Home

HP LaserJet 2200 User's Manual

1. ccc eee ees 142 LADS 34 5 6hbe uae AA caueees 143 Label Construction 0 0 0 143 Transparencies in ka Ba weed Ca haw ee LAB Ee ote ek Da 144 EN Appendix C Printer Memory and Expansion Overview a Printer Memory 2a Kk ma eee KAG eRe KG NANG Installing Memory a Checking Memory Installation Installing an HP JetDirect EIO Card Appendix D Printer Commands Dea AP PA AA Understanding PCL Printer Command Syntax Combining Escape Sequences Entering Escape CharactersS 0 000 cee eee Selecting PCL FOM Saa crsa sio ricrea a Index EN EN Printer Basics Getting to Know the Printer This chapter provides information in the following areas Printer Configurations Printer Features Printer Software Control Panel Buttons Printing with the Fast Infrared Port Wireless Printing Interface Ports Accessories and Ordering Information Chapter 1 Printer Basics 1 Printer Configurations Note NG Congratulations on your purchase of the HP LaserJet 2200 series printer This printer is available in four configurations as described below To find out which HP LaserJet 2200 configuration you have look at the label on the front of the printer HP LaserJet 2200d The HP LaserJet 2200d printer is a 19 pages per minute ppm laser printer 19 ppm with letter size paper 18
2. number of lines number of lines from top margin column number column number from left margin 1 120 inch increments compresses print horizontally EN Common PCL Printer Commands continued Function Vertical Motion Index Line Spacing Perforation Skip Cursor Positioning Vertical Position Rows Vertical Position Dots Vertical Position Decipoints Horizontal Position Columns Horizontal Position Dots Horizontal Position Decipoints Programming Hints End of Line Wrap Display Functions On Display Functions Off EN Command Options Ec amp 2 C Ec amp 2 D Ec amp 2 L Ec amp a R Ec p Y Ec amp a V Ec amp a C Ec p X Ec amp a H Ec amp s C ECY Ec7 1 48 inch increments compresses print vertically lines per inch 1 2 3 4 5 6 12 16 24 48 0 disable 1 enable row number dot number 300 dots 1 inch decipoint number 720 decipoints 1 inch column number dot number 300 dots 1 inch decipoint number 720 decipoints 1 inch 0 Enable 1 Disable n a n a Appendix D Printer Commands 157 Common PCL Printer Commands continued Function Language Selection Enter PCL Mode Enter HP GL 2 Mode Font Selection Symbol Sets Primary Spacing Primary Pitch Set Pitch Mode Primary Height Primary Style Command Options EC9H A EC B E
3. Fonts are either fixed or proportional in spacing The printer contains both fixed fonts Courier Letter Gothic and Lineprinter and proportional fonts CG Times Arial Times New Roman and others Fixed spaced fonts are generally used in applications such as spreadsheets and databases where it is important for columns to line up vertically Proportional spaced fonts are generally used in text and word processing applications Common PCL Printer Commands Function Command Options Job Control Commands Reset EcE n a Number of Copies Ec amp 2 X 1 to 999 EN Appendix D Printer Commands 155 Common PCL Printer Commands continued Function Command Options Page Control Commands Paper Source Ec amp 2 H Paper Size Ec amp l A Orientation Ec amp 2 0 Top Margin Ec amp l E Text Length bottom margin Eca 2 F Left Margin Ec amp a L Right Margin Ec amp a M Horizontal Motion Index EC amp k H 156 Appendix D Printer Commands 0 prints or ejects current page 1 Tray 2 2 manual feed paper 3 manual feed envelope 4 Tray 1 5 Tray 3 7 auto select 1 Executive 2 Letter 3 Legal 4 A5 5 A4 6 B5 JIS 8 8 5X13 9 B5 ISO 71 Postcard single size 72 Postcard round trip 80 Monarch 81 Commercial 10 90 DL 91 International C5 100 B5 101 Custom 0 Portrait 1 Landscape 2 Reverse Portrait 3 Reverse Landscape
4. Light Print or Fade AQBboCc AaBbCce AaBbCce AaBbCce AaBbCce Gray Background AGBP AGBP AOoBPOCG AOoBPOCG AGBDCC AGBP AaBbGc AaBoCc AaBbCe AaBbCc AaBbCc Toner Specks AaBbCc AaBb Cc AaBbCc AaBh Cc AaBbCc Toner Smear AABOCC AQBOCC AGBb Te AcBbCco AaBbCECce Dropouts AaBETc Vertical Lines AaBbC AaBbCe AaBbC AaBbC ce Ada BbCE Vertical Repetitive Defects AQGBboCc AaBboCc Misformed Characters Wrinkles or Creases Curl or Wave Page Skew AaBbCe AaBbCce Toner Scatter Outline Random Image Random Image Repetition light Repetition dark EN Chapter 4 Problem Solving 85 Aa Aa Aa Aa Aa Cc Cc Cc Cc Cc AaBoGc AaBbCc AaBbCe AaBbCc AGBbCc AABDCC AaBbCce AGbb CC AcBbCc AQBbCc Light Print or Fade If a vertical white streak or faded area appears on the page The toner supply is low You may be able to temporarily extend the toner cartridge life See Redistributing the Toner If this does not improve the print quality install a new HP toner cartridge The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Media Specifications If the whole page is light the print density adjustment is too light or EconoMode may be on Adjust the print density and EconoMode within the software driver See Using EconoMode or Draft Printing For non Windows
5. 114 Hewlett Packard Limited Warranty Statement 115 Limited Warranty for Toner Cartridge Life 117 Worldwide Sales and Service Offices 118 Appendix A Specifications Printer Specifications 0 0 n a aana aaaea 123 FCC Regulations siras adoua ee eee 125 Environmental Product Stewardship Program 126 Protecting the Environment 000000 e eens 126 Material Safety Data Sheet 0 00000 128 Regulatory Statements 0 cc eee 129 Declaration of Conformity 0 0 0 0 0 aa 129 Laser Safety Statement 0 0 0000 c eee eee 130 Canadian DOC Regulations 2 00000 eee ees 130 LED Sale os46 iaec5oepatceasuaced cones on heneu as 130 VCCI Statement Japan 0 0 0 ee 131 Korean EMI Statement 0 0 0 e eee eee 131 Laser Statement for Finland 0000 00 e 132 Appendix B Media Specifications OUCIVIOW eur oene teen beds tage yin ene e ees oe ea kage 133 Supported Sizes of Paper nnna 0 0 ccc eee 134 Guidelines for Using Paper 0 0 0 137 Paper Specifications 0 ees 138 Printing and Paper Storage Environment 139 ENvelOpeS 2 ee ee ee eee ee 140 Envelopes with Double Side Seams 141 Envelopes with Adhesive Strips or Flaps 141 Envelope Margins 0 00 cece eee eee eee 142 Envelope Storage
6. Continuable Error 98 Chapter 4 Problem Solving Recommended Action Turn the printer off Press and hold the GO button Turn the printer on and continue to hold the GO button for approximately five seconds but no longer than fifteen seconds The Attention light will come on during this process Release the Go button If both the Attention and Ready lights came on before you released the Go button then you must repeat the procedure Remove or replace the language DIMM Contact your HP service representative See HP Customer Care Service and Support or Worldwide Sales and Service Offices The cable between the printer and computer has a bad connection or the cable is of poor quality Check the cable connections to see if they are secure Make sure you are using a high quality cable Contact your HP service representative See HP Customer Care Service and Support or Worldwide Sales and Service Offices Contact your HP service representative See HP Customer Care Service and Support or Worldwide Sales and Service Offices EN EN Continuable Attention Errors continued Type of Error Light Pattern NVRAM Error A 12 U CI lO Error A CD O Z Recommended Action The nonvolatile memory NVRAM is temporarily full Press Go to clear the message Check the printer settings to ensure they are correct If the problem persists contact your dealer or HP service representative See HP
7. HP JetDirect Embedded Web Server The HP JetDirect Embedded Web Server provides a solution for those who choose not to implement device management applications such as HP Web JetAdmin With the HP JetDirect Embedded Web Server you can access JetDirect print servers directly from a web browser such as Netscape Navigator or Microsoft s Internet Explorer without installing any software You can use the Embedded Web Server to configure JetDirect print servers or view status information for the JetDirect print server and the connected peripheral The JetDirect device is mapped to a unique URL and is accessible from a web browser using the JetDirect IP address or hostname this can be bookmarked for easy continued access to the Embedded Web Server s home page Access the Embedded Web Server by going to http www hp com go jetdirect 20 Chapter 1 Printer Basics EN Note EN Software Installation Tips If you have internet access you can download drivers from the World Wide Web or HP s FTP servers The driver web page is http www hp com cposupport cspt lj2200 spt click on Downloads and Drivers If you do not have internet access or a CD ROM drive install the HP LaserJet 2100 driver off of your Windows operating system or contact HP Customer Care Service and Support If you install the HP LaserJet 2100 driver you will be able to print however many of the features of the HP LaserJet 2200 will not be available Ho
8. window should appear on the computer display Click Next gt Select Search for the best driver for your device Recommended and then click Next gt Click the boxes as needed so that there is a check mark next to Specify a location and NO check marks next to Floppy disk drives and CD ROM drive Place the HP LaserJet 2200 CD in the CD ROM drive Under Specify a location type D 98ME_USB where D is the letter of your CD ROM drive Click Next gt The Found New Hardware Wizard window should appear on the computer display Click Nexts Select Search for a suitable driver for my device recommended and then click Nexts Under Optional search locations click the locations as needed so that there is a check mark next to Specify a location and NO check marks next to Floppy disk drives and CD ROM drives Click Nexts Place the HP LaserJet 2200 CD in the CD ROM drive Under Copy manufacturer s files from type D 12000 where D is the letter of your CD ROM drive and then click OK The Wizard should display a window indicating that it has found the driver click Nexts 10 Chapter 1 Printer Basics EN Windows a The Add New Hardware Wizard window should appear on Millennium the computer display b Select Specify the location of the driver Advanced and then click Next gt c Select Search for the be
9. media Continued on the next page Chapter 2 Printing Tasks 41 4 Place the envelopes into the tray short edge in print side up The stamp end must enter the printer first 5 Slide the width guides inward until they lightly touch the envelope stack without bending it The envelopes should be centered between the paper guides and under the tabs on the paper width guides Note If the envelope has a flap on the short edge this edge must enter the printer first You may experience some paper jams when using any media with a length less than 178 mm 7 in This may be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and Paper Storage Environment Using media from another manufacturer may also help 42 Chapter 2 Printing Tasks EN Note CAUTION EN Printing on Labels Only use labels recommended for laser printers See Media Specifications for more details Print labels from Tray 1 Load labels print side up Use the rear output bin for labels Remove label sheets from the output bin as they are printed to prevent them from sticking together Label Orientation Print side up top in Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way Do not use label sheets with the backing sheet exposed or part
10. paper usage and the resulting demands on natural resources 126 Appendix A Specifications EN EN Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet Printing Supplies K HP PLANET PARTNERS LaserJet Toner Cartridge Recycling Program In many countries this product s printing supplies for example toner cartridge drum fuser can be returned to HP through the HP Planet Partners Printing Supplies Environmental Program An easy to use and free takeback program is available in over 25 countries Multi lingual program information and instructions are included in every new HP LaserJet Toner Cartridge and Consumables package HP Planet Partners Printing Supplies Environmental Program Information Since 1990 the HP LaserJet Toner Cartridge Recycling Program has collected more than 39 million used LaserJet toner cartridges that otherwise may have been discarded in the world s landfills The HP LaserJet toner cartridges and consumables are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge After a thorough quality inspection selected parts are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products Appendix A Specificat
11. that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and may even damage the fuser Appendix B Media Specifications 141 Note 142 Appendix B Media Specifications Envelope Margins The following gives typical address margins for a commercial 10 or DL envelope Type of Address Top Margin Left Margin Return address 15 mm 0 6 in 15 mm 0 6 in Delivery address 51 mm 2 in 89 mm 3 5 in For the best print quality position margins no closer than 15 mm 0 6 in from the edges of the envelope Avoid printing over the area where the envelope s seams meet Envelope Storage Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the envelope may wrinkle during printing For more information see Printing on Envelopes EN Labels CAUTION Note EN To avoid damaging the printer use only labels recommended for laser printers To prevent serious jams always use Tray 1 to print labels and always use the rear output bin Never print on the same sheet of labels more than once or print ona partial sheet of labels Label Construction When selecting labels consider the quality of each component Adhesives The adhesive material should be stable at 200 C 392 F the printer s fusing te
12. to see if the printer has been correctly paused Verify that you have installed the HP LaserJet 2200 series printer driver Check the software application to make sure you are using an HP LaserJet 2200 series printer driver and port If the page is interrupted during printing go to Troubleshooting General Printing Problems If completing the Troubleshooting General Printing Problems checklist did not Wireless Printing Problems diagnose the problem Troubleshooting Control Panel Messages with the printer check Secondary Light Patterns the following Network Printing Problems troubleshooting Common Windows Problems sections Common Macintosh Problems Troubleshooting PostScript PS Errors Printing Special Pages Chapter 4 Problem Solving 71 Troubleshooting General Printing Problems Troubleshooting General Printing Problems Symptom Printer selects media from the wrong tray Printer does not pull paper from Tray 2 or Optional Tray 3 Possible Cause The tray selection in the software application may be incorrect The configured size does not match the size of the media loaded in the tray The rear paper length guide is set incorrectly Tray 2 or Optional 250 sheet Tray 3 The rear paper stop is set incorrectly Optional 500 sheet Tray 3 72 Chapter 4 Problem Solving Solution For many software applications the paper tray selection is found under the Page Setup menu within the application
13. 1 Turn the printer on Check that the printer control panel displays the Ready light after the printer has gone through the startup sequence If an error message appears a DIMM may have been incorrectly installed See Troubleshooting Control Panel Messages Print a self test configuration page by pressing GO and JOB CANCEL simultaneously Check the Installed Personalities and Options section on the self test configuration page and compare it with the self test configuration page printed before the DIMM installation If the amount of recognized memory has not increased The DIMM may not be installed correctly repeat the installation procedure Try another DIMM slot The DIMM may be defective try a new DIMM Appendix C Printer Memory and Expansion 149 Installing an HP JetDirect ElO Card O Ba ad ae 1 Turn the printer off and disconnect pig the power cord 2 Open the interface cable door by pressing on the release tabs and swinging the door outward Disconnect all interface cables 3 Locate the EIO slot Firmly insert the HP JetDirect EIO card into the EIO slot Twist in the retaining screws 4 Attach the appropriate network cable to the EIO card 5 Reinstall the interface cable s and the power cord Reinstall the interface cable door Turn the printer on Note Print a self test configuration page to check that the HP JetDirect ElO card appears as an installed option See Self Test
14. 76 by 127 mm 3 by 5 in and the maximum media size is 216 by 356 mm 8 5 by 14 in You may experience some paper jams when using any media with a length less than 178 mm 7 in This may be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and Paper Storage Environment Using media from another manufacturer may also help Custom Sized Media and Cardstock Guidelines Always insert the short edge first into Tray 1 If you want to print in landscape mode make this selection through your software Inserting paper long edge first may Cause a paper jam Use the rear output bin to reduce curl Do not print on media smaller than 76 mm wide 3 in or 127 mm 5 in long In your software application set margins at least 6 4 mm 25 in away from the edges of the media See Media Specifications for more information Chapter 2 Printing Tasks 45 CAUTION Note Printing on Both Sides of Paper Duplexing The printer can automatically print on both sides of paper This is called duplexing or two sided printing The duplexer supports letter A4 8 5 x 13 and legal paper sizes If you want to duplex paper other than the supported sizes or weights for example paper heavier than 105 g m 28 Ib or very thin paper you will have to go to the printer and reinsert the paper manually after the fir
15. Loading Media into Trayl1d a Loading Media into Tray 2 or Optional 250 sheet Tray3 Loading Media into Optional 500 sheet Tray3 Media Output Options eee PINUNO TASKO ana NA MAAN KGG ALAPAN YA AN NA NG NA Printing on Labels ccc eee eee eee Printing on Transparencies Printing on Custom Sized Media or Cardstock Printing on Both Sides of Paper Duplexing Printing on Letterhead or Preprinted Forms Canceling a Print Job a EN vii Software Features 0 0 aaa 52 Features in the Printer Driver 0000 ee uae 52 Features in the HP LaserJet Device Configuration and HP LaserJet Utility 58 3 Printer Tips and Maintenance OVS W soe Gutta dea ce bun AP 61 Managing the UltraPrecise Toner Cartridge 62 HP Policy on Non HP Toner Cartridges 62 Toner Cartridge Storage nannaa naana ee 62 Toner Cartridge Life Expectancy 62 Recycling Toner Cartridges AA 62 Redistributing the Toner cc eee 63 Cleaning the Printer cece ee eens 65 Using the Printer Cleaning Process 65 Internal Cleaning Procedure AA 67 4 Problem Solving OVEVIOW GA ee eas 69 Troubleshooting Checklist 0 0 00 cc eee ee eee 70 Troubleshooting General Printin
16. Packard GmbH Lieblgasse 1 A 1222 Vienna Phone 43 1 25000 555 Fax 43 1 25000 500 Belgium Hewlett Packard Belgium S A NV Boulevard de la Woluwe Woluwedal 100 102 B 1200 Brussels Phone 32 2 778 31 11 Fax 32 2 763 06 13 Brazil Hewlett Packard Brasil SA R Aruana 125 Tambore Barueri SP 06460 010 Phone Oxx11 829 6612 Fax Oxx11 829 0018 118 Chapter 5 Service and Support Bulgaria Hewlett Packard Bulgaria EOD Vaptzarov Blvd 1407 Sofia Phone 35 9 296 019 40 Fax 35 9 296 019 88 Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway South Service Road Kirkland Qu bec H9J 2X8 Phone 1 514 697 4232 Fax 1 514 697 6941 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Phone 1 905 206 4725 Fax 1 905 206 4739 Chile Hewlett Packard de Chile Avenida Andres Bello 2777 of 1 Los Condes Santiago Chile China China Hewlett Packard Co Ltd 9 F HP Building No 2 Dong San Huan Nan Lu Chao Yang District Beijing 100022 PR China Phone 86 10 6564 3888 Fax 86 10 6566 8280 EN EN Colombia Hewlett Packard Colombia Calle 100 No 8A 55 Torre C Oficina 309 Bogota Colombia Croatia Hewlett Packard Trading S A Cibona Business Tower TRG Drazena Petrovica 3 13 10000 Zagreb Phone 385 1 488 1000 Fax 385 1 488801010 Czech Republic Hewlett Packard s r o Vyskocilova 1 1410 CZ 140 21 Pra
17. Phone 886 02 714 8882 Thailand Hewlett Packard Thailand Ltd 23 25 f Vibulthani Tower l 2199 Rama 4 Rd Klongton Klintoey Bangkok 10110 Thailand Phone 66 2 666 3900 34 Fax 66 2 666 3935 37 Hardware Repair Center and Extended Warranty Support Contact Phone 66 2 661 3900 ext 6001 6002 Customer Information Center Phone 66 2 661 3900 ext 3211 Fax 66 2 661 3943 Turkey Hewlett Packard Company Bilgisayar Ve l m Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat 12 80220 Sisli Istanbul Phone 90 212 224 5925 Fax 90 212 224 5939 122 Chapter 5 Service and Support Ukraine Hewlett Packard Trading S A 14 Bekhterevskiy Pereulok Block E 04053 Kiev Phone 380 44 490 61 20 Fax 380 44 490 61 21 United Arab Emirates Hewlett Packard Middle East PO Box 17295 Jebel Ali Free Zone Dubai U A E Phone 97 14 88 15 456 Fax 97 14 88 14 529 United Kingdom Hewlett Packard Ltd Cain Road Bracknell Berkshire RG12 1HN Phone 44 134 436 9222 Fax 44 134 436 3344 Venezuela Hewlett Packard de Venezuela S A Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone 58 2 239 4244 Fax 58 2 239 3080 EN Specifications Printer Specifications HP LaserJet 2200 HP LaserJet 2200 with Optional Tray 3 with Optional Tray 3 HP LaserJet 2200 250 sheet 500 sheet Height 255 mm 10 0 in 334 mm 13 2 in 395mm 15 6 in Wi
