HP ZE1000 User's Manual
Contents
1. Position your notebook s display to minimize glare and reflection For example on an airplane lower the window shade or in a hotel room draw the curtains You should also maintain a comfortable viewing distance approximately 40 to 60 cm 16 to 24 inches Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position Startup Guide 29 Basic Operation Working in Comfort with a Notebook PC Using your notebook computer 2 2 2 2 30 Position the notebook so your wrists and hands are in a neutral position Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down Your HP notebook computer has a built in palm rest which is ideal for this purpose Try to type as lightly as possible The notebook s keyboard requires little force to activate Take frequent short rest breaks this is especially important in a mobile computing environment Portable computers weigh between approximately 1 5 and 4 kilograms approximately 3 to 8 pounds When traveling be sure to carry your notebook computer properly to minimize strain on your body Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders Startup Guide Batteries and Power Management Startup Guide 31 Batteries and Power Management Using Battery Power Using Battery Power For information about h2. Front view 1 One Touch buttons programmable 6 Left and right click buttons 2 Power button 7 Speakers 3 Touch pad pointing device 8 CD DVD CD RW or CD RW DVD drive with eject button 4 Scroll up down toggle 9 Keyboard status lights see Status lights on page 15 5 Power battery status lights see Status lights 10 Latch on page 15 12 Startup Guide 11 12 13 14 15 Back view Getting Started with Your HP Notebook Identifying Parts of the Notebook Kensington lock slot security connector AC adapter jack USB ports 2 External monitor VGA port colored blue Parallel port colored burgundy Modem port LAN port and indicators selected models Headphone jack colored lime green and external microphone jack colored pink PC card slot and eject button Floppy disk drive Startup Guide 13 Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 21 Battery 24 RAM expansion cover 22 Hard disk drive 25 System off switch 23 Battery latch 14 Startup Guide Getting Started with Your HP Notebook Identifying Parts of the Notebook Status lights The status lights on the front of the notebook report battery and power status 1 Battery charge Green the AC adapter is connected and the battery is fully charged Amber the AC adapter is connected and the battery is charging Red the AC adapter is connected and the battery
3. 10 Startup Guide Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists sources of information about your notebook and related products Source Description and Location Quick Start sheet This pictorial introduction shows you how to get your notebook up and running quickly Startup Guide Online Reference Guide Online HP Notes Microsoft Windows manual HP Notebook web site HP Business Support web site This printed manual introduces your HP notebook computer and contains setup instructions basic operation guidelines troubleshooting information and warranty information The Reference Guide is shipped on the notebook s hard drive and provides a complete source for operating and maintaining the notebook Click Start All Programs HP Library HP Notebook Reference Guide or look on the Recovery CDs in hp library These contain information that became available after the manuals were completed Click Start All Programs HP Library HP Notes or look on the Recovery CDs in hp library This is shipped with your notebook and contains information about using the version of Microsoft Windows shipped with your notebook www hp com notebooks www europe hp com notebooks European mirror www hp com go bizsupport Startup Guide 11 Getting Started with Your HP Notebook Identifying Parts of the Notebook Identifying Parts of the Notebook
4. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS UNLESS OTHERWISE STATED BELOW THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched For a PC supplied with a Microsoft operating system When you start the PC and accept the Microsoft End user License Agreement EULA your license rights are valid only if a Certificate of Authenticity COA label corresponding to your Microsoft operating system is provided with your PC The COA label can usually be found on the bot
5. New Zealand 20 Vac ESA 250 Vac 5A 250 Vac 5A People s Republic of China 62 Startup Guide WARNING Note Reference Information Safety Information Ergonomics Improper use of keyboards and other input devices has been associated with ergonomic injury For information about reducing your risk see Working in Comfort in the online HP Library or visit our ergonomics web site www hp com ergo Battery safety Use only the battery that came with your notebook or an HP approved replacement see To buy accessories in the online Reference Guide 2 To avoid risk of fire burns or damage to your battery do not allow a metal object to touch the battery contacts 2 Do not disassemble the battery There are no serviceable parts inside Handle a damaged battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention 2 Do not expose the battery to storage temperatures above 60 C 140 F 2 Do not charge the battery if the ambient temperature exceeds 45 C 113 F Replace only with the same or equivalent type battery recommended by the manufacturer To obtain a replacement battery contact your local dealer or HP sales office Before discarding a battery contact your local waste disposal provider regarding local restrictions on the disposal or re
6. Physical Attributes CPU Chip Set RAM Mass Storage CD DVD drive Display Video chip Keyboard and Pointing Devices Audio 60 13 03 x 10 72 x 1 59 in 319 x 260 x 33 mm 6 0 Ibs 2 7 kg minimum Technology code GE AMD Duron and Athlon 200 MHz FSB Technology code GE VIA KN133 VT8231 133 MHz SDRAM PC133 Maximum memory upgrade to 512MB by two 256 MB SODIMM 144 pin 3 3 V modules in two 1 25 in slots 9 5 mm 2 5 in hard disk drive 1 44 MB floppy disk drive 24x CD ROM 24x8x DVD 8x4x24x DVD CD RW or higher 14 1 in XGA 1024x768 TFT LCD Integrated AGP 3D embedded in VIA Twister 87 88 90 key spill proof QWERTY keyboard with 101 102 key emulation Embedded numeric keypad 12 function Fn keys Touch pad Left and right click buttons center scroll button Two stereo speakers Color coded jacks headphone out lime green and microphone in pink Startup Guide Power 1 0 Ports Expandability Options Environment Reference Information Hardware Specifications Rechargeable lithium ion battery 55 W or NiMH battery 38 4 W Low battery warning Suspend resume capability AC adapter DC in jack Universal AC adapter 100 240 Vac 50 60 Hz input 19 Vdc output 60 65 W 25 pin bi directional high speed ECP EPP parallel burgundy 15 pin external monitor VGA video out port blue Two universal serial bus USB ports Built in modem supporting Wake up on
7. Reinstalling and Updating Software 0 cece eceecesseesecesecesecaeceaecsaecaeeeaeseeeeeeeees 49 To recover the factory installation of your hard disk 000 0 cece ee eeeeeeeeeeeeeeeeees 49 HP Service and Support cccsscsssosssssssesssssssscsescsesssessseseoessosssensseassnsssnsssssvessnessnenes 51 Getting Assistance for Your Notebook 0 0 eee eceeceescesseesecesecenecaecaeecaeeeaeeeaseneeees 52 To get help from HP Instant Support 0 0 eee ee cee ceecseecreeeeeeeeeeeeeeeeeeerenseensees 52 To get help from the Web s seiniin iri E re i asesi 52 To contact HP for support OF service sseeseseeseerseeesesreerrsrerrssrrrrsserrrerrsrenrsseeersee 52 To receive tep lf Service eterinio ies ee riese don Eoi eero TEE IESO rE TEES 54 To prepare your notebook for shipment eseeseessesesssererrsreerssrerrssrrreerrsrerrrsreersee 55 Hewlett Packard Limited Warranty Statement sseeessesssseeseseeessereererrsrreresreerssreerese 56 Reference Information ssccsssserscssssessessssessessssessessssessessssessessssessessssessessssessesessesees 59 Hardware Specifications oe ee cece cseeseceeeeeeeesseesecesecesecaecaeceaecseecseseaeseaeeeeeeaeenes 60 Safety Information eenen Biel ees Ree AR A Beha eed 62 POWEL Lo re KETE SEEE E E tac E 62 EP SODONUCS SONETA NEE EOE OEE EEEE E EEEE E ETE E EE 63 Battery safey na E a e A EE E E EEEE A EEE E SRE 63 Pasepsafety onna a E A in Mise gta ee 64 Regulatory Information ssa se
8. 29 working in comfort 29
