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HP Mopier 320 User's Manual

1. Copyrights and trademarks O Copyright 2004 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Development Company L P shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Trademarks HP the HP logo and Photosmart are property of Hewlett Packard Development Company L P The Secure Digital logo is a trademark of the SD Association Microsoft and Windows are registered trademarks of Microsoft Corporation CompactFlash CF and the CF logo are trademarks of the CompactFlash Association CFA Memory Stick Memory Stick Duo Memory Stick PRO and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation MultiMediaCard is a trademark of Infineon Technologies AG of Germany and is licensed to the MMCA MultiMediaCard Assoc
2. sssmm 29 Cleaning the print cartridge eiecti b rn reine soi e eri en ee 29 Cleaning the print cartridge contacts ssseem 30 Pointinga test page oor IO D Ent easiest irs 30 Aligning the print cartridge eee terere tne tentent retenue 31 Storing the printer and print cartridges ss aE 32 Stonng th pinter cc nr E 32 Storing the print cartridges oeira rea e r a em 32 Maintaining the quality of photo paper ooo eee eect mm 33 Storing photo papel e rete ee aie idet Prise tei Tbe decani ns 33 Handling photo papel sai reete repete etn eem ctae nee ea 33 Transporting the printer eccentric NARA 33 8 Troubleshootllg edd o iia 35 Printer hardware problems rerit aran cett E RA e 35 Printing problems re et rri Eae t e adit dette e E Preise EE ed oe pend 38 Bluetooth printing problems irsinin teen nennen enne nhe tnn 40 EifOrfnessages i eii en ERR eger ti 42 HP Photosmart 320 series User s Guide 1 lege eee M 45 Systerni requiteimebls s 1 can aan a a 45 Printer specifications eiecit rette eterne hk ERR Ra Raph aa paaria 46 HP Customer Gare oda tla tue TUM LI EM M CI ID IIIA UE 49 HP Customer Care by phone necne retener teret ieu bie dne 49 Placing acah riteit EE aeree cvs duse ter erbe utc ird 50 Return to HP repair service cecinere rne ae ebat Etna dx sake 51 Installing the
3. Printing All supported image and video file formats Saving All file formats 46 HP Photosmart 320 series continued Category Specifications Operating temperature 0 45 degrees C 32 113 degrees F 15 35 degrees C 59 95 degrees F recommended Paper tray One 10 x 15 cm 4 x 6 inch photo paper tray Paper tray capacity 20 sheets maximum thickness 292 um 11 5 mil Power consumption per sheet U S Printing 12 3 W Idle 6 29 W Off 4 65 W International Printing 11 4 W Idle 5 67 W Off 4 08 W Print cartridge Tri color 7 ml HP 95 North America Latin America Asia Pacific 135 Eastern Europe Russia Middle East Africa Japan 343 Western Europe 855 China India Tri color 14 ml HP 97 North America Latin America Asia Pacific 134 Eastern Europe Russia Middle East Africa Japan 344 Western Europe 857 China India Gray Photo HP 100 worldwide USB 2 0 full speed support Microsoft Windows 98 2000 Professional ME XP Home and XP Professional Mac OS X 10 1 through 10 3 HP recommends that the USB cable be less than 3 meters 10 feet in length Video file formats Motion JPEG AVI Motion JPEG Quicktime MPEG 1 HP Photosmart 320 series User s Guide 47 Chapter 7 48 HP Photosmart 320 series 8 HP Customer Care If you have a problem follow these steps 1 Check the documentation that came with the printer
4. x appears to the left of any of the bars align the print cartridge again If the x still appears replace the print cartridge Storing the printer and print cartridges Protect the printer and print cartridges by storing them properly when you are not using them Storing the printer The printer is built to withstand long or short periods of inactivity Close the In and Out tray doors when the printer is not in use Store the printer indoors out of direct sunlight in a place without temperature extremes e If the printer and print cartridge have not been used for one month or more clean the print cartridge before printing For more information see Cleaning the print cartridge Storing the print cartridges When you store or transport the printer always leave the active print cartridge inside the printer The printer stores the print cartridge in a protective cap during the power down cycle 32 HP Photosmart 320 series Caution Make sure the printer completes its power down cycle before you unplug the power cord or remove the internal battery This allows the printer to store the print cartridge properly Follow these tips to help maintain HP print cartridges and ensure consistent print quality When you remove a print cartridge from the printer store it in a print cartridge protector to prevent the ink from drying out In some countries regions the cartridge protector is not included with the printer but comes w
5. Setup Guide The HP Photosmart 320 series Setup Guide explains how to set up the printer and print your first photo User s Guide The HP Photosmart 320 series User s Guide is the book you are reading This book describes the basic features of the printer explains how to use the printer without connecting a computer and contains hardware troubleshooting information HP Photosmart Printer Help The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information 2 If you are unable to solve the problem using the information in the documentation visit www hp com support to do the following Access online support pages Send HP an e mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product country region and language 3 Contact your local point of purchase If the printer has a hardware failure you will be asked to bring the printer to where you purchased it Service is free during the printer limited warranty period After the warranty period you will be quoted a service charge 4 Ifyou are unable to solve the problem using the onscreen Help or HP websites call HP Customer Care using the number for your country region For a list of country region phone numbers see the following section HP Customer Care by phone While the printer is und
6. e Windows PC From the Start menu select Programs in Windows XP select All Programs HP Photosmart 320 370 7400 7800 8100 8400 8700 series gt Photosmart Help e Macintosh Select Help Mac Help in the Finder then select Library HP Photosmart Printer Help for Macintosh HP Photosmart 320 series User s Guide 3 Chapter 1 Printer parts Front of printer 1 Control panel Control the basic functions of the printer from here Out tray closed Open this to print insert a memory card or connect a compatible digital camera Inside front of printer In tray Load paper here In tray extender Pull out to support paper Paper width guide Move to width of current paper to position the paper properly Camera port Connect a PictBridge digital camera to this port or the optional HP Bluetooth wireless printer adapter Memory card slots Insert memory cards into these slots See Inserting memory cards Print cartridge door Open to insert or remove a print cartridge Out tray open The printer deposits printed photos here HP Photosmart 320 series continued Rear of printer 1 USB port Use this port to connect the printer to a computer or to an HP direct printing digital camera Power cord connection Connect the power cord here Indicator lights 1 On light Green printer is on Green and flashing printer is
7. Model number Q5599A A fully charged battery has sufficient charge to print approximately 75 photos You must purchase the battery separately Internal battery compartment Insert the optional HP Photosmart Internal Battery here Battery compartment button Slide to release the compartment cover Available accessories There are several accessories available for the HP Photosmart 320 series printer that enhance its portability for printing anywhere anytime The appearance of the accessories may vary from what is shown Accessory name Description HP Photosmart Internal Battery The HP Photosmart Internal Battery lets you take the printer with you wherever you go Model Q5599A HP Photosmart 320 series User s Guide Chapter 1 continued Accessory name Description HP Photosmart Automobile DC Adapter The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer Model Q3448A HP Photosmart Carrying Case for Compact Printers The lightweight durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle free printing on the go Model Q3424A HP Bluetooth wireless printer adapter The HP Bluetooth wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetoo
8. e A Universal Serial Bus USB 2 0 full speed compliant cable 3 meters 10 feet or less in length For instructions about connecting the printer with a USB cable see the Setup Guide e A computer with Internet access to use HP Instant Share What this lets you do e Print from your computer to the printer e Save photos from a memory card inserted in the printer to your computer where you can enhance or organize them in the HP Image Zone software e Share photos through HP Instant Share e Print directly from an HP Photosmart direct printing digital camera to the printer For more information see Printing without a computer and the camera documentation PictBridge A PictBridge compatible digital camera and a USB cable Connect the camera to the camera port on the front of the printer Print directly from a PictBridge compatible digital camera to the printer For more information see Printing without a computer and the camera documentation Bluetooth The optional HP Bluetooth wireless printer adapter If the printer came with this accessory or you have purchased it separately see the accompanying documentation and the onscreen Help for instructions Print from any device with Bluetooth wireless technology to the printer If you connect the optional HP Bluetooth wireless printer adapter to the printer through the camera port be sure to set the Bluetooth printer menu options as neede