18. Quality Settings Print using a different HP LaserJet 2200 printer driver Redistribute the toner in the toner cartridge see Redistributing the Toner Clean the inside of the printer see Cleaning the Printer Check the paper type and quality see Media Specifications Check to make sure EconoMode is off in the software see Using EconoMode or Draft Printing Troubleshoot general printing problems see Troubleshooting General Printing Problems Install a new HP toner cartridge then check print quality again See instructions provided with the toner cartridge If the page is totally blank all white check to make sure the sealing tape is removed from the toner cartridge and ensure that the toner cartridge is installed correctly Newer printers have been optimized to print characters more accurately This may result in characters looking lighter or thinner than you are used to having them print on your older printer If the page is printing images darker than on an older printer and you want the images to match the older printer in your printer driver select the Finishing tab choose Print Quality choose Custom click on Details and deselect Print Images Lighter 84 Chapter 4 Problem Solving EN Image Defect Examples The examples below depict letter size paper that has passed through the printer short edge first The following pages list the typical cause and solution for each of these examples
19. Settings maximize print quality and speed Accessing the Printer Driver After installation you can access the printer driver through the operating system or from your software application Although access to the printer driver may vary from one software application to another the printer driver can usually be accessed from the File menu choose Print or Print Setup The method for accessing a printer driver is the same no matter which printer driver you are using 52 Chapter 2 Printing Tasks EN Accessing the Driver Operating System Windows 9x NT 4 0 2000 Windows 3 x Macintosh LaserWriter 8 3 Macintosh LaserWriter 8 4 and higher Temporarily Change Settings from a software application From the File menu click Print and then click Properties The actual steps can vary this is the most common method From the File menu click Print click Printers and then click Options The actual steps can vary this is the most common method From the File menu select Print and click Options From the File menu select Print Click the pop up for options you wish to change Change Default Settings across all applications Click the Start button point to Settings and then click Printers Right click the printer icon and choose Properties Many of the features in NT 4 0 printer drivers are also located on the Document Defaults menu Many of the features in Windows 2000 printer drivers are also lo
20. Solution Disconnect and reconnect the cable If possible attach the cable to another computer and print a job you know works You may also try using a different cable Check the software printer selection menu to make sure that the HP LaserJet 2200 is selected Clear any paper jams paying careful attention to the duplexer area See Clearing Paper Jams Check the software s printer selection menu to make sure it is accessing the correct port If the computer has more than one port make sure the printer is attached to the correct one Disconnect the printer from the network and attach it directly to a computer with a parallel or USB cable Reinstall the printing software Print a job you know works Clear any stopped jobs from the print queue If no lights are on check the power cord connections Check the power switch Check the power source Chapter 4 Problem Solving 75 Troubleshooting General Printing Problems continued Symptom The printer does not respond The printer is malfunctioning when print is selected in the software continued Paper curls when exiting the printer Possible Cause The paper curls when exiting the top output bin Solution Check the lights on the printer to determine if the printer is indicating an error See Troubleshooting Control Panel Messages or use the control panel simulator Open the rear output bin to allow the paper to exit ina Straight pa
21. a suitable driver for my device recommended and then click Nexts Under Optional search locations click the locations as needed so that there is a check mark next to Specify a location and NO check marks next to Floppy disk drives and CD ROM drives Click Nexts Place the HP LaserJet 2200 CD in the CD ROM drive Under Copy manufacturer s files from type D 12000 where D is the letter of your CD ROM drive and then click OK The Wizard should display a window indicating that it has found the driver click Nexts 8 Chapter 1 Printer Basics EN Windows Millennium Windows NT 4 0 Note EN a The Add New Hardware Wizard window should appear on the computer display b Select Specify the location of the driver Advanced and then click Next gt c Select Search for the best driver for your device Recommended and then click the boxes as needed so that there is a check mark next to Specify a location and NO check mark next to Removable Media d Place the HP LaserJet 2200 CD in the CD ROM drive e Under Specify a location type D 9xME_LPT where D is the letter of your CD ROM drive Click Next gt To install the software on Windows NT 4 0 you must have administrator privileges on start and restart a Place the HP LaserJet 2200 CD in the CD ROM drive b When the welcome screen appears follow the directions on th
22. becomes unacceptable the procedures described below may help to clear the condition Decrease the density setting through the HP LaserJet Device Configuration Windows or from the HP LaserJet Utility Macintosh This will decrease the amount of background shading Change the paper to a lighter basis weight See Media Specifications Check the printer s environment very dry low humidity conditions can increase the amount of background shading Install a new HP toner cartridge Toner Smear If toner smears appear on the leading edge of the paper the paper guides are dirty See Internal Cleaning Procedure Check the paper type and quality See Media Specifications Try installing a new HP toner cartridge Loose Toner Clean the inside of the printer See Internal Cleaning Procedure Check the paper type and quality See Media Specifications Try installing a new HP toner cartridge In the printer driver select the Paper tab and set Optimize for to match the type of paper you are printing Print soeed may be slower if you are using heavy paper For non Windows operating systems this feature is also available in HP Web JetAdmin Chapter 4 Problem Solving 87 AaBbC gt AaBbCce AaBbC AaBbCce AaBboc AGBP AGBP AGBP AoBbOCG AGBP AGBDOC CS Vertical Repetitive Defects If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged The c
23. do not know what they mean bring up the control panel simulator from the HP LaserJet 2200 program group or from the electronic user guide click on the lights that are lit up click once for a solid light click twice for a blinking light and a description of the error will be displayed in the box below the lights HP LaserJet Device Configuration Windows 9x NT 4 0 2000 Millennium only Printer driver settings override settings in the HP LaserJet Device Configuration for those settings that appear in both places The HP LaserJet Device Configuration manages printer default settings Run a custom install to install the HP LaserJet Device Configuration It allows you to access many of the printer s features including Printing configuration reports demo pages PCL and PS font lists Selecting page setup defaults Choosing custom settings such as jam recovery or tray locking Changing the language of the self test configuration pages To access the HP LaserJet Device Configuration see Accessing the HP LaserJet Device Configuration or HP LaserJet Utility The HP LaserJet Device Configuration performs many of the same tasks as HP Web JetAdmin However the HP LaserJet Device Configuration is supported only in Windows In Windows NT 4 0 and Windows 2000 you can use either the HP LaserJet Device Configuration or HP Web JetAdmin However it is recommended that you use the HP LaserJet Device Configuration to manage printer defaul
24. in the Chooser Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer LaserWriter 8 4 and higher Turn Background Printing on by selecting File Print Desktop and Background Printing Chapter 4 Problem Solving 105 Macintosh Problems continued Symptom Possible Cause An encapsulated This problem occurs with PostScript EPS file does some software not print with the correct applications fonts Your document is not printing with New York Geneva or Monaco fonts USB Problems Unable to print from a This error occurs when the third party USB card software for USB printers is not installed 106 Chapter 4 Problem Solving Solution Try downloading the fonts contained in the EPS file to the printer before printing Send the file in ASCII format instead of binary encoding Select Options in the Page Setup dialog box to deselect substituted fonts When adding a third party USB card you might need Apple s USB Adapter Card Support software The most current version of this software is available from Apple s web site EN Macintosh Problems continued Symptom Possible Cause Solution The HP LaserJet USB This problem is caused by Software troubleshooting printer does not appearin either a software or Check that your Macintosh the Macintosh Chooser hardware component supports USB after the dri
25. message HP will at HP s option either replace products which prove to be defective or refund your purchase price The warranty does not cover cartridges which have been refilled are emptied abused misused or tampered with in any way This limited warranty gives you specific legal rights You may have other rights which vary from state to state province to province and country to country To the extent allowed by applicable law in no event shall Hewlett Packard Company be liable for any incidental consequential special indirect punitive or exemplary damages or lost profits from any breach of this warranty or otherwise Chapter 5 Service and Support 117 Worldwide Sales and Service Offices Note Before calling an HP Sales and Service office be sure to contact the appropriate HP Customer Care Service and Support Center Products should not be returned to these offices Product return information is also available through the appropriate HP Customer Care Service and Support Center Argentina Hewlett Packard Argentina S A Montaneses 2140 50 60 1428 Buenos Aires Phone 54 11 4787 7100 Fax 54 11 4787 7213 Australia Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn VIC 3130 Phone 61 3 272 2895 Fax 61 3 898 7831 Hardware Repair Center Phone 61 3 272 8000 Extended Warranty Support Phone 61 3 272 2577 Customer Information Center Phone 61 3 272 8000 Austria Hewlett
26. operating systems this feature is also available in HP Web JetAdmin Toner Specks The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Media Specifications The transfer roller may be dirty See Internal Cleaning Procedure The paper path may need cleaning See Engine Cleaning Dropouts If faded areas generally rounded occur randomly on the page A single sheet of paper may be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try paper from a different source See Media Specifications The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper See Media Specifications The toner cartridge may be defective See Vertical Repetitive Defects lfthese steps do not correct the problem contact an HP authorized dealer or service representative See HP Customer Care Service and Support or Worldwide Sales and Service Offices 86 Chapter 4 Problem Solving EN AaBbCce AaBbCc AaBbCc AaBbCce AaBbCce AaBboCc AaBb Cc AaBbCc AaBkb Cc AaBbCc EN Vertical Lines If black or white vertical streaks appear on the page The photosensitive drum inside the toner cartridge has probably been scratched or is worn out Install a new HP toner cartridge Gray Background If the amount of background toner shading
27. printing on 44 specifications 144 162 Index p paper 133 3x5 cards 45 custom sized 45 guidelines 137 loading 36 39 postcards 45 purchasing 32 size specifications 134 paper handling accessories ordering 28 paper handling features 3 paper jam areas 8 causes 78 duplexer area 83 output areas 82 paper feed areas 81 toner cartridge area 79 paper selection default 33 paper sizes maximum 33 minimum 33 paper width guide Tray 1 36 part numbers 27 PCL commands 151 159 selecting fonts 155 syntax 153 154 PCL 5e drivers function 12 PCL 6 drivers function 12 PCL language features 3 PJL commands 152 postcards printing 45 PowerSave 126 PPDs Macintosh 16 selecting alternate 108 print defects vertical on page 88 print quality features 3 print quality problems 84 print speed 3 printer accessories 27 basics 1 26 checking installed memory 149 cleaning 65 commands 151 159 drivers 12 drivers Macintosh 16 help software 12 installing memory 147 149 maintenance 61 memory 147 redistributing toner 63 renaming 108 repacking 112 selecting drivers 12 service 111 software 5 syntax for commands 153 154 upgrading memory 146 printer drivers accessing 52 help software 12 windows 12 printer features 3 Printer Page Description Files see PPDs printing canceling print job 51 duplexing 46 envelopes 41 forms 49 labels 43 letterhead 49 multiple pages on one sheet 54 postcards 45 quality guidelines 137 stopping print
28. the print job has started the printer may not print any of the job If the Ready middle light is on press JOB CANCEL to clear the printer memory Position the device within the range of operation and print the job again If the Ready middle light is on press JOB CANCEL to clear the printer memory Position the device within the range of operation and print the job again Chapter 4 Problem Solving 91 Troubleshooting Control Panel Messages A 1 DV 1 Printer status is indicated by light patterns on the control panel The lights can be in any one of the following states IM 777 Off On Blinking See the following information to interpret control panel lights or use the control panel simulator see Control Panel Simulator Basic Control Panel Messages The following control panel messages indicate various conditions of the printer in preparation for or during printing You can also use the control panel simulator to understand printer messages Startup The Go green Ready green and Attention red lights cycle one after another The buttons have no effect until the printer is ready Ready The Ready green light is on and the printer is ready to print No action is needed Pressing Go will print a demo page 92 Chapter 4 Problem Solving EN A U 77 A 72 U Hi EN Processing The printer is receiving or processing data when the Ready green light is blinking Pre
29. you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province EN Chapter 5 Service and Support 115 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 8 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 116 Chapter 5 Service and Support EN Limited Warranty for Toner Cartridge Life Note EN The warranty below applies to the toner cartridge that came with this printer This warranty supersedes all previous warranties 7 16 96 This HP Toner Cartridge is warranted to be free from defects in materials and workmanship for cartridge life until the HP toner is depleted Your HP toner is depleted when your printer indicates a toner low
30. your location HP Express Exchange 1 The customer contacts the local HP Customer Care Center listed in the product documentation A technician troubleshoots the situation and determines whether the printer has actually failed If so the technician refers the customer to the HP Service Center 2 A representative from the service center requests product and customer information In some regions collateral may also be requested 3 HP ships a refurbished replacement unit to arrive the next day Geographic distance might prevent next day shipping 4 The customer sends the defective printer to Hewlett Packard at HP s expense Customers with on site support service provided by HP should work directly with the local HP Customer Care Center instead of following the steps outlined here Exchanged units carry the remainder of the original unit s warranty or 90 days whichever is greater The faster turnaround from HP Express Exchange minimizes downtime over traditional service programs that require you to ship the failed unit to the manufacturer and then wait for it to be repaired and returned Because HP pays the shipping charges you incur no hidden costs for the service Chapter 5 Service and Support 111 Guidelines for Repacking the Printer Remove and retain any DIMMs dual in line memory modules installed in the printer Remove and retain any cables and optional accessories installed in the printer CAUTION Static elect
31. zone on the network download files and fonts and change most of the printer settings See the HP LaserJet Utility help From the computer lock out functions on the printer to prevent unauthorized access 16 Chapter 1 Printer Basics EN Note EN Network Installation The software on the HP LaserJet 2200 CD supports network installation with Novell NetWare 3 2 4 x and 5 x or a Microsoft network except Windows 3 1x For network installation on other operating systems go to http www hp com support net_printing The HP JetDirect print server included with the HP LaserJet 2200dn or 2200dtn printer has a 10 100 Base TX network port If you need an HP JetDirect print server with another type of network port see Accessories and Ordering Information or contact your local HP dealer Before You Install the Printer Software To make sure that the HP JetDirect print server is configured correctly for the network print the self test configuration pages when the printer s Ready light is on press and release the Go and Job Cancel buttons simultaneously On the second page look for Hardware Address followed by a 12 digit number You may need this hardware address number to complete network installation If the self test configuration pages print in English look for Hardware Address followed by a 12 digit number The pages should print in the correct language for your printer after you complete the printer software in
32. 55 66 2 661 4000 90 212 221 6969 7 380 44 490 3520 971 4 8839292 84 8 823 4530 vi EN Contents HP Customer Care Service and Support 1 Printer Basics Getting to Know the Printer 0 0 0 0 cee eee eee Printer Configurations 0 0 0 ccc eee Printer Features n nananana aaa Printer Software a KA KAKA oo we ie ooo Raed d weed Bee AG Windows Installation 0 2 0 0 0 ccc ce eee Software for WindoWS a HP JetSend Web Windows 9x NT 4 0 Millennium only Macintosh Installation 0 2 0 0 0 a Software For Macintosh Computers Network Installation 00 ccc ee Software for Networked Computers Software Installation Tips 0c eee Control Panel Buttons aa BUlonUsagEaaaaagh aa nana ce aE eh eeenn gees anes ate Printing with the Fast Infrared Port Wireless Printing Wireless Printing Instructions 00 000 eee eee Interface PONS lt 24 2 04 0 wee vee ce Dee ow eek dws Ramee ede ee ees Accessories and Ordering Information 00005 2 Printing Tasks OVW oac05 94d eens s Abba ees ae PA eee ES Purchasing Paper and Other Media Media Input Options aaa Tray 1 Media Sizes 00 eee Tray 2 and Optional 250 sheet Tray 3 Paper Sizes Optional 500 sheet Tray 3 Paper Sizes
33. 5AX memory DIMM slots Chapter 1 Printer Basics 27 Accessories continued Option Description or Use Part Number Cable and Interface Accessories Enhanced I O cards HP JetDirect print server multi protocol EIO network cards HP Jet Direct 600N Ethernet J3110A 10Base T RJ 45 only HP JetDirect 600N Ethernet J3111A 10Base T RJ 45 10Base 2 BNC HP JetDirect 610N Fast Ethernet J4169A 10 100Base TX RJ 45 only HP JetDirect Connectivity card for e USB J4135A Parallel cables IEEE 1284 A host computer connector A type 2 Meter A to B C2950A B large printer connector B type 3 Meter A to B C2951A USB cable 2 meter standard USB compatible C6518A CPC device connector Paper Handling Accessories Note The printer supports either a 250 sheet or 500 sheet Tray 3 but not both 250 sheet Tray Tray 3 and Tray for Letter Executive Legal A4 C4793A Feeder Unit A5 B5 ISO B5 JIS and 8 5 by 13 inch paper sizes Tray 2 or optional 250 sheet Tray for Letter Executive Legal A4 RG5 4137 Tray 3 replacement A5 B5 ISO B5 JIS and 8 5 by 13 inch paper sizes Optional 500 sheet Tray Tray for Letter and A4 paper sizes C7065A Tray 3 28 Chapter 1 Printer Basics EN Accessories continued Option Description or Use Part Number Media HP Multi purpose Paper HP brand paper for a variety of uses HPM1120 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP Las
34. Adobe Systems Incorporated which may be registered in certain jurisdictions Arial Monotype and Times New Roman are U S registered trademarks of the Monotype Corporation CompuServe is a U S trademark of CompuServe Inc Helvetica Palatino Times and Times Roman are trademarks of Linotype AG and or its subsidiaries in the U S and other countries Microsoft MS Windows Windows Windows NT and MS DOS are U S registered trademarks of Microsoft Corporation LaserWriter is a registered trademark of Apple Computer Inc True Type is a U S trademark of Apple Computer Inc ENERGY STAR is a U S registered service mark of the U S EPA Netscape is a U S trademark of Netscape Communications Corporation Unix is a registered trademark of The Open Group HP Customer Care Service and Support HP Customer Care Service and Support Online Services for 24 hour World Wide Web URL Printer drivers updated HP printer software access to information over plus product and support information may be obtained from the your modem we suggest following URLs these services in the U S http www hp com in Europe http Wwww2 hp com Printer drivers may be obtained from the following sites in Japan ftp www jpn hp com drivers in Korea http www hp co kr in Taiwan http www hp com tw or the local driver website http www dds com tw America Onlin
