HP MSR93x Installation Manual
Contents
1. MN 2 o U anana o 1 GE port status LED yellow 2 GE port status LED green JG517A 3 G SHDSL port status LED Figure 81 Front panel LEDs LZ HIP MSR933 Router JG577A 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN 4 3G status LED WWAN 5 Received 3G signal strength indication LED RSSI Figure 82 Rear panel LEDs NN 2 UNKIACT GSHDSLO AN o TT DC 12V CON AUX GEO 1 2 3 4 1 GE port status LED yellow 2 GE port status LED reen 3 G SHDSL port status LED 50 JGS 18A Figure 83 Front panel LEDs Om D HP MSR9S5 Router JGSI8A 3 VPN status LED VPN 2 Network status LED INTERNET 1 System status LED SYS Figure 84 Rear panel LEDs I e E o o N TIT Ti 2 GE port status LED green 3 ADSL port status LED 1 GE port status LED yellow JG519A Figure 85 Front panel LEDs ER YZ HP MSR935 Router JG519A2. CON AUX e GE port status LED yellow 2 GE port status LED green 1 JG596A Figure 91 Front panel LEDs gOOOOO 3 ADSL port status LED nn 1 5 3 4 GPS status LED GPS stem status LED SYS 2 Network status LED INTERNET 5 4G status LED WWAN VPN status LED VPN 6 Received 4G signal strength indication LED RSSI 53 Figure 92 Rear panel LEDs MO MAIN 3 en 7 NO Z I LL i 9 JO o M DC 12V CON AUX GEO 1 GE port status LED yellow 2 GE port status LED green JG665A Figure 93 Front panel LEDs AIP MSRISO Router IGCCIA INTERNET 3 VPN status LED VPN 6 Received 4G signal strength indication LED RSSI 1 System status LED SYS 2 Network status LED 5 4G status LED WWAN 4 GPS status LED GPS Figure 94 Rear panel LEDs MO MAIN Mi DIV GPS GELAN IL DL ICI LE di DC 12V CON AUX GEO LA 1 GE port st
3. LI 1 G SHDSL port 0 4 Grounding screw 2 Ethernet WAN port GEO 5 Power adapter port JG5 1 7A Figure 47 Front view 3 Ethernet LAN ports GET to GE4 6 Console AUX port o RESET e MAIN TA HP MSR933 Router J6517A USB port 3 Reset button 1 3G antenna auxiliary connector DIV 2 35 4 3G antenna main connector MAIN Figure 48 Rear view m GELAN ED U i x UNKIACT lt SHDSLO GEO 1 2 3 4 Ca 1 G SHDSL port O 2 Ethernet WAN port GEO 3 Ethernet LAN ports GET to GE4 5 Power adapter port 6 Console AUX port 4 Grounding screw JGS 18A Figure 49 Front view 4 Grounding screw 1 USB port 2 Reset button Figure 50 Rear view o I o mn MILLE 1 ADSL port 0 2 Ethernet WAN port GEO 3 Ethernet LAN ports GE1 to GE4 5 Power adapter port 6 Console AUX port JG519A Figure 51 Front view TAN NI Y a SO Q 5 S O O O O HP MSR935 Router IG519A LAN antenna conne
4. 2 Network status LED INTERNET 4 WLAN status LED WLAN 1 System status LED SYS 3 VPN status LED VPN Figure 86 Rear panel LEDs a ADSLO LINK ACT GE LAN CITE DC 12V CON AUX GEO 1 GE port status LED yellow 2 GE port status LED green 3 ADSL port status LED JHO 13A Figure 87 Front panel LEDs L HIP N Router S Mab JH018A 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN 4 WLAN status LED WLAN Figure 88 Rear panel LEDs N ADSLO LINK ACT GE LAN o n TI Dil DC 12V CON AUX GEO 1 GE port status LED yellow 2 GE port status LED green 3 ADSL port status LED JGS20A Figure 89 Front panel LEDs HP MSRISS Router 1 System status LED SYS 2 3G status LED WWAN 5 4 Figure 90 Rear panel LEDs Network status LED INTERNET 3 Received 3G signal strength indication LED RSSI VPN status LED ma ADSLO 6 DC 12V Le LINK ACT
5. Connect the router to a console terminal Connect the power adapter Y Verify the installation Y Power on the router a Troubleshoot the router Power off the router Operate correctly Installing the router Mounting the router on a workbench 1 IMPORTANT e Ensure good ventilation and 10 cm 3 9 in of clearance around the chassis for heat dissipation e Avoid placing heavy objects on the router To mount the router on a workbench 1 Make sure the workbench is clean stable and correctly grounded 2 Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom Figure 3 Mounting the router on a workbench Installing the router on a wall A CAUTION When mounting the router on a wall position the router so the network interfaces face downwards and the sides with ventilation openings are perpendicular to the ground as shown in Figure 4 To mount the router on a wall 1 Mark the locations of the two mounting holes on the wall with the separations listed as follows Router model Separation JG511A JG512A JHO12A JG513A JG596A JG665A and JG704A 180 mm 7 09 in JG514A JG515A JG531A JG516A JG517A JG518A JG519A JHO13A JG520A and JG597A 240 mm 9 45 in The holes must be level on the same horizontal line Drill two holes in the wall 3 Fol
6. Installing a standard 4G SIM card A CAUTION e Do not install or remove a standard 4G SIM card when the router is powered on e To avoid damage to the holder do not use excessive strength when you install the standard 4G SIM card The JG596A router supports the following frequency ranges e 4G 700 MHz LE e 3G 800 1900 MHz CDMA The JG704A router supports the following frequency ranges e 4G 700 1700 2100 MHz LTE e 3G 800 850 1900 2100 MHz WCDMA HSDPA HSUPA HSPA DC HSPA e 2G 850 900 1800 1900 MHz GSM GPRS EDGE The JG665A router supports the following trequency ranges e 4G DD800 900 1800 2100 2600 MHz LTE e 3G 900 2100 MHz WCDMA HSDPA HSUPA HSPA e 2G 900 1800 1900 MHz GSM GPRS EDGE To install a standard 4G SIM card 1 Use a screwdriver to loosen the screws on the standard 4G SIM card socket cover on the bottom of the chassis and remove the cover Figure 15 Removing the 4G SIM card socket cover AN 6 VI AG SIM card socket cover Las of 2 ME EE EE EE EEN EEN Ee 2 Push the 4G SIM card holder in the direction marked OPEN so the holder projects upwards Do not directly insert the standard 4G SIM card into the holder or lift the holder Figure 16 illustrates the wrong installation methods Figure 16 Incorrect installation methods Insert the standard 4G SIM card a
7. 1 Power off the router 2 Verity that the router s power cords are connected firmly 3 Verify that the power source is operating correctly 4 Determine if the power cord is damaged It the problem persists contact HP Support System contiguration problems If the configuration environment setup is correct the console terminal displays boot information when the router is powered on If the setup is incorrect the console terminal displays nothing or garbled text No terminal display If the console terminal displays nothing when the router is powered on verify the following items e The power supply system is operating correctly e The console cable is connected correctly e The console cable is connected to the serial port that is configured for the console terminal e The console terminal properties are set to the following Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None and Terminal Emulation VT100 e The console cable is operating correctly Garbled terminal display If terminal display is garbled make sure the Data bits field for the console terminal is set to 8 If the Data bits field is set to 5 or 6 the console terminal will display garbled characters 26 No response from the serial port If the serial port does not respond verify that the serial cable is in good condition and the serial port settings are correct Password loss User password loss If you lose your
