk 3 1 Pointing stick pressure sensitive pointing device 2 Click buttons and scroll button The click buttons work like the left and right buttons on a standard mouse The scroll button scrolls the contents of a window 3 Touch pad touch sensitive pointing device 4 Click buttons These also work like the left and right buttons on a standard mouse 30 Corporate Evaluator s Guide Basic Operation Operating Your Computer Model with touch pad only The touch pad includes an on off button so you can turn off the touch pad to avoid moving the pointer accidentally The indicator light turns off when you turn off the touch o A K eo SS 1 Touch pad on off button and indicator light 2 Touch pad touch sensitive pointing device 3 Click buttons and s
87. e cover 6 Insert the battery To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one You ll need a small Phillips screwdriver for these steps CAUTION Your computer s chips are extremely sensitive to static electricity and can be permanently damaged by it Handle the RAM module only by its edges Before installing the memory module discharge your body s static electricity by touching the metal shielding around the connectors on the rear of the computer 1 Click Start Shut Down Shut down Windows 2000 or Start Turn Off Computer Turn Off Windows XP 2 Important unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 3 Turn the unit bottom side up loosen the screws holding the RAM cover and remove the cover The cover retains the screws 90 Corporate Evaluator s Guide Add On Devices Installing Additional RAM 4 Release the two latches at the sides of the RAM board so the free edge of the board Pops up 5 Pull the board out of the connector 6 Replace the cover 7 Insert the battery Corporate Evaluators Guide 91 Add On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive Important To replace the hard disk drive You ll need a small Phillips screwdriver for this procedure 1 Unplug the AC adapter if you re using one and remove the battery 2 Turn the unit bo
88. e diagnostic program can properly test the hardware components The tests are non destructive and are intended to preserve the state of the computer The computer reboots when you exit the program so drivers can be loaded To run the e Diagtools diagnostic test 1 Click Start Shut Down or Turn Off Computer Restart 2 When the HP logo appears press F10 to start the diagnostic test 3 When the menu appears press ENTER to run e Diagtools The first time you run the program you will be prompted to select the language for the program 4 Follow the prompts to run e Diagtools 5 When the Configuration Description appears check the list of detected hardware If a device is not detected or fails its test it might be configured incorrectly in the BIOS Setup utility You can confirm this by running BIOS Setup and checking the settings See To run the BIOS Setup utility on page 148 6 Run the basic test Press F2 to start the basic hardware test The results appear when the test is complete 7 If you intend to exit without running the advanced tests press F4 and then F7 to view the Support Ticket Press F3 to exit e Diagtools 8 Optional run the advanced tests Press F2 to open the advanced test screen 146 Corporate Evaluator s Guide Troubleshooting and Maintenance Testing the Hardware 9 Select and run the appropriate tests Tests are listed only for detected hardware Press the following keys to run tests ENTER
89. e replaces the previous version you must follow these instructions exactly or you risk damaging your computer The BIOS update process resets the configuration settings in the BIOS Setup utility except for the PC Identification and BIOS passwords 1 In Windows exit any programs that are running Remove any PC Cards If the computer is docked undock it Connect the AC adapter Connect any cables or equipment needed to connect to the Internet ON Rie SOR CS Click Start Programs or All Programs Hewlett Packard Notebook HP e Diagtools HP e Diagtools for Windows 7 Click Update select Download Now and click OK Follow the instructions that appear Once the update process begins do not interrupt it The first time you make an Internet connection from this program click Change Settings in the Connect window to define your connection settings 8 When the process is complete reset the computer by inserting a straightened paperclip into the system off switch on the right side of the computer BIOS updates are also available from the HP Business Support Web site www hp com go bizsupport To update Windows drivers From time to time HP releases updated versions of the drivers for your computer These updates are intended to fix any problems that could be encountered in the drivers and to keep your computer running smoothly In addition HP normally provides drivers for other versions of Microsoft Windows in case you d
90. ecide to install a different version of Windows e Download the latest drivers for your computer from www hp com go bizsupport Follow the instructions included with the drivers 156 Corporate Evaluator s Guide HP Support and Service Corporate Evaluators Guide 157 HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the Web HP has several Web sites on the Internet dedicated to providing information to HP notebook computer users The following sites are especially useful for helping you get support for your computer e HP Business Support Web site Get e mail and telephone support information technical information and software updates www hp com go bizsupport e HP Notebook Computer Web site Get the latest information about technical support plus information about warranty and support programs www hp com notebooks To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty you are responsible for the telephone charges During the free assistance period HP will assist with questions about e Included applications and operating systems e HP described operation environments and conditions e HP accessories HP upgrades and basic operation and troubleshooting HP will not be able to help with questions about e Non HP hardware software operating systems or usage not intended f
91. ecovery CD Make sure the CD ROM DVD drive is selected as the boot device see To change the boot device on page 30 Restart the computer click Start Shut Down or Turn Off Computer Restart Test the DVD drive with the e Diagtools diagnostics See Testing the Hardware on page 146 If a DVD plays erratically Dirt or smudges can cause a disc to skip Clean the disc with a soft cloth If the disc is badly scratched it will probably have to be replaced If you re playing the DVD on battery power try changing the power scheme See the hint under To play DVD movies on page 75 Corporate Evaluators Guide 125 Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD movie stops playing in the middle e The DVD may be double sided Open the DVD tray and read the text near the center hole of the disc If it says Side A flip the disc over close the tray and press the Play button to continue playing the movie e You may have accidentally paused the DVD movie Press the Play button to resume If you get a Region Code error when playing a DVD movie e DVDs can have regional codes embedded in the disc data These codes prevent DVD movies from being played outside the region of the world in which they are sold If you get a Region Code error you are trying to play a DVD intended for a different region If the computer cannot read a CD or DVD e Fora single sided CD or DVD make sure the disc is pla
92. elcome screen click NEXT Select SEARCH FOR A SUITABLE DRIVER and click NEXT Select SPECIFY LOCATION and click NEXT Choose the correct path to find the Recovery CD and click NEXT The wizard will find a driver for the Infrared device SOP e LOS 10 Follow the on screen instructions to complete installation To install the Speedstep driver Intel If you have installed retail Windows 2000 you must install the Intel Speedstep driver To install or upgrade the Intel speedstep driver 1 Run SETUP EXE from the Speedstep driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Upon successful installation of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the HP Notebook utilities driver HP Notebook utilities installs the HP Display Settings application which allows you to switch active displays and modify brightness and contrast HP Display Settings provides the following features e User interface to control which of the available displays should be active notebook display panel external monitor TV 118 Corporate Evaluator s Guide Note Installing Windows 2000 Installing Retail Windows 2000 e Slider controls for adjusting the brightness of the notebook display panel This control
93. en a problem that s difficult or impossible to eliminate e If you have call waiting disable it your telephone company can provide instructions It can cause symptoms similar to static e Eliminate extra connections in the line If possible connect directly to the wall jack e Try another telephone line preferably one normally used for a fax machine or modem 134 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer If the modem doesn t dial or no dial tone is detected Check all cables and connections Connect a standard telephone to the phone line and make sure the line is working Make sure someone else isn t using the same phone line Try another telephone line preferably one normally used for a fax machine or modem If you re in a foreign country the dial tone may not be recognized by the modem In Control Panel open Phone and Modem Options Try disabling the option that waits for a dial tone If the modem dials incorrectly Check the telephone number you entered including any digits required for outside access or long distance In Control Panel open Phone and Modem Options Check the dialing options look for duplicate digits for outside access or long distance Make sure the number you re calling isn t busy If you re in a foreign country the dial tone may not be recognized by the modem In Control Panel open Phone and Modem Options Try disabling the op
94. enters command mode at DTR drop amp D2 Modem hangs up at DTR drop amp FO Restore factory configuration 0 amp F1 Restore factory configuration 1 amp JO Set S Register response only for compatibility amp KO Disable DTE DCE flow control 170 Corporate Evaluator s Guide Reference Information Modem Reference Information Command Function Ambit amp K3 Enable RTS CTS DTE DCE flow control amp K4 Enable XON XOFF DTE DCE flow control amp K5 Enable transparent XON XOFF flow control amp K6 Enable both RTS CTS and XON XOFF flow control amp LO Report OK amp L1 Report OK amp MO Report OK amp PO Set 10 pps pulse dial with 39 61 make break amp P1 Set 10 pps pulse dial with 33 67 make break amp Q0 Report OK amp Q5 Report OK amp Q6 Report OK amp SO Report OK amp TO Terminate any test in progress amp Ti Initiate local analog loopback amp T2 Returns ERROR result code amp T3 Report OK amp T4 Report OK amp T5 Report OK amp T6 Report OK amp T7 Report OK amp T6 Report OK amp T7 Report OK amp T8 Report OK amp V Display current configuration and stored profiles amp WO Store the current configuration as profile 0 amp W1 Store the current configuration as profile 1 amp YO Report OK amp Y1 Report OK amp Zn x Store dial string x up to 38 digits to locatio
95. ep 1 and try again If you are installing a BETA version of the XP operating system you must accept a message informing you that the software you are installing is BETA Press ENTER if you receive this message When you see the message Welcome to XP setup press ENTER At the End User License Agreement EULA screen press F8 to accept the EULA and continue installation If you have a prior version of XP or Windows 2000 installed on your system you may see the dialogue REPAIR OR INSTALL Press ESC to install a new version of the operating system To choose an installation partition use the arrow keys to highlight UNPARTITIONED SPACE To use all available space press ENTER To create a partition that is smaller than the available space press C define the size of the new partition press ENTER then choose the new partition and press ENTER Select FORMAT USING NTFS QUICK or FORMAT USING FAT QUICK Note If you intend to convert to NTFS at any time in the future Hewlett Packard recommends that you select NTFS at this point to create a higher performance file system and appropriate security settings Making a selection will initiate the reformat After the format is complete Setup will examine the hard disks and begin to copy files At the end of file copy the system will restart automatically Upon restart the graphical GUI portion of the install will begin The notebook will process for 10 15 minutes before you will be aske
96. er If the computer doesn t suspend to Standby mode as expected If you have a connection to another computer the computer won t suspend if the connection is active If the computer is performing an operation it normally waits for the operation to finish before suspending If the computer doesn t automatically hibernate as expected Make sure hibernate support is enabled From Control Panel open Power Options then click the Hibernate tab Also check the Power Schemes tab Make sure the Hibernate timeouts for both AC power and battery power are not set to Never 140 Corporate Evaluator s Guide Hint Troubleshooting and Maintenance Troubleshooting Your Computer Printing Problems You will usually be able to solve most printing problems by using the Print troubleshooter in Windows Help click Start Help or Help and Support If a serial or parallel printer doesn t print Make sure the printer is on and has paper in it Make sure you are using the correct printer cable or cable adapter and that the cable is secure at both ends Check for printer errors If the left edge of printed output is missing Certain applications may not work properly with 600 dpi printers If you re using such a printer try selecting a compatible printer driver for a 300 dpi printer For example if you were using a 600 dpi HP LaserJet printer you might try using the HP LaserJet IIsi driver 300 dpi If an infrared printer d
97. er see To contact HP for support or service on page 158 e Do not attempt to make any adjustment of the unit e Avoid direct exposure to the laser beam do not open the unit CLASS 1 LASER PRODUCT LASER KLASSE 1 LED Safety The infrared port located on the right side of the computer is classified as a Class 1 LED light emitting diode device according to International Standard IEC 825 1 EN60825 1 This device is not considered harmful but the following precautions are recommended e Ifthe unit requires service contact an authorized HP service center see To contact HP for support or service on page 158 e Do not attempt to make any adjustment of the unit e Avoid direct eye exposure to the infrared LED beam Be aware that the beam is invisible light and cannot be seen e Do not attempt to view the infrared LED beam with any type of optical device CLASS 1 LED PRODUCT LEDSCHUTZKLASSE 1 PRODUKT 176 Corporate Evaluator s Guide Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802 11 internal wireless radio is far below the FCC radio frequency exposure limits Nevertheless the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations which reflec
98. erred size for XP Check DO NOT LOAD OPERATING SYSTEM Select HIBERNATE PARTITION ONLY Click 1 CONTINUE Click 1 OK Remove the Recovery CD from the CD ROM DVD drive To install retail Windows XP These instructions provide installation steps for installing a non Hewlett Packard provided version of Windows XP on Omnibook Notebook computers 1 98 Start with the notebook off To turn off the notebook slide and hold the power switch located above the upper left side of the keyboard Hold the switch for 5 seconds or until the system switches off To turn on the notebook press the blue sleep button or slide the power button and release it Corporate Evaluator s Guide 10 11 12 13 14 15 Installing Windows XP Installing Retail Windows XP When the HP Invent logo appears on the screen press the ESC key once This will activate the boot menu Place the XP installation CD retail version in the drive and wait a moment while the optical drive determines what type of CD you have inserted When the light on the optical drive has been on for a few seconds use the arrow keys to select CD ROM DRIVE and press ENTER If you have a bootable partition on your hard drive you will see the message PRESS ANY KEY TO BOOT FROM CD Press any key to boot from the CD Note This message lasts a few seconds only If you miss the message the system will boot from the hard drive To boot from the CD return to st
99. eserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation SystemSoft Corp Phoenix Technologies Ltd ATI Technologies Inc Intel Corporation and Adobe Systems Incorporated See the individual programs for additional copyright notices This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Microsoft MS DOS and Windows are U S registered trademarks of Microsoft Corporation Pentium and the Intel Inside logo are U S registered trademarks and Celeron and SpeedStep are U S trademarks of Intel Corporation TrackPoint is a U S trademark of International Business Machines Adobe and Acrobat are trademarks of Adobe Systems Incorporated Hewlett Packard Company HP Notebook Customer Care 1000 NE Circle Blvd MS 425E Corvallis OR 97330 2 Corporate Evaluator s Guide CAUTION Important Safety Information To reduce the r
100. external mouse you can change the left right and scroll button actions double click speed pointer speed and more Scrolling with the scroll button e Press the lower end of the scroll button to scroll down through the contents of a window Press the upper end to scroll up Disabling one pointing device model with pointing stick If you prefer to use only one of your computer s built in pointing devices you can disable the other We recommend this practice to optimize performance For example if you notice that your hand inadvertently contacts the touch pad and moves the cursor while you re typing consider disabling the touch pad 1 Click Start Settings Control Panel then double click Mouse Windows 2000 or click Start Control Panel Printers and Other Hardware Mouse Windows XP Double click the touch pad icon in the taskbar 2 Click the touch tab and select the device you want to disable or adjust from the pull down menu 3 Select Disable This Device near the bottom of the window Turn off the option that responds to tapping or pressing 4 Click OK 32 Corporate Evaluator s Guide This hot key Fn F1 Fn F2 Fn F5 Fn F7 Fn F8 Fn F12 Fn NumLock Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key a shortcut key sequence for various system controls To use a hot key press and hold Fn press the appropr
101. face so that air can flow freely around and underneath it e Make sure the air vents on the bottom and right side of the computer are clear e Keep in mind that games and other programs that drive CPU usage toward 100 can increase the computer s temperature Infrared Problems By default the infrared port is not enabled so you must enable it before you can use it If you have problems with infrared communications e Make sure the line between the two infrared ports is not blocked and that the ports face each other as squarely as possible The computer s infrared port is located on its right side beneath the volume control The ports should be no more than 1 meter apart 130 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer Check settings in the BIOS Setup utility 1 Restart the computer click Start Shut Down or Turn Off Computer Restart 2 When the HP logo appears press F2 to enter BIOS Setup 3 From the System Devices menu make sure Infrared Port is enabled and FIR mode is selected 4 Press F10 to save and exit BIOS Setup Make sure only one application is using the infrared port Remove any PC Cards from the computer and dock An infrared IRQ conflict is possible if two PC Cards are present at the same time Keyboard and Pointing Device Problems Use these suggestions for built in or external devices If the pointer is difficult to control Adjust the poin
102. ff the keys act as cursor control keys as marked on an external keyboard Corporate Evaluator s Guide 35 Hint Basic Operation Operating Your Computer To use the ALT GR key Non U S keyboards have an ALT GR key to the right of the spacebar This is a shift key that provides access to certain special keyboard characters e Fora character in the lower right corner of a key press and hold ALT GR to type the character oj oi Ze 1 Shifted 2 Unshifted 3 ALTGR To adjust the display Changing the brightness e Press Fn F1 or Fn F2 to decrease or increase respectively the display s brightness e Click Start Programs or All Programs Hewlett Packard Notebook HP Display Settings You have the option of adding a display settings icon in the taskbar for quick access To maximize your battery operating time set the brightness to the lowest level you can view comfortably Changing display settings You can customize a number of display settings for your computer such as color depth and screen area 1 Click Start Settings Control Panel then double click Display Windows 2000 or click Start Control Panel Appearance and Themes Display Windows XP 2 Click the Settings tab then make the settings you want 36 Corporate Evaluator s Guide Basic Operation Operating Your Computer The computer has an LCD display which behaves differently from a normal computer monitor If you change the display reso
103. frame type to match the server s frame type Check with your network administrator If a network connection responds slowly e For Windows XP if your network connection uses a proxy server try enabling the option for bypassing the proxy server for local addresses You can do this in Control Panel under your network connection properties Corporate Evaluator s Guide 133 Troubleshooting and Maintenance Troubleshooting Your Computer Memory Problems If a message says you are out of memory e Make sure drive C is not running low on free space e If you are having memory problems while running MS DOS programs use the MS DOS or Application and Software troubleshooter in Windows Help click Start Help or Help and Support e Third party memory cards have not been tested by HP for use with the computer e Test your computer s memory with the e Diagtools diagnostics See Testing the Hardware on page 146 If memory doesn t increase after adding RAM e Make sure your computer is using only PC2100 DDR 266 or higher memory RAM modules If the computer beeps but doesn t start after adding RAM e You installed an incompatible type of RAM Remove the module Modem Problems If the modem seems slow e Check for excess static or noise on a line reduces the overall transmission speed If necessary contact your telephone company about fixing this type of problem e If you re dialing internationally line noise is oft
104. g click Mute Corporate Evaluators Guide 37 Basic Operation Operating Your Computer To change computer settings for a presentation When you show a presentation to an audience you ll often want to adjust some of your video and power settings for the show You can easily do this with HP Presentation Ready an application that automatically adjusts your computer for slide shows and similar presentations and also opens the presentation itself Once the presentation is through HP Presentation Ready automatically returns your computer to its normal settings To prepare for the presentation 1 Click Start Programs or All Programs Hewlett Packard Notebook HP Presentation Ready Configure Click the HP Presentation Ready icon in the taskbar if present then click Configure 2 Select the presentation you want to show If you don t select one you can choose one when you start the show 3 If you want to change the video or power settings for the show click Settings To show the presentation e Press the HP Presentation Ready One Touch button Click Start Programs or All Programs Hewlett Packard Notebook HP Presentation Ready Start Presentation or Click the HP Presentation Ready icon in the taskbar if present then click Start Presentation To adjust settings during the presentation press the One Touch button or click the taskbar icon and choose Configure To end the presentation and restore the compu
105. g In Modules Using Plug In Modules CAUTION CAUTION You can use any compatible plug in module with your computer s module bay such as e CD ROM CD RW DVD or similar drive e Zip drive e Second hard drive e Floppy disk drive e Secondary battery Never remove a plug in module without first notifying Windows see To replace a plug in module on page 72 Otherwise you could lose data To replace a plug in module When a drive module is present Windows 2000 displays the Unplug or Eject Hardware icon and Windows XP displays the Safely Remove Hardware icon at the right end of the taskbar Before disconnecting a CD ROM drive DVD drive or any other type of drive you must either use the icon in the taskbar or shut down the computer otherwise you could lose data Handle and store a module carefully when it s out of the computer Do not drop it or apply excessive pressure to its surfaces this could damage its internal mechanisms Do not touch the metallic pins on the computer s connectors module connectors or cable connectors Static electricity can damage internal components 72 Corporate Evaluator s Guide Add On Devices Using Plug In Modules 1 Close all files that are open from the plug in module 2 Left click the Unplug or Eject Hardware or Safely Remove Hardware icon on the taskbar and select the module you want to remove When prompted to remove the module click OK You don t have
106. g infrared and any folders on an infrared link 2 Click Start Settings Control Panel Windows 2000 or Start Control Panel Printers and Other Hardware Windows XP 3 Windows 2000 double click Wireless Link and disable the hardware Windows XP click Wireless Link On the Hardware tab click Properties and disable the device in the pull down menu Printing to an infrared printer e Install your printer and assign it to the computer s infrared port You can then print from your applications as you would to any other printer Transferring files through an infrared connection You can use your computer s infrared port to transfer files by using Wireless Link See the Windows online help for instructions on using Wireless Link To use a docking product A docking product provides your computer with external connections that you can leave in place whenever you remove the computer from your desk Instead of disconnecting and reconnecting peripheral devices you can simply undock and dock the computer For more information about using docking products see the User s Guide that shipped with your dock For best system performance with a mini dock or port replicator use a C version such as HP F1651C or F1652C Earlier versions of these products may provide slower performance and slower battery charging This computer does not support the F1477 docking system Corporate Evaluator s Guide 85 Add On Devices Connecti
107. ght 17 70 infrared 84 on off button 66 restrictions on use 69 wireless network K status 70 AdHoc 66 69 Zip drive 80 troubleshooting 144 connecting to 66 68 i turning on 70 infrastructure 67 Corporate Evaluator s Guide 189
108. he R amp TTE Directive 1999 5 EC and carries the Information CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer peripherals This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The HP F1454 F1781 F4600 and F4814 ac dc adapters used with this product are designed to operate on all power systems other than IT power systems Corvallis OR April 1 2002 E z d D CE br lhl Jerry Enckson RED Product Execution Manger European Contact for regulatory topics only Hewlett Packard GmbH HQ TRE Herrenberger Strasse 130 71034 Boeblingen Germany Fax 49 7031 143143 USA Contact Hewlett Packard Co Corporate Product Regulations Manager 3000 Hanover Street Palo Alto CA 94304 U S A Phone 1 650 857 1501 184 Corporate Evaluator s Guide Index A AC adapter connecting 23 accessories buying 14 docking products 85 plug in modules 72 adding RAM 89 AdHoc wireless network definition 66 setting up 66 69 adjusting brightness 33 36 display colors 36 screen area 36 airplanes wireless communication in 69 ALT GR key 36 antistatic precautions 89 90 Applications key 35 AT commands 62 169 audio adjusting vo
109. he computer is properly connected to the network e Make sure your TCP IP setup is correct for your network in Control Panel open Network and Dial up Connections Windows 2000 or Network Connections Windows XP 144 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer If the wireless link icon in the taskbar is red e Make sure you are using the correct SSID and channel settings click the wireless link icon in the taskbar and select Advanced Configuration e Make sure you are in range of an access point for an infrastructure connection or other wireless computer for an AdHoc connection You can connect but the network is slow e Check whether you might be in an area served by more than one wireless LAN If so the LANs could be interfering with each other e Move closer to the access point for an infrastructure connection or other wireless computer for an AdHoc connection You could be too far away for high speed communication Corporate Evaluator s Guide 145 Troubleshooting and Maintenance Testing the Hardware Testing the Hardware Hint The e Diagtools hardware diagnostic program included with your computer provides two levels of testing e Automated testing using its basic hardware test e Advanced testing using individual hardware tests The tests are designed to run after the system reboots This ensures that the computer will be in a predictable state so th
110. heck which hardware and software components are installed on your computer and how well they are working HP TopTools is not supported on all Pavilion models You ll need to install HP TopTools before you can use it 1 Click Start Programs or All Programs HP TopTools Agent Setup 2 Follow the instructions that appear on the screen TopTools can be run locally on an individual computer or remotely by a network administrator e Torun TopTools locally click Start Programs or All Programs HP TopTools Agent For information on manageable HP computers HP TopTools and how they lower PC operating costs see the HP Web site at www hp com toptools Corporate Evaluator s Guide 153 Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software CAUTION You can use the Recovery CD to recover the original software build for your computer The Recovery CD also provides Windows drivers specific to your computer to configure a custom system You can find drivers in these locations e On your computer s hard drive under C hp Drivers e On the Recovery CD under hp Drivers e On the HP Business Support Web site www hp com go bizsupport This Web site contains the latest updates of software drivers for different operating systems To recover the factory installation of your hard disk You can use the Recovery CD to reinstall the original factory software on your computer s hard
111. iate second key then release both keys Does this Decreases the display brightness Increases the display brightness Toggles among the built in display an external display and simultaneous display on both Audio mute Toggles the built in keypad on and off Does not affect an external keyboard If Num Lock is on then the numeric functions are active otherwise cursor control is active as marked on an external keyboard Enters Hibernate mode Toggles Scroll Lock on and off Corporate Evaluator s Guide 33 Basic Operation Operating Your Computer To use the One Touch buttons Your computer includes four One Touch buttons that can start any application or open a document or Web site with a single press e Press the One Touch button to open the corresponding application document or Web site Your computer is preconfigured to access the following services 1 Internet Web site if you have an Internet provider 2 Outlook Express e mail software 3 HP Presentation Ready see To change computer settings for a presentation on page 38 4 HP Quick Lock see To lock your computer on page 41 To reprogram a One Touch button 1 Click Start Programs or All Programs Hewlett Packard Notebook HP One Touch Configuration 2 On the One Touch tab click the button you want to reprogram 3 Type a label for the button then select the application document folder or Web site you want the button to
112. ibit result codes to DTE Sn Select S Register n as default Sn Return the value of S Register n Sn v Set default S Register n to value v T Force DTMF dialing VO Report short form result codes v1 Report long form result codes WO Report DTE speed only WI Report line speed EC protocol and DTE speed W2 Report DCE speed only X0 Report basic call progress result codes i e Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer and Error x1 Report basic call progress result codes and connections speeds Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer Connect XXXX and Error X2 Report basic call progress result codes and connections speeds i e Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer Connect XXXX and Error X3 Report basic call progress result codes and connections rate i e Ok Connect Ring No Carrier No Answer Connect XXXX Busy and Error X4 Report all call progress result codes and connections rate i e Ok Connect Ring No Carrier No Answer Connect XXXX Busy No Dial Tone and Error YO Report OK Y1 Report OK ZO Restore stored profile 0 after warm reset Zi Soft reset and restore stored profile 1 after warm reset SCH Soft reset and force RLSD active regardless of the carrier state amp C1 Allow RLSD to follow the carrier state amp DO Modem ignores DTR amp D1 Modem