35. Business Complex Building 2 129223 Moskva Prospekt Mira VVC Phone 7 95 797 3500 Fax 7 95 797 3501 Singapore Hewlett Packard Singapore Sales Pte Ltd 450 Alexandra Road Singapore 119960 Phone 65 275 3888 Fax 65 275 6839Hardware Repair Center and Customer Information Center Phone 65 272 5300 Extended Warranty Support Phone 65 272 5333 Slovakia Hewlett Packard Slovakia s r o Kutlikova 17 85250 Bratislava Phone 42 1 7 682 090 Fax 42 1 382 6777 South Africa Hewlett Packard South Africa 9 Eastern Services Road Eastgate Ext 3 Sandton 2148 Private Bag Wendwood 2144 Republic of South Africa Phone 27 11 8 06 1000 Fax 27 11 444 1725 Spain Hewlett Packard Espa ola S A Carretera de la Coru a km 16 500 E 28230 Las Rozas Madrid Phone 34 91 6311600 Fax 34 91 6311830 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 S 164 97 Kista Phone 46 8 444 2000 Fax 46 8 444 2666 Chapter 5 Service and Support 121 Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Zirich Phone 41 0848 88 44 66 Fax 41 1 735 77 0 Warranty Support 41 0848 80 11 11 Taiwan Hewlett Packard Taiwan Ltd 8th Floor 337 Fu Hsing North Road Taipei 10483 Phone 886 02 717 0055 FAX 886 02 514 0276 Hardware Repair Center call North 886 02 717 9673 Central 886 04 327 0153 South 886 080 733 733 Extended Warranty Support Contact
36. Configuration Page If this page does not print in your language see Printing Special Pages When you print a self test configuration page an HP JetDirect Configuration page that contains network configuration and status information will also print 150 Appendix C Printer Memory and Expansion EN EN Printer Commands Overview Most software applications do not require you to enter printer commands See your computer and software documentation to find the method for entering printer commands if needed PCL PCL printer commands tell the printer which tasks to perform or which fonts to use This appendix provides a quick reference for users who are already familiar with PCL command structure The PCL 5e printer commands are backward compatible with previous versions of PCL The PCL 6 printer commands take full advantage of the printer s features HP GL 2 The printer has the ability to print vector graphics using the HP GL 2 graphics language Printing in the HP GL 2 language requires that the printer leave PCL language and enter HP GL 2 mode which can be done by sending the proper PCL codes Some software applications switch languages through their drivers Appendix D Printer Commands 151 PJL HP s Printer Job Language PJL provides control above PCL and other printer languages The four major functions provided by PJL are printer language switching job separati
37. Customer Care Service and Support or Worldwide Sales and Service Offices The printer has experienced a temporary EIO error Reset the printer by turning the printer off and back on again Chapter 4 Problem Solving 99 Accessory Errors Type of Error Light Pattern Recommended Action EIO Port Error Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing LA U Co DIMM Slot 1 Error Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing A OD U Hi DIMM Slot 2 Error Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing A OI U mm 100 Chapter 4 Problem Solving EN Network Printing Problems Note EN It is recommended that you use the HP LaserJet 2200 CD to install and setup the printer on a network Print a self test configuration page see Self Test Configuration Page If an HP JetDirect EIO print server is installed printing a Configuration page will also print a second page that will show the network settings and status If these pages do not print in your language see Printing Special Pages Verify that all network settings are properly configured For more information on the JetDirect self test configuration page see the HP JetDirect Print Server Administrator s Guide at http www hp com support net_printing Try printing the job from another computer To verify if a pri
38. E Linux Once installed HP Web JetAdmin allows any client PC with a supported web browser to administer the printer HP Web JetAdmin is not available on the HP LaserJet 2200 CD If you have internet access you can download HP Web JetAdmin software obtain supporting documentation and find the latest list of supported server platforms and web browsers at http www hp com go webjetadmin The HP Web JetAdmin web site allows access to HP Web JetAdmin in many languages Chapter 1 Printer Basics 19 Note How to Access HP Web JetAdmin Once the HP Web JetAdmin software has been installed on the supported server platform you can access HP Web JetAdmin in a supported web browser from a client workstation by entering one of the following URLs http server domain port where server domain is your servers hostname and port is the port number that you entered during the installation the default port is 8000 This information is available in the url txt file which is stored in the directory where HP Web JetAdmin is installed http ipaddress port where ipaddress is the IP address of the machine where HP Web JetAdmin is located For non Windows operating systems the settings in HP Web JetAdmin may not be overridden by the printer driver settings if the features in HP Web JetAdmin do not exist in the printer driver Printer driver settings override settings in HP Web JetAdmin for those settings which appear in both places
39. Remove any media in other trays to make the printer select from the desired tray For Macintosh use the HP LaserJet Utility to change the priority of the tray Change the configured size to match the size of the media loaded in the tray through the printer driver or the HP LaserJet Device Configuration Windows users For non Windows users configure the size through HP Web JetAdmin To properly set the rear guides see Loading Media into Tray 2 or Optional 250 sheet Tray 3 or Loading Media into Optional 500 sheet Tray 3 EN Troubleshooting General Printing Problems continued Symptom Print job is extremely slow Print job prints on both sides of the paper Pages print but are totally blank EN Possible Cause The job may be very complex The maximum speed of 19 pages per minute letter size paper or 18 ppm with A4 size paper cannot be exceeded even when more memory is added Printing soeeds may be automatically reduced when printing special sized media In the printer driver Optimize for is set to cardstock heavy rough or bond paper Duplex may be selected in the printer driver The sealing tape may still be in the toner cartridge The file may have blank pages Solution Reduce the complexity of the page or try adjusting the print quality settings If this problem occurs frequently add memory to the printer In the printer driver set Optimize for to plain paper
40. See Optimizing for Media Types Choose Start Settings Printers right click on the icon and select Set Defaults Windows NT or Properties Windows 9x Select the Paper tab and set Optimize for to plain paper Note If you change Optimize for to plain the print job will print faster However if you are using heavy media for best results leave Optimize for set to heavy even though it may print slower See Accessing the Printer Driver to find out how to access your printer driver or refer to your online help Remove the toner cartridge and pull out the sealing tape Re install the toner cartridge Check the printer by pressing GO to print a demo page Check file to make sure that it does not contain blank pages Chapter 4 Problem Solving 73 Troubleshooting General Printing Problems continued Symptom The printer prints but the text is wrong garbled or incomplete Possible Cause The printer cable is loose or defective The printer is on a network or sharing device and is not receiving a Clear signal The wrong driver was selected in the software The software application is malfunctioning The operating system is malfunctioning The printer does not respond The printer may be in manual when print is selected in the software feed mode Attention light blinking and Go light on 74 Chapter 4 Problem Solving Solution Disconnect the printer cable and reconnect it Try a
41. age Manual feed with pause Press Go to print from Tray 1 or from another tray if Tray 1 is empty Paper out requested tray Add paper to the requested tray to cause the printer to start the print job from that tray Press Go to print from another tray Continuable error Press Go to cause the printer to attempt to recover from the error and print whatever data it can If the attempt to recover from the error is successful the Ready light will blink while the printer completes the job If the printer cannot recover it will display the Attention with the Ability to Continue message Press and hold Go and JoB CANCEL simultaneously to display a secondary light pattern that will indicate the error code corresponding to the current error condition Release both buttons to display the Attention with the Ability to Continue message See Continuable Attention Errors Pressing JOB CANCEL will cancel the print job and the printer will return to the ready state Ready light on if the cause of the error has been fixed Note The printer can be configured to automatically recover from an error using the Input Auto Continue settings in the HP LaserJet Device Configuration Service Error All lights are on An error has occurred that has caused the printer to A halt the current print job Pressing Go or JOB CANCEL with this pre message has no effect To clear the error turn the printer off and then on again If the problem per
42. age Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environmental damage especially if they are not wrapped with a moisture proof barrier The paper storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when evaluating the paper s storage environment Paper should be stored at or near room temperature The air should not be too dry or too humid due to the hygroscopic properties of paper The best way to store an opened ream of paper is to rewrap it tightly in its moisture proof wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes EN Appendix B Media Specifications 139 Envelopes Note Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components Weight The weight of the envelope paper should not exceed 105 g m 24 Ib or jamming may occur Constru
43. ammed paper 2 Remove any misfed paper by pulling it out by the visible edge Make sure that all of the paper is aligned in the tray see Loading Media into Tray 2 or Optional 250 sheet Tray 3 If Tray 3 is installed remove any misfed paper and make sure that all of the paper is aligned in that tray 3 Ifthe paper is jammed in the paper feed area and cannot be accessed from the toner cartridge area grasp the paper and carefully pull it free from the printer 4 For the 250 sheet tray push the paper down to lock the metal paper lift plate into place and slide the tray back into the printer Note To reset the printer and continue printing open the top cover all the way then close it If the Attention light does not go out there is still jammed paper inside the printer Check the toner cartridge rear output and duplexer areas for paper jams Chapter 4 Problem Solving 81 82 Chapter 4 Problem Solving Output Areas CAUTION Paper jams in this area may result in loose toner on the page If you get any toner on your clothes or hands wash them in cold water Hot water will set the toner into the fabric 1 Open the top cover and remove the toner cartridge Open the rear output bin Note It is necessary to open the top cover in order to release the rear output gearing for easy paper removal 2 Ifthe leading edge of the paper is not visible or barely visible in the cartridge area carefully pull the lea
44. and New Zealand call 61 2 565 6099 i For India call 91 11 682 6035 For European English Visit http www hp com go support site is in English For U K call 44 142 986 5511 For Ireland and outside U K call 44 142 986 5511 EN lil HP Customer Care Service and Support continued HP direct ordering for Call 1 800 538 8787 U S or 1 800 387 3154 Canada accessories or supplies HP Support Assistant This support tool offers a comprehensive online information system compact disc designed to provide technical and product information on HP products To subscribe to this quarterly service in the U S or Canada call 1 800 457 1762 In Hong Kong Indonesia Malaysia or Singapore call Mentor Media at 65 740 4477 HP Service Information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada HP Service Agreements Call 1 800 835 4747 U S or 1 800 268 1221 Canada Extended Service 1 800 446 0522 Customer Support Worldwide Customer Support and Product Call 1 208 323 2551 Monday through Friday from Repair Assistance for the 6 am to 10 pm Saturday 9 am to 4 pm Mountain Time U S and Canada free of charge during the warranty period However your standard long distance phone charges still apply Have your system nearby and your serial number Refer to the service and support ready when calling chapter of this user guide for additional product repair If
45. anguage and Fonts EN Prints letter size paper 19 pages per minute ppm or A4 size paper 18 ppm with Motorola RISC based formatter Printing on both sides of paper two sided printing is a standard feature of the printer with the duplexer integrated into the paper path See Printing on Both Sides of Paper Duplexing True 1200 x 1200 dots per inch dpi text and graphics Resolution Enhancement technology REt adjusts the size and placement of each dot on the page to produce smooth angles curves and edges 300 and 600 dpi only Adjustable settings to optimize print quality The HP UltraPrecise toner cartridge has a finer toner formulation which provides sharper text and graphics Adjustable Tray 1 pull down for letterhead envelopes labels transparencies custom sized media postcards and heavy paper See Loading Media into Tray 1 Adjustable Tray 2 or an Optional 250 sheet Tray Tray 3 for standard sizes of paper See Loading Media into Tray 2 or Optional 250 sheet Tray 3 Optional 500 sheet Tray Tray 3 for letter and A4 size paper See Loading Media into Optional 500 sheet Tray 3 Two output bins select either the top output bin or the rear output bin for the most convenient output location Straight through paper path capability from Tray 1 to the rear output bin Built in duplexing See Printing on Both Sides of Paper Duplexing Optional Tray 3 250 sheet or 500 sheet so you will not have to add pa
46. aper 8 5 by 14 in Thickness 75 typical 10 to 14 mm a 0 0039 to 0 0055 in Same as minimum and maximum paper sizes Thickness 50 typical listed above 10 to 14 mm 0 0039 to 0 0055 in Up to 90 g m 16 24 Ib Up to 10 a The printer supports a wide range of media sizes Check the printer software for supported sizes See Printing on Custom Sized Media or Cardstock b Capacity may vary depending on media weight and thickness and environmental conditions c Smoothness 100 to 250 Sheffield Note You may experience some paper jams when using any media with a length less than 178 mm 7 in This may be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and Paper Storage Environment 134 Appendix B Media Specifications EN Tray 2 or Tray 3 pimensions Weight Capacity 250 sheet tray Letter 216 by 279 mm 8 5 by 11 in A4 210 by 297 mm 8 3 by 11 7 in Executive 191 by 267 mm 7 3 by 10 5 in Legal 216 by 356 mm 60 to 105 g m 250 sheets of 80 g m 8 5 by 14 in 16 to 28 Ib 20 Ib paper B5 ISO 176 by 250 mm 6 9 by 9 9 in B5 JIS 182 by 257 mm 7 2 by 10 in A5 148 by 210 mm 5 8 by 8 3 in 8 5 x 13in 216 by 330 mm 8 5 by 13 in a The printer supports a wide range of media sizes See Printing on Custom Sized Media or Cardstock b Capacity may vary depend
47. arkness of the field that the repeated image appears in Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image further down the page From your software application rotate the whole page 180 to print the lighter image first If the defect occurs later in a print job turn the printer off for ten minutes and then turn the printer on to restart the print job Chapter 4 Problem Solving 89 Wireless Printing Problems Wireless Printing Problems Symptom Possible Cause The connection cannot be Computer is not IrDA established or the compliant transmission seems to be taking longer than usual IR Driver is not installed on your computer or Personal Digital Assistant PDA Computer and printer are not positioned properly 90 Chapter 4 Problem Solving Solution Make sure the computer you are using is IrDA compliant look for an IrDA symbol on the device or refer to the computer s manual Make sure your application is using an HP LaserJet 2200 driver and that an IR port is selected within the driver Keep in mind that complex pages take longer to print HP does not supply the IR driver for the computer port The IR driver is available through the hardware or operating system manufacturers Contact your hardware or software technical support to obtain a driver Make sure you have positioned the device within the range of oper
48. artridges Hewlett Packard Company cannot recommend use of non HP toner cartridges either new refilled or remanufactured Because they are not HP products HP cannot influence their design or control their quality Toner Cartridge Storage Do not remove the toner cartridge from its package until you are ready to use it The shelf life of a cartridge in an unopened package is approximately 2 5 years The shelf life of a cartridge in an opened package is approximately 6 months To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage an HP LaserJet 2200 series toner cartridge lasts an average of 5 000 pages This assumes the print density is set to 3 and EconoMode is off These are the default settings Recycling Toner Cartridges To install a new HP toner cartridge and recycle the used cartridge follow the instructions included in the new toner cartridge box See HP LaserJet Printing Supplies for more information on recycling toner cartridges 62 Chapter 3 Printer Tips and Maintenance EN Redistributing the Toner 0 lt EN When toner is low faded or light areas may appear on a printed page You may be able to temporarily improve print quality by redistributing the toner The following procedure may allow y
49. ation select the paper size for each tray 3 From the software or printer driver select the desired size of paper From a Windows application click File and select Page Setup software or click File and select Print and then Properties printer driver Note The size settings may also be configured from HP Web JetAdmin See HP Web JetAdmin Settings in the printer driver and software application override printer settings made in the configuration utility Software application settings override printer driver settings Save Settings to a File This feature allows the current device settings to be easily saved to a file and later restored if desired Click this button to save the currently displayed settings on all of the tabs to a file Retrieve Settings from a File Click this button to retrieve a set of previously stored device settings from a file After retrieving these settings click OK or Apply to update all of the settings on the device with the retrieved values 60 Chapter 2 Printing Tasks EN EN Printer Tips and Maintenance Overview This chapter provides suggestions for high quality and economical printing It also lists special maintenance tasks for the toner cartridge and the printer Managing the UltraPrecise Toner Cartridge Redistributing the Toner Cleaning the Printer Chapter 3 Printer Tips and Maintenance 61 Managing the UltraPrecise Toner Cartridge CAUTION HP Policy on Non HP Toner C
50. ation and that no objects such as a finger paper books or bright light are interfering with the connection see Printer Specifications Also make sure the two FIR ports are clean free from dirt and grease See Cleaning the Printer EN Wireless Printing Problems continued Symptom Possible Cause The connection cannot be established or the transmission seems to be taking longer than usual continued Bright lights are interfering with the signal The printer prints only part ofa The connection has been page or document interrupted during transmission The print job has been The connection may have properly sent to the printer but been disrupted or broken the printer will not print The FIR status light turns off during transmission The connection may have been broken EN Solution Make sure that no bright light is shining directly into either IR port Bright light of any kind sunlight incandescent light fluorescent light or light from an infrared remote control such as those used for TVs and VCRs shining directly into one of the IR ports may cause interference Position the device closer to the IR port on the printer IrDA compliant devices are designed to recover from temporary connection interruptions Re establish the connection Depending on the device you are using it can take anywhere from 3 to 40 seconds to re establish the connection If the connection is broken before
51. atures 58 how to access 58 HP LaserJet Utility 58 for Macintosh 16 how to access 58 HP Printer Job Language 152 HP Web JetAdmin 19 HP worldwide sales and service offices 118 HP GL 2 commands 151 image defect examples 85 image defects background shading 87 dropouts 86 improperly formed characters 88 repetitive defects vertical 88 toner smearing on page 87 vertical lines on page 87 wavy characters 88 index cards printing on 45 infrared port printing with 25 installing JetSend 14 installing printer memory 147 149 interface ports 26 internal cleaning procedure 67 J JetSend installing 14 Job Cancel button 23 Index 161 L label orientation 43 labels specifications 143 language switching 4 languages switching 12 Laser Writer driver 16 LaserJet Utility 16 latest drivers obtaining 5 letterhead printing on 49 light locations 23 locking control panel 16 Macintosh printer drivers 16 printing errors 105 selecting alternate PPD 108 software for 16 troubleshooting 104 maintenance printer 61 manual duplexing 46 media input options 33 media sizes Optional 500 Sheet Tray 3 35 Tray 1 33 Tray 2 34 media specifications 133 memory checking installation 149 expanding 147 149 installing 147 149 ordering 27 upgrading printers 146 memory features 4 MS Windows 3 1 95 or NT help 12 MSDS 128 N network issues troubleshooting 101 N up printing 54 O online help 12 overhead transparencies
