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HP Notebook g6-1d73us User's Manual

1. cece eeeeenne etre eee eaeeeeeeeeeaaaeeeeeeeeaaeeeeseeeiaeeeeeseeaees 4 Setting up anew WLAN ices siciesescteceeelecyifeaaedes A a N 4 Protecting your WLAN 2 ieee dicetescenade sie adedeeete TAAA 5 Roaming to another network 00 0 cece ee eeeeeee esse eeeeeee eee eeneaeeeeeseneeeeeeseeneaeeeesenaaeeeesenaaees 6 Using HP Mobile Broadband select models Only cceeccceeeeceeeeeceeeeeeeeeeeeeaaeeeceeeeeseaaeeseeneeeeeeeeees 6 PASO PUIG AIM etee cosne da vebs acct Sis ar ecnaddeeeosuadaaaesev inane pee etachetebaeaadieiepiasiiyeedaaienienne 6 Removing aSIM ccc c estes cassie irria aA nEaN EAEE EEREN NENA NANEN EENAA EEA ERNES 7 Using GPS select models Only cc cceceeeeceeeeeceeeeeeseaeececeeeecaaaeeeeeeeesaaesesaaeeceeeeeseaaeeseeeeseneeeenaeeees 7 Using Bluetooth wireless devices select Models only eceeeeeeeeeee eee eeeeeeeeeeeteeeeeeeeeteeeeeeeeeeenaeeees 8 Bluetooth and Internet Connection Sharing ICS c cc ceeeeeee errr eeeeeneeeeeeeeeeteeeeaaeeees 8 Connecting to a Wired MetWwork arrests inani E ENA 8 Using a modem select models only cc ceeeeeeeeeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeseeeeaeeeeeeaaeeeeseenaaeees 8 Connecting a modem Cable cc eeeeee eect center eee ee eeeeaaeeeeeeeeeeetaaeeeeeeeeeenaaees 9 Connecting a country or region specific modem cable adapter 068 9 selecting a location Setting wicctecicelidagicnehiaiyeciaelianteiaeeeies 10 Viewi
2. Using 1394 devices Select models only 00 0 eee cent eee eeeenne eter eeeaaeeeeeeeeeaeeeeeeeeaaeeeeeeeiaeeeeeneetaes 32 Connecting ai 1394 device wiccicci asserts taesecdendei ativan det rita weaeeeteetineteeder wade aed i anctieeeineaaecns 32 REMOVING a 1394 COVICE cicciecsevatesccvdvsuresedtendsesstdddeydsessd E NEER NENEA 33 Using an eSATA device Select models only ceeeeeeeeeeeeeneene tees eeeeneeeeeeeeeeaaeeeeeeeeeeaaeeteeeeeeenaaes 33 Connecting an eSATA GOVICG srrcccciceaniiri iiti rio EEE E 33 Removing an eSATA OVICE iaiaaeaia EEn ASRR EAE EEEN 34 Using optional external devices 0 eect ti centre ee tenn eee eeene etree eeaaeeeeeeeaeeeeeeeeaaeeeeseeaaeeeeseedeeeeeeenaaes 34 Using optional external AriVeS 00 0 cent ee eenee eee eeeenne eee eeeaaeeeeeeeaeeeeseeeieeeeeseiaeeeeeseaas 34 Using the expansion port select models Only eee ee eeeeteeeeeeeeeeaeeeeesetaeeeeeeeeenaaees 34 O DNA oia 36 FIANGIINGMARIVES seuscsssernti Nae AA ANAA adeeavdiaas 36 USING hard ONOS iseia a E an A tae AE T date ten dee a a aaa 37 Improving hard drive performance 2 cceceeeceeceeeeeeeeeeee eee eeeeececeaaaeaeeeeeeeeeeeeeeeeeneeeneees 37 Using Disk Defragmenter 2 ccccecsecccteeeseccceeceeneeedaceeceeneeeeceecetaneesseeeeetnnneceee 37 Using Disk Clean p cece eeeeeee eee eeeenne ienris 37 Using HP 3D DriveGuard select models Only ceceecceeeeeeeeeeeeeceeeeeeeenaeeeeeeetaeeeeeeenaees
3. 2 Networking select models only Your computer supports two types of Internet access e Wireless Refer to Creating a wireless connection on page 2 e Wired Refer to Connecting to a wired network on page 8 E NOTE You must set up Internet service before you can connect to the Internet Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device e HP Mobile Broadband Module wireless wide area network WWAN e Bluetooth device For more information on wireless technology refer to the information and Web site links provided in Help and Support Identifying wireless and network status icons Icon Name Description HP Connection Manager Opens HP Connection Manager which enables you to create and manage WLAN WWAN select models only and Bluetooth connections T7 Wired network connected Indicates that one or more network devices are connected to the network Network disabled Indicates that all network devices are disabled in Windows Control Panel 0 disconnected IF Network connected Indicates that one or more wireless network devices are connected to a wireless network Chapter 2 Networking select models only J Network disconnected Indicates that wireless network devices are not connected to a wireless iT network Network disabled Indicates that no wireless connections are
4. 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter 54 Chapter9 Setup Utility BIOS and System Diagnostics Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to
5. Unauthorized access to Setup Utility BIOS settings and other system identification information Ongoing or future threats to the computer Administrator password Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot used with an optional security cable Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in Windows or in the non Windows Setup Utility BIOS that is preinstalled on the computer Chapter 7 Security SY NOTE To reduce the risk of being locked out of the computer record each password and store it in a secure place You can use the same password for a Setup Utility BIOS feature and for a Windows security feature You can also use the same password for more than one Setup Utility BIOS feature For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents User password Protects access to a Windows user account It also protects access to th
6. 0 operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices using 34 P passwords set in Setup Utility BIOS 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power on password creating 47 entering 47 managing 47 power saving states 19 PowerDVD 17 protecting the computer 44 protecting your wireless network 5 Q QuickLock 44 45 R RAID 43 readable media 19 roaming to another network 6 S security cable installing 48 security wireless 5 setting password protection on wakeup 21 setting power options 19 setup of WLAN 4 Setup Utility BIOS changing the language 52 displaying system information 53 exiting 54 navigating and selecting 53 passwords setin 45 restoring factory settings 53 sharing optical drives 43 shutdown 18 SIM inserting 6 removing 7 Sleep exiting 19 initiating 19 slot load optical drive 40 smart card defined 30 inserting 30 removing 31 SoftPaqs downloading 51 software CyberLink PowerDVD 17 Disk Cleanup 37 Disk Defragmenter 37 wireless encryption 5 HP 3D DriveGuard 38 wireless network WLAN HP Connection Manager 3 connecting to existing 4 storing a battery 24 equipment needed 4 switch power 18 se
7. 37 Identifying HP 3D DriveGuard Status ee ceeceeeeeeee eter eteeeeeeeeeeeeeeeeenaeeeeees 38 Managing power with a parked hard drive cceceeseeeeeeeeeeeeeetneeeeeeeeeeeenaas 38 Using HP 3D DriveGuard software cceeeeccceeeeeeeencneeeeeeeeeeeeaaaeeeeeeeeeeeenaeees 38 Using optical drives select Models only 0 0 cece ee eeneeee ee eeee tent eter eeeeaaeeeeeeeeecaeeeeeeeeeiaeeeeeeeaaees 39 Identifying the installed optical drive select models only 0 0 00 eeeeeeeeeeeeeneteeeeeeteeeneeeeees 39 vii Inserting an OptiCal ISG ansionaan a EAA AAAA 39 Toy lodd ee a 39 Ea e E E A E 40 Removing an optical GiSC ccc ete eee e etter serene eee ete te ASE eeenaeeeeeeesaaeeeeeeeeneeeeseeenaees 40 May lodd sesecdeczcisasaccbeeyieeta sone fvivasdedeteystnad enstvdecyiidbanetsesiisee daecedy sae biadeteilisetweyds 40 When the disc tray opens normally cceeeeeeeeeeeeeeeeeeeeeenteaeeeeees 41 When the disc tray fails to open normally cceceeeeeeeeeeeeeenteeees 41 lo balasan Seen idsae ot des vadeecta ae ene lviade deeoStadS feeeblded i eeyesdeesageaeeeeace 42 Shang Optical drives cicccicshsiecetaae beeshecdseeeiiviaedativetebiacldie dave eeedanedenebiecelsig RAE 43 Using RAID select models only 0 0 0 eee cere teenie tere eee eee eeeeaeeeeeeeaaaeeeeeeeaeeeeeeeiaeeeseeeneaeeeseaas 43 H SQCUMCY OEE A A EAA A 44 Protecting the computar ariiraa anina Eiaa EEEE ONA 44 Using Passwords sesca a
8. a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP Web site for more information about ordering a replacement battery Using external AC power Ey NOTE For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device Z AWARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions Z WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a CD a DVD or a BD select models only e When running Disk Defragmenter e When performing a backup or recovery When you connect the computer to external AC power the following events occur e The battery begins to charge e If the computer is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life Usin
9. are not adjusted beyond your computer s default cooling settings When your computer is not in a stationary position the surface temperature of your computer may therefore be higher than it would be with HP CoolSense on 26 Chapter 4 Power management 5 External cards and devices Using Digital Media Slot cards select models only Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as well as with other computers To determine the digital card formats that are supported on your computer refer to the Getting Started guide Inserting a digital card A CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the Digital Media Slot and then press in on the card until it is firmly seated a You will hear a sound when the device has been detected and a menu of options may be displayed Using Digital Media Slot cards select models only 27 Removing a digital card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Click the remove hardware icon in the notification area at the far right of th