9. DVD to change the order If the notebook has more 3 Diskette A than one device in a category you can select 4 Internal LAN the one scanned Internal LAN appears in the list only if a built in LAN is present it provides diskless boot from a network server I O Performance Enables Max Battery Life and disables Max Max Battery Life I O Performance battery saving features to provide for improved I O transfers Exit Menu Default Save and Reboot Saves changes then exits and reboots Exit No Save Discards any changes made since last save then exits and reboots Does not affect date or time changes Default Settings Restores default settings and stays in the BIOS configuration utility Does not affect date or time changes 48 Startup Guide Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software CAUTION You can use the Recovery CDs provided with your notebook to recover its original factory software The Recovery CDs also provide Windows drivers specific to your notebook that you can use to configure a custom system You can find drivers in these locations On your notebook s hard drive under C hp drivers On the Recovery CDs under hp drivers On the HP Business Support web site www hp com go bizsupport This web site contains the latest updates of software drivers for different operating systems To recover the factory installation of your hard
10. Keyboard touch pad and mouse problems If the touch pad is difficult to control Customize the touch pad by modifying Mouse properties click Start Control Panel Printers and Other Hardware Mouse If the pointing devices don t work Don t use the touch pad while the notebook is starting up or resuming from standby or hibernation If this happens try the following Press any key on the keyboard Put the notebook on standby then resume operation Restart the notebook click Start Turn Off Computer Restart Test the keyboard and pointing devices with the e DiagTools diagnostics see Testing the Hardware on page 45 If a special feature on a USB mouse doesn t work Make sure you installed any drivers included with the mouse Restart the notebook so that it will detect the mouse Performance problems For best performance with Windows XP your notebook should have at least 128 MB of memory RAM If the notebook pauses or runs sluggishly Press Ctrl Alt Del to see if an application is not responding Restart the notebook Certain background operations such as virus scanning software can affect performance and response time 2 Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out 42 Startup Guide Troubleshooting and Maintenance Troubleshooting Techniques If the notebook s hard disk drive frequently runs
11. Ring from D3 hot with AC in One Type II or Type III 16 32 bit PCMCIA slot 128 256 MB PC133 SODIMM 3 3 V 144 pin SDRAM Built in LAN Operating temperature 0 to 40 C 32 to 104 F Storage temperature 20 to 65 C 4 to 149 F Operating humidity 20 10 on some models to 90 RH 0 to 40 C Operating altitude up to 3 000 m 10 000 ft at 25 C 77 F Storage altitude up to 12 000 m 40 000 ft Startup Guide 61 Reference Information Safety Information Safety Information Power cords The power cord supplied with the notebook s AC adapter should match the plug and voltage requirements for your local area Regulatory approval for the AC adapter has been obtained using the power cord for the local area However if you travel to a different area or need to connect to a different outlet or voltage you should use one of the power cords listed below To purchase a power cord including one for a country not listed below or a replacement AC adapter contact your local Hewlett Packard dealer or Sales office For any power cord with a fused plug if you have to replace the fuse be sure to install an approved fuse Rated Voltage and Current HP Part Number Canada 125 Vac 3 A 8120 6313 Mexico Philippines Taiwan United States Europe 250 Vac 2 5A 8120 6314 Egypt Israel Saudi Arabia Hong Kong 250 Vac 2 5 A 8120 8699 Singapore United Kingdom Australia 250 Vac 2 5 A 8120 6312
12. click Start Control Panel Appearance and Themes Display Settings Try adjusting the size of the desktop icons and labels Hard disk drive problems If the notebook s hard drive doesn t spin Make sure the notebook has power If necessary connect the AC adapter and make sure it is plugged securely into a power source and into the back of the notebook If the hard disk makes a buzzing or whining noise 2 Back up the drive immediately 2 See whether the noise is coming from elsewhere such as the fan or floppy disk drive If files are corrupted Run the Norton AntiVirus program 2 Check the hard disk open My Computer select the disk you want to scan then click File Properties and use the Tools tab 2 Test the hard disk drive with the e DiagTools diagnostics see Testing the Hardware on page 45 If necessary format the hard disk and reinstall the original factory software see To recover the factory installation of your hard disk on page 49 The hard drive s reported capacity is less than its actual size 2 The hard disk drive is preconfigured to allocate some space to diagnostic software which is used for support and service of your notebook This part of the hard drive is unavailable for other uses and so is not included in the capacity of the hard drive as reported by Windows My Computer Properties Startup Guide 41 Troubleshooting and Maintenance Troubleshooting Techniques
13. disk You can use your notebook s Recovery CDs to reinstall the notebook s original factory software You can also use this process to create a larger Utility partition on your hard disk or to create a Utility partition on a new hard disk The hidden Utility partition contains the e DiagTools diagnostic tests and stores hibernation data for operating systems that don t provide hibernation This procedure formats the notebook s hard disk drive and erases all data on the disk After performing this procedure you ll need to reinstall your applications Do not interrupt this process or disconnect the AC adapter until the process is complete 1 Important back up all data from your hard disk The following steps delete all data from the disk 2 Connect the AC adapter to the notebook 3 Insert the Recovery CD disk 1 into the notebook s CD DVD drive If the notebook is turned off use a pin or straightened paper clip to press the release switch on the drive door to open it 4 Turn on or restart the notebook If the notebook is on click Start Turn Off Computer Restart 5 When the HP logo appears press Esc to display the Boot menu Startup Guide 49 Troubleshooting and Maintenance Reinstalling and Updating Software 6 Use the arrow keys to select the CD ROM DVD drive as the boot device and press Enter When the Recovery CD dialog box appears follow the displayed instructions If prompted accept the recomm
14. has a fault 2 Off the AC adapter is not connected or the battery is missing 2 Power mode 2 Steady green the notebook is on even if the display is off Flashing green the notebook is on standby Off the notebook is off or in hibernation Startup Guide 15 Getting Started with Your HP Notebook Identifying Parts of the Notebook The status lights above the keyboard indicate the states of the keyboard locks as well as hard disk floppy disk and CD DVD drive activity an PS esky 1 Caps Lock Caps Lock is active 2 Num Lock Num Lock is active The Keypad Lock must also be on to use the embedded keypad Scroll Lock Scroll Lock is active Floppy disk drive activity The notebook is accessing the floppy disk drive Hard disk drive activity The notebook is accessing the hard disk drive CD DVD drive activity The notebook is accessing the CD DVD drive ON Or NO 16 Startup Guide Getting Started with Your HP Notebook Setting Up Your Notebook Setting Up Your Notebook WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury For information about reducing your risk see Working in Comfort in the online HP Library or visit our ergonomics web site www hp com ergo For a summary about working with a notebook computer see Working in Comfort with a Notebook PC on page 29 If you are using your notebook as your primary computer or using it fo
15. information as possible when you call Your notebook s model serial number and operating system Any messages displayed when the problem occurred Were there any changes to the notebook software related hardware or accessories before this occurred Can you re create the problem Startup Guide 53 Note Note HP Service and Support Getting Assistance for Your Notebook To receive repair service If the HP notebook product is not normally sold by HP in the country of use it must be returned for service to a country in which it is sold and supported If your notebook is under warranty To receive warranty repair service for your Omnibook or Pavilion Series notebook contact an HP Authorized reseller or contact the HP Customer Care Center see To contact HP for support or service on page 52 The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date and will provide you with repair processes Warranty service may include the cost of shipping handling duties taxes freight or fees to or from the service location HP Pavilion notebooks have regional support and service in selected countries Currently HP Pavilion notebook PCs are supported only in the country in which they are purchased and marketed If you are outside the country of purchase you must cover the cost of shipping your notebook to the appropriate HP authorized