9. number varies by country region Choose the correct cartridge number for your country region For optimum printing results HP recommends using only HP print cartridges Inserting a cartridge that is not in this table may invalidate the printer warranty Use the right print cartridge To print Full color photos Insert this print cartridge in the cartridge cradle Tri color 7 ml HP 95 North America Latin America Asia Pacific 135 14 HP Photosmart 320 series Use the right print cartridge continued To print Insert this print cartridge in the cartridge cradle Eastern Europe Russia Middle East Africa Japan 343 Western Europe 855 China India Tri color 14 ml HP 97 North America Latin America Asia Pacific 134 Eastern Europe Russia Middle East Africa Japan 344 Western Europe 857 China India Black and white photos Gray Photo HP 100 worldwide Sepia or antique photos Tri color 7 ml HP 95 North America Latin America Asia Pacific 135 Eastern Europe Russia Middle East Africa Japan 343 Western Europe 855 China India Tri color 14 ml HP 97 North America Latin America Asia Pacific 134 Eastern Europe Russia Middle East Africa Japan 344 Western Europe 857 China India Text and colored line drawings Tri color 7 ml HP 95 North America Latin America Asia Pacific 135 Eastern Europe
10. scroll HP Photosmart 320 series Printer menu structure continued Top level menu Submenus options Additional submenus options Paper jam Camera connect Preferences Smart focus Digital flash Smart focus e On default e Off Digital Flash e On e Off default Date time Date time stamp e Date time e Date only e Off default Colorspace Choose colorspace e Adobe RGB e sRGB e Auto select default The Auto select default tells the printer to use the Adobe RGB colorspace if available The printer defaults to sRGB if Adobe RGB is not available Borderless Turn borderless printing e On default e Off Passport photo mode Turn passport photo mode e On e Off default Select Size Passport mode tells the printer to print all photos in the selected passport photo size Each page contains one photo However if you specify several copies of the same photo they all appear on the same page HP Photosmart 320 series User s Guide 11 Chapter 1 12 Printer menu structure continued Top level menu Submenus options Additional submenus options if enough space is available Auto save Turn auto save e On default e Off The default setting tells the printer to transfer all photos from a memory card to the computer whenever you first insert a card The printer must be connected to a computer wh
11. the printer If the optional HP Photosmart Internal Battery is not installed in the printer Unplug the printer power cord Wait about 10 seconds then plug the power cord back in Turn on the printer HP Photosmart 320 series If the optional HP Photosmart Internal Battery is installed in the printer Unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer e The memory card may contain file types the printer cannot read directly from the memory card Save the photos to a computer then print them from the computer For more information see the documentation that came with the camera and the onscreen HP Photosmart Printer Help The next time you take photos set the digital camera to save them in a file format the printer can read directly from the memory card For a list of supported file formats see Printer specifications For instructions on setting the digital camera to save photos in specific file formats see the documentation that came with the camera The printer is plugged in but it will not turn on e The printer may have drawn too much power If the optional HP Photosmart Internal Battery is not installed in the printer Unplug the printer power cord Wait about 10 seconds then plug the power cord back in Turn on the printer If the optional HP Pho
12. when the printer is not in use If the battery still does not charge replace it HP Photosmart 320 series User s Guide 37 Chapter 6 The optional HP Photosmart Internal Battery low power warning appears plug the printer into my automobile with the optional HP Photosmart Automobile DC Adapter but the printer does not recognize the new power source e Before you plug the printer into the automobile with the adapter turn the printer off e Plug the printer into the automobile with the HP Photosmart Automobile DC Adapter e Turn the printer on The printer makes noises when turn it on or starts making noises on its own after it has been sitting unused for a while The printer may make noises after long periods of inactivity approximately 2 weeks or when its power supply has been interrupted and then restored This is normal operation the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output Printing problems 38 Before contacting Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support The printer does not print borderless photos when print from the control panel The borderless printing option may be turned off To turn on borderless printing follow these steps 1 Remove any memory cards from the memory card slots Caution Do not pull out a memory card while the Memory Card light is flashing
13. 22 supported file formats 18 viewing 22 PictBridge cameras 24 print cartridges aligning 31 choosing 14 cleaning 29 cleaning contacts 30 ink level checking 16 inserting 16 replacing 16 storing 17 32 testing 30 printer accessories 7 33 cleaning 29 connecting 27 documentation 3 error messages 42 menu 8 parts 4 power problems 37 specifications 46 storing 32 transporting 33 warnings 4 printing 55 from cameras 24 paper problems 38 from computer 3 power problems 37 from memory cards 24 printer noises 38 multiple copies 22 quality problems 40 multiple photos 22 photo index 22 U photos 24 USB selecting layout 24 connection type 27 test page 30 port 4 thumbnails 22 specifications 46 without computer 21 V Q viewing photos 22 quality photo paper 33 X photos 23 xD Picture Card 17 print 24 printing test page 30 troubleshooting 40 R regulatory notices 57 removing memory cards 20 replacing print cartridges 16 S saving photos to computer 27 Secure Digital 17 Smart Focus 23 SmartMedia 17 software installing 53 specifications 45 storing photo paper 33 print cartridges 17 32 printer 32 system requirements 45 T test page 30 thumbnails printing 22 TIFF file format 18 transporting printer 7 33 trays paper 4 troubleshooting Bluetooth 40 borderless photos 38 buttons do not work 36 cannot find photos 36 Customer Care 49 errormessages 42 flashing lights 35 56 HP Photosmart 320 series Dec
14. NIES g m 7 dui e dane 8 2 Getting ready to print uoo asp aas ai i aeaaee a aa caes 13 Loading paper em 13 Choosing the right paper somo rrt i tpo iceri aeaea E EEEREN 13 Loading your paper center eek ie eaa koe unter da ERE n Eran 14 Inserting print cartridges rrr tnt terere reed arre 14 Inserting memory Cards sseeg aeaaee cae cuui t uo Pe dE 17 Supported tile formats eit eec heiter ali naa dare 18 inserting A MEMORY Card cuc poc rip 18 Removing a memory Card c hee es 20 3 Printing witlio t a COImpUlOer siii 21 Getting your photos from camera to printer essee 21 Deciding which photos to print eeeeee nennen eene rennen 22 Selecting photos to print corone dionean the nene aodan 22 Improving the quality of your photos seemm me 23 Printing YOUR PMOLOS C MM 24 oelectirig a AVOUT eene ierat n Re ORE ee IRSE SC OD ER RENE EIS 24 Setting print quality e cire oett aoaia 24 Selecting a printimethod cnica ace 24 4 Getting connebted ooo da 27 Connecting to other deVIiC6S n ia Feed usd ore ebd 27 Connecting through HP Instant Share issiria 27 5 Maintaining and transporting the printer ssseenee 29 Cleaning and maintaining the printer se 29 Cleaning the outside of the printer
15. Press OK on the control panel to display the printer menu Select Preferences then press OK Select Borderless then press OK Select On then press OK ak CON Paper does not feed into the printer correctly e Make sure that the paper width guide fits close to the edge of the paper without bending the paper e There may be too much paper loaded in the In tray Remove some paper and try printing again If sheets of photo paper stick together try loading one sheet at a time If you are using the printer in an extremely high or low humidity environment insert the paper as far as it will go into the In tray and load one sheet of photo paper at a time e Ifyou are using photo paper that is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists use paper that is not curled For information about proper storage and handling of photo paper see Maintaining the quality of photo paper e The paper may be too thin or too thick Try using HP designed photo paper For more information see Choosing the right paper HP Photosmart 320 series The photo printed at an angle or is off center e The paper may not be loaded correctly Reload the paper making sure that the paper is correctly oriented in the In tray and that the paper width guide fits close to the edge of the paper For paper loading instructions see Loading paper e The print cartridge m
16. Russia Middle East Africa Japan 343 Western Europe 855 China India Tri color 14 ml HP 97 North America Latin America Asia Pacific 134 Eastern Europe Russia Middle East Africa Japan 344 Western Europe 857 China India Caution Check that you are using the correct print cartridge Also note that HP does not recommend modifying or refilling HP cartridges Damage that results from modifying or refilling HP cartridges is not covered by the HP warranty For best print quality HP recommends that you install all retail print cartridges before the date stamped on the box HP Photosmart 320 series User s Guide 15 Chapter 2 Insert or replace the print cartridge Prepare the printer and cartridge 1 Make sure the power is on and you have removed the cardboard from inside the printer 2 Open the print cartridge access door of the printer 3 Remove the bright pink tape from the cartridge Remove the pink tape Insert the cartridge 1 If you are replacing a cartridge push down and pull outward on the cartridge in the cradle to remove it 2 Holdthe replacement cartridge with the label on top Slide the cartridge at a slight upward angle into the cradle so the copper colored contacts go in first Push the cartridge until it snaps into place 3 Closethe print cartridge access door The idle screen of the printer displays an icon showing the approximate ink level for the
17. SOT Ware coo stmt beo A 53 T 55 HP Photosmart 320 series 4 Welcome Thank you for purchasing an HP Photosmart 320 series printer With your new compact photo printer you can easily print beautiful photos with or without a computer This guide explains how to print photos from the printer without connecting it to a computer To learn how to print from your computer install the printer software and view the onscreen Help See Installing the software Among other things you ll learn how to Print beautiful borderless photos See Printing your photos Improve the quality of your photos by sharpening them and improving the contrast See Improving the quality of your photos Your new printer comes with the following documentation e Setup Guide The HP Photosmart 320 series Setup Guide explains how to set up the printer and print your first photo e User s Guide The HP Photosmart 320 series User s Guide is the book you are reading This book describes the basic features of the printer explains how to use the printer without connecting a computer and contains hardware troubleshooting information e HP Photosmart Printer Help The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information After you have installed the HP Photosmart printer software on your computer you can view the onscreen Help
18. aa 0800 157751 Nigeria 1 3204 999 grande S o Paulo Panama 001 800 7112884 Canada 800 474 6836 Per 0 800 10111 Caribbean 1 800 711 2884 Philippines 63 2 867 3551 Central America 1 800 711 2884 Polska 22 5666 000 Chile 800 360 999 Puerto Rico 1 877 232 0589 HE 8621 38814518 Republica Dominicana 1 800 7112884 Columbia 01 800 011 4726 Rom nia 21 315 4442 Costa Rica 0 800 011 4114 Russia Moscow 095 7973520 1 800 711 2884 Russia St Petersburg 812 3467997 Cesk republika 261 307 310 30039 A44 d Ecuador Andinatel 1 800 711 2884 BEEN Ecuador Pacifitel 1 800 225528 Slovakia 2 50222444 South Africa Int 27 11 2589301 AA 2 South Africa RSA 086 0001030 gee maranana a uad Rest Of West Africa 351 213 17 63 80 Greece Cyprus 800 9 2649 By 02 8722 8000 Guatemala 1 800 999 5105 Thailand 66 2 353 9000 ea Te 852 2802 4098 71 89 12 22 vig Magyarorsz g 13821111 Trinidad amp Tobago 1 800 7112884 india 1600 44 7737 T rkiye 212 444 7171 Indonesia 62 21 350 3408 Ukraine 380 44 4903520 0 9 830 4848 nm 800 4520 cual Ao adl cul Lal Jamaica 0 800 7112884 United States 800 474 6836 AA 0570 000511 Venezvela 01 800 4746 8368 AA MERO 8 81 3 3335 9800 Vi t Nam 84 8 823 4530 Placing a call Call HP Customer Care while you are near the computer and printer Be prepared to provide the following information For Bangladesh Brunei Cambodia Pakistan and Sri Lanka Fax to 65 6275 6707 Printer m
19. ay need to be aligned For more information see Aligning the print cartridge No page came out of the printer The printer may need attention Read the printer screen for instructions The power may be off or there may be a loose connection Make sure that the power is on and the power cord is securely connected If you are using battery power make sure the battery is correctly installed e You may not have any paper in the In tray Check that paper is loaded correctly in the In tray For paper loading instructions see Loading paper e The paper may have jammed while printing See the following section for instructions on clearing a paper jam The paper jammed while printing Check the printer screen for instructions To clear a paper jam try the following e If the paper came part way through the front of the printer gently pull the paper towards you to remove it e If the paper did not come part way through the front of the printer try removing it from the back of the printer Remove the paper from the In tray then pull down on the In tray to open it fully to a horizontal position Gently pull the jammed paper to remove it from the back of the printer Liftthe In tray up until it snaps back into paper loading position e If you cannot grasp the edge of the jammed paper to remove it try the following Turn off the printer fthe optional HP Photosmart Internal Battery is not installed in the printer u
20. busy Red and flashing printer requires attention Memory Card light The light indicates the memory card status See Inserting memory cards Control panel 1 On Press to turn the printer on or off Print Press to print selected photos from a memory card Delete Press to delete the currently selected photo from a memory card Select Photos buttons Use the arrows to scroll through photos on a memory card or navigate the printer menu Press OK to select a photo or menu option Printer screen HP Photosmart 320 series User s Guide Chapter 1 continued View photos and menus here 6 Cancel Press to deselect photos exit a menu or stop an action Idle screen 1 Battery indicator Displays the charge level of the HP Photosmart Internal battery if installed 2 Ink level indicator Displays the ink level of the print cartridge Select Photos screen 1 Selection box Displays a check mark if photo is selected 2 Copies Displays number of copies to be printed of the current photo 3 Index number Displays index number of current photo and total number of photos on the inserted memory card HP Photosmart 320 series continued 1 Internal battery compartment Cover of the battery compartment Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery HP Photosmart Internal Battery
21. d See Printer menu Connecting through HP Instant Share Use HP Instant Share to share photos with friends and relatives using e mail online albums or an online photo finishing service The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed If you try to use HP Instant Share and do not have all the required software installed HP Photosmart 320 series User s Guide 27 Chapter 4 28 or configured a message prompts you through the required steps See Installing the software To use HP Instant Share to send photos 1 Insert a memory card that contains the photos you want to share 2 Follow the prompts on your computer to save the photos to the computer 3 Use the HP Instant Share features of the HP Image Zone software to share your photos with others See the onscreen HP Image Zone Help for information about using HP Instant Share HP Photosmart 320 series 5 Maintaining and transporting the printer The HP Photosmart 320 series printer requires very little maintenance Follow the guidelines in this chapter to extend the life span of the printer and printing supplies and to ensure that the photos you print are always of the highest quality Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section Cleaning the outside of the printer 1 Turn offthe printer th
22. d hold OK until a message tells you that all the photos on the card have been selected 3 Press Print Improving the quality of your photos The HP Photosmart 320 series printer provides a variety of preferences and effects that can improve the quality of your printed photos The settings do not change your original photo They only affect printing Problem and solution How to do it Blurred photos 1 Remove any memory cards then Smart Focus press lt or gt 2 Select Preferences then press OK pU pU m UN 3 Select Smart Focus then press OK pate ibn dida Press lt or gt to highlight On then it on if it is currently off This preference ress OK affects all printed photos P Photos with poor lighting and contrast 1 Remove any memory cards then Digital Flash press 4 or gt 2 Select Preferences then press OK 3 Select Digital Flash then press OK HP Photosmart 320 series User s Guide 23 Chapter 3 continued Problem and solution How to do it Improve the lighting and contrast in 4 Press 4 or b to highlight On then prints This preference affects all printed photos press OK Printing your photos Printing your photos involves three steps selecting a print layout setting print quality and selecting a print method Selecting a layout The printer prompts you to select a print layout each time you insert a memory card Layout options Do this 1 2 I
23. e printer menu Select Bluetooth then press OK Select Security level then press OK Select Low then press OK e The Passkey PIN that the device with Bluetooth wireless technology is using for the printer may be incorrect Make sure the correct Passkey for the printer is entered in the device with Bluetooth wireless technology e You may be too far from the printer Move the device with Bluetooth wireless technology closer to the printer The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters 30 feet No page came out of the printer The printer may not recognize the type of file sent by the device with Bluetooth wireless technology For a list of the file formats that the printer supports see Printer specifications Print quality is poor The photo you printed may be low resolution For better results in the future set the digital camera to a higher resolution Be aware that photos taken with VGA resolution cameras such as those found in wireless phones may not have high enough resolution to produce a high quality print The photo printed with borders The printing application installed on your device with Bluetooth wireless technology may not support borderless printing Contact the vendor of the device or go to their support website to obtain the latest updates for the printing application HP Photosmart 320 series User s Guide 41 Chapter 6 Err
24. en disconnect the power cord from the back of the printer 2 If you installed the optional HP Photosmart Internal Battery in the printer remove it then replace the battery compartment cover 3 Wipe the outside of the printer with a soft cloth that has been lightly moistened with water Caution 1 Do not use any type of cleaning solution Household cleaners and detergents may damage the printer s finish Caution 2 Do not clean the interior of the printer Keep all fluids away from the interior Cleaning the print cartridge If you notice white lines or single color streaks on the photos you print the print cartridge may need to be cleaned Do not clean the cartridge more often than necessary since cleaning uses up ink 1 Remove any memory cards from the memory card slots Caution Do not pull out a memory card while the Memory Card light is flashing For more information see Removing a memory card Press 4 or gt to display the printer menu Select Tools then press OK Select Clean cartridge then press OK Following the directions on the printer screen load paper so the printer can print a test page after cleaning the cartridge Use plain paper or index cards to conserve photo paper Press OK to begin cleaning the print cartridge When the printer finishes cleaning the cartridge and prints a test page check the test page and select from the following options ak WD NO Ifthe test page has white streaks or mis
25. er Browser Microsoft Internet Explorer 5 5 or later HP Photosmart 320 series User s Guide 45 Chapter 7 Printer specifications Category Connectivity Specifications USB 2 0 full speed Microsoft Windows 98 2000 Professional ME XP Home and XP Professional Mac OS X 10 1 through 10 3 Image file formats JPEG Baseline TIFF 24 bit RGB uncompressed interleaved TIFF 24 bit YCbCr uncompressed interleaved TIFF 24 bit RGB packbits interleaved TIFF 8 bit gray uncompressed packbits TIFF 8 bit palette color uncompressed packbits TIFF 1 bit uncompressed packbits 1D Huffman Margins Borderless printing Top 0 0 mm 0 0 inch Bottom 12 5 mm 0 50 inch Left right 0 0 mm 0 0 inch Bordered printing Top 4 mm 0 16 inch Bottom 12 5 mm 0 50 inch Left right 4 mm 0 16 inch Media sizes Photo paper 10 x 15 cm 4 x 6 inch Photo paper with tab 10 x 15 cm with 1 25 cm tab 4 x 6 inches with 0 5 inch tab Index cards 10 x 15 cm 4 x 6 inches Hagaki cards 100 x 148 mm 3 9 x 5 8 inches A6 cards 105 x 148 mm 4 1 x 5 8 inches L size cards 90 x 127 mm 3 5 x 5 inches L size cards with tab 90 x 127 mm with 12 5 mm tab 3 5 x 5 inches with 0 5 inch tab Media types Paper photo Cards index Hagaki A6 L size Memory cards CompactFlash Type and II MultiMediaCard Secure Digital SmartMedia Memory Sticks xD Picture Card Memory card supported file formats
26. er warranty you can obtain free phone support For more information see the warranty included in the box or go to www hp com support to check the duration of your free support After the free phone support period you can obtain help from HP at an additional cost Contact your HP dealer or call the support phone number for your country region for support options To receive HP support by phone call the appropriate support phone number for your location Standard phone company charges apply North America Call 1 800 HP INVENT 1 800 474 6836 U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period Note Customers in Western Europe should go to www hp com support to access phone support numbers in their country region HP Photosmart 320 series User s Guide 49 Chapter 8 50 www hp com support 61 56 45 43 Aja 3 1588 3003 Argentina 54 11 4778 8380 Malaysia 1800 80 5405 Ngentina 0 810 555 5520 M xico Ciudad de M xico 55 5258 9922 Australia 13 10 47 Naco fuara de 01 800 4726684 800 171 vol 22 404747 ca yall Brasil dentro da 11 3747 7799 New Zealand 0800 441 147 arra i
27. ere you have already installed the HP Photosmart software See Installing the software Preview animation Turn preview animation e On default e Off Select Off to bypass printer screen animations Restore defaults Restore original factory preferences e Yes e No Language Select language Select country region HP Photosmart 320 series 2 Getting ready to print Before you can begin printing there are three easy procedures you need to become familiar with e Loading paper see Loading paper e Inserting print cartridges see Inserting print cartridges e Inserting a memory card see Inserting memory cards You must load paper and insert a print cartridge before inserting a memory card Loading paper Learn how to choose the right paper for your print job and how to load it into the In tray for printing Choosing the right paper For a list of available HP designed inkjet paper or to purchase supplies go to www hpshopping com U S www hp com go supplies Europe www hp com jp supply inkjet Japan www hp com paper Asia Pacific To get the best results from the printer choose from these high quality HP photo papers To print Use this paper High quality long lasting prints and HP Premium Plus photo paper enlargements Medium to high resolution images from HP Premium photo paper scanners and digital cameras Casual and business photos HP photo paper HP Everyda
28. etup Guide e Use only a grounded electrical outlet when connecting the unit to a power source If you do not know whether the outlet is grounded check with a qualified electrician e Observe all warnings and instructions marked on the product e Unplug this product from wall outlets before cleaning e Do not install or use this product near water or when you are wet e Install the product securely on a stable surface e Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged e If the product does not operate normally see the troubleshooting information in the onscreen HP Photosmart Printer Help e There are no operator serviceable parts inside Refer servicing to qualified service personnel Use in a well ventilated area Environmental statements Hewlett Packard Company is committed to providing quality products in an environmentally sound manner Protecting the environment This printer has been designed with several attributes to minimize impact on our environment For more information go to HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment Ozone production This product generates no appreciable ozone gas O Energy consumption Energy usage drops significantly while in ENERGY STAR mode which saves natural resources and saves money without affecting the h
29. hat have been applied to an individual photo by deselecting the photo For more information see Selecting photos to print The printer ejects the paper when preparing to print Direct sunlight could be interfering with the operation of the automatic paper sensor Move the printer out of direct sunlight Print quality is poor e The print cartridge may be running out of ink Check the ink level icon on the printer screen and replace the cartridge if necessary For more information see Insert the cartridge e You may have selected a low resolution setting on the digital camera when you took the photo For better results in the future set the digital camera to a higher resolution e Make sure you are using the right type of photo paper for the project Use HP designed photo paper for best results For more information see Choosing the right paper e You may be printing on the wrong side of the paper Make sure the paper is loaded with the side to be printed facing up e The print cartridge may need to be cleaned For more information see Cleaning the print cartridge e The print cartridge may need to be aligned For more information see Aligning the print cartridge The photos marked for printing in the digital camera do not print Some digital cameras such as the HP 318 and HP 612 let you mark photos for printing both in the camera s internal memory and on the memory card If you mark photos in the internal memory and then m
30. he black side should face up A SmartMedia memory card has been inserted upside down Gently pull the card out of the slot and reinsert it with the gold contacts facing down HP Photosmart 320 series User s Guide 43 Chapter 6 44 HP Photosmart 320 series 1 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software and provides selected printer specifications For a complete list of printer specifications and system requirements see the onscreen Help For information about viewing the onscreen Help see Welcome System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft Windows 98 2000 Professional ME XP Home and XP Professional Mac OS X 10 1 through 10 3 Processor Intel Pentium II or G3 or greater equivalent or higher RAM 64 MB 128 MB Mac OS 10 1 through recommended 10 3 128 MB Free disk space 500 MB 500 MB Video display 800 x 600 16 bit or higher 800 x 600 16 bit or higher CD ROM drive 4x 4x Connectivity USB 2 0 full speed Microsoft Windows 98 2000 Professional ME XP Home and XP Professional PictBridge using front camera port Bluetooth using optional HP Bluetooth wireless printer adapter USB 2 0 full speed Mac OS X 10 1 through 10 3 PictBridge using front camera port Bluetooth using optional HP Bluetooth wireless printer adapt
31. iation SmartMedia is a trademark of Toshiba Corporation xD Picture Card is a trademark of Fuji Photo Film Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Mac the Mac logo and Macintosh are registered trademarks of Apple Computer Inc The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Hewlett Packard Company is under license PictBridge and the PictBridge logo are trademarks of the Camera amp Imaging Products Association CIPA Other brands and their products are trademarks or registered trademarks of their respective holders The embedded software in the printer is based in part on the work of the Independent JPEG Group The copyrights to certain photos within this document are retained by the original owners Regulatory model identification number SDGOA 0406 For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOA 0406 This regulatory number should not be confused with the marketing name HP Photosmart 320 series printer or product number Q3414A Safety information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Warning To prevent fire or shock hazard do not expose this product to rain or any type of moisture e Read and understand all instructions in the HP Photosmart S
32. igh performance of this product This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR is a U S registered A mark of the US EPA As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency For more information go to www energystar gov Paper use This product is suited for the use of recycled paper according to DIN 19309 Plastics Plastic parts over 24 grams 0 88 ounces are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life Material safety data sheets Material Safety Data Sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact Customer Care Recycling program HP offers an increasing number of product return and recycling programs in many countries and partners with some of the largest electronics recycling centers throughout the world HP conserves resources by reselling some of its most popular products This HP product contains lead in the solder which may require special handling at the end of its life Contents 1 WeIcOmO pee nee ee er ere er ee ades E MEN LIII EIL D error 3 Printer parte caido Ee Dar oec eb ea es ien ebbe nt uasa 4 Available ACCESSO
33. ing the print cartridge For more information see Cleaning the print cartridge Estimated ink level This indicator shows how much ink is left in the print cartridge Diagnostic information Use this information when working with HP Customer Care to Solve printing problems Aligning the print cartridge The first time you install a print cartridge in the printer the printer aligns it automatically However if colors in printouts are misaligned or if the alignment page does not print correctly when you installed a new print cartridge use the following procedure to align the print cartridge 1 ak wD Remove any memory cards from the memory card slots Caution Do not pull out a memory card while the Memory Card light is flashing For more information see Removing a memory card Press lt or gt to display the printer menu Select Tools then press OK Select Align cartridge then press OK A message appears on the printer screen reminding you to load plain paper Load paper so the printer can print a calibration page Use plain paper or index cards to conserve photo paper HP Photosmart 320 series User s Guide 31 Chapter 5 6 Press OK to begin aligning the print cartridge When the printer finishes aligning the cartridge it prints an alignment page to confirm that the alignment was successful The check marks verify that the print cartridge is installed correctly and functioning properly Ifan
34. installed cartridge 10096 7596 50 25 and nearly empty No ink level icon appears if the cartridge is not a genuine HP cartridge 16 HP Photosmart 320 series Insert or replace the print cartridge continued Each time you install or replace a print cartridge a message appears on the printer screen asking you to load plain paper so the printer can align the cartridge This ensures high quality prints Align the cartridge 1 Load paper in the In tray and press OK 2 Follow the onscreen instructions to align the cartridge See Aligning the print cartridge When you are not using a print cartridge Whenever you remove a print cartridge from the printer store it in a print cartridge protector The cartridge protector keeps the ink from drying out Storing the cartridge improperly can cause the cartridge to malfunction In some countries regions the cartridge protector is not included with the printer but comes with the Gray Photo cartridge that can be purchased separately In other countries regions the protector is included with the printer gt Toinsert a cartridge into the cartridge protector slide the cartridge into the protector at a slight angle and snap it securely into place Inserting memory cards After you have taken pictures with a digital camera you can remove the memory card from the camera and insert it into the printer to view and print your photos The printer ca
35. ith the Gray Photo cartridge that can be purchased separately In other countries regions the protector is included with the printer Keep all unused print cartridges in their original sealed packages until they are needed Store print cartridges at room temperature 15 35 degrees C or 59 95 degrees F Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Maintaining the quality of photo paper For best results with photo paper follow the guidelines in this section Storing photo paper Store the photo paper in its original packaging or in a resealable plastic bag Store the packaged photo paper on a flat cool and dry surface Return unused photo paper to the plastic bag Paper left in the printer or exposed to the elements may curl Handling photo paper Always hold photo paper by the edges to avoid fingerprints If the photo paper has curled edges place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat Transporting the printer It s easy to transport and set up the printer almost anywhere Take it with you on vacations and to family gatherings and social events to instantly print and share photos with family and friends To make it even easier to print on
36. laration of conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer s name and address Hewlett Packard Company 16399 West Bernardo Drive San Diego CA 92127 1899 USA Regulatory model number SDGOB 0304 01 Declares that the product Product name Photosmart 320 series Q3414A Model number s Photosmart 325 Q3414A Power adapters HP Part Q3419 60040 domestic HP Part Q3419 60041 international Conforms to the following product specifications Safety IEC 60950 3rd Edition 1999 EN 60950 2000 UL1950 CSA22 1 No 950 3rd Edition 1995 NOM 019 SFCI 1993 GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B CISPR 24 1997 EN 55024 1998 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 A1 2001 EN 61000 3 3 A1 2001 CNS13438 1998 VCCI 2 FCC Part 15 Class B ICES 003 Issue 2 GB9254 1998 Supplementary Information The Product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly European Contact for regulatory topics only Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 D 71034 B blingen Germany FAX 49 7031 14 3143
37. led the battery is charging The Status light is flashing red The printer requires attention Try the following e Checkthe printer screen for instructions If you have a digital camera connected to the printer check the camera screen for instructions If the printer is connected to a computer check the computer monitor for instructions e Turn off the printer If the optional HP Photosmart Internal Battery is not installed in the printer Unplug the printer power cord Wait about 10 seconds then plug the power cord back in Turn on the printer If the optional HP Photosmart Internal Battery is installed in the printer Unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer The Status light flashed amber briefly after turned the printer off This is a normal part of the power down process It does not indicate a problem with the printer HP Photosmart 320 series User s Guide 35 Chapter 6 36 The Status light is flashing amber A printer error has occurred Try the following Check the printer screen for instructions If you have a digital camera connected to the printer check the camera screen for instructions If the printer is connected to a computer check the computer monitor for instructions Turn off the printer If the optional HP Photosmart Inter
38. n read the following types of memory cards CompactFlash Memory Sticks MultiMediaCard Secure Digital SmartMedia and xD Picture Card The Microdrive is not supported HP Photosmart 320 series User s Guide 17 Chapter 2 Caution Using any other type of memory card may damage the memory card and the printer To learn about other ways of transferring photos from a digital camera to the printer see Connecting to other devices Supported file formats The printer can recognize and print the following file formats directly from a memory card JPEG uncompressed TIFF Motion JPEG AVI Motion JPEG Quicktime and MPEG 1 If your digital camera saves photos and video clips in other file formats save the files to your computer and print them using a software application For more information see the onscreen Help Inserting a memory card Find your memory card in the following table and use the instructions to insert the card into the printer Guidelines e Insert only one memory card at a time e Gently push the memory card into the printer until it stops The memory card does not insert all the way into the printer do not try to force it Y Caution 1 Inserting the memory card any other way may damage the card and the printer When the memory card is inserted correctly the Memory Card light flashes and then remains solid green Caution 2 Do not pull out a memory card while the Memory Card light is flashing For more inf
39. nal Battery is not installed in the printer Unplug the printer power cord Wait about 10 seconds then plug the power cord back in Turn on the printer If the optional HP Photosmart Internal Battery is installed in the printer Unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer If the Status light continues to flash amber go to www hp com support or contact Customer Care The buttons on the control panel do not respond A printer error has occurred Wait for about a minute to see if the printer resets If it does not try the following Turn off the printer If the optional HP Photosmart Internal Battery is not installed in the printer Unplug the printer power cord Wait about 10 seconds then plug the power cord back in Turn on the printer If the optional HP Photosmart Internal Battery is installed in the printer Unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer If the printer does not reset and the control panel buttons still do not respond go to www hp com support or contact Customer Care The printer does not find and display the photos on my memory card Try the following Turn off
40. nplug the printer power cord Wait about 10 seconds then plug the power cord back in Ifthe optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer The printer checks for paper in the paper path and will automatically eject the jammed paper Press OK to continue Tip If you experience paper jams while printing try loading one sheet of photo paper at a time Insert the paper as far as it will go into the In tray A blank page came out of the printer e Checkthe ink level icon on the printer screen If the print cartridge is out of ink replace it For more information see Inserting print cartridges e You may have begun printing and then cancelled the process If you cancelled the process before the photo started printing the printer may have already loaded HP Photosmart 320 series User s Guide 39 Chapter 6 paper in preparation for printing The next time you print the printer will eject the blank page before starting the new printing project The photo did not print using the printer s default print settings You may have changed the print settings for the selected photo Print settings you apply to an individual photo override the printer s default print settings Discard all print settings t
41. nsert a memory card Use 4 or gt to select a layout Print one photo per sheet Print two photos per sheet Print four photos per sheet Press OK The printer may rotate your photos to fit the layout Setting print quality Best quality is the default and produces the highest quality photos Normal quality conserves ink and prints faster To change the print quality to Normal 1 Remove any memory cards then press lt or gt 2 Select Tools then press OK 3 Select Print Quality then press OK 4 Select Normal then press OK Print quality reverts to Best after the next print job Selecting a print method The HP Photosmart 320 series printer lets you print from a memory card or directly from a digital camera Print from Do this Memory card Print digital photos that are stored on a memory card The photos can be To print unmarked photos 1 Insert a memory card 24 HP Photosmart 320 series continued Print from Do this unmarked or camera selected Digital Print Order Format or DPOF Printing from a memory card requires no computer and does not drain your digital camera s batteries See Inserting memory cards 2 Select one or more photos See Selecting photos to print 3 Press Print To print camera selected photos 1 Insert a memory card that contains camera selected DPOF photos 2 Select Yes when the printer asks you whether you want to prin
42. odel number located on the front of the printer Windows PC To see the printer driver version right click the memory card Printer serial number located on the bottom of the printer Computer operating system Version of printer driver icon in the Windows taskbar and select About Macintosh To see the printer driver version use the Print dialog box HP Photosmart 320 series e Messages displayed on the printer screen or on the computer monitor e Answers to the following questions Hasthe situation you are calling about happened before Can you recreate the situation Did you install any new hardware or software on your computer around the time that the situation occurred Return to HP repair service HP will arrange to have your product picked up and delivered to an HP Central Repair Center We pay for the round trip shipping and handling This service is free for the duration of the hardware warranty period HP Photosmart 320 series User s Guide 51 Chapter 8 52 HP Photosmart 320 series a Installing the software The printer comes with optional software you can install on a computer Windows users Macintosh users Important Do not connect the USB cable until you are prompted HP Image Zone software and full printer functionality is installed automatically when you choose the Typical installation of your HP software 1 2 Insert the HP Photosmart CD into your comp
43. or messages 42 Before contacting Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support The following error messages may appear on the printer screen Follow the instructions to resolve the problem Error message Paper jam Clear jam then press OK To clear a paper jam try the following e If the paper came part way through the front of the printer gently pull the paper towards you to remove it e Ifthe paper did not come part way through the front of the printer try removing it from the back of the printer Remove the paper from the In tray then pull down on the In tray to open it fully to a horizontal position Gently pull the jammed paper to remove it from the back of the printer Liftthe In tray up until it snaps back into paper loading position e f you cannot grasp the edge of the jammed paper to remove it try the following Turn off the printer fthe optional HP Photosmart Internal Battery is not installed in the printer unplug the printer power cord Wait about 10 seconds then plug the power cord back in Ifthe optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer The printer checks for pape
44. ormation see Removing a memory card Memory card Slot How to insert the memory card CompactFlash Top right slot e Front label faces up and if the label has an arrow the arrow points toward the printer e Edge with metal pinholes goes into the printer first MultiMediaCard Bottom right slot e Angled corner is on the right e Metal contacts face down 18 HP Photosmart 320 series continued Memory card Slot How to insert the memory card Secure Digital Bottom right slot e Angled corner is on the right e Metal contacts face down SmartMedia Upper portion of the top left double slot e Angled corner is on the left e Metal contacts face down Memory Stick Bottom left slot Angled corner is on the left Metal contacts face down e Ifyou are using a Memory Stick Duo or Memory Stick PRO Duo card attach the adapter that came with the card before you insert the card into the printer HP Photosmart 320 series User s Guide 19 Chapter 2 continued Memory card Slot How to insert the memory card xD Picture Card Lower right e Curved side of card points toward you portion of the top e Metal contacts face down left double slot Removing a memory card Wait until the Memory Card light stops flashing then gently pull the memory card to remove it from the printer Caution Do not
45. ove photos from the camera s internal memory to the memory card the marks do not transfer Mark photos for printing after you transfer them from the digital camera s internal memory to the memory card Bluetooth printing problems 40 Before contacting Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology HP Photosmart 320 series My Bluetooth device cannot find the printer e Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer The light on the adapter flashes when the adapter is ready to receive data e Bluetooth Accessibility may be set to Not visible Change this setting to Visible to all as follows Remove any memory cards from the printer memory card slots Caution Do not pull out a memory card while the Memory Card light is flashing Press OK to display the printer menu Select Bluetooth then press OK Select Accessibility then press OK Select Visible to all then press OK e Bluetooth Security level may be set to High Change this setting to Low as follows Remove any memory cards from the printer memory card slots Caution Do not pull out a memory card while the Memory Card light is flashing Press OK to display th