52. c Ec s P Ec s H EC amp k S Ec s V Ec s S 158 Appendix D Printer Commands 0 Use previous PCL cursor position 1 Use current HP GL 2 pen position 0 Use previous HP GL 2 pen position 1 Use current PCL cursor position 8U HP Roman 8 Symbol Set 10U IBM Layout PC 8 code page 437 Default Symbol Set 12U IBM Layout for Europe PC 850 code page 850 8M Math 8 19U Windows 3 1 Latin 1 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 5T Windows 3 1 Latin 5 commonly used in Turkey 579L Wingdings Font 0 fixed 1 proportional characters inch 0 10 4 12 elite 2 16 5 16 7 compressed points 0 upright solid 1 italic 4 condensed 5 condensed italic EN Common PCL Printer Commands continued Function Command Options Primary Stroke Wt Ec s B 0 medium book or text 1 semi bold 3 bold 4 extra bold Typeface Ec s T Print a PCL font list to view the command for each internal font a The preferred method is to use the primary pitch command EN Appendix D Printer Commands 159 160 Appendix D Printer Commands EN Index Numerics 2 sided printing duplexing 46 3x5 cards printing 45 A accessing the printer driver 52 accessories 27 ordering 27 29 acoustic emissions 124 additional drivers obtaining 5 automatic duplexing 46 B background shading on page 87 basics printer 1 26 built in duplexer 46 bu
53. cated on the Printing Preferences menu From the Windows control panel double click Printers highlight the printer and click Setup From the File menu select Print and click Options Click Save to save your changes From the File menu select Print Click the pop up for options you wish to change Click Save to save your changes Using the Printer Driver Help Windows Only Each printer driver has help screens that can be activated from the Help button in the printer driver These help screens give detailed information about the specific driver being used Printer driver help is separate from the software application help EN Chapter 2 Printing Tasks 53 Note Creating and Using Watermarks The Watermark options allow you to specify that text be placed underneath in the background of an existing document For example you may want to have large gray letters reading draft or confidential placed diagonally across the first page or all pages of a document For Windows access the Watermark options from the Effects tab in your printer driver For Macintosh computers access the Watermark options from the watermark overlay drop down menu in your printer driver If you are using Windows NT 4 0 or Windows 2000 you must have administrator privileges to create watermarks Printing Multiple Pages on One Sheet of Paper N up Printing You can select the number of pages you want to print on a single sheet
54. ce agreements with three response times Priority On Site Service This agreement provides 4 hour service response to your site for calls made during normal HP business hours Next Day On Site Service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges Weekly Volume On Site Service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives 114 Chapter 5 Service and Support EN Hewlett Packard Limited Warranty Statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 2200d 2200dt 2200dn 2200dtn 1 year Return to Authorized Service Center 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specifi
55. cies printing on 44 specifications 144 Tray 1 capacity 36 loading 36 media sizes and types 33 134 opening 36 Tray2 media sizes 34 35 135 Tray 3 250 sheet tray media sizes 135 Tray 3 500 sheet tray media sizes 135 tray locking 59 tray optional media sizes 135 troubleshooting control panel lights 92 control panel simulator 13 error messages 92 general printing problems 72 Macintosh printing problems 104 PS problems 109 Windows problems 102 troubleshooting checklist 70 two sided printing 46 V vector graphics 151 vertical lines on page 87 W warranty printer 115 toner cartridge 117 wavy characters 88 Web JetAdmin 19 web servers supported 19 Windows help 12 wireless printing background information 24 problem solving 90 Index 163 invent copyright 2001 Hewlett Packard Company www hp com support j2200 sch LULU C 7 058 15 909
56. ction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pressure of the printer Size You should use only envelopes within the following size ranges Minimum Maximum Tray 1 76 by 127 mm 216 by 356 mm 3 by 5 in 8 5 by 14 in Use only Tray 1 to print envelopes You may experience some paper jams when using any media with a length less than 178 mm 7 in This may be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and Paper Storage Environment In the printer driver select Optimize for and choose envelopes in the drop down box see Optimizing for Media Types For non Windows operating systems this feature is also available in HP Web JetAdmin 140 Appendix B Media Specifications EN EN Envelopes with Double Side Seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style may be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below Correct Incorrect Envelopes with Adhesive Strips or Flaps Envelopes with a peel off adhesive strip or with more than one flap
57. ding edge out of the printer from the rear output opening using both hands Carefully remove the rest of the jammed paper from the printer 3 Ifthe paper is almost completely visible from the top output bin pull the remaining paper carefully out of the printer 4 Re install the toner cartridge Close the top cover and the rear output bin Note If the Attention light does not go out there is still jammed paper inside the printer Check the paper feed toner cartridge and duplexer areas for paper jams EN EN Duplexer Area 1 Slide out Tray 2 from the printer 2 Pull the green lever on the left front of the printer to open the bottom of the duplexer 3 Reach in and pull out the jammed paper 4 Push the bottom of the duplexer back up until it clicks into place 5 Slide Tray 2 back into the printer Note To reset the printer and continue printing open the top cover all the way and close it If the Attention light does not go out there is still jammed paper inside the printer Check the paper feed toner cartridge and output areas for paper jams Chapter 4 Problem Solving 83 Solving Print Quality Problems Note Note Note Print Quality Checklist General print quality problems can be solved by following the checklist below Check the printer driver to make sure you are using the best available print quality option see Choosing Print
58. dth 405 mm 16 0 in 405 mm 16 0 in 405 mm 16 0 in Depth body 435 mm 17 1 in 435 mm 17 1 in 435 mm 17 1 in Weight with toner 14 0 kg 29 0 lbs 17 1 kg 35 9 Ibs 18 7 kg 39 4 Ibs cartridge Electrical Specifications 110 Volt Models 220 Volt Models Power Requirements 100 127V 10 220 240V 10 50 60 Hz 3 Hz 50 60 Hz 3 Hz Minimum recommended circuit 5 0 Amps 2 5 Amps capacity for typical product Average Power Consumption Printing 18 PPM 381 W Printing 18 PPM 393 W Watts HP LaserJet 2200 Standby 12 W Standby 14 W series printers PowerSave 12 W PowerSave 14 W Off 0 W Off 0 W PowerSave default activation time is 15 minutes Values are subject to change See http www hp com support lj2200 for current information EN Appendix A Specifications 123 WARNING Power requirements are based on the region where the printer is sold Do not convert operating voltages This may damage the printer and void the product warranty Environmental Specifications Operating Printing Temperature 15 to 32 5 C printer and toner cartridge 59 to 89 F Relative humidity 10 to 80 Acoustic Emissions HP LaserJet 2200 Bystander Position Printing 18 PPM PowerSave Sound Power Printing 18 PPM PowerSave Storage Standby 20 to 40 C 4 to 104 F 10 to 90 Declared Per ISO 9296 Loam 52 dB A Essentially inaudible Declared Per ISO 9296 Lwad 6 6 be
59. e America Online Bertelsmann is available in the U S France Germany and U K Printer drivers updated HP printer software and support documentation to help answer your questions about HP products are available Use Keyword HP to start your tour or call 1 800 827 6364 preferred customer 1118 to subscribe In Europe call the appropriate number below Austria 0222 58 58 485 France 353 1 704 90 00 Germany 0180 531 31 64 Switzerland 0848 80 10 11 United Kingdom 0800 279 1234 CompuServe Printer drivers updated HP printer software and interactive sharing of technical information with other members is available on CompuServe s HP User s forums GO HP or call 1 800 524 3388 and ask for representative 51 to subscribe CompuServe is also available in the U K France Belgium Switzerland Germany and Austria Obtaining software Visit Mail utilities drivers and http www hp com Hewlett Packard Co go support site is PO Box 1754 electronic information in English Greeley CO 80632 for U S and Canada Call USA 805 257 5565 Fax 805 257 6866 For Asia Pacific Visit http www hp com go support site is in English countries Contact Mentor Media at 65 740 4477 Hong Kong Indonesia Philippines Malaysia or Singapore For Korea call 82 2 3270 0805 or 82 2 3270 0893 For Australia New Visit http www hp com go support site is in English Zealand and India For Australia
60. e Ready light on To identify and troubleshoot control panel light messages see Troubleshooting Control Panel Messages or use the control panel simulator see Control Panel Simulator Chapter 1 Printer Basics 23 Printing with the Fast Infrared Port Wireless Printing The fast infrared FIR port is located on the lower right corner of the printer This port is compliant with the specifications determined by the Infrared Data Association IrDA On the right side of the FIR port is a status light that indicates when the port is active The FIR port transmits data at speeds of up to 4 MB per second When the IR connection is established the FIR status light comes on If the connection is broken or when the print job is complete the FIR status light goes off FIR Status Light FIR Port To use the FIR port you need the following A computer or Personal Digital Assistant PDA equipped with an IrDA compliant IR port An infrared port driver that allows printing from the computer to the printer using the FIR port and the IrDA communication protocol A printer driver to generate data that the printer can print Note Check with your hardware or operating system manufacturer for the correct port driver 24 Chapter 1 Printer Basics EN Wireless Printing Instructions 1 Make sure the printer is in ready state Ready light on 2 Align an IrDA compliant computer within 1 meter 3 feet of the FIR port E
61. e Repair Center and Extended Warranty Support Phone 91 11 642 5073 91 11 682 6042 Chapter 5 Service and Support 119 Israel Hewlett Packard Israel 11Hashlosha St Tel Aviv 67060 Phone 972 3 5380300 Fax 972 3 5380351 Italy Hewlett Packard Italiana SpA Via Giuseppe di Vittorio 9 I 20063 Cernusco Sul Naviglio Milano Phone 39 2 921 21 Fax 39 2 921 04473 Japan Hewlett Packard Japan Ltd 3 29 21 Takaido higashi Suginami ku Tokyo 168 Phone 81 3 3335 8333 Fax 81 3 3335 8338 Hardware Repair Center Phone 81 4 7355 6660 Fax 81 4 7352 1848 Kazakhstan Hewlett Packard International Trade BV Branch Office Kazakhstan 135 Ablay Khan Ave 480091 Almaty Phone 7 8272 980 824 Fax 7 83272 980 825 Korea Hewlett Packard Korea Ltd HP Korea House 23 6 25 12 Yoido dong Youngdeungpo gu Seoul 150 010 724 Phone 82 02 7692 2199 0114 02 2199 0114 Fax 82 2 784 7084 Hardware Repair Center Phone 82 2 3270 0700 82 2 707 2174 DeskJet 82 2 3270 0710 Hardware Extended Warranty Support Phone 82 2 3770 0365 Bench 82 2 769 0500 Onsite 120 Chapter 5 Service and Support Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 USA Phone 1 305 267 4220 Mexico Hewlett Packard de M xico S A de C V Prolongacion Reforma No 700 Lomas de Santa Fe 01210 Mexico D F Phone 01 800 22147 Outside Mex
62. e installation language and double click Install in the desired language the installation screen will appear in that language 4 To verify that the installation has been completed successfully open a software application of your choice and open or create a simple document 5 Make sure the correct printer name appears and print the document 6 Ifthe document prints correctly installation is complete If nothing prints or if the document does not print correctly see the Troubleshooting Checklist If You Connected a USB Cable Open Apple s Desktop Printer Utility Select Printer USB and click OK Under USB Printer Selection click Change Select the HP LaserJet 2200 printer and click OK Under PPD click Auto Setup Make sure you save your changes before you close the window _s gt AU PY NO EN Chapter 1 Printer Basics 15 Software For Macintosh Computers PostScript Printer Description Files PPDs PPDs in combination with the LaserWriter driver access the printer features and allow the computer to communicate with the printer An installation program for the PPDs Is provided on the HP LaserJet 2200 CD HP LaserJet Utility HP LaserJet Utility allows control over features that are not available in the driver The illustrated screens make selecting printer features from the Macintosh computer easier than ever Use the HP LaserJet Utility to do the following Name the printer assign it to a
63. e screen If the welcome screen does not appear click Start click Run type D SETUP where D is the letter of your CD ROM drive and then click OK c Click the button next to Install Printer 3 Follow the instructions on the screen to install the software Before installation is complete make sure that there is a check mark next to Print a test page when the prompt appears In Windows 2000 if the Found New Hardware Wizard window reappears before installation is complete click Cancel 4 Click Finish 5 If you are prompted to restart your computer click Yes The test page should print after your computer restarts If you are not prompted to restart your computer a test page should print immediately If you have Windows NT 4 0 you do not need to restart your computer 6 Ifthe test page printed correctly installation is complete If nothing prints or if the test page does not print correctly see the Troubleshooting Checklist Chapter 1 Printer Basics 9 If You Connected a USB Cable Note Windows 3 1x 95 and NT 4 0 do not support USB cable connections The following instructions are for computers running Windows 98 2000 or Millennium If you want to connect a USB cable to your Macintosh see Macintosh Installation 1 If your computer is off turn it on now Quit any open programs 2 Follow the steps for your Windows version Windows 98 a Windows 2000 a The Add New Hardware Wizard
64. ed above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to a new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to
65. empty This is useful when you want to put special paper in a tray such as letterhead For example if you are using First Available Tray for the paper source and you lock Tray 1 the printer will only draw from the remaining trays either Tray 2 or optional Tray 3 if it is installed You can still print from the locked tray but you must specify the source See Selecting a Paper Source The feature will not allow you to lock all the trays One tray must be unlocked Windows 1 Run the HP LaserJet Device Configuration or HP Web JetAdmin 2 From the Tray Setup tab select the tray you wish to lock Macintosh For Macintosh computers this setting is available in the HP LaserJet Utility See Accessing the HP LaserJet Device Configuration or HP LaserJet Utility Chapter 2 Printing Tasks 59 Printing by Size of Paper Note For printing by type of paper see Tray Lock You can configure the printer to select paper by size such as letter or A4 aS opposed to source a paper tray If you frequently use several different sizes of paper once trays are set up correctly using the HP LaserJet Device Configuration you do not have to check which size is loaded in each tray before you print To print by size of paper do the following 1 Be sure to adjust and load the trays correctly See the sections on loading paper starting with Loading Media into Tray 1 2 From the Tray Setup tab in the HP LaserJet Device Configur
66. en turvallisuusluokka on maaritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen kayttaminen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylittavalle nakymattomalle lasersateilylle VARNING Om apparaten anvands pa annat satt an i bruksanvisning specificerats kan anvandaren utsattas for osynlig laserstralning som Overskrider gransen for laserklass 1 HUOLTO HP LaserJet 2200 kirjoittimen sisalla ei ole kayttajan huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Tallaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yllapitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina nakymattomalle lasersateilylle laitteen ollessa toiminnassa Ala katso sateeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser 132 Appendix A Specifications EN Note CAUTION EN Media Specifications Overview This printer accepts a variety of media such as cut sheet paper including up to 100
67. eparate sheet if necessary 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Is the failure repeatable 2 If the failure is intermittent how much time elapses between failures 3 Is the unit connected to any of the following Give manufacturer and model number Personal computer Modem Network 4 Additional comments HOW WILL YOU PAY FOR THE REPAIR LJ Under warranty Purchase received date Enclose proof of purchase or receiving document with original received date L Maintenance contract number C Purchase order number Except for contract and warranty service a purchase order number and or authorized signature must accompany any request for service If standard repair prices do not apply a minimum purchase order is required Standard repair prices can be obtained by contacting an HP authorized Repair Center Authorized signature Phone Billing address Special billing instructions EN Chapter 5 Service and Support 113 HP Maintenance Agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services vary by area Check with your local HP dealer to determine the services available to you On Site Service Agreements To provide you with the level of support best suited to your needs HP has on site servi
68. er of the combined escape sequence must be uppercase The following escape sequence string would be sent to the printer to select legal paper landscape orientation and 8 lines per inch Ec amp 2BAECK amp L1OFC amp LBD The following escape sequence sends the same printer commands by combining them into a shorter sequence Ec amp 23a108D Entering Escape Characters Printer commands always begin with the escape character Ec The following table shows how the escape character can be entered from various DOS software applications DOS Software Application Entry What Appears Lotus 1 2 3 Type W27 G27 WordPerfect for DOS Type lt 27 gt lt 27 gt MS DOS Edit Hold down Ctrl P and press Esc MS DOS Edlin Hold down Ctrl V release then press A 154 Appendix D Printer Commands EN Selecting PCL Fonts Note PCL printer commands for selecting fonts can be found on the PCL Font List which can be printed from the HP LaserJet Device Configuration Windows or the HP LaserJet utility Macintosh A sample section is shown below Notice the two variable boxes for symbol set and point size Univers Medium Scale lt esc gt ___ lt esc gt s1p EEE V0s0b4148T These variables must be filled in or the printer will use defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in the Common PCL Printer Commands table
69. er to Software Features to get the most out of your printer HP software is not available in all languages Check the ReadMe file provided on the HP LaserJet 2200 CD for additional software included and supported languages The most recent drivers additional drivers and other software are available from the Internet and other sources If you do not have access to the Internet see the HP Customer Care Service and Support pages at the front of this user guide to obtain the most recent software The HP LaserJet 2200 series printer comes with printer software for the following operating systems Microsoft Windows 3 1x driver only 95 98 2000 Millennium and NT 4 0 For installation instructions see Windows Installation Macintosh System 7 5 5 and above For installation instructions see Macintosh Installation For software installation on a networked computer see Network Installation Chapter 1 Printer Basics 5 The following table lists the available software for your printing system Note Software for DOS is not included with this printer Windows Windows Windows Windows Macintosh UNIX OS 2 3 X 9x Millen NT 4 0 2000 LINUX Windows nA vA V Installer PCL 6 v vA V V PCL 5e V nA V V PostScript v V nA V Emulation HP LaserJet vA V V Device Configuration HP Web V V vA JetAdmin Macintosh v Installer Macintosh v PPD IBM drivers vA Model nA script
70. erJet Paper Premium HP brand paper for use with HPJ1124 HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP LaserJet Transparency Letter 8 5 by 11 in transparency film 92296T A4 216 by 297 mm transparency film 92296U Note For more information on media supplies go to http www hp com ljsupplies Supplementary Documentation HP LaserJet Printer Family A guide to using paper and other print 5963 7863 Print Media Guide media with HP LaserJet printers EN Chapter 1 Printer Basics 29 Accessories continued Option Description or Use Part Number Supplementary Documentation continued hp LaserJet 2200 series A printed COpy of this user guide English C7058 90915 printers User Guide Arabic C7058 9091 1 Czech C7058 90912 Danish C7058 90913 Dutch C7058 90914 Finnish C7058 90916 French C7058 9091 7 German C7058 90918 Greek C7058 90919 Hebrew C7058 90920 Hungarian C7058 90921 Italian C7058 90922 Korean C7058 90923 Norwegian C7058 90924 Portuguese Brazilian C7058 90925 Polish C7058 90926 Russian C7058 90927 Simplified Chinese C7058 90928 Slovak C7058 90929 Spanish Castilian C7058 90930 Swedish C7058 90931 Traditional Chinese C7058 90932 Thai C7058 90933 Turkish C7058 90934 hp LaserJet 2200 series An additional copy of the getting C7058 00901 English version printers Getting Started Guide started guide hp LaserJet 2200 series English German Dutch Frenc