113. ice ee eeeceececeseceenceceseeeseeceeeeeesaecescecaeeseneecsaeeesaecereseneeens 84 To connect an infrared device ee ceecceesceesceeceesceesceeecesecesceeeeseceeeceseeeeeeeenaeenaeenees 84 To use a docking product ee eceeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeeeeeseeereeseensees 85 Installing Additional RAM ooo cseeseeeeecreeceeeeseeeeeeseecaeseaeeeeeeeeeeeeseaeeeeeeeeseaeee 89 To install a RAM expansion module eee eeeeseceeeseceseeseceseeeeceseeseceseeeeeesees 89 To remove a RAM expansion module 000 0 eee eeeesecseceeceeceseeeeceseeeeeeseeeeeeseeeeees 90 Replacing the Hard Disk Drive 92 To replace the hard disk dree 92 To replace the hard disk drive holder 93 To prepare a new hard disk drive 94 Installing Windows XP scscsscsssssscsssssssssssscscsssccsssesssesscssscsesssecsscesecsseessessecsserseeees 95 Installing Retail Windows Ab 96 REQGUITEMIENES ee EE eesebenes 96 To prepare for software installation 00 0 lle cee ceeceeeceeceseeeeceeeeeeeseseeeeseeeeees 98 To install retail Windows KP 98 To install the video drivers ATI Radeon Series cccccccessseceeeceeeesseeeeesseees 101 To install the AGP video driver ALi 1381 101 To install the audio drivers ALi M5451 oo cccccecssceceesececseseeecsseeenesseeesenaes 101 To install the touchpad drivers Gvpnapttcs cece ceseeeeceseeeeceteeeeeeseeeeeeeees 102 To install the wired 10 100 LAN drivers Realfekt 102 To install the wireless
114. if present and make sure that Mute is not checked and the Volume Control slider is not set to the bottom Press the audio off button on the right side of the computer once or twice until the indicator light goes off When you are operating your computer in MS DOS mode for example when running MS DOS games you may find that the sound does not operate properly Use Windows applications for full use of sound capabilities 124 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer If sound does not record Check the software controls for recording sound click Start Programs or All Programs Accessories Multimedia or Entertainment Sound Recorder In Volume Control click Options Properties and make sure the microphone is enabled in the recording controls Test the audio with the e Diagtools diagnostics See Testing the Hardware on page 146 If you hear a loud high pitched whine feedback from the speakers In the Volume Control try reducing the Master volume double click the speaker icon in the taskbar In Volume Control click Options Properties and select the microphone option for the playback settings Then in Volume Control make sure the microphone is muted Avoid using the built in microphone and built in speaker at the same time CD ROM and DVD Problems If you can t boot from a CD or DVD in the CD DVD drive Make sure the CD or DVD is bootable such as the R
115. ings Control Panel Fax Enter your fax information 2 On the Advanced Options tab add a fax printer If you do not want to receive faxes stop here 3 On the Advanced Options tab open the Fax Service Management window 4 In the list under Fax click Devices then right click the modem and click Properties 5 On the General tab enable the modem to receive faxes 6 On the Received Faxes tab select the option to save faxes in a folder To send a fax e Click Start Programs Accessories Communications Fax Send Cover Page Fax Follow the instructions to create and send the fax If instead you want to send a document as a fax open the document in its application window then open the Print dialog box Change the selected printer to the fax printer then print it To receive view and print faxes If you enabled the modem to receive faxes they are automatically received 1 Click Start Programs Accessories Communications Fax My Faxes 2 Inthe Received Faxes folder double click the fax 3 To print click File Print Corporate Evaluator s Guide 63 Modem and Network Connections Using the Modem To send and receive faxes Windows XP Sending and receiving faxes requires just a telephone connection you don t need an Internet connection You can use the modem and fax software to send and receive faxes on your computer Fax Console fax software is included with Windows XP To set up Fax Console Before you can use Fa
116. interface The HP Notebook utilities driver provides access to important configuration interfaces of the system BIOS Therefore you must be an administrator or have administrator permissions to install and uninstall HP Notebook utilities To install HP Notebook utilities 1 Run SETUP EXE from the HPNBUTIL driver directory 2 Follow the on screen instructions to complete the installation After HP Notebook utilities has been successfully installed you can launch the HP Display Settings application by going to START ALL PROGRAMS ACCESSORIES ACCESSIBILITY HP DISPLAY SETTINGS NOTEBOOK DISPLAY Or START ALL PROGRAMS HEWLETT PACKARD NOTEBOOK HP DISPLAY SETTINGS NOTEBOOKDISPLAY To install the HP One Touch software To enable the four user programmable One Touch buttons on the notebook you must install the One Touch driver The One Touch buttons enable the user to launch an application open a document or access a web site with the touch of a button The task associated with each button can be configured from Keyboard Properties If the Recovery CD does not include the One Touch directory you can download the One Touch software from the web at www hp com support To install the One Touch driver 1 Run SETUP EXE from the Recovery CD or the directory that contains the expanded web files Corporate Evaluator s Guide 105 Installing Windows XP Installing Retail Windows XP 2 Follow the on screen instructions to complete inst
117. internal CD ROM DVD drive 110 Corporate Evaluator s Guide Installing Windows 2000 Installing Retail Windows 2000 Retail Windows 2000 installation CD HP Notebook drivers for Windows 2000 Location On the Product Recovery CD in HP DRIVERS or on the web at http www hp com notebooks During the installation process you will refer to several different directories containing drivers Please reference this list for a location of all drivers VIDEO directory AGP directory AUDIO directory Touchpad directory LAN directory Wireless directory ESSMODEM directory LUCENTMODEM directory SPEEDSTEP directory HPNBUTIL directory ONETOUCH directory DESKZOOM directory USBFDD directory HP DRIVERS VIDEO HP DRIVERS AGP HP DRIVERS AUDIO HP DRIVERS TOUCHPAD HP DRIVERS LAN HP DRIVERS WIRELESS HP DRIVERS MODEM ESS HP DRIVERS MODEM LUCENT HP DRIVER SPEEDSTP HP DRIVERS HPNBUTIL HP PROGRAMS ONETOUCH HP PROGRAMS DESKZOOM HP DRIVERS FLOPPY Corporate Evaluators Guide 111 Important Installing Windows 2000 Installing Retail Windows 2000 Before installing Windows 2000 please install the latest BIOS for your HP notebook To check your BIOS version do the following 1 Start the HP notebook 2 Press F2 to Enter setup when prompted 3 Check the BIOS Version in the upper left corner You can download the latest HP Notebook BIOS from http www hp com notebooks To prepare for software installa
118. ire or water Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Do not expose the battery pack to storage temperatures above 60 C 140 F When the battery is not in use store it in the battery pouch provided When discarding a battery pack contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries To obtain a replacement battery contact your local dealer or HP sales office Do not charge the battery pack if the ambient temperature exceeds 45 C 113 F Replace only with the same or equivalent type battery pack recommended by the NL Batterij niet eg weggooien maar manufacturer E inleveren als KCA Corporate Evaluators Guide 175 Reference Information Safety Information Laser Safety The CD ROM and DVD drives used with the computer are certified as a Class laser devices according to the U S Department of Health and Human Services DHHS Radiation Performance Standard and International Standards IEC 825 TEC 825 1 EN60825 EN60825 1 These devices are not considered harmful but the following precautions are recommended e Ensure proper use by reading and following the instructions carefully e Ifthe unit requires service contact an authorized HP service cent
119. isk of fire use only No 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack In Australia the computer must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008 When using your computer with a telephone connection always follow basic safety precautions to reduce the risk of fire electric shock and injury to persons e Do not use this product with a telephone connection near water for example near a bathtub sink swimming pool or in a wet basement e Avoid using a telephone connection other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use a telephone connection to report a gas leak in the vicinity of the leak e Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions HP Software Product License Agreement Your HP product contains software programs CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT
120. izard At the Wizard welcome screen click NEXT Select SEARCH FOR A SUITABLE DRIVER and click NEXT Select SPECIFY LOCATION and click NEXT Choose the correct path to find the Recovery CD and click NEXT The wizard will find a driver for the USB floppy device ei E CS 6 Follow the on screen instructions to complete installation To configure power management You may want to change the default power management settings in Windows 2000 120 Corporate Evaluator s Guide SL ONS ON ee Od SS Se 10 11 12 13 14 15 16 17 Installing Windows 2000 Installing Retail Windows 2000 To open the Control Panel select START SETTINGS CONTROL PANEL Double click on POWER OPTIONS Click the HIBERNATE tab Check ENABLE HIBERNATE SUPPORT Click APPLY Click the POWER SCHEMES tab Make sure that the power scheme selected is PORTABLE LAPTOP Change the PLUGGED IN option for STANDBY to NEVER and change the HIBERNATE option to AFTER 6 HOURS Click the SAVE AS button and accept the name of PORTABLE LAPTOP Click the ADVANCED tab Check ALWAYS SHOW ICON ON THE TASKBAR Click APPLY Change the POWER BUTTONS options to your desired settings Click the ALARMS tab Set the CRITICAL BATTERY ALARM action by clicking the ALARM ACTION button Check WHEN THE ALARM GOES OFF THE COMPUTER WILL Select HIBERNATE in the drop down list and click OK Click OK to close the POWER CONTROL panel Corporate Evaluators Gui
121. k to the TV audio input For more information see To play DVD movies on page 75 To connect a serial device The computer includes a standard 9 pin serial port that you can use to connect devices such as external modems and fax modems If needed you can set the serial port s address in the BIOS Setup utility e Connect the device s serial cable to the computer s serial port To connect an infrared device Your computer includes an infrared port located below the volume control on the right side of the computer which provides wireless serial communication between the computer and other infrared devices such as printers or other computers By default the infrared port is not enabled so you must enable it before you can use it e Enable the infrared port in the BIOS Setup utility see To run the BIOS Setup utility on page 148 84 Corporate Evaluator s Guide Note Add On Devices Connecting External Devices Using the infrared port e Make sure the infrared ports of your computer and the other device lie in as straight a line as possible The two ports should be no more than meter apart with no obstructions in between Noise from nearby equipment can cause transmission errors e To check the status of communications open Wireless Link in Control Panel Disabling the infrared port You should generally disable infrared communication when you aren t using it 1 Close any applications that are usin
122. k with reseller for procedure to follow Italy License required for indoor use Use with outdoor installations not allowed 180 Corporate Evaluator s Guide Reference Information Regulatory Information Die Ger te wurden gem Ratsentscheidung 98 482 EC fiir den Anschluss an eine einzelne Telefonbuchse im europ ischen Raum Public Switched Telephone Network und drahtlose Funknetzwerke zertifiziert In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung fiir sich genommen keine absolute Sicherheit dass die Ger te bei Anschluss an jeder beliebigen Telefonbuchse funktionieren Sollten Probleme auftreten wenden Sie sich zun chst an den Geritehersteller Diese Ger te wurden zum Betrieb in allen L ndern der europ ischen Wirtschaftsgemein schaft entwickelt Public Switched Telephone Networks Die Kompatibilit t zum Netz ist von internen Software Einstellungen abh ngig Wenden Sie sich an den Gerateher steller wenn Sie die Ger te in einem anderen Telefonnetz einsetzen m ssen Weitere Informationen zur Unterstiitzung fiir das Produkt erhalten Sie bei Hewlett Packard Cet quipement a t reconnu conforme aux d cisions du Conseil 98 482 EC relatives a la connexion pan europ enne de terminal simple au r seau t l phonique public commut RTPC et un r seau sans fil RF Cependant des diff rences existant entre les RTPC nationaux pr sents dans les diff rents pays cette homologatio
123. ked environment Located at the HP Business Support Web site Corporate Evaluator s Guide 15 Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1 One Touch buttons 9 Module eject latch 2 Sleep button Suspends and resumes operation 10 Volume control 3 Keyboard status lights 11 Audio off button and audio off light 4 Power slide button Turns the computer on and off 12 Audio jacks left to right audio out headphones 5 Built in microphone external microphone audio in on certain models 6 Pointing stick on certain models 13 Infrared port 7 Touch pad click and scroll buttons plus on off 14 S video port button on certain models 15 System off switch 8 Main status lights left to right power mode hard 16 Kensington lock slot security connector disk activity main battery and secondary battery 17 Computer open close latch 16 Corporate Evaluator s Guide Back View Getting Started with Your HP Notebook Identifying Parts of the Computer 18 PS 2 keyboard or PS 2 mouse port Supports Y adapter 19 Two universal serial bus ports USB 20 Serial port COM1 Use this port for a serial mouse moden printer or other serial device 21 Parallel port LPT1 Use this port for a parallel printer or other parallel device or to connect the floppy disk drive externally 22 External monitor port 23 Do
124. ks this is especially important in a mobile computing environment Portable computers weigh between approximately 1 4 and 3 7 kilos 3 and 8 pounds When traveling be sure to carry your computer properly to minimize strain on your body Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders Corporate Evaluator s Guide 45 Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss To protect your hard disk drive Hard disk drives as well as other internal components are not indestructible and can be damaged by inappropriate handling and operation Avoid bumps or jolts Do not operate the computer while traveling over bumpy terrain Suspend or shut down the computer before transporting it This turns off the hard drive A drop of a few inches onto a rigid surface while the hard drive is operating could destroy data or damage the drive Carry the computer in a padded case to protect against bumps and jolts Set down the computer gently To maintain your computer 46 Corporate Evaluator s Guide Provide adequate ventilation around the computer Always set the computer on a flat surface so that air can flow freely around and underneath it Always shut down the computer or put it in Hibernate mode before putting it in a