10. critical battery level Power settings and timeouts can be changed in Windows Control Panel Setting power options 19 To initiate Hibernation A Select Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation A Briefly press the power button The power lights turn on and your work returns to the screen where you stopped working 2 NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Using the power meter The power meter is located in the notification area at the far right of the taskbar The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan move the pointer over the power meter icon e To access Power Options or to change the power plan click the power meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance Viewing the current power plan Use any of the following methods e Click the power meter icon in the notification
11. devices connecting 32 defined 32 removing 33 A AC adapter testing 26 action keys media 13 volume 14 administrator password creating 46 entering 46 managing 46 airport security devices 36 antivirus software using 47 audio functions checking 14 B battery conserving power 24 discharging 23 displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2 8 buttons media 13 power 18 volume 14 Cc cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer traveling 24 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation power 24 creating a wireless connection 2 critical battery level 19 23 critical security updates installing 48 CyberLink PowerDVD 17 D digital card inserting 27 removing 28 supported formats 27 Disk Cleanup software 37 Disk Defragmenter software 37 DisplayPort connecting 15 drive light 38 drive media 19 drives external 34 handling 36 hard 34 optical 34 using 37 E electrostatic discharge 60 entering a power on password 47 entering an administrator password 46 eSATA cable connecting 33 eSATA devices connecting 33 defined 33 remov
12. link in Help and Support Installing an optional security cable 7 NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Ey NOTE The security cable slot on your computer may look slightly different from the illustration in this section Refer to the Getting Started guide for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 48 Chapter 7 Security 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remove the key and keep it in a safe place Using the fingerprint reader select models only Integrated fingerprint readers are available on select computer models In order to use the fingerprint reader you must set up a user account with a password on the computer This account allows you to log on to your computer with a swipe of a designated finger You may also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon Refer to the fingerprint software Help for instructions After you create your fingerprint identity you can set up a Single Sign On service that allows you to use your fingerprint scanner to create credentials for any application that requires a user name and password Locating the fingerprint reader The fingerp
13. page 20 The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Using battery power 23 Resolving a low battery level Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged battery with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available e initiate Hibernation e Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Conserving battery power e Select low power use settings through Power Options in Windows Control Panel e Turn off wireless and local area netwo
14. speak directly into the microphone and record sound in a setting free of background noise To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Webcam select models only Some computers include an integrated webcam located at the top of the display With the preinstalled software you can use the webcam to take a photo or record a video You can preview and save the photo or video recording The webcam software enables you to experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos 14 Chapter3 Multimedia For information on how to access the webcam refer to the Getting Started guide For information on using the webcam select Start gt He
15. you turn on or restart the computer or exit Hibernation CAUTION If you forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted For details about each of these passwords refer to the following topics Managing an administrator password To set change or delete this password follow these steps 1 Open Setup Utility BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Administrator Password and then press enter e To setan administrator password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change an administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e To delete an administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Setup Utility BIOS use the arrow keys to select Exit gt Exit Saving Changes Your changes take effe
16. ERIA US TES FU si saci go acs eny vacate cee aw da uctu cate wn duce pena tucec piensa ine zy vas sa kus env nocanesedev een gauiece pean died preseason 50 Cleaning your Computer 0 00 eee eee e eect ee ee irran in erent eee teeta nee eee erent nese ee eeaaeeeeeeeeeaaeeeeseeeneeeeeeeeaaas 50 Cleaning the display ociisecicid shelastetaptiaenssacntenctincediatie T 50 Cleaning the sides and COVEF siaiiccsceacedediveesseeecdshieensaceaaii E 50 Cleaning the TouchPad and keyboard aeesssseseeeeerrrnnnnsssnnnnanseesennnnnnannnnnnnaaaetennnnaaandnannnaae 50 Updating programs and Aval cessos aeae EREE EEA AAA 50 Using SoftPaq Download Manager oeeiesesiicerniriide iE E aE 51 9 Setup Utility BIOS and System Diagnostics cccccececceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeessaeeeeeeeeeesseaeeeseeeeeeneenees 52 Using Setup Utility BIOS ccsssisivccgecece dia cedecencceavegecetcehacedsdenceteecdentcctiageisateasiedessctcadiedesuecedaaedeuedaeveieiaca 52 starting setup Utility BIOS csscchiscetetetita aa haath Aa AAN EAE 52 Changing the language of Setup Utility BIOS eee eetee terete ee taeeeeeeeeeeetea 52 Navigating and selecting in Setup Utility BIOS occ eee eetee eee eenieeeeeeetaeeeeeeeaees 53 viii Displaying system information ssrdsn eeeeaaeeeeeeeeaaeeeeeeeeaaeeeeeseeeneeeeeeneeaas 53 Restoring factory settings in Setup Utility BIOS 0 2 eeeecceeeeeeeeeeecceeeeeeeeseeeeeeeeeteaeees 53 Exiting Setup Utility BIOS c s cu
17. HP Notebook Reference Guide Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation Java is a U S trademark of Sun Microsystems Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition August 2011 First Edition May 2011 Document Part Number 659069 002 Product notice This reference guide describes features that are common to most models Some features may not be available on your computer Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact wit
18. ION To reduce the risk of damage to a 1394 port connector use minimal force to connect the device A To connect a 1394 device to the computer connect the 1394 cable for the device to the 1394 port Sy _ You will hear a sound when the device has been detected 32 Chapter5 External cards and devices Removing a 1394 device A CAUTION To reduce the risk of loss of information or an unresponsive system stop the 1394 device before removing it CAUTION To reduce the risk of damage to a 1394 connector do not pull on the cable to remove the 1394 device 1 To remove a 1394 device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using an eSATA device select models only An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions Ey NOTE The eSATA port also supports an optional USB device Connecting an eSATA device ZA CAUTION To reduce the risk of damage to an eSATA port connector use minimal force to connect the device A To connect an eSATA device to the computer co
19. NE RE 22 Using Battery CHECK ecreis E E EA E 22 Displaying the remaining battery charge cccccecceeeeeeeeeeeeeeeeeenteeeeeeeeeeenaeeeeeeeeeenaaees 23 Maximizing battery discharge time aeesssseeeeeeerrnesseesennneaasennnnaaatnnnnnnaaaentennnaadnanananaaaeeeenaa 23 Managing low battery levels necsssscscraniasciaiiiiarriiiri a i ai 23 Identifying low battery levels oo eee eee eeeentee etree eeeeaaeeeeeeeeeenaeeeeeeeeeenaaees 23 Resolving a low battery level oo ec eececcceeeeneeeeeeeenneeeeeeeeaeeeeeeenaaeeeeeenaeeeeeneaaas 24 Resolving a low battery level when external power is available 24 Resolving a low battery level when a charged battery is available 24 Resolving a low battery level when no power source is available 24 Resolving a low battery level when the computer cannot exit HiDernation c eee cece teeter eee rN N a 24 Conserving battery Powel occsrccearirsina iinei nin EEE needed ead EREE 24 SLOMMG a Date nsanra aiarar EENEN EE EAA 24 Disposing of a used battery 0 eee cece eter ee ttnt at ttut An AAE EE EENAA EEEEAAAEE EAEAN AEE EE EEEn E EEEa 25 vi Replacing the battery recreen AENA 25 Using external AC POWEM siisiccceAisdacec desea nobteseeadstecdadeendeviadaae ed EARTE 25 Testing an AG adapte acs siacssletecieicbecceietieeteces ievetieeedbes sitet shenedtea EERE ENEE 26 Using HP CoolSense select models Only cceccceeeeeeeeeeeeneeeeeeeaeeeeeeeaaeeeeeeeaeeeeseeaeeeeeeeieeeeen
20. SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically SoftPaq Download Manager is available on the HP Web site To use SoftPaq Download Manager to download SoftPaqs you must first download and install the program Go to the HP Web site at http www hp com go sdm and follow the instructions to download and install SoftPaq Download Manager To download SoftPagqs 1 Select Start gt All Programs gt HP Software Setup gt HP SoftPaq Download Manager 2 When SoftPaq Download Manager opens for the first time a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to Step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows 7 Professional is selected in the operating system filter the only operating system that is displayed in the Product Catalog is Windows 7 Professional b To add other operating systems change the filter settings in the Configuration Options window Refer to the HP SoftPaq Download Manager software Help for more information 3 In the left pane click the plus sign to ex
21. USB cable for the device to the USB port y NOTE The USB port on your computer may look slightly different from the illustration in this section h You will hear a sound when the device has been detected Using a USB device 31 Ey NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the computer Removing a USB device Z CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using 1394 devices select models only IEEE 1394 is a hardware interface that connects a high speed multimedia or data storage device to the computer Scanners digital cameras and digital camcorders often require a 1394 connection Some 1394 devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The 1394 port also supports IEEE 1394a devices Connecting a 1394 device CAUT
22. alled on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall Installing critical security updates Z CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software may have become available after the computer left the factory To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer Use the update link at Start gt All Programs gt Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft Web site and through the updates
23. an E NOTE When chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers o Locate an HP service center 59 C Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact HP Customer Support 60 Appendix C Electrostatic Discharge Index Symbols Numerics 1394 cable connecting 32 1394
24. anagement Displaying the remaining battery charge A Move the pointer over the power meter icon in the notification area at the far right of the taskbar Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually decreases as the battery storage capacity naturally degrades Tips for maximizing battery discharge time e Lower the brightness on the display e Remove the battery from the computer when it is not being used or charged e Store the battery in a cool dry location e Select the Power saver setting in Power Options Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level Ey NOTE For additional information about the battery light refer to the Getting Started guide e The power meter icon in the notification area shows a low or critical battery notification Ey NOTE For additional information about the power meter refer to Using the power meter on
25. and unplugged from external power Z AWARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information Help and Support provides the following tools and information about the battery e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity To access battery information A Select Start gt Help and Support gt Learn gt Power Plans Frequently Asked Questions Using Battery Check Battery Check in Help and Support provides information on the status of the battery installed in the computer To run Battery Check 1 Connect the AC adapter to the computer Ey NOTE The computer must be connected to external power for Battery Check to work properly 2 Select Start gt Help and Support gt Troubleshoot gt Power Thermal and Mechanical 3 Click the Power tab and then click Battery Check Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination 22 Chapter4 Power m
26. ar a sound when the card has been detected and a menu of options may be displayed Ey NOTE The first time you connect an ExpressCard a message in the notification area lets you know that the card is recognized by the computer Eyf NOTE To conserve power stop or remove an ExpressCard when it is not in use Removing an ExpressCard Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the ExpressCard 1 Save your information and close all programs associated with the ExpressCard 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Release and remove the ExpressCard a Gently press in on the ExpressCard 1 to unlock it b Pull the ExpressCard out of the slot 2 Using ExpressCards select models only 29 Using smart cards select models only Gf NOTE The term smart card is used throughout this chapter to refer to both smart cards and Java Cards A smart card is a credit card sized accessory that carries a microchip containing memory and a microprocessor Like personal computers some smart cards have an operating system to manage input and output and they include security features to protect against tampering Industry standard smart cards are used with the smart card reader select models only A personal identification number PIN is needed to gain acc
27. area at the far right of the taskbar e Select Start gt Control Panel gt System and Security gt Power Options Selecting a different power plan Use any of the following methods e Click the power meter icon in the notification area and then select a power plan from the list e Select Start gt Control Panel gt System and Security gt Power Options and then select an item from the list 20 Chapter 4 Power management Customizing power plans To customize a power plan 1 Click the power meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options Select a power plan and then click Change plan settings Change the settings as needed To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps i 2 3 4 Select Start gt Control Panel gt System and Security gt Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended y NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If yo
28. available disconnected Turning wireless devices on or off You can use the wireless button or HP Connection Manager select models only to turn on and turn off wireless devices NOTE A computer may have a wireless button a wireless switch or a wireless key on the keyboard The term wireless button is used throughout this guide to refer to all types of wireless controls Refer to the Getting Started guide for information on identifying the location of the wireless button on your computer To turn off wireless devices using HP Connection Manager A Right click the HP Connection Manager icon in the notification area at the far right of the taskbar and then click the power button next to the desired device Select Start gt All Programs gt HP Help and Support gt HP Connection Manager and then click the power button next to the desired device Using HP Connection Manager select models only HP Connection Manager provides a central location for managing your wireless devices an interface for connecting to the Internet using HP Mobile Broadband and an interface for sending and receiving SMS text messages HP Connection Manager allows you to manage the following devices e Wireless local area network WLAN Wi Fi e Wireless wide area network WWAN HP Mobile Broadband e Bluetooth HP Connection Manager provides information and notifications on connection status power status SIM details and SMS messages Statu
29. ct when the computer restarts YNOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility BIOS e To exit Setup Utility BIOS and save your changes from the current session If the Setup Utility BIOS menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility BIOS without saving your changes from the current session If the Setup Utility BIOS menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main
30. ct when the computer restarts Entering an administrator password At the Enter Password prompt type your administrator password and then press enter After 3 unsuccessful attempts to enter the administrator password you must restart the computer and try again 46 Chapter 7 Security Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Power On Password and then press enter e To seta power on password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e To delete a power on password type your current password in the Enter Current Password field and then press enter 4 times 3 To save your changes and exit Setup Utility BIOS use the arrow keys to select Exit gt Exit Saving Changes Your changes take effect when the computer restarts Entering a power on password At the Enter Password prompt type your password and then press enter After 3 unsuccessful at
31. curity 5 system information displaying 53 writable media 19 WWAN device 6 T temperature 24 testing an AC adapter 26 traveling with the computer 24 57 tray load optical drive 39 troubleshooting resources 59 turning off the computer 18 turning wireless devices on or off 3 U unresponsive system 18 USB cable connecting 31 USB devices connecting 31 description 31 removing 32 USB hubs 31 using a modem 8 using external AC power 25 using passwords 44 using power plans 20 using power saving states 19 using the power meter 20 V VGA port connecting 15 video 15 volume adjusting 14 buttons 14 keys 14 WwW webcam 14 Windows passwords setin 45 wireless icons 2 protecting 5 setup 4 wireless connection creating 2 wireless devices turning on or off 3 Index 63