8. 12V CON AUX LILI IE JO gt GEO 1 Synchronous asynchronous serial 2 Ethernet WAN port GEO ort Serial0 4 Grounding screw JGS31A Figure 43 Front view 5 Power adapter port 3 Ethernet LAN ports GE1 to GE4 6 Console AUX port O 6 S O O O o O 1 3G antenna auxiliary connector DIV1 3 Reset button Figure 44 Rear view 2 USB port 4 3G antenna main connector MAIN 1 E LINK OO ACT SERIALO DC 12V mm CON AUX 2 Z N O JO 1 Synchronous asynchronous serial 2 Ethernet WAN port GEO O rt SerialO 4 Ethernet LAN ports GE1 to GE4 5 SG antenna main 7 Power adapter port connector MAIN2 8 Console AUX port 34 3 3G antenna auxiliary connector DIV2 6 Grounding screw JG516A Figure 45 Front view TA ip x Di Ss HP MSRIS3 Router 6 JG5TGA yag Z P E RESET o o 1 USB port 2 Reset button Figure 46 Rear view E S o LINK ACT GSHDSLO EET J O C3 EA OIE Co A 2 GEO 1 2 3 a
9. B LEDs ia ii ii sd ii iii A5 SEE EE AAA A5 eca ee A5 ecr ne 45 lis N VE ne 46 CCA 47 JCS AA csstescesseseetseceseesesssecassssesssecassenessseeassenseeenseneasseeessssessneeasssnessssesassnessseeassensensssseeassaseeasssnessseeasssoessseeasssoessseeaaes 47 le 48 e AA ee 49 le 49 C C 50 leE 51 ICSI ne 51 JO ES n GE ore o EE EE EE ee 52 er RE es 53 less TERE EA AO EE N 53 le EE N 54 JGZOAA GE ee 55 lesen 55 LED description o a OE AAA 56 Support and other resources rese sese eee eee 59 Contacting EEE EEE EEE EEE EEE EE EEE EE EE EE EE EE EE EE EER ER ER EE EE EE EE EE zare EE EE EE EE ER ER ER ER EE EE EE EE EE EE EE ER ER ER sere EE ER ER ER ER EE EE EE EE EE EE EER ER ER ER Ee ee 59 Subscription TT ereer eee 59 Related information eeeeeeeeeeerereseersereeeereresereseesseeseesereseeeseesseoseeeseceseeeseeseroseceseeeseesecosereseeeseesseesereseeeseessresereseeeseesseesereseeeseee 59 RIOT C 59 ME NT EE nn ron ren reno reno renn reno rnnn ren rennrenn reno renorennrennrnnnnnrenonencannenonccnncancnanonens 59 CA EE EE HER ER N RR ER EE EE tlaka 60 arica aii AA AAA ie Ge ge ge ei GP 62 Preparing for installation Table 1 HP MSR93X router models Product code HP description RMN JG511A HP MSR930 Router BJNGA BBOO15 JG513A HP MSR930 3G Router BJNGA BBOO 16 JG514A HP MSR931 Router BJNGA BBOO 17 JG515A HP MSR931 3G Router BJNGA BB0018 JG531A HP MSR931 Dual 3G Router BJNGA BB0019 JG512A HP MSR930 Wireless Router BJNGA BB0020 JHO12A
10. Connecting interface cables This section uses the Ethernet cable for example Because fixed Ethernet ports support MDI MDIX autosensing you can use either a straight through cable or a crossover cable for connection To connect an Ethernet cable 1 Connect one end of the cable to an Ethernet port on the router 2 Connect the other end of the cable to the peer device 3 Examine the port LED status For more information see LED description Figure 23 Connecting the router to a computer 2 SS ES CONSOLE A D SES Ss es Connecting the console cable and setting terminal parameters Connecting the console cable A CAUTION When using a console cable to connect a PC to the router first connect the DB 9 end of the console cable to the PC serial port and then connect the RJ 45 connector of the console cable to the router console port To connect the console cable as shown in Figure 24 1 Select a console terminal which can be an ASCII terminal with an RS232 serial port or a PC A PC is more commonly used 2 Connect the DB 9 connector female of the console cable to the RS 232 serial port of the console terminal and the RJ 45 connector to the console port of the router Figure 24 Connecting the console cable Setting console terminal parameters 1 Select Start gt All Programs gt Accessories gt Communications gt HyperTerminal The Connection Description dialog box appe
11. HP MSR930 Wireless Router NA BJNGA BB0020 JG516A HP MSR933 Router BJNGA BB002 1 JG517A HP MSR933 3G Router BJNGA BB0022 JG518A HP MSR935 Router BJNGA BB0023 JG519A HP MSR935 Wireless Router BJNGA BB0024 JHO13A HP MSR935 Wireless Router NA BJNGA BB0024 JG520A HP MSR935 3G Router BJNGA BB0025 JG596A HP MSR930 4G LTE 3G CDMA Router BJNGA BB0026 JG665A HP MSR930 4G LTE 3G WCDMA Router BJNGA BB0027 JG704A HP MSR930 4G LTE 3G WCDMA ATT Router BINGA BBOO33 JG597A HP MSR936 Wireless Router BJNGA BB0028 Safety recommendations A WARNING Before installation and operation read all the safety instructions in the compliance and safety guide for your router Follow these general safety recommendations e Turn off all power and remove all power cables before opening the chassis e Unplug all power and external cables before moving the chassis e Before installation locate the emergency power switch so that you can shut off power immediately it necessary e Always wear an ESD wrist strap when installing the router e Do not stare into an open optical interface The light can cause permanent eye damage e Use a good grounding system This is essential for reliable operation e Confirm that the resistance between the chassis and the ground is less than 1 ohm Site requirements The router can only be used indoors This section provides information about temperature humidity cleanness and air quality requirements as well as rack mou
12. e ss 1 ADSL port O 2 Ethernet WAN port GEO 3 Ethernet LAN ports GET to GE4 4 Grounding screw 5 Power adapter port 6 Console AUX port JG596A Figure 57 Front view 7 D Ti D SS U Ly LS LS L ES T Sy O O O O O O 1 USB port Figure 58 Rear view M1 D 2 Reset button DC 12V pa CON AUX G O MO MAIN 1 4G antenna connector M1 4 GPS antenna connector 7 Power adapter port JG665A Figure 59 Front view 2 Ethernet WAN port GEO 5 4G antenna connector MO 6 Grounding screw 8 Console AUX port 3 Ethernet LAN ports GET to GE4 UP JIGE665A NN N N A 2 2 ES SS E SE E oOo O o o o O 1 USB port 2 Reset button Figure 60 Rear view MA DIV GPS MO MAIN O O i GELAN CI T TT 8 if CONAUX GEO 1 2 3 4 E 1 4G antenna connector M1 2 Ethernet WAN port GEO 3 Ethernet LAN ports GE1 to GE4 6 Grounding screw 5 4G antenna connector MO 8 Console AUX port 4 GPS antenna connector 7 Power a
13. in JG519A Item JG518A JH013 JG520A JG597A JG596A JG665A JG704A A Weight 1 6 kg 3 53 lb 1 1 kg 2 43 lb AC power adapter Rated input voltage 100 VAC to 240 VAC 50 Hz or 60 Hz Max AC power 24 W Operating temperature O C to 40 C 32 F to 104 F Relative humidity non condensing 5 to 90 Antenna specifications Table 7 4G antenna specifications Item Specification Frequency range 698 960 MHz to 1710 2170 MHz er standing wave ratio 295 Input impedance 50 ohms Gain 2 dBi Max power consumption 5 W Input interface TNC male Length 21 4 cm 8 43 in Color Black Weight 50 g 1 76 oz Operating temperature 40 C to 85 C 40 F to 185 F Table 8 3G antenna specifications Item Specification Frequency range 806 960 MHz to 1710 2170 MHz Me standing wave ratio 295 Input impedance 50 ohms Gain O dBi Max power consumption 25 W Input interface TNC male Length 254 mm 10 in Color Gray 43 Item Specification Weight 45 g 1 59 oz Operating temperature 30 C to 70 C 22 F to 158 F Table 9 WLAN antenna specifications Item Specification Frequency range 2 4 GHz to 2 5 GHz Voltage standing wave ratio 197 VSWR Input impedance 50 ohms Gain 2 dBi Max power consumption 1 W Input interface RSMA Length 115 mm 4 53 in Color Black Weight 25 g 0 88 oz Operating temperature 10 C to 60 C 14 F to 140 F 44 Appendix B LEDs LEDs JG511A