71. etherlands 31 0 20 606 8751 Finnish Finland 358 0203 47288 France 33 01 43 62 3434 Swedish Sweden 46 0 8 619 2170 Belgium 32 0 2 626 8807 Italian Italy 39 0 2 264 10350 Switzerland 41 0 84 880 1111 Spanish Spain 34 90 232 1123 Portuguese Portugal 351 21 317 6333 Customer Support Worldwide continued In country support numbers If you require support after your warranty has expired additional product repair services or if your country is not listed below see Worldwide Sales and Service Offices Argentina Australia Brazil Canada Chile China Czech Republic Greece Hong Kong Hungary India Indonesia Israel Japan Korea Malaysia EN 54 11 4778 8380 61 3 8877 8000 011 829 6612 1 800 387 3867 800 360999 86 0 10 6564 5959 420 2 61307 310 30 0 1 619 6411 800 96 7729 ve 0 1 382 1111 91 11 682 6035 21 350 3408 9 9 52 48 48 3 5346 1891 82 2 3270 0805 outside Seoul call 080 999 0700 60 3 295 2566 62 ak 81 Penang 1 300 88 00 28 Mexico New Zealand Philippines Poland Russia Singapore South Africa Taiwan Thailand Turkey Ukraine United Arab Emirates Vietnam 800 427 6684 64 9 356 6640 or 0800 445 543 toll free 63 2 867 3551 48 22 519 0600 Moscow 7 095 797 3520 St Petersburg 7 812 346 7997 65 272 5300 outside RSA 27 11 258 9301 inside RSA 086 000 1030 886 2 2717 00
72. expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules Appendix A Specifications 125 Environmental Product Stewardship Program Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone Production This product generates no appreciable ozone gas O3 Energy Consumption Energy usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products lite ENERGY STAR Is a U S registered service mark of the U S EPA As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency For more information see http www epa gov energystar Toner Consumption EconoMode uses significantly less toner which might extend the life of the toner cartridge with minimal impact to print quality Paper Use This product s duplex feature two sided printing and N up printing capability multiple pages printed on one sheet of paper can reduce
73. g Problems 72 Printing Special Pages 00 AA 77 DEMO PAGE essei BADA ead eh hee eee eee Oe KA KALA NG 77 Self Test Configuration Page 77 Cleaning Process 0 cc ccc eee eee 77 FONC 24 x seas BAS wie Dae Gee an Oe es sd Bah eee Be 17 Clearing Paper Jams 0 0 00 cc eee eens 78 Solving Print Quality Problems 0 0 0 0 84 Print Quality Checklist 2 0 0 0 0 aa 84 Image Defect Examples 0 0 0 cece ee ees 85 Wireless Printing Problems 0 00 0 cee eee eee eee 90 Troubleshooting Control Panel Messages 92 Basic Control Panel Messages 0000 eee eens 92 Control Panel Error Messages 93 Secondary Light Patterns AA 96 Network Printing Problems 000 cece eee 101 Common Windows Problems 000 ce eee eens 102 Common Macintosh Problems 00000 e eee eee 104 Selecting an Alternate PostScript Printer Description PPD 000 cee eee eee 108 Troubleshooting PostScript PS Errors 109 Vili EN 5 Service and Support Availability 0 eens 111 HP Express Exchange a 111 Guidelines for Repacking the Printer 112 Service Information Form a 113 HP Maintenance Agreements eee 114 On Site Service Agreements
74. h C7058 00005 printers CD ROM Spanish Castilian Italian Portuguese Brazilian Finnish Swedish Norwegian Danish Turkish Russian Hungarian Polish Czech hp LaserJet 2200 series English Thai Korean Simplified C7058 00006 printers CD ROM Chinese Traditional Chinese To order HP LaserJet accessories and options see Worldwide Sales and Service Offices for authorized HP dealers 30 Chapter 1 Printer Basics EN EN Printing Tasks Overview This chapter explains your printing options and gives common printing tasks Purchasing Paper and Other Media Media Input Options Loading Media into Tray 1 Loading Media into Tray 2 or Optional 250 sheet Tray 3 Loading Media into Optional 500 sheet Tray 3 Media Output Options Printing Tasks Canceling a Print Job Software Features Chapter 2 Printing Tasks 31 Purchasing Paper and Other Media Note HP LaserJet printers produce excellent print quality documents You can print on a variety of print media such as paper including up to 100 recycled fiber content paper envelopes labels overhead transparencies and custom sized media Properties such as weight grain and moisture content are important factors affecting printer performance and output quality To achieve the best possible print quality use only high quality copier grade paper See Media Specifications for more details Always test a sample of paper before purchasing large quantities Your paper supplie
75. ha Czech Republic Phone 420 2 613 07111 Fax 420 2 61307 613 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Denmark Phone 45 3929 4099 Fax 45 4281 5810 Far East Region Hewlett Packard Asia Pacific Ltd 17 21 F Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kong Phone 852 2599 7777 Fax 852 2506 9261 Hardware Repair Center Phone 852 2599 7000 Extended Warranty Support Phone 852 2599 7000 Customer Information Center Phone 852 2599 7066 Finland Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Phone 358 9 887 21 Fax 358 9 887 2477 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne Cedex Phone 33 146 10 1700 Fax 33 146 10 1705 Germany Hewlett Packard GmbH Herrenberger Stra e 130 71034 B blingen Phone 49 180 532 6222 49 180 525 8143 Fax 49 180 531 6122 Greece Hewlett Packard Hellas 62 Kifissias Avenue Polis Center Maroussi 151 24 Athens Phone 30 1 619 6411 Fax 30 1 619 6512 Hungary Hewlett Packard Magyarorsz g Kft Info Park Neumann Janos u 1 H 1111 Budapest Phone 36 1 382 6666 Fax 36 1 382 6667 Hardware Repair Center Phone 36 1 343 0312 Customer Information Center Phone 36 1 343 0310 India Hewlett Packard India Ltd Paharpur Business Centre 21 Nehru Place New Delhi 110 019 Phone 91 11 647 2311 Fax 91 11 646 1117 Hardwar
76. hazardous radiation Canadian DOC Regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilite electromagnetiques CEM gt LED Safety The infrared port on the front panel of this printer is classified as a Class 1 LED Light Emitting Diode device according to International Standard IEC 60825 1 EN 60825 1 This device is not considered harmful but the following precautions are recommended lf the printer requires service contact an authorized HP service center Do not attempt to make any adjustments of the printer Avoid direct eye exposure to the infrared LED beam Be aware that the beam is invisible light and cannot be seen Do not attempt to view the infrared LED beam with any type of optical device 130 Appendix A Specifications EN VCCI Statement Japan COR Tas Se Se lees CC Cl OEE NAN OS AB Tae Cd COR SRC OC HEL TES ORS VA Eo LE Aa SSR OPEL CT EPH NS Asi GOD Hd AS SRL BAR ChE CIEL ORY BOEL CT Fa la Korean EMI Statement AZ PHAT BA AID Oo Pll HATE Ada ag te NATH FHAS AAE FE GE AMA ASS USUCE Appendix A Specifications 131 EN Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 2200 laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa kaytossa kirjoittimen suojakotelointi estaa lasersateen paasyn laitteen ulkopuolelle Laitte
77. he Engine cleaning process produces a blank page that should be discarded See Using the Printer Cleaning Process Font List To print a font list use either the HP LaserJet Device Configuration Windows or the HP LaserJet Utility Macintosh Chapter 4 Problem Solving 77 Clearing Paper Jams Occasionally paper can become jammed during a print job Some of the causes include Paper trays loaded improperly or overfilled Tray 2 or optional Tray 3 is removed during a print job Top cover is opened during a print job Media that does not meet HP specifications is used See Media Specifications Media that is outside of the supported size range is used See Media Specifications Find and remove the jammed paper using the instructions on the following pages If the location of the paper jam is not obvious look first in the toner cartridge area Note Be sure to remove all torn pieces of paper left in the printer Paper jams can occur at four locations Toner Cartridge Area Tray 2 or Optional Tray 3 Paper Feed Area Output Areas Duplexer Area Note Loose toner may remain in the printer after a paper jam This should clear after a few sheets have printed See Loose Toner 78 Chapter 4 Problem Solving EN EN Toner Cartridge Area 1 Open the top cover CAUTION Paper jams in this area may result in loose toner on the page If you get any toner on your clothes or hands wash them in cold
78. hp LaserJet 2200 hp LaserJet 2200 series printers User Guide Copyright and License Copyright Hewlett Packard Company 2001 All Rights Reserved Except as allowed by copyright laws or herein reproduction adaptation or translation without prior written permission is prohibited A user of the Hewlett Packard printer associated with this user guide is granted a license to a print hard copies of this user guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell re sell or otherwise distribute the hard copies and b place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of the Hewlett Packard printer associated with this user guide First Edition April 2001 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 U S A Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Trademark Credits Adobe Acrobat PostScript and Adobe Photoshop are trademarks of
79. ia into Tray 1 Loading Media into Tray 2 or Optional 250 sheet Tray 3 or Loading Media into Optional 500 sheet Tray 3 88 Chapter 4 Problem Solving EN AaBboCc AaBbCce AaBbCe AaBbCce EN Curl or Wave Check the paper type and quality Both high temperature and humidity will cause paper curl See Media Specifications Turn over the stack of paper in the tray Also try rotating the paper 180 in the input tray Open the rear door and try printing to the rear output bin Wrinkles or Creases Make sure that paper is loaded properly Check the paper type and quality See Media Specifications Open the rear door and try printing to the rear output bin 6 Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray Toner Scatter Outline f large amounts of toner have scattered around the characters the paper may have high resistivity Small amounts of toner scatter is normal for laser printing Try a different paper type See Media Specifications Turn over the stack of paper in the tray Use paper designed for laser printers See Media Specifications Random Image Repetition If an image that appears at the top of the page in solid black repeats further down the page in gray field the toner may not have been completely erased from the last job The repeated image may be lighter or darker than the field it appears in Change the tone d
80. ially used label sheets Do not feed a sheet of labels through the printer more than once The adhesive backing is designed for one pass through the printer If a sheet of labels becomes jammed in the printer remove the toner cartridge and then see Clearing Paper Jams to remove the jammed labels Chapter 2 Printing Tasks 43 Printing on Transparencies Only use transparencies recommended for use in HP LaserJet printers such as HP transparency film For ordering information see HP LaserJet Transparency For transparency specifications see Transparencies Print transparencies from Tray 1 Use the top output bin to reduce curling this is for transparencies only for other media use the rear output bin to reduce curling To prevent transparencies from sticking together remove any transparencies in the output bin as they are printed Place transparencies on a flat surface after removing them from the printer In the printer driver select Optimize for and choose transparencies in the drop down box see Optimizing for Media Types For non Windows operating systems this feature may be available through HP Web JetAdmin see HP Web JetAdmin For Macintosh go to the HP LaserJet Utility and choose transparencies 44 Chapter 2 Printing Tasks EN Note EN Printing on Custom Sized Media or Cardstock Postcards 3 by 5 in index cards and other custom sized media can be printed from Tray 1 The minimum media size is
81. ico City Phone 01 800 90529 Middle East Africa ISB HP Response Center Hewlett Packard S A Rue de Veyrot 39 PO Box 364 CH 1217 Meyrin Geneva Switzerland Phone 41 22 780 4111 Morocco Nortwest and Central Africa Branch Hewlett Packard Morocco Sarl Morocco Sales 17 Boulevard Moulay Youssef Casablanca Morocco Phone 212 2 22 13 40 Fax 212 2 22 08 94 Netherlands Hewlett Packard Nederland BV Startbaan 16 NL 1187 XR Amstelveen Phone 31 020 547 6666 Fax 31 020 547 7755 EN New Zealand Hewlett Packard NZ Limited Ports of Auckland Building Princes Wharf Quay Street PO Box 3860 Auckland Phone 64 9 356 6640 Fax 64 9 356 6620 Hardware Repair Center and Extended Warranty Support Phone 64 9 0800 733547 Customer Information Center Phone 64 9 0800 651651 Norway Hewlett Packard Norge A S Postboks 60 Sk yen Drammensveien 169 N 0212 Oslo Phone 47 2273 5600 Fax 47 2273 5610 Poland Hewlett Packard Polska Sp z 0 0 Ochota Office Park Al Jerozolimskie 181 02 222 Warszawa Phone 48 22 608 7700 Fax 48 22 608 7600 Portugal Hewlett Packard Portugal Quinta da Fonte Edifico Bartolomeu Dias Porto Salvo 2780 667 Oeiras Portugal Phone 351 21 4 82 85 00 Romania Hewlett packard Romania SRL Boulevard Carol 34 36 NBC Modern 10th floor Bucharest Phone 40 1 205 33 00 Fax 40 1 250 60 95 Russia AO Hewlett Packard
82. iety of features Note Seitings in the printer driver and software application override printer settings made in the configuration utility Software application settings override printer driver settings Accessing the HP LaserJet Device Configuration or HP LaserJet Utility Windows 1 Select Start and then Programs 2 Choose HP LaserJet 2200 and then select Tools 3 Choose HP LaserJet Device Configuration Macintosh 1 Open the HP LaserJet folder 2 Double click on HP LaserJet Utility 3 Select Printer 4 Choose Settings to modify the printer defaults Configuration Report Prints a list of the printer s current settings available resources and installed options Demo Page Print this page to quickly check that the printer is set up and printing correctly PCL Font List Prints a list of all available PCL and PCL XL fonts that are currently installed in the printer including any DIMM dual in line memory module or permanently downloaded fonts 58 Chapter 2 Printing Tasks EN Note EN Language Click the down arrow then select the language for example English French German that you want used in device generated reports such as the configuration report and the demo page Tray Lock Tray Lock is a feature that allows you to lock a tray so that the only time the printer will draw from that tray is when it is specifically requested or if a tray override was requested and all unlocked trays are
83. ing on media weight and thickness and environmental conditions Tray 3 500 Dimensions Weight Capacity sheet tray Letter 216 by 279 mm 8 5 by 11 in 60 to 105 g m 500 sheets of 80 g m A4 210 by 297 mm 16 to 28 Ib 20 Ib paper 8 3 by 11 7 in a The printer supports a wide range of media sizes See Printing on Custom Sized Media or Cardstock b Capacity may vary depending on media weight and thickness and environmental conditions EN Appendix B Media Specifications 135 Automatic Duplexer Dimensions Weight Letter 216 by 279 mm 8 5 by 11 in A4 210 by 297 mm Legal 216 by 356 mm 16 to 28 Ib Bond 8 5 by 14 in 8 5 x 13in 216 by 330 mm 8 5 by 13 in a The printer supports a wide range of media sizes See Printing on Custom Sized Media or Cardstock 136 Appendix B Media Specifications EN Guidelines for Using Paper For best results make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper The following problems with paper cause print quality deviations jamming or even damage to the printer Symptom Poor print quality or toner adhesion Problems with feeding Dropouts jamming curl Excessive curl problems with feeding Jamming damage to printer Pr
84. inter Memory and Expansion 145 Printer Memory Note The printer has two dual in line memory module DIMM slots for upgrading with More printer memory DIMMs are available in 4 8 16 and 32 MB for a maximum of 72 MB DIMM based accessory fonts macros and patterns Other DIMM based printer languages and printer options For ordering information see Accessories and Ordering Information Single in line memory modules SIMMs used on previous HP LaserJet printers are not compatible with the printer You may want to add more memory to the printer if you often print complex graphics or PS documents or use many downloaded fonts To find out how much memory is installed in the printer print a self test configuration page by pressing GO and JOB CANCEL while the printer is in the ready state Ready light on 146 Appendix C Printer Memory and Expansion EN Installing Memory o EN CAUTION Static electricity can damage dual in line memory modules DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package then touch bare metal on the printer If you have not already done so print a self test configuration page to find out how much memory is installed in the printer before adding more memory See Self Test Configuration Page Note If the self test configuration page does not print in your language see Pri
85. ions 127 U S Returns For a more environmentally responsible return of used cartridges and consumables HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single pre paid pre addressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies website at http www jsupplies com planetpartners Non U S Returns Non US customers should call the local HP Sales and Service Office or visit htip www hp com ljsupplies planet recycle html for further information regarding availability of the HP Planet Partners LaserJet Toner Cartridge and Consumables Recycling Program Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide See Supplementary Documentation for ordering information This product is suitable for the use of recycled paper according to DIN 19309 Material Safety Data Sheet Material Safety Data Sheets MSDS can be obtained from the HP LaserJet Supplies web site at http www hp com go msds In the United States if you do not have access to the internet call the U S HP FIRST fax on demand service at 1 800 231 9300 Use Index number 7 for a listing of the material safety data sheets Non U S customers should contact HP Customer Care Service and Support 128 Appendix A Specifications EN Regu
86. ircumference of the toner cartridge drum is 94 mm 3 7 in If a repetitive mark occurs every 94 mm 3 7 in on the page install a new HP toner cartridge Internal parts may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages Inthe printer driver select the Paper tab and set Optimize for to match the type of paper you are printing For non Windows operating systems this feature is also available in HP Web JetAdmin The fusing assembly may be damaged Contact an HP approved service technician See HP Customer Care Service and Support or Worldwide Sales and Service Offices Misformed Characters lf characters are improperly formed producing hollow images the paper may be too slick Try a different paper type See Media Specifications lf characters are improperly formed producing a wavy effect the laser scanner may need service Verify that it also occurs on a demo page by pressing Go when the printer is ready If you need service contact an HP authorized dealer or service representative See Hewlett Packard Limited Warranty Statement See HP Customer Care Service and Support or Worldwide Sales and Service Offices Page Skew Check the paper type and quality See Media Specifications Make sure the paper or other media is loaded correctly and that the guides are not too tight or too loose against the paper stack See Loading Med
87. job 51 transparencies 44 with low toner 63 printing languages 12 printing problems troubleshooting 72 problem solving checklist 70 Product Stewardship 126 128 memory 147 memory expansion 149 paper recycled paper 133 specifications 138 product return 111 warranty standard 115 116 PS drivers function 12 purchasing paper 32 Q quality printer toner cartridge 63 quality printing guidelines for 137 EN R redistributing toner 63 renaming the printer 108 repacking the printer 112 S sales and service offices 118 selecting alternate PPD 108 self test page see configuration page 77 service agreements 114 Setup driver only 13 software help for drivers 12 HP JetSend installing 14 HP LaserJet Utility for Macintosh 16 included with printer 5 Macintosh 16 Macintosh printer drivers 16 Web JetAdmin 19 Windows 12 special pages cleaning process 77 configuration page 77 demo page 77 font list 77 specifications envelopes 140 labels 143 media size 134 transparencies 144 Status Messages Accessory error 95 Attention 93 Continuable error 94 Paper out 93 processing 93 Ready 92 Service error 94 Startup 92 status messages 92 stopping a print job 51 supplementary documentation ordering 29 30 supplies ordering 27 29 support iii 111 switching printer languages 12 EN technical support ili toner cartridge 62 ordering 27 recycling 62 warranty 117 toner smearing on page 87 transfer roller 65 transparen
88. latory Statements EN Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 2200d 2200dt 2200dn 2200dtn Model Number C7058A C7059A C7063A C7061A C4793A C7065A Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 IEC 60825 1 1993 A1 EN 60825 1 1994 A11 Class 1 Laser LED Product EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 1995 EN 61000 3 3 1995 EN 55024 1998 FCC Title 47 CFR Part 15 Class B2 ICES 002 Issue 2 AS NZS 3548 1995 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Product exhibits Class A operation when connected to Local Area Network LAN cables using print server accessories C4793A is the Optional 250 shee