32. d change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP 3D DriveGuard window Select Start gt Control Panel gt Hardware and Sound gt HP 3D DriveGuard Ey NOTE If prompted by User Account Control click Yes 2 Click the appropriate button to change settings 3 Click OK Using optical drives select models only Optical drives include the following e CD e DVD e Blu ray BD Identifying the installed optical drive select models only A Select Start gt Computer A list of all the devices installed in your computer including your optical drive is displayed Inserting an optical disc Tray load 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle Eyf NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle Using optical drives select models only 39 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Slot load Z CAUTION Do not insert 8 cm optical d
33. device To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI S i 2 Connect the other end of the cable to the video device and then refer to the device manufacturer s instructions for additional information 16 Chapter3 Multimedia 2 NOTE For product specific instructions on switching the screen image refer to your Getting Started guide Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK Intel Wireless Display select models only Intel Wireless Display allows you to share your computer content wirelessly on your TV To experience wireless display a wireless TV adapter purchased separately and an Intel graphics card are required Content that asserts o
34. e code and then click OK to complete the connection Ey NOTE If no WLANs are listed you are out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection After the connection is made you can place the mouse pointer over the wireless network icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Setting up anew WLAN Required equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 Chapter 2 Networking select models only 2 NOTE Some cable modems include a built in router Check with your ISP to see if you need a separate router The illustration below shows an example of a wireless network installation that is connected to the Internet Eyf NOTE When setting up a wireless connection be sure that your computer and
35. e computer contents and must be entered when you exit Sleep or Hibernation QuickLock select models only Protects your information by displaying the operating system Log On window While the Log On window is displayed the computer cannot be accessed until a Windows user password or a Windows administrator password is entered After you set a user or administrator password follow these steps 1 Initiate QuickLock 2 Exit QuickLock by entering your Windows user or administrator password Setting passwords in Setup Utility BIOS Password Function Administrator password e Protects access to Setup Utility BIOS e After this password is set it must be entered each time you access Setup Utility BIOS CAUTION If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility BIOS Using passwords 45 Password Function Power on password e Protects access to the computer contents e After this password is set it must be entered each time
36. e of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in 57 hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 58 Appendix A Traveling with the computer B Troubleshooting resources e Access Web site links and additional information about the computer through Help and Support Select Start gt Help and Support NOTE Some checkup and repair tools require an Internet connection HP also provides additional tools that do not require an Internet connection e Contact HP Customer Support at http Awww hp com go contactHP Ey NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Choose from the following types of support o Chat online with an HP technici
37. e screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http Awww hp com support to download the latest versions You can also register to receive automatic update notifications when they become available 50 Chapter8 Maintenance Using SoftPaq Download Manager HP SoftPaq Download Manager SDM is a tool that provides quick access to SoftPaq information without requiring the SoftPaq number Using this tool you can easily search for SoftPaqs and then download and unpack them SoftPaq Download Manager works by reading and downloading from the HP FTP site a published database file containing computer model and SoftPaq information SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPaqs are available for download
38. e taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 o ae 2 E NOTE If the card does not eject pull the card out of the slot Using ExpressCards select models only An ExpressCard is a high performance PC Card that is inserted into the ExpressCard slot Configuring an ExpressCard Install only the software required for the card If you are instructed by the ExpressCard manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install additional software such as card services socket services or enablers that are supplied by the ExpressCard manufacturer Inserting an ExpressCard A CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To reduce the risk of damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an ExpressCard is in use The ExpressCard slot may contain a protective insert To remove the insert 1 Press in on the insert 1 to unlock it 28 Chapter5 External cards and devices 2 Pull the insert out of the slot 2 To insert an ExpressCard 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the ExpressCard slot and then press in on the card until it is firmly seated You will he
39. e the modem CAUTION To reduce the risk of configuring the modem in a way that violates the telecommunications regulations and laws of the country or region you are visiting select the country or region in which the computer is located The modem may not function properly if the correct country or region selection is not made 10 Chapter 2 Networking select models only To add a new location 1 Select Start gt Devices and Printers 2 Right click the device that represents your computer and click Modem settings Ey NOTE You must set up an initial current location area code before you can view the Dialing Rules tab If you do not have a location already set up you are prompted to enter the location when you click Modem settings Click the Dialing Rules tab Click New The New Location window opens In the Location name box type a name such as home or work for the new location setting m m pe p Select a country or region from the Country region list If you select a country or region that is not supported by the modem the country region selection for USA or UK is displayed 7 Enter the area code a carrier code if necessary and the number for an outside line if necessary 8 Next to Dial using click Tone or Pulse 9 Click OK to save your new location setting 10 Doone of the following e To set your new location setting as the current location click OK e To select another location setting as the current l
40. eaes 26 5 External cards and OGVIGGS cicscccccccccsecorccsssdearscisaccencrsedacsnzscteatsneceniniearcasstewacorcensnaceereeniasarerrtaciestnesatdessetesbinrs 27 Using Digital Media Slot cards select models only sssesssssesssriresssssrrrrssssettrnrnsssttttnrnsssttennnessnrennn 27 Inserting a digital card ooo eee eee eeeee eee eeeeeee eee teeeeeeeeeteeeeaeeeteceeeeeeeseeeeaeeeeseeaaeeeeseeaeeess 27 Removing a digital eard eceinercuriiiiiiiica m nan EA avedaaeb ave AEE ETRA 28 Using ExpressCards select models only eessssesssreseesrrnnsssnneesesnnnnarsnnnnateinnaatnannaannennadanannnaadennnaanannn 28 Configuring an ExpressCard sssseseesssssreresettrtsttttt eeeenneee eee turuna EAEAN EEE EAA AEAEE Enne EE nna ne eenn at 28 inserting an ExpressCard occnicrieecrri ionidan EE E ETEA 28 R moving an ExpressCard ives cescctectsstcccutteaesandivecaeesdocizacsanceuueeceasdaciearsiaadiedaneviadadaceeb wands 29 Using smart cards select models only ccceeceecceeeeeee eee e teeter ee eter eeeeeeeeeeeeeteceeeeaeeeeeeeeeeaeeeeeseeeeneees 30 inserting a smart CAN vse eevee waitin ir EE A nine eet cee teens 30 REMOVING a SMAI CAN seriinin NO 31 Using a USB device 0 eect etre tr nnn nner tennant e etna deter eee EKNE ERANA NEETER EEEN NKE 31 Connecting a USB devic iccciiacicee iat tn ieee ete anni ETRE E ATE 31 Removing a USB GeVICG ssiscccccesscccieissdeeccueesead cacvesabisdecugagerssddeceganduadecinesestccegdgaaviaddacees iene 32
41. ee ep ee eo EES gt BE Se ee an Pe ae ae eee ere 18 Shutting down the computer 0 0 ee ee eee eee eenne terre tee ttuna eater eee naae eee eeeaaaeeeeeeeaeeeeseeeaeeeeeseieeeeeeeaas 18 Setting POWSM OPTIONS sses iienaa A aa E EAA R E a A a ESEA 19 Usmo powersaving Staes sarsari EENAA NESNE 19 Initiating and exiting Sleep esssseeseerrssseserrrssstttrrrsttntttnrrnssttnnnrnnnstnennnnnntenn nn 19 Initiating and exiting Hibernation cece eee eeeeeeee eee eeeeeeeeeeeeeeeenaeeeeeeeeennaees 19 Using the power MEEK v c cs2deieapsiteued venectctecspabedaci EAREN AEAEE E 20 Using power plan cccceeeeeeeeeeeeeenceceeeceeeeeeeeeeeeeeee tee ea acaaaaaaeaaesaeeeeeeeeeeeeeeeeeeeeeetenneeae 20 Viewing the current power plan 00 ccccceceeeeeeeeeeeeeeecenaeceeeceeeeeeeeeeteeeetteeeeneenees 20 Selecting a different power plan ccccceceeceecceeeeeeeeeeeeteeeedeeneeensanaeeeeeees 20 Customizing power plans 2 cceeeeecceecaeeeeeeeeeeeeeeeeeeeeeeseeteneecensensinsneeeeees 21 Setting password protection ON wakeup cecceccceececeeeeeeeeeeeeeeeeesecceneaaeaaecaeeeeeeeeeeeeeetenees 21 Using HP Power Manager select models only aaesssseeessssessssrnneseernannsnsnnaasesnnnaaanannnaatennnaanannnaaanennne 21 Using battery POWEN 2 ccccceccnececeeeneseeeeceesneneaneeteeeneeceeneeeeenaneanseeeshansanessetenaaeeatececnaaeseasedeqneneeneceess 22 Finding battery information sessin R aE