16. number of lights that turn on indicates the remaining charge each light represents 20 of a full charge 32 Startup Guide Note CAUTION Batteries and Power Management Using Battery Power To respond to a low battery warning The notebook automatically alerts you when battery power drops to a critically low level If you do not restore power within a short time the system goes into hibernation Once the notebook enters hibernation in this way you won t be able to turn it on again until you restore power by doing one of the following Connect the AC adapter see Step 2 Connect AC power on page 19 Replace the battery with one that is charged see Step 1 Install the battery on page 17 If you connect the AC adapter you can continue to work while your battery recharges To recharge the battery The AC adapter is normally warm whenever plugged into an AC outlet The notebook s battery is normally warm while recharging Do not recharge the notebook in a briefcase or other confined space or its battery could overheat 2 To recharge the battery connect the AC adapter to the notebook To get the longest operating time wait until the battery s charge is below 20 before recharging then charge it fully 100 You can continue working while the battery charges Startup Guide 33 Add On Devices Startup Guide 35 Add On Devices Installing Additional RAM Installing Additional RAM CAUTION You
17. repair site If you are uncertain about the support please contact our Customer Care Center see To contact HP for support or service on page 52 If your notebook is no longer under warranty Contact an HP Authorized reseller or the HP Customer Care Center see To contact HP for support or service on page 52 The support provider will provide details about repair charges and processes You are financially responsible for any repairs to your notebook that are not covered by the HP warranty see Hewlett Packard Limited Warranty Statement on page 56 This includes any repairs required if you damage your notebook for example by spilling liquid onto it dropping it or breaking the display In addition most DVD drives let you change the region code only a limited number of times usually no more than four to allow you to set the proper region code for your area Please note that when you reach this limit your last change to the region code will be hard coded on the DVD drive and will be permanent Your HP warranty does not cover the expense of correcting this situation 54 Startup Guide Note Note HP Service and Support Getting Assistance for Your Notebook To prepare your notebook for shipment See To receive repair service on the previous page to determine if your notebook must be sent in for service If it must prepare it for shipment as follows If you have questions about packaging requirements when return
18. 56 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified in the Warranty Duration table below HP Pavilion and Omnibook XE Series Notebooks typically come with a standard one year warranty Please see the Warranty Duration table for details If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified in the Warranty Duration table below due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this
19. CD ROM and or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD ROM was originally provided ii The use of any operating system software by Microsoft contained in any such product recovery CD ROM shall be governed by the Microsoft License Agreement TRANSFER OF RIGHTS IN SOFTWARE Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement Upon such a transfer Customer agrees that his her rights in the software are terminated and that he she will either destroy his her copies and adaptations or deliver them to the third party SUBLICENSING AND DISTRIBUTION Customer may not lease sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett Packard TERMINATION Hewlett Packard may terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice UPDATES AND UPGRADES Customer agrees that the software does not include updates and upgrades which may be available from Hewlett Packard under a separate support agreement EXPORT CLAUSE Customer agree
20. F10 diagnostics 45 factory software recovering 49 files recovering 49 floppy disk drive status light 16 Fn key F1 decrease brightness 28 F10 Scroll Lock 28 F2 increase brightness 28 F5 display select 28 F8 keypad 28 F9 Num Lock 28 Home mute 28 Page Down decrease volume 28 Page Up increase volume 28 external keyboards 28 H hard disk drive replacing 37 status light 16 troubleshooting 41 Utility partition 37 hardware testing 45 Hewlett Packard support 40 hibernation power mode entering 24 low battery 33 power status light 15 timeout 24 hot keys 28 HP Customer Care contact by e mail 53 telephone numbers 53 web site 11 HP Instant Support 40 52 HP Library 11 HP Notes 11 I inventory 10 K keyboard ergonomic precautions 17 external 28 status lights 16 troubleshooting 42 L laser safety 64 lights status 16 M maintenance 24 memory installing 36 removing 36 modem connecting 20 mouse troubleshooting 42 N notebook caring for See Reference Guide default settings 24 protecting 36 registering 22 resetting 25 resuming 24 testing 45 turning on and off 21 24 Num Lock status light 16 P partition Utility 37 performance troubleshooting 42 phone line connecting 20 requirements 20 pointing devices configuring 27 power connecting AC 19 saving See Reference Guide status light 15 troubleshoot
21. HP Notebook PC Startup Guide Notice This manual and any examples contained herein are provided as is and are subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard Co shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein Consumer transactions in Australia and the United Kingdom The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers Copyright Hewlett Packard Company 2000 2001 All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation Insyde Systems Conexant Systems Incorporated VIA Technologies Incorporated ALPS Electric USA Incorporated and Adobe Systems Incorpor
22. If the notebook still doesn t respond remove the battery and AC adapter and remove any PC card Then reset the notebook using the system off switch on the bottom of the notebook replace the battery and connect the AC adapter and turn on the notebook by pressing the power button If you still get no response call HP for assistance If the notebook won t boot from battery power Make sure the battery is properly inserted and fully charged Check the battery s charge by clicking the power icon in the taskbar or using Power Options in Control Panel If available try another battery If the notebook won t boot from the floppy disk drive Make sure the floppy disk is bootable Make sure the floppy disk drive is selected as the boot device see To change the boot device on page 26 44 Startup Guide Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e DiagTools hardware diagnostic program included with your notebook provides two levels of testing Automated testing using the basic hardware test Advanced testing using individual hardware tests The tests are designed to run after the system reboots This ensures that the notebook will be in a predictable state so the diagnostic program can properly test the hardware components The tests are nondestructive and are intended to preserve the state of the notebook The notebook reboots when you exit e DiagTools To run
23. Internet 00 0 0 eee ee ceeeceseeesecnseceecaeecseseseseeeeseecesesseenseenseenaees 22 Basic Operation asscccccsssvccsssisscessssoncososseicecesosveosssasssacessscvesepstesssescsveadesssedesessousessscessenssesden 23 Operating Your Notebook 0 cee eseeeeeeeeeeeeceeeeeseeesecesecaecsaecnaecaeecaaeeaeseneeeneee 24 To turn the notebook on and Off eee ee ee cesecesecese cece cee caeeeneseaeeseeeeeeeerenseensees 24 Toteset your Notebook soes epi y ee AK Ghat eben Sie tened 25 To change the boot device ssessesseeseeeseseeeesreerssesressestrerrsrerrsseerenertenesrenrsseerenee 26 To use the touch pad oo an A a Ere o E E e 26 To se the Fn hot Keys isnin eirese istoer sensaties ds toT eraoro Eos VAERET ETS eI C EREE ESS 28 Working in Comfort with a Notebook PC sssessessesessssiesesreeesreerssrrrreresreeresrenrsseeereee 29 Batteries and Power Management essessosoosoesessoesesoessesoosoeseosossesoossesoesoesessossesoossesose 31 Using Battery Power sre a E eds Rete ie 32 To check Battery status c e sccsscesssascesssensscobssssestcscseees sens costcsoesssedbensvtesvesbndaeasestey 32 To respond to a low battery Warning ee eee cee ceeeseecseeeeeseeeeeeeeeeeteeeeseessees 33 To recharge the Dattery vorenn ices npesschendeveeescutenvasnsceaves sneteencedubesvecvaauvecescnsy 33 Add On Devices s sssseresssrsereessrsersessrserscsersessessnsesssersessesessessesensessessssessssesseseesenseseeses 35 Installing Additional RA
24. M ssseeseseesesesesseesesressssrsrrsresresresresrsseerrssersrstestenresrensseeerese 36 To install a RAM expansion module sssesseeeeseeeseeeseseeerrsreerssesrrssesreeresrenrssresesse 36 Replacing the Hard Disk Drive eee eeeeeeeseeeeceeeeesecesecaeceaeceaecaeeeaeeeneseaeeeeeees 38 To replace the hard disk drive oo ee ee ceeeeseceseccseceeecaeecseeeaeeeeeeeeeeeeeesaeeseenseesaees 38 Startup Guide 7 Troubleshooting and Maintenance ccscssscssscesscsescscsseccsessscssscssssssssseseesecsseesneees 39 Troubleshooting Techniques cece ceeeeseeseeeeceeseeseeesecesecaecsaecsaeeseecaeeeaeseeeeeeeees 40 Display prob lenis noieeoe en eiren Ee EEr O EEE EE ESEE 40 Hard disk drive problem inrcis ariii E E E E iiei 41 Keyboard touch pad and mouse problems eecceeseeceseeeeeeeceeeeeeeeceeeeeeneeeees 42 Performance problems roteren a E E A EA NS 42 Power and battery problemS e seseessseesesseesesressssesreeesteeresrerrsseeresesrenesrenreseerrnee 43 Startup problem Se ac a e T ei in Renta arisen 44 Testing the Hardware sic i csssss cessed s sstsgecvcesssessspbavesdenceebastetsvesutesssessgetonesces scohabtedesascenss 45 To run the e DiagTools diagnostic tests eee cee ceecseeeneeeeeeeeeeeeeeeeeereeseensees 45 Configuring Your Notebook 0 eee eee eeeeeceeseeeeeeseceecesecaeceaecsaecseeeaeesaeseaeeeeseeenes 47 To run the BIOS configuration Utility 0 0 eee cee cece creeeeeeeeeeeeeeeeeeeeeeseensaes 47
25. O EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU HP Notebook with 1YR or similar mark on serial 1 year or number of years marked number label HP Notebook with 90D or similar mark on serial 90 days or number of days marked number label Non HP accessories Not warranted by HP Refer to manufacturer s Non HP Distributed by HP accessories warranty HP Software Microsoft Software 90 days Startup Guide 57 Reference Information Startup Guide 59 Reference Information Hardware Specifications Hardware Specifications Note Because we are constantly improving our products the specifications shown below are subject to change For the latest specifications go to the HP notebook web site www hp com notebooks Technology codes identify different models of a notebook PC These two letter codes are found near the serial number on the bottom of the notebook
26. XP operating system with Microsoft You can register while setting up Windows or later in any of three ways by modem by phone or by fax For some countries and models an HP notebook registration icon is available on the desktop By modem If you decide not to register while setting up Windows you can register later by modem by double clicking the HP Notebook Registration icon on the desktop Make sure the phone line is connected and follow the onscreen instructions The icon disappears after you register By phone You can register your notebook by calling your HP Customer Care Center see To contact HP for support or service on page 52 By fax If you have a printer connected to your notebook you can print a registration form that you can fax to HP Double click the HP Notebook Registration icon on the desktop and print the registration form You will find the fax number on the form To connect to the Internet You can use your notebook s modem or LAN port selected models to connect to the Internet For details see Modem and Network Connections in the online Reference Guide 22 Startup Guide Basic Operation Startup Guide 23 Basic Operation Operating Your Notebook Operating Your Notebook You can start and stop your notebook using its power button However at certain times you may want to use other methods to start or stop the notebook depending on power considerations types of active connec
27. as 202 512 1800 Startup Guide 65 Reference Information Regulatory Information Declaration of Conformity U S A Responsible Party Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto CA 94304 U S A 1 650 857 1501 declares that the product Trade name Hewlett Packard Company Product name Notebook PC Model Number s Pavilion ZE1000 series Notebook PC complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation 66 Startup Guide Index A AC adapter compatibility 19 connecting 19 requirements 62 B battery charge light 32 charging 33 checking status 32 installing 17 18 low power warning 33 operating time 43 recharging 18 removing 18 safety 63 saving power See Reference Guide status light 15 troubleshooting 43 BIOS configuration utility 47 boot device order 26 brightness adjusting 28 C Caps Lock status light 16 CD DVD drive status light 16 charging batteries 33 click buttons configuring 27 using 26 27 copyrights 2 D default settings 24 diagnostics 45 display brightness 28 troubleshooting 40 E e DiagTools for Windows 45 46 e mail HP Customer Care 53 ergonomics 17 29 F
28. as indicated by the hard drive status light above the keyboard while the notebook appears to be paused or running slowly Windows is likely spending excess time writing to its swap file on the notebook s hard disk If this occurs frequently consider installing additional memory Check the amount of available free disk space Delete temporary and unneeded files If the notebook stops responding Press Ctrl Alt Del to end any application that is not responding 2 Reset the notebook see To reset your notebook on page 25 Power and battery problems If the notebook turns off immediately after it turns on Battery power is probably extremely low Connect the AC adapter or insert a newly charged battery If the notebook keeps beeping The notebook beeps repeatedly when the battery is low you can set this option in Power Options in Control Panel Save your work immediately turn off the notebook immediately and insert a charged battery or connect the AC adapter If the battery doesn t charge Make sure the AC adapter is securely connected to the power source and the notebook and that the light on the adapter is on If you re using a power strip remove the AC adapter from the power strip and plug it directly into a wall outlet Make sure the battery is properly installed and locked in place Move the notebook away from any nearby heat source Unplug the AC adapter and allow the battery to cool dow
29. ated See the individual programs for additional copyright notices Microsoft MS DOS and Windows are U S registered trademarks of Microsoft Corporation TrackPoint is a U S trademark of International Business Machines Adobe and Acrobat are trademarks of Adobe Systems Incorporated Hewlett Packard Company HP Notebook Customer Care 1000 NE Circle Blvd MS 425E Corvallis OR 97330 U S A 2 Startup Guide CAUTION Important safety information To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack When using your notebook with a telephone connection always follow basic safety precautions to reduce the risk of fire electric shock and injury to persons 2 Do not use this product with a telephone connection near water for example near a bathtub sink swimming pool or in a wet basement Avoid using a telephone connection other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone connection of any type to report a gas leak while in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions Startup Guide 3 HP Software Product License Agreement Your HP product contains software programs
30. boot from a specific device whenever it is present change the boot order using the BIOS configuration utility see To run the BIOS configuration utility on page 47 To use the touch pad Your notebook includes a built in touch pad scroll toggle switch and click buttons 1 Left click button works like the left button on a standard mouse Scroll up down toggle scrolls the contents of a window Right click button works like the right button on a standard mouse KR WwW N Touch pad pressure sensitive pointing and clicking device 26 Startup Guide Basic Operation Operating Your Notebook Moving and selecting using the touch pad and click buttons 2 2 2 2 To move the pointer move your thumb or finger across the touch pad Use the click buttons which function like the left and right buttons on a mouse to make your selection You can also tap on the touch pad instead of clicking a button To open an application or document move the pointer over the icon then either press the left click button twice rapidly double click or tap twice quickly on the touch pad To make a menu selection move the pointer to the item and click the left click button To open the shortcut menu for an item move the pointer over the item and click the right click button To drag an item move the pointer over the item Press and hold the left click button while you move the pointer to the
31. cycling of batteries 2 Do not dispose of the battery in fire or water The battery is suitable for use only with compatible HP notebook models For more information see To contact HP for support or service on page 52 NL Batterij niet weggooien maar inleveren als KCA Startup Guide 63 Reference Information Safety Information Laser safety The CD ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U S Department of Health and Human Services DHHS Radiation Performance Standard and International Standards IEC 825 TEC 825 1 EN60825 EN60825 1 These devices are not considered harmful but the following precautions are recommended Ensure proper use by reading and following the device s instructions carefully If the unit requires service contact an authorized HP representative see To contact HP for support or service on page 52 2 Do not attempt to make any adjustment of the unit 2 Avoid direct exposure to the laser beam do not disassemble the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 64 Startup Guide Reference Information Regulatory Information Regulatory Information This section presents information that shows how the HP notebook PC complies with regulations in certain regions Any modifications to the computer not expressly approved by Hewlett Packard could void the authority to operate the HP noteboo
32. ended partition size If you install the factory software the recovery process can take up to 15 minutes If you want to create the Utility partition without installing the factory software click Advanced and select not to install the operating system If your hard disk is partitioned into several drives you can install the factory software on drive C without affecting other drives Click Advanced and select to restore only the C partition Important when prompted to reboot the notebook press Ctrl Alt Del and follow any instructions that appear You can find more details about recovering the factory installation of Windows on the Recovery CDs the file readme txt is in the root directory of each disk 50 Startup Guide HP Service and Support Startup Guide 51 HP Service and Support Getting Assistance for Your Notebook Getting Assistance for Your Notebook To get help from HP Instant Support To get online technical support for your notebook click Start Help and Support or All Programs HP Instant Support To get help from the web HP has several web sites on the Internet dedicated to providing information about HP notebook computers HP Business Support web site Get e mail and telephone support information technical information and software updates www hp com go bizsupport HP Notebook computer web site Get the latest information about technical support plus information about warranty and support pro
33. eplacing the Hard Disk Drive Replacing the Hard Disk Drive Important To replace the hard disk drive You ll need a small 0 Phillips screwdriver for this procedure 1 Unplug the AC adapter if present and remove the notebook s battery 2 Remove both hard drive retaining screws from the bottom of the notebook eS 3 Pull the hard drive out of the notebook 4 Carefully slide the new drive into the hard drive compartment Press firmly to make sure its connector seats properly 5 Reinstall the hard drive retaining screws If you are installing a new hard disk drive create a Utility partition on the drive before loading any software see To recover the factory installation of your hard disk on page 49 To install the holder on a new hard disk drive or prepare a new hard disk for use see Replacing the Hard Disk Drive in the online Reference Guide 38 Startup Guide Troubleshooting and Maintenance Startup Guide 39 Troubleshooting and Maintenance Troubleshooting Techniques Troubleshooting Techniques This section contains solutions to a few basic problems you might experience while using your notebook Try the solutions one at a time in the order in which they are presented Here are some other sources of information for troubleshooting 2 2 2 2 2 See the troubleshooting chapter in the online Reference Guide for a more complete list of troubleshooting
34. floppy disk press F7 then Alt C Exit Press F3 and then any key to exit and reboot Optional open the Support Ticket In Windows click Start All Programs HP e DiagTools e DiagTools for Windows Click View to display the Support Ticket To add information about your problem click Comments and type the information then click OK To save or print the Support Ticket click Save As or Print To e mail the Support Ticket to your support agent click e Mail The first time you make an e mail connection from this program click Change Settings in the Connect window and enter the settings recommended by your support agent e DiagTools for Windows can also update the version of e DiagTools on your notebook s hard disk In e DiagTools for Windows use the e DiagTools menu If you have trouble running e DiagTools from the hard disk you can also run it from the Recovery CDs Boot from disk 1 and select the diagnostics option 46 Startup Guide Troubleshooting and Maintenance Configuring Your Notebook Configuring Your Notebook To run the BIOS configuration utility The BIOS Basic Input and Output System configuration utility enables you to make changes to the notebook s system configuration and tailor its operation to your needs The settings in the BIOS configuration utility control the notebook s hardware and so have a fundamental effect on how the notebook operates To run the BIOS configuration utility 1 Res
35. grams www hp com notebooks To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty you are responsible for the telephone charges During the free assistance period HP will assist with questions on these topics Applications and operating systems included with your notebook HP described operation environments and conditions HP accessories HP upgrades and basic operation and troubleshooting HP will not be able to help with questions on these topics Non HP hardware software operating systems or usage not intended for nor included by HP with the product 2 How to repair the product yourself Product development or custom installations 52 Startup Guide HP Service and Support Getting Assistance for Your Notebook 2 Consulting To contact the HP Customer Care Center visit the HP Business Support web site www hp com go bizsupport under Contact HP You can find information for contacting the Customer Care Center by e mail as well as a current list of phone numbers If your HP notebook product is not normally sold by HP in the country of use you must call a Customer Care Center that supports your notebook model Currently service and support assistance is provided only in the following countries Pavilion Notebooks limited to the following United States 1 970 635 1000 For best service have as much of the following
36. ing 43 Startup Guide 67 power button using 21 power cords 62 power modes entering 24 hibernation 24 standby 24 Q Quick Start sheet 11 R RAM installing 36 removing 36 recovering hard disk 49 Recovery CDs diagnostics 46 using 49 registration 22 regulatory information 65 reinstalling Windows 49 repair service obtaining 40 55 shipment 55 resetting notebook 25 S safety battery 63 laser 64 68 power cords 62 Scroll Lock status light 16 scroll toggle using 27 service repair 40 software pre installed 10 standby power mode power status light 15 resuming from 24 timeout 24 startup troubleshooting 44 static electricity precautions 36 status lights battery charge 15 32 Caps Lock 16 CD DVD drive 16 floppy disk drive 16 hard disk drive 16 keyboard 16 location 15 Num Lock 16 power mode 15 Scroll Lock 16 Support Ticket 46 system off switch using 25 T technical support 52 technology codes 60 Startup Guide testing hardware 45 touch pad configuring 27 troubleshooting 42 using 26 27 troubleshooting battery 43 display 40 hard disk drive 41 HP Instant Support 40 information sources 40 keyboard 42 mouse 42 performance 42 power 43 startup 44 touch pad 42 U Utility partition creating 37 W web sites HP Customer Care 11 HP Notebooks 11 Windows documentation 11 reinstalling 49 setting up 21 work environment
37. ing your notebook for repair contact HP Service and Support see To contact HP for support or service on page 52 If your notebook is not packaged properly you will be responsible for any damages that occur to it during shipping 1 Important back up your hard disk drive The hard disk may need to be replaced or reformatted while your notebook is being repaired 2 Hewlett Packard cannot guarantee the return of removable components Please remove the following before you send your notebook for service 2 PC cards 2 AC adapter and power cord Any removable media such as CDs DVDs or floppy disks Any hardware not involved in the problem and not requested for repair 3 When sending your notebook to Hewlett Packard please use the original product packaging or other substantial packaging to avoid damage to the notebook in transit Make sure at least three inches of suitable packaging material surround the notebook Your notebook will be returned to you in new packaging If the hard disk drive is defective you will receive a replacement drive that is either unformatted or loaded with software for verification You should restore the notebook s original software using your Recovery CDs see To recover the factory installation of your hard disk on page 49 or other recovery method Startup Guide 55 HP Service and Support Hewlett Packard Limited Warranty Statement Hewlett Packard Limited Warranty Statement
38. k PC in these regions U S A This computer has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This computer generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this computer does cause harmful interference to radio or television reception which can be determined by removing the unit s batteries and AC adapter try the following Reorienting or relocating the receiving antenna Relocating the computer with respect to the receiver Connecting the computer s AC adapter to another power outlet Connections to Peripheral Devices To maintain compliance with FCC Rules and Regulations use properly shielded cables with this device For more information consult your dealer an experienced radio television technician or the following booklet prepared by the Federal Communications Commission How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock Number 004 000 00345 4 At the first printing of this manual the telephone number w
39. lly anywhere anytime The following recommendations should help you work more comfortably Note that if you are using your portable computer as your primary computer or for extended periods you should use it with a full size keyboard monitor and mouse This will give your notebook the adjustability and comfort features of a desktop unit More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort which is preloaded on the hard disk in the HP Library click Start Help and Support HP Library and available on the Recovery CDs in hp library as well as at www hp com ergo Improper use of keyboards and other input devices has been associated with ergonomic injury For more information about reducing your risk visit our ergonomics web site or see Working in Comfort in the online HP Library Your mobile work environment 2 Use a chair that provides good support for your lower back If an adjustable chair is not available you can use a pillow or rolled up towel to provide lower back support Try to keep your thighs parallel to the floor and your feet flat on the floor In a mobile environment you can do this by using a phone book or briefcase to support your feet 2 Adjust the height of either your work surface or chair to keep your arms in a neutral position Your arms should be relaxed and loose elbows at your sides with the forearms and hands parallel with the floor
40. n If the battery gets too hot it will not charge properly If available try another battery and AC adapter If the notebook has a short operating time If you are running an application that has an automatic save feature such as Microsoft Word disable this feature or increase the specified save time to reduce hard disk access Startup Guide 43 Troubleshooting and Maintenance Troubleshooting Techniques Ifthe operating time has gradually become shorter and the battery is more than a year or two old you may need to replace the battery Heavy modem use or PC card use can affect battery operating time 2 Use the BIOS configuration utility to make sure I O Performance is set to Max Battery Life see To run the BIOS configuration utility on page 47 The battery gauge may need to be calibrated Restart the notebook press F6 when the HP logo appears and follow the instructions that appear onscreen This process calibrates the battery and requires four to five hours to complete You cannot use the notebook during this time Startup problems If the notebook doesn t respond when you turn it on Don t use the touch pad while the notebook is starting up or resuming from standby or hibernation Connect the AC adapter Reset the notebook by using a pin or straightened paper clip to press the system off switch on the bottom of the notebook Then press the power button to turn the notebook on 2
41. new location then release the button To scroll up or down press the upper or lower portion of the scroll toggle You can customize the operation of many of these devices you can change the click button actions double click speed pointer speed and more click Start Control Panel Printers and Other Hardware Mouse or double click the touch pad icon in the taskbar Startup Guide 27 Basic Operation Operating Your Notebook To use the Fn hot keys The combination of the Fn key plus another key creates a hot key a shortcut key sequence for various system controls 2 To use a hot key press and hold Fn press the appropriate second key then release both keys Fn F1 Decreases the display s brightness Fn F2 Increases the display s brightness Fn F5 Switches among the built in display an external display and simultaneous display on both Fn F8 Toggles the embedded numeric keypad on and off Fn F9 Toggles Num Lock on and off Fn F10 Toggles Scroll Lock on and off except on an external keyboard Fn Home Toggles the sound on and off mutes sound Fn Page Up Increases sound volume except on an external keyboard Fn Page Down Decreases sound volume except on an external keyboard External keyboards do not support Fn hot keys 28 Startup Guide Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING You can use your HP notebook computer virtua
42. ok Step 2 Connect AC power CAUTION Use only the HP AC adapter included with your notebook or another approved HP adapter Using any other AC adapter can damage the notebook and may void your warranty see Hewlett Packard Limited Warranty Statement on page 56 Plug the AC adapter into the power source the adapter s LED lights then connect it to the AC adapter jack on the back of the notebook The notebook s battery then begins charging A While the battery is charging you can continue with step 3 Startup Guide 19 Getting Started with Your HP Notebook Setting Up Your Notebook Step 3 Connect a phone line Your notebook includes a built in modem If you prefer you can instead use a PC card modem or an external modem to connect a phone line 1 Make sure the telephone line is an analog line You must not use a digital line Many office and some home lines are digital 2 Plug the telephone cord into the notebook s modem jack or into a PC card or external modem Make sure the cord clicks into place 3 Plug the other end of the cord into a telephone jack If the plug on the phone cord doesn t fit your telephone jack you may need to use an adapter For details about using the modem see the section Using the Modem in the online Reference Guide 20 Startup Guide Hint Note Getting Started with Your HP Notebook Setting Up Your Notebook Step 4 Turn on the notebook Press
43. ow your notebook regulates its power consumption and how you can manually reduce power consumption and extend the life of the notebook s battery see the chapter titled Batteries and Power Management in the online Reference Guide To check battery status From the battery charge light The battery charge light on the front of the notebook shows whether the notebook s battery is charging or fully charged see Status lights on page 15 From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information see Windows Help and Support for details The icon looks like a battery when AC is not connected Place the pointer over the power icon to display the remaining battery charge This value is shown as either a percentage of charge remaining or as time remaining Double click the power icon to open the Power Meter window 2 Click the power icon to display a menu of the available power schemes Right click the power icon to view the options for displaying power information From the Windows Control Panel Click Start Control Panel Performance and Maintenance Power Options then click the Power Meter tab to see battery status The Alarms and Advanced tabs provide additional power information options On the battery 1 Remove the battery from the notebook see Step 1 Install the battery on page 17 2 Press the contact pad on the side of the battery The
44. product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons This warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance Startup Guide HP Service and Support Hewlett Packard Limited Warranty Statement 6 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN N
45. r extended periods you should use it with a full size keyboard monitor and mouse This can reduce the risk of ergonomic injury See Working in Comfort in the online HP Library WARNING When you set up your notebook for the first time you ll need to install and charge the battery connect the AC adapter and a phone line turn on the notebook run the Windows setup program and register the notebook Step 1 Install the battery Do not mutilate or puncture batteries Do not dispose of batteries in fire or they can burst or explode releasing hazardous chemicals Rechargeable batteries must be recycled or disposed of properly Your notebook is shipped with the battery installed If the battery has been removed install it as follows Insert the battery into the battery compartment then press it in until it clicks into place Startup Guide 17 Getting Started with Your HP Notebook Setting Up Your Notebook Once you have installed the battery you can connect the AC adapter to the notebook and charge the battery while you work To remove the battery Slide the battery s release latch then pull the battery out of its compartment WARNING Do not mutilate puncture or dispose of batteries in fire A battery can burst or explode releasing hazardous chemicals A rechargeable battery must be recycled or disposed of properly 18 Startup Guide Getting Started with Your HP Notebook Setting Up Your Notebo
46. r notebook has no built in memory RAM but has two slots for removable RAM modules in a compartment on the bottom of the unit One of these slots contains a module installed at the factory You can use these slots to expand your unit s RAM Use HP PC133 SDRAM modules only or your notebook will not boot up You ll need a small 0 Phillips screwdriver for these procedures To install a RAM expansion module To increase your notebook s RAM you can install a RAM module in the expansion slot on the bottom of the notebook Use HP PC133 SDRAM modules only Your notebook s chips are extremely sensitive to static electricity and can be permanently damaged by it Handle the RAM module only by its edges Before installing the memory module discharge your body s static electricity by touching the metal shielding around the connectors on the rear of the notebook 1 Turn off the notebook click Start Turn Off Computer Turn Off 2 Important unplug the AC adapter if present and remove the notebook s battery 3 On the bottom of the notebook loosen the screw holding the RAM cover the cover retains the screw and remove the cover 4 Insert the RAM module into the connector at about a 30 angle until it s fully inserted Then press down on both sides of the module until it latches 36 Startup Guide Add On Devices Installing Additional RAM 6 Reinstall the notebook s battery Startup Guide 37 Add On Devices R
47. res esser iE E EET EE E E a e 65 USA in n A A A R E E A A E E E S E 65 TIndeX E 67 8 Startup Guide Getting Started with Your HP Notebook Startup Guide 9 Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations Your HP notebook computer sets a new standard in personal computing Although compact and easy to carry your notebook is made with the quality and attention to detail that are the hallmark of Hewlett Packard Your notebook has several features that make it convenient to use The power button provides convenient options for starting and stopping the notebook The notebook includes a variety of connectors that enable you to use it with a wide range of printers drives audio equipment and other external devices In addition most connectors are on or near the back of the notebook keeping cables away from your working area This manual shows how to set up and operate your notebook as well as what to do if you run into trouble What s in the box Your HP notebook PC is shipped with these items Battery installed 2 AC adapter and power cord Quick Start sheet Startup Guide Recovery CDs for restoring Windows and all software included with your notebook Microsoft Windows manual Telephone cord In addition your notebook includes a variety of preinstalled software The exact software installed depends on your particular notebook model
48. s not to export or re export the software or any copy or adaptation in violation of the U S Export Administration regulations or other applicable regulation U S GOVERNMENT RESTRICTED RIGHTS Use duplication or disclosure is subject to HP standard commercial license terms and for non DOD Departments and Agencies of the U S Government the restrictions set forth in FAR 52 227 19 c 1 2 June 1987 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Copyright c 2000 2001 Hewlett Packard Company All Rights Reserved Customer further agrees that Software is delivered and licensed as Commercial computer software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 or any equivalent agency regulation or contract clause whichever is applicable The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved Startup Guide 5 Support Policy for Support Pack of Operating Systems HP provides end user support for HP PCs that use Microsoft Operating Systems including its latest service packs This support will be available within 30 days of the software being released Edition History Edition Toer sasce Sa Sg gee alls eto eee a E alten Bie ose Swe we Ane January 2002 H This manual is prin
49. suggestions Open the HP web based troubleshooting tool click Start Help and Support HP Instant Support Search or browse the troubleshooting database for the information related to your problem Click Start Help and Support Fixing a Problem and use the Windows troubleshooters See the Microsoft Windows manual shipped with your notebook For updated information see the HP Notes in the online HP Library click Start All Programs HP Library HP Notes or on the Recovery CDs in hp library Find technical tips and software updates for your notebook at the HP Business Support web site www hp com go bizsupport Test your notebook by running the e DiagTools test program see Testing the Hardware on page 45 Contact your dealer or Hewlett Packard see To contact HP for support or service on page 52 Please have your notebook with you when you call Display problems If the notebook is on but the screen is blank 2 2 2 2 40 Move the mouse or tap the touch pad This will wake the display if it is off Try pressing Fn F2 to increase the brightness Press Fn F5 in case the internal display was disabled Do this three times to return to the state you started from If the notebook is cold allow it to warm up Startup Guide Troubleshooting and Maintenance Troubleshooting Techniques If the screen is difficult to read 2 Check whether the display resolution is set to its default of 1024x768
50. tart the notebook click Start Turn Off Computer Restart When you see the HP logo press F2 to enter the BIOS configuration utility Select the options you want refer to the listing on the next page When you finish making changes press F10 or select Exit Save and Reboot Se ae OS An Press Enter to confirm and restart the notebook The pointing devices are not active in the BIOS configuration utility so you ll need to use the keyboard to navigate 2 Press the left and right arrow keys to move from one menu to another Press the up and down arrow keys to move among parameters in a menu Press Enter to open the dialog for the current parameter or to select the parameter Press Tab or the left and right arrow keys to move among selections in a dialog Press the up and down arrow keys to changes the values for the setting Press Enter to close the dialog and accept the settings The following tables describe the settings for the notebook s initial BIOS release If your BIOS version is different some settings may differ from those shown or may be absent Startup Guide 47 Troubleshooting and Maintenance Configuring Your Notebook Startup Menu Default Date and Time Sets the date using mm dd yyyy format and the time using 24 hour format Value set takes effect immediately Boot Device Shows the order of boot devices with 1 Hard Disk indicating a device category Move the entries 2 CD ROM
51. ted on recycled paper 6 Startup Guide Contents Getting Started with Your HP Notebook e eessesessoesesoossesoossosessossesoessesoesoesessossesosssesose 9 Taking Inventory so s9 8 avin ect Sen ers Re ee is es Re ee 10 Whats in the DOR scosscssccscestecyatsvsssastets sonst eodesescgt levees cocssa cost E e O SEEDERS PER SOE rI SEIST 10 To find more INformations dirsi ee eeeeeecesecesecesecaecaecseecseseneseeeeeeeeeeeeereeeensees 11 Identifying Parts of the Notebook cee eeeeeeeseceseeeseeeceseeeeneeceseeeeneeceeeseneeeeteeeeneeeeee 12 Front Vie W Sasa e N A E ae muni aia ates 12 Back VIEW onreine r es e E EErEE EE a E EE ES abies EESTE E ESS 13 B ttOm View asenne na a E a Ganson aR A Sesser ESRA 14 Stat s Wd 01 Ba E e eeben eeens a A o EE oE eee 15 Setting Up Your Notebook essesseseeeseeeseseeessseressesreeserteerssrerrsserrtseterrerestentesreereserees 17 Step T Install the battery ses secs cccssscescetesseessesassdeeitie sssetasesvetescessgeopesdoesseevsttebiseseee ss 17 Step 2 Connect AC POWE beige scence noe eere ea ane E Na REEE E EREE 19 Step 3 Connect a phone lines ieosi esris esrenre een esin en ienei i i 20 Step 4 Turn on the notebook eee eee eeeeeeceeeeesecesecesecsaecsaecsaecaeesaeseneeeneees 21 Step 5 Set up Windows s sssssegesvscoes seta sarea e a e rE ES E EE rE 21 Step 6 Register your notebook 0 eee eeeeeeeeecceeceseeesecesecaeceaecsaecaeeceeseaeeeeeees 22 To connect to the
52. the e DiagTools diagnostic tests 1 Restart the notebook click Start Turn Off Computer Restart 2 When the HP logo appears press F10 to start the diagnostic test 3 When the menu appears press Enter to run e DiagTools The first time you run the program you will be prompted to select the language for the program 4 Follow the prompts to run e DiagTools 5 When the Configuration Description appears verify the list of detected hardware 6 Run the basic test Press F2 to start the basic hardware test The results appear when the test is complete 7 If you intend to exit without running the advanced tests press F4 and then F7 to view the Support Ticket Press Esc and then F3 to exit 8 Optional run the advanced tests Press F2 to open the advanced test screen Startup Guide 45 Troubleshooting and Maintenance Testing the Hardware 10 11 12 13 14 15 16 Select and run the appropriate tests using the following keys Tests are listed only for detected hardware Enter Runs the highlighted test F5 or Space Marks or unmarks the highlighted test F6 Marks or unmarks all tests in the current menu F7 Marks or unmarks all tests in all menus F10 Runs all marked tests Save the Support Ticket Press T to update and display a Support Ticket containing system and test information Press Esc to exit When you have finished running advanced tests press Esc to exit Optional to save the Support Ticket to a
53. the power button located above the keyboard The notebook then boots up and Windows starts automatically If your notebook does not turn on when using only its battery the battery may be discharged Connect the AC adapter and press the power button again Leave the AC adapter connected for at least an hour Step 5 Set up Windows Your notebook has Microsoft Windows XP preinstalled on its hard disk drive The first time you turn on your notebook a Windows setup program runs automatically 1 Follow the setup program s instructions as they appear on the screen 2 Check the modem s country or region settings click Start Control Panel Printers and Other Hardware Phone and Modem Options On the Dialing Rules tab verify the settings for your location or create a new location If you need the Windows XP Product ID code yov ll find it on the bottom of the notebook Startup Guide 21 Getting Started with Your HP Notebook Setting Up Your Notebook Step 6 Register your notebook Be sure to register your notebook Registering is free and fast and ensures that you will receive quicker more personalized support The information you provide during registration is used to provide you with better products and services Registering your notebook does the following Records your ownership of the notebook with Hewlett Packard and provides access to service support and information Records your ownership of the Windows
54. tions and start up time For details about using the One Touch buttons and other special features plus information on caring for and protecting your notebook see Operating Your Notebook in the online Reference Guide Note This manual describes your notebook in its original factory configuration with all settings at their default values To turn the notebook on and off Power mode To enter this mode On Press the power button Power mode status light is green Standby Saves significant power Turns off the display and other components Maintains the current session in RAM Restarts quickly Restores network connections Power mode status light flashes green Hibernation Saves maximum power Saves the current session to disk then turns off Restores network connections Power mode status light is off Turn off Saves maximum power Turns off without saving the current session At startup resets everything starts a new session and restores network connections Power mode status light is off Click Start Turn Off Computer Stand By Press the power button Allow timeout Click Start Turn Off Computer then press and hold Shift and click Hibernate Allow timeout Click Start Turn Off Computer Turn Off Press and hold the power button for four seconds Do this only if the Start menu procedure doesn t work Press the power button to quickly resume your session Press the power but
55. tom of the computer If the COA label does not correspond to your Microsoft operating system or is missing contact your HP reseller for details Other non HP Software and Operating Systems are covered by the appropriate vendor license The following License Terms govern the use of the HP software USE Customer may use the software on any one HP product Customer may not network the software or otherwise use it on more than one HP product Customer may not reverse assemble or decompile the software unless authorized by law COPIES AND ADAPTATIONS Customer may make copies or adaptations of the software a for archival purposes or b when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner 4 Startup Guide OWNERSHIP Customer agrees that he she does not have any title or ownership of the software other than ownership of the physical media Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your HP product was shipped with a product recovery CD ROM i The product recovery
56. ton to resume your session Press the power button to start with a new session You can customize how these power modes work and the ways in which you can put the notebook into them See the section titled Batteries and Power Management in the online Reference Guide 24 Startup Guide Basic Operation Operating Your Notebook To reset your notebook Occasionally you may find that Windows or the notebook has stopped responding If this happens try the following in the order listed If possible turn off the notebook from Windows click Start Turn Off Computer Restart or Turn Off Press Ctrl Alt Del then click Shut Down Restart or Turn Off Press and hold the power button for four seconds then release it If the notebook still does not turn off use a straightened paper clip to press the system off switch on the bottom of the notebook near the RAM access door After the notebook turns off press the power button to turn it on again Startup Guide 25 Basic Operation Operating Your Notebook To change the boot device The notebook normally boots from its internal hard disk You can also boot the notebook from a floppy disk drive the CD DVD drive or a local area network LAN 1 Restart the notebook click Start Turn Off Computer Restart 2 When the HP logo appears press Esc to display the Boot menu 3 Use the arrow keys to select the boot device and press Enter If you want to
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