14. makes good contact with the card socket e The SIM card matches the built in module e The antenna is correctly installed e The SIM card card socket and antenna are in good condition e The network provided by NSP is running correctly It the problem still exists contact HP Support Restoring the tactory settings Scenario Symptom When you replace the router the router password is lost As a result you cannot log in to the router and do not know the router configuration 28 Solution Because the router is replaced you do not need to save the configuration of the router In this case you can press the Reset button for more than 4 seconds to reboot the router and restore the factory settings Then you can use the username and password shipped with the router to log in to the router When the router configuration must be saved and you have a console cable you can log in to the router from the BootWare menu For more information see User password loss Scenario 2 Symptom Solution After the configuration is modified the network connectivity is lost When you check the configuration the configuration is very complicated and it is hard to locate the errors In this case you must configure the router again If you have not saved any configuration you can reboot the router through pressing the Reset button for a short time or power off the router If you have saved the configuration delete the configuration fil
15. megohm Mohm between human body and the ground EMI EMI from any source adversely aftects the router To prevent EMI e Use electromagnetic shielding when necessary e Take measures against interference from the power grid e Position the router as far as possible from any power source s grounding equipment or light prevention equipment e Position the router as far as possible from radio transmitters radar and all high voltage or high frequency equipment Lightning protection To protect the router trom lightning e Make sure the grounding cable of the chassis is grounded correctly e Make sure the grounding terminal of the AC power receptacle is grounded correctly e Install a lightning arrester at the input end of the power supply Installation accessories Figure lists the installation accessories for the router Figure 1 Installation accessories ni Grounding cable Rubber feet Screw and anchor kit MS screw WLAN antenna GPS antenna user supplied user supplied Qu AN os 0 ka i M6 screw usersupplied 3G antenna 3G 4G pt extender 3G 4G antenna bracket AG antenna cable NOTE The type of the antenna that comes with the router depends on the router model Pre installation checklist ltem Requirements Yes No e There is a minimum clearance of 10 cm 3 9 in around Nm the router chassis intake and exhaust vents for heat Ventilation dissipation e The installation site ventilation
16. to the holder Put down the holder and push the holder in the direction marked LOCK to lock the card in position Figure 9 Installing the standard 3G SIM card G 5 Position the socket cover and use a screwdriver to fasten the screws on the cover Figure 10 Installing the cover MEER ille ci al GEN GANG Installing a 3G antenna To install a 3G antenna U a E 1 Thread the male connector of the 3G cable through the hole on the bracket and use screws from behind the bracket to secure the male connector to the bracket 2 Change the angle of the antenna orientation from vertical to horizontal 3 Attach the antenna to the male connector of the cable Attach the female connector of the cable to the router Figure 11 Installing a 3G antenna 3G 4G antenna extension cable _ Antenna extension cable bracket NOTE e A 3G module is provided with a 3G antenna and a 3G extender cable Connect the 3G antenna to the port marked MAIN by using the 3G extender cable Ensure a minimum of 25 cm 9 84 in distance between the 3G antenna and the chassis and between the 3G antenna and any other antenna installed on or connected to the router e When a second 3G antenna is required purchase the other 3G antenna and 3G extender cable yourself Attach the second 3G antenna to the port marked DIV if no antennas are insta
17. ttt eee 3 Pre installation Checklist tti recco ri rie ERA EER EEE 4 Installing the router __r __11__1_1 20t c00000umuesisieit1t 9 1 ceieeie1 1_1 _ 1r 1 0000000000000 eee 5 Installation prerequisites lle 5 Installation flowchart tti 11____ vci 1 r 910000000000 00000000000 vee ee cere aran ane zie ee nie ie nie zenee ee 5 Installing TT TE 110000 ee en ie ren ie ee rie ze nici ee rece rene eee ana nenen ne e iene e iene ee rene e rene rie eenicieninee 6 Mounting the router on a workbench sesse EE i 1111_ 0e0000000000000000 000000 0ee vece rici RARR Re rici AE Re ee 6 Installing the router ON a wall 7 Grounding the router tti 1 ve 0 ieri rece ei eee riei erezione nie ee nie reni erezione nie ee nie iene e iene e zinie nce 8 Installing a standard 3G SIM card ee 9 Installing a 3G antenna rie ie 11 Installing WLAN antenas e EG 13 Installing a standard 4G SIM cardi eee erre EER EE Ee EER EE ee ER ER ER eo ee co e iene e nennen nana nana ena Ee ee 13 Installing a 4G antenna rie iii 16 Installing a 3G 4G antenna extender cable to a 4G device nie 16 Installing a GPS antenna mr EE tt tree 17 JG704A router antenna installation instructions tei cirie e zie 17 Connecting interface cables 0000000 rei rete ieri rie ie rici rene e iene e iene e ieri e nennen nee aaa 18 Connecting the console cable and setting terminal parameters 19 Setting console terminal parameters CRI OTO OI 19 Connecting the power adapter PA SI O I EE D 22 Verify
18. 100 Mbps link is present Data is being received or transmitted at 10 100 Mbps No carrier signal is received A carrier signal has been received Data is being received or transmitted Link negotiation is in progress No ADSL link is present An ADSL link is present The ADSL link is in synchronization progress Data is being received or transmitted on the ADSL link LED Location Status Description Steady green The ISDN link has been activated Flashing green ISDN link status The ISDN link is being activated LED ACT Rear panel 8 Hz OH The ISDN link is not activated or no ISDN link is present Flashing green Data is being received or transmitted on the B1 ISDN B 8 Hz channel channel link Rear panel EE A AAA status LED B1 ofi No data is being received or transmitted on the B1 channel Flashing green Data is being received or transmitted on the B2 ISDN B2 8 Hz channel channel link Rear panel EE l status LED B2 OH No data is being received or transmitted on the B2 channel Serial port link Rear panel Of No link is present status LED LINK Steady green A link is present Serial port data Off No data is being received or transmitted transmission Rear panel status LED ACT Flashing yellow Data is being received or transmitted 58 Support and other resources Contacting HP For worldwide technical support information see the HP support website http www hp com support Befo
19. 518A 51 JG519A 37 JG519A 51 JG520A 53 JG520A 38 JG531A 49 JG531A 34 JG596A 39 JG596A 53 JG597A 55 JG597A 41 JG665A 54 JG665A 39 JG704A 55 JG704A 40 JG704A router antenna installation instructions 17 JHO12A 31 JHO12A 46 JHO13A 37 JHO13A 52 L Lightning protection 3 M Mounting the router on a workbench 6 N No response from the serial port 27 No terminal display 26 P Power on check 24 R Reset button usage guidelines 29 S Scenario 1 28 Scenario 2 29 Scenario 3 29 Setting console terminal parameters 19 Startup process 23 Subscription service 59 Super password loss 27 63 U User password loss 27 V Verifying the installation 23 W Websites 59