125. l computers 1 eh es Click Start Settings Control Panel Network and Internet Connections Network Connections Double click the wireless connection to show its status then click Properties On the Wireless Networks tab click Add to create a new network Type a name for the new network If you want to use encrypted communication uncheck the automatic key option then select the following parameters e Key ASCII passphrase or hexadecimal key string e Key format ASCII for passphrase hexadecimal for key string e Key length smaller number for 64 bit encryption larger number for 128 bit Mark the option to make this a computer to computer adhoc network Click OK to save the configuration This network is added to your list of preferred networks and becomes available to other computers To turn wireless communication on and off Wireless networks and cellular modems are examples of devices that use wireless communication Such devices may be restricted in some situations or environments such as when traveling in an airplane If in doubt be sure to ask for authorization before turning on your computer s wireless networking In Italy Singapore and possibly other countries you are required to ask the responsible authority for a license paid for by you before using the wireless function Corporate Evaluator s Guide 69 Modem and Network Connections Making Wireless Connections Turning on communication and making
126. l within 15 mm of a stuck pixel Contact HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display quality see To contact HP for support or service on page 158 We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections and we will adjust our HP guidelines as these improvements are implemented 128 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer Docking Problems If a port on a dock isn t working e Check that AC power is connected to the dock e Try using the corresponding port on the computer while undocked e Make sure the computer is fully inserted into the dock e See the manual for the dock If the operating system hangs when you dock or undock e Your system may hang if you dock or undock your computer while you are suspending or resuming Make sure your computer has completely suspended or resumed before you dock or undock it If the computer turns on after hibernating when docked e If you install Windows 2000 WinFax the computer may turn on again after it hibernates when it is docked To avoid this situation you can shut down the computer instead of hibernating when docked undock before hibernating or uninstall WinFax If an IDE drive in a docking system doesn t work e H you install an IDE drive in a docking system PC device bay you should set the ID
127. lider and click Apply e Disable the touch pad on the TouchPad tab select the touch pad device then select Disable and click Apply If a PS 2 scroll mouse doesn t work e The built in pointing devices must be disabled for the mouse s scroll feature to work In the BIOS Setup utility make sure the PS 2 Pointing Devices option in the System Devices menu is set to Auto See To run the BIOS Setup utility on page 148 e Suspend or shut down the computer before you attach the scroll mouse so that it will be detected properly If you want to use the touch pad again you must suspend or shut down the computer before you detach the scroll mouse e Test the keyboard and pointing devices with the e Diagtools diagnostics See Testing the Hardware on page 146 If the embedded numeric keypad doesn t work e To type numbers make sure Num Lock is on e Make sure the embedded Keypad Lock Fn F8 is on or that you press and hold the Fn key to temporarily access the embedded keypad If you can t type the euro symbol e Hold ALT GR when you press the marked key e The euro symbol is not on the U S English keyboard Make sure the embedded keypad is active Fn F8 and Num Lock is on then hold ALT while typing 0128 on the numeric keypad If you can t update or reinstall One Touch software e Log in as administrator to perform the update or installation 132 Corporate Evaluator s Guide Troubleshooting and Maintenance
128. location 16 meanings 19 20 Support Ticket 147 suspending and display life 47 resuming and 144 saving power 55 troubleshooting 144 S video port location 16 swapping plug in modules 72 system resources BIOS settings 150 system standby 52 system off switch resetting 29 T taskbar HP Presentation Ready 38 PC Card 78 television type 149 temperature limits 168 overheating 130 timeouts computer 51 TopTools 153 touch pad configuring 32 disabling 32 location 16 troubleshooting 131 using 31 tray docking 86 troubleshooting audio 124 battery 139 display 127 docking system 129 Corporate Evaluator s Guide DVD drive 125 hard disk drive 129 HP Instant Support 124 infrared communications 130 keyboard 131 LAN 133 memory 134 modem 134 PC Card 137 pointing devices 131 power 139 printing 141 resuming 144 startup 143 suspending 144 wireless communication 144 turning on computer 25 typing special characters 36 U undocking 88 URLs 15 USB connecting devices 80 Utility partition creating 154 expanding 154 V ventilation 46 130 virus protection 42 voltage requirements 174 volume adjusting 37 troubleshooting 124 volume control location 16 W warranty repair 161 Web sites 15 Windows documentation 15 key 35 password 40 reinstalling 154 setting up 25 updating drivers 156 wireless communication indicator li
129. lt in PC Card or external you can connect to the Internet For details see Using the Modem on page 58 Connecting to a LAN on page 65 or Making Wireless Connections on page 66 26 Corporate Evaluator s Guide Basic Operation Corporate Evaluators Guide 27 Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button However at certain times you may want to use other methods to start or stop the computer depending on power considerations types of active connections and start up time To turn the computer on and off Power mode On mode Power mode status light is on Standby mode Saves significant power Turns off the display and other components Maintains current session in RAM Restarts quickly Restores network connections Power mode status light is blinking Hibernate mode Saves maximum power Saves current session to disk then shuts down Restores network connections Power mode status light is off Shut down off Saves maximum power Turns off without saving current session At startup resets everything starts a new session and restores network connections Power mode status light is off To enter this mode Press the blue sleep button Press blue sleep button click Start Shut Down Standby Windows 2000 click Start Turn Off Computer Stand By Windows XP allow timeout Press Fn F
130. lume 124 connecting devices 81 troubleshooting 124 audio jacks 16 audio off location 16 using 37 B battery best use of 56 checking status 53 conditioning 56 extending life of 56 installing 22 location 18 low power warning 54 operating time 55 140 release latch 16 safety 175 saving power 55 secondary 55 status lights 53 testing 56 troubleshooting 139 Battery Optimizer 56 BIOS password 40 updating 156 BIOS Setup utility Boot menu 152 Exit menu 152 external display settings 149 Main menu 149 Security menu 151 using 40 148 black list modem 60 blackout periods modem 60 boot device order 30 152 boot disk 155 Boot menu BIOS 152 brightness adjusting 33 36 C Caps Lock 16 20 Cardbus cards 77 cards PCMCIA 77 CD ROM drive creating or copying CDs 76 inserting CD 74 installing 72 removing CD 74 CDs creating or copying 76 recommended media 76 cleaning the computer 48 clicking items 31 COMI port 17 computer caring for 46 changing BIOS settings 40 148 cleaning 48 protecting 46 130 reinstalling Windows 154 resetting 29 testing 146 timeouts 51 turning on 25 configuring BIOS settings 40 148 modem 61 pointing stick 32 touch pad 32 connecting audio devices 81 external monitor 81 floppy to parallel port 74 infrared device 84 LAN 65 modem 59 parallel device 80 plug in modules 72 serial device 84 to Internet 2
131. lution the desktop changes size but the objects on it do not You normally won t change the resolution except to use an external monitor Changing icon and label sizes If the icons and labels on your screen seem too small you can enlarge them using HP Desktop Zoom e Click Start Programs or All Programs Hewlett Packard Notebook HP Desktop Zoom Using an external monitor If you want you can attach an external monitor to your notebook computer See To use an external monitor on page 81 To adjust the volume From the computer e To increase the volume press the rear half of the volume control on the right side of the computer e To decrease the volume press the front half of the volume control e To toggle the standard mute function press Fn F7 With the audio off button Your computer includes an audio off button you can use to temporarily disconnect the speakers without changing the volume or mute settings This feature is handy when you want to block all speaker output regardless of what your computer is doing e To toggle the speaker connection on and off press the audio off button on the right side of the computer The audio off light turns on when the speakers are disconnected In Windows 1 Click the Volume icon in the taskbar if not present see Windows Help 2 Drag the volume control bar up or down to adjust the volume 3 To temporarily silence the speakers without changing the volume settin
132. m display cover on certain models Processor and 1 4 to 1 7 GHz Intel Pentium 4 processor M with Intel Speed Step technology Bus Architecture 512 KB L2 cache 1 4 V core low power processor with 133 MHz processor system bus Video 14 1 inch XGA 1024 x 768 or SXGA 1400 x 1050 or 15 0 inch SXGA 1400 x 1050 or UXGA 1600 x 1200 active matrix TFT LCD display Hardware 3D acceleration hardware DVD acceleration Dual display capability depends on operating system support External monitors up to 1600 x 1200 resolution 16M colors and at least 75 Hz refresh rate only 60 Hz at 1400 x 1050 Refresh rate and clarity may vary depending on monitor resolution and color depth ATI Mobility Radeon graphics accelerator with 16 or 32 MB DDR graphics memory 4x AGP graphics capability Power Rechargeable lithium ion battery with LED charge level gauge 14 8 Vdc Battery life one battery up to 3 4 hours typical varies with model usage and power settings Fast battery recharge 80 in 2 hour 100 in 3 hours Low battery warning Suspend resume capability Universal AC adapter 100 240 Vac 50 60 Hz input 19 Vdc output 3 95 A 75 W Secondary battery available for module bay Mass Storage 20 to 40 GB removable hard drive with Ultra DMA 100 interface 1 44 MB floppy drive module for certain models 24x CD ROM 6x or 8x DVD or other drive module or higher Optional drive modules available RAM Two slots for PC2100 DD
133. n any one HP product Customer may not network the software or otherwise use it on more than one HP product Customer may not reverse assemble or decompile the software unless authorized by law COPIES AND ADAPTATIONS Customer may make copies or adaptations of the software a for archival purposes or b when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner OWNERSHIP Customer agrees that he she does not have any title or ownership of the software other than ownership of the physical media Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your HP product was shipped with a product recovery CD ROM i The product recovery CD ROM and or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD ROM was originally provided ii The use of any operating system software by Microsoft contained in any such product recovery CD ROM shall be governed by the Microsoft License Agreement TRANSFER OF RIGHTS IN SOFTWARE Cu
134. n en elle m me ne garantit pas la r ussite de toutes les op rations sur tous les points de terminaison du r seau t l phonique public commut En cas de probl me prenez contact avec le fournisseur aupr s duquel vous vous tes procur votre quipement Cet quipement a t con u pour fonctionner dans tous les pays membres de la zone d change europ enne R seaux T l phoniques Public Commut s La compatibilit entre r seaux d pend des param tres internes du logiciel Prenez contact avec le fournisseur aupr s duquel vous vous tes procur votre quipement pour savoir s il est pr f rable d utiliser ce dernier sur un autre r seau t l phonique Si vous souhaitez obtenir de l aide prenez contact avec Hewlett Packard Questa apparecchiatura stata approvata in conformita alla Decisione del Consiglio 98 482 EC che regolamenta in seno all Unione Europea la connessione di singoli terminali alla rete telefonica pubblica commutata PSTN e alla rete wireless in radio frequenza Tuttavia a causa delle differenze esistenti tra i singoli servizi PSTN forniti nei diversi paesi l approvazione in s stessa non rappresenta una garanzia assoluta di funzionamento su ogni singolo punto di terminazione della rete PSTN In caso di problemi per prima cosa rivolgersi al fornitore dell apparecchiatura Questa apparecchiatura stata progettata per funzionare in tutti i paesi dell Area Economica Europea reti telefoniche
135. n n 0 to 3 FAX Class 1 Fclass 0 Select data mode Fclass 1 Select facsimile Class 1 mode Fclass 2 Select facsimile Class 2 mode FAE 0 Disable data fax auto answer FAE 1 Enable data fax auto answer FRH n Receive data with HDLC framing 3 V 21 channel 2 300bps 24 V 27ter 2400bps 48 V 27ter 4800bps 72 V 29 7200bps 73 V 17 7200bps long 74 V 17 7200bps short 96 V 29 9600bps 97 V 17 9600bps long 98 V 17 9600bps short 121 V 17 12000bps long 122 V 17 12000bps short 145 V 17 14400bps long 146 V 17 14400bps short FRM n Receive data 24 V 27ter 2400bps 48 V 27ter 4800bps 72 V 29 7200bps 73 V 17 7200bps long 74 V 17 7200bps short 96 V 29 9600bps 97 V 17 9600bps long 98 V 17 9600bps short 121 V 17 12000bps long 122 V 17 12000bps short 145 V 17 14400bps long 146 V 17 14400bps short FRS n Receive silence nx10 ms FTH n Transmit data with HDLC framing 3 V 21 channel 2 300bps 24 V 27ter 2400bps 48 V 27ter 4800bps 72 V 29 7200bps 73 V 17 7200bps long 74 V 17 7200bps short 96 V 29 9600bps 97 V 17 9600bps long 98 V 17 9600bps short 121 V 17 12000bps long 122 V 17 12000bps short 145 V 17 14400bps long 146 V 17 14400bps short Corporate Evaluators Guide 171 Reference Information Modem Reference Information Command Function Ambit FTM n Transmit data 24 V 27ter
136. n of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other Corporate Evaluator s Guide 115 Note Installing Windows 2000 Installing Retail Windows 2000 drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install wired 10 100 LAN RealTek While the RealTek LAN will function with the default Windows 2000 LAN driver you will be unable to use special features or advanced configuration settings Hewlett Packard suggests that you install this driver to take advantage of these features 1 Run SETUP EXE from the LAN driver directory on the Recovery CD 2 Follow the remaining on screen instructions to complete installation To install the wireless LAN driver ActionTec If you have installed retail Windows 2000 and you have 802 11b LAN you must install the wireless LAN driver To install or upgrade the Wireless LAN driver 1 Run SETUP EXE from the wireless LAN driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Upon successful installation of the driver you will be asked to reboot your computer Choose Yes I want to restart my computer now NOTE Built in security in Windows 2000 provides default settings that allow only administrators to change network settings However the wireless LAN software allows the administrator to set up profiles that allow
137. nections Connecting to a LAN Connecting to a LAN Connecting to a local area network LAN gives you access to network resources such as printers and file servers on your corporate network and possibly to the Internet To connect to a LAN 1 Check that the existing LAN supports Ethernet 10Base T 10 Mbps or 100Base TX 100 Mbps connections 2 Plug the LAN cable not supplied into the built in LAN port The cable must have an RJ 45 connector 3 Windows automatically detects and sets up a LAN connection To edit settings open Network and Dial up Connections in Control Panel See Windows Help for information about setting up and using LAN connections click Start Help or Help and Support Contact your network administrator for network information Two lights next to the LAN port indicate the status of the connection e The yellow light indicates network activity e The green light indicates that a link is established to the network Corporate Evaluator s Guide 65 Modem and Network Connections Making Wireless Connections Making Wireless Connections If your computer includes a wireless on off button located on the left side of the computer near the front you can connect by radio to a wireless local area network LAN and access computers and other resources on the network A wireless network provides all the functions of a typical wired network but also provides for roaming Since your com