46. pull out a memory card while the Memory Card light is flashing A flashing light means that the printer is accessing the memory card Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card 20 HP Photosmart 320 series 3 Printing without a computer The HP Photosmart 320 series printer lets you print amazing photos without even going near a computer After setting up the printer using the instructions in the HP Photosmart 320 series Setup Guide refer to these steps for start to finish printing Getting your photos from camera to printer Use these steps for start to finish printing in minutes Step 1 Insert a memory card See Inserting memory cards Step 2 Decide which photos to print See Deciding which photos to print oam ka E eS EL iy v RO ws Step 3 Load paper See Loading paper Step 4 Insert the right print cartridges See Inserting print cartridges HP Photosmart 320 series User s Guide 21 Chapter 3 continued Use these steps for start to finish printing in minutes Step 5 Select photos to print See Selecting photos to print Step 6 Improve the quality of your photos See Improving the quality of your photos Step 7 Print your photos See Printing your photos Deciding which photos to print To view photos Do this One by one The p
47. r in the paper path and will automatically eject the jammed paper e Press OK to continue Error message Automatic paper sensor failed The automatic paper sensor is obstructed or damaged Try moving the printer out of direct sunlight then press OK and try printing again If this does not work go to www hp com support or contact Customer Care Error message Cartridge is not compatible Use appropriate HP cartridge Replace the print cartridge with one that is compatible with the printer For more information see Inserting print cartridges Error message Print cartridge cradle is stuck Clear jam then press OK Follow these steps to clear any obstruction in the path of the print cartridge cradle 1 Open the print cartridge door 2 Clear any obstruction in the cradle path 3 Close the print cartridge door then press OK to continue HP Photosmart 320 series Error message Cartridge service station is stuck The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage Follow these steps to clear the obstruction blocking the print cartridge service station 1 2 3 4 Open the print cartridge door Gently push the print cartridge and print cartridge cradle to the left to access the print cartridge service station Remove any obstruction Close the print cartridge door the press OK to continue Error message Memory card in backwards T
48. rinter adapter 8 borderless photos do not print 38 print with borders 41 buttons 5 C cameras connecting to printer 27 photos do not print 40 port 4 printing from 24 carrying case model 8 transporting printer 33 cartridges see print cartridges cleaning print cartridge contacts 30 print cartridges 29 printer 29 CompactFlash 17 computer connecting to printer 27 installing software 53 printing from 3 system requirements 45 control panel 5 Customer Care 49 D digital cameras see cameras Digital Flash 23 documentation printer 3 E e mailing photos 27 errormessages 42 F file formats supported 18 46 H help see troubleshooting help onscreen 3 HP direct printing digital cameras 24 HP Instant Share 27 l ink cartridges see print cartridges ink level checking inserting memory cards 18 print cartridges 16 16 30 J JPEG file formats 18 L layout selecting 24 lights 5 loading paper 14 M memory cards inserting 18 photos do not appear 36 printing from 24 removing 20 supported types 17 Memory Sticks 17 menu printer 8 Microdrive 17 MPEG 1 file format 18 MultiMediaCard 17 HP Photosmart 320 series User s Guide 0 onscreen Help 3 P paper buying and choosing 13 loading 14 maintaining 13 33 specifications 46 trays 4 troubleshooting 38 photos e mailing 27 improving quality 23 index 22 print cartridges choosing 14 printing 24 saving to computer 27 selecting for print
49. rinter prompts you to select a print layout when you insert a memory card Use the 4 or to select a layout then press OK See Selecting a layout Insert a memory card 2 Press 4 or gt to view the photos one by one Press and hold the button to view the photos rapidly When you reach the last photo in either direction the display returns to the first or last photo and continues Print a photo index A photo index shows thumbnail views and index numbers for up to 2000 photos on a memory card Use an index card instead of photo paper to cut costs Selecting photos to print 22 Insert a memory card 2 Select Print Index Page then press OK If you want to Do this Print one photo 1 Insert a memory card and select a print layout HP Photosmart 320 series continued If you want to Do this 2 Press Print to print the photo displayed on the printer screen using the current print layout Print more than one copy of a photo 1 Insert a memory card and select a print layout 2 Press OK once for each copy of the current photo you want to print Press Cancel to decrease the number of copies by one or deselect a selected photo 3 Press Print Print several photos 1 Insert a memory card and select a print layout 2 Press OK to select each photo you want to print 3 Press Print Print all photos 1 Insert a memory card and select a print layout 2 Press an
50. sing colors the print cartridge needs to be cleaned again Select Yes then press OK fthe print quality of the test page looks good select No then press OK HP Photosmart 320 series User s Guide 29 Chapter 5 30 You can clean the cartridge up to three times Each successive cleaning is more thorough and uses more ink If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page you may need to clean the print cartridge copper colored contacts For more information see the following section Note If the cartridge or printer has been recently dropped you may also see white streaks or missing colors in your prints This problem is temporary and clears up within 24 hours Cleaning the print cartridge contacts If you use the printer in a dusty environment debris may accumulate on the copper colored contacts and cause printing problems To clean the print cartridge contacts 1 o Gather the following items to clean the contacts Distilled water tap water may contain contaminants that can damage the print cartridge Cotton swabs or other soft lint free material that will not stick to the print cartridge Open the print cartridge door Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up Be careful not to touch the copper colored contacts or the ink nozzle plate with your fingers Ca
51. t the camera selected photos then press OK Digital camera Print beautiful photos from a PictBridge or HP direct printing digital camera without using a computer See Getting connected When you print directly from a digital camera the printer uses the settings that you selected on the camera For more information on using camera selected photos see the documentation that came with the camera To print from a PictBridge camera 1 Turnon the PictBridge digital camera and select the photos you want to print 2 Make sure the camera is in PictBridge mode then connect it to the camera port on the front of the printer using the USB cable that came with the camera Once the printer recognizes the PictBridge camera the selected photos print To print from an HP direct printing camera 1 Turn on the HP direct printing digital camera and select the photos you want to print 2 Connect the camera to the USB port on the back of the printer using the USB cable that came with the camera 3 Follow the instructions on the camera screen HP Photosmart 320 series User s Guide 25 Chapter 3 26 HP Photosmart 320 series 4 Getting connected Use the printer to stay connected to other devices and people Connecting to other devices This printer offers several ways of connecting to computers or other devices Each connection type lets you do different things Connection type and what you need USB
52. ter user guide with you be sure to write down the correct pen numbers for the country region you plan to visit or purchase enough print cartridges before you go HP Photosmart 320 series 6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use This section answers frequently asked questions about using the printer and printing without a computer It contains information about the following topics Printer hardware problems See Printer hardware problems Printing problems See Printing problems Bluetooth printing problems See Bluetooth printing problems Error messages See Error messages For troubleshooting information about using the printer software and printing from a computer see the onscreen HP Photosmart Printer Help For information about viewing the onscreen Printer Help see Welcome Printer hardware problems Before contacting Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support Note If you want to connect the printer to a computer HP recommends using a USB cable of less than 3 meters 10 feet in length to minimize injected noise due to potentially high electromagnetic fields The Status light is flashing green but the printer is not printing e If the printer is turned on it is busy processing information Wait for it to finish e Ifthe printer is turned off and the optional HP Photosmart Internal Battery is instal
53. th wireless technology for printing Model Q3395A Printer menu The printer menu contains many features for adjusting defaults controlling print quality and using special effects To use the printer menu 1 If there is a memory card in the printer remove it 2 Press 4 or gt on the printer control panel to access the printer menu To navigate the printer menu e Press 4 or to scroll through the menu options displayed on the printer screen Menu items that are not accessible are grayed out e Press OK to open a menu or select an option e Press Cancel to exit the current menu HP Photosmart 320 series Printer menu structure Top level menu Submenus options Additional submenus options Tools Print quality Print quality e Best default e Normal Print sample page Sample page for use in a demo of the printer Print test page Page of information about the printer serial number firmware version and so on Clean cartridge Continue to second level cleaning e Yes e No Continue to third level cleaning e Yes e No Align printer Bluetooth The Bluetooth menu options are needed if you equip the printer with the optional HP Bluetooth wireless printer adapter Device address Device address Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate This menu option shows
54. the device address Device name You can select a device name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer Passkey You can assign a Bluetooth numerical passkey to the printer that users of devices with Bluetooth wireless technology trying to locate HP Photosmart 320 series User s Guide Chapter 1 10 Printer menu structure continued Top level menu Submenus options Additional submenus options the printer must enter before they can print if the printer Bluetooth Security level is set to High The default passkey is 0000 Accessibility Accessibility e Visible to all e Notvisible When Accessibility is set to Not visible only devices that know the device address can print to it You can set the Bluetooth equipped printer to be visible or invisible to other devices with Bluetooth wireless technology by changing this accessibility option Security level Security Level e Low The printer does not require users of other devices with Bluetooth wireless technology to enter the printer passkey e High The printer does require users of other devices with Bluetooth wireless technology to enter the printer passkey Reset Bluetooth options Help Cartridges Press 4 or to scroll Photo sizes Press lt or to scroll Paper loading Press 4 or P to
55. the go you can purchase these accessories HP Photosmart Internal Battery Power the printer with a rechargeable battery so you can print anywhere HP Photosmart Automobile DC Adapter Power the printer from the cigarette lighter in a car HP Photosmart Carrying Case for compact photo printers Carry the printer and printing supplies together in this convenient travel case HP Photosmart 320 series User s Guide 33 Chapter 5 34 To transport the printer 1 2 3 Turn off the printer Remove any memory cards from the memory card slots Remove all paper from the In and Out trays then close the In and Out tray doors Note Make sure the printer completes its power down cycle before you unplug the power cord This allows the printer to store the print cartridge properly Unplug the power cord If the printer is connected to a computer disconnect the USB cable from the computer Always carry the printer upright Note Do not remove the print cartridge when transporting the printer Make sure to bring the following items with you Paper Power cord Digital camera or a memory card containing photos Extra print cartridges if you plan to print a lot of photos Optional printer accessories you plan to use such as the battery DC adapter or HP Bluetooth wireless printer adapter If you are going to connect the printer to a computer bring the USB cable and HP Photosmart printer software CD Note If you do not take the prin
56. tosmart Internal Battery is installed in the printer Unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds then reinstall the battery If desired plug in the power cord Turn on the printer e The printer may be plugged into a power strip that is turned off Turn on the power strip then turn on the printer The optional HP Photosmart Internal Battery is installed in the printer but the printer will not turn on using battery power e The battery may need to be charged Plug in the printer power cord to charge the battery The Status light flashes green to indicate that the battery is charging e If the battery is charged try removing and reinstalling the battery The optional HP Photosmart Internal Battery is installed in the printer but it will not charge e Open the battery compartment cover Remove the battery and reinstall it For more information on how to install the battery see the documentation that came with the battery e Check that the printer power cord is securely connected to both the printer and the power source When the printer is turned off the Status light flashes green to indicate that the battery is charging e Turn on the printer The battery charging icon a lightning bolt flashes above the battery icon on the printer screen to indicate that the battery is charging e An empty battery should fully charge in approximately four hours
57. uter s CD ROM drive Click Next and follow the onscreen instructions If instructions do not appear locate the setup exe file on the CD ROM drive and double click it Wait several minutes while the files load When prompted connect one end of the USB cable to the USB port on the back of the printer and connect the other end to the USB port on your computer Follow the onscreen instructions until the installation is finished and your computer restarts When the Congratulations page appears click Print a demo page HP Photosmart 320 series User s Guide Important Do not connect the USB cable until you are prompted 1 2 Insert the HP Photosmart CD into your computer s CD ROM drive Double click the HP Photosmart CD icon Double click the HP Photosmart Install icon Follow the onscreen instructions to install the printer software When prompted connect one end of the USB cable to the USB port on the back ofthe printer and connect the other end to the USB port on your computer Select the printer in the Print dialog box If the printer does not appear in the list click Edit Printer List to add the printer 53 Appendix a 54 HP Photosmart 320 series Index A accessories 7 33 aligning print cartridges 16 31 alignment page 31 automobile adapter 8 33 B batteries compartment 7 digital camera 24 model 7 black and white photos 14 Bluetooth connecting to printer 27 troubleshooting 40 wireless p
58. ution Do not leave the print cartridge outside the printer for more than 30 minutes Ink nozzles exposed to the air longer than this may dry out and cause printing problems Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab Gently wipe the copper colored contacts with the cotton swab Caution Do not touch the ink nozzle Touching the ink nozzle will result in clogs ink failure and bad electrical connections Repeat steps 4 5 until no ink residue or dust appears on a clean swab Insert the print cartridge in the printer then close the print cartridge door Printing a test page You can print a test page to check the condition of the print cartridge 1 Co Remove any memory cards from the memory card slots Caution Do not pull out a memory card while the Memory Card light is flashing For more information see Removing a memory card Press lt or gt to display the printer menu Select Tools then press OK Select Print test page then press OK HP Photosmart 320 series 5 6 Following the directions on the printer screen load paper so the printer can print a test page Use plain paper or index cards to conserve photo paper Press OK to begin printing the test page The test page contains the following information Image print quality If this looks good photos should print well Ink nozzle quality If there are white streaks in the solid bars try clean
59. y photo paper To keep your paper in good condition for printing Store unused paper in its original package Keep the paper flat in a cool dry place If the corners curl place the paper in a plastic bag and gently bend it in the opposite direction until it lies flat e Hold photo paper by the edges to avoid smears HP Photosmart 320 series User s Guide 13 Chapter 2 Loading your paper Paper loading tips You can print photos on photo paper index cards L size cards or Hagaki cards Before loading paper slide out the paper width guide to make room for the paper e Loadonly one type and size of paper at a time Do not mix paper types or sizes in the In tray Paper type 10x 15 cm 4 x 6 inch photo paper Index cards L size cards Hagaki cards How to load 1 Open the In tray and pull out the In tray extender Load up to 20 sheets of paper with the print side or glossy side facing towards you If you are using tabbed paper insert it so the tabbed end feeds in last Adjust the paper width guide to fit close to the edge of the paper without bending the paper Open the Out tray to prepare for printing 1 In tray 2 Paper width guide 3 Outtray Inserting print cartridges Your HP Photosmart 320 series printer can print color and black and white photos HP provides different types of print cartridges so you can choose the best cartridge for your project The cartridge

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