89. lect If the desired PPD is not listed choose one of the following options e Select a PPD for a printer with similar features e Select a PPD from another folder e Select the generic PPD by clicking Use Generic The generic PPD allows you to print but limits your access to printer features 8 Inthe Setup dialog box click Select and then click OK to return to the Chooser Note If you manually select a PPD an icon might not appear next to the selected printer in the Select a PostScript Printer box In the Chooser click Setup click Printer Info and then click Update Info to bring up the icon 9 Close the Chooser Renaming the Printer If you are going to rename the printer do this before selecting the printer in the Chooser If you rename the printer after selecting it in the Chooser you will have to go back into the Chooser and reselect it Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer 108 Chapter 4 Problem Solving EN Troubleshooting PostScript PS Errors The following situations are PS language specific and may occur when several printer languages are being used Note To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click the desired selection next to the PS Errors section You can also access this from the Print PS Errors check box in the HP LaserJet Device Configuration PS Errors Symptom Possible Cause Soluti
90. llows you to select and remove any or all of the Windows HP printing system components Starting the Uninstaller 1 Select Start and then Programs Choose HP LaserJet 2200 and then select Tools Choose Uninstaller Click Next Select the HP printing system components you want to uninstall Click OK Follow the prompts Ui OF oS O NO Macintosh To remove the printing software from your Macintosh drag the HP LaserJet folder and PPDs to the trash can 22 Chapter 1 Printer Basics EN Control Panel Buttons EN Job Cancel Button Attention Light red Ready Light green Go Light green and Button Button Usage The printer has two buttons JOB CANCEL and Go Job Cancel Press JOB CANCEL to cancel a job the printer is currently printing The control panel lights will cycle while the print job is cleared from both the printer and the computer and then return to the ready state Ready light on This may take some time depending on the size of the print job If JOB CANCEL is accidentally pushed the job must be reprinted There is no undo function f JOB CANCEL is pushed when the printer is idle the top panel status lights will cycle but nothing else will happen Go Press Go to resume printing when the printer is paused or when unprinted data is still in the printer Press Go to clear some printer errors Press Go to print a demo page The printer must be in the ready stat
91. ls A Essentially inaudible You may wish to place printers with sound power equal to or greater than 6 3 bels in a separate room or cubicle Values are subject to change See http www hp com support lj2200 for current information 124 Appendix A Specifications EN FCC Regulations Note EN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation the presence of interference can be determined by turning the equipment off and on If this equipment does cause harmful interference to radio or television communications the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase distance between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio television technician Any changes or modifications to the printer that are not
92. missions when heated to 200 C 392 F for 1 second 4 to 6 by weight 100 250 Sheffield For complete paper specifications for all HP LaserJet printers see the HP LaserJet Printer Family Print Media Guide For ordering information see Supplementary Documentation 138 Appendix B Media Specifications Printing and Paper Storage Environment Ideally the printing and paper storage environment should be at or near room temperature and not too dry or too humid Remember paper is hygroscopic it absorbs and loses moisture rapidly Heat works with humidity to damage paper Heat causes the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and air conditioners remove most of the humidity from a room As paper is opened and used it loses moisture causing streaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing light print and dropouts Also as paper loses and gains moisture it can distort This can cause paper jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation Care should be taken not to purchase more paper than can be easily used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause dam
93. mperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Prior to printing labels must lie flat with no more than 13 mm 5 in of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation For more information see Printing on Labels In the printer driver select Optimize for and choose labels in the drop down box see Optimizing for Media Types For non Windows operating systems this feature is also available in HP Web JetAdmin Appendix B Media Specifications 143 Transparencies Transparencies used in the printer must be able to withstand 200 C 392 F the printer s fusing temperature CAUTION To avoid damaging the printer use only transparencies recommended for use in HP LaserJet printers such as HP brand transparencies For ordering information see HP LaserJet Transparency For more information see Printing on Transparencies Note In the printer driver select Optimize for and choose transparencies in the drop down box see Optimizing for Media Types For non Windows operating systems this feature is also available in HP Web JetAdmin 144 Appendix B Media Specifications EN EN Printer Memory and Expansion Overview Printer Memory Installing Memory Checking Memory Installation Installing an HP JetDirect EIO Card Appendix C Pr
94. n a software application of your choice and open or create a simple document h Make sure the correct printer name appears and print the document lf the document prints correctly installation is complete If nothing prints or if the document does not print correctly see the Troubleshooting Checklist Chapter 1 Printer Basics 7 Windows 95 a Windows 98 a Windows 2000 a The Update Device Driver Wizard window should appear on the computer display Place the HP LaserJet 2200 CD in the CD ROM drive Depending on the version of Windows 95 Click Next gt if available and then skip to step 3 below Or Click OK and then continue to step d below On the line provided type D 9xME_LPT where D is the letter of your CD ROM drive and then click OK The Add New Hardware Wizard window should appear on the computer display Click Next gt Select Search for the best driver for your device Recommended and then click Next gt Click the boxes as needed so that there is a check mark next to Specify a location and NO check marks next to Floppy disk drives and CD ROM drive Place the HP LaserJet 2200 CD in the CD ROM drive Under Specify a location type D 9xME_LPT where D is the letter of your CD ROM drive Click Next gt The Found New Hardware Wizard window should appear on the computer display Click Nexts Select Search for
95. nal Tray 3 Other types of printable media such as labels or transparencies may jam if printed from Tray 2 or optional Tray 3 34 Chapter 2 Printing Tasks EN CAUTION EN Optional 500 sheet Tray 3 Paper Sizes The optional 500 sheet Tray 3 has settings for the following paper sizes A4 Letter See Loading Media into Optional 500 sheet Tray 3 to change the paper size See Supported Sizes of Paper for specific dimensions Load only paper in optional Tray 3 Other types of printable media such as labels or transparencies may jam if printed from optional Tray 3 Chapter 2 Printing Tasks 35 Loading Media into Tray 1 36 Chapter 2 Printing Tasks Tray 1 multi purpose holds up to 100 sheets of paper or up to 10 envelopes 1 Open Tray 1 by pulling the front cover down Slide out the plastic tray extender If the media being loaded is longer than 229 mm 9 in also flip open the additional tray extender Slide the paper width guides slightly wider than the media Place media into the tray short edge in print side up The media should be centered between the paper width guides and under the tabs on the paper width guides Slide the paper width guides inward until they lightly touch the media stack on both sides without bending it Make sure the media fits under the tabs on the paper width guides Note Do not add media to Tray 1 while the printer is printing This could cause a paper jam Do n
96. nd the life of your toner cartridge and reduce your cost per page but will reduce print quality Access EconoMode from the Finishing tab in your printer driver For non Windows operating systems this feature is available through HP Web JetAdmin see HP Web JetAdmin Chapter 2 Printing Tasks 55 Choosing Print Quality Settings If you need advanced print quality you can choose custom settings Access the print quality settings from the Finishing tab in your printer driver Resolution Options Best Quality ProRes 1200 for the best print quality Faster Printing FastRes 1200 alternate resolution for complex graphics or faster output Custom Allows you to specify print quality settings Note Changing resolution may change the formatting of your text Using Reduce Enlarge Options Reduce Enlarge options allow you to scale your document to a percent of its normal size You can also choose to scale your document to fit on any size of paper supported by the printer Access Reduce Enlarge options from the Effects tab in your printer driver Selecting a Paper Source If your application supports printing paper by source make the selections from your application Application settings override printer driver settings To select a paper source from your printer driver access Source from the Paper tab For Macintosh computers select a paper source from the General options in your printer driver Optimizing for Media T
97. nk page produced from the engine cleaning process 66 Chapter 3 Printer Tips and Maintenance EN Internal Cleaning Procedure Over time particles of toner and paper will begin to accumulate inside the printer This may cause print quality problems during printing Cleaning the printer will eliminate or reduce these problems WARNING Before cleaning the printer turn the printer off and unplug the power cable 1 Open the top cover 2 Remove the toner cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more thana few minutes 3 With a dry lint free cloth wipe any residue from the paper path area and the toner cartridge cavity 4 Replace the toner cartridge and close the top cover Plug in the power cable and turn the printer on EN Chapter 3 Printer Tips and Maintenance 67 68 Chapter 3 Printer Tips and Maintenance EN Problem Solving Overview This chapter helps you troubleshoot printer problems in the following areas Troubleshooting Checklist Troubleshooting General Printing Problems Printing Special Pages Clearing Paper Jams Solving Print Quality Problems Wireless Printing Problems Troubleshooting Control Panel Messages Secondary Light Patterns Network Printing Problems Common Windows Problems Common Macintosh Problems Troubleshooting PostScript PS Errors EN Chapter 4 Problem Solving 69 Troubleshooting Checklist If the printer is no
98. not to touch the transfer roller located underneath the toner cartridge Skin oils on the roller can cause print quality problems Using the Printer Cleaning Process During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing This printer has a cleaning mode that can correct and prevent these types of problems Engine Cleaning AaBoGc AQBbGc AaBbCe AaBbCc AaBbCc This process uses a transparency from Tray 1 to remove dust and toner from the paper path Use this process if toner specks or dots appear on printouts This process will provide a blank page which should be discarded Chapter 3 Printer Tips and Maintenance 65 Note For best results use a transparency during this process lf a transparency is not available use copier grade paper and not bond or rough paper Note During the engine cleaning process the printer pulls the transparency into the printer and then stops This is not a jam The transparency will be slowly stepped through the printer to complete the engine cleaning To Start Engine Cleaning 1 Make sure the printer is turned on and in the ready state Load a transparency in Tray 1 2 Press and hold the Go and JOB CANCEL buttons until all lights flash This will take about 10 seconds Release the buttons when the lights flash Press the Go button Discard the bla
99. nsion DIMM slots Most documents can be printed using the standard amount of printer memory through the aid of Memory Enhancement technology MEt MEt automatically compresses data virtually doubling the printer s memory and allowing more complex printing with available memory Energy Savings The printer automatically conserves electricity by substantially reducing power consumption when not printing e Asan ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency Economical Printing N up printing and two sided printing with the built in duplexer saves paper See Printing on Both Sides of Paper Duplexing and Printing Multiple Pages on One Sheet of Paper N up Printing e EconoMode saves toner For tips on reducing the amount of paper use or extending the life of the toner cartridge see Printing Tasks 4 Chapter 1 Printer Basics EN Printer Software Note EN The printer comes with helpful software including printer drivers and optional software For easy printer setup and access to the full range of printer features it is strongly advised that you install the software provided This section provides information in the following areas Printer Software Installation Instructions Overview of Printing System Components Printer Software Installation Tips Once you have followed the installation instructions and loaded the software ref
100. nsure that the ports are facing each other with no more than a 15 angle to either the left and right or above and below Send the print job from the computer The FIR status light will turn on when the connection has been made EN Chapter 1 Printer Basics 25 Interface Ports The HP LaserJet 2200 printer includes two interface ports an IEEE 1284B parallel port and a USB port The HP LaserJet 2200dn and 2200dtn printers also include an HP JetDirect EIO print server card J4169A that includes a 10 100 Base TX port You can purchase an HP JetDirect EIO print server card for the other HP LaserJet 2200 series printer See Accessories and Ordering Information or contact your local HP dealer Parallel port USB port RJ 45 port IEEE 1284B EIO 26 Chapter 1 Printer Basics EN Accessories and Ordering Information Accessories Option Toner Cartridge Toner cartridge Memory Memory upgrades DIMMs EN The following list of accessories was current at the time of printing Ordering information and availability of the accessories may change during the life of the printer For the most current ordering information go to http www hp com go lj2200 Description or Use Part Number UltraPrecise toner cartridge C4096A Pallet Quantity C4097A The HP LaserJet 2200 series printer 8 MB C7842AX comes with 8 MB of memory and can be 16 MB C7843AX expanded to 72 MB with the 2 available 32 MB C784
101. nter works with a computer connect it directly to a computer with a parallel or USB cable Reinstallation of the printing software will be necessary Print a document from an application that has printed correctly in the past If this works then there may be a problem with the network See the HP JetDirect Print Server Administrator s Guide at http www hp com support net_printing If the printer s language was not set correctly see Printing Special Pages Contact your network administrator for assistance Chapter 4 Problem Solving 101 Common Windows Problems Common Windows Problems Symptom Possible Cause Solution Error Message Make sure that there is paper in Error Writing to LPTx in the tray Windows 9x Make sure the cables are connected correctly the printer is on and the Ready light is on Click on Start Settings Printers Right click on the HP LaserJet 2200 driver and select Properties Click on Details Port Settings Remove check from Check Port State before Printing box Click OK Click on Spool Settings Select Print Directly to Printer Click OK Try printing again Error Message Close all other applications reboot General Protection Fault Windows and try again Exception OE Spool32 Select a different printer driver If the Illegal Operation HP LaserJet 2200 series PCL 6 driver is selected switch to a PCL 5e or PS printer driver 102 Chapter 4 P
102. nting Special Pages 1 After the self test configuration page is printed turn the printer off and disconnect the power cord 2 Open the interface cable door by pressing on the release tabs and swinging the door outward Disconnect all interface cables Open the top cover Press the release button and slide the right side panel forward until the alignment arrows line up 5 Pull the panel away from the printer exposing the available DIMM slots Continued on the next page Appendix C Printer Memory and Expansion 147 6 Remove the DIMM from the antistatic package 7 Holding the DIMM by the edges as shown in the illustration align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open Note For best results use DIMM slots in 1 2 order 8 Press the DIMM straight into the slot press firmly Make sure the locks on each side of the DIMM snap inward into place To remove a DIMM the locks must be released Repeat steps 6 7 and 8 for each DIMM being installed 9 To replace the side panel line up the alignment arrows and slide the panel backwards until the release button latches into place Close the top cover 10 Reinstall the interface cable s and power cord Turn the printer on 148 Appendix C Printer Memory and Expansion EN Checking Memory Installation EN To verify that DIMMs are installed correctly
103. oblems with feeding EN Problem with Paper Too moist too rough too heavy too smooth or embossed faulty paper lot Stored improperly Side to side variability of paper Too moist wrong grain direction or short grain construction Side to side variability of paper Cutouts or perforations Ragged edges Side to side variability of paper Solution Try another kind of paper between 100 250 Sheffield 4 6 moisture content Store paper flat in its moisture proof wrapping Turn paper over Open the rear output bin Use long grain paper Turn paper over Do not use paper with cutouts or perforations Use good quality paper Turn paper over Appendix B Media Specifications 137 Note Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised or embossed letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second Paper Specifications Category Acid Content Caliper Curl in Ream Cut Edge Conditions Fusing Compatibility Grain Moisture Content Smoothness Specifications 5 5 pH to 8 0 pH 094 18 mm 3 0 7 0 mils Flat within 5 mm 02 in Cut with sharp blades with no visible fray Must not scorch melt offset or release hazardous e
104. of paper If you choose to print more than one page per sheet the pages will appear decreased in size and arranged on the sheet You can specify up to 9 pages Access N up printing from the Finishing tab in your printer driver N 54 Chapter 2 Printing Tasks EN Note Note EN Setting a Custom Paper Size Use the Custom Paper feature to print on paper sizes other than standard sizes Access the Custom Paper feature from the Paper tab in your printer driver For Macintosh computers go to File Menu select Page Setup and from the Page Attributes drop down menu select Custom Page Size Click New to create a named custom page size The new custom page will automatically be added to the Page Size menu in Page Setup Creating and Using Quick Sets Quick Sets allow you to save the current driver settings for example page orientation n up printing or paper source for reuse For convenience Quick Sets can be selected and saved from most printer driver tabs You can also restore printer driver default settings by selecting Defaults from the Quick Sets drop down list Access Quick Sets from the Finishing tab in your printer driver If you are using Windows NT 4 0 or Windows 2000 you must have administrator privileges to save Quick Sets Using EconoMode or Draft Printing EconoMode or draft printing allows the printer to use less toner on each page Selecting this option may exte
105. on printer configuration status readback from the printer PJL commands may be used to change printer default settings Note The table at the end of this appendix contains commonly used PCL 5e commands 152 Appendix D Printer Commands EN Understanding PCL Printer Command Syntax Before using printer commands compare these characters Lowercase 2 Uppercase O O Number one 1 Number 0 Many printer commands use the lowercase letter 2 and the number one 1 or the uppercase letter O O and the number zero These characters may not appear on your screen as shown here You must use the exact character and case specified for PCL printer commands The following illustration displays the elements of a typical printer command in this instance a command for page orientation Escape character begins escape Value field contains both sequence alpha and numeric characters LK amp 4 O Uppercase letter Category of command terminates escape sequence EN Appendix D Printer Commands 153 Combining Escape Sequences Escape sequences may be combined into one escape sequence string There are three important rules to follow when combining code 1 For each escape sequence the first two characters after the Ec character must be the same 2 When combining escape sequences change the uppercase termination character in each individual escape sequence to lowercase 3 The final charact