138. ng External Devices Installing a docking tray Your dock requires a tray that accommodates your specific computer model Install this tray prior to connecting the computer to the dock If you don t have an F tray or other compatible tray you ll need to purchase HP accessory F2012B You cannot use the E tray designed for the original Omnibook 6000 series 1 Slide the rear of the tray into the dock as shown on the dock label 2 Push down firmly on both sides of the tray until it snaps into place To remove a tray from the dock pull the latch at the center front of the dock towards you until the tray pops free Docking the computer The computer can be on suspended or off when docking 1 Connect power to the dock the type of connection depends on the dock See the manual that came with the dock 86 Corporate Evaluator s Guide Add On Devices Connecting External Devices 2 Place the computer on the dock platform with the rear of the computer facing the dock s docking connector Make sure the computer s PC Card eject button is in 3 Position your fingers on the platform grips as shown below Use your thumbs to push the computer into the dock until the computer slides into place Corporate Evaluators Guide 87 Add On Devices Connecting External Devices Undocking the computer 1 Press the undock button on the front of the dock and wait for the undock light to blink Then position your thumb as sh
139. oesn t print Make sure the line between the two infrared ports is not blocked and that the ports face each other as squarely as possible The computer s infrared port is on its right side beneath the volume control The ports should be no more than meter apart Make sure the printer is on and has paper in it Check for printer errors Make sure Windows is running otherwise infrared printing is not available See Infrared Problems on page 130 Serial Parallel and USB Problems If a serial mouse doesn t work Make sure you followed the manufacturer s installation instructions completely and have installed the mouse properly If not repeat the procedure Make sure the port connection is secure Press the blue sleep button to suspend and resume Corporate Evaluators Guide 141 Troubleshooting and Maintenance Troubleshooting Your Computer Restart the computer click Start Shut Down or Turn Off Computer Restart Check mouse settings in Control Panel click Start Settings Control Panel then double click Mouse Windows 2000 or click Start Control Panel Printers and Other Hardware Mouse Windows XP Make sure the serial port is enabled in BIOS Setup see To run the BIOS Setup utility on page 148 Use a mouse that connects to the USB or PS 2 port If you have a PS 2 keyboard connected use a PS 2 Y adapter HP accessory F1469A Check the port settings in Control Panel Open the hardware Devi
140. ook and attempt to answer a call BO Select V 22 connect 1200 bps C1 Return OK message Dn Dial modifier EO Turn off command echo E1 Turn on command echo HO Initiate a hang up sequence H1 If on hook go off hook and enter command mode 10 Report modem speed l1 Report chip set 12 Report DSP code revision 13 Report controller code revision 14 Report manufacturer name IS Report board name 16 Report OK I7 Report OK 19 Report data TAM handset speakerphone 110 Report DSP code details 114 Report controller code details Corporate Evaluator s Guide 169 Reference Information Modem Reference Information Command Function Ambit 112 Report driver time stamp LO Set low speaker volume L1 Set low speaker volume L2 Set medium speaker volume L3 Set high speaker volume MO Turn speaker off M1 Turn speaker on during handshaking and turn speaker off while receiving carrier M2 Turn speaker on during handshaking and while receiving carrier M3 Turn speaker off during dialing and receiving carrier and turn speaker on during answering NO Turn off automode detection N1 Turn on automode detection O0 Go on line OI Go on line and initiate a long retrain sequence 02 Go on line and initiate a short retrain sequence P Force pulse dialing Qo Allow result codes to DTE Q1 Inh
141. or or included by HP with the product e How to repair the product yourself e Product development custom installations e Consulting 158 Corporate Evaluator s Guide HP Support and Service Getting Assistance for Your Computer To contact the HP Customer Care Center by e mail visit the HP Business Support Web site www hp com go bizsupport under Contact HP To call the Customer Care Center check the HP Business Support Web site www hp com go bizsupport under Contact HP for the most complete and current list of phone numbers If your HP notebook product is not normally sold by HP in the country of use you must call a Customer Care Center that supports your notebook model Currently service and support assistance is provided only in the following countries and regions Pavilion models United States only 208 323 2551 Omnibook models See the following table Corporate Evaluator s Guide 159 HP Support and Service Getting Assistance for Your Computer North America United States Omnibook 970 635 1000 Pavilion 208 323 2551 Canada 905 206 4663 Latin America Argentina Buenos Aires 5411 4778 8380 outside B A 0810 555 5520 Brazil Sao Paulo 11 7297 4998 outside S o Paulo 0800 157751 Chile 800 360999 Colombia 9 800 1 14 726 Mexico Mexico City 52 58 9922 outside Mexico City 01 800 472 6684 Peru 0 800 10111 Puerto Rico 1 877 2320 589 Venezuela 0 800 4746 8368
142. ord Shows if an administrator password is set is Set User Password Press ENTER to set change or clear the user password Enter The password can have no more than 8 characters 0 9 A Z and cannot include special or accented characters Set Administrator Press ENTER to set change or clear the administrator Enter Password password which protects BIOS Setup settings The password can have no more than 8 characters 0 9 A Z and cannot include special or accented characters Require Password on Sets whether a user password is required when the Enabled Boot computer boots Requires the administrator password for changes Internal hard disk drive Encodes the current user password or administrator Disabled lock password if that is the only password set on the hard disk drive Removable Device Boot Sets whether the computer will attempt to boot from a floppy Enabled drive or other removable device Internal hard disk drive lock option is available only if the Boot option is enabled Power Menu Setting L t L sn Backlight Control When switching to battery power sets whether the display Auto Restore brightness reverts to the previous battery power brightness Auto Restore or to a very low brightness to save power Auto Dim Auto Suspend on Undock Sets whether the computer suspends to Standby power When Lid mode after undocking Closed Auto Turn On on Dock Sets whether the computer turns on after docking Enabled
143. ou want to create the Utility partition without installing the factory software click Advanced and select the option to not install the operating system If your hard disk is partitioned into several drives you can install the factory software on drive C without affecting other drives Click Advanced and select to restore only the C partition 8 When prompted to reboot the computer press CTRL ALT DEL and follow any instructions that appear onscreen For Windows 2000 if you want to convert drive C from FAT32 to NTSF format click Start Run then type convert c fs ntfs and click OK Windows XP is installed using NTFS format which cannot be converted to FAT32 To create a boot disk Windows 2000 Click Start Run and type c i386 Bootdisk Makeboot exe You ll need four floppy disks To replace a damaged Recovery CD If you lose or damage the Recovery CD take your computer to a local HP service center to get a replacement CD Call the HP Customer Care Center for the address and telephone number of an HP service center near you see To contact HP for support or service on page 158 Corporate Evaluator s Guide 155 CAUTION Troubleshooting and Maintenance Reinstalling and Updating Software To update the BIOS Hewlett Packard may provide updates to the computer BIOS to enhance your system s capabilities of your system You can use e Diagtools for Windows to download and install BIOS updates Because a BIOS updat
144. ould use it with a full size keyboard monitor and mouse HP docking accessories offer quick easy connections to these devices This can reduce the risk of ergonomic injury See Working in Comfort in the online HP Library WARNING When you set up your computer for the first time you ll install and charge the battery connect the AC adapter turn on the computer and run the Windows setup program Step 1 Install the battery Do not mutilate or puncture batteries Do not dispose of batteries in fire or they can burst or explode releasing hazardous chemicals Rechargeable batteries must be recycled or disposed of properly Your computer is shipped with the battery installed If the battery has been removed you should install it 1 Turn the computer upside down Corporate Evaluators Guide 21 Getting Started with Your HP Notebook Setting Up Your Computer 2 Insert the front rounded end of the battery into the battery compartment on the bottom of the computer and lower the back end in until it clicks into place To remove the battery 1 Before removing the battery do one of the following e Shut down the computer or put it into Hibernate mode or e Plug in the AC adapter 2 Slide the battery s release latch then lift the battery out of its compartment S S 22 Corporate Evaluator s Guide CAUTION Getting Started with Your HP Notebook Setting Up Your Computer Step 2 Connect AC power
145. own and pull the release lever forward 2 Remove the computer from the dock 88 Corporate Evaluator s Guide Add On Devices Installing Additional RAM Installing Additional RAM CAUTION The computer has no memory RAM built in but has two slots that hold two RAM modules At least one slot contains a RAM module installed at the factory You can use both slots to expand your RAM Use HP PC2100 DDR 266 or higher RAM only To install a RAM expansion module You ll need a small Phillips screwdriver for these steps Your computer s chips are extremely sensitive to static electricity and can be permanently damaged by it Handle the RAM module only by its edges Before installing the memory module discharge your body s static electricity by touching the metal shielding around the connectors on the rear of the computer 1 Click Start Shut Down Shut down Windows 2000 or Start Turn Off Computer Turn Off Windows XP 2 Important unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 3 Turn the unit bottom side up loosen the screws holding the RAM cover and remove the cover The cover retains the screws Corporate Evaluator s Guide 89 Add On Devices Installing Additional RAM 4 Insert the RAM board into the connector at about a 30 angle until it is fully inserted Then press down at both sides until both latches snap closed 5 Replace th
146. puter connects to the network by radio rather than through cables you can move from place to place within the network from your office to a conference room for example and remain on the network the entire time To prepare for connections Windows 2000 Before you can connect your computer to a particular 802 11 wireless network you have to configure the computer for the specific type of connection AdHoc or Infrastructure Computer to Computer Connection AdHoc An AdHoc network provides a wireless connection from your computer directly to one or more computers with wireless capabilities even if they aren t connected to a LAN You can then share resources such as shared files printers and Internet connections with the other computers 1 Click the wireless link icon in the taskbar and select Advanced Configuration or Click Start Programs HP Wireless LAN Configuration Utility 2 On the Configuration tab set these parameters Mode AdHoc SSID any name must be identical for all computers connecting to each other Do not use a name that is used by a nearby access point AdHoc Channel must be identical for all computers connecting to each other For best performance do not use a channel that is the same as or adjacent to a channel already being used by a nearby access point 66 Corporate Evaluator s Guide Modem and Network Connections Making Wireless Connections 3 Ifthe computers use encrypted
147. quence spread spectrum certain models Operating frequency 2 5 GHz ISM band exact frequencies and channels depend on country Raw data rate 1 2 5 5 or 11 Mbps Transmitter output 15 dBm typical approx 30 mW 16 dBm max approx 40 mW Receiver sensitivity 84 dBm typical Range up to 100 m 300 ft or more depending on environment and conditions On off button and indicator Mini PCl interface Input Output Universal serial bus USB 1 1 two ports 9 pin 115 200 bps serial 25 pin bi directional ECP EPP parallel 15 pin VGA video out with DDC support S video TV out PS 2 keyboard mouse 4 Mbps IrDA compliant infrared port Expandability One Type I Il or Ill 16 32 bit PC Card slot CardBus enabled Plug in module bay for accessory modules Optional port replicator and mini dock F1477 docking system not supported Security Features User and administrator passwords System hard drive and docking passwords PC identification displayed at boot DMl accessible electronic serial number Kensington MicroSaver lock slot Corporate Evaluators Guide 167 Reference Information Hardware Specifications Environmental Operating temperature 5 to 35 C 41 to 95 F Limits Operating humidity 20 to 90 percent RH 5 to 35 C Operating altitude up to 3000 m 10 000 ft at 25 C 77 F Storage temperature 20 to 50 C 4 to 122 F Major ICs CPU Intel Pentium 4 processor M Core logic ALI
148. r s Guide Pavilion models CAUTION Basic Operation Securing Your Computer To set PC identification HP TopTools and PC identification are not supported on all Pavilion models You must have BIOS administrator password authority to set a PC identification number 1 If you have not already installed HP TopTools do so now See To set up TopTools on page 153 2 Click Start Programs or All Programs HP TopTools Agent 3 In the Identification String box type a unique set of characters that will identify your PC You can type up to 80 characters including spaces and special characters Do not press ENTER when typing 4 Click Apply 5 Type your BIOS administrator password and press ENTER To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure Hard disk drive lock does not protect a second hard disk drive installed in the module bay When you enable hard disk drive lock the current BIOS user password or administrator password if that is the only password set is encoded on the hard disk drive If you move the hard disk drive to another computer you can t access the drive until you set the user or administrator password to match the drive s password After you match the drive s password you can change the computer and drive password If you forget the password you cannot recover your data 1 Click Start Shut Down or T
149. r the default settings conserve battery power see How the computer manages power automatically on page 50 If your computer has a wireless on off button turn off the wireless function when you re not using it Press the wireless on off button so the light turns off Check that the display is using the Powerplay option In Control Panel Display on the Settings tab click Advanced then on the Powerplay tab check whether Powerplay is enabled This allows the computer to save power when it s not needed by the display If you have an I O PC Card that is a PC Card having an external connection such as a network card remove it when you re not using it Some I O cards use significant power even while they re inactive If you work with an application that uses the serial port or an I O PC Card exit the application when you finish using it Corporate Evaluator s Guide 55 Batteries and Power Management Using Battery Power e Install another battery see To use additional batteries on page 55 e If your main battery is rated at 11 1 volts check its label purchase a replacement main battery which is rated at 14 8 volts In addition follow these suggestions to extend the life of your batteries e Do not leave batteries unused for long periods If you have more than one rotate them e If you normally use AC power make a practice of using the battery as your power source at least once a week e Unplug
150. rier detect response time 1 255 1s 6 10 Carrier loss disconnect time 1 255 1s 100 11 DTMF tone duration 50 255 001 s 70 12 Escape prompt delay 0 255 02 s 50 14 General bit mapped options status 138 8Ah S16 Test mode bit mapped options status amp T 0 21 V 24 general bit mapped options status 52 34h 22 Speaker results bit mapped options status 117 75h S29 Flash dial modifier time 0 255 10 ms 5 S37 Line connection speed 0 S41 General bit mapped options status 3 03h 172 Corporate Evaluator s Guide Reference Information Modem Reference Information Register Function Ambit Range units Default S46 Data compression control 136 138 138 91 Data transmit level 6 15 dBm 10 country dependent 92 Fax transmit attenuation level 6 15 dBm 10 country dependent S95 Result code messages control 0 Selected Result Codes Ambit O 2 Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY INID AWN o NO ANSWER Corporate Evaluator s Guide 173 Reference Information Safety Information Safety Information Power Cords The power cord supplied with the computer s AC adapter should match the plug and voltage requirements for your local area Regulatory approval for the AC adapter has been obtained using the power cord for the local area However if you travel
151. rive 94 Corporate Evaluator s Guide Installing Windows XP Corporate Evaluator s Guide 95 Installing Windows XP Installing Retail Windows XP Installing Retail Windows XP Windows XP may come factory installed on your HP Notebook The following procedure installs a retail version of Windows XP and configures the appropriate device drivers This chapter describes how to Prepare for software installation Install a retail version of Windows XP Install Video drivers Install ALi AGP support Install Audio drivers Install pointing device support Install Wired 10 100 LAN support Install Wireless LAN support Install Modem drivers Enable Fast IR support Install HP Notebook Utilities Installation Install OneTouch software Install Desktop Zoom software Configure XP power settings Requirements 96 HP Notebook with internal CD ROM DVD drive Retail Windows XP installation CD HP Notebook drivers for Windows XP Location On the Product Recovery CD in HP DRIVERS or on the web at http www hp com notebooks Corporate Evaluator s Guide Important Installing Windows XP Installing Retail Windows XP The following directories contain the drivers you will need to install Windows XP VIDEO directory AGP directory AUDIO directory Touchpad directory LAN directory Wireless directory ESSMODEM directory LUCENTMODEM directory HPNBUTIL directory ONETOUCH directory DESK
152. s it in to eject the PC Card Dr gt 78 Corporate Evaluator s Guide Add On Devices Connecting External Devices Connecting External Devices Note To identify connectors for external devices The diagram below shows your computer s connectors for external devices PS 2 keyboard or PS 2 mouse port supports Y adapter Two universal serial bus USB ports Serial port COM1 Parallel port LPT 1 Use this port for a parallel printer or other parallel device or to connect the floppy disk drive externally Fe sae External monitor port Docking port Modem port on certain models LAN port PC Card and CardBus slot See Connecting PC Cards on page 77 The computer also includes an infrared port audio ports and an S video port on its right side ow NAW Before you connect any device check its documentation to see if you need to make any settings or adjustments to the equipment before using it This might include setting switches to configure the equipment so that it will operate properly with your computer and the software you plan to use Corporate Evaluators Guide 79 Note Add On Devices Connecting External Devices To connect a printer or other parallel device The computer s parallel port uses a standard 25 pin connector most commonly used for connecting dot matrix ink jet and laser printers You can also use it to connect a parallel Zip drive e Connect the cable from
153. s te veasesnneth eves eveedent E RRE T R n 15 Identifying Parts of the Computer 16 Front NENT Eeer EE 16 Back New gue oben stare vtacatahens osha aca Ee thie esses E RE 17 Bottom AEN 18 Status Lights 5 223 ss ssssdsseycasesescescdavsessesteses shag cs ese tsedates AEN EES EEEE SEET ES 19 Setting Up Your Computer secties rse re arira E EKER Eo EEEE EERE 21 Step 1 Install the battery ENEE EEN RSR ENEE EES 21 Step 2 Connect AC powetiss scisisssecsssseatsssasessessectseusnarescasassnadiestsssesuusoescseaeeeubaess 23 Step A Connect a phone Joe sc sccssscssstsseesssecesesebepsasasesensben sh EEN NENNEN 24 Step 4 Turn on the computer cece sees ceeseessenseeesoeesenseensenesenseensessessensens 25 Step 5 Setup WIMdOWS vse sssesccssdesuscsessesessses ch oao e TeK EE aa EE E EES EEEE EEES EERS 25 Step 6 Register your notebook 26 What to do NeXt scs c5 cesscssisestesejanssesesscbsabsy aasasdveyates chess disas eg cubes E EEEE EE SE Ey sabes 26 To connect to the Intemet sarr iene a aa ich reat 26 Basic Operation sicssssssccsccssesssrcsssecsesscsasosioedeseasvcssdasseascveesadescesavscaseenssaseeseds deeg 27 Operating Your Computer 0 cece E E A E E E 28 To turn the computer on and off 28 To reset the Computere deed E n iis EE ER E R 29 To change the boot device eee eeceeceeeceeeeeeeeseeeeceseeeeeesecesecsseeeeeseesseesaeenees 30 To use the pointing deVICES oo eee eeeeeeeeeeeeeeceeceeeeeeeeeeeeeesesesseesseeeeeeseeerensees 30 To use th
154. sessessssessssesserseseseevees 165 Hardware Specifications a iopo eea a EES EES 166 Modem Reference Information ssis assia aa n R EE EE eaa 169 Modem Reference Ambit ccc cceccccssecescecssecesececsseeeseecsseeeeseeceeeeesseceteeeeseeesees 169 Safety Information e cen energie iia hae ala ee eas 174 Power Cords EE 174 PrsOnOmiCs eer ees ent eee ntl agin ee 175 Battery Satety ou ere in nash eed 175 LEE EE 176 LED Safety pinaranan ane ae een ae Api 176 Exposure to Radio Frequency Radhanon 177 Regulatory Information cece sceseceeecseeecesecseesecseeseesecneeseceaeeeceecsaseecsaeeaseeeeas 178 US Avis ernie Be ea ai eat a eee 178 E EE 179 Buropedn Un ON soree e eee Sea See EEE EE ESA 180 GAPAI EE 182 ORT E eege 183 Internationa eenn eoe ee er e nE E EE E EEN E 183 Index E T A E NEE N A E T 185 Corporate Evaluators Guide 11 Getting Started with Your HP Notebook Corporate Evaluators Guide 12 Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations Your notebook computer sets a new standard in personal computing Although compact and easy to carry your computer is made with the quality and attention to detail that are the hallmark of Hewlett Packard Your computer has several features that make it convenient to use Two buttons provide convenient options for starting and stopping the computer Volume controls are located within easy reach on the computer s right side and the a
155. spond to a low battery warning The computer automatically alerts you when the battery power drops to a critically low level The computer first emits a high pitched beep or displays a warning message Then if you do not restore power within a short time the computer goes into Hibernate mode Once the computer enters Hibernate mode in this way you won t be able to turn it on again until you restore power by doing one of the following e Replace the battery with a charged one See Step 1 Install the battery on page 21 e Plug in the AC adapter See Step 2 Connect AC power on page 23 e Install a charged secondary battery in the plug in module bay See To use additional batteries on page 55 If you plug in the AC adapter you can continue to work while your battery recharges To recharge the battery The AC adapter is normally warm whenever plugged into an AC outlet The computer is normally warm while recharging Don t recharge the computer in a briefcase or other confined space or its battery could overheat e To recharge the main battery plug the AC adapter into the computer e To recharge a secondary battery plug the AC adapter into the computer and insert the battery into the module bay The main battery will recharge first then the secondary battery will recharge To get the longest operating time wait until the battery s charge is below 50 before recharging then charge it fully 100 Charging c
156. stomer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement Upon such a transfer Customer agrees that his her rights in the software are terminated and that he she will either destroy his her copies and adaptations or deliver them to the third party SUBLICENSING AND DISTRIBUTION Customer may not lease sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett Packard TERMINATION Hewlett Packard may terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice UPDATES AND UPGRADES Customer agrees that the software does not include updates and upgrades which may be available from Hewlett Packard under a separate support agreement 4 Corporate Evaluator s Guide EXPORT CLAUSE Customer agrees not to export or re export the software or any copy or adaptation in violation of the U S Export Administration regulations or other applicable regulation U S GOVERNMENT RESTRICTED RIGHTS Use duplication or disclosure is subject to HP standard commercial license terms and for non DOD Departments and Agencies of the
157. sure the drive is installed in the module bay or connected correctly see To connect the floppy disk drive to the parallel port on page 74 e Make sure the floppy disk drive is selected as the boot device see To change the boot device on page 30 If the computer stops responding after booting e Check whether you are connected to a TCP IP network with no DHCP server This can cause a long delay at startup because DHCP is enabled Contact your network administrator to determine the proper TCP IP configuration If the computer takes a long time to resume after being suspended e The computer can routinely take a minute or more to resume if it has a network card installed While the operating system is loading drivers and checking hardware and network connections you will see a blinking cursor on your display As soon as the hardware has been re initialized the Windows desktop will appear Wireless Problems If you have problems with wireless communication e Make sure the wireless indicator light is on e See LAN Problems on page 133 If you have trouble connecting to another computer in the Network Neighborhood or My Network Places e Wait a few minutes then press F5 to refresh the list of computers on the network e Click Start Find Find Computer Windows 2000 or Start Search Computers or People Windows XP to locate the computer If you cannot connect to a particular computer on the network e Make sure t
158. t these parameters see the network administrator for the required settings e Encryption 64 bit or 128 bit e Key see the hint below The computer automatically connects to the infrastructure network whenever it s within range of an access point and wireless communication is turned on see To turn wireless communication on and off on page 69 Corporate Evaluators Guide 67 Hint Modem and Network Connections Making Wireless Connections If you are connecting to an access point or computer that is using Lucent Agere based software you must set up compatible encryption on your computer You can enter the encryption key manually If you know only the Lucent Agere passphrase you must convert it to the corresponding key Click Start Programs HP Wireless LAN and use the encryption key converter To prepare for connections Windows XP Before you can connect your computer to a particular 802 11 wireless network you have to configure the computer for the specific wireless connection Connecting to an Existing Wireless Network You can connect to an access point that gives you access to a local area network or you can connect directly to other computers in an adhoc network 1 Right click the wireless network connection icon in the taskbar then select View Available Wireless Networks from the pop up menu 2 A list of available networks appears Select the network you want enter the encryption key if required an
159. t areas However in some situations you may have to change modem settings to match local conditions If you have questions about local requirements contact your telephone company e Control Panel Open Phone and Modem Options in Control Panel to change many modem settings On the Modems tab click Properties to set connection speeds or on the Dialing Rules tab click Edit to set dialing options e Communications software Many communications applications provide options for controlling modem settings See the help for your software Corporate Evaluator s Guide 61 Modem and Network Connections Using the Modem e AT commands You can control many aspects of modem operation using modem AT commands AT commands are special strings of characters sent to the modem to set up specific conditions Those command strings normally start with AT For a list of AT commands for the built in modem see Modem Reference Information on page 169 Open Phone and Modem Options in Control Panel On the Modems tab click Properties You can type AT commands on the Advanced tab in the space for extra settings For example to force a built in Ambit modem to turn off its speaker you can use the MO command as shown in table of AT commands type ATMO in the space for extra settings To send and receive e mail Sending and receiving e mail requires an e mail account with an Internet Service Provider or with your company s communications system
160. t the consensus of the scientific community HP therefore believes the internal wireless radio is safe for use by consumers The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones However the use of wireless radios may be restricted in some situations or environments such as aboard airplanes If you are unsure of restrictions you are encouraged to ask for authorization before turning on the wireless radio Corporate Evaluators Guide 177 Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions Any modifications to your computer not expressly approved by Hewlett Packard could void the authority to operate the computer in these regions U S A This computer has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This computer generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this computer does cause harmful interference to radio or television reception
161. tab click the Advanced button then the Displays or Monitor tab Set the refresh rate on the Monitor tab 82 Corporate Evaluator s Guide Add On Devices Connecting External Devices Using dual display mode Windows XP You can extend your desktop by connecting an external monitor to your computer 1 Click Start Settings Control Panel and then click Start Control Panel Appearance and Themes Display 2 Click the Settings tab 3 Click the second display and then select the option to extend the desktop You can set different resolutions and numbers of colors for each display However using the Extended Desktop requires video memory for each display For this reason higher resolutions and higher numbers of colors may cause unexpected behavior on the displays Try starting with 1024 x 768 resolution on the external display and 64 K colors 16 bit on both displays You can then try higher settings to see whether they work for your applications In addition certain operations such as playing DVDs and running 3D graphics require extra video memory so you may have to adjust display settings If you re playing a DVD movie the movie will show only on the primary display To change the primary display go to the Settings tab of Display Properties see the steps above right click the display you want and select Primary Changing display actions With a display attached you can use the BIOS Setup utility to change certain display
162. ter To set up password protection You can protect your computer from access by another user when you set up password protection which is available through Windows and through the BIOS Setup utility For complete protection set passwords in Windows as well as through BIOS Setup To cancel password protection set an empty password BIOS Setup Utility 1 Click Start Shut Down or Turn Off Computer Restart 2 When the HP logo appears press F2 to enter BIOS Setup 3 From the Security menu enter or modify the Administrator Password or User Password as needed See Security Menu on page 151 4 Press F10 to save and exit BIOS Setup Windows 2000 1 Press CTRL ALT DEL then select option to change password 2 Create or modify your Windows password 3 Click Start Settings Control Panel then double click Power Options 4 On the Advanced tab select the option to prompt for a password when the computer leaves Standby mode Windows XP 1 Click Start Control Panel User Accounts then select your account 2 Click Create a Password then set the password 3 Click Start Control Panel Performance and Maintenance Power Options 4 On the Advanced tab select the option to prompt for a password when the computer leaves Standby mode To protect your computer when you re not using it see To lock your computer below 40 Corporate Evaluator s Guide Basic Operation Securing Your Computer To lock
163. ter s normal settings close the presentation application or click the taskbar icon and choose Stop Presentation 38 Corporate Evaluator s Guide Hint Important Basic Operation Operating Your Computer To work with CDs and DVDs If you have a DVD drive module you can play DVD movies see To play DVD movies on page 75 If you have a CD RW drive module you can write and copy CDs see To create or copy CDs on page 76 For best performance while playing movies on battery power set the SpeedStep setting to Max Performance Windows 2000 or set the Control Panel power scheme to Portable Laptop Windows XP See How the computer manages power automatically on page 50 DVDs can have regional codes embedded in the disc data These codes prevent DVD movies from being played outside the region of the world in which they are sold If you get a region code error you are trying to play a DVD intended for a different region Most DVD drives let you change the region code only a limited number of times usually no more than four Please note that when you reach this limit your last change to the region code will be hard coded on the DVD drive and will be permanent Your HP warranty does not cover the expense of correcting this situation Refer to the help for your DVD player software for details about setting region codes Corporate Evaluators Guide 39 Basic Operation Securing Your Computer Securing Your Compu
164. ter controls click Start Settings Control Panel then double click Mouse Windows 2000 or click Start Control Panel Printers and Other Hardware Mouse Windows XP If the touch pad or pointing stick doesn t work Don t move the pointer or touch the touch pad while the computer is rebooting or resuming from Standby mode If this happens try the following e Press a key on the keyboard to restore normal operation e Suspend and resume operation using the sleep button If an external mouse is connected the built in pointing devices are normally disabled You can change this setting with the BIOS Setup utility see To run the BIOS Setup utility on page 148 Restart the computer click Start Shut Down or Turn Off Computer Restart If the touch pad moves the pointer or cursor while you type If your model has no pointing stick press the touch pad on off button to turn off the touch pad while you type If your model has a pointing stick see the following suggestions instead Corporate Evaluator s Guide 131 Troubleshooting and Maintenance Troubleshooting Your Computer e Increase the PalmCheck setting for the touch pad 1 Double click the touch pad icon in the taskbar Click Start Settings Control Panel then double click Mouse Windows 2000 or click Start Control Panel Printers and Other Hardware Mouse Windows XP 2 Click the TouchPad tab and select the touch pad device 3 Adjust the PalmCheck s
165. the computer can t find Wordpad exe after inserting a CD e The system is trying to open a doc file in WordPad but cannot find the Wordpad exe program file Type C Program Files Accessories in the error message box Display Problems If the computer is on but the screen is blank e Move the mouse or pointing stick or tap the touch pad This will wake the display if it is in Display off mode e Press Fn F5 in case the internal display was disabled Do this three times to return to the state you started from e If the computer is cold allow it to warm up If the screen is difficult to read e Try setting the display resolution to its default setting of 1024768 or higher depending on your model click Start Settings Control Panel Display Settings Windows 2000 or Start Control Panel Appearance and Themes Display Windows XP e Try adjusting the size of the desktop icons and labels see To adjust the display on page 36 If an external display does not work e Check the connections e Press Fn F5 in case the external monitor was disabled Do this three times to return to the state you started from e The external monitor may not be detected In the BIOS Setup utility try setting Video Display Device to Both in the Main menu Corporate Evaluators Guide 127 Troubleshooting and Maintenance Troubleshooting Your Computer e If you re using a TV connected to the S video port you must activate the TV see
166. the notebook to access to a variety of wireless network configurations During configuration of the notebook the local administrator should define all wireless profiles the user will require These user and power user profiles allow wireless settings to be changed if needed for remote troubleshooting purposes but the settings will not be saved when the user logs off the system or reboots To install the ESS modem If you are unsure which modem has been supplied with your notebook review README TXT located in the modem drivers directory on the Recovery CD to determine the correct modem model 116 Corporate Evaluator s Guide Note Installing Windows 2000 Installing Retail Windows 2000 If you installed retail Windows 2000 and your HP Notebook contains a built in ESS Modem you must install the modem driver To install or upgrade the modem driver 1 Run SETUP EXE from the ESS driver directory on the Recovery CD 2 Choose to upgrade the driver and follow the on screen instructions to complete installation Upon successful installation of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the Lucent modem If you are unsure which modem has been supplied with your notebook review README TXT located in the modem drivers directory on the Recovery CD
167. tion Hewlett Packard recommends that you repartition your hard disk before installing Windows 2000 This will add hard disk based diagnostics to make support easier Follow the instructions below to repartition your hard disk 1 Connect the AC adapter to the notebook 2 Insert the CD ROM DVD drive into the notebook 3 Insert the bootable Recovery CD into the CD ROM DVD drive 4 Reboot and press ESC when you see the HP Notebook logo 5 Select CD ROM DRIVE as the boot device 6 Click 2 CONTINUE 7 Click 2 ADVANCED 8 Select your desired Hibernate Partition Size OM is the preferred size for Windows 2000 9 Check DO NOT LOAD OPERATING SYSTEM 10 Select HIBERNATE PARTITION ONLY 11 Click 1 CONTINUE 12 Click OK 13 Remove the Recovery CD from the CD ROM DVD drive 112 Corporate Evaluator s Guide Installing Windows 2000 Installing Retail Windows 2000 To install retail Windows 2000 Gr sr 9 a a 10 11 12 13 14 15 16 17 18 Insert the retail Windows 2000 CD into the CD ROM drive Reboot and press ESC when you see the HP Notebook logo Select the CD ROM DRIVE as the boot device and press ENTER At the Welcome Screen press ENTER to begin Read the Windows 2000 Licensing Agreement Press PAGE DOWN until you reach the end of the document Press F8 to agree In the list of existing partitions select the unpartitioned space and press ENTER Highlight your choice of file system
168. tion on every PSTN network termination point In event of problems you should contact your equipment supplier in the first instance This equipment has been designed to work in all of the countries of the European Economic Area Public Switched Telephone Networks Network compatibility is dependent on internal software settings Contact your equipment supplier if it is necessary to use the equipment on a different telephone network For further product support contact Hewlett Packard see To contact HP for support or service on page 158 Belgium For outdoor usage only channels 10 2457 MHz through 13 2472 MHz are allowed For private usage outside buildings across public grounds over less than 300m no special registration with IBPT BIPT is required Registration to IBPT BIPT is required for private usage outside buildings across public grounds over more than 300m An IBPT BIPT license is required for public usage outside building For registration and license please contact IBPT BIPT France Restricted frequency band only channels 10 through 13 2457 MHz through 2472 MHz respectively may be used in France License required for every installation indoor and outdoor installations Please contact ART for the procedure to follow Use with outdoor installations not allowed Germany License required for outdoor installations Check with reseller for procedure to follow Netherlands License required for outdoor installations Chec
169. tion that waits for a dial tone If you have call waiting disable it your telephone company can provide instructions If the modem dials but doesn t connect Make sure you re using an analog telephone line 2 3 or 4 wires You must not use a digital line In a hotel ask for a data line Try another telephone line preferably one normally used for a fax machine or modem The modem at the other end may have a problem Try dialing to a different modem Try disabling error correction and data compression If the modem isn t detected Check the modem setup In Control Panel open Phone and Modem Options Check the COM port Corporate Evaluator s Guide 135 Troubleshooting and Maintenance Troubleshooting Your Computer e Open the hardware Device Manager click Start Settings Control Panel System Windows 2000 or Start Control Panel Performance and Maintenance System Windows XP If the modem is disabled try to enable it If it has a conflict try disabling another device e If you re running fax software using fax Class 2 try using Class 1 If the modem dials but you can t hear it e Make sure the audio off light is turned off If it s on press the audio off button e Check the speaker volume setting e In Control Panel open Phone and Modem Options Select the modem and click Properties then check the volume setting on the General tab If the modem connects but transferred data is bad e In Con
170. to a different area or need to connect to a different outlet or voltage you should use one of the power cords listed below To purchase a power cord including one for an area not listed below or a replacement AC adapter contact your local Hewlett Packard dealer or Sales and Service office For any power cord with a fused plug if you have to replace the fuse be sure to install an approved fuse Country or Region or Region Rated Voltage and Current HP Part Number Canada 125 Vac 3 A 8120 6313 Mexico Philippines Taiwan United States Egypt Saudi Arabia Hong Kong 250 Vac 2 5 A 8120 8699 Singapore United Kingdom Australia 250 Vac 2 5 A 8120 6312 New Zealand Japan 125 Vac 8120 6316 3A a A E 174 Corporate Evaluator s Guide WARNING Note Reference Information Safety Information Ergonomics Improper use of keyboards and other input devices has been associated with ergonomic injury For information about reducing your risk see Working in Comfort in the online HP Library or visit our ergonomics Web site www hp com ergo Battery Safety The following batteries are compatible only with HP notebook computers HP F2014 and F2019 Sanyo 4UR18650P 2 QC RT6 To avoid risk of fire burns or damage to your battery pack do not allow a metal object to touch the battery contacts Do not disassemble the battery There are no serviceable parts inside Do not dispose of the battery pack in f
171. tomatically SS If your computer does not turn on when operating on battery power the battery may be out of power Plug in the AC adapter and press the blue sleep button again Leave the AC adapter plugged in for at least an hour or 2 3 hours to charge it fully Step 5 Set up Windows Your notebook computer has Microsoft Windows preinstalled on its hard disk drive The first time you turn on your computer the Windows Setup program runs automatically so you can customize your setup 1 Follow the Setup program s instructions as they appear on the screen If the program prompts you to enter the Product ID code you will find this code on the bottom of the computer 2 If your computer has a modem check the modem s country or region settings e Windows 2000 click Start Settings Control Panel double click Phone and Modem Options then click Edit on the Dialing Rules tab e Windows XP click Start Control Panel Printers and Other Hardware Phone and Modem Options then click Edit on the Dialing Rules tab Corporate Evaluators Guide 25 Getting Started with Your HP Notebook Setting Up Your Computer Step 6 Register your notebook Be sure to register your computer Registering is free and fast and ensures you will receive quicker more personalized support The information you provide during registration allows us to provide you with better products and services Registering your computer does the following e
172. trol Panel open Phone and Modem Options Make sure the parity speed word length and stop bits match on sending and receiving modems e Try disabling error correction and data compression If the modem causes an ERROR message e A string of AT commands may contain an incorrect command If you entered commands as extra settings for the modem in Control Panel or in your communications software check the commands If the modem doesn t fax e If you re using fax Class 2 in the fax software try using Class 1 e Close any other communications programs e If you re faxing by printing from an application make sure you ve selected the fax printer e Try turning off power management features temporarily If excessive line current is detected e Make sure you re using an analog telephone line 2 3 or 4 wires You must not use a digital line In a hotel ask for a data line If the modem clicks repeatedly but doesn t connect e Make sure you re using an analog telephone line 2 3 or 4 wires You must not use a digital line In a hotel ask for a data line e Check all cables and connections 136 Corporate Evaluator s Guide Troubleshooting and Maintenance Troubleshooting Your Computer PC Card PCMCIA Problems If the notebook doesn t recognize a PC Card e Remove and reinsert the PC Card e Press the blue sleep button to suspend the computer then press it again to resume e Restart the computer click Start
173. ttom side up and remove the two hard drive screws 3 Raise the cover on the end of the drive so that its retainer tab is free of the computer casing then gently pull the hard drive out of the computer 4 Gently slide the new drive into the hard drive compartment Press firmly to make sure the connector seats properly 5 Slide the cover down into place so the retainer tab engages the casing and reinstall the hard drive screws If you are installing a new hard disk drive you should create a Utility partition on the drive before loading any software See To recover the factory installation of your hard disk on page 154 92 Corporate Evaluator s Guide Add On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a holder you can remove the holder parts from the old hard drive You ll need a small Phillips screwdriver for this procedure 1 Remove the six screws from the holder and drive case then lift the drive out of the holder 2 Notice that the hard drive has a pin connector attachment at one end Carefully remove this connector from the end of the drive Work alternately at each end so that the connector slides off evenly without bending the connector pins 3 Carefully put the pin connector attachment back onto the pins on the end of the new hard drive Work alternately at each end so that the connector slides on evenly witho
174. uator s Guide Troubleshooting and Maintenance Configuring the Computer Main Menu BIOS Revision Shows the current BIOS version Detected automatically System Time Sets the time using 24 hour format Values set take effect immediately System Date Sets the date using dd mm yy format except English which uses mm dd yy format Internal Hard Disk Sets the hard disk drive type and various parameters Detected automatically Video Configuration Press ENTER to see or change the video settings below Press ESC to return to the main menu Quiet Boot When enabled hides summary of power on self test and Enabled messages during boot Video Display Device Sets whether the built in display automatically switches to an Auto external display if one is detected Video Expansion When enabled the video image covers the entire display in Disabled lower resolution modes When disabled the video image is centered in the display Primary Video Sets whether the computer automatically switches to an Auto Adapter external video adapter connected to the docking system if one is detected Television Type Controls the signal format NTSC or PAL output by the NTSC S video port System Memory Shows the system memory size 640 KB Extended Memory Shows the extended memory size Detected automatically Unique Dock ID Sets whether the computer creates a unique hardware profile Enabled for each dock Enabled or uses a common profile for all docks
175. uator s Guide 10 11 12 13 14 15 16 Li Installing Windows XP Installing Retail Windows XP Click the SAVE AS button and accept the name of PORTABLE LAPTOP Click the ADVANCED tab Check ALWAYS SHOW ICON ON THE TASKBAR Click APPLY Change the POWER BUTTONS options to your desired settings Click the ALARMS tab Under LOW BATTERY ALARM click the ALARM ACTION button Check WHEN THE ALARM GOES OFF THE COMPUTER WILL Select HIBERNATE in the drop down list and click OK Click OK to close the POWER CONTROL panel Corporate Evaluators Guide 107 Installing Windows 2000 Corporate Evaluator s Guide 109 Installing Windows 2000 Installing Retail Windows 2000 Installing Retail Windows 2000 Windows 2000 comes as a factory image for your HP Notebook The following procedure installs a retail version of Windows 2000 and configures the appropriate device drivers This chapter describes how to Prepare for software installation Install a retail version of Windows 2000 Install video support Install ALi AGP support Install audio support Install pointing device support Install RealTek 10 100 LAN support Install Wireless LAN support Install modem support Enable Fast IR support Install Intel R SpeedStep TM technology Applet Install HP Notebook Utilities Install HP OneTouch Install HP Desktop Zoom Install USB FDD support Change power management Requirements e HP Notebook with
176. ubleshooting and Maintenance Troubleshooting Your Computer Power and Battery Problems If the computer turns off immediately after it turns on e Battery power is probably extremely low Plug in the AC adapter or insert a charged battery If the computer keeps beeping e The computer beeps repeatedly or displays a warning when battery power is low Save your work shut down Windows immediately and insert a charged battery or plug in the AC adapter If the battery doesn t charge e Make sure the AC adapter is fully plugged into the power source and the computer and that the light on the adapter is on e If you re using a power strip remove the AC adapter from the power strip and plug it directly into a wall outlet e Make sure the battery is fully installed and locked in place e Make sure you re using an adapter with 75 watt 3 95 amp capacity check the adapter label Do not use a 60 watt 3 16 amp adapter e Move the computer away from any nearby heat source Unplug the AC adapter and allow the battery to cool down If the battery gets too hot it will not charge properly e H available try another battery and AC adapter If a secondary battery doesn t charge e The computer s secondary battery won t charge until the main battery is fully charged e Make sure the AC adapter is fully plugged into the power source and the computer and that the light on the adapter is on e Make sure the secondary battery
177. udio off button and light let you cut off all sound quickly when needed All cable connectors are near the back of the computer keeping cables away from your working area This manual shows how to set up and operate your computer as well as what to do if you run into trouble What s in the box HP notebook PC Main battery installed CD ROM DVD or similar drive module installed Floppy disk drive module with certain models AC adapter and power cord Quick Start sheet Startup Guide Recovery CD for restoring Windows and all software included with your computer Microsoft Windows manual CD with special software for models with certain drive modules In addition your HP notebook includes preinstalled software The exact software installed depends on your particular notebook model Corporate Evaluator s Guide 13 Getting Started with Your HP Notebook Taking Inventory To buy accessories You can buy accessories for your computer online For the latest accessories and options visit the HP Notebook Web site www hp com notebooks HP currently offers docking solutions plug in modules cables and other accessories such as the following e AC adapter e Floppy disk drive module e External floppy disk drive cable e Plug in modules such as CD ROM drive DVD drive CD read write drive Zip drive second hard disk drive e Replacement hard disk drive module e Main battery e Secondary battery
178. unction of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province Corporate Evaluator s Guide 163 HP Support and Service Hewlett Packard Limited Warranty Statement 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL
179. urn Off Computer Restart When the HP logo appears press F2 to enter the BIOS Setup utility From the Security menu enable Password Required to Boot From the Security menu enable Internal hard disk drive lock i es ES INS Press F10 to save and exit BIOS Setup Corporate Evaluator s Guide 43 Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury For more information about reducing your risk visit our ergonomics Web site at www hp com ergo or see Working in Comfort in the online HP Library Note You can use your HP notebook computer virtually anywhere anytime The following recommendations should help you work more comfortably Note that if you are using your portable computer as your primary computer or using it for extended periods you should use it with a full size keyboard monitor and mouse This will give your portable computer the adjustability and comfort features of a desktop unit HP docking accessories offer quick easy connections to these devices More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort which is preloaded on the hard disk in the HP Library and available on the Windows 2000 Recovery CD in hp library as well as at www hp com ergo Your Mobile Work Environment e Use a
180. ut bending the connector pins 4 Insert the connector through the end of the holder and lower the drive into the holder 5 Reinstall the screws into the holder and drive case Corporate Evaluator s Guide 93 Add On Devices Replacing the Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive you also need to prepare it to be able to work with your computer e If you want to restore the Windows software and operating system that were originally installed on your computer you can do so using the Recovery CD that also came with your computer See To recover the factory installation of your hard disk on page 154 e If you want to use the hard disk with other than the original software and operating system prepare the hard disk as described in the Installing Windows chapters of this guide e If you want to prepare a second hard disk module in the plug in module bay follow these steps 1 Install the second hard drive 2 Click Start Settings Control Panel then double click Administrative Tools Windows 2000 or click Start Control Panel Performance and Maintenance Administrative Tools Windows XP 3 Double click Computer Management then click Disk Management in the tree 4 In the lower right pane right click the unused area of the new disk probably disk 1 and click Create Partition Follow the displayed instructions to create an NTFS partition that uses the entire d
181. ve faxes Windows SP 64 Connecting to a LAN a Ee Eed Bivins ween Seva ee EENEG ee 65 To connectito av EAN see Ee dee ee 65 Making Wireless Connections neersien nea e eee ees eK E ES 66 To prepare for connections Windows 2000 66 To prepare for connections Windows SP 68 To turn wireless communication on and off 69 EIST TE 71 Using PlugaIn Modu less ere senn te suyedony GEES coves aeaea S eee cesses settee seen ss 72 To replace a plug in modile esperie eere e iien 72 To connect the floppy disk drive to the parallel port eee eeeeeeseceeeeeeteeeeeeees 74 To insert or remove a CD or DND 74 LO play DVD MOVIES eege ege eege even deiere pastes gie ode dee ee 75 Tocreat or COPY CDS vyresen ar i eege ege ees Side ee ed ege eg 76 8 Corporate Evaluator s Guide Connecting PC Cardsii soil eis eaaa eaaa dba SEA EE 77 To insert or remove a PC Card recentia earan e iae E EA EEEa aAa Eiai 77 Connecting External Device Sincaire osre hist NEESS SEENEN 79 To identify connectors for external devices eseseesseserseseeeeresrerrserrrsreersreesesrsee 79 To connect a printer or other parallel device 80 To connect an external keyboard or mouse cece cee cesecseceeeceeeesecneeeseeneesees 80 TO connecta USB deViCe nnan aaaea Ea aa e E EES 80 Toconnectan Audio DEVICE ss c scssscosscvsseossencisvessencesacaoses a EE EE ASA EEAS 81 FOUSE an EXtemal DOEN eee tee EENS 81 To use a TV Set as a monitor 83 To connect a Serial dev
182. w the on screen instructions to complete installation Upon successful installation of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the audio driver ALi M5451 If you have installed retail Windows 2000 you must install the audio driver To install or upgrade the audio driver 1 Run SETUP EXE from the audio driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Upon successful installation of the driver you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the touchpad driver Synaptics While the touchpad will function with the default Windows 2000 touchpad driver you will be unable to use special features or advanced configuration settings Hewlett Packard suggests that you install this driver to take advantage of these features This driver works for all systems including notebooks that have both the touchpad and touchstyk To install or upgrade the touchpad driver 1 Run SETUP EXE from the touchpad driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Upon successful installatio
183. x Console you need to install it 1 Click Start Control Panel Add or Remove Programs 2 Click Add Remove Windows Components select Fax Services and follow the instructions on the screen If prompted for the Windows CD point instead to the c i386 directory To start Fax Console e Click Start All Programs Accessories Communications Fax Fax Console The first time you start Fax Console the Fax Configuration Wizard steps you through the process of setting options and customizing the program for your personal use Follow the onscreen instructions If you re not sure which setting to choose accept the default choice To send a fax e Click Start All Programs Accessories Communications Fax Send a Fax then follow the instructions that appear on the screen If instead you want to send a document as a fax open the document in its application window then open the Print dialog box Change the selected printer to Fax then print it To receive faxes Faxes are automatically received when Fax Console is running in an open or minimized window New faxes are indicated in the status box in the Fax Console window To receive a fax manually e When a fax call is coming in click Receive now on the Fax Console menu bar To view and print a fax 1 In the Fax Console tree click Inbox then double click the fax you want to view 2 Click the printer icon to print the fax 64 Corporate Evaluator s Guide Modem and Network Con
184. y cause undesired operation Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Le composant RF interne est conforme la norme CNR 210 d Industrie Canada L utilisation de ce dispositif est autoris e seulement aux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit tre pr t accepter tout brouillage radio lectrique regu m me si ce brouillage est susceptible de compromettre le fonctionnement du dispositif Corporate Evaluator s Guide 179 Reference Information Regulatory Information European Union The equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the public switched telephone network PSTN and to a radio frequency wireless network However due to differences between the individual PST s provided in different countries the approval does not of itself give an unconditional assurance of successful opera
185. you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step To install the AGP video driver ALi 1535 If you have installed retail Windows you need to install the AGP video driver To install or upgrade the AGP video driver 1 Run SETUP EXE from the AGP driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Upon successful installation of the drivers you will be asked to reboot your notebook Choose YES I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install Otherwise choose NO I WILL RESTART MY COMPUTER LATER and continue to the next step You can reboot at this point to have full screen video for the remainder of the configuration process To install the audio drivers ALi M5451 While the audio will function with the default XP audio drivers Hewlett Packard has not fully tested the XP drivers For this reason Hewlett Packard suggests that you install the drivers provided on the Recovery CD 1 Run SETUP EXE from the audio driver directory on the Recovery CD 2 Follow the on screen instructions to complete installation Corporate Evaluator s Guide 101 Installing Windows XP Installing Retail Windows XP Upon successful installation of the drivers you will be asked to reboot your notebook Choose YES
186. your computer To protect against unauthorized access or unauthorized undocking while your computer is running lock the computer before leaving it unattended or set up a screen saver with a password in Control Panel Display You can lock the computer these ways e Press the HP Quick Lock button the four One Touch buttons are located above the main keyboard or e Press CTRL ALT DEL and click Lock Computer This option may not be available in all configurations To unlock the computer follow your normal logon steps To attach a security cable Your computer includes a built in connector you can use to secure the computer with a cable and a lock such as the Kensington MicroSaver lock system available at many computer stores 1 Wrap the cable around a secure object such as a table leg 2 Loop the cable to create a slip knot around the stationary object and make sure it can t slip off Corporate Evaluator s Guide 41 Basic Operation Securing Your Computer 3 Insert the lock into the security connector on the right side of the computer and release the key Store the key in a safe place away from the computer To protect against viruses Virus protection software can help protect the integrity of your data This is especially important if you use the Web Your computer comes equipped with Norton AntiVirus software You can get detailed instructions from the software s online Help 42 Corporate Evaluato
187. your connection 2 Click the Connect button in the Dial up Connection or Network Connections window For Windows 2000 when you are successfully connected to the Internet you ll see a connect icon two connected computers in the taskbar For Windows XP to display an icon for your connection open Network Connections in Control Panel right click the connection select Properties and select the icon option 60 Corporate Evaluator s Guide Modem and Network Connections Using the Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer disconnect the phone line from the computer or give a command to hang up the connection e Double click the connect icon in the taskbar and click Disconnect For Windows XP you can enable this icon as described in To connect to the Internet above For Windows XP click Start Control Panel Network and Internet Connections Network Connections then right click the connection and select Disconnect To dial in to a network You can use the modem to dial in to a LAN local area network that supports dial in connections This gives you access to network resources from a remote location e See Windows Help for information about setting up and using dial in network connections click Start Help or Help and Support To change your modem settings The modem is already set up to be compatible with telephone systems and modems in mos
188. ys black list e When using a modem in the Republic of South Africa an external surge protector may be necessary in order to prevent computer damage by lightning or other electrical surges Connect any approved surge protector to the modem cable whenever you are using the modem To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet you need to set up an account with an Internet Service Provider ISP For some countries and models Hewlett Packard provides easy Internet signup so that you can connect quickly to an ISP 1 Connect your built in modem see the previous topic If your computer does not have a built in modem you can instead use a PC Card modem or an external modem 2 If available double click the Connect to the Internet or Easy Internet Signup icon on the desktop This launches the Internet Connection or New Connection wizard which helps you locate an ISP in your area transfer an existing Internet account to this computer or set up an Internet connection manually or If available click Start Programs Online Services Windows 2000 or XP or Start All Programs Easy Internet Signup Windows XP and select one of the listed ISPs This begins the registration process for the ISP you choose Connecting to the Internet 1 Double click the Internet Explorer icon on the desktop For your first connection you ll be prompted for information about

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