20. Figure 65 Front panel LEDs HP MSR 930 Router JG57 7A RESET 1 System status LED SYS Figure 66 Rear panel LEDs 2 Network status LED INTERNET 3 VPN status LED VPN a I O DC 12V CON AUX G 1 GE port status LED yellow JG512A Figure 67 Front panel LEDs 2 GE port status LED green HP MSRISO Router JG512A 1 System status LED SYS 3 VPN status LED VPN 45 2 Network status LED INTERNET 4 WLAN status LED WLAN Figure 68 Rear panel LEDs O D on di dik die die di DC12V CONIAUX GEO 1 2 3 4 1 GE port status LED yellow 2 GE port status LED green Figure 69 Front panel LEDs II HP MSRISO Router SHOIZA u 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN 4 WLAN status LED WLAN Figure 70 R
21. G antenna auxiliary connector DIV 2 Power adapter port 3 Console AUX port 4 Ethernet WAN port GEO 5 Ethernet LAN ports GET to 6 3G antenna main GE4 connector MAIN m GEN _5 om LIL DC 12V CON AUX GEO 1 2 3 4 EE Ot 7 Grounding screw JGS 14A Figure 39 Front view f AN WI dy HP MSR 931 Router JES TLA 1 USB port Figure 40 Rear view 2 Reset button U LINK o TOS ACT SERIALO n NA GELAN DC 12V CON AUX GEO 1 2 3 4 EE D 1 Synchronous asynchronous serial port Serial0 4 Grounding screw JGSISA Figure 41 Front view 5 Power adapter port 2 Ethernet WAN port GEO 3 Ethernet LAN ports GE1 to GE4 6 Console AUX port DIV 0 GLL 44 RESET 1 3G antenna auxiliary connector DIV 3 Reset button 2 USB port 4 3G antenna main connector MAIN Figure 42 Rear view LINK ACT SERIALO m GEA DC
22. HP MSR 93X Routers Installation Guide Part number 5998 6569 Document version 6W 103 20140813 Legal and notice information O Copyright 2014 Hewlett Packard Development Company L P No part of this documentation may be reproduced or transmitted in any form or by any means without prior written consent of Hewlett Packard Development Company L P The information contained herein is subject to change without notice HEWLETT PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Contents Preparing for installation EE Ee ee rene zeeeene 1 Safety recommendations tti EE EER BE EO EER erra EE RA RE EER EER Oe RE EER EER Oe EER ORE EE rece ER Oe DE EER EE EER BE seneca Ee EE Ee ee ge Ee 1 Site requirements RE RE EEE E TO OR ER EE EE 2 ESD prevention ei 7 EE ART E ET OE OE EO A 3 Lightning protection NA 3 Installation accessories
23. ISDN B2 channel link status LED 2 B2 LED Location Status Description Off Steady green Flashing green 8 Hz Flashing green 1 Hz System status LED SYS Front panel Flashing yellow 1 Hz Flashing yellow 8 Hz Steady yellow Off Network status LED INTERNET Front panel Steady green VPN status LED La panel Ott VPN Steady green Off Steady green Flashing green 3G status LED 8 Hz WWAN Front panel Steady yellow Flashing yellow 8 Hz 56 No power input or exceptions have occurred on the MPU The SDRAM is performing self test The system software image is being copied and decompressed Comware has started with the configuration file and the router has booted up The SDRAM has failed the self test The extended segment does not exist The system software image does not exist No PPP link is present A minimum of one PPP link is present No IPsec VPN tunnel is present A minimum of one IPsec VPN tunnel is present No link is present or no network is available The router has been connected to the wireless network and is operating in 3G mode Data is being received or transmitted The router is operating in 3G mode The router has been connected to the wireless network and is operating in 2G mode Data is being received or transmitted The router is operating in 2G mode LED Location Status Description Received 3G signal stre
24. ars 2 Enter the name of the new connection in the Name field and click OK Figure 25 Connection description Connection Description ST Mew Connection Enter a name and choose an icon for the connection Mame Icon 3 Select the serial port to be used from the Connect using list and click OK Figure 26 Setting the serial port used by the HyperTerminal connection Connect To Enter details for the phone number that you want to dial Country region Area code Connect using v 4 Set Bits per second to 9600 Data bits to 8 Parity to None Stop bits to 1 and Flow control to None and click OK NOTE To restore the default settings click Restore Defaults 20 Figure 27 Setting the serial port parameters COMT Properties Port Settings Bits per second Data bits Parity Stop bits Flow control 5 Select File gt Properties in the HyperTerminal window Figure 28 HyperTerminal window test HyperTerminal E sle File Edit View Cal Transfer Help Disconnected Auto detect SCROLL CAPS Num Capture E 6 On the Settings tab set the emulation to VT100 or Auto Detect and click OK 21 Figure 29 Setting the terminal emulation parameters Test Properties Connect To Settings Function arrow and ctrl keys act as Terminal keys Ce Windows keys Backspace key sends Ca Del Ctrl H Space Ctrl H Emulation Terminal Setup Te
25. atus LED yellow 2 GE port status LED green JG 04A Figure 95 Front panel LEDs 7 7 WP HP MSRIZO Router IGVO4A RESET 1 System status LED SYS 4 GPS status LED GPS 2 Network status LED INTERNET 5 4G status LED WWAN Figure 96 Rear panel LEDs 3 VPN status LED VPN 6 Received 4G signal strength indication LED RSSI M1 DIV GPS MO MAIN JG59 A ES o TT o DO 12V CON AUX GEO 1 2 3 4 ig D 1 GE port status LED yellow 2 GE port status LED green Figure 97 Front panel LEDs ap RESET Y OOR z HP MSRIZE Router JG597A 1 System status LED SYS 3 VPN status LED VPN 2 Network status LED INTERNET 4 WLAN status LED WLAN Figure 98 Rear panel LEDs e ES ADSLO LINK ACT B2 BRIS TO A I GELAN A PIPI 2 die N di di die E 4 1 GE port status LED yellow 4 ISDN B1 channel link status LED B1 LED description 2 GE port status LED green 5 ADSL port status LED 6 B 3 ISDN link status LED ACT
26. ch in the equipment room is identified and accessible Installation e Installation accessories supplied with the router are ready accessories i e Usersupplied accessories and tools are ready and tools e Documents shipped with the router are available Reference e Online documents are available Installing the router A WARNING To avoid injury do not touch bare wires terminals or parts with high voltage hazard signs D IMPORTANT e The barcode on the router chassis contains product information that must be provided to HP Support before you return a faulty router for service e Keep the tamper proof seal on a mounting screw on the chassis cover intact and if you want to open the chassis contact HP for permission Otherwise HP shall not be liable for any consequence Installation prerequisites e You have read Preparing for installation carefully e All requirements in Preparing for installation are met Installation flowchart You can install the router on a workbench or on a wall Select an installation method according to the installation environment and follow the installation flowchart shown in Figure 2 Figure 2 Installation flowchart aar D Mount the router on a Install the router on a wall workbench Install the router Check the workbench Install wall mounting screws i Ground the router MG Install antennas Y Connect interface cables