106. on The job prints in Courier the The requested typeface is not Download the desired font and printer s default typeface downloaded A personality send the print job again Verify instead of the typeface you switch may have been the type and location of the requested performed to print a PCL job font Download to printer if just before the PS printing job applicable Check with the was received software documentation A legal page prints with Print job too complex You may need to print your job clipped margins at 600 dots per inch reduce the complexity of the page or install more memory A PS error page prints Print job may not be PS Make sure the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer EN Chapter 4 Problem Solving 109 PS Errors continued Symptom Specific Errors Limit Check Error VM Error Range Check Possible Cause Print job too complex Font Error Font Error 110 Chapter 4 Problem Solving Solution You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory Select unlimited downloadable fonts from printer driver Select unlimited downloadable fonts from printer driver EN EN Service and Support Availability HP provides a variety of service and support options around the world Availability of these programs will vary depending upon
107. on Both Sides is selected from the Finishing tab in the printer driver Note For non Windows operating systems this feature may be available through HP Web JetAdmin see HP Web JetAdmin 4 Flip Pages Sideways long edge portrait 1 Flip Pages Up long edge landscape NO o TET TTT TM 3 Flip Pages Up short edge 2 Flip Pages Sideways portrait short edge landscape 1 Flip Pages Up This layout is often used in accounting data processing long edge landscape and spreadsheet applications Every other printed image is oriented upside down Facing pages are read continuously from top to bottom 2 Flip Pages Sideways Each printed image is oriented right side up Facing pages short edge landscape are read from top to bottom on the left page then from top to bottom on the right page 3 Flip Pages Up This layout is often used with clipboards Every other short edge portrait printed image is oriented upside down Facing pages are read continuously from top to bottom 4 Flip Pages Sideways This is the default and most common layout with every long edge portrait printed image oriented right side up Facing pages are read from top to bottom on the left page then from top to bottom on the right page 48 Chapter 2 Printing Tasks EN Printing on Letterhead or Preprinted Forms Note This section describes let
108. ot close the front door when the printer is printing For preprinted material see Printing on Letterhead or Preprinted Forms For envelopes or labels see Printing on Envelopes or Printing on Labels EN Loading Media into Tray 2 or Optional 250 sheet Tray 3 1 Pull the desired tray out of the printer and remove any paper 2 Move the side width guides outward to match the desired paper size 3 Onthe rear paper length guide press on the blue tab and adjust it so the pointer matches the desired paper size O j Continued on the next page EN Chapter 2 Printing Tasks 37 38 Chapter 2 Printing Tasks 4 Add the media and make sure it is flat in the tray at all four corners Keep the media below the height tabs on the paper length guide in the rear of the tray 5 Push down on the metal paper lift plate to lock it in place 6 Slide the tray back into the printer Note Whenever you remove a 250 sheet tray from the printer always push down the metal paper lift plate before you put it back The metal paper lift plate will release and lift the paper up when you push the tray into the printer EN Loading Media into Optional 500 sheet Tray 3 1 EN Note The Optional 500 sheet Tray 3 supports only A4 and letter size paper Pull the tray out of the printer and remove any paper To adjust for letter size paper pull up on the rear stop or to adjust for A4 size paper push the
109. ou to finish the current print job before replacing the toner cartridge 1 Open the top cover 2 Remove the toner cartridge from the printer WARNING Avoid reaching too far into the printer The adjacent fusing area may be hot CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes 3 Rotate the toner cartridge and gently shake from side to side to redistribute the toner Do not tip the cartridge on end or it might leak CAUTION If toner gets on your clothing or hands wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Continued on the next page Chapter 3 Printer Tips and Maintenance 63 64 Chapter 3 Printer Tips and Maintenance 4 Reinsert the toner cartridge into the printer and close the top cover If the print remains light install a new toner cartridge Follow the instructions provided with the new toner cartridge EN Cleaning the Printer CAUTION EN To maintain print quality follow the cleaning procedure on the following pages every time the toner cartridge is changed or whenever print quality problems occur As much as possible keep the printer free from dust and debris Clean the outside of the printer with a lightly water dampened cloth Clean the inside with a dry lint free cloth Do not use ammonia based cleaners on or around the printer While cleaning the printer be careful
110. per as often Enhanced Input Output EIO cards See Interface Ports Dual In line Memory Module DIMM slots for adding memory and fonts Fast printing performance built in Intellifont and TrueType scaling technologies built in HP GL 2 vector graphics and advanced imaging capabilities are benefits of the PCL 6 printer language PCL 6 also includes 45 scalable TrueType fonts and one bitmapped Line Printer Font Chapter 1 Printer Basics 3 PS Language and e PostScript Level 2 emulation with 35 built in PS language Fonts fonts included Automatic Language When optional printer languages such as PostScript Level 2 Switching emulation are installed the printer automatically determines and switches to the appropriate language for the print job Wireless Printing e The printer supports wireless printing from an IrDA compliant device such as a notebook computer camera cell phone or a Personal Digital Assistant PDA e JetSend IR enabled devices can also use the built in Fast InfraRed port e IrReady 2000 Interface Connections Bidirectional ECP type B parallel port IEEE 1284 compliant e USB port e EIO slot e Wireless Fast Infrared port IrDA compliant Networking e The printer provides an EIO slot for HP JetDirect EIO print servers for fast and easy connectivity Enhanced Memory e The HP LaserJet 2200 series printers come with 8 MB of memory and Memory and can be expanded to 72 MB with the two available memory Expa
111. ppm with A4 size paper that comes with a built in 250 sheet tray Tray 2 and a built in duplexer for automatically printing on both sides of paper It has parallel Fast Infrared FIR and universal serial bus USB ports 8 MB of Random Access Memory RAM are standard and the printer is expandable with 1 available Enhanced Input Output EIO slot for connecting to a network and 2 Dual In line Memory Module DIMM slots for adding fonts and memory HP LaserJet 2200dt The HP LaserJet 2200dt printer is the same as the 2200d model with an additional 250 sheet tray Tray 3 HP LaserJet 2200dn The HP LaserJet 2200dn printer is the same as the 2200d model except that the printer is designed for network users It comes with a full featured HP JetDirect EIO print server card J4169A for connecting to a 10 100 Base TX network HP LaserJet 2200dtn The HP LaserJet 2200dtn printer is the same as the 2200d model with an additional 500 sheet tray Tray 3 that supports letter and A4 sizes The printer is designed for network users and comes with a full featured HP JetDirect EIO print server card J4169A for connecting to a 10 100 Base TX network The illustrations in this guide will be based on the HP LaserJet 2200d base printer model unless otherwise stated 2 Chapter 1 Printer Basics EN Printer Features Fast Print Speed Built in Duplexing Excellent Print Quality Flexible Paper Handling Expandability PCL Printer L
112. print job you know works If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new cable Disconnect the printer from the network and attach it directly to a computer with a parallel or USB cable Print a job that you know works Check the software s printer selection menu to make sure that the HP LaserJet 2200 is selected Try printing a job from another application If printing from Windows any version exit to a DOS prompt and verify functionality with the following command At a C prompt type Dir LPT1 then press enter This assumes the printer is connected to LPT1 If the Go light comes on press the Go button to print and eject the page If the page prints correctly then the operating system is malfunctioning Add paper to Tray 1 if empty If paper is already added press and release the Go button EN Troubleshooting General Printing Problems continued Symptom The printer does not respond when print is selected in the software continued EN Possible Cause The cable between the computer and the printer is not connected properly The printer cable is defective The wrong printer was selected in the software There may be a paper jam The software for the printer is not configured for the printer port The printer is on a network and is not receiving a signal The printer is not receiving power
113. r should understand the requirements specified in the HP LaserJet Printer Family Print Media Guide See Media Specifications for more information For ordering information see Supplementary Documentation or go to htip www hp com ljsupplies 32 Chapter 2 Printing Tasks EN Media Input Options The printer comes with two paper trays By default the printer draws first from Tray 1 If Tray 1 is empty the printer draws from Tray 2 or optional Tray 3 if it is installed Tray 1 pull down lt lt Tray 2 T Optional Tray 3 250 or 500 sheet Tray ja f Q Tray 1 Media Sizes Tray 1 adjusts for sizes from 76 by 127 mm 3 by 5 in to a legal size sheet 216 by 356 mm 8 5 by 14 in Tray 1 should be used when printing Envelopes see Printing on Envelopes Labels see Printing on Labels Transparencies see Printing on Transparencies Custom sized media or cardstock see Printing on Custom Sized Media or Cardstock Postcards see Printing on Custom Sized Media or Cardstock EN Chapter 2 Printing Tasks 33 Tray 2 and Optional 250 sheet Tray 3 Paper Sizes Tray 2 and optional 250 sheet Tray 3 have settings for the following paper sizes A4 A5 B5 ISO and JIS Letter Legal Executive 8 5 by 13 in See Loading Media into Tray 2 or Optional 250 sheet Tray 3 to change the paper size See Supported Sizes of Paper for specific dimensions CAUTION Load only paper in Tray 2 or optio
114. rear paper stop down For letter size paper move the side width guides outward as far as possible or for A4 size paper move the side width guides inward as far as possible Add the media and make sure that it is flat in the tray Keep the media below the hooks on the side and rear of the tray Slide the tray back into the printer Chapter 2 Printing Tasks 39 Media Output Options The printer comes with two output bins The top output bin is used when the rear output bin is closed The rear output bin is used when the rear output bin is open Top output bin Note When Tray 1 and the rear output bin are used together they provide a straight through paper path for your print job 40 Chapter 2 Printing Tasks EN Printing Tasks EN Note Printing soeeds may be automatically reduced when printing special sized media Printing on Envelopes CAUTION Before you load envelopes in Tray 1 make sure they are undamaged and are not stuck together Never use envelopes with clasps snaps windows coated linings self stick adhesives or other synthetic materials For more information see Media Specifications 1 Open Tray 1 by pulling the front cover down 2 Open the rear output bin by pulling down on the top section of the bin Slide out the extender until it extends fully Note Using the rear output bin reduces envelope curl 3 Slide the width guides on Tray 1 outward slightly wider than the
115. recycled fiber content paper envelopes labels transparencies and custom size paper Properties such as weight composition grain and moisture content are important factors affecting printer performance and output quality Paper that does not meet the guidelines outlined in this manual can cause the following problems Poor print quality Increased paper jams Premature wear on the printer requiring repair Some paper may meet all of the guidelines in this manual and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing large quantities of paper make sure the paper meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print Media Guide For ordering information see Supplementary Documentation Always test paper before buying large quantities Using paper that does not meet HP specifications may cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Appendix B Media Specifications 133 Supported Sizes of Paper Tray 1 Minimum Size custom Maximum Size custom Transparency Labels Envelopes Dimensions Weight Capacity 76 by 127 mm 3 by 5 in 60 to 163 g m 100 sheets of 80 g m 216 by 356 mm 16 to 43 Ib 20 Ib p
116. ricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package then touch bare metal on the printer To remove the DIMMs see Installing Memory Remove and retain the toner cartridge CAUTION To prevent damage to the toner cartridge store the cartridge in its original packing material or store it so that it is not exposed to light Remove and retain the HP JetDirect EIO print server card Use the original shipping container and packing material if possible Shipping damage as a result of inadequate packing is the customer s responsibility If you have already disposed of the printers packing material contact a local mailing service for information on repacking the printer If possible include print samples and 50 100 sheets of paper or other media that did not print correctly Include a completed copy of the Service Information Form HP recommends insuring the equipment for shipment 112 Chapter 5 Service and Support EN Service Information Form WHO IS RETURNING THE EQUIPMENT Person to contact Alternate contact Return shipping address Special shipping instructions WHAT IS BEING SENT Model name Model number Serial number Please attach any relevant printouts when returning equipment DO NOT ship accessories manuals cleaning supplies etc that are not required to complete the repair WHAT NEEDS TO BE DONE Attach a s
117. roblem Solving EN Common Windows Problems continued Symptom Possible Cause Solution Error Message Delete all temp files from the Temp General Protection Fault sub directory You can determine the Exception OE name of the directory by editing the Spool32 AUTOEXEC BAT file and looking for Illegal Operation the statement Set Temp The Continued name after this statement is the temp directory It is usually C temp by default but can be redefined Refer to Microsoft Windows 3 x 9x 2000 NT 4 0 or Millennium documentation that came with your PC for further information on Windows error messages EN Chapter 4 Problem Solving 103 Common Macintosh Problems Macintosh Problems Symptom Possible Cause Problems in the Chooser Printer driver icon does not Software not installed appear in the Chooser correctly Printer name does not appear in the Select a PostScript Printer box in the Chooser 104 Chapter 4 Problem Solving Solution The LaserWriter driver should be present as a part of the Mac OS Make sure that the LaserWriter driver is in the Extensions folder within the systems folder If not install the LaserWriter driver from your Mac OS CD Make sure you are using a high quality cable Make sure the printer is on the correct network Select the Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct network Make s
118. s Available only on the World Wide Web 6 Chapter 1 Printer Basics EN Note Windows 3 1x driver only EN Windows Installation There are different Windows installation methods depending on the type of cable you connected lf you connected a parallel cable see the section below f you connected a USB cable see If You Connected a USB Cable If you connected a network cable see Network Installation If You Connected a Parallel Cable The following software installation instructions assume that your computer was turned OFF when the printer cable was connected lf your computer was ON and has not been restarted the printer software can still be installed but the steps will be slightly different than below Use the Windows NT 4 0 instructions for your installation 1 Turn your computer on and quit any open programs 2 Follow the steps for your Windows version a Select Main Control Panel Printers In the Printers window click Add In the drop down menu select Install Unlisted or Updated Printer then click Install c Place the HP LaserJet 2200 CD in the CD ROM drive d Click Browse Browse to D English Drivers Win3x where D is the letter of your CD ROM drive Select oemsetup inf and click OK e Select the HP LaserJet 2200 series driver Click OK f Close all windows and then restart your computer g To verify that the installation has been completed successfully ope
119. s complete backward compatibility with previous PCL drivers or older printers is necessary the PCL 6 driver is recommended Use the PCL be driver if you need print results to look consistent with those from older HP LaserJet printers Certain features are not available in this driver Do not use the PCL 5e driver provided with this printer with older printers Use the PS driver for compatibility with PS needs Certain printer features are not available in this driver The printer automatically switches between PostScript Level 2 emulation and PCL printer languages depending on the driver you have selected If you need help accessing your printer driver see Accessing the Printer Driver Each printer driver has help screens that can be activated from the Help button the F1 key or a question mark symbol in the upper right corner of the printer driver depending on the Windows operating system used These help screens give detailed information about the specific driver Printer driver help is separate from the software application help For driver only or Add Printer setup see the Readme on the HP LaserJet 2200 CD For Windows 3 1x this is the only installation option available See Windows 3 1x driver only 12 Chapter 1 Printer Basics EN Note Note EN Control Panel Simulator The control panel simulator is a tool to help understand the control panel lights When the lights on your control panel are lit up and you
120. s experienced a temporary engine error Reset the printer by briefly turning the printer off and back on again The print job was too complex for available printer memory Press Go to resume printing If you lose some data you may need to add more printer memory For a temporary solution simplify the image or print ata 600 dpi resolution EN EN Continuable Attention Errors continued Type of Error Light Pattern Bad Connection A U a Memory Configuration Error A Z U DI Recommended Action The cable between the printer and computer has a bad connection or the cable is of poor quality Check the cable connections to see if they are secure Make sure you are using a high quality cable Reprint the job Turn the printer off Press and hold the GO button Turn the printer on and continue to hold the GO button for approximately five seconds but no longer than fifteen seconds The Attention light will come on during this process Release the Go button If both the Attention and Ready lights came on before you released the Go button then you must repeat the procedure Replace DIMMs memory Contact your HP service representative See HP Customer Care Service and Support or Worldwide Sales and Service Offices Chapter 4 Problem Solving 97 Continuable Attention Errors continued Type of Error Light Pattern Personality Job Related Error AD UZ Buffer Flow A m U mm General
121. sists leave the printer off for 15 minutes to reset the formatter If the problem continues contact HP Service See HP Customer Care Service and Support or Worldwide Sales and Service Offices 94 Chapter 4 Problem Solving EN A Z2 U wa 1G EN Accessory Error All of the lights are blinking in unison An error has occurred with either the EIO port or the DIMM slots that has caused the printer to halt the current print job Pressing Go or JOB CANCEL has no effect Press and hold Go and JOB CANCEL simultaneously to display a secondary light pattern that will indicate the error code corresponding to the current error condition See Accessory Errors Release both buttons to display the Accessory Error message Chapter 4 Problem Solving 95 Secondary Light Patterns Note You can also use the control panel simulator to understand printer messages Continuable Attention Errors Type of Error Memory Overflow Temporary Engine Error Print Overrun 96 Chapter 4 Problem Solving Light Pattern A U co A CDI UO m A U CT Recommended Action The printer memory is full Press Go to resume printing If you lose some data try to free some printer memory by removing any unnecessary fonts macros or any data currently in printer memory If you continue to lose data you may need to add more printer memory For a temporary solution simplify the image or print at a 600 dpi resolution The printer ha
122. ssing JOB CANCEL cancels the current job One or two pages may print as the printer clears the print job The printer will return to the ready state Ready light on after the job has been canceled Control Panel Error Messages The following messages indicate that there is a printer error that needs attention Some error messages will signal a secondary light message that will indicate what type of error is occurring See Secondary Light Patterns Attention The Attention red light is blinking There are four possible causes that will display the Attention light pattern Paper out Door open Toner cartridge missing Paper jam After the cause of the problem has been addressed pressing Go will cause the printer to attempt to recover from the cause of the error If the printer is unsuccessful it will continue to display the Attention message until the cause is remedied Pressing JOB CANCEL will cancel the print job and the printer will return to the ready state Ready light on unless there is a paper jam still in the printer or the toner cartridge is not in the printer See Clearing Paper Jams if it is a paper jam Chapter 4 Problem Solving 93 Attention with the Ability to Continue The Attention red light is blinking and the Go green light is on An A error has occurred that has caused the printer to halt the current print job There are three possible causes for the Attention with the Ability UT to Continue mess