42. en the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command Ey NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start gt Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctrl alt delete and then click the Power button e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power and remove the battery 18 Chapter4 Power management Setting power options Using power saving states The computer has two power saving states that are enabled at the factory Sleep and Hibernation When Sleep is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit Sleep faster than exiting Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off CAUTION To reduce the risk of possible audi
43. er If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Networking select models only a m gt 9 T 8 9 Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Remove the battery Insert the SIM into the SIM slot and gently press the SIM into the slot until it is firmly seated A CAUTION When inserting a SIM position the card to match the icon next to the SIM slot on the computer If a SIM is inserted incorrectly it could damage the SIM and the SIM connector To reduce the risk of damage to the connector use minimal force when inserting a SIM Replace the battery Ey NOTE HP Mobile Broadband is disabled if the battery is not replaced Reconnect external power and external devices Turn on the computer Removing a SIM y NOTE To identify the SIM slot location refer to the Getting Started guide 4 PP N ee pe pP p Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Remove the battery Press in on the SIM and then remove it from the s
44. ess to the contents of the microchip For more information about smart card security features refer to Help and Support Inserting a smart card 1 Hold the card label side up and gently slide the card into the smart card reader until the card is seated 2 Follow the on screen instructions for logging on to the computer using the smart card PIN 30 Chapter5 External cards and devices Removing a smart card A Grasp the edge of the smart card and then pull it out of the smart card reader Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site The computer has at least 1 USB port that supports USB 1 0 1 1 2 0 or 3 0 devices Your computer may also have a powered USB port that provides power to an external device if it is used with a powered USB cable An optional docking device or USB hub provides additional USB ports that can be used with the computer Connecting a USB device CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device A Connect the
45. ficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Using HP 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power Using hard drives 37 A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Ey NOTE Because solid state drives SSD lack moving parts HP 3D DriveGuard is unnecessary Ey NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay select models only are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information refer to the HP 3D DriveGuard software Help Identifying HP 3D DriveGuard status The drive light on the computer changes color to show that a drive in the primary hard drive bay or a drive in the secondary hard drive bay select models only is parked To determine whether drives are currently protected or whether a drive is parked select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center e If HP 3D DriveGuard is enabled a green check mark is superimposed over the hard drive icon e If HP 3D DriveGua
46. files on the hard drive become fragmented Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision Depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete You may want to set it to run during the night or at another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Click Defragment disk Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more ef
47. g external AC power 25 Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e Ifthe power lights turn on the AC adapter is working properly e If the power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e f the connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact HP Customer Support for information on obtaining a replacement AC power adapter Using HP CoolSense select models only When you are using your computer on the move or when lounging around the house HP CoolSense Ed helps deliver the optimum level of comfort by automatically adjusting performance and internal fan settings When HP CoolSense is on it automatically detects if your computer is not in a stationary position and makes further adjustments to performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off performance and fan settings
48. g telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 Connecting to a wired network 9 3 Plug the modem cable adapter 3 into the telephone wall jack 5 et Selecting a location setting Viewing the current location selection To view the current location 1 Select Start gt Control Panel 2 Click Clock Language and Region 3 Click Region and Language 4 Click the Location tab to display your location Adding new locations when traveling On a new computer the only location setting available to the modem is a location setting for the country or region in which you purchased the computer As you travel to different countries or regions set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem As you add new location settings they are saved by the computer so that you can switch among settings at any time You can add multiple location settings for any country or region CAUTION To reduce the risk of losing your home country or region settings do not delete your current modem country or region settings To enable modem use in other countries or regions while preserving your home country or region configuration add a new configuration for each location in which you will us
49. h the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents TINTOU OND asses cada Scccas os Se ccecs zs weed pecs dau dulce cxusausee ova caccec ves day sade cays sede cana ius sedes cavsuse ox coveueec cots A 1 Finding more information about your NEW COMPUTED o oo ee eeeeeeceeeeee eee eeeeeeeeeeeeeeeeeeaeeeeeteeeaeeeeeseeeneeees 1 2 Networking select Models Oly aiiicisccscccsdccssvcadicsascstisscenssecddessaatesndccsasntedcsseasseaddes taatecaascdebsneadioascneaase eden 2 Creating a wireless CONNECTION cc ceceeeneeree ete eeette ttnt teeta unAn EEEE eaaaeeeeeeeeeaaeeeeeseeeiaeeeeeeeeenieeeeeneenaaes 2 Identifying wireless and network status ICONS iceeceeeeeeeeeeee terete eee eeeeaaeeeeeeentaeeeeeetea 2 Turning wireless devices On OF Off cecccceeeeeseeededeeeeneeseedeceeneneeedadaeeeentsnadaeceneesnecedeceeeeneaaee 3 Using HP Connection Manager select models only cccceeeeeeeeeeeeeeeeeenteeeeeeeeteeenaaees 3 Using operating system CONHIOIS sessirnir irens ii innaapi inina NEREA AARNE SEER 4 Using a WLAN select models Only cases cites ciieeeedieesdaeceet onaduezeieesadesetsaanaeti avadegaeternadidiceeeingeenees 4 Connecting to an existing WLAN
50. iiarniri ionar aaran e era KEALE KAEA EEEN ara KANAAL E KK EE 44 Setting passwords in WINdOWS c cccececcnesesseeencctaeeeesencanaeeeesencenaaedeeeeenenaaedeeeenenaaeeneesn 45 Setting passwords in Setup Utility BIOS eeeessssnnnnsssnnnnussseeennnnnannsnsnnnnaaatednnnnaaaannannnnaaa 45 Managing an administrator password 000 eee eeeeee cece eetetae eter eeeeentaeeeeeeeeeeeaaes 46 Entering an administrator password ccccceeeeeeteeeeee ee eteteeeeeeentaeeeeeettaeeeeeeenaaes 46 Managing a power on password ccecceeee settee eee eeeetcneeeeeeeeeaaeeeeeeeettaeeteeeeeeaaees 47 Entering a power on password ccccceeceee cette ee ee ee eetteeetee eee e tent tent eeeeeeeeeeeeeeeee 47 USING antivirus SOWaATE ccesecsiiie dirienn ein svenecesseccvanecestecsvaneceeayicaeed EKERN EEEE EEEREN 47 Using firewall SOMW ale iieicesctiiieeeeaeeend caeednn encedeanrpedddteati idan antiieeateeltbbiabdestntieeeiatiadetnt 47 Installing critical security updates 2 eee eee ee eeeee eee eeee eee ttnt tnt eee eeeeeaeeeeteeeeaeeeeseeeeeeeeeseeeaneeseeeaeees 48 Installing an optional Security cable 20 ceeeeeeeeeeeeeeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeseeeeaeeeeteeeeeeesenaaeeeeeeeaeees 48 Using the fingerprint reader select Models only ee ceeeeceeeeeeeee tee eeeeneeeeeeeeaeeeeeeeeaeeeseeeiaeeeeeneaes 49 Locating the fingerprint reader eee eceeeeee eee eeeenne eter eeeaeeeeeeeeaaeeeeseeeieeeeeesenaeeeeenaas 49 OD PRU
51. ing 34 existing wireless network connecting to 4 expansion port 34 ExpressCard configuring 28 defined 28 inserting 28 removing 29 removing insert 28 external AC power using 25 external devices 34 external drive 34 external monitor port 15 F finding more information 1 fingerprint reader locating 49 using 49 firewall software 5 47 G GPS 7 Index 61 H hard drive external 34 HP 3D DriveGuard 37 HDMI configuring audio 17 HDMI port connecting 16 Hibernation exiting 19 initiated during critical battery level 23 initiating 19 high definition devices connecting 16 17 HP 3D DriveGuard 37 HP Connection Manager 3 HP CoolSense 26 HP Mobile Broadband Module 6 HP USB Ethernet Adapter connecting 11 hubs 31 l icons network 2 wireless 2 installing critical security updates 48 optional security cable 48 Intel Wireless Display 17 Internet connection setup 4 J Java Card defined 30 inserting 30 removing 31 K keys media 13 volume 14 L lights drive 38 local area network LAN cable required 11 connecting cable 11 low battery level 23 62 Index M maintenance Disk Cleanup 37 Disk Defragmenter 37 managing a power on password 47 managing an administrator password 46 media action keys 13 media activity controls 13 media hotkeys 13 modems connecting a modem cable 9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable connecting 11 network icon 2
52. ired to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc 56 Chapter9 Setup Utility BIOS and System Diagnostics A Traveling with the computer For best results follow these traveling and shipping tips Prepare the computer for traveling or shipping Back up your information Remove all discs and al
53. is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Changing the language of Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility BIOS use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 52 Chapter9 Setup Utility BIOS and System Diagnostics Navigating and selecting in Setup Utility BIOS To navigate and select in Setup Utility BIOS follow these steps fi Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility BIOS e Toselect a menu ora menu item use the keyboard arrow keys and then press enter e To scroll up and down use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility BIOS screen press esc and then follow the on screen instructions To exit Setup Utility BIOS menus choose one of the following methods To exit Setup Utility BIOS menus without saving your changes press the esc key and then follow the on screen instructions Use the arr
54. iscs into a slot load optical drive It may cause damage to the optical drive 1 Turn on the computer 2 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up 3 Gently slide the disc into the slot load optical drive Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not 40 Chapter6 Drives When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces y NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open normally 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops Using optical drives select models only 41 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces 2z NOTE Ifthe tray is not fully accessib
55. l external media cards such as digital cards Z CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information remove the media from a drive before removing the drive from a drive bay and before shipping storing or traveling with a drive Turn off and then disconnect all external devices Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your bags CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives In flight computer use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device or an HP Mobile Broadband Module installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the us
56. le tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Slot load 1 Press the release button 1 next to the drive 2 Remove the disc 2 by holding it by the edges and avoid touching the flat surfaces 3 Place the disc in a protective case 42 Chapter6 Drives Sharing optical drives Although your computer may not have an integrated optical drive you can access software and data and install applications by sharing an optical drive connected to another computer in your network Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network ee NOTE You must have a network set up in order to share an optical drive refer to Networking select models only on page 2 for additional information on setting up a network Ey NOTE Some discs such as DVD movies and game discs may be copy protected and therefore unusable through DVD or CD drive sharing To share an optical drive i 2 3 4 5 6 7 From the computer with the optical drive you are sharing select Start gt Computer Right click the optical drive you want to share and click Properties Select the Sharing tab gt Advanced Sharing Select the Share this folder check box Type a name for the optical drive in the Share name text box Click Apply and then click OK To view the shared optical drive Selec
57. lot Replace the battery Reconnect external power and external devices Turn on the computer Using GPS select models only Your computer may be equipped with a Global Positioning System GPS GPS satellites deliver location speed and direction information to GPS equipped systems For more information refer to the HP GPS and Location software Help Using GPS select models only 7 Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers e Phones e Imaging devices cameras and printers e Audio devices e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your comp
58. lp and Support Video Your computer may have one or more of the following external video ports e VGA e DisplayPort e HDMI VGA The external monitor port or VGA port is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer A To connect a VGA display device connect the device cable to the external monitor port yNOTE For product specific instructions on switching the screen image refer to your Getting Started guide DisplayPort The DisplayPort connects a digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity Video 15 A To connect a digital display device connect the device cable to the DisplayPort D 2 Ca NOTE For product specific instructions on switching the screen image refer to your Getting Started guide HDMI The HDMI High Definition Multimedia Interface port connects the computer to an optional video or audio device such as a high definition television or to any compatible digital or audio component Ey NOTE To transmit video and or audio signals through the HDMI port you need an HDMI cable purchased separately One HDMI device can be connected to the HDMI port on the computer The information displayed on the computer screen can be simultaneously displayed on the HDMI
59. n the computer hard drive or on an optical disc or SD card e Setup Instructions poster Guides you through setting up your computer and turning it on The poster is included in the box with the computer Ey NOTE Refer to the poster for the location of your user guides and reference material e Getting Started Contains information about your computer including product specific features backup and recovery maintenance and specifications e HP Help and Support Includes links to HP Documentation and HP programs such as HP Support Assistant and HP Launch Box To access HP Help and Support select Start gt Help and Support e Safety amp Comfort Guide Describes proper workstation setup and proper posture health and work habits for computer users It also provides important electrical and mechanical safety information To access this guide select Start gt Help and Support gt User Guides This guide is also available on the Web at http www hp com ergo e Regulatory Safety and Environmental Notices Contains safety and regulatory information and battery disposal information To access the notices select Start gt Help and Support gt User Guides e Microsoft Help and Support Contains information about the operating system drivers troubleshooting tools and Microsoft technical support To access Help and Support select Start gt Help and Support Finding more information about your new computer 1 2
60. ng the current location selection 20 0 0 eee eeeeeeeeeeeeeeeeeetttaeees 10 Adding new locations when traveling c cececeeeeeeeeeeeeeeteeeneeeeees 10 Connecting to a local area network LAN select models Only ceeeeeeeeeteeeeeeeenttaees 11 MS CCU ete e EE ene E ee er E err 13 Using the media activity controls 2 0 0 0 cccesceeeeceeeecececeseeteeeeeeteneneeeeeseeeneeeenesseceeeenseneceeeestneeeeeetneesees 13 Adjusting th VOIUME siiscssee cee idea consetepssded gendeessadaaedetiesiaded dagetsisustedcendeessdadsagetpadvidedaeees eats 14 Checking audio functions on the computer 0000 eee ee eeenee eee ee teat eee eeeaaeeeeeenaeeeeeeeaas 14 Webcam select Models only 0 0 eceeeeee cette ttre eee ieee reenter antt Eu anette ene naaeeeeeeeenaaeeeeeeeecaeeeeeeeaas 14 Vida arenon ielesidanca dendessdtens eodllacenaste thtahe delve eade telunste aaa debhessttapeubiessdteageed lajavebsata pieededvaaas 15 VGACE E A E asin aa ide 15 DISPlay POM egiri e EET eee E eee ae ae eee ee 15 ADMI entenana an ayeldest avnaececaanh dagedeyaebaseaed cade tdee be dagedeestvaagel nas apebeesbda atts aad 16 Configuring audio for HDMI oenrenscccrsnnarnieccaneanii 17 Intel Wireless Display Select models only 0 ecceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeteeeeaaeeeeees 17 Using CyberLink PowerDVD select models only cceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeaaeeeeeeeeeenaaeees 17 d Fonar CELT 22 E Meee anne Bee et
61. nnect the eSATA cable for the device to the eSATA port E SATA a You will hear a sound when the device has been detected Using an eSATA device select models only 33 Removing an eSATA device CAUTION To reduce the risk of damage to an eSATA connector do not pull on the cable to remove the eSATA device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the device 1 To remove an eSATA device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using optional external devices NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 Ifyou are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device di
62. o and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card Eyf NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Select Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen where you stopped working y NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a
63. ocation setting select your preference from the settings in the Location list and then click OK NOTE You can use the preceding procedure to add location settings for places within your own country or region as well as in other countries or regions For example you could add a setting named Work that includes dialing rules for accessing an outside line Connecting to a local area network LAN select models only Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer ra par To connect the network cable 1 Plug the network cable into the network jack 1 on the computer Connecting to a wired network 11 2 Plug the other end of the network cable into a network wall jack 2 or router Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack 12 Chapter 2 Networking select models only 3 Multimedia Your computer may include the following One or two integrated speakers One or two integrated microphones Integrated webcam Preinstalled multimedia software Multimedia buttons or keys Using the media activity controls Depending on your computer model you may have
64. otocols The use of WEP encryption is not recommended because it can be overcome with little effort e Wi Fi Protected Access WPA and Wi Fi Protected Access II WPA2 use security standards to encrypt and decrypt data transmitted over the network Both WPA and WPA2 dynamically Using a WLAN select models only 5 6 generate a new key for every packet and they also generate a different set of keys for each computer network To accomplish this WPA uses Advanced Encryption Standard AES and Temporal Key Integrity Protocol TKIP WPA2 uses Cipher Block Chaining Message Authentication Code Protocol CCMP which is anew AES protocol Wired Equivalent Privacy WEP encrypts data with a WEP key before it is transmitted Without the correct key others will not be able to use the WLAN Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If Windows does not recognize the new network follow the same procedure you used initially to connect to your WLAN Using HP Mobile Broadband select models only HP Mobile Broadband enables your computer to use wireless wide area networks WWANSs to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider which in most cases is a mobile
65. ovable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives 36 Chapter6 Drives Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer
66. ow keys to select Exit gt Exit Discarding Changes and then press enter To save your changes and exit Setup Utility BIOS menus press f10 and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 2 Start Setup Utility BIOS Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility BIOS without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory settings in Setup Utility BIOS Eyf NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility BIOS to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS 3 Use the arrow keys to select Exit gt Load Setup Defaults Using Setup Utility BIOS 53 4 Follow the on screen instructions 5 To save your changes and exit press f10 and then follow the on screen instructions or Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effe
67. pand the model list and then select the model or models of the products you want to update 4 Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected computer 5 Select from the list of available SoftPaqs and then click Download Only if you have many SoftPaqgs to download because the SoftPaq selection and Internet connection speed determine how long the download process will take If you want to download only one or two SoftPaqs and have a high speed Internet connection click Download amp Unpack 6 Right click Install SoftPaq in the SoftPaq Download Manager software to install the selected SoftPags on the computer Using SoftPaq Download Manager 51 9 Setup Utility BIOS and System Diagnostics Using Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message
68. phone network provider When used with mobile network provider service HP Mobile Broadband gives you the freedom to stay connected to the Internet send e mail or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots y NOTE You may need the HP Mobile Broadband Module serial number to activate mobile broadband service Refer to the Getting Started guide for the location of the serial number label Some mobile network service providers require the use of a subscriber identity module SIM A SIM contains basic information about you such as a personal identification number PIN as well as network information Some computers include a preinstalled SIM If the SIM is not preinstalled it may be included with the HP Mobile Broadband information provided with your computer or it may be provided separately by the mobile network service provider For information on inserting and removing the SIM refer to Inserting a SIM on page 6 and Removing a SIM on page 7 For information on HP Mobile Broadband and how to activate service with a preferred mobile network service provider refer to the HP Mobile Broadband information included with your computer For additional information see the HP Web site at http www hp com go mobilebroadband U S only Inserting a SIM Ey NOTE To identify the SIM slot location refer to the Getting Started guide 1 Chapter 2 Shut down the comput
69. rd is disabled a red X is superimposed over the hard drive icon e If the drives are parked a yellow moon is superimposed over the hard drive icon The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to enable the notification area icon To enable the notification area icon 1 Select Start gt Control Panel gt Hardware and Sound gt HP 3D DriveGuard Ey NOTE If prompted by User Account Control click Yes 2 On the Icon in System Tray row click Show 3 Click OK Managing power with a parked hard drive If HP 3D DriveGuard has parked the drive the computer behaves in the following ways e The computer will not shut down e The computer will not initiate Sleep or Hibernation except as described in the following Note NOTE Ifthe computer is running on battery power and reaches a critical battery level HP 3D DriveGuard allows the computer to initiate Hibernation Before you move the computer HP recommends that you either shut it down or initiate Sleep or Hibernation Using HP 3D DriveGuard software The HP 3D DriveGuard software can be enabled or disabled by an Administrator Ey NOTE Depending on your user privileges you may be unable to enable or disable HP 3D DriveGuard Privileges for non Administrator users can be changed by members of an Administrator group 38 Chapter6 Drives To open the software an
70. rint reader is a small metallic sensor that is located in one of the following areas of your computer e Near the bottom of the TouchPad e On the right side of the keyboard e On the upper right side of the display e On the left side of the display Depending on your computer model the fingerprint reader may be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor Refer to the Getting Started guide for the location of the fingerprint reader on your computer Using the fingerprint reader select models only 49 8 Maintenance Cleaning your computer Cleaning the display A CAUTION To prevent permanent damage to the computer never spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or a static free cloth without oil such as a chamois moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe E NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on th
71. rk LAN connections and exit modem applications when you are not using them e Disconnect unused external devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using e Decrease screen brightness e Before you leave your work initiate Sleep or Hibernation or shut down the computer Storing a battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place 24 Chapter4 Power management NOTE A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water Refer to the Regulatory Safety and Environmental Notices for proper battery disposal Replacing the battery In Windows 7 Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached
72. s information and notifications are provided in the notification area at the far right of the taskbar To open HP Connection Manager A Click the HP Connection Manager icon in the notification area at the far right of the taskbar or Select Start gt All Programs gt HP Help and Support gt HP Connection Manager For more information refer to the HP Connection Manager software Help Creating a wireless connection 3 4 Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls A Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Using a WLAN select models only A wireless connection connects the computer to Wi Fi networks or WLANs A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point Connecting to an existing WLAN To connect to an existing WLAN 1 Be sure that the WLAN device is on Refer to Turning wireless devices on or off on page 3 2 Click the wireless network icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the network is a security enabled WLAN you are prompted to enter a network security code Type th
73. sait ace nisi Wa eet eon shear a eed 54 Updating the BIOS ivi ietevis estes evteee sdb detecetasesSedeasie dh hpeeseagabtenheteaddeeneesvaadeeaeesdaaeeneeestaeeee 54 Determining the BIOS Version eeecccceeeeeteeeeeeeeenne eee eeeeeaeeeeeeeeaeeeeeneeteeeeeseaas 54 Downloading a BIOS update eee eceeee eee eenee eee eeeeeeeeeeeeenaeeeeeeeenaeeeeeeenaaees 55 Using System Diagnostics 2 0 0 0 ec eee eee enter ee teeter EAEAN NAAA EA KEERA 56 Appendix A Traveling with the computer ccccceseeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeseaaeesasseaseaaeeaneeeseseeeeeeeseaeenseeeanes 57 Appendix B Troubleshooting FESOUlCES sina cssiias iasscsiscesscsssssnisannessanacsenswsdsanannsdaaadssntaraeaaadssandabanneasdsinveniassannd 59 Appendix Electrostatic Discharge ciisicsccccicsticsedsccisssasceissavncedecnaastgaseniaataseadeniaarsesadeenanbbuaadessudiaadecsnnunnadaoana 60 E acs ue datscusvedacs ian uwsdesaudntedea tad uoadat nak vnseaed ak wusdanesuuvedas sia uvbeas mus ubady tv unbedatau A E 61 1 Introduction This guide contains general information about HP and Compaq notebook computers including connecting to a wireless network multimedia power management security and so on EY NOTE Some of the features described in this guide may not be available on your computer Finding more information about your new computer The following user guides and reference material are provided with your computer either in print o
74. sconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer NOTE HP external USB optical drives should be connected to the powered USB port select models only on the computer USB drives include the following types e 1 44 megabyte diskette drive e Hard drive module a hard drive with an adapter attached e External optical drive CD DVD and Blu ray e MultiBay device Using the expansion port select models only The expansion port connects the computer to an optional docking or expansion device so that additional ports and connectors can be used with the computer 34 Chapter5 External cards and devices Using optional external devices 35 6 Drives Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply Observe these precautions Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a rem
75. t Start gt Control Panel gt Network and Internet gt Network and Sharing Center Using RAID select models only Redundant Arrays of Independent Disks RAID technology allows a computer to use two or more hard disks at the same time RAID treats multiple drives as one contiguous drive either through hardware or software settings If multiple disks are set up to work together in this fashion they are referred to as a RAID array For additional information about RAID refer to the HP Web site at http www hp com support Using RAID select models only 43 44 7 Security Protecting the computer Standard security features provided by the Windows operating system and the non Windows Setup Utility BIOS can protect your personal settings and data from a variety of risks 2z NOTE Security solutions are designed to act as deterrents but they may not deter software attacks or prevent the computer from being mishandled or stolen NOTE Before you send your computer for service back up and delete confidential files and remove all password settings Ey NOTE Some features listed in this chapter may not be available on your computer Computer risk Unauthorized use of the computer Computer viruses Unauthorized access to data Security feature e QuickLock select models only e Power on password e Fingerprint reader Antivirus software e Firewall software e Windows updates e File encryption
76. tempts to enter the password you must restart the computer and try again Using antivirus software When you use the computer to access e mail a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer and may include a trial offer It is strongly recommended that you upgrade the trial offer or purchase the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your computer and or network or it can be a solution made up of both hardware and software Using antivirus software 47 There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is inst
77. the following media activity controls that allow you to play pause fast forward or rewind a media file Media buttons Media hotkeys specific keys pressed in combination with the fn key Media action keys Refer to the Getting Started guide for information about your computer s media activity controls Audio Your computer provides a variety of audio related opportunities Play music Record sound Download music from the Internet Create multimedia presentations Transmit sound and images with instant messaging programs Stream radio programs Create burn audio CDs using the installed optical drive select models only or on an optional external optical drive purchased separately Using the media activity controls 13 Adjusting the volume Depending on your computer model you can adjust the volume using the following e Volume buttons e Volume hotkeys specific keys pressed in combination with the fn key e Volume keys WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices Ey NOTE Volume can also be controlled through the operating system and some programs 7 NOTE Refer to the Getting Started guide for information on what type of volume controls your computer has Checking audio functions on the computer E NOTE For best results when recording
78. the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update YNOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using Setup Utility BIOS 55 Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly Depending on your computer the following diagnostic tests may be available in System Diagnostics e Start up test This test analyzes the main computer components that are requ
79. u do not need to create or change a user account password go to step 5 Click Save changes Using HP Power Manager select models only Power Manager allows you to select a power plan to optimize your computer s power consumption and battery charge The following power plans are available Power saver HP Recommended High performance To start Power Manager when Windows is running A Select Start gt Control Panel gt Hardware and Sound gt HP Power Manager Using HP Power Manager select models only 21 Using battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power the computer switches to battery power if the AC adapter is disconnected from the computer NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For information on increasing or decreasing display brightness refer to the Getting Started guide You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off
80. uter and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Connecting to a wired network Using a modem select models only A modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable purchased separately In some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer Chapter 2 Networking select models only Connecting a modem cable 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the RJ 11 telephone wall jack 2 Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter To connect the modem to an analo
81. utput protection such as Blu ray discs will not play on Intel Wireless Display For details about using the wireless TV adapter refer to the manufacturer s instructions Eyf NOTE Be sure that wireless is enabled on your computer before using the wireless display Using CyberLink PowerDVD select models only CyberLink PowerDVD turns your computer into a mobile entertainment center With CyberLink PowerDVD you can enjoy music CDs and DVD and Blu ray Disc BD movies You can also manage and edit your photo collections A To start CyberLink PowerDVD select Start gt All Programs gt Music Photos and Videos and then click CyberLink PowerDVD For more information on using CyberLink PowerDVD refer to the PowerDVD software Help Using CyberLink PowerDVD select models only 17 4 Power management NOTE A computer may have a power button or a power switch The term power button is used throughout this guide to refer to both types of power controls Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e Wh
82. wireless router are synchronized To synchronize your computer and wireless router turn your computer and wireless router off and then back on As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to e mail that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals You can take the following precautions to protect your WLAN e Firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Wireless encryption Your computer supports three encryption protocols Wi Fi Protected Access WPA Wi Fi Protected Access II WPA2 Wired Equivalent Privacy WEP Ey NOTE HP recommends that you select WPA2 which is the most advanced of the three encryption pr

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