27. ctor 3 Reset button 2 USB port Figure 52 Rear view ADSLO n 4 WLAN antenna connector LINK ACT n GEN de CL GEO 1 2 3 4 2 2 SS 1 ADSL port O 2 4 Grounding screw JHO 13A Ethernet WAN port GEO 5 Power adapter port 3 Ethernet LAN ports GE1 to GE4 6 Console AUX port Figure 53 Front view z HIP 2 Route Key JHO18A o o o o ma O 1 WLAN antenna connector 2 USB port 3 Reset button 4 WLAN antenna connector Figure 54 Rear view i E ETS E o TT 1 ADSL port O 2 Ethernet WAN port GEO 3 Ethernet LAN ports GE1 to GE4 4 Grounding screw 5 Power adapter port 6 Console AUX port JG520A Figure 55 Front view L MAIN T 0 HP MSRISS Router JG520A 1 3G antenna auxiliary connector DIV 2 USB port 3 Reset button 4 3G antenna main connector MAIN Figure 56 Rear view E
28. dapter port JG 04A Figure 61 Front view y A L GD NG TOA SS di N N N A I I 8 S G SS SAM e O o O O O 1 USB port 2 Reset button Figure 62 Rear view MO MAIN on di dh dh _ DC 12V CON AUX GEO O A O SS MO E IF DE 2 Ethernet WAN port GEO 3 Ethernet LAN ports GET to GE4 5 4G antenna connector MO 6 Grounding screw 8 Console AUX port 1 4G antenna connector M1 4 GPS antenna connector 7 Power adapter port 40 JG59 A Figure 63 JG597A front view aN N PA Ly amp amp O O O O ER HP MSR936 Router JG597A 1 WLAN antenna connector 3 Reset button Figure 64 JG597A rear view 2 USB port 4 WLAN antenna connector o NOG NG ADSLO LINK ACT B2 BRISITO A KK GELAN LLO 1 ADSL port O 4 Ethernet LAN ports GET to GE4 7 Console AUX port 2 ISDN port BRIS TO 5 Grounding screw Technical specitications JG512 Item TT Ana 2A Console AUX port USB port 1 GE WAN port 1 GE LAN po
29. e at the CLI and press the Reset button to restore the factory settings Scenario 3 Symptom Solution The router crashes Press the Reset button for a short time to reboot the router Reset button usage guidelines The router provides the Reset button You can use the button to reboot the system or restore the factory settings 1 Press the Reset button for a short time to reboot the router 2 Press the Reset button for more than 4 seconds to reboot the router and restore the factory settings 29 Appendix A Chassis views and technical specifications The MSR93X routers include the following models JG511A JG512A JH012A JG513A JG514A JG515A JGSA1A JG516A JG517A JGSI8A JG519A JH013A JG520A JG596A JG665A JG704A and JG597A Chassis views The figures in this appendix are for illustration only JG511A Figure 31 Front view HIP R 930 Router JG57 7A Wp g As D P_ RESET o K 1 USB port 2 Reset button Figure 32 Rear view o SERRE DC12V CON AUX GEO 1 2 3 4 1 Power adapter port 2 Console AUX port 3 Ethernet WAN port GEO 4 Ethernet LAN ports GET to GE4 5 Grounding screw 30 JG512A Figure 33 Front view e G
30. ear panel LEDs ay o NJ a ah ah di da 3 DG 12V CONIAUX GEO 1 2 3 4 1 GE port status LED yellow 2 GE port status LED green 46 JGS13A Figure 71 Front panel LEDs rs 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN 3 3G status LED WWAN 4 Received 3G signal strength indication LED RSSI Figure 72 Rear panel LEDs EL I di di LI DC 12V CONIAUX GEO 1 2 3 4 1 GE port status LED yellow 2 GE port status LED green Figure 73 Front panel LEDs 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN Figure 74 Rear panel LEDs e oce o N BARE 2 1 GE port status LED yellow 2 GE port status LED green 3 Serial port data transmission status LED ACT 4 Serial port link status LED LINK JGSISA Figure 75 Front panel LEDs MAIN Uy 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN 3 3G status LED WWAN 4 Recei
31. ents arguments that you replace with actual values Square brackets enclose syntax choices keywords or arguments that are optional elia Braces enclose a set of required syntax choices separated by vertical bars from which Pl you select one ma Square brackets enclose a set of optional syntax choices separated by vertical bars from Es which you select one or none N Asterisk marked braces enclose a set of required syntax choices separated by vertical RES bars from which you select at least one CETE Asterisk marked square brackets enclose optional syntax choices separated by vertical DE bars from which you select one choice multiple choices or none gels The argument or keyword and argument combination before the ampersand amp sign can be entered 1 to n times line that starts with a pound sign is comments GUI conventions Convention Descri ption Window names button names field names and menu items are in bold text For Boldface example the New User window appears click OK gt Multi level menus are separated by angle brackets For example File gt Create gt Folder Symbols Convention Descri ption An alert that calls attention to important information that if not understood or followed can A WARNING result in personal injury A An alert that calls attention to important information that if not understood or followed can CAUTION result in data loss data corruption or damage to hard
32. h HP MSROSO Router A JG512A Sy gt SS 7 ET ET SY RESET e amp E NE ggg o o o ES 1 USB port 2 Reset button Figure 34 Rear view GEO 1 CG DC 12V CON AUX 2 3 7 1 WLAN antenna connector 4 Ethernet WAN port GEO 7 Grounding screw JHO12A 2 Power adapter port 3 Console AUX port 5 Ethernet LAN ports GEl to GE4 6 WLAN antenna connector Figure 35 Front view HP MSR9SO Router A JHOTZA Sy AS s T DET ETEEN O u RESET O O O 1 USB port 2 Reset button Figure 36 Rear view FR D O o TITLE 0 DG12V CONIBUX GEO 1 2 3 4 D 1 WLAN antenna connector 2 Power adapter port 3 Console AUX port 4 Ethernet WAN pori GEO 5 Ethernet LAN poris GE1 to GE4 6 WLAN antenna connector Z Grounding screw JGS13A Figure 37 Front view fa Si CA D JOSIZA l QS Ly RESET S o o o o o k A 1 USB port 2 Reset button Figure 38 Rear view DIV 1 3
33. ing the installation etti 1 __ _111__01111u1 1 rrr9y00cupu uuiisteeeei 1 0 00000000000 00000 23 Powering ON the router tti ie iene rire ieri re ere aerei eee eee eee eee ieri 23 Startup process aii EE nanni 23 Power on check ee 24 Configuring basic settings for the router ___1 y lt lt lt cccueiiioitt1t 1 9 1 122000000000000000000008 25 Troubleshooting cca 26 Power supply failure ee iii 26 System configuration problems CP O II EE 26 No terminal display ET SALA RAFA N EE cect 26 Garbled terminal display EE EE EE 26 No response from the serial port L 27 Password EE eric ricie eee rese ri nie ezine cene ee zeri nie azera serene eee nie e eee ie nere neeeeeee rene senese rene ce ric ee nerina ne secee ezio ee nesso 27 User password OSS ceteeeeieeeeee eee eee ee ee 27 Super password OSS rss ns ee 27 3G 4G SIM card and 3G 4G antenna failures iii 28 Restoring the factory settings ee I RI O SSR SG GE 28 C a ee E ee ee er 28 Sst EE EE 29 SA pica 29 Reset button usage guidelines EE EA Ea a 29 Appendix A Chassis views and technical specifications TN AE N EE N OE EE OR PT JE NIE N TE AE EE 30 Chassis views tei ee 30 iena 30 Pl To a o 31 oe 31 pe 32 SSA aa aaa TRAJANA 33 a E 33 Cie EE NON 34 Ci 35 C C 35 Cena 36 E ta 37 OU Qe ee o 37 CH 38 ea 39 COSTOSO ARALAR AECA 39 C OAA ER 40 OO 41 Technical specifications EE EE ET EE EE EO ETTI IT TTT III 41 Antenna specifications GEMA Uno AA memes 43 Appendix
34. le HP save After reboot the system uses the initial default configuration but keeps the original configuration file in storage You can restore the original configuration by using the display saved configuration command to display the configuration and then copying and executing the configuration Super password loss The super password provides access to four super levels enabling you to perform higherlevel operations 27 To recover from super password loss 1 On the main BootWare menu select 8 This setting Clear Super Password is valid only for the first reboot of the router The super password is restored after the second reboot lt 1 gt Boot System lt 2 gt Enter Serial SubMenu lt 3 gt Enter Ethernet SubMenu lt A gt File Control lt 5 gt Modify BootWare Password lt 6 gt Skip Current System Configuration lt 7 gt BootWare Operation Menu lt 8 gt Clear Super Password lt 9 gt Storage Device Operation lt 0 gt Reboot Enter your choice 0 9 8 The following output indicates that you have successfully cleared the super password Clear Application Password Success 2 Exit the menu and reboot the router The super password is cleared You can enter system view 3G 4G SIM card and 3G 4G antenna failures When the LEDs on the front panel indicate abnormal state of the 3G 4G SIM card and 3G 4G antenna verity the following items e The SIM card has been correctly installed and
35. le Attach the female connector of the cable to the router Figure 20 Installing the 3G 4G antenna extender cable to a 4G device 3G 4G antenna EE E RE 1 Antenna extension cable bracket 9 Installing a GPS antenna 1 Attach one end of the antenna to the GPS antenna connector on the router as shown in Figure 21 Avoid overtightening 2 Attach the magnetic end of the antenna to a metal media near the router Figure 21 Installing a GPS antenna GPS antenna JGZO4AA router antenna installation instructions When you install a 4G or GPS antenna to a JG704A router follow these guidelines e Ensure a minimum distance of 25 cm 9 84 in between the antenna and any other antenna on the router e Ensure a minimum distance of 25 cm 9 84 in between the GPS antenna or the 4G antenna when an extender cable is used and the router Only one 4G extender cable is provided with the router Purchase another one yourself if you want to install two 4G extender cables Table 6 lists 4G extender cables provided by HP You can also use 4G extender cables from other vendors for any consequences resulting from which HP assumes no liabilities Table 6 HP 4G extender cables J number HP 4G extender cable JG522A HP MSR 2 8m Extender Cable JG666A HP MSR 6m Extender Cable JG667A HP MSR 15m Extender Cable Figure 22 JG704A router antenna installation precautions gt 25cm 9 84in gt 25cm 9 84in y
36. lled on the router or connect the second 3G antenna to the port marked DIV by using the 3G extender cable if the router has antennas installed Ensure a minimum of 25 cm 9 84 in distance between the 3G antenna when the extender cable is used and the chassis and between the 3G antenna and any other antenna installed on or connected to the router Table 5 lists HP extender cables You can use HP extender cables but HP is not liable for any consequences caused thereby Table 5 3G extender cables J Number Extender Cable JG522A HP MSR 2 8m Extender Cable JG666A HP MSR 6m Extender Cable JG667A HP MSR 15m Extender Cable On a dual 3G JG531A router the 3G SIM1 and 3G SIM2 cards are associated with the two antenna connectors on the front and rear panels respectively Make sure you install the antennas at the correct positions 12 Figure 12 SIM card locations on a dual 3G JG531A router SS E SPE 2 Installing WLAN antennas Change the angle of the antenna orientation from vertical to horizontal Attach the antenna to the router as shown in Figure 14 Avoid over tightening Install the other antenna in the same way Change the antenna orientation to vertical to achieve better signal coverage Figure 14 Installing WLAN antennas
37. lnet terminal ID WT100 Backecroll buffer lines 500 E _ Play sound when connecting or disconnecting Input Translation ASCII Setup Lancel Connecting the power adapter The router s power adapter converts AC power to DC power as follows e AC rated voltage range 100 VAC to 240 VAC 50 Hz to 60 Hz e DC Rated voltage 12 VDC To connect the power adapter as shown in Figure 30 1 Make sure the router is correctly grounded For more information see Grounding the router 2 Using the adapter s AC power cord connect the power adapter to an AC power source 3 Connect the DC power cord connector on the power adapter to the DC power receptacle on the router s panel 22 Figure 30 Connecting the power adapter 706 Wi i LT AT LT I N 19 N 0 DI N VATI OUD U ON O L J V TL OJ pl DOL Vot Verifying the installation After you complete the installation verify that e There is enough space around the router for heat dissipation e The router is mounted securely on the wall or on a sturdy workbench e Antennas USB devices and interface modules are installed correctly e The router and power module are grounded correctly e The power supply meets requirements e The router is connected correctly to the console terminal and other devices parameters are configured correctly on the console terminal Before starting up the router set up the cons
38. long the slide rails to the holder Put down the holder and push the holder in the direction marked LOCK to lock the standard 4G SIM card in position Figure 17 Installing the standard 4G SIM card Position the socket cover and use a screwdriver to fasten the screws on the cover Figure 18 Installing the cover Installing a 4G antenna A CAUTION When you install two 4G antennas on a JG704A router connect one or both of the antennas to the router by using antenna extender cables To install a 4G antenna 1 Change the angle of the antenna orientation from vertical to horizontal 2 Attach the antenna to the router as shown in Figure 19 Avoid over tightening Change the antenna orientation to vertical to achieve better signal coverage Figure 19 Installing a 4G antenna 4G antenna Installing a 3G 4G antenna extender cable to a 4G device One 3G 4G antenna extender cable is provided with the JG704A router No 3G 4G antenna extender cable is provided with other router models Purchase 3G 4G antenna extender cables as required To install a 3G 4G antenna extender cable to a 4G device 1 Thread the male connector of the cable through the hole on the bracket and use screws from behind the bracket to secure the male connector to the bracket Change the angle of the antenna orientation from vertical to horizontal Attach the antenna to the male connector of the cab
39. lowing the marks drill the two holes at least 22 mm 0 87 in deep Verify that the holes are level Insert an anchor into each hole so it is flush with the wall surface 5 Drive a screw into each anchor keeping the screw heads protruding at least 1 5 mm 0 06 in from the wall 6 Hang the router on the screws Figure 4 Wall mounting the router 180mm 7 09in JG511A JG512A JHO12A JG513A JG596A JG665A JG704A 240mm 9 45in JG514A JG515A JG531A 0 06in JG516A JG517A JG518A 9 JG519A JG520A JG597A JHO13A Grounding the router A WARNING Connecting the router grounding cable correctly is crucial for protecting the router from lightning and EMI Make sure the grounding resistance is less than 5 ohms You can ground the router with a grounding strip or to a buried grounding conductor Grounding the router with a grounding strip 1 Remove the grounding screw from the router chassis 2 Put the ring terminal of the grounding cable on the grounding screw 3 Use a screwdriver to fasten the grounding screw 4 Attach the other end of the grounding cable to the grounding strip Figure 5 Connecting the grounding cable to the router Grounding JA rounding Ny 277 screw Grounding hole Grounding the router to a buried grounding conductor If the installation site has no grounding strips but offers the option of g
40. ngth indication LED RSSI AG status LED WWAN Received 4G signal strength indication LED RSSI WLAN status LED WLAN GE port status LED G SHDSL port status LED ADSL port status LED Front panel Front panel Front panel Front panel Rear panel Rear panel Rear panel Off Steady green Flashing green 8 Hz Off Steady green Flashing green 8 Hz Steady yellow Flashing yellow 8 Hz Off Steady green Flashing green 8 Hz Off Flashing green Steady green Off Steady green Flashing green Steady yellow Flashing yellow Off Steady green Flashing green 8 Hz Flashing green 1 Hz Of Steady green Flashing green 8 Hz Flashing green 4 Hz 57 Weak or no signal Strong signal Middle or low signal No link is present or a 2G network is available The router has been connected to the wireless network and is operating in 4G mode Data is being received or transmitted The router is operating in 4G mode The router has been connected to the wireless network and is operating in 3G mode Data is being received or transmitted The router is operating in 3G mode Weak or no signal Strong signal Middle or low signal The link is idle Data is being transmitted or received on the link The WLAN radio interface is up No link is present A 1000 Mbps link is present Data is being received or transmitted at 1000 Mbps A 10
41. nting requirements and protection against damage from lightning and EMI Table 2 Temperature and humidity requirements Temperature Relative humidity 0 C to 40 C 32 F to 104 F 5 to 90 Table 3 Dust concentration limit in the equipment room Substance Concentration limit particles m Dust particles 3 x 10 No visible dust on desk in three days NOTE Dust particle diameter 5 um Table 4 Harmful gas concentration limits Gas Max mg m SO 0 2 H S 0 006 NH 0 05 Cl 0 01 To prevent overheating e Provide adequate clearance for air flow including at least 10 cm 3 94 in ventilation space around the router s air intake and outlet vents e Make sure the site has an adequate cooling system ESD prevention To prevent the electronic components from being damaged by ESD follow these guidelines e The equipment and floor are correctly grounded e The equipment room is dust controlled e Wear an ESD wrist strap when inspecting or handling a circuit board To attach an ESD wrist strap 1 Wear the wrist strap on your wrist No wrist strap is supplied with the router Prepare it yourself Lock the wrist strap tight around your wrist to keep good contact with the skin 3 Insert the ESD plug into the ESD socket in the chassis 2 4 Attach the alligator to the chassis D IMPORTANT Check the resistance of the ESD wrist strap for safety The resistance reading should be in the range of 1 to 10
42. ole terminal as described in Connecting the console cable and setting terminal parameters Then power on the router and perform initial configuration for the router Powering on the router A WARNING Before powering on the router locate the power source switch so that you can cut off power promptly in case of an emergency e Switch on the power source e Turn on the power switch on the router Startup process After power on the router initializes its memory and then runs the extended BootWare The console terminal screen displays the following information System is starting Do you want to check SDRAM Y N Booting Normal Extend BootWare 23 The Extend BootWare is self decompressSiNnQG Done KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK HP MSR931 BootWare Version 1 01 k k KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK Copyright c 2010 2012 Hewlett Packard Development Company L P Compiled Date Sep 3 2012 CPU Type gt P1016 CPU L1 Cache 32KB CPU L2 Cache 256KB CPU Clock Speed 533MH2Z Memory Type DDR3 SDRAM Memory Size 256MB Memory Speed gt 667MHz BootWare Size 1024KB Flash Size 128MB CPLD Version 131 0 PCB Version Dig BootWare Validating Press Ctrl B to enter extended boot menu Svstem application 1s starting sb a ba ie eine User interface aux0 is avallable Pres
43. password you cannot enter the system In this case you can boot the system by ignoring the system configuration To solve the user password loss 1 Enter the main BootWare menu and select 6 to boot the system by ignoring the system configuration The system prompts the following Flag Set Success The output shows that the setting succeeded When the main BootWare menu appears again and select O to reboot the system System is rebooting now System start booting Booting Normal Extend BootWare Set a new password in system view after the system reboots The console port uses password authentication and the password is set to 123456 and stored in plain text lt HP gt system view HP user interface console 0 HP ui console0 authentication mode password HP ui console0 set authentication password simple 123456 When you set the password by using the set authentication password cipher simple password command note the following o If you specify the cipher keyword the password is stored in cipher text You cannot view the password by using the display current configuration command o If you specify the simple keyword the password is stored in plain text You can use the display current configuration command to view the password in the current configuration After modifying the user password save it by executing the save command HP recommends that you save the modifications as the default configuration fi
44. re contacting HP collect the following information e Product model names and numbers e Technical support registration number if applicable e Product serial numbers e Error messages e Operating system type and revision level e Detailed questions Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go wwalerts After registering you will receive email notification of product enhancements new driver versions firmware updates and other product resources Related information Documents To find related documents browse to the Manuals page of the HP Business Support Center website http www hp com support manuals e For related documentation navigate to the Networking section and select a networking category e Eor a complete list of acronyms and their definitions see HP FlexNetwork Technology Acronyms Websites e HP comhttp www hp com e HP Networking htip www hp com go networkin e HP manuals http www hp com support manuals e HP download drivers and software http www hp com support downloads e HP software depot http www software hp com e HP Education http www hp com learn 59 Conventions This section describes the conventions used in this documentation set Command conventions Convention Description Boldface Bold text represents commands and keywords that you enter literally as shown Italic Italic text repres
45. rounding to earth hammer a 0 5 m 1 64 ft or longer angle iron or steel tube into the earth to serve as a grounding conductor as shown in Figure 6 Figure 6 Grounding to a conductor buried in the earth Grouding conductor Installing a standard 3G SIM card A CAUTION e Do not install or remove a standard 3G SIM card when the router is powered on e To avoid damage to the holder do not use excessive strength when you install the standard 3G SIM card The HP MSR93X routers support the following frequency ranges e 3G 800 850 900 1900 2100 MHz WCDMA HSDPA HSUPA HSPA e 2G 850 900 1800 1900 MHz GSM GPRS EGPRS To install a standard 3G SIM card 1 Use a screwdriver to loosen the screws on the 3G SIM card socket cover on the bottom of the chassis and remove the cover Figure 7 Removing the 3G SIM card socket cover 3G SIM card socket cover i 7 l d Li 2 Push the 3G SIM card holder in the direction marked OPEN so the holder projects upwards Do not directly insert the standard 3G SIM card into the holder or lift the holder Figure 8 illustrates the wrong installation methods Figure 8 Wrong installation methods 3 Insert the standard 3G SIM card along the slide rails
46. rt 4 Serial port N A N A G SHDSL port N A N A Built in 3G module N A N A JG513 N A N A 4 JG514 JG515 A A 1 1 N A N A N A 1 3 Ethernet WAN port GEO 6 Power adapter port JG531 N A JG516 A JG517A N A N A 1 1 N A 1 JG512 JG516 A N A 1 6 kg 3 53 lb JG517A N A 1 6 kg 3 53 lb Item JG511 A JHO1 JG513 JG514 JG515 JG531 A A A A A 2A n N A 1 N A N A N A N A module Memory 256 MB DDR III Flash 128 MB Dimensions H x W x D excluding 43 6 x 230 x 160 mm 1 72 x TRE 9 06 x 6 30 in 44 2 x 300 x 200 mm 1 74 x 11 81 x 7 87 in and mounting brackets EE 1 0 kg 1 1 kg 1 1 kg 1 6 kg 1 6 kg 1 6 kg e19 2 20 lb 2 43 lb 2 43 lb 3 53 lb 3 53 lb 3 53 lb A IME Rated input voltage 100 VAC to 240 VAC 50 Hz or 60 Hz adapter Max AC 24 W power Operating o y i x O C to 40 C 32 F to 104 F temperature Relative humidity non condensi ng 5 to 90 JG519A Item JG518A JH013 JG520A JG597A A Console AUX port 1 USB port GE WAN port GE LAN port 4 ADSL port 1 1 1 1 ISDN port N A N A N A 1 Built in 3G module N A N A 1 N A Built in 4G module N A N A N A N A WLAN module N A 1 N A 1 Memory 256 MB DDR Ili Flash 128 MB JG596A N A N A N A JG665A N A N A N A JG704A N A N A N A Dimensions H x W x D excluding rubber feet and mounting brackets 42 44 2 x 300 x 200 mm 1 74x 11 81 x 7 87 in 43 6x230x 160 mm 1 72x9 06 x 6 30
47. s ENTER to get started Press Enter and the system displays the following prompt HD This prompt indicates that the router has entered user view and is ready to configure Power on check After powering on the router check the following items e The LEDs on the front panel are normal as described in LED description e The console terminal displays information correctly You can see the startup window on the local console terminal For more information see Startup process e After completing the POST the system prompts you to press Enter When the command line prompt appears the router is ready to configure 24 Contiguring basic settings for the router After the router is powered on for the first time configure basic settings for the router For more information see HP MSR Routers Fundamentals Configuration Guide and HP MSR Routers Fundamentals Command Reference 25 Troubleshooting 1 IMPORTANT e The barcode on the router chassis contains product information that must be provided to HP Support before you return a faulty router for service e Keep the tamper proof seal on a mounting screw on the chassis cover intact and if you want to open the chassis contact HP for permission Otherwise HP shall not be liable for any consequence Power supply failure If the router cannot be powered on and LEDs on the front panel are off it indicates that the power supply is faulty To troubleshoot the power supply
48. system is adequate Temperature O C to 40 C 32 F to 104 F Relative humidity 5 to 90 noncondensing Cleanness Dust concentration lt 3 x 10 particles m e The equipment and floor are correctly grounded e The equipment room is dust controlled ESD prevention e Humidity and temperature are maintained at acceptable P levels e Wear an ESD wrist strap when inspecting or handling a circuit board e Take measures to protect the power system from the power grid system e Keep the protection ground of the router as far away from Installation se Ev prsventioh the grounding device or lightning protection grounding device as possible e Keep the router far away from radio transmitters radar and high frequency or high voltage devices e Use electromagnetic shielding when necessary e The grounding cable of the chassis is grounded correctly e The grounding terminal of the AC power receptacle is grounded correctly Lightning protection A port lightning arrester is installed Optional e A power lightning arrester is installed Optional e A signal lightning arrester is installed at the input end of an external signal cable Optional e Install a UPS Electricity safety e In case of emergency during operation switch off the external power switch e The workbench is stable were e The workbench is grounded correctly Safety e The router is far away from any sources of heat or moisture precautions e The emergency power swit
49. ved 3G signal strength indication LED RSSI Figure 76 Rear panel LEDs O o ee o pl a ARRE 1 GE port status LED yellow 2 GE port status LED green 3 Serial port data transmission status LED ACT 4 Serial port link status LED LINK 48 JGS31A Figure 77 Front panel LEDs DIVI MAIN TA HP MSR 937 Router JG537A 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN 4 3G status LED WWAN 5 Received 3G signal strength indication LED RSSI Figure 78 Rear panel LEDs e A DC 12V CON AUX 1 2 3 4 A 1 GE port status LED yellow 2 GE port status LED green 3 Serial port data transmission status LED ACT 4 Serial port link status LED LINK JG516A Figure 79 Front panel LEDs HP MSR933 Router JG516A 1 System status LED SYS 2 Network status LED INTERNET 3 VPN status LED VPN Figure 80 Rear panel LEDs
50. ware or software D IMPORTANT An alert that calls attention to essential information NOTE An alert that contains additional or supplementary information Q TIP An alert that provides helpful information 60 Network topology icons Represents a generic network device such as a router switch or firewall Represents a routing capable device such as a router or Layer 3 switch Represents a generic switch such as a Layer 2 or Layer 3 switch or a router that supports Layer 2 forwarding and other Layer 2 features Port numbering in examples The port numbers in this document are for illustration only and might be unavailable on your device 61 Index C Configuring basic settings for the router 25 Connecting interface cables 18 Connecting the console cable and setting terminal parameters 19 Connecting the power adapter 22 D Documents 59 E EMI 3 ESD prevention 2 G Garbled terminal display 26 Grounding the router 8 Installing a 3G antenna Installing a 3G 4G antenna extender cable to a 4G device 16 Installing a 4G antenna 16 Installing a GPS antenna 17 Installing a standard 3G SIM card Installing a standard 4G SIM card 13 Installing the router on a wall 7 Installing WLAN antennas 13 J JGST A 45 JGST A 30 JGSI2A 31 JG512A 45 JG513A 32 JG513A 47 JG514A 4 JG514A 33 JG515A 33 JG515A 48 62 JG516A 49 JG516A 35 JG517A 35 JG517A 50 JG518A 36 JG
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