123. st driver for your device Recommended and then click the boxes as needed so that there is a check mark next to Specify a location and NO check mark next to Removable Media d Place the HP LaserJet 2200 CD in the CD ROM drive e Under Specify a location type D 98ME_USB where D is the letter of your CD ROM drive Click Next gt 3 Follow the instructions on the screen to install the software Note Before installation is complete make sure that there is a check mark next to Print a test page when the prompt appears In Windows 2000 if the Found New Hardware Wizard window reappears before installation is complete click Cancel 4 Click Finish 5 If you are prompted to restart your computer click Yes The test page should print after your computer restarts If you are not prompted to restart your computer a test page should print immediately 6 Ifthe test page printed correctly installation is complete Click Yes when prompted to restart your computer If nothing prints or if the test page does not print correctly see the Troubleshooting Checklist EN Chapter 1 Printer Basics 11 Note Note Software for Windows Printer Drivers Printer drivers access the printer s features and allow the computer to communicate with the printer Choose a printer driver based on the way you use the printer Use the PCL 6 driver to take full advantage of the printer s features Unles
124. st side has printed You will also have to reinsert the paper manually if you select Straight Paper Path in your printer driver Follow the instructions in the driver Guidelines for Printing Both Sides of Paper Do not print on both sides of labels transparencies or vellum Damage to the printer and paper jamming might result To print on both sides of paper make the selection from your software application or printer driver select Print on Both Sides from the Finishing tab For non Windows operating systems this feature may be available through HP Web JetAdmin see HP Web JetAdmin When using the built in duplexer the paper you are printing will partially come out of the top output bin Do not grab the paper until duplexing is complete 46 Chapter 2 Printing Tasks EN Paper Orientation for Printing Both Sides of Paper Duplexing The duplexer prints the second side of paper first Paper needs to be oriented as shown in the illustration below All other trays For Tray 1 load the first side facing down with the bottom short edge toward the printer For all other trays load the first side facing up with the top short edge toward the printer Note For built in duplexing the duplexer will not function if the rear output bin is open EN Chapter 2 Printing Tasks 47 Layout Options for Printing Both Sides of Paper The four print orientation options are shown below These options are available when Print
125. stallation If the pages do not print in the correct language after the software is installed see Printing Special Pages Ifyou are installing the software on Windows NT 4 0 Windows 2000 or Novell NetWare make sure you have administrator privileges Windows installation will walk you through the following Connecting your printer to a Novell NetWare server Answer Yes when prompted from the Novell Server Detected screen Connecting your printer to a networked Windows print server Follow the Client Setup path from the Network Setup screen Connecting your printer directly to the network without going through a print server Follow the Server or Peer to Peer path from the Network Setup screen Connecting your printer to a network when you are not sure which method is right for you Follow the Help me to determine which setup is right for me path from the Network Setup screen Chapter 1 Printer Basics 17 Note Note Note To Install the Printer Software The following instructions are for Windows computers only If you connected a network cable to your Macintosh see Macintosh Installation 1 Place the HP LaserJet 2200 CD in the CD ROM drive 2 When the welcome screen appears follow the directions on the screen If the welcome screen does not appear click Start click Run type D SETUP where D is the letter of your CD ROM drive and then click OK 3 Click the button next
126. t Input Tray C7065A is the Optional 500 sheet Input Tray Boise Idaho USA April 6 2000 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 110 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 Appendix A Specifications 129 WARNING Laser Safety Statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to
127. t responding properly complete the following checklist in order If the printer does not pass a step follow the corresponding troubleshooting suggestions Troubleshooting Checklist Make sure the printer If no lights are on check the power cord Ready light is on connections Check the power switch Check the power source by plugging into another outlet If other lights are on go to Troubleshooting Control Panel Messages or use the control panel simulator Press Go to print a If ademo page does not print check the paper demo page to verify supply in Tray 2 or Tray 3 that the printer is feeding paper correctly Check for paper left in the duplexer See Duplexer Area for instructions on clearing paper from the duplexer If the page jams in the printer go to Clearing Paper Jams If the printer prints but the status lights are blinking go to Troubleshooting Control Panel Messages or use the control panel simulator Check the demo page If there is a print quality problem go to Solving to see if it printed Print Quality Problems correctly 70 Chapter 4 Problem Solving EN EN Troubleshooting Checklist continued Print a short document If the page does not print check the cable from a software connection between the printer and computer application to verify the Make sure you are using the proper cable computer and printer are connected and are Check the print queue or print spooler print communicating monitor in Mac
128. t settings See HP Web JetAdmin for more information on HP Web JetAdmin Chapter 1 Printer Basics 13 HP JetSend Web Windows 9x NT 4 0 Millennium only What is JetSend JetSend is a communications protocol developed by Hewlett Packard that allows devices to exchange information directly without drivers or cables How the JetSend Communications Technology Works Infrared Devices Your printer has infrared capabilities allowing it to receive information from any JetSend enabled infrared device To use the JetSend infrared capability simply 1 line up the infrared sensors between the sending and receiving devices and 2 choose the JetSend option on the JetSend enabled sending device Using the JetSend technology the devices negotiate the best possible outcome See Printing with the Fast Infrared Port Wireless Printing for guidelines on using infrared 14 Chapter 1 Printer Basics EN Macintosh Installation Note The Apple LaserWriter 8 driver must be installed to use the PPD Use the Apple LaserWriter 8 driver that came with your Macintosh Before beginning installation turn off virus protection 1 Run the install program by placing the HP LaserJet 2200 CD in the CD ROM drive The installation window will appear on the desktop 2 Select the correct language and double click the installer icon Follow the on screen instructions Note The HP LaserJet 2200 CD contains software for many languages Once you select th
129. terhead or preprinted forms orientation for single sided printing For duplex two sided printing orientation see paper orientation for Printing on Both Sides of Paper Duplexing Tray 1 letterhead orientation print side up top edge toward the printer Tray 2 or optional 250 or 500 sheet Tray 3 letterhead orientation print side down top edge toward you EN Chapter 2 Printing Tasks 49 Note Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised or embossed letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second 50 Chapter 2 Printing Tasks EN Canceling a Print Job EN A print job can be stopped from a software application a print queue or the JOB CANCEL button lf the printer has not started printing first try to cancel the job within the software application that sent the print job If the print job is waiting in a print queue or print spooler such as the Printers group in Windows 95 or Print Monitor in Mac delete the job there Ifthe print job is already printing press the printer JOB CANCEL button The printer will finish printing any pages that are already moving through the printer and delete the rest of the print job If the control panel stat
130. th through the printer Turn over the paper that you are printing on 76 Chapter 4 Problem Solving EN Printing Special Pages Note Note EN There are special pages within the memory of the printer that will help you to diagnose and learn about problems with your printer If your printers language was not automatically or correctly set during installation and you do not have the HP LaserJet Device Configuration you can set the language manually Place the HP LaserJet 2200 CD in the CD ROM drive and from a DOS prompt type copy x DOS french pjl LPT1 where x is your CD ROM drive french is your desired language and LPT1 is the port your printer is connected to Demo Page To print the demo page press the Go button when the printer is ready Ready light is on Self Test Configuration Page The self test configuration page lists many of the current settings and properties of the printer To print the self test configuration page press and release the Go and JoB CANCEL buttons simultaneously when the printer is ready Ready light is on If you have an EIO print server card installed a second page the JetDirect Page will print listing all of the HP JetDirect information The demo and self test configuration pages can also be printed from the HP LaserJet Device Configuration Reports page Cleaning Process The printer has an Engine cleaning process that cleans internal areas including the paper path area T
131. to Install Printer and then follow the instructions on the screen to install the software Before installation is complete make sure that there is a check mark next to Print a test page when the prompt appears In Windows 2000 if the Found New Hardware Wizard window reappears before installation is complete click Cancel 4 Click Finish 5 Ifthe test page printed correctly installation is complete If nothing prints or if the test page does not print correctly see the Troubleshooting Checklist Networking the Printer using Windows Sharing If the printer is directly connected to a computer using a parallel cable you can share the printer on the network so other network users can print to it See your Windows documentation to enable Windows sharing Once the printer is shared install the printer software on all computers that need to share the printer Network computers running Windows 3 1x can access the shared printer but the computer directly connected to the printer must be running Windows 9x NT 4 0 2000 or Millennium 18 Chapter 1 Printer Basics EN Note EN Software for Networked Computers HP Web JetAdmin HP Web JetAdmin is intended for printer management in commercial and enterprise networks This browser based software can be installed on a supported server platform The following systems are supported Microsoft Windows NT 4 0 or Windows 2000 HP UX Sun Solaris Red Hat Linux SuS
132. ttons 23 buying paper 32 C canceling a print job 51 cardstock 45 characters improperly formed 88 checking memory installation 149 choosing driver 12 cleaners using on printer 65 cleaning engine 65 exterior 65 cleaning process 77 clearing paper Jams 78 commands printer 151 159 escape sequences 154 selecting PCL fonts 155 syntax 153 154 compact disc 5 configuration page 77 control panel 23 basic messages 92 buttons 23 error messages 93 light patterns 92 locking 16 simulator 13 status messages 92 troubleshooting 92 EN custom sized paper 45 Customer Care iii customer support iii D demo page 77 DIMM checking installed memory 149 installing expansion 147 ordering 27 upgrading 146 documentation supplementary ordering 29 30 double sided printing 46 drivers OEM setup See Readme on installation disk setup 13 drivers printer help software 12 selecting 12 switching languages 12 dropouts 86 duplex 46 duplexer 46 duplexing 2 sided printing 46 automatic 46 manual 46 E EconoMode 55 energy savings 4 Energy Star 126 envelopes orientation 41 printing on 41 specifications 140 environment 126 error messages 92 escape sequences 154 F font list 77 fonts selecting PCL 155 G Go button 23 graphics vector 151 H help online 12 printer driver 12 software 12 Help button in printer driver 12 help screens 12 HP Customer Care iii HP JetSend installing 14 HP LaserJet Device Configuration 13 fe
133. ure the cables are connected correctly the printer is on and the Ready light is on Make sure the correct printer driver has been selected in the Chooser If the printer resides on a network with multiple zones make sure the correct zone is selected in the AppleTalk Zones box in the Chooser Verify that the PS driver is installed EN Macintosh Problems continued Symptom Possible Cause The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser Printing Errors A print job was not sent to Another printer with the your desired printer same or similar name may have received your print job You cannot use the Background Printing has computer while the printer not been selected iS printing EN Solution Make sure the printer has been chosen in the Chooser by printing a self test Simultaneously press Go and JOB CANCEL Check the AppleTalk name of the printer displayed on the self test page Make sure AppleTalk is on The button next to Active is selected in the Chooser You may need to restart the computer to activate the change Reinstall the printer software See Macintosh Installation Select an alternate PPD Check the AppleTalk name of the printer displayed on the self test page Make sure the cables are connected correctly the printer is on and the Ready light is on LaserWriter 8 3 Turn Background Printing on
134. us lights continue to cycle after a job has been canceled the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer has finished sending data the printer will return to the ready state with the Ready light on Job Cancel Tips Pressing JOB CANCEL cancels only the current job in the printer If more than one print job is in printer memory JOB CANCEL must be pressed once for each job Chapter 2 Printing Tasks 51 Software Features Note Note This section lists the common printing features that are controlled through the printer software For non Windows operating systems some of these features are available through HP Web JetAdmin see HP Web JetAdmin Features in the Printer Driver Some printer drivers do not support all printer features Use the PCL 6 printer driver to take full advantage of all the printer s features including Using the Printer Driver Help Using Reduce Enlarge Windows Only Options Creating and Using Selecting a Paper Source Watermarks Printing Multiple Pages on Optimizing for Media Types One Sheet of Paper N up Printing Setting a Custom Paper Size Restoring Default Printer Driver Settings Creating and Using Quick Printing on Different Paper for Sets the First Page Using EconoMode or Draft Printing on Both Sides of Printing Paper Duplexing Choosing Print Quality Resolution Options to
135. ver is selected e Verify if your Macintosh has Mac OS 8 1 or later e Ensure that your Macintosh has the appropriate USB software from Apple Note The iMac and Blue G3 desktop Macintosh systems contain all the requirements to connect to a USB device Hardware troubleshooting e Check that the printer is turned on e Verify that the USB cable is properly connected e Check that you are using the appropriate high speed USB cable Ensure that there are not too many USB devices drawing power from the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer Check to see if there are more than two non powered USB hubs in a row on the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer Note The iMac keyboard is a non powered USB hub EN Chapter 4 Problem Solving 107 Selecting an Alternate PostScript Printer Description PPD 1 Open the Chooser from the Apple menu 2 Click the LaserWriter icon 3 Ifyou are on a network with multiple zones select the zone in the AppleTalk Zones box where the printer is located 4 Click the printer name you want to use in the Select a PostScript Printer box Double clicking will immediately generate the next few steps 5 Click Setup This button may read Create for first time setup Click Select PPD Find the desired PPD in the list and click Se
136. w do access printer features Some printer features such as custom paper sizes and page orientation may be available through your application settings Use application settings if available because they override printer driver settings Access advanced printer features through your printer driver See Software Features for instructions on using specific printer driver features What additional drivers and software upgrades are available to me The latest printer drivers and printing software for HP LaserJet printers are available on the World Wide Web http www software hp com Check the Readme file for additional release information Chapter 1 Printer Basics 21 What other software is available to me See Printer Software for descriptions of the optional printing system software available for installation Note Check the ReadMe file provided on the HP LaserJet 2200 CD for additional software included and supported languages The most recent drivers additional drivers and other software are available from the Internet and other sources If you do not have access to the Internet see HP Customer Care Service and Support to obtain the most recent software Note For HP networking software solutions see HP Customer Care at http www hp com support net_printing How do remove the printing software Windows In Windows excludes 3 1x after installation the Uninstaller in the HP LaserJet 2200 Tools program group a
137. water Hot water will set the toner into the fabric 2 Remove the toner cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer 3 Carefully lift up the registration plate A If the leading edge of the paper B is visible gently pull the paper toward the rear of the printer to remove it from the printer Continued on the next page Chapter 4 Problem Solving 79 80 Chapter 4 Problem Solving Note If the paper is too difficult to remove or has already entered the output area remove the jam as described in Output Areas 4 When the jammed paper has been removed gently flip down the registration plate Replace the toner cartridge and shut the top cover Note If the toner cartridge is difficult to re install make sure the registration plate has been flipped back down into position If the Attention light does not go out there is still jammed paper inside the printer Check the paper feed rear output and duplexer areas for paper jams EN EN Tray 2 or Optional Tray 3 Paper Feed Area Note If paper has entered the toner cartridge area follow the instructions in Toner Cartridge Area It is easier to remove paper from the toner cartridge area than the paper feed area 1 Slide out Tray 2 to expose the j
138. you know your printer needs repair call information 1 800 243 9816 to locate your nearest HP Authorized 7 service provider or call 1 208 323 2551 for HP centralized service dispatch Post warranty telephone assistance is available to answer your product questions Call 1 900 555 1500 52 50 per minute U S only or call 1 800 999 1148 25 per call Visa or MasterCard U S and Canada Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm Mountain Time Charges begin only when you connect with a support technician Prices subject to change European Asia Pacific and rest of world Customer Support Center Language and In Country Options Available Open Monday through Friday 8 30 18 00 CET HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have the following information ready product name and serial number date of purchase and description of the problem Ireland 353 0 1 662 5525 German Germany 49 180 525 8143 U K 44 0 207 512 5202 Austria 43 0810 00 6080 International 44 0 207 512 5202 Norwegian Norway 47 2211 6299 Belgium 32 0 2 626 8806 Danish Denmark 45 3929 4099 N
139. ypes If you are printing on thin or heavy paper transparencies or labels optimize the printer for these media types Access the optimizing feature from the Paper tab in your printer driver For Macintosh computers access the optimizing feature from the General options in your printer driver Note For non Windows operating systems this feature may be available through HP Web JetAdmin see HP Web JetAdmin Restoring Default Printer Driver Settings To restore default printer driver settings click Defaults in the Quick Sets box of your printer driver 56 Chapter 2 Printing Tasks EN Printing on Different Paper for the First Page Printing on different paper for the first page of a print job is available only with the HP PCL 6 printer driver and the Macintosh LaserWriter driver Access this feature from the Paper tab in your printer driver For Macintosh computers access this feature from the General options in your printer driver Some applications may also have this feature Check with the application s help Note The paper size for all pages of the print job must be the same in the driver However if the application supports printing on different paper for the first page the settings in the application will override the driver EN Chapter 2 Printing Tasks 57 Features in the HP LaserJet Device Configuration and HP LaserJet Utility The HP LaserJet Device Configuration and the HP LaserJet Utility give you access to a var

HP LaserJet 